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Crew resource management or cockpit resource management (CRM)[1][2] is a set of training procedures for use in environments where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit of an airliner. Its pioneer was David Beaty , a former Royal Air Force pilot and later a BOAC pilot who wrote his seminal book The Human Factor in Aircraft Accidents in the late 1950s . Despite the considerable development of electronic aids since then, most of his principles still hold good today.
Crew resource management formally began with a National Transportation Safety Board (NTSB) recommendation made during their investigation of the 1978 United Airlines Flight 173 crash. The issues surrounding that crash included a DC-8 crew running out of fuel over Portland, Oregon while troubleshooting a landing gear problem.[3]
The term "cockpit resource management" (later generalized to "crew resource management") was coined in 1979 by NASA psychologist John Lauber who had studied communication processes in cockpits for several years.[4] While retaining a command hierarchy, the concept was intended to foster a less authoritarian cockpit culture, where co-pilots were encouraged to question captains if they observed them making mistakes.[4]
Crew resource management grew out of the 1977 Tenerife airport disaster where two Boeing 747 aircraft collided on the runway killing 583 people. A few weeks later, NASA held a workshop on the topic, endorsing this innovative training.[5] United Airlines was the first airline to provide CRM training for its cockpit crews in 1981.[6] By the 1990s, it had become a global standard.[4]
United Airlines additionally trained their flight attendants to use CRM in conjunction with the pilots to provide another layer of enhanced communication and teamwork. Studies have shown that by both work groups using CRM together, communication barriers are reduced and problems can be solved more efficiently, leading to increased safety.[7] CRM training concepts have been modified for application to a wide range of activities where people must make dangerous time-critical decisions. These arenas include air traffic control, ship handling, firefighting, and medical operating rooms.[8]
CRM aviation training has gone by several names, including cockpit resource management, flightdeck resource management, and command, leadership, and resource management, but the current generic term, crew resource management, was widely adopted. When CRM techniques are applied to other arenas, they are sometimes given unique labels, such as maintenance resource management or maritime resource management.
CRM training encompasses a wide range of knowledge, skills, and attitudes including communications, situational awareness, problem solving, decision making, and teamwork; together with all the attendant sub-disciplines which each of these areas entails. CRM can be defined as a system which utilises resources to promote safety within the workplace.
CRM is concerned with the cognitive and interpersonal skills needed to manage resources within an organized system, not so much with the technical knowledge and skills required to operate equipment. In this context, cognitive skills are defined as the mental processes used for gaining and maintaining situational awareness, for solving problems and for making decisions. Interpersonal skills are regarded as communications and a range of behavioral activities associated with teamwork. In many operational systems as in other walks of life, skill areas often overlap with each other, and they also overlap with the required technical skills. Furthermore, they are not confined to multi-crew craft or equipment, but also relate to single operator equipment or craft as they invariably need to interface with other craft or equipment and various other support agencies in order to complete a mission successfully.
CRM training for crew has been introduced and developed by aviation organizations including major airlines and military aviation worldwide. CRM training is now a mandated requirement for commercial pilots working under most regulatory bodies worldwide, including the FAA (U.S.) and JAA (Europe). Following the lead of the commercial airline industry, the U.S. Department of Defense began formally training its air crews in CRM in the mid 1980s.[9] Presently, the U.S. Air Force and U.S. Navy require all air crew members to receive annual CRM training, in an effort to reduce human-error caused mishaps.[10][11] The U.S. Army has its own version of CRM called Aircrew Coordination Training Enhanced (ACT-E).[12]
Skills of CRM
The primary goal of CRM is enhanced situational awareness, self awareness, leadership, assertiveness, decision making, flexibility, adaptability, event and mission analysis, and communication. Specifically, CRM aims to foster a climate or culture where authority may be respectfully questioned. It recognizes that a discrepancy between what is happening and what should be happening is often the first indicator that an error is occurring. This is a delicate subject for many organizations, especially ones with traditional hierarchies, so appropriate communication techniques must be taught to supervisors and their subordinates, so that supervisors understand that the questioning of authority need not be threatening, and subordinates understand the correct way to question orders.
Cockpit voice recordings of various air disasters tragically reveal first officers and flight engineers attempting to bring critical information to the captain's attention in an indirect and ineffective way. By the time the captain understood what was being said, it was too late to avert the disaster. A CRM expert named Todd Bishop developed a five-step assertive statement process that encompasses inquiry and advocacy steps:[13]
- Opening or attention getter - Address the individual: "Hey Chief," or "Captain Smith," or "Bob," or whatever name or title will get the person's attention.
- State your concern - Express your analysis of the situation in a direct manner while owning your emotions about it. "I'm concerned that we may not have enough fuel to fly around this storm system," or "I'm worried that the roof might collapse."
- State the problem as you see it - "We're showing only 40 minutes of fuel left," or "This building has a lightweight steel truss roof, and we may have fire extension into the roof structure."
- State a solution - "Let's divert to another airport and refuel," or "I think we should pull some tiles and take a look with the thermal imaging camera before we commit crews inside."
- Obtain agreement (or buy-in) - "Does that sound good to you, Captain?"
These are often difficult skills to master, as they may require significant changes in personal habits, interpersonal dynamics, and organizational culture.
Case studies
United Airlines Flight 173
United Airlines Flight 173 crew was making an approach to the Portland International Airport on the evening of Dec 28, 1978 when they experienced a landing gear abnormality. The captain decided to enter a holding pattern so they could troubleshoot the problem. The captain focused on the landing gear problem for an hour, ignoring repeated hints from the first officer and the flight engineer about their dwindling fuel supply. Only when the engines began flaming out did he realize their dire situation. They crash landed in a wooded suburb of Portland, Oregon, over six miles short of the runway. Of the 189 people aboard, two crewmembers and eight passengers died. The NTSB made several recommendations in their report including:
"Issue an operations bulletin to all air carrier operations inspectors directing them to urge their assigned operators to ensure that their flightcrews are indoctrinated in principles of flightdeck resource management, with particular emphasis on the merits of participative management for captains and assertiveness training for other cockpit crewmembers. (Class II, Priority Action) (X-79-17)"
The NTSB Air Safety Investigator who wrote this recommendation was aviation psychologist, Dr. Alan Diehl.[14] He was assigned to investigate this accident and realized it was similar to several other major airline accidents including the Eastern Airlines Lockheed-1011[15] crash into the Everglades and the runway collision between Pan Am and KLM Boeing-747s at Tenerife.[16] Dr. Diehl was familiar with the innovative research being conducted at NASA's Ames Research Center and elsewhere and was convinced these embryonic CRM training concepts could reduce the likelihood of human error.[1][self-published source]
United Airlines Flight 232
Captain Al Haynes, pilot of United Airlines Flight 232, credits Crew Resource Management as being one of the factors that saved his own life, and many others, in the Sioux City, Iowa, crash of July 1989.
...the preparation that paid off for the crew was something ... called Cockpit Resource Management.... Up until 1980, we kind of worked on the concept that the captain was THE authority on the aircraft. What he said, goes. And we lost a few airplanes because of that. Sometimes the captain isn't as smart as we thought he was. And we would listen to him, and do what he said, and we wouldn't know what he's talking about. And we had 103 years of flying experience there in the cockpit, trying to get that airplane on the ground, not one minute of which we had actually practiced [under those failure conditions], any one of us. So why would I know more about getting that airplane on the ground under those conditions than the other three. So if I hadn't used [CRM], if we had not let everybody put their input in, it's a cinch we wouldn't have made it.[17]
Air France Flight 447
One analysis blames failure to follow proper crew resource management procedures as being a contributing factor that led to the 2009 fatal crash into the Atlantic of Air France Flight 447 from Rio de Janeiro to Paris.
Following resolution of an earlier incident with a faulty pitot tube that lasted a few minutes,[not in citation given] the pilot-in-command left to take a rest break, leaving control in the hands of the copilots. When the two copilots were operating the Airbus around 02:11:21, it was not clear which one of the two was in charge of the plane, nor did the copilots communicate with each other about who was in control of the plane.
Following recovery of the black box two years later, various independent analyses were published, both before and after the official report was issued by the BEA, France's air safety board. One was a French report in the book "Erreurs de Pilotage"[18] which leaked the final minutes of recorded cockpit conversation. On December 6, 2011, Popular Mechanics published an analysis of the accident including a translation of the leaked conversation accompanied by a step-by-step commentary.[19]
Speaking about the actions of the two copilots in the cockpit in the minutes before the aircraft crashed into the ocean, the article commentary says,
The men are utterly failing to engage in an important process known as crew resource management, or CRM. They are failing, essentially, to cooperate. It is not clear to either one of them who is responsible for what, and who is doing what.
First Air Flight 6560
The Canadian Transportation Safety Board determined that failure of Crew Resource Management was in large part responsible for the crash of First Air Flight 6560, a Boeing 737-200, in Resolute, Nunavut on 20 August 2011. A malfunctioning compass gave the crew an incorrect heading, although the Instrument Landing System and Global Positioning System indicated they were off course. The first officer made several attempts to indicate the problem to the captain, and suggested making a go-around several times during the approach, however failure to follow airline procedures and a lack of a standardized communication protocol to indicate a problem led to the captain dismissing the first officer's warnings. Both pilots were also overburdened with making preparations to land, resulting in neither being able to pay full attention to what was happening.
First Air increased the time dedicated to Crew Resource Management in their training as a result of the accident, and the TSB recommended that regulatory bodies and airlines work to standardize CRM procedures and training in Canada.
Qantas Flight 32
The success of Qantas Flight 32 (4 November 2010) has been attributed to teamwork and CRM skills.
Susan Parson,[20] the editor of the Federal Aviation Authority (FAA) Safety Briefing wrote,
"Clearly, the QF32 crew's performance was a bravura example of the professionalism and airmanship every aviation citizen should aspire to emulate."
Carey Edwards,[21] author of Airmanship wrote,
"Their crew performance, communications, leadership, teamwork, workload management, situation awareness, problem solving and decision making resulted in no injuries to the 450 passengers and crew. QF32 will remain as one of the finest examples of airmanship in the history of aviation.
The basic concepts and ideology that make CRM successful with aviation air crews have also proven successful with other related career fields. Several commercial aviation firms, as well as international aviation safety agencies, began expanding CRM into air traffic control, aircraft design, and aircraft maintenance in the 1990s. Specifically, the aircraft maintenance section of this training expansion gained traction as Maintenance Resource Management (MRM). In an effort to standardize the industry wide training of this team-based safety approach, the FAA (U.S.) issued Advisory Circular 120-72, Maintenance Resource Management Training[22] in September 2000.
Following a study of aviation mishaps over the 10-year period 1992-2002, the United States Air Force determined that close to 18% of its aircraft mishaps were directly attributable to maintenance human error.[23] Unlike the more immediate impact of air crew error, maintenance human errors often occurred long before the flight where the problems were discovered. These "latent errors" included such mistakes as failure to follow published aircraft manuals, lack of assertive communication among maintenance technicians, poor supervision, and improper assembly practices. In 2005, to specifically address these maintenance human error-induced root causes of aircraft mishaps, Lt Col Doug Slocum, Chief of Safety at the Air National Guard's 162nd Fighter Wing, Tucson, AZ, directed that the base's CRM program be modified into a military version of MRM.
In mid-2005, the Air National Guard Aviation Safety Division converted Slocum's MRM program into a national program available to the Air National Guard's flying wings, spread across 54 U.S. states and territories. In 2006, the Defense Safety Oversight Council (DSOC) of the U.S. Department of Defense recognized the mishap prevention value of this maintenance safety program by partially funding a variant of ANG MRM for training throughout the U.S. Air Force. This ANG initiated, DoD-funded version of MRM became known as Air Force Maintenance Resource Management, AF-MRM, and is now widely used in the U.S. Air Force.[24]
The Rail Safety Regulators Panel of Australia has adapted CRM to rail, Rail Resource Management, and developed a free kit of resources. Operating train crews at the National Railroad Passenger Corporation (Amtrak) in the United States are instructed on CRM principles during yearly training courses.
Crew resource management has been adopted by merchant shipping worldwide. The STCW Convention and STCW Code, 2017 edition [25] published by the I.M.O. states the requirements for Bridge Resource Management and Engine Room Resource Management training. These are approved shore based training or simulator training or approved in service experience. Most maritime colleges now hold courses for deck and engine room officers. Refresher courses are held every 5 years. Together these are referred to as Maritime Resource Management.
Firefighting application
Following the successes experienced in the aviation community, Crew Resource Management (CRM) was identified as a potential safety improvement program for the fire services. Specifically, Ted Putnam, Ph.D., wrote a paper that applied CRM concepts to the tragic and violent deaths of 14 Wildland firefighters on the South Canyon Fire in Colorado.
From this paper a movement was initiated in the Wildland and Structural Fire Services to apply the Aviation CRM concepts to emergency response situations. Various programs have since been developed to train emergency responders in these concepts and to help track where breakdowns occur in these stressful environments.
Elements of CRM have been applied in U.S. healthcare since the late 1990s, specifically in infection prevention. For example, the so-called "central line bundle" of best practices recommends using a checklist when inserting a central venous catheter. Unlike in the cockpit the observer checking off the checklist is usually lower ranking than the person inserting the catheter. The observer is encouraged to communicate when elements of the bundle are not executed (for example, a breach in sterility has occurred).[26]
A division of the United States Department of Health and Human Services, the Agency for Healthcare Quality and Research (AHRQ), also provides training based in CRM principles to healthcare teams at no cost. This training, called TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety), and the program is currently being implemented in hospitals, long-term care facilities, and primary care clinics around the world.[27] Specifically TeamSTEPPs was designed to improve patient safety by teaching healthcare providers how better collaborate with each other by using various tools such as huddles, debriefs, handoffs, and check-backs.[28][27] Implementing TeamSTEPPS has been shown to improve patient safety.[29] Although there have been attempts to implement TeamSTEPPS in settings around the world, there is evidence to suggest that TeamSTEPPS interventions are difficult to implement and are not universally effective.[28] However, there are strateigies that healthcare leaders can use to improve their chance of implementation success, such as using coaching, supporting, empowering and supporting behaviors.[30]
See also
- Threat and error management
- Single pilot resource management
- Sterile Cockpit Rule
- Line Oriented Flight Training
- Helmet fire
- Air France Flight 447
- British European Airways Flight 548
- Saudia Flight 163
- Maintenance Resource Management
- The Checklist Manifesto - primarily a justification of the application of these ideas to safety in medical operating rooms.
- ^ a b Diehl, Alan (2013) "Air Safety Investigators: Using Science to Save Lives-One Crash at a Time." Xlibris Corporation. ISBN 9781479728930. http://www.prweb.com/releases/DrAlanDiehl/AirSafetyInvestigators/prweb10735591.htm
- ^ Capt. Al Haynes (May 24, 1991). "The Crash of United Flight 232." Retrieved 2007-03-27. Presentation to NASA Dryden Flight Research Facility staff.
- ^ "United Flight 232." Retrieved 2007-03-27. Presentation to NASA Dryden Flight Research Facility staff.
- ^ a b c Langewiesche, William (October 2014). "The Human Factor". Vanity Fair. Retrieved 2014-09-25.
- ^ Cooper, G.E., White, M.D., & Lauber, J.K. (Eds.) 1980. "Resource management on the flightdeck," Proceedings of a NASA/Industry Workshop (NASA CP-2120).
- ^ Helmreich, R. L.; Merritt, A. C.; Wilhelm, J. A. (1999). "The Evolution of Crew Resource Management Training in Commercial Aviation" (PDF). International Journal of Aviation Psychology. 9 (1): 19–32. doi:10.1207/s15327108ijap0901_2. PMID 11541445. Archived from the original (PDF) on 2013-03-06.
- ^ Ford, Jane; Henderson, Robert; O'Hare, David (February 2014). "The Effects of Crew Resource Management Training on Flight Attendants' Safety Attitudes". Journal of Safety Research. 48.
- ^ Diehl, Alan (June, 1994). "Crew Resource Management...It's Not Just for Fliers Anymore." Flying Safety, USAF Safety Agency.
- ^ Diehl, Alan (November 5, 1992) "The Effectiveness of Civil and Military Cockpit Management Training Programs." Flight Safety Foundation, 45th International Air Safety Seminar, Long Beach, CA.
- ^ Air Force Instruction 11-290: "Archived copy" (PDF). Archived from the original (PDF) on 2011-05-27. Retrieved 2007-12-07.CS1 maint: Archived copy as title (link)
- ^ OPNAVINST 1542.7C: "Archived copy" (PDF). Archived from the original (PDF) on 2011-07-22. Retrieved 2011-03-14.CS1 maint: Archived copy as title (link)
- ^ Brown, Douglas. "ACT-E Update". Knowledge. US Army Safety Center. Archived from the original on 13 October 2013. Retrieved 12 October 2013.
- ^ International Association of Fire Chiefs (2003). "Crew Resource Management: A positive change for the fire service" (PDF). Archived from the original (PDF) on 4 December 2010. Retrieved 6 September 2010.
- ^ ["Air Crash Investigation: Focused on Failure"] Discover Channel/National Geographic Program "Mayday" S12 E08
- ^ NTSB report: Eastern Airlines, Inc, L-1011, N310EA, Miami, Florida, December 29, 1972, NTSB (report number AAR-73/14), June 14, 1973
- ^ International Civil Aviation Organization,Circular 153-An/56, Mortreal, Canada, 1978)
- ^ Capt. Al Haynes (May 24, 1991). "The Crash of United Flight 232". Archived from the original on October 26, 2013. Retrieved 2013-06-04. Presentation to NASA Dryden Flight Research Facility staff.
- ^ Otelli, Jean-Pierre (October 13, 2011). Erreurs de pilotage Tome 5 [Pilot Error vol. 5] (in French). Altipresse. ISBN 979-1-090465-03-9.
- ^ Wise, Jeff (6 December 2011). "What Really Happened Aboard Air France 447". Popular Mechanics. ISSN 0032-4558. Archived from the original on 4 November 2013. Retrieved 22 June 2013.
- ^ Parson, Susan (2013). Flight of a Black Swan – Airmanship (Still) Trumps Automation". Federal Aviation Authority (FAA) Safety Briefing p32, September/October 2013
- ^ Edwards, Carey (2013). Airmanship (pp. 17-18). England: Blacker Limited. ISBN 978-1-897739-66-2
- ^ FAA AC 120-72: http://www.airweb.faa.gov/Regulatory_and_Guidance_Library/rgAdvisoryCircular.nsf/0/3e5ec461ecf6f5e886256b4300703ad1/$FILE/AC%20120-72.pdf
- ^ U.S. Air Force Safety Center, 2003: https://web.archive.org/web/20030624092721/http://www.af.mil/factsheets/factsheet.asp?fsID=153
- ^ Air Force MRM: "Archived copy". Archived from the original on 2007-06-30. Retrieved 2009-02-21.CS1 maint: Archived copy as title (link)
- ^ STCW Including 2010 Manila Amendments, 2017 Edition. Published by the International Maritime Organization ISBN 9789280116359 Pages 104 and 145
- ^ Institute for Healthcare improvement. Central Line Bundle. available at http://app.ihi.org/imap/tool/#Process=e876565d-fd43-42ce-8340-8643b7e675c7,retrieved 7-18-13 and Centers for Disease Control and Prevention. Guidelines for the Prevention of Intravascular Catheter-Related Infections, 2011. Available at https://www.cdc.gov/hicpac/pdf/guidelines/bsi-guidelines-2011.pdf ,retrieved 7-18-13
- ^ a b U.S. Department of Health and Human Services, Agency for Healthcare Quality and Research; http://teamstepps.ahrq.gov/aboutnationalIP.htm
- ^ a b Stewart, Greg L.; Manges, Kirstin A.; Ward, Marcia M. "Empowering Sustained Patient Safety". Journal of Nursing Care Quality. 30 (3): 240–246. doi:10.1097/ncq.0000000000000103.
- ^ Sawyer, Taylor; Laubach, Vickie Ann; Hudak, Joseph; Yamamura, Kelli; Pocrnich, Amber (2013-01-01). "Improvements in Teamwork During Neonatal Resuscitation After Interprofessional TeamSTEPPS Training". Neonatal Network. 32 (1): 26–33. doi:10.1891/0730-0818.104.22.168.
- ^ Manges, Kirstin; Scott-Cawiezell, Jill; Ward, Marcia M. (2017-01-01). "Maximizing Team Performance: The Critical Role of the Nurse Leader". Nursing Forum. 52 (1): 21–29. doi:10.1111/nuf.12161. ISSN 1744-6198.


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Blog Posts in June, 2013
Challenging DUI Evidence: Field Sobriety TestsPosted By Jerrell R. Johnson, Esq.Any time an individual consumes an alcoholic beverage, takes any prescription medication or over-the-counter drug, or uses a controlled substance and gets behind the wheel of his or her vehicle, he or she risks the danger of being arrested and charged for intoxicated driving. You can expect law enforcement and the Commonwealth of Virginia to take any suspected DUI charges extremely seriously. ...Continue Reading
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1. 4 Favorite bands you loved in high school
High school. high school, high school. I don't know if I can remember what I was listening to in high school. Chumbawamba? Shania Twain? Aqua? Probably all of them. I know that I had Jock Jams in my CD player. I vaguely remember singing that Freshman song. Oh, loved Weezer. I wanted to destroy that sweater. And to this day, I can still "rap" (I use that term very loosely) all of the lyrics to TLC's No Scrubs.
2. 4 go to meals you'd love to learn to cook or can cook really well
I'd have to say lasagna first. I use a secret ingredient. It's so simple. It's just an extra pound of – …wait. We just met.
I make a super easy dip recipe, that's literally 3 ingredients, but the best dip in the world. It's cream cheese, cottage cheese and an insane amount of garlic powder. But you can only dip Ruffles in it. No tortilla chips. No Baked Lays. Ruffles Originals only. It's great for large parties. But bad for when you have to be in contact with other people the next day. #garlicneverdies
I would love to learn to bake. I feel like I can cook…but baking is a-whole-nother ballgame. I can't think of a 4th thing…
3. 4 necessities to your daily life
Hot water with lemon. This is a recent necessity, but I'm loving it as an alternative to coffee. Sleep…I need my sleep. I only need about 6 solid hours, but 6 hours nonetheless. Hugs from all of my boys. Especially Huz, when he gets home from work. There is something about just being squoze that is so weirdly therapeutic for me. Squoze. Is that a word? I also need sugar. On a daily basis. Some form, whether it be a stick of gum or a
pint of Ben & Jerry's cookie.
4. 4 makeup necessities you must have if you could only have 4 on
Concealer, because the bags under my eyes aren't designer. Eyeliner, because I'm Asian. My faux lashes, so that I look like I'm awake. And my bronzer, because I live in Washington.
5. 4 favorite apps on your iPhone or iPad
Instagram. Rhonna Designs. Camera. Awesome Note.


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This is a list of all current PAEA councils, committees, subcommittees, and other groups. Questions regarding council or committee work can be directed to firstname.lastname@example.com
Considering a leadership role?
Assessment Council
- The Assessment Council (AC) oversees the development and implementation of student testing services within PAEA, ensuring that products align with program and student needs. Housed within the AC are the PACKRAT Committee and three Rotation Exam Review Committees (RERC), each charged with writing PACKRAT™ and End of Rotation™ examinations.
Awards Committee
- The Awards Committee develops and oversees a fair and inclusive process to recognize the significant contributions of PAEA members through annual awards by assessing current awards and making recommendations to the board, as
CAS Enhancements Committee
Committee on Clinical Education
- The committee provides resources, facilitates initiatives and supports integration of clinical experiences throughout the continuum of entry-level PA education, guiding transition into team-based practice
Committee on Didactic Education
- The committee develops and oversees resources and initiatives related to the didactic phase of entry-level PA education
Conference Council
- The Conference Council promotes the excellence of PA education through ongoing professional development and networking of PA program faculty and others involved in PA education, including, but not limited to, PAEA's Annual Education Forum and the AAPA Annual Conference. The committee's main responsibilities revolve around the Annual Education Forum. The committee solicits proposals for education sessions at the Forum, reviews the submissions in a blinded process, schedules the presentations, and moderates and evaluates the sessions.
Cultural Competencies Review Committee
Curriculum Council
- The council identifies, evaluates and responds to trends and innovations in medical education and practice, and also guides and recommends the enhancement of curricular resources. The council oversees and works side-by-side with both the Committee on Clinical Education and the Committee on Didactic Education to address the broader needs within the PA education continuum.
Ethics Council
- Develops resources to educate member programs about the PAEA Code of Ethics, reviews and evaluates annual council/committee disclosure of conflict of interest forms, and upholds the PAEA Code of Ethics. As part of its effort to review potential ethics violations or conflicts of interest, the Ethics Council, will, as necessary, conduct investigations to determine if there has been a violation of the Code of Ethics.
External Liaisons
Faculty Development Council
- The FDI promotes the professional development of PA program faculty and staff through enrichment, knowledge, and skills in the areas of education, scholarship, management, and leadership. It accomplishes this goal by developing and presenting seminars, webinars, certificate programs, and materials for the PAEA website.
Finance Council
- The Finance Council's main responsibilities revolve around developing the Association's annual budget, overseeing the transition of investment services, monitoring investment outcomes, assessing financial impact of motions as appropriate, and maintaining the Financial Policies and Procedures Manual. Committee members must be well-versed in the preparation of budgets: able to review financial statements from the prior year so as to identify areas where adjustments may be needed; capable of reviewing investment performance reports; and able to review tax documents to ensure the document presents the organization fairly and accurately.
Governance Council
- This council ensures that PAEA's governing processes and procedures are both appropriate and effective in meeting the needs of the Association and its members. It works with other committees to incorporate committee procedures into the PAEA policy and procedures manual.
Government Relations & External Affairs Council
- The Government Relations & External Affairs Council is charged with ensuring that the Association's advocacy efforts effectively address PA education issues on the national level. The committee's major functions are to: contribute to and monitor the Association's legislative agenda and advocacy strategy, promote greater interaction by faculty and students with federal policymakers, advocate for greater inclusion of PAs in federal programs, advocate for increased amounts of public funding for PA education programs, and build new strategic partnerships with other associations, non-profit organizations, and government agencies related to PAEA's advocacy agenda.
Inclusion & Diversity Council
- The standing charge of the IDC is to promote diversity and inclusion within PA education, including applicants, students, and faculty. The committee focuses on this aspect as it relates to health care disparities and workforce issues.
International Clinical Rotations Subcommittee
Leadership Development & Recruitment Council
- LDRC's charge is to facilitate the recruitment of qualified prospective leaders for the Association and the process by which members get to know candidates, as well as to provide information for potential candidates to help form their decision-making. One future initiative is to develop leadership competencies for the Association. LDRC members are expected to bring prior leadership experience to their role on the committee.
- The committee provides oversight for the maintenance and enhancement of the PACKRAT™ exam, constructing a new version of PACKRAT each year
Project Access Committee
Recruitment & Admissions Council (formerly CASPA)
- Included in its charge to provide oversight for the maintenance and enhancement of the Central Application Service for Physician Assistants (CASPA) service, the committee serves as an admissions resource for PA programs; develops program recruitment strategies, identifies barriers to participation; develops strategies to increase applicant data sharing among programs; reports on the applicant pool, trends, and other related data; and provides workshops for CASPA participating programs on best practices for admissions.
Recruitment & Retention Committee
Research Council
- The charge of the Research Council is to recommend research priorities for the Association, encourage the dissemination of PA educational research, foster faculty scholarship and educate faculty regarding Association and other data sources that support research.
Rotation Exam Review Committee: Emergency Medicine/Surgery
- The RERCs oversee specific End of Rotation™ examinations. One committee focuses on the development of the Internal Medicine and Family Medicine End of Rotation, another on the Pediatrics, Women's Health, and Psychiatric End of Rotation™ exams, and the third one on the Emergency Medicine and Surgery End of Rotation™ exams.
Rotation Exam Review Committee: Internal/Family Medicine
Rotation Exam Review Committee: Women's Health, Pediatrics, Psychiatry
Student Advisory Task Force
Workshop Committee
Special Committees and Other Groups
Journal of Physician Assistant Education
- Editor in Chief: David P. Asprey, PhD, PA-C
Journal Editorial Advisory Board Roster


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Triple ICE enforcement
"We will triple the number of ICE agents."
Triple ICE enforcement
Trump signs executive order to increase ICE deportation officers
Five days after his inauguration, President Donald Trump signed an executive order to increase the number of immigration officers, a move that's in line with one of his top campaign promises.
Trump's executive order directs the secretary of homeland security, through the director of U.S. Immigration and Customs Enforcement, to "take all appropriate action to hire 10,000 additional immigration officers, who shall complete relevant training and be authorized to perform the law enforcement functions described in section 287 of the INA (8 U.S.C. 1357)."
Powers vested in that section of the Immigration and Nationality Act include the ability to arrest an individual who is entering or attempting to enter the United States illegally and to question individuals as to their right to be in the country.
ICE, an agency within the Department of Homeland Security, has about 20,000 employees, including an estimated 5,800 deportation officers who identify, apprehend and remove deportable immigrants.
Trump's promise is to triple the number of ICE deportation officers, and by adding 10,000 officers it gets pretty close to tripling the number.
On Jan. 25, Trump told immigration enforcement employees that his executive orders (he also signed an executive order to build a wall on U.S.-Mexico border) will empower ICE officers "to target and remove those who pose a threat to public safety, calls for the hiring of another 5,000 border patrol officers, calls for the tripling of the number of ICE officers."
"And you both do an incredible job, but you need help, you need more," Trump said.
The executive orders signed Jan. 25 say the additional hirings shall be carried out to the extent permitted by law and subject to the availability of appropriations.
Pending funding and hiring, we rate this promise In the Works.
Email exchange, Steven Cheung, White House assistant communications director, Jan. 25, 2017
Email exchange, ICE official, Jan. 25, 2017
WhiteHouse.gov, Executive Order: Border Security and Immigration Enforcement Improvements, Jan. 25, 2017
WhiteHouse.gov, Executive Order: Enhancing Public Safety in the Interior of the United States, Jan. 25, 2017
U.S. Citizenship and Immigration Services, section 287 of the INA (8 U.S.C. 1357, accessed Jan. 25, 2017
More officers means more money needed
One of President Donald Trump's most polarizing talking points during the campaign was the deployment of a deportation force to remove people living in the country illegally.
An estimated 11 million people don't have legal permission to be in the United States. About 742,000 people who came to the country when they were minors were temporarily protected from deportation under a deferred action program introduced by President Barack Obama's administration. During his presidential campaign, Trump promised to eliminate that program, but expressed a more sympathetic tone during an interview with Time magazine that published after the Nov. 8 election.
While Trump's comments on deportations have often been vague, he has frequently declared his determination to deport millions, particularly criminals.
"We are going to triple the number of [Immigration and Customs Enforcement] deportation officers," Trump said during an immigration speech in Arizona in 2016. "Within ICE, I am going to create a new special Deportation Task Force, focused on identifying and removing quickly the most dangerous criminal illegal immigrants in America who have evaded justice.
During the presidential campaign, Trump branded himself as a law-and-order candidate whose administration would strictly adhere to and follow the law.
Trump has emphasized his desire to remove immigrants in the country illegally who have been convicted of crimes, saying they've killed thousands of Americans.
"Nearly 180,000 illegal immigrants with criminal records, ordered deported from our country, are tonight roaming free to threaten peaceful citizens," Trump said July 2016 at the Republican National Convention.
The Department of Homeland Security would need to allocate its financial resources, appropriated by Congress, toward the funding for the additional ICE employees.
Trump's priority removals, especially for criminals, mirror the ones under Obama's administration.
People who are criminals, gang members, security threats, who have overstayed their visas, recent illegal arrivals and "those relying on public welfare or straining the safety net" are among Trump's enforcement priorities.
Trump has not provided estimates of how much would be needed for ICE staffing increases and for the special deportation task force.
ICE receives about $6 billion a year and agency-wide employs about 20,000 people.
In fiscal year 2016, ICE removed 240,255 individuals, 58 percent of them were previously convicted of a crime, according to the agency.
Trump as president would have discretion to set removal priorities and to decide how to best deploy the finite immigration enforcement resources appropriated by Congress, said Stephen Legomsky, professor emeritus at Washington University School of Law in St. Louis and a former chief counsel at U.S. Citizenship and Immigration Services.
"He would not need any further congressional action to change the existing priorities, and he could plausibly announce those priorities on his first day in office if he and his team are ready to do so," Legomsky said.
Trump's promise to triple ICE's deportation officers depends on funding from Congress. The president submits a budget to Congress in February. Based on the 1974 Congressional Budget Act, the deadline for the final adoption of the budget resolution is April 15, though final agreements may come later, notes a report from the Congressional Research Service. The upcoming fiscal year starts Oct. 1, 2017.


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FAVT's stopover in Windhoek, Namibia is accompanied by a series of
activations that provide a discursive platform for researchers, artists, and
the public to engage through guided tours, thematic talks and performances.
Locally produced items on the programme are grouped in "modes of
futuring" or themes addressed in the FAVT exhibition.
Artists, activists and academics in Namibia have been brought together for
the 10-week programme and through their medium of choice, they will bring
their perspective and style to comment on the FAVT exhibition, and create
works that reflect their critical interpretation of time and the future.
You can find the full program here: FAVT Exhibition Brochure


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S & S Holiday Home, Ooty
23 Jan 2020
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24 Jan 2020
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Fern Hill
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Governor Solai Road, Near JSS School, Fernhill Post, Thettukal, Fern Hill, OOTY, TAMIL NADU, India, Pin-643004 , Ooty
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S & S Holiday Home is located near JSS School, Fernhill Post, Thettukal, Ooty. This basic property has 3 neatly maintained cottages to offer for the guest. The property lies in close proximity of the bus Stand, railway station both which are at a distance of 2 kms away from the hotel. This economical resort attracts honeymooners as well as guest who are looking out for a basic luxurious stay at the hill station. The facilities provided by S & S Holiday Home are 24 hours front desk service along with room service. Guest can enjoy sumptuous breakfast from the in-house restaurant at a surcharge rate. Guest can visit many of the local attractions such as Rose garden, Botanical garden as well as Boat house and many more places.
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Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
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The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
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The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
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The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
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Todd Martin
Sales Strategy
You can scroll the shelf using ← and → keys
You can scroll the shelf using ← and → keys
How are you connecting with today's new, better-informed customer? This blog will explore the changing role of today's sales professional.
I'm Todd Martin. I've been working in sales management and CRM for over 20 years, and was fortunate enough to be in on the ground floor of some very successful technology companies, like GoldMine, SalesLogix and Sage CRM. I'm now leading the Sales team at Nimble (a web-based social relationship manager).
I've always been passionate about CRM and the sales profession for a variety of reasons. I like people. I like helping people by providing them with products or services that make their personal or professional lives better or richer or easier in some way. And I like tools that help consumers and companies connect.
I'll be focusing primarily on social selling — you might hear it called Sales 2.0 or Social CRM — in this space. This new sales paradigm is aptly named: It describes standard sales techniques blended with the new opportunities and challenges that social media offer to today's salespeople.
2012's Savvy Customer
The collision of CRM and social media is transforming the selling process. Customers are more informed than ever, and they've taken the lead in sales interactions. The tools that are accommodating this change –LinkedIn, Facebook, Twitter, Google+ et al – are constantly evolving. So the concept of social selling has to constantly change in small ways to accommodate these new capabilities.
You can consult books or blogs or webinars or entire websites about social selling. But with only so many hours in your workday, how do you identify the best sources of information about managing your customer relationships?
I'm offering this blog as one of your options. I've watched the sea change taking place in the sales process from a front row seat. I know what worked with both traditional sales approaches and with the new social selling because I've been serving in the profession all along.
And I've worked with tremendously talented teams who built software and websites that can empower sales professionals and help them manage their customer relationships, like Jon Ferrara's GoldMine and Nimble, and Pat Sullivan's SalesLogix and ACT. As CRM morphed into social CRM, I watched the "R" become the most critical letter in that acronym.
A Collaborative Community
While I have a lot to share with you about social selling and the tools that make it possible, I'm hoping that this blog won't just consist of my voice. I want to hear about you, how you're making the transition to the new social sellingmodel.
Tell me about the passion that prompted you to either start your own business or work for your current employer. Comment about your CRM experience, what works for you and what doesn't.
Most important, I want to know where you're running into problems during this period of great change, and how I might help you. Along the way, those of us who create this community can get to know each other.
Thanks for visiting. I hope to see you again soon.


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One 750ml bottle of the Very Rare and Outstanding 1964 Vintage of Chateau Vieux-Château-Certan. Chateau Vieux-Château-Certan is the Outstanding Pomerol property that is Rated very close to Chateau Petrus, and always produces Quality, Classy Pomerol Wines. Many Wine Connoisseurs actually prefer Chateau Vieux-Château-Certan to Ch. Petrus, because of its Sturdier, more Medoc- Like Encepagement. This Rare 1964 Vintage is rated a High 91 points by The Wine Advocate Magazine, and here is their review , " 91 out of 100 ....... The 1964 is a Lovely Wine that is Round, Generous, Velvety, and Deeply Fruity. It has a Very Sweet, Ripe Bouquet of Fruit, Oak, and Truffles. With Soft, Amply endowed Flavors, Medium to Full body, and a Long, Long Silky Finish. It remains a Sumptuously Rich, Intensely Flavored Wine (from a magnum). Anticipated Maturity: Now - 2030. "- The Wine Advocate Magazine. Additional Information : In the heart of the Pomerol, only a few rows of vines away from the famous church tower, is situated Vieux Château Certan, the oldest cru of the Pomerol Appellation. Founded in the XVIth Century and known under its present name since 1745, the Chateau was acquired in 1924 by Georges Thienpont. Since this time it has continued to affirm itself as one of the Rarest and most Prestigious crus in the World. A symbol of Perfection; the Exquisite Finesse of its Wines, the Elegance of the Chartreuse Chateau surrounded by age-old trees, the order and quality of the vineyard, Vieux Château Certan inspires Fascination on the part of great international Connoisseurs and Artists. Vieux Château Certan was the most prized Château in Pomerol between 1770 and 1875 when it was owned by the Demay family. In 1875 the chateau lost its Top spot to Chateau Pétrus, which incidentally it joins as a neighbor. The Two Châteaux have the highest proportion of `buttonhole' clay on the high terrace of Pomerol. Which Contributes to the Excellence and Uniqueness of Both of these Rare Wines. The Wine is composed of 85% Merlot and 15% Cabernet Franc, set amongst 13.5 hectares of Vineyards. Vieux Château Certan is Definitely Pomerol at its Finest. This bottle is in Mint Condition with a Top-Shoulder Fill , and is in Commercial Storage. Thank you for looking.
Currently there are no questions to display.
I will email the Winning Bidder the Actual shipping costs after the Auction Close. It usually averages $25 Dollars for FedEx Ground , Freight and Insurance.
I accept Check, Money Order, and Paypal , whichever you prefer.


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The City of Jefferson, Texas
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The Grove! Rest assured, your email address will never be traded, sold or abused!
The City of Jefferson, Texas. A thriving riverport in the 1800's, the town is now a sleepy, delightful little place where a traffic jam means two cars in front of you at the red light, and it's not unusual to pass a horse and buggy as you drive down the street.
You can relax on the steps of a gazebo, read a book under the shade of a 100 year old oak tree, or take a boat trip down the Big Cypress Bayou. There are many fascinating tour homes, museums that will keep you entertained for hours, restaurants with some of the best cuisene that you'll find anywhere, and if you'd like, you can even dance the night away to a live band.
You'll find over one hundred buildings in Jefferson that have been awarded historical markers, and there are over forty bed and breakfasts, along with two historic hotels. As you walk the streets of town, you will discover art studios, antique shops, and any number of other curious stores to explore, all housed in historic buildings.
You can visit Jefferson two dozen times and never have the same experience - it's a magical place, much like the mysterious city of Brigadoon that appears out of the countryside mist. Below are just a few of the things that you'll find...
The Jefferson Jimplecute is the newspaper that serves the city, and you can pick up this week's copy at the Jimplecute office, at the General Store, or several other places around town. But what is a "Jimplecute"? Well, under the masthead of the paper is the legend: "Join Industry, Manufacturing, Planting, Labor, Energy (and) Capital (in) Unity Together Everlasting." I've heard that this wasn't the orgin of the name, but who knows... it's a must-read during your trip to Jefferson! Click here to visit their website!
Click here to return to our home page.
This website and all images are copyright 2002-2013, and may not be used without prior written permission.


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Pure Salon | Online Scheduling System
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For returning users: please login to proceed.
Online appointments require a minimum of 12 hours advance scheduling.
For cancellations or to reschedule an appointment,
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For clients of Jackie, Stacey, CreeAnn, and Rachel D scheduling a color service, either with or without a haircut, you must begin by selecting the color service first. Then select either "Haircut" or "Shampoo/Blowdry" under the service group "Color Finishing Service".
Please note that not all stylists are online scheduling availiable so you will need to contact the salon to reserve an appointment.
For questions, please call the salon directly. Thank you.
Pure Salon | 616.301.7873


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Until very recently, the contribution of people from the former colonies to the two world wars has largely been relegated to the sub-text of mainstream coverage. Whose Remembrance? is an AHRC-funded Imperial War Museum project, funded through the Connected Communities programme, which aims to help restore this unfairly forgotten history to its rightful place in our consciousness – an investigation into the state of research into the experiences of the peoples of Britain's former empire in the wars and its availability to 21st-century British audiences and communities. Find out more in a feature on the AHRC website.
Tag Archives: film
Premiere of new films on North East WW1 experiences
There will be a unique premiere at Tyneside cinema this July, as two short films about North East experiences of the First World War are aired.
The films were created by Newcastle and Durham University postgraduates and sixth formers from Heworth Grange and Ponteland High School. Postgraduates visited the Northumberland Archives at Woodhorn to gather private diaries, letters and photographs. These personal accounts and current sixth formers' responses to them are at the heart of both films.
These films show the war through the eyes of the generation that experienced it and explore what it means for modern students to read those experiences.
The film-showing will take place in the Roxy at the Tyneside Cinema in Newcastle on 28th July at 6.30pm. The event is free and all guests will receive a glass of wine on arrival. Once the films have been shown there will be a Q&A session with the filmmakers, the sixth-formers who took part and archivists from the Northumberland Archives at Woodhorn. This will be chaired by the Project Co-Ordinator, Dr Katherine Cooper.
To attend please email Faye Keegan on firstname.lastname@example.com by 20th July 2014.
This project is funded by the Arts and Humanities Research Council, as part of the Collaborative Skills Development programme.
WW1 research at the Connected Communities Festival, 1-2 July
The AHRC's Connected Communities Festival gets underway in Cardiff this week. Among the many community research showcases and activities, research into the First World War will be the focus for reflection and community participation.
On Tuesday 1st July in the Motorpoint Arena, there will be a World War One 'Antiques Roadshow' Event which invites the public to bring along their memorabilia. You can drop in from 10am until 4pm.
A screening of Whose Remembrance?, a film exploring how the peoples of the former British Empire were affected by the two World Wars, will be shown at 1.45pm on Tuesday 1st July in the Motorpoint arena. If you can't make the screening, a stall at Motorpoint Arena on both days will showcase the findings of the film:
The former colonies were an inextricable part of the British war effort in both wars. But what do we really know of the story of military service and of the home fronts experienced in Africa, India and the Caribbean? What do the present minority communities in the UK – for whom this a part of their heritage – know of this piece of history?
Another stand in the Motorpoint arena on both days will also showcase the five new World War One Engagement Centres, with representatives from each centre keen to talk about their specific research themes and plans for the commemorations ahead. And, a session on Cultures of Commemoration will explore the role of the centres and of commemoration at this time. This session will begin at 11am on Tuesday 1st July in the Motorpoint Arena.
The Festival gives us an opportunity to explore what commemoration means for individuals, organisations and places in
Wales and across the UK. We are keen to hear what Festival participants have to say about the possibilities of academic and public research collaborations on the FWW.
To encourage discussion, the Centres will bring some recent examples of commemoration, including Joanne Sayner's 4-minute AHRC film produced by children, 'Why Commemorate the FWW?'; work with four regimental museums in Northern Ireland; cross-community work based in part on Cymru1914 for Wales and potentially similar work on Ireland; and a Nottingham project on green spaces.
These projects are just one part of a diverse programme of events. Find out more, including the full programme, on the AHRC website.
Whose Remembrance?
Last month, Suzanne Bardgett, Head of Research at the Imperial War Museums, came to the AHRC to share their plans for researching the First World War in this important year, and to share a film, the outcome of an AHRC-funded project.
Whose Remembrance? began as a scoping study under the Connected Communities programme which explored the colonial experience of the two World Wars. The findings were so compelling that the project later received follow on funding for dissemination, and the film is both a part of and a celebration of that.
The film, Bargett explained, is about doing history, rather than about the history itself. It is clear that colonial troops and labourers were often exploited for the war effort, but the film is upbeat because it shows how researchers are dynamically uncovering, reflecting on, and sharing their stories.
As is clear from much of the coverage and stories shared on this blog and elsewhere, there is no one war experience or narrative. The First World War was different for all nationalities and individuals. There is to date no feature film in the UK about colonial war service, despite the many other films that spring to mind (from Oh! What a Lovely War [1969] to War Horse [2011]). The colonial story has often been overlooked, but Whose Remembrance? seeks to change that.
The film hopes to inform teachers and policy-makers, and to inspire other projects addressing the experience of colonial subjects in times of conflict. Already, it has been shown at the UK's House of Commons, to school groups, and as far afield as New Zealand and Bangladesh – themselves both former British colonies. Now, you can watch and share the film in full via Youtube.


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The Kabbalah Centre Focuses on the Youth
The Kabbalah Centre is such an open organization for people to enter and find simple steps to achieve peace and happiness in life. The teachings of Kabbalah benefit people as they go through life and experience constant change and difficult situations. The Kabbalah Centre, based in Los Angeles, does not leave any group out of these teachings, particularly the youth. The teenage years are a time when young people are presented with certain issues for the first time. Teenagers are suddenly faced with more responsibility, relationships around them start shifting, and even they even have to try and understand their feelings which have evolved drastically from prior years. This is why The Kabbalah Centre in Los Angeles has the TEENS Program.
Teachers, mentors, and guides provide support to teenagers from the ages of 13 to 17. Using the foundation of Kabbalah teachings, teenagers are given the arsenal that they need in order to navigate school, their home life, and their expanding social life. The Kabbalah TEENS Program is definitely a sign of growth that is very different than how Kabbalah teachings were first disseminated. The Kabbalah has been taught for over 4,000 years by master teachers to their students. These teachings were only reserved for well-educated men over the age of 40 in the early years of Kabbalah.
The Kabbalah Centre was established in the early 1980s, and they came along to make these teachings more accessible to virtually anyone. This is what makes the TEENS Program so special. If teenagers are given the proper foundation that they need early on in life, then they will be able to adapt more easily to the constant challenges and changes that adulthood consists of throughout their adult years.


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Oh pie! This is a little spin on traditional apple pie. I personally love crumble toppings a lot and so when I saw this pie had a crumble top I had to go for it! The bourbon and apple cider add a nice punch of flavor. This will definitely be my new go to apple pie recipe.
I ended up having a little extra pie and filling and made two mini pies using ramikins. The pie crust recipe is really quite amazing, AND it makes enough for three pie crusts which keep well in the freezer.
Visit How Sweet It Is for the recipe here!


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Published in Discovering Barcelona.
As restless travelers, when we visit a new city we like to feel that everything has a story. Well, this is what actually happens when we get into the Cotton House Hotel Barcelona, a house inaugurated a year ago but that still surprises us every day. Reared in a building from the 19th century from […]
Published in Premium Traveler Barcelona News.
Have you ever heard about bleisure? Well pay attention because this new trend that refers to workers who take the opportunity to enjoy a few days of leisure during their business trips is booming. It directly relates with the professional flexibility of many work niches and the interests of workers who intend to add days […]
Published in Agenda.
It is considered one of the most important festivities in Catalunya and, both for visitors and residents, Barcelona has a full schedule of activities planned for this day. The tradition of the Sant Jordi dates back to the 15th century, when the population in Montblanc was threatened by a dragon. The beast polluted the air […]
Published in Experiences & Itineraries.
From Mediterranean forests to small beaches hidden around coastal towns, l'Empordà and la Costa Brava have become an idyllic setting throughout the year. Cradle of Catalan international artists such as Dalí, this area has a historical and cultural legacy that seduces all of its visitors. With a wide range of activities, we have offers that […]
Published in Discovering Barcelona.
One of the most common mistakes while traveling is watching reality through a lens. We do not see beyond the eye of the camera and forget to close our eyes and record the daily experiences. Well, in order to make your stay in Barcelona memorable, our professional photographers will capture the most special moments of […]
Published in Discovering Barcelona.
Exclusive and with privileged views. This is how we define the new fashionable place in Barcelona, One Ocean Club, a club located in Barcelona's Port, where some of the most spectacular yachts in the world dock. Its objective is the provision of marine leisure facilities for users of Marina Port Vell, their guests and friends […]
Published in Hotels.
You know those places where you feel a good atmosphere when just coming in? The Alma Hotel contrasts with the bustle of the city, a unique space that has become one of our best proposals during your stay in Barcelona. It has many of the qualities we look for in a city hotel: good location, […]
Published in Agenda.
The works of the leading masters of the Impressionist and modern paintings are exhibited in Caixa Forum courtesy of the Phillips Collection in Washington. From Romanticism to Abstract Expressionism, you'll find masterworks of painters such as Manet, Courbet, Sisley, Van Gogh, Degas, Picasso, Modigliani, Kandinsky, Pollock and Rothko, among others forefront. Founded in 1921 by Duncan Phillips, […]
Since 2016 we are a member of Barcelona Premium, an exclusive program which brings together the 56 best luxury companies in Barcelona, including hotels, restaurants, travel agencies, transportation companies, shops... The program is also one of the Virtuoso (the travel industry's leading luxury network) Preferred Destinations.
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text: Biddle Sawyer is a trusted veteran in the field of fine chemical development and custom manufacturing, sourcing, supply, marketing, and distribution. Headquartered in New York City, we have warehouses, offices, and associate partners around the world. Our presence in South America, Asia, and Europe allows us to serve our many global customers efficiently, delivering high-quality low-cost products to their doors.


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Tag: Metis (23)
- AI ROI: The Questions You Need To Be Asking - Nov 14, 2019.
During this free Metis Corporate Training webinar, Dec 5 @ 12pm ET, Kerstin Frailey, Senior Data Scientist and Head of Executive Corporate Training at Metis, will walk through what you need to ask before, during, and after the lifetime of a data science project to accurately assess its impact on the business.
- Webinar: Data-Driven Approaches to Forecasting - Sep 19, 2019.
Whether it's demand forecasting, supply chain management, or any other application, getting it right requires balancing the need for performance with the constraints of implementation and complexity. Learn more in this free webinar, Data-Driven Approaches to Forecasting, Sep 26.
- Demystifying Data Science: Free Online Conference July 30-31 - Jul 16, 2019.
On Jul 30-31, join 22 speakers giving 16 talks and 6 workshops during Demystifying Data Science, a FREE two-day live online conference hosted by Metis, a leader in data science education.
- Building an Effective Data Science Project Portfolio: A Live Webinar by Metis | May 15 | 1pm ET - May 7, 2019.
This workshop is designed for business leaders, data science managers, and decision makers who want to ensure the effectiveness of the AI and data science capabilities they are building.
- Top 4 Reasons You Should Take A LIVE Online Data Science Course - Sep 18, 2018.
Data science education is readily available and live online courses are a great way to begin. Metis 20% off all part-time, Live Online courses offer ends Sep 23 - Get started today.
- A FREE Live Online Conference For Aspiring Data Scientists & Data-Curious Business Leaders - Jul 10, 2018.
Demystifying Data Science - a completely free, live online conference for aspiring data scientists and data-curious business professionals, July 24-25. Experience 28 interactive data science talks from industry-leading speakers. Register now!
- 24 Interactive Data Science Talks, Totally FREE and Live Online 9/27 – Register Now! - Sep 13, 2017.
On Sep 27, watch 24 free, LIVE data science talks from industry-leading speakers who will collectively demystify the training, tools, and career paths associated with the exciting field of data science.
- Metis: Evangelist - Mar 1, 2017.
Metis is seeking an Evangelist to drive brand awareness and growth of Metis, leading outreach efforts to the data science communities in New York City, Chicago, San Francisco and Seattle.
- Data Science Hackathon, Metis / Invisible Institute, Nov 19, San Francisco - Nov 14, 2016.
Join hackathon to explore data science models and D3 visualizations to help the efforts of the Citizens Police Data Project.
- Meet Data Science graduates – Metis Career Day Sep 22, San Francisco - Sep 15, 2016.
During a 12-week intensive program, Metis data science students build five projects using machine learning and statistical modeling techniques in Python, industry-level visualizations in D3, and real-world data in cloud-based SQL, no-SQL, and Hadoop databases.
- Introduction to Data Science and Data Visualization with D3.js: San Francisco and New York City - Aug 5, 2016.
Visit Metis in San Francisco (Aug 10) and New York City (Aug 9) for an overview of the field of data science and the use of data visualization tool D3.js.
- Metis Data Science Open Houses: San Francisco and New York City - Jul 13, 2016.
Visit Metis in San Francisco (July 14) and New York City (July 20) to learn about their 12-week data science bootcamps.
- Data Science Career Days at Metis, NYC – June 23, SF – June 30 - Jun 21, 2016.
In 12 week intensive program, Metis data science students build five projects using machine learning and statistical modeling techniques in Python, industry-level visualizations in D3, and real-world data in cloud-based SQL, no-SQL, and Hadoop databases.
- Metis Data Science Open House, Jun 13, New York City - Jun 10, 2016.
Visit Metis in New York City on June 13 at 6:30pm to see an Intro to Data Science presentation by Sergey Fogelson, creator and instructor of 6-week intro to Data Science course which starts in July.
- Explore Data Science – self-paced online learning - Jan 28, 2016.
Originally created by Booz Allen Hamilton for its team of nearly 600 data science professionals, Explore Data Science is now available exclusively from Metis for $99 for 2 months access.
- Course: Big Data Processing with Hadoop & Spark, starts Jan 19, NYC - Jan 5, 2016.
Learn Hadoop and Spark, two key Big Data technologies, with an evening course in New York City, starting Jan 19. Special KDnuggets discount with code 09P8W01CUP7B.
- Metis: Data Visualization with D3.js course, New York City, Sep 16 – Oct 28 - Aug 19, 2015.
Designed and taught by Kevin Quealy, Graphics Editor for the New York Times, this course is for anyone who wants to be proficient in the use of D3 and seeks expertise visualizing quantitative information. Enroll today!
- Data Science Open House Apr 29, Online or In-Person, NYC - Apr 24, 2015.
Data science educator Metis, creators of the Metis Data Science Bootcamp in New York City, are hosting Apr 29 open house, in person in NYC and live online. Attend to meet the instructors, students and alumni.
- Metis Data Science Bootcamp Open House, New York City, Feb 3 - Jan 21, 2015.
Meet instructors, students and alumni of Metis Data Science Bootcamp, enjoy pizza and drinks as instructors walk you through a sampling of what students learn in 12 weeks.
- Metis (a division of Kaplan): Data Science Lead - Jan 20, 2015.
An experienced data scientist to head the teaching of our data science bootcamps and to champion our growth in the field of data science education and training.
- Metis, a division of Kaplan: Data Science Lead - Nov 19, 2014.
An experienced data scientist to head the teaching of our data science bootcamps and to champion our growth in the field of data science education and training.
- DATA SCIENCE BOOTCAMP in New York City, Jan – Apr 2015 - Nov 8, 2014.
Learn Data Science in 12 weeks with in-person expert instruction - learn designing, implementing, and communicating the results of a Data Science project, including Data Visualization, modern Big Data tools and Hadoop stack.
- Metis Data Science Bootcamp, New York, 12 weeks - Jul 19, 2014.
Learn Data Science in 12 weeks with in-person instruction + ongoing career coaching + job placement support. Apply by Aug 11, 2014.


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7 dos and don'ts following a social media mishap
Even the most cool headed among us can let emotions get the best of us online. Here are some things to add (and avoid) in your strategy.
Social media is so powerful that a single post can make or break a brand's reputation. This is why it's important to think before you post, either as yourself or on your business's behalf.
Still, sometimes things don't go as planned. What seemed like a good status may turn out to be offensive or insensitive once feedback starts coming in. If you find yourself in this scenario, don't despair.
You can bounce back from a social media mishap with these tips:
1. Own it. Mistakes happen, so be the bigger person by acknowledging the situation and taking ownership of it.
An example of this is what frozen pizza brand DiGiorno did after a blunder. The company decided to ride on a trending topic on Twitter at the time, saying "#WhyIStayed You had pizza." As I turned out, the #WhyIStayed hashtag was trending in reference to the different personal reasons women had for staying in abusive relationships. DiGiorno deleted the post, admitted they didn't check the context of the hashtag first, and replied to every angry tweet with a personalized apology.
2. Inject humor. The amount of humor you should inject into your damage control depends on the kind of image your business presents and the severity of the faux pas you committed. If you touched on a heavy subject involving religion, politics or other sensitive topics, play it safe by handling the backlash with appropriate seriousness.
With little mistakes, you can try a light-hearted approach. Check out the way international organization Red Cross handled a rogue tweet on their Twitter timeline. Their social media director intended to post a tweet about getting drunk on Dogfish Head beer on her own account, but ended up posting on the organization's account instead.
3. Turn it around. What's been done is done, but you still can make a gaffe work for your business by taking it as an opportunity to do better. An example of this is when brewing company Dogfish Head prompted their followers to donate to Red Cross and tweet about it with the hashtag #gettngslizzerd, right after they got involved in the aforementioned Red Cross Twitter mistake. In response, Red Cross showed support for Dogfish Head's move by retweeting it. People were amused and impressed by the way Red Cross managed their PR disaster, so much so that some of them ended up donating blood.
1. Claim you've been hacked. People know well enough to figure out if your social media page has been hacked, or if you're just using the virtual equivalent of "the dog ate homework" excuse. It's bad enough you already committed a gaffe, so don't make it worse by treating your audience as though they were dumb. It won't turn out OK, as Arizona restaurant Amy's Baking Company Bakery Boutique & Bistro learned the hard way on Facebook, Yelp and Reddit.
2. Pretend it never happened. It's tempting to wait it out until people find another scandal to talk about, but not acknowledging the situation only makes them stick around longer to see what happens next. Delete the controversial post if you must, but your audience still deserves an explanation.
Don't remove negative comments and block users, as that will make people come back with a vengeance, like what happened when fruit spread manufacturer Smucker's deleted Facebook posts condemning its stance on genetically modified organisms.
3. React before you think. Luxury vodka brand Belvedere Vodka faced intense backlash on Twitter when they issued a half-hearted apology after posting an ad that makes light of rape. It goes to show that when replying in haste, you may make things worse with an inappropriate statement. Take your time to craft a thoughtful response that combines a sincere apology and accountability.
Don't wait too long, either. Social media disasters should be addressed as soon as possible.
4. Protest too much. Being defensive makes you look like you're letting the situation control you and not the other way around. It also makes you seem resistant to constructive criticism. This will fuel the trolls who try to bait you into arguments you'll regret later. Don't fall in that trap. You're setting yourself up for more ridicule, like what occurred after the long rant posted by dating app Tinder on Twitter in response to a negative Vanity Fair article.
A social media meltdown in itself is not the end of the world, but things can either get better or worse depending on your damage control. Hopefully the tips shared here will set your business on the road to PR recovery, and not the point of no return.
Alexandrea Roman is a social media specialist and copywriter for Azeus Convene. A version of this article originally appeared on PR in Your Pajamas.
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Ready for keyless entry?
Ensuring that the right people get in and out of the building at any given moment sounds simple, but in practice it's often complex. The solution is intelligent technological solutions that securely manage access in a way that just works.
Your business deserves keyless entry systems that work the way you need them to. It's time to rethink building access.
Do you stress over these access issues?
Lost Keys and Cards
Do you or your occupants misplace keys or cards more often than you'd care to admit?
Complicated Schedules
Do your occupants differing schedules and authorized access levels, making management difficult?
Lack of Awareness
Do you know who's entering or exiting your building? Do you know when and where?
Medlin Designs and Installs Intelligent Keyless Entry Solutions.
Entry systems need to work seamlessly to ensure that authorized parties can exit and enter easily – and to ensure that unauthorized parties can't. At the end of the day, that can mean a myriad of systems and settings that all must work in tandem with each other. It can get complicated, but, at Medlin, we believe in doing the job right.
Here's how we implement entry systems that work the way you need them to.
Technical Expertise
For entry systems to work well, multiple advanced technological components have to work well together. From smartphone apps, to key fobs, to gate systems, and sometimes even to biometrics, there are a variety of sources that need to integrate in order to allow efficient access.
Personal Consulting
We work closely with both national brand retailers and local businesses to consult on the very best solutions for their specific access needs. And our network of manufacturer and product line partners means we can design and develop access control system installation made for the new age of tighter access and bring it to the unique needs of your building.
Proven Process
Assess: We comprehensively review your building access system infrastructure to understand potential system pain points and your business needs.
Advise: We present a roadmap toward the best solution, giving you multiple options based on your business' needs.
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Trusted Brands
Your business deserves technology you can trust.
That's why we bring together the best products from Netgear, Sonicwall, Cisco and more. These brands have proven track records of success. With Medlin's expertise, they can be implemented to create the perfect setting where all kinds of IP communications equipment can connect seamlessly.
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Get in touch with us to take the first step toward seamless building entry systems.


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By: Asher, Neal
Price: $15.00
Publisher: Cosmos Books / Wildside Press: 2005
Edition: First Edition
Seller ID: 004523
Condition: Near Fine
Trade paperback, first printing. Originally serialized in Threads (2001), this book collects together these stories into a single novel. Not a book club, remainder or ex-library copy. One single, heavy crease at lower front tip, about 1" in length with a very faint vertical crease near spine (read once and carefully), else covers are intact and in fine condition. Page block is bright and square without soiling. Publisher's ISBN label affixed to back cover. View more info


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AERIN Culloden Table Lamp, Blue Lagoon
- Vendor Shipped
Easy, hassle-free returns online and in-store for eligible items.Learn More
Earn 5% Back in rewards4 plus free standard shipping3every day when you shop with your Williams Sonoma credit card at Williams Sonoma.Apply Now Learn More
- Summary
Inspired by lifestyle expert Aerin Lauder's philosophy that living beautifully should be effortless, this eye-catching ceramic table lamp features a stunning reactive glaze hand applied by artisans. From its gilded brass base to the finial-topped linen drum shade, the beautifully finished lamp illuminates the room with a gentle glow and enduring style.
- 18" diam., 32.5" high overall.
- Ceramic base finished with a hand-applied reactive glaze.
- Weighted brass bottom has antiqued-brass finish.
- Topped with ivory linen drum shade.
- Fitted with hardware and a conical finial in antiqued brass.
- On/off/dimmer switch on socket.
- Dimensions & More Info
- Overall: 18" diam., 32.5" high.
- Base: 6.5" diam., 32.5" high.
- Shade: 18" diam., 11" high.
- Cord: 10'.
- Harp: 10.5".
- Weight: 15 lb.
Additional Information
- Felt pad under base protects table surfaces.
- Uses one standard bulb, Type A, up to 150W max (not included).
- UL-certified.
- This product is intended for use in the United States and Canada and is built to U.S. electrical standards.
- Made in China.
- Use & Care
- Do not exceed specified wattage.
- Wipe clean with a soft, dry cloth.
- Shipping
Shipping Information
This item will be shipped directly from the manufacturer and is not eligible for rush shipping. Please allow 1 to 3 weeks for delivery.
For items denoted by the Unlimited Flat Rate Delivery flag:
Larger items are shipped via our White Glove Delivery Service and should be delivered within 1 to 3 weeks. For White Glove Delivery, items are brought into your home and placed in the room of your choice. Please note, delivery does not include unpacking or installation/ hanging of the item. Delivery is by appointment, Monday – Saturday; our delivery service will call to arrange a day. Available in the 48 contiguous states. Please call 888.922.4108 for additional assistance
Shipping Rates
With Unlimited Flat Rate Furniture & Freight Delivery, an unlimited number of eligible furniture and select non-furniture items in your order can be delivered for a single flat rate. The exact shipping charges are based on our shipping location and will be applied during checkout.
All items not shipped via unlimited flat-rate delivery fee will incur a shipping surcharge, but no additional delivery fees. View Shipping Options and Charges
Return Policy
At Williams Sonoma, we take great pride in the quality and craftsmanship of our products. Vendor shipped lighting is not returnable. Should your item arrive damaged or with a defect, please contact us at 888.922.4108 within 7 days so that we may arrange for a replacement. Defects resulting from negligence, abuse or use in a commercial, hospitality or other non-residential setting are not covered. Sale items ending in .97 or .99 are not returnable or cancellable. View Full Return Policy


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Memory Jars – an Easy DIY Vacation Keepsake
Collect memories from your vacation to create a memory jar! Include photos, shells, wristbands, tickets etc. I love having our memories in jars so we can see them everyday. >> Continue reading
Collect memories from your vacation to create a memory jar! Include photos, shells, wristbands, tickets etc. I love having our memories in jars so we can see them everyday. >> Continue reading
Picture some tourists huddled under a storefront awning trying to keep dry from the rain while inspecting their tourist map. Would you stop and see if they needed help? One young boy did and saved us a lot of angst, time and money. I was so touched by his kindness that to this day I still remember him and try to pass along the kindness he showed to us that >> Continue reading
This is one of my all time favorite photos. We were on a day trip to Yelapa, Mexico and were allowed time to wonder the beach and we came across this pile of rocks. What caught my eye was that someone had stacked up a few on the right. It only took seconds for me to pull out my camera and find the right angle. The boat in the back >> Continue reading
This photo makes me want to hop on a plane today and head to Vietnam. The markets are full of fresh food, this is one of the may isles of fruits. It just makes my mouth water thinking about the logans (nhan), rambutan (chom chom), green dragon (thanh long), mangosteen (mang cut) and many more! Learn about the different fruit available in Vietnam here.
Vietnam is known to have two seasons – dry and rainy. We just happened to be visiting during rainy season and were amazed at how well everyone got around during downpour! It seems they're use to it because in a blink of an eye everyone went from not wearing the rain covers to having them on. Lucky for us, that day we were in a taxi!
I love a good sunset. This was taken in Puerto Vallarta, Mexico.
Winter is setting in and what a better way to forget about the cold and snow then looking at pictures of sunny Mexico? In early 2008 Mary and I (and our husbands!) took one last pre-baby trip together. Since none of us had been on a cruise the decision was an easy one to make. The question was where to? We chose to cruise the Mexican Riviera and visited Mazatlan, >> Continue reading
During my senior year of High School I had the opportunity to take a 3 week trip to France with my classmates and teacher. The experience was unforgettable and I've always wanted to return. Unfortunately the closest I've been able to get to Paris again is in Las Vegas!


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After dragging my feet on it for ages now, I finally got around creating an IP Blog Search engine using the Google Custom Search. You can access the search engine here.
I got the list of blogs for the search engine here.
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Allright so let's cut to the chase. For Black Friday 2017, we've decided to offer you some real discounts by giving you 60% off on all Arnaud's Drum Tracks! That includes all his Rock & Metal Drum Tracks as well as all his Rock & Metal Drum Tracks Collections!
To get this amazing deal, simply go to the Drum Tracks page, choose your products and add them to your cart. The discount has already been applied to all of Arnaud's products.
This offer will only be available until Friday 24th November 2017 at 23.59 CET so don't miss your chance and get your Drum Tracks NOW!