user10826: I just read the tour page and in the section Get answers to practical, detailed questions, it's written Don't ask about ... General support for LEGO related software (i.e. LDraw/LEGO Digital Designer/NXT alternatives). I wonder why and to me, they are about the only thing I might have question, I guess others too. Where should I ask these question ?
This site is in beta, if our questions are considered impractical, it'll close soon.

user56: The issue is that we are not actually affiliated with LEGO or any of those applications, we're a bunch of enthusiasts, AFOLs, etc. and as such have no greater access to the official support channels than any other customer (it's possible that we have members from the LDraw/Stud.IO, community here, but this isn't their preferred support channel as far as I know).
This is why we rule out "General support" questions - if you've found an issue with those programs you're best off directing your requests at the official channels - for example:

LDraw: https://forums.ldraw.org/ and most likely the "Help" forum.
LEGO Digital Designer: https://www.lego.com/en-us/ldd/support
Mindstorms/NXT/EV3: https://www.lego.com/en-gb/mindstorms/support

However, we are quite good at questions about how to use those programs: Can't get gears to mesh in LDD? We can help. Issues with loops in your EV3 program? We've got you covered.

10826: <p>I just read the <strong>tour</strong> page and in the section <em>Get answers to practical, detailed questions</em>, it's written <em>Don't ask about ... General support for LEGO related software (i.e. LDraw/LEGO Digital Designer/NXT alternatives)</em>. I wonder why and to me, they are about the only thing I might have question, I guess others too. Where should I ask these question ?</p>

<p>This site is in beta, if our questions are considered impractical, it'll close soon.</p>
 56: <p>The issue is that we are not actually affiliated with LEGO or any of those applications, we're a bunch of enthusiasts, AFOLs, etc. and as such have no greater access to the official support channels than any other customer (it's possible that we have members from the LDraw/Stud.IO, community here, but this isn't their preferred support channel as far as I know).</p>

<p>This is why we rule out "General support" questions - if you've found an issue with those programs you're best off directing your requests at the official channels - for example:</p>

<ul>
<li><strong>LDraw</strong>: <a href="https://forums.ldraw.org/" rel="nofollow noreferrer">https://forums.ldraw.org/</a> and most likely the "Help" forum.</li>
<li><strong>LEGO Digital Designer</strong>: <a href="https://www.lego.com/en-us/ldd/support" rel="nofollow noreferrer">https://www.lego.com/en-us/ldd/support</a></li>
<li><strong>Mindstorms/NXT/EV3</strong>: <a href="https://www.lego.com/en-gb/mindstorms/support" rel="nofollow noreferrer">https://www.lego.com/en-gb/mindstorms/support</a></li>
</ul>

<p>However, we are quite good at questions about how to use those programs: Can't get gears to mesh in LDD? <a href="https://bricks.stackexchange.com/a/9357/56">We can help</a>. Issues with loops in your EV3 program? <a href="https://bricks.stackexchange.com/q/9609/56">We've got you covered</a>.</p>
