['I had to renew my driving license. After 3 months, they told me that they lost my paperwork.', 'Wow. The MVA is just so frustrating to deal with sometimes.', 'It is frustrating. They made me waste three months for nothing.']
I guess you get no apology of course.
I had to renew my driving license. After 3 months, they told me that they lost my paperwork.