I purchased a washer/dryer combo at Lowe's and it came with dents
I purchased a washer/dryer combo at and they came with dents.
user
Oh no! I would be so angry! 
assistant
I was so upset, I demanded a refund, which they refused to do. 
user
That's so wrong. Id speak to a supervisor
assistant
I tried to do that, they gave me a hard time, eventually they decided to give me a refund
user