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A group of notable Greek-Americans want you to know: Democracy was their idea first, don't muck it up.
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What Makes Good
Microlearning is a buzz word that has been bouncing around the L&D community for the past five years or so, but what does it mean? Spend a few minutes clicking around the web, and you are likely to find a few common descriptors, including "chunked," "bite-sized," "short," and "mobile-friendly." While these words are all related to what microlearning can be, they do not accurately describe what microlearning should be.
What Microlearning Should Be
Microlearning is concise, mobile-friendly learning that is chunked into logical parts. More important, however, it is engaging, authentic, easy to access, and driven by choice. Read on for ways to create microlearning content that checks all four of these boxes:
Microlearning is concise and engaging.
High-quality microlearning content needs to be designed from end-to-end with an emphasis on engagement and efficiency. Sixty minutes of boring content condensed down to 20 minutes of boring content is still boring! Utilizing a variety of modalities (such as video, animation with voiceover, podcasts, interactive PDFs, eLearning, infographics, asynchronous collaboration tools, etc.) that are aligned to course objectives provides the learner with an easy-to-follow structure and continuous engagement as they move from section to section.
Microlearning is authentic.
Microlearning that's authentic and approachable mimics the learning process users call upon outside of work. In the age of DIY and YouTube, employees no longer connect with stuffy, overproduced instructional videos supplied by corporate. Today's learner is more comfortable learning from YouTube than a manual. Creating content that seamlessly fits into this established pattern leads to higher usage rates and a potentially faster time to competency.
Microlearning is easy to search and access.
To be effective, microlearning content must be easy to search and access. How often do your employees email you asking how to find content instead of searching for it on their own? Good microlearning is easily accessible and intuitively curated and indexed. Job aids, process documents, and templates are designed to be used in the moment of need. Make sure to remove potential barriers to use (such as creating content that's only available on specific devices or platforms, needing multiple levels of authentication, or burying content under complex navigation) so the learner sees your resource as an easy way to improve their productivity.
Microlearning is driven by choice
Giving the learner a choice allows them to access the information they need in a way that fits into their lifestyle. This choice refers to both the content covered and the modality used. Microlearning should not be dependent on time and place, and offering options in modality gives the user a sense of ownership over their learning. When you are choosing to search for something, boredom becomes less relevant; the need to solve a problem supersedes the level of engagement. Offering learners choices in when, how, and where to consume their content allows them to learn what they want when they need it.
The Challenge of Microlearning
The challenge of microlearning is that it is not a template you can simply push old content through to magically produce high-quality, concise learning material. The creation of the learning content needs to be intentional and designed from end-to-end with these guiding principles in mind. Microlearning is not a trend. It's a tool to create and deliver just-in-time solutions for performance support that is concise, engaging, authentic, easy to access, and driven by choice.


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Chapter Thirty-three
Chapter Thirty-four
Chapter Thirty-two
Marilyn meandered through the Seneca crash site and remembered a movie she'd seen years before, one where the wife of a Hollywood movie executive is hacked to bits and left strewn about a lemon grove. But Seneca — this was no movie, this was the odor of burning plastics, her shin scraped from bumping into a sheared aluminum panel. This was the crackle of walkie-talkies, the wail of competing sirens. She saw a drink service trolley, little liquor bottles and all, flattened like a cardboard. She saw a Nike gym bag run over by a fire truck. She saw prescription bottles, juice cartons and exploded cans of ginger ale pressed into the Ohio soil like seeds, watered with aviation fuel and germinated by fire. She'd been at O'Hare in Chicago, and was heading back to Cheyenne after helping organize a regional pageant in Winnetka. Inside one of the air terminal's snack bars, she'd seen crash footage with Susan's old promo shot inset in the upper left corner. Within a blink she had checked the departure screens, purchased an electronic ticket and boarded a flight to Columbus, where she rented a car. She was at the crash scene within three hours. Once there, Marilyn learned that there are no rules for crash sites. They occupy huge amounts of space in the strangest locations. Most local disaster crews are overwhelmed by the workload and are sickened by the things they see. There had been a yellow plastic tape hastily strung up around much of the site to keep away the gawkers, and Marilyn knew that the easiest way to get inside the tape without hassle was to give the impression of already having been there. To this end she smeared her face, blouse and jacket with rich Ohio soil and nimbly stepped inside, into the space where chaotic orders were barked through megaphones, past blue vinyl tarps fluttering over stacked bodies and inside the supermarket meat trucks used to refrigerate body fragments for later DNA examination. There were any number of photographers on the scene, and one photo of Marilyn in particular, with her lost face and soiled wardrobe, made the cover of several national publications («One Mother's Loss»). Marilyn bought four dozen copies of each issue. In Marilyn's mind, Susan was either completely intact or completely incinerated. Any point between these two extremes was intolerable, for Susan was a beauty, a result of Marilyn's own good looks and teaching. Marilyn's own pursuit of beauty had raised her out of the Ozarks of the Pacific, out of the family's Oregonian mountain shit shack, with its seven children, two of whom were alcoholic by the time Marilyn began generating memories. Hers was a beautiful-looking family, but one with a hellish ugly core, no morals, too many guns, no God to fear, reared in isolation, mostly illiterate and sticking their dicks wherever the opposition was overcome. She abandoned
the shit shack at sixteen
, pregnant by one of two brothers, and miscarried in a Dairy Queen bathroom after a fourteen-hour walk into McMinnville. Using one of three dollar bills she'd stolen from her father's rifle bag, she bought a banana split and marveled at the free red plastic spoon that came with it. The other two dollars she used to buy foundation at the Rexall to cover up her tear-blotched complexion. She hitchhiked out of town and got a ride with Duran, a half-Cajun drainage pipe salesman. Almost immediately he asked her to marry him, and she accepted because she had nothing else going for her, and besides, Duran was a gentleman who didn't wake her up in the middle of the night, heavy, wet and pounding. In fact, except for the first few times that produced Susan, Duran didn't touch her much, and that was just fine. Duran's love was more like worship, and he insisted Marilyn do all she could with what she had, yet he was also a pragmatist and insisted she learn a nonbeauty skill. To this end he oversaw Marilyn's two-part education of daytime courses at the Miss Eva Lorraine Institute of Cosmetology (since 1962), and night school courses in typing and office procedures, which Marilyn soaked up like a cotton ball. Susan was born, but Duran insisted Marilyn continue with her studies, which ultimately raised her to paralegal status. «Marilyn, please stop talking and study the woman on TV.» «I'm
of watching her.» «That is not an issue. Just keep watching.» Duran was convinced that the most useful accent a woman could use was the concise nasal telegraph of the network news goddesses, and made Marilyn watch and mimic their style. «Durrie, why are you making me learn all of this stuff?» «Because, Marilyn, you know I'm not going to be here forever, and please don't talk like such a heek.» «What do you
you're not going to be around? And by the way, it's hick, not heek, and please don't call me a hick.» «I need to know you'll be able to make it on your own. The world is hard. You need skills.» «And when am I going to be alone?» «When you're twenty-one.» «And then what, Durrie?» What Duran did was leave, just as he said he would, and Marilyn accepted it without rancor and thought she had gotten good value for her time with him. As Marilyn had cultivated no friends, and had pretty well jettisoned her family, she didn't mention him again to anybody else. But when the screen door slammed, Marilyn sensed an absence in her life as blunt and frightening as a freshly cut tree stump. And it was at this point that her enthusiasm for Susan's entry into the world of pageants was born. Miss Eva Lorraine's primary cosmetological message was that the traits humans perceive as beautiful are those that bespeak of fertility. «Big titties mean
girls, no secret about that. Shiny hair means healthy follicles, and our eggs, girls, come from follicles just as surely as does our hair and fingernails. And so that's why we keep a buffin' and a primpin'.» Marilyn found the message eminently scientific, and thereafter as a rule she let the pursuit of babies govern all of her future beauty decisions — push-up bras, rouge in the décolletage, cellophane rinses on her hair and, as time wore on, silicone injections to plump up some facial sagging. But the injections didn't come until long after
Don Colgate entered her life
, a hefty logger from Hood River. He was blown away by a looker who worked at a genuine legal office, with a daughter like a china figurine on his granny's mantelpiece. After they got married, he insisted she quit working, and so she did. Marilyn saw this as decidedly old-fashioned thinking, but it also implied that Don wouldn't go leaving her like Duran. It was with her conquest of Don Colgate that Marilyn obtained the final proof she needed that fertility and the proven ability to bear beautiful babies were integral to her allure and her sense of being. But then there was the issue of Don and his fertility. His sperm were dead or lazy or stupid or overheated, and he and Marilyn didn't conceive. As his sterility became more evident, so did his drinking and the number of pageants in which young Susan was entered increased. The bunny hutches behind the trailer increased, too, and it was a trailer,
a house, because Don just didn't seem to get promoted at the lumberyard. Marilyn found that she could funnel her native intelligence into the world of pageants, an intelligence she was convinced she had passed on to Susan. Other pageant girls whined and screeched and pulled princess routines, but Susan sat like a hawk on one of the Interstate light posts, scanning for roadkill, watching and learning from the others. She tended to
and after a point released Marilyn from the need to shuck bunnies. Don said that some of the makeup and attire Marilyn made Susan wear was cheap and slutty. She told Don that she'd once read that girls in China have babies at the age of nine, «so if girls can have babies that early, there's nothing wrong with highlighting that capacity.» «It's bad morals is what it is, Marilyn.» «Don, cool your jets. Get off the pulpit.» «Marilyn, nine-year-old girls do not wear tittie-bar stilettos.» «Don't be so coarse. They're
shoes.» «I thought hill folk were supposed to be so wise, like the Waltons.» The issue of morals usually quieted Marilyn, if only briefly. Knowing about morals was in no way the same thing as actually
them. She'd been raised in a hog pen and was lacking in ethics. Some nights she genuinely did worry about the sins of the parent being handed down to the child — her own feral upbringing overriding Susan's angelic manner. But she wouldn't speak these thoughts aloud. Instead, for example, she told Don that morals were whatever got the job done at the time. «Like those Polynesians who eat Spam.» «The whats who eat
?» «Spam. That's what Mr. Jordan, my old boss, told me. He'd read that in supermarkets down in the South Pacific they have whole
that are devoted to nothing but Spam. The Americans tried to figure out why these island people liked Spam so much, and it turns out that nothing else approximates the taste of cooked human flesh like the salty porky taste of Spam.» Don's mouth hung open. «We think of those jolly little Island people down there in their jolly little hula skirts and being oh so moral. But to them, cannibalism is perfectly moral, so it seems to
Don Colgate, that morals are a pretty flexible little concept, so don't go getting preachy on
» But it was Marilyn whose mouth was agape while walking through the sprays of cooked human flesh at Seneca. She was asked her name by a person inside one of the many biohazard protection suits swarming the site. She replied, «Susan Colgate is my daughter. I'm her mother. Have you seen her?» Marilyn's shoes' heels had broken. She was wearing a pair of pink women's running shoes she'd found intertwined with a stereo headset a few minutes back when she'd scraped her shin. At sunset a Gannett reporter named Sheila drove Marilyn to the local Holiday Inn and gave Marilyn her bed. Sheila filed her stories and
bounced between her laptop PC
, her cell phone and the TV. Marilyn called Don. He arrived the next morning. Both spent the day at the local ice rink, temporarily converted into a morgue. Skating music serenaded family members of crash victims who appraised what remains were «readable.» There were rows upon rows of limbs and torsos and shards, all covered in black vinyl tarps, arranged like 4-H projects atop plywood sheets that straddled sawhorses. Five days went by and still they found no trace of Susan. Marilyn donated blood samples for DNA testing, to help analyze those bodies too far gone for visual or dental identification. They returned to Cheyenne, their spirits fogged like wet car windows, their emotions on hold. Sheila called each day to see if an ID had been made, but no. This in itself became a story, and the local coroner, in conjunction with the airline and the civil aviation authorities, were at a total loss as to where Susan's remains might have ended up. There hadn't been enough heat for vaporization to occur, and all eyelashes and fingernail clippings within a half-mile radius had been DNA-cataloged. It was at this point that Sheila hooked up Marilyn with a prominent claims litigator, Julie Poyntz, who spent the next year winning her claim, arguing about the profound stress for family members arising from the airline's losing the
of a passenger, a body that might very well be in the deep freeze of some psychotic fan. «You just don't
a body, Mrs. Colgate —
» It was early on in their lawyer-client relationship. «And I don't want to dwell on the possibilities of what might have become of her remains,
but …
» «What if she's alive?» asked Marilyn. Julie tsk-tsked. «You were
Marilyn. Everybody on that flight was dead and/or severely mutilated.» Marilyn squeaked. «I'm sorry, Marilyn, but you can't be squeamish. Not now. We're going to win this. They know it. We know it. It's only a matter of how much and how soon. It's no compensation for losing Susan — who, I might add, was a role model for me from
Meet the Blooms —
but at least the money is
» Money was flowing into Marilyn's life from many directions at that point, and each new development, or each new recently discovered baby photo of Susan was carefully brokered with all facets of print and electronic media. She bought two new cars, a Mercedes sedan for Don, and a BMW the color of homemade cherry wine for herself. She also took out a mortgage on a Spanish mission—style house and indulged herself with clothing and jewelry, her prize being a pair of genuine Fendi wraparound sunglasses which, not five minutes after buying, she wore as she snapped arms off the fakes she'd bought years ago at a Laramie swap meet. Marilyn spent like a drunk in a casino gift shop. There was no overall scheme to her buying — she simply thrilled with the burst of power each time a piece of loot that once belonged to somebody else suddenly belonged to
Yet for all this, Don and Marilyn didn't speak much about Susan, mostly because long before the crash, back in 1990
after her TV show was canceled
, Susan had eliminated them from her life with a finality that approached death. Marilyn truly saw no reason why Susan should be as angry about the money as she was. Hadn't Marilyn done half the work? They'd read of Susan's marriage to Chris in the Arts & Lifestyle section of the local weekend paper. They met Chris only once, at a midnight vigil for Susan that Marilyn had staged in a Cheyenne town square (exclusive continental European photo rights to
Paris Match,
UK rights to
magazine, U.S. and Canadian rights to the
film and TV rights reserved, as live footage was to be inserted into a possible A&E special about Susan to begin production the following year). Marilyn and Chris hugged for the cameras, lit candles, and bowed their heads for the cameras. All the while, Chris's young fans chanted from across the square. Afterward, Chris left and didn't speak with Marilyn again. («Guess what, Don — I think Sir Frederick Rock Star is an asshole.») Then came Julie's phone call one morning: «Marilyn, come to New York. It's over.» When Marilyn found out the amount, she whooped with pleasure, then immediately apologized to Julie for whooping in her ear. She tried to find Don, and did, passed out in the back corner of his favorite seedy sports bar. So that afternoon she left for Manhattan without him. The next day, with Julie, she walked down the courthouse steps and spoke with the press. That afternoon she spent $28,000 while shopping on upper Madison Avenue. The next day Marilyn went home to Cheyenne, and the day after that she got the call from a sparkle-voiced airline PR woman about Susan's return to the living. She hung up the phone and reached for half a Shitsicle Don had left beside the phone book. Susan would be home the next morning.
Chapter Thirty-three
Back in Cheyenne's outskirts, Marilyn lurked inside her motel room with the drapes closed, the TV blaring. Vanessa and Ryan were standing behind the rental car keeping sentinel on her, while Ivan and John headed to the lobby. Ivan called Cheyenne's airport about the jet's overnight parking and then rented rooms for the group in case they had to watch Marilyn into the evening. John was looking out the window covered in grit and credit card stickers, also scoping the door to Marilyn's room. The group reconvened at the car, where Ryan said, «I'm starved. We didn't eat lunch.» «Me, too,» said Ivan. «I'm going to go make a burger run. There's an A&W a quarter mile back on the road.» «Well, you can't use the car,» said John. «What?» said Vanessa. «As if Marilyn's going to vamoose right
or something? We're all sugar crashing. It's a worthwhile risk to get ourselves properly nutrished. Get me a large fries — make sure they use vegetable oil, no lard — and an iced tea.» John was too hungry to fight and he gave Ivan his order. As he left in the rental car, Vanessa walked up to the door of number 14, and knocked loudly. Even from a distance, the sound of blaring cartoons and commercials tumbled from the room, the windows rattling as if they possessed stereo woofers. Vanessa's unexpected charge shattered John and Ryan's complacency, and they dive-bombed behind Marilyn's BMW.
«Hellooo …»
said Vanessa,
and she knocked again
, louder this time. «
Hellooo —
Mrs. Heatherington? Fawn Heatherington?» Vanessa rapped the windowpane and then a slit in the curtains, which were yellowed, nicotine-soaked and threadbare, fluttered open. The room's door opened a crack. «Yes?» Bugs Bunny shrieked from within. «I'm Mona. My uncle runs this place. Did you leave a twenty-dollar bill lying on the counter by mistake?» She held up the bill. The door opened a notch wider. «Why yes, I did — how thoughtful of you.» «Think nothing of it, Mrs. Heatherington. Wyoming hospitality.» Marilyn plinked the bill from Vanessa's fingertips and mumbled the words
to Vanessa, but Vanessa stuck her foot in the door so it couldn't close. «Excuse me?» said Marilyn in a forced huff. «Sorry to disturb you even more, Mrs. Heatherington, but — » «Fawn. Call me Fawn.» «Sorry to disturb you even more, then, Fawn, it's just that …» Vanessa's eyes saw the aged curtains. «It's just that for the past year I've been trying to get my uncle to buy new curtains for the units. See how ratty these are?» «Well, I suppose, yes.» «Exactly. If you could just mention this when you check out, it would sure help me build a stronger case. He's kinda cheap.» «Absolutely,» said Marilyn. The door shut and Vanessa strode over to her room, number 7. She was followed by John and Ryan, who scrambled out from behind the BMW, then beneath Marilyn's window. They came into the room and Vanessa said, «She's not alone.» «How can you tell?» asked John. «I heard someone rattling about in the bathroom. Even through the cartoon noise.» «Did you see anything else in there? Clothing? Books? Magazines?» «No. It looks like an unoccupied room.» Ryan asked if the room was the same configuration as the one they were in, and Vanessa suspected it was. «Then come back here with me,» Ryan said. «Let's see if there's some kind of escape route we should watch for.» They walked back to the bathroom and inspected the window beside the sink. «I don't know if that window is crawl-out-of-able,» said John. «I think it is,» said Ryan. «Watch me.» He hoisted himself up, his stomach resting on the dusty and blackened aluminum slide rail. «Ryan,» said Vanessa. «Get down from there.» «No. I just want to see if — » He was cut short by the sound of Marilyn's BMW charging out of the parking lot and left, westward, onto the highway.
said John. He kicked a hole in the door of number 7. «Don't be so melodramatic,» said Vanessa. «Ivan'll be back soon enough. Let's sit tight.» «I bet she saw us behind her car,» said Ryan. They waited outside for Ivan, and John was visibly falling apart. Vanessa asked him if he was going to be okay, and he wasn't sure if he would be. The sun was still above the foothills off to the west, but only just. Wind whistled by, and John recalled the wind, back when he'd been lost. He remembered how it never leaves the air. Ryan tried to atone for his having distracted the trio away from Marilyn's exodus. He went up to the door of 14 and tried turning the knob. It did and the door opened. He inspected the room but found no clues. «
Sheriff Perkins,» said Vanessa, «those darn crooks left a book of matches from the Stork Club.
Look —
there's even a phone number written on the inside: Klondike 5-blah-blah-blah-blah.» «A
bit more support
, a bit less sarcasm, Vanny.» Ivan pulled in and the trio rushed into the car like puppies. «That way,» said John. «She has a two-minute lead.» The car skidded out in a lazy spray of gravel. They flew west down the Interstate, back toward Utah and California, amid the truckloads of lettuce and hay bales and lumber that John thought seemed to never leave the roads, as if they existed in some sort of perpetual caffeinated loop. An Exxon station lay ahead like a beacon. Ryan scoped it out with the binoculars. «She's there,» he said. «Parked over by the tire pump.» «Thank Christ,» said John. «Ivan, pull in, but not too far, because she might see us and bolt.» Ivan veered into the station, then empty. «Is she in the office buying gum or something?» asked John. «If you're like me,» said Ryan, «whenever you're being pursued, your first impulse is to stop the chase and stock up on gum.» «She's probably in the bathroom,» said Vanessa. «I'll go look.» She got out of the car and walked to the ladies' room entrance by the side. She knocked on the door and Marilyn's voice called out, «Yeah?» Vanessa faked a southern accent and said, «No hurry then, ma'am,» then gave the thumbs up to the men in the car, and walked back. John got out and stood at the back of the car, absentmindedly eating a cheeseburger. «If we keep following her, we could be on the road for hours,» he said. «She could be driving anywhere.» A black minivan drove by. Susan was at the wheel. She saw John and wrenched the van to a halt. Camper and Willy avalanched into the dashboard. She and John locked eyes, smiled. She recovered her wits. «Shit, Susan,» Randy yelled, a drink spilled in his lap. «What the hell are you — ?» Susan plunged the minivan into reverse gear and made a crazy donut, then looped around and pulled up beside John's car. «Your mother is in there,» John said, pointing to the rest-room. «I found her for you. You were looking for her, weren't you?» Susan climbed out of the van, lifted her arms up to her mouth, and started to rock back and forth slightly, like a stick in the wind. She said, «Oh,
John …
» but her voice vanished, and instinctively Randy and Dreama, now out of the van, stepped back in surprise, as though Susan were a highway smash-up during rush hour. She took geisha steps toward the rest room door. Vanessa quickly pulled back from the door, allowing Susan to approach alone. The others in the group formed a semicircle around her. A truck zoomed by on the freeway. The sun was halfway behind a mountaintop and their shadows were black ribbons. The dogs romped and yelped in the grass scrub behind the station. Susan knocked on the door.
Marilyn shouted out
, «Jesus Christ, I'm hurrying, I'm hurrying. I'm changing a diaper in here, okay?» «Mom?» Everybody felt the silence from within the locked bathroom. The last glint of sun went behind a hill and their shadows vanished and the air became that much cooler. The station's attendant rounded the corner to check out the crowd. Randy asked him, «Do you have an extra key to the ladies' room?» «No sir, just the one.» From inside the door came a child's crying. Instantly, Susan bolted toward the door and tried smashing it with her shoulder, unsuccessfully. She slammed into it again, then Marilyn opened the lock and Eugene Junior raced out. «He's okay,» said Marilyn, then Susan grabbed him and swept him over to a small wall beside the propane filling tanks where she held him close to her chest. Marilyn sat down on the toilet in haggard defeat. «Mom,» said Susan, «it's okay.» Marilyn didn't come out of the bathroom. Her body deflated and she took a breath. The group's eyes peered into the small, harshly lit room.
Chapter Thirty-four
Susan slammed the door of the house in Cheyenne, and almost immediately Marilyn felt as if she were on fire. But the fire didn't go away. It burned within her, underground, flaring up hourly across the following months, and when she burned, she lost her head and said hateful, vengeful things, which finally drove Don away. She beetled about inside her clean, white petrified house with nobody to talk to and nobody to phone. She felt like her head was filled with larvae. Her doctor said it was «the change,» and Marilyn said, «Dammit, why can't you just call it menopause?» The doctor said, «We look at things differently these days. This isn't an end. It's a beginni — » Marilyn said, «Why don't you just shut the fuck up and prescribe me a suitcase full of pills and make this blasted
go away.» The fire didn't go away, and pills were useless in snuffing it out. She cried and then she felt elated, but mostly she was bewildered and burning. And then the bills came due and all of the money was gone. She'd been proud, and didn't want to give Susan the satisfaction of seeing her mother cash in on paid interviews, so she did no press after Susan had left for California. Yet at the same time she hoped that Susan would see her mother's refusal to pocket some money and then maybe, just maybe, Susan would forgive her. And if Susan forgave her, then maybe she'd one day allow Marilyn access to the brood of children she'd seemed suspiciously intent on mentioning. In the end, Marilyn's pride and hope had left her vulnerably broke. She phoned the networks, but it was too late, the Susan Colgate story stale. Marilyn offered no new angle.
Marilyn pawned what she could
, yard-saled some more, and then rented a cheap apartment. She developed a phobia about touching her lower stomach. She was afraid of her fallopian tubes and her uterus, sure they'd dried out like apricots or chanterelle mushrooms, and she didn't think she could cope at all were she to feel their lumpiness within her. Fertility. Babies. Desirability. Love. These words were so fully joined together in her head, like pipes and wires and beams in a building. And now, suddenly she was barren. A houseplant. As if on cue, parts of her face started to migrate and shift. Silicone injections from a decade ago became like rogue continents within her skin, and Marilyn ran out of supermarkets and convenience stores in the Cheyenne area because she had shrieked at the clerks in the stores for focusing even a blink too long on the inert sensationless bulges beneath her left eye, her right cheek or the bridge of her nose. She lost her energy. She became unable to drag herself out of bed in the morning. And then the landlord's henchmen gave her a month to leave her apartment. So she threw what she could into the BMW (which she refused to surrender) and sold what remained to a guy from a local auction house. She went out onto the road, like so many people had done before her, discharged from a world that no longer gave a damn if she burned or mummified or vanished or was sucked up into the sky by a spaceship. And then one day, somewhere in Colorado, it all stopped. Her head cleared, and it was as if the months of hell had been merely a fevered patch. Though she had lost her husband, her house, almost all of her possessions, she felt —
She took a room by the week over by the Cheyenne air force base, where weekly rentals were common. She changed her name to Fawn because she saw a fawn behind her rental unit one morning, and Heatherington because that was the fake I.D. name they gave her in the back room of Don's old sports bar haunt as she exchanged her Piaget wristwatch for a new identity. Good old Duran had been spot on about Marilyn's needing a skill not tethered to beauty to help her through her life. She resumed including him in her prayers, when she prayed, which wasn't too often. He'd been dead for maybe fifteen years. In 1983 she'd read that he'd whacked his car into the side of a dairy van. She said,
«Hey Durrie, at least I sound like a lady on TV announcing the news. Sleep tight, honey.»
Marilyn's clerical and organizational skills, acquired so many years back, landed her a job at a company called Calumet Systems, which, as far as she could tell, built UFOs for the government. Nobody there recognized «Fawn» as Marilyn, despite her recently televised reunion. She'd morphed into somebody utterly new. She was now a cropped brunette with pitted skin who bought her Dacron frocks off the rack that in a previous life she wouldn't have deigned to use to wipe crud off the snow tires in the garage. She was cool and serene and proud to help her government manufacture UFOs at Calumet. This went on for a year. She assembled bits and pieces of daily necessities from thrift shops, and she went out once a month to see a movie with two of the girls from Calumet, who ribbed her about her BMW, which she said her brother gave to her. She watched TV. She was happy because she figured she could live this unassuming life until she died and she wouldn't ever again have to put so damnable much energy into being a complicated person with tangled relationships that only seemed to wear her out in the end. She typed like a woodpecker, even with long fingernails. She was so good at it that a man from a company outside Calumet was brought in to witness her skills for himself, to identify her «metrics.» He praised Marilyn for her low error rate and
he noted her biggest weakness
, her frequent inability to capitalize sentences that began with the letter
The man had smiled at her just before he left, and it was then that Marilyn intuited that he knew she might not be Fawn Heatherington. He'd asked her if she'd ever worked anywhere else before, and she'd said she hadn't. This had to seem like a bald-faced lie, but it actually wasn't. Her job with Mr. Jordan, the Spam Man, had been in another era altogether, and her only other typing-based work was time spent in a satellite office of the Trojan nuclear plant, raising money for Susan's gowns. That same night the fire in her body came back again, and it was worse than before, possibly because its reemergence seemed like such a sick joke and she'd worked so hard to erase Marilyn Colgate, the Burning Woman. The loneliness that she thought she had so effectively thwarted began to rip apart her insides. She phoned in sick to Calumet. She screamed and wept in her car, and drove to California with a plan to beg for Susan's forgiveness, though she knew this was only dreaming. She drove past the Cape Cod house on Prestwick and parked in front of a house down the street. It was garbage night. Nobody saw her. She picked up Susan's small zinc garbage can and threw it into her car's back seat. She drove to a Pay-Less lot past the Beverly Center and dissected the contents of the can: two nonfat yogurt tubs, an unread paper, three Q-Tips and a phone bill with thirty-eight long-distance calls to the same number in the San Fernando Valley, plus a receipt for a jungle gym delivered to a Valley address. Bingo. She went to a pay phone and dialed the Valley number, and a man's voice answered, «Hel
?» Marilyn said she was from the company that had delivered the jungle gym and wanted to see if they were satisfied customers. «Eugene
it —
on it, practically. And it really does help pull together the whole back yard.» «That's good, then,» Marilyn said. «Would Eugene be needing anything else for the back yard?» «Oh you re
less sales folks. Not now, but he's getting a real thing going for airplanes, so don't be surprised if we order the Junior Sopwith Camel in a half year or so.» «We'll look forward to it.» The call ended. Marilyn went into the Pay-Less and bought a foam 747 made in Taiwan. She drove out to Randy's house, parked down the street and slept there overnight. In the morning she carried the plane around to the edge of the house and there saw the most beautiful child she'd ever laid eyes on — a child of almost celestial beauty. He looked so much the way Susan had as a child, and like someone
else —
a face she couldn't quite place. Suddenly she knew something about where Susan had spent her year of amnesia. Marilyn wanted desperately to hug this child. She held up the 747 and made it loop up and down with her arm until Eugene Junior noticed her. He skipped delightedly her way. Two minutes later, with Marilyn in tears, they drove away from the jungle gym in her BMW. Randy had been folding laundry in the living room, and though it had been less than five minutes since he'd last checked on the child, his radar blipped. Something was wrong. He looked in the back yard and his spine froze. Then he saw the car pull out of the driveway. He phoned Susan, just back from her walk with John Johnson. Before he could speak, she burst out, «Randy! I just got a ride home from the cops — and I met this guy — » Randy interrupted and told her what had happened.
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Anil Ambani-led brokerage firm Reliance Securities on Thursday posted 149 per cent year-on-year growth in profit after tax at Rs 32 crore during financial year 2018-19.
Reliance Securities, the broking and distribution arm of Reliance Capital, reported a total income of Rs 337 crore, which rose by 7 per cent y-o-y, for the financial year ended March 31, 2019, the company said in a statement.
In equity broking segment, the average daily stock exchange turnover climbed 16 per cent y-o-y to Rs 5,208 crore. As on March 31, 2019, there were approximately 9 lakh broking accounts which moved up 5 per cent from the last fiscal.
For the financial year 2018-19, the commodity broking accounts rose by 6 per cent to nearly 1.08 lakh while average daily commodities turnover increased by 20 per cent to Rs 327 crore.
Also Read: Bandhan Bank profit surges 45% to Rs 1,952 crore in FY19, provisions jump 96.5%The assets under management stood at Rs 3,983 crore in FY19, the Reliance Anil Dhirubhai Ambani Group company said.
Commenting on the earnings, Reliance Securities ED & CEO, B. Gopkumar said, "We are consistently growing in terms of our revenues and profit on a year-on-year basis. Our continued growth is primarily driven by strong customer activation frame-works and quality research products, leading to increased customer engagement. Despite market volatility, our customer centricity initiatives helped us manage our Unique Traded Clients (UTC), which led to 16% growth in our ADTO."
"Continuing with our initiatives in the digital space, our intuitive mobile platform 'TICK PRO' and real time research recommendations to customers are propelling our growth on a sequential basis," he added.
The company said that 95 per cent of its new accounts were opened digitally, enabling clients to trade on the same day.
Reliance Securities has over 10 lakh customers, having strong affiliate network with over 1,500 customer touch points across India.
Edited by Chitranjan Kumar
Also Read: Kotak Mahindra Bank posts Rs 4,865.33 crore profit in FY19, asset quality improves


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Maggie Knoll
Combining a love of music, writing and talking, Maggie found her sweet spot at WPGU and has stayed around for almost 2 and a half years. Finding new music is Maggie's favorite pasttime, along with discovering niche albums at your local record store and being jealous of people going to awesome concerts. Maggie loves to review music On-Air as well as introduce her listeners to what she has been listening to lately. Besides music, Maggie also enjoys coming home to her loving dog, Ace, and a giant bag of Cheetos (the classic kind, not puffs, because she says it matters).


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Leila's Story:
Leila was rescued from an unhappy home life where she was not given the love and attention she deserves! She is now looking for her second chance at her very own happy ending. She is about 8 years old and ready for her second lease on life.
Hey there, I am Leila, an older woman looking for love! My first relationship didn't work out, so now I am back on the market looking for my perfect fit. I was in a home where I wasn't getting the love and attention I deserved most of my life, so I would love it if I found someone that will hold me when I am feeling lonely, play with me when I am feeling frisky, and binge on junk food with me after a long day. Don't let my age fool you, I am what you call an "active senior" with plenty of energy. I cannot wait to go on new adventures and experience new things one walk at a time with you.


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It's impossible to reflect on 2019 without first commenting on the split of MTG into two companies in March – Nordic Entertainment and new MTG. This was the conclusion of a transformative journey that MTG began several years ago to ensure a competitive entertainment group that could accommodate two strong and relevant equity stories in a fast-changing entertainment landscape. It was also a commit- ment to focus on what we strongly believe will be the entertainment of tomorrow – esport and gaming.
Our first year as the new MTG has been extremely exciting and rewarding. Through- out 2019, we have continued to develop our business verticals esport and gaming with an emphasis on becoming even more commercially professional. As a result, we have seen both increased sales, through a transformation from ad hoc to more sustainable revenue streams, as well as a continued improvement of our business profit. And from a strategic perspective, several important milestones have been achieved: We have launched the ESL Pro Tour format attracting the best teams in the world, landed new publisher relationships including a multi-year agree- ment with Blizzard, and entered a very promising strategic alliance with Nielsen – the leading source of truth for esport sponsor- ship valuation and media measurement.
An important decision we took during the year was to launch a strategic review of our gaming vertical, to evaluate possible routes to create shareholder value.
Looking ahead, I believe we have more hard work ahead of us, and the promise of a very bright future.
Today, we are the world's leading esport company with our investments in ESL and DreamHack, which offer best-in-class national and international events, leagues and festivals. Esport is one of the most viewed and fastest growing sports in the world. ESL and DreamHack are already global brands and the preferred choices for viewers, players, partners and publishers.
We are in a very strong position with key investments in InnoGames and Kongregate. InnoGames runs a portfolio of seven successful free-to-play games that are played on PC and mobile devices, including titles such as 'Forge of Empires' and 'Elvenar'. Kongregate is firmly established as a leading publisher of casual and hyper casual mobile and PC games.
Esport – the future of entertainment
To build and develop a new sport is a journey, especially when it comes to creating a highly engaged fandom around it. Many sports will never move beyond being entertainment for the few rather than for the masses, and hence not become a commercially viable product capable of attracting a meaningful number of eyeballs.
However, esport is different. The number of gamers worldwide is expected to grow to 2.9 billion in 2022, up from 2.4 billion in 2018 – and the global esport audience is expected to grow to 645 million by 2022, up from 395 million in 2018. Games – whether played at home on a computer, on the go, or in an esport arena by an esport professional
– represent a major commercial opportunity. Esport fans have unique characteristics com- pared with other sports. They are young, well-educated with higher than average income than other sport fans and are infa- mous for being difficult to reach through marketing (70% use ad-blockers). This makes them a relevant target group for any company wanting to rejuvenate its brand and expand its business beyond its traditional base by getting exposure to these interesting target groups.
This is one reason why we continue to be thrilled about the future prospects of esport as an entertainment product. And throughout 2019, we have introduced structural measures to realize the full commercial value of esport, including a new league structure named ESL Pro Tour providing certainty and longevity, a strategic partnership with Nielsen to gather trustworthy statistics from events, and expanded our publisher relationships to include even more exciting triple A games. We are also pleased with the agreement with Blizzard around their acclaimed titles StarCraft® II and Warcraft® III: ReforgedTM. With these measures in place, I feel we are in a good spot in the industry to become a strong alternative and competitor to traditional sports for media and brands.
Gaming – a highly exciting industry at a crossroads
InnoGames achieved good growth in 2019 with strong development of its existing games portfolio, especially Forge of Empires. Improved customer lifetime value throughout the year has provided us with an opportunity to invest in marketing for future growth. During 2019, InnoGames has been working on both newly released games such as Warlords and new games. The result is four new exciting games to be released during 2020 – all of them mobile first and built on our expertise in game development.
Kongregate had a tougher start to the year and we made the necessary changes to its operational model, focusing more on direct publisher relationships, rolling-up success- ful IPs that we have had a publisher relation- ship with and tightening up the total scope of the games portfolio. In the second half of the year, the turnaround was clear and Kongregate ended the year on a high note with a strong momentum going into 2020.
We are proud owners of two very strong and relevant companies within our gaming vertical. The majority stake in InnoGames has created significant value, and Kongregate has made impressive progress in 2019. At the same time, I believe the gaming industry is at a crossroads. Looking into 2020 and beyond, it will require much more to stay relevant and competitive. More resources are required to make the necessary investments in our existing businesses. Deeper pockets are needed to capture new opportunities to broaden our portfolio. During 2019 and since the split, we have been approached by financial and industrial investors with various alternatives to make us even more competitive going for- ward. We want to always act in the best interest of our shareholders, and that is why we launched our strategic review in 2019.
The strategic review – crystalizing hidden value
The purpose of the strategic review is to evaluate the best ways to create and crystalize value for shareholders. The Board of Directors and management team continue to believe that a separation of the gaming and esport verticals, which would allow them to adopt their own financial structures and independent strategic objectives, is the best way of accomplishing shareholder value.
In pole position with a bright future ahead
In the beginning of 2020 the global society and economy was significantly impacted by the new corona virus pandemic. Equally impacted was MTG's esport vertical which is built around large live events with media rights, brand partnerships and many attending fans who purchase tickets and merchandise. However, as esport is digital by design it has the potential to offset some of the negative impact as MTG and its portfolio companies continue to deliver great entertainment by moving to online competitions and thereby creating new business opportunities. In this difficult period it has been crucial that all decisions by MTG and its group companies are taken with the well-being of colleagues, fans, teams and customers in mind.
As many times before in the history of MTG, we are venturing into new commercial territories. Our belief in tomorrow's entertainment – esport and gaming – is strong. Success in creating value will only come through relevant products, creativity and innovation. We are in pole position with an opportunity to establish MTG as a global leader in the esport industry and we will accelerate value creation by further drawing on synergies from our ownership of the two strongest esport brands globally, aided by our solid financial position and commercial operational expertise.
Breaking new ground, we will rely on our heritage and approach to always focus on commercial innovation and products which resonates with our customers. This will enable us to continue to be strongly committed to bringing the best possible entertainment to all esport and gaming fans around the globe.
Jørgen Madsen Lindemann
President & Chief Executive Officer


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Server hardware
Datacentres of tomorrow: What the future holds
New technologies are widely-tipping to become a mainstay of datacentres in the future. Learn about new and emerging technologies that look set to shake-up the way datacentres are managed, monitored, powered and cooled as well.
News : Server hardware
August 05, 2020
Atos signs £5m supercomputing deal to support Oxford University-led AI research push
University-led push to accelerate the pace of machine learning and artificial intelligence research in UK enters new phase with the deployment of a second supercomputer
July 22, 2020
Inside Intel's transition into an enterprise tech company
Computing giant Intel is pushing deeper into the enterprise with investments in data-centric and emerging technologies along with partnerships with local firms to develop new solutions
July 15, 2020
University graduates to Nutanix Files hyper-converged NAS
The University of Reading had already deployed Nutanix hyper-converged infrastructure so it made sense to add Nutanix Files when its ageing NAS boxes bit the dust
July 01, 2020
Lenovo, top-of-the-world Chinese supercomputer supplier, sweeps all markets
Supercomputers are not just about computing power, they are a symbol of political ambition. Chinese supercomputer supplier Lenovo is now the dominant supplier across the world
In Depth : Server hardware
Five on-premise and cloud options for network-attached storage
We look at five options for file access storage, from 'traditional' NAS in a standalone appliance to distributed hybrid cloud file storage and NAS cloud gateways Continue Reading
Storage pros and cons: Block vs file vs object storage
Despite the many changes in storage, there are still some fundamentals that hold true. We look at the key defining characteristics and use cases of block, file and object storage Continue Reading
Vendors investigate chiplets as CPU expansion option
As chipmakers expand the amount of processing power in CPUs, some are considering the use of chiplets. These modular silicon pieces offer a possible option for scalable designs. Continue Reading
Blog Posts : Server hardware
The incredible shrinking Hewlett Packard - where does it go next?
In 2011, Hewlett Packard's annual revenue was $127bn, making it the largest technology company in the world by sales at that time – yet its market worth was a comparatively meagre $42bn. It had ... Continue Reading
Opinion : Server hardware
The new future of work
We may come to stop talking about 'remote' working altogether after the coronavirus pandemic. It could become just 'working' – part of the normal mix of how things are done Continue Reading
Security Think Tank: In-depth protection is a matter of basic hygiene
The belief that effective perimeter security is the best way to protect data is a fallacy that is being repeatedly exposed. We must recognise the need for a data-centric security model to protect data from both internal and external threats, but what does this mean for security professionals? Continue Reading
Storage: How 'tail latency' impacts customer-facing applications
Henry He of Virtual Instruments looks at tail latency, the small percentage of storage I/O that could be causing big and costly problems for business applications Continue Reading
Videos : Server hardware
2017 IT Priority Study: Trends in the APAC converged/hyper-converged market
Find out what converged/hyper-converged initiatives IT decision makers are planning in 2017
Why Fitness First consolidated onto Nutanix
Fitness First has migrated its traditional datacentre installation to a Nutanix converged infrastructure
Mainframe at 50: Why the mainframe keeps on going
For the last half a century the mainframe has been the technological workhorse enabling government policy and business processes


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Destinations around the world woo wine lovers with tastings, tours and vinotherapy.
If it seems everyone around you is drinking wine, you're not imagining it: In 2016, Americans sipped 790 million gallons of this ancient elixir, up from 330 million gallons in 1993. That surge in consumption also spurred an interest in wine-related travel that ranges from tours and cruises through winemaking regions to tastings, wine-pairing dinners and classes held by well-known sommeliers, winemakers and other experts.
You can find the complete article here.


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(Reuters) - Sample6 is a Cambridge, Massachusetts-based startup with a new way to detect food-borne pathogens such as Listeria and Salmonella. Its technology was conceived in a Boston University lab, and the company was cofounded by Boston University and Massachusetts Institute of Technology PhD students Michael Koeris, Timothy Lu and Tanguy Chau. But they didn't do it on their own - Sample6 had lots of help, advice and $150,000 in convertible notes from Boston University's Office of Technology Development.
Koeris tapped into what Boston University calls a gap fund, created to help university entrepreneurs develop proof-of-concept prototypes. The fund expands on the traditional role of the university technology transfer office, which is to work with its researchers to file patents and license their ideas to the private sector.
"What tech transfer offices historically don't do well is facilitate company formation," says Koeris, Sample6's vice president of operations. "Tech transfer at BU is different."
Koeris said Boston University's gap fund, plus a staff that has some entrepreneurial experience, helped him and Lu prove that their idea could be commercialized. That enabled their nascent company to attract conventional venture backing.
So far Sample6 has received a total of $25 million in grants and funding from Boston University and about a half-dozen venture-capital firms, such as Canaan Partners, Chevron Technology Ventures and Flybridge Capital Partners. Sample6 now sells two products, a Listeria detector called Sample6 Detect/L and a management tool called Sample6 Control. Next year it is on track to release a Salmonella detector.
Other universities have also begun expanding the role of their technology transfer offices to include investing in homegrown startups. The goal is to give the new companies a better shot at success, with the university standing to gain license revenue if the startup begins making money and shares that would yield a payback if the company goes public or is acquired.
There's also the hope that company founders will make a hefty donation to the university if they hit it big. But few patents and licenses actually create revenue. Most comes from a few big hits, such as the hepatitis B vaccine from the University of California at San Francisco, which has earned close to half a billion dollars.
Technology transfer officials say that in the past couple of years, they've had to develop more expertise in starting companies. "Part of our role is increasingly supporting the creation of new businesses," says William Tucker, executive director for innovations, alliances and services for the University of California system. He says large companies "don't have much basic research anymore," and rely on startups to do commercial proof of concepts.
The California system is one of the leaders in direct investment in startups. It has various incubators and accelerators on its campuses, and has established a $250 million venture capital fund, as well as campus-based seed funds for prototypes.
It has a lot to work with: The California system produced the most patents in 2014 of any university system. That same year it earned $118.3 million in revenue from technology licenses and patents, according to its transfer office's annual report.
Many universities make less than $1 million a year in licensing revenue, according to data from the Association of University Technology Managers, a trade group for technology transfer officials.
"What's happening is that universities have developed whole ecosystems for entrepreneurial research," says Donald Siegel, dean of the school of business at the University at Albany, who specializes in the study of university technology transfer.
Siegel says universities offer business development help, make small loans to or investments in companies founded by faculty and students, start incubators and accelerators to help spur companies, and count starting a company toward tenure consideration for faculty.
Technology transfer offices are changing, in part, in order to fill a gap in research funding created by the recession of 2008-2009, after which tech transfer officials say many large companies, especially pharmaceutical companies, became less willing to license basic research. Technology transfer offices will still license basic research, but it typically takes five to 15 years to commercialize, a timeframe too long for most venture capital funds. Universities started setting up investment funds like Boston University's gap fund to help faculty and students commercialize the technology. (The Boston fund is technically not a venture fund because it is not judged by its internal rate of return.)
"It's gotten harder and harder every year to license technology right out of university to an ongoing concern," says Carl Gulbrandsen, managing director of the Wisconsin Alumni Research Foundation (WARF). Founded in 1925, it's one of the nation's oldest and most successful technology transfer organizations. Gulbrandsen says the prime industries for licensing are agricultural companies and pharmaceuticals, and the Great Recession made pharmaceuticals in particular more risk averse and less willing to spend on research and development.
Now, Gulbrandsen says, "they expect universities and small companies to take the risk." Wisconsin is unusual in that WARF operates separately from the university, does not receive funds from the university, and instead gives university researchers funding from its endowment. In 2014, its endowment reached $2.8 billion last year and WARF provided $60 million in research grants to university researchers.
WARF, which handles technology transfer for all the UW campuses except Milwaukee, has taken a variety of steps to help its academics become entrepreneurs. It brings in 30 paid mentors twice a year to advise faculty and staff on ideas they're trying to commercialize. It provides money to the university's business and law schools to help with legal and accounting needs. It partnered with the State of Wisconsin's pension fund to establish a $30 million seed fund to invest in the university's startups. And in 2014, WARF and the University of Wisconsin-Madison invested $3.2 million to open an accelerator, a shared workspace aimed to help startups, called Discovery to Product.


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Phoenix VA made $12.4 million in 'improper payments,' review finds
An Office of Inspector General report says Phoenix VA medical center officials also pressured an employee to issue no-bid contracts.
The Phoenix veterans hospital dished out more than $12 million in "unauthorized" and "improper" payments over several years to an Arizona eye-care provider, according to a review by the VA Office of Inspector General.
Investigators also said officials at the Phoenix medical center pressured a procurement specialist to issue a sole-source contract to the ophthalmology firm, Barnet Dulaney Perkins Eye Center, but the employee refused to do so. Instead, veterans needing eye care have been referred outside the hospital to private providers for several years.
The OIG probe was launched in 2014 based on a complaint that the Phoenix VA Health Care System had improperly "sole-sourced" eye care to Barnet Dulaney, which at the time operated a clinic within the hospital at Indian School Road and Seventh Street. Sole-source contracts are issued without competitive bidding.
Barnet Dulaney received VA contracts valued at $30.4 million at the Phoenix hospital beginning in 2006. The OIG review concludes that inspectors "did not substantiate" that contracts were awarded improperly, meaning the complaint was unfounded.
However, the detailed report clarifies that inspectors were unable to verify the accusation because VA contracting officers did not properly keep records. Moreover, inspectors discovered that after Barnet Dulaney's contract expired, the hospital issued 166 "improper payments" for continued services, totaling $12.4 million.
An OIG spokesman and Barnet Dulaney representatives could not be reached immediately for comments on the report.
The review says inspectors found no evidence that Phoenix VA officials responsible for the payments had a conflict of interest. However, they noted, those administrators acknowledged pressuring a subordinate to approve sole-source renewals for Barnet Dulaney "because of concerns over possible delays in patient care and lapses in the continuity of care."
Phoenix VA problems? More than 2 years later, struggles continue, reports say
Phoenix VA hospital workers rate bosses poorly
The inspector general's probe was initiated near the outset of a national outcry over untimely VA health care — a scandal that began at the Arizona hospital in 2014. At that time, Phoenix VA officials declined to comment or provide records concerning the ophthalmology issue. It is unclear why the OIG report was not completed or released until this month.
Inspectors recommended that the Phoenix VA hospital director initiate a formal procedure to have the $12.4 million retroactively authorized. They also urged planning to ensure ophthalmology services for central Arizona veterans.
Phoenix VA spokesman Paul Coupaud said new procedures have been established for contracting, and administrators have received additional training. Hospital officials considered hiring in-house eye-care specialists, he added, but ultimately decided to refer ophthalmology patients to private providers.
Barnet Dulaney ceased operations inside the VA hospital but continues to provide VA-subsidized care under the referral system known as Veterans Choice. Coupaud was unable to provide information Wednesday on the number of Phoenix VA ophthalmology referrals today, or costs for the outside care.


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A flock of songbirds have landed in the TERA Store for PC, and whether you like them yellow or blue, we've got just the package to get you back up into the air!
Yellow and Blue songbirds that restore 1% of your maximum HP and MP every second are available for the direct sale price of 2,995 EMP. But if you're looking for more from your mount, check out our Battle Canary or Battle Thrush loot boxes.
Each loot box is guaranteed to contain 500 Metamorphic emblems, but may also contain a Battle- or Combat-songbird mount. These high-flying friends not only restore HP and MP and up your Crit Power against monsters, but they also have an amazing active skill you can use while mounted!
Combat Canary (yellow) / Combat Thrush (blue)
- 1% HP/MP restoration
- chance to increase Crit Power by 1.5
- Songbird's Refrain I—Grants a random consumable effect for 15–30 minutes, with a 24-hour cooldown.
Battle Canary (yellow) / Battle Thrush (blue)
- 2% HP/MP restoration
- chance to double Crit Power
- Songbird's Refrain II—Grants a random consumable effect for 15–30 minutes, with a 1-hour cooldown.
Songbird's Refrain shares a cooldown with other mount skills of similar power (including resurrections granted by phoenix mounts), and songbird mounts do not benefit from the Dragonwing effect.
So visit the TERA Store for PC today and pick up a new glowing friend. We'll keep the nightlight on for you!


text:
Job Vacancy 20/34 - Senior Treatment Operator (Re-advertised)
We are seeking applications to fill the role of Senior Treatment Operator. Applications close on Monday, 17 August 2020 at 5.00pm.
The Burdekin is located just 70km south of Townsville, where unspoilt natural beauty meets a thriving rural community right on the doorstep of the Great Barrier Reef. Famous for its abundant sunshine and rich agriculture, the shire's most important asset is water. The Burdekin River combined with a massive underground aquifer and the Burdekin Falls Dam make the district drought resistant
We are seeking applications for a Senior Treatment Operator to provide leadership in the efficient and effective treatment of water and wastewater through the operation and maintenance of wastewater treatment plants and pump stations.
The key responsibilities include:
- Schedule and lead quality testing, recording and reporting to ensure compliance of Treatment Plants with statutory licence conditions and regulations including the Burdekin Shire Council's management plans.
- Perform routine treatment plant inspections to monitor operational condition of the plant, maintain plant operating capability and organise any maintenance work or configuration changes.
- Respond promptly to operational changes to ensure treated water and wastewater comply with licence and guideline standards.
- Ensure that processes are frequently monitored, chemicals and dosing levels are maintained, and dosing equipment adjusted as necessary
- Lead, mentor, develop and train treatment operators, assistant treatment operators and trainee treatment operators.
Applicants should familiarise themselves with the entire position description.
The base wage for this position is $2,513.25 gross per fortnight exclusive of applicable allowances and overtime.
Application packages are available from the Human Resources Office on (07) 4783 9800 or you can download the application package using the following link.
Applications for 20/34 – Senior Treatment Operator should include:
- A cover letter
- A current resume
- Statements addressing the selection criteria
- Copies of relevant qualifications and licences
Applications can be submitted using one of the following methods (Word or PDF format is preferable):
- Email – firstname.lastname@example.com
- Mail – Confidential Application No. 20/34, PO Box 974, Ayr Qld 4807
Applications close on Monday, 17 August 2020 at 5.00pm.
For further information contact Shaun Johnston – Manager Water and Wastewater on (07) 4783 9800.


text:
Intrusion Prevention
This indicates an attack attempt against a remote Code Execution vulnerability in Apple Safari web browser.
The vulnerability is caused by an error in enforcing the local file access policy, which may lead to arbitrary code execution.
Affected Products
Apple Safari prior to 5.1.1
System Compromise: Remote attackers can gain control of vulnerable systems.
Recommended Actions
Upgrade to latest version available from the vendor.


text: 2020-08-14T19:58:17Zhttps://ir.ide.go.jp/?action=repository_oaipmhoai:ir.ide.go.jp:000379382020-02-05T04:24:04Z03552:04093:04101 Interaction of powers in the Philippine presidential systemenghttp://hdl.handle.net/2344/894Technical ReportKawanaka, TakeshiThe executive - legislative relations in the Philippines have been described in twocontrasting stories, namely the "strong president" story, and the "strong congress"story. This paper tries to consolidate the existing arguments and propose a newperspective focusing on the "compromise exchange" between the president and thecongress across the different policy areas. It considers that the policy outcome is notbrought by unilateral power of the president or the congress, but formed as theproduct of such an exchange. Interaction of powers and their complementaryfunction are addressed. Furthermore, aside from the constitutional power, the weakparty discipline is pointed out as a key factor in making the exchange possible.Copyrights 日本貿易振興機構(ジェトロ)アジア経済研究所 / Institute of Developing Economies, Japan External Trade Organization (IDE-JETRO) http://www.ide.go.jpIDE Discussion Paper = IDE Discussion Paper2332010-04Institute of Developing Economies (IDE-JETRO) publisher312.248フィリピンInternal politicsExecutive-legislative relationsPresidencyPolicy processDemocracyPhilippinesapplication/pdfhttps://ir.ide.go.jp/?action=repository_action_common_download&item_id=37938&item_no=1&attribute_id=22&file_no=1IDP000233_0012017-04-10


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This week we started to look at arithmetic sequences, and I learned how to determine if a sequence is arithmetic or geometric.
An arithmetic sequence is a pattern with a difference (d) increasing or decreasing by the same value each time.
ex. 2,4,6,8,10,12,14,16,18,…… or 20,10,0,-10,-20,-30,……
Whereas a Geometric sequence I when the pattern has a difference of multiplying by the same value each time.
ex. 2,4,8,16,32,64,……
you can also tell if a pattern is terminating or not by the ….. after a comma:
ex of terminating: 1,2,3,4,5,…..,6 or 1,2,3,4,5,6
ex of non terminating: 1,2,3,4,5,6,………..


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It will randomly become bright and then the brightness will go so low that you cant see it without shining a bright light on it. Please help.
Why is my LG optimus brightness so low that i cant see the screen unless i shine a bright light on it?
Active 3 years, 4 months ago
Viewed 56 times
Do you have a screen protector on? (It might interfer with the ambient light sensor). Have you tried to disable automatic brightness level and adjusted brightness manually? According to this post forum.xda-developers.com/showthread.php?p=41684706 the automatic brightness level stays in a close range of the level set manually. – kirodge Mar 29 '17 at 22:15
Can you see the screen light up in total darkness? If not, either there's some settings that fully turned off backlight, or the screen itself (backlight hardware) is defective. – Andy Yan Mar 30 '17 at 1:05
Have you selected Adapt to lighting conditions ? If yes, disable it and select brightness manually. – Chandrani Chatterjee Mar 30 '17 at 6:07


text: Itching to get out into the wilderness? Some of the finest scenery in the whole of the UK is only a couple of hours away from Edinburgh's city centre. Hire a car in Edinburgh and take an epic road trip to the outdoors paradise of Loch Lomond and the Trossachs.


text:
RADIUS combines multidisciplinary research with team members with different education and expertises.
Sabine Van Miert
Research manager RADIUS
Research coodinator Biotechnology & Health
PhD in Pharmaceutical Sciences
Teaching scientific skills, pharmacognosy and pharmaceutical compounding
Expertise in the field of REACH, in silico methods and biotechnology
Steven Vreysen
Research coordinator Sustainable Process Technology
PhD in Bioscience Engineering
Teaching organic chemistry
Expertise in the field of sustainable chemistry
Liesbeth Vogels
Research coordinator insect breeding
Teaching Bioprocessing, Biocontrol Organisms, Scientific project and Biotechnology (lab)
Expertise in the field of insect breeding (different species) and valorization of organic side streams with insects
Guy Van Daele
Master in Bioscience Engineering
Expertise in algae cultivation, plant production and fysiology
Teaching Bioprocessing, plant production and Statistics
Tom Ooms
Master in Bioscience Engineering (environmental technology)
Worked at QC-labo of Schering Plough
Teaching technology in chemistry
Expertise in the field of destillation, extraction and up scaling
Geert Verheyen
Master in Biochemistry
PhD in Sciences
Worked at Uantwerpen, VITO and Janssen Pharmaceutica
Expertise in the field of toxicology, in vitro assays and toxicogenomics
Rut Vleugels
PhD in Biochemistry and Biotechnology
Teaching genetics, immunology and bioprocessing
Expertise in the field of algae cultivation and insect physiology and biochemistry
Lotte Frooninckx
Master in Bioscience Engineering
PhD in Biology
Expertise in the field of insect rearing and valorization of organic side streams with insects
Raf Dieltjens
Master in Bioscience
Expertise in the field of algae cultivation.
Jan Creylman
Master in Biochemistry and Bioscience Engineering (environmental technology)
Teaching applied chemical skills
Expertise in in silico modeling and data mining
Bert Verbinnen
Master in Biology, Post graduate in Cellular Biotechnology, PhD in Medical Sciences
Worked at KU Leuven, Dana-Farber Cancer Institute, Harvard Medical School
Teaching in Life Sciences
Expertise in immunology, application of insects in animal feed, animal experiments
Joris Doumen
Bachelor in Agro- and Biotechnology
Teaching plant production and water supply.
Expertise in plant production, algae cultivation and automation of horticulture.


text:
FMD Preparedness
Animal-based Research for Porcine Epidemic Diarrhea Virus (PEDV) and Porcine Deltacoronavirus (PDCoV)
Request for Proposals 2014 PEDV and PDCoV research needs/priorities:
URMIS Nomenclature
Check out the new 2014 URMIS Guide. Introduction: The background of industry practices and consumer confusion that led to development of the URMIS program is discussed. A list of ICMISC members is included as well. Meat Labeling & Nomenclature: Meat labeling and nomenclature are described, outlining rationale and method. URMIS names and more than 500 […]
Pork Summit 2014
A recap of the 4th annual Pork Summit held at the Culinary Institute of America's Greystone campus in St. Helena, CA.
Safety a priority when cleaning swine facilities
As pork producers clean out their swine facilities this spring, safety must be a priority
Feed and Feed Systems Research for PEDV and Delta Coronavirus
Request for Proposals 2014 Key feed research priorities for PEDv and SdCV: Conduct feed or feedstuff contamination risk assessments at all steps within the feed processing and delivery chain. Risk assessment should include potential role of vectors (i.e. birds) or fomites and development of best manufacturing and/or management practices to prevent feed contamination with PEDV/SdCV. […]


text:
Minutemen win first ever CAA game, upset No. 6 Hofstra
March 28, 2010
Massachusetts men's lacrosse coach Greg Cannella got solid production from all over the field as the No.18 Minutemen knocked off No.6 Hofstra, 11-9, Saturday afternoon.
UMass (6-2, 1-0 CAA) broke open their first game in the Colonial Athletic Association with attackman Art Kell's fourth hat trick of the season, giving him a team-high 21 goals.
Freshman Will Manny also had a solid game, contributing four points on three assists and one goal.
UMass coach Greg Cannella noted the Pride (4-2, 0-1 CAA) had an altered lineup because of injuries, but the win was still a confidence-booster for the Minutemen.
"It was a good win, our guys came ready to play," said Cannella. "Hofstra had a couple of injuries that really hurt them, but again, we persevered, we got a lead and we knew they were going to come back on us, and they're such a good team that we figured they would, and they did."
Stout defense at midfield also aided UMass. Sophomore Anthony Biscardi grabbed a ground ball and had two scores in the match. Junior Stephen Zorkers also pestered the Hofstra offense, grabbing three ground balls and causing a turnover.
The Minutemen caused seven turnovers on the day, including two by defenseman Casey Rahn, who also had five ground balls – both game-highs.
Sophomore goalie Tim McCormack made 12 saves in a game where the Pride peppered the UMass defense with a 41-27 shot advantage, including 25 in the second half.
Hofstra looked as if it had a greater sense of urgency in the second half, but the Minutemen jumped on the Pride early and often, scoring five goals in the third quarter after taking a 5-2 lead into half time.
Even though UMass didn't win the game by a decisive 14-goal margin as it did in its last game against then-winless Providence, Cannella looked for the victory and nothing more.
"They're sticking together, they don't want to make a statement, but they want to make sure they do this right, and not blow their opportunities that they have," he said. "It's just a great opportunity they have, playing the No. 6 team in the country at home; again, I think they really stood together and said, 'Hey, we're going to make the difference today, not the other team.'"
Midfielder Ryan Hantverk scored the first goal of the day seconds into the game after a successful clear, putting the unassisted shot past Hofstra goalie Rob Bellairs (four saves).
After the Pride answered with a goal of their own, the two teams traded goals a second time before the Minutemen went on their second quarter surge.
Both of Biscardi's goals came in this span, along with scores from midfielder Bobby Hayes and attackmen Christian Hain and Colin Fleming.
The Pride started the third quarter with two man-up goals stemming from penalties by Rahn and fellow defenseman Diogo Godoi.
When both players returned to the field, attackman Ryan Liebel scored his ninth goal of the season on an assist by Hain, followed by Kell's second and third goals to make it 9-4 in favor of the Minutemen.
Hofstra scored on McCormack three more times before Manny scored to close the quarter.
The Pride scored the only two goals of the fourth quarter, but by then, UMass' lead was too large.
Although the win was an impressive one as far as rankings go, Cannella won't let it negatively affect his team as the Minutemen prepare for an away game at Penn State on Friday at noon.
"It doesn't feel any different than any other game that I've played in or I've coached," Cannella said. "We try to approach every game, whether league or non-league, the same."
Mike Gillmeister can be reached at [email protected]


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tag:blogger.com,1999:blog-6129429551035986382.post18882016312465700..comments2020-04-26T15:36:36.998+08:00Comments on Pinay Mom Blogs!...and LIFE goes on for a Filipino Mom..: Time for a email@example.com:blogger.com,1999:blog-6129429551035986382.post-25318411096709745992009-04-02T12:10:00.000+08:002009-04-02T12:10:00.000+08:00just take it easy. it's probably time for you to ...just take it easy. it's probably time for you to slow down. you seem to be always the lady on the go!

have a nice day, ate lena!Gorgeous MUMhttps://firstname.lastname@example.com:blogger.com,1999:blog-6129429551035986382.post-26645045584584582462009-04-02T10:03:00.000+08:002009-04-02T10:03:00.000+08:00@ Renz: Amen! =)@ earthling: i'm in payu2blog alre...@ Renz: Amen! =)

@ earthling: i'm in payu2blog already but loudlaunch is taking its sweet time approving or rejecting my blog. thanks for the heads up!

@ huling: ay nako. minsan talaga confusing ang sakit nating magaganda. sana naman wala-wala lang yang sakit mo - ika nga- degenerative ailments due to - yes- getting old. =)

let's just pray that everything will be fine. i'm taking it easy. i've watched the 4 seasons of "how i met your mother" in 3 days.desperatebloggerhttps://firstname.lastname@example.com:blogger.com,1999:blog-6129429551035986382.post-66680260881434200582009-04-02T09:50:00.000+08:002009-04-02T09:50:00.000+08:00Alam mo the doctors are not sure what's really...Alam mo the doctors are not sure what's really wrong with me. I don't seem to have any obvious signs of a thyroid problem but the eyelid 'shrinking'. Nag pa blood & urine tests din ako and the thyroid ultrasound plus the CT Scan for my left eye. Yung scan is to rule out na may growth sa likod ng mata ko pushing it out...although the ophthalmologist said na hindi naman daw naka-usli. Hay naku...ewan ko ba.

I'll know more on Friday....

Ikaw? Oks ka lang? Looks like you're getting back in your routine. Just take it easy...

HulingPinayWAHMhttps://email@example.com:blogger.com,1999:blog-6129429551035986382.post-88935000705128166682009-04-02T08:11:00.000+08:002009-04-02T08:11:00.000+08:00Maybe you can try joining loud launch or payu2blog...Maybe you can try joining loud launch or payu2blog, their offers are bigger and consistent.

God bless and I hope you get better soon.

Earthlingorgeousearthlingorgeoushttps://firstname.lastname@example.com:blogger.com,1999:blog-6129429551035986382.post-12993298013635242072009-04-01T22:11:00.000+08:002009-04-01T22:11:00.000+08:00IT's okay to be inactive once in a while...Maybe G...IT's okay to be inactive once in a while...Maybe God has better plans for you! :)Renzhttps://email@example.com


text:
Product Description Writingby HotShp
Professional, handwritten, unique descriptions for your store
All reviews
Lowe Legacy Goods
I was thoroughly impressed with this app as the team of writers did an excellent job with the product descriptions! Each and every product description was detailed and exact and the turnaround time was super fast! Thank you.
The Pet Shopco
I used this app to help write product descriptions. I like the write up from the writer. Turn around time was good. Charges were reasonable. I am happy with the first order I placed with them.
Impressed with the quick turnaround, impressed with the quality of the writing, and impressed with the ability of the writer to key in on the tone of my content. Well done!
Ivanna Vape
Wow! These guys are quick and really help us add descriptions to the site we dont have time for. Check out their work at ivanna vape Australian site on the purge ally. I started with 3 and now have them writing 21 descriptions for us. I will add to this monthly.
Modern Petstore
I used this app for my product description and the writing was good and they were very fast I will definitely use their service again
Rosewood Home
Great speed, the text was great just some minor edits here and there. 100% will be using this again and I would recommend it too.
The Gossip Shop
These descriptions are great! I always felt like mine were the exact same thing! They are aimed towards your target and they are all different! Will keep using!
Utsalget Dealing Website
WOW! Thank you so much for fast delivery:) I wanted to test this, and after using this team for 3 of my products I will keep using them in the future:) I`m not sure about the social media though.....
Awesome app and service. Very reasonably priced, quick turnaround, and well written copy. Very pleased with how my first product came out and can't wait to see what they do with the rest!
Love the product descriptions. Very reasonable prices.Simple and attractive descriptions which can easily catch the attention of a customer to buy a product from my store.


text:
How to modernise your B2B sales process
In a commercial world increasingly defined by instant gratification and frictionless transactions, traditional boundaries between B2C and B2B sales are disintegrating. Our research into the B2B sales cycle has shown us that the B2B buyer now behaves much more like a consumer, with expectations of a faster, more convenient and more personalised sales service crossing multiple digital touchpoints. Adapting to this new paradigm means bringing various channels together to deliver a consistent, cohesive experience which removes pain points for the buyer.
B2B is B2C
It's more and more the case that B2B buyers are just B2C buyers in disguise. The same people who buy your products and services on behalf of a business are the very same people who use Netflix, Amazon and iTunes at home. Their expectations of an online sales process have been molded and shaped by these frictionless experiences - which almost never involve any face-to-face or telephone contact - and these expectations carry over into their working lives.
In their 2015 report, Death of a (B2B) Salesman, Forrester found that 93% of the buyers they surveyed want to buy goods and services for their business online. In that same year, only 9% of B2B sales happened online.
Successful online service providers, such as Slack and Intercom, have built their businesses around a B2C way of doing things. They use digital to engage and inform, using great design to draw you in and provide all the information you need to make a decision.
They also make it incredibly easy to progress through each stage of the buying cycle, with a minimum number of steps and clicks before you're putting your credit card details into a form and using their services.
This focus on bringing B2C values and methods into the world of B2B services has helped these companies grow at an astonishing rate, rapidly displacing their older, more established competition.
While it can be a challenge to implement these changes in a B2B business, if you don't disrupt yourself, someone soon will.
Mastering multi-channel B2B sales
Modern sales processes take place over a number of channels. You can no longer afford for your website, sales team and marketing efforts to sit in distinct silos, they must instead form a single continuum that drives leads and customers to your business.
According to Google, 71% of B2B research starts with a generic search, making the discoverability of your website and content critical to your sales success. And once you've engaged a potential buyer, you need to use all the channels at your disposal to keep them with you through the buying process and beyond, whether they're buying online or not.
Your website is a critical sales tool: avoid basic mistakes
Google reports that the largest age demographic currently in the workforce is millennials, with 46% of B2B buyers aged between 18 and 34. The younger the workforce, the more likely they are to be digital natives.
This new generation are no longer phoning salespeople and reading brochures. They're heading to their favourite search engine to find and evaluate potential solutions. They're looking for a solution to their problem, instead of searching for specific brands. Your website is uniquely placed to tell these buyers about the problems you solve.
Your website is now the first point of contact many will have with your business. It can be used by you to inform visitors, persuade buyers, and warm up leads before they contact you. It has never been more important to reflect on the role your website plays in your sales journey.
Common website problems can prevent B2B businesses from delivering a great online experience. Broken links, dead-end pages, and contact forms that go nowhere will stop a potential buyer in their tracks, or even prevent them from discovering your brand in the first place.
The following quick wins can bring a site up to date with basic buyer expectations:
- Make sure all links are visible, understandable and go where they're supposed to.
- Make sure headings look like headings and act like headings and that they're not just bold text pretending to be a heading.
- Make sure navigation is easy to find, easy to follow, and prioritises the pages and sections that are most important to your buyers.
- Make sure your website is always able to offer your buyers a way forward. If you find a dead end, remove it or connect it back up.
- Make sure you're using a limited selection of fonts and are using them consistently across your site.
A well-designed and well-kept website shows you care. And buyers love it when they find a business that cares.
The medium is the message: use video to inform, engage and convert
While the role of video has been the subject of much hype in recent years, there's no doubt that it can be effective when used in the right way. Google found that 70% of B2B buyers are using video to inform their buying decisions; with 20% of buyers watching an hour or more of video before making a decision.
But a video strategy is about more than just making a few short advertisements and posting them on your social feeds. Video will only work as a sales tool when it plays a part in a larger, considered content strategy that takes into account the needs and concerns of your audience and addresses them in a format that's right for the channel through which they're being consumed.
A common framework for video content, and the one recommended by YouTube, is the hero, hub, hygiene model:
- Hero content is narrative-driven or entertaining. It's designed to cut through the noise of social media and bring new eyes to your brand in much the same way as a TV commercial. This is expensive content to produce, so you'll probably only do it once or twice a year, if at all.
- Hub content continues the story through introductions to your products and services, directly addressing the needs of your target audiences and showing them how you can meet them. They might include real case studies and testimonials from customers - this is the kind of video that can increase landing page conversion rates by 86%.
- Hygiene content is made to answer specific questions that arise for buyers during or after the sales cycle. These videos are often much cheaper to produce and are optimised for particular search terms, so they tend to form the bulk of a video content strategy.
Choosing the right channels through which to distribute your content is crucial. Social networks make it easier than ever to create an engaging and up to date brand presence online. So, find out where your buyers are - Facebook, Instagram,Twitter - and go to them, ensuring that your content is optimised for the channel.
Personalise your sales journey: employ a bot
However much effort you put into creating distinct user journeys on your website that cater for all the needs of your varied customer base, the end result will always be something of a one-size-fits-all solution. However granular the segmentation of your audiences, you can never really know exactly what's on a visitor's mind when they land on your website. Unless, that is, you offer a live chat or chatbot experience.
Rather than forcing your customers to navigate to the content they need to answer their questions, an interactive chat feature allows them to ask those questions directly, and either get quick answers, or quickly get routed to the relevant content. Messaging is becoming an increasingly important part of sales and customer service, with Facebook recently reporting that 56% of people would rather message a business than call customer service.
The chief benefit of chatbots over providing real-time human assistance is that they provide round-the-clock, instantaneous service, so your customers never have to leave your website with unanswered questions. But additionally, chatbots can also ask questions of your customers, drilling into their needs and reducing the amount of time your sales team needs to spend on qualification.
Designing the conversational interface of a chatbot so that it addresses your customers' needs can be tricky. But once you've done it, the same bot can often be deployed via social networks and messaging apps, adding to the number of channels through which you can engage potential customers at minimum additional cost.
Conclusion: know your audience (better)
We've presented three ways to improve your B2B sales experience for buyers: improving your website experience, using video to inform and engage, and providing instantaneous answers through chat features. But underlying all three is the need to continuously deepen your understanding of who your customers are, what they need, and how they want to interact with your business. Such an understanding is essential for delivering a unified sales experience across multiple channels. We'll investigate that topic in the next post in this series...
To learn more about our B2B research, and for more insights on how to transform your sales process for today's buyers, download "The modern B2B buyer" now.