['I went to a fast food drive thru and the cashier refused to give me my correct change or the receipt.', 'That would make me angry, and it is impossible to deal with in a drive thru.', 'I was very upset, and I wanted to speak with the manager about it. Customer service is so bad these days!']
I agree. I really hate driving off only to find out a third of your order is wrong or missing!
The fast food guy forgot to give me my correct change in the drive thru. And he refused to give me my receipt! I had to demand to talk with the manager.