My light bill was super high
All of the sudden my light bill went from 150 a month to 398!  
user
What happened to make it that way
assistant
I still don't know!  We've been dealing with it for months.  I've lived here for years.  What makes me so mad though is that they all keep telling me "well it is hot outside" Well yessss I know that!
user
Yeah that sucks, I have gone through that too
assistant
I finally started to preface my phone calls to them with "please do not tell me it's hot outside.  I know.  I've lived in Texas my whole life.  I get it" Infuriating
user