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Maintaining healthy eating habits in college can sometimes be harder than trying to pass a quantum physics exam. College cafeterias, late-night snackathons, and packed schedules that leave little time for exercising often lead not only to "freshman 15″ weight gain, but to an unhealthy lifestyle that continues even after graduation.
So how can you avoid some of the dietary pitfalls common to your college campus? We spoke with two Certified Diabetes Educators, Lara Rondinelli, RD, LDN, CDE, and Jolene Sutter, MS, RD, CDN, as well as some current and former college students who gave their thoughts and suggestions on how to incorporate some healthy eating habits into your routine.
1. Sneaky Snacks.
Companies like Nabisco are getting hip to the health food craze and have created a great line of snack packs that contain only 100 calories. Not only are these snacks healthier than their high caloric, hydrogenated oil-infused counterparts, but snack packs are also clearly labeled with carbohydrate information needed to correctly bolus. Jenny, a 19-year-old sophomore from San Diego, likes to bring these 100 calorie snack packs or Nature Valley granola bars with her to school. "There are pretzels, Sun Chips, crackers – basically everything in nice little packages, which are perfect for bringing to school," she says.
Eating fruits and veggies are also a perfect snack time option. "An apple a day," Ashley, a 20-year-old from Pennsylvania, suggests. "Cliché as it might be, I went to a health food store and bought Pacific Rose and Fuji apples by the bagful. I'd have at least one a day."
2. Don't "Do Lunch" Every Day.
It's a typical social activity to meet friends for lunch, dinner, coffee, or dessert. Not only can this expand your waistline from the heavy portions most restaurants give out these days, but you might also see the size of your wallet start to shrink. Want to switch that around? Don't make 'meeting for lunch' a regular social activity, but find other ways to socialize. Jenny suggests, "Instead, you can meet friends during breaks to go jogging on the track at school."
3. Food Fuel.
Bleary-eyed students up late studying for exams are a common sight on college campuses. But Lara Rondinelli, a diabetes educator at Rush University, warns, "Large quantities of caffeine are not good for anyone and even if these drinks are fortified with some vitamins this does not classify them as a health food." She says college students who skip meals in favor of energy drinks and pots of coffee need to focus on fueling with lean meats, vegetables, fresh fruit, and milk or light yogurt.
Jolene Sloat, a diabetes educator at Naomi Berrie Diabetes Center at Columbia University, adds that protein bars and meal replacements can be good alternatives occasionally, and that these bars usually are labeled with the important nutrition information. But, she says, "These foods are not ideal for daily consumption because they may be lacking in some of the nutrients that you would get from a balanced meal."
4. Be the "Designated Driver."
Eating late at night while studying or partying is a major temptation, but you should do your best to consume all or most of your calories before 7:00 pm. Sara, a 27-year-old who now works at a college in south Florida, shares her experiences when she was a student. "One thing that helped me with healthy eating in college was remembering that just because everyone else is eating does not mean that I needed to," she says. "My college had a great mom and pop doughnut shop nearby and students (especially my friends) enjoyed many late night runs. I could be the 'designated driver' and go along for the ride, be there for the jokes and the stories but not have to deal with the blood sugar swings of a jelly doughnut." Sara says it's all about staying balanced, choosing specific times to indulge in your favorites. Don't deprive yourself, or you're likely to binge later, so keep your treats–whatever they may be–in moderation.
5. Find a Routine That Works.
The first week or two of college is often overwhelming and chaotic, but once you get used to your class schedule, it's important to figure out convenient times when you are free to eat meals. They will most likely vary from day to day, but creating a routine for each day will help you avoid the eat-and-run.
"The first week is rough, but then you know, I eat at these times on Monday, Wednesday, and Friday, and these times on Tuesday and Thursday, and you plan accordingly," says Allison, a 23-year-old living in D.C. who graduated last year. "I've found that I have a harder time keeping my sugars in check when I am at home, where my routine is gone, than when I'm at school."
6. Get an "A" in Fitness.
An article about eating healthy wouldn't be complete without nutrition's partner-in-crime: exercise. Colleges often offer physical education classes, which make it easier to stay fit. Jenny says, "I take a PE class every semester (for fun) and so taking this class gives me exercise and a chance to meet friends who are into sports like myself. My school offers classic sports like soccer and volleyball as well as more outdoorsy sports such as surfing, kayaking, and sailing. So there's something for everyone."
7. Channel Your Inner Julia Child.
Whether you are still living in the dorms or are living on your own in your first apartment, visiting a local grocery store is a much cheaper and healthier option than eating out for all your meals.
Your shopping list should include these healthy suggestions: fresh seasonal fruits and vegetables, whole grain breads, lean meats, eggs, frozen and canned vegetables, store brand whole-grain cereals (Lara suggests aiming for greater than 3 grams of fiber per serving), and low-fat dairy products. Cheaper options are often the store-brand versions of your favorite cereals and flavors of yogurt. Jolene recommends stocking up on canned foods, like beans, soups, and vegetables.
"I would buy the frozen Perdue chicken tenderloins (not the breaded ones) and cook those with some garlic (they were a staple!) and then add them to salads [or] stir frys or Asian noodles," Allison suggests. Ashley adds, "I bought a 5-pound sack of basmati rice in the beginning of the year and it looks like it will last me until the end. Basmati rice is lower in carbs than white or brown rice."
8. Get Creative.
- Ramen noodles are a staple among college students, so Jolene has a few suggestions:
- Drain out some of the liquid portion since it may have half a day's worth of sodium
- Add 1-2 cups of frozen vegetables before heating up the ramen noodles to get extra fiber, vitamins and minerals
- Add 2-3 ounces of lean chicken, beans, or tofu for added protein and fiber
- Reduce the portion size of the ramen noodles when adding in other foods to cut down on the calories, saturated fat, and sodium content
9. Stay Balanced.
Even when you are out with friends at the mall, you can stay balanced with your choices at fast food restaurants.
"Most places like McDonald's, Burger King, and Wendy's offer a grilled chicken sandwich," Lara says. "I'd recommend ordering it without mayo and substitute mustard in place of it." Other options include a green salad with grilled chicken and low-fat dressing or fresh fruit like sliced applies. Even a hamburger is better than sauce-heavy Big Macs or Quarter Pounders.
10. When in doubt, ask.
Creating a personalized nutrition and fitness plan can take time and work, so if you have questions, your endocrinologist should be able to recommend a nutritionist you can speak to. Your doctor or your university health center probably has a nutritionist on staff, so make an appointment if you run into stumbling blocks, or if you're seeing your blood sugar average or your weight starting to climb.
Another great place to ask questions is your local dining hall. Sara recently had a conversation with the head of dining services. "She said that there is nothing that they serve that she cannot tell me the exact carb count of," she says. "We just have to ask."


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Jill Scott Thanks Fans for No. 1 Album at Essence Festival
Fresh off the success of her most recent album 'The Light of the Sun,' Jill Scott hit the Essence Music Festival Saturday (June 2) to thank her fans for their support.
The singer's fourth and most recent release gave

subset: commoncrawl


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Vice President for Finance and Business Operations
Shauna Ryan King, B.S., M.B.A.
Since her appointment in June of 2006, Shauna Ryan King has initiated the transformation of business operations, information technology, finance, and research administration while developing a culture of high performance across these areas. It is her goal to strengthen our strategic and analytical approach to financial management and to continuously improve operations in finance, procurement, and research administration while delivering enhanced service to the Yale community. As a member of the Labor-Management Policy Board, Ms. King also has an integral role in moving forward a positive and productive partnership with Yale's unions.
Before joining Yale, Ms. King spent the majority of her career at PepsiCo, where she worked in various capacities in several different operating divisions. Most recently she was President of PepsiCo Shared Services, Global Chief Information Officer, and Chief Transformation Officer. Her efforts were instrumental in initiating a transformation of PepsiCo from a highly decentralized company into one that shares business processes and IT systems across its divisions. Before joining PepsiCo in 1982, she was a staff accountant at Price Waterhouse. From 1994 to 1998, she was president of a consulting firm in Texas, providing management and operations advice to several major companies. She returned to PepsiCo's Frito-Lay division in 1998, first as Vice President of Field Finance and later as Vice President and General Manager of the Club Channel, before joining PepsiCo corporate.
Ms. King earned a B.S. in psychology from St. Lawrence University and an M.B.A. in accounting and finance from Cornell University.


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Kevin Lyman has a number of proven successes as a festival creator, including the punk-angled Vans Warped Tour and metal-focused Rockstar Mayhem Festival. But when he announced plans last fall to produce a similar country music tour, offering multiple stages and a full day of music, he said he was immediately met with opposition.
"It was kind of nerve-wracking because a lot of people we're saying, 'That's not how country does it,'" Lyman said. "But I believe these are music fans and our model has worked for all music."
So far, Lyman's happy to report the naysayers were mostly wrong. In its second weekend, the tour founder feels the first Country Throwdown Tour is off to a stellar — albeit slightly rocky — start.
"Everyone said, 'No one is going to come early,' but it's a nice crowd that's coming in early on a Thursday," he said. "It's a big learning curve out here for us, compared to some of the festivals we throw. I think the fans are starting to spread the word. You're getting those goosebumps you get once in a while when you're on to something good."
Continue reading


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Contact Council Members
The Council consists of up to 20 members representing people across the Tennessee Valley who are vitally interested in TVAs management of the regions natural resources.
The Council's purpose is to gather advice from all sectors so that TVA can respond in a responsible way to the needs of people across the region. The Council invites public input into its deliberations. In fact, the main reason the body exists is to increase public participation in the decision-making process.
TVA appoints a designated federal officer to facilitate the planning of the Councils meetings and reporting of its activities to the public. That office is currently held by Joe Hoagland.
To read information about the eighth-term Council members or to contact them, click on the links below.


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In addition, EPA officials have asked the families to quit sending questions to the EPA's headquarters in Washington, D.C., and send them instead to a regional office in Chicago.
Jackson wrote a letter in October 2011 to Warren and Wendy Brown — parents of Alexa Brown, 11, who died of cancer — saying she would visit Clyde to meet with the cancer cluster families after the EPA concluded its investigation in the matter.
In an October 2011 press release, Jackson said she would come to Clyde "next year."
As 2012 came and went, Jackson never showed up.
She announced recently she's stepping down as the EPA's administrator early this year. A replacement hasn't been named.
For more on this story, pick up a copy of Saturday's Register.


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Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): December 19, 2012
(Exact Name of Registrant as Specified in Charter)
|(State or Other Jurisdiction of Incorporation)
File Number)
(I.R.S. Employer
Identification No.)
|4484 Wilshire Boulevard
|Los Angeles, California 90010
(Address of Principal Executive Offices)
(323) 937-1060
(Registrant's telephone number, including area code)
Not applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
|Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
|Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14.a-12)
|Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
|Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Item 7.01. Regulation FD Disclosure.
On December 19, 2012, Mercury General Corporation (the "Company") issued a press release announcing estimates of its total losses from Hurricane Sandy.
This information shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits.
Exhibit 99.1. Press release dated December 19, 2012
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
|Date: December 19, 2012
|/s/ Theodore Stalick
|Theodore Stalick
|Chief Financial Officer
Mercury General Corporation Announces Losses from Hurricane Sandy
LOS ANGELES, Dec. 19, 2012 /PRNewswire/ -- Mercury General Corporation (NYSE: MCY) announced today estimates of its total losses from Hurricane Sandy which made landfall in New Jersey on October 29, 2012 and caused significant damage to large portions of the Northeastern United States.
Mercury estimates total losses from Hurricane Sandy to be approximately $30 million. The after-tax effect on fourth quarter 2012 net income is estimated to be approximately $20 million ($0.36 per diluted share). In February 2013, the Company plans to issue full financial results for the fourth quarter and year ending December 31, 2012, which will include the effect of the losses from Hurricane Sandy.
Mercury General Corporation and its subsidiaries are a multiple line insurance organization offering predominantly personal automobile and homeowners insurance through a network of independent agents in many states. For more information, visit our website at http://www.mercuryinsurance.com.
The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for certain forward-looking statements. The statements contained in this press release are forward-looking statements based on the Company's current expectations and beliefs concerning future developments and their potential effects on the Company. There can be no assurance that future developments affecting the Company will be those anticipated by the Company. Actual results may differ from those projected in the forward-looking statements. These forward-looking statements involve significant risks and uncertainties (some of which are beyond the control of the Company) and are subject to change based upon various factors, including but not limited to the following risks and uncertainties: changes in the demand for the Company's insurance products, inflation and general economic conditions, including the impact of current economic conditions on the Company's market and investment portfolio; the accuracy and adequacy of the Company's pricing methodologies; adverse weather conditions or natural disasters in the markets served by the Company; general market risks associated with the Company's investment portfolio; uncertainties related to estimates, assumptions and projections generally; the possibility that actual loss experience may vary adversely from the actuarial estimates made to determine the Company's loss reserves in general; the Company's ability to obtain and the timing of the approval of premium rate changes for insurance policies issued in states where the Company operates; legislation adverse to the automobile insurance industry or business generally that may be enacted in the states where the Company operates; the Company's success in managing its business in states outside of California; the presence of competitors with greater financial resources and the impact of competitive pricing and marketing efforts; changes in driving patterns and loss trends; acts of war and terrorist activities; court decisions and trends in litigation and health care and auto repair costs and marketing efforts; and legal, regulatory and litigation risks. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as the result of new information, future events or otherwise. For a more detailed discussion of some of the foregoing risks and uncertainties, see the Company's filings with the Securities and Exchange Commission.
CONTACT: Theodore Stalick, VP/CFO, +1-323-937-1060, www.mercuryinsurance.com


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|News » Archives
ETSU volleyball downs Stetson 3-1 to earn seventh straight win
Saturday, October 30, 2010
JOHNSON CITY, Tenn. (Oct. 29, 2010) -ETSU had four players record double-digit kills and the Bucs earned their seventh straight victory, downing Stetson 3-1 (25-20, 22-25, 25-22, 25-17), Friday night in Atlantic Sun volleyball action at Brooks Gym.
ETSU moves to 22-6 (5-1 A-Sun) on the year with the victory, while Stetson falls to 1-22 (0-7 A-Sun) with the loss. In addition, the Bucs are now a perfect 10-0 against the Hatters in the all-time series.
ETSU senior middle blocker Alysa Long (Romulus, Mich.) finished the night with a double-double that included 13 kills on .333 hitting and 10 blocks. Freshman Megan Devine (Kingsport, Tenn.) also finished the night with 13 kills, while also adding 11 digs for her ninth double-double of the year. Jamie Stancliff (Advance, N.C.) finished the night with 11 kills on .333 hitting. Erin Ryan (Davie, Fla.) was the fourth member of the squad in double figures as she notched 10 kills.
Lauren Baufield (Plymouth, Minn.) had eight kills and 19 digs, while Kiley Tamblyn (Torrance, Calif.) recorded a game-high 23 digs to lead the ETSU defense. Senior Whitney Cogburn (Kingsport, Tenn.) dished out a game-high 47 assists, while also recording seven kills, four digs, and five blocks.
ETSU finished the night with a .154 attack efficiency and held Stetson to just .090 hitting for the night. The Bucs also finished with a 7-2 advantage in service aces. ETSU out-blocked the Hatters on the night 14.0 to 12.0 and are now a perfect 10-0 this season when recording 10 or more blocks.
Stetson jumped out to a quick 6-2 lead in the opening set, but ETSU answered by scoring the next four points to tie up the match. After a Stancliff kill that tied the match at 14 apiece, Baufield recorded a kill and a Stetson attack error put ETSU up for good in the set. The Bucs took the set 25-20 after Stancliff closed the frame with another kill. Baufield and Stancliff both had four kills in the set to lead the Bucs. ETSU hit a solid .222 during the frame while limiting Stetson to a .000 efficiency.
ETSU got off to the quick start in the second set as Stancliff and Devine helped put the Bucs in front 7-3. Stetson won the next four points, however, to tie the match at 7 apiece. With the score tied 11-11, a Ryan attack error put Stetson in front by one. The Hatters remained in front for the rest of the set as they took the 25-22 victory.
The Bucs jumped out to fast start for the second consecutive set as they took a 7-3 lead in the third set. Long started heating up as she recorded three of ETSU's first seven points. Once again, Stetson fought back to tie up the match on several occasions. Then, after the score was tied at 11, Stetson reeled off three straight points to take a 14-11 lead. The Hatters remained in front until a ball handling error tied the match back up at 22. The Bucs got two straight kills from Baufield and Ryan to force set point at 24-22. ETSU then benefitted from a Stetson attack error to close out the set 25-22.ETSU opened the fourth set with a commanding 18-6 lead thanks to three kills from Ryan during the first half of the set. The Bucs reeled off 10 straight points during the frame to take the 12 point lead. ETSU cruised to victory in the set 25-17, which closed out the match. Ryan led the way for the Bucs in the set with four kills.
The Bucs will return to action tomorrow afternoon as they host Florida Gulf Coast at 2 p.m. The match will be Senior Day for six ETSU seniors, Lauren Baufield, Whitney Cogburn, Alysa Long, Dani Howe, Desiree Dyck, and Erin Ryan.


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ST. MARYS – A trial date for Lawrence Earl Donachy, 36, of St. Marys, accused of the 1999 homicide of St. Marys beautician Irene Challingsworth, has been set for Monday, Oct. 10 beginning at 9 a.m. in the Elk County Courthouse in Ridgway.
The trial is expected to continue for 10 business days until Friday, Oct. 21.
Jury selection will take place in Butler County on Friday, Sept. 16, beginning at 8:30 a.m.
Elk County President Judge Richard A. Masson approved a change of venue on March 18, 2011 due to the pre-trial publicity since the April 6, 1999 murder of Challingsworth, 57, in her Walnut Street home and salon.
The Supreme Court of Pennsylvania chose the trial's venue.
Donachy is being charged with one count each of homicide, rape, burglary, aggravated assault, criminal attempt at arson and unlawful restraint.
Pick up a copy of the Wednesday, Sept. 7, 2011 edition of The Ridgway Record for more.
[1] mailto:firstname.lastname@example.com
[2] http://www.ridgwayrecord.com/sites/default/files/breakingnewstemp_13.jpg


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What's In A Name; Maple Syrup Crackdown
You buy a product at the store and expect it to be what the label says. Whipping cream should be just that - a dairy product, not some formulated food product. Vanilla should come from the plant - and not be sweetened caramel water (like some formulations are)


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June 7, 1977
New York, NY US
Madison Square Garden
The Song Remains The Same, (The Rover intro) Sick Again, Nobody's Fault But Mine, In My Time of Dying, Since I've Been Loving You, No Quarter, Ten Years Gone, Battle of Evermore, Going to California, Black Country Woman, Bron-Y-Aur Stomp, White Summer ~ Black Mountainside, Kashmir, (Out On the Tiles intro) Moby Dick, Jimmy Page solo, Achilles Last Stand, Stairway to Heaven, Whole Lotta Love ~ Rock and Roll.
Click here to view the US '77 Tour Programme (flipbook)
Review: Some rock bands have fans, others have admirers and still others have followers. But Led Zeppelin is the last great rock band who's minions can be considered true believers.
Believing in Led Zeppelin makes its audience a unified community, which is rare in rock these days. The decline of rock as a social phenomenon and its development as big business has made the likelihood of such sentiment obsolete. Led Zeppelin is the only exception. The nearly 20,000 believers who filled Madison Square Garden light night (June 7th) for the first of six sold-out shows were part of rock's largest fraternity. A passion for Led Zeppelin is enough to establish communications, if not necessarily friendship, among a large segment of today's teenagers.
The audience displayed restraint that bordered on saintliness during the one-hour delay before the concert started. No announcement or explanation was offered. But a substantial number of people did show stupidity bordering on sadism in greeting the band with an assault of fireworks that made the Garden seem like Da Nang, The explosions faded after a few songs when singer Robert Plant exerted his moral authority by requesting that those offenders "cool the firecrackers – no more of those exploding things."
After that, most of the explosions were from the stage, where Led Zeppelin proved that it was worthy of the adoration bestowed upon it. The 8-year old band virtually invented what has become known as heavy-metal rock, an English combination of blues structures and ear-splitting volume. But the band has grown with the times. Rather than relying on its earlier style of rock-to-break-your-kneecaps-with once represented by songs like Whole Lotta Love, Led Zeppelin performed a nearly three-hour set notable for its variety, sophistication and depth.
Each member of this quartet added something special to the band's sound. Singer Robert Plant, a tall, muscular, golden-haired man whose unbutton shirt proudly revealed the best developed pectoral muscles in rock, sand with his usually effective rasp. He maintained pitch and melody well and exuded by a gregariousness and intensity. Lead guitarist Jimmy Page is one of rock's legends. His playing was busy, wiry, sometimes scattershot. On In My Time of Dying, he continually shifted the emphasis of the dynamics until he built to an attention-riveting, machine gun-like finish.
No Quarter was the vehicle for versatile John Paul Jones. On that tune, he performed on keyboards, alternating between spacey abstraction and kinetic surges of energy. His performance blended the styles of Keith Jarrett, Huey Smith, Beethoven, and B. Bumble and the Stingers. Drummer John Bonham, meanwhile, played with deceptive subtlety. His cannonball approach made use of empty space on In My Time of Dying, that propelled the other musicians without overpowering them.
So while many in the audience enjoyed the show simply because being there conferred status on the high school ladder, Zeppelin pleased its older fans by playing with both complexity and poignance. (D. Marsh, Newsday- June 1977)
Submit your personal review of a particular show you attended, updates, corrections, etc., which will be considered for addition to the official online archive.
You may also contact the webmaster at: firstname.lastname@example.com
Submit your personal review of a particular show you attended, updates, corrections, etc., which will be considered for addition to the official online archive.You may also contact the webmaster at: firstname.lastname@example.com
Zeppelin June of 77
Yes I was there. Steve Heik


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Now we're email buddies!
You have chosen to receive our #NAMED_LISTS# newsletters at #EMAIL_ADDRESS#. You will receive an e-mail shortly confirming your subscription. So excited to have you!
Refinery 29
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Real talk: There are currently things happening on our post-summer feet that just aren't cute. Whether it's from walking in the dirty city with sandals on, or frolicking barefoot in the summer sun, our feet are starting to look more like paws — adorable on our furry friends, disconcerting on humans.
And, while we couldn't be happier to slip back into our dignity-saving fall boots, we're not going to just forget about our cavewoman toes until next sandal season. Just because they're not on display, doesn't mean our soles don't deserve a little summer rehab, too. Here, we've rounded up the pedicure heavy hitters that will repair the damage done over the past few months of leisure. Click through for our top picks for an emergency at-home pedicure that's strong enough to restore our feet to their pre-summer softness.


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Storyteller Productions
"Your Neighborhood Full-Service Production and Editing Facility"
Storyteller Productions wants to help you update, personalize, preserve, and ultimately create the memories you will cherish forever. We can transfer your old home movies to DVD, create photo montages for special events, film and edit those events, or project video at them. We are committed to providing you quality video services and preserving the stories that matter most to you.
|Video Production
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|4th Street Corridor, Alamitos Beach, Alamitos Heights, Arlington, Artcraft Manor, Belmont Heights, Belmont Park, Belmont Shore, Bixby Knolls, Bixby Village, Bluff Heights, Bluff Park, Broadway Corridor, California Heights, Carroll Park, Central Area, Craftsman Village, Downtown Long Beach, Drake Park, East Village, Eastside, El Dorado Park, El Dorado Park Estates, El Dorado South, Hellman, Imperial Estates, Lakewood Village, Cambodia Town (Little Phnom Penh), Long Beach Marina, Los Altos, Los Cerritos - Vrginia Country Club, Memorial Height, Naples, North Long Beach, Park Estates,[13], Peninsula, Ranchos, Rose Park, Shoreline Village, South of Conant, Stearns Park, Saint Mary's, Sunrise, Terminal Island, Traffic Circle, University Park Estates, Poly High, West Long Beach, Willmore City, Wrigley North and South, Wrigley Heights, Zaferia
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Thursday, April 1, 2010
Can We Teach Information Literacy and Not Be Tech Support?
The short answer to this post's title is no. Here are some examples of what I mean:
-If we put our library resources and services into an online course management system (CMS), aren't we responsible for answering questions about that CMS to some degree?
-If we help students with how to cite resources, is it fair to withdraw assistance when there are questions about how to use a word processing program to create a works cited page?
-If we provide instruction in computer classrooms, shouldn't we be capable of troubleshooting when a computer is not working and is preventing a student from following our lesson?
As I've said before, I did not become a librarian to be a tech support person. We librarians do have specialized knowledge and skills, but people should not believe they have to be librarians to successfully use technology for academic work.
And while I'm all for being helpful, I also think it is appropriate to draw some lines. For instance, the last time I found myself on hands and knees at a computer after someone didn't believe a USB port was where I said it was, I realized that students need to be able to figure out how to use their flash drives themselves. When it comes to computer problems, I describe, confirm, encourage, etc., but sometimes I find myself saying, in the end, "Fiddle around a little and you'll get it." This approach is not always popular, particularly if due dates are looming.
I have embraced being a librarian-teacher, but I'm not particularly thrilled about being a librarian-do-this-computer-thing-for-me. And as librarians try to define our roles, I am not convinced that the latter is even something we should even aspire to.
But sometimes we are stuck in roles whether we like them or not, and so I do my best to make tech support a teaching and learning experience. If we are to be the champions of information literacy, a skill unavoidably integrated with technology, this may be the cost.
8 comments:
Today's xkcd seems somehow relevant: http://xkcd.com/722/ :)ReplyDelete
I tend to draw a distinction between the kind of knowledge librarians have about computers--that is, an ability to decipher interfaces, an understanding of where information on the internet is coming from, and other similar content/tool use knowledge--and what I'd really consider "tech support" knowledge like what is really going on inside the computer and why it doesn't work when you want it to. So I don't want to lump it all together as "technology." And I think that information literacy--the ability to know what you want, where it would be reasonable to expect to find it, where it is coming from and how to manipulate it--is different from computer literacy, you know, the ability to operate a machine.
In any case, I think we can learn a couple of the tech support things and pass that knowledge on to users, but when you get past things that users should be able to learn, you come to things that most reference librarians aren't very good at (maybe some systems librarians understand them, but I don't really understand what they do, hm). So I think we have to be careful about getting too much into tech support, not least because a lot of us aren't really qualified to do that.
But, as long as it's based in things that users should be able to learn to do and not things that require an intimate understanding of what a computer really is, I feel like I'm teaching at times like that. Then again, a lot of these problems are filtered out before they get to me, so I probably don't encounter it in quite the same ways you do.
(obviously, students can learn anything, but there's a lot about a computer they won't really understand unless they become CS majors and study it pretty intensively. Which they can do, but then they most likely won't be coming to us for help about this, yes?)ReplyDelete
I think part of why I wrote this post was because I had a patron threaten to file a complaint about me last week when I wouldn't insert her USB flash drive into the computer for her. I explained how to do it, and I encouraged her, but I stopped short of doing it for her. She was not a happy camper.ReplyDelete
I left to tell my boss, and apparently the patron started crying to the staff at the circ desk. They did it for her. Sigh.
- AnonymousApril 29, 2010 at 2:08:00 PM EDT
as a reference librarian who has handled over 20 years of inquiries in all kinds of libraries, i find your approach to helping your students not only unpopular, but just plain wrong.ReplyDelete
my rule of thumb regarding customer/patron service is help as much as you can, however you can. the whole notion of "it's not in my job description," is very elitist and unionist at the same time. in other words, it's a terrible show of hypocrisy where simply taking the time to help is always the better approach.
also, keep in mind, not everybody comes to reference librarian hoping you will teach them something; more often than not, many students will approach your desk with the notion that you will simply help them with whatever it is they need.
if you don't like helping students, with any and all of their needs, perhaps you should get out of public services.
Thanks for your comment, Anonymous -- always glad to hear from experienced librarians here.ReplyDelete
I think if you knew me (do you know me?), you would realize how much I bend over backwards to help students when they approach me at the reference desk.
- AnonymousApril 29, 2010 at 2:53:00 PM EDT
ms nellums, no i don't know you at all, but your blog post doesn't indicate that you bent over in any particular direction for this particular customer, which is why this woman felt the need to ask somebody else for help.ReplyDelete
perhaps you were just having a bad day?
regardless, you should have sat down with this woman, and a) showed her how to engage the jump drive, b) where and how to locate any files on the drive, and c) how to remove the drive when she is finished. very basic stuff, but difficult if you've never seen a jump drive before.
don't let your level of expertise blind you into thinking everybody is--or should be--as well trained as you.
Hello again Anonymous! I think you are correct, that my day became not so hot when a patron threatened to file a report against me after I tried to help her. That has never, ever happened before or since!ReplyDelete
And I think that particular situation was more complicated than I outlined in a previous comment here, because I had in fact spent some time with her, and it was not clear to me that she was having such trouble -- she presented herself as technically competent and in a hurry, and so I did not go through the hand-holding that I do when a person strikes me as not tech savvy. Upon reflection later, I wondered if she had a medical condition making it difficult for her to use the machine (she didn't tell me!).
But all this is neither here nor there -- a staff member with a different personality was able to help, and I was glad to find out that the patron left the library happy. ...And then I wrote a blog post about the general ways we librarians teach technology skills, and how we should not shirk those responsibilities.
I'm very sorry if this has somehow given you a bad taste in your mouth, but I assure you I do my best to be helpful and professional at all times at the reference desk.
- AnonymousApril 29, 2010 at 4:41:00 PM EDT
no need to apologize, i was just passing through.... but do do keep in mind that personality should rarely be a factor when working the reference desk.ReplyDelete


text:
Lyrics: Johnny Cash
Music: Johnny Cash
One of the songs Bob Weir sang most frequently with the Dead. He also sang it at least once with Kingfish. And more recently with Ratdog and Weir/Wasserman.
Well I taught that weepin' willow how to cry, cry, cry
Taught the clouds how to cover up a clear blue sky
Tears I cried for that woman gonna flood you, big river
I'm gonna sit right here until I die
Well I met her accidentally in St Paul, Minnesota
And it tore me up every time I heard her drawl that southern drawl
Then I heard my dream went back downstream cavorting in Davenport
And I followed you big river when you called
Well I followed her to St Louis later on down the river
A freighter says she's been here, but she's gone, boy, she's gone
Well I found her trail in Memphis but she just walked up the bluff
Raised a few eyebrows and then she went on down alone
Now won't you bat it down by Baton Rouge, river queen rolling on
Take that woman down to New Orleans, New Orleans
Go on I've had enough, dump my blues down in the Gulf
She loves you, big river, more than me


text:
|GT 325 - Counseling Older Clients (SO 325)
|(3 cr.) Students are introduced to theories and models of effective communication with select members of an elderly population. Topics include practical aspects of communication of social service workers with older clients, older parents, older patients and the terminally ill; interview and counseling techniques; and the role of social service workers, past and present. Prerequisite: two courses from SO, GT; Every Other Year
|This course is currently not being offered. Please try again next session.


text:
View by: Most Popular | Alphabetical A to Z | Map
Jagdish Temple
Built in 1651 by Maharana Jagat Singh, Jagdish Temple is the largest and one of the most famous temples in Udaipur. The three-story structure, dedicated to the ... Read more
Udaipur City Palace
The largest palace in all of Rajasthan, the Udaipur City Palace built by Udaipur founder Maharana Udai Singh II, sits perched on hill overlooking the city and ... Read more
Hawa Mahal
Jaipur is known for its spectacular architectural sites and the Hawa Mahal, or Palace of Winds, is perhaps the city's most recognizable and photogenic ... Read more
Amber Fort
The Amber Fort, built in 1592, once served as the palace and capital of the Kachchawahs during their reign until 1727, when the capital was moved to Jaipur. ... Read more
City Palace
The first palaces, courtyards, gardens and pavilions that make up Jaipur's City Palace were built in 1727 by Maharaja Jai Singh II, ruler of the kingdom of ... Read more
Eklingji Temple
The 108-temple complex located 14 miles (22 kilometers) north of Udaipur is famous throughout Rajasthan for its beautifully sculpted granite and marble ... Read more
Lake Pichola
Lake Pichola, an artificial freshwater lake created in 1362, inspired the founding of Udaipur on its banks. On a calm day, the placid, glasslike water reflects ... Read more
Jantar Mantar in Jaipur
Walking through the grounds of Jantar Mantar may feel more like visiting a sculpture garden than an astronomical observatory. The eighteen devices, built by ... Read more
Jal Mahal (Water Palace)
It used to be that the Jal Mahal (Water Palace) was merely another fortress worthy of a quick photo op on the way to or from Amber Fort. After undergoing a ... Read more
Birla Lakshmi Narayan Temple & Museum
Built in 1988 entirely of white marble, Birla Lakshmi Narayan Temple & Museum is one of the newest and most recognizable landmarks in Jaipur. The temple is ... Read more
Central Museum (Albert Hall)
The Central Museum (Albert Hall), modeled after the Victoria and Albert Museum in London, opened its doors in 1887, making it the oldest museum in the state of ... Read more
Deeg Palace
The Deeg Palace was built as a summer home for the Jat kings of nearby Bharatpur in the 16th century and was used as a luxurious holiday home for Maharajas ... Read more
Keoladeo National Park (Bharatpur Bird Sanctuary)
Keoladeo National Park is a famous bird sanctuary in Bharatpur that is home to over 350 different species of birds. Formerly a duck-hunting site of the ... Read more


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Weekend Top 10
By Sarah Story, Citizen Events Editor 11/08/12
Nearly three dozen Lakeside Avenue merchants will host the eighth annual Holly Jolly Christmas event Nov. 9-10. Shoppers will be able to take free trolley rides to and from shops along the avenue from 5 p.m. to 9 p.m. Nov. 9 and 10 a.m. to 2 p.m. Nov. 10. Participating shops will stay open late, and many will offer special deals for holiday shoppers. All participating businesses also will have special containers to collect donations for the Lakeside Volunteer Rescue Squad, the event's beneficiary. On Nov. 10, Nutzy, the Richmond Flying Squirrels' mascot, will appear at the Lakeside Farmers' market from 10 a.m. to 11 a.m. and an antique car display will be held at the site of the Lakeside Community Christmas Tree, between Hilliard Road and Dumbarton Road. There also will be a "food truck court" at the Rescue Squad lot Nov. 10 with a variety of food options and live music. For details, visit http://www.lakesideavenue.net .
The University of Richmond continues its fall International Film Series with "Elena" at 3 p.m. and 7:30 p.m. Nov. 9 and at 7:30 p.m. Nov. 11 at the Robins School of Business, Ukrop Auditorium. "Elena" is a gripping modern twist on the classic noir thriller. All films in the series are shown in their original languages with English subtitles. Admission is free and open to the public. For details, visit http://tinyurl.com/urfilm .
Celebrate what makes Virginia special at Taste The Local, being held from noon to 7 p.m. at West Broad Village, 2005 Liesfield Pkwy. in Short Pump. Taste The Local features area restaurants, local bands, vendors and 10 of Virginia's finest breweries. All proceeds benefit Fetch A Cure. Well-behaved, leased dogs are welcome. Admission is free. For details, visit http://tinyurl.com/tastelocal .
The Epilepsy Foundation of Virginia - Central Virginia Chapter will host Epilepsy Awareness Day, an educational opportunity for persons and families living with epilepsy, from 9 a.m. to 3 p.m. at Lewis Ginter Botanical Garden, 1800 Lakeside Ave. Continental breakfast and lunch are provided and help with transportation and childcare is available. Admission is free. For details, call 751-1505 or visit http://www.epilepsyvirginia.org .
Circle Center Adult Day Services, 4900 W. Marshall St., will host Art for All Ages from 7 p.m. to 9:30 p.m. A silent auction of affordable works of art from local artists will benefit frail or functionally impaired older adults and their caregivers. There will also be desserts, wine, music and raffles. Admission is $25. For details, call 355-5717 or visit http://www.circlecenterads.org .
New Castle Productions, featuring local actors ages 5-60, will present "Man of Honor" at 1 p.m. at Henrico Theatre, 305 E. Nine Mile Rd. "Man of Honor" tells the story of Second Lt. Henry Ossian Flipper, the first African American to graduate from West Point and become an officer in the US Army. He received this honor in 1877 and within only four years, he was falsely accused and put on trial for a crime he did not commit. Tickets are $10 to $25. For details, visit http://www.newcastle-koaproductions.com .
Ages 11-13 are invited to a workshop on the basic techniques of archery from 10 a.m. to 12 p.m. at Deep Run Recreation Center, 9900 Ridgefield Pkwy. Compound bows will be used and the course will be taught according to NASP specifications. A session for seniors age 50+ will be held from 1 p.m. to 3 p.m. and a session for ages 14-17 will be held from 4 p.m. to 6 p.m. Equipment is provided. Appropriate for beginners. Cost is $6. For details, call 290-0305 or visit http://www.henricorecandparks.com.
Boys ages 13-17 and an accompanying adult are invited to the Boys-to-Men Forum from 9 a.m. to 11:30 a.m. at Eastern Henrico Recreation Center, 1440 N. Laburnum Ave. The forum will address issues such as loyalty, honesty, friendship, education, sports and the impact of their actions. Admission is free. For details, call 225-2056 or visit http://www.henricorecandparks.com.
If you have ever wondered how historically accurate Hollywood movies are, come watch 1951's "Red Badge of Courage" from 2 p.m. to 4 p.m. at the Henrico Theatre, 305 E. Nine Mile Rd. A discussion highlighting the major historic themes, including fear, courage and Civil War soldier experiences will follow the film. Admission is free. For details, call 652-3409 or visit http://www.henricorecandparks.com
Garden greens
Emily Francis (left) of Richmond Green Drinks and Cary Jamieson of The Steward School checked out the cherry tomato crop Aug. 20 at the school's Bryan Innovation Lab following a visit by members of Green Drinks. Jamieson, director of the Bryan Innovation Lab, was among the speakers who pointed out various sustainable features of the building and its surroundings, including geothermal, solar photovoltaic and solar thermal energy systems, as well as rain gardens and large storage cisterns (like the one pictured) to minimize groundwater pollution. > Read more.
Canterbury Recreation Association 'wins' the 'Dunk Hunger' drive
For the third consecutive year, the Canterbury Recreation Association in Short Pump donated the most meals to the fourth-annual "Dunk Hunger" campaign, which raises money and food donations for FeedMore's Central Virginia Food Bank. Swim teams and community pools throughout the region combined to raise the equivalent of 77,404 meals this year, with the Canterbury group earning the Gold Medal, with 17,454 meals contributed.
CRA will earn a winners' bash Aug. 24 from 3 to 5 p.m. at its pool on Pump Road.
"Our pool has adopted Dunk Hunger into its culture with fun ways to raise food and funds," said Canterbury's Dunk Hunger chairman Jack McSorley, a Freeman High School junior. > Read more.
Weekend Top 10
Henrico County has a lot to offer this Labor Day weekend! Before summer ends completely, you've got to try some Virginia wines at Southern Season's weekly event, Fridays Uncorked. Check out The Comedy Dad, Alex Scott, at the Richmond Funny Bone or put your thinking caps on and take on The Escape Room. This weekend also features a two-day event at Malvern Hill and Carrington Kay at The Tin Pan. For all our top picks this weekend, click here! > Read more.
Police arrest woman in connection with early-morning arson
Businesses collect, donate sports equipment
Citizen, Richmond Biz Live host marketing seminar
Henrico community rallies around local family after house fire
Henrico County property transactions, Aug. 3-9
- More News
Print Edition
Sep. 3, 2015Click here to read the print edition.
Weekend Top 10
'Uncanny Valley' coming to HATTheatre
CAT Theatre announces cast for 'Thanks Mitch'
Shear brilliance
CAT Theatre seeks 'Red Eye 10s' participants
- More Entertainment
Obituary – Brian Francis Downes
Obituary – Linda Chinn Allison
Obituary – George Batalo
- More Obituaries
Garden greens
Canterbury Recreation Association 'wins' the 'Dunk Hunger' drive
Bike collection planned at Henrico concert Aug. 22
- More Community
The greatest love of all
My daughters' other dads
All hail to mothers and the hardest job of all
- More Opinions
Athlete of the Week – July 3: Kayla Sell
Athlete of the Week – June 19: Sydney Whitaker
Steward School's Enright drafted by NY Mets
- More Sports
Reader Survey | Advertising | Email updates
Classifieds23059-Large Community Yard Sale – Magnolia Ridge Subdivision near VCC, 9/19/15 from 8a-1p.
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CalendarThe Richmond Funny Bone, located at Short Pump Town Center, will present comedian Alex Scott at 7:30 p.m. and 10 p.m. Sept. 4, 7 p.m. and 9:30 p.m. Sept. 5… Full text


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Pay homage to a NASCAR legend every time you wear this Twill Matt Kenseth jacket from JH Design! This full button jacket features multiple Kenseth and Dollar General graphics. It also is equipped with comfy rib-knit details. There's no doubt that this jacket is a great tribute to Matt Kenseth!
- High-quality graphics
- Midweight jacket suitable for moderate temperatures
- Officially licensed
- Olympic collar
- Rib-knit cuffs & waist
- Twill jacket
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Skiing pastor finds right job at South Newbury Church
NEWBURY - At age 60, Rev. David Keller was looking for a new challenge, a ministry that needed him.
And he was hoping for a recreational benefit.
He's been a minister at churches in Pennsylvania, North Carolina, Maryland and Indiana, and he had led the First Congregational Church in Concord for the past 11 years.
The challenge was to find a new church where he could work part-time and still make a difference, a community-oriented church.
The situation was finding a place where he could enjoy his favorite recreational activity - skiing.
"Honestly, there were other churches that needed me, but recreation is an important part of our overall health, and none of the other churches had a ski mountain nearby," Keller said, referring to Mount Sunapee.
Most important, of course, was finding the right church. Keller had done some work with the South Newbury Church, a 60-member ministry that is the only church in South Newbury, and had enjoyed working with its past ministers.
"I knew of the South Newbury Church and was attracted to it," he said. "Small churches are the dominate expression of faith in this country, and this was a special small church."
He began as pastor of the church, a United Church of Christ, in October, and has been pleasantly surprised.
"What I didn't realize is how much this church is part of this community," he said, citing the this year's Children's Christmas pageant as an example of how important the church is to the town.
"We do so much in this town, in terms of services and volunteer work. This is a vital, active community that needs its church."
And he gets the side benefit he had hoped for. "I've been skiing Sunapee for the past four years," he said. "I must say I like the more flexible life I have now."
Churchgoers are glad to have him.
"There is an excitement in the church," said Deacon Gail Bostic. "Rev. Keller has brought many gifts and visions to this ministry, and we are very pleased."
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Do you know which pet poisons are lurking in your home? Each year, thousands of pets accidentally ingest dangerous but common household items. Onions, grapes, gardening mulch—the culprits are surprising! In honor of National Poison Awareness Month, we're holding a live Twitter chat Wednesday, March 5 with Dr. Tina Wismer, Medical Director of the ASPCA Animal Poison Control Center.
Dr. Wismer will be on hand March 5 at 2:00 P.M. (EST) to answer all your questions about protecting pets from harmful substances.
We'll also test your pet-poison knowledge with a few trivia questions. Three guests will receive ASPCA swag bags—and one grand-prize winner will receive an Emergency Ready Deluxe Pet First Aid Kit!
Not quite sure how to join a Twitter chat? No worries! Check out our How to Join a Twitter Party guide. We're looking forward to chatting with you on March 5!


text:
The phrase "Turn Down Service"
Thanks, Petra!
Disapproved of by Bill at 10:03 AM
Ruddy is a clever boy!
Some hoomin was fired after that, I'm sure!
... toooooo sweeeeeet!
"Where's the danged chocolate"
I always thought Turn Down Service was a free app that came with your bun -- the baleful over-the-shoulder glare followed by a foot flick.
I kind of like that "Observer" back there. Proabably going to critique Ruddy on his performance.
@Furbeast - good one! We have noticed those and they were never really mentioned in the advertising, not even the fine print.
Keep diggin', Ruddy... you'll get there someday.
What a clever little Dutchie bun-bun!
And such pretty ears, too!
@RG: Turn Down Service appears to be one of those modern conveniences built-in to all the latest bun units. There is no way to turn it off. I tried.
Ruddy disapproves of the housekeeping at this establishment and is still waiting for extra towels.
WHAT??? The footflick is a negative comment in the body language of rabbits??!
Is it like "I bite my thumb at you, sir"?
My bunnies do that all the time to me.
@The Bunns: Exactly!
What a pretty little bun. And very industrious. Or very dissatisfied with the quality of the housekeeping help.
OMG! Did you guys see the other videos of Ruddy and Buddy? Ruddy cleaning his ears melts my heart. The first bunny God created made the angels binky!!! No other creature compares.
Hotel Manager Ruddy is disgusted at the skills of the stoopid hoomin housekeeping new hires. Why must he do EVERYTHING himself??? You delegate some responsibility to a hoomin and hope for the best, but nooooooo......it turns out disastrously! His only hope is to get to all the beds and fix them before they are assigned to incoming bunguests. Those hoomins are SACKED!
@b: Oh dear, insulted all this time and didn't even know it! Occasionally a footflick can be playful, like when a bun snatches something from your hand and flicks away, as if to say "ha, ha, gotcha!" But more often it means "begone hoomin, I wash my paws of you and all your species," following a nail trim, dose of icky-tasting medicine, or deplorable lack of treats.
Yes, Furbeast is right!
I read this entire website on The Language of Lagomorphs years ago.
Now you can learn all the ways in which your rabbit will diss you off!
In particular, see this page from the site, about foot-flicks and other rabbit insults!
It's well worth a read; nicely-done!
I guess I should be appreciative that I am only dismissed with a flick than getting myself murdered???
Good read. All this time I have been dissed.
Glad my boss isn't a Dutchie!
another hotel i need to avoid.