Patients in these studies completed ATDM assessments consistently over the twelve months of their participation and were satisfied with their experience79 (publication included in Appendix 1). Across both studies, patients successfully completed more than 4,000 bi-weekly ATDM assessments or 71% of all assessment attempts. Only 4% of attempts were terminated because the patient hung up the telephone prematurely. Patients reported self-monitored blood glucose levels during 70% of successful assessments. In their 12-month follow-up survey, 87% of patients reported that they were "moderately" or "very" satisfied with the ATDM calls. Eighty-six percent said that receiving such calls would make them more satisfied with their health care, and 79% said that they personally would choose to receive similar calls in the future. Spanish-speaking patients responded at least as consistently as English-speakers and were more satisfied with the system. This is despite the fact that more than half of all the Spanish-speakers reported no formal education.