text:
munging(MUHN-jing) The act of altering an e-mail address posted on a Web page to make it unreadable to bots and harvesters that crawl the Web for e-mail addresses to include on spam lists. Munging is where the e-mail address is not fully written out but is still understandable to anyone reading the Web page. The characters to the left of the @ symbol in your e-mail address should not be altered when munging.
For example, munging the firstname.lastname@example.com e-mail address could result in something like fakeaddress-AT-webopedia-DOT-com.
The term munge is frequently defined as "mash until no good" and is also called address munging.
The future remains, well, cloudy. But either way: Amazon, look out. Microsoft is gaining fast. Read More »Hype Versus Action in the Developer's World
Often times technologies start as hype but with time become adopted. As a developer or technologist, it is worth reading the hype and knowing the... Read More »Microsoft Hyper-V Network Virtualization Q&A
The top 5 Hyper-V questions with answers provided by Nirmal Sharma, a MCSEx3, MCITP and Microsoft MVP in Directory Services. Read More »
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This page is your online resource to for the best information that we find on startups, entrepreneurship and venture capital. All of us on BCVC live and breathe this stuff, and we want to share what we read with you. We're constantly striving to learn more, and want to you to learn everything we are. By no means is this list exhaustive, but we want to give you a leg up. If you find something that you think should be up here and isn't, let us know here.
Startup Blogs/ Tech News
Boston Startup/Tech Events

subset: commoncrawl


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Credits & Info
- Uploaded
- Feb 22, 2007 | 10:15 AM EST
- Daily Feature February 23, 2007
If you liked this, check these out!
Plenty more like this here!
Author Comments
***Thanks to Tom for frooooont paaaaage! Woot! And I have NO IDEA how I missed noticing that Orlando has 6 fingers -- obviously need to cut back on a few habits, heh. But I will fix that in the next couple days. Thanks to all for taking the time to review, I do read 'em all!***
It's the conclusion to the "Wreckahead's Revenge" storyline! Who is Wreckahead? Why is he shooting LPs at Orlando? Why are you still reading this crap instead of watching the damn episode? You crazy???...
Rated 5 / 5 stars November 9, 2010
LOL ROACH IS A PIMP YO HE still hustling even after he was reincarnated.
Rated 5 / 5 stars August 14, 2010
the roach is so damn funny
record head what a lame supervillan
Rated 5 / 5 stars August 1, 2010
6 fingers
When i saw that i busted a gut.
Rated 5 / 5 stars October 10, 2008
WREKAHEAD!!! this could be the funniest episode so far, seriously though this shows a legend.
Rated 3.5 / 5 stars July 5, 2008
i like dis one


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Copyright © 2004-2008 HowtoBreak80.com


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PR Team of the Year Charity Times Awards Winner 2012
04 May 2007
Scientists have used maggots to treat people with diabetes who had contracted MRSA in foot ulcers.
Green bottle larvae were applied to infected wounds to eat the damaged tissue.
In trials the treatment was a success in 12 out of 13 patients, with the life-threatening condition disappearing within a month rather than the 28 weeks needed for conventional treatment.
Professor Andrew Boulton, who led the study at the University of Manchester, said: "Maggots are the world's smallest surgeons. They remove the dead tissue and bacteria, leaving the healthy tissue to heal. There is no reason this cannot be applied to many other areas of the body, except perhaps a large abdominal wound."
Dr Iain Frame, Research Manager at Diabetes UK, said: "In light of the increasing incidence of MRSA in our hospitals and resistance to antibiotics, maggot therapy could provide a viable alternative to treating wounds and diabetic foot ulcers.
"Maggots are excellent at removing dead tissue and treating infections and in turn preventing amputations. Further research to investigate the usefulness and potential costs of maggot therapy is now needed before any decisions can be taken as to its widespread applicability.
"It has been estimated that the cost of foot ulcerations and lower limb amputations to the NHS in 2001 was £252 million. It is estimated that the lifetime risk of a person with diabetes developing a foot ulcer is up to 25 per cent.
"Nerve damage as a result of their diabetes may prevent the person from noticing the ulcer until it becomes infected. Such infection is a major contributory factor to lower limb amputation with diabetes being the leading cause of non traumatic lower limb amputation in the UK."
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Horton - Local Information, Resources & Photos
Horton - Searchable Map, Aerial Photos & Driving Directions
Horton is an incorporated place (Class Code P1) located in Brown County at latitude 39.6606 and longitude -95.5264. (Horton Panoramio Photos). The elevation is 1,086 feet. Horton appears on the Horton U.S. Geological Survey Map. Brown County is in the Central time zone (GMT -6). Observes DST? Yes. Current Time. | Horton, KS ZIP Code Maps | Horton local area photos
Photos of the Horton Local Area
Horton had a population of 1,782; a land area of 1.78 sq. miles; a water area of 0.02 sq. miles; and a population density of 998.88 people per sq. mile according to the US Census Bureaue estimate of July 1, 2009. Latest Census Estimates for all incorporated places in Kansas.
Brown County: Cities & Towns | ZIP Codes | Schools | Features (airports, churches, hospitals, etc.)
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Horton Entertainment - Movies
Horton Environment & Science
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Horton Health & Medical
Horton Newcomer Information
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This plaque looks exactly like the photo. Love the gold against the rough stone. We have ongoing "discussion" in our home about the fairies being responsible for bringing things, hiding things, etc. so I couldn't resist this.
It makes me smile every time I look at it...visitors ask where they may get one..I could probably sell them....
This plaque is a fun addition to my patio. Color, size and quality are good.
This was a gift for a niece who loves fairies. She was very happy when she received it! It is nice & heavy & not flimsy at all. I was very pleased with the product overall.
We live in the woods. This plaque is placed at the path entrance to the woods as a reminder to guests that they are "visitors". A humorous version of "Take nothing but pictures, leave nothing but footprints" seen in Michigan State Parks. Guests have chuckled, smiled, and returned back to the house asking about the fairies that inhabit our land. Fun for everyone.
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FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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Reminiscences by visitors to Fort Vancouver prior to 1848 sometimes state that the post contained one or more bastions in addition to that at the northwest corner of the stockade. [1] Several of these records are quite convincing. On November 27, 1847, for instance, an emigrant named Loren B. Hastings arrived at Vancouver, and he remained there overnight. In his diary he mentioned seeing "bastions built at the corners containing cannon." [2]
It seems almost certain, however, that such statements were made in error, probably as the result of confusing conditions at other posts with those at Fort Vancouver. Lieutenant Mervin Vavasour, an officer in the Royal Engineers, visited the post during the latter half of 1845 and the opening months of 1846. His trained eye surveyed the fort from a military point of view, and he noted only one block house--that at the northwest angle. [3]
Vavasour and his companion, Lt. Henry J. Warre, were on the West Coast to plan British defensive works for use in the event the boundary dispute over the Oregon Country should lead to war with the United States. The officers believed Fort Vancouver was poorly located for military purposes, because it was commanded by the high ground to the north. But if the post had to be used in an emergency, the simplest way to strengthen it, recommended Vavasour, would be to dig a ditch around it, throwing the earth against the pickets. The stockade should be provided with loopholes and an interior "banquette"; small traverses should be placed behind the gates. Also "another small Block house" should be erected at the southeast corner of the palisade to flank the south and east sides. [4]
As far as is known, no action was taken to implement these suggestions. The Oregon Treaty of 1846 ended the immediate crisis, and Fort Vancouver found itself situated within the boundaries of the United States. But it is quite likely that the Company's officers knew of Vavasour's recommendation concerning a second bastion and recalled it to their minds when the next emergency arose.
That crisis was not long in arriving. Late in November 1847 the Cayuse Indians massacred Dr. Marcus Whitman and a number of other persons at the Whitman mission on the Walla Walla River. Almost immediately the Oregon Provisional Government raised a force to proceed against the murderers. The Americans experienced some difficulty in equipping their troops for the Cayuse War, as the ensuing contest with the Indians came to be called; and despite the fact that the Hudson's Bay Company agreed to sell the volunteers supplies to the amount of $1800 on the personal security of prominent citizens, there were rumors that the Provisional Government intended to "levy contributions" on the firm, whose warehouses at Vancouver were believed to be bulging with food, arms, ammunition, clothing, and other necessities for a campaign.
Then, under the date of December 29, 1847, the officers at Fort Vancouver received alarming intelligence from the Company's agent at Oregon City. It was "commonly reported," he said, that the volunteers would help themselves to what they needed when passing Fort Vancouver whether they had the means to pay or not. [5]
Chief Factor James Douglas, then in charge of Fort Vancouver, informed Governor George Abernethy of the Provisional Government that "instant measures" were being taken for the protection of the Company's property. "I trust," he wrote on December 31 "this explanation will satisfactorily account for any unusual precautions observed in the present arrangements of this establishment." [6]
Despite assurances by the Governor that there was no intention of demanding contributions from the Hudson's Bay Company, Douglas continued to feel vulnerable. A number of the fort's most reliable employees were absent with Peter Skene Ogden on a mission of mercy to rescue the survivors of the Whitman massacre, who were being held by the Indians. The remaining force was composed mostly of Hawaiians, and two-thirds of them were laid up with the measles. [7]
Among other defensive measures, Douglas set men to preparing timbers for a new blockhouse. Nothing is known of this structure beyond what one of the clerks, Thomas Lowe, wrote in his journal on January 24, 1848. "A Bastion has been put up to day in front of the Fort," he said, "which the men have been working at for some time past, and they have put the two long eighteen pounders in the lower part, but there will be little or no room to work them properly." [8]
The next day "all the spare hands" were "employed about the Bastion," Lowe noted. [9] Thereafter mention of this structure ceases in the records thus far available, except for occasional references by later visitors to bastions or blockhouses at diagonal corners of the stockade or, more specifically, at the northwest and southeast angles. [10] Unfortunately, no known map or picture of Fort Vancouver depicts this second bastion. Because it does not appear on the rather detailed maps of the military reservation prepared by army authorities at Vancouver Barracks between 1850 and 1860, the second bastion probably was not a long-lived structure.
Lowe's casual statement that a bastion was erected "in front of the Fort" is of little help in precisely locating the new defensive work. The "front" of the establishment was the south side, facing the river. In 1854 Gov. Isaac I. Stevens of Washington Territory said that the post was defended by bastions at the northwest and south east corners. [11] It will be recalled that Lieutenant Vavasour in 1846 had recommended the erection of a blockhouse at the southeast angle. Therefore, it seems logical to expect that James Douglas built his new defensive work at that location, but such a conclusion must be tentative until additional evidence, documentary or archeological, is discovered.
During the 1952 archeological excavations at Fort Vancouver the remains of three parallel timbers, roughly six to eight inches square, were found paralleling the inside of the south palisade wall at the south east stockade corner. Mr. Caywood speculated that they might have been the remains of a small blockhouse, but it was not possible at that time to extend the trenches to determine if the timbers actually formed the foundations of such a structure. [12]
Obviously, the second bastion should not be part of a project to restore Fort Vancouver to its appearance in 1845-46. However, knowledge that such a structure existed--a fact long in doubt--should be of assistance in interpreting the results of the additional archeological studies conducted as part of the restoration project.
Last Updated: 10-Apr-2003


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"Bond 24" is on the horizon, which means Daniel Craig needs a new Bond girl! Could Penelope Cruz be the chosen one? The Internet is buzzing with rumors that she's joining the franchise.
British troops in Afghanistan received a special visit from James Bond aka Daniel Craig, on Sunday. The "Skyfall" actor joined the soldiers at Camp Bastion in the Helmand Province to introduce the latest 007 flick.Daily Mail.
Check out the interview!
"Skyfall" lands in theaters November 9.
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Actor Daniel Craig looks badass on the November cover of Vanity Fair, talking about playing James Bond again in the upcoming "Skyfall" – and how as a movie star today, there is no privacy.
In this extended trailer for "Skyfall," it looks like James Bond (Daniel Craig) is killed off by his boss, M (Judi Dench).
Watch what happens…
The film also stars a villainous -- and blonde -- Javier Bardem with bad teeth. Kind of gives you shivers.
"Skyfall" lands in theaters November 9!
Check out the experience!


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According to the Richmond Times-Dispatch on Feb. 25, Trinity Episcopal School Headmaster Thomas G. Aycock will retire after the 2014-2015 school year.
Aycock made his announcement on Monday, Feb. 24. He said he will be leaving 20 years behind schedule because when he and his wife Kae arrived at Trinity in June 1990, they thought they would be there for only five years. He explained, "Then something unexpected happened — our family fell in love with Trinity."
His family now includes grandchildren, and having a full-time home at Lake Gaston, Aycock said it was finally time to move on.
Who will be the next headmaster at Trinity Episcopal School?
Since Aycock is not leaving until June 2015, there is time for the school to appoint a 12-person search committee to find its next headmaster.
During Aycock's tenure, enrollment doubled to nearly 500 students in grades eight through 12.
Several building were added to the campus. Additions include a Science Discovery Center, an athletic center and a new stadium, and an overhaul of the Perkinson Arts Center.
It is interesting that Aycock is not the only area longtime Episcopal school headmaster to announce a departure since Friday.
St. Michael's headmaster, Edgar O. Hubbard III, is also leaving after next school year. For Hubbard, this will end a tenure that started in 1968. His replacement has already been revealed. Michael G. Turner, head of middle and upper school admissions at another Episcopal school, St. Christopher's will be the new headmaster at St. Michael's.


text:
Posts tagged: domestic terrorism
A man with ties to white supremacists who bragged about wanting to kill President Barack Obama received a 13-year sentence Thursday for a weapons charge, the latest conviction in what his lawyer called "a running battle with the government."
Wayde L. Kurt, 54, also told associates he was saving money for a "final solution" that would include a bombing to dwarf the 1995 Oklahoma City bombing and put him in jeopardy of the death penalty, according to court testimony.
Read the rest of Tom Clouse's story here.
Past coverage:
A reputed white supremacist convicted last month of a gun charge related to an alleged domestic terrorism plot has been indicted by a grand jury for an alleged identity theft scheme.
Wayde Lynn Kurt, 53, is accused of producing fraudulent identification cards for a "task" for which he had been preparing for years, according to a briefing federal prosecutors wrote for his gun trial last month.
Kurt likened the plan to the Oklahoma City bombing and said he would do everything in his power to stop President Obama from being reelected, prosecutors say.
Kurt said "he didn't want innocent people to die but it was possible they would die," according to the briefing. Kurt "stated that it would be an act of terrorism of the worst kind and would mean a death sentence if he was caught."
Kurt wrote a letter to an FBI informant in May 2010 discussing the need to establish a white government based on the gold or silver standard, prosecutors say.
"Kurt also wrote that he would need 30 days to establish a new identity, noting the name 'Wayde Kurt would only bring a bad reputation to a publicly exposed political movement,'" according to the trial briefing.
A jury in U.S. District Court in Spokane convicted Kurt last month of felon in possession of a firearm for five firearms he possessed while target shooting with a white supremacist, David Johnathan Udseth, in August 2010, according to court documents.
Kurt told jurors he spoke of a racist plan with Udseth only to infiltrate the group because its members had assaulted a friend, and he wanted to monitor them. He denies being a white supremacist, said his lawyer, Richard Wall.
Kurt alleges Udseth and the FBI entrapped him, but Judge Wm. Fremming Nielsen ruled not reasonable person would believe that prohibited jurors from considering the entrapment defense during deliberations.
Wall expects Kurt will appeal his conviction.
"If he had given that instruction the jury would have acquitted him," Wall said. "Without the entrapment instruction the only thing they could do was convict him because there was no question he was in possession of the weapons at one point."
Kurt was arrested on Aug. 30, 2010. He was considered such a risk that the FBI didn't give him a chance to surrender - an agent ran up and tackled him. He faces up to 10 years in prison at his sentencing, which is scheduled for Jan. 26.
Now he faces new charges of aggravated identity theft, two counts of unlawful production of an identification card, two counts of unlawful possession of an identification card and one count of making a false statement under a grand jury indictment filed Wednesday. The charges carry up to 15 years in prison.
Kurt was a member of a racist group led by Keegan VanTuyl, 29, (right) who was released from federal prison last week after serving time for violation his probation on a firearms conviction.
Kurt was recruited into the group in late December 2008 after exchanging a racist greeting with key member Daniel "Church" Wilson (left) when encountering him and other group members in downtown Spokane, according to the trial briefing. The group "routinely traveled around Spokane looking for minorities to bait into a verbal and/or physical altercation, a practice referred to by group members as "coon hunting.""
Kurt was asked to become the leader of the group after VanTuyl and Wilson were imprisoned, but the group instead disbanded, prosecutors say.
The jury deliberated just a few hours Oct. 21 before convicting Kurt, who has been in jail since his arrest. The conviction is the latest for a convicted currency counterfeiter whose experience with the criminal justice system dates back to at least 1988, when he was acquitted of murder in Snohomish County.
Udseth was sentenced to three years probation Wednesday in U.S. District Court for manufacture of marijuana and possession with intent to distribute marijuana in relation to 90 plants and six pounds of harvested pot found during a search at his home in May.
Udseth said he had a medical marijuana card, according to his plea agreement, but such a card only authorizes 15 marijuana plants and a pound and a half of marijuana, and federal law doesn't recognize medical marijuana.
The U.S. Marshals Service has released booking photos of Kevin William Harpham.
The photos were taken the day of his arrest in connection with the bomb found along the planned route of the Martin Luther King, Jr., United march in downtown Spokane Jan. 17.
Photos of Harpham after he was booked into the Spokane County Jail already have been released.
The recently released images were taken before those shots and show Harpham in his street clothes.
Harpham, who turns 37 on Sunday, pleaded not guilty Monday to a superseding indictment charging He now faces a minimum of 30 years in prison if convicted.
UPDATE: Harpham's arraignment was moved to Monday.
Kevin William Harpham is to be arraigned on a hate crime charge in U.S. District Court today at 1:30 p.m.
A grand jury indicted the Martin Luther King, Jr. march bomb suspect Thursday.
Harpham, who has been in the Spokane County Jail since his arrest March 9, already has pleaded not guilty to attempted use of a weapon of mass destruction and unauthorized possession of an unregistered explosive device.
The superseding indictment includes those charges, as well as the hate crime and a charge of use of a firearm (the bomb) in relation to a crime of violence (the hate crime).
The hate crime charge alleges Harpham, who recently turned 37, targeted the march "because of actual or perceived race, color and national origin of any person."
Harpham faces up to life in prison if convicted.
His father, Cecil Harpham, has told The Spokesman-Review that his son was with him Jan. 17, the day the backpack bomb was discovered along the planned march route.
Federal authorities want to block the unsealing of court records related to the arrest of domestic terrorism suspect Kevin W. Harpham.
In a 13-page response Wednesday to a request by The Spokesman-Review, with support from The Seattle Times and The Associated Press, Assistant U.S. Attorney Joe Harrington argued against unsealing the documents, citing an ongoing investigation and concerns about pre-trial publicity.
"It is well settled that there are qualified common law and Constitutional rights of access to judicial documents," Harrington wrote. "The right, however, is not absolute … and the public can be properly denied access if there are compelling reasons for keeping records sealed."
The Spokane County Sheriff's Office has released booking photos of Martin Luther King, Jr., bomb suspect Kevin William Harpham.
Capt. John McGrath emailed the photos to mediaThursday night in response to public records requests. The photos show Harpham, 36, after he was booked into the Spokane County Jail on March 9. He was arrested that morning near his property north of Addy, Wash. A second set of photos from the U.S. Marshals Service has not been released.
Harpham has pleaded not guilty to a federal indictment charging him with attempted use of a weapon of mass destruction and unauthorized possession of an unregistered explosive device and is being held without bail. He faces up to life in prison if convicted.
Harpham's father, Cecil Harpham, told The Spokesman-Review that his son was with him the day the backpack bomb was discovered along the panned route of the Unity March on Martin Luther King, Jr., Day in downtown Spokane.
Federal investigators say the device was capable of inflicting mass causalities and have called it an act of domestic terrorism.
Kevin Harpham has posted more than 1,000 comments on the racist website Vanguard News Network under the name "Joe Snuffy."
The father of domestic terrorism suspect Kevin W. Harpham said he believes his son was set up by someone wanting to pocket the big reward posted by the FBI.
"They put out a reward for $20,000, and one of his slimy friends turned him in for the money," Cecil Harpham, 68, of Kettle Falls, Wash., said Tuesday. "Now, the government won't admit it to me, but I happen to know it's true."
Harpham, in his first comments to The Spokesman-Review since his son's March 9 arrest, said it appears federal agents quit trying to solve the case and focused in on his son simply because of his racist Internet postings.
"He's sad and he's pretty worried," said Harpham, who visited with his son Monday at the Spokane County Jail, where he's being held while awaiting trial on federal charges.
"To detain him for a year, or as long as the feds drag this thing out, that's got to be … terrible."
Read Tom Clouse's full story here.
Past coverage:
March 22: Grand jury indicts Harpham in MLK bomb case
March 13: Postings reveal suspect's views
A man suspected in the attempted bombing the Unity March on martin Luther King Jr. Day in Spokane is due in court this afternoon.
Kevin W. Harpham, 36, is expected to plead not guilty to charges of attempted use of a weapon of mass destruction and unauthorized possession of an unregistered explosive device at his arraignment today before U.S. Magistrate Cynthia Imbrogno.
The hearing is scheduled for 2:30 p.m., but Imbrogno has three hearings scheduled at 1:30 p.m. that may push it back.
Harpham has extensive ties to the white supremacist movement and authored more than 1,000 postings on the racist website Vanguard News Network.
A grand jury indicted him Wednesday.
Read Tom Clouse's full story here.
Past coverage:
March 13: Postings reveal suspect's views
A "joint intelligence bulletin" issued on the day federal agents raided the Colville-area home of Kevin W. Harpham suggests that the bomb may have included a rocket motor igniter and was made in such a way to focus shrapnel at a specific target.
The bomb consisted of a steel pipe with a hole drilled at its base.
"The pipe was welded to a roughly cut steel plate," according to the report, which was posted to a research Web site Wednesday.
The explosive charge was described as black powder, which was contained in a plastic bag.
"While not yet confirmed, the initiator appears similar to a rocket motor igniter," the report states. "An RMI was used in a crude IED carried by a lone individual who took hostages and threatened employees in the Discovery Channel Building" in Silver Spring, Ma., on Sept. 1, 2010.
Read Tom Clouse's full story here.
Past coverage:
March 13: Postings reveal suspect's views
March 11: MLK bomb suspect wrote on race wars
He grew up in rural Eastern Washington, played football in high school and worked at a fast-food restaurant as a teen.
Childhood friends remember him as quiet and normal – far from the angry racist that Kevin William Harpham portrayed himself as in more than 1,000 posts on a hate-themed message board for white supremacists.
But acquaintances later in life recall an eerie loner who unabashedly disparaged other ethnicities and seemed to have big plans.
A former neighbor in East Wenatchee said Harpham, now accused of attempting to bomb a Martin Luther King Jr. Day event in Spokane, once laughed at the idea of transporting black people to a desert island and blowing them up.
"I think Kevin was serious," said Jill Truax. "My son just told me flat out, 'I think he's some white supremacist person … think he has an artillery in there.'
"It was like he on a mission or something," Truax said.
Past coverage:
March 10: White supremacist arrested in MLK bomb plot


text:
The Verge :: Researchers from the Delft University of Technology in the Netherlands have created Twitcident, a framework for filtering and analyzing tweets to crowdsource information about crises. For the past ten months the system has been in testing as a support program for the Dutch police and fire department.
Continue to read www.theverge.com
Visit the service site twitcident.com


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Geneva, Switzerland
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All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 3 to 6 years is charged CHF 15 per person per night in an extra bed.
One older child or adult is charged CHF 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
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The hotel is located across the train station. You have to park on level 3 at the parking station and the hotel gives you a 50% coupon to pay the parking. The hotel is meticulous and the room was very clean and quiet,. The staff was very nice and the buffet breakfast had a good variety for everyone.
Everything was just wonderful.
Good sized, tastefully furnished room. Very clean. Opposite the railway station. Outstanding breakfast.
near to train station
room rate
convinient location, very near Geneva Cointrin
a great deal of noise until late at night then early morning as well
Clean with good breakfast
Near the train station
Loved the location - very handy for the train and airport connections and at the same time not far from the centre. Spacious and clean room, very good breakfast.
Friendly staff, large clean room, great location across from train station
Noise level by train station and bars
Next to train station, great for early flight. Short walk to parks, lake and restaurants. Clean room and good breakfast.
Street is noise till late at night. Hotel is a bit difficult to find - second floor in an office building.
The breakfast is very good.
we are stayed a family room, it was big and clean.
Location, friendly and helpful welcome.free travel pass. We throughly enjoyed our stay and would return
The hotel is in a convenient place (close to the station). The staff is really kind and my time there was really good.
At the first time is difficult to find the hotel.
the stuff was very kind and helpful
the location is in the central station in a building that has many businesses, the hotel is located on the 2nd floor it is like an office that was converted to a hotel . it is saying that the location is in the city center , in my opinion the city center is in the old part of the city where all the restaurants, shops and hotels are located, although it is 10 minutes walk, the area is totally different and much nicer than in the central station. the room is noisy, very old, not renovated. sorry to say it was the worse room i ever had. to be fair I'll say it might be because of the price we've paid, I don't know how much would cost a room in the old part of the city, anyway we didn't like it at all.
very clean and good location. WIFI is stable.
Filling breakfast, friendly multilingual staff, location smack in the middle of Geneva. I was also able to borrow an adapter for my phone charger at the front desk at no charge (just a deposit).
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It's hard to get anything decent in Geneva at a fair price, Les Arcades is what you need if you're just in to see the city and have a comfortable stay which is close to transport and center.
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Hotel Les Arcades is centrally located and easy reach to all local transport, banks and restaurants.
Bit difficult to access the car park below...
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Just provided one set of towels for us two. Bed sheet is not clean enough Quite noisy at night since it is close to railway station
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text:
Alexandros's webpage-Welcome!
Office: Packard 340, Stanford
In Short
I am currently a Ph.D. student in the Wireless System Laboratory (WSL) in the Electrical Engineering department at Stanford University working under the supervision of Prof. Andrea Goldsmith. I received my M.Sc. from the same department in June 2012 and my Diploma degree (5 years degree) in the National Technical University of Athens (NTUA) in June 2010.
My research is/was funded by
Research Interests
Current Research Projects
In 2012 together with Prof. Noam and Prof. Goldsmith we participated in the Interdigital Innovation Challenge (I2C) competition with the project Null Space Learning Algorithms and we won the 3rd place. More on this project can be found in: Short Description, Interview.


text:
Description: Highly sensitive fluorescent substrate for measuring galactosidase and galactocerebrosidase activity inside of live cells and lysosomes.
Application: This substrate releases the highly fluorescent fluorophore 2',7'-dichlorofluorescein (EX: 495nm / EM: 529 nm) at the site of galactosidase or galactocerebrosidase activity. Since the pKa of the released fluorophore is significantly lower than comparable fluorophores, it can retain appreciably more fluorescence in the highly acidic environment of the lysosome than other similar fluorophores. Note: Absorption prior to enzyme hydrolysis is 290 nm; 4.7K).
Note: High Purity Grade (>99%). Absorption and Emission were measured when product released fluorophore
Molecular Weight: 725.48
Storage: F, D, L
[C=Cold D=Desiccated F=Frozen L=Light Sensitive RT=Room Temperature]
Soluble: DMSO, DMF, sl. H2O
Absorption: (in nm) 495
Extinction (103): 529
Molecular Formula: C32H30Cl2O15
References: View References ▼
Alternative Name: Dichlorofluorescein di-Galactoside, DCFDG
Unit Price (USD):
25 mg $87.93


text:
Continuous Service? Dumb Moves from Smart Money
Published on - March 21st, 2009 (by J.D. Roth)
As part of my ongoing effort to bring you interesting and informative personal-finance information, I subscribe to several magazines, including Smart Money. Smart Money isn't my favorite money magazine, but it has some useful articles.
In 2005, I paid $20 to subscribe to Smart Money for two years. In 2007, I paid $20 to subscribe for another two years. Today I received my latest issue, which included this wrap-around "cover" announcing that "as part of our Continuous Service program, your subscription will be automatically renewed unless you tell us to stop":
This is annoying, but it's an annoyance I can live with. Some periodicals (especially newspapers) automatically renew subscriptions. For a variety of reasons, people are more likely to accept the state in which they are required to do nothing. If the default is "the subscription will expire if you do nothing", people will generally let the subscription expire. But if the default is "your subscription will automatically continue if you do nothing", people will generally let the subscription renew.
Dumb money
As I say, this is annoying, but I can deal with it. What made me cranky, however, was this bit at the bottom of the renewal notice:
Smart Money wants to automatically renew my subscription for one year at $20. But I was previously paying $20 for a two-year subscription. They want to use this automatic renewal to double my rate. This is bullshit.
I did some research to see if subscription rates have increased since 2007. They have not. At the official Smart Money subscription page, I found the following deals:
- One year for $12
- Two years for $18
Apparently my reward for being a "preferred subscriber" is that I will pay more for one year of the magazine than new subscribers pay for two years. That sounds like dumb money to me. It gets worse. Using Google, I found an even better deal, also from the official page:
- One year for $11
- Two years for $18
- Three years for $24
And Amazon has an even better price: 24 issues for just $14!
Out of the frying pan
Armed with this info, I prepared to unleash my righteous indignation on a customer service rep. I dialed the phone number on the wraparound cover. But I couldn't reach customer service — only an automated answering system, which offered two choices:
- Stay in the "continuous service" program and renew the subscription.
- Be removed from the "continuous service" program and cancel the subscription.
I didn't want either one. I wanted option three: give me back my lower rate. I gave up and tried the web.
Smart Money actually has a website that purports to let you manage your account. Fine. I clicked on the link to renew my subscription and saw this:
This clearly says: "Fill in the form below to access your subscription account." I understood this to mean: "When you enter your information, you will be able to perform various actions on your account." But no. That's not what it really means. I entered my account number and was greeted with this screen:
That's it. A blank page with the command: "renew your subscription". Can any of you tell me what this means? Checking a different page on the site revealed that by entering my account number, I had actually agreed to renew the subscription.
I hate crap like this. I hate it when businesses treat me like a commodity. Usually when these things happen, a business loses me as a customer forever. (No joke.) But I can't just pretend Smart Money doesn't exist; it's an important part of the financial media. Argh!
Free magazines!
How much does this bother me? So much that I've spent an hour processing images and writing this post. So much that I cancelled my subscription — and then re-subscribed for two years for $14 through Amazon. And so much that I'm going to give away free subscriptions to GRS readers — for Smart Money's competitors.
Six commenters on this article (chosen at random) will receive a one-year subscription to the personal-finance magazine of their choice from those reviewed in these two articles:
The only caveat is that if you win, you cannot choose Smart Money. To qualify, all you have to do is share your own tale of financial frustration in the discussion on this post. (Contest ends at 12:01 am Tuesday morning.)
This article is about Books, Odds and Ends, Real-Life
Oh yes, I can relate to your feelings on this matter, JD. About a year ago I was poking around a popular cooking magazine's website and decided to sign up for two free issues that they advertised very predominantly. I expected to receive subscription requests, naturally, but I chose not to sign up.
This company sent me mail that looked and used language that exactly replicated a bill. The envelopes even said "Account Overdue" on them and I was so concerned that I emailed the customer service department to re-iterate that I only agreed to the trial issues. This scenario went on for several months and was stressful as I was never sure they had their facts straight – I didn't want some collection agency after me and an error to fix on my credit report – for two magazines!
It was all OK and the "bills" stopped coming eventually, but I found their "fake bill" tactics so sleazy that I will never subscribe.
I am convinced magazines are right up there with cell phone providers and cable services in terms of trying to screw you over at every chance they get….
Excellent work, JD! Nothing will put the scare into a giant like Smart Money more than a readership revolt. Hopefully this effort will open their eyes to the effect their actions have and furthermore "keep the honest ones honest."
If any of your readers drink Coke, the Coke Rewards program has Smart Money as one of the things for which you can redeem your points. Since I'll never get 30 billion Coke points to buy that coveted Coke baseball cap, I went with Smart Money for a year for free (158 Coke rewards points).
As the co-founder & publisher of The Tessy & Tab Reading Club for preschooler, I was thrilled to see you call attention to bad renewal practices. While I have no problem with an opt-in auto-renewal, deceptive practices give all publishers a bad name. When we got to a high level of subscribers, publishing mentors said we should outsource the "fulfillment" (that's mag-speak for processing new subs, renewals, changes, missed issue requests and label info). We sent our fulfullment out to one of the Big 3, and that lasted about one year. After some time, they insisted we do was a 7-effort renewal series. You know when start getting "renewed" just about half way through? We said no. Waste of paper, and annoying to our fans. They wanted to "broker" our customer lists to increase profits. We said no, we don't share or sell data. We ended up bringing the fulfillment services back in house, and our customer referral rates literally doubled. I think that the magazine industry has some prehistoric practices that need to succumb to extinction. The stronger the trust in your relationship with subscribers, the better your business will be.
I've had dumb stuff like this happen all the time. Just a really bad ethical business maneuver. We were once told we would be prorated our rent when we moved out early of our student housing at a university. we took the trouble to move during finals only to find out several people had told us incorrectly about the prorating. Frustration!
I have just skimmed the 154 comments lightly, so I don't know if this has been mentioned already, but: I work in the magazine/newspaper business, as a designer. I don't know much about the economics of it, but my boss has on several occasions mentioned that getting subscribers is really expensive — so expensive that we lose money the first year. And I think that is even if we sell subscriptions at full price. Only if people renew their subscriptions after the first year, we start making money from them. This is in Norway, mind you, but I can imagine that it works mostly like that in the US too.
So when you get a half price (or better?) offer like you did, my guess is that you are not generating income for them at all, and you might even be costing them money.
I realize that you want to save money, but if you want to keep a publication running, you might want to consider paying them what they tell you they really need to charge you for it.
If you shop around for goods in stores, it makes sense to buy stuff where it's cheapest. But subscriptions work differently. Introductory offers are just that — you're not as likely to subscribe for the first time if you have to pay full price for something you're not sure is the right thing for you. But after you've tested it thoroughly for a year or so, you should have found out if it's something you want to keep paying for at the regular rate.
I'm not saying you shouldn't take advantage of offers that are available to you, but cancelling and resubscribing for another introductory offer to the same household is something I, personally, think is unfair to do against a publication or service you enjoy and find worth your money.
(That said, SM's practice of renewing your subscription when it's not clear that that's what you're doing when entering your subscription number online is unacceptable.)
The same thing happened to me with O (Oprah) magazine. They sent me a letter saying that, per my permission (??), I would be billed for another year. Luckily I went to site and was able to cancel it without hashing through an automated phone service. The best part? When asking me why I was cancelling my service, one of the options was "Automatic Renewal Service." But it's disturbing that so many magazine companies are turning to this method. I hope, like many commenters here, the customers keep contacting the magazines and letting them know exactly how much they appreciate that.
I always subscribe via amazon.com becuase I want to avoid the automatic renewal that magazines try to use. It has worked great for years.
Sarah #70,
That happened to me on Facebook too! It didn't take three weeks. They charged my cell phone $9.95 within three minutes because it was a monthly charge. I was able to stop it immediately, but GRRRR!
I find the automatic renewal useful on something like my annual gym membership (except if the price goes up – it hasn't). But magazines have always had odd tactics like this. And I've always wondered why they include the subscribe postcards with the magazine you already have a subscription to.. ?
I'd get SmartMoney if you picked me!
I had the same thing happen with my newspaper and xm radio. You would think that if you did not renew your subscription they would quit sending the paper out or discontinue your service, they don't. Instead they have the local collection agency call you and try to collect on your "overdue" bill which you did not renew because you no longer wanted it! Lousy service or should I say no service.
I went around with the newspaper since they claimed that they were sending me an everyday paper along with the Sunday paper which I never received the daily papers only the Sunday one. Try arguing the fact that the only paper that you ever received was the Sunday paper and your not paying for something that you did not get. Truly not worth it cancelled it all.
We have a business and if we treated our customers that way I would expect not to have any more customers, not to mention how can you really live with yourself knowing that you are bilking someone out of there hard earned money for something you did not deliver.
Unwarranted fees on credit cards = the worst!
Ah..PC Magazine did the same thing to me. When I received a card informing me that my subscription would automatically be renewed, I cancelled immediately – just couldn't get over the audacity. I consider a magazine subscription a one-time purchase – that does not give the magazine rights to charge me indefinitely.
Instead of subscribing to money magazines, I go to my local library and borrow issues with articles that are relevant to me. I supplement my "paper" financial reads with timely online articles such as the one below:
Not to mention the various financial blogs (i.e. GetRichSlowly) that I visit on a regular basis.
In addition, I get free magazine subscriptions by redeeming the money I earned from filling our surveys:
Here are some of the business or financial magazines available for redemption:
-Fast Company
-The Wall Street Journal
My wife and I recently received a letter from our Home Equity Line of Credit company saying that they were terminating our HELOC. This completely upset my wife who went on a rampage against the company. She phoned and wrote letters demanding why it was terminated. They eventually gave in and said they would do a new appraisal and look into reinstating the HELOC. Needles to say within a month they wrote a letter reinstating the HELOC. Persistence pays off.
J makes an interesting comment. Most magazine subscriptions that I have seen advertised are billed as introductory offers. If so, it doesn't seem fair to sign up at the end of the subscription for another introductory offer. Introductory offers usually result in the company making the offer to loss or break even on the product. Profit isn't made until non introductory prices kick in. Companies certainly deserve to make a profit.
With that said, automatic billing should only be done with the explicit permission of the subscriber. Magazines should send a post card or email asking for permission to sign the subscriber up.
I've had it happen to me even though I KNOW I opted out of automatic renewal. The last time I renewed my Good Housekeeping and Oprah magazines, I noticed a little box that you had to check off if you DID'T want automatic renewal. I don't think they even have that option anymore. They tried to auto renew me anyhow. I cancelled and just started a new subscription using my initials rather than my name.
TDAmeritrade is also driving me nuts. I signed up for the Save Yourself account last year to get the $100 bonus. No problem with that at all. Got the bonus, but then decided my life would be much easier having one less account, plus the interest rate was cruddy. Called to cancel and was told I was all set. So why do I still have .01 in my still open account?
After several years with DirectTV, we decided to finally upgrade out TV's to HDTV quality widescreens. To go with that, we got a BluRay player, upgraded the AV receiver and wanted to upgrade out satellite reception as well. We were still using the original equipment (from back when you actually owned your own equipment, which we did), so would need a new receiver and a new dish. I called up DirectTV and asked about an upgrade – they were sending offers monthly trolling for new customers, offering all kinds of discounts, free equipment installation (up to 4 rooms), etc. However, as an existing customer, I was informed that we would not only have to pay for the equipment (which we would no longer own, but "lease", even after paying for it and would be responsible for paying for any replacements required if the "leased" equipment failed), but we would also have to pay the full installation costs (for the dish and any receivers – despite already having the wiring into the house and a mounting bracket on the roof).
All attempts to make them see reason failed. I wasn't paying $400+ just for the privilege of staying a customer (and at a higher rate, since HD service cost more), when they would give a new customer the equipment and installation for free, with no guarantee they'd stay after a year (we'd been with them for more than 6). I was even willing to do the installation myself (we installed the old equipment), if they'd just drop ship the new stuff (against their policy, no equipment can be end-user installed, etc).
So, we called Dish – all equipment, all installation free, free service for several months, free HD for 6 months, etc. Since then, we've received nearly weekly pleas to come back to DirectTV. Seems that they miss us (it says so in the letters). NOW (that it's too late), they are not only offering the equipment we wanted for free, but the same months of free service, etc, if we'll just come back. All of which would have been avoided by just giving us the new hardware in the first place (all we asked for, not free services in addition). For now, we'll stick with Dish. But, we've learned our lesson. Next time, we'll just cancel in the first place. Then wait for competing letters (since over a year later, DirectTV is STILL sending us weekly letters trying to entice us back) and pick the one that will give us all new toys, free installation and a year or so of free service. Loyalty, we have been taught, only gets you stepped on and overcharged.
PS. Verizon – we don't miss you either. Same song, second verse (and Sprint gives us just as good service and lower rates to boot).
would love for a chance to win a magazine subscription. i used to subscribe to money magazine but did a bit of cost cutting so i stopped.
Stuff like that annoys me to no end. Last October, we signed up for ATT UVERSE for our internet, since our current service had had major conecitivity problems for several months. Well, after the UVERSE was installed, we had very spotty internet, a day on, five days off, for 5 weeks. We had 16 technitions come out over those five weeks, and nothing was resolved. We were issued a $100 credit, and I switched to the regular high speed with ATT, not ther UVERSE, but they have fought me on giving m that credit owed, I've called at least twice a month since November an been told repeatedly it will be credited next cycle, and it's not been. I'm about to give up on it, since every time I haveto call, I have a toddler in one arm. To top it off, they were supposed to match the rate I had originally, and they didn't, their solution was to go in every 6 months and give me a credit, until the next 6 months to make it match. You can imagine how difficult THAT'S going to be to get. ARGH!! If only we had more choices for internet around here!
Oh my god. This is the funniest post to date. I adore your righteous indignation, JD.
My story isn't much of a story, but I totally hate how screwed up the medical care system is. Every time I go to the doctor — and I HAVE insurance — I pay 5-8 copays. Because every single thing they do — check my blood pressure, take my history, take a blood lab, process a blood lab, and every other small thing — is counted as a separate service! Since copays don't count toward my $750 (VERY LARGE) deductible, there is no limit to these charges. This is totally bogus. A copay ("We pay together" — no, totally bullshit, it's an *I*-pay!!) is supposed to get the user to chip in on the cost of providing their medical care. I get it, it avoids abuse, going to the doctor every time you have a hangnail. But you know what? If I pay $35 x 8 every time I see a doctor about something, that is a complete disincentive from ever seeing a doctor about anything that isn't life-threatening. And it makes me so totally angry, because the insurance companies are making mammoth profits on this whole scam while screwing over people who are self-employed, underemployed, or have a pre-existing condition.
My financial frustration is unwanted mailings (marketing offers) from companies I don't use or ones I do. I've started my own crusade to banish junk mail from my life through optoutprescreen and every time I get an unwanted mailing calling the number and asking them to remove me from their marketing list. I even had to call my own credit card company because they kept sending me those balance transfer checks in the mail. No thanks Citi.
Another frustration I have is with Sprint because they are always changing the rate I am paying (it always increases). No warning, just goes up and I have to call at least 2 times for 30 minutes at a time to sort things out.
I was once a member of Xsport Fitness. When I decided to leave I found that the only way to cancel my membership was to write a letter to the billing office in Chicago. I canceled in late 2008, the only reason I can see for not having a better option is that people who wait till the end of the month to cancel there membership will find themselves forced into paying for one more month.
Magazine subscriptions are always a pain. Even in cases where I got "hooked on" to a magazine (eg. Economist at a cheap price thanks to my NPR contribution), I invariably never renewed because of how much the price increases for the "second round" of subscription.
I have just gotten used to heading to the library once a month.
That's why I don't like automatic payments; it makes me nervous that somebody will pull something shady with my bank account. The convenience factor outweighs that, however, so I do it anyway.
My husband just got a similar "continuous service" notice from Car & Driver, which he was thinking of cancelling. I will be sure to send him this article so he doesn't make a similar mistake and "renew" online against his will. What a lousy way to cheat customers out of their money and make them turn against your product and company!
Sorry to hear about all that crap you had to go through!
I hate when customer service fails. I love my credit union but I had a point where I had tried to cancel a check from Scottrade before it was deposited. Well my bank had actually deposited the check before Scottrade had a chance to cancel it, but I had called to warn my bank prior to my check being deposited! I was assured that no fees would be occurred to my account, however when I looked, fees had actually been assessed. I called back and the lady wanted to know the name of the teller I had spoken with. I wasn't sure of the name, but she said she would look into the situation and get back to me. Well she never got back to me….I then opened an account with bank of america, and have transferred all of my money out of my credit union, I still keep my account active though because they have pretty good rates on loans and offer 8.9% credit.
Thanks for bring out some consumer awareness! This is the beauty of social media. These companies can't scam us before long before it's all over the internet
I've had the same kind of experience with less customer service and financial incentives for current members than for potential members in terms of shopping at and having an Old Navy credit Card. I initially got one several years back because there was an extra percentage off the sale price of their clothes. Then, several months later, when they were having another in-store promotion for 20% off for new card members, I asked them if current members could have the same discount. The cashier said no. So I left my clothes at the counter and walked out. This was at least 2 years ago, when they still had plus-size clothing in their stores, but now they just sell it over the internet so that they don't have to worry about fat people giving them a "bad" image in their store and I don't buy from them at all anymore.
My inlaws had given me a magazine subscription for my birthday that I was already subscribed to. It didn't get longer, I just started receiving two copies instead of one. My wife let them know and they handled well.
I've never subscribed to personal finance magazines, I've usually found the signal to noise ratio is too low.
I do however subscribe to "The Economist" as a personal interest magazine and find the same thing every fall – I can subscribe a two friends at something like 75% off the cover price, while I can renew my own subscription at 50% off. I'm thinking of canceling my own subscription and starting new one for my dog
As someone who is in the magazine publishing business, I cringed while reading your post. So many of the magazines out there just don't seem to get the concept of customer service… and yes, we do have these same issues at our place. It's no wonder so many magazines are struggling these days.
My regions bank recently changed my free checking to a different checking at the cost of 8 bucks a month. They notified me and told me they were no longer offering that account and I could change it to free by signing up for their green account. I had to physically go to the branch, wait for a customer service rep and change my account over to the green one. I wonder how many of their customers didn't do this and now spend 8 dollars a month.
I had this happen with pretty much all my magazines. I do not do the automatic subscription service (you can opt out of it if you can find the right hidden web page for it), and then I search online for the cheapest subscription, like you did.
I got screwed by chase last year. I signed up for a new checking account, went through all the hoops to qualify for a free 200 bucks, and then they said i didn't do it right, and didnt' give me the money. no amount of logic or screaming helped me get this money. I have one penny sitting in my account right now, just to spite them.
We pay off our credit card each month, mainly using it as a means to accumulate rewards points and the interest on the money we have for those extra 10-20 days. As such, we put everything we can on the credit card.
Seeing a better rewards deal, we applied for an 'accelerated rewards' card from Bank of America. It is an American Express card. We put our other card away (a plain old visa) and tried to use this card for a month.
A good quarter of places wouldn't take it. So frustrating. So we're back to the visa which gives good points but doesn't have a lot of choices in rewards. (We've been getting Lowes gift cards to fix up the house with.)
I wonder if there are any Customer Services managers or department heads out there reading these comments? They might want to take notes as to what NOT to do …
Very nice of you to offer the mag subscriptions, but I think I'll pass. I almost always read a few selected money mags online, and I have your blog on my Google RSS feed. If I feel like I want to read a real paper version, or to look up a past article, I'll go to the library.
I have yet another customer service horror story that concerns MCI. For years, my DH and I had some kind of long distance service through them which was bundled in along with our Verizon phone bill. We had both tried over the years to cancel the MCI to no avail, as we never make long distance calls on our landline phones (yes, we're still one of those retrogrades who have them). Still, the $14.09 charge continues to show up on our Verizon phone bill as a part of the total cost we pay per month, even though we already have a long distance feature through Verizon, and even though we've made innumerable calls to MCI to cancel.
So, several months ago, Verizon called with one of their package deals where we would get unlimited long distance, caller ID, etc., for a certain base price. I said OK – it was a pretty significant reduction in what we had been paying. Then, going over my bill with a fine-toothed comb, I guessed correctly that we were in fact paying for the same service twice – Verizon long distance and this MCI long distance. I called Verizon to make sure – their rep was helpful in detailing what our package included and even agreed that yes, I was indeed paying twice.
That was all I needed to hear. I located not only an 800 number, but an account number for this MCI service and called them to cancel. It was a dreary experience, with the rep asking me in a semi-ominous voice if I was sure I wanted to cancel (as if the universe was going to end if I wasn't) and that I needed to make sure I had another long distance service in place (no kidding, honey, we're already getting it through Verizon anyway).
She finally gave me a cancellation confirmation number, which in retrospect I was glad I wrote down, as an official letter which was supposed to be sent never arrived. We did, however, get a very cryptic automated message on our answering machine about three weeks later, warning us that our MCI service would be terminated (yay, finally!) on a certain date and that we had better have another long distance plan in place beforehand, or else we would have to pay mightily through the nose per minute if we ever wanted to make a long distance call anywhere, presumably even to the next area code over, which is maybe eight miles away.
Well, the upshot of this story is that the $14.09 charge STILL shows up on the phone bill every month as a past due charge. I called Verizon back to get their take on it, and they said to just ignore it, to just pay their total charges. So that's what I've been doing. What I can't figure out is how to get that line item off my bill entirely. I have noticed that Verizon recently redesigned their bills, and the third page where the MCI charges are now do not have either an account number or an 800 number. Everything else with our phone service seems to be working fine, so I'm not concerned. In idle moments, though, I wonder when the people at Verizon billing are going to wise up enough to revise their customers' accounts to reflect accurately what services they have and what services they've cancelled, unless (cynical compass in operation here) they deliberately include it as part of the total bill to see who's dumb enough to pay it.
This article is a good reminder that companies are more interested in getting new customers than handling out privileges to loyal customers.
I guess once in a while, we have to do some research on the special offers for new customers (instead of blindly paying our fees) and ask if we are eligible.
It is sad that they are only willing to hand out goodies when we want to terminate our contracts.
J.D., I'm sorry to hear of your magazine frustrations, but I'm really glad you're taking on these companies with poor customer service.
One time I bought McAfee anti-virus software that didn't work for my computer, but couldn't return it to the store because I had already opened it. On the box, the company said, "Satisfaction Guaranteed Or YOUR MONEY BACK!!!!!" Hardly. After a year of trying, six customer service representatives, three supervisors and too many lies to count ("Your check is on the way."), I gave up. As much as it hurt, I look at that $75 as a stupidity tax now. I really should have sent off for the rebate as well, but I stupidly believed the customer service reps who told me the check was on the way (and make sure to destroy the software since the money's coming back). *Sigh*
I am NEVER buying McAfee software again.
I am a recent subscriber to your blog, and have enjoyed so much your well-written, clearly thought-out posts. This post was my first disappointment, and only because of the obscene term you used. Please keep the gutter language out of your wonderful posts! I want to continue to be a reader!
I've had my share of frustration with magazine subscriptions too. Two cases:
a) Circa 12 years ago I was a teenager still without a credit card, but I had interest in subscribing to Linux Journal. I asked a coworker to use his credit card, and I'd pay him cash. He agreed, I subscribed, and all went well for 4 of 5 months. Then suddenly the magazine stopped coming. I contacted its customer service to ask what happened, and they told me my subscription had expired. I asked them how that was possible, as I had subscribed for 24 months. They told me they would check this, I only had to send them a fax of the card statement. I'd have done that if I could, but both me and my colleague whose card I used had left the company and I didn't know how to contact him. End result: paid for 24 months subscription paid, received 5 issues, never resubscribed.
b) Another case was a one year subscription for an esoteric magazine somewhat around the same time (I was into these subjects back then, not anymore). The salesperson told me I'd receive not only the 12 monthly issues, but also the special issues released now and then (usually 4 to 6 a year), hence 16 to 18 issues total. Guess what? She lied. When I noticed I was receiving only the standard issues, not the specials, I called customer support and discovered they don't have a special issues subscription. Needless to say, that magazine lost a reader that day.
By the way, regarding phones without human operators, here in Brazil the government approved a law requiring call centers to always offer the option to talk to an human being as the very first option in the menu, with a maximum waiting time of 1 minute, prohibition of transferring the call to other operators (the first attendant must solve the issue himself, whatever it is, including service cancellation), and the requirement that any issue be entirely solved in 5 business days tops. Failing to comply with any of these clauses results in (huge) daily fines proportional to the company size. Companies aren't happy, but those feeling the weight of the fines are adjusting quite fast. USA should follow the example.
By the way: since I'm in Brazil, I don't think I'm eligible in your promotion, even though you didn't mention anything about it being US-only, unless you're willing to risk paying twice or triple for an international subscription if perchance I'm selected. Anyway, I thought it'd be worth to participate in the conversation. Keep up the good work!
In early November, I received a letter from a cable company (Ygnition) informing me that they had purchased my cable company (Convergent Broadband). The letter stated that I would see no change in my service nor increase in my rates until at least January 2009.
When the conversion date came in mid-November, I came home to find that I no longer had working internet (my only reason for having cable). I also found that my 10 channels of free, local, network TV were no longer working.
I called about the internet, and they told me they would have it working in two days, and they would credit me for two days of service. About the TV, they said that my service had never been on the bill, and so it was not continued. I had never been billed for it because when they first set-up my internet they said those channels came free with all internet subscriptions.
The best that customer service could do was to offer free installation on the service I had previously been receiving for free, but the service would still cost $16/month.
I canceled my internet service at the end of December. I would have done this and gone with the phone company even if I hadn't been moving into my recently purchased home.
JD I'm really enjoying GRS and this particular article really hit a nerve with me.
Last fall my 9yo son came home from school with a 'special offer' for a subscription we were planning to get him anyway. There was an offer to bill me later, so I took advantage of that. A couple of months later I received the bill (no magazines had arrived at that point) that indicated that I can subscribe to a companion magazine at the same 'special rate' for my younger son, and that I could 'conveniently' make the payment for all of this online at their website.
Online I go, and set up all of this on their website, fine in theory…but when I get the confirmation message after the payment is processed states I have purchased two subscriptions to the original magazine. (I'm from Canada and this magazine is Canadian, I'm so ticked off with them I want to mention the magazines in question are Owl and Chirp. They also have a third magazine for children called Chickadee.) I don't want or need TWO subscriptions to Owl, so I used their contact form to send them a message about the problem right away.
I wait a couple of days and get no response, so then I call them. I speak to someone who, to put it mildly, was NOT helpful. This guy tells me that there is no record of anything from their website but then offers to help me now over the phone. I explain the entire story, then he says he cannot match the offer I am quoting him from the account statement. He says he is only authorized to give me a 'telephone rate' that is a few dollars more. I asked to speak to his supervisor. He refuses, telling me that they are 'busy'. He provides no further assistance, but repeats several times that he wants to help me. I continued to request to speak to a supervisor, and ask him exactly how he is being helpful.
Eventually I lost my patience with this idiot, and just start repeating my name and phone number and ask for a supervisor. He disconnects me. I called back immediately, and this time speak to someone else who, thankfully, puts me through to a supervisor right away. This supervisor says she was standing beside that guy I was speaking with previously, and that he is in training – now why did she not intervene I will never know – this original guy was obviously struggling with the call. Oh well…
I explain that he disconnected me – she apologizes…we go over everything and she tells me that she *can* offer me the rate I was promised on my account statement for both subscriptions. She goes and checks into the information from their website for my account – then tells me one subscription for Owl is paid, but indicates there was no record of any second subscription…nothing for Chirp.
I am, to say the least, skeptical of anything they are telling me at this point, and explain this to her. She offers to set up a completely new subscription for Chickadee at the promised rate and send me a bill. At least that way I can see what shows up on my credit card bill before I pay them another cent.
So then what happens? I receive Owl and two copies of Chirp, and the CC was billed for two subscriptions (thankfully at the rate promised in the original promotion). I call them again to indicate I will not be needing the second subscription for Chirp. I gave up trying to explain the problem to them. I will be shopping around for an alternative magazine for my boys, because I absolutely refuse to go through that garbage again.
I had a nice little surprise one day when I went to split my joint AT&T cell phone account into two separate accounts after having the service for 3 years. I was told that I would have to pay a cancellation fee for both phone lines because I still had a contract. I advised that I had the phone for over three years and initially signed up for a two year contract. Come to find out that every time we made some change on our account (like purchasing more minutes) it extended our contract expiration date! Well, I had planned on keeping AT&T, I just wanted my own account, but after learning that my contract was extended without me being told I promptly told the sales associate that I would be going with Sprint!
I'll bite J.D.
This one goes out to Wachovia.
I'm pretty meticulous when it comes to my banking. So much so, that I have 4 accounts (for regular bills, fun money, 6 months of emergency savings and one last one for bigger irregular bills)
2 accounts live at Wachovia. On a friday afternoon after getting my paycheck, I get down to the bank to deposit my cash before 4pm (the cut-off time for deposits being credited the same day).
I have $300 to deposit into two separate accounts ($150 each). Now, lazy Wachovia customer service reps want me to do their job for them and fill out two separate deposit slips (one for each account).
I think this is sheer stupidity. Every now and then, I get a rep who says 'oh, I can just deposit it here and then transfer it over while you're still here at the window'. Most other reps I've found are lazy and want me to fill out 2 deposit slips.
This time I refuse. I deposit it the $300 into account #1. I go home and do something I consider far easier. Go online and transfer the $150 over to account #2. To dot my i's and cross my t's, I check the available balance. It says the $300 is in.
Fast forward to the next week. Mint.com emails me about an overdraft fee from Wachovia.
Apparently, the available balance was not 'available' and so when I tried to transfer $150 from account #1 to account #2, they transferred the funds…but transferred $150 from account #2 to account #1 to THEN transfer it back to account #2…and charge me $10 to do this absolute rubbish.
Nevertheless, thanks to mint, I caught the hilarity and kindly called up customer service only to be 'lectured' on how overdraft fees work and then after promising not to let it happen again, I got the $10 back…
I deposit my money into my account, you tell me its available, so I transfer it, and then it's magically not, and so I pay a $10 fee cuz u lied to me?
My story of financial frustration happened this week. It was my own financial blunder however. My husband and I recently purchased new phones for free and $10 respectively, renewing our contract with T-Mobile. Earlier this week, I was thumbing through the mail and saw an envelope from T-mobile. Assuming it was a bill, I opened it…only to find a credit card. I immediately through it in the recycling. I get multiple credit card offers daily, ugh! Then yesterday, we got another T-Mobile envelope, this time addressed to my husband. I opened it and it was a credit card, but I read it carefully this time. It was a $50 pre-paid card as a thank-you for renewing his contract with T-Mobile! Wow! I was happily surprised. Even though I've always been a fan of T-Mobile's customer service, I did not expect them to give us money for getting a new phone! Then I realized I had thrown out my $50 card several days earlier. Bummer! I will pay more attention to "credit card" offers in the future.
Thanks for your site and your offer to 6 lucky readers!
I had a similar problem with Smart Money. I received an offer to get 1 year of Smart Money for $8. I checked the "bill me later" box so they wouldn't have my credit card number.
When I received the invoice, which was before any issue, it was for $20. I went to the website to write an email about the error. There was no way to send an email, just a way to cancel it. So that is what I did.
Craziness! I would be incredibly frustrated and angered. It's awesome that you "fought back" by writing this article since you couldn't talk to anyone at Smart Money about the matter. Hopefully your article will make them reassess this ridiculous renewal process they have created.
Smart Money pulled this automatic subscription BS on me last year. I cancelled my subscription right there. I think I did it by writing an email telling them that this "automatic deal" was unappreciated and thus I would be canceling my renewal.


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If you'd like to sip more Lodi wine or find a learning center for a loved one with special needs, your wish could soon be a possibility. But smashing up concrete will have to wait.
The Lodi Planning Commission approved use permits for two wineries and a community care center for adults with special needs at its Wednesday meeting. But their decision on a concrete recycling plant was postponed until the May meeting.
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Miliband Issues Climate Change Warning
The Labour leader says climate change is to blame for the floods and warns the UK is heading for a "national security crisis".
Video: Miliband In Floods 'Sleepwalking' WarningEnlarge
The Defence Secretary Philip Hammond tells the Murnaghan show that his confrontation with a flood warden in Berkshire live on Sky News made the Government change the way it dealt with the flood response.
Video: Hammond: Row Changed Flood PolicyEnlarge
Britain is "sleepwalking" into a crisis in which people's homes, businesses and livelihoods will be destroyed by more extreme weather events, Ed Miliband has warned.
The Labour leader said "the science is clear" that climate change is to blame for floods that have swept across the country - and will lead to more such events.
Yet political divisions mean the country is failing to act and instead heading into a "national security crisis", he added.
In an interview with the Observer newspaper, Mr Miliband argued: "Storms and severe weather conditions that we have might have expected to occur once in 100 years, say, in the past, may now be happening more frequently and the reason is ... that the climate is changing."
The second wettest winter in 2012 and this winter's one in 250-year event led him to one conclusion, he added.
"If you keep throwing the dice and you keep getting sixes then the dice are loaded. Something is going on."
Conservative Defence Secretary Philip Hammond, who has admitted the military could have been brought in earlier to help deal with the flooding crisis, said Mr Miliband had not said "anything new".
He said: "Climate change is clearly happening, it is clearly a factor in the weather patterns that we are seeing.
"That's why we are investing significant amounts of money in increasing our flood resilience in the UK.
"Of course these floods are a terrible tragedy for all the people affected, but we shouldn't forget that hundreds of thousands of properties have been protected from flooding by the investment we've made over recent years."
Mr Miliband insisted he was not trying to score political points.
But his words will be interpreted as an attack on the Prime Minister, who has been less passionate about his environmental views in recent years.
David Cameron once called on the electorate to "vote blue, go green".
But he has faced growing scepticism in his own party and recently promised to row back on green levies on energy bills in the face of public anger.
Mr Cameron has also faced calls from his own Chancellor, George Osborne, to make sure the green agenda is held behind the economic one, particularly in times of austerity.
But it could be the party is facing a shift of attitudes among the public.
The Observer has also run an Opinium poll showing that more than half of voters - 51% - believe the recent floods are a sign of climate change and global warming. That is more than double the 24% who do not, and the 20% who are neutral.
It comes as Boris Johnson, the Tory Mayor of London, blamed the "vast and malignant rage of mother nature" for the floods.
In an article in the Sun on Sunday, he contrasted the disaster to another problem he describes as "entirely avoidable" - the recent Tube strike in London.
"There are natural disasters, and man-made disasters," he said.
A Department of Energy and Climate Change (DECC) spokeswoman said: "The scientific evidence behind climate change is clear. Britain has adopted some of the most ambitious climate change targets in the world to tackle the threat."
She added: "The Government is planning for the impacts of extreme weather and will continue to do all it can.
"We are spending £2.4bn on flood management and protection from coastal erosion over four years. That is more than ever before."
:: Watch Sky News live on television, on Sky channel 501, Virgin Media channel 602, Freeview channel 82 and Freesat channel 202.
:: Email your weather photos and videos to email@example.com.
- Related Stories
- Double-Edged Cost Of 'Silver Artery' River
- Flood Response Changed After Live Sky News Row
- Weather: Storm Respite But Flood Threat Remains
- Govt Flood Insurance Plan 'Will Not Work'
- No New Money For Flood Relief, Says No 10


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Who Can Benefit from Micropigmentation?
What is micropigmentation?
Micropigmentation or permanent makeup has been around for the last half century and is a method of implanting color pigments into your skin to create a lasting cosmetic effect. Makeup can be as soft or dramatic as you like. Stop by our office any time and see before and after photos of our permanent makeup results.
How long does micropigmentation makeup last?
The treatment is permanent but it will soften with age, sun, skin peels and cleansing lotions. Retouching can be done at any time and one touch-up to ensure perfection and permanency is included in the price.
Is the micropigmentation procedure safe?
Yes, the micropigmentation procedure is applied under strict sterilization rules. Because this is a medical office, you can be assured that all disposable materials are never reused, and reusable materials are sterilized in the same method surgical instruments are, via auto-clave.
Does the procedure hurt?
Comfort levels vary from person to person but with our prescription topical anesthetics patients find the treatments very tolerable. Afterwards you will be provided with a soothing gel and cold compresses may help with any discomfort or swelling.
Can I return to work or go out in public immediately
Yes, you may have some swelling or puffiness and there will be some flaking of the area treated after the first few days. Your eyes will look like you have had a good cry. The intensity of your permanent makeup for the first week or so will be up to 50% more intense than the final color so don't panic.
Brows (Soft Fill-In) $400
This procedure is the "standard" way that brows have been done for years. A shape is created for your brows and then completely filled with one color.
Brows (Hair Stroke) $425
This procedure is an advanced technique where short hair-like strokes are made to look like real hair.
Fashion Eyeliner $450
Eyeliner applied as thick or thin. We will look at photos and discuss just how you would like it applied.
Virtual Lash Eyeliner $375
This procedure is virtually the same service as eyeliner, except the liner is a very fine line that's kept within the boundaries of the lash line. It's barely noticeable and is best for those who want their lash line to look thicker and fuller but do not want actual "eyeliner".
Lip Defining Liner $325
This procedure can create symmetry or subtly enlarge thin lips by expanding the boundary of the vermillion border. It can be a faint natural color or a rich dramatic tone.
Lip Color Blush $350
This procedure applies a faint natural color to the entire tip area.
Volumizing Lip Color $450
Essentially, a combination of the Lip Defining Liner and the Lip Color Blush, this procedure applies a color to the entire lip area and also defines the border for the look of lipstick.
Eyeliner and brow procedures include 1 free touch-up. All eyeliner and brow touch-ups must be performed between 30 to 60 days of the initial procedure. For any other touch-ups done within the 1st year, the fee will be based on the amount of work required.
Touch Ups after 1 year - For work originally done by me, thM For work originally done by another technician, touch-up pricing (including color-correction) will range from 50% of current pricing to full price. The cost will be determined during the consultation and is dependent on how much color is left, if corrections need to be done and how much time it will take for the procedure.
For work originally done by another technician, touch-up pricing (including color-correction) will range from 50% of current pricing to full price. The cost will be determined during the consultation and is dependent on how much color is left, if corrections need to be done and how much time it will take for the procedure.


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Tasteless. We did add some basil pesto to it and then it was good but I wouldn't do this recipe again.
Parsley Orzo
PKcookin Posted: 08/16/12
Bicicletta Posted: 07/08/13
Served this with the Snapper with Zucchini and Tomato as it was suggested in the July 2012 issue. Excellent. The toasted pine nuts were a very nice addition to add some crunch to the pasta.
Daily Specials


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An evening of cabaret including songs, poems and music from the First World War period, featuring Mezzo Soprano Dame Ann Murray with Tenor Robin Leggate and Tim Ardern at the Pianoforte will be performed in St Cyr's Church, Stinchcombe at 7.30pm on Saturday 6th September 2014.
Before the concert, from 6.30pm, enjoy a complimentary drink and viewing of an Art Exhibition and sale by local artists in the barn at Church Farm (opposite the church), followed after the concert by a Hog Roast Supper with a cash bar.
The Art Exhibition in the barn of work by local artists will also be open as follows: 12-4pm Saturday 6th September and 12-4pm Sunday 7th September.
Ticket price for entry to all the above is £35.
Tickets available from Cherry Brown: Tel 01453 545355
Email email@example.com
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October 25, 2013
52 THINGS, 52 WEEKS: Sara Ellis Tries Hang Gliding.
52 THINGS, 52 WEEKS: Sara Ellis Tries Hang Gliding.
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Good for her. With all my lifelong fascination with flight I have still done nothing to proceed beyond the passenger, computer flying gamer of the concept...
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Most Uncommon (or weird) Singular Words in English
There are many words in English that are often used only in the plural form. Speakers often make the mistake of using the plural grammatical form when they should actually use the singular. Here are 9 words that are quite common in the plural but unusual in the singular with examples of how to use them:
1. Data – The singular is datum.
Example: The data show that the drug effectively lowers cholesterol.
2. Criteria – The singular is criterion.
Example: The most important criteria for college admissions committees are GPA, SAT score and involvement in extracurricular activities.
3. Media -The singular is medium.
Example: The media are often accused of being biased.
4. Alumni – The singular is alumnus for a male and alumna for a female (female plural is alumnae).
Example: The alumni gathered at their university for their 10th reunion.
5. Dice - The singular is die.
Example: Yahtzee is played by rolling five dice to make different combinations.
6. Bacteria – The singular is bacterium.
Example: Bacteria is often found on light switches and remote controls in hotel.
7. Algae – The singular is alga.
Example: Some types of algae are edible.
8. Paparazzi – The singular is paparazzo.
Example: The paparazzi compete with one another to get the best picture of a celebrity.
9. Parentheses – The singular is parenthesis.
Example: The teacher did not like that she used so many parentheses in her writing.
Source: voxy.com


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Jesus had twelve disciples following him wherever he went, seeking to replicate his life in their own. Of the twelve, Peter, James, and John benefitted from a higher level of discipleship with their Teacher. We've been seeking to replicate this strategy in our work with students by meeting in "extra small groups." 381 is a behind-the-scenes, higher-level environment for 8th grade students only. Two or three students are paired up with a leader for the school year. Together they work through The Seven Checkpoints Student Journal. Meetings might be weekly or twice a month, but total commitment is crucial, and serious discipleship is the goal. This isn't for every student, but for the highly motivated "faithful, available, teachable" ones.
If you'd like to get paired up with a mentor for 381, shoot us your information below:
* Student Name:
* Student Email: