["My dog won't have his vitamins for his allergies now for another week because of this foobar situation.", 'Oh wow that seems like a bad situation.', "Yes it is pretty sad that I can't get what I paid for. I even contacted the seller but they never responded."]
Is there another company that may be able to help you?
I feel really let down because I ordered some vitamins for my dog on eBay and they never showed up even thought they were supposed to have been shipped.