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Throughout all of this I have to WHY?
Why is it so me-too?
On a webinar, the slide showed 13 vendors for Office365. How do you decide who to go with?
There are so many VoIP Providers that I have never heard of half of them (and the websites are lacking). This is a small fraction of the VoIP Providers available to the average partner.
There are two channel shows in the next three weeks. To anyone manning a booth at these shows, be prepared to answer: Why You?
If you can't answer that, you better have a coupon for 6x SPIFF to handout.
In case you were wondering, a VAD is a value added distributor like SYNNEX, Ingram, Tech Data, Jenne.]]>
But eventually you think out the herd of competitors that you can afford to buy and now you have the real revenue growth numbers staring at your face. UGH!!! How do we buy more growth? Advertising won't work. It has rarely ever helped the CLEC industry. I remember Paetec ads about technology. XO was a big sponsor at the Tampa Bay Lightning hockey arena and yet no one I ask knows who they are.
So if the awful advertising CLECs did won't work, how do we get growth? Well, we could innovate and make a really cool product but that seems unlikely. We are in a me-too industry that since the pin dropped was all about Saving the Customer Money! We can't change that now by making a product that people would seek out - like say Slack!
Nope. How about buying sales? That we can do!
Hence, the SPIFF wars of 2016. Every other day I get an email with a new SPIFF announcement. Most are from Hosted VoIP companies. These SIFFs include SIP trunking much of the time. It is getting crazy as it is well past 3x MRC for any SPIFF.
There are two reasons this war is occurring: the market is such a bloody red ocean (hyper-competitive) that providers need to get attention or the sales are slow coming in. It makes me wonder how soft the market is. Very few VoIP providers are public, so revenue numbers - real numbers - aren't reported.
As an agent, I like SPIFF money, but I don't like when carriers say that is the component I use to decide who to sell. It is kind of insulting.
On a 20 seat deal at $25 per seat, it is $500 in MRC, which is the minimum sales size for some of the SPIFFs (some require $1000+). At 20% I get $100 per month. Do you think I want to TRY a new provider? Do you think there is room in there for me to blindly trust a new provisioning team or deployment method?
I won't sell SIP trunks OTT because the call quality is questionable enough that I don't want to be bothered with the headache. OTT Hosted PBX has a higher churn rate than reported because they leave out the first 30 or 60 days.
How many customer calls can I take for $100 per month?
Certainly there is a percentage of partners selling on both price and compensation. And that allows a provider to buy market share. But at what cost to the partner's business?
How about a we won't screw it up guarantee? Or we pay a SPIFF if the customer isn't happy? That would work but it would need to be more than 6X MRC because I will lose the customer forever.
It will be interesting to see if year over year sales growth for Hosted VoIP goes up more than the 26%. I am betting it won't.]]>
New ReportsWeb Global UC&C study:
"The global market is gradually experiencing the transition from legacy telephony services and messaging platforms to new UC&C services and platforms. We expect more number of global deployments of UC&C in coming years, driven by growing popularity of applications, such as rich collaboration, mobility, video conferencing, and telepresence." Key word is gradually.
"Business process integration and social media communications have become the primary focus of enterprises. Companies seek low-cost solutions, such as BYOD and web real-time communications (WebRTC) to deploy UC&C solutions." BPI or BPaaS - it isn't stand alone products. It will be an integrated platform to run business process that happen to include comms. (At least at the enterprise level)
And of course the growth guess: "Global unified communication and collaboration market expected to grow at a CAGR of 12.3% from 2016-2020," says a report by Technavio.
The news seems to miss that the different sectors of the marketplace are migrating from legacy for different reasons - like cheap dial-tone replacement, simul ring, etc.
The market is buzzing with Skype Integration news from RingCentral, MegaPath, BitTitan, even Yealink and others.
Master agencies are seeing a way to grab the attention of Cisco partners. First, AVANT teamed with Cisco to accelerate sales for Cisco Powered Providers.
Next, MicroCorp amped up its "relationship with IntelePeer, in order that certified Cisco partners can earn monthly recurring commissions on voice services for those selling the Spark and Meraki MC platforms." Cisco wants partners to get used to selling cloud and voice, because Spark, ya know.
RingCentral teamed up with Google for Work to chase enterprise. Having also integrated with Skype, RC is hedging bets or wants to be all things to all people, which never works.
Windstream, after showcasing Mitel and Avaya, teams with BroadSoft to bring customized Virtual PBX to the hospitality market. So WIND has Mitel, Avaya, BSFT, Allworx and Metaswitch. Yeah, that is cost effective.
As if there weren't a large number of service providers in the space of UC&C - from Fuze, RC, the Cloud Comm Alliance members to the LECs to the other numerous ITSPs. Now softswitch vendors have decided to become service providers, too. Broadsoft BroadCloud; GenBand Nuvia; Alianza Cloud Voice Platform; and Metaswitch MetaSphere Cloud Services are all competing with their customers and making it easier for new entrants into the already bloody ocean of Hosted VoIP. (Now even enterprises can be an ITSP).
Not to be left now. Cisco and Microsoft have jumped into the fray to compete for UC&C customers with Spark, HCS, Office365+Skype4B. The PBX vendors like NEC, Unify, Avaya and Mitel are in the mix and feeling the pinch to have a cloud component. Not only a cloud component but contact center too. Oh, how complex we must make it.
Everyone is pushing up-market, but Cisco recently did a study on small businesses. The study found "on the IT front, a majority of small companies (86 percent) are considering the use of cloud-based unified communications (UC) systems as a possible solution to their communications needs, replacing their more traditional premises-based counterparts."
Yealink has phones for Skype4B. One of the reasons that you see Jabra, Plantronics and Sennheiser at VoIP shows is because bluetooth headsets are becoming common in the call center space and more UC&C users are choosing to dispatch the deskphone.
"Yet unified communications as a packaged service, despite its relative maturity, remains far less than universally adopted, particularly outside of larger enterprise accounts. A recent survey of more than 400 enterprise and SMB IT decision-makers, performed by UBM Tech for XO Communications, found that only one-third of organizations had fully embraced UC. On the other side of the spectrum, a separate survey performed by Osterman Research for ConnectSolutions found that about as many IT decision-makers (26 percent) and business deci-sion makers (39 percent) are either "somewhat" or "very fearful" of migrating to UC. Nearly half of those surveyed admitted that they don't fully understand the full impact UC would have on their organizations. These fears and trepidations come despite the fact that 71 percent of those surveyed by Osterman believe there are "significant" or even "enormous" benefits that can be realized from the deployment of UC." This is a part of a nice piece that Martin Vilaboy at Channel Vision magazine wrote on UCaaS demand and adoption.
The role of SD-WAN in UCaaS HERE.
Good read on Churn from a former BSFT exec on LINKEDIN.
A look at UCaaS service delivery by AVNET.]]>
We went from TDM to VoIP to Hosted PBX to UCaaS to UC&C.
We went from T1 to cable broadband to Gigabit.
The consolidation of cable will tighten the market in 15 to 18 months. (It takes that long for integrations to take hold.) Now if the integrations are not a big fail, then cable - New Charter/Spectrum, Comcast, Altice - will ratchet up the competition in the small business market for triple play.
"Cable/MSOs are the fastest growing providers in the business services market, with much of their recent success in the mid-size business space," reported MarketResearch. Think about that: the mid-sized space - not just the small business segment of the market.
Of the $104 Billion total businesses spent on telecom services in the US in 2014, AT&T had the largest share (33%), followed by Verizon (22%) and the rest of the LEC band of brothers (Level3, CenturyLink, Sprint, Windstream). MSOs have more than $12 Billion of that pie, with the lion share - $5B - going to Comcast coffers alone.
SIP anyone? 54% of business cable subscribers also use cable for voice, the report states. That means less than half the businesses using cable are buying voice from another provider. That is a shrinking opportunity for the 2000 Hosted VoIP players in the US.
"Last year the Cable/MSO share of businesses with 100+ employees rose to 17%, reports TNS. "The main driver behind this growth was a heavier reliance on internet service and the need for greater bandwidth; two areas where larger cable providers excel."
Telco broadband has not kept pace with cable in speed and price. Egged on by Google Fiber - and a declining market share of businesses - ILECs have started tentatively rolling out faster fiber based broadband - 100MB to 1Gigabit depending on the ILEC (Windstream versus CenturyLink or AT&T).
UPDATE: Google just rolled out Gigabit Fiber to small business starting in Charlotte in July of 2016.
The ILECs have made a tremendous CAPEX investment in TV - just as OTT TV is hitting its stride. They spent big to supply triple-play, when they could have spent the money on FTTx projects for faster bandwidth. That was just uncreative thinking. [More of that Me-too mentality ingrained in telco.]
All of this will stress ILECs, some CLECs and even some OTT VoIP players. When cable takes about 35% of the SMB market, there won't be much room left for anyone else.
In March of 2016, "During the fourth quarter, Verizon reported that total broadband connections dropped to 2.1 million as it lost more DSL subscribers after losing 94,000 DSL customers," according to Fierce media.
Verizon is transitioning. Verizon is now betting on mobile ads (AOL acquisition and Yahoo bid); 5G fixed wireless broadband replacement for wireline services; and IoT (including connected cars) to add to its coffers.
A point I make often is that the debt that the ILECs carry is crippling with flat revenues.
Think about this: Vonage has taken $800M worth of voice revenue. Twilio gets $240 million in voice revenue. This is revenue that typically would go to Level3, Verizon and AT&T (and it probably does terminate to them eventually for a smaller percentage of that money).
WebRTC is being used in so many apps to allow for video and voice calls - bypassing the traditional voice network. [And bypassing the cellco text system and dollars.]
Then, we have Cable beating Telco in broadband bandwidth. Always has in fact. Gigabit fiber will be the real winner if the telcos decide to pursue that route for real (versus in just press releases).
We have telco getting in the data center - and now we have telcos looking to get out of that business without embarrassment.
There is a Talent problem, too. There are too many musical chairs. Not only can't you set a strategy when you shift personnel that much, you can't execute on a strategy either if the cogs are constantly being replaced. (And I don't mean cogs in a bad way. It takes a lot of talent to keep the wheels spinning.) The talent drain has also resulted in a domain knowledge drain as well. Quite frankly that means they don't where things are and how things have been done to keep things working. It isn't all documented, especially fiber maps!
Let's face it, for many companies that started with an A Team, they are now running with a B or C team. Why? As Steve Jobs said, "A Players hire A Players, B players hire C players. Get it?"
People move from company to company in teams. The same routine and team may work once, but it is not often a repeatable experience. There's a reason the Cavaliers recruited LeBron back to Cleveland - and didn't hire the whole Miami Heat starting line up.
The telco organizations harbor stifling factors: monopoly mindset, legacy systems, federal accounting and regulations, departmental silos and competing internal interests. These factors do not lend themselves to attracting more A Players.
There is also a surprising lack of talent for the new services and skills needed for omni-channel marketing; omni-channel customer service; cloud, managed services, migration and integration. This lack of skill will choke growth and brands.
We see outages and hacks every day. The worry is only about getting a customer. There is little concern for retaining that customer; data security; or a resilient network (4 Nines is good enough).
Many people are choosing smaller organizations to work for. The reasons are numerous but I would think that impact and voice play a major part. In smaller businesses, any one person can have a voice and can see the impact that they are having on customers, culture, and the company. That isn't the case in larger organizations.
Flat organizations (and smaller companies) have less meetings, fewer silos, maybe more transparent governance.
Most financial experts are predicting an economic slump in 2017. It won't matter which candidate wins the Presidential election, a slump is coming. We have under-employment; increasing number of freelancers; and a stagnant wage. None of these components inspire an economic engine that is fueled by consumer spending.
ARPU for cellular, cable and VoIP segments have been fairly constant over the last 4 years worth of data I could find. Bandwidth and voice revenues are actually shrinking. Total telecom spending from 2013 to 2014 shrunk $6 Billion dollars according to MarketResearch.
Growth will be hard to find. We are seeing a price war in cellular accompanied by escalating customer acquisition costs.
Hosted VoIP is experiencing a similar battle for customers that is increasing the cost of customer acquisition. Rising SPIFFs and other compensation are being used to grab both market share and channel partner attention.
PBX vendors are NOT crashing and burning as many had predicted. Premise PBXs are still being sold and installed by a robust band of vendors - Mitel, Shortel, Avaya, 3CX, Fonality, Zultys, Panasonic, NEC, Siemens and more.
We are half way through 2016. No big winners. The Twilio IPO was a surprise. Vonage spending all of its acquisition money for the year on Nexmo, Twilio's competitor, seemed strange, since there were Broadsoft clients they could have picked off instead to take a big step forward in the race. Slack and all the Skype4B hype are little surprises.
2016 is half over - and so many companies have either done M&A or played musical chairs that I expect nothing magical to happen in the rest of 2016. And I look at all of this and wonder what 2017 holds.
ASIDE: telco versus cable consumer data.]]>
RingCentral Enterprise with Google for Work is a new partnership. It will chase (far) behind the Microsoft suite. As expressed here, "Take Skype for Business, Cortana, and Yammer to name just three, held together by Office 365 and the Azure cloud platform, while not forgetting the Enterprise Mobility Suite (EMS), as well as the recent acquisition of LinkedIn." RC has had partnerships with AT&T, BT, Telus and others. These partnerships have not moved the needle. This one likely won't either.
A survey from BetterCloud finds a trend developing: 'Office 365-based organisations are more than four times larger and five years older on average, while companies who run Office 365 have IT teams five times the size of their Google counterparts." Looks to me that if you have a big IT department, you have a likelihood of more Microsoft certified staff (and Cisco certs as well). The one thing Google needs is a certification program. No better salesperson than someone that invested time and money on a certification.
magicJack is rolling out its magicJack for business to the SMB market. No idea why they claim so much success with the magicJack device, since that clearly was a fad - and what does that have to do with the SMB market? magicJack acquired Broadsmart for $42M. Why would it want to associate Broadsoft UCaaS with that device?
Finally the VoIP hardware vendors are stepping it up.
"Edgewater Networks' hybrid cloud to edge, end-to-end approach to security, service management and analytics is an ideal complement to net2phone's white glove business communications delivery platform." [pr] So net2phone is deploying the Edgewater IAD and management suite. The next evolution for Edgewater is SD-WAN, an orchestration layer that will overlay last mile to provide packet shaping, failover, analytics and more. Vonage Business and a few former CLECs (like ELNK and TPAC) have added SD-WAN as a managed service.
CenturyLink chose Versa as its SDN partner. Versa has been the "lead virtualization partner for the SD-WAN and SD-Security services launched last week."
CenturyLink beefed up its SDN and NFV strategy by buying the assets of Active Broadband Networks. "CenturyLink says it purchased ABN's edge platform assets, designed to enable service providers to deliver cloud-based services. The company said its purchase would help automate its network, move network functions into the cloud, and deliver SDN and NFV services."
Lastly, hardware vendor, PATTON, has launched a new VoIP CPE that integrate FXS, BRI with UCC and All-IP Communications. The SmartNode VoIP Gateways and eSBCs are designed for small offices that need legacy-device integration with All-IP business communications and UC&C.
Avant Joins Telarus, TBI as RingCentral Master Agents. I find it interesting how so many VoIP providers follow the same channel go to market strategy of chasing the master agencies, who already have 20+ vendors in that space. VoIP shouldn't be a commodity, but I guess that is just what it will be relegated to be.]]>
If you have been at a master agent roadshow or conference, you know that what we will call fringe or non-mainstream vendors are looking for attention. Also, the most popular brands are looking to push new product lines. [In this picture, Dave Montgomery of Level3 is at a Microcorp road show to discuss Level's security services. Jay McClure is discussing BCN's position. MicroCorp's Chris O'Brien moderates.]
In the current SPIFF war, it is an escalation of the cost of customer acquisition (basically providers are buying market share, not mind share) for Hosted VoIP customers. It really has become a commodity now. Telarus has added UC to GeoQuote, so now the only distinction will be price. [see VoIP price comparison here]
As an aside here, UCaaS providers were already having a problem with both differentiation AND Positioning (where they fit best in the marketplace). Now any special benefits of a platform will be lost in the quoting process. Customers won't be too happy unless all they want is POTS replacement or something basic. Quoting out UCaaS like network is going to create a lot of extra work and lower closing ratios. But this way anyone can sell UCaaS like it was a PRI replacement, which it is not.
In the UC pricing comparison chart, 5 out of 6 are proprietary systems - home brewed VoIP platforms. (Nextiva is Broadsoft.) Hard to know what the feature differences will be. At least, if they were all one platform - Metaswitch, Netsapiens or Broadsoft, the price comparison would make a little more sense. Yet then you would be discounting mobility, portals, analytics and other deployment differences. It reminds me of shopping for a new smartphone last week at a Sprint store. That store didn't have a feature list for each phone, so I had to either buy it on price or rely on the salesperson (who was clueless). Not the best way to buy a business tool that you are stuck using daily for two years.
Anyway... Carriers would be wise to use SPIFFs to get partners to first notice other types of services (and hopefully sell them). Some newer services are gateway drugs for more services, more ARPU, more commissions via upsell and cross-sell. Bandwidth is a replacement product that is a transaction. Email, conferencing and backup are low churn but sticky sales that are small with seemingly low risk. However, they are the lever towards building trust and getting in the door to build an account up.
This is an edit I did on TelePacific's SPIFF flyer this month. These are some of the sticky services. These are different conversations, but they also lead to more conversations with the client. And right now you can take advantage of all the noise and hype around Microsoft. Leverage that brand and press to get meetings, get a small sale, prove yourself.
Yet getting partners to sell services like hosted email, cloud, conferencing, backup and SAAS is the struggle. I have written before why partners are reluctant to sell these services. Chief reason is that they are heads done just trying to sell enough to stay afloat. Price compression on DIA, T1, broadband and voice means that you have to sell two or three times as many deals to make the same as you did a few years ago.
This same price pressure will slow cook some master agents and quota.
I have noticed that deals under $500 are SPIFF free. Providers are pushing sales up-market. Oh, they will take deals under $500, they just won't compensate the partner the same way.
Everyone is heading up-market. It will be a bigger struggle to get attention, to change partner behavior. It might get costly too.]]>
In this podcast with Guy Yasika, VP of Sales at Velis4, we talk about selling UCaaS as a solution. Velis4 has 3 UCaaS platforms - Broadsoft, Skype4B and Netsapiens - which offers 3 very different approaches to UCaaS for businesses. How do you sell when you have 3 platforms (much like how do partners sell when they have choices).
If you can't see the podcast, you can listen at Soundcloud or down the mp3 here.]]>
Hosted PBX, UCaaS, and the like involve a lot more than the hardware version, because now it is a software application service delivery project. There is extension mapping to DIDs, SMS, and email addresses.
This isn't a simple implementation. This is a software deployment.
Copper was in just about every building. Occasionally there would be an issue with no available pairs, but today quote has a site survey. Many have construction costs or minimum spends for the build. Then there is the actual construction to manage. Customer site preparation, conduit, power and connectivity from the telco closet to the office suite.
It used to be easy: be like a realtor and sell some colocation. Now, VPS, IAAS, PAAS, and other virtualization means a conversion from hardware that was shipped, stacked, turned on, plugged in to a data migration and software project management.
So many moving pieces today. Much more project management involved than ever before, all while price compression also means commission decline.
If you are selling network, it got harder. Site surveys and construction projects to manage and communicate to your customer. More unpaid work for less compensation. It's understandable that you don't have the time or desire to learn the latest technology like UCaaS, Workflow, Contact Center, SAAS, AWS, SD-WAN, dynamic network, managed services and all the security products - UTM, cloud firewall, DDOS mitigation, etc.
It's only going to get more complicated. Gary Vanderchuk's keynote at a credit union industry event is titled, "You Better Figure It the Hell Out". Some really good advice even though it isn't our industry and it is an hour. He even talks about missed opportunities and what it is like being an entrepreneur and CEO.]]>
Sendhub,a business SMS provider that raised $10M, was acquired by Cameo Global, a global managed IT shop that does some contact center work.
Salesforce's leadership position in CRM now gets e-commerce with Demandware $2.8B acquisition
Broadsoft acquired Intellinote. [see here]
QTS buys DuPont Fabros Tech's New Jersey data center. This transaction comes after QTS transformed the Sun Times building in Chicago into a Tier 3 data center with 317K SF of capacity and 24MW of power.
Nest has unlimited budget, large workforce, and nothing. Oops!
The strike is over for Verizon and the lesson for the C-Suite: we can't get rid of wireline and unions fast enough.
ADTRAN launched hardware-as-a-service, a subscription service for MSPs to offer hardware to clients without leasing -- or another way to say that the leasing is built into a subscription service.
The Allied Fiber assets in the Southeast are up for auction under bankruptcy court approval. [source]
Rest assured, another prediction says the same thing that the other predictions said: VoIP Market Set for Steady Growth.
Want an example of Innovation? Zappos re-designs the shoe box!
CNBC list of Top 50 Disruptors
Mid-year channel trends HERE (site is hard to read with banners, pops, etc., but aren't they all getting that way?!)
Dean Bubley asks, "So uncomfortable Q for 5G designers & stds bodies: can critical-comms 5G really yield enough rev/profit to justify much expenditure/effort?" Follow up with this piece on 5G Vision. In short, is there enough revenue to build out yet another network (voice, 2G, 2.5G, 3G, 4G)?
Now softswitch vendors are service providers, competing with their customers and making it easier for new entrants into the already bloody ocean of Hosted VoIP. Broadsoft BroadCloud; GenBand Nuvia; Alianza Cloud Voice Platform; and Metaswitch MetaSphere Cloud Services [see here and here]
RETAIL: Sears, J C Penney - 30 Companies That Might Disappear In 2017 Based On Altman Z ]]>
The Telecom Channel Partner Long Tail. 95/5 off-setting Pareto's Principle of 80/20. However, effort and real dollars are spent on the unproductive 95%. That is money and energy that could go into producing partners or marketing.
I talk about what an Aligned Partner is in my Channel Playbook.
In 2006, Alec Saunders and Chris Wood had a discussion about the Voice Long Tail (see here and pdf). To me, 10 years later it has played out as written. 80% of the money and voice lines are still either Centrex, POTS, POTS replacement or SIP trunks of some kind. It may be even more than 80%. Windstream has 1 million SIP trunks off its Broadsoft and XO has 2 million. Add in the voice lines from cablecos which are generally SIP trunks or some VOIP POTS replacement. The Hosted PBX, UCaaS, UC&C and whatever we call it next amounts to 20% of the sales (that is an estimate). It probably is more dollars per sale by far.
Where would gaming VoIP put us? Where does in-app video and voice calls put us?
The thing that is just catching up is that for it to be more than POTS replacement it has to be specific and useful to the user who is going to make a change. Slack and Skype4B are examples. 8x8 with its Allstate integration is a niche app. We need more of those.
We need more turn-key packages like Slack-CRM-WebRTC-Gmail-Zendesk-Mailchimp in a single window. [What I like to call Business Process as a Service.] Cisco is trying with Spark. But for the vast majority of small businesses under 99 employees, they would need a package that was turn key, easy to use and specific for their industry. Niche. Vertical. We aren't there yet.]]>
Broadsoft has bought another company. No more internal innovation (still no Slack or Skype integration either!), just inorganic moves - Transera, Lenoid and PBXL. This time BSFT buys "Intellinote, an enterprise messaging-based team communication and collaboration software application built for the increasingly mobile and millennial workforce," says the press release. I am guessing this is their answer to Slack.
Or to put int another way: All your mobility and collab in one place idea. It might work, but playing catch up to Slack (like Microsoft is doing by re-vamping Sharepoint) is so telecom! Me-too! Me-too! Me-too! No one innovates.
"According to the latest market report published by Persistence Market Research, the global VoIP services market was valued at US$ 85.9 Bn in 2015 and is anticipated to increase at a CAGR of 9.5% over 2016 - 2024, to reach US$ 194.5 Bn by 2024," per the press release.
Maybe the inorganic growth will spur organic growth. Maybe at some point VoIP growth will actually catch up to predictions, but if you take out SIP Trunking, does it?
Adoption is the key. User experience. Productivity. We'll see.
Meanwhile, hardware PBXs are still be installed.
8x8 is working on world domination plans, which is great except they haven't really taken a bite out of the Apple (NYC) let alone most of America yet. At 600K devices, there are 25 million businesses in the US. With even 80K billing businesses, that isn't even cracking 1%. Take into account 325K from RC and another 80K from VB is about 2% of the addressable SMB market space. Yeah, I guess you should go global.
Adoption is a far cry from what was predicted. The smart home space is seeing the same issue.
"Despite the hype growing around smart homes - from fridges that can tell you what items you've run out of, to controlling your lights from a smartphone - the majority of people don't have much interest in the new technology, new research reveals." [source]
Consolidation and Adoption are just two issues to overcome.
Carbonite buys Seagate EVault cloud backup, DR for $14M, which is a deal, but even this little bit of consolidation does add up to much of the market - against Google Drive, MS Onedrive, Apple iCloud, Amazon S3, Dropbox and Box. Ransonware esurance is what this sector needs. Or some other way to tell the story of lost files, photos, etc.
While talking about needing a better story, here are 2 Slack commercials (one-zoo and two-spaceship) that are off-beat to say the least.]]>
Lately, the PBX manufacturers have contacted me. Honestly, I don't think the future of telecom is the premise PBX. In too many cases, companies are trying to get rid of real estate and the associated costs. BYOD, virtual employees and other trends have actually shifted costs from the company to the employee, while shifting the company from a brick-and-mortar office to a distributed virtual environment. More than 35% of the US are freelancers. More and more people are cellular only. So where does a premise PBX fit into that model?
The small business, single location business with less than 99 employees is a large market place and many of them still want a key system, so that is the fit. But as voice declines and people communicate with social media and texts/SMS, how does the key system or SMB PBX help?
Two thousand providers are betting on Hosted VoIP solutions as the answer. AT&T and Verizon are betting on UC&C and cellular.
VARs certainly wish nothing would change, since their business model revolves around box purchases and installs. In addition, quite a few VARs and Inter-connects have the mindset that the SMB is better off economically buying a premise PBX.
Yeastar released a new line of PBX based on Asterisk. I did receive an interesting answer to one question from Yeastar.
Me: With cloud, NFV and SDN, why bring a premise based line of PBX to the market now?
Yeastar's reply: "Although NFV and SDN are very laudable and interesting technologies for the enterprise, they do not fit with 90% of the market, in my view. My experience has been that they either do not have the cash to invest, the expertise to implement, the infrastructure to implement, or a combination of those factors."
"The SME wants an affordable, dependable system that offers advanced features and easy setup." [Yeastar means small business under 99 employees not SME.]
Yeastar continues with, "Cloud is the Emperor's New Clothes! With hosted providers it's smoke and mirrors, like the story of the Emperor's new clothes. The Emperor had two tailors, had wonderful cloth, but was told that only intelligent people could see the cloth. The king could not see the cloth, because there was in fact no cloth, but did not want to appear ignorant, and as he's walking out among these people he's of course naked, and everyone who sees him can clearly see whether the Emperor has clothes on or not, but they also believe that everyone else must be ignorant and that they are not, until a child states the obvious."
Yeastar: "If we go back to the 1980's we used to have something called Centrex. What happened is that AT&T, at the time, had just one mission: they bring a POTS line and stick a phone on the end of it. If you want another extension, add another pots line, add another phone... all the PBX functionality is held in the exchange...that sounds like cloud doesn't it?"
Me: It was the first version of Hosted PBX, hence why it was called IP-PBX at first.
Yeastar goes on, "Okay the technology is different, we are not using POTS lines anymore, we're using IP, but conceptually the model is the same: per extension, per service, per month. Sounds familiar?"
"Then there was an explosion of PBX systems, why? People looked at the model: $20 per user, 100 users, $2,000.00 per month, $24,000.00 a year, and not only did they have cause to push to cheaper on-premise solutions, they also gained control over their communications systems. The Yeastar PBX's aren't even 5% of that, and though I might be standing against the tide at the moment, all of this seems familiar to me, and that things are coming around full circle again. The Yeastar PBX's offer a much more affordable, and power over their communication systems. We wear these lovely clothes that did not come from the tailor."
Of course, the world view of a hardware manufacturer is going to be ... hardware is the answer. Even Cisco believed that hardware was the answer, until the ground shifted under them and they went Hosted then cloud (HCS and Spark).
Shoretel went cloud by first buying M5, then re-vamping everything to Shoretel Connect. Mitel went hosted. There isn't one right answer right now. Some reasons for that are as follows:
Maybe business owners will wake up and decide to buy the latest version of Office, download SugarCRM and put that server back in the closet. Cheaper, more control, etc. As Slack reaches 3 million daily users, it will start to decline, fast -- like Instagram, Facebook, Snapchat, Uber, and other Unicorns. Maybe that will happen, but Google, Apple, Salesforce, Dell, IBM and Amazon bet otherwise to the tune of a trillion dollars.]]>
You can't sell UC with 3 or more quotes. There has to be a Discovery phase; then a phase where you, the partner, have to match up pain points against vendors to present the best fit. Do a demo (aimed at the prospect's pain points) and closing goes up to 70%. Also, if you get the vendor channel manager, SE or other rep involved in the sale, closing goes up to almost 80%.
Point 1: Leverage your channel team in discovery, demo and defining desired outcomes.
Labor is a company's greatest expense. UCaaS is about allowing that company to be flexible, nimble, mobile and virtual. It is about making technology effective for the business. It is about enhancing the BYOD (bring your own device) trend that has been going on for five years.
Point 2: Go beyond dial-tone and features to talk about workflow and mobility - and about the managed service and ease of use. (To do that you either have to eat that dog food - or leverage the provider's channel team.)
UCaaS can be sticky IF the users use it! Without adoption, the investment is useless - and they might as well have picked the commodity VoIP service. Adoption is the tough part. Not sure which provider has that figured out yet. Although RC does monitor your portal login during the first month to see if you are using it. (If not, they email and call you.)
Crotty mentioned that industry churn for network sales is between 1.7% to 2.5%. But when a company adopts UCaaS, churn drops below 1%.
Point 3: UCaaS is selling Change. If they are unwilling or unable to take advantage of a new way of communicating and collaborating, perhaps they are better served with a SIP trunk.
Broadview stated that OfficeSuite provided disaster avoidance as a true cloud service, implying that it was better than other cloud UCaaS and better than Disaster Recovery. All about the words.
Point 4: Discuss Uptime, reliability, security to comfort the prospect's lizard brain.
Broadview own the code that OfficeSuite was built on. It doesn't use SIP (they use SilNet). It is an encrypted call signal. The handsets are dummies; all intelligence sits in the cloud. They can re-use Polycom and Mitel handsets but it will be stripped down. They have a portal - Control all of your comms in a single pane of glass .]]>
inContact is a cloud contact center platform that is the partner for Siemens Enterprise Communications (which re-branded as Unify, later acquired by Atos for $400M). This is not a small company. They have done global 50K seat deployments. And that hard workhas paid off to the tune of $940 mill.
The omni-channel contact center has been leap frogged. This "acquisition marks the first time that one vendor offers both contact center cloud infrastructure as well as the full range of WFO (workforce optimization) applications and Analytics, providing a seamless integrated environment." [source]
"The Experience Center. Infusing Analytics into each and every element of the contact center allows organizations to re-invent customer service in new and intelligent ways, adapting their interactions in real-time to both employee persona and the understanding of customer intent across the omni-channel journey." It will be interesting to see if they can pull it off. The market is about 5000 customers - the Global 5000. Who else can afford it? Most companies are still outsourcing to foreign lands their call centers.
When I said there was consolidation still coming, I thought it would be more like yesterday's deal of FV-GoDaddy.
inContact was a big channel vendor. It will be interesting to see how that division plays out in the coming months.]]>
This is why the debt is increasing while revenues barely eke up - and in many cases, slowly decline. This is also why Hosted PBX, UCaaS, UC&C and now WCC are experiencing such slow growth. It is sold as cheap voice replacement, when in fact the move to cloud is about changing the way orgs do business. But People Fear Change!
In a survey by Osterman Research, the result was that while Most Businesses See the Value of Skype for Business, many Fear the Change.
"According to the survey, 26% of IT decision makers and 39% of business decision makers are either "somewhat" or "very" fearful about migrating to UC with nearly half (48%) of those surveyed admitting that they don't fully understand the full impact UC would have on their organizations."
Too much product talk; not enough talk about outcomes. Listing 400 features isn't going to quell the fear. Knowing what happens after the sale will. Detailing the deployment process and the user training might help.
"One out of six organizations admit their legacy investments in telephony and related systems is a key factor for not immediately adopting a UC solution. While nearly a third of decision makers agree that a full return on investment from legacy technology is preferred before moving to UC, another two-thirds would consider improvements in employee productivity as reason enough to justify the migration."
They would change if the salesperson could just give them enough reason and Value to make the change. To sell Change, you have to build Trust and battle the fear. Not an easy thing to do. You must eat the dog food. You must be enthusiastic about the platform. Sadly, that isn't very many people.
"71% of those surveyed believe there are "significant" and even "enormous" benefits to be realized from the deployment of UC." If there wasn't a realistic fear that porting the numbers and deploying a software platform of this magnitude wouldn't be a complete disaster. (Remember they probably bought an Integrated T1 from some CLEC that screwed it all up. And that was a simple request compared to implementation of UCaaS.)
There is Hope: "Osterman Research predicts the amount of users served by Unified Communications will jump from 45% today to 68% in 2017 with some of the boost coming from a remote workforce that is expected to climb from 14% to 22% in that time." Good thing companies are closing brick and mortar office - or UC wouldn't have a chance.
"The survey also revealed a change of heart among IT decision makers with a majority of them (55%) now recognizing Skype for Business as a legitimate productivity enhancer. With over a quarter of those surveyed already using Skype for Business as their primary voice solution, 61% intend to fully migrate to Skype for Business--71% within the next 12 months." Good day to be a Microsoft Partner.
Analysts have predicted that up to 55% of the UCaaS market will be shared by Microsoft and Cisco. All the other players will be fighting it out for the other 45%! If only they could tell stories about successful deployments.]]>


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BMW billboard teases ahead of Thursday's economic development announcement
Published: Monday, January 9, 2012 at 10:58 p.m.
Last Modified: Monday, January 9, 2012 at 10:58 p.m.
Spartanburg-based automaker BMW Manufacturing Co. will make an economic development announcement on Thursday.
Details about the announcement remained unclear Monday, but the company's strong performance in 2011 suggests it could be preparing to ring in the New Year with a special gift for the Upstate.
A few paths BMW executives have alluded to during the past year include adding production of more vehicle models to the facility, increasing the plant's output, or bringing in engine production.
State and local leaders will take part in the announcement.
Gov. Nikki Haley's staff said she would be at BMW's Spartanburg plant at 11 a.m. Thursday "to participate in an economic development announcement."
Spartanburg County Councilman David Britt said he and his fellow council members were invited to attend the event, which he described as a "milestone celebration" for the plant's 20th birthday. Britt declined to comment further.
A new billboard along Interstate 85 near the plant depicts a picture of an unknown vehicle beneath a large tarpaulin. Part of the car's rim and tire are visible, and the picture is captioned by a message that states, "WE MADE IT."
BMW Manufacturing Co. spokesman Max Metcalf said in an email the company would "soon" unveil details about the billboard. The mystery could perhaps be revealed on Thursday.
Norbert Reithofer, chairman of BMW AG, told the Wall Street Journal on Monday that the automaker would continue to expand its Spartanburg plant, which produced more than 270,000 vehicles in 2011.
"We'll produce around 350,000 cars per year in Spartanburg mid- to long-term," Reithofer told the newspaper, adding that he remains "very optimistic about the U.S. market's growth prospects."
Reithofer also told the media outlet that BMW might consider producing engines in China or the U.S. But he stressed that no decision has been made and the time frame remains uncertain.
The company has a history of making surprise announcements, such as the one it made in 1991 to build a plant in Spartanburg.
Since the Spartanburg plant's inception 20 years ago, BMW consistently has announced expansions at the facility every two to three years.
The last announcement came in March 2008, when the company revealed plans for a new $750 million, 1.2 million-square-foot assembly hall to house the next generation X3.
BMW operates on a built-to-order model, meaning 80 percent of the vehicles produced fulfill customer orders.
Kenn Sparks, manager of business communications for BMW of North America, said in June that there is demand for vehicles produced in Spartanburg, and the company had problems making enough cars to meet that demand.
The 4 million-square-foot plant is the exclusive producer of BMW's sports activity vehicles — the X3, X5 and X6. It represents about a $5 billion investment and employs 7,000 people.
The facility exports to 130 countries through the port of Charleston. It supports 170 suppliers in North America, and 40 of those companies are in South Carolina.
In September, County Council approved incentives for BMW. The Spartanburg plant has a 4 percent tax rate, which is given to companies that meet a certain level of investment in the state.
Last January, a company official said BMW was lining up production of a new "volume" model, possibly the 3 or 5 Series, for its Spartanburg plant.
The 5 Series seems the more likely candidate since the next generation 3 Series is expected to hit dealerships next month.
In February, BMW spent an estimated $3 million to air a 30-second advertisement during the Super Bowl to promote the release of the next generation X3. The ad featured brief clips at local landmarks juxtaposed with footage from the construction of the Spartanburg plant.
Later that month, plant President Josef Kerscher announced at the Spartanburg Area Chamber of Commerce's annual meeting that the company planned to invest an additional $100 million in the plant to streamline production.
The plant announced in June that it planned to move production from a five-day schedule to a six-day schedule and change the structure of some of its shifts.
In August, company officials announced that the new shift structure required 100 professional jobs to be added. At the announcement, the plant unveiled two programs aimed at securing the future health and development of its work force.
The first program was its two-year BMW Scholars Program, and the other was its 25,000-square-foot Associate Family Health Center, which will be off Brockman McClimon Road.
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Hello - I'm not sure if the above is the best title, but I've been struggling to find information about this, so perhaps I'm phrasing it wrongly.
In short, I'd like to set up an internal archive, which only admins can access in the backend. I imagine having a custom post type, which allows me to upload text, images and documents in the admin, so that I can reference these posts later.
Why do I want to do this? We do a lot of web design and sometimes designs get rejected, but we think the design is still really good. So we'd like to build up an online archive in the backend, where we can upload a screengrab, source files (PSD, AI) and write a short blurb about the design.
Ideally there would be an overview page where all designs are listed, with a thumbnail and excerpt, possibly with the ability to filter on tags.
Oh, and all uploaded files would need to be accessible only to admins and not viewable to frontend visitors.
The closest to something like this that I've found (which isn't really that close), is Mark Jaquith's WP Help plugin, that uses custom posts to create an admin user guide.
Not really expecting there to be a plugin for this, but would be really interested in hearing if someone else has done something similar and/or if anyone knows any resources where to get started?


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If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
I wonder as I do to make the background becomes slider, is say that the image fits to 100% width of the website but that is same image go rotating automatically, Is this possible?
The topic 'Jump to slide background' is closed to new replies.


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Concentrations in Business Administration
Concentrations in Business Administration are available in:
- Entreprenuership
- Finance
- Human Resource Management
- Information Technology
- Marketing
- Operations / Supply Chain Management
Entrepreneurship Concentration
Entrepreneurship is the general description given to the process of identifying business opportunities, developing implementation plans to capitalize on those opportunities, and building and growing new ventures. A new venture can describe a variety of business applications including new businesses, new opportunities for established businesses, new non-profits, as well as many other possibilities.
Entrepreneurship Curriculum
The entrepreneurship concentration is cross-disciplinary, focusing on the challenges of establishing and managing new and growing ventures. The business environment and management skills required for success in new ventures are significantly different from those in established, mature organizations. The entrepreneurship concentration is relevant to students preparing to work in a variety of entrepreneurial environments.
The entrepreneurship concentration is designed to prepare students in the following areas:
- Integration of business concepts as they relate to an entrepreneurial venture
- Building and growing a new venture
- Understanding the investment communities for new ventures
- Identification and analysis of opportunities
- Researching, writing and presenting a business plan
- Idea generation
Career Opportunities in Entrepreneurship
- Starting a new venture
- Being part of the management team of a new venture
- Being an employee in a new venture
- Providing services to new ventures
- Investing in new ventures
- Corporate entrepreneurship
- Non-profit entrepreneurship
Required Courses (MIE 310 is a pre-requisite for this concentration)
All students must complete:
- MIE 410: Business Opportunity Analysis
- MIE 411: Managing the Growth Venture
- MIE 413: New Venture Planning
Plus, choose one from the list below:
- MIE 412: Finance and Accounting for Entrepreneurship
- MIE 416: The Legal Dynamics of Entrepreneurship
- MIE 418: Social Entrepreneurship Practicum or MIE 419: Entrepreneurship Practicum
Finance Concentration
Finance is the study of capital and assets for individuals and corporations. Businesses make financial decisions such as how and when to raise capital, to assess the firm's cost of capital, and in making wise investments. Individuals analyze investment opportunities andn put investments together in such a way to build valuable portfolios. Both businesses and individuals need financial expertise to help make these decisions about raising capital and allocating capital.
Finance Curriculum
In the finance curriculum, you will study topics such as financial analysis for corporations, investment analysis and portfolio management, capital markets and financial intermediaries, business and project evaluation, risk management, personal finance, and international finance. You will be able to answer questions like: How do we estimate the value of a firm for a potential acquisition? How do portfolio managers create portfolios that optimize risk-return considerations? How do multinational corporations manage currency exchange issues? How do investors value derivatives and how are these securities useful for hedging or speculating?
The finance concentration is designed to prepare students in the following ways:
- Understanding key financial principals
- How to make financial decisions in a variety of applications
- How to value firms, projects, and a variety of securities
- How to analyze investment choices and build portfolios
Career Opportunities in Finance
Studying finance will prepare you for a variety of opportunities to begin your career. Graduates can start out as financial analysts in corporation, as a business loan manager for a bank, or working in the securities industry. Finance careers consistently rank high in job satisfaction and income potential.
Job titles may include:
- Financial analyst
- Equity analyst
- Portfolio manager
- Risk manager
- Bank loan officer
- Financial consultant
- Bank manager
- Investment banker
Required Courses (BUS 320 is a pre-requisite for this concentration)
All students must complete:
- BUS 420: Financial Management of Corporations
- BUS 422: Investments and Portfolio Management
Plus, choose two from the list below:
- BUS 425: Advanced Personal Financial Management
- BUS 426: International Financial Management
- BUS 428: Financial Analytics
- ACC 411: Business Valuation
- EC 404: Money, Financial Markets, and the Economy OR EC 474: Economics of Financial Institutions and Markets
Human Resource Management Concentration
The world economy is clearly changing. The majority of organizations today are in the business of providing services. The list is endless: information technology, communication, financial, medical, education, communication, food and entertainment, consulting, and more. Today more than ever, the viability and true value of a business is determined less by its investment in facilities, equipment, and inventory, but by the value-added of its employees. Companies that employ better workers, and manage them better, are more successful. That means that the effective management of human resources is more critical than it has ever been. The field of human resource management focuses on just that – effectively developing and managing the organization's most valuable asset – its people.
Human Resource Management Curriculum
Students in the human resource management concentration learn how to design and implement programs to more effectively manage the organization's employees. This includes staffing (planning, recruitment, and selection of employees); training and development; performance management; leadership; compensation and benefits administration; employee relations; and employee health, safety, and security.
The human resource management concentration is designed to prepare students in the following areas:
- Core human resource management knowledge
- Employment and workplace law
- Integration of human resource management with other operational and business functions
- Critical thinking and analysis
- Professional networking and presentations
Careers in Human Resource Management
Students who concentrate in human resource management typically pursue careers that involve assisting managers in the organization to effectively acquire, develop, and retain high quality employees. They may work for private companies – from very large to start-ups; for local, state, or federal government agencies; for profit or not-for-profit organizations. Possible job titles include:
- recruiter/employment specialist
- benefits administrator
- human resource generalist
- training specialist
- career counselor
- compensation analyst
- employee relations specialist
- labor relations specialist
- human resource manager
- human resource consultant
Required Courses (MIE 330 is a pre-requisite for this concentration)
All students must complete:
- MIE 434 Compensation Systems
- MIE 438: Staffing
Plus, two from the list below:
- MIE 432: Labor and Employee (Industrial) Relations
- MIE 435: Leadership and Management
- MIE 436: Training, Development and Performance Management
- MIE 439: Human Resources Practicum
Information Technology Concentration
There is great flexibility in Information Technology across a number of fields and types of companies, in contrast to computer science and computer engineering programs which focus on programming and lead primarily to development and programming jobs at technology-specific companies.
Information Technology Curriculum
Students in the information technology concentration learn the basics of computer hardware, software and networking, and more importantly, how to apply that technical knowledge to business functions such as finance, marketing and product management.
The information technology concentration is designed to prepare students in the following areas:
- Software use and development
- Database development and management
- Basic computer networking and telecommunications
- Information security and privacy
- Knowledge management
Career Opportunities in Information Technology
- systems analyst
- technology consultant
- software tester
- database manager
- data security analyst
- web developer
- network developer/coordinator
- technology support specialist
Required Courses (BUS 340 is a pre-requisite course for this concentration)
All students must complete two courses from the list below:
- BUS 440: Database Management
- BUS 441: Business Data Communications and Networking
- BUS 442: Information Systems Development
Plus, two from the list below:
- BUS 440, BUS 441 or BUS 442 (if not taken above)
- BUS 443: Decision Support Systems
- BUS 444: Systems Analysis and Design
- BUS 449: Information Technology Capstone
Marketing Concentration
Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, products and services to create exchanges that satisfy both individuals and organizations. Marketing professionals are interested in the buying behavior of consumers and organizations, and its relationship to the selling process. The marketing field includes marketing research and strategy, product/brand development and management, online and social media marketing, sales management, advertising and public relations, services marketing, and international marketing.
Marketing Curriculum
The marketing concentration provides students with the skills necessary to lead in environments where products, markets, and technology are rapidly changing. Sustainable competitive advantage comes from three key activities: value identification, value creation and value delivery.
The marketing concentration is designed to prepare students in the following areas:
- Identification of customers and opportunities
- Design of solutions (goods and services) and delivery of value
- Understand the dynamics of new technologies and strategies in the marketing environment
- Communication with customers to ensure satisfaction and loyalty
- Conduct business in a highly ethical manner
Core courses deliver fundamental foundation skills, knowledge, and experience while the elective courses allow students to focus their learning in areas that are most pertinent to their career interests.
Career Opportunities in Marketing
- marketing manager
- market researcher
- social media marketing
- brand/product manager
- integrated marketing communications manager
- market analyst
- media buyer/analyst
- advertising copywriter
- promotions director
- public relations specialist
- customer service representative
- retail manager
- sales person/sales manager
- advertising account manager
Required Courses (BUS 360 is a pre-requisite for this concentration)
All students must complete:
- BUS 462: Marketing Research
Plus, choose three from the list below:
- BUS 460: Consumer Behavior
- BUS 461: Services Marketing
- BUS 464: International Marketing
- BUS 465: Integrated Marketing Communications Management
- BUS 466: Personal Selling
- BUS 467: Product and Brand Management
- BUS 468: Marketing Strategy
Operations/Supply Chain Management Concentration
In the Operations and Supply Chain Management concentration, students build a base of knowledge and skills that allow them to understand and improve the management of the internal resources of the firm that convert various inputs into goods or services sold to customers, and also to understand and improve the flows of products, funds, and information that connect the firm to its suppliers upstream and its customers downstream. The internal perspective of managing the transformation resources constitutes the area of operations management. The inter-firm aspect, which involves flows of materials, funds (e.g., invoices, payments, credits), and information (e.g., orders, shipment notices, inventory levels) that may span multiple aspects of the globe, constitutes the area of supply chain management.
Operations/Supply Chain Management Curriculum
Students concentrating in supply chain learn how to develop and evaluate business processes, perform strategic and tactical supply chain planning, and manage the activities and resources that transform inputs into finished goods and services.
The operations and supply chain concentration is designed to prepare students in the following areas:
- Assessing the adequacy and improving the efficiency of the flows of goods and services, and related financial and transactional information, through the supply chain
- Analyzing and improving business processes to positively impact business performance
- Understanding of how to more effectively link suppliers, internal customers, and external customers to generate higher value for the customers and stakeholders of the firm
- Identifying and resolving customer and supplier business problems
- Analyzing real-world supply chain problems through project work with partner companies in the Supply Chain Resource Cooperative
Career Opportunities in Supply Chain Management
Operations and supply chain management knowledge and skills are applicable to virtually every business, spanning service organizations and manufacurers, and not-for-profit organizations. In these settings, OM/SCM professionals can work on projects or manage groups that perform:
- Manufacturing planning and scheduling
- Logistics and distribution management
- Procurement and supply management
- Product, process and services design
Required Courses (BUS 370 is a pre-requisite for this concentration)
All students must complete:
- BUS 470: Business Process Management
Plus, choose two from the list below:
- BUS 472: Operations Planning and Control Systems
- BUS 474: Logistics Management
- BUS 475: Purchasing and Supply Management
Plus, one from the list below:
- BUS 472, BUS 474 or BUS 475 (if not taken above)
- BUS 473: Supply Chain Strategy
- BUS 479: Supply Chain Management Undergraduate Practicum
- ACC 420: Strategic Finance and Planning


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text: Big Al's Blog: What's Mine is NOT Yours [KKTIM] By Kacy Collins July 18, 2013 10:14 AM Share on Facebook Share on Twitter Kiddnation.com For some reason, I woke up this morning wanting to buy a gift for my girlfriend. Nothing too huge. Maybe, it has something to do with the fact that I slept through her phone call last night and I was supposed to go by her house…?? Sorry babe. I guess tired caught up with me. I did manage to make it by the gym yesterday and get a little treadmill action. But the person that used the treadmill before me did a lot of sweating. CAN YOU PEOPLE PLEASE WIPE OFF THE FREAKING MACHINE WHEN YOU'RE DONE? Man, that aggravates me. It takes a freaking second. And yes, my gym has more than one treadmill but I use the same treadmill EVERY time I go to the gym. Ugh!!! Isn't it funny how people claim stuff that isn't really theirs? Exercise equipment, parking spots, etc…mine, mine, mine!!! Filed Under: Big Al | Kidd Kraddick Best of the Day Category: Kidd Kraddick Share on Facebook Share on Twitter More Leave a comment Send to a friend! Print this page Pin it! Reddit This! Share on Tumblr! Best of 92.9 NIN Texas Man Survives Vicious Shark Attack While on Vacation [GRAPHIC PHOTOS] Watch Lightning Strike Empire State Building Wichita Falls Artist's Work Featured at San Diego Comic-Con [PHOTOS] Exploring the Creepy Abandoned Bridge in Wichita County's Burnett Park [VIDEO] Recommended For You ZergNet Best of the Web ZergNet


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I'm a slow thinker, and generally I am more at home playing standard time controls and turn-based chess. However, I wonder how my weakness at blitz will affect my overall strength. Some say that blitz isn't serious chess and shouldn't be taken too seriously while others maintain that it is a good way to train your time management and to hone your skills. Any suggestions on how a slow minder like me should treat blitz? Should I play some more blitz to enhance my thought process?
Oh and by the way a lot of people consider blitz as a way to relax, but I tend to get very tense during any blitz game, I wonder if its just my attitude, you know, wanting the win too badly.
I think it helps to remember it's only a game. A lot of the game is pattern recognition-- especially tactical patterns. If you get hit with a tactic you didn't catch you can beat yourself up over it, or you can eventually begin recognizing them. Losing will help you see what you miss, so while you get tense during a blitz game or feel the rush of competition, don't forget to enjoy it.
I think there is something analogous to "tempo" in music at work here. I found that I get quicker at recognizing patterns and figuruing out what's going on in a position (to the limited extent that I do figure out such things) the more I play and study tactics and stuff. With all the areas of study in the game, which ever one you put your effort into, it will pay off in blitz or standard time controls. I like "on-line" chess in that it gives time to try to study a position in depth, but the most benefit to my game comes from tactics and end game study. Blitz-- for me anyway-- I use to show me my blind spots. I've got quite a lot of those. People might not take blitz "seriously" but if someone can play at a high level very quickly that's got to say something about their ability.
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Robson is the youngest member of the Great Britain's tennis squad at 18, and already had a place in the women's doubles alongside Heather Watson. They will play their first match on Saturday against fifth seeds Angelique Kerber and Sabine Lisicki of Germany.
The duo lost in the first round at Wimbledon this year but Robson has made a Grand Slam quarter-final in women's doubles before, at the Australian Open in 2010.
Robson, who shot to fame when she won the girls' singles title at Wimbledon in 2008, will face Lucie Safarova of the Czech Republic in the first round.
It also means Great Britain - who had no representatives in Beijing - will have four women in the women's singles draw.
British number one Heather Watson takes on Spain's Silvia Soler Espinosa, Anna Keothavong has a tough draw against former world number one Caroline Wozniacki while Elena Baltacha will face Hungary's Agnes Szavay, having lost their only previous encounter.
- Heather Watson
- Sabine Lisicki
- Angelique Kerber


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Tuesday, 20 Nov 2012
Oprah Tweets Her Love For Microsoft Surface From Her iPad
Oprah has been busy Tweeting about her love for Microsoft's Surface tablet. Unfortunately, she's been doing it from her iPad.
Intel CEO Paul Otellini to Retire
Paul Otellini, Intel's current President and CEO, surprised the company's board of directors last week after informing them of his retirement plans which will take effect in May next year.
Monday, 19 Nov 2012
Razer Ouroboros Elite Ambidextrous Gaming Mouse Released
First announced around end July, the Razer Ouroboros is now available at Razerzone for S$199.90.
Lenovo Android Smartphone with 5.0-inch 1080p Display?
Spotted on Sina Weibo earlier this week are three screenshots that showed off the company's own Android UI in 1080p, pointing to allegations that Lenovo will be launching a smartphone device with a 5.0-inch screen.
Third-party Lightning Adapters Spotted in Stores, Priced Much Cheaper than Apple's Offerings
Need a Lightning to 30-pin adapter or Lightning to Micro USB adapter for your new Lightning connector-equipped iOS device, but are unwilling to shell out the money to buy one from Apple? Well, third-party offerings are beginning to appear in stores, and they cost substantially less. But are they reliable?
ASUS' New IPS Designo Monitors Go Frameless
ASUS is introducing new IPS monitors under the Designo moniker and keeping up with modern aesthetics. The products come with a frameless design in order to lend the visuals greater emphasis. Bang & Olufsen have also been brought on board to handle audio responsibilities.
Samsung to Unveil 4.99-inch 1080p, 441PPI Super AMOLED Display at CES
The Korean company is alleged to be showcasing a 4.99-inch Super AMOLED display with 1080p resolution and 441ppi pixel density at CES 2013.
Intel Ships 60-Core Xeon Phi Processor
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Analysts: Google's Android Innovation Outpacing Apple
Analysts have attributed Android's phenomenal smartphone market share to low prices and faster innovation.
Yahoo! and Facebook to Collaborate in New Search Deal
Reports allege that top executives from Yahoo! and Facebook have met to discuss about a possible new search deal that could benefit both companies.


text:
Fondazione Opera Giovanile Juventus Don DonatoIppolito ONLUS
cracked corn feed - download fast -=770x=-
cracked corn feed.zip - download 2015
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Supported OS: Windows 8, Windows 7, Windows Vista, Windows XP
Keys:01/28/2015 11:52:06
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Myfanwy "Myf" Warhurst (born 29 May 1974) is an Australian radio announcer and television personality, best known for her work at Triple J and on ABC Television's long-running music-themed quiz show Spicks and Specks. Before her career as a... radio announcer and TV personality, she was editor-in-chief of Melbourne street press Inpress.
Connect any celebrity with Myf Warhurst to see how closely they are linked... romantically!


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April 21-22, 2016 at Camp Caesar, Cowen WV.Additional informaiton below.
What is the Envirothon?
The West Virginia Envirothon is a conservation education program and competition for students in grades 9 through 12. The West Virginia Envirothon focuses on five subject areas: aquatics, forestry, soils, wildlife, and a current environmental topic. By participating in the Envirothon program students learn about West Virginia's diverse ecosystem and how they can help conserve and protect it for future generations.
How can I participate?
To participate in the West Virginia Envirothon, you must first put together a team of five students and one adult advisor/chaperone. Teams can be created through school clubs, home school groups, classes, 4-H groups, scout troops, etc. The next step is to register your team for the upcoming West Virginia Envirothon, get your study materials and prepare for the competition. Teams are tested on their natural resource knowledge, skills, and problem-solving abilities.
Envirothon Information and Resources2016 WV Envirothon FINAL Scores.pdf
Policy and Procedures
WV Envirothon Policy and Procedures
West Virginia Envirothon Study Materials
Aquatics | Forestry | Soils | Wildlife
2016 West Virginia Envirothon Fifth Topic
Envirothon 5th Topic 2016
Top Five Presentation
At the end of the competition, all posters not picked up will be recycled.
2015 West Virginia Envirothon2015 All Team Scores.pdf
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Host the 2017 Annual West Virginia EnvirothonInformation and bid forms to host the 2017 WV Envirothon below. The deadline to
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2015 WV Envirothon Schedule
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NCF Envirothon
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2015 NCF Envirothon
July 27-August 2
Missouri State University
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Want to get involved?
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Children's LiteratureAs part of the "Spyglass Books" social studies series, this book focuses on different forms of communication that have been and still are used around the world. Beginning with smoke signals and drumbeats and ending with e-mail, the author briefly describes the history of communication. Slightly disappointing is the omission of cellular phones in such a current book. The text is very basic and written with preschoolers and beginning readers in mind. Each page of information is accompanied by a full page, color photograph on the opposing page. A related activity is included at the end of the book. Also included is a glossary, index, a list of more books to read, and web site references to enhance further study. This series would be best put to use in a preschool, kindergarten, or library setting. 2003, Compass Point Books, Ages 3 to 5.
Trina Heidt


text:
Try our easy take on traditional Italian wedding soup. Stir baby spinach into the hot soup; it wilts in just about a minute and adds color. Or sub any herbs or baby greens you have on hand, and add more or less red pepper to vary the level of heat.
Recipe: Italian-Style Turkey Meatball Soup
Find our favorite soups, stews, and chilis to keep your family warm on cool evenings.


text:
Pro 65"
Customizable, Expandable, Secure
{{ detail.blurb }}
Pro 55"
Powerful, Professional, Expandable
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Pro 65 & 55 Multitouch Tables
Powerful, Professional, Expandable.
Powerful, Tough & Secure
The Pro series is perfect for research labs, museums, public spaces, and other demanding environments. The housing for the tables is all aluminum and the Pro series comes with a durable scratch-resistant glass surface. The optional Pro Lab Configuration provides up to 24TB of removable storage and 32GB RAM.
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The core of the Pro series is the workstation computer that is completely accessible for any upgrades, expansions or possibly even another computer altogether in the future.
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Powerful Quad Core
The integrated computer is a powerhouse. It includes an Intel® Quad Core i7 4790® (3.6GHz), 8MB cache computer, with Hyperthreading®. Comes complete with Windows 10.
Reach Out & Touch Everything
Along with 60 touch points, the touch surface on the Pro series tables has palm rejection, a bright UHD 4K resolution screen, and a ±5ms touch-response time.
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The Pro series multitouch tables come with a fully expandable workstation computer that makes it perfect for processor-intensive tasks. Whether you are running cutting-edge multi-user museum exhibits, complex visualizations, or games—the Pro series can handle just about any application you will run.
Security Meets Flexibility
A unique feature of the Pro series is its removable-drive system (an optional upgrade allows for up to 24TB). This feature allows for enhancement and complete security. Any hard drive can be easily detached from its cradle and moved to another location for storage.
Built for Demanding Spaces
The Pro series multitouch tables have a chemically strengthened glass, and a chassis made out of aircraft-grade aluminum. This rugged design makes it perfect for both public and private spaces. The Pro series multitouch tables can travel - they fit through standard doorways even when packed in a protective ATA case (upgrade option).
Creation by Intelligent Design
The Pro series multitouch tables come with a lifetime license for GestureWorks SDK (C++, C# / .NET, Java). The license includes ticketed, timely support and free upgrades for life.
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The Pro series multitouch tables come with powerful graphics cards with an emphasis on performance. A standard 16GB of RAM ensures that the Pro multitouch tables can handle any application thrown at them.
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We stand by our products and provide a two-year warranty against defective materials or workmanship. The same people who build our products, provide support. See our warranty document for full details and restrictions.
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Upgradable to 24TB of removable storage and 32GB of RAM.
There are a variety of upgrades and add-ons for portability.
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Ideum sells the Pro Multitouch Tables on GSA Advantage!®, the online ordering system for qualified government buyers. Contract GS-35F-129DA.


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Say: lak-ruh-mul glandz
Boo hoo hoo, crying is what these parts help you do! These tiny glands above the outer corner of each eye turn on the waterworks and make tears.
Note: All information is for educational purposes only. For specific medical advice, diagnoses, and treatment, consult your doctor.
© 1995-
Images provided by iStock, Getty Images, Corbis, Veer, Science Photo Library, Science Source Images, Shutterstock, and Clipart.com
For a full list of Rady Children's Programs and Services, click here or call Rady Children's Customer Service and Referral Center at 1-800-788-9029 for more information.


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Seattle, WAUSA
August 9, 2011
Hello! My name is Zach Works, and I'm a localization language recruiter at Nintendo of America. We are always looking for Portuguese language speakers/writers and I'm interested in making some professional connections.
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Skip to Main Content
IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards,
eBooks, and eLearning courses.
Learn more about:
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We present a unified graphical model framework for describing compound codes and deriving iterative decoding algorithms. After reviewing a variety of graphical models (Markov random fields, Tanner graphs, and Bayesian networks), we derive a general distributed marginalization algorithm for functions described by factor graphs. From this general algorithm, Pearl's (1986) belief propagation algorithm is easily derived as a special case. We point out that iterative decoding algorithms for various codes, including "turbo decoding" of parallel-concatenated convolutional codes, may be viewed as probability propagation in a graphical model of the code. We focus on Bayesian network descriptions of codes, which give a natural input/state/output/channel description of a code and channel, and we indicate how iterative decoders can be developed for parallel-and serially concatenated coding systems, product codes, and low-density parity-check codes
A not-for-profit organization, IEEE is the world's largest technical professional organization dedicated to advancing technology for the benefit of humanity.© Copyright 2016 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.


text:
Definición de a bag or bundle of nerves en inglés:
a bag (or bundle) of nerves
informal Someone who is extremely anxious or tense: when her relationship started getting serious, she became a bag of nerves
Más ejemplos en oraciones
- I think it's odd how a succession of good, competent defenders have turned into bags of nerves who make mistakes within a month of playing next to Bramble.
- The character on bass, who I believe is Eric Melvin from NOFX, makes a fine MC, nicely managing the exits and entrances of various drunkards, narcissists, and bags of nerves.
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