['Ugh, it is so frustrating when you pay extra for express delivery and the shipping company messed up!', "Oh yea, I've had it happen a few times. It's even worse when they lose the package for a while", "Yes! That's why I have to stay on top of the package tracking because you never know when something could go wrong."]
I don't blame you. I try to keep tabs on them because I don't trust they will be delivered in time. I also set up a camera to catch deliveries that don't deliver :}
I ordered a product with express delivery, and it was delayed for a week!