text:
The McDonald's logo
|Traded as
|Fast food restaurant
May 15, 1940
San Bernardino, California
McDonald's Corporation:
April 15, 1955
Des Plaines, Illinois
Richard and Maurice McDonald
McDonald's Corporation:
Ray Kroc
|Oak Brook, Illinois, U.S. (Moving to Chicago in 2018)[1]
Number of locations
|36,525[2] (2015)
Area served
Key people
|Total assets
|Total equity
Number of employees
|420,000 (2015)[2]
|I'm Lovin' It
McDonald's is the world's largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries across 36,538 outlets. Founded in the United States in 1940, the company began as a barbecue restaurant operated by Richard and Maurice McDonald. In 1948, they reorganized their business as a hamburger stand using production line principles. Businessman Ray Kroc joined the company as a franchise agent in 1955. He subsequently purchased the chain from the McDonald brothers and oversaw its worldwide growth.
A McDonald's restaurant is operated by either a franchisee, an affiliate, or the corporation itself. The McDonald's Corporation revenues come from the rent, royalties, and fees paid by the franchisees, as well as sales in company-operated restaurants. According to a 2012 BBC report, McDonald's is the world's second largest private employer—behind Walmart—with 1.9 million employees, 1.5 million of whom work for franchises.
McDonald's primarily sells hamburgers, cheeseburgers, chicken, french fries, breakfast items, soft drinks, milkshakes, and desserts. In response to changing consumer tastes, the company has expanded its menu to include salads, fish, wraps, smoothies and fruit.
- 1 History
- 2 Corporate overview
- 3 Products
- 4 Restaurants
- 5 Employee wages and working conditions
- 6 Marketing and advertising
- 7 Charity
- 8 Criticism
- 9 See also
- 10 References
- 11 Further reading
- 12 External links
The business began in 1940, with a restaurant opened by brothers Richard and Maurice McDonald at 1398 North E Street at West 14th Street in San Bernardino, California (at 34°07′32″N 117°17′41″W / 34.1255°N 117.2946°W). Their introduction of the "Speedee Service System" in 1948 furthered the principles of the modern fast-food restaurant that the White Castle hamburger chain had already put into practice more than two decades earlier. The first McDonald's with the arches opened in Phoenix, Arizona in March 1953. The original mascot of McDonald's was a man with a chef's hat on top of a hamburger-shaped head whose name was "Speedee". By 1967, Speedee was eventually replaced with Ronald McDonald when the company first filed a U.S. trademark on a clown-like man having puffed-out costume legs.
On May 4, 1961, McDonald's first filed for a U.S. trademark on the name "McDonald's" with the description "Drive-In Restaurant Services", which continues to be renewed through the end of December 2009. On September 13 that same year, the company filed a logo trademark on an overlapping, double-arched "M" symbol. By September 6, 1962, this M-symbol was temporarily disfavored, when a trademark was filed for a single arch, shaped over many of the early McDonald's restaurants in the early years. Although the "Golden Arches" logo appeared in various forms, the present version as a letter "M" did not appear until November 18, 1968, when the company applied for a U.S. trademark.
The present corporation dates its founding to the opening of a franchised restaurant by businessman Ray Kroc in Des Plaines, Illinois on April 15, 1955, the ninth McDonald's restaurant overall; this location was demolished in 1984 after many remodels. Kroc later purchased the McDonald brothers' equity in the company and led its worldwide expansion, and the company became listed on the public stock markets ten years later. Kroc was also noted for aggressive business practices, compelling the McDonald brothers to leave the fast-food industry. Kroc and the McDonald brothers all feuded over control of the business, as documented in both Kroc's autobiography and in the McDonald brothers' autobiography. The San Bernardino restaurant was demolished in 1976 (1971, according to Juan Pollo) and the site was sold to the Juan Pollo restaurant chain. This area now serves as headquarters for the Juan Pollo chain, as well as a McDonald's and Route 66 museum.[3] With the expansion of McDonald's into many international markets, the company has become a symbol of globalization and the spread of the American way of life. Its prominence has also made it a frequent topic of public debates about obesity, corporate ethics and consumer responsibility.
Corporate overview
Facts and figures
McDonald's restaurants are found in 118 countries and territories around the world and serve 68 million customers each day.[4][5] McDonald's operates 36,525 restaurants worldwide, employing more than 420,000 people.[4][6] There are currently a total of 6,444 company-owned locations and 30,081 franchised locations, which includes 21,147 locations franchised to conventional franchisees, 5,529 locations licensed to developmental licensees, and 3,405 locations licensed to foreign affiliates, primarily Japan.[6][7] The company also operates other restaurant brands, such as Piles Café.
Focusing on its core brand, McDonald's began divesting itself of other chains it had acquired during the 1990s. The company owned a majority stake in Chipotle Mexican Grill until October 2006, when McDonald's fully divested from Chipotle through a stock exchange.[8][9] Until December 2003, it also owned Donatos Pizza. On August 27, 2007, McDonald's sold Boston Market to Sun Capital Partners.[10]
Notably, McDonald's has increased shareholder dividends for 25 consecutive years,[11] making it one of the S&P 500 Dividend Aristocrats.[12][13] In October 2012, its monthly sales fell for the first time in nine years.[14] In 2014, its quarterly sales fell for the first time in seventeen years, when its sales dropped for the entirety of 1997.[15]
McDonald's plans to close 184 restaurants in the United States in 2015, which is 59 more than it plans to open.[16][17] This is the first time McDonald's will have a net decrease in the number of locations in the United States since 1970.[17]
Business model
McDonald's Corporation earns revenue as an investor in properties, a franchiser of restaurants, and an operator of restaurants. Approximately 15% of McDonald's restaurants are owned and operated by McDonald's Corporation directly. The remainder are operated by others through a variety of franchise agreements and joint ventures.[citation needed]
The McDonald's Corporation's business model is slightly different from that of most other fast-food chains. In addition to ordinary franchise fees and marketing fees, which are calculated as a percentage of sales, McDonald's may also collect rent, which may also be calculated on the basis of sales. As a condition of many franchise agreements, which vary by contract, age, country, and location, the Corporation may own or lease the properties on which McDonald's franchises are located. In most, if not all cases, the franchisee does not own the location of its restaurants.[citation needed]
The company currently owns all of its property - valued at an estimated $16 to $18 billion. However, in recent times, there have been calls to spin off the company's US holdings into a potential real estate investment trust. The company earns a significant portion of its revenue from rental payments from franchisees. These rent payments have risen 26% over the past five years, and currently account for one fifth of the company's total revenue.[18] The company announced at its investor conference on 10 November 2015 that it would not spin off its property into a real-estate investment trust. The CEO, Steve Easterbrook discussed that pursuing the REIT option would pose too large a risk to the company's business model.[19]
The United Kingdom and Ireland business model is different from the U.S, in that fewer than 30% of restaurants are franchised, with the majority under the ownership of the company. McDonald's trains its franchisees and management at Hamburger University in Oak Brook, Illinois.[citation needed]
In other countries, McDonald's restaurants are operated by joint ventures of McDonald's Corporation and other, local entities or governments.[citation needed]
As a matter of policy, McDonald's does not make direct sales of food or materials to franchisees, instead organizing the supply of food and materials to restaurants through approved third party logistics operators.[citation needed]
According to Fast Food Nation by Eric Schlosser (2001), nearly one in eight workers in the U.S. have at some time been employed by McDonald's. Employees are encouraged by McDonald's Corp. to maintain their health by singing along to their favorite songs in order to relieve stress, attending church services in order to have a lower blood pressure, and taking two vacations annually in order to reduce risk for myocardial infarction.[20]
Fast Food Nation also states that McDonald's is the largest private operator of playgrounds in the U.S., as well as the single largest purchaser of beef, pork, potatoes, and apples. The selection of meats McDonald's uses varies to some extent based on the culture of the host country.[21]
The McDonald's headquarters complex, McDonald's Plaza, is located in Oak Brook, Illinois. It sits on the site of the former headquarters and stabling area of Paul Butler, the founder of Oak Brook.[22] McDonald's moved into the Oak Brook facility from an office within the Chicago Loop in 1971.[23]
On June 13, 2016, McDonald's confirmed plans to move its global headquarters to Chicago's West Loop neighborhood. The 608,000-square-foot structure will be built on the site of Oprah Winfrey's former Harpo Studios and open in early 2018.[24][25]
Board of directors
As of November 2014, the Board of directors had the following members:[26]
- Andrew J. McKenna, Chairman
- Susan E. Arnold, Operating Executive, Global Consumer & Retail Group of The Carlyle Group
- Robert A. Eckert, Operating Partner of Friedman Fleischer & Lowe
- Enrique Hernandez, Jr., President and CEO of Inter-Con Security
- Jeanne P. Jackson, President, Product and Merchandising for Nike, Inc.
- Richard H. Lenny, Operating Partner of Friedman Fleischer & Lowe
- Walter E. Massey, President of the School of the Art Institute of Chicago
- Cary D. McMillan, CEO of True Partners Consulting LLC
- Sheila A. Penrose, Non-executive Chairman of Jones Lang LaSalle
- John W. Rogers, Jr, Chairman and CEO of Ariel Investments
- Roger W. Stone, Chairman and CEO of KapStone Paper and Packaging
- Don Thompson, President and CEO
- Miles D. White, Chairman and CEO of Abbott Laboratories
On March 1, 2015, after being chief brand officer of McDonald's and its former head in the UK and northern Europe, Steve Easterbrook became CEO, succeeding Don Thompson, who stepped down on January 28, 2015.
Global operations
McDonald's has become emblematic of globalization, sometimes referred to as the "McDonaldization" of society. The Economist newspaper uses the "Big Mac Index": the comparison of a Big Mac's cost in various world currencies can be used to informally judge these currencies' purchasing power parity. Switzerland has the most expensive Big Mac in the world as of July 2015, while the country with the least expensive Big Mac is India[27][28] (albeit for a Maharaja Mac—the next cheapest Big Mac is Hong Kong).[29]
Thomas Friedman once said that no country with a McDonald's had gone to war with another.[30][full citation needed] However, the "Golden Arches Theory of Conflict Prevention" is not strictly true. Exceptions are the 1989 United States invasion of Panama, NATO's bombing of Serbia in 1999, the 2006 Lebanon War, and the 2008 South Ossetia war. McDonald's suspended operations in its corporate-owned stores in Crimea after Russia annexed the region in 2014.[31] On August 20, 2014, as tensions between the United States and Russia strained over events in Ukraine, and the resultant U.S. sanctions, the Russian government temporarily shut down four McDonald's outlets in Moscow, citing sanitary concerns. The company has operated in Russia since 1990 and at August 2014 had 438 stores across the country.[32] On August 23, 2014, Russian Deputy Prime Minister Arkady Dvorkovich ruled out any government move to ban McDonald's and dismissed the notion that the temporary closures had anything to do with the sanctions.[33]
Some observers have suggested that the company should be given credit for increasing the standard of service in markets that it enters. A group of anthropologists in a study entitled Golden Arches East[34] looked at the impact McDonald's had on East Asia, and Hong Kong in particular. When it opened in Hong Kong in 1975, McDonald's was the first restaurant to consistently offer clean restrooms, driving customers to demand the same of other restaurants and institutions. McDonald's has taken to partnering up with Sinopec, the second largest oil company in the People's Republic of China, as it takes advantage of the country's growing use of personal vehicles by opening numerous drive-thru restaurants.[35] McDonald's has opened a McDonald's restaurant and McCafé on the underground premises of the French fine arts museum, The Louvre.[36]
The company stated it would open vegetarian-only restaurants in India by mid-2013.[37] Foreign restaurants are banned in Bermuda, with the exception of KFC, which was present before the current law was passed. Therefore, there are no McDonald's in Bermuda.[38]
McDonald's predominantly sells hamburgers, various types of chicken, chicken sandwiches, French fries, soft drinks, breakfast items, and desserts.
In most markets, McDonald's offers salads and vegetarian items, wraps and other localized fare. On a seasonal basis, McDonald's offers the McRib sandwich. Some speculate the seasonality of the McRib adds to its appeal.[39]
Products are offered as either "eat-in" (where the customer opts to eat in the restaurant) or "take-out" (where the customer opts to take the food for consumption off the premises). "Eat-in" meals are provided on a plastic tray with a paper insert on the floor of the tray. "Take-out" meals are usually delivered with the contents enclosed in a distinctive McDonald's-branded brown paper bag. In both cases, the individual items are wrapped or boxed as appropriate.
Restaurants in several countries, particularly in Asia, serve soup. This local deviation from the standard menu is a characteristic for which the chain is particularly known, and one which is employed either to abide by regional food taboos (such as the religious prohibition of beef consumption in India) or to make available foods with which the regional market is more familiar (such as the sale of McRice in Indonesia, or Ebi (prawn) Burger in Singapore and Japan).
In Germany and other Western European countries, McDonald's sells beer. In New Zealand, McDonald's sells meat pies, after the local affiliate partially relaunched the Georgie Pie fast food chain it bought out in 1996.
In the United States, after limited trials on a regional basis, McDonald's plans to offer an all-day breakfast menu whenever its restaurants are open, although eggs cannot be cooked at the same time on the same equipment as hamburgers due to different temperature requirements.[citation needed]
|The examples and perspective in this section deal primarily with the United States and do not represent a worldwide view of the subject. (November 2015) (Learn how and when to remove this template message)
Types of restaurants
Most standalone McDonald's restaurants offer both counter service and drive-through service, with indoor and sometimes outdoor seating.[40] Drive-Thru, Auto-Mac, Pay and Drive, or "McDrive" as it is known in many countries, often has separate stations for placing, paying for, and picking up orders, though the latter two steps are frequently combined;[40] it was first introduced in Arizona in 1975, following the lead of other fast-food chains. The first such restaurant in Britain opened at Fallowfield, Manchester in 1986.[41]
In some countries, "McDrive" locations near highways offer no counter service or seating.[42] In contrast, locations in high-density city neighborhoods often omit drive-through service.[43] There are also a few locations, located mostly in downtown districts, that offer a "Walk-Thru" service in place of Drive-Thru.[44]
McCafé is a café-style accompaniment to McDonald's restaurants and is a concept created by McDonald's Australia (also known, and marketed, as "Macca's" in Australia), starting with Melbourne in 1993.[45] As of 2016, most McDonald's in Australia have McCafés located within the existing McDonald's restaurant. In Tasmania, there are McCafés in every store, with the rest of the states quickly following suit.[40] After upgrading to the new McCafé look and feel, some Australian stores have noticed up to a 60% increase in sales. At the end of 2003 there were over 600 McCafés worldwide.
Create Your Taste restaurants
In 2014, McDonald's began testing a new gourmet burger service/restaurant concept based on other gourmet restaurants such as Shake Shack and Grill'd. It was rolled out for the first time in Australia during the early months of 2015. It has since expanded to China, Hong Kong, Singapore, Arabia, New Zealand and has ongoing trials in the US market. Using the dedicated Create Your Taste (CYT) kiosks a person can choose all ingredients including type of bun and meat along with additional extras. In late 2015 the Australian CYT service introduced CYT Salads to give more options to health conscious customers. After a person has ordered their food, McDonald's advises that wait times are between 10–15 minutes. When the food is ready dedicated crew specially trained to deliver a higher quality service called 'Hosts' bring the food to the customer's table. Instead of the traditional packaging one may expect when visiting a McDonald's restaurant, the CYT food is presented on wooden boards, fries in wire baskets and Salads in china bowls and metal cutlery. These services are a slightly higher price due to the gourmet ingredients and cost of labour. The Create Your Taste concept is being rolled out in various ways throughout the world, including a concept of a 'Burger Bar' in Australia, 'Taste Crafted' in some US stores, 'McDonald's Next' in Hong Kong, and the 'Signature Collection' in the United Kingdom. For the most part however, the standard CYT service is incorporated into traditional restaurants.
Some locations are connected to gas stations/convenience stores,[46] while others called McExpress have limited seating and/or menu or may be located in a shopping mall. Other McDonald's are located in Walmart stores. McStop is a location targeted at truckers and travelers which may have services found at truck stops.[47]
In Sweden, customers who order a happy meal can use the meal's container for a pair of happy googles.[48] The company created a game for the googles known as "Slope Stars.[48]" McDonald's predicts happy googles will continue in other countries.[48]
In the Netherlands, McDonald's has introduced McTrax that doubles as a recording studio; it reacts to touch.[48] They can create their own beats with a synth and tweak sounds with special effects.[48]
Special diet
|This section requires expansion with: Details of other McDonald's restaurants where special dietry requirements are catered for. (November 2015)
The first kosher McDonald's was established in 1997 at the Abasto de Buenos Aires mall in Buenos Aires, Argentina. This is in addition to many kosher branches in Israel.[49][50]
|This section requires expansion. (May 2014)
McDonald's playgrounds are called McDonald's PlayPlace. Some McDonald's in suburban areas and certain cities feature large indoor or outdoor playgrounds. The first PlayPlace with the familiar crawl-tube design with ball pits and slides was introduced in 1987 in the USA, with many more being constructed soon after.
McDonald's Next
McDonald's Next use open-concept design and offer "Create Your Taste" digital ordering. The concept store also offering free mobile device charging and table service after 6:00 pm. The first store open in Hong Kong in December, 2015.
2006 redesign
In 2006, McDonald's introduced its "Forever Young" brand by redesigning all of its restaurants, the first major redesign since the 1970s.[51][52]
The goal of the redesign is to be more like a coffee shop, similar to Starbucks. The design includes wooden tables, faux-leather chairs, and muted colors; the red was muted to terra cotta, the yellow was shifted to golden for a more "sunny" look, and olive and sage green were also added. To create a warmer look, the restaurants have less plastic and more brick and wood, with modern hanging lights to produce a softer glow. Many restaurants now feature free Wi-Fi and flat screen TVs. Other upgrades include double drive-thrus, flat roofs instead of the angled red roofs, and replacing fiber glass with wood. Also, instead of the familiar golden arches, the restaurants now feature "semi-swooshes" (half of a golden arch), similar to the Nike swoosh.[53]
Smoking ban
McDonald's began banning smoking in 1994, when it banned smoking within its 1,400 wholly owned restaurants.[54]
Employee wages and working conditions
On August 5, 2013, The Guardian revealed that 90% of McDonalds' UK workforce are on zero hour contracts, making it possibly the largest such private sector employer in the country.[55]
A study released by Fast Food Forward conducted by Anzalone Liszt Grove Research showed that approximately 84% of all fast food employees working in New York City in April 2013 had been paid less than their legal wages by their employers.[56]
From 2007 to 2011, fast food workers in the US drew an average of $7 billion of public assistance annually resulting from receiving low wages.[57] The McResource website advised employees to break their food into smaller pieces to feel fuller, seek refunds for unopened holiday purchases, sell possessions online for quick cash, and to "quit complaining" as "stress hormone levels rise by 15 percent after ten minutes of complaining."[58] In December 2013, McDonald's shut down the McResource website amidst negative publicity and criticism. McDonald's plans to continue an internal telephone help line through which its employees can obtain advice on work and life problems.[59]
In March 2015, McDonald's workers in 19 US cities filed 28 health and safety complaints with OSHA which allege that low staffing, lack of protective gear, poor training and pressure to work fast has resulted in injuries. The complaints also allege that, because of a lack of first aid supplies, workers were told by management to treat burn injuries with condiments such as mayonnaise and mustard. The Fight for $15 labor organization aided the workers in filing the complaints.[60]
Anonymous aggregated data collected by Glassdoor suggests that McDonald's in the United States pays entry level employees between $7.25 an hour and $11 an hour, with an average of $8.69 an hour. Shift managers get paid an average of $10.34 an hour. Assistant managers get paid an average of $11.57 an hour.[61]
Liberal thinktank the Roosevelt Institute accuses some McDonald's restaurants of actually paying less than the minimum wage to entry positions due to 'rampant' wage theft.[62] In South Korea, McDonald's pays part-time employees $5.5 an hour and is accused of paying less with arbitrary schedules adjustments and pay delays.[63] McDonald's workers have on occasions decided to strike over pay.[64]
McDonald's CEO, Steve Easterbrook, currently earns an annual salary of $1,100,000.[65]
Marketing and advertising
McDonald's has for decades maintained an extensive advertising campaign. In addition to the usual media (television, radio, and newspaper), the company makes significant use of billboards and signage, sponsors sporting events ranging from Little League to the FIFA World Cup and Olympic Games.[66] McDonald's makes coolers of orange drink with its logo available for local events of all kinds. Nonetheless, television has always played a central role in the company's advertising strategy.
To date, McDonald's has used 23 different slogans in United States advertising, as well as a few other slogans for select countries and regions.[67] At times, it has run into trouble with its campaigns. McDonald's was criticized for illegally hanging banners on flag poles and blocking the bicycle path in South Korea.[63]
McDonald's began operations in India in 1996. It retained Leo Burnett (India) to provide authentic Indian insights in years of study and planning to meet local conditions with special concern regarding local favorite items, religious-based food taboos and India's strong vegetarian tradition. Its hamburgers are made of lamb or chicken, not beef. It adapted local favorites into items such as McAloo Tikki, a breaded potato pancake on a bun. It divided its kitchens in the vegetarian and nonvegetarian zones making sure that food did not cross the line. Its advertising told Indians that its bright, inviting restaurants did not mean high prices. Its strategy was profits through high volume and low prices. Locally it sponsored sports programs and donations to visible charities.[68]
Space exploration
McDonald's and NASA explored an advertising agreement for a planned mission to the asteroid 449 Hamburga; however, the spacecraft was eventually cancelled.[69]
Children's advertising
Sports awards and honors
McDonald's is the title sponsor of the McDonald's All-American Game, all-star basketball games played each year for American and Canadian boys' and girls' high school basketball graduates
McHappy Day
McHappy Day is an annual event at McDonald's, where a percentage of the day's sales go to charity. It is the signature fundraising event for Ronald McDonald House Charities.[70]
In 2007, it was celebrated in 17 countries: Argentina, Australia, Austria, Brazil, Canada, the United States, Finland, France, Guatemala, Hungary, England, Ireland, New Zealand, Norway, Sweden, Switzerland, and Uruguay.
According to the Australian McHappy Day website, McHappy Day raised $20.4 million in 2009. The goal for 2010 was $20.8 million.[71]
McDonald's Monopoly donation
In 1995, St. Jude Children's Research Hospital received an anonymous letter postmarked in Dallas, Texas, containing a $1 million winning McDonald's Monopoly game piece. McDonald's officials came to the hospital, accompanied by a representative from the accounting firm Arthur Andersen, who examined the card under a jeweler's eyepiece, handled it with plastic gloves, and verified it as a winner.[72] Although game rules prohibited the transfer of prizes, McDonald's waived the rule and has made the annual $50,000 annuity payments, even after learning that the piece was sent by an individual involved in an embezzlement scheme intended to defraud McDonald's (see McDonald's Monopoly).
Throughout a high-cost-living grows in Asia, some persons in Hong Kong and Japan are forced to reside in McDonald's since the "doors always open" policy. As the staffs introduce, most of the McRefugees stay-in for a short-time-period. Most McRefugees have their own jobs, they reside there for various reasons.
Rather than that, the Hong Kong McDonald's restaurants are also being as a social center while Hong Kong does not have much.
In 1990, activists from a small group known as London Greenpeace (no connection to the international group Greenpeace) distributed leaflets entitled What's wrong with McDonald's?, criticizing its environmental, health, and labor record. The corporation wrote to the group demanding they desist and apologize, and, when two of the activists refused to back down, sued them for libel in one of the longest cases in British civil law. A documentary film of the McLibel Trial has been shown in several countries.[73]
In the late 1980s, Phil Sokolof, a millionaire businessman who had suffered a heart attack at the age of 43, took out full page newspaper ads in New York, Chicago, and other large cities accusing McDonald's menu of being a threat to American health, and asking them to stop using beef tallow to cook their french fries.[citation needed]
Despite the objections of McDonald's, the term "McJob" was added to Merriam-Webster's Collegiate Dictionary in 2003.[74][unreliable source?] The term was defined as "a low-paying job that requires little skill and provides little opportunity for advancement".[75]
In 2001, Eric Schlosser's book Fast Food Nation included criticism of the business practices of McDonald's. Among the critiques were allegations that McDonald's (along with other companies within the fast food industry) uses its political influence to increase its profits at the expense of people's health and the social conditions of its workers. The book also brought into question McDonald's advertisement techniques in which it targets children. While the book did mention other fast-food chains, it focused primarily on McDonald's.
In 2002, vegetarian groups, largely Hindu and Buddhist, successfully sued McDonald's for misrepresenting its French fries as vegetarian, when they contained beef broth.[76]
Morgan Spurlock's 2004 documentary film Super Size Me said that McDonald's food was contributing to the epidemic of obesity in society, and that the company was failing to provide nutritional information about its food for its customers. Six weeks after the film premiered, McDonald's announced that it was eliminating the super size option, and was creating the adult Happy Meal.
In 2006, an unsanctioned McDonald's Videogame was released online. It is parody of the business practices of the corporate giant, taking the guise of a tycoon style business simulation game. In the game, the player plays the role of a McDonald's CEO, choosing whether or not to use controversial practices like genetically altered cow feed, plowing over rainforests, and corrupting public officials. McDonald's issued a statement distancing itself from the game.[77]
In January 2014 it was reported that McDonald's was accused of having used a series of tax maneuvers to avoid paying its fair share of taxes in France. The company confirmed that tax authorities had visited McDonald's French headquarters in Paris but insisted that it had not done anything wrong, saying, "McDonald's firmly denies the accusation made by L'Express according to which McDonald's supposedly hid part of its revenue from taxes in France."[78]
Company responses to criticism
In response to public pressure, McDonald's has sought to include more healthy choices in its menu and has introduced a new slogan to its recruitment posters: "Not bad for a McJob".[79] (The word McJob, first attested in the mid-1980s[80][unreliable source?] and later popularized by Canadian novelist Douglas Coupland in his book Generation X, has become a buzz word for low-paid, unskilled work with few prospects or benefits and little security.) McDonald's disputes this definition of McJob. In 2007, the company launched an advertising campaign with the slogan "Would you like a career with that?" on Irish television, asserting that its jobs have good prospects.
In an effort to respond to growing consumer awareness of food provenance, the fast-food chain changed its supplier of both coffee beans and milk. UK chief executive Steve Easterbrook said: "British consumers are increasingly interested in the quality, sourcing and ethics of the food and drink they buy".[81] In a bid to tap into the ethical consumer market,[82] McDonald's switched to using coffee beans taken from stocks that are certified by the Rainforest Alliance, a conservation group. Additionally, in response to pressure, McDonald's UK started using organic milk supplies for its bottled milk and hot drinks, although it still uses conventional milk in its milkshakes, and in all of its dairy products in the United States.[83] According to a report published by Farmers Weekly in 2007, the quantity of milk used by McDonald's could have accounted for as much as 5% of the UK's organic milk output.[84]
McDonald's announced on May 22, 2008 that, in the United States and Canada, it would switch to using cooking oil that contains no trans fats for its french fries, and canola-based oil with corn and soy oils, for its baked items, pies and cookies, by year's end.[85][86]
With regard to acquiring chickens from suppliers who use CAK or CAS methods of slaughter, McDonald's says that it needs to see more research "to help determine whether any CAS system in current use is optimal from an animal welfare perspective."[87]
Environmental record
In April 2008, McDonald's announced that 11 of its Sheffield, England restaurants have been engaged in a biomass trial that had cut its waste and carbon footprint by half in the area. In this trial, wastes from the restaurants were collected by Veolia Environmental Services, and were used to produce energy at a power plant. McDonald's plans to expand this project, although the lack of biomass power plants in the United States will prevent this plan from becoming a national standard anytime soon.[88] In addition, in Europe, McDonald's has been recycling vegetable grease by converting it to fuel for its diesel trucks.[89]
McDonald's has been using a corn-based bioplastic to produce containers for some of its products. The environmental benefits of this technology are controversial, with critics noting that biodegradation is slow, produces greenhouse gases, and that contamination of traditional plastic wastestreams with bioplastics can complicate recycling efforts.[90]
In 1990 McDonald's worked with the Environmental Defense Fund to stop using "clam shell" shaped styrofoam food containers to house its food products.[91] 20 years later McDonald's announced they would try replacing styrofoam coffee cups with an alternative material.[92]
The U.S. Environmental Protection Agency has recognized McDonald's continuous effort to reduce solid waste by designing more efficient packaging and by promoting the use of recycled-content materials.[93] McDonald's reports that it is committed towards environmental leadership by effectively managing electric energy, by conserving natural resources through recycling and reusing materials, and by addressing water management issues within the restaurant.[94]
In an effort to reduce energy usage by 25% in its restaurants, McDonald's opened a prototype restaurant in Chicago in 2009, with the intention of using the model in its other restaurants throughout the world. Building on past efforts, specifically a restaurant it opened in Sweden in 2000 that was the first to intentionally incorporate green ideas, McDonald's designed the Chicago site to save energy by incorporating old and new ideas such as managing storm water, using skylights for more natural lighting and installing some partitions and tabletops made from recycled goods.[95]
When McDonald's received criticism for its environmental policies in the 1970s, it began to make substantial progress in reducing its use of materials.[96] For instance, an "average meal" in the 1970s—a Big Mac, fries, and a drink—required 46 grams of packaging; today, it requires only 25 grams, allowing a 46% reduction.[97] In addition, McDonald's eliminated the need for intermediate containers for cola by having a delivery system that pumps syrup directly from the delivery truck into storage containers, saving two million pounds (910 tonnes) of packaging annually.[98] Overall, weight reductions in packaging and products, as well as the increased usage of bulk packaging ultimately decreased packaging by twenty-four million pounds (11,000 tonnes) annually.[99]
Legal cases
McDonald's has been involved in a number of lawsuits and other legal cases, most of which involved trademark disputes. The company has threatened many food businesses with legal action unless it drops the Mc or Mac from trading names.
On September 8, 2009, McDonald's Malaysian operations lost a lawsuit to prevent another restaurant calling itself McCurry. McDonald's lost in an appeal to Malaysia's highest court, the Federal Court.[100]
In April 2007, in Perth, Western Australia, McDonald's pleaded guilty to five charges relating to the employment of children under 15 in one of its outlets and was fined A$8,000.[101]
In 2016 the Australian Taxation Office revealed that McDonald's Asia-Pacific Consortium had generated $478 million in revenue in 2013-14, but had paid no tax on those earnings whatsoever.[102]
McDonald's has defended itself in several cases involving workers' rights. In 2001, the company was fined £12,400 by British magistrates for illegally employing and over-working child labor in one of its London restaurants[citation needed] (R v 2002 EWCA Crim 1094).
The longest running legal action of all time in the UK was the McLibel case against 2 defendants who criticised a number of aspects of the company. The trial lasted 10 years and called 130 witnesses. The European Court of Human Rights deemed that the unequal resources of the litigants breached the defendants rights to freedom of speech and biased the trial. The result was widely seen as a "PR disaster."[103]
A famous legal case in the US involving McDonald's was the 1994 decision in Liebeck v. McDonald's Restaurants where Stella Liebeck was awarded several million dollars after she suffered third-degree burns after spilling a scalding cup of McDonald's coffee on herself.[104]
Use of genetically modified food
In April 2014, it was reported that McDonald's will use, in Europe, chicken meat that was produced by using genetically modified animal feed. Greenpeace argues that McDonald's saves less than one Eurocent for each chickenburger and goes down a path not desired by its customers.[105]
See also
- Arcos Dorados Holdings
- Burger King—the second largest burger chain
- List of hamburger restaurants
- List of restaurant chains
- MaDonal—a restaurant operating in northern Iraq that copies many features of McDonald's, illicitly
- Maxime, McDuff & McDo-documentary film about the unionizing of a McDonald's in Montreal, Quebec, Canada
- Wendy's—the third largest hamburger chain
- ^ http://www.chicagotribune.com/business/ct-mcdonalds-chicago-headquarters-0614-biz-20160609-story.html
- ^ a b c d e f g "United States Securities and Exchange Commission : Form 10-K : McDonald's Corporation" (PDF). Aboutmcdonalds.com. Retrieved 2016-06-16.
- ^ "McDonalds Museum". Juan Pollo. Retrieved May 14, 2012.
- ^ a b McDonald's – The Leading Global Food Service Retailer :: AboutMcDonalds.com, retrieved May 8, 2008
- ^ "McDonald's Momentum Delivers Another Year of Strong Results for 2011". Yahoo Finance. 2012. Retrieved January 25, 2012.[dead link]
- ^ a b "McDonald's 2015 Annual Report" (PDF). www.aboutmcdonalds.com (PDF). McDonald's. p. 14. Retrieved May 12, 2016.
- ^ "McDonald's 2015 Annual Report" (PDF). www.aboutmcdonalds.com. McDonald's. p. 15. Retrieved May 15, 2016.
- ^ Brand, Rachel (December 23, 2006). "Chipotle founder had big dreams". Rocky Mountain News. Archived from the original on July 8, 2009. Retrieved April 27, 2012.
- ^ "McDonald's sets October deadline to sell Chipotle stock". Denver Business Journal (BizJournals.com). July 25, 2006. Retrieved August 10, 2009.
- ^ "McDonald's Wraps Up Boston Market Sale". Dow Jones & Company, Inc. News Services. August 27, 2007. Archived from the original on September 28, 2007. Retrieved August 28, 2007.
- ^ Baertlein, Lisa (September 24, 2009). "McDonald's raises cash dividend by 10%". reuters.com. Retrieved August 27, 2010.
- ^ "Definition of S&P 500 Aristocrat at Investopedia". Investopedia.com. Retrieved August 27, 2010.
- ^ "List of 2009 Dividend Aristocrats via Seeking Alpha, retrieved 10/1/2009". Seekingalpha.com. December 23, 2008. Retrieved August 27, 2010.
- ^ Tiffany Hsu (November 9, 2012). "McDonald's monthly sales fall for first time in nine years". Los Angeles Times. Retrieved March 9, 2013.
- ^ "McDonald's New Turnaround Plan Is So 1990s".
- ^ Ferdman, Roberto A. (August 13, 2015). "This is a terrible sign for McDonald's". The Washington Post.
- ^ a b "McDonald's to Cut U.S. Stores for First Time in Decades". Associated Press (The New York Times). June 18, 2015.
- ^ LUBLIN, JOANN S.; JARGON, JULIE (October 15, 2015). "McDonald's Nears Decision on Real Estate". Retrieved October 22, 2015.
- ^ Jargon, Julie. "McDonald's Won't Spin Off Real Estate Holdings". Wall Street Journal. ISSN 0099-9660. Retrieved 2015-11-11.
- ^ Eidelson, Josh (November 19, 2013). "McDonald's tells workers to "sing away stress," "chew away cares" and go to church". Salon. Retrieved August 21, 2014.
These and other tips appear on a "McResource Line" website created by the McDonald's Corp. to advise workers on stress, health and personal finances. Among the tips that appear on the site: "Chewing gum can reduce cortisol levels by 16%"; "At least two vacations a year can cut heart attack risk by 50%"; "Singing along to your favorite songs can lower your blood pressure"; and "People who attend more church services tend to have lower blood pressure."
- ^ Schlosser, Eric. Fast Food Nation.
- ^ Steele, Jeffrey. Oak Brook history in caring hands society president is part of village's changing heritage". Chicago Tribune. July 29, 1998. Page 88. Retrieved on September 17, 2009.
- ^ Cross, Robert. Inside Hamburger Central". Chicago Tribune. January 9, 1972. G18. Retrieved on September 17, 2009.
- ^ http://www.chicagotribune.com/business/ct-mcdonalds-headquarters-plan-0623-biz-20160621-story.html
- ^ http://www.wsj.com/articles/mcdonalds-to-move-headquarters-to-downtown-chicago-1465830294
- ^ "Board of Directors Biographical Information". McDonald's. Retrieved November 3, 2014.
- ^ "India's 50 most trusted brands". Rediff.com. January 20, 2011.
- ^ "The Big Mac index". The Economist. October 7, 2015.
- ^ "The Big Mac index – Currency comparisons, to go". The Economist. July 28, 2011. Retrieved July 28, 2011.
- ^ "The Lexus and the Olive Tree". Thomaslfriedman.com. Retrieved July 23, 2011.
- ^ "McDonald's quits Crimea due to fears of trade clash". INA Daily News. Retrieved April 5, 2014.
- ^ "Russia Shuts 4 McDonald's Restaurants Amid Ukraine Tensions". Moscow News.Net. August 20, 2014. Retrieved August 21, 2014.
- ^ "Russian Deputy PM says McDonalds is not being targeted in response to sanctions". Russia Herald. August 23, 2014. Retrieved August 23, 2014.
- ^ Stanford University Press, 1998, edited by James L. Watson
- ^ "McDonald's deal with oil company marries China's new love of fast food, cars".
- ^ Samuel, Henry (October 4, 2009). "McDonald's restaurants to open at the Louvre". The Daily Telegraph (London).
- ^ Gasparro, Annie; Jargon, Julie (September 5, 2012). "McDonald's to Go Vegetarian in India". The Wall Street Journal. p. B7.
- ^ "10 Countries That Don't Have McDonald's". WhatCulture.com. Retrieved December 1, 2015.
- ^ "Fanatics Preach Fast Food Evangelism". Fox News. July 23, 2011.
- ^ a b c Mohapatra, Sanjay (2012). Information Strategy Design and Practices. Google Books: Springer Science & Business Media. p. 301. ISBN 1461424275.
- ^ "McDonald's Restaurants". Caterersearch.com. Retrieved July 23, 2011.
- ^ "McDrive: il fast food comodo, facile e veloce". McDonald's Italia. Retrieved 2016-06-06.
- ^ "McDonald's vs Newk's Franchise Cost Comparison and Analysis". www.thefranchisemall.com. Retrieved 2016-06-06.
- ^ Duca, Lauren. "This McDonald's has a "Walk-Thru"". Teen Vogue. Retrieved 2016-06-06.
- ^ "McDonald's Australia". mcdonalds.com.au. Retrieved 2016-06-06.
- ^ "McDonald's and BP test combined operations. (McDonald's Restaurants; BP Oil Co.)". Archived from the original on January 18, 2012.
- ^ "McDonald's serves up 'MCSTOP' – Its restaurant for big crowds". August 16, 1984.
- ^ a b c d e "Restaurants going high tech". Yahoo Tech. June 14, 2016. Retrieved 14 June 2016.
- ^ "El único Mc Donald's kosher del mundo fuera de Israel es certificado por Ajdut Kosher" (Spanish and English). Last consulted: May 22, 2011
- ^ "Buenos Aires Restaurants – Kosher McDonald's". travel.nytimes.com. Archived from the original on March 3, 2009. Retrieved July 23, 2011.
- ^ "McDonald's wants a digital-age makeover".
- ^ "Mickey D's McMakeover".
- ^ Bruce Horovitz (May 9, 2011). "McDonald's revamps store to look more upscale". USA Today. Retrieved June 26, 2012.
- ^ "McDonald's Bans Smoking at All the Sites It Owns". The New York Times. February 24, 1994.
- ^ Neville, Simon (August 25, 2008). "McDonald's ties nine out of 10 workers to zero-hours contracts". The Guardian (London). Retrieved August 10, 2013.
- ^ ' 'Anzalone Liszt Grove Research' ' and ' 'Fast Food Foreward' '. New York's Hidden Crime Wave: Wage Theft and New York City's Fast Food Workers
- ^ Maclay, Kathleen. "Fast Food, Poverty Wages: The Public Cost of Low-wage jobs in the Fast Food Industry". University of California Labor Center October 15, 2013.
- ^ Susanna Kim (November 21, 2013). McDonald's Defends Telling Workers to 'Quit Complaining' to Reduce Stress. ABC News. Retrieved November 21, 2013.
- ^ Associated Press (December 26, 2013). "McDonald's Closes Employee Website Amid Criticism". DailyDigest. Retrieved December 26, 2013.
- ^ Jana Kasperkevic (March 16, 2015). McDonald's workers told to treat burns with condiments, survey shows. The Guardian. Retrieved March 17, 2015.
- ^ "McDonald's Hourly Pay". Glassdoor. Retrieved 2015-12-01.
- ^ Goldberg, Harmony, "How McDonald's gets away with rampant wage theft", Salon, April 6, 2015. Accessed May 22, 2015.
- ^ a b Tae-hoon, Lee (August 16, 2015). "McDonald's lures customers with illegal ads on Independence Day". The Korea Observer. Retrieved August 17, 2015.
- ^ Bruce Horovitz and Yamiche Alcindor (April 15, 2015). Fast-food strikes widen into social-justice movement. USA Today. Accessed May 22, 2015.
- ^ Beckerman, Josh. "McDonald's New CEO Gets 69% Pay Raise", Wall Street Journal, March 3, 2015. Accessed May 22, 2015.
- ^ "McDonald's renews as FIFA World Cup Sponsor until 2014". FIFA.com. Retrieved October 24, 2014
- ^ "McDonald's slogans used around the world, past and present". Retrieved June 23, 2015.
- ^ William M. O'Barr, "Advertising in India." Advertising & Society Review 9#3 (2008): 1-33.
- ^ "Mars rover Curiosity's other mission: publicity machine". Statesman.com. December 5, 2012. Retrieved March 9, 2013.
- ^ McHappy Day, Ronald McDonald House Charities. Retrieved September 12, 2010. Archived March 13, 2013, at the Wayback Machine.
- ^ McHappy Day Retrieved November 8, 2010.
- ^ "Donor Turns Fast Food Into Big Bucks For Hospital". The New York Times. December 8, 1995. Retrieved May 24, 2010.
- ^ "BBC NEWS | UK | McLibel: Longest case in English history". BBC News. Retrieved April 9, 2015.
- ^ "Merriam-Webster: 'McJob' is here to stay". CNN. November 11, 2003. Archived from the original on May 16, 2008.
- ^ "McJob". Merriam-Webster's Online Dictionary. 1986. Retrieved November 29, 2009.
- ^ "Letter from McDonald's headquarters claiming fries are vegetarian".
- ^ Bluestien, Greg. "Creators Put Politics Into Video Games", The Associated Press, published January 21, 2007, accessed April 20, 2007.
- ^ "Do You Want Fries With That Audit?". Forbes. January 23, 2014.
- ^ Sweney, Mark (April 20, 2006). "Not bad for a McJob?". The Guardian (London). Retrieved March 30, 2009.
- ^ Merriam-Webster: 'McJob' is here to stay Archived April 12, 2008, at the Wayback Machine.
- ^ Ian Ashbridge (July 3, 2007). "McDonalds' milk goes organic – 7/3/2007 – Farmers Weekly". Fwi.co.uk. Archived from the original on May 14, 2012. Retrieved June 7, 2012.
- ^ Carrigan, Marylyn and De Pelsmacker, Patrick (2009). Will ethical consumers sustain their values in the global credit crunch? International Marketing Review, 26(6), pp. 674–687,(p.7).
- ^ "The Truth-O-Meter : Chef Jamie Oliver praises McDonald's in England". Truth-O-Meter. Tampa Bay Times. Retrieved October 22, 2012.
- ^ Ian Ashbridge (July 3, 2007). "McDonald's milk goes organic – 03/07/2007 – FarmersWeekly". Fwi.co.uk. Archived from the original on September 24, 2009. Retrieved August 27, 2010.
- ^ "McDonald's Holds down Dollar Meal, Making Menu Healthier". International Business Times. May 22, 2008. Retrieved July 23, 2011.
- ^ "McDonald's says all US French fries cooked in zero-trans-fat oil". www.gmanews. Archived from the original on January 14, 2011.
- ^ "Report of the Corporate Responsibility Committee of the Board of Directors of McDonald's Corporation" (PDF). November 19, 2009. Archived from the original (PDF) on July 17, 2011. Retrieved July 23, 2011.
- ^ "McDonald's hails success of waste-to-energy trial". Businessgreen.com. April 14, 2008. Archived from the original on September 26, 2012. Retrieved April 9, 2015.
- ^ "Local woman creates environmental-friendly Web site". Herald-dispatch.com. April 19, 2008. Retrieved July 23, 2011.
- ^ Vidal, John (April 26, 2008). "'Sustainable' bio-plastic can damage the environment". The Guardian (London). Retrieved July 23, 2011.
- ^ "McDonald's and Environmental Defense Fund Mark 20 Years of Partnerships for Sustainability". Environmental Defense Fund. November 15, 2010. Retrieved November 28, 2013.
- ^ "McDonald's testing eco-friendlier coffee cups". NBC News. March 12, 2012. Retrieved November 28, 2013.
- ^ "U.S. Environmental Protection Agency". Retrieved April 17, 2008.
- ^ "McDonald's Corporation website". Retrieved April 17, 2008.[dead link]
- ^ Goodman, Matthew (April 5, 2009). "Big Mac, hold the CO2". The Sunday Times (London).
- ^ "National Pollution Prevention Center for Higher Education" (PDF).
- ^ Environmental Defense Fund. Task Force Report. p. 42.
- ^ Environmental Defense Fund and McDonald's Corporation. Waste Reduction Task Force Final Report. Oak Brook, IL: McDonald's, 1991. p. 22.
- ^ "Corporation. McDonald's Packaging — The Facts. Oak Brook, IL: McDonald's, 1990. p. 7.".
- ^ BBC online news article dated September 8, 2009 News.BB.co.uk
- ^ "McDonald's fined for employing underage workers". ABC News Online. April 12, 2007. Archived from the original on April 18, 2007. Retrieved April 12, 2007.
- ^ "98 private companies earning over $200m pay no tax: ATO". ABC News. Retrieved 2016-04-04.
- ^ "McLibel: Longest case in English history". BBC news. 15 February 2005. Retrieved 17 January 2016.
- ^ Do You Know the Full Story Behind the Infamous McDonald's Coffee Case and How Corporations Used it to Promote Tort Reform? Democracy Now! January 25, 2011.
- ^ "McDonald's: Gentechnik im Burger". Spiegel Online (in German). April 27, 2014. Retrieved December 1, 2015.
Further reading
- Horovitz, Bruce (May 8, 2014). "McDonald's testing seasoned fries". USA Today. Retrieved June 30, 2016.
- Evans, Stephen (April 20, 2004). "McDonald's: The journey to health". BBC News. Retrieved June 30, 2016.
- Thomas Derdak and Jay P. Pederson, ed. (2004). "McDonald's". International directory of company histories 67 (3rd ed.). St. James Press. pp. 108–9. ISBN 9781558625129.
- Love, John F. (April 1987). "Big Macs, Fries, and Real Estate". Financial Executive (4): 20–6.
External links
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- McDonald's
- Companies based in DuPage County, Illinois
- Companies listed on the New York Stock Exchange
- Companies in the Dow Jones Industrial Average
- Fast-food chains of the United States
- Fast-food franchises
- Fast-food hamburger restaurants
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Arizona Extends Win Streak to Nine by Topping Oral Roberts 89-64
Fourth-ranked University of Arizona extended its college basketball season winning streak to nine as the Wildcats defeated Oral Roberts University 89-64.
Mark Lyons had 17 points and Grant Jerrett had 15 for Arizona (9-0) last night at McKale Center in Tucson.
Arizona had a 45-31 halftime advantage and then outscored the Golden Eagles (5-5) 44-33 in the second half.
Warren Niles had 22 points and Shawn Glover added 18 for Tulsa, Oklahoma-based Oral Roberts.
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FOXBORO -- Forget Peyton Manning and Tom Brady. There's no better or bigger rivalry in football than Patriots-Ravens.
We're not talking about the history of Bears-Packers. We're not talking about Steelers-Raiders of the 1970s, the Cowboys-49ers of the 1990s or even the Patriots and Colts of the early 2000s. Present day, it doesn't get any better than John Harbaugh against Bill Belichick, two coaches from two organizations with unparalleled excellence in the AFC over the last 14 years.
A rivalry is defined by two great teams that play big games against one another.
No two teams have played bigger games than the Ravens and Patriots in the last four years.
There was the 33-14 Ravens win in the 2009 playoffs. There was the 23-20 Patriots win in the 2011 AFC championship. There was Baltimore getting revenge, 28-13, at Gillette last January in a game that paved the way for the Super Bowl farewell tribute to Ray Lewis.
There have been some beauties in the regular season, too. Last season, in Week 3, the Ravens overcame a 13-point fourth-quarter deficit and won, 31-30, on a very controversial Justin Tucker field goal over the right upright.
Every year, it seems, the Patriots and Ravens are playing games that mean everything.
"We've had some pretty big games against them the last bunch of years," Brady said. "We've played them quite a bit. I think the last [five] years maybe – '10, '11, '12, '13, and 2009 – we've played them a lot, we know them. We know the players; we know the scheme a little bit. So, there's some familiarity but we still have to put all the work in. we haven't played them in a while. They're doing some new things and they're kind of on a hot streak right now. We'll try to figure out different ways to get them; we haven't had the most success against them the last few times we've played them offensively. We have to try to figure out a way to score some points."
Now, the Ravens, left for dead at 4-6 after 10 games, are on a season-long four-game winning streak. And not coincidentally, they're playing their best defense of the season. They've allowed an average of just over 16 points per game in their winning streak. And now Brady is facing the only team against whom he has more career interceptions (10) than touchdown passes (8).
"Friggin' Baltimore, they've always got a good defense," said Brady. "We've played against them for so long."
Since 2007, the Patriots and Ravens have played seven meaningful games, with New England winning three of the four in the regular season but the Ravens winning two of the three postseason match-ups.
"We've had some pretty memorable games against them, so I think that's the – the thing about it is the games have meant so much, especially over the last few years," Brady said. "You get a little bit of a rivalry and then you're always paying attention to what that team's doing. If you play a team once every four years, you don't pay attention too much but when you see them every week – you know you're going to see them at some point during the year, you always kind of follow them. Like I said, that was a real big win they had the other night. They needed it. They're always the kind of team that digs deep. We have to be able to match that."
The other night to which Brady refers was an 18-16 Ravens win over Detroit when Tucker converted on the sixth field goal of the night, a 61-yard boot. The Ravens are like the Patriots, battled-tested over the years, not afraid of pressure.
A big part of that comes from their head coach John Harbaugh, a man Bill Belichick once endorsed when Ravens owner Steve Biscotti was looking to replace Brian Billick after the 2007 season.
"I actually talk to Coach Belichick periodically," Harbaugh told us this week. "He's a guy that I have tremendous respect for, and have for many years. Saw him at the owners meetings, talked to him on the phone a few times, he gets down here with the lacrosse stuff in Baltimore, so we get a chance to visit, and he probably knows I'm asking him indirect questions directly, or direct questions indirectly, maybe that's the way to say it. But going against him, I know it's always giving context to that, the fact that we have to play each other. But he would definitely be a guy, I talked to Coach [Andy] Reid, and talk to my dad all the time, my dad's probably, for both of us [brother, Jim Harbaugh], our number one go-to-guy as far as that kind of stuff."
Mental toughness is something that can't be taught. It has to be proven under fire. The Ravens and safety James Ihedigbo had just given up a "Hail Mary" TD to Cincinnati's A.J. Green on Nov. 10. Game was tied 17-17 after the Ravens had full control for 59 minutes. Their season was literally in sudden-death. Lose, and they fall to 3-6 and their season is all but over. The Ravens managed the game-winning field goal and held on for a game they absolutely needed, improving to 4-5 in the process.
"I don't know if we learned a lot from it, but we probably discovered that something was there," Harbaugh told me. "I believe we've been a team of resolve for quite a long time now, and how to apply that sometimes is something that you do develop and probably learn as a new group of players and all that, so that was a great moment. Our guys didn't allow it to dictate the outcome, the circumstance didn't dictate the outcome, and they were able to finish by making a few plays. That's usually what it comes down to – if you can make a few plays at the end that you have to make, regardless of the plays that they make, then you have a chance to come out on top."
The Patriots and Ravens - two franchises that have proven over the last 10 years that teams are built, not bought. Lose Wes Welker, plug in Julian Edelman and Danny Amendola. Lose Danny Woodhead, turn to Shane Vereen.
"It might be probably the most important thing in the National Football League," Harbaugh said. "I think you don't have to look any farther than [the Patriots] to see the value of that. I mean, nobody's done a better job than the Patriots in terms of replacing players, playing younger guys, putting guys into spots and having them maintain a high standard and win games, and they have. That's the same thing we're trying to do here, try to develop those guys from the first moment they step on campus to try to work on making them the best that they can be."
The Ravens have had much of the same attrition on defense, like this past spring when they said goodbye to a pair of future Hall of Famers in Ray Lewis and Ed Reed. They turn to Daryl Smith and Matt Elam respectively.
"He looks a lot like Ray Lewis," Brady said of Smith. "Ray Lewis is Hall of Fame, he's one of the best players I've ever played against but Daryl Smith has really stepped in and been a big leader for them. He's right in the middle of the defense. Really smart, instinctive player, really good against the pass, fast sideline to sideline. He's got a lot of qualities, a great linebacker. He's made a lot of plays from an interception return for a touchdown, strip-sacks, fumbles and stuff like that. He's really good. Elam is a young player with all the skill and ability. He's made some big plays for them. He's gotten some pretty key interceptions, made one last week. He's a really good player."
Brady is no general manager but he knows good organization when he sees it.
"They have one of the best in the league," Brady said. "They have a great owner, a great head coach, Ozzie Newsome. They have coordinators – [Jim] Caldwell and Dean Pees. Right from the top, they have a great quarterback, they have a great defense. They've been able to replace players, they have All-Pros, they have guys that are the best in the league at their position. They play well in big games. They have a great team. You don't win the Super Bowl for no reason. They won it, they earned. They came back this year, got off to a slow start but it seems like they're really clicking now."
Or, as Brady would say, friggin' Baltimore.
Dale, Michael and Jerry dig into the details of this draft for the Patriots with ESPN's Mike Reiss.
Giardi and Price discuss the Tom Brady appeal getting overturned and Roger Goodell's victory tour. The guys can't believe the victory lap and some of his behavior. The more you listen to him, the more frustrating his behavior becomes.
Giardi and Price break down how the teams in the AFC East altered their futures after the NFL Draft weekend.
Sam Packard is joined by Celtics 2nd Round draft pick Abdel Nader to discuss his path to the the NBA and how he plans to improve his game. Sam then talks to Player Development Coach Nick Friedman from Elite Skills Training, the pre-Draft camp Nader attended. Friedman also gives his opinion on the Celtics performance at summer league and the development of Jaylen Brown.
Isaiah Thomas talks to Glenn and Lou about why he loves Boston, the NBA Money Bump, oh, and some Durant guy
Danny Ainge joins Glenn and Christian to explain the Celtics draft process; and he also discusses the trade rumors that permeated the night.
Tim Neverett talks with Red Sox manager John Farrell before game 3 of their series with the Tigers. John talks about the struggles Steven Wright has had in inclement weather or days with high heat and humidity and how that might factor in to giving Wright the start on a particular day.
Drew Pomeranz looked stronger in his second Red Sox start but the offense wasn't there to back him up tonight. Mut recaps the 4-2 loss to the Tigers. Thoughts on the manager, the bullpen, and your Sox calls as well.
Joe Castiglione & Tim Neverett talked to the new Sox reliever, who got his first save for the team today against the Twins.
Joey Mac joins Ken Laird on his Saturday show to discuss the David Backes addition and Loui Eriksson departure in NHL free agency
DJ and Pete continue to assess the season that was for the Bruins and look toward the future for the franchise and how they can improve.
DJ and Pete are together for the final Sunday Skate of the season. They get into their overall thoughts on the season, the Bruins keeping Claude Julien on as head coach and the end-of-season press conferences last week. They discuss the rebuild process, what the Bruins need and how they can obtain it. Plenty of callers have their own theories and opinions on all of these topics as well.
Dino, Gerry and Mike Mutnansky discuss the Red Sox getting swept at home by Detroit and the state of the team heading out on an 11-game road trip.
Mut dishes on a few strained -- or perceived strained -- relationships he has at WEEI these days.
A compilation of the morning's Patriots talk with John, Gerry and Mut as the first Patriots practice is set to open in Foxboro.
The guys talk about the Red Sox sweep at Fenway by the Tigers and their recent struggles at home. They then preview the tough road trip ahead for the Sox
The OMFers discuss what it will be like with Jimmy Garoppolo under center. The guys get into Mut's complaint from earlier in the morning that Fauria ignored him in the gym
New Patriot's receiver Chris Hogan joins OMF to talk about being the new guy, and his experience with Rex Ryan in Buffalo
Dale and Holley w/Thornton talk about some of the lingering issues about the Pats heading into training camp.
With the news that Tom Jackson is leaving ESPN we take a look back at some of Jackson's greatest hits.
Dale and Holley close out the show with the best sound of the day!
Mut fills in for Kirk Minihane on this episode of Enough About Me and sits down with Bob Neumeier. Mut and Bob talk about his time at WBZ feuding with 5 & 7. Bob talks about his job at WEEI, why he didn't talk to the other hosts and his exit from the station. Bob talks in depth about his stroke and recovery.
Kirk Minihane is joined by Boston comedy legend Lenny Clarke. If you are a fan of stand up comedy this is the podcast for you. Kirk and Lenny talk about Carlin, Pryor, Williams, Murphy and many more.
Kirk Minihane is joined by former ESPN ombudsman and New York Times writer Robert Lipsyte. Kirk and Robert discuss the current state of ESPN and how Robert feels he did in his role as ombudsman. They both criticize ESPN for the lack of journalism at ESPN and look at some of the curious decisions the world wide leader has made in the past few years.
Mut fills in for Kirk Minihane on this episode of Enough About Me and sits down with Bob Neumeier. Mut and Bob talk about his time at WBZ feuding with 5 & 7. Bob talks about his job at WEEI, why he didn't talk to the other hosts and his exit from the station. Bob talks in depth about his stroke and recovery.
This week we preview the last major of the year, The PGA Championship.
John Dennis and Gerry Callahan bring Gary Tanguay in the podcenter to discuss Tango's bargaining position for Dino's job when it opens next year. The guys also discuss Kirk Minihane's latest podcast with Lenny Clarke.
John Dennis and Gerry Callahan bring Gary Tanguay in the podcenter to discuss Tango's bargaining position for Dino's job when it opens next year. The guys also discuss Kirk Minihane's latest podcast with Lenny Clarke.More from this show
John, Gerry and Bradfo discuss a rare political stance by Michael Jordan, and the ensuing criticism he received from ESPN talking head Kevin Blackistone. A Black Lives Matter discussion ensues.More from this show
Dino, Gerry and Tanguay discuss night two of the Democratic Convention, "highlighted" by Bill Clinton's attempt to humanize Hillary Clinton with tales of their courtship.More from this show
The 8am hour with Dino, Gerry and Tanguay is a bit of a hodge-podge of discussion, starting with the Democratic Convention and moving on to marathon swimming and archery at the Olympics and ending with Tanguay's defense of Hillary during the Benghazi attacks.More from this show
Dino, Gerry and Rob Bradford give their thoughts on the opening night of the Democratic Convention in Philly. Paul Simon, Al Franken, Sarah Silverman, Michelle Obama and Bernie are among those discussed.More from this show


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Drawing basics
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Use Live Trace | CS5 and earlier
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Learn how to work with symbolism tools and symbol sets in Adobe Illustrator.
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Adobe Illustrator CC 2014 includes enhancements that enable your drawing experience to be less click- or effort-intensive. Read more about enhanced handles and anchor points here.
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Draw curves more accurately with options to extend paths, draw straight lines, and close paths, with the enhanced Pen tool in Adobe Illustrator CC v17.1 or later. Updated in Illustrator CC 2014.
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Create paths easily and intuitively using the new Curvature tool in Adobe Illustrator CC. Create, toggle, edit, add, or remove smooth or corner points with simple clicks and double-clicks!
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From Adobe Illustrator CC 2014, take the guesswork out of drawing with the Pen tool. The Pen tool displays a preview of what will be drawn on your artboard even before you click and drop the next point.
Creating arrows and arrowheads in Illustrator
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This full website whois and analysis report on About-Domain.net was ran on July, 30, 2016.
We include detailed information like the server IP Address which is 18.104.22.168. About-Domain.net resides at Amazon Technologies in Dublin, 07, Ireland. The domain About-Domain.net was first registered on 04/09/2009 which was 7 years and 3 months ago and is set to expire on April, 04, 2014.
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Resident DJ @ Space in Miami & Space in Ibiza. Owner of Alpine Mastering Studios. Internationally renowned producer & DJ. Loves life.
Face Tags
Had a great dinner last night with friends here in LA. Hung out with a LEGEND too, Ken from Crystal Method !! #fb
hahah picture of the day soooo fitting for what i said earlier
My 2 track EP is out TODAY. You can buy it here - http://www.beatport.com/release/green-valley-ep/435647 #fb
On Saturday Aug 27th I will be playing at La Grotta in Malta. I love Malta; great weekend coming up!! #fb
This picture here that Sunnery took of me playing live sums up the night perfectly :) #fb
People ask me all the time what Ibiza is like. Well, this is what Ibiza is like. Going to rage tonight #fb
The next show will be Friday July 15th at Paradiso in Rhodes, Greece #fb
Going to be released in July, 'A Collection Of Stories' is IDM inspired electronica & classical music #fb
Here's a sneak peek at my photo shoot with the legendary John Wright. What do you guys think, I'm curious :)
I'm excited for my return to Paradiso in Rhodes this year. See you in July #fb
I found this awesome photo from way back in the day. Off now to spend some time with my Dad for Fathers Day #fb
And here is the flyer for Sunday's show at Tao Beach in the Venetian in Las Vegas. See you guys there :) #fb
Can't wait to play one of my fav venues in USA, Ruby Skye in San Francisco on Friday. See you guys soon :) #fb
Who can give me the best caption on this picture #fb
Hahah Rebecca Black this one's for you #fb
Whoa the Chemical Brothers new studio is looking PIMP. Loving all the modular stuff #fb
Here's a great shot from last nights show :) Sweeeeet #fb
Here is the flyer for my first residence night on the terrace at Space in Miami, April 16th. See you there!!! #fb
Here's a great shot from my show last weekend at Vision in Chicago. Thank you everyone again for the night :) #fb
And here's the flyer for my show tonight @ Vision. See you all there #fb
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Bengals Wide Recieve Chris Henry Dies After Domestic Dispute
There are 17 comments on the nbcsports.msnbc.com story from Dec 17, 2009, titled Bengals Wide Recieve Chris Henry Dies After Domestic Dispute. In it, nbcsports.msnbc.com reports that:CHARLOTTE, N.C. - Cincinnati Bengals receiver Chris Henry has died, one day after suffering serious injuries upon falling out of the back of a pickup truck in what authorities describe as a domestic dispute with his fiancee. Charlotte-Mecklenburg police said Henry died at 6:36 a.m. Thursday. Henry was 26. Henry was rushed to the hospital Wednesday after being found on a residential road apparently suffering life-threatening injuries, according to police.
Join the discussion below, or Read more at nbcsports.msnbc.com.
Since: Jan 08
#3 Dec 17, 2009
When I first read about the unfortunate 'accident' of Cincinnati Bengals receiver Chris Henry it did not sound good for his recovery.
My sympathies go out to his family, friends and the Bengals.
PS CaptainFriendly is a true devil.
"The One You Love To Hate"
Since: Dec 06
Location hidden
#4 Dec 17, 2009
Another self hatin black man undone by his nonblack partner..
What's going on these days.....? I thought the nonblack women were supposed to be oh so submissive and "drama free"...(that's now laughable)
now I would like to see more black men undone by their non black partners...
I feel no sorrow for this Negro like I feel no sorrow for Tiger Woods or Steve McNair- they all got/ are getting what they deserve.
I told a couple of my female friends about Elin Woods possibly taking a significant portion of Tigers money and leaving him still and they were gleeful.
This wasn't suppose to happen with women with non black blood- but look what's going on.
This Chris Henry fellow is one less sorry ass selfhatin Negro for black women to see. Nope- no sympathy from me.
Since: Nov 09
United States
#5 Dec 17, 2009
Nice compassionate post, you racist piece of crap. Please don't reproduce, the gene pool is shallow enough as it is.
Since: Nov 09
United States
#6 Dec 17, 2009
I feel bad for his family, he was in a lot of trouble earlier in his career but really seemed to straighten himself out over the last two years.
United States
#7 Dec 17, 2009
#10 Dec 17, 2009
Why don't you find his family and let them know exactly how you feel?
Nawwwww, you hillbilly cowards only do your bidding on the internet...toothless btch!!
Since: Nov 09
United States
#12 Dec 17, 2009
I think your giving the Captain too much credit.
"From the real streets"
Since: Sep 09
Gary, Indiana
#13 Dec 17, 2009
Was hoping this thread would produce sports related talk of the individual and not so much black-non black talk. Oh well, guess that was too much to consider...
#14 Dec 17, 2009
My guess is that you are another ugly HOOD-RAT that no Black man would want.
Hating on others will not make you happy or give you what you want. Try educating yourself, adjusting your ghetto attitude, and class up, then maybe some qualified Black man may want you, or any man.
Your comments were crude, racist and dumb.
Wake the FLUCK UP, stupid.
#15 Dec 17, 2009
your doggin' a dead man?
grow up!
you think just 'cause you're from the south you have to hate black people?
well i'm from Tennessee an i don't have a problem with em, i like em better than the dumb rednecks that live down here.
An Chris Henry was a heck of a ball player.
#18 Dec 18, 2009
I don't think you'd ever make it here...
To help you out on your journey...
It's spelled CINCINNATI...
There...that should cut your travel time in half.
Ya jackazz!!
#19 Dec 18, 2009
Very sad story because he was finally starting to get his life together.
Apparently as more evidence comes out, its looking like it was a suicide.
#20 Dec 18, 2009
Anti-white piece of liberal s**t....f**k you and your beliefs.
#21 Dec 19, 2009
And just what are you typing on, "Liver Lips"? Chris Henry is, yet another, sad example of unqualified and ungreatful people being allowed to live a thug life based on a natural athletic ability. It is sad, however, even as early as his West Virginia days you could see the problems that could arise out of his reckless lifestyle. I find it very hard to feel sympathy for a man who, in all reality, chose his life direction and style of dealing with problems, this problem is one that he could not, laugh off, intimidate off or come back from after getting better.
Like it or hate it, Chris Henry decided his own fate.
#23 Dec 19, 2009
No, fck you, your wife, your kids, your parents, all your siblings, your friends and thay mutt dog you have as a pet!
#24 Dec 19, 2009
"Liver lips", LOL!!
Anyway, first of all my initial response wasn't about Chris Henry it was about his family...
Notice I posted "Tell it to his FAMILY"...get it...probably not!
#25 Dec 19, 2009
and they was talking about WM beating up BW nowadays, but non BW are offing BM......
But Black people want to bash and fight each other and uplift these people.
stupid azz hell
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text: --- On Fri, 14/11/08, Christian Franke <Christian.Franke@...> wrote: > From: Christian Franke <Christian.Franke@...> > Subject: Re: [smartmontools-support] Anyone tell me.. > To: Jon@... > Cc: smartmontools-support@..., "Bruce Allen" <ballen@...> > Date: Friday, 14 November, 2008, 10:05 AM > Jon Hardcastle wrote: > > [...] > > > > As you can see it has no problem doing the short > tests! > > > > I am going to experiment. I have taken the check > intervals down from > > 2hrs to 65mins and also I am going to switch over the > long and short > > tests just by switching the L and S to see if it is > for some reason > > only dealing with the first one.. > > > > Reduce the check interval to 60min or less. Otherwise, the > check time > may be not within the hour specified in the regexp. Then > the regexp does > not match and the test is skipped (see smartd.conf man > page). > > The match algorithm was changed after the 5.38 release. > With current CVS > version, scheduled tests should work also with intervals > greater than > 60min. Even tests scheduled during downtime are run after > next boot if > the new --savestates option is used. > > Cheers, > Christian That sounds excellent! Unfortunately upgrading the system at work isn't easy. But i'll get that home definitely. Another issue I have been having for ages is on my server at home the drives go to sleep after the machine hasn't been used for a while when the scheduled check comes along it spins the disc up but for some reason the drive doesn't spin up quick enough and i get a whole raft of emails telling me the drive isn't smart capable but it seems to actually do the test? i just loads of stuff dumped into messages/dmesg?


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Sal's PizzeriaRead MoreWhether you prefer sausage, 'roni, or all-around veggie, Sal's Pizzeria's easy-to-please pizza has fans dishing out top-notch ratings. If you're avoiding fat or gluten, you can still eat great at Sal's Pizzeria, which offers a number of low-fat and gluten-free choices. Little ones are just as welcome as their parents at this pizzeria. Be sure to show up for dinner a little early — Sal's Pizzeria does not accept reservations. The pizzeria also offers catering if you want to bring the flavors of Sal's Pizzeria to your next party or event. Some say walking is the greatest thing in life. This pizzeria knows it's carryout. Street parking is readily available near Sal's Pizzeria's Mamaroneck Ave location. If cycling is more your speed, you'll find plenty of space to stash your bike outside the pizzeria. For talk-of-the-town pizza, Sal's Pizzeria is your pizzeria. Stop by for a slice or two and judge the ratings for yourself. For a low-key yet delicious pizza experience, people can't stop talking about the pies at Sal's Pizzeria. Swing by for a quick bite next time pizza's on the agenda. It's time you enjoyed a piece of pizza casually with your friends and family at Sal's Pizzeria's restaurant. There's no doubt about it. Sal's Pizzeria out-serves its competitors for the best slice of pizza around.316 Mamaroneck AvenueMamaroneck, NY US
Joe's Pizza & RestaurantRead MoreJoe's Pizza and Restaurant's piping pizza is just as hot as its ratings, and customers call this tasty spot one of the best around. Fear not you gluten-free or low-fat eaters, you'll have plenty of choices here. Eat out with the little ones at this pizzeria, and don't waste time scurrying for a sitter. The pizzeria accepts reservations, so you can get around the busy crowd. A catering menu is also available if you're looking to dazzle the diners at your next shindig. For the nights you just want to stay in and cozy up, order in great takeout or delivery from this pizzeria. Whether you have a large or small vehicle, parking is easy near Joe's Pizza and Restaurant. Joe's Pizza and Restaurant offers safe bike parking outside. Who doesn't love pizza? And who doesn't love pizza with great ratings? Joe's Pizza and Restaurant is home to some of the best slices in the neighborhood, so order a hot one today. Just because Joe's Pizza and Restaurant is quick and easy doesn't make it any less tasty. For some of the most highly-rated pizza in town, swing on by today. If you're looking for a relaxed space to enjoy a pizza with friends, be sure to stop in at Joe's Pizza and Restaurant. If you are looking for a creative and fun pizza joint in town, check out Joe's Pizza and Restaurant.260 Mamaroneck AvenueMamaroneck, NY US
Pizza GourmetRead MoreEnjoy a freshly tossed pizza loaded with toppings at Pizza Gourmet in Mamaroneck. Pizza Gourmet is also a good option for those with special dietary needs, offering both low-fat and gluten-free items on the menu. Don't go thirsty during dinner! This pizzeria also offers a splendid drink list featuring wine, beer, and more. On warmer days, you can take advantage of Pizza Gourmet's al fresco patio seating. This pizzeria is very loud, so prepare for a wall of sound. No need to put on airs for a trip to Pizza Gourmet — the dress code and ambience at this pizzeria are totally laid-back. For the nights you just want to stay in and cozy up, order in great takeout or delivery from this pizzeria. It's time to gather up the party people. Serve them great food from Pizza Gourmet. Drive to lunch or dinner at Pizza Gourmet and find easy parking in a lot close by or on the street. Commute by bike to Pizza Gourmet and find easy bike parking. You can stop by at practically any time, since Pizza Gourmet serves breakfast, lunch, and dinner. So when you need a quick solution for lunch or dinner, stop by Pizza Gourmet and enjoy a hot and tasty pizza.597 East Boston Post RoadMamaroneck, NY US