Last year my grandmother passed away. It's still hard to cope with.
Last year my grandmother passed away. It's still hard to cope with
user
Oh, I'm sorry to hear that. Losing a family member is so hard.
assistant
It is. I still can't look at old pictures of her. 
user
I miss my grandmother every day. I hope things get easier for you over time.
assistant
I'm sorry. Thanks, That's really nice.
user