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Live chat software allows companies to have real-time conversations with website visitors. It is by many measures one of the most effective tools for improving customer service, and can help to increase online sales and encourage repeat business by giving customers exactly what they want. It can be used for both pre- and post-sales service and, to top it all off, can help businesses save on the costs of providing support through other channels, such as phone and email.
We've prepared the following software guide to answer the most common and important questions that come up when businesses consider implementing a new (or replacement) live chat platform. The guide covers:
Here's what we'll cover:
What Is Live Chat Software?
Common Features of Live Chat Software
Strategy Tips for Live Chat Implementation
What Type of Buyer Are You?
Live chat is a communication channel that lets customers and businesses converse in real-time directly on a company's website. It usually appears as a small box or window on the page; a live chat conversation can be initiated by the customer, the company or both, depending on how it's configured.
Live chat software can be deployed either on-premise (hosted on the company's own servers) or from the cloud (hosted on the vendor's or service provider's servers), typically under a Software-as-a-Service (SaaS) model. On-premise installations are becoming less common, and are generally used when a company needs a high degree of customization or integration with other on-premise software platforms. The SaaS deployment option is growing in popularity, and is the more common choice for companies that want to add live chat to their websites quickly and easily.
In both deployment models and in most cases, the live chat function is added to a Web page simply by inserting a line or two of code, provided by the live chat vendor, into the page's HTML. This code tells a visitor's Web browser to display the live chat box or window whenever a certain page is visited or certain conditions are met.
Live chat is a highly flexible service channel, which is part of what has made it so successful. One-size-fits-all solutions are rarely ideal in the world of customer service, as there are simply too many changing variables that need to be considered in order to deliver the best outcomes.
For example, one company may find that visitors to its website have lots of questions and really appreciate the chat option, so wants the live chat window to feature prominently for all visitors. Another company might find that live chat is best used selectively, not wanting it to become a distraction to visitors, and might only have the live chat option display after certain conditions are met.
For example, live chat can be set to only display to:
Once a company decides exactly how and for which visitors it wants to offer live chat, the live chat platform can be set to automatically follow these rules.
Live chat is one of the most feature-rich communication channels available, and platforms are offered by a great variety of vendors. Some platforms are intended for general use, while others are tailored to specific business models and/or industries. All vary somewhat in the breadth and depth of the features and functionality provided.
One functionality common to nearly all live chat platforms is the "dashboard" or "control panel." This is used by the business owner or supervisor to monitor current and past live chat interactions. In the following example dashboard, we see a variety of key indicators showing how well a particular agent is performing. Some of these indicators include: the number of chats queued up for this agent, the number of currently active chats and the longest amount of time any customer has had to wait for a chat session to begin.
Example, from Help.com, of a supervisor's dashboard used to monitor chat usage and agent performance
The following table lists and explains a variety of other live chat functionalities. Not all of these are offered by all vendors, so buyers are advised to consider their live chat purchase carefully.
|Lets agents create new tickets for customer support issues directly from the live chat with the customer.
|Allows agents and customers to send files (documents, images) to each other from within the chat window, often aiding in troubleshooting.
|Lets an agent take control (with permission) of the visitor's Web browser to lead them to specific pages on the website.
|Surveys and feedback
|Allows for automatic surveys, such as those to determine customer satisfaction, to be given at the end of the chat.
|Email transcripts
|Gives customers the option of having a transcript of their live chat session emailed to them when it concludes.
|Mobile support
|Makes it easier to offer live chat to visitors using mobile devices: something many consumers have a preference for.
|SMS (text message)
|Allows customers to use their phones to send a text message to a company and the company to respond from its live chat platform.
|API (application programming interface)
|Some live chat platforms come with an API that allows for more granular customization.
|Social media integration
|Some platforms can be integrated directly onto a third-party social media site (for example, a company's Facebook page).
Since live chat is a Web-based technology, a company's decision to implement it should begin with an examination of its existing website. Buyers can start by asking themselves two broad questions:
These questions are important because live chat is not an automatic ticket to online success: It should be implemented with specific goals in mind. Most of these boil down to encouraging customers to do what the company hopes they'll do when they visit the website.
Different companies have different goals for implementing live chat—and most have more than one. To help buyers understand the variety of goals live chat can help meet, here is a short list of the most common. Most live chat software buyers' goals include:
Reducing support costs. Providing customer support over the phone is expensive, as each support agent can only handle one phone call at a time. But live-chat agents can handle multiple conversations simultaneously. Because of this, live chat allows companies to serve the same number of customers with fewer agents.
Increasing online sales. Most online retailers know how customers interact with their website: Records of sales along with basic engagement metrics reveal which pages (or products) are viewed most often, which products customers have questions about and which products are often bought together. Live chat can be implemented to help direct visitors to less trafficked product pages, proactively answer questions they are likely to have and make suggestions (using co-browsing) about products visitors might like to purchase.
Improving customer service. Surveys repeatedly show customers prefer finding the answers to their own questions. Catering to this preference, many companies have invested in detailed online self-service resources, such as searchable knowledge bases and FAQ pages—yet customers may not use these effectively. Offering live chat assistance alongside self-service resources can help customers make better use of them, increasing satisfaction while reducing the company's costs on phone service.
Converting more traffic. In some industries, websites are used mainly to get the company's foot in a prospective customer's door, advertising services or products and hoping visitors will get in touch. However, customers may be hesitant to contact some types of businesses (such as car dealerships, insurance agencies or law firms) until they know what they're looking for. Live chat is a low-barrier, commitment-free way to help with the easy questions that might be keeping customers from officially getting in touch.
Our service is simple and 100% free to customers like you because software vendors pay us when we connect them with quality leads. You save time and get great advice. Vendors get great referrals. It's a win for everyone!


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Related areas
A former science student of The University of Western Australia has donated $2 million to fund a new research position that will help shed light on some of the biggest mysteries in the Universe.
Retired oil executive Dr Jim Buckee, who gained a BSc Honours at UWA in 1967 and a PhD in Astrophysics at Britain's Oxford University in 1970, has made the stellar donation to fund UWA post-doctoral research for what will be the world's biggest radio telescope - the Square Kilometre Array (SKA).
In May last year an international consortium decided that the radio telescope, which will consist of thousands of antennas, will be built in both Australia and Southern Africa. Construction will begin in 2016.
The Jim Buckee Fellowship in Astrophysics will provide ongoing annual funding for a researcher to join the growing ranks of the International Centre for Radio Astronomy Research (ICRAR) at UWA. Launched in 2009, ICRAR is a joint venture between UWA and Curtin University, and is already recognised worldwide as one of the leading research institutes in the growing field of radio astronomy.
"The inaugural UWA Jim Buckee Fellowship will be awarded to one of the world's top astrophysicists," ICRAR's Deputy Director of Science, Professor Lister Staveley-Smith, said. "This person will be given the challenge of developing new techniques involving the modelling and observation of shock waves, cosmic rays and magnetic fields in the distant Universe that will ultimately help the SKA directly detect the cosmic web for the first time."
Scientists believe that the cosmic web grew out of tiny fluctuations in the early Universe that were seeded in the Big Bang. Over billions of years galaxies then formed along the tendrils of this web-like superstructure as the Universe evolved into what we see today.
An unsolved puzzle for astrophysicists around the world is where a large portion of the ordinary "baryonic" matter present in the early Universe went to as time went on. Many believe this matter is hidden in the cosmic web.
UWA Vice-Chancellor Professor Paul Johnson said Dr Buckee's extraordinary generosity to his former university could help solve one of the biggest puzzles of the Universe and forge a major new scientific understanding in the field of cosmology.
"The Jim Buckee Fellowship in Astrophysics at UWA highlights and underscores the importance of philanthropy for advancing human knowledge," Professor Johnson said. "Dr Buckee's gift is a significant contribution to society's historic quest to understand the great mysteries of the Universe."
ICRAR Director, UWA Professor Peter Quinn, said the Centre was extremely grateful to Dr Buckee for so generously providing the funds to create an ongoing fellowship in astrophysics to support the scientific discoveries to be made by the SKA.
"Over the years, many bright young researchers from all over the world will now get a chance to join us here in Western Australia to take part in the SKA effort," Professor Quinn said.
Dr Buckee was born in the UK, studied at UWA and Oxford and held various posts in petroleum engineering and exploration on Western Australia's North-West Shelf and in Qatar, Britain, Norway, Canada and Alaska before retiring in 2007 after 16 years as head of Talisman Energy (formerly BP Canada).
Picture: Alan Duffy and Paul Bourke
Media references
Professor Peter Quinn (Director, ICRAR) (+61 8) 6488 4553
Kirsten Gottschalk (Media Contact, ICRAR) (+61 8) 6488 7771 / (+61 4) 38 361 876
Michael Sinclair-Jones (UWA Public Affairs) (+61 8) 6488 3229 / (+61 4) 00 700 783

subset: commoncrawl


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Equine enforcement
UD student spends summer with New Castle County Police Mounted Patrol
2:08 p.m., July 15, 2013--University of Delaware student Maggie Curran does not have any background in police work but she does have experience with horses. So when the opportunity arose to spend the summer interning with the New Castle County Police Mounted Patrol, she thought it would be a good chance to combine something new with something she has been doing since she was 6 years old.
Working out of Carousel Park, Curran has been on the job since the second week of June and said her day-to-day routine varies depending on the needs of the mounted unit.
People Stories
'Resilience Engineering'
Reviresco June run
"This internship has been really helpful with my horse skills because I'm here every day working with the horses from 8 a.m. to 4 p.m., and I'm doing different things," said Curran, a sophomore studying animal science in the College of Agriculture and Natural Resources. "I'm riding, I'm cleaning stalls and equipment, I'm grooming -- all of the things that people don't really think about outside of riding."
As to riding, Curran is learning all of the formations used by the county mounted police -- such as the column, the line, the echelon and the L -- and the reasons behind those formations.
"The column is where we're all following each other. When we're walking through somewhere, it's the easiest way to get from one place to another," she said. "The line is all of us next to each other and that's what they call the most aggressive formation, where we can line up and move people.
"The echelon is used to peel people off of a wall or a surface and the L is when there are three of us in the front and one behind, and that is for when we're moving through a crowd and we're trying to protect a car or a person. They stand right in between the riders in the L."
Curran pointed out that taking care of 10 horses provides endless learning opportunities, as she encounters something new with at least one of the horses each day.
Specifically, she has been able to assist in the training exercises the three new Clydesdale horses must complete this summer in preparation for the work they will perform as members of the unit.
She said she is also glad that she gets to work at Carousel Park, a place where she used to ride.
NCCPD, UD collaboration
Curran's internship experience was made possible through a partnership between the county police mounted unit and UD's Department of Animal and Food Sciences.
The partnership is a collaborative effort between Mary Devine, senior sergeant with the mounted unit, and Carissa Wickens, assistant professor of animal and food sciences, as a means of supporting the work of the unit while providing UD students with a valuable hands-on, equine-focused learning experience.
Laura Nemec, laboratory coordinator in the department, also played an integral role in developing the internship.
"I'm certainly interested in any kind of a community outreach program that might involve the horses or the police department. We are community policing so I said, 'Sure, come on out, and we'll talk and we can brainstorm,' and the internship is what we came up with," said Devine.
Wickens said she was drawn to the opportunity because it is unique. "Not every state, city or county police force has a mounted division, and very few students would ever have the chance to work with police horses," said Wickens. "The internship with the New Castle County mounted police unit may present opportunities for further studies designed to investigate characteristics that make horses suitable candidates for police work and/or to assess how horses respond to different training protocols. I also was looking for ways in which we could provide some assistance to the unit."
She went on to explain that Curran is learning much more than just the basic care of the horses.
"Maggie is learning about the unit and the patrol, the use of these horses and how they're engaged in the unit's activities, but moreover, she's actually getting to see the training protocols involved in acclimating horses to this type of work," Wickens said. "Equine behavior, temperament and training are all important aspects of mounted police work, and being able to observe the horses' training and daily routines is a great way for students to learn more about the biology and management of horses as well as to explore additional career options."
Wickens and Devine both stressed the reciprocal nature of the partnership, how it benefits both UD and the county police, and said that they will look to collaborate more in the future.
As for Curran, Devine said that she is surprised how easily she fit in with the mounted unit.
"It takes a special type of person to adjust and adapt to this unit. We have a lot of fun over here but it's a lot of work and we work very closely with one another," said Devine. "There's a lot of personalities so you really have to meld in with the group, and she's very flexible, very respectful. We ask her to do something and she's happy to do it and it speaks volumes about her. She's been great."
Devine also said that she is always eager to work with UD, as she said the internships can serve as a great recruiting tool. "If the students get an opportunity to come over and see how we do police work on horseback, maybe they will gain some interest in what we do as police officers," said Devine.
That seems to be the case with Curran, who admits that she had given little thought to a career as a police officer before beginning her internship with the county.
"Before the internship, I wouldn't consider myself wanting to be a police officer or anything like that," said Curran. "I came into this internship more for the horse aspect of it, but it really has been interesting and I will give it a second thought. If I could be in the mounted unit with horses, it'd be awesome to have as your day-to-day job."
Article by Adam Thomas
Photos by Danielle Quigley


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This is an advance summary of a forthcoming article in the Oxford Research Encyclopedia of Religion. Please check back later for the full article.
Astrotheology is that branch of theology that provides a critical analysis of the contemporary space sciences combined with an explication of classic doctrines such as creation and Christology for the purpose of constructing a comprehensive and meaningful understanding of our human situation within an astonishingly immense cosmos. Within the growing field of religion and science, astrotheology and its sister subject, astroethics, represent critical responses to the excitement permeating the space sciences, especially astrobiology. The excitement arises because of new searches for microbial life within the solar system and the discovery of exoplanets elsewhere in the Milky Way, some of which may be homes for extraterrestrial intelligent civilizations.


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Anecdotes vs. data
Along life's way, I've heard many interesting stories about water dowsers, and I've had a few personal experiences with the art.
- When I was growing up in Nebraska, my dad always called the Gudgel brothers* when he needed a new well. My dad showed them the general site, and they used a dowsing stick to determine the best spot before they drilled.
- At his ranch in Kansas, my brother successfully dowsed for underground water pipes and avoided some unnecessary exploratory digging.
- Telling me about my brother's dowsing, my father put two wires in my hand and tried to show me how to use them. He wanted me to feel the electric current in the ceiling fan overhead. I was unable to sense it.
- I watched my Mennonite neighbor hold his pocket watch by its chain (a pendulum) and follow the underground water vein on which our old well in the yard was hand-dug. (At least, he said so.)
|Woodcut from Georgius Agricolas'
"De re metallica libri XII"
(Wikimedia image, from a 16th
century German mining manual.)
Water dowsing is such a common practice that the U.S. Geological Survey, a branch of the Department of the Interior, has even published a pamphlet about it. In the early 1900s, they also published a book about the history of dowsing. While they discourage reliance on dowsing to find water, they don't outright condemn it.
But many scientists doubt that dowsers can find much of anything with their rods, sticks, pendulums, and so on. Stories abound, but stories are not data. When put to the test, it seems that dowsers find things mainly when they dowse in locations where it would be hard not to find those things.
During the 1980s, an extensive, well-funded study of water dowsing was conducted by a group of physicists in Munich, Germany. The group included members who were skeptical to dowsing and members who were sympathetic, so the study could not be called "unfriendly." Variables were carefully controlled, and double blinds were employed. The results were conclusive -- the dowsers were unable to detect water. In fact, "it is difficult to imagine a set of experimental results that would represent a more persuasive disproof of the ability of dowsers to do what they claim." (J. T. Enright, "Testing Dowsing: The Failure of the Munich Experiments." Published in Skeptical Inquirer, Volume 23.1, January / February 1999)
I've read a dozen success stories tonight about grave dowsing, but I have to wonder how many of the found graves were opened to see if remains were actually there. A report by the Iowa State Archaeologist lists cemetery after cemetery where grave dowsing failed. In some cases, graves were indicated by dowsers, but no remains were found when the ground was excavated. In other cases, remains were found where dowsers said there were no graves. The State Archaeologist advises, "My final recommendation is for cemetery caretakers to stop using dowsing."
I had always imagined that dowsing was a natural ability that you might be born with, just as one might have an inborn talent for dancing or for learning foreign languages. I'm a bit disappointed at the lack of scientific evidence for dowsing. If I had to locate an underground pipe -- well, I guess I'd call 811 -- or my brother.
* When my dad was growing up, his family and the Gudgels were neighbors in the Nebraska Sandhills, south of Wood Lake and Johnstown. Amos Gudgel was one of the homesteaders of eastern Cherry County. His sons who were well-drillers were Francis and/or Bill (as I recall!) I could definitely be wrong about their names, so please don't hesitate to set me straight.
** I learned in my recent reading about dowsing that it's not just a popular way to find water on the farm. Dowsing is also a New-Age, "spiritual", pagan art, practiced for power. Some even claim that they can predict the future, influence the actions of others, and find success and love through dowsing. To them, it really is "witching", another name that dowsing is sometimes called.


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Come Pinga & Don't Touch My Husband MF: You're Going To Die Prank In Florida Beach (Cuban Woman Slaps Prankster)
by Meelo Swank
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Paul Stillwell is an independent historian and retired naval officer. He worked for thirty years at the U.S. Naval Institute as an oral historian and editor of Naval History magazine. He is the author or editor of a dozen books, including four on battleships and an award-winning volume on the Navy's first African American officers, The Golden Thirteen.


text: Don't Forget to Calibrate Your Sprayer this Spring April 16, 2014 02:17 AM Tweet TAGS: Marketing, Overseas December 18, 2014 By University News Release Email It's a good time to calibrate your sprayer before it is put to use this spring. By Dwane Miller, Penn State Extension Now that you've had a chance to "dust off" some of the equipment from over the winter, it's a good time to think about calibrating your sprayer before it gets used this spring. Simply relying on your pressure gauge, gear and tachometer settings from last year just isn't enough. Calibration is an essential task to let the applicator know you are applying the correct rate of product. If the rate is too low, you risk product failure, in addition to wasting time and money. Too high of a rate wastes chemical, may violate the label, and poses a risk for pollution. Before you calibrate, you should first check over any hoses, pumps, and valves for proper operation. Look over the condition of the tank (and the straps that hold the tank to the frame) for any unusual wear. Check your nozzle spacing on the booms, to make sure it is uniform. Clean all your nozzles and strainers with warm, soapy water. Also, be sure to clean out the sprayer tank. A common recipe to clean the tank is as follows: Flush the sprayer tank with water Add 25 gallons of fresh water and 1 quart of household ammonia Agitate the solution and run solution through the sprayer for 2 minutes Keep solution in the sprayer and booms for at least 2 hours Flush the solution out of the sprayer, and rinse with clean water Re-check nozzles and screens, making sure they have not captured sediment Next, you should ensure uniform output of nozzles. Here are the steps to complete the nozzle check: Using a calibration cup (or a graduated container marked in ounces) catch the output from each nozzle for 20 seconds and write down the number of ounces. After catching the spray from every nozzle, add the amounts caught and divide by the number of nozzles to get the average output per nozzle. If the output from any nozzle is more than 10 percent above or below the average, clean or replace that nozzle. Recheck the output from any cleaned or replaced nozzle. Use the new output to figure a new average. If more than 2 nozzles have output rates 10 percent above or below the average, replace all of them, and repeat steps 1, 2, and 3 to be sure the flow rate is uniform. Finally, it's time to calibrate. A good method to use the 1/128th of an acre method to calibrate a boom sprayer. Below are the steps to using this method: Use the table to find the distance you must travel to cover 1/128th of an acre per nozzle. This is done by measuring the nozzle spacing on the boom, and referencing the chart for the distance needed. Mark off this distance in the field, allowing space for the sprayer to reach full operating speed before reaching the first marker of the test course. Fill the tank half full with water (no pesticide). Make at least two runs over the marked distance with all the equipment that will be used during the application. Use the gear and throttle settings that will be used during the actual spraying. Obtain an average time in seconds the sprayer takes to travel the marked distance. Park the tractor and adjust sprayer pressure to the level that will be used for application. Using a container marked in ounces (calibration cup), catch the output from a single nozzle for the length of the average travel time. The number of ounces collected from one nozzle is equal to the output of the entire sprayer in gallons per acre (GPA). Compare the actual application rate with the recommended or intended rate. If the actual rate is more than 5 percent higher or lower than the recommended or intended rate, you must make adjustments. Start the adjustments by changing the pressure. Lowering the spray pressure will reduce the spray delivered; higher pressure means more spray is delivered. Remember not to vary from the pressure range recommended (by the manufacturer) for the nozzles in use. Another way to correct the application rate is by changing the actual travel speed. Slower speeds mean more spray is delivered; faster speeds mean less spray is delivered. If these changes do not bring the application rate to the desired rate, you may have to select a new set of nozzles with smaller or larger orifices. Recalibrate the sprayer after any adjustment. Back to news


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Roslyn Heights is an affluent city located in Nassau County, New York, United States. With a population of 2800 at the 2010 census, up from 2350 as of the 2000 census, it is home to numerous Hollywood celebrities. Roslyn Heights and the neighboring city of Old Westbury are together entirely surrounded by the greater Roslyn Area. To be specific, Roslyn is bordered on the northwest by the North Shore neighborhood of Brookeville, on the east by less affluent neighborhoods such as Albertson and Westbury. The area's "Diamond District" is a strip on the north shore of nassau county of affluent neighborhoods, which is formed by the communities Roslyn, Great Neck, and Manhasset. However those from Roslyn and Great Neck tend to much more Jewish than Manhasset. The Jewish Population in these towns account for more than 75% the total population.
Roslyn Heights Residents-
Bernie Madoff- NASDAQ Chairman/Swindler
The Wilpon Family- Owner of the New York Mets
Darryl Strawberry- New York Yankees outfielder
Van Toffler- President of MTV
Christopher Morely- Renowned children's author
Bernie Madoff- NASDAQ Chairman/Swindler
The Wilpon Family- Owner of the New York Mets
Darryl Strawberry- New York Yankees outfielder
Van Toffler- President of MTV
Christopher Morely- Renowned children's author
by Simon Hannanian December 12, 2011
The illest place to live. We got the richest actors and movie producers living on our block. We cruise down the streets in our bmw and wave to the mexicanos in front of willis paint. You know we hit up Bobo kitchen for lunch fool. After dark we hit up that bong mah boy.
boy 1: You hear whats going down in roslyn heights today?
boy 2: What?
boy 1: We gona drag race down by the school.
boy 2: What?
boy 1: We gona drag race down by the school.
by Ryan Berman January 17, 2009
Suburb of New York City on Long Island, has a large community of Jews, houses are middle class, one of the countrys top high schools is locared there. Has a community of blacks and houses are middle class. Not to be confused with other parts of Roslyn, Roslyn Heights is not aswhite, rich, jappy and full of themselves. Kids can often be seen playing sports around the neighborhood.
Roslyn Heights New York
by kay ee June 09, 2006
A very pompous, rich town filled with japs. Don't be mistaken and compare Roslyn Heights to Roslyn, it is the wealthier part of Roslyn. Especially those attending Wheatly High School. There is no crime whatsoever. Girls have their pradas and their coach's and for their 16th they get a beemer. The High School is packed with Mercedes & Beemers especially black ones. Houses usually don't go for under a million. The town happens to have one of the highest concentrated Hot Long Island girls.
Roslyn Heights, one of the richest place on the island with the top schools around.
by Joe Grossman February 26, 2007
Trending RN - February 23, 2019
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- 26. candling
- 27. Fpf
- 28. rub n' tug
- 29. Lupo
- 30. and one


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Johannes Vinke needed a new logo design and created a contest on 99designs.
A winner was selected from 138 designs submitted by 37 freelance designers.
Vinke Media (http://www.vinkemedia.nl)
We are starting a company in The Netherlands. We will offer corporate photography, corporate filming, webdesign and Search Engine Optimization.
Our objective is to become a company that offers a turn-key solution to clients for their visual and graphic needs and their "online presence".
Small and medium local businesses.
We'd like the logo to be our internet-address (or at least include our address http://www.vinkemedia.nl)
We are not sure yet if we'd like our logo to include little pictogrammes that make it clear we offer photography, videography and webdesign. You, the designers have more experience if this looks good or not.
The files should be a layered .psd and a vector .ai file
Logo must be usable in color and black-white.
Find out how a design contest works or learn more about our logo design services.


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Product Overview
This deluxe line of recoil pads have remained popular because of their classic appearance and excellent recoil absorbing qualities. These pads are an excellent choice for those who prefer a softer side to the pad for collarbone comfort. They have a stippled face for non-slip performance and an open side core design available in brown or black. Great for both rifles and shotguns.


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PLEASANTON– Ellie Mae harvested rising profits and sales for its third quarter that ended in September, the provider of software to automate the handling of residential mortgages said Wednesday.
Ellie Mae earned $6.8 million and generated revenue of $27.5 million. Compared to the year-ago quarter, profits soared 152 percent higher and revenue climbed 87 percent.
"Fueling our third quarter performance was higher than expected mortgage origination volume which accelerated our growth," Ellie Mae CEO Sig Anderman said. "Given our results to date and the revised forecasts for mortgage origination volume for the remainder of 2012, we are raising our full year guidance."
Pleasanton-based Ellie Mae said that for the full fiscal year 2012, revenue should range from $99.5 million to $100.0 million, up from the prior estimated range of $90 million to $91 million.
Full-year profits should range from $17.0 million to $17.4 million, compared with a prior estimate of $12.3 million to $13.1 million. Per-share profits should range from 68 cents to 70 cents, better than the prior estimate of 49 cents to 52 cents, Ellie Mae said.
Contact George Avalos at 925-977-8477. Follow him at twitter.com/george_avalos.


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whitecap wrote:gabe..why is your computer on sat night....get any today? sounds like the boys had fun at ti...showing it for pier 39..congrats to chip
Bob, my computer is on 24 hours a day. I just finished this issue of the mag and finally got a chance to see what's happening in the cyber world. I'm back in Tahoe, have a couple days off now and even got a session on the lake yesterday.
Congrats to Chip and Zeev who both had healthy baby boys on the 5th within an hour of eachother. Well actually, that would be a bit strange...congratulations to the one's who did all the work....Joni and Marcella.


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**FLAG** Robert H. Klooster
Died August 25, 2002
CHARLEVOIX - Robert H. Klooster, 69, of Charlevoix, died Sunday, Aug. 25, 2002, at the Charlevoix Area Hospit Bob was born Oct. 21, 1932, in Atwood, the son of Conrad and Catherine (Smith) Klooster. He graduated from Ellsworth High School in 1950, and then served as a medic in the U.S. Army infantry during the Korean War from 1952 to 1954. Bob was a lifelong resident of Antrim and Charlevoix counties. On April 19, 1952, he married the former Eloise Marie Batchelder, in Atwood.
He was co-owner of Klooster Equipment in Atwood, retiring in 1979. Bob was a member of the Community Reformed Church of Charlevoix, and was named to the National and Michigan Fast Pitch Softball Hall of Fame in 1996. He was a loving and faithful son, brother, husband, father, grandfather and friend to so many throughout his 69 years and will be greatly missed.
From working on his father's farm to the frozen bloody battlefields in Korea, Bob was there. Coming home from the war, he helped raise four beautiful daughters with his wife, Eloise, and worked the family business. Bob could always be counted on. Many have cheered him on, whether on the mound or at bat, and many more had prayed for him, believing, as Bob did, that prayer and a belief in God could enable a person to cope with any crisis, as Bob battled heart disease.
A big man, Bob knew where his real strength came from. From testing in war, in business, and in life with family and health concerns, Bob knew his source of strength was Jesus Christ and the promises of our Lord in His Word. Bob was a gentle giant, a brave fighter and a fierce competitor. A real salesman always ready with a quick quip, Bob always left us laughing. Kind, compassionate and a quiet spirit, he allowed his life to be used by God as a "conduit," a pipe through which others may know the Lover of his soul. "I have fought the good fight. I have finished the race. I have kept the faith." II Timothy 4:7.
Bob is survived by his wife of 50 years, Eloise M. of Charlevoix; daughters, Roberta (Marrles) Moore of Denver, Andrea (David) Eakes and Brenda (Michael) Washburne, all of Charlevoix, and Melinda (Scott) Lankford of Traverse City; grandchildren, Andrew Klooster, Samuel and Jameson Eakes of Charlevoix, Blair and Morgan Moore of Denver and Jack Lankford of Traverse City; brothers, James D. (Esther) Klooster, of Cedar Springs, Conrad L. (Carolyn) Klooster of Charlevoix and Henry I. (Jacqueline) Klooster of Norwood; and many nieces and nephews.
Visitation will be held today from 7 to 9 p.m. at the Community Reformed Church in Charlevoix. Funeral services will be conducted at 11 a.m., Thursday, Aug. 29, at the church, with the Rev. Larry Grooters officiating. Burial will be in Atwood Cemetery, Banks Township, in Antrim County. In lieu of flowers, memorial contributions may be made to the Charlevoix Volunteer Firefighters Association and EMS-Ambulance Fund, the Charlevoix Area Hospital, or to the Community Reformed Church Music Department.
Traverse City Record-Eagle Newspaper
Sunday, July 26, 2009
Robert H. Klooster 2002 Antrim Co
**FLAG** Robert H. Klooster
Posted by Brenda at 2:26 PM


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Imagine that during the time it took to drink a cup of coffee, the price of that cup of coffee doubled. Although extreme, this becomes the reality of hyperinflation, where prices change so rapidly that everyday items rise exponentially and money becomes worthless, virtually overnight or even in the course of a working day.
Today, inflation has become a major topic of debate in the United States, and although many are concerned about the effects of a devalued dollar on the economy, history shows us examples of how inflation has been much, much worse. In 2008, Steve H. Hanke, professor at Johns Hopkins University and Senior Fellow at the CATO institute, studied hyperinflation in Zimbabwe to see how it compared to historical cases of out-of-control inflation. His findings and calculations are presented in this slideshow.
As it turns out, hyperinflation generally coincides with wars and a series of ill-advised and inflammatory fiscal policy decisions, but at the core is a result of a rapid increase in the money supply that is not supported by growth in the economy.
The world's first recorded hyperinflation came during the French Revolution, where monthly inflation peaked at 143 percent, but it took until the 20th century for this type of out-of-control inflation to happen again.
The report outlines that during the 20th century, seventeen hyperinflations occurred in Eastern Europe and Central Asia, including 5 in Latin America, 4 in Western Europe, 1 in Southeast Asia and one in Africa. The United States has never been a victim of hyperinflation but came close twice - during the Revolutionary War and Civil War - when the government printed currency in order to pay for its war efforts. However, in both of the US cases, inflation never exceeded a 50 percent monthly inflation rate (an informal threshold for hyperinflation), which pales in comparison to history's most dramatic cases.
In the opening to the CATO report, the authors make the observation that "hyperinflations have never occurred when a commodity served as money or when paper money was convertible into a commodity. The curse of hyperinflation has only reared its ugly head when the supply of money had no natural constraints and was governed by a discretionary paper money standard." With this in mind, it may be sobering to realize that any fiat currency is susceptible to rampant inflation, although to take hold, hyperinflation requires a series of extreme political and social circumstances.
So, what were some of the worst inflation situations in history and how did they come to be? Click ahead to find out.
By Paul Toscano
Posted 14 Feb 2011


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The Sutter Creek center point is approximately 20 miles southeast of Downtown Cameron Park and 21 miles south of Gold Country Health Center.
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Andy Samberg Fills in for Tina Fey as Sarah Palin on 'Saturday Night Live'
When Seth Meyers began introducing Sarah Palin as his next guest on 'Saturday Night Live's' Weekend Update, we were all expecting to see Tina Fey's iconic impersonation voice her thoughts on the HBO movie 'Game Change.' But unfortunately, the '30 Rock' star was not available, so naturally the show selected the next best person to fill in for her — Andy Samberg.
While Samberg was definitely not as memorable as Fey, it's always great to seem him in political drag. Still, most of the sketch was pretty hard to understand, what with all the "Don'tcha know"s and "You gotcha"s. Even Meyers was a little dismayed when it quickly became clear that Samberg knew next to nothing about the governor from Alaska.
What do you think? Sort of funny? Or train wreck?


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(11/3/11) Hollywood is famous for putting fantasies onscreen but sometimes they get outdone by the claims of television personalities. Check out the video from at left and see if that's not the case here. Conservative commentator Bill O'Reilly, who hosts The O'Reilly Factor on the Fox News network, features a recurring segment called Believers vs Non-Believers. On it last night, he reran parts of an earlier show where he locked horns with famed biologist and atheist, Prof. Richard Dawkins, claiming that Dawkins' new science book for children, The Magic of Reality, was an attempt to "get to the kids and say you're an idiot if you believe in God."
He used that to enlist his current guest, spirituality and alternative medicine promoter, Deepak Chopra, who (like Dawkins had been) was there to promote a book, into a criticism of the absent atheist... not that Chopra was reluctant to chime in.
More, including a video, here.
Views: 211
I love that. 'Cause they've totally shouted him down and that makes them the best and makes all their ideas correct forever amen.
Is it possible to vomit out of sheer contempt alone?
LOST it? I'm seriously dubious he ever HAD IT!
O'Reilly depends on the home turf advantage of Faux Noise and I would seriously doubt he ever strays out of it. So long as he's there, he can control the game and the dialog. In a straight-up, moderated, fact-based debate, he would get dismantled so fast his head would swim.
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by Wesley Ratko
The dispute between residents of E. Mermaid Lane and Herbiary, the Chestnut Hill-based herbal emporium that had begun holding classes in a garage at the rear of 133 E. Mermaid Lane, took a new twist Tuesday night when the Chestnut Hill Community Association's Development Review Committee voted against supporting Herbiary's request for a variance to continue using the space.
The decision came after more than an hour of testimony and discussion between near neighbors, Heribary owners Maia Toll and Andrew Celwyn, the owner of 133 E. Mermaid Lane, Ellen Deacon, and the DRC. Officially, Herbiary is seeking support for a zoning variance to accommodate six residential units, one more than what is allowed under the current zoning.
The real issue, however, is whether Herbiary would be allowed to continue holding classes in the converted garage building at the rear of the property. These classes are seen by neighbors to be a commercial or business use with no place on a residential street. Neighbors said that the the presence of so many strangers gathering just beyond their backyards was a violation of their privacy.
At its February 7 meeting, the Land Use Planning and Zoning committee of the CHCA voted to support Herbiary's zoning variance on the condition that all future meetings on the property would have to conclude no later than 5 p.m.
That proviso was met with skepticism from the neighbors, who told DRC members that an unspecified group had its monthly board meeting on the property – which was unrelated to Herbiary's business.
"I don't believe any proviso could ever be enforced," said neighbor Kristopher Jacobson, who claimed other groups have held meetings and lectures in the space in the time since Herbiary has rented the space.
Jacobson said that the increased activity at Deacon's property prompted him to report two violations to Licenses and Inspections– one for the sixth apartment and one for the business use.
Jacobson described the business use as "inherently inappropriate for a residential property." He told the committee that the neighbors believe residential uses should far outweigh non-residential use in a residential neighborhood.
He argued that Herbiary's business has not been clearly defined and said that the confusion created by the city's response to the zoning issue with a refusal for residential spaces instead of the issue of running a business on the property was being used by Herbiary to "distort the orderly legal process necessary to resolve the issue."
According to Jacobson, the only one other business has ever operated on the site – a stone mason named Marcelino, who kept his trucks in the garage building and operated during regular business hours out of the office, which has since been converted to a sixth, unlawful apartment. Jacobson said Marcelino respected the residential character of the property.
All near neighbors present Tuesday night agreed that the presence of Herbiary adversely affected their use of their back yards.
"It's a quality of life issue!" said one.
Ellen Deacon, the owner of 133 and 127 E Mermaid Lane, appeared distraught in responding to the criticism of her neighbors.
"I'm so deeply sorry that we weren't able to talk about this earlier,"she said, explaining that she hasn't been able to get any of the neighbors to sit down and talk to her.
Deacon said that renting the space to Celwyn and Toll was primarily driven by a desire to preserve a plot of land just to the north of these properties that she and others repeatedly referred to as a "community garden." She said it was never really about business, but instead part of a larger plan to create a community on the site.
"[It's] an investment in people who care about the Earth," she said.
Deacon explained that because the stone mason had been a presence on the property for so long, she explained that she believed any commercial activity on the site since then has been okay.
"I honestly thought I wasn't violating any zoning," she said.
Celwyn said neighbors had approached him several months ago and asked him to stop conducting business.
"We're moving forward as best we can with what L&I gave us," said Celwyn. "We're willing to work with the committee and the neighbors to make the business palatable."
Celwyn refuted claims made by the neighbors that the commercial space was being expanded. Instead, with the conversion of the office to residential space, it was being contracted. Now the only commercial space is the garage building being used to teach classes.
He also took issue with the neighbors' claim that the use was educational, not commercial in that they don't grant any degrees.
"It's no different than a Zumba class," he said.
The committee discussed splitting the issue into two motions but, on the advice of Joyce Lenhardt, kept it as a single motion. "The issues are just too muddled," she said.
The committee voted to support the zoning variance that would permit the sixth apartment, but did not support Herbiary's continued use of the property.
The issue will now move on to the Chestnut Hill Community Association Board of Directors for review and a final determination. That meeting is scheduled for Thursday, February 28 at 7:30 pm in the Chestnut Hill Library.
A hearing before the Zoning Board of Adjustment is scheduled for March 5.


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Kusmi Tea Euphoria Blend
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T Salon Artea
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ChocoMe® - Originial Hand Crafted Artisan Chocolate Bars
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5 Sparrows Naturally Sweetened, Sugar Free Chai And Cocoa
Description: 5 Sparrows (www.5sparrowsbrand.com) is a gourmet cafe products purveyor featuring the first-ever naturally sweetened chai, cocoa and frappe. 5 Sparrows' Sugar Free Monumental Spiced Chai, Sugar Free Coffee House White Chocolate, Sugar Free Coffee House Chocolate and Sugar Free Vanilla Frappe are handcrafted to perfection using a purified form of Stevia and Xylitol, the plant-based sweeteners. They are delightfully sweet and creamy with NO artificial sweeteners. Plus, they are low calorie and gluten free! The powders mix effortlessly into hot milk or water. For the tea lover, 5 Sparrows Monumental Spiced Chai is like Zen in a cup - so good, it's other worldly! For the cocoa lover, the White Chocolate and Chocolate are very yummy and wonderful, healthier alternatives to standard cocoa brands on the market which are typically laden with artificial sweeteners or sugar. The Vanilla Frappe is fantastic for whipping up your favorite blended coffee drinks at home! Consumers can purchase 10oz bags and beautifully-packaged gift sets online at www.5sparrowsbrand.com
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Too Blessed To Be Stressed Beverage Mug
Description: We love tea at Words To Live By Apparel and tea tastes pretty darn good in this TOO BLESSED TO BE STRESSED beverage mug. Kick back, have a nice hot drink, relax and enjoy! The daily reminder that you are TOO BLESSED TO BE STRESSED can be right on your coffee mug in the morning or for tea in the evening. Cathy Baron from FX's television show 'Justified' Tweeted about this mug being her new favorite! Check out the picture! Get yours, you're TOO BLESSED TO BE STRESSED!
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All Natural Artisan Simple Syrups
Description: Artisan methods and small batch production allow us to craft an American simple syrup like no other by bringing the intense aromas of the Sonoma Valley right into your own kitchen. First seen in the First American Cookbook in 1796, simple syrup is a centuries old culinary ingredient made from pure cane sugar and water. Utilizing an infusion technique that requires weighing, mixing, macerating and filtering all ingredients by hand, Sonoma Syrup Co. has created these Infused Simple Syrups that are new twists on an old classic. Our ultra-premium products add an even more special touch with the addition of the subtle flavors of our own Tahitian and Madagascar Bourbon vanilla essence. We infuse this mix with fresh Sonomagrown lavender, fresh country spearmint, Meyer lemon zest or our tantalizing pomegranate, tangerine, lime and other botanical flavors. These exceptional syrups are a simple way to enjoy the seasonal flavors of the Wine Country all year round.
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Tattle Tea Spiced Chai Black Tea
Description: This isn't the sugar-loaded instant stuff, this is the real deal! We blend a multitude of fine black teas with six different spices (anise, cardamom, cinnamon, cloves, coriander, fennel) to create a true spiced chai for real tea lovers. This tea is easily one of our most popular offerings. It is excellent hot or cold with cream and sugar to taste.
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Tea With Style
Description: FashionistaTea (www.fashionistatea.com) launched the newest organic beverage to hit the market, combining high-end fashion and taste into a delicious gourmet tea. The line was designed using high quality Organic and Fair Trade teas and is beautifully packaged in classic tins, keeping it fresh. The collection is available loose and in bio-degradable tea sachets to soothe the soul, nourish the body and ignite the Fashionista in all of us. Some of the delectable pairings include: Organic Green Pomegranate and for classic tea connoisseurs Organic Creamy Earl Grey and a signature "Fashionista" blend created specifically for the line.
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Owl's Brew: The Daddy Owl
Description: Owl's Brew Daddy Owl drink is the perfect drink for any occasion. The Daddy Owl +3 Parts Owl's Brew Coco-Lada +1 Part Spiced Rum +Dash of coconut water Shake & pour over rocks. The looseleaf tea blend in the Owl's Brew Coco-Lada can also be purchased at www.theteaologist.com. Owl's Brew, found by Jennie Ripps and Maria Littlefield, is the first ever "tea crafted for cocktails." It is fresh-brewed and bottled and ready to pour and is both light and fun. With Owl's Brew "what you see is what you get" and the tea bases are batched from real, whole spices, fruits and herbs. Owl's Brew is recommended to be served "3 Parts Brew, 1 Part Booze", and can be poured on the rocks or shaken. The mission of Owl's Brew is to offer a wiser and better way to drink.
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TAKEYA Coconut Lime Rooibos Flash Chill Iced Tea
Description: TAKEYA's Coconust Lime Rooibos Flash Chill Iced Tea blends earthy Green Rooibos with rich coconut, papaya, pineapple and zesty lime peel to send your taste buds to the tropics. Harvested in South Africa, Green Rooibos leaves are unoxidized, caffeine-free and brew to reveal a smooth and grassy flavor. Each TAKEYA Flash Chill Iced Tea is designed to ensure the most flavorful iced tea using foil packets to lock in freshness and flavor. The packets are pre-measured to take out the guesswork, use one packet for the 1 quart Tea Maker and two for the 2 quart. Simply tear open, brew, chill, and enjoy the most delicious sip, every time.
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Organic, Handmade, Preserves, Teas And Scones, Salts And Sauces
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Runa Guayusa Tea
Description: Guayusa (gwhy-you-sa) is a native Amazonian tree leaf that has been brewed like tea for thousands of years by indigenous communities in the Ecuadorian Amazon. Guayusa is a "Super leaf" that offers clear, focused energy by balancing caffeine with twice the antioxidants of green tea. There are no tannins in the guayusa leaf, so it lacks the astringent or bitter taste sometimes associated with green or black teas.
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Stevia - The Sweetness Of Nature
Description: Stevia is the world's first 100% natural, zero-calorie sweetener - a perfect alternative to sugar and artificial sweeteners. Besides zero-calories, Stevia also has zero gylcemic index making it ideal for those living with diabetes and people trying to lose weight. Stevia is a versatile sweetener which can be used in hot & cold beverages and dissolves quickly and completely. Sprinkle it on cereals, fruits, salads or use it for baking/cooking as it is stable even at high temperature. Only Greeniche Stevia: - is made with 97% pure Reb-A (the sweet part of stevia leaves) - has both rapidly dissolving tablets and powder formulation (in sachets and jar) - has great taste with no bitter aftertaste - does not contain maltodextrin or inulin
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Among Friends Baking Mixes
Description: Among Friends handcrafted baking mixes are easy, delicious, full of nutritionally-sound ingredients, and bake in less than 10 minutes! Scrumptious, homebaked goodies can be yours in no time at all with Among Friends. The six baking mixes include cookie mixes in oatmeal chocolate, molasses ginger, double chocolate, oatmeal raisin, and chocolate cranberry, plus a fruit crisp topping mix. Four are gluten-free, and all are made with GMO-free, wholesome, nutritious ingredients like flax seed, almond meal, and coconut in addition to delicious chocolate, oats, and dried fruit. Each cookie baking mix yields over 30 cookies. Simply add one egg, vanilla, and butter or butter substitute for a batch of homemade goodies with no stress or fake ingredients. For further information about Among Friends visit www.amongfriendsbakingmixes.com.
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New Cocoa Tango And Sweetly Twisted From Good Earth Tea
Description: Cocoa Tango: This unique blend is the romance that was meant to be. The sweet, sensually smooth flavor of cocoa envelops the unpredictably fiery hit of chili pepper. Every sip will leave you breathing heavy with satisfaction and wanting more. Available March 2013 in west coast retailers and online at GoodEarth.com. Suggested retail price is $4.49 for an 18-count box. Sweetly Twisted: This wondrous new fusion keeps you guessing from the first sip to the last mouthful. It starts sweetly enough only to take an unexpected tangy twist leading to a refreshing finish. It's like sending your taste buds on an impromptu getaway where anything can happen. Available March 2013 in west coast retailers and online at GoodEarth.com. Suggested retail price is $4.49 for an 18-count box.
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Description: ThéBÜ is a new type of beverage – it is alive! The ingredients are organic tea, organic cane sugar, organic probiotic cultures, and organic natural flavors. The ingredients are mixed and fermented as the cultures grow. Our carefully chosen kombucha culture is a perfect example of symbiosis – probiotics, beneficial bacteria and enzymes that harmonize with your body. Since ThéBÜ is a living beverage it should be refrigerated at all times. ThéBÜ is artisan kombucha, made in small batches and bottled at the peak of perfection.
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Runa Guayusa Bottled Beverage
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Icebox Water
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stevejebson needed a new stationery design and created a contest on 99designs.
A winner was selected from 25 designs submitted by 12 freelance designers.
Having successfully updated our logo via 99designs we would now like you to create business cards and stationary i.e. letters,compliment slips etc.
Guideline Lift Services Limited
Having successfully updated our logo (see http://99designs.com/contests/16992) we would now like to create some equally impressive business cards, letterheads and compliment slips.
Open to some modern/fresh ideas and may like a background image - preferably not a photographic one.
The letterheads should contain company logo, full address and postcode, company registration no, tel, fax and web address and the two trade certificates (see files 4 & 5 below).
The business cards should utilise front and back and display what we do i.e lift planned preventative maintenance, repair, new installations, modernisation,emergency call outs and testing & inspection. They should contain our company logo, card holder name (Bill Smith), card holder email address (email@example.com), full address and postcode, telephone, fax and web address
The compliment slips should contain company logo, full address and postcode, tel, fax and web address
The following files are supplied :
1. Existing Template Doc (contains address, company reg etc...)
2. New logo (jpg)
3. New logo (ai)
4. 1st small logo to incorporate into letterhead/template doc
5. 2nd small logo to incorporate into letterhead/template doc
- Item 1...
- Item 1...


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- Home >
- Footwear & Footcare >
- Sandals & Shoes >
- Mens Shoes >
- George Comfort Shoe For Men Size 9 (Black) George Comfort Shoe For Men Size 9 (Black)+-
George Comfort Shoe For Men Size 9 (Black)
- Foot pain could become a thing of the past - forgotten the moment you slip into our 24-HOUR COMFORT SHOES.
- The softly padded and cushioned insole makes them as comfortable and relaxing as a pair of slippers, yet they can be worn outside as well as indoors.
- The breathable, flexible manmade uppers incorporate a special flap that opens up fully to allow easy access.
- When closed this wraps around your foot gently ensuring a tailor made comfort fit.
- Unlike normal footwear that can restrict and pinch, the extensive spacious E/EE fitting will prove a real comfort blessing to anyone who now suffers from sensitive or problem feet and ankles.
- With no laces, no zips, no straps and no buckles the wide opening flap has instant Velcro fastenings that close securely yet gently at a touch.
- Flexible moulded man-made non slip soles are so light on your feet, yet sturdy enough to provide longlife outdoor wear.
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Nestled between the banks of the Mississippi and Rock Rivers, Milan, Illinois is a small town community with access to big city amenities. In Milan, the streets are quiet, and the living is easy for the 5,000 residents. Milan is also in a prime location, being 165 miles from Chicago, and half-way between Minneapolis and St. Louis.
History Once home to the second largest Native American tribe in North America, Milan prides itself on its rich history and heritage.
Milan Community The community offers a wide variety of outdoor recreational activities to keep its residents happy and healthy. Seven parks and two golf courses are located in Milan. Disc golf, swimming and fishing are just a few of the activities residents enjoy. Homes for sale in Milan are available from $75,000 up to $600,000. Wooded lots are available for residential development to build your dream home. Click here to search homes for sale in Milan, or contact one of our knowledgeable realtors to find out more about Milan real estate.
Attractions and Entertainment Milan is also home to its own six mile bike path that connects to over 40 trails in the surrounding areas. The community recently started the "Celebrate Life Bike Path Project" that is dedicated to beautifying the Milan bike path. The project creates interesting stops along the bath for bikers, runners and walkers to enjoy. Many of these stops are dedicated to loved ones and offer a special way to remember someone in the beautification of the community. If the outdoors are not for you, then stop by The Camden Centre located in beautiful Camden Park. The newly remodeled facility holds over 400 guests and is a great location for all types of occasions and events. The Camden Center offers state of the art audio and visual equipment perfect for any occasion.
Nearest Ruhl&Ruhl Office 1701 52nd Avenue Moline, IL Phone Number: (309) 743-8000 Website
Milan Helpful Links City of Milan Milan Chamber Quad City Chamber Milan Parks and Recreation Milan Bike Path The Camden Centre
Below is a selection of properties in the area. If you would like to view all properties in this area. click here
Ruhl & Ruhl Realtors is powered by IDC Global and Datafloat
Real Estate website solutions | Big data and market report products for the real estate industry


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Tuesday, November 30, 2010
"King Sheamus" Isn't The Future Of WWE ... He's The Present
And Billy Gunn. And Ken Shamrock. And Mabel.
Indeed, not all past WWE King of the Ring tournament winners have gone on to have great careers. For proof of that, you can look no further than William Regal, who just months after winning the crown in 2008 was relegated to the role of WWE Superstars jobber (Granted, Regal appeared in line for a big push after winning the tournament, but had his career derailed by a Wellness Policy violation.)
And so, the King of the Ring tournament is significant for a different reason than WWE might have you believe. While not every KOTR winner goes on to be a major star, they all were pegged by WWE as having the ability to do so.
Both Mabel and Gunn were groomed as future main-eventers soon after winning the tournament. Mabel challenged for the WWE championship in the main event of one 1995's biggest pay-per-views, SummerSlam. Gunn got a co-headlining match against WWE megastar The Rock at SummerSlam 1999, and was rumored to be considered for a big run with Steve Austin that year. Ken Shamrock also got a couple of WWE pay-per-view main event paydays.
But, in the end, WWE clearly got it wrong when it came to predicting big things for each of those men, who went on to have respectable but unremarkable careers.
And so, it begs the question: Could WWE be wrong about Sheamus as well?
In some ways, the question doesn't even really apply. Sheamus is the first wrestler to have won the WWE heavyweight championship before winning the King of the Ring tournament. (You may be thinking Bret Hart did it first, but he won his first KOTR tournament in 1991, a year before winning the WWE title.)
"The Celtic Warrior" has already worn the WWE championship on two occasions, headlined several pay-per-views, and remains in the top tier mix on the Raw brand. And so it's a bit peculiar to forecast big things for the new King of the Ring. Been there, done that.
That's not to say that Sheamus' peak years aren't ahead of him, but still I can't help but think that WWE missed out on an opportunity by not having an up-and-comer win the crown, and in doing so sending a message to fans that the new King of the Ring is one to watch.
To me, the best fit to win the tournament was Alberto Del Rio, the arrogant Smackdown antagonist who boasts of coming from Mexican royalty. Like past KOTR winners, including Brock Lesnar and Kurt Angle, Del Rio has made a big splash in WWE in very little time, and seems likely to get a main-event run some time in the future. What's more, Smackdown could have really used the boost it would have gotten from claiming the KOTR crown.
Of course, nothing is to say that Del Rio, or any other participant in last night's tournament, won't go on to have a big career that even eclipses that of Sheamus, regardless of whether or not they won the King of the Ring tournament. But it's telling that WWE chose an already-established main eventer, rather than a potential future one, to wear the crown. Perhaps, after the Gunn, Mabel, and Shamrock disappointments, WWE wants out of the handicapping business.
-Al Castle
Pro Wrestling Illustrated Senior Writer
2 comments:
what does the 18 refer to on the current issue?
kane debut was 97 so that would be 13 years of him
- December 7, 2010 at 5:01 PM
- MasterBlaster said...
Yes, but the man Glen Jacobs made his professional debut in 1992. He hasnt ALWAYS been Kane. WWE fans probably wont remember his runs in Smokey Mountain Wrestling and the USWA as Unabomb and Doomsday. But if youre a long-time WWE fan, you will remember him as the "Fake" Diesel in the Royal Rumble after the original Diesel, Kevin Nash, defected to WWE. You may also remember him as Jerry Lawler's sadistic dentist, Dr. Isaac Yankem DDS... Buy the magazine. It's a Greats of the Game issue. If you didnt know that about Kane theres a lot more you can learn about Jeff Hardy, Jeff Jarrett, Rob Van Dam, and Bret Hart. I think Im missing someone but whatever. Buy the magazine.
- December 11, 2010 at 8:45 PM


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Peter Hill-Wood says Arsenal have cash to spend big on transfers
Peter Hill-Wood insists Arsenal are in a position to compete with their big-spending rivals in the transfer market.
Last Updated: 26/02/13 1:04pm
On Monday the Gunners announced half-yearly profits of £17.8million to the end of November last year and cash reserves of £123.3m.
Those figures have prompted Arsenal fans to demand more money be spent on the team, having lost key figures such as Robin van Persie and Cesc Fabregas in recent transfer windows.
Manager Arsene Wenger said last week the club could afford to buy Atletico Madrid ace Falcao, thought to have a price tag of £40million, should they choose to go after the striker.
Chairman Hill-Wood has backed his claims by insisting Arsenal have the funds to compete for their top targets, telling the Daily Star: "We are in a position where we can compete with most people.
"If there is someone we really want, then the price guide is secondary."
Hill-Wood also defended Arsenal's position amid criticism over their trophy drought, which could stretch to eight seasons this year.
The chairman added: "I understand that they want us to win everything, but so do I. But we are in a damned sight better position than a lot of people."
Manager Wenger has come under fire from some fans over the club's barren run and has been linked with an exit, with his contract set to expire at the end of next season.
Hill-Wood says he is not yet planning to discuss a new deal with the boss, adding: "Nothing has changed on that front. At the moment it is not top of our agenda, or his."
Hill-Wood also insists the Gunners will hold on to their best players.
"Let me be quite clear that our intention is to keep our best players and recruit new talent to make us stronger.
"Although we were disappointed to see Robin van Persie leave the club, we have taken steps to secure our best players going forward and have recently signed Jack Wilshere, Theo Walcott, Kieran Gibbs, Aaron Ramsey, Alex Oxlade-Chamberlain and Carl Jenkinson to new long-term contracts.
"During this financial period we also invested £40.9million in the acquisition of new players, Lukas Podolski, Santi Cazorla and Olivier Giroud, and the extension of other player contracts. More recently we added Nacho Monreal to our ranks from Malaga.
"Our desire is to make everyone connected with Arsenal proud of the club. We know that comes through winning trophies but also through the way we do things and that will remain our constant guide."


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The elections are over; the table is set; the players are now known. But while the priorities of the nation's leaders can make the economy rise and fall, day in and day out, your profits are more likely affected by laws and regulations passed closer to home.
"Issues at the city and state level are often more important to business owners than issues at the federal level," notes Nancy Ploeger, president of the Manhattan Chamber of Commerce, New York City.
Here's some good news: You can get the local mechanism running in a way that grows your profits.
All politics is local. Decisions made by your local politicians can have a dramatic impact on your business profits. How can you affect those decisions?
"Start by learning how your local government operates," suggests Al Arnold, director of the Academy of Local Politics, Rice Lake, WI. "Politics is a game. In order to be successful in any game, you need to know the rules."
He advises attending one local government meeting each year to "watch, listen and learn by observation" how local government works. "One meeting won't make anyone an expert, but over the years you will become more knowledgeable about your local officials and how they work."
Learn how your town develops its annual budget — the pivotal document for taking action. "A city budget isn't just a financial document," Arnold explains. "It's a policy document." Where tax money is being spent, or not spent, gives a clear indication about your city council's priorities.
All politics are personal. Personal networking is a powerful tool for influencing local laws. "All politics are personal," says Nancy Bocskor, a political consultant in Arlington, VA. "Even in our modern world of e-mail, getting things done still comes down to whom you have a relationship with."
In developing relationships, make the telephone your friend. "Call your local politicians at the city and state level and meet with them," Ploeger suggests. "These politicians are looking for ways to help constituents. They don't know how to do that if you don't speak up." If you remain hidden, your politicians may well vote in ways that unintentionally harm your business.
Don't wait until you have concerns before meeting with your local representatives, Ploeger adds. "Your politicians will often have issues they are grappling with and they need to talk with business people about the effects of certain regulations."
Developing a relationship can mean more than phone calls and meetings. Consider hosting a fundraising event. "Help a politician raise money by having a coffee in your home," Bocskor suggests. "Offer to invite your friends, neighbors and colleagues over to listen to the candidate."
For more tips about getting the job done, see the section, "How to talk with a local politician," at the end of this article.
Stay informed. New local issues come up all the time. Many of them can affect your business operations. Don't rely on the local newspaper to learn about them.
"Newspapers normally report on what has happened, not what might happen," Arnold says. "And if they do report on what might happen, it might not be what you're interested in. There's only one way to keep on top of proposed local government issues, and that's by following committee agendas."
Learn which committees are likely to deal with business issues. "Find out where agendas for committee meetings are posted," Arnold suggests. "Many times they're on the town website. Make a point of following these agendas on a regular (monthly if not weekly) basis. This is the only way to catch issues before votes are taken."
Offer your input as early as possible. Will proposed legislation or regulation have unanticipated consequences? Call and let your politicians know.
"Issues are like rolling snowballs," Arnold says. "They get bigger and bigger with time. It's easier to destroy a hand-sized snowball."
The power of numbers. On the state level, the best way to follow issues is to belong to an organization that does this for you.
"If your business has a statewide association, pay the dues and belong to it," Arnold suggests. "If there's no such association, join an independent business group of some kind to get your information. And when your association asks you to respond to a 'call to action' on an important issue, do so."
Running a business leaves you only so much time to communicate with your politicians. So leverage your relationships with organizations that can help communicate your message.
"Your local chamber of commerce will often talk with political leaders," Ploeger notes. Many chambers have legislative directors or advocacy managers. Usually the presidents of the chamber are involved with that aspect."
Attend or volunteer to serve on the chamber committee that is responsible for developing positions on local political issues.
Get involved. Effective lobbying is a process, not a destination. Don't expect your representatives to agree with you all the time. But over time, if you participate in small ways by attending meetings and voicing your opinions, you can have an influential voice when a really big issue arises.
"You have to be a citizen activist," Bocskor says. "When you're not involved, it's amazing how fast laws are passed that have unintended consequences."
Don't let that happen. Reach out to your local politicians and you'll end up with a more productive business environment.
"I get so angry when people say they're too busy," Arnold says. "You can't be too busy to not follow what government is doing to regulate your business."
How to talk with a local politician. "Meeting with an official once or twice a year should be part of every management plan," says Sean W. Hadley, a Princeton, NJ attorney and lobbyist. Like any other networking event, a meeting with a politician can pay many dividends to your business.
You can approach local politicians with words such as these: "I have a business in your district. I want to come in and introduce myself and talk with you."
Here are some tips for being effective:
- Speak up. Be professional and voice your opinion as soon as you find out about an issue.
- Be nice. "Local elected officials appreciate timely, courteous input on issues," Hadley says. "However, all too often, the input is neither timely nor courteous."
- Show thanks. If your representative makes a vote you agree with on an issue, send a letter or e-mail, or call to express your appreciation. "It's so very seldom that they receive one of those. It will be remembered."
- Stay in problem-solving mode. "Know exactly what you are asking for," Hadley suggests. "Have a solution ready."
- Invite officials to visit. Ask your local officials to tour your facility, meet your employees and have a group picture taken. "Especially if you have a significant number of employees, politicians are happy to appear at an event like that," Hadley says.
- Donate. In politics, money talks, Hadley says. "It doesn't buy you results, but it can help facilitate a relationship."
If a politician approaches you about attending a fundraiser on his behalf, it's well worth it on a reasonable basis. Later, when you have an issue, you have a "go-to" politician you can call for assistance.
- Be courteous. "Politicians don't like to be ambushed or surprised," Hadley warns. "So be courteous at all times."
Tell your politician if you're going to say something negative publicly. "Make sure he or she is in the loop," Hadley says. "Politicians have long memories."
- Be cordial. Don't make threats such as "I won't vote for you if you won't do this." Don't say, "I pay your salary." Confrontations of this nature backfire, Hadley notes.
- Start early and be patient. Most important, speak up. "If you don't call your officials, your voice won't be heard and you run the risk of laws imposed on you without your knowing," Hadley says. "It's easier to stop the train from leaving the station than it is when it's racing down the tracks. So tell your politicians, 'Keep this train in the station!'


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Student or Learner
I chose commercial law, and especially competition law. I think that it has a great importance in societys development. I didnt experience communism but living in Romania its impossible not to know about it. You hear about it from your parents, grandparents, teachers so it is easy to get a full image about it. Also you can still see its effects today, its been over 20 years of capitalism and still there a great deal of reminiscences of the system. So it is easy to compare todays society with the past one and notice the importance of freedom and fairness.
When I had realised what I wanted to do, I started to look for a masters program to fit my interests. There are very few universitys in Romania which have a masters program on EU law, and even less which have study programmes concerning EU Economic Law. As I couldnt find one in here, I started to look for one abroad. This is how I found Katholieke Universiteit Leuven, and learned about this program.
KULs reputation of academic excellence and its resources plays a big role in my decision. I believe that your school and community will help me get out into the world, well prepared/primed and ready to offer my best in the service of others. I see KUL as the best place to prepare myself to fight competently for the advancement of EU Law and for it being correctly applied and followed.
First of all, I like the subjects that are taught and the fact that by learning them I get to know a lot more about EU law. I am especially fond of EU Competition Law so I was happy to see that your institution assigns it a great importance. Its a great opportunity to learn from people with a great deal of experience in this field, people, who studied these subjects, people who have access to so much information. I think that trough the intensive seminars I will get a chance to meet practitioners and expert who will guide me, who will offer me the possibility of self development in my areas of interest.
Secondly, I like the teaching methods, I think that individual research is extremely important for a law student. I had to do a lot of research for my final paper because it was on a subject which wasnt approached in school. The paper is called State Aid in The Financial Crisis, and besides knowing what state aid was I had to do the rest with very little help and very few materials. It was amazing - the more I read, the more I wanted to know. I have learned a lot from this, about the current situation, the EU Commission and Romanian institutions and competition law in general and in the current context.
Last but not least I am excited that I have the possibility of studying in Belgium. I like the culture, the people, the multiculturalism, the fact that its so close to what EU means. I love the idea of being close to the EU institutions and being in the place where what I am interested in is being created and that one day I could be a part of that. I think that by studying in a multicultural environment will help me better understand the international way of thinking.


text: U.S. Army general John J. Pershing (1860-1948) commanded the American Expeditionary Force (AEF) in Europe during World War I. The president and first captain of the West Point class of 1886, he served in the Spanish- and Philippine-American Wars and was tasked to lead a punitive raid against the Mexican revolutionary Pancho Villa. In 1917, President Woodrow Wilson selected Pershing to command the American troops being sent to Europe. Although Pershing aimed to maintain the independence of the AEF, his willingness to integrate into Allied operations helped bring about the armistice with Germany. After the war, Pershing served as army chief of staff from 1921 to 1924.


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On Our Radar: Best-Paying Cities for Women
Nearly two-thirds of Americans are delaying retirement after sustaining financial losses, layoffs and income stagnation during the last few years of recession and recovery, writes Lauren Weber in WSJ. Just two years ago, that figure stood at 42%. –Leslie Kwoh
Forbes rounds up the best-paying cities for women, and Washington, D.C. tops the list. —Nikki Waller
What jobs have the highest percentage of at-home workers? The Conference Board crunched the numbers, based on government data. The top telecommuting gigs? Medical transcriptionist (47% work from home), sales engineers and travel agents. — Rachel Emma Silverman
How do you transition from being underling to boss — without incurring the wrath of your direct reports along the way? Here are a few suggestions from Inc., including this one: hold frequent one-on-one meetings with employees so they can air out concerns or frustrations. — Lauren Weber
And finally…
The blackout that interrupted last night's Super Bowl pushed the game's end-time back by about a half hour. That means more beer and less sleep for employees rolling into the office this morning. In fact, one HR website calculated $820M in lost productivity during the day-after stupor. Inc. gives a few suggestions for how to deal with a hungover employee, including stocking the fridge with coffee and pushing important tasks to later in the day. —Melissa Korn


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The cupcake part of the recipe yielded the lightest sponge I've come across for a long time. Usually, when you take a cupcake from the oven it's very soft and firms up on cooling – these remained so delicately soft that I had to be careful how I held them when applying the buttercream.
As the sponge was so delicate I decided to use the jam in a different way to normal; I made a well in the centre of the buttercream and think it looks rather pretty!
The CCB (Caked Crusader's Brother) got these spot on when he called them Bakewell cupcakes. They do have all the flavours of Bakewells but in a lighter format. I have dabbled in all forms of Bakewells and I know they are the most popular items on my site. Just to recap we've had Bakewell sandwich cake, individual Bakewell tarts, and a giant Bakewell tart.
Also, while we're on the subject of cupcakes I'd like to remind you all of the upcoming first occurrence of Iron Cupcake: London. All entrants are welcome.
For the cupcake:
150g unsalted butter, at room temperature
150g caster sugar
3 eggs
100g self raising flour
1 teaspoon baking powder
50g ground almonds
A few drops of almond extract
1 tablespoon milk, if needed
For the topping:
80g unsalted butter, at room temperature
200g icing sugar
A few drops of almond extract
1-2 tablespoons milk (I needed 2)
Raspberry jam
How to make:
- Preheat the oven to 180°C/fan oven 160°C/350°F/Gas mark 4.
- Line a patty tin with 12 paper cases.
- Start with the cupcakes: beat the butter in a bowl until very soft.
- Add all the other ingredients, except the milk and beat until you have a smooth, light batter.
- If the batter won't drop freely from a spoon, add the milk.
- Spoon the mixture into the 12 paper cases and bake for 15-20 minutes until a skewer inserted in the centre of the cakes comes out clean.
- Leave to cool on a wire rack.
- Now make the buttercream: beat the butter until it is very soft.
- Sift the icing sugar over the butter and also add the almond extract and milk.
- Beat until you have a smooth, light buttercream. I always take a tiny amount onto my tongue and push it against the roof of my mouth. If it's smooth, it's ready. If you sense a gritty texture it needs more beating.
- Spread on top of the cupcakes and make a well in the centre.
- Beat the jam a little to loosen it up, then spoon into the wells. I used about 1/3 – ½ a teaspoon per cupcake.
- Bask in glory at the wonderful thing you have made.
- Eat.


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SAPD officers kill suspect after Bexar deputy is shot
A man who led police on a chase in a stolen car, then shot a sheriff's deputy and stole his SUV, ultimately was killed in a shootout with police on the Northeast Side on Friday afternoon.
The incident marked the second shooting of a deputy in three weeks.
Deputy Manuel Herrera, a 12-year veteran of the Bexar County Sheriff's Office, was taken to San Antonio Military Medical Center and was expected to be discharged Friday night, Sheriff Susan Pamerleau said.
The identity of the dead man, described as about 5-feet-6 with a slim build and in his early to mid-20s, was not released Friday.
Pamerleau said the incident began about 2:30 p.m. when Hollywood Park police reported they were following a man driving a stolen car, but lost sight of him.
Herrera picked up the pursuit on Interstate 35 near Judson Road. A short time later, near Gibbs-Sprawl Road and Old Cimarron Trail, the stolen car crashed.
"As he got out of the vehicle, the suspect fired on the deputy, hitting him twice," Pamerleau said. "Then the suspect stole the (deputy's) Tahoe and took it several miles."
The SUV was found wrecked in the front yard of a home on Schumann Road, near a tree line.
The driver ran into the wooded area, where another Bexar County deputy came upon him and they exchanged shots, but no one was hit.
Then, in the Summit Ridge mobile home park in the 7400 block of Kitty Hawk, two officers from the San Antonio Police Department's Gang Unit saw the man running and pursued him in their patrol car.
Chief William McManus said the officers got out of their vehicle when they got close to the man, and he turned and pointed his gun at them.
The officers, five- and six-year-department veterans, each shot the man several times, killing him, McManus said.
The officers were uninjured and will be placed on administrative duty while the shooting is investigated. Their names weren't released Friday.
Judson Independent School District initially put four schools on lockdown, but expanded that to nine once officials heard the suspect had fled on foot, district spokesman Steve Linscomb said.
Earlier this month, a deputy wearing a bulletproof vest was shot in the arm and shoulder.
Jose Esquivel, a 28-year veteran, was hit Feb. 5 as he was attempting to arrest a man on outstanding warrants. He has been released from the hospital, and a suspect has been jailed.
Staff Writer Francisco Vara-Orta contributed to this report.


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