Piette and colleagues conducted a feasibility study in Department of Veterans Affairs (VA) outpatient clinics to determine whether low-income patients with diabetes were able and willing to use their touch-tone telephones to provide information about their health and self-care.78 During one month, patients completed 216 (83%) of all assessment attempts and reported a number of health problems that might otherwise have gone undetected by their clinicians. Patients overwhelmingly reported that they found the ATDM calls helpful (98%), and that they had no difficulty responding to the calls (98%). The majority also reported that they would like to receive ATDM calls as part of their usual care (89%), and that receiving such calls would make them more satisfied with their VA care (77%).