I was disappointed once when I had been promised a boat trip but then couldn't go because nobody had a license to drive the boat.
I booked a boat trip once, but then we weren't allowed to go
user
Why were you not allowed to go?
assistant
Nobody had a license to drive the boat. There was some confusion about what license was needed. It was very disappointing.
user
What did you do instead?
assistant
Went for lunch to a harborside bar
user