### Job_Dedcrip:
JOB TITLE:  Technology Analyst.LOCATION: San Francisco or Sacramento.JOB OPENING #: 5839..OVERVIEW.The Judicial Council of California supports California’s court system, the largest in the nation, serving a population of more than 39.5 million people— about 12 percent of the total U.S. population. Our mission includes a commitment to providing fair and equal access to justice for all Californians...The Technology Analyst provides project management assistance and support, business analysis, technical expertise and acts as a liaison and facilitator to the program they are assigned to work on...Position responsibilities include, but are not limited to the following:..Assisting with business units on requirements and process engineeringSupporting the management of project plans, test plans and timelinesProviding technical expertise and resourcesTracking project/technical issues and project statusAssisting with updates to key stakeholdersMaintaining project documentation, including planning, training and user documentsAssisting with change management and project communications..This position also includes supporting relationship management responsibilities of working with other internal JCIT departments, other Judicial Council departments, Trial Courts, justice partners and vendors...This position works collaboratively with its assigned project team but works independently with general supervision...The Judicial Council strives for work life balance and includes substantial vacation and holiday time.  In addition, we offer an excellent benefits package including pension, medical, dental and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the Civic Center BART station in downtown San Francisco.  In Sacramento, the office is located minutes from downtown, just north of Discovery Park...The successful candidate will be expected to work in the Judicial Council’s San Francisco or Sacramento office; Remote work options for employees who live in areas surrounding these locations may be considered...RESPONSIBILITIES.Provide project management support for assigned projects. Participate and/or assist with use of the JCIT software development life cycle process and artifacts. Update project schedule and plan; assist with identifying strategies and solutions; support requirements gathering; map business processes and use cases..Monitoring a project with risk and quality management, as well as managing change requests.Support projects, activities, and communications to assist project or program achieve their stated technology objectives.Serve as liaison between IT, customers and project team for new requests. Identify and gather project stakeholders to clearly define and document the problem and its scope. As a subject matter expert analyze and assess the impact of changes on the business processes of the court. Analyze, consult with technical teams, and make recommendations. Recommend alternatives and solutions, clearly presenting the research...Serve as the day-to-day technical advisor to the JC, trial courts, and case management system vendors.  Assists in the establishment of technical requirements. Provides technical support and troubleshooting, and serves as technical point of contact with vendors, other JC divisions, and users for the preparation of and during deployment activities and for ongoing maintenance and support..Provide subject matter expertise to courts considering options for implementing project/program.Provide technical guidance for solutions in the courts, including design, development, and implementation plans.Serves as subject matter expert to bridges gap between vendors, trial courts and the Judicial Council...Provides application services, plans, designs, configures, maintains, and implements assigned technology; collaborates with project team for rollout; prepares communication and documentation. Provides project management support on deployment projects..Provides support to program for technical assessment of court readiness.Coordinates work activities and schedules for the purpose of minimizing disruption of services and/or inconveniences. Writes and disseminates information to pertinent groups.Maintains records and prepares required reports relevant to the operations of the MyCitations application. Creates spreadsheets which details essential data which need to be captured...Other Duties and Responsibilities:.Attend staff meetings (weekly, bi-weekly, monthly, or as scheduled)Prepare/attend for one-on-ones (weekly or bi-weekly)Attend vendor management meetings (as needed)Attend relevant committee and stakeholder meetings (as needed)Attend training to complete training requirements (on-going)Maintain knowledge in current and emerging technologies (on-going)...MINIMUM QUALIFICATIONS.Education and Experience..Bachelor’s degree, preferably in computer science, information systems, or a related field, and three (3) years of experience maintaining infrastructure including knowledge of servers, hardware, operating systems, enterprise mail and directory services and/or network operating systems, network hardware, telecommunications, and security. An additional four years of professional experience as noted above may substitute for the bachelor’s degree. Or, additional directly related experience and/or education may be substituted on a year-for-year basis...OR..Three years as a Computer Support Specialist, in the assigned field, or two years as an Associate Analyst in the assigned field, with the Judicial Council of California or three years of experience performing the duties of a class comparable in the level of responsibility to that of a Computer Support Specialist, or two years as an Associate Analyst in the assigned field, in a California Superior Court or California state-level government entity...Desirable Qualifications.Experience in industry-standard project management methods, tools, techniques and processes.Strong organizational skills.Excellent customer service, verbal and written communication skills.Excellent MS Word, Excel, Project and Visio skills.Customer service and relationship management principles.General knowledge of court organizational structure, roles, responsibilities, operations and judicial administration.Knowledge of court case management systems and emerging technologies in court business.Principles of group facilitation and building consensus; ability to plan and facilitate productive meetings.Listening and problem solving.Learning new system features; utilizing a computer, relevant software/business applications, and/or other equipment as assigned....Other Information.Please note: If you are selected for hire, verification of employment eligibility or authorization to work in the United States will be required...HOW TO APPLY.To ensure consideration of your application for the earliest round of interviews, please apply by 5:00 P.M. on Friday, March 3, 2023. This position requires the submission of our official application, a resume and a response to the supplemental questions...To complete the online application, please go to and search for JO# 5839...The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation.  Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. Telecommunications Device for the Deaf (415) 865-4272...PAYMENT & BENEFITS.$6,876 - $10,314 per month..Some highlights of our benefits package include:.Health/Dental/Vision benefits program14 paid holidays per calendar yearChoice of Annual Leave or Sick/Vacation Leave1 personal holiday per yearUp to $130 per month reimbursement for qualifying commuting costsCalPERS Retirement Plan401(k) and 457 deferred compensation plansEmployee Assistance ProgramBasic Life and AD&D InsuranceFlexElect ProgramPretax ParkingLong Term Disability Program (employee paid/optional)Group Legal Plan (employee paid/optional)...The Judicial Council of California Is an Equal Opportunity Employer...

### Response:

Job Requirements:- Bachelor's degree in computer science, information systems, or a related field- 3 years of experience maintaining infrastructure including knowledge of servers, hardware, operating systems, enterprise mail and directory services and/or network operating systems, network hardware, telecommunications, and security- Experience in industry-standard project management methods, tools, techniques and processes- Strong organizational skills- Excellent customer service, verbal and written communication skills- Excellent MS Word, Excel, Project and Visio skills- General knowledge of court organizational structure, roles, responsibilities, operations and judicial administration- Knowledge of court case management systems and emerging technologies in court business- Principles of group facilitation and building consensus; ability to plan and facilitate productive meetings- Learning new system features; utilizing a computer, relevant software/business applications, and/or other equipment as assigned.