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We are a big happy family, insists Mata
Rory Smith
Rory Smith is a football writer for The Independent.
Wednesday 14 December 2011
Andre Villas-Boas has created a "family" atmosphere at Chelsea, according to Juan Mata, settling one of the Premier League's most fractious dressing rooms and helping every player at a club notoriously riven by factions feel as though they are involved.
The 34-year-old Portuguese's methods have raised eyebrows at times this season, both inside and outside the club: his decision to ostracise Nicolas Anelka and Alex to Chelsea's youth teams, preventing them training with their team-mates after both handed in transfer requests, seemed draconian, while his reported insistence that the players celebrate their goals with his technical staff has been widely lampooned.
Regardless of how novel his approach is, though, Mata insists that it is working: victories against Newcastle, Valencia and, on Monday night, against the previously unbeaten Premier League leaders Manchester City have given Chelsea a crucial injection of self-belief. It is how the club responded to their travails prior to that triumphant week, though, that the Spain international sees as conclusive proof that the players are united behind their young manager.
"The team has shown in the worst moments of our season that we are with the manager," he said. "Now that we are in a run of results where things are more positive, everything is easier, but we have shown that we are together with the manager and with the technical staff. We are like a family.
"The manager wants everyone to feel involved, so that they feel ready to perform to their best, and that is what we have now. There are lots of players here but we all feel like we are part of things. We are not 11 players, we are a squad of 25. The manager decides everything and we just try to do whatever he wants us to do. We are in third place now, but we have to keep going. There is no point in beating City if we are going to lose straightaway. We have to keep winning.
"The most important thing in any sport is confidence. A few days ago, we did not have as much confidence as now, and that can only be attributed to the change in results. Now that we have beaten the leaders and qualified for the last 16 of the Champions League, we can keep growing in confidence. This last week has given us a lot of belief.
"We showed our character when we went a goal down to Mario Balotelli. We did not lose any of our fight. All of the things we have been working on, all of our preparations, came to the fore in the second half. We have to keep fighting, because we are still in with a chance of winning three trophies."
The Football Association confirmed Chelsea will face no sanctions for a tunnel confrontation following the victory against Roberto Mancini's side. The Italian alleged a comment from Ashley Cole sparked a 30-man commotion including players and technical staff.
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- Users
Friday and Streebek are assigned to some very strange robberies, like i.e. the stealing of one bat, a 30 feet long snake and the mane of a lion from a zoo. All the latest BAIT magazines were also recently stolen, and some chemichals that when are mixed correctly develops a very deadly gas. All these thefts have one thing in common; visit cards with the word "PAGAN" left at the crime scenes. Solving these crimes, including why plenty of police vehicles have been stolen lately, involves the usual; to drink coffee at strip tease bars, rescue kidnapped virgins from drowning and lose the job.
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£335 pw
4 bedroom house to rent Westhorne Avenue, Eltham, LondonDaniel Ford & Co are delighted to present this newly refurbished 4 bedroom 1 reception house moments away from Eltham Station. The house comprises of 3 double and 1 single bedroom, good size living room, fully tiled bathroom, separate toilet, and beautiful newly refurbished kitchen. The property ... More details ›
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4 bedroom house to rent West Park, Mottingham, SE9SPACIOUS FOUR DOUBLE BEDROOM SEMI DETACHED HOUSE, CLOSE TO MOTTINGHAM TRAIN STATION (ZONE 4). FREE REFERENCING FEES! 2 x Reception Rooms, Large Garden, En-suite to Master Bedroom!! More details ›
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4 bedroom detached house to rent Eltham Palace Road, Eltham**STUNNING DETACHED FAMILY HOME** This unique property is located in a sought after location within walking distance of both Mottingham and Lee train station. The home benefits from; 3 double bedrooms, 1 single bedroom, newly fitted family bathroom, fully fitted kitchen, open plan lounge, downsta... More details ›
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4 bedroom terraced house to rent Restons Crescent, ElthamFour bedroom newly refurbished house on Reston Crescent. Comprising of 4 double bedrooms, lounge, fitted kitchen, bathroom and garden. More details ›
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Newborn AIO 12 Pack
GroVia® Newborn All-in-ones are designed specifically for newborn babies.
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From New Hope to Philly, this weekend is full of fireworks, check out our picks: http://t.co/WZpLQQs56r http://t.co/1jQpoQfZ4X
Our full guide to July 4th celebrations in Philadelphia: http://t.co/rrBSEGGOmX http://t.co/zJiwMygite
A Guide To 10 Family-Friendly Events To Celebrate July 4th In Philadelphia: http://t.co/cyCvxV2Rge
Now Open: Nightscape, an immersive light show at Longwood Gardens: http://t.co/YmgfLJNBYh http://t.co/hup28FiOt8
Our Picks For First Friday Fun in Philadelphia Tonight, July 3: http://t.co/Sf53IqMuWr
Tonight: The Philly Pops perform a #free concert on Independence Mall for @July4thPhilly http://t.co/p6JqcU5Brp http://t.co/IwjR5mCcsu
Tomorrow, enjoy #free admission to the National Constitution Center & the National Museum of American Jewish History: http://t.co/LVycRrrKxE
Enjoy live jazz and after-hours art at The Barnes Foundation's First Friday party, tonight at 6 pm: http://t.co/Sf53IqMuWr
Friday Plans: Hang Outside at Spruce Street Harbor Park and RiverRink Summerfest: http://t.co/ygCQMTkZIp http://t.co/5nPY7JlSHH
September 11, 2013
Posted by Jillian Wilson
Posted on September 11, 2013 | Jillian Wilson
Filed in:
Events, Nightlife
This September evening feels a lot like summer, so take the opportunity to soak in the warmth with a night on the town. You're in luck, as a plethora of live performances take stages across town this evening. It's your last chance to catch the P.M. at the Penn Museum concert series before it ends […]
September 10, 2013
Posted on September 10, 2013 | Jillian Wilson
Filed in:
Arts, Attractions, Events
Fall at the Fabric Workshop and Museum means an abundance of carefully curated modern art discussions, exhibitions and lectures. This season welcomes Convergence: Declarations of Independence, a new series of free discussions on two evenings in September and October. The free lectures invite artists to discuss their work and inspiration before their residency at the […]
April 1, 2013
Posted on April 1, 2013 | Jillian Wilson
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Arts, Events, Nightlife, Shopping, Weekend
First Friday in Philadelphia has evolved into an epic night of art, parties and shopping excursions across the city. Art lovers, students and the general public join forces to crowd the streets of numerous Philadelphia neighborhoods on the First Friday of each month. Due to the event's immense success, Old City has expanded its First […]
March 26, 2013
Posted on March 26, 2013 | Jillian Wilson
Filed in:
Arts, Events
Kick off first Friday festivities at the Fabric Workshop and Museum's opening reception for its new exhibit, Changing Scenes: Points of View in Contemporary Media Art. The reception welcomes the exhibit to the museum with after-hours access from 6 to 8 p.m. on Friday, April 5 Changing Scenes: Points of View in Contemporary Media Art […]
December 7, 2012
Posted by Brittany Thomas
Posted on December 7, 2012 | Brittany Thomas
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Attractions, Shopping
Philadelphia is home to some of the most impressive and unique museums in all the world. Let us not forget that in addition to beautiful galleries and treasure-packed collections, nearly every museum has its own gift shop full of merchandise that could end up being exactly what the hard-to-gift might genuinely get excited about this […]
December 17, 2010
Posted by Allison Stadd
Posted on December 17, 2010 | Allison Stadd
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Arts, Shopping
Real shoppers know museums are more than repositories of cultural exhibitions: they make for excellent retail, and Philadelphia's are no exception. With its dense array of distinguished cultural centers, the Philadelphia area offers, by extension, seriously great shopping. Check out our picks for museum shop gifts below: • The Mütter Museum of The College of […]
September 28, 2009
Posted by Mary van Ogtrop
Posted on September 28, 2009 | Mary van Ogtrop
Filed in:
Events, Shopping
The inaugural Philadelphia Fashion Week (October 8-10) has the Philadelphia region abuzz about all things aesthetic, with a huge number of fashion exhibitions, runway shows and design celebrations taking place this fall. We've collected our favorites in gophila.com's Top Five Fall Fashion and Design Events. Whether you're into painting on a canvas or striking a […]


text:
Third summer session begins
312-2270. http://www.oswego.edu/extended_learning/summer_sessions.html
Location: SUNY Oswego
Saturday, July 4, 2:10 p.m. - 2:10 p.m.
Rice Creek Ramble
Guided walk showing visitors what creatures are around, what they eat and where they live. Participants should dress for the weather and call 312-6677 the morning of the hike to check trail conditions. Program size is limited; unable to accommodate groups. An adult must accompany children. Free.
Location: Rice Creek Field Station
Saturday, July 11, 11 a.m. - noon
Men's Soccer vs. St John Fisher Scrimmage (Time TBA)
Saturday, July 4, 2:10 p.m. - 2:10 p.m.
Women's Soccer vs. St. Lawrence
Tuesday, Sept 1, 4 p.m. - 6 p.m.
GOLD Third Thursdays
Visit http://www.facebook.com/events/453070221388940 for the latest locations or suggest your own!
Location: Various Cities
Thursday, July 16, 6 p.m. - 8 p.m.
Harborfest Housing Available
Saturday, July 4, 2:12 p.m. - 2:12 p.m.
Individuals or groups sometimes want to use the library as a setting or as background for filming and taking photos. To ensure that students are not unnecessarily interrupted as a result of this activity, it is necessary for people seeking to use the library in this way to first get permission from Library Administration.
When filming for a class assignment in which background is not important, suggested spaces for recording video are as follows: Group viewing room; group study rooms; Penfield Classroom 2.
- Students may receive permission to do course-related filming or photographing under the following circumstances:
- The filming does not interfere with students studying, library business, or events like Open House.
- The site within the library is appropriate and used in a safe manner.
- The filming is at a time and of short enough duration that it is not disruptive.
- The equipment used does not interrupt other use of nearby space, which may mean that only natural light is allowed.
- Student film crews are expected to conduct their work as they would in the real business world. This includes getting signed permission from Library Administration in advance of the time of the filming and having the permission in hand during the filming.
- Permission should be requested at least 24 hours ahead of time, and will only be processed Mon - Fri.
- Permission is not effective until the requestor receives an email confirmation.
Locations and times
- Some areas of the library are off limits to video shooting of any kind, such as the 3rd floor quiet study areas and staff work areas.
- The library does not want film shoots in the building during certain times of the academic year, such as Reading Days and Finals Week.
- Filming should generally be done during less busy hours, that is, between 8:00 and 11:00 am, Mon - Fri.
- Photographers must provide their own subjects or obtain the consent of anyone who is photographed.


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The Army is assessing capabilities and emerging C4ISR technologies as part of its efforts to shape the network of the future, including its annual integrated capabilities event at Fort Dix, NJ. The Product Director (PD) Command, Control, Communications, Computers, Intelligence, Surveillance, Reconnaissance (C4ISR) & Network Modernization Event 2012 (E12), which began April 16, focuses on the network in the near term and several years out. The findings will help senior leaders make informed decisions in shaping the Army's future force and network. "Network modernization is an Army priority. Each year our goal is to stand up a fully integrated and instrumented architecture that provides quantifiable data regarding the technical performance […]
Daily Archives: April 20, 2012
- Pentagon Increases Small Business Contracts to Disabled Veterans June 29, 2015
- In FY14, Uncle Sam Breaks Record for Small Business Contracting June 29, 2015
- Army official: JLTV decision may come by late summer June 29, 2015
- Pentagon says it needs $270 billion to upgrade nuclear arsenal June 29, 2015
- SMA pushes for black socks, headphones with PT uniform June 29, 2015
- Drone Aviation receives order for U.S. Army aerostat system enhancement June 24, 2015
- Army awards contract for WIN-T Increment 2 June 24, 2015
- Defense.gov News Article: Acquisitions Leader Urges Innovation, Technical Excellence June 24, 2015
- Jackson assumes control of Utility Helicopters June 24, 2015
- Army orders 19 MQ-1C Gray Eagle attack drones June 24, 2015


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halifax jobs
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Education Recruitment Consultant - Halifax
Ruth Moran Consulting - Halifax, West Yorkshire
Halifax Basic up to £30k. Depending on experience Excellent commission scheme with OTE £45k+ Are you looking to join a company that will treat you like an...
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*Halifax Located in Halifax, this 11-18 Secondary School are seeking to appoint both an English and a Maths graduate from a top 20 UK University to positions...
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...per hour LOCATION: Halifax, HX4 TYPE: Permanent Cordant Security is currently seeking a Corporate Security Officer to join our team in the Halifax (HX4) area.
2 days, 11 hours ago in Reed
Credit Risk Modeller (Halifax)
Next Ventures - Halifax, West Yorkshire
Knowledge of IFRS 9 (practical experience of working on such projects is not a pre-requisite) Location: Halifax Salary: £40,000. 60,000 depending on level of...
18/05/2015 in The IT Job Board
Sales Executive Halifax
Swinton insurance group - Halifax, West Yorkshire
Sales Executive If you have the communication skills to help customers understand insurance deals, you could progress your career in one of more than 300...
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Y4 Teacher required for Halifax
Leeds Diocese Supply Service - Halifax, West Yorkshire
My client school is seeking to appoint enthusiastic, a full time Class Teacher for Y4 from September 2015 who has the passion, drive and vision to develop and...
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The works 1 review - Halifax, West Yorkshire
Our client is a well established sub contract sheet metal fabrication company with welding, fabrication, punching, laser and press brake facilities. Due to...
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Gemstone Recruitment - Halifax, West Yorkshire
My Client, a large and successful secondary school in the Halifax area, is looking to recruit a Teacher of Mathematics, for a start after February half term...
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Risk Manager, Personal Current Accounts Acquisition...
Next Ventures - Halifax, West Yorkshire
...of banking products. Experience of credit and behavioural scoring. Experience of SAS or SQL Location: Halifax Salary: £45,000. 70,000 depending on...
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NET Developer - Digital Download Site - Halifax
Noir Consulting - Halifax, West Yorkshire
Net developer (asp. Net, c#, vb. Net, c#. NET, VB, dot NET, Web Application Development. Net 4.5, asp. NET MVC 5, WCF, SQL Server 2014, KnockoutJS, T4...
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Registered Nurses - Nursing Homes - Huddersfield/ Halifax
Precedo healthcare - Huddersfield, West Yorkshire
Registered Nurses needed to work within various EMI throughout the Huddersfield/Halifax area Pay Rates. 15.00. £20.00 ph. On-going. Bank Precedo Healthcare...
4 days, 1 hour ago in Jobsite
Immediate Start Credit Controller - Halifax
Sewell Moorhouse Recruitment - Halifax, West Yorkshire
Sewell Moorhouse are currently recruiting for an experienced Credit Controller to join a well established business based within the Halifax area. This is...
1 day, 8 hours ago in Reed
Sales Executive - Halifax
Demob Job - Halifax, West Yorkshire
Demob Job Reference: J1570 Job Title: Sales Executive Location: Halifax, West Yorkshire Salary: £20,000. 30,000 DOE plus Benefits Start Date: ASAP...
1 week, 3 days ago in Total Jobs
SAS Analyst - Halifax, W. Yorkshire
Hays IT - Uk Posting account - Halifax, West Yorkshire
Halifax, W. Yorkshire Portfolio Analytics & Reporting Senior Risk Analyst Rate: £450-550 Location: Halifax Specific skills or knowledge. Strong information...
3 weeks, 2 days ago in The IT Job Board
DataStage Consultant - Halifax, W. Yorkshire
Hays IT - Uk Posting account - Halifax, West Yorkshire
Halifax, W. Yorkshire This role will be as DataStage Subject Matter Expert, providing guidance and QA on delivery of designs (MLPD's) from offshore partner...
3 weeks, 3 days ago in The IT Job Board


text: Cut To The Baby ! ( David Spates ) By davidspates David Spates and JohnOllie show you that making entertaining skits is not that easy.... more »David Spates and JohnOllie show you that making entertaining skits is not that easy. Check out David's many other videos like "Kobe Bryant Spoof" "2 Girls, 1 Cup Warning", "That's messed Up" and many others with more to come. Add him as a friend and subscribe. :-) « less Published May 08, 2008 1.3k views More Info » Full Credits davidspates Uploader Additional Credits Additional Credits: David Spates John ollie Donnovan Spates Stats & Data 67 Funny Votes 8 Die Votes 1,250 Views Published May 08, 2008 Categories: Sketch Keywords: The Baby Check Out david spates johnollie baby cute skits funny knife gun Blood Shot drill home improvement woman girl pretty raina sketch Up Next: Take Off The Towel ! ( David Spates ) AUTOPLAY Up Next In: 10 Take Off The Towel ! ( David Spates ) What Would You Do If? - Elevator - ( David Spates ) 2 Girls 1 Cup Adults Only Warning - David Spates - Reaction Danny Bonaduce Hurts Jonny fairplay - Talking With Dave #1 Follow Facebook Twitter Tumblr Instagram Browse Related Comments 90+ more View All ▶ davidspates Vaguely Related Videos Vaguely Related Pics & Words Advertisement Advertisement From Around the Web ZergNet


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Joined Articleswrap on December 29, 2011Published Articles : 2
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About Stephanie Ellsey
Stephanie Ellsey is a professional article author for dozens of websites writing about topics such as fashion issues. Now she is sharing her idea about English Antique Furniture.
Recent Article By Stephanie Ellsey
Various Types of Timeless English Antique FurnitureEnglish antiques from the William and Mary period are strikingly Dutch in their appearance, setting them apart from other English-era furniture.Home Improvement >Furniture January 30, 2012
Antique English Victorian Writing Tables Are Stylish and FunctionalEnglish Victorian writing tables have a distinctive style that makes it very obvious what time period they came from. The furniture that was created during the reign of Queen Victoria.Home Improvement >Furniture December 29, 2011


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top horses
entries & results
All Headlines
The real Bodemeister shines on national television
Wednesday, June 10, 2015
The Triple Crown festivities continued on Wednesday when Bob Baffert was interviewed...
[read more]
American Pharoah is the one: Triple Crown glory
Saturday, June 06, 2015
Zayat Stables' homebred superstar American Pharoah made history for his trainer Bob Baffert on Saturday, winning the Belmont S. (G1) to become racing's 12th Triple Crown winner...
[read more]
American Pharoah reigns in Preakness (G1)
Saturday, May 16, 2015
American Pharoah continued on his quest for the Triple Crown with a spectacular seven length victory in the $1.5 million Preakness S. (G1), earning Bob Baffert his sixth victory in the race...
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Copyright © 2015 Bob Baffert Racing Stables, Inc. All rights reserved.
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Brilliant Paynter gives Baffert record sixth Grade 1 Haskell
Sunday, July 29, 2012
Paynter gives Baffert his sixth Haskell I. win
Zayat Stables' Paynter ran by Gemologist with three furlongs to go en-route to a dominating 3 3/4-length victory in the $1 million Haskell Invitational Sunday at Monmouth Park. The victory marked the sixth time, and third in a row, that Bob Baffert has visited the Monmouth winner's circle with a Haskell winner, both records for the historical race.
Coming off a close second in the June 9 Belmont S. (G1), Paynter was sent off the even money favorite in the Haskell's six horse field. Rafael Bejarano, who was aboard the bay colt for the first time, sat just off the pace set by Gemologist for the first six furlongs. Bejarano gave his mount a nudge midway around the far turn, and Paynter responded with zeal, clearing off easily to finish the mile and an eighth in 1:48.87. He earned a 108 Beyer Speed Figure, a career best and one of the highest numbers of any sophomore in 2012.
"Jimmy (assistant trainer Barnes, who saddled Paynter while Baffert was in California) and I have always been high on him," Baffert said of Paynter. "It was nice to finally get a big win for Zayat (Stables) and with Rafael Bejarano."
When asked what it was like to win a sixth Haskell, the trainer said, "When you win, they always feel like the first one. They're all exciting and they never get old."
"I knew I could come from off the pace if I wanted to," Bejarano said. "I pulled him to the outside and that was that. He ran so easy.
"I knew Gemologist was the horse to beat, but if he wanted to go to the lead, that was fine. At the half-mile pole, my horse blew by him and that was that."
Paynter, who won the first stakes race of his six-race career, earned $600,000 for his Haskell victory, bringing his career total to $952,224 on a record of three wins and two seconds in six starts.
Barnes said that Paynter would ship back to southern California on Tuesday, then return to the East Coast and run in the $1 million Travers (G1) at Saratoga on Aug. 25.
Baffert's previous Haskell winners were Point Given (2001), War Emblem (2002), Roman Ruler (2005), Lookin at Lucky (2010), and Coil (2011).
Baffert 2013


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none2 4 years, 5 months ago
"Kansas is one of nine states noted in United Van Lines' 2010 migration study for the high rate of people leaving the state. The others are Missouri, South Dakota, Illinois, Michigan, Ohio, Pennsylvania, New Jersey and New Hampshire."
I think you mean North Dakota -- not South Dakota.
wmathews 4 years, 5 months ago
Good catch! I updated the caption.
Mark Jakubauskas 4 years, 5 months ago
OK, this is a much better graphic than what ran in the paper. This one finally makes sense - there's a legend, there's information to be communicated...much better than the sloppy map that ran in the paper. I looked at the graphic that ran with the story and had to wonder why it was being used...as decoration ? Certainly not informational - there was no legend or explanation of the colors, and if the intent was to show readers where Kansas is located in the US...well, if your readers don't know where Kansas is, they've got a real problem.
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World Bank Supports Improved Tourism Infrastructure in Georgia's Samtskhe-Javakheti and Mtskheta-Mtianeti Regions
WASHINGTON, July 1, 2015 – The World Bank Board of Executive Directors approved today an International Bank for Reconstruction and Development (IBRD) loan in the amount of US$60 million to Georgia for... Show More + the Third Regional Development Project. The project objective is to improve infrastructure services and institutional capacity to support increased contribution of tourism in the local economy of the Samtskhe-Javakheti and Mtskheta-Mtianeti regions.The project includes two components: i) urban regeneration and tourism circuit development and provision of public infrastructure to attract private investments, and ii) institutional development."The main beneficiaries of the project are the residents and tourists in Mtskheta-Mtianeti and Samtskhe-Javakheti regions, who will have access to improved public and tourism infrastructure in renovated cities cultural heritage sites," said Henry Kerali, World Bank Regional Director for the South Caucasus. "The goal is to attract private investments, promote public-private partnerships, revitalize local business activity, and develop regional tourism circuits. Owing to these improvements, the population of the region is expected to see an improved quality of life."The Samtskhe-Javakheti and Mtskheta-Mtianeti regions are expected to receive improved access to, and quality of, public infrastructure; increased volume of private sector investment; and increased number of small and micro enterprises in renovated sites and cities. The Government will benefit from increased overall tourism spending and satisfaction, job creation, improved institutional capacity of selected agencies, and improved capacity to operate and maintain assets.A series of broad-based public consultations were held by the World Bank Georgia Office that helped to identify the needs of the region, complete the Tourism Development and Marketing Strategy for each region, and prepare the project to respond to these needs.A tourism circuit was identified in each region in participation with all stakeholders. Each region offers a variety of tourism products with the potential to offer high-quality tourism through preserving and enhancing cultural heritage, ecosystems, wildlife, winter-ski resorts and summer-mountain adventure activities. Harnessing the tourism potential of both regions would help to provide job opportunities particularly in boutique hotels and SMEs sectors."The project aims to promote the local economy in the two regions by carrying out an integrated approach to developing tourism, focusing on infrastructure, urban renewal, cultural heritage restoration, developing skills and making the environment attractive for private sector investments in the regions," said Ahmed R. Eiweida, Task Team Leader for the Regional Development Projects. "Overall, the project is expected to support better integration of these two regions in the broader Georgian and regional tourism context."The project is expected to support better integration of the two regions with the country-wide tourism circuits, to better utilize the hitherto untapped significant tourism and hospitality industry potential. The two regions will be reinvigorated to join Georgia's key regions of growth and attraction in the broader tourism and economic growth context.By focusing on promoting productive activities along with provision of complementary infrastructure and basic services, the proposed Project can offer income generating opportunities for these regions. Employment opportunities can, in turn, help boost shared prosperity in the two regions.The Third Regional Development Project will continue to support institutional capacity and performance of the Georgia National Tourism Administration (GNTA), National Agency for Culture Heritage Preservation of Georgia (NACHP), National Museum, the project implementing agency – Municipal Development Fund of Georgia (MDF), and other local and regional entitiesThis is the third regional development project approved by the World Bank for Georgia. The first Regional Development Project for Kakheti (US$60 million IBRD loan) was approved by the World Bank in March 2012, and the second Regional Development Project for Imereti (US$30 million IBRD loan) in November 2012.World Bank commitments to Georgia since 1992 total approximately US$ 3.47 billion. Show Less -
Georgia - Third Regional Development Project
WASHINGTON, July 1, 2015 - The World Bank's Board of Executive Directors today approved the following projects:IBRD Loan: US $60 millionTerms: Maturity = 25 years, Grace = 14 yearsProject ID: P150696P... Show More + roject Description: The objective of the project is to improve infrastructure services and institutional capacity to support increased contribution of tourism in the local economy of the Samtskhe-Javakheti and Mtskheta-Mtianeti regions. Show Less -
The World Bank and the Republic of Poland Host Knowledge Sharing Event in Tbilisi
Tbilisi, June 22, 2015 – The World Bank and the Ministry of Foreign Affairs of the Republic of Poland in cooperation with the Ministry of Finance and the Ministry of Economy and Sustainable Developmen... Show More + t of Georgia launched a two-day knowledge sharing event between Poland and Armenia, Azerbaijan, Belarus, Georgia, Moldova, and Ukraine as a part of a Poland as a Global Development Partner project.The specific objective of the event is an exchange of experience between high-level technical decision-makers in Poland and the group of Eastern Partnership countries.In addition to specific exchanges of experience, this event is expected to promote more contact between high-level technical experts and decision-makers among these countries. This process will add to ongoing bilateral efforts by: (i) focusing on economic reform issues, in particular empowering local institutions to provide better public services and assuring macroeconomic and financial stability; and (ii) providing a neutral forum for a mutual exchange of experiences."We are gathered here today not only because of Poland's accomplishments during the last 25 transition years, but because looking forward - Poland is expected to play an increasingly significant role on the global development scene, by influencing debates internationally and within the EU, sharing its successful experience of economic transition, and supporting global development efforts. The main topic of today's seminar – decentralization – was a cornerstone of Poland's success and is now high on the reform agenda in Eastern Partnership countries." said Mr Andrzej Cieszkowski, Ambassador of the Republic of Poland to Georgia."In recent years, the World Bank has fostered cooperation across countries in a peer-learning format. Today's event aims to share the experience of Poland in transforming its economy with other Eastern Partnership countries. It also provides an opportunity for the other countries to share their own experiences implementing specific reforms," said Henry Kerali, World Bank Regional Director for the South Caucasus."This event is part of a series aimed at facilitating knowledge transfers and promoting cross-country contacts. Subject to the interest by relevant parties – including all Eastern Partnership Countries - the World Bank stands ready to follow up on this event to develop a lasting process of peer learning within the group of countries represented here today and possibly other countries, as well." said Marina Wes, World Bank Country Manager for Poland and the Baltic countries.The thematic sessions are intended to provide a framework for candid, reflective and interactive discussions between high-level policy-makers from the invited countries and prominent Polish experts and practitioners on key political and economic reforms. This event is the second in a series aimed at facilitating knowledge transfer and promoting cross-country contacts.The World Bank stands ready to follow up on this event to develop a lasting process of peer learning within the represented group of countries, and possibly other countries from around the world in future. Show Less -
Aging in Europe and Central Asia – A Gray Tsunami or a Golden Era?
New World Bank report looks at both the challenges and opportunities of an aging populationVIENNA, June 17, 2015 – Societies are aging across Europe and Central Asia, but individuals are not – a demog... Show More + raphic trend driven primarily by declining fertility rates rather than increased longevity, says the new World Bank report, Golden Aging: Prospects for Healthy, Active and Prosperous Aging in Europe and Central Asia.Launched today in Vienna at the Ministry of Finance, the report finds that the social and economic consequences of aging societies are complex and diverse – but not necessarily negative. The report identifies significant opportunities in a range of policy areas which, if fully seized, can help societies foster more active, healthy, and productive aging.In demographic terms, Europe and Central Asia is the oldest region in the world. In Central and Eastern Europe, the average age of the population is 10 years higher than the rest of the world, while relatively young countries such as Turkey and those in Central Asia are catching up fast. In many countries across the region, people are adapting to the new demographic shift, but there is also much concern and apprehension. A common perception is that pensions and health systems will come under pressure because an increasing number of elderly people will be dependent on the contributions of fewer workers to sustain these systems. The report suggests, however, that if governments enable individuals to participate more and longer in the labor market, dependency ratios could in fact remain quite stable."A long-held belief is that aging populations tend to go hand-in-hand with economic decline," said Hans Timmer, World Bank Chief Economist for Europe and Central Asia. "However, a smaller size of young cohorts opens the opportunity to equip them with better quality education and more capital, ultimately boosting their productivity."Furthermore, productivity does not inevitably decline with age, while skills often shift with aging. This report shows that firms can take advantage of these changes and increase the application of production techniques that use age-appreciating skills more intensively.Aging societies are not destined to experience a stagnation or decline in living standards. However, the behavioral changes that help reduce dependency and sustain productivity do not necessarily happen automatically. A supportive environment, including the right incentives and policies, can facilitate this transition. Indeed, in Europe and Central Asia, bold adaptive action is needed across many policy areas to support active, healthy, and productive aging. These areas include much more than reforming the intergenerational transfer and pension systems – they encompass, among others, shifting health systems toward preventive care, primary care, and more diagnostics; reforming educational systems to bolster the cognitive skills needed for productive employment along longer working lives; and reforming labor market institutions to allow women to reconcile family and career goals, and older people to work more flexible hours."The report gives an excellent overview of the various challenges European and Central Asian countries face due to an aging society," said Hans Jörg Schelling, Minister of Finance of Austria. "The problems are, in fact, not new, but European policy makers are still struggling to define the right policy mix to allow for a decent aging of our population today and in the future. The findings of the report are valuable contributions to the ongoing discussion for economists and policy makers alike."A successful policy package for aging societies must be sustainable and equitable, covering the whole lifecycle – supporting education, families, work, and retirement. If this happens, the report concludes, societies in Europe and Central Asia can move closer towards what ancient mythology describes as "the Golden Age" – a state of harmony, stability, and prosperity where people live long and healthy lives.For an online copy of the report and related information, please visit: www.worldbank.org/en/region/eca/publication/golden-aging Show Less -
EU-funded FLEG II Program Supports Bilateral Cooperation and Best Practice Sharing
Along with providing specific support needed by individual countries, FLEG II Program also supports activities jointly implemented in all seven beneficiary countries or in several of them – depending ... Show More + on common interests and priorities. Georgia and its neighboring Armenia have held two round table discussions hosted by each of these countries to share experience and agree on the modality of future cooperation.The second phase of the event took place on 8-9 June, 2015, and was hosted by the National Forestry Agency of Georgia. Mr. Tornike Gvazava, Head of the National Forestry Agency of Georgia (NFA), highlighted the importance of support to the two countries in building partnership and developing synergy for improved forest management provided under the ENPI FLEG II Program. Show Less -
Georgia Builds Momentum for a Green Transport Strategy
Intended contributionIn parallel, Georgia is preparing its Intended Nationally Determined Contribution (INDC) towards a new international climate agreement to be reached at the UNFCCC in Paris in Dece... Show More + mber 2015.The workshop was also attended by advisors to the team working on INDC and the Ministry of Environment, and discussions centered on how much the transport sector can contribute to the INDC. The teams discussed the methodological framework used in INDC vis-à-vis the current Green Freight Transport and Logistics study, and are working together to ensure consistency between the sector inputs and country-wide commitments to the international climate agreement. Show Less -
World Bank and International Investment Bank Foster Collaboration
Memorandum of Understanding signed on working together in the areas of development finance, financial management, and corporate governanceTbilisi, May 14, 2015 – The International Bank for Reconstruct... Show More + ion and Development (IBRD) and the International Investment Bank (IIB) have launched the implementation of a Memorandum of Understanding (MoU) to set the framework for collaboration between the two development institutions in the broad areas of development finance, financial management, and corporate governance. The MoU was signed by Laura Tuck, World Bank Vice President for Europe and Central Asia, and Nikolay Kosov, Chairman of the Board of the International Investment Bank."We look forward to sharing our global experience in using our financial, analytical, and advisory instruments with the International Investment Bank for the benefit of all its member countries," said Laura Tuck. "We have engaged with a number of other national and international development banks, helping strengthen their capacity and supporting alignment of their practices with the standards of leading development banks."As stated by Nikolay Kosov, "since late 2012 the IIB has been undergoing a major reform. Thanks to our efforts, the bank is now operating as a fully-fledged international financial institution and has joined the broader community of multilateral development banks with the World Bank in the center. However, we understand that there is still progress to be made and, in order to increase our capacity to support the economic development of our member states, we have decided to engage in a capacity-strengthening exercise with one of our key partners." The MoU defines key thematic areas for cooperation, including but not limited to:Improving the efficiency of financial instruments which the IIB currently uses, and the development of new onesCapacity-building to further strengthen IIB's project cycleDiverse aspects of corporate governance, treasury and risk management practicesImprovement of compliance procedures and development of independent accountability mechanismCooperation and consultations in respect of raising capital and participation in investment funds Business and strategic planningFacilitation of IIB's participation in professional networks of international and national development banksStrategic communicationsThe first World Bank's knowledge transfer program will support the IIB in further strengthening its governance and anti-corruption mechanisms, in order to fully align them with the practices of leading multilateral development institutions.About the World BankThe World Bank Group (WBG) is one of the world's largest sources of funding and knowledge for developing countries. It comprises five closely associated institutions: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC), the Bank's private sector arm; the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank works closely with the rest of the World Bank Group to help developing countries reduce poverty, promote economic growth, and build shared prosperity. The institution provides a combination of financial resources, knowledge and technical services, and strategic advice to developing countries.About the International Investment BankIn 2012, the member countries of the International Investment Bank decided to re-launch it under new management. Since then, the IIB received two investment-grade ratings from Moody's (Baa1) and Fitch (BBB-), issued its first bonds, and in 2014 alone increased its assets by almost 50% and its loan portfolio by 150%. The bank is unique in that it brings together a relatively small number of countries from three continents – Bulgaria, Cuba, Czech Republic, Hungary (a newcomer), Mongolia, Romania, Russia, Slovakia and Vietnam. In 2013, these countries approved an increase in IIB's paid-in capital of at least EUR 176 million, supporting the bank's expansion, assisted by the recently established IIB European Regional Office and IIB's local representative in Vietnam, first such in the 45 years of its existence that the IIB celebrates this year. Show Less -
UNFPA and World Bank on Exploring Policy Options to Address Gender Biased Sex Selection in Georgia
TBILISI, May 4, 2015 – A Conference - Gender Biased Sex Selection in Georgia: Context, Evidence, Implications and Proposed Solutions - jointly organized by the United Nations Population Fund (UNFPA) a... Show More + nd the World Bank took place today in Tbilisi, Georgia.The conference discussed the findings of the research undertaken recently in the South Caucasus including Georgia on the causes, consequences and implications of gender-biased sex selection, as a collaborative initiative co-funded by the World Bank under the Umbrella Trust Fund for Gender Equality and the UNFPA within the framework of the UN Joint Programme "To Enhance Gender Equality in Georgia" funded by the Government of Sweden in partnership with the Gender Equality Council of the Parliament of Georgia."Our study used quantitative and qualitative methods to show how in the South Caucasus most parents' wish to have at least one son can add up to a situation where fewer girls than boys are born each year and consequently a situation that is unfavorable to women and to the society. And data indicate that Georgia is currently moving away from this imbalance so it is the right time to think of ways in which this trend can be encouraged. This conference gave us a valuable opportunity to come together with stakeholders and reflect on policy lessons that are relevant for Georgia", said Nistha Sinha, World Bank Senior Economist and a co-author of the study "Missing Girls in the South Caucasus"."The comprehensive country report for Georgia developed by Prof. Guilmoto in cooperation with GeoStat offers the first systematic inquiry of the long-disputed existence of sex selection in Georgia, leading to a reasonable estimate of the extent of the phenomenon and its variations across the country. Most probably, the main source of change will be the transformation of cultural attitudes resulting in a decline in son preference. The more quickly these transformations in gender discriminatory attitudes take place, the smaller the overall consequences of sex imbalances at birth on Georgia's future demographic structures will be. We hope that the policy recommendations elaborated at the conference will be implemented so that the positive trend observed during the last few years in reducing the sex imbalance is encouraged and sustained", said Lela Bakradze, Assistant Representative, UNFPA Country Office in Georgia.Gender-biased sex selection, manifesting in birth ratios strongly skewed in favor of boys, is an emerging concern in the South Caucasus and recently, evidence and research for these countries is building up. This practice emerged in the South Caucasus after independence in the early 1990s. Amartya Sen famously described this skewed sex ratio as a phenomenon of "missing women" – women who could still be with us if there were no harmful practices that reduced their chance of birth and survival. The issue of "missing women" has received significant attention at the global level in the last few decades, particularly in China, India, and South Korea. The 2012 World Development Report on Gender Equality and Development calculated that each year 3.9 million women under 60 years of age could be considered "missing". The 2012 UNFPA report on Sex Imbalances at Birth put the number of missing females at 117 million. A small yet significant contribution to this global figure comes from the South Caucasus countries.The research in the South Caucasus proceeds from growing concern about potential sex imbalances at birth in several East-European countries, following the United Nations interagency statement of 2011 on gender-biased sex selection (OCHR et al. 2011) and the report prepared the same year for the Parliamentary Assembly of the Council of Europe (PACE) on prenatal sex selection in Southeast Europe and in the Caucasus. The studies presented at the conference described the root causes to be parents' wish to ensure birth of at least one son ("son preference") which is exacerbated by a trend towards smaller families and economic uncertainties compound this trend. Greater availability of sex-detection technology has enabled many parents to act on this preference for sons.In Georgia, it had already been estimated that in 2010 about 25,000 girls aged 0-19 years were missing from the country's population owing to the sex imbalances at birth that occurred since the 1990s. During the last years the sex imbalance at birth appears to have begun to reduce. According to the latest figure, it is now below 110 male births per 100 female births, getting closer to the normal ratio.The participants of the conference, representing key stakeholders, civil society, academia and professional associations, engaged in a dialogue to discuss the recommendations for policy options that address causes of this harmful practice by tackling the root causes. Promising policy approaches consist of fighting against forms of gender inequity within family and society, empowerment of girls and women and advocacy, awareness and education that help raise the value of daughters to become equal to that of sons. Show Less -
World Bank Supports Georgia's Efforts to Increase Private Sector Competitiveness
WASHINGTON, April 28, 2015 – The World Bank Board of Executive Directors today approved an IBRD (International Bank for Reconstruction and Development) loan of US$60 million for the First Programmatic... Show More + Private Sector Competitiveness Development Policy Operation for Georgia. This is the first in a series of three Development Policy Operations (DPOs) aimed at strengthening shared prosperity and eliminating extreme poverty in Georgia through policies that stimulate private sector productivity, foster investment and create a fair business environment that enables growth by small and medium enterprises (SMEs) and new firms.The development objective is to increase private sector competitiveness through second generation business environment reforms, financial sector deepening and diversification, and increasing firms' capacity to innovate and to export."These policies have been prioritized in the Government's development strategy Georgia 2020, which sets out its vision for inclusive development. The DPO series is also a core element of the World Bank Group Country Partnership Strategy (CPS) for 2014-2017, and contributes to the CPS goal of enabling the private sector to become the main driver of employment creation and provider of income opportunities for the bottom 40 percent of the population," said Henry Kerali, World Bank Regional Director for the South Caucasus."The policies supported by this DPO are expected to improve the living conditions of Georgian households by enhancing private sector competitiveness and increasing the country's growth potential. Promoting a business-friendly environment, financial sector development, enhancing social and financial safety nets, and spurring innovation and trade lie at the center of Georgia's inclusive growth agenda," said John Gabriel Goddard, World Bank Senior Economist and Task Team Leader for this Program.This DPO series will support the reforms addressed in the Government's strategy by strengthening public-private dialogue, connecting small and medium sized enterprises (SMEs) to markets and information, and enhancing the public procurement system. Reforms are also being introduced to strengthen social and financial safety nets, particularly through comprehensive pension reforms and the introduction of a deposit insurance system. Reforms in the capital and insurance markets will help to address supply and demand-side constraints to accessing financial services. Reforms to upgrade the telecommunications sector; the introduction of an innovation support framework aligned with European Union (EU) practices; and upgrading of the services provided by state institutions in the areas of metrology, standards and accreditation, will underpin long-term productivity growth and leverage the benefits of membership in the Deep and Comprehensive Free Trade Area (DCFTA) and the Association Agreement with the EU.This DPO is part of a larger package of reforms supported by the World Bank Group. The Inclusive Growth DPO that is being implemented in parallel supports reforms to strengthen fiscal oversight of public institutions and improve the coverage and quality of health and education services.This is an IBRD flexible loan of US$60 million with a 25 years maturity and 14 years grace period.World Bank commitments to Georgia since 1992 total approximately US$ 2.27 billion. Show Less -
World Bank Supports Georgia Towards Achieving Inclusive Growth
WASHINGTON, April 28, 2015 – The World Bank Group's Board of Executive Directors today approved an IBRD (International Bank for Reconstruction and Development) loan of US$60 million for the First Incl... Show More + usive Growth Programmatic Development Policy Operation (DPO) for Georgia. This is the first in a series of three operations spanning 2015-2017.This operation will support the government in improving public service delivery and strengthening fiscal oversight by implementing reforms in public financial management, social services, and the framework for civil services. The policy actions are anchored in the Country Partnership Strategy for 2014-2017 and are consistent with the government's development strategy – Georgia 2020.The DPO supports two objectives: strengthening fiscal oversight of public institutions and improvements in budgeting and the framework for civil service reform; and improvements in the coverage and quality of social services and in monitoring of outcomes."This operation supports the government in improving its public service delivery and fiscal management to make growth more inclusive. The first generation reforms which started a decade back have helped Georgia improve its business environment, achieve sustained growth rates and maintain low inflation," said Henry Kerali, World Bank Regional Director for the South Caucasus. "However, socio-economic vulnerabilities persist in the country. To tackle these issues, further improvements in the living standards of Georgians will need to come from investment in human capital, enhanced private sector competitiveness, and fiscal, social and environmental sustainability.""The main development challenge faced by the country is achieving more inclusive growth, which will require investment in human capital and improvements in private sector competitiveness," said Mona Prasad, World Bank Senior Economist and Task Team Leader of the DPO program. "While private sector development, supported by another DPO series in Georgia, will help create more jobs, this DPO series will help build human capital and support macroeconomic stability and effective policy making." The new operation approved today builds on previous development policy operations that concentrated on building competitiveness for sustained growth. The current DPO series lays the foundation for inclusive growth by supporting further reforms in the areas of public financial management and the social sectors. The design of the reform program was led by the government. The areas chosen were those where the World Bank had a strong track record of engagement, and the reform actions were based on a realistic assessment of the country's implementation capacity.This is an IBRD flexible loan of US$60 million with a 25 years maturity and 14 years grace period.World Bank commitments to Georgia since 1992 total approximately US$ 2.27 billion. Show Less -
Georgia - First Programmatic Private Sector Competitiveness Development Policy Operation
IBRD Loan: US $60.0 million Terms: Maturity = 25 years, Grace = 14 yearsProject ID: P149998Project Description: The objective of the project is to support the government's efforts to spur inclusi... Show More + ve economic growth through second generation business environment reforms, financial sector deepening and diversification, and initiatives to increase firms' capacity to innovate and export.For more information, please visit here: http://www.worldbank.org/en/country/georgia Show Less -
Georgia - First Programmatic Inclusive Growth Development Policy Operation
IBRD Loan: US $60.0 million Terms: Maturity = 25 years, Grace = 14 yearsProject ID: P149991Project Description: The objective of the project is to support the government in its efforts to improve... Show More + public service delivery and strengthen fiscal oversight.For more information, please visit here: http://www.worldbank.org/en/country/georgia Show Less -
Stalling Economic Growth in Emerging Europe and Central Asia
Oil price shock and slowdown in Russia impacting region's growth outlookWASHINGTON, April 17, 2015 - In the Emerging Europe and Central Asia (ECA) region, lower oil prices and the economic slowdo... Show More + wn in Russia are weighing heavily on many economies in Eurasia, while countries in the Eurozone are benefiting from lower oil prices and a modest economic recovery. Overall, economic growth in ECA will be almost non-existent in 2015, down from 1.8 percent last year, the World Bank said during the 2015 World Bank/IMF Spring Meetings.This drop in growth largely comes from a major slowdown in Russia, which is caused by lower oil prices and a sharp economic downturn. Not counting Russia, the rest of the region is expected to grow by 2.8 percent in 2015."Emerging Europe and Central Asia is expected to be the slowest growing region worldwide, with almost no growth forecast for 2015," said Laura Tuck, Vice-President for the World Bank's Emerging Europe and Central Asia region. "These low growth prospects are driven in large part by those countries in the eastern part of the region that are highly dependent on oil exports, or on trade and remittances from oil exporting countries, which are experiencing a slowdown. This is compounded by ongoing geopolitical tensions due to the conflict in Ukraine. Poor households are hit either directly because they receive fewer remittances, or indirectly because of the macroeconomic consequences, including higher import prices, the disappearance of jobs in construction and other non-tradable sectors, and potentially lower government transfers because of induced fiscal pressures. As a result, poverty rates are expected to rise."Tuck added that, "On the other hand, Central and South Eastern Europe and the Western Balkans – those countries that have close ties to the Eurozone – are benefitting from an increased pickup in net exports. The Eurozone is experiencing a nascent but modest recovery, with an expansionary monetary policy and declining oil prices, which is boosting consumer and business confidence.Impacts of Falling Oil Prices and Geopolitical tensionsGDP growth in Russia was just 0.6 percent in 2014, compared to 3.5 percent in 2012 and 1.3 percent in 2013.Looking ahead, the baseline scenario calls for a sharp recession in Russia, with a projected contraction of 3.8 percent in 2015 and 0.3 percent in 2016. This forecast is based on expectations of an ongoing slump in oil prices (oil prices remaining in the US$50-60 range) and no immediate resolution of geopolitical tensions.The flexibility introduced into the exchange rate regime (the ruble has depreciated nearly 40 percent over the last year) has allowed the country to avoid a balance of payments crisis and has facilitated rebalancing of demand and production away from imports and toward domestic products and exports.Countries in the South Caucasus, Eastern Europe, and Central Asia have been hard hit by the downturn in Russia and the oil price shock, directly and indirectly due to lower oil revenues, or a decline in remittances, and trade. Growth rates in 2015 are expected to be half those seen in 2014 in the South Caucasus and Central Asia, while Eastern Europe, which includes Ukraine, is expected to fall further into recession. Benefiting from the Eurozone linkEU-Central and South Eastern Europe (EU-CSEE) countries are expected to see growth remain roughly the same in 2015 as in 2014 – about 2.7 percent – which is a significant improvement from the previous two years when growth was very modest (0.5 percent in 2012 and 1.2 percent in 2013), but it still remains far below potential. Unemployment rates remain stubbornly above 10 percent in many EU-CSEE countries and consumption growth is sluggish.Economic growth in the Western Balkans is expected to be a modest 1.2 percent in 2015, up from 0.7 percent in 2014 as a pick-up in net exports is expected to offset slowing investment and consumption. The Western Balkans still remain heavily burdened by the lack of new credit, and non-performing loans are the highest in the ECA region (above 16 percent). In Turkey, growth slowed to 2.9 percent in 2014, but is expected to increase modestly to 3 percent in 2015.Overall, these countries close to the Eurozone are seeing a pick-up in consumer and business confidence with reduced fears of deflation with quantitative monetary policy easing, a fall in oil prices, initial signs of a pick-up in industrial production, and, at least to date, limited spillover from the financial turbulence in Greece and uncertainty over Ukraine. Going forwardGiven the weaker buying power of many households in the region, poverty rates are expected to rise in several countries. This is a reversal of the downward trend toward lower poverty rates across the region. Poor households in oil-exporting countries and remittances-receiving countries are hit by higher import prices due to devaluations, the disappearance of jobs in construction and other non-tradable sectors, and because of fiscal pressures. This highlights the need for a quick adjustment to the new economic reality. Only if countries seize new opportunities in tradable sectors, can the deterioration of poverty rates be stopped.Exchange rate adjustments, along with prudent monetary policy to keep domestic inflation under control, will help countries regain competitiveness in global markets in the Eastern part of the region. For the EU-CSEE part of the region, projected low oil prices and monetary policy easing in the Eurozone should continue to help to mitigate the impact of low capital inflows and remaining uncertainty, including that arising from high debt levels, vulnerabilities in the banking sectors, geopolitical tensions, and Greece's current financial turbulence."The bottom line is that countries are performing the rebalancing act to the 'new normal' in which they have to seize new opportunities to expand export sectors," said Hans Timmer, Chief Economist in the World Bank's Europe and Central Asia region. "This is very much true for oil-exporting countries, but also for countries in the western part of the region that have experienced depreciations and low capital inflows. Ongoing reforms to improve the business climate are key to permit expansion in these sectors. Moreover, steady financial sector and macro management is critical, particularly in dollarized economies. Postponement of the adjustments needed for the rebalancing can be very costly and may backfire." Show Less -
World Bank workshop on the development of a green growth strategy in freight transport and logistics in Georgia : workshop report
The Green Freight Transport and Logistics Study was launched in August 2014 and the preliminary results were shared during this interim workshop. The objective of t... Show More + he project is to develop a green growth strategy in the freight transport and logistics sector in Georgia that aims at reducing fuel consumption and negative environmental impacts (i.e. local and global emissions), as well as developing and improving competitiveness of related service sectors and creating jobs in the process, that would lead to potential growth. The workshop aimed at allowing participants to acquire a common understanding of the critical issues constraining the development of freight transport and logistics services in Georgia. It also aimed at bridging the knowledge gap between actors from both the public and private sectors and the decision-makers, and facilitating the discussion, and ultimately consensus building, on priorities for Georgia in the said sector. Specifically the program included: i) presentation of the main achievements in the said sector and the remaining challenges, based on the Logistics Policy Note shared with the Georgian government in January 2015; ii) the outcome of the study tour to Korea, organized in September 2014, and lessons to be learnt from the Korean government; iii) presentation of the preliminary results of the Green Freight Transport and Logistics study; and iv) the impact evaluation work to be carried out along the East-West highway. Using an interactive and participative approach, this workshop provided the opportunity to get feedback on the work that has been achieved, raise awareness and create synergies among key stakeholders. The workshop was organized by the Ministry of Economy and Sustainable Development of Georgia and the World Bank within the framework of the ongoing project on Green Freight Transport and Logistics. Show Less -
Tying Georgia Together
"Safety components are present in all our projects," explains Irakli Litanishvili, the deputy chairman of the Roads Department of Georgia. "During the project design, we carry out a safety audit. As y... Show More + ou know, improved roads increase the speed of vehicle movement and in this context adequate traffic safety measures need to be implemented." Show Less -
Georgia - Report on the Observance of Standards and Codes, Accounting and Auditing (AA ROSC)
Reports on the Observance of Standards and Codes (ROSC) Accounting and Auditing (AA) assess accounting and auditing practices in participating countries. They form ... Show More + part of a World Bank and International Monetary Fund joint initiative to review the quality of implementation of twelve internationally recognized core standards relevant to economic stability and private and financial sector development (the ROSC Program). Since its inception in 2000, the ROSC AA program has concluded evaluations of the AA environment in more than one hundred countries around the world. ROSC AA reports have been produced for all countries of the Europe and Central Asia Region, except Russia. This report covers the accounting, audit, and financial reporting frameworks as a whole, paying particular attention to the financial sector, state owned enterprises, SMEs and audit regulation - key areas that are important in the current economic context of Georgia. With respect to SOEs, the report focuses on the existing requirements, standards enforcement, and use of financial reports and statutory audit findings by the Government in its decision making and monitoring of SOEs. This report also discusses SMEs existing financial reporting requirements, and the need to simplify the requirements for the small and micro businesses. Finally, the report reviews the audit oversight function and a quality assurance system soon to be employed by Georgia, and provides recommendations to raise the quality of audit services through the strengthening of audit oversight. Show Less -
Georgia: Seizing the Opportunity to Prosper
Georgia's economic story over the past decade appears to be one of stark contradictions. The country has achieved strong economic growth and vastly improved ease of doing business, yet high levels of ... Show More + unemployment persist, per capita income has not recovered to 1990 levels, and socio-economic vulnerabilities remain.Yet, thanks to a history of trade liberalization, openness to foreign investment, and commitment to structural reform, Georgia is well placed to capitalize now on new opportunities. One such opportunity is offered by the Association Agreement and Deep and Comprehensive Free Trade Area signed with the European Union, which provide market access and a strong incentive to keep up reform momentum. But leveraging this, and others, will call for renewed reform efforts. In particular, measures will need to focus on firm productivity, labor mobility, logistics and supply chain management, and export survival and diversification.International evidence suggests that structural reforms need time to take hold before labor market outcomes can improve, and that a highly targeted focus is needed on supporting productivity growth, especially in younger and more innovative firms that tend to lead on net job creation.The report attempts to inform the policy discussion in this context, mainly by focusing on export competitiveness and jobs.The World Bank's latest Country Economic Memorandum for Georgia explores the potential for improved export competitiveness, the link with employment growth and suggests policy options going forward.Read the full report: Georgia: Seizing the Opportunity to Prosper Show Less -
Georgian Youth Takes On Climate Change with Film
10 young film crews from 10 different countries around the world were chosen as winners in the Action4Climate competition. As a prize winner in the 14-17 age category, Zura received production equipme... Show More + nt, including a GoPro and an iPad Mini, which can help him to hone his skills and talents – and hopefully inspire him to create more interesting climate change stories.The Action4Climate competition challenged filmmakers to raise awareness of climate change, share experiences and inspire action by creating a video documentary. The response was overwhelming. More than 230 videos from 70 countries were submitted, bringing to life the serious consequences of climate change across the world and highlighting the actions taken by local communities to tackle it.---------------------------------------------------Connect4Climate (C4C) is a campaign, a coalition and a community dedicated to stimulating local actions that will catalyze larger, international, multifaceted movements to deal with global warming and its impact on the planet. It works with more than 200 partner organizations around the world and is funded by the World Bank Group and the Italian Ministry of the Environment. Show Less -
Georgia: An E-Procurement Success
Public procurement is at the core of how government conducts its business. As such, reforming procurement systems can prove transformational for development in any country.In Georgia, the introduction... Show More + of e-procurement through the Georgian electronic Government Procurement (Ge-GP) system is a good example of how strong political will and commitment can be critical in the context of reforming public procurement. Within a year, the State Procurement Agency of Georgia (SPA) designed, developed, and tested the e-procurement system and eventually moved to the mandatory use of e-procurement, fully replacing paper-based tenders. The e-procurement system, which is broadly consistent with good public procurement practices, has increased competition among suppliers. In addition, by bringing processes online, it has made the procurement system more transparent, less bureaucratic, and less discriminative. As a result, the system has significantly minimized corruption risks and brought substantial savings to the government and Georgia's citizens. The reform of e-procurement is clearly one of the most effective and efficient reforms undertaken in the last decade in Georgia. It has also been well received by procuring entities and the private sector alike. The remarkable achievements of SPA have been explicitly acknowledged by different international organizations including the OECD, the United Nations and Transparency International, the latter ranking Georgia as the best country among the 19 countries of Eastern Europe and Central Asia in its 2014 Corruption Perceptions Index. This success comes as a result of a longstanding partnership between the World Bank and the government of Georgia. In 2012, the World Bank started an assessment of the Georgian e-procurement system in order to explore the possibility of using the same system for World Bank-financed projects. The assessment identified improvements and modifications required to make the e-procurement system meet the World Bank's requirements for the procurement of civil works and goods.SPA undertook these modifications and, after almost two years of extensive internal work and close cooperation with the government and the private sector, the World Bank started using Georgia's e-procurement system for the procurement of civil works with an estimated contract price below US$ 10 million, as well as for the procurement of goods below an estimated contract price of US$ 1 million. As of today, two major project implementation units have published 14 tenders with a total estimated value of more than US$ 22 million for the rehabilitation of roads, buildings, sewage systems, and similar.In this context, there have been some major modifications of the e-procurement system:E-Reverse Auction is not applicable;Estimated contract price is disclosed. However, bidders can price their bids below or above such estimations;Bids are disclosed in the system only if bidders agree. It should be noted that no single case has been reported where bidders refused to disclose their bids.To support the sustainability of these changes, the World Bank has also conducted a number of training sessions and workshops for a wide-range of participants on these subject areas. So, what are the demonstrated benefits of using an e-procurement system?Environmentally friendly procurement - reduced paper-based procurement (bidders are no longer required to submit printed originals and copies of bids).Transparency - citizens across the world, completely free of charge, can observe the tendering process in real time and obtain essential information regarding bids (an example from Georgia).Four times reduced fee for participation – Procurement conducted in a conventional way requires paying a non-refundable fee for obtaining bidding documents in the amount of $100-150, while Ge-GP system bidders obtain bidding documents free of charge and pay a nominal fee of $30 for their participation.Simplified and accelerated review process by the World Bank – No need to obtain actual bids for review; the World Bank's procurement specialist is granted special access to download bids through the system.Remote participation – Bidders (even if several hundred kilometers away from the capital) can submit bids remotely from their offices, thereby substantially reducing the time and cost associated with transportation.Substantially reduced risk of collusion among bidders – A bidder's identity remains confidential and is only disclosed after the bid opening.By using the Ge-GP system, Georgia is fully in line with the Bank's ongoing procurement policy reform, which advocates using country systems to the extent possible, and also with e-Procurement under the Bank's projects, which is fully aligned with the Open Contracting Partnership, a group that aims to create a global movement advocating for disclosure of information across the contracting cycle (including disclosure of contracts) and across all sectors, and that promotes greater citizen participation around contracting.Ultimately, the e-procurement system in Georgia has clear, measurable benefits, and is contributing in a significant way to the long-term development of the country. 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World Bank Supports State Audit Office of Georgia in Implementation and Development of the IT Audit Direction
Tbilisi, February 5, 2015 – The World Bank and the State Audit Office (SAO) have signed today a Grant Agreement on a US$ 0.5million project - IT Audit Development in... Show More + the State Audit Office of Georgia. The agreement was signed by the World Bank Regional Director for the South Caucasus, Henry Kerali, and the General Auditor of the State Audit Office of Georgia, Lasha Tordia.The main development objective of the project is to introduce and develop the IT audit direction based on the international audit standards in the State Audit Office of Georgia. This will enhance SAO's audit capacity to respond to the fast paced transition to e-governance.The Project includes three components: Development of IT audit Information System at SAO; Capacity Development of SAO IT Audit Staff and Project Management."The State Audit Office has shown a strong commitment to strengthening and developing its operations as the key oversight body in Georgia. Successive development strategies of late focused on professional capacity building, institutional development, strengthening the corporate image and external communication," said Henry Kerali, World Bank Regional Director for the South Caucasus. "The project will support the SAO auditors and specialists to apply modern and consistent IT audit approach in their work.""The State Audit Office acknowledges the responsibility in the process of supporting the transparent and effective management of electronic systems in the public sector. The new audit system will ensure identification of risks and issuing respective recommendations regarding security, data integrity and frauds in government information systems. Ultimately, SAO's audit work will contribute to the efficiency and reliability of the government information systems, which leads to the effective and uninterrupted service delivery to the society. The support of the World Bank is very important in order to develop the IT audit," said Lasha Tordia, General Auditor, State Audit Office of Georgia. "The project will support organization capacity of IT audit, which includes creation of the world standard IT infrastructure in the organization, as well as facilitating growth of professional opportunities in the upcoming three years."Implementation and development of IT audit will improve the performance of the SAO by increasing scope of audit, increasing quality of audit report, increasing effectiveness in resource allocation and efficiency in reaching the audit objectives. All of these results will contribute to a higher impact of audit work and consequently, improved public financial management.SAO will be the implementing agency of the project. The Auditor General will be responsible for overall management of the grant, including monitoring implementation progress, supervising the work of the consultants, and ensuring regular reporting to the World Bank on progress towards achievement of development objectives. Show Less -
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29-1064 jobs near Virginia
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UnitedHealth Group Customer Service Interview Questions
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Interviews for Top Jobs at UnitedHealth Group
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18 Candidate Interview Reviews Back to all InterviewsSort: Popular Date Difficulty
Customer Service Interview
The process took 2 weeks – interviewed at UnitedHealth Group in October 2011.
Received a call to go to interview with 2 different managers, then the VP, took 2 weeks. But no job offer.
Interview Questions
- why do you want to work in health care? Answer Question
Other Interview Reviews for UnitedHealth Group
Helpful (1)
Customer Service InterviewAccepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at UnitedHealth Group in August 2011.
I applied online, recieved an email two days later asking for more information. Another email about two days later as well, asking to schedule an onsite assessment. the assessment location was changed a day before the test, to a location about 20 minutes away, but I was familiar with the area, so no problem. The assessment consisted of listening to calls and taking phone numbers, names and what customer was calling for.Passed assessment, they let me know right away. A 30 minute telephone interview was scheduled a day later, then an onsite interview with two managers about 3 days later. Recieved a contigency offer the following week, pending background checks. Reference checks, drug testing and criminal background checks completed in about a week. Recieved a confirmation of start date one week later. Overall a smooth process, someone was in touch with me on a regular basis via email. Everyone I came in contact with from the security guard to the managers were all cordial. I felt comfortable and not at all like just another applicant.
Interview Questions
- Describe a time when you made a mistake and customer was not happy? Answer Question
- Why do you want to leave your current job? Answer Question
No negotiation necessary as it was more than I was asking.
Helpful (1)
Customer Service InterviewNo OfferPositive ExperienceAverage Interview
The process took 2 days – interviewed at UnitedHealth Group in May 2011.
I did the online app and assessment. I was asked to schedule an onsite assessment by email. The onsite assessment is a call center simulation. You have to enter names and numbers of "customers" and then pick a response from a list. (Tip: Remember the name and enter the numbers first. The numbers come faster than you will be able to type the name, and you will be penalized if you replay the last sound.) I was later called for an interview. I was interviewed from a packet. The First four pages are about your work history. The next five are standard behavioral interview questions. I was emailed later that day with a rejection letter.
Interview Questions
- A problem that you used your technical expertise to solve. Answer Question
- Dealt with an angry customer. Answer Question
- Biggest accomplishment and how you achieved it Answer Question
Customer Service InterviewNo OfferNeutral ExperienceEasy Interview
I applied online. The process took 2 days – interviewed at UnitedHealth Group in May 2011.
recruiter called 1 hour later than scheduled asked if i had experience in call center. i explained 7 years on the phone. she asked me xpected salary . i quoted a $ amount she said we can only pay this amount. no chance to negotiate. she said i should get another call to come in for face to face interview . before we hung up phone i received a REJECT email..
Interview Questions
- she only ask why do i want the job 1 Answer
Customer Service InterviewNo OfferPositive ExperienceEasy Interview
I applied online. The process took 1 day – interviewed at UnitedHealth Group in April 2011.
An outside HR consultant contacted me by email and phone.
Very good experience in the exchange of questions and answers.
I could have been more confident
Interview Questions
- Why should we select you for the position? Answer Question
Helpful (1)
Customer Service InterviewNo OfferNeutral ExperienceAverage Interview
I applied online. The process took 1 day – interviewed at UnitedHealth Group in January 2011.
If you don't have any experience working in a call center don't apply for the job. Even if you pass the computerized testing, that doesn't matter.
Interview Questions
- Describe the duties of your last job. Answer Question
Customer Service InterviewNo OfferNeutral ExperienceAverage Interview
The process took 2 weeks – interviewed at UnitedHealth Group in October 2010.
Applied, asked to come to onsite assessment, then hadphone interview
Interview Questions
- Why do want you want to leave your current employment? Answer Question
Customer Service InterviewNo OfferNeutral ExperienceEasy Interview
The process took 1 day – interviewed at UnitedHealth Group in December 2009.
Just like any other job interview. First I emailed them my resume and submitted my information to their online job website. Then I was asked to submit a user name and password to another website to do an online assessment, i.e. math and reading skills. About a week after that, I was asked to complete information and come in for an interview.
Interview Questions
- Is there anything in your background that we should know about? Answer Question
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Pros: "I had M-F schedule with holidays off" "I had M-F schedule with holidays off" – Full Review