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Fairfield University to present 'Mozart Meets Motown' musical program
The Fairfield University Glee Club with Festival Orchestra will present "Mozart Meets Motown" at 8 p.m. Saturday, April 20, at the school's Regina A. Quick Center for the Arts, 1073 N. Benson Road.
The program will range from classical works by Wolfgang Amadeus Mozart to popular hits and songs related to the Motown era. The concert will feature performances by the club with accompanist Beth Palmer, and the Rev. Charles H. Allen, chaplain, as well as by club members in a variety of collaborations.
The Bensonians, an all-male a cappella group; Sweet Harmony, an all-female ensemble of chamber singers; and the Chamber Singers will also perform.
Works by Mozart, born in Salzburg in 1776, include pieces he wrote there for the Duke Archbishop's Court Orchestra. The Archbishop of Salzburg at the time, Hieronymus Franz Josef von Colloredo, insisted Mozart compose short and uncomplicated music to accompany his religious services. The Mozart works being performed include "Kyrie and Sanctus" from Missa Brevis, K.220; "Dixit" from Vesperae solennes de confessore, K.339, and Regina Coeli K.276.
Motown Records, established in 1959 in Detroit, was a record label that featured stars such as Martha and the Vandellas, Smokey Robinson, Michael Jackson, Diana Ross and the Supremes and Gladys Knight.
The university program will include Lionel Richie's "All Night Long," Kid Rock's "Detroit Michigan" and "Home," from "The Wiz."
Tickets, are $10; $6 for students, and are available through the Quick Center Box Office at 203-254-4010 or at www.quickcenter.com.


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Ferdi's Farm: Helping with the Ponies and the Petting Zoo
Touching animals, healthy air, hey in the barn. For kids our farm with ponies and petting zoo is a true paradise.
The petting zoo, the pony paddock and the organic farm Sorgenhof with its stable and barn are one of those idyllic place that hardly exist any more. Here children learn from real life.
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Destination of excursions Luson/Lüsen South Tyrol
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Fresh Chorizo & Tomato Linguine with Rosemary Crumbs recipe
This chorizo and tomato pasta dish looks supremely elegant but is actually really simple to make. The dish is topped with some crunchy rosemary crumbs and a sprinkle of cheese, if you like.
- 150g fresh egg linguine
- 150g cherry tomatoes
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- 1 garlic clove
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Cook the linguine according to packet instructions in boiling salted water. Meanwhile, make the sauce.
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What is Bruxism?
Approximately 1/3rd of people tend to brux (grind/clench) their teeth. This is more of a subconscious action but bruxism has numerous side-effects. If the bone support in your mouth has weakened, grinding or clenching the teeth can be very painful. Using a night guard negates the adverse effects of bruxism such as:
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Understanding Bruxism
It is not very easy to determine exactly why people brux their teeth. It's more of a habit and a bruxer's teeth might be in contact for several hours a day. Normally, teeth are together for not more than 6 minutes per day. A bruxer tends to grind/clench teeth more when he/she is stressed. During the waking hours, you are able to tell yourself not to brux your teeth, but this does not happen while you are sleeping. Wearing a night guard will prevent your teeth from coming into contact with each other, accidentally.
The Right Care for your Dental Night Guard
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According to the website "Daily Mail" the British, the researchers found that those who ate cooked food at home instead of dinner at the restaurant are less likely to be obese at a rate of 26%.
Although the results may seem obvious, but US researchers warn that the majority of people are putting Eat Out in the place that has the television and therefore they see during meal times, leading to snacks and excessive eating, Also the researchers found that eating with the family lowers the risk of obesity, as long as the food is cooked at home and there is no TV in the place.
The main author of the study Rachel Tumen from the faculties of Ohio in Columbus, said that about a third of adults watch television during most or all family meals, while the other 36% did not watch any TV or video during meals.
Added Dr. Jerica Berge Associate Professor at the University of Minnesota in Minneapolis, that people who do not watch TV during meals as likely to have a lower incidence of obesity increased by 37%, of those who always watch it during family meals.


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Growing leaders for a safer food Supply
The IFPTI Fellowship Program is a unique, year-long program for food protection professionals who want to make a positive impact through association, membership, advocacy and leadership.
This program takes a multi-faceted approach incorporating three on-location week-long sessions, periodic webinars and a mentor-guided research project. This program is guided by recognized leaders in food protection and focuses on the areas of Advanced Communication, Program Management and Applied Leadership.
The Fellowship has over 75 alumni from federal, state, local, tribal and territorial regulatory food protection agencies, and we are now welcoming applications for Cohort IX .


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LONDON–(BUSINESS WIRE)–Technavio analysts forecast the global electroporation instruments market to grow at a CAGR of close to 6% during the forecast period, according to their latest market research report.
The high demand for biopharmaceuticals is one of the major trends being witnessed in the global electroporation instruments market 2018-2022. Biopharmaceuticals are manufactured or extracted from biological sources. Some biopharmaceuticals include vaccines, blood components, allergens, stem cells, tissues, gene therapies, antibodies, and recombinant therapeutic protein and living cells, which are used for therapeutic purposes. They also include regenerative medicine in which tissue or part of the organ is replaced with the help of stem cells in patients suffering from severe chronic diseases.
This report is available at a USD 1,000 discount for a limited time only: View market snapshot before purchasing
According to Technavio analysts, one of the key factors contributing to the growth of the global electroporation instruments market is the rising demand for monoclonal antibodies:
Global electroporation instruments market: Rising demand for monoclonal antibodies
Monoclonal antibodies are identical immune cells and are one of the fastest growing products in the pharmaceutical industry. They have a wide array of applications in the fields of biology, diagnostic imaging, medicine, and biochemistry. Some of the medical applications include areas related to cancer, multiple sclerosis, rheumatoid arthritis, cardiovascular diseases, Crohn's disease, psoriasis, and ulcerative colitis. The increase in demand for monoclonal antibodies has triggered the development of new technologies for their production.
According to a senior analyst at Technavio for research on life science research tools, "Large manufacturers have built large-scale manufacturing plants containing multiple cell culture bioreactors for antibody production. For instance, Thermo Fisher Scientific also manufactures monoclonal antibodies, which involve stable cell lines, cell culture expansion, downstream purification, and final product testing. The company uses advanced electroporation instruments and cell culture media to produce monoclonal antibodies."
Global electroporation instruments market: Segmentation analysis
The global electroporation instruments market research report provides market segmentation by end-user (pharmaceutical and biotechnology companies, academic and research institutes, and CROs), and by region (the Americas, EMEA, and APAC). It provides an in-depth analysis of the prominent factors influencing the market, including drivers, opportunities, trends, and industry-specific challenges.
Of the three major end-users, the pharmaceutical and biotechnology companies held the largest market share in 2017, contributing to over 46% of the market. This end-user segment will dominate the global market throughout the forecast period.
The Americas held the largest share of the market in 2017, accounting for close to 46% share, followed by EMEA and APAC respectively. The growth in the region can be attributed to the advances in biotechnology and pharmaceutical companies.
Looking for more information on this market? Request a free sample report
Technavio's sample reports are free of charge and contain multiple sections of the report such as the market size and forecast, drivers, challenges, trends, and more.
Some of the key topics covered in the report include:
Market Landscape
- Market ecosystem
- Market characteristics
- Market segmentation analysis
Market Sizing
- Market definition
- Market size and forecast
Five Forces Analysis
Market Segmentation
Geographical Segmentation
- Regional comparison
- Key leading countries
Market Drivers
Market Challenges
Market Trends
Vendor Landscape
- Vendors covered
- Vendor classification
- Market positioning of vendors
- Competitive scenario
About Technavio
Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.
With over 500 specialized analysts, Technavio's report library consists of more than 10,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
If you are interested in more information, please contact our media team at [email protected].
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MOBILE, Alabama - South Alabama used a late drive, capped by a Brandon Bridge-to-Danny Woodson II touchdown pass, to top Georgia State 30-27 at Ladd-Peebles Stadium. The win was the Jaguars' first home win of the season - and it came at homecoming, no less - and extended its current win streak to three games.
The Jags are now 4-2 overall and 3-1 in Sun Belt Conference play as Georgia State falls to 1-6 and 0-4 and loses for the sixth straight time this season.
A 65-yard run by Bridge set up the winning score and helped the Jags stay alive in the chase for the league title and a bowl invitation.
Brandon Bridge clicked off a 65-yard run on the first play of the Jaguars' final scoring drive, moving South Alabama to the Georgia State 20. Two plays later, Bridge threw the game-winning touchdown pass to Danny Woodson.
1: South Alabama's total number of home wins this season. They carried a 3-0 road record into Saturday's game at Ladd-Peebles Stadium but were 0-2 at home until the win over Georgia Southern.
0: Passes caught by wide receiver Jereme' Jones, thus ending his school-record string of games with at least one reception per game.
3.5: Sacks by defensive end Theo Rich, which sets a new South Alabama record for sacks in a single game by an individual player.
"On our side of it, when you go through a season sometimes you don't play well but it's good when you don't play well and win. I'm really proud of our guys for coming back and winning that game late. Our defense really played much better in the second half. I'm real proud of our guys coming through in the end. You're not going to play perfect all the time. I thought we played really well the previous two weeks. We didn't play as well this week, but some of that had to do with Georgia State. ... You just have to win some close games when you have a good season, and I'm glad we came out on top." -- South Alabama head coach Joey Jones.
"Coach knew that they were going to bring some blitz, and we really wanted to hit Jereme (Jones). With that nickel blitz, Danny is the hot receiver. It was a great route; he got away from the corner, caught the ball, made two players miss and put us up." -- South Alabama quarterback Brandon Bridge describing the game-winning touchdown play to Danny Woodson II.
"(South Alabama) put some pressure on our quarterback and they jumped into some two-man and man (defenses) that forced him to hold the ball a little longer and we just couldn't get it done." - Georgia State head coach Trent Miles.
"We had a great collective effort tonight from the line all the way back to the secondary. There were times when we had a few busts, but we congealed and made plays when it counted, especially late in the fourth quarter to come out with this victory." -- South Alabama defensive lineman Jesse Kelley.
OFFENSE: Brandon Bridge connected on just 11 of 32 passes for 126 yards but those were good for two touchdowns. He also had the 65-yard run and finished with 137 rushing yards on 15 carries, giving him 263 total yards on the night. And his run set up his game-winning throw.
DEFENSE: Theo Rich was a beast off the edge, not only picking up the 3.5 sacks but collecting eight total tackles for the game and a number of quarterback hurries. His presence has GSU quarterback Nick Arbuckle looking from side to side to see where Rich might be.
NEXT STOP: South Alabama remains at home to face Sun Belt Conference rival Troy this Friday at 6:30 p.m. CDT. The game will be televised by ESPNU. Georgia State also plays a rivalry game, returning home to face league newcomer Georgia Southern at the Georgia Dome on Saturday at 1 p.m.


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Category Archives: Technology
Google wants you to grow with them
We couldn't help but to share what we've come across today. As we were logging into our g mail account we couldn't help but notice the "Grow with Google" link. You can click here to visit the Google page, which has all the juicy details. It looks as though Google has partnered with Coursera, Goodwill and others to bring us tools for success. Google seems to be offering tons of resources to students, teachers,job seekers and even developers! It's worth a look to see what all they have to offer. As we browse through their site we will be sure to share what we've uncovered. We plan to benefit from these tools as well. Good luck.
Entrepreneur. What is it?
An entrepreneur is someone who assumes the big financial risk of starting and running a new business venture. The business venture can be based on totally a new idea, a new way of doing something, or inventing something that has never been invented before. The choice is up to the individual. Entrepreneurship can be scary for some but rewarding for others. If takes a great deal of patience and hard work. Nothing happens overnight. There are many ways to start the rewarding career path of an entrepreneur if one simply will just start with research and self evaluation. The rest is a wonderful journey. Have faith in yourself and in your abilities to start the path of being a successful entrepreneur. This blog can be a wonderful starting place for those that have no idea of where to start. We share resources that encourages YOU.
Grants are a form of funding awarded by a private foundation, or a federal or state government department or agency. Grants are based on a competitive process with strict guidelines for applying and using the funds. Grant funding agencies use grants as a way to accomplish a specific goal that the organization wants to achieve. There is a common belief that grants do not have to be repaid which is true but there are guidelines in place that must be followed and if not you can end up having to repay the grant. If your organization can benefit from a grant it may be beneficial to check out grants.gov, you can access the website by clicking HERE. When accessing the website we recommend the following:
- Create a username and password
- Check out the "Learn Grants" tab at the top of the website
- Be motivated and ready to read lots of information
- Be goal oriented
- Seek help for grant writing proposal
Grants can be a great way to fund your business but keep i mind that grants are very specific. We encourage you explore the website in full detail. For further hands on exploration check out the grants.gov YOUTUBE channel bu click HERE
8th Annual Youth Science Fair Exchange in Atlanta Georgia
We decided to share this event based on the simple fact that science is still important. Spread the word.
"Science for Survival"
A new generation of healers for our community
Urban League Jacksonville to offer free services
The Jacksonville Urban League is offering expanded services for local entrepreneurs. The offer will last all the way until June 30th 2016. The free services offered are
- Professional counseling
- Credit and financing education
- Technical Assistance
To set up a free appointment you must contact the Jacksonville Urban League by phone or visit their website. Contact information is provided below. Don't hesitate to take advantage of these free local services to help you grow or start your own business.
Jacksonville Urban League : 904.723-4010
Click HERE to visit their website
Free Webinar:How To Become Your Own Boss
Attendees will learn:
- What's involved in Starting a Small Business
- The Emerson Planning System
- Funding Your Start-up
- Developing a Niche
- 5 Reasons Why Small Businesses Fail
For more information and to register please click HERE
This information has been provided to you by http://www.score.gov please visit their website for more information and other upcoming webinars
Windows introduce new digital virtual assistant. Meet Cortana
Microsoft appears to have introduced to us its new digital personal assistant named Cortana. Visionz Of Success would like to share some key features for this new digital personal assistant finally introduced by Windows.
– She will be available on your Windows device. Check your device settings for updates.
– She can keep you updated on current events or help you manage your busy day
-She has a notebook where she takes notes about you and the tasks ahead. This feature is called Cortanas Notebook
– Cortana can help you learn about music. Just let her listen and she will reveal the information via the phones browser
– Cortana can be paired with the Bluetooth system in your car just pair your device and let Cortana do the rest
Remember, you must have a device running Windows 8.1. If you are unsure click here for the exacts on how to get Cortana on your device today.


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Our language professionals offer a unique therapy experience that takes place in the child's natural environment. As a mobile service provider, we are able to render therapy at the child's home, daycare, charter/private school, or in the community.
We have developed a holistic approach to the therapy process wherein your child's care can be coordinated with other therapy disciplines (Occupational, Physical, Behavioral, etc.) to attain optimal results in all necessary developmental areas.
The child's family is included in the evaluation and intervention process as an integral part of designing a program that will best meet your child's basic, medical, emotional, and academic needs as they pertain to speech and language. In this manner, parental involvement is a key component in assisting with the therapy process and is achieved through parent education and carryover in the home.
At First Words, our therapists are trained with extensive clinical experience which they continuously improve upon by remaining current with clinically proven, evidence-based evaluation and therapy practices. Our therapists are devoted to providing your child with the highest quality of care and we are here to help.
Greater Orlando Service Areas
East Orlando – Downtown Orlando – Narcoossee
Avalon – Winter Park – Lake Nona
Waterford Lakes – Oviedo – St. Cloud
Union Park – Winter Springs – Kissimmee – Winter Garden
Therapy and Treatment
- Apraxia
- Articulation
- Auditory Processing Disorders
- Autism Spectrum Disorders
- Cognitive Impairments
- Developmental Delays
- Early Intervention (Birth-3yrs)
- Feeding/Swallowing
- Oral Motor Therapy
- Reading Disorders
- Receptive/Expressive Language
- Social Language
- Tongue Thrust
- Traumatic Brain Injury (TBI)
Client Feedback
We started with Annie about three years ago and it has been wonderful! When she started coming to our house my boys were one (1) and not speaking. My husband and I were concerned and decided to have a speech therapist come to the house… She is patient, kind, persistent, and great at her job! Our boys are four (4) now and they have come such a long way!
Be Social
First Words News
ADHD Children- Using Exercise to Improve Attention
Using exercise as a method to improve a child's attention span during tasks is an easy way to quickly provide a release of excessive energy through physical activity; which can be helpful for all children, not solely those who exhibit symptoms of ADHD! It has been my experience that the idea of sitting and attending [...]
The Autism Sleep Struggle faced by parents
Many parents of children with Autism are concerned about sleep problems. Since April is Autism Awareness month we wanted to take the opportunity to shed some light on the difficulties of sleep and its prevalence within the Autism community. With over 10 years' experience working with individuals who exhibit Autism Spectrum Disorders (ASD), I have [...]


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"just thought i would SPRING into action haha do you get it?" writes Beeble. Read the rest
"just thought i would SPRING into action haha do you get it?" writes Beeble. Read the rest
There's a scene in the fourth episode of The Mandalorian where the unnamed child (aka Baby Yoda) is literally pushing Mando's buttons, well, the buttons on his ship anyway. Since it aired, the internet has been doing its thing — imagining Baby Yoda is playing with the ship's radio.
The meme started a couple of weeks ago, so there a TON of them out there. I picked out a few of my favs:
And, OF COURSE...
so...the less i know the better by tame impala and sexyback by justin timberlake have the same bpm... pic.twitter.com/X9TmmUXfqs— ً (@benadrylled) March 10, 2019
Take 'em to the bridge. Read the rest
Sheck Wes, the "Mo Bamba" guy, didn't like a new music video and stiffed the production company, so they posted a funny remix. "Got a gun, but it's just a paint ball gun" approaches Weird Al-level good. Read the rest
Oneboredjeu slams together Modest Mouse's "Float On" with Queen's "Another One Bites the Dust" to great effect.
There are a so many points of apparent correspondence here I can't believe it's not edited! [By HappyOrange, via via]
P.S. You can buy the Doom soundtrack (by Mick Gordon) on vinyl at Amazon. Read the rest
Quake, the 1996 classic game set in a grim and hellish world of stone, fire and blood, pulsed with danger and violence. But a new mod from JP LeBreton turns it into a calm walking simulator, complete with a soundtrack based on Nine Inch Nails' chilly 2008 album Ghosts I-IV, which is available under the Creative Commons. Alice O'Connor:
Read the rest
In short, it's a Quake that's retooled to be nice to potter about. Quake as a whole is incoherent and largely brown (I quite like its exploration of browns and blues), sure, but it does have some interesting places and architecture. ... LeBreton has previously released tourism mods for games including Unreal, Deus Ex, and Thief, as well as a simpler one for Quake. He also keeps a game tourism page listing mods and instructions to make other 90s FPSs–and their modern descendants–safe to wander around.
Or if you'd rather Ghosts I-IV were paired with all the fragging and gibbing of Quake's original campaign, hey, LeBreton explains how to disable tourism too. He also details how to change which song plays on which level, if you fancy a fiddle.
Download Ghosts I-IV For Quake from Itch. You'll need the data files from a full copy of Quake to play, along with the Quakespasm fan-updated engine. The readme explains how to make it work.
Eclectic Method writes:
Read the rest
I made a house music video remix using only sound effects clips from the Indiana Jones movies. The sound design is made by Ben Burtt who also made the iconic sounds for Star Wars. So some of the sounds are the same as the Star Wars SFX Remix I did. You might notice how much a plane engine from Indiana Jones sounds like a laser from Star Wars. Whilst making this I also noticed the same punch sound occurring in 3 of the Indy movies. I'm pretty sure Han Solo and Indiana Jones' fists make the same sound.
To celebrate the abusive lying bastard's sacking by Fox News, let's once again enjoy this classic dance remix of his legendary meltdown from the "brown acrylic wig" era of his career.
The original:
This is presented on the viral internet as a clever 1991 cigarette commercial for "Sutaffu" cigarettes, but it appears to be from Topknot Detective, an Australian entry in the annals of Steve Oedekerk-style problematic remix humor. Note: includes child subjected to offscreen slapstick violence.
Here is an indisputably real Japanese cigarette commercial from 1991, introducing Sir Charles Sheen as himself:
The awkward, creeping humorlessness of The Big Bang Theory (and perhaps all studio sitcoms) is famously revealed by removing the audience laughter. But it is made truly unsettling by replacement with Ricky Gervais.
BONUS: The Big Bang theory with the laugh track replaced by children screaming:
The Auralnauts' wildly successful Star Wars remixes have gone from strength to strength, combining bad lip reading, South Park-ish raunchy humor, and massive dance-parties accompanied by some seriously rockin' tunes. Read the rest
Luke Williams writes, "I thought you might like this song called 'Make Heat' from my science-pop album MOONS." Read the rest
Amazing work from Dinahmoe Labs: an online soundbox that makes it easy to make your own custom remix of Never Gonna Give You Up by Rick Astley. All you need to do to get rolling is click the switches and enjoy. Annoyingly, you cannot share links to configurations: I like [blip, normal, jesus, blip, hiphop] Read the rest
Bassist Iggy Jackson-Cohen is a genius. HuffPo made the source supercut. Read the rest
You're welcome. Read the rest
In 2005 Xeni wrote about this Ashleigh Nankivell's Helping Johnny Remember, a "fabulously creepy remix short, sliced and diced from an old public domain social guidance PSA and re-animated with AfterEffects." Read the rest


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Tax Implications of Spread Betting in the UK
The Benefits of UK Spread Betting
One of the most publicized benefits of spread betting is that any profits that you acquire are totally exempt from taxation if you are resident of the United Kingdom. However, why is this and are there any other major implications that should be bought to your attention? Before proceeding further to investigate this subject in more depth, you need to consider the next very important statement:
"Tax laws can alter and can differ in other jurisdictions outside Great Britain. Consequently, you should always take legal and financial advice when evaluating your tax obligations"
Current Tax Status in the UK
Presently, profits produced from financial spread bets are exempt from UK tax. They do not attract either capital gain or income tax liabilities. The reasoning for these decisions are, in each case, totally legitimate and center about the basic issue concerning whether spread betting transactions are gambling bets. For instance, you will only be subjected to capital gain taxation if you sell an asset at a profit. Clearly, as spread bets do not involve the transfer of asset ownership then you should be exempt from this form of taxation.
Nevertheless, you can encounter problems if you create a profit stream from your trading activities which then becomes your principle source of income. Under such circumstances you will be utilizing your expertise and abilities to create a livable salary in a similar way to other consultants, such as doctors and lawyers. If you were fortunate enough to achieve such a desirable status that you will have PAYE obligations. If you are uncertain about your professional status then you should always consult with an appropriate expert about these matters.
What is the viewpoint of the UK government? There are some good reasons why the UK Inland Revenue is not desperately in a hurry to modify the current taxation status of spread betting. This is because not only will profits be subjected to taxation but losses could then be used to offset future taxation liabilities. Such a situation could cause serious problems for the UK authorities. As the majority of spread betters are gamblers and not professional traders, most of them lose consistently as opposed to capturing consistent streams of profits. As such, the Inland Revenue could lose more income than it would gain if it started to tax spreading betting seriously.
Do any other taxation implications exist that you need to consider if you are a UK citizen? Yes, there is. For instance, the downside to your spread betting profits being exempt from tax is that your losses cannot be used to offset your future taxation obligations. In contrast, you would be entitled to this important benefit if you were involved with other more traditional forms of speculation, such as trading the stock and currency markets directly.
The Implications of Tax-Free Spread Betting
As already stated, if you are an UK citizen then your profits will not be subjected to capital gain or income tax levies. In addition, your spread betting activities will not attract stamp duty. You will find that not being eligible to capital gains taxation is a big advantage as this status will prevent you from losing a significant portion of total earnings. There are also no income taxation liabilities pending which could strip as much as 50% of your total returns if you have a high income status.
However, you need to appreciate that your spread betting activities will only remain tax free as long as they does not become your primary source of income. Consequently, many taxation specialists advise that you should list yourself as a trader or day trader when you initially open an account with a spread betting broker. This is because if you do not undertake such a step then you could experience difficulties verifying that spread betting is not your key source of income if the UK Inland Revenue should query your status at a later date.
Essentially, if you earn enough to survive by using other legitimate sources of income then your spread betting income will not be subjected to taxation. You will only encounter problems if this is not the case and you are living totally from the earnings acquired from your spread betting pursuits. If you have any doubts whatsoever, then you are advised to consult with the UK Inland Revenue directly in order to resolve any uncertainties.
In a nutshell, if you are a successful spreading betting trader who earns a consistent stream of sizeable profits then you will be exempt from any form of taxation as long as this is not your primary source of income. In contrast, if you do not have another taxable occupation then the Inland Revenue will classify you as a professional gambler and you will lose your valuable tax exemption status.
So for the sake of total clarity, if you already pay Income Tax though some other form of employment then your spread betting activities will not be subjected to taxation even if the profits that you acquire exceed your income. This is because you will not be categorized as a professional gambler under such circumstances.
The primary reason why the Inland Revenue is so reluctant to classify you as a professional gambler is that you will then be entitled to use your trading losses and costs to offset your future taxation obligations. Currently, as the majority of UK spread betters are not full-time gamblers then they are not subjected to any form of taxation.
If you were so fortunate as to make a living from this form of speculation then you may be so wealthy that you could recruit the professional services of an accountant to address your taxation issues. In addition, you could also provide yourself with some form of protection by creating a self-employed subsistence income which could attract PAYE. However, if you do adopt such a ploy then you must appreciate that UK taxation laws are open to interpretation as well as being updated on a regular basis, especially to address any loopholes.


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Farnsworth Farms - Fresh Apple Cider and Produce
There are few things in this world as delicious as farm-fresh produce. If you're in or near the Sandy/Draper area, heading to Farnsworth Farms is a must!
Farnsworth Farms is located in Sandy at 11228 South 700 East. For over 50 years the farm has been owned and operated by the Farnsworth Family. Their specialties are apples and apple cider, though they offer a wide selection of all kinds of farm-fresh produce.
What makes their apple cider so special? They hand-sort every apple that goes into their cider, making sure it's only made up of the absolute best apples. Their rule is: "if you wouldn't eat it, don't put it in our cider." In many commercial ciders there's not a good sorting process, meaning that sometimes rotten, bad or even moldy (yuck!!!) apples often get into the cider. Even though the cider is pasteurized, the flavor is still tainted. With Farnsworth Farms apple cider, however, you get superior taste and quality.
In the fall Farnsworth Farms grows tomatoes, eggplant, watermelon, cantaloupe, honeydew melon, jalapeno peppers and Anaheim peppers. They allow the public to come and "pick-your-own" produce, right out of the field. They love how this gives families the opportunity to show their kids where food really comes from (the farm, not the store).
My kids had a blast visiting Farnsworth Farms. They got to see how the cider is made and even got a hay ride around the farm on the tractor. Then we all got to pick some yummy tomatoes right off of the vine. It was such a great family night out together.
We were sure to bring home lots of fresh Farnsworth Farms apple cider (which was gone in a day!).... mmmmm... just thinking about it makes me want to run out to Farnsworth Farms right now for some cider!!
Our family first experienced Farnsworth Farms with facebook.com/sassyscoops, a group a Utah bloggers who review and feature local businesses. After featuring Farnsworth Farms, our family became lifelong fans!
Read more from Quinn Curtis at facebook.com/sassyscoops.


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Weigh the pros and cons of technologies, products and projects you are considering.
SAP Basis
Third-party analytics tools enrich SAP choices
Big data analytics is becoming the must-have new application for the enterprise. SAP users are riding the analytics wave with access to a rich set of options not only from SAP itself, but also from many third-party analytics vendors. As a result, ... Continue Reading
What's the difference between SAP ABAP and SAP Basis?
Confused by the difference between SAP ABAP and SAP Basis? Developer Ethan Jewett explains how to tell them apart. Continue Reading
Top five tips for SAP BW
Looking for ways to get more out of SAP Business Warehouse (BW)? Expert Ethan Jewett lays out five key strategies all SAP BW teams should follow. Continue Reading
Navigating the business application software licensing maze
In this month's issue of Business Applications Digest, find advice from industry insiders on managing business application licensing. Learn why this complex and ever-changing topic can have huge financial implications. Get expert advice, and learn ... Continue Reading
Choosing an SAP Basis support provider rests on many factors
In addition to pricing, companies need to take into account cultural fit, personal chemistry and proven expertise when evaluating SAP Basis outsourcing partners. Continue Reading
Collaboration a must for SAP hardware teams and software teams
Hardware issues affect SAP software performance in SAP infrastructures. Does the SAP hardware team resolve these issues or the SAP software team? Or is there one SAP-centric IT staff? If the server and hardware managers aren't part of the overall ...Continue Reading
Mission-critical SAP software demands a mission-critical hardware infrastructure
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SAP Software Deployment Manager vs. Java Support Package Manager
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A user learning SAP FI is looking for a trial version of SAP IDES ERP ECC 6.0 software.Continue Reading
Sending advanced vendor details throgh ALE IDoc
How to send advanced vendor details throgh ALE IDocContinue Reading
Saving vendor information with a user exit
A mini workflow might be the best way to collect vendor information, suggests expert Axel Angeli.Continue Reading
How to choose rows from ALV output for secondary listing
In this expert response, SearchSAP expert, Matt Billingham, instructs on choosing rows from ALV output for secondary listing.Continue Reading
Evaluating BW on a Windows/Oracle platform
Processing vendor invoice while withholding tax in the FIDCCP02
Post a vendor invoice referencing an existing invoice
Using Transaction FBR2, an Accounts Payable user can reference an invoice accounting document number.Continue Reading


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Opinion regarding VOA's article "Analysts See Political Maneuver in Hun Sen Speech"
|HERO (left) VS ZERO (right)
Cambodians need to help themselves
Many Cambodians fear the Khmer race and culture will be usurped if
Vietnamese are permitted to migrate to Cambodia unchecked, and Thailand
continues to threaten Cambodia's border in a contentious, long-running
dispute over an historic site.
Yet Cambodians, in general, are not
united or unified; democrats have difficulties finding a common voice,
conflicts of personality and among groups are commonplace.
To save
Cambodia, Cambodians call for "reactivation" — implementation — of
the 20-year-old Paris Peace Accord, signed by 18 governments and the
four warring Cambodian factions, with the United Nations bearing
But the accord is a dead paper. The best stipulations are
only as good as the effectiveness with which they are implemented.
There's no world guardian of individual rights, freedom and the rule of
law coming to the rescue.
Foreign governments watch the Hun Sen
regime violate rights, freedom and the rule of law; the neighbors to the
east and the west encroach on Khmer territory. Aid donors even provide
annual funds to keep the regime afloat.
Let's face reality:
Democrats are on their own. National interest dictates the actions of
foreign governments, who deal with Hun Sen, as they needed a sense of
stability and security (through oppression) to produce other activities,
political and economic. They aren't blind to Hun Sen's autocracy or
ignorant of what it does to Cambodia.
But they don't see a credible alternative.
Cambodians say they don't need preachers behind a keyboard; they need
people who can make things happen. But if each Khmer does something,
things will happen.
Hun Sen loves the situation. With the help of
his "willing executioners" and his party machine, he perpetuates it.
Sadly, some regime opponents fall for his invite to be distracted from
fighting autocracy and involve themselves in wasteful infighting. Doubts
and suspicions are sown, gossip and rumors spread to stir and divide
A week ago, a tape-recorded message of a 2007 telephone
conversation between Kem Sokha, head of the Human Rights Party, and Hun
Sen created an uproar amongst democrats. Radio Free Asia's May 29
report quoted Sokha's allegation that Hun Sen's ruling Cambodian
People's Party destroyed the royalist FUNCINPEC party and the Sam Rainsy
Party, and "now they want to destroy the Human Rights Party." Sokha
denied he was ever a CPP puppet.
The conversation lent credibility
to the assertion that the HRP was created by Hun Sen to undermine the
SRP. On the recording, Hun Sen praised the HRP's success through his
financial support and by allowing it to use the Olympic stadium to hold
its congress.
In yet another illustration of the self-destructive
tendencies of the democratic opposition parties, the Khmer People's
Power Movement chairman, Serey Ratha Sourn, circulated a letter SRP
president Sam Rainsy wrote to present his "utmost sincere greetings" to
the new General Secretary of the Communist Party of Vietnam, Nguyen Phu
Trong, with the wishes for "friendship and brotherhood" between Cambodia
and Vietnam "based on mutual aid and mutual respects."
to more critical matters was eclipsed. For example, in April, leading
international human rights groups urged foreign governments to oppose
the Hun Sen regime's proposed law that would allow it to shut down any
group considered opposed to the regime.
In early May, Christophe
Peschoux, head of the U.N. Office of the High Commissioner for Human
Rights, was forced to leave Cambodia: "When there is no more limit to
executive power … it becomes arbitrary and abusive," he said. "This is
what is happening today."
A May 25 demonstration appealed to the
regime to save the Prey Lang forest, home to fruit trees, wild animals
and considerable biodiversity. It's a green space that covers about
3,600 square kilometers cross four provinces and the traditional home of
members of the Kuoy ethnic minority. Some 700,000 people rely on the
forest for survival.
In September 2009, Hun Sen approved a 70-year
lease on the land to Vietnamese-owned CRCK Rubber Development Co. Ltd.,
which began land clearing early this year for a rubber plantation. On
May 30, SRP lawmakers asked Hun Sen to cancel all economic land
concessions in Prey Lang. A CPP governor blasted SRP lawmakers for
playing politics while the concessions bring development.
Of no
less importance was a Khmer poem on the Internet about Khmer soldiers at
the Khmer-Thai border. It asked why the soldiers are being abandoned
with insufficient food, water, medicine, clothing, blankets and mosquito
nets while Hun Sen's security guards are well taken care of.
the same time, the Bangkok Post ran a story about Thai soldiers, whose
"effective weapon" is the "Fresh meals, better living conditions and
support from locals (that) are all part of the psychological war. …
During a break in the clashes, Thai troops often invite Cambodian
soldiers for a meal." What's wrong with this picture?
Lost in
cyberspace was the story of SRP lawmaker Mu Sochua and her team on the
"campaign trail" in northwestern Cambodia, visiting one village at a
time. In the May 31 posting, Sochua and her team were "surrounded,
harassed and threatened" by village authorities and CPP youth members as
she told villagers of their rights to free public health care and
Cambodians must help themselves more for others to help
them. Their journey to rights, freedom and the rule of law is a human
rights issue that deserves more international help. Still, the
democratic opposition must focus its energy and activity on the problem
they all hope to solve, not on each other's shortcomings.
A. Gaffar Peang-Meth, Ph.D.,is retired from the University of Guam. Write him at firstname.lastname@example.com.
The Wrong Way to Combat Pedophilia
I've become a bit desensitized to a lot of what you might consider
absurd or socially abnormal at the very least.
Case in point — last month, Prime Minister Hun Sen announced a new law,
which was put forth as an effort to shake the country's notorious
pedophiliac reputation.
if they were both consenting adults… the same age or older. That means
if a 50-year-old man were to meet a 60-year-old woman and fall in love
(I'll admit, it's not likely to happen in this country) they would be
legally forbidden from tying the knot.
are forbidden from getting hitched with Khmer women. This equates to
about 10 times the national Cambodian salary, in a country where police
make $25 a month, and a hell of a lot more than anyone I know earns, as
English teachers are lucky to crack $1,200 per month.
apply to foreign women, who could marry a 15-year-old if they damn well
felt like it without taking any flack from the government.
for the first time in the country's history last month — at a laughable
salary of just over $1,400 a month. Comparably, Barack Obama pulls in a
comfortable $400,000 a year.
as a foreigner you now have to make almost double what the Prime
Minister makes.
fuck the institution of marriage — by being the only royal family
member in the world to not even bother RSVPing to the wedding of Prince
William and Kate Middleton.
trolling the streets for girls barely out of high school is somewhat
admirable in theory — but in practice it does nothing to reduce this
accepted, never-ending conveyor belt of white-bread-ophiles.
and powerful — quite possibly the worst breed of this predator class.
vulnerable and desperate women of this country on a case-by-case basis,
if they were really concerned about this problem at all, the Cambodian
government has taken the lazy route (as is the norm) by casting a
stereotypical net over the problem.
read that correctly as well), this law not only further oppresses women
who are longing for a way out of debilitating poverty — but it also
stifles potentially uplifting relationships, as I have met a growing
number of foreign men and local women, who have to flee the country to
marry the person they love — or at least the person who will get them
out of this shithole.
megalomaniacal government approach to skirting the real issue, by taking
an ass-backwards method of drawing attention away from easily ignored
issues such as economic land concessions — where hundreds of thousands
of villagers struggle to figure out where the hell they're going to live
in the next decade while neighbouring countries develop rubber
plantations and tear down supposedly protected forests.
Reuters and AP, while none of them have dare touch on the the selling
off of close to 10,000 hectares of a protected National Park last week- –
an issue that barely made it into the local media.
— who needs WikiLeaks when the government can fuck the local population
over without even attempting to hide it's motives?
Adam Miller
Apocalypse Not: Where's the Rapture, Harold Camping?
Rapture did not arrive and the righteous (as if there are any) did not
vaporize and ascend into heaven, leaving the wicked behind to perish on a
burning earth.
prophesied the world would end at precisely 6pm on Saturday, May
21st (God is a real anal-retentive, punctual supreme being) and the
"saved" (manipulated) would gradually ascend into the sky like
church-going projectiles. Meanwhile, the wicked among us would be left
to endure a series of earthquakes, floods, and war until ultimately
perishing in October. Well, it's a good thing we already have all those
Zealand, the Pacific Islands, and throughout East Asia, and there hasn't
been a single report of any human being ascending into heaven.
Daniel Boerman tweeted: "I'm from New Zealand, it
is 6.06pm, the world has NOT ended. No earthquakes here, all waiting
for the Rapture can relax for now."
Bush's WMD intelligence, or the denizens of that part of the
world simply aren't worthy. But which one of those conclusions could it
possibly be??
millions of dollars on more than 5,000 billboards plastered with the
doomsday message. In 2009, the non for profit reported that it received $18.3 million in donations, and had assets of more than $104 million.
their hard-earned money on billboard advertisements and mass media in
order to warn the world population of the impending Rapture must be
livid over the Apocalypse Not. Then again, it's safe to assume that
these miserably uninformed loons will make apologies for Camping and
rationalize some of the most preposterous reasons as to why it did not
happen. Maybe God was too busy trying to find Barack Obama's real birth
certificate? More likely, god is working with a team of attorneys on
suing scare-mongering charlatans like Harold Camping for slander and
So where is the King of Hype himself?
engineer behind the ludicrous pronouncement has gone completely silent.
The Oakland, California, headquarters of the network of 66 U.S.
stations, which has international affiliates and had posted billboards
around the country warning of a May 21 Judgment Day, were shuttered with
a sign in the door that read "This Office is Closed. Sorry we missed
you!" In fact, Camping, whose deep voice is frequently heard on his
radio network expounding the Bible, could not be reached immediately for
comment on Saturday.
preparing to depart earth to hoodwink the gullible extra-terrestrials of
nearby Mars?
pronouncements about the demise of the plant. In 1994, Harold Camping
first made his patently false eschatological tendencies known by
predicting that the world would end Sept. 6, 1994.
Fortunately nothing happened, but more unfortunate is that Camping was
able to prepare to once again cause mass hysteria with his brimstone
rhetoric and, worse yet, rob the ignorant masses of their riches. This
type of posturing, whether deliberate or inadvertent, is without a
shadow of the doubt the most atrocious type of manipulation. Mr. Camping
and his followers might want to consider 'refudiating' their
post-millenial dispensationalism and– dare I say– actually heed Jesus'
teachings and try and make the planet a better place by working to
prevent global warming and the plundering of the planet by sinister and
greedy oil tycoons. But in the mean time, it might be best if Camping
and company seek out the biggest rock they can find (since that's
probably what they can afford) and collectively crawl under it. The
adults of the world have work to do and can no longer be bothered by
such fantastical frivolity.
Who is blocking Internet access, acting against government policy?
happens at least on one more Internet connection: Metfone. I cannot
verify this information myself. And I do not know if Internet access is
hindered also on other systems.
to another Cambodian ISP – Cellcard – there is no restriction.
of blatant actions against government policy which has been stated by
two Ministers of the Royal Government of Cambodia.
- acting against fundamental rights: the access to information,
- they do things for which there is no legal basis,
- they make some ISPs supply deficient services to customers who have paid for full services.
"We don't have any policy to shut down, to close the sites," he said. "Sometimes … there is a problem with the ISP."But a member of the staff of this Ministry had written to ten
Internet service providers, using the name of the Ministry, urging them
block the access to certain places on the Internet.
"The right to access to information is the key to good
governance." In his speech on the occasion of World Press Freedom Day on
3 May 2011 he referred also to the on-going blocking of some websites
by some, not all, Internet Service Providers. "We don't have any
intention to block any websites, any, even a website where they put an
obscene photo of the King – we never block," he was quoted from an
interview after his address to the meeting. "Shutting a communication
system isn't beneficial to the state," he added. "The government does
not have a policy to block this website. Even I myself need to access
and read this website too."
But my own access to some sites is still blocked on my Online
Internet access line. However, the Cellcard Broadband service is not
restricted. There may be also others like that – I appreciate to get
information which ISPs provide normal services, and which ISPs withhold
the full Internet access contracted.
When I inquired with Online by phone, I was told: "We know there are problems, but we do not block!" So I wrote to Online:
"Since several days, we experience that several web
sites are not accessible… I am informed that the same sites which we
cannot access with the Online connection are available through other
ISPs in Cambodia.
As this situation continues now already for several days and you are
aware of it, it is surprising that you did not rectify this
Would you please inform us about your response to us, your paying
customers, who suffer from problems at your company, with interventions
that do not affect other ISPs in the country. Will you offer a financial
compensation for service not delivered for the period of time of this
blocking? When will you reestablish to deliver the proper service for
which we are paying?"
More than one week later, and after a reminder was sent, the
administration of Online did not care to respond. I am now considering
to change to another ISP, one that provides the legally contracted
On 6 March 2011 I had written:
Ms. Sok Channda, the CEO of Cambodia Data
Communications, maintaining MekongNet and AngkorNet, said she had
received the email, but no official letter from the government. "We work
on letters, not email. If the government orders, they send us a letter.
We do business under the government and the government allows us the
license… We must follow but we cannot follow just email or phone call."
This raises, of course, the question, why the leadership of other
ISPs did not take the same stand, based on a clear application of
principles of public administration.
It raises a similar question: Why do consumers maintain contracts
with companies that do not deliver what they promised? It is, of course,
understandable that there can be temporary unforeseen technical
problems, where we as consumers have to wait until the problems are
fixed in a timely manner. But when access is blocked for a long period
of time by some ISPs and not by others, it is obviously not a technical
computer or network problem.
Fortunately, consumers can make choices, by selecting ISPs that
deliver reliable services within the framework of government policy and
the law.
Source: Thinking21.org
The world is so blind
Santel Phin, the founder of
Connect with Santel Phin on FACEBOOK
peace. We don't want to make any war against anybody, especially our
neighbors. That was our own mistake that have made lost a lot of lands.
|REUTERS PICTURES. Cambodia's Defense Ministry spokesman Chhum Socheat
(R) and Cambodia's government spokesman Phay Siphan address the media
during a news conference at the Council of Ministers in Phnom Penh April
22, 2011.
with Thailand? Even before this, who started to send troops to border
and made up everything?
Thais medias. Don't let them fool you around. Thailand has power in
medias and weapons. They smiled and talked anything they want. People
will listen to them. They are good in acting. Hollywood should make a
film about them.
territory and don't let anyone invade our country. This is a very clear
statement made by our PM. We are not good in distract people from the
reality. If you invade, we fire. This is the simple logic, moreover it
is a natural reaction.
time to rebuild the country, we have enough bad memory with war. There's
no reason for a country to make war with another country that has
stronger economy of 26 times than its own. The Cambodian army spent $191
million in 2009, compared with $4.9 billion for the military in
Thailand, according to the Stockholm International Peace Research
Institute (source).
of a Thai's base that they are using to fire into Cambodia territory.
Do you feel any protecting gesture? The journalist also confirmed there's no sign of fire back from Cambodia.
on training. If you believe what they said, the world is so blind. UN
is blind, USA is blind. How can you ask Cambodia to restraint when
Thailand is invading their country. Asean can't do anything. They can't
make Thailand accept the observers.
of the Indonesia FM.
red. They will continue to use border issue to save their political
crisis. On the other hand, their nonsense behaviors will give bad image of Thailand to the world.
are neighbors for a thousand years. It is sad to see this thing happen. I
hope the world will see the reality and react in the right way to
finish this war.
information from Cambodian sides, so that the world can see from both
sides. You can follow me at twitter for more update on the issue.
Cambodian future seems bleak
A. Gaffar Peang-Meth
had begun writing on a different topic for today's column. On Jan. 21,
the U.S.-based International Republican Institute released the results
of a survey that said 76 percent of Cambodians are satisfied with the
direction of the country, citing infrastructure improvements such as
roads, bridges, buildings and schools, and 23 percent say it is headed
in the wrong direction, citing corruption, unemployment, poverty and
Statistics are awesome. They can be made to say many
things. They are numbers with no feeling. Only real people laugh and
cry. Elite kids spend $2,000 drinking at a nightclub, others scavenge
city dumps for food. Functionaries write checks for $50,000 like it's
nothing while some citizens, evicted from their only homes, are beaten
by police.
During a coffee break, I read the March 28 New York
Times "Tools for Thinking" by David Brooks. A day after, Brooks' "More
Tools for Thinking" appeared.
Then, an email arrived from Phnom
Penh. The writer read my column, "Young Khmers key to the future," and
said I hit the nail on the head. He described the country's "visible
hardware" — buildings — everywhere, bemoaned its lack of the much
needed "software" — informed critical thinkers. A strong culture of
suspicion and mistrust will "cripple society even deeper into a passive
coma," he said.
"Even many of the young are now in this unfortunate trend," he wrote.
hypothesis about Cambodia's future parallels my own. Cambodia is a
nation of youth. More than half of the populace is under the age of 21.
The median age is 22.9 years, but Cambodia spends only 1.6 percent of
itsGDP on education.
An uneducated populace is consigned to
low-skill, low-wage jobs — 4 million live below the poverty line. As
significant is the reality that those who lack education also lack the
tangible and intangible resources that catalyze change, a likely
calculation of a regime that breeds fear and corruption and disdains
its people's rights.
I scrapped my column on the survey. That email redirected me.
As regular readers may have surmised, I don't write this column to
win popularity. I am trying, in my way, to spark some action from
Cambodians, many of whom seem to have their heads in the sand, so to
speak. Cambodia's future depends on how its people think. In
furtherance of my mission, I came across Brooks' columns referencing a
symposium on the mind and society sponsored by the Edge World Question
Columbia University's John McWhorter's "path dependence"
got me under way. "Somethingthat seems normal or inevitable today began
with a choice that made sense at a particular time in the past, but
survived despite the eclipse of the justification of that choice," he
Creatures of habit, men do what they have always done.
When typewriters jammed as people typed too fast, manufacturers
designed a keyboard to slow typists down. We don't use typewriters
anymore, but with our state-of-the-art computers, Brooks noted we still
use "the letter arrangements of the qwerty keyboard."
Morozov's "The Net Delusion" says man often tries to solve problems by
using solutions that worked in the past, rather than looking at each
situation on its own terms. New conflicts are still seen through the
prism of Vietnam, the Cold War or Iraq.
Brooks, who noted that
many contributors to the Edge symposium discussed the concept of
"emergence," wrote that "public life would be vastly improved" if we
relied more on this concept.
"Emergent systems," he explained,
"are ones in which many different elements interact. The pattern of
interaction then produces a new element that is greater than the sum of
the parts, which then exercises a top-down influence on the constituent
Culture is an emergent system, Brooks wrote. "A group
of people establishes a pattern of interaction. And once that culture
exists, it influences how individuals in it behave."
systems must be studied differently, "as wholes and as nested networks
of relationships," Brooks said. He suggested we think "emergently"
rather than try to address a problem like poverty through teasing out
individual causes.
Fast facts
I have written about the impact of Cambodia's traditional
hierarchical culture. Brooks' comments align with my long-held view
that culture influences how people behave. What is supported by the
theory of emergent systems is the idea that culture is susceptible to
Unfortunately for Cambodians, education and the
intellectual capacity that is its outcome, are essential elements to
cultural change.
A reminder about how a high-quality education is
essential to a meaningful life is found in some fast facts on the Bill
and Melinda Gates Foundation's website. The Foundation notes that a
college degree or professional certificate is critical for most young
people to achieve success and security in today's labor market. By
2018, 63 percent of U.S. job openings will require college education,
and employers will need some 22 million new workers with college
degrees, but colleges will fall short by 3 million graduates. U.S.
adults ages 55 to 64 are tied for first in the industrialized world in
college degree attainment, but young Americans ages 25 to 34 are tied
for 10th.
Cambodia's future seems bleak. The generations of
Cambodians, my generation, that profited from at least a basic
education, will fade away. The young who are left to carry on must
grasp the importance of education and find a way to pursue learning.
What they think and do now will determine their nation's future
A. Gaffar Peang-Meth, Ph.D., is retired from the University of Guam. Write him at email@example.com.


text:
When you work on perfecting your product, you are probably looking at your metrics, your users behaviors, and identifying missing features that you may add to the backlog to eventually get them done and launched to improve your product's performance. There also is a great deal of improving on tops of existing features, but let's focus for a moment on new ones.
Here is a brief description of what most people do in order to add new stuff:
- You identify new customer pains to solve
- You correctly prioritize the backlog to make sure you are doing what's more important
- You do an amazing job designing the feature, making it usable and validating it through user testing
And then you launch! Congratulations! A moment later… absolutely nothing has changed. Sales didn't grow, usage or engagement didn't skyrocket, conversion has not increased… not even your grandma called to congratulate you on the new launch.
Are you familiar with this scenario? I certainly am. So what happened? What can I possibly have done wrong?
That time I did not communicate my awesome new feature
What I have found after some of this heart-crushing experiences is that doing a great job at communicating a feature is as important as the feature itself.
Let me illustrate with an example:
I have worked for a while with tourism mobile applications. We were working with the team on launching a new product funnel to sell a service we still didn't have in the app but represented a good share of sales for the company on the website, so it was a pretty big deal and we expected to raise sales in an important percentage for the app.
Our home page for some time was a search box to find certain products, but we had a (controversial?) "hamburger button" that, when tapped, extended a menu listing some other features that the application had, like post-sale support and tools to use during the trip.
So we went the easy way: added a new row to the menu displayed by the hamburger button to access this new feature. Of course, you see where this is going. But please try to imagine our perspective at the time: we were all the time accessing that menu and it looked pretty reasonable to put it there. We even run usability tests that showed that the users found our new flow! But seen in perspective our tests were absolutely biased by our scenario creation that told the user "how would you buy X?"… the users pretty easily found that X was not on the screen, then opened the menu, found the service and bought it.
But, what about the users that didn't even know we were selling X now? What about the users that would not have our user testing team telling them to find X? We definitely needed them to know up front when opening the app that they can now buy the new service.
How do we identify feature communication issues?
I would say that from any user flow / behavior analysis you should notice the problem: no one is accessing / using your new feature. That's the easiest and ultimate indication that you are miscommunicating it. In the previous example we easily saw that we didn't have a content, pricing or conversion problem: users that actually went into the flow were finding it useful and buying, it was just that not enough users were not accessing it.
There may be more subtle cases though. For example, we launched a "favorite" feature with which users were able to add services to a "wishlist" to access them later. The feature was displayed basically in all result pages, so from the point of view of "page access", users were right there. So when they were not using it, the question was: are they not seeing it or is it just not useful? For this type of scenarios you can follow up with better thought user testing, or directly ask a massive amount of users in surveys, or even if it is not complex try to change the feature communication running some A/B test and see if it changes behavior.
How can I do better?
I would love to help you avoid making the same mistake, but actually making a good communication of a feature is almost part of the feature design itself and it depends a lot on your product, your users, and what you are launching.
In any case, I will try to give 4 tips just to feel I'm useful 🙂
- Let the users now in their first contact with your site/app that you have something new
This is a no-brainer, but many times teams (as mine!) may make poor choices on where to place the announcement. Another example for this poor decision would be adding your news in the home: for many sites, this would be a bad idea since most of the users come through google searches to particular landing pages and don't even visit the home.
- For some time, use some kind of "new" ribbon
When you add something to an already crowded page or menu, use something to highlight it. A new ribbon, some animation when the user first sees it or any sort of highlight that works for your product.
- Include in your design phase a step to think about how you will communicate it
What I have seen over and over (as my example with the mobile app) is that the team just did not consider communication in the feature design, so when you're reaching a deadline and just want to release all your work, you choose the easiest way. Make you sure you think about communication in the design phase, and you will certainly avoid this problem.
- If possible, add some off-site or not-in-app communication
Also something you may see all the time with great products you are already using: whenever you have something big coming up, that would be valuable to the user, just let them know through an email or any other sort of contact you have with them. In my case, I have found for instance that mobile push notifications were extremely powerful (it was just like an invisible force made the user open the app and test the new feature whenever we sent them a push).
Beware of "the recipe"
Just as I said, you can't write a "recipe" for effective feature communication, simply because of the humongous variety of products and features that can be launched. Even for your product do not expect that the communication that worked for a feature will work for the next one. The best you can do is plan each feature with its corresponding "best communication plan" (or at least the best the team can think off).
In another product I was working on with my team, a kind of CRM, we had B2B clients that logged in regularly to work with it. Since we were going to be launching a lot of new features and we were a very clever team, we created a "reusable" feature communication banner that through configuration we would be able to turn on and off and change the communication text.
One of the first features we communicated using it was an incredibly important invoice system change, that we needed to make sure everybody knew. So we turned the communication banner on with a nice text telling users about the change, and we keep displaying it for every login for 1 month. Very powerful, and impossible to miss. What we did not envision was that, as with regular promotion banners, users learned to ignore it. So the next feature we communicated using that tool was absolutely invisible for users, they stopped reading this piece of news that after the first login said nothing new to them and added no value.
Final thoughts on product communication
In the first paragraph, I kindly requested to focus on new features. The reason for that is that I believe most of the work you do on optimizing existing features is actually optimizing communication and usability!
Think for instance in A/B testing: when you are testing the color of the button, the position of your subscription box, or even the text of a call to action you are actually working on making it more "visible/usable" to the user hoping to increase conversion, engagement, etc.
Of course there is a lot of work improving other things like speed or processes automation and many other areas of your product, but if you are working on improving the front end of a digital product I would bet there is a lot of communication and usability involved.
I have said a lot about how useful and valuable I believe communication is. But certainly something else to consider is that it is usually cheap. Implementing a banner, or a "new" ribbon may be extremely easy for your development team. Not to mention sending an email or a push notification. So if new analyze its "standalone" ROI it should be very high, and on top of that, communication may be the cause of making your "expensive" feature a good investment or a terrible choice. So as good metric driven Product people we are, we should always consider making good use of it!