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August 27, 2013
Fall Allergies Soon On Their Way
Something that happens often because I write about health is that different companies and people will contact me about their products. I recently received an email from one such website called Greensations. The email was about the upcoming fall allergy season and included some helpful allergy tips, so I figured I would share those with the redOrbit readers.
The Greensations website explains five tips for allergy health during the fall season:
1) Discover What Causes Your Sinus Problems
Certain people are more prone to sinus problems. You may have narrow sinus passages, or a deviated nasal septum. Nasal polyps can also grow in sinus passages and block drainage. Whatever the cause, to help avoid sinus problems it's important to keep the sinus pathways in each sinus open so they can drain properly.
2) Humidify Your Indoor Air
A dry climate or heated indoor air dries out your nasal membranes. Dryness can result in crusting and cracking, and as a result, mucus isn't cleared as effectively, which may increase your risk of sinus problems. Add humidity to your indoor air but keep it low in winter, and consider using a room humidifier in the bedroom from October until April.
3) Irrigate Your Nasal Passages
Irrigate your nasal passages with a saline solution to remove allergens, irritants, and excess mucus. You can use a drug store saline spray. Or make your own solution at home and use a nasal irrigation system such as a Neti pot. It's important to note that, according to the CDC, if you are irrigating, flushing, or rinsing your sinuses, use distilled, sterile, or previously boiled water to make up the irrigation solution. It's also important to rinse the irrigation device after each use and leave open to air dry.
4) Open Up Your Sinuses
Apply a warm moist washcloth to your face several times a day. This can help open up the transition spaces in your sinuses. Keep your nasal passages moist. Inhale steam two to four times a day. One simple way: Sit in the bathroom with the hot shower running. Drink plenty of fluids, which will help thin the mucus.
5) Avoid Sinus Irritants
Many environmental irritants can worsen your sinus problems, such as pollution, cigarette smoke, cleaning products, hairspray, and any other material that gives off fumes. If you smoke, it's important to quit. Avoid others who smoke, or ask them to smoke outside. On high air pollution days, stay indoors if possible. Should you get a HEPA air filter for your bedroom or office? That depends on what irritates your sinuses. HEPA filters are good at removing airborne particles related to dust mites, pollen, and pet dander. But allergens don't just remain in the air. They can be found in your carpets, upholstery, and other areas. If your sinus problems are triggered by allergies, ask your doctor if a HEPA air filter makes sense for you.
WebMD also suggests that those with allergies keep pollen under control by cleaning every surface, washing rugs, cleaning bedding, and keeping indoor air clean. A combination of health methods and cleaning can really help those of us who suffer from different allergies to at least lessen allergy attacks if not completely control them.
For those who do not suffer from allergies, this may not be the most helpful blog, but for those of us who do, any and all tips are welcomed. At least that is how I feel about them. I do not have severe allergies, but even the occasional itchy eye, runny nose, sneezing, and breathing issues are enough. Many people have serious enough allergy issues that they have to take medication daily, receive regular allergy shots, and even wear masks.
The best advice I have is to be aware of allergens and work to control them. We can't always do that, but we can definitely work toward minimizing our allergy attacks.
Image Credit: Thinkstock.com


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The Idaho Cyclist Stop Law: revered by cyclists here in Idaho since it was adopted in 1982 and coveted by cycling activists in other states.
This statute basically allows the cyclist to treat a stop sign like a yield sign, and a red light like a stop sign, as long as the right-of-way of other vehicles is respected. Here is the relevant verbiage from the statute:
(1) A person operating a bicycle or human-powered vehicle approaching a stop sign shall slow down and, if required for safety, stop before entering the intersection. After slowing to a reasonable speed or stopping, the person shall yield the right-of-way to any vehicle in the intersection or approaching on another highway so closely as to constitute an immediate hazard during the time the person is moving across or within the intersection or junction of highways, except that a person after slowing to a reasonable speed and yielding the right-of-way if required, may cautiously make a turn or proceed through the intersection without stopping.
(2) A person operating a bicycle or human-powered vehicle approaching a steady red traffic control light shall stop before entering the intersection and shall yield to all other traffic. Once the person has yielded, he may proceed through the steady red light with caution. Provided however, that a person after slowing to a reasonable speed and yielding the right-of-way if required, may cautiously make a right-hand turn. A left-hand turn onto a one-way highway may be made on a red light after stopping and yielding to other traffic.
Supporters of this law made an unsuccessful attempt to get it passed in Oregon this year, and will presumably try again next year. As part of that effort, proponents from Idaho submitted study results indicating that this law did not lead to increased cyclist/motorist collisions after it was adopted here in Idaho 27 years ago. Having not yet seen the data leading to this conclusion, I am not in a position to assess its validity. One of their justifications for the law is that it simply codifies what many cyclists do anyway. Codifying existing behavior seems like a slippery slope to me; this is how California has wound up with near-freeway speed limits on many of its arterial roads, making them considerably less cycling-friendly.
In the wake of three recent cyclist fatalities here in Boise, the Mayor has convened a task force to develop strategies for making our city a safer place to ride a bicycle. While amending state laws is not directly in their scope, I have voiced concerns to the task force that maintaining two different sets of rules, one for motorists and one for cyclists, increases ambiguity and decreases predictability, thereby reducing safety. It should be noted that many motorists here, and even some cyclists, are unaware that this law exists.
I am interested in hearing your thoughts. Would you support the adoption of this law in your state?


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Recipes & Tips
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Tips and advice about our products, interesting facts that will help improve your lifestyle.> more details
Check out the latest promotions, offers and savings on DCS appliances.> more details
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Join us regularly for enticing recipes and savor the taste and adventure of your next meal.> more details
Hearty Minestrone
Serves 6 to 8
NOTE: If you are pressed for time you can "quick-brine" your beans. In step 1, combine the salt, water, and beans in a large Dutch oven and bring to a boil over high heat. Remove the pot from the heat, cover, and let stand 1 hour. Drain and rinse the beans and proceed with the recipe. We prefer cannellini beans, but navy or great Northern beans can be used. We prefer pancetta, but bacon can be used. To make this soup vegetarian, substitute vegetable broth for chicken broth and 2 teaspoons of olive oil for the pancetta. Parmesan rind is added for flavor, but can be replaced with a 2-inch chunk of the cheese. In order for the starch fro©m the beans to thicken the soup, it is important to maintain a vigorous simmer in step 3. The soup can be cooled, covered tightly, and refrigerated for up to 2 days. Reheat it gently and add basil just before serving.
- Table salt
- 1/2 pound dried cannellini beans (about 1 cup), rinsed and picked over (see note)
- 1 tablespoon extra virgin olive oil, plus extra for serving
- 3 ounces pancetta cut into 1/4-inch pieces (see note)
- 2 medium celery ribs, cut into 1/2-inch pieces (about 3/4 cup)
- 1 medium carrot, peeled and cut into 1/2-inch pieces (about 3/4 cup)
- 2 small onions, peeled and cut into 1/2-inch pieces (about 1 1/2 cups)
- 1 medium zucchini, trimmed and cut into 1/2-inch pieces (about 1 cup)
- 2 medium garlic cloves, minced or pressed through garlic press (about 2 teaspoons)
- 1/2 small head green cabbage, halved, cored, and cut into 1/2-inch pieces (about 2 cups) (see step by step below)
- 1/8 - 1/4 teaspoon red pepper flakes
- 8 cups water
- 2 cups low-sodium chicken broth
- 1 piece Parmesan cheese rind, about 5 by 2 inches (see note)
- 1 bay leaf
- 1 1/2 cups V8 juice
- 1/2 cup chopped fresh basil leaves
- Ground black pepper
- Grated Parmesan cheese, for serving
- Dissolve 1 1/2 tablespoons salt in 2 quarts cold water in large bowl or container. Add beans and soak at room temperature for at least 8 hours and up to 24 hours. Drain and rinse well.
- Heat oil and pancetta in large Dutch oven over medium-high heat. Cook, stirring occasionally, until pancetta is lightly browned and fat has rendered, 3 to 5 minutes. Add celery, carrot, onions, and zucchini; cook, stirring frequently, until vegetables are softened and lightly browned, 5 to 9 minutes. Stir in garlic, cabbage, 1/2 teaspoon salt, and red pepper flakes; continue to cook until cabbage starts to wilt, 1 to 2 minutes longer. Transfer vegetables to rimmed baking sheet and set aside.
- Add soaked beans, water, broth, Parmesan rind, and bay leaf to now-empty Dutch oven and bring to boil over high heat. Reduce heat and vigorously simmer, stirring occasionally, until beans are fully tender and liquid begins to thicken, 45 to 60 minutes.
- Add reserved vegetables and V8 juice to pot; cook until vegetables are soft, about 15 minutes. Discard bay leaf and Parmesan rind, stir in chopped basil, and season with salt and pepper. Serve with olive oil and grated Parmesan.


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|Aer Arrann Launches Twice Daily LTN-IOM Service. posted Fri Oct 28 2005 21:13:29 by Gilesdavies
|AA Launches New Miami-Punta Cana Service! posted Mon Aug 12 2002 19:51:14 by MAH4546
|AA: FLL-LAX Goes Double-daily; FLL-LGA 3x Daily posted Sat Sep 1 2001 20:44:06 by Mah4546
|AA To Begin 4th Daily MIA-GRU Flight posted Mon Sep 25 2006 16:22:35 by MAH4546
|CX To Start 4th Daily LHR Service posted Mon Jun 27 2005 19:41:11 by Jakob77
|CX Launches 3rd Daily LAX Flt With '3 For Free' posted Thu Jun 16 2005 17:40:13 by United Airline
|AA Reducing FLL-LAX Non-stops? posted Tue Nov 16 2004 15:00:22 by Navion
|AA To Launch Twice Weekly LAX-SJU Nonstop Service posted Sat Dec 20 2003 03:14:35 by Jcs17
|AA To Start Daily Miami-Richmond, VA Service posted Sun Nov 30 2003 07:56:50 by MAH4546
|AA To Resume Daily JFK-NRT, Introduce LAX-NRT posted Tue Aug 12 2003 04:22:01 by JAL777


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A 3-Month Clinical Trial to Assess the Safety and Efficacy of the OZURDEX® Intraocular Implant in Patients With Diabetes Mellitus
This study has been completed.
Retinal Consultants of Arizona
Information provided by (Responsible Party):
Retinal Consultants of Arizona
ClinicalTrials.gov Identifier:
First received: August 22, 2012
Last updated: April 1, 2015
Last verified: March 2014
- Full Text View
- Tabular View
- No Study Results Posted
- Disclaimer
- How to Read a Study Record
There is a need to find an effective therapy for diabetic patients who develop macular edema after cataract surgery. The objective of this study is to assess the safety and efficacy of the OZURDEX® intraocular implant in patients with diabetes mellitus, who develop macular edema after cataract surgery.
Macular Edema After Cataract Surgery in Patients With Diabetes Mellitus
Drug: Dexamethasone intravitreal implant
Drug: Steroid plus NSAID eye drop combination therapy
Phase 2
|Study Type:
|Study Design:
|Allocation: Randomized
Endpoint Classification: Safety/Efficacy Study
Intervention Model: Single Group Assignment
Masking: Open Label
Primary Purpose: Treatment
|Official Title:
|A 3-Month Clinical Trial to Assess the Safety and Efficacy of the OZURDEX® Intraocular Implant in Patients With Diabetes Mellitus
Resource links provided by NLM:
MedlinePlus related topics: Cataract Edema
Drug Information available for: Dexamethasone Tetrahydrozoline hydrochloride Dexamethasone sodium phosphate Boric acid Dexamethasone acetateU.S. FDA Resources
Further study details as provided by Retinal Consultants of Arizona:
Primary Outcome Measures:
- Percentage of patients with significant decrease in OCT (e.g., 50-100 µm) following treatment with OZURDEX®. [ Time Frame: 3 months ] [ Designated as safety issue: No ]
|Study Start Date:
|November 2012
|Study Completion Date:
|December 2014
|Primary Completion Date:
|December 2014 (Final data collection date for primary outcome measure)
|Assigned Interventions
Experimental: OZURDEX intraocular implant
OZURDEX (dexamethasone posterior segment drug delivery system (DEX PS DDS), 0.7 mg
Drug: Dexamethasone intravitreal implant
Other Name: OZURDEX
Active Comparator: Steroid plus NSAID eye drop combination therapy
NSAID eye drop: Acular LS Steriod eye drop: Pred Forte
Drug: Steroid plus NSAID eye drop combination therapy
Other Name: Acular LS and Pred Forte
|Ages Eligible for Study:
|18 Years and older
|Genders Eligible for Study:
|Accepts Healthy Volunteers:
Inclusion Criteria:
- Patient has diagnosis of Diabetes Mellitus, Type I or II.
- Patient has experienced the development of macular edema following cataract surgery in at least one eye.
- Patient has had cataract surgery within 90 days prior to the screening visit.
Exclusion Criteria:
- Patient has other significant ocular disease in study eye, including glaucoma.
- Patient has any active infection in the study eye.
- Patient has uncontrolled systemic illness (i.e., uncontrolled blood pressure, uncontrolled diabetes mellitus).
- Patient has experienced a significant increase in intraocular pressure following a prior treatment with topical or intravitreal steroidal medication.
- Patient has received the OZURDEX® implant before in the study eye.
Contacts and Locations
Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the Contacts provided below. For general information, see Learn About Clinical Studies.
Please refer to this study by its ClinicalTrials.gov identifier: NCT01673191
Please refer to this study by its ClinicalTrials.gov identifier: NCT01673191
|United States, Arizona
|Retinal Consultants of Arizona
|Phoenix, Arizona, United States, 85014
Sponsors and Collaborators
Retinal Consultants of Arizona
|Principal Investigator:
|Pravin U Dugel, MD
|Retinal Consultants of Arizona
More Information
Additional relevant MeSH terms:
ClinicalTrials.gov processed this record on May 24, 2016
|Responsible Party:
|Retinal Consultants of Arizona
|ClinicalTrials.gov Identifier:
|NCT01673191 History of Changes
|Other Study ID Numbers:
|Study First Received:
|August 22, 2012
|Last Updated:
|April 1, 2015
|Health Authority:
|United States: Food and Drug Administration
Additional relevant MeSH terms:
Capsule Opacification
Diabetes Mellitus
Macular Edema
Endocrine System Diseases
Eye Diseases
Glucose Metabolism Disorders
Lens Diseases
Macular Degeneration
Metabolic Diseases
Retinal Degeneration
Retinal Diseases
Dexamethasone 21-phosphate
Dexamethasone acetate
Ophthalmic Solutions
Anti-Inflammatory Agents
Antineoplastic Agents
Antineoplastic Agents, Hormonal
Autonomic Agents
Enzyme Inhibitors
Gastrointestinal Agents
Hormones, Hormone Substitutes, and Hormone Antagonists
Molecular Mechanisms of Pharmacological Action
Peripheral Nervous System Agents
Pharmaceutical Solutions
ClinicalTrials.gov processed this record on May 24, 2016


text: for my old Specialized Hard Rock and a removal tool. The removal tool was the wrong size (I thought it was supposed to fit all shimano casettes) but I managed to get the old cassette off with my home made chain whip and a hammer. Once I removed the old sprockets, turns out my new ones were the wrong size. Is it possible to get a new hub that will fit my new sprocket or should I just get an entire new rear wheel?


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|Looking NW from Carter Mountain, Fall 2011
Within minutes of the Inn are some historically important (and spectacular) Blue Ridge foothills, Montalto and Carter Mountain. Montalto, the mountain next to Monticello, rises 410 feet above its neighbor, with a total elevation of 1,278 feet. Thomas Jefferson purchased it in 1777 from Edward Carter and held it until the time of his death in 1826. Carter Mountain (named after Edward's family) is next to Montalto and is best known today for its vineyards and its apple and peach orchards. In 1781, Carter Mountain served as Virginia Governor Jefferson's escape route when the British tried to capture him at Monticello. The views looking north, west and east from both Montalto and Carter Mountain are spectacular.
|The Rose River, near White Oak Falls/Canyon and Old Rag Mountain, Spring 2010


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SAMPLE Sedona Labs, SerraPhase Inflammation Response, 3 Tablets
Brand: Sedona Labs
Product No: SAMPLE-SL-21007
List Price: Sample
Our Price: $0.00
- Must be combined with a minimum paid order of $25.00.
- Limited to two (2) total individual samples per order. Requests for more than two individual samples will be ignored.
- Choose samples different than the products you are purchasing.
- If we are out of samples they will not be included with your order, you can try and request them with your next order.
- Requesting a free sample is not a guarantee that they will be included in your order,samples equal to products purchased will not be fulfilled.
- Samples are not guaranteed that they will be included in your order.
Inflammation ResponseInflammation in the body is a normal, healthy response to injury. Normally, inflammation will subside naturally. SerraPhase™ Inflammation Response formula helps maintain that normal inflammation response.* It contains a natural, enteric-coated protein enzyme that breaks up and disperses collected cellular debris remaining in inflamed areas, supporting healthy circulation and normal inflammation response through-out the body - in joints, muscles, tendons, cartilage, and even the heart, sinuses and bronchials.* Take SerraPhase™ tablets to support a normal, healthy inflammation response in the body.*
*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.
Suggested Use: Take one to three tablets daily on an empty stomach.
Caution: If you are currently taking blood thinning medication consult your doctor before starting this product.
Caution: If you are currently taking blood thinning medication consult your doctor before starting this product.
Other ingredients: Microcrystalline cellulose, dicalcium phosphate-dihydrate, stearic acid powder, magnesium stearate, croscarmellose sodium, eastacryl 30, triethyl glycerate.


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This contract contains terms of the relationship between you and Microsoft for your use of the Windows Marketplace for Mobile service and the applications you download from the service.
Please note that to the maximum extent permitted by law we do not provide warranties for the Windows Marketplace service. This contract also limits our liability. These terms are in sections 13 and 14, and we ask you to read them carefully.
By clicking "I accept" or by downloading an application, you agree to be bound by the terms and conditions contained in this contract and the Standard Application License Terms at the end of this contract (unless alternative application license terms are provided with the application).
Terms and Conditions
1. Windows Marketplace and Applications.
1.1. Windows Marketplace means a) Microsoft's Windows® Marketplace for Mobile service provided by Microsoft, and any successor platform provided by Microsoft, however named, through which you can browse, search, download and purchase applications for your Windows® phone running a version 6.x of the Windows Mobile® operating system and b) the Windows Marketplace website currently located at http://marketplace.windowsmobile.com.
1.2. Applications. Applications made available through Windows Marketplace are licensed, not sold, to you. For each application, Windows Marketplace will indicate the name of the application provider licensing the application to you, which may be Microsoft ("Microsoft Applications") or a third party application provider ("Distributed Applications").
1.3. Microsoft is not a party to the license between you and the application provider of a Distributed Application. Furthermore, Microsoft is not responsible for:
• the Distributed Application;
• your use of the Distributed Application;
• the content of the Distributed Application;
• customer support for any Distributed Application or
• any warranties or claims relating to the Distributed Application.
2. Using Windows Marketplace.
2.1. You may start using Windows Marketplace as soon as you have finished the sign-up process. No withdrawal right or other "cooling off" period applies to the use of Windows Marketplace and you waive any applicable "cooling off" period, except if the law requires a "cooling off" period despite your waiver.
2.2. The following are required to use Windows Marketplace:
• a compatible device with Internet Access;
• Data access plan for Internet access (fees may apply):
• Windows Marketplace software or a compatible Internet browser, as applicable; and
• a Windows Live ID (to download free applications or purchase applications on Windows Marketplace). For additional information, see http://home.live.com/.
We may change the requirements from time to time and you are responsible for adhering to the requirements.
3. Windows Marketplace and .NET Compact Framework Software. This section 3 addresses your right to use the Windows Marketplace and .NET Compact Framework software only ("Microsoft Software"). Your use of applications purchased through Windows Marketplace is governed by the Standard Application License Terms (provided at the end of this contract) between you and the application provider (which may be Microsoft or another entity), unless alternative application license terms are provided with the application (in which case those terms shall apply).
3.1. The Microsoft Software is licensed, not sold. This contract only gives you some rights to use the Microsoft Software. We reserve all other rights to the Microsoft Software. Unless applicable law gives you more rights despite this limitation, you may use the Microsoft Software only as expressly permitted in this contract. In doing so, you must comply with any technical limitations in the software that only allow you to use it in certain ways. You may not
• work around any technical limitations in the Microsoft Software;
• reverse engineer, decompile or disassemble the Microsoft Software, except and only to the extent that applicable law expressly permits, despite this limitation;
• make more copies of the Microsoft Software than specified in this contract or allowed by applicable law, despite this limitation;
• publish the Microsoft Software for others to copy;
• rent, lease or lend the Microsoft Software;
• transfer the Microsoft Software or this contract to any third party; or
• use the Microsoft Software for commercial software hosting services.
3.2. We may automatically check your version of the Microsoft Software. We may automatically download or send upgrades to the Microsoft Software to your Windows® phone to update, enhance and further develop Windows Marketplace, which may result in data charges from your wireless carrier.
3.3. The Microsoft Software is subject to United States export laws and regulations. You must comply with all domestic and international export laws and regulations that apply to the Microsoft Software. These laws include restrictions on destinations, end users and end use. For additional information, see http://www.microsoft.com/exporting.
4. How Old Must You Be to Use Windows Marketplace? You must be at least 13 years old to use Windows Marketplace. If you are at least 13 but under the age of majority in your state or country, you should review this contract with your parent or guardian to make sure that you and your parent or guardian understand this contract.
5. In using Windows Marketplace, you will:
• obey the law;
• obey any codes of conduct or other notices we provide;
• keep your service account password secret; and
• promptly notify us if you learn of a security breach related to Windows Marketplace.
6. In using Windows Marketplace, you may not:
• engage in, facilitate or further unlawful conduct;
• use Windows Marketplace in a way that harms Microsoft, Microsoft's advertisers or affiliates, application providers, or wireless carriers over whose network you access Windows Marketplace, or any customer of Microsoft or Microsoft's advertisers or affiliates, any application provider, or any wireless carrier;
• use any automated process or service to access and/or use Windows Marketplace (such as a BOT, a spider, periodic caching of information stored by Microsoft, or "meta-searching");
• damage, disable, overburden or impair Windows Marketplace (or the network(s) connected to Windows Marketplace or over which Windows Marketplace runs) or interfere with anyone's use and enjoyment of Windows Marketplace; or
• resell or redistribute an application, or any part of an application.
7. You Are Responsible For Your Service Account. Only you may use your Windows Marketplace service account. You are responsible for all activity that takes place with your service account. You may not authorize any third party to access, use or download applications from Windows Marketplace on your behalf.
8. Purchases and Refunds.
8.1. Charges. This section 8 applies to purchases made from Windows Marketplace. Even if you do not pay for an application, you may still incur other charges (not covered by this Section 8) incidental to your downloading or using the application; for example, charges for Internet access or other data transmission, mobile text messaging, subscription or other usage charges for services accessed through an application.
8.2. Payment. When you purchase an application for which a fee is payable, you select or confirm your payment method. You must be authorized to use the payment method you select or confirm. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING MICROSOFT WITH VALID PAYMENT METHOD INFORMATION FOR PAYMENT OF ALL FEES. You authorize us to charge you for application purchases using your payment method. Your payment method may require us to send your charges to a third party, such as your wireless carrier or a payment processor.
8.3. Prices and Taxes. The price for applications excludes all taxes and phone charges (such as data charges for downloading), unless stated otherwise. You are responsible for any taxes that you are obligated to pay or that we may collect from you. You are responsible for all other charges (for example, phone charges). Currency exchange settlements are based on your contract with your payment method provider.
8.4. Refund Policy. Unless otherwise provided by law, refunds for purchases will be governed by the Windows® Marketplace for Mobile Refund Policy at http://go.microsoft.com/?linkid=9677467, unless you paid for your application through your wireless carrier bill and your wireless carrier offers an alternative refund mechanism, in which case the wireless carrier's refund policy will apply.
9. Closing Your Account, Removing or Disabling Applications. In order to protect Windows Marketplace, its customers, wireless carriers over whose network you access Windows Marketplace, and others, Microsoft may a) close your Windows Marketplace service account for any reason and b) remove any application from Windows Marketplace and/or disable copies of such application on your device for any reason.
10. Content.
10.1. There are four types of content relating to Windows Marketplace:
• content Microsoft provides ("Microsoft Content"); and the following "Non-Microsoft Content":
• content you or others submit in Windows Marketplace's forums or reviews;
• content you or others submit through applications; and
• content you receive as part of or through an application, which may be provided by the application provider or others.
10.2. Except for Microsoft Content, you understand that
• Microsoft does not control or endorse content; and
• Microsoft does not claim ownership of nor take responsibility for content.
10.3. Windows Marketplace includes public areas accessible to the general public. If you share content with others on Windows Marketplace in public areas, then you understand and agree that others with whom you have shared content may use that content. You grant to those members of the public to whom you have permitted access free, nonexclusive permission to use, copy, distribute and display the content on their device solely in connection with Windows Marketplace. If you do not want others to have those rights, please do not share your content with them.
10.4. You understand that Microsoft may need and you authorize Microsoft to use, modify, copy, distribute and display content you post on Windows Marketplace to the extent necessary to provide Windows Marketplace. This includes:
• storing and retrieving the content;
• making the content available to you and to the general public;
• conforming to connecting networks' technical requirements; and
• conforming to the limitations and terms of Windows Marketplace.
10.5. Please respect the rights of artists and creators. Content such as music, photos and video may be protected by copyright. People appearing in content may have a right to control use of their image. You may not share other people's content unless you own the rights or have permission from the owner and you understand that sharing content that violates others' copyrights and other intellectual property rights violates this contract. You represent and warrant that you have all the rights necessary for you to grant the rights in this section 10 and that the use and publication of the content does not breach any law. We will not pay you for your content. We may refuse to publish your content and may remove your content from Windows Marketplace at any time for any reason, including for breach of this contract or breach of a Windows Marketplace code of conduct.
10.6. Stock Quotes and E-mail Alerts. Stock quotes appearing on or through an application are supplied by third parties. Stock quotes may be delayed. Your receipt of quotes may be affected by delays in transmission over the Internet or a wireless network and by other causes.
11. Privacy.
11.1. In order to operate and provide Windows Marketplace, we collect certain information about you. We use and protect that information as described in the Windows Phone Privacy Statement available at http://go.microsoft.com/fwlink/?LinkId=139850. In particular, we may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, application providers and wireless carriers over whose network you access Windows Marketplace, including the enforcement of our contracts or policies governing your use of Windows Marketplace; (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, application providers, wireless carriers or the public or (d) to contact you regarding issues with the applications you have downloaded.
11.2. Windows Marketplace is a private computer and wireless network that Microsoft operates for the benefit of itself and its customers, application providers and wireless carriers. Microsoft retains the right to block or otherwise prevent delivery of any type of communication to or from Windows Marketplace as part of our efforts to protect Windows Marketplace, protect our customers, application providers and wireless carriers or stop you from breaching this contract. The technology or other means we use may hinder or break your use of Windows Marketplace.
11.3. Each time a location request is made by a Windows Marketplace application that uses location services provided by Microsoft , we will collect information about your location such as available cell tower data, Wi-Fi data, and GPS data to help the application provide features that use location and to help improve Microsoft's location services. This data may include cell tower and Wi-Fi access point identification information and their signal strength in relation to your phone. This location data is associated with a unique ID Microsoft generates for your phone. This unique ID is used to distinguish location requests in order to help improve the accuracy and performance of the location services. The unique ID is not associated with identifying information that is part of your Windows Marketplace or Windows Live ID account or profile and is not used to identify or contact you.
11.4. Personal information collected through Windows Marketplace may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries or agents maintain facilities. By using Windows Marketplace, you consent to any such transfer of information outside of your country. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data collected in the European Union, European Economic Area and Switzerland.
12. How We May Change the Contract. Microsoft may change this contract at any time. If we change this contract, we will post a notice on the Windows Marketplace website or otherwise notify you that the contract has been changed. If you do not agree to these changes, then you must cancel and stop using Windows Marketplace. If you do not stop using Windows Marketplace, then your continued use will constitute your acceptance of the changed contract, and the changed contract will apply to your use of Windows Marketplace after the date of the change.
13. WE MAKE NO WARRANTY. We provide Windows Marketplace and the Microsoft Software "as-is," "with all faults" and "as available." We do not guarantee the accuracy or timeliness of information available from Windows Marketplace (including reviews and forums) or any application. We and our affiliates, application providers and wireless carriers over whose network you access Windows Marketplace give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. We exclude any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.
14. LIABILITY LIMITATION. Microsoft and its affiliates, application providers (unless alternative application license terms are provided with the application) and wireless carriers shall not be liable under this contract for any direct damages in excess of the amount you paid for Windows Marketplace or the application, as applicable. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental or punitive damages.
This limitation applies to anything related to:
• the Windows Marketplace service and the Microsoft Software,
• content (including code, reviews and forums), third-party programs or third-party conduct,
• viruses or other disabling features that affect your access to or use of Windows Marketplace,
• incompatibility between downloaded applications and other services, software and hardware,
• delays or failures you may have in initiating, conducting or completing any transmissions, downloads or transactions in connection with Windows Marketplace or an application in an accurate or timely manner, and
• claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence or other tort.
It also applies even if:
• this remedy does not fully compensate you for any losses, or fails of its essential purpose; or
• Microsoft knew or should have known about the possibility of the damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. They also may not apply to you because your province or country may not allow the exclusion or limitation of incidental, consequential or other damages.
15. Changes to Windows Marketplace; If We Cancel Windows Marketplace. We may change Windows Marketplace or delete features at any time and for any reason. We may cancel or suspend access to Windows Marketplace at any time. Our cancellation or suspension may be without cause and/or without notice. Upon cancellation, your right to use Windows Marketplace stops right away. Once Windows Marketplace is cancelled or suspended, any data you have stored on Windows Marketplace may not be retrieved later, which includes backup copies of applications you may have downloaded. Our cancellation of Windows Marketplace will not alter your obligation to pay all charges made to your account.
16. Interpreting the Contract. All parts of this contract apply to the maximum extent permitted by law. A court may decide that we cannot enforce a part of this contract as written. If this happens, then you and we will replace that part with terms that most closely match the intent of the part that we cannot enforce. The rest of this contract will not change. This is the entire contract between you and us regarding your use of Windows Marketplace. It supersedes any prior contract or statements regarding your use of Windows Marketplace. If you have confidentiality obligations related to Windows Marketplace, those obligations remain in force (for example, if you were a beta tester). The section titles in the contract do not limit the other terms of this contract.
17. Applicable Law.
17.1. United States. If you use Windows Marketplace in the United States, Washington state law governs the interpretation of this contract and applies to claims for breach of it, regardless of conflict of laws principles. The laws of the state where you live govern all other claims, including claims under state consumer protection laws, unfair competition laws, and in tort.
17.2. Outside the United States. If you use Windows Marketplace in any other country, the laws of that country apply.
18. Assignment. We may assign this contract, in whole or in part, at any time with or without notice to you. You may not assign this contract, or any part of it, to any other person. Any attempt by you to do so is void. You may not transfer to anyone else, either temporarily or permanently, any rights to use Windows Marketplace or any part of Windows Marketplace.
19. Claim Must Be Filed Within One Year. Any claim related to this contract or Windows Marketplace may not be brought unless brought within one year. The one-year period begins on the date when the claim first could be filed. If it is not filed in time, then that claim is permanently barred. This applies to you and your successors. It also applies to us and our successors and assigns.
20. Notices.
20.1. Notices and Procedure for Making Claims of Copyright Infringement. For information on Microsoft's designated agent and procedure for making copyright infringement claims, please see the Notice and Procedure for Making Claims of Copyright Infringement at http://www.microsoft.com/info/cpyrtInfrg.htm. ANY INQUIRY SUBMITTED THROUGH THIS PROCEDURE WHICH IS NOT RELEVANT TO A CLAIM OF COPYRIGHT INFRINGEMENT WILL RECEIVE NO RESPONSE.
20.2. Your Notices to Us. You may notify us as stated in the customer support or "help" area for Windows Marketplace. We do not accept e-mail notices.
20.3. Notices We Send You; Consent Regarding Electronic Information. This contract is in electronic form. We have promised to send you certain information in connection with Windows Marketplace and have the right to send you certain additional information. There may be other information regarding Windows Marketplace that the law requires us to send you. We may send you this information in electronic form. You have the right to withdraw this consent, but if you do, we may cancel your right to use Windows Marketplace. We may provide required information to you:
• by e-mail at the e-mail address you specified when you signed up for your Windows Live ID;
• by access to a Microsoft web site that will be designated in an e-mail notice sent to you at the time the information is available;
• by access to the Windows Marketplace software or
• by access to a Microsoft web site that will be generally designated in advance for this purpose.
Notices provided to you via e-mail will be deemed given and received on the transmission date of the e-mail. As long as you can access and use Windows Marketplace, you have the necessary software and hardware to receive these notices at the e-mail address associated with your Windows Live ID. If you do not consent to receive any notices electronically, you must stop using Windows Marketplace.
20.4. Copyright and Trademark Notices. All contents of Windows Marketplace (except Non-Microsoft Content) are Copyright © Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052 U.S.A. All rights reserved. Copyright and other intellectual property laws and treaties protect any software or content provided as part of Windows Marketplace. We or our application providers and wireless carriers own the title, copyright and other intellectual property rights in the software or content. Microsoft, Windows, Windows Mobile, Windows logo, Windows Marketplace, Windows Marketplace logo, Windows® phone and/or other Microsoft products and services referenced in Windows Marketplace may also be either trademarks or registered trademarks of Microsoft in the United States and/or other countries. The names of actual companies and products mentioned in Windows Marketplace may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.
20.5. Financial Notice. Microsoft is not a broker/dealer or registered investment advisor under United States federal securities law or securities laws of other jurisdictions, and does not advise individuals as to the advisability of investing in, purchasing or selling securities or other financial products or services. Nothing contained in Windows Marketplace or an application constitutes an offer or solicitation to buy or sell any security. Microsoft does not endorse or recommend any particular financial products or services. Nothing contained in Windows Marketplace is intended to constitute professional advice, including but not limited to, investment, legal or tax advice.
21. Support. Customer support for Windows Marketplace is available at http://go.microsoft.com/?linkid=9677468.
These license terms are an agreement between Application Provider and you. Please read them. They apply to the software application you download from the Windows Marketplace for Mobile ("Application"), unless the Application comes with separate terms ("Third Party License"), in which case the terms of the Third Party License will apply. This agreement also applies to any
• updates and
• supplements
for the Application, unless other terms accompany those items. If so, those terms apply.
Except for the foregoing, if the Application enables access to any Internet-based services, your use of those services will be subject to the separately-provided terms of use.
In this agreement "Application Provider" means the entity licensing the Application to you. If you download a Microsoft Application, then the Application Provider is Microsoft (or based on where you live, one of its affiliates). If you download an Application provided by an entity other than Microsoft, then that entity is the Application Provider.
If you comply with these license terms, you have the rights below.
a. Installation and Use. You may install and use one copy of the Application on up to five (5) mobile devices you personally own or control and which are affiliated with the Windows Live ID associated with your Windows Marketplace for Mobile account. You may not install or use a copy of the Application on a device you do not own or control.
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This limitation applies to
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It also applies even if
• repair, replacement or a refund for the Application does not fully compensate you for any losses; or
• Distributor knew or should have known about the possibility of the damages.


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Creative and crazy ways to save moneyPrevious1 of 8Next
Trying to save money can be boring. Then again, some consumers find weird but creative ways to make their dollar go further.
Bankrate asked its readers to tell us the most unusual ways they employed to save a buck or two. What follows are the six craziest and most creative ways we found to save money.
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Survey Research
Research Highlights
ICMA's annual Police and Fire Personnel, Salaries, and Expenditures survey was mailed in February 2013 to 4,227 municipalities with populations of 10,000 or more. A second survey was sent to those local governments that did not respond to the first. Respondents had a choice of completing and submitting the survey on the web or by mail. A total of 1,342 jurisdictions submitted surveys for an overall response rate of 32%,
The 2013 ICMA Compensation Survey for Local Government Chief Appointed Officials was sent to all local governments in the ICMA database for which ICMA has a name in the CAO position. The survey was designed to collect information on compensation for CAOs that would reflect the norms around the country, and to examine practices in relation to the principles contained within the "ICMA Guidelines for Compensation."
The focus of the survey on Social Equity in Local Government Sustainability Policies and Programs was to collect additional information from governments with responses to ICMA's 2010 Survey of Local Government Sustainability Programs and Practices that showed they had adopted a high level of sustainability activities targeted toward social equity, particularly focusing on lower-income groups. Additionally, data was collected from a control group of local governments who responded to the 2010 survey that have similar overall ratings in sustainability, but have not incorporated social equity actions.
The electronic survey was sent to 300 local governments. They had the option to complete the survey online or to print out and complete a PDF of the survey and return it to ICMA. The respondents are divided in two comparison groups coded 2 for high sustainability, equity adopters and 1 for high sustainability, low equity.
Of the 300 localities that received the survey, 100 were in "group 1," and 200 were in "group 2." The response was 34% for group 1(34 respondents) and 34% for group 2 (68 respondents).
Overall, in each section of the survey the group 2 respondents showed higher percentages reporting equity-related activities than did the respondents in group 1. In many instances the differences are pronounced.
ICMA and Michigan State University (MSU)'s Center for Regional Food Systems conducted this survey to collect data on what local governments are doing in relation to food system development. The following definition of food systems was provided: Food systems include all of the stakeholders, processes, and linkages involved in taking food from farm to plate.
The survey covers food access and production policies and regulation, land use and planning, economic development and public health, and federal prorgams to fund food system development.The results show that:
Results show that many local governments are not aware of the extensive programs offered by USDA to help fund food system development.
The Electronic Government 2011 survey was mailed to all city-type governments with a population of 10,000 or greater and to all county governments that have either elected executives or appointed managers. An online option was also provided. The survey response is 30%. The survey is a collaboration among Dr. Donald F. Norris, Dr. Christopher Reddick, and ICMA, and the data are proprietary.
Results E-Government survey show that
The survey covers functionality and management, financing, and social media.
The survey was mailed to all city-type governments with a population of 10,000 or greater and to all county governments that have either elected executives or appointed managers. An online option was also provided. The survey response is 30%. The survey is a collaboration among Dr. Donald F. Norris, Dr. Christopher Reddick, and ICMA, and the data are proprietary.
"Citizen trust in government has increased" according to 35% those who have implemented e-democracy programs in the local government. With distrust in government often a media topic, it is particularly gratifying to learn that e-democracy initiatives have increased the trust level. Those who reported increased trust responded to an ICMA survey on e-democracy/e-participation conducted recently.
E-democracy involves the use of electronic means to promote and enhance citizen engagement and participation in local government activities, programs, and decision making. Although progress in e-democracy has been somewhat slow overall, on a recently conducted e-democracy survey respondents who have implemented programs identified the following benefits:
"It's the right thing to do" is the response of 56% of local governments when asked why they engage in e-democracy/e-participation projects and activities. Anecdotally we know that there is concern among local officials that e-democracy could result in groups with special interests hijacking the issues, yet when asked which single barrier to e-democracy has been the most difficult, a plurality (39%) reported "lack of funding," not concern about domination by particular groups.
The Solar Survey was conducted in the fall of 2011 and closed in January 2012. Surveys were mailed to all 10,423 city-type and county governments with a population 2,500 and above. An online option was also available. The survey response rate is 24%, with 2,507 local governments responding.
The survey covers code enforcement, the planning process, coordination with neighboring communities, regulation of solar PV installations, and financing options.
The survey was conducted in the fall of 2011. Surveys were mailed to the city clerk in all local governments with a population of 2,500 and over and to those under 2,500 that are in ICMA's database. A second survey was sent to non-respondents. The survey response rate was 41%.
The survey covers the role of the chief administrative officer and the roles of the council and chief elected official as well as term limits and other characteristics of local governments.
Results of the 2011 ICMA Compensation Survey for Local Government Chief Appointed Officials show that salaries and benefits have remained relatively stable over the past decade. Increases in average salaries have been moderate and benefits remain relatively stable, although some, such as loans to purchase homes, have decreased.
Results of a recent survey on sustainability practices among local governments show the following:
· Most local governments consider the environment and energy conservation key priorities: A full 70% of respondents called "energy conservation" a "priority" (46%) or a "high priority" (24%). Similarly, nearly two-thirds of local government respondents (62%), consider the "environment" a priority, including 21% of respondents calling it a "high priority."
· While governments are conscious of the need for sustainability, specific plans are slower to take hold: When asked what specific planning actions related to sustainability and energy conservation they had taken, only 29% had adopted a resolution outlining specific policy goals – and that was the most popular response. Additionally, most localities had yet to assign dedicated staff to sustainability efforts (27% had), establish specific benchmarks related to sustainability(19%), established or appointed a task force (28%), or provided a budget specifically for their efforts (16%).
· Actions to limit greenhouse gases are not widespread – except for tree planting: While a full 45% of localities have a plan for tree preservation and planting, only 14% had established greenhouse gas limits for the local government, less than 10% for the community-at-large, and only about 3% for local businesses.
· Localities show progress embracing energy conservation actions in and out of government: A strong majority (63%) of localities had conducted energy audits of government buildings, and 56% had upgraded or retrofitted office lighting, and 44% had increased the purchase of fuel efficient government vehicles. Meanwhile, few localities reported the establishment of public/private partnerships to establish energy reduction measures in local small businesses – only 6% reported doing so.
· Actions to improve and protect water are more advanced, but still not widespread: 34% of localities had taken actions to conserve the quantity of water from aquifers, 33% had adopted a water price structure to encourage conservation, 30% had set limits on impervious surfaces on private property, and 28% had provided other incentives to encourage local water conservation behavior.
· Approximately one-in-ten localities require LEED or Energy Star certification for all new government construction. Close to 8% require LEED or Energy Start certification for all retrofit government projects.
The survey was developed with the input of ICMA's Center for Sustainable Communities, the Center for Urban Innovation, Arizona State University's Global Institute of Sustainability (ASU GIOS), the Alliance for Innovation, and others. Survey distribution was conducted through a collaboration of ICMA, ASU GIOS and the Sustainable Cities Network, a multi-jurisdictional partnership. The survey was provided in a print format because the local government response rate is both higher and more scientifically representative than for an electronic survey.
During this time of fiscal challenges for local governments, ICMA is committed to identifying strategies and programs that may be useful to local governments in meeting these challenges. ICMA and NLC have partnered to conduct the 2009 Economic Development Survey, and the results are now available.
Results of a recent survey "Profile of Local Government Service Delivery Choices" conducted by ICMA in the summer and fall of 2007, show that the primary reason local governments consider private service delivery is to decrease costs; yet, 22% of local governments reported that they had brought services back in-house during the past five years. The two top reasons given are unsatisfactory service quality (61%) and insufficient cost savings (52%).
For those local governments evaluating the feasibility of private service delivery, including consumers of the service in the evaluation process was reported by only 12% of local governments. Sixty-two percent reported involving the service deliverers in the evaluation.
The survey, which was mailed to 6,095 local governments, and has a response rate of 26%, covers the delivery method of 67 local government services—ranging from public works and transportation to libraries, parks and recreation, and legal services. To purchase the survey results, click here.
More than 3,800 cities responded to the 2006 survey, which covers form of government; provisions for referenda, initiative, and recall; councils; and other aspects of the structure, responsibility, and composition of municipal government. Among the highlights of the survey results are:
There has been a renewed focus on citizen engagement in academia, among community groups, and among elected and appointed local officials. ICMA's recently completed State of the Profession 2006 survey examined opportunities for citizen engagement among local governments cross the country. Among the more progressive forms of citizen engagement found among local governments are instances in which the local government involves citizens in developing the strategic plan, formalizes the citizen role in problem solving, and provides funds and technical assistance to citizens tasked with solving a community problem. The survey also covered local government visioning and strategic planning, recruitment and succession planning, and council relations. For a copy of the aggregate survey results, click here.
A new national study of local government 311-customer service technology kicks off this summer with research on the 311 system operated by the City of San Antonio, Texas. 311-customer service systems allow the public to access their local government 24 hours a day, 7 days a week with such non-emergency calls as loss of water service, stray animals, and potholes. The systems provide crucial community feedback on what information citizens most need and want from their local government. They also give local governments an important opportunity to respond directly to their constituents, but their adoption by local governments across the country has been slow.
The San Antonio case study is the first step of a larger national effort to learn more about how 311 systems can help improve local government service to citizens. The study also involves the first national survey of local governments on their use of 311 and other customer service technology. Through the survey, ICMA will collect data on the extent to which 311 systems and other related technologies are being used by local governments. The survey will explore successful implementation of these systems and how they are being used to respond to citizen needs and strengthen local government-constituent relationships. The survey also will examine potential barriers to the implementation of these systems.
Welcome to one of ICMA's member benefits—the report showing manager salaries that are $50,000 and above—brought to you by The Waters Consulting Group, Inc. (WCG) ICMA has partnered with the compensation professionals at WCG to offer a Web-based version of the ICMA Annual Salary Survey. The survey has been enhanced by the addition of fringe benefit information, enabling local governments to compare total compensation packages. With a state-of-the-art Web-based service that is constantly updated, the new partnership provides local governments with a richer and more powerful tool to serve their needs. The survey results are updated throughout the year and this report will have new data added as it is reported.
Because this complimentary report is part of your membership with ICMA and is proprietary information, please do not share this information with people who are not ICMA members. Click on the link below to download this free report.
Salaries $50,000 and Over Complimentary Report
Local governments have taken steps to strengthen their capability to deal with future emergencies, according to a survey by the International City/County Management Association (ICMA).
Over half of respondents (60%) developed a comprehensive emergency management plan or amended an existing plan; 55% provided training for non-first responders (such as administrative staff); and 54% conducted an emergency drill or exercise.
Homeland security issues cut across jurisdictional lines, and 91% of respondents report collaborating with other local governments, 75% with the state government, and 60% with a regional organization. Not surprisingly, they also took steps to improve the communication and coordination among jurisdictions. At least 61% adopted the National Incident Management System (NIMS), a protocol developed by the Federal Emergency Management Agency to help ensure consistency of training and approach for first responders at all governmental levels. Nearly a third of survey respondents hired or appointed a manager to help coordinate intergovernmental security functions.
Cities and counties used their own funds for many homeland security activities, primarily for equipment (66%), disaster mitigation and preparedness (64%), drills or training exercises (63%), and disaster response (60%). They also sought and received funding from both state and federal governments.
By far the greatest number of funding requests were for equipment. Approximately 60% of respondents reported requesting state and/or federal funding for this purpose. It appears that most requests for funding were granted, as the percentage reporting awards closely tracks the percentage requesting funds. Nonetheless, with the exception of requesting funds for equipment, a majority of local governments did not report requesting either federal or state funds. This may reflect the anecdotal information that the process of requesting funding was prohibitive for local governments. The average amount awarded by the federal government was $434,000. Only 19% reported that the municipality had experienced budget shortfalls as a result of homeland security activities during the past two fiscal years.
The findings are based on responses from 2,786 local governments nationwide with populations over 2,500. Aggregate results are available by clicking here.
The Economic Development survey was mailed in fall 2004 and spring 2005 to the chief administrative officers in municipalities with a population 10,000 and over and to the chief administrative officers of counties with populations 50,000 and over with the council-administrator or council-elected executive form of government. Of the 3,703 municipalities and counties that received surveys, 726 local governments responded (19.6%).
Aggregate results are available by clicking here.
Nearly 70% of local governments report improved communication with the public as a result of their E-government initiatives, and 56% cited improved customer service, according to the results of a comprehensive survey of cities and counties conducted by ICMA. More than 3,400 cities and counties (42%) responded to the survey, which covered E-government services (current and future), financing, and management; online procurement; geographic information systems (GIS); and use of intranets. Other highlights of the survey include:
Aggregate results are available by clicking here.
Reductions in state aid and other factors have contributed to tight budgets for local governments. According to the results of ICMA's survey on "Reinventing Government: Implementation at the Local Level," cities have introduced measures to respond. Among the most frequently reported are
Some cities have reduced delivery of nonessential services, and others have identified a nontraditional source of revenue, such as auctioning property and providing services to a military base.
Twenty-two percent of local governments reported bringing back in-house services that were previously contracted out, according to the results of ICMA's survey "Profile of Local Government Service Delivery." With more than 1,200 local governments responding, the survey results show that:
The average annual local government expenditure on health care for current and retired employees was close to $3 million for FY 2002, according to the results of a comprehensive survey of cities and counties conducted by ICMA. More than 3,100 cities and counties responded (40%) to the survey, which covered benefits offered, premiums, employee contributions to copayments and premiums, coverage for retirees and part-time personnel, and total expenditures on health care.
Twenty-six percent of managers/administrators report that their relationship with the council/governing board has improved, according to the results from ICMA's 2002 State of the Profession-Fringe Benefits survey. More than 2,700 (45.0%) managers/administrators in municipalities and counties responded to the survey.
Highlights of the survey results include
Among the issues identified as most important to local governments in the coming year are
Aggregate results of the 2000 and 2002 State of the Profession surveys are available at in the survey results section.
Results of these two surveys are now available online in the bookstore. Both surveys have a response rate of slightly more than 50 percent. Highlights include:
What's Happening in Local Government
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Looking ahead a the schedule, there are a lot of great weekend basketball games left on the home schedule.
A majority of the remaining home games are all weekend games. That hopefully will help with getting attendance up.
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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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The Men's Cooking Club and their guests went on a field trip to the new culinary school at Pulaski Technical College in Little Rock.
They first gathered in a first-class auditorium/lecture hall where they heard gastroenterologist Meenakshi Budhraja, M.D., present a program from classes she teaches on healthy eating. Then Emily Martin, director of community education at PTC, took the group through a tour of the new and beautifully equipped kitchens, where they saw students and teachers going through their routines.
The trip ended with a delicious luncheon buffet of beef kabobs, green beans, roasted red potatoes, rolls and carrot cake.
Laying the groundwork for her argument for healthy eating, Budhraja said the Arkansas obesity rate is 30 percent "and getting worse every year." It is projected to be 50 percent in 10 years. She reported that the military turns down 35 percent of recruits because they don't meet fitness standards.
"We don't have the resources to pay for all the problems obesity causes," she said. She urged her audience to "engage in the system and help change things."
The diseases of obesity – diabetes, heart disease, stroke – are all interrelated, she said. They are all tied to diet and fitness. Budhraja said the information provided by the USDA is driven by a commitment to the food providers. "They do not have your best interests in mind," she said. As an example, she said, "No one needs three glasses of milk a day (the current USDA recommendation)."
She wondered aloud why there is such a "disconnect between food and medicine," because a proper diet is the best preventive for these chronic diseases.
She noted that 80 percent of the students at the culinary school are learning to be pastry chefs – which we need "like a hole in the head."
So, OK, you are what you eat, but what to eat?
"The solutions are not going to come from the government," Budhraja advised.
Budhraja advised on specific products such as "Just Mayo" (available at Whole Foods), which replaces the eggs in regular mayonnaise with plant protein. She further argued her point with statistics on the relative expense of producing animal foods compared to plant foods. She said she follows a diet well known in her native India with only occasional tastes of meat or dairy products, mostly to sample recipes made by students at the college.
Finally, her advice: stop eating red meat, control weight, stop smoking, exercise, reduce alcohol consumption, focus on plant foods.
Pulaski Technical College offers many continuing education classes for the general public. For a current schedule of classes, visit the website at: pulaskitech.edu/continuing_education/ or call 501-907-6670.
The Men's Cooking Club, which was created by Harold Deldebio and Ron Schardt, meets monthly and welcomes all Village men, whether they are already cooks or just interested in cooking.
For more information, call club president Schardt at 922-5921.


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MGT300 - Principles of Management
This course provides background and insight into the human factors involved in the day-to-day and long-term operations of an organization. It is built on the four management functions necessary for success in any type (profit or nonprofit) organization. The course focuses on major issues that affect today's managers, such as global environment, corporate social responsibilities and ethics, organizational culture, employee empowerment, and employee diversity. Although the course concentrates on human interaction within organizations, it also explores an organization's influence on the social, political, legal, economic, technical, cultural and global external environments, and how those external environments, in turn, affect the operations of the organization. (3 cr.)
MGT301 - Organizational Behavior
A study of the theory, research and practice of individual and group behavior in organizations to better understand and manage people at work. The course focuses on describing, understanding and explaining individual and group behavior in organizations with emphasis given to managing or influencing that behavior to increase organizational effectiveness. (3 crs.)
MGT303 - Entrepreneurship I: Small-Business Fundamentals
A management course designed to address the steps of the entrepreneurial process. A study of the development of a new business venture by an individual entrepreneur rather than the management of ongoing enterprises. Describes the processes used to evaluate opportunities, identify possible choices and do all things necessary to establish an organization. (3 crs.)
MGT305 - Entrepreneurship II: Small-Business Management
A management course designed to describe how to integrate all business functions of an ongoing enterprise at the small-business level. The course focuses on financing the organization, product identification, required services and preparing a business plan on different aspects of the organization, such as retailing operations, service business or manufacturing operations. This plan should be appropriate to the objectives and resources of the individual entrepreneur. (3 crs.)
MGT311 - Organization Theory and Design
A comprehensive macro-view approach to the study of organizations and their functioning. Topics covered include environment and open systems, technology, size and life cycle, organizational control, culture and ethics, information processing, decision-making processes, power and politics, and organizational innovation and change. Emphasis is placed on how external and internal factors influence the structure and design of the organization. (3 crs.)
MGT352 - Human Resource Management
Decision making and analyses of major management problems that arise in manpower planning, recruitment, selection, development, compensation and appraisal of employees in various organizations. (3 crs.)
MGT353 - Compensation Management
An examination of the general structure of an organization and the rewards employees seek in exchange for the efforts and contributions they provide. Topics to be offered include people and word rewards, a motivating work environment, government and market influences, job contract analysis, developing pay structures, pay for performance, employee benefits, and administration of the compensation plan. (3 crs.)
MGT362 - Labor Relations
This course provides background and insight into the many areas and processes of labor relations. Students analyze and evaluate the role and effectiveness of labor organizations in today's society. Students compare and evaluate the impacts and effects of labor organizations on both (unionized and non-unionized) organizations and employees. Although focused on current United States labor relations practices, global labor relations are also discussed. The course offers students the opportunity to explore labor organizations' influence on social, political, legal, economic, technical, cultural and global environments. Prerequisite: MGT 300 or permission of instructor. (3 crs.)
MGT371 - Management Information Systems
This course provides background and insight into the information systems that business professionals and other organizations rely on. It concentrates on computer-based information systems that use various information technologies. This course illustrates how the field of information systems encompasses many complex technologies, abstract behavioral concepts and specialized applications in countless business areas, such as marketing, human resource management, finance, accounting and operations. (3 crs.)
MGT373 - Computer-Based Management Information Systems
This course provides background and insight into the technical foundations of database management for business professionals. It concentrates on information technology systems that support managerial decision making. This course illustrates how the field of information technology systems supports customer relationship management and supply chain management. It demonstrates how information systems are developed and applied in solving various business dilemmas. The course stresses the importance of properly managing information technology, locally and globally, to obtain and maintain a competitive advantage in the business world. (3 crs.)
MGT375 - Information Technology Ethics
The course provides background and insight into the ethical challenges posed by rapidly changing information technology. Students will examine and analyze the issues and controversies that comprise the field of cyberethics and cybertechnology. This course illustrates the broad coverage of cyberethics since it covers not only the professional, business aspects of information technology ethics, but also the individual, personal aspects of information technology ethics. (3 crs.)
MGT376 - Cyberlaw & E-Privacy Issues for Business
This course provides a thorough review for business managers of the legal issues relevant to digital retention of data, cybersecurity and privacy. Students will learn the appropriate managerial tactics to help comply with most major privacy and cyber-related regulations. Prerequisite: MGT 300 or permission of instructor. (3 crs.)
MGT377 - E-Business Management
The course provides background and insight into the issues and challenges for managers working in an e-business organization. Students will examine and analyze the various tactical and strategic issues encountered by e-business managers. This course covers not only managerial aspects of electronic businesses but also managerial aspects of other electronic organizations. (3 crs.)
MGT402 - Strategic Management
A capstone course for all business majors requiring students to integrate and apply multidisciplinary knowledge and skills in formulating, implementing and evaluating organizational strategies. Case analysis method predominates. Prerequisite: Senior standing. (3 crs.)
MGT431 - International Business Management
The concepts, problems and policies of international business enterprises for managers. Prerequisite: Junior-level standing. (3 crs.)
MGT452 - Human Resource Strategy and Planning
This course examines organizational human resources management from a strategic perspective. The key focus is on exploring HR planning and strategy concepts, developing an understanding of the related analytical tools, and determining how these concepts and tools can be used to enhance an organization's competitive position. (3 crs.)
MGT492 - Management Internship
On the completion of the course, the student should be able to see how the knowledge acquired in the management courses is applied in real-world situations. It provides students with an opportunity to translate academic principles to real-world situations and to test their career interests. It will also enable students to determine what additional skills are needed to be successful in the workplace. (Repeatable; variable crs.; a maximum of 12 credits can be used toward the completion of a baccalaureate degree.)


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There were restraining orders against John McKay, the man who went on a shooting rampage in Renton and Issaquah on Saturday. He had pleaded guilty earlier this year to harassment and domestic-violence charges and was embroiled in a lawsuit with a bank over his used-car business.
Tina McKay was so terrified of her estranged husband that she alerted neighbors to call the police if they ever saw him near her home.
"She described him to me," said Adrian Hagan, who lives next door. "She told me two weeks ago that she was scared of him."
On Saturday, John McKay proved her fears were justified.
The 48-year-old Renton man pulled up to the two-story duplex with a handgun. Police say he pistol-whipped two people in the house and shot a third person, a man. McKay then drove to his former mother-in-law's home nearby and shot her, police say.
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Police later found McKay in his rented car, dead of a self-inflicted gunshot.
Both of McKay's shooting victims remained hospitalized Sunday.
A restraining order was issued against McKay in King County District Court in May, after Tina McKay reported he threatened to kill her, her children and the rest of her family. "He told me to go ahead and get a restraining order," she wrote. "It can't stop a bullet."
McKay was embroiled in a lawsuit over a used-car dealership he operated in Renton. The bank claimed McKay and his partners owed more than $163,000. King County Superior Court granted a temporary restraining order to prevent McKay from selling his inventory.
McKay pleaded guilty to felony harassment and domestic violence in June. Last month, he pleaded guilty to malicious mischief. In both cases, the court issued no-contact orders against McKay and banned him from possessing firearms.
Tina McKay said her estranged husband didn't know where she was living, Hagan said. On Sunday, several neighbors gathered outside Tina McKay's rented home, in a neat neighborhood of identical white buildings with tile roofs. The glass door to the second-story patio was shattered and bullet scars pocked the front of the house.
Neighbors said Tina McKay moved in about a year ago with her daughter and her daughter's young child. The daughter's boyfriend also lives at the house.
The man who was shot during McKay's rampage had run into Martinez's yard and collapsed on the back porch. Medics treated him there. Martinez was left to clean up the blood stains.
Tina McKay's mother, Linda Ryan, 67, lives 15 minutes away in unincorporated King County, near Issaquah. On Sunday, the neighborhood was quiet, as people raked and blew leaves from their expansive lawns. Yury Colton, who lives across the street from the Ryans, was pulling out of his driveway on his bike Saturday when McKay drove up.
Colton waved, and McKay said hello. Colton didn't see McKay kick in the door, but he heard the gunshots and took cover in some bushes. He could see McKay chase Ryan into her backyard and shoot her several times.
When McKay left, Colton rushed to the fallen woman and called for help. "I put my hand on her back and let her know who it was," he said. "I was on the phone with the 911 operator."
Ryan was in satisfactory condition at Harborview Medical Center on Sunday. Colton said he heard from her family that she was already up on her feet. "She's going to be fine."
It was late Saturday before police found McKay dead in his car in the 13000 block of Martin Luther King Jr. Way South.
Sandi Doughton: 206-464-2491 or firstname.lastname@example.com


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Charter team holds themselves accountable for delivering the products and service their customers deserve
St. Louis, MO – For the past two years, Charter Communications, Inc. (NASDAQ: CHTR) has been making meaningful changes to its operations that directly improve the quality and consistency of its customers' overall experience. Today, Charter is announcing the national launch of the Charter ALL IN Customer Guarantee to assure customers that the company will deliver what it says it will, backed with firm financial commitments.
With its powerful broadband network, Charter has been recognized as the fastest Internet service provider1. The company has made significant investments in its network to provide more robust product capabilities and enhance reliability. The launch of the Customer Guarantee becomes the tangible cornerstone for customers to be assured of a strong and lasting commitment by Charter to provide best-in-class products and service.
"Put simply, we're putting our money where our mouth is and holding ourselves accountable to deliver the best customer experience," said John Birrer, Senior Vice President, Customer Experience. "We stand behind our products and services, and we're providing more tools and resources to our teams so they can make each customer experience great. We're approaching our business differently, always putting customers' needs first."
"Today, our products are more robust and our network is more reliable than ever. We're executing on a 2-hour arrival window and delivering a great customer experience on many fronts," said Steve Apodaca, Charter's President, Operations. "We're committed to delivering a great experience, and the Customer Guarantee sets standards of what customers should expect from us, and what we'll do to make up for it if something goes wrong along the way."
The Charter ALL IN Customer Guarantee makes four key commitments to customers:
30-Day Money-Back Guarantee
We believe in our people, our products and in providing our customers with exceptional service. We're confident you will be completely satisfied with your Charter experience. If for any reason you are not satisfied with a Charter service within the first 30 days, we'll give you your money back.
Service Experience Guarantee
We want you to enjoy doing business with us and we'll deliver on our commitments to you. We'll arrive during your scheduled appointment window and we'll complete your service call on the first visit, or we'll provide you a $20 credit.
Reliability Guarantee
We know that reliable service is important to you. Charter delivers outstanding service and reliability with a robust network. If you are without service for more than 24 hours, you'll receive a $20 credit upon request.
Product Promise
We are committed to providing cutting-edge technology and ongoing enhancements, including increased Internet speeds and more HD and On Demand choices. We'll provide functionality and improvements you may not have even imagined yet. At Charter, we never stop working to bring you additional value in your services.
Restrictions apply for all Guarantees. See charter.com/guarantee for complete details.
The Charter ALL IN Customer Guarantee is in effect beginning March 12. Customer concerns or issues not defined in the Customer Guarantee will continue to be handled in accordance with existing practices.
About Charter
Charter (NASDAQ: CHTR) is a leading broadband communications company and the fourth-largest cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter TV® video entertainment programming, Charter Internet® access, and Charter Phone®. Charter Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter's advertising sales and production services are sold under the Charter Media® brand. More information about Charter can be found at charter.com.
Analysts: Robin Gutzler | P: 314-543-2398


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Anchor Point Man Indicted by Federal Grand Jury for Money Laundering Conspiracy
|U.S. Attorney's Office October 21, 2011
ANCHORAGE—United States Attorney Karen L. Loeffler announced today that an Anchor Point man was indicted by a federal grand jury in Anchorage on one count of conspiring to launder money.
The one-count indictment names BJ Griffith, 22, an Anchor Point resident, as the sole defendant. According to the indictment, from sometime in September 2009 to August 2010, Griffith conspired with unnamed co-conspirators to engage in financial transactions involving drug-trafficking proceeds in order to conceal or disguise the source, ownership and control of those proceeds, and that he conspired to engage in monetary transactions exceeding $10,000 that involved drug trafficking proceeds. Specifically, the indictment alleges that on two occasions in 2009, Griffith caused title and registration for two different Cadillac Escalade vehicles to be issued in his name, although he knew that an unindicted coconspirator had purchased those vehicles with drug trafficking proceeds.
Assistant United States Attorney Kimberly Sayers-Fay, who presented the case to the grand jury, advised that the maximum penalties for money laundering conspiracy are 20 years in prison, a $500,000 fine, three years of supervised release and a $100 special assessment. Griffith presently has a federal money laundering charge pending in the District of Nevada that stems from different allegations.
The Federal Bureau of Investigation and Alaska State Troopers conducted the investigation the led to the indictment in this case.
An indictment is only a charge and is not evidence of guilt. A defendant is presumed innocent and is entitled to a fair trial at which the government must prove guilty beyond a reasonable doubt.


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Yesterday, Al Zollar kicked off the Pulse 2010 Conference with an overview of how IBM's Integrated Service Management approach is helping the world build a smarter planet.
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
See press announcements at IBM Pulse.
See variety of IBM blogs for news by specific focus areas.
Visit the Smarter Planet blog to continue the discussion.
Live photos from IBM Pulse Conference


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