I ordered a meal from a restaurant, and when I went there to pick it up they claimed they never received it. I was really upset, and they did not offer to correct the situation.
I hate when a restaurant claims to never have received your online order. And they do not offer to fix the situation!
user
sorry to hear that. Sometimes there can be a technical  problem
assistant
Yeah, it can be frustrating when the workers there just shrug their shoulders and offer nothing in return.
user
sorry about that, seems their customer service is not welcoming
assistant
I wish customer service was better these days. It is a declining service.
user