['I thought a free trial date was Aug 10th, not the 8th so I was charged last night!', 'Oh, that sucks. It has happened to me before too.', "It was the first day at MIDNIGHT for a month of software though and I hadn't even touched it most of the free trial and I deleted my acct so I can't use it anyway. They don't have a PHONE number and the CS rep was SO nasty and said I couldn't be refunded on a software I am not even USING and I was JUSt charged! I couldn't believe how nasty the rep was! I wanted to smack her!"]
I'm sorry for how she treated you. Even if she couldn't refund the money, she could have been more polite. Maybe you could talk to someone else and try to download it again so that you at least have the software.
I thought a free trial date was Aug 10th, not the 8th so I was charged last night! However they don't have a PHONE number and the CS rep was SO nasty and said I couldn't be refunded on a software I am not even USING and I was JUSt charged! I couldn't believe how nasty the rep was! I wanted to smack her!