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WOOD COUNTY, WI (WTAQ) - Authorities are warning Wood County residents and businesses to be on the alert for scammers calling them claiming to be with law enforcement agencies.
According to the Wood County Sheriff's Department a scammer has claimed to be a member of the sheriff's department. Officials say this is associated with a nationwide scam.
These scammers claim the victim owes money for a loan and they often have a victim's personal information.
Authorities say if you are contacted by these scammers, contact your bank and police.
(Story courtesy of Wheeler News Service)


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Yervoy, a new cancer drug that has been approved for the treatment of late-stage melanoma – and that is being used to treat other cancers in ongoing clinical trials – is based on a strategy for boosting the immune response developed and tested by scientists from UCSF and UC Berkeley.
Latest News
November 29, 2010
A UCSF research collaboration with GE Healthcare has produced the first results in humans of a new technology that promises to rapidly assess the presence and aggressiveness of prostate tumors in real time, by imaging the tumor's metabolism.
August 05, 2010
Surgery for localized prostate cancer offers a significantly higher survival rate than either external-beam radiation or hormonal therapies, according to a new study led by researchers at UCSF.
May 21, 2010
The cancer vaccine sipuleucel-T -- now commercially branded as Provenge -- will soon be available at a select group of medical centers nationwide, including UCSF.
March 16, 2010
UCSF researchers have discovered that a key cellular defect that disturbs the production of proteins in human cells can lead to cancer susceptibility. The scientists also found that a new generation of inhibitory drugs offers promise in correcting this defect.
July 27, 2009
June Chan, who specializes in the study of nutritional and hormonal risk factors for prostate cancer, has been named the Steven and Christine-Burd Safeway Endowed Chair.

subset: commoncrawl


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Foods to Avoid While Breastfeeding
Nursing moms need to eat! A well-balanced diet filled with foods you like is best, but certain foods—no matter how much you love 'em—may not agree with Baby. If Baby's fussy, spits up a lot, or has colic, rash, or congestion, check these common culprits.


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Appointments to Special Committees
Trustee Appointments to Affiliated Boards
Descriptions of Standing Committees
Academic Issues & Student Success Committee
Finance & Administration Committee
Personnel & Compensation Committee
Presidential Advisory and Screening Committee
Presidential Transition Committee
Following is a list of external and University-affiliated Board memberships assigned to the Board of Trustees. Unless otherwise noted, appointments are made annually by the Board Chair.
Alumni Association National Board of Directors
The Board of Trustees has an official liaison to the alumni board to improve communications and build relationships with The University of Akron many alumni.
The University of Akron Foundation
The Chair of the Board of Trustees is invited to serve as a member of the Foundation Board of Directors.
University of Akron Research Foundation (UARF)
The Chair of the Board of Trustees and two other Trustees selected by the University Board serve as members of the UARF Board of Directors.
Friends of Hower House
The Board has a representative on the Board of Friends of the Hower House, which oversees policies, operations, and fund-raising for the Hower House.
Academic Issues & Student Success Committee
Finance & Administration Committee
Personnel & Compensation Committee


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Finding and Controlling Information
Every organization manages information. In many file formats, and in many places. The bigger the organization, the more difficult it becomes to recover and maintain all that data.
That is why ECM systems exist. Organizations use them to structure and maintain information. It becomes easier not just to retrieve information, but also to control the lifecycle.
Systematic Storage and Maintenance
These days, information is spread across many different file formats. It's not just about text, spreadsheets and presentations. More and more documentation is distributed as PDF. Images, videos and audio files also contain information, with often only the filename giving an indication of the possible content. On top of that, many employees use their e-mail not just as a means of communication, but also as a storage system, which can cause serious problems in case of holidays or illness.
All those files are scattered across the company network in department folders, project folders or personal folders, sometimes in multiple versions. With Enterprise Content Management that kind of unstructured information can be stored and maintained systematically within an organization. It becomes easier to give the right employees access to correct, complete and up-to-date information. Which in turn saves time, money and many mistakes.
ECM is a generic name for multiple types of components. It can refer to website content which needs to be tracked, to digital contracts which need to be registered, or to scanned incoming mail which needs to be forwarded. But in each case the files need to be maintained. ECM takes care of the lifecycle of electronic documents, from creation to deletion or archive.
Open Source
Alfresco Enterprise Edition is an ECM system based on open source technologies like Spring, Hibernate and Lucene. Alfresco itself is an open source system as well. This means that the authors made the source code freely available. Open source is often free of charge, but not always. In the case of Alfresco Enterprise Edition, for example, your do not pay for the license. You only pay for support through a Service Level Agreement (SLA). In addition, the software is also available as service (SaaS), and as trial version to try out the software free of obligation.
Alfresco was designed specifically for heavy use in production environments of companies and government organizations. Each new version is put through an exhaustive series of real-life tests. As a consequence it is extremely stable, and only available through certified Alfresco partners like Qualogy. The system offers integrated central storage for all kind of content, from video to text, and from audio to e-mail. Basic principle is always the purpose or function of the content. For example, an image can be used on a website (web content management), but it can also be a scan of incoming mail (image management) or a scan of a contract (records management). The most important content functions of Alfresco are explained below.
Document Management
Maintaining and processing electronic documents, scanned or otherwise, is indispensable in every organization for effective collaboration between different staff members and policy advisers. Employees can maintain files in Alfresco through a web browser or Windows Explorer.
Alfresco offers the possibility to define extensive workflows, which allows different users within an organization to cooperate seamlessly. They can send a document to multiple employees in a row. Each of them can change the document status and send it along to the next. The reader can use that status, for example, to determine if the document is still under development (concept) or final. Documents can also be added as an ad hoc task.
Web Content Management
In most cases this is implemented as a web application, or it is used to create, control and maintain large collections of web materials like HTML documents and corresponding images. Web content management is especially suited as a maintenance tool for non-technical administrators and web editors. For example, an administrator can assign to an editor the task to change a particular web page. This starts a workflow which finally returns to the administrator, who can evaluate the changes in a 'sandbox' prior to publication. It is even possible to import entire existing websites.
Users such as web editors can change and maintain existing websites without technical training. They save time with the user friendly interface. HTML codes are hidden by WYSIWYG editors, so they can focus on content without bothering about the layout. Visual presentation and design is defined in templates, allowing that type of changes to be made in one place.
Developers also benefit from the advantages of Alfresco, for example scalability, reliability and the standards used. It has a Java architecture, is based on standards like J2EE and supports data exchange. Furthermore, Alfresco internally uses caching and supports metadata. All repository content can be searched using web scripts (XML, (X)HTML, TXT and JS-ON).
Records Management
Alfresco ranks as one of the first open source systems for records management. A record is information entering (or produced by) the organization, and which serves as evidence for a legal obligation or transaction with another company. It is about registering actions in an organization, with two main goals:
Examples of records are birth certificates, medical X-rays, official documents or e-mail archives.
Image Management
By digitizing (scanning) documents such as incoming mail as much as possible, the organization can put an end to manual, paper based document handling. It also takes up less space than paper versions. Alfresco offers an integrated central storage (content repository) to maintain all content formats: also images, videos and digitized documents.
With its extensive search options Alfresco makes it easier for the user to search ánd find documents. The fast and effective search function is based on the well-known Google search engine. The Alfresco database contains 'metadata' necessary to find the documents and to create relationships between documents (filing). Documents can be searched not just on standard criteria like format of creation date, but also on category or author. Of course it is also possible to search within the documents themselves.
Archiving E-mail
This function makes it possible to save the stream of e-mail messages to and from a mail server on a central location. Because not all incoming e-mail is relevant (spam) it is also possible to use filter criteria. In this way it is always possible to retrieve all important e-mails. The latest Alfresco version even incorporates a separate mail server, enabling e-mail to be sent and received within Alfresco.
The Role of Qualogy
The new ECM paradigm touches on the business processes of the organization, and therefore also on the way people to their job. This may cause a cultural shift, and requires good preparation and guidance.
As the only Alfresco System Integration Partner, the highly trained and experienced people at Qualogy can offer you support and consultancy to implement Enterprise Content Management, for example to integrate it with Oracle products or during migration projects. We also offer expertise in case it is necessary to change or enhance Alfresco functionality. Our employees are certified Alfresco consultants who know the ropes. The system is already in use at companies like KLM and ABN AMRO, and government organizations like the city of Maastricht.
More Information
That was Alfresco in a nutshell. You can contact Qualogy Suriname for more information, or take a look at www.alfresco.com.
Do you have questions or suggestions?
Mail email@example.com!
Uranusstraat 78
PO Box 12865


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Nissan profit jumps 78%
The automaker also raises its full-year forecast on higher vehicle sales in North America and Europe.
By YURI KAGEYAMA, The Associated Press
Nissan reported a 78 percent jump in quarterly profit and raised its full-year forecasts Wednesday as vehicle sales grew in North America, Europe and Asia, offsetting a weak performance in Japan.
Nissan's October-December net profit totaled 80.07 billion yen ($976.4 million), up from 44.97 billion yen a year earlier. Helping the Japanese automaker's bottom line was a better performance at Renault, in which Nissan owns a 15 percent stake. Cost cuts and improved model offerings were additional pluses.
Sales for Nissan's fiscal third quarter rose 5.3 percent to 2.103 trillion yen ($25.6 billion).
Nissan Motor Co., which became Japan's No. 2 automaker last year, overtaking Honda Motor Co., was upbeat after the better-than-expected performance.
The maker of the Leaf electric car, March subcompact and Infiniti luxury models now expects 315 billion yen ($3.8 billion) in profit for the year through March. That would be a more than sevenfold surge from the previous fiscal year.
Yokohama-based Nissan had previously forecast an annual profit of 270 billion yen ($3.3 billion).
"Our financial results are evidence that Nissan continues to deliver solid performance," said Nissan President and Chief Executive Carlos Ghosn.
The good news for Nissan came from its aggressive push for growth in fast-growing markets such as India and China. But it was also able to boost sales in more established markets like North America and Europe. Only Japan proved to be a weak spot.
Ghosn acknowledged rising material costs and a strong yen, which erodes the value of overseas earnings for Japanese exporters, remained risks in the months ahead.
Nissan raised its vehicle sales forecast for the full year to 4.165 million vehicles from 4.1 million vehicles. The latest forecast would mark a 19 percent increase from 3.5 million the previous fiscal year.
Nissan - 43 percent owned by its 12-year alliance partner Renault SA of France - also raised its sales forecast for the fiscal year to 8.8 trillion yen ($107.3 billion) from 8.77 trillion yen ($107 billion), and higher than the 7.5 trillion yen reported in the previous year.
"We will continue to deliver good results while remaining focused on our strategies to pursue profitable growth," said Ghosn, also chief executive at Renault.
Nissan used to be frequently criticized as lagging behind Toyota Motor Corp. with its hit Prius hybrid in green vehicles. It has boosted its green credentials with its Leaf electric vehicle, which started being delivered to customers late last year.
The Leaf is one of the world's first mass-produced affordable electric vehicles. Although numbers sold are tiny, the car is already delivering a significant image perk for Nissan.
For the latest quarter, Nissan sales improved in almost all major regions, except for Japan, where the end of government-backed incentives for green cars crimped sales.
Declining Japan sales as well as an unfavorable exchange rate were partly behind the 15 percent slide in October-December operating profit. The dollar now trades at about 82 yen, down from about 90 yen a year ago.
Nissan's net profit outdid those announced recently by Honda and Toyota, which reported weaker quarterly results but raised their full year forecasts, citing a global auto recovery and cost cuts.
For the first nine months of the fiscal year, Nissan's profit shot up to 288.4 billion yen from 54 billion yen a year earlier. Nine-month sales rose 19.4 percent to 6.42 trillion yen.
Nissan stock gained 2.5 percent to 893 yen ($10.9). Results were announced after trading ended on the Tokyo Stock Exchange.
© 2011 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Copyright © 2014 Microsoft. All rights reserved.
Fundamental company data and historical chart data provided by Morningstar Inc. Real-time index quotes and delayed quotes supplied by Morningstar Inc. Quotes delayed by up to 15 minutes, except where indicated otherwise. Fund summary, fund performance and dividend data provided by Morningstar Inc. Analyst recommendations provided by Zacks Investment Research. StockScouter data provided by Verus Analytics. IPO data provided by Hoover's Inc. Index membership data provided by Morningstar Inc.
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[BRIEFING.COM] The stock market finished an upbeat week on a mixed note. The S&P 500 shed less than a point, ending the week higher by 1.3%, while the Dow Jones Industrial Average (+0.1%) cemented a 1.7% advance for the week. High-beta names underperformed, which weighed on the Nasdaq Composite (-0.3%) and the Russell 2000 (-1.3%).
Equity indices displayed strength in the early going with the S&P 500 tagging the 2,019 level during the opening 30 minutes of the action. However, ... More
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- Video: Easy DIY smoked meats at home
A charcuterie master shares his process for cold-smoking meat at home.
- Jetpacks about to go mainstream
- Weird things covered by home insurance
- Bing: 70 percent of adults report 'digital eye strain'


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We pride ourselves on exceptional customer service. We know how busy you can be, and we definitely understand that you don't want to waste time with an automated phone menu.
Call us for any reason at 1.866.782.6222 during 9am to 5pm EST, Monday through Friday. You can also email us or use our contact form below. We're happy to help you!


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Miami-Dade has a new anchor to a recovery in hiring: local government.
With construction jobs back on the rise, local government now costs Miami-Dade more jobs than the building industry does, according to new revisions of federal labor statistics.
Since June 2010, when Miami-Dade ended a two-year decline in hiring, the construction industry has lost 2,900 jobs. But the local-government level, which includes teachers at public schools, has lost about 11,000 payroll slots.
The trend is somewhat deceiving, since the construction industry has shed far more jobs overall than has local government. Since it hit a peak in the fall of 2007, Miami-Dade's construction industry has lost about 25,000 jobs — or about 45 percent of the people who used to work in one what was then one of the world's hottest housing markets.
Since its peak in early 2008, local government is down 17,000 jobs, a 14 percent loss. About 101,000 people now work in local government, according to federal statistics, down from a peak of almost 120,000.
Washington's $830 billion stimulus program kicked in during 2009, and sizeable chunk of the local aid subsidized wages for teachers, police and rescue workers. Mark Vitner, a Wells Fargo economist who tracks South Florida, said the federal stimulus program helps explain the current lag in government hiring, since it delayed cuts at the local-government level.
"A lot of cities and counties were facing serious shortfalls, but the federal stimulus money bridged that for a couple of years,'' he said. "But it also made it tougher when the money ran out."
On the gain side of Miami-Dade's employment ledger, low-wage professions of hospitality and retail have been the main drivers of recovery — accounting for half of the jobs created since June 2010. Professional services finished third, though much of the growth was driven by low-paying temp workers.
The Miami Herald's Economic Time Machine blog seeks to put South Florida's recovery into historical perspective. We try to take the long view on economic stats. For analysis of the latest economic news, visit miamiherald.com/economic-time-machine and look for our weekly chart on Page 3 of Business Monday.


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New Flash Player for Linux Supports H.264Dec 05, 2007
Adobe has released a new version of its Flash Player 9 Update 3, including the Linux version which thus leaves the beta stage. It now supports the H.264 video format and fullscreen operations with accelerated graphics.more »
GIMP 2.4.0 ReleasedOct 27, 2007
Improvements to the free graphics program Gimp include a refreshed look, color management and enhanced selection tools.more »
New Drivers and BIOS Plans for ATI Graphics CardsOct 26, 2007
It was good news across the board for ATI graphics card owners with AMD deciding to go for a free driver and immediately delivering the goods. Now the proprietary Linux driver, Fglrx 8.42.3, has been released, and it promises various improvements.more »
Lucasfilm Goes for Trolltech's QtOct 16, 2007
Lucasfilm Limited, famous for its movie projects such as Star Wars and Indiana Jones, will be using Qt as the user interface for the development of digital entertainment software in future.more »
Seamstress: Intelligent Image ScalingOct 08, 2007
The Seamstress image manipulation library promises smaller images without compromising detail. Version 1.0.0 of the software, which was released recently, uses an "energy function" to analyze various areas of the image before compressing and does not change eye-catching areas.more »
Vulnerability Discovered in X Font ServerOct 04, 2007
Two protocol handlers give attackers the ability to inject malicious code into X Font Server (XFS). Linux systems are only vulnerable to local attacks. The X Font Server is not accessible over networks by default.more »
Compiz 0.6.0 improves multi screen supportOct 04, 2007
The new 0.6.0 version of the compositing window manager Compiz now supports multiple x-screens and has new plug-ins.more »
Vulnerabilities in Image Magick ClosedSep 24, 2007
Four bugs have been discovered in the free Image Magick image manipulation Software and classified as highly critical by several security research services. A new version closes the security holes.more »
Issue 168/2014
Tag Cloud
Fedora Developer Announces New Partition Manager
New tool will look like GParted but support a wider range of storage technologies.
Mozilla Releases a New Firefox
New public key pinning feature will help prevent man-in-the-middle attacks.
Tool Predicts Which Websites Will be Compromised
Carnegie Mellon researchers say 3 million pages could fall down the phishing hole in the next year.
SSH Key Management Guidelines
The US government rolls new best-practice rules for protecting SSH.
Knoppix 7.4 Released
Klaus Knopper announces the latest version of his iconic Live Linux system.
PHP Attack Puts WordPress and Drupal at Risk
All websites that use these popular CMS tools could be vulnerable to denial of service attacks if users don't install the updates.
Heartbleed Bleeds On
According to a report, many potential victims of the Heartbleed attack have patched their systems, but few have cleaned up the crime scene to protect themselves from the effects of a previous intrusion.
Drone Brain Goes Open Source
DARPA and NICTA release the code for the ultra-secure microkernel system used in aerial drones.
Password Management Services Vulnerable to Attack
Should you trust an online service to store your online passwords?
New Raspberry Pi Adds Two USB Ports
New B+ board lets you build cool things without the complication of a powered USB hub.


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SAN ANTONIO (AP) — Recruits at a South Texas Air Force base where more than two dozen instructors were convicted of sexual and other abuse are being asked if they've been mistreated.
The San Antonio Express-News (http://bit.ly/18hjuSz ) reported Monday so far no additional cases of alleged wrongdoing have been found at Joint Base San Antonio-Lackland.
Recruits in October began taking the voluntary survey with dozens of questions about issues that include sexual harassment, sexual assault and attempts by instructors to flirt or have sexual relationships.
Col. J.D. Willis says early results show some recruits have concerns about bullying by fellow trainees.
The Air Force has tightened training rules since 26 instructors were convicted of rape, sexual assault, maltraining or having consensual but prohibited relationships. Trainers were accused of mainly preying on female recruits.


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PLAIN DEALING - The Lakeside Warriors got on a bus and made the hour-long trip over to Plain Dealing for a matchup of early season unbeatens. The Warriors played hard for 48 minutes but couldn't overcome misfortune or a pair of quick touchdowns from the opposition, losing 48-12.
"They opened with back to back onside kicks and recovered them both," Lakeside head coach Joey Pesses said. "Both times we had guys in position but the ball took a wild bounce each time. That's why it's a part of their game. You can't prepare for the bounce of the football."


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Research In Motion
Heins was speaking at the company's annual developer conference, the BlackBerry Jam, going on in San Jose this week.
There are some gotchas. It doesn't apply to any old app. The app must meet certain quality standards and it had to make at least $1,000 on its own to qualify.
This isn't the first time RIM has talked about the $10,000 guarantee. The program was officially announced last May.
RIM insists that it's still the most profitable platform for developers, saying that BlackBerry apps generate 4% more revenue per month than iOS and 35% more than Android, tweets journalist Harry McCracken.


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Much of his work is from return customers and customer referrals which speaks volumes to his abilities and demand.
Dennis lives in Centennial, Colorado with his wife Michelle, a talented artist/ decorative painter, their 4 year old son who is a comedian and "pots and pans drummer". They also have a couple of dogs, a goldfish and six chickens. Come on over for breakfast! ...We're having eggs and something that tastes like trout!
While Dennis has never performed for the New Pope or royalty, he is sure that if he did it would look exactly like it does when he performs at your next event!
Dennis Michael's Comedy Magic Show!
We live in the south end of Denver where there are lots of family restaurants serving suburbs of Centennial and the Highland's Ranch areas. It's nice when you can look at eating out as a "research" for your work. I perform magic in restaurants and provide a unique service that focuses on creating a positive customer experience. As a customer relations promotional entertainer in the Denver area, I am always looking for restaurants that might be potential venues for me to provide my public relations entertainment services.
There are many restaurants competing for business. I have found that not every restaurant is a good fit for my performances and service but when I see one I immediately get excited about the potential. I have over 25 years of experience under my belt so I have come to a point where I know if a restaurant is a good fit for me and my services. There is an atmosphere that welcomes playful interaction and a fun experience.
Let's clear up the most common myth:
Before I talk too much more I would like to clear up some misconceptions about what my services are all about. There is a difference in hiring someone who does balloon animals or performs some magic tricks and hiring someone who specializes in customer relations entertainment. While the aforementioned provide a novelty entertainment, I work to engage and entertain your guests in a way that creates a fun, interactive experience and creates real lasting relationships with customers.
I am different than many restaurant magicians.
What restaurant managers and owners quickly discover about my services is that it differs greatly from the run of the mill restaurant performer that approaches them. Yes, at first glance it looks like I am doing magic for customers while they wait for their food to arrive just like any other magician who does this kind of work. However what I really am doing is performing as a magical human marketing tool.
Here is how I see my job description when I am performing for a restaurant's patrons:
"I am a customer relations entertainer specializing in creating meaningful and long lasting relationships with restaurant patrons. I am an integral part of the customer's experience. While I entertain with magic I am actually building meaningful and long lasting relationships with the customers for the restaurant. I also observe and provide valuable insight to the management regarding their customer's overall satisfaction with their service. I am there to keep, build and promote that restaurant's business in a positive way."
What I understand and what your average restaurant entertainer doesn't is that you need more than just fun entertainment. You have to more than just a novelty to the patrons. You have to genuinely be building relationships.
Come see for yourself come visit me at one of these great family restaurants.
Romano's Italian Restaurant- Highland's Ranch
Wednesday nights from 6pm - 8pm.
C.B. & Potts in Highland's Ranch
Thursday nights from 6pm - 8pm


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Monster Digital Class 10 - SD Cards feature high capacity storage, rapid transfer rates & rugged construction that meets military standards for shock, vibration & impact for years of use. Water Proof, Durable, magnetic resistance.
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Estimated read time: 15 minutes
"Customers are our top priority!" It's a phrase you hear all the time, but do you always believe it?
As a business owner, you probably "get" that having mind-blowing customer service is a great way to keep up your brand's reputation. The sad reality however, is that many don't realize it's also the cheapest way to grow your business. In this post you will learn 4 surefire steps to create (and maintain) customers for life.
Losing a Customer
First, let's briefly address how losing a customer can empty your wallet according to Score:
Let me just restate that last point:
It costs about 5 times as much to attract your new customer as it does to keep your existing one.
If you are a business owner or entrepreneur, here is some practical advice (case studies included) to reverse the trend.
4. Listen to Your Customers
Listening should never begin with a knee-jerk reaction to an existing problem. Outstanding customer service comes from companies that actively reach out to their customers, because they really want to know what they're thinking.
Jet blue regularly reaches out to customers, with over 1,000,000 followers on Twitter. Inone example, a customer tweeted the following:
Let's remember that this is a company with exactly 1,645,183 Twitter followers of this writing. When Airlines are going bankrupt and losing revenue at record rates, JetBlue posted their highest revenue ever.
3. Be Genuine
Think of the last time you had a sales associate ask you if you needed help. How did you answer them?
You probably said no, because what they asked is a closed question with only a "yes" or "no" response - and usually a conversation killer.
You politely decline (as you've never been here before and aren't sure what you're looking for), and watch the sales associate immediately walk over to the corner to chat with co-workers.
Great customer service? Not so much.
Why is that? It isn't the associate's lack of greeting you. They welcomed you into the store! They asked if you needed help! Why do you still feel frustrated?
The problem is simple. They weren't acting genuine and you knew it.
Consider Apple Retail. In just 10 years time Apple has grown from one store in the USA, to over 331 Internationally. This is a company selling computers and gadgets that has ahigher revenue per square foot then the incredibly expensive Tiffany Jewelry.
How did Apple do it? Genuine customer service.
Employees are not supposed to sell products, just help customers. A quote from the training manual:
Your job is to understand all of your customers' needs—some of which they may not even realize they have.
Apple's strategy on "how to be genuine" can easily be described in its A.P.P.L.E. steps of service:
"Approach customers with a personalized warm welcome."
"Probe politely to understand all the customer's needs."
"Present a solution for the customer to take home today."
"Listen for and resolve any issues or concerns."
"End with a fond farewell and an invitation to return."
A warm welcome? That means while a traditional sales associate as might ask if you need help in a painfully closed way (you can only respond with a 'yes" or "no"), an Apple associate might walk up to you when you're playing with an iPad and ask, "What do you think of that iPad? What made you come in here and want to play with one?"
It starts a genuine conversation, where a prospect quickly turns into a customer, and often morphs into a self-promoter of Apple products.
This simple step can have profound results on your balance sheet.
2. Empower Your Employees
Customer service doesn't just start with fixing broken customers. Great customer service envelopes an entire organization.
You don't have to own or run an international powerhouse like JetBlue or Apple to have great relationships with your customers. If you're an entrepreneur, you can still deliver exceptional customer service without the cash, marketing, or reach that the other guys have.
Instill the notion in all of your employees that customer service isn't a department.
Nordstrom has done an incredible job instilling this notion in their employees. Here's a quote from the official Nordstrom Employee Handbook:
Nordstrom Rules: Rule #1: Use best judgment in all situations. There will be no additional rules.
Please feel free to ask your department manager, store manager, or division general manager any question at any time.
This means employees can have free reign to do what they wish to help customers. Some business owners might think this is nuts, but to quote entrepreneur Tim Ferriss:
It's amazing how someone's IQ seems to double as soon as you give them responsibility and indicate that you trust them.
1. Don't Cave. Set Boundaries with Your Customers
I know I'm going to get a lot of flack from this, but here goes nothing. Put your coffee mug down. Sit up in your chair. Hold tight.
The customer is not always right.
"But Lee, you have just been saying throughout this entire article that the customer deserves attention and praise… yada yada…"
I know, I know. Let me correct course for a moment to explain.
There are hundreds or even thousands of decisions that you have to make in business every single day (even with the earlier step in mind). Do you always have every fact or detail about your decision available to you? Can you read the future?
If the answer to both of those earlier questions is a resounding "no", then we can only assume that you make assumptions based on your life experience. We can further assume that most people tend to make decisions they find reasonable. Agreed? Good.
A Cautionary Tale
Now let's look at the reverse side of things. Here is a story from when I worked at an Apple Store during college.
A customer, annoyed with his broken iPod, and came into the store. After he arrived, the greeter told him to check into the Genius Bar queue and wait for his repair appointment. The customer was clearly frustrated. After two solid hours of sitting in line, a technician called his name.
You could sense this was only going to end badly.
He approached the service bar only to learn that his iPod was unrepairable due to water damage.
The customer demanded to speak with a manager.
When the manager came out and refused his repair, he threw his iPod (yes - this really happened) and shouted obscenities and his intentions to buy a Zune.
Did he really want a Zune? Of course not! He was full of emotion because no one attempted to reason with him. Every person he met told him "no".
Let's start by asking the obvious. Why didn't the manager just give in and give him a new iPod?
If the manager just gave in, they would be setting a terrible precedent for the future. This customer would expect whatever they wanted, no matter how unreasonable, and others could follow.
This whole situation is easily avoided with a few simple actions taken on part of the employees, while still acknowledging that the customer isn't always right.
If all else fails, two points are clear.
If the "unreasonable" iPod owner was given the alternate options at the earliest stage, then they would have remained reasonable while interacting with the employees, and ended up happier in the end.
We're looking for great customer service stories to share on the blog! Share your stories in the comments below, or just let us know what you think!
And remember, you can't grow your client base or improve your business if you can't understand your customers!


text: Devin AlexanderThese 7 foods give you the protein and carb punch you need to gain mass. Start again? Next 12 Photos There's no need to abandon all your favorite foods to get in shape; just follow these 10 simple nutrition and supplement guidelines to build muscle faster. Protein isn't the only thing you need to gain muscle mass. Don't be afraid of the carbs. But before you reach for a loaf of bread, here are seven nutrient-packed foods that give you the dose of protein and carbs that you need to get big. And they're all readily accessible at your local supermarket.


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Kanye West's American Psycho Short (Yeezus Promo)
Yeezus will wash away your sins.
(Source: youtube.com)
ABC Family Promo for American Psycho
Fun for the whole family you murdered.
ABC made one for Batman Begins too.
(Source: youtube.com)
ABC Family Promo for Batman Begins
"He fights for family… and lives for love." - The new tagline for Batman Begins
(Source: youtube.com)
Trailer for Veronica Mars Movie!
She was so great in the Dark Knight.
(Source: youtube.com)
My name is Bane and I'm here to say, I was born in the dark in a rappin' way.
(Source: youtube.com)
The Dark Knight as a Romantic Comedy
Just your classic boy-meets-girl-and-fights-nihilist-psychopath story.
(Source: youtube.com)
Now even you can sound like someone people want to listen to.
10 Other Career Switches I'd Like to See [Click to continue reading]
He looks a little different in the movies.
(Source: reddit.com)
8 Classic Nerd Maneuvers [Click to continue reading]
(Source: College Humor)
Honest Movie Titles: Oscar Edition
The Dark Knight: The Joker
[Like following us on Tumblr? Join the party on Facebook!]
(Source: College Humor)
Dark Knight Vanishing
Our favorite thing about The Dark Knight Rises trailer? Plenty of new opportunities for him to suddenly vanish
(Source: College Humor)


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Style # 223282
AVAILABILITY: Unavailable for immediate shipment.
Put some sexy in your life! Add this crossback wrap heavy-textured crop to your wardrobe and you won't be disappointed. Style with a bodycon skirt and you're ready for the club!
- 62% Viscose, 23% nylon, 15% spandex
- Imported
- Center back to hem: 9" (23 cm)
- Model is 5'10" and wears a US size S


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Shown with Optional Pedestal
Deep steam cleaning
SAMSUNG washers use advanced steam technology to make doing laundry less of a chore. Powerful, deep steam cleaning removes dirt and pesky stains, and also saves you time from having to pre-treat clothes. Youll keep your clothes looking their best for years to come.
Extra-large capacity
You'll be amazed by the super capacity of the WF448AAW. Imagine the time, money and water you'll save by washing the equivalent of a king-size comforter or 28 bath towels in just one load.
SilverCare technology
The secret behind SAMSUNGs unique SilverCare technology is silver - quadrillions of sanitizing silver ions are released into every wash. Silver ions sanitize clothes in cold water without bleach, removing 99 percent of odor- causing bacteria for up to 30 days. Perfect for delicates, colors and special care items, cold water washing also saves you money. And since buildup of bio film inside the stainless steel drum is a thing of the past, you can count on it remaining clean.
Convenient and practical
The WF448AAW is a breeze to operate. The easy-to-see control panel with preset cycles and preprogrammed features makes it easy to choose the ideal setting. And the child lock, which alerts you when activated, keeps curious little hands out of harms way. Quiet and durable, the direct-drive motor functions without belts or gears, for reduced vibration. Delay start and electronic controls are just some of the many convenient features that make SAMSUNG's WF448AAW such a pleasure to use.
Vibration Reduction Technology
A washing machine shouldnt dance around the room. Thats why youll love the whisper-quiet operation of your SAMSUNG washer. SAMSUNG's Vibration Reduction Technology (VRT) produces a smooth and quiet operation at spin speeds up to 1300 revolutions per minute. This significantly reduces vibration and noise, even during unbalanced loads.
sleek and modern look
We designed our washers to be visually striking, available in a choice of stylish colors: Neat White, Onyx Blue, Stratus Grey, Tango Red and metallic finishes like Blue Silver. They are space-friendly too. SAMSUNGs paired washers and dryers can be stacked and the optional pedestal is spacious enough to conveniently accommodate all your laundry supplies.
ENERGY STAR compliant
By being ENERGY STAR compliant you are assured that your SAMSUNG model is helping the environment by using less energy while saving you money. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy promoting energy efficiency.
Deep steam cleaning
Extra-large capacity
SilverCare technology
Convenient and practical
Vibration Reduction Technology
sleek and modern look
ENERGY STAR compliant
Shipping Weight: 290 lbs
Shipping Method: Motor Freight
Net Width 27"
Net Height 39"
Net Depth 32"
Depth When Stacked 38"
Shipping Width 29 3/8,/sup>"
Shipping Height 43"
Shipping Depth 34 5/8"


text:
West Springfield, MA 01089 Map, Local Resources and Photos
|City/Town Names
|Current Weather & Forecast
Local Physical, Cultural & Historic Features
The 01089 ZIP Code is centered1 in Hampden County at latitude 42.117 and longitude -72.639. It is a standard type ZIP Code. Hampden County is in the Eastern Time Zone (UTC -5 hours) and observes daylight savings time.
ZIP Code Tabulation Area (ZCTA) 01089 has a land area of 16.71 sq. miles and a water area of 0.81 sq. miles for Census 2000. Demographic Profile
West Springfield, MA 01089 Map (Interactive ZIP Code Map of 01089 ZIP Code)
|Driving Directions
Nearby Cities, Towns & Census Designated Places
Merrick, MA
(< 0.1 mile)
Riverdale, MA (< 0.1 mile)
Mittineague, MA (< 0.1 mile)
Cayenne, MA (< 0.1 mile)
North Agawam, MA (1.4 miles S)
Amostown, MA
(1.4 miles WNW)
West Springfield, MA (1.4 miles SE)
Brightwood, MA (1.4 miles E)
North End, MA (1.9 miles E)
O'Briens Corner, MA (1.9 miles S)
Nearby Neighborhoods, Subdivisions & Other Small Populated Places
Brush Hill Mobile Home Park, MA
(1.9 miles N)
Springfield Hill, MA (3.6 miles W)
Owen District, MA (3.9 miles NW)
Hampton Ponds, MA (5.6 miles NW)
Trainfield, MA (6.1 miles WNW)
Hampton Village, MA
(6.8 miles WNW)
Halladay Corner, CT (7.2 miles S)
Brainerd Park, CT (7.7 miles SSE)
Shaker Pines, CT (8.1 miles SE)
Green Manor Village, CT (12.5 miles S)
ZIP Codes - Key Concepts
- ZIP Codes are categories for grouping mailing addresses and are not exact geographic regions.
- The centroid of a ZIP Code may be in one County and the associated city/town in another.
- In rural areas, a single ZIP Code may be used for cities and towns in several different Counties.
- ZIP Code "areas" can overlap, be subsets of each other, or be artificial constructs with no geographic area.
- ZIP Codes are only loosely tied to cities.
1 Keeping the above key concepts in mind, what we informally refer to as the "center" of a ZIP Code is most often actually the centroid of a polygon.


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Farpaisean Chon-Chaorach, Series 5 Episode 6 of 9
Duration: 1 hour
An latha mu dheireadh de dh'Fharpais Naiseanta na h-Alba 2012 ann an Srath Aibhinne, Siorrachd Lannruig a Deas far am faigh sinn a-mach cò bhios ann an Sgioba na h-Alba.
The final day of the 2012 Scottish National Sheepdog Trials from Strathaven, South Lanarkshire where we find out who has made the Scottish team.
BBC © 2014 The BBC is not responsible for the content of external sites. Read more.
This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.


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Another week is upon us, and thus, another edition of "Know Thy Enemy". This week, with the Bills in the Jets' crosshairs, we talk to our friend Dennis Amo. Dennis is from our Fansided site, BuffaLowDown. Give them a read, they do an excellent job at reporting all you need to know about our friends from Western New York.
Have a look at our conversation:
THE JET PRESS: Talk about what you have seen out of EJ Manuel. What do you like, and what does he need to improve?
BUFFALOWDOWN: Manuel seems to be a complete quarterback. He is able to do it both in the air and on the ground. He is able to sense pressure and get rid of the ball and
know where his check down guys are. Through two games he has only mad two real
mistakes and that was the fumble and interception last week. I would like to
see Manuel take some chances down the field. With the speed at WR that the
Bills have a long shot now and then would be great.
TJP: Super Mario seems to have gotten back to his old self, at least so far in this
young season. What is he doing differently to get to the backfield?
BLD: He is not doing anything differently than he was with Houston. He was injured
last year and was not up to 100%. He is fully healed and ready to go. Mike
Pettine has an aggressive defensive scheme which I am sure you are all familiar
with and move his defensive linemen around to create the best possible
TJP: No matter what year it is, one thing the Jets can do is play defense, and 2013
is no different. How are the Bills going to attack the Jets on Sunday?
BLD: The Bills will keep with their game plan and play an up-tempo game. Ball
control is the game the Bills have to play to be able to win games.
TJP: Who are some new Bills' that Jets' fans should look out for?
BLD: Robert Woods has come on strong as the #3 wide receiver. He is a threat in the slot and a check down guy for Manuel. Also, Kiko Alonso, the middle LB for the Bills is a backer that can play from one boundary to the other. He reads plays well and is a force in the middle.
TJP: What is your prediction for the result on Sunday?
BLD: I think it will be a good match-up. I am excited to see Smith go up against
Manuel. I think that if the Bills can stay with their game play and keep the
up-tempo they come away with the win. 24-17 Bills.
Crazy prediction isn't it? Ha ha, just kidding. Thanks to Dennis for his time, check out BuffaLow Down for all things Bills.


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President of the University, Dr. Dianne Boardley Suber, was also in attendance for the training session. "This is a good opportunity for all who are involved and with your help we can now reach an extended community of potential alumni network," stated Suber. "There's a certain energy students have when they know someone from their hometown, so thank you."
The Pre-Alumni Association focuses on educating current students about the importance of being an engaged alumnus post college. To get involved with the Pre-Alumni Council, contact Sheryl Ximines at 919-516-4343.
Pictured: President of the University, Dr. Dianne Boardley Suber presenting remarks during the training session.
© 2012 Saint Augustine's University | 1315 Oakwood Avenue, Raleigh, NC 27610-2298 | 919-516-4000 | About SAU Saint Augustine's University is an equal opportunity educator and employer. For current job openings click here.Saint Augustine's University website is designed and maintained by Office of Marketing & Communications.For all compliance information concerning Saint Augustine's University click here.For all comments, feedback, or questions concerning the SAU website click here.


text:
- Rob Freda
- Pylesville, MD
- United States
This conversation is closed.
In a rigorous analysis is this "missing link" a solution or evidence of a much larger and systemic policy, market, and investment problem?
While Prof. Sadowy is correct on energy issues, his "the missing link" conclusion lacks perspective and highlights a larger problem in clean energy.
The Yardstick
"Missing link" technology has to have specific performance (other technologies have these) and cost. The most central feature for a "missing link's" is -
The combined system cost per kWh must net out lower than today's renewables to have value.
This battery's cost is 1/3 "the best battery technology" (MIT). AGM batteries are ~$250 per kWh of storage. Renewable output needs to be leveled (store when producing a lot, supply when not) to behave like fossil. Wind requires 3-5 days of leveling storage equal to 50% of rated capacity (the turbine's max output) (LBNL).
Storage for 1MW wind turbine = 3 x 24 x 500kW x $80 = $2,880,000
1MW turbine cost = $1,800,000
Wind subsidy is ~$.026 per kWh to equal Natural Gas at $.065 per kWh
Combined wind/storage cost = $.15 per kWh, Subsidy raw = ~$.085 per kWh, Subsidy w/externals = ~$.05 per kWh
The effect of subsidizing a large percentage of global consumption at current rates is severe (see Edenhoffer's ADAM) on the order of a 2% global economic contraction per year. More expensive renewable energy that behaves like fossil is not a solution.
The Larger Problem
As long as governments are subsidizing (driving private investment) energy technologies that are highly unlikely to solve our core energy problems, our problems will not be solved because we frittered away the money to solve them. The last 30 years provide a snapshot of this problem.
The US has funded and subsidized incremental storage, solar, and wind technologies for 30 years at a cost of tens of billions of dollars without producing anything that can or is on track to actually compete with fossil. If we continue to lack rigor in clean energy policy and investment and to invest large sums without vision, the future for climate change and/or our standard of living looks very dark.
Showing single comment thread. View the full conversation.
Showing single comment thread. View the full conversation.


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By: escaz
The video that won the trailer contest of French release of Red Orchestra. Music is Hunger - Hans Zimmer
Views: 893 | Posted: 05/25/2011
By: ramsy66
Here is a weapon demonstration of most of the guns in the game Red Orchestra Ostfront 41-45. This is just a movie showing what all the guns look like when shooting and reloading.
Views: 4,937 | Posted: 05/25/2011
By: Pharaizon
by beanbag (pharaizon) a red orchestra vid made by me featuring silverback. god forbid
Views: 1,672 | Posted: 01/30/2011
By: SgtNightFire
A single round of a battle in one of our servers on the map Bois Jacques! Recorded and edited by PFC Veld, Sub Machine Gunner of AP2S1. Wanna join the 29th Infantry Division? Check out: www.29th.org Or contact me for more information! What game? Darkest Hour: Europe '44-'45 www.darkesthourgame.com
Views: 292 | Posted: 07/05/2010
By: acare84
Experience some of the fiercest battles of WWII across North Africa with Mare Nostrum. Building on the realistic, tactical game play that made Red Orchestra: Ostfront 41-45 a fan favourite, Mare Nostrum lets players battle it out in an all new setting. Featuring British, Australian, German and Italian nations, choose from a range of authentic weaponry or crew one of 10 fully realised vehicles. With 8 different battle environments the game play is varied from gritty street to street fighting in urban surroundings to all out tank warfare in the open desert. This is North Africa, but not like you have seen it before. You can download this mod from Steam if you have Red Orchestra: Ostfront 41-45.
Views: 1,244 | Posted: 06/18/2010
By: D-Quong
Infantry Tutorial for my of my favourite fps's Red Orchestra
Views: 1,262 | Posted: 05/20/2010
By: SgtNightFire
A movie i made some time ago for the Red Orchestra Ostfront 41-45 BFE tournament...
Views: 2,346 | Posted: 05/06/2010
By: D-Quong
The vehicle tutorial for Red Orchestra.
Views: 854 | Posted: 11/09/2009
By: executer
Red Orchestra: Ostfront 41-45 video with Band of Brothers theme by Michael Kamen.
Views: 1,838 | Posted: 06/27/2009
By: juicyfarts
Online shooting.
Views: 2,283 | Posted: 10/27/2008
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Shadow Puppeteer is a co-op puzzle platformer.
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TinyKeep is an upcoming action roguelike game with procedurally generated dungeons, emergent monsters, deadly traps...
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A third-person action game set in Middle-earth that explores an original story of vengeance and redemption.
PC, Ouya, PS4, PS3
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An HD update to a homebrew RPG first created and released on SEGA Genesis/Mega Drive.
iOS, Xbox 360, Wii U, Wii, 3DS, PS3,
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, PC, Xbox 360, PS3, PS4, Xbox One
Release Date: 10/07/2014
Taking the series back to its horror roots, Alien Isolation strands players on a desolate space station as they try...
PC, Mac
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The sequel to Costume Quest continues the players' adventurous trek for candy on Halloween.
, Xbox 360, PS3, 3DS
Release Date: 10/07/2014
PS4, Xbox One, Xbox 360, PS3, PC
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PS4, Xbox One
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Play as officer Wei Shen and infiltrate Triad organization called Sun On Yee, in Sleeping Dogs from Square Enix.
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A turn-based strategy game exclusively for PS3, from Atlas and NIS America.
PS3, PS4, Xbox One, PC, Xbox 360
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A suvival horror game from the creator of the Resident Evil series.
PS3, Wii U, Wii, Xbox 360
Release Date: 10/14/2014
Vita, , PS3, Xbox 360
Release Date: 10/14/2014
The Walking Dead: Season Two will continue the story of Clementine, a young girl orphaned at the outset of the undead...
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Release Date: 10/21/2014
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A new chapter of the saga unfolds with more than 55 playable warriors to choose from, devastating new attacks and...
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linux, PC, Mac
Release Date: 11/01/2014
Dreamfall Chapters is the long-awaited sequel to acclaimed PC adventure games The Longest Journey and Dreamfall: The...


text:
An exciting and challenging part of the study abroad experience is daily life outside the academic realm. Students are encouraged to integrate into the local community, explore their interests, and immerse themselves as deeply as possible into the local culture. At the same time, NYU housing provides a community of support to our students via on-site staff, as well as students sharing their experiences as they acclimate to Accra.
The student affairs staff is responsible for assisting students with daily issues to crisis support. The staff is trained to deal with day-to-day problems that many students face while studying abroad. Utmost discretion will be used in dealing with your case. Via the Community Resource Assistants students are afforded both formal and informal linkages into local peer networks, and provided with access to peers who can answer their questions.
Local staff organize a number of activities with and for students. The objective of these activities is to help students to become an active part of the NYU in Ghana community and experience Ghanaian life in interesting, fun, and profound ways. To find out exactly what is going on during the semester, keep an eye on the Calendar of Events and speak with local staff.
Akosua Anyidoho was educated at krobo training college and the advanced training college, both in Ghana. She attended Edgehill College in Ormskirk, England. She received her Bachelor's degree in linguistics and English at the University of Ghana, Legon and continued at the University of Texas at Austin, where she received her Masters and Ph.D degrees in Foreign Language Education. Her research interests include second language teaching and learning, language and gender, and oral literature. She has disseminated the results of her research at many international conferences and has contributed to edited books and academic journals, including the prestigious North American based Research in African Literatures, a publication of the African Literature Association, of which she is a member. She is also a member of the West African Linguistic Society, Ghana Association of Linguistics, the Ghana English Studies Association and a co-coordinator of the Ghana Committee of Women Writing African Projects, sponsored by the Ford Foundation and Feminist Press. She has co- authored abook on the oral literature of the Akan of Ghana. Her book, Teaching English as a Second Language in Ghana: Building the Foundation is in press. Akosua began her teaching career as an elementary school teacher, and went on to teach English Language and Literature at the secondary level for many years. Since 1984 she has been a faculty member of the Department of Linguistics of the university of Ghana, Legon. During those years she has served on and chaired a number of University boards and committees. From September 2000-August 2002, she was the chair of her department and in the 2002/2003 academic year, a visiting scholar at Swarthmore college in Pennsylvania. Since 1994 she has coordinated several foreign study and / or exchange programs between her university and various American institutions of higher learning. Besides her academic interests, Akosua enjoys listening to highlife music, dancing,walking and gardening. She is married with three grown-up daughters.
Christa Sanders is the Associate Director of NYU Accra. She joined the NYU Accra team in August of 2004, also the official opening of NYU's 6th Global site and first study abroad program on the African continent. She has played a key role in the development of the NYU Accra program since its inception. Ms. Sanders has been involved in the field of international education for nearly a decade.She has worked as a Program Officer for the Institute of International Education (IIE) in New York where she managed a range of scholarship programs for both Latin American and African students through the Institute's Scholarship and Training Programs division.She has served as an independent consultant within the field, developing short-term study abroad programs to Eastern and Western Africa as well as materials geared towards American students of color studying abroad. She has also worked in Spain as the Chief Counselor of Students for Syracuse University's Madrid Division of International Programs Abroad (DIPA). During her time in Madrid, she furthermore co-founded asupport organization, Voices of Change, to help American students cope with discrimination outside of the United States.Ms. Sanders holds a Bachelor's degree in Psychology and Spanish from Spelman College in Atlanta, Georgia where she graduated with honors. She also completed her Ed.M and M.A. degrees in Counseling Psychology with a concentration in cross-culturalstudies/multiculturalism while at Columbia University.
Marian is the Student Life Coordinator for the NYU Accra Program. She obtained herBachelor of Education degree in Social Sciences from the University of Cape-Coast andcontinued at the University of Ghana where she obtained an M. A. degree in Population studies.Marian has had the opportunity of working with international organizations such as Church World Service and the United Nations High Commissioner of Refugees where she worked as a caseworker assistant and protection counselor respectively. She comes to NYU Accra with a background in education and counseling. She worked with an organization (Women's Initiative for Self Empowerment) that provides counseling and psychosocial support to survivors of domestic violence. Whilst working at WISE she held the position of Schools' Outreach Coordinator and Internship/VolunteerCoordinator. As the Internship Coordinator she supervised and coordinated the activities of both local and foreign interns/volunteers on the Internship program. Besides working, Marian loves to dance, listen to music, watch films and write short stories. She is married with a son.
Patricia manages NYU Accra accounts, facilities and equipment and provides support for the running of the program. She graduated with a Bachelor of Commerce degree form the University of Cape-Coast. She also has an MBA in Finance from University of Lincoln. Pat loves to read in her leisure hours. She is married with two children
Victor Kweku Yeboah is the Coordinator for Community service and Internships for NYU-Accra. He is also in charge of security. He began his high school education at Peki Secondary School in the Volta region of Ghana where he completed his Ordinary Level education between 1988-1993. He continued to Presby Boy's Secondary School, Legon
(PRESEC-LEGON) in Accra where he completed his advanced level between 1993-1995. He later obtained his Bachelor's degree in Tourism from the University of Cape Coast between 1997-2000. Just after school he worked with Student and Youth Travel Organization (SYTO) as a Regional Coordinator for Volunteer Programs in Ashanti and
Brong-Ahafo regions for two years. He has been in Cross-Cultural Programs management ever since and keenly involved in the drawing and marketing of inbound programs. He undertook some consultancy work in the drawing of inbound programs for organizations
like Youth for Understanding (YFU) and Global Family Network Foundation (GFNG) in 2005-2006.
Victor has a diversity of work experiences in the areas of Telecom and Security System Management and Operations. In Telecom, he worked as s Customer Service Representative with Supra Telecom, Ghana (now defunct). In security system management, he worked as a Network Controller with Secpoint Security Systems for three years where he was involved in the coordination and monitoring of the entire security system installations in Accra and Tema zones. At Secpoint,
he also handled customers' requests and complaints as well as managed the human resource issues of guards at post.
His hobbies are music especially slow jam, R & B and love to listen to great singers like Andrea Bocelli and Pavarotti. He also likes to exercise regularly at the gym to keep fit.
Delali Kudu the NYU-Accra Nurse looks forward to working with you in Accra and assisting you with health and safety issues so that you enjoy your time here,academically as well as socially. She will have an office in the residences with set hours:Mondays 7:00 a.m. to 11:00 a.m. and Fridays from 7:00 a.m. to 10:00 a.m. at ChurchCrescent and Wednesday from 7:00 a.m. to 11:00a.m.at Solomon's lodge. In addition shewill be on-call for medical emergencies, referrals and assistance. She is a graduate from the university of Ghana. She also works as a full time nurse with the paediatric unit of the 37 Military Hospital.
Chris is an Assistant Facilities Manager and he also manages the NYU Accra Library.He joined NYU Accra in January 2006 as a National Service Person and moved on tobe a CRA in August 2006, a position he held until July 2009. Chris is looking forward to helping you have great experience in Ghana outside your classroom while you accustom yourself to Accra and Ghana as whole. A graduate from the University of Ghana, heloves to listen to music and watch movies.
Kingsley works both as the teaching assistant for the Documenting the African City Class and arranging special programs. He is a graduate from the school of Performing Arts at the University of Ghana. His interests are film making, acting, swimming, and traveling among others.
Adwoa joined NYU Accra in January 2012. Now the Finance Assistant for the site, she started as one of the CRA's living in the residences. She is looking forward to an exciting semester with you all and she will be available to help you acclimatize in this new environment and culture. Adwoa graduated with a Bachelors degree in Banking and Finance from the University of Ghana. Her hobbies are singing, listening to music, and swimming.
Jessica is the NY site representative for NYU Accra and NYU London. She is excited to be working with students as they prepare to study at NYU Accra!
Phone: 212-998-4284
Email: email@example.com


text:
- Kennji Kizuka was a consultant to the children's rights division of Human Rights Watch and conducted research for their new report, Sabotaged Schooling: Naxalite Attacks and Police Occupation of Schools in India's Bihar and Jharkhand States. The opinions expressed are his own. -
Late in the evening of November 29, 2008, a group of guerrilla fighters entered the remote village of Dwarika in the Indian state of Jharkhand and detonated improvised bombs inside the village's only school. Doors blew apart, desks and chairs splintered, and portions of the classroom walls crumbled. No longer suitable or safe for learning, the school closed.
When I visited Dwarika in June of this year, local residents attributed the attack to the "Naxalites"—the term used in India to refer to Maoist-oriented insurgent groups who seek to overthrow the Indian state and establish a new social order to protect oppressed and marginalized people. They wage their armed struggle by attacking police, assassinating politicians, extorting businesses, and targeting government infrastructure – trains, roads, and schools.
Although I visited Dwarika more than six months after the attack, the village had yet to receive government support to rebuild the school that had served 250 children. Families with the means had sent their children outside the village to study. But residents told us that many parents were too poor to enroll their children elsewhere. For these already disadvantaged students, the chance to learn lay in ruins, along with the school.
Two weeks ago, exactly one year after the Dwarika bombing, Naxalite forces destroyed another school in Jharkhand, in the village of Bhavwar. In just the last month Naxalites have attacked at least 16 schools there and in the neighboring state of Bihar. One would expect these bombings to draw international attention, but outside of India few people have heard of the Naxalites. Even within the country, there is little recognition–including among government officials–of the extent to which the conflict disrupts the education of tens of thousands of students.


text: Shoebite: This one's been embroiled in the not-so-well-oiled cogs of the Indian judiciary system. A supposed Big B starrer, he was to play a 60-year old man who sets out on a journey of self-discovery and the film was being directed by Shoojit Sircar. Originally, the film was announced as Johnny Walker and supposed to be a Percept Film Production but it was never made. However, when Sircar took the film to UTV Motions and renamed it Shoebite, Percept was quick to file a lawsuit against them preventing it from being made. The legal battle was drawn out for far too long and only recently came to an end in 2012. Director Sircar even made the film Vicky Donor in between and got it released! Either way, we'd have loved to see Big B in a role as pivotal and interesting as this one but we'll have to go with a non-committal 'you win some, you lose some' for now.


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What do you get when you mix up a marketing genius that does video, a studio engineer that writes music, a pianist that has a successful solo career, and a cellist that does pretty much everything? ThePianoGuys: a miraculous meeting of "guys" with the same intrinsic purpose – to make a positive impact in the lives of people all over the world through music videos.
Support KCPT and experience an unforgettable show!
Featuring founding members Steve Mac and Jason Sawford, the band has been performing the Pink Floyd classics for more than 20 years and has played to more than three million fans worldwide. Lovingly curated, the band's live sets are packed with the fans' favorite Floyd classics from across the years that otherwise would simply not be heard together in a concert setting.
Abba's greatest hits are woven into a sunny tale set on a Greek island. On the eve of her wedding, a bride's quest to discover her father's identity brings three men from her mother's past back to the place they last visited 20 years ago.
The Elders joined KCPT during our Fall Funding Drive to share some exciting news: from new songs, upcoming shows, to a new fiddlist, Colin Farrell. Support KCPT and join The Elders for their CD release party at Knuckleheads Saloon on October 11 in Kansas City. The Elders will take the stage in the evening after local country rockers The Grisly Hand.
Your support helps bring artists like Leon Russell to Kansas City. Join KCPT for an unforgettable show! Featuring Leon Russell, a member of the Rock and Roll Hall of Fame, and Seth Walker.
The Happy Hour Tour comes on the heels of the release of Under The Influence, their fourth album release through Atlantic Records. The album features contributions from superstars Jason Mraz, Rob Thomas, Phil Collins, Dolly Parton and more! Straight No Chaser is the real deal, the captivating sound of ten unadulterated human voices coming together to make extraordinary music that is moving people in a fundamental sense… and with a sense of humor. On the road, Straight No Chaser has built a reputation as an unforgettable live act.
Support KCPT and see Paul Thorn live in Kansas City, Saturday November 1, 2014, 8pm at Knuckleheads Saloon.
Sharing the stage for the first and only time this year – Loretta Lynn, Wanda Jackson and Nikki Lane in a Kansas City exclusive concert. Support KCPT and experience an unforgettable show.
Exuding the irresistible rapport of a modern-day Rat Pack, the quartet — recent leading cast members of the Tony® Award-winning musical Jersey Boys — deliver an evening of unforgettable entertainment. With special guests Gentlemen's Rule.
Motown the Musical is the true American dream story of Motown founder Berry Gordy's journey from featherweight boxer to the heavyweight music mogul who launched the careers of Diana Ross, Michael Jackson, Smokey Robinson and many more. Motown shattered barriers, shaped our lives and made us all move to the same beat. Now, experience it live on stage in the record-breaking smash hit Motown the Musical!


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Control Your Destiny: Ways to Win at Enterprise Risk Management
David Ruffin explains the benefits of an enterprise risk management program and what to avoid.
You are Here: Home > Committees
David Ruffin explains the benefits of an enterprise risk management program and what to avoid.
Nonqualified deferred compensation plans are popular with banks. But how do you decide which one is right for your bank?
Todd Leone of McLagan offers an update on Dodd-Frank compensation rules and where they stand.
Meyer-Chatfield offers advice on aligning pay with performance based on the results of the 2014 Compensation Survey.
Steve Kent of River Branch Capital LLC shares how QCR Holdings Inc. developed a scalable and profitable loan portfolio of niche businesses.
Brian McCormally of the law firm Arnold & Porter LLP describes the steps that boards need to take when investigating internal fraud.
This article describes how to assess whether your existing pay programs will keep senior executives at your bank.
Bank Director's Compensation Survey reveals compensation data for private banks, in this report exclusive to DirectorCorps.
David Shoemaker talked to Bank Director magazine recently about market trends and what boards should know about risk management of BOLI plans.
It is more important than ever to make sure the total compensation program for directors is competitive and following the bank's philosophy.
The former president and CEO of the Association of Certified Fraud Examiners looks at widespread weaknesses in internal controls that may impact your bank.
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Answer Me This
What kind of power plant is coming to the state? Who can't count? Don't take this pretty weed home. You'll never work for Whataburger again!
Eric Williams ericwphoto.com
News Feature
Health Care on Life Support
New Mexicans tell us what reform looks like
Froozan Parwana is one of more than 400,000 New Mexicans without health insurance.
Gene Grant
Filmy Residue
Scanning the room Sunday night at the 48 Hour Film Project party, I flashed back to a conversation I had about the contest with someone close to the now dormant Duke City Shootout (DCS), the original Big Dog of run-and-gun filmmaking contests, which started in 1999.
City Boss Fight 2009
Mr./Ms. Future Mayor
What's your stance on sex, drugs and the music we call "rock"?
Mayor Martin Chavez is seeking his fourth (and third-consecutive) term, he announced Sunday, July 12.
Odds & Ends
Dateline: Poland—According to England's The Sun newspaper, a Polish woman has filed a lawsuit against an Egyptian hotel claiming that her teenage daughter got mysteriously pregnant after using the facility's swimming pool. Magdalena Kwiatkowska claims her 13-year-old daughter became inseminated thanks to a stray sperm swimming around the hotel's mixed-sex pool. The teen allegedly returned from a vacation in Egypt pregnant, and Kwiatkowska says her daughter certainly did not meet or fraternize with any boys while in Egypt. Tourist authorities in Warsaw confirmed the complaint. The knocked-up teen's mother is seeking unspecified compensation from the hotel.
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Highlight: Dennis Hopper
Spotlight: Sun Auction NY
Featured: Pilar Corrias
Now On: The Material Image
Top Lot: Edward Burtynsky
View Catalogue: Keith Sonnier
Top Fine Art Lot:Jeffrey Smart
Featured Member:Beetles and Huxley
Upcoming Auction atPhillips London
Top Design Lot:Charles Rennie Mackintosh
Sample Report
As a trio of recent shows demonstrates, Surrealism continues to hold its share of mysteries for U.S. audiences, even in the 21st century. Taken together, the exhibitions illustrate a movement full of contradictory personalities and styles that are still being sorted through.
Few artists are more central to Surrealism than Max Ernst, who was given a full-scale retrospective at the Metropolitan Museum of Art, Apr. 7, 2005-July 10, 2005. Yet he also had a unique position. Sabine Rewald, who co-organized the Met's show with Werner Spies, points out that Ernst was the only German-born artist in the Parisian Surrealist group.


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adidas AdiRise 2.0 Kids' Shoes
The adidas AdiRise 2.0 Boys' Shoes are full of stylish details and ready to rock the halls at school. The sleek mid-rise shoes feature a leather upper for premium fit and feel and patent leather bottom for swag. An ankle strap with metal embossed plate gives you a snug, custom fit. You don't want to miss these shoes!
- Leather upper and patent leather bottom rock these unique shoes.
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The DMC-10 structured wire intercom system from M&S is designed for installation in residential or light commercial applications. Multiple components are available, allowing for a fully customized installation.
Intercom door station
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24-10505 - 1000ft Category 5e 350MHz Ethernet Cable - Blue PVC UL CMR in Pull Box
Ideal for today's high-speed voice, data, and video applications the Stellar Labs Cat5e cable is UL approved, riser rated (CMR) and tested to meet both Cat5e specifications and 350MHz bandwidth.
24-10515 - 500ft Category 5e 350MHz Ethernet Cable - Blue PVC UL CMR in Pull Box
28-6356 - Double Gang Old Work Low Voltage Mounting Bracket
Ideal for any home theater or security system installation, these brackets accept any single or dual gang size wall plate. May be used for any Class 2 low voltage wiring application that does not require an electrical box. #28-6355 and #28-6356 have speed clip...
50-14795 - Universal Television Stand, For Televisions 32" ~ 60"
Universal Television Stand
Perfect for flat panel televisions that were mounted to the wall, but are to be moved to tabletop use. Universal mounting plate attaches to all VESA standard sets from 200x200 through 600x400, and provides a secure and attractive mount...
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Weight Gain Between Pregnancies Raises Gestational Diabetes Risk Women Putting on Pounds Between First and Second Pregnancy Increase Their Odds of Gestational Diabetes, Researchers Say WebMD Health News By Cari...
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36 U.S. Code § 143 - Wright Brothers Day
(b) Purpose.— Wright Brothers Day commemorates the first successful flights in a heavier than air, mechanically propelled airplane, that were made by Orville and Wilbur Wright on December 17, 1903, near Kitty Hawk, North Carolina.
Source(Pub. L. 105–225, Aug. 12, 1998, 112 Stat. 1262.)
|Revised Section
|Source (U.S. Code)
|Source (Statutes at Large)
|36:169 (1st sentence words before 1st comma).
|Dec. 17, 1963, Pub. L. 88–209, 77 Stat. 402.
|36:169 (1st sentence words after 1st comma).
|36:169 (last sentence).
Centennial of Flight Commemoration Act
Pub. L. 105–389, Nov. 13, 1998, 112 Stat. 3486, as amended by Pub. L. 106–68, § 1,Oct. 6, 1999, 113 Stat. 981, known as the Centennial of Flight Commemoration Act, established the Centennial of Flight Commission to carry out certain activities related to the history of aviation and the commemoration of the centennial of powered flight, required the Commission to make annual reports and a final report not later than June 30, 2004, and provided that the Commission terminate not later than 60 days after submission of the final report.
The table below lists the classification updates, since Jan. 3, 2012, for this section. Updates to a broader range of sections may be found at the update page for containing chapter, title, etc.
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WIU Quad Cities is set to expand into its second phase, bringing a yearly $24 million of investment along with jobs to the QCA.
It's part of a bigger project to re-vitalize the riverfront.
Wednesday the university announced a contractor to complete the project. The expansion will be able to accommodate more than 3,000 students, adding on space for new majors and moving the university's second campus up on 60th Street down to the riverfront.
Construction will start this spring with the new addition set to open in Fall 2014.
And as WIU prepares to double its student population with expansion, next door the city of Moline is working to develop River Tech.
City officials say project developers are planning for 150 apartments for the area, retail space, and restaurants.
"We're very excited by it," WIU-QC Vice President Dr. Joe Rives says, "Not only is it a natural recruitment device for students, faculty and staff, but we don't have to build dormitories, we don't have to build food service, we don't have to pass those costs onto students."
The developer is working on new designs, and the city hopes to push forward with River Tech by the time phase two of WIU is finished.
With the new influx of students, the city is planning to accommodate more parents and other new visitors with new hotels.
A Hyatt Plaza or Hilton hotel will move into the old John Deere Collectors building; its target is to open by the end of this year.
"It will actually complement the market by providing more rooms for larger banquets, meetings that can be hosted down at the I Wireless Center so we think it actually works well together," Ted Rebitzer of the Moline Hotel Group says.
The hotel will have 100 rooms, and bring up to 35 hotel jobs and 80 construction jobs to Moline.
Down the road, the owners of the Radisson have stepped in to re-develop the O'Rourke building into a multi-modal Amtrak station.
"We plan on putting in a restaurant and coffee shop first floor, and on top of the station there will be an extended stay hotel on floors two through six," David Yordy of the Amin Group says.
That's scheduled to be up and running by 2014, with train service starting in 2015.
It's all part of a new downtown Moline, coming soon.
"It's such a changing time for Moline and the riverfront," Dr. Rives says.
805 Brady Street, Davenport, IA 52803
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***** ON-SALE for a limited-time! Was $3.99 just 99c! Don't Miss Apple's 'App of The Week' Jan24 2013, Winner Mobile Puzzle Game of the Year by IGN! and Runner-Up iPad Game of The Year - Apple Europe! Now on sale for just 99c on iPad, iPhone to celebrate the Mac version release.
He's back! The multi-award winning 'little Pig that could' returns to iOS. Apples 'App of The Week'. Number #3 in the US, UK, Australia, Canada, and Top10 in 82 Countries worldwide! Don't miss your chance to nab one of the highest rated adventure puzzle games of all time!
Featured "Best of" AND "App of The Week" by Apple and loved by reviewers and gamers the world over, Gesundheit! combines extraordinary hand-drawn visuals and animation with infectious gameplay to create a vibrant and colorful world where cute characters face off against wacky monsters, pigs will fly, and snot happens!
Top#10 overall on iTunes in 82 Countries!! and one of the most critically acclaimed games on iOS ever!
* Gesundheit! is one of the rare games for iOS that I think everyone should play. 9.5/10 Editors Choice (IGN)
* The sort of experience that shows off the wonderful things people can create for this platform. 5/5 Stars. Don't miss it. (TouchArcade.com)
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* Plays like a bird's-eye view of Metal Gear Solid. The dark humor and steep difficulty will please grown-ups. (The Daily)
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* A+ Game of the Month. (ireviewT.com).
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Md. horse racing gets its act together
Maryland's horse racing industry has faced a multitude of threats in recent decades — increased competition from other forms of gambling; massive subsidies to horsemen, breeders and tracks in other states; an aging fan base and a general decline in interest in the sport of kings. But the most vexing challenges are those that Maryland's industry has imposed on itself in the form of persistent infighting that has prevented any concerted effort to reverse a decades-long slide.
November 28, 2012


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my oldest (almost 8) just made her first reconciliation(confession), we are Catholic and live in an area that is pretty much all Catholic
the church says that it should be a family affair and we should all do it together, so...after 8 years of not making confession(since our own wedding) i did it. It was not awesome, but I really can't figure out why it bothers me so much...it shouldn't. I feel like it should make me feel better? Right?
Anyone else Catholic? Do you regularly make confession?
Oye, i have got to find some sort of balance...


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Business type: Technology ×
Category: Energy & Renewables ×
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Metrohm AG
Metrohm is a worldwide leading manufacturer of precision instruments for chemical analysis. In the field of electrochemical ion analysis Metrohm has been the unchallenged world number one for many years. This is reflected in the company's comprehensive product range:• pH meters, ion meters, conductometers • Potentiometric, thermometric and Karl Fischer titration• ...
econ industries GmbH
Hazardous and industrial waste technologies are our profession. The VacuDry units - a thermal desorption process working with high temperature and lowest vacuum - are state-of-the-art for treating mercury, hydrocarbon, PCB, solvent polluted sludge and soils. We also offer solidification units to stabilise inorganic ashes, dust and sludge as well as sterilising systems ...
EVALED evaporators are a Veolia Water Solutions & Technologies Italia's product. Veolia Italia is the technical Italian branch of Veolia Water, the world leader in water treatment and part of the Veolia Environment Group. A specialist in engineering and turnkey design & build projects, Veolia Water Solutions & Technologies also offers a wide range of technological ...
Clariant is an internationally active specialty chemical company, based in Muttenz near Basel. The group owns over 100 companies worldwide and employed 21 202 employees at the end of 2012. In the financial year 2012, Clariant produced a turnover of CHF 6 billion. Clariant is divided into seven business units: Additives; Catalysts; Function Minerals, Industrial & Consumer ...
Teledyne Leeman Labs
Teledyne Leeman Labs is the analytical instrument company that more corporations, government agencies, municipalities, and educational institutions are choosing to do business with – across the United States and around the globe. The company was founded in 1981, maintains corporate headquarters in Hudson, New Hampshire, and does business in more than 50 countries.
The ANDRITZ GROUP is a global market leader in the supply of plants, equipment, and services for hydropower stations, the pulp and paper industry, for solid/liquid separation in the municipal and industrial sectors, the steel industry, as well as for the production of animal feed and biomass pellets.The Group also offers a variety of other products, such as pumps, ...
Aqualogy UK
Aqualogy is the global technology and solutions division of Agbar, one of the world`s largest water and waste water management companies offering solutions spanning the entire water cycle. In the UK Aqualogy are dedicated to providing innovative water related products and services from around the world to utility, commercial and industrial customers. With a focus on ...
Thermal Energy International Inc.
Thermal Energy International Inc. is an innovative technology company providing custom energy and emission reduction solutions. Our award winning energy recovery, conservation and bioenergy solutions provide significant financial and environmental benefits to our customers. Thermal Energy International Inc. (TEI) is a Canadian publicly traded company with shares listed on ...
AVA Americas, LLC
AVA is a leading supplier of machines and system solutions with core competence in mixing and drying. Extensive process know-how, technically advanced high-quality equipment, comprehensive services and intensive consulting are the guarantee for successful process solutions in numerous industrial applications.
Fusion Environmental Corporation
Fusion Environmental Corporation (FEC) is a provider of air pollution control equipment for in the abatement of VOCs, HAPs, and solvent recovery applications. Our technologies include Thermal Oxidizers, Rotary Concentrators, Activated Carbon, Carbon Adsorption and Solvent Recovery Systems.
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Pipehawk Plc
Electronic Computers United Kingdom
| London Stock Exchange: PIP
Similar to: Socket Mobile, Inc.
PipeHawk Plc is a electronic systems development company, which is engaged in the development, assembly and sale of ground probing radar equipment, and test system solutions. Its ground probing radar technology has applications, including civil engineering and land mine detection. The company, through its subsidiaries, Adien Ltd., is spicalized in the field of utility detection and mapping; and QM Systems Ltd., provides solutions and services for electronic system design and manufacture, test equipment, transfer systems and automation and assembly solutions to the automotive, aerospace, rail and other related industries. PipeHawk was founded by Richard J. Chignell in 1988 and is headquartered in Aldershot, the United Kingdom.


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SYDNEY, AUSTRALIA - AUGUST 08: James Cameron and Ray Quint pose for the Deepsea Challenge 3D official launch at the Australian National Maritime Museum on August 8, 2014 in Sydney, Australia. National Geographic's Deepsea Challenge 3D will be released in cinemas around Australia on 21 August 2014. (Photo by Caroline McCredie/Getty Images for Beyond Films & Label Distribution)
Content engaging our readers now, with additional prominence accorded if the story is rapidly gaining attention. Our WSJ algorithm comprises 30% page views, 20% Facebook, 20% Twitter, 20% email shares and 10% comments.


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Peg Perego John Deere Gator XUV False Shock Support SPST9235Y
NPL2 Main Wiring Harness Rollin' Rambler FURRM0569-2190
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