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Guests: Joe Klein, Sen. Claire McCaskill, Sen. Sheldon Whitehouse, Michael
Steele, Ron Reagan
CHRIS MATTHEWS, HOST: Back in the saddle.
Let`s play HARDBALL.
Good evening. I`m Chris Matthews in San Francisco. "Let Me Start"
with why the Republicans might just blow an election. This guy Romney`s on
the ropes and he ain`t doin` rope-a-dope. He`s got no real answer to the
charge he`s killed American jobs, sent them overseas, got no answer to the
demand he release his tax returns. If he`s not yelling, It wasn`t my job,
he`s out there exposed to his enemies.
Tonight, back from vacation, I want to know why. What is this guy
hiding? If he wanted to be president, why did he do something that can`t
pass the smell test? Are these tax returns that yucky that he refuses to
call them from -- even -- refuse the call even from Republicans to let them
go? Is this the command -- or the campaign he wants to run?
He hides who he is while the nasty right makes sick accusations, with
Rush Limbaugh saying just today that Barack Obama was indoctrinated as a
young child with anti-American hatred, with Michele Bachmann out there
declaring that Hillary Clinton`s closest aide is an agent of the Muslim
Wow! Is this what it`s going to be to November, Romney hiding where
his money came from, where he keeps it, the loony right attacking the
enemies within?
Joining me now is Howard Fineman, MSNBC political analyst and
editorial director of the HuffingtonPost. Also with us is MSNBC`s
political analyst David Corn, who`s with "Mother Jones." David`s also the
author of a great book, `Showdown."
Well, let`s talk about this showdown right now. Howard, my friend,
it`s good to be back with you. It just seems now that this campaign on the
surface is about Romney having something deeply to hide, at the same time
this wolf pack on the right continues relentlessly to declare the president
of the United States somehow not one of us, not an American, someone
indoctrinated in anti-Americanism, and of course, Michele Bachmann out
there going after Hillary`s people now by saying Huma, her top -- her
closest aide, who travels with her -- you see her with her all the time --
is somehow secretly working as a mole for the Muslim Brotherhood.
This is really loony country. Your thoughts.
Well, I agree with you, Chris and I think it`s gotten nastier and more
personal -- more personal sooner than I`ve seen it in other presidential
Ads, yes, we`ve had that before, everything from the "daisy" ad to the
Willie Horton ad to the Swift-Boating of 2004. But here I get the sense
that it`s personal, involving the personalities and the personal life and
times of the two candidates.
The Obama campaign is focusing relentlessly, and without apology, on
Mitt Romney`s business career, his wealth and the story of how he got
there. And even though Mitt Romney demanded an apology the other day from
the president for some of the things that the Obama campaign had suggested
about Romney`s lack of truthfulness in filling out various forms about his
career, the president rejected the call for an apology and said, basically,
to Mitt Romney, you know, Put on your big boy pants. This is the way it
is. You have to be an open book.
And the way the right is responding is with personal attacks on the
life and times of the president of the United States. So that`s where we
are. It`s only July, and it`s going to get worse from here.
MATTHEWS: Well, one side`s attacking the business practices of the
other side...
FINEMAN: Right.
MATTHEWS: ... and the other side is attacking whether the president
of the United States is some kind of in cahoots with the terrorists.
FINEMAN: Right. Right.
MATTHEWS: Anyway, over the weekend, the Obama campaign released this
devastating ad about Mitt Romney, using the candidate`s own words and with
a melody attached. Let`s watch.
MITT ROMNEY (R-MA), FMR. GOV., PRESIDENTIAL CANDIDATE: (SINGING) Oh,
beautiful for spacious skies, for amber waves of grain, for purple
mountains majesty above the fruited plains, America, America, God shed his
grace on thee and crown thy good with brotherhood...
MATTHEWS: And here`s the real vulnerability, I think, coming back
from vacation -- and I want David to respond to this -- that Mitt Romney`s
problem is he doesn`t want to talk about where his money came from, but he
won`t talk about his tax returns. He won`t even discuss in any way the
kind of information most candidates put forward, including his father, who
gave us 12 years of tax returns.
And it`s not just the Democrats (INAUDIBLE) This weekend, a lot of
prominent Republicans said Romney`s refusal to do so is an indication
there`s something there he`s trying to hide. This is powerful stuff.
Let`s listen to it first, and then you, David.
BILL KRISTOL, "THE WEEKLY STANDARD," FOX CONTRIBUTOR: He should
release the tax returns tomorrow. It`s crazy. You`ve got to release six,
eight, ten years of back tax returns. Take the hit for a day or two.
GEORGE WILL, "WASHINGTON POST," "This Week": If something`s going to
come out, get it out in a hurry. I do not know why, given that Mr. Romney
knew the day that McCain lost in 2008 that he was going to run for
president again, that he didn`t get all of this out and tidy up some of his
offshore accounts and all the rest.
MATT DOWD, POLITICAL CONTRIBUTOR, "THIS WEEK": There`s obviously
something there because if there was nothing there, he would say, Have at
it. So there`s obviously something there that compromises what he`s said
in the past about something. Many of these politicians think, I can do
this, I can get away with this, I don`t need to do this because I`m going
to say something, and I don`t have to do this.
GOV. ROBERT BENTLEY (R), ALABAMA: The best thing to do is just get
everything out in the open and just say, Hey, I have nothing to hide and
I`m going to release my tax returns.
MATTHEWS: Well, those are all Republicans talking there. Today,
Romney showed no signs the attacks were working to change his mind. He`s
still refusing to show how he made his money, what taxes he paid. Let`s
MITT ROMNEY (R-MA), FMR. GOV., PRESIDENTIAL CANDIDATE: John McCain
ran for president, and released two years of tax returns. John Kerry ran
for president. You know, his wife, who has hundreds of millions of
dollars, she never released her tax returns, and somehow, this wasn`t an
issue. The Obama people keep on watching more and more and more, more
things to pick through, more things for their opposition research to try
and make a mountain of and to distort and to be dishonest about.
MATTHEWS: Well, there`s a cheap shot. He goes after Teresa Heinz.
Excuse me, David. There used to be chivalry in this business. What was
that about?
MATTHEWS: Anyway, why don`t he respond and give us some of the tax
returns? What`s the worst case that he knows but we don`t?
DAVID CORN, "MOTHER JONES," MSNBC POLITICAL ANALYST: You know, Chris,
you`ve missed a wild two weeks, and you`ve been missed by, you know, myself
and other reporters at HuffingtonPost and -- and other outlets. We`ve --
you know, we sort of hit the motherlode in terms of looking at SEC filings,
and there were also reports about his secret funds down in Bermuda, Cayman
Islands, that "Vanity Fair" an AP did.
And so what I think is -- you know, people kept saying the
conventional wisdom is you get this stuff out, you take a hit. It`s better
than a slow bleeding wound, which is what you got now...
MATTHEWS: Unless it`s really bad.
MATTHEWS: Unless it`s really bad.
CORN: Opening up your chest cavity is worse than a slow, bleeding
wound. And I think just judging from what I`ve looked at and what other
people have done in the last few weeks, that if you put out these tax
returns, there`s stuff there that`s going to be -- I`m not saying illegal,
but really hard to explain, if not shady, how he got his IRA account to go
up from $450,000 to up to $102 million.
There`s a lot of stuff that is -- there are contradictions between the
tax returns he released and financial disclosure forms and Bain documents.
This is a road map. Howard and I could keep 100 reporters busy from
now until election day with these tax returns! He cannot justify -- he
cannot reveal "Romney world" and I think survive politically.
MATTHEWS: Well, Howard, it seems we all know his tax policy, which
is, Give a break to the wealthy, or the investment class, while he puts the
load of lower benefits, less government, higher taxes, in effect, more
property taxes on people who make less money.
How can he say, I`m going to write an all-new tax policy, but I ain`t
telling you what I`ve been paying? I mean, the very thing he wants to
focus on, tax policy, and he won`t tell you what taxes he`s paid!
FINEMAN: Yes, well, I think this is a classic case of your strength -
- your biggest strength being your biggest weakness. And the Obama
campaign is -- is exploiting it.
MATTHEWS: Right. You mean embarrassment of riches.
FINEMAN: Well, yes...
CORN: Literally!
FINEMAN: ... Mitt Romney came to the country and said, I am a
successful businessman. Look at how well I`ve done. This shows I know how
the modern economy works. This shows I`m the takeover guy, the sort of
turnaround artist who can turn around a bankrupt country, the United States
of America.
And that is his strongest calling card, but if he`s going to play it,
he`s got to be responsible for it. And the president of the...
FINEMAN: The president of the United States, in very personal terms,
Chris -- this is unusual for an incumbent president this early in a
campaign to get this far down into it. But I think the president and his
advisers realize that this is the ballgame here, and they`re going to keep
focusing on it without apology until either Mitt Romney lays the whole
thing out for the American public or goes down trying.
Or if you believe the Romney people, they still think -- and I talk to
them all the time. They think they can soldier through this...
MATTHEWS: Yes, I know.
FINEMAN: ... from now until October. I think they`re crazy. That`s
four months. I don`t think so.
CORN: And Chris, this is the first wave. I mean, there are other --
you know, I did a story about a company that he invested in in China that
took jobs from U.S. outsourcing, that happened in `98 when he was in charge
of Bain. There are a lot of the Bain deals and a lot of side deals that
have not come out yet, that the campaign...
CORN: ... I think knows something about, that journalists are looking
at. So this is just the first wave. Even if he survives this -- think of
Normandy. There are more waves of opposition attacks and research and...
MATTHEWS: Well, when I think of Normandy, I think of you as one of
the paratroopers that gets in the night before.
MATTHEWS: Anyway, you can always count on Rush Limbaugh to give the
fringe right-wing view. Today -- if you think this is mud bath, talking
about Bain, catch this clip of Obama saying the government played a role in
helping to boost the private sector. With his vicious counterattack,
here`s Rushbo I think maybe at his worst. Let`s listen.
RUSH LIMBAUGH, RADIO TALK SHOW HOST: I think it can now be said
without equivocation -- without equivocation -- this man hates this
country! He was indoctrinated as a child. His father was a communist,
mother was a leftist, sent to prep Ivy League schools where his contempt
for the country was reinforced. He moved to Chicago, the home of the
radical left movement.
This is what we have as a president, a radical ideologue, rootless
politician who despises the country and the way it was founded and the way
in which it became great!
MATTHEWS: Isn`t it funny that our Supreme Court, Howard, is dominated
by Republicans who went to Ivy League schools.
FINEMAN: Yes.
MATTHEWS: It isn`t like they all came back indoctrinated. What
nonsense. But I want to talk about...
FINEMAN: Well, my...
MATTHEWS: Go ahead. Your thoughts on what this Rushbo thing means.
FINEMAN: Well, my take on this, Chris, is that Mitt Romney was at one
point, and to some extent still is, an establishment Republican...
MATTHEWS: Yes.
FINEMAN: ... and yet he has run a campaign from the very beginning
that`s been, for the most part, all attack. It was that way in the
primaries. It`s that way now.
So if you have an establishment Republican behaving like an attack
dog, you`re going to have the Rush Limbaughs of the world behaving like
MATTHEWS: Yes.
FINEMAN: Mitt Romney has dragged the center of gravity of the
discussion over to the nasty realm, which brings -- which brings the --
what happens in talk radio and elsewhere in the conservative grass roots --
legitimizes the nastiness that you`re seeing there, and again, has only
begun -- has only begun. They`re going to become increasingly hysterical
as the months go on.
CORN: This is what...
MATTHEWS: Howard -- Howard and David, we have to go, but I`m at home
with my brothers. Thank you, sirs, for joining us tonight. Also,
MATTHEWS: ... why Bain matters. Why sending American jobs overseas
is a killer politically and why Romney needs to show his hands are clean of
it, if he can.
Also, Republicans want photo ID cards for regular voters, but not for
their big-dollar donors. Have you noticed? Why do Republicans want to
keep their sugar daddies in the shadows? Senator Claire McCaskill joins us
And yelling fire in the theater. Michele Bachmann and her allies say
the Muslim Brotherhood has infiltrated our government. I`m beginning to
talk like Rushbo! She says Hillary`s close aide is one of its agents.
This is a U.S. congresswoman talking! I`m going to finish tonight with
this nasty new campaign of the right to sell a candidate -- and here`s the
secret -- they don`t love, don`t like, the just want to beat the president
they hate.
And this is HARDBALL, the place for politics.
MATTHEWS: We got a bunch of new polls from the Purple Strategies
Group of swing states that show just how close this election has gotten.
Let`s to the HARDBALL "Scoreboard."
In Colorado, it`s neck and neck with President Obama leading Mitt
Romney by just 1 point, and he needs that state, 45-44. Same story in
Virginia, a make-or-break state where the president leads Romney by just 2
points, 46-44.
In Ohio, a state that Mitt Romney must win -- historically,
Republicans have to win there -- President Obama has a 3-point edge, 48-45.
But in Florida, another state the Republicans need, it`s Romney in the
lead, 48-45. Every one of the states I mentioned within the margin of
We`ll be right back.
MATTHEWS: Well, if they ain`t so dirty and ain`t so angry, why don`t
they tell us who they are? We`ve been talking about Romney`s refusal to
come clean on how much he paid in taxes in years past, if he paid anything
at all, of course, and where he hides his money in offshore accounts, how
precisely he made his millions.
Now Republicans are taking the stealth strategy of Romney a step
further. They want to hide the names of contributors to a pro-Romney
outside political groups -- all outside political groups.
Senator Sheldon Whitehouse is sponsor of the Disclose Act of 2012 that
the Senate`s voting on today, which would require campaign donors who give
at least 10K -- $10,000 -- to be identified. Senator McCaskill is a co-
sponsor of the bill.
Senator Whitehouse, for example, you know, we talk a lot about this
show about this very, I think, controversial proposal that people who want
to vote -- and they all should vote -- have to have a photo government-
issued ID card in big cities and rowhouses where people don`t even have
cars. It`s quite a problem for them. At the same time, we don`t want
identification of the wealthy people who are influencing this campaign by
the tens of millions of dollars.
You`re smiling. Do Republicans see the contrast in the way they look
at regular working people and the way they look at rich people when it
comes to identifying them?
SEN. SHELDON WHITEHOUSE (D), RHODE ISLAND: I think they have a lot of
trouble with this one both for the reasons that you mention, Chris, and
because so many of them for so many years -- 10 sitting Republican senators
have been out in favor of transparency and disclosure in election finance
Mitch McConnell is actually being critiqued in his home state
newspaper with editorials quoting from previous editorials that he had
written in favor of disclosure. So they`ve really tied themselves in a
knot. It`s not a great spectacle from their point of view.
MATTHEWS: Well, before I get to Senator McCaskill, I got to ask you
this. You`re the chief sponsor. Have you confronted a guy I respect,
certainly, John McCain, Lindsey Graham, people like that? How do they hide
from this? It seems to me it would be purely partisan for them not to
support this measure, not at all to do with their ideals.
WHITEHOUSE: Well, first of all, like you, I admire Senator McCain.
He joined me on the brief in the Supreme Court criticizing Citizens United.
That was a brave step on his part.
In this case, he tells me that there`s something in my bill that
favors unions. I don`t see it. It`s $10,000 across the board. I keep
saying, John, tell me what it is and we`ll talk about it, and nobody`s ever
been able to show me what it is. So...
MATTHEWS: ... your bill covers union money, PAC money from unions, as
well as money from -- money from corporate...
WHITEHOUSE: Absolutely.
MATTHEWS: OK, let me go to Claire McCaskill...
WHITEHOUSE: PACs, individuals (INAUDIBLE) corporations...
MATTHEWS: Senator McCaskill, we`re all big fans of yours on this
show. We`ve seen you how as a moderate Democrat in the Midwest have been
really fighting, fighting for a different kind of politics, right down
close to the middle on the liberal side.
Now, let me ask you thins. Why would any Republican oppose this bill?
SEN. CLAIRE MCCASKILL (D), MISSOURI: Well, because of what`s going on
in Missouri this year. You know, here`s the deal. There has been almost
$8 million of secret money spent against me in this campaign. They began
back in October. They`ve been on the airwaves with false and lies about me
-- false claims and lies about me since then.
They want to buy this election, Chris. It`s pretty simple. This is
the party of big money and there`s a few masters of the universe that...
MATTHEWS: Well, why are they afraid of saying they`re masters of the
universe? Why are they -- if they`re proud of backing your opponent or
proud of backing anybody, why don`t they say so?
MCCASKILL: I don`t think they are proud. I don`t think the
Republicans want everybody to know who`s paying for these ads. I think it
would be very unpopular.
I think the people of Missouri, if they knew who were paying for these
ads against me, I think they`d be proud of the enemies I`ve made.
MATTHEWS: Do you know who they are?
MCCASKILL: I think it would get me votes. I don`t know who they are.
I have got some good guesses.
MCCASKILL: But I don`t know -- I don`t know who they are.
I know this. We`re trying to get this thing passed. And I think we
have to keep the pressure up on this. They say, why do you keep bringing
this up?
We bring it up because people are upset about it. And at
ClaireMcCaskill.com/discloseact, sign on to be a co-sponsor of the bill, a
citizen co-sponsor.
MCCASKILL: Let`s not let these guys buy our elections out from under
MATTHEWS: Let`s just guess, probably the Koch brothers, oil and gas,
Sheldon Adelson, gambling. Let`s make the worst assumptions.
MCCASKILL: Oil. Probably big oil.
MATTHEWS: If they don`t want to tell us who, go to the worst-case.
Anyway, today, the Senate minority leader, Mitch McConnell, who wants
desperately to be the majority leader, criticized the Disclose Act, calling
it -- what an odd thing for a Republican to say -- it`s like they`re saying
somebody is swift boating. They`re the ones that swift boated.
They`re calling it -- Mitch McConnell is calling it Nixonian. Was
that a bad word for a Republican? Let`s listen. This is bizarre.
SEN. MITCH MCCONNELL (R-KY), MINORITY LEADER: The purpose of this
legislation is totally clear. After Citizens United, Democrats realized
they couldn`t shut up their critics, so they decided to go after the
microphone instead by trying to scare off the funders.
The creation of a modern-day Nixonian enemies list is currently in
full swing. And, frankly, the American people shouldn`t stand for it.
MATTHEWS: So he doesn`t like Richard Nixon anymore.
Anyway, on "Meet the Press" in 2000 -- he switched on this one as well
-- McConnell had a different opinion back then. Let`s listen.
MCCONNELL: Republicans are in favor of disclosure. We need to have
real disclosure, and so what we ought to do is broaden the disclosure to
include at least labor unions and tax-exempt associations and trial
lawyers, so that you include the major political players in America. Why
would a little disclosure be better than a lot of disclosure?
MATTHEWS: God, our good friend Tim looked great in that picture, Tim
What do you think of that switcheroo, Senator Whitehouse? There is a
guy singing the praises of full disclosure, and here is opposing that
WHITEHOUSE: I know. That`s the pickle that they`re in. As Claire
has pointed out, it`s because the big money is with them.
But, also, as Claire pointed out, the public is against them. She`s
got probably a ton of people on her Web site -- Credo Action, I showed on
the Senate floor 213,000 signatures on a citizen petition. If you go to
discloseact.com, we`re at nearly 300,000 different signatures of people
coming in to register.
This is an issue that Americans care about. They know very well that
their democracy is slipping away from them into the hands of the special
MCCASKILL: You know, Chris...
MATTHEWS: Go ahead.
MCCASKILL: Yes. And, Sheldon, let me throw in here, Chris, you
remember a time, Chris, when people used to carry around a briefcase of
MATTHEWS: Well, I`m not that old, but I know about it.
MATTHEWS: I think it was before `74, when they actually would
actually put money in the pockets, the raincoats of senators when they`d
walk into their offices. But that were the bad old days, yes.
MCCASKILL: And that`s what we`re getting back to here. It`s like
we`re going back to a time where they don`t want everyone to vote without
showing five forms of I.D., but they want secret money to buy elections.
And there will be a scandal. I don`t know if this ugly petri dish
that we`re seeing across this country will produce it this year, but mark
my words. If we don`t get transparency, if we don`t get antiseptic
sunshine on the buying of American elections, there is going to be a big
scandal and people will go to jail eventually.
And that`s why we have got to get this disclosure thing done. I hope
the Republicans come to their senses, and they will if the American people
put enough pressure on them.
MATTHEWS: Well said.
Thank you very much, Senator Claire McCaskill of Missouri.
And thank you, Senator Sheldon Whitehouse, the chief sponsor of this
Disclose Act. It sounds like good American politics to me. You ought to
know who`s running our election, who`s influencing us with all these TV
ads. What`s wrong with putting a name on those ads?
Up next, Dana Carvey takes on the 2012 race in the "Sideshow," a
little break, a little comedic break.
DANA CARVEY, COMEDIAN: Romney, he seems sincere, but he`s a little
jumpy, you know, like, I like to set people on fire.
JAY LENO, HOST, "THE TONIGHT SHOW WITH JAY LENO": Right.
CARVEY: What? I mean, I like to fire people...
CARVEY: ... that don`t provide me services. OK.
BARACK OBAMA, PRESIDENT OF THE UNITED STATES: Michelle has told me I
should not be singing in public all the time.
OBAMA: Well, it`s happy birthday? What`s your name? Adam. All
right, let`s sing happy birthday to Adam then. We can sing.
OBAMA AND CROWD (singing): Happy birthday to you. Happy birthday to
you. Happy birthday, dear Adam. Happy birthday to you.
OBAMA: All right.
MATTHEWS: I think I worry more about this election than that guy
Anyway, back to HARDBALL.
That was an impromptu serenade from President Obama this afternoon in
Now all with the "Sideshow."
"Saturday Night Live"`s Dana Carvey goes after the 2012 election on
"The Tonight Show."
CARVEY: Obama`s like a Zen master of speaking.
And Romney is -- he seems sincere, but he`s a little jumpy, you know,
like, I like to set people on fire.
LENO: Right.
CARVEY: What? I mean, I like to fire people...
CARVEY: ... that don`t provide me services. OK.
CARVEY: That`s not a winning -- winning thing against Obama.
LENO: No. No. No. No.
CARVEY: Because Obama -- Obama has a lot of confidence.
Romney is...
CARVEY: Obama knows how to pause. He knows how to let things settle
CARVEY: And if someone tries to interrupt, he`s like, no, no, no, no,
no, no, let, let, let, let, let...
CARVEY: Bah-duh-bum, bah-duh-bum-bum-bum, buh-buh-buh-buh-buh-buh-
MATTHEWS: Same thing in 2008?
CARVEY: Barack Obama is so smooth and smart that he just like --
McCain`s all crunched up and, I know how to do this. I can do this.
CARVEY: I have been there. I know what it`s like.
Senator Barack Obama, what do you have to say?
People are losing their jobs and people need help, and that`s all I
got to say.
MATTHEWS: Well, you shouldn`t make fun of John McCain`s war injuries
that way. I must make that disclaimer.
I have been doing this myself, by the way, on the serious side, trying
to figure out what each guy should do in these big three debates coming up
this fall.
Next, why has this photo of President Obama gotten such buzz the last
few days? Well, he`s just staring -- there he is -- at a tomato. Well,
apparently, a lot of people are curious why he looks so engaged there.
Well, the folks at "New York" magazine see the president thinking
something like this. "Guys, check this out. Have you ever seen a tomato
this beautiful? Just look at it. I don`t even think I could eat this,
honestly. It really should be in a museum somewhere. Let me know if you
can find a museum for it, and if not, I will put it on display in the Oval,
instead of that dusty old bust of MLK. Seriously, great job on this
Well, that`s a lot of imagination. They launched a whole sideshow of
these -- slide show of these presidential moments back in 2010. Another
highlight from the reel? Here he is with Joe Biden at the Museum of Nature
and Science. "No, Joe, I have no idea what we`re supposed to be looking
at. Just keep looking."
Now for the really bizarre. Iowa Republican Randi Shannon was running
for a state Senate seat, until she sent out a four-page letter to
supporters saying she was dropping out. That wasn`t the end of it.
Shannon now says she`s been appointed -- catch this -- senator for an
alternative government, the so-called, as she puts it, Republic of the
United States of America.
That`s right. Shannon has joined a libertarian group that says they
re-inhabited the original government back in 2010. Prepared to be
confused? The group says that that`s what we now think of as the
government is this really -- quote -- "United States corporation," they
call it. And we have it to blame for things like invasive TSA screenings
and even the 14th Amendment and everything amendment after that.
By the way, the 14th Amendment was back in the 1860s. And here`s the
case in a nutshell. There`s an appropriate phrase -- quote -- "If people
think it`s crazy to want to have a constitutional government back in place,
then so be it."
So, there are people out there who are thinking that they have been
appointed to some other government besides the one that actually exists.
These people on the right are really getting zany. And that`s right, the
senator from the alternative universe. So be it.
And a programming note tonight. On Thursday of this week, Jeff
Daniels, starts of the new HBO series "The Newsroom" joins us here on
I`m happy to say that my son, Thomas, has a role in that program.
Anyway, "the Newsroom," it`s a great show, and I can`t wait to get you
to actually see the cable show in a real cable news show. That`s Thursday
night on HARDBALL.
Coming up, why Bain matters, and what is Mitt Romney running away from
on his tax returns?
You`re watching HARDBALL, the place for politics.
AMANDA DRURY, CNBC CORRESPONDENT: I`m Amanda Drury with your CNBC
"Market Wrap."
Well, the Dow fell by 50 points today, the S&P dropped by three, and
the Nasdaq down by 11. Stocks ended lower after a report on retail sales
showed consumers held on to their wallets last month. It was the third
month in a row that sales slumped. On the earnings front, Citigroup`s
profit beat expectations, but revenue was light and shared ended little
And Yahoo! has hired a former Google executive to be its new CEO. It
will be the firm`s fifth CEO in five years.
And that is it from CNBC, first in business worldwide -- back to
MATTHEWS: Welcome back to HARDBALL.
The Bain story just isn`t going to go away, and neither will the
intensifying drumbeat for Mitt Romney to release more of his tax returns.
And while the Romney campaign scoffs that these are distractions, the
attack is sticking, because it tells a lot about how Romney operates.
That`s why Bain matters. "The New York Times"` Paul Krugman put it
this way. "The true charge that he`s pushing policies that would benefit
the rich at the expense of ordinary working Americans meshes with Bain`s
record of earning big profits even when workers suffered -- a record so
stark that Mr. Romney is attempting to distance himself from part of it by
insisting that he had nothing to do with Bain`s operations after 1999, even
though the company continued to list him as CEO."
Michael Steele is former chairman of the Republican National Committee
and an MSNBC political analyst. And Joe Klein writes about Romney`s
travails in the article "Bained."
Joe, I want you to strategist here.
Full journalistic integrity here absolute, this issue, do we know what
role at the point Romney played in outsourcing?
JOE KLEIN, COLUMNIST, "TIME": No, we don`t. And it really doesn`t
matter in the end.
I mean, what the Obama campaign is doing is building this giant box
that they`re locking Mitt Romney in. And the lock on top of that box is
his tax returns. In boxing, they call this kind of thing a paint job.
It`s when a fast, really dexterous fighter is fighting against a slow,
plodding guy, and he keeps on jabbing and jabbing him in the face, and
starts opening up cuts all over the guy`s face, and he starts bleeding,
painting him.
And that`s what`s been happening the last couple of weeks.
MATTHEWS: But are they getting him into a corner? To continue the
metaphor, are they getting him into a situation where he has to release
something he knows will hurt him, his tax returns?
KLEIN: Well, I suspect that he is.
And I think Chairman Steele has been among the Republicans who have
said that he should. This ain`t going to go away until he does.
MATTHEWS: Well, let me go to that question of -- let you speak here
clearly, Michael, of what do you make of this? I keep hearing your
colleagues out there on the conservative side of things, Bill Kristol, a
neoconservative, George Will, an old-time conservative, people like Matt --
Matt -- what`s his name, Matt Dowd.
MATTHEWS: These guys are out there all pushing on television what he
clearly doesn`t want to do, tell his story.
MICHAEL STEELE, MSNBC POLITICAL ANALYST: Yes.
Yes, I mean, it`s a little bit unnerving to see this kind of back-and-
forth angst over this issue. This is a very straightforward proposition.
Just put out five years` worth of tax returns or whatever. Have a day`s
story and move on.
There`s so many ways in which you can capture this moment to pivot to
talk about this issue in a way that says, look, yes, I played by the rules,
and the rules aren`t level, they aren`t balanced for the average worker.
And as president, I want to change that. I want to fix this. That`s why
we need tax reform. That`s why we need to bring down our deficit spending
and all of these other things, just tying it all together.
But the more you sort of sit back and sort of give the sort of
highbrow response, the less credible you are.
STEELE: ... just create a big box.
MATTHEWS: But, guys, can he credibly make that case? Can he say I
want a cleaner, fairer tax system with less loopholes, if I have been
exploiting every damn loophole I have been able to find?
STEELE: Sure. Sure.
KLEIN: Sure. Of course he can.
STEELE: Yes.
KLEIN: He could turn this around in a heartbeat.
MATTHEWS: Really?
KLEIN: I was talking to a prominent Republican today who said, he
should go Eliot Ness on Wall Street.
STEELE: Absolutely.
MATTHEWS: Well, I don`t know.
Look, suppose he -- let me give you the worst case, because I always
assume -- Michael, you been in politics. You know, if it looks better than
it looks like -- if it is better than it looks, they will tell you.
STEELE: Right. Right.
MATTHEWS: If it is better than it looks.
Now, it looks pretty bad. He`s hiding something. Suppose he is
hiding the fact, for several years, he didn`t pay any taxes? Suppose he is
hiding the fact a lot of his money has been squirreled away in Switzerland
or somewhere in the islands somewhere?
Do you think that`s going to be something that he`s going to be able
to defend?
STEELE: Absolutely, because unless he did it illegally, he played by
the rules that everybody else in this country has played by.
MATTHEWS: I don`t agree.
MATTHEWS: No, I think it makes him look like a pirate.
KLEIN: It`s going to be embarrassing -- it`s going to be embarrassing
as hell, but if he didn`t cheat, he isn`t a cheater.
STEELE: Right.
KLEIN: What -- what cheats -- what is cheating, what is class warfare
is the tax code.
KLEIN: And it`s class warfare against the middle class.
MATTHEWS: Let me tell you guys, I -- I`m just going to beg to
The voter out there that both candidates are looking for is a working class
guy and woman out there that doesn`t make a ton of money, doesn`t make
money they got to shoulder, because all they got is what they live on.
These people are saying I`m losing my job, the plant`s closing down. It`s
going overseas. This is the kind of guy who sits in the front office with
a nice suit on and he did it to me.
Michael, this is a guy they hate.
KLEIN: All of which is true.
MICHAEL STEELE, FORMER RNC CHAIRMAN: Yes. I don`t think people
take it that, they personalize it so much that they look at Romney and go,
you did this to me. Look, the reality of it is, as we`ve just discovered
last week, that the uniforms that our wonderful Olympians are wearing were
outsourced to China. They were made in China.
This is part of the global economy that everybody wants to talk
about. But all of a sudden now, we`re getting skid skittish about where
stuff is made. Just take apart your car. And you want to figure out where
the parts come put to, you know, that makes an American car. That`s the
nature of the business.
I think Romney can get in front of that. Put it all this in the
context of globalization and how markets work. But also more personally
talk about as I just said before, how I`ve been impacted of playing by the
rules. I feel that we need to change the system to make it better.
MATTHEWS: The problem with that is there`s a lot of northern United
States, the Midwest especially, the Rush Belt I called it, Scranton to
Oshkosh, that has lost initially New England industries like shoes and
textiles lost to the South because they were -- they had right to work and
they didn`t have labor unions. And now, you see all the United States, but
especially industrial middle getting eaten out, hallowed out by this
Don`t you agree with that, Michael? Don`t you -- you ever drive
through those towns and see there`s nothing there but a Blockbuster and a
STEELE: Yes. No, you`re absolutely right. But it`s not all
Let`s be clear. It`s not like every job in America in the Rust Belt
was shipped overseas.
MATTHEWS: Where did it go?
STEELE: Businesses just closed in some cases, Chris, you know, the
owners can`t afford to keep the doors open, because of the economy, because
of the inability to get cash and credit to keep their payroll going.
KLEIN: Chris, here`s the big problem that Romney has. You know,
Chairman Steele was right, there`s been globalization, there`s been
outsourcing, there is creative destruction. But Mitt Romney is the
exemplar of a form of capitalism and the central principle of which was
borrow money in order to buy assets and then you reap enormous profits.
This is a metaphor for our time. This has been a form of capitalism that
has been incredibly destructive to the United States, this private equity
MATTHEWS: You agree with that, Michael?
STEELE: No, look, I agree that there have been, you know, sort of
capitalism run amuck at times and we`ve seen that, certainly in 2008, 2009.
And I think where Romney has an opportunity as someone whose been on that
playing field to come in and talk expertly about it, yes. But to humanize
it. To talk about how this whole thing could be turned around to benefit
the American worker. To benefit, you know, those small towns I think is a
real opportunity. And the longer this thing drags out over taxes and Bain,
the more that opportunity is missed.
KLEIN: Here`s what makes it a lot worse for Romney, and that is he
hasn`t been substantive on anything. You know, if he turned around now and
was substantive on breaking up the big five Wall Street banks, which is
something we obviously need to do because they`re too big to fail. That
would be a break from everything else from his campaign. The guy hasn`t --
the reason why this stuff sticks is that he hasn`t been specific on
anything else.
MATTHEWS: Thank you, Michael Steele. Thank you, Joe Klein. I think
we`ve zeroed in to the problem.
Up next, some right wingers used to see communist out of their beds.
Now, they see Muslim extremists and terrorists. Michele Bachmann is back
in there saying that we`ve got a Muslim Brotherhood underground in the
United States government with some of the people working close to Hillary
Clinton. This is outrageous stuff and she`s behind it. But a lot of
right wingers buy this stuff.
HARDBALL -- well, our show -- is the place for politics.
MATTHEWS: There`s been a lot of Democratic concern about -- in fact,
the outrage about these new voter ID laws that are set in motion by
Republican governors and legislators. Democrats charged that it`s their
design to depress Democratic turnout.
But Nate Silver, the numbers guru at "The New York Times" Web site
538.com has looked at a number of academic studies on the new laws. His
conclusion: Pennsylvania right now is the only swing state that will be
affected and it`s likely to only reduce turnout by only 2.4 percent.
Still, Silver estimates Obama`s chances of winning this state remain above
80 percent.
We`ll see. I am very concerned about the people living in row houses
not having cars. Therefore, no driver licenses. Therefore, no ability to
We`ll be right back.
MATTHEWS: We`re back.
Michele Bachmann, of course, is no stranger to conspiracy theories
and now, she`s drummed up a new one. She and four other right wing members
of the Congress say the Muslim Brotherhood has infiltrated the American
government. Bachmann has personally attacked Hillary Clinton`s deputy
chief of staff, Huma Abedin, wife of the former New York congressman, of
former New York congressman, still the wife of Anthony Weiner.
She says Abedin is tied to the radical Islamic organization through
three family members. As for Bachmann`s source, one of the country`s
leading anti-Muslim conspiracy theorists Frank Gaffney.
With me now are: Brian Levin, director for the Center for the Study
of Hate and Extremism at California State University, and Ron Reagan, MSNBC
political analyst and author of "My Father at 100."
Brian, thank you for joining us.
You`re an expert at this. Just to get this straight, her entire
basis for saying that Huma Abedin, who works very closely to Hillary
Clinton, the secretary of state is in the Muslim Brotherhood, is based upon
something put up by Gaffney, Frank Gaffney, who also says that the logo
used for one of our government agencies actually is an Islamic symbol.
I mean, what do we make of this kind of nonsense?
BRIAN LEVIN, CALIFORNIA STATE UNIV.: Look, I could go on and talk
about individual facts. But let`s look at the forest instead of the trees.
This reminds me of very much of Army lawyer Joseph Welch who in 1948 said
this to Senator Joseph McCarthy.
He said, "Let us not assassinate this lad further. Senator, you have
done enough. Have you no sense of decency?"
And I think that is what we have here with Ms. Abedin. She has a
stellar background. She`s married to a former New York congressman who is
Jewish. She`s been in vogue. I don`t know many people who have her record
of achievement and her public persona who are members of the Muslim
To be sure, there are radicals in the United States. I just won an
investigative journalism award for looking at them. But some of these
folks they are pointing such as Huma Abedin or Rashad Hussein (ph) are
really being publicly assassinated. I think any person with decency has to
go on national television and say enough is enough.
MATTHEWS: This is the person. Let`s get a background, a reminder
here. In her letter to the State Department`s deputy inspector general,
this is what this U.S. Congressman from Minnesota, Bachman, singled out.
As you pointed out, Brian, longtime Hillary Clinton aide Huma Abedin is
having ties to the Muslim Brotherhood.
Here`s what she writes. This is a U.S. congressman, quote, "For
example, according to `The Muslim Brotherhood in America: The America
Within`, a product of the Center for Security Policy, the department`s
deputy chief of staff, Huma Abedin, has three family members her late
father, her mother and her brother connected to Muslim Brotherhood
operatives and/or organizations. Her position affords her routine access
to the secretary and to policy-making."
Ron Reagan, this assumption here that anybody would buy this malarkey
that somehow Huma is able to manipulate somebody as sophisticated
politically as Hillary Clinton, with all the commitment she`s made to the
state of Israel, obviously to her country, is somehow being tooled around
by the wild nature of Huma Abedin who is working as a lifetime mole is
crazy talk. Isn`t it?
RON REAGAN, MSNBC POLITICAL ANALYST: Well, if crazy were people,
Michele Bachmann would be China, Chris. You know, when this topic first
came up, I thought, why are we acting as a megaphone for this sort of
lunacy? It`s clearly dog whistle politics in part. Who knows that Michele
Bachmann --
MATTHEWS: Because they win if Obama loses. That`s what you have to
keep reminding people.
REAGAN: Exactly.
MATTHEWS: The stakes and a lot of other things in our politics, this
loony right wins if the center left loses, just we want to all remember
REAGAN: And that`s really the point I`m heading towards here. While
at first I thought why are we offering a megaphone? I`m actually thinking
we`re doing the Lord`s work in a way, if you will, by bringing attention to
people like Michele Bachmann, because she is an integral part of the
Republican brand.
And while Mitt Romney, let`s say, may not believe that there`s a
Muslim Brotherhood conspiracy in the States Department or U.S. government,
you know, some people do. And if you vote for Mitt Romney, that comes with
him. This is part of the Republican Party today.
MATTHEWS: That`s right. It`s part of the winning ticket.
Let me go back to Brian. You`re an expert. I just at our NBC/"Wall
Street Journal" poll I really studied this week. What stunned me, it`s bad
enough 8 percent of the country say that Barack Obama is a Muslim which he
has never been, 40 percent say they`re not willing to say what he is. In
other words, their sneaky attack line is "I don`t believe a word he says."
So, 40 percent are out there basically chomping on this, enjoying the
fact that they`re creating some mystery here about his background. Meaning
hint, hint, he really is a foreigner, he really is dangerous, he really is
a Muslim.
It`s working. The nuts are winning the argument -- Brian.
LEVIN: It is working. And unfortunately what this kind of stuff
does is it marginalizes people of goodwill who happen to be Muslim, or
happen to be one or the other side of the political spectrum. I think
Congress people like Allen West and Michele Bachmann who point people to
American or anti-American, only if they believe in their particular
positions are doing a great disservice to the electorate.
MATTHEWS: Here`s Allen West, by the way, guys, here`s Allen West --
we only have a little time -- here`s Allen West singling out the communists
in our government. Here it is, Joe McCarthy reliving.
REP. ALLEN WEST (R), FLORIDA: I believe there`s about 78 to 81
members of the Democrat Party that are members of the communist party.
MATTHEWS: Well, there you have it, Brian. How many communists do
you figure in the Congress? I say zero. This guy`s got it up to -- he`s
very precise. This is so Joe McCarthy, as you know, Brian. Precision is a
great tool of the nuts.
LEVIN: It is. And what he`s doing is he`s getting that number from
a progressive Democratic alliance. Look, I don`t agree with most of those
folks. But to call people that we don`t agree with communists or to label
people who are Muslim as some kind of enemy, this does a disservice. I
have students who are patriotic Muslim-Americans who want to go into
government service and to have them experience is really a disgrace. We
have to speak out against this --
MATTHEWS: Part of our past that keeps flashing back. Thank you so
much, Brian Levin. Thank you as always, Ron.
When we return, let me finish with Republicans trying to sell a
candidate they don`t love -- let`s face it -- in order to beat a president
they hate.
You`re watching HARDBALL, the place for politics.
MATTHEWS: Let me finish tonight with this. You know, when you step
away from this campaign for awhile and look at it, you see it clearer.
It`s pretty stark now. People on the right don`t love Mitt Romney, don`t
especially like him, just barely able to defend him like this refusal of
his to come clean on his taxes.
Besides, if the big money boys out there are backing are so proud of
doing so, why are these senators they have voting down the line against
naming them, giving their names out. They want little old people living in
row houses to come up with a government-issued ID card with a photo on it,
but they with all their lawyers and accountants refuse to identify
themselves when they give tens of millions of dollars to influence this
Then there`s the zoo that got growling and yelping out there, Rush
Limbaugh yelling that the president was indoctrinated in his youth and
Michele Bachmann barking that Hillary Clinton`s closest aide is an agent of
the Muslim Brotherhood. All these to exploit the dark sick thinking of
those in the tree tops of the right wing, that 48 percent who deny the
president`s Protestantism, implying that he`s of some other religion, some
exotic you-know-what religion. The 58 percent Romney voters who confessed
they`re really voting against that guy in the White House. They`re hearing
these terrible things about.
Well, you want to know the really nasty side of this campaign right
now looking at it? It`s not the peppering of shots where Romney made his
quarter million bucks. It`s the relentless un-American campaign of
innuendo and xenophobia against the man who serves us right now in the
White House.
And That`s HARDBALL for now. Thanks for being with us.
"POLITICS NATION" with Al Sharpton starts right now.
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text:
CCS adapting to COVID-19 realities to support Canadians during and after the pandemic
Symptoms of lung cancer
Lung cancer may not cause any signs or symptoms in its early stages. Signs and symptoms often appear as the tumour grows and causes changes in the body such as a cough or shortness of breath. Other health conditions can cause the same symptoms as lung cancer.
Signs and symptoms are the same for small cell lung cancer and non–small cell lung cancer. They include:
- a cough that gets worse or doesn't go away
- shortness of breath
- wheezing
- chest pain that is always felt and gets worse with deep breathing or coughing
- blood in mucus coughed up from the lungs
- chest infections like bronchitis or pneumonia that don't get better or keep coming back
- weight loss
- fatigue
- hoarseness or other voice changes
- difficulty swallowing
- collapsed lung
- larger than normal lymph nodes in the neck or above the collarbone
- buildup of fluid around the lungs (pleural effusion)
- bone pain
- headache
- weakness
Horner syndrome is a group of symptoms that may be a sign of lung cancer that is growing into the nerves found at the top of the lung. It is almost always caused by a non–small cell lung cancer. Symptoms include:
- severe shoulder pain
- drooping or weakness of the eyelid or a smaller pupil in the eye
- very little or no sweating on the same side of the face as the eye with the eyelid or pupil changes
Paraneoplastic syndromes
A paraneoplastic syndrome is a group of symptoms that occurs when substances released by cancer cells affect the normal function of other organs or tissues. Small cell lung cancer is more likely than non–small lung cancer to cause paraneoplastic syndromes.
Hypercalcemia means there is too much calcium in the blood. Squamous cell carcinoma is the type of non–small cell lung cancer that most often causes hypercalcemia. The signs and symptoms of hypercalcemia include weakness, fatigue, nausea and vomiting, increased thirst and frequent urination and confusion, disorientation and difficulty thinking.
Syndrome of inappropriate antidiuretic hormone (SIADH) is when the body makes too much antidiuretic hormone (ADH). Symptoms of SIADH include muscle weakness and cramping, restlessness, confusion, fatigue, nausea and vomiting.
Cushing syndrome is when the body makes high amounts of corticosteroids. Symptoms of Cushing syndrome include high blood pressure, high blood sugar, a round face with thin arms and legs, and muscle weakness. It may also cause weight gain that causes purple marks on the stomach.
Lambert-Eaton syndrome is caused by the lack of a chemical that transmits messages between muscles and nerves. Symptoms of Lambert-Eaton syndrome include muscle weakness, loss of movement and difficulty chewing, climbing stairs or lifting objects.
Paraneoplastic cerebellar degeneration is a very rare paraneoplastic syndrome. It is caused when the body's immune system has an abnormal reaction and attacks the cells of the central nervous system. Symptoms of this disorder include dizziness, nausea, loss of balance, blurred vision, rapid eye movements, problems with speaking or swallowing and shaking (tremors).
Find out more about hypercalcemia and syndrome of inappropriate antidiuretic hormone (SIADH).
Medical emergency caused by lung cancer
In some cases, lung cancer or its treatment can cause serious problems that should be treated right away. Superior vena cava syndrome occurs when the cancer obstructs the large vein (superior vena cava) that returns blood from the head and arms, resulting in headache and swelling of the head and neck. If you get these symptoms, see your doctor or healthcare team as soon as possible.
Any steroid hormone that acts as an anti-inflammatory by reducing swelling and lowering the body's immune response (the immune system's reaction to the presence of foreign substances).
Corticosteroids are made by the adrenal gland. They can also be produced in the lab.
Together we can reduce the burden of cancer
Last year, we only had the resources available to fund 40% of high-priority research projects. Imagine the impact we could have if we were able to fund 100%.

subset: commoncrawl


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Christina Ricci and a new hair cut.
In theory, the idea of it, am all over it.
In practice, on the person, maybe not.
Her hairline starts too far back for a style like this, non? Gives her head an odd shape. Also, I don't like how it curls under on the sides. Reminds me of a bowl cut. I was so proud of my bowl cut.
In 1979.
Having said that, you gotta give her snaps for trying something new, especially in generic ass Hollywood when, these days, everyone wants to look the same. We live very close to a high school and when they pour out of class for lunch hour or at the end of the day, each and every one is a Lauren Conrad/Ashley Tisdale/girl from 90210 lookalike. Even the Chinese/South Asian/non-white girls. And this is the worst part. Because now you know their beauty ideal.
Without giving anything away, there's a scene from Precious that illustrates, albeit much more disturbingly, the same sentiment. It will f-cking break your heart.
Miguel Aguilar/INFphoto.com
Do you like it?
Christina Ricci and a new hair cut.


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UNIVERSITY PARK, Pa. -- Peter C.M. Molenaar, distinguished professor of human development in the Department of Human Development and Family Studies, has received the 2013 Sells Award for Distinguished Mulitvariate Research from the Society of Multivariate Experimental Psychology (SMEP). The Sells Award is given annually to recognize an individual who has made distinguished lifetime achievements in multivariate experimental psychology. The award represents the highest honor bestowed by the society in recognition of contributions to the field.
Molenaar's research focuses on the application of mathematical theories to solve substantive psychological issues. An important aim of psychology is to describe, explain and guide processes occurring at the level of individual subjects. Molenaar's research has shown that the appropriate methodology required for realizing this aim has to be based on person-specific analyses of intra-individual variation, such as time-series analysis. His new person-specific methodology is being applied to a variety of psychological processes, including mother-child interactions, personality development, cognitive aging and brain imaging.
An important feature of person-specific methodology is the ability to apply state-of-the-art engineering techniques, in particular computational control theory, to optimally guide learning and developmental processes, as well as disease processes. Molenaar currently is applying control theory to patient-specific optimal treatment of Type I diabetes and asthma. In addition, he is applying his mathematical theories to solve problems related to the use of artificial neural networks to investigate nonlinear epigenetic processes, innovative structural equation modeling techniques to analyze longitudinal data and the use of nonlinear dynamical models of developmental stage transitions.
Prior to joining the faculty at Penn State in 2005, Molenaar was a professor of psychological methodology and of mathematical psychology and psychometrics at the University of Amsterdam, where he also served as head of the Department of Methodology. He earned bachelor's degrees in experimental psychology and philosophical logic at the University of Utrecht in The Netherlands in 1972 and 1976, respectively. He also earned master's degrees in mathematical psychology and psychophysiology at the University of Utrecht in 1976. In 1981, he received a doctorate degree in social sciences from the University of Utrecht.


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Key Benefits of Confero Mystery Shopping Services
- Extensive Coverage. Confero conducts thousands of mystery shops each month in major cities, middle markets and small towns in the United States, Canada, Mexico and South America.
- Shopper selection process.Our process includes screening for bias and background. We then select mystery shoppers for each project based on our ratings of their prior experience conducting mystery shops for Confero. Mystery shoppers with specific demographic requirements may also be selected (gender, age, income, children, pets or homeownership).
- Shopper Education.We use a variety of methods to ensure mystery shoppers understand our client requirements before conducting mystery shops, including detailed guidelines reviews, conference call coaching and coaching reviews with our scheduling team. Mystery shoppers must pass a test based on our client requirements before becoming eligible to mystery shop.
- Insights. Scripted, pre-defined comments are not allowed; mystery shoppers provide unique comments for each mystery shop. These comments, in story form, describe the experience in detail and give clients a customer's point of view.
- Quality. Clients trust the accuracy of our reports. Each onsite mystery shop report is validated using a geo-verification system, a purchase receipt, a business card or some combination. Each mystery shop report is individually reviewed by a member of our quality assurance team. This review ensures comments, narratives and question answers are consistent. Each client program has its own dedicated quality assurance team.
- Dedicated Service. Every client program has a dedicated Confero Client Services Manager who has experience managing mystery shopping and customer feedback programs. Our team knows that serving our Confero clients well helps them win and keep customers, earning them a Stevie Award Finalist Award for Customer Service Management Team of the Year.
- Customized solutions. We don't force cookie cutter services onto client programs. Each mystery shopping program is developed with the client's needs in mind.
- Performance Component. Our Manager Action Plan and Action Item Manager features help clients use the mystery shopping report information to full advantage to engage employees in performance improvement and the development of best practices.
- State of the Art Reporting. We are committed to using appropriate technologies that enhance our service quality and the actionable data that we provide to clients. This includes web based reported, recorded telephone call mystery shops and digital photo uploads.
- Real Time data. Mystery shopping reports post instantly following Confero's rigid quality review process. Timely reports make sure clients get the maximum benefit from mystery shopping report information.
- Experience. We have 25 years of mystery shopping experience. We don't expect clients to know all the answers. We guide clients through a detailed discovery process to ensure our clients have considered all program details and possibilities before starting the mystery shops. It is our role to make sure the program addresses client needs, is executed properly, on time and reported correctly. Our experience allows this to happen.
Mystery Shopping Programs to meet these needs
- Spot small problems before they become big ones
- Direct your field managers to locations which require extra help
- Link incentives to front line performance
- Expose training and operational weaknesses
- Identify competitive opportunities
- Increase accountability for customer service throughout the organization
Integrate mystery shopping data with other customer or unit data
- Announced audits (front and back of the house)
- Anonymous audits (front of house and back of house)
- Field manager unit visit reports, store visit reports, critical few, self audits
- Customer feedback capture and response tracking systems
- Customer surveys—web surveys, mobile surveys, IVR surveys
- Employee surveys
- On the spot rewards to generate upsell revenue, increase engagement
- Recognition and rewards, including prizes and downloadable gifts
- Our data collection demo video demonstrates the capabilities of our Compass reporting system.
Our goal is to provide actionable mystery shopping results on time, and in an easy-to-use, secure format. Confero's Compass reporting system delivers mystery shopping results 24/7. Dashboards communicate up to the minute results in areas that management designates as most important.
Our system provides reports suitable for every level of management:
- Senior management dashboards with drill down capability to find more detail
- Field manager trending ,performance tools so managers can get the most out of store visits
- Store mystery shop reports showing survey questions, answers and scoring so unit managers may immediately work to applaud high performing employees and correct deficiencies.
- Our robust Action Item Manager (AIM) tool allows field managers to create checklists for items to review with store personnel.
With one simple user click, all reports are available in these formats in web view, Smartphone/mobile optimized, printer friendly, PDF or Excel download.
Our reporting demo video demonstrates the capabilities of our Compass reporting system.
Contact us today to find out how mystery shopping might help your business... Whether your organization has 16 locations or 6,000, Confero has a mystery shopping service to meet your needs.
Download Fact Sheet.
ROI calculator: Use our ROI tool to estimate the return on investment that can be expected when employees know that the next shopper could be a mystery shopper.
Read case studies about restaurant mystery shopping.


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WIN a Drone with Camera
With 18min Flying Time and Long Control Distancee. The quadcopter maximum flying time could be up to 18minutes with 7.4V high capacity battery; WiFi transmission distance about 400-500m and remote control distance about 300-500m.
*image for illustration purposes only
This competition is ad supported. You will have the opportunity to watch a video ad or interact with a sponsor to complete your entry.
Value: £150
Ends October 12, 2020.Official Rules
Share This Prize With Someone You Know Via:


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David Beckham, whose curling free kicks, rugged good looks and celebrity marriage made him one of the most famous athletes in the world, is retiring from soccer.
End it like Beckham.
David Beckham, whose curling free kicks, rugged good looks and celebrity marriage made him one of the most famous athletes in the world, is retiring from soccer.
Whether striding on the grass, the red carpet or the fashion catwalks, Beckham transcended his sport and became its highest-paid player, with a fortune estimated at $250 million.
The 38-year-old former England captain said Thursday he would quit after his final two games with Paris Saint-Germain, where he won a league title this season.
"It's a good way to go out," he said in Paris. "It's every athlete's dream, every footballer's dream to go out on the top — on top form or winning a trophy ... leaving as a champion."
Although he never lifted the World Cup, soccer's ultimate prize, Beckham won enough club honors in his 21-year career to cement his status in the game and went out a winner on both sides of the Atlantic. He also helped popularize the sport in the United States, playing with the Los Angeles Galaxy of Major League Soccer.
FIFA President Sepp Blatter described the midfielder as "one of the most iconic figures in global football."
"It's the end of a chapter of an amazing story," Blatter wrote on Twitter. "David grew up as a football loving child & achieved his dreams, and unquestionably inspired millions of boys & girls to try & do the same."
Beckham's fame went beyond the game. Guided by his wife, former Spice Girl Victoria Adams, the dashing Beckham was known as much for his fashion as his feet, with ever-changing hairstyles, nail polish and sometimes outrageous outfits. In 2002, Salon dubbed him "the biggest metrosexual in Britain."
Last year, retailer H&M covered almost the entire side of a New York City building with a picture of Beckham in a pair of boxer briefs.
"Sometimes that has overshadowed what I have done on the pitch or what I have achieved on the pitch," Beckham said in a television interview conducted by former United teammate Gary Neville. "And as much as I say that doesn't hurt me, of course it does.
"I am a footballer that has played for some of the biggest clubs in the world and played with some of the best players in the world, played under some of the biggest and best managers and achieved almost everything in football."
Beckham was immortalized in the 2002 movie "Bend it Like Beckham," which told the story of a British teenage girl of south Asian heritage struggling with family pressures and cultural expectations to play the sport she loves. Beckham's retirement led to a flood of tweets dubbing the day "End it Like Beckham."
Beckham also was mentioned in the 2003 romantic comedy "Love Actually." Hugh Grant, portraying the British prime minister, touts the country's assets while telling off a bullying American president.
"We may be a small country, but we're a great one, too," he says. "The country of William Shakespeare, Churchill, the Beatles, Sean Connery, Harry Potter. David Beckham's right foot. David Beckham's left foot, come to that."
He began his career with Manchester United and also played for Real Madrid and Los Angeles, winning titles with all those clubs. He played on loan with AC Milan and made 115 appearances for his country, a record in England for someone other than a goalkeeper.
Beckham's earliest defining moment was an audacious goal for United in 1996, lobbing the ball from the halfway line over the Wimbledon goalkeeper and into the net.
"If you had told me as a young boy I would have played for and won trophies with my boyhood club Manchester United, proudly captained and played for my country over 100 times and lined up for some of the biggest clubs in the world, I would have told you it was a fantasy," Beckham said. "I'm fortunate to have realized those dreams."
From 1992 to 2003, with United, Beckham won six Premier League titles, the Champions League, two FA Cups and the Intercontinental Cup.
Beckham left United in 2003 shortly after manager Alex Ferguson accidentally struck Beckham's eye with a soccer boot. Ferguson announced his retirement from Manchester United last week.
Beckham spent four years in Madrid — winning the 2007 Spanish title before making the surprise move to the Galaxy, where he won titles in 2011 and 2012.
There were highs and lows in Beckham's international career. He was blamed for England's elimination from the 1998 World Cup for his red card against Argentina, but scored the winning goal against the same team at the World Cup four years later.
Beckham responded to jeering at the 2000 European Championship with an obscene hand gesture to England fans, but was lauded by the same supporters little more than a year later when his last-minute free kick against Greece secured a place in the 2002 World Cup.
England dropped Beckham in 2006 for younger players after a quarterfinal exit at that year's World Cup. He returned for the remainder of England's unsuccessful attempt to qualify for the 2008 European Championship.
His last England appearance came against Belarus in October 2009, and he missed the 2010 World Cup because of an Achilles tendon injury.
Asked what led to Thursday's decision, Beckham replied with a laugh: "Probably when (Lionel) Messi was running past me in that home game," referring to a match against Barcelona last month.
Although he was overlooked for a spot on Britain's team for the London Olympics last year, Beckham played a key role in helping the city win the bid to host the games. He also was involved in England's unsuccessful bid to host the 2018 World Cup, and the English Football Association wants to draw on his influence and star power in the future.
Beckham lives in London with his wife and their four children. Victoria Beckham said the couple is "excited about the next chapter in our lives."
Beckham has the right to purchase an expansion team in Major League Soccer, and has said repeatedly that he intends to exercise that option.
There are just two matches left for Beckham — against Brest on Saturday and at Lorient on May 26. He has been giving his salary to a children's charity.


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A restaurant reopening guide for the COVID-19 era
As coronavirus restrictions slowly ease state by state, many restaurant operators are trying to determine what they need to do to safely reopen their establishments. We're com...Read More
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TaterGrip offers two styles of patented bat grips. The Clear grip allows the playerto design his/her own grip for maximum eye appeal and performance. The solidrubber grip is available in Black, Red, Navy Blue, and Pink. The solid rubbergrip is a proprietary blend of high quality rubber that offers superiorperformance and more vibration dampening qualities than any baseball bat gripon the market. In addition the solid rubber grips have a higher concentrationof moisture wicking properties as well as OV and UV protection.
No grip has everbeen developed using this patented technology which overcomes the problem ofgetting the rubber grip over the knob of the bat. Utilizing this patentedtechnology, baseball and softball players alike can use the same high qualityrubber grip products that golfers use instead of the cheap synthetic wrap gripsthat provide no performance qualities. There is simply nothing like it...
YOUR TATER GRiP WILL NOT CRACK, FADE, HARDEN OR GET SLICK... GUARANTEED!
Tater Grip is approved and is legal in all youth and adult amateur leagues.Please check your local rules as it pertains to the maximum allowable length ofa grip on a bat. It's ASA Softball Approved.MLB conducted a study at UMASS Lowell where they do all of their bat and ball tests. The average wood bat broke when it was struck with a ball at 145 mph, but bats with a Tater Grip applied were not breaking until over 180+ mph. The vibration dampening of the Tater Grip is proving to be a great addition to wood bats performance and longevity. Help your X Bat perform at it's best and last longer with a Tater Grip specifically designed for wood bats.


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Maybe you've seen the video circulating this week that shows Minnesota's Jared Allen punching Atlanta's Ray Edwards directly in the crotch during the Falcons' 24-14 win in Week 12. If not, here it is, and here's Allen's frank explanation of the incident from today's episode of PFT Live:
Ray is obviously a former teammate and friend of mine. I told him before the snap that he's known for blowing up the long snapper on the field goal.
So I told him: "You run me over here, I'm going to punch you square in your wiener, dude."
At least he gave fair warning. That's real sportsmanship.
Jared Allen explains punching Ray Edwards square in the wiener [PFT]


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33% of survey respondents in Sweden (compared to 20% in Western Europe) consider a fall in demand for their products and services as one of the greatest challenges to business profitability in 2015.
Survey results for Sweden
Sales on credit terms
Respondents in Sweden reported that an average of 53.3% of the value of their domestic B2B sales is made on credit. This percentage, which is well above the average for Western Europe (44.9%), is very close to those recorded in Great Britain (52.1%) and Ireland (54%). Over the past two years, the value of domestic credit- based sales in Sweden increased by 4.3%. This improvement is above the 3.1% average increase in Western Europe. Consistent with the overall survey pattern, respondents in Sweden seem to be more inclined to sell on credit domestically than to customers abroad. 43.1% of the value of foreign B2B sales is transacted on credit terms, which is slightly above the 37.7% survey average. The sharp decrease in the proportion of foreign credit sales observed in Sweden in 2014, has been followed by a 6% increase this year. This increase is almost twice the 3.3% average increase for the survey overall.
Average payment term Domestic B2B customers of respondents in Sweden are given an average of 26 days from the invoice date to pay invoices. This is now aligned with the domestic average payment term recorded in the Netherlands (24 days) and Denmark (25 days), and is notably below the average in Western Europe (34 days). The payment terms given to foreign B2B customers to pay invoices are slightly longer averaging 28 days. However, this is notably shorter than the average term for Western Europe (32 days) and similar to that in Denmark and Switzerland (27 days each). Over the past two years, the average payment terms (domestic and foreign) remained substantially steady. Taken together, these findings reflect the strong emphasis given to prompt payment by Swedish companies trading both domestically and internationally.
Overdue B2B invoices
The proportion of domestic B2B invoices reported by Swedish respondents as past due (20%) is half of the survey average (40.2%). At the same time, it is the lowest percentage of all the countries surveyed in Western Europe. Over the past two years, Sweden saw a fall of around 5 percentage points in the rate of domestic overdue payments, which is in contrast with the sharp increase by over 10 percentage points recorded in Western Europe over the same time frame. Likewise, the proportion of foreign overdue invoices in Sweden (25.3%) is significantly below the survey average (35.4%), and is the lowest of all the countries surveyed. This proportion decreased over the past two years by around 4 percentage points, which opposes the average increase of over 6 percentage points recorded in Western Europe. Against this insolvency landscape, it comes as no surprise that the delinquency rate (invoices unpaid 90+ days after due date) of nearly 3% recorded in Sweden is well below the 7% average delinquency rate in Western Europe. The above mentioned findings are consistent with the Days Sales Outstanding (DSO) figure posted by Swedish respondents, which averages 36 days. This is consistent with the DSO figure in Denmark (35 days) and is 11 days shorter than the survey average. In 2014, the average DSO figure in Sweden increased by nearly six days, reflecting a less positive insolvency environment than this year, when DSO has returned to 2013 levels.
Average payment delay
Past due trade debts are settled by domestic and foreign B2B customers of Swedish respondents, on average, 10 days after the invoice due date. The survey average is 22 days for domestic customers and 20 days for foreign customers. This means that, on average, Swedish respondents receive domestic payments 35 days after invoicing compared to the survey average of 56 days. In terms of foreign payments, these are settled 39 days after invoicing versus the survey average of 52 days. Both figures are the lowest of all the countries surveyed in Western Europe. Over the past two years, both domestic and foreign B2B customers of Swedish respondents have paid past due invoices much quicker. More specifically, B2B invoices are paid around 10 days earlier compared to two years ago. The notable shortening of time to convert accounts receivables into cash highlights the financial health of companies. This may explain why, in contrast with the survey pattern (where the primary concern for 2015 is cost containment), 33% of respondents in Sweden consider a fall in demand for their products and services as one of the greatest challenges to business profitability in 2015. This is the highest percentage of all the countries surveyed to choose this reason, and compares to 20% of respondents in Western Europe.
Key payment delay factors
Given the risk of trading on credit terms, it does not surprise that far fewer respondents in the country (39.5%) than in Western Europe (51.4%) reported that domestic payment delay is most often due to insufficient availability of funds. Conversely, a few more Swedish respondents (36%) than respondents in Western Europe (34%) said that domestic customers use outstanding invoices as a form of financing. This is the most frequent reason for foreign payment delays according to the majority of the respondents in Sweden (43%), compared to 29.4% in Western Europe. This finding would indicate that Swedish respondents are more convinced than their peers in Western Europe that B2B customers hide their use of outstanding invoices behind the claim of liquidity constraints.
Uncollectable accounts
Swedish respondents reported that 0.8% of the value of their B2B receivables was uncollectable. This percentage is the same as that observed in the Netherlands, and is well below the 1.2% average for Western Europe. In line with the survey pattern, the proportion of domestic write-offs is larger than that of foreign ones. This may very well be related to the relatively higher proportion of sales made on credit domestically than abroad. Uncollectable domestic B2B receivables are most often reported on sales to the construction, consumer durables, and electronics sectors. Foreign B2B write-offs are most frequently attributable to B2B customers in the construction, consumer durables, electronics and machines sectors. For most of the respondents in Sweden (58.5%), compared to 66.4% in Western Europe, domestic and foreign B2B receivables were mainly uncollectable because the customer went bankrupt or out of business. For more insights into the B2B receivables collections practices in Sweden, please see the Global Collections Review by Atradius Collections (free download after registration), available from April 21st 2015 on www.atradiuscollections. com.
Payment practices by industry
Survey respondents in Sweden reported granting trade credit terms mainly to B2B customers belonging to the following sectors: construction, consumer durables, electronics, business services, financial services, transport and services. B2B customers in the electronics sector are given the longest payment terms, averaging 28 days for domestic customers and 36 days for foreign customers. Despite this, foreign B2B customers in the electronics sector appear to be the slowest payers, generating the highest levels of overdue payment (around 25% of the value of the sectors' credit sales). They are joined in this designation by foreign B2B customers in the consumer durables and transport sector. Payment delays due to liquidity constraints of B2B customers are reported more often in relation to the construction sector (on average three in five respondents). However, according to the majority of Swedish respondents (around 65%), customers in the transport sector delay payments most often because they use outstanding invoices as a form of financing. Over the coming 12 months, 24% of the respondents in Sweden expect a slight deterioration in the payment behaviour of domestic customers in the electronics sector. Nearly 30% of the respondents expect a slight improvement in payment behaviour of foreign customers in the construction and consumer durables sectors over the same time frame.


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Volcano (film)
Jump to navigation Jump to search
Volcano is a 1997 disaster-action movie about a volcano growing out of the La Brea Tar Pits and wreaking havoc throughout Los Angeles.
- Directed by Mick Jackson. Written by Jerome Armstrong and Billy Ray.
The Coast is Toast.(taglines)
Mike Roark[edit]
- [addressing objections over how to stop the lava flow] We're going to put as many people in front of it as it takes. Listen up, people! Let me tell you what's south of us: no more museums, no more department stores, just homes! People! If we turn and run now, they're going to be defenseless! You don't like my plan? That's good. Give me another plan, but don't tell me we're backing out!
Amy Barnes[edit]
- [pointing out the blazing department store and melting bus to Roark] All right, the bus is just deflecting this, OK? It's coming back around, it's obviously got in the store, and we are dealing with very determined stuff here!
Emmit Reese[edit]
- Moses couldn't reroute this shit, it's everywhere!
- Mike: I can't leave you here after an earthquake.
- Kelly Roark: Why not? I'm 13 years old. I know what to do.
- Mike: OK. What do you do?
- Kelly: Get in the door frame, stick your head between your knees, and kiss your ass goodbye.
- Mike: If a dam breaks somewhere, the Mayor calls, I don't want you telling her Roark went fishing.
- Emmit: Look, see, the mayor's in Aspen, okay? We don't pull her off of the slopes for only a 4.9. Besides, I'd cover for you.
- Mike: I'm sure you would. You look very comfortable sitting behind my desk talking on my telephone.
- Emmit: Yeah, it's kinda like I belong there or something.
- Amy: Sometimes magma can find one of those fissures and rise up through it.
- Mike: What's magma?
- Rachel: Lava.
- Mike: Lava? Right here in L.A?
- Amy: It is one of several possibilities. It is unlikely, but it is a possibility.
- Mike: We have a history of that here in the downtown area?
- Rachel: Parícutin...1943 a Mexican farmer sees smoke coming out of the middle of his cornfield. A week later there's a volcano a thousand feet high. There's no history of anything until it happens. Then there is.
- Amy: God, this is so stupid. The city's finally paying for its arrogance.
- Mike: Which particular arrogance is that?
- Amy: Building a subway under land that's seismically active.
- Mike: Yeah, it was a foolish man that built his house upon the sand.
- Amy: Matthew 7:26. Favorite among geologists.
- Woman: Emmit, FAA's on the line. They want an update.
- Emmit: Where are we with the airports?
- Marty: We shut down all outgoing. Everything incoming is being re-routed to Ontario.
- Emmit: No, no, no, no. Marty, no... Look at that screen! That cloud is blowing due east. We gotta send everything to San Diego.
- Man: Emmit, they got two gas lines burning on Fairfax. They can't get any hydrant pressure.
- Emmit: Swimming pools.
- Man: What about them?
- Emmit: Pump out all the swimming pools. That's a thousand gallons a pop. That's all the water we need.
- Man: Emmit, we just got a call from La Brea. There's total gridlock from Pico to Sunset.
- Emmit: Didn't we send over all those damn traffic cops?
- Man: That's who's calling; they're stuck at Olympic. Cars keep stalling out because of all the ash. It's clogging up the air filters.
- Emmit: Chevettes, right?
- Amy: [calling Roark on his phone] How fast can you get to the corner of Wilshire and Western, we got a problem.
- Mike: No, no. Not anymore. We have got it stopped.
- Amy: The volume of ash coming down is way too high to think that we're out of danger.
- Mike: So, well how come it stopped?
- Amy: Well, maybe it didn't, maybe it just went someplace else.
- Mike: So, how do you know it didn't stop?
- Amy: You know, I don't. But when Mount Saint Helens blew, the force was 27,000 times greater then that of the Hiroshima bomb. Do you think that vent released anywhere near that much energy yet?
- Mike: No.
- Amy: Well, lets just assume that we haven't seen the real bulk of the magma yet, okay? Trust me, get down here. [hangs up the phone] Shit.
- Mike Roark: The West Side, there's a million people!
- Amy Barnes: There will be a million dead or homeless people if we don't evacuate! This is going to destroy everything it touches!
- The Coast Is Toast.
- There are at least 1,500 active volcanoes in the world that we know about...and at least one that we don't.
- Welcome to Los Angeles. It's hotter than hell.
- Tommy Lee Jones - Mike Roark
- Anne Heche - Dr. Amy Barnes
- Gaby Hoffman - Kelly Roark
- Don Cheadle - Emmit Reese
External links[edit]
- Volcano quotes at the Internet Movie Database


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GLASS COCKPIT System
Total integration – the way you want it
Glass Cockpit integrates all driver information in one location. The multi-function, widescreen displays give you a full overview and total control – making your driving environment more harmonized.
Integrated with the Volvo Penta Electronic Vessel Control system (EVC), Glass Cockpit enables you to monitor and control information in one place via a single interface. It provides a full overview of navigation and engine data, together with Easy Boating functions such as Autopilot and Joystick driving.
Available from 7 to 24 inch, the touchscreen display layouts are fully customizable so that you can decide when, where and how the information is presented. This increases your safety, awareness and enjoyment at sea.
Fully integrated with the EVC
The user-friendly Volvo Penta interface displays navigation data, engine monitoring, warnings, alarms and Easy Boating options such as Autopilot and Joystick Driving. To accommodate different driving styles you can customize the layouts and views making it easier for the driver to decide what, where and when information can be displayed. Certain situations require more focus on specific functions such as reversing cameras and radar.
Fully customizable layouts and views
All active functions and alarms are displayed in the status bar (1). Information overlays can be placed anywhere on the display (2). Information can be divided up to six times with split screen function (3). By pre-programming your layouts, you create a tailor-made display that shows important data and information in the way you want.
Multi-Function Display Range
The 7 inch MFD is the perfect stand-alone solution for smaller boats where it can host all functions needed for navigation including engine and EVC monitoring. The 7 inch display also works with bigger installations as a compliment to other navigation systems. The 7 to 16 inch range consists of all-inone solutions with built in GPS antenna and SD-card reader.
The 17 to 24 inch MFD's with a full glass screen (without frame) are well suited for elegant Glass Cockpit solutions in larger boats. They can be installed alone or side-by-side with up to three displays at each helm station. The GPS antenna and SD card reader are separated from the unit - ensuring optimal positioning.


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Glass Sea Anemone pendants, like the creatures that inspire them, possess an otherworldly beauty. Called "the flowers of the sea," sea anemones appear elegant and harmless; however, these carnivorous predators attach themselves to rocks or coral and wait for their prey to swim by so that they can sting them with their venom-filled tentacles and devour them. Like their namesake, Sea Anemone pendants come in various sizes and colors, all fascinating and mysteriously alluring.
To create a Sea Anemone pendant, we heat a clear glass rod in a flame, flattening the end to create a disc. We then draw dots of color on the disc using small rods of glass called stringers, and quickly spin the glass in the flame. This heats and blends the dots of glass, slowly drawing them into the clear glass and creating a 3-D anemone inside the clear pendant. When the process of manipulating the glass in the flame is complete, the pendant is placed in a kiln with a computerized controller to anneal, which removes any stresses in the glass, ensuring strength and durability.


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We provide the best cardsharing service in Europe, compatible with CCcam, with little freeze or glitches, and fast zapping.
The service is hosted on 3 redundant servers with real local cards at each node.
We run only software tested to be stable and it is monitored 24x7.
Therefore we can guarantee a high-availability of 99.9% uptime.


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Photo Identification Requirements for Vehicle Title Applications
As of 9/1/2013, when a buyer purchases a vehicle in Texas, they must show the proper photo identification to obtain a title and registration. A list of acceptable identification documents can be found under the Forms of Identification tab.
Dealer Responsibility
- Photocopy the buyer's photo identification, and place in the Dealer Jacket.
- Check the buyer's ID and make sure the name on the 130-U matches the name on the ID.
- Record the ID type (ex: TX DL) and ID number on the 130-U.
Identification Requirements
If the customer wants to title the vehicle in more than one name, it is only necessary for one of the owners to provide the proper form of identification.
Businesses and Organizations
Additional identification rules apply for titling a vehicle in the name of a business or organization.
Employees authorized to title a vehicle for leasing companies, government entities, organizations and private businesses must provide the following in addition to one of the acceptable forms of identification listed under the Forms of Identification tab:
- A letter of authorization on the employer's official letterhead, or
- An official business card with the employer and employee's name
Power of Attorney
If a buyer is applying for a title on behalf of another person, they will need to have a Power of Attorney along with all the documents below:
- Identification matching the person or employee of the entity named as Power of Attorney, and
- Identification of the owner or lienholder.
If you are applying for a title on behalf of another company, you will need to have a Power of Attorney along with an official business card or letter of authorization on company letterhead that matches the identification of the employee.
If applying for a title in the name of a trust, the identification of the trustee must be presented.
Forms of Identification
As of 9/1/2013 the ID requirements for Titling and Registering Vehicles changed. The ID must:
- Be current (not to exceed 12 months past expiration.)
- Contain a photo.
- Have a unique ID number.
- Have an expiration date.
The ID must be one of the following:
- A driver's license or state identification certificate issued by a state or territory of the United States.
- United States or foreign passport.
- U.S. military identification card.
- U.S. Department of Homeland Security identification document.
- U.S. Citizenship and Immigration Services identification document.
- U.S. Department of State identification document.
- North Atlantic Treaty Organization (NATO) identification.
- Identification issued under a Status of Forces Agreement.
- Cconcealed handgun license or license to carry a handgun issued by the Texas Department of Public Safety under Government Code, Chapter 411, Subchapter H
More Information
For more information about the process and documentation for buying or selling a vehicle, please visit our page.


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"Placed an order online, had a call within 5 minutes to confirm delivery. Arrived as promised and delivered to exactly where we wanted. Superb service."
** Please note currently out of stock at Haslemere **
Apply just one coat directly onto damp surfaces to provide long lasting waterproof protection within hours
A unique micro silicone emulsion to stop water penetration
Can be used on brick, concrete and stone. Stops damage caused by freeze and thaw
Reduces efflorescence
"Placed an order online, had a call within 5 minutes to confirm delivery. Arrived as promised and delivered to exactly where we wanted. Superb service."
"I've been a customer for over 20 years and I find the staff friendly and efficient. Competitive prices and well." stocked. Great customer service."
"Our grateful thanks for our new kitchen - we really are fortunate to have such professionals on our doorstep and would always advocate using 'local' where possible."
"Your staff were very helpful, gave good advice and put other places we had visited to shame!"
"Top notch service and great value always."
"I have been using these guys for about 6 or 7 years and they are excellent. They always get my order right, deliver when I want and always remember my name when I go into the shop! Top marks!"
"Many, many thanks to your lovely staff. The chap who dropped off the goods was so helpful and kind."
"I want to congratulate you on the excellent service your team provides. Nothing seems to be too much trouble. In short it is an enjoyable experience trading with your team, congratulations again and many thanks."
"Exceptionally friendly & helpful business, good stock levels, sound advice. Willing to go out of their way to help. Staff get on very well together. So much better than its rivals."
"My sincere thanks for the help given by your staff. Without exception I was treated with the utmost courtesy & consideration. It was a real pleasure to 'shop' at Coomers."