### Job_Dedcrip:
**90% remote, 10% on-site in Atlanta, GA (travel is not reimbursed)**.**H1B, CPT, and OPT candidates must work on W2**..Seeking a qualified professional ServiceNow CMDB & Asset Administrator. The ideal candidate should have the extensive technical experience and background allowing him or her to leverage process expertise to drive results for Configuration and Asset Management governance, completeness, and ongoing maturity initiatives.  The candidate will work closely with the internal Service Management team and external vendors to develop comprehensive strategies for the design, communication, and enforcement of processes and integrations related to Configuration and Asset Management.  This range of support includes but is not limited to configuration and asset management health, ServiceNow Discovery, ServiceNow Service Mapping, and production support.  The candidate will be expected to work closely with the Service Management CMDB Admin and stakeholders alike to provide technical guidance towards the overall optimizing of the current and future state of Configuration and Asset Management.  The successful candidate will be expected to cover a 24x7x365 shop as part of a scheduled rotation with other team members. Work is accomplished using Agile Methodology as a SCRUM team with timeboxed Sprint development cycles...Preferred Education:.4-yr College Degree preferably in Information Systems, Computer Science, or related fieldServiceNow System Administrator or DeveloperITIL Foundation certification..Required Education:.CAMP, CSAM, CITAM, or CHAMP certification from IAITAM..Skills Required:.Assists in developing standard IT configuration and asset management methodologySupports the CMDB Admin, CI Owners, and professional services in the development of CMDB policy, processes, and knowledge baseWorks with the CMDB Admin, CI Owners, and professional services to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationshipsAssists CMDB Admin and CI Owners in conducting and reporting on configuration audits and reconciliationMaintains CIs to ensure CMDB accuracy and completenessDrives visibility on process adherence and compliance improvement opportunitiesWorks with other ITSM processes to understand new requirements and identify how Configuration management can support or replaceSupport and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assignedConduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governanceCreate and document requirements for efficient process design that includes self-service options with limited manual effortManage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset ManagementDemonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governanceDraft technical process documentationCreate, configure, and manage integration endpoints using various authentication methods like OAuth, Basic, and HMACCreate and maintain web service technologies for inbound and outbound transactions (RESTful, SOAP, JSON, HTTP, SSL, XML, and GIT)Design and build connections/spokes/service graphs using Integration Hub (Automation Engine) in to build connectivity between ServiceNow and proprietary and non-proprietary applications and authoritative data sourcesExcellent written, oral, instructional, and interpersonal skills with focused motivation and a positive attitude. Natural self-starter, engaged, and a strong focus on customer serviceReadiness to coach and share technical knowledge with service management team, CI owners, and stakeholdersEffectively manage multiple workstreams concurrently while maintaining a high level of attention to detail...Skills/Experience Preferred:.Proven expertise in ServiceNow Discovery, CMDB & Asset, and Service Mapping implementation, support, and maturation in a large IT environmentAgile (SCRUM) Development Methodology & tools (Jira)Experience with programming languages, i.e., Javascript, XML, HTML, Angular, REST2+ years of experience supporting and implementing ServiceNow web service integrations and developing APIs..The successful candidate will be self-motivated with ability to work independently in a virtual environment.  A solid understanding of ServiceNow platform best practices, IT Asset Mgmt. (SAM and HAM) and ITOM Discovery & Service Mapping experience is a strong requirement.  In addition, the candidate must be a collaborative, innovative, self-starting team player with the ability to coach novice ServiceNow Administrators and configuration item owners...Primary day-to-day responsibilities will include, but are not limited to:.Design, implementation, and support of ServiceNow CMDB, Discovery, Asset, and Service Mapping processes including:Day to day CMDB & Asset health analysis and CI reconciliationReporting and Dashboard ManagementDesigning efficient processes and monitoring compliance adherence activities for CI & Asset OwnersInteract with various internal support groups and ServiceNow governance board to help manage CMDB and Asset demand, processes, and integrationsAble to troubleshoot and resolve complex problemsAble to identify and address process gaps and inefficiencies impacting overall CMDB & Asset health and completenessInterface with internal and external support specialists regarding problem determination and resolution..

### Response:

Job Requirements:- Must be able to work 90% remotely and 10% on-site in Atlanta, GA (travel is not reimbursed)- H1B, CPT, and OPT candidates must work on W2- 4-yr College Degree preferably in Information Systems, Computer Science, or related field- ServiceNow System Administrator or Developer certification- ITIL Foundation certification- CAMP, CSAM, CITAM, or CHAMP certification from IAITAM- Proven expertise in ServiceNow Discovery, CMDB & Asset, and Service Mapping implementation, support, and maturation in a large IT environment- 2 years of experience supporting and implementing ServiceNow web service integrations and developing APIs- Agile (SCRUM) Development Methodology & tools (Jira)- Experience with programming languages, i.e., Javascript, XML, HTML, Angular, REST- Excellent written, oral, instructional, and interpersonal skills with focused motivation and a positive attitude- Natural self-starter, engaged, and a strong focus on customer service- Ability to coach novice ServiceNow Administrators and configuration item owners- Able to troubleshoot and resolve complex problems- Able to identify and address process gaps and inefficiencies impacting overall CMDB & Asset health and completeness