['I had a terrible experience when I was out the other day with my daughter.. people can be so rude.', 'What happened? Sometimes people are just having bad days.', 'These 2 women were standing behind us just laughing, and everytime I would look behind me they would do the thing like  oh shhh  and cover their face and laugh.']
Oh, I see. Were they making fun of you guys?
When people were rude in the store to me.