I had an issue with my credit card and they put me on hold for 45 min before I even spoke to someone!
I had an issue with my credit card and they put me on hold for 45 min before I even spoke to someone!
user
Talk about annoying! Companies need to hire more people so we aren't sitting around on hold!
assistant
Yes I spent more time on hold than speaking to a represaentative
user
Did they have an online chat option?
assistant
It was "down for maintenance", that's usually my preferred method
user