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Accounting for containers when weighing goods allows you to automatically calculate the net weight of the sold product (dish).
For example, when selling:
The modifier Container "Bottle 1 liter" is created in the section Admin panel \ Products and dishes
Tare weight is defined in the modifier description card. Tab. Main field Weight
The binding of the modifier (Container) to the goods is done in the Administration Panel \ Products \ Price elements \ Modifiers
Vendor code (Article) – code used to link products with third-party systems
The value of the Article is defined in the same field of the Administration Panel \ Products \ Product Card \ Categories
To find products, you need to input the digital value of the code in the Search field (located above the menu) section POS-terminal \ Sales \
All products having the relevant Article will be included in the products list of the menu.
If you want to cancel filtering, remove the code value from the search bar
The software allows splitting the menu screen of the POS-terminal into two parts:
Clicking Products Groups menu button refreshes the products list according to the selected group.
To activate the mode and to set up the number of the displayed lines in the Products Groups, go to Settings\Interface\
and use:
If Products Groups and Products contain too many lines to fit on the screen, you can scroll lists to find all invisible items.
If the number of rows of Product Groups and Goods does not fit on the screen, you can use the scroll list to search for invisible elements.
If you need to get rid of old test orders before getting started and to save initial settings:
• delete orders in the Administration panel: Orders\Delete
• and to delete orders remained on the tablet in the mobile application: Main menu\Settings\Database\Clear orders button
If orders created on the tablet are not visible in the Administration panel\Orders, you have to check:
* Internet connection availability on the tablet: try to open any website in your browser (for example https://smarttouchpos.eu/en/).
* Connection availability between your tablet and the Cloud: tap the button with a cloud icon on the tablet in the section Closed orders, and the program will execute a forced upload submission.
If Internet and Cloud connections are ok, but Orders have not appeared in the Administration panel yet, you need to send your database to the support service (on the tablet: Main menu\Settings\Database\Send database to the support ) and we will determine and solve the problem.
1. Printer Bluetooth IPOS-PT2200
2. Print a test page
3. Configure the tablet pairing with a Bluetooth printer
4. Register the printer in the Administration Panel
5. Connect the printer to outlet
6. Sale of products from tablet
7. Print guest check
Lesson 5. Creating and setting up the second establishment
Our task is to create a cappuccino product using such ingredients as coffee, milk, sugar and a cup
The objects of the Kitchen screen are scaled based on the scale settings of the POS terminal.
The scaling allows the objects on the Kitchen screen of the POS terminal to appear at a considerable size, which makes the pictures more attractive and usable.
It is advised to use the scaling when switching the screen image to a large TV screen or a monitor.
To get started, click on the «Call of Scaling screen» button.
Use the slider to set up the required scale.
To adjust the order of serving dishes to the table:
specify in the order the number of served meals – Menu order \ Number of served dishes
In the dialog box, specify the number of innings for the order (for example 3)
The order of discounts in the list of mobile POS-terminal is configured using the "Sorting order" in the Administration Panel \ Loyalty \ Discounts and Actions.
The higher the value of the "Sort Order" field, the earlier the discount or the offer will appear in the list of the mobile POS – terminal
Description and setting of the method: https://smarttouchpos.eu/en/bills-count-accounting-method-of-payments-in-cash/
To pay for order in the mobile application, tap on the Pay button, and if necessary, specify the payment mode Cash.
To make payment in popup window:
In the list of bills denominations, specify the values of the bills which were given by customer.
In the Change field, you will see the amount to give back to the customer. If necessary, fill in the Comments field. You can enter, for instance, the numbers of suspicious or high denomination bills. Then, tap on the Pay button to confirm the payment.
Our company is interested in expanding our product to all countries of the world without limitations. And one of the barriers to this expansion may be the absence of the required language in the user interface. Please contact our support service firstname.lastname@example.com if the available languages are insufficient and you need our product to be adapted in some other languages. We will do our best to make the program available in your native language as soon as possible.
To change the user interface language in the Administration panel, open the dropdown list situated in the upper right corner of the screen
Bills count is a new accounting method which was specially designed to work more effectively with cash payments and to control more sorely the cash drawer balance based on recording the number of money bills.
The accounting per bills prevents operator's errors when calculating the payment amount and ensures proper cash drawer management.
The operator of the POS terminal receives cash and proceeds with recording the number of bills and their denomination by using POS terminal.
The program will automatically calculate the amount of the given cash and then will show how many change to give back to the customer.
At the closing of the business day or at the end of a cashier's shift, you will be able to track the counted number of bills through the report.
This mode should be set up individually for each establishment on the Administration panel \ Settings \ Establishments \ Settings
Description of the payment process, taking into account the bills with the help of a mobile POS terminal
Our task is to create a cappuccino product using such ingredients as coffee, milk, sugar and a cup
The reasons for applying the manual discount are used to control and subsequently analyze the use of manual discounts.
The reason list is registered in the Administration panel \ the Settings \ Reasons for applying manual discounts.
In the Administration panel \ Settings \ Accounting policy \ Ask for reason on manual discount apply, you set the sign of the request.
When you apply a manual discount in a mobile application, a dialogue pops up about the need to select a reason.
Creating a promotion such as "Seventh Coffee for Free", for example, creating the 3rd tomato juice for free. The cost of juice 5. When selling 3 juices, the discount should equal 5, and the amount to pay 15 – 5 = 10.
Fill in the fields:
Button "Save"
2. Check the application discount on your tablet: in order to make the dish "tomato juice" in the amount of 3 servings.
3. Press the "Discounts"
4. Press the "Guest Choice" button. Select guest:
5. Confirm the use of the discount to the guest in the dialog box:
6. Pay for order 10 with discount 5
Portrait orientation of the user interface is designed for convenient operation on devices with a portrait screen layout, for example, a smartphone.
Currently, this mode is only available for the Android OS.
Switching the orientation of the POS terminal interface is done in the Settings \ Interface \ Orientation section
Window for entering the PIN-code:
Main menu:
Open orders:
Enter the number of guests and the number of the table:
Order window, choice of dishes:
Order menu:
Payment for the order:
Holidays are usually the busiest days of the calendar year for the establishments. And the mobile technologies are able to considerably simplify the staff's job during these high-traffic dining days. Increasing number of guests won't create workload for waiters. Now all guest will know if their ordered dishes are ready from the big screen in the restaurant room and waiters will get this information from the screen of the SmartTouch POS mobile terminal.
How the system of orders service works
Orders' registration in the «Sales» screen
Waiters register all orders in the «Sales» screen of the mobile POS terminal. Besides dishes' designations and quantity, waiters can also specify the appropriate set of modifiers in the «Sales» screen as well as indicate visitors' needs as to the dishes preparation. Once the orders are accepted, the waiter gives a preparation ticket to the visitor(s) where the order number and the list of dishes are printed.
The «Kitchen» window is literally an automated work place of the cook. The information about placed orders is displayed in this window. The cook gets the order's information on his tablet: what kind of dishes to be prepared, the list of their modifiers to be used and the clients' wishes as to the preparation of dishes. Once the dishes preparation is completed, the cook clicks on the «Production completed» button to confirm the operation. In special cases (for example, if some rare ingredients are missing), the cook can cancel the order (the «Production canceled » button).
Read more: Order, comments. Printer or kitchen screen output
How the waiters can monitor the orders completion in the «Kitchen» and «Completed orders» screens
The waiters can track the information about orders completion on their tablets by using one of two screens:
Unlike the «Kitchen» screen, the «Completed orders» screen displays the number of the completed order without providing any further details about it. Just after the order being completed, a bright red square is displayed accompanied by a sound effect.
Read more: Completed orders in the Mobile terminal
How the clients can track the completion of their orders using the «Completed orders» screen on the big monitor
The guests can track the completion of their order by its number (printed on the preparation check) on the big monitor installed in the restaurant room. New orders are highlighted in green during first 20 seconds. And all prepared orders will remain on the screen during half an hour.
Read more: How to set up access rights to the Mobile terminal. Users groups
How to get the «Completed orders» screen to display on the monitor
To display the screen on the monitor, you will need one of the following devices on which the Mobile POS-terminal can be launched:
The «Completed orders» screen should be displayed on the device. The tablet user right to «Access the kitchen window » should be enabled. You can find how to set up tablet users rights here .
The «Completed orders» screen is available in any subscription packages for SmartTouch POS, — to use an additional device, you will need to purchase the «Additional tablet » license.
We provide free trial access to all functions (mobile terminal, administration panel, kitchen window) for new users of our applications. Take advantage of our management system for cafés, restaurants and bars during 14 days and get a detailed guide on how to automate sales using mobile devices.
All users are granted permissions according to one of their Tablet Users Groups.
You can create and set up users' permissions:
Users access settings changes are applied when the mobile POS-terminal is restarted on the tablet.
As a rule, you can create the following groups:
Administrators — these are users who organize and manage work of the establishment. Administrators can be granted rights to set up POS-terminal, to manage other users' rights, to view reports.
You can grant all access rights to the «Administrators» group.
Waiters — these are users who create and serve orders. Waiters should have rights to create orders and accept payments. In some cases, the function of payments for orders can be transferred to other staff categories, for example to Cashiers, for the purpose of controlling the process.
For example, you can grant the following rights to the «Waiters» group:
Warehouse employees — these are users who make requests for supply of products and production, receive products into a warehouse, carry out a write-off action.
For example, you can grant the following rights to the «Warehouse employees » group:
Cashiers — these are users who accept payments, perform operations of cash deposit and withdrawal.
For example, you can grant the following rights to the «Cashiers» group:
Finances, analytics, bookkeeping — these are users who make payments and work with financial statements.
To create a new group in the mobile terminal application on the tablet, open the window in Menu: References \ Tablet users groups and tap on the Create an item button.
Then, specify a group name and select the appropriate checkboxes to enable the available users features.
All users are granted permissions according to one of their Tablet Users Groups.
You can create and set up users' permissions:
Users access settings changes are applied when the mobile POS-terminal is restarted on the tablet.
As a rule, you can create the following groups:
Administrators — these are users who organize and manage work of the establishment. Administrators can be granted rights to set up POS-terminal, to manage other users' rights, to view reports.
You can grant all access rights to the «Administrators» group.
Waiters — these are users who create and serve orders. Waiters should have rights to create orders and accept payments. In some cases, the function of payments for orders can be transferred to other staff categories, for example to Cashiers, for the purpose of controlling the process.
For example, you can grant the following rights to the «Waiters» group:
Warehouse employees — these are users who make requests for supply of products and production, receive products into a warehouse, carry out a write-off action.
For example, you can grant the following rights to the «Warehouse employees » group:
Cashiers — these are users who accept payments, perform operations of cash deposit and withdrawal.
For example, you can grant the following rights to the «Cashiers» group:
Finances, analytics, bookkeeping — these are users who make payments and work with financial statements.
To create a new group in the mobile terminal application on the tablet, open the window in Menu: References \ Tablet users groups and tap on the Create an item button.
Then, specify a group name and select the appropriate checkboxes to enable the available users features.
All users are initially assigned to certain Tablet Users Groups. After that, they are granted permissions according to their group.
User access settings are applied after restarting the POS-terminal mobile application on the tablet.
Users access settings changes are applied when the mobile POS-terminal is restarted on the tablet.
As a rule, you can create the following groups:
Administrators — these are users who organize and manage work of the establishment. Administrators can be granted rights to set up POS-terminal, to manage other users' rights, to view reports.
You can grant all access rights to the «Administrators» group.
Waiters — these are users who create and serve orders. Waiters should have rights to create orders and accept payments. In some cases, the function of payments for orders can be transferred to other staff categories, for example to Cashiers, for the purpose of controlling the process.
For example, you can grant the following rights to the «Waiters» group:
Warehouse employees — these are users who make requests for supply of products and production, receive products into a warehouse, carry out a write-off action.
For example, you can grant the following rights to the «Warehouse employees » group:
Cashiers — these are users who accept payments, perform operations of cash deposit and withdrawal.
For example, you can grant the following rights to the «Cashiers» group:
Finances, analytics, bookkeeping — these are users who make payments and work with financial statements.
To create a new group on the administration panel, go to the section Access \ Tablet users group and tap on the Create button.
In the tab «Edit users groups», specify the group name and select the appropriate checkboxes to enable the available users features.
The Rights tab:
The Restaurant tab
You can run SmatrTouch POS application on your tablet by taping the icon
After you sign in, you'll gain access to the application's main menu
The main menu offers you the possibility to go quickly to the most frequently used windows of the program:
* Reports opens a report by payment types.
If you want to choose another report, to go to other program's windows or go back to the main menu, use the Menu button located in the upper-left corner of the screen.
Additional buttons:
Additional buttons may be located in the upper right corner of the windows heading. These buttons will provide the possibility to go quickly to other windows or execute various courses of action:
This button allows changing a user or reauthenticating. User's name (of1) working on the tablet is displayed to the right of the button
Transition to the window Open orders
Transition to the window Sales
Displays sales revenue by payment type overnight
Initiates information exchange with a cloud
Creates a new order
Transition to the window Tables map
Allows moving tables on the Tables map
You can find more detailed information about how to get started with the mobile application here.
The Sales screen can be called from the program menu or from the list of closed orders.
On the left side of the screen there is a list of ordered dishes.
To create a new order, use the Create button.
On the right part of the screen, you can see a hierarchical menu of products (dishes). Items of the Products (dishes) menu are sorted according to the order defined in the Administration panel: Products\Price list items under the buttons with products groups' designations.
To add new items (products, dishes) to an order, tap the corresponding buttons with products designations. Above the hierarchical menu there are Modifiers, Popular and Search buttons simplifying the search of required products.
If you need to adjust the quantity of the ordered dishes, simply use the buttons + (plus) or – (minus).
The Preparation tickets button allows you to launch printing of the ordered dishes on kitchen printers installed at the site.
The Guest Check button launches a guest check (bill) printing for a guest.
The Payment button calls a dialogue box requiring a payment input so you can complete the order payment operation.
"Confirm payment" – opens the payment input dialog after which the payment order transaction is completed.
In the dialog is available:
While working with orders, you can use the following management elements:
If you need to switch the window amongst orders, use the horizontal scroll bar located at the upper left of orders items list.
This button allows accessing operations to work with orders:
This button calls a dialogue box allowing to apply a discount
This button displays additional information about an order
To create a document Production of products you need to go to the section Warehouse \ Making production
To create a product, click the New Document button.
Specify in the Name field the dish that will be produced. Choose a dish from the directory.
Using the menu located on the right side of the window, determine the set of products (ingredients) included in the dish. When choosing dishes, indicate their number.
After the list of ingredients is completed, click the button Post Document
The created new document will be available on the Administration panel in the section Warehouse \ Production catering
Creation of documents Production of products is possible in the section Warehouse \ Production catering in the Administration panel
1.Manual Discount by QR code
2.Automatic discount per time for a group of products
3.Automatic discount per product category
4.Promotion 2nd drink for free
5.Automatic discount on all products except for a particular group
Deferral of payment allows you to postpone part payment for an order for a certain period.
Deferral of payment can be granted only to guests registered in the Administration panel \ Loyalty \ Guests
In the Guest card on the "Credit" tab, specify the number of grace days to be paid.
To apply deferred payment when paying on a mobile terminal, click the button in the context menu select the "Guests" option and in the guest list that appears, specify the Guest name to which you want to postpone the payment.
In the dialog for entering the amount of the payment, indicate the partial amount to be paid.
To control debts, use the Administration panel \ Loyalty \ Orders with partial payments
Only tablet's users assigned to the group of local users and for whom the flag Access to closed orders (Administration panel\Access\Tablet User Groups) is set, can modify a payment type of the closed check.
If you need to modify a payment type of the closed check on the tablet:
To set up discounts, go to the Administration panel \ Loyalty \ Discounts and promotions.
The main settings are in the Main tab:
There are also several options allowing to set up conditions when the discount is applied.
— you can switch between Manual and Automatic (in the form of radio buttons), and thus the discount percent will vary depending on the product's regular price during selling
— if you enable the Bonus system option, the percent of rewarded bonus points will depend on the purchases amount
Discount \ promotion type:
The schedule defines the valid period of the discount, time and days of the week.
The schedule is valid both for automatic and manual discounts.
For example, if you set the discount rate as 100% off every third item, the discount will be applied to the third item with the lowest price
Price-list groups values tab. This tab will allow you to set another discount for the specific groups. For example, if you have already entered 10% off and you don't want it to be applied to all items of the groups Supplements and Cocktails, go to the Price-list tab, specify these two groups and set their discount value to 0%.
QR code tab will allow you to download the discount's code, to print it or to send it to clients by e-mail. On the tablet, the cashier will be able to read this code with the camera and the discount will be applied automatically (according to the rules of the discount application specified in the card). Moreover, you can disable the cashier's permission to enter the discount manually while leaving the only option of QR codes scanning.
Loyalty programs are created and configured in the Administration panel\Loyalty Programs
The Loyalty\Guest section of the Administration panel allows working with the list of guests
To work with guests in the Mobile application, go to the "Guests" window
You can limit the extent of the discount to one establishment. To do so, you just need to select its name in the Establishment field.
If the option «Do not show on tablet» is enabled, the discount won't be displayed in the mobile application and therefore it won't be visible for the operator (waiter, cashier). As a rule, this option is used for the discounts automatically applied.
Functionality allows you to store information about the distribution of the ordered dishes among the guests (who had ordered).
When you create an order, specify the number of guests at the table.
If guests will be more than one, on the tablet in the mobile POS – terminal in the list of food icons appear in the form of men.
Click on the icon and select the icon with the number of guests
Information on the distribution of food among the guests will be printed in an Kitchen check
"Everyone pays for his own food", this solution was implemented on the POS-terminal for a group meal when people want to share the cost of the bill. It's easy: when creating an order, don't forget to indicate the number of guests and link the ordered dish with the guest who will pay for it. This information will be displayed on the preliminary check.
Mobile POS terminal allows you to follow the order comment. Comments can be used to account for the peculiarities of orders, and to identify them in the tabs in the Sales window.
The ability to display the comments in the tabs is determined by using the interface in the section of mobile application settings.
To enter comment you must in window of sale, press the Menu button, select the order Comment and enter a short text in the dialog box that appears.
You can draw up a Product order:
* in the Mobile Application by using a button or an option of the Requests menu.
* in the Administration panel Warehouse\Requests.
All requests created in the Mobile Application on the tablet become visible in the Administration panel.
If you work in the Mobile Application, you can specify supplier's company name or internal order in the Supplier field.
The order itself doesn't mean a product arrival and it doesn't create any warehouse movements.
To create a real products arrival, you have to tap the Input Arrival by order button. In this case a new document containing products items of the order will be added in the «Products arrival» list. To complete arrival order creation, open the appropriate document in the Administration panel, tab Warehouse\Product Arrival\Modify button. Input prices and correct quantity. Once you save this document, a warehouse movement will be created.
Open the section Administration panel \ Warehouse \ Requests for goods and materials
Click the button in the form of a gear on the right side of the screen.
In the drop-down menu, select the required method for calculating the quantity of goods:
The program will automatically calculate and fill the required order items
Till shifts
You can use the following operating modes of till:
If you need to work in the Till shifts mode:
— clear the flag in the Administration panel: Settings\Establishments\Manual closing of Till shifts
— set the flag in the application SmartTouch POS: Main menu\Settings\Manual closing of Till shifts
After having modified the operating mode settings of the till, sign in once again to the application SmartTouch POS.
Woking in the SmartTouch POS application while in Till shifts mode, the Close the current Till shift and open a new one button will become available.
Till operations are performed in the Mobile application\Cash section. You can perform the following operations:
You can add comments for each cash register operation. These comments will be visible both in reports and in the list of orders on the Administration panel screen.
If you press the POS-terminal block on the tablet, then when you enter the PIN code to access the mobile app in the "Auth" button will appear allowing the user to complete the current shift.
The sales results you can see:
Reports\By payment methods
Reports \By checks
Reports \By selling
Buttons with left\right arrows allow selecting a day of selling (previous\next) to overview.
* in the Administration panel: Finance\Cash Report
If you work with a fiscal printer:
* You will have to generate a Z-report. This report type is used by the fiscal authorities to control entrepreneurs activities. A cashier generates a Z-report at the end of his\her shift to collect the cash drawer and transfer the total to the administrator (if there is one).
After printing the Z-report, the cashier removes the cash from the cash drawer. Z-report data are recorded in the cash book:
— Z-report number
— cash total at the beginning of the workday (Shift)
— cash total at the end of the workday (Shift)
— sales revenue per Shift
— report generation date
— returns
— payments on a clearing basis
* to track each cash drawer during a shift, you can produce an X-report. If the Z-report just reset all cash register transactions, the X-report allows to overview (on the printed report) all transactions without reseting the storage memory of the fiscal printer.
* you can print a Zero-check to check the operability of the fiscal printer and if its date and time were set correctly.
Using a cash register
It's the waiter (cashier) who usually opens and closes the shift. To open a shift, proceed as follows:
Z-report (report with clearance) is a summary report on the current cash drawer shift. When you generate a Z-report, you are ending the current cash drawer session and starting a new one. It is recommended to run this operation at the end of a day or shift. You will find more detailed information in the section Closing a shift.
After you press the Z–report button, the program will check if any fiscal printer is connected to this tablet (point of sale).
If the program doesn't detect any connected fiscal printers, you will need to print a zero-check.
It is recommended to start a till day by printing a zero-check. Successful executon of this operation shows the operability and availability of the fiscal printer. To print a zero-check, all you have to do is to press the Zero check button. If the printing is satisfactory, the fiscal printer will deliver the zero-check. In case the printer is not connected to the workplace or is switched off, an error massage will be displayed.
Just before the zero-check printing, the system checks the time on the fiscal printer and the current system time (on the tablet), if they don't coincide, the corresponding massage will be displayd.
If this check was not printed, you have to check the connection settings of the fiscal printer.
Depositing cash in the cash drawer:
To account for the information needed for delivery on the tablet in the Sales section, click the button
In the appeared panel fill in the necessary information:
If the customer is your regular customer and the information is included in the Guests list, indicate the first characters of his name or surname in the Name field and click on the arrow to the right of the field. The program will fill in the details of the Customer automatically.
If the buyer is new and has not been previously included in the guest list, enter his data in the delivery card fields.
In the Delivery Date and Delivery Time fields, specify the date and time for which the order should be delivered.
If you want to save the customer information in the Guests list, go through the main menu in the Guests section and create a buyer card there. You can also register a new guest in the administration panel \ Loyalty \ Guests
The cashflow items allow:
— grouping payments depending on their destination, for example, Outgoing payments\Payment for the supplied products, Incoming payments\Alcoholic beverages selling;
— getting reports broken down by cashflow items;
— using them to link with payments while importing payments into 1C Accounting.
The list of cashflow items groups is hierarchical and located in the Administration panel: Finance\Cashflow items.
Outgoing payments
This option will provide you the possibility to perform outgoing payments on the tablet specifying the item.
To define an cashflow item as an Outgoing one, you should set the flag in the article card of the Administration panel: Finance\Cashflow items\Outgoing payment.
The appropriate cashflow item is selected while performing payment via the Outgoing payment button on the Cash register screen on the tablet.
Only outgoing payments are available on the tablet.
You can overview the performed payments in:
– Administration panel\Finance\Payments
– Administration panel\ Finance\Cash report (if you click on the till day line, its explanation will be displayed).
Fiscal groups are applied to divide products by tax, imposed on their sale.
Fiscal groups are managed in the Administration panel: Settings\Other\Fiscal groups.
To assign a fiscal group to the selected product, use the Administration panel: Products\Products and dishes\Product card\Categories\Fiscal group field.
If no fiscal group is selected, the product won't be printed.
Printing categories will allows you to organize preparation tickets printing at the site (kitchens, shops, bars). For example, you can define to print orders for meat dishes only on the printer installed in the kitchen and to print orders for complicated cocktails in the bar.
To create and configure Printing categories and preparation tickets:
Products\Products and Dishes\…Dish… «Chicken Kiev»\Categories\Print.Category: «Printer in the kitchen»,
Products\Products and Dishes\…Cocktails… «Blueberry Martini»\ Categories\Print.Category: «Printer in the Bar»
To configure your printer, go to the Administration panel: Settings\Printers\Create
• Specify your printer's name, for example «Bill (guest check) printer» or «Printer in the meat shop».
• Choose your printer's model
• Specify an IP address for your network printer
You can set your printer's IP address by using a special utility supplied with the printer.
The IP address must be on the same network as the tablet.
After you finish working with the printer's settings on the tablet, you have to sign out and then sign in once again to the application.
To print guest checks, choose your printer in Settings\Establishments\Printer: «Bill (guest check) printer».
To print preparation tickets (kitchen checks), specify the appropriate printing category for each dish.
For example, if you need to print orders for dishes on the printer installed in the kitchen and for cocktails in the bar:
Products\Products and Dishes\…Dish… «Chicken Kiev»\Categories\Print.Category: «Printer in the kitchen»,
Products\Products and Dishes\…Cocktails… «Blueberry Martini»\ Categories\Print.Category: «Printer in the Bar»
If any problem occurs on your tablet and you cannot solve it by yourself, proceed through the following steps:
Options for sending a database:
You can find the Guests list in the Administration panel, the section Loyalty\Guests.
As a rule, regular establishment's clients are immediately included in the list of guests as well as the clients who are to be attracted to special offers.
When working with the list, you will be able to:
The Guests list of the Administration panel is automatically synchronized with the Clients list of the mobile POS-terminal on the tablet.
The list can be also filtered by Name, Surname, Phone number, Card number, Postal address, month and year of birth.
In the guest's card you can find the History section. Use it to track the consistency of discounts used by the guest.
While applying the collective processing of items, you will be able to set the value of the fields Guests category and Discounts category for all specified Guests.
The selection criteria for such guests are Guests category and Discounts category.
The criteria's values are set in the section Choose which fields and their values you wish to use as the criterion for the group selection.
To call the window of the collective operation, click on the button and choose the option Collective processing of items.
In the section Choose which fields and their values you wish to use as the criterion for the group selection, there are fields Guests category and Discounts category. Use these fields to set the criteria's values for the selection of guests whose categories you wish to change (the processing will be made only for these guests).
To indicate which field is to be used as the selection criterion, set the appropriate checkbox to checked and choose the appropriate value from the dropdown list.
To specify a new value of the field, set the appropriate checkbox to checked and choose the value (from the dropdown list) in the section Choose which fields you wish to change. If the checkbox is unchecked, the value of the field won't be modified.
Click on the Perform button to update the values.
A correct balance in the cash drawer is to be determined in case of inconsistences between cash balance in the Cash register sceen of the Mobile Application and the one displayed in the Administration panel\Reports\Cash report screen.
To adjust your cash balances:
The program defines the most popular Dishes (Products) based on the sales statistics for the last 30 days.
It means that the program will offer Dishes or Products in the Popular section according to these data
In the Administration panel:
* Create and set up rights for the groups of users (Cash register clerks, Administrators, Waiters) in the Access\Tablet user Groups screen
* Assign tablet Users to the corresponding Users Groups in the Access\Tablet users screen
To change a user in the Mobile application:
To set up the display order of the payment methods, go to the Administration panel\Settings\Payment method\Sorting order field.
On the tablet payment methods are sorted in increasing order depending on the value of the Sorting order field in the Sales screen.
It means that if you enter 1 for the "Cash" payment method and 2 for the "Cred.card" payment method, in the Sales screen the payment methods will be displayed in the following order: Cash, Cred.card.
However in the mobile application settings if the checkbox "Set the default payment type" is checked but you have not chosen any payment method yet, then the payment method with the lowest value of the Sorting order field, in our case it's "Cash", will be substituted in the dialogue box of payment confirmation (it is displayed after you click on the Pay button).
Moreover, if the checkbox "Set the default payment type" is not checked in the mobile application settings and you have not chosen any payment method yet, the application will not allow you executing payment by displaying the corresponding error message: "Error. Please select a payment type".
Selecting a payment method is mandatory as it allows avoiding operator's random errors.
Acces permission of a Mobile application user depends on his\her assignment to a certain Local group of users.
In the Administration panel: Access\Tablet Users
Specify a corresponding group in the card of a local user.
If necessary, create a new local group of users or modify the settings of the actual one in the Administration panel: Access\Users Groups.
To create new users, go to the Administration panel: Access\Tablet users.
PIN-codes are used to identify users, thus they should be input in the Password field.
Access rights of the tablet's Users (Waiters, Salespersons) are defined by their users' groups membership, for example, «Waiters».
PIN-code usage allows:
* a waiter to work only with his orders.
* keeping sales records and working hours of each waiter (salesperson).
Write-off can be made on the tablet or in the Administration Panel.
Write-off of in the administration panel described here.
Write-off on the tablet.
To go to the "Write-off" section, select the option of the Table menu: Warehouse \ Schedule
Section "Write-off" has two modes of operation: Goods and Documents. Switching between modes occurs by clicking on the corresponding tab located at the top right of the window of the mobile application.
In the Goods mode, the menu of goods available for debiting is displayed on the right side of the application. In Goods mode, a list of goods is generated.
In the Documents view, a list of debit documents is displayed on the right side of the application. This mode is provided for working with the list of documents. When navigating through the list, the list of items written off in the document is displayed on the left.
To create a new document, click the New Document button, if necessary, edit the date, the time the document was created in the dialog, and then fill in the Comment field.
Switch to the Goods mode to create a list of items to be written off.
When you click on the button with the name of the goods, it is added to the debit document.
The quantity of the written-off goods can be specified in the dialog after pressing the button with the goods:
or edit directly in the list of goods in the document with the + (plus), – (minus)
Clicking the Copy to New button allows you to create a new document with the same list of items as the document on which the index was placed.
After the final list of products is created, click the Hold document button, after the exchange the document will be sent to the cloud and will be available in the Administration panel \ Warehouse \ Goods write-off
The document can not be deleted, but can be reversed, that is, create a new document with negative values for the quantity of goods.
For a reversal, set the pointer in the list of documents for the document that you want to cancel and click the Reversal button, and then a new document with negative line items will be displayed.
Reversing individual items is only available in the Administration Pane.
To perform the inventory count, go to the screen Warehouse\Inventory of the mobile application and proceed as follows:
* Click the "New document" button and set the date and time for the inventory count, if necessary add comments.
* Perform the inventory count of the products' remaining quantity by selecting an item in the menu (the right part of the screen) and entering its actual quantity.
If you have a scanner connected to your tablet, you can choose an item by scanning its barcode.
The list of items with their actual quantity will be saved in a new inventory document situated in the left part of the screen.
When inventorying a weight product, weigh the goods using a scale connected to the POS terminal, or enter the weight manually. In any case, please note that the weight goods can be weighed in several stages (for example, sugar is in several bags). With repeated weighing, the program will automatically summarize the result of all weighings.
To switch to another inventory document, use the toggle button Products\Documents.
The Copy button allows creating a copy of the inventory document with the purpose of its further updating.
The Delete button allows deleting the document, if it has not been posted yet.
The menu button […] allows editing the moment and comments of the document, if it has not been posted yet.
To start working with receiving papers, choose the Warehouse\Products arrival menu option.
Depending on the switch mode, Products or Documents, the Products arrival window changes its form functioning mode:
The Products mode allows working directly with a receiving paper, i.e. to create, to edit or to copy a receiving paper.
The Documents mode allows working with the list of receiving documents.
When using the Products mode, the list of products is situated in the left part of the screen, and the products selection menu is in the right part.
To create a new document, click on the New document button and choose a Supplier in the displayed dialogue box. If it is necessary, specify additional information like number, comments, date (time) of the document. The receiving paper will be filled in with products if you click on the corresponding buttons of the products selection menu.
You can edit the products list as many times as you need until the document is posted (you did not click on the Post document button). Once you click on the Post document button, the document will be saved in the Cloud database and will become available in the Administration panel\Warehouse\Products arrival screen to work with.
To create a new document, click on the Copy to a new doc button, thus a new document will be created and it will be a complete copy of the source document. This new document can be edited.
The Reverse documents button is used when you need to cancel the posted document. When you click on it, a new document is created automatically with the same product items as in the reversed document; however the products quantities will be negative.
In the Document mode the list of receiving papers is displayed in the right part of the screen. The list of documents is filtered by date. The filtering period is displayed just above the list of documents. If you click on it, a calendar wizard will be called allowing to modify this period.
When navigating the list, product items of the document will be refreshed in the left part of the screen.
You can write-off products in the Administration panel:
* Products without recipe are written-off on the Warehouse\Products write-off screen.
* Dishes with recipe are written-off on the Warehouse\Production catering screen.
If you want to write-off products automatically, set the corresponding flag in the Administration panel: Settings\Accounting policy\Write–off automatically. Thus products will be written-off automatically after every selling.
Press the Generate writing-off sales button on the Warehouse\Products write–off screen or on the Warehouse\Production catering screen and the corresponding products will be written-off as of pressing this button.
If there is a product balance in the warehouse, it will be written-off with an allowance for its average-weighted price.
If there is no balance and writting-off into the red is authorized (the flag is set Settings\Accounting policy\Allow to write–off if product balance is absent), the program will write-off at the last receipt price. The receipt price is defined in the Administration panel: Warehouse\Products arrival.
The following are minimum requirements to successfully install and run our Program:
* OS Android version 2.3 and upper
* iOS (for iPad)
For convenience of use, we recommend to use tablets having a minimum 10-inch screen.
Our application allows working both with USB barcode scanners connected to the tablet via a cable and with Bluetooth scanners.
To keep dishes cost accounting records, it is recommended to:
* Create a separate Ingredients products group in the Administration panel: Products\Products and Dishes
* Enter products items which are ingredients (products) in the Ingredients group. When entering products items you have to set the Type field value equal to Ingredients.
Products Reference book is hierarchical so it offers the possibility to create an easy to use structure of ingredients groups.
* The Recipe tab appears for a product if its type is defined as a Dish or Semi-finished.
For a Dish, define ingredients composition for making this dish in the Product card \Recipe.
Use the Add row button to create a list of dish ingredients. You can even choose Semi-finished as an ingredient and the program will resolve it into components during automatic writing-off.
Writing-off of a product quantity will be made with respect to the Qty – (gross quantity) column value.
A Net Qty (net quantity) column value is indicated just as a reference.
* To calculate Price and Cost price of a dish, tap the Calculate cost price button.
The cost price is calculated based on a weighted-avarage stock balance in the warehouse to date. If there is no stock balance, the price of the last receipt is used for the calculation.
You can set manually the receipt price in a product card (Ingredient).
The program defines the most popular Dishes (Products) based on the sales statistics for the last 30 days.
It means that the program will offer Dishes or Products in the Popular section according to these data
The Guests window displays the list of standing customers and allows to:
Use the application's main menu to go to the Guest window.
Z-report is a special type of receipt printed on a cash drawer. It contains information of a day report. After running the End day function, the cash register will automatically reset its internal storage memory and all data will be saved and feed into the cash register fiscal memory. This report allows balancing cash drawers every day. Besides, the Payment transactions register is completed on the basis of this report. Thus following a consistent set of closing procedures (including printing and gluing your Z-report in the appropriate section of the Payment transactions register) is essential to protect your establishment assets and avoid financial penalties for late capitalization of cash in your cash drawers.
When and haw many Z reports should be printed?
SmartTach POS technology offers you the possibility to work in the Mobile Application on the tablet even without Internet but in this case keep in mind the following particularities:
* Once you run the application on the tablet, the status of the directory (tables with settings) will correspond to the last synchronization with the Cloud.
* During this period of offline work, all products supply requests as well as the information about sales will be accumulated on the tablet.
* Documents exchange between the tablet and the Administration panel will be executed automatically as soon as the Internet connection becomes available
* Nevertheless the Internet connection is absolutely mandatory during the first launch of the Mobile Application on the tablet.
You can access reports of the mobile application through the Reports menu options.
Here the following types of reports are available:
Per payment types over a period: Payment method, Orders Amount, Sum, Average check
By orders over a period with grouping per checks:
Group of the check heading: Date and time (of the check), Oder ID, Author (Salesperson, waiter), Quantity (number of items in the check), Amount (of the check), Comments.
Check content (items): Products (Products designation/Dishes), Quantity, Amount
Per payments over a period: Date and time (of the payment), Payment ID, Author, Payment (Article of cash movement), Amount, Comments.
Per discounts over a period: Date and time, Order ID, Owner of the discount, Quantity, Discount %, Discount, Amount
Actions Log represents a log journal of the mobile application's users: Date and time, Action, User, Comments, Order, Item.
There is also a possibility to set a filter by events type.
Sales report over a period and here you have the possibility to configure reports sections (sub-summary groups): Payment type, Waiter, Table, Order, Dish.
The figure shows an example of a dialog for setting grouping parameters for Rooms and Tables
You can view sales by setting the period From and To (Date and time) with the help of the calendar widget or using the arrows in the upper-right corner of the screen.
The button allows getting access to additional setting parameters that are available for some reports
If you select the check box "Don't show group in the electronic menu" located in the Administration panel \Products\Price List Items\Group, the displaying of the price-list items belonging to this group will be disabled in eMenu.
Orders can be split by rearranging order items or a separate order can be created for each customer.
Call dialogue separation of the order:
– from window "Open orders" – in the press in a table cell "Open orders" and choose the menu option 'Separation of the order"
– from window "Sales" – press the button and select the menu option "Separation of the order"
To select a table where part of the order should be moved, tap the button .
A dialogue box will be displayed requiring to input a restaurant room and its table:
Once you have selected a table, proceed to dispatching dishes between the orders.
On the left side of the screen you can see the items of the order being split, and on the right side the order which all these dishes will be added to.
Simply use arrows to move dishes between orders.
When ordering meals accounted matching dishes for guests in the window division order the indication guest rooms and additional controls allow you to quickly divide order
All open orders are represented in the form of a table divided up per waiters.
If you tap an order cell, the following operations will become available:
On this screen you have access to the shortcut buttons and so you can:
create a new order and quickly go to the Sales screen
or to the Tables map screen
or initiate information exchange with the Cloud
and go to the Sales screen
The Products request screen is called from the program menu. On this screen two modes of functioning are available:
On the left side of the screen there is a list of products contained in an order.
If you are working in a Request creation mode, you can see a hierarchical menu of products and dishes on the right side of the screen.
Items of the Products and dishes selection menu are sorted according to the order defined in the Administration panel: Products\Products and Dishes under the buttons with products groups' designations.
To add new items (products, dishes) to a request, tap the appropriate buttons with products designations. If you need to adjust the quantity of the ordered dishes in the request, use the buttons + (plus) or – (minus).
The list of sent requests is located on the right side of the screen.
If you tap on a sent request row, a list of products contained in it will be displayed on the left side of the screen.
You can use the Table map window to create tables' layouts in the restaurant rooms.
The information about orders is displayed on the table-shaped items, namely:
Depending on the order's status, the tables may be highlighted in:
Green — the order is ready to be paid for
When clicking and then holding the «Table», a context menu will be displayed. It contains additional options allowing working with the order:
To switch between restaurant rooms, click on the room's name at the top of the window.
If you created a comment on the order in the Sales window, it will be displayed in the list of orders:
Creating and editing tables of the restaurant room
To switch the window to the editing mode, click on the pencil icon button.
Clicking on the + (Plus) icon button located at the bottom right corner will help you to create a new table.
Fill in the «Table number» field and drag the table to the appropriate place on the room plan.
If you need to modify the dimensions and proportions of the table, just click on the button located at the bottom right corner of the table. In the dialogue box, use the horizontal and vertical sliders to change the table's dimensions. Then confirm the changes by pressing the green button in the dialogue window. If you press the red button, this will discard the previously made changes.
To delete the table, click on the button located at the top right corner of the table.
To save changes made to the tables map, click on the «Pencil» button.
The Closed orders window displays the list of orders (left side of the screen) and order content (right side of the screen).
When you move up and down the list of orders, their content changes accordingly and only the content assigned to the selected order is shown.
Here you can execute the following operations:
* to return an order by using the Return button;
* to open a closed order for modifications by using the Open closed order button. If you open an order, you have to specify a reason of its opening (Orders reasons are kept here)
Once you open an order, it will be moved from the list of closed order to the list of open orders.
If you tap the button, the following operations will become available:
* Reprint Guest check – allows you to reprint a guest check (bill).
* info on Order- allows you to get information about the current order.
When restarting the program, keep the tablet connected to the Internet.
This screen allows to:
This screen allows you to:
It allows to:
Here you will be able to set inscriptions content on the check.
Formatting inscriptions on the guest check. Using the symbol ^ can break up the text "basement" on several lines.
In the "Number of copies of a check" you can specify the number.
Print the signature line – adds a line to sign a guest check
Print item number – number print position of the ordered dishes at the guest check
It allows to:
If you want to set a goods quantity (weight) as a mandatory value when adding a new item, it means that a dialogue box will be displayed automatically requesting to input product quantity (weight), you should set a flag in the Administration panel: Products\Products and Dishes\Weight
You can use the Weight flag both for loose and draught goods.
* You can create and edit restaurant rooms in the Administration panel: Settings\Restaurant\Restaurant rooms
* You can create and edit tables in the Administration panel: Settings\Restaurant\Tables
When you create a new table, you will have to enter its number or designation (in the Designation field) as well as the rooms where it is located (in the Restaurant room field).
The Order by field will allow you to set the selection order of tables on the tablet which is also used for a new order creation. To set tables location in the room, use the Tables map window.
Mobile POS terminal allows you to accompany the ordered dishes with comments. Comments can be used to take into account the features of orders when preparing dishes.
In order for information about the order of the dish to be displayed in the counter or in the Kitchen window, it is necessary to set the Print Category (specify the place of preparation) in the item card in the price elements.
The window for entering a comment opens in the tablet menu option after clicking the button and selecting the Comment to order line option
Viewing the comments on the dishes is available in the Kitchen window.
The ability to display comments in bookmarks is determined in the Mobile Application Settings in the Interface section.
If you need to add a reason of an order or guest check cancellation, go to the Administration panel:
* Settings\Additional settings\Reasons of the closed order opening
* Settings\Restaurant\Guest check cancellation reasons
and tap the Create button.
Modifiers are additional Products (Ingredients) or Services, which can be applied to make Dishes.
Modifiers may be provided as:
To manage Modifiers, go to the Administration panel: Products\Modifiers.
Proceed to the following steps to add modifiers on the Tablet:
There are two types of modifiers:
In the modifier card you can find the «Price» field which provides additional cost of the dish due to the modifier usage.
The Mandatory selection of modifiers flag being checked allows not to lose the assignment of one of the modifiers when ordering or making a dish
Groups of modifiers
The usage of Modifiers Groups helps to simplify the process of assigning modifiers to dishes when you are building up a menu and starting sales.
As a rule, each dish has its own set of modifiers. A specific set of modifiers is called the Group of modifiers and it is recognized on the Administration panel in the Products\Groups of modifiers section.
In the Group of modifiers you can specify the minimum and maximum quantity of modifiers' selected positions when ordering and their display order in the menu on the tablet.
Q-ty of free modifiers – determines the number of modifiers that will be released free of charge, depending on the order of their order, despite the fact that they set the price.
To create a group modifier list, click the "Add row" button.
In the new line, select the modifier from the drop-down list, specify its cost. To save a new line item, press the green button in the line
The binding of the modifier to the group and the dish takes place on the Administration panel in the Products section \ Price elements \ Item card \ Modifiers tab in the modifier table in the Modifier group field
To associate a modifier with the group or a dish, go to the Administration panel, then to the section
Products \ Modifiers groups and clicl Set to items button
To add new products or dishes in the Mobile Application, go to the section Sales, and tap the menu Products and Dishes. The view of the displayed items will be the same as they were input in the Administration panel: Products\Price list items.
If an establishment uses a single menu, it will be updated automatically in the Mobile Application after being edited in the Administration panel. If several menus are used, restart the Mobile Application to update all of them
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In the ancient Greek region of Arcadia in the southern Peloponnesos, the sanctuary of Zeus on Mt. Lykaion stands out for its great fame, mysterious rituals and wide-ranging significance. This site, located to the west of Megalopolis in southwestern Arcadia on the modern-day mountain of Agios Elias, held fascination for the ancient Greeks and has continued to be important for modern-day scholars of archaeology, classics, and Greek religion. Pausanias described the sanctuary of Zeus in great detail in his Guide to Greece (8.38.2-8.38.10) and indicated that the whole mountain was considered a sacred place by ancient Greeks. It was identified in Greek mythology as the birthplace of Zeus (at Cretea) and, according to Pausanias, on Mt. Lykaion there was a stadium and hippodrome in which athletic games for the Lykaion festival were held, a sanctuary of Pan, and, at the summit, a formidable temenos and altar of Lykaion Zeus. In front of the altar, Pausanias says, there were two columns crowned by gilded eagles.
Previous Research at Mt. Lykaion
Mt. Lykaion Site Plan
Mt. Lykaion was investigated about 100 years ago by the Greek Archaeological Service under K. Kontopoulos, briefly in 1897 (AE 1898), and by K. Kourouniotes, in 1902 (Praktika 1903, 50 ff; AE 1904, 153ff). Kontopoulos dug a few trial trenches in the area of the hippodrome and in the altar. Kourouniotes then excavated a portion of the altar and the temenos a few years later. He found that the altar consisted of a mound of blackened earth, 30 meters in diameter at the top and approximately 1.5 meters high. The earth of the altar contained burnt stones, many small animal bones, tiny fragments of 5th and 4th century BC pottery, iron knives, clay figures, coins from Aegina, a clay figure of a bird, and two small bronze tripods. Kourouniotes found no evidence of human bones, only animal bones (mostly cow and pig). In the eastern part of the temenos, he excavated some trenches and found a number of bronze human figurines, some iron objects and roof tiles. He also excavated the two bases towards the east of the altar (probably those mentioned by Pausanias and first found by Kontopoulos). In 1909, Kourouniotes excavated the area to the east and below the summit of Lykaion, where the hippodrome, stadium, xenon, stoa, monuments and bathhouse were located (//PAE// 1909, 185-200). Although Kourouniotes searched for the sanctuary and grove of Pan mentioned by Pausanias, he did not find it. Based on the finds recovered by Kontopoulos and Kourouniotes, activity at the altar can be dated as early as the late seventh century BC. The site appears to have reached its peak of activity in the Classical period. By the time Pausanias visited Mt. Lykaion in the second century AC, the athletic contests had been transferred elsewhere and apparently the site was no longer in use.
The sanctuary of Zeus on Mt. Lykaion was not systematically investigated again until 1996, when Dr. David Gilman Romano of the University of Pennsylvania Museum conducted an important architectural and topographical survey at the site. (Publication forthcoming in The Proceedings of the 2002 Arcadian Symposium held at the Norwegian Institute at Athens in May 2002). Romano had previously studied the stadium at Mt. Lykaion for his dissertation on Greek stadia and argued that it was a unique example and one of the most important in the Greek world (Stadia of the Peloponnesos, Ph.D. Dissertation, University of Pennsylvania, 1981). Dr. Romano and others have noted that the hippodrome at Mt. Lykaion is the only extant and visible example in the Greek world. Scholars of Arcadian cults and religion have also analyzed the site, resulting in numerous publications (e.g., M. Jost, Sanctuaires et cults d'Arcadie, 1985). Recent research on sanctuaries in Arcadia indicates that this site developed very differently from any other sanctuary in the region (M. Voyatzis, "The Role of Temple Building in Consolidating Arkadian communities," in Defining Ancient Arkadia, T.H. Nieslen and J. Roy (eds.) 1999). Anthropologists have studied the possibility of human sacrifice at Mt. Lykaion and the evidence of comparable accounts from other cultures.
The fact remains, however, that except for Romano's recent survey, Mt. Lykaion has not been systematically investigated for nearly 100 years, and it has never been scientifically excavated. Given the importance of Mt. Lykaion, including its significance for ancient Arcadians of the Classical period who viewed it as a symbol of Pan-Arcadian unity, its standing among the Pan-Hellenic athletic festivals, the presence of several unique architectural elements, and its mysterious and secret rituals, it is time for a new investigation of this site by an international, multi-disciplinary team.

subset: commoncrawl


text:
Filing for Extra Duty Pay
Our contract allows adjuncts to be paid for non-teaching work performed for the college.
In instances where the Administration specifically requests or requires a
unit member's attendance at a particular meeting, training, or event, the unit member
shall be compensated at $26 hour rate, with one (1) hour minimum and in 1⁄2 hour
increments for additional time over fifteen (15) minutes, for the time the particular
meeting training or event actually lasts. Individual unit members must be specifically
assigned and approved for compensation to qualify for additional monies as per this
paragraph. No adjunct faculty member can be compensated more than six hundred
twenty-four dollars ($624) for extra duty assignments in any fiscal year.
To receive compensation for extra duty work, complete the following two forms, which can be found on the InsideCOD portal:
logon to inside.cod.edu, then click on the "Forms" tab at the bottom of the right panel:
- Fill out "CODAA Extra Duty Assignments Pre-Approval" before your assignment.
- Fill out "Payment Request Form" after your assignment to get paid.


text:
CNA Classes In New Hampshire
If you are searching for a rewarding career that does not require you to spend a big amounts of money for studies, then becoming a Certified Nursing Assistant is the right option for you. This job can be your gateway to a stable career in the healthcare field. In fact, getting a certification for CNA in New Hampshire does not require even a high school diploma. All you need is to get a GED then you can enrol for a CNA training program.
Employment as Certified Nursing Assistant (CNA) is often a starting point for many candidates looking to work into the rapidly growing healthcare field. In the state of New Hampshire, CNAs are called as Licensed Nursing Assistants or LNAs, and act as care takers of patients under the guidance of registered nurses and other medical professionals.
The New Hampshire Board of Nursing is responsible for approving CNA training programs, offered by American Red Cross, community colleges, nursing schools and healthcare facilities. Students that register in New Hampshire CNA programs are able to obtain the abilities and knowledge they require to achieve secure job opportunities in the health industry. Some healthcare facilities in New Hampshire might be willing to offer free on-the-job training to those who will work for them after completing training and certification.
CNA will perform a range of duties that fall within the scope of practice of nursing, and include taking and recording vital signs, measuring the patient's blood pressure, respiration, pulse, and temperature. Also, as a basic care provider, should assist patients with bathing, dressing, walking, toileting, feeding, and transporting with wheelchair, maintain patient's living environment safe and clean, and help in the proper operating and maintaining of medical equipment.
CNA Training Requirements in New Hampshire
Proper education plays an important role to become a good CNA. The requirements for a student to enroll in an approved CNA training program are the following:
- should not be less than 18 years old
- must have a high school diploma or GED certification
- must have a clean criminal record
- a TB test will need to be performed unless the applicant has proof of a negative TB test result in the past six months.
The training program comprises of theoretical and practical training. The theoretical study is conducted in the classrooms and the practical study is carried in the clinics.
Most programs require a 146 average hours of training, that consist of 48 hours classroom instruction, 24 hours clinical lab and 74 hours of supervised clinical in direct care. The courses last approximately 2 to 6 months and tuition for programs they cost from $600 – $1.800.
During CNA training, a student learns the necessary basic nursing skills and basic healthcare measures, medical terminology, taking vital signs of the patient, control of infection, CPR and related career skills, nutrition, how to respond to health emergencies, administering medications, interpersonal skills and communicating with patients and their rights.
First of all, the CNA classes should be passed in a state approved facility (you can see full list of NH state approved CNA classes here). If you mistakenly enrolled yourself in a wrong facility, quit right away because the state will not allow you to take the certification exam.
Secondly, the CNA classes should have a minimum of 75 hours classroom sessions and 100 hours clinical exposure. This will allow you to learn the basic responsibilities of a Certified Nursing Assistant and practice it under the supervision of a Registered Nurse.
New Hampshire has several accredited facilities offering CNA training classes. If you are still confused on where to take the CNA classes, few options include White Mountains Community College, St. Joseph School of Health Occupations, Salter School of Nursing and Allied Health, Lakes Regional Community College and Med Pro Educational Services and all the colleges above. Becoming a CNA in New Hampshire provides you with opportunities that other profession do not have.
CNA Certification in New Hampshire
The CNA certification will require you to provide an evidence of residency in New Hampshire and a background check stating that you have not been involved in a felony conviction, neglect or abuse cases.
After completion of training program, candidates need to pass the competency exam which is administered by three testing agencies: American Red Cross, Pearson Vue, and Excel Testing in collaboration with NH Department of Health and Human Services. There are 11 testing centers where these exams can be taken within 24 months from training.
The exam consists of two sections according to federal regulations and costs $165. There is a written test, which tests a candidate's knowledge and includes multiple-choice questions related to physical and psychosocial care of patients. Also, a clinical evaluation, which mimics a clinical setting and the student is asked to perform 5 skills chosen at random from a set of 25 skills which students learned during their CNA training.
For certification, the students are required to pass both these exams, and then will be added on the New Hampshire Nurse Aide Registry, that keeps a database of name, identification information, and date of registration of all certified nurse assistants in the state.
If the student fails the competency exam three times consecutively, he/she will be required to re-take the CNA training.
Once licensed, CNAs in New Hampshire should renew their certification every two years and are required to work 200 hours in the past 24 months and should fulfill continuing education requirements with 12 contact hours per year including conferences, lectures or other education offerings. The cost for renew is $35.
Practice the necessary skills in the training program and make sure to follow the guidelines carefully. Passing both exams means that you will also get certified so make sure that you reviewed everything.
CNA Salary and Job Outlook in New Hampshire
CNA Salary in New Hampshire
Certified Nursing Assistants in New Hampshire earn an annual salary of $29,740 on average, which is higher than national average of around $26,000 in 2015 according to Bureau of Labor Statistics.
According to the Bureau of Labor Statistics (BLS), there is a positive trend for the CNA career opportunities in New Hampshire, as the population ages. Healthcare facilities, nursing homes, hospitals, some private companies and government agencies, offer employment for CNAs that are able to build on their knowledge, experience and abilities.
CNAs have a promising future in the healthcare field, and employment opportunities are great for those who are eager to grow and advance in their careers. The Concord Hospital, Cheshire Medical Center, Catholic Medical Center and Wentworth Douglas Hospital are some of the hospitals and healthcare facilities in New Hampshire that may be able to offer work to Certified Nursing Assistants (CNAs).
Keep improving your skills and get employed as a Certified Nursing Assistant in hospitals, nursing homes, and long term healthcare facilities for this rewarding and stable career.
New Hampshire Resources
- New Hampshire Department of Health and Human Services
- New Hampshire Board of Nursing
- New Hampshire Nurses' Association
All New Hampshire State Approved CNA Programs
|Belin, NH
|White Mountain Community College
|2020 Riverside Drive
|Bristol, NH
|Clinical Career Training Llc
|Po Box 19
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Why Chuck Levine?
The problems and challenges confronting Estes Park in this election season are significant. To solve them, it goes without saying, there must be the right leadership. That is why I am supporting Chuck Levine for Mayor.
Experience in public elected office not only matters, but matters a great deal. Chuck Levine has that experience. He was elected by this community to the Board of Trustees in 2004. He was re-elected Trustee in 2008. And for the next four years he served as the Town's Mayor Pro Tem. During his two terms as Trustee, drawing on the experience of nearly three decades as a manager in the public sector, Chuck Levine chaired the Public Works Committee (2005-2008) and the Community Development/Community Services Committee (2008-2012), making him intimately familiar with how our local government works to serve community needs.
Chuck Levine has also served on four other important local boards: In 2004 he was appointed to the Board of Adjustment, where he served two terms (from 2004-2012). In 2014 he was elected to the Park Hospital District Board, which he currently serves as Secretary. He has also served on the boards of the Larimer County United Way and the Community Foundation of Northern Colorado, two important agencies dedicated to helping the unmet needs in Colorado communities, including our own.
In short, over the last twelve years, by virtue of his service in elected office and on appointed boards, Chuck Levine has not only achieved a broad and comprehensive understanding of this community and its challenges, but has shown his ability to work effectively as a board member in establishing and achieving public goals. His vision for the future of Estes Park is a broad, generous, and inclusive one. He understands the need for appropriate economic development, and its important relationship to sustaining the quality of life that this community has long enjoyed. He understands, for example, the essential role that competitive broadband, attainable housing, and workforce housing play in securing our economic future. In this, Chuck Levine is surely right when says, "If we don't continue to grow, we will die."
Past experience does count—it is almost always the best predictor of future success. But so too do temperament and interpersonal skills—and the ability to bring people together to find mutually-satisfactory solutions to difficult problems. We live in polarizing times. This, unfortunately, has become as true here in Estes Park as it is in far-off Washington. The challenges before us as a community our large and they are complex. Proposed solutions based on rigid ideology may have their appeal. But they do not serve as the basis for reasonable and acceptable long-term solutions. They only serve to further divide and exasperate.
As a trained facilitator, who understands conflict resolution and the need to open and sustain channels of dialogue and communication, Chuck Levine is a leader who has the ability to bring us together as a community. To be sure, this is not his responsibility alone. He must be able to count on all of us to help.
Chuck Levine, in short, has long-since demonstrated that he has the experience, the ability, the temperament, and the will to help us demonstrate that being "Mountain Strong" was not simply the slogan of the hour, the product of a community in crisis, but remains a commitment to work together for a stronger and better future for this special place called Estes Park.
Jim Pickering
Estes Park
Charley Dickey for town trustee
I am writing in support of Charley L. Dickey IV for Town Trustee. As a person who chose to retire in Estes Park in 2000 with my wife, Lori, I first met Charley when he decided to join the Estes Park Table Tennis Club (EPTTC) in 2010. Members meet at the Mountain View Bible Church on Monday evenings to play recreational table tennis (or ping pong). Charley and I, you might say, have become a joint fixture there. By interacting with Charley once a week for 2-3 hours, I have learned a lot about his passions, and caring for people and community. Charley is one of the guys you immediately like. He is very friendly and very competitive, having come to the club with a highly skilled background in the sport. One of the main rules of the club is that players are expected to rotate every 30 minutes, in an effort to ensure that everyone plays everyone else. At times there have been people who only wanted to play with people of their own caliber, but Charley is not like that. Charley is happy to play with everyone and actually goes the extra mile. He willingly works with existing and new members to help them improve their techniques. This has been very helpful to many players, including myself. Over the years I came to realize that he is passionate about a lot of things and he has the energy and background to get things done.
Charley certainly loves living in Estes Park and loves mountain climbing, hiking, etc. He has often come to ping pong with some kind of injury, and it never stops him from giving his all–he does whatever it takes to return a shot, even if it means "hitting the deck!" Ouch! To go or dare to go where one has never gone before sometimes has a price – injuries (No Pain No Gain). It is apparent that Charley approaches all activities and commitments with this admirable tenacity. Discussions with Charley have given me clear insight into his character, integrity and diligence.
There was a time on Monday evenings, when I felt a bit disappointed because Charley would sometimes need to either come late or leave early due to other commitments. Then I learned that Charley was getting more and more involved in other very important activities, such as taking courses, and volunteering his time for the community. He was attending meetings on economic development, helping to create the Estes Park Economic Development Corporation to solve some of Estes Park's parking problems, and addressing other current issues. Charley was becoming highly motivated to solve problems to benefit the community, and continue to improve the well-being of this wonderful town. Once I realized the dedicated work Charley was preparing to do, I was impressed and very proud to be his friend. I then understood he was moving toward his work to benefit the community as a whole.
On a personal level recently, during a snow storm while I was on my way to ping pong, I went off the road into a ditch. My wife came and drove me to the Mountain View Bible Church let the members know about my problem and that I was not going to be able to stay. Charley insisted that he needed to help me pull my car out of the ditch with his SUV. He was so sincere and determined to help that I couldn't refuse his offer. In an hour or two my car was safely home thanks to Charley and his efforts. This demonstrates the selfless side of Charley's nature and to put it in his own words: "I like a challenge!"
To sum it up, I have known Charley for over five years, and I have certainly been impressed and admire his willingness to go out of his way to listen to, and to help other people at all times. Charley keeps himself physically strong, mentally awake, and morally straight. He is: trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean and reverent.
I don't know if Charley was ever a Boy Scout in his youth but he exhibits all the attributes in the Boy Scout's Law! That's right folks just the kind of person we need on the Board of Trustees for the Town of Estes Park. So be a sout leader and get out there and vote! Lori and I are voting for Charley L. Dickey IV for a Board of Trustee Member of Estes Park and we recommend you do the same!
Robert D. Burnham
Estes Park
Why Charley Dickey?
The Trail-Gazette got it right: "Dickey is one of the most well-informed businessmen in town." But Charley Dickey is considerably more than that, which is why I write in support of his election to the Estes Park Board of Trustees. As the content of his website (CharleyDickey.com) tells us, Charley has his finger firmly on the pulse of this community.
He knows its people; he knows its businesses; he knows its organizations; he knows town government—knowledge that is based on personal and persistent engagement. Charley also knows the immediate and long-term issues and challenges that we face. He has worked hard to become informed, and what he has learned he shares with us in the more than seventy thoughtful and precise responses posted on his website to questions posed by organizations and individuals in the course of this campaign. No candidate tells us more.
By temperament and conviction, Charley Dickey is a facilitator and a doer. He believes that to solve problems people must work together. And on numerous occasions, he has reached out to others, to individuals as well as to groups, to make things happen. To cite but one example, it was his concern in 2012 about the present vitality and future economic viability of the Estes Valley that prompted him to help form the Estes Valley Economic Development Taskforce whose weekly deliberations over a year and half resulted in the establishment of the Estes Park Economic Development Corporation. In this as in all things his approach is direct and simple: "How can we get this done?"
Few candidates for public office have come better prepared, or with a fuller record of public service, than Charley Dickey. He is fully deserving of our support.
Jim Pickering
Estes Park


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While there may be some people who believe that inmates cannot, or should not be rehabilitated, returning them back to civilian life in a productive way is actually the original purpose of our prisons. Yet just how, may still evade us. So it may be surprising then that some prison programs have turned to equine therapy to do just that — rehabilitate inmates. And, perhaps not so surprisingly, it has been quite effective. Lets take a look at some of the benefits.
Calming Effect:
- Working around the horses had a calming effect. It has been reported that after working with retired Thoroughbred racehorses, kids, age 14-17 demonstrated increased patience, understanding, and ability to bond.(Pedulla, 2001, p. C3).
Increased Sense of Responsibility:
- In November 1999, the Kentucky Thoroughbred Foundation (KTRF) opened their Blackburn Operation, a correctional facility in Lexington, Kentucky. With the urging of Governor Paul Patton, the Department of Corrections decided to start a program there (Blowen, 2001, p. A1). Each inmate was expected to work 7 days a week looking after four or five horses and making $2 a day. Jeff Oliver, a long-time correctional employee and the farm manager, said that some prisoners in this group reported that "never in their life had anyone or anything been dependent upon them and now they do" (Adams, 2001, p. 32).
Improved Respect for Others:
- Inmate Scott Williams said, "Horses demand respect and through them I've learned respect for life. Some horses we got were on their way to the killers. You never can do enough for them. "Williams sees the horse farm at Blackburn as a vocational school to learn equine care. Few people would describe prison as a positive experience but Williams feels Blackburn has taught him vocational skills and has changed him for the better (Adams, 2001, p. 35).
Decreased Tension Between Inmates:
- According to Mike Buchanan, director of the horse program at Wild Horse Farm, there is very little tension among the men on the farm. BLM is very happy because with the money they save and the expert training the horses receive, they are more readily adoptable. (http://doc.state. wy.us/prisons/horse_training.html).
Reduced Recidivism:
- The Stay'n Out program indicated that after completing the program only 26.9% of inmates were arrested again, I believe that this would also be true of this wild horse program (Schneider et al 2012).
- In private communication with Robert Kent, superintendent of the Sanger B. Powers Correctional Center in Oneida, Wisconsin, he said, "Since our dog training program started in 1997, we've had 68 inmates released who were involved in the program and not one has reoffended and returned to prison." (Strimple, 2003).
While the results alone may turn people into believers of equine therapy — after all if horses can rehabilitate inmates, just imagine what they can do for everyday people — the best part of these programs is that almost all of them work with either rescued horses, retired racehorses, or wild BLM mustangs, and therefore are also for the good of the horse.
Adams, K. (2001, March/April). 2nd chances. Backstretch, pp. 32-37.
Allen, C. L. (1989, February 13). The success of authority in prison management. Insight on the
News, pp. 8-19.
Blowen, M. (2001, January 16). In prison, a happier trail. Boston Globe, p. A1.
Brink, G. (2001, February 25). Time to train. St. Petersburg Times Online. Retrieved October 16,
2001, from http://www.sptimes.com/news/022501/news_pf/State/Time_to_train.shtml
Bustad, L. K. (1990). Prison programs involving animals. In L. K.
Bustad (Ed.), Compassion, our last great hope (pp. 72-73).
Renton, WA: Delta Society. D'Amore, M. D. (1976). Introduction. In R. T. Arcangelo & M. D. D'Amore (Eds.), William Alanson White, the Washington years 1903-1937 (pp. 2-3). Washington, DC: U.S. Government
Printing Office.
DeNevi, D., & Bergen, P. (1974). Alcatraz: The anatomy of a classic prison tragedy. Valencia, CA:
Leswing. Hill, N. (2001, March 1). Project pooch offers a second chance. Dog Nose News, pp. 8-9.78
Hines, L. M. (1983). Pets in prison: A new partnership. California Veterinarian, 5, 7-11.
Koop, A. V. (1988). Stark decency: German prisoners of war in a New England village. London:
University Press of New England. Lee,D.R.(1983).Pettherapy:Helpingpatientsthroughtroubledtimes.CaliforniaVeterinarian,5,
Merriam-Arduini, S. (2000). Evaluation of an experimental program designed to have a positive
effect on adjudicated violent, incarcerated male juveniles age 12-25 in the state of Oregon.
Unpublished doctoral dissertation, Pepperdine University.
Moneymaker, J., & Strimple, E. (1991). Animals and inmates: A sharing companionship behind
bars. Journal Offender Rehabilitation, 16(3/4), 133-152. Ohio Department of Rehabilitation and Corrections(ODRC). (2000). AnnualreportDRCdog/puppy program.
Columbus: Author. Pedulla, T. (2001, October 2001). Inmates get a helping hoof. USA Today, p. C3. Suber, W. (2002, February). Prisoner community service. Ohio Department of Rehabilitation and
Corrections. Retrieved online from http://www.drc.state.oh.us/web/commserv.htm
Thomas, H. S. (2000, December 22). The thoroughbred retirement foundation: Helping horses and people. The chronicle of the horse (pp. 8-11). What is the status of horses in the USA today?
Available online from http://www.loudoun.nv.va.us/vetonline/vet116/Horses/default.htm Zaidlicz, R. (1988, September). A prison horse program. Orlando, FL: Delta Society Annual
Prison photo available from Shutterstock


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Executive Leadership
Scott Chaplin, PhD, CPA – President and CEO
Scott Chaplin has over 20 years of experience in financial management, accounting, government, and professional services industries. His experience within these markets has allowed him to formulate solutions that improve operational effectiveness. Additional experience includes systems testing, system's integration, Enterprise Resource Planning Packages, auditing; government planning and budget execution; database analysis and development, forecasting and business planning; training development and implementation; corporate and personal tax preparation; and personnel management.
Tom Byers – Senior Vice President and Managing Director
Thomas "Tom" Byers oversees operations and growth activities in the National Capital Region. He brings over 25 years of experience leading and executing business solutions for corporate and Governmental customers. Mr. Byers' federal career started with the Office of the Inspector General, Department of Defense, where he conducted a mix of performance and financial audits, reviews, and special projects covering areas such as advanced technologies development, acquisition management, and included some of the earliest Chief Financial Officer's (CFO) Act and Government Performance and Results Act (GPRA) audits. Mr. Byers has developed a successful track record delivering a variety of financial, audit, project management, and technology solutions to the Federal civilian, defense, and intelligence communities. Tom is an active member of both the Association of Government Accountants (AGA) and American Society of Military Comptrollers (ASMC).
Kimberly D. Whitfield – Director of Operations
As GenTech's Director of Operations, Kim oversees operations and contract management. She is an accomplished Project, Program and Administrative professional with more than 18 years of experience within large, diverse private, contractor, and military organizations. Her expertise includes implementing and developing strategies and solutions to improve business operations and processes, employee morale, policy administration, and collaborative partnerships. She is a proud United States Air Force veteran.
Tiffany Villaveces – Human Resources Manager
Tiffany Villaveces started with GenTech Associates in August 2017 as the Human Resources Manager. Her employment history includes experience with HR Process, policy development and implementation, benefits design and management, compliance, employee relations and performance management, HR strategy development and implementation, recruitment, and compensation in Union and Non-Union environments. Tiffany also has extensive experience with implementing multiple Human Resources Information Systems (HRIS) with mid-size companies in a variety of industries including manufacturing, distribution and transportation industry. Tiffany attended Nova Southeastern University and is a member of the Society for Human Resource Management (SHRM) and local Indiana SHRM Chapter.
Katelyn Heston – Talent Acquisition Manager
Katelyn Nicole Heston is the Talent Acquisition Manager for GenTech Associates. She works diligently to staff our many projects locally and nationally. Katelyn has a firm belief that there is a perfect role out there for every individual, and strives to match every candidate with the right position. Before joining GenTech Associates Katelyn spent 5 years recruiting in IT, Cyber Security, and eDiscovery. She is also a proud veteran of the United States Marine Corps. Katelyn holds a Bachelor's degree in Psychology from Purdue University.
Kevin Jones- Director
Kevin Jones joined the GenTech team in September of 2016. He was brought on as one of the original Senior Accountants supporting the VA Financial Services Center Accounting Services Contract. Over the last two years he has grown in to the role of Senior Manager, leading a quickly growing team of accountants in Austin, TX. He came to GenTech with over 10 years of finance and accounting experience from careers with the Department of Justice, the State of Texas and a non-profit healthcare company. His areas of expertise include grant management and compliance, budget formulation, and most recently, utilizing data analytics to get the most out of financial data. Kevin attended Florida State University and graduated from Flagler College with a Bachelors in Accounting.


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Cozy up this fall with your fave scarf and hat and dress up your nails with Sally Hansen Fall 2016 shades, all vintage trend-inspired. The shades are called: Talk is Chic, Clean Slate, Tropic Thunder, Bow to the Queen, A Bleu Attitude, Scarlet Lacquer. Swatches below.
Sally Hansen Fall 2016 Shades | Nail Swatches
Sally Hansen CSM 281 – Scarlet Lacquer is not the colour I would associate with Fall. It's more like that shade you'd opt for to rebel against the coming of fall, to me anyway. It's a gorgeous shade that's opaque with two coats.
Sally Hansen CSM 455 – Talk is Chic is that typical purple straddling grey cream shade for the fall season. Easy to apply and totally season appropriate. Two coats will suffice.
Sally Hansen CSM 471 – Clean Slate is the deeper, less grey sister of Talk is Chic. Two coats and you're good.
Sally Hansen CSM 515 – A Bleu Attitude is deeply saturated blue. It's completely opaque after one coat, but for a more even consistency, I prefer two coats.
Sally Hansen CSM 533 – Tropic Thunder is actually lighter than A Bleu Attitude, it leans a bit more grey and is less of a deep blue. I'm not sure why they photographed so similarly. Two coats, again.
Sally Hansen CSM 585 – Bow to the Queen is easily my favourite shade of the batch. It goes on great, but most importantly, the colour is unique to my collection. Two coats.
What do you think of the Sally Hansen Fall 2016 Shades?
This post contains PR sample(s) sent for editorial consideration.
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