text:
CIO Today Network Sites:
Top Tech News
CIO Today
Mobile Tech Today
Data Storage Today
News & Information for Data Storage Professionals
Commvault Simpana® 10
Protect, manage, access, and
realize the untapped value of data.
Wednesday, June 19th
Introducing Simpana® 10 software
Data Centers
Storage Solutions
Storage Networks
Data Storage Issues
Data Security
Enterprise I.T.
DST Press Releases
Top CIO News
Mobile Tech Today
DST Press Releases
MediaFunnel Unveils Innovative Customer Protocols
December 18, 2012 1:06PM
News as reported by the company:
MediaFunnel Delivers Innovative Customizable Customer Service Quality Assurance Protocols to Empower Brand Advocates to Improve Their Customers' Experience in the Social Sphere -- Manage Publishing, Engagement and Customer Service Quality Assurance in the Social Sphere; Monitor Activity, Interact with Customers and Ensure a Premium Brand Experience
Forrester Research Inc., Report from AT&T:
As employees bring a wide range of devices to work, 54% of companies are turning to Bring-Your-Own-Device programs. The result: rising productivity, efficiency, and even morale. But can the obvious benefits justify the hidden costs and challenges?
Find out by clicking here.
FRANCISCO, December 18, 2012 -- MediaFunnel, a social media
platform that offers an integrated combination of outbound publishing features and powerful audience engagement capabilities, today announced the release of innovative, customizable
service quality assurance protocols designed to deliver the best possible brand experience to customers and prospects in the social channel.
"At MediaFunnel we designed our product with our customers' customers in mind. We recognize that the social channel is growing and evolving quickly and dramatically, and that our customers' customers now consider social media a brand portal that extends to customer service," said Andreas Wilkens, CEO and co-founder of MediaFunnel. "Because the social channel's influence on the customer service experience is significantly increasing, we believe that it's critical to provide our customers with the tools they need to deliver against these expectations. And, by delivering better customer service in the social sphere, retention and lifetime value improves." Wilkens adds, "At the end of the day, we know that this is what matters to our customers."
According to a recent survey from social media research firm NM Incite, consumers seeking customer service via social media channels or "social care" -- have very high expectations. They expect a response from the company the same day -- and they expect their problem to be resolved.
Nearly half of social media users have sought customer service via social channels, and 71% of those who have a positive experience are likely to recommend the brand or company, compared with just 19% of those who get no response. That's a lot of potential reward for having a good social care program �EU" and a big risk for companies with poor social care.
MediaFunnel addresses the three key areas that drive the quality of the overall brand experience in the social sphere: outbound communication, audience engagement and premium customer service throughout all social touch points.
In addition to MediaFunnel's fully featured publishing and engagement tools, the ability to create customizable user roles and capabilities at a granular level ensures that only authorized personnel are responding to customer inquiries and comments in the social sphere. And, establishing a customizable review workflow protects safeguards and approval processes.
The customer service ticketing workflow tool provides the ability to capture, route and track inbound communication until resolution is achieved. The tracking system maintains a communication log that provides brand advocates with access to the entire communication string in the social sphere. Administrators can assign tickets to specific personnel who are best equipped to handle incoming inquiries. Timely response and comprehensive resolution to inbound communication improves the overall brand experience, and an improved brand experience translates into better customer retention and lifetime value.
1 |
Next Page >
Tell Us What You Think
Posted: 2012-12-19 @ 10:11am PT
@Adam: Yes, this press release is posted in our Press Releases section, as noted above.
Adam Metz
Posted: 2012-12-19 @ 9:04am PT
Is this a press release?
Also Visit:
iPad Info Center
Billions of Bytes
Mobile Device Now
Apple Info Center
Have an informed opinion on this story?
Send a
Letter to the Editor
We want to know what you think.
Send us your
Related Topics
Latest News & Special Reports
Brand Marketing
Customer Service
Enterprise Software
Social Media
Yahoo, Apple Disclose Data Requests
Prism's Secret: Bigger Data Seizure
Samsung Offers Tiny, Superfast SSDs
MS, Facebook Tell of Security Requests
New Facebook Servers All Home Grown
Technology Marketplace
Forrester Research Inc., Report: BYOD from AT&T. Make everyone more efficient.
Cloud & Virtualization
Brocade technologies help enable the full benefits of virtualization.
Contact Centers
Unlock the potential in your people with Microsoft Dynamics
Improve your customer relationships with Microsoft Dynamics
Customer Service
Unlock the potential in your people with Microsoft Dynamics
Improve your customer relationships with Microsoft Dynamics
Data Security
Simpana® 10 software: an exponential leap forward
Data Storage
Brocade makes it easier to deploy, manage, and scale networks.
Enterprise Hardware
Panasonic Toughbook® mobile computers are built to keep you running.
Enterprise Software
Simpana® 10 software: an exponential leap forward
The best document scanner for you? Try KODAK's scanner selector
The best document scanner for you? Try KODAK's scanner selector
Laptops & Tablets
Panasonic Toughbook® mobile computers are built to keep you running.
Network Security
Brocade makes it easier to deploy, manage, and scale networks.
Data Storage Today
Home/Top News
Data Centers
Storage Solutions
Storage Networks
Data Storage Issues
Data Security
Enterprise I.T.
DST Press Releases
Also visit these Enterprise Technology Sites
Top Tech News
CIO Today
Mobile Tech Today
Data Storage Today
Free Newsletters
About CIO Today Network
How To Contact Us
Article Reprints
Services for PR Pros (In partnership with NewsFactor)
Top Tech Wire
How To Advertise
Privacy Policy
Terms of Service
© Copyright 2000-2013 Data Storage Today. All rights reserved. Article rating technology by
. Member of
Accuserve Ad Network


text:
The following information was obtained from the Official Internet Site of the Florida Legislature, "The 2012 Florida Statutes." This is a listing of the Statutes from the State of Florida regarding the discipline of nurses.
"464.018 Disciplinary actions.—
Attorney Lars Soreide, of Soreide Law Group, PLLC, will represent you in front of the Florida Board of Nursing if you are a Florida nursing student or a Florida nurse with licensing issues. To speak to a lawyer regarding your nursing license please call: (888) 760-6552, or visit our website a www.floridaprofessionallicense.com.

subset: commoncrawl


text:
Categories: Yoga in Stanmore
Search Tags: core strength , exercise classes, female pilates teacher , one to one tuition, pilate lessons , pilates, pilates classes, pilates instructor, pilates teacher , toner
Would you like to strengthen and tone your whole body? Improve your posture, balance, flexibility and calm your mind with Pilates. Pilates is especially good for strengthening and toning all the muscles of the body; in particular developing core strength which is the group of stabilising muscles that support the body. The pelvic floor,stomach and waist will be especially improved and toned (ideal for anyone who has given birth) and back muscles are strengthened to cure achey backs and prevent injury from everyday activities such as lifting or carrying. The body will have a slimmer,streamlined appearance after regular practice due to improved posture and toning of the muscles. Dynamic Relief For Wounded Minds And Bodies Pilates has been around since the middle of the last century and came into being when Joseph Pilates developed the technique that bears his name. Convinced that physical and mental health are inter-related, he wanted to devise a programme of fitness training that exercised both the body and mind using a regime that was sufficiently flexible to accommodate individuals of any age or fitness level. To borrow a phrase from an old song, it's a thoroughly modern world we live in today. With all its comings and goings, hustle and bustle, life can often be demanding, exciting and challenging in a whole host of ways. But there is a downside, too. Trying to keep steady nerves and equilibrium on the daily rollercoaster of life can be an enervating business, fraught with anxiety, fears and uncertainties, a relentless devil's broth that can, over time, lead to a state of complete physical and mental exhaustion. You've almost certainly experienced some of the syndrome's unwelcome blessings at some time or other: frequent stress headaches, muscles tightened up so much that your whole body feels like a coiled spring, irritable and angry, insomniac... not a nice way to go through life, is it? And if this comes anywhere near to describing the way you think and feel most or all of the time, then you need to seriously consider seeking help. That's because nobody, not even the strongest among us, should be expected to 'soldier on' in the midst of such debilitating circumstances. Pilates offers a tried and tested way to help you de-stress, clear your mind, relax and come back down to earth – not with a bump, but with a soft and tranquil landing. By far the best way to find out if Pilates can help you is to find a really good teacher. As a member of the Pilates Institute, Nikki Middlemass is qualified at the highest level to teach the method, having studied for and attained the Central YMCA Qualification in Anatomy & Physiology Level 3. Today she holds classes at two venues, with the majority of clients usually coming from the northwest boroughs, plus Harrow and Stanmore. She will also teach on a one-to-one basis in clients' homes on request. Nikki believes in taking a friendly, caring approach with a particular emphasis on relaxation to let Pilates work its real magic: the simultaneous de-stressing of the mind and toning/strengthening of all the muscle groups. As she herself attests: "I was drawn to Pilates initially because it helped me enormously with my own problems. Now, with the benefit of the Institute's excellent training plus five years' experience in the field, I feel I am able to teach clients how to completely relax their bodies and calm their minds in order to bring stress levels down so that they can cope with everyday life. I also ensure that each person exercises sensibly, working the low impact exercises according to their own ability, all the while correcting their own specific postural issues and muscle imbalances.
By leaving this review, you agree to the website Terms and Conditions as set out here.
Be the first to review this business.