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What are the Best Laundry Tips?
The best laundry tips can help even seasoned homemakers get articles of clothing cleaner by removing stains, eliminating static cling, and brightening and softening laundered items. Other laundry tips deal with decisions like whether to use a laundromat or a home washer and dryer system. Doing laundry with an eye toward energy and cost efficiency can also become much easier with the use of laundry tips.
In order to achieve the best cleansing for a load of laundry, make sure to pack the washer to just capacity: an overloaded washer often won't clean clothes properly, while an underloaded washer tends to waste water, power, and detergent. Laundering clothes in the warmest water the fabric can tolerate is a good tip for getting fabrics as clean and hygienic as possible. Washing delicate clothes in cold water on a gentle cycle, however, can be a great tip for extending the life of the items. A stain-removing spray or stick can often lift stains, but attending to them as soon as they occur is best. For specific stains, try searching for customized tips; for example, soaking a blood stain in cold water can prevent it from setting, while club soda, salt, and even white wine are sometimes recommended for removing wine stains.
Unlike those designed to improve cleansing, some laundry tips are designed to save money or household resources. These may include purchasing washers and dryers that are energy efficient, and searching for sales or deals that allow you to purchase them at reasonable cost. Most front-loading washers use less water and energy than top-loading machines do. They also require less detergent and fabric softener, so they are typically much more cost-effective to run than top-loading machines are.
If your home is on a self-contained septic system, limiting the number of loads of laundry you do in a 24-hour period is generally an important tip for extending the life of your septic system. Septic tanks usually have difficulty processing high volumes of waste water in short periods of time, especially if the solids in the septic tank are too near the top. Doing a few loads of laundry each day instead of many at once will allow the septic system to operate more efficiently.
When doing laundry in a public laundromat, vigilance and courtesy are generally considered useful laundry tips. Inspecting a washer or dryer before using it is important since the previous customer may have used dyes or bleaches that could damage your clothing. In some areas where oil rig workers or mechanics are employed, crude oil or automotive grease residue might be left behind in a commercial washing machine. Soiled machines should be reported to laundromat staff, as should damaged or nonfunctional machines.


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Last year, Instagram reached a whopping 500 million accounts, with these half billion users posting 95 million photos a day. Beyond that are an unfathomable number of likes and comments. Hiding among them, security researchers found an encoded command tucked away in plain sight, instructions for Russian malware to communicate with its controllers.
Hiding among the hundreds of presumably innocuous comments is—or at least was—one by asmith2155, an account that now appears to be deleted but seems to have had zero followers or posts, according to Google's cache.
More From Popular Mechanics
This comment contained a web address and according to ESET, the process for deciphering it required several steps.
First, the malware would scan the post, and apply some math to turn each comment into a number called a "hash." Then it looked for comments with a hash of 183, of which there was just the one.
For this comment, it would scan through looking for certain characters including hashtags and an invisible one called a "Zero Width Joiner" which is usually used to combine two emoji parts (like "Man" and "Light Skin Tone") into a single combo-moji. Finally, it would take the letters that occurred after these flag characters, and use them to make part of a Bit.ly link where the malware would actually connect with its controllers.
So the comment, which looks like this with its invisible parts displayed as <200d>, ESET says:
smith2155<200d>#2hot ma<200d>ke love<200d>d to <200d>her, <200d>uupss <200d>#Hot <200d>#X
is transformed into the link "http://bit.ly/2kdhuHX."
Hiding this sensitive information out in the open isn't just a party trick, but would have several uses. Since this information isn't hardcoded into the malware itself, researchers have to go hunt down the information themselves in the wild, assuming it is still there to be found. But more importantly, it means the malware's controllers can change the secret destination without touching the malware itself. All they would have to do is delete the original comment and create a new one with the same hash and a new encoded URL. Instead of giving the malware a specific key to a specific lock, programmers told the malware how to find places where keys would be hidden, leaving them free to change either lock or key on a whim.
It also demonstrates the extent to which cyberspies can use the wide open internet to both conduct and disguise their business. If Russian malware is chatting through Instagram comments, what sort of digital dead drops might be happening on Facebook or Twitter? Or any other social network clogged with mountains of spam and countless otherwise harmless bots?
Due to the small amount of traffic that actually passed through the decoded Bit.ly link, ESET concluded this whole scheme was probably a low-grade test. But that next incomprehensible hashtag you see might not be, not that you'd even be able to tell.
Source: ESET Security via Bleeping Computer

subset: commoncrawl


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By raising funds for a Rotary DentaidBox your Rotary club will enable thousands of people to receive safe, affordable dental care. Each box is sent to a local dentist or dental project run by a Dentaid-approved NGO working in a country where access to dental care is extremely scare.
A DentaidBox is a self-contained, portable dental surgery containing a folding dental chair, pressure cooker for sterilization, pump, dental instruments and large supply of dental consumables. Because the equipment is so easy to transport, a DentaidBox allows a local dentist to run outreach clinics in remote communities and treat people who would find it almost impossible to get to their clinics.
DentaidBoxes are taken to schools, orphanages, community centres and prisons to help more people access dental care.
Dentaid has recently sent DentaidBoxes to refugee camps in Europe, Guinea, Vanuatu and Malawi. However we are always getting new requests from dentists and organisations who can see the benfit of providing outreach dentistry in some of the poorest and most remote regions of the world. It costs £1500 plus shipping to buy a box and we make sure your club is informed where your DentaidBox is going and the people who will benefit from your kind donation.


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Press Releases
OptiTrack Motion Capture System Featured on ABC's Dancing with the Stars
Corvallis, Oregon—November 21, 2008—More than 16 million viewers witnessed motion capture in action, as Dancing with the Stars, and USC researcher Dr. McNitt-Gray used an OptiTrack system to demonstrate performance capture and motion analysis. The system included 18 motion capture cameras and a laptop to capture two dancers doing lifts, complex dance moves, and fluid motion.
NaturalPoint President, Jim Richardson said, "Technically, capturing two fast moving, professional dancers can be a challenging motion capture task, especially in the short time frame of national TV. Seeing the real time performance of an OptiTrack system, at a cost-effective price, is really exciting from a company and consumer standpoint."
An 18 camera motion capture system is priced under $12,000, and takes less than a day to install, creating portable solutions in a variety of settings.
OptiTrack systems are currently in use at major game development studios, medical and bio-mechanical institutions, and countless production facilities, providing affordable, high-quality motion capture.
NaturalPoint can next be seen at the military training and simulation tradeshow, I/ITSEC, December 1st-4th, 2008, in Orlando, Florida.
NaturalPoint® is the creator and manufacturer of the TrackIR™, OptiTrack™, and SmartNAV™ product lines. NaturalPoint specializes in providing innovative control solutions through optical tracking technology, and has developed tracking systems for computers, video games, military simulators, and unique display systems.
Press Contact
Case Bowman
NaturalPoint Inc.
NaturalPoint®, TrackIR™, OptiTrack™ and SmartNav™ are registered trademarks of NaturalPoint. All products or brand names mentioned are trademarks or registered trademarks of their respective holders.


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Vince Kellen
DePaul University, USA
Keith Stefanczyk
Blue Wolf Strategy, USA
"She grabs my hand and tugs me to the dance floor as the music starts. We've just met and I hardly know her, but here we are hand in hand, aside each other, each waiting for the other to start. I take the leap and lead. I bump her, moving awkwardly. She laughs. I try to read through her laugh and nervously adjust. She reacts calmly and inscrutably. Bit by bit, we feel each other out and begin to move gracefully across the floor, for now at least. I will never forget this dance."
So goes the age-old dance between customer and company. A merchant in ancient Rome fared better than companies today. Back then all customers could be understood with eyes and ears. And a good memory went a long way. Today, companies continue to struggle to know customers better. Layers of workers stand between customers and the executives who guide the organization. Value chains are supposed to collaborate seamlessly on behalf of the customer, but they don't. Layers of technology spew enormous amounts of usually isolated, often irrelevant, and mostly unseen data. We are adrift in a sea of information, thirsting for knowledge about our customers.
It is no wonder that for most customers, businesses look like an Alzheimer's patient. It is not surprising that businesses fail to remember who customers are from interaction to interaction, nor that they talk with multiple personalities. It is only surprising when companies do remember and speak in one coherent voice.
One of the biggest trends of the past five years, customer relationship management (CRM) technology and its accompanying strategies seemed promising to many. It was supposed to pave the way to the future by using technology to capture data and provide businesses with a 360-degree view of the customer. In turn this data would enlighten employees, allow different parts of the company to speak intelligently to the customer, and give customers the satisfying experience that we assumed they have been craving.
Reports have come in from the field, implying that CRM is harder than it seemed. Reasons vary. Research company The Gartner Group attributes failure to poor or ignored data, excessive politics, lack of planning, automating flawed processes, and ignoring needed skill sets (Nelson & Kirkby, 2001). In a survey of 219 information technology experts, the CMR Consulting Group found that 62 percent of companies that implement CRM products aren't customer focused and only 22 percent have CRM metrics deployed across sales, marketing, and customer service (IntelligentCRM, 2002). Mercer Management Consulting calls CRM a money pit (Nash & Songini, 2002). Dyche (2001, 2002) says that managers underestimate the tools, time, budgets, and policy changes to do CRM right and that vendors hype the technology. On the marketing side of the problem, market researchers argue that marketing firms and their client companies fail to perform adequate quantitative market research or rely on failed qualitative research (Clancy & Krieg, 2001).
Definitions of CRM may be suspect. Companies often think of it as equivalent to technology. Marketers look at it and see nothing new. Business people often remark that definitions of CRM are as formless as the Tao. The conventional wisdom seems to be that CRM is a technologically induced business strategy aimed at maximizing business value by delivering customer value. That said, perhaps more lurks beneath the waters undermining even the best-laid CRM plans.
Obviously, CRM is not as simple as it appears at first blush. In our view, the real reasons for this difficulty can be grouped into three categories: dynamic complexity, fragmentation, and uncertainty.
Businesses are surrounded by dynamic complexity. Internal upheavals such as mergers, acquisitions, spinoffs, new technologies, reorganizations, abrupt changes in strategy, and high employee turnover create chaos within. Rapidly changing market conditions, volatile equity markets, reconstructed value chains, new global competitors with technological innovations, loss of competitive and first-mover advantage, and changing customer behavior are forms of chaos originating outside the company's legal boundary. Not only is today's business world moving faster than 30 years ago, it is moving in nonlinear, unpredictable ways. Except for those few (and shrinking in number) industries with relative stability, businesses can no longer extrapolate a well-defined future from past events.
Businesses adopt, by choice or by accident, technological innovation at a rate faster than people, both customers and employees, can absorb the change. While the aftermath of the initial deflation of the internet bubble has slowed the rate of new-technology adoption, computers keep getting faster and more adept at storing information and software keeps getting more complex. It is unlikely that the rate of technology-driven change will drop significantly. In fact, we suggest that this drive to understand and serve customers will continue to spur technology-driven change.
How can businesses present customers with a consistent face when internally all is ajar? Even something as mundane as call-center consolidation within an internally stable business frequently causes difficulties that have a negative impact on customers' perceptions. Beyond the mundane, companies in all industries have been coping with business fads over the past decade, such as reengineering to revitalize the company or acquisition binges to satiate shareholder demands for rapid growth. Perhaps the fashion industry is more honest. Fads come and go and the participants in the industry realize that it is only fashion. In the business world, change is adopted because people believe that the engineered advantage awaiting them is real. CRM is in danger of becoming, or as some would argue is already, the latest business fad.
While the face of business has been changing, so too has the face of customers. Consumers are interested in constructing meaningful life experiences and "playfully and often critically 'sample' different" lifestyles (Firat, 1997). Theories that relied on the consistency and orderliness of consumer behavior are no longer reliable. Global competition and new technologies ensure that as soon as customer behavior is on the "verge of stability and explainability, new products and services are introduced to destabilize the consumer behavior model so as to create competitive openings for challengers" (Firat et al., 1995).
Fragmentation is also the new rule. Consumer lifestyles are becoming increasingly multidimensional. Consumer segmentation will be based on wishes and needs, not sociodemographic criteria (Corsten, 2000). Is this perhaps already the case? The rise of ethnographic, immersive, and other qualitative customer-research techniques is perhaps an attempt by businesses to reacquaint themselves with their increasingly fragmented customers. For the researcher, traditional variables that have been used to predict or explain consumer behavior are now lacking. Consumers don't just frequently change their "self-concepts, characters and values," they often subscribe to multiple value systems and lifestyles" (Firat et al., 1995).
For businesses, fragmentation runs rampant and largely unabated, even with the latest in data and application-integration tools and techniques. In the midst of this evolution toward CRM, companies are still fractured along product and brand silos, functional groups such as information technology, marketing, and so on, and information channels. Excellence is typically engineered within an information channel (witness the large number of polished but very poorly integrated websites), a product silo, or a functional group. Achieving excellence in handling customers is fraught with difficulty since nearly every part of the organization, and in some cases the value chain, needs to be well coordinated.
This fragmentation ensures that when it comes to customers, valuable information is not retained within corporate memory, is inconsistently communicated across the enterprise, and is frequently not automatically linked with other information within needed timeframes. Corporate fragmentation creates schizophrenic behavior. In this environment, how can businesses be expected to dance expertly with customers?
Beyond this dynamic complexity and fragmentation, CRM has its own uncertainty. This was not the case when businesses implemented massive enterprise resource planning (ERP) systems over the past decade. CRM is not the same as ERP. When deploying ERP solutions, companies proceeded from a known state—how the company currently procures goods and services and performs its accounting function—to another known state—how the software wants it done. Companies desired and sought revamped business processes to drive their ERP ROI models. Inefficiency was removed through the tried-and-true industrial-age mechanism of standardization and automation.
When it comes to CRM, the reverse is frequently true. How customers perceive and value the business and its offerings is typically partially known and usually through less than reliable anecdote. Here the business is moving from this partially known state to an even more uncertain state: how the customer will soon react to changes in the company's behavior or in the marketplace as a whole. This profound difference in certainty needs to be reflected in how CRM is implemented. Already the large-scale, "do it all at once," ERP-like implementation approach is giving way to a more iterative and adaptive one. Even one of the major makers of complex, high-end CRM software, Siebel Systems, encourages its customers to use a phased rollout schedule to produce a "quick win" within three to four months.
Standardization of business processes is also not the goal of CRM. What CRM promises is further differentiation of business processes so that the increasingly multidimensional customer is attended to better. While automation is in fact a major benefit in implementing CRM software, efficient tailoring of the customer experience is still difficult and limited to those areas where new technologies, such as web personalization engines, work best. Businesses are still learning how to customize the customer experience efficiently.
The knee-jerk reaction for businesses is to consolidate customer information into one repository. This assumption often ignores the deeply social nature of knowledge (Thomas et al., 2001). The conventional knowledge management paradigm—which says that knowledge resides in people's heads in tacit form (or in computer systems) and must be extracted, converted to an explicit form, stored, and communicated across the enterprise—may be flawed or incomplete. The quality of data collected is often suspect and in pursuit of producing integrated knowledge, how employees actually consume information and collaborate with each other is overlooked.
The Data Warehousing Institute recently reported that while achieving the right level of data quality is possible, companies often pay lip service to it (Eckerson, 2002). Its study of 647 survey responses from companies in a variety of businesses revealed numerous problems. The study cites the two top technical challenges facing companies implementing CRM solutions as managing data quality and consistency; and reconciling customer records. The study goes on to show that 41 percent of CRM projects were experiencing difficulties or were considered a potential flop. According to the study, in 1996 FleetBoston Financial Corp. drastically scaled back a well-publicized $38 million CRM project that attempted to integrate data from 66 different systems. The company underestimated the complexity in integration.
Companies also tend to measure what is easily measured: internal activities rather than customer behavior. Forrester reports that while 61 percent of the firms it surveyed have CRM metrics in place, only 12 percent have external, customer-focused metrics (Botwinik, 2001). Because the relationship between customers and a business is managed with layers of technology and people, customer knowledge is a derivative of customer measurement. A detailed and causal framework for understanding customers can take months or years to design, validate, and implement. Meanwhile, companies merge, new technology changes the landscape, and customer behavior alters.
Within knowledge management circles, experts are debating whether knowledge is engineered by converting tacit knowledge to explicit knowledge in an artefact or whether it arises out of the network of human communication and interactions. The latter view says that new meaning emerges from a continuous circle of communication between people. This knowledge is not engineered; it emerges in an unforeseen way as a result of these circular interactions. In our view, this is the duality of knowledge. Both views are correct and require each other in order for knowledge to be created and communicated. Nowadays, structured artefacts (email, websites, white papers, instant messaging, discussion forums) are becoming a primary means of communication, linking people together in this continuous circle of dialog.
This emergent knowledge management perspective has some unique implications for CRM. This process of "self-organizing interaction, when sufficiently richly connected, has the inherent capacity to spontaneously produce coherent patterns in itself, without any blueprint or program" (Stacey, 2000). For managers faced with the uncertainty within the company and with their customers, emergent knowledge-creation capabilities may be their best chance of understanding customers. Rather than laying down clear guidelines on how to meet specific company goals, managers may be better off allowing richly connected communities of employees to discern what customers value and let them collaboratively shape the company strategy. The duality of knowledge management reflects the duality of corporate strategy and control: Is strategy and control a top-down or bottom-up affair? With the enormous uncertainty that companies face in deploying comprehensive CRM solutions, companies should begin to incorporate the emergent, bottom-up view.
The balance of power in this ongoing dance between the customer and the company has shifted toward the customer. Customers now have the power of information and that gives them the power of choice. More importantly, they have the power of memory and coherency. They can comprehend a company's strengths and weaknesses better than the company itself can. They can communicate and collaborate with each other on this understanding, frustrating the efforts of even the best marketers. They can coherently manage their own fragmentation of lifestyles better than companies manage their fragmented consciousness. Old forms of competitive advantage based on information control and locking customers up have melted away. A new form of competitive advantage based on superior customer knowledge and quicker business response is emerging.
We believe that the attributes businesses will need to fight this new battle include iteration and adaptation; fluidity in anecdotal, correlated and causal measurement; and coherence through emergent yet directed corporate self-consciousness.
Most experts now argue against large-scale CRM implementation in favor of smaller, more bite-sized chunks. What companies overlook is that in order to gain superior benefits from a more iterative approach, they need to learn from each iteration and apply the learning for advantage. We call this adaptation (Kellen, 2001). To complete this learning loop, which not only adjusts the customer-facing activity but can also cause reevaluation of controlling assumptions or variables, companies need to ensure that their CRM iterations complete four linked stages of business response: perceive, plan, act, and adjust.
Companies rarely observe their internal and external environments with true objectivity. Past experiences, business values, and human culture can shape the company's perceptual capabilities. That perception must be challenged and tested with a planning and prioritization process. As different pieces of customer information are reviewed and discussed, internal political and social processes must (and frequently do) challenge and validate the current perception. Once activities are prioritized and sequenced, companies can act. Because any changes that affect customers contain inherently higher levels of risk, each new or modified activity needs a specific adjustment phase. Within this adjustment phase companies need to be able to alter the activity quickly as measurement data indicates.
These four stages of business response are not linear. In fact, we argue that it is better that they are not executed in a simple linear fashion. Because of the level of uncertainty with regard to customers, we advise companies to plan for a series of perceive-plan loops that inform each other. Since competitors can change their interactions with customers, potentially affecting how a company should interact with its customers, at any point in the process the CRM implementation team must be ready to challenge current perceptions and reprioritize activities.
We also lobby for strong act-adjust loops in which each major activity is collaboratively designed and quickly validated, that the technology is sufficiently tested, and that the solution is tested on subsegments of customers before extending the change to all customers. Each of these stages (collaborative design, technical testing, market testing, and full implementation) should have one or more measured act-adjust loops with a backtrack to a perceive-plan loop if needed. This is a more dynamic and sophisticated project management approach than is typically employed on CRM implementations.
Executing these perceive-plan-act-adjust loops is insufficient for adaptation. Knowledge gained from these loops must be created, communicated, and retained so that subsequent iterations, regardless of the nature of those iterations, can be better informed. It is not uncommon for analysts engaging in market or customer research in the perceive phase to uncover information that can inform another project's act-adjust phase. Consumption, communication, and finally retention of the information are crucial, and in that order. The duality of knowledge management can be brought to bear on this problem. Managers must find ways to encourage consumption of knowledge, not merely production. In many ways, knowledge is easily produced but not easily consumed. Measures of knowledge management must account for both production and consumption. The perceive-plan-act-adjust business response loop offered here attempts to watch the flow of knowledge from its production phase (perceive-plan) to its consumptive phase (act-adjust). We offer knowledge turnover as a metric to count how quickly knowledge is produced and consumed within a company. All means for encouraging consumption should be explored and matched to the situation, including top-down and bottom-up measurement and control strategies, and knowledge-as-an-artefact and knowledge-as-an-emergent-network management approaches.
When it comes to customers, companies frequently manage by anecdote. Stories from the field, limited qualitative research, and personal experiences frequently are the chief influences on decision making. To manage CRM successfully in the long term, companies will need to augment their anecdotal measurement approaches to include correlated and causal measurement models (Kellen, 2002). Customer-facing activity is too wide and evolving a field of study to adopt a rigid or incomplete measurement approach. CRM systems stretch across an enterprise involving many business groups and even other companies in the value chain. Companies can break down the field of study along three axes: field breadth, field depth, and tractability. Each of these axes competes for corporate resources and companies need to balance their approach in light of the technological and fiscal constraints.
Field breadth refers to how many customer segments, channel partners, and different business units need to be measured. Field depth refers to how granular the measurement approach is in any area. Does the measurement system apply to segments, subsegments, or individual customers? Does it measure brand attributes or sub-attributes? How detailed are the behavioral models that, if established, need to be measured? Field tractability refers to how manageable, explainable, and provable is the measurement approach. Proving causality can be difficult and take time. While some companies, most noticeably consumer goods companies, do build customer causal models and measure them, most businesses do not wade that far into the causal waters. In between the land of anecdote and causality lies correlation. Here exist some of CRM's best measurement opportunities for those companies.
Businesses need to move fluidly between anecdote, correlation, and causality measurement approaches. Moreover, their measurement approach needs to be adaptive so that as customer behavior and market conditions change, the measurement approach changes. Doing otherwise, companies risk measuring the wrong things.
Finally, companies need to find a way to establish coherence in two areas: in the eyes of the customer and internally in some form of corporate consciousness. How a company understands the world, describes it, communicates it to others, and populates it with products and services is as varied as are companies themselves. It is human nature for people to associate with these many and varied cultural units, or tribes. If it weren't human nature, there would be far fewer companies in the world. The series of interactions between employees, partners, and customers is the means by which companies create their cultures and define themselves. Companies have to grab hold of this process.
With regard to customers, very little of the correct business response can be driven from the top down. While upper management may have key insight and vision, it is nearly impossible for them to have the detailed knowledge of what works and what doesn't. Since the CRM field of study is broad and involves many functional business units, the chances of any one person having that ability is nil. What remains is for the company to figure out a way of coherently building that skill in aggregate. Discussions on technologies that can richly connect people should take priority over debates over feature sets in CRM software. Integration of people and data are the critical factors for success, dwarfing other factors in importance.
Since many companies are not exactly certain which combination of business units and which value chain members will actually deliver value to customers, managers need to watch for emergent behavior as it unfolds and foster and understand it. This is what we mean by coherence through emergent yet directed self-consciousness. Managers should be more inclined to develop and experiment with new combinations of players (be they employees, suppliers, partners, or customers) that can share the ability to reinterpret the customer and the market quickly and can collaborate well with each other, and be less concerned with designing the appropriate CRM program in a top-down manner.
To develop coherence, companies need to build better proprioceptive nervous systems that can detect, integrate, and synchronize internal states. Flexible collaboration and communication are the basis for a company's ability to shift easily between what is at the center of corporate attention and the periphery and its ability to convey the attributes of a consistent corporate consciousness to those that comprise that consciousness. This internal nervous system, digital or not, is needed before consciousness can emerge coherently. It can't be easily planned. While it is not a repeatable process, managers should be able to apply the principles in different forms with some measure of success. It is not at all uncommon in business for groups of people, within an enterprise or within its value chain, to sense what is valuable to customers, collaborate with each other in describing that value and then delivering the products and services that deliver that value, all without a proper business plan and sometimes unbeknownst to upper management.
Clearly, however, not all companies need this same dynamic and emergent capability to serve customers. All depends on the stability of internal environments, external markets, and customer behavior. Those managing CRM initiatives also need to take into account how the company chooses to operate in its market. Does it wish to take a leadership position to shape its market? Would it prefer a nimble, fast-follower approach? Or would it prefer to opt out of either strategy and continue as is? The more fluid and dynamic the market and the approach, the more bottom-up and emergent the customer-facing capabilities will need to be. CRM solutions should be matched to both the external market conditions and the strategic posture that the company adopts.
Reports from field surveys and case studies paint a troubling picture. Companies are failing to implement CRM appropriately. While experts consistently remind businesses that measurement and knowledge are important components of success, few insights are given on how to manage CRM successfully. We believe that in order for business to be successful in capturing this last form of pure competitive advantage—understanding customers better and responding faster and more appropriately—additional conceptual models and skills are needed. These models and skills are holistic and synthetic, not isolated and analytic.
Because of CRM's newness and the breadth of its applicability, CRM literature is littered with all sorts of advice that reads like a list of now obvious commandments: enhance customer loyalty, measure CRM initiatives, integrate data, improve data quality, understand what customers value, establish a strategy, manage customer knowledge. Business managers are left unfulfilled by such a list. It offers no gradation or explanation of how to mitigate competing choices.
The three dragons threatening CRM—dynamic complexity, fragmentation, uncertainty—must be fought with adaptive iteration; fluidity in anecdotal, correlated, and causal measurement; and coherence through emergent yet directed corporate self-consciousness. Each of these approaches can and should be scaled appropriately based on internal and external conditions. By leveraging our learning capabilities as individuals and teams, mastering new forms of measurement (as it is our primary means of knowing), and actively encouraging collaboration and communication that can transcend old boundaries, perhaps we can help our companies succeed in delighting customers.
Botwinik, Sharon (2001) "Organizing to get CRM right," The Forrester Report, May. Clancy, Kevin & Krieg, Peter (2001) "Surviving death wish research," Marketing Research, 13(Winter): 8-12.
Corsten, Daniel (2000) "Implementing the new logic of consumer value," ECR Academic Report, March, http://www.ecr-journal.com.
Dyche, Jill (2001) The CRM Handbook, New York: Addison Wesley.
Dyche, Jill (2002) "CRM resurrection," IntelligentCRM, January 14, http://www.intelligentcrm.com..
Eckerson, Wayne (2002) Data Quality and the Bottom Line, The Data Warehousing Institute, http://www.dw-institute.com.
Firat, A. Fuat (1997) "Globalization of fragmentation: A framework for understanding contemporary global markets," Journal of International Marketing, 5(2): 77-86.
Firat, A. Fuat., Dholakia, Nikhilesh & Venkatesh, Alladi (1995) "Marketing in a postmodern world," European Journal of Marketing, 29(1): 40-56.
IntelligentCRM (2002) "Research reveals trends in CRM IT spending, 1-to-1 marketing and CRM metrics," IntelligentCRM, March, http://www.intelligentcrm.com.
Kellen, Vince (2001) "Adaptive CRM and knowledge turnover," Blue Wolf, http://www.bluewolf.com.
Kellen, Vince (2002) "CRM measurement frameworks," CRM Forum, http://www.crmforum.com.
Nash, Kim & Songini, Marc (2002) "Try, try again," Computerworld, February 18.
Nelson, S. & Kirkby, J. (2001) "Seven reasons why CRM fails," Gartner Research Note, August 20.
Stacey, Ralph (2000) "The emergence of knowledge in organizations," Emergence, 2(4): 23-39.
Thomas, J. C., Kellogg, W. A & Erickson, T. (2001) "The knowledge management puzzle: Human factors in knowledge management," IBM System Journal, 40(4): 863-84.


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Acne breakouts usually trouble among teens and frequently it remains until the adult years. There are significant issues that accompany both teen and adult acne and the recommended treatments to combat both.
As such rejecting Common Myths About Acne and Recognizing the cause of acne breakouts is an essential part of healing it. Through the years, many Acne Myths and Facts have been discussed. Unfortunately, they have actually caused ill-formed perceptions among sufferers causing confusion as to the appropriate form of treatment.
This short article covers a few of those misconceptions and will dispel the inaccurate perceptions linked with those myths.
It is a myth that sun-tanning can help to clear up acne. Despite the fact that a tan could help cover the redness caused by acne, it wont actually trigger recovery or even prevent it. In fact, sun-tanning exposes the skin to UV rays and will encourage sweat excretion. This eventually create ideal conditions for bacteria to thrive hence aggravating the acne condition. It has been widely discussed that prolonged sun exposure causes skin damage and prevents healing. Production of vitamin D from sun exposure will not in any way contribute healing of acne prone skin.
Chocolate and Acne Facts
It is also believed that consuming greasy, fried foods, or consuming chocolate can cause acne breakouts. Many clinical researches have concluded there is no connection in between acne and ones diet.
It is also a myth that the more you wash your face, the less breakouts you will experience. While washing your face does away with oil and excess dirt and gets rid of dry skin, frequent washing can eliminate some of the crucial oils from the epidermis and for that reason triggering dry and inflamed skin. While this will not straight away trigger acne breakouts, it will likely aggravate an existing condition and will keep it from recovering. By moderately washing your face, you are enabling the bodys natural oils to work and at the exact same time eliminating dirt and dead skin which can clog pores and cause acne breakouts.
An additional myth about acne is that popping pimples will assist them clear up faster. While this can make the acne appear less noticeable, it can really make the healing procedure a longer one and there will definitely leave a scar. This is because popping a pimple or Bursting Zits will push the bacteria deeper into the skin, making the surrounding area red and irritated. It will also trigger more acne as the bacteria spreads to other pores in the epidermis. Hence, Popping Big Zits should always be avoided. Gadgets developed to assist pop your pimples, such as blackhead extractors, arent safe either, as they can cause permanent scars and also enlarge your skin pores.
Another common myth is you cannot wear makeup or shave if you desire to have clear skin. This is untrue to some extent. If you have acne, it is all right to use items that are non-comedogenic as these products would not obstruct pores and cause breakouts. Some concealers now have benzoyl peroxide or salicylic acid in them, and, will, therefore, help combat acne breakouts.
There are numerous other myths related to acne breakouts and what causes it. It is essential to comprehend what are the actual factors triggering your acne before you adopting a course of treatment. Consult a skin specialist or a dermatologist if you are not sure about possible causes and therapies, or if you feel your acne breakouts could require medical attention before treating it yourself.


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Andrew Rannells Net Worth
Andrew Rannells made money by Actors niche. For all time, at the moment, 2021 year, Andrew Rannells earned $4 Million. Exact sum is $4120000.
Short biography, height, weight, dates:
Birth date: August 23, 1978
Birth place: Omaha, Nebraska, United States
Height:6 ft (1.85 m)
Profession: Singer, Voice Actor, Actor
Education: Marymount Manhattan College, Creighton Preparatory School
Nationality: United States of America
Partner: Michael Doyle
Awards: Grammy Award for Best Musical Theater Album
Wikipedia Source: Andrew Rannells
Andrew Scott Rannells is an American actor and singer. He is perhaps best known for his work as Elder Price in the 2011 Broadway musical The Book of Mormon, which earned him a nomination for the Tony Award for Best Performance by a Leading Actor in a Musical. As a featured soloist on the musicals Original Broadway Cast Recording, he won the Grammy Award for Best Musical Theater Album. His other Broadway credits include Jersey Boys, Hairspray, and Hedwig and the Angry Inch. Most recently he portrayed King George III in Lin-Manuel Mirandas new musical Hamilton, temporarily replacing Jonathan Groff in the role on Broadway.


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Officials detail strides against crime
Law enforcement officials identified the top 10 criminal offenders in Leon County in an effort to target the people they say contribute the most to local crime. Two of them are in custody.
Cedric Davis and Shawn Barr were arrested last month. Those arrests are indicative of some of the early gains made over the past few months in the fight against crime detailed during a two-hour meeting with city officials and the Public Safety Collective.
The group, which also includes university and college police chiefs and community people, was established in June to address a collaborative approach to crime among the county's law enforcement groups.
This year, there have been 21 homicides, the most tallied in a single year. Two of those – shootings in April and October – were justifiable homicides and one was a felony murder stemming from a shooting in June connected to a drug deal.
Homicide record set against backdrop of violent year
For the past three years, self-reported data submitted to the state showed Leon County had the highest crime rate in Florida.
City and county officials say uniform crime statistics submitted to the state every year are not an accurate indicator of crime trends.
However, during the workshop, they touted recent statistics using the same methodology, which showed overall crime down by 14 percent across the county. Property crime, a driving force behind last year's numbers, has dropped more than 16 percent.
Shortly after the meeting concluded, the city sent out a press release touting the reduced crime statistics tallied through September.
The FBI, which compiles the data annually, and other groups warn against using crime data to make comparisons because specific conditions and community factors vary.
The numbers don't tell the entire story, said City Commissioner Curtis Richardson.
"We are not the Wild West despite what is being portrayed in the media. We are not. We are a safe community," Richardson said. "You don't have to walk around the city of Tallahassee fearing for your life."
Tallahassee Police Chief Michael DeLeo, who has been picked to head the collective, agreed with Richardson but said there are still challenges.
"Some of the pictures that can be painted about crime being out of control in our community are not accurate," DeLeo said. "People need to be aware where we truly are right now… We have some challenges, but we work together to meet those challenges and improve."
Data has pointed to a handful of hotspots that over the years have driven the crime rate. Statistics show 83 percent of incidents happen within the city limits.
In an effort to address that and a growing problem of getting witnesses to come forward with information about a crime, TPD is placing six surveillance cameras in the Bond community.
The cameras, which will be placed on utility poles, came out of citizen complaints of high crime areas. They will be recording but will not be actively monitored, DeLeo said.
The cameras will be placed at the intersections of Floral and Saxon streets, Floral and Russell streets, Osceola and Holton streets, Osceola and Poppy streets, Saxon and Nassau streets and Gamble and Perry streets.
The intersection of Perry and Gamble streets was the scene of the unsolved murder of Florida A&M University student Quinton Langford last year and was the scene of another shooting this year.
Leon County Sheriff's Office Chief of Investigations Jeff Beasley said a specialized Florida Highway Patrol unit brought in to provide law enforcement support across several counties had success on Tuesday, its first night.
FHP unit lending hand to boost local law enforcement efforts
Tallahassee program fights crime by offering one opportunity at a time
Friday shooting marks county's 18th homicide
A suspect who fled into Wakulla County was arrested on drug charges. Several suspects were arrested in a vehicle containing five pounds of marijuana and multiple fake credit cards; another person wanted on drug charges was arrested and a suspect with active warrants was arrested on charges of possession of an illegal firearm, Beasley said.
"These are the kind of individuals we want to focus our efforts on as we use these enhanced resources," he said.
Contact Karl Etters at firstname.lastname@example.com or @KarlEtters on Twitter.


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As a pioneering faculty member at New Community Jewish High, Benny Ferdman envisioned an arts program that would spend as much time outside the art studio as inside it. He imagined weaving a specific Jewish theme into each years arts curriculum to help guide the hands of the schools artists, the melodies of its musicians and the feet of its dancers. Over the last decade, his vision has become a reality, creatively blending Judaism into the daily studies of New Jews students.
Mr. Ferdman believes that the role of the artist is to be an educator, whether as a classroom teacher or through the intrinsic nature of art as a mirror that reflects our complex world. He challenges students with the question, What do I have to say with my work? so they develop their voices as artists and learn to grapple with thought-provoking ideas. As New Jews artist-in-residence, he not only teaches three courses, but works with faculty to integrate the arts into other subjects and designs ceremonial objects, including the New Jew tallis donned by students at graduation.
Mr. Ferdman is enthusiastic about helping students explore the richness of Yiddish language and culture. In fact, New Jew has the countrys only full Yiddish-language program in a non-Orthodox high school. He revamped the schools Yom HaShoah program to recognize the thousand years of Yiddish culture that were nearly destroyed by World War II. Today, Yom HaShoah celebrations feature pre-WWII art, dance, drama, language and foodemblematic of Benny Ferdmans devotion to Judaism, humanity and the culture that sustains it.


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About us
Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and peace of mind. Its dedicated International Organisations unit is more than your typical insurance provider. In partnership with its Intergovernmental (IGO) and Nongovernmental (NGO) clients, Cigna designs and administers employee benefits programmes, and provides expert advice on funding. These programmes cover medical as well as incapacity, disability and life benefits, with a specific focus on keeping employees healthy and productive through a range of health and well-being services. The unit is extending its knowledge of Africa to expand its footprint in the continent.


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Ghost in the Shell: Stand Alone Complex – Solid State Society
After an inital manga that was made into a much loved movie classic, I like this a whole heck of a lot better than Akira. Ghost in the Shell came out with a fantastic second movie and two seasons of an Anime version. The most recent release of this highly popular series is the Stand Along Complex Movie.
The events in Stand Alone Complex is an alternate universe to the 1994 and 2004 movies of Ghost in a Shell. In looking at Solid State Society, I really feel that there was a comparision to the 1994 movie, same villain names and references to Motoko's quest to find the truth behind the net. News have been released that this is not the end for the Ghost in the Shell series, since it's very popular….
Still I would love to see the day that Motoko and Batou get together, once again they are dropping clues and hints at the romance. Even in the Special of Innoence, they mentioned that this is the most ideal of romance, even if Motoko and Batou being nearly Cyborgs.
There was a scene in Solid State Society that actually reminded me of Matrix the movie, when the children are abducted, or how computers can actually wipe out people's memeories.
Now if you're confused by what the heck I'm writing around, I do that a lot. This is on the assumption that you even know somewhat of what I see. The general plot is told here.
The music for the series is by the impeccable Yoko Kanno…and the art is quite nice. This movie is not schedule to be release in the U.S. until 2007.


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Web Analytics for E-BusinessJuly 16, 2010 at 1:36 pm | Posted in Analytics, E-Business, SEO Services, SNS Team, Website design | 6 Comments
Tags: analytics, e-business, e-commerce, E_Commerce, Marketing your web site, Search engine Optimization, SEO, SEO Services, web analytics, webpage design, website design
Compiling statistics and evaluating each web-page visit is essential due to enormous competition for E-Business. Each visitor is a potential customer. Every business needs a way to acquire the data, arrange the information in clear terms, and create customized reports.
Many options are available and numerous product variables affect the choice to obtain maximum results. Building a web-page is a complicated project. Every consideration must be given to search engine ratings. Google offers a web-site monitoring product called Google Analytics:
Google Analytics is the enterprise-class web analytics solution that gives you rich insights into your website traffic and marketing effectiveness. Powerful, flexible and easy-to-use features now let you see and analyze your traffic data in an entirely new way. With Google Analytics, you're more prepared to write better-targeted ads, strengthen your marketing initiatives and create higher converting websites.
"Will using Google Analytics have a negative effect on my ranking?" In short, the answer is no, especially now that we've launched the asynch tracking code.
The "search" is on for the best product to evaluate each visitor to the website and provide the complete, essential facts every E-business requires to make critical marketing decisions.
Please leave your comments and observations.
Karen Arnold
Debate on Content Management SystemsJuly 8, 2010 at 3:08 pm | Posted in Clients, Our Services, SEO Services, SNS Team | 6 Comments
Tags: CMS, Content Management System, Drupal, Drupal Migration, Drupal vs Joomla, e-business, e-business management, e-marketing, Joomla, Marketing your web site, Migration to Drupal, Our client for web design work, Search engine Optimization, SEO, SEO Services, SNS system, snssystem, We care about our client, website design, why client should work with SNS
Decisions, decisions…. Our lives are full of them.
Currently the debate to decide which CMS (Content Management System) to use is at the forefront of e-business management. The competition for search engine ratings is the driving force … "Game On."
From my point of view, it appears Drupal is the leading favorite in CMS website design.
Drupal is an open-source platform and content management system for building dynamic websites. Drupal offers a broad range of features for developing a variety of websites; from personal or corporate websites to community portals (such as discussion forums and social networking websites) to complex web applications (such as e-commerce and intranet applications). The Drupal CMS enables web editors to easily publish and manage content appearing on the websites.
Practical experiments using various CMS are ongoing. It will be interesting to observe the results. The following is a quote from one such study:
Drupal vs Joomla: Which CMS is Best?
The Results: Drupal Users Love Drupal, Joomla Users Love Joomla
Drupal users list the highest client satisfaction with Drupal, and Joomla users list the highest satisfaction of their clients with Joomla. Drupal developers feel that Drupal is easier for developers to learn, and Joomla users feel that Joomla is easier to learn. After all, if you already chose Drupal or Joomla, there was probably a reason you chose it at the time.
Drupal Better for Extensibility and Large Sites
Once you get down to slightly less biased issues, it gets more interesting. Drupal users rate their CMS higher than Joomla users rated theirs in areas such as documentation (especially core and module documentation) and bugs (core and modules). Drupal users apparently feel that their add-ons integrate better with the core, and their framework makes it easier to extend their CMS's capabilities. Drupal users also rated Drupal higher than Joomla users rated Joomla for their support of multimedia, social networking, SSL, forums, event calendars, blogging, document management, SSL, internationalization, user management and permission features (a huge gap of 40%), ease of external integration, the ease of developing large, complex web sites, and the quality of add-ons for enhancing functionality.
E-commerce clients are switching to Drupal. Clients are migrating because of the marketing and SEO features available with Drupal.
The SNS System team members are experts with the many exceptional features of Drupal:
Cost Effective: Drupal is an open source application which provides a cost-effective solution for the customers.
Support Community: Drupal has a strong online support and developer community. Enhancements and updates are available at regular intervals.
Customizable: The modular architecture of Drupal simplifies adding new features/functionalities to develop custom solutions to meet individual requirements.
Which CMS is the industry leader? We each have to decide and the result of our decision will be in dollar signs.
Please leave your comments and observations.
Karen Arnold
SNS System
SEO services for Desiplaza.usFebruary 6, 2010 at 4:13 am | Posted in SEO Services | Leave a comment
Tags: desiplaza, SEO Services, website marketing
SNSSystem providing SEO services for desiplaza.us. SNS is fully committed to provide exceptional service to desiplaza.us which is providing a community service to south asian in DFW area. If you are looking to market your site, you can contact us by calling 1-877-822-3251 or send us email at email@example.com
SNS Launch SEO ServicesDecember 29, 2009 at 4:15 am | Posted in Our Services, SEO Services | Leave a comment
Tags: content creation, Key word Density, link building, Link Exchange, Search engine Optimization, SEO for Drupal, SEO for Joomla, SEO for Wordpress, SEO Services
SEO Consulting Improve Search Engine Ranking, Drastically Increase Traffic, Increase Profit From Your Site. SNSsystem provide SEO Services for companies of all sizes.
Snssystem Proviedes SEO consulting Services for Joomla, Drupal, WordPress. SEO services for Joomla, SEO Services for WordPress, SEO services for Drupal.
Create a free website or blog at WordPress.com.
Entries and comments feeds.


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PO Box 1875Hanford, CA 93232ph: (559) 584-7499alt: (408) 847-1225
Labor Consultants of California is a consulting firm that specializes in labor law and human resources. For over ten years we've assisted private business, public agencies and individuals in employment and labor related matters.
You can contact Labor Consultants of California 24 hours a day, 7 days a week. Please leave a detailed e-mail message. A response to your message will be sent within 48 hours.
Copyright 2011 Labor Consultants of California. All rights reserved.
Web Hosting by Yahoo!


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On Thu, Feb 12, 2004 at 08:36:37AM -0600, John Goerzen wrote: > I think it is perfectly reasonable for them to make their case on > debian-devel. What is it about setting out the complaint here that > offends you so much? The charter for debian-devel is technical discussion about Debian development. This isn't technical discussion, it's a demand that either a delegate reverse a decision, or the DPL remove them. That's off-topic, and utterly inappropriate from a non-developer; it would be on-topic for the technical ctte if it was brought up by a developer (which Nathanael, Ingo and Goswin aren't), and that developer was actually significantly affected by the lack of buildds (which ttbomk, no one actually is -- were this a bug, it'd be "wishlist", for it to be appropriate to involve the tech ctte it should be at least "important"). It's an ill-advised complaint because the right way for decisions to be made is to have the person who has to clean up after them making them. For buildds that's James and Ryan; and they've been doing that very well for years now. But what's particularly offensive about it, is that there have been idiotic flamewars like this against James approximately every couple of weeks for the past few years. *None* of them have been necessary or productive, and if that's the reward for the level of contributions James has offered the project, then it's clear that the project doesn't want responsible committed people to be a part of it. > Let's get the problems out in the open so they can be identified and > fixed. Flamewars on this list correlate very poorly with actual problems facing Debian. Cheers, aj -- Anthony Towns <email@example.com> <http://azure.humbug.org.au/~aj/> I don't speak for anyone save myself. GPG signed mail preferred. Linux.conf.au 2004 -- Because we could. http://conf.linux.org.au/ -- Jan 12-17, 2004
Description: Digital signature


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Our Client Profile
Our clients are successful individuals seeking;
1) investment planning advice with a minimum of $350,000 of investable family assets
2) estate & insurance planning advice
Folks who take responsibility for their financial well being. They make achieving and preserving financial independence a priority. They allocate reasonable and meaningful resources to ensure their financial security.
They also recognize the value of financial advice and want to work with an independent financial planner.
If you are concerned about planning in the event that you:
- Out live your investments (Retirement Income Planning)
- Pass Away (Estate & Insurance Planning)
- Become Disabled or Critically Ill (Income Replacement Planning)
then be assured, that working with Campbell Financial Advisors, you are a valued member of a select group of clients.
Other advisors may only focus on or offer basic product selection. Our advanced process takes it to much higher level. It is not for everyone.
We are honoured to be your advisor of choice!
To learn more about "The Campbell Financial Advisors Advantage",
Let's talk… over a coffee or tea and explore how we can help you. Your time will be well invested!


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By: Robert H. Sheinberg, D.P.M., D.A.B.P.S., F.A.C.F.A.S.
The talus is the bone that connects the leg to the foot. The bone is covered mostly by cartilage and has no muscular attachments to it. Ligaments connect the talus to the lower leg bones and to the bones in the foot. Fewer than 1% of all fractures in children and teenagers occur to the bone of the talus.
Fracture to the talus can also occur to the joint surface. This is commonly referred to as osteochondritis dissecans. This fracture is characterized by injury to the joint surface called the cartilage and is often accompanied by injuries to the bone itself. When osteochondral fractures are suspected based on x-rays, MRIs and/or CT scans may be necessary to further evaluate the injury.
If persistent pain and deformity are present, surgery may be necessary to realign the bone that may be malunited. If the joint below the talus or the ankle has been affected, surgery may be necessary to either reconstruct or fuse the joint, thus allowing a better prognosis. Unfortunately, limitations of the foot and ankle may follow.
The fractures of the talus may also be avulsion type. This occurs when a ligament pulls a small piece of bone off of the talus. Small nondisplaced fractures can be treated conservatively with a cast. It may be necessary to be nonweightbearing for up to six weeks. If large avulsion fractures are present and affect portions of the joint surface, open reduction and internal fixation may be necessary to promote healing of the fracture.
Talar neck fractures can be devastating injuries that can occur from forcing the foot up into the leg. It can occur in motor vehicle accidents when somebody pushes their foot down on a brake or pushes their foot down on the floorboard at impact. Injuries to the talar neck in pediatric patients are treated similar to the way they are in adults. All nondisplaced fractures can be treated conservatively with a cast below the knee. These must be treated nonweightbearing until the fracture has healed. Other fractures may be displaced, which also disrupt to the blood supply to the bone. Although these are uncommon, they may be devastating injuries to the bone and the joints around them. Fractures would need to be immediately reduced and fixed to avoid long-term problems. Even with the best procedures and fixation of these fractures, small areas of bone can still be devoid of blood supply, creating problems.
Signs and symptoms of talar fractures include diffuse swelling and pain throughout the ankle and that portion of the foot. Difficulty moving the foot will be common. In severe cases the bone can actually pop through the skin and the joints can dislocate.
X-rays are necessary to evaluate the fracture. In some cases CT scans may be needed to fully evaluate the injury and determine its approach and treatment. The long-term prognosis of talar fractures depends on the degree of injury to the bone and cartilage. Osteochondral fractures may be treated conservatively by placing the patient in a cast below the knee, avoiding weightbearing for at least eight weeks. This will be followed with a walking boot to maximize the healing process. If persistent pain is present, arthroscopic surgery may be necessary to debride the fracture fragments and micro fracture the joint surface to help develop fiber cartilage. This would resurface the bone with cartilage that is not as durable as real cartilage that we are born with. However, it does help to minimize the problem. Talar neck fractures that are nondisplaced will generally go on to uneventful healing. The prognosis for fractures that involve the neck of the talus and affect the blood supply to the area may be very poor. Small avulsion fractures that are treated have an excellent long-term prognosis and will allow the child or teenager to return to all sports and activities without any long-term problems.


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Holiday Gift Guides: Gifts For A History Buff
When around a history buff, you are constantly barraged with "fun facts" about the Trail of Tears or working conditions during the Industrial Revolution, all of which are decidedly NOT FUN. There is no Holocaust documentary on Netflix he hasn't watched, no presidential factoid too random to mention, no book too massive or tedious to read and no museum not worthy of a visit during his next vacation.
Despite the constant eye rolling you find yourself doing and extensive bargaining with other family members about who has to sit next to him at dinner and hear him prattle on about the Louisiana Purchase, his extensive knowledge of world history has rubbed off on you no matter how hard you've tried not to listen to him. Any time you know something you didn't think you knew (something about the War of 1812 or the Cuban Missile Crisis), you can pinpoint it back to a hazy discussion you had with the history buff, probably against your will. People around you are weirded out that you know so much about Millard Filmore, but they're also kind of impressed. Thanks, history buff!
So, to honor this guy's obsession with the past while helping him increase his knowledge of things that are old and irrelevant (or ARE THEY?), we've rounded up six gifts perfect for the history buff.
1. Teddy Roosevelt Ruff Ryders T-Shirt ($20, Human): When DMX came out with "Ruff Ryders' Anthem" in 1998, everyone else just thought it was another braggadocious rap song, but the history buff lost his freakin' mind. Why? Because "Ruff Ryders" is a ludicrously-spelled hat-tip to the "Rough Riders," a real-deal U.S. military cavalry during the Spanish-American War, which counted Teddy Roosevelt as one of its (most famous) members. The history buff told this to anyone who would listen at the time, which was nobody. This Teddy Roosevelt Ruff Ryders T-shirt allows the history buff to reclaim the Rough Riders/Ruff Ryders moniker to its rightful place in history.
Related Stories
2. Hamilton Soundtrack ($19, Amazon): The Hamilton phenomenon has reached a fever pitch, turning people who never cared about history before into experts on things like the Constitutional Convention and the Federalist Papers. To them, the history buff says, "Welcome, jerks, I've been here this whole time, wanting to talk about Aaron Burr!" If the history buff hasn't already seen or heard Hamilton, it's completely up his alley and a great gift to give him. Bonus: you'll have someone to talk about Hamilton with, because in the weeks and months after you first listen to Hamilton, it's all you want to talk about/sing/scream "YOU DON'T HAVE THE VOTES." Now you know how the history buff has felt—his entire life.
3. American Flags Poster ($29, Pop Chart Lab): Since the debut as the rebel flag in 1767 (prior to Betsy Ross' contribution, of course), the American flag has undergone 48 versions, many of which the history buff might not even know about. Want to stump him or teach him something for the first time? Get him this poster.
4.Ken Burns' America Box Set ($70, PBS Store): We could argue that Ken Burns is the ultimate history buff, the Babe Ruth of painstakingly researched documentaries about our collective history. This box set features seven Ken Burns documentaries—558 minutes in total—on the founding of quintessential American institutions, like congress, radio, the Brooklyn Bridge, and more. Think about it this way, if the history buff is spending hours watching a documentary, you'll get a reprieve from him taking any lull in the conversation to insert a "Hey, did you know that...."
5. The History of the World in 1,000 Objects($34, Amazon): The history buff might revel in reading 1,000-page books in tiny, tiny print about the sinking of the Lusitania, but most of us like books that are either shorter, more easily digestible, or at least have PICTURES. Allow the history buff to rest his eyes while still expanding his useless knowledge collection by gifting him The History of the World in 1,000 Objects. Compiled by the good nerds at The Smithsonian, the illustrated book showcases objects that made an impact on world history.
6. The New York Times: Front Pages 1851-2012($35, Amazon): Since its founding, The New York Times has been the standard-bearer for the world's news (regardless of what our president-elect might say), and the history buff will delight in being able to leaf through over 150 years worth of front pages.
Amanda Waas is the creator of You're Welcome, a gift guide site for all of life's awkward occasions. Her writing has appeared in Every Day With Rachael Ray, Glamour, Made Man, HiConsumption, AOL's Shelterpop, DIY Life and various others. Follow her on Twitter, Pinterest, and Facebook and sign up for her succinct, not-annoying weekly e-newsletter for gift suggestions sent right to your inbox.


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Former CBS News correspondent and bureau chief David Dick died yesterday of cancer at his home in his native Kentucky. He was 80.
Dick worked at CBS from 1966 to 1985, winning an Emmy for his coverage of the assassination attempt on then-presidential candidate George Wallace. Dick also served as South American bureau chief from 1978-1979.
After his years at CBS, Dick went on to become director of the University of Kentucky's school of journalism. He also wrote several books, including one on his 17-year battle with prostate cancer.
Former CBS colleague Roger Mudd tells the Lexington (KY) Herald-Leader that Dick "was an indefatigable reporter" who was "very, very modest…the television was almost secondary to his desire to get it right and to do it well."


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NUA Nursing Assistant
NUA 101 - Nurse Aide Health Care Skills 4 Credits
Prepares the student to perform the fundamental skills of the nurse aide. Basic nursing skills, communication skills, restorative services, personal care skills, safety and emergency care issues are covered. Includes knowledge and/or principles of asepsis, OSHA and HIPAA regulations. Ethical behaviors, cultural sensitivity and principles of mental health will be addressed, as well as patient/resident rights.
(Contact hours - 82.5)
Corequisite: NUA 102, NUA 170
NUA 102 - Certification Exam Prep .5 credits
Helps prepare the student for the National Nurse Aide Assessment Program (NNAAP) examination.
(Contact hours - 7.5)
Corequisite: NUA 101 or permission of instructor
NUA 170 - Nurse Aide Clinical Experience 1.5 Credit
Applies knowledge and skill gained in NUA 101 to patient care.
(Contact hours - 37.5)
Prerequisite or Corequisite: NUA 101, NUA 102


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I'm selling my Kindle. Especially now that I've seen how outrageously priced these things are getting on eBay. But mostly for some other reason.
I want to make sure that Anita Rowland's grandson has as nice a Christmas as he can have given that Anita died this past week. So, if you buy my Kindle all the money from its sale will go to little Riley (minimum price: $450, includes three books which I'll throw in for free).
Any takers?
Oh, and Chris Pirillo points out that his picture included not just Anita Rowland, but also Marc Orchant, another one of my friends who died in the past week.
Both of these things hit me hard today because this is the first day I've really had time to decompress after hearing these awful news.


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- This event has passed.
ASUG Wisconsin Chapter Meeting
August 4, 2016 @ 8:00 am - 5:00 pm
In addition to hearing a customer story from Rockwell Collins, attendees chose from three breakout educational tracks: HANA, E-commerce, and analytics. Simply ILM was a sponsor of this ASUG Wisconsin Chapter meeting.


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Month: January 2008
Smudged Cross Has Important Significance
"What is that dirt on your forehead?"
"Here, let me wipe off your forehead. There's a smudge of some kind on it."
One of those statements or similarities will be said numerous times next Wednesday, Feb. 6. At least our experience indicates such. Many people will have a cross marked with ashes on their forehead, and those kindly noticing won't know why.
Glamorous, Big-Hearted Quarter Horse Mare Is World's Champion Superhorse
Essential To Donate, But Give Efficiently
Sure are lots of folks with their hands out.
Funds are necessary to support activities, and it takes assistance so they survive and prosper. As incredible as the number needing resources and conducting drives to collect them is the amount so graciously and abundantly given in support. No question one ought to give. The Bible tells us so, and there is no greater feeling than helping another.
Mother-Daughter Team Renowned For Red Dun Trail Horses
Scavenging Coyotes Have Redeeming Ways
Wily coyotes have been on the prowl these winter days.
Stockmen have long given coyotes a bad name because the varmints will scavenge the chicken house, grab lambs, kid goats or kittens, and kill and consume a baby calf, if circumstances are right. On top of that, coyotes can spread diseases, including rabies.


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Yannick Lehnhausen
I don't know
Introduction Learning from the master Ansel Adams himself, keeping a notebook to record your metadata is a good way to improve your photography. Ansel Adams notebook sheet Shooting 4x5 Large Format is a completely different process compared to shooting 35mm and even Medium Format. Bellowmovements and the slow shutter speeds due to the narrow apeture give you so much more to work with and around.
January 7, 2021
Switching From ncftp to lftp
I enjoyed my workflow with ncftp, uploading all files with a one-liner. Sadly ncftp can't (or I couldn't figure out how to) skip existing files and upload only new and/or modified files. lftp on the other hand has the option to only upload new/modified files with the --only-newer flag. With lftp I can upload all the necessary files by running lftp sftp://server --user username --password password -e "set ftp:ss-allow no; mirror -R local-path remote-path --only-newer; quit"
November 5, 2020
My ZSH Setup in Archlinux
ZSH After switching from Bash to ZSH, I discovered oh-my-zsh. oh-my-zsh oh-my-zsh is a great customizable framework adding a lot of functionality to ZSH. While I heard and on older hardware definitely noticed the overhead from oh-my-zsh throttling the performance of the terminal, I have no problem with the small setup I am using at the moment, especially on a new device like the T480s. plugins The cool part about oh-my-zsh is the easy plugin management.
July 14, 2020
Install and Set Up Clion on Archlinux
Installing Clion Since Clion is available from the AUR you can simply install it with your favourite AUR package manager. I switched from pacaur to yay but made an alias so I can still use the pacaur command (don't ask me why). In my case I would write pacaur -S clion in the terminal, which downloads the package and runs the makepkg script. And that's how you install clion on Archlinux.
October 17, 2019
TIL LightDM can't start Wayland
Since switching to the T480s I had some scaling problems running Budgie. As it turns out, a lot of these problmes come from using X instead of wayland. I had never used wayland before but figured out, if Fedora and Ubuntu use it as their main display server, I could give it a try. Apparently GNOME automatically installs with option to start the desktop environment with wayland instead of X but due to some bugs in LightDM I couldn't select GNOME with Wayland as my DE.
July 8, 2019
Developing and Scanning Film at Home
Developing the film Recently I started to develop my own negatives. I became an avid analog shooter last year but never dared to develop the negatives at home. After watching a lot of different YouTube channels like Matt Day and the Art of Photography talk about developing film, I got more interested and started researching. As it turns out, some shops sell beginners kits with everything you need f.e. the Paterson Tank, a changing bag and all the chemicals necessary.
June 30, 2019
Post activity


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There are a slew of smart home products that will keep an eye on your house when you're not home. However, almost all of them rely primarily on cameras. Rather than grounding a system in video monitoring, Samsung has designed a connected collection of simple, video-less sensors that monitor everyday home occurrences such as open doors and windows, or someone (or something's) location.
The SmartThings Home Monitoring Kit ($250) includes a system hub, a motion sensor, a smart power outlet, and two multipurpose sensors that can tell if a door or window is ajar. There are other sensors that aren't included in the kit, which you can add to your setup for a bit extra. There's a water leak sensor you can install next to your water heater, and an arrival sensor, a little keychain fob, can learn when people (or pets) are in a certain area. There's even a camera, if you want to add one.
The hub connects directly to your home network, and the sensors connect to the hub over a ZigBee network. From there, you run and monitor the whole shebang from the SmartThings mobile app, even if you're not at home.
And it's a good thing, too. Because now you can tell if someone is milling about your house---possibly due to that suspiciously open window---and for some reason splashing water dangerously close to your water leak sensor while your dog---who's wearing the Arrival Sensor on his collar---is hurrying home to get to the bottom the whole situation.
But don't wait for the dog. Use the app to trigger the Power Outlet and instantly turn on your brightest light. Hopefully the startled, blinded intruder will run away and take his water with him.
Filling your home with a smart system that you can control with your phone is just the start. The real power move is making even more devices talk to each other. A service called If This Then That (IFTTT) has pre-made recipes that can connect your devices. You can use the service to program your devices to run routines, react to triggers, or pass commands to other devices in your home. The Internet of Things is a string of connections between pieces of hardware, so set them up to control each other.
Keys Are So 2015
Because SmartThings communicates over a ZigBee network, the SmartThings system is compatible with a variety of third-party door locks that also connect to ZigBee. Which is great because you lost your keys again. Use this IFTTT recipe to instantly unlock your front door whenever you arrive home in your Automatic-enabled car.
Pink Elephants On Parade
You remember being a kid, and being fascinated with your parents' liquor cabinet. Or maybe you don't really remember that night at all. Slap a SmartThings Multi-sensor on the liquor cabinet and get an alert if that door ever opens.
No More Mr. Couch Potato
After a long day at work, what's better than plopping down on the couch to aimlessly stream Netflix for six straight hours? Fight the power, my friend. Use this IFTTT recipe to power on your TV only after your UP by Jawbone determines you've taken your daily 10,000 steps.
The Deflector Shield
Remembering to arm your home security system whenever you leave the house is hard work, man. Grab your SmartThings Arrival Sensor and automatically arm your iSmartAlarm system whenever you leave home.
Water, Water Everywhere
The drain beneath the kitchen sink is leaking, but how in the world would you know? Good thing you installed that Water Leak Sensor (not included in the Kit). Use this IFTTT recipe to have SmartThings call your phone if moisture is detected.


text: Following the trend of the pandemic which is known as Covid_19, The team SNE PROMOTIONS out of their topmost generosity has taking it up on them selves to give out thousandS of safety materials which include face masks to the good people of Onitsha environment, this initiative is called MASK UP ONITSHA. it's of no other motive but to take a civic part to help curb the spread of the deadly pandemic known as covid_19 and also to help some of the poor masses who can't afford the face mask. It's a common knowledge that putting on the face mask is one of the topmost preventive measures mapped out by WHO( WORLD HEALTH ORGANIZATION) to help prevent the spread of COVID_19 and also prevent from others contacting it,so the necessity to have one is made obvious here. This generous act by SNE PROMOTIONS team will be taking place on the 9th of may, 2020. Stay tuned guys and always support the TEAM SNE PROMOTIONS. "the entertainment plug"


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VISEV stands for Vulnerability, Social Integration and Violence; Mental Health, Intellectual Disabilities and Autism Spectrum Disorders. With financial support from the Fonds de recherche sur la santé et la culture, the research team emerged from a desire to bring together, through an interdisciplinary approach, social, legal and clinical expertise in order to develop a research program around social integration of people with challenging behaviors.
Social integration of people with severe mental health problems (schizophrenia and associated disorders, bipolar disorders, major depression) or other developmental disorders (intellectual disability and autism spectrum disorders) have raised several concerns in Quebec and elsewhere in the world.
Challenging behaviors are one of the main obstacles to sustainable social integration and long-term recovery for these populations. Compartmentalization between different sectors (social and health services network and civil and criminal justice, for example) is often excessive.Interventions are therefore based on a piecemeal and instinctive approach rather than on scientific and solid conceptual foundations.
In terms of research, the VISEV Team is today the only interdisciplinary program meant to build bridges between psycho-socio-legal fields in regards to mental and developmental disorders. This is particularly true for research focused on people with challenging behaviors within vulnerable populations.
The VISEV grouping aims to:
- analyze facilitators and obstacles to social integration among vulnerable persons with challenging behaviors
- target best practices for these persons, their relatives and the general public
- provide the various professionals with the appropriate tools in their daily work with vulnerable individuals
The team's research program focuses on three main areas:
- Determinants of social integration
- Systems' responses to challenging behaviors
- Bridging between research and practice
The main sought-after effect throughout the team's program is to reduce the risk of excessive compartmentalization between health, social and legal services, with the aim of adapting practice to the needs of vulnerable persons.
The team expects notable fallouts in terms of scientific knowledge as much as on practice and local, national and international policies.
Jean-Philippe Gagnon, coordinator
Research Centre
Douglas Institute
Perry Pavilion,
Room E-4112
6875, boulevard LaSalle
Montréal (Quebec) H4H 1R3
Telephone : 514 761-6131, extension 3361


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Last updated on 1 June 2020
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