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subset: commoncrawl


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A popular Bury St Edmunds fish and chip shop has been voted the best by Bury Free Press readers.
Peyton Plaice, in Barton Road, Moreton Hall, has been operating for eight years and won the accolade of Chip Shop of the Year after being shortlisted with 13 others last month.
Owner Paul Devine, who received the winning certificate from BFP editor Barry Peters, on Wednesday, said: "I'm very proud but this is for all of us who work there, and I'd like to thank all our customers who have obviously made the effort – off their own backs – to vote for us. I'm very please to have won - it's nice to get some recognition for it really."
Of what makes his shop special, the 52-year-old said: "We try to use the best quality raw materials - fish and potatoes - and cook things, as much as possible, made to order. We also vary things as much as we can - I tend to have seven or eight different types of fish on a Friday and Saturday to make it a bit different."
Mr Devine's family have been in the chip shop trade for 40 years. In 1972, his parents, Val and Bob Devine, opened the shop on Bury's Howard Estate that he and his 16-strong workforce continue to operate, along with the shop in Barton Road.


text:
- Toby Davis
- 2 years ago
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1 THE RELATIONSHIP BETWEEN MASTER S LEVEL COUNSELING PRACTICUM STUDENTS WELLNESS AND CLIENT OUTCOMES by ELIZABETH R. O BRIEN B. A. University of South Carolina, 1999 Ed. S. University of South Carolina, 2002 A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the Department of Child, Family, and Community Sciences in the College of Education at the University of Central Florida Orlando, Florida Spring Term 2007 Major Professor: Edward H. Robinson III
2 2007 Elizabeth R. O Brien ii
3 ABSTRACT Client outcome research focuses primarily on three specific aspects of therapy: therapist technique, client behaviors and therapeutic interaction. The term therapeutic interaction focuses on the relationship between the counselor and the client, and is often ignored in client outcome research. Counselor specific contributions to the therapeutic process are called therapist characteristics may be an innovative way to assess how counselors impact clients outcomes in counseling. For the purposes of this study administering the Five Factor Wellness Evaluation of Lifestyle and the Outcome Questionnaire to master s level student counselors assessed therapist characteristics. The Outcome Questionnaire was administered to clients at a communitycounseling clinic at two points and a delta score was calculated to create the variable client outcome. In order to test the research hypotheses, 70 master s level counseling students completed both the Five Factor Wellness Evaluation of Lifestyle and the Outcome Questionnaire. These scores were then matched with master s level counseling students client delta scores, which created the dependent variable. The results of the multiple regression analysis indicated no statistically significant relationship; therefore the null hypotheses were accepted as the constructs student counselor wellness and client outcomes were not related. Results of the study were summarized and discussed, limitations of the study were explored and recommendations for future research were proposed. iii
4 I dedicate this dissertation to the three people that have loved and supported me throughout this difficult process: my parents, Hans and Carolyn O Brien, & my fiancé, Kyle Oden. Thank you all so very much! iv
5 ACKNOWLEDGMENTS First, I would like to thank the members of my dissertation committee: Edward H. Robinson III, Mark Young, Shannon Ray, Stephen Sivo, and Grant Hayes. You have given me so many opportunities, more than I probably know about. Thank you all for the meetings, the edits, and the support. I would also like to thank the members of my cohort, especially Jen Curry and Lorie Welsh, who were always willing to listen, talk, and laugh. I cannot tell you how much I appreciate your capacity for love and caring. To Sandy, Wendy, Emeric, and Nicola, you taught me how invaluable differences in individuals can be. Thank you for being my first professional colleagues, I wish you all the very best. To my former office mate, Heather Smith, thank you for the good advice and help. To the members of my cuddle group: Sarah Main, Mimi Meriwether, and Crissy Roddy. You ladies are the best friends a girl could ask for and I am forever grateful that we met that summer-my love to you all. To the crew at Lexington Mental Health: Beth Durant, Beth Hook, Kara Pechersky, Dave Perault, David Michael, and Wanda Nunn. First of all, thank you for giving me the opportunity to learn and develop my counseling skills, learning how to keep a sense of humor while in a profession that can be so difficult, and for supporting me even when my path diverged. We know what we ve been through I thank you being my friends. Josh Gold and Margaret Burggraf, thank you for teaching me how to be a marriage and family counselor. In the war between my heart and my head, I think my heart is winning sorry Dr. Gold. v
6 And finally, to Stephen Rogers, I miss you very much, but I still feel you guiding my path in ways that I can t explain. Thank you for giving me the chance to get to know the real you before you left us. vi
7 TABLE OF CONTENTS LIST OF TABLES... ix LIST OF ABBREVIATIONS... x CHAPTER ONE: INTRODUCTION... 1 Literature Review... 1 Impairment... 3 The Purpose of the Study... 4 Question... 5 Hypotheses... 5 Definition of terms... 6 Methods... 6 Data Analysis... 7 Instruments... 8 Limitations... 9 Summary CHAPTER TWO: LITERATURE REVIEW Client Outcome Research Meta-Analysis Common Factors Therapeutic Alliance Wellness Impairment Wellness Summary CHAPTER THREE: METHODOLOGY Participants Student Counselors Client Participants Materials The Five Factor Wellness Evaluation of Lifestyle Reliability Validity The Outcome Questionnaire Reliability Validity Research Design Procedures Data Analysis Statistical Analysis Summary CHAPTER FOUR: FINDINGS Question Sample Demographics vii
8 Descriptive Statistics Five-Factor Wellness Evaluation of Lifestyle OQ Multiple Regression ANOVA Factor Analysis Hypotheses Summary CHAPTER FIVE: DISCUSSION Discussion Limitations Implications of Findings and Future Research Conclusion APPENDIX A: IRB LETTER APPENDIX B: PERMISSION TO USE ASSESSMENTS APPENDIX C: INFORMED CONSENT REFERENCES viii
9 LIST OF TABLES Table 1: Participants Gender Table 2: Participants Track Identification Table 3: Number of Times Participants Enrolled in Practicum Table 4: Participants Cultural Background Table 5: Participants Marital Status Table 6: 5F-WEL Descriptive Statistics Table 7: OQ.45.2 Descriptive Statistics Table 8: Multiple Regression Analysis ix
10 LIST OF ABBREVIATIONS ACA ACES CACREP American Counseling Association Association for Counselor Education and Supervision Council for Accreditation of Counseling and Related Educational Programs 5F-WEL Five Factor Wellness Inventory OQ.45.2 Outcome Questionnaire 45.2 x
11 CHAPTER ONE: INTRODUCTION Research examining client outcomes usually focus on one of three processes of therapy: therapist technique, client behaviors, or therapeutic interaction (Lambert & Hill, 1994). Therapeutic interaction, which is often equated with Rogers notion of therapeutic alliance, focuses on the relationship between client and counselor. In most studies of successful outcome, counselors techniques and client behaviors are the primary focus of research (Wampold, 2001). However, this maybe an incomplete picture of what makes counselors successful with their clients. Studies have shown that the person of the therapist is deeply embedded in the counseling process. However research has primarily concentrated on counselors relationship attitudes and static characteristics (Lambert, 1989). Holistic wellness is an alternative measurement of individual functioning that could offer insight to counselors therapeutic interactions. The wellness paradigm conceptualizes the individual in terms of physical, psychological, and spiritual health (Myers & Sweeney, 2005). This study will attempt to examine these therapist specific variables that may influence client outcomes in counseling. Literature Review Client outcome research quantifies client progress by using an assessment to measure symptoms, and then examines changes in scores over time. Research studies of client outcomes admit that a major contributor to clients healing or deterioration can be attributed to the individual therapist (Blatt, Sanislow, Zuroff, & Pilkonis, 1996; Garfield, 1994; Lambert & Bergin, 1994; Lambert & Okiishi, 1997). Yet researchers remain unclear as to what it is about counselors that make them either successful or unsuccessful. Wampold 1
12 (2001) stated that, The essence of therapy is embodied in the therapist; and clearly the person of the therapist is a critical factor in the success of therapy, (p. 201). Wampold offers no clear-cut answers on how to measure the essence of therapy; however, authors of client outcome studies have often concluded that the personhood of the counselor should be included under the broad category of common factors (Weinberger, 1995). The term common factors refers to those general factors that are not confined to a specific therapeutic theory, rather they are found in every treatment modality (Frank, 1973; Young, 1992). One way to create an operational definition of counselor essence is to examine individual wellness. In psychology, holistic wellness was born from the ideas of Maslow and Adler. Maslow (1968) proposed the idea of self-actualization, which is defined as the act of improving individual health via physical, psychological, and social avenues. Initially called holistic-dynamic psychology, Maslow created a picture of what healthy and resilient individuals do to thrive. Essentially, he created one of the first proactive and preventative forms of mental health care. Adler (1956) examined the nature of man, the integration of the person, and the importance of understanding an individual as the sum of his parts. However, in Adler s case, he was promoting the treatment of mind and body, as he found each to be reciprocal to determining the individual s conceptualization of the world, and the purpose for which the individual lives his life. In this ideal of wellness, Adler s five specific life tasks are integrated to form the whole developmental process of the individual over the lifespan: spirituality, selfregulation, work, love, and friendship. Out of this idea, Sweeney and Witmer (1991) created the wheel of wellness paradigm, which offers a more cohesive model for individual functioning. Examining counselors in terms of wellness is important because it gives a 2
13 holistic point of view and incorporates mind, body, and spiritual into systemic picture of overall functioning (Myers & Sweeney, 2005). Impairment While these ideas of integration and holistic treatment are useful for clients and client outcomes, there is no precedent for examining counselors efficacy in the same manner (Sheffield, 1998). It is interesting that counselors should be expected to examine holistically, yet it seems that counselors own efficacy is often fragmented and dissected (Witmer & Young, 1996). Illustrations of this idea can be found in ethics codes and research regarding counselor impairment. The American Counseling Association (ACA) Code of Ethics and Standards of Practice (2005) clearly states that counselors must refrain from offering or accepting professional services when their physical, mental, or emotional problems are likely to harm a client or others, (Section C.2.g.). In literature regarding mental health professionals, the term impairment is often used to delineate professional problems. Impairment is defined in a threefold manner: inability and/or unwillingness to acquire and integrate professional standards into one s repertoire of professional behavior; an inability to acquire professional skills in order to reach an acceptable level of competency; an inability to control personal stress, psychological dysfunction, or excessive emotional reaction that interfere with the professional s functioning (Lamb, Presser, Pfost, Baum, Jackson, & Jarvis, 1987). These ideas bring into focus what it is to be a non-functioning counselor, but it is more difficult to ascertain what it means to be an effective counselor and highly functioning individual at the same time. 3
14 Witmer and Young (1996) stated, well counselors are more likely to produce well clients. This statement employs the idea of isomorphism; the idea that the therapeutic relationship is composed of inter-locking layers and structural similarities between the counselor s life and the client s outcomes (Haley, 1976; Bernard & Goodyear, 2002). Hill (2004) argued that this isomorphic relationship is a compelling reason for counselor educators to promote wellness in counseling students, which fulfills not only counselor educators responsibility to their students, but also their ethical obligation to beginning counselors clients. Counselor education programs, professional codes of ethics, and literature specifically related to counselors and counselors-in-training discuss the importance of wellness (ACA, 2005; Association for Counselor Education and Supervision [ACES], 1995; Witmer & Young, 1996). Ethical codes clearly stipulate that if a counselor or counselor-intraining is impaired, that actions should be taken to protect clients and counselors from harm. However, the definition of impairment has not been fully articulated, nor there is no empirical evidence to support this proviso. The Purpose of the Study Research regarding counselor interventions and successful client outcomes has primarily focused on a search for effective therapies, rather than effective providers of therapeutic interventions (Task Force, 1995). Although therapeutic interventions are deemed successful or unsuccessful, the counselor specific contributions to the therapeutic relationship are often ignored or relegated under the heading of common curative factors (Steering Committee, 2002). As discussed previously, the counselor specific contributions to therapy 4
15 and the therapeutic relationship remain difficult to identify. Leaders in the field of counseling have thought that wellness is a characteristic of effective counselors, but there is little current research to support this. Examining counselors in terms of wellness is an attempt to further understand the possible relationship between the health of the counselor and the effectiveness of counseling. The purpose of this study is to investigate whether or not there is a clear empirical link between counselor wellness and client outcomes. Although research in psychiatry, psychology, and counseling allude to the link between these two ideas, there is no evidentiary link illustrated in research literature (Wampold, 2001). Therefore this study will attempt to establish a beginning to this line of inquiry. Question What is the relationship between master s level counseling students wellness and client outcomes? Hypotheses 1. Ho = There is no relationship between master s level counseling students wellness as measured by the Five-Factor WEL (5F-WEL) and client outcomes as measured by the Outcome Questionnaire (OQ.45.2). 2. Ho = There is no relationship between master s level counseling students wellness as measured by the OQ.45.2 and client outcomes as measured by the OQ
16 Definition of terms Master s level counseling students. Participants will be master s level counseling students who are currently enrolled in their practicum experience at a large university in the southeast. Students may be enrolled in their first, second, or third semester of practicum, which is a pre-internship experience near the end of their training. Wellness. Wellness is defined as the interrelated wholeness of the mind, body, and spirit (Witmer & Sweeney, 1992). An individual is considered well when he or she strives for optimal functioning within the paradigms of mind, body and spirit, which is contrary to the more commonly held belief that wellness is simply the absence of pathology or illness (Myers & Sweeney, 2005). In this study, Wellness is defined as the scores on the 5F-WEL Inventory. Client Outcomes. Client outcomes are quantified measures of client progress, which is defined as an alleviation of symptoms or distress (Wampold, 2001). Specific assessment tools are employed to measure client progress, such as self-report measures, which generate data regarding the client s overall improvement or decline. In this study, the OQ.45.2 will be used to measure client progress. Methods This ex post facto correlational study investigated the question of whether there is a relationship between counselor wellness and client outcomes (Campbell & Stanley, 1963). Participants will be chosen by purposive sampling methods. This allows the researcher to deliberately select a sample whose characteristics will match the characteristics in the population (Shadish, Campbell, & Cook, 2002). In this study, the researcher will examine 6
17 wellness of counseling students at a community counseling clinic, which has established procedures for collecting client outcome data. By employing purposive sampling methods, the results of this analysis may be generalized to other counseling students. Faculty members who teach the practicum course at an on-site community clinic in a large university in the southeast will be contacted for permission to enter his or her class to obtain access to the students. All practicum students in the 2006 school year will be given information about the study and asked to participate. Those students who are willing to participate will be asked to complete a consent form, a brief information form, the OQ.45, and the 5F-WEL. The forms and instruments will be administered on-site and collected by the researcher upon completion. Clients who participate in counseling at the on-site counseling clinic must be 18 years of age or older, and are required to sign a Client Information and Consent to Treatment form. This form includes clients consent to allow assessment data to be utilized in research, so long as the data is coded is such a way that no identifying information is available to researchers. Clients also complete the OQ.45 upon admission and at four week intervals during the course of treatment. A Research Associate, employed by the university and who is responsible for procuring and disseminating coded client outcome data to institutional review board (IRB) approved researchers will collate the data. For this project, the research associate will provide client OQ.45 scores. Data Analysis Multiple regression analysis will be used to determine the nature of the relationship between counselors wellness and client outcomes. With regard to this study, the independent 7
18 variables are counselor wellness as measured by the OQ.45 and the 5F-WEL. The dependent variable is client outcome, as measured by the OQ.45. This type of analysis was chosen because it helps to determine the relative importance of each independent variable in the prediction of the dependent variable, allows the nature of the relationship between the independent variables and the dependent variables to be assessed, and examines the relationships among the independent variables with regard to the dependent variable (Hair, Black, Babin, Anderson, & Tatham, 2006). The analysis of data will be completed in the Statistical Package for the Social Sciences (SPSS). Detecting a significance level in multiple regression is dependent upon the sample size. Because it is anticipated that the relationship between the independent and dependent variables will be strong, and purposive sampling methods are being employed for data collection, it is allowable to have a smaller sample size (Hair, et al, 2006). It is anticipated that the sample size will be between participants, and that the regression analysis will not include more than two variables, therefore the power of the analysis should not be greatly diminished. Instruments Two instruments will be used in this study: the OQ.45 and the 5F-WEL. The OQ.45 is a self-report measure of patient progress on three specific aspects of daily life: subjective discomfort, interpersonal relationships, and social role performance (Lambert, Morton, Hatfield, Harmon, Hamilton, Reid, Shimokawa, Christopherson, & Burlingame, 2004). These three aspects of patient progress make up the subscales of the instrument, and create an overall score of distress for the client. This 45-item measure was designed to be appropriate 8
19 for baseline screening of clients, to be used to monitor client progress, and was specifically designed to be administered frequently yet remain sensitive to changes in client functioning. In this study, the researcher will utilize the total score on the OQ.45 as the measure of client distress. A decrease in this score is considered to be progress. The 5F-WEL is based on research conducted on the paradigm of wellness and the five major life tasks as reported by Sweeney and Witmer (1991). This 73-item instrument measures wellness in first, second, and third order factors. The first factor is an overall score of wellness, the second order factors include five specific constructs: the essential self, the social self, the creative self, the physical self, and the coping self. There are 17 third order factors that are subsets of the second order factors. In this study, the first order factor will be analyzed to determine a relationship between counselor wellness and client outcome. Second order factors will be analyzed if a relationship between wellness and outcomes is established. Limitations It is anticipated that there will be limitations to this study with regard to reliability, validity and data analysis. Reliability refers to the stability of scores over multiple measurement attempts. Data collected in this study will come from counselor and client participants over the spring, summer, and fall 2006 semesters. During treatment, adult clients are given the OQ.45 before they begin treatment, and then every four weeks as they participate in counseling. The OQ.45 s overall score has been found reliable for repeated administration to college counseling center clients (Vermeersch, Whipple, Lambert, Hawkins, Burchfield, & Okiishi, 2004). However test-retest reliability of the OQ.45 s subscales are not as sensitive, and will not be used in this study. 9
20 The OQ.45 s concurrent validity has been examined with respective assessment counterparts, such as the Beck Depression inventory, the Symptom Checklist 90 R, etc. (Lambert, et al, 2004). A Pearson product correlation on the total score of the OQ.45 revealed that concurrent validity of the measure with regard to the criterion measures was deemed acceptable; therefore there is a degree of confidence that this assessment measures the construct for which it was designed. Because the 5F-WEL is one of the first measures of its kind, it is not as certain that it comparable with other measures. There is limited construct validity data on the 5F-WEL. However there is some indication that the instrument is able to discriminate among different demographic indices, such as age, gender, and ethnicity (Myers & Sweeney, 2005). Finally, limitations with regard to data analysis include type II error and heteroscedacity of the variables, and the independence of cases. Due to the fact that it is anticipated that the sample size of this study will be relatively small (n<100), there is a chance that the power of the multiple regression will be lessened. Which could result in a type II error, that is not detecting a correlation when in fact one does exist (Hair, et al, 2006). Heteroscedacity is the degree to which the variance of the dependent variable is concentrated in only a limited range of the independent values, instead of the complete range of independent values (Hair, et al, 2006). Because the 5F-WEL s second order factors are likely to be related to each other, it may be difficult to determine which second order factors contribute most to client outcomes. The master s level counselors will be given the OQ.45 and the 5F-WEL in the last three weeks of their practicum experience. Students may participate in the data collection in more than one semester; however their data will be treated as independent cases. Treating 10
21 participants multiple assessment scores as individual cases will violate the independence of the error terms. That is, it cannot be assumed that each predicted valued is independent and not related to any other prediction (Hair, et al, 2006). Summary Traditionally, client outcome research has focused on therapist techniques or client behaviors instead of therapeutic interaction. However, therapeutic interaction, specifically the therapeutic alliance has been proven significant in improving clients functioning. Although the essence or personhood of the therapist is considered significant, these terms remain difficult to operationalize. Examining counselors in terms of wellness may be one way to define these significant characteristics. This study focuses on a research project that may establish a link between counselor wellness and client outcomes. Counseling students in their pre-internship practicum experience at a large university in the southeast will be asked to participate in this ex post facto correlational study. Two instruments, the 5F-WEL and the OQ.45 will be administered to counseling students who consent to participate. Participants clients will also take the OQ.45 as they participate in counseling. Participants assessment scores and participants clients scores will be entered into SPSS and a multiple regression analysis will be conducted. The following chapter will review literature pertaining to outcome research, common therapeutic factors and current wellness literature. 11
22 CHAPTER TWO: LITERATURE REVIEW The purpose of this study is to examine the relationship between counselor wellness and client outcomes. An examination of the literature has shown that there is some link between client outcomes and the therapist s personality or essence. In order to understand the reasons for the present study, the following review examines the current research methodology used to identify client outcomes, discusses common factors in psychotherapy and the therapeutic alliance, and looks at research on counselor impairment and the concept of wellness. Client Outcome Research In 1952, Hans Eysenck wrote an article that sparked a great controversy in psychotherapy research. He examined two studies that discussed treatment interventions and how they affected client outcome. Client outcome is the quantified measure of clients change in symptoms over time. In his review of two studies comparing recovery in psychologically distressed clients who had no psychotherapy versus distressed clients who had been in psychotherapy, he found that clients who participated in therapy had a recovery rate relatively equal to the no treatment group. Hence, Eysenck concluded that the effectiveness of psychotherapy was unproven. His article began a long-term effort among researchers to determine if psychotherapy was effective (Eysenck, 1952). Interestingly, what emerged from this debate was not only the evidence for psychotherapy s efficacy, but also a critical examination of how client outcome research studies should be compared and analyzed. Smith, Glass, and Miller (1980) cited specific errors that had taken place in Eysenck s and subsequent reviews of client outcome research 12
23 supporting the effectiveness of psychotherapy. The errors were: ex post facto exclusion of studies based on reviewer judgment, comparing studies without using a common statistical metric, threats to internal validity, and utilizing studies that inherently supported researcher bias (p. 22). Ex post facto exclusion of studies means that an author utilized some outcome studies, while neglecting to use others in a given research review. However, this strategy presumes that the researcher has some sense of objectivity and distance from the issue being studied. Determining the efficacy of psychotherapy was a high stakes debate for many, and it is difficult to imagine that a researcher on either side of this debate would include an outcome study that does not appear to support his or her side. Moreover, most researchers examining psychotherapy s efficacy did not include their methodology for excluding a study (Smith et al, 1980). The second issue in research reviews was utilizing statistical significance as the common metric to compare studies. Yielding a statistically significant result is tied to a study s sample size. When comparing studies of unequal sample size, the larger sample sizes have a greater chance of showing statistically significant results than smaller sample sized studies. Therefore, it would be easy for a reviewer to find studies with larger sample sizes that would skew data in a desirable direction and support the preferred position (Smith et al, 1980). Third, there is the question of internal validity. Internal validity is defined as, the extent to which the intervention, rather than extraneous influences, be considered to account for the results, changes or group differences, (Kazdin, 1994, p. 22). Threats to internal validity can include: historical events, maturation and/or attrition of subjects, repeated 13
24 testing, related factors that create changes over time and create group differences, and regression towards the mean. Campbell and Stanley (1963) cite randomized assignment of participants to treatment or control group as an effective way to ensure internal validity (p. 23). Unfortunately, reviews on literature of psychotherapy s effectiveness did not take into account the differing levels of internal validity, such as participant assignment to treatment groups, when comparing reviews, thereby making the conclusions drawn from these studies invalid (Smith, et al, 1980, p 14). Finally, research reviewers had a tendency to utilize studies that supported their particular side of the psychotherapy effectiveness debate. Considering the degree to which reviewers were already skewing results to support their position, results from Eynseck s 1952 review, and subsequent reviews until about 1980 should be reviewed with caution. In an effort to mitigate the bias in systematic reviews of therapeutic research, Smith and colleagues created a revolutionary new way to examine and review studies. It was a sophisticated statistical technique called meta-analysis. Meta-Analysis In the Benefits of Psychotherapy, Smith and colleagues (1980) attempted to answer the question, Is psychotherapy effective? However, what also emerged from this work is a methodology that allows research reviewers to examine heterogeneous studies and utilize specific steps to make them more homogenous and comparable. These steps are: defining population, sampling and search procedures, classifying studies, and analyzing the data to create a common metric. In the paragraphs below, the steps that Smith and colleagues (1980) took to resolve these methodological issues are described. 14
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text: Eric March is a pianist, composer and playwright whose work has been performed at the Ensemble Studio Theatre, Ars Nova, the New York International Fringe Festival and many tiny bars. After graduating college in 2007, he wrote funny headlines for The Onion for two years, then quit to write Facebook updates for a living. He is a member of the BMI Musical Theater Writing Workshop, where he has received developmental readings of three short musicals: 312 13th St., Battlestar: The Musical, and Absurdistan. He plays the piano for MAC Award-winning improv group Broadway's Next Hit Musical and travels to far off, occasionally awesome places with theChicago City Limits National Touring Company.


text: > I have another question, Dave: > > What proportion of us read bionet as the BIOSCI mailing lists? > > Isn't this is relevant in comparing arbitron figures from groups that > _don't_ have a mailing list as a counterpart? > In the Fall 1992 BIOSCI readership survey, 506 of the respondents (58.7%) used newsreading software while 356 of the respondents read the newsgroups via e-mail (41.3%). Dave


text:
It looks like you're using an Ad Blocker.
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Some features of ATS will be disabled while you continue to use an ad-blocker.
Originally posted by Lysergic
Sez the guy with awful punctuation and sentence structure.
Sometimes I murder a sentence, IDK what happens, what about folks that aren't English first language?
Can't be mad at them.edit on 27-9-2012 by Lysergic because: (no reason given)
does anyone here know how to spell anymore ??
Originally posted by knowledgedesired
Says the person with horrible grammar in their thread title.
Does anyone use correct punctuation in sentences anymore?
does = Does
First word in your sentence should be captial.
Two ?? is bad grammar.
spell = Spell
No space before the !
Carry on.edit on 27-9-2012 by knowledgedesired because: (no reason given)
Originally posted by km22453
does anyone here know how to spell anymore ??
a n y m o r e
Originally posted by knowledgedesired
reply to post by Alpha Grey
You owe all of us stars for correcting your grammar...LOL
Originally posted by abdel
reply to post by Ophiuchus 13
The occasional cock up is alright, we all make stupid mistakes and errors but with some people bad spelling is so consistent as to be predictable. How am I to take seriously some-one who calls me and all Muslims as "Muislam"
and cannot bothered to see how the name Ahmadinejad is spelled or "Spelt" in proper English?edit on 27-9-2012 by abdel because: (no reason given)


text:
"Nobody said that Johnny Carson wasn't a Nebraskan. Nobody said that Dick Cavett isn't a Nebraskan. Nobody accused Marlon Brando or Henry Fonda, after they left and found opportunity someplace else, of not being a Nebraskan."
— Bob Kerrey answering charges he's a carpetbagger because he lived out of the state for years, reports the Grand Island Independent. The former governor, now a Democratic Senate candidate trailing in the polls, told a rally Sunday that, "I don't know what the test is, but I think I've passed it."
Read earlier: Bob Kerrey's wife didn't want him to run
More Reliable Source: Celebrity campaign contributions; Madonna's 'black Muslim' comment; Joe Lockhart; Scott McClellan


text:
Grand Sirenis Riviera Maya Brides??
Posted 03 July 2010 - 10:16 PM
Posted 09 August 2010 - 05:30 PM
Hi there,
I am a travel agent based in Canada who has stayed at this resort and arranged weddings here too, if you like I can chat to you about this 866 678 9335 is my local number, I am just arranging a wedding of 25 for GSRM for Jan 2011, its a stunning resort. Angela
Posted 09 August 2010 - 05:32 PM
HI there,
I am a travel agent based in Canada who has arranged many weddings in Mexico and GSRM is a popular resort, its so beautiful, I have stayed here myself and can say this is a great choice, I can help you if you like, you can reach me at 866 678 9335, Angela
Posted 10 August 2010 - 05:06 PM
Hi b2b2011
We booked the Transat wedding package, they have $500 & $1000 pricing for wedding packages, and its pretty much the same choices as if you booked through the resort, if you want to see the powerpoint presentation the resort wedding planner gave me, send me a private message with your email address
Posted 31 August 2010 - 06:34 AM
Hey there,
Did you go with this resort for your wedding? We are considering it but I am having troubles finding anything online in regards to weddings there it does sound lovely tho from what the TA has said. I am not totally keen on having a beach ceremony just because of gawkers so I am just wondering how private it was or if there are other locations to have the ceremony. Also were you able to have a mini reception with first dance ect?
Posted 01 September 2010 - 10:16 AM
Did the wedding coordinator at the Grand Sirenis change? I was dealing with Tania and now someone else emailed me and now no one has responded in over a week and a half.
Posted 01 September 2010 - 10:21 AM
I am getting married at Grand Sirenis Mayan Beach in January 2011, havent talked to the wedding coordinator yet, just relying on my TA so far. Would love any pictures or input anyone has...Going with the Transat Holiday package...hopefully it works out
Posted 06 September 2010 - 04:01 PM
Hey ChristieG -- yes, the coordinator has changed. My MIL just called me today to say that Tania left (not sure why). Supposedly the new person is still using the same email address, though?! Weird...
Posted 07 September 2010 - 05:14 PM
I have pics sent to me by a previous Grand Sirenis bride, as well as a presentation from the resort, send me a personal message with your email address and I will send them to you
Posted 11 November 2010 - 11:23 AM
Hello I am very interested in seeing the Power Point presentation as my daughter is getting married in November 2011 at
Grand Sirenis and we too have booked the Air Transat package but want to have some extras added. Would appreciate any information that you have. My email is firstname.lastname@example.com
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users


text:
' be indomitable, o my heart'
Eriol/Clow x Tomoyo/Madoushi
"I have loved you long," she said. "Loved you long and well. I searched for you in each water well, in each river and lake. The waters could not tell me where you were. I found your essence left behind in villages, in cities, in towering palaces and rundown shanties. But always I fell just a hair's breadth short of finding you; Always I fell just a footfall away from where you once stood. I never found you, Clow Reed, and so finally I locked my spirit away and waited for you to come to me, believing you loved me, too.
I have waited for this moment-- to somehow once again be born. When your descendant defeated me, I was laid free-- but my love for you has kept me here. My love has anchored me to this world, unresting though I should have been laid to rest long ago. My love for you remained in me."


text:
Cyber security has moved from operations to a concern of the C-suite and the board, EY (formerly known as
"For nearly three- quarters of organizations surveyed, information security policies are now owned at the highest organizational level," the firm concluded in a recent report on cyber security, "Under Cyber Attack, EY Global information security survey 2013." Because the attacks are becoming more numerous and more sophisticated, organization have to improve their defenses and get proactive. (For a fascinating look at how Obama's security is protected -- a tent that is erected in hotel or conference rooms with tools to protect against eavesdropping, see The New York Times.)
"The number of threat actors is increasing and each has a different high value target," said Chip Tsantes, cybersecurity leader for financial services at EY. "Five years ago it was protecting money, but now threat actors, nation states and hactivists are looking to disrupt, embarrass, steal IP or help their domestic industries. The number of targets has increased, techniques have gotten better and they are going after a wide array of targets."
EY divides cyber attackers into three buckets, aid Terry Jost, principal in the EY cybersecurity practice.
1 Nation states looking to steal intellectual property (IP). Threats are already a huge number and the attacks are escalating.
2 Organized crime, sometimes with backing by some other entity, looking to steal money.
3 Hacktivist aiming to disrupt an organization often on behalf of some cause.
Intruders often disguise their identity and where they are attacking from so it is more useful to identify the technique of the attack and look for a signature than trying to figure out where it came from.
"Especially in Financial Services, our clients are getting better at determining the key targets and how to better protect and complicate the access within the network. They are also paying much greater attention to vendor networks. Since very few transactions are done in house, vendors are handling sensitive data, customer data. Companies must understand the full chain of custody of that transaction and ensure that the right handling is in place throughout the chain."
The consultants encourage their clients to inventory their most important assets and take steps to protect those. Thinking like a hacktivist helps -- someone might find that targeting a CEO's emails or cell phone is valuable, for example.
"Make sure you are spending in the right areas," added Jost. "It's pretty easy to spend a lot of money, but harder to know you are going to maximize the investment." Today's tight budgets are an issue, but the threats persist and will require constant investment in security.
"With the rising sophistication in the threats and techniques, every three to five years you probably have to spend more' it's not like you spend once and it is over."
Most sophisticated firms encrypt everything, so if a laptop is lost it isn't much use. In most states, when an encrypted laptop is lost it doesn't have to be reported as a data loss.
The major vulnerabilities are around the edge -- employees using the wifi at a coffee shop and not using VPN to connect to the company or business partners who have access to a company but aren't as secure as the company's system is.
Cell phones are a major security concern. Unlike PCs whose design makes security layers possible, cell phones are designed to share information, including the phone's location.
"Cellphones should be thought of as a compromised device" said Tsantes. The mobility of a cell phone breaks everything IT departments have been managing for a long time. They always knew a server was in a data center, and they could maintain data behind the firewall and allow read-only access. Now with a smart phone, a user can easily photograph screens of data.
"Smart phones are an unfenceable problems and there is an exponential level of risk of attack through them."


text:
Monikie Parent Teacher Partnership is holding a Family Fun Night next weekend at the Monikie Memorial Hall.
The emphasis is on 'family' at the event on Saturday (June 14) as the organisers are aware that it is not always easy to get child-minders. Entertainment will include a fantastic set from Take 3 Girls, some fun from Tay FM, lots of very family-orientated games, a raffle, an auction, with prizes including a signed Dundee United FC shirt, a free buffet, a bar and a disco.
Tickets are priced at £16 for a family of up to three children, £6 for adults and £3 for a child, with children aged three and under free and are available by contacting Monikie Primary on 01382 370338.
Doors open at 6.45 p.m. with the entertainment commencing at 7.15 p.m.


text:
CompTia announces Fall 2013 catalog and playbooks
Early announcements out of CompTia's ChannelCon 2013 include the release of the non-profit's Fall 2013 training catalog and new cloud-focused playbooks.
This Article Covers
Cloud Computing and Hosted Services
Early announcements out of CompTia's ChannelCon 2013 being held this week in Orlando, Fla., include the release of the non-profit's Fall 2013 education and training catalog and the introduction of new cloud-focused Sales Playbooks that were driven by member demand.
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Kelly Ricker, senior vice president of events and education at CompTia, called the introduction of Sales Playbooks the most exciting news of the day. "It's a new format for us and what members were asking for – business tools to help leverage what they're learning in the classroom," she said.
Two playbooks were initially introduced – one on cloud-based storage and another on cloud-based backup and recovery. Cloud, according to Ricker, is one of the hottest and most in demand topics at CompTia.
The format for the Playbooks includes a guide and face-to-face session. The material is designed to help participants understand what customers need; how to address customer challenges; how to scope and quantify the opportunity; and how to discuss the topic as a new revenue-generating opportunity.
Channel partner reps that sign up for the Sales Playbooks should be able to garner about 75% of the knowledge needed to build their own playbook with the remaining 25% needing to be customized for their unique business requirements, according to Kelly.
CompTia also rolled out a Quick Start Session and Quick Start Guide on Improving Sales Performance with Solution Playbooks to augment the two cloud playbooks.
Ricker said that CompTia would also offer webinars on how to use the playbooks. These initial offerings are the first of more playbooks to come. Additional announcements may be made as early as this October.
The new Fall 2013 training and education catalog highlights several fresh additions including a new CompTia Executive Certificate in Maximizing Vendor Relationships that targets channel partners; and, five new topics for the Market Intelligence Sessions.
The new Market Intelligence Session topics include:
- The human side of IT security
- Developing an effective sales structure
- Moving mobility beyond devices to transform business
- Putting it in writing and other partnering trends between telecom and IT
- Rising above the fray – Strategies for minimizing channel conflict
According to Ricker, Market Intelligence Session topics are spun from original research done by a CompTia in-house research team. "The Market Intelligence Sessions are a way to get that research into the hands of our membership and industry partners."
The Fall 2013 catalog also includes two new Quick Start Sessions: Marketing Healthcare IT and Easing into Big Data.
CompTia also deploys all of its training via its distributor and vendor members who can integrate it with their own education and training agendas. Channel partners who aren't CompTia members can access CompTia training and education through these other venues.
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On our blog, we've done a lot to recognize our employees who deliver on our customer service pledge. Recently, experts from Forrester Research, Inc., Harley Manning and Kerry Bodine, published a book on their research called, "Outside In: The Power Of Putting Customers At The Center Of Your Business," and we're proud to be included as a case study about the importance of formal and informal employee incentives. Following is an excerpt...
CASE STUDY: Safelite AutoGlass Uses Informal And Formal Rewards To Drive Change
[Safelite] pitted market against market in a race to improve their Net Promoter Scores. Each quarter, the company rewards the top performing market with a celebratory dinner and a chance to hobnob with several of the company's execs, who in turn make a big fuss over the people who are wowing Safelite's customers. "Dave, a General Manager in Boise, Idaho, is posting a 94% right now. He's done a fantastic job and takes it personally if they get a detractor."
Unfortunately for the other markets, Dave keeps winning the national contest. So to even out the playing field, Tom continually seeks out pockets of excellence and then, in his words, "We leverage the hell out of them!" When a team in Orlando, Florida starting posting off-the-charts scores, executives traveled there to find out what they were doing right – and brought a film crew to document what they saw. On the video – which, believe it or not is the top search result on YouTube if you search for "customer delight" – General Manager Jon Laski proudly announces, "We've been number one for three months here in Florida." He also shows off the office Hall of Fame, a wall filled with plaques and framed certificates that celebrate his employees' work.
Both Harley and I will be keynote speakers at the 2013 Total Customer Experience Leaders Summit in April. Stop by and learn how success depends on the people to drive a common goal.
Reprinted by permission of Forrester Research. Excerpted from Outside In: The Power of Putting Your Customers at the Center of Your Business (New Harvest, 2012). Copyright © 2012 Forrester Research, Inc.; All Rights Reserved
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638 points
I collect and build Muscle cars as a hobby and a way to pay college tuition. Currently I have a 1963 Corvette split window #1 condition, 1966 427 Corvette coupe w/sidepipes Survivor, 1974 Pontiac Trans Am 455 #2 condition, !970 Dodge Charger 500 w/440 six pac in the paint shop and a 1965 Chevy Malibu 427 Tunnel Ram in line for the works
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October 27, 2011, 10:59 AM
Try some Lysol
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Ask A Player: Brad Boyesby Staff Writer / St. Louis Blues
|Blues forward Brad Boyes took time to answer questions from Blues fans this week. Check back for more "Ask A Player" features in the future.
During the first week of November, the Blues gave fans a chance to submit a question to forward Brad Boyes. With hundreds of submitted questions, we narrowed them down and presented Boyes with 10 questions that summed up what most of you were asking. Boyes' answers are below.
If you didn't get your question answered this time around, keep an eye on stlouisblues.com in the future for more "Ask A Player" features.
Q: A lot of players say that St. Louis is the best city they have ever played in. How do you feel about playing in St. Louis so far?
– Spencer Hillman, St. Louis, MO
Brad Boyes: So far it's been great. I didn't know much coming in here, and hearing guys talk about it, so far it's been great. It's got its great restaurants. It's a good sports town, and they support their teams well. I'm very surprised and very pleased by it.
Q: Why did you switch from No. 38 to No. 22?
– Marcus Pettersson, Boras, Sweden
BB: 38 was just given to me last year, and I was going to change it but right off the bat, things were going well for me, so I decided to keep it. But then it kind of toned down a bit, so this year, there weren't a lot of numbers (available). But (22) is easier to (autograph), too. (laughing).
Q: You are off to a phenomenal start this year…do you attribute that to your great linemates (Tkachuk and Kariya) or is it more a "change of scenery" from Boston?
– Scott Bybee, Springfield, IL
BB: It's definitely a bit of both. In Boston, things were going well playing with Patrice (Bergeron) and Marco (Sturm), those were two of the best players I've played with. Coming here, I think it was definitely a change of scenery and a different style of play. My last year in Boston, it was very defensive.
Q: I recently picked you up in my hockey pool. Will you score 50 goals for me this year?
– Brett Doig, Kingston, Ontario
Q: What do you think of the new RBK EDGE uniforms from a performance standpoint? I've read stories from various teams that they wick away moisture too well, thereby soaking the gloves, socks and skates profusely. Have you or any other of your teammates experienced this?
– Brian Goedde, St. Louis, MO
BB: I like the jerseys. They're pretty light, they've got some stretch to them, which is good. I'm sure the guys that fight are having trouble with them ripping and things like that, but with me, my hands don't sweat, it doesn't drip down into my gloves too often, so I don't have a problem with that.
Q: Who was your favorite player when you were growing up?
– Nick Mclever, Melbourne, Australia
BB: Gretzky was always there. Gretzky was a guy who I liked to follow. He was great to watch.
Q: If you weren't playing hockey, what would you be doing?
– Tony Sindel, Eureka, MO
BB: I don't know. I would have been in school for something. Both of my parents are teachers, but I don't know if I would have gone into education or not. A lot of people ask me that. I would definitely go to school for something, I'm sure, and while there, I would have found something I would have liked. But to be honest, I love hockey.
Q: What's your favorite hockey movie?
– Mike Brown, St. Charles, MO
BB: My favorite one is Slapshot, which is obviously a classic one. A couple of buddies of mine used to watch that literally everyday. We started watching it. The violence and the swearing was kinda cool for us (as kids). But again, for hockey movies, the action and fighting and everything was great.
Q: If you could pick a line of all-time players to play with, who would you pick?
– Corey Madden, Troy, MO
BB: That's tough. I'd probably put together a line and just watch them. Not have me on it, just watch them play. It's a tough question. We had so much success with Marco (Sturm) and Patrice (Bergeron), that was fun. But I'm still fairly new to this team here, but Paul (Kariya) has been awesome to play with, and Dougie (Weight) and (Keith Tkachuk). Guys I've played with here has been a pleasure.
Q: Preseason predictions gave the Blues credit for the rebuilding process, but gave them little chance of post season play or being a top team in the league. Does that give you extra incentive to prove the critics wrong?
– Kevin Appel, Peoria, IL
BB: I think so. I remember reading some of that, too in the summer. Everybody was talking, giving us credit for rebuilding again, but the playoff thing was a question. I kind of found that strange. I thought it wasn't a question. We know we're going to come hard, play well. The playoffs is definitely the first goal on to winning a Cup, and I haven't had a doubt that we're not going to be there. Whether it's motivation or not, I don't know. We've got a good sense of where we're at and where we fit in the league as well.


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BYU Football: Is Jake Heaps Progressing?October 26, 2010
After five weeks as the starting quarterback for BYU, is Jake Heaps progressing?
The frank answer at this point in the season is no.
In fact, you could make the argument that he has regressed over the past couple of games.
Let's face it, the kid has been placed in a tough situation.
Here's a young, 19-year-old trying to lead a group of men that are, on average, older than any team in the country. Most of them are returned missionaries, many are husbands and a few are even fathers.
Some of those old veterans have been slow to warm up to the young whipper snapper.
As I have stated here in the past, I believe Jake has been mishandled since the end of spring practice.
Hindsight is 20/20, but readers here know that I advocated naming Heaps as the starter coming out of spring ball. Such a move would have given him the opportunity to more fully grow into a leadership role beginning way back in April.
He should have been getting starter reps from day one in fall camp, with Riley Nelson sprinkled in running wildcat-type packages. If such a plan had been implemented, the Cougars might still have the services of Nelson right now.
Heaps' development would likely have been much further along as well. As it is, BYU now has a true freshman quarterback at the controls who is not nearly as prepared as he could be.
The play-calling and game plans haven't helped either. The kid has effectively been shackled by the offensive brain trust's attempts to protect him.
Jake is a down-the-field passer, yet the Cougars have seemingly failed to game-plan to his strengths, dramatically limiting him in what he is allowed to do.
Heaps isn't blameless in all of this, though.
At times he has shown flashes of his ability and that golden arm of his, but for the most part he has been surprisingly inconsistent in his accuracy throwing the ball.
He has been off target far too often for a BYU signal caller, often throwing behind his receivers.
The interception he threw in the second quarter on Saturday was atrocious, so was his effort to make the tackle after he threw it.
That pick-six changed the face of the game.
The Cougars were driving with a chance to step on the necks of the Cowboys and go up 23-0 heading into the half.
Instead, the huge gaff and the ensuing fumble by another freshman, running back Josh Quezada, allowed Wyoming to score a late field goal to close the gap to 16-10 at the break despite mustering a whole minus-18 yards in total offense against the BYU defense.
That interception turned what would have been a likely blowout win for BYU into a nail-biter.
Instead of the freshman showing confidence developed over the last five games, he still looked like a deer in the headlights too many times on Saturday.
BYU has some time this week to work on themselves without having to worry about preparing for an opponent. It should be a valuable week for Heaps.


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