### Job_Dedcrip:
job summary:...This is an amazing opportunity to work for an enterprise level orgranzation as a Desktop Support Technician.  In this role, you will have the opportunity to go perm!  This position is partially remote, with the ability to drive to the different field support office to trouble issues as needed..Job Description:...Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Configures workstations for new users and upgrades existing equipment and software.Sets up and maintains network and telecommunication systems.Troubleshoots LAN, server and connectivity issues.Utilizes ticketing system, when necessary.Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.Must possess a working knowledge of hardware components, hardware configurations, and have software experience.Install, configure, and upgrade operating systems and software using current standard business packages.Install, assemble, and configure computers, monitors, network infrastructure, and peripherals such as printers, scanners, and related hardware.Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment; make repairs and corrections where required.Act as a technical resource in assisting users to resolve problems with equipment; implement solutions or notify outsource providers as required such as opening work orders with cable companies.Make hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.Maintain support request tickets - HEAT System. Accurately document instances of hardware failure, repair, and installation of software and hardware in the ticketing system.Identify and deliver required hardware & software service levels according to Company Scope of Work.Install, configure, test, and troubleshoot sales associates' workstation hardware, networked peripheral devices, and networking hardware products.When required, install, configure, test, and troubleshoot sales associates' software and networking software products...Technical Skills...Extensive hands on experience installing and maintaining the following: Windows 10, Windows 7, Windows 8; Microsoft Office; TCP/IP, DHCP, DNS, Business Cable Modem and SLExperience in installing/supporting Cisco switches and routersExperience in supporting and troubleshooting wired and wireless networksExperience with Ivanti, LANDesk, McAfee Enterprise Edition, McAfee ePolicy OrchestratorExperience in virus detection and removalExperience in sypware detection and removalBe familiar with Windows Deployment Toolkit for ImagingUnderstanding of Real Estate Multiple Listing Services (MLS) Software.Equivalent completion of two years college-level coursework in computer science, information technology and/or a related field, and two year's of general computer installation, maintenance and repair experience in a support environment; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.Configuring Wireless Apple and Android Mobile/Handheld Devices......location: Waltham, Massachusetts...job type: Contract...salary: $20 - 22  per hour...work hours: 8am to 4pm...education: No Degree Required......responsibilities:...Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Configures workstations for new users and upgrades existing equipment and software.Sets up and maintains network and telecommunication systems.Troubleshoots LAN, server and connectivity issues.Utilizes ticketing system, when necessary.Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.Install, configure, and upgrade operating systems and software using current standard business packages.Install, assemble, and configure computers, monitors, network infrastructure, and peripherals such as printers, scanners, and related hardware.Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment; make repairs and corrections where required.Act as a technical resource in assisting users to resolve problems with equipment; implement solutions or notify outsource providers as required such as opening work orders with cable companies.Make hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.Maintain support request tickets - HEAT System. Accurately document instances of hardware failure, repair, and installation of software and hardware in the ticketing system.Identify and deliver required hardware & software service levels according to Company Scope of Work.Install, configure, test, and troubleshoot sales associates' workstation hardware, networked peripheral devices, and networking hardware products.When required, install, configure, test, and troubleshoot sales associates' software and networking software products........qualifications:...Experience level: ExperiencedMinimum 3 years of experienceEducation: No Degree Required....skills:.Desktop Support (3 years of experience is required)....Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.  In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).   For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information...

### Response:

Job Requirements:- Minimum 3 years of experience in Desktop Support- Extensive hands-on experience installing and maintaining Windows 10, Windows 7, Windows 8, Microsoft Office, TCP/IP, DHCP, DNS, Business Cable Modem and SL- Experience in installing/supporting Cisco switches and routers- Experience in supporting and troubleshooting wired and wireless networks- Experience with Ivanti, LANDesk, McAfee Enterprise Edition, McAfee ePolicy Orchestrator- Experience in virus detection and removal, and spyware detection and removal- Familiarity with Windows Deployment Toolkit for Imaging- Understanding of Real Estate Multiple Listing Services (MLS) Software- Equivalent completion of two years college-level coursework in computer science, information technology and/or a related field, and two year's of general computer installation, maintenance and repair experience in a support environment; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.