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Archive for the 'Events' Category.
Bolongo's Richard Doumeng Voted President-Elect of Caribbean Hotel & Tourism Association.
Richard Doumeng, our Managing Director was just voted President-Elect of the Caribbean Hotel & Tourism Association (CHTA) for 2012 – 2014! Richard has always been a strong leader and dedicated to promoting St. Thomas, and the US Virgin Isl...
Friday01 Jul 2011
Two Blue Ribbons for Bolongo!
The Virgin Islands Daily News polled their readers to determine the 'Best of' St. Thomas and Bolongo Bay is proud to take home two blue ribbons! Looking to have a good time? Plan to join us Tuesday nights for karaoke at Iggies Beach Bar - St. Thoma...
Monday25 Apr 2011
Surf's Up! Paddle Boarding Craze Comes to Bolongo
Stand up paddle boarding (also known as stand up paddle surfing) is now available at Bolongo Bay! And it's free to try with either rate plan along with our other non-motorized water sports. We began with just one board but it's been so popular with ...
Wednesday30 Mar 2011
At work with Richard Doumeng
St. Thomas' local newspaper, the St. Thomas Source, went to work with our "big boss" Richard Doumeng last week. Get the scoop on what led our once aspiring actor to take the helm of our hotel and what he's most proud of. Check out the article online...
Sunday20 Mar 2011
About.com Results are in!
The votes have been calculated and the results are in for the About.com Readers' Choice Awards. While we didn't take home the #1 title, we did solidify the #3 spot (with 20% of the votes!) for Best All Inclusive Resort. This is a huge honor for us,...
Tuesday15 Mar 2011
US Airways Magazine Names Bolongo as Top All Inclusive
If you're flying US Airways this month, you'll see a familiar name! In the August 2010 issue of US Airways Magazine, Bolongo Bay Beach Resort is named as one of the "14 Top Hassle-Free All-Inclusive Beach Vacations." We're the only resort i...
Thursday12 Aug 2010
Richard Doumeng Honored at Caribbean Hotelier of the Year
Managing Director Richard Doumeng was named the Caribbean Hotelier of the Year for 2009. Everyone here at Bolongo is so proud of him and his accomplishments, and the honor bestowed on him and Bolongo Bay Beach Resort. The Caribbean Hotelier of ...
Wednesday13 Jan 2010
Fun in the Sun with Larry Hoff from New York's CW11 WPIX TV Morning News
Thanks to our Department of Tourism, Bolongo Bay Beach Resort had the pleasure of welcoming Larry Hoff from New York's CW11 WPIX TV Morning News to the Virgin Islands and to Bolongo Bay on November 26, 2007 to enjoy some fun in the sun on our beach a...
Monday26 Nov 2007


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Sweet Surprise Gift Tower, Striped Tie Ribbon
item #191025
Ribbon Color
- Blue Stripe Blue Stripe
- Classic Brown, Solid Classic Brown, Solid
- Ivory, Custom Ivory, Custom
- Royal Blue, Custom Royal Blue, Custom
- Forest Green, Custom Forest Green, Custom
- Wine, Custom Wine, Custom
- Red, Solid Red, Solid
- Hanukkah, Solid Hanukkah, Solid
- Thank You in White Thank You in White
- Blue Stripe Blue Stripe
- Hot Pink, Custom Hot Pink, Custom
- Pink, Custom Pink, Custom
- Light Orchid, Custom Light Orchid, Custom
- Light Blue, Custom Light Blue, Custom
- Sage Green, Solid Sage Green, Solid
- Celebration Celebration
- Spring, Solid Spring, Solid
- Patriotic Patriotic
Adorned with a Striped Tie ribbon, this gift tower is a clever alternative to more traditional guy gifts (like an actual tie) -- and much tastier, too!
Surprise the man in your life with our Sweet Surprise Gift Tower. He'll love his chocolates - and you for giving them to him.
- 4pcs.
- 1 lb. 7.55 oz
Our shipping system monitors the temperatures where your package is being delivered to ensure your gift arrives in perfect condition, no matter the weather. We tuck our elegant gift boxes and baskets inside crisp, Godiva tissue paper to create the perfect gifting experience. Upon your request, we'll also include a complimentary gift message.
Warm Weather Guarantee
Warm Weather Guarantee
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subset: commoncrawl


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Fort Thomas, KY
Provide admission, case management, and follow-up skilled nursing visits for home health patients.
- industry
- Misc. Healthcare
- experience
- Less than 5 years
To help you find the most relevant jobs, we've come up with an approximate compensation for this position. This is based on similar jobs with compensation posted.


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By silver I meant your cable Qusp. Isn't it silver? Let me rephrase to be clear:
I noticed definite improvement using Qusp's aftermarket cable compared to the stock cable, but I am skeptical that there is a big difference between Qusp's regular silver(?) cable that he made for me or his Piccolino cable.
That is what I meant. Duck for cover was referring to avoiding the "cables make a difference for digital output" debate.
What Sydney meet???
yeah hey Lillie, not a problem mate, dont read me the wrong way, that was simply a political reply =) I took your meaning as you meant it, but I cant comment subjectively on my product in here and stay within the rules. i'm pretty critical of MOTs breaking the rules in this way, so I gotta stay between the lines.
Your EMO version is TWSpc cryo UPOCC Silver plated copper


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You are here
Date & Time
Event Details
Every Saturday from 12:00 - 4:00 p.m, spring through fall, the winery will serve up a different local food vendor and musical group to entertain locals and visitors. There is no admission fee but patrons are encouraged to bring their cash and credit for a wide variety of libations and food options.
The third installment of the 2013 Sippin' Saturdays is on Saturday, April 13 with live music from Cotton Blue Band and delicious food from Hello! My Name is BBQ at Irvin~House Vineyards on Wadmalaw Island. Bring your lawn chairs and blankets to picnic under the oaks and relish in the Lowcountry beauty. The famous Irvin~House Vineyards Wine-a-Ritas will be served on the patio and Irvin~House Vineyards wine may be purchased by the glass or bottle and enjoyed outside. Tastings in the Firefly Vodka distillery and Irvin~House Vineyard winery are only $6.00 to taste 6 of 24 flavors of Firefly Spirits and $4.00 to taste 5 wines. Patrons will receive complimentary glasses during both tastings.
Pets are allowed but must be leashed, and no coolers please.
For more about Irvin~House Vineyards, visit www.charlestonwine.com
Upcoming Events
Wednesday, March 8, 2017 - 6:00pm
Friday, March 10, 2017 - 10:00am to Friday, March 31, 2017 - 10:00am
Tuesday, March 14, 2017 - 5:00pm to Saturday, March 18, 2017 - 5:00pm
Thursday, March 16, 2017 - 9:30am to Saturday, April 22, 2017 - 9:30am
Tuesday, May 23, 2017 - 7:00pm
Friday, March 17, 2017 - 6:00pm to Sunday, March 19, 2017 - 2:00pm
Friday, March 17, 2017 - 7:00pm
Thursday, March 30, 2017 - 8:00am
Friday, March 3, 2017 - 10:00pm
Saturday, March 4, 2017 - 7:30am


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Download The Frozen Ground (2013) 720p BluRay x264 YIFY
An Alaska State Trooper partners with a young woman who escaped the clutches of serial killer Robert Hansen to bring the murderer to justice. Based on actual events.
Alaskan trooper, Jack Holcombe believes that Robert Hansen is a serial killer who abducts young girls then tortures and sexually assaults them then kills them. But he doesn't have enough evidence to justify a search warrant of Hansen's premises. He knows one of his victims, Cyndy Paulsen somehow survived so he tries to find her and asks her to help him. But when he finds her, she's a junkie and has trust issues. So Holcombe has to try and earn her trust so that she could help him. But Hansen is still doing it.
Genre: Biography | Crime
Size: 810.09 MB
Quality: 720p
Resolution: 1280*536
Frame Rate: 23.976 fps
Language: English
Subtitles: Download Subtitles
Run Time: 1hr 45 min
IMDB Rating: 6.2/10
Download The Frozen Ground (2013) 720p BluRay x264 YIFY
Click Here to Download
Click Here to Download


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Hi list,
Is there a way to change the content of an if(/then/else) object from a message box.
simple example, my current "if" object is:
if $i1 > 0 then bang
then I want :
if $i1 > 10 then bang
in your example, a simple $i2 would be enough!
But to change the arguments of the if object, I think there's no way, except doing it via a simple script, wich is deleting te old and adding the new object.
This isn't too complicated.
Yes, I'll do it this way.
> via a simple script
Log in to reply
Let us tell you about notable Max projects, obscure facts, and creative media artists of all kinds.


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Excel Glucosamine Dog Supplement Tablets - 120 Ct.
Online Item #: 0000000030165
- Veterinarian recommended tasty chew tablets contain chondriotin to stimulate cartilage formation & glucosamine for lubrication between joints
- Helps support joint health & mobility
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Tab 4 - Future Phase
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Reach us at 877-633-7456 M-F 7:00am - 6:00pm Central Standard Time.
Reach us at 877-633-7456 M-F 7:00am - 6:00pm Central Standard Time.


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In a message dated 8/28/2004 6:45:59 PM Eastern Standard Time,
email@example.com writes:
'Bridgewood 0017 ' legally because it didn't conform to the rules. It
would seem to me that if 'Apolo 13' is legal, then 'Bridgewood 0017'
would be too. Yes?
I would say yes, too!
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Season 29 Episode Guide
Next On TVSee all »
Sun Feb 26 1:30pm
War on Drugs: Special EditionSeason 16, Episode 17 WGNAI'll Watch38 Watching
Cast & Details See all »
- Premiered: March 11, 1989
- Rating: TV-PG
- Premise: Real-life officers are followed by a camera crew, cinéma-vérité style, in a gritty up-close look at police work and the consequences of crime. The result: one of Fox's longest-running series (it premiered in March 1989). It also spawned a number of police-… (more)
Trending TonightSee all »
The Real Housewives of Atlanta9:35 pm | BRAVOI'll Watch3291 Watching
When Calls the Heart9:00 pm | HALMRKI'll Watch440 Watching
The Walking Dead9:00 pm | AMCI'll Watch241 Watching
Watch This
Oscar Nominee Viola Davis on the Importance of Fences
Why it means so much to her
The Setup: A True Story of Dirty Cops, Soccer Moms, and Reality TV
By BenBella BooksBuy New: $19.91
Uncle John's True Crime: A Classic Collection of Crooks, Cops, and Capers
By Portable PressBuy New: $9.95
The Revolution Was Televised: The Cops, Crooks, Slingers, and Slayers Who Changed TV Drama Forever
By TouchstoneBuy New: $12.74
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- 1. Rami Malek
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Welcome Accent Reduction Consultants!
(Clients please contact your consultant for specific directions on completing the online speech evaluation.
If you are looking for an accent modification consultant visit the Trainer Directory.)
On this website you will find everything you need to record and/or phonetically transcribe your client's speech with online access to 51 language specific protocols. When you're finished transcribing, this program will generate professional reports including:
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This website focuses, primarily, on information about the Online Assessment. Check out "Recent Posts", in the side bar for Resources about Client Materials (PESL Practice Lab), and links to other tools that will complement your business services.


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Agra: Former India cricket captain Kapil Dev has said it is up to Sachin Tendulkar to decide when to bid adieu to the game as there is no fixed age for a cricketer to call it a day.
Talking to the reporters on the sidelines of opening of a gymnasium on Wednesday, Kapil said while Ravi Shastri retired from the sport at the age of 29, Sri Lanka's Sanath Jayasuriya went on to play till the age of 42.
"Sachin has served the country well, even though, he is nearing 40," Kapil said.


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30/10/2014>> New Update Chip-set for Continuous Ink Supply System Canon* Printers pgi-650 and cli-651 cartridges.
Please note: NEW chip-set up updated on 01-06-2016
Use for Epson Pro 3880
MIR-AUS-Chip Resetter for EPSON Large format ink cartridge - for more information view the item
Refillable cartridges for Epson 3880 - for more information view item


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Last Updated: 2/24/2017 10:33 AM
Description for 765 W Adams Street Chicago, IL 60661
Rent Price: $36
Active Rental
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SE corner of Halsted and Adams
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Chicago Real Estate
Chicago is located in Illinois. Chicago, Illinois 60661 has a population of 2,702,471.
The median household income in Chicago, Illinois 60661 is $47,408. The median household income for the surrounding county is $54,648 compared to the national median of $53,046. The median age of people living in Chicago 60661 is 33.1 years.
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Beth , I bought Tattoo last year too, and I was just wondering exactly what
the anthracnose looks like? If you would tell me , I'd appreciate it.Mine had
some spots but I thought they may have occured from transport or
transplanting,they looked like pinholes,with a sunscorch type color around
them.I have it planted next to Brave Amherst so please let me know. thanks
Jim Pabst, Fenton, mi.
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Cermaq Outlaws leading the way in Mid-Island Women's Soccer League
The Cermaq Outlaws are enjoying another strong season of Mid-Island Women's Soccer League play.
The defending league champions are currently in first place with a 9-1-0 record, putting them ahead of Oceanside United (7-2-1), CVUSC Revolution (7-2-1) and Shooters (7-3-1) who are all tied for second place.
And they're not just getting it done outdoors. On Dec. 27 the Outlaws defeated the VIPL U18 girls 3-0 to win the annual Carihi indoor tournament in Campbell River.
The MIWSL regular season runs to Feb. 21 with their year-end tournament set for Feb. 27-28 in Nanaimo. Shelby Jeeves of the Shooters is the league's to scorer with 13 goals while Pamela Richter of Oceanside is the top goalie, posting six shutouts in 10 games.
For more on the league, visit miwsl.com


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More Videos...
Todd Tutterow 3.73 @ 208 Farmington
Tutterow's 5th pass on the new car. I think they had it figured out!
R2B2 Pro Mod Corvette Goes 5.88@255mph!
Eric Dillard, driver of the R2B2 Pro Mod Corvette Goes 5.88@255mph in a test session at Palm Beach International Raceway.
Troy Coughlin tests the Jegs Pro Mod Turbo Camaro
Troy Coughlin brought the Jegs turbocharged '68 Camaro Pro Mod to US 131 Motorsports Park for some pre-Indy testing.
Rickie Jones Pro Nitrous 69 Camaro
A preview of the 69 Camaro built by RJ Race Cars that will be driven by Rickie Jones at ADRL in 2011.


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Revive Your Pet's Coat
Give a new breath of life to the yellowing and dull coat of your pet with Happytails Sparkle and Shine Shampoo. This gentle and tearless shampoo gives your pet's coat a silky texture and helps revive color. This shampoo leaves a pleasant vanilla scent behind.
Happytails Sparkle and Shine Shampoo
A Closer Look: The formula contains ingredients like honey and yogurt, which make your pet's coat brighter naturally. The coconut surfactant in it promotes gentle cleaning.
Made Specially for: Dogs of all ages
Free of: Paraben and SLS
Product NotesView All happytails View All Shampoos & Conditioners
|9 oz
Amazon PrimeFree shipping
List: $34.73
Please choose which cart you want to add the item.
By choosing one of the above, you are able to shop for both yourself and a registrant at the same time. Once you are ready to checkout your items will be waiting for you in both your personal and registry shopping carts.
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Comments about Sparkle & Shine Shampoo:
Great shampoo, smells really good and leaves coat very shiny. I didn't realize until after I bought this that it's intended for light colored dogs (my puppy is black), but ultimately I don't think it mattered, still works great on him. It's a little expensive, but worth it I think.
Best Uses
Comments about Sparkle & Shine Shampoo:
We didn't realize this was for lighter coats before we got it (our puppy is black and tan), but it still worked great! We loved the smell and it left our puppy very soft!


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+ Celebrations
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Cookie Ice Cream Sandwiches
Red and Green Holiday Pinwheels
Fun with Santa Cookies
Big Birthday Cookie
Easy Reindeer Cookies
Funfetti Cookies
A kid favorite to make -- and eat! Pillsbury® refrigerated sugar cookie dough gives these cookies an easy start, and little fingers take it from there making dough ropes to shape into trees.
Add green food coloring to the dough, if desired.
© 2016 ®/TM General Mills All Rights Reserved


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Think you have the perfect combination of geek knowledge and writing skills? We're looking for an experienced writer to join our team, and here are all the details.
You might be surprised to see us reviewing a Windows 8 book, especially considering we recently launched our own book, The How-To Geek Guide to Windows 8 – but since we don't (yet) have a paperback version, we may as well give you another option.
When we first released our Geek Trivia app, it was sadly only available in the US store for Windows 8, but now you can get it no matter where you live. It's completely free, so get your copy right now!
The 4-Hour Chef isn't just a cookbook. It's a choose-your-own-adventure guide to the world of rapid learning from the best-selling author of the 4-Hour Workweek, and we've got 10 free copies for How-To Geek readers.
Lets face it, Windows 8 is a major change to Windows, and for many, quite confusing. Today we're releasing our very very first book: The How-To Geek Guide to Windows 8, which is written to be easy enough for anybody to understand, but comprehensive enough for experts to enjoy.
If you've ever wondered how to change the name of the person that Windows is registered to, this is the quick tip for you. It's not all that useful, but it might come in handy if you got a computer from somebody else.
As usual, there's yet another security hole in the Java Runtime Environment, and if you don't disable your Java plugin, you're at risk for being infected with malware. Here's how to do it.
Microsoft Outlook is a great platform for setting calendar appointments with reminders, but the default reminders in the list might not work for everybody, especially if you want to schedule a reminder for a few months in advance. Here's how to do it.
Our friends over at 7 Tutorials have organized a giveaway exclusively for How-To Geek readers, and you can enter to get your own copy of their book Step by Step: Network Your Computers and Devices, published by Microsoft Press.
The new How-To Geek Trivia application has just been approved in the Windows 8 store, so if you're already running the release preview you can go and download it right now for free. It'll give you a daily dose of geeky trivia right on your Windows 8 desktop.
Want to get the latest version of Windows 8 right now? This one is called the Release Preview, and it's available for download right now. There's a lot of little bugs resolved, the multi-monitor support has improved, and you should download it now.
Whether you live somewhere without 4G coverage, you live in a bad coverage zone, or you just want to conserve some battery life, it's extremely simple to disable 4G / LTE on the new 3rd generation iPad and switch to 3G instead, which uses less battery life.
After using Windows 8 for a while, I've come to the conclusion that removing the Start button from the Taskbar was a huge mistake. Here's how to make your own "Start" button that brings up the Metro Start screen—but doesn't waste any memory at all.
The reality is that it's pretty unlikely there will be many problems, but it has happened before. In either case, it's an interesting story with some pretty cool video of the storm. Check it out at the link below.
If you've used VLC player to play anything that has multiple audio tracks, you've probably noticed that it doesn't stick to the language you want it to—which is especially annoying when watching a series and you have to change language for every episode.
Yeah, you're right, the title of this article should make you laugh, and with good reason: it should be easy to shut down your PC, right? Well, Windows 8 makes it a little more confusing. Here's how to do it if you haven't figured it out already.
You've probably already been using hotkeys in Windows 7 and previous versions, so now that Windows 8 is out, all you need to learn are the new shortcut keys. Here are the important new keys in a short list that you can easily learn.
The latest Windows version was just released, and here's how you can get your hands on the Consumer Preview, otherwise known as the Windows 8 Beta, right now.
We've previously shown you how to modify the icon on an .EXE file, but if you've tried this you might find out that some apps and programs give you an error that says "This file has a non-standard resource layout… it has probably been compressed with an "EXE compressor". Here's how to fix it.
The Amazon Kindle Fire is a great tablet, but it's a little sparse when you first take the device out of the box and power it on. There are no books to read, no music and not very many apps. Prepare yourself before leaving the house with your new toy. Here are some things you'll want to do the first time you fire up your Kindle Fire.
Don't look now, but there's a ninja in my browser! Not only that, but I can switch between multiple profiles in Google Chrome with ease—which is extremely useful if you have more than one Google account.
If you've managed to get access to the newest version of the Twitter web site, also known as #NewNewTwitter, you might have noticed that the content is now on the right-hand side, which just feels unnatural. Here's how to fix it in Chrome or Firefox.
Hopefully you aren't reading this after a long night of sitting in the cold, fighting with other people to acquire a device that will be out of date in a month. Instead of shopping, it's time to give the gift of less sucktacular browsers.
Talk to any tech person, read any forum, and at some point you're sure to be told to update your drivers… but what does that really mean? And is it necessary to compulsively update your drivers? Here's our take.


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|Publication number
|Publication type
|Application number
|Publication date
|Apr 4, 1995
|Filing date
|Mar 30, 1993
|Priority date
|Feb 5, 1991
|Fee status
|Also published as
|Publication number
|Fletcher L. Hill, Nancy R. Jurestovsky, Douglas A. Holm, Gregory A. Pinkham
|Original Assignee
|Storage Technology Corporation
|Export Citation
|BiBTeX, EndNote, RefMan
|Patent Citations (6), Non-Patent Citations (2), Referenced by (82), Classifications (10), Legal Events (4)
|External Links: USPTO, USPTO Assignment, Espacenet
This is a file wrapper continuation Ser. No. 07/650,931, filed Feb. 5, 1991, now abandoned.
This invention relates to knowledge based systems and, in particular, to a hierarchical distributed knowledge based system that is used to implement a sophisticated machine initiated maintenance capability for a plurality of equipments, each containing a number of field replaceable units.
It is a problem in the field of processor controlled customer equipment to provide inexpensive and timewise efficient repair services. Sophisticated processor controlled systems typically require sophisticated failure evaluation systems to identify failed operational elements contained therein. In addition, highly skilled craftspersons are required to operate these failure evaluation systems and these craftspersons must typically be dispatched on a rush basis whenever a particular customer equipment has failed. The timely dispatch of a craftsperson is necessitated by the fact that the customer equipment represents a significant financial investment and the operation of the customer's business may be dependent on its continued operation. Therefore, numerous systems have been devised in order to detect, identify and even predict failures in sophisticated processor controlled customer equipment.
Existing failure evaluation apparatus typically perform a predetermined set of tests to identify the operational integrity of various subunits or components within the customer equipment. These failure evaluation tests are written by the manufacturer's engineers and are contained within the customer equipment when it is shipped to the customer by the manufacturer or are transported by the craftsperson to the customer site. These failure evaluation tests are either activated when a serious failure occurs in the customer equipment or are run in a background process on a routinely scheduled basis by the customer equipment. These failure evaluation tests typically identify that a failure has occurred and attempt to isolate the source of the failure so that the field engineer task is simplified since the failed unit is identified to a particular field replaceable unit (FRU) or a subsystem of field replaceable units. Existing failure evaluation systems also produce an alert to identify the occurrence of a failure so that the customer can request the dispatch of the field engineer. Some failure evaluation systems also contain the capability of directly communicating the failure condition to the field engineer office maintained by the manufacturer in order to bypass necessity of the customer performing this function.
In all existing failure evaluation systems, the effectiveness of the system is a function of the test routine that is preprogrammed into the customer equipment. It is a difficult and expensive proposition to update the failure evaluation apparatus contained in the customer equipment and virtually impossible to uniformly and concurrently update the failure evaluation apparatus in all customer equipments. Furthermore, multiple failure evaluation designs are typically maintained due to the diversity of models of customer equipments that are installed during the lifetime of a particular product. The management of the maintenance or failure evaluation systems as well as the provision of maintenance services to the customers is a very complex and expensive task.
The above described problems are solved and a technical advance achieved in the field by the hierarchical distributed knowledge based system of the present invention which functions in a machine initiated maintenance environment to provide efficient and timely maintenance of customer equipment. The hierarchical, distributed knowledge based system provides the failure evaluation function through the use of an expert or knowledge based system that is installed in the customer equipment. The knowledge based system makes use of a set of rules and hypotheses to operate on data collected from various points within the customer equipment to monitor the operational integrity of the customer equipment. This knowledge based system identifies the occurrence of a failure within the customer equipment and functions using its rules, hypotheses and collected data to isolate the source of the error in the customer equipment and, whenever possible, "fence" or isolate the failed field replaceable unit that has caused the error.
A significant additional attribute of this system is the provision of at least one more level of knowledge based system to provide a more global failure evaluation capability. In particular, the customer equipment knowledge based system is either directly connected or connected through a regional knowledge based system to a central knowledge based system that maintains data on all installed customer equipments. Therefore, the customer equipment knowledge based system operates on the data collected within the customer equipment to identify, locate and isolate problems occurring within that customer equipment. The customer equipment located knowledge based system also communicates with the regional knowledge based system to forward the data and conclusions collected from the customer equipment concerning the operational status of this equipment and the failures contained therein. The regional knowledge based system operates on this received data in view of the data collected from all customer equipments within the region served by the regional knowledge based system to provide a more sophisticated error identification, detection and replacement process since the regional knowledge based system has the benefit of receiving data from a plurality of customer equipments. The larger base of customer equipment provides a statistically more accurate perspective on the errors occurring within the customer equipments and their cause. Furthermore, the regional knowledge based systems communicate with a central knowledge based system to provide a global perspective in a manner analogous to that provided to the customer equipments by the regional knowledge based system.
This system executes multiple levels of analysis on the customer equipment. The first level is executed within the customer equipment and attempts to resolve the failure within the customer equipment. Absent a local resolution of the failure, the second level of analysis is initiated external to the customer equipment. The second level functions to validate the "reasoning" of the knowledge based system within the customer equipment, and determine whether to escalate the analysis to the next level or request human intervention if not resolved at this level. The third and any subsequent levels validates the reasoning of the lower level knowledge based systems based on a larger statistical base of information seen at this level.
This architecture has a further advantage of enabling the rule sets and hypotheses contained within the various knowledge based systems to be updated and modified by the knowledge based systems further up the hierarchy. Therefore, the "wisdom" input to the system by craftspersons at any level or by design engineers at the central location or acquired in viewing a statistically more valid cross section of customer equipments is passed through the hierarchy to each and every knowledge based system located within a customer equipment. This information propagation can be done on a global basis or on a case-by-case or need to know basis. Either way, it can be done automatically. The transfer of the new rules can concurrently take place for all customer equipment knowledge based systems over the communication paths that interconnect these systems. Furthermore, the loosely coupled architecture of this apparatus enables the use of a plurality of models of customer equipments and the associated differing sets of rules and hypotheses appropriate for those models of customer equipments.
Another advantage of such an architecture is the provision of a large test bed for the design engineers to field test rule updates before they are promulgated to all customer equipments. This architecture therefore enables up-to-date maintenance procedures to be available to each and every customer equipment at low cost to the manufacturer and also provides the manufacturer with a method of obtaining a significant amount of data that identifies the failure modes experienced by the installed customer equipments. The pooling of all of the data collected from all of the installed customer equipment enables the regional and central knowledge based systems to perform statistical analyses of the performance of the installed customer equipments without having to rely on the prior art fixed, single site failure reporting mechanisms and field replaceable unit repair records that provide a limited and sometimes myopic view of the performance of the customer equipment.
FIG. 1 illustrates the distributed hierarchical machine initiated maintenance system in block diagram form;
FIGS. 2 and 3 illustrate this apparatus in further detail;
FIG. 4 illustrates additional details of the isolate field replaceable unit function;
FIG. 5 illustrates the topology of the customer equipment;
FIG. 6 illustrates a typical format of a failure report;
FIG. 7 illustrates the process of generating composite failure events and failure report matching; and
FIG. 8 illustrates the details of a typical composite failure event.
FIG. 1 illustrates in block diagram form the hierarchical distributed knowledge based machine initiated maintenance system. A plurality of customer equipment 40-42 are illustrated connected to a central maintenance system 1 via corresponding communication links 50-53. Included in each customer equipment 40 or adjunct thereto is a machine initiated maintenance system 10 which functions to communicate with central maintenance system 1 in order to provide instantaneous and efficient error identification reporting and collection. Each customer equipment 40 can be directly connected to the central maintenance system 1 or, alternatively, a plurality of customer equipment 41, 42 can be connected to a regional maintenance system 30 and a plurality of the regional maintenance systems 30 can be connected to the central maintenance system 1. The maintenance system is hierarchically arranged with local customer equipment 40-42 being serviced by its associated internal maintenance system 10 and a pool of customer equipments 41, 42 and their associated maintenance systems 10 being serviced by a corresponding regional maintenance system 30. A pool of regional maintenance systems 30 are then connected to the central maintenance system 1. The sophistication and complexity of each level of the maintenance system can be selected to correspond to economic factors, such as the installed worth of the equipment that is so maintained. Therefore, the local maintenance system 10 may be of lesser complexity than the regional maintenance system 30 since it must be replicated in each customer equipment 40. The regional maintenance system 30 can be of increased complexity since it serves a plurality of customer equipments 41-42 and views the data collected from all of these systems to thereby obtain a broader perspective on error conditions. Similarly, the central maintenance system 1 can be a sophisticated and expensive system since it serves all installed customer equipment 40-42 and supports all the regional maintenance systems 30. The central maintenance system 1 maintains records of all failures that have occurred in all customer equipment 40-42 and can therefore detect failure patterns using this data that are beyond the scope of the ability of the regional 30 or local maintenance systems 10 due to the limited pool of data available to these systems.
Customer Equipment Architecture
Customer equipment 40 is typically constructed of a plurality of field replaceable units (FRU) 70-75, each of which performs a designated, well defined function. Additional elements may be provided in customer equipment 40 that are not field replaceable units, in that a craftsperson can not simply repair or replace these elements. However, for the purpose of simplicity of description, all functional subelements contained within customer equipment 40 are designated as field replaceable units whether indeed they can be physically replaced by a craftsperson in the traditional field replaceable unit sense. The physical configuration of the customer equipment 40 is not particularly pertinent to the concept of this invention and the term field replaceable unit should not be construed as any limitation on the operational abilities of the subject system.
Within each customer equipment 40 is a number of functional detection circuits 20 that monitor the operational status of the field replaceable units (70-75) contained in customer equipment 40. The functional detection circuits 20 can be part of field replaceable units 70-75 or separate elements and consist of the error detection, diagnostic and maintenance apparatus that is well known in the art. This apparatus is not disclosed in any further detail for the purpose of simplicity. The hardware and software that comprise functional detection circuits 20 transmit a failure report to local maintenance system 10 whenever the functional detection circuits 20 determine that one or more of the hardware or software components contained within customer equipment 40 has failed.
In order to enhance the effectiveness of the failure report process, the report is formulated to reflect the customer equipment architecture which typically is a plurality of processes which operate over paths that connect nodes. Each path interconnects at least two nodes and may incorporate elements of data transmission, process control signals, or both. The nodes typically incorporate functions which exist as subsets of physical field replacement units 70-75. It is possible for a node to be contained wholly within a field replaceable unit 70-75, or on a boundary of a field replaceable unit 70-75 interfacing with a path, or as a function which spans elements of more than one field replaceable unit 70-75.
In a manner analogous to the "normalization" of relational data, a composite generalized path may be described as containing all nodes necessary to describe a complete path. FIG. 5 illustrates this concept. A signal travelling from left to right through the circuit in NET 1 passes over a generalized path through the node network consisting of one node A, one node B, one node C, one node D and one node E. A generalized domain, then, is a map which shows a subset of the generalized path. Nodes B, C and D, for example, illustrate a generalized domain subset of the generalized path A, B, C, D, E.
A process, however, uses a very specific path under very specific rules. For instance, if node C1 is a controlling processor which is to obtain a complete generalized path through the equipment, it must arbitrate for or otherwise obtain a node A, then a node B which is physically linked to a node A by a path, then a path to itself, and so on. One specific domain acquired by node C1, might be Node A1, Node B1, Node C1, Node D2, Node E2.
If an operation does not require an entire generalized path, the generalized domain describes the subset of the generalized path that is used. A generalized domain consisting of Nodes A, B, C and D, then, has a specific domain which describes exactly which node A, B, C and D are in use. One such specific domain might be Node A1, Node B1, Node C1 and Node D1.
The specific domain is used to describe any set of resources in use during an operation. If Node C1 detects an error during the operation described above, valuable information is obtained when Node C1 identifies the specific domain consisting of all resources which were in use at the time of the failure, in addition to indicating any symptoms of the failure.
Local Maintenance System Architecture
Local maintenance system 10 includes an internal expert system 11 and an associated database 12 that contains a table of all errors detected by functional detection circuits 20. Also included in maintenance system database 12 is a field replaceable unit dictionary 13. This element defines the field replaceable units 70-75 contained within customer equipment 40 and their interconnection such that this data and the operational diagnostic rules can be used by expert system 11 to diagnose and isolate the system failures to a single failed field replaceable unit 70-75 in customer equipment 40. Machine initiated maintenance transceiver 15 functions to establish and maintain a data communication connection with the central maintenance system 1 via the associated communication lines 50. Machine initiated maintenance transceiver 15 also provides a link with any other local error reporting systems such as Service Information Message (SIM) system 16 connected to host computer 60.
In operation, the functional detection circuits 20 identify failures that occur within customer equipment 40. The amount of data provided by functional detection circuits 20 is a function of the complexity of this apparatus. Local maintenance system 10 receives the failure report from functional detection circuits 20, and stores this data in database 12 to create a history log of all failures in customer equipment 40. Expert system 11 analyses the failure report received from functional detection circuits 20 using the rules and hypotheses 14 programmed into internal expert system 11. Internal expert system 11 can retrieve additional data from sensor and data collection points within customer equipment 40 or can activate failure evaluation capabilities contained within customer equipment 40 in order to collect additional data concerning the operational status of customer equipment 40 as well as perform dynamic reconfiguration (fencing) in order to prove or disprove a hypothesis, or remove a field replaceable unit from operation. The rule set 14 contained within internal expert system 11 as well as the field replaceable unit dictionary 13 enable the internal expert system 11 to isolate the source of the detected error to a single or at least a small number of field replaceable units 70-75 contained within customer equipment 40. Additionally, internal expert system 11 assigns a severity level to the detected failure as an indication of the appropriate level of maintenance response for this detected error.
The processing of errors is a function of the severity level assigned to the detected errors. Errors can be simply recorded and the identified failed field replaceable unit monitored or a low level alert generated to indicate to maintenance personnel that a noncritical unit within customer equipment 40 has failed. A communication connection can be established via machine initiated maintenance transceiver 15 to the regional 30 or central maintenance facility 1 to request the immediate dispatch of repair personnel when a critical error has been detected and significantly effects the functioning of customer equipment 40.
A second function performed by internal expert system 11 is the isolation function where the failed field replaceable unit 70 is disabled, or reconfigured, or isolated within customer equipment 40. The exact manner in which this is accomplished is a function of the architecture of customer equipment 40 and the nature of the field replaceable unit 70 that failed. The isolation function can be as simple as preventing the failed field replaceable unit 70 from being accessed by the control elements of customer equipment 40.
Internal Expert System Architecture
FIGS. 2 and 3 illustrate on a block diagram level the architecture of internal expert system 11. Internal expert system 11 is a special purpose expert system engine, operating in real time, which is tied to a relational/object database 12. Internal expert system 11 includes a facts database which represents the accumulated failure reports, a set of hypotheses (the suspect field replaceable unit list) and an inference engine which includes the rule and procedure execution process. This expert system can learn via recursion and rules modification. This rules database can also be modified from a remote location by either the regional expert system 30 or the central expert system 1. The architecture of the internal expert system 11 illustrated in FIGS. 2 and 3 consists of two major subportions. Prethreshold processing 201 represents the processes that are operational in internal expert system 11 prior to a fault in the associated customer equipment 40 reaching a level of criticality or a sufficient number of instances to require activation of post threshold processing 202 which represents the isolation, maintenance and recovery portion of internal expert system 11.
In this description the term failure domain is used and this term denotes the boundaries within which a given failure operates. The failure domain includes a number of aspects: physical, temporal, severity, persistence, threshold, etc. A number of repetitions of a failure may be required before the failure domain can be established with any precision. This threshold can be varied for each different failure symptom or class. It is obtained and modified empirically and shows up in the system as a new or revised object. The failure management process accrues failure information until a clear picture of the failure domain emerges. At that point a transition occurs to permit the embedded expert system process to perform isolation based on information relating to the failure domain. A composite failure event (CFE) is associated with each emerging failure domain and identifies the states that the failure domain has passed through and summarizes what is currently known about the failure domain. The prethreshold processing block 201 performs the composite failure event creation and the data accumulation.
Failure Report Structure
A multi-path architecture such as that illustrated in FIG. 5 permits a detecting processor to coordinate failure recovery within the same domain, within a partially overlapping domain, or on a totally different domain. The object of failure recovery is to complete the customer process. While doing so it is possible to gain considerable insight into a detected failure.
The failure report provides concise summary failure data from the original occurrence as well as information indicative of each recovery step taken during an attempt for customer equipment 40 to recover from the failure. Included in the failure report is a definition of the failing path and each path attempted or the successful path that was used to overcome the failure. In addition, fault symptom codes are provided for the initial event and subsequent recovery actions. Corresponding information is provided about the operation that was in progress in customer equipment 40 at the time that the failure occurred.
Within the failure domain noted above, the following components are included:
______________________________________1. Physical Locale: An operation attempting to use a component bounded by the locale will result in the failure.2. Persistence: Measure of the repeatability of the failure. Low persistence indicates transience.3. Functional/ A set of functions Operational and/or operations Boundary which result in this failure.4. Severity: The level of degradation of system performance which results from this failure.5. Detectability: The symptoms by which the failure is identified.______________________________________
The detecting processor initializes a failure report 600, in which it places initial symptom data 601 and describes the specific domain 602 in operation at the time of the failure, as illustrated in FIG. 6. It then attempts to recover the operation on the same specific domain. Each recovery action increments a count corresponding to that specific domain. This activity establishes the persistence of a failure within the specific domain. If the processor completes the customer operation successfully on the original specific domain, the failure activity is complete and the failure report 600 is sent to the failure management system. If it did not successfully recover within a retry threshold, it allocates a path which is different in some respect from the original failing path and attempts recovery there. The new specific domain 603 is appended to the original failure report 601, 602. A count of the number of attempts is maintained within each specific domain field. The processor continues to vary the specific domain in use until either the operation is successful or the processor determines that recovery options are exhausted and the system cannot recover from the failure. Each specific domain variant is appended to the failure report 600 along with a count of the number of attempts on that specific domain. When either the operation succeeds or the processors give up, the failure activity is complete, and the failure report 600 is sent to the failure management system. It is possible, but not necessary, to indicate observed failure symptom variants with the domain in which they were observed. In this way, the failure report 600 is able to condense many discrete failure detections into a single informative record.
In operation, the functional detection circuits 20 detect a failure within one of field replaceable units 70-75 and produce a failure report 600 indicative of the failure that has been detected. The failure report 600 is input to the detect new failure report process 211 which compares the domain 602 and symptom 601 information of the received failure report 600 with those previously received and those for which a composite failure event has been created.
Composite Failure Event
A composite failure event 701 is formed from a failure report 705 when that failure report 705 describes a failure occurring in a specific domain which has not been observed before. The composite failure event 701 accumulates failure information to form a composite image of events which are occurring within a failure domain, and tracks the failure domain throughout its life cycle. Each composite failure event 701 is given a unique identity which is used to associate all events which may be logged, as illustrated in FIG. 7.
When a failure report 705 is received by the failure management system, the initial failure symptom 601 is converted to a generalized domain from domain database system 216 which indicates the paths and nodes on which that failure is typically observed. These observations are the result of collecting and analyzing empirical results within a central expert system environment. Additionally, the failure symptom is associated with a severity threshold,a persistence threshold and a characteristic impact to normal operation, also empirically obtained. It is important to note that the generalized domain 610 for the failure may be different in some particulars from the generalized domain observed during operation. Some correlation will always exist. The threshold 804 and domain 802,803 information from the initial detection are retained in the composite failure event 701.
The failure's generalized domain 610 is converted to a "failure specific domain" 802, 703 by using information embedded in the first operational specific domain 601 in the failure report. The failure specific domain 703 is then matched 704 against all failure specific domains 802 located within existing composite failure events 702. If no match is found, a failure has occurred which does not fit into the profiles of other failures which are currently being tracked. A new composite failure event 701 is created to track the new failure specific domain.
Isolation Expert System
FIG. 8 illustrates the insertion of a failure report into a composite failure event 701. Once the failure specific domain has been matched to a composite failure event specific domain, the persistence count is compared to the persistence threshold 804. If exceeded, the composite failure event 701 is sent to the isolation expert system 301 for isolation. If the persistence threshold is not exceeded, the count of events 805 is incremented to indicate the receipt of a failure report. This count is compared to the severity threshold 804. If exceeded, the composite failure event 701 is sent to the isolation expert system 301 for isolation.
Once the composite failure event 701 has been sent to the isolation expert system 301 for isolation, it is flagged so that the arrival of a subsequent failure event does not cause additional isolation.
Pre Threshold Processing
If a composite failure event has previously been created 702, the detect new failure process 211 transmits data to increment counter 212 to increment the count of failures for this designated composite failure event. The increment counter process 212 retrieves the presently stored accumulated count 805 from CFE database 217 and increments this count by one and updates this-information in the CFE database 217. This updated data is then compared by threshold detector process 213 which determines whether the accumulated count of events 805 for this composite failure event has exceeded the accumulation threshold 804 that was assigned to this failure domain when the composite failure event was first created and the failure domain was inserted into the composite failure event. If the threshold is not exceeded, processing terminates. If however the threshold assigned to this particular composite failure event is exceeded, threshold detect process 213 activates threshold controller 215. Threshold controller 215 passes control to post threshold processing 303.
If the received failure report 705 can not be associated with an existing failure 702, process 211 creates a new composite failure event 701. It is accomplished by process 211 activating threshold controller 215 which creates a new composite failure event. This is accomplished by activating process 214 which is the create composite failure event process which retrieves data from the failure domain database 216 in order to create a new composite failure event. The domain data received with the failure report 705 is used to access the domain table in the domain database which supplies threshold and severity data for the composite failure event.
Post Threshold Processing
FIG. 3 illustrates the post threshold process 303 and its interaction with various databases and with the isolate field replaceable unit process 301. The post threshold processing element 303 operates in conjunction with the isolate field replaceable unit element 301 to perform the isolation processing step, including updating the suspect field replacement unit list contained in database 310 and the rule database 309. If the failure presently analyzed is a recursion event, then the detect recursion element 302 determines that this failure is a replication of priorly detected failures and adjusts the suspect FRU list 310 for the composite failure event to eliminate the FRU from consideration whose fencing or replacement caused the recursion flag to be set. This apparatus also executes the rules contained within rule database system 309 to remove as many suspect field replaceable units as possible from the suspect field replaceable unit list contained in the suspect field replaceable unit list database 310. The rules may invoke diagnostics, examine data, isolate potential failed units, in order to eliminate field replaceable units from the suspect field replaceable unit list. The goal of the process is to focus on a single likely field replaceable unit that is causing the detected failure. A guided field replaceable unit process 307 is included to interface with a craftsperson to manually replace a failed field replaceable unit and test the replacement field replaceable unit installed by the craftsperson in place of the failed unit. The isolation process executed in element 301 terminates either when there are rules left but no more field replaceable units in the suspect field replaceable unit list or when the rule action is complete.
Isolation Process
FIG. 4 illustrates further details of the isolate field replaceable unit process 301. This process sets up the suspect field replaceable unit list using the domain identification from the composite failure event as a key and translates from the generic domain to the specific domain. The suspect field replaceable unit list is reduced by three mechanisms. First, if the composite failure event recursion trigger is set, then a member of the suspect field replaceable unit list that triggers the recursion is removed. Second, the suspect field replaceable unit list is modified by path coincidence, overlaying all paths from a number of failure reports related to this composite failure event identification. Finally, the rule set pertaining to the domain is invoked and allowed to run to completion. Rules continue to execute in process 407 even after exhaustion of the suspect field replaceable unit list since some rules are command oriented and require execution regardless of the suspect field replaceable unit list. After the rule execution is complete in process 407, the results are used to update the suspect field replaceable unit database 310, the composite failure event database 217, the failure report log 308 and the isolation database system 406.
The failure specific domain 802 contained within the composite failure event (FIG. 8) indicates all nodes which can be suspected as a cause of the failure mode represented by the composite failure event. The specific nodes can be placed within the physical field replaceable unit architecture, a process which yields a suspect FRU list 809 (SFL).
The isolation process seeks to eliminate as many suspect FRUs as possible from the suspect FRU list and rank the remaining members in order of likelihood that they caused the problem. The coincident domain 807 (FIG. 8) within the composite failure event figures strongly in this analysis, predisposing the results toward those nodes which were involved in the majority (if not all) of failure events. This may be implemented as a logical AND across all operational specific domains, or as a more sophisticated counting system in which each element of the domain is counted for each appearance.
If at any time a member of a SFL is replaced, a recursion flag 810 is set within the composite failure event (FIG. 8). If a subsequent failure occurs that falls within the failure specific domain (and hence the composite failure event), it is immediately apparent that replacement of the field replaceable unit did not resolve the failing condition. The recursion flag forces a new round of isolation to occur on the composite failure event (as described above) after first eliminating the replaced member of the SFL from consideration. The result is a new SFL with a new ranking.
When a member of the SFL is replaced the composite failure event is placed in an interim closure state, in addition to setting the recursion flag. This state is maintained for a predetermined length of time which is sufficient to ensure that the failure has been resolved. At the expiration of the interim closure interval the composite failure event is placed in a closure state, at which time it is logged and eliminated from active comparison with new failure reports.
Human Input
Human input to the expert systems is allowed at any level, since it will be propagated to all levels through system interaction. It occurs in response to Machine Initiated Maintenance events 410.
The MIM event may reveal one or more Suspect FRUs, or no Suspect FRUs at all. The former case requires FRU change interaction; the latter case is known as an Engineering Alert MIM because it typically involves central expert system and engineering resources to assist in problem resolution.
The unique identity of the composite failure event is also contained in the MIM event, and provides a problem reference which is used by the craftsperson when replacing FRUs to resolve the MIM.
Where one or more Suspect FRUs are indicated in the MIM, the craftsperson invokes an interactive dialogue called Guided FRU Replacement 307, or GFR. The craftsperson uses GFR 307 to select the composite failure event identity for which the MIM was sent, and selects the FRU to be replaced from the SFL that is continued in the composite failure event. GFR 307 in turn initiates fencing at the required level so that the FRU can be replaced without removing subsystem power, and encourages the craftsperson to proceed with the replacement. GFR confirms the replacement and invokes a series of validation diagnostics which test the FRU in isolation. On successful completion, GFR places the FRU in a closely-monitored functional operation with the craftsperson present. Following this, GFR sets the recursion flag (8.10) in the composite failure event, and alters the state (806) of the composite failure event to reflect an initial closure of the event.
All diagnostic and FRU change information is captured in the failure report log 308, which also contains the underlying failure reports. As with the failure reports, diagnostic and FRU change information are keyed with the composite failure event's unique identity. This permits internal or external reconstruction of the problem.
In some cases, however, the local expert system 11 is unable to identify the cause of the problem with any certainty: that occurs, for instance, when there are no suspect FRU list members. This can result from an incorrect diagnosis, faulty FRU replacement technique on the part of the craftsperson, a class of customer replaceable unit defect which permeates a population of a given FRU, or from certain software defects. In all of these cases, the isolation engine 301 is unable to arrive at an SFL and dispatches an Engineering Alert MIM.
The Engineering Alert MIM is directed to the MIM Receiver (61), which reviews the information received from the local expert system 11 and validates its rule set based on current universal knowledge. If the technical expert system 63 is aware of a recent solution (such as a software release which fixed a defect), it propagates that information downwards. Otherwise it alerts central engineering expertise that human assistance is required. In this way engineering resources may be concentrated on the class of problems that are new or out of the scope of accumulated expertise. Technical expert system (63) also suggests courses of action based on problem sources which are known to be excluded or non-contributing to a problem.
When the problem resolution is discovered it is conveyed in the form of new rules and hypotheses to the technical expert system 63 by the engineer. All subordinate systems which are afflicted with the failure are scheduled by the central system to receive the resolution.
An additional level of analysis is provided by the corporate expert system (62). It evaluates failure trends and FRU reliability. It applies the same method of composite failure event creation and isolation to evaluate failure within FRUs, at the component level. It evaluates across the broad spectrum of available failure information, using more explicit domain information to trace paths within FRUs. It matches its predictions against results obtained by post-mortem examination of returned FRUs, and issues an alert when a component exceeds reliability standards. The system may discriminate among those component failures which are universal to the component and those component failures which appear only in certain applications.
Human interaction with this system is provided at a level analogous to GFR, in which the system guides the reliability engineer in his evaluation of a failed FRU, and the reliability engineer responds with his observations.
While a specific embodiment of this invention has been disclosed, it is expected that those skilled in the art can and will design alternate embodiments of this invention that fall within the scope of the appended claims.
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|Recommendation of relevant information to support problem diagnosis
|Dec 17, 2009
|Jul 24, 2012
|Hewlett-Packard Development Company, L.P.
|Field replaceable unit acquittal policy
|Mar 12, 2010
|Oct 30, 2012
|Ipventure, Inc.
|Method and system for managing computer systems
|Mar 21, 2006
|Feb 26, 2013
|At&T Intellectual Property I, L.P.
|Security scanning system and method
|May 3, 2011
|May 14, 2013
|Apple Inc.
|Systems and methods for diagnosing and fixing electronic devices
|Apr 2, 2009
|Oct 29, 2013
|Xilinx, Inc.
|Method and apparatus for processing an event notification in a concurrent processing system
|Feb 25, 2013
|Dec 3, 2013
|At&T Intellectual Property I, L.P.
|Security scanning system and method
|Jan 21, 2011
|Dec 31, 2013
|Xerox Corporation
|Mobile screen methods and systems for collaborative troubleshooting of a device
|May 8, 2007
|Feb 11, 2014
|Xerox Corporation
|Dynamic ranking of service actions
|Aug 28, 2001
|Sep 16, 2014
|Inventio Ag
|Apparatus and method for using equipment remote monitoring to generate automated product sales offerings
|Oct 29, 2012
|Apr 28, 2015
|Ipventure, Inc.
|Method and system for managing computer systems
|Oct 28, 2009
|Sep 1, 2015
|Novell, Inc.
|Techniques for parallel business intelligence evaluation and management
|Oct 29, 2013
|Nov 24, 2015
|At&T Intellectual Property I, L.P.
|Security scanning system and method
|Oct 4, 2001
|May 16, 2002
|Jean-Patrick Azpitarte
|System for remotely managing maintenance of a set of facilities
|Aug 28, 2001
|Mar 6, 2003
|Robibero Vincent P.
|Apparatus and method for using equipment remote monitoring to generate automated product sales offerings
|Apr 14, 2003
|Nov 20, 2003
|Sun Microsystems, Inc.
|Method and system for storing field replaceable unit operational history information
|Apr 14, 2003
|Nov 20, 2003
|Sun Microsystems, Inc.
|Method and system for storing field replaceable unit dynamic information using tagged data elements
|Apr 14, 2003
|Nov 20, 2003
|Sun Microsystems, Inc.
|Method and system for storing field replaceable unit static and dynamic information
|Apr 14, 2003
|Nov 20, 2003
|Sun Microsystems, Inc.
|Method and apparatus for disabling defective components in a computer system
|Apr 14, 2003
|Dec 25, 2003
|Sun Microsystems, Inc.
|Method and system for configuring a computer system using field replaceable unit identification information
|Jul 12, 2001
|Mar 4, 2004
|Israel Beniaminy
|Method and system for sharing knowledge
|Apr 14, 2003
|Apr 22, 2004
|Sun Microsystems, Inc.
|Field replaceable unit (FRU) identification system tool
|Jul 10, 2003
|Jun 17, 2004
|Peters Gerret Martin
|Method and system to facilitate reporting results of a defect inspection
|Oct 31, 2003
|Jul 22, 2004
|Thomas Arend
|Identifying solutions to computer problems in main system by service system
|Apr 14, 2003
|Aug 5, 2004
|Sun Microsystems, Inc.
|Method and system for storing field replaceable unit repair history information
|Oct 31, 2003
|Aug 5, 2004
|Thomas Arend
|Identifying solutions to computer problems in client/server system
|Oct 31, 2003
|Aug 5, 2004
|Thomas Arend
|Identifying solutions to computer problems in main system by service system in distributed system landscape
|Feb 13, 2003
|Aug 19, 2004
|King James E.
|Method and apparatus involving a hierarchy of field replaceable units containing stored data
|Jun 23, 2004
|Dec 23, 2004
|Benoit Beaudoin
|System and software to monitor cyclic equipment efficiency and related methods
|Jul 16, 2004
|Jan 20, 2005
|Nec Corporation
|Fault recovery system and method for adaptively updating order of command executions acoording to past results
|Jan 13, 2004
|Aug 25, 2005
|International Business Machines Corporation
|System and method for achieving autonomic computing self-healing, utilizing meta level reflection and reasoning
|Jun 1, 2005
|Dec 22, 2005
|Nec Corporation
|Failure recovery apparatus, failure recovery method, manager, and program
|Sep 15, 2003
|May 4, 2006
|Thomas Arend
|Identifying solutions to computer problems by expert system using contexts and distinguishing versions
|Nov 23, 2005
|Sep 7, 2006
|Xerox Corporation
|Bi-directional remote visualization for supporting collaborative machine troubleshooting
|Mar 21, 2006
|Sep 27, 2007
|Sbc Knowledge Ventures L.P.
|Security scanning system and method
|Sep 15, 2006
|May 29, 2008
|John Charles Elliott
|RFID Active/Passive Tag Identifying Failed Sub-CRU and Location within Higher Level CRU
|May 8, 2007
|Nov 13, 2008
|Xerox Corporation
|Dynamic ranking of service actions
|Feb 8, 2008
|May 20, 2010
|Herrmann Juergen
|Method and system for determining reliability parameters of a technical installation
|Mar 12, 2010
|Jul 29, 2010
|Saumitra Das
|Method and system for managing computer systems
|Oct 28, 2009
|Feb 17, 2011
|Carter Stephen R
|Techniques for parallel business intelligence evaluation and management
|Dec 17, 2009
|Jun 23, 2011
|Howard Calkin
|Field replaceable unit acquittal policy
|Dec 17, 2009
|Jun 23, 2011
|Howard Calkin
|Analysis result stored on a field replaceable unit
|May 3, 2011
|Aug 25, 2011
|Apple Inc.
|Systems and methods for diagnosing and fixing electronic devices
|Oct 31, 2002
|May 6, 2004
|SAP Aktiengesellschaft
|Identifying solutions to computer problems in client/server system
|Dec 21, 2002
|Jul 17, 2003
|Endress + Hauser Process Solutions Ag
|Method for maintaining a production installation
|Dec 21, 2002
|Dec 4, 2003
|Endress & Hauser Process Solut
|Method for maintaining a production installation
|U.S. Classification
|International Classification
|Cooperative Classification
|European Classification
|Sep 29, 1998
|Fee payment
Year of fee payment: 4
|Sep 23, 2002
|Fee payment
Year of fee payment: 8
|Oct 23, 2002
|Maintenance fee reminder mailed
|Oct 4, 2006
|Fee payment
Year of fee payment: 12


text:
Dip & Devour and Peanut Butter Melts
New Face, Same Great Taste
a new addition to its Dip & Devour line ….. Peanut Butter Melts. It tastes like rich and creamy peanut butter. Perfect for dipping celery, apples or bananas, versatile to dip with anything you would like to add some peanut butter flavor.
Dip & Devour is unveiling a new look. Already one of Tropical Foods best sellers, Dip & Devour has a new, bold brand to go along with the same delicious taste. Packaged in a resealable and microwavable container, Dip & Devour products melt easily with the perfect consistency and can be reheated the next day or week. It's as easy as melt, dip, repeat.
Dip & Devour is designed with one thing in mind, to give the consumer a user-friendly dipping experience. Many products in the retail market are packaged in flimsy containers, melt inconsistently and are difficult to work with. We want to give consumers a perfect dipping experience.
290530, Peanut Butter Melts, 12/6oz
290520, Milk Dip & Devour, 12/6oz
290510, Dark Dip & Devour, 12/6oz
290500, White Dip & Devour, 12/6oz


text:
10:00 pm
Survival: Lives in the Balance "Fit for Life (Bangladesh)" The episode chronicles two births. One mother has her baby at home in rural Bangladesh with a traditional midwife with no medical training. Another young woman gives birth in a clinic with the aid of medical professionals and has been coached through her pregnancy by a health specialist. Part 4 of 4G
10:51 pm
Competitive Spirit "Medal Quest" Athletes from a range of sports: sprinting, wheelchair tennis, sitting volleyball, cycling, discuss, and more - agree: It all comes down to heart. D
10:55 pm
Alana Nichols: My Competitive Spirit Kicked In "Medal Quest" Alana Nichols of the women's wheelchair basketball team admits she likes going, "really fast." I love feeling my heart beat," she says. Her competitive spirit took over when she started playing wheelchair athletics and now she's the first woman to win gold in both the Summer and Winter Paralympics. D
11:00 pm
New Recruits A battalion of jet-setting business students has a radical plan to end global poverty: charge poor people for goods and services. This evocative, edge-of-the-seat thrill ride along a road paved with good intentions is narrated by Rainn Wilson (NBC's The Office). The students work with startups, and peddle drip irrigation in Pakistan, LED lights in India and toilet service in Kenya.G


text:
Arts, Performing Arts, Society & Culture, Personal JournalsFollow
|Performing Arts
|Top 200
Dramatic tales, killer beats and the edgiest new talent in storytelling come together for a weekly radio hour hosted by Glynn Washington.
July 4th, 2014
Episode 267 of 725 episodes
It's summertime. Nothing better than going to the woods, setting up your tent... and at nightfall, it's time to tell scary stories. On Snap Judgment, from PRX and NPR, we proudly present "Campfire Tales."
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Welcome to the daily audio workout for your head.


text:
Serves 2
Frozen Smoothies
Always place the lid securely on the blender before processing. If the recipe contains more than five ice cubes, follow the instructions on page 274 of the book, according to whether you have an Ice Crush setting. If the recipe does not contain more than five ice cubes, blend on Low for 30 seconds. Gradually (if possible) increase speed to High and blend for an additional 30 seconds or until smooth.
1 cup (250 mL) chocolate milk
1 cup (250 mL) frozen pitted cherries
1/2 cup (125 mL) chocolate frozen yogurt
(see recipe on page 292 of the book)
In blender, combine chocolate milk, cherries and frozen yogurt. Process as directed until smooth.
You can substitute 6 frozen chocolate milk cubes for the frozen yogurt in this smoothie.
The Smoothies Bible
by Pat Crocker
Published by: Robert Rose Inc.
Distributed by: Firefly Books
288 pages/100 illustrations
Price: $18.95 paperback
Recipe reprinted by permission.
This page created June 2003
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text:
Time to get ho-ho-horny! Read More
Studio: Doghouse Digital
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Stars: Bella Baby Denisa Heaven Keywords: Big Dick, Big Tits, Uniform, Black Hair, Red Head, Big Ass, Orgy
Stars: Rachel Evans Keywords: Black Hair, Big Tits, Big Dick, Big Ass, Orgy, Uniform
Stars: Samantha Jolie Barra Brass Keywords: Blonde, Big Dick, Big Tits, Uniform, Fishnet, Red Head, Big Ass, Orgy
Time to get ho-ho-horny! It's a wet and wild Xmas Orgy extravaganza. Let's hope your gifts contain naughty sex toys and eager slut bunnies. These festive holiday-seekers are way more naughty than nice as the tits come out flapping and the dicks come out banging. Doghouse brings you three incredible high-quality scenes of awesome holiday orgy madness.
DVD Features:
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Top Definition
A french last name created in the long time ago by the beaubeaux forefather. He was an incredibly savage man who had six intelligent and successful children with his beautiful wife. This led to a re-definition of the last name beaubeaux to mean intelligent, handsome/beautiful, strong-willed, and kind. After his descendents left France to come to America, they changed the spelling to Bobo so the grammar-stupid Americans could pronounce it.
(Old woman speaking)That beaubeaux got my family out of the depression!
by Chadd February 25, 2005
The Urban Dictionary Mug
One side has the word, one side has the definition. Microwave and dishwasher safe. Lotsa space for your liquids.Buy the mug
The Urban Dictionary T-Shirt
Smooth, soft, slim fit American Apparel shirt. Custom printed. 100% fine jersey cotton, except for heather grey (90% cotton).Buy the t-shirt


text:
Top Definition
Giving another person a hateful stare, instead of dignifying them with anything else.
Man, he tried saying what's up to me, but i just mean bugged the shit out of him
by xFaux Realx March 11, 2009
The Urban Dictionary Mug
One side has the word, one side has the definition. Microwave and dishwasher safe. Lotsa space for your liquids.Buy the mug
The Urban Dictionary T-Shirt
Smooth, soft, slim fit American Apparel shirt. Custom printed. 100% fine jersey cotton, except for heather grey (90% cotton).Buy the t-shirt


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Select the color for your
1990 Mercedes-Benz Cls Class
below by clicking on any item in the corresponding row. After the color is selected, just click the "NEXT" button to see the products we offer with that color!
Make Note:
The code on your identificaiton sticker will normally have many numbers in it with no prefix identifying a number as a paint code. The paint code will either be three or four digits. Some times the code will have a prefix of DB but this is not consistant. Click here for Mercedes Benz examples.
Call 1-888-710-5192.
We probably have it.
The paint was a perfect match, I would use you stuff anytime I need it. Happy to recommend it to anyone.
Many thanks!
I have used Automotive Touch Up on several cars and find that it does the easily and the color match is excellent.
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text:
zifan Review
Cheap quality chairs
Bought these as a gift and had them shipped to my friend's house. I just saw them and was very disappointed in the quality. The armrests are a very cheap plastic, and the frames no better. They look like something you would buy at a local discount store for $20 each, not even close to the quality you would expect from the price. I doubt they are going to last very long. Very disappointed, especially since they were a gift. Would not recommend them at all.
- How accurate was the sizing? ok
- Please tell us about the quality of the product. Fair to poor quality
- Was the product free of any manufacturer defects? Yes
Was This Review Helpful?


text:
- The Twelve Gifts of Contact Improvisation #1
- How Do We Give Feedback in Contact iImprovisation?
- First Video from Salt Spring Island, BC
- After Chopping Off All The Arms That Reached Out To Me…
- My Confession About Leading Warm Ups
- Another Score to Dance With
- A Score to Dance With
- The Road Less Travelled By: Really?
- What I Pray For
intimately rooted in the texture of time
Martin Keogh | Blog Posts


text:
LEE COUNTY, FL - Former Lee County deputy Piotr Urbanski arrested for not only possessing marijuana but growing it with his girlfriend Shannon Clancy on their lanai.
The Lee County Sheriff's Office found dried marijuana in the kitchen, two pipes for smoking, and 23 live plants on the lanai. Seven additional plants were found in a small trash can on the porch.
Sheriff Mike Scott tells us the couple claims they had a reason for growing it: "His story was that he doesn't use it and she does for medicinal purposes and whatever. It doesn't matter. It's illegal it's a crime," said Scott.
Urbanski was only with the Lee County Sheriff's Office for about a year and now he's out -- Sheriff Scott wants to reassure the community when people commit crimes, they go to jail.
When he applied to LCSO, Urbanski admitted he used Marijuana three times in 2007 for experimentation.
Sheriff Scott says his office does very thorough background checks, but in the future those might include going to the applicant's home and checking that out as well...
(click pic to continue reading)
Via Billy Corben


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Obergurgl is situated at 1.930 m above sea level in the province of Tyrol. The community has 3.423 inhabitants and covers an area of 466.9 km².
Mean annual temperature is 2,5 degree Celsius, annual precipitation is 921,5 mm. Rainfall is at its highest in August at 110,2 mm, at it's lowest in December at 43,3 mm. It's warmest in July, coolest in January.
Located at 1930m and surrounded by Tyrol's highest mountains, the high Alpine holiday resort of Obergurgl is rightly called the "diamond of the Alps".
Due to the high altitude the ski area of Obergurgl – Hochgurgl is the first one to start the winter season in Austria. Lifts open for skiers and boarders in mid-November. In 1998 the two ski resorts of Obergurgl and Hochgurgl were connected by a modern panorama lift. Skiers and boarders can enjoy a total of 110 piste kilometres for all levels of ability. Complete perfect winter holidays with a snowshoe walk or a toboggan run in the evening.
Obergurgl is very well known for its exclusive hotels and outstanding restaurants. 24 hotels are of the highest hotel category (four and five stars) and guarantee top quality. Enjoy a glass of champagne in the panorama bar "Top Mountain Star" at the 3080m Wurmkogel Mountain and maybe you can even spot the famous Italian Dolomites while good weahter conditions.
In summer this mountain village is the ideal starting point for numerous hikes and mountain biking tours right to the glacier. You may even cross one of the old and secret smuggler's trails, which are between the boarders of Austria and Italy. You can also take a short trip to South Tyrol via the Timmelsjoch. Holidays in Obergurgl – a special experience!
Hotel Obergurgl
Very close: Ötz – Hochötz, Sölden, Hochgurgl im Ötztal
Hotel in: Sautens, Ötz – Hochötz, Umhausen, Längenfeld, Hochsölden, Zwieselstein, Obergurgl, Hochgurglferatel>Webcams / weather>Austria>Tirol>Obergurgl
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text:
Chicken Pork Satay
|Skinned boned chicken breast halves
|16 Ounce, cut into 1/4-inch-wide strips (Four 4 Ounce Pieces)
|Lean boneless center-cut loin pork chops
|1 Pound, cut into 1/4-inch-wide strips
|Coconut cream
|1⁄2 Cup (8 tbs)
|Lime juice
|3 Tablespoon
|Vegetable oil
|1 Tablespoon
|Teriyaki sauce
|1 Tablespoon
|Ground coriander
|1⁄4 Teaspoon
|Ground red pepper
|1⁄8 Teaspoon
|2 Clove (10 gm), crushed
|Chunky peanut butter
|2⁄3 Cup (10.67 tbs)
|2⁄3 Cup (10.67 tbs)
|Teriyaki sauce
|1⁄4 Cup (4 tbs)
|Rice wine vinegar
|2 Tablespoon
|Ground red pepper
|1⁄4 Teaspoon
|3 Clove (15 gm), crushed
|Sweet red pepper
|1 Large, seeded
Place chicken and pork in a heavy-duty, zip-top plastic bag.
Combine cream of coconut and next 6 ingredients; pour over meat.
Seal bag, and marinate meat in refrigerator 4 hours, turning bag occasionally.
Soak 24 (6-inch) bamboo skewers in water 30 minutes; set aside.
Combine peanut butter and next 5 ingredients in container of an electric blender; cover and process until smooth.
Set aside.
Drain meat; discard marinade.
Thread chicken and pork evenly onto skewers.
Cut sweet red pepper into 12 (1 1/2-inch) squares.
Cut each square diagonally in half, forming 24 triangles.
Place 1 triangle on the end of each skewer.
Place half of skewers on rack of a lightly-greased broiler pan.
Broil 5 1/2 inches from heat (with electric oven door partially opened) 4 minutes on each side or until chicken and pork are done.
Transfer to a serving platter.
Repeat procedure with remaining skewers.
Recipe Summary
Rate It
Nutrition Rank
Nutrition Facts
Serving size: Complete recipe
Calories 2826 Calories from Fat 1307
% Daily Value*
Total Fat 153 g235.1%
Saturated Fat 44.9 g224.4%
Trans Fat 0.1 g
Cholesterol 530.7 mg176.9%
Sodium 1473.8 mg61.4%
Total Carbohydrates 124 g41.4%
Dietary Fiber 18.5 g74.1%
Sugars 82.7 g
Protein 248 g496.3%
Vitamin A 93.3% Vitamin C 320.6%
Calcium 28.4% Iron 66.6%
*Based on a 2000 Calorie diet


text:
IPS's Janet Redman testified at the DNC Platform Committee Hearing for a non-military response to the potentially catastrophic security risk posed by climate change.
Tagged: Multilateralism
The Senate hasn't approved any major multilateral treaties since 1997.
A new book argues that there's been nothing visionary about Barack Obama's foreign policy.
Some countries are starting to think that it's time to move on from the USA.
The latest pandemic scare seems to be easing. It's time to get the big picture on prevention right.
New China-India-Russia security cooperation: a threat to U.S. security or a door to true multilateralism?
Progressive Unilateralism? U.S. Unilateralism, Progressive Internationalism, and Alternatives to Neoliberalism
In the recent debate on permanent normal trade relations (PNTR) with China, some progressives argued that failure to ratify the bilateral deal would constitute a retreat into unilateralism.


text:
At 02:35 PM 8/24/98 EST, you wrote:
>Can you say
>carcinogen,tobacco mosiac virus,class and common curtesy?
Hi, Dan. Now that you've brought it up, I have a couple of questions.
First of all, I formerly smoked (for about 30 years), during which time
some of my most enjoyable moments were spent smoking in the garden. None
of my tomatoes, peppers, or eggplants (susceptible to TMV) ever showed
symptoms of the disease, though I smoked right on them, handled them after
handling cigarettes, etc. Once I even found a small pile of butts, each
having a little stub of tobacco left on it, dumped by an idiot right at the
base of my tomato plants. But no TMV. Does TMV occur in Zone 5b? Is it
transmitted some way other than those described above?
Secondly, are hostas susceptible to TMV? If so, what are the signs of
Sheila Smith
Niles, MI USA, Z 5/6
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text:
New Tools for Azure Storage and Diagnostics
Download this episode
In this show, Robert is joined by Boris Scholl and Merwan Hade, Program Managers on the Visual Studio Azure Tools team. They provide a high level overview of the just announced new tools in Visual Studio for working with Azure Storage and performing diagnostics. These tools are available as part of the Windows Azure SDK 2.0.
Merwan shows how the Table Explorer and Query Builder make it easier for developers to work with Azure storage. He shows adding and querying Azure table entities from Visual Studio. Boris shows how you can take advantage of Diagnostic Configuration and the Diagnostics Summary page to troubleshoot a deployed cloud service application.
For more details on the Windows Azure SDK 2.0, check out Scott Guthrie's blog post and Cloud Cover episode 106.
Available formats for this video:
Actual format may change based on video formats available and browser capability.
More episodes in this series
Prism for Windows Store Apps
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Azure Premium Storage 5 Minute Overview
Introduction to Windows Azure Virtual Machines
Create a virtual network
Virtual Private Networks in Depth
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