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- Exterior: Meteor Gray Metallic
- Interior: Black
- Stock #: 14858
- Engine: 3.0L V6 Diesel Engine
- Transmission: Automatic
- Warranty: 4yr/50,000mi Factory Warranty
Porsche Cayenne Warranty Information
4yr/50,000mi Factory Warranty
Bumper to Bumper Warranty, excludes wear and tear items.
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- 500 W Copans Rd
- Pompano Beach, Florida 33064
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- This vehicle located at:
- Champion Porsche
- 500 W Copans Rd
- Pompano Beach, Florida 33064
- 954-946-4020
- Map this location »
Porsche Cayenne Standard Equipment
- Wheels: 8J x 18" Cayenne ET 53
- Tires: P255/55R18 AS
- w/Silver Accents w/Locks
- Spare Tire Air Compressor
- Steel Spare Wheel
- Compact Spare Tire Mounted Inside Under Cargo
- Clearcoat Paint
- Body-Colored Front Bumper
- Body-Colored Rear Bumper
- Black Wheel Well Trim
- Aluminum Side Windows Trim and Black Front Windshield Trim
- Body-Colored Door Handles
- Body-Colored Power Heated Side Mirrors w/Power Folding
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Deep Tinted Glass
- Rain Detecting Variable Intermittent Wipers w/Heated Jets
- Front Windshield -inc: Sun Visor Strip
- Fully Galvanized Steel Panels
- Lip Spoiler
- Body-Colored Grille
- Power Liftgate Rear Cargo Access
- Power Tailgate/Rear Door Lock Included w/Power Doors
- Fully Automatic Projector Beam Halogen Daytime Running Headlamps w/Delay-Off
- Front And Rear Fog Lamps
- LED Brakelights
- Wheels w/Silver Accents w/Locks
- Tailgate/Rear Door Lock Included w/Power Door Locks
- Front Bucket Seats -inc: 8-way electric adjustment (seat height, seat angle, backrest and fore/aft position).
- Leather Front Seats w/Leatherette Back Material
- 8-Way Driver Seat -inc: Power Recline, Power Height Adjustable, Power Fore/Aft and Power Cushion Tilt
- 8-Way Passenger Seat -inc: Power Recline, Power Height Adjustable, Power Fore/Aft and Power Cushion Tilt
- 40-20-40 Folding Split-Bench Front Facing Manual Reclining Flip Forward Cushion/Seatback Leather Rear Seat w/Manual Fore/Aft
- Manual Tilt/Telescoping Steering Column
- Gauges -inc: Speedometer, Odometer, Oil Pressure, Engine Coolant Temp, Tachometer, Oil Temperature, Trip Odometer and Trip Computer
- Power Rear Windows and Fixed 3rd Row Windows
- Leather/Metal-Look Steering Wheel
- Front Cupholder
- Rear Cupholder
- Remote Keyless Entry w/Integrated Key Transmitter, 4 Door Curb/Courtesy, Illuminated Entry, Illuminated Ignition Switch and Panic Button
- Remote Releases -Inc: Power Trunk/Hatch, Power Fuel and Power Rear Window
- HomeLink Garage Door Transmitter
- Cruise Control
- Dual Zone Front Automatic Air Conditioning
- HVAC -inc: Underseat Ducts and Console Ducts
- Illuminated Locking Glove Box
- Driver Foot Rest
- Interior Trim -inc: Piano Black Instrument Panel Insert, Piano Black Door Panel Insert, Piano Black Console Insert and Metal-Look Interior Accents
- Full Cloth Headliner
- Leather Door Trim Insert
- Leather/Metal-Look Gear Shift Knob
- Day-Night Rearview Mirror
- Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination and Driver And Passenger Auxiliary Mirror
- Full Floor Console w/Covered Storage, Mini Overhead Console and 5 12V DC Power Outlets
- Front And Rear Map Lights
- Delay Off Interior Lighting
- Full Carpet Floor Covering -inc: Carpet Front And Rear Floor Mats
- Carpet Floor Trim and Carpet Trunk Lid/Rear Cargo Door Trim
- Trunk/Hatch Auto-Latch
- Cargo Area Concealed Storage
- Roll-Up Cargo Cover
- Cargo Features -inc: Spare Tire Air Compressor
- Cargo Space Lights
- FOB Controls -inc: Trunk/Hatch/Tailgate, Rear Window Only and Windows
- Refrigerated/Cooled Box Located In The Glovebox, Driver / Passenger And Rear Door Bins and 1st Row Underseat Storage
- Power 1st Row Windows w/Front And Rear 1-Touch Up/Down
- Delayed Accessory Power
- Power Door Locks w/Autolock Feature
- Systems Monitor
- Trip Computer
- Outside Temp Gauge
- Analog Display
- Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
- Front Center Armrest and Rear Center Armrest
- 2 Seatback Storage Pockets
- Perimeter Alarm
- Engine Immobilizer
- 5 12V DC Power Outlets
- Air Filtration
- Remote Releases -Inc: Power Trunk/Hatch and Power Fuel
- FOB Controls -inc: Trunk/Hatch/Tailgate and Windows
- Engine: 3.0L V6 Diesel w/Turbocharger & DFI
- Transmission: 8-Speed Tiptronic S Automatic -inc: start/stop function.
- 3.27 Axle Ratio
- GVWR: 2,840 kgs (6,261 lbs)
- w/Driver Selectable Mode, Tiptronic S Sequential Shift Control w/Steering Wheel Controls and Oil Cooler
- Full-Time All-Wheel Drive
- 85-Amp/Hr 450CCA Maintenance-Free Battery
- 220 Amp Alternator
- Towing w/Trailer Sway Control
- Gas-Pressurized Shock Absorbers
- Front And Rear Anti-Roll Bars
- Hydraulic Power-Assist Steering
- 26.4 Gal. Fuel Tank
- Quasi-Dual Stainless Steel Exhaust w/Powdercoated Tailpipe Finisher
- Permanent Locking Hubs
- Double Wishbone Front Suspension w/Coil Springs
- Multi-Link Rear Suspension w/Coil Springs
- 4-Wheel Disc Brakes w/4-Wheel ABS, Front And Rear Vented Discs, Panic Brake Assist, Hill Descent Control, Hill Hold Control and Ceramic Discs
- Transmission: 8-Speed Tiptronic S Automatic -inc: start/stop function
- GVWR: 2,850 kgs (6,283 lbs)
- Transmission w/Driver Selectable Mode, Tiptronic S Sequential Shift Control w/Steering Wheel Controls and Oil Cooler
- Electronic Stability Control (ESC)
- ABS And Driveline Traction Control
- Side Impact Beams
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Tire Specific Low Tire Pressure Warning
- Dual Stage Driver And Passenger Front Airbags
- Curtain 1st And 2nd Row Airbags
- Airbag Occupancy Sensor
- Driver Knee Airbag and Rear Side-Impact Airbag
- Rear Child Safety Locks
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
- Radio: CDR-31 AM/FM/CD Audio System -inc: 7-inch color touchscreen, single CD drive supporting MP3 audio playback, and 10 speakers.
- w/Seek-Scan, Compatible Remote CD, Clock, Speed Compensated Volume Control, Aux Audio Input Jack, Steering Wheel Controls and External Memory Control
- Audio Theft Deterrent
- Concealed Diversity Antenna
- Bluetooth
- Bluetooth Wireless Phone Connectivity
All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. The price for listed vehicles as equipped does not include charges such as: License, Title, Registration Fees, State or Local Taxes, Dealer Prep, Smog Fees, Credit Investigation, Optional Credit Insurance, Physical Damage of Liability Insurance, or Delivery Fees. DEALER makes no representations, expressed or implied, to any actual or prospective purchaser or owner of this vehicle as to the existence, ownership, accuracy, description or condition of the listed vehicle's equipment, accessories, price, specials or any warranties. Any and all differences must be addressed prior to the sale of this vehicle.


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Go Back
Created in 1999 by Alex Calderwood, who passed away last November, Ace Hotel is famous for disrupting the hospitality industry with a fresh identity catering to the "creative class." Countless books, articles, and blog posts have already extolled the strengths of that identity (and Portlandia has mocked its eccentricities).
For example, according to a 2010 post on this blog, the brand's approach to co-branding and partnerships is "endlessly creative" and "always perfect." Gawker quotes the co-founder of review site Mr & Mrs Smith: "I can't think of another hotel group with such a strong brand and all-pervading identity – everything from the cocktails to the cleaning signs is unmistakeably Ace." On a recent trip to New York, this author had the pleasure of staying at Ace Hotel.
The room's artwork (local artist) was impressive, as were the vintage-style furnishings (Smeg fridge, reclaimed mirrors) and carefully selected brand partnerships (Fred bottled water, Pearl+ soap-on-a-rope). But it's more than art, music, and hipster-friendly ephemera that surrounds the guest at Ace; painted on the walls, printed on signs, handwritten onto the bill, words also permeate one's stay. And it's through these words—through the brand's voice—that the hotel's personality shines brightest.
It starts with an amusing, reassuring welcome note on the front doormat: "You are here." Once inside, signs at the elevators remind guests, "If you took the stairs you would be there already."
Many other hotels have exploited the "Do not disturb" sign as an opportunity for brand expression; Ace provides a "Not now" magnet stuck to the room's metal door. In the room, clothes hangers assert, "You look good in that," seals on the minibar liquor predict, "This will be your drink," and under the towel rack, a painted message quips, "Want a fresh towel? Leave it in the tub. No tub? Leave it in the shower. No shower? Leave it in the sink. No sink? Leave it on the floor. No floor? Leave."
This is Ace's distinctive style of writing—informal, quirky, irreverent, witty, and blunt. Clearly, it's not appropriate for every brand in every industry. But it would be a mistake to disregard Ace as nothing more than an extreme case and assume other brands can't benefit from this approach. Poignant or playful, rash or reserved—just as public speakers must "find their voice" if they wish to be heard and remembered, so must every brand. As with people, having less of an "in your face" personality is not the same as—nor is it an excuse for—having no personality at all.
In a 2011 interview with The New York Times, Calderwood explained, "There's a lot of pieces of the puzzle. It is not just an interesting design, it is not just the right choice of typeface, it is not finding the right executives or team — it is all those pieces of the puzzle." At Ace Hotel New York, the completed puzzle is that much richer because the brand's voice colors every piece, first to last. In one more demonstration of that unique sense of humor, the visit ended with a handwritten note at the bottom of the bill, stating simply, "Thank you for sleeping with us."
Rob Meyerson is Director, Verbal Identity, for Interbrand San Francisco.
Category: Hospitality and Travel
brand partnerships
Alex Calderwood
brand voice
Welcome to the Interbrand blog! Read our thoughts and insights on branding.

subset: commoncrawl


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Posts tagged: gui boratto
Nackt DJ set from the Techangle after-party @ Riddim in Oakland, 6-8-2013. Very fun to branch out and DJ heavier Techno than I usually play. Deep and dark techno balanced out with some bass-heavy tech-house for good measure. Was a treat to hear these tunes on the Turbosound system at Riddim! Thanks to Techangle for having me out!
1) George Fitzgerald - Thinking of You
2) Them Jeans - Vowel Play
3) Paleman - Half Out
4) GoldFFinch - 828
5) Alfie - The Testament
6) Robert Babicz - Astor (Gui Boratto)
7) Bobby Champs - Bureau
8) Malente and Zero Cash - Jail Babe
9) Four Tet - For These Times
10) Bruce Trail - Beatrice
11) Paleman - Etch
12) Dusky - Three Colours
this song is very great too!
Gui Boratto - Destination Education (Terranova Mix)


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Hollywood is no stranger to embracing the sex with no strings attached genre of film.
In the newly released movie Friends With Benefits, Mila Kunis and Justin Timberlake play two recently dumped friends who turn to each other for solace – between the sheets.
In today's day and age, it's a phenomenon we all can relate to – people either don't have time for a relationship, or just simply can't find Mr or Mrs Right.
A Michigan State University study found about 60 per cent of participants admitted to engaging in at least one FWB arrangement at some point in their lives.
In the movies, the two causally hooking up usually end up falling in love and living happily ever after.
But the found that only 10 per cent of FWB arrangements ended up in real romantic relationships.
It also found that a quarter of FWB ended up ruining the friendship. But this means three in four had a successful causal sex relationship!
So, if ultimately you are looking for a serious relationship taking the FWB path will usually disappoint.
But if you're up for a bit of fuss-free horizontal tango then FWB could just be the answer.


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Unique to Pacifica
The federal government has created several tax benefits for families who are saving, or already paying, for higher education. There are also benefits for people who are repaying student loans. The National Association for Student Financial Aid Administrators (NASFAA) provide an excellent resource explaining the benefits and qualifications for each tax relief program. Visit their website at http://www.irs.gov/individuals/article/0,,id=96341,00.html.
For more information on these programs contact your accountant or you may telephone the IRS Office of Public Liaison at 202-622-2970 or visit the website at www.irs.gov.
Pacifica Graduate Institute • 249 Lambert Road, Carpinteria, CA 93013805.969.3626 ext.103 • email@example.com
Pacifica Graduate Institute is Accredited by the Western Association of Schools & Colleges (WASC). Site Map


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This is commendable, because schools should be accountable for what happens with the money they receive from the state.
However, legislators must make sure that their efforts aren't counterproductive. That happened in the last session when legislators approved the addition of two years of foreign language to the Hathaway Success Curriculum, a curriculum that students around Wyoming are required to complete in order to attain the highest level of the state's Hathaway scholarship.
The requirement has had a negative effect on enrollment in vocational, performing and fine arts classes as students moved into foreign language classes to meet the Hathaway requirements. In effect, the law forces the best students into a box where the option to study vocational agriculture or participate in both band and choir is limited, if not eliminated entirely.
Learning a foreign language is a worthwhile goal in today's world, but mandating it at the expense of other important courses of study as a requirement for a scholarship takes away an important choice students and their parents might find valuable.
Last week, Wyoming's House of Representatives passed legislation amending the Hathaway curriculum to allow students to substitute vocational courses or fine and performing arts classes for foreign language courses and still qualify for the highest level of the Hathaway scholarship.
The bill is now in the hands of the Senate. We hope senators will concur with the House and restore that choice to Wyoming students and their parents.


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Series Preview - Chicago Cubs vs Detroit Tigers
The Tigers remind me a lot of Cubs teams of yore. They've got three pretty good hitters (Cabrera, Inge, and Granderson) and a bunch of pretty bad hitters (um...everyone else). When I see that, my mind wanders to the days of Sosa, Grace, and whoever the third guy is in any given year.
Those aren't such great memories. Why'd I have to bring those days up again.
I'm not crying. I'M NOT CRYING.
Of course, the Tigers are employing that formula and actually winning a bit. I guess it helps to have some half-decent pitching. Crazy, right?
So anyway, in this series the guys to watch out for are the three I mentioned. Seriously. Nobody else on that team can hit. Ordonez has lost the ability to catch up to the fastball, Adam Everett never could hit, and Placido Palanco, the fourth tenor, has lost the ability to hit the high notes - er, fastballs. Not so impressive.
But you know what's weird? What's weird is that the Tiger's have hit better at home - a lot better - than on the road. Given the cavern that is Tiger Stadium, that's fairly surprising. I know they brought in the fences and all, but what happened to the park that caused people to say that the Tigers would never sign a big name free agent hitter? Have I just not been paying attention? Do I pay that little attention to the American League?
Oh. Wait. Yeah, that's it. American League baseball is boring. Right.
Got it.
The Matchups
Tuesday, June 23rd - Carlos Zambrano vs. Edwin Jackson
Incidentally, also like Cubs teams of yore*, the Tigers have three good pitchers and a bunch of mediocre/bad pitchers. That is, if you believe that Edwin Jackson is a good pitcher. Turned into a starter by the Tampa Bay Tampas of Tampa, Jackson has had a bad season followed by a mediocre season and then now this season. I guess he's improving?
(* my what, you ask? Mmmmm...punny)
I dunno what's come over Jackson (probably the fact that he's allowed a .255 BABIP. Anything under .290 is considered luck to some degree), but it'd be great if he decided to stop. Like, today. I'm not, however, going to say that the Cubs should get to him and he's due to fall apart. Every time I say that, things get bad. Every single time.
Zambrano has been a beast since returning from the DL. He's been nearly unhittable, keeping the ball on the ground and the hitter off balance. I'd be more worried about the lack of strikeouts if he didn't look so good out on the mound.
Wednesday, June 24th - Rich Harden vs. Rick Porcello
Rich Harden, on the other hand...not so good. What the hell happened to this guy? I guess the easy answer would be to point at an injury as injuries can lead to poor control. I mean, maybe that's it. Or maybe he's just off to a really bad start. Either way, it's be just super if he'd turn it around.
Rick Porcello, a rookie for the Tigers, has underwhelming numbers but pretty good success. He doesn't strike out a ton of people and his control is nothing all that amazing, but he's been effective this year. He throws about 1.5 groung balls for every play ball, so that's probably why he's gotten away with the middling periferals.
Thurday, June 25th - Ted Lilly vs. Armando Gallaraga
Lilly continues to be the solid of the solid, with his worst outings coming in at "okay". He hasn't suffered through a really terrible start since April. His secret? Feasting on the blood of the Trixies. Sadly, Trixies are nowhere to be found in Toronto, so he never had the chance to really find his true talent level.
Also, did you know you can make a really fetching lamp out of the skull of a Chad? True story.
Gallaraga has been one of the crappy two thirds of the Tiger's rotation (that was a mouthful). That's probably all you need to know.
Are the Cubs the new hotness or what their hotness simply a result of playing crappy competition? Wouldn't you like to know.
Tip for Purchasing Tickets Online
Most online brokers and marketplaces in the secondary market charge a service fee during checkout regardless of what you are purchasing, such as Chicago Cubs tickets or anything else. Typically you can walk through the first few steps of checkout to find out if there will be any additional charges.. From your friends at Neco.com, the home of transparent pricing.


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HARTFORD, Conn. (AP) -- Connecticut lawmakers are voicing concerns about recent incidents involving the Metro-North commuter rail line, saying some of their constituents don't feel safe riding the trains.
The General Assembly's Transportation Committee on Wednesday received an update from state Department of Transportation Commissioner James Redeker, who expressed confidence that the railroad's condition "is in better shape than ever."
Earlier this month, there was a deadly derailment on a Metro-North line in New York. In May, there was a derailment in Bridgeport that injured 76 people. Later that month, a track foreman was struck and killed.
Wilton Sen. Toni Boucher said she's receiving calls for the first time from constituents worried about their safety. She and other lawmakers suggested Connecticut investigate whether another vendor might better operate the commuter rail line.
KMSP-TV11358 Viking DriveEden Prairie, MN 55344
Phone: (952) 944-9999Fax: (952) 942-0455


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About the Expert
Dawn Rivers Baker
Guest News Analyst
The MicroEnterprise Journal Editor-In-Chief Dawn Rivers Baker has
distinguished herself as the only national journalist exclusively
covering news that affects the nation's more than 20 million small
businesses. more
Small Biz News Archives
According to Liz Jazwiec, service excellence isn't about improving outcomes and results; nor is it about treating customers like royalty. Here, she spotlights six myths about customer satisfaction that may be keeping you from receiving the excellent customer satisfaction ratings you deserve.
Gulf Breeze, FL (September 2014)Whatever your industry, you know its more important than ever to provide excellent service. Competition is fierce, and in this economy, you cant afford to lose a single customer. But precisely BECAUSE money is so tight, you cant shower every customer with rose petals and champagne.
Relax. Liz Jazwiec has some welcome news: Often, changing just a few little things can have a huge impact on customer perception.
Actually, youre probably doing a lot of things right alreadyyou just need to highlight them to your customers, who may not be aware of the excellent services youre providing, says Jazwiec, author of the new book Service Excellence Is as Easy as PIE (Perception Is Everything) (Fire Starter Publishing, 2014, ISBN: 978-1-622-18001-1, $28.00, www.firestarterpublishing.com/PIE). In other words, you need to focus on your customers perception. Change a few little things and you can hugely impact how customers view their experience.
So, why do so many leaders work themselves silly trying to drive outcomes? The problem is, there are several well-entrenched myths about improving satisfactionand they make this task much more difficult than it has to be. In Service Excellence Is as Easy as PIE, Jazwiec, a nationally renowned speaker and strategist, looks at service excellence in detail. Her realistic, easy-to-apply, and witty advice is perfect for business owners and leaders in all industries.
Here, Jazwiec shares six common myths that might be keeping your organization from receiving the stellar customer satisfaction scores it deserves:
Myth Number One: Only crabby people fill out surveys. You may think surveys are ineffective because customers go to the trouble of filling them out only when they have a bone to pick, right? Wrong! If you look at your (or any) organizations data, youll probably find that the majority of respondents were satisfied. Usually, less than 10 percent rank organizations poorly.
Dont focus your attention on that bottom 5 or 10 percent who rated your organization poorly, instructs Jazwiec. I call these crabby people 10 percenters, and while some do have legitimate concerns, many others just dont want to change their opinions. Theyre determined to be dissatisfied. Youll be much more effective if you focus on increasing the satisfaction of customers who rated your organization fair and good. They want you to improve their perception and would probably love to rate you very good on the next survey!
Myth Number Two: The data supports our current strategy, so we shouldnt change. In her new book, Jazwiec tells the story of a hospital that was struggling to improve its ratings on the question How often is your hospital quiet at night? After compiling numerous decibel readings, all of which supported the fact that noise levels at night were relatively low, the hospital concluded that it couldnt make any changes because it was doing everything right. Its patients were simply wrong, or unreasonable, or both!
I advised this hospital to lower its lights earlier in the evening, around 8 p.m. instead of toward midnight, Jazwiec recounts. And lo and behold, three months later, the patients perception was that the unit was quieter. Did it make scientific sense? No. Did it work? YES! My point is, counterintuitive as it may seem, the data can sometimes lead you astray. Your focus on being right can keep you from considering what the customer really needs. And usually, as was the case in this instance, the key to improving perception is really simple.
Myth Number Three: Asking the customer how we can help only makes more work for us. Regardless of industry, one of the phrases employees hate most is Is there anything else I can do for you? After all, theyre busy. Overwhelmed, even. They dont have time to cater to customers idle whims!
Im here to tell you that when you ask people this question, they dont make up frivolous stuff! Jazwiec asserts. They ask you for the same thing theyre going to ask you for anyway, except when youre already tied up with another customer, busy on a phone call, or assisting a coworker. Proactively asking people what they need doesnt make you busier; it just ensures you receive requests when you do have time to handle them! Plus, if 10 people a shift ask a customer, Is there anything else I can do for you? and the customer has a request only two of those times, that means eight times a shift the customer is answering, No, Im good. Everything is fine. Do you think that makes a difference in perception? YES!
Myth Number Four: Telling people how long things will take is a bad idea. In most industries, customers dont always receive instant gratification. They have to wait in the lobby before seeing their financial advisers. It can take days or even weeks to receive results from medical tests. Closing on a new home often takes longer than buyers would like. This waity list goes on. Meanwhile, wethe people who are serving these customersresist giving people an estimate of how long things will take.
Its like we think people wont notice how much time is passing if we dont give them a number, Jazwiec notes. Well, they do
and they also form their own (often inaccurate!) expectations if we dont provide a guideline! So tell the truth with a cushion. For instance, if you think something will take 30 minutes, tell the customer itll take 45. Organizations that excel in customer satisfaction have learned how to set expectations they know they can exceed. Its not that they have reduced wait times; its not that theyre perfect; and they definitely havent eradicated annoyances. Theyve simply learned to manage peoples expectations.
Myth Number Five: You should never call attention to inconvenience. When something is broken, inconvenient, or unpleasant, we naturally resist calling customers attention to it. But face it: Customers are going to notice anywayand they wont be happy! They may even think you dont care about their experience at all if you seem to be ignoring the bad stuff. However, when youre open about the inconvenience and say, We know this stinks, people become more understanding. Their perception of how much your organization cares goes up.
I learned this lesson during my many travels through Chicagos Midway Airport, where theres a gate that all frequent flyers dread, says Jazwiec. The hallway leading to it is longer than two city blocks with no stores, restaurants, or kiosksand the floor is thick carpet that makes you feel like youre dragging your suitcase through quicksand. Well, there used to be a sign at the entrance to this gate that read, Gate A4a, aka Timbuktu, Never-Never Land, and the Kingdom of Far, Far Away. The sign didnt make the gate any closer, but it let travelers know that our slog through quicksand wasnt going unnoticed. And somehow, it made things better.
Myth Number Six: Wow! service happens only once in a blue moon. Its not that you believe making customers say, Wow! is impossible
you just assume it will take an exceptional, out-of-the-ordinary effort on your part to elicit that kind of response. So most days, you aim for adequate instead of amazing. But according to Jazwiec, wow service isnt thrilling, marvelous, sensational, or big. It is PERSONAL! And personal does not have to be made of big, showy stuff. Its easy to incorporate into your organizations everyday processes.
At one hotel chain, the bellman looks at your luggage tag as he takes your suitcase out of the car, Jazwiec comments. Then he uses his earpiece walkie-talkie to tell the front desk clerk your name. So when you approach the desk, the host greets you with a Welcome, Liz, weve been expecting you. Its just a simple personal touch, but for me that inspires a wow reaction. So remember: When you get personal, youll improve your perception.
Before you buy into a common assumption about what it takes to achieve customer satisfaction, take a few moments to consider how youd feel if you were in your customers shoes, concludes Jazwiec. In most cases, youll probably find that improving perceptions wont require you to move heaven and earth, though it might require some outside-the-box thinking and a willingness to engage with your customers on a personal level.
The best news is, once you do ditch the myths and learn how simple it can be to boost customer satisfaction, youll find that you and your employees are more energized and motivated, she adds. Making customers happy will make you happy, too!
# # #
About the Author: Liz Jazwiec is author of Service Excellence Is as Easy as PIE (Perception Is Everything), Hey Cupcake! We Are ALL Leaders, and Eat That Cookie!: Make Workplace Positivity Pay Off
For Individuals, Teams and Organizations. She is a nationally renowned speaker, strategist, and consultant who has shared her passion for leadership, engagement, and service with audiences across the country. About the Book: Service Excellence Is as Easy as PIE (Perception Is Everything) (Fire Starter Publishing, 2014, ISBN: 978-1-622-18001-1, $28.00, www.firestarterpublishing.com/PIE) is available at bookstores nationwide, all major online booksellers, and www.firestarterpublishing.com/PIE.
For more information, please visit www.firestarterpublishing.com/PIE.
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This news for sports fans beats news that any groundhog could deliver.
It's the sound of a baseball pounding a catcher's mitt with a solid thud that makes most of us feel warmer than any sunny day.
On Wednesday, hope springs eternal when pitchers and catchers report to camp in Clearwater, Fla., for the start of spring training.
After a dismal season last year, it's time to wipe the slate clean for Manager Charlie Manuel and company. Every team in Major League Baseball gets a new lease on life.
And the Phillies could certainly use one after not making the playoffs for the first time in a half-dozen years.
This spring training will be very interesting.
There are so many questions for a team that didn't do as much as its competitors to bolster its team during the off-season:
- Can Chase Utley and Ryan Howard return to All-Star form after major injuries that limited their action last year?
- Is Roy Halliday still among the top pitchers in baseball after a season marred by injuries?
- Will Cliff Lee ever return to form as the stud pitcher he was when the Phillies acquired him?
- How will Ben Revere, a light-hitting centerfielder, make up for the play of the departed Shane Victorino?
- Who will emerge in the corner outfield positions from the tandem of Dominic Brown, Delmon Young, Lance Nix, John Mayberry Jr. Darrin Ruf and Delmon Young?
- Can Eric Kratz hold down the fort at catcher until Carlos Ruiz returns from his 25-game drug ban?
- Will aging newcomer Michael Young be able to handle the hot corner or break down the way Placido Polanco did?
- How much must Jimmy Rollins step up to lead the team back to playoff contention?
Yes, all of these are questions we Phillies fans will fathom for some time over the rest of February and well into March before the season begins on April 5.
But after a gloomy Philadelphia Eagles season, a dismal Philadelphia 76ers campaign and a slow start by the struggling Philadelphia Flyers, baseball might be the cure all for our winter blues.
Just the thought of spring training is enough to make us hopeful for now.
Spring is coming. And it starts Wednesday.


text: Joseph Freedman is a senior attorney in the International Environmental Law practice group in the U.S. Environmental Protection Agency's Office of General Counsel. For many years, Freedman has represented EPA in the negotiation and implementation of numerous international environmental agreements, and in the development of U.S. international environmental policy. Prior to that, he provided litigation and regulatory counsel within EPA on a wide range of issues, including marine and freshwater pollution, hazardous waste, and Superfund liability. He began his career as an associate with the New York firm of Hughes, Hubbard & Reed. Freedman has taught at the University of New Mexico and University of Oregon Schools of Law, and studied at the Université Libre de Bruxelles in Belgium. Freedman is a graduate of the University of Chicago and the University of Michigan Law School.


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A national poll by Quinnipiac University finds that 55 percent of voters believe the Affordable Care Act is a tax hike, while 36 percent say otherwise. By a 49-43 margin, the poll shows the majority of voters interviewed want a repeal.
Still, there's a close 48-45 split with most people saying they agree with the U.S. Supreme Court ruling upholding the law.
"President Barack Obama has worked mightily to avoid the 'T' word, but most American voters say the ACA is in effect a tax hike," said Peter Brown, assistant director of the Quinnipiac University Polling Institute, in a press release. "The big question is whether the Republicans can sell the idea to voters that the president's Affordable Care Act breaks his promise not to raise taxes on those who make less than $250,000. That's why what voters believe on this issue matters."
The Supreme Court decision may have an effect this November for Obama and presidential hopeful Mitt Romney because 55 percent of American voters say a presidential candidate's position on health care is "extremely important" or "very important" to their vote.
The survey found 59 percent say the Supreme Court decision will not affect their vote, 27 percent say it will make them less likely to vote for Obama, while 12 percent say more likely. Independent voters say they are less likely to vote by 27 - 9 percent.
From July 1-8, surveyed 2,722 registered voters with a margin of error of 1.9 percentage points. Interviewers called land lines and cell phones.
The poll hit on a number of national issues, such as the contempt charges against U.S. Attorney General Eric Holder. Of the two-thirds who said they knew something about the vote, 44 percent supported it, while 29 percent were opposed and 27 percent undecided. The bulk of those polled – 42 percent – said the vote was political rather than legitimate.
Interviewees were asked how they think the U.S. economy is faring, and the perception is that it's as bad as Europe. The survey showed 86 percent of people think the U.S. economy is "not so good" or "poor." Europe fared better, with only 81 percent saying the same.


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Great Moments in Scott Boras: The Rafael Soriano pitch to the Yankees
Nov 16, 2012, 1:02 PM EDT
Peter Gammons heard about the pitch Rafael Soriano and Scott Boras made to the Yankees. It's tasty:
Soriano pitch to Yanks: in last 50 years no team won world series with closer 40 or older
— Peter Gammons (@pgammo) November 16, 2012
If I'm Brian Cashman I come back with "we won 20 World Series without a closer at all. Of the other seven, five were won with the guy you're now bashing by default. We'll take our chances."
But you gotta love the stones on Boras for coming up with this one.
Carlos Beltran excused from Yankees for family issue
Sep 17, 2014, 8:23 PM EDT
Carlos Beltran has been excused from the Yankees to deal with a private family matter, according to MLB.com beat reporter Bryan Hoch, with manager Joe Girardi saying Wednesday afternoon that the veteran will be given "as much time as he needs."
Evan Gattis, out with strep throat, also diagnosed with kidney stones
Sep 17, 2014, 7:49 PM EDT
Poor guy.
Video: Matt Duffy hits pinch-hit two-run single, Giants now within two games of Dodgers
Sep 17, 2014, 7:41 PM EDT
Watch as Matt Duffy smacks this pinch-hit two-run single in the top of the ninth inning Wednesday at Arizona's Chase Field to put the Giants ahead of the Diamondbacks for good …
Ryan Raburn to undergo knee surgery
Sep 17, 2014, 7:19 PM EDT
Raburn parlayed a very productive season in a part-time role with the Indians last year into a two-year deal, but he hit just .200 with four homers and a .547 OPS in 74 games.
Dioner Navarro out of Blue Jays' lineup with dizziness
Sep 17, 2014, 6:50 PM EDT
After playing fewer than 100 games in each of the previous four years Navarro has had a solid season as Toronto's primary catcher, hitting .282 with 12 homers and a .734 OPS in 131 games at age 30.
Michael Wacha cleared to return Saturday vs. Reds
Sep 17, 2014, 6:34 PM EDT
As first reported by Jim Bowden of ESPN and SiriusXM, the Cardinals have cleared right-hander Michael Wacha to return to the starting rotation this Saturday evening against the visiting Reds.
Twins closer Glen Perkins unavailable due to neck injury
Sep 17, 2014, 6:18 PM EDT
Perkins had a 2.44 ERA with just two homers allowed and a 64/9 K/BB ratio in his first 55 innings, but in his last eight appearances he's given up 10 runs–including five homers–in 6.1 innings for a 14.21 ERA and .429 opponents' batting average.
Marlins officially shut down Giancarlo Stanton for the season
Sep 17, 2014, 5:17 PM EDT
Stanton, who hit .288 with a league-leading 37 homers and a league-leading .950 OPS before the injury, will end up missing the final 17 games of the season.
The Dodgers are not having a good day
Sep 17, 2014, 5:12 PM EDT
Forget it, Jake. It's Colorado.
Mark Teixeira is back in the Yankees' lineup
Sep 17, 2014, 4:51 PM EDT
After a solid first half Teixeira has batted .179 with 43 strikeouts in 42 games since the All-Star break.
Charles Barkley's ceremonial first pitch went poorly
Sep 17, 2014, 4:16 PM EDT
Still not as bad as his golf swing.
Marcus Stroman gets a six-game suspension
Sep 17, 2014, 3:53 PM EDT
Good to see MLB make the smart call and suspend Stroman for headhunting.
And in Atlanta, we have our first "we're all hungover" lineup of September
Sep 17, 2014, 3:30 PM EDT
The Nationals starters are getting a breather today.
Got four minutes? See all 211 of Jose Altuve's hits
Sep 17, 2014, 3:15 PM EDT
Altuve is on pace for the most hits in a season since …
"The Beltway Series" would be geographically incorrect, but they'll call it that anyway
Sep 17, 2014, 3:00 PM EDT
Pedants of the World Unite!
Concussion ends John Jaso's season for second straight year
Sep 17, 2014, 2:48 PM EDT
This year he hit .264 with nine homers and a .767 OPS in 99 games, including 47 starts at catcher.
The Orioles call up Christian Walker
Sep 17, 2014, 2:30 PM EDT
He'll mash lefties (hopefully) and play some first base.
Delmon Young's playoff motto: "Keep your booty loose"
Sep 17, 2014, 2:14 PM EDT
Despite playing for five different teams and in general not being particularly valuable Delmon Young is headed to the playoffs for the sixth consecutive season.
Jake Peavy: 4.72 ERA for the Red Sox, 2.16 ERA for the Giants
Sep 17, 2014, 1:47 PM EDT
When the Giants acquired Jake Peavy from the Red Sox in late July expectations were minimal.
"Not looking good" for Giancarlo Stanton to play again this season
Sep 17, 2014, 1:15 PM EDT
"His mindset is he wants to come back and play. Ours is, absolutely, if it can happen."
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If you placed an order on ApplianceHelp.com the order is still valid and you can check on its status and make changes here on PartSelect.com. Click here for more details.
Below is a list of all parts for the Hotpoint Dishwasher HDA2100N10WW - DISHWASHER. To find the repair part you need, you can browse the list below or you can narrow your choices by searching for a part by name or description.
This wheel is located on the lower rack. It is sold individually and does NOT come with the attaching axle.
This part attaches to the rails, for the upper rack, to prevent the dishrack from sliding all the way out.
The left and right side baffles should be installed/replaced at the same time. Right side baffle is sold separately.
This baffle fits the lower right hand corner of some dishwashers. It is black and has a matching left hand lower corner baffle. It is recommended that you replace and install both left and right at the same time.
This silverware basket is gray.
This one piece dishwasher door gasket provides a water tight seal to keep water from leaking out of your dishwasher.
Sold Individually.
This water inlet valve should be located behind the lower kickplate panel in either the right or left corner. The attaching solenoid on the valve open and close according to the de...
This part is a simple on/off mechanism that prohibits the appliance from operating when the door is open.
This upper track roller kit comes with a screw for easy assembly.
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2014 , Eldis Group Partnership. All rights reserved.


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Nestled amid cotton, pine, and swamps, the Deep South outpost of Valdosta, Georgia, has long drawn pilgrims from across the country to the home of the Wildcats, the winningest high school football team in America. Christened by national media as "Title Town, USA," Valdosta has thrived on the continuity of dominance: sons still play in front of fathers and grandfathers, creased men in pickups still offer steak dinners as a reward for gridiron glory, and Friday nights in the 11,000-seat stadium known as Death Valley still hold a central role in the town's social fabric.
Now that place is in peril. As much as Valdosta is a romantic symbol of traditional American values, things are changing here just as they are in small towns everywhere. In Must Win, author Drew Jubera goes inside the country's most famous high school football team to chronicle its dramatic 2010 season, a quest by a program that's down but not out to regain past glory for both the team and the town it represents. This town, this school, and these people have been rocked by forces that have hit the entire country, but they're a long way from giving up. They still believe in the power of a game to overcome all.
With a new coach, a new optimism, and a kaleidoscopic cast that includes an aspiring rapper, a beekeeper's son, the best athlete in the state, and the heir to a pro legacy cut short by a crack dealer's bullet, these Wildcats have been given one more chance. Must Win is the American story written across a bright green playing field.
**Named one of the Top 10 Sports Books of 2013 by Booklist**
**Named a Top 10 Book of 2012 by Paste magazine and Atlanta magazine**
"The 'winningest' sports bio of 2012." —accessAtlanta.com
"Filled with insights . . . Skillfully reported and written with style."
—The Atlanta Journal-Constitution
"Drew Jubera's Must Win is an elegiac and riveting look inside the myth-making factory of small-town high school football, and a meditation on the strange power of sports to give meaning to our lives." —Warren St. John, New York Times bestselling author of Rammer Jammer Yellow Hammer and Outcasts United
"Jubera unspools a sophisticated saga of a comeback season for storied Valdosta High School . . . He captures the slang and race relations and home-town hopes better than any writer since H.G. Bissinger got it so right with Friday Night Lights. Jubera's eye for detail, ear for dialogue, and heart for young hopes delivers a helmet-to-helmet blow."
—Paste magazine, "Our Favorite Books of 2012"
"The depth of detail and craftsmanship of a gifted writer at his peak . . . You don't have to know a tight end from a Hail Mary to appreciate this book. On virtually every page, there is a reason to stop, to reread, and to marvel. This is a book worth cheering about."
—Atlanta magazine
"Must Win—must read!" —Jeff D'Alessio, SportingNews
"I can think of very few books about high school football that I would lay in the hands of anyone, from a fruit vendor in Delhi to a grandma in Des Moines. In fact, maybe only one: this one." —Gary Smith, Sports Illustrated
"The best nonfiction book I have read since the year 2000 . . . Jubera superbly captures it all—the town, the characters, the motivations, the dreams, the follies. [He] offers a book about all of us, football fan or not. It's a book about what we try to achieve in the small town filled with big dreams inside every human heart."
—Charles McNair, Paste Magazine
"Must Win is the inspiring tale of how a coach with a grand vision and even bigger heart plucked his players out of jail and off the farm and made them believe they were champions as they returned Valdosta to its rightful place as one of the most storied programs in high school football. Jubera knows South Georgia and makes you feel the gnats buzzing around your head, the barbecue on your lips, and buy into a community where Friday night football is much more than a religion—it's a passport to heaven."
—Joe Drape, author of The New York Times bestseller Our Boys: A Perfect Season on the Plains with the Smith Center Redmen
"Football is riddled with hype, hypocrisy, and greed on both the college and pro levels. But in Valdosta, Georgia, the game is about life, and that is what Drew Jubera so expertly and eloquently writes about. I love a story that digs into your soul. This is not necessarily a sports book. It is a character-driven tale of survival and the desire to be a champion again."
—Jim Dent, author of Courage Beyond The Game and Twelve Mighty Orphans
"Drew Jubera's Must Win is a must-read, a book that not only makes good on the promise of its title, but makes its title come blazingly alive. You start reading it because you want to know how a team from a small town in South Georgia—the Valdosta Wildcats—became the greatest and most storied team in the history of American high school football. But Jubera is a writer who can go deep, and the story he's telling is the story of how even winners can become underdogs in post-crash America, and how even underdogs can find a way to beat the odds and win again."
—Tom Junod, Esquire
A Season of Survival for a Town and Its Team
Drew Jubera


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Pierre Étaix: The Laughter Returns
Featured PIERRE ÉTAIX in person and screenings of "LE GRAND AMOUR" and his Oscar-winning short "HEUREUX ANNIVERSAIRE"
Hosted by Leonard Maltin and Geneviève Bujold
The delightful films of Pierre Étaix, a classic French comedian influenced by Buster Keaton and Charlie Chaplin, have been largely unseen for over 20 years.
Copyright entanglements have long kept Pierre Étaix's work out of the public eye. Happily, these films have recently been restored and re-released in France. Now, following his stateside appearance at the 2011 Telluride Film Festival, the Academy welcomed Étaix to Los Angeles. After a conversation with the comedian, newly restored prints of his Oscar-winning short "Heureux Anniversaire" ("Happy Anniversary," 1962) and his delightful romantic farce "Le Grand Amour" ("The Great Love," 1969) will be presented.
Étaix is a clown, magician, illustrator and cabaret artist who worked with famed director Jacques Tati in various capacities on "Mon Oncle" (1958). He then found an ideal collaborator for his own film projects in writer Jean-Claude Carrière. Although it is evident that Étaix was inspired by the great silent comedians, both as a filmmaker and a performer, his graceful, inventive, humorous and deliciously French comedies are uniquely his own.
The evening was hosted by distinguished film historian and author Leonard Maltin and Academy Award-nominated actress Geneviève Bujold ("Anne of the Thousand Days"), who appeared with Étaix in "The Thief of Paris" (1967).
The films of Pierre Étaix were restored by Technicolor Foundation for Cinema Heritage and Groupama Gan Foundation for Cinema.
Mr. Étaix's appearance was made possible through the generous cooperation of Unifrance Films and L'Institut français.
The Jack Oakie Celebration of Comedy in Film provides an opportunity for established filmmakers and historians to share their experiences and to discuss the specific challenges and delights of the comedy film genre. The lecture series is named in memory of character actor Jack Oakie, whose career included vaudeville, Broadway musicals and 87 pictures, most of them comedies or musical comedies. His career included such notable films as "Once in a Lifetime," "Million Dollar Legs" and "It Happened Tomorrow," and was crowned by his portrayal as a Mussolini-like head of state in "The Great Dictator," for which he received an Academy Award nomination.
Mr. Étaix appeared through the courtesy of Unifrance Films, L'Institut françias and the Los Angeles French Film & TV Office.
Event Information
- November 16, 2011
- Samuel Goldwyn Theater


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High court skeptical of federal marriage lawBy MARK SHERMAN
The Associated Press | March 28,2013AP Photo
Plaintiff Edith Windsor looks to supporters in front of the Supreme Court in Washington on Wednesday.WASHINGTON In a major gay rights case, the Supreme Court indicated Wednesday it could strike down the law that prevents legally married gay couples from receiving a range of federal benefits that go to other married people.
Justice Anthony Kennedy, often the decisive vote in close cases, joined the four more liberal justices in raising questions about a provision of the federal Defense of Marriage Act that is being challenged at the court.
Kennedy said the law appears to intrude on the power of states that have chosen to recognize same-sex marriages. Other justices said the law creates what Justice Ruth Bader Ginsburg called two classes of marriage, full and skim-milk marriage.
The federal law affects a range of benefits available to married couples, including tax breaks, survivor benefits and health insurance for spouses of federal employees.
It still is possible the court could dismiss the case for procedural reasons, though that prospect seemed less likely than it did in Tuesdays argument over gay marriage in California.
The motivation behind the 1996 federal law, passed by large majorities in Congress and signed by President Bill Clinton, was questioned repeatedly by Justice Elena Kagan.
She read from a House of Representatives report explaining that the reason for the law was to express moral disapproval of homosexuality. The quote produced an audible reaction in the courtroom.
Paul Clement, representing the House Republican leadership in defending the law, said the more relevant question is whether Congress had any rational basis for the statute. He supplied one, the federal governments interest in treating same-sex couples the same no matter where they live.
Clement said the government does not want military families to resist transfer from West Point to Fort Sill because theyre going to lose their benefits. The U.S. Military Academy at West Point is in New York, where same-sex marriage is legal, and Fort Sill is in Oklahoma, where gay marriages are not legal.
Opposing Clement was the Obama administrations top Supreme Court lawyer, Donald Verrilli, who said the provision of DOMA at issue, Section 3, impermissibly discriminates against gay people.
This statute is not called the Federal Uniform Benefits Act, Verrilli said. The administration wants the court to apply a level of scrutiny it applies to discrimination against other disadvantaged groups and that makes it harder for governments to justify those laws.
Both Verrilli and Roberta Kaplan, the lawyer for the 83-year-old New Yorker who sued over DOMA, told the court that views about gay people and marriage have shifted dramatically since 1996.
Why are you so confident in that judgment? How many states allow same-sex unions? Justice Antonin Scalia asked Kaplan.
Nine, she said.
So theres been a sea change since 1996, Scalia said, doubtfully.
But Chief Justice John Roberts jumped on the idea of a rapid shift in opinion to suggest that perhaps gays and lesbians do not need special protection from the court.
As far as I can tell, political leaders are falling all over themselves to endorse your side of the case, Roberts said.
The justices stepped into the dispute after lower federal courts ruled against the measure.
The DOMA argument followed Tuesdays case over Californias ban on same-sex marriage, a case in which the justices indicated they might avoid a major national ruling on whether Americas gays and lesbians have a right to marry. Even without a significant ruling, the court appeared headed for a resolution that would mean the resumption of gay and lesbian weddings in California.
Marital status is relevant in more than 1,100 federal laws that include estate taxes, Social Security survivor benefits and health benefits for federal employees. Lawsuits around the country have led four federal district courts and two appeals courts to strike down the laws Section 3, which defines marriage. In 2011, the Obama administration abandoned its defense of the law but continues to enforce it.
Same-sex marriage is legal in nine states and the District of Columbia. The states are Connecticut, Iowa, Maine, Maryland, Massachusetts, New Hampshire, New York, Vermont and Washington. It was legal in California for less than five months in 2008.
The justices chose for their review the case of Edith Windsor, 83, of New York, who sued to challenge a $363,000 federal estate tax bill after her partner of 44 years died in 2009.
Windsor, who goes by Edie, married Thea Spyer in 2007 in Canada after doctors told them that Spyer would not live much longer. She suffered from multiple sclerosis for many years. Spyer left everything she had to Windsor.
There is no dispute that if Windsor had been married to a man, her estate tax bill would have been zero.
The U.S. 2nd Circuit Court of Appeals in New York agreed with a district judge that the provision of DOMA deprived Windsor of the constitutional guarantee of equal protection of the law.
Like the Proposition 8 case from California, Windsors lawsuit could falter on a legal technicality without a definitive ruling from the high court.
The House Republicans, the Obama administration and a lawyer appointed by the court especially to argue the issue spent the first 50 minutes Wednesday discussing whether the House Republican leadership can defend the law in court because the administration decided not to, and whether the administration forfeited its right to participate in the case because it changed its position and now argues that the provision is unconstitutional.
If the Supreme Court finds that it does not have the authority to hear the case, Windsor probably would still get her refund because she won in the lower courts. But there would be no definitive decision about the law from the nations highest court, and it would remain on the books.
Roberts and Scalia seemed most interested in this sort of outcome.
On Tuesday, the justices weighed a fundamental issue: Does the Constitution require that people be allowed to marry whom they choose, regardless of either partners gender? The fact that the question was in front of the Supreme Court at all was startling, given that no state recognized same-sex unions before 2003 and 40 states still dont allow them.
But it was clear from the start of that argument in a packed courtroom that the justices, including some liberals who seemed open to gay marriage, had doubts about whether they should even be hearing the challenge to Californias Proposition 8, the states voter-approved gay marriage ban.
Kennedy suggested the justices could dismiss the case with no ruling at all.
Such an outcome would almost certainly allow gay marriages to resume in California but would have no impact elsewhere.
There was no majority apparent for any particular outcome, and many doubts were expressed by justices about the arguments advanced by lawyers for the opponents of gay marriage in California, by the supporters and by the Obama administration, which is in favor of same-sex marriage rights. The administrations entry into the case followed President Barack Obamas declaration of support for gay marriage.
Reflecting the high interest in the cases, the court released an audio recording of Wednesdays argument, just as it did Tuesday.
Wednesdays audio can be found at: http://tinyurl.com/d626ybg ; Tuesdays at: http://tinyurl.com/dxefy2a.
A somewhat smaller crowd gathered outside the court Wednesday, mainly gay marriage supporters who held American and rainbow flags. Two, four, six, eight, we do not discriminate, a group chanted at one point. If this isnt the time, when is the time? When does equality come into play? asked Laura Scott, 43, of Columbia, Md.MORE IN Wire NewsNEW YORK Terence J. Full StoryCANADENSIS, Pa. Full StoryNEW YORK A brutal terrorist organization that calls itself a state but lacks recognition from... Full Story
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- RICHARD'S POOR ALMANACK: On this day in 1776, as Nathan Hale is hanged by British military authorities for spying, he utters his famous last words — or does he? In 1975, Sara Jane Moore attempts to kill President Gerald R. Ford in San Francisco.
- TOMORROW'S HEADLINES TODAY: Patrick McArdle reports and the theft of an $89,000 shotgun, police release a video of the Monday Castleton robbery, O'Gorman reports a lawsuit by a local man claiming his vehicle unlawfully seized, police leave him in cold.
- RICHARD'S POOR ALMANACK: Giles Corey of Salem, Mass., is pressed to death during the Salem witch trials; on this day in 1952, film comedian Charlie Chaplin, while traveling to England, is denied re-entry into the United States by U.S. attorney general.
- RICHARD'S POOR ALMANACK: Dutch father of microbiology Antonie van Leeuwenhoek discovers the existence of one-celled organisms; in 1967, The Doors are booked to play the Ed Sullivan show; in 1858, freedom fighter Dred Scott dies on this day in St. Louis.
- TOMORROW'S HEADLINES TODAY: No money this year for western rail project, Lola Aiken memorialized in Montpelier, Supreme Court Castleton murder suspect will remain in jail, Shaftbury man fires shots from his AK-47 into neighbor's home.
- RICHARD'S POOR ALMANACK: On this day in 1959, Soviet Premier Nikita S. Khrushchev arrives in U.S. for historic 13-day visit; in 1987, Secretary of State George Shultz and Soviet Foreign Minister Eduard Shevardnadze sign nuclear reduction agreement.


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bucket list reading.
Hey there friends.
OK. I don't know a lot of people who read poetry for fun. And honestly, now that I'm no longer a college student majoring in poetry… I really don't either.
But I want to. I still love poetry. And I feel like I should be reading it. As writers, we all should. Pulitzer Prize winning writer Amy Lowell sums it up beautifully:
We should read poetry because only in that way can we know man in all his moods — in the most beautiful thoughts of his heart, in his farthest reaches of imagination, in the tenderness of his love, in the nakedness and awe of his soul confronted with the terror and wonder of the Universe.
So. In pretty much the opposite of Farenheit 451, the government (well, the Library of Congress, to be fair) has compiled a pretty fantastic list of poems—and links to read them.
Give one or two a try. Some of my favorites are on there. Maybe yours, too.
It'll make you feel better. And think better. And write better. Promise.
Image via mil8.


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One skirt—two outfits. Snap!
When you hike the Patagonia Women's Kamala Skirt up around your chest, you create a short and sassy halter dress. Throw on some thin silver chains to add a splash of panache when you're heading out for the evening, regardless of whether you're wearing the Kamala as a skirt or a dress.
- Organic cotton and Tencel blend
- Regular fit
- Asymmetrical hem
- Shirred, doubled waistband, side tie
- Converts to halter dress
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Review Summary
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Patagonia Kamala Skirt - Women's
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Love Love Love!
Sarah H
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- Familiarity: I've used it several times
- Fit: True to size
Oh wow, this skirt is great! I love it just as a skirt, but I did try it out tying it up as a halter dress, and it's not sooo baaaad!!! I have the 'glass blue' color, the one with neon yellow, pink and blue in it. It's exactly what I could have hoped for... Maybe more!!
In love
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- Familiarity: I've put it through the wringer
- Fit: True to size
I love this skirt! It is very flattering! fits very well! Always looks great!! Ordering more for work!
I want more!
sophia victoria
Member since
- Familiarity: I've used it several times
- Fit: True to size
Bought this in navy, great comfortable skirt to wear around the beach and for travel when you need to pack light! I didn' t get a chance to use it as a halter this trip but will be sure to give it a try next time!
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How long is this skirt at the longest point and the shortest point?


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Product Description
- Zippered front thigh vents keep you cool
- Woven stretch for added mobility
- Low profile waist tabs for easy fit adjustment
- DWR coating to keep you dry
- Stretch rear gusset for supreme comfort
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text:
1. What are junk, chain, and hoax email?
Junk email is closely analogous to the junk mail that we all get in the post. Basically it is any email that is sent out without regard to whether the recipient is actually interested in it. It may be advertising goods or services, it may be expounding an ideology, it may be anything else that you don't want to receive. Some of it, eg that advertising availability of pornographic material, may be offensive to many people. The main difference between this and postal junk mail is that sending it out by email is vastly easier and cheaper than doing it through the post. It is therefore available to a much wider range of senders, some of whose rationality may be open to question. It also means it can be sent completely indiscriminately. Sending the same mail to large numbers of people is known as "spamming".
If you receive such mail, it is important that you realize that, in general, you have not been specially targeted. There are many companies (mostly in the US) which sell lists of email addresses, which they gather indiscriminately from any source they can find. If you send email to mailing lists, if you take part in newsgroups, if you request information from on-line sources, you will find yourself on their lists.
Chain email is when you are asked to send a particular message to a number of other people, who are also asked to send it on. These messages can ostensibly for "good luck", to advertize a "worthy cause" or "pyramid selling" schemes.
One particularly popular form of chain mail is in the form of hoax virus warnings. The message usually purports to alert you to the existence of some new virus and urges you to pass on the message to everyone you know. Do not pass on such virus warnings. IT support staff normally keep closely up to date with genuine virus problems and, if appropriate, may occasionally issue warnings by email. For more information on virus hoaxes, see the OUCS virus information pages.
Up: Contents Next: 2. What to do about junk mail


text:
Nasdaq Names Ex-Ebay, Schwab Exec as CIO
January 17, 2013
Nasdaq OMX Group said it hired Bradley J. Peterson as its global chief information officer. Peterson has served in similar capacities at both Charles Schwab & Co. and eBay.
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text:
Institutes and Centers
Advanta Center for Research in Financial Institutions
The Advanta Center provides the research necessary for financial service corporations and their customers to keep pace with the changing nature of the market.
Biostatistics Research Center
The Biostatistics Research Center promotes relevant research throughout the Greater Philadelphia area. It organizes conferences and helps students with summer fellowships, tuition support and paper presentations.
Center for Competitive Government
The Center for Government and Technology fosters innovative public-private partnership for local government problems. The Center improves local government management through research, education, and public forums.
Center for Design + Innovation
Through a unique blending of design, management and technology, the cD+i envisions and builds better possibilities for the future. We pursue breakthrough ideas to create solutions that are economically sustainable, environmentally responsible and humanly satisfying.
Center for Healthcare Research and Management
The Center for Healthcare Research and Management (CHRM) is a major resource for health services management in the Greater Philadelphia region. CHRM engages the creative energy and service ethic of the public and private health community to find more cost effective and equitable solutions to the provision of healthcare.
Center for Innovation in Teaching and Learning
The Center for Teaching and Learning Excellence supports effective teaching in all areas of instruction. These range from fostering the development of new teaching skills to better ascertaining the outcomes of student-learning.
Center for Neural Decision Making
The Center for Neural Decision Making (CNDM) is interested in the potential of brain imaging to drive both theory and practice. The Center investigates the neurobiological bases of human behavior, preference formation, and decision making.
Center for Statistical Analysis
The Center for Statistical Analysis provides collaborative support in the planning, design, and management of research projects. The Center offers an integrated, comprehensive statistical consulting service covering all aspects of a quantitative research.
Consumer Sensory Innovation Lab
The Consumer Sensory Innovation Lab provides a medium for cross-disciplinary, collaborative research among professors, graduate students, and corporate managers and practitioners interested in issues related to sensory marketing.
Global Center for Big Data in Mobile Analytics
The mission of Global Center for Big Data in Mobile Analytics (GBM) in the Fox school of Business at Temple University is to become an inter-disciplinary leader in big data in mobile analytics.
Innovation and Entrepreneurship Institute
The Innovation and Entrepreneurship Institute (IEI) promotes entrepreneurial spirit throughout all 17 schools and colleges of Temple University. IEI emphasizes applied learning while gathering community members from diverse backgrounds to work on real-time projects.
Institute for Business and Information Technology
The Institute for Business and Information Technology (IBIT) provides cutting-edge knowledge and valuable connections to sustain excellence in information technology. IBIT integrates industry perspectives with academic research to create forums for generating and exchanging business practices.
Institute of Global Management Studies
The Institute of Global Management Studies (IGMS) responds to the needs of the business, academic and governmental communities in the Greater Philadelphia region. IGMS produces quality research of value to regional and international organizations that explores current issues and trends in international business.
National Laboratory for Tourism and eCommerce
The National Laboratory for Tourism and eCommerce (NLTeC) at Temple University works with industry partners to achieve long-term success and sustainability. NLTeC helps agencies and managers solve problems, understand their customers and stay ahead of the competition through high-quality and cutting-edge research.
Small Business Development Center
The Small Business Development Center (SBDC) understands small businesses and the men and women behind them. The Center is designed to guide small business owners and aspiring entrepreneurs on the path to success.
Sport Industry Research Center
The Sport Industry Research Center (SIRC) at Temple University provides innovative marketing and management strategies to enhance the economic, social and environmental sustainability of sporting events.
Temple Center for International Business Education and Research
Temple's Center for International Business Education and Research (CIBER) works to implement more than 70 programs to improve U.S. competitiveness in the world marketplace. The center also works produce globally competent students, faculty and staff.
Recent News
Entrepreneur, Princeton Review name Fox School best in the nation for graduate-student entrepreneurial mentorshipSeptember 17th, 2014
Princeton Review, Entrepreneur rank entrepreneurship programs at Fox among nation's bestSeptember 16th, 2014
Fox e-newsletters
View the most recent e-newsletter
Fox Blogs
View Fox School student and academic blogs
Upcoming Events
September 21st – Delhi, IndiaSeptember 21st, 2014
International Business Info Session @ Alter 133 – UG Commons ("The Egg")September 22nd, 2014


text:
Customer Experience Matters More When Economy Is Strong, Research ShowsSep. 24, 2014 Customers care more about their past experiences with service firms when the economy is doing well, according to a research team. This study is among the first to examine how customers respond to ... full story
States Need to Assume Greater Role in Regulating Dietary Supplements for Weight Loss, Muscle Building, Experts SaySep. 24, 2014 Because of lax federal oversight of dietary supplements, which are marketed to adults and adolescents for weight loss and muscle building, but usually do not deliver promised results and can actually ... full story
Domestic Violence Issue Possible Red Zone Fumble for NFLSep. 18, 2014 Twice as many women as compared to men are of the strong opinion that Ray Rice, former Baltimore Ravens running back, should never play in the NFL again, according to a new ... full story
Why Are Consumers Willing to Spend More Money on Ethical Products?Sep. 16, 2014 What motivates consumers to make ethical choices such as buying clothing not made in a sweat shop, spending more money on fair-trade coffee, and bringing their own bags when they go shopping? ... full story
Do Ads Showing Sexy Women Make Male Consumers Less Charitable?Sep. 16, 2014 What happens when you use images of sexy women to attract men's attention? According to a new study, male consumers who are shown images of sexy women feel less connected to other people and are ... full story
One in Five Young Men Unable to Purchase Emergency ContraceptionSep. 9, 2014 Male shoppers in search of emergency contraception do not always have an easy time making these purchases and may be turned away at their local pharmacies. A 'mystery shopper' survey ... full story
Customer Experience Matters More When Economy Is Doing Better, Not WorseSep. 4, 2014 Customer experience matters more when the economy is doing well than when it is doing poorly, according to a new study. The authors examine how macroeconomic indicators, such as GDP and consumer ... full story
Study Reveals Drivers of Western Consumers' Readiness to Eat InsectsAug. 28, 2014 The most likely early adopters of insets as a meat substitute in Western societies are young men with weak attitudes toward meat, who are open to trying novel foods and interested in the ... full story
Where You Live May Be Putting You at Risk for Foodborne Illness, Researcher FindsAug. 28, 2014 A study on multiple countries finds that food safety education is lacking. Improving education about food-handling practices may decrease foodborne illness, thus improving food ... full story
Educated Consumers More Likely to Use Potentially Unreliable Online Healthcare InformationAug. 27, 2014 Consumers are increasingly turning to forums, video-sharing sites, and peer support groups to gather anecdotal health-care information and advice, which may distract them from more reliable and ... full story
Student Debt Growing, Number of University Financial Education Programs Still DeficientAug. 27, 2014 A financial planner finds most universities are lacking a financial education program, and outlines in a new article the different types of successful programs and how to get ... full story
Gifts That Generate Gratitude Keep Customers LoyalAug. 27, 2014 They promise us discounts, upgrades and freebies in exchange for our allegiance -- so why are shoppers failing to stay faithful to customer loyalty programs? Despite major retailers investing tens of ... full story
Social Inequalities in Salt Consumption Remain Despite Drop in Salt Intake Over Last 10 Years in BritainAug. 26, 2014 Social inequalities in salt consumption remain despite national drop in salt intake over last 10 years in Britain, a study shows. Researchers looked at the geographical distribution of habitual ... full story
How Do Former Churchgoers Build a New Moral Identity?Aug. 26, 2014 As their moral perspectives change, disillusioned churchgoers find it increasingly difficult to remain associated with their church, yet many also find it difficult to leave. According to a new ... full story
Are Consumers More Likely to Purchase Unintentionally Green Products?Aug. 26, 2014 A Fortune 500 company is redesigning a popular product using materials that are friendlier to the environment. How will consumers respond to the newly redesigned, 'greener' product? ... full story
Getting Things Done: How Does Changing the Way You Think About Deadlines Help You Reach Your Goals?Aug. 26, 2014 From doing yard work to finishing up the last few classes required for a college degree, consumers struggle to get things done. According to a new study, the way consumers think about deadlines can ... full story
An Inconvenient Truth: Does Responsible Consumption Benefit Corporations More Than Society?Aug. 26, 2014 Are environmental and social problems such as global warming and poverty the result of inadequate governmental regulations or does the burden fall on our failure as consumers to make better ... full story
Organic Vs. Paid Advertising? Inside the Mind of an Online BrowserAug. 25, 2014 The keyword term a consumer uses in their search engine query can predict the likelihood that they will click on an organic or paid advertisement. That's according to new research that takes a ... full story
Anticipating Experience-Based Purchases More Enjoyable Than Material OnesAug. 25, 2014 To get the most enjoyment out of our dollar, science tells us to focus our discretionary spending on trips over TVs, on concerts over clothing, since experiences tend to bring more enduring pleasure ... full story
Growing Up Poor Affects Adults' Sense of Control, Impulsiveness When Faced With Economic UncertaintyAug. 20, 2014 Growing up poor can influence people's sense of control and in turn may lead them to more impulsive decision-making and quickly give up on challenging tasks in uncertain situations, according to ... full story
- Customer experience matters more when economy is strong, research shows
- States need to assume greater role in regulating dietary supplements for weight loss, muscle building, experts say
- Why are consumers willing to spend more money on ethical products?
- Do ads showing sexy women make male consumers less charitable?
- Study reveals drivers of Western consumers' readiness to eat insects
- Where you live may be putting you at risk for foodborne illness, researcher finds
- Educated consumers more likely to use potentially unreliable online healthcare information
- Student debt growing, number of university financial education programs still deficient
- Gifts that generate gratitude keep customers loyal
- Social inequalities in salt consumption remain despite drop in salt intake over last 10 years in Britain
- How do former churchgoers build a new moral identity?
- Are consumers more likely to purchase unintentionally green products?
- Getting things done: How does changing the way you think about deadlines help you reach your goals?
- An inconvenient truth: Does responsible consumption benefit corporations more than society?
- Organic vs. paid advertising? Inside the mind of an online browser
- Anticipating experience-based purchases more enjoyable than material ones
- Growing up poor affects adults' sense of control, impulsiveness when faced with economic uncertainty
- Kill switch in cell phones could save consumers more than $3.4 billion annually
- Diverse boards pay more dividends, take fewer risks, study finds
- Books, videos and other 'experiential products' provide same happiness boost as life experiences
- Farmers market vouchers may boost produce consumption in low-income families
- Retail pricing strategies: Do consumers prefer Deep Discounts or Everyday Low Prices?
- Why consumers choose high-effort products
- Overdoing it: Multiple perspectives confuse consumers
- You deserve it! Are consumers more likely to buy unique products when made to feel special?
- Nostalgia effect: Do consumers spend more when thinking about the past?
- Why some firms are 'named and shamed' by activists: Research looks at anti-sweatshop campaigns of the 1990s
- Technology marketers should take consumer life-cycle into account, new study shows
- Some consumers confuse 'local' with 'organic' food
- Failure of the couples gym membership: A self-control paradox?
- Shopping online: Why do too many photos confuse consumers?
- Brand tourism effect: When do lower status consumers boost luxury brands?
- Buying a BMW: How do social expectations influence your purchases?
- Too cute to resist: Do whimsical products make consumers overspend?
- 'Bottom-dollar effect' influences consumer satisfaction with products, study finds
- For some, money will not buy happiness: Neither life experiences nor material items make materialistic shoppers happier
- 'Feel good' factor higher when you own, not just use, luxury items
- Talking to kids about money: Study highlights importance of parents discussing financial matters with children
- Snobby staff can boost luxury retail sales
- Online retailers have clear advantage by not collecting sales tax
- Ask yourself: Will you help the environment?
- Suicide rates soar in Greece as economic cuts hurt citizens
- How widespread is tax evasion? Cost of 'round-tripping,' a method investors use to avoid the tax collector
- Contrary to expectations, life experiences better use of money than material items
- Eyes in the cereal aisle: How Cap'n Crunch's gaze is influencing your purchasing
- Celebrities may be going bankrupt to avoid tax bills, warns British tax expert
- Don't shop for travel at work
- Power play: Empowered consumers are more likely to switch brands
- Time versus money? Placing a value on buyer's remorse
- Gift giving 101: When do 'perfect' gifts backfire?
- Postoperative 'doctor shopping' linked to higher narcotic use among orthopaedic patients
- Impulse spending? Save money by getting organized
- Are you a high achiever? Even the best products might leave you dissatisfied
Wednesday, September 24, 2014
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text: Photos from the Crufts dog show at the NEC on March 8, 2014 in Birmingham, England. Said to be the largest show of its kind in the world, the annual four-day event, features thousands of dogs, with competitors travelling from countries across the globe to take part. Crufts, which was first held in 1891 and sees thousands of dogs vie for the coveted title of 'Best in Show'.


text:
98.9 The Bear - ROCK Station
10,000 - 50,000 downloadsAdd this app to your lists
+ By Federated Interactive
We are Fort Wayne, Indiana Rock Station-98.9 The Bear - WBYR! Check out this Legendary Rock Radio Station and enjoy the TNT Morning Show with Turner and Barry Thickk, Jenna, John the Mexican, Drew Cage, Jerrdog and Stamos!
Tags: 989 the bear, 98.9 the bear, 989 the bear rock girl megan, 98.9 the rock! apk, fort wayne the bear rock girls, www.989thebearrock, 989the bear logo, 67 989 the rock, 989thebearrock.com, www.989thebearrockstation.com.
Update - 12/13/2012
Updated Core Function - 4/4/2012
Added device support - 3/2/2012
Added support for other devices - 2/21/2012
Added support for LG Optimus - 1/23/2012
We just launched a NEW and IMPROVED app for your greedy consumption! Listen LIVE and share your favorite songs, check out Rock Girl, Games and More!
(67 stars)
It good because I live in McGuffey ohio
(67 stars)
Loading....loading....loading....screw this, uninstall.
(67 stars)
It freezes on babe of the day. I'm uninstalling it, sorry.
(67 stars)
Love the app
(67 stars)
I've NOT gotten any further than LOADING with this app. The other radio station in the same city, Ft. Wayne, IN ....also has an app set up EXACTLY like third one but....thank God that app loads immediately - Get your act together WBYR The Bear-- few whiz
(67 stars)
Freezes every time I open it
(67 stars)
This app is worthless.....just worthless!!! Wont let you do anything. Uninstalling now...


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Oregon Gazetteer > File Not Found
Sorry, but the page you requested, /or/lane county/eugene.cfm, can not be found.
There are many tools on the oregon.hometownlocator.com home page that can help you find what you are looking for..
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Art Books: Paintings of Books by Stanford Kay
Anna's post on organizing books reminded me of the artwork of Stanford Kay — acrylic paintings of books shelved, books stacked and books piled.
Both paintings and books are vessels for ideas, experience and memory. The books we read and the paintings we love and choose to live with, define us. A book requires the reader to assemble images and ideas out of its signs and symbols. Likewise, a painting asks that you translate its strokes and drips into reason and emotion. — Stanford Kay
• Stanford Kay Solo Exhibition at Blank Space
Blank Space | 511 West 25th Street, Suite 204, New York, New York
1/6 - 2/4
Images: Stanford Kay
7 Comments
This is a very interesting idea. And I have a librarian friend who'd be tickled by it.
Aww, so pretty!
I feel like all my posts have been bitchy today, possibly because I'm pms'ing, but I just have to comment: These look like public library wallpapers circa 1987.
I love these. Does anyone know price range for one of these pieces?
ditto with the @katnyc price range question. Love these.
I am in love! Reminds me of my art file in primary school I decorated as a shelf of books. Also reminds me of this:
So beautiful.
really cool