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1 University of Auckland
2006 ranking: 1
Senior IS executive: Stephen Whiteside, IT director
Reports to: Director administration
Size of IS shop: 300
PCs: 12,294
Mobile PCs: 2010
Terminals: 250
Hand-held devices: 800
Total screens: 15,354
Industry: Education services
PC environment: Apple Mac, Windows XP, Dell, HP, Lenovo
Server environment: AIX, Linux, Solaris, Windows 2003, Sun, IBM, Apple, Dell, HP
DBMS: Oracle, SQL, MySQL
Address: 22 Princes Street, Auckland
Website: www.auckland.ac.nz
Key IS projects this year: Upgrade of HR systems; new city data centre; enhancement to online presence, eResearch.
As New Zealand's largest university and research centre, the University of Auckland wants to grow its research income so that by 2012 it is double the 2005 income figure.
Stephen Whiteside, director of IT, says the university's IT team of 300 is focusing on improving student services via "quite a large number" of new process and service improvements. "The Government is reviewing the way it funds tertiary teaching and learning so that research funding is now more based on outcomes. A key driver for the IT team is therefore to provide measures and reporting around teaching and learning systems and to improve the quality of our indicators."
Challenges the university faces are the low unemployment rate, which decreases the number of students choosing to study at Masters degree level, and lack of affordable suitable student accommodation within Auckland.
To address these and other challenges, Whiteside says collaboration and connectivity between systems and locations is important. As are new education delivery channels such as e-research, which allow researchers to collaborate online to complete work they can't complete individually or in person. Access, processing, and storage computer grids are used to facilitate shared online international research.
Whiteside says observing international universities and their innovations around research and funding is helpful and international collaboration supports the growth of local research activity.
The university, for instance, has a close relationship with the earthquake engineering division of the University of San Diego and access to its 'shake table'. There is also international research collaboration on medical analyses such as bio-engineering of the human heart, physiological modelling and geno-mapping.
Scheduled legislative acts like the Public Records Act, effective from 2010, creates work for the IT team and developing improved document management and supporting systems is a key activity for 2007 along with process enhancements in HR and student administration areas.
Telecommunications and international data networking needs are well supported by the KAREN research and education data network, and this has removed a lot of barriers to national and international connectivity, says Whiteside. Whiteside says local telecommunications costs still have a prohibitive effect on teaching, learning and research. "We still need to be able to provide our students with a much better deal for remote access to our campus. Students are often time poor because of travel or part-time work commitments, so the need to record lectures and provide more flexibility accessing learning material is important. Access to true broadband services is still woefully inadequate in New Zealand and we need that access to become far more ubiquitous."
Whiteside says while new voice system investments are VoIP, the benefits are contained because the university does not have a large number of dispersed and remote sites – VoIP will therefore continue to be implemented "very incrementally". Wireless technologies will be significantly expanded in 2007 and identity management technologies enhanced to allow visiting academics to wirelessly access the network.
The university will implement a new data centre in 2007, and investigate a combined disaster recovery centre with other universities including the University of Waikato.
2 New Zealand Defence Force
3 Fonterra Co-operative Group
2006 ranking: 2
Senior IS executive: Greg James, chief information officer and general manager global business processes
Reports to: Chief financial officer
Size of IS shop: 374
PCs: 5689
Mobile PCs: 3028
Terminals: 235
Hand-held devices: 510
Total screens: 9462
Industry: Manufacturing
PC environment: Windows XP, Dell, IBM, Compaq/HP
Server environment: Solaris, HP/UX, AIX, VMS, Windows Server 2003, Sun, Dell, IBM
DBMS: Oracle, SQL Server
Address: 9 Princes Street, Auckland
Website: www.fonterra.com
Key IS projects this year: Not disclosed.
Fonterra is the largest dairy exporter and the sixth largest dairy company in the world. As a global business, CIO Greg James says Fonterra realises the advantages of a globally common operating environment and is currently rationalising desktop and legacy applications. Fonterra is collaboratively planning with business units and key customers and suppliers to optimise the supply chain and ensure its efficiency in moving products into the right parts of the world.
James, who is also global business processes general manager, says key challenges include managing demand and organising the availability of IT resources to meet that demand, given Fonterra's aggressive growth targets. "We are doing a lot of work in China as a result of our equity position with San Lu in China; and China will soon be one of the three major dairy consumer countries in the world."
He says tactical IT initiatives will see Fonterra consolidate a number of applications that will provide the springboard for further growth. IT is likewise aligned to and integrated with the business planning cycle and future initiatives are aligned to the overall Fonterra strategy. James says collaboration is key to competitive advantage in the export and manufacturing sector, and ERP solutions are a core source of support for collaboration between Fonterra and its suppliers and customers.
On the telecommunications front, James says legislation is positive in that Telecom/Gen-i will need to compete equally with other providers and need to differentiate through customer service, responsiveness and innovation. He says there will also be increased competition at a commodity level which should mean the need to provide relevant value-add through product and service packages. On the negative side, legislation and local loop unbundling may reduce pricing flexibility due to the requirement of the Telecom networks group to deal at an arms length with the Telecom/Gen-i customer facing business units. "It should mean that they will receive the same unit pricing on 'wholesale' type products as other providers. And if the model of British Telecom is followed, then the 'regulator' will have the ability to scrutinise corporate deals to ensure no cross subsidisation and ensure that certain hurdle rates in terms of profitability are achieved in customer contracts."
In the next 12 months, Fonterra will embark on IT projects including an SAP ERP and business warehouse system upgrade, a hardware upgrade in conjunction with EDS, server virtualisation, and the possible implementation of a CRM system. "We are looking at certain tools and their viability. We use CRM now as a fairly core part of customer service toolset, but this is internal focused and we are looking at whether there is any point extending it."
VoIP is another area of interest, and James says if Fonterra had 'greenfields' sites, then VoIP systems would definitely be implemented. However, the economic model for VoIP is not as clear for organisations like Fonterra that need to apply VoIP over existing telephony infrastructure.
"We have cost tied up in existing infrastructure and to move away from that is not as compelling for economic, not technological reasons."
Fonterra is continuing a document management system review along with a focus on business continuity and disaster recovery systems. The organisation's "relatively mobile" workforce has resulted in it evaluating Skype-type tools to reduce cellular connection costs and ensure its global workforce can stay in touch with the organisation.
"Broadband mobile data costs within New Zealand and Australia are reasonable but out of those areas on a roaming basis it can be relatively expensive, so we try and avoid it and hook up through [internet calling] providers where possible."
4 University of Otago
2006 Ranking: 4
Senior IS executive: Mike Harte, director, information technology services
Reports to: Chief operating officer
Size of IS shop: 230
PCs: 12,470
Mobile PCs: 1430
Terminals: 0
Hand-held devices: 38
Total screens: 13,938
Industry: Education services
PC environment: Windows XP, Apple Mac, Linux, Toshiba, Dell, Lenovo, HP
Server environment: Novell, Unix, RedHat Linux, VMS, Windows, Apple Mac, IBM, HP, Digital Alpha, Compaq
DBMS: Oracle, SQL
Address: Leith Street, Dunedin
Website: www.otago.ac.nz
Key IS projects this year: FMIS project; second data centre; application migration project – all in-house corporate systems on Windows/Oracle/Java platform.
The University of Otago will continue to enhance its international reputation as a research-led organisation and has recently completed a strategic direction to 2012.
From an IT perspective, director of IT services Mike Harte says the strategic planning has identified a number of imperatives that will require IT management to better understand business needs and to closer align these to IT strategy. "A key issue is alignment. We need to understand what the organisation's needs are going forward and what it needs in terms of IT governance and leadership — that is where we feel we can add value."
Questions being asked include whether the university has the appropriate advisory bodies, input groups and access to customer response to help align business and IT and how to ensure IT becomes more customer driven. A further focus is IT organisational structure. Harte has started seeking ideas from all IT staff and a representative group of customers regarding how the division can be organised to best meet the needs of its customers. Harte says this process will take a while but the inclusiveness is highly popular and likely to produce the best outcome.
"It's a little like a 'State of the Nation' survey: I have been in this role for two years and this is a chance for me to revisit existing perceptions and where I see IT as a division moving forward and how we are viewed and delivering. We are looking at our customers' needs and wants and where we add value and also at obstacles to delivery. Staff are providing individual and team submissions."
As a large New Zealand university, Harte says there are ongoing challenges around service management, including IT support, delivery, capacity and prioritisation. There is increasing demand for new and improved IT services, along with a large number of systems projects potentially important to the business. IT management is therefore seeking greater involvement of senior management in prioritisation of IT work.
Like other universities, a need to comply with the pending Public Records Act from 2010 is important and Harte says "significant IT input" will be required for this project.
For network connectivity and security, the university is also reviewing identity management and authentication, authorisation and access processes to the core network and services, particularly as a result of investigating 'capability building' on the KAREN research and education network. "KAREN is a wonderful tool for research but a key issue is identity management. If we want to collaborate across organisations, then we must be part of a federated identity management system that allows staff to be authenticated back through their own organisation."
Harte says a wireless network pilot launched last year received positive feedback from students and delivers secure wireless access. "If a laptop gets a virus we can shield the servers from it. If someone tries to hack into the wireless network, they will be shut down. Wireless is a key project for us to improve service to students and we envisage having a wireless cocoon over the campus by the end of 2007; 65 per cent of our students own their own laptop."
The university is building a second data centre. It is in the design phase and is in response to the original data centre reaching capacity plus the requirement to reduce overall business risk.
Harte says there are distributed campuses — two sites in Wellington, one in Christchurch and one in Auckland; and there is now an Invercargill campus following the merger with the Dunedin College of Education.
Connection is currently via Telecom WAN links. However, traffic between all campuses will soon be running over the KAREN network's 10GB backbone and Harte says traditional telecommunications services are likely to be reviewed as KAREN is bedded in.
The university would like to put together an "elegant" mobile computing solution, says Harte, as it presently supports a mixture of hand-held devices on mobile networks along with academics working overseas. "Blackberry technology works very well as do the range of Windows Mobile devices. This year we are evaluating those technologies and looking for a single, cost-effective solution that we can support from an enterprise point of view."
VoIP is being researched and while the university has distributed PABX systems, it is looking at the next generation of VoIP technology. The university has multiple sites and the benefits of VoIP may balance or outweigh the investment costs, says Harte.
5 Telecom New Zealand
6 Ministry of Social Development
7 Fletcher Building
2006 Ranking: 8
Senior IS executive: Paul Knight, chief information officer
Reports to: Chief financial officer
Size of IS shop: 250
PCs: 4877
Mobile PCs: 1855
Terminals: 1641
Hand-held devices: 287
Total screens: 8660
Industry: Manufacturing
PC environment: Windows XP, Citrix, Dell
Server environment: OS4000; Other Unix; Windows 2003, 2000; Linux; Dell; IBM; HP
DBMS: SQL, Oracle, Progress
Address: 810 Great South Road, Penrose, Auckland
Website: www.fletcherbuilding.co.nz
Key IS projects this year: ERP system upgrade; IP telephony; payroll system upgrade.
Fletcher Building is a New Zealand-based building materials manufacturer and distributor comprising five major segments – infrastructure, building products, steel, distribution and laminates and panels.
Fletcher Building has a strong and growing base in Australia, Asia and the South Pacific. It employs more than 15,000 people in New Zealand, Australia, the Pacific Islands and North and South America. Recent growth has been built on a three-point strategy: Improving the reliability of earnings, maintaining and improving internal capabilities and taking up external growth options where they meet acquisition criteria. Business objectives going forward include enhancement and adaptation of the business mix through investment and operational changes.
"We will continue to invest in both internal and external opportunities, although there may be changes in emphasis from time to time. For example, we are now looking more seriously at potential acquisitions outside Australia and New Zealand," said CEO Jonathan Ling in a recent address to shareholders. Fletcher Building is also planning continued expansion in Australia and New Zealand.
CIO Paul Knight says the business and technology strategies of Fletcher Building are well-aligned and over the coming 12 months, Fletcher Building will embark on IT projects including ERP, payroll systems, investment in VoIP technologies, wireless infrastructure and hardware upgrades.
8 Carter Holt Harvey
2006 Ranking: 10
Senior IS executive: Pat O'Connell, chief information officer
Reports to: Chief executive officer
Size of IS shop: 150
PCs: 5000
Mobile PCs: 1500
Terminals: 800
Hand-held devices: 1000
Total screens: 8300
Industry: Manufacturing
PC environment: Windows XP, Dell, IBM
Server environment: Windows 2003; Solaris; Linux; AIX;
Compaq; Dell, iSeries, pSeries; Sun
DBMS: DB2, Oracle, SQL
Address: 640 Great South Road, Manukau City, Auckland
Website: www.chh.co.nz
Key IS projects this year: M&A support; legacy system migration.
Business integration and growth are on the agenda for Carter Holt Harvey — which was purchased for $NZ3.3 billion by entrepreneur Graham Hart in March 2006. A softening economy exacerbated by a challenging export market is the main challenge faced by Carter Holt Harvey, says CIO Pat O'Connell. He says new business integration and synergistic use of existing IT capability are key IT goals for the group. "Accurate information, fast information and optimised planning are all important to the business, and are processes in which IT has a significant impact."
In the coming 12 months, Carter Holt Harvey will continue a number of upgrade projects in the areas of ERP, business intelligence and financial systems. Hardware upgrades and work on server virtualisation are also on the agenda. O'Connell says Carter Holt Harvey has not made a significant investment in VoIP to date, but this year will extend data connectivity through access to 802.11-based wireless networks and mobile technologies. The e-channel is an additional focus area, and like many organisations in this year's MIS100, Carter Holt Harvey is planning to upgrade disaster recovery and business continuity systems.
O'Connell says all IT functions are conducted in-house with the exception of SAP development and support, which is outsourced to former Carter Holt Harvey subsidiary Oxygen Business Solutions.
Ongoing acquisition activity by Hart's Rank group also continues to provide challenges.
"We are constantly reviewing options for synergistic integration from all aspects — operations, application portfolios, licensing, and technologies, as we bring more business under the Carter Holt Harvey umbrella," says O'Connell.
9 ANZ National Bank
2006 Ranking: 7
Senior IS executive: Tomasz Smaczny, chief information officer
Reports to: Graham Hodges, CEO
Size of IS shop: 500
PCs: 8300
Mobile PCs: 1800
Terminals: 0
Hand-held devices: 0
Total screens: 10,100
Industry: Finance and insurance
PC environment: Windows 2000, XP; HP; Dell
Server environment: Windows 2000, 2003; Solaris; Citrix; AIX; HP; Dell; Tandem; Stratus; Sun; IBM
DBMS: SQL, DB2, Oracle, Sybase
Address: 1-9 Victoria Street, Wellington
Website: www.anz.com/nz and www.nationalbank.co.nz
Key IS projects this year: Telling platform replacement programme; sales and service platform replacement programme; direct link platform upgrade programme.
ANZ National is New Zealand's largest bank when it comes to customer numbers. The bank's focus for the coming 12 months is on growing the business both in revenue and market share, with technology identified as critical to the execution of these business goals, says CIO Tomasz Smaczny.
"We must be positioned to partner and enable the business to achieve these goals. Accordingly, alignment with the business is a critical requirement for the Technology Team and we have invested considerable effort developing a Technology Business Strategy that reflects and supports delivery of the business' goals," says Smaczny.
The Technical Strategy of ANZ National also reflects this alignment. Smaczny says team structure follows strategy, and the technology team has recently moved to a new structure and operating model specifically designed to underpin its focus and engagement with the business. The new structure includes adoption of a business unit-oriented and portfolio approach to managing technology. This model has also been designed to encompass and deliver greater leverage of resources across the extended technology team.
"We recognise that people are the foundation of our success and have established a variety of programmes to ensure that we attract, retain and foster talented people. One such programme has been the development of clearly defined people and technical leadership streams, which provides our team members with viable options to pursue either career path," says Smaczny.
Based on the new Technology Business Strategy, ANZ National has allocated substantial investments in its banking channels with channel IT projects for internet banking, telling, telephone banking, and call centres. These projects deliver the infrastructure that the business requires to transform its operating model, says Smaczny. Other projects include a sales and service platform replacement investment, hardware upgrades; server virtualisation and implementation of VoIP infrastructure. Business continuity and disaster recovery planning are further focus points for 2007.
The largest areas of IT project expenditure are the telling platform replacement programme, sales and service platform replacement programme and direct link platform upgrade programme.
10 Massey University
2006 Ranking: 9
Senior IS executive: Gerrit Bahlman, chief information officer
Reports to: General manager, strategy and finance
Size of IS shop: 90
PCs: 7197
Mobile PCs: 965
Terminals: 0
Hand-held devices: 0
Total screens: 8162
Industry: Education services
PC environment: Apple Mac; Linux; Windows 2000, XP; HP; Advantage; Toshiba
Server environment: Apple Mac; Linux; VMS; Windows 2000, 2003; HP Intel-based; HP Others; IBM
DBMS: SQL, Ingres, Oracle
Address: Highway 57, Palmerston North
Website: www.massey.ac.nz
Key IS projects this year: Telecommunications upgrade; storage
disaster recovery; desktop standard operating environment; virtualisation
Computer Laboratory leasing refresh; consolidated printing and photocopying; online enrolment and student programme management.
Massey University has three campuses and 26 points of presence throughout New Zealand. The three major campuses in Palmerston North, Wellington and Albany, Auckland cater for some 38,000 local and international students of which approximately 18,000 students, in New Zealand and offshore, study by distance education.
The five-college structure provides a diversity of degrees, diplomas and certificates. Massey University specialises in the fields of sciences, agriculture, creative arts, humanities and social sciences, education and business. It also has the biggest business college in New Zealand.
Gerrit Bahlman, chief information officer, says Massey has a strong focus on research and research-led teaching and encouraging success at a postgraduate level. Leading edge research is undertaken on all three campuses and the University has invested in equipment in support of its commitment to research. This includes high-performance computing, Nuclear Magnetic Resonance Spectrometry, advanced research data networking and a variety of collaboration technologies. A major upgrade of the core network of the University has just been completed and rollout of a consolidated printing and photocopying environment is currently underway. A full refresh of all undergraduate computer laboratory equipment is scheduled for the middle of the year.
While Massey does selectively outsource a number of IT function areas, Bahlman says there is growing concern that outsource suppliers are stretched and unable to provide the level of service necessary to pursue such strategies. He says mergers and acquisitions result in smaller, highly-focused providers being swallowed within larger cultures that do not understand the nature of the business. This introduces risk into the outsource environment.
"The larger the IT provider, the further removed their management is from context sensitive service delivery. In general, the quality of service provision lowers as the size of the IT provider increases. Large organisations cannot provide an intimate long-term understanding of their smaller customer needs," says Bahlman.
Massey University has just completed an in-house redevelopment of its student management system. As with most educational institutions, the online environment continues to be an important channel and services include full registration, record information access, online payment and universal email. Internal administration on the web provides academic and general staff with access to online support structures and services.
A major project underway is the redevelopment, extension and integration of Massey University's online enrolment capabilities, with student programme management facilities. Bahlman says this replaces an innovative but aging existing web enrolment capability.
Other key IT projects in 2007 include a telecommunications refresh, disaster recovery focus, and moves toward a desktop standard operating environment. Massey University will also embark on a financial systems upgrade, and investigate CRM and VoIP technologies. Efficiencies gained through server virtualisation and consolidation strategies will also be extended.
Bahlman says IT area concerns going forward include staffing and workforce planning in the face of a labour market skills shortage, and emerging and existing issues surrounding data security.
11 Progressive Enterprises
2006 Ranking: 13
Senior IS executive: David Morrison, manager IT
Reports to: Managing director
Size of IS shop: 64
PCs: 1900
Mobile PCs: 100
Terminals: 2000
Hand-held devices: 400
Total screens: 4400
Industry: Wholesale and retail trade
PC environment: Windows 95, 98, 2000, XP, CE; Compaq/HP
Server environment: OS4000; Unix SVR4; Windows NT, 2000, XP; Compaq; iSeries; NCR
DBMS: DB2, Oracle, SQL, Teradata
Address: 80 Favona Road, Mangere, Auckland
Website: www.progressive.co.nz
Key IS projects this year: Systems integration.
A focus on sales, customer services and integration of IT systems are key priorities for Progressive Enterprises in 2007.
Acquired by Woolworths Australia in 2006, Progressive Enterprises continues to seek to leverage synergies in New Zealand with the new parent company.
David Morrison, IT manager for Progressive, says significant improvements are to be expected in the supply chain as a result of implementing Woolworths' supply chain systems. From these changes IT will help their primary customer – the supermarkets – to deliver competitive advantage to Progressive Enterprises.
The support of senior management for IT, along with the necessity of an upgrade following the acquisition, is reflected in the IT project line-up for Progressive over the coming 12 months.
Progressive Enterprises is a light outsourcer, outsourcing IT education, some applications development and HR payroll.
12 Air New Zealand
2006 ranking: 12
Senior IS executive: Julia Raue, CIO
Reports to: Rob McDonald, CFO
Size of IS shop: 187
Industry: Transport and warehousing
PCs: 5976
Mobile PCs: 320
Terminals: 0
Hand-held devices: 120
Total screens: 6416
PC environment: Windows XP, Dell, IBM
Server environment: Windows 2003, Solaris, Linux, Sun, IBM, HP
DBMS: Oracle, SQL
Address: Level 19 Quay Tower, 29 Customs Street West, Auckland
Website: www.airnewzealand.co.nz
Key IS projects this year: Not disclosed.
In the face of increasing competition, concerns over the environmental impact of air travel, and variable travel and tourism trends, the IT services supporting Air New Zealand must by necessity remain dynamic and flexible.
The ICT team is composed of 187 staff dedicated to delivering continual operational performance improvements to the airline, particularly in the customer facing areas of online and airport self service experience, says immediate past CIO Alastair Grigg.
New CIO Julia Raue took over in April from Grigg. Grigg, who was interviewed for this year's MIS100, says Air New Zealand has had huge growth in online bookings and is now re-setting targets around that and looking to provide even more capability and functionality for customers online. "There is also a need for improvement in the airport experience and the speed and ease at which people can move through [Air New Zealand systems at] airports," he says.
Towards this, Air New Zealand is investing in improvements for better redundancy of systems, crucially important in an age where airports are resourced and organised on the basis of automated systems.
Other goals include revenue growth, and fleet and airline capacity growth, and the development of IT systems that better support travel agents, global distribution retailers and online travel agencies.
"Our e-channel strategy is diverse and not without complexity; we need to ensure all our flights and prices are well represented on any online travel sites," says Grigg.
The Air New Zealand website, a critical sales and customer service channel for the airline, is constantly monitored and improved to enable customers to find information easily and conveniently, says Grigg. He says searches that return schedule results showing flights three days before and after the date specified, and an ability to book and pay 'Air Dollars' airfares online are appreciated by customers. But these functionalities require innovative and complex development of back-end systems.
Greater broadband adoption in New Zealand and abroad will help deliver Air New Zealand a larger target market of online users who respond well to a rich online user interface, including greater multimedia content, says Grigg. Air New Zealand is also developing software to automate re-bookings and cancellations and to help customers make re-booking choices online.
Air New Zealand has trialed SMS alerts for customer notification and communication and Grigg says while early trials were not widely adopted, the airline is looking at revising and re-launching the service because of its potential to instantly notify customers of important changes to flight and travel information if they cannot be reached by phone.
Key IT projects for Air New Zealand for the next 12 months include server virtualisation which Grigg says delivers a good return on investment despite the associated challenge of de-commissioning server environments no longer required. Cisco-based VoIP technologies will also be extended throughout Air New Zealand's corporate head office and to other locations, as will Air New Zealand owned wireless network services in airline facilities including the KoruCare lounges in airports.
Air New Zealand outsources IT functions including host maintenance, IT education, elements of application development and PC maintenance to Dell or IBM. Backup and data centre services are delivered by IBM, network management and help desk services by Gen-i.
13 Inland Revenue Department
14 Auckland University of Technology
2006 ranking: 23
Senior IS executive: Liz Gosling, director IT services
Reports to: General manager, service and operations
Size of IS shop: 70
PCs: 5692
Mobile PCs: 1103
Terminals: 0
Hand-held devices: 396
Total screens: 7191
Industry: Education services
PC environment: Apple Mac, Windows XP, Linux, Cyclone Computers, Toshiba, Apple, Lenovo, IBM
Server environment: Linux, Novell, Windows 2000; Apple, Cyclone Computers
DBMS: Oracle, MySQL, SQL
Address: 55 Wellesley Street East, Auckland
Website: www.aut.ac.nz
Key IS projects this year: Web portals; CRM; infrastructure upgrades; information architecture.
Following a rewrite of its strategic plan in 2006, Auckland University of Technology (AUT) now has five key objectives for the next five years: Providing excellent education, conducting excellent research, actively engaging with communities, attracting and retaining excellent staff, and effectively managing its resources.
Liz Gosling, director IT services, says AUT's focus is always on practical applied education, enabling opportunities in the modern professions and disciplines of today's economy. Challenges include the need to maintain and grow student numbers in a tight education market, driven by low unemployment in New Zealand. Gosling says it is also a challenge to maintain technical support that is robust, easy to implement and cost effective.
The following key IT groups report to Gosling: The Client Services team, which is responsible for first and second-line support, training and audio-visual equipment; an Information Systems team focused on projects and system integration; a Technology Services group forming third-line, back room server, and telecommunications infrastructure support; and an on-site digital printing copy shop called PrintSprint.
Gosling says AUT is a large purchaser of telecommunications and as a result has been able to negotiate satisfying commercial deals with core telecommunications' supplier TelstraClear. However, she says what's important to AUT is access to e-learning and that is dependant on home broadband performance. "Cheap, good quality broadband available to New Zealand homes is vital to us; we can then deliver content-rich course content over our e-learning platform. What we can deliver at 56Kbps or less is less engaging."
Key projects for 2007 include business intelligence, CRM and financial software upgrades. AUT is also committed to the cost savings afforded through server virtualisation and VoIP technologies and has implemented an organisation-wide Cisco VoIP System.
Wireless and mobile services are being extended and Gosling says AUT has around 70 Blackberry devices that it finds simple to support. On the e-business front, AUT is changing the structure of its key website from 'one size fits all' to separate portals — one for staff and students, and a transactional portal.
15 University of Canterbury
2006 ranking: 19
Senior IS executive: John Vargo, interim director information and communication technology
Reports to: Chief operating officer
Size of IS shop: 130
PCs: 5200
Mobile PCs: 700
Terminals: 200
Hand-held devices: 50
Total screens: 6150
Industry: Education services
PC environment: Windows XP, Linux, Apple Mac OS, Cyclone, Toshiba, Insite
Server environment: Windows 2003, Linux, Sun, VMS , HP, IBM, Apple
DBMS: Oracle RDB, SQL, Jade, Sybase, PeopleSoft
Address: University Drive, Ilam, Christchurch
Website: www.canterbury.ac.nz
Key IS projects this year: New data centre; super computing; hardware refreshments; server consolidation; equipping and restructure of central print production.
The University of Canterbury has merged with the Christchurch College of Education (CCE), a lengthy process that necessitated the integration and rationalisation of IT systems along with logistical and administrative integration of sites and resources, says John Vargo, interim director of information and communication technology for the University of Canterbury.
A key project is the development of a new data centre, to be located on the new University of Canterbury College of Education (UCCE) campus. Planning is underway, with the new data centre expected to be available in 2008. At that point, the existing data centre will be used as a second site to support disaster recovery strategies and the University will initiate a larger programme of server consolidation, says Vargo.
Like most tertiary providers, leveraging the international high-speed KAREN research network to provide fast broadband connection for researchers, campus students, distance learners and university sites is high on the wish list for the University of Canterbury. Vargo says "fat pipes" are important, particularly with the extension of campus size through the University's merger with the former UCCE. Towards this, the University of Canterbury has started a campus data network upgrade, with plans to progressively extend on-site network performance to a peak of 10GB/sec. Vargo says the upgraded network will also help deliver video-based, distance learning tools already used by the UCCE as well as video conferencing. "There will be more extensive video conferencing and a whole range of other initiatives – really, we are just getting started."
IT projects for 2007 include assessment of document and knowledge management needs with a view to Public Records Act compliance, and continued rollout of 802.11-based technologies as needed. The university has also issued an RFI with a view to outsourcing telecommunications products and services, and to review mobile technologies and mobile services strategy. Web-facing channels are in the spotlight, with new e-commerce and e-business sites under development.
16 New Zealand Police
17 Land Transport New Zealand
18 ASB Group
2006 ranking 14
Senior IS executive: Clayton Wakefield, head of technology and operations
Reports to: Hugh Burrett, managing director, ASB
Size of IS shop: 450
PCs: 6000
Mobile PCs: 1100
Terminals: 0
Hand-held devices: 100
Total screens: 7200
Industry: Finance and insurance
PC environment: Windows 2000, XP; Acer; Dell; Toshiba
Server environment: MCP; Windows 2000, XP, Server 2003, NT, XP; Dell, HP, others
Address: Level 28, ASB Bank Centre, 135 Albert Street, Auckland
Website: www.asbbank.co.nz
Key IS projects this year: KiwiSaver, internet business banking.
Online banking security performance and business banking services are major focuses for the ASB Group in 2007 and beyond.
Business challenges faced by the group include the competitive nature of the industry and market fluctuations, which can affect lending volumes and interest margins. CIO Clayton Wakefield says the IT team, systems and initiatives underway are well placed to meet these challenges head-on.
Online projects include a new internet banking service called Fastnet Business Banking, which allows businesses to conduct banking transactions over the internet securely and in real-time.
ASB is an innovator in online security and Wakefield says ASB was the first bank to introduce two-factor authentication technologies. ASB online banking users enter a user ID and login password but can also receive a special code via text or a token device to authorise larger transactions beyond a limit the customer determines. "As internet use becomes more pervasive, we are focused on appropriate levels of security for our customers balanced with convenience, cost and risk. Our customers recognise the benefits of extra security."
As a default provider for KiwiSaver, ASB faces a significant upgrade of ICT systems and software to support the scheme and Wakefield says this is the bank's most significant IT project for 2007. Other key IT projects include refined business intelligence and data warehouse tools. Treasury system replacement is also on the investment plan and the bank's CRM system will be enhanced and continue to be integrated into all systems. Cost and operational benefits around server virtualisation are also being investigated.
ASB is pleased with the benefits it has realised from installing a full VoIP network using Cisco Call Manager, says Wakefield. These include reduced toll costs, the introduction of video, unified messaging, distributed call centres and the creation of a 'single environment' across the bank's 150 dispersed sites.
ASB has no plans to implement 802.11 wireless technologies but continues to expand its use of cellular mobile network service for remote workers.
19 Bank of New Zealand
2006 Ranking: 21
Senior IS executive: Paul Tait, chief information officer
Reports to: Chris Bayliss, general manager technology and operations
Size of IS shop: 300
PCs: 4000
Mobile PCs: 1685
Terminals: 385
Hand-held devices: 1268
Total screens: 7338
Industry: Finance and insurance
PC environment: Apple Mac; OS/2; Desktop Unix; Windows 2000, XP; Dell; IBM
Server environment: AIX; HP Unix; SCO Unix; Sun; Windows 2000, 2003; HP Intel-based; xSeries, iSeries, zSeries
DBMS: DB2, Informix, Oracle, SQL, Sybase
Address: State Insurance House, 16 Willis Street, Wellington
Website: www.bnz.co.nz
Key IS projects this year: Re-use of components through service oriented architecture; strengthening online and mobile banking capabilities.
Strategic priorities for the Bank of New Zealand in 2007 include building retail banking presence through excellent service. This will be achieved through offering customers new and unique ways to save money on fees and mortgage interest, as well as ways to earn higher interest on deposits.
"We'll also be looking at ways to streamline the customer banking experience further, making it easier, cheaper, and faster to bank with us. Our latest offering 'TotalMoney' encompasses all of these things and based on the extremely positive response we've had from new and existing customers, it's the packaged solution they've been waiting for," says CIO Paul Tait.
Tait says a key business challenge for the BNZ is in creating the ability to be as nimble as smaller niche banking players. "However in saying that, our success at the Cannex Banking Awards shows that not only are we the best value for money in terms of the large banks, but our home lending, personal lending, and credit cards offerings are strongly competitive with anything available on the market."
The regulatory moves afoot in respect of unbundling and opening up the Telecom network, as well as portability, are all positive and will enable improved service opportunities for the BNZ, says Tait. "The other major challenge is the cost of mobile termination fees as a result of the high interconnect fees that are being passed on to customers. These significantly threaten the profitability of pushing our services online at costs customers will find acceptable. For example, it is expensive to preserve free calling into our 0800 numbers for account enquiries from mobile phones. Some innovative thought is required to continue to deliver cost effective personal mobility for customers, something we are working on presently."
20 healthAlliance
CIO100 2013 Overview: Chief transformation officer
CIOs are across a raft of programmes using disruptive and traditional technology - effectively leading change throughout the organisation in a tough economy.
Fighting for privacy
An interview with Kaliya Hamlin, aka 'Identity Woman' and head of the Personal Data Ecosystem Consortium, which aims to give individuals control over their personal data and how it is used by corporations.
- New Zealand's IT leaders announced at CIO Awards
- Amazon CTO: Stop spending money on 'undifferentiated heavy lifting'
- CIO Agenda: Innovate and transform on the 'third platform'
- Five ways to create a collaborative risk management program
- BlackBerry pitches to NZ businesses in bid to recapture market share
Get the latest news from CIO delivered via email.
The definitive guide to New Zealand's largest and most significant ICT users.


text:
its good
Ilik dis.... its tune nd fire works....
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Started by James Eli Smith in LINKIN PARK. Last reply by tiptop ton 18 seconds ago. 155 Replies 4 Likes
Linkin Park has made so much progress in little time, along with great songs. They have experimented with new sounds and have an epic background that chnged music of the new generation. Everyone…Continue
Started by CanaanSydnor in LINKIN PARK. Last reply by tomaakter27 5 minutes ago. 726 Replies 28 Likes
The Linkin Park song that would describe my life would be From The Inside
Started by Jordan Taylor in LINKIN PARK. Last reply by tomaakter27 5 minutes ago. 659 Replies 19 Likes
What your fav album by Linkin Park?A underground one?Hibrid theroy?Meteora?Minutes To Midnight?A thousand Suns?Or one of there side projects? ( eg; fort minor or LP and Jay-Z )Continue
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Started by Victor van den Brink in THE BARRACKS. Last reply by tomaakter27 25 minutes ago. 138 Replies 0 Likes
Hello dear Linkin Park fans!Some of you might me familiar with Music for Relief, the charity that was set up by Linkin Park in the wake of the 2004 tsunami that devistated Thailand.Well I am doing a…Continue
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Sterne, Agee & Leach Pure Storage is in the early stages of building a sustainable product platform as well as the necessary go-to-market strategies to compete in the market in 2013. The upcoming tests for Pure as well as the ...
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Sterne, Agee & Leach Pure Storage is in the early stages of building a sustainable product platform as well as the necessary go-to-market strategies to compete in the market in 2013. The upcoming tests for Pure as well as the ...
By Richard C. Morais
Multifamily office Signature of Virginia specializes in serving the needs of the newly wealthy but does so with a twist.
Consumers, businesses and investors are likely to feel increasingly good about the U.S. in the coming year, writes Wells Fargo Advisors' top macro strategist.
Roth Capital cites LeapFrog, Crown Crafts and others.
MKM raised the target price on the optical-products maker to $12 from $10.
Former CEO A.G. Lafley will replace Robert McDonald, as the consumer products giant tries to revive its fortunes.
How Wall Street titan Leon Cooperman stays on top in investing and philanthropy.
Credit Suisse lowered earnings estimates by an average of 5% on the sector.
MKM Partners raised estimates through 2017 for the Zoetis spinoff.
Spinal device maker Globus Medical is poised to boost sales as aging Americans seek surgical solutions for their back pain.
Maxim Group cites First Republic, Signature Bank and four others.
Brean remains at a Hold rating but notes potential upside for fiscal 2014.
How Wall Street titan Leon Cooperman stays on top in investing and philanthropy.
Illogical dumping raises questions about causes of the metal's sharp decline.
Our tribute to Alan and his work.
Remembrances from colleagues, readers, and Wall Street friends.
A sampling of the letters that poured in after the death of the longtime Barron's columnist.
Barron's readers share their thoughts and feelings about Alan.
The truck-leasing and logistics company's profits have been beating forecasts, and its shares could rise about 20%.
European telecoms have put infrastructure spending on hold, causing their technology—and share prices—to fall behind. But don't hang up on them yet.
Tencent is China's Facebook, Twitter, Zynga, and Tumblr all rolled into one, and it's pushing hard into e-commerce. How it stays on top, and why the shares could climb 20%.
Newly public life-insurer and retirement-services outfit ING U.S. is undervalued and misunderstood, trading at half the valuation of some of its rivals. Why the shares could rise 30%—or more in a takeover.
Why Leon Cooperman and Steve Einhorn think this bull market still has legs. Avoiding defense and health care. Long Sprint, Transocean, and Citigroup.
John Chisholm's Acadian Emerging Markets fund uses a quantitative model to find undervalued stocks with good growth potential in countries with supportive monetary policies.
If having your loved one sign a prenup is too difficult, here are ways trusts can help shield assets from the marital estate, should a split ever happen.
Our ranking of the top-performing funds. Who has averaged a 50%-plus annual return for three years?
A great writer returns home, reflecting on the revival of Lowell, Mass.
After a second-step conversion, Northfield Bancorp's in tip-top shape. Also, time to take profits in Big Five Sporting Goods.


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Online Reservations
Browse and reserve books, movies, and music online, then stop by to pick up items at your convenience.
Tips on reading to your children
Online Research
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Richland Library has thousands of eBooks, including fiction and nonfiction for adults, teens and children. Audiobooks, music and videos are also available for instant downloading.
Top Picks
Read your favorite magazines online FREE
December 8, 2012 by Allison
Check out some new feature films on DVD just added to the library's collection this week:
View the discussion thread.


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Love on Ice 2
by Digital-Art
Tote Bag
This canvas tote is made from 100% post-industrial recycled cotton, making it environmentally and socially responsible. All seams and stress points are double stitched for durability. The bag's cotton web shoulder straps allow you to comfortably carry the bag either over the shoulder or as a tote. Available in black or natural (with inside pocket).
- 83Promote


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Mens Soccer Apparel
Shop the web's most complete Mens Soccer Apparel Store. Support your favorite club teams from the English Premier League, La Liga or Serie A with an official replica home or away jersey. Browse the best collection of training apparel, including jerseys, shorts jackets, shirts and more from the biggest names in soccer like Nike, adidas, Puma, and Umbro. Affordable flat rate shipping and easy returns.
adidas Real Madrid Home Shorts 13/14
$44.99 $40.49 -
adidas Real Madrid Training Jersey - White/Navy
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adidas Real Madrid Home Jersey 11/12
$79.99 $43.99


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Monday, May 20, 2013
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The Kirksville basketball camp tips off June 11th
Thursday, June 07, 2012
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Kirksville girls basketball camp starts June 11th
Monday, June 04, 2012
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Friday, May 25, 2012
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Kirksville Girls Basketball Camp starts June 11th
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Koh Sirey : Children
Toys, clothing, photo studios and baby supplies are all available in Phuket. Check out the shops listed below.
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Find out how to give your business worldwide exposure through the power of Phuket.Net
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Recent Reviews
24 Hours RTB Referral Animal Hospital Phuket
Found excellent service with vets who speak good English and have the correct implements for the job
The Raintree Spa
One of the best spas in Phuket Town. Atmosphere at the lobby was quite calming, especially the lemon
Sang Damrong
There are plenty of choices in between to match your needs, including glasses, dishes, dinnerware, e
The Balé
It is a wonderful place for relaxing after hard work. There are good live music , good foods and fri
The Coffee Club @Jungceylon
Had a cafe latte and eggs benedict here while waiting for the Jungceylon Mall to open, it does not o
Nikita's Beach Restaurant
Well recommend the not too spicy Thai, Muslim chicken massaman curry and the seafood pizza, here you
The Par Spa
I went there with my friends after a half-day drive for relaxing. Very nice location within the golf
Boat Bar
Good place, Good Show and Good Dance. It is a great gay bar.
Island Tour & Phuket Car Rent
Thank you so much for choose our service and hope to service you again in future.
Escape Bar
We loved this place. All food and staff are great HB beer are signature. Try lunch or dinner to enjo
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- Phuket Abalone Farm & Restaurant 3 February 2003


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You need to upgrade your Flash Player to flash version 9 or above to see the zoom image. To download the latest flash player click here. Once you have downloaded the flash player please re-display this page. £10.00 £15.00 £12.00 Product Review |


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Sweetwater Sales Engineers have the gear knowledge and the real-world experience to answer your questions about the Korg microKEY37. We'll be happy to take all the time you need to help you decide whether this is the right product for you. Submit your questions below and we'll get right back to you. Name, Email and Questions/Comments are required.
37-key Micro Keyboard Controller with Built-in 2-port USB Hub
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- clearance
3/4 Carat SI2/I1 H/I Diamond Bridal 14K Two Tone Gold Solitaire Engagement Ring
Retail Value: $3,995.00
ICE Price: $2,395.00
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clearance Price: $1,999.00
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1/2 Carat Multi-Color Sapphire 14K White Gold Ring
Retail Value: $350.00
ICE Price: $250.00
About Gold Jewelry at Ice
They say that all that glitters is not gold. Except when it is gold, and it does glitter. Like here at Ice, where we've got more gold jewelry than you can shake a stick at (or rather, point a mouse at). Gold necklaces, gold rings, gold bracelets... well, you get the drift. If it's gold and beautiful and looks beautiful on you then we're all over it.
We don't need to walk you through the many fabulous facts about gold, do we? Short version, for the record: enduring metal, enduring value, enduring appeal. Viola! And how's the gold jewelry selection at Ice? Not bad. Well, great, to tell you the truth. Hundreds and hundreds of golden treasures in every shape and size imaginable, from the simplest yellow gold wedding band to white gold necklaces bursting with gemstones. Going for the gold at Ice won't set you back a bunch, so go ahead and indulge yourself or treat someone you love.


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For her Spring 2012 namesake collection, designer Hayley Paige wanted to highlight each bride's unique style - whether it's whimsical, sophisticated, or romantic.
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Noir by Lazaro, created by the celebrated designer Lazaro Perez, is an exclusive collection of sophisticated and refined eveningwear.
The award winning Occasions collection has emerged as the world's preeminent bridesmaid fashion leader. Occasions, designed by Francesca Pitera, features superior craftsmanship, sumptuous fabrics and fashion-forward colors.


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Wednesday, May 22, 2013
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Centerville students learn to think while they drive
Thursday, September 27, 2012
Texting and driving is the cause of many automobile accidents for today's teens.
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June 2013 issue • On sale from 23 May
In the June issue of Wanderlust it's all about dream destinations, the places on every traveller's wishlist including...
Everest Base Camp: 60 years after the highest peak on earth was first summited, we prove you don't need to be a mountaineer to experience its magic.
African Safari: Go walking among giants in Tanzania on the ultimate safari experience.
Galapagos: Discover the wildlife and local culture on Ecuador's most famous islands both by land and sea.
Antarctica: Penguins, glaciers and endless adventure at the edge of the world.
PLUS: Get paid to travel - find out how you can see the world AND make money, instant escapes to Corsica, Sweden, the Amalfi Coast and much, much more...
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A to Z of Destinations Africa Asia Australia, NZ and South Pacific Caribbean Europe Latin America Middle East North America Polar
A to Z of Experiences Walking and trekking Diving and snorkelling Wildlife and safaris Meet the locals Frontier and expedition Travel icons Cycling and Mountain Biking Boat trips Solo travel Visiting the Poles Outdoor Activities Career breaks and BIG trips Rail journeys Body and soul Short breaks Volunteer and conservation Family travel Learning Honeymoons
Borneo Australia, East Coast United Kingdom Iceland Burma/Myanmar Sri Lanka Vietnam Monaco Nepal Montenegro
Everest Base Camp Trans-Siberian and Trans-Mongolian railway Aurora Borealis/Northern Lights Annapurna Circuit Petra, Jordan Cruising the Nile, Egypt Overlanding Ice Hotel Silk Road Climb Mount Kilimanjaro
Let There Be Light! by satkinson
The clouds in Warsaw were fantastic and threw amazing crepuscular rays down upon us - you can see where some artists got their ideas from for some religious works...
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It used to take a village to raise a child; now all you need to know is available in the blogosphere. Some of our favorite bloggers opine on local school issues, use humor to help other parents through the rough spots, offer travel advice, share tips on money and saving, and supply great craft and activity ideas. Check out our favorites!MOMocratsParent rating: Location: Nationwide MOMocrats is a political moms' blog, offering a blue slant on issues that are of particular interest to parents. |
FunJunxParent rating: Location: Nationwide The FunJunx website provides click-and-print party agendas, a "rainy day activity" section, and an adult party idea section. |
One PotatoParent rating: Location: Nationwide OnePotato.net, a blog devoted to great kid literature (with links to purchase the carefully curated books, is the brainchild of a NY dad, Jay Bushara. |
Mother RisingParent rating: Location: Nationwide Wendy is a vegetarian New Yorker now raising her young son in Northern Virginia. Her gentle, intelligent musings include mom-to-mom interviews, book reviews, craft ideas, and more. |
Family Friendly FrugalityParent rating: Location: Nationwide Family Friendly Frugality posts money-saving deals, ideas for making money online, ways to save money while shopping, arts and crafts projects, and recipes, as well as local Houston information...
Raising MadisonParent rating: Location: Nationwide Raising Madison is a blog about being the parent of a child with special needs who was diagnosed with hip dysplasia at two months old, and the family's continuing journey. |
Rice DaddiesParent rating: Location: Nationwide Rice Daddies is an anthology of Asian dad who blog about cooking, raising kids, and more. |


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Sheet Music
Voicing/Format Instrumental Ensemble
Publisher Cherry Lane Music Co Inc
Series Fl/Gtr
Price: $14.95
Not Available for Digital DeliveryCatalog #02500763
UPC code: 073999868630
String Players – do you play wedding gigs through the summer? These Latham Music collections are "must-haves" for your gig folders. Wedding Album 1 for String Quartet arranged by Lynne Latham 12 wedding standards, including the Wagner and Mendelssohn wedding marches, Clarke's Trumpet Voluntary, Purcell's Trumpet Tune, Schubert's Ave Maria and more. Wedding Album 2 […]
In 1881, Charles Zimmerman invented the Autoharp. In the 1960′s, Rhythm Band began to import Chromaharps from Japan. They are much the same instrument. Both have 36 strings and buttons on bars to press down, each bar pressed down produces a different chord. Elementary music teachers nearly always have one or the other in the instrument cabinet in […]
Stanton's Jukebox is a specialized "wish list" that allows directors to research purchases, arrange concert programs, create personalized URLs, compare scores study and forward playlists to your students.


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CornerStone® - Long Sleeve Industrial Work Shirt. SP14Notice: This product is currently in transition to the Red Kap brand. Your order may contain either CornerStone or Red Kap product or a combination of both brands.
CornerStone puts the toughest materials and advanced stay-clean technology into this shirt so you get the most out of it. This hardworking style is built to meet IL50 standards, which means it excels through 50 industrial launderings.
Adult Sizes: S-6XL Long Sizes: M-3XL
Price applies to sizes S-XL: $25.98


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Shovel your driveway and paths, check neighbors' driveways and then grab all your closest little ones and find the biggest sledding hill. Snowmen also are a must. Snow days are a great time to catch up on missed shows and much-needed rest. I love snowdays, they haven't changed one bit even as an adult, although I am sure not all working adults can say that, but I am happy I can. I was excited to see the snowmen and other snow sculptures throughout the Lawrence and Kansas City metro areas.
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Flame-broiled burgers--especially the trademarked Whopper--are royalty at this popular fast-food chain.. In ShortFounded in 1954, this ultracasual eatery (often with a drive-through) made its name with hamburgers cooked over flames and finished with the customer's choice of toppings. The signature sandwich has always been the Whopper, a quarter-pound burger with tomatoes, lettuce, mayo, ketchup, pickles and onions. The menu also features fish fillets and spicy chicken sandwiches, garden salads with fire-grilled shrimp and chicken, the breakfast "Croissan'wich," crispy onion rings and even veggie burgers.
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Guide to Writers Conferences & Writing Workshops
Writing Pad Writing Retreats in Los Angeles, California
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New York Writers Workshop: Pitch Conferences & Workshops
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Free Expressions Seminars
Writing Pad Writing Retreats
Year Established
Program Description
Writing retreats that include workshops in poetry, memoir, fiction, screenwriting, and personal essay. One-on-one consultation with published authors, feedback. One-to-eight-session classes are also offered.
Number of Programs/Year
Program Length
Group Size or S:T Ratio
Program Focus
Autobiography/Memoir, Children's, Fiction, Humor, Journalism, Nature, Non-fiction, Poetry, Screenwriting, Travel, Young Adult
Instructors are award-winning authors, journalists, screenwriters. Fall Break teachers: New Yorker writer Susan Orlean, journalist Taffy Brodesser-Akner, memoirist Monica Holloway, novelist Ron Koertge, screenwriters Robbie Fox, Chris Hauty, Lamar Damon.
See site for prices
U.S. Locations
Los Angeles, California
Year round
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Marilyn Friedman
Writing Pad
United States
Phone: 323-333-2954
Elevate Your Writing Career to a Whole New Level
at the
Hay House Writer's Workshop
featuring Kris Carr, Gabrielle Bernstein, Nancy Levin & Hay House CEO/President Reid Tracy.
• exclusive 2-day workshop with these key industry players, strategists & authors
• includes live coaching, lectures & more.
PLUS an opportunity to enter a writing contest to win a $10K book publishing advance!
Learn More Here
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Mendocino Coast Writers Conference
3-day annual conference features small group genre intensives, lectures, readings, one-on-one consultations, editor/agent/publisher chat rooms. Jul 25-27, 2013. Fort Bragg, California (10 miles north of Mendocino).
Fort Bragg, CA
Antioch Writers' Workshop
July 6-12, 2013. Fiction, memoir and personal essay, poetry. Accessible faculty, intensive seminars, manuscript critiques, agent meetings. Presented in partnership with Antioch University.
Yellow Springs, OH
Wesleyan Writers Conference
57th year - The Conference welcomes new writers, established writers, and everyone interested in the writer's craft. Faculty of nationally known writers, editors, and agents. June 12-16, 2013
Middletown, CT
Willamette Writers
Meet 100's of writers, choose from nearly 100 workshops conducted by 50+ seasoned pros, pitch your ideas, submit your manuscript in advance. 8/1-4/2013 • Portland, Oregon
Portland, OR
Southern California Writers' Conference
Devoted to writers of all levels, the SCWC has facilitated some $4 million in first-time authors' book and screen deals. Sep 20-22, 2013 and Feb 14-17, 2014.
Los Angeles, Palm Springs & San Diego, CA
PNWA Summer Writers Conference
Network with fellow writers, learn how to improve your craft, market your novel, pitch to agents and editors. Jul 25-28/2013 Seattle Airport Hilton & Conference Center
Seattle, WA
Writers Studio at UCLA Extension
Feb 7-10, 2013. Participate in the four-day intensive Writers Studio and attend in-class and online courses at the most comprehensive writing program in the United States.
Los Angeles, CA
Write on the Sound Writers' Conference and Pre-Conference
Limited to 250 attendees, the conference provides a wide variety of workshop sessions and the opportunity to network with aspiring and published authors. Oct. 4-6, 2013
Edmonds, WA
Fifth House Lodge Retreat
At Maine's Fifth House Lodge writing teacher and coach Joan Lee Hunter offers group writing workshops as well as individual hourly consulatations and personalized multi-day retreats throughout the year.
Bridgton, : Bridgton, ME : Puerto Moreles, Mexico
Algonkian Writers Conference Reviews - New York Pitch Conference
First novel published or no? Join the top .001 who have an actual chance of becoming published commercial authors. Most genres.
San Diego & San Francisco, CA : New York, NY : Algonkian Park & Richmond, VA
Free Expressions Seminars
Unparalleled instruction, feedback, and inspiration from industry professionals. Our simple goal: to help you achieve artistic and commercial success—now and for your entire writing career.
Minneapolis, MN : Hood River, OR : Virginia Beach, VA : Seattle, WA
New York Writers Workshop: Pitch Conferences & Workshops
Three-day conferences for writers who pitch their book proposals to editors from major New York publishers. Mar 1-3, 2013 and Apr 12-14, 2013 • New York, NY.
New York City, NY
Tin House Summer Writer's Workshop
One-week writing intensive featuring workshops, readings, seminars, panels, mentorships. Prestigious faculty of writers of fiction, nonfiction and poetry. Jul 14-21, 2013 Reed College, Portland.
Portland, OR
San Francisco Writers Conference
Oct 12, 2013 San Francisco Writing for Change...then Feb 13-16, 2014 San Francisco Writers Conference welcomes 100+ presenters including Chitra Divakaruni and Ryhs Bowen.
San Francisco, CA
The Lost Art of Personal Writing
Write for enjoyment, to communicate, or to publish — it all begins with personal writing. St. Paul, Minnesota, June 21-23 and Grand Marais, Minnesota August 17-18.
St. Paul & Grand Marais, MN
Writing the Rockies
This annual weekend workshop features concurrent tracks in mainstream (narrative nonfiction)/genre fiction, poetry, screenwriting plus keynoters, readings, one-on-one pitch, critique sessions. July 2013
Gunnison, CO
Unicorn Writers' Conference
Network with 25 agents, get MS feedback from industry shot-callers and hone your craft. Plus, get practical tutorials from publishing executives on acing book proposals. Media training 1-1 private sessions. Manuscript review by literary agent and/or editor for $50 for 30 min meeting with agent/editor at conference. Mar 22, 2014 Saint Clement's Castle, Portland, CT
Portland, CT
The Florida Heritage Book Festival Writers Workshop
Join us for a celebration of writing and reading with noted authors in the nation's oldest city, Sep 26 - 28, 2013 in St. Augustine, Florida.
St. Augustine, FL
Chuckanut Writers Conference
Deeply grounded in the Pacific Northwest's rich abundance, the Chuckanut Writers Conference is a craft-centered, cross-genre celebration inspiring writers to bring forth their unique voices.
Bellingham, WA
Advance! - Writers Bootcamp
3-day Smoky Mountain retreat conference features small editor/agent/publisher classes & discussion groups, intense writing workshops taught by award-winning authors. February 21-23, 2014, Billy Graham Center, The Cove, Asheville, NC.
Asheville, NC
Yale Writers' Conference
Two intensive programs for committed writers at all levels, including workshops, individual manuscript conferences, master classes, craft talks, and student and faculty readings. 6/10-19/2013 and 6/21-23/2013
New Haven, CT
Author Salon Online Conferences and Workshops
Author Salon, the novel development and network site for aspiring authors, has created a competitive novel writing program.
San Francisco, CA : D.C., DC : Tampa, FL : Atlanta, GA : Chicago, IL : New Orleans, LA : Boston, MA : Raleigh, NC : New York, NY : Dallas, TX : Seattle, WA
Westport Writers' Workshops & Retreats
Westport Writers Workshop is now open for Spring Registration! Watch Hill, Rhode Island Writers' Retreat May 3-7, 2013. Collobrières, France Writers' Retreat June 21-July 1, 2013
Westport, CT : Provincetown (Cape Cod), MA : Watch Hill, RI : Collobrières, France
Write, Travel, Transform: Writing Retreat in the Scottish Highlands
Come to Scotland with bestselling author Laura Davis for a transformative journey filled with writing, deep peace, adventure. These ten days will change your life. Aug 14-24, 2013 Forres, Scotland.
Findhorn, Scotland
Sail to Success
Trip of a lifetime. Unique workshop combining best-in-class faculty with an outstanding venue. 4-days of intense critiques and lectures while sailing the Bahamas.
Flathead River Writers Conference
A WRITER'S JOURNEY in THE ROCKY MOUNTAINS LEARN FROM ENERGIZING EXPERTS Literary novelist - Writing coach, Multi-genre prolific author, Accomplished outdoor author, Speed Writing, Scrivener
Kalispell, MT
Salt Cay Writers Retreat
An unparalleled opportunity for writers of fiction, memoir, & narrative nonfiction to work one-on-one with bestselling authors, top editors, and literary agents in an inspiring setting. Oct 20-26, 2013. Salt Cay, Bahamas.
Nassau, Bahamas
Cary Tennis Writing Workshop in Amsterdam
Join Cary in Amsterdam at the Treehouse, the event space of the American Book Center July 27-28 2013 for two mornings of AWA-style writing workshops.
Amsterdam, Netherlands
St. Augustine Writers Conference
Our esteemed faculty features award-winning writers Amy Bloom, Connie May Fowler, and Richard McCann. Our Literary-Agent-in-Residence is Joy Harris of the Joy Harris Literary Agency.
St. Davids Christian Writers' Conference
You'll find opportunities to connect, create, critique, and catapult your writing to the next level. Continuing and stand alone classes for writers of every inspiration Jun 18-22, 2013
Grove City, PA
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