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An Update on QuickBooks Online
[Note: As of June 13 2014, the QuickBooks blog moved to qboblog.com. Follow us there!]
We have restored access to the affected QuickBooks Online customers so that you have access again to your data. We understand your time is valuable and we apologize. Here is what happened.
The issue first appeared when we were exercising our disaster recovery capabilities — over the weekend, we had "flipped" our active and backup data centers while maintaining continuous data replication between them. At 10pm PDT 5/22, we introduced a storage-level change to address a performance issue we noticed on Monday. Unfortunately, an error occurred while implementing the change, and this error introduced a synchronization gap. Once we realized that the data had not synchronized for a subset of customers, at 9 AM PDT on 5/23, we took them offline until we could fix it .
Over the course of the day, we provided access to most customers after verifying that no issues existed with their company data – but the data for a little less than 2% was still not synchronized. At 10pm PDT on 5/23, we provided access to approximately 2000 of these customers who had very few transactions so they could very quickly synchronize their data. At 10am PDT on 5/24, we restored access to the remaining 3700 customers.
All affected customers can now login to QuickBooks to see what steps to take to re-enter the few transactions that are missing. Our Customer Care team is here if you need any help following these directions, or if you'd prefer to have someone walk you through the first few to get comfortable, we're just a call away and would be happy to help — we're in this together. If you'd like help please contact Customer Support at 1-800-488-7330
Again, we apologize and we are committed to helping you.Explore posts in the same categories: Disaster Recovery, High Availability, maintenance, Outages
94 Comments on "An Update on QuickBooks Online"
May 24, 2012 at 1:47 pm
still cannot get my backup:
"Sorry, but this company is not subscribed to QuickBooks Online.
I'd like to subscribe now."
and yes, I've cleared my cache, cookies, closed and reopened my browser…..
May 24, 2012 at 2:48 pm
Stunnngly poor service. I got weird emails with a ton of typos telling me the sie is up an running. I have lost $1000 in credit card swipes. Will they come back???
May 24, 2012 at 3:55 pm
How do I know what data I am missing?
May 24, 2012 at 4:40 pm
Any indication of when this is going to happen? Some sort of time frame so I don't have to keep checking every 10 minutes to see if it is working.
May 24, 2012 at 8:58 pm
I logged in and read the info explaining the next steps. So, I logged out and logged BACK in and clicked on the My-Company_READ_ONLY and then I received the "subscribe error message and now I can't log into my company. Now I can't log in or log out or do anything. I tried to log back into my company but no matter what I do, I keep getting the subscribe message. I've cleared cookies, cache, temp internet files, history, and opened new browser pages, everything, and I am still unable to log in.
I really just want to pay my employees…..
May 24, 2012 at 9:22 pm
Ummmm…….yeah……. so, am I the only one who followed the instructions to log off and log back on, and never was able to get the "My-Company_READ_ONLY" copy to appear? The guys at Quickbooks Online, in the course of running their performance update or disaster-recovery test, or whatever other ill-advised actions they were performing on the live server(s) with live data on them, on a Tuesday evening… have lost about a hundred (or more) entries that my team and I made between 10pm Pacific on Tuesday night, and 10am Pacific the next day.
Has this happened to anyone else? Is there any way to get our work back, if we don't see the "READ_ONLY" copy of our company after logging in? Are we just plain out of luck?
This situation is so tragically, monumentally stupid that I can't even bring myself to get angry about it. I mean… it could always be worse….we could've had the purchase of our first building fall through, because the bank couldn't check our records, like some other guy who wrote in this morning.
You'd think that after reading about all the bone-headed stuff that went down on the NASDAQ last Friday when Facebook opened for trading, that all the high-powered software bubbas at Intuit (and everywhere else in the world) would be on their best behavior this week. Not so much. And the hilariously poor grammar in the official update messages, as pointed out by others, make you wonder if "Peggy from customer service" is crawling around in the QBO server closet, trying to plug wires into each other until our data miraculously reappears. Good grief.
Anyone with any ideas for how to resolve this would be greatly appreciated!
May 25, 2012 at 9:33 am
I am still getting the subscription error. I thougth "everyone" was back online today.
May 25, 2012 at 11:13 am
I have not been able to log in and when I try I get an error message that states:QuickBooks Online is not available. Please try again later. – I thought the issue has been resolved?
May 25, 2012 at 11:14 am
Just got back in after trying for 2 hours.
May 25, 2012 at 11:14 am
Thank god I was so busy this week that I did not make any changes, but sadly now I can not login at all. – really QB Online this a gigantic F' UP on a colosal scale. Redundancy isn't much good if I can't get my work done.
May 25, 2012 at 11:21 am
May 25, 2012 at 11:31 am
So I finally thought I was going to get back to work for my 2 QB Online clients, but no such luck. Now I am getting an error saying something about the system being overloaded, try again in a few minuts – ARE YOU KIDDING ME???????? I am a Pro Advisor who works 95% on the desktop verson, but these clients insisted on using QB Online, now I don't know what we are going to do.
May 25, 2012 at 12:31 pm
I just spent 25 minutes on hold for a service Rep. i haven't been able to do anything today, im getting the same message
May 25, 2012 at 11:32 am
Why cant i log in?
May 25, 2012 at 11:38 am
Nice Job! Friday before a holiday weekend and I have no POS system. I knew this company would bite me in butt…. AGAIN!
May 25, 2012 at 11:40 am
My employees need to get paid today. I cannot pay them. Going to the ATM is not an acceptable workaround.
May 25, 2012 at 11:46 am
May 25, 2012 14:47hrs: Service temporarily unavailable!!!
I'm loosing business here because I can give my customers no receipts!!!
May 25, 2012 at 11:49 am
Got the same message System is overloaded!! I have to write checks today what can i do.
May 25, 2012 at 11:55 am
We have access, my fat a**. This has been going on for days and I have a stack of invoices that I need to do that is unreal. When is this going to be back up. I get the message that service is temporarily unavailable and that the System is overloaded.
Are you going to compensate us for the loss of business that your incompetent employees caused? When it was out because of the flooding a couple of years back, I lost about $75,000 and now it is starting up again.
Does anyone have any suggestions as to another online company that is good as this is the final straw for me and I have been using the online versions for 7 years.
May 25, 2012 at 12:01 pm
Hey how about a little communication here QB. Can you not see you have a whole bunch of customers wanting an update ASAP?
May 25, 2012 at 12:28 pm
Lobby full of employees waiting to get paid before the holiday weekend. This is great.
May 25, 2012 at 12:31 pm
Need this system to be put back up QUICKLY as possible. It's almost close of business and I can't print receipts.
May 25, 2012 at 12:37 pm
Obviously, Quickbooks Online was not ready for primetime. I'm bailing unless they fix the problem and compensate us for our losses.
May 25, 2012 at 12:44 pm
Seems Intuit is a mass of stumbling amateurs when it comes to technology and running an online service. Completely negates almost every advantage of using QBO since there's obviously no data integrity, no reliability, and an almost non-existant ability to recover from an apparently stupid mistake. What an unneccesary and intolerable farce. Hire some professionals; I'm going back to the desktop version.
May 25, 2012 at 12:49 pm
Its Friday afternoon and since 12:00 I could'nt log on to Quickbooks on line. When I signed up your reps all guranteed me this wouldn't happen its now 2:45pm and I still can't log on I get a error message that says QB has to much activity. I Expect a call or email explaining the credit I'm going to get for this problem. I want a refund for the month of May 2005. You could star there. I have a 10 minuite hold time estimate and its been alot longer than that.
May 25, 2012 at 1:04 pm
I am on hold as well – I am sure you are ahead of me :)
May 25, 2012 at 12:50 pm
You don't want a service as good as this. You want one that works.
May 25, 2012 at 12:53 pm
What the F*… I need to be able to use my accounting system.
May 25, 2012 at 12:53 pm
"Unfortunately, an error occurred while implementing the change," these nitwits say? Nobody committed the error, no. It just "occurred." Well, I'd say the only disaster they need to recover from is their disaster recovery exercises. In the meantime, I must spread the word to never use QBO. Spend your money hosting the desktop's live file somewhere (there are options) for sharing. QBO is NOT an option.
May 25, 2012 at 1:03 pm
Oh no- I have just discovered this situation and have not been able to reach anyone yet to find out what the impact will be. My rule is that it is not about the mistake you make – it is about how you take care of it….I am going to work very hard to hold onto that philosophy through this. I am currently scared…
May 25, 2012 at 1:09 pm
QuickBooks – I am sure you have every resource trying to take care of this situation that has been created – your reputation has been good and we are all hoping you will continue to remain with the standards you have represented in the past and why we as customers have selected to use your services. I also own the full version but was excited to see this version available for a second business I work with…please ensure you do not lose ground with this and work with integrity to make this issue right with each of us.
May 25, 2012 at 1:06 pm
Either cannot login to QB Online or when I log in, it goes to the home page and just sits there. Cannot do any work in QB Online – What is going on?
May 25, 2012 at 1:09 pm
Same here – can't get on and I don't twitter.
May 25, 2012 at 1:13 pm
Getting more and more frustrated… can't invoice, pay my employees, or get paid by clients. THANK YOU INTUIT!!!
Great timing before holiday weekend!
What really bugs me the most is the very LIMITED response from them. My philosophy is the same as previous post – it isn't as much what happens, as much as how it is handled.
May 25, 2012 at 4:31 pm
We sincerely apologize for any impact this has had on your business!
We got this issue resolved around 2pm Pacific Time and you should have access to your company, with no issues.
We appreciate your business and we resolved this as soon as possible for our customers.
Have a great holiday weekend!
May 26, 2012 at 7:50 am
I am amazed that Inuit keeps posting that all affected users are back online when I am still unable to access my account. I was promised that I would be able to login successfully on Friday May 25, yet that is not the case. I contacted the morons again and I was told it was a billing issue, even though my account is in perfect standing, and that it may be Thursday May 31 before someone would even contact me. What a pathetic company and I am considering hiring an attorney to see if they have violated an contractual agreements.
Scott Kefgen
Advantage Dry Cleaning Delivery Service
May 26, 2012 at 11:17 am
Appaerantly my blog feedback was successful in reaching someone with a brain. He told me that he scored the internet and all blogs for possible unresolved issues and within a minuite fixed my problem. Thanks Chris Forer for helping me where NO ONE ELSE could!
May 28, 2012 at 6:41 am
I have not been able to log on for over a week now. This is becoming a big problem for me.
May 29, 2012 at 9:48 am
I definitely understand the frustration and apologize for any impact this has had on your business. If you could email your company name and the email that was used to setup your company to firstname.lastname@example.com and in the subject line, put attn: DustinB. Also, if you could include your contact info and I will look into this immediately and contact you to work on a resolution for this issue.
May 28, 2012 at 10:12 am
I feel kind of lucky that I was only shut out of the sytem for a short period of time. BUT – – my recurring templates which I use for automated invoices stopped working 5/21 so I'm having to manually issue invoices. I try to unschedule then reschedule the invoice a day or so later so duplicates are not issued whenever this issue is finally fixed, but the system reverts back to the original day that was missed after I hit save. This is heading toward a collosal cluster@#$k. Is anyone else having this issue?
May 28, 2012 at 1:16 pm
The service provided by Quick books post crash is horrible. QuickBooks online is acting more like a Mom and Pop shop than an enterprise solution provider. If this is how things are going to be with Quick books, I think we have to reconsider QuickBooks or for that matter any hosted solution!!
Just expressing my frustration!!
Anybody know of an email at QuickBooks online to get in touch with Technical support and higher management?
May 28, 2012 at 7:04 pm
I have been a very loyal Quick books OL customer for years. This last event was handled horrible. My books are messed up beyond belief, I am having to have my book keeper come in on overtime to try to fix it all.
It will be a long time if ever before i can say anything positive about Quickbooks. Very disappointing.
May 29, 2012 at 7:38 am
I will now have to pay my accountant to go back and re-enter a weeks worth of data which is significant. She is $35 an hour and this looks to be a few hours work. One month's free service doesn't cut it, nor does it do anything to ease the frustration. What is Intuit doing to make people whole on this??
May 29, 2012 at 7:48 am
When will "My Company – Read Only" become available? I still have no idea how much data I lost.
May 29, 2012 at 7:52 am
I have entered my data back in easily. How long will the "My Company read only copy" will be listed as a company or do I need to do anything to delete it?
May 29, 2012 at 8:21 am
We want to make sure we give everyone plenty of time to review the read only copy. We don't have an exact date that it will be removed right now. There is nothing you need to do to have it deleted.
May 29, 2012 at 10:34 am
I have entered back my data following the steps provided. In my actual company activity log on May 25 at 6:39pm User was System Administration my payroll that I completed earlier in day was added/edited and then deleted not sure what or who did this. In my actual company on May 24 my status was Cancelled so I resubscribed and its now active was this part of this same problem?
May 29, 2012 at 12:08 pm
are you contemplating crediting customers for this? I am amazed how often we cannot access this service. Or are you part of the what we all are complaining about (banks and credit card companies ourtrageous fees and procedures; telephone companies: idem)? are you looking at customer satisfaction or living in the silicon bubble?
May 30, 2012 at 1:47 am
The main reason I selected QBO for our company was the anywhere/anytime access of a Cloud-based system. This was followed closely by the expectation that the production servers, and my data, would be managed by professionals following strict policies and disciplined procedures. Sadly, this is not the case.
As a 20 year veteran of IT in both Fortune 100 and start-up companies I am appalled at the scheduling of this test (one week prior to a busy holiday weekend) and that a decision was made to implement a non-critical performance change mid-week and only two days after your DRP test. Additionally, both activities were unannounced allowing none of your customers the opportunity to plan around or prepare contingencies for their own business activity.
As with others, our payroll was delayed over two full days and revenue could not be collected (we bill through the integrated merchant services and could not even access stored credit card data to use a back-up merchant processor). This was a near catastophic experience for us as a small business just surviving in a downturned ecoonomy. Our employees were fiancially harmed and our company's reputation tarnished. It is unacceptable at every level from a company providing large-scale and critical financial services.
I am not a fan of taking people out back and shooting them when honest mistakes are made. However, I consider this event a tragic failure of both operational process and management oversight. Playing fast and loose with production systems always results in disaster – it's just a question of sooner, or later? Clearly there are people in positions of responsibility in excess of their competency. I sincerely hope that there is a full internal "lessons-learned" follow-up and that chief among those are; one, do not stack-up changes without prudent intervals for validation; two, do not implement non-critical mid-week changes to production systems; and three, provide coutesy notice to customers prior to potential service affecting changes. Better yet, just schedule a change window and announce a service interruption to be safe.
May 30, 2012 at 6:55 am
As a 30 year banking IT professional I echo the sentiments above. When the immediate emergency is dealt with, please publish the results from your "post mortem" and what you will do differently next time to prevent such issues. These are some great ideas:
do not stack-up changes without prudent intervals for validation; two, do not implement non-critical mid-week changes to production systems; and three, provide coutesy notice to customers prior to potential service affecting changes. Better yet, just schedule a change window and announce a service interruption to be safe.
I would add to ensure your validations balance at every step of the way, ensure you have a back out plan, and if you schedule a maintenance window, be sure you have enough horsepower to process all the data coming in when you come back up.
You get the picture. This is not rocket-science, just common sense.
May 30, 2012 at 7:15 am
I sign on but cannot get to the timesheet app and that is the only app i should have access too.
May 30, 2012 at 7:32 am
A similar situation happened during the summer of 2010—I think QBO was down for at least one week, along with all forms of QB Online Payroll. They also couldn't sell any QB products over the phone, so you know it was serious….
As I recall they blamed the problem on disaster recovery, but the issue and its resolution were unclear. My clients lost business, I lost business during that time, and I lost a big client who decided to take out the QBO problem on me.
Maybe Intuit does this on purpose to "thin the herd". Who knows.
Stuff happens, we all know that. But it's the way you handle it (or don't handle it) that leaves the most lasting impression.
May 30, 2012 at 1:11 pm
Ok- I figured…. Not so bad – 2o invoices to reenter (not nearly as bad as some people!)…. so I reenter them yesterday along with the payment received over the weekend…. today (Wednesday) Quickbooks RESENDS all the invoices back out to customers!! Why the HELL did I bother with that (spent today voiding invoices)?? Then invoices I entered yesterday – some are here – some are gone…. some reverted back to a different price level…. now I am searching for these things and more frustrated than ever….
June 1, 2012 at 12:18 pm
Ummm…. I just found out that I am missing at least 1 – 2 Invoices worth at least $8 – $10k. I signed up for QB online with the intention of never having to loose anything. This is absolutely ridiculous. What if I get audited and can't produce evidence of the sale? What kind of show are you guys running? Do you think I have the time to do a full reconciliation and generate sales?
June 2, 2012 at 5:56 am
I lost over $15,000.00 dollars when I had a showroom full of guest with a open house and could not process any sales. This will probably put me out of business. I have lost credibility with my clients. I spent 3 months planning this open house. I'm exhibiting at a show tomorrow from 1:00-500 pm that I paid for my booth over 6 months ago. Now I find out the system and the intuit go pay will probably be down for maintenance. Again, I cannot process any sales. What even perterbs me even more, we all as users of Quickbooks online will still be charged the full monthly service with no credit for our pain and suffering. I'm starting to believe that Quickbooks online is a mom and pops operation, with little resources. I own other companies and was thinking of switching them to Quickbooks online from my PC based Quickbooks. No way now. I also tried to go up the ladder and talk to somebody of importance. All I heard from Quickbook reps that I talked to is how bad things are and how stressed they were with dealing with the problems. I finally gave up after trying over 8 hours to get an answer. Crummy unprofessional customer service. To Quickbooks managment – GET YOUR ACT TOGETHER!!!!!!
June 4, 2012 at 1:31 am
hm…I wasn't affected..but these comments are encouraging me to run away qb..looking for options
June 5, 2012 at 7:13 am
I have had issues for well over a month. My books were fine and then one day I couldn't log in. When I did get back in my accounts were all messed up and I haven't been able to get them straightened out yet! A call to customer service got me no where. He suggestion was that I delete the accounts I'm having problems with…duh!
June 6, 2012 at 6:51 am
Unable to try online
will not accept my uk county or postcode???
regards Shirley
June 12, 2012 at 6:33 am
Is there is an international version with the option to choose a currency.
Our business location is in Saudi Arabia.. Currency Saudi Arabian Riyal (SAR)
June 12, 2012 at 7:31 am
Is there a way we can do a back up of our info just in case there should ever be another problem. I like QB online and do not want to change but I would also like the reassurance that I have my records backed up. Please advise.
June 13, 2012 at 3:17 am
hi there
i just tried the QB , i found it good unless some missing futures
1-is there possibility to add cost center to journal entry ?
2-is it possible also to add warehouse code to purchase & sales bills in case we have more than one warehouse in the same company
3-also , if you add salesman code to sales invoice for calculating sales commission
4-we need to set more levels of privileges granted to users , where we could control their work , for example : (add – edit , or delete ) specific transactions in each module such as : sales , purchasing , expense , and journal translations
June 14, 2012 at 2:23 pm
my read only log states that the merchant account charges went through. Is that the case, or do I need to re-charge those transactions in qbo?
June 21, 2012 at 12:26 pm
I do think that I will wait until QB gets there act much–much–much more reliable and can provide the services that it promises.
June 22, 2012 at 2:04 pm
In the last 6 weeks or so, the scroll function in QBO has gone hinky.
• On many pages (Invoice List; Enter Deposit; Invoice; ad nauseum) the scroll bar completely disappears and i cannot see the bottom of the page. If i restart QBO, this function usually reappears.
• The following posts from 2011 are the only info i can find on the scroll complete-lack-of-function in the Customer Center, which isn't fixed no matter how many times i restart QBO — and i don't see how to fix the problem anywhere in this old post.
June 24, 2011 at 7:39 am
Your update to customer center broke my customer center, i am unable to scroll through my list
of customers with out the scroll bar jumping back to the very top of the list. Happens on mac
and pc, firefox, chrome, ie, safari. I have over 4,000 customers so this is really bad. Please fix.
Deborah Says:
June 24, 2011 at 8:36 am
oh my gosh! this is an issue for me too! While I don't have that many customers…I do
regularly scroll through what I do have and now it just jumps back! Please Fix!
dcrossley1324 Says:
June 27, 2011 at 5:00 pm
We are aware of this issue and should have a fix in very soon. Thanks.
Why did this just start happening on my machine in May of 2012?
FYI, i use QBO with Chrome on a Mac.
June 22, 2012 at 2:07 pm
When i tried to leave the above post on your notification of maintenance planned for tomorrow and the next day, i was told "Sorry, comments are closed for this item."
So i can comment on a month-old feed, but not on a feed posted this week?!?!?!?!?
June 23, 2012 at 6:25 am
"Why did this just start happening on my machine in May of 2012?"
My issues also began in May and still have not been resolved. I have 6 accounts that need to be closed and QB won't let me close them.
June 26, 2012 at 1:45 pm
I am seeing the same transactions duplicated 3 or 4 times. These are downloaded transactions from the bank and have not been entered by me. How should I correct this?
June 27, 2012 at 1:55 pm
The "INCOME LIST" takes way to long to load, and sometimes it does not load at all.
Why do my "Quantity On Hand" figures not match when I receive new goods, and do an
update of quantity on hand. ?
Also, my assets do not match what I have in inventory.
When you close a purchase order, why can't the program automatically add to quantity on hand ?
June 27, 2012 at 2:11 pm
Please contact our customer care team at 800-488-7330 so they can look into this with you.


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Kim Kardashian Is Forced To Confront Her Fear Of Spiders Thanks To Bruce Jenner (VIDEO)
On "Keeping Up With the Kardashians" (Sun., 9 p.m. ET on E!) Sunday night, Kim Kardashian was pushed into confronting her fear of spiders.
Kim's stepfather, Bruce Jenner, threw a spider at her to see what would happen. Cue hysterical screaming as Kim ran through the house trying to escape the arachnid.
Later on, however, she managed to calm down and even acquired two small pet spiders, which she named Wilbur and Charlotte in a nod to E.B. White's classic tale, "Charlotte's Web."
Keep up with the family drama on "Keeping Up With the Kardashian" all season long, Sundays at 9 p.m. ET on E!.
TV Replay scours the vast television landscape to find the most interesting, amusing, and, on a good day, amazing moments, and delivers them right to your browser.
Take a look at Kim through the years.
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Kim nearly looks unrecognizable in a new honey-blond hair color at the 2009 Teen Choice Awards.
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Kim matches her auburn-highlighted hair color to her tawny eye makeup.
Kim looks Euro-chic posing with the Queen's Guard in London with her brunette locks topped in a knitted beret.
Always one to play (and look the part), Kim visits Oktoberfest in Munich, Germany wearing fishtail braids.
Kim dons a classic beehive with long bangs at the 2011 Peoples Choice Awards.
Kim had beauty editors buzzing when she showed up at the 17th Annual Screen Actors Guild Awards sans false lashes, opting for her naturally long set.
Kim attends the movie premiere for the mystery-thriller "Unknown," which stars Liam Neeson, Diane Kruger and January Jones, wearing a pumped-up ponytail and center-parted bangs.
Kim parties it up at the QVC Red Carpet Style event in side-swept strands, bronze complexion and bold red lips.
Perfectly placed auburn highlights add warmth to KIm's signature hairdo.
Kim's statement earrings weren't the only things that caught our eye at the 2011 Glamour Women of the Year Awards in London. The reality star looked sophisticated in a sleek updo, doll-like lashes, pink blush and lipstick.
All eyes may have been on Kim's curves at her fragrance launch in London, but we can't seem to stop staring at her cleavage-grazing hairstyle.
For her appearance on "The Tonight Show With Jay Leno," Kim shows off a new shorter 'do, but we think she may have removed a few hair extensions.
Kim goes retro for her new fragrance ad campaign with a Sophia Loren-inspired look starting with soft curls, lush lashes, peach blush and nude pout.
Kim hit up the 2011 Teen Choice Awards blue carpet with her dark strands styled in a ballerina bun; eyes dressed in gold eyeshadow and lips painted in a soft coral shade.
Just three days shy of her wedding day, Kim attends the Kardashian Kollection Launch Party wearing a bridal-worthy glow; voluminous waves; lush lashes and nude glossy lips.
Pared-down on the front row of rumored beau Kanye West's fashion show. Getty Images
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Kim Kardashian has a blond moment.
MIAMI, FL - DECEMBER 05: Kim Kardashian attends Surface Magazine's DesignDialogues No. 6 With Hans Ulrich Obrist, Kanye West And Jacques Herzog at Moore Building on December 5, 2013 in Miami, Florida. (Photo by Frazer Harrison/Getty Images for Surface Magazine)
BEVERLY HILLS, CA - DECEMBER 11: Kim Kardashian arrives at the The Hollywood Reporter's Women In Entertainment Breakfast Honoring Oprah Winfrey at Beverly Hills Hotel on December 11, 2013 in Beverly Hills, California. (Photo by Steve Granitz/WireImage)
LOS ANGELES, CA - AUGUST 06: Kim Kardashian celebrates summer with the Kardashian Sun Kissed line and fans at ULTA Beauty on August 6, 2014 in Los Angeles, California. (Photo by Jason Merritt/Getty Images)
LOS ANGELES, CA - AUGUST 10: Kim Kardashian arrives at the FOX's 2014 Teen Choice Awards at The Shrine Auditorium on August 10, 2014 in Los Angeles, California. (Photo by Steve Granitz/WireImage)
INGLEWOOD, CA - AUGUST 24: Kim Kardashian attends the 2014 MTV Video Music Awards at The Forum on August 24, 2014 in Inglewood, California. (Photo by Kevin Mazur/WireImage)
LONDON, ENGLAND - SEPTEMBER 02: Kim Kardashian attends the GQ Men of the Year awards at The Royal Opera House on September 2, 2014 in London, England. (Photo by Samir Hussein/WireImage)


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Packrats Plunders
32236 Branch Ave.
Warsaw, Missouri 65355
About Us
Sales Policy
Louis L'amour P/B, 20 Titles, No Dupes, Lot #5
click for more pictures
$20.00 f/Lot
I am offering a 20 book lot of Louis L'amour paperback books dating from 1973-1997. There are NO duplicates in this lot. The conditions vary from GC through VGC+. I have put a guideline below of how I determine the descriptions. I am not a professional on books so please understand there may be some variances in my descriptions / determinations, but will try to be conservative so you should not be disappointed. I am listing several L'Amour book lots at this time plus some Scifi, paperbacks. We are a non-smoking, pet-free home, however, these were purchased by us used from elsewhere a short time ago, so cannot attest to all their history. I will always be willing to combine your multiple purchases to save shipping costs when feasible. Thank you very much for looking. PAPERBACK BOOK DESCRIPTIONS First of all, I do consider the actual age of the book as a factor in its condition rating NEW—UN-USED/UN-READ, WITH OR WITHOUT TAGS/BOXES EXCELLENT---READ BUT NO SCUFFS, TEARS, MARKS, STAINS, w/ TIGHT SPINE/BINDING, & BRIGHT CLEAR COVER VERY GOOD +---TIGHT SPINE/BINDING, BRIGHT SHINY COVER , MINIMAL CREASES OR SCUFFS, NO NOTED MISSING OR BADLY TORN PAGES, SOME MINOR AGE YELLOWING OF PAGES, SOME MINOR MARKINGS, OWNERS NAME, NOTES, etc. VERY GOOD---VERY READABLE, TIGHT SPINE/BINDING, GOOD COVER, CREASES, SOME STAINS, SOME TORN PAGES GOOD---READABLE, MAY HAVE; LOOSE SPINE/BINDING and/or CREASE(S), TEAR(S), LOOSE PAGE(S), SCUFF(S), MARK(S), SOILED COVER. Lot #5 Matagorda, 1985, VGC+ How The West Was Won, 1981, VGC Night over the Solomons, 1986, VGC+ High Lonesome, 1974, VGC Shalako, 1971, VGC Flint, 1991, VGC+ The Broken Gun, 1995, VGC Killoe, 1982, GC+ Galloway, 1974, GC+ Lonigan, 1997, VGC+ Long Ride Home, 1989, VGC The Tall Stranger, 1986, VGC The Quick And The dead, 1973, VGC Valley Of The Sun, 1996, VGC Taggart, 1989, VGC+ Callaghen, 1992, VGC North To The Rails, 1994, VGC+ West Of Dodge, 1997, VGC Down The long Hills, 1973, VGC Crossfire Trail, 1974, VGC
Collectibles and Antiques ~ Est. 1996 ©
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I just went to www.whitehouse.gov and sent the following to President Obama:
Mr. President,
I know you've already prepared your speech for tonight, and as I understand from press reports based on advance copies of that speech, you are planning to announce a very limited withdrawl of troops from Afghanistan.
As one who voted for you, and will vote for you again, I find this extremely disappointing. The Afghan war should never have been started (ditto Iraq). From public statements by the Afghan president, it is clear our presence there is not desired, we are just a pawn of internal conflicts among the Afghanis and among the Afghanis, Pakistanis, Indians, Iranians and Saudi Arabians, all of whom are playing their own games.
It is time to get out and take care of our own. The fact that your GOP opponents are starting to say this — rather shamelessly, considering their warmongering pasts — should tell you something about the mood of the country. Why are their political advisors telling them that this is a good stand to take?
So, get us out, now. Defund the war and tell the generals they have until the end of the budget year — Sept. 31 — to get out or destroy in place everything they can't carry. Afghanistan will be what it will be.
I should add — if you know of something we don't — some overriding reason that bears directly on the security of this country, and I do mean directly, not that "if we don't fight them there we'll have to fight them here" nonsense, but an actual military threat, this would be an excellent time to clue the rest of us in on it.
Because, I gotta tell ya, all these re-treads of Bush's reasons for going to war — the "spreading freedom" fantasy, the alleged threats "because we are free," the fears that some guy might come here and toss a bomb, are getting very old and do not serve either you or the nation well.
Thank you
Charles Trentelman


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There is no script. Be in this moment. Trading is Improvising.
- Posted by chicagosean
- on May 5th, 2013
Twitter CEO Dick Costello gave the Spring Commencement speech at University of Michigan yesterday afternoon in Ann Arbor, Michigan (in the BIG HOUSE!). Little did I know he and I have so much in common.
He and I are both Graduates of Chicago's Second City Improv Training Center.
In the above speech, Mr. Costello goes into detail about how his time spent at Second City greatly shaped his outlook on life and the framework from which he makes decisions. One of his greatest takeaways from the experience was to "make bigger choices." I couldn't agree more.
He also reminded me of one the other basic tenants of Improv: "There is no script. Be in THIS moment." Please set aside 17 minutes and watch the above speech. It is fantastic.
Meanwhile, while watching this speech I couldn't help draw the parallels between what I (and other Improvisors) would attempt to do on stage, to what Trader Seany does in the daily grind of market participation.
In the markets, there is no script.
Yes, patterns repeat themselves (I hear you, Chartists!). But as much as we Traders often attempt to create a narrative in our heads and then try to project our plot upon the markets, we're often reminded the Market doesn't give a damn what we think and it just exists in this moment. And then the next moment.
We as Traders will be most successful when we plan for certain contingencies, but allow ourselves to exist in the moment – whatever the markets are offering us. Like the bamboo tree, bending with the shifting winds instead of rigidly resisting (sticking with our narrative) and then having our limbs snapped in the next fierce blow.
Now I really miss my old Second City Group. Some of the best friends I've ever made…
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- Dion de Castro
- Cape Town
- South Africa
This conversation is closed.
Who benefits most with access to your information?
IIt's out there! all your personal information. You name address, friends, family credit card details, likes, dislikes, where you are, your very thoughts such as mine.
So the debate is...whio stands to gain the most from using this information?
Showing single comment thread. View the full conversation.
Jan 19 2013: Specially those who have tie ups with ad company or spamming mail agencies, they sell your data to them and after that you get targeted ads on site and even get bunch of mails in your inbox, ever checked your spam folder, they find your mail address from such trackers, want to track them i have an article on my blog How to track the tracker who keep tracking your activity and access your data.
Showing single comment thread. View the full conversation.


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WWF-Auen-Institut publishes atlas of the Oder
The Floodplains Institute of the World Wide Fund for Nature (WWF-Auen-Institut) in Rastatt (a small German town in the floodplain of the Upper Rhine) has published a stunning, A3-sized, 3 kg-heavy atlas of the entire Oder/Odra floodplain from the Czech Republic downstream through Poland and Germany to the Baltic Sea. Back in 1996, WWF embarked on a project to prepare a baseline inventory of the natural floodplain infrastructures and biodiversity-relevant habitats and ecosystems. This was done in the context of emerging plans to develop the Oder/Odra river as a major navigation route, including a planned Danube-March-Odra canal. WWF compiled baseline data about the hydrological and biodiversity functions of the entire Odra floodplain in order to inventory the existing values and functions and to prevent potential environmentally very damaging impacts of planned river engineering works.
After the exceptional floods of summer 1997, the issue of flood prevention and retention through natural infrastructures and restored habitats became of even higher significance. The positive experiences with the newly published "Rhine Atlas" (1998) convinced the scientific team of the Auen-Institut to transfer their know-how to the East and to publish a similar inventory for the Odra with the help and data of many knowledgeable Czech and Polish colleagues. Now, the Odra Floodplain Atlas (Oder-Auen-Atlas) -- with over 50 maps at the scale of 1:50,000, providing information on wetland habitats and types, water management infrastructures and specific forms of land-use, including data of the 1997 inundation areas -- provides an inestimable source of objective information, necessary to take the right decisions to integrate wetland conservation into river basin and water management in the framework of a sustainable river basin development plan, as required by the new EU Water Framework-Directive or the UN-ECE Conventions on the Protection and Use of Transboundary Watercourses and on EIAs in a Transboundary Context.
The multilateral team of 25 or so scientists, the Polish Ministry of the Environment, its National Foundation for the Environment and Water Management, and the sponsors Gerling Insurances Ltd. and Lower Silesian Foundation for Ecological Development (Dolnoslaska Fundacja Ekorozwoju) are to be congratulated for the production of this important trilingual document in Polish, German and Czech. For further information, contact the WWF-Auen-Institut, Josefstr. 1, D-76437 Rastatt, Germany.
-- reported by Tobias Salathé, Regional Coordinator for Europe


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Quit Smoking (cont.)
If you decided to use a support program, use it fully. Go to the sessions. Call your telephone quitline. Visit your Internet site. The more support you get, the more likely you will quit for good.
Are you using medicine to help you quit? If so, follow the directions. If you don't, you're more likely to go back to smoking. Also, don't rush to stop using the medicine. Stick with it for at least 12 weeks. Or follow your doctor's advice.Keep Busy
Remember: The urge to smoke will come and go. Try to wait it out. Or look at the plan you made last week. You wrote down steps to take at a time like this. Try them! You can also try these tips:
Find New Things To DoStarting today you may want to create some new habits. Here are some things you might try:
Set aside time for the activities that satisfy you and mean the most to you. There are natural breaks even during a busy day. After dinner, first thing in the morning, or just before bed are good examples. You'll also need plenty of rest while you get used to your smoke-free lifestyle.
Remember the Instant Rewards of QuittingYour body begins to heal within 20 minutes after your last cigarette. The poison gas and nicotine start to leave your body. Your pulse rate goes back to normal. The oxygen in your blood rises to a normal level.
Within a few days you may notice other things:
The nicotine leaves your body within three days. Your body starts to repair itself. At first, you may feel worse instead of better.
Withdrawal feelings can be hard. But they are a sign that your body is healing.
Finally...the Long-term Rewards of QuittingTobacco use in the United States causes more than 450,000 deaths each year. Of those deaths, 170,000 are from cancer.


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Feature Article: Have A Heart – Amazing Advances To Aid Cardiac Care
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Group Term Life Insurance
Members of the Alternate Benefit Program are eligible for life insurance coverage in the amount of three and one-half times the employee's annual base wage.
Members of the Public Employees' Retirement System receive life insurance coverage totaling three times the employee's annual base wages, which consists of contributory and non-contributory coverage. For the non-contributory portion, PERS members contribute .0050% of base wages.
Members of the Police and Firemen's Retirement System receive life insurance coverage totaling three and one-half times the employee's final compensation, the total base salary upon which your pension contributions were based during the year preceding your death. If you die during the first year of creditable service, the benefits will be three and one-half times your creditable base salary upon which pension contributions were paid.


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Bianca & Craig's Moody Glam Apartment
House Tour
Names: Bianca Sotelo, Blogger at A Fabulous Challenge and Editorial Manager for Apartment 34 & Craig King, Assistant District Manager, G-Star
Location: Alameda, California
Size: 750 square feet
Years lived in: 3 years; Rented
I love interiors that set a certain mood and turn the innate quirks of the space to their advantage. The style mix in Bianca and Craig's place does just that.
Bianca and Craig live in a garden level unit and their design embraces the naturally dim interior. Their focus on creating lovely lighting, going for deeply colored walls and adding the glimmer of gold accessories makes for an inviting space that feels tucked away from the outside world, in the best possible way.
Apartment Therapy Survey:
My Style: We're both into darker colors- that masculine glamorous style. We like moodier colored walls, black accents and of course gold! We make sure to mix in vintage finds and cool local pieces too because mixing styles is a must.
Inspiration: A lot of people don't know where to start when it comes to design, but I have the opposite problem, I don't know where to stop! I look at beautiful design day in and day out for work and I'm always finding amazing new magazines, blogs, and tumblrs full of room inspiration. If I had to narrow it down, I'm inspired by French and Brookstone details and architecture- my dream would be to one day live in a Parisian apartment. Jenna Lyon's former home is still one of my all time favorites house tours!
Favorite Element: This is a toughy! I like it all, but I'm really into the plants that I've recently brought in. They bring life to the space and I love that pop of chartreuse- it looks so good against the dark colors!
Biggest Challenge: Art is quite the challenge. It's so hard to find a piece that speaks to you and I wish that I had more art to cover the walls, but it's a slow process. Also, making sure the space doesn't get overly feminine is something that I always have in the back of my mind when making a design decision. We went for darker, neutral tones as our base on the walls and furniture so they would balance out some of the more girly accessories.
What Friends Say: Most of my friends are surprised at how, as they say, "put together" it is. I think it's because we're relatively young and decorating isn't something that's on most of our friend's minds.
Biggest Embarrassment: It takes me months to decide on something to buy and then when I finally do buy it, I still have to think about it. I am an avid returner. We went without any lighting fixtures for over 2 ½ years. Seriously, we lived in the dark for so long - I just could not pull the trigger. Everything I really wanted was so expensive, but I woke up one morning and just decided to go for it and it was so worth it. We still need a floor lamp or two but we're way better off now than we were 6 months ago!
Proudest DIY: We made the walk-in closet more boutique-like to fit our style and more space-efficient for our wardrobe. We took everything out, threw out ⅔ of our stuff and only kept what we really wear. It's always a treat to see my shoes lined up in a row and my favorite sweaters tucked away!
Biggest Indulgence: The Regina Andrews raw alabaster table lamps in the living room. Pricey, yes. Worth it? Definitely. Like I said, I thought about them for a long, long time.
Best Advice: So people always say buy what you can afford but I say save for what you really want. I've learned the hard way- settling and buying something because it was a good price or a quick fix and a couple of months later ended up replacing it- a.k.a. spending more money. It's hard to swallow sometimes, but I'm slowly learning to look at the price tag as an investment and to not pay attention to trends. I'm a pretty firm believer that if you really love it, it'll never go out of style.
I also used to be apprehensive about buying pieces for a temporary home. For the first 1 ½ years we lived here, we didn't even paint the walls because I didn't want to make changes to something that wasn't ours. But I realized it is ours, for now and I want to be around things that make me smile when I walk in the room.
Dream Sources: Antique stores, like Stuff in San Francisco, are my happy places. If I had to choose a dream source it would be Dwell Studio. I'm also really into shopping local boutiques and supporting independents artists on Etsy. The less commercial the items feels, the more special they are to us.
Resources of Note:
- Benjamin Moore Old Navy Entryway
- Benjamin Moore Wool Peacoat Kitchen
- Benjamin Moore Smoke Embers Bedroom
- Benjamin Moore Pure White Living Room
- Benjamin Moore Nightfall Living Room
- Ikea sofa
- Black Wool Pinstripe Ballard Design Louis Chairs
- West Elm Parsons Desk
- Custom Spotted Rebecca Atwood Pillows
- Navy Velvet West Elm Pillows
- Art on accent wall- vintage
- Geometric Art by desk, Little Paper Planes
- Allied Maker Task Lamp
- Regina Andrews Raw Alabaster Lamps
- Side tables, vintage
- TV console, antique
- Chairs, One Kings Lane
- Table, thrifted
- Bar Cart, vintage
- Dinnerware, CB2
- Bed, Z Gallerie
- Bedding, Restoration Hardware
- Dresser, antique
- Lamps, Long Made Co
- Shelves, Ikea
- Clothes rack, Ikea
- Cowhide, Ikea
- Mirror, Home Goods
Thanks, Bianca and Craig!
• HOUSE TOUR ARCHIVE: Check out past house tours here.
• Interested in sharing your home with Apartment Therapy? Contact the editors through our House Tour Submission Form.
• Are you a designer/architect/decorator interested in sharing a residential project with Apartment Therapy readers? Contact the editors through our Professional Submission Form.
Follow Apartment Therapy's board House Tours Apartment Therapy on Pinterest.
Updated daily with fresh tours full of photos for you to pin & enjoy!
(Image credits: Kim Lucian)
59 Comments
Wow I love this space! I find this place very relaxing to the eye! The paint colours are super similar to what I'm currently painting my place so it's great to see they work so well together. There are so many fantastic lamps/art/furniture pieces that all work well together. I'm going to have to go back for a second or third look :) Great space!
Love it...sophisticated but not stuffy or boring. Great job!
They did a really great job with limited space. I need to stop looking at all these house tours and work on my place.
Simple yet sophisticated and elegant -- love it.
Yes - I love it too!
Who would ever think that that mottled textured wallpaper/covering could be made so beautiful with a coat of paint. Gorgeous space, well done.
Love the colors and the use of space of this place!! to echo another poster - very calming, but liveable. I love the idea of organizing your clothes like a boutique - must make it a lot easier to get dressed in the morning. One day I will have that!
I could see myself living there - especially with the apartment being on the garden level (I am sure the cute doggie appreciates it).
Beautiful to the last piece, except that I don't like shoes in the closet.
I only wish my bedroom was big enough to partition off a closet space (it's not).
Thanks for sharing - I will be coming back to this tour many more times.
I could see myself living there - especially with the apartment being on the garden level (I am sure the cute doggie appreciates it).
Beautiful to the last piece, except that I don't like shoes in the closet.
I only wish my bedroom was big enough to partition off a closet space (it's not).
Thanks for sharing - I will be coming back to this tour many more times.
This is fantastic. My style is the opposite of moody/glam, but I would live here in a heartbeat. Gorgeous.
beautifully done
SO GREAT!!! I really love it!
Love those dark walls!
One of my favorites!
Pooch! Fiddle Leaf Fig! It's a nice space. Very relaxing....
Cute place; hyper organized! ;)
I covet your closet.
This is a really gorgeous place, but every time I try to navigate using the side arrows in the house tour gallery it keeps kicking me back to this page. I'm using Chrome on a Mac, if that helps?
I love it, your home is so chic and stylish! Where did you get the desk lamp?!?
Love your closets and the way the clothing and shoes are displayed so you can see everything. I'd love to redo my closet that way. Are there bathroom photos? The slideshow is a bit hard to navigate on this tour.
Love it,every single bit of it! Your closet..just WOW! Cannot get the image of the collection of sunglasses hung on a hanger out of my mind.
These are my living room and bedroom colours. Black, white, a splash of organic, gold and silver. At least someone else likes the same colour scheme too. Love that coffee table. I would utilize the walk-in closet better, but the huge mirror, I adore. What a great tour
Beautiful! Everything is glam but still comfortable looking. I tend to do white walls but I love how the darker walls make white a color in the rooms.
I'm in love with the large plant in the dining area - what kind is it?
Also the coffee table in the living room - is it Ikea with a piece made to lay on the top? Really nice! We have the same one but I like this.
Love this place, gorgeous space, gorgeous couple and cute doggie! Loved the bedroom and side chair in the living room, lots of inspiration!
This place is beyond gorgeous! So chic, yet still really comfy looking. I love the dark walls. I LOVE the closet! I would've liked to see the bathroom. Great, great place!
Anyone know where are the living room curtain rods are from?
Glam is right. GREAT place. Almost as good looking as the couple that lives there.
That closet is a DREAM.
I never would have guessed this was the home of a young couple. It's gorgeous, but you really need something unexpected, witty and - well - young. Maybe a hot pink pillow would do the trick.
Beautiful !!
Amazing job loved it
I like the dark blue though I'm not a blues person (or even worse, yellow). A tad heavy on the glam; maybe give Craig credit for keeping it from running amok. Very nice, but umm, the TV on that nice desk? just seems so obviously wrong. Not my style and yet, overall, impressive.
great home!
A very attractive, inviting home. Just right in all regards. I admire your talent for editing and selecting only items that truly fit. Well-organized but still warm and full of character. The plants are a nice addition.
"I'm slowly learning to look at the price tag as an investment and to not pay attention to trends. I'm a pretty firm believer that if you really love it, it'll never go out of style."
And yet - antlers. Sigh.
Very nice! Like the pain colors, a lot! Is your adorable dog a "Chug"? Sweet!
Gorgeous couple & gorgeous space!!
I don't think that anybody would consider antlers an investment.
I too was disagreeably surprised by the tv on the stand in front of the window.its such a jarring,amateurish note in an otherwise gorgeous and elegant home.
Really love this home - it's stylish without looking overdone. It's calm and yet a bit edgy.....well done! :)
Great place! Which ikea sofa is this?
What a classy apartment!!! Love all the colors and am inspired by how beautifully everything is put together!
Where was their Bathroom?? Instead of taking close up shots of items that don't matter.. The Photographer should have taken a few shots of their bathroom.. That is one room that needs to be shown.. I think there was only one.. the shower curtain !! of all things...
I of course am a dog lover.. and this little guy is the cutest...
You've done a professional-level job in purchasing furnishings and styling your apartment! It's absolutely marvelous--glamorous, modern, elegant and nicely edited. I love your color choices and the wonderful woods and various styles that blend seamlessly with each other!
I must echo the comment above...your dog is the cutest! What a dear little face!
come on there's no way that's a real couple's closet
Sophisticated, classy and yet relaxed and glam. Very well done, the bedroom and the closet are my favorite.
Love it totally!
Wow - amazing. And dream closet for sure. I'm super jealous!
Some of you are whining about the TV on the dresser, calling it amateurish...Really? I've seen way too many tv's plastered over fireplace mantles like they are actually focal points - which in my mind is way more of an amateur move. Some people just need something to complain about. This space is nothing short of beautiful and thoughtfully curated. It gives renters (and us all) a glimmer of hope and inspiration to enjoy the now - even if it is temporary.
I love this apt! Love the wall colors!
Dat closet. drooling.
Very lovely and glamorous home, although it is a bit over decorated for my taste. Everything is just so styled- even down to the pencils on the desk. Break up the color scheme a bit! I'd really like to see some personal touches mixed in with all the pristine decor. Something that says.. hey, we LIVE here, rather than just a large collection of things that were cultivated to go together perfectly.
very nice, had to run through the pics a couple of times there are so many treats for the eye. love the 1960s bedroom chest of drawers. very sophisticated and cool, yet welcoming and inviting. great job.
Love those lamps. Here they are on etsy: https://www.etsy.com/shop/LongMadeCo
The closet?! Brava! Organizing the sunglasses by hanging them on a hanger?! Yes please!
Now this is my kind of house tour.
Love your home and style!
Wow - what a closet! Really like your paint choices. Beautiful - well edited home. Thanks for sharing!
Love it
I love the mix of styles, the black walls and the fearlessness of how you put it all together, including the TV in front of the window... go figure! Looks awesome. I even like the lined up shoes in the closet!!... but not the open flame candle on the shelves - dangerous.