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WebAgent for ServiceNow User Guide
Note: Additional Anywhere365 WebAgent and CTI Integration license required.
This user guide explains on how to use the WebAgent in ServiceNow.
Launch the application
In ServiceNow click on the phone icon in the top right.
Click the button to launch the Anywhere365 WebAgent.
Signing in to WebAgent
To use the WebAgent to handle communications, an Agent or Supervisor must sign in with valid credentials.
To sign in to WebAgent
The WebAgent sign in page will appear:
Sign in using your Anywhere365-enabled account (Sign-in address + Password).
Note: If you are using an Office365 authentication method, make sure your browser is not set to block pop-ups. -
If a username is required it will be prompted after you have clicked "Sign in".
After logging in, you will be ready to start using the Anywhere365 WebAgent.
Login UCC
Click open your account in the top right
Select Manage Profile
Toggle the state to sign in
Icon | Action | Description |
Sign Out | User is currently active, click to sign out. | |
Sign In | User is currently inactive, click to sign in. | |
Informal | User is Informal and doesn't have the option to sign in or out. |
If you are the last agent in a skill, you will get a feedback based on the UCC setting "FeedbackAgentsLeftInSkill", Learn More
Incoming Calls
Incoming calls can be received directly or via the UCC (Unified Contact Center). When an incoming call is received, a pop-up will appear on your screen.
You have the option to pick up the call directly by clicking on the corresponding button, or to ignore the call by clicking on the "Ignore" button.
Please note that the appearance and functionality of the incoming call pop-up may vary depending on your organization's telephony system and settings.
Call Buttons
In the Call controls the following buttons are available. The following describes what functionality they have.
Icon |
Action |
Description |
Hold / Resume |
Click this button to put the call on hold. Click it again to resume the call. |
Disconnect |
Use the Disconnect button to end a current dialogue. |
Transfer |
With the Transfer button, you can transfer a call to another person or skill. For more information on how to use this feature, please refer to the "Transfer" section. |
Mute / Unmute |
Click this button to mute your microphone. Click it again to unmute. |
Add Participants |
Use this button to add more participants to the current conversation. |
These call buttons provide essential functionality for managing your interactions with customers and ensuring a positive customer experience.
Incoming call via the UCC example
Incoming calls can be handled directly or via the UCC (Unified Contact Center). For example, if someone calls the main number of your company and it is connected to a UCC, the call will be routed to an available agent with the relevant skill.
Let's say your company uses one skill and has two agents who are using the WebAgent. When the call comes in, it will be placed in a queue and the UCC will look for an available agent with the relevant skill. If you are available, the call will be forwarded to you and the WebAgent will ring, allowing you to answer the call.
If your colleague is initially hunted for the call but does not answer, the call will remain in the queue. You can either pick up the call from the queue or wait until the UCC decides to hunt for another agent (in this case, it would be you if you are available).
The UCC is a powerful tool for managing incoming calls and ensuring that they are handled efficiently and effectively.
Putting calls on hold
To put the current caller on hold, simply press the yellow "hold" button. When a call is placed on hold, the icon will change to indicate that the call is currently on hold.
While a caller is on hold, it's important to keep them informed and provide an estimate of how long they can expect to be on hold. This can help to reduce frustration and improve the overall customer experience.
When you're ready to resume the call, simply click the "resume" button to reconnect with the caller.
Remember, putting a caller on hold should be done with care and consideration. By keeping callers informed and minimizing hold times, you can help to ensure a positive experience for your customers and maintain the reputation of your company.
CRM Button bar
At the bottom of the Anywhere365 – WebAgent there is a button bar that provide easy access to common places inside client. After an incoming conversation is accepted, these buttons will be enabled based on your current context.
Icon |
Action |
Description |
Open contact details |
Will open the Contact Card, this button is enabled if there is a single match on the phone number of the caller and you are currently not viewing the Contact Card. |
Create contact |
Will create a new Contact, this button is enabled if there are no matches on the phone number of the caller. |
Open activity details |
Will open the Call Activity, this button is enabled if there was a single match on the phone number of the caller, which triggered the generation of the Call Activity. |
Create case |
Will create a new Case. Note: Introduced in DC2023.02
Create Incident |
Will create a new Incident. Note: Introduced in DC2022.06
Create Problem |
Will create a new Problem. |
Create Change Request |
Will create a new Change Request. |
Create Interaction |
Will create a new Interaction. |
Toggle Size |
Will make the Anywhere365 WebAgent larger / smaller. |
Settings |
Will open the CRM Customer Relationship Management, or CRM, is (usually) a software-based, data management method to deal with interactions with customers and potential customers. settings for the Anywhere365 WebAgent. |
CRM Settings
Setting |
Description |
Search after accepting conversation |
Only start searching after accept. If turned off, will search when hunted. |
Enable wildcard search |
Switch to a wildcard search instead of a equals search. |
Single match: Pop Details |
When a single contact is found and setting is enabled, open the contact page. |
Multiple matches: Pop Details |
When a multiple contacts are found and settings is enabled, populate the search page. |
No Match: Pop page to create a new |
When no match contact is found and settings is enabled, you can select which page to open. Options: Contact, Incident, Problem, Change request. |
Pop contact when switching sessions |
When enabled and you switch session in the WebAgent, the corresponding contact page is opened. |
CRM Activity
When the WebAgent is embedded into ServiceNow it will perform some automated actions. Below the details what is available.
Open user | Based on the incoming session a contact is search, this helps the agent to quickly get to the right page. There are 3 scenarios for this. By default the search is performed when the session is received. But with the CRM settings you can toggle it to only search when accepting a conversation. |
One user found | When a single user is found it will automatically populate a page. By default this is the Detail page, but this can be altered in the CRM Settings. |
Multiple users found | When multiple users are found it will automatically populate the search page with the results. From here you can select the desired user and link the conversation. |
No user found | When no is found it will automatically populate the search page with the results. From here you can create a new user. After creating the item, make sure you link the conversation. |
Activities | When a conversation is linked to a contact, we will trigger the creation of an activity. The action will be performed by the signed-in user, so make sure they have permission to create an activity. |
Create activity | The creation of activity is done in 2 steps. First an item is created when accepting a conversation and a contact is linked. The next step happens when the conversation is handled, this will trigger an update on the "Duration" field of the activity. |
Fields that will be entered:
Subject = An automated message, for example: "Inbound call from +31123456789"
Call From = Linked to the signed in user.
Call To = Linked to the connected contact.
Phone Number = The phone uri of the caller.
Direction = The direction of the conversation.
Duration = How long the conversation was active, updated after handling the conversation.
Activity warnings
If for some reason the activity could not be created, the WebAgent will inform the user about this. Below the possible warnings:
To solve this, search for a contact and link the conversation.
To solve this, save the contact and link the conversation.
To solve this, select the correct contact and link the conversation.
To solve this, relink the conversation.
Audio Recording Control
Note: Both UseAudioRecording (on UCC settings) and AgentCanEditAudioRecording (on UCC settings) must be true. Learn More
Agents with the WebAgent can control the audio recording with the Call recording controls
Pause recording
During a recording
In the conversation header
Click in the "ll" icon
The recording is now paused
Resume recording
During a (paused) recording
In the conversation header
Click in the play icon
The recording is now resumed
Stop recording
During a recording
In the conversation header
Click in the stop icon
The recording is now stopped
Transferring Calls
Note: To use the Call Buttons, you need to configure the Remote Call Controls, Learn More
Note: Contacts are searched via Skype Web SDK in the Global Address lists.
Direct Transfer
A direct transfer, also known as a blind transfer, involves transferring the conversation directly to another contact. If successful, the conversation will be transferred, and if unsuccessful, the conversation will remain with the agent. You can initiate a direct transfer using the following steps:
Have an active call with a customer.
Click on the transfer icon and search for the contact to whom you want to transfer the call.
Note: Optionally, select the specific endpoint (e.g., mobile) for the contact. -
The conversation will be offered to the contact:
If the contact accepts, the conversation is transferred to them.
If the contact refused, you will remain connected to the customer.
Delight transfer
A delight transfer is a process of consulting with the transferee while the customer is part of the consultation, ensuring that the right information is handed over. You can initiate a delight transfer either by drag and drop or via buttons.
Initiate via Drag and Drop
Have an active call
Search for a contact in the contact pane
Drag and drop the contact on the "Release to Delight Transfer box"
Note: Optionally, you can select the specific endpoint, such as mobile. -
The conversation will now be offered to the contact:
Initiate via Buttons
Have an active call
Click on the icon and search for a contact to consult
Note: Optionally, you can select the specific endpoint, such as mobile. -
The conversation will now be offered to the contact:
During a delight transfer
During a delight transfer, you have access to the following controls:
Icon |
Action |
Description |
Disconnect Consult |
Click this button to disconnect the consulted party. |
Mute / Unmute |
Click this button to mute or unmute your microphone. |
Add participant |
Click this button to add more participants to the current conversation. Note: By default up to 4 participants can be participating, this includes the Customer and the Agent. |
Transfer |
Click this button to hand over the consulted party and exit the conversation. |
Consultative transfer
A consultative transfer involves consulting with the transferee while the customer is on hold. Here's how you can initiate it:
Initiate via Drag and Drop
Have an active call
Search for a contact in the contact pane
Drag and drop the contact on the "Release to consult box"
Note: Optional: You can select the specific endpoint, for example, mobile.
The conversation will now be offered to the contact. If the contact accepts, you are now in a consultative transfer. If the contact refuses, you remain connected with the customer.
Initiate via Buttons
Have an active call
Click on the consult icon and search for a contact to consult
Note: Optional: You can select the specific endpoint, for example, mobile.
The conversation will now be offered to the contact. If the contact accepts, you are now in a consultative transfer. If the contact refuses, you remain connected with the customer.
During a consultative transfer
During the consultative transfer you have the following controls:
Icon |
Action |
Description |
Disconnect Consult |
With the Disconnect button, you can disconnect the consulted party. |
Mute / Unmute |
Click to mute your microphone. Click again to un-mute. |
Transfer |
Hand over the consulted party and leave. |
Skill transfer
Skill Transfer allows you to transfer a conversation to another Skill queue or forward it to a Forward Skill.
Initiate via Buttons
Have an active call
Click on the transfer icon
Click on the "Skill Transfer" tab
Search for the skill you want to transfer the conversation to
Select the skill
The conversation will be disconnected from you and transferred to the selected skill.
During a Skill Transfer
During the Skill Transfer, you will not be able to monitor the conversation. The conversation will be handled by the agents assigned to the selected Skill.
Outgoing Calls
Note: To perform an outbound call, you need to configure the Direct Call Integration (DCI). If you need more information on how to configure DCI, please refer to Learn More
Selecting outbound phone number
An outbound call will be made based on the main endpoint of the selected UCC. You can switch numbers by selecting another UCC in the MePerson menu, which can be accessed by clicking on your profile at the top right of the screen.
Note: Contacts are searched via Skype Web SDK in the Global Address lists.
To initiate an outgoing call, you can start from any contact card:
Use the search, frequent contact or previous contacts function to look up a contact.
Click on the contact card to slide down a gray area. From here, you can make a call, call mobile, or send an email.
Additional options become available when you click the three dots on the right side of the bar. From here, you can view the full contact card, see the agenda, or add the contact to a group.
Dial pad
Note: Unfortunately, it's not possible to send DTMF tones using the dial pad. To send DTMF tones, please use the
Note: Contacts are searched via Skype Web SDK in the Global Address lists.
Besides the possibility of calling someone using the contact cards, you are also able to call directly from the dial pad. To open the dial pad, simply press the dial pad button on the upper left side of the screen, dial the correct number and press the green call button.
Call History Tab
You can use this tab to view your incoming, outgoing, and missed calls.
To dial a contact directly from the Call History tab, simply open the conversation and click on the call icon.
Here's what each category in the Call History Tab represents:
All: This category displays all the items combined from the other three categories (Incoming, Outgoing, and Missed).
Incoming: This category displays all the direct conversations that were accepted by the agent, as well as all inbound contact center conversations that were accepted by the agent.
Outgoing: This category displays all the direct conversations initiated by the agent (interceptor The Interceptor is a service installed on Anywhere365. It monitors all calls during set-up on endpoints of active Agents. By intercepting that call set-up and redirecting it to an Anywhere365 UCC it lets you manage the direct inbound and outbound dialogues of the contact center agents. or DCI).
Missed: This category displays all the direct conversations (interceptor) that were not accepted by the agent.
Outgoing Email
Selecting outbound email address
When sending an outbound email, the email will be sent from the first configured Email Dialogue Provider of the selected UCC. To switch mailboxes, select another UCC from the MePerson menu. You can access the MePerson menu by clicking on your profile picture in the top right corner of the screen.
Initiate an New Email Session
There are two options to start a new email session:
Select a contact and click on the Email icon in the grey area that slides from the top of the contact card. This will open a new email window.
Click on the New Email button on the upper left side of the screen to open a new email window.
In the new email window, enter the recipient's email address and the subject of the email. After entering the fields, you can initiate the session with the "Create new email" button.
A new Outbound Email session will now open in the WebAgent. From here, you can compose the body of the email and attach any necessary files. Once you're ready to send the email, click on the "Send" button.
It's important to note that the first email must always go to the primary recipient when creating the Outbound Email Session. After sending the first message, you can then start sending forwards to other recipients.
Wrap-up Time
Agents with the WebAgent can manage their Wrap-up Time or Discharge Duration. This feature allows the agent to finalize their work and update relevant information in the system.
The Discharge Duration (found in UCC settings) must be set to 1 or higher for this feature to be available.
During Wrap-up Time, the agent can see a timer on their screen indicating the remaining time before they're allowed to accept another call. If the agent needs more time, they can extend the Wrap-up Time by clicking the "+" button. Each click adds 10 seconds to the remaining time.
If an agent needs to stop the Wrap-up Time before it expires, they can click the cancel button. This will immediately make them available to accept another call.
On the left side of the WebAgent you will find the contacts. These contacts can be displayed in two ways.
On the top side of the contacts, contact can be search using the search bar. The contact are searched in the Skype / Teams contact list, which is the same as in the client.
Contact card
From here you can send an IM, call, call mobile, send an email or choose more options. Choosing for more options is done via the three little dots, when pressing this button, another menu opens and you will be able to see the contact card, see the agenda of the contact or add to a group.
By clicking on the 'See Contact Card' button, the full contact card will be displayed within the contacts column. From there the WebAgent is able to contact the person via the channels they have submitted (e.g. work phone, private phone or alternative email addresses).
Frequent transfers
This group is automatically generated based on the data received from the Universal Timeline Service. The Universal Timeline Service generates a list of your top transferees based on the Call Detail Database. This list can be accessed from the Frequent Transfers group in the Anywhere365 WebAgent.
The Frequent Transfers group shows a list of the top agents to whom you have transferred calls in the past. This feature can be helpful in speeding up your call transfers by allowing you to quickly select a frequently transferred agent from the list, instead of manually searching for them.
To use this feature, simply click on the Frequent Transfers group in the Anywhere365 WebAgent to access the list of frequently transferred agents. From there, select the agent you want to the call to, and use the drag and drop functionality to initiate a Delight Consult of a Consult.
Groups in the WebAgent allow you to organize your contacts for easier access and management. Here's how you can create a group:
Search for a contact that you want to add to a group.
Open the contact's more options menu by clicking on the ellipsis icon.
Select "Add to new group" from the menu.
Give your new group a name.
Select the group you want to add the contact to, or create a new group if you haven't done so already.
Click "Save" to add the contact to the selected group.
You can also add existing contacts to a group by selecting "Add to group" from the contact's more options menu and choosing the group you want to add them to. To remove a contact from a group, select "Remove from group" from the contact's more options menu while viewing the group's members.
In the Dialogues tab of the overview you can see which dialogues are connected to the agent (Personal), in the waiting, or connected to other agents. You will see the name, number or email address and time in the queue.
Naturally you can select which call you want to take from the queue.
Icon |
Action |
Description |
Take |
Take the session from the waiting queue. The conversation will now be offered to the Agent. |
Preview |
(Text session only) Show the conversation as a preview. From here you can see the content of the conversation and you will have the option to "Take" the session. |
Dialogues Settings
For the Waiting and Connected tabs, you have the option to configure the view. This can be done with the following buttons:
Here you have the following actions
Sorting Options = Sort the queue by on of the following attributes:
(Connected only) Agent = Sort by alphabetic order of the assigned Agent uri.
Duration(default) = Sort descending by duration.
ReceivedDataTime = Sort ascending by datetime the conversation was received.
Skill = Sort by alphabetic order of the assigned Skill name.
Grouping Options = Change the grouping of the queue to one of the following attributes:
(Connected only) Agent = Group by Agent assigned to this conversation.
Channel = Group by Channel, for example Email, WhatsApp, etc.
Domain = Group by the domain of Receiver of the conversation.
Receiver = Group by Receiver of the conversation.
Skill = Group by current assigned Skill of the conversation.
UCC = Group by UCC of the conversation.
View = Change the view of Text items:
Compact = A compact view of the results, with the following attributes:
Type = The type of the conversation.
Sender = The URI of the sender.
Skill= The Skill where the conversation is connect to.
Duration = Show the duration of the conversation. Time between condensation created and now.
Extended = Compact view extended with the following attributes:
Subject = The subject (header) field of the conversation.
Reference ID = Reference ID is an unique ID created per Text conversation.
Received date and time = The datetime the conversation was received.
Contact Information
The contact information section displays additional information about the selected contact. If the information is available in the back-office system, it will be displayed here. However, if the contact cannot be found, you can use the "Contact Search" function to locate the contact.
To use the "Contact Search" function, click on the relevant button and enter the contact details, such as their name or phone number. Once you have entered the required information, click on "Search" to initiate the search process. If the contact is found, click the "Select" button and their information will be displayed in the contact information section.
Previous Contacts
In addition to displaying the current contact's information, the contact information panel also displays the previous contacts made by the customer. This information is obtained from the Timeline sessions and shows all contacts, sorted in alphabetical order.
The previous contacts list provides a quick and easy way to view the history of the customer's interactions with your organization.
Please note that the previous contacts list may not include all interactions, as it is dependent on the data collected and stored in the CDR database.
The timeline feature allows you to view information about previous interactions with the customer. To access the timeline, click on the icon. This will load all the contact moments associated with the customer's information.
In the top bar of the timeline, you can scroll through the various dialogues and interactions. By clicking on a specific dialogue or interaction, you can view more details about that contact moment. These details include information about the skills used, the agent who handled the contact, and whether the dialogue was transferred or not.
The timeline feature provides a comprehensive overview of the customer's interactions with your organization. This information can be used to identify patterns, track customer behavior, and improve overall customer service.
Please note that the timeline feature only displays information about previous interactions with the customer, not the current one. If you require assistance with the current contact, please refer to the relevant sections of the platform or consult with your supervisor or team leader for guidance.
If there are any cases associated with the customer, you can view them by clicking on the Cases tab. This will load all the relevant CRM service cases for the selected contact.
If a URL is available for a particular case, you can click on it to open a new tab that will load your back-office application. This will allow you to view additional details and information about the case, such as notes, comments, and updates.
To access the Classification tab, click on the Classification tab during an active call, it will also be automatically opened as a pop-up when Finishing a conversation. Here, you can select a predefined classification from the drop-down menu. Once you've selected the appropriate classification, click on the "Submit" button to send the data to the database. This will allow you to generate Dialogue Intelligence reports based on the selected classification.
The agenda can be opened with the . After signing in you can see your current agenda of today.
Icon |
Action |
Description |
Day |
See the Agenda items in a per day view. |
Month |
See the Agenda items in a per month view. From here you can select the day you want to see. |
List |
See the Agenda items in list view. |
Previous |
Go to the previous day or month. |
Next |
Go to the next day or month. |
Today |
Return to today. |
Open contacts Agenda
Search for a contact in the contact panel.
Click on the contact and select the more options button.
This will open a menu, in here you can select "See Agenda".
This will open the agenda pane with the agenda information of the contact.
Call History
The Call History shows information about previous audio conversations of the Agent. You can open it by clicking on the icon. Based on the historic information of the UCC (CDR Database) the previous audio conversations are shown.
All = All audio conversations where the Agent was the Initial Agent or the Initial Transferee.
Incoming = All incoming audio conversations where the Agent was the Initial Agent or Initial Transferee.
Note: This only includes conversation where the Agent accepted the conversations. Hunts are not included. -
Outgoing = All outbound audio conversations (Outbound intercepted, Initiated via the Dialpad, or Click to Dial) where the Agent was the Initial Agent.
Missed = All direct inbound audio conversations (Inbound intercepted) missed by the Agent.
Note: This does not include hunts of regular incoming UCC conversations.
Side bar
From top to bottom:
Icon |
Action |
Description |
Incoming |
Shows the calls that are currently in the Queue |
Contacts |
Providing search capabilities to find contacts and initiate chats / calls to them |
Call history |
Overview of historical calls with ability to call back contacts, or remove them from the list. Note: Only visible in combination with Universal Timeline Service
Search Text |
When connected to the Dialogue Manager, you can search preview text based conversations. Note: Only visible in combination with Dialogue Manager
Dialpad |
This opens the dial pad. From here you can enter a phone number to initiate an outbound call. Note: Only visible when the Agent is configured for DCI.
New Email |
This opens the new email menu. From here you can enter the information to initiate an new email session. Note: Only visible in combination with Dialogue Manager and Email Dialogue Provider
Accessing Settings:
To configure your WebAgent settings, click on the MePerson menu located on the top right corner of your screen. From there, select "Settings" to access the various options available.
General Settings:
Under the General settings, you can customize the following options:
Change theme: You can set the color theme of the WebAgent. Choose between Dark theme, Light theme, and Teams theme.
Notification time: You can select how long a notification should be displayed. Choose between 5 Seconds, 10 Seconds, 30 Seconds, or No Timer.
First open dialogue tab: You can configure which tab should be open by default for a new conversation. Choose between Cases, Classification, Contact information, Conversation, and Timeline. If the selected Tab isn't available, it will fallback to Conversation.
Enable shortcuts: You can toggle if shortcuts should be enabled. By default, they are enabled.
Audio Settings:
Under the Audio settings, you can customize the following options:
Incoming text conversation: When enabled, an audio file will play when a text conversation is offered to the Agent. Choose between None, Ringtone 1, and Ringtone 2. This way, an agent can hear a text session being offered even when the WebAgent isn't on the screen.
Incoming text message: When enabled, an audio file will play when a new text message is added to the text conversation. Choose between None, Alert 1, and Alert 2. This way, an agent can hear a new text message has been received even when the WebAgent isn't on the screen.
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Kidsfest Public Nights
July 10, 2021 7:30 pm
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If you're employed, chances are you're eligible for some pretty sweet employee discounts. From major retailers to fast food chains, many businesses offer their employees a discount on merchandise and services. But how can you make sure you're getting the best deal possible? In this blog post, we'll explore how to save money with this type of discount. Keep reading to learn more!
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It is a benefit offered by many employers that give employees a percentage off certain merchandise or services. Eligibility and discount amount vary depending on the employer, so it's important to check with your HR department to see what's available to you.
How Can You Take Advantage of This?
There are a few different ways you can use your Hilton Employee Discount. Most often, you'll be able to use it online or in-store, but some businesses will also extend the discount to family and friends. When using your discount online, be sure to enter the correct promo code at checkout.
Usually, this code will be provided to you by your employer. If you're using the discount in-store, simply show your employee ID at the time of purchase.
Types of Discounts Available
They can be applied to a variety of purchases, including but not limited to:
- Clothing
- Food
- Travel
- Entertainment
- Technology
Some employers will even offer discounts on health insurance and cell phone plans!
Tips for Saving Money
Now that we've gone over how to use your discount, let's talk about how to save money with it. Here are a few tips:
- Plan Ahead: If you know you'll be making a big purchase soon, start watching for sales and compare prices before using your discount. This way, you can ensure you're getting the best possible deal.
- Take advantage of free shipping: Many retailers offer free shipping when you use an employee discount code. If free shipping is available, take advantage of it! It'll save you money in the long run.
- Bundle up!: Some retailers will give you a bigger discount if you purchase multiple items at once. If this is an option, take advantage of it by bundling together items that go well together.
For example, if you're buying clothes, consider purchasing a complete outfit rather than just one piece. Not only will you save money with the bundle deal, but you'll also end up with a complete look that's ready to wear!
How to Make the Most of Your Employee Discount
- Use your discount right away. Many companies will offer their employees a small window to use their discount, so if you have one, make sure to use it as soon as possible. Waiting too long could mean missing out on savings.
- Check for exclusions. Some discounts may exclude certain items or brands, so it's always a good idea to check for exclusions before you start shopping. That way, you'll know what's included and what's not. Exclusions can also change from time to time, so make sure to double-check before each purchase.
- Know when to shop. Some companies offer their employees discounts only during certain times of the year or on specific days of the week. If this is the case, plan your shopping accordingly to take advantage of the savings.
- Stack your discounts. In some cases, you may be able to stack your discount with other coupons or promotions to save even more money. This can be a great way to maximize your savings, so it's always worth checking to see if this is an option.
- Take advantage of online savings. If you're shopping online, there may be additional ways to save with your code. For example, some codes may give you free shipping or a certain percentage off your purchase price.
It is a great perk that can help you save money on purchases both big and small. To make the most of your discount, remember to plan ahead, take advantage of free shipping offers, and bundle items together whenever possible. With these tips in mind, you're sure to get the best deal possible every time!


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Multi-color Jacquard & Hemp Backpack is backordered and will ship as soon as it is back in stock.
Each bag has its own order of patterns, and colors, but each style looks essentially like the picture displayed.
Photo displayed is only a sample of one of the designs in this style!
Approximate Bag Size: 17.5" X 14" X 5"


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Birla Institute Of Technology And Science, Pilani Bits Pilani
Saskatchewan Polytechnic engages in utilized research, drawing on faculty expertise to support innovation by employers, and offering students the chance to develop crucial considering expertise. Agricultural technology is developed and studied within the fields of agricultural and bio-system engineering examine and meals science and technology research. A lot of research have been performed in these fields, and need to be disseminated via some platforms, together with publications and conferences. As one of many stakeholder in these subject, Agricultural Technology Department of Universitas Hasanuddin organizes a global conference with the theme of "Strengthening of Agricultural Technology by way of Innovative Research". This conference is supported by professional associations of Perhimpunan Teknik Pertanian Indonesia and Perhimpunan Ahli Teknologi Pangan Indonesia . The goal of this conference is to provide a platform for academicians, researchers, practitioners, and public in disseminating their studies and exchanging information.
This sector incorporates companies revolving around the manufacturing of electronics, creation of software, computer systems, or products and services relating to information technology. Focusing on science and technology improvement on processing aquatic biological sources where those resources are limitless and remained unexplored. The growth of science and technology covers applied Technology News and advanced technology to satisfy world trend and demand. The European Institute of Innovation & Technology is an unbiased physique of the European Union arrange in 2008 to deliver innovation across Europe. The EIT brings collectively leading business, training and research organisations to type dynamic cross-border partnerships.
Because they knew their area, they knew the place they have been going, they usually were extraordinarily conscious of the changes happening around them. Couple that with the truth that once they educated, they trained on the fundamentals time and again, and in emergency conditions, they relied on their intestine instincts . If you're a career firefighter, at this level, you hopefully go to the cellular knowledge terminal within the apparatus and mark that you're responding. If the cellular community is down or you're in a backup truck, you may not have the MDT working correctly and now you can't properly mark yourself as responding, and furthermore other responding units might not see you on the map as they reply. In 1679, the primary publicly funded fire department was established in Boston and ever since, firefighters have been taking a look at ways to boost the day-to-day operations and for the duties that they mostly face. As technology constantly changes and improves round us, one factor stays, figuring out the fundamentals and having the power to operate without technology is commonly missed.
We have digital Orientation Days planned that will assist you discover ways to succeed as a Sault College scholar. While we proceed to complete and design our total GHG emission reduction technique, we have already instituted a quantity of emission reduction measures. We have arrange bio-digester facilities to capture waste methane gasoline at two of our mills. Amongst different issues, the methane gasoline is used in its place vitality source, producing electricity for our manufacturing unit operations. We estimate that through methane seize and avoidance of fossil fuels, the methane capture amenities reduce between forty to fifty five % of operational GHG emissions where they're sited. Carpe Diem Collegiate High School – Carpe Diem is a hybrid faculty in Arizona that gives computer-assisted instruction and onsite instructor facilitators.
It has helped develop extra advanced economies (including right now's global economy) and has allowed the rise of a leisure class. Many technological processes produce unwanted by-products often recognized as pollution and deplete natural assets to the detriment of Earth's environment. Innovations have always influenced the values of a society and raised new questions in the ethics of technology. Examples include the rise of the notion of effectivity when it comes to human productiveness, and the challenges of bioethics.
You also can attend a digital data session or take a glance at our virtual tour. Illinois Tech is your pathway to the corporate, nonprofit, research, and startup neighborhood of Chicago and beyond, bolstered by a global network of more than 86,000 alumni. Take a walking tour with our virtual tour guide to discover the sights of our lovely campus. Answering the rapidly rising need for analysts of "big knowledge," and the first undergrad program of its type at a public college in Oregon.


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Andrea Zubke
Assistant Project Manager
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This is Andrea! Hailing from Denver, CO, Andrea works as an Assistant Project Manager for TGC. Andrea really enjoys being outside, her hobbies include hiking, camping, and exploring in the mountains with her dog, Jordy. Of the hobbies completed inside, Andrea really enjoys cooking, crafts, watching the Packers, and flipping furniture. Andrea graduated from Michigan Technological University with her B.S. in Engineering Management and says that if she could visit anywhere, she'd love to go to Thailand or Switzerland someday.
Packers Football Fan
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At MedCare Health System we are promoting innovation and contributing to the creation of a more robust healthcare system through our education and research strategy. We follow evidence-based medical practice and are committed to the sharing of knowledge to provide the best quality of care to our patients.
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Kabsa | Levantine rice with lamb and nuts
When you think of Thanksgiving, you probably also think of a richly decorated table with a huge turkey and all kinds of people around it, right? For us, it wasn't turkey, it was kabsa! No, this fantastic rice dish with juicy lamb and super spicy rice is not a traditional Thanksgiving meal. But it is a dish that is really celebrated in larger groups. In our house, that is, whenever we have company coming over.
A feast from the Levant
As is usually the case with a real feast, it requires a bit of preparation. But that doesn't at all mean that the kabsa recipe is difficult. The components in classic kabsa (or kabsahor kabseh) are a base of incredibly flavorful basmati rice topped with really butter-tender lamb and plenty of roasted nuts. To get the rice so full-flavored, it is cooked with the broth that is previously extracted from the lamb. But let's start from the beginning.
The basis of Kabsa is a really aromatic lamb stock. For this, lamb, I take leg for this, with a whole lot of spices simmered about three hours until it is really butter tender. The lamb is joined by cardamom, garlic, ginger, tomato, cumin, turmeric, coriander, cinnamon, paprika – heck: just throw your whole arsenal of spices in there! The result is a really incredible lamb stock, which you need for the rice, and tender, juicy lamb for the topping. Those are the two main ingredients. And as you might have guessed, the stove does most of the work for you.
Roasted nuts, yogurt and probably the easiest tomato salsa in the world
Once you've made the lamb stock for the kabsa, it's best to put the lamb in the oven to keep it warm or fire up the oven grill to give the meat a delicious crust. The choice is yours. In the meantime, prepare the rice with the stock. And while the rice is cooking, you take care of the side dishes.
Kabsa is traditionally served with plain yogurt. With its acidity and creaminess, the yogurt offers a good balance to the rather fatty and hearty rice dish. In my family, however, we also liked to serve a freshly mixed tomato salsa. For this, my mother simply pureed tomatoes with onion, olive oil, apple cider vinegar and quite a bit of chili. Season with salt and pepper and you have the easiest salsa in the world. The fruitiness of the tomatoes goes fantastically with the Kabsa and also with the yogurt.
As if that were not enough, a small mezze is served with the kabsa or kabseh. This is often accompanied by baba ghanoush, hummus and pita bread. And that's what I love so much about Levantine cuisine – you just mix everything together and it always turns out a great plate.
Kabsa is not just a dish that is served on special occasions. It is a dish that makes every occasion special. Enjoy your meal!
Tip: There is also kabsa with chicken. And if you're going vegetarian, try it with vegetable broth, the spices below, and veggie chicken for the topping.
Kabsa recipe
For the Kabsa
- 2 Onions
- 2 Garlic cloves
- 10 g Ginger
- 3 Vine tomatoes
- 1 Kg Leg of lamb (with bone or alternatively chicken)
- 1,5 tablespoon Tomato paste
- 2 teaspoon Cumin
- 2 teaspoon Turmeric
- 1 teaspoon Coriander seeds
- 1 teaspoon Fennel seeds
- 1 teaspoon paprika powder
- 1 teaspoon Chili flakes
- 1 teaspoon Salt
- 1 teaspoon Pepper
- 2 Cloves
- 4 Cardamom pods
- 2 Cinnamon sticks
- 4 Tablespoon Ghee (or butter)
- 300 g Basmati rice
- 30 g Almonds
- 30 g Cashews
- 40 g Raisins
- 15 g Coriander
- 15 g Mint
- 15 g Parsley
For the tomato salsa
- 4 Vine tomatoes
- 1 Onion
- 4 Tablespoon Olive oil
- 2 Tablespoon Apple cider vinegar
- 1/2 teaspoon Chili flakes
- Salt, pepper
To serve
- Yoghurt (10%)
- Peel and coarsely chop the onion, garlic and ginger.
- Wash and coarsely dice the tomatoes.
- Cover lamb shanks completely with water in a large pot, bring to a boil and simmer for about 15 minutes. Skim off any foam that arises.
- Strain the water and set the lamb aside on a plate.
- In another saucepan, release 3 tablespoons of ghee under high heat and sauté onion and garlic in it for about 3 minutes. Then add ginger, tomato paste and all other spices and roast for about 2 minutes.
- Add tomatoes and fry for about 3 minutes.
- Add lamb and sear briefly on all sides, then deglaze with 2 L water (or until then lamb is covered with water).
- Turn stove to medium and simmer lamb for about 2 – 3 hours with lid halfway on until lamb is really tender.
- Meanwhile, you can prepare the tomato salsa.
- Wash and quarter the tomatoes.
- Peel and quarter the onion.
- Finely puree tomatoes with onion, olive oil and vinegar with a hand blender and season with salt, pepper and chili flakes.
- Preheat oven to 100 °C top/bottom heat.
- Remove lamb from broth and keep warm in oven.
- Pour broth through a sieve and collect.
- Wash basmati rice until water drains clear and then drain well.
- Leave 1 tablespoon of ghee in a saucepan on high heat.
- Add rice and fry briefly in it.
- Deglaze rice with 450 ml of the lamb broth and simmer for about 1 – 2 minutes. You can freeze the remaining broth and use it another time.
- Turn the heat to the lowest setting and put the lid on completely. Let rice cook for about 20 minutes.
- Turn off the heat and let the rice stand for another 5 minutes.
- Coarsely chop almonds and cashews and roast in a pan without fat until golden brown.
- Wash and chop the coriander, mint and parsley. Gently fold half of the herbs into the rice with half of the nuts and the raisins.
- Divide rice among either a large serving dish or individual plates and top with lamb, remaining herbs and nuts.
- Serve kabsa with tomato salsa and yogurt.
Fancy more rice recipes? Then try Sayadieh or Kafta in yogurt sauce with butter rice .


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When Ben Askren boarded a plane to London last week, he did so with the idea in mind he'd be booked against Darren Till as soon as today.
Instead, Till lost his main event fight against Jorge Masvidal, leaving Askren left somewhat confused as to where he goes from here. While the American wrestler is adamant he'd be interested in meeting Masvidal in the cage, Askren believes Masvidal is against facing him in the Octagon next time out.
"I would love to fight [Masvidal], but like I said, you heard that post-fight speech, I think he's trying to find reasons not to fight me," Askren said, speaking Saturday on UFC London's post-fight show. "He's talking about fight for the belt — prior to this fight, he had two losses in a row. You don't go from losing two [in a row] to winning one and then all of a sudden you have a belt when there's all these guys in front of you. It just doesn't work that way."
At the moment, the UFC's welterweight division is fixing up to be one of the most fascinating weightclasses in the promotion. Names like champion Kamaru Usman, Ben Askren, Tyron Woodley, Leon Edwards, Colby Covington and now Jorge Masvidal all have some form of claim to world title contention, and most have some sort of relationship (good or otherwise) with each other.
For Askren, it's just about getting as high up the rankings as he can.
"No one likes Colby," Askren said. "I don't like Colby. I would love to skip over him and fight Usman, but it doesn't seem like Usman wants that either. He's not keeping that same energy, as the kids say. I would love to have him call me out. He didn't. So, again, I thought Till was going to win tonight. I think we'll go reevaluate. I'd love to fight Masvidal. I'd love to fight Leon Edwards.
"I would like someone [ranked] higher [than Edwards], but if that's who they gave me instead, I would definitely say yes," continued Askren. "What I was surprised about was his ability to do well in the grappling department. I thought that was the place that Gunnar Nelson had a huge advantage in, and Leon Edwards not only got takedowns, he controlled the position on top, he stuffed all of Gunnar Nelson's takedowns."
Ideally, Askren wants to sit down with the UFC this week to get an answer and a date for who and where's next.
"I genuinely don't know," Askren said. "They haven't brought the fight to me yet. They haven't asked me to do it. I said I'd reevaluate after tonight, so I guess tomorrow maybe we'll be talking to them and we'll figure out what's going to happen."


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Keith Bishop has worked at his family's farm for over four decades. He says this is the worst drought he has ever experienced, as the entire state now falls under Stage 2 drought conditions.
"Extremely concerned our bottom line is shrinking due to many factors. The drought is just one of those extra ones this year on top of the pandemic and labor supply," said President and CEO Keith Bishop.
Many peaches are falling off their trees at Bishop's Orchards because of dehydration, according to Bishop.
"This year we've had to irrigate peaches as much as we possibly can. We are balancing that with the water supply, because if we over irrigate too quick then we are going to run out of water for later in the season," said Bishop.
Get Connecticut local news, weather forecasts and entertainment stories to your inbox. Sign up for NBC Connecticut newsletters.
Pond water used to irrigate the crops is running low, with no relief in sight. The farm is working to conserve its supply.
"We got to be careful we are not over pumping and not have water next week because we don't know when this situation is going to stop and when we will have a rainfall that will alleviate," explained Bishop.
Commissioner Bryan Hurlburt of the Department of Agriculture says there is work being done at the state level to help local farmers.
"So, we are working with the USDA to get a secretarial disaster declaration or something similar that would alleviate some of the pressure and potentially make some funding available for Connecticut farmers," Hurlburt said.
That relief could come as direct assistance or emergency loans.


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Did you miss the application deadline? Apply now by filling in this form. Please note that this summer school will be organized only if a sufficient amount of participants is selected.
Disclaimer: this course description might be subject to changes
This summerschool is organized in collaboration with Hortus Botanicus Leiden.
Topics: Urban nature, hidden biodiversity.
Skills: Research, presenting, interviewing, interdisciplinary collaboration.
Disciplines: Biology, sociology, urban planning, citizen science, ecology, climate, soil, infrastructure, management, design, city green, biodiversity, well-being.
Admission requirements:
This course is an (extracurricular) Honours Class: an elective course within the Honours College programme. Third year students who don't participate in the Honours College, have the opportunity to apply for a Bachelor Honours Class. Students will be selected based on i.a. their motivation and average grade.
Please note: Are you a third-year student and will you graduate this summer? Please check with the education information centre of your bachelor 's programme what the deadline is for registering your bachelor and honours grades in uSis? If this does not conflict with the schedule of the summer school, you can apply for the summer school.
Lunch at own cost, except for the first and last day of the Summerschool. There are no other costs.
Note: No preparation is required prior to the programme.
Since 2019, the Hortus has looked at wild plants in the city and has had success with the 'Pavement Plants' project.
Weed haters, public pickers, herbalists, storytellers, collectors, species hunters, with deep or shallow roots in the Leiden soil; they all have their own stories and opinions. How does this social network work and how can it be used to strengthen biodiversity in the city?
During this intensive summer school, you will be working with peers, Hortus colleagues and guest speakers.
This Summerschool contributes to:
Your own development: • You will learn more about biodiversity in the city; • You will get to know Leiden and its citizens in a new way; • You will collaborate with others in a fun, new and varied way.
Development of the Hortus: • You will contribute to strengthening the role of the Hortus in outreach and research; • You will provide the Hortus with new insights and information; • You will collect data for the Hortus and are a part of a 'think thank'; • You will help translate the information gained in the 'Pavement Plants' project into the new 'Hidden Biodiversity' project (4-year programme that started September 2022).
Biodiversity in the city: • You will contribute to tolerance for unplanted greenery in the city; • You will contribute to increased interest, appreciation and involvement in urban nature; • With your input, you will strengthen the collaboration between educational partners of the Hortus, citizens of Leiden and knowledge institutions.
Course objectives:
Upon successful completion of this course, students will: • have your own opinion on urban nature ready; • be able to explain to people why urban nature is important; • see the connection between natural processes in the city, above and below ground; • have experience in collecting data from citizens and experts; • have experience in setting up a public event in a short timeframe; • have experience making a cohesive and attractive online magazine.
Programme and timetable:
This summer school will start on Monday, July 8 and will end on Friday July 26 2024.
The course programme TBA.
Leiden, Hortus Botanicus and the city.
Course load:
This course is worth 5 ECTS, which means the total course load equals 140 hours:
Online lectures and assignments: 20 hours;
Workshops: 60 hours (attendance is mandatory);
Individual written reflection: 10 hours;
Digital magazine: 10 hours;
Final presentation: 10 hours;
Group assignment: 30 hours.
Assessment methods:
Participation and attendance (students can't miss more than 1 session);
Individual written reflection on your personal process (pass/fail);
Personal presentation during Science café (pass/fail);
Group assignment: digital magazine (pass/fail).
Brightspace and uSis:
Brightspace will be used in this course. Upon admission students will be enrolled in Brightspace by the teaching administration.
Please note: students are not required to register through uSis for the Bachelor Honours Classes. Your registration will be done centrally.
Application process:
Submitting an application for this course is possible from Monday 30 October up to and including Sunday 19 November 2023 23:59 through the link on the Honours Academy student website.
Send an email to email@example.com to Ms. Jelles before 31 May 2023 including your name, study course, study year, student number and a short motivation (a few lines).
Please note: Are you a third-year student and will you graduate this summer? Please check with the education information centre of your bachelor 's programme what the deadline is for registering your bachelor and honours grades in uSis? If this does not conflict with the schedule of the summer school, you can apply for the summer school.
Note: students don't have to register for the Bachelor Honours Classes in uSis. The registration is done centrally before the start of the class.


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Sports As A Way To Cope With Difficulties In Life : Kristina Timanovskaya : Tedxwarsawwomen
The Olympic sportswoman presents five simple steps to a better life. Kristina Timanovskaya, a runner from Belarus, who did not give in to the dictate of the oppressive government. She demonstrates a high level of achievements not only in sports, but also in life, showing her character, courage and bravery. She believes that sport can help to cope with all life's difficulties, strengthen character and improve the quality of life. She is a dedicated sports fan with great ideas for the future development of the fitness industry.
She has over 10 years of experience in professional sports. And she has been certified in the fitness industry and has been advising on sports training and nutrition over the past few years. Having overcome many injuries, she achieved a high level in professional sports: a silver medal at the U23 European Championships, gold at the Universiade in Naples. Participant of the Tokyo 2020 Olympics. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx
#english #exercise #health #sports #tedxtalks


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Grammarly Premium Account
Grammarly Premium Account: What Is Grammarly and also What Is the Premium Account? The following post will clarify what Grammarly is, what it is for, how much it costs, as well as which features you can expect from costs pupil accounts. We will additionally discuss whether or not Grammarly is cost-free for pupils, and also … Read more


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Tata Communications Showcases Latest Offerings and Innovations Across Media, Entertainment, and Sports Verticals
Story Highlights
Tata Communications has launched a new promotion showcasing company's journey across Media, Entertainment and Sports verticals. Whether it's delivering motorsports, football, a live event, or even the largest and smallest broadcast, Tata Communications provides innovation and excellence to media, entertainment, and sports businesses through its 'We Deliver It All' and 'Leading Innovation' mentality. This video highlights the length and breadth of Tata's capabilities, several industry firsts, and some key highlights and stats about the its media and entertainment business.


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What is Flow?
Have you ever been so absorbed by an activity that you lost all sense of time? Were you ever so focused on your task at hand that all your worries drifted away? If so, you may have been in a mental state psychologists refer to as, 'flow'.
According to psychologist Mihály Csíkszentmihályi, people enter a state of flow when they are completely immersed in an activity of interest. A guitarist playing over a piece of music, or a costume designer transferring their ideas from pen to paper may reach this state of flow. In an interview for Wired magazine, Mihály Csíkszentmihályi stated, "The ego falls away. Time flies. Every action, movement, and thought follows inevitably from the previous one, like playing jazz. Your whole being is involved, and you're using your skills to the utmost".
Characteristics of Flow
Mihály Csíkszentmihályi proposed ten factors that are characteristic of flow. He suggested that most of these factors would be present when an individual enters their state of flow. Such characteristics included:
- The activity is intrinsically rewarding;
- In completing the activity, the individual is working towards well-defined, challenging, and attainable goals;
- The individual is attentive solely to the activity of interest;
- The individual feels a strong sense of control over the activity of interest and the outcomes;
- The individual's concept of self falls away when engaged in the activity;
- In completing the activity, the individual is mindful of the quality of their input;
- The individual loses awareness of their physiological needs (e.g., sleep);
- There is a balance between the individual's skill level and the challenge of the task;
- The individual is hyper focused on the task at hand;
- The individual loses track of time.
Ultimately, the activity of interest must be sufficiently challenging but accomplishable in order for us to enter a state of flow. When we are laying in bed, scrolling through facebook and Instagram, we are not in this state of flow. Such an activity requires no challenge and little skill to be undertaken.
Benefits of Flow
The benefits of flow are numerous and well documented. Research suggests that when engaged in a state of flow, our brain releases a chemical messenger called dopamine. When dopamine is released, we feel pleasure. Since the feeling of pleasure is inherently reinforcing, the state of flow is inherently reinforcing. Over time, we become motivated to seek out that state of flow, and to do this, we return to our activities of interest. Returning to this state of flow allows us to master our activity. Think of a painter returning to their canvas every weekend and developing their artistic abilities.
What is the Connection between Flow and Well-being?
There are also many health benefits of flow. When we are in a state of flow, there is no time to experience sadness and worry. As such, flow promotes emotional regulation. Flow teaches us that engagement in our activities of interest can help us cope. Practicing an instrument, editing a photograph, or writing a novel then becomes a powerful coping tool.
Since flow promotes mastery through engagement, flow can also be used to build our confidence and self-esteem. When we reflect on how far we have come in our activities of interest we acknowledge the value of our efforts, and therefore ourselves. Flow encourages us to take on new challenges as we feel we have the confidence to do so.
How Do We Increase our Chances of Achieving Flow?
In reaching flow, it is helpful to use the principles of SMART goals. SMART goals are goals that are specific, measurable, attainable, realistic, and time oriented. For example, if you are wanting to learn how to play the drums, you assign yourself the goal of practicing drums for half-an-hour on the coming Saturday in your bedroom between 2:00PM and 2:30PM. It is also helpful to eliminate distractions or objects which can compete for your attention. For example, when learning how to play the drums, leave your mobile phone and laptop in another room and check the devices only when you have completed your SMART goal.
Finally, as your skill level increases, so too should the challenging nature of your SMART goals. It's important, however, that you increase the level of challenge gradually. If you push yourself too much too soon, you risk misalignment between the activity and your skill level. This may result in frustration, and disrupt your state of flow.


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The response from the White House and Joe Biden's re-election campaign has been a class in what not to do in damage control.
The Hur report concluded that Joe Biden will not be charged for mishandling classified documents for forty years. It's not because he is innocent, he is not, it is because he is an old man who suffers from memory loss. Special Counsel Hur's report said that a jury would likely not find him guilty, instead, seeing him as a nice old man who becomes confused. In other words, a jury would likely be too sympathetic to convict Biden.
What the Hur report did was surprise the president and his staff by pointing out instances where Biden was unable to recall some basic facts, like the years when he was vice president and when his son, Beau, died. Hur's revelations were shocking, to say the least.
Biden "willingly retained" classified documents from his time in the Senate and as vice president. He shared documents with a ghostwriter who was helping him write a memoir. The documents were not stored properly, including the discovery of boxes left exposed in the garage of one of his homes in Delaware. During the pandemic, Hunter Biden stayed in the home. He had access to the boxes if he wanted it.
Joe Biden and the White House quickly took a victory lap, emphasizing the fact that there would be no charges coming forward against Biden. Biden released a statement and the White House communication office responded with happy talk. Biden was not exonerated, as he claimed.
The part of the Hur report that captured attention was the description of Biden's mental acuity. It indicates he is not capable of being the leader of the free world. Hur's report is scary and may lead us to a constitutional crisis.
Biden's people pushed him out to do a press conference on Thursday night to try to show he's fine, he's up to the job. It was a disaster.
Biden is furious at Attorney General Merrick Garland for not editing the Hur report. Garland appointed Hur, a Trump appointee, as the special counsel in this case. Biden has decided to not redact any of the report to keep the public from reading the whole report.
"We notified the Justice Department at approximately 9:00 this morning that our privilege review has concluded," White House Counsel's Office spokesperson Ian Sams said. "In keeping with his commitment to cooperation and transparency throughout this investigation, the President declined to assert privilege over any portion of the report."
I don't think it is going out on a limb to predict that Garland's days as attorney general are numbered. Reports are that Biden is angry that Trump's trials are not underway and potentially keeping him from winning the presidency. Biden has shown he wants to use lawfare against his competition.
In White House meetings, aides have questioned why Garland felt the need to appoint a special counsel in the first place, though Biden has publicly said he supported the decision.
While Biden himself has not weighed in on Garland's future, most of the president's senior advisers do not believe that the attorney general would remain in his post for a possible second term, according to the two people.
So, now what is Team Biden to do? It seems that they have decided to flip the narrative and gaslight voters about Trump's mental acuity and his ability to carry out the duties of the president. A staffer who was fired for bullying a female reporter has begun the strategy.
Biden-Harris advisor TJ Ducklo -who resigned from a White House job in 2021 over a bullying scandal – said: 'Every single time Donald Trump opens his mouth, he's confused, deranged, lying, or worse.'
'Tonight, he lied more than two dozen times, slurred his words, confused basic facts, and placated the gun lobby weeks after telling parents to 'get over it' after their kids were gunned down at school.
'But you won't hear about any of it if you watch cable news, read this weekend's papers, or watch the Sunday shows.
'Beltway reporters may be numb to Trump's horrifying candidacy defined by chaos, division, and violence – but the American people are the ones who will suffer and die if he's allowed anywhere near the Oval Office again.'
What could go wrong? Trump is not campaigning vigorously right now because the primary is still going on. He is also wrapped up in legal battles, which is how Democrats fixed it for him to try to keep him out of the White House again. Yet, Trump keeps a full schedule, holds campaign events, and is going about the primary process. Joe Biden is spending 40% of his presidency taking time off and staying outside of the White House.
Joe Biden is old. There is nothing that anyone can do about that. How about slapping on more makeup and using better lighting when Biden delivers speeches? Yeah, that's an idea being batted around.
Democrat insiders have also claimed more time working on makeup and lighting could help ease concerns about his age, according to CNN. They've urged aides to have him sat down at the start of appearances, rather than letting him shuffle onto stage stiffly – and to stop claiming the president merely suffers from arthritis.
It's too late for all of that. The cat is out of the bag. We see Biden with our own eyes. We have seen his deterioration in office, both mentally and physically. His people have changed the kind of shoes he wears to try to prevent falls and has gone to using the short stairs on Air Force One whenever possible. Other than putting him in the basement until election day, there isn't much they can do.


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Scientists develop and monitor two approaches to fix blood vessel abnormalities that make tumors difficult to treat
Combining the approaches may be a powerful anti-cancer strategy.
Fireman Vascular Center
Contact Us
Fireman Vascular Center
55 Fruit Street
Phone: 877-644-8346
Hours: 9:00 am to 5:00 pm
Clinicians at the Fireman Vascular Center's Venous Disease Program are leaders in the investigation and use of surgical and endovascular interventions to treat and prevent complications of deep vein thrombosis (DVT), the presence of a blood clot in the deep veins of the body. Our clinicians also use a number of minimally invasive approaches to treat varicose veins and other venous disorders without open surgery, resulting in faster recovery times.
The Mass General Fireman Vascular Center is one of the only vascular centers in the country with specialists represented in every area of vascular disease. The Venous Disease Program brings together a team of clinicians from multiple disciplines to provide care from many perspectives, including:
We work together with the patient and referring physicians to coordinate personalized treatment plans for all patients.
Our team is composed of full-time, board-certified specialists who are specially trained to detect abnormalities in the vascular system and whose practice focuses specifically on vascular disease. Each member of the team specializes in radiology, vascular medicine or vascular surgery, and is fellowship trained with additional expertise in vascular procedures.
Depending on the patient, we may use one or more techniques to diagnose venous disease, including:
These tests are available at the Mass General main campus or at the center's convenient Waltham location.
Our primary treatment goal is to prevent pulmonary embolism and post-thrombotic syndrome, a painful complication of DVT. We offer a number of medical, minimally invasive and surgical approaches, including:
Mechanical Thrombectomy: During this procedure, the clot is surgically removed or emulsified with the use of a specialized catheter from the vein. To prevent post-thrombotic syndrome, Mass General physicians are among the first in the nation to use the thrombectomy to treat patients within two weeks of a DVT, a new, proposed standard of care
Thrombolysis: In this minimally invasive technique, clot-dissolving medications are injected directly into the clot. Our physicians are currently investigating combining thrombectomy devices and thrombolytic medications to clear the vein of clot and hopefully prevent post-thrombotic syndrome
Anticoagulant Medications: People with DVT typically require treatment with anticoagulant medications such as heparin and warfarin to prevent clots from growing larger. Our specialists work together to carefully follow patients and adjust medications, as appropriate
Inferior vena cava filters: If a patient cannot take anticoagulant medications or it is not the optimal treatment, then a special filter may be placed in his or her vein to catch the clot if it breaks free. This also prevents pulmonary embolism, a life-threatening condition where the clot travels to the lungs
Minimally invasive treatments generally offer patients shorter recovery times and smaller scars than traditional open surgical procedures. For patients with varicose veins, we specialize in a number of minimally invasive treatment options, including:
Our physicians also fit patients with compression stockings, which squeeze varicose veins from flowing backward and offer support to the leg's veins.
Patients with vascular disease and poor circulation often experience chronic wounds that fail to heal or show delayed healing. Our wound care specialists provide expert, innovative care that promotes rapid healing and helps prevent and treat leg ulcers and other complications of venous disease.
Venous Disease Program physicians are skilled in treating complications from venous disease as well as less common conditions such as pelvic congestion syndrome, May-Thurner syndrome and Paget-Schröetter syndrome. Patients from across the country—and around the world—come to the Fireman Vascular Center because of our expertise in treating these and other rare venous disorders.
The breadth of resources at Mass General also allows us to address these complications with success:
The Venous Disease Program at the Massachusetts General Hospital Fireman Vascular Center offers the complete range of diagnostic, surgical and endovascular interventions to treat patients with deep vein thrombosis and varicose veins.
The Fireman Vascular Center has a long tradition of excellence in clinical care, and our clinicians are leaders in the diagnosis and treatment of DVT and varicose veins. Our distinguished staff is made up of many national figures in their respective fields. These physicians are at the forefront of new research and serve on national and international professional boards and societies.
Our dedicated access specialist is available Monday through Friday from 8:30 am to 5:00 pm to take relevant information about your condition and symptoms and to make a timely appointment with the most appropriate specialist. Call 877-644-8346 or request an appointment online
We strive to see patients as soon as possible and assign every patient one clinician to organize care amongst members of our multidisciplinary team. From diagnosis to treatment and through follow up, this physician guides patients throughout the entire treatment process.
The Fireman Vascular Center participates in major clinical studies evaluating new technologies and devices to treat DVT and varicose veins. This allows us to bring our patients promising new treatments as quickly as possible.
Our clinicians are currently taking part in the ATTRACT trial, the first major national trial combining thrombolysis with thrombectomy to treat DVT supported by the National Institutes of Health. Several of our physicians participate as lead investigators for this trial and are members of its national steering committee.
Patients interested in participating in clinical trials can browse online for open trials.
Currently open clinical trials include:
Mass General is recognized as a top hospital on the U.S. News Best Hospitals Honor Roll for 2023-2024.
Our physicians welcome second opinion appointments to review cases and proposed lines of treatment.
The Mass General Fireman Vascular Center has a state-of-the-art location in Waltham that offers comprehensive vascular care.
Combining the approaches may be a powerful anti-cancer strategy.
When Ann Foti learned that she could become a living donor for her husband, Gino, she was determined to donate her kidney to him; however, because of complications with Gino's condition and the onset of the COVID-19 pandemic, their journey toward transplantation surgery was far from simple.
Blood type is not associated with a severe worsening of symptoms in people who have tested positive for COVID-19, researchers from Massachusetts General Hospital (MGH) have reported, dispelling previous reports that suggested a correlation between certain blood type and COVID-19
Reach us by phone or online to request an appointment, find a provider and more.