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The trade deadline is here! Today! And even though we had a few trades already go down, more are sure to proliferate through the league office. Hopefully the NBA has faster fax machines than the NFL. I mean, seriously on that Elvis Dumervil thing?! BREAKING NEWS! The Heat trade LeBron James to Cleveland for Anthony Bennett, but the trade was sent just over a month too late. Reports indicate it was sent on April 1st. Hah! Sent from some hooligan named David Stern… You've been punked Adam Silver! Back to reality, we've seen Marcus Thornton get traded to the grandpa Nets for Jason Terry and Reggie Evans and Steve Blake get all his fantasy value decapitated Hershel-Walking Dead style by getting shipped to the Warriors for Kent Bazemore and MarShon Brooks. The takeaways thus far is you can cut Blake in virtually all leagues, and in deeper leagues I actually think Reggie Evans could start at some point as the Kings 4. Jason Thompson is one of the many rumored on the trading block which would open up that role. I'm not saying Evans would play 30 minutes or anything, but could maybe average 8 boards a game while doing nothing else in the typical Evans fashion. So when I say deeper leagues, I mean deeeeeeper. We'll recap the rest of the trades in tomorrow morning's piece as well as in the comments throughout the afternoon to help with your fantasy moves. Here's what else went down in NBA action:Please, blog, may I have some more?
Jeff Teague
And we're back baby! The All-Star break in Nawleans has come and gone, with a disappointing dunk contest, no bounce passes in the skills contest (yeah, what was up with that Prez?!) and All-Star jerseys that made the finale look like an adult rec league game on a Thursday night. "Help, I think Stanley has a hernia!" I was constantly thinking to myself about the Major League quote, but the opposite. Brian Scalabrine or Matt Bonner coming into their first practice with sleeves and a hat on, and their coaches were like, "We don't wear caps and sleeves at this level son!" Sure made that coach look stupid on Sunday night! And if you're a Cleveland fan, you've got to be thinking, "Crikey wtf is going on!?" after seeing Kyrie Irving and Dion Waiters go off in their respective ASB games over the weekend. Then to see neither of them do anything against the 76ers last night! To be fair, the Cavs let their scrubs do all their damage in a blowout. So I guess if Cavs are thinking crikey, Philly fans are thinking, "if we don't win 20 games this year, I'm giving up cheesesteaks!" Drastic? Probably. Be liking asking me to give up that delicious BBQ. Now I'm all sorts of hungry… How did this get into food? Let's just dive right in to last night's return to action, like how you'd dive into an all-you-can-eat Southern food buffet with mac & cheese, hush puppies, chopped BBQ, whole BBQ, biscuits & gravy, and then, and then…:Please, blog, may I have some more?
As we mentioned a few months ago, the Philadelphia 76ers D is bad. Like D League bad. They could use some D league! At one point, they were close to 8 points a game worse than the the 29th worst team defense. But with the Lakers having all sorts of problems, they've entered the bottom feeders with Philly giving up a league worst 109.9 a game, LA now 29th at 106.2, then third is at 103.8. Suffice to say – soft D. Kinda like in the word djent. Any metal fans out there? Or in Django Unchained. The big benefactor last night was another huge game from Jeff Green, who shot 11-18 (5-7 3PTM 9-12 FT) for 36/8/2/0/2. Should've been doing this all year! Green had that even bigger 39-point outburst two weeks ago against the Wizards, so that's two biguns sandwiched with cold cuts of bleh. Kinda like a $5 footlong when you choose meatball but have to eat it later… Stevens said a couple of days ago that they need to get Green the ball in the post and in transition more. I guess that equals making 5 of your 7 threes! Hah. While I do think Green will be better, and the return and minutes exansion of Rajon Rondo to help create better oppotunies will help, if you can get some really solid top-60ish value in a sell-high, run and do it. You may be saying, "top-60, this JB is reaching too high!" Heading into the year, ranked 63 in Yahoo and ESPN at 58! And I had him at… Yeah I don't wanna talk about it. So getting draft day value at 100% would be very nice. Much lower than that and I'm still holding. Here's what else I saw on a busy night of NBA action:Please, blog, may I have some more?
I could tell what JB was thinking just from the look in his eyes, or what I could see of them, but he had to verbalize it, "Come on I really don't want to do this." I'm sure he didn't but a lost bet has consequences. It was time to go play some 2-on-2 tournament basketball and he looked ready. He was carrying his basketball in one hand, his sandals in the other, and sporting a bright orange and pink spandex leotard, which can you believe has to be special ordered. I thought the big and tall store would have a couple to choose from but they don't. Anyway where was I, oh yeah, and a matching blindfold with a couple tiny holes poked out. For safety. At this point there was no escaping our fate, JB knew that what he wanted was no longer relevant. When we finally arrived we were ready to ball. I knew we needed to make an impression so in a show of intimidation I threw my shirt off revealing my shiny black Tom Selleck-esque body fur, pulled my socks up high and tight, and mean mugged those fools as hard as I could.Please, blog, may I have some more?
Deron Williams could sell Citizen Eco-Drive watches too! "Be precise! Be powerful! And whatever you do, don't in-bounds the ball on a terrible underthrown pass when you're up a point with seconds to go!" Just an awful way for the Nets to drop a game last night, as one of my favorite underrated guys right now Patrick Patterson stole Deron's pass and buried a game-winner. If only that was a fantasy category! While you may have been suckered in thinking I'm gonna talk about Deron, Pit Pat is who I want to lead with, who ended with a 15/3/1/2/0 night, punctuated by that steal and dos points on that last play. In 22 minutes he shot 6-11, hit a three, and is playing pretty well in limited time. In only 23:12 a game thus far in 2014, 11/5.6/1.6/0.8/0.6 with a trey a night. Dem fightin' numbers! Obviously was on the court in the critical juncture last night, and pulled a Richard Sherman defensive play. Plus he played after breaking his nose Saturday! Dem fightin' numbers! Only owned in 12% of Yahoo leagues, Pit Pat's strong play should have him on the brink of high 20 minutes a game. Not like he's playing for the Bucks or anything! Sure he's behind Amir Johnson, but Amir was quiet last night in 30 minutes (8/6/1/0/1) and Tyler Hansbrough is still out with a psycho ankle. If you step up in an opportunity, rewards shall be reaped! Just don't typo that last word without the first "e". Like I almost did! Hashtag edetting. Here's what else I saw last night in NBA action:Please, blog, may I have some more?
Ross can! Rosssssss can! Ross can get me the tickets! Somebody call the Police, because Terrence Ross is on fire! Or, ummm, do we call the Mounties? I plain just don't know… But if anyone (aherm, me) had to feel the Sting of that 51-point outburst against them – out of so left field from Ross that it was out of the Pacific Ocean – then you're certainly sending a message in a bottle to the fantasy gods asking "Whyyyyyy?!" 51/9/1/1/0 shooting 16-29 and hitting 10 Harvey's Trays. "What's with the sit-com references today JB?!" Yeah, no one will get that last one… Sit-coms are always fun, light, and don't end on Sunday nights with me throwing things. "Enough about you, JB!" Damn, commenters are angry this morning! DeMar DeRozan sprained his foot in that game, and while Ross was already hot, no DeRozan helped him get hotter. "Hansel is so hot right now." DeRozan looks like he'll miss at least a few games – already not traveling tonight – making Ross a must-own for this week and the immediate future. The Raptors are all the sudden with 18 less shots a game (no, that's not me throwing out an arbitrary number, that's really DeRozan's FGA a game!) so this is a great opportunity for Jonas Valaciunas as well to go on a solid run. Will be an interesting game tonight at Brooklyn to see how the two younguns perform. Here's what else I saw over the weekend in NBA action:Please, blog, may I have some more?
Last night was a doozy. Flummoxing. I actually had to look up flummoxing to be sure it worked. And it does! But there are numerous things that aren't working for the Kings, mainly Rudy Gay's Achilles and DeMarcus Cousins' ankle. Gay actually wasn't "Leon" down in pain like DeMarcus after DMC fully rolled his ankle, but neither sounds like any sort of fun. With Cousins, the diagnosis is a "moderate sprain" and I gotta say, a big near 300-pounder putting all his weight on an ankle the turns 90 degrees the wrong way doesn't sound moderate. Moderate maybe in the sense that the dude in 127 hours only had to "moderately" scratch his arm to get free! I'd expect at least a few weeks. But, "I'm not a doctor, I'm a pool man!" Then there's Gay's Achilles which you could see in his face he was in bad pain and exited pretty quick, albeit under his own power. We all saw Kobe Bryant limp off under his own power with the torn Achilles, so this one is definitely a hold-your-breath injury. The obvious immediate add in most formats is Derrick Williams, who I kinda disregarded when he was acquired, but now is in a "you-better-be-able-to-score-a-lot-because-we'll-need-it" starting role. Solid 22/11/1 with three treys last night in 40 minutes of duty. Just added him in one league for the ice cold Terrence Ross for example. Ross is like, "hey don't blame me, it's this effin' weather!" Yes – I narrate my fantasy teams. Someday soon I hope to put on a finger puppet show. Here's what else I saw last night in a wild evening of fantasy action:Please, blog, may I have some more?
The Bulls are a lot like the Tanner children. Whatever the hell the name of the youngest the Olsen Twins played is Derrick Rose – all sorts of famous but now all sorts of a mess. The middle one is Kirk Hinrich. Because as soon as he's not on the Bulls anymore, he's gonna become so irrelevant that even Tom Thibodeau will forget who he was the next season. Which leaves us with D.J. who is obviously – D.J. Augustin. I mean, Bob Saget should've just stopped at the first kid! Well I guess there's still upside with the youngest one. This metaphor is tanking JB! I feel as if you readers are starting profanity-laced rants thus far. Just like Bob Saget's stand-up "act"! Hey-oh! So Hinrich got hurt yet again last night, doing something to his hammy. It's almost as if you can predict injuries! Part of my gravitation to D.J. was not only how well he was fitting with the team, but how brittle Captain Kirk is. I would make a Star Trek parallel, but it's TNG or nothing, son! Besides, the TV show metaphors are a strong 0/1 this morning… Augustin is in line for huge run and in 37 minutes last night went 27/4/4 with 5 threes. I expect pretty high-teen scoring and 6-8 dimes a night with a couple of treys while Hinrich is out, then maintaining the starting role when Hinrich is back with minimal dropoff. More-or-less a must own in all leagues, and I've been Bull[hah!]ish on him all along. Hopefully you've scooped him up and held on to him. Here's what else I saw in fantasy hoops on a busy day of MLK action:Please, blog, may I have some more?
Dude, I had the title "Breaking News – Nets File Paperwork To Relocate To London" all ready to go for a Nets open, then saw everyone was saying that… #Groupthink! So let's all sit back and marvel at what Lance Stephenson did last night. The 28/4/4/1/0 line was not his best line on the year, the %s (10-17 FG 3-7 3PTM 5-5 FT) were awesome, sure, but I think he did something ridiculous that was off the stat line. He looked like the best player on the floor. Just look at some of these sick dimes! But you do have to question why he fell over on that second one… Haha… Maybe made them look better than they actually were by flopping around like a fish out of water… Anywho, Stephenson had some concerns with two bad games right when Danny Granger was back, but has quickly quelled those question marks and back on track. With Stephenson cemented, I think it's time to lose George Hill in virtually all formats if you haven't already. Breaking news – I know – and we've talked about it a few times in the comments, but his shocking 81% -ownership in Yahoo combined with last night's 3/3/5 game (marks his highest assist total since December 20th) – it's just not happening. In fact, if you told me heading into the year Stephenson (5.2) would be averaging two more assists a game than Hill (3.3), I might've spontaneously combusted. But hey, it's working for the Pacers and if it ain't broke, don't fix it. Unless of course you're in first place in a 10 or 12-team league and still own Hill… You can fix that! Here's what else I saw last night in fantasy hoops:Please, blog, may I have some more?
Merry Christmas to all! And to all a good night! Well, except for the Hawks, who lost both DeMarre Carroll and Al Horford in last night's double overtime win against the Cavs. Carroll's Christmas carol was about hoping his hand and/or thumb didn't break, as he was in bad pain exiting the game. Diagnosis came out that he has a sprained thumb, and while a non-break is a good news, remember Larry Sanders "just" had a sprained thumb and had to have surgery. Just shatter the champagne bottle you got sprayed with and use it like a weapon like a normal bar fight, Sanders! And to make matters worse, Horford then lost all his Christmas cheer when he hurt his shoulder later in the game and is set for an MRI. It's his right shoulder vs. a left pectoral tear that ended his year in 2012, but neither of these injuries look too good. Big men waiting in the wings for the Hawks (womp womp) Elton Brand, Pero Antic, Gustavo Ayon, and Mike Scott would all stand to get increased roles, especially if both injuries turn out to be serious. I've talked about Scott more than a few times as a guy to keep an eye on should there be injuries, and I think he has the most upside by far to emerge. His per 36 of 18.7/7.7/2.0/0.6 with 1.3 treys while shooting 55% from the field gives him a glimmer of hope to be the fantasy contributor I thought he could be. Here's what else I spotted through the Holidays while opening all of my Brandon Knight basketball cards on Christmas morning:Please, blog, may I have some more?


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live ranking›
Psychology Books List
You should be able to answer the questions "What are the best books about Psychology?" and "What are the most famous Psychology books?" with items on this reading list.
Note that this Psychology book list can be sorted by various information, and most Psychology books can be bought on Amazon with one easy click. If you want to know more about Psychology then this list is the perfect resource for finding more books on the subject.
The list you're viewing has a variety of items, like Zen and the Art of Motorcycle Maintenance: An Inquiry into Values and Think and Grow Rich, in it. You can use this fact-based list to create a new list, re-rank it to fit your views, then publish it.
- 1
A Postcognitive Negation
- 2
The Paradox of Choice: Why More Is Less Barry Schwartz
- 3
Body Language
- 4
A General Theory of Love Thomas Lewis
- 5
Sex Differences in Cognitive Abilities Diane F. Halpern
- 6
The Velvet Underground Michael Leigh
- 7
Measuring the Mind Denny Borsboom
- 8
The Insanity of Normality Arno Gruen
- 9
Your Erroneous Zones Wayne Dyer
- 10
Akkulturationsstress von Migranten Nkechi Madubuko
- 11
The International Library of Psychology, Philosophy and Scientific Method
- 12
The Bridge of Silver Wings Aberjhani
- 13
The Emotion Machine Marvin Minsky
- 14
- 15
Love and Hate
- 16
Race Differences in Intelligence: An Evolutionary Analysis Richard Lynn
- 17
Delivered from Distraction
- 18
Psychology Don H. Hockenbury
- 19
Integral Life Practice Starter Kit Ken Wilber
- 20
Man and His Symbols
- 21
The Gene Illusion
- 22
Zen and the Brain James H. Austin
- 23
The Mask of Sanity
- 24
All Cats Have Asperger Syndrome Kathy Hoopmann
- 25
Last Child in the Woods Richard Louv
items 1 - 25 of 567

subset: commoncrawl


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Only one Detroit Red Wing saw action in day five of the 2014 World Championship in Minsk, Belarus.
Gustav Nyquist was on the ice for Sweden. Justin Abdelkader and Danny DeKeyser with USA, Tomas Tatar with Slovakia, and Jakub Kindl with the Czech Republic all had the day off.
Sweden battled against their northern neighbor, Norway.
Sweden vs Norway
Gustav Nyquist had 14:26 minutes of ice time, pick up an assist, and was a plus one on the day. Nyquist was fore-checking and back-checking was fantastic during the game and because of his fore-checking he was able to create opportunities for himself and his teammates. His passes were always on target and his pass to Klasen out front for the goal was a thing of beauty.
Unfortunately, Nyquist was not able to register a shot in net in the game because if he had it would have been an empty net goal for the young Swede. Norway pulled their goalie in the final minutes and Nyquist was on a one-on-one in the Norse zone, but when he went to shoot the defenseman went down and just got enough of the puck to deflect it wide. Nyquist then sent the puck out front to his linemates, but neither were able to put the puck on net.
It does trouble me that Sweden is using Nyquist as a net-front on the second power play unit, but anytime Nyquist is on the ice good things have happened for Sweden.
Sweden beat Norway 2-1.
Detroit Red Wings in action May, 13th
Jakub Kindl and the Czech Republic will be up against Italy at 9:45 a.m. EDT.
Tomas Tatar and Slovakia will be playing against Norway at 1:45 p.m. EDT.
Justin Abdelkader, Danny DeKeyser, and Gustav Nyquist have the day off.


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and found 14 items
649cc, 70bhp, 130mph, Insurance group
The outgoing ER-6f was already a very popular bike and thankfully Kawasaki haven't felt the need to radically alter it, rather improve its slight failings and make a good bike even better. The new chassis and looks are improved and the fairing adds an element of practicality that its naked brother, the ER-6n, is lacking. The seat height is low, ...
250cc, 21bhp, 70mph, Insurance group 7
Yamaha's YP 250R X-Max is a middleweight twist-and-go 'maxi-scooter'. It has all the practicalities of a conventional scooter with a bit more oomph for longer journeys and decent-sized wheels and tyres for cornering confidence.
49cc, bhp, 30mph, Insurance group 2
This is the basic Aprilia SR 50, called the SR 50 Street. There's also a higher-spec SR 50 R and SR 50 R Factory. With lots of styling cues taken from Aprilia's fire-breathing superbikes, this 50cc scooter gives Italian style to restricted licence holders. Although it only does 30mph, there are lots of performance parts available to improve speed, braking ...
885cc, 70bhp, 120mph, Insurance group 13
The Triumph Adventurer, a cruiser style version of the Thunderbird, adds dollop of crass to already glittery, faux concoction. It's an OK motorcycle, thanks mostly to the stupendous Triumph triple engine, but the Triumph Adventurer is about as cool and stylish as purple velvet loon pants. Oh, did someone say they're back in?
599cc, 100bhp, 145mph, Insurance group 14
If you're after a versatile sports-touring motorcycle, with a reliable engine, decent suspension and braking, plus the ability to carry two people plus kit for a two week holiday, the Yamaha YZF600R Thundercat is damn-near perfect. The Thundercat makes a real alternative to the VFR750/800 series and is very underrated.
955cc, 120bhp, 150mph, Insurance group 14
The Triumph Speed Triple is one of the second generation of Hinckley Triumphs that, in the late 1990s, really put them back on the map. The Speed Triple is essentially a naked, upright, 'streetfightered' Daytona, but it's a surprising winner that's not only brimful of bad boy character, but also manages to employ the wonderful and unique 955 triple motor ...
996cc, 125bhp, 165mph, Insurance group 15
The Suzuki TL1000S is a motorcycle which has become the Freddie Kreuger of biking. But it's not that evil really, it just suffers from a poor rear shock design that overheats far too easily. You can go fast on the TL1000S if you know what you're doing and take time setting the bike's suspension, but the Suzuki TL1000S will always retain the ...
996cc, 135bhp, 165mph, Insurance group 16
The Suzuki TL1000 range feature one of the truly great V-twin engines, in some of the most unpredictable handling chassis ever devised. The Suzuki TL1000R has an improved rear shock, which doesn't misbehave so much as the TL1000S model's, but both motorcycles get so light at the front end, so very easily with all that V-twin grunt on tap. The ...
499cc, 57bhp, 120mph, Insurance group 9
The Honda CB500 is a first big motorcycle you'll never want to sell. It's huge fun because it's so confidence-inspiring, meaning you can take it anywhere and it'll make you feel you can push your limits. Very competent: commuters and couriers love Honda CB500s for their reliability and all-round, top-notch performance. In all aspects, the Honda CB500's a winner.
885cc, 70bhp, 125mph, Insurance group 13
Surprisingly cool, versatile and fun retro – indeed one of the first. Triumph Thunderbird 900 took the pleasing and fruity Triumph Trident and refashioned it into an althogether more stylish package. There's handling, comfort and decent poke inside those cream and chrome walls, while cred is guaranteed by the name on the tank. Nice.
Save money by comparing quotes. It's quick and easy
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Motorcycle Cover | Cheap Motorcycle Insurance | Moped Insurance | Scooter Insurance | 125 Insurance | Work Experience | Complaints Policy
Car Magazine | Empire | FHM | Parkers | LRO | Today's Golfer | Zoo
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I saw this and had to wonder: What was that octopus doing inside the bottle to begin with? Jess Zimmerman at Grist suspects the octopus is using it as a tiny house. If so, does that make it a recycling success story?
« 7 cuts to Oregon's natural resources budget
Earthbags: A green building alternative to cement »


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3936-3998 Hollister Avenue has a Walk Score of 29 out of 100. This location is a Car-Dependent neighborhood so most errands require a car.
This location is in Carmichael. Nearby parks include Jensen Garden Park, Stollwood Park and Bannister Park.
Nearby schools include Albert Schweitzer Elementary School, Faith Lutheran School and John Barrett Middle School.
The closest grocery stores are Tak Food Market, Maxee Mart Liquor and Raley's.
Nearby coffee shops include Boulevard Coffee Roasting Company, Mirabelle Cafe and City Brew Coffee and Bagels. Nearby restaurants include Round Table Pizza, Takieng Thai Cuisine and Bella -V's Grill.
3936-3998 Hollister Avenue is near Jensen Garden Park, Stollwood Park and Jan Park (undeveloped).


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The Bucks and Heat face off for the second time in four days tonight, and Miami could again be without a few of its key contributors. Per Associated Press Heat beat writer Tim Reynolds, Dwyane Wade and Greg Oden are doubtful to play, while LeBron James (back) and Ray Allen may also sit out:
LeBron (back) went through the shootaround today. "Dunked a couple times," Spo said. I take it that's a good sign.
— Tim Reynolds (@ByTimReynolds) April 2, 2014
Wade's work this morning was on the side, per coach Erik Spoelstra.
— Tim Reynolds (@ByTimReynolds) April 2, 2014
Wade doing "corrective exercises," now back to conditioning, Spo says.
— Tim Reynolds (@ByTimReynolds) April 2, 2014
Ray Allen participated in shootaround. Wade and Oden remain doubtful.
— Tim Reynolds (@ByTimReynolds) April 2, 2014
Allen has not played since Mar. 24 due to an illness, while Wade has missed the last three games after tweaking his hamstring during last week's loss to the Pacers. Oden is coping with back pain and an absence would be his fourth straight. James is the most likely of the four to play Wednesday, though all signs point to Miami resting its superstar for at least a game or two prior to the start of the playoffs.
Wednesday's action tips off from AmericanAirlines Arena at 6:30 PM Central.
Tags: Bucks Dwyane Wade Greg Oden Lebron James Milwaukee Bucks Ray Allen


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An evening of music, dance and storyrelling based on 'One Man's Journey to Heaven' .Find out more ›
An evening of varied fascinating movements, poignant words of wisdom and wit, eloquent hand gestures and soulful music...Find out more ›
Ashtanga Yoga classes at Kala Sangam Arts Centre every Sat at 10:30amFind out more ›
Photo Courtesy: City of Bradford Metropolitan Council His Excellence Mr Ranjan Mathai High Commissioner of India visited Kala Sangam on 3rd September 2014Find out more ›
Vijay presents the compositions of of nine composers to celebrate the festival of lights Diwali.Find out more ›
Come and join us in celebrating Kala Sangam Academy's achievements in this showcase.Find out more ›
Experience the melody and magic of Vijay's Vichitra Veena at the Nav Utsav Concert
Kala Sangam Arts Centre is a versatile venue that can host variety of events and functions. In addition the Centre includes a new studio theatre with stage lighting/sound systems and more...
Kala Sangam has been shortlisted in the...Read more ›
Navaratri or the 'nine nights' when one...Read more ›
Stay informed on Kala Sangam news, events and exhibitions with our e-newsletter.
Quote of the day "American Jewish, but in this case, I think, you have now perhaps pointed us in a direction of a new interest in this repertoire." - Sir Neville Marriner, 1924- , English conductor


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Sign up for Yardbarker's daily Top 10 newsletter, the Morning Bark! Customize to get news on your favorite sports and teams.
San Diego Chargers: Underrated Players Ready to Surprise the NFL
Underrated players that are poised to make their mark are everywhere around the NFL. They pop out each season and work to make their names known. Last season, King Dunlap, Keenan Allen and Danny Woodhead were a few of those players on the San Diego Chargers, but who are those "players" this season? SS Marcus Gilchrist- As a nickel CB before 2013, Gilchrist was converted into...
Via Standing O Sports
June 02, 2014 | Discuss
Brutal collision between two Chargers sends shards of helmet flying
A brutal collision between Chargers defenders Marcus Gilchrist and Reggie Walker during the fourth quarter of Sunday's divisional matchup between San Diego and Denver resulted in a destroyed helmet and a scary injury. As you can see in the GIF above, Gilchrist and Walker collided helmet-to-helmet and pieces of Gilchrist's lid went flying everywhere upon impact. Gilchrist was...
Via Next Impulse Sports
January 12, 2014 | Discuss
Danny Woodhead, Marcus Gilchrist also out of Chargers' preseason game
Via the U-T San Diego's Michael Gehlken, running back Danny Woodhead and and cornerback/fill-in strong safety Marcus Gilchrist will also miss San Diego Chargers' preseason game against the Seattle Seahawks. Gilchrist will be sitting out due to a hamstring issue and will be replaced in the game by Darrell Stuckey. Woodhead has been held out of practice since Friday with an unknown...
Via Pro Football Zone
August 07, 2013 | Discuss
Marcus Gilchrist's transition to safety going has been "outstanding"
Going into training camp, the San Diego Chargers have been using cornerback Marcus Gilchrist to fill in at strong safety while Brandon Taylor rehabs a torn ACL. According to his defensive coordinator, John Pagano, Gilchrist has been doing much better than just filling in. On an interview with Darren Smith on the Mighty 1090, Pagano says Gilchrist's "transformation to safety has...
Via Pro Football Zone
July 30, 2013 | Discuss
Will Chargers Soar with Another Eagle?
The Chargers, yet again, need help at corner. Antoine Cason and Marcus Gilchrist were benched at points last year, while Quentin Jammer will soon move to safety. One option is taking a mid-round flier on Donnie Fletcher; the physical DB from BC helps us explore that idea in this exclusive interview.
Via sdg.scout.com
February 06, 2012 | Discuss
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|Source: DVDscr (Mp4)
|Released On: 18 Feb 2012
|Genre: Action | Romance
|Starcast: Sunil,Isha Chawla
|Duration: Unknown
|Description: Poola Rangadu movie is a action comedy based movie. In which, Sunil playing the title role along with Isha Chawla in female lead. Most interesting thing is Sunil will be showing his six pack abs in this mov
|Poola Rangadu-DVDscr-1.mp4 [61.28 MB]
|Poola Rangadu-DVDscr-2.mp4 [67.26 MB]
|Poola Rangadu-DVDscr-3.mp4 [54.54 MB]
|Poola Rangadu-DVDscr-4.mp4 [64.32 MB]
|Full AVI Mobile Movies | Full Bollywood MP4 Videos


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Jason Animatronic
Lifesize Michael Myers Animatronic
…The slightest sound or motion will set him off - he moves his head, arms and body in a menacing and altogether terrifying manner as the Halloween movie theme plays. The lifesize Michael Myers Animatronic figure is an essential addition to your personal house of horrors - get him before its too late.
Jason Sack Mask
Get the classic serial killer look from the legend himself - Jason Vorhees. This officially licensed Jason Sack Mask will guarantee quite a few scares! So have fun with it!
Misfortune Teller Animated Decoration
Beware of what you wish for when you decorate your haunted carnival scene with this Misfortune Teller Animated Decoration. The two faced gypsy speaks creepy sayings and fortunes to those who ask for her expertise!
Life-sized Heads up Harry Animatronic Prop
Have you ever been so angry you want to rip someone's head off? Harry's been there and done that! The life-sized Heads Up Harry animated prop is just the thing when you're at your wit's end - stand him in a corner and watch as the motion activated fellow's eyes and mouth move and an eerie glow…
Lifesize Hellraiser Pinhead Animatronic
…yourself and scare everyone else with this highly detailed Clive Barker Hellraiser Pinhead Animatronic. Demon to some, angel to others - direct from the Labyrinth, this Lifesize Hellraiser Pinhead Animatronic moves his head and mouth and he holds the illuminated Lament Configuration box. The over…
The Exorcist Regan MacNeil Animated Standing Prop
The Exorcist was named the scariest movie of all time and for good reason - evil possesses a young girl and despite her mother's increasingly desperate attempts to get her daughter back, there seems to be no stopping it. In the face of the Devil, can faith prevail? We can't say for certain but we…
Grave Mourner Decoration
Is she morning or dancing over his grave? You decide when you invite the Grave Mourner to your party. Her mouth is agape in a permanent scream and her eyes glow with a rage that will pierce the darkest night - don't cross her path or your grave may be next.
Possessed Baby
Prank your friends and family with the Possessed Baby prop! This haunting baby carriage features an animatronic baby that pops up to startle each onlooker. Features lights, sound and volume control, complete with a remote. The remote features a button that makes the baby cry, and when people come to…
Resurrection Mary Animated Prop
Some folks just don't know when the party's over - Resurrection Mary won't leave, ever! Turn heads when, at the slightest sound, this animated prop pushes down her tombstone to rise up - her head starts to glow and spin in a horrifying reminder that there is an afterlife and it's coming to get you.…
Scary Clown Mirror
Who's the scariest of them all? This Scary Clown Mirror tops each and every one! Activated by sound and light sensors this decoration speaks several creepy phrases, moves and lights up. Hang it on a wall and listen for the screams of approval!
6' Butler Animated Decoration
Greet your guest and set the right tone on Halloween with this 6' Butler Animated Decoration. This motion sensored animated prop welcomes you with creepy saying and eerie laughter along with LED eyes, a side to side moving head, moving jaw, moving waist, bouncing head and haunting music.
Jason Machete
With this bloody Jason Machete in hand, you will transform into the embodiment of everyone's goriest nightmares. An official replica from Friday the 13th Horror films, this must-have accessory perfectly complements the Jason Vorhees costume (sold separately). Get your hands on this collector's item…
Jason Vorhees Pet Costume
Let your pup slash through Halloween when you dress them in the Jason Vorhees Pet Costume. This black and red hockey jersey comes complete with classic Jason mask.
Jason Mirror Decal
Cover your windows, walls, and mirrors with this creepy Friday the 13th Jason Decal to give your guests a freaky fright! This chilling Halloween cling gives off the illusion that Jason is right there, haunting your home.
Jason Hockey Mask
Freak out your friends in this horrifying hockey mask, whether or not it's Friday the 13th! Straight from the famous scary movie, this classic character mask comes weathered with blood-red streaks, ready to relive the legend of Jason Voorhees and his killer crimes.
Jason Silhouette Window Clings
Freak out your guests with these frightening, five-foot tall, Friday the Thirteenth giant window clings! One design creates a cracked glass effect and the other features a silhouette of the infamous Jason Voorhees. Shine a strobe light from behind for a truly eerie effect!
Friday the 13th Jason Axe
Welcome to Crystal Lake...the woods can get pretty dense around here - you might even need an axe. Wield this awesome Friday the 13th Axe to complete your Jason Voorhees costume, or just scare people because you can! Menacing faux axe is a full 32 inches long - lifesize!
Friday the 13th Jason Corset Costume
Sport some killer style on Halloween when you wear the officially licensed Friday the 13th Jason Corset Costume. This black and red corset features a Jason mask graphic with crossed machetes, complete with a matching skirt and shrug. This look is to die for!
2 Pack Jason Wall Scene Setter
Trick guests into thinking your home is haunted by the real Jason Voorhees with this scary scene setter! This frightening Friday the Thirteenth prop creates the illusion that the creepy criminal is lurking right outside your door, ready to chill, thrill, and kill.
Friday the 13th Jason Adult Costume
Slice and dice them all on Halloween when you wear this classic and officially licensed Friday the 13th Jason adult costume. Directly copied from the classic horror film series, this terrifying costume comes with the signature hockey mask and tattered brown jacket, ready to for slicing and…
Friday 13th Jason Voorhees Deluxe Adult Costume
Scare the pants off that special someone in this authentically detailed Friday the 13th Jason Voorhees deluxe adult costume and see who gets out alive. The tattered jacket features an attached filthy bloodstained shirt along with the legendary hockey mask.
Friday the 13th Deluxe Jason Mask
When it comes to Friday the 13th, the iconic hockey mask says it all. Welcome to Crystal Lake, the water's fine! Celebrate Halloween in this classic Jason Voorhees Deluxe Jason Mask- it's just plain scary. Collector quality.
Halloween Jason Voorhees Hanging Puppet Prop
He personifies menace, malice and madness. For him, every day is Halloween and every night is killing time. He is Jason Voorhees, and he is looking for his next victim. Hang this officially licensed Jason Voorhees Hanging Puppet Prop and run, before he gets you!
Halloween Jason Voorhees Single Window Poster
Inescapable, menacing and just plain obsessed, Halloween's Jason Voorhees will overtake the weak and foolish that cross his path on Halloween. The officially licensed Halloween Jason Voorhees window poster welcomes you into his distorted world - lookout for the machete bearing hand and hockey masked…


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Word: pessoa
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pessoa = person
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BuzónThis photo was shot on film. Taken by daitita with a Lomo LC-A+ RL (available in our Online Shop) loaded with Kodak Elitechrome EB film (available in our Online Shop) in San Cristóbal de La Laguna, Spain. These tags describe this photo: lomo lc-a+rl, elitechrome, casa, house, cruzado, cross, expired, street, calle, 12, and buzón. Date: 2012-11. Time: Dusk. This photo can also be found in the album Noviembre 2012.
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Tonight the Braves said that Gavin Floyd will stay in the rotation but not a six man rotation according to Skipper Fredi Gonzalez.
"I don't want to go six-man rotation, I don't think it works. I don't think it's good. But (Floyd) is one guy that would not go to the bullpen, I don't think, just because of the Tommy John. We all know how the bullpen thing is. You get up. You get down. You go in. You got to warm up in 15 (pitches), and I don't want to do that to him."
Last night Floyd went seven strong against the Cards allowing one run on six hits while striking out five. Gonzalez said no decision had been made yet about who would move to the pen.
"Maybe coming off the off day tomorrow we'll readjust, reconvene, talk and see where we're at, but right now we have no plans," Gonzalez said.
Regardless of the spin they try to put on it, the man likely to end up joining the bullpen crew is Alex Wood. By moving Woody they solve two problems; 1) keeping Woody's innings down to a manageable level and 2) adding a left handed reliever to backup an inconsistent Luis Avilan. Avilan has been the only southpaw available since Ian Thomas was sent to Gwinnett when Floyd was activated. Wood worked very effectively in relief last year and adds a couple mph to his heater as a reliever. The Braves need another lefty to offset the left handed power bats that populate the NL East.
Tags: Atlanta Braves


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This year I am going to hunt with my daughter! She gets her hunting license this year I can't wait!
This year I will go hunting! Last year I didn't have a bow. :cool::p:rolleyes:
Practice from an elavated position alot more prior to the season!!!!
My plan for this year is to sneak out to hunt elk without my brother. Hes really a good shot on a target but when he gets an animal in front of him----wow he sucks. I mean missed a big ol broadside cow at 15yds..way way over her back. And it wasnt the first time hes choked like that. I love the guy being my brother and all but man I need some meat in the freezer!


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What Makes HVAC Green?
A breakdown of the systems. Read More
Off-The-Shelf HVAC
What are the best available HVAC solutions for low-load, high-performance homes and apartments? What is currently in the market? What are the limitations of these systems? Read More
Clearing the (Kitchen) Air
Range hoods dress up a kitchen, but their function is underappreciated. In a tight house, a high-performance range hood is critical for indoor air quality. Why won't consumers turn them on? Read More


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2013 Draft Report: Erick Green
Erick Green can be summed up with just one word: Point scorer. Wait, that's two words. Scratch that. Player: Erick Green Position: Point Guard Size: 6-3/180 Age: 22 School: Virginia Tech Last Season Stats: 25.0 points, 4.0 rebounds, 3.8 assists THE GOOD: A crafty scorer, with a great wing span (6-5) and a nice shooting touch, Green led the nation in scoring this past season...
Via SCACC Hoops
June 07, 2013 | Discuss
Erick Green Headlines ACC Awards
Virginia Tech's Erick Green has been named the 2013 ACC Player of the Year.
Scouting Report - Erick Green
Name: Erick Green Age: 21 School: Virginia Tech Height: 6'3 Weight: 185 Projected Position: PG/SG 2012-13 Stats (As of 2/25/13): 25.2 ppg, 4.1 rpg, 4.1 apg, 1.4 spg, 2.0 tpg (36.3 minutes per game) 47.5 FG%, 82.4 FT%, 37.5 3FG%, 2:1 A/TO 59.0 TS%, 52.7 eFG%, 32.3 USG%, 29.3 AST% SKILLS & ATHLETIC BREAKDOWN...
Via NBA Draft Blog
February 26, 2013 | Discuss
Green's 30 wasted as Hokies fall to No. 14 Miami
First-year Virginia Tech coach James Johnson has a luxury, and a problem. In Erick Green, the nation's leading scorer, he has one of the best players in the country. But he also has a roster of young players who seem more inclined to let Green do most of the Hokies' scoring. Green had 30 points on Wednesday night for his third 30-point game of the season, but the senior...
Via AP on Fox
January 31, 2013 | Discuss
Green nets 1,000th; Virginia Tech beats VMI
BLACKSBURG, Va. (AP) -- Erick Green scored 23 points, including the 1,000th of his career, to help Virginia Tech to a 95-80 victory over Virginia Military Institute on Thursday. The Hokies (3-0), who had five players in double figures, used a 19-3 run early in the first half to break open a close game and take a 28-15 lead. Green's 3-pointer started the run in which five different...
Via Fox Sports Carolinas
November 15, 2012 | Discuss
Virginia Tech 95, VMI 80
Erick Green scored 23 points, including the 1,000th of his career, to help Virginia Tech to a 95-80 victory over Virginia Military Institute on Thursday. The Hokies (3-0), who had five players in double figures, used a 19-3 run early in the first half to break open a close game and take a 28-15 lead. Green's 3-pointer started the run in which five different players scored. ...
Via AP on Fox
November 15, 2012 | Discuss
Familiar Face Brings New Change for Virginia Tech
Familiar Face Brings New Change for Virginia TechLast week was a hectic week in Blacksburg, Virginia. A little over a week ago, A.D. Jim Weaver decided to make a change in the basketball program by firing head coach Seth Greenberg. This week, former assistant James Johnson was introduced as his replacement. The departure of Greenberg came as a bit of a surprise. Although coming...
Via BeyondUSports
May 02, 2012 | Discuss
Report: Johnson to coach Virginia Tech
Virginia Tech has chosen James Johnson to replace Seth Greenberg as its men's basketball coach. A person familiar with the talks told The Associated Press on Monday that Johnson will replace Greenberg after serving as his assistant for five years. Johnson left Virginia Tech on April 19 to take a similar job at Clemson. The person spoke to the AP on condition of anonymity because...
Via AP on Fox
April 30, 2012 | Discuss
Final Report Card: Virginia Tech
There was no sitting on the fence for Virginia Tech this past March. Instead of waiting anxiously to learn if they were included in the NCAA Tournament, the Hokies werent a factor this time around. Like in seven of Seth Greenbergs first eight seasons at Tech, the Hokies werent part of the NCAA Tournament, and in fact finished the season with a losing overall record and were tied...
Via Fox Sports Carolinas
April 09, 2012 | Discuss
Green leads Hokies over Eastern Michigan
BLACKSBURG, VA (AP) -- Erick Green scored 12 points to lead Virginia Tech to a 71-50 victory over Eastern Michigan on Thursday night. The Hokies (10-3), who won their fifth straight game, finished the first half with a 16-0 run and then scored the first six points of the second half to put things away. Eastern Michigan's Kamil Janton scored with 11:22 left in the first half...
Via Fox Sports South
December 22, 2011 | Discuss
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If you've ever found yourself mediating a discussion between fans of the two baseball cities in Missouri, you probably wanted to bang your head against the wall at some point. There's not a lot of love lost between fans of the two franchises. It seems to me that there's a general feeling from Royals fans that those who cheer for the Cardinals often wear a sense of self-righteous entitlement like a cloak. An ultra-arrogant cloak that gives any wearer a significantly more punchable face. There also seems to be a general feeling from Cardinals fans that those who support the Royals are caustic individuals who are merely jealous of the Cardinals' success and only get joy from trying to bring the Cards down to their level.
The Royals really haven't had a lot to be proud of, particularly in the last decade or so. But now they've got some solid young talent on their roster. Don't get me wrong. I'm not star-struck. There are some gaping holes on this roster as we head into the off-season. But it is definitely nice to feel solid about several positions. Five years ago I wanted to treat the team like a video game at the end of each season and cut all but maybe three or four players. Not very realistic, but a lot better for my piece of mind.
Now, despite my dislike for the Cardinals or, rather, my dislike for a large portion of their fans, I have no problem giving great baseball players their due and calling Yadier Molina the most complete catcher in baseball isn't exactly a risky stance to take. He's always been sharp defensively but at this point in his career, he's put multiple above-average offensive seasons together as well and become even better than I think even most Cards fans thought he would be. He's the face of the franchise these days.
But the Royals have their own rising star manning the backstop these days and regardless of how you feel about Molina, I think we would all agree that if Sal's career takes a Yadi-like track, none of us will be too upset about it. After Salvy's first few years, I'd say the future looks pretty bright.
Molina entered the league in 2004 and played 51 games as a rookie before averaging around 121 games the next two season. Over the course of those first three seasons he had a slash line of .238/.291/.342/.632. Those aren't very good offensive numbers, but in his fourth season, he put up a line of .275/.340/.368/.708 before averaging .300/.355/.429/.783 from 2008-2013.
Could Salvador Perez break out in his fourth year in the league? He played only 39 games as a late call-up in 2011 and averaged 107 games over the next two seasons (primarily due to an injury that kept him out of a significant number of games in 2012). Over the course of his three years in the league, he's put up an offensive slash of .301/.331/.451/.782 coupled with stellar defense.
Perez's career has definitely started a little hotter on the offensive spectrum, but Molina has maintained offensive stability for many years in a row. My main concern is Sal's free-swinging mentality. Generally, patience at the plate is a better indicator of consistent results, but hey, I'm not going to complain until Perez begins to regress.* And so far, he hasn't.
*Knockonwoodknockonwoodknockonwood. Please don't regress, Salvy.
Who knows? Maybe in six or seven years we'll be talking about Perez as the best catcher of the decade. That would be nice.
Tags: Kansas City Royals


text: Greeting one and all, My boss changed website host and we now have a lot of extra web space for me to play with. Vivat! Current albums include: 2003 Greywood: Battle Of the Pines 2003 Fall Melees ( I picked about 200 images of the over 500 I took) 2004 Barony Bordermarch Baronial www.anderson-studio.com/SCA I release copy writes on all images, for ANY use that promotes SCA. In Service to Our Kingdom, Barony Bordermarch and the Dream! Lord Phocas of Bordermarch (mka:Cameron Crane)


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Clearly and unabashedly sniped from The Basketball Jones I'm gonna try and pick an NBA game each day (or at least most days when I'm around) Feel free to join the fun. I'm gonna use Centsports for my lines (free money gambling=win).
Yesterday's pick: Denver +8 @ Portland; Result: Den 97-Por 94, W
Record to date 2-1
Today's pick: Oklahoma City Thunder +5 @ Detroit Pistons
No pick tomorrow cause I'll be gone, Want to make a pick as well?


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Electronic Entertainment Culture
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Iwilding created this wallpaper for Xbox.com.
Grab your copy here: http://www.xbox.com/en-gb/xboxart/Halo
Weekend wallpaper:
Super Metroid 1920x1080 by iwilding
This Dragonborn left one hell of a mess behind in Always With Honor's new Skyrim themed wallpaper illustration. Download various sizes here.
Dragonborn! by Always With Honor (Flickr) (Twitter)
Via: Super Punch
8-Bit Deco - by Frederik Wepener
Wallpaper » Power-Up by Louie Mantia
Digital art by Dave Wilkins, USA. Download 1760×1050 wallpaper.


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|Sunday Service
|Childcare Provided
|Church Office
|Blessing of the Animals
will be held on the Feast Day of St. Francis
(Saturday Oct. 04) at 10:00AM
on the green at Hope.
Any and all pets welcome
if accompanied by owner!
|Pastoral Visit by Bishop David Bailey
of Navajoland.
Sunday Oct. 12th 10:00AM
Come and celebrate this service of Holy Baptism and Confirmation!


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You are currently browsing the tag archive for the 'SFA' tag.
In recent years line-of-business applications including accounting, human resources, manufacturing, sales and customer service have appeared in the cloud. Cloud -based software as a service (SaaS) has replaced on-premises applications that were previously part of ERP and CRM environments. They have helped companies become more efficient but have also introduced interoperability challenges between business processes. Their advantage is that cloud software can be rented, configured and used within a day or week. The disadvantage is that they don't always connect with one another seamlessly, as they used to and when managed by a third party there is limited connectivity to integrate them.
Smooth interoperation is critical for business processes that use ERP. The hybrid computing approach to ERP was assessed by my colleague Robert Kugel, who identified the challenges in these early approaches to ERP in the cloud. As on-premises ERP, these applications were fully connected and integrated with process and data integration wired together through additional technologies. This configurability of ERP has been a large challenge and has led to failed implementations, as Robert noted. Understanding the complexities of ERP today is key to coming up with a solution.
One of the most fundamental business processes in organizations is tracking an order to fulfillment. That needs to be connected without manual intervention for transactional efficiency and to ensure data, analytics and planning are available. In fact our next generation of finance analytics benchmark research finds that ERP is the second-most important source of data being analyzed, after spreadsheets, and is the first-ranked source in almost one-third (32%) of organizations. In the transition to cloud computing this has become more complex. Applications that support the order-to-fulfillment process, for example, are increasingly being used individually in cloud computing, and many are being mingled with on-premises applications that require integration and automation to avoid manual intervention.
To start, orders are created by sales. Sales opportunities are created and closed with products and services purchased by contract or electronically. These must be placed in an order management system through which the record can be used by a multitude of systems and processes. Purchasing and fulfillment details are moved into an invoice as part of a billing application, then entered into accounting and accounts receivable where it is managed to payment. Finance takes orders and consolidates them into reports, typically in a financial performance management system. The order is then provided to manufacturing or fulfillment applications which build and deliver products, then fulfilled through warehouse and distribution management. The customer name and order number is also placed into an application that handles support calls or deploys services.
This is the reality of business today. Many departments and individuals, with different applications, are needed to support orders, fulfillment and service. If these applications are not connected organizations have to perform manual intervention, re-enter data, or copy and paste, which not only wastes time and resources but can introduce errors. Half (56%) of organizations do the integration through spreadsheets or exporting data, with custom coding being second-most popular (for 39%), according to our business data in the cloud research. (I will leave HR applications and the supporting people component out of this process though they play a critical role as an enterprise resource to support the order-to-fulfillment process and are part of many ERP deployments.) In addition performing any level of business planning is not simple as data is needed to determine past performance and plan for the future.
There is no simple way to make all this efficient. It has historically been managed by ERP, usually through a single vendor's application suite. Now businesses want it done in the cloud, either on-premises or through other cloud applications. Proper attention must be paid to the needs and competencies of the departments and business processes involved. Thus migration and transition to ERP are not simple, nor is building an application architecture that supports process and data efficiently. Assessment and planning are necessary to ensure that risks are addressed. Switching to a new ERP system in the cloud will still require an application architecture to maintain proper operations across departments and existing applications, whether they are on-premises, in a private cloud, in the public cloud or in a hybrid combination. This integration among sales force automation, customer service and other systems is outside the scope of most cloud ERP deployments who have not provided the most robust integration points for the applications and data.
Robert Kugel writes that ERP must take a giant leap in order to operate in the cloud. I agree. Our firm often gets requests for assistance in finding the right approach to ERP and business process. While midsize companies find ERP in the cloud increasingly attractive, there are significant challenges to adapting and integrating such applications as part of business processes, which many customers overlook in their desire for a cloud-based solution. The majority of cloud ERP vendors have not provided integration and workflow of information from their applications to others in an open and seamless manner, complicating deployments and adding unexpected costs for customers.
ERP suppliers moving from on-premises to cloud computing have acknowledged the complexities. Many of the legacy ERP vendors have struggled to enable application interoperability and the differing management requirements of IT and business. This struggle has resulted in a lack of confidence by organizations wishing to migrate to ERP in the cloud and makes them wonder whether to look at alternative approaches with individual applications using integration across them and data to support business processes. Automation is another major concern. The lack of it across business processes has impeded finance groups in closing the books efficiently; our research on the fast, clean close shows many organizations losing four or more days.
In the meantime technological advances in integration technologies that operate in the cloud computing environment can interconnect with on-premises systems. The ability to simultaneously distribute transactions and data across systems makes the ability to architect business processes and workflows a reality. For some organizations the use of business process management and other integration technology approaches are being adopted. The new technologies are able to blend into many applications, so that users do not know they are working on applications from different vendors, nor do they need to know. These advances enable application architecture to interoperate and automate the flow of data from on-premises and cloud computing environments, providing new opportunities to interoperate from ERP or other applications. Many organizations are doing this today, and more than one-third of companies are planning or need to move data from cloud to cloud, cloud to on-premises or on-premises to cloud, data according our business data in the cloud research.
No matter whether a company is in manufacturing or services, they must address the integration complexities to gain efficiency and support growth without adding more resources. While many new ERP providers in the cloud are taking simpler approaches from the applications interface to how it processes transactions, most have not learned the importance of integration to other systems and the need for accessing and integrating data for transactions and analytics. Having consistency of data across applications and systems is a major obstacle in more than one-fifth (21%) of organizations and a minor obstacle in two-fifths (43%), and they find similar difficulties in the complexities of accessing data, according to our business data in the cloud research. In addition they lack effective planning (which of course is the P in ERP), and reporting is less than sufficient and often must be complemented by third-party tools.
All this introduces yet more complexity for business and IT in determining how they can move forward with ERP in the cloud, adapting existing and new applications to interoperate. The outlook for ERP in the cloud is thus uncertain. If these vendors do not adapt to the reality of what their customers want (as opposed to what they want their customers to do), it will remain cloudy. Responding to pressure to take an open approach that is easy to integrate, however, ERP providers could see a sunny forecast.
Mark Smith
CEO & Chief Research Officer
Few sales organizations realize their full potential, partly because they don't execute well. We urge organizations to move beyond conventional wisdom in how they think about executing sales processes and have placed methods for making improvement to sales execution at the center of our research on sales in 2014. In our recent research on sales forecasting almost half (44%) of sales organizations said they have impediments that are motivating management to consider further investment in sales technology, and the most common of those is inconsistent execution (for 53%). Many sales organizations don't use training in a consistent manner and fail to automate processes to gain efficiency.
Software provider Qvidian specializes in sales execution and has applications operating in a cloud environment and on mobile technology that help optimize sales processes and increase productivity of sales teams. The company has 15 years of experience in developing sales playbooks and proposal software, and more than 1,200 customers now use its applications in the cloud. Qvidian makes it a point to be adaptive in meeting the variety of needs of sales organizations across industries and sizes.
Its Sales Playbooks provide digital guidance to help users achieve the best results in an efficient manner. One of the products' focuses is to make sales processes repeatable, which is critical to optimizing revenue across quotas and territories. The playbook approach also supports what we call collaborative coaching, which our recent research shows is a top focus for improving collaboration in the sales forecasting process. Qvidian's approach can automate and guide the sales process.
The company also has introduced mobile support for its Sales Playbooks. Our research finds a need for that, as more than half (51%) of organizations already use tablets and another quarter (26%) plan to deploy them in the next 18 months. Qvidian supports its playbooks on the Apple iPad, which currently is the most widely used tablet in sales organizations. To further streamline the use of playbooks, Qvidian has user and functional integration with salesforce.com's sales force automation software. The tight linkage enables triggering of actions based on rules for certain conditions. Qvidian's independent approach to sales processes and systems fills a void in the SFA and CRM markets; its playbooks can run on any application commonly used in sales.
To know where improvement is needed and how achieve it, companies need insights derived from analytics applied to data from sales processes. Qvidian Sales Analytics enables users to create and track metrics and indicators that can point out inefficiencies to be addressed through coaching and guidance and to establish repeatability. Analytics is consistently rated by sales professionals in our research as the top new technology to help improve sales efforts. Qvidian's sales analytics help managers identify where sales reps are not following the mandated process and suggest ways to help through using a playbook or a series of steps that are known to provide better results.
Qvidian offers other applications to help sales people be more efficient in the tedious tasks of preparing necessary documents and information. Qvidian Proposal Automation can help a sales organization deliver consistent proposals. Proposal Automation also helps standardize requests for proposal and suggests responses that have been proven accurate and effective. It also helps add consistency to sales presentations by quickly generating useful slides. Professionals typically spend large amounts of time on tasks such as these that automation can make repeatable and consistent across a sales organization.
Qvidian's customers range from large well-known brand names such as Aon, Office Depot and Prudential to smaller sales teams in technology companies such as inContact and Splunk. Making its sales applications available through cloud computing enables sales groups to deploy and use its software with little IT intervention and helps sales teams be self-sufficient in their sales processes. While many sales organizations still believe that sales force automation will address all their needs, we find that applications like those from Qvidian can help them operate more effectively and improve overall execution of sales processes. We recommend evaluating Qvidian if your organization is seeking to maximize sales productivity and gain consistent execution on the road to optimal results.
Mark Smith
CEO & Chief Research Officer


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Possum (jules)
299 posts and 30 followers since Nov 2012
This is a close up of the Birthday wedding cake
Jules @Marzipan Moon and Sugar Dust Stars
Dec 2012
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Ana Remígio - CUPCAKES & DREAMS Portugal
... Dec 2012
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*image shown is 5 x 8 or larger rug
*smaller sizes will not show complete pattern, will be scaled down to fit.
Rating: 4.00
Read 1 Review >>
Name: Saket 3705 Stripes
Manufacturer: Chandra Rugs
Collection: Saket
Material: Jute
Construction: Flatweave , Hand Made
Colors: Multi , Orange/Peach
Origin: India
Description: This collection is made up of two distinctive styles of rug. Natural flat weave reversible jute rugs offer functionality and simple beauty. Similarly refined, the flat weave leather rugs offer simple elegance at a very affordable price. (Saket 3705 Stripes Multi Flatweave Jute Area Rug)


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It appears that the ABC executives in charge of the daytime talk fest The View are taking the opportunity of Barbara Walters retirement to completely shakeup the feel of the show. The first step in the rebooting of the show is saying goodbye to veteran Sherri Shepard and new arrival Jenny McCarthy. This leaves show host Whoopi Goldberg as the only returning table talker. Here is what EW.com had to say about the news, and a bit of news about who the show might be targeting as replacements.
Between the duo leaving and Barbara Walters retiring from the show, that leaves only Whoopi Goldberg as presumably the last woman standing. "The View will be moving in an exciting new direction next year and ABC has made decisions to evolve the show creatively," the network said in a statement. Sources say that "exciting new direction" just might possibly include a male co-host or two (gasp!).
The View has gone under the knife before. It makes sense for the show to seek out new voices with the departure of Walters. Whoopi is not only an amazing EGOT winning actor, but also a great leader on the show. Should the show return to the politics charged topics it followed during Rosie O'Donnell's tenure? Why not hire an arch conservative voice like Stacy Dash? The show is better when it is making viral video noise, like when Sherri Shepherd claimed to not know whether or not the world was round.
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James Richard Petersen (Pete)
Position: Power Forward and Center ▪ Shoots: Right
Height: 6-10 ▪ Weight: 235 lbs.
Born: February 22, 1962 in Minneapolis, Minnesota
High School: St. Louis Park in St. Louis Park, Minnesota
College: University of Minnesota
Draft: Houston Rockets, 3rd round (4th pick, 51st overall), 1984 NBA Draft
NBA Debut: October 27, 1984
Other SR Links: College Basketball at Sports-Reference.com
Promote your website or business by sponsoring this page for $10 on Basketball-Reference.com. Your message will replace this ad.


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This timber mountain lodge in Norway is composed of distinctly separate living spaces that project outward to different views of the surrounding landscape. Extending from the center kitchen, the living room, dining room and other private rooms are laid out so that they retain their own suitable privacy while enjoying floor-to-ceiling windows. Smaller apertures are also placed throughout the home for extra angle views. The interior is lined with the same light timber as the exterior, which contrasts well against the concrete accents.
See the Timber Split View Mountain Lodge in Norway
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Stereo Breakout, 3.5MM TRS to Dual XLR3M - 2M
This cable is designed to connect a digital audio player or similar device to pro audio gear. It is ideal for connecting an iPod®, laptop, or similar device to a mixing console.
Works Great and Very Good Construction. Perfect Answer when Connecting Balanced to 1/8" Stereo Devices.
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24-12158 - 1m ÷" TRS Male to Dual ÷" TS Male Audio Insert Cable
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A mouse
Briefly during 2000 | Sarajevo, Bosnia and Herzegovina
"He lacked courage, just like a mouse, so it couldn't last!"
A mouse
A stuffed lobster
3 years and 3 months | Sarajevo, Bosnia and Herzegovina
"He was Chinese. He was beautiful. We met as students in America. One summer, while I was in Sarajevo, he was in Singapore, and he sent me a STUFFED LOBSTER. He was thinking of me. How are lobsters and love connected? Nevertheless, I shared the bed with it. The lobster, I mean. And later with the man who gave it to me."
A pen
April 2004 - August 2006 | Sarajevo, Bosnia and Herzegovina
"I'm just really sorry I didn't smash this pen the moment I got it, because I wouldn't have written all that romantic crap he didn't deserve."


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Weather Links
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Oct 1, 2013 4:19 PM by KATC
The federal government has shut down, and already the effects can be seen right here in Acadiana. Tonight on Acadiana's Newschannel, KATC's Alex Labat speaks to residents who are fighting to do their job without help from the IRS.
» There are multiple updates to this story. Please click here to get the latest information.
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Definition of clapper bridge in English:
clapper bridgeLine breaks: clap|per bridge
A simple bridge consisting of slabs of stone or planks laid across a series of rocks or piles of stones.
More example sentences
- Technically, it's a medieval clapper bridge, constructed of huge slabs of solid stone most likely left behind in the valley when the last of the glaciers receded.
- On Dartmoor you'll find many an old clapper bridge that was constructed back in the 13 th century.
- Built in the 13 th century, this is the best example of the 30 or so clapper bridges on Dartmoor.
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Word of the day demoralize
Pronunciation: dɪˈmɒrəlʌɪz
cause (someone) to lose confidence or hope


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Visual Tour of BlackBerry PlayBook 2.0
Summary: The BlackBerry PlayBook was panned for missing functionality when it was released last year. RIM hopes this major software update addresses that. Let's take a tour and see how it fares.
4 of 14Image
The Contacts app is a simple contact manager that is easy to use and can launch common people-related tasks. Contacts can be synced from Google Contacts for those using the cloud-based service.
The Calendar is an attractive app that provides a good view into the user's schedule. It can sync with a single Google Calendar, making it easy to get your information into the PlayBook from the get go.
The PlayBook uses Bing from Microsoft, and the Maps app is a useful tool in the PlayBook arsenal. It smoothly zooms in and out as expected, and searching is well done in the interface.
Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.


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Category Archives: Customer Focus
The Power of Direct Observation in Retail
All to often people make changes based on data without taking the time to observe what is really happening. This can lead to decisions that are not in the best interest of the business.
Recently, in our retail shop the data showed that we had some product that was not selling. If we would have gone strictly with the data, we would probably clearance out the product and not carry it anymore. But, we believed the product was something that people truly wanted.
Instead, we observed people as they perused the shop. What we saw was people weren't even seeing the product with the way they were shopping the store.
We decided to re-merchandise the store and almost instantly, as in the next day, we had sales on the product that wasn't selling.
Data didn't tell us the problem, but it did point us in the direction of a problem. That is were data is very helpful, but the power came in observation. Observation helped us see what the problem truly was so we could take appropriate action.
Do you take the time to observe the problem? Or do you just manage by data?
Open for Business
I have had a hard time keeping up with the blog this year for a very good reason. Regular readers may know that my wife has had an online business selling handmade soaps and bath and body products that she makes. Over the last 4 years revenue has continued to grow at an incredible rate. So much so, that we out grew out house a year ago and have been searching for a space outside the house to make the products.
Everything finally fell into place. On Saturday, July 5th, 2014; Crimson Hill Soapworks and Gift Market retail soap opened for business.
It took almost a year and a half to find a place, negotiate the build out and rent, get the work done to the space and then set up the retail space and the kitchen. The opening went better than we could have hoped for and now we are fully open for business.
Are we using lean in the business? You bet. We aren't perfect and we have a long way to go, but we have always applied the biggest tenant of lean from the start. Focus on value for the customer. We believe the customer sets the market price for the product and our profit is that price minus our cost without suffering quality.
We know our target market and that is who we aim to please. Our products may not be for everyone but for our target market we want to drive a high value proposition.
Here's to new adventures!
It's About Knowing Your Audience
Decisions Don't Start with Data. This was a post found on the Harvard Business Review Blog. This is another attempt to explain how marketers are the kings of the world telling us what we should buy and we are too stupid to know otherwise.
We buy goods and services because we believe the stories marketers build around them: "A diamond is forever" (De Beers), "Real Beauty" (Dove), "Think different" (Apple), "Just do it" (Nike).
That was my favorite excerpt from the post. Thanks marketers, because I wasn't sure what running shoe I wanted but "Just Do It" has now made up my mind.
The point I got from the post was that people don't make decisions based on data, it is based on emotions.
To influence human decision making, you have to get to the place where decisions are really made — in the unconscious mind, where emotions rule, and data is mostly absent. Yes, even the most savvy executives begin to make choices this way. They get an intent, or a desire, or a want in their unconscious minds, then decide to pursue it and act on that decision. Only after that do they become consciously aware of what they've decided and start to justify it with rational argument.
While I do believe this is true. It does not mean it is right. Just because executives do this does not mean we should succumb to their ridiculous decisions and not present the data.
I do believe we make decisions on data, whether it is consciously or subconsciously.
Apple may say "Think Different", but if their product is crap and is breaking all the time a person wouldn't buy it.
"A diamond is forever" doesn't make me buy from DeBeers. It is there customer service and quality.
There was some form of information that is driving the decision.
I do agree with the author that when presenting a group with a new and possible radical idea that a person should approach his audience in a way that will get their attention.
For some that may mean presenting straight data. For others, presenting a story or a "what's in it for me?" point of view and weaving the data in.
This isn't about data and decision making. It is about knowing your audience and adjusting your approach to help meet the audience see your point of view.
Apple Store Not Focused on Customer
I do like the Apple products. I have found them to be easy to use and high quality. I have the original iPad (although half my apps won't update anymore) and I think the Apple music players are still the best on the market.
That being said, I think Apple is very limiting in it's openness and they will do things their way at the cost of customers at times. I use iTunes as an example. It is very hard to buy music, books, movies, etc… on iTunes and then be able to use them on an Android device.
Recently, I had another experience that showed me Apple wants things their way and aren't focused on the customer. I bought an iPod Nano for my wife for her birthday. I ordered it online so I could have it engraved and picked it up at a local Apple store which was the first time I had ever been in an Apple store. My wife used it 3 times, did not drop it and the screen has completely popped off.
I decided I would take the 30 minute drive to the closest Apple store and get the iPod replaced. I arrived at 2:30pm and was greeted by someone who then handed me off to someone else to here about my issue. They were glad to exchange the iPod but there would be no engraving since they don't do that in the store. I wasn't happy about that but the engraving was free and I was hoping to walk out with a new iPod so I was too worried about it.
I was then informed that I couldn't exchange it until 6pm that evening. Three and a half hours later! My first question was "why?". I was told a technician had to do it and the earliest appointment for a technician was at 6pm. Of course, I asked "why does a tech have to do it?". That is when I got my favorite response of all time, "Because it is a legal transaction and serial numbers needed to be written down."
My jaw hit the floor as I asked how long it would take and the woman said, "Oh it will take less than 10 minutes."
Now my eyes popped out of my head. So, I was going to have to wait 3.5 hrs for a tech to do a less than 10 minute transaction. A transaction that would have already been done by any worker in the store if I would have bought the iPod at Target or Walmart.
My first thought is that Apple does not respect their store employees because they don't trust anyone to do a simple exchange transaction. Really. Think about it. Think about some of the people that have done exchanges/returns for you at Walmart. The process shouldn't be that hard.
Secondly, here I am. An upset customer because a barely used product 2 weeks old is completely busted and now I will have to wait 3.5 hours to get it exchanged. Now I am doubly upset.
I did not have time to wait and took my iPod home.
A few days later, I took the iPod to the Apple store close to my place of work. I went in without an appointment just to see what would happen. I got a new iPod in minutes and was out the door.
I'm not sure if that was an Apple policy or a store policy causing the issue at the first store. Either way, they weren't focused on creating a good customer experience which can lead to lost sales and in my case my just do that in the future.
Blog Reader Survey: I want to hear about your needs from the blog
Recently, I have been participating in a series of conversations with a small group of other bloggers about how to improve the online lean learning community.
We thought it best to start with what you thought, so we'd like you to take a few minutes to answer a series of 10 questions to get us going.
As a thank you for your help, this link will take you to a zip file with some free content from Jeff Hajek, Chad Walters and myself.
Meet Customer Expectations AND Have Operational Excellence
I am way behind in my blog reading. When reading some of my backlog, I found this great post by Brad Power over at Harvard Business Review.
Why was it great? Brad talked about how meeting the customer expectations and operational excellence are not opposites. Business should be doing BOTH and the ones that do have great success.
What is more important to company success, a strong external focus on customer experiences or an internal focus on effective and efficient operations?
Of course, it's a false dichotomy — you need both. I described in an earlier post how Tesco worked for years to improve its supply chain capabilities, then leveraged this value by using deeper customer knowledge to enrich customer experiences.
Brad uses two great examples. One is L.L. Bean that provides goods to consumers. The other is ThedaCare which provides medical services to people. He shows how meeting customer expectations and having operational excellence can work in either industry.
Many hospitals began pursuing the "triple aim": better patient experiences, consistent quality, and lower costs. Hospitals such as Virginia Mason and ThedaCare adopted process improvement systems from manufacturing ("Lean" and the "Toyota Production System") to deliver increased consistency, reliability, and quality. While skeptics are right when they say, "Patients are not cars," the reality is that medical care is, in fact, delivered through extraordinarily complex organizations, with thousands of interacting processes, much like a factory.
Most in the lean community are aware of the great work ThedaCare and Virginia Mason have been doing. It is great to see it highlighted on the HBR Blog.
Something that the lean community has stressed for a very long time is focus on delivering value for the customer first and then determine how to deliver that value as efficiently as possible and with no waste.
There is so much written about lean that is wrong or misunderstood. It is great to see a post discussing how companies can use lean properly to help them compete and win.
Should All Customer Feedback Be Transparent to Others?
Is all customer feedback accurate? Should all customer feedback be displayed?
My first reaction was absolutely all feedback should be displayed. This is great transparency and help drive improvement. If you don't want negative customer feedback then provide a good experience.
I now have changed my tune a bit. I do believe that customer feedback should be transparent, even the negative. What I don't believe is that all feedback should be displayed because there is some of it that is flat out wrong.
It is one thing to have your business not provide a positive experience and actual events posted about that versus an experience that is just not the case. This is easier to monitor and see in small businesses.
The ideal state is that no bad experiences happen and a customer never receives bad quality product. Unfortunately, that is not always the case. If a customer receives a product they are not happy with the provider should have a chance to correct the situation.
In recent months, I have seen where customers are posting negative comments on small businesses that are flat out lies. Either talking about the business not working with them to correct a situation when the customer never even contacted the business to correct the situation or describing a defect that is not even physically possible with that product.
Understanding unsatisfied customers is a great thing to help improve your business. False information that can damage a business is just wrong.
So when using the customer reviews, you must be cautious with what you read. Understand all the feedback and try to make an educated decision. Heck. Even contact the business and ask questions to help you feel more comfortable.
Harvard Business Review Talks about Listening to Customers
The number one tenet of Lean is listening to your customers. The company should derive what is of value for the customers from the customers.
Let Your Customers Streamline Your Business, posted by Lisa Bodell, discusses this very topic in detail.
So rather than relying on internal perspectives alone, engage your customers in developing simplification ideas…
The blog talks about simplifying products and services to help retain customers and increase customer satisfaction.
This simplification isn't necessarily "dumbing" down the product or service. It is about eliminating the waste in the product/service.
The first part of the definition of waste is the customer is willing to pay for and finds value in the feature. If they don't find value then it is non-value added waste. The only way to understand what the customer believes is of value is to engage the customer.
Lisa talks about five ways to engage the customer:
Listen to your critics. Does your organization ask for customers' feedback about what it was like to do business with you? What about asking non-customers why they don't do business with you?
Roast your products and services. Comedy Central gained attention from its famous Roasts, where a celebrity gets torn to shreds with hilarious insults doled out by the audience. Try out this practice on your company's products or services.
Turn pains into gains. Think about actively asking your customers about their pain points when it comes to working with your organization and its products or services.
Figure out what your customers do all day. Think you know your target market? Not just their demographic, but what their life is actually like.
Learn from other industries. Sometimes businesspeople think their company has unique circumstances; that problem-solving strategies that have proven successful in other industries wouldn't work for them. This could not be further from the truth.
While there is a lot of traditional business thinking that I completely disagree with on the HBR blog, this one is dead on.
The best way to increase adoption of your product/service and gain customer loyalty is to listen to the very customers that are you targeting.
Guest Post: A Lean Vacation
Today's post is from Tony Ferraro, on behalf of Creative Safety Supply based in Portland, OR (www.creativesafetysupply.com). Tony strives to provide helpful information to create safer and more efficient industrial work environments. His knowledge base focuses primarily on practices such as 5S, Six Sigma, Kaizen, and the Lean mindset. Tony believes in being proactive and that for positive change to happen, we must be willing to be transparent and actively seek out areas in need of improvement. An organized, safe, and well-planned work space leads to increased productivity, quality products and happier employees.
When we think of lean, most people's minds go straight to the business sector of manufacturing. While lean has been incorporated particularly well in industrial settings, lean has also experienced quite a bit of success in regular, everyday endeavors, not to mention in travel as well. The concept of lean was alive and well during a recent vacation I took. My last vacation went especially smooth due to a few lean practices that have been put into place to save time, money, and people's sanity while visiting unfamiliar places.
Lean Airport (MSP – Minneapolis, MN) – The first inklings of lean processes were evident right at the airport before I even embarked on the actual vacation. After I made my way through ticketing and security, I set out to find my gate. Once I located my gate, it only took a second or two to notice the abundance of technology just radiating around me. There I stood in a sea of mini iPad stations just ripe for the picking. To put this into perspective, there was basically a built-in iPad station for every seat in the gate area. Not only were these iPads free to use but their use was actually encouraged. Sitting down at a station, I soon realized that these iPads were equipped with a multitude of different functions from checking flight statuses all the way to ordering and paying for various food items or supplies. As I was navigating through the iPad, I noticed that a person next to me was being served a drink right at his seat that he had ordered via the iPad. This is truly an excellent example of how an airport has utilized technology to make traveling easier and more pleasant for the customer.
Lean Rental Car Experience – My next encounter with lean happened shortly after I arrived at my destination. I've always considered obtaining a rental car to be one of the most tedious and dreaded parts of many of my previous vacations, however this time it wasn't. A couple of weeks before I was set to leave for vacation, I called the car rental company Hertz and became a "gold" member which was quick and easy, and not to mention free. Being a gold member opened a whole new door of perks. I didn't have to wait in any lines or deal with any sort of messy paperwork. Instead, I simply stepped off the shuttle at the rental car location, looked up at an electronic board to identify my name and stall number and simply walked to that parking stall. Once I arrived at my car, the trunk was open and the keys were in the ignition. Needless to say, I was thrilled with this efficient service and it took less than 10 minutes from start to finish and I was out on the highway enjoying the beginnings of my vacation. By signing up for the "gold" membership not only did I have an easier and faster experience, but I did not require any further help from Hertz employees which in turn helped to streamline the experience for them as well.
Lean Parking Ramp – I bet you think I'm going to say the parking ramp was lean because the entrance and exits were completely electronic and required no parking assistant and while this is true, it goes quite a bit deeper. The parking ramp I utilized was equipped with a fairly new technology known as "Park Assist." Ok, I'm just going to say it, I love park assist. Any large and busy parking ramp could make their customers much happier with the help of parking technology. Park Assist features little green or red lights which are illuminated on the ceiling directly above the path where cars drive. If a parking spot is open the light will illuminate green, but if the spot is taken it will illuminate red. This type of technology increases more effective parking but also enhances safety. Instead of drivers constantly trying to look side to side while driving looking for the next open spot, all the driver needs to do is look for an illuminated green light and pull into the corresponding parking spot. Wow, this was impressive. Parking ramps can be pretty dangerous as there always seems to be people bobbing in and out between parked cars. This technology allows drivers to keep a greater focus on driving safely, but also helps them to find parking spots quicker.
The implementation of lean into daily life and travel has led to some monumental improvements which have helped to make once dreaded tasks much more palatable, and maybe even actually enjoyable.
Agile Brings Flexibility to Software Development
Lean thinking is about creating flexibility in the manufacturing process in order to deliver the value that customer wants at that time.
In agile, this is also true. The beauty of using agile to develop software is the work can be prioritized on a daily or even more frequent basis. As the development team completes a requirement and it moves to the "complete" pile, the product owner can determine which of the remaining requirements is the most important to complete next. The product owner is closely linked with the customer of the software so they are the voice speaking directly for the customer.
If new requirements come up during development, no problem. Add that requirement to the back log on the kanban board. The next time it is time to pull a new requirement the product owner can prioritize the new story at the top or not.
This creates a lot of flexibility in the development process that a waterfall process does not. Usually, with a waterfall development process all the requirements have to be determined up front and then frozen because adding any after that can cause issues. Then the customer doesn't see anything until the development is completely done. The agile process allows to release pieces of functionality as it is ready.
This increased flexibility allows the team to deliver more value sooner to the customer, creating a happy customer. Which is what lean is about. Customer first.


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