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- DOORS – Dynamic Object Oriented Requirement System
It is a requirements management tool that is used for capturing, tracking, analyzing, and managing user requirements.
- RDS – Rational Directory Server
It is designed to provide centralized common infrastructure services for User/Groups management for supported rational tools such as IBM Rational DOORS®, IBM Rational Focal Point™, IBM Rational System Architect.
- LDAP – Lightweight Directory Access Protocol
It is an application protocol for accessing and maintaining distributed directory information services over an Internet Protocol (IP) network
- DOORS –RDS Integration Overview:
Provides following benefits by having DOORS User Management through RDS –
- Provide Centralized User Management across Rational tools so maintenance of all user details is easy
- Provides Security In terms of not having direct access to add/delete/edit users directly from DOORS, User should have access to LDAP to modify any user.
RDS can be configured in 2 Modes –
- Standalone Mode – Here User/Group details resides within RDS machine
- Corporate Mode – Here RDS fetches User/Group details from the LDAP
RDS supports following 4 LDAPs
- Active Directory Server (ADS)
- Tivoli Directory Server (TDS)
- Oracle Directory Server (ODS)
- Forest ADS
- DOORS uses RDS with Tivoli variant (Other products like synergy uses Apache version of RDS)
- After Installing RDS and RDA access RDA using following web URL :
http:// <IP Address of RDS machine>:8080/webrda/rda
Following screenshot shows RDA without configuring any LDAP partitions
Here there are no users listed as there is no LDAP partition is configured
- Configure RDS with LDAP partition by following below steps :
- Right click on Corporate Partition and create a new partition :
- Fill In LDAP details in below displayed dialogue :
Partition Name – Can be anything
HostName – IP of the LDAP server
Port Number – Differs depending on which LDAP we are using and whethe rusing secured port or non secured port.
1389/389 is used for non secured port
1636/636 is used for secured port
Note – Enable SSL checkbox should be checked only when you configure for secured partition
- From LDAP machine fetch the complete DN name of the user (This user can be either Administrator user or any other user on LDAP). In LDAP machine if you right click on any user and access its properties, it will have field with name Distinguish Name which provides DN value.
User Log On Attribute - This can be CN, UID or SAMAccount
Every User will have its full name and some common name and short name and that's how the Log On attributes is configured for the partition and accordingly the User name is displayed in RDA and in DOORS.
Ex : Suppose IBM employee name is John Young, his blorepd name can be JohnY and his synergy user name can be YoungJ.
- Configure Primary Search Base :
Here partition can be either configured as Primary Search Base or Multiple Search Base.
Multiple Search Base is basically used for Meta Group Scenarios; this will be covered in details later in this document.
Basically LDAP users are under hierarchy as per organization structure.
Ex : In IBM we have department for Software's and under which we have many groups like Rational, Websphere, Tivoli etc..
So here IBM is the root and under that there is Organization Unit (OU) called Software's under which we either have some more OU's or directly groups for each department.
Primary search Base is fetched from complete DN name of any user on LDAP and we should remove CN=<name> part from the complete DN.
So here RDS gets configured to the particular OU provided in search base and RDS can see only users and groups under this OU.
- Partition is configured successfully
- Now check the Users and Group list in RDA.
This displays all Users and Groups under the OU from configured LDAP.
- User Group Migration From DOORS to RDS :
- XML Migration is supported from DOORS to RDS - Export users/groups from DOORS into XML format and then use RDS Migrate feature to migrate it to RDS
- Migration is basically required to migrate the User Roles and Access Rights that are provided in DOORS for the particular user on LDAP.
- Scenario – Example to migrate one user and group from DOORS to RDS –
- Create a User and group in DOORS with the same name of User/Group present on LDAP. While creating users provide same name to User Name and System Username fields
- Provide User Roles to Users Ex: Database Manager, Project Manager etc
- Create project and module in DOORS and provide few access rights to the Users and groups created above
- From DOORS export these users using DOORS Project->Properties->Export Users Groups with Corporate mode
- From RDA access Console->Migrate option
Provide the details of file where DOORS users are migrated.
Upload the file and Finish
Migration Analysis windows shows the users listed in different category. Here in this case LDAP users already listed with this name, So DOORS users to be migrated are listed under Duplicate Users
Select all users and Merge and perform Migrate operation.
- From third part software JExplorer check the User ID created for Users before and after migration :
Before Migration :
After Migration :
Note -
After Migration RDS creates one more ID for that user which will have information on User Role and set of 1 and 0 digits representing access rights which is tied to the Database ID in DOORS. For different DOORS DB different ID gets created, that means same user can get migrated for different DOORS DB. SO the ID generated helps to maintain the access rights and roles of the user with specific DOORS DBs.
- Similarly perform Group Migration also
- After Group Migration is done you can see specific Node is created under Database in RDA . This node is specific the particular DBID of DOORS.
- Change DOORS to RDS Mode
From DOORS Project Properties ->Change
Select Rational Directory server
Provide server Host as IP of RDS server
Provide Server Port as 1389 for Non secured and 1636 for secured connection(Check the check box)
Perform Test Connection and relaunch the client
- DOORS is launched in RDS Mode
- DOORS User cannot create any more users from DOORS now
- DOORS User and Group lists all users and groups present in the LDAP OU (Organization Unit)configured for RDS
- Users/groups which are migrated retains its Role and access rights provided by DOORS
- Login with one of the LDAP user to DOORS (this user should be migrated) – User logged in successfully and displays proper role and access rights affective on project
- System User Capability in DOORS-RDS Integration –
System User Functionality in DOORS is used when user want DOORS to take the user details of NT /Windows machine user instead of user providing the user details.
When DOORS is configured with RDS we can still use this capability and you can enable system log in from RDS. User NT name provided on LDAP will be the Machine log on name while log in to DOORS.
From RDS enable System log in from following window:
Restart DOORS server and you can see 2 txt file are created under data folder of DOORS.
Now Log in to your windows machine using user name provided as system log in name and Launch DOORS
DOORS is launched and login dialogue displays prefilled Username and it's greyed out.
RDS provides 2 types of names for system login, It can be either NT logon name or Windows logon name which can be checked from User properties in RDA.
- Two Factor Authentication (TFA):
TFA feature of RDS provides extra security by having one more check of authentication where. This will be supported with the help of third party software "Radius". TFA can be enabled/disabled for any user.
When TFA is enabled Administrator user of DOORS asks for one more authentication in which user need to provide the LDAP user details for which TFA is enabled in RDS, So Administrator should know the credentials of even this TFA user.
For the non admin DOORS user which is enabled for TFA, During DOORS login it asks user credentials and then goes through verification of Radius user credentials and then allows to launch DOORS.
TFA can be used along with System log in feature also enabled.
How to enable TFA? :
- From RDS enable TFA from Database Node –
b. Provide Radius details from Security Configuration as in screenshot below :
Here Host IP is IP of Radius Machine
Port Numbe is 1812
Shared Key is : WinRadius
- Launch Third party software "Radius" and create User "Test"
- In RDS User properties -> Security tab provide the Radius User details :
e. From DOORS launch as Administrator User -
After providing Administrator credentials, It will prompt with one more authentication popup to enter RDS user details which is enabled for TFA, Followed by one more popup to provide details of Radius User.
This is how Two Factor Authentication takes place with multiple authorizations providing more security.
- Meta Group Configurations :
RDS is configured for meta group when it is required to use small set of users from LDAP instead of fetching the whole set from the complete domain.
Ex : ibm.com domain which has all user details where as a group withing it that is in.ibm.com contains details about only Employees in India so It make sense to point to only in.ibm.com instead of fetching all the users.
How to Configure for Meta group?
- From RDS Corporate Partition, Configure as below :
Only Search base will change here –
Here Users_India and Groups_India are the Groups created in LDAP under in.ibm.com domain which contains only the required set of Users/Groups.
- Now RDS displays only Users that are under User_India Group and displays only groups that are under Groupd_India Group on LDAP
- Now DOORS displays only Users that are under User_India Group and displays only groups that are under Groupd_India Group on LDAP
- Any attempt to login to DOORS with user who is present in LDAP but not part of Users_India group will fail to login
Reference Links :


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You caved -- again. Now you're stuck chairing the annual fund-raiser (or cat-sitting for your neighbor, or working late). What if you could turn down that request, that offer, that invite, and not feel so guilty about it afterward? Wouldn't it be great if once, just once, you could stick to your guns and say no when you needed to most?
There are lots of reasons we struggle with "no." Some feel bound by obligation or by fear of hurting someone's feelings. Others believe they really can do it all (and hate to pass up the opportunity to try). But think about it: Almost every misplaced yes is really a no to yourself.
"When you can't say no," says negotiator William Ury, Ph.D., author of "The Power of a Positive No," "you give up what's essential to you in favor of what other people want." You also put yourself on a fast track to a meltdown. "When you take on more than you can handle, you eventually burn out," says Nanette Gartrell, M.D., author of "My Answer Is No ... If That's Okay with You." "It's not uncommon to develop exhaustion or even depression as a result."
By asserting yourself in a considerate, confident way, says Ury, you can be selective about what you take on without jeopardizing friendships -- a people-pleaser's biggest fear. Try our five-step plan so that you can start saying no -- and stop feeling guilty.
Five Steps to Saying No
1. Find Your Yes
Before you can even think about getting good at saying no, get clear on what to say yes to in life. If your yes is more time with your family, that will mean turning down obligations that keep you away from home. If it's yes to better health, you'll need to say no to late nights at work that keep you from the gym. The firmer your foundation and connection to your yes, says Ury, the less difficult it will be to say no. After all, you'll be answering to a higher cause.
2. Buy Some Time
Whenever possible, don't respond to a request on the spot. This keeps you from saying yes under pressure ("Um ... sure I'll host the baby shower") or reacting emotionally to the request, especially when you're feeling stressed out. "We can't say no without getting a firm grip on our natural reactions and emotions," says Ury -- and that won't happen unless you've taken the time to collect your thoughts.
To gain some perspective, Ury suggests getting some distance from the issue at hand physically and mentally for a few hours, or even a day. Figure out whose interests are at stake, what's really being asked of you, and whether it makes sense to say yes. But be sure not to wait too long; leave the person hanging indefinitely, and you could damage a relationship.
3. Deliver Your No with Grace and Resolve
The moment of truth can be the most difficult of all, particularly when you're afraid of hurting someone's feelings. Ury suggests a "yes-no-yes" approach: First, share what you're currently saying yes to ("My mother and I always go out for breakfast on Saturday mornings"). Then say no ("So I won't be able to help you set up for the brunch you're hosting").
But don't stop there. After you've turned someone down, affirm your good intentions by closing with another yes -- this time, to a mutually positive outcome ("But I'd be happy to help clean up after it's over"). In so doing, you relieve some of the frustration wrought by closing a door, while sending the message that you respect the other person's needs.
For greater requests of your time -- say, to serve on the town board or help a colleague launch her new business -- be direct and to the point: You're flattered but have decided to devote any free time to your children's school instead. Avoid burdening the other person with unnecessary or elaborate excuses (such as how your mother moved away and can't watch the kids). You run the risk of the other person trying to fix the situation ("Bring the kids, then!"). Plus, the more drawn-out the excuse, the less authentic it sounds -- and, in the end, it's really no one else's business.
4. Have a Plan B
Even if the other person gets emotional or reactive after you've delivered your no, don't yield under pressure -- as difficult as this may seem. Instead, take a deep breath and listen attentively to his or her objections. Then, gently but firmly, underscore your no -- and keep it simple and clean; no backpedaling or scrambling for defense.
What if your no is met with extreme resistance? Your in-laws insist that you spend the holidays at their home again; a colleague plays hardball in pressuring you into taking over a project. For this, Ury proposes having a Plan B. Think about what's at stake (your time, resources, or respect) and be ready to pursue another path if your original no goes unheeded.
If your no fails to convince a pushy coworker that you can't take on extra projects, for instance, plan to bring the conversation to a close and go to your boss with your concerns if necessary. If your sister has a habit of dropping the kids off unannounced (despite your protests that you have other pressing obligations), decide that next time she ignores your no, you will respectfully tell her you already have plans -- and then leave the house. "The key here is not necessarily to leap to Plan B," says Ury, "but to have it in mind so that, going in, you know you have alternatives."
Note that while Plan B works wonders when it comes to isolated situations, it can also be incredibly helpful in addressing general patterns you fall into. Your Achilles' heel might be lending money to friends and family (and forgetting to get repaid) or going weak when the nonprofit solicitors come knocking. Recognize these tendencies, and you'll be more effective in lining up your own backup plan.
5. Cut Yourself Some Slack
Even with practice, some will always find saying no a challenge. For the dyed-in-the-wool people pleaser, there may be a twinge of guilt -- and, for the overly ambitious, regret. Realize that your perennial inclination to offer help is something to be lauded, not criticized. "Be proud of the qualities that make it so hard to say no -- thoughtfulness, empathy, compassion, generosity," says Gartrell. "Without them, the infrastructure of our society would collapse." Just bear in mind that by balancing your "pleaser" and "doer" tendencies with a commitment to your values, you'll be stronger for it. Even better, you'll be a more focused contributor to the people and things that matter most to you.
How to Say No
There's more than one way to say it. Skip the excuses and opt for one of these suggestions from author William Ury.
"Not now."
This softens the blow and keeps the door open for another time.
"I have another commitment."
No other excuse required; you honor your commitments.
"Maybe I can help you find someone who can."
This shows respect and concern.
"I have a personal policy about ..."
And fill in the blank. By saying this, you put the focus on a prior commitment to yourself without opening the door for an argument (useful, say, when someone wants you to commit to working on Saturdays or give to a charity when you have a different one in mind).
"I don't want to take on what I can't fully commit to doing well."
This is a yes to higher standards.

subset: commoncrawl


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Knihy na téma Management & Strategie
Staňte se lepším manažerem, vylepšete si své manažerské dovednosti a naučte se více o strategickém vývoji. V těchto knihách si můžete přečíst o tom, jak se stát lepším vůdcem, řídit projekty a přemýšlet strategicky.
Stáhni všechny knihy v jednom ZIP-souboru (celkem: "Řízení & Planování")
Pro vaše pohodlí jsme všechny knihy v této kategorii seřadili do jednoho zip souboru, který je možné stáhnout najednou
- Zobraz jako nebo
- Seřaď podle
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Naucíte se, co je potreba k tomu, abyste se sami motivovali a to, jak mužete využívat ruzné techniky a strategie k motivování ostatních.
Jak zvýšit produktivitu vašich mítinků
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Co je to aktivní naslouchání
Podstatnou cŠst dne strŠvŪte komunikacŪ s ostatnŪmi lidmi. Rozvojem svť dovednosti aktivnŪho naslouchŠnŪ sniěujete pravdepodobnost nedorozumenŪ. Budete tak schopni identifikovat a reöit problťmy, vnŪm
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It is hard to know what to do when you are in the middle of a mentoring relationship, as a Mentee, and are uncertain whether you are getting the best value from your Mentor. This book will help you wi
Motivation Skills
So just what is motivation? Just how can you motivate yourself and others? In this book we'll cover the main motivational theories and what they mean in the real world.
Managerial Technology Evaluation
The book introduces a meta-process for managers who need to carry out technology selections. The book particularly covers visual methodology evaluation and also includes an example application.
Creative Problem Solving
This book debunks the perceived mysteries and complexities of creativity and problem solving.
Learn How to Speed Read
The more you have to read, the less time you have for everything else, so a faster reading speed pays back with every document. In this book, we give you a practical toolkit to speed up your reading.
How to Give & Receive Feedback
A highly practical "how to" guide on how to give and receive feedback, within a surprisingly original forward perspective about talent development in the 4th Industrial Revolution Era.
Training Skills
Training skills are essential in the modern business organisation. Instead of seeing training as a reward or punishment, today's savvy businesses know that training is an absolutely vital function.
Lift off Agile teams – Team Transformation Process
This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to lift off Agile teams.
Making the Business Case
Do you have an idea for a business? This book will help you to determine how to go about turning your idea into reality and cash.
Managing Projects
All throughout your life, whether at work, rest or play, you'll need to organise and manage projects.
Managing Projects: Methodology
This eBook provides a comprehensive description of the project life span (cycle) that is the foundation of the methodology.
Maximizing People Potential
Is working with, and through, people important to getting results? If so, the aptitudes and skills in this book should be of value to you.
Being Manager, Leader and Coach
A practical book that covers several areas where the new or less experienced manager might have questions and need some guidance. A book where you will find a lot of useful tips, tools and exercises.
Psychologically Safe Workplaces: Utopia Revisited
The book is a journey through human progress focusing on the construct of psychologically safe workplaces which has re-emerged recently.
The Secrets to Workshop Success
The Secrets of Workshop Success eBook is a must read for everyone who is considering presenting a workshop, seminar or training.
Positive Change
This title provides practical, proven approaches and techniques to coping with change and to planning, implementing and making the change process work successfully.
Change Management for Leaders and Managers
Change management is a large topic because changing people and organisations is complex! Most leaders and managers will be involved in change and will benefit from understanding the key elements.
What do Organisations look like?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Goal Keeping
Don't just set goals, achieve them! Learn how with this straightforward guide and simple, step-by-step tools. Uncover what holds you back and create genuine motivation.
Technical Services in Facility Management
This book introduces the reader to Facilities Management and covers important aspects of managing Technical Services in a facility. Recommended for students and professionals exploring a career in FM.
Non-Cooperative Games
Part I of An Introduction to Game Theory gives a thorough presentation of the non-cooperative theory. Knowledge of Mathematics corresponding to one semester of university studies is required.
Dealing with Conflict and Complaints
Not many people like to deal with conflict, do you? Perhaps it's the difference of opinion or if someone is getting aggressive towards you, but it's not a pleasant experience.
How to Improve Your Production: Part I
This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.
9 ways to understand what motivates us
This e-book offers numerous hints and tips to help you better understand yourself and others.
Content Marketing: Implementation
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
Working with Uncertainty
This book provides a catalyst to a process that can make a positive difference and take you forward.
Become the leader you are
'Become the Leader You Are: Self-Leadership through Executive Coaching' is a mini-manual for high-quality leadership, self-leadership and self-coaching. Each chapter gives insight and practical tips.
A guide to Content Marketing
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
Models for Coaches/Mentors
This is an A to Z guide of the best coaching models currently available. Line managers and coaches interested in the further development of their staff will find it of particular interest.
Internal Communication Management
Why is internal communication important and what are the advantages that it can determine for an organization?
Risk and Crisis Communication
This e-book guides readers through the complexities affiliated with organizational risk identification, crisis management, ethical stakeholder engagement, and strategic communicative response.
Leadership Skills
This textbook introduces the reader to what being an effective leader is all about.
Managing Project Risk
This eBook explains the key issues and concepts involved in effective risk management in a clear and accessible way.
Cash Management
This book will look at how cash flows through a business, the uses of cash and how to assure cash is available when needed. Cash management includes: A/P, A/R, Budgeting, Profit Planning and more.
Strategic Communications in the Digital Age
Is it possible to fully avoid the Internet these days? Is it possible to hide ourselves, our privacy and our lives from digital communications?
How to improve your company's performance
This book is about auditing and improving the performance of your small, medium-sized or large company.
The Experts Teach: Training Skills
In "The Experts Teach: Training Skills", we bring together 25 articles from the top experts on training and development.
Investigation Skills for Managers
This book is intended as a practical guide for managers in how to conduct an investigation.
Human Resources: A Practical Guide
A practical look at HR from two experienced HR generalists. Full of pragmatic advice and straightforward recommendations derived from their own careers, this book is a guide to doing good people stuff
Amazon Prime
This book is about how has managed to create one of the most successful and inspirational subscription business by changing not only how we purchase, but also why and when we purchase.
The Essence of Project Management
This book "cuts through the muck" of endless Project Management Books with carefully picked "Golden Nuggets" of information from the author´s own knowledge and experience.
Change Management
The successful completion of a change project is an indicator for the professionalism of a company.
Building Bridges across Cultural Differences
This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?
Training and Development
This book highlights the need for training and development of employees at all levels in various types of organizations, and also suggests methods for doing so.
Thinking Strategically
Strategic management is a widely studied field because it is through strategy that organizations attempt to reach their goals and out-think the competition.
Values Based Leadership in Business Innovation
This book explores a number of methods and models that can influence and facilitate such innovation and the discovery and establishment of such an ontology.
Setting Your Vision And Defining Your Goals
This book will guide individuals and business owners alike through the process of establishing a personal mission statement that helps provide clarity and a sense of purpose.
Administration Skills
Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team.
Audiobook: Management Basics
The main topics in this book such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting
Negotiate at home and abroad
Win-Win? This shows you how it works – especially across culture gaps that can spoil deals or relationships. Design and drive a gentle but dynamic process, using empathy and influence.
Setting an Agenda
This eBook explains how a well-written agenda will keep your meeting on track and ensure that attendees are properly prepared.
Cooperative Games
Part II of An Introduction to Game Theory gives a thorough presentation of the cooperative theory and can be read before Part I. Knowledge of Mathe- matics corresponding to one semester of university
The "Managing You" Workbook
In "The "Managing You" Workbook", we'll take you on a journey to discover the most valuable resource in your life: You.
Managing Budgets
Managing a budget can be a very challenging activity! There are always pressures on expenditure and in today's economic climate there is the need to "do more for less" in terms of costs are concerned.
Organisational Behaviour
This book provides an insight into the patterns of organisational behaviour – which keep on changing constantly – and also how managerial personnel can ensure desirable employee behaviour.
Hidden Communication Skills Revealed!
Stand out from the crowd by practising your hidden communications skills!
GDPR and Travel Industry
The guide for managers of travel and tourist companies to ensure better compliance with GDPR and avoid fines and other sanctions.
Commercial Awareness for Managers
The term "Commercial Awareness" can sometimes be used as a substitute for business knowledge.
Strategic Debtor Management and Terms of Sale
This book critically evaluates the strategic financial and marketing significance of credit terms management.
Understanding Financial Performance
This eBook explains how to use key financial ratios to help you to make informed management decisions about the financial status of other organizations.
Performance Management
Whether you are a manager yourself or a member of staff being managed you will no doubt come face to face with the performance management process!
How to influence organisational change
A strategic resource book for mid level professionals who want to influence organisational change.
Gamification in Business
The book covers the benefits and downsides of gamification. It addresses the need to ensure your gamification design hits the right note with your target audience.
Strategic Workforce Management Made Easy
Strategic Workforce Management is about "Getting the right number of people with the right competencies in the right jobs at the right time". This e-book intends to make SWM easy.
Emotional Intelligence Secrets
In "EQ Secrets" you'll discover how to raise your self-awareness and enhance your self-confidence.
Introduction to Customer Journey Mapping
Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBook gives you practical tools to get your journey mapping started.
Aligning Your Business to Customer Journeys
This book is the second part of series. It deepens your knowledge on how to map customer journeys and add crucial details, such as customer emotions.
The Coach's Handbook
This manual contains a step-by-step process to enable you to run a series of 10 coaching sessions for individuals or groups who wish to embark on a personal journey of self-development.
Managing Project Quality
This eBook describes the process managing project quality.
The Art of Addressing Situations In The Moment
Being able to speak up to situations in real time is one of the most important skill sets you could learn. What if you could respond professionally, clearly, and concisely so that your words counted?
Audiobook: Become the leader you are
'Become the Leader You Are: Self-Leadership through Executive Coaching' is a mini-manual for high-quality leadership, self-leadership and self-coaching. Each chapter gives insight and practical tips.
Digital Training @Work
This book focuses on improving organizational interactions and employee learning through communication strategies associated with effective digital training and development experiences.
The Capital Asset Pricing Model
This book evaluates the development of Modern Portfolio Theory (MPT) based on the Sharpe CAPM and Ross four-factor APT, underpinned by Modigliani and Miller's "law of one price".
Social Media And Business Intelligence
Social Media is already very well known and widely used, but there is still a great deal of misunderstanding as to how it can be used effectively by business organizations.
Empowering Leadership
This book gives you the practical understanding of people and the communication process that will "Empower" or influence the people around you.
High Impact Strategic HR
HR departments are being asked to "be more strategic" and help contribute to the bottom-line more than ever before. What does "being strategic" mean?
Urgent versus Important
The tyranny of the urgent versus the important is familiar to us all. This book reviews the aspects of time management that involve working with key priorities as a route to achieving more.
Corporate Governance and International Business
It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.
PMBOK® Guide: Part 1
The PMBOK® Guide – Current Reality, is part of a 2-book series on transforming this leading guide from a theoretical state into a practical approach that helps practitioners learn how to apply it.
Employer's guide to Recruitment
Recruiting the right people into an organisation is essential. If you have the wrong people in place, your business will under-perform.
Operations Management
Whether it is tangible or intangible production items the "Operations Management" book will guide you through concepts such as Supply Chain Management to LEAN, and much more.
What is the Ansoff Matrix?
This eBook describes this strategic planning tool that helps managers to devise their product and market growth strategies.
Transforming People Management
In the past 30 years, all major business functions apart from HR have been transformed by the introduction of new processes and systems.
Principles and Practice of Management
This book provides an insight into the principles and practice of modern management, and will be useful to the students of BBA and MBA.
Communication in the CSR Context
This book is an attempt to shed light on the communication process in the CSR context and to establish the link between the communication tools to be used and the engagement process to be developed.
Hotel Management
This book will introduce you to various aspects of hotel management, while providing you with the knowledge and skills needed to find a top position, developing your confidence and management skills.
The process of delegation
A how-to book on delegating effectively for maximum results while developing and motivating your staff, and freeing up time for the critical functions of management.
How to Evaluate Performance
This eBook describes how to collect, evaluate and record comprehensive high-quality performance data during the appraisal cycle.
Enterprise Architecture
This eBook provides a basic introduction to the concept of Enterprise Architecture – an emerging discipline that helps to structure and interrelate the various elements of an enterprise.
Company Valuation and Takeover
This book provides an investor's guide to company share valuation in today's volatile markets.
Audiobook: Creating Team Excellence
Practical guidelines on current best practice to help focus attention on what will best enhance the performance of your team.
M&A Due Diligence
The effectiveness of the HR function is put at test in times of transformation, and mostly during mergers and acquisitions. This is a step-by-step guide to make the HR due diligence process simple.
HR 2025: The Future of Work – Managing People
This e-book considers the future of work and people management in particular. What will it be like to manage and lead in the year 2025?
Team Development
This eBook provides a practical guide to understanding team development and helps you understand how to tackle your day-to-day team building needs.
The Alternative Business Model
The book is intended to challenge accepted Western thinking and to open up possibilities for a more sustainable model for the future.
How to Chair a Meeting
This eBook explains how to be an effective meeting chair ensuring that your meetings are both productive and well attended.
The Experts Teach: Managing People
In this book, we bring together 25 articles from the top experts on people management. They will show you how to create excellent one-to-one relationships with every player in your team.
Fundamentals of executive leadership coaching
How to unlock your leadership potential by taking your skills to a new level: Gravitas, Values, Vision, People, Change, Being.
Leadership and motivation
This book provides an insight into the interrelationship between leadership and motivation and will be useful to aspiring as well as practising managers.
The Seven Deadly Sins of Employment
This book is a useful guide for those who are new to HR or managing teams.
How to successfully Delegate
There are ten rules all successful delegators use to ensure you must undertake to ensure that any task you delegate motivates and empowers the individual. This eBook explains those ten rules.
Executive Leadership Coaching
How to unlock your leadership potential by taking your skills to a new level: Coaching, Communications, Influence, Gravitas, Values, Vision, People, Change and Goals.
Managing the Project Schedule
This eBook describes the process of managing the project schedule.
Corporate Wellness
This tool kit contains a methodology and questionnaires to support you in improving your workplace wellness.
Managing the Project Budget
This eBook describes the process of managing the project budget and its associated costs.
The Performance Management Journey
Performance management is not an isolated event. It's an ongoing activity throughout employment. This book runs through employment events, looking at how they link to the management of your employees.
Delegation and Empowerment
In this book, we'll show you why the old industrial ways of managing no longer work.
Conducting Transatlantic Business
This book describes the law in a cultural perspective to make you aware of some very important distinctions when conducting business across the Atlantic.
Profit From Six Sigma
Six Sigma has become perhaps the defining management initiative of the past 10 years, and many books and papers describe the basic approach and the associated tools.
Supervisory Skills
This book provides an insight into the role of a supervisor.
Measuring Performance at the Workplace
This book: Measurement Choices points to the need for new metrics in all industrial sectors; private, public and not-for-profits.
Managing Project Scope
This eBook explains the processes and requirements involved in scope management.
The Art of Managing People
We all love a good quote. A good quote can do many things. It can sum up in just a few words what it takes a whole day to learn.
Improving Performance with Balanced Scorecard
This book describes how to control better and improve your Company's Strategy and Performance by the use of the concepts and perspectives contained in the Balanced Scorecard Framework.
Facilitation Skills
Letting people act is, for traditional managers, a frightening concept and brings with it the fear that people will do nothing and not perform.
How to Improve your Workplace Wellness: Volume I
This is the first of the 3-volume practical book on managing and improving Workplace Wellness describing 'The H4u Wellness Approach' and all its aspects, principles and components.
How to organize your work, home and life
Time is an important non-renewable resource that can be used more effectively by organizing your work, your office and yourself. In this book, time management expert H.Taylor explains step-by-step.
How to write a marketing plan
This book is a practical step by step guide that deals with the theory and the applied aspects of marketing planning.
How to Improve Your Production: Part II
This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.
The reluctant entrepreneur
Based on personal experience - what motivates someone to start up a new business, the 'do and don'ts' of business development, and what creates sustainability over time.
Understanding Authentic Leadership
Authentic leadership has been called the gold standard for leadership - but what does it mean, why might it be beneficial for leaders, the organisations they lead and the people that work in them?
Supportive Leadership
Leadership in the 21st Century needs a paradigm change!
Leadership Models
This eBook describes ten popular contemporary leadership models.
Connected Leadership
This book outlines 12 traits of connected leadership, shows their powerful impact on cultivating a thriving corporate culture, and highlights ways a leader can seek to develop them for maximum impact.
Audiobook: Setting Vision And Defining Goals
This book will guide individuals and business owners alike through the process of establishing a personal mission statement that helps provide clarity and a sense of purpose.
Blended Learning
Explore the advantages of choosing a blended learning approach to training and how to introduce it for the maximum benefit of both your organisation and your learners.
Understanding the PMBOK Guide
What is this thing called the PMBOK Guide? Have you ever tried to understand it in a short time, and failed?
Introduction to Statistical Process Control
This book covers the introduction to quality, an the seven (7) basic Statistical Process Control (SPC) Tools, the Problem Solving Process (PSP) and how can be SPC Tools be used in lieu with the PSP.
Understanding why Teams Underperform
Need to understand why teams underperform? This eBook explains why and provides practical advice about how to identify and fix performance problems.
PMBOK® Guide: Part 2
This book offers numerous suggestions on how to improve the guide. Topics include fixing errors, closing gaps, clarifying inconsistencies and suggestions for new chapters.
The People side of Project Management
The 'People side of Project Management' addresses this gap by looking at why people are so difficult to manage on a project, who those people are and how to manage them better.
Project Management: the CAM2P™ Model
This is the last book in a 4-volume series on project management and The Customizable and Adaptable Methodology for Managing Projects™ (CAM2P™).
Recruitment and Selection
In this eBook, you'll discover a wide range of skills and techniques that will help you master the selection process.
Tools Supporting Better Implementation of Controls
This book describes how to achieve better implementation of controls. The Human Aspects of Management Controls: Part I, details the approach and Part II presents a set of tools to support this effort.
Organisational Myths – Volume 1
Covering subjects ranging from excessive auditing and imposing best practice to the dangers of meetings and fear of AI, Volume 1 of Organisational Myths is a vital and challenging taster for Volume 2.
Strategic Procurement Management
Providing an overview of current best practice, Strategic Procurement Management is the perfect guide to boosting the health and wealth of an organisation by unlocking the potential of your suppliers.
What is the Boston Matrix?
This eBook describes the Boston Matrix, an approach to product portfolio planning based on relative market share and market growth.
Introduction to Game Theory
This textbook provides an overview of the field of game theory which analyses decision situations that have the character of games.
What do HR People do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Strategic Management of Human Capital
This book will give practical insights to help employers gain enduring competitive advantage in the global competition for talent.
Introduction to International Business
Introduction to International Business: People Places, and Ideas examines of the economic, social, and logistical aspects of global business.
Coaching Skills for Managers
This book is a very gentle introduction to coaching, written particularly for new managers and supervisors who wish to introduce coaching tools and techniques into their skillset.
The Experts Teach: Motivation
In "The Experts Teach: Motivation", we bring together 25 articles from the top experts on the meaning and practice of motivation.
What is the PESTLE Analysis?
This eBook describes the PESTLE Analysis, a method you can use to identify the external factors that influence an organization.
Contract Lifecycle Management
This book takes the lifecycle of a purchase from initial concept to final end of contract and places each stage in relation to the strategic and operational choices offered to managers.
The Experts Teach: Change Management
In "The Experts Teach: Change Management", we bring together 26 articles from the top experts on managing major change.
The CEO's Guide To GDPR Compliance
The guide for Board Directors and Senior Managers to ensure better compliance with GDPR and avoid fines and other sanctions.
The Village That Could
This entertaining story could change your life. You could just read it for fun, but there's more to it than you might expect.
Handling Employee Complaints and Grievances
This book represents a comprehensive introduction to all aspects of handling employee grievances/complaints and is written to assist operational managers in handling, managing and responding to them.
Employee engagement
Employee engagement is changing from a survey based one size fits all into part of strategy and organisational development and is becoming a critical success factor in employee/organisational success.
Working with Humans
The Missing Manual for the Human Being, explains what motivates us and sets out a framework in which people will get on with each other, engage, perform well and be loyal to the company.
Top Ten Leadership Skills – Book 1
What makes a great leader?
Leading By Example
The first, and most fundamental, behavioural trait of a leader is to set a good example for others to follow.
Managing Team Members
Should you carry out performance reviews? Are these new to you? In this book you'll find practical suggestions on how to deal with your team members – The Good, The Bad and The Okay.
What are Appraisal Meetings?
Need to know how to prepare for and conduct an appraisal meeting? This eBook gives you practical advice so that process is productive and stress free.
What is Creativity & Why Does it Happen?
Creativity is creating something that wasn't there before; seeing novel relationships between ideas and things. You need a certain level of IQ to be creative but a high IQ doesn't guarantee creativit
The 7 Steps to Frontier Leadership
This book is all about how to be a frontier leader. It combines the latest academic research and insight from practice to develop an argument about how to lead, what to lead and who to lead.
Negotiation deconstructed
This book shows that it is not only important to be able to negotiate. It also shows how you can plan and manage the process in order to increase the likelihood of achieving the outcome you want.
Bloodborne Pathogens (BBP) and First Aid
Bloodborne Pathogens and First Aid helps you prepare to address the health concerns inherent in caring for others and the possible damage the microscopic world can inflict.
Applied Research in HRM
'Applied Research in HRM' guides HRM students them into effective qualitative research covering research objective, literature review, questionnaire design and presentation of findings.
Numerical Analysis in HRM
'Numerical Analysis in HRM' guides HRM students into effective quantitative research. This book describes how to tackle concepts like hypothesis testing, t-and z-tests, chi-square and ANOVA tests.
Successful Coaching Skills and Models
This eBook describes the seven key skills that are needed for successful coaching and explains how to use coaching models; including GROW based and solution focused coaching.
The Best Principles of Coaching
This eBook will give you an understanding of the principles behind a successful coaching program and what it can achieve for your team.
Coaching Tools and Techniques for Managers
More and more organisations are turning to coaching to develop people. This book is for managers who want to learn to use powerful coaching tools to support and challenge their teams to greatness.
The 7 Qualities Of Brilliant Executive Coaching
This book attempts to provide an objective and simplified summary of the most updated facts and elements from well documented studies and literature, complemented by practical examples.
Running a Successful Executive Coaching Business
In this book you will find tips on getting started, what coaching qualifications you might need and how to make your mark in the corporate world to earn real executive coaching fees.
Developing your Inner Coach
Develop your Inner Coach is a practical yet thought provoking book, enabling you to change your inner critic into a positive partner that lets you be at your best, and say yes to opportunities.
Sport Management
This book begins with an introduction to sport management, explaining the scope of sport management as well as the sport manager's responsibilities.
The 4th Industrial Revolution & the Future of Jobs
Disruptive technologies have a huge impact on the future of work. Many jobs will become automated and a lot of new and very different jobs will be created. Are you ready for a new job or career?
Managing digital risk
The concept of "Digital Risk" and its implications is explored.
How to Improve Motivation
Do you know what really motivates you? More importantly, do you know how to motivate others?
Intercultural mediation at work
How can mediation help in intercultural conflicts? This book proves mediation to be a powerful tool to assist us in overcoming differences more effectively.
How to Employ Your First Employee
The real success of hiring your first employee lies in following the correct procedures, adhering to the requirements of legislation and taking action at an early stage.
How to Measure Emotional Intelligence
This eBook explains how you can measure emotional intelligence, helping you decide which aspects of it offers you the most opportunity for improvement.
HR2025: Human Resource Management in the Future
In 2025 work as we know it will change EVEN MORE than it has in the previous 12 years. Those responsible for people powered performance in working life are Human Resource (HR) professionals.
Employee Wellbeing and Stress Management
This book helps to develop an understanding of stress, its causes, signs and symptoms, as well as the impact it can have on people personally and professionally.
Corporate Social Responsibility: Part II
Corporate Social Responsibility: Part II is one of the great eBooks available to download from our website.
Corporate Social Responsibility: Part I
Corporate Social Responsibility (or CSR as we will call it throughout this book) is a concept which has become dominant in business reporting.
Psychopathic Leadership
This e-book contributes to the literature regarding the disturbing number of "white collar psychopaths" present within organisations today.
Managing human resource learning for innovation
Managing human resource learning for innovation develops a systemic understanding of building innovative capabilities by organizing learning and utilizing human resource knowledge in firms.
Coaching and Mentoring
This textbook introduces the reader to what being an outstanding coach is all about.
Emotional intelligence for leaders
Dealing skilfully with emotion is a vital part of any leader's repertoire. This practical guide shows you how to awaken and develop your Emotional Intelligence for everyday use.
Project Management for the accidental manager
Project management has been emerging globally as an essential and strategic function for organizations of all types and sectors.
Human Resource Management
This book is an attempt to provide an insight into the various elements which constitute Human Resource Management.
The Experts Teach: Recruitment and Selection
In "The Experts Teach: Recruitment and Selection", we bring together 25 articles from the top experts on recruitment.
How to Develop Emotional Intelligence
This eBook will help you to develop your own and your team's collaborative working skills.
Team Building
This eBook describes the core principles of team building and how they will help you get the best out of any team you are asked to manage.
Critical Touch Points of Recruitment
This book will help guide you through the hiring process, as well as provide you with tools, samples and more to help you make effective hiring decisions.
Basic Life Support
This course is based on the latest life support guidelines published by the American Heart Association and is designed to train people everywhere to provide high quality basic life support.
A Health & Well-being Strategy
The book shows how to make a business case for developing a health and wellbeing strategy, who to involve and ways to implement.
The Little Book of Leadership
Good leadership can be learned. With the help of numerous practical examples, this "Little Book of Leadership" points out the guiding stars good leaders should follow to achieve this.
The Experts Teach: Leadership Skills
In "The Experts Teach: Leadership Skills", we bring together 25 articles from the top experts on business leadership.
The Essentials of Workplace Investigation
The principles of what makes a best practice investigation are considered and explained, including the need for thoroughness, impartiality and consistency.
The Styles, Models & Philosophy of Leadership
"The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already". John Buchan When you think of leaders and leadership, what comes to mind?
Managing a project across the project life span
One of the major challenges facing project management today is the confusion between two critical concepts.
Top Ten Leadership Skills – Book 2
"leadership is action, not position" Donald H McGannon There is much debate on what constitutes essential leadership skills.
Getting Redundancy Right
This book is a useful guide for those who are new to HR or managing teams.
The Art of Leadership
In this collection, you'll find around 500 quotes on the theme of Leadership.
Leadership Theories
This eBook describes the ten most popular contemporary leadership theories and models.
Advanced Cardiac Life Support
This handbook includes proper procedures and recommended instructions for multiple emergency scenarios, including respiratory arrest, symptomatic bradycardia, acute stroke and more.
How to get the most from coaching
When you are facing a dilemma, the last thing you need is a bad coaching experience. This book takes a step-by-step approach to understanding coaching, finding a coach and maximising the experience.
Project Scheduling Rules
Project Schedules have an essential role in the success of projects, but they are not always effective enough to fulfill their role.
Running Effective Appraisals
The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.
What is Emotional Intelligence?
This eBook helps you to understand the importance of emotionally intelligent leadership, a concept used routinely in most businesses and professional training programs.
The Art of Mindful Leadership
The Art of Mindful Leadership - a new model that helps us do business in an authentic way - an ancient art that breathes new life into your leadership strategy and your company's performance.
Compassionate Coaching in the Corporate World
An evidence-based, easy introduction for professionals such as leaders, managers, HR professionals & coaches into a hot topic in the field of people development and talent management – Compassion.
Tackling Workplace Investigations
Workplace investigations are often poorly executed.
The Experts Teach: Emotional Intelligence
In "The Experts Teach: Emotional Intelligence", we bring together 25 articles from the top experts on emotional intelligence (EQ).
Management Briefs
This book is a collection of 500-word essays on a variety of management, leadership, and organizational topics.
What do Managers do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Conquering UK Employment Law – Termination
This informative, easy to follow book, written for managers in small to medium firms, is packed with helpful advice and tips on both the law and the practical side of termination of employment.
Trauma Strikes When it Likes!
Any employee who has been involved in a traumatic incident may experience post-trauma stress. Find out what an organisation needs to do for the wellbeing of their staff in the aftermath of a crisis.
Staying Relevant in The Workplace
This eBook is written by the Global Chief Learning Officer at McKinsey & Co. In this book, he outlines 6 L&D practices for creating a continuous learning mindset in your company.
How To Sack Employees
If you manage employees, from time to time discipline and dismissal will be an inevitable part of your work.
What else do Managers do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Organisational Myths – Volume 2
Developing vital themes discussed in Volume 1, Volume 2 of Organisational Myths tackles dogma such as the reasons for high c-suite pay, excessive planning and budgeting and even the need for growth.
Achieving Better Implementation of Controls
This book describes how to achieve better implementation of controls. The Human Aspects of Management Controls: Part I, details the approach and Part II presents a set of tools to support this effort.
In Pursuit of World Class Excellence
In pursuit of world class excellence represents a forefront management development in today's globalised competitive environment.
The Experts Teach: Negotiating Skills
In "The Experts Teach: Negotiating Skills", we bring together 25 articles from the top experts on negotiations.
Cognitive Behavioural Coaching for Anger at Work
This e-book will provide you with step by step instructions demonstrating how cognitive behavioural coaching techniques can help you to learn to use your anger positively.
Business Theory and Practice
This book is an attempt to outline the basic principles of organizing a business unit, and provides an insight into the various activities of a modern business organization.
Back Off!
Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.
Project Management Processes
This eBook will help you to identify the appropriate project management process to apply at any point in your own project.
Make your meetings more productive
Focusing on how to receive maximum value for time invested, this book summarizes how the actions of both the chairperson and the participants can impact the success of business meetings.
The way to Revolutionary Leadership
The Way to Revolutionary Leadership book will help you becoming that and add to your existing tools to become the best leader. Learn how to work at making a difference in your life sphere. Enjoy.
Managing Quality in The 21st Century
This study guide is designed to give a coherent view of the underlying principles quality management, and how these relate to practical application.
Managing your SME more effectively Part I
Part I contains the management controls required to enable you to organize and run your production, make and sell products and serve your customers.
Principles of strategic management
This book outlines the principles of strategic management – which are of immense importance in today's complex business world - and will be useful to the students and practitioners of management.
The Experts Teach: Managing Performance
In "The Experts Teach: Managing Performance", we bring together 26 articles from the top experts on performance management.
A Guide to Management 'Speak'
How does management speak make you feel. Annoyed, confused, amused, irritated, excluded, distrustful?
Counselling Skills
This eBook introduces you to the "counselling approach", which is a managerial way of counselling staff.
Management Assessment
This eBook explains what you can expect if you attend a management assessment center.
Managing a Project Team
There are many reasons why managing people in a project environment are different from managing them in a departmental setting.
How work environment impacts productivity
This book goes beyond physical office layout and organization and explains the impact of everything from sound and office greenery to colors on your personal productivity, health and well-being.
High Value, Low Cost Team Building Activities
This book explains 60 activities, facilitator skills & approaches, post activity debrief and follow up options and suggestions for debrief models, theories & concepts.
Managing through Change
This textbook introduces the reader to what managing change is all about. Change is the only constant so it's important that you know how to manage and drive through change.
Voices from the Middle
This book presents a well argued case for developing middle managers and offers both case studies and practical guidance for established and aspiring leaders and postgraduate students.
Savvy Performance Management
This book is for anyone who has ever tried to manage people's performance and is convinced there must be a better way.
Managing your SME more effectively Part II
PART II contains the management controls required to facilitate you to provide optimal operational support to production and customer functions of your SME (described in Part I).
What is Performance Management?
This eBook explains the principles behind performance management and describes how they apply to each stage of the appraisal process.
Managing People
This book is an attempt to give an insight into the roles of a manager and to provide guidelines how to manage people as well as their work in the modern business environment.
Make Meetings Work
If you want to use internal meetings as the business enablers they should be, start reading now.
Business Briefs
This book is a collection of 500-word essays on a variety of business and management topics and is a companion to "Management Briefs: Management and Leadership Theory Made Simple.
Running Effective Meetings
Throughout your commercial career you will attend a lot of meetings! Some meetings are more productive than others and it all comes down to the way that the meeting is set up and run.
A Clear Mindset
This book provides an updated. no-nonsense framework for understanding and then overcoming the unconscious biases that hinder our ability to deal with disagreements and conflict in a constructive way
First Time Manager
This title is designed as an antidote to the uncertainty of starting in management and shows how to act in the first 100 days to ensure you achieve good results both short and long term.
Managing Successful Innovations
The book "Managing the Process of Innovation" is a compendium of all that you need to know about innovation management.
CPR, AED & First aid
This manual is based on the most recent CPR, AED, and First Aid guidelines published by the American Heart Association and is designed to train people everywhere to respond to everyday emergencies.
Content Marketing: Further development areas
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
50 Ways to lead your sales team
Are you the Leader your people deserve? 50 Ways to lead your sales team will give you the tools and opportunity to answer that question.
Business model frameworks
This book introduces the reader to the concept of business models and presents the most used business model frameworks in the world today.
Office politics
For everyone working in an organisation this title offers valuable guidance to help you navigate successfully towards your objectives.
Tough Decisions
"Tough decisions" identifies key results areas and shows how to focus on them, avoid delay or inaction and achieve your goals by tackling difficult decisions.
Generative Change Management
Generative Change Management by Penny Shapland-Chew gives insights and new ideas about how to lead and manage change. It is intended for leaders and managers in small to medium sized organisations.
The Power of Coaching
In The Power of Coaching, we'll explore what coaching is, how to get started, and what you need to consider to set you up for success.
Awkward Presentations
A book to help you speed up and increase the certainty of your planning and delivering specific talks and fit what you then deliver to the topic so that you do an effective job.
21st Century Corporate Learning & Development
This eBook is written by the Global Chief Learning Officer at McKinsey. Read his thoughts on the newest practices in corporate learning & development.
Solution Focused Mentoring
This excellent study book briefly and clearly describes how you can help your Mentees in the most effective and respectful way. You'll learn it The Solution Focused Way: with hope and energy. Enjoy!
Corporate Social Responsibility: Part III
Corporate Social Responsibility: Part III is one of the great eBooks available to download from our website.
Generational challenges in the workplace
We all know about some aspects of diversity – race, religion, gender and age are some of the common factors.
Bridge the Gen-Y Gap
Bridge the Gen-Y Gap provides context, understanding and tips on how to work with Generation-Y. Leaders can benefit from the unique talents of this generations once they have better understanding.
Teambuilding means shaping your people into a productive force.
Employers Guide to Family Friendly Flexibility
From 2002 onwards we have seen a significant increase in rights for families.
Managing Diversity
This book provides an introduction to the theory and practice of managing diversity (and Equal Employment Opportunities or EEO).
Principles and Methods of Duty of Care
This book complements the first and second parts of Duty of Care and describes the principles, controls and methods used to support the implementation of management's duty of care tasks.
Audiobook: 50 Ways To Lead Your Sales Team
In this audiobook, we will share the values, techniques and skills that we believe are necessary to enjoy success in a sales management role.
Disability discrimination in the workplace
The Disability Discrimination Act 1995, later replaced by The Equality Act 2010, introduced a range of rights and protections for disabled employees.
Audiobook: What is Effective Goal Setting?
This audiobook puts in plain words how to use the theory of goal setting to set practical and motivational targets for you and your team members.
A practical guide to creative problem solving
Everything in this book is practical, not theoretical. All of the exercises and tools can be used time after time, by yourself and with others, to solve problems creatively and effectively.
Conquering UK Employment Law – Redundancy
This informative and easy to follow book, written for managers in small to medium sized companies, is packed with helpful advice and tips on both the law and the practical side of redundancy handling.
Sports Development, Law And Commercialization
This book is ideal for sports managers, administrators and sports organisers running a sports club or institution.
Sport Organisation and Administration
This book begins with a discussion on what a sport organization is. The reader will develop an understanding of the different types of structures in a sport club.
Introduction to Green Supply Chain Management
Green supply chain management is an introductory book that will give the readers a glimpse about environmental aspects in supply chains.
The power of Initiative, Challenge and Enthusiasm
Engagement drives improvement and innovation, yet only 20% of the global workforce has it. To sustain engagement, this book offers the reader the concepts of ICE time and Co-created Vision.
Operations Aspects of Duty of Care
This book complements the first part (Governance Aspects of Duty of Care) and contains the last four chapters of the seven-step implementation approach which can be used by managers.
Health insurance
In this eBook, equivalence premiums for health insurance contracts are obtained through multi-state modelling supported by a discussion of conventional health insurance products, stop loss insurance.
The 'Duty of Care' Management Approach: Part 1
This is the first part of the two-part book on 'Duty of Care'. It contains a systematic approach to caring better for your company's assets, systems, data and people.
Implementing 'Duty of Care' Duties: Part 2
This is the second part of the two-part book on 'Duty of Care'. It contains several Plans, Policies and Audit Questionnaires to review and improve management's Duty of Care tasks.
HR2025: The Future of Employee Engagement
This book exposes the paradox of a standardised approach to building an engagement workforce.
Management and Business Trainee
The aim of the book is to tackle the issue of Graduate Programs in a general sense, using the authors' own experiences to provide advice and guidance in the early stages of working life.
Pediatric Advanced Life Support
This handbook includes PALS procedures through a variety of emergency situations, in-depth analysis of resuscitation tools, ECG and electrical therapy review, Basic Life Support techniques, and more.
Leading From The Middle
A key resource for aspiring leaders, it contains learning exercises and information for middle managers who want to increase their influence. Relevant to all sectors.
Personal Finance in Today's Complex World
This book is written to help you negotiate the often tricky world of personal finance.
What is Active Listening?
Effective managers are effective communicators. This is because they actively listen to all that others say. This eBook describes how to develop your ability to actively listen.
What Kind of World Do We Want?
HR2025: What Kind of World do we Want? challenges current orthodoxies about the role of HR. It argues that in order to make the world a better place collectively we must find the will to make it so.
Business Email Etiquette
Business email etiquette encompasses a set of rules indicating effective, proper and polite ways to behave when sending and receiving emails.
ABC of sustainable development
This book, lucid and reader-friendly, is a modest effort to provide food for thought about sustainability...and then hopefully, purposeful action.
Governance Aspects of Duty of Care
This book contains a prologue and the first three chapters of the implementation approach of seven-steps which can be used by managers to care for, manage and protect better the company's assets.
Business Environment and Ethics
This book is an attempt to deal with the issues of business environment and ethics, and will be useful to the students as well as practitioners of business management.
Policies of Duty of Care
This book complements the first, second, third and fourth parts of Duty of Care and presents several policies that may be used to support the implementation of management's duty of care tasks.
Dealing with Chronic Mondayitis
This book is a useful guide for those who are new to HR or managing teams.
Preparing for Aptitude Tests
This eBook describes management aptitude tests including: numerical, verbal, abstract, and spatial reasoning tests.
Guidance and Counselling in Schools
This book is an attempt to provide an insight into the way guidance and counselling programme needs to be organised in schools, and will be useful to educators as well as counsellors.
There's no "I" in TEAM
Wherever you work, it's almost certain that you'll be part of a team. The ability to work as an effective team member is something all employers look for in their staff.
HR Management Controls of Duty of Care
This book complements the other five parts of Duty of Care (Governance and Operations Aspects, Principles and Methods, Plans and Policies of Duty of Care) and describes a number of HRM controls.
Plans of Duty of Care
This book complements the first, second and third parts of Duty of Care and presents several plans that may be used to support better the implementation of management's duty of care tasks.
Introducing: The Business of Inclusion
This book presents a radical and timely challenge to business leaders and HR Professionals who are focussed on the equality and diversity agenda.
The Experts Teach: Ethics at Work
In "The Experts Teach: Ethics at Work", we bring together 25 articles from the top experts on developing ethical practices in business.
In this eBook, we discuss the rationale for reinsurance that includes risk mitigation and capital management.
Future Performance Measurements in the Age of AI
Practical guidelines for measurements and ethics are discussed. Each chapter ends with thinking questions and a small business case.
The Coach's Guide to the Drama Triangle
This is about the Drama Triangle, a psychological theory that sheds light on our relationships and interactions at work or home. Included are activities to use with employees in a range of situations.


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There are no Upcoming Shows listed for this comedian.
Creed Ben
A thirty year veteran of the road, Ben Creed began performing at comedy clubs in Los Angeles at the ripe age of sixteen. As a young actor under the tutelage of acting coach Joan Peterson, he won first place in the California Shakespeare Festival for his portrayal of Caliban, from 'The Tempest.' Later that year he founded 'Cheap Thrills Theater', a comedy sketch revue performed weekly at The Little Theater in Granada Hills. Still in high school, Ben performed his stand-up at The Comedy Store, The Laff Stop, and countless horrible one nighters and around the Los Angeles area. Turning down a drama scholarship to Pepperdine, Ben opted instead for the rewarding life as a traveling road comic, starvation, eviction, disconnection, collection. After three years of hammering out sets to late night drunks from Loserton to Obscurityville, he hocked everything he owned and pooled the money with what he had earned on the road, took that eighteen dollars and headed out to New York City. The grim meat hook reality of New York helped to sharpen Ben's comedic edge and hone his sarcastic wit, (and we all know how painful it is to be honed.) He quickly became a fixture in the city clubs such as Dangerfield's, where he became the house comic for the next sixteen years sometimes performing up to five shows a night for the 'Blood & Whisky' crowds who, having sat through two hours of hack impressionists, poop jokes, and 'The Hands Bit' found Ben's original material and unique stage presence a welcome relief. Here are some of the things the New York Press has to say about Ben; "Creed's sarcastically intelligent, wise guy material and dynamic stage presence make him a stand out among New York Comics. With sharp insightful writing and strong performing skills, smart-aleck delivery and raspy resonance of Bill Murray, plus the tough yet sensitive magnetism of Bruce Willis, Creed seems destined for film." -New York Post "I was recently blown away by edgy comic Ben Creed at Dangerfield's, I highly recommend him." -New York Times "We nearly shat ourselves." -The Queen of England Ben has appeared on Comic Strip Live, Comedy Tonight, A & E's Comedy on the Road, Showtime, The Playboy Channel and in the film 'Comedy's Dirtiest Dozen'.
Creed Ben's Upcoming Shows
Creed Ben is Known For


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For colossal adventure and geographical drama of Jurassic proportions, head to Moab, in Southeast Utah
With cosmic hiking, biking, climbing, jeeping and whitewater rafting all within a breakfast burrito's bike ride, Moab is nucleus to various breeds of outdoorists. Less than 10" of rain per year, but folks flash flood the 5-mile Main Street from April to October like Poseidon's guiding river trips. The peak season party atmosphere is fun, but the winter months aren't too cold for a popu-less pilgrimage to the motherland. Read more...
Explore Moab
Travel Tips
Moab, Utah, is smack in the middle of Arches, Canyonlands and a hundred other sandstone adventures. If he'd had a mountain bike and this was his kingdom, Poseidon might have wondered if he wasn't already in eternal paradise.
If you're going to Arches National Park, you're going to Moab. If you're going to Canyonlands National Park, and you're not hiding out from the authorities in some desolate corner of the Maze, you're probably staying in Moab. The weird grandeur of these two federal designations is documented elsewhere — just know that you need to see them both in person, twice, before you die. Dead Horse Point, too.
If the Tigris and Euphrates are the Cradle of Civilization, the confluence of the Green River and the Colorado River is the Kiddie Bike Trailer of Uncivilization. Red dirt, whitewater and pinkish-orange sandstone are fertile ground for the sowing of wild oats. Pick your poison from the list of activities below and get ready to burn various types of rubber. Including your spare tire.
Bike. Eat. Bike. Eat. Bike. Sleep. Call in sick. Repeat. (See: Porcupine Rim, Gemini Bridges, Slick Rock, Bartlett Wash, Amasa Back)
The Easter Jeep Safari kicks off the season. You'll want lockers. (See: Hells Revenge, Steel Bender, Gold Bar Rim)
The national parks don't have a monopoly on the area's best treks. (See: Negro Bill Canyon, Hunter Canyon, Corona/Bowtie Arch, Fisher Towers)
Uniquely positioned to access both the Green and Colorado Rivers. Rapids up to class IV, so be kind of careful. (See: Westwater, Cataract Canyon, Desolation Canyon)
Moab even has winter sports covered in the La Sal Mountains — them snowy peaks you see through Delicate Arch. More biking and hiking up there, too, when it's warm.
Photo Gallery
A female hiker and her toddler son enjoy a view of the snowcapped La Sal Mountains from the White Rim Overlook trail in Canyonlands National Park, Utah.
The Milky Way is shown in the sky above a yurt at Dead Horse Point State Park near Moab, Utah.
Mountain biking on the Mag 7 trail system near Moab, Utah.
SHOT 5/9/16 9:43:36 AM - Moab is a city in Grand County, in eastern Utah, in the western United States. Moab attracts a large number of tourists every year, mostly visitors to the nearby Arches and Canyonlands National Parks. The town is a popular base for mountain bikers and motorized offload enthusiasts who ride the extensive network of trails in the area. Includes images of Scenic Byway 128, Fisher Towers and downtown Moab. (Photo by Marc Piscotty / © 2016)
Four women smile as they walk through Pritchett Canyon near Moab, Utah.
Top things to do
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Moab Area Travel Council
Moab, UT 84532
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Many addresses also include web site and e-mail addresses. In many instances, I will tell the languages available for a tract and the addresses of the different worldwide distributors of tracts. In some instances, I give my personal opinion on what I think of the tract. For more information, please contact the tract ministry/organization and ask for a free sample pack or ask for recommendations from the tract organization. If you need any help in selecting the right tract, please contact me at email@example.com
The addresses of tract ministries are in alphabetical order below.
Please visit my new World Christian Tract Finder website to find tract organizations that start with A at http://tractfinder.org/indexo.php?VT=Org&FL=A
Agape, a ministry of Campus Crusade for Christ International, is the publisher of Knowing God Personally, which is an evangelistic booklet.
All Nations Gospel Publishers
All Nations Gospel Publishers prints and distributes tracts in many of the languages spoken throughout South Africa and other countries.
Ambassadors 4 Truth
Ambassadors 4 Truth is an outreach ministry. They offer free gospel tracts on their website. Right now they have 6 unique tracts you can order.
American Scripture Gift Mission
The American Scripture Gift Mission produces booklets and tracts that are made up entirely of Scripture verses about different subjects. Most of their publications are evangelistic and are translated in over 400 languages. Some of their materials are free digital downloads. They request a donation for their materials. Right now, the materials are shipping from Europe.
American Tract Society/Good News Tracts/Crossway
The American Tract Society and Good News Publishers/ Crossway became one company a few years ago. It produces and distributes Christian tracts in comic and non-comic format. Tracts are available in English and other languages.
Answers in Genesis (USA)
Answers in Genesis is an apologetics ministry. They focus on providing answers to peoples questions found the book of Genesis. You can search for their tracts using their search engine. Just type the keyword tracts on the search engine.
Apologetics Press
Apologetics Press has an extensive listing of tracts on Christian apologetics and Christian evidences, as well as general Bible topics. Tracts may be ordered individually, by hundreds. Visit their online store for the tracts.
Ariel Ministries
Available on Ariel Ministries website is the Though Tract variety. This tract is available in 5 packs for a low price. Ariel Ministries offers intensive Bible teaching from a Messianic Jewish perspective.
If you have any questions, or need help finding a tract, please write firstname.lastname@example.com
Visitors since December 12, 2001.


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I have several kites of two different makes. One has below the bar depower which I hate, and it seems you have the same issue trying to depower while the front lines are loaded. I could never do it with one hand. I modified the bar and put a pulley on the top of the depower line making it a 2/1 ratio, and I used smaller spec line on the rope. And though I still hate below the bar depower, at least I can depower it with one hand anytime. Anything less than that is no good in my book. If you can't shut the kite down to its limit quickly then you need another system. This kite does flag to a single line and when things go pear shaped, or if I am trying to self land in 40 knots then I just hit the release and it falls out of the sky harmlessly. Not sure how many twists there would have to be in the line before that failed, but it has not happened yet.
My other kites give you the choice to flag to single or both front lines, I choose single for my style of riding, (mainly in waves on a surfboard). It has above the bar depower and is easy to operate. Saying that though this kite is the best gust handling kite I have ever flown. When others are complaining how gusty and bad the conditions are I never really feel the same as they do. However, if I ride my other kites, I notice it straight away. I could have safely handled a 10 meter kite with those gusts. Would I enjoy it? Probably not. However, it would get me safely to the beach to either wait it out, or pump up a smaller kite.
In saying all of that, I still can't believe an instructor would not have come to your aid ASAP. We all know how quickly things turn from bad to worse.
Glad you did not get hurt, nor anyone else.