text:
Post Manchester buses incident over the failure to accommodate a wheelchair passenger, which resulted in a You Tube video and the sacking of the driver concerned, RC169 concludes regarding complaints and the media…
Part 1 ~ Part 2 ~ Part 3
Reporting the Incident
The other aspect of the Manchester story that seems to have generated almost as much reaction as the incident itself, is the manner of its reporting.
Technology has developed to the point that it is probably just as easy for somebody to use their mobile phone to make a short video clip, as it is to write down the details of the bus number, route number, time, date, details of what happened, etc, in a notebook. Several years ago, I noticed that trainspotters had taken to recording the numbers of locos seen using cassette recorders instead of notebooks and pencils, so arguably, this is just an extension of that approach.
Of course, the internet, and sites like You Tube in particular, provide the video maker with an opportunity for self-promotion, but I think the involvement of the local newspaper was crucial in bringing this story to such a wide audience. I doubt that many people scan the thousands of videos uploaded to You Tube regularly to see if there is a newsworthy item of interest to themselves, so I suspect that, without the local media help, on You Tube alone the incident would possibly have remained undetected for some time.
The media have long presented themselves as champions of consumers, and other people who may have grievances of some form. They can sometimes be effective, and sometimes the organisations being complained about are unresponsive to individual complaints.
To be fair, my (unscientific) analysis and experience suggests that this is not generally the case with bus operators in the UK. The only operator I have had reason to complain to in recent years is, in fact, First, from whom I received a prompt and satisfactory reply which indicated that they had taken my complain seriously.
Unfortunately, there have been a few exceptions—going a few years further back, I complained to an independent operator in the Sheffield area about a journey that did not run, and received a reply to the effect that they didn't really know what happened once the bus had left the depot, and couldn't do much about it if the driver didn't operate according to the schedule.
Or, a complaint to the Deutsche Bahn (German Railways) about one of their trains is likely to bring a response explaining that they are one of the biggest transport operators in Europe, and run over 30,000 trains a day, and implying that one should not be too surprised if a few of those don't run punctually. It becomes quite clear that it has no intention of investigating the specific incident that the complainant has referred to.
This sort of attitude frustrates customers, and it is not surprising that they seek other avenues for making their complaints. Disaffected customers may, understandably, not want to miss an opportunity to embarrass the organisations that are the object of their frustration/anger/concern. For the media, there is, of course, a certain risk—in that the organisation being complained about may be a valued advertising customer, whom it may be politic not to upset.
I'm not quite sure what this says about freedom of speech or the independence of the press. However, for a bus operator, it suggests that the best course of action is to cultivate a good relationship with the media, and at least try to ensure that they are made aware of such complaints at the earliest possible moment, so as to be able to give a quick response. To hope that this method of complaint will go away is unrealistic, but a responsive complaint handling process may keep it to a minimum.
And, as Alex Hornby, late of Bluestar and now director of Trent Barton said on this very blog, complaints are valuable method of understanding your customers' concerns. There is no better feedback.
Sunday, 22 August 2010
On Low Floors & Wheelchairs—Part 4
Posted Sunday, August 22, 2010
31 comments:
The role of the media is an interesting one. My one time employer was on the receiving end of some very biased negative reporting by the local evening paper.
After trying to negotiate with the 'paper and present the companies view the MD decided to refuse advertising for the publication. They continued as before.
Regular front page headlines against the business continued, and nothing would make the journalists see that there might be another side to the story.
The MD eventually ended the "anti" reporting by saying he was going to use the advertising space on the fleet to place anti newspaper slogans.
Oddly, the newspaper didn't like their own medicine! - 22 August, 2010 09:21
Is this the same Alex Hornby involved in this unfortunate episode?
- 22 August, 2010 13:06
Sorry, didn't realise that a hyperlink wouldn't work. Here's a copy of the text, courtesy of the Derbyshire Telegraph.
Banned from free speech – by a bus company
IT was Voltaire, that master of liberal philosophy, who was – erroneously as it happens – credited with the line: "I disapprove of what you say, but will defend to the death your right to say it." No one could argue with that. Except, it appears, a bus company.
This week, I was going to write about Trent Barton's customer services phone line. But that will have to wait. Instead, I want to tell you that the same bus company has banned me. Not from its buses (at least I think not) but from writing on its Facebook page. The company's commercial director, Alex Hornby, has told me that I'm "disruptive". And even though Trent Barton doesn't own or run Facebook, Mr Hornby says that, along with all other critics of the company, I've got to go.
Fortunately, the Derby Telegraph operates no such policy. Providing I don't overstep the bounds of public decency, or expose the newspaper to the scrutiny of Messrs Sue, Grabbit and Run, I can pretty much write what I like here.
So now I'd like to tell you about the day I became persona non grata on the buses. It all started when I asked Trent Barton why they were switching our Mickleover service from the Bus Station just as the Uttoxeter Road roadworks, that for six months had caused such massive delays, had ended. I asked about the public consultation that had apparently cemented this decision. My opinion hadn't been solicited. Nor, come to that, had that of any of my fellow passengers. I'd seen no leaflets. Nor had the drivers I quizzed. The views of 100 people, taken over three weeks, amounted to asking less than five people a day. It was, I said, hardly a comprehensive exercise. The company's answers were vague, so I persisted. Eventually, it offered a face-to-face meeting so that its views might be better explained. I asked if, in turn, it would be prepared to listen to opponents' views. There was no answer. My query had been taken as a refusal to meet. Then came my ban.
In 45 years spent earning spent a living from writing, as journalist, author and publisher, I've never before been censored. Not that I've ever tried to operate in Soviet Russia, or China. Not brave enough. But I've crossed swords with more than a few people. I've regularly had a swipe at politicians. To a man and woman, they've taken it on the chin.
Trent Barton, it seems, isn't so inured to criticism. Its Facebook page isn't really a forum, or a sounding post. You can only go on it if you agree with company policy. Alex Hornby told me that I was "causing conflict among fans which is something we are not willing to promote". In other words, you can only join in if you're on his side. So, in fact, I've not been banned outright. Just banned from asking awkward questions. If I express undying love for Trent Barton, then presumably I'll be welcomed back. But if I question decisions that daily affect me, then I'll be banished to some hypothetical gulag where the company's critics are parked, away from public gaze. Whatever your views on where your bus service should start and end, that can't be right. It's all really rather odd.
In the meantime, thisisderbyshire blogger Geoff Alcock – he's an ex-pat Derbeian from Littleover, now resident in Phoenix, Arizona – tells me: "You could see it coming. I remember in 1943 they had a sign inside their buses prohibiting you from spitting. It's a gradual eating away of your rights." - 22 August, 2010 13:11
Sorry, it seems that you can't post a hyperlink into the 'Comments' section. Even a 'cut and paste' has also failed to be accepted - strange.
In any event, a prominent author has complained that Alex Hornby is trying to 'muzzle' him, and others, so that they cannot make any complaints against Trent. - Google 'Alex Hornby' 'Anton Rippon' and it should bring up the article in the Derbyshire Telegraph. - 22 August, 2010 13:45
Here is the 'banned from free speech' link:
Trent Barton Facebook Ban
HEALTH WARNING there are always 2 sides... - 22 August, 2010 13:52
Can't do better than repeat my post of 22 July re. a complaint that balooned into a (Bournemouth) Daily Echo news story -
"... So, what to do (when customers complain first via the local rag (or Twitter, Facebook, Youtube etc)
First up: Don't compound the complaint by handling it badly. Have a rapid response ready and rapport with the local press to ensure they publish it, (or prevent the complaint being published in the first place).
Secondly, Prevent it happening again. What's the procedure for dealing with this situation? Either there isn't one (management omission #1) or the driver didn't know it or wasn't following it (management omission #2).
Thirdly: take a leaf out of Sainsburys etc.'s book on the academic theory of consumer complaining behaviour and complaint handling.
People complain with one of three aims in mind:
(1) a parting shot prior to them never using your service again
(2) recompense
(3) to give you bad publicity - "negative word-of-mouth" (now upgraded to "negative word-of Facebook, Twitter et al").
TYB and First Manchester (the recent disabled passenger refused on board nonsense) are getting a dose of (3).
Complaints are a management opportunity. Skilful complaint handling can give you a win-win.
Win #1 A potential ex-customer who becomes a potential advocate for your company (the First Manchester incident was 'turned round' by rapid action by the top brass).
Win #2 A chance to improve your service.
...." - 22 August, 2010 14:02
Have to agree totally with N90734. This action - if truly reported (no reason to think not) - is just the sort of thing Trent could do well without.
- 22 August, 2010 14:33
Thanks for bringing this to readers attention. I stand by what I said about the usefulness of negative feedback (as repeated in this month's BUSES too!), irrelevant of Mr Anton Rippon's views, as posted by 'anonymous' earlier today. Here follows an important lesson and quandary for companies using facebook. Furthermore, I'm only suggesting this is one way of dealing with such a problem - it may not have necessarily been correct!!
All the feedback made by Mr Rippon was taken on board, before it then went beyond the point of usefulness, we then received comments from customers who felt uneasy contributing and then informed Mr Rippon he was being removed from our facebook page. A one-on-one meeting was offered to discuss his views which has not been accepted, irrespective of his claims. Since then, I have received personal attacks linked to his blog and many comments from a customer who identified himself as his daughter who has offered further feedback which has been dealt with robustly. All of this feedback remains published.
Unfortunately, his comments disappeared with him, so to speak, which was not the intention. You will see views of both sides on the site to prove our willingness to take on board negative feedback if you check the site now.
There remains a quandary of dealing with negative feedback. Its all welcomed without exception, but the question is what do you do with continual, even relentless, feedback which questions your integrity and/or resorts to personal attacks, when you want a clear policy of responding to all feedback. And, how do the other customers who make 44 million journeys a year with trent barton feel when your time is taken up dealing with one individual.
Alex Hornby, trent barton - 22 August, 2010 15:12
Many thanks for the clarification. On this occasion, the ability of Mr Rippon to use the Derbyshire Telegraph to air his concerns has, I assume, ensured that many more people are now aware of the matter - had it remained with your (relatively few?) Facebook members then it might have been easier to limit his comments to a few people. - 22 August, 2010 15:53
Alex is right to say that it can be a real quandary to know how to deal with some of the feedback received through social media such as Facebook.
On the one hand, people consider that Facebook is a public forum and that if any comment is removed their right to freedom of speech has been impaired and something underhand is going on.
On the other hand, Facebook is a means by which companies can keep their customers informed clearly and concisely about things that are happening, and it can be difficult if readers have to wade through excessive amounts of one person's views.
At Velvet we receive mercifully few complaints, but our policy is that any complaints posted on our Facebook page will be left in situ, along with our response and any others added.
However, there are two scenarios where we have chosen to remove comments or even block contributors.
In both cases this is a difficult decision to make and one hopes that one is protecting the interests of many even if at the expense of the freedom of speech of the individual.
The first scenario is where a contributor has complained and littered their post with bad language or personal attacks on named individuals. We will remove these posts but then post a comment ourselves explaining what we have done, and why.
In the second case, we have occasionally had individuals who have used our page to post a stream of fairly inane questions, one after the other for day after day. This has the effect that someone trying to read the page finds it full of one person's queries about the movements of specific vehicles and such like. In some instances these individuals will also post replies to other people's questions which - while well-meaning - can simply be incorrect.
Once we perceive that someone is abusing our page in this way, we will contact them privately and explain our concerns, and then if they persist we will block them.
Hopefully people can see from this that while negative feedback is indeed welcomed in almost every case, there are rare instances where judgments have to be made for the benefit of customers as a whole.
Phil Stockley
Velvet - 22 August, 2010 15:54
- RC169 said...
N90734 said...
'People complain with one of three aims in mind:
(1) a parting shot prior to them never using your service again
(2) recompense
(3) to give you bad publicity - "negative word-of-mouth" (now upgraded to "negative word-of Facebook, Twitter et al").'
I'm not sure I agree with that summary - it appears, on the face of it, slightly cynical.
Over the years, I have had a few occasions to complain to transport operators, but my objective would generally have been to encourage an improvement in the service in the future - in the self-interested hope of not having to suffer the same inconvenience, etc, again. I regard such complaints as 'positive' in that, potentially, the service will be improved, and the operator will not lose my custom if they deliver - in other words, 'win - win'. Your three aims don't really cover that - (1) clearly doesn't apply, because I am prepared to use the service again; (2) may apply if money has been wasted, but does not apply to matters like delays or staff attitudes (e.g. the Manchester wheelchair incident); and (3) is clearly not relevant, since I have complained direct to the operator concerned.
I think therefore you should allow for a category of complaints where the customer/passenger wants the service to improve, because they (may) want/need to use the service again. It should not be difficult for an operator to respond in a manner which demonstrates that they share this objective (presumably, most would!), but as my examples quoted in the post show, some operators still find that difficult! - 22 August, 2010 19:30
N90734 said...
"People complain with one of three aims in mind:
(1) a parting shot prior to them never using your service again"
I'm not sure that's entirely true of complaints about public transport. I would suspect that many people who rely on a bus service would have no other choice but to continue to use that service and would not have the opportunity to take their business elsewhere.
"Complaints are a management opportunity. Skilful complaint handling can give you a win-win"
I have contacted my local operator, Veolia (in Wales) on two occasions. Firstly, I wanted to complain about a service which I relied on to travel to work where buses frequently didn't run or broke down - the final straw was waiting for an hour and a half in Cardiff in the pouring rain drenched to the skin because they had pulled their last two buses. I had a standard reply in the post.
Veolia recently rebranded their abysmal X6 service, bringing in branded newer vehicles, all of which have an email address for comments. The rebranding has been a success - buses have been on time and I haven't yet had a problem with any services not running (this I suspect may have something to do with a new MD and/or Stagecoach running in competition). The new service featured later running buses, including one leaving from Aberdare at 2300 and returning from Cardiff at 0015 on a Friday and Saturday, which is the last bus to leave the Welsh capital!
I thought I'd email some feedback to comment how much better the rebranded service was, adding that I thought they should advertise their later services and maybe have timetables available on board for customers to be aware of these additional services. This time I heard nothing back from the company.
Good customer services are essential. Some years ago my wife contacted Cardiff Bus about services frequently running early. She had a very good response that suggested the company had looked into the issue and were going to resolve it. She had few problems afterwards. - 23 August, 2010 07:30
Perhaps I can amplify Complaint Aim #1:
Here, people complain because they want to feel they matter and their voice is being heard, and (often) use the only weapon they have - to threaten to withhold their future custom.
I agree with the Anonymouses (Anonymi?). Many do genuinely want to improve the service - and this is a good opportunity for a management win-win.
I think we must all sympathise with Alex Hornby.
Once all reasonable attempts have been to resolve the complaint, maybe a closing statement is published and you leave it to burn itself out. Least said, soonest ...
But personal attacks, etc. are clearly unacceptable and should be removed and the reason published.
However, time taken up with one person ... the cost of Facebook, I'm afraid. (and there were serial complainants even in the old pen and paper days).
Adopting Facebook, Twitter etc is a two-edged sword, as companies in other fields are finding out. The web provides a simple method for complaints to be broadcast far and wide, especially where the company provides an invitation to do just that. A few will go too far ...
So, for bus operators thinking of getting their own page: bravo, but plan for this sort of eventuality. - 23 August, 2010 11:05
I live about half a mile from Anton Rippon, so I thought I should make my first contribution to this blog and provide some local background.
Anton has a weekly column in the Derby Telegraph, with a large following. He doesn't drive, and he regularly criticises motorists and praises local bus services in his column. I'd think that most bus managers would regard such a rare specimen as someone to be carefully cultivated and certainly not offended.
His daughter, Nicola, is a well-known local author in her own right, who has been commenting on the "Mickleover" Facebook page since it was set up. As a newcomer to Derby, Alex Hornby may not have known who she was, but his staff should have.
Alex has deleted all the recent comments from the Rippons from the Facebook page, but not the replys, so the content is now virtually unintelligible, even to a local.
I do find it odd that Mr Rippon claimed on a Facebook page not to have known about a consultation which was (and still is) advertised on that page. It was also advertised on the website. I didn't see any flyers on buses, but I wasn't looking for them.
The timing of the Press Release announcing the shortening of the Mickleover route could not have been worse, being the day after five months of major roadworks had ended. The bus I caught that day was early into the city centre for the first time since they had started. I know that there are other roadworks which continue to affect the route, but a high proportion of passengers wouldn't see these and thought that it was a case of "shutting the stable door after the horse had gone".
I'm not a Facebook member, and I only occasionally look at Trent's pages, so I didn't see any of the offending comments. But I thought that the whole point of Facebook was that it was interactive, not just a rehash of a website. In that case all views should be welcome, as on here. The "Transpeak" Facebook page continues to contain lots of grumbles about the vehicles used, justifiably so in my opinion. Are we going to see Trent pulling those?
I will say that most local users do appreciate that Trent, unlike some bus companies, do attempt to interact with passengers, even if, as in this case, not altogether successfully. - 23 August, 2010 12:27
I live about half a mile from Anton Rippon, so I thought I should make my first contribution to this blog and provide some local background.
Anton has a weekly column in the Derby Telegraph, with a large following. He doesn't drive, and he regularly criticises motorists and praises local bus services in his column. I'd think that most bus managers would regard such a rare specimen as someone to be carefully cultivated and certainly not offended.
His daughter, Nicola, is a well-known local author in her own right, who doesn't shrink from expressing her opinions in her books. She has been commenting on the "Mickleover" Facebook page since it was set up. As a newcomer to Derby, Alex Hornby may not have known who she was, but his staff should have.
Alex has deleted all the recent comments from the Rippons from the Facebook page, but not the replies, so the content is now virtually unintelligible, even to a local.
I do find it odd that Mr Rippon claimed on a Facebook page not to have known about a consultation which was (and still is) advertised on that page. It was also advertised on the website. I didn't see any flyers on buses, but I wasn't looking for them. - 23 August, 2010 14:20
I had a problem, either with trying put my name on, or by trying to post too long a comment, so this is part 2.
The timing of the Press Release announcing the shortening of the Mickleover route could not have been worse, being the day after five months of major roadworks had ended. The bus I caught that day was early into the city centre for the first time since they had started. I know that there are other roadworks which continue to affect the route, but a high proportion of passengers wouldn't see these and thought that it was a case of "shutting the stable door after the horse had gone".
I'm not a Facebook member, and I only occasionally look at Trent's pages, so I didn't see any of the offending comments. But I thought that the whole point of Facebook was that it was interactive, not just a rehash of a website. In that case all views should be welcome, as on here. The "Transpeak" Facebook page continues to contain lots of grumbles about the vehicles used, justifiably so in my opinion. Are we going to see Trent pulling those?
I will say that most local users do appreciate that Trent, unlike some bus companies, do attempt to interact with passengers, even if, as in this case, not altogether successfully. - 23 August, 2010 14:23
Thanks for the additional comments from anon @ 1420/1423. To clarify, we have not deleted comments as such, only the removal of Anton following the persistent feedback that had gone beyond the point of usefulness, which began to question our integrity and attracted complaint from other users. Nicola's comments remain; we have not deleted all comments from the Rippons (The comment "Alex has deleted all the recent comments from the Rippons from the Facebook page" is not true). Please do visit our mickleover page and you shall see them.
As you rightly point out, the crux of the complaint was as a result of Anton questionning our consultation and its reach - something that caused us a concern. The basis of consultation is to listen to as many people's views as possible to help ensure you make a decision that satisfies the majority. When this is repeatedly questionned and doubted, it can be frustrating, especially when the whole point of doing it in the first place was a demonstration and a geniune methodology of seeking your customers' opinion. On that whole basis, the entire issue seems somewhat ironic.
You will not see us pulling any/all negative comment - despite what may be alleged. But there does remain a boundary of negative feedback by which the dialogue outlives its usefulness and/or becomes disrespectful. You will never find us hiding from it though, by ever way it is transmitted. We remain a customer-focussed business, first, second and last. - 23 August, 2010 15:11
Just to illustrate what Trentbarton are dealing with here! - 23 August, 2010 20:44
- Anton Rippon said...
A few points:
Any comments about Mr Hornby were linked to a Derby Telegraph news story about Trent Barton pulling a hospital service from Derby bus station. None were linked to my blog, as he says here.
My daughter (who Mr Hornby refers to as "himself") clearly identified herself. She is a more regular user of the bus than even I am. She is perfectly entitled to her opinions.
Mr Hornby says that my comments "disappeared along with him". That's true. Mr Hornby had them all removed.
He also had removed two comments from Trent Barton drivers supportive of my views.
I didn't refuse to meet Mr Hornby so that he could explain better his reasons. I asked if I could also explain mine at the same meeting. He never replied.
As "Anonymous" says, I have been a champion of public transport generally and Trent Barton in particular.
I have no personal issue with Mr Hornby. I don't know him and have formed an impression of him only through his comments. He claims to know that a "silent majority of hundreds of thousands" agree with him, and he has taken to calling our local MP "my colleague". But I'm sure he is a very nice man. - 24 August, 2010 09:17
Everyone is entitled to their own opinion.
If apparently so many people are unhappy about this change, perhaps a petition could be gathered, and the strength of feeling presented to the company to ponder and reflect upon.
I can't think why a bus company would wish to upset loyal passengers,so why exactly has the service been altered ?
A bit of tact and diplomacy needed here I feel. - 24 August, 2010 14:37
I have been following this story and it seems to me that it is the same few people who keep on complaining. Unfortunately, some people have to realise that just because they shout the loudest doesn't mean that other people's views have to be ignored- it seems that people leaving negative feedback are actaully very small in number!
Trent Barton have confirmed that consultation took place and they have taken views and feedback onboard from this and made their decision using that feedback.
Looking at the various places this is being discussed, I think it is quite clear that Trent Barton have responded fully to all comments and there has to a point where some people accept that a decision can not always be entirely to the satisfaction of all - but the reasons for it have been made clear. Of course everyone is entitled to have their opinion and to disagree with or challenge something - but this doesn't come with the right to expect changes to be made in line with your opinion! I personally feel that Trent Barton have shown a lot of consideration to answer people's questions/concerns relating to this story - surely a line has to be drawn at some point??!! - 24 August, 2010 15:06
- Anton Rippon said...
A line was drawn under it when Alex Hornby declared that he would brook no further comment from anyone not in favour of the move.
The consultation, by Trent Barton's own figures, amounted to 100 people "polled" in three weeks – less than five a day. I simply asked if that was considered wide-ranging enough.
The whole thing has got out of hand. I made only four comments on its Facebook page, none critical of Mr Hornby who I didn't even mention, despite what he claims here. There was no vitriol. I wish you could still see my comments but, alas, they have been erased. Had I not had an email from him (to which I couldn't reply as my email had apparently been then blocked) telling me that I had been banned, then the whole matter would have died down. - 24 August, 2010 15:53
- Anton Rippon said...
It is, of course, difficult to counter statements that aren't actually true (Just one example of many is: "Since then, I have received personal attacks linked to his blog": This is untrue. As I said, a couple of personal comments by people I don't know and who have never met were linked to a separate news story. None at all were linked to mine).
This is just one example where the reaction has been, to say the least, disingenuous. Had it not been, then I wouldn't have felt the need to post on here. - 24 August, 2010 16:08
Trent do have a problem here with this retired (?) journo guy; a sad, obvious serial moaner with far too much time on his hands! Can he be banned from this site too?!
- 24 August, 2010 16:30
- Anton Rippon said...
How sad. Informed debate has ground to a halt. I rest my case.
- 24 August, 2010 17:44
- Anton Rippon said...
Except to say that it would be truly wonderful if the snipers who sign themselves as anonymous had the courage to print their full name and location. When you can do that, then you can be taken seriously. Goodnight, Great Britain.
- 24 August, 2010 17:46
24 posts ...obviously this is entertaining everyone ! A bit like the good old days of the Bluestar Beep Bus versus Velvet ding-dongs.
Now who did that involve again ? - 25 August, 2010 13:48
It's reported elsewhere that Trent appear to have removed the Facebook pages that used to exist for 'The One', 'Route 18' and 'Royal Derby'.
- 27 August, 2010 06:41
"24 posts ...obviously this is entertaining everyone ! A bit like the good old days of the Bluestar Beep Bus versus Velvet ding-dongs.
Now who did that involve again ?"
Was it Phil Stockley??
; ) - 27 August, 2010 07:58
"24 posts ...obviously this is entertaining everyone ! A bit like the good old days of the Bluestar Beep Bus versus Velvet ding-dongs.
Now who did that involve again ?"
Was it Phil Stockley??
; ) - 27 August, 2010 07:59
- Anton Rippon said...
- 01 September, 2010 11:25


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Drama At The Tracks
Tamra Barney sets the record straight on the Del Mar Racetrack drama.
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Dec 30, 2008
Vegas for the New Year!
Tamra Barney talks her parents' divorce and her spat with Gretchen Rossi.
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Lots of great products
Posted on 05 / 05 / 2013It is a small store, but so packed with all of the vegan specialties that it becomes a regular place to shop. I particularly love the Twilight candy bars, Soy Delicious ice cream, deli sandwiches, and fresh baked goods on the counter. They also have vegan make up, pet food, books, belts, bags, and more.
It is so nice to spend money at a store where you know it is all going to help a good cause - Pigs Peace Sanctuary. I have volunteered at this sanctuary and it includes more than just pigs. It is such an eye opener to the sad reality of what factory farmed animals go through and to how dog-like pigs actually are.
Pros: Tons of vegan speciality items, $ goes to a good cause


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REGINA -- Mine operations were planned to resume Tuesday night at the Mosaic Company's Esterhazy project ― one day after an underground fire broke out and trapped more than 300 workers.
Brad DeLorey, Mosaic's director of public affairs, said the investigation into the cause and source of the fire is underway, but it is believed it was a piece of equipment that caught fire.
All of the affected workers were expected to return to work for their next scheduled shift.
The fire was reported at 10:18 a.m. on Monday in the K2 site. Both the K1 and K2 sites had to be shut down. None of the 318 workers were injured or required to be transported to hospital, he said.
"When the evacuation occurred, they were all directed to the refuge stations — all part of our emergency response plan," said DeLorey.
"Our employees are trained in all those safety issues. And (Monday) is an example that the procedures we have in place are working."
The first priority was to account for the workers.
"Mine rescue teams go down, they account for all 318 employees. Once that is done, they go take a look at the fire," he said.
DeLorey estimates the rescue team reached the fire at 3 p.m. Workers began leaving the refuge stations at 5 p.m. once the smoke cleared and the air quality improved. He said the last workers left the mine site at around midnight.
Esterhazy is located about 190 kilometres east of Regina. The mine employs about 1,000 people and produces about 5.3 millon tonnes of potash annually.
OTTAWA — NDP leader Tom Mulcair has turfed a Quebec MP from his shadow cabinet for failing to pay nearly $60,000 in provincial taxes. Actor-turned...


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Tag Archives: linen
Katie Reinman's Inflexion Points
Presenting Katie Reinman's Inflexion Points! a 3-dimensional exploration of women's liberation in linen and resin. The irrascible character that has developed from exquisite form to mold to friendly plaster cast to fiber sculpture changes as the pieces revolve reflecting the … Continue reading


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»Bone Density
»Dietary Calcium
»Gestational Diabetes
»Medicines and» Pregnancy
»Medicines and»Breastfeeding
»Pregnancy Dos and»Donts
Bone Density Bone is a living, growing tissue. Your body is constantly making new bone tissue and breaking down older bone. During your youth, bone growth is greater than bone loss. At some point as a young adult, you reach peak bone mass. After this point, bone loss slowly begins to outpace bone growth. Your bones naturally become less dense and weaker with age. Osteoporosis ("porous bone") develops when bones deteriorate to the point where they become fragile and easily fractured. It is most common in post-menopausal women, but may also occur in men and in people who have certain diseases or take particular medications. Measuring bone loss confirms the diagnosis of osteoporosis and determines the extent of changes to the bone. Determining the bone mass can also help in predicting the risk of future fracture. Bone Density Tests are safe, painless and non-invasive. These tests measure bone density--a measure on bone strength. We measures bone density at the hip, spine, or wrist areas where the most serious fractures occur. If you decide to schedule a bone density test, we ask that on the day of your test, you wear comfortable clothing without metal fasteners. Be sure to let the technician doing your test know if you have a surgical device or implant such as hip replacement, pressary, or colostomy. You should not have a barium study or nuclear scan during the seven days prior to your bone density test. After the results of your bone density test are in, the physician will use the test results to determine if you are at risk for a future fracture. Using this information, your physician will work with you to establish an individual preventative action plan. You may also want to take a look at a checklist weve developed about how to prevent bone loss and fractures.
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267 results for "lil wayne"
Rapper Jake Miller talks Heat, new music
Lynn HoppesUp-and-coming rapper Jake Miller is in Syracuse, N.Y., tonight on his national tour promoting his "The Road Less Traveled" EP. It wasn't that long ago that the 20-year-old from Weston, Fla., would buy tickets to a Miami Heat game and take stacks o...
Blog | May 21, 2013 -
Songs of the Week: Drake, Daft Punk, Savages, Dawn Richard, and R...
Amos BarshadDaft Punk, "Get Lucky" After oodles of anticipatory action, the full Daft Punk x Pharrell single is finally here, and so now the Internet can start arguing about it (vis-à-vis the correctness of the hype cycle, over/underratedness, classic ...
Blog | April 19, 2013 -
Audio results for "lil wayne"
Jalen Rose, 2/21/13
February 21, 2013 -
Jalen Rose, 1/4
January 04, 2013 -
First Take
June 01, 2012 -
Ruocco and Lundberg: 2/14
February 14, 2012
Afternoon Links: Bronson Pinchot, Renegade Weatherman
Tess LynchBronson Pinchot (a.k.a. Balki from Perfect Strangers) took over a Fox weathercast after making professional weather person Jeff Jumper self-conscious about his "grown-up haircut" and then jumping into frame to wreak havoc on a live feed of Harrisburg...
Blog | March 29, 2013 -
Photo results for "lil wayne"
2013 NBA Finals - Game Five
June 16, 2013 -
2013 NBA Finals - Game Five
June 16, 2013 -
Miami Heat v Indiana Pacers - Game Six
June 01, 2013 -
Miami Heat v Indiana Pacers - Game Six
June 01, 2013
Lil Wayne, Human Being: The Latter-day Stumblings of the Former G...
Amos BarshadThe beginning of the end for Lil Wayne came on July 23, 2007. We didn't know it at the time. But you usually don't. That night Wayne played the Beacon Theatre, his first solo show in New York City. He was just under a year away from the release o...
Blog | March 28, 2013 -
Pro skateboarder Shane Heyl debuts on Lil Wayne's "I Am Not A Hum...
Robin FlemingPro skateboarder Shane Heyl debuts on Lil Wayne's "I Am Not A Human Being ll" album
Story | Conversation | March 26, 2013 -
Afternoon Links: 'The 40 Hottest Women in Tech' Is the Internet's...
Tess LynchAh yes, the slideshow countdown list. The best thing the Internet has ever done for humanity. How groundbreaking of Complex magazine to list the 40 Hottest Women in tech with a cleavage-riddled parade of images accompanied by an intro blurb shaming "...
Blog | March 22, 2013 -
Songs of the Week: Reports of Lil Wayne's Death Have Been Greatly...
Amos BarshadLil Wayne ft. 2 Chainz, "R.A.F." First things first: In a new video released to TMZ, Lil Wayne shows himself for the first time since his terrible seizure scare, says he's "more than good," and actually seems like he is. I mean this is a person ...
Blog | March 22, 2013 -
After a Weekend of Medical Scares, Lil Wayne's Status Remains Unc...
Amos BarshadWhat an awful weekend it was for Lil Wayne fans. On Friday night, TMZ began reporting that the rapper had suffered a seizure earlier in the week and was rushed to the hospital. He was released the next day, but quickly suffered another seizure —...
Blog | March 18, 2013 -
Kanye West Seems Upset About the Number Next to His Name on the M...
Rembert BrowneWhat's the old saying? "You can take the Kanye West out of the hood, but you can't prevent the Kanye West from bitterly calling up a radio station and behaving perfectly"? We were reminded of this old soothsayer fable yesterday, as Mr. West called...
Blog | March 06, 2013 -
espnW -- Michael Jordan steals NBA Alll-Star show, Danica Patrick...
D'Arcy MaineMichael Jordan is fawned over for the awesome accomplishment of turning 50, but Danica Patrick gets ripped after actually winning the pole at Daytona? In The Buzz That Was, we look back at a very upside-down week.
Story | Conversation | February 22, 2013 -
espnW -- Wrapping up a weeked of Super Bowl parties
Kelley L. CarterWith it beach flag football game and Justin Timberlake, DirecTV threw two of the best parties of the weekend on Saturday.
Story | Conversation | February 03, 2013 -
Celebrities set to party it up in New Orleans
Kelley L. CarterNew Orleans, the land of shrimp po-boys, pralines and beads aplenty, is hosting the Super Bowl. And if anybody knows how to throw a Southern-fried party, it's this place, which has hosted nine Super Bowls in years past. The celebrity VIP scene wil...
Blog | January 31, 2013 -
espnW -- Big-time celebrities hit New Orleans for weekend of part...
Kelley L. CarterSuper Bowl weekend wouldn't be complete without some partying, and New Orleans knows how to do it up right. Here's a look at the places and faces making up the Super Bowl scene.
Story | Conversation | January 31, 2013 -
espnW -- Madden Bowl party a soaring kickoff
Kelley L. CarterWith Big Boi and Little Wayne performing, the EA Madden Bowl got the string of Super Bowl parties off to a scorching start.
Story | Conversation | January 31, 2013 -
espnW -- Too many parties to choose from at Super Bowl
Kelley L. CarterWith Cee Lo Green and Goodie Mobb performing, the ESPN NEXT party was one of several Super Bowl parties that highlighted Friday night in New Orleans.
Story | Conversation | January 31, 2013 -
Lil Wayne adds skate brand tattoos to face
Reggie AltemaRapper and skateboarding enthusiast Lil Wayne recently added two new tattoos to his face in the form of Baker skateboards and Deathwish skateboards logos. He got Baker Skateboards' "Baked" logo on the right side of his forehead. Below that, closer to...
Blog | January 08, 2013


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FAST Fasting Facts. 3rd/Final Post
There's only so much you can write about fasting. The topic is starved from the start, but with this concluding post, I'll tie together the rest of my summary on FASTING.
I should point out that I hate being hungry. Being hungry sometimes makes me get, not just grouchy, but angry. Part of why I encountered this topic publicly was to encourage myself to take on this valuable spiritual practice with more devotion. But because I enjoy the process? ….WHOA. OH NO; it's because I see unquestionable spiritual benefits from undergoing the practice which cannot so thoroughly occur by another method.
Dangers of Fasting
It may become False Religion (fast verse link: Col. 2:23)
It may produce the idea that God is obligated to do what we'd like.
May feed our control issues (Do you have starving-yourself powers or issues? Then, be careful. Gandhi (an heroic and virtuous man) didn't do fasts, he had hunger strikes. Notice the difference.)
May intensify health ailments (Be extra cautious when fasting if you have health issues.)
What are some you can think of?
Benefits of Fasting
Prayer and worship producing
Calls our cravings into question
Useful for thwarting (great or small) neurotic thoughts or activities, vices, obsessions, and addictions.
• We learn that our cravings need not control us
• It nurtures a dependence on God.
Kinds of FASTS
1. From 1 meal
2. From Sundown to Sunrise, or Sunrise to sundown
3. From certain foods (sweets, coffee, meat, etc.)
4. From enjoyed or frequent activities (tv, internet, sports, shopping, snacking, etc.)
What fasts have you tried, or would recommend?
You may like this fasting resource: the book and guide for individual, and group fasts, called Fasting for Spiritual Breakthrough by Elmer L. Towns.
Please leave any of your guide books or fasting recommendations in the comment section, if you have them.
What will you do?
Will you commit to fast at least once per month?
Which type of fast (or fasts) makes sense for you?
What would you like to pray about during your fast?
Thanks for your participation!


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Ladies Quilted Hooded Parka with Faux Fur
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Ladies Pleated Rouching Jacket
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Ladies DB Wool Coat
ITEM: 8029 This double-breasted classic features chic accents including a grand total of ten brass tone buttons. Its soft, wool blend fabrication lined in quilted polysatin with light polyfill makes this peacoat a wardrobe staple from autumn through winter. With two outside flap pockets. Imported. Dry clean. COLORS: Red, Black. AVAILABLE SIZES:* MISSES' (S-XL) WOMEN'S (1-3X)Learn MoreRegular Price: $149.99
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Ladies Crop Peacoat
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8038R Misses' (S-XL) reg. 129.99
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Ladies 3 Button Leather Blazer
ITEM: 6681 For wearability and versatility, this classic blazer in supple nappa leather reigns supreme. Great with pants or skirts, night or day. Easy three-button styling with two outside flap pockets. Poly satin lining. Imported. Leather clean. COLORS: Black, Pink, Ruby, Vanilla, Brown. AVAILABLE SIZES:* PETITES' (S-XL) * MISSES' (S-XL) * MISSES' TALL (L-2X) WOMEN'S (1-3X)** *PINK AND VANILLA NOT AVAILABLE **PINK NOT AVAILABLELearn MoreRegular Price: $249.99
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Ladies Classic 2 Button Lambskin Leather Blazer
ITEM: 6680 Expertly tailored in soft, supple lambskin, our two-button blazer is designed to flatter your feminine form. This essential wardrobe addition sports two outside pockets. Fully polysatin lined. Imported. Leather clean. COLORS: Black, Ruby, Burgundy, Tan, Misty Blue, Brown. SIZES AVAILABLE:* GIRLS' (S-XL) PETITES' (2-18) MISSES' (2-18) MISSES' TALL (6-26) WOMEN'S (20-30)Learn MoreRegular Price: $289.99
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Ladies Suede Blazer
ITEM: 8046 Did you think you could wash suede? You can! Our stunning three button suede leather blazer with princess seaming, notch collar, and two on seam pockets will take you anywhere. Dress it up, dress it down. Polysatin lining. Full care instructions are included. Imported. COLORS: Chocolate, Cognac, Black, Red AVAILABLE SIZES:* MISSES' (S-XL) WOMEN'S (2-3X)Learn MoreRegular Price: $179.99
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Lambskin Leather Blazer
ITEM: 5041 Combining the wearability of a blazer with the practicality of a perfect jacket, this must have piece will get a lot of wear, year in, year out. Soft and luxurious with front and back princess seaming adds a feminine look. Classic three button styling. Diamond quilted poly lining. Imported. Leather clean. COLORS: Black, Red, Brown. AVAILABLE SIZES:* MISSES' (S-XL) WOMEN'S (2-4X)Learn MoreRegular Price: $299.99
Special Price: $169.99


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BRG Holiday Cocktail Reception at the California ClubBerkeley Research Group, LLCThursday, December 13, 2012 from 4:30 PM to 7:00 PM (PST)Los Angeles, CA |
Who's Going
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Event Details
Berkeley Research Group
Through the courtesy of
California Club Member Walter J. Mix III
invites you to celebrate the holidays
with cocktails and hors d'œuvres
Thursday, December 13, 2012
4:30 PM to 7:00 PM
The California Club
Third Floor Patio
538 South Flower Street
Los Angeles, California
Please RSVP by Monday, December 10.
Add this event to your calendar.
Hosted Valet Parking. Business Casual Attire.
When & Where
California Club
538 S Flower St
Los Angeles,
Thursday, December 13, 2012 from 4:30 PM to 7:00 PM (PST)
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Leonidas at Thermopylae
Jacques-Louis David (French, Paris 1748–1825 Brussels)
Date: ca. 1814Accession Number: 63.1


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January 2013
Penblwydd hapus to Alfred Russel Wallace!
Today, 8 January, marks the 190th birthday of the intrepid explorer and brilliant naturalist Alfred Russel Wallace. Born in 1823 in the village of Llanbadoc near Usk, Wallace went on to be one of the most celebrated scientists of his era.
Wallace spent much of his early working years as a civil engineer in the south Wales area, particularly in the Vale of Neath. This involved spending a great deal of time working outdoors, which allowed him to indulge in his growing passion for natural history.
Soon, inspired by the writings of traveling naturalists such as Alexander von Humboldt and Charles Darwin, Wallace set out on his own intrepid travels. These adventures started in the Amazon Basin and were followed later by his explorations of the Malay Archipelgo.
During these trips Wallace collected many thousands of birds, butterflies and beetles, many of which were new to science. The biological diversity he encountered inspired his thinking in many areas of biology such as the distribution and evolution of species. His brilliance did not go un-noticed and in 1858 he famously co-published the theory of evolution by natural selection with Charles Darwin.
During 2013 Amgueddfa Cymru – National Museum Wales, along with other museums and institutions across the world, will be marking the centenary of the death of A R Wallace in a celebration of his life and legacy. Keep an eye on our web site and blog for further information as we finalise details and dates. You will also be able to follow other events and exhibitions on the Wallace100 website.
November 2012
Natural History Halloween Open Day - more scary pictures!
Following on from the last post about our Natural History Halloween Open Day, we thought you might like to see some more pictures of the event.
We had some freshly collected fungi on display, including an invitation to sample the smell of a fresh stinkhorn and to speculate on the significance of the smell to the biology of the fungus. We found it got some interesting reactions (although it's not so fun being sat downwind from it!).
There were also some less stinky but realistic wax models of fungi. These were made in the mid 1900s by our in-house botanical model-maker, a practice that continues today.
A 'murder mystery' had also taken place in our herbarium (the plant collections), an area not usually open to the public. Whilst surrounded by our quarter of a million pressed herbarium specimens, you had to work out which plant was used to poison the victim!
If this has whetted your appetite, keep an eye on our Natural History collections Twitter feed @NatHistConservation for more behind the scenes sneak peeks. Also stay tuned to the What's On guide on our main website for details of the next Open Day. More stories from behind the scenes can also be found on the 'Rhagor' pages of our website e.g. conserving wax models.
October 2012
Old Bones for a New Exhibition
More than 20 years ago the Museum was donated a large research collection of animal bones. This had been put together by a veterinary scientist, Dr Barbara Noddle. The collection mainly consists of sheep, goat and cattle bones from many different breeds.
When it was donated the collection was in a poor state and required extensive conservation and curation. Today it is now housed in over 600 boxes at our offsite Collection Centre at Nantgarw, and a database is available on the website.
Over the years the Noddle Collection has mainly been used in zoo-archaeological research – this is the study of animal remains found at archaeological sites. However parts of the collection will soon find their way into the exhibition limelight!
From the 13th October 'The Wolf Inside' exhibition opens. This will be looking at animal domestication, focusing on dogs but also exploring other animals such as sheep and chickens. And this is where Barbara's collection of old bones finds a new use. We are using a range of skulls from the collection to show some of the diversity found in the different breeds of sheep. A range of these skulls have been checked over and polished up ready for public display.
Along with the skulls there will also be a whole range of animal specimens on display from the museums collections, many of which we haven't had the opportunity to bring out for many years.
The exhibition runs until February next year.
June 2011
New Natural History Galleries
At long last all the natural history galleries are now open again at National Museum Cardiff. You can see old favourites such as the Humpback Whale and the world's largest recorded Leatherback Turtle but there is also something new.
We have created a new gallery which is an introduction to marine biodiversity - or life in the sea. The gallery has over 100 new marine specimens on display with a focus on marine invertebrates rather than fish and you will also find specimens of seaweeds, an often neglected group when it comes to museum displays.
Nearly all the specimens have been displayed in indvidual cases which allows you to get up close and marvel at the intricate design of some of these beasts (and algae!). We have reserved the 3 large cases to display heavy or fragile specimens. Two have displays of some of our fantastic Blaschka glass models. The detail in these models has to be seen to be believed and all the more amazing is they were made over 100 years ago.
So if you are in Cardiff and have an hour free why not pop in and have a look at the new galleries.
April 2011
Lower Natural History Galleries re-opening soon
The west wing natural history galleries have now been closed for well over a year. This has been due to the building works replacing the west wing roof and installing the new contemporary art galleries on the top floor. These works are completed and we are now working hard to get the ground floor natural history galleries back into shape.
The front gallery remains mainly the same but we have taken the opportunity to give the dioramas a deep clean, replace the carpet and redo the lighting. As a result the space is looking much brighter and fresher.
The remaining ground floor gallery space has seen some big changes. We are currently installing a new display area called 'Insight'. This is a series of modular displays, many with interactive touch screens, which will explore the science that goes on behind the scenes at the museum.
Beyond this is another new display area that looks at evolution, and provides a linking space to the newly refurbished science education room.
These spaces will all be fully open to the public on April 16th when we look forward to welcoming you back into these gallery spaces.
Unfortunately the mezzanine area gallery spaces, where the Leatherback Turtle and Humpback Whale can be found, will remain closed a few months longer. Once the ground floor is open we will be cleaning and redoing some of the displays in this area in preparation for the BBC Wildlife Photographer exhibition which opens in mid June.
March 2011
The Buddhas are as many as the sands of the Ganges River: Carved inscription at Baodingshan, Dazu, AD 1177-1249
May 2010. I'm standing next to the largest head I've ever seen. Carved in sandstone and painted, it belongs to the vast reclining Buddha at the heart of the Baodingshan cave temple. Baodingshan, 'Summit of Treasures', is the most impressive of the seventy-five rock-carved temple sites that make up the Dazu World Heritage Site in south-west China. 10,000 individual figures populate its 500m-long tree-shaded sandstone cliff, all carved between AD1177 and 1249.
The experience is overwhelming. I'm astonished by the sheer ambition of this Buddhist complex, by the sophisticated imagination that planned it, by the skills of the artists that fashioned it. I'm here with colleague Steve Howe to plan an exhibition of Dazu carvings at the National Museum in Cardiff early in 2011, and I'm wondering how we are going to convey the magic of these places to our visitors.
This visit to Dazu was my first time back in China since working there in the mid 1980s. China had changed hugely, of course, and the pace of change is as breathtaking as the ferociously spiced Sichuanese food (the best in China, in my view) which our generous hosts pressed on us at every opportunity. The most important things, however – the sociability of the people, their rightful pride in a distinguished cultural heritage – remain undimmed.
Our week's work with colleagues at the Dazu Rock Carvings Museum developed a warm and trusting friendship, along with the realisation that we had an opportunity to create something really special back in Cardiff. Dazu, after all, represents the last great flourishing of the cave-temple art form and its treasures of Song-dynasty (AD960-1279) sculpture had never been seen outside China before.
Back in Wales, the whole exhibition team rose enthusiastically to the challenge and, under serious time pressure, captured the serene drama of visiting a rock-carved cave temple. The exquisite beauty of the carvings, something both spiritual and deeply human, shines out. From a number of favourite pieces, I would highlight the meditating figure of Zhao Zhifeng, the designer of the Baodingshan complex, and, in complete contrast, the charmingly characterised family group from a tomb complete with serious father, delighted mother and two naughty children. Pride of place, though, goes to the central Sakyamuni Buddha, whose authoritative dignity greets visitors to the exhibition and provides a profoundly spiritual focus for the whole experience.
I was particularly pleased to see the delight of our Chinese colleagues at the results, but equally so to see the enthusiasm of so many visitors of all kinds, whether people from Cardiff or China, specialists or local school children. If the multitude of Buddhist figures and schools of thought, and their interweaving with Confucian and Daoist ideas, all seem like too much to grasp, not to worry. Just enjoy the spectacle and take heart from another Dazu inscription that expresses the essential simplicity of Buddhist thinking: 'to know clearly means that there is nothing to know'.
Andrew Renton, Head of Applied Art, National Museum Cardiff
February 2011
Dazu and confused: an exhausting but exhilarating journey to China
Having secured the Dazu Exhibition to come to Wales - to venture west for the first time ever - the Museum sent me to China as a facilitator, a friendly face, to meet and greet its people and report back on the full logistics required for transporting these holy artefacts all the way to Cardiff.
This is a diary of memories from the trip:
The further you travel, the less you know. That line, from Tao teaching, is calling to lay rest my preconceptions.
I reach Dazu late in the evening and after nearly a full day of travelling, cocooned in one small seat after another, happy to have finally finished the journey. My hosts are excited by my presence and have kindly prepared a welcoming dinner. The food arrives as colourful exotic platters, artful dishes with precise garnishes.
Plate after plate upon a lazy Susan, a magic roundabout of smells and flavours so unfamiliar I feel the need for reckless abandonment. I am coached through each course in descriptive detail. Silk worms, pigs gums and the tail of something! Respectfully I enjoy being the entertainment, the toast of this banquet of curiosities.
The next day and I'm standing at the foot of the mountain, my leather soles on ancient well trodden steps. The summit is hidden by dense foliage and cloaked in a playful mist.
Beishan represents the pinnacle of Chinese rock carvings, familiar images from text books are now images of breathtaking artistic, spiritual realization. These exquisite statues project their majesty from 10 meter high walls in commanding elegance, as another niche reveals graceful scenes in rust coloured sandstone magnificence. Truly a day to remember!
Next morning and it's time to meet the local media. The smell of a thimble size glass of white spirit liquor goes someway in preparing me for the consumption. I know I have to knock it back. Today I'm the toast of the town, and everyone wants a piece of me.
I start with filming for Chongqing T.V and also make the front page of Dazu's local newspaper. I'm feeling the love. It's difficult to recall the interviews, an almost surreal experience of transcendental fragmented English prose, offered in a wide-eyed excitable manner. I must have said the right things - forged a relationship - as an orderly queue waits to raise another glass of white heat to my lips!
Alas, it's my last night in China. I'm gazing upon the towering skyline of Chongqing with its ever suppressive fog cast neon rainbows across the Yangzi river. Leaving the busy streets behind, the smell of frying tofu and soot, I watch the city unfold from a packed pleasure cruiser.
The huge creative and commercial upheavals that China is undergoing tell of a transition from hard line politics to economic pragmatism. China and the world have much to gain from Chinese openness. I will leave with a fondness for the country and its people.
Lee Jones, Senior Technician, National Museum Cardiff
Respect the world as your self
The world can be your lodging
Love the world as your self
The world can be your trust.
See more Dazu images on Flickr, keep up to date with Dazu on Facebook and follow us on Twitter @museum_cardiff #dazuwales
January 2011
Dazu: Designing the exhibition
During my time as a designer at National Museum Wales I have had to deal with displays of all shapes and sizes and the Dazu Rock Carvings exhibition provided a unique challenge, especially the heads!
The exhibition features many heavy stone heads, separated from the bodies by historical vandalism as well as some wear and tear (well, they are over 1000 years old!).
The problem posed was how to display them securely and yet in a good position for the viewing public. We also needed a flexible system that is quick: there was only ten days from the delivery to the practical installation!
Some weeks ago we had an idea in the design studio and called on the expertise of Annette and Mary from the Conservation department to discuss the merits of our thoughts.
"What if we set the stones in an expanding foam mould? Would it grip the sculpture securely and hold a display position?"
Mary and Annette both confirmed that if we employed a high-grade conservation material and sheathed the stone with polythene film, the stone would not be affected -in Layman's terms, it would work!
As the icing on the cake we came up with the idea of adding a fabric layer that would act as the finish, ready for display. A mock up was quickly made and, wow! It worked brilliantly!
Mary and Annette made great progress and the heads were set into pre-made display boxes in a secure lab deep in the bowls of the Museum.
The fabric finish was trimmed and the boxes complete with the sculptures were transferred to the gallery for display with specialised lighting.
The heads joined larger items on specialised plinths and some very delicate carvings within cases. Further ingenious display methods were devised for each and every sculpture to ensure this truly amazing exhibition is as inspiring as possible.
We are all very excited to see this exhibition come together and are sure the public will love it too.
Simon Tozzo, Three Dimensional Designer, National Museum Wales
See more Dazu images on Flickr, keep up to date with Dazu on Facebook and follow us on Twitter @museum_cardiff #dazuwales
Sacred Dazu rock carvings leave China for the first time
January 26th marks a special day at National Museum Cardiff as it is the opening day of a very unique and exclusive exhibition.
From Steep Hillsides: Ancient Rock Carvings from Dazu, China is a collection of rare Chinese religious sculptures from the World Heritage site in Dazu.
The very earliest sculpture at the sites date from the mid 7th century and these beautiful carvings depict and were influenced by Buddhist, Confucian and Daoist beliefs.
The exhibition will contain sculpture mostly from the 10th to the 13th century. Eclectically bringing these religions together, they create a highly original manifestation of spiritual harmony and give life to the exceptional Chinese history of this particular period.
Off limits to visitors for many years, the carvings were only opened to Chinese travellers in 1961 and foreign visitors in 1980. The result is that they remain in excellent condition despite their creation centuries ago.
While many of the larger carvings still remain embedded in the cliffs and mountain sides of Dazu, this is the first time the more manageable sculptures have left Chinese shores and travelled West.
National Museum Cardiff will be the only museum outside of China to host this extraordinary exhibition, providing a fascinating insight into ancient rock art and Chinese culture to all those who come and visit.
See more Dazu images on Flickr, keep up to date with Dazu on Facebook and follow us on Twitter @museum_cardiff #dazuwales
December 2010
Face to Face with the Past ... Part Two
One of the most popular displays at the National Roman Legion Museum is a stone coffin that contains the skeleton of a Roman man. The coffin also contains the remains of grave goods that he would need for their next life, including the base of a shale bowl and fragments of a glass perfume or ointment bottle.
Step 17
Now we turn our attention to the coffin lid.
Like the base it was broken by the digger. Here it is with all the fragments lined up ready to be joined. Some areas are missing, but the gaps will allow people to see inside the coffin when it is put back on display.
Step 18
The top of the lid looks so uneven and eroded because acid rain soaked into the soil has dissolved the limestone. This process eventually leads to the formation of limestone caves in nature. Solution holes, the start of mini 'caves', can be seen in the lid.
Step 19
Adhesive alone may not be strong enough to keep the heavy fragments of stone together.
To help strengthen the bond, metal rods will be inserted across the join. Holes have to be drilled into the broken edges of the stone. This is a tense moment as any mistakes could cause further damage.
The stone could split or flake; we just don't know how it will react to the drilling!
Step 20
Thankfully all goes well and the drill makes light work of the task.
That pile of stone dust will also come in useful; we can mix it with the glue to help secure the rods.
Step 21
Another hole now has to be drilled in the edge of the adjoining fragment; this must match up perfectly to allow the rod to fit across the break.
First stage is to dab paint thickly around the freshly drilled hole.
Step 22
The fragment is then placed in position and pressure applied.
This has to be done quickly before the paint blobs dry, but also with care as we don't want paint smeared everywhere
Step 23
The paint has left a good imprint on the other fragment, so we know where to drill the second hole to fit the rod.
Step 24
The metal rods now have to be cut to the right length, about 7cm.
This was harder than we thought as the stainless steel is very tough. We had to stop several times as the blade kept heating up.
Only 6 more to go!
Step 25
With the metal rods in place within the join and epoxy glue applied, the two pieces are brought together.
Care is taken to align the edges before the two sections are held in place and the adhesive allowed to set.
Step 26
All stuck together now.
Hopefully the metal dowels will give the extra strength required, especially as we have to move the lid from the workshop in the basement to the gallery upstairs, where at last it can be reunited with its base.
Unfortunately we have no lift....any ideas!
Step 27
The only option is good old fashioned man power just like the Romans!
Here some of the team (our modern day Roman slaves) take a well deserved break after bringing one of the coffin lid fragments up the stairs.
Step 28
Before the lid is put in place the skeleton has to be laid out again. Being careful to get it right!
Unfortunately one item will be missing for a while and that's the skull. This is needed for analysis as we try and find out more about the man buried in the coffin 1800 years ago.
Step 29
Once everything is in place a new Perspex cover can be installed to support the stone fragments of the lid.
The Perspex is only 1cm thick so hopefully it will be robust enough to take the weight of the solid Bath stone blocks.
Step 30
Now the tricky task of installing the lid begins.
Thankfully all goes well and the Perspex proves strong enough to take the weight.
At last, 15 years since its discovery, the lid is once more back where it belongs, on top of the coffin.
Although the lid partially obscures the contents of the coffin, new lights will be installed to help illuminate the interior.
Step 31
The first phase of the redisplay is now complete, so in the second phase we turn our attention to the Skull.
Follow the blog as we attempt to learn more about the man buried in the coffin.
Where did he grow up and what did he look like?


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Yay I have mine too
Yay I have mine too
me no have it......
Hey uh, wrong board you guys.
Yay, I have*it too! But yea, this really shouldn't be here.
:P oh well who cares if its not in un3 its till and awesome game :P
i have it & i finshed its story mode


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Spring into action. Stylish 3" wedge sandal, covered in cork and color, turns heads with its extra wide t-strap. Side buckle entry and flexible rubber sole with diamond pattern give you quick access to max comfort
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Don't miss
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Method Midnight First Spotted
by GolfWRX | April 29, 2012
Here are a few pics of the 006 Anser 1 style with a site line. I also included the headcover and grip. The grip is not the half cord that came with the First Run Method Milled, it is the same Method Pistol on the Milled with red paint fill on the back.
Click here to see more pics and read the discussion in the forums
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GolfWRX is a leading source for news, information and resources for the connected golfer. It's staff, featured writers and members report on the latest golf news and how it inspires golfers around the world. GolfWRX's 3.1 million monthly visits is the world's largest and best online golf community. It surrounds consumers throughout the buying, learning and enrichment process with original photographic and video content, peer-to-peer advice, camaraderie, technical how-tos and more.Related Posts
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This is what I thought about at four in the morning last night when I couldn't sleep.
Life doesn't seem real, it's been tripping me out lately, all the things that are happening around the world, the way people act,the way things are, and all the new discovery's are like something you'd read from a fiction book. I really don't think this life is real, I sort of just think it's just an illusion or a dream. Sometimes my dreams seem more real than life. I dunno, I believe in reincarnation and I don't believe in heaven or hell, I think we choose where we want to be born just for the experience and I believe the soul is something that is endless. My thought of that also trips me out though, to think that WE are endless, I dunno think about it, it's estimated that there are hundreds of billions of galaxies in the universe, endless. Were smaller than a microscopic bacteria floating in the ocean compared to the universe.
Just thoughts/ideas/opinions, :p if you disagree no need to bash me, but I'm interested in reading others thoughts about life and death.


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This article was originally distributed via PRWeb. PRWeb, WorldNow and this Site make no warranties or representations in connection therewith.
SOURCE: HASH(0x9568f00)
Author Ryan Pearson says He Drew on His Background to Juxtapose Adolescent Angst and the Demands of Being a Teen Superhero.
Tampa, FL (PRWEB) November 16, 2012
In his new book, "Green Hope," author Ryan Pearson shares through protagonist Reagan Jameson, a teen superhero, what it's like to acquire immense power and wealth while dealing with the angst and issues of adolescence.
"This first installment (of a planned seven-book series) has several twists and turns, and characters that readers will either love or love to hate," Pearson says. "You will be sitting on the edge of your seat until Reagan utters his final three words."
After losing both his parents in a tragic car accident, Reagan inherits his grandfather's multi-billion dollar company and fortune while facing his final year of high school alone. After growing up a sheltered heir, the teen now must become the high-society face of the Jameson family, dealing with autograph seekers and paparazzi while coping with city life, school, developing into a teen superhero and falling in love – all without parental guidance.
Finally able to navigate his new life, Reagan and his friends are accidentally granted the power to control the elements. Initially, the idea of being a teen superhero is enticing, but Reagan soon realizes how difficult it is to juggle the day-to-day demands of adolescence and high-society responsibilities while sustaining his secret nighttime persona.
Filled with family secrets, kidnappings, forbidden love and more, "Green Hope" shows the character's attempts to overcome typical teenage stresses, paparazzi, relationships, love and death as he heads up an elite crime-fighting team.
"Since the very beginning I was obsessed with comic books, magic and the dramas of high society," Pearson says. "I like the juxtaposition of teens and superpowers because, in the real world, teens are exploring their limits and, yes, their own kind of powers as they prepare for adulthood."
About Ryan Pearson
After completing a Bachelor of Laws degree at age 21, Ryan Pearson took a leap of faith by leaving the beautiful beaches of Australia to travel the world. Eventually, he landed in Montreal for several years before returning home to write about his adventures. He overcame many challenging personal experiences and now embraces an audacious new lifestyle. Pearson writes about his own character arc – involving a supernatural and overzealous way of life – via character Reagan Jameson.
For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2012/11/prweb10116755.htm


text:
Vegetable Oil Halts Traffic, Ice Cream Ban in Schools Top Regional News
Other headlines include blood test discrepancies in fatal car crash, Honeywell redevelopment approved.
Vegetable Oil Spill Halts Traffic For Hours
More than 600 gallons of used vegetable oil leaked from a tanker truck, closing several Hillsborough roadways.
Ice Cream Ban Comes to Parsippany Schools
As a student-led lunch strike continued, it was revealed this week that ice cream was no longer allowed during school hours under the federally mandated nutrition program.
Joe Giudice Court Date Set for End of Month
Giuseppe "Joe" Giudice will have his day in court later this month as the "Real Housewives of New Jersey" husband of Towaco resident Teresa Giudice is scheduled to appear to set a trial date on charges of possessing a fraudulent driver's license.
Blood Tests in Fatal Crash Had Discrepancies, Attorney Says
Representative for woman who was allegedly drunk in accident that killed East Hanover businessman and community leader also said he plans to challenge contention his client ingested cocaine prior to accident.
'I Don't Want to Lose My Kids,' Widowed Dad Says
Lake Parsippany father of three special-needs children says he is filled with worry about their well-being, his own health and the family's existence.
Sparta Doc Received Medication Linked to Deadly Meningitis Outbreak
Officials say 35 cases, including five deaths, reported in six states. No cases reported in New Jersey, according to state health commissioner.
Car Catches Fire After Hitting Deer on I-78
Fully engulfed vehicle causes road closure, leading to traffic problems.
Roxbury Man Killed in Central Jersey Accident
59-year-old Landing resident's car was crushed between a tractor trailer and another vehicle in deadly crash on I-95.
Honeywell Zoning Request Approved, Plan Moves Ahead
Morris Township Committee votes 4-1 in favor at conclusion of more than six-hour meeting.
'These Are Not Attack Dogs,' Woman Argues
A Jefferson Township couple has one week to decide whether to forfeit their two African Boerboel dogs to the municipality, and they have vowed to fight the town's ruling.
Teen Extricated After Car Hit Tree on Kinnelon Road
A 17-year-old female was injured and had to be cut out of her car after a crash, according to police.
Violence and Vandalism in Wayne Schools Up 44 percent Last Year
There were 173 incidents included in report issued by the State Department of Education.
Treatment for Teen With Cancer Hits Setback
The most recent one for Long Valley resident has slowed his battle and forced his family to alter treatment plans.


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We enjoyed our stay at the Moose Cabin, and of course our visit to Yellowstone via snowmobile (which Cynthia helped arrange). We were only there for 2 nights, but it was quiet, warm and cozy and great place to come back to after our long day of snowmobiling in the park-which I highly recommend! The cabin has one bedroom, a... More
- Also Known As:
- Yellowstone Wildlife Cabins Hotel West Yellowstone
- Yellowstone Wildlife Cabins Hotel
- Yellowstone Wildlife Cabins West Yellowstone, Montana
- Official Description (provided by the hotel):
- Yellowstone Wildlife Cabins offers deluxe and budget conscious units. We have 1 or 2 bedrooms and 1 or 2 baths. All units have full kitchens, W&D, all linens, pots and pans, gas BBQs, and secure wi-fi. Some units have flat screens TVs (satellite); fireplaces, and much more. The Bear Cabin sleeps 7; the Moose Cabin sleeps 4; the Wolf Home sleeps 6 and the Bison Home sleeps 4. All of these units are nice and spacious. ... more less


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The Surry Arts Council is hosting a tour it hopes will help familiarize the public with all the cultural offerings available in the region.
The event will feature stops at the Andy Griffith Playhouse, the Old-Time Music Heritage Hall, the Andy Griffith Museum, the Historic Earle Theatre, the Siamese Twins Exhibit and the Blackmon Ampitheater.
The tour will be held from noon until around 1:30 p.m. Friday.
A light lunch will be served during the tour, which Surry Arts Council Director Tanya Jones said is a chance for locals to learn about the unique culture available in the region.
"This is something we host every year, and each year we try to target everyone who comes into contact with visitors to the area," she said. "Our venues are constantly changing, and we want to keep people up to date, so they know what's going on when asked what there is to do, but it also helps local folks to understand what's available."
The tour will begin at the Andy Griffith Playhouse, and the Good Time Charlie trolley will transport guest to and from the Historic Earle.
About 20 minutes will be spent at each venue.
Prizes and drawings for special holiday gifts and even season passes for next year will be given away during the tour, Jones said.
She touted the new decor at the Earle as a stand-out this year.
"Since last year we've made huge changes to the theater," Jones said, noting that its status as a venue for old-time music makes it special.
"In Western N0rth Carolina, there is currently a major focus on traditional music, and we're hoping that these changes not only catch our Mayberry visitors and introduce them to our musical heritage, but we also want to start bringing in more people who travel to Mount Airy for the traditional music," she said. "We think this county is hugely unique in the old-time music world, and we want to make sure that everyone is aware that the venue is there and what's offered in it.
In addition to the new decor at the theater, Jones said visitors on the tour will notice new additions at the Andy Griffith Museum.
"We recently added the trunk that Eng Bunker used on his last visit to Europe," Jones noted. "There are a lot of new things we want to share with the public."
Reach Keith Strange at firstname.lastname@example.com or 719-1929.


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Women's Plus Size Double Faced Lounge Dolman Hoodie
Item # 426387-AL4
Almost too comfortable.
- Doubled-faced fabric is a heather outside, striped inside
- Soft, fluid blend of cotton, rayon and silk
- Soothing hood with a drawstring
- Full zip front
- Easy-moving dolman sleeves roll and secure with button tabs
- Roomy kangaroo pockets
- Falls to mid hip
Full disclosure: everyone around here is in love with our Lounge Separates. Like, so in love with them that we're worried about absenteeism (because folks just want to curl up at home in them). Okay, not really — but you get the picture. They are just beyond comfortable. Soft and fluid, neither too heavy nor too thin. And the double-faced fabric (striped inside, heather outside) adds a touch of fun. They probably won't make you quit your day job, but they'll make coming home even nicer. 75% cotton/20% rayon-viscose/5% silk. Machine wash. Imported.


text:
49ers Coaching Staff: More Info On Paul Wulff
We take a look at the newest 49ers coach, Paul Wulff.
We take a look at the newest 49ers coach, Paul Wulff.
We take a look at the news that former Washington State head coach Paul Wulff has joined the 49ers coaching staff.
Paul Wulff has joined the San Francisco 49ers, he told @Cougfancom
Here are the rules of college football coaching searches.
BCS Programs Making Coaching Moves While Boston College Stands Still
CougCenter examines the Mike Leach/Paul Wulff coaching change and the changing culture at Washington State University.
Here's an excerpt from the latest Cougar Sports Weekly, in which I wrote about the end of the Paul Wulff era at WSU and why Mike Leach would be a great fit in Pullman.
In the early winter of 2007 there were few dry eyes among the small gathering of people who would bare witness to the press conference announcing the firing of Bill Doba, the "Grandpa" of...
A List Of BCS Programs Refusing To Accept Mediocrity
Paul Wulff steered Washington State Cougars football throughout he dark ages. He might not be around to see the light.


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We can re-click the lens for you at no additional charge. Just drop a note in the Special Instructions box during checkout.
Sleek. Sharp. Sexy. Zeiss. Okay, so I'm not equipped for a career in advertising. Comes with hood and caps.
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Headway Academic Skills
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