STUDY INTERVENTIONS In the nurse intervention arm, the research nurse (RN) will contact the patient within one week of enrollment for the purpose of introduction. The schedule of intervention modules will begin at the initial phone call from the nurse. In the web intervention arm, participants will receive an e-mail within one week of enrolling with a link to a secure web-page were the intervention can be activated. A unique aspect of the intervention is that while some modules are activated at every encounter, other modules will only be activated at specific encounters when needed.