11. Further requests the Secretary-General to ensure that the ongoing and planned work on workload standards and performance measurement specifically develops qualitative methods and indicators to assess productivity, efficiency and cost-effectiveness and to do so also for the quality of services, and to report thereon, through the Committee on Conferences, to the General Assembly at its fifty-ninth session;
11. 还请秘书长确保有关工作量标准和业绩计量的正在进行和计划进行的工作，专门制订评估生产率、效率和成本效益的定质方法和指标，对服务质量也要这样做，并就此通过会议委员会向大会第五十九届会议提出报告；