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Understanding "Managed Services" from multiple perspectives
Understanding "Managed Services" from multiple perspectives
More and more organizations are realizing that while "IT" forms the backbone, they should focus on their strong area – namely the business and leave IT in the hands of the IT service providers. This approach of "IT Services" trend is enabling organizations to focus on "CTB" (Change-the-business) rather than "RTB" (Run-the-business).
The change can be "felt" at all levels – for example, earlier when doing product evaluations / comparisons, I gave elaborate comparisons (read graphs and pictures!) and opinion influencing the decision but left the final decision to the Customer. Now the customer expects and more importantly accepts that the consultant would make the decision and give the next steps to be taken – either product shortlist or a product PoC or a selected product implementation to go ahead and use the underlying data only to justify the recommendation.
The concept of "Managed Services" has been making steady progress for the past 4 to 5 years driven by the "IT as a commodity" trend. Economic factors, pressure on CxOs to show cost reduction, improving technology trends, long relationships with service providers (who essentially have been managing IT, though with less control and ownership) are some of the factors that pushed "Managed Services" to the forefront. Frameworks like ITIL, CMMI-SVC and standards like ISO 20000 serve as a means to ensure Service delivery capability. Continued »
Exploiting SAP DMS as Enterprise Document Management System
Storing all the key business documents in one place is the key purpose of having an Enterprise DMS (Document Management System). Single Source provides benefits of easy retrieval, increased visibility, one set of rules for managing documents, better control of documents. While Storing documents, store suitable attributes also to fulfill search requirements.
SAP provides an enterprise document management system, SAP DMS that can be used to manage documents for the entire enterprise business. SAP DMS (Document Management System) is a cross application component of SAP ECC that provides robust document, content and digital asset management capabilities. DMS is powered by SAP NetWeaver.
If you have invested in SAP DMS, then there are sufficient reasons for using SAP DMS as the Enterprise DMS: Continued »
Basic Overview of SAP Business Workflow
SAP Business Workflow
SAP Business Workflow can be used to define simple release or approval procedures, or more complex business processes such as creating a material master and the associated coordination of the departments involved. Workflow is used for automation of business processes in turn reducing manual work and enabling monitoring capability.
SAP Business Workflow is particularly suitable for:
- situations in which work processes have to be run through repeatedly, or
- Situations in which the business process requires the involvement of a large number of agents in a specific sequence.
- Situations involving responding to errors and exceptions in other, existing business processes.
The workflow mainly involves:
- Events – Events are created to report status changes for an application object and to allow a reaction to the changes (e.g., Material XYZ created). These events can be used as triggering events for your workflows.
- Tasks – A task contains a task description and the connection to the application logic via the method for a business object (e.g., Create Purchase Order). To use a task productively, you must assign the tasks to its possible agents. For differentiated control, the SAP task and customer-specific task can be used.
- Object – Workflow routes the document among different persons who perform certain activities and the goal of the workflow can be put inside an object type. An object can be considered as a structure with certain data and some logic (e.g., FORMABSENC is an object in SAP that can be used for the notification of leave).
- Business Workplace & Work Item – Business Workplace is a work area that an SAP user can use to carry out business Processes. For example, the inbox can be the workplace in which the manager receives the request. The request that the manager receives in this inbox is called a WORK ITEM. The manager can open it, check the details and approve the same.
- Agent – An Agent is a person who executes a work item (e.g., the manager who approves the request).
In essence, workflow can be summarized as:
- Workflow engine automates business processes.
- Workflow can be triggered by an event.
- Workflow definition consists of a sequence of steps.
- Each step can be an activity (or a task). Task in turn refers to a method to implement a specific logic. Steps can also refer to user decision, and other programmatic controls.
- Runtime representation of the step is called a work item. This work item sits in the inbox (business workplace) of the responsible agent assigned to the step.
- Agent determination can also make use of Rule.
A simple and excellent document titled "SAP Workflow in Plain English" is available at http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40a1a7ab-dcd5-2c10-63aa-9bc68b42e1f9?QuickLink=index&overridelayout=true.
SAP provides several workflows that map predefined business processes (e.g., Release a purchase requisition). SAP workflow automates the business processes (e.g., "leave application approval", "place purchase order") and can be used as cross application tool across various modules of SAP. The SAP workflows can also be used as templates for new workflow developments.
Effective use of SAP Workflow enables the incorporation of your enterprise specific business processes (approval hierarchies, business rules) along with the world-wide established best practices which the ERP tries to bring in place.
SAP NetWeaver PI as Enterprise Service Bus (ESB)
SAP NetWeaver PI as Enterprise Service Bus (ESB)
SAP NetWeaver Process Integration (SAP NetWeaver PI) provides SOA foundation capabilities for SAP customers. SAP PI is an integration platform that provides seamless integration between SAP and non-SAP applications inside and outside the corporate boundary.
SOA enabling standards (WS standards) are implemented in SAP PI 7.1 making it the core technology enabler of SAP Enterprise SOA. The essence can be summed up by what a customer has said – "SAP NetWeaver PI 7.1 is now a true ESB". Continued »
Highlights of SAP ERP – useful for building the Business Case
Why SAP?
After a long debate on SAP vs Oracle, SAP was chosen as the ERP for a Microsoft-centric organization. The following are the points used to build the business case for SAP:
SAP has depth of Features set and software functionality; SAP Functionality is hard to beat; (Gartner, Forrester, Customers, ERP Asia, ERPFacts.com, TEC – Technology Evaluation Center)
SAP as a brand carries weight as the company is a global leader and benefits from over four decades of building and supporting sophisticated business applications. SAP continues to focus its ERP applications on maximizing resources and reducing costs that are customized for businesses and industries. SAP has evolved its applications to have very deep industry focused solutions. Continued »
A case of Choosing SAP vs. Oracle for a Microsoft-centric Enterprise
For a client who has decided on going the ERP route, the product selection (SAP vs. Oracle debate) was dragging on for almost a year with intensive debates between supporters for both products. The result was more of a deadlock as clearly both products were equally capable and also equally expensive and difficult to implement.
The two factors that influenced the choice were:
- the Client was an out-and-out Microsoft shop – in terms of products as well as skills available
- SAP was the ERP used by its parent company and some of its sister companies – though there was no plan for consolidation or even integration, the availability of experts in the group is seen as a plus
The following are the factors the basis of the decision:
- SAP and Oracle did not differ functionally or even in non-functional characteristics in any significant manner (Gartner, Forrester, Customers, ERP Asia, ERPFacts.com, TEC – Technology Evaluation Center)
- From ease of use perspective also (based on the product demos, the business users felt that Oracle had an advantage here), according to Gartner report and ERP forums Oracle is as difficult (or easy) as SAP.
- Oracle is found to be slightly technically superior solution – achieved by exploiting Oracle as the Database to the best possible extent. But Oracle Database skills are not available within the company and when proceeding with a major ERP implementation this could turn out to be a unnecessary risk taken.
- Oracle Fusion to be delivered in 2013 being the focus of Oracle, the product roadmap for Oracle ERP is not clear
- SAP and Microsoft have an excellent relationship as shown in the SAP benchmarks, Duet initiative etc. SAP integration with Microsoft platform is very good – and makes sense in the context of Microsoft shop that heavily uses MS Office, Outlook, Share point etc.
In the process of this decision making, collated details on SAP and associated products and sharing the same as individual blogs.
Established EA and EA Governance ensures effective Mergers and Acquisitions
Established EA and EA Governance ensures effective Mergers and Acquisitions
Mergers and Acquisitions (M&A) are typically done with the objective of gaining particular assets and / or to gain to a new customer base. To be effective, it is necessary to carefully consider the operational ramifications and the potential business and technology issues bringing the two organizations together.
Forrester clearly points out that the key best practice in handling M&A is to "Use business and IT capability maps developed before an M&A to accelerate due diligence and planning".
The typical problem faced when two organizations have to merge is in rationalizing their systems, especially so as each side tend to take a view that their systems and processes are superior. There are cases where a long time (a couple of years) is spent in comparing each and every system/application with their counterpart and decision taken on an individual basis. In addition to the time and effort, the end result tends to be a sub optimal one, as the decisions are taken at each part and not looking at the "whole". Continued »
Integration using Bulk Data Transfer
Integration using Bulk Data Transfer
Integration using Bulk Data Transfer
While most of the aspects discussed so far are related to online integration, it is worthwhile to mention that 80% of today's integration relies on basic technologies like file transfers. File Transfer based integration though has the negative factor of High Latency, brings in lots of benefits and hence should be the preferred choice wherever possible.
File Transfer Make the data available by transporting a file – to any format like xls, csv, xml, flat file – that is an extract from the application's database so that other applications can load the data from the files.
The plus points are:
- Local copy of the data exists – and high performance (for both applications)
- Maximum level of Isolation – each application can be independent of each other – and only communicate on a planned basis for data replication
- Security constraints can be enforced at file usage level
- More efficient as it is getting chunk of information at one go
- Can be used in both Push/Pull mode, depending on the business requirement
- Preferred for Updates – as the Validations and data integrity checks can be built in before bulk updates
The downsides are:
- High Latency – needs Latency Tolerance
- Data replication and Synchronization to be handled – if the communication is two-way
Other factors are:
- Isolation possible – using data transformation
- Need to have Simple Conflict resolution Logic – involving human intervention, if required.
- Medium Complexity to build
- Use Wherever possible – within the context of data integration
- Exploit application's Import and Export facility
- Ideal if there is latency tolerance (if considered from pure business perspective, this becomes applicable in large number of real-life situations).
Service Oriented Integration
Service Oriented Integration
Service-oriented Integration (SOI) – a logical extension of functional integration – is where the applications integrate by using service interactions in an SOA environment. Service are provided by source application (service provider) and consumed by target applications (service consumers). Typically, SOI is implemented as systems that consume and provide XML-based Web services.
SOI addresses the issues of integrating heterogeneous and inflexible systems while overcoming the difficulties of functional Integration in terms of location and technology of the function. For example, functionality in a mainframe can be exposed as a web service implemented using a .Net framework.
In SOI, the service defines a contract – such as the technology, communications protocols, and message definitions – that all service consumers must conform to in order to communicate with the service. SOI enables loose coupling, thereby bringing flexibility and interoperability to newer heights – to the extent that the service provider as well as consumers need not be fixed – and the change in the service provider can be transparent to the service consumers.
In spite of its various benefits, Web Services using XML is not a panacea for all integration scenarios – as it involves considerable effort (for implementation) and overhead (during runtime). For example, usage of XML while providing maximum level of data independence does have a performance overhead due to transformations required.
Let us look at the W3 Definition of Web Services – "Web services architecture is an interoperability architecture that provides a standard means of interoperating between different software applications, running on a variety of platforms and/or frameworks".
Web Service and XML make the most sense in case of Integration between Unknowns, applications running in heterogeneous environment, and applications that change frequently.
If the organization has application predominantly running on a single platform and hence do not have the complexities associated with integration between disparate platforms – which is chiefly addressed by SOI, using SOI makes most sense for integration with external world – web portals, other web sites etc. – where the flexibility and interoperability is most required.
If SOI is considered for integration of applications internal to the organization – as they provide the maximum flexibility and interoperability, use of Enterprise Service Bus concept and use of commercial tools is strongly recommended.
For basic information on SOA, Web Services and ESB, refer to earlier blogs https://itknowledgeexchange.techtarget.com/enterprise-IT-tech-trends/essentials-of-soa-web-services-and-esb-in-the-integration-context-part-i/.
Functional Integration
Functional Integration
Functional Integration – the logical extension of data integration – is where the applications integrate at the business logic layer by allowing the business function in one application (the source) to be accessed by other applications (the target).
Functional Integration is possible when:
- The function needed is available as part of source application's business logic.
- The Application Programming Interfaces (APIs) is provided
For the APIs to be most effective, they should have been designed to be accessed remotely (Wrappers and Adapters can be developed if the function is available but not meet the API / remote access.).
If the applications only expose their business functions as a local API – and are also dependent on the programming language, then an adapter or middleware interface has to be developed to make it remotely accessible. Continued »


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New product
Curtis & Co Big Time World 57mm 4 Time Zone Watch
Curtis & Co. Watches
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Curtis & Co. Watches
5 In Stock In Stock
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Big Time WORLD 57mm 4x Zone with Stainless Steel Bracelet (Black PVD, Stainless Steel, IP Brown)
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It all started with a passion. A love for collecting watches and timepieces. It grew from an idea to create an extraordinary timepiece for friends, to the most-talked about new watch company in years.
This is the story of CURTIS & Co.
Years ago, when businessman and magazine publishing legend Curtis Wong traveled to Europe, he was fascinated by the watches he would see in all the stores from London, to Paris to Munich to Geneva, and beyond.
As a young boy, he loved watches and timepieces and that passion only grew stronger with each passing year. And as his business grew and became more successful, he began collecting watches from many of the world's best watchmakers.
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Your tax invoice can be downloaded on flysaa.com under Manage & Fly 72 hours after the e-ticket has been issued.
If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.
Prescribed details required from the South African Revenue Service on a tax invoices
Tax invoices must ordinarily reflect the following details as prescribed by the South African Revenue Service Act, 1997 (Act No. 34 of 1997):
Johannesburg, 1st October 2009
The outgoing Board of South African Airways (SAA) would like to thank government, and particularly the Ministry of Public Enterprises, for the privilege of serving in this capacity; and for the guidance and support so generously given during the Board's term of office.
The past five years have posed many challenges for the airline industry, SAA and the Board. In spite of this there have been significant achievements and a steady repositioning of the airline, culminating in the solid financial performance we could report this year. Notable amongst these achievements was the decision to focus on growing SAA into Africa. Our current vision of being an African airline with global reach was defined during the period of the Board, and SAA's operational and customer service initiatives have backed up this vision.
SAA's restructuring programme has also been a notable achievement. The programme, which we embarked upon in March 2007, was concluded this year with tangible results such as cost reduction, revenue growth and efficiency gains. SAA is today operationally profitable due to the achievements forged under the restructuring programme, and a solid platform has been created on which to build in the future
Outgoing SAA chairperson Professor Jakes Gerwel says: "We are proud of the Board's achievements over the past five years, particularly the decision to focus on Africa, and the completion of the restructuring programme.
"In the past year, the outgoing Board was confronted with several public controversies which we have worked hard to deal with. There will be a full handover of all current issues to the incoming Board, including the finalisation of the KPMG investigation and the appointment of a new CEO."
We would also like to commend the management team, which has done exemplary work and remained steadfast over the past year. We wish the new Board well, and assure them of our support where required."
Issued by: Outgoing SAA Board


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Citiair Travel knows that you care how information about you is used and shared. We value your trust, and we prioritize the security and confidentiality of information you provide to us. Please read this policy to learn about our privacy practices but you should know that we do not sell or rent our customers' personal information to third parties. By visiting our website, you accept our practices as described below and agree that any dispute over our practices is governed by this policy and our Terms of Use.
The information we collect From you. We receive and store information that you submit on our website or give us in other ways (such as via telephone or through the mail). This consists of information that can identify you ("personal information"), including your first and last name, date of birth, telephone number, postal and email addresses, fax number, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your travel plans, style, and preferences (such as meal requests, seat selection, frequent flyer/hotel/car rental program information, and flight class, luggage, and ticketing options) as well as your entertainment interests (such as tour itineraries, performance and activity interests, and venue preferences). You can choose not to provide information to us, but generally this information is necessary for you to register as a user, make bookings for travel or entertainment, complete a profile, receive updates of flight delays or schedule changes, post reviews, contribute to a discussion forum, participate in a survey, contest, or sweepstakes, ask us a question, or initiate other transactions on our website. If you decline to supply or provide us with information while using our website, you may not be able to use or participate in some or all of its features.
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In General. We use sensitive billing information about you (such as cardholder name, credit card number, and expiration date) to complete travel-related or other bookings you make. We use other information about you for general purposes, such as providing you with products and services you request; providing you with booking confirmations and updates; managing your account, including processing bills; communicating with you in general; responding to your questions and comments; assessing interest in and improving our products, services, and website; advising you about special offers, products or services that may be of interest to you; customizing your experience with our website; rewarding you as part of a reward and recognition program you may belong to; soliciting information from you, including through surveys;enabling us to publish your reviews, forum posts, and other content within the Citiairtravel.com community; resolving disputes, collecting fees, or troubleshooting problems; preventing potentially prohibited or illegal activities; enforcing our Terms of Use; and as otherwise may be described to you at the time the information is collected.
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As stated above, you can decline to supply or provide us with information however you may not be able to make bookings for travel or other products and services or take advantage of certain features offered on our website.
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Citiair gives International travelers a lot of comfort and convenience on whole new world of choice in air travel. With an extensive selection of premier airlines, cheap flights and low fares. Citiair offers the cheapest ticket deals from USA to India, Europe, Asia, Pakistan, Srilanka, Middle east, Africa, South America, and Caribbean Island- many which were never previously available online. Citiair helps you find the best prices and schedule options for your international travel trip.


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Mom fined for toddler's front yard pee
A mother in Oklahoma is facing a $2,500 ticket after her 3-year-old son urinated in their front yard.
Ashley Warden received the staggering fine after a police officer in Piedmont spotted her son Dillon, who is being potty trained, dropping his pants outside their house Sunday afternoon, The Daily Mail reported.
"The policeman pulled up and asked for ID," Dillon's grandmother, Jennifer Warden, told The Oklahoman. "We didn't know why and he said it was for public urination. We were like, 'He's 3 years old.' And he said it didn't matter."
Dillon's mother was so enraged she ripped up the ticket and plans to contest it.
Piedmont Police Chief Alex Oblein conceded to The Daily Mail that his officer could have handled the incident better by turning it into a teachable moment.
He said it's likely the charge will be dropped.


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JoBeth Williams' Spanish-Style Home
Perched on a hillside above Hollywood, this home is pretty and relaxed.
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In a town known more for glitz and glamour than veracity, the home of director John Pasquin and actress JoBeth Williams may seem a bit of an anomaly. Though their rambling Spanish-style home perches on a hillside high above Hollywood, comfort supersedes glitz here. Livability trumps glamour.
"One of the things we love most about this house," says John, "is that it doesn't feel like we're in Los Angeles."
JoBeth wholeheartedly agrees. "The rooms are intimate," she says. "We had young boys when we moved in and didn't want a showplace. We wanted something that felt like home--a place that would be comfortable yet still look appealing."
Initially, they didn't even have to step inside to know they'd found their new home. The grounds--dotted with rosebushes, myriad gardens, a small orchard, towering oaks, and star pines--won the couple over straightaway. "On our first visit, we weren't able to go into the house," recalls John. "We walked around the property and knew that if the house was anything like the grounds, we'd buy it immediately."
The house didn't disappoint. Built by architect Gerard R. Colcord in 1928, it featured classic architecture that painted the perfect backdrop for the relaxed yet elegant interiors crafted by designer Madeline Stuart--who was chosen not just for her style but for her adaptability.
"We liked very much that Madeline had specific tastes but also clearly understood that we wouldn't always use all of her suggestions," laughs John. "We live in the world of the arts and have strong opinions. We knew what we wanted and what we didn't. She understood that."
"There is nothing more gratifying than creating a home that truly reflects the people who live there," says Stuart, "and not who they aspire to be or how they think they should be perceived by others. Can you imagine how rare that can be in a town like Hollywood? This is an honest house--there's nothing phony or contrived. It's very John and JoBeth."
Subtle sophistication seems to be the guiding principle here, from the charming ivy-draped exteriors to the inviting coral-and-blue palette inside. Elegant but never over the top.
The palette originated with the living room rug--a prized find that acts as the perfect complement to Colcord's classic architecture. The large light-filled room, with its beamed ceilings, French doors, and wood floors, dominates the main floor and gets double billing as either a restful reading room or an ideal spot for evening entertaining.
A discreet smattering of awards offers the home's only nod to Hollywood. Instead, comfort gets top billing. Overscaled upholstered pieces--as comfy as they are refined--huddle around the fireplace while an overstuffed coral settee and etched leather screen offer a quiet corner nook.
With its subtle gilding, hand-stenciled and striated walls, and 19th-century French iron-and-marble console, the adjoining dining room is the most formal space in the house--managing to be stately without being overdecorated. "The mandate certainly wasn't about being a fancy dining room," explains Stuart,"although there are definitely some elements that make it dressy. But there's no reason you can't incorporate stunning fabrics, antique furniture, and exquisite accessories into a livable, beautiful, comfortable room."
In contrast, there's nothing formal about the well-used blue-and-white kitchen. It's all about casual here. That's not to say the space doesn't have a designer's touch and some exquisite materials. An 18th-century Portuguese tile mural installed above the range draws the eye, while creamy yellow marble countertops, blue-painted cabinets, and a terra-cotta tile floor peppered with blue diamond-shaped tiles define the space. In the adjoining breakfast room, a hand-painted mural--light-handed and ethereal--was inspired by murals in the Italian Villa of Livia at Prima Porta, near Rome.
In the master bedroom the vaulted ceiling, a 19th-century French chandelier, and an abundance of lush textures including a richly hued and unabashedly romantic tapestry combine to create a decidedly European atmosphere.
"The elements all work together wonderfully," says Stuart. "The more elegant aspects of the room are tempered by the rusticity of the beams."
Outdoors, John and JoBeth worked with landscape designer Art Luna to create a number of gardens--each with its own distinct personality, yet cohesive. Just up the hill from the hum of Tinseltown, this oasis welcomes hummingbirds, hawks, owls, and even a duck that calls the pool home. Bright sprays of bougainvillea cling to fences and mingle with roses in various hues of pinks and yellows. A kitchen garden planted with squash, kale, spinach, and tomatoes offers John a respite just feet from his home office. A fern garden hugs the house, and orange, pear, plum, and avocado trees (to name just a few) dot the hills.
"You want your home to be a haven," notes JoBeth. "There's so much information bombarding us. So much noise coming at us all the time. It's so rare to be able to find a place where you have peace. Thankfully, we've found that here."
Interior design: Madeline Stuart, Madeline Stuart & Assoc., 717 N. La Cienega Blvd., Los Angeles, CA 90069; 310/657-8200, madelinestuart.com.
Landscape design: Art Luna, Art Luna Garden, 2116 Main St., Santa Monica, CA 90405; 310/450-9376, artlunagarden.com.
Photography: Werner Straube
Coffee table (custom); benches (custom): Madeline Stuart & Assoc., 310/657-8200, madelinestuart.com.
Tray and stand: Michele C. Antiques, 310/829-4711.
Fireplace (antique): Exquisite Surfaces, 310/659-4580, xsurfaces.com.
Area rug (antique Persian): Claremont Rug Co., 800/441-1332, claremontrug.com.
Upholstered beige sofa; drapery; fire screen: owner's collection.
Sconces over fireplace (antique): Ed Hardy San Francisco, 415/626-6300, edhardysf.com.
Chest to right of fireplace; lamp; art over chest; chairs: owner's collection.
Sofa table (antique Chinese altar table): J.F. Chen, 323/466-9700, jfchen.com.
Lamps on sofa table (antique); sconces above piano and console (antique): Paul Ferrante Inc., 323/653-4142, paulferrante.com.
Console by stairs: Lee Stanton Antiques, 310/855-9800, leestanton.com.
Lamp on console (antique): J.F. Chen, 323/466-9700, jfchen.com.
Paint (custom): Jean Horihata, email@example.com.
An antique leather screen from Lee Stanton Antiques and a tufted sofa create a cozy corner seating area in the living room.
Screen: Lee Stanton Antiques, 310/855-9800, leestanton.com.
Upholstered pink sofa (custom): Madeline Stuart & Assoc., 310/657-8200, madelinestuart.com.
Architect Gerard R. Colcord designed the entry's stair railing. A tile at the foot of the stairs bears his signature.
Decorative painting on stair risers: original to house.
Chandelier; demilune table; table lamp: owner's collection.
Chair (antique Guatemalan Clonail chair with leather seat): Dos Gallos, 323/851-9117, dosgallos.com.
Area rug (antique Persian): Claremont Rug Co., 800/441-1332, claremontrug.com.
The home's inviting Spanish style belies its location in the heart of Los Angeles.
Homeowners John Pasquin and JoBeth Williams.
The blues and golds of the dining room's painted commode and giltwood mirror complement the hand-stenciled, striated walls.
Walls (hand-painted damask pattern with strié): Jean Horihata, firstname.lastname@example.com.
Chair (custom, Louis XVI-style): Madeline Stuart & Assoc., 310/657-8200.
Commode; mirror: owner's collection.
Designer Madeline Stuart filled the dining room with elegant custom pieces and antiques.
Walls (hand-painted damask pattern with strié): Jean Horihata, firstname.lastname@example.com.
Table (custom); chairs (custom, Louis XVI-style): Madeline Stuart & Assoc., 310/657-8200, madelinestuart.com.
Chandelier: European Antiques, europeanantiques.net.
Area rug (antique Persian Sultanabad): Claremont Rug Co., 800/441-1332, claremontrug.com.
Chair fabric; drapery: Haas Fabrics, 205/823-2089.
The breakfast room wall mural by Jean Horihata brings in a hint of the outdoors.
Chairs: Woven Bistro chairs): TK Collections, 212/213-2470, tkcollections.com.
Wall mural (antique glaze): Jean Horihata, firstname.lastname@example.com.
Chandelier (custom): Paul Ferrante Inc., 323/653-4142, paulferrante.com.
The couple's gardens are a constant work in progress. "We make adjustments according to what nature's willing to let us do," says John.
A large tapestry and a four-poster complement the bedroom's lofty dimensions. Settee fabric is from Christopher Hyland.
Bed: (custom); bedspread ("Avalon"/Green Fog #112/03); settee (custom): Madeline Stuart & Assoc., 310/657-8200, madelinestuart.com.
Settee fabric ("Decorativo R. Strié"/Antique Gold #TX3534.3): Christopher Hyland, 212/688-6121, christopherhyland.com.
Headboard fabric; drapery; area rug; tapestry behind bed; table lamps; corner cabinet: owner's collection.
Chandelier (antique): Paul Ferrante Inc., 323/653-4142, paulferrante.com.
Table at left of bed (antique); bombe chest at right of bed: Licorne Antiques, 323/852-4765.
Paint (custom glaze): Jean Horihata, email@example.com.
A cheery bouquet from the garden.
In the master bedroom sitting area, an ornate gilt mirror hangs above the 19th-century French fireplace.
Fireplace (antique, French): Exquisite Surfaces, 310/659-4580, xsurfaces.com.
Fire screen; mirror: owner's collection.
Blue-chair fabric ("Royal Silk Mohair Velvet"/Sky #U13014): Coraggio Textiles, 800/624-2420, coraggio.com.
A game table claims a sunlit corner of the library.
Table; rug: owner's collection.
Chairs: J.F. Chen, 323/466-9700, jfchen.com.
Paint on bookshelves (#DKC-11): Donald Kaufman Color, 212/594-2608, donaldkaufmancolor.com.
Details make the garden.
Tendrils of ivy add an air of mystery.
The garden has a romantic look.
The kitchen seems to say "Sit right down."
The architect signed the bottom of the stairs.
Art enlivens a quiet corner.


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According to local filmmaker Mark Pennington, it's possible to build a home that will last more than 500 years and is environmentally responsible — all for the price of a "vinyl-clad, production-built box." That's the premise behind Pennington's "Hope for Architecture" documentary and movement.
"It's about shifting paradigms and examining the current construction practices of homebuilding through the lens of whether or not it is good for us," Pennington said.
To help prove his point of responsible residential construction, Pennington enlisted the help of a few friends, including Clay Chapman, Damon Noisette and various local musicians who worked on the film's original soundtrack.
"On average, a new construction home built today has an estimated life expectancy of 50 to 80 years," Pennington said. "These 'new' homes will ultimately be torn down and end up in a landfill after one generation of use. Most people just don't realize that we have essentially been building millions and millions of disposable homes."
Thought up well before One Spark was announced, the Hope for Architecture movement has already been in production for close to a year.
"I've been following along and filming the progress of the first Hope for Architecture home, which is almost fully completed," Pennington said. "It's the story of a builder trying to change the world, one brick at a time."
011 teaser from C. Clay Chapman on Vimeo.


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This page will help you to choose the right car from Casons in HRI Airport, Sri-lanka. Enter the dates of the pickup and drop-off of the rental in the search form above and click "Search" or select the car that interests you from the list below.
In the list, there are cars provided by Casons in Mattala. Casons cars are edged with orange frame. Also, there are cars from other companies and from neighboring locations that will help you to choose the most appropriate at a price and other parameters option.
Suzuki Alto
Perodua Axia
Toyota Axio
Honda HR-V
Toyota Prado
Cargo van
Toyota Hilux Double
Mercedes E Class
Our service allows you to compare the prices and other characteristics of rental cars in the location you need and choose the most suitable option for you.
After doing a search on our website, you will get an access to most or even all available offers from world class rental companies and local providers in the location you need. On our website you will find the best price offers for all available locations. Our long-term contracts with the leading car rental companies allow us to provide cars at good rates.
On our website, you can buy an "excess insurance" that will allow you to reduce insurance costs by 30-60% and at the same time to be even more secure than with the standard insurance from a rental company. We try to take care of every client! If you have any questions regarding car rental on our website, do not hesitate to contact us - we are always ready to help you.
|Company name:
|Mattala International Airport, Mattala
|Fuel policy
|Pick up and return full
|Pickup type
|Meet and greet
If the car doesn't have some options that would be useful during your trip, you can add them while booking a car. Add equipment during the booking on our website to let the Casons prepare everything you need in advance. Options are paid upon arrival at the rental desk.
Usually, you can additionally order the following:
Seasonal options are also available:
Please note that additional options are not always available at the rental office and no one can guarantee their availability at the dates you need them.
After you've made a booking from our website, you will get a confirmation voucher in your email with all information you might need for the time of rental:
Do not forget to take a printed voucher with you, as most companies, unfortunately, do not accept electronic vouchers.
Some rental companies allow you to reduce the deposit by paying some part of the cost of insurance (Complete cover package). In this case, the amount of excess fee can be reduced by 50%, and even 80% - for example, from 1000 euros to 500 or even to 200. Read attentively the terms and conditions of the rental to understand how much you will have to pay in the end. Also, note that a standard insurance doesn't cover some damage to a car, for example, damage to windows, bottom, roof, and some other parts of the car. So in the case of damage to these parts of the car, that part of the deposit that the rental company will spend on repairing the damage won't be returned.
Note! If you are planning to buy full insurance at a rental office (paragraph 1 above), you don't need to buy collateral insurance (paragraph 2). And vice versa - if you bought an excess insurance on our website - cancel the offered insurance at the rental office. You will be offered such insurance, and sometimes it will be offered importunately! Persistently refuse the same way. Otherwise, it will turn out that you paid for the insurance twice.
If you didn't purchase an insurance (or excess insurance online, see F.A.Q.), then a certain amount of excess fee on your card will be frozen for the entire rental period and defrosted after you return the car intact.
Excess Fee is the amount of the deposit that will be blocked on your credit card in case of damage or car theft. If at the end of the rental nothing bad happens with the car, then the entire amount of the deposit will be returned to you on the credit card. On the other hand, whatever happens to the car, the amount of the deposit is the maximum amount you risk. This is very convenient and allows you not to worry about renting a car.
Before driving away, we recommend you to check:
Mostly it's a fast procedure. You just need to:
TIP! To access the widest rental options, select airport locations. If you are looking for a specific car, you can probably find it at the airport. At rental points in the city center and in other locations, the car park is slightly smaller, but the prices are usually lower than at the airport.
If you are looking for a car of a certain class, go to the corresponding page from the list below. You can see there the prices and options of the offers in Mahinda Rajapaksa - International Airport and neighboring locations. More detailed information about the car group can be found on its page.
You can also choose a car with an automatic or manual transmission.
Try to find an answer in our F.A.Q.
Contact us by email: firstname.lastname@example.com
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|36.0 in 914.0 mm
|7.6 ft³ 215.2 l
|324.7 lb 147.3 kg
|Base Edge Thickness
|0.8 in 20.0 mm
|Tip Radius
|30.9 in 786.0 mm
|Interface Type
|Pin On Pin On
Cat® Heavy Duty Buckets are well suited for semi-rocky soil or where hard bank material must be broken out and removed. Ideal for utility trenching, digging footings, back-filling and general excavating in construction, landscaping and utility applications.
Formed back wrapper design enhances bucket loading ability and production.
Optimum wrapper angle and no sharp corners promote superior bucket fill and reduce material packing.
Enhanced bucket shape allows material to flow more easily. Tapered bucket sidewalls allow for easy dumping of sticky material.


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Play and Predatory Aggression
Cats are predators. It is in their instinct to hunt down and kill. Even though you provide a gourmet diet for kitty, he still needs to practice his hunting skills whether you like it or not. Predatory behavior is often characterized by long periods of lying in wait and stalking followed by an explosion of activity - the attack. It's common for a cat to creep up to a sleeping owner and playfully attack them in bed. Some cats sit quietly, staring at a wiggling toe then with lightening speed, they pounce and attack. Other cats lie in wait under furniture until a foot passes by, then their claw reaches out and grabs. Cat play is an extension of their predatory nature. It provides the cat with the opportunity to develop and sharpen its hunting skills, even if it never needs to go out and catch its own dinner. Although your cat may be playing, playful bites can still hurt and cause injury.
Fear and Anger Aggression
Cats that have not been adequately gentled and socialized during kitten hood are generally suspicious and fearful of people. If they don't like being approached, touched, handled or picked up, they often tell you so by biting and scratching.
Even cats that are socialized can become angry or frightened in certain situations. Maybe they don't like being picked up by a stranger (the vet) and getting jabbed with a needle (routine vaccination). Some cats are fine until its bath time. Every cat has its limits. The more gentling and socialization kitty receives during kitten hood, the less likely a situation will come up that will frighten or anger the cat.
Once a cat learns that its aggressive display is successful at warding off the perceived threat, the more likely the cat will act aggressive again. In other words, the cat is rewarded for acting aggressive because the threat or annoyance goes away. In this case, we have unintentionally trained the cat to be aggressive. If I reached out to pet a cat and it aggressively struck out at me, I most certainly would obediently withdraw. I don't want to get scratched or bitten. Now the behavior becomes even more difficult to cure and the cat more dangerous to handle. This almost sounds like a no-win situation, but never fear, remedies for this type of behavior will be covered, so read on!
Territorial and Protective Aggression
This type of aggression is usually very specific and the result of lack of socialization. If a cat had been socialized with people coming and going into his space - but never had another animal trespass onto his territory in his presence, he will fight ferociously and furiously for their territory. A mother cat may also fight or attack to protect her kittens
Over Stimulation and Excitement Aggression
An often perplexing case history involves a cat that one moment lies peacefully purring on the owner's lap, happily accepting affection; and the next moment, erupts into a rage of claws and teeth. The owner is shocked by the sudden attack. It's actually normal behavior for cats to have quick reversals of mood and behavior. There's a fine line between enjoyable petting and irritating handling. Once the petting reaches a certain threshold, the cat will reject any further touching. The cat says, "Stop it!" by biting or scratching. Perhaps a sensitive or painful area was unknowingly touched. Continuous pleasurable stimulation can overexcite the cat causing aggressive behavior. The cat becomes sexually excited and the resulting aggression is a part of normal sexual behavior.
Sometimes a cat will suddenly act aggressive for medical reasons. Any abnormal behavior or sudden change in behavior should be checked out by your veterinarian as soon as possible. If you spend time with your cat and get to know him, you will notice any changes in his behavior and habits right away. If there is a sudden change, don't assume your cat is misbehaving. Check with your veterinarian first. If kitty gets a clean bill of health, then look at it from the behavioral viewpoint.
Remedies for Aggression and Cat Biting
Common Sense
When trying to solve any problem, especially with cats, it is important to be realistic and patient. Don't push your cat beyond his limits then get frustrated because he isn't living up to your expectations. Give him some considerations and don't expect him to necessarily change to suit you.
If your cat often becomes over-stimulated with 5 minutes of petting and stroking, then stop at 3 minutes. Don't push him over the edge and then wonder why he bit you! In this type of situation, cats usually give other warning signs that they are going to bite. Watch your cat and notice his body language when he gets over stimulated or irritated. Usually the ears will flatten, he will turn and stare at you, or his tail will start to flick. If your cat has lived all his life in a quiet, private home and you suddenly bring in a bus load of noisy, rambunctious children, don't expect your cat to accept this.
Training a cat to stop play biting is relatively easy with both adult cats and kittens. However, training a cat not to bite in fear and anger is best and most easily accomplished in kitten hood. If you have an older cat who has been biting for many years, it is going to take much more time and energy to cure it. But this doesn't mean you shouldn't start. Many older cats can be taught to accept situations without reacting aggressively. It just takes longer and requires more of your patience. However, the payoff is tremendously gratifying.
No Biting Allowed
Play sessions provide the best opportunity to teach your cat not to bite, scratch or play- attack you. Playtime is the best time to teach your cat that he must be careful and gentle. The cat is only allowed to play using his paws, not his claws. He should learn never to bite you.
Start by enticing kitty into a gentle game of play fighting. Continuously praise the cat all the time he remains gentle. Gradually increase the excitement and intensity of the game, keeping your eyes glued to kitty. As soon as you see that the cat is getting too excited or he begins to expose his claws or teeth, immediately freeze and "play dead." This usually causes a cat to calm down and retract its claws. If kitty complies, then resume playing. If not, the play must not resume until kitty calms down and retracts his claws. If kitty bites hard or scratches you, sharply scream "OUCH," immediately stop playing, walk away and ignore him.
Cats, especially kittens, love to play. Abruptly ending a play session is an extremely powerful reprimand. With a few repetitions, kitty will learn that it is his own overly rambunctious or aggressive behavior that brings an end to all the fun. While your cat is learning not to bite and claw you, it is equally as important that you provide kitty with something he can pounce on, attack, grab with his claws and sink his teeth into.
Unless your cat has real prey to hunt, you are going to have to provide the play prey. If you simply toss a few toys on the floor, your cat may give them a few swats then quickly lose interest. It is up to you to make the toys fun. Play should be an interactive game between you and your cat. Tie a toy to the end of a length of string. Drag it around your house with kitty in pouncing pursuit. Pet stores are full of both inexpensive and exotic toys for your cat. Use your imagination and create your own toys. The idea is to stimulate your cat's interest and participation. Two 15 minute play sessions a day will work wonders in venting your cat's excess energy as well as fulfilling his predatory instincts.
If you do not want your cat to be fearful of or aggressive towards people (including children), other cats or even dogs, it is best to socialize them as kittens. Socialization in kitten hood has a pronounced and long lasting effect on the cat's personality. If a kitten is raised in a large active home with several children, other pets and frequent visitors coming and going, then as an adult, it will readily accept strangers. If the cat grows up in a quiet home with a single owner, then as an adult, it will most likely react adversely when approached and touched by strangers.
If you want your cat to socialize freely and happily, you must give it plenty of opportunity as a kitten to socialize and play with different people, friendly cats and dogs. Most kittens are not threatened by strangers, so socializing them is easy. It is essential that these early experiences are fun and rewarding. If your cat has a terrifying experience as a kitten, then it will most likely remain fearful of these events into adulthood. Don't wait until your cat is in emergency need of veterinary attention before getting it used to a veterinary exam. Don't wait until your cat's hair is matted before getting it used to being groomed. Start socializing and getting your cat used to being touched and handled before your cat has any unpleasant experiences. To assure that your cat doesn't become permanently frightened of strangers, vet exams, grooming procedures, etc., make sure that it learns to enjoy these experiences early in life.
Take time to acquaint kitty with being touched and handled everywhere. Teach your cat to enjoy being picked up and hugged. First these exercises need to be done by the adult owners of the cat. Then the exercises need to be done by other friendly adults. When the cat is comfortable with being touched, examined and hugged by strangers, it is now time to teach children how to touch and handle the cat under your supervision. For adult cats that already feel threatened by the presence of strangers, the socialization process is much more time consuming. Adult cats must be given more time to familiarize themselves with strangers. If your cat is nervous around people, don't let these people approach your cat. They will just further frighten him. You should also not force your cat to meet strangers. Instead, give your cat the opportunity to approach the stranger on his own. It may take hours, it may take weeks. But until your cat approaches on his own terms, and finds that nothing bad happens, he will not develop his own confidence to trust people. You can speed up the process by starting with a hungry cat and a trail of extremely tasty treats leading up to the stranger. Each step the cat takes toward the person is rewarded with a treat. With this set up, you and the other person should sit quietly and let the cat approach. The hungrier the cat and the better the treat, the quicker the cat will approach and overcome its fear.
However, if the cat is so fearful that it is inhibited from eating in front of the stranger, then the person should be several rooms away while the cat is eating its treats. Food treats should only be available when a visitor is in the house. As the cat becomes used to eating with someone else in the house, then the cat and person can slowly be brought closer and closer together. The first week they are 3 rooms away from each other, the second week they are 2 rooms away, and so on until they can both be present in the same room. Then you can start to trail the treats up to the visitor.
Once your cat is comfortable with the presence of strangers, the next step will be to accustom your cat to being touched. The ultimate goal is to ensure that your cat will never react badly when handled or restrained. Begin the exercises when your cat is relaxed and content. Start off by handling the cat in ways that it already finds pleasurable, such as scratching the top of the head or on its back at the base of the tail. As the exercise proceeds, the stroking, touching and petting should become more vigorous and include more of the cat's body. All the time the cat remains relaxed, praise him profusely. Work slowly and gradually increase the area of the cat's body that is touched. You can continue the handling exercises whenever your cat is hungry. Offer a special treat in exchange for the cat allowing you to give his teeth a quick examination. Offer another treat in exchange for the cat allowing you to peek inside his ear. Examine between kitty's toes then immediately reward him with another of his special food treats. When your cat is in a playful mood, incorporate handling and touching with a play session. Convince kitty that being touched is all part of the fun and games. He should not be able to distinguish between play and grooming or between affection and restraint (hugging).
If at anytime kitty objects to these exercises, you simply deny the treat or stop the play session. Eventually your cat will learn to enjoy being touched and handled. This will happen extremely quickly with a kitten. It will take more time with an adult cat and even more time and patience with an already fearful cat. Again, first work on developing your cat's trust and confidence in yourself. Then introduce adult strangers, then children under your supervision. When introducing your cat to another pet, make sure the other cat or dog is one that is already friendly and well socialized with cats.
copyright 1995-2004 Gwen Bohnenkamp, Perfect Paws
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Property and Franchise
Post Office Local Plus opportunity in Winchester
3 - 4 Upper High Street, SO23 8UT
Add Post Office Local services to your retail offer in this busy suburb
Closing date: 31 March 2020 (Advert may close early if sufficient interest is registered)
Post Office Ltd is looking for a successful retailer to
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Post Office Local – integrating Post Office services into a vibrant and sustainable retail business, so they can be offered over the same opening hours. The exact layout and design will be agreed with you to suit your business.
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Archival Watercolor Canvas Board
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Fredrix Watercolor Canvas Board is a revolutionary new watercolor media made of 100% cotton artist canvas. The unique texture of an all natural woven material in combination with a proprietary patented, specially formulated gesso for all water based paints, delivers a unique new watercolor painting experience and distinctive look that can only be captured on canvas. Will not buckle. Frame with or without glass. Won't tear like paper so you can scratch it, scrape it, or staple it. Wet and rewet it and it will not damage the canvas. Mounted on rigid, non-warping hardboard core. Acid free.
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Milk, Dark and White chocolate. Mmmmmmmmm!
PennyJellies New Website Launched. Hurry get the 10% discount by en...
Remember calling into your local sweet shop on the way home from school and trying to decide what sweets to spend you pocket money on? Remember when filling up that little brown paper bag full of your childhood favourite sweets was the highlight of your day? Well, PennyJellies Sweet Shop is here, bringing back all the sweets we yearned for and thought were gone for good! We have them all, every sweet from Sour Apples to Macaroon Bars, Fizzy Cola Bottles to Milk Teeth and even Mega Fizzle Sticks.
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Because the number of influenza cases has significantly increased throughout the region, children age 12 and under may not visit patients effective Wednesday, January 8. This applies to all Wake Forest Baptist inpatient locations and will remain in effect until the number of flu cases decreases significantly.Learn More.
Alex twisted his knee during a soccer game when he stepped in a hole on the field. Although he iced the injury afterward, the pain continued to bother him.
A visit to the doctor revealed that Alex had torn his anterior cruciate ligament (ACL), which connects the bones that form the knee joint. A few months later, he had surgery to repair the damage.
But even after his successful operation, there was still work to do before Alex could heal properly: He needed physical therapy to help him rebuild muscle strength and recover the range of motion in his injured knee.
Physical therapy helps people get back full strength and movement in key parts of the body after an illness or injury. Physical therapy doesn't just help a person rebuild strength and range of motion, though — it also can help someone manage pain, whether that pain is caused by bad posture, an injury, or a disease like arthritis. When done properly and consistently, physical therapy can help prevent permanent damage and recurring problems.
Most physical therapy uses a combination of techniques to relieve pain and boost coordination, strength, endurance, flexibility, and range of motion. Physical therapists (PTs) often ask patients to use exercise equipment like bikes and treadmills.
In addition to exercising the affected area, a PT also may treat it with heat or cold, electrical stimulation, ultrasound, massage, and water or whirlpool baths. In many cases, PTs massage injured areas and oversee the patient during stretching routines.
Physical therapists usually give their patients exercises to do at home. These at-home exercises work with the treatments and exercises done in the PT's office to help a person heal better, faster, and safely.
You'll want to be sure a physical therapist is qualified to treat you. All PTs must have an advanced degree in physical therapy and be licensed by the state to practice. The entry-level degree for a physical therapist is a doctoral degree (DPT).
Like doctors, some physical therapists can specialize in different areas: A particular therapist might work mostly with sports injuries, for example. Others may be experts in head injuries or in caring for wound and muscle damage in people with burns or skin injuries. Some PTs focus specifically on athletes, children, babies, the elderly, or the very ill.
Your doctor may recommend the right PT for you — but you also need to be sure you feel comfortable with that PT. Don't be afraid to ask questions. Some good ones are:
If you don't feel comfortable (for example, the PT doesn't answer your questions or can't explain your routine in a way that you understand), let your doctor know and ask for another recommendation. The doctor will probably appreciate your feedback!
If your doctor doesn't have a recommendation, contact your state's physical therapy association for names of licensed PTs in your area. The coach at your school may also be able to recommend a PT.
Many, but not all, states require a prescription from your doctor before you can be evaluated and treated by a PT. If you're going to a hospital or clinic, it's a good idea to take someone like a parent or older brother or sister with you the first time, even if you can drive yourself. Not only will you have support and someone to talk to about the experience, but you'll also have someone to help with your exercises at home — and maybe even give you a gentle nudge when you're feeling unmotivated!
Most likely you'll see a PT in a clinic or office. But some PTs work in schools, helping children with injuries, disabilities, or chronic (long-lasting) conditions. When you go to your physical therapy appointments, try to wear loose-fitting clothing and sneakers so your PT can accurately measure your strength and range of motion.
During your first visit, the PT will evaluate your needs and may ask questions about how you're feeling, if you have any pain, and where that pain falls on a scale of 0 to 10. It's important to be open with your PT, so he or she can treat your condition properly.
Using the results of the examination and your doctor's recommendations, the PT will design a treatment plan. Many times, your PT will start treatment during the first visit — including giving you exercises to do at home.
The PT will probably ask you to go through these at-home exercises while you're there to make sure you know how to do them on your own. Many PTs give their patients a piece of paper with the exercises written on them as a reminder of what to do and in which order (if any). Be sure to follow the plan exactly — most of the benefit of PT comes from the routines a person does at home.
Don't be afraid to ask for another explanation if you don't completely understand an exercise that you'll be doing at home. It's easy to feel confused or overwhelmed with information during a first treatment session — lots of people (adults included) feel this way.
Talk with the PT about how the exercises should feel when you do them — for example, if you're supposed to feel any pain or unusual sensations, and whether you need to stop if you do.
Some people like to keep track of their progress during PT by taking notes on how often they do the exercises, how they feel, and how sensations change — this will help you and your PT monitor your treatment.
Most physical therapy sessions last 30-60 minutes each, from one to many times a week, depending on why you are receiving therapy. As you make progress, your visits may change in length and frequency. You'll learn new techniques to help continue your healing.
In big offices, you may meet with different PTs during the course of your treatment. Alex lives in Washington, DC, and he visited an office shared by five PTs and lots of assistants. He usually saw the same physical therapist, but not always.
Don't worry if you see a new face — but make sure each PT working with you knows your condition, and that you're comfortable asking questions of each therapist. Remember: If you don't like the treatment, or something feels wrong, speak up.
Although the long-term goal is pain relief and recovery, physical therapy itself won't always feel good. Depending on your injury, you may feel uncomfortable or not used to moving the area. It's important to stick to the routine — and to breathe, be kind to yourself, and ask your PT for other hints on getting through. It's also important not to put yourself through too much or to overdo it.
If you feel pain, make sure to talk to your PT about it. "No pain, no gain" is no way to approach physical therapy. Pain is a warning signal, and by pushing yourself through too much pain, you can do more damage.
Following a few simple steps can help you make your PT treatment a success:
Reviewed by: Carolyn T. Giles, PTA
Date reviewed: June 2014
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7ml Silicone Storage Container Blue, Green, & Red
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