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Different Pointe of View
- Address:
Hilton Tapatio Cliffs
11111 N. 7th Street
Phoenix, AZ 85020Neighborhood:
- Cuisine:
Contemporary AmericanPrice: $31 to $50
Different Pointe of View
- Dining Style: Fine Dining
- Website: http://www.differentpointeofview.com/
- Phone: 602-866-6350x
- Hours of Operation:
Dining Room: Sunday - Thursday, 6 - 9:30 pm; Friday, 6 - 10 pm; Saturday, 6 - 10 pm; / Terrace Room: 5pm - Daily
- Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
- Cuisine: Contemporary American
- Executive Chef: Anthony DeMuro
- Dress Code: Business Casual
- Accepts Walk-Ins: Yes
- Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Farm to Table, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Smoking Area (patio only), View, Wheelchair Access, Wine
- Catering: Known as the premier destination wedding location in the state, Different Pointe of View's cliff-side ceremony site and stunning terraces are unmatched. Also very popular for corporate events, Bar/Bat Mitzvahs, and celebrations of all kinds, you have to see this venue to believe it. Contact Traci Fox at 602-866-6397 for a site tour today!
A word from Different Pointe of View
Poised 1,800 feet above the Valley of the Sun, Different Pointe of View offers guests breathtaking views second only to the outstanding regional American cuisine that features fresh local and organic ingredients. The restaurant's mountaintop location and floor to ceiling windows provide stunning views of the desert landscape, the city's twinkling lights in the distance and Arizona's brilliant sunsets. No restaurant in the state has a longer streak of consecutive AAA four-diamond awards and Sunset Magazine named it one of the top 10 mountaintop restaurants in the nation. Valley residents have come for years to celebrate birthdays, anniversaries, romantic evenings or just treat themselves to one of the most unique Arizona experiences. The Terrace Room Lounge, next to the restaurant, features one of the largest patios and a nine foot fire pit on the cliff sideContinued
Foodspotting photosSee all photos
Awards voted by OpenTable diners
- Diners' Choice WinnerBest Ambiance
- Diners' Choice WinnerRomantic
- Diners' Choice WinnerScenic View
Different Pointe of View - Best Restaurants in Phoenix ›
Different Pointe of View reviews from OpenTable diners
116 reviews since June 26, 2014
- Food4.6Service4.6
- Ambiance4.9Noise LevelModerate
scenic view (112)romantic (106)special occasion (104)great for outdoor dining (47)fit for foodies (41)notable wine list (40)neighborhood gem (19)late-night find (14)good for groups (10)hot spot (8)vibrant bar scene (6)great for brunch (2)kid-friendly (2)great for lunch (1)Show More
- RogwriterDined on 8/2/2014The setting and views are unique. It's a marvelous place to dine. Not only the patrons, but the wait staff loves this place. Our waiter has been working there for more than 20 years and his love for the restaurant and serving people was evident in the excellent service we received. And he wasn't the most tenured server. The view is fabulous and the food is prepared in accordance to make sure it is an extraordinary dining experience.Special Features:I would recommend this to a friend.
- overall is goodvalentineDined on 8/1/2014waiter is good, manager is better. our waiter is good, but not that good. we poured our water and other waiters came to help, not ours. he is slow after all. the lobster soup is extremely good! the entree tastes awful, the steak is specially awful.the dessert is terrible! the chiffon cake disappointed us a lot, the ice-cream, chocolate one, is melting once I got it. I highly suggest you shall change your chef for the dessert! it is not that kinda dessert such great restaurant shall have!Special Features:
- Amazing view, food and service!OpenTable Diner Since 2014Dined on 8/1/2014We enjoyed every moment of our experience - the view is to die for, the food was amazing and the service impeccable! Also being off-peak season the special menu pricing made the entire meal fantastic value.Special Features:I would recommend this to a friend.
- Amazing Experienceajluv1Dined on 7/26/2014It was our first visit to this resturant with my wife and I. The food was amazing and definatly worth the price. We enjoyed the great serivce from valet parking down to the dinner and dessert. They were very friendly and gave us a little extra dessert for our 1st year anniversary. Most importantly the place had a beautiful scenic view and definatly a very romantic place to take your spouse. I would strongly reccomend more people to come and enjoy this beautiful restuarant especially couples!Special Features:I would recommend this to a friend.
- Great View to match the great FoodOpenTable Diner Since 2014Dined on 7/25/2014Excellent place to celebrate and enjoy time togetherSpecial Features:I would recommend this to a friend.
- The great point of view of PhoenixMIAGIDined on 7/24/2014Wonderful place to over look the night lights of Phoenix!Special Features:
- OpenTable Diner Since 2010Dined on 7/23/2014The food was outstanding and the service was good. Our server lacked wine expertise. Will recommend to our friends.Special Features:
- Fabulous for Special OccasionsDanaNotmanVIPDined on 7/19/2014My husband and I went to Different Pointe of View when we felt the need to celebrate nothing in particular. It's a fantastic restaurant. The service was remarkable - our server was so energetic about the menu items that I wanted to eat everything he describe. Our food was also delicious (I had the vegetarian dinner option, and my husband enjoyed a fantastic white fish special), and I particularly enjoyed the table bread and spread options they provided. Our drinks and wine were also delicious. I can't wait to have another reason to celebrate so we can go back.Special Features:
- Enjoyable!TreatedlikeRoyaltyDined on 7/19/2014Food and waiter were both outstanding. Staff always refilling ice water and tea...very appreciated on a hot day. Enjoyed complimentary appetizers and desserts. Even had a knife slide into my puree in my plate. The waiter replaced the knife with a clean one...very professional. My wife and I felt we were treated like Royalty.Special Features:
- OUTSTANDING!GLOWDined on 7/18/2014Best dinner my husband and I have ever had! Total package...GREAT service, delicious food and the view was breathtaking! The Lobster bisque was truly amazing, we were trying to figure out how we could lick the bowl with class! The main course was so pretty I almost didnt want to eat it, but I am glad I did! And dessert...creme brulee...wow!Special Features:
- Keeps getting betterMikeTDined on 7/15/2014A different point of view is a must visit in the Phoenix area. Pair it's extensive wine list with impressive food and best in the city view and the restaurant really is a winner.Special Features:I would recommend this to a friend.
- Thank you!OpenTable Diner Since 2013Dined on 7/15/2014My wife and I celebrated her birthday recently and thoroughly enjoyed the staff, food, and romantic atmosphere. GREAT job! This place is becoming our FAVORITE! Good health to all of you! DanSpecial Features:
- Different Pointe of View0711Dined on 7/11/2014great for a romantic evening. the view was beautiful.Special Features:
- Taste4ExcellenceDined on 7/5/2014We live locally, but wanted a memorable close get away. Your restaurant was the icing on the cake during our resort stay for the weekend. We'll definitely be back. The food was fabulous, service was first class, and overall experience totally awesome!Special Features:I would recommend this to a friend.
- Outstanding service!DisappointedDined on 7/5/2014Of course the view is incredible, the food delicious with appropriate pricing and portion for fine dining, but what sets the experience apart was the outstanding service! Extremely relaxing, tentative, and responsive.Special Features:
- First TimeJPJKDined on 7/4/2014My wife and I made reservations over my phone. We had never been to Different Point of View. The view was just incredible , and the 4th of July fireworks were nice. The food was top quality of the season. I would recommend this to your short list of must do in Phoenix.jSpecial Features:I would recommend this to a friend.
- BirthdayIslandboyDined on 7/4/2014Not to take too much from the experience of the meal, but the views may have distracted our palates enough to keep us from fully engaging in, or being critical about the food. My wife & I cautiously ordered seafood dishes and thankfully without regret - my wife's scallops were done just right; my Atlantic Char was slightly overdone on one side. The service was on par to our expectations of such a restaurant.Special Features:I would recommend this to a friend.
- Beautiful view and foodOpenTable Diner Since 2012Dined on 7/3/2014The view is amazing and the food was great. We had a desert that tasted like a chocolate banana it was beautiful to eat and look at.Special Features:I would recommend this to a friend.
- Epicurean's Delight!KashDined on 6/27/2014Amazing service, and great location. We enjoyed chatting with the locals as well as the wonderful staff.Special Features:I would recommend this to a friend.
- The following 1281 reviews are from the Different Pointe of View reviews archive.
- Most enjoyableOntheroadagainDined on 6/21/2014Very good food, impressive presentation, great wine, beautiful view!Special Features:
- Anniversary Dinner.TManDined on 6/21/2014Excellent dining experience from the food, service, & to the scenery.Special Features:I would recommend this to a friend.
- GREAT SERVICE AND FOOD!mcmxinDined on 6/21/2014I recently visited DPOV and found it to be amazing. I was celebrating my six year anniversary and the staff was more than accommodating. I was very surprised at how well they worked with me to get every detail perfect that night. The chef even catered to my vegetarian diet and whipped up a fantastic dish. It was obviously a bit pricy, but the quality of food and service highly reflected that. Overall, I loved the experience and will be back again!Special Features:
- Full AccessreutxgalDined on 6/21/2014The service at Different Pointe of View made us felt so welcome and they treated us well. We are Deaf, they would find a way to make a gesture with us which was very awesome. We loved there!Special Features:I would recommend this to a friend.
- Awesome viewDaveDined on 6/20/2014We picked the place to celebrate our anniversary and found a real gem. We got there early and had drinks in the room below the restaurant. There is a walk out balcony with a south facing view of the city and the mountain at dinner we had a window table to watch the sunset on the mountain. Then the city lights became the attraction after dark. Service was great and the food presentation 5 star.Special Features:I would recommend this to a friend.
- wow....just wow!kimvwDined on 6/19/2014Amazing service and the staff is so friendly! The food is great, the view is great.... What an amazing place!!Special Features:I would recommend this to a friend.
- One of the best!jewinloveDined on 6/19/2014Food channel quality food, world class view, superb service.Special Features:
- spectacular experiencebrettsmithDined on 6/18/2014The food is amazing! The service is excellent and the view is spectacular. Will definitely be going back againSpecial Features:I would recommend this to a friend.
- Dr KASGDrKASG1Dined on 6/14/2014This is the most spectacular views of phoenix in a setting which is amazingly beautiful. The most enjoyable part of this place aside from the food which is beyond wonderful is the service . The people that are there to take care of you and your experience with them are truly a gift. You can also enjoy drinks and appetizers before dinner out on their patio, best to arrive in time to see the sunset and if you are lucky enough you will have a moonlit sky to accompany a wonderful evening, this is one place not to pass up, so go enjoy!Special Features:I would recommend this to a friend.
- A Step Above the RestAvignonDined on 6/14/2014The total package: the artistic quality of the the food, the ambiance, and the fine service make this hilltop restaurant a step above the rest. The brunches are excellent, but we tried dinner for a change, and the chef must be very good, because the quality of the cooking was quite a surprise. When brunch is offered, the pastries are outrageous. There is a patio for dining outside, with a beautiful hilltop view.Special Features:I would recommend this to a friend.
- Beautiful PlaceOpenTable Diner Since 2008Dined on 6/13/2014We tend to frequent a Different Pointe of View for special occasions. This time it was our 22nd wedding anniversary. We were greeted with a "Happy Anniversary" from every staff member we engaged with. The location is fabulous and there is no better place to watch the sun set over Phoenix. The food was amazing and we were treated with a chef's special that is a hometown Maryland specialty. We just happened to hit it on the right night. From wine to dessert, everything was top notch.Special Features:
- BD CelebrationDRBinDPDined on 6/13/2014This place was fantastic at all levels. Going back for sure.Special Features:
- great anniversary dinnerOpenTable Diner Since 2014Dined on 6/11/2014All the staff were very professional and acknowledged our anniversarySpecial Features:I would recommend this to a friend.
- DPofVOpenTable Diner Since 2013Dined on 6/11/2014Lovely setting and the food was excellent.Server Ian was very knowledgeable and friendlySpecial Features:
- Incredible ViewSOASOASDined on 6/11/2014Excellent menu with better than expected value for the locationSpecial Features:I would recommend this to a friend.
- Wonderful dinnerLauraDVIPDined on 6/10/2014I have been to Different Pointe of View on a few occasions, it is my "go to" restaurant for the beautiful sunsets, when I have friends in town. That being said, there are other restaurants I have tried that have beautiful sunset views, with marginal food. Different Pointe of View has wonderful food, the fish was cooked perfectly, the veggies are always fresh and not overcooked and you MUST save room for the gorgeous and delightfully tasty desserts!Special Features:
- BW51Dined on 6/7/2014Different Point of View is always a winner. We go there for special occasions and with special friends because we know we will be very pleased with the experience. We have never hesitated to recommend this spot to our friends. The views are fantastic. Food is great, they will do what ever you want with the meals. My wife is vegan, and the Chef always comes up with a great solution to fit her requests. The wait staff is is tops. Louie was our Waiter and he was the best. Try it, you'll like it.Special Features:
- OpenTable Diner Since 2014Dined on 6/7/2014We really had a great experince in the restaurant, however the room and pool area was the reason why we decided to go home after dinner. It was very loud and not romantic what so ever.Special Features:I would recommend this to a friend.
- Gorgeous ViewsOpenTable Diner Since 2014Dined on 6/6/2014The restaurant was warm and inviting. Breath taking views. Just stunning altogether. The wait staff was superb. Manager on duty was outstanding made sure we had the perfect table and very gracious. Food was elegant and tasty. I would go back for special occasions and to bring guests from out of town. It is about a 35 min drive from our home in Chandler, AZ. The drive down from the mountain at night is gorgeous with the road being lit with just the right amount of light.Special Features:I would recommend this to a friend.
- Not my favorite as a steak loverOpenTable Diner Since 2014Dined on 6/6/2014The view was awesome. We love filets and lobster. Usually nice restaurants know how to cook a medium rare filet. These were overdone. We sent them back and received a pair that were closer but didn't want to ask a second time.Special Features:
- The service and food was greatjimphxDined on 6/6/2014My wife and I were celebrating a special occasion and you made it into a special evening. Thank you. JimSpecial Features:


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Hi i'm about to engage in a photobook creation session, but i'm finding the thought of resizing images a bit of a pain and headache..
My images are from the Pentax K7, but when i import in raw format, they show up as 240 PPI.
My worry is that blurb print at 300 DPI and i need to resize to sustain 100% image quality.
I've worked out that 13" x 11.5" X 240 PPI = an image size of 3120 X 2760
If i used a higher image res will it look shat when printed due to the 300dpi bit?
Is this correct?
Does that mean my image will look best at this resolution?
Why is a 14.5mb camera not 300 PPI ? is it meant to be?
i'm confused as blurb require 300 DPI (print spec)
aghhh its doing my head in, as i thought i could just bang my images in there and off i went but, its proving to have more method...
Any help would be greatful.


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'Duck Dynasty' success thrives on Christian stereotypes
A show capitalizing on Southern Christian stereotypes has snowballed into success, with faith and duck hunting creating a recipe for a ratings sensation on "Duck Dynasty."
The A&E show drew nationwide attention last week after its season premiere attracted 11.8 million viewers, becoming the most-watched reality premiere in history.
Put into perspective, the show drew more viewers than the highest viewed episodes of "Breaking Bad" and "Mad Men" combined.
The show follows members of the extended Robertson clan, the family that runs the Duck Commander hunting supply company in Louisiana. During its inaugural season in 2008, the show attracted a mere 1.4 million viewers.
The show is probably best known for the gun-toting Robertsons' Southern drawl, unruly beards and camouflage wardrobe.
But between TLC's "19 Kids and Counting" and National Geographic Channel's upcoming "Snake Salvation," the "Duck Dynasty" portrayal of rural Southern Christians may be among the most tame in the reality TV genre.
"There's a risk that someone could watch the show and think all Christians are like that, but that would come from a place of ignorance," said Jennifer Wishon, a correspondent for the Christian Broadcasting Network."They're just guys from Louisiana who like to make duck calls and hunt and that doesn't represent the interests of all Christians."
The Robertsons don't shy away from social issues. In a speech to a pregnancy center that has gained recent attention, patriarch Phil Robertson decried the hippie generation and abortion, saying, "That movement lured 60 million babies out of their mothers' wombs." Jase and Missy Robertson have suggested that they waited until marriage to have sex.
"Our faith is the main part of our lives, but it's better to be subtle," said Alan Robertson, the beardless fourth brother of the clan. "We don't want to make it like 'The 700 Club for Rednecks.'"
The Robertsons have taken their message on the road; Alan and Phil Robertson filled in for Rick Warren at Saddleback Church, sharing about the patriarch's alcoholic past and marital troubles.
Decrying the state of the nation, Phil Robertson suggested "if the founding fathers of this country could see how degraded American morality has become, they would hang their heads in shame."
Phil Robertson told The Christian Chronicle that he and his sons Alan and Jase preach the same message of faith, repentance and baptism wherever they're invited.
"We feel like we're God's family for all Christians, mainly to try to get the message out to non-Christians," Alan Robertson said.
Hundreds of people have shown up at the family's church, said senior pastor Mike Kellett. "I tell people, 'If you want to put your eyes on them, come to church!'" he said.
At the end of each show, the Robertsons join in prayer together, something visitors note as they come through the church.
"I think there are a lot of families that wish they would gather around the table and pray like that," Kellett said. "I think it hits a nerve."
While "Breaking Bad" has gotten most of the press attention, "Duck Dynasty" has won the ratings race, said Craig Detweiler, a communications professor at Pepperdine University, a school associated with Churches of Christ.
"There hasn't been such a beloved depicting of Southern charm since 'The Andy Griffith Show,'" said Detweiler, who grew up in Charlotte, N.C.
The show finds a smart way to combine family, food, faith and really long beards, he said.
"There are a lot of complaints about the reality TV genre, but there are far more Christians portrayed on America as a result," Detweiler said. "The beard gets longer and the ratings keep going up. They're laughing all the way to the bank."
The show doesn't appeal to everyone, though. Nancy French, an evangelical who blogs often on reality television for Patheos, said she and her husband have kept the show at arm's length. Having grown up in rural Tennessee in the Churches of Christ, she is pretty familiar with the Duck Dynasty-type.
"It just didn't satisfy whatever 'escapist' itch we need scratched in reality TV watching perhaps," French said. "But I have always liked the idea of people with my values being represented in pop culture."
The show likely strikes a chord because the Robertsons can control their image within the reality TV genre, said Larry Eskridge, associate director of the Institute for the Study of American Evangelicals.
"The Duck Dynasty fan is laughing and praying with the Robertsons instead of laughing at and gawking at them," Eskridge said. "I think that scores nicely with the audience to see folks from that subculture poking fun at themselves as opposed to outsiders doing it.


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Efficiency with Predictive Analytics
Deloitte Maturity Analytics Program (DMAP)DOWNLOAD
Evolving food safety standards and regulatory requirements, coupled with increased supply chain complexities, may result in higher costs of compliance. Organizations are streamlining standards management and rationalizing their compliance programs to minimize the cost of compliance and identify predictive indicators to reduce the likelihood of non-compliance.
The Deloitte Maturity Analytics Program (DMAP) can help check the sufficiency of process documentation sought by regulatory inspectors and third-party auditors. It allows a company to monitor for consistent execution of company standard operating procedures (SOP) on a near real-time basis, provides trend analyses, identifies predictive indicators and can benchmark existing programs against leading industry practices. Our predictive analytics provides dashboard visibility into key performance metrics and drivers across each geographic area, supply chain node, facility, process, production line, or worker shift to identify root cause issues.
DMAP leverages Deloitte subject matter industry specialists with over 200+ cumulative years of industry experience to conduct in-depth assessments to identify gaps and benchmark programs.
A mid-cap US beverage manufacturer was looking to drive efficiencies and cost down in its quality department. The main focus was to look at a better way to assess compliance with regulatory and internal operating policies.
Opportunities were promptly identified. Within the first week, DMAP analysts identified specific areas for operational efficiencies and cost savings. Process improvements identified through the work performed resulted in an overall potential annual savings of $835,000.
As used in this document, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.


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Whoa! You've never been this excited about a hoodie before, but the Flammo Brand pullover by Hurley exudes so much awesomeness that you just can't resist! This fleece-lined hoodie features contrast-colored sleeves and an embroidered Hurley patch on the left side of the chest. Just imagine how excited everyone else will be when they see you in this sweatshirt. Better hurry up and grab it!
- 80% Cotton/20% Polyester
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- Imported
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- Soft fleece lining
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Monochrome remains a key trend this Autumn/Winter and we have a gorgeous selection of black and white must haves for you here at Wallis. Black and white patterned dresses, printed shirts and trousers make up this stunning collection.
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UM-Dearborns iLabs eCities research recognizes 45 Michigan communities developing a positive entrepreneurial climate
November 14, 2011
DETROIT, November 14, 2011 Auburn Hills, Frankenmuth, Grand Rapids, Novi, Port Huron, Rochester Hills and Wixom have been identified as the top performing communities at fostering entrepreneurial growth and economic development in an annual study by researchers at the iLabs, University of Michigan-Dearborns Center for Innovation Research.These seven top performing communities demonstrate that they understand what small businesses need to be successful by communicating with them and providing connections to broader resources and insight on trends, said Tim Davis, director of iLabs.
Businesses are the engines of growth and development in todays economy with government establishing the rules and environment to make this happen. A collaborative and constructive dialogue between business and government is the only way we can balance the needs of businesses and society at large to provide for a peaceful and harmonious coexistence, said Pavan V. Muzumdar, managing director, Pieris Capital, LLC and one of the entrepreneurial reviewers for the study.
In addition, 37 other communities across the State that performed well in eCities 2011 have been identified as five and four star communities.
Five-Star Communities
* denotes top performer
Charter Township of Meridian
City of Kentwood
City of Tecumseh
Four-Star Communities
* denotes top performer
Alpine Township
City of Alpena
City of Novi *
The eCities research surveyed more than 100 communities in the State of Michigan who are home to 36% of Michigan residents and 44% of its college graduates. These communities also had more than $1 billion in commercial construction last year and more than half of them share services with other communities.
We are pleased to have participation from so many communities throughout the state in eCities 2011, said Davis. The focus of this project is assisting local communities by identifying best practices and methods that they can implement which will aid with job growth strategies, economic diversification, and development of entrepreneurs.
The communities will be honored at a ceremony at UM-Dearborn on Wednesday, Nov. 16, with Martin Dober, senior vice president of entrepreneurship & innovation, Michigan Economic Development Corporation, providing the keynote address at the event.
The annual eCities research project, which began in 2007, uses data supplied by the participants as well as other public records to assemble a six-factor, 32-item index of entrepreneurial activity, looking at such factors as clustering, incentives, growth, policies, community and education. The study focuses on entrepreneurship because of its importance to expansion and diversification of Michigans regional economies and the impact small businesses have on job creation. To date, 138 communities across Michigan have participated in the study.
About University of Michigan-Dearborn
Founded in 1959 with a gift of just over 200 acres of land and $6.5 million from the Ford Motor Company, University of Michigan-Dearborn is a metropolitan university serving southeastern Michigan, committed to excellence rooted in strong academics, innovative research and programming and civic engagement. The University has nearly 8,900 students pursuing more than 100 bachelor's, masters, doctoral and professional degrees in liberal arts and sciences, engineering, business and education. A top-ranked university with a faculty devoted to teaching, and students committed to achievement, UM-Dearborn has been shaped by its history of partnering with local leaders and communities, and is committed to finding solutions for the challenges that face the region.
Beth Marmarelli


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EC4.05 'Base=.P439, Engine=.E609' Firmware Release Notes and Firmware Availability for the Lexmark Lexmark MS710, MS711, MS810, MS811, MS812, and MS5163dn (June 2014)
|Document ID:RE186
|Lexmark M5163dn
|Lexmark MS710
|Lexmark MS711
|Lexmark MS810n / MS810dn / MS810dtn
|Lexmark MS811
|Lexmark MS812dn / MS812dtn
Firmware release notes (June 2014)
Version and download file information
Firmware updates enhance the performance of existing features, add new features and/or address issues found on our product(s).
|Download File & Filename(s)
|Latest Firmware Code Level
*This Windows utility automates the firmware flash procedure if an active network connection is available between client and printer.
NOTES: Periodic printer firmware updates address end-user performance issues, provide new functionality, and provide performance improvements. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toner and ink), software, or interfaces to stop working. Authorized use of genuine products will not be affected.
|Firmware file...
|Standard base models
See update methods below for additional firmware update instructions if you need to send the firmware.fls file to the printer. This is only necessary if you cannot utilize the automated firmware update utility (.exe) file.
Note: Macintosh users will require the PrinterFileLoader application to send the .fls file to the printer.
|DLE*-equipped models:
*Downloadable language emulator
Addressed an issue that could lead to a 950.01 NVRAM Mismatch error when upgrading a device directly from EC0 firmware (initial start-of-production release) to EC4 firmware (P436).
NOTE: Firmware updates are cumulative, so items listed below are also addressed with the latest firmware available.
Base: LW40.DN.P436
Functional Enhancements:
Field Issues, Fixes and Other Improvements:
Field Service related enhancements:
Engine: FDN.DN.E609 (Changes in Printer Firmware since FDN.DN.E509)
Functional Enhancements:
Field Service related enhancements:
EC3 BASE: LW30.DN.P328 (October 2013)
Functional Enhancements (Added or Improved)
Field Issues, Fixes and Other Improvements
Network/ Security
User Control
Other Software/Solutions/Functionality
Functional Enhancements:
Functional Enhancements
* Engine
AirPrint and the AirPrint Logo are trademarks of Apple Inc.
Field Issues and Fixes
* Engine
EC1.1 Release Notes (January '13)
Functional Enhancements
Error code for this new intervention is "10.xx".
Error code for this new intervention is "24x.08".
x denotes the originating tray number or location of the double-sheet feed.
Field Issues and Fixes
Functional Enhancements and Fixes
* Upgrade to Active Directory integration services.
**Users that have recently installed fuser-only kits will now get a preventative maintenance message to replace the Roller Kit after a certain number of pages.
Firmware update recommendations
Step 1: Check your printer's current code levels. See "How to Check Printer Firmware Levels" below if you are unfamiliar with this procedure.
|If your printer is ...
|At the latest firmware level described in this article... Example.
|You are experiencing an issue with the device
|Stop here, and contact Lexmark Technical Support.
|Specific to a DLE or other function not identified in this article...
Example under "Menu Settings" page that illustrates a printer with an installed DLE option card.
If printer firmware (Base) code ≤ .P328 and Engine code ≤ .E509
|You are experiencing an issue with the device, or you would like to possibly enhance product functionality...
|Reference the Release Notes in an attempt to identify your issue, or continue to Step 2.
Step 2: Download and update printer firmware. See Firmware Availability above.
After downloading and extracting the files, you will update the device using the Windows automated flash file (.exe) or select your flash (.fls) update method below
Other .FLS file update methods
Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection during the update process.
|Firmware Flash Methods (.fls file extensions)
|Recommended Use
|Embedded Web Server (EWS)
|Open your internet browser and enter the IP address of the printer. Select Settings > Update Firmware.
|You have network access to the printer's embedded web server.
|USB utility
|Click here for detailed steps.
|Seldom used, but a good alternative flash method for USB-attached printers
|USB thumb drive
Click here for recovery information if this method fails.
|A standalone printer without computer access
|Click here for detailed steps.
|No HTTP (EWS) access and no access to a Microsoft Windows-based computer
|MarkVision Professional or the latest MarkVision Enterprise
|Visit http://www.markvisionprofessional.com to download the latest User's Guide and perform a search on Print Server updates or Generic File downloads.
|Large printer fleets
|Printer File Loader
|Click here for detailed steps.
|Macintosh users
How to check printer firmware levels
To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this purpose.
Checking firmware levels via Printer Menu's Setting page:
|Press the Menu button on the Operator Panel.
|Touch Reports.
|Touch Menu Settings Page to start printing.
Look for the code level under "Device Information".
Checking firmware levels via the printer's embedded web server (EWS):
|Launch your internet browser application.
|After http://, enter the printer's IP address.
Click on Reports.
|Click on Device Information.
If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce callbacks.