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Exploring Art at Whitney Plantation
April 2, 2019 by Debi Lander · Comments Off on Exploring Art at Whitney Plantation
This article appeared in the February 2019 issue of DeSoto Magazine.
Georges Braque, a famous French artist who helped develop Cubism said, "Art is a wound turned into light." That quote describes the Whitney Children perfectly: 40 life-sized terracotta statues of enslaved African-American children created by sculptor Woodrow Nash. The haunting boys and girls in ragged clothes are scattered around the grounds of Whitney Plantation, in Wallace, Louisiana. Most are placed in Antioch Baptist Church, the location where guided tours begin. As you move throughout the church, the statues pull at your heart and make you question what they are thinking. If these pieces of art don't touch your soul, I dare say nothing will.
The endearing children are the work of Ohio-based sculptor Woodrow Nash, commissioned by Jim Cummings, Whitney Plantation's owner. Nash, who describes his style as African Nouveau, has a consuming passion for elevating the human spirit. He builds a sense of mystery and charisma into each piece, clearly evident in the Whitney children.
When approached while working on the Children of Whitney, Nash said: "I want these pieces to be as genuine to true slave life as possible. This project has been a challenge that I've looked forward to for a long time. My pieces will breathe life into the whole plantation."
Whitney Plantation opened in December 2014 as the first plantation museum in Louisiana to focus exclusively on the lives of the slaves, and one of very few in the country. Many of the famous Louisiana River Plantations, like Oak Alley, have finally begun to include slave stories and slave cabins on tours. However, most estates in the Old South continue to focus on the grandeur of the big house and lives of the wealthy landowners. Whitney Plantation portrays the opposite.
Whitney focuses the point of view on children because the collected oral histories from the Works Progress Administration (WPA) in the 1930s came from former slaves. These people were children at the time of emancipation in 1865, so their stories came from their youth. Whitney presents their recollections as told in their own words.
To accomplish this, each visitor receives a lanyard with a card imprinted with a photo and name associated with an individual sculpture. The flip side of the card contains a brief narrative—in the original dialect and vernacular as told to the WPA. These snippets are among the 2,200 collected by the Federal Writers' Project during the Great Depression. The museum thus brings the past to life when visitors search for the child on their card, find the replica and make a connection.
John Cummings, a wealthy New Orleans lawyer, bought the plantation property about 16 years ago. Originally German immigrants, the Heidels (also spelled "Haydel"), were the landowners. They grew indigo and then the more profitable sugar cane from 1752 to 1867. Its second owner named it Whitney, after his grandson.
Cummings came to the realization that Americans knew little about the lives of slaves. He developed plans to educate them through visits to the plantation. He spent over $8 million of his own money to establish Whitney, a work still in progress. Especially noteworthy are the church and seven slave cabins, purchased and moved to the site to help tell the story.
Guides move tours through the Whitney in a specific order. After leaving the church, visitors encounter The Field of Angels, a circular courtyard, featuring a poignant bronze statue by Rod Moorhead of a black angel holding a baby. The area is dedicated to the 2,200 slave children who died before their third birthdays in St. John the Baptist Parish.
Further along, a Wall of Honor, similar to war memorial walls, recognizes the 354 people who were enslaved at Whitney.
Then, the most shocking part of the tour is the memorial to an 1811 slave uprising. Dozens of black, life-sized men's heads stand on sticks in the ground. This is a brutal display, but unforgettable art. About 500 slaves participated in the uprising with the aim of escaping to New Orleans. Most never made it that far. Many of the captured were killed — and their decapitated heads were put on sticks along the river to terrify others.
The tour continues toward the slave quarters where guests discover a few more Whitney Children, one sitting on the front porch. Stepping into the cramped cabin provides a perspective on the bare-bones accommodations provided for the slave population. At one time, Whitney had 22 slave cabins, each serving at least two families. Nearby sits the kitchen, the oldest in Louisiana, where typically female slaves toiled over burning fires.
Last stop is the French-Creole-style Big House built in the late 18th century. A few children worked in the house along with other servants. Therefore, another statue of a little girl rests there, in opposition to the fine antique furnishings and artworks. Guides use her to talk about the lives of the house slaves, the long hours they kept and the pallets where they slept on the floor. By the end of the tour, most visitors fall silent. Whitney is an attention-grabbing and moving place.
Plantation owner Jim Cummings said, "You can't rewrite history but you can right many of the wrongs—primarily with education." Whitney Plantation makes significant strides in that direction.
If you go: Whitney Plantation is about 32 miles from the New Orleans airport, 5099 Highway 18, Wallace, Louisiana. (225) 265-3300. Open daily 9:30 a.m to 4:30 p.m. Closed Tuesdays and major holidays. Tours are on the hour from 10 a.m. to 3 p.m. Advance reservations are recommended. Tours cost $22; $15 for students with ID, military, those age 65 and older; free for children under age 12. They are 90 minutes, all on foot and mostly on gravel paths. Those with special needs should call in advance. www.whitneyplantation.com. Whitney Plantation is a member of the New Orleans Plantation Country group: visitnopc.com.
Comparing Global Spa Treatments
February 13, 2018 by Debi Lander · Leave a Comment
My daughter, a realtor, shouts, "location, location, location," but when it comes to travel, it's all about "experiences, experiences, experiences." Over the past several years, the term has become the mantra of the luxury travel market. And the trend isn't going away. "Luxury travelers want memorable experiences beyond a nice hotel room and pool," says Jeri Clausing, editor of the luxury eNewsletter for Travel Weekly.
Visitors want hands-on opportunities, a way to hear, touch, smell, and taste a destination. Those interested in fitness gravitate toward physical activities such as hiking, biking, and kayaking. Cooking and painting classes or concerts draw a more artsy crowd. My travels have included a variety of spa treatments producing therapeutic and notable encounters.
Recently, a spa esthetician provided a new manta. She swears by, "exfoliation and hydration, hydration, hydration." I like that.
You can't take global adventures without long plane rides, but those are drying to the skin. Both healthy and immensely pleasurable, I was able to replenish some moisture through local themed, indulgent spa treatments.
In Japan, I sank into the traditional "onsen" hot mineral baths (previous story here). The evening outdoor soak in the communal hot mineral springs brought one of the most unforgettable experiences of my life. Yes, I felt a bit awkward, naked and immersed in the Hilton Niseko's outdoor pool surrounded by beautifully illuminated trees, but afterward, I slept as soundly as if I'd run a marathon.
In Jordan, a day at the Marriott Dead Sea Resort included the outrageous, bucket-list experience of a Dead Sea mud bath. It began in the highly concentrated waters of the Dead Sea, so salty no animal life survives. Not only did I immediately begin to float, it was difficult to put my feet down. The hands-free floating experience was like nothing else, just be careful not to splash water in your eyes.
Afterward, I headed for a large container filled with Dead Sea mud and preceded to slather it all over my body. I then stood around baking in the sun for 10-15 minutes. I was not alone with my mud-caked body; this is what people do at the Dead Sea. Soon, I showered off the mud, my hands sliding on my skin as if gliding over waxed paper. I could have recorded a commercial for baby-soft skin. I now use a Dead Sea mud mask on my face at home (purchased on Amazon.com).
More than a year ago I "took the waters" (as they say) in Budapest. The thermal springs gush with temperatures ranging from about 70-170 degrees. I chose, not a luxury spa, but the traditional baths (really tiled pools) at the Gellert Baths, popular with the locals. I followed the Hungarian routine, moving from pool to pool, each with a different temperature. Afterward, I was so invigorated; I walked the few miles back to my hotel.
An India trip several years ago brought a Shirodhara treatment that involved dripping oil like a thread (dhara) on my head (shiro), what the locals term a tranquil Ayurvedic oil treatment. As I lay down on my back, the attendant draped towels around me. She then hung a wide-mouthed vessel with a small hole at the bottom above my head. A wick extended to about two inches from my forehead. Special medicinal oil poured into the vessel flowed slowly onto the upper part of my forehead, my eyes protected by cotton pads. The process normally continues for 60 minutes, but I asked for it to end sooner. It wasn't water torture, but I can't quite describe what bothered me about this treatment. I simply didn't enjoy it. Instead of relaxing my mind, all I thought about was ending the session. However, I will admit that my hair benefited from the oil's moisturizing effects.
In 2016, while in Italy, I luxuriated for two days at the posh ADLER Thermae Spa & Resort. This Tuscan haven is near Bagno Vignoni, the ancient complex of naturally fed thermal baths and pools. At the Adler I scooted among warm water-jets strategically placed around the swimming pool, relieving my aching, travel-weary muscles. In the center, a powerful pulsating fountain pounded at my tightened back, head and entire body simultaneously. Crawling out after a few rounds of this pleasurable assault, a real pro applied an "aah"-producing massage. The Adler Resort, the ultimate in relaxation, even lets you wear your spa robe to breakfast and lunch.
Years ago, after an overnight stay in the Ice Hotel in Quebec, I took a short hop to Le Nordique Spa outside the city. The idyllic rural property was covered in snow – – a picture postcard. My treatment began in the sauna, followed, hesitantly, by a dip in an unheated outdoor pool. Exiting, I wrapped myself in a towel and practically ran to the relaxation room. Then, I repeated the process this time having a special Auguste sauna treatment with orange essential oil. Instead of cooling off in the pool, I bravely climbed down the steps of a ladder and plunged down a hole cut in the ice covering the river –temperature hovering around zero. I shot back up and out at top speed—and survived. The warm shower that came next felt so good, I didn't want to leave. Apparently, locals frequent the spa often and spend an entire day here. As a Floridian, once was enough.
A recent road trip to Asheville, North Carolina brought me to the Asheville Salt Cave. Lounging in the dim, Zen-like setting for 45 minutes, I breathed in air saturated with Himalayan salt. Divine escape. I didn't have any respiratory or sinus ailments but still came out feeling fully oxygenated and spry. I was told the treatments are beneficial for those with skin problems like acne, eczema, and psoriasis, too.
Moving on to the One Ocean Resort in Atlantic Beach, Florida, just a two and a half hour drive from my home, I relished an Ocean Mist facial. The treatment included a special seaweed serum and some calcium-rich moisturizers. The skin on my face was rejuvenated, as plumped and moisturized as any over 65-year-old face can get. The chic spa experience offered a rejuvenating retreat.
From now on, wherever I go, I hope to make time to try out the local spa treatments. Gotta run, I hear the Greenbrier calling, or is it the spas at Baden Baden, Germany?
Castle Hopping Road Trip Through Scotland
June 2, 2017 by Debi Lander · Comments Off on Castle Hopping Road Trip Through Scotland
The lure and history of castles, romantic countryside and the majestic Highlands drew me to Scotland in the summer of 2016. I wrote the following road trip story for a Boomers Travel website and hope you will click and read here: http://myitchytravelfeet.com/2017/05/30/scotland-roadtrip/.


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Spooky Stats for National Cyber Security Awareness Month
The last day of Cyber Security Awareness Month is upon us, so let's round up the month with some cybersecurity numbers from 2018 so far. October was dedicated to creating awareness of the importance of cybersecurity. Here are some statistics from the first three quarters of 2018 that would spook any security expert or business decision maker.
Spooky stats for 2018
The ITRC reported that as of September 5th, 2018, there were 865 total data breaches, with 34,174,633 records exposed.
Cybersecurity ventures reported that 90% of successful hacks and data breaches stemmed from phishing attacks.
In 2017 the average cost per ransomware attack to businesses was $133,000
Ransomware damage costs will rise to $11.5 billion in 219 and a business is expected to fall victim to a ransomware attack every 14 seconds.
A cybercrime report found that the 5 most cyber-attacked industries are:
- Healthcare
- Manufacturing
- Financial services
- Government
- Transportation
See how far cybersecurity has come in the last year. Check out our top 5 predictions for 2018.
New cyber-attack type in 2018
Let's take a look at the latest attack type to surface in 2018, the VPN/IT router malware. According to the Cybercrime tactics and techniques report by Malwarebytes Labs, "The U.S. Justice Department linked the attack to Fancy Bear (APT 28), which is believed to be directed by Russia's military intelligence agency and is linked to attacks against the German Parliament, Democratic National Convention (DNC), and the International Olympic Committee (IOC)."
This type of attack covertly monitors all traffic on the router's network.
It serves the purpose of data exfiltration, man-in-the-middle attacks and destruction of infected devices.
Over 500,000 small-office and consumer grade routers and NAS devices were infected in 2018.
The attacks spanned over 50 countries.
This attack affected major brands such as:
- Asus
- D-Link
- Linksys
- MicroTek
- Netgear
- And TP-LINK
The FBI strongly urges all owners of routers to power-cycle the devices in an attempt to:
- Clear malicious code
- Disable remote management settings
- Secure the device with a strong/unique /new password
- Consider enabling encryption
- And install firmware updates
Power-cycling your router is not the same as resetting it. Here's a quick video explaining the difference and teaching you how to power-cycle your own router.
Take our free training for data security and privacy
If you're interested in learning how to protect yourself and your organization from phishing, ransomware, VPN/IT router attacks and more, check out our cybersecurity training courses. Data security and privacy is an increasingly important topic as cyber attacks continue to batter organizations. For Cyber Security Awareness Month we're offering free Data Security and Privacy training. Cyber security awareness in your organization is the responsibility of every employee. Learn more about the training from the video below.
About CyberTraining 365
CyberTraining 365 is an online academy that offers nearly 1,000 hours of relevant and cutting-edge cybersecurity training. Our training provides the most in-demand industry certification prep courses including EC-Council, CompTIA, (ISC)2 and Cisco; all taught by leading cyber security experts. All of our offerings are aligned with the national initiative for cybersecurity education (NICE) and ensure the most up-to-date information for this constantly shifting field. With engaging content in a scenario-based format, CyberTraining 365 uses bite-sized micro-learning methodology ensures learners are not overwhelmed with information. On Demand, LMS platform has white-label capabilities ideal for internal training purposes.

subset: commoncrawl


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**TESTING SERVICES DO NOT QUALIFY FOR REFUNDS Under ANY circumstances** See Details Below In RED Before purchasing any testing service/system.
We guarantee your satisfaction for a full 30 days from the date you receive your order. In the unlikely event something is not right call us and we'll make it right! Should you need to return the product, we will issue a refund for the price you paid less any shipping and handling charges. If you received the benefits of a free shipping promotion, the shipping and handling charges that we incurred to fulfill your order would be deducted from your refund. Unused items returned due to a "change of heart" may also be returned. All returns are subject to a minimum re-stocking fee of 20% and additional fees would be charged based upon the condition of the returned product and/ or any packaging, product components or instructional materials damaged and/or missing. You must call us toll free at 800-234-6399 to obtain a Return Authorization Number (RA#) before returning any product, or the shipment will be refused. Returned product(s) must be insured for the full retail value and shipped with a trackable shipping method as we are not responsible for lost, misdirected or damaged return shipments. The product must be returned in its original packaging and must be in like new, resaleable condition. Purchaser is responsible for any and all return shipping costs.
This policy extends only to the original purchaser, and does not apply to commercial use, unreasonable use, or to damage to the product as a result of unintended use including water, fire, electrical or smoke damage. All products must be returned insured as we are not responsible for damages incurred during shipping, misdirected or lost shipments. Purchasers are advised that water and air quality conditions vary by area and from home to home. Product performance may be affected by these variables, and for optimum performance, purchasers should verify with one of our representatives prior to ordering, that your particular water or air quality falls within our recommended specifications for the particular system you plan on purchasing. Please note that the customer is responsible for adhering to local plumbing, mechanical, electrical, HVAC or other building codes and ensuring that water pressure does not exceed recommended guidelines and that all product installation instructions are followed. We are not responsible for installation, system removal and/or associated costs.
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Silk and Bow Baby Memory Book
This gorgeous Baby Memory Book is available in baby blue or baby pink silk and is decorated with a beautiful large bow.
This fabric covered three-ring binder measures 10" x 11.75" and includes a set of 66 adorably illustrated pages to record important events, as well as 14 blank pages where you can add in additional memories.
Please allow 10-14 days to ship


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Our parish has been asked to join together with parishes throughout the Diocese of Youngstown in offering our support to the 2019 Annual Bishop's Appeal. Our financial need is $4.2 million. Our goal this year is to reach 100% participation. There are many ways in which you can participate. Please PRAY for the success of the Annual Bishop's Appeal. Your prayers are meaningful and critical to our success as a Church family. DONATE to the Appeal. Use the response card you received in the mail OR use an envelope found in your pew to respond. VOLUNTEER your time and talents to any of the ministries of the Church. As of July 3rd our parish has committed $36,536.05 from 184 donators (surpassing our parish goal of $33,181.00) and achieved 36% towards our goal of 100% participation. Please submit a response card even if you are unable to make a gift of any dollar amount. Your response will count towards our parish participation goal. We ask every family to prayerfully participate in the Annual Appeal. Thank you in advance for your reflection and generous response.
For more information, please visit https://www.ccdoy.org/give/bishops-appeal/.


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If you're in New York next week Timmy will be doing a couple of Q&As at the Angelika for the release of Beautiful Boy - you can get tickets here (if they didn't sell out already, of course). I will not be there as they overlap with continued NYFF duties and I've already seen the movie - speaking of, I am hoping to review it next week, so stay tuned for that! (pic via) And I'm just gonna leave you with this new quote from him (via, thx Mac):
"I don't see any world where [the Call Me By Your Name sequel] doesn't happen. I think Andre is comfortable with a sequel being made. I know Luca really wants it. And I know Armie and I are 1000% in... I think it'll be a couple of years later. And I think that's cool—to take advantage of the Boyhood style of storytelling. That isn't done all the time."


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Quality PET braided mesh loom. Expands to 150% size.
A hot knife is recommended for cutting the loom. If not available, use a heat source (such as a lighter) to sear the edges.
Sold by the foot.
Order Example: Use this procedure when ordering
- Order Qty 1 and receive 1 INCH LONG PIECE
- Order Qyt 32 and receive one 32 inch long piece


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3D Kermit grabs his glasses and goes into Muppet Vision to enjoy the show.
Nick LoCicero has almost 20 years experience in the media industry. He has worked on numerous Disney related media projects, most know at WDWNT for WDW News Tonight. He has been visiting Walt Disney World since 1982. After moving to Orlando in the late 90's he became a passholder, developed a fascination with the history of the vacation kingdom and has spent way too much money on park merchandise.


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We outline a generalized form of the method-of-moments technique. Integral equation formulations are developed for a diverse class of arbitrarily shaped three-dimensional scatterers. The scatterers may be totally or partially penetrable. Specific cases examined are scatterers with surfaces that are perfectly conducting, dielectric, resistive, or magnetically conducting or that satisfy the Leontovich (impedance) boundary condition. All the integral equation formulations are transformed into matrix equations expressed in terms of five general Galerkin (matrix) operators. This allows a unified numerical solution procedure to be implemented for the foregoing hierarchy of scatterers. The operators are general and apply to any arbitrarily shaped three-dimensional body. The operator calculus of the generalized approach is independent of geometry and basis or testing functions used in the method-of-moments approach. Representative numerical results for a number of scattering geometries modeled by triangularly faceted surfaces are given to illustrate the efficacy and the versatility of the present approach.
© 1994 Optical Society of AmericaFull Article | PDF Article
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HCH OE Technology Co Ltd is a name that is considered to be an ultimate source to find best sapphire optics in entire optic industry. We have years of experience in producing quartz, sapphire, Ultraviolet, infrared window lens and other optical glass windows, and prisms etc.
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We're always willing to welcome our valuable clients and customers to cooperate with us, and we also welcome all parties to join our production, R&D, and sales teams.


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From Hormone Heresy: Investigation into the theory of hormone replacement goes all the way back to the 1930s with the research of Dr Serge Voronoff. His research involved implanting fresh monkey's testicles into men's scrotums, with limited effectiveness. Offshoots of his research led to the grafting of monkey ovaries in women, with rather dire consequences. After several fatalities (to both monkeys and women), the search was redirected to the use of synthetic estrogen. With the advent of World War II, research was put on hold.
From Medhunter's Online Transplant Timeline~
400 BCE to First century CE: First skin grafts/flaps for facial reconstruction: In the work Samhita, Indian author Sushruta describes reconstruction of noses and ear lobes using skin grafts from the cheek. (Early research dates Samhita a from about 600 BCE, but modern historians dispute this date, giving a date of 400 BCE to 1st century CE.)
1668: Xenotransplant – First successful bone graft: Dutchman Job van Meeneren documents the use of a bone graft from a dog's skull to repair a defect in a human cranium.
Meanwhile, other claims say …
1682: Xenotransplant – Another, or the same bone graft but different date?: A bone from a dog is reportedly used to repair the skull of an injured Russian aristocrat (who is later said to have had the bone removed because of threats of exc€ommunication from the church).
1822: First Skin Transplant (autograft): Berger reportedly performs the first skin autograft – but it can only be the first if the procedure described in Sushruta's Samhita (c. 400 BCE) was theoretical.
1881: First Temporary Skin Transplant (from a cadaver): A surgeon treats a patient, suffering from burns received while leaning against a metal door that was struck by lightning, using skin from a deceased person as a temporary graft.
1901-1903: Discovery of ABO Blood Groups: Viennese physician Karl Landsteiner points out that adverse reactions that occur when humans receive blood from animals may also occur when humans receive blood from other humans. His suggestions receive little attention until 1909, when he classifies the human blood into the A, B, AB, and O groups and shows that catastrophic reactions can occur when a person receives blood from a different group. Compatibility is later found to be not only a requirement for transfusion but for transplantation. In 1930, Landsteiner wins the Nobel Prize in Physiology or Medicine "for his discovery of human blood groups."
1905: Xenotransplant – First Rabbit Kidney Grafted Into Human: French surgeon Dr. M. Princeteau grafts pieces of a rabbit kidney into a 16-year-old with kidney failure; the patient dies two weeks later.
1906: First Successful Cornea Transplant: Dr. Eduard Zirm, a surgeon working in the Moravian town of Olmutz, performs the first corneal transplant to maintain some degree of transparency. He publishes a paper in the 1906 Archives of Ophthalmology (64:580-591). Few other surgeons match Zirm's success until after the Second World War, when very fine needles and finer silk become available.
1906: Xenotransplant – First Pig Kidney Grafted into Human: By joining the kidney to the blood vessels of her arm, French surgeon Dr. Mathieu Jaboulay grafts the kidney of a pig to a woman. She lives for one hour.
1908: First Knee-joint Transplant: Dr. Erich Lexer of Germany reports performing the first knee-joint transplant (from a cadaver), but the procedure is unsuccessful.
1909: Xenotransplant – First Non-Human Primate Kidney Grafted onto Human: Dr. Ernst Unger of Germany grafts the kidneys of a macaque onto the thigh of a woman. She dies 32 hours later.
1911: First Vein Transplant: Dr. Yamanouchi performs the first use of homologous vein tissue in arterial reconstruction.
1920: Xenotransplant – First Monkey Testicles Transplanted into Human: At his clinic in France, Dr. Serge Voronoff transplants monkey testicles into a man. By the early 1930s, more than 500 men are reported to have received transplanted testicles.
1923: Xenotransplant – First Lamb Kidney Grafted into Human: Dr. Harold Neuhof grafts the kidney of a lamb into a human patient. The patient dies nine days later.
1944: Research into Rejection: British scientist Peter Medawar discovers that animal embryos exposed to foreign tissues do not reject the tissues and concludes that rejection of a transplant is based on immunologic factors. Meanwhile, Frank Macfarlane Burnet of the University of Melbourne in Australia suggests that the body's immune cells learn very early on to accept whatever tissues are there as part of the body and only attack and reject material that shows up later. Medawar and Burnet go on to be co-winners of the 1960 Nobel Prize in Physiology or Medicine "for discovery of acquired immunological tolerance."
1945: First Temporary Kidney Transplant: In his 1990 Nobel Lecture, Dr. Joseph E. Murray (one of the surgeons involved in the 1954 first successful live donor kidney transplant), reported on a temporary cadaveric kidney transplant that took place at Peter Bent Brigham Hospital (now Brigham & Women's Hospital) in Boston: "The very first renal transplant in 1945 at the Brigham deserves special comment. The patient was a young woman in renal failure following obstetrical complications. The purpose of the transplant was to provide temporary renal function until her own kidneys recovered from acute tubular necrosis. … (T)he operation was performed … by Dr. Charles Hufnagel, then a Research Fellow working on vascular grafts, Dr. Ernest Landsteiner, then Chief Resident in Urology, and Dr. David Hume, then Assistant Resident in Surgery. … According to Dr. Robert J. Glaser, who was assistant resident on the medical service at that time, "secretion of urine was minimal, and certainly did not, 'rescue the woman from her crisis.' The kidney functioned poorly and only transiently, and the patient continued to have a stormy course, although fortunately, despite our lack of understanding at the time of how best to treat renal shutdown, she ultimately did respond and she left the hospital with normal renal function and in good health." … Dr. Glaser further reports that her happy state was short-lived because she died a few months later of fulminating hepatitis secondary to pooled plasma infusions which she had received in the course of her treatment."
1952: First Kidney Transplant: Dr. Hamburger and his team transplant the first human kidney. The kidney is taken from female traffic accident victim and transplanted into her son. The kidney initially functions well, until it is rejected 22 days later.
1954: First Successful Live Donor Kidney Transplant: Drs. Joseph E. Murray, Hartwell Harrison, David Hume, and John Merril perform the first successful kidney transplant at Peter Bent Brigham Hospital (now Brigham & Women's Hospital>) in Boston. The transplant is from Ronald Herrick into his identical twin Richard. Richard Herrick lives for another eight years. Murray becomes one of the co-winners of the 1990 Nobel Prize in Physiology or Medicine along with E.D. Thomas "for their discoveries concerning organ and cell transplantation in the treatment of human disease."
1955: First Heart Valve Transplants: Dr. Gordon Murray of Toronto, Ontario, uses the main aortic valve of a male automobile accident victim to perform the world's first heart valve transplant on a patient with a severely leaking aortic valve. The transplanted valve functioned well for over eight years.
1956: First Bone Marrow Transplant Using Related Donor (see also 1968): Dr. E. Donnall Thomas of Cooperstown, New York, performs the first successful bone marrow transplant that results in long-term survival of the patient. In 1957 he publishes a report of his work, which shows complete remission of leukemia by treating patients with total body irradiation followed by an infusion of marrow from an identical twin. Along with Joseph E. Murray, Thomas is a co-winner of the 1990 Nobel Prize in Physiology or Medicine "for their discoveries concerning organ and cell transplantation in the treatment of human disease."
1958: Discovery of First HLA Antigen: French physician Jean Dausset describes the first leucocyte antigen, MAC (now known as HLA-A2). The discovery allows for tissue matching beyond blood types. Dausset is one of three co-winners of the 1980 Nobel Prize in Physiology or Medicine "for their discoveries concerning genetically determined structures on the cell surface that regulate immunological reactions."
1962: Introduction of Imuran (azathioprine): Research by Gertrude B. Elion and colleague George H. Hitchings (two of the three winners of the 1988 Nobel Prize for Physiology or Medicine "for their discoveries of important principles for drug treatment") leads to the development of the anti-rejection drug Imuran, which blocks the body's rejection of foreign tissues.
1962: First Kidney Using Cadaveric Donor: New tissue typing techniques and immune suppression with drugs are used for the first time in a human kidney transplant of a cadaver donor at Peter Bent Brigham Hospital (now Brigham & Women's Hospital) in Boston.
1963: First Liver Transplant: Dr. Thomas E. Starzl of the University of Colorado in Denver attempts the first liver transplant, but the patient dies within a few days.
1963: First Lung Transplant: Dr. James D. Hardy of the University of Mississippi in Jackson, performs the first single human lung transplant, but the patient dies within days.
1964: First Attempted Hand Transplant: A hand is transplanted in Ecuador, but it is rejected within two weeks.
1964: Xenotransplant – First Heart Transplant of Non-Human Primate into Human: Dr. James D. Hardy, of the University of Mississippi in Jackson, uses the heart of a chimp named Bino to transplant into 68-year-old Boyd Rush. The heart is too small to maintain independent circulation and functions for only 90 minutes.
1966: First Pancreas Transplant: Drs. Richard C. Lillehei and William D. Kelly of the University of Minnesota, Minneapolis, transplant a pancreas into a 28-year-old woman; immediately after transplant, her blood sugar level begins to fall, but she dies three months later from pulmonary embolism.
1967: First Successful Liver Transplant: Dr. Thomas E. Starzl of the University of Colorado in Denver performs the first successful liver transplant. The liver functions for 13 months.
1967: First Successful Heart Transplant: Dr. Christiaan Barnard, at Groote Schur Hospital in Cape Town, South Africa, transplants the heart of an 18-year-old female car accident victim into Louis Washkansky. He dies 18 days later of pneumonia.
1968: Xenotransplant – First Attempted Pig Heart Transplant: Dr. Ross of the National Heart Hospital in London, England, attempts the transplant of a pig heart into a patient, but the heart ceases functioning in minutes.
1968: First Bone Marrow Transplant Using Related Donor For Non-Cancer Treatment: This event is also advertised as the first bone marrow transplant. Specifically, it is the first bone marrow transplant for non-cancer illness, as the 1956 "first" is for a patient with leukemia. Dr. Robert A. Good performs the first non-cancer BMT on a four-month-old boy who has inherited severe combined immunodeficiency syndrome, an illness that has killed 11 male children in his extended family. The marrow donor is his eight-year-old HLA-matched sister.
1969: First Artificial Heart Implant: Dr. Denton A. Cooley implants the first total artificial heart (the Liotta Total Artificial Heart) at the Texas Heart Institute in Houston. The heart is implanted into 47-year-old Haskell Karp and is not intended to be permanent. It is used as a bridge until he can receive a donor heart, which he does 64 hours later.
1969: First Partial Larynx Transplant: A Belgian doctor performs a subtotal transplant of a larynx, but the patient dies without speaking.
1969-1974: Xenotransplant – First Transplants of Non-Human Primate Livers: Dr. Thomas E. Starzl of the University of Colorado in Denver transplants chimpanzee livers into children. The survival rate ranges from one to 14 days.
1973: First Bone Marrow Transplant Using Unrelated Donor: A team at Memorial Sloan-Kettering Cancer Center in New York City performs the first unrelated bone marrow transplant. The five-year-old patient has severe combined immunodeficiency syndrome, and the donor is found in Denmark through the Blood Bank at Rigshospitalet in Copenhagen. The patient receives multiple infusions of marrow and, after the seventh transplant, hematologic function becomes normal.
1974: First Islet Cell Transplant: Dr. David Sutherland of the University of Minnesota in Minneapolis performs the world's first islet cell transplant. The procedure works for only a short time before the patient's immune system destroys the new cells.
1979: First Living-Related Pancreas Transplant: Dr. David Sutherland of the University of Minnesota in Minneapolis performs the first living-related pancreas transplant.
March 9, 1981: First Successful Heart-Lung Transplant: Dr. Bruce Reitz of Stanford University in California, performs the first successful heart-double lung transplant on 45-year-old Mary D. Golke, who had been diagnosed with primary pulmonary hypertension. Cyclosporine is experimentally used to combat rejection. Golke passed away in May 1986. Golke co-authored a book about her experiences, called I'll Take Tomorrow.
1982: First Permanent Artificial Heart: Dr. William C. DeVries of the University of Utah in Salt Lake City, implants the Jarvik 7 artificial heart into Barney Clark, a 61-year-old retired dentist. Clark is forced to remain inactive because the heart is kept beating by an external compressor attached to the implant by hoses. Clark lives 112 days.
1983: Cyclosporine Approved for Use: The US FDA approves Cyclosporine, an immunosuppressant drug isolated from a fungus. Cyclosporine revolutionizes organ transplantation because it selectively suppresses the transplant recipient's immune system, allowing the patient to tolerate the grafted organ but preventing routine infections. Cyclosporine was first shown as an immunosuppressive agent by Swiss physician Jean Borel in 1977.
1983: First Successful Single Lung Transplant: Dr. Joel Cooper of the Toronto Lung Transplant Group, Toronto General Hospital (now part of the University Health Network), performs a single lung transplant on 58-year-old Tom Hall, who suffers from pulmonary fibrosis. Hall lives for more than six years before dying of kidney failure.
1983: First Multi-Visceral Transplant: The first multi-visceral transplant is performed at the University of Pittsburgh Medical Center in Pennsylvania.
1984: First Heart-Liver Transplant: The first heart-liver transplant is performed at the University of Pittsburgh Medical Center in Pennsylvania.
1985: Ethics: The Ethics Committee of the Council of the Transplantation Society, an international body, issues guidelines prohibiting the buying and selling of organs and tissues.
1986: Improving Donor Organ Survival: Researchers Folkert Belzer and James Southard of the University of Wisconsin – Madison develop the UW solution, a synthetic solution that increases storage times from six to 36 hours for organs such as livers and pancreases.
1986: First Successful Double Lung Transplant: Dr. Joel Cooper of the Toronto Lung Transplant Group, Toronto General Hospital (now part of the University Health Network), performs a double lung transplant on Ann Harrison, who suffers from emphysema. Harrison lives until 2001, when she dies of a brain aneurysm.
1988: First Sciatic Nerve Transplant: Drs. Alan R. Hudson and Susan E. Mackinnon, of the University of Toronto, transplant the sciatic nerve of a 16-year-old female, who died from a hemorrhage, into nine-year-old Matthew Beech, who had his sciatic nerve destroyed in a water-skiing accident. Two years after the surgery, Beech could feel pinpricks on the sole of his foot for the first time since the accident, showing that the axons had grown through the graft and down the nerves to the sole of the foot.
1988: First Successful Liver-Bowel Transplant : David Grant of the University Hospital of London Health Sciences Centre in London, Ontario, transplants a liver and six meters (20 feet) of bowel into 41-year-old Doris Wells, who had been unable to eat or drink after having her small bowel removed in 1987. During that time, she was fed intravenously through a device, which she was hooked up to for eight to 12 hours each night.
1988: First Two-In-One Liver Transplant: Two patients at Paul Brousse Hospital in Villejuif, France, receive a liver transplant, when one donated organ is cut in half.
1988: First Human Fetal Cell Transplant: University of Colorado doctors implant fetal cells into a patient's brain.
A follow-up study of Parkinson's patients with transplanted fetal cells, which is published in The New England Journal of Medicine on November 26, 1992, indicates promising results. However, in a later study, published by several of the same doctors and appearing in the March 8, 2001 NEJM, finds that the cell transplant benefit occurred in younger patients, not older patients, and that 15% of younger patients suffer irreversible side effects known as disabling dyskinesias.
1989: First Successful Living-Related Liver Transplant: Dr. Christopher Broelsch of the University of Chicago Medical Center transplants a portion of Teri Smith's liver into her 21-month-old daughter, Alyssa, who suffered from biliary atresia. Both mother and daughter are still healthy today.
1989: First Combination Heart, Liver, and Kidney Transplant: Surgeons at Presbyterian Hospital in Pittsburgh, Pennsylvania, transplant a heart, liver, and kidney into a 26-year-old woman. She survives for four months.
1990: FK506 Available: FK506, or Tacrolimus, under the tradename Prograf, is a derivative of a soil fungus found in Japan. It has immunosuppressive properties very similar to cyclosporine but is 10 to 100 times more potent on a per gram basis.
1990: First Successful Living-Related Lung Transplant: Dr. Vaughn A. Starnes, at Stanford University Medical Center in Palo Alto, California, transplants the lobe of one lung into a 12-year-old girl (the lobe was donated by her mother).
1992: Xenotransplant – First Pig Liver Transplant(s): Doctors at Duke University use pig liver as a "bridge" to keep two women alive while awaiting liver transplants. In one patient, the liver is kept outside the body and hooked to the liver arteries – she survives long enough to receive a human liver. In the other, the pig liver is implanted beside her own liver and she lives for 32 hours.
1992: Xenotransplant – First Bone Marrow (and Kidney) Transplant from Non-Human Primate: University of Pittsburgh researchers transplant baboon bone marrow and a kidney into a patient. The patient dies 26 days later due to infection.
A more famous baboon bone marrow case is the 1995 transplant on Jeff Getty. In July 1995, scientists receive FDA approval to do the transplant on Getty, who has AIDS, in the hopes that the immune cells in the baboon's marrow would replace those Getty had lost to AIDS (baboon cells are naturally resistant to HIV.) On December 14, 1995, Getty receives two types of cells (immature stem cells and newly discovered facilitator cells) in a procedure performed by Dr. Suzanne Ildstad at San Francisco General Hospital. The cells function only for a brief time. Getty survived almost 11 more years, dying of heart failure on October 9, 2006.
1995: Xenotransplant – Fetal Pig Cell Brain Cell Transplants: Dr. James Schumacher, a research fellow at McLean Hospital in Belmont, Massachusetts, a Harvard-affiliated facility, performs the first transplant of fetal pig brain cells into 57-year-old Tony Johnson, a Parkinson's patient. After the surgery, Johnson's movements become smoother and his speech is clearer.
1995: CellCept Approved for Use: CellCept (mycophenolate) receives FDA approval for the prevention of organ rejection in the case of kidney transplants. It goes on to receive approval for use in heart transplants (February 1998) and liver transplants (July 2000).
1995: Transplantation of All Abdominal Organs: In order to transplant a new kidney, pancreas, stomach, liver, large and small bowel, and one iliac artery, doctors at the University of Miami in Florida remove all abdominal organs from a patient with Gardner's syndrome.
1997: Zenapax Approved for Use: The US FDA recommends the approval of Zenapax (daclizumab) for preventing acute organ rejection in patients receiving renal transplants.
1998: First Total Larynx Transplant: Dr. Marshall Strome leads a team of Cleveland Clinic doctors in performing a total larynx transplant on 40-year-old Timothy Heidler, whose larynx was destroyed 20 years before in a motorcycle accident. Three days after the surgery, Heidler is able to speak for the first time since the accident.
1998: First (Semi) Successful Hand Transplant: Dr. Jean-Michel Dubernard performs a hand transplant on New Zealander Clint Hallam in Lyon, France. After reportedly not following correct anti-rejection treatment or physical therapy, the hand is amputated at the patient's request on February 2, 2001.
1998: First Combined Liver and Bone Marrow Transplant: Surgeons at King's College Hospital in London, England, perform the first combined liver and bone marrow transplant procedure on 18-year-old Hugo Hennessy, who is suffering from CD40 Ligand Deficiency, which kills 75% of sufferers by age 20.
1998: First Unrelated Stem Cell Transplant: Doctors at the AFLAC Cancer Center of Egleston Children's Hospital at Emory University in Atlanta perform an unrelated donor cord blood stem transplant on Keone Penn, a 12-year-old with sickle cell anemia. In June 2003, Penn provides testimony about the procedure, which cured his sickle cell disease, before the Senate Commerce, Science and Transportation Subcommittee on Science, Technology and Space.
1999: New Procedure to Enable Kidney Transplant: Researchers from the University of Maryland Medical Center in Baltimore announce the development of a new procedure called High PRA Rescue (high panel reactive antibody rescue). High PRA can be developed after a pregnancy, a previous blood transfusion, or an earlier kidney transplant. The blood of individuals with High PRA (about 20% of people on the kidney transplant list) has high levels of rejection antibodies, putting sufferers at a greater risk of rejection than cell-mediated rejection. As the antibodies will react with a large portion of the population, the condition significantly increases their waiting time for a kidney.
The High PRA Rescue procedure involves plasmapheresis, in which patients are connected to a machine that removes their blood, separates the serum containing the antibodies, returns the red and white cells and platelets, and replaces the serum with a protein solution. Patients are also treated with three anti-rejection drugs.
1999: Rapamune Approved for Use: The US FDA recommends the approval of Rapamune (Sirolimus) to prevent organ rejection in adult renal transplant patients.
1999: The Edmonton Protocol: Drs. James Shapiro and Jonathan Lakey of the University of Alberta in Edmonton perform an islet cell transplant on patients who do not require other organ transplants (e.g., kidney) but who have had severe problems with diabetes (type I). The new treatment method involves injecting islet cells from donor pancreases into a patient's portal vein in a non-surgical procedure in combination with steroid-free anti-rejection drugs: Sirolimus (Rapamune), Tacrolimus (FK506 Prograf), and Daclizimab (Zenapax). The cells migrate to the pancreas, where they produce insulin. The Edmonton group initially works with seven patients, all of whom become insulin independent after the procedure (The New England Journal of Medicine, July 27, 2000).
In September 2000, centers in the United States, Germany, Italy, and Switzerland begin participating in the Immune Tolerance Network multi-center trial of the Edmonton Protocol. For more information, see: Clinical Islet Transplant Program.
2000: First Womb Transplant: Dr. Wafa Fageeh at King Fahad Hospital and Research Centre in Jeddah, Saudi Arabia, transplants the uterus of a 46-year-old into a 26-year-old woman. The uterus produces two menstrual periods before it fails after three months and has to be removed.
2003: First Jawbone Transplant: Surgeons at Rome's Istituto Regina Elena transplant a mandible from the body of a 39-year-old man into an 80-year-old man who has advanced cancer of the mouth.
2003: First Tongue Transplant: A team of Austrian doctors at Vienna's General Hospital performs a 14-hour tongue transplant on a 42-year-old man suffering from a malignant tumor affecting his tongue and jaw.
2004: First Ankle Transplant: In August, a team of Italian surgeons led by Dr. Sandro Giannini, transplanted the ankle of a 17-year-old boy (who had died in a car accident) into Silvano Bordon, a 48-year-old rally driver, who had lost mobility of his foot in an accident in 1991.
2005: First Living Donor Islet Transplant: On January 19, a team of surgeons at the Kyoto University Hospital in Japan, under the supervision of Dr. James Shapiro (see 1999: The Edmonton Protocol), took islet cells from the pancreas of a 56-year-old woman and transplanted them into the liver of her 27-year-old diabetic daughter. The transplanted cells began producing insulin within minutes.
2005: First Partial Face Transplant: On November 27, maxillofacial surgeon Dr. Bernard Devauchelle and a team of surgeons performed the world's first partial face transplant at a hospital in Amiens, in northern France. They grafted a nose, lips, and chin onto a 38-year-old woman, Isabelle Dinoire, who had been disfigured by a dog bite received in May 2005.
2006: First Penis Transplant: Dr. Weilie Hu and surgeons at Guangzhou General Hospital in China performed a penis transplant on a 44-year-old man whose penis had been damaged in a traumatic accident. The donor was a 22-year-old man. Ten days after the surgery, the man had been able to urinate normally. However, the penis was removed two weeks later due to "a severe psychological problem of the recipient and his wife." There had been no signs of rejection.
2008: First Double Arm Transplant: Between July 25 and 26, doctors at Germany's Munich University Clinic spent 15 hours grafting a pair of arms onto Karl Merk, a 54-year-old farmer who had lost his arms just below the shoulder in the accident six years ago. By the time of a follow-up news item in October 2008, there had been no signs of rejection, and he could perform simple tasks, like opening doors and turning on light switches.
History, Health Risks, Where Progestin Fits In, Hormones Mean Big Money,
Natural Progesterone – The Safe Alternative, References
See our Womens Health Page for much much more
Estrogen Replacement Therapy (ERT) and Hormone Replacement Therapy (HRT) have traditionally been used by menopausal women to combat the adverse symptoms associated with the process. Most women experience menopause sometime around age 50.
According to Sherrill Sellman, author of Hormone Heresy, investigative hormone replacement dates back to the 1930s with the research of Dr. Serge Voronoff. His research involved implanting fresh monkey's testicles into mens scrotums, with limited effectiveness. This led to the grafting of monkey ovaries in women, with dire consequences.
Sellman notes that hormone replacement really didn't get rolling until the 1960s. In 1966 a New York gynecologist, Dr. Robert Wilson, wrote a best-seller called Feminine Forever, extolling the virtues of estrogen replacement. His book sold over 100,000 copies in the first year.
According to Wilson, estrogen replacement was a kind of long-sought-after youth pill that would save poor, fading women from the horrors of age. He popularized the erroneous belief that menopause is an estrogen deficiency disease.
According to Dr. John Lee, in his book, What Your Doctor May Not Tell You about Menopause, Ayerst, the first maker of a conjugated estrogen (Premarin) encouraged Wilson in his publicity for estrogen replacement therapy. The Wilson Foundation was set up for the sole purpose of promoting the use of estrogen drugs. The pharmaceutical industry generously contributed over US$1.3 million to this effort.
Estrogen replacement therapy took off. However, there really was not any solid research behind the idea.. According to Dr. Lee, the approval of estrogen as a prescription drug was based on a "dubious study with a relatively small number of women in Puerto Rico who took birth control pills." In this study. 20 percent of the women complained of side effects, but, according to Lee, they were dismissed as neurotic.
Estrogen replacement therapy moved on………..
read more at YourLifeSource.com


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Thinking about going home
(Written while in the hospital)
Thinking about going home I have good bit of anxiety. I've felt guilty the whole time We've been away that Talia and Jordan weren't with us to share the first experiences of a new baby joining our family. Even before I came to the hospital I was beating myself up about not being able to run and play with them like I do when I wasn't pregnant. And now, at least for a little while I am still pretty immobile from my operation and the girls will have to wait again to really play with mommy.
And to add to the anxiety my post pardon state is making me worry about the world I've brought this sweet baby into. The world is not a nice place, Noa has to learn that the hard way just like everyone else. Right now I'm wishing she didn't, that I could shield her from any evil that might come her way. I can't, nobody can, we will do everything we can to make child hood as fun as possible for all our children and to prepare them to fend for themselves in a not so perfect world. And maybe in a few weeks I'll be back to my old self and not worrying about things that aren't with worrying about.
Dani permalinkFebruary 24, 2014
Take it from someone who has had 3 C-sections—you aren't alone in your feelings and it gets better! Give yourself time to heal and try (i'm not good at this part) to not feel guilty. T and J won't remember that you were immobile. The more you rest and relax, the faster you'll be able to get up and run around with them. love you!


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Date: Oct 3 to 5 2018 Location: Jakarta International Expo, Indonesia
Join DuPont Nutrition & Health as we make our presence at Food Ingredients Asia 2018 (Fi Asia).
Fi Asia brings together leading food and beverage professionals from all over the world and is a must attend show for any company aiming to grow its presence in this region. At Fi Asia, DuPont will be showcasing its range of broad portfolio of health ingredients and expertise, combined with customized solutions for the Southeast Asia market.
Drop by booth G12 to find out what's inside DuPont Nutrition & Health.
We will be showcasing the YO-MIX® M11 starter culture that delivers extra mildness and creamy texture yogurt and share highlights from the recent consumer snack insights. Visitors at booth will be able to sample on 11 different concepts made with DuPont™ Danisco® ingredients. They include soy-dairy blended high protein coffee, healthy reduced sugar beverage, ready-to-drink multigrain milk. Other concepts include baked goods, fresh fermented yogurt, soft serve ice cream and a partial meat replacement meatball.
On 4 October, 12.00 – 12.15pm, Choi Yik Huey, application specialist, beverage will be presenting at the Fi Asia Beverage Theatre, discussing the latest beverage technology and innovation from DuPont Nutrition & Health.
Title: Hitting the "sweet spot" for high protein beverage success
Synopsis: The incorporation of protein into beverages remains a leading product trend. This is driven by rising consumer's knowledge in protein and its diverse functions such as weight management and maintaining muscle health.
Manufacturers would agree that the greatest challenge when formulating high protein beverages is to achieve the optimum balance between dispersibility, viscosity, taste and protein stability. In this short presentation, DuPont Nutrition & Health will reveal key insights from a recent high protein beverage sensory study and introduce solutions that can help hit the "sweet spot" in satisfying the demands of the consumers palate and differentiate in the market.
Visit https://www.figlobal.com/asia-indonesia/ to find out more.
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Bernice's Show Airing
For preservationist, whirlwind of a career leads to DIY TV series
Step cautiously, Bernice Radle warns.
"There are these spiders," she says, hunching over to scrunch her barely 5-foot-2 frame into the low-ceiling basement of her soon-to-be-home. This circa-1860s cottage on Buffalo's West Side is broken: The brick walls are stripped bare, the wooden floor is pocked, the white and blue exterior is peeling. The stairs to the basement are dusty and cracked. At any moment, an arachnid – maybe dead, maybe alive – may crunch beneath your feet.
"The spiders turn white after they die," Radle says. "It's nasty. It reminds me of a horror movie."
In its current state, this house is unlivable, even ugly. But Radle has built her life around the concept of transforming the seemingly untenable into something impressive.


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Has CBS ever featured bonus jury house footage on their website? I think I remember seeing footage of BB4's Justin and Dana swimming around in a pool and discussing all the sex they were having, but that may have been on the CBS show.
I'm pretty sure that we haven't had three All Star quality houseguests in there at one time, though. In the clip Brendon and Jeff have a craft session that Jeff uses as therapy, to work through his anger. Dani drops by with a very douchey headband on and provides snarky commentary.
Jeff drew a yellow clown shoe, and "added a sole, although his yellow clown shoe had no sole". He also added red tears and then money floating away above it. Brendon painted a clown to help Jeff through his anxiety and grief.
Dani: At least you got $15,000...that's more than we got!
(I think Jeff will end up taking home $40,000, but that is just a guess...)
If you have a few minutes this is actually very entertaining. You can watch the footage here.
I am the FeedWatcher and every summer I am a Big Brother addict. Live feed updates, gossip, and other tidbits. Yes, I post spoilers.
Thursday, September 8, 2011
Craft Time at the Jury House
Posted by Feed Watcher at 4:02:00 PM
Labels: BB13 , Brendon Villegas , Daniele Donato , Jeff Schroeder , Jury House
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Accountants are great at offering the technical financial support and advice that a customer needs. However, the focus on understanding and improving customer satisfaction can be sidelined - especially in small and medium sized firms where the focus is on generating fee revenue.
The ACCA agrees and in its recent article on using customer feedback in accountancy firms it quotes the founder of SightMill feedback platform on using feedback effectively.
To be as successful as possible, every business should aspire to not only deliver a great product but also a great service. So for professional service organisations, such as accountancy firms, it's incredibly important to dedicate work and effort to understanding and improving customer satisfaction and loyalty.
Ensuring there is sufficient effort applied to customer satisfaction avoids a common mistake of not prioritising this key way of deliver a great service that, in both the short and long-term, will otherwise negatively impact both short term profitability potential but also long-term sustainability.
Satisfied clients are valuable clients. For the existing customer base, the lifetime value of these customers can be very significant to the financial health of your accountancy firm - so keeping then satisfied, or ideally delighted, should be a primary focus for your business.
Moreover, satisfied customers are likely to be more willing to buy additional products and services from you as well as being more willing to accept price increases. By building the customer relationship with the accountancy firm itself, the firm can better withstand the impact to staff changes and will be more resilient to clients moving when staff leave.
From a new business perspective, satisfied customers are far more likely to recommend your firm to their network, so creating a low cost source of warm potential new business opportunities.
So managing customer satisfaction is important and not something that should be an afterthought. Ideally, you should aim to make a focus on customer satisfaction a key performance indicator for your business. Importantly, you can achieve all this without having to hire a new team for marketing, customer service or business development.
A great way of doing this is to use the industry-standard Net Promoter Score (NPS) system. It was developed by Bain and is used by thousands of customer-centric companies to deliver great customer service. At its core, is a deceptively simple question that reads 'Would you recommend xxx product or brand to your friends or colleagues' and inviting you to respond with a score between 0-10. This simple question is normally followed-up with a second free-text question asking why you gave that particular score.
By regularly surveying your client base, using off-the-shelf tools, you will be able to better understand how your customers view you and begin to act on the feedback to help fix problems and improve satisfaction and loyalty.
Using a platform such as SightMill, allows you to send NPS surveys by email or add a survey to a page on your website. The platform lets you analyse the results and act on the feedback. SightMill includes a range of tools that lets you see trends and patterns in the scoring - perhaps as you change your pricing structure or add a new service or change your website or brand.
Acting on the feedback is incredibly important and SightMill can help you do this manually or link to your CRM system (if you have one) to automate the whole process. By better understanding your clients, you can route customer responses and feedback to the right department in your firm so issues and opportunities can be dealt with quickly. As Tolley Tax Intelligence said "It's really powerful to hear and act on the feedback from our delegates in real-time to make our training experience ever better; the SightMill team has been great at help us achieve this".
So, by starting to ask your clients what they think of your firm, your team, your service levels, you will also understand your clients and naturally build a better, stronger connection with them. It will start to decrease the gap between what a client wants and what an accountant provides.
By applying NPS through easy-to-use tools, specifically designed to help gather customer feedback and help you act on it quickly, you'll start to orientate your firm to those clients who are loyal and act as promoters, recommending your practice to their network. And that can only be good for your long-term business.
Create your free account now and you'll be able to start acting on customer feedback in real-time.
"It's really powerful to hear and act on the feedback from our delegates in real-time to make our training experience ever better; the SightMill team has been great at helping us achieve this."
Want to find out more? It's easy to try it out yourself with a free account. Or read more about how to add NPS feedback to your website.


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As much as I love updating my blog and keeping up with everyone else's, I'm going to take a step back for a few weeks so you won't be hearing from me as much. Don't worry! I'll be back!
With a deadline looming for the end of June for a writing project, and not a lot of time to dedicate to it, I have to assess my priorities and while the blog is usually up there near the top, this month I'm afraid it's not. Not only that but I'm on holiday for the first week in July and where I'm going (the Isle of Lewis) there won't be internet. Before you all collapse in horror, I'm ok with that but it does make updating the blog difficult. I also need to put together this zine and get it all ship shape.
So you see, dear Blogees, it's just not practical.
I'll still be around though, lurking in the shadows, watching you all like some creepy neighbour who spends too much time in his/her mum's basement. I might even drop a comment or a like here and there and I may decide to post a short update, probably something along the lines of "Aaaaaaaaaagh! Why isn't this working??" or "I'm depressed. I've run out of cookies."
Feel free to contact me if you really miss me 🙂


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Articles by Amy Gillett
Guest Articles
June 20
Amy Gillett / Kristin Babbie Kelterborn
When Failure is Not an Option: Understanding – And Accelerating – the Success of Refugee Entrepreneurs
This World Refugee Day, the global community is experiencing the highest level of displacement on record. Though entrepreneurship can provide a route to livelihood for which resilient, community-oriented refugees are particularly suited, they often struggle to surmount barriers of language and discrimination, on top of the high failure rates that are typical of small businesses. Amy Gillett and Kristin Babbie Kelterborn at the William Davidson Institute share lessons from support programs helping refugees overcome tough odds to economically enrich their host countries.
- Categories
- Entrepreneurship
Guest Articles
May 20
Amy Gillett / Kristin Babbie Kelterborn
Pitch Perfect: Five Tips for Designing Effective Business Pitch Competitions for International Entrepreneurs
The television show "Shark Tank," in which entrepreneurs pitch their ideas to a panel of potential investors, has brought the pitch concept into popular culture. But in many emerging economies, not everybody is familiar with pitching. The William Davidson Institute's Amy Gillett and Kristin Babbie Kelterborn provide some lessons to help global entrepreneurship development leaders organize effective pitch competitions. Among their tips: Consider a more encouraging "dolphin tank" approach instead of a cut-throat shark tank, and work to leverage local entrepreneurial customs.
- Categories
- Education, Entrepreneurship
Guest Articles
March 14
Preparing Students to Launch: What Needs to Happen on the Ground to Get Social Enterprises Off the Ground?
Social entrepreneurship is a relatively new field that's attracting a new type of business leader, and educational approaches to it need to be nimble and inventive. Amy Gillett, Vice President of the Education sector at the William Davidson Institute, chronicles a different type of immersive education – one that brought together more than 400 students in the U.S. and Middle East/North Africa through a "virtual exchange." The students designed more than 70 businesses - many of which will not be virtual - to tackle real-world challenges.
- Categories
- Education, Entrepreneurship, Technology
May 9
Kristin Babbie Kelterborn / Amy Gillett
A Recipe for Understanding: How Food Entrepreneurship and Gastrodiplomacy are Bringing Syrian Refugees and Turks Closer
Nearly 6 million people have fled Syria's brutal civil war, with many settling in nearby Turkey. These refugees, as well as millions of other migrants around the world, often open restaurants and other eateries, drawing upon their cultural heritage to earn a living. The Livelihood Innovations through Food Entrepreneurship (LIFE) project was created to help these business owners – some 240 entrepreneurs will receive business support services offered at two food incubators.
- Categories
- Entrepreneurship
February 16
Why the Next Steve Jobs Could Be From Pakistan
Author and professor Elmira Bayrasli sees a big shift taking place among entrepreneurs in developing markets: They're seeking opportunities in their home countries, instead of fleeing to Western nations. In this video dialogue with WDI's Amy Gillett, Bayrasli, who wrote the book "From the Other Side of the World: Extraordinary Entrepreneurs, Unlikely Places," offers several other insights on what startup founders are really looking for and what they need to achieve it.
- Categories
- Entrepreneurship, NextBillion Originals
May 5
Amy Gillett / Nathan Rauh-Bieri
Three Social Business Lessons from Detroit's 'Grassroots Entrepreneurs'
The self-determination that characterizes many Detroit entrepreneurs is a powerful paradigm for emerging markets, say authors Amy Gillett and Nathan Rauh-Bieri, and would-be providers of social entrepreneurship interventions should note a lesson learned: Make sure what you are offering is requested by the community, customized for the community and implemented with the community.
- Categories
- Education, Entrepreneurship
March 1
Amy Gillett / Dinah Pura T. Depositario
Power, Individualism and Indulgence: How to Leverage Cultural Factors in Entrepreneurship Training
Cultural factors can influence just about every aspect of an entrepreneur's journey. Using a cultural dimensions tool, the authors compared how cultural background influences entrepreneurs in the USA and the Philippines. After finding large differences across three dimensions of culture, they explored how these differences might affect entrepreneurs in the Philippines and how entrepreneurship training can be tailored accordingly.
- Categories
- Education, Entrepreneurship
June 9
With Few Resources, Cuba's Resourceful Entrepreneurs Find a Way
There are some 500,000 entrepreneurs today in Cuba, up from 150,000 in 2010. President Raúl Castro has called the huge state sector "bloated" and has declared private business a key part of Cuba's new economic model. In May, the communist government passed legislation allowing small businesses to become legal entities, thus making the private sector official. Previously, entrepreneurs were classified as "self-employed." But when we visited there in May we found that, despite resource constraints, entrepreneurship is booming in Cuba.
- Categories
- Entrepreneurship


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Please consider supporting this website by disabling your ad-blocker. This website does not use audio ads, pop-ups, or other annoyances. And please support Terra Relicta by giving a little donation if you can! Thank you!!!
01. Aeon Sable - Aether
02. Amorphis - Queen Of Time
03. Atrium Carceri - Codex
04. Dimmu Borgir - Eonian
05. Behemoth - I Loved You At Your Darkest
06. The Eternal - Waiting For The Endless Dawn
07. MGT - Gemini Nyte
08. Primordial - Exile Amongst The Ruins
09. Khôrada - Salt
10. Immortal - Northern Chaos Gods
Band: Dead Melodies
Album title: Legends Of The Wood
Release date: 16 May 2017
Label: Cryo Chamber
Dead melodies is a new artist and these soundscapes are pushed forward by one man: Tom Moore who has a few fairly unknown albums scattered in his bandcamp. The melodies within these soundscapes fit perfectly toward these memories of this place you once inhabited. Heavy bass, gorgeous field recordings, and drones of the highest order really make me think this artist will be one to remember for years to come. These are some heavily processed and high quality field recordings, drones heavy enough to crush anyone's good spirit, and a story that really makes this album special. Light and dark balance out very well and lead you into intriguing old legends worth looking into. You're left with these questions: are you ever really alone in nature? Are the legends of the black forests true? Are forests really alive?
Read a full review HERE


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Attorney and legislative specialist, Andrew B. Wilson, a member of the Morris James LLP Healthcare Law and Government Relations Groups, will serve as the Distinguished Speaker at the 2nd Annual Healthcare Compliance Symposium.
Mr. Wilson works toward legislative and regulatory change and understands areas of law where the system is either out of date or doesnt address a particular situation. After graduating with his Juris Doctor from Albany Law School in 2010 and before moving to Delaware, he worked as Counsel and Policy Analyst to members of the New York State Senate. He produced legislation, committee reports, and staffed press conferences on a weekly basis, addressing time-sensitive public policy issues. Mr. Wilsons practice focuses on a range of healthcare issues such as licensing questions, regulatory compliance, and how to innovate using tools such as telehealth.
Telemedicine Compliance is an important topic as telemedicine is booming nationwide. Practices of all sizes from the solo practice to the hospital system are grappling with new tools as the payment landscape evolves to value-based payment. This presentation will create awareness for compliance staff and counsel and address unresolved areas and challenges in telemedicine. There are several moving parts and gaps in insurance laws and the presentation will conclude with a helpful question and answer session.
The Healthcare Compliance Symposium is a joint effort of Delaware Law School and First Healthcare Compliance to provide resources for professionals serving in the growing field of compliance in healthcare. The full-day event will be held on April 4, 2019, in Polishook Hall, Room 203 at the Delaware Law School and will include continental breakfast, lunch, and multiple opportunities for continuing education credits. Registration is available to the public with limited availability.
For more information, click here.


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The Robert Wood Johnson Foundation (RWJF) has joined with the American Association of Colleges of Nursing (AACN) to create the Robert Wood Johnson Foundation New Careers in Nursing, a scholarship program to help alleviate the nursing shortage and increase the diversity of nursing professionals. Through grants to schools of nursing, the program will provide scholarships to college graduates without nursing degrees who have been admitted into accelerated baccalaureate and master's nursing programs.
Through the RWJF New Careers in Nursing program, funds to support up to 500 scholarships of $10,000 each will be awarded to selected schools of nursing annually over a three-year period. A school of nursing may apply for between five and 30 scholarships per year to be awarded to students from underrepresented groups in nursing or disadvantaged backgrounds. Schools must demonstrate that the availability of scholarship funds will expand enrollment in accelerated nursing programs. Up to 75 nursing schools will be selected through a competitive application process.
- African American
- Alaskan Native
- American Indian
- Hispanic/Latino
- Mexican American
- Native American
- Pacific Islanders
- Puerto Rican
This funding opportunity requires applicants to hold U.S. Citizenship.
More Information
Joni Chang
American Association of Colleges of Nursing
One Dupont Circle, Suite 530
Washington, DC 20036
Phone: 202-463-6930, extension 232
Email: email@example.com


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Ed understands his clients' needs. He was the victim of a serious car accident that ended his career and left him physically and financially spent. To this day Ed still suffers from permanent hearing loss in one ear.
He knows the trauma a family can experience after a catastrophic accident and he knows what it takes to overcome the countless hurdles between accident and recovery or settlement. He had sued for losses through another lawyer with limited success and was eventually referred to Daniel J. Balena. Mr. Balena turned Ed's case around. It ended the financial nightmare and changed his life forever.
Through their close association, Ed has been able to help hundreds of people and their families. Clients benefit from Ed's experience, support, and friendship to overcome traumatic circumstances and to rebuild their lives. His reputation in the industry is above reproach and he has built a network of contacts to help his clients with their needs. Ed's best references are his past clients whose testimonials tell of the compassion and support first hand. His clients are his number one priority and they benefit from his 24 hour, 7 day a week access and availability.


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Deer are the only group of animals in the world to have antlers. Antlers are the fastest growing living tissue in the world!
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The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. Some of our website features may not function as a result.


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525 W Spiller Street, Wytheville, Virginia, 24382
0.1 Acres
1,249 SqFt
3 beds
2 baths
3 Bedroom 1.5 Bath home in heart of Wytheville. Recently renovated with lots of gathering space and a private back yard, this home is conveniently located near downtown shopping and parks. New roof, HVAC, flooring and fixtures complete with contemporary features in the kitchen, this cute home has plenty of storage space in the basement and the like-new outbuilding. Private off-street parking leads to the covered deck and fenced-in back yard ready for kids or pets. Call soon before this one gets away! Contact Mitch 276-724-0166 for more information.
Mitch Anders


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In a surprise move last week, Jeannette Wing — a noted computer scientist and corporate vice president of Microsoft Research — announced she would be stepping down from her role at the Redmond, Wash.-based tech giant to lead Columbia University's Data Science Institute.
A veteran Microsoft researcher and noted computer scientist is stepping in to help lead Microsoft's research efforts in her place: longtime artificial intelligence researcher Eric Horvitz.
Horvitz's new title is Director of Microsoft Research Labs, which means he will oversee Microsoft Research Labs outside Asia: those in Redmond, Wash.; Cambridge, Mass.; New York; Bangalore, India; and Cambridge, England.
Microsoft's MSR Asia labs are overseen by Peter Lee, the company's Corporate VP of MSR NExT, and all Microsoft research efforts are overseen Harry Shum, the Executive VP of the company's Artificial Intelligence and Research Group.
Horvitz has been conducting research on artificial intelligence and machine learning at Microsoft's Redmond, Wash., headquarters for more than 25 years. He joined the company as a researcher in 1993 and became the deputy managing director of Microsoft Research in 2010.
He has also advised organizations including DARPA and the National Science Foundation. His work includes developing AI systems that could prevent medical errors and envisioning a future of completely autonomous vehicles. Among many other projects, his research led to a Microsoft Cortana feature that automatically detects commitments made by people in email and sets reminders for them.
Microsoft's research arm focuses on developing emerging technologies and moving them into products, with a distinct focus on AI. If Horvitz's promotion is any indication, that focus on AI is only becoming stronger.
— Healthcare concierge service Accolade, helmed by former Concur leaders Raj Singh and Mike Hilton, announced two additions to its leadership team today: Brad Mirkovich joins the company as Chief Revenue Officer and David Swift will serve as Chief Service Officer.
Mirkovich joins the company from Glassdoor, where he was Chief Revenue Officer for more than a year, before which he served a short stint as an SVP in charge of sales and development at software company Dynatech.
He previously spent seven years as Concur's general manager for the Americas. At Accolade, Mirkovich will help scale the company's distribution operations by leading sales, business development and customer partnerships.
Swift joins the company from global risk management and insurance services provider Aon, where he spent eleven years on the executive team. Swift most recently served as the company's EVP of human capital management and analytics practices.
At Accolade, he will lead operations and services.
"We're incredibly excited that Brad and Dave share our mission of transforming the healthcare experience for millions of people, and we welcome their ideas, experience and passion to our movement," Accolade CEO Raj Singh said in a press release. "We're growing with new products, services, partners, customers and members, and these two leaders are exactly the executives we need to grow in the right way to support our mission and strategic business and member-service goals."
— Seattle-based retail and e-commerce company Nordstrom announced the appointment of a new Chief Financial Officer: retail vet Anne Bramman.
Bramman replaces longtime Nordstrom exec Mike Koppel, who retired on May 1.
She comes to the company from retail tech company Avery Dennison, where she was the CFO for two years. She was previously the CFO of the Carnival Cruise Line.
At Nordstrom, Bramman will focus on continuing Nordstrom's growth, which has gathered new focus on the company's e-commerce and digital operations over the past few years.
"I've always admired Nordstrom and am excited to join the company during a time of transformative change in the industry," Bramman said in a press release. "Nordstrom has been an industry leader in strategically investing for the future and I look forward to supporting their commitment to operating excellence."


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| 8.7°C Dublin
THE National Asset Management Agency (Nama) is now two and a half months behind schedule amid tense negotiations over valuations with the banks, the Sunday Independent can reveal.
The delays will have a knock-on effect on the flow of credit from the banks and are a massive blow to small and medium-sized businesses already starved of credit.
The first transfer of assets, with a book value of €19bn, was due to begin back in December. This will now not happen until the middle of February at the earliest, according to senior government sources.
The first transfer will involve the 10 biggest borrowings whose actual value is now somewhere between €10bn to €11bn but the process has been mired by intense disagreements over the level of valuations. Sources close to the process have said that proposed valuations on some of the initial group of properties are far lower than the original markdown of 30 per cent.
This could have immense implications for taxpayers because it would leave the banks with gaping holes in their balance sheets and unable to extend credit to the market. This, in turn, could require a further €12bn in government injections into the main banks.
The Sunday Independent has confirmed that despite the delays over valuations, the taxpayer is to capitalise the main banks by April, using funds from the National Pension Reserve Fund.
The Department of Finance said that it is not unduly concerned about the delay saying much of the heavy work with regard to Nama has already taken place, and now it is a matter of it being rolled out. "While the first transfer was due in December, the valuation process has taken longer than expected. But we see the first transfer happening now in mid-February with the capitalisation happening shortly afterwards, possibly by April," a department spokesman said.
Labour's finance spokeswoman Joan Burton said: "If indeed the valuations are below the original markdown of 30 per cent, the implications for the taxpayer are severe."
It has also emerged that Nama, under the direction of chairman Frank Daly and chief executive Brendan McDonagh, has engaged a UK- based company to "assist it in determining requirements for borrower business plans".
According to documents seen by the Sunday Independent, the purpose of the business plans will be to "ascertain the factual position for each borrower. This will inform Nama as to how it can facilitate the borrower with working capital requirements in the short term."
Nama have also retained UK specialist teams to assess the business plans while staff at the State's bad bank will assess the ability of borrowers to meet their loans on an ongoing basis.
Elsewhere, the department is close to announcing the experts it will appoint to begin the groundwork on the banking inquiry. It had been mooted that the announcement could have been made today but it is now likely this week.
Sunday Independent


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Broadway Pillow Top Mattress Only (formerly called Superior), Twin, Full, Queen and King Mattress
Medium Soft Mattress, Foam Encased, Plush pillow top for added comfort. A great choice! Not too cheap, not too expensive. One sided no flip mattress set. Perfect for students, starter bed or great guest bed. Available in Twin, Full, Queen and King Size. The set will include the mattress and cream color 7"tall box foundation.


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I had the opportunity to talk with a friend of mine from Camp Good Life Project, Stephen Warley of Life Skills that Matter, earlier this week. During our discussion, he challenged me to take a step back and look at what I BELIEVE.
I love stuff like this, as anyone whom I've ever retreated with knows. And it was a great challenge to take a sacred pause and look at what I've come to believe after 20 years of working with and in nonprofits.
This is my list TODAY (September 7, 2018) and I reserve the right to update, change, and grow as I spend more time working with amazing organizations doing incredible things.
I believe in kindness
I believe in generosity
I believe change is the only constant
I believe that people are doing the best they can
I believe that nonprofits are a democratizing force within a world in flux
I believe in Maslow's hierarchy of needs
I believe giving back changes the way we view ourselves in relationship to others
I believe the reason nonprofits struggle is because they do not always scale or plan
I believe that most fundraisers are not data people and most data people are not fundraisers
I believe that databases serve as mirrors to organizations
I believe that we need to pay nonprofit staff a living wage
I believe that without good information around their performance and potential funders, nonprofits will not survive
I believe that donors should be treated as heroes (because they ARE)
I believe that we cannot keep doing what we've always done in fundraising
I believe in quality of engagement over quantity of outreach
I believe that we have an obligation to be transparent with their donors about budget, expenditures, and challenges
I believe in flexibility and change
AND – most of all…
I believe in the power of ideas