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Latest News
We are hiring! Project & Administrative Officer
Reporting directly to the acting Executive Director, the Project & Administrative Officer shall be responsible for the various elements of the job description listed below. The duties outlined are not exhaustive and the successful candidate will be expected to undertake additional duties as reasonably directed by the acting Executive Director and the Board of Directors.
We are looking for a new colleague with:
- A university degree or equivalent in theatre studies, arts and cultural management;
- At least 3 years' professional experience in project & production management in a European cultural environment, preferably within theatre and the performing arts
- Fluent command of written and spoken English and German with a good writing style, French would be a plus, additional European languages are an asset;
- A strong interest and knowledge in theatre, the European culture sector and related issues;
- A positive and adaptable approach to problem solving;
- The ability to establish productive relationships with people at all levels;
- Good IT (Office Pack) and social media skills.
We expect you to:
- Contribute to the day-to-day running of the organisation, as well as to assist the ETC team with the implementation of the ETC work plan and ETC's EU funded project ENGAGE
The main tasks include:
- Organisational assistance with ETC's conferences, projects and workshops (logistic arrangements, elaboration and editing of materials and documentation)
- Administrative coordination of ETC's office
- Financial reporting support and preparation of funding reports (especially for EU-funded projects)
- Support successful implementation of ETC's communication strategy via internal and external channels (updating website, dissemination activities, media and press relations)
- Maintenance of Database
We offer:
- to be part of a small, inspiring and international team
- a full-time employment contract, 40h per week with a salary in line with experience plus 50% of your monthly public transport card of Berlin
- Travels and meetings may take place during evenings and weekends
The position is granted on a limited term until 31 March 2020. Start: 1 May 2019
Please send your application (motivation letter, CV, work examples and references) with your salary expectation by email with « Project & Administrative Officer » as subject to the attention of Ms Hélène Gauthier to: firstname.lastname@example.com.
ETC is committed to move toward equality and greater diversity. We offer equal opportunities to all applicants, including people with disabilities, no matter their gender, sexual orientation, ethnic, social, religious or philosophical backgrounds.
Only short-listed candidates will be contacted.
Interviews will take place: 13 March 2019 in Berlin. We are not able to reimburse you for travel costs to the interview.
Deadline for applications: 04 March 2019
Professional Training: Communication Officers Grants for "Communicating the Arts" (Copenhagen)
As part of our Professional Training Programme for Communication Officers, we partnered with the "Communicating the Arts" (CTA) conference taking place from 17 to 19 June in Copenhagen (Denmark).
Communicating the Arts (formerly Communicating the Museum) is the rendez-vous for communication professionals working in the cultural sector. In its 18 years, more than 5000 experts have shared, discussed and challenged strategy and best practice models in communication, education and audience engagement.
Grants Available
ETC offers two types of grants in order to attend the conference in Copenhagen:
Full conference ticket + accommodation & travel grant up to €500 (2 grants available). Should there be more than 2 applicants, the selection will be carried out by a drawing lot.
- Accommodation & travel grant up to €500 (2 grants available). You can purchase conference tickets directly on their website.
Application Deadline
20 February 2019
Contact and Application
To apply for both types of grants, please send an email expressing your interest to Joséphine Dusol, Communication Manager
+49 30 284 41 402
Grants Available for the Next ETC International Theatre Conference
ETC offers grants to cover the hotel accommodation during the entire stay at the "Our Stage - 4th European Bürgerbühne Festival" (18-25 May) and ETC International Theatre Conference (23-26 May). Grants are available on a first-come-first-served basis and each theatre member is entitled to apply for one grant.
Contact and Application
To apply, please send an email to Teresa Pfaud, Project Coordinator
+49 30 284 41 207
Go to 2019
Demand for The Release Of 2 Studio Fortinbras Students, Minsk, Arrested for Participating In An Unauthorized Mass Event In Support of LGBTQI Equal Rights
Press release: 11 December 2018
We, the members of Belarus Free Theatre demand the immediate release of two of our students who have been arrested in Minsk for allegedly participating in an 'unauthorised mass event'.
The two have been arrested 11th December following the earlier arrest on 8th December of another student on the same charges, who was held for 3 nights before being fined and released after a court hearing 11th December.
These arrests are completely disproportionate to the supposed offense and an indication of the Belarusian authorities' determination to clamp down on freedom of speech and freedom of assembly. The fact that our students are arrested for participating in an action in support of LGBTQI rights, and that it has coincided with the 70th anniversary of the Universal Declaration of Human Rights are further indicators of the Belarus authorities' utter contempt for human rights.
These arrests are meant to intimidate us and all human rights defenders and ordinary citizens into silence and to remind us that the police and the laws in Belarus are not there to protect the people but to protect the state from its own citizens.
However, we will not be silenced and will continue to call out human rights violations, wherever they happen.
Two New Members Join the ETC Network
During the conference two European national theatres become a member of the ETC network: Teatro Nacional D. Maria II from Lisbon (Portugal) and Teatrul Alexandru Davila from Pitești (Romania). ETC and its Members are thrilled to welcome these two new members and to begin a fruitful collaboration.
Applications for the 15th International Children's Theatre Festival are now open
Turkish State Theaters is honored to announce the 15th "Little Ladies, Little Gentlemen" International Children's Theatre Festival.
The festival will take place between 24-29 April 2019 in Ankara, capital city of Turkey. Besides main theatre performances, groups can also propose workshops and outdoor performances like street theatre, street events or dance shows etc. Last year companies from Iran, Spain, Italy, Turkish Republic of Northern Cyprus, Poland, Romania, Germany, Greece, Russia and Turkey have participated with performances, and also leading experts conducted workshops throughout the festival week.
Applications for 15th edition are now open, and can be submitted by using the attached application form which also includes detailed information about the festival. The deadline for applications is 15 January 2019.
Read the full open call (application details, conditions of participations and more)
Please be sure to send full performance records by post to below postal address that is in the signature part of this e-mail as we will not be able to download online applications for a while.
Devlet Tiyatroları Genel Müdürlüğü
Dış İlişkiler ve Festivaller Birimi
06050 Ulus-Ankara
Landestheater Linz needs you!
The Mayor of Linz, Mr. Luger (SPÖ), wishes to terminate the theatre contract with the Province of Upper Austria, which regulates the financial participation of the City of Linz in the Landestheater and the concerts of the Bruckner Orchestra in the Brucknerhaus, with the votes of the SPÖ and the FPÖ.
Help us by signing this petition! Here is the demand of the petition in detail:
- No to the termination of the theatre contract without a viable alternative which secures the financial support of the Landestheater and the Bruckner Orchestra for the future.
- Yes to the commitment of the City of Linz to financially support the Landestheater Linz and the Bruckner Orchestra Linz as two of the most important local cultural institutions.
Should the financial means regulated by the theatre contract be lost, the Linzer Landestheater and the Bruckner Orchestra Linz will no longer be what they are today, i.e. internationally renowned cultural institutions appreciated annually by well over 300,000 visitors. The audience would have to accept massive cuts in theatre and concert offerings in terms of programme, level, quality and quantity.
As the European Capital of Culture 2009, Linz would thus suffer a blatant loss of quality of life and an enormous loss of image for itself.
[Press Release] European Theatre Represented in Asia at PAMS, Seoul
A New European Strategy for International Cultural Relations
The European Theatre Convention (ETC) and a group of major European theatre leaders presented the European public theatre landscape in Asia at the Performing Arts Market in Seoul (PAMS), South Korea from 8 to 12 October 2018.
This initiative was organised under the umbrella of ETC, Europe's major network of public theatres. It was part of the first European cultural delegation of the European Commission to attend Asia's performing arts platform. The project had for ambition to promote dialogue and mutual understanding between both continents, laying the grounds for future long-term relationships between European and Asian countries. This exchange represents a concrete example of the new European strategy towards international cultural relations, reinforcing Europe as global actor through external cultural diplomacy.
The group of ETC delegates, all cultural ambassadors of the rich and diverse European theatre, included:
- Serge Rangoni, ETC President and General and Artistic Director at Théâtre de Liège (BE);
- Paulien Geerlings, ETC Vice-President and Dramaturge at De Toneelmakerij Amsterdam (NL);
- Karen Stone, General Intendant at Theater Magdeburg (DE);
- Hermann Schneider, General Intendant of Landestheater Linz (AU);
- Alexandru Boureanu, General Manager of Romanian National Theatre Craiova (RO);
- Ulrich Beck, Dramaturge at Deutsches Theater Berlin (DE);
- Tine Lund, International Projects Manager at Det Norske Teatret Oslo (NO);
- Heidi Wiley, ETC Executive Director.
For the ETC ambassadors, building international networks proves to be a crucial condition to increase the cultural theatre offer for their local public within our globally complex connected world and fosters professional exchange between theatre artists.
Karen Stone, Serge Rangoni and Heidi Wiley presented specifications of the European theatre making during the EU focus sessions, speed dating session were organised to meet with potential Asian partners and ETC coordinated an exclusive encounter with artists and up and coming directors from the Korean National Theatre Company as well as the Namsan Arts Center.
Photo: The ETC Delegation at PAMS 2018 with colleagues from the National Theatre Company of Korea, Seoul/South Korea. © National Theatre Company of Korea
Press Contact
Joséphine Dusol
Teatro Farnese - Parma
Elisabetta Pozzi in a backwards journey to Hamlet, the historical performance directed by Walter Le Moli and staged in 2002 at the Teatro Farnese.
07 08 November 2018 Technicians Are Invited to Join the Digital Theatre Workshop
This year, the IMPACT Festival – digital theatre festival yearly organised by Théâtre de Liège – will host a ETC Digital Theatre Workshop on 07 and 08 November 2018. This is an opportunity for each ETC Member Theatre to send a member of their technical departments, as they will have the occasion to meet, learn about the latest innovations in the field and share experiences.
On the agenda are the new technical applications for artistic creations of the European Theatre Lab: a sound capturing device for actors, a new automised surtitling technique and mixed reality acting and performing via an app.
Moreover, a partner meeting for the new ETC artistic collaboration project on digitisation "Archive of Movements" (working title) with Kay Voges (Artistic Director Drama Theater Dortmund) and motion tracking company Puppeteers (Dortmund) will take place in the afternoon of 08 November 2018.
The programme and registration will be communicated at the beginning of October. Meanwhile, make sure to communicate this opportunity to your colleagues!
Teresa Pfaud, Project Coordinator for the Digital Theatre Workshop
0049 30 28441 207
Mareike Hage, Project and Network Manager for the project "Archive of Movements"
0049 30 28441 460
Go to Digital Theatre Workshop for Technicians
01 December 2018 - Next Meeting for Communication Officers
The next ETC International Theatre Conference (Bratislava, 29 November to 02 December) will also be the host of a meeting dedicated to communication officers. As part of our professional training programme, this meeting offers peer-to-peer learning and fosters international networking between the Member Theatres.
A detailed programme of the meeting will follow soon. All communication officers are also invited to join the ETC International Conference (from 29 November to 02 December). Note that a different date was previously announced and is therefore no longer accurate.
01 December 2018
Slovak National Theatre, Bratislava/Slovakia
The communication officers must register through the registration form of the ETC International Theatre Conference.
Joséphine Dusol, Communication Manager
0049 30 28441 402
Go to For Communication Officers
New Edition of 'Theatre is Dialogue Dialogue of Cultures'
Good news to start this autumn with: the German Federal Foreign Office will continue supporting ETC's project "Theatre is Dialogue – Dialogue of Cultures" in Ukraine in 2018! This support will enable us to intensify our work of the previous years and to offer new opportunities for young theatre makers and strengthen the Ukrainian theatre scene through:
- a residency in Germany with the Collectiv Schenk&Cant, who were joined by Ukrainian actors during past residencies in Ukraine. The company will develop a new play on the concepts of travel, home and transit. The play will be performed in Wiesbaden at the end of the residency (18 – 21 October – contact us for tickets!) and in Ukraine at the end of the year;
- guest performances of German theatre formats and productions in Ukraine in November and December; presenting documentary, classroom and interactive theatre plays in combination with artists exchanges and a discursive programme;
- an alumni meeting with former ETC scholars in Kiev in December;
- a dialogue meeting with theatre makers and stakeholders in Kiev (representants of the public and independent theatres) to advance exchanges on professional collaborations and an improved structure for a modern theatre scene in Ukraine.
Go to 2018
Guild of Theatrical Critics Awards 2018
Weöres Sándor Theatre has been awarded at the Awards Giving Gala by the Guild of Theatrical Critics.
Success at Városmajor's Theatrical Review
The Weöres Sándor Theater has been further enriched by the prize-giving ceremony at Városmajor's Theatrical Review.
Ten-Point Reflection on the European Commissions proposal for a Regulation establishing the Creative Europe programme (2021-2027)
The points are presented on behalf of the performing arts sector. Elaborated by IETM and co-signed by Circostrada, EDN, ETC and In-situ.
Read the full ten-point reflection paper
Go to 2018
ETC delegation to join PAMS 2018, Seoul/Korea
ETC organises for the first time a collective professional travel for ETC Member Theatres to the PAMS, Performing Arts Market in Seoul, South Korea. Taking place in October 2018, it will be an extraordinary opportunity to promote the work of ETC's members and to facilitate new collaborations.
Go to PAMS 2018
Save Stage Lighting
The current proposal for stage lighting legislation will force small and large theatres to, quite literally, go dark. ETC joins the Association of Lighting Designers in their petition to save stage lighting: sign it and share it! Read more about the European Union 2020 lighting regulations and sign the petition here.
The European Commission Proposes a Modern Budget for 2021-2027
In today's Europe, the question of budget in culture is widely problematic: over the last months, many cultural institutions– including ETC – have joined forces to fight for a fair and modern budget after 2020. At the beginning of May, the European Commission released its proposal for 2021-2027 which is increasing the culture budget from 455 million (2014-2020) to 650 million.
The European Council and the European Parliament will negotiate this budget in June. Read more here about the European Multiannual Financial Framework (MFF) for 2021-2027.
Premieres 2018-2019 at the Bürgerbühne Staatsschauspiel Dresden
Upcoming premieres of the Bürgerbühne Staatsschauspiel Dresden:
an experiment with Class 8c from Waldblick secondary school Freital-Niederhäslich
Premiere: May 11, 2018...
Artist residency program: Stephen Bailey's review
Stephen Bailey is taking part in the rehearsals of a drama called "The Salem Witches" as a second assistant. He is writing a blog about the period that he spend in Szombathely.
Premieres 2018 at the Macedonian National Theatre, Skopje (MK)
Upcoming premieres of the Macedonian National Theatre include The Walking Ghost written by Dejan Dukovski – a famous Macedonian playwright, and directed by Srdjan Janicijevic, as well as the two great Russian classics, A Month in the Country by Ivan Turgenev, directed by Paolo Magelli, and The Seagull by Anton Chekhov, directed by Nina Nikolikj. Rehearsals for these productions have started recently.
As far as the European and international cooperations with other theatres are concerned, Macedonian National Theatre is going to host few European productions: Mountain Giants by Luigi Pirandello, directed by Paolo Magelli, a coproduction with the Italian department of the National Croatian Theatre in Rijeka, the Slovenian Repertory Theatre in Triest, the "Kosztolányi Dezső" Theatre in Subotica and the Albanian Theatre in Skopje; Kingdom of Heaven, a production of National Theatre in Belgrade, directed by Jernej Lorenci; and Einstein's Dreams, one of the latest productions directed by Slobodan Unkovski at Yugoslav Drama Theatre in Belgrade.
Premieres 2018 at the Deutsches Theater, Berlin (DE)
©Arno Declair
Most of the Deutsches Theater productions are regularly presented with English surtitles.
- The Day I was No Longer Me (Der Tag, als ich nicht ich mehr war) by Roland Schimmelpfennig, directed by Anne Lenk. In the morning everything is the same as always: get up, have a cup of coffee, kiss the wife and children goodbye and go to work. But in the evening everything is different: a second I is sitting at the dining room table. A game involving identity, perception and possibilities begins. World premiere: 12 January 2018.
- Ulysses, based on the novel by James Joyce, directed by Sebastian Hartmann. A momentous 20th-century text, which, by applying multiple perspectives, creates a fragmented picture of the characters, showing that language not only depicts and describes, it can also convey the manifold possibilities and conditions of modern subjectivity. Premiere: 19 January 2018.
- Summerfolk (Sommergäste) by Maxim Gorki, directed by Daniela Löffner. A country residence is the meeting place for a privileged party. They have left the city to spend the summer in the countryside. With his tableau of scenes penned in 1904, Gorky wanted to present "the modern bourgeois-materialist intelligentsia". A cataclysmic turning point casts a shadow on these summer folk and their restless souls. Premiere: 23 February 2018.
- Solaris, based on the novel by Stanisław Lem, directed by András Dömötör. Lem's masterpiece of science fiction, published in 1961, is brought to the stage as an absurd and comic journey between reality and fiction, focusing on the question of the limitations of human knowledge. Premiere: 2 March 2018.
- Rome (Rom) based on Coriolanus, Julius Caesar and Anthony and Cleopatra by William Shakespeare, adapted by John von Düffel, directed by Karin Henkel. The three Shakespearean plays can be read as a brief history of democracy based on the example of ancient Rome. We see all these characters of more or less power turning once and again the big wheel of politics before the Roman House of Cards finally collapses. Premiere: 16 March 2018.
- Kirill Serebrennikov - Gogol CenterMoscow meets Deutsches Theater Berlin
28 and 29 March 2018: Kafka by Valery Pecheikin
31 March and 1 April 2018: Machine Müller based on works, diaries and letters of Heiner Müller
1 April 2018: Imagination & censorship. Kirill Serebrennikov's theatre work in Moscow. Panel discussion
- Medea. Voices (Medea. Stimmen) by Christa Wolf, directed by Tilmann Köhler. Originated as a radical correction of the predominant image of Medea, Christa Wolf questions the sovereignty of historical interpretation – and in whose interest it is to cast the "wild woman" as a murderer. Premiere: 5 April 2018.
- Daredevils (Draufgängerinnen). All Adventurous Women Do by Tanja Šljivar, directed by Salome Dastmalchi. In 2014 the "collective pregnancy" of seven teenage girls was turned into a scandal by Bosnian and international media. Their own voices were not heard. The author creates a polyphonic chorus of those unheard voices, which discusses the necessity of going beyond one's own body, one's own life. A Junges DT production. World premiere: 15 April 2018.
- On The Royal Road (Am Königsweg) by Elfriede Jelinek, directed by Stephan Kimmig. Inspired by the presidential election in the USA, Nobel Prize laureate Elfriede Jelinek in her current play dedicates herself to the "kings" of this world. "Elected is elected," but how could it happen?
- Gala Global. In search of a global citizen by Turbo Pascal . The Berlin theatre collective continues its research to the legacy of Garry Davis, the self-proclaimed World Citizen No. 1. The theatre forecourt will be the venue for a world citizen's gala. Various representatives of world citizenship will make their appearance on the red carpet, and at long tables will draw spectators into conversations, votes and wrangling. World Premiere: 5 May 2018.
- Autorentheatertage 2018.Festival of New Drama, 1-3 and 13-23 June. One focus lies on the presentation of about 12 guest performances of outstanding new plays of the current season. The other focus lies on a call for new, not yet staged plays. 143 theatre texts were sent in, three of which were chosen by the jury as the best ones: In Stanniolpapier (In Tinfoil) by Björn SC Deigner, Eine Version der Geschichte (A Version of History) by Simone Kucher and europa flieht nach europa (europa flees to europe) by Miroslava Svolikova. On 22 June, in the "Long Night of Authors", the Burgtheater Vienna, the Schauspielhaus Zurich and the Deutsches Theater Berlin will each stage the world premiere of one of these plays.
- Radar Ost. This year for the first time the Autorentheatertage festival will be opened by an international kick-off weekend with guest performances of new plays and contemporary authors from Eastern Europe. Royal District Theatre, Tbilisi/Georgia will show two productions: Prometheus. 25 Years of Independence, on 1 June 2018, and Women of Troye both by Data Tavadze and Davit Gabunia, on 2 and 3 June 2018. Vilnius City Theatre/Lithuania will show TRANS TRANS TRANCE by Kamilė Gudmonait, on 1 and 2 June 2018, and Nowy Teatr Warszaw/Poland will present The Call of Cthulhu by Michał Borczuch, on 2 June 2018.
Once more an International Dramaturgs Meeting on June 22/23 will be connected with the Autorentheatertage festival and offer the opportunity to experience and discuss the awarded plays and their authors.
The complete program will be published in April 2018.
European Theatre Lab Premieres
The European Theatre Lab is Europe's first think tank devoted to researching a digital strategy for theatre. At its heart, three creative projects that will premiere in France, Romania, Norway and Germany. Save the dates!
More details about each performance on the ETL website.
The Art of Ageing on The Theatre Time
The project The Art of Ageing may be finished but it has still a lot of stories to tell! Read this excellent recap on The Theatre Times, global platform for theatre news.
'Nadia' featured on Italian TV
The "Nadia" showcase at the Fondazione Teatro Due in Parma in December was featured on Italian national television this weekend.
Season's Greetings from ETC!
As we look back at 2017, this has been a huge year for the ETC. And 2018 looks to be even bigger and more exciting for our network.
9th Antalya International Theatre Festival: Call for Applications
Festival: 17-27 MAY 2018.
Deadlne for Applications: 15 January 2018. T
Turkish State Theaters and Antalya State Theater are delighted to announce that applications are now open for the 9th annual Antalya International Theater Festival, which will take place from 17 May to 27 May 2018.
Antalya International Theater Festival organized by Turkish State Theaters - The National Theater of Turkey is a 10 day and non-competitive festival aims to be a bridge between Western and Eastern cultures. As the first international theatre oriented event of the region, the purpose of the festival is to take a step towards establishing future cooperation between Turkish State Theaters and foreign companies all across the world.
Our Ukrainian bloggers are back!
Check out their experiences from ETC's 2017 cultural and artistic exchange programme: Theatre is Dialogue: Dialogue of Cultures. European Networking with Eastern European Theatres.
Heidi Wiley ETC Secretary General, interviewed by Ukrainian Theater
Heidi Wiley: "With the creation of ETC, its founders wanted to establish a new form for internatio-nal collaboration and artistic exchange between European theatres"
Originally published by Ukrainian Theatre.
Republished by The Theatre Times.
ETC adds 2 new member theatres
The Weöres Sándor Színház in Szombathely, Hungary and Theater Magdeburg in Germany are now full members of Europe's largest theatre network.
ETC Elects New President: Serge Rangoni
Serge Rangoni, General Manager and Artistic Director of the Théâtre de Liège, and long-time board member of the ETC, has been elected President of the European Theatre Convention for the next two years.
Free Kirill Serebrennikov: A call to action by ETC Member Theatres
ENGAGE Empowering todays audiences through challenging theatre
Creating European theatre for, with and reflecting today's audiences
As Europe's leading network of public theatres, ETC spearheaded the project ENGAGE (2017-2021) to transform the theatre sector on a creative, cultural, social and political level through innovative programming and formats, high-profile festivals, performances and events held across Europe and comprehensive training to shape theatre artists and leaders of tomorrow. With strategic partnerships and a sophisticated outreach, we will increase visibility and have an impact on multiple levels.
We have formulated a programme with five main pillars:
- Critical thinking through theatre
- Participatory theatre
- Theatre in the digital age
- ETC's professional development programme for theatre makers
- Empowering ETC's Network for growth and sustainability
With a broad array of targeted activities in the five pillars, the results of ENGAGE will accumulate over the course of four years, amplified through structural effects and the vast network of multipliers and influencers in the ETC network, culminating in strategic policy recommendations for:
- Audience Development
- Digital Technologies
- Performing arts promote access to intangible cultural heritage
Project highlights
- Our Stage: Introducing a new form of participatory theatre
- Young Europe 3: The third edition of the highly acclaimed project for youth
- Joint campaign with Opera Europe and PEARLE to celebrate the European Year of Cultural Heritage in 2018
- Annual festivals and biannual conferences
- Training programs for theatre professionals and scholarships for younger artists
- Revamped communications with a state-of-the art campaign across the ETC network
Based on current projections, by the end of ENGAGE will reach an audience of over 270,000 and about 1.5 million media contacts, gain over 120,000 new social media contacts, and provide direct benefits to almost 10,000 individuals. Beyond the numbers, ENGAGE unifies ETC activities to consolidate our position and the vitality of European theatre for years to come.
ENGAGE is co-funded by the Creative Europe Program of the European Union
New Arena Shakespeare at the Fondazione Teatro Due
It is with unhidden pride that we announce the opening of a brand new space at Fondazione Teatro Due: the Arena Shakespeare. Bringing together classical inspiration and modern technology, Arena Shakespeare is a unique place where an audience of 700 people can enjoy the best of theatre, dance, music and poetry in an open-air summer season. Including Arena Shakespeare, Fondazione Teatro Due now has 10 spaces that can be used for shows, rehearsals, and any kind of cultural event.
The first Arena Shakespeare Summer Season, which took place between end of June and end of July 2017, has been a complete and outstanding success. 5000 people came to see our productions, which included Sogno di una notte di mezza estate ("A Midsummer Night's Dream" by William Shakespeare, with music by Felix Mendelssohn-Bartholdy, performed by Filarmonica Toscanini), I Persiani by Aeschylus, Le Rane by Aristophanes along with several poetry readings with international poets and a dance show (Italian premiere) by the coreographer Hervé Koubi. Both the audience and the critics reacted enthusiastically, and the opening of Arena Shakespeare granted a unique atmosphere that everyone was invited to enjoy. This is an important improvement to the cultural offer that Fondazione Teatro Due brings to the Italian theatre life. With its uninterrupted activity, Teatro Due is a real Cultural District.
We are already working on the next Summer Season of Arena Shakespeare, hoping that the success of our first season will be repeated and, hopefully, even improved.
Premieres 2017 at the Deutsches Theater, Berlin (DE)
It Can´t Happen Here, based on the novel by Sinclair Lewis.
Director: Christopher Rüping. Written in 1935 in the wake of Adolf Hitler's rise to power, Sinclair Lewis's seemingly far-fetched story depicts the ascent of an American political outsider and populist named Buzz Windrip to president of the United States.
Premiere: 20 September 2017.
America, based on the novel The Man Who Disappeared by Franz Kafka.
Director: Dušan David Pařízek. The unfinished novel describes the bizarre wanderings of the young European emigrant Karl Rossmann, who was forced by his family to go to New York City. It reverses the American Dream into its opposite.
Premiere: 27 September 2017.
Feminista, Baby! based on the SCUM-Manifesto by Valerie Solanas.
Directors: Tom Kühnel, Jürgen Kuttner. Valerie Solanas was the woman who tried to kill pop art star Andy Warhol in 1968. Her SCUM Manifesto is a feminist text, radical, enraged, but also very witty. The directors and their all-male cast will submit themselves to the full force of Solanas' wrath.
Premiere: 20 October 2017
Here.I.Stand (Hier.Stehe.Ich). 3 countries, 3 models, 3 encounters.
Concept: Johannes Krug.
Director: Uta Plate. 500 years after Martin Luther said "Here I stand, I can't help" young people from Russia, Poland and Germany deal with people of integrity and stability, with historical and contemporary models who followed their own conscience. A project of Junges DT.
Premiere: 31 October 2017
Father (Vater), written and directed by Dietrich Brüggemann.
A young man is at his father's deathbed. He looks back at his own life and at the same time into his own future. Dietrich Brüggemann is an awarded German film director and author, Father is his first work for the theatre.
World Premiere: 11 November 2017
Dislocation (Versetzung) by Thomas Melle. Director: Brit Bartkowiak. Ronald seems to have everything. Privately and at work. He is the perfect teacher, loved by his students, respected by parents, and valued by his boss. But Ronald has a secret, maniac depression, an illness that defined his past and threatens his future.
World Premiere: 17 November 2017
The Captain of Köpenick (Der Hauptmann von Köpenick) by Carl Zuckmayer in an adaptation by Armin Petras.
Director: Jan Bosse. A quintessentially Berlin play, which premiered at the Deutsches Theater in 1931. 86 years later, Armin Petras – himself a born-and-bred Berliner – takes up Carl Zuckmayer's famous parable and extends it to the present day. A story of a man on the outside.
Premiere: 21 December 2017
Season Opening at Staatsschauspiel Dresden
Staatsschauspiel Dresden starts its first season with Joachim Klement, as general manager, at the helm, with a marathon of premieres. On 22 and 23 September the following premieres are scheduled: "Nationalstraße" after the novel by Jaroslav Rudiš, "Professor Bernhardi" by Arthur Schnitzler, "The Sorrows of Young Werher" by J. W. von Goethe and the world premiere of "Träumende Kollektive. Tastende Schafe (Staat3)" – a coproduction of Rimini Protokoll and Staatsschauspiel Dresden – and "Der Weg ins Leben".
Frame, new performace by Koreja // Premiere at Napoli Teatro Festival (10 and 11 June)
FRAME, designed and directed by Alessandro Serra, is inspired by Edward Hopper's pictorial universe. Every his painting has been considered as a short tale fragment where extrapolate figures, situations and words from. A figurative/visual short novella, without a plot or an end, as Cechov would say, for a moment a semi-opened door on an unknown house and immediately closed again.
GUL, a shot in the dark - new performace by Koreja // First presentation at Inequilibrio 2017 Castiglioncello (2 July)
The performance is an Italian- Swedish coproduction.
This performance is a monologue. This monologue is a crime novel. It's a Swedish crime novel.
In 1986, the assassination of Olof Palme scarred the global political history, exactly as, almost twenty years before and in another continent, the death of John Fitzgerald Kennedy that subverted the political equilibrium of that period. The murder of Olof Palme is a cold case par excellence. Today, the remainders of his life are a story full of plots and political interests, a national grief and a never arrested killer.
Saint Olive Tree, by Koreja (30 July)
Saint Olive Tree is a multiform artistic approach about the huge problem on the epidemich ilness that kills the fantastic trees in Puglia. We try, by using collective form of theatre, not only to enphasize on the problem but also to underline it and change the tree life in a real Christ Passion.
This itinerant performance will be on 30th of July, will include music, chorus, old people and children of a specific place in Salento, Aradeo, which is the core of the issue. Aradeo is a small village surrounded by countryside, it is totally in feeling with the nature and the tradition of this place. In trees there is a deep faith: its are part or everyday life, it is, in a way, the oldest member of a big family, when Saint Olive Tree dies, it is necessary have enough tears to cry it and try to say goodbye in a proper manner. Walking along the streets with the tree on the shoulders exactly as it was a Saint must be the way.
FRAME, new performace opening at Napoli Teatro Festival
FRAME, designed and directed by Alessandro Serra, is inspired by Edward Hopper's pictorial universe. Every his painting has been considered as a short tale fragment where extrapolate figures, situations and words from. A figurative/visual short novella, without a plot or an end, as Cechov would say, for a moment a semi-opened door on an unknown house and immediately closed again.
Marjanishvili Theatres AS YOU LIKE IT in National Theater of Costa Rica during Teatro Espressivo's - International season at the National Theatre San Jose, Costa Rica.
Marjanishvili Theatre will present 2 performances - "AS YOU LIKE IT", directed by Levan Tsuladze in the frames of International season at the National Theatre San Jose, Costa Rica. Performances are scheduled on June 9 and 10 at 20:00.
ENGAGE - Empowering today's audiences through challenging theatre
We are excited to announce that ETC has been selected by the European Commission for funding for its new project ENGAGE.
As Europe's leading network of public theatres, ETC spearheaded ENGAGE (2017-2021) to transform the theatre sector on a creative, cultural, social and political level through innovative programming and formats, high-profile festivals, performances and events held across Europe and comprehensive training to shape theatre artists and leaders of tomorrow. With strategic partnerships and a sophisticated outreach, we will increase visibility and have an impact on multiple levels.
We have formulated a programme with five main pillars:
- Critical thinking through theatre
- Participatory theatre
- Theatre in the digital age
- ETC's professional development programme for theatre makers
- Empowering ETC's Network for growth and sustainability
2nd Dramatiker|innenfestival Graz (Austria)
2nd Dramatiker|innenfestival Graz
The 2nd "Dramatiker|innenfestival Graz", hosted by Schauspielhaus and DramaForum, will take place from June 6 to June 11. The festival will bring international playwrights, authors, theatre performances and panel discussions to Graz, making it Austria's new "Literaturhauptstadt".
Musical theatre, Classical theatre, Poetry, Dance, a wide schedule full of national premieres and international guests for the first Summer Season of Fondazione Teatro Due. It will take place from 22nd June to 17th July 2017 and it will include the inauguration of the Arena Shakespeare of Parma, a unique venue in Italy.
KATER I RADES, performace by Koreja // Euroregional Theatre Festival Timișoara TESZT (27th May)
Katër i Radës is not just an opera of the memory. It's an effort, though the music, to release the universe of human who went to meet one of the many tragedies in the Mediterranean: the one of a small Albanian boat overloaded with men, women and children, sank in March 1997 in front of the Italian coast. In the single act crowd the Drowned and the Saved, those who survived and those who died, their voices, their thoughts, and especially their journey to the dark, full of great anxieties and small wishes, dreams and fears, digressions, apparitions, sudden recollections.
Festival Themenwoche Interkultur at Staatstheater Braunschweig (GERMANY)
These two theatre projects will be presented during the festival "Themenwoche Interkultur" from 1st until 8th April at Staatstheater Braunschweig.
ETC-Projekt "NADIA" is online
1st April, 19.00 | Haus Drei | Junges Staatstheater
Nadia and Anna look for guidance and confirmation. Nadia meets Brahim online, they flirt and she opens up to his salafistic ideas. However, Anna creates an online-blog for healthy nutrition and fashion and can't understand why her friend starts to wear a headscarf. She tries to stop Nadia from getting too involved with this kind of radical positions. Will she be able to convince her?
2. Gypsies
A research theatre project about Romanies in Europe by werkgruppe2 | Debut performance In cooperation with the Staatstheater Braunschweig (DE), the Théâtre de la Manufacture Nancy (FR) and the Nationaltheatre Temeswar (RO)
4th April, 20.00 | Husarenstraße | Drama 5th April, 11.00 | Husarenstraße | Drama with German & English surtitles
Romanies are still called "Gypsies" and EU-citizens, who are scared of foreign infiltration, still use them as scapegoats and treat them as the black sheep of society. What prejudices do these transnational peoples face? Why are they seen as "the others"?
There will be a follow-up discussion after each performance.
Marjanishvili Theatres Begalut in Exile in Cameri International Festival of Theatre, Tel Aviv, Israel.
Marjanishvili Theatre will present 2 performances - "Begalut – in Exile", directed by Levan Tsuladze in the frames of International Theatre Festival in Cameri Theatre, Tel – Aviv, Israel. Performances are scheduled on December 19 and 20 at 20:30.
International Adana Theatre Festival
Applications are now open for the 19th edition of the International Adanaa Theatre Festival, which will take place from 27 March to 30 April 2017.
This seasons motto: NO ANGST OF NOBODY (KEINE ANGST VOR NIEMAND)
Premieres, September 2016 – January 2017
Please note that most of the DT productions are presented with English surtitles
Man in the Holocene (Der Mensch erscheint im Holozän) based on the novella by Max Frisch, directed by Thom Luz. In an associative and musical way Thom Luz with his ensemble of four actors and two musicians investigates Frisch's text about the gradual disappearance of an elderly man. Premiere: 23 September 2016, Coproduction with the Theater Basel, CH.
BUCH. Berlin (5 ingredientes de la vida) by Fritz Kater, directed by Tilman Köhler. Utopia, Imagination, Love and death, Instinct, Care. In five scenes starting in the 1960s and leading up to the present day, Fritz Kater shows people (and animals) struggling for love, life, meaning and understanding. Premiere: 24 September 2016.
thermal resistance (der thermale widerstand) by Ferdinand Schmalz, directed by Matthias Rippert. A spa resort as the scene for a battle between deceleration and turbo capitalism. Ferdinand Schmalz relocates the ideological war of world views to a place least of all associated with political awareness. World premiere: 30 September 2016.
Iphigenia in Tauris (Iphigenie auf Tauris) by Johann Wolfgang von Goethe, directed by Ivan Panteleev. A girl who was sacrificed by her father, and was saved by a goddess, who spent years in exile on an island ruled by a despotical king, who longs to get home, who manages to transform despotism into humanism. Premiere: 14 October 2016.
Walls – Iphigenia in Exile by ZinA Choi, Kyungsung Lee, Mario Salazar and Kon Yi. Directors: ZinA Choi, Tilmann Köhler, Kyungsung Lee, Jungung Yang and Kon Yi. A contemporary version of Goethe's drama 'Iphigenia in Tauris' with a German-Korean perspective, the result of several years of collaboration between German and Korean theatre artists. World premiere: 14 October 2016, ACC in Gwangju, South Korea. Berlin premiere: 23 October 2016.
Funded by the German Federal Cultural Foundation. In co-production with Goethe-Institute Korea, Asia Culture Institute and The Walls Committee, organised at Asia Culture Center, supported by Arts Council Korea in cooperation with Producer Group DOT.
Downfall of the Egoist Johann Fatzer (Der Untergang des Egoisten Johann Fatzer) by Bertolt Brecht / version by Heiner Müller, directed by Tom Kühnel and Jürgen Kuttner. Premiere 12 November 2016.
Marat/Sade by Peter Weiss, directed by Stefan Pucher. "In a society of criminals, I unearthed the crime in myself in order to explore it …". Premiere 27 November 2016.
King Ubu (König Ubu) von Alfred Jarry, directed by András Dömötör. Jarry's absurd drama is, in the best sense of the word, a bad joke. Premiere: 30 November 2016.
Kuffar. The Atheists (Kuffar. Die Gottesleugner), text and direction by Nuran David Calis.
"You're looking for freedom. I'm looking for truth." World premiere: 11 December 2016.
The Glass Menagerie by Tennessee Williams, directed by Stephan Kimmig. A story of how dreams may help to withstand everyday life, but cannot help to overcome life itself. Premiere: 16 December 2016.
The Celebration (Das Fest) by Thomas Vinterberg and Mogens Rukov, directed by Anne Lenk. A story of helplessness and anger, repression and masquerade, lies and the power of truth. Premiere 20 January 2017.
The Ten Commandments (Die Zehn Gebote), a production by Jette Steckel. World Premiere 20 January 2017.
TNTmS ANNA KARENINA INVITED TO PERFORM IN CHIȘINĂU, ANTALYA AND LVIV
It looks like a busy year for the creative team of Anna Karenina, one of Timișoara National Theatre's most celebrated productions. The theatre received invitations to perform the play at the BITEI International Festival 2016 in Chișinău, the Republic of Moldavia, the 7th International Antalya Theatre Festival in Turkey and and The Golden Lion International Festival in Lviv, Ukraine.
Silver Bear winner Radu Jude makes his stage directing debut at the Timisoara National Theatre
Acclaimed Romanian film director Radu Jude, winner of the Silver Bear at the 65th Berlin International Film Festival, is making his stage directing debut at the Timisoara National Theatre. Radu Jude is currently working on an adaptation for the stage of Ingmar Bergman's Scenes from a marriage,having teamed up with actors Claudia Ieremia, Ion Rizea and Alina Ilea, as well as with award-winning set designer Iuliana Vîlsan.
Daniele Salvo The Bacchae workshop at The Marin Sorescu National Theatre, Craiova (TNCMS)
National Theatres Reunion Tour Chișinău, Republic of Moldova
A Tempest at the Tbilisi International Theatre
″Marin Sorescu″ National Theatre Craiova has the pleasure to announce it s participation
to The Tbilisi International Theatre Festival (Georgia) *3 to 6 October 2015
The American director Peter Schneider, again in Craiova
THE SEAGULL, by A.P. Cehov a long-expected event
Marjanishvili State Drama Theatre has a pleasure to inform you about the tour details In Italy and represent our last co - production with Emilia Romagna Teatro Fondazione (GEORGIA - ITALY).
24/09/2015 - 08/10/2015 Tbilisi International theatre festival
The Tbilisi International theatre festival will take place from 24 September until 8 October 2015 and the Georgian theatre showcase from October 5-8, 2015. The Festival runs every year and is one of the major events in International life of Georgia. But not only - it is becoming one of the main performing arts events in Caucasia, attracting attention of the most well-known, creative, provocative and innovative theater productions from the world.
TBS INTERNATIONAL is:
• INTERNATIONAL PROGRAM (since 2009)
• INTERNATIONAL PROGRAM "NEW" (since 2011)
• GEORGIAN SHOWCASE (since 2009)
• MASTERCLASSES, WORKSHOPS AND EXHIBITIONS (since 2009)
Special events and programs for artists, public and guests will add passion to FESTIVAL.
21st - 28th August: Festival La Mousson d'Été
The next edition of the Festival "La Mousson d`été – Contemporary plays international meeting" will take take place from August 21-27, 2015 in Pont-à-Mousson (France).
In parallel to the festival, the "European summer school - multi-faceted approached of contemporary plays", supervised by Jean-Pierre Ryngaert, offers the possibility to attend a special program on contemporary theatre. During five workshops, the plays, presented during the festival, will be approached through dramaturgic, writing, reading and playing exercises. Those various ateliers will be supervised every morning by writers, directors or academics. The afternoon program will be dedicated to conferences and more theoretical exchanges, in the presence of the artists of La Mousson d'été.
Out of the five workshops, one will be lead in English by Rebekka Kricheldorf, German author.
If you are interested to participate, you can download the detailed program by clicking here.
Deadline registration workshop: June 19th
For further information on the Festival Mousson d'Éte please click here!
Marjanishvili Theatre announces the tour schedule in June, 2015
Marjanishvili State Drama Theatre has a pleasure to inform you about the tour schedule during June 2015.
We would be honored to host you in the frames of following International Theatre Festivals with the Performance THE MAD MAN'S DIARY
Autorentheatertage Berlin - June 13th-27th 2015
The Deutsches Theater Berlin presents the Autorentheatertage, the festival of new German drama, taking place from 13th until 27th of June. 4 world premieres in cooperation with Burgtheater Wien and Schauspielhaus Zürich, 12 guest performances of new remarkable plays and stagings, panels, talks, discussions, dramaturges meeting on 27th June. Discover the full program here.
Drama Festival 2015
The Festival will take place from 2 to 7 June 2015. Eight performances by Slovenian and foreign theatres will be accompanied by discussions with the artists, round tables, musical evenings, and relaxed socializing at Drama Café, as well as elsewhere in and around the Drama theatre.
HEIDELBERGER STÜCKEMARKT Festival from April 24th May 3rd 2015
For the 32th time, the HEIDELBERGER STÜCKEMARKT presents a wide range of contemporary plays and performances from Germany and Austria and allows to discover new writing talents at play readings.
In addition to the German-language program, the HEIDELBERGER STÜCKEMARKT each year has a different guest country: We are proud to be hosting the largest showcase of Mexican theatre abroad this year!
Please find a program overview attached and more information on our webpage: www.heidelberger-stueckemarkt.de
Theatre Café Festival Amsterdam, May 28th - 30th
Theatre Café Festival is an international symposium on European theatrical texts for children and young people.
Following on from Theatre Cafés in York, Oslo and Berlin, the closing event of the Theatre Café Festival will be held in Amsterdam from 28 to 30 May 2015. For three days, three leading Amsterdam theatres will be entirely devoted to the best theatre productions for and about young people. English will be the main language throughout.
To see the updated festival programme and to register to the festival, click here.
Eurokontext.sk - Slovak National Theatre International Festival, June 12th 19th
The Eurokontext.sk Slovak National Theatre International Festival is set to take place from the 12th – 19th of June 2015 and aspires to present top European and SND Drama Theatre productions.
The festival opener is a new production The Celibate by one of the most prestigious European theatres - the Vienna Burgtheater – making its return to the SND stage for the first time in 36 years. The full stop for the week-long drama festival is provided by one of the most respected German theatres - the Dresden State Theatre with its most successful staging of Divided Heaven directed by the young star of German theater Tillman Kohler.
Not only due to the celebrations that are associated with the year 2014 on the two sides of the wall between Eastern and Western Europe, not only because of the bitter historical experience of the wall, but particularly for its sensitive perception of contemporary social life, the theme of this year's festival is The Wall. And not only the Berlin wall, but all walls of misunderstanding which divide modern society.
All information on the festival on www.eurokontext.sk
Teatro Cargo on tour in Italy
Milan, Teatro Filodrammatici, from 3 to 8 February 2015
First prize "Premio Sonia Bonacina 2014 - First Edition"
The show explores the importance and uniqueness of relations created in jail. The portrait of two women trying to start again from the beginning.
A trilogy on the WWI - January 23, 24 an 25 at the Zagreb Youth Theatre, Croatia
"A century of a Family" is the topic developed in the trilogy The Lamb / The Hen / The Eagle produced by Zagreb Youth Theatre, Mess International Theatre Festival Sarajevo and Bitef Theatre.
The trilogy consists of separate performances which, each from their own perspective, answer to the topic of the WWI centenary.
The performances were directed by Anica Tomić in Zagreb, Selma Spahić in Sarajevo and Ana Tomović in Belgrade
Performances at the Zagreb Youth Theatre
January 23, 24 and 25 2015
Readings of the Art of Ageing plays - January 21, 2015
A stage reading of the play "Ich befürchte, jetzt kennen wir uns" written by Ivor Martinic in the frame of the projet "The Art of Ageing" will take place on January 21 at the Staatstheater Karlsruhe. Further readings of the Art of Ageing plays will be staged in the coming months.
Click here for more information


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Don't Rely on CRM as Your Single Source of Trusted Customer Data
Step 1: Determine if you have a customer data problem
A statement I often hear from marketing and sales leaders unfamiliar with the concept of mastering customer data is, "My CRM application is our single source of trusted customer data." They use CRM to onboard new customers, collecting addresses, phone numbers and email addresses. They append a DUNS number. So it's no surprise they may expect they can master their customer data in CRM. (To learn more about the basics of managing trusted customer data, read this: How much does bad data cost your business?)
It may seem logical to expect your CRM investment to be your customer master – especially since so many CRM vendors promise a "360 degree view of your customer." But you should only consider your CRM system as the source of truth for trusted customer data if:
· You have only a single instance of Salesforce.com, Siebel CRM, or other CRM
· You have only one sales organization (vs. distributed across regions and LOBs)
· Your CRM manages all customer-focused processes and interactions (marketing, service, support, order management, self-service, etc)
· The master customer data in your CRM is clean, complete, fresh, and free of duplicates
Unfortunately most mid-to-large companies cannot claim such simple operations. For most large enterprises, CRM never delivered on that promise of a trusted 360-degree customer view. That's what prompted Gartner analysts Bill O'Kane and Saul Judah to write this report, Gartner Powering Customer Experience With the Trusted 360-Degree View, in May 2015.
"The reality is that the vast majority of the Fortune 2000 companies we talk to are complex," says Christopher Dwight, who leads a team of master data management (MDM) and product information management (PIM) sales specialists for Informatica. Christopher and team spend each day working with retailers, distributors and CPG companies to help them get more value from their customer, product and supplier data. "Business-critical customer data doesn't live in one place. There's no clear and simple source. Functional organizations, processes, and systems landscapes are much more complicated. Typically they have multiple selling organizations across business units or regions."
As an example, listed below are typical functional organizations, and common customer master data-dependent applications they rely upon, to support the lead-to-cash process within a typical enterprise:
· Marketing: marketing automation, campaign management and customer analytics systems.
· Ecommerce: e-commerce storefront and commerce applications.
· Sales: sales force automation, quote management,
· Fulfillment: ERP, shipping and logistics systems.
· Finance: order management and billing systems.
· Customer Service: CRM, IVR and case management systems.
The fragmentation of critical customer data across multiple organizations and applications is further exacerbated by the explosive adoption of Cloud applications such as Salesforce.com and Marketo. Merger and acquisition (M&A) activity is common among many larger organizations where additional legacy customer applications must be onboarded and reconciled. Suddenly your customer data challenge grows exponentially.
Step 2: Measure how customer data fragmentation impacts your business
Ask yourself: if your customer data is inaccurate, inconstant and disconnected can you:
· See the full picture of a customer's relationship with the business across business units, product lines, channels and regions?
· Better understand and segment customers for personalized offers, improving lead conversion rates and boosting cross-sell and up-sell success?
· Deliver an exceptional, differentiated customer experience?
· Leverage rich sources of 3rd party data as well as big data such as social, mobile, sensors, etc.., to enrich customer insights?
"One company I recently spoke with was having a hard time creating a single consolidated invoice for each customer that included all the services purchased across business units," says Dwight. "When they investigated, they were shocked to find that 80% of their consolidated invoices contained errors! The root cause was innaccurate, inconsistent and inconsistent customer data. This was a serious business problem costing the company a lot of money."
Let's do a quick test right now. Are any of these companies your customers: GE, Coke, Exxon, AT&T or HP? Do you know the legal company names for any of these organizations? Most people don't. I'm willing to bet there are at least a handful of variations of these company names such as Coke, Coca-Cola, The Coca Cola Company, etc in your CRM application. Chances are there are dozens of variations in the numerous applications where business-critical customer data lives and these customer profiles are tied to transactions. That's hard to clean up. You can't just merge records because you need to maintain the transaction history and audit history. So you can't clean up the customer data in this system and merge the duplicates.
The same holds true for B2C customers. In fact, I'm a nightmare for a large marketing organization. I get multiple offers and statements addressed to different versions of my name: Jakki Geiger, Jacqueline Geiger, Jackie Geiger and J. Geiger. But my personal favorite is when I get an offer from a company I do business with addressed to "Resident". Why don't they know I live here? They certainly know where to find me when they bill me!
Step 3: Transform how you view, manage and share customer data
Why do so many businesses that try to master customer data in CRM fail? Let's be frank. CRM systems such as Salesforce.com and Siebel CRM were purpose built to support a specific set of business processes, and for the most part they do a great job. But they were never built with a focus on mastering customer data for the business beyond the scope of their own processes.
But perhaps you disagree with everything discussed so far. Or you're a risk-taker and want to take on the challenge of bringing all master customer data that exists across the business into your CRM app. Be warned, you'll likely encounter four major problems:
1) Your master customer data in each system has a different data model with different standards and requirements for capture and maintenance. Good luck reconciling them!
2) To be successful, your customer data must be clean and consistent across all your systems, which is rarely the case.
3) Even if you use DUNS numbers, some systems use the global DUNS number; others use a regional DUNS number. Some manage customer data at the legal entity level, others at the site level. How do you connect those?
4) If there are duplicate customer profiles in CRM tied to transactions, you can't just merge the profiles because you need to maintain the transactional integrity and audit history. In this case, you're dead on arrival.
There is a better way! Customer-centric, data-driven companies recognize these obstacles and they don't rely on CRM as the single source of trusted customer data. Instead, they are transforming how they view, manage and share master customer data across the critical applications their businesses rely upon. They embrace master data management (MDM) best practices and technologies to reconcile, merge, share and govern business-critical customer data.
More and more B2B and B2C companies are investing in MDM capabilities to manage customer households and multiple views of customer account hierarchies (e.g. a legal view can be shared with finance, a sales territory view can be shared with sales, or an industry view can be shared with a business unit).
According to Gartner analysts Bill O'Kane and Saul Judah, "Business demand is still growing for the 360-degree view of the customer, driven in large part by desire to improve the customer experience." But many struggle with how to create the trusted data that's essential for this view.
Get the Gartner report now: Gartner Powering Customer Experience With the Trusted 360-Degree View.

subset: commoncrawl


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Jeanne Manford, PFLAG founder, dies
Jeanne Manford, who founded a national support organization for gays and lesbians after a simple and brave demonstration of her love for her gay son after he was beaten, died Tuesday in her Daly City home. She was 92.
Mrs. Manford, who started Parents, Families and Friends of Lesbians and Gays in 1972, had seen her health slowly fading for months, said her daughter, Suzanne Swan.
"Her body was shutting down," Swan said. "The doctor just called it old age."
Mrs. Manford was a mother of three and a New York City elementary school teacher when her defiance in the face of violence thrust her onto the national stage and led her to found an organization known as PFLAG, which now has more than 200,000 members and more than 350 affiliates across the nation.
In April 1972, one of her sons, the late Morty Manford, was beaten at a gay rights demonstration in New York by a former amateur boxing champion, and police failed to respond, Swan said.
Mrs. Manford penned a letter to the New York Post later that month that read: "I have a homosexual son, and I love him."
Not long after, she marched with her son in New York's Christopher Street Liberation Day March, a precursor to present day Pride parades, carrying a sign saying: "Parents of gays: Unite in support for our children."
"She never thought twice about it. She fought for him," Swan recalled. "This was a 5-foot-2, thin, blond woman who had a spine of steel. She just did what she knew to be right."
Participants flocked to Mrs. Manford during the parade, hugging her and begging her to talk to their parents, according to the organization.
"That's how PFLAG started," Swan said.
At the time, homosexuality was still classified as a mental illness, sodomy laws were on the books in many states, and there were no legal protections against discrimination based on sexual orientation.
"For her to step into the street to declare support for her mentally ill, outlaw son - that was no small act," said state Sen. Mark Leno of San Francisco. "But it was what a mother's love does."
Mrs. Manford and her husband, Jules, went on to appear on radio and national television programs to raise awareness, Swan said.
About 20 people attended the first formal meeting of the group, held in 1973, according to the organization. At the time, and for years later, individuals who came out as gay or lesbian were often shunned by their families.
Karen Sundheim, program manager of the James C. Hormel Gay and Lesbian Center at the San Francisco Public Library, recalled a childhood friend whose parents refused to speak to him after he came out, even as he was dying of AIDS in the mid-1980s.
She pointed to an indelible moment during a San Francisco Pride parade she watched from the sidelines about 20 years ago.
"When PFLAG came by, everybody was roaring," Sundheim said. "People were just moved to tears seeing parents and family marching for their gay children."
Mrs. Manford, whom President Obama praised at a Human Rights Campaign banquet in 2009 for a "love more powerful than any insult or injury," was born in New York in 1920. She was the third of five daughters.
She attended college in Alabama before completing her degree at Queens College in New York, family said. She lived most of her life in Queens, leaving New York in 1996 for Minnesota before moving in with her daughter in Daly City.
She is preceded in death by her husband, Jules, and two sons: Charles, who died in 1966, and Morty, who died of AIDS complications in 1992.
In addition to her daughter, she is survived by her son-in-law Richard Swan of Daly City, a granddaughter and three great-granddaughters.
John Coté is a San Francisco Chronicle staff writer. E-mail: email@example.com


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The Meta-Biennial: the 2013 deCordova Biennial
Today we bring you a review of the deCordova Biennial from our friends at Big Red & Shiny in Boston. Twenty-one artists and collaborative teams from the states of Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, and Vermont are featured in this six-month survey exhibition. Author John Pyper notes, "…the intention is to create a snapshot of the artists in New England and to feature emerging talent. This[…..]


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Family Doctor Training Might Get Shorter in South Dakota
SIOUX FALLS - South Dakota educators are discussing shortening medical school from four years to three for students pursuing careers as family doctors.
The Sanford-University of South Dakota School of Medicine is trying to move more physicians into cities and rural areas across the state. Family Medicine Chairman Bruce Vogt tells the Argus Leader there's a discussion nationwide about getting more people into the primary care workforce more quickly.
Discussion in South Dakota is in the early stages. But medical school associate professor Susan Anderson says an accelerated program also would save money for future family doctors.
A change would need the approval of the dean, faculty, the university and the state Board of Regents. Executive Director Jack Warner says the Regents would need assurances that three-year doctors would be skilled.
Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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John Q. Hammons, a real estate developer who built a hotel empire and became a leading philanthropist in his native Missouri, has died at age 94, his company said.
Hammons died on Sunday at the Elfindale Manor nursing home in Springfield, Missouri, a statement on the John Q. Hammons Hotels & Resorts website said.
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His company became the largest private, independent owner and manager of upscale hotels in the United States and now runs 78 hotels, the statement said. His hotels include such brands as Embassy Suites, Marriott and IHG.
During his career, Hammons developed 210 hotel properties in 40 states, it said.
Hammons grew up in Fairview, Missouri, during the Great Depression. He earned a degree from Southwest Missouri State Teachers College and was a junior high school teacher and basketball coach.
After World War Two service, Hammons became a real estate developer in Springfield, in southwest Missouri. He built the city's first suburban housing and moved on to apartment complexes and shopping centers.
Hammons donated hundreds of millions of dollars to Springfield and organizations such as the city's Hammons Heart Institute and the Hammons School of Architecture at Drury University.
Although his given first name was James, Hammons used the name "John Q." when he introduced himself to politicians or organizations to show that he was representing the general public, as in the proverbial John Q. Public. The name stuck, and he became known as John Q. Hammons, the statement said.
Hammons is survived by his wife of 64 years, Juanita.
(Reporting by Ian Simpson; Editing by Philip Barbara)


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The Facebook Analog Research Laboratory is a screen-printing studio.
Facebook is about as far as it gets from screen printing, unless you count press operators and screenmakers checking their updates every five minutes in the middle of a job. Digital vs. screen printing is one thing, but Facebook—that's a whole other media dimension from print.
Last year, an ad appeared from Facebook headquarters. It showed a person washing out a screen in a print studio. This piqued my interest, and through some friends, I was able to get in contact with Ben Barry, a designer at Facebook, who built and heads up their Analog Research Lab, buried deep in the bowels of the company that has literally changed our world and the way we communicate.
The Facebook Analog Research Laboratory is a screen-printing studio and workshop at Facebook. The primary goal and use of the space is to create and develop projects for internal culture at the company. The main collaborators in the lab (Ben, Everett Katigbak, and Tim Belonax) all studied design and are employed as designers. They also just happen to be printers who have a love for making things. The lab started organically as a way for them to put this creative energy back into the company they're so passionate about. I asked Ben to explain how the screen-printing and Internet-based social media, two completely different worlds, somehow come together.
"I think it's a mistake to see them as two separate worlds," Ben says. "Especially two at odds with one another. Both are about communicating information and connecting people to ideas and each other. These are basic human needs regardless of medium. To me, both Internet and print have a role to play in the future. It's important to recognize when it's appropriate to use each media. The Internet is obviously superior at information distribution, especially when it's temporal in nature. Because it's less efficient and more labor intensive, printing should be thought of less as a mechanism for information distribution, and more as a way to elevate certain ideas or content in their importance. Producing high-quality printed material in a day and age when it isn't the most efficient way to communicate is a signal of how much someone cares about an idea."
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This week the Syria crisis reached another ominous milestone, passing the three-year mark with no clear sign of an end to the death, destruction and suffering that have plagued the Syrian people since 2011.
The tragedy of this crisis weighs heavily on all of our hearts and minds, and our thoughts must be with the hundreds of thousands of lives and livelihoods that have been lost or destroyed, the families torn apart, the communities made to suffer.
More than 120,000 Syrians have been killed since fighting began. Over six million are now displaced from their homes. Women and children are suffering. Educations are on hold, businesses are shuttered, health centers destroyed. Altogether, Syria is now the most pressing humanitarian crisis in the world.
Faced with the death, destruction and impoverishment of a whole nation and it's peoples, the only possible response sometimes seems to be stunned silence. But we must speak out because in the midst of horror there is hope.
Communities themselves under stress in Jordan, Lebanon, Turkey, Iraq and Egypt have received the more than 2.5 million refugees with extraordinary generosity. Families already living in poverty have opened their homes, and shared their livelihoods with Syrians seeking safer havens. Governments of the neighboring countries, in financial difficulties themselves, have maintained open borders and made room for the victims of this conflict.
Meeting in Kuwait last January, generous countries, led by Kuwait itself, have pledged resources to the most costly humanitarian and development crisis of all time. The United Nations has come together as never before, in a comprehensive assessment of the crisis and its impact on neighboring countries, and is working in unison to deliver the relief and resilience deserved by all. Civil society institutions and non-governmental organizations have braved the horrors of war and destruction to support communities both inside and outside Syria.
It is time we recognized that faced with the tragedy in Syria, the world has come together, and if political solutions elude us still, and if we appear to have divergent political interests, we still come together in solidarity with the victims, inside Syria and in its neighborhood.
Another ray of hope, very faint, and difficult to discern at times, is the patient, slow, painful rebuilding that is going on inside Syria today. There are twenty million Syrians in the country right now, half of them living in poverty and faced with unemployment, and displacement, and the destruction of their communities and livelihoods. Yet these communities are coming together, across all confessional lines, and across boundaries. Slowly and painfully they are rebuilding and hoping against all experience that the war will end soon, that what is rebuilt will remain standing, that resilience can be achieved, and that tenuous understandings across the fault lines of this war will hold.
The United Nations is there too. We are witnessing the victims of conflict coming together and rebuilding their country, and we are there to support them. The more we support Syrians inside Syria to rebuild peace, the less we will be faced with refugees burdening host communities whose generosity is coming under terrible strain.
This is why today, on the third anniversary of this terrible conflict, I want to focus on generosity and the indomitable spirit of humanity. I want to look hard at death, and poverty, at the use of inhumane weapons, at refugees on the road and communities under stress, and I want to reaffirm my faith in the common humanity that binds us all, and in the work of the United Nations, it's generous contributors and all organizations that help us maintain this faith.


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Phillip Inman & Dominic Rushe – Guardian May 4, 2012
Fears that the world recovery is running out of steam were heightened on Friday after the US jobs market stalled for a second month and the eurozone appeared to be slipping further into recession.
Just 115,000 new jobs were created across the US in April, far fewer than the 163,000 in the previous month and well short of the 400,000 that have marked previous recoveries. The unemployment rate fell to 8.1%, but this came as the percentage of the population in the labour force declined, in part because people had stopped looking for work.
Markets slumped on the news as traders prepared for a disappointing 2012. The FTSE fell 1.9% to 5655 and the Dow Jones had slipped 168 points to 13,038 by midday in New York.
The report is expected to rattle nerves at the White House, which has enjoyed a run of positive economic news over the last six months. The US stock market has risen 12% since January.
Weak growth and high unemployment create a formidable challenge for President Barack Obama, who is under pressure from his likely Republican challenger, Mitt Romney, to do more to create jobs.
The Democratic administration will also be concerned at the prospect of a prolonged recession in Europe after most countries in the 17-member eurozone suffered a fall in economic activity in April.
Weak manufacturing output reported a few days ago was matched by a drop in services activity that was only mildly mitigated by stronger than expected retail sales.
Italy led the downturn after its services sector shrank for the 11th consecutive month in April and at its sharpest rate for almost three years. It had already suffered the worst manufacturing numbers for three years.
Analysts said a collapse in consumer spending following cuts in wages, benefits and pensions was behind the fall in output.
They suggested the currency bloc's recession could extend beyond the summer after output also contracted in core countries such as France and the Netherlands along with Italy and Spain. Germany's services sector continued to grow, but at a much slower pace than in March.
The final reading of April's Markit purchasing managers' index (PMI) for the entire eurozone services sector came in at 46.9, a full point lower than the preliminary reading of 47.9 reported two weeks ago, which itself was far weaker than City analysts had expected.
It was the steepest downward revision to the PMI since October 2008, in the aftermath of the Lehman Brothers collapse. Anything less than 50 signifies contraction.
Survey compiler Markit attributed the revision to business conditions worsening at a faster rate towards the end of the month, and said the figure was consistent with a 0.5% quarterly rate of economic contraction.
A dearth of new orders suggested the figures for May could be even worse.
"Little can be said to remain of any 'core' of strength in the region," said Chris Williamson, chief economist at Markit. "Growth has practically ground to a halt even in Germany, and France has joined Italy and Spain in seeing a strong rate of economic decline."
Several eurozone countries are in recession, including Italy, Spain, the Netherlands and Portugal. The UK has also spent the last six months in recession according to figures out last week. Brussels had expressed hope that the recessions would be shallow and shortlived, but recent data points to the eurozone facing deeper woes.
White House economic adviser Alan Krueger shrugged off the weaker jobs data, saying US manufacturing remained strong and consumer spending had gained momentum.
"One month does not a trend make," he said. "I think it makes sense to average the last few months together and the economy continues to go in a positive direction."


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10:00 am BJB – Storytime 2.Inclusive! @ Bruce Johnston Branch - Cavan Monaghan Libraries
BJB – Storytime 2.Inclusive! @ Bruce Johnston Branch - Cavan Monaghan Libraries
Feb 21 @ 10:00 am – 10:45 am
Join Melanie for Storytime/S.T.E.A.M. activities. The CMLibraries tries to be inclusive and welcomes all children to Storytime! Whether your child can sit for 30 seconds or 30 minutes you and your child can find some interesting activities and some adult conversation during our STEAM-based storytime.