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I haphazardly packed the back of the truck in the cold, dark pre-dawn hours Saturday morning as the dogs looked on through the glass front door. I'm sure they were just as curious as I was about what possessed me to be up this early on a Saturday after only a few short hours' sleep. Friday night I had been out with friends enjoying our annual Christmas Party and had stayed longer than I had planned. I had double-booked my weekend and needed to be in Sedona by sunrise to meet a new friend for a weekend of camping, hiking and gear testing.
Tim had arrived in Sedona early Friday afternoon ahead of me and claimed our campsite at the tiny Manzanita Campground along Oak Creek. We had planned this trip on the spur of the moment realizing that we both were planning outings to field test new gear and figured it was the perfect opportunity to meet. After a few phone calls and a handful of emails back and forth, we had reservations for a campsite and a loose itinerary.
I was in charge of figuring out our hike for Saturday since I am more familiar with the area. I noticed that there was a nice, strenuous hike very close to our camp that would take us to one of only a few natural rock arches around Sedona. Vultee Arch is a small natural rock bridge named after the owner of a small aircraft manufacturing company. Jerry Vultee and his wife got caught flying in a severe blizzard over Wilson Mountain in 1938 and crashed on the north end of the plateau. Between the crash and the resulting fire, neither survived.
Tim and I had both discussed our increasing focus on photography in our outdoor pursuits so the arch was a great fit, but I wanted to make it even more interesting so I proposed we plan our hike so that we'd hit the arch at sunset. This would mean an afternoon hike, a nice pause while we waited for the light and grabbed some shots, then a night hike over the pass on our return. Tim responded with, "Sounds good to me. Night hikes are awesome."
Between last minute packing, a longer than expected stop for coffee and fuel as well as not accounting for the extra distance from the my new house, I was running late. I realized I wasn't going to make it to camp before day break, but hoped I would at least make it to the lower end of Sedona's Red Rocks by Sunrise. I barely made it to the turn-off as the sun was getting ready to crack the horizon. I stopped for a few pictures of first light and found a great old tree to use as foreground.
I continued toward Sedona and made it as far as Bell Rock before I decided I needed to stop and capture more images of the sunrise. I managed to take some really nice shots at Bell Rock as the sun climbed higher. I decided to skip a stop in Sedona and head straight to camp, knowing I was running late. There was really no reason why I needed to be to camp so early except that I had specifically told Tim that I would be. That was enough reason for me to worry about being late.
When I got to camp, Tim was up and had been down by the creek. After a handshake and an apology I unloaded my gear and set up camp as we visited like old friends. We spent the better part of the day talking about gear, the outdoors, family, food and life in general.
Tim is one of a small handful of people I've now met in person after getting to know them through Social Media outlets like Facebook and Twitter. It's the modern version of finally meeting a pen-pal you've written to for years. There is an instant familiarity, comfort and friendship that is merely extended by the shaking of a hand and the sharing of a meal…even more so when done around a camp fire.
It eventually came time to head out for our hike, we needed to make it over Sterling Pass and down to the arch by 4:30 if we were going to have a chance at being in position by sunset at 5:15. I had studied the times and angles of the sun against the topography around the arch to insure that we wouldn't lose the sun early due to some distant peak. It looked as through we'd have light at the arch until at least 5pm. We headed out at 2:30 to give us plenty of time to hike the pass and make it down in to canyon below the arch. I did not have an exact idea of how difficult the hike up to the arch itself would be so we needed a little padding in the schedule.
The marked trailhead for Sterling Pass was almost directly across the street from camp where we began the steep climb up and over the rocky pass. Much of the area was still recovering from the Arch Fire that devastated this canyon in 1996. The blackened skeletal remains of the formerly thick forest jabbed skyward through the lush new growth optimistically trying to regain it's footing.
The rock and vegetation changed at the pass before we plunged back down the steep switchbacks on the other side. The forest was much thicker on this side of the pass where it had clearly been protected from the fire. My knee was reminding me throughout the descent that it is still not 100% and I was relieved a bit when the trail leveled out finally along the bottom of the canyon.
We were on the lookout for the side canyon containing Vultee Arch and, with the sun chasing toward the horizon, we were getting short on time. Finally we reached a point where we could see the arch, still drenched in the glow of the setting sun. As we approached the rock ledge that house the plaque describing the arch's namesake, I noticed we were not going to have light on the arch for as long as I had estimated. This was going to significantly shorten the window for getting the photographs I was after.
I was feeling the pinch of time and when we found what appeared to be the small trail leading to the actual arch, I took off leaving Tim to find his own pace. I aggressively scrambled through brush and cacti along the overgrown trail before finding the right spot to venture off-trail in an effort to find a unique angle for shooting Vultee Arch. I waded through thick Manzanita and danced around prickly pear cactus and agaves as I climbed under and around the arch.
The sunset light was well worth the effort and I was glad that we'd made the decision to visit the arch when we did. The sunset that evening gave us an amazingly warm orange glow that accentuated the red rock of the arch. Even the vegetation took on a supernatural glow as the sun cast the last of it's fading light across our little canyon. Tim caught up and found a perch atop the arch to watch the sunset and nibble on some trail mix as I scrambled precariously along all points collecting my shots.
When light had faded from the arch we hiked back down to the rock vista, made hot coffee and watched the remainder of the sunset. Once darkness had pushed the last traces of light from the horizon we packed up and headed out. The cold was kept at bay with the exertion of climbing the switchbacks back up to Sterling Pass. As we crested the pass we were greeted with a rich, black, moonless desert sky deeply punctuated with brilliant stars. We sat here for a while, with headlamps off, taking in the night sky. Both of us live in larger cities where the night is never truly dark and stars never laid out so thick.
Some time later we strolled back in to camp and started dinner. We ate well and talked late in to the night around the camp fire. This is the perfect example of what I love about being outdoors. We encountered very few people on the trail and all of them had bailed before light ran out. We had the arch entirely to ourselves and experienced it in a way that very few ever would. The desert was our playground and I reveled in it with a giddy, childlike joy.
When it came time to head home the next day, we said our good-byes and vowed to do this again soon. With any luck, the next excursion will include our wives and another amazing location. I left Sedona that afternoon tired, happy and hoping for another adventure very soon. Little did I know at the time, that I would be back to this very same area in only one week…
…but that's another story.
Trip Gallery:
For more pictures from the hike check out Tim's gallery here.


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subset: commoncrawl


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The July/August 2020 issue of acmqueue is out now
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There is no better way to start an argument among a group of developers than proclaiming Operating System A to be "more secure" than Operating System B. I know this from first-hand experience, as previous papers I have published on this topic have led to reams of heated e-mails directed at me—including some that were, quite literally, physically threatening. Despite the heat (not light!) generated from attempting to investigate the relative security of different software projects, investigate we must.
Understanding why products are (and are not) secure is a critical stepping stone toward building better software.
Before wading into these dangerous waters, we should clarify the question. All too often when comparing open and closed source approaches, the question is unconsciously interpreted as Windows versus Linux. While that's a fantastic question to knock around, doing so is a very narrow way of looking at the world, as it ignores many other projects in both the open and closed source worlds. Although it's foolish to ignore the data points the Windows/Linux world provides, they are simply examples of the process. So, let us first strip away the misconception that the question is about these particular platforms and recognize its real breadth.
With this in mind, our answer requires three crucial definitions in order to have meaning: "What is open source?"; "What is closed source?"; and, surprisingly, "What is security?" The first two we can deal with quickly; the third is a lot subtler, however, so we shall tackle it first.
Traditionally, we tend to think of security as maintaining the CIA (confidentiality, integrity, and availability) of information. This is a useful taxonomy of security, and because of this, it's pervasive. One limitation of the CIA approach is that it isn't very helpful when we consider how to measure security. What does it mean to say that one product is more secure than another product? Is C more important than A, and is A more important than I? How does one rank these different aspects of security?
A literature review quickly shows that measuring security is a tricky problem, which, as yet, we haven't gotten our arms around very well. That's a pity, because if we had, it would be tempting to run the simple experiment of measuring the security of various open and closed source projects and see if one methodology is consistently more secure than the other. If closed source, for example, were measurably better from a security perspective, we would have the answer to our question.
There are two obvious ways to measure security:
Let's take a look at both of these approaches.
The problem is that the former is a combination of the quality of the software under test, the number and type of attackers targeting that software, and how the box is configured, administered, and used. Thus, if "more secure" simply means measuring the probability of compromise, it might be possible to conclude that MS-DOS with a TCP/IP stack is more secure than a fully patched Windows XP box, simply because the number of attackers looking for MS-DOS machines is now vanishingly small. While the measure is pragmatic, it tells us a lot about the ubiquity of the system and the talent and number of its attackers.
Discarding this approach leaves us with the latter of our two approaches: counting vulnerabilities in the code. Even here, it's not obvious how to proceed, as we don't have direct measures of actual vulnerability counts; we have information only about the number of vulnerabilities that are publicly disclosed. Thus, like the first approach, this one doesn't provide an objective measure of security; it also considers external factors (such as attacker profile).
A variation of this approach is known as "days of risk," which is literally counting the elapsed time between vulnerability disclosure and remediation. Defining remediation is a difficult task. Does turning off a noncritical service count as temporarily "fixing" the problem, or does only a "sanctioned" patch supported by the vendor constitute remediation? This would depend on the service provided and the needs of the user. Even if we can agree on remediation, the number of attackers plays a critical role in determining the total days of risk. Despite this, the approach is tremendously practical because it takes into account the fact that actually exploiting a vulnerability is relatively rare until the vulnerability is publicly known.1 It's a practical measure, however, and as such, doesn't speak directly to inherent security properties, but pragmatic ones. Note here that days of risk are traditionally counted from the date the vulnerability is publicly available, not the date an exploit is known. Although one can argue that knowledge of the vulnerability is meaningless in the absence of an exploit, it is often difficult to determine when an exploit became "public," as many members of the black-hat community keep such information under close guard. Thus, vulnerability date is the most objective—and therefore repeatable—measure (even if it is not as desirable as the exploit date).
Even based on this short discussion, it's clear that accurately measuring security will mean different things to different people. Thus, for the purposes of this article, it's reasonable to accept that we can't (yet) measure the inherent security outcomes of open/closed source processes in an ordinal way. This means that our "experimental" approach to determining which approach leads to better security is off the table: until the science matures, we will have to examine the pros and cons of each approach independently and try to balance them ourselves.
Put simply, the open source process can be thought of as an approach where the source code to products/executables is provided. In contrast, closed source approaches restrict source-code access to just the developers of the product and other chosen individuals (usually under the constraints of a nondisclosure agreement). In both worlds, many finer distinctions can be made. For example, some open source projects restrict development to a small cadre of programmers; others allow anyone to contribute. Source code access, however, is the key distinction between the approaches. Note also that neither case requires software to be free nor "for fee"—though the open source world is generally friendlier in terms of licensing.
Perhaps appropriately for the open source community, a more precise definition of open source varies from person to person. At its simplest, open source refers to the practice of providing the source code for programs. Furthermore, most proponents of the open source approach would agree that the distributed source code should be legally modifiable and redistributable (with some license restrictions). Thus, users have the ability to inspect and modify programs they use. (A far more complete definition is provided at http://www.opensource.org.)
In contrast, the closed source approach seals the program code. As such, derivative works are usually legally prohibited. Proponents of both camps may object to the simplicity of my definitions: they do capture the essence of both approaches but fail to capture the culture that surrounds them.
Culturally, closed source represents traditional corporate software developers. When we think of open source, however, we tend to think of volunteers working as a collective, free software, and community projects. Open source structures are fluid; closed ones rigid. While this is something of a caricature, like all good sketches, it does catch some of the "feel" of the movement.
Armed now with an understanding of the question, it is time to examine the relative merits of the two approaches from a security perspective. Clearly, others have undertaken this process (for a slightly different perspective, for example, see Ross Anderson2); however, there are many issues that are not addressed completely. As such, we begin by considering the most basic difference between the development methodologies: one can examine the source code of an open source project. Pragmatically, this is of use to both the attacker and the defender.
From the attacker's point of view, code availability means that there is complete disclosure on how a particular feature is implemented. Furthermore, it means that discussion of weaknesses and design decisions often happens in the open (see the "Disclosure Models" section later in this article). Thus, open source products allow the attacker a white-box view of the product and, potentially, associated problems. When a security patch is made available, it is trivial for the attacker to determine exactly what was fixed.
From the perspective of the defender, open source also has advantages. Perhaps most importantly, it allows for code inspection. Thus, if the defender really wants to know that a particular feature is secure, he or she can simply examine the code—provided, of course, that the defender has the necessary security knowledge to spot a problem. Second, there is a sense that because many people can review the code, the code is inherently higher quality—as framed by Eric S. Raymond in his now-famous quote, "Given enough eyeballs, all bugs are shallow."3 Finally, features that are problematic in a particular environment can be turned off by a sufficiently skilled programmer. Thus, when a vulnerability is found, the user doesn't have to wait for a sanctioned patch: anyone can make the requisite changes to the code base.
From an attacker's perspective, closed source means that only a small part of a given community has access to the code. Thus, to understand the internals, the attacker must reverse-engineer the binary; such a process is time consuming and, in the case of software that has been protected from such reverse engineering, nontrivial.
Furthermore, design mistakes may be harder to spot, as grasping the entire form of a large application is quite difficult when working only with compiled code.
Things are equally double-edged for the defender. When using a closed source product, the user is left entirely at the mercy of the code developer in terms of functionality changes or security patches. Thus, when a vulnerability is announced, the options for the defender are limited. Once again, differences in disclosure models help mitigate this somewhat, but ultimately, the user is left trusting the vendor. Self-help is not a practical option; code cannot be screened internally for structures that are worrisome in particular environments. Of course, these issues are compounded if the code to a closed source product is leaked; then the attacker has many of the benefits of the approach, with few of the downsides.
These fundamental properties are painted with a fairly broad brush, but in essence they encapsulate the systematic differences between the techniques in terms of attacker and defender. Space precludes a thorough examination of these differences, so we will turn our attention to the two that seem to have the most impact: vulnerability disclosure models and trust/validation.
One key difference between open and closed source processes is the vulnerability disclosure model that is typically shared within them. As open source's nature is openness, when vulnerabilities are repaired it is trivial for an attacker to see exactly what was repaired and work back to the vulnerability and (probably) a working exploit. In the closed source world, it might not even be clear that a vulnerability existed or was fixed.
Because of this, open source tends to do badly from the perspective of "days of risk," where one counts the time between the disclosure of a vulnerability and an "approved" fix. Some may find this unfair, but pragmatically history shows that the window between the public availability of a vulnerability/exploit and its patch is a difficult and dangerous time. In addition, while it is entirely possible (and practiced in several open source communities) to embargo security bug disclosure until a patch is available, the practice of no disclosure is still rarer in the open source community than the closed source community. In addition, the problem is compounded by the many different Linux distributions that contain open source components. If a component is updated by its creators, it is impractical to wait until all distributions that use it are ready to issue a validated patch.
The difference in disclosure models is a difficult problem for open source processes to solve. While one can argue that users can fix problems as they arise (thus, as soon as the problem is disclosed, the user writes a patch for his or her own use), this is a little far-fetched. Most users aren't programmers, and those who are usually aren't security experts. Thus, closed source benefits from its "closed" nature in this aspect—its worldview centers on keeping certain "secrets" secret.
Conversely, the open source world is based around information exchange. Changing the open source worldview on this matter with respect to security is really the crux of the solution but is somewhat in contradiction to the culture. Despite the solid progress several open source projects are making in this area (bugs are increasingly discussed in private, not in public forums), as soon as a patch is released it is trivial to determine the exact details of the patch. This makes developing an exploit for the previous version much simpler.
Ken Thompson's paper "Reflections on Trusting Trust" is as important today as it was when first penned in 1984.4 Thompson illustrated the trust assumptions we make when deciding on security-related issues. Ultimately, he argues, we're trusting far more than we might realize. The same argument holds when considering open/closed source security.
Classically, security people tend to think of the attacker as either a malicious insider or a third party. It's also possible, however, to think of the software vendor—in its entirety—as untrustworthy (because one suspects the vendor is either malicious or incompetent). What then?
This change of focus in terms of trust can be a little startling, but isn't entirely far-fetched. It doesn't even require malfeasance on the part of the vendor. Consider a well-meaning (but foolish) vendor who, during an install, disables a critical piece of security software, with the intent of restoring it at the end of the install. Such a vendor could be unwittingly placing the user at risk. Incidents such as the Sony rootkit, used for DRM (digital rights management) purposes, also emphasize the sometimes misplaced trust placed in vendors. In each case, the closed source nature of the project put the user in jeopardy because there was no way—aside from reverse engineering—to determine the real functionality of the software.
There is also the issue of unethical vendors deliberately sneaking adware onto your computers under the guise of a "utility." Vendors aren't inherently trustworthy, and anyone who blindly makes the assumption that they are is either in denial or naïve.
In the case of an untrustworthy vendor, open source provides at least a mechanism by which a concerned entity can verify (within reason—remember the implications of Thompson's paper) that all is well. Going to the trouble of auditing the entire code base for a project isn't justified in many cases, but I can provide an example that is difficult to refute: voting software.
The idea of trusting a single vendor with the legitimacy of elections is, frankly, terrifying. With so much at stake, voting software must be verified by source inspection—who would trust a black-box approach to voting? Clearly, in the case of such software, an open source approach provides at least a mechanism by which the software's veracity can be verified. Does one vote entered tally up with one vote counted in all scenarios? Although the process is nontrivial in an open source world, it's really very challenging in a closed source scenario where one must resort to reverse-engineering the system. Thus, in some cases, it seems the open source approach clearly has the edge.
An interesting counterpoint can be found in security software. Consider antivirus software. While much antivirus software is signature-based, many different incarnations of generic virus protection exist that attempt to apply different techniques to stop new viruses. Such software is important, as it provides a first line of defense against rapid worms, which can become pandemic minutes after their initial release. Generally, such software is not theoretically secure—it is heuristic in nature and can be bypassed by an attacker with sufficient knowledge. This being the case, an open source approach is probably less attractive than a closed source one. Let's at least make the life of the attacker a bit harder. If that sounds like security through obscurity, hold on to your seat for a moment: it is.
The idea of "security through obscurity" has a horrible reputation among software engineers. I can still remember mentors through the years drumming into my head the idea that security by obscurity is no security at all (I expect that some of those fine scientists will contact me as they read this article to see where they went wrong in my education), but my belief is that the entire argument is highly contextual. For example, passwords are the perfect example of "acceptable" security through obscurity: they are useful only if the attacker doesn't know them.
Again, let me illustrate my position by using an example: DRM software. Any time one is attempting to protect software from unauthorized copying, one runs into the idea of security through obscurity. Essentially, if the computer can run the software, it's almost certainly going to be possible to copy it. Similarly, with a copy-protected document, if all else fails, I can always take a picture of my screen. Almost all DRM software is, at some level, security through obscurity: the bar is set only so high. The trick is making sure it is high enough to deter most attackers. Similarly, the protection offered by Microsoft Windows Vista's much-discussed Kernel Patch Protection is of far less value if the source code is available. This would allow attackers to chart the fastest route around it.
A counterpoint once again highlights the context I'm talking about: encryption. As computer scientists, we can make encryption arbitrarily difficult to break given currently known technology. If breaking the code involves factoring a very large number, I can make good predictions of how much effort an attacker needs to spend, and that time doesn't really depend on the attacker's knowledge of my software or algorithm. For such software, the best route to security is to publish the algorithm and let it be independently verified. So, what's the difference?
The difference between these cases is simple: determinism. In the case of the encryption software, the outcome is deterministic. Knowing everything about the mechanism doesn't compromise the security of the outcome. In contrast, for antivirus software the system is heuristic. As such, some things benefit from disclosure, and some things don't. In these two cases, it's obvious. Unfortunately, that's the exception, not the rule. The problem is that many systems contain aspects that are heuristic and aspects that are deterministic.
For a word processor, the question is different. You might like your word processor to work reliably, but the truth is that it contains bugs, and, potentially, security vulnerabilities. The closed source approach makes it expensive for anyone other than the developer to find those bugs. The open source approach means it's easy for anyone trained in secure coding practices to find weaknesses. Both of these properties are double-edged, and it's not clear which provides the best long-term outcome.
Part of the reason why this topic is interesting is because it is difficult: there are arguments on both sides that are compelling. By being able to understand the nuances of the question better, different aspects begin to become clear. Both development methodologies have intrinsic properties: which set of properties most appropriately fits for a particular application is contextual.
Unfortunately, the cases where one is clearly better than the other are few and far between. Most software sits somewhat uncomfortably between the two. In such cases, the makeup, philosophy, and training of the team behind the software are far more important than whether the project is open or closed source. Both methods can be done well, and both can be done badly.
Understanding where each method is strong and where it is weak is the first step toward process improvement. Instead of focusing on either/or decisions, perhaps it is ultimately more fruitful to follow both, using each where appropriate. Software engineering is a young discipline; time will answer if we approach the question with full knowledge of our assumptions and shortcomings.
RICHARD FORD graduated from the University of Oxford in 1992 with a D.Phil. in quantum physics. Since that time, he has worked extensively in the area of computer security and malicious mobile code prevention. Previous projects include work on the Computer Virus Immune System at IBM Research and development of the world's largest Web hosting system while director of engineering for Verio. Ford is an associate professor at Florida Institute of Technology, where he is the director of the Center for Security Sciences. His research interests include malicious mobile code, behavioral worm prevention, security metrics, and computer forensics. Ford is executive editor of Reed-Elsevier's Computers and Security, Virus Bulletin and co-editor of a column in IEEE Security and Privacy.
Originally published in Queue vol. 5, no. 1—
see this item in the ACM Digital Library
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The challenges of multifactor authentication based on SMS, including cellular security deficiencies, SS7 exploits, and SIM swapping
Simson Garfinkel, John M. Abowd, Christian Martindale - Understanding Database Reconstruction Attacks on Public Data
With the dramatic improvement in both computer speeds and the efficiency of SAT and other NP-hard solvers in the last decade, DRAs on statistical databases are no longer just a theoretical danger. The vast quantity of data products published by statistical agencies each year may give a determined attacker more than enough information to reconstruct some or all of a target database and breach the privacy of millions of people. Traditional disclosure-avoidance techniques are not designed to protect against this kind of attack.
Rich Bennett, Craig Callahan, Stacy Jones, Matt Levine, Merrill Miller, Andy Ozment - How to Live in a Post-Meltdown and -Spectre World
Spectre and Meltdown create a risk landscape that has more questions than answers. This article addresses how these vulnerabilities were triaged when they were announced and the practical defenses that are available. Ultimately, these vulnerabilities present a unique set of circumstances, but for the vulnerability management program at Goldman Sachs, the response was just another day at the office.
Arvind Narayanan, Jeremy Clark - Bitcoin's Academic Pedigree
We've seen repeatedly that ideas in the research literature can be gradually forgotten or lie unappreciated, especially if they are ahead of their time, even in popular areas of research. Both practitioners and academics would do well to revisit old ideas to glean insights for present systems. Bitcoin was unusual and successful not because it was on the cutting edge of research on any of its components, but because it combined old ideas from many previously unrelated fields. This is not easy to do, as it requires bridging disparate terminology, assumptions, etc., but it is a valuable blueprint for innovation.


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View the curriculum guide (for students beginning in Fall 2020) – PDF
This degree program is offered at our Scranton campus and Lake Region Center.


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All Edwin Jagger products are paraben and paraffin free. Wherever possible the natural ingredients are obtained using energy efficient means. For example our supreme quality Indonesian Sandalwood oil, like many essential oils, is extracted using a water steam distillation process while the natural gel used for the Aloe Vera products is squeezed from the plant using a press.
The luxurious lathering properties of our creams, soaps and lotions are enhanced by subtle natural extracts of Aloe Vera, Sandalwood and Limes and Pomegranate for a wonderfully smooth shaving experience.
Shaving Cream
Subtly fragranced rich, concentrated Edwin Jagger shaving cream is specially formulated using a unique combination of organic ingredients, enhanced by plant extracts, to create a luxurious lather for a smooth and comfortable shave. When used with hot water and, ideally but not necessarily, a good quality shaving brush, even a small amount will produce a thick creamy lather. The combination of brush, hot water and natural ingredients will soften and lift the beard in preparation for the razor blade.
Edwin Jagger Premium shaving creams are available in tubs or tubes. Traditional hard shaving soap are individually packaged refills. Aftershave Lotion presents in a smart glass, pump action dispenser. All our products are presented in distinctive Edwin Jagger packaging. The card used for the elegant Edwin Jagger presentation boxes has been chosen for its combination of 80% recycled material and the remaining 20% from sustainable sources.
Aftershave Lotion
The moisturising and subtly fragranced Edwin Jagger aftershave lotions complement our shaving creams and shaving soaps. Using natural ingredients these non-greasy facial balms soothe, nourish and revitalise shaven skin leaving the face feeling smooth and comfortable. Use Edwin Jagger lotion after shaving to nourish, moisturise and revitalise the skin. Essential protection against the elements.


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At the evening service last night here at the ECC Annual Meeting the speaker spoke of how we must respond to the needs in the Congo. The Covenant has launched a project called Congo Kids powered by World Vision. Hoping to make an impact on the lives of kids in the area of the Congo known as the Nord Ubangi – the area I used to live in.
The needs of this extremely poor country are huge. This could make an impact. They are hoping to have water points in Gemena within 500 M of every home. No more walking all the way to Bokonzo to get drinking water for Pascaline, who did this for Willadeen and myself while we stayed there.
The Canada Covenant is launching its own part of this project. This will happen in October so watch for it and think seriously about sponsoring a child from this project through World Vision. The money you give for support will go to development of the whole community in which the child lives.


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Eau de Parfum
A homage to the rose
Indisponible -
Nahéma, the perfume creator's favourite fragrance, paints the most beautiful portrait of roses dedicated to a woman. Jean-Paul Guerlain loved roses to the point of adoration. It took this creator four years to develop this rich and sumptuous women's fragrance whose main olfactory note gradually transforms into a haunting presence. Nahéma is an enigmatic elixir whose muse is an oriental rose with spellbinding charm.
Created especially for Guerlain loyalists, this modern sculpture doubles as a refillable spray case that reveals a glimpse of your perfume's mystery and recalls the fine engraving of precious jewellery.
Fruity Floral.
Stirring, velvety, unique.
It is first a swell of roses chosen from the best families of this innumerable species. Its heart reveals the fresh green scent of hyacinth. Then come fruit, peaches and passion fruit, symbols of temptation since the time of Eve. The dry-down is upheld by sandalwood and patchouli.
Nahéma is constructed around a saturation of roses with slightly fruity oriental notes thanks to the use of a secret ingredient: a revolutionary molecule taken from the rose itself.


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Area Information
An information kisok is located in the center of the lobby, including maps and brochures of area businesses and attractions. To contact hotels and transportation services, an interactive display is also available near the courtesy phone.
Automated Teller Machines (ATMs)
Empire Bank has two ATM locations: near the administrative offices, and in the concourse.
U.S. Mail
A mail drop is located near the administrative offices.
Pet Relief Area
A gated grassy area is located in front of the terminal. A trash receptacle is nearby, and waste bags are provided.
Provides skycap service, and shuttle service for elderly and handicapped. The skycap desk is located in the front of the lobby. Reach the skycaps at: 417 880 2025.
Nursing Suite
Private nursing suite for traveling moms.
Medical Services
Airport Emergency Medical Technicians (EMTs) are on duty 24-hours a day.
Valet Parking
WiFi is free!


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Find out what unique opportunities the growth of online groceries gives food and drink manufacturers.
The 11th annual edition of the Tetra Pak Index focuses on the rise of online grocery and the unique opportunities it presents for the food and drink industry. This year's report is full of insights into this new omnichannel world, and is based on research conducted in 5 countries with consumers, plus a deep dive shopper tracking study in US and UK, interviews with eRetailers in US, Europe and China and a global market segmentation study conducted by Euromonitor. Exclusively launched at Packaged, The 7th Global Summit in Amsterdam on 25th and 26th June 2018.
The power of the internet is transforming grocery, just as it has revolutionised so many other retail sectors. Grocery offers particular challenges, but these are being addressed and overcome, and online continues to grow significantly faster than (and often at the expense of) other channels.
E-commerce redefines the way consumers receive, experience and react to products. With more ways to buy and more places to get information than ever before, brand to consumer engagement throughout the path-to-purchase, and afterwards, becomes essential. In this section you will find out why online is the fastest growing channel for groceries today, how retailers and brands are viewing online as a crucial consumer channel, and how the race to capitalise on its disruptive influence is becoming a catalyst for wider retail transformation. The business models of today, and in the future, and the circular consumer journey that is speeding up innovation at almost every touchpoint to increase consumer perception and satisfaction.
A Tetra Pak-commissioned study carried out in February 2018 interviewed leading e-retailers offering online groceries in North America, Europe and China. Its goal was to understand their sales channels, value chain and packaging needs, as well as to get their perspective on the needs of consumers in their geographies, both now and in 2025. In this section you will find out what key factors they are focused on, technology they are investing in, and our recommendations to food and drink brands to meet these needs.
We see four key trends shaping the online grocery marketplace, both today and tomorrow: Convenience; Technology & Performance; Sustainability; and Personal & Unique. In this section we also explore what is driving consumer satisfaction, what factors contribute to loyalty and how they will develop in the future to meet the needs of the 'always on, on demand' consumer generation.
Do you want more information about Online Grocery?
About Tetra Pak
Together with our customers we make food safe and available, everywhere. Since the start in 1951 we have taken pride in providing the best possible processing and packaging solutions for food.
Tetra Pak is one of three companies in the Tetra Laval Group – a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.


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Amiga Technologies: A4000T (AT)
A4000T with manuals and disks
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Hi Res Version, A4000T - 419K
Hi Res Version, A4000T with manuals and disks - 900K
Hi Res Version of Tower, Rear - 128K
Hi Res Version of Tower, Door Open - 130K
Hi Res Version of Tower, Door Closed - 97K
Image of A4000T with door open - 88K
Image of A4000T with case off - 121K
Image of Disk Module, Amiga Technologies version - 105K
Image of Disk Module, Commodore version (blank PCB) - 62K
Image of I/O Module, Front Commodore version - 51K
Image of I/O Module, Back Commodore version - 272K
Image of Audio/Video Module, Amiga Technologies version - 92K
Image of manuals and disks - 992K
Image of Floppy Adaptor, Front - 25K
Image of Floppy Adaptor, Back - 26K
A4000T Rev 4 Motherboard - 1228K
A4000T Rev 4 Motherboard, Front (Blank PCB) - 1099K
A4000T Rev 4 Motherboard, Back (Blank PCB) - 1056K
Hi Res Version, A4000T UK Keyboard - 76K
Picture of A4000T drive rail, Image 1 - 8K
Picture of A4000T drive rail, Image 2 - 7K
Motherboard Jumper Diagram - 20K
Disk Module Jumper Diagram - 10K
Standard Specifications
NOTE: These specifcations apply to the A4000T made by Amiga Technologies, and do not necessarily apply to the A4000T made by Commodore.
|Case Type:
|Full Tower
|040@25Mhz (via Commodore A3640) or
060@50Mhz (Unknown which card)
|V3.1 (Two ROM chips)
|Bus Controller:
|Super Buster Rev 11
|Expansion Slots:
|5 x 100pin Zorro III slots
2 x AGA Video Slots (both inline with Zorro slots)
4 x Inactive 16bit ISA slots (3 inline with Zorro slots)
1 x 200pin CPU Fast Slot
|Standard CHIP RAM:
|2MB (Surface Mounted)
|RAM sockets:
|4 x 72pin SIMM slots
|Hard Drive Controllers:
|1 x 3.5" IDE Controller
1 x SCSI-II Controller
|Drive Bays:
|5 x 5.25" (3 Horiztonal, 2 Vertical, all with faceplates)
|Expansion Ports:
|1 x 25pin Serial
1 x 25pin Parallel
1 x 23pin RGB Video
2 x 9pin Joystick/Mouse
2 x RCA Audio (Left/Right)
1 x 3.5mm Headphone
1 x 50pin External SCSI
1 x RCA Composite
1 x 5pin DIN Keyboard
|Floppy Drive:
|1 x Internal 880K (Actually a PC 1.44MB drive converted for Amiga use)
|Motherboard Revisions:
|Rev 4
|Battery Backed Up Clock:
|Yes (Coin shaped lithium battery). Two terminals are also available for attaching an external battery
When Escom bought the Amiga operation after the liquidation of Commodore, they established an Amiga subsiduary called Amiga Technologies and began the reproduction of A4000Ts (Commodore made approximately 200 units). The A4000T is arguably the best official Amiga ever made. It is easy to assume that the A4000T is simply the same motherboard as the desktop A4000, but this is not the case. The A4000T uses a totally separate motherboard. The A4000T is intended to be a large AT form factor motherboard and infact appears to use a standard PC AT power supply. Unlike the desktop version, the A4000T also includes a SCSI-II controller on the motherboard in addition to a 3.5" IDE controller. This is why the A4000T uses a slightly different version of Kickstart 3.1 compared to other Amigas (including the A4000). It contains the drivers for the SCSI-II controller in ROM and in order to allow it to fit, workbench.library was moved from ROM, supplied on the Workbench disks and is loaded from LIBS: like any other disk based library. The A4000T also contains an internal speaker for native sound output, however external speakers and headphones can also be used. The speaker can be disabled or enabled by pressing the button labelled "Turbo". The case also contains a reset button as well as a key lock. The A4000T also uses coin shaped lithium batteries unlike most Amiga models which use the barrel shaped batteries. The A4000T contains 4 x 72pin SIMM slots for adding up to 16MB of RAM in addition to the 2MB of Chip RAM surface mounted on the motherboard. SIMM sizes of 1MB, 2MB, 4MB and 8MB can be used. Please note, than even though it is possible to use 8MB SIMMs, you are still limited to 16MB on the motherboard. If 8MB SIMMs are used, only 2 SIMMs can be used and they must be inserted in alternate slots. All of the external connectors in the A4000T reside on little cards which in turn connect to the motherboard. This means they could easily be replaced or upgraded and infact some companies did release alternate cards for the small PCB containing the video related ports. The A4000T uses the 5pin DIN keyboard connector, unlike the PS/2 style connector which the A4000 uses. Unusual for Amigas, the A4000T does NOT have an external floppy drive connector, however two internal drives can be used.
|Pins 1 and 2
|CLK90 Clock Source is Internal
|Pins 2 and 3
|CLK90 Clock Source is External
|Pins 1 and 2
|CPU Clock Source is Internal
|Pins 2 and 3
|CPU Clock Source is External
|Pins 1 and 2
|ROM Speed is 200ns
|Pins 2 and 3
|ROM Speed is 160ns
|Pins 1 and 2
|SIMMs are 4MB or 8MB
|Pins 2 and 3
|SIMMs are 1MB or 2MB
|Pins 1 and 2
|Select NTSC
|Pins 2 and 3
|Select PAL
|Pins 1 and 2
|Sync on green
|Pins 2 and 3
|Sync on green disabled
Disk Module Jumpers
Note: The small PCB where the serial port, parallel and video port are connected also contains a 50pin connector. This is actually a terminator for plugging the end of the SCSI cable into
|No second internal floppy or second floppy (DF1:) is High Density 1.76MB
|Second internal floppy (DF1:) is Double Density (880K)
Contributions to this page by:
Bill Horton, Francisco Rabay Jr, Han van Gelderen, Mark Frischknecht, Michael Czajka, Orjan Lindgren, RiWa & Friends, Takahasi Kasiko
Letzte Änderung des Artikels: 2010-02-24 14:18
Revision: 1.1
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More Than One German Shepherds? Pack Management Rules
Do you have more than one German Shepherds? Great, if you have! And I hope you know all rules of keeping multiple dogs - especially large breeds GSD, Rotties, Danes and Dobs. If you already know and if you are an experienced dog owner having several dogs, I am sure you will still like to read this post. This post is going to talk about something that probably many of the professional trainers and canine behaviorists do not tell you while giving you advices. Here is why you should NOT kennel all you dogs together even though they are highly obedience trained.
Yes... it is suggested not keeping all your dogs (irrespective of breeds, types, groups and size) together as a group in a single unit. Once your German Shepherd puppies reach an age of approximately 70 days you should consider kenneling them in separate suites. As several German Shepherd puppies grow together under one roof they will eventually develop a very strong pack. Since pack instinct is already genetically ingrained in dogs the instincts gets strengthened as they live and grow together in a single suite. Once your group of shepherds starts developing the pack they will also have a pack leader - the "Alfa Member" of the pack, who is usually the dominating specimen of the group. Eventually he/she (pack leader) will develop dominance problem.
Moreover the pack, as a whole, will gradually turn out to be more and more territorial. The entire pack will consider the whole area where all of them together or any member of the pack roam about as their territory. This means their territory widens up. Not only this, the pack's prey instinct will also be strengthened, which in turn stimulate the whole pack to exhibit attacking tendencies within their territory that is already wide.
Pack problems, at times, turns a simple undesirable behavior to a serious intra-pack aggression which can end up with an irreparable loss. Most types of group bad manners is often a start to aggression, which cannot be handled easily - especially when its a pack of large breed dogs German Shepherd, rottweilers, Dobermans etc.
Exception: There is obviously ONE exception to this norm. Opposite genders can be kept together in a single suite. And this is the only one single exception! Particularly for Bullmastiffs two males or two females should NEVER be left together unsupervised.
Pack Management
Kenneling: Kennel you dogs separately in different units. Keeping them separately will not allow them to develop a pack. This means your dogs will have little chance to develop pack bad manners.
Feeding: Feed the German Shepherds separately - preferably in different rooms each closed. NEVER let your dogs eat from a single bowl at the same time.
Playing: Walking them together, if they are obedience trained, is good; but it's a bad idea to put them into competitive play like letting them all fetch a ball or a Frisbee at the same time.
Wait Exercise: The wait exercise is a good practice - especially when you have taken all your dogs to play freely. It is, however, essentially necessary that the pack should learn to wait until they are asked to go do something. This will keep them from getting into any competition during the play.
Share: Make sure that each member of the pack gets their fair share of attention, love, enjoyment, play and food. The chance of fight for these things will be mitigated.
Treating all dogs equally in front of each of them: It is important to support the dominant one when all other pack members are together. However, it is also important to treat all of them equally but love them with equal weight in their separate room. After all each of them deserves equal love and care.
Read out 10 Rules of Pack Management Read more...


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I tagged along with friends Jennilyn and Marie and their furry friends Zoey and Rose for today's Dogtoberfest. I had big plans of photographing lots of dogs, but I was so overwhelmed and it was so crowded that I ended up just busy watching all the different dogs go by, and then the camera came out mostly just for Zoey and Rose. There was so much to see and do for people and pooches alike! Zoey got a new leash, met a puppy version of herself, and only wanted to play frisbee. I got some action shots:
Rose entered the "Best Tail Wag" competition and won! She is such a sweetheart who totally won me over with her sweet face and disposition. And she's gorgeous...check it out!
The fall colors clearly made for a photographer's paradise, and so I really was the "Pupparazzi!"
They had a costume contest and I really loved the Italian Greyhound in the Rocky style track suit (below). It was a beautiful day and so we all enjoyed the weather and the company. What a perfect day!


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Photo by Michele Monni
"Do you have family here?" an Israeli security officer at Ben Gurion International Airport in Tel Aviv asked Ghada, a Palestinian-American educator returning to Palestine receiving her Master's Degree and spending some time abroad for a few years.
"Yes, my family lives in Al-Ram," she replied truthfully.
"Oh, Al-Ram. So in Israel," the security officer responded.
"No, Al-Ram is actually in Palestine."
"You know that there is no such thing as Palestine, right?"
"We have our political differences."
Ghada was then escorted to a small room for interrogation. At Ben Gurion airport, or any of Israel's land borders, this is routine—and basically guaranteed with any mention of Palestine, Palestinian heritage or possible affiliations with the Palestinian cause.
After a lengthy interrogation, she was eventually given a two week visa—even after telling the security officer that her mother was ill and she would definitely need to stay for at least three months, the normal length of a tourist visa given to most of Israel's visitors without Palestinian or Arab lineage. Still the officer told her that this was the most that he could do for given "security reasons"—which apparently constitutes even so much as mentioning Palestine, or being Palestinian.
Any affiliation with Palestine, whether it is through work or simply mentioned in an e-mail, can categorize a potential visitor to Israel as a "security threat" rather than simply a tourist
Any affiliation with Palestine, whether it is through work or simply mentioned in an e-mail, can categorize a potential visitor to Israel as a "security threat" rather than simply a tourist
For the now over 6 million Palestinians in the diaspora, many of whom have now forged careers in the US and Europe, this makes visiting family in the homeland extraordinarily difficult.
According to the Right to Enter Campaign based in Ramallah, a legal resource for those visiting the West Bank who have been denied entry to Israel, Israel's crackdowns on granting tourist visas to Palestinian-Americans and anyone who might be suspected of visiting the West Bank have intensified this year. While in years gone by many Palestinian-Americans and foreign nationals coming to work in Palestine were easily granted permission to enter Israel, and often stayed by renewing three-month tourist visas, this is becoming more and more difficult.
"All of my Palestinian-American friends who have tried to come have been denied entry this year," Ghada confirms, after specifically requested that her last name not be used in this article for safety reasons.
"Many others are afraid to try—now just isn't the right time for us to come."
Since 2000, Israel has stopped granting visitor permits to the Occupied Palestinian territory Now, if someone wishes to visit Palestine—for a family visit, tourism or work—they have to either lie at the Israeli border, or tell the truth and risk being deported for "security reasons," which is increasingly the same as "daring to mention Palestine."
For internationals coming to Palestine to work or academic purposes, this has severely limited their ability to do their jobs or conduct their studies in Palestine. Since May 2006, the University has seen a 50 percent decline in employees with foreign passports. For Palestinians, and Palestinians with second passports who have family in the West Bank, this policy has closed the only way for non-resident spouses to live with their resident families. Now, many relatives and spouses are staying in the Occupied Palestinian Territory illegally to be close to their relatives—and could be deported at a moments notice.
Often journalists, both international and Palestinian, and even more often bloggers and photographers whose work focuses on human rights and could carry an "activist" connotation, are particularly targeted. At the airport or land borders, the Israeli authorities do not hesitate to Google names and hack e-mails without permission. Any affiliation with Palestine, whether it is through work or simply mentioned in an e-mail, can categorize a potential visitor to Israel as a "security threat" rather than simply a tourist. The most recent case was Mark Kerrison, a British photojournalist whose work focuses on human rights, who was denied entry to Israel at the end of March.
"It is difficult for me to be loud with my opinions," says Ghada, who also identifies as a writer.
Although many NGOs and other international institutions claim that they can secure visas for workers living and working in the Occupied Palestinian Territories, the number of those that are able to do this in practice is decreasing. For one, Israel is beginning to crack down on which organizations qualify for a B1 work visa, making those employees work through acquiring B2 tourist visas instead, which then must be renewed.
Ghada—partially due to her own and her friends' experiences with lawyers and acquiring visas through strategically accepting certain jobs—doesn't have much faith in institutions that allegedly help those who have been denied entry or are at risk of being denied entry.
"At the end of the day, the Israeli authorities are the ones who decide," she concludes.
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Sunday, February 6, 2011
Prayer Request for Blaise's Mom
Last week, I introduced you to my furry friend, Blaise. What I did not tell you is his human Mom is in the midst of medical crisis. Last summer she had a stroke. She is still in the recovery process, but has recently learned of other obstacles she must now face. I do not have her permission to share those medical issues with you at this time, but I know she will appreciate your prayers. After all, GOD knows the details! Blaise is doing his best to help his human Dad care for and encourage his Mom. Please join us in prayer for this very special lady. My human Mom counts Blaise's human Mom as one of her very best friends. Let us put our furry paws and human paws together and storm the heavens with prayer!
Woofs and Wags,
18 comments:
- Catherine Anne said...
Nice to stop in a see you. Yes Prayer going up! Blessings Catherine Anne
- February 6, 2011 at 11:15 AM
- Denise said...
I will be praying.
- February 6, 2011 at 3:04 PM
- ♥Mona + Prissy + Angel Weenie♥ said...
Hi Sitka,
Just stopped by to say hello and saw your prayer request for Blaise's Mom. We will add her name to our prayer list. Nlaise is gorgious and so are you.
{{{huggies}}} Mona and my new foster brother Weenie, he's a blind little fella but you'd never guess it.
- February 6, 2011 at 5:36 PM
- The Strawberry Mallard said...
It is an honor to pray for Blaise and her family... and you are so right, God knows everydetail ( and every hair on our head!)
In our thoughts and prayers!
- February 7, 2011 at 1:51 AM
- Margaret Metz said...
May God bless her and bring healing.
- February 7, 2011 at 5:01 PM
- NanaNor's said...
Lifting Blaise's mom up in prayer. Hugs to you all. Keep us posted!
Love you all.
- February 8, 2011 at 11:18 AM
- Terry said...
Heavenly Father I lift up Blaise and all those who love her and desire to see your miracle healing hands hold them and move the mountain of obstacles that are holding back Blaise's complete healing . Heavenly Father you know the situation Blaise is facing so I ask your wisdom and provision be released now into Blaise's life in Jesus Name Amen !
Will contiue to pray ,please keep us posted.
Hugs from Texas
Until Next Time
Happy Trails
- February 8, 2011 at 12:29 PM
- BLUEBUTTERFLY said...
I pray with thanksgiving to the God who brings healt, healing and restoration, and never lets us go: "despite all these things (troubles, trials and afflictions), overwhelming victory is ours through Christ, who loved us. And I am convinced that nothing can ever separate us from God's love. Neither death nor life, neither angels nor demons, neither our fears for today nor our worries about tomorrow—not even the powers of hell can separate us from God's love. No power in the sky above or in the earth below—indeed, nothing in all creation will ever be able to separate us from the love of God that is revealed in Christ Jesus our Lord. - Romans 8:37-39
Selah Shalom
- February 8, 2011 at 1:15 PM
- Nancy said...
I'll put my "paws" together with you and pray for Blaise's mom. God hears our prayers.
- February 8, 2011 at 2:09 PM
- Jane In The Jungle said...
She is lifted to the Heavens in prayer..............Amen.
- February 8, 2011 at 2:31 PM
Yes, Andrea, I am in prayer and stand with you, her husband, and the many others who join hands in prayer.
To Your Healing Hands, Lord, we lift this sister. We know You are her Physician and are caring and comforting her throughout all of this. Give her husband the wisdom, the strength, and the loving care. In the Strong Name of Jesus, we pray. Amen.
- February 8, 2011 at 10:27 PM
- Two French Bulldogs said...
All our paws are crossed for Blaise's momma
Benny & Lily
- February 8, 2011 at 11:39 PM
- Danae Hudson said...
Prayers for you!
- February 9, 2011 at 10:05 AM
- Jackie said...
Hey Sitka!
Praying for Blaise's mom right now and also adding her to my prayer list!!
Luv, Hugs and Prayers!
- February 9, 2011 at 1:16 PM
- Sharon said...
Hello Sitka,
Just wanted you to know that Marty and I will be praying for your friend, Blaise, and his human Mom. We know that she is in the hands of the same God that loves us all. Tell Blaise that he is doing a wonderful job of caring for her, and that his loving, furry touch is sometimes "just what the doctor ordered!"
Please keep us updated on her progress.
Woofs and wags to you -
And a "high paw" from Marty.
- February 11, 2011 at 9:30 PM
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- June 10, 2013 at 12:05 PM


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I had a very bad night, mishap-wise, last week. I'd gotten a large peppermint-mocha latte from Starbucks to combat the cold and was walking back to my apartment from the financial district. I was wearing my Dansko clogs, which are extremely comfortable but pose a slight difficulty for me (and, I should add, many others who aren't quite as clumsy as I): Because the sole of the shoe is one solid, inflexible piece, if you step on uneven ground, the shoe tends to roll over rather than bend to accommodate irregularities in the ground. So you basically wind up tripping a lot if you're not careful. Well, I guess I wasn't careful. I tripped in a pothole and wound up doing the please-let-me-catch-my-balance-without-falling-or-spilling-my-coffee dance. For what seemed like an eternity. It was epic. Not this epic, but close. However, I managed to stay upright and—amazingly—only spill some coffee on my coat sleeve.
Later the same night, I nearly rolled out of bed while asleep. Again, in a narrow save, I klonked my elbow on my dresser, which woke me up enough to right myself before I went ass-over-teakettle. The thunk was enough to wake up Afshin, who suggested that, instead of just a sleep helmet, I should really get sleep armor.
So maybe it wasn't such an unlucky night...two near-accidents are better than two actual accidents after all.
Wednesday, November 26, 2008
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Part of me is truly amazed that has taken this long to realize something that should have been obvious to all of us from the beginning of time. Well, the beginning of advertising and marketing time, that is.
Regardless of the medium or platform or whatever word you prefer to describe all the ways we communicate with consumers, shouldn't we all collectively been trying to establish a relationship and engage with our customers from the proverbial get-go?
Shouldn't adopting this type of approach bring with it the subsequent increased revenue we all seek but done in so in a more, of I don't know, natural way?
Instead of simply coming out guns blazing and bombarding consumers with one ad after another and then trying to relate and engage?
I don't know, maybe it's just me.
Maybe I am too naive.
Has The Future Finally Arrived?
Late last year in an article entitled Looking Back, Looking Ahead - CMOs Weigh In, Scott Olrich - who happens to be the CMO of the company I work for - Responsys, said in looking ahead to 2013 "We will see the beginning of what I refer to as "the relationship era" whereby marketers will move away from an acquisition first mentality to a relationship first one. Marketers will focus more on the entire consumer experience to build and foster a long term relationship with a consumer as opposed to just that initial purchase phase."
Well based on what I saw in a recent eMarketer article, it would appear that both B2B marketers and B2C marketers are finally realizing that engaging and establishing a relationship with consumers is paramount to ultimate success.
Yes, I am fully aware that the above chart refers only to social media. Quite frankly, I don't care. When I saw this I took it as a positive move toward ALL forms of marketing - not just social.
Was a little disheartened to see the percentage for "improve customer engagement" so much lower on the B2B side compared B2C, however. As soon as I saw that I was instantly reminded of something I wrote last year - Even Though It's Called B2B, There's Still A "C" On The Other End.
In that article I essentially reminded all your B2B marketers that no matter it says in the acronym, there's still a live, breathing person on the other end of that line. Am wondering if too many B2B marketers still don't grasp this concept and hence the significantly lower percentage re: customer engagement compared to their B2c brethren.
Why Has It Taken This Long?
So why has it taken so long for marketers to identify the need to relate and engage with their customers?
Has it simply been a case of generation after generation of marketer being raised on the fact that the bottom line is always the bottom line? That selling, selling and more selling is the most important thing and that if, along the way you establish a relationship and engage with a consumer, that's a bonus. But at the end of the day as long as we're moving product, all is well in the world.
Sources: eMarketer, Google Images
Named one of the Top 100 Influencers In Social Media (#41) by Social Technology Review and a Top 50 Social Media Blogger by Kred, Steve Olenski is a senior creative content strategist at Responsys, a leading global provider of on-demand email and cross-channel marketing solutions, and a member of the Editorial Board for the Journal of Digital & Social Media Marketing. He can be reached via Twitter, LinkedIn or Email.


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Home . Accents . Accent Chairs . Red Fabric Egg Series Reception-Lounge-Side Chair [CH-162430-RED-FAB-GG]
This high back reception chair will add an attractive detail to your lounge or office. This chair is highlighted with an outer lumbar pillow that provides lower back support and a swivel seat. Curved wing sides provide a stylish arm detail. The round chrome base features a plastic ring to protect flooring. Guests will be charmed at the contemporary seating with the added comfort. Please your guests with stylish seating that is made for comfort. [CH-162430-RED-FAB-GG] Overall Dimensions: 30"W x 30"D x 38"H
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I'm no Vintagent, nor an Occhio Lungo, and this will never be BikeEXIF (all are recommended, but please stick around here first if you've not been to their excellent sites!).
Just a writer/publisher sharing auto and motorcycle stories. Please visit www.modernmotorcyclemechanics.com for Seventh and Second Edition Reprints of J.B. Nicholson's works, as well as Nicholosn Bros. Motorcycles T-shirts and other books.
If you're in the mood, you can connect with me on Facebook under the Modern Motorcycle Mechanics banner.


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Shopping Global
Product name: Little Apple Rhinestones Hairpin
Material: Alloy, rhinestones
Length: 10.5cm
Width: 1.5cm
Processing Time: 7~10 days
All orders must be processed before they are shipped. The total time to receive your order is split into two parts:
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3.If there¡¯re more than one item in a order, item(s) with "free shipping" label(s) can be free shipped, and item(s) without "free shipping" label(s) should pay shipping charges.
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1.There are standard delivery and express delivery can be applied with order weight less than 2kg.
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Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.


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Does this work for Windows XP/Pro
Does this work for Windows XP/Pro
I tried to add the greek.dotm to word startup but it won't let me - I'm computer illiterate. I can't put any thing before the ">" C:\Users\owner\Rod\AppData\Roaming\Microsoft\Word\ STARTUP> ; and when I c & p greek.dotm after the > and push enter
I get this:
C:\Users\owner\Rod\AppData\Roaming\Microsoft\Word\ STARTUP>greek.dotm
'greek.dotm' is not recognized as an internal or external command,
operable program or batch file.
any help would be appreciated
copy greek.dotm C:\Users\owner\Rod\AppData\Roaming\Microsoft\Word\ STARTUP
Hope that helps!
I am really sorry to keep bothering you, but I really would like to use this for my thesis.
When I c & p the C:\Users\owner\Rod\AppData\Roaming\Microsoft\Word\ STARTUP into the windows explorer command line (top) I get an error message that windows can't find that and I am unable to find this when clicking through everything like you said.
Thanks in advance for any help you can give
But in the worst case, greek.dotm doesn't need to be in that folder - you can just double-click greek.dotm in windows explorer, and Word will open a new document based on it. Now just delete the help text and start typing your own document. The tabs you need will appear at the top as long as that particular document is open.
Could it be you have the wrong path? I note that you have "C:\Users\owner\Rod..." Shouldn't that just be "C:\Users\Rod" (i.e., no "\owner")? You shouldn't use owner but should instead use your profile name (I assume it's "Rod" on your computer).
Also, it might be that you don't have the folder options set in Windows Explorer to show hidden files and folders. Without that, the default, (I believe) is to hide the ..\AppData folder.
Because I'm too lazy to go through the effort of writing down steps to verify what I've written below, I'm taking advantage of a site I just found while writing this post. The directions are basically sound enough for Win 7. (How to expose hidden folders is also at the same link.)
This an incredible time saver. Was the color/symbol coding you selected your personal preferences or is there an "industry" standard? Is there a list of codings posted anywhere?
The colours are mine, the symbols are just the way I learnt to do translation mark-up in Bible college. I don't know of any standard out there.
You can get a full print-out of the codings by hitting the "Key" button under the "Case" group (or for Hebrew, under the "Stem" group).
I have never programmed a MS Word Macro and can't quite figure out how to change the assigned colors. Will please you point me in the right direction?


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bet you thought I forgot about this little place...didn't you?
had two funny stories I don't want to forget:
1. this past weekend we ventured over to Omaha to see/do the zoo, parks & of course what every kid loves...the swimming pool. On Sunday as we were leaving town I ask my 3 year old..."Tucker, what did you like the most...the zebras, lions, playing at the park, swimming...?" "Ummm, I liked the couch that turned into a bed!!" I guess its the little things! :-)
2. the other night as Ryan & I were hanging out I said, "I'm so thankful your my husband," and I looked over (he had a huge grin on his face) "tell me more..." :-) love that man!
Tuesday, April 30, 2013
i'm still here!
Posted by Ashley Houck at 3:16 PM
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These next five sections are very similar to RCIA 60-64, describing an "Invitation to the Celebration of the Word of God" (269) followed by a "brief" instruction (270), then the same readings (271) suggested for the adult rite, homily (272) then an optional "Presentation of a Bible." (273)
Rather than repeat all the texts, let me highlight the differences.
RCIA 269: The entrance into the church recommends alternate "songs" from the Psalm 34 (with verses 2, 3, 6, 9, 10, 11, 16) of the adult rite: Psalm 95 or 122 or "another suitable song." The refrain "Come, my children," curiously enough, is not offered as the first option for the kids. Why? I have no idea, unless the theme of gathering for Temple worship is somehow more apt for kids than Psalm 34's wisdom narrative. These psalms all appear frequently in the Lectionary for Mass, and they are three of the nine ordinary time common psalms.
RCIA 270 designates the Lectionary or the Bible to be carried in procession before the readings. I think this gesture is important for the children to see, and it should be done well and with dignity.
RCIA 272 prescribes a brief homily. Then silence. It is "recommended that after the homily (the preacher) invite the children to spend a period in silent prayer." A "suitable song" is to follow–no option otherwise is given in the rite. That is an interesting prescription, one might say a Protestant one, following the preaching with music.
RCIA 273 suggests that if the children are presented with a Bible, that the homily or "a few words of explanation" should prepare them for this moment.
Pretty much the same look as the adult catechumens would get in their rite. I've seen the Rite of Acceptance combined for children and adults. That can work, with attention to details. My sense is that without being dogmatic about it, a separate rite for younger children is probably the better choice most of the time. We'll wrap up the Rite of Acceptance of child catechumens in the next post. Second-last chance for comments: have you any?


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