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I've recently been informed that fermented grapes do not constitute juicing. I've been doing this wrong for years. Soooo, I ended up reaching out to the owners of Neo Juicery as a part of my day job, and as soon as I met them, I knew they were the real dill. That being said, my views and potty mouth are not that of my employer.
I asked Kareema and Ala a few questions. I had to know, first of all, how did the two lovebirds meet.
Kareema: "We met when we were 8 years old. I was the new kid at school and we'd ride the school bus to and from school every day."
This is already too cute for my face.
"I couldn't speak the language very well yet as I had just moved to Jerusalem from Canada and Ala would pick on me and pull my hair all the time. I believe we got in trouble for fighting and promised the principal to be friends. When she got the invitation to our wedding, she was a bit surprised! We dated all through high school and got married in 2011 which is when Ala moved to Canada."
Next I asked about the process. If you are not familiar with the difference between centrifugal and masticating juicers, this is good to know for when you are in the market for juice.
"We use a cold pressed juicing process. The first stage of juicing is mastication, or what people refer to as shredding. Our machine shreds the fruits and vegetables into a very fine almost slushy mix. This mechanism, if done well, breaks down all the cell walls of the plant matter then making available all the vitamins, minerals. macro-nutrients, and phytonutrients. The next stage is pressing. We use a hydraulic press and a fine cloth to press the slush mix and extract all the juices. This is a slow, cold, and gentle process that separates the indigestible fibre from the water and nutrients. That's why the process is called cold pressed; no heat is used in the juicing or pressing thus preserving the nutrients and enzymes in the juice."
Bazingaaaa. So if you were unsure why some juices cost more, the masticating machine is not only more than double the price, but the extract is less wasteful and retains way more of that good good. I was also very happy to find out that they use the remnants of their juices to make treats. They use glass bottles exclusively that can be returned, so you get $1 for each returned bottle. They've thought of everything, I swear. So what differentiates them from their competitors otherwise?
"Our quality, commitments and who we are. With Kareema's significant background and immersion in the food industry over the past eight years, we are well aware of the challenges of running a food-based business, especially one that is on trend – a wave that can die down at any time. We run a truly zero waste and sustainable operation and we have made a commitment to quality, service and accessibility that is unmatched. Not only are we different in every way, we pay special attention to our formulations making sure that we have nutritional balance in every bottle and not sugar water. That's huge. Not every cold pressed juice is made equally and we hear this feedback from our clients all the time; they feel the difference when drinking our juices because the nutrition in each bottle is fantastic. For example, we make sure our green juices have between 10-12 grams of protein per bottle because we find that most green juice drinkers use it to substitute a meal or snack on the go so it's important to have all the fuelling nutrients that the body needs."
The mantra:
"Our philosophy is balance and fulfillment. We don't believe in deprivation, artificial dieting, or restriction. We believe in an evidence-based approach to nourishment, listening to your body and its needs, and enjoying what you eat and do every day."
I'm always curious to see how other people describe their lifestyle, as I hate telling people "I'm paleo." It instigates way less to say that I just eat whole foods. This is what they had to say.
"We grew up in a very rich and abundant land and we ate seasonally, locally-grown & raised fruits, vegetables and meats. Even our milk was fresh from the farm, unpasteurized, and delivered every morning. Now that we are in Canada, our plate is predominantly plant-based, lots of spices and herbs, a variety of meats (mostly chicken), and small portioned communal dishes. In terms of lifestyle, we are pretty busy and on the go all the time with work, side projects, and just life in general but we try our best to have downtime and space for nature. We love bring outside, that's our zen place. Growing up in Jerusalem, Ala and I really acquired the taste of local because everything around us was local. The term is so popularized now that it's just become a buzzword, but our vision is to be the go-to local biz where you know you can get the best juice in town. We had this shop in Jerusalem – which would now be called a juicery – growing up that made all kinds of juices, or "cocktails" as they called them. On our way to school we'd see the shopkeeper unloading sacks of carrots, watermelons, etc from his beat up little Subaru and we'd skip out of school early to stand in line for a cup of fresh pressed carrot juice. Now he passed on that shop to his sons and they still to this day run to the local farmers, gets their fresh produce, and make fresh pressed juice. That local pride is what we strive for. We want to bring the authentic taste of fresh and local to Edmonton as much as we can with a globalized food system. All we can say is keep your eyes peeled for our local shack one day!"
Recommended book?
I have yet to find a book on juicing that is evidence-based, scientifically sound, and doesn't promote one-way thinking in terms of health. There is always something missing for my taste buds. Mind you, I can't say that I have read them ALL. I'll tell you one of my absolute favourite books on health that is capturing, eye-opening, and innovative is Life: The Epic Story of Mitochondria by ND Lee Know. I think everyone should read this book because from it you will understand your body better and you'll appreciate why cold pressed juice, for example, is such a valuable tool in your healthy toolbox.
Ala will follow you to the moon and back for a piece of really, really good cheese and you can probably get Kareema to do anything for a piece of chocolate – especially a kit kat!
Okay okay okay. Let's talk about the juice. I tried 5 of them and each one was so very distinct in taste. I was able to indulge guilt-free, as obviously they follow my nutritional standards. They source certified organic ingredients which come from mostly the US, Peru and Mexico with some coming from BC and Alberta during the growing season. The goal is to be fully local soon. You read the ingredients on the bottle, and when you drink it you can taste each one individually.
My least favourite: Hot 105.
It could have just been my stomach that day, and this one may be your favourite – but at the time, it felt like a boxing match in my stomach. It was counterintuitive to drink something that was a little bit spicy, like drinking a condiment. I'm sure if I had it again, it wouldn't catch me by surprise so I could actually enjoy it.
Absolute favourite: Blackmud Creek
My god, I've been having nightmares about this. First of all, it's an activated charcoal drink so it's pitch black, but as soon as I had a tiny taste, I looked at my roommate wide-eyed. He said, "……..what?" I was like, "Oh no… it's so damn good." And then I chugged it. I'm a huge believer in slow eating and acknowledging the nutrients you are absorbing so it was crazily, uncontrollably good. 10/10, will be ordering more.
Overall: I think it's a really good way to get the nutrients you lack but if you aren't already eating healthy, I wouldn't expect it to change your life. If you don't like the taste of vegetables, you probably won't like the juice. It doesn't disguise itself as anything it's not. Nothing can substitute a well rounded diet. These are the perfect accentuation to a wholistic lifestyle.


text: Our 14th meetup brought us into one-year-old bottle shop & bar, Public Beer and Wine on 4th Street and Pine. This downtown Long Beach gem specializes in serving loads of local and national craft beer on tap, with a small but unique bottle selection as well. As a special treat, co-owner and brewer Bobby Fitzgerald of new Costa Mesa brewery Gunwhale Ales brought in some beers for us to try, a variety of hop-forward farmhouse ales and an IPA. It was a great turnout and we had a chance to taste some fantastic beers by Gunwhale. Special thanks to Bobby for traveling out from San Diego to share his tasty brews with us and to Gino and the crew at Public Beer & Wine for hosting our group. Looking forward to seeing everyone at our next gathering soon!

subset: commoncrawl


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Full Demo
September 11, 2012
Synth Presets: 64 Sylenth1 Presets • This soundset requires Sylenth1 Version 2.2+.
Shocking House Soundz 1 is a compilation of 64 fresh and stunning sounds for Sylenth1. Vandalism brings you presets made by an experienced sound designer, especially for House, Electro House, Dutch and Progressive House producers. Inside you will find cleverly designed presets like leads, basses, synths, arps, pads and FX, all optimised for maximum depth, width and punch.
If you want to know the difference between other sounds sets for Sylenth1 and these from Vandalism - its that these are shocking! This product includes brand new sounds, so you can use it easily to make your own hallmark.
Only sounds which move the crowd are included! Inside youll find everything from deep, distorted, wobbles basses to ultra clean and sharp leads, synths or pads.
Also included are dirty, massive leads created for producers who want to make a real club banger. Whether youre producing Electro, Dutch or House, you are sure to find inspiration in the Shocking House Soundz 1 pack.
Vandalism wants to show off their ability to make every kind of sound. Try to be more creative with this pack and learn the new possibilities of your favourite VSTi! Make sure to check out the other products in the Shocking series.
Product Details:
64 Sylenth1 Presets
20 Bass Presets
20 Lead Presets
8 Pluck Presets
5 Synth Presets
5 Pad Presets
2 Arp Presets
2 FX Presets
Multi House Genres
Please Note:
This soundset requires Sylenth1 Version 2.2+.


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To give you extra piece of mind we have extended our returns policy to 14 Days upon receipt of goods.
Returns must be UNUSED, in the ORIGINAL BAG and in a resalable condition.
We are confident that you will be happy with your purchase but if for any reason you want to exchange or return your order simply write a note explaining the reason for the exchange or refund and then pop it back in the post to us. (we cannot be responsible for damage or loss in transit so would advise using a Recorded service to make sure).
Exchange / Refund requests are only accepted within 14 days of purchase. Please email us for returns address.
We advise you send all items by registered post, as we cannot accept responsibility for loss or damage to items being returned.
Once we have received the item back in sellable condition we can either exchange or refund your order.
Please be aware that we will not refund the original shipping charges in any instance other than an item being proved to be faulty.


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Protective Services
Armored Vehicles
Global Security Group maintains a fleet of vehicles for secure transportation, including armored SUVs. These vehicles are available to diplomats, dignitaries, celebrities, and high-net worth individuals who need enhanced protection.
View Page »
Celebrity Protection
Celebrity protection specialists are much more than bodyguards. Protective specialists learn the nuances of each client and prepare a thorough security and life safety plan. Nothing is done haphazardly, every event is carefully planned.
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Executive Protection
Our approach applies logistical planning, the use of a properly prepared risk/threat analysis, as well as constant review of relevant intelligence information. Our agents receive tactical and weapons training, …
View Page »
Female Protection Specialists
Female protection specialists are requested for female family members or children, to project a less obvious or intimidating presence, or to provide security in an undercover capacity while appearing to be a dinner guest or companion on the red carpet.
View Page »
Film Set Security
Our security team works on the sets of major motion pictures, television shows and made for TV movies and commercial shoots. We will secure the set, control access, manage the flow of traffic and coordinate the arrival of talent.
View Page »
Monitor Criminal Defendants
A defendant may hire a firm to monitor their activities on a 24 hour a day basis. The defendant will also be required to wear an electronic ankle bracelet that is monitored at all times by federal law enforcement officers.
View Page »
Special Event Security
Global Security Group maintains a fleet of vehicles for secure transportation, including armored SUVs. These vehicles are available to diplomats, dignitaries, celebrities, and high-net worth individuals who need enhanced protection.
View Page »
Global Security Group is a premier provider of armed and unarmed protective personnel. Our Executive Protection Specialists have worked for dignitaries, ambassadors, Heads of State and many well-known celebrities and high net worth individuals.
Our EXP program follows the model used by many of the world's finest protective service details and is designed to meet the needs of today's business executives and VIPs who require close protection but prefer more streamlined protective teams. It is a comprehensive protective program tailored to each individual client. Our agents prepare a thorough risk/threat analysis to identify potential concerns relative to the security, health, well-being and reputation of each principal. The protective detail is then structured to address the issues identified in the analysis. For example, if the client has particular health concerns requiring agents with a higher level of medical training, Global will post EXP Paramedics on the detail who will closely consult with the client's personal physician to ensure that appropriate medical care is readily at hand.
GSG maintains excellent contacts with local, state and federal law enforcement and intelligence agencies both at home and abroad and our agents are conversant in many languages including English, French, Chinese (several dialects), Russian, Arabic, Hebrew, Spanish and others.
In addition to our executive protection practice Global provides security services for a number of venues and occasions. Our Security Officers are hand-picked and well-trained professionals and can provide for your security and life safety needs at the following venues:
- Special Events
- Hi-Rise Buildings, Schools, Facilities & Retail Establishments
- Embassy Functions
- Movie/TV Sets and Location Shoots
- Media Events
- High-Risk Assignments
- Individual Requiring Secure Transportation
- International Venues
- Home Detention / Monitoring of Criminal Defendants
All protective personnel are supervised by senior operational managers drawn from the most elite federal, state and local law enforcement units. They are trained by our in-house instructors that formerly taught at some of the most prestigious law enforcement and fire service academies in the world, including the FBI/DEA Academy in Quantico, Virginia and the training academies of the New York City Police Department (NYPD) and the Fire Department of the City of New York (FDNY).
Global Security Group is the sole provider of security services to the internationally renowned Tribeca Film Festival. This prestigious event has become an annual fixture in New York City and is one of the most prominent film festivals in the world. Global is proud to be associated with this iconic event.
To learn more about the protective services offered by Global Security Group call 212-285-2400 for assistance.


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Black Scalloped Cardigan 2 Pack - 15 yearstuc131684756
Colour: Black
9 Colours available
- Bright purple
- Black
- Blue
- Dark red
- Green
- Grey
- Jade
- Navy
- Red
Check stock
Tell us where you are to check stock:
Delivery & Returns
Next day collection
- Order before 2pm
Home delivery
- 1 to 2 days
Free returns to store
30 days
Design details
Update their smart wardrobe with this pack of 2 buttoned cardigans. Both scalloped and ribbed, they're versatile layers.
- Black scalloped cardigan
- Pack of 2
- Perfect Colour - keeps colour brighter for longer
- Button fastening
- Scalloped trim
- Ribbed trim
- Keep away from fire
- 100% Cotton
- Machine Washable
Great school cardigans
Good value and nice quality and look nice
Great value and quality
Great value and quality
2 cardigans
Nice fit.Excellent for the price.Washes well.Good to have spare cardigans for the little ones as they get their clothes dirty wvery day.
The small print
*Prices correct as displayed but are subject to change.
The customer and brand answers you'll see above are submitted independently. As we don't review these answers, we can't take responsibility for anything they may say. The responses from Argos colleagues are accurate at the time of publishing. For the latest info, you should check the product page.


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Rapper Snoop Dogg was arrested in Norway for marijuana and a large sum of money that was not registered. Customs agents refused to confirm the information and only said that the artist entered the country with a small amount of marijuana.
However, a broker said the artist had more money that was allowed by law, and therefore, imposed a fine of $8,600.
Snoop Dogg participated in a music festival in the town of Kristiansand. Last month, the rapper had to cancel the concert that was scheduled for Texas, since it only sold 200 of the 700 entries.


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Game Week 2 Captain Pick
Game Week 2 Captain Picks
Brought to you in association with Premier Punt
With such an influx of new managers to the Premier League (and of course the usual big transfers) this was always going to be an incredibly difficult season to predict. Game Week 1 answered some questions but also potentially raised a few new ones and we go in to game week 2 with many unknowns ahead of us.
Will Jamie Vardy score against a frail Arsenal defence?
Will Riyad Mahez stay at Leicester City?
Will Ibrahimovic be a star at Man Utd and hold a 'must have' status as an FPL player?
Will Coutinho flourish under Jurgen Klopp?
And that is just the beginning!
We have already seen the brilliance of Coutinho's performance against Arsenal have an impact on Fantasy Premier League as the Brazilian became the first player to increase in price to £8.1m – a move that will frustrate many managers this week hoping to take him in to their teams. Stephen Kingsley (Swansea) and Alvaro Negredo (Middleborough) also saw their value increase by £0.1m after strong opening games and it wouldn't be surprising to see Jermain Defoe, Leroy Fer, Ross Barkley and Ben Foster added to the list of FPL players that will see an increase in price this week.
Does any of this have any relevance in terms of captain picks for game week 2? Let's take a look at our top 3.
FPL Captain Pick No. 3: Riyad Mahrez
The Algerian ace scored last weekend in what was a pretty tepid game from Leicester's point of view, but after seeing Arsenal's defensive frailties against Liverpool on Sunday, Leicester fans will have renewed optimism for this game.
Mahrez could well have been on his way to Arsenal (and could still well be) and there is no better way for him to showcase his talents before the end of the August transfer deadline than performing well in this game. Mahrez will have plenty of opportunity to wreak havoc in the Arsenal backline that may well see the return Laurent Koscielny, but even if the Frenchman does return – Arsenal will be very concerned and Mahrez represents an excellent captain pick this week.
FPL Captain Pick No. 2: Ibrahimovic
Zlatan Ibrahimovic looked at his scintillating best when he scored a beauty of a goal against Bournemouth last week and with Mourinho's first Old Trafford Premier League match taking place this Friday night we could see another blistering attacking performance. Anthony Martial is another United player that could provide some good returns in this game but we prefer the Swedish Superstar to come up trumps as he takes centre stage at the Theatre of Dreams – FPL backers will be dreaming of big points returns in this one.
There you have it. Two top captain tips for GW2 – but if you want our number one captain pick you will have to go to our members article here. Not a member? No problem – you can gain a whole year's worth of membership for just £12.


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It is typically educated to students within their college days. I am really confident that I purchased our background establish three decades past and we're nevertheless utilizing it actually inside our senior high school decades Normally, students within the greater college English course understand one another, some for several years. These sizeable school papers might contain superior college term papers, documents, first-class college study documents, critical college document reviews and a whole lot more. This web site has a lot of types of documents rated by College Board graders that will supply you with a fantastic perception of what exactly is required for a significant rating. The trouble is that the bulk parents don't have the period that's required to spend time and produce worksheets or quality actions which are personality improving. Loads of instructors that aren't doing a fantastic job may actually care seeing their pupils. Among the most crucial abilities an technologist has is the capability to present their ideas verbally and in writing. This adaptive way of recording understanding is an important instrument for high schoolers. Writing write my essay for me abilities additionally comprise business.
I assume it truly is an essential skill in other countries, also. The publication may improve your existing knowledge and creating abilities. Make an inventory of several suggestions that you really want to cover in your literacy story. I firmly urge her books. This actually is because a literacy story is not only about writing about your own favourite literature, it's more private than that. It is possible to consider writing on following topics linked to science and technologies. It's also heading to assist you to understand your development with respect to creating, studying, communicating, thinking, and even listening. Authorship is scary for a whole lot of studentsand men and women generally.
Composing practice is really a practice for people who adore writing. Cursive writing is, in addition, named script. Following are a few basic measures and ideas on writing a terrific literacy narrative. This really is a terrific reflective workout for pupils to evaluate by themselves if they're creating properly — developed sentences. Before composing the critique, make an abstract. For math you are able to depart an enjoyable calculator task. Not just that, they're created with techniques that somebody may really learn Language form taking this class alone with no other type of immediate instruction. I have similarly discovered these are great interpersonal abilities tasks, too, helping produce an improved classroom climate and encouraging learners to hear each other A person travelled to school so as to obtain an education. Essay composing does not really have to be tough.
It doesn't should be in the official composition form or perfect sentences. Afterwards, the identical may be correct of documents theywill have to write. The first continue covered the straightforward article structure. Cause and effect still another major aspect to numerous types of writing. This really is actually something that is certainly important for learners to see in print because it's uncommon for any published materials to include blunders. Still, They will discover that once the paragraph is definitely well composed, it's simple to recognize the bits. They ought to be able enough to emphasize particular illustrations from your text.


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OPIC Names California's Centers for International Trade Development to Partners Program
April 28, 2009
SAN FRANCISCO, California – Dr. Lawrence Spinelli, Acting President of the Overseas Private Investment Corporation (OPIC), announced today that California's Centers for International Trade Development(CITD), of the California Community Colleges Economic and Workforce Development Program, a valuable trade information resource for more than 2500 California businesses looking to expand into international markets, is the newest member of OPIC's Partners Program.
|importer or global marketing organization through individualized assistance; export and import education programs; a Help Desk to field questions about international trade and help solve international business transaction challenges; and an award-winning international trade information database.
"OPIC is extremely pleased to add California's Centers for International Trade Development to our Partners Program," Dr. Spinelli said. "The CITD is the premier informational resource for California companies looking to expand into international markets, and will likewise serve as an ideal point of contact for companies who could benefit from OPIC's products and services. We look forward to establishing a mutually beneficial relationship with CITD."
Jeff Williamson, Statewide Director for the CITD, said, "The California Community Colleges Centers for International Trade Development are pleased to join efforts with OPIC to reach out to small and medium-sized companies throughout California to pursue business opportunities in emerging markets.
"Innovation is synonymous with California for a number of industries including IT, Environmental Technology and renewable energies, and aerospace to name a few," Williamson said. "These innovative ideas and products have the potential to produce tremendous value, but they must be brought to market in order to do so. OPIC provides the project and risk mitigation products and services that help make this possible."
OPIC's Partners Program was established in 2003. Its members, including CITD, comprise the Bankers Association for Finance and Trade; Business Council for International Understanding; Erie County Industrial Development Agency; Export Finance Assistance Center of Washington; Illinois Global Partnership; International Economic Development Council; International Trade Association of Greater Chicago; National Association of Women's Business Owners; Nevada World Trade Council; Small Business Exporter's Association; Southern Center for International Studies; and the U.S. Chamber of Commerce. For more information about the program, call 202-336-8641 or send an email to email@example.com.


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"How can you get politicians to enact policies that solve long-term issues when they can't even pass an annual budget?"
"How can you get voters to care if they are focused on the latest tweet-storms out of Washington?"
Friends asked me questions like these when I started my blog–I would shrug my shoulders and say, "I don't know yet, but I am going to try and find out."
Beth Sawin of the Climate Interactive company may have provided a partial answer to these questions. She has been struggling with them in relation to climate change. After an unsuccessful climate conference in Copenhagen, she realized that all feasible political action is limited by the need of leaders to win the next election. They cannot win if they enact policies in which all costs are carried by current voters and the benefits will only be gained by future voters. Her solution is "multi-solving."
Multi-solving involves breaking through the walls we build around our problems to find interconnections with other people's problems. It means that we have to talk to people in different disciplines, departments or lines of work and ask, "How can solving my problem help solve yours?"
Her application of multi-solving was connecting solutions for climate change to other fields, primarily problems of public health and economics. She found tremendous, quantifiable health and economic benefits from measures that would also limit global warming.
Multi-solving sounds like a strategy that could have broad application for creating policies that would please voters and still make progress on our long-term issues. It is probably an approach that seasoned politicians use intuitively if they want to create a long-term legacy. I recommend spending 17 minutes to watch Beth Sawin's presentation.


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Centennial Staff Profiles
Jacki Zediker
UCCE Siskiyou
4-H Youth Development Program Representative
Time with ANR
14 Years
Typical Day
As the 4-H YD Program Representative I collaborate with volunteers to manage the 4-H club program. I provide outreach programs to classroom and afterschool programs. I also work half-time as the office manager for UCCE Siskiyou. I handle day to day business operations and provide service for our clientele.
Most Memorable Moment
Traveling with youth to the National 4-H Conference 2011 and working with them to create messages about bullying and its effect on teens.
What I love Most About Working for ANR
I enjoy working with youth to help them discover their passions.
My Story
I became a 4-H YD Program Representative because of the difference the 4-H program made in my life. I wanted to work for an organization that can provide youth with many opportunities.


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Opiniones de Nextiva CRM
Por Nextiva4.4 / 5 220 opiniones
Publicado el 11/10/2019
Nextiva the Good the Bad and the Fugy
David K.
The best things about working with Nextiva are
1. Our Sales Rep .
2. Amazing! HD Call quality compared to our old VoIP Service.
3. Versatility of the software. Our Sales Rep worked his ass off for us. And had the patience of a saint with my million and one questions, and reworking the quotes to our needs over & over & over....
Over a years' worth of questions and reworking the quote to something we could get the big boss to sign.
Let's be realistic any time you are making this big of a change to your corporations 30+ phone network in multiple states. it will never go 100% perfectly without a hitch as much as you prepare and strive to make every preparation.
Two months before our ISP was to be installed was when we had our first glitch at the beginning of the setup process while I was on vacation with the family, and only had access to my Cell phone.
And I got the much-dreaded email from the Boss saying no-one can call in on our Toll-free phone number. We're losing sales! What's going on? This could be a career-ending type of event. Our toll-free number just stopped working 2 months before the date we requested the porting to take place. I Called the sales rep. He assured me it wasn't anything that Nextiva did.
About 15 minutes later the sales rep called me back. O' My god it was us!
He figured out what happened and mad things happen on his end to get our phones back up temporari
He Saved my Bacon!
Puntos a favor:
Ease of use to add and manage users in multiple cities and states remotely.
Ease of adding new phones or devises Like VoIP PA Speaker in the Factory. And cordless phones as a secondary phone sharing a single Ext # with a desk phone.
The old Cell Phone App. (not the new one) everyone loved this App.
1. Build Call Flow is a total Fake selling tool used to show potential customers how easy it is to configure your call flows. It's total BS. If you call customer support to assist you in a new configuration they tell you. O that doesn't really work anymore, we need to configure it on the back end for you. Don't try to use it.
If it's nonfunctional don't try to sell me on how easy it is using it.
Publicado el 21/3/2019
Accessible Enterprize-level Software
Usuario verificado
Comentarios: Overall I think we can say we are big advocates for the Nextiva software. It's been important to our growth over the last 3 years and they are always developing new products that adequately address problems in many businesses. I appreciate both the quality of their work as well as how they work with their clients. It's a partnership and they are very good at clear communication, clear expectations and fulfilling their side of the agreement. When issues arise, as they can, these are handled quickly and without any major impact to the business. They understand our business and our needs and are working alongside us to improve at all times. It's a great culture, they have great people and the culmination of this has had a positive result for us.
Puntos a favor: We work with Nextiva for a number of their products. We first made the move to their VoIP service and had such a great experience we have since started using many of their other products, including email marketing, cloud storage and a few others. The Nextiva set up works very well for us as we're able to get a service level that we didn't think was possible for a business of our size. It's important to us as we still need a customized set up but don't have the budget for a huge implementation. Nextiva's platform enables us to add on as we need and it has integrated really well with our existing systems and processes. From a training and onboarding standpoint, our team has been able to get up to speed quickly and that means we can realize the benefits of the technology investments fast. Our sales team is especially happy with the mobile app and the ability to work remotely with ease. It's really made a difference to them and their performance. We are very happy with the overall offering and pricing of Nextiva's products and they are a preferred partner because of it.
Contras: There was only one time that we had issues with Nextiva and that was due to a staffing issue they had on their side. It was an isolated issue with a new employee who was removed very quickly. We do not believe that this situation was reflective of the company and they were able to remedy very quickly.
Publicado el 16/1/2019
Amazing service & platform
Usuario verificado
Comentarios: The overall experience with Nextiva was excellent. I can highly recommend them as a software service provider. The entire process was streamlined and professional. The staff were very knowledgeable and were able to guide the team here through all the necessary steps, they made smart recommendations that allowed us to avoid future problems, and they even made it enjoyable. We're now working on the NextOS system and it's been amazing to see how the team have adapted and how it's impacted their work output. There are many process and procedure benefits to improving customer communication, tracking and projects and NextOS is allowing us to unlock a lot of value we didn't know we could provide. People are happier and customers are noticing the difference. Until recently, I hadn't really recognized just how important tools and systems are to our employees and what a negative environment had arisen as a result of the broken nature of our old services. Now that we're working with the latest in AI and Machine Learning, we are seeing a real shift in the company culture. It's super exciting what this system can do and we're seeing it first-hand.
Puntos a favor: There are so many pros to Nextiva's platform. We have been able to increase our business productivity, profitability and our communications processes, all with one new system. Nextiva have created an all in one platform that's addressed our major communications issues and there have been a number of flow on benefits that we didn't expect. It was really fast getting set up, our staff were able to learn the tools and get up to speed much quicker than expected. A lot of the implementation work was actually completed by the Nextiva service team, saving our team so much time and energy. Our costs have gone down, which is amazing and completely beyond our expectations. It's really worth checking out. In the sales process we were able to understand and unpack which features we could use all with a simple demo call. It was all a lot easier than we expected. Oh I forgot to mention, we're also using the Nextiva phone service. It's been a while but we still love their VOIP product and the quality of the line from Nextiva is perfect, much better than our old provider. It's worth having a look at if you need to explore phone services and want a more cost effective option without losing all the features and benefits.
Contras: I was involved throughout the entire process and I can honestly say there are no cons I think can of. Sorry, that's not exactly helpful but for our business it was just a great fit technology wise.
Publicado el 10/1/2019
Making a tough transition easy
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Comentarios: In general, the business has been really happy with the Nextiva system, the final costs, timing and functionality all fit what we asked for upfront. As an older business, we know that this is a rare result and we appreciate that Nextiva was able to honor our requirements and make sure the solution was exactly as we needed it. Technology today is extremely more complex than when our business was founded and there is often a lack of respect for the simplicity, and often antiquated nature of how we did things (and sometimes still do) with Nextiva we felt that our contacts were able to meet us where we were and ensure that we got what we needed without all the time and energy spent on talking about ideals and how it "should be" we don't have that luxury and as a profitable business we don't need to and are unable to work in the same way as younger more dynamic organizations. We still have to service our customers and keep things stable and maintain high quality service. Nextiva was instrumental at improving where we needed to focus, and they did it without interrupting our core business. Our customers will gain from these investments and our business is better set up for continued growth and prosperity in 2019.
Puntos a favor:
Nextiva have really made a hard transition much easier. Our systems were way out of date and we needed a high level review and rebuild of our existing coms set up. Not a small feat. The system we had been working with had not been updated for about ten years, at least, and the result was a Frankenstein. We had integrated various tools to drag out the lifespan of the existing system. The Nextiva team were able to come in and assess the situation as well as build a solution that covered all our needs. We were involved in the process and the result was an ideal case, something that we thought wouldn't be possible given timing and budgetary constraints. Nextiva really came to the table with a complete and fitting solution. I can't say how they do it but their team are really well versed in the technology. They understand the issues with making a transition and they're obviously experienced they are able to foresee and offset issues before they come up. They are a full stack solution. I can't recommend them highly enough. Another benefit of Nextiva is they have developed tools that are super easy to learn. This is big for us as we have to invest a lot of time and energy into training our staff on new software and technology.
. When tools are easy to learn and use as a first timer, it saves us a lot of money. We found the team were able to jump into the system, get online and get to work without any interruption at all.
Contras: The only con I can really think of is the lack of ability to integrate with some of our older systems. We had some tools we wanted to keep that we had updated only a couple of years ago. Unfortunately, due to their limitations we were unable to keep them as a part of our set up. It's unfortunate as they were expensive and supposed to last for a long time. Plus, training and implementing new tools takes a huge effort so where we didn't think we needed to we would have preferred to keep things the same. However, I think it's a tough call because in our case there was the fundamental VoIP service that needed to be switched out and then all the services that connected onto that had to work too. In some cases, Nextiva was able to integrate but in others we had to launch another solution. I don't think they were unreasonable; it was just a natural downside of large upgrade.
Publicado el 30/12/2018
Full service coms software solutions
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Comentarios: Overall the change went quite smoothly. I was very impressed with Nextiva's customer service from when we first began to talk to them, through to the support team we are using for question now we are using the software. All of the staff we have dealt with were professional, friendly and helpful. I think it's the level of service that differentiates Nextiva from other service providers with similar products. We had a few teething issues with our staff as they were learning how to use the system, but we got through all the training and have been really pleased with the features of the CRM. There are a lot of features that have had a really positive impact on our staff, and now that they are comfortable with the change and the software, their feedback has been really positive. The internal wiki in particular has really helped with increasing staff knowledge and prompting them when they are helping a customer, and the internal chat is a tool that we didn't know we needed – much easier for our staff to communicate while they are talking to customers. We used to be put customers on hold if we needed to get input from other staff members, so it's a lot better experience for our customers now. Once we went live with the new systems, Nextiva have continued to be responsive and helpful.
Puntos a favor: When we reached out to Nextiva, we weren't entirely sure what level of solutions we were after. We knew our phone system needed an upgrade as it was very old and starting to get unreliable, but we weren't convinced of the benefits of a CRM system instead of the manual customer service work flows we were using. I felt like the team at Nextiva really took the time to understand our business and help us work out what we really needed. We investigated multiple options and providers, but were really happy with the suggestions that came from Nextiva and felt that out of all of the providers we talked to, their suggestions were the best fit for us and our staff. They had the services we needed, at a price we could afford. We were initially looking at purchasing new phones, but Nextiva suggested hiring them, which was the option we ended up going with. It's cost effective, and easy to upgrade in future if required. It was good that they helped us figure out the best option for us. The CRM system is very logical and our staff have found it relatively easy to learn and use. It's standardized our processes, and has helped our support team become more efficient. There are a lot of great tools within the system which have made their jobs easier, and we're really impressed with the level of reporting we can get without having to perform complicated queries. It's also good to know that there are additional functions we can add on easily later when (or if) our business requires them.
Contras: Implementation, while reasonably straightforward, was still quite a lot of work for our business and we underestimated how much effort it would be to get our staff to adapt. We had to train them on how to use new phones (all staff), and (for our customer service team) the new CRM system. There was plenty of support from Nextiva, but our customer service staff found it a struggle to balance the training requirements for the new system against maintaining high service levels for our customers. Some of our staff were quite resistant to change as had worked in our business a long time. We used the 'super user' approach to training; Nextiva trained a few of our staff, who then supported the roll out to the rest of the team. It went well overall, but if we were to do it again, we would probably hire temps to fill the gaps while our staff trained to help with workload management. Our old process and system were mostly manual, and so it was a big learning curve for some of our staff that didn't have great computer skills.
Publicado el 30/11/2018
Nextiva - a great software partnership
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Comentarios: We've been Nextiva customers for at least 5 years. It's been a long road with them and we were one of the early adopters. A lot of what could be classed as "negative" I think in hindsight was due to the rate of growth and common young business realities. However, we stayed with Nextiva due to the service. The staff are trained well and encouraged to support clients to the best of their ability. They give the resources required to do a good job, which is really costly but so important. As they grew this part didn't change, they've been able to maintain their amazing service model for many years. As they have released new products into the market they've given us demos and previews and asked for feedback, which we are happy to provide. It's very obvious that they're trying to build the right technology and want to make sure it's addressing the core of a problem. They're obsessed and it makes their products the best on the market. This is why we are always open to trying each new product. There is always something to learn and we don't know how it could positively impact us. Once you partner with Nextiva you get the impression you're being brought into something much bigger and it's really exciting, and fun too.
Puntos a favor: The benefits of working with a company like Nextiva are really endless. First of all, they have great solutions for business communications and management tools. They are well crafted to address problems and they've been honed over many years and with many clients. The experience this organization has is baked into everything and that means the service is amazing too. They can see a problem and solve it before you're even aware. It's really amazing to see how they work. The team we work with has an intimate understand of our businesses specific needs and can proactively offer ideas and options for tools we may need in future. We're not guessing and shooting in the dark anymore. Our technology roadmap has a solid foundation and a clear future. There are some newer tools, like the NextOS platform, that will be even more amazing than some of their originals like VoIP. With the NextOS platform, they have looked at their clients and what their needs are and developed something that's truly cutting-edge. Making AI and Machine Learning available to small-medium sized businesses is something they can really be proud of and it's going to have so many positive outcomes. It's so much more than a CRM and it touches the entire business from frontline workers, to analysts and project managers, all the way up to the CEO.
Contras: This technology is quite demanding on a business. It calls for visionaries and trailblazers to envision how it could benefit, and then they must spearhead the work. Once live, the tools push for efficiencies and the transparent reporting makes it clear if there are people who are not pulling their weight. This can result in lots of organizational change. It's important to understand how to handle this sort of information and enable your organization to adapt in the best way. Otherwise, I can imagine, there could be some negative outcomes too or at least unexpected one. Essentially, those that don't like efficient and productive systems will not enjoy the way these tools change the business. It's as simple as that. They also make the whole go-live process very streamlined and simple. You're not left to work out how to launch like with some technology services. With Nextiva, they're there with you every single step of the way. They do everything in their power to make it a successful experience. We did a project with another company a year or so ago and we realized we were used to the amazing Nextiva service which it turns out is actually quite rare. Really we just need Nextiva to be providing all our software! At least that's my solution to the problem!
Publicado el 5/12/2018
Nextiva delivered for our business
Jean H.
Puntos a favor:
1. What a difference a new system can make on your business. Now, phone calls are going to the right individual in their department. Before using a VoIP service, our whole system was a mess. We had no department structure regarding calls, and they were being answered by the closest person to the main phone in their department. The quality of the service is great, too. Every call has been crystal clear, and no dropped calls.
2.) Easy to use for our company. We have several employees that range from their mid-20s to 50s. After a week of using the NextOs; they all understand how to use the phone, and the app. The app has added a new communication layer for our business. It's gave all our employees the ability to chat with each other on the app and eliminated the need to text on a personal cell phone.
3.) So far if we have any questions, we have a support representative that we can email or call with any questions. The whole concept of a VoIP phone system can be intimating, but the on-boarding process made it a lot smoother and easy for our IT department.
4.) A neat feature that we just started to use is Nextiva Analytics. It provides you with all the data that you need to analyze your calls. You can see the various data regarding your calls and do business adjustments. It's like a top overview of your call data.
5.) From our first sale's call to when we call now, everyone has been professional and polite at Nextiva. We are comfortable with their service, and their team. We
Contras: What we liked least about using Nextiva is the onboarding process took a bit longer than we expected. We had a delay porting our numbers to Nextiva. Beside this small headache, we have had smooth sailing.
Publicado el 12/10/2018
Excellent support and priced effectively
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Comentarios: Straight up, I partnered with Nextiva as I was looking for a good offering to bring to my clients who were unhappy with other local providers, most commonly Comcast's "Business Voice Edge" hosted VoIP service. I was introduced to Nextiva and have always been leary of hosted VoIP that doesn't come from the carrier you're getting Internet via. When you're on VoIP with your Internet carrier, there is usually a Quality of Service (QoS) type of system put on your connection that ensures general Internet traffic will not drown out your voice calls. This way you can blast Netflix all you want, the voice calls still go in and out first. Suffice it to say, I have yet to encounter major problems with voice quality and bandwidth issues. Support is amazing. The person that answers your call is the person that's going to resolve your issue. Right then. No callbacks. They are knowledgeable and friendly, and if they happen to not know an answer right off the bat then you get muted very briefly while they check in with someone more familiar about your specific scenario. Their onboarding process is simple, yet thorough. If your phone call flow scenario is complicated, they're going to fine tune that with you to ensure your calls are directed in the manner they need to be. They also began offering phone rentals this year, which I'll be honest more clients have asked for versus purchasing units. Rental offerings are cost effective and offer you much better warranty terms. Thanks, Nextiva!
Puntos a favor: Support is amazing! Everyone is friendly, helpful, there's no transferring around or long hold times. I have yet to have a bad support experience with Nextiva.
Contras: While it's a common practice in many telecom service offerings, once you make a purchase you are locked in for term. There's no option for turning down services if your company downsizes to save on expenses
Publicado el 5/12/2018
Cutting edge technology is here!
Sergio S.
Comentarios: We're seeing double digit growth on last year's numbers. Without sounding too over the top, this system is pretty amazing. It's definitely helping us manage our team and understand the importance of key metrics and driving positive behaviors. The dashboards are great training tools and managing a large team we have to be on top of everything or it can get out of control fast. 2019 will be a record breaking year if we keep going the way we are. It's exciting times and it's great to know we have a system that's actually helping us achieve our goals.
Puntos a favor: We were so happy when we found Nextiva. They offer a service and products that really solve our key problems. We struggle with keeping our team on task and motivated, it's a communication thing. We need to be able to put the goals and tasks up and track everyone towards the company targets. It's hard with a large team and lots of different personalities and levels of experience. With our new Analytics platform, we can share how things are tracking and it's keeping the team really focused and on task. We love it and the results are pretty amazing too.
Contras: We had to do a lot of work to determine which were the correct metrics to drive the right behaviors. We were warned it's easy to just say one thing is "the goal" but then people don't always behave well. You have to achieve the goal the right way too, or you could hurt the brand and the business long term. With our business being second hand car sales, we already have a challenging reputation. We got there in the end but it took some time to work out how to frame the numbers to get the team working together.
Publicado el 16/5/2019
Amazing customer service
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Comentarios: Really positive. Very happy with how the project was managed and how the tools are working for us now that we're live. The team has adopted the new platform pretty easily and in the day to day we have a much more efficient and seamless customer experience and communications process. Our team are happy with it and it's taking away some of the issues we had in the past with multiple systems and systems not integrating. Duplicate efforts have been removed and managers now have a view of all the activities their team are completing making issue resolution and work load management much easier. It's more transparent in terms of being able to see how each customer service rep is working and if there's an issue we can see it, address and resolve it quickly.
Puntos a favor: So impressed with the way that the Nextiva team handled our launch. They really were with us every step of the way and made sure we had the resources and were able to make it a success. They walk the talk and it shows in the quality and design of the tools, as well as with the people and how they treat their customers. With tech vendors there are a lot of arrogant people that talk down to their clients, I've always been really put off by those people but thought it was just part of the industry. The Nextiva staff were nothing like what I expected and partnered well with us. Our concerns were always listened to and quickly addressed. If we had questions, we always got answers pretty quickly too. They respected our business and that we knew what we needed. I believe that's why it was such a successful launch too.
Contras: None. Nextiva have a reliable and cost-friendly service and they meet our particular communications needs.
Publicado el 23/4/2019
Huge sales gains
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Comentarios: The team is really happy with the new VoIP service. It's fast, works for our needs and is cost effective too. We are saving on our previous system costs and we have a far superior system so I couldn't be happier. I also think it's worth noting the service from the Nextiva team. Every step of the way the rep and his team were available, knowledgeable and quick to sort any issues. It was a huge relief to know they had our business handled and everything launched smoothly and without drama. It's nice when these things go well and we have Nextiva to thank for that. My only negative comment is the chat feature was missed off in our original requirements and we're only just getting that now. That's super important for our customer support team and we need to have that running ASAP. That was an oversight on both our parts and wasn't able to be quickly added without delaying the VoIP launch so we did have to change our plans there once we realized that wasn't originally included.
Puntos a favor: The VoIP service from Nextiva has helped our sales team so much by enabling them to be better connected to the business, each other and their clients. The app that they use has a number of tools and features that streamline the day to day tasks of a sales person in our organization. From the call forwarding, scheduling side of things through to the voicemail to email features. It's a big improvement from our old service and I believe it's saving us money too. Another benefit for our team at head office is the conferencing capabilities. The new conference tool is far and away more stable, the line is clear, the images are crisp, our clients comment on the improvement… there is nothing worse than conference services that fail you mid conversation!
Contras: It took a while to get us set up. We had a complex implementation and needed lots of support from the Nextiva team to get the system configured to meet our needs. It's always tough when things take longer than expected but overall I think they handled our business well and we have the system we want and need so it was worth taking the time to get it right.
Publicado el 2/4/2019
A win-win for staff and customers!
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Comentarios: The product offering is really compelling as it's got the capabilities for enterprise level businesses without the cost and complexity of implementation. The service and support is also excellent and Nextiva are clearly invested in ensuring the success of their customers. Overall we've been very impressed with the work to date and the results too. It's also a huge peace of mind thing for the board of directors as we have had to change a lot of systems over the last 5 years and that was a hugely time and money intensive effort. With Nextiva, it seems we've finally got what we need for both todays needs and the future needs we expect in the coming years. I would highly recommend Nextiva to other medium sized businesses who are looking for an all in one coms solution.
Puntos a favor: The Nextiva NextOS platform is helping our staff do their jobs better, and in less time. Within our Data team the reporting processes that use to take up 2-3 days of the week are now a couple of hour's work. On the sales team side of things, the team are converting sales at a higher than average rate. On the customer side, the wait times are down and customer sentiment is improving. This is all in one single system. It's pretty incredible.
Contras: I don't know if I'm aware of any downsides of this platform. I guess if you didn't want to know all the ins and outs of your business, then you wouldn't want to have the transparency and information that this platform generates. Also, it's a big job determining how to implement if you're transitioning off other systems onto this one. You do have to invest in it to ensure you make the most of the capabilities. In our case we believe it to be a solid decision to set us up for the future.
Publicado el 6/2/2019
Fully integrated software, easy to learn
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Comentarios: Make sure you take the time at the start to ensure that both you and Nextiva are on the same page and understand the requirements. You won't regret doing the extra work upfront, and it will make your job a lot easier at the other end. Otherwise, it's a great system and we're very happy with how it's performing for us and how the team seems to be adopting it.
Puntos a favor: The best part about the Nextiva software suite, is that is really does have a solution for everything, and they all work together. Our staff really appreciate using one system, that has replaced 3-4 old systems that we were using. It's a lot easier now to onboard someone, and from a management perspective, we get a lot higher quality of data and reporting out of the Nextiva system, compared to our old systems. We found it easy to train our teams and ramp them up, a lot of it is quite user intuitive, and Nextiva obviously have a lot of experience in rolling out to medium size organizations. We followed their guidelines, and our teams were comfortable reasonably quickly.
Contras: Because Nextiva was replacing multiple systems, there was a fair amount of due diligence to be done to ensure there were no gaps in terms of how we use the system, and then again in terms of making sure the customer transition was smooth. We also had to update a lot of our Standard Operating Procedures to ensure everything was documented correctly and that we would be able to easily onboard new staff. In saying that, we found Nextiva really supportive and they offered a lot of helpful advice throughout this process.
Publicado el 17/10/2019
Mobile app is super easy to use
Sarah G.
Comentarios: The quality of service is unmatched. The app is super easy to use, and keeps me organized. The service is great, I have never had difficulty with my calls. The customer service is excellent, staff is patient, friendly, and eager to help. Overall, Nextiva has helped me be more efficient in my business and I know it has helped my colleagues within our company as well.
Puntos a favor: Mobile app is easy to navigate, never gives me any trouble.
Contras: That I didn't switch over sooner, it would have saved me a lot more business.
Publicado el 6/5/2019
NextOS has been a very straightforward system to learn, but has a lot of great features
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Comentarios: We have been impressed with the functionality, and even though we have had the software in place for a few months, we are still realizing how powerful it will be for us to get a clear idea of what our customers need so we can adapt accordingly. The reporting functionality has also really changed our business as our high performers are now getting recognized accordingly – we have always said we are a high performance culture, but we have never been able to see who is performing well as clearly as we now. I would definitely recommend NextOS to any business.
Puntos a favor: NextOS has meant we are using one system for all of our customer touch points. We are able to track every customer's interaction with us, and we can now work out how those customer interactions change over time and get a deeper interaction of how they are feeling. Our support team are more productive, and the team leaders are getting a lot of use out of the reporting. Prior to our switch to NextOS, they couldn't run their own reports as it was too time consuming as involved multiple systems to determine how many cases each team member was involved in. The CRM captures all the information we require of it, and we are starting to use the survey tool as we learn more about the customer experience and work out at what points it would be good to get more understanding of what is happening for them. We can also use the data we are now getting to be proactive and escalate accordingly, so that high value customers that are not happy can automatically be diverted to deal with a manager which helps them more valued.
Contras: It was a really big change for our staff to get used to; we dealt with this by rolling it out in tranches to different areas of the business, and we had some of our team members trained as 'super users' so that they could be on the ground experts for others which worked well.
Publicado el 18/4/2019
A lot of features packed in a single platform - unbeatable
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Comentarios: We have been very impressed with how much Nextiva thought of when they were creating NextOS, and are looking forward to seeing what other features are rolled out in the future that we may find useful.
Puntos a favor: Nextiva have really delivered a total single platform communication system – NextOS is a great product, that delivers on all fronts. We were running multiple systems and everyone needed two monitors and lots of tabs open in order to follow all our processes and capture the same information across multiple systems. We had tried to make it more efficient and streamline as much as possible, but when you are using multiple tools there's only so much you can do. We always thought that was just the way it had to be, but once we found NextOS we realized we could simplify the entire business by moving to a single platform for all our business communications. Having everything on one platform has increased our data quality and the quality of the reporting, while also reducing the time taken to create those reports. It gives us a lot better view of our customers, what they are wanting, and the sentiment analysis is really beneficial. It's saved all of our staff a lot of time, and new starters to our business always comment that it's so much easier having one system that does everything compared to their other workplaces. We were impressed with Nextiva's approach to training and followed their recommendations and we were pleased with how that went. It was a big change for our business but their high level of support really helped smooth out the process.
Contras: It's a big change for staff when you are implementing a new system that they will be using for 95% of their work day. It replaced a lot of other systems, so the business change was significant.
Publicado el 26/4/2019
Our Contact Center is now using Nextiva and it's going really well
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Comentarios: Very happy with how it's going a few months in. The work in getting our business ready for the change was very worthwhile and our contact center is more efficient than it has been before. The staff are happy with the change, and management are really pleased with the level of reporting that we can get out of it, both in terms of our how our staff are going, but also with regards to our customer experience.
Puntos a favor: All aspects of our contact center (phone calls, emails, and customer chats) are managed now on the one system which is really good. Everything is tracked together, and we have been able to eliminate the standalone databases we were maintaining to track everything which has freed up an FTE for us (previously this was a full time job). Our staff find it a lot simpler and as a result their morale has improved. Staff used to not like dealing with customer chat, as they (rightly or wrongly) felt like it wasn't given the same level of recognition as other methods of communications with customer, so staff that were asked to deal with that would usually get grumpy. Because our reporting is a lot better now, and the complexity of the interaction is tracked properly, we don't have that problem anymore. We are looking to expand our contact center so that we have two in multiple locations to expand our availability hours across multiple time zones, and we now feel like this is a viable option.
Contras: Lots of work went into the transition to ensure we had captured the correct business requirements and training requirements – Nextiva were really supportive throughout this process and I can't fault their service at all, but it was still extra work that we had to absorb leading up to the transition.
Publicado el 24/4/2019
A customer friendly CRM tool that packs a lot of punch!
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Comentarios: In general, we needed something that was more sophisticated than our old system and NextOS has really fit the gap we had. The smart features and design make it pleasant to work in and it's always great when we can keep both our people and our customers happy at the same time. I believe there are also a number of efficiencies gained by having the one system instead of 3-5 different ones that created a disjointed process for us. Saving time is important to us as we only have a small team and lots of customers to look after. Anything that reduces our effort is a godsend in my opinion.
Puntos a favor: The NextOS system has changed the way we work with our customers. There has been a big improvement in the way we work with them and there is a noticeable difference. The process from sales all the way through to fulfillment and all of the customer service points in between have been "smoothed" over as we have this new single view of the customer. Anyone that comes into contact with the customer is able to help them and has a clear idea of where they are at in our process and how to move them forward, or resolve whatever their problem is. Our team are loving the new system and it was relatively simple for them to get trained and up and running on it.
Contras: It's probably too soon to say. We have only been live for a couple of months. At this stage I think the major con would be the cost. It's not a cheap system.
Publicado el 22/6/2019
Outgoing Call Center with Integration to CRM
James H.
Comentarios: Outstanding. Friendly, knowledgeable, and evolving. I highly recommend Nextiva to any Call Center looking to switch away from their old phone company or less equipped VOIP provider.
Puntos a favor: Nextiva is a dynamic and energetic communications company that captured our attention a few years when we were looking to automate our outbound appointment setting operations. The integration they had in place with our Lead Management System vendor was a big advantage but they also offered everything else we would need and then some. To specify what we like most about the Nextiva software and app is the - well, everything really. The whole platform is pretty impressive and their enterprise support is phenomenal.
Contras: There are a few things the common user might assume to work a certain way but don't because of one nuance or another, but anytime this arose (not often) Nextivas support team would clear up the matter and explain why it didnt do what was expected. Not a glitch but rather a user assumption error.
Publicado el 19/4/2018
Nextiva sold us phones and supplies a quality service with customer support that is always available
Patrick L.
Puntos a favor: VOIP phone system was the best idea we had for phones. Nextiva has made it easy to remain a long term customer. Our office is phone dependent and if a client cannot reach us they let us hear about it. Nextiva has handled problem we have experienced with the urgency that I would expect from a professional service company. Most questions are answered before we get off the phone. The recommendations for phones was spot on. The service is reliable and the quality of sound it clear. My client never ask about the kind of phone we are using. They can't tell the difference. The billing is always correct and predictable. Never had a billing problem.
Contras: The app is a bit uncomfortable to use. In order to answer the phone I have to press a couple of keys and often the phone rings 3 -5 times before I answer. I prefer our calls answered in 2-3 rings. Now this is only a problem when out of the office and the phones are forwarded.
Publicado el 3/2/2017
Terrific Service
Alvarado R.
Comentarios: Extremely helpful support from Nextiva. I have to say it is one of the only companies I have worked with where calling the helpline isn't a painful experience. Every time I have called in I have reached someone within 5 minutes. The same goes for emailing in any questions. The response time is almost immediate. It has been 10/10 experience each time and the reps I have worked with have been some of the nicest customer support people I have ever spoken with. Their knowledge of the software and hardware, inside and out is very comforting and each time it strengthens my confidence in Nextiva as our provider. The overall service is very user friendly and very easy to manage. The features are as they say, brilliantly simple and really generate a big impact for our company. Especially, the auto attendant and call forwarding features which are excellent. Nextiva always seem to be making improvements to their service and coming out with new stuff each year, so we are very much looking forward to what is in store in the future. Keep up the great service Nextiva.
Puntos a favor: Hands down it has to be the customer service and the features. The customer service is outstanding and they have a team of technicians that understand the ins and outs of the products as well really care about your own personal success. Have always had a pleasant experience when working with the support guys. The features are very simple to use and are extremely useful. The combo of these two has really provided us a great overall experience.
Contras: The only con was a small issue with our set up process. There was a miscommunication between the Nextiva sales rep and the support technician which caused a delay in our phone set up. However, once the issue was identified it was resolved relatively quickly.
Publicado el 8/5/2019
The chat function has bought us in line with our competitors
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Comentarios: Implementation was smooth, and we are happy with how it's been going for the last few months. Our customers are responding well, and we've seen an increase conversation rate on our online store which is what we were hoping. We've also had more positive feedback from our customers that were not having a great experience (returns and exchanges) due to the fact we can now reach out to them when they are on our returns page to give them the information they need. It's really about making sure they have a great experience so they shop with us again!
Puntos a favor: All our competitors are using live chat and we were hesitant to bring it in. We implemented Nextiva's chat and we are very impressed. There are some additions that are part of this software that we didn't find elsewhere which is why we went with Nextiva. The shortcuts have helped save us time and standardize the experience of our customers. We have added proactive chat on pages we saw customers were spending a lot of time; this has had a great response from our customers and we are really helping them have a positive experience.
Contras: This piece of software has been really good for our business, so I can't think of any cons.
Publicado el 12/7/2018
Nextiva has amazing customer service and offers the best value for the service
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Comentarios: Nextiva is a great value and they offer tremendous customer support.
Puntos a favor: Nextiva's customer service is extraordinary. It is the best thing about the company. When you have a question, need to add/drop services, need to change billing info -- anything --- they are immediately responsive and after years of doing business with Nextiva I think I can safely say that their employees are crazy happy - from tech support to accounting to customer service! I have used several VoIP providers, for onshore and offshore dialing, and Nextiva has the most consistent high quality of calls at the best dollar value. Combined with their service, there is no other company that equals them!
Contras: Nextiva could use an update on their call center user interface. It is outdated but that does not diminish the great features and usability.
Publicado el 29/5/2019
The core of our call center
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Comentarios: As one of the team who was heavily involved in the project from beginning to end, I had a complete view of Nextiva's product and service. They did a very professional job and although the team who supported us were really young guys they knew what they were doing. They were extremely responsive which I think is hugely important and they were tuned into all the details. With these projects it's easy to get killed with all the minutia but they were great at documenting and had a very rigorous process that ensured requirements were clearly defined and that in the end we got what we asked for. They made it easy to trust that they had the implementation under control. It also went pretty quickly too and without any backtracking or major problems.
Puntos a favor: Nextiva has become the core of our communications center. Previously we were working with a number of different systems and now have been able to transition to the one. It's saving us money, and our team is saving time on tasks too. There are many benefits to these tools.
Contras: I don't think I can think of any "cons" to this system. It's a vast improvement on what we had before.
Publicado el 2/5/2019
Good tools to help support business growth
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Comentarios: Easy to use. Definite (visible) benefits to my business. Not costing me lots of money.
Puntos a favor: Nextiva have made some really good tools to help business salability – we are using their VoIP system and the Nextiva app, as well as their cloud system. Both of these have been really good as we are growing; it's easy to add more users and remove users as we ramp up and down in busy periods. The cloud file system is also great – it means that we can all access files and work on them regardless of where we are in the country. As a small team that are often traveling, it's been really helpful as stopped us accidentally working off wrong versions and relying on versions sent via email. A very simple and well-priced solution to a problem that was, at times, very frustrating.
Contras: Both of these products are fairly simple and easy to learn, so I haven't had any negative experiences in switching. I'm pleased with how it's going.


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Overview · Pictures · Business Hours · Map · Products
Jl Karanganyar 30, Semarang , Jawa Tengah, 50135, Indonesia
Phone: 0.24-.354.5104
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What is Motocross?
It is probably the most colourful and spectacular of all Motorcycle racing. Formally known as scrambling where men, boys and girls take finely tuned machines to the tops of hills or the deepest of valleys and race against each other on pre-determined tracks to see who can; jump the highest; or the furthest; or indeed go the fastest to reach the chequered flag first.
It is a family sport and indeed there are many third generation Crosser's now starting as early as 6. Both boys and girls travel over the country most weekends to participate in the sport, or watch their Dad racing.
There are numerous clubs both for Adult and Schoolpersons spread throughout the Country that are eager to help and support new riders start racing. Join a club, get a Competition Licence and start racing. The youngest age limit is 6 years but no upper one. As long as you are able to pass a medical you will get a Licence to race.
Bikes can be purchased either privately as rider's upgrade, or from many dealers around the country like Mickey Oates Motorcycles in Glasgow who have kindly loaned us this display Bike.
Travel to the countryside, get your bike scrutineered, your helmet checked, strap on your boots, body armour and the rest of your protective gear and join another twenty-odd like minded people on the start gates and charge around the side of a hill for twenty-odd minutes in spectacular fashion blowing away the cobwebs.
Motocross – How Do I Get Started?
- Join a club that is close to you (and you can be involved in the social side) or one which organises Motocross.
- Decide on the class you intend to compete in and are eligible for and the machine you intend to use.
- Purchase your machine, riding suit, helmet, boots etc.
- Prepare your machine.
- Apply for a Competition Licence. (this must to be through your Club)
- Contact Organising Clubs for entry forms, complete them correctly and return them to the event secretary.
- Follow any final instructions sent to you, be on time and enjoy your Motocross.
What age do I need to be to start?
Schoolpersons: Age 6 -17
Auto 50cc
Junior 65cc
85cc Small Wheels
85cc Big Wheels
Adults: Age 15 and over
Scottish Clubman
Scottish Veterans
Regulations & Marking Guides
|Motocross Regulations 2013_ V 2.0


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Event detail
Miscellaneous | November 30 | 7 p.m. | A1 Anna Head Alumnae Hall (2537 Haste St.)
Office of the External Affairs Vice President
VenezuelACT is a two part event that will take place on November 30th from 7-9pm in Anna Head A1!
The first part of the event (7-8pm) will consist of a panel made up of a variety of academics from different backgrounds discussing the current crisis in Venezuela.
The second part of the event will be focused on the stories of Venezuelans born in Venezuela in the United States. It will celebrate Venezuelan culture and give personal accounts of the crisis.
All Audiences
All Audiences
firstname.lastname@example.com, 949-266-7984


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I've shared pictures of my kiddos enjoying sensory bins before - 53 times it seems! It's something that I obviously love, to have written about it and provided these experiences so many times. This week I had the pleasure of watching kiddos explore holiday sensory bins at our local library story time. They were fascinated! Here are four awesome sensory experiences - maybe your children would enjoy them too!
Tinsel, magnet wands, and jingle bells. So simple, and yet...
"Magic Snow" comes as a powder, but when you add water it swells up and feels like cool wet snow. Here's one link to it - I don't use affiliate links, I'm just sharing this to help you find it if your child would enjoy it! My older son had some many years ago, and LOVED it. The library hid finger puppets in it for the children to find, but I saw just as many children scooping up hand fulls and arm fulls.
Pine cones and wood shavings. These have the added benefit of smelling lovely! These are two very different textures, contrasting nicely. There were also magnifying glasses in here, which the children used as scoops.
The final bin was of fake decorative snow, little bits of shiny plastic, intended as a holiday decoration. I watched one child in particular pick up hand fulls, then stand up and slowly release it back into the bin, so it really looked like a blizzard coming from her hands. The fine motor workout as she rubbed her fingers to drop the pieces was impressive, but to her it was obviously just pure joyful play.
Yes, it got messy - we had 78 children attend story time this week! Before putting out the sensory bins we laid down large table cloths, and that did help with clean up. If the mess worries you, there are many other mediums for sensory bins that clean up quickly: pompoms, nuts in the shell, acorns, popsicle sticks, etc. You can also take sensory play outside, so there's not a mess in the house. Two of my favorite outside sensory bin fillers are bird seed and seed corn - any that is dropped becomes bird and squirrel food, and we often have the opportunity to observe them up close as they clean up our messes!
Now, inspired by these fun bins put together by the library staff for our lucky kiddos, I'm thinking about what sensory bins we could make for other holidays. Dreidels and candles, blue and silver tinsel strips for Hanukkah? Dried corn or beans with red, green and black candles, a unity cup, and small gift boxes for Kwanzaa? The possibilities are endless!
I love teaching and learning with young children, this is where I share my ideas.
Welcome to Paula's Preschool and Kindergarten! My class blog is the place I share information about some of the fun learning activities we are doing at school. I hope to provide parents with insight into what we are doing, and why, and to share ideas with other early childhood educators. Please don't use the photos or text of this blog without permission, but please do use any ideas you find useful. Thank you for stopping by!
Sunday, December 6, 2015
Holiday sensory bins
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Creanord's Service Assurance tools not only enable visibility, they also help you go beyond customer expectations with new high-value services and ensure there are no blind spots in your cloud.
Cloud Production | Cloud Access | Cloud Edge | DCI Assurance
Creanord provides monitoring with hardware-based CreaNODE probes as well as NFV vProbes for virtualized environments. Applications for monitoring include:
End-to-end Full Cloud Monitoring:
from virtualization platform (shared or private) to end customer site
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The Creanord solution gives you control over both physical and virtual domains. The tools provided include testing connections prior to taking into use, Service Activation Testing (Y.1564 for L2 and L3, RFC 6349 for TrueTCP). Continuous monitoring with undoubted accuracy gives the most accurate visibility possible. Reporting and management is done with Creanord EchoVault, providing flexible Carrier-Grade performance and SLA reporting capabilities as well as off-the-shelf integration and automation capabilities with modern SDN-style interfaces.
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Comic: The Messenger
Story and Illustration by Beng Poh Neo, Singapore
This comic is a modern adaptation of the Bible story Jonah.
In the book of Jonah, we can learn many lessons. But the thread that connects them all together is the mercy of God. We see it in His pursuit and restoration of Jonah, His sparing of the sailors and His miraculous salvation of Nineveh. Jonah wrote his story with frankness and honesty, he reminds us that love is always better than hate. We encourage you to read this book in the Bible if you have not already done so.
Check out also:
The Failure of Success—The Story of Jonah
(Click on link)


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Kolkata Group, an Indian socio-economic think tank, has suggested that a single payer national health insurance should be an essential component of healthcare financing in India.
A three-day workshop of the Group, chaired by Nobel laureate Amartya Sen and attended by 50 participants from different walks of life, deliberated on the state of health services in India.
Sen said though economic reforms has loosened the bureaucratic "red tape" to an extent, its extension to health care system in the form of opening private investment had not resulted in the desired results.
"Intervention of private investments in health care system undermined the objective and distorted the end result," Sen added.
He said an active engagement by the Government, particularly in the basic health care, could not be ignored. Right from Japan to Bangladesh, the Governments played the key role in health care delivery, he pointed out.Inadequate allocation
"Current financial allocations are massively inadequate. In addition, the recently introduced public subsidization of expensive hospital care (private or public), without guidance from primary care doctors, could be both wasteful and injurious to the health of patients subjected to such procedures without assessing the exact medical need," a statement issued at the end of the event said.
The group felt that the Rashtriya Swasthya Bima Yojana should be incorporated within an integrated healthcare system.


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Now showing items 1-2 of 2
Binary-phased nanoparticles for enhanced thermoelectric properties
Binary-phased PbTe-PtTe2 nanoparticles are synthesized by co-precipitation in a chemical process. These nanoparticles show much enhanced power factors as compared to that of pure PbTe nanoparticles, which may give impact ...
Fabrication of core−shell structure of M@C (M=Se, Au, Ag2Se) and transformation to yolk−shell structure by electron beam irradiation or vacuum annealing
Selenium @ carbon core−shell spheres have been synthesized via a simple one-step hydrothermal carbonization process using sucrose and sodium selenite as precursors. Metal selenide or noble metal, e.g. Ag2Se or Au, can be ...


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Why am I receiving the ORA-12535 error when using a remote database?
An Oracle user asks why they are receiving the error ORA-12535: TNS: operation timed out when using a remote database.
I am able to TNSPING and connect using SQL*Plus to both of these databases. I have created a private DBlink in...
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my local DB pointing to the remote DB. However, when I try to refer any object in the remote DB using this DBlink, I get the "ORA-12535: TNS:operation timed out " error. Since I am able to TNSPING and connect to the DBs, the .ora files are correct.
I have referred to all of the articles I could find on the Internet but these did not help in solving the issues. Can you please let me know what I may have missed out?
I have created the DBlink using the following -
CREATE DATABASE LINK TESTDB.US.ORACLE.COM CONNECT TO scott IDENTIFIED
BY tiger USING '(DESCRIPTION =(ADDRESS_LIST = (ADDRESS = (COMMUNITY =
us.oracle.com)(PROTOCOL = TCP)(HOST =ora10g)(PORT =
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Check out the Jerry Lee Lewis Ranch in Nesbitt, MS. Here is the link for more info. https://thelewisranch.com/
Please check our face book page, "Friends of Delta Music Museum" also for last minute updates. Call 318 757 4297 to confirm event and ticket price during hours of operation. Other featured attractions in our area include the Lewis Terrell House which Jerry Lee Lewis' sister, Frankie Jean, operated for a number of years. It is full of wonderful memorabilia. Call 318 757 2081 to schedule a tour. The Lewis Terrell house is open Monday thru Saturday from 11 a.m. until 6 p.m. Another attraction is Frogmore Plantation which is only a few miles from our museum. Their website is www.frogmoreplantation.com
The Delta Music Museum is operated by Secretary of State Kyle Ardoin


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a detailed design
Whatever you have in mind, it all begins with a solid garden design. That's the foundation for every successful landscaping project. Even if your garden is wildly overgrown, on a slope, or needs a complete rebuild. There's not much we can't achieve with some imagination, careful planning and good old-fashioned graft. Every picture you see on this site is a dedicated design for each individual client.
we understand you
Even if you are unsure of what you want, our expertise lies in understanding our clients. By discussing ideas and working collaboratively with you, we make certain we understand how you use your garden and your individual taste. This ensures we create a stylish design which utilises all space available to its full potential.
putting your vision into action
Every garden design we create is unique and reflects your ideas, aspirations and style. We begin by discussing your vision, examining the space and investigating its potential. We will advise on what is possible and what is practical. We'll create a number of digital garden designs and sketches using industry standard software to bring your project ideas to life. Our Vectorworks software allows us to show you your new garden in 3D. These conceptual drawings of your space mean you can visualise the finished project before we begin landscaping.
From new gardens to re-designing existing borders, we can offer you professional and friendly advice.


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Budd, Leslie and Hirmis, Amer K.
|DOI (Digital Object Identifier) Link:
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|Look up in Google Scholar
The concept of territorial competitiveness has gained ground in academic, policy and practitioner circles. In particular, urban competitiveness has generated a large literature. However, there is a danger that competitiveness at a territorial level becomes a conceptual chimera. The essential problem is that territorially based actors and agencies seek to position and maintain the utility of their regions and subregions by reference to a set of measures and indicators that are conceptually suspect and often empirically weak. The degree to which regions compete depends on a manifold set of factors. The paper proposes a conceptual framework for regional competitiveness based on combining the competitive advantage of firms and the comparative advantage of a regional economy. The conceptual transmission mechanism to regional competitiveness combines Liebenstein's theory of 'X-inefficiency' and agglomeration economies. The paper begins with a review of competitiveness and its literature. It then investigates the regional balance of payment constraint in the absence of a real regional exchange rate. In conclusion, it asks whether the conceptual approach was appropriate for a study of benchmarking indicators for the London region in comparison with other metropolises.
|Item Type:
|Journal Item
|Copyright Holders:
|2004 Regional Studies Association
|competitiveness; competitive and comparative advantage; X-inefficiency; agglomeration economies; regional competitiveness
|Academic Unit/School:
|Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
|Research Group:
|Innovation, Knowledge & Development research centre (IKD)
|Item ID:
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|Users 12 not found.
|Date Deposited:
|22 Jun 2006
|Last Modified:
|07 Dec 2018 08:50
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The "Holy Family Educational Center" is a K-12 school in Playa Prieta (Ecuador), directed by the Servant Sisters of the Home of the Mother. The Sisters assumed the administration of the school and began to give classes in 2006, cultivating the human and spiritual formation of the students. Thanks to the donations that MGHM (Missionary Groups of the Home of the Mother) has received for this project, and thanks to the presence of the Sisters, from 2006 to 2016, the level and quality of education has greatly improved.
In a terrible earthquake on April 16, 2016, the main building of the school collapsed, and the Sisters and postulants were trapped inside. One Sister and five postulants lost their lives. The main building was reduced to rubble, and the rest of the buildings were in such dangerous conditions that they were demolished. Now we are working quickly to rebuild the school as soon as possible.
Project completed!
News and improvements in Holy Family Educational Center.
"To create for the school community a special atmosphere animated by the Gospel spirit of freedom and charity..."
A brief history of our school.
Scholarships for children from needy families.
Our alumni need your support!


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New 2020 GMC Sierra 2500HD Crew Cab Standard Box 4-Wheel Drive Denali VIN 1GT49REY4LF175735 Stock Number 20G08362
Finance for $1,127/mo at 4.39% APR for 72 months with $7,911 down payment. Payment expires on 12/31/19.
Estimated Finance payment based upon 4.39% APR for 72 months, with a down payment of $7,911. Excludes title, taxes, registration, and license fees. Some customers will not qualify. See your authorized dealer for complete details on this and other offers. Residency restrictions may apply.
Lease for $920/month for 36 months with $7,911 due at signing including $0 Security Deposit and 12,000 miles per year. Payment expires on 12/31/19.
Estimated Lease payment based on 36 months and $7,911 due at lease signing. Cash due at signing includes $6,991 capitalization cost reduction, which includes $650 acquisition fee, plus a required security deposit of $0, and first month's lease payment of $920. Excludes title, taxes, registration, and license fees. Total monthly payments equal $40,099. Mileage charge of $0.25 per mile over 12,000 miles. Not all consumers will qualify. Residency restrictions may apply.


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This past summer, I took a trip of a lifetime with several friends from college. It was one of those last minute decisions that ended up being one of the BEST decisions of my life. We traveled all over Greece and Spain throughout the month of August. In Spain the people, the food, the culture, […]Read more
Two Worlds Colliding: EDM & Disney
DCONSTRUCTED: Set for Release on April 22, 2014 Whaaaaat? My two worlds colliding! According to a recent press release distributed by Disney Music, a comprehensive compilation of classic and current music from the longstanding Disney catalog will be remixed by today's hottest DJs/producers from across the globe including Armin, Mat Zo, Avicii, Kaskade and more! The […]Read more
Vote Your Favorite EDM Sing-Along of Fest Season Now!
Billboard.com is having a poll for the best festival anthem right now. Think back to "Celebration" or "Don't You Worry Child." What classifies the best festival anthem, you ask? Well according to Billboard, "festival anthems are the tunes you scream at the top of your lungs with 10,000 of your closest friends…" mmmk I get […]Read more
Off to see Avicii
In about 30 minutes, I'm headed to start off my Saturday night with a group of 20 + people who I know nothing about. I haven't seen or talked to a single one of them EVER. Well, other than the friend who invited me along on this adventure. However, I can tell you that we're […]Read more
Avicii Brings Back Pong, Space Invaders & More in "My Feelings For You"
Tim Bergling, better known by his stage name Avicii, had huge success with his song "My Feelings For You" in 2010. This video is a lot of fun and it brings back some old school memories of video games I use to play as a kid. Play Avicii's video and see how many games you […]Read more