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Anger Management
It was a Ladies' Day like any other at Keller Golf Course in St. Paul, Minn. Players shuttled from hole to hole enjoying the day while employees went about the work of keeping the course in shape. Things changed when a golfer teed off and sent her ball flying straight at a spray rig, where it stopped short of a greenside bunker.
The golfer was furious by the interference and let the spray technician know about it. The course employee got defensive. He picked up the ball and threw it into the bunker saying, "That's where it would have ended up!"
"Needless to say, he wrote a letter of apology to the member," says Keller's superintendent, Paul Diegnau, CGCS. "All was forgiven." The golfer continues to play at Keller.
Like many golf courses, Keller does not have written rules on dealing with angry golfers. National groups, such as the Golf Course Superintendents Association of America (GCSAA), do encourage the course to create its own policies and training procedures.
"It is really up to each facility as to how they want their staff to interact with the golfers," says Jeff Bollig, GCSAA's director of communications. "I'm sure every course has a policy of how they deal with golfers, like any other business. I would say it would be wise."
An angry customer is more than just an annoyance; he or she can also cost you money. An unhappy customer could tell as many as 20 people about the experience.
"We don't want the customer to leave in a negative mood," says Gene Fleming, director of golf at Herndon Centennial Golf Course, Herndon, Va. "If he leaves upset, he's the worst advertisement you can get, whether he is right or wrong."
On the flip side, studies show that 70 percent of those angry folks will become repeat customers if they feel their problem is resolved, and 95 percent will golf again if the issue is resolved immediately.
Start thinking of complainers as blessings in disguise. As many as 90 percent of customers who believe they have been wronged never complain; they just take their business elsewhere. An angry golfer who tells you about his problem hasn't yet decided to take his business to the competition. That is a customer worth saving.
"Golfers are not the enemy, they are your customer," says Chicago Golf Club's superintendent, Jon Jennings, CGSA.
Golfers lose their cool for many reasons — from course conditions or maintenance procedures to cup placement and slow-play issues. Another common trigger is alcohol.
"At the first golf course I worked, it was somewhat common for a golfer to be removed from the course by the sheriff. Usually, in such instances, alcohol was involved," Diegnau says. "The majority of irate golfer instances stem from the use of alcohol."
With or without alcohol, it is wise to have policies and procedures in place to help employees deal with angry golfers. The smartest first step is prevention. Try to plan maintenance before or after hours or during slow times. When there are unavoidable interferences, communicate those in advance to golfers.
"Have the golf shop tell golfers to be prepared for possible interferences. People don't like surprises," Jennings says. "If you've communicated well, you usually don't have any problems."
Likewise, warn employees about causing interferences. Sometimes they are unavoidable, like the mower at Alvamar Golf and Country Club, Lawrence, Kan., who got in the way of a group nine times in one day. That situation led to a refund.
Other times, interferences are unavoidable or accidental. Work with employees to prepare for these times. The maintenance person at Herndon Centennial keeps extra golf balls on him at all times. If he runs over a golfer's ball when he's mowing the rough, he can diffuse the situation by giving the golfer a new ball and an apology.
An ounce of prevention can go a long way, but not always far enough. Golfers will get angry; therefore you and your staff need to be prepared to handle it. The first decision to make is who will deal with the irate customer. Some managers want to handle these situations themselves, while others choose to empower their employees to tackle tough situations.
"We train everybody and we try to involve everyone in our decision-making process," Fleming says. "The manager may be tied up on another project or in a meeting and our goal is to have the individual leave here happy, so we try to empower the employees to solve the situation as best as possible. If the employee can't, there is always a supervisor there who can."
If customer complaints are management's domain, teach employees how to quickly and politely redirect angry golfers to a supervisor. This arrangement works especially well in instances when the employee is the reason for the complaint.
"Our employees may not have a thorough understanding of why they are doing something," Jennings says. "If I have them mow the front nine fairways, they may not have an understanding of why and can't explain it as well as I can."
Jennings asks his employees to listen carefully to customer complaints and then to immediately discuss the situation with a manager, who has the authority to make sure the problem gets resolved.
Managers who allow employees to handle sticky situations need to be sure everyone follows the same ground rules.
Rule #1: The best defense is to never be defensive
When an angry, belligerent golfer storms up to an employee, it's easy for both parties to lose control. But it is critical that the employee resists the urge to get involved in a back-and-forth conversation with the customer. That will only serve to amp up emotions and make the situation worse.
"It's like an arms race; you don't want to escalate the situation," Jennings says. "If someone is yelling and you yell back, you just make things worse. But if you say something with sincerity and you mean it, you will have that person go away feeling better."
Rule #2: Keep your mouth shut and your ears open
Instead of defending oneself or trying to explain away a problem, an employee should remain calm and simply listen to the customer's concerns.
"The number-one mistake people make is that they don't listen to the complaint," Fleming says. "You need to listen, whether you agree with the customer or not, and don't argue back. If you don't listen or keep a positive attitude, you won't get that customer to cooperate with you and you are in a losing situation."
Listening well can also help identify a customer with a valid complaint vs. those who hope to scam the facility out of a free round or who are just habitual whiners.
"My membership is comprised of 99.5 percent great and respectful people, and 0.5 percent complainers," says Jack MacKenzie, superintendent of North Oaks Golf Club, North Oaks, Minn. "It is my job to treat each of them with respect. It is my challenge to discern the real member concerns from the perceived member concerns."
Rule #3: Apologize, apologize and then apologize again
The customer is always right. Unless the golfer resorts to violence, which is pretty rare at most courses, the employee's job is to "yes them to death," says Dick Stuntz, vice president of golf course facilities at Alvamar Golf and Country Club.
When the golfer has finished rattling off his or her list of complaints, it's time to apologize — even if the customer is clearly wrong. Sometimes a sincere apology is enough to rectify the situation.
"We try to be strategic in our approach," Stuntz says. "An apology confirms that we are trying to do the right thing and normally the reception from that person is quite positive. I want them to feel good about Alvamar when they leave. They need to know that we care."
Rule #4: Make promises you can keep
There are times when an apology isn't enough, either because of the severity of the situation or the sensitivities of the customer. In these cases, promises may need to be made. Whether a refund or a procedural change, few employees have the ability to make these types of decisions so these rare cases are usually best left to managers.
"They want to be heard by someone who can make a difference," Stuntz says. "If you pledge to them to make a change, that's about as satisfying to them as you can get most of the time."
Whatever your policy, be sure to train employees well. It is wise to put your policy in writing, such as in an employee manual or customer service guide, and then go over the rules with the entire staff at the start of each new season and one-on-one with new hires.
"Customers can be demanding," Fleming says. "We are upfront with our employees and try to educate them on diffusing the situation. A manual is something they can refer to for guidance."
Even with thorough training and frequent reminders of policy, there will be times when employees forget the rules. Prepare managers for how they should react when these situations come up.
"We try to train the best we can," Jennings says. "It's like raising kids. You train them as best you can and then hope they do the right thing when the time comes."
Becky Mollenkamp is a freelance writer who resides in Des Moines, lowa.
Dina Beach Lynch, a workplace strategist and conflict coach (www.workwelltogether.com) offers six simple strategies for dealing with an irate golfer.
- Realize it's not an attack on you.
Give the golfer the benefit of the doubt when it comes to bad behavior. More often than not, he or she is angry at the conditions, not the worker. Breathe deep and smile. It can work wonders.
- Put yourself in the golfer's shoes.
Follow the Golden Rule — treat your customers as you would want to be treated in the same situation. Be polite, respectful and calm.
- Acknowledge the golfer's concerns and feelings.
Listen to what your customer has to say, even if he is venting about things outside your control. A phrase like "I can see you're upset and I want to help" will smooth the way to resolution. Be authentic, not patronizing.
- Ask questions to generate solutions.
Begin solving the problem by asking your customer what is his most urgent concern. Questions like "What would you like to see happen?" and "How can I help fix this?" will get to the heart of the matter.
- Set expectations for the future.
Take the information gained from these questions and make things right. Going above and beyond will ensure that the golfer won't forget it or the course.
- Follow up.
Check in with the golfer later to be sure that he or she is satisfied with the resolution. A small gesture, such as a handwritten note or an e-mail, can have a lot of impact on customer loyalty.
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Tag: tibetan monks
Young Tibetan Monks at Namdroling Monastery, Karnataka
Posted on July 23rd, by Peter Parkorr in India, Picture Perfect. No Comments
When I spent a few months in India in 2010, I visited the Namdroling Monastery Golden Temple in Bylakuppe, the home to thousands of Tibetan monks, not far from Mysore in Karnataka. I recently guest-posted a photo essay from the day trip on the site of my friend and fellow blogger Steve. Head over there to see the rest of my photographs from Namdroling Monastery on back-packer.org.…

subset: commoncrawl


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Create Add a New Song: 广场
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Thanks for visiting the PeopleSoft Wiki (www.peoplesoftwiki.com).
I started this wiki as a place to collect and maintain the knowledge I've gained as a PeopleSoft Consultant. However, instead of keeping all that knowledge to myself, I thought I would share it with everyone.
My goal is to build a PeopleSoft community through this site and to have people all over the world contributing and sharing information.
If you are new to the site, here are some ways to find information:
- Search the wiki articles and forums
- Subscribe to the RSS feed
- View the complete list of articles
- Use the tag cloud to find information on a particular topic
- Visit the forums and ask for help, or make a suggestion
- Follow updates to the site on twitter
- Watch the screencast which goes over the site (~5 mins)
If you like what you find on the site, I ask for just three things in return:
- Please refer your friends and colleagues to the site
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I hope you enjoy the site and find something useful here.


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Paul Joseph Watson
Prison Planet.com
Tuesday, December 22, 2009
Eye surgeon and senatorial candidate Rand Paul warns that under ObamaCare, Americans could be forced to wait a year and a half merely to see a doctor due to Canadian-style rationing of health care being imposed.
As an eye surgeon with his own private practice, Paul warned that senior citizens could be forced to endure debilitating conditions as a result of health care rationing under the system being readied for passage, and be forced to wait as long as 18 months just to see a doctor as happens in Canada and Britain.
"There are 1 million people waiting for any kind of elective surgery in Canada at any one time," he told Newsmax.TV's Ashley Martella.
"Canada's so bad that they have a lottery, there are some little towns that have one family doctor, they do a lottery and you can sometimes wait a year and a half to see the doctor," said Paul. "I have friends who are eye surgeons in Canada, they've finished their surgery by September, they're allotment, they're given a number of surgeries they can do, when they're finished in September some of them come to the U.S. and do elective cosmetic eye surgery in the U.S. because they're not allowed to operate any more in Canada."
In his article, There's No Such Thing as Free Health Care, Journalist John Stossel highlights how even people with life-threatening conditions are told to wait. A woman with a blocked artery that prevented her from digesting food was told by doctors in British Columbia that she had only weeks to live, but that the surgery was still "elective."
"The only thing elective about this surgery was I elected to live," said the woman, who traveled to the United States to receive treatment.
It's true that America's partly profit-driven, partly bureaucratic system is expensive, and sometimes wasteful, but the pursuit of profit reduces waste and costs and gives the world the improvements in medicine that ease pain and save lives.
"[America] is the country of medical innovation. This is where people come when they need treatment," Dr. Gratzer says.
"Literally we're surrounded by medical miracles. Death by cardiovascular disease has dropped by two-thirds in the last 50 years. You've got to pay a price for that type of advancement."
Canada and England don't pay the price because they freeload off American innovation. If America adopted their systems, we could worry less about paying for health care, but we'd get 2009-level care—forever. Government monopolies don't innovate. Profit seekers do.
On this note, Paul stressed that problems in health care were created by too much government interference, and that the only way to fix the system was to increase competition, not restrict it.
The Republican candidate for Senate highlighted FEMA's botched efforts to distribute water bottles at the superdome after Hurricane Katrina as an example of the failings of government-run health care.
"They can't even distribute water, there's no way they can distribute health care," said Paul.
The Senatorial candidate also said that with 46 million new people on government assistance, the new system could bankrupt medicare and lead to rationing for everyone. Doctors who have already tolerated shrinking wages for the last fifteen years would also leave the U.S. warned Paul, creating a vacuum.
"It's intellectually dishonest for Democrats to say it's going to cost $874 billion, but it's really not going to add anything to the deficit. I don't think the American public believes that," added Paul.
Paul pointed out that the longer the debate raged about health care, the more people opposed the government's proposals, emphasizing why the Obama administration is hell-bent on ramming through the legislation later this week on Christmas Eve.
Watch the video below.
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Hamelman's 70% 3-Stage Rye Sourdough
Inspired by the gorgeous rye breads hansjoakim has been showing us, I made Hamelman's 70% 3-Stage Rye Sourdough today.
I've made lots of light rye breads and enjoyed them, but I had not yet tackled a rye with over 50% rye flour. I had also never made a rye using the "Detmolder 3-Stage" method. It was time.
I'm glad this was not the first rye bread I attempted. My acquired comfort level with slack doughs and sticky rye dough helped immensely. Working this dough, which has so little gluten it never develops perceptibly, would have been discouraging and confusing without that experience. A 70% rye dough is a different critter from a 40% rye. The latter feels like a "normal" dough, except stickier. The former is like moulding clay. A light and quick touch is needed to successfully handle the dough, especially in shaping. I was pleased that, using this approach, almost no dough stuck to my hands.
The 3-Stage Detmolder method was developed by German bread scientists to optimize flavor and, particularly, the balance of yeast, lactic acid-producers and acetic acid-producers in the dough. This requires some advance planning. I started the whole process 3 days ago by activating my rye sour with two feedings prior to starting the first "stage" of the Detmolder process. The 3 Detmolder stages are rye sour elaborations that differ in hydration, fermentation temperature and length of fermentation. The final dough adds to the rye sour some high-gluten flour (I used KAF Sir Lancelot.), more water, salt and, optionally, instant yeast. It has a very short fermentation of 10-20 minutes and proofs in bannetons until expanded somewhat less than 100%. I proofed for 1 hr, 15 minutes. In hindsight, I could have proofed for another 15 minutes. (My kitchen was around 79F.)
The dough is divided into rounds which are "docked" rather than scored. Docking involves poking multiple holes in the crust before baking. There are toothed rollers that professional bakers use. I used a "Susan from San Diego Special Mixing Implement," otherwise known as "a chopstick."
The 1.5 lb loaves were baked in a "falling oven temperature," starting out at 490F for 10 minutes to maximize oven spring, then at 410F for another 30 minutes. I left the loaves in the oven, with the oven off and the door ajar, for another 10 minutes to dry the crust.
Steaming should be intense but brief. I poured some hot water over lava rocks in a pre-heated cast iron skillet 3 minutes or so before loading then poured some more water on the rocks just after loading. The skillet was removed after 5 minutes, and I left the oven door open for a few seconds to let some of the steam out before continuing the bake.
Hamelman says to delay slicing for at least 24 hours.
70% 3-Stage Rye Sourdough, with this afternoon's crop of cherry tomatoes.
70% Rye profile
70% Rye crumb
Slicing the bread, one gets the sense that this is a heavy bread. However, in the mouth it doesn't feel dense or heavy. The crumb is quite tender. The first flavor hit is earthy rye with a very mild sourness. (The sourness may well increase over the next few days.) The surprise is the long-lasting aftertaste which is decidedly sweet!
I think this bread is made to eat with a hearty stew. Too bad it's way too warm for that. Smoked meats or smoked fish are more appealing. How about some Cotswold cheese? I'm off to go fishing for some smoked salmon.
Submitted to Yeast Spotting on Susan FNP's marvelous Wild Yeast blog


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A breast positron emission tomography (PET) scan is an imaging test that uses a radioactive substance (called a tracer) to look for breast cancer. This tracer can help identify areas of cancer that an MRI or CT scan may miss.
See also: PET scan
Breast positron emission tomography; PET - breast; PET - tumor imaging - breast
A PET scan requires a small amount of radioactive material (tracer). This tracer is given through a vein (IV), usually on the inside of your elbow. It travels through your blood and collects in organs and tissues. The tracer helps the radiologist see certain areas or diseases more clearly.
You will need to wait nearby as the tracer is absorbed by your body. This usually takes about 1 hour.
Then, you will lie on a narrow table, which slides into a large tunnel-shaped scanner. The PET scanner detects signals from the tracer. A computer changes the results into 3-D pictures. The images are displayed on a monitor for your doctor to read.
You must lie still during test. Too much movement can blur images and cause errors.
How long the test takes depends on what part of the body is being scanned.
The test takes about 90 minutes.
You may be asked not to eat anything for 4 - 6 hours before the scan. You will be able to drink water.
Tell your health care provider if:
Always tell your health care provider about the medicines you are taking, including those bought without a prescription. Sometimes, medications may interfere with the test results.
You may feel a sharp sting when the needle containing the tracer is placed into your vein.
A PET scan causes no pain. The table may be hard or cold, but you can request a blanket or pillow.
An intercom in the room allows you to speak to someone at any time.
There is no recovery time, unless you were given a medicine to relax.
A PET scan is most often used when other tests, such as MRI scan or CT scan, do not provide enough information.
A breast PET scan is used only after a woman has been diagnosed with breast cancer. It is done to see if the cancer has spread to other parts of the body such as lymph nodes, liver, lung or bones.
If you have breast cancer, your doctor may order this scan:
A PET scan is not used to screen for, or diagnose, breast cancer.
A normal result means there are no areas outside the breast in which the radiotracer has abnormally collected. This result most likely means the breast cancer has not spread to other parts of the body.
Very small areas of breast cancer may not show up on a PET scan.
Abnormal results may mean that breast cancer that has spread.
The amount of radiation used in a PET scan is low. It is about the same amount of radiation as in most CT scans. Also, the radiation doesn't last for very long in your body.
Women who are pregnant or are breastfeeding should let their doctor know before having this test. Infants and babies developing in the womb are more sensitive to the effects of radiation because their organs are still growing.
It is possible, although very unlikely, to have an allergic reaction to the radioactive substance. Some people have pain, redness, or swelling at the injection site.
It is possible to have false results on a PET scan. Blood sugar or insulin levels may affect the test results in people with diabetes.
Most PET scans are now performed along with a CT scan. This combination scan is called a PET/CT.
Pennant M, Takwoingi Y, Pennant L, et al. A systematic review of positron emission tomography (PET) and positron emission tomography/computed tomography (PET/CT) for the diagnosis of breast cancer recurrence. Health Technol Assess. 2010 Oct;14(50):1-103.
Escalona S, Blasco JA, Reza MM, Andradas E, Gómez N. A systematic review of FDG-PET in breast cancer. Med Oncol. 2010 Mar;27(1):114-29.Epub 2009 Mar 11.
Review Date: 9/9/2012
The information provided herein should not be used during any medical emergency or for the diagnosis or treatment of any medical condition. A licensed physician should be consulted for diagnosis and treatment of any and all medical conditions. Call 911 for all medical emergencies. Links to other sites are provided for information only -- they do not constitute endorsements of those other sites. Copyright ©2003 A.D.A.M., Inc., as modified by University of California San Francisco. Any duplication or distribution of the information contained herein is strictly prohibited.
Information developed by A.D.A.M., Inc. regarding tests and test results may not directly correspond with information provided by UCSF Medical Center. Please discuss with your doctor any questions or concerns you may have.


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A public safety officer in Kalamazoo County, Michigan is being hailed as a hero after he saved a choking woman's life.
Officer Jason Gates pulled the driver over after she ran a red light. Gates said it felt like a routine traffic stop but upon approaching the vehicle, he realized the woman was choking. He quickly helped her out of the car and performed the Heimlich maneuver.
"For the first second or so I thought she was just trying to get out of a ticket," Gates told Fox 17. "Then I realized she was in legitimate respiratory distress."
Although Gates has received emergency medical training, he had never performed the Heimlich maneuver before.
"I'm just glad, for her, that I was there and that it worked," he said.
The woman burst into tears when she hugged and thanked officer Gates. She did not request any more medical attention.


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The story is one of dreams, determination, and ultimately, defeat--and how she handled it. The first half of this talk describes the dream and her motivation, as well as the preparations she made. And because no one in the audience had likely tried such a swim, she shared details that brought alive what it might be like to try, in effect putting the audience in her place. "You're swimming with the fogged goggles. You're swimming at 60 strokes a minute, so you're never really focused on anything, you don't see well. You've got tight bathing caps over your ears trying to keep the heat of the head--that's where the hypothermia starts--so you don't hear very well. You're really left alone with your own thoughts."
I mentioned she was alone on stage, but throughout this talk, Nyad referenced others: her mother, the team of medics and crew and CNN-ers along for the swim. And then there were those thoughts. Part of her preparation was to help her stick to 60 strokes per minute, and avoid boredom. "I had a playlist in my head of 65 songs... I couldn't wait to get into the dark in the middle of the night, because that's when Neil Young comes out. And it's odd isn't it you think you'd be singing Leonard Cohen's Hallelujah out in the majesty of the ocean, not songs about heroin addiction in New York City. But no, for some reason, I couldn't wait to get into the dark of the night and start singing, "I heard you knockin' at my cellar door/I love you baby and I want some more/Oh, the damage done." She sings those lines, swimming with her arms as she does.
Just before the midpoint, the swim--and this talk--take a turn as Nyad confronts the one thing she couldn't prepare for: Box jellyfish attacks she endured, not once but twice, from a sea creature that's not supposed to be in those waters. Burning sensations, paralysis, cramped breathing, convulsions followed, and more swimming. By the time she admits, "This body couldn't make it," you're feeling wrung out, yourself. And just like the swim, it doesn't end with the attacks. Nyad brings the talk home by pulling it back to the audience, asking the people listening to consider their dreams. Here's what you can learn from this famous talk:
- Physicality can move the viewer through your narrative: As an athlete, Nyad moves with prowess through water. On stage? Just as smooth. In fact, she makes an art form out of it--and any speaker can learn from her. Watch her "swim" through the air, facing the audience directly, as if we're a jellyfish in her path. Watch her stalk the stage, pausing for effect. Watch her hands show you the scars from her swim. You won't want to look away. Nyad needs no prop. She's a classic example of how the speaker can use gesture and movement to hold attention throughout a story.
- Don't just dive in and hope for the best. Training is critical: This is a story that took place over many months; even the swim in it took days. Yet Nyad's talk clocks in at 16 minutes and 42 seconds, more than a minute shy of the 18 minute limit for TEDMED talks. This was not a talk thrown together, but one planned, edited, and rehearsed as much as her moves in a long-distance swim. She doesn't just dive in and hope for the best. Her training here makes the "swim" of a speech seem effortless.
- Leave them thinking: As she turns away from her defeat, Nyad opens it back up to the audience. "I wouldn't mind if every one of you came up on this stage, tonight, and told us how you've gotten over the big disappointments of your lives, because we'll all had them, haven't we? We've all had a heartache. So my journey now is to find some sort of grace in the face of this defeat," she says. She leaves the audience thinking about that by concluding with a paraphrase of poet Mary Oliver, the same question that got her back into the water in the first place: "What is it you're doing with this one wild and precious life of yours?"
(Photo from KlickPharma's photostream on Flickr)
Looking for famous speeches by women? Check out The Eloquent Woman Index of Famous Women's Speeches, with a wide variety of women speakers, types of speeches and topics to inspire your next speech. Each one comes with lessons for speakers, plus video or audio and a transcript, where available.


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Available ebook formats: epub mobi pdf rtf lrf pdb txt html
Retired oceanographer. Also worked as a high school teacher, rubber plantation inspector in Sumatra, and fisheries administrator in New Zealand. Bachelor and master degrees in science from New York state universities. First got the writing bug while in college and have published eight books in last 10 years plus three plays produced. Lived in eight states, most recently in Alabama, with wife Ann, four dogs and seven cats.


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Scoop OTP's calendar of events features the best happening around the northern suburbs of Atlanta from Acworth, Alpharetta, Canton, Cartersville, Cumming Marietta, Roswell, Woodstock and more. You can add your event for FREE – just go to the green post your event button below. All events are subject to Scoop OTP approval. OTP is the place to be with fun adult and family friendly events. What to do this weekend? Check on Scoop OTP's calendar! Want to plan ahead? Check Scoop OTP's calendar! Where to take the kids, the in-laws, a date? Check Scoop OTP's calendar! We also have a Forced Family Fun category that has useful Scoop too. Thank you for following Scoop OTP as we are the insider's guide to living outside the perimeter.
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Where can I see some comedy this weekend? where can I skateboard where can I try new summer drinks where is a holiday event in Woodstock Where is a kid new years eve? where should i take guests visiting atlanta Whiffer Sniffers White Christmas wild kratts Williams & Sonoma window wine wine Dinner Wine Festival Wine Tasting Wine tour wineries wingandrockfest wings Wingsology winter Womans Clothing Women Women's History Month Woodstock Woodstock Family Fun Woodstock GA Woodstock What to do do this weekend? Woofstock Woostock workshop world music World of Coca-Cola World of Coke worldofcoke Worth the Drive Wrenn Yacht Rock Schooner Band Yard Sale Yelp Yoga yoga sculpt Young Adult Young kids youth football Youth Sports YPOW Zac Brown Band Zaxby's Zombie Zombiefest Zombies
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For over 60 years, Huntsman Advanced Materials has been committed to bringing innovative, high-performance products to the aerospace market. Whether it's to address aircraft design and assembly, or the repair of interior and exterior aircraft components, Huntsman Advanced Materials understands the increasing need for FST (Flame, Smoke and Toxicity)/FR (Flame Retardant) performance, as well as the high-performance properties needed in high temperature / high humidity environments. With this understanding, we are pleased to introduce three new products to this market.
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Category Archives: Kevin Gates
Kevin Gates Is A Beast! A Natural Born Louisianimal
Kevin Gilyard (born February 5, 1986), better known by his stage name Kevin Gates, is an American rapper and singer born in New Orleans, Louisiana and moved to Baton Rouge, Louisiana right after where he was raised. On February 15, 2013, it was announced that Gates signed to Atlantic Records.
Musical career
Kevin Gates first began rapping in 2007, when he began making music with fellow Louisiana natives such as Webbie and Lil Boosie. Gates first received attention with his 2008 single "Get in the Way" featuring Lil Boosie. Soon after, he and Boosie would be incarcerated in separate cases. Gates would then be released in 2011 and immediately returned to recording music. He would soon earn the attention of Lil Wayne and would start being managed by Young Money Entertainment's management wing. In early 2013, Gates released a mixtape, The Luca Brasi Story which was called "easily the best rap-related thing" in February 2013 by Spin Magazine, who also said he has "been a rapper to watch for a few years now". The Luca Brasi Story has been downloaded from popular mixtape sharing site, DatPiff, over 130,000 times.
On February 15, 2013, it was announced that Kevin Gates signed to Atlantic Records. Gates was also featured on Pusha T's 2013 mixtape Wrath of Caine on the song "Trust You" and was featured on frequent collaborator Gudda Gudda's mixtape Guddaville 3 on the song "Hustle All Day" also featuring Flow. On July 16, 2013 Gates released a street album titled Stranger Than Fiction, the street album featured guest appearances by Wiz Khalifa and Juicy J along with being supported by the single "4:30". Stranger Than Fiction debuted at number 37 on the Billboard 200 selling 8,400 copies in its first week. Rolling Stone ranked his song "Wylin" at number 40, on their list of the 100 Best Songs of 2013. His second street album By Any Means was released on March 17, 2014. It debuted at number 17 on the Billboard 200, selling 17,000 copies in the United States. Gates was named part of the 2014 XXL Freshmen Class.
- Mixtapes
- Pick Of Da Litter (2007)
- All Or Nuthin (2008)
- All In (2009)
- Behind Enemy Lines (2010)
- I Don't Know What To Call It Vol. 1 (2011)
- Make 'Em Believe (2012)
- In The Mean Time (2012)
- The Luca Brasi Story (2013)
- Stranger Than Fiction (2013)
- By Any Means (2014)


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Chinese women advance in Olympic table tennis
BEIJING (AP) All three members of the Chinese squad advanced easily in the Olympic women's table tennis singles competition Wednesday, beating their lower-ranked opponents in straight games.
Defending gold medalist Zhang Yining, the top-ranked player in the world, needed only 25 minutes to beat Belarus' Viktoria Pavlovich. Zhang dominated her 34th-ranked opponent with speedy returns and near-flawless execution but insisted she had to work hard.
"When she chops at the ball, the shots are long and have a lot of spin and she doesn't hit them high. It's difficult to hit them hard," Zhang said after the 11-7, 11-2, 11-7, 11-5 win.
None of the other teams in the Olympic competition threatened China's path to the team gold, which it won Sunday.
But, Zhang said the singles event - where the loser of a match is eliminated - would be a challenge.
"The team competition was only a good beginning," she said. "This singles competition will be very tough. We'll definitely face some difficulties. So we can only take it one match at a time."
Zhang faces No. 12 Ai Fukuhara of Japan in the Round of 16 on Thursday. Fukuhara advanced by beating Hu Melek of Turkey 11-6, 11-8, 11-7, 9-11, 11-5.
Meanwhile, China's Wang Nan overpowered Hungary's Georgina Pota later Wednesday, winning 11-6, 11-7, 11-6, 11-2. She will play South Korea's Park Mi-young, a winner over North Korea's Kim Jong.
"Of course I'd like to beat Wang Nan. I have never won against Wang Nan before," Park said. "But no matter win or lose, I will do my best. I'd like to show the crowd a spectacular match."
Guo Yue of China defeated Lau Sui Fei of Hong Kong 11-2, 11-8, 11-6, 11-6. Guo will go on to face Li Jiao of the Netherlands.
Singapore's Wang Yue-gu, ranked No. 7 in the world, suffered a surprising 4-1 defeat Wednesday night to No. 50 Wu Xue of the Dominican Republic. Wang, whose team is coming off a silver-medal finish in the team event, refused to speak to reporters afterward.
"Maybe after winning the silver medal she was feeling more pressure," said Wu, who said she had never before defeated Wang. "I actually haven't been playing very well throughout this competition, so I wasn't expecting to win today."
"I was just thinking I would compete as best as I could and in the end, I played pretty well," she said of her 11-9, 9-11, 11-2, 11-8, 12-10 victory.
Wu will face Gao Jun of the U.S. in the round of 16. Wang Chen of the U.S. will match up with South Korea's Kim Kyung-ah, the world's top defensive player.


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1939 nickel
Post your pictures here if you want grades opinions.
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3 posts • Page 1 of 1
1939 nickel
Good afternoon everyone I started collecting coins a few years ago but couldn't really afford anything in great condition but this week I bought a huge bag of Foreign and there is like 30 lbs of coin inside was 70 dollars face Canadian dollars. Anyway a lot of it looked to me to be uncirculated and since I got it so cheap I was wondering if you guys and gals could give me some insight especially since I have a whole run of nickels that look pretty much like this one. If you could offer up a grade and if it would be worth it to get certified it. http://m.ebay.com/itm/1939-Canada-Nicke ... Ciid%253A1
Re: 1939 nickel
By the way this is my coin I just couldn't figure out how to get my photo to post on here.
- Posts: 700
- Joined: Thu Sep 04, 2008 7:41 am
- Location: Golden Horseshoe, ONT
Re: 1939 nickel
The photos aren't clear enough to tell if anything that you have is anything approaching MS due to wear. The dings & scratches alone make it AU-50 tops. Just being in the bag that you describe probably scratched any that may have been UNC and now would be AU. You would have a huge money loser if you certified anything like the coin shown, since the cost of the certification would cost you more than the coin would ever be worth. You can not take a "Trends" or Charlton price for what a coin is "worth". For common "modern" coins (post 1920), you would be lucky to sell something for 40% of Trends. I'd just keep all the coins raw and enjoy what you got in the bag.
Bill in Burl
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3 posts • Page 1 of 1


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Distribution Channel Processing
|1. The act of applying a Process or set of Rules to one or more Distribution Channel related Items or Entities to achieve some repeatable and expected Outcome or Result.
Read More
|1) The Semantic Root Noun for this term is: Distribution Channel
2) Semantically Related Terms: The "Distribution Channel Management Glossary"
3) The Distribution Channel Management Home Page covers much more about other related terms and concepts associated with this term or phrase.


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As the Victorinox Night Vision has been around since 2003, there are quite a number of versions out there lighting up the dark, but the 2012 version is perhaps the sleekest and most civilised yet.
In fact, the new Night Vision has undergone its biggest transformation since its launch, and, true to the original, this new version comes packed with functions. Energy-saving LED technology provides dial illumination, flashlight and emergency strobe function, all are seamlessly incorporated into a classic Swiss watch design.
The dial is in anthracite grey or silver-toned versions, on a steel bracelet or on an aviator-style brown leather strap. The Night Vision version 2012 cleverly combines discretion with plenty of functionality.
Ronda quartz
Traditional codes are respected with no show-off gadgetry. The timepiece's pioneering lighting features are seamlessly incorporated into the sleek dial and bracelet design and the watch runs on the same ultra reliable Ronda Quartz 705 movement.
42mm case
With a 42mm case, the new edition builds upon the original's exclusive design features — the integration in a watch of low consumption LED light modules for dial illumination, flashlight and strobe functions. But for 2012, the look is more streamlined.
Three versions
Three dial versions are available: charcoal grey dial with silver ring and steel bracelet; silver dial with dark grey ring and steel bracelet; and silver dial with dark grey ring and brown 'aviator' leather strap with beige stitching and buckle.
Illumination system
The watch also has a dial illumination system, with its hands, hour markers and three prominent Arabic numerals covered with lume allowing for easy you time checking during the night without wasting the battery.
Water resistant to 50 metres, the new Night Vision is a dynamic new upgrade for this popular model and it will be available in the Fall, so not long to wait.
Movement: Quartz, Ronda 705
Functions: Hours, minutes, seconds, date, dial illumination, flashlight, emergency signal and battery EOL indicator
Case: Stainless steel, 42mm, Scratchproof sapphire crystal with triple anti-reflective treatment, Screw-down back
Water-resistance: 50m/5 ATM
Dial: Anthracite grey with silver-grey ring, Luminescent hands, hour markers and numerals, Date window and LED at 6 o'clock
Bracelet/Strap: Stainless steel with butterfly folding clasp
Other versions: Silver-toned dial with anthracite grey ring and steel bracelet or aviator-style brown leather strap with buckle and beige top-stitching


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Although lectures did not start until 9:00 o'clock on Sunday, I had an early day, starting with the First Annual Families and NewsLeaf Breakfast at 7 o'clock.
We were all set to take a picture of the group to share with you, but the conversation got so interesting, and with Dick Doherty dropping by, we plumb forgot about it.
Joyce Fingland, the new editor of NewsLeaf and e-NewsLeaf was there, as was Judy Mills, one of the associate editors of Families, along with Kathy Baker, one of the proofreaders, and a couple of other guests, including Sarah Newitt, OGS Executive Director, and Fraser Dunford, the Executive Director Emeritus.
Then I went to the marketplace to say my hellos to people I promised to stop and talk to, and it included Ed and Rick's wives (Lynne and Jennifer, respectively) at the Moorshead Magazine table (Ed and Rick were still making their way back from NGS in Charleston, South Carolina), the OGS table, and the Dundurn Press table, where I heard of the exciting year they have planned for books. I also met with Louise St. Denis of The National Institute for Genealogical Studies, having just arrived from the NGS Conference 10 minutes before I saw her.
I also had my own aha! moment at the Conference. Talking to the nice folks at the Brant Branch table, I discovered some information on John Millership Merriman, who had come over to Canada in the 1920s, and ended up writing for the local newspapers. It was the latest discovery in a line of aha! moments stemming from a "Hi! Do you have anything on John from Canada?" letter I received a couple of years ago :-) (more on this in a later post) ...
So after I had my own "Meet and Greet" session, it was time to go to the closing plenary session to hear Dave Obee talk about social networking in his talk, "Blogs, Posts, Tweets and Apps".
It made a good closing talk because it followed Brian Gilchrist's Houston Lecture talk Friday evening in that he explored all of the technology (which he says were invented for genealogists - why else would it have been invented?).
If you want to read some of the talks given at the Conference, you will be able to do so in the August issue of Families.
If you want to read Families, but are not an OGS member, you can now join for half a year, staring in June - in addition to regular membership benefits, you will be able to receive the August and November editions of NewsLeaf and Families, and four issues of e-NewsLeaf.
You can apply for membership at http://www.ogs.on.ca/membership.php
Next year's Conference 2012 will be held in Kingston. The theme will be Borders and Bridges, and the War of 1812 will be explored.


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"Rather than some automated tool or complex virus, Google and Wikipedia searches appear to have been the weapons used to knock down the walls guarding [Sarah Palin's] e-mail," according to this eWeek item.
Most people are vulnerable to the type of attack that compromised Palin's email account, as Markus Jakobsson wrote recently in IT World, "Almost all of us reuse what we may think of as 'meta passwords' – the information used to reset passwords."
Every three months about 1.5% of Yahoo's 250 million email account holders forget or lose their email login or password. This creates tens of millions of password email reset and password recovery requests per year, according to this research report. This translates into a lot of wasted time in password recovery purgatory (at best) or opportunities for privacy problems and online fraud (at worst).
The password security and password recovery process is vulnerable to several different types of attacks:
1) Phishing attacks: Where someone mimics a trusted website, usually by sending an email directing you to a "fake site." There they get you to enter in personal information and data like passwords, credit card information, social security numbers, or "meta password data" like birthdays, mother's maiden name, or name of your first pet. The phisher captures this information and uses it to assume your identity and either access your sensitive accounts or create new accounts in your name.
LastPass protection: LastPass protects against phishing attacks by verifying that every site you log into is the actual website you're trying to enter. When you attempt to log-in to a website using LastPass, the password manager will highlight login and form fill fields, and offer autologin only to a confirmed, legitimate website where you have an account. You'll see the LastPass icon and highlighted fields and know it is safe to proceed.
2) Brute force attacks: Where someone methodically applies password combinations in an attempt to guess your password. One popular variation of this theme is a dictionary attack where weak passwords are uncovered by simply probing your password by testing it against the words in a dictionary.
LastPass protection: LastPass makes creating, using and remembering strong passwords simple. Most people, myself included, make it too easy for brute force attacks to be successful because we use weak passwords (that are easier to remember than strong, complex ones) and reuse these weak passwords across different sites (meaning if one password is stolen or compromised, many of my sites are vulnerable). LastPass makes it easy to use strong and unique passwords for every website. I use LastPass to auto generate strong passwords for me and remember these passwords for me so I don't have to.
3) "Meta password" attacks (a.k.a. mother's maiden name and other common password retrieval challenges): Under this increasingly common scenario, someone collects your personal information via Facebook, public record searches, etc. They use that information to figure out what they need to reset my account password and access my information.
LastPass protection: The password manager enables me to change the way I answer these "meta password" questions. Basically, I can offer less personal information. Gone are the days where I enter in simple answers, now I auto generate strong passwords as answers to questions like mother's maiden name and my elementary school. I use the password generator to make up "junk" answers and save these answers in the "edit site information" notes section with each new account. Because LastPass auto logs me in to websites I no longer have to use the meta password data to reset passwords. If I were to need to access the meta question answers, that info is securely saved and accessed from my LastPass portal page.
Because LastPass does password management differently, they sync all my information across platforms and machines and I can still access all my account information, log-into my websites without uploading any sensitive information to their servers.
So, unlike many password managers, LastPass doesn't require too much "trust" from me. It saves all my sensitive information and encrypts it locally on my machine. They don't have access to any of my information, and it doesn't get saved onto their servers. It remains secure, encrypted and on my computer.
It's probably time for all of us – including Sarah Palin – to rethink our online information management and make life easier and safer with a password manager like LastPass.