text:
A new map of human cortex combines data from multiple imaging modalities and comprises 180 distinct regions.
Research at Micro- and Nanoscales
June 1, 2016|
From whole cells to genes, closer examination continues to surprise.
June 1, 2016|
From whole cells to genes, closer examination continues to surprise.
June 1, 2016|
Ever-improving CRISPR-based tools are already ripe for large-scale genetic screens.
June 1, 2016|
Bits of the transcriptome once believed to function as RNA molecules are in fact translated into small proteins.
June 1, 2016|
Researchers create novel genetic circuits that give insight into, and are inspired by, nature.
May 26, 2016|
Researchers harness the power of genome editing to track cell lineages throughout zebrafish development.
May 24, 2016|
Newly published research on the key ingredient in the Monsanto-made weed killer is holding up lawmakers' decisions on whether to continue to allow its sale in Europe.
May 20, 2016|
The legislation allocates only $622 million to the effort to help the country respond to the impending spread of the mosquito-borne disease.
May 17, 2016|
A National Academies–led analysis evaluates the impacts of genetically engineered crops—and calls for updated regulations.
May 17, 2016|
A set of international stem cell guidelines recommends that oversight committees at research institutions oversee all research on embryos.
May 16, 2016|
A closed-door gathering at Harvard last week hosted researchers talking about synthesizing entire genomes, including that of humans.


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Boston, MAUSA
August 6, 2012
Too many to list. Let's have a beer and talk about it instead.
Rockabilly, old country, 50s and early 60s rock 'n' roll and r&b
I'm the host of "Easy Ed's Variety Hour"--two hours of Rockabilly, Hillbilly, and 50s/early 60s R&B and Rock 'n' Roll. Alternating Fridays from 6:00 to 8:00 PM Eastern on WMFO in Medford, MA, 91.5 FM, and streaming at www.wmfo.org.
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Beetle Kill Tree Guys
Phone: (970) 485-3632 View Additional Phone Numbers PO Box 1582, Frisco, CO 80443 http://www.beetlekilltreeguys.com
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Beetlekill Tree Guys Inc. (BKTG) is dedicated to helping manage the mountain pine beetle epidemic throughout Colorado through Tree Removal in Summit County, as well as, assisting disaster relief clean up.
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tree removal, pruning, hazard tree removal, thinning, and planting; hazard tree removal and debris clean up; fire mitigation and defensible space; as well as, forestry consulting.


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PHILADELPHIA — The excitement James van Riemsdyk felt about playing his first game in Philadelphia since a trade to Toronto quickly turned to nerves when the Maple Leafs winger spent four minutes in the penalty box in the third period.
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Corporate Finance Associates Wins Industrials Deal of the Year
CFA was honored by Global M&A Network's Atlas Awards as winner of the Industrials Deal of the Year | Small Mid Market, recognizing the Shamrock Manufacturing LLC acquisition by Prime Natural Resources, Inc.
Shamrock Manufacturing, LLC is a leading oil field service company in the United States which is focused on customer service, quality control and state of the art technology. Prime Natural Resources, Inc. is an operating company located in Houston, Texas, wholly owned by an alternative investment firm with current businesses falling into three major categories: exploration and production, manufacturing and agribusiness.
"It was a pleasure working with the management team at Shamrock Manufacturing"
Peter Heydenrych, Chairman and CEO of Corporate Finance Associates, attended the awards gala in New York and accepted the award on behalf of the CFA Houston team. "It is an honor to be recognized by a committee of our peers for a job well done", said Mr. Heydenrych.
The Americas M&A Atlas Awards, sponsored by Global M&A Network, honors top mid-market deals in North and South America. The awards honored top transactions, star deal maker teams and outstanding firms at the annual winners circle gala.
About Corporate Finance Associates
Celebrating more than 56 years of service, Corporate Finance Associates is a major investment banking firm, with over 20 offices across the United States and Canada, 3 in India and 17 partner offices in Brazil, China and throughout Europe providing middle-market companies with a wide range of financial advisory services and access to capital resources. From project inception to completion a senior principal guides clients through every challenge, advocates on their behalf, and leverages CFA's experience and extensive resources. More information is available via the Internet at www.cfaw.com.
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feeding garden birds – the zero waste wayAdd article to favourites
Last week I talked about the idea of donating household items – things that might otherwise be thrown away – to birds for nesting material!
This week I want to talk about how birds can help us reduce food waste.
The RSPB recommend we now feed garden birds throughout the whole year; not just during the winter.
From bacon to tinned cat food there are plenty of scraps you can share.
Just make sure nothing is mouldy and offer a good variety of foods – too much bread isn't good for birds.
Bacon Rind
If you're in the habit of cutting off and throwing away the bacon rind; chop it into small pieces and put it on the bird table instead.
Cake, biscuit and bread crumbs
Slightly stale crumbs that you might normally throw away can be scattered on the ground outside.
Who's left the cheese uncovered yet again? If the end of your block of cheese has gone hard, grate it up and the birds will eat it.
Coconut shells
After you've masterfully cracked open your coconut and eaten what you like, hang the shell outside for the blue tits to enjoy.
Cooked rice
Eyes bigger than your belly on curry night? I've never yet seen a bird eat cooked rice in our garden, but apparently some do, so why not give it a go?
Dried fruit such as raisins, sultanas and currants
If you're clearing out the baking cupboard, pop your bits of dried fruit outside.
Dry breakfast cereal including uncooked porrage oats
You're decluttering the empty cereal packets too? Great! Empty out the dusty dregs onto the patio and watch the birds squabble over them.
Fresh fruit
If your child is sulking because they've got the bruised piece of apple, let them cut it up into small pieces and add it to the bird feast instead.
Lard and raw beef suet
Get every last dreg of suet by shaking out the bag. If you don't normally buy it and want to perform a random act of kindness, ask your local butcher to get in on the act – he might give you a freebie!
Pastry crumbs
If you've been baking, don't scrape the crumbs into the bin, put them on the bird table instead. Cooked or uncooked; it doesn't matter!
Mashed, roast or baked; pop an extra potato in the oven, leave to cool then chop up for the birds.
Soaked dog biscuits
Who knew!? Shake out the dust from the bottom of the packet before moistening with water. Once the crumbs have soaked up the water feed them to the birds!
Tinned Cat and dog food
If your cats and dogs are anything like mine there won't be any scraps. But IF you do find yourself with tin scrapings add them to the bird buffet.
Remember to put some food up high and some on the ground to attract different birds to your garden.
What about you – do you have anything else to add to the list?
Easy Related Posts
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I had a great query from a reader recently. She wrote "We do our best to ...read more
Four Zero Waste documentaries you won't want to miss
This post is long overdue, but thanks to Jo, in our Facebook Group, I'm now ...read more
Are YOU greener at home than work?
I read a fascinating article in the Guardian called "I just can't be bothered: Why ...read more
Thank you for voting for me! I'm officially a 'waste wizard!'
Resource magazine have just announced their "Hot 100 Waste Wizards for 2016". And I'm thrilled to ...read more


text:
StartUpHire is the place to find Revenue Accounting and Operations Manager jobs. Review the list of Revenue Accounting and Operations Manager career opportunities to the left. These Revenue Accounting and Operations Manager jobs represent some of the most rewarding careers available.
You can refine your job search for Revenue Accounting and Operations Manager career opportunities by adding a job title, company name, or keyword to the search box above … or click the "Advanced Search" link for more options.
Don't see the employment opportunity you're looking for? Check back soon for more Revenue Accounting and Operations Manager jobs, or sign up for an email alert (link below) to receive periodic updates on new Revenue Accounting and Operations Manager jobs.
Build software. Reach 500 million users. Change lives. That?s what we?re doing at Lithium. And you can do it, too. If you want to put your stamp on the digital customer space and enjoy yourself along the way, come join the team. We?re looking for seriously passionate, fun,6/12/2016 San Francisco, CA Save This Job
Senior Revenue Accountant 5/1/16Full-TimeTX - Plano Refer a friend Apply Job ID: 000113 Company Name: NETSCOUT Senior Revenue Accountant Description: Business Unit Posting: NETSCOUT Senior Revenue Accountant Senior Revenue Accountant will join the finance team reporting to5/20/2016 Plano, TX Save This Job
This position is responsible for ensuring the integrity of world-wide revenue by providing technical expertise, business sense, and a strong desire to improve processes and controls. The Revenue Manager serves as a partner to the Sales and Legal teams to ensure that customer7/27/2016 Portland, OR Save This Job
OVERVIEW The Senior Revenue Analyst is responsible for maintaining system and financial integrity over the revenue recognition process. This includes the design and implementation of processes and controls to drive financial integrity and efficiency in Revenue Cycle consistent6/20/2016 Indianapolis, IN Save This Job
at AdRoll San Francisco About the Role: AdRoll is seeking an experienced Revenue Operations Manager to lead our order to cash processes. You will have the leadership capabilities to coordinate all billing and collection activities, and will be able to drive continued process7/8/2016 San Francisco, CA Save This Job
Location:United States - San Diego Department:Sales Management Description Alert Logic, the leader in security and compliance solutions for the cloud, provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and6/19/2016 San Diego, CA Save This Job
Job Description Senior Manager, Revenue Recognition - (16025) Description Reporting to the Senior Director, Revenue Accounting and Partnership Reporting, this position will play an integral role in the Company?s Revenue assurance function and will be responsible for the6/5/2016 New York, NY Save This Job
Alameda, CA, US Job Class Corporate Mission Singulex is a commercial stage, privately held company pioneering Next Generation immunodiagnostics (NGI). Singulex?s provides unprecedented ultra-sensitivity in the precision measurement of biomarkers. Such reliable ultra-sensitive7/26/2016 Alameda, CA Save This Job
Finance Apply with LinkedIn Apply now Posted: July 23, 2016 Full-Time CA, United States + 1 more InsideTrack is looking for a new Finance Manager. We are passionate about student success. Since 2001, we have been dedicated to partnering with colleges and universities to7/27/2016 CA Save This Job
OverviewGeneral Purpose of Position: Prepare, record, and present key accounting and financial information and drive well-informed business decisions that ensure future stability, growth, and profitability for the company. Description of DutiesDuties and Responsibilities: 1.6/11/2016 Blue Ash, OH Save This Job
Finance San Jose, CA, United States About MapR: At MapR, we provide the industry's only converged data platform that integrates the power of Hadoop and Spark with global event streaming, real-time database capabilities, and enterprise storage, enabling customers to harness6/22/2016 San Jose, CA Save This Job
at Snapchat (View all jobs) Los Angeles, CA Over 100 million people use Snapchat every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly-curated content from top publishers. In short, we are a passionate team working hard6/28/2016 Los Angeles, CA Save This Job
SAN FRANCISCOFINANCEFULL-TIME APPLY FOR THIS JOB OUR NEXT TEAM MEMBER We?re looking for an international accounting manager who is passionate about accounting and excited about solving complex international accounting issues. You are someone who has a passion for working with6/4/2016 San Francisco, CA Save This Job
Location:Maynard, MA Job Code:AFOA31 # of openings:1 DESCRIPTION We are looking for a hands-on Order Administration Manager to oversee the quote to cash functions of our order administration department. You will lead a small team and ensure that all sales orders; domestic and7/27/2016 Maynard, MA Save This Job
Location : Thousand Oaks CA US 91319 Job Type : Full Time Shift/Hours : First Shift (Day) Career Level : Experienced (Non-Manager) Education : Bachelor's Degree Category : Sales/Retail/Business Development,AV Technology Job Description : For over 30 years, Yorktel has been the6/20/2016 Thousand Oaks, CA Save This Job
G&A (Finance and Administrative) Austin, TX, United States Apply Send Jobvite Are you looking for an opportunity to accelerate your career and work with a team of friendly, creative people? Upland Software offers a collaborative work environment full of smart, positive, and6/29/2016 Austin, TX Save This Job
AT MEDSYNERGIES, INC. Date Posted: 7/8/2016 APPLY Not ready to Apply? JOB DESCRIPTION The Senior AR Associate serves as a Subject Matter Expert (SME) for AR Follow-up within client-focused revenue cycle operations and assists coworkers and the Service Manager with questions and7/28/2016 Irving, TX Save This Job
POSITION SUMMARY This position will be primarily responsible for the accounting process of Accounts Receivable in a growing global software company. Other responsibilities will be to maintain customer databases that are part of the accounting system, as well as the related7/2/2016 Minneapolis, MN Save This Job
Department: Finance Location: Seattle Type: Full Time If you share our passion for digital innovation and want to help shape the future, come be part of the MediaNet Digital team! The Job: Broad scope of finance and accounting responsibilities across the range of finance6/26/2016 Seattle, WA Save This Job
A cutting edge, rapidly growing technology company with offices in New York City, London, India and Brazil, the Company?s proprietary SaaS software platform and services allow digital media companies to streamline their digital advertising business. The world?s largest publishers7/22/2016 New York, NY Save This Job


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Paper City Phoenix: Comedy Premieres at Boston Actors Theater
* Additional fees apply. No coupon or promo codes necessary to enjoy the displayed discount price.
The last date listed for Paper City Phoenix was Saturday July 27, 2013 / 8:00pm.
Most Popular Theater Event Nearby
Disney's The Aristocats Kids: Youth Cast in Swingin' Feline Adventure
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In this jazz-filled feline musical, inspired by the classic Disney animated film The Aristocats… More
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Reviews & Ratings
Featured review from gerald zukowski
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very creative, interesting experience could be shortened
star this review starred report as inappropriate
Not a good play.
star this review starred report as inappropriate
Show was just OK.
star this review starred report as inappropriate
Last night, after it had cooled down enough to bike a few miles and not arrive covered in sweat, I saw ""Paper City Phoenix" at the Boston Actors Theater. I was looking for something interesting as an alternative to three more hours of watching...continued
Quotes & Highlights
"Hilarious … kept me laughing out loud." - Events INSIDER, four stars (Read the full review—4-stars.html.)


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~ Group
DeBarge were an American music group whose repertoire included R&B, soul, funk and pop. Active throughout the late–1970s and the 1980s, members were all part of the DeBarge family. The group originally consisted of Mark, Randy, and El, with Bunny, James and Bobby later joining.
DeBarge released six studio albums, four of which with Motown's Gordy Records; The DeBarges (1981), All This Love (1982), In a Special Way (1983) and Rhythm of the Night (1985), which became the group's best-selling album and garnered the single "Rhythm of the Night", which neared the top of the Billboard Hot 100 in the United States. DeBarge entered its decline in 1986, when Bunny and El were offered solo deals with Motown and departed the group, with DeBarge being dropped from Motown altogether soon after. The remaining members signed with Stripe Horse Records, an independent label, in 1987, releasing their final studio album, Bad Boys. The group continued to perform for an additional two years, with Chico DeBarge joining the group in 1988. That year, Bobby and Chico were arrested for drug trafficking and later convicted for the crime. Their convictions led to the group's dispersion in 1989, after 10 years.
Showing official release groups by this artist. Show all release groups instead, or show various artists release groups.


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It's the end of the line for former 12th District Court Judge James Justin. The Michigan Supreme Court yesterday denied Justin's petition to rehear the court's January decision to remove him from office for judicial misconduct. The former Jackson jurist ...Read More »
Former Wayne assistant prosecutor Karen Plants disbarred
Former Wayne County assistant prosecutor Karen Plants has been disbarred for her role in a perjury scandal. [Opinion hosted on SBM Blog]. Plants was the prosecutor in the People v. Aceval case which landed former Judge Mary Waterstone in hot, ...
Tagged with: Michigan Attorney Grievance CommissionRead More »
Detroit attorney arrested in court for witness tampering, obstruction
http://www.wxyz.com/video/videoplayer.swf?dppversion=16926 Link to video from WXYZ.com. For every attorney who's ever had a bad day in court, at least he or she(probably) didn't end that day in jail. Detroit criminal defense attorney David Dunn wasn't so lucky. As he walked ...Read More »
SBM president: Nobody can feel breast cancer 'until it's too late'
Two weeks after she was sworn in as 77th president of the State Bar of Michigan, Julie Fershtman went to her doctor's appointment. The doctor discovered a lump in her breast. She later was diagnosed with Stage 1 breast cancer. ...
Tagged with: State Bar of MichiganRead More »
Gov. names two to COA
This just in from the State of Michigan: Gov. Rick Snyder today announced the appointments of Michael Riordan, of Plymouth, and Mark Boonstra, of Dexter, to the Court of Appeals, 1st and 3rd districts, respectively. Riordan has served as an ...Read More »
Did you see that?
The Michigan Senate Judiciary Committee will meet next week to take up a bill that would amend the Michigan Medical Marihuana Act of 2008, to prohibit medical marijuana use for the treatment of glaucoma. Glaucoma was one of the illnesses ...Read More »
Michigan Lawyers Weekly names its 2012 Lawyer of the Year
Michigan Lawyers Weekly named Michigan Supreme Court Chief Justice Robert P. Young Jr. as its Lawyer of the Year today. MiLW recognized Young at its annual Leaders in the Law awards luncheon for his banner year as Chief of the ...Read More »
Ciungan named chief judge of downriver district court
Judge Michael Ciungan will be the chief judge of the 25th District Court (Lincoln Park) and 26th District Court (Ecorse and River Rouge) through March 31, 2012, under an order issued yesterday by the Michigan Supreme Court. And beginning April ...Read More »
MSC schedules arguments in Oakland County redistricting case
The Michigan Supreme Court scheduled arguments to determine whether or not it will grant leave or take other action in a dispute over the way that Oakland County Board of Commissioners districts are drawn. The case involves a challenge of ...Read More »
Gov. to grad students: no union for you
Gov. Rick Snyder signed legislation clarifying that graduate student research assistants are not public employees, and cannot hold an election to organize. The research assistants at the University of Michigan had petitioned to hold an election to organize. The Michigan ...Read More »


text:
Contact has a 2011 Toyota Land Cruiser Military 4.5L Turbo Diesel manual Workmate Troop Carrier for sale.
The Land Cruiser is currently in the Northern Territory and used to deliver a child and family service.Contact is looking to buy a new vehicle to meet the organisations current requirements.This vehicle is regularly serviced, well maintained and has many value added additional features.
Like an inspection or have a question? Telephone: 0458 925144 or Email: firstname.lastname@example.com
To see the vehicle please go to Facebook: https://www.facebook.com/ContactIncorporated/
Wednesday 29th of June 2016, the Soapy Bore community celebrated NAIDOC Week with the Contact Children's Mobile team.
Around 40 adults and children attending the event, which was offered during the Contact Children's Mobile Early Learning session within the Soapy Bore community
It was an enjoyable day with many cultural activities and the children had crafted some Indigenous flags in preparation and these were used for decoration.
The 2016 NAIDOC theme 'Song lines: the living narrative of our nation' was represented during the event, with local ladies working on paintings of the dreaming of their country at Soapy Bore, which they then talked about with the children.
These and many other cultural activities were happily shared.
As an added unexpected element a group working at the nearby church surprised the children by attending the BBQ dressed up as Storm Troopers from Star Wars. ……..there were a few tears at first, but as soon as the young'uns understood the concept of the costumes there were smiles and laughs all round.
It's not everyday Storm Troopers come to the Mobile session!
Some community members helped out preparing the BBQ and everyone left the celebration with full tummies, big smiles and began their journeys into town to attend the Alice Springs show.
For more photos go to; What New @ CCMS
Contact provides a range of programs, resources, referrals and supports in the community that are helping to address and raise awareness of the impacts of isolation on children, family and community.


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- 2:31PM Obama speech boosts Clinton candidacy
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text: Southwest Florida How to Live Out Your Faith with PB&J The Wally Show Photo Op Catches Bekah Being a Super Fan Carlos & Joy The 5 Best Cover Songs by Christian Artists WAY-FM Want to go on Alaska Cruise with us? Music What Happens When an Artist Hears Their Song on the Radio for the First Time? Music This Flawless Performance from Natalie Grant is Full of Hope Word On the WAY View verse in context Sign up for the Verse of the Day Which Emails are you interested in receiving? Word on the WAY (Daily) Free Bible Need Prayer? Need to Chat? Justin See Who Makes Mac Powell From Third Day Act Like A Fan Girl Your Stories These Adorable Twins Are Already Telling the Glory of God Southwest Florida When Tragedy Hits Close To Home Faith & Life How to Make Your Mind a Better Place Get the Best WAY-FM Videos, Blogs, and Podcasts Sent Right to Your Inbox! Contest Win Your Way to Disney's Night of Joy See more


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A subspecialty certification by the Board of Internal Medicine. Practitioners treat diseases of the joints, muscles, bones, and tendons. Rheumatologists diagnose and treat arthritis, back pain, muscle strains, common athletic injuries, etc. They may work closely with other specialists such as orthopaedic surgeons and physical therapists.View More
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text:
I have two servers,
SERVER and
CLIENT and each server has its own onboard 1 GbE ports, and its own NIC with a 10 GbE port.
SERVER and
CLIENT are interconnected on both a 1 GbE switch (administrative traffic) and a 10 GbE switch (data traffic).
I want to test the performance of the 10 gigabit connection specifically using
netperf. How I specify to use the 10 GbE NIC ports instead of the 1 GbE onboard ports for the test?
Right now this is what I'm doing:
root@SERVER:~$ netserver
Starting netserver at port 12865
Starting netserver at hostname 0.0.0.0 port 12865 and family AF_UNSPEC
root@CLIENT:~$ netperf -H SERVER -l 15


text:
Desire: The Journey We Must Take to Find the Life God Offers - eBook
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Have questions about eBooks? Check out our eBook FAQs.
Product Information
|Format: DRM Protected ePub
Vendor: Thomas Nelson
Publication Date: 2007
Availability: In Stock
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Publisher's Description
Can we find a life filled with passion, without being overwhelmed by it?
In this groundbreaking book, John Eldredge invites readers to acknowledge the significance of desire, abandon resignation, and embark on an adventure he calls "our hearts most important journey." Eldredge writes, "There is a secret set within each of our hearts. It is the desire for life as it was meant to be." Yet how do we uncover our desires and learn to decipher them? As Eldredge says, "We all share the same dilemmawe long for life and were not sure where to find it. We wonder if we ever do find it, can we make it last? . . . We must journey to find the life we prize. And the guide we have been given is the desire set deep within, the desire we often overlook or mistake for something else or even choose to ignore. The greatest human tragedy is to give up the search."
Many good people have been told that the path to a holy life requires us to kill our hearts desires. And call it sanctification.
But in this re-release of one of Eldredges most inspiring works, we discover that God is the author of our deepest desires. He has given us desire, and he loves to fulfill our hearts desires. For as the Psalms declare, "Delight yourself in the Lord, and he will give you the desires of your heart" (37:4).
God is calling to you through the desires of your heart.
How you respond will set the course for the rest of your life.
"[Desire] is a profound and winsome call to walk into the heart of God and hear Him sing to your soul about His love. In a world of frenzy and clamor about desire, we often miss the ache that lifts our face to look into His eyes. This book will stir your heart and invite you to know the one desire that captures all passion for His purpose. Drink in this work, and your life will not be the same."
Dan Allender, Author, The Healing Path
Author Bio
John Eldredge is an author, a counselor, and a teacher. He is also president of Ransomed Heart, a ministry devoted to helping people discover the heart of God, recovering their own hearts in Gods love, and learning to live in Gods Kingdom. He lives near Colorado Springs, Colorado.
Product Reviews
AnonymousAge: 45-54Gender: female5 Stars Out Of 5Essential topic to understanding our heartJune 6, 2011AnonymousAge: 45-54Gender: femaleQuality: 5Value: 5Meets Expectations: 5John Eldridge wrote this book several years ago. I think it has been overlooked . His more popular books are Waking the Dead, The Sacred Romance and Wild at Heart. All are must reads, including this one Titled " Desire". This goes even deeper to understanding our hearts by seeing and understanding desire. We often see desire as something that will get us in trouble, cause us to sin and drift away from God. This isn't necessarily true.
John walks us through the fears we have concerning this topic - talks about the importance of admitting we have desire- what it's all really about - how we've been lied to and misguided to fear desire ...
But I think the big part of this book has to do with how we were created for so much more then this world - and nothing in this world will satisfy us.
I can't give this book enough credit for the insight and the important messages it gives.
Rob Vandiver5 Stars Out Of 5July 25, 2010Rob VandiverA book every Christian should read. Like many of Eldredge's books, you will not get the full effect unless you read it honestly, and are willing to face up to what is really going on, deep beneath the surface, in your soul. It also helps if you are broken when you read it. This book made me realize how Godless my life had become because I finally admitted what an arranger I had become. I was desparately committed to arranging my life for my own happiness, and when all that came crashing down around me, this book helped me to see that this was God's design all along. It was His plan to bring me to the end of myself so that I could see that He was really my desire all along.
Lily James4 Stars Out Of 5May 4, 2010Lily JamesJohn Eldredge is always relevant. He speaks from a modern man's journey with a passion not unlike the rest of us ordinary pilgrims who wrestle with the big issues of doubt, significance, meaning and hearing God in the everyday journey He calls us. I love to read and re-read John Eldredge's books as they always are a blessing in my journey of faith.
Pat5 Stars Out Of 5April 5, 2010PatMy life is so impacted by Eldredge. The Holy Spirit brought this book me at just the right time. Both for me and my daughter. After reading the book we are both going through the study guide. I work to implement the principles of the book. I long to attain the mind and heart set he talks of. The beauty of his writing coupled with his knowledge of the spiritual has helped me to see more clearly what letting go is about. and that we cannot find all we want in this world.
Ronnie5 Stars Out Of 5October 21, 2008RonnieThis book is deep... You can't read it in one sitting and you might have to re-read some of the chapters to make sure you "got it", but once you're done, you'll be free--free to desire and understand why some desires are met here and others in eternity. I can't say enough, it wouldn't do the book justice. You've got to read it.


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PCHub on May 26, 2015 05:34 PM
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|Publication number
|Publication type
|Application number
|Publication date
|Jul 20, 2004
|Filing date
|Nov 9, 1999
|Priority date
|Nov 9, 1999
|Fee status
|Also published as
|Publication number
|Robert S. Wall, Donald R. Warner, Jackie R. Closson, Patrick J. Doggett
|Original Assignee
|Worldcom, Inc.
|Export Citation
|BiBTeX, EndNote, RefMan
|Patent Citations (12), Referenced by (40), Classifications (9), Legal Events (11)
|External Links: USPTO, USPTO Assignment, Espacenet
This application discloses subject matter related to the subject matter disclosed in the co-assigned U.S. Pat. No. 6,371,765, to Wall et al, entitled "Interactive Computer-Based Training System and Method".
1. Technical Field of the Invention
The present invention relates generally to electronic tutoring systems and methods, and more particularly, to an interactive computer-based training (ICBT) system and method operable over an Internet Protocol (IP)-based public computer network such as the Internet, a corporate Intranet, and the like.
2. Description of Related Art
Maintaining a skilled and innovative work force has always been important for businesses that strive to attain a competitive edge in the marketplace. Companies and organizations have come to recognize the value of intelligent and energetic people whose chief asset is their ability and desire to learn. The training opportunities presented in today's information age have increased with the advent of new technologies, creating an even broader range of tutoring services available to consumers.
The need for well-trained individuals is even more acute in technology-based businesses such as, for example, the telecommunications industry. Service providers in this industry operate and maintain vast telecommunications networks covering huge geographic areas. These networks, formed by interconnecting an immense array of diverse and often highly complex pieces of equipment, pose enormous challenges to field technicians whose responsibilities typically include installation, repair and maintenance of network equipment at network facilities and remote customer sites, and troubleshooting service calls night and day, seven-days-a-week. The service calls often involve routine as well as urgent trouble calls to make repairs that will enable the equipment, often purchased from third-party vendors, to continue functioning for the customer. Clearly, providing proper training to such field technical personnel and other technical/non-technical personnel on a broad assortment of network equipment is highly critical in order to be able to reduce the downtime associated with failed or poorly functioning equipment.
One of the conventional methods to impart appropriate technological information on an "as needed" basis to field technicians is to provide a centralized technical staff to answer questions the technicians may have concerning specific network equipment. This solution is costly. Support personnel may have to answer the same question for a number of field technicians. In addition, support personnel typically cannot provide systematic training that is needed, but rather provide "fire-fighting" type training to get a technician through a particular problem. This will not provide the technician a comprehensive understanding of the network equipment he or she is required to handle.
Another conventional method of providing instruction is by way of classroom training at a centralized location. However, this method is also highly disadvantageous. Such training is limited in classroom size and often very expensive in terms of field technicians' time and the actual monetary cost involved. Further, this problem is compounded by the fact that frequent equipment updates require continual re-training of the technicians in order for them to stay current and/or competent.
Another limitation of classroom training is that because of the disparity in proficiency levels of various technicians, training classes do not provide an appropriate level of training for every technician. Since such classes cannot be tailored to every individual's proficiency level, each technician may receive the entire training course involving complex subject matter. As a result, many technicians may feel overwhelmed while some may receive training they do not need.
Computer-based training (CBT) methods alleviate some of the deficiencies of the conventional solutions set forth hereinabove. However, the existing CBT solutions are not without drawbacks of their own. First, although courseware designed for CBT sessions is typically provided to be self-paced, flexibility in selecting different lessons or re-arranging the order of lessons plans is rather limited. For example, because the courseware is typically built around a pre-arranged set of lessons, the user cannot go from one lesson to another without first completing a previously-required lesson plan. Accordingly, such lack of flexibility renders the current CBT schemes a poor choice for effectively presenting "real-world" training with a self-paced multi-path flow. Furthermore, these solutions do not provide a scheme for evaluating the amount of training each individual end-user (e.g., a technician) needs in order to bring the individual up to a predetermined level of proficiency.
In addition, the existing CBT solutions are not optimized for providing adequate levels of instruction on complicated equipment having tightly integrated hardware and software modules and sub-modules. Those of ordinary skill in the art should readily appreciate that lack of appropriate behavioral models of the equipment with sufficient degree of realistic complexity renders the resultant CBT sessions rather insufficient for providing high quality training.
Accordingly, the present invention provides an interactive computer-based training (ICBT) system operable over a computer network for training users that advantageously overcomes these and other deficiencies and shortcomings of the prior art set forth hereinabove. The ICBT system is provided with inter-dependent, state-machine-based hardware and software simulators for emulating hardware and software functionality associated with a piece of equipment on which the users are to receive interactive training. The state transition method includes the steps of: identifying a current state of the state machine wherein a transition is to be effectuated; determining if there is a state immediately prior to the current state, and if so, determining whether there is a dependency of the current state on the immediately prior state, the dependency being characterized as a first order dependency; inferring a reference value associated with the current state based on the first order dependency; and determining a future state of the state machine based on the inferred reference value.
In further detail, the ICBT system comprises a hardware simulator based on a state machine engine for emulating one or more hardware states associated with the equipment. Also included is a software simulator that is inter-dependent on the hardware simulator for accurately emulating the software functionality of the equipment. The software simulator is provided as a command inference engine that allows the users to interactively interrogate the emulated equipment for its software functionality commands. One or more independently selectable learning modules, each including one or more lesson plans related to the hardware and software functionality of the emulated piece of equipment, are also included. The learning modules are provided to be inter-dependently associated with the hardware and software simulators of the equipment. A user interface is included for selecting one or more learning modules in addition to effectuating inputs from the users to change the hardware and software configurations and simulators of the equipment.
In another aspect, the present disclosure provides an interactive CBT method for training users on equipment having hardware and software functionality. The method provides for simulating the hardware and software functionality of the equipment by employing inter-dependent state machines wherein state transitions are based on tracking prior dependencies and drawing inferences therefrom. One or more independently selectable learning modules are provided in the method, wherein each module includes lesson plans related to the hardware and software functionalities of the equipment. Inputs are provided by the users to effectuate different hardware and software configurations of the equipment. Thereafter, configuration-dependent learning modules may be selected based on the different hardware and software configurations.
A more complete understanding of the present invention may be had by reference to the following Detailed Description when taken in conjunction with the accompanying drawings wherein:
FIG. 1 (Prior Art) depicts a flow diagram of an exemplary conventional CBT method;
FIG. 2 depicts a functional block diagram of a presently preferred exemplary embodiment of an on-line interactive CBT (ICBT) system provided in accordance with the teachings of the present invention;
FIG. 3 is a functional block diagram illustrating the inter-dependent modular architecture of the ICBT system of the present invention;
FIG. 4 depicts a presently preferred exemplary embodiment of the inter-dependent modular ICBT system;
FIG. 5 depicts a state transition scheme used in implementing a simulator engine for emulating hardware and software components of a device for which an ICBT system is provided in accordance with the teachings of the present invention;
FIG. 6 is a flow diagram of the state transition scheme of the present invention;
FIG. 7 illustrates a presently preferred exemplary embodiment of a state transition diagram for use with an ICBT system implemented for a router device;
FIG. 8 is a flow diagram of a test-taking process provided in the ICBT system of the present invention;
FIG. 9 depicts a flow diagram of an ICBT session using an adaptive-learning troubleshooting module provided in accordance with the teachings of the present invention;
FIGS. 10A through 10N are exemplary screen shots of a presently preferred ICBT system implemented for a router; and
FIG. 11 is an exemplary screen shot of a presently preferred ICBT system implemented for a switch.
In the drawings, like or similar elements are designated with identical reference numerals throughout the several views, and the various elements depicted are not necessarily drawn to scale. Referring now to FIG. 1, depicted therein is a simplified flow diagram of an exemplary conventional CBT method for presenting selected courseware to an end-user. The conventional CBT method is generally provided as a series of discrete lesson plans with a pre-defined order, i.e., a beginning, middle and an end. In actual operation, such a method typically displays a series of user interface screens for sequentially presenting the lesson plans to the end-user, for example, a field dispatch technician or an employee/trainee at a facility. The entire courseware may comprise a predetermined number of lessons or lesson plans, and the end-user cannot typically change the order of the lessons being presented. Accordingly, upon starting or accessing the CBT courseware (step 102), the end-user goes through taking the lesson plans in the order they are presented (steps 104 through 108), until a determination is made as to whether the end-user wants to continue with any additional lessons (decision block 110). If so, the additional lesson plan or plans may then be presented (step 112) for the end-user's benefit. On the other hand, should the end-user decide to quit the CBT session, option to deactivate and/or finish the session is generally available (step 114).
It should be readily appreciated by those of ordinary skill in the art that while a uni-linear CBT method such as one set forth in the foregoing is relatively easy to design, implement and use, and may overcome the drawbacks of a classroom-based training scheme, there still exist several deficiencies and disadvantages in the conventional CBT methods as set forth in the Background section of the present patent application.
FIG. 2 depicts a functional block diagram of a presently preferred exemplary embodiment of an on-line interactive CBT (ICBT) or Web-based training (WBT) system 200 provided in accordance with the teachings of the present invention. Preferably, the courseware of the ICBT system 200 is provided as part of a server-based multimedia application package 206 running on one or more servers, for example, server 204, that are connected to a computer network 202 such as the Internet, Intranet, et cetera. A client computer 208 (e.g., a laptop computer and the like) may preferably be used for accessing the courseware on an "as-needed" basis upon effectuating suitable authentication and log-on procedures. A graphic user interface 210 provided with the client computer 208 aids the end-user for interacting with the courseware 206. Preferably, the end-user, who may be a field technician working at a remote site, can access the courseware on-line and obtain interactive tutoring or training on a piece of equipment that the end-user is dispatched to install, repair, maintain, or troubleshoot a service call at the remote site.
In accordance with the teachings of the present invention, the courseware of the ICBT system is provided with an inter-dependent modular architecture for facilitating maximum user flexibility. As will be described in greater detail hereinbelow, both hardware and software functionality of the equipment for which the courseware is designed are modeled as inter-dependent state machines that allow transitions via multiple paths based on state dependency and reference value inferences. Furthermore, the courseware is preferably provided as an inter-dependent collection of various hardware and software lesson plans, test/quiz sessions, troubleshooting menus, on-line help modules, and multimedia presentations (e.g., video clips, photographs, et cetera), wherein the end-user is capable of selecting any lesson plan at will or executing only a portion of a training session at any point in the courseware depending upon the need.
FIG. 3 is a functional block diagram illustrating the inter-dependent modular architecture 300 of an exemplary ICBT system. A hardware simulator 302 is provided for emulating the hardware functionality of a component or device. A state machine engine forms the basis for the hardware simulator 302 wherein the sub-components of the device are characterized and the states in which the device may exist, based upon the conditions of the sub-components, are defined. For example, various connectors, switches, cables, input/output (I/O) port configurations, power-on conditions, et cetera, of a device are abstracted and assigned logic values based on their states or conditions such as ON, OFF, specific values, connections made or not made, et cetera.
A software simulator 304 is provided for emulating the software functionality, or a subset thereof, of the device. A suitable inter-dependent state machine engine also forms the basis for the device software simulator 304. The various states of the hardware and software state machine engines are provided to be inter-dependent and, accordingly, affect the respective state transitions appropriately in order to emulate the device functionality substantially accurately and completely.
One or more learning modules 306 are provided as part of the ICBT system, preferably including a plurality of self-contained multimedia lesson plans, on-line help screens, troubleshooting modules, test/quiz portions, appropriate technology background information, glossaries, et cetera. Preferably, the components of the learning modules are organized in reference to the various hardware and software portions of the abstracted device and are appropriately associated with the hardware and software simulators of the ICBT system.
A graphic user interface 210 facilitates the end-user to access and interact with the various modules of the ICBT system. Using the interface 210, the end-user can manipulate the various abstracted sub-components of the hardware simulator 302 as part of a lesson plan. For example, the end-user may turn on or off various switches, make connections, turn on power to the device, et cetera, by effectuating an appropriate pointing device (e.g., a mouse) on the icons of the interface 210. Also, various software commands for the device may be entered through a software command interface portion of the user interface 210. Further, the user interface 210 preferably comprises appropriate display windows or dialog boxes to help the end-user navigate through the various multimedia teaching/training aids, testing and evaluation modules, etc.
Referring now to FIG. 4, depicted therein is a presently preferred exemplary embodiment of the inter-dependent modular architecture 400 of an ICBT system provided in accordance with the teachings of the present invention. From a starting stage 402, the end-user can independently interact with a tutorial or lesson plan module 404, a hardware simulator 406, a software simulator 408, a reference module 410, or a troubleshooting module 412. As described in the foregoing, the hardware and software simulators of the modular architecture 400 are underpinned by their respective state machine engines. The hardware simulator 406 is associated with its lesson module 420 and the state machine engine 418. Similarly, the software simulator 408 is also associated with its lesson module 416 and a command inference engine 414 provided as the software state machine. The reference module 410 is also provided to be independently accessible to the end-user and is preferably coupled to the troubleshooting module 412.
In accordance with the teachings of the present invention, a problem identification module 422 preferably maintains a personal profile for the end-user and provides a list of most common causes of a particular error or problem encountered. For example, the list may include "Top 10" causes for the end-user with respect to a specific problem, thereby narrowing and personalizing the problem identification process. It should be appreciated by those of ordinary skill in the art that the personalized problem identification process provided herein substantially expedites the troubleshooting tasks and, accordingly, reduces equipment downtime in the field.
FIG. 5 depicts a state transition scheme 500 used in implementing a simulator engine for emulating hardware and software components of a device. In accordance with the teachings of the present invention, state transitions are provided to be inter-dependent upon previous states and the conditions thereat. Further, such inter-dependency may extend beyond the states that are immediately prior to a current state. In other words, state transitions are preferably based upon tracking the dependencies not only with respect to the immediately prior states, but also their previous dependencies as well. In addition, the dependencies may be direct or indirect, based upon whether a logic condition associated with a state is alterable regardless of a previous state's condition, although a specific value of the previous state's condition may be necessary for a more realistic simulation. It should be readily appreciated by those of ordinary skill in the art upon reference hereto that such a "multi-level" inter-dependency scheme in a state machine provides for a robust and fine-grained behavioral model of the device being emulated.
Continuing to refer to FIG. 5, a current state 502 is shown to have dependencies on a plurality of states that are immediately prior to it, for example, state 504-1 through state 504-L. These dependencies may be referred to as the first-order dependencies with respect to the current state 502. Also, the immediately prior states may likewise be denoted as the first-order states. As exemplified in this FIG., the first-order dependencies may comprise both direct (e.g., dependency path 508) and indirect (e.g., dependency path 510) dependencies. Also, the first-order previous state 504-1 is, in turn, exemplified with a direct dependency path 522 (a second-order direct dependency with respect to the current state 502) as well as an indirect dependency path 524 (a second-order indirect dependency for the current state 502).
The current state 502 may transition into any of the first-order next states, for example, state 514-1 through state 514-K, based upon tracking the dependencies as set forth above. Also, the logic conditions of a next state may give rise to a direct as well as an indirect dependency path to another, second-order, next state. For example, the first-order next state 514-2 generates a direct dependency path 518 to a second-order next state 516-1 and an indirect dependency path 520 to another second-order next state 516-2.
Preferably, an Artificial Intelligence (AI)-based inference engine is used for keeping track of the state logics, dependencies and allowable transitions in the state machines of the present invention. FIG. 6 depicts a flow diagram of the state transition scheme 500 described hereinabove. After identifying or ascertaining the present state (step 602), the inference engine determines its dependent state or states and characterizes the dependencies thereof (step 604). Thereafter, one or more reference values associated with the state (or its logic parameters) are inferred (step 606). Typically, the reference values may comprise a set: {NULL; 0; or a specific value}. The values of the references may then be used, in one exemplary embodiment, for determining state transitions (i.e., future states) of the hardware or software state machine's present state.
FIG. 7 illustrates a presently preferred exemplary embodiment of a state transition diagram for use with an ICBT system implemented for a router device. For the sake of simplicity, solid lines are used for denoting both direct and indirect dependencies therein. Also, broken lines are shown where a state dependency is an OR condition of its prior states. Eight hardware states exemplified for the router device are described immediately hereinbelow:
For State 5 to be true, it is dependent on State 1, State 2 and State 3 being true. If the power cord is not plugged in, the power switch can still be turned ON or OFF, but the router's terminal boot screen will not appear on the display of the GUI. If the power cord is in, the power switch is ON and the console connector cable is not connected, the device's boot screen will not appear also. Further, if the power cord and the console connector are connected but the power switch is in the OFF position, again the boot screen will not appear. Accordingly, State 5 has a direct dependency on State 1, State 2 and State 3.
For State 6 to be true, it is dependent on State 1 being true and State 2 being true. If the power cord is not plugged in, the power switch can be toggled between the ON and OFF positions, but no light comes on. Thus, State 6 has a direct dependency on State 1 and State 2.
For State 7 to be true, it is dependent on State 1, State 2 and State 4 being true. If the power cord is not plugged in, the power switch can still be toggled between the ON and OFF positions, but no serial connection light comes on. Also, if the power cord is in, the power switch is ON and the serial cable is not connected, the serial connection light does not come on. Finally, if the power cord is in, the power switch is OFF and the serial cable is connected, again the serial light does not come on. Thus, State 7 has a direct dependency on State 1, State 2 and State 4.
For State 8 to be true, it is dependent on either State 1 being false, State 2 being false, or State 3 being false. If the power cord is not plugged in, the power switch can still be toggled between the ON and OFF positions, and the "No Connection" Screen remains visible. If the power cord is in, the power switch is ON and the console cable is not plugged in, the "No Connection" Screen remains visible again. Finally, when the power cord is in, the power switch is OFF, and the console cable is plugged in, the "No Connection" Screen still remains visible. Thus, State 8 has an indirect dependency on each of State 1, State 2 and State 3 being false, or any combination thereof
The hardware state model 700 described above is used for building inferences about the different states of the router hardware and software, and appropriate lesson plans and troubleshooting modules related to the state-dependent behavior of the router device. Because whether a particular software command or lesson plan can be simulated or presented, either in the field or in a "virtual" classroom, may be dependent upon a specific combination of the hardware states of the device, the end-user is guided through appropriate hardware setup and configuration before such software simulations or lesson plans may be effectuated. Furthermore, when any errors arise during an ICBT session, invoking suitable troubleshooting module or modules is also dependent upon the behavior of hardware and software states.
FIG. 8 depicts a flow diagram of an exemplary test-taking process or evaluation session provided as part of the ICBT system of the present invention. In a presently preferred exemplary embodiment, the ICBT simulator system may be launched from a remote computer (i.e., a client) that is connected via the Internet/Intranet to the server on which the system is executed. Those of ordinary skill in the art should readily understand that there is no limitation on the type of hardware or software platforms, whether the server or client, for effectuating the ICBT simulator system of the present invention. Any known or hitherto unknown hardware architectures and Operating Systems may be advantageously employed for the purposes of the present invention. Also, any known or hitherto unknown browser tools operable with IP-based networks may be used for accessing the server site via a suitable protocol, for example, the well-known HyperText Transfer Protocol (HTTP).
Upon executing appropriate authentication procedures, the end-user is authorized to launch the ICBT simulator system (step 802) which may be optimized for a particular piece of equipment such as, for example, a network element (i.e., a router, brouter, or a bridge, et cetera). When a suitable GUI is presented, the end-user may activate one or more portions of the interface to initiate an ICBT session (step 804). By activating a test or quiz menu on the interface, the end-user can take a quiz on a particular topic related to the simulated equipment (step 806). Preferably, a "real-time" assessment of the quiz is done so that if the end-user fails the quiz (decision block 808), a menu of options may be presented from which the end-user can select a suitable option (step 810). For example, the option menu may include a link to an appropriate lesson plan, a relevant multimedia presentation (if available), or an option to re-take the quiz. On the other hand, upon successfully completing the quiz, the end-user may continue with other ICBT sessions (step 812) or may conclude the testing session. Further, because of the flexible modularity of the ICBT system of the present invention, the end-user can elect to take additional lesson plans, launch related multimedia presentations, query on-line help modules, etc.
Referring now to FIG. 9, depicted therein is a flow diagram of an adaptive troubleshooting session provided in the ICBT system of the present invention. In this example, after launching the ICBT simulator system (step 902) and activating the user interface (step 904) as described hereinabove, the end-user initializes and configures the device in accordance with a lesson plan, learning module, etc. Thereafter, the end-user enters a command for effectuating a hardware, software, or firmware function of the emulated device. If an error is reported by the command inference engine of the ICBT simulator (decision 906), the end-user may activate an appropriate troubleshooting module (step 910). In accordance with the teachings of the present invention, the troubleshooting module maintains a personal profile for the end-user in terms of the end-user's prior configuration/installation settings, command usage, prior errors and causes therefor, et cetera, in a historical database. Based on this "intelligence," a list of most common causes that are likely to have caused the particular error is returned by the ICBT system (step 912). If the actual cause of the error is not on the list, a learning routine in the troubleshooting module is activated (step 914) so that the "new" cause is added to the personal profile of the end-user when the problem is subsequently identified and solved (step 916). In this manner, the personal profile of the end-user is adaptively updated, thereby reducing the time associated with troubleshooting in the field. Once again, because of the flexible modularity of the simulator system, the end-user has the option of continuing with the ICBT session is any appropriate manner, including session termination (step 908).
FIGS. 10A through 10N depict exemplary screen shots of a presently preferred ICBT system implemented for a router device. FIG. 11 is an exemplary screen shot of a presently preferred ICBT system implemented for a network switch. It is believed that the contents of the these exemplary screen shots are self-explanatory and, accordingly, only some of the salient features are described in greater detail hereinbelow.
FIG. 10A illustrates an initial GUI screen 1000 for router installation. A main menu bar 1002 includes a plurality of icons exemplifying the inter-dependent modular architecture of the present invention. An I
FIG. 10B illustrates a screen shot 1001 associated with the I
FIG. 10C illustrates a hardware emulator screen shot 1003 associated with the H
FIG. 10E illustrates another exemplary hardware lesson screen shot 1007 for making the network connections, that is, for emulating the router connections within a network. FIG. 10F exemplifies a terminal emulator screen shot 1009 which shows a pull-down menu 1040 for selecting from a plurality of software lessons.
FIG. 10G provides a software command reference screen shot 1011. The commands are preferably grouped in a C
As shown in FIG. 10H, a reference manual is provided as a device book 1048, having the contents therein organized into several topics 1052, and is preferably provided to be activatable from the hardware emulator as exemplified in FIG. 10C. FIG. 10I illustrates a screen shot 1015 for power cable reference, with a graphics image 1050 therefor. Similarly, FIG. 10J illustrates a screen shot 1017 for providing reference to the chassis, with a video clip 1054. Reference to the power switch of the router is exemplified in the screen shot 1019 depicted in FIG. 10K. Reference to a ground strap used by technicians while working on routers is exemplified in the screen shot 1021 shown in FIG. 10L.
FIG. 10M illustrates a screen shot 1023 for an exemplary quiz plan. An on-line glossary screen 1025 is illustrated in FIG. 10N. Preferably, the terms and acronyms included in the glossary are provided in a scrollable dialog box provided in the main display area 1036 of the GUI.
Whereas the GUI of the router simulator system described above is provided to be more "icon-rich," a different "look and feel" is provided for the exemplary GUI screen shot 1100 of a presently preferred network switch simulator shown in FIG. 11. However, it should be understood that the underlying inter-dependent modular architecture that integrates hardware and software state transition schemes, lesson plans, troubleshooting modules is essentially similar to the router simulator architecture, except for the necessary and appropriate switch-specific modifications. Accordingly, it should be appreciated that the modular ICBT system of the present invention may be provided for any piece of equipment that can be characterized in discrete states and components, and the "look and feel" of the user interface may be as variable as a particular implementation may allow or require.
Based on the foregoing, it should be appreciated that the present invention advantageously provides a highly interactive CBT system that overcomes the deficiencies and shortcomings of the prior art in terms of ease of use, flexibility, and more "real-life" training necessary for effective job performance. Because the ICBT system of the present invention may be accessed via a computer network on a 24-hour/seven-days-a-week basis as needed, no travel time or expense is needed to provide high quality training to a distributed work force.
In addition, it should be further appreciated that the equipment simulators of the ICBT system can be used as a reference tool as well as a training tool, thereby reducing or obviating the need for a centralized technical support staff. Also, by employing a suitable Web-based framing format, virtually an unlimited number of technicians can be trained at the same time at their own job stations, each taking only those sections or lesson plans suited to his or her current training session.
Further, it is believed that the operation and construction of the present invention will be apparent from the foregoing Detailed Description. While the method and system shown and described have been characterized as being preferred, it should be readily understood that various changes and modifications could be made therein without departing from the scope of the present invention as set forth in the following claims. For example, although the presently preferred exemplary embodiments of the present invention have been implemented using ToolBook, an application authoring package based on OpenScript language, it should be realized that the present invention may be practiced using any programming medium including, for example, one with appropriate dynamic link libraries (DLLs) coded in C or C++ language, etc. Also, whereas the teachings of the present invention have been particularly exemplified with a router device, it should be apparent as mentioned hereinabove that virtually any piece of equipment (e.g., customer premises equipment, switching equipment such as data, voice and multimedia switches, testing equipment, and the like) whose behavior can be simulated (i.e., modeled) using state machine transitions can be provided with a suitable ICBT system therefor. In addition, individual screen shots and dialog boxes have been provided by way of example only and should not be interpreted as providing limitations of any kind with respect to the teachings of the present invention. Clearly, the sequence or order of such screen shots and their contents may be presented in numerous permutations/combinations thereof Accordingly, it should be clearly understood that these and other variations, substitutions, additions, re-arrangements and modifications are contemplated to be within the ambit of the present invention whose scope is solely limited by the claims set forth below.
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|U.S. Classification
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|International Classification
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|European Classification
|Nov 9, 1999
Owner name: MCIWORLDCOM, INC., MISSISSIPPI
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