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Part 1 of 2
Is my husband having a mid-life crisis is a question I get asked pretty regularly by women. Here's one woman's story of trying to understand what happened to the man she thought she was married to.
It's been 7 months since Derek told Lauren he wanted a divorce and moved out. For Lauren, it came out of nowhere; for Derek, he had been contemplating what to do about his unhappiness for months, probably years.
Lauren came to our women's counseling to get help in how to respond to this 'new' Derek and make sense of what's happened to her shattered life. I also meet with her and Derek for divorce counseling to mediate their divorce.
Occasionally Lauren sees glimpses of 'old' Derek she thought was her husband. Like when he calls out of the blue and offers to help with something. But most of the time she deals with 'new' Derek who takes things from the house without telling her, or makes a withdrawal from the ATM without talking to her first and overdraws their joint bank account.
As she's tried to make sense of 'new' Derek and his erratic behavior, she's been asking herself, and me, is he having a mid-life crisis? Is he having an affair? Is he depressed?
The answer is potentially yes to all of those questions - although which have occurred, in what order, and have led to his behavior is still unclear.
Here are some mid-life crisis warning signs we can see in Derek that have helped Lauren see that, yes, he probably is, and has been, having a midlife crisis:
Whether or not Derek is having a mid-life crisis isn't as important as just recognizing the midlife crisis warning signs of a problem that's going to explode the way it did for Lauren. If she or Derek had responded to these signs sooner, it's possible that much of the pain they're now suffering could have been prevented.
Since the separation Derek has admitted he's seeing another woman. Even though Derek insists it started after he moved out, Lauren's uncertain if that's really true. Derek's now planning to change jobs and has also gone back to school.
Lauren has asked Derek that if changing jobs or going to school will make him happy, why he didn't do them before he left. Derek hasn't been able to answer her. In the next article we'll explore the characteristics of men who can have a mid-life crisis and why Derek didn't make these changes sooner. Lauren will also share things about Derek that she now sees, but didn't before, that help her understand more of why he's done what he's done.
More Mid-life Crisis Reading:
* This is the first article of two discussing one man's mid-life crisis and the impact on his wife. In the next article we'll explore the characteristics of men who can have a mid-life crisis. Sign-up for Our Blog on the right and don't miss the next article.
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social psychology
Excellent general textbooks include Edwin P. Hollander, Principles and Methods of Social Psychology, 2nd ed. (1971); and Roger W. Brown, Social Psychology (1965). A comprehensive account of research is G. Lindzey and E. Aronson (eds.), Handbook of Social Psychology, 2nd ed., 5 vol. (1968–69). A useful account of theories is Marvin E. Shaw and Philip R. Constanza, Theories of Social Psychology (1970). Social psychology approached through detailed analysis of social interaction is described in Michael Argyle, Social Interaction (1969). Research on social psychology in industry is described in Bernard M. Bass, Organizational Psychology (1965). Social behaviour in relation to personality is dealt with in Edgar F. Borgatta and William W. Lambert (eds.), Handbook of Personality Theory and Research (1968). A so-called symbolic interactionist approach is represented by Gregory P. Stone and Harvey A. Farberman, Social Psychology Through Symbolic Interaction (1970); and by Erving Goffman, Relations in Public (1971).

subset: commoncrawl


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By William F. Zachmann, for the Duxbury Clipper
It has long been a common practice in Duxbury, when some insiders want to persuade voters to do something, to create a supposedly 'impartial study committee' carefully crafted to come up with the desired recommendation. That makes it possible for advocates to claim that is really was not their idea, that they are simply supporting the recommendations of a committee (which, of course, they created for the purpose). Often, the stated purpose of the committee as much disguises as advertises its real intent.
A genuinely good idea, however, needs no such shenanigans for adoption. Some folks, however, have grown so accustomed to Duxbury's Study Committee Ritual that they practice it habitually instead of just bringing forward a perfectly sensible proposal and getting the job done. In so doing, they slow down rather than facilitate its adoption.
A clear current case is the creation of a new, high-level, position in Duxbury Town Government for a professional facilities manager responsible for the care, maintenance, and construction of all Town buildings – including the schools. There is just no excuse for the shoddy maintenance of Duxbury's Schools over the past two decades (at least). And there is no valid reason why building maintenance (and construction) should not be handled Town-wide from Town Hall.
Professional facilities management by the Town is the best way to free the Superintendent of Schools and the Duxbury School Department to concentrate on their real job: ensuring the highest possible quality of education for Duxbury's school children. They should not be burdened with building maintenance or construction oversight, which only distracts them from their primary responsibilities.
The Duxbury School Committee, in turn, must strongly advocate and support the creation of a Town Facilities Manager position and the delegation of responsibility to that position for the schools, as well as for the other Town buildings. This is especially important as Duxbury moves forward with the likely construction of a very expensive combined new middle and high school. Overseeing that construction is not an educational activity and can distract the Superintendent and the School Department from their real job of ensuring quality education.
Selectman Ted Flynn, who previously served on the School Committee as well, has been a strong advocate for the creation of such a position. Unfortunately, efforts to move it forward have become tangled with other issues and agendas. We do not need another government study committee or protracted strategic planning exercises to get moving with this one. We do not need to engineer a committee recommendation for it. We just need to do it.
Let us hope, therefore, that the Board of Selectmen will stop pussy-footing around on this one and get moving toward putting the necessary article on the Warrant of our next Town Meeting to create the position. Let us hope, too, that the School Committee will act responsibly, welcome and support the proposal, and do the right thing by delegating responsibility to the Town for school building construction and maintenance. It should have been done already. Let us at least get it down now!


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Software that is performance-centered is created from the outside in from the perspective of the workers who use it rather than from the inside out as a reflection of data structures and system functionality. It's designed for ease of learning and use rather than just to offer features and perform functions.
How you implement PCD will depend on the structure and flexibility of your organization and the staff, skill sets, and other resources that you have available or are able to acquire. Unless you're working in a start-up or an organization undergoing complete reengineering, chances are that you'll need to build PCD activities into an existing development cycle. You'll need to promote and sell the concept, explain the particular activities involved, form strategic alliances with advocates of related agendas in your organization (such as usability engineering, software engineering, EPSS, ISO, or the Capability Maturity Model), and eventually win the support of senior management. Although it's possible to do PCD on your own, you would also be well served to hire someone or bring in a consultant who has implemented PCD before. This will increase both your credibility and your effectiveness.
In this article I've laid out the steps involved. I've presented them assuming optimal conditions and resources, and when there was a choice, placed activities earlier rather than later in relation to the development lifecycle. You may want or need to modify some of the placements to suit your particular circumstances.
Before reading about the activities, though, I think it would be useful for you to have a sense of where they come from. Understanding the sources of the techniques might also suggest to you related activities that are taking place in your organization, under different names, with which you might to become more familiar and possibly partner.
While PCD as championed by Gloria Gery was developed with and from her work on electronic performance support systems (EPSS), PCD also rests on decades of research on what makes computer systems easy (and hard) to use and the scientific study of how using computers affects people. The former has been systematized into the field of usability engineering, and the latter, though pursued in several academic disciplines, falls most accessibly under the umbrella of Human-Computer Interaction (HCI). Implementing PCD employs techniques developed from this research.
Electronic Performance Support Systems are suites of tools designed to give workers just enough information, precisely when they need it, to enable them to do their work more easily and quickly. These tools are generally add-ons to a base interface, but they are sometimes integrated with the interface and appear to workers to be part of the interface. Consider the wizard that guides you through establishing an account in Quicken. You can't avoid this wizard; you need to establish an account before you can do anything else. So the wizard jumps out at you and forces you to create an account. It looks like part of the interface, but from a construction standpoint it's an overlay.
Electronic Performance Support elements are planned along with the interface. The Interface Design Team decides what belongs on the base interface and what should be developed as add-ons and then integrated with the interface.
There are a variety of ways to classify different types of EPSS elements, some of which involve artificial intelligence. A common one divides PCD elements into three categories:
These elements are important and can enhance your products considerably. The best source of what these systems consist of and what's involved in creating them remains Gery's Electronic Performance Support Systems (1991), the clearest picture of how EPSSs are used is Future Work by Winslow and Bramer (1994), and the most useful websites that focus on these systems are epss.com! and the epss infosite home page. In this article, however, the focus is on the optimization of the base interface. The conceptualization of EPSS elements and their relationship to the base interface is discussed, as is the placement of EPSS in the development cycle, but the creation of EPSS elements is a development concern beyond the scope of this article.
Like software engineering, usability engineering is a discipline that began by examining diverse activities and innovations in actual practice. It then discerned best practices, systematized and structured them, and made an evolving science of them. If usability techniques are already in place in your organization (regardless of whether or not they're performed under the distinguished title of "usability engineering"), building on them is an obvious way to advance your PCD efforts.
Where do you start to learn about usability engineering and its techniques? With the recognition, first of all, that making your products more usable involves far more than lab testing, and that many of the most important techniques precede lab testing. You can glimpse many of them quickly in the Usability Toolbox by J. Thom. If you'd like to go into greater depth, Jakob Nielsen's Usability Engineering (1993) is a readable and well-documented overview of the field. See especially Chapter 4, the Usability Engineering Lifecycle. Nielsen is a major figure in usability engineering. He gives his own recommendations for beginners in Guerilla HCI.
Also extremely informative is Usability in Practice edited by Michael E. Wiklund (1994), which is a panorama of the programs that 17 leading companies use to ensure usability. In providing the histories and structures of these programs together with detailed case studies of their impact on specific products, this volume illustrates the wide gamut of activities and techniques that contribute to usability.
For a panarama of web resources on usability, see my Usability Engineering page.
Human-computer interaction (or computer-human interaction: the two are used interchangeably) is an academic discipline that studies and evaluates the design of interactive computing. It builds on knowledge developed by cognitive psychology, which studies the mental processes behind human behavior, and human factors, which studies how the design of products affects people, and supplements these with systematic study of the practice and effects of design. Most of the academic work on UI design comes from HCI (or CHI). Because of the newness of this entire dimension of study, however, many practitioners have academic backgrounds in cognitive psychology, human factors, and industrial design.
If you're interested in cognitive psychology and human factors dimensions of HCI, I recommend the introduction in Coe's Human Factors for Technical Communicators (1996). The first half of the book presents the clearest explanation I've found of the subject matter and is an excellent introduction for anyone, not just technical communicators. If you're interested in the principles of good design, part two of Weinschenk, Jamar, & Yeo's GUI Design Essentials (1997) is a good place to start.
The largest organization in which professionals with backgrounds in all these areas participate is the Association for Computing Machinery's Special Interest Group on Computer/Human Interaction, or ACM SIGCHI. To get the flavor of the types of issues SIGCHI addresses, take a look at some of the papers from its 1997 conference.
To learn more about the field of HCI, see my Human-Computer Interaction page.
Many of the exciting ways to improve software in Windows environments draws on work that was done in the Mac world a number of years ago. That's both because usability has always been an important part of the Apple/Mac culture and also because the Mac world offered an interface environment similar to that of the versions of Windows that most of us are using now considerably earlier than it became viable in Windows itself.
Fortunately, much of what happened in the Apple/Mac world has been chronicled and published. For the purposes of this article, probably the most accessible volume is Penny Bauersfeld's Software by Design (1994). It presents an overview of the entire process mapped against a simpler software development cycle than most of us work with today. Still, a lot can be learned from her book, and while she deliberately keeps her examples simple, I find the lightness of her style and the clarity of her presentation especially useful in overviewing the procedures.
Bruce Tognazzini's Tog on Interface (1992) complements Bauersfeld. From his position as "human interface evangelist" his official title at Apple he chronicles a wide variety of episodes and issues and addresses a large spectrum of user interface issues. Tog is widely respected in the field. His later volume, Tog on Software Design (1996), is much broader in focus, more visionary, and less valuable for understanding particular techniques.
Finally, The Art of Human-Computer Interface Design (Laurel, 1990), edited by Brenda Laurel, contains original papers by half Apple employees and half others with complementary viewpoints. It's a very influential volume and the papers in it, which were prepared for it and reviewed in a three-day conference convened for that purpose, are frequently cited in the literature on software design.
Most of the activities you need to build into your software development cycle take place in the first "half" during the requirements, definition, and design phases before coding begins. These activities will and should elongate this half. Some of this time will be made up in the coding and testing phases where detailed design information will quicken coding and reduce bugs and the need for retesting. Additional measurable time and costs will be saved by your customers after the software is delivered.
Keep in mind this injunction by Nielsen (1993, p. 72):
The least expensive way for usability activities to influence a product is to do as much as possible before design is started, since it will then not be necessary to change the design to comply with usability recommendations. Also, usability work done before the system is designed may make it possible to avoid developing unnecessary features.
Here's a map of the activities that need to take place.
And here's what's involved::
At the very beginning of the project, the first task is to create the User Interface (UI) Team. The leader should be a user interface designer, and the team should include
In many cases a graphic or visual designer would also make a valuable contribution. If a usability engineer is available, certainly s/he would be a strong asset, as well.
If you are implementing knowledge support that involves artificial intelligence, the SME should also be a domain expert who can explicate the rules and relationships in analytical and decisionmaking processes, and a knowledge engineer should be on the team to extract knowledge and construct advisory systems.
And yes, it's permissible for some individuals to wear more than one hat.
Nielsen, in a discussion of participatory design, stresses the importance of having actual performers on the team. "Users often raise questions that the development team has not even dreamed of asking." (1993, p. 88.) He also cautions that on large projects, the pool of performers should be refreshed periodically, since over time they become less representative as they become more involved with the development team (1993, p. 89).
Ideally, the team should be independent, and not under the authority, of the development organization. Alan Cooper explains why clearly:
There is a conflict of interest in the world of software development because the people who build it are also the people who design it. If carpenters designed houses, they would certainly be easier or more interesting to build, but not necessarily better to live in. The architect, besides being trained in the art of what works and what doesn't, is an advocate for the client, for the user. (Cooper 1995, p. 23)
Eventually, we will see a bifurcation in the industry: Designers will design the software and engineers will build it. This is currently considered a luxury by those development shops that haven't realized the fiscal and marketing advantages that come with professional software design. (1995, p. 2f.)
In initial meeting(s), team members should clarify and agree upon their roles. The UI Designer should explain the entire process to them and how it relates to the development process.
Once roles have been clarified, the first task of the team is for members to
This team will then go on to conduct most of the PCD activities for the project.
Traditional software requirement gathering is conducted by business analysts and development staff and focuses on features and functions required by user groups. Its task modeling focuses on identifying the tasks users need to complete, the functional requirements of these tasks, and how data needs to be organized to support the functional requirements.
PCD recognizes that this is insufficient. It devotes more time to understanding performer classes and the contexts surrounding tasks. It captures the performers' language, mental models, and goals as well as their activities, and it studies workflows to simplify and optimize them rather than essentially to replicate them.
There are currently numerous techniques to accomplish these PCD objectives. It's still too early in the development and use of these activities for consensus to have developed on best practices. Just about every paper in Carroll's Scenario-Based Design (1995) volume, for example, presents different models and names for a large group of similar activities. Still, some degree of commonality appears to be emerging from this apparent multiplicity of approaches, and the process underlying them and the deliverables they need to produce is becoming clear.
I find it useful to separate the design activities that need to take place in this stage into two groups: those that investigate work and those that envision work. In addition, as a consequence of envisioning future work, it's possible to begin to differentiate base interface and performance support elements, and also to at least begin to set performance goals.
Investigating work means snooping out not only what users actually do, but how they think about and what they call what they do. Preliminary time is spent on determining the most appropriate user classes, and a user profile is determined to document these characteristics. Then an appropriate sampling of users is observed and questioned so that their current workflows, mental models, and work goals are understood. Often this investigation provides insights into how workflows can be improved. All this is documented and shared among the UI Design Team members.
A well-established methodology for doing this, and one that is frequently cited by developers of alternative approaches, is Contextual Inquiry (CI). CI was designed at Digital Equipment Corporation about a decade ago under the leadership of Dr. Karen Holtzblatt. The principle behind it is that there's no substitute for watching people do what they do where they do it and talking to them about it. Through CI, teams visit workers on location and perceive and articulate environmental and motivational factors as well as the work itself. Performers are encouraged to discuss what really happens, and exceptions, not just what's supposed to happen. After each day of sessions, the team debriefs using "affinity diagrams" that cluster observations by theme. For an overview of the CI process, Holtzblatt recommends "Contextual Inquiry: A Participatory Technique for System Design" ( (Holtzblatt and Jones, 1993). Introductory information is also available at Holtzblatt's and Hugh Beyer's consultancy, incontext enterprises. See especially the Contextual Connection , a forum on contextual techniques.
I like CI because of its concern for maximizing the effectiveness of the always-too-little time available for these investigations, its emphasis on workers being the experts on how they do their work, its recognition of the importance of establishing a partnership between the observers and the observed, and the freedom it provides interviewers within the structure of the interview process. The openness of the technique enables the most important perceptions of those who actually do the work to surface of their own accord. In preparing groups for CI, it's also useful to present them with information on what will take place in the next stage of the design process, envisioning work, so that the group can have a mental picture of the types of information that needs to be captured and use this picture to guide their investigations.
Envisioning work begins with formulating the information elicited through CI so that it can be shared among the UI Design Team and, in the next phase of the development cycle, discussed with developers. As a first step, current work practices are depicted. These representations can be done with words, in which case they are most commonly called scenarios, or with words and pictures, which are called storyboards. Sometimes scenario flowcharts are also useful. Then these scenarios, flowcharts, and storyboards are analyzed for how work might be improved and new sets of them are developed iteratively to create representations of how work will be done with the new software.
These activities are probably the most difficult in the entire PCD design process. "Pity the poor interaction designer," writes Tom Erickson. This person must describe "a set of tasks situated in an environment that is as much cultural and social as it is physical." (1995, p. 45)
There are many sources on scenario building. Carroll (1995) presents over a dozen. Bauersfeld (1993) presents a very clear picture of a simple version of the process in her Chapter 4, and Tognazzini (1992) focuses on the importance of creating vivid characters in scenarios, so that the design team can visualize them and build for them. In his later work (1996) he presents examples of elaborately developed scenarios.
Possibly the most useful information I found on scenarios, though, was by Dr. Karen McGraw. In general, I'm put off by her approach, which strikes me as rigid, mechanical and too highly controlled. But in User-Centered Design (McGraw & Harbison, 1997), her painstaking thoroughness and her relentless attention to detail enable her to paint a picture of scenario building that captures the process extremely well.
McGraw explains, for example, that scenarios should identify
I also found her examples helpful. (McGraw & Harbison, 1997, p. 124 & 128ff).
Weinschenk, Jamar, & Yeo emphasize the importance of use case scenarios that describe precisely how workers will do their work when the new software is in place. They emphasize that these scenarios describe user tasks, not business processes. Frequency information is included, as are critical tasks and exceptions. The authors also suggest creating parallel scenarios: one to describe user actions and another to show precisely what the system does in response (1997, p. 44).
During the analysis portions of these visualizing activities, mental (or conceptual) models underlying work may need to be extrapolated. This is one of the more difficult aspects of analysis. McGraw devotes an entire chapter Chapter 9, Eliciting and Analyzing Domain Concepts to it (1997, p. 243ff.). She advocates
In large projects, she suggests creating a domain dictionary.
Nielsen also acknowledges the difficulty of clarifying the conceptual model, and in a section entitled "Mappings and Metaphors" (1993, p. 127), suggests a number of techniques that are not so complex as McGraw's:
On the one hand, the consensus on the importance of the difficult task of clarifying the conceptual model and employing the right metaphors is compelling. "The most important component to design properly is . . . the user's conceptual model. Everything else should be subordinated to making that model clear, obvious, and substantial. That is almost exactly the opposite of how most software is designed." (Liddle, p. 21)
On the other, my inclination is not to spend an inordinate amount of time clarifying mental models at this phase because the clarification may unfold more easily in the next phase as modeling proceeds. Holding a GUI Design Marathon, described below, is particularly useful for this. Again, the particulars of your project will suggest the right approach.
Alan Cooper, in an article entitled Goal Directed Design, points out that it's also important to clarify the actual goals of performers because development often makes assumptions or assumes metaphors that in fact stand in the way of creating useful software.
These activities all give rise to discussions on benefits that might be achieved through reengineering the way the work is done, and these improvements are documented in scenarios, flowcharts, and storyboards.
Information developed through these visualization activities should be shared with the development organization. Communicating performers' goals and mental models is especially important.
In all likelihood, the user interface won't be able to support desired performance by itself. It will need scaffolding to help workers use it.
This is typically done through the help system. While help is expected and important, support can often be provided more effectively through performance support providing that your development organization has the expertise and staff to develop these functions. If you want to provide modularized CBT, it's likely that your training staff will become involved as well.
One step in this direction is to develop assistants such as Microsoft's wizards to ask performers for specific data and parameters and then use this information to perform functions on the system "automatically." If you choose to do this, the UI Design team will lay out the wizard design, and the appropriate development staff will build it. To learn about the basics of wizards, see Microsoft's Guidelines for Designing Wizards.
Another step in this same direction is to envision guides (like Microsoft's cue cards or training cards) that work more closely with the application than Help. It would be sensible for a documentation person on the UI Team experienced in creating WinHelp to be involved in this process, and then to work with development in implementing them.
Microsoft has taken these activities a step further by creating IntelliSense, through which its programs "'understands' the content of an end-user's actions, recognizes the user's intent, and automatically produces the correct result."(1996, p. 1.) The principles involved are detailed in a Microsoft Office 97 Whitepaper.
The final scenarios and storyboards should indicate performance support elements that will be part of the product.
The time it takes to perform tasks using the current system should be measured. Then improvement possibilities can be discussed and new performance goals can be formulated, or at least begin to be. The entire process is easier for new versions of existing products than for new products and may not be able to be completed for new products until the product is defined in the next phase.
Goals should be prioritized, and it is often appropriate to measure/establish different goals for novice, intermediate, and expert performers. Measurements serve as benchmarks against which to show improvements. Attaining performance goals objectify the superiority of the new system. They also serve as limits in the otherwise endless loop of iterations and improvements. (Hix & Hartson, 1993, p. 222.)
Platform issues must be taken into account as well. If platform(s) have not been determined, capabilities and constraints of various platforms must be factored into the performance goals of the new software. This normally entails consulting technical experts.
Capabilities and constraints of performers must be taken into account as well. Just because a new platform can speed up operations by, say, 600% doesn't mean that speeding them up to this degree will improve human performance. A classic example is a computer system used by a staff taking telephone orders. The old system took several seconds to process each order, and that time was used by the operators to prepare for the next call. The new system was so quick that there was no break between the completion of a transaction and the receipt of the next call. Supervisors thought that this would increase performance. Instead, it decreased it. Operators had come to expect, and valued, these small breaks. When they were taken away, overall productivity went down. What was called for was a determination of the optimum break time between calls and then engineering it, regardless of the capabilities of the system, or even better of giving the operators control over the length of the break or when to take their next calls.
This is the phase in which the product's scope is determined. Platforms, data structures, and data flows are analyzed. Product objectives are established and a functional spec and high level technical spec delineating components and their interaction is created.
The scenarios and storyboards the UI design team has developed are given to the development team and guide the determination of product objectives, which of course take into account platform, time, and resource factors. Differences in visions of the product are discussed and worked out. The same dynamic takes place with performance support development. UI logic, which "orchestrates the relationship among and between the UI and underlying system code and extrinsic support resources." (Gery 1995, p. 75), is worked out by the appropriate developers.
When agreement is reached as to what the product will (and won't) do, task modeling begun in the previous phase is worked out in greater detail. For task clarification, I like the choice of methods presented by Weinschenk, Jamar, & Yeo (1997, p. 27 ff.). They support
The third option is particularly appealing. Picture-oriented techniques, while they have a stigma in some organizations of not looking "professional," have a lot to commend them. They're quick and easy to read because they don't force each reader to create his or her own mental picture from scratch.
The technique used, however, should be determined by the individual(s) performing the task analysis.
User interface mockups of the product are created as early as possible, and feedback is elicited from users. I use the term mockups to refer to sketches on paper (often using sticky notes) and reserve the term prototype for mockups created on the system. There is no industry consensus, however, on the use of these terms. Paper mockups are desirable at this point because users seeing them are not reluctant to change them and sometimes do so radically. Somehow once the mockup is transferred to the system, users are more likely regard it as fixed and less likely to be bold and creative in their feedback.
These mockups can illustrate such things as window types and menu bar designs. Sometimes it's useful to present performers with alternative designs and ask them for their preferences.
At this point, attention is given once again to the performers' mental models and how they mentally organize the work they need to perform. One way to do this is to give performers features and functions on sticky notes and have them sort them into meaningful clusters, name these clusters, and then sort the named groups into higher-level clusters.
A method of creating a UI mockup that has been building popularity in the HCI community is presented in "Bridging User Needs to OO GUI Prototype Via Task Object Design" by Dayton, McFarland, and Kramer (1997). This method, led by the UI Design Team, brings a sampling of performers and developers together in a room for a marathon session that results in the creation of an actual UI model in two or three days. A brief capsule of this approach appears on the web as Participatory GUI Design from Task Models.
Following a UI design marathon, a series of UI walkthroughs takes place based on the developed task analyses and redesigned workflows (and input from the marathon, if you were able to conduct one). Bauersfeld recommends flip-books of drawings to walk users through sequences of screens, showing changes when actions are performed. (1994, p. 98 ff.) Deborah Mayhew recommends giving the subject a picture of a single screen and asking what they would do, then giving them the appropriate next screen in response. (1997, p. 47) In either case, errors, confusion, complexity, and uncertainty are noted and incorporated into improved iterations of the design.
Iteration is the key to this refinement process. Since this early modeling is done on paper, recommendations can be incorporated easily. Cumulative feedback refines the interface.
Beginning in this phase and through the design phase, a style guide is created to ensure the consistency of the interface and the efficiency of the coding effort. In many cases this style guide will already exist and only need to be modified. The style guide shows rules for menus, screens, dialog boxes, messages, etc. This document will save time and money in development and ensure consistency both within the application and among sets of products.
If you do not already have a style guide, a very useful template is given on the CD-ROM that accompanies Weinschenk, Jamar, & Yeo (1997). It presents a series of conventions on structure, interaction, presentation, and Internet/Intranet factors, and can be customized to address the design decisions of your organization.
This is the phase in which detailed product specifications are established. The UI is clarified in detail and communicated to the development team. Iteration and communication are key elements here.
Prototypes are like mockups and storyboards except that they look real and exhibit partial functionality. Progress in their development is made in stages. Vertical (partial features, full functionality) and horizontal (full featured but limited functionality) prototypes are developed, as appropriate, and tested formally in a usability lab. (The usability lab itself, however, does not need to be a formal, dedicated space.) Designing the areas to be tested carefully can provide important performer feedback from small development efforts. (Nielsen 1993, p. 99 ff.)
Each prototype is then tested in a usability lab.
Microsoft has performed yet another service to students of improving software by putting a facsimile of its usability lab online. Especially if you're not already familiar with usability labs, take the virtual tour of Microsoft's usability lab.
Several of the authors already cited devote full chapters to usability testing. Nielsen (1993, p. 165 ff.) is particularly good. Bauersfeld (1994, p. 193 ff.) and Weinschenk, Jamar, & Yeo (1997, p. 105 ff.) are also useful. Many of the pieces in Wiklund (1994) also discuss and present illustrations of usability. Two standard and recognized volumes devoted entirely to usability testing are Rubin (1994) and Dumas & Redish (1993). Both are good handbooks for creating labs. Recognize, however, that a formal lab is not necessary for usability testing (Tognazzini1992, p. 79), and that a lot can be accomplished with simple equipment.
It is often useful to scale the importance of suggested corrections to the interface. Nielsen suggests using five categories of severity ratings (1993, p. 103):
The UI is evaluated with each iteration, the conceptual model is further clarified, and a detailed UI design document is produced. This will specify the
On the basis of feedback from the prototyping/usability sessions, and as the final design of the interface is completed, the style guide can be tweaked, if necessary, to reflect final design decisions.
The final design specification is given to development (and performance support development), as well as to documentation and training. The clarity of the detailed plan can save these support organizations considerable time.
As coding and testing proceed, additional usability testing takes place on the increasingly full-functional design..
You may want to regard "performance" as the final phase in your development cycle, beyond delivery, and continue your usability studies at the customer site and establish benchmarks for future releases (Nielsen 1993, p. 71). You'll certainly want to capture user feedback, and you may also want to capture metrics to establish customer savings in training and implementation costs.
Bauersfeld, P., 1994. Software by Design: Creating People Friendly Software. NY: M&T Books.
Carroll, J., ed., 1995. Scenario-Based Design: Envisioning Work and Technology in System Development. New York: John Wiley & Sons.
Coe, M. 1996. Human Factors for Technical Communicators . NY: John Wiley & Sons.
Cooper, A. "Goal-Directed Design", Dr. Dobbs Journal, September 1996.
Cooper, A., 1995. About Face: The Essentials of User Interface Design. Foster City, CA: IDG Books.
Dayton, T., McFarland, A., Kramer, J. "Bridging User Needs to OO GUI Prototype Via Task Object Design," in Wood, L. & Zeno, R. 1997, User Interface Design: Bridging the Gap From Requirements to Design. Boca Raton, FL: CRC Press.
Dumas, J. and Redish, J., 1993. A Practical Guide to Usability Testing.Norwood, NJ: Aldex.Erickson, T., 1995. "Notes on Design Practice: Stories and Prototypes as Catalysts for Communication" in Carroll, J., ed., 1995. Scenario-Based Design: Envisioning Work and Technology in System Development. New York: John Wiley & Sons.
Gery, G., 1995. Performance Support: Performance-Centered Design. Copyrighted by Gery Associates, Tolland, MA. (413-258-4693)
Gery, G., 1991. Electronic Performance Support Systems. Copyrighted by Gery Associates, Tolland, MA. (413-258-4693)
Hix, D. & Hartson, H., 1993. Developing User Interfaces: Ensuring Usability Through Product and Process. NY: John Wiley & Sons.
Holtzblatt, K. and Jones, S. "Contextual Inquiry: A Participatory Technique for System Design," in Namioka, A. and Schuler, D., 1993. Participatory Design: Principles and Practice. Hillsdale, NJ: Lawrence Earlbaum.
Laurel, B., 1990. The Art of Human-Computer Interface Design. Reading, MA: Addison-Wesley.
Liddle, D. 1996. "Design of the Conceptual Model" in Winograd, T., ed., 1996. Bringing Design to Software. NY: ACM Press.
Mayhew, D., 1997 Managing the Design of the User Interface. ACM SIGCHI 97 tutorial notes.
McGraw, K. & Harbison, K., 1997. User-Centered Requirements: the Scenario-Based Engineering Process. Mahway, NJ: Lawrence Earlbaum.
Microsoft Office 97 Whitepaper, 1996. "IntelliSense in Microsoft Office 97"
Nielsen, J. "Guerilla HCI".
Nielsen, J. 1993. Usability Engineering. Cambridge, MA: AP PROFESSIONAL.
Rubin, J., 1994. New York: Handbook of Usability Testing. NY: John Wiley & Sons.
Tognazzini, B., 1992. Tog on Interface. Reading, MA: Addison Wesley.
Tognazzini, B., 1996. Tog on Software Design. Reading, MA: Addison Wesley.
Weinschenk, S., Jamar, P., & Yeo, 1997. GUI Design Essentials. NY: John Wiley & Sons.
Wiklund, M., 1994. Usability in Practice: How Companies Develop User-Friendly Products. Cambridge, MA: AP PROFESSIONAL.
Winograd, T., ed., 1996. Bringing Design to Software. NY: ACM Press.
Winslow, C. & Bramer, W., 1994. FutureWork:
Putting Knowledge to Work in the Knowledge Economy. NY: The
Free Press.
This article is an expansion of a much briefer piece (1800 words, because of space limitations) that appeared in the May 1997 issue of News & Views, the publication of the Philadelphia Metro Chapter of the Society for Technical Communications.


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Skyline Middle School470 Linda LaneHarrisonburg, VA 22802Phone: (540) 434-6862 Facsimile: (540) 434-6453School hours: 8:10 am-3:15 pm
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Apache GWS
A brief history
Western Mountaineering (WM) was started in 1970 by two Californian mountaineers, whose emphasis on the finest raw materials, meticulous design and unsurpassed workmanship built the foundation of the company. WM have a vast range of down sleeping bags offering at least 3 bag lengths, 2 different zip options, 2 width fittings on key models and a choice of shell fabrics to suit different conditions.
WM down is the very best available and is ethically sourced in Europe. Each batch is tested in Switzerland to ensure it surpasses the EU900 fill power rating, before shipping to the factory in San Jose.
The Apache GWS
The Apache GWS is a great lightweight winter or alpine bag. The Gore Windstopper (GWS) outer, with DWR treatment, provides an enhanced weather protection where the bag is likely to come into contact with snow or wet equipment/tents.
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The Apache GWS is 59" (150 cm) wide across the shoulder and 38" (97 cm) at the foot. It is available in 5'6", 6' and 6' 6" lengths, and left (standard) and right zip options.
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UK distributor: 01457 838 242 or visit the website below.
Gear News and Outdoor Industry News at UKC and UKH presents climbing, walking and mountaineering equipment and stories that will be of interest to UKClimbing.com's readers. They are not gear reviews and are provided by companies that advertise with UKClimbing Limited. Please feel free to comment about the stories and products on the associated thread.


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A collection of news and information related to Ernie Kovacs published by this site and its partners.
Top Ernie Kovacs Articles
Displaying items 12-16
Three Tristans!Story | Dec 29, 2009 | 4:32 PMRamon Vinay, the tenor cast with Birgit Nilsson in "Tristan," said he was too ill to do the entire opera, so Rudolph Bing had Vinay sing Act I, Karl Liebel (likewise under the weather) sing Act II and Albert da Costa (also ill) sing Act III. Hedda...
Irving Brecher dies at 94; Comedy writer got an Oscar nod for 'Meet Me in St. Louis'Story | Nov 19, 2008Irving Brecher, a comedy writer whose career in radio, television and the movies included writing two Marx Brothers comedies, co-writing the Judy Garland musical "Meet Me in St. Louis" and creating the radio and TV series "The Life of Riley," has died. He...
Edie AdamsBlog | Oct 16, 2008 | 4:30 PMHere's some sad news and yet another reminder that time, and life, passes very quickly. Edie Adams has died. Edie Adams: A member of one of the great shows in TV history ("Ernie Kovacs Show"). She won a Tony......
Golden Era TV meets the Digital Age
A most personal gallery


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Celebrities who died young
Celebrities who died young
Image 1 of 13
Lee Thompson Young | 1984-2013( CBS Photo Archive / CBS via Getty Images / November 30, 2005 )
Former Disney Channel star Lee Thompson Young, 29, was found dead Aug. 19. He reportedly died of a self-inflicted gunshot wound.
He rose to fame in 1998 when he starred in the Disney Channel show "The Famous Jett Jackson." Young most recently played Det. Barry Frost in TNT's popular police drama "Rizzoli & Isles."


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Item Description
West German Crystal Replica of 1957 Ford Thunderbird by Hofbauer. Detailed replica in crystal of the exterior and interior of this vehicle including opera windows and a spare tire on the trunk. Transparency allows view of driver/passenger compartment as well as mechanical elements under the hood. Sticker affixed to side reads "Hofbauer/Made in West Germany/Over 24% PbO."


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150 Years Ago Today…
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28 March 1863: "I drop you a few lines to give you the sad news that brother Calvin is dead."
Item Description: Letter, dated 28 March 1863, from Corporal William H. Proffit during his service in the Wilkes Valley Guards (Company B, 1st North Carolina Regiment). In this letter Cpl. Proffit informs his family of the death of his brother, … Continue reading
Posted in Southern Historical Collection Tagged 1st North Carolina Regiment (CSA), camp life, death, disease, Lewis Fork, North Carolina, Proffit family, religion, William Proffit Comments Off


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Canon today unwrapped two new HD camcorders, the XF100 and XF105. They both record full HD video at 30fps and include Canon's XF Codec and Compact Flash recording. Some other notable features are infrared recording, true stereoscopic 3-D production capabilities, a 10x optical zoom lens, MPEG-2 compression and an optical image stabilizer.
Canon is mum about price, but expect them to be at least a few thousand each.


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Jump to another resort detail page
Resort Address
2355 Airport Rd.
Warren, VT 05674
Email: firstname.lastname@example.com
Main Line: 802-496-3430
Snow Phone: 802-496-3430
Fax: 802-496-3089
Resort Overview
The combination of open meadows and quiet woods makes Ole's one of the best centers in Vermont to learn to ski. On a clear day, the views of are incomparable. With gently rolling terrain and few steep hills, Ole's is renowned as one of the best places in Vermont for skate skiing. The gentle terrain right out the lodge door is also very kid-friendly. For easy-going families to competitive racers, Ole's has it all. Ski rental, ski lessons, ski shop, and snack bar for you at Ole's Cross Country Center. Also snowshoe trails, rentals, and guided tours.
Total Terrain: 45 km
Tracked Terrain: 45 km
Skating Terrain: 40 km
Rentals: Yes
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Thursday's Must-Read Articles: Apple, Google, & Amazon Are So Profitable Because They Know What to Lose Money On
James | Nov 01, 2012 | Comments 0
Hope everyone's had a great week so far. For those of you on the East Coast, our thoughts and prayers are with you and we hope that everyone is staying safe. Below we have some great articles for you to read and help get you through your day so sit back, relax, and enjoy some great reads. Like always, if you have any investment questions or need advice on a specific stock, Stocks on Wall Street is always here for you so feel free to Contact Us at anytime. We always love to hear from our readers so please shoot us an email. Also let us know what you think about the articles below and your thoughts on the markets current climate by either commenting below, posting on our Facebook Fan Page or by sending us either Stocks on Wall Street or our Founder a Tweet.
Apple, Google, & Amazon Are So Profitable Because They Know What to Lose Money On - Quartz
Frankenstein Economics is Killing Capitalism - MarketWatch
Is High-Frequency Trading a Threat to Stock Trading, or a Boon? - WP
Santoli: On Wall Street, Selling Fear Is Good Business - Yahoo Finance
The Mighty Mid-Caps - The Economist
What ETFs' Next Act Will Look Like - The Wall Street Journal
Golden Parachutes & the Wealth of Shareholders - Papers
Doug Kass on The Business of Politics - The Street
Focusing on Fundamentals Amidst the Election Hype - Nasdaq
Apple's Online Radio Service to Challenge Pandora in 2013 - Bloomberg
S&P 500 5% Corrections During the Current Bull Market - Be Spoke
Shift From Stocks to Bonds at Asset Firm - The Wall Street Journal
What Inflation? - FT Alphaville
Corporate Spies & Co. - The New York Times
The Social Media Stock Pickers - The Financial Times
Four Magic Tricks for Fiscal Conservatives - Project Syndicate
Is the Party Ending for Stocks? - Barron's
Ask A Banker: Derivatives, Gambling And Getting Around Regulation - Planet Money
Apple Inc. needs a big holiday – Heard on the Street
Filed Under: Articles of the Week • Books • Buy Stocks • Featured


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Fezzari Torque Wrench Tools
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Product DescriptionThe Fezzari torque wrench is a must have for all home bicycle mechanics. Having this torque wrench allows you to get the exact torque specs needed on your seatpost clamp, handle bar, stem bolts, and more, to ensure they don't slip and that you don't accidentally crush the carbon by over-tightening. With the 1/4" drive socket drive and the included attachements you have all the tools you need to work on your bike and other toys. The Fezzari torque wrench includes:
- reversible 1/4" reversible ratchet
- Allen hex bits 3,4,5,6,8,10 mm
- T25 Torx attachment
- Exact torque scale from 2-24 Nm
There have been no reviews posted yet for this product. Be the first by clicking Submit a Review
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About the Centre for Sustainable and Responsible Organisations (CSaRO)
Brings together researchers from a variety of disciplines to better understand and promote long-term sustainable and responsible organisational behaviour. We do this through research and dialogue with various stakeholders including the research community, business leaders, policy advisors and the public at large.
- To undertake independent, high quality research in the areas of sustainability and responsible organisational practices
- To undertake cutting edge research so as to advance both theory and practice
- To engage the academic and professional communities and promote debate and recommendations for better governance and policy setting
- To develop research collaborations with suitable partners from government, industry and community
- To attract and train excellent research students and staff
Organisational performance and survival has attracted unprecedented research attention in recent years with worldwide crises related to high profile corporate scandals and collapses and climate change imperatives, as well as unexpected challenges such the Global Financial Crisis and economic downturns. The themes of ecological sustainability and financially responsible organisations have pervaded all aspects of sustainable management theory and practice.
The global activism and momentum built by reports such as the Stern Review, the Intergovernmental Panel on Climate Change (IPCC) reports, and high profile thought leaders such as David Suzuki and Al Gore, has put further pressure on organisations to demonstrate responsible and sustainable organisational performance. Organisational leadership and the quality of corporate governance are vital concerns for tackling these growing challenges. Organisations are increasingly required to engage with current debates such as those on carbon schemes, the ecological footprints of organisations and the efficient management and allocation of resources at both the organisational and macro-economic levels.
These issues are multidimensional and complex, and need both theoretical and practical solutions requiring the integration of expertise from different fields. The CSaRO has already established research leadership in these areas and is ideally placed to build on the opportunities arising. Researchers in the CSaRO are already working with large nationally competitive research grants in the two areas designated above, and foresee escalating growth in the area - advancing both theory and practice.
Research groups
Risk Management, Ethics and Corporate Governance
Nava Subramaniam, Cluster Coordinator
Researchers in this group bring their expertise from a number of disciplines to study the governance and economics of sustainable practices and responsible behaviours.
The core research themes include: corporate governance and organisational performance, managing the risks of carbon and climate change, sustainable investment and environmental policies, and financial econometrics
Employee Health and Wellbeing
Andrew Noblet, Cluster Coordinator
Research undertaken in the Employee Health and Wellbeing cluster covers three broad themes:
- assessing the levels of health and wellbeing across working populations,
- identifying the sources and consequences of health-related outcomes such as job stress and employee engagement, and
- developing and evaluating strategies that can promote employee wellbeing and enhance organisational effectiveness.
Examples of current projects include exploring the work and health-related experiences of immigrant managers from the Asia-Pacific region; identifying the impact of HR policies and practices on employee wellbeing, capability, and commitment, and; measuring the effectiveness of comprehensive job stress prevention programs.
Impacts of Marketing
Paul Harrison, Cluster Coordinator
This research group examines the broader effects of marketing on society. It involves three streams, all related to the impact of marketing on individuals, cultures, and the environment.
The research fields are consumer decision-making, consumer regulation and policy, and macro-marketing. Examples of current projects include consumer decision-making in essential services, the adoption of green car technology, motives to participate in the arts, ethical consumerism, food marketing to children, and volunteerism and its effects on subjective quality of life.


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Disgraced nuncio does not have immunity, Vatican countersAug 25, 2014 - 05:14 pm .- The Vatican countered media reports that it protected a former nuncio who faces sex abuse charges through diplomatic immunity, saying instead that the Holy See acted justly and swiftly in the case.
Suit claims Colo. Planned Parenthood ignored sex abuseJul 15, 2014 - 04:56 pm .- A lawsuit charges that a Colorado Planned Parenthood affiliate failed to recognize and report the sexual abuse of a 13-year-old girl by her stepfather when its staff performed an abortion on her and put her on birth control at the stepfather's request.
Kansas City diocese questions legality, accuracy of abuse penaltyJul 3, 2014 - 05:22 pm .- Attorneys for the Diocese of Kansas City-St. Joseph have questioned the legality of a $1 million abuse penalty against the diocese, criticizing "numerous factual inaccuracies" in an arbitrator's ruling.
Sex abuse will not be tolerated, Pope Francis saysMay 27, 2014 - 04:18 pm .- Pope Francis strongly denounced clerical sex abuse of children, saying that such abuse will not be tolerated and announcing a special Mass for abuse victims, as well as efforts to investigate offenders.
Vatican child protection commission seeks global reachMay 3, 2014 - 10:00 am .- Pope Francis' new advisory commission on the protection of minors is expanding its membership to include representatives from around the world to improve sex abuse prevention and to better care for victims.
Pope apologizes for priests' sex abuse, promises strong responseApr 11, 2014 - 10:36 am .- Pope Francis called April 11 for an "even stronger" Catholic Church response to combat sexual abuse, saying he felt compelled to "personally ask forgiveness" for priests who have sexually abused children.
Frontline episode on Church scandals one-sided, critic saysMar 6, 2014 - 01:19 pm .- The PBS Frontline documentary series' recent episode "Secrets of the Vatican" largely covered old scandals in a one-sided way, said Scot Landry, executive director of Catholic Voices USA.
Puerto Rico bishops hand over accused priests to civil authoritiesFeb 28, 2014 - 03:05 pm .- Archbishop Roberto Gonzalez Nieves of San Juan and Bishop Daniel Fernandez Torres of Arecibo in Puerto Rico have handed over a group of priests accused of sexual abuse to civil authorities.
Archbishop Chaput finds two priests unsuitable for ministryFeb 25, 2014 - 02:29 am .- Archbishop Charles J. Chaput of Philadelphia had found two local priests to be unsuitable for ministry following separate, substantiated allegations of sexual abuse of a minor more than 40 years ago, the archdiocese has announced.
Cardinal O'Malley: UN report showed ideological influenceFeb 11, 2014 - 02:06 am .- A United Nations commission report on the Vatican's response to abuse of children was not "fair or particularly helpful," but took an "ideological" approach, Cardinal Sean O'Malley of Boston has said.
Cardinal reaffirms child protection pledge as documents releaseJan 22, 2014 - 12:04 am .- Responding to the release of documents about Chicago priests accused of abusing minors over the past 50 years, Cardinal Francis George has apologized to victims and reaffirmed that no accused priests are presently serving in ministry.
Minn. archbishop grieves, issues apology over clergy sex abuseDec 17, 2013 - 02:04 am .- Archbishop John Nienstedt has apologized for sex abuse by clergy in the Archdiocese of Minneapolis, urging Catholics to be hopeful that continued progress will be made in preventing the crimes.
Priest lauds Pope's commitment to protection of childrenDec 9, 2013 - 02:07 pm .- The founder of a new center aiding victims of abuse and their families praised the "courageous" actions of Pope Francis in facing the issue, stressing also the importance of helping victims to heal.
US bishops' head supports Vatican anti-abuse commissionDec 8, 2013 - 04:08 pm .- Archbishop Joseph E. Kurtz, president of the U.S. bishops' conference, has welcomed Pope Francis' new commission to fight the sexual abuse of minors, pledging his help and support in its mission.
Legion of Christ reaffirms commitment to addressing sex abuseDec 5, 2013 - 05:31 pm .- The acting general director of the Legion of Christ has shared the steps the order has taken to prevent sexual abuse and to respond to its allegations, focusing on the gravity of abuse and its victims' suffering.
Calif. governor vetoes 'unfair' abuse lawsuit billOct 15, 2013 - 04:56 am .- California Gov. Jerry Brown has vetoed a controversial bill that would have allowed more decades-old sexual abuse charges against Catholic schools and other non-profit institutions, while exempting public schools where abuse took place.
Priest's arrest shows Philadelphia reforms, attorney saysSep 27, 2013 - 10:26 am .- The Philadelphia archdiocese drew praise for its swift reporting of an inactive priest to authorities after a young man said that he had been abused during his time as an altar boy between 1998 and 2001.
Milwaukee archbishop releases abuse documentationJul 3, 2013 - 04:19 am .- Archbishop Jerome E. Listecki has released almost 6,000 pages of documents related to the Archdiocese of Milwaukee's handling of sex abuse cases, saying the documents will help the Church face up to mistakes and prevent abuse.
Vatican expected SNAP case against Benedict XVI to failJun 14, 2013 - 12:44 pm .- The Vatican is not at all surprised the International Criminal Court rejected a request by an abuse victims' advocacy group to investigate Benedict XVI for crimes against humanity.
Expert says Church's abuse prevention should differ for each cultureJun 6, 2013 - 06:35 am .- An expert on dealing with sexual abuse cases within the Church says prevention guidelines being developed with Vatican oversight should vary from country to country.
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Hello tankspot readers. First time poster but i have been enjoying your videos and forum for some time. Heres the goal:
if (rend is active on target) cast Devastate
else (cast rend)
I browsed the WWW for some info on this but came up empty handed.
Thankyou for any help that you can give.
Piccard - Mazrigos EU
p.s. i apologise if this has been covered in another thread


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Published September 2012 FOR A HIGH RESOLUTION IMAGE OF THE COVER CLICK HERE
This generous selection of Bill Manhire's poems moves from playful early pieces like 'On Originality' and 'How to Take off Your Clothes at the Picnic' to major works of recent years such as 'Hotel Emergencies', a powerful response to contemporary atrocities, and 'Erebus Voices', written to be read by Sir Edmund Hillary at the 25th anniversary of the Mt Erebus tragedy.
Bill Manhire was born in Invercargill in 1946 and grew up in the lower South Island, where his father was a peripatetic publican. Educated at the University of Otago and University College London, he has taught since 1973 at Victoria University of Wellington, and is the founding director of Victoria's Institute of Modern Letters.
He has published many books of poetry (four times winning the New Zealand Book Award and the poetry category in the 2006 Montana New Zealand Book Awards), several works of fiction, and an autobiographical essay called Under the Influence. As an editor, he is responsible for numerous best-selling anthologies of New Zealand writing. A collection of his essays and interviews, Doubtful Sounds, was published in 2000, and he initiated and co-edited The Exercise Book: Creative Writing Exercises from Victoria University's Institute of Modern Letters in 2011.
In 1997, Bill Manhire was made New Zealand's inaugural Poet Laureate. He was an Antarctica New Zealand Arts Fellow in 1997–1998, and Katherine Mansfield Memorial Fellow in Menton, France, in 2004. In 2005 he was appointed a Companion of the New Zealand Order of Merit and named an Arts Foundation of New Zealand Laureate. In 2007 he received the Prime Minister's Award for Poetry.
'Bill Manhire Selected Poems is my favourite 2012 VUP publication. It celebrates the book as beautiful object. It's small and intimate as poetry is, its drawing on the dust jacket as elusive and playful as the poems within, and the marker hints that this is a book that you read, reflect on and return to.
Inside, Hotere's Portrait provides a further clue to the complexity of the poetry – the lines are writing or tracking, or mark-making, I am the man who writes with a twig, and the dark shades, the depth and darkness of living, Eventually we all shall go / Into the dark furniture of the radio. The surprising and lyrical blue rectangle – the poet's mouth – appears to contain a wise old owl – what emerges from this poet is beautiful and profound, And what's joy? Even a pencil will point to it.
And simple. The epigraph establishes immediate and generous connection – this is a book to accompany and keep you –I will place the paper in your hand is so deliberate – quite apart from the understated poetry of place and paper, the verb suggests formality, the hand touch. But not only – the paper is for you to read when you are alone – the 'I' gives to 'you'.
I like the chronological order of content. If you have never read these poems before, here is a way to start – from the beginning. If you know them, you take pleasure in their growth, their explorations, their circling back to particular preoccupations. I like how the voice grows from the artful wisps of the early work to something more declaratory which reaches back to rhyme and salutes childhood, memory and fragility. And always there is music.'
Catharina van Bohemen


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Madison Papers Indexes | Papers of James Madison, Index to Retirement Series volume 1 | P | Perdido River
From Edmond Kelly, [ca. 12 November] 1818 [Retirement Series 1:379 n. 3]
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Trust the ADA…
…to provide untrustworthy information for diabetics.
Myth: If you have diabetes, you should only eat small amounts of starchy foods, such as bread, potatoes and pasta.
Fact: Starchy foods are part of a healthy meal plan. What is important is the portion size. Whole grain breads, cereals, pasta, rice and starchy vegetables like potatoes, yams, peas and corn can be included in your meals and snacks. The key is portions. For most people with diabetes, having 3-4 servings of carbohydrate-containing foods per meal is about right. Whole grain starchy foods are also a good source of fiber, which helps keep your gut healthy.
3-4 servings per meal? Boy, does that sound familiar. When I was in the hospital several months ago (for 2 weeks!) with blood sugar levels that peaked near 400, they sent around a nutritionist to give me a good talking to about how to eat. Her adamant instruction was that I needed to eat 60 grams of carbs per meal — the same 4 servings recommended by the ADA.
Brian and I have been reading books and watching documentaries and videos from conferences where this recommendation is blown out of the water.
Which is why we're totally blowing off the high carb diet in favor of LCHF…and the results continue to be encouraging.
What blows my mind is how casually they counsel people to keep eating poison, just sensible amounts of poison don'tcha know, eh?
I wish they would just be honest with people and tell them the consequences of eating carbs, but I guess we have to sentence another couple of tens of Americans to gruesome ends before we can consider that radical step, eh?


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People Photography
Product Photography
What Photography Do You Hire Me For?
My work is a combination of fantasy and surrealism. I like combining photographs in post-production to tell a more effective story for your needs.
You can hire me for the following:
1. Creative Photography + Advanced Compositing
This is where my work most shines. You can hire me to do this style for portraits and products as I can mask effectively and I do most of the work myself.
2. Product Photography
Whether these be simple product photographs on white, or endorsers holding the products themselves, we can make your photographs pop out.
3. Event Photography
We can photograph your event and make the photographs pop out - whether they be as elaborate as corporate events, and/or as simple as your child's birthday party. But take note - no compositing will be done for this one.
How To Book Me as Your Photographer
Not everybody is familiar with the booking process so here's a little something for all you Clients out there:
The Booking Process:
1. You can call me at +63917-3780025 or email me directly at firstname.lastname@example.com, and tell me what you need.
May it be a product shoot, a portrait shoot, or it can even be a kinky photo of you and your loved one. We won't tell.
(Note: It would be help if you have a quantities of the layouts/photos you need in mind)
Here are some details I will be asking to help guide you:
a. What are you going to use the photographs for?
b. Is it going to be a studio shoot, or on-location?
c. Am I going to be the one who will take care of production, or you?
d. When do you need the project done?
Why go through this?
We want to help create your vision of course! The better that we understand your needs, the easier it will be to make your photographs.
2. Within 24 hours of the inquiry, we will send to you a quotation through e-mail based on the specifications of your project.
3. Once the costing is approved, we will send you a contract for signing, then we're all set!
4. We can shoot special projects like weddings & other events upon request. We have set prices & simple packages to fit your budget.


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Liquid metal
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Illuminate your individuality with this intensely metallic and highly pigmented cream. Use to adorn the body, and apply with fingers or a brush. Step into the light and dazzle your audience.
Prepare to dazzle with this gloriously rich and highly pigmented metallic cream. Use to adorn eyes, face and body, and apply with fingers or a brush. Release your inhibitions and illuminate your alter ego.
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adidas Crazy 8 "Kareem Abdul-Jabbar The Blueprint"
February 13th, 2014 by John Kim | 4 comments
The adidas Originals Jabbar Hi "The Blueprint" isn't the only adidas sneaker coming out in the near future that pays tribute to that basketball legend. Also on the way is an adidas Crazy 8 that features a similar blue and white motif on a silhouette that is this time a bit more modern. The sneakers are actually set to make their on-court debut today when Kareem's alma-mater UCLA will lace them up for their match against University of Colrado. Continue reading to see the official images and keep in mind these will launch on February 14th for $133 at adidas.com and at adidas in The Quarter in New Orleans during NBA All-Star weekend
adidas Crazy 8 "Kareem Abdul-Jabbar The Blueprint"
Release Date: 02/14/14
Price: $133
are they for sale?
I remember Kanasas wore a pair like this a few yrs ago at the Maui invitational. Been trying to get em since then. Glad I can grab em now.
Those are dope as fuuuuuuck... Fa real... Lou Cinder shit
Damn these r funky


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iTEC is about designing the future classroom. The project, which involves 15 Ministries of Education from across Europe, brings together teachers, policymakers, pedagogical experts - representatives from each stage of the educational processes - to introduce innovative teaching practices.
Resources - Find learning resources developed with input from teachers across Europe.
Community - Share experiences with teachers from countries across Europe.
About - Learn more about the projects background and deliverables of the Ministries of Education and organisations involved in iTEC.
To access the coordinators section of the website, which contains key pilot management dates, and support services such as the forum, click here.
Francesca Panzica is a primary school teacher from Florence, Italy. When her school, Lastra a Signa, became involved in the iTEC project, she decided to use iTEC's Learning Activities to teach her class about different cities around the world
The Learning Activity, 'Visualising the planet surface', took the form of a virtual school trip to London. Francesca first divided her class into groups, using the TeamUp tool. Pupils then researched the city, using Google docs to share their findings. Once their research had been gathered and collated, students then worked together to create multimedia presentations for the assignment, involving images, interactive maps, and audio recordings.
According to Francesca, the activity had a very positive affect on the on the pupils:
"There was a change in the students' working methods: they worked in groups and discussed in a new way, and the students started to collaborate with new classmates".
She also felt that the students were not the only ones to benefit from the new classroom practices: "With this scenario, I have used the interactive whiteboard in a new way".
To learn more about iTEC Learning Activities, click here.
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