text:
Now this session looks like a real winner!
Learn More!
Mahender Pal: Microsoft Dynamics CRM 2015 Application Design
Nicolae Tarla: Microsoft Dynamics CRM Customization Essentials (Professional Expertise Distilled)
Mark Beckner and Triston Arisawa: Microsoft Dynamics CRM API Development for Online and On-Premise Environments
Alok Singh and Sandeep Chanda: Microsoft Dynamics CRM 2013 Marketing Automation
Now this session looks like a real winner!
Posted at 10:29 AM in Announcements, CRM Industry in General, MSDYNCRM16 v8 | Permalink | Comments (0)
Tags: Dynamics CRM, Ignite, Microsoft, Office 365
Improving functionality to make it easier to configure your system right out of the box is one of the benefits of the new Microsoft Dynamics CRM 2015 update. A feature I am finding great value using is the business process flow (BPF) display of a set of predefined steps for users to follow to achieve a desired outcome.
Microsoft Dynamics CRM v2015 offers a method to create these complex BPFs in a Single Edit Experience! Now, all the improvements made to BPF in v2015 such as stage and step configuration, selecting entity relationships and new branching capabilities are all performed in the same process edit window. Let's take a deeper look into these new features on the Single Edit Experience as compared to CRM v2013!
There is now rule based branching. In CRM v2013, the BPF were new and were liner: you had to complete one stage before you moved on to the next one. In CRM v2015, it is now possible have BPF to change to the next stage or to future stages depending on the actions and input of the user. This enhancement displays the most relevant information to the user and ultimately allows them to create more complex BPF. The instant feedback allows for users to be updated in real time, improving the accuracy of direction while performing their tasks. Dynamically changing BPF are enabled by the new branching and merging features, which now include the conditions if, else, and else if for business rules logic.
These conditions are just one of the updates to the entities in BPF. You can create a branch with a single entity, or now with v2015, you can cross the branch with multiple entities! In the previous version, only certain entities were allowed to be included in BPF, now you can choose any custom entity to be involved as long as you've enabled the BPF capability. Another improvement in 2015 is the ability for the BPF to go in and out of the entity loop as many times as necessary to complete the action; opposed to v2013 where you could only loop back to the primary entity once. The relationships between entities has also been updated and a 1:N relationship with the associated entity is no longer necessary. In v2013 there was a predefined set of entities and relationships that could be used, now you get to customize your relationship by choosing "Previous Stage", "Entity", and "Relationship" on the Edit window. While a relationship is not required anymore, it is recommended to use relationships to allow data to more easily flow between records.
At the end of your BPF, branching will come to a single merge step, which is the condition after the else statement. With the new feature to select the "Previous Stage" at the end of a stage, you now have the ability to create a unique relationship with different field mapping depending on the actions of the user. This is useful in that is allows you to dictate a relationship based on the branches that merge to verify that the correct data is being mapped over from one stage to the next.
These enhancements to Business Process Flows are just a part of the all that is new in Microsoft Dynamics CRM v2015. Check back for more blog posts regarding the newest release of Microsoft Dynamics CRM!
Posted at 03:26 PM in CRM Industry in General, MS CRM User Resources | Permalink | Comments (0) | TrackBack (0)
One of the amazing things about technology is that the "Grandfathers and Grandmothers" of the industry might be sitting in a cube next to you happily working away.
Time is so compressed!
When I saw this post on the evolution of CRM Systems I had to smile and share!
Posted at 04:23 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
A big welcome to 2014. In my world there are two key phrases that are bubbling up as big picture goals this year.
1) Building and Leveraging Bridges
2) Cross Product Technical Solutions
Bridges of connection have long been a wonderful resource. I find that listening to needs and then connecting two people who can click two needs into some awesome solution(s) has been a whole lot of fun and I don't plan to stop leveraging that awesomeness now that I work within the world of Microsoft.
Cross Product Technical Solutions have also always been my focus, but unlike the days when Small Business Server combined products to meet all the needs of small businesses, we now have combined products to meet complex needs within Enterprise. Take for instance the current version of Microsoft Dynamics CRM v2013. It is not just CRM or xRM, now it also has Social Insights, Yammer, SharePoint and soon to come Social Listening and Dynamic Marketing. Sprinkle in some ISV love and you get Portals, Community, Complex Ordering, Graphical Analytics, Integration bridges and so much more!
It really is a world of frameworks, integration, social and the new features of v2013 process and automated business rules and the toolsets just keep expanding.
So reach out and put on that learning hat, open your mind for some right shift perspective changing and dive in. Oh and don't forget to park egos, negative attitude, doubt and frustration from change at the door. They will just get in your way as you learn to surf on the changing waters of this new world.
Posted at 01:17 PM in CRM Industry in General, MSDYNCRM13 v6 | Permalink | Comments (0) | TrackBack (0)
My Top 5 Yammer Value Adds
1) Bridges to so many people all within the corporate world in which I work. People who I would never meet, talk to or get to know without the tool.
2) Realtime discussions and debates on issues being faced today, segmented by subjects that I care about.
3) Answers to any question I can think of from a global perspective (if you work in a global company)
4) Access to a large library of already created work - Don't reinvent just improve
5) Opportunities to meet my goals and to help others meet theirs
Posted at 01:43 PM in CRM Industry in General, MSDYNCRM13 v6 | Permalink | Comments (0) | TrackBack (0)
Thinking on CRM : The last time you purchased a TV, did you purchase it because of the new features? The better picture quality, the smaller form factor, perhaps even a new connection or cutting edge bling?
OK so that is how you buy a new TV, but this mindset does not work as well for the purchase of a new CRM System. A CRM System is not the solution to your business process problems, it is the empowerment of your decided upon business process. Perhaps even new business processes. It is a new road with growth possibilities and potenial. It is a new culture.
You might be limited today by technology, but the technology that you buy for tomorrow should not limit you and your business processes.
Needless to say why I am a big fan of Microsoft Dynamics CRM. Microsoft Dynamics CRM is as much a development framework (xRM) as it is a product. Those who are masters understand not only the features they get out of the box, but also the strengths, weaknesses and when to use which feature. They also understand the age and maturity of each feature. Knowing if the feature can easily be used outside it's designed purpose or if it needs to stay in it's comfort zone. They understand when to configure, when to customize and when to extend using standard Microsoft Development methodologies.
As a business owner stepping into the world of implementing and incorporating technologies into the heart beat of your company you need to think flexibility. Change is constant, but the change of technology is so fast that you need a product and a partner that offers you choice. Constant choice. Microsoft Dynamics CRM has a long history (10 years and counting) of not only offering you choice , but of also staying current with the latest technologies and not removing all that has been an incredbly solid framework since 2003.
Choose carefully your product
Choose carefully your partner
and you will have an engine behind your business processes that helps keep you consistent, organized, empowered and current.
Posted at 08:09 AM in CRM Industry in General, MS CRM Selling, MS CRM Users: The Executive Office, MSDYNCRM13 v6 | Permalink | Comments (0) | TrackBack (0)
In 2002 Microsoft developed and in 2003 released Microsoft Dynamics CRM
Dynamics CRM v1.0 Released January 2003
Dynamics CRM v1.2 Released December 2003
The product team has also had an INCREDIBLE Record for announcing and releasing updates and upgrades with precise regularity.
BIGS KUDOS to the present and previous developers who have worked on this product and who continue to work on the product.
Another incredible in this crazy world of technology change! The core foundation of success, the building blocks and the feature sets keeps growing and expanding with little need to remove anything. Mastering the incredible tough task of staying current with all that is great while also never needing to totally reinvent the wheel. This little discussed value to long term clients is a real win and one of the reasons I continue to be passionate about the product.
Posted at 07:51 AM in CRM Industry in General, MS CRM General Announcements | Permalink | Comments (0) | TrackBack (0)
Tags: #msdyncrm, anniversary, announcement, birthday, crmlady, dynamics crm, microsoft dynamics crm
Within the world of the CRM Industry there is a cutting edge ...
AND when it comes to the cutting edge pushing the design of data consumption is right up there with tying the use of CRM to employee motivation. As in they get more motived the more they use the internal CRM application. (yes, really, but I will save that for a future post)
Thanks to Mark for sharing this great post and a free solution on data display design - Perhaps take a few minutes to check it out and comment.
Posted at 08:27 AM in CRM Generic Development, CRM Industry in General, MS CRM in Enterprise , MS CRM Partner Resources, MS CRM Selling, MS CRM Studying | Permalink | Comments (0) | TrackBack (0)
I won't be at Convergence this year, but I wanted to go ahead and share some getting the most out of the event tips and tricks. because Convergence isn't just about great sessions and learning, but it is also about
1) Networking
2) Meeting the Third Party Providers and ISVs who partner with Microsoft on Dynamics CRM
and add value add
3) Meeting the Microsoft CRM Support Team and technical resources (bring your questions)
4) Meeting the Microsoft CRM Developers and development team (there are new faces to watch for)
5) Meeting other Microsoft team members
6) Communicating with other CRM users (Look for CRMUG)
7) Listening and learning from Authors, Field Experts and great consultants
So In my many years going to and presenting at Convergence I offer you the following
1) Know which sessions you want to go to before you go and have a backup option
(sometimes sessions are sold out)
2) Know who the speakers are: Ask or search the net or read their blogs, being great at what you know doesn't mean you are a great speaker. Look for both!
3) Use Twitter during the conference to keep up with the live session buzz and to connect with other CRM tweeters. My guess is the tweet tag will be #conv2013 or #conv13
4) Know the level of the session: They can range from 100 to 400 and have a lot to do
with presenter and audience. Convergence has both sales sessions to show what is new and deep technical sessions to get you up to speed fast so you have to know how to pick them.
5) Go to the parties and don't stay at one. Roam from one party to the next and check out the culture, the mood, the tone, the side talks, the buzz
6) Talk to Strangers
7) Eat with people you don't know and when you sit down, talk to them
8) Make time to visit the bookstore (even if to just see what CRM books are available)
9) Make time to visit the booths (I have had more great technical talks with CEOs at
trade shows than anywhere else)
10) Go to some non-CRM Sessions such as Office, SharePoint and BI – products that work
great together with CRM
11) Go to some business sessions – they have some incredible leaders presenting on
leadership, change management, etc. Many are well recognized business book
writers. (loved hearing Malcolm Gladwell a few years back)
12) Setup a Meet the Expert Connect session and have a one on one with a developer,
business leader, or other resource. A few years back I met with the development team working on a key feature in the newest version of CRM. What a blast to get their perspective.
13) Attend the Pre-Convergence CRMUG Day, the sessions are smaller and the content incredible.
14) Bring business cards, share your business cards, collect business cards AND schedule time when you get home to follow up. Not just the week after, but again two weeks after and a again after 2 months, etc. Networking is about meeting and then building relationships that offer win/win value to both people.
15) Share what you know! Evaluations make a HUGE Difference in the world of Microsoft. Peer to Peer sharing makes a HUGE difference in the success of Dynamics CRM.
16) Attend the last session of the day and the event. Those speakers are sometimes the best, because they draw out the day.
Social Tips
1) It is New Orleans! Get up on the balcony and share the fun of throwing beads at people.
2) Plan to eat incredible food.
3) Don't plan on sleeping too much, but don't burn up all the brain cells so you don't have time to learn.
Posted at 01:57 PM in Announcements, CRM Industry in General, CRM Vendor News, MS CRM General Announcements, MS CRM Partner Resources, MS CRM Selling, MS CRM Studying, MS CRM Tip of the Day, MS CRM Users: Network and CRM SQL Database Administration, MS CRM Users: The Executive Office, MS CRM Users: The Marketing Department, MS CRM Users: The Sales Department, MS CRM Users: The Support Department | Permalink | Comments (0) | TrackBack (0)
Tags: #conv2013, convergence, dynamics crm, events, Microsoft, tips and tricks , tweet
One of the beauties of the web is that much of the valued work that was
released over time, is still available today.
The Discipline of CRM, by Anne Stanton and Herb Rubenstein,
iSixSigma Magazine http://www.isixsigma.com/library/content/c040323a.asp
How much do you invest in Mastering your Accounting
Software? by Anne Stanton, Accounting Software 411 http://www.accountingsoftware411.com/Press/PressDocView.aspx?docid=6460
Accounting Software, Maintaining Control, by Anne Stanton
and Joel Eisenhandler http://www.accountingsoftware411.com/Press/PressDocView.aspx?docid=6613
Software and Systems
Instant Messaging: Why communication needs new tools, by Anne Stanton,
Accounting Software 411 http://www.accountingsoftware411.com/Press/PressDocView.aspx?docid=5900
Other items of Interest
Utilizing Technology to Market Smarter by Melissa Farmer,
Accounting Marketing http://www.accountingmarketing.org/images/2006_UsingTechnology.pdf
CRM making life easier for CPA firms, by Lisa Spinelli,
WebCPA http://www.webcpa.com/article.cfm?articleid=20645&searchTerm=spinelli
5 signs that it's time to automate your customer data, by Jo
Anna Krotz, Microsoft Small Business Center http://www.microsoft.com/smallbusiness/resources/marketing/customer-service-acquisition/5-signs-that-its-time-to-automate-your-customer-data.aspx#signsthatitstimetoautomateyourcustomerdata
Posted at 01:42 PM in CRM Industry in General, MS CRM Users: The Executive Office | Permalink | Comments (0) | TrackBack (0)
As a hobby I spend time learning about new social media trends, technology and tools. I tend to try many of the new products out and then personally judge if they are valuable to me and sometimes perhaps not valuable to me, but good to know about when talking to others.
If you are following me on Twitter, Facebook, LinkedIn or any of the other various roadways I drive upon, you might have seen some new shared posts on Klout. I am testing and using Klout to learn about this new technique and tool.
Share your thoughts and comments!
Posted at 08:22 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
CRM is highly personal just like each of our own direct relationships. It must also meet corporate and team shared needs. This post dives into this concept.
Take for instance the tracking of details on a relationship between two people. The USER of CRM (such as a sales person) and their prospect or client (such as a key contact at a prospect site)
Some details of a relationship are as unique as each person within that relationship and others are common for all relationships with a specific person no matter who is in that relationship.
These details of a "relationship" can include an incredible list of variables.
What would be considered common and easily shared and valuable to a team? Personal characteristics such as a specific job title, the contacts features (height, gender, eye color) or perhaps even the name of a contacts spouse and friends.
Other variables are unique to a specific relationship and might or might not be valuable to the team.
What would be considered unique? The level of trust between two people, an inside joke, their shared history, perhaps a specific experience and shared networks. This could even extend to likes and dislikes that a person has and their level of likes. A person who is great at skiing might love skiing with a person at their same level, but hate it with a beginner. We could even go so far as to look at other unique traits such as what job or what role is taken as part of a specific relationship. If I think of one person in my network as an example, this same person is a contactor, a developer, a senior software developer (language being a factor), a software engineer, an architect (role being a factor), a speaker, a reference, a father, a son, a coach, a builder and more. So how are all these different variables tracked and shared?
Within the world of Microsoft Dynamics CRM these variables are handled in a number of different ways and at various different companies extended with different styles. Partner extensions to the software, customer driven extensions to the software, base use of already available features. This one subject is a great one for the user group! (www.crmug.com)
Depending on the version of the software choices within the software change significantly between version 4 and verson 2011.
In the world of Microsoft Dynamics CRM v4.
Contacts are people who have a set of shared fields and these include not only what shipped out of the box, but also any other fields you wanted to add. Out of the box fields include title, gender, e-mail addresses, and how the person likes to be contacted. User defined fields might include if they are a referral source or if they are an influencer within a prospect account.
Microsoft also offered a table in v4 for relationships. This is a two column list where a CRM user could custom define that a specific person (such as person A) was a vendor contact and that a specific second person (person B for instance) was the customer of that vendor contact. You could also choose a company and put it in this relationship table such as company A was a vendor for person B as the customer contact. This relationship feature offered both company and contact cross reference choices.
The feature had/has an interesting set of powerful potential, but it also had limits and I would dare to say it is under utilized inthe field and as such in the world of Dynamics CRM version 2011 a whole new world of options was born under the CONNECTIONS umbrella. Relationships exists in 2011 but has been retired and replaced with connections.
If you have not discovered CONNECTIONS then you want to take time to REALLY understand the power before you architect it into your business process.
So with those thoughts and my writing time ended I open up the idea for discussion and perhaps a few more posts over the next few days.
How does your company track all the variables between all the different relationships for each prospect or client contact that you have?
Posted at 08:43 AM in CRM Industry in General, MS CRM Configuring , MS CRM Roll Out, MS CRM Studying, MS CRM Tip of the Day | Permalink | Comments (0) | TrackBack (0)
Tags: collaborating, dynamics crm, relationships, shared details, team work
I just had an incredible four days at the Microsoft Dynamics Convergence Conference. The time was incredibly well spent and included a huge amount of value. What fascinated me however was that unlike in years past, instead of capturing my notes here on the blog I was tweeting them in real time.
So now I have a dilemna - I would like to capture and save those notes. The wonderful #conv12 and #conv2012 items, but how to get them from there to here?
Looks like I am about to embark on a bit of research. Stay Tuned!
Posted at 09:23 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Tags: #conv12, #conv2012, #msdyncrm, Convergence, Microsoft Dynamics CRM
Now that it is the holiday season and everyone is distracted with high stress, extra after work errands (or lunch time runs to the local toy store) perhaps utilizing your CRM system is not top of mind.
there are a number of different opportunities that are not present (or presents) at other times of the year.
Take for instance sending out holiday cards (either electronically or via a hand written note) an address is needed (e-mail or postal) and what better time to confirm that all your addresses are correct then right before sending out a caring thought.
There is also the tracking that you sent something, as there is nothing more embarressing (or perhaps more business limiting) then sending the same card to the same person twice. You definitely want to complete and activity once you get those messages out to your audience. Lastly well how about those great responses or the people who send you a gift or card who you did not send a gift or card to!! A thank you note, a reach out or even simply adding them to your list for next year.
CRM is not just about management or BOD statistics, it really is about helping you to be more organized, more connected or simply a bit kinder because you can remember the small details a bit better.
You have rolled out your project or you are working on it and that "I hate change" and "What? I have to learn something new?" are tripping you up and getting in your way. These mindsets create speed bumps and the more speed bumps the harder the change.
So what can you do and if you know what to do how can you get the attention of your users in this noisy, noisy world so that they understand what is available to them?
The Top 7 Ideas
1. Using an experienced and trained Dynamics CRM resource, present Dynamics CRM regulary. This does not necessarily mean training, this is much more focused on sharing ease of use and the potential for the tool to meet an existing needs. Only present what you have delivered or are delivering.
2. Present audience specific information that meets the interests and needs of a very defined small audience. Don't try to meet the needs of customer service, sales and marketing or the needs of managers, sales people, marketing experts and developers all in the same 1 hour presentation.
3. Adopt the DRIP mindset. A one hour presentation a few times a month, focused on two specific features, is much more powerful and useful than eight hours of overwhelming rain showers.
4. Listen to your audience without trying to change their opinion. Different functions are easy or difficult depending on the user's perceptions. It might be easy for you, but it could be hard for them. Avoid that word EASY. Do you Golf? Consider how hard it is to change your golf swing if you have been swinging it the same way for 10 years. It might improve your game BUT
5. First impressions are not usually lasting impressions particularly when it comes to Dynamics CRM and the flexibility and multitude of choices it offers. Offer as much training in as many different formats as possible.
Consider that anyone over 30 was trained on applications that let you do one thing at a time. One open account record for instance. Dynamics CRM allows you to work on 5 Accounts at the same time. It fits in your kids world - You know the world where kids have 5 IM windows open on their machine which are current conversations and they are working on their homework and they are listening to music. Dynamics CRM offers the flexibility to fit in this multi-tasking world. Choice makes for more complexity, raising the learning curve. Allow people the time to adjust off of their first impressions through good training.
6) Try to discover mindsets and relationships with the software that cause frustration. "I just tolerate that it has to be done that way" applies to many different tools in use today. Just as in Outlook people fall into pattern and habit which is not necessarily the easiest or the best way to use a tool. Watch how your users use the software to do their tasks. Be a detective, document that business process and then step back and consider and discuss with management what the best options are. Many time these options do not require dollars or huge effort.
7) Remember that in the world of technology and business software the tools and base foundation never stop changing. It is our habits, training, busy lives and reluctance to change that delays the goal of the highest utilization possible with the tools available in any given point of time.
Posted at 08:59 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Tags: Business Process, Business Software, CRM, Dynamics CRM, Utlization
"I am going to give you just enough information on evaluating a customer-driven architecture to make you want the IT Department to do it" Paul Greenberg from CRM at the Speed of Light
There are so many things that you can do easily within the world of Dynamics CRM that it is easy to forget how much experience is built into the solution and some of the Extension architectures. Just consider how easy those Olympic dives or ski jumps look with the grace of a professional and yet I suspect that one might kill oneself if they climbed the ladder and tried to teach themselves.
Posted at 10:09 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Tags: #msdyncrm, Business vs. IT, CRM, IT vs. Sales, Marketing vs. IT, technology
Ok I admit it, I did give the Speakers of the general sessions a hard time yesterday! I have high expectations when it comes to spending time at a conference because there are so many opportunities that even one hour of lost value hurts my soul.
Here is the thing: it is not all about me and with years and years of both Convergence and Microsoft Dynamics CRM experience it takes a bit more to teach me something new and to impress me.
And yet of the 20 hours a day that I spend awake and aware this week I am continually impressed and I am continually learning. So how can I really justify unhappiness over a little bit of prospect bling?
So Kirill, Bill and Steve I apologize for putting a bit of cold water on your fire. Connect, Discover and Exceed are much better mantras than Easy!
For success with Dynamics and Dynamics CRM is not always easy, lots of people do it the hard way, but it is worth it and it does offer discovery, excellence, growth and profit!
Posted at 07:54 AM in CRM Industry in General, MS CRM Selling | Permalink | Comments (1) | TrackBack (0)
Lauren Carlson, a CRM Market analyst over at The Software Advice blog, recently shared a number of new videos that some of you might be interested in.
The first I watched is an up close and personal interview with Brad Wilson answering the question
"What percentage of [CRM] customers choose the Cloud?"
A few interesting points from the video and from my thoughts for debate.
1) The cloud offers smaller customers the option of an instantly available application without any of the server installation or support requirements.
2) The cloud offers larger customers the option of an instantly available application without being queued up in the often over loaded information services department list of tasks.
3) If you pick the cloud and want to switch to OnPremise, the Microsoft Dynamics CRM code base is the same for both environments, making a switch in the future an option.
4) .NET extensions and plugin options are not (easily) available in the cloud. If you want to extend Dynamics CRM beyond the power of Customization and simple workflows, you potentially need OnPremise.
5) Smaller customers often need as much power (or more) as larger customers when it comes to traditional CRM. Relationship building and management of prospects and support handling and management of customers. Why? Because they have fewer people with more titles and responsibilities. CRM can greatly supplement human resource time constraints.
6) Microsoft Dynamics CRM Online does offer a bit more out of the box marketing functionality (web lead capture, different analytics), but the OnPremise ISVs in this arena really kick some tail. If you need advanced marketing features, such as click through analytics, then there are additional variables to consider.
7) Data matters, Security matters: but who has better security? A professional hosting company whose reputation and business is on the line every day when it comes to their business model or your computer room or data center where the network administrator (s) live? The debate and history shows an even 50/50. There are weaknesses in both arenas
To summarize the perfect CRM environment is different for each customer as each comes with positives and negatives, so I have to give Microsoft kudos for choice.
Despite the overhead of keeping two offerings current and defined (and yes there are significant overhead costs), Microsoft made the right choice in giving customers options.
These include Microsoft's Dynamics CRM Online, partner hosted Dynamics CRM and the OnPremise "customer hosted" Dynamics CRM.
Not only did they give customers the option of choice, they also give customers the option of changing their mind.
Posted at 06:57 AM in CRM Industry in General, MS CRM Installing, MS CRM Selling, MS CRM Users: Network and CRM SQL Database Administration, MS CRM Users: The Executive Office, MS CRM Users: The Marketing Department, MS CRM Users: The Sales Department, MS CRM Users: The Support Department | Permalink | Comments (1) | TrackBack (0)
Tags: Cloud, CRM, Dynamics CRM
Technology moves so fast! and as someone who has made technology part of their life for the last 28 years it is amazing to me to once again realize that my habits have shifted with the change in technology without me paying much attention.
I have been using Twitter and Facebook on a daily basis, but often forgetting to share via the blog. Sharing via the blog adds to the knowledge base and it also updates Twitter and Facebook. So why the change? A slow change in habit (BUT take a trip above the trees and what I was doing last year is significantly different than this year).
I have also been continuing to do trial runs with new applications. Foursquare, Hootsuite and Twitterific get regular attention and for weekend fun (when resting from the New England heat and garden work) a whole variety of iPad applications. (if you have an iPad check out UZU - mind blowing advancement in technology, but so simple)
LinkedIn has added a ton of new features lately. They have been trying out incorporating SCRM tools and techniques and yet still they honor their culture and remain focused on business and business use. Group functionality has been expanded and a new feature to follow changes at specific companies has been added. These are two areas that are definitely worth checking out. The integration to Outlook is also nice as pictures get downloaded.
Plaxo is still around. This application has a "grey" area to it when it comes to helpful vs. irritating, but I have recently been working with their latest improvements. There are things that I like and things that are still well irritating. I am glad I have patient friends (thank you)
And a foundation to many, the partners are doing some amazing things with Microsoft Dynamics CRM. Next week is the Microsoft Worldwide Partner conference and already many of the ones I follow and appreciate are being honoroed. If you are in Washington D.C. next week or if you need a little adventure and escape you might want to fly in and go check it out. You can even look into an Exhibit room pass for the day only, a great way to get a flavor of some great things happening!
Posted at 07:57 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Tags: Hootsuite, linkedin, Microsoft Dynamics CRM, plaxo, scrm, social media, Twitter
"Data is the fuel of [the] reporting engine" -Amit
Posted at 10:11 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Have you checked out the Dynamics CRM news today? Have you noticed that a new Microsoft Dynamics CRM SDK has been released?
Well there is more behind that than meets the eye. A big kudos to ADX Studio and their development tools.
Microsoft Integrates Adxstudio xRM Technologies
"Regina, Saskatchewan, Canada, April 29, 2010 - Adxstudio Inc. has announced the inclusion of their xRM web portal technologies into the Microsoft Dynamics® CRM Software Development Kit (SDK). The development software enables Dynamics CRM solution providers to integrate web-facing portal features with Microsoft's customer relationship management tool. The new SDK includes an advanced web portal framework with web content management capabilities and a new LINQ-to-CRM provider which dramatically simplifies the effort required to develop CRM-connected applications using ASP.NET." ... READ MORE
David Yack also offers his experienced MS Dynamics CRM developer eye and perspective on the whole subject here.
Posted at 05:00 PM in CRM Industry in General, MS CRM Studying, MS CRM Tip of the Day | Permalink | Comments (0) | TrackBack (0)
Tags: ADX Studios, CRM, Developer, Dynamics CRM, LINQ, Microsoft
The last day of Convergence and I must admit it has been quite a conference. What has been interesting, to an old timer like me, is that the whole feel of the event has evolved.
With 8,500 users, a great green bent and the economy considerations it is amazing how things change.
The sessions I attended yesterday were good interactive events. In fact during one hour I double dipped and attended two and still got a ton of GREAT input from each. Now given I was only in each session 50% that is saying a lot. (Perhaps next year technology will allow the true multi-tasker in me to watch one while I participate in the other. (yes, I can do that don't argue) )
I have to reach out and give kudos to Ben Vollmer who managed to not only present a technical, non technical with just the right amount of each session (and no canned koolaid) but who also did it from 4:30-5:30 before drinks/dinner, after a long three days with his usual sense of humor. And although I will probably regret posting this - he also allowed me to paradigm shift back into a real appreciation for senior CRM developer mindset.
Thinking CRM successfully is a hard skill to master and should never be underestimated if and when you are ramping up any new staff. (no matter how young, old, experienced or what their background)
The other sessions I attended yesterday included
and I presented with IDCRM03 Is the Customer Always Right? with Heather Thigpen from IHS
After sessions it was the more traditional vendor, partner customer and/or prospect appreciate night. I started over at the Core Motives cocktail meetup because I have been meaning to get to their booth and spend some time with them. Thanks to Scott Sewell from Customer Effective for alerting me to where they were. Not only was it a great place to connect with other CRM peeps and get answers to tough technical questions, but I even managed to get to see an informal, impromptu demo on the product. Usually a big (what at a party!!!) but handled so well I was appreciative. Thanks Rhett!
Heading from Slice to hook up with an old associate, Joe Stuckey, a couple of us went over to the Client Profiles event. Kudos to Client Profiles for encouraging knowledge sharing even with those not directly in their prospect or customer audience. Client Profiles is the company behind CRM4Legal, a Microsoft Dynamics xRM product that meets all the CRM needs of the big legal firms.
Time for another full day!! Hopefully my voice will hold out through the time I am presenting later this afternoon.
Posted at 06:57 AM in CRM Industry in General, CRM Vendor News | Permalink | Comments (0) | TrackBack (0)
Tags: Microsoft Convergence, Microsoft Dynamics CRM
Challenge of the Morning
Given that I didn't update the blog with the tweets from Microsoft Convergence yesterday what is the best way to retroactively grab the tweets I posted on Convergence? I want to post them here so I can refer back to the key points/key notes to remember.
Thinking: TweetDeck, HootSuite, Search on #conv10 on Twitter .....
Posted at 06:55 AM in CRM Industry in General | Permalink | Comments (2) | TrackBack (0)
Day Two of Microsoft Convergence and as I look at the schedule there are so many sessions to choose from.
How do I choose?
Lastly I leave a little bit of room for agile changes.
Attending sessions, interacting with my peers and the great hallway conversations add significantly to the total value I might get out of one session over another.
Posted at 06:51 AM in CRM Industry in General, MS CRM Studying | Permalink | Comments (0) | TrackBack (0)
Tags: learning dynamics crm, microsoft convergence, microsoft dyanmics crm
One of the reasons I started this blog was to share information on Microsoft Dynamics CRM with those who might also share back.
It gives me great joy to find answers when I am stuck with a question on Microsoft Dynamics CRM and the fact that I can easily share that joy is something I can't resist.
What I wasn't expecting was some of the other side effects. Today I had a little surprise. I was listed as one of 27 CRM Thought leaders to read and follow. Definitely added a smile to my wintery, yet sunny Saturday morning.
Posted at 10:11 AM in CRM Industry in General, CRM Vendor News | Permalink | Comments (1) | TrackBack (0)
Tags: CRM, Dynamics, Leaders, Microsoft
One of my goals in life is to continue to invest in improvement as opposed to reinvention. Needless to say when I see something that makes a great foundation I tend to capture into my library of thought.
Here is a great list about capturing or assigning content responsibilities.
Posted at 09:29 AM in CRM Industry in General, MS CRM Users: The Executive Office | Permalink | Comments (0) | TrackBack (0)
Check out this great timeline that DynamicsWorld has put together.
Posted at 08:47 PM in CRM Industry in General, MS CRM Partner Resources | Permalink | Comments (0) | TrackBack (0)
For those of you who eat, drink and live within the "CRM" Industry there are some core things to think on in Forrester's lastest research.
Start with Paul Greenberg's comments on the released.
Posted at 11:11 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Crazy times often increase anxiety and anxiety in the sales management world has often been reduced by more numbers (more leads in the pipeline for instance) and yet this article makes some great points on taking the numeric approach to reducing sales anxiety.
Why Generating More Leads Isn't the Answer to Greater Sales Revenue
I particularly like these statement from the article:
"Initial segmentation requires basic research to weed out the prospects that really aren't a match for your offering, and to group others into related categories you'll want to target in similar ways."
"By nurturing quality leads over time, companies can forge deeper relationships that ultimately translate to business."
Posted at 04:11 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
This is an interesting compilation of comparisons between CRM systems.
Posted at 10:38 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Does the future of line of business applications require that you have or have access to developer skills? I would lean towards hoping that this is a temporary phase when it comes to LOB.
As developer languages have matured they were moving to a level of user friendliness. Moving away from being masters of the language of 0s and 1s to a place where common english such as if-then-else statements allowed you to do some powerful things. As the programming languages mature will there be or has there been a roll back to a time where more specialists are required? Where the sophistication of options is so detailed that you need a masters or doctorate just to get a piece of the pie completed?
And if you have a masters or doctorate in a specific language is there time to also be a generalist when it comes to various industry mastery? From the mastery of a specific industry vocabularly to the mastery of how the "tool" and the skills around a tool would be utilized to meet some other goal.
It bends the mind a bit.
Posted at 06:17 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
The combination of Microsoft Dynamics CRM and Microsoft SharePoint is powerful - Mix in Silverlight, scriptlets, good CRM, web and workflow design techniques and a dash of JAVA and pow and yet I have yet to totally see adoption and the right buzz around it. For instance I have seen Microsoft regional offices doing SharePoint and Office Demonstrations without CRM (confusing for this CRM Lady)
Is some of this because the bundle's icing often takes a developer in addition to other very different team members?
Is it because the vendor culture leans towards Microsoft Partners "getting it" and "doing it" and bring it together? Yet the requirements push the envelope when it comes to traditional Microsoft partner structure on either the Dynamics or the Information Technology consulting firm (ITC) model.
This new team culture could easily consist of a melding of:
1) Developer (.Net, JAVA, able to see outside their former development focus to adopt a mixed development platform. They need to work with built applications (XRM) and they should think like an ISV building libraries of scriptlets, living code that will take care and feeding and source potentially impacted by releases to the XRM platform)
2) CRM Industry expert (knowledge and understanding of the CRM industry and what a highly adopted CRM application can do for a business, as well as insight into failures and experience helping to move a company in high technology adoption) Sales process and Sales "think" and/or Service process and Service "Think" understanding is a very valuable addition.
3) Web Page Focus (background in the web page industry - knowledge management, search content key word placement, search engine optimization, usability, serving up )
4) Marketing (new edge graphics understanding, Depth of around what Silverlight can do, understanding of what publishing tools are available, Creates graphics and color mastery, creative)
5) Project manager to set expectations and who understands the first four backgrounds, skills, habits and how much time it takes for each to do what is requested. Sets budgets and time....
6) Business Process Engineering, Usability, Workflow development around how data flows from point A to point B and the corporate asset potential around the time management and data management of this data. Similar to the Manufacuturing process engineers of earlier days.
The new team is different than anything Microsoft has done before and very different from many of the partner cultures.
Posted at 08:21 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Jim Glass posted his to-do list today with a question regarding what some of his friends were focusing on. I managed to get so much insight into his world that I thought it was only fair to return the favor. So here are things on my radar and on my to-do.
..... 1 month later .... ok all with the best intentions, but this landed in draft and managed to get stuck. So I am finishing it up with today's to-do flowing into this evenings tasks
1) Update the Business Requirements/Functional Specifications document with input from the technical team meetings completed yesterday
2) Add mocked customizations to vanilla environment for a more bundled reusable package
3) Finish this mornings draft blog writing and post
4) Review/Confirm join requests for Linkedin Groups
5) Work on chapters
6) Gather more information on CRM Help File structure for extending (anyone want to pipe in on this one?)
7) Tweet
Posted at 08:07 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
"Understanding is increased when you wear the same brand of shoes and you use the same tools to get your job done" - Anne
"It is one thing to eat your own dog food and quite another when your life depends on the substance it provides." - Anne
"It is easy to design, invent and create without practicality, quite another thing when practical is required" - Anne
Posted at 09:15 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Tags: CRM Quotes, Partner Tip, Quotes, Software Use
Although I read a number of blogs I have to admit that I can't keep up with all of them and as such I have been leaning on Twitter (in the CRM world) so that I catch items that my fellow CRM passionate enthusiasts might catch and share.
A few days ago this little tidbit hit my radar and I just had a chance to go look.
Agree that there are some interesting points to Why Dynamics CRM vs. SugarCRM within this post on a totally different subject so am resharing here.
Posted at 08:32 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Two things on my mind tonight.
1) Twitter is proving it's value in a key area. Immediate alerts to information long before I pick it up on the blogs. For instance the new Microsoft Dynamics CRM v4.0 2009 VPC has been posted and I found out about the final post via Twitter.
2) Outside the box Customer Relationship Management thinking (while traveling). Each area has a certain feel, a certain culture, a certain tone. What are people's thoughts on capturing this information as a variable in approaching contacts or customers incorporated into different communities?
Certainly this comes into play when the International variable comes into play, but even within the US - each town, city, state and community have a particular flavor.
Posted at 09:07 PM in CRM Industry in General | Permalink | Comments (1) | TrackBack (0)
Tags: CRM, Dynamics CRM
Wikipedia has a very interesting article that starts like this
"Customer relationship management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; ........................." Read More
but goes on to really look at many different perspectives on this powerful three letter term and the industry surrounding it. It is worth the reading time.
A Key Thought: "CRM" has been around for a lot longer than technology and the number of white papers, discussions, disbutes, successes and failures offers a very rich history. As you tackle diving into the world of Microsoft Dynamics CRM you might want to take a bit of time to also look at the entire CRM industry space.
Posted at 09:17 PM in CRM Industry in General | Permalink | Comments (2) | TrackBack (0)
Tags: CRM, Microsoft Dynamics CRM
I read the below article, provided by Craig Bailey of Customer Centricity, Inc. in his eNewsletter, and I had a major aH Ha moument. The material just rang true with some of my experiences over the years. I realized that a paradigm shift for many departments could solve some pain in the field and offer some clarity and as such with Craig's permission I am resharing the article. Take a minute, Open your mind and consider
To the CFO:
Listen to the Voice of the Customer by Tim Althof
The Opportunity
"It is not always a natural act for the CFO to have direct contact with customers except perhaps as part of negotiations or contract discussions. Sometimes it's just not a priority in the CFO's packed schedule, and sometimes it's simply that customer contact is viewed solely as the purview of sales and customer service. In this environment, customer satisfaction feedback reaching Finance is indirect at best. Many issues can be lost in translation or their implications not fully appreciated. "
Posted at 10:23 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
The battle continues as Microsoft dives into branding what they have had for a number of years. xRM, both a development platform and a CRM Application.
Can you using Microsoft Dynamics CRM without writing one line of code? Oh definitely!
If you write code are you strapped into a box limiting the tools you use and the creative juices so often found in the 20 year programming veterans? Definitely NOT!
Are their competing products with different zing? or the same xRM concept? Of course.
So why Microsoft? One simple word: Choice
Choice of partner
Choice of where you place and manage the actual software
Choise of where you put the data
Choice of internal staff with skills that can be utilized as it applies to the platform
and the list can go on ...
Posted at 08:27 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Posted at 01:22 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
One of the beauties of the web is that much of the valued work that was released over time, is still available today. I was recently asked for some links to some of the articles I have written on the CRM niche.
CRM Software, An Accounting Firm's Perspective, by Anne Stanton, The CPA Technology Advisor http://www.cpasn.com/article/article.jsp?id=196
The Discipline of CRM, by Anne Stanton and Herb Rubenstein, iSixSigma Magazine http://www.isixsigma.com/library/content/c040323a.asp
How much do you invest in Mastering your Accounting Software? by Anne Stanton, Accounting Software 411 http://www.accountingsoftware411.com/Press/PressDocView.aspx?docid=6460
Accounting Software, Maintaining Control, by Anne Stanton and Joel Joel Eisenhandler http://www.accountingsoftware411.com/Press/PressDocView.aspx?docid=6613
Software and Systems Instant Messaging: Why communication needs new tools, by Anne Stanton, Accounting Software 411 http://www.accountingsoftware411.com/Press/PressDocView.aspx?docid=5900
Backing Up Data, Hardware and Software Options, By Anne stanton, The CPA Technology Advisor http://www.cpatechnologyadvisor.com/print/The-CPA-Technology-Advisor/BACKING-UP-DATA--Hardware-and-Software-Solutions/1$267
Other items of Interest
Held Into Account, by Dan Neel, CRN Magazine http://www.crn.com/managed-services/193100545
Utilizing Technology to Market Smarter by Melissa Farmer, Accounting Marketing http://www.accountingmarketing.org/images/2006_UsingTechnology.pdf
CRM making life easier for CPA firms, by Lisa Spinelli, WebCPA http://www.webcpa.com/article.cfm?articleid=20645&searchTerm=spinelli
5 signs that it's time to automate your customer data, by Jo Anna Krotz, Microsoft Small Business Center http://www.microsoft.com/smallbusiness/resources/marketing/customer-service-acquisition/5-signs-that-its-time-to-automate-your-customer-data.aspx#signsthatitstimetoautomateyourcustomerdata
Vendor Community Building, by Anne Stanton, The CPA Technology Advisor http://www.cpatechnologyadvisor.com/publication/article.jsp?pubId=1&id=1062&pageNum=1
Posted at 07:53 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
For those of you who did not get a chance to go to a Microsoft Conference yet and for those who have yet to hear some of the big picture talks on Microsoft Dynamics CRM and the Microsoft Dynamics suite take a peek at these videos.
Additionally there are a ton of other related videos right at your finger tips.
Jonathan Perera, ike Ehrenberg - Integrated Innovation with Microsoft Platform
Brad Wilson, Bryan Nielson - The Power of Microsoft Dynamics CRM 4.0 for Customer Choice
Bryan Nielson, Jon Bell - Microsoft Dynamics CRM 4.0: What's New
Posted at 05:57 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
When selecting a CRM Solution one of the key factors you need to consider is both the vendor and the partner. The vendor is important because of some of the historical yuck that has happened in the marketplace.
Take for instance that FrontRange Goldmine was the premier product of the 1990's, but through poor channel management and internal corporate battles the product went from peek of 1999 to struggling through 6-8 years of management issues.. These vendor issues impacted every partner and the product growth and development. Needless to say Goldmine today still looks a bit like the 1999 product.
You also have to take into consideration the VAR! unlike some other applications CRM is a business changing application. When adopted and installed correctly (yes big when) it can make a huge difference to the plumping and functionality of any company. A good CRM VAR insures adoption, helps with product understanding and has configured, modified and extended the solution for many other businesses. They also become a huge value add through their connections to other resources in the CRM Niche. It is such a thrill to meet with prospects, because many times these meetings are businesses expressing interest and a need already solved in other locations.
Posted at 04:32 PM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)
Microsoft loves to count total number of licenses, but when it comes to ERP solutions there is another variable and that variable is long term success with the solution. I would even go so far as to say it is the more important variable.
If you look at all CRM rollouts over the last 10 years, across all vendor products, you get a very high percentage of failure. This single statistics should not generate fear to move forward with the tool, but should be a key alert to increase training for all staff using the product, to increase training for all management leveraging the tool and to increase communication with all vendors and VARs offering the solution.
This failure rate can be ignored, brushed off as related to poor features, software, partners, business or other comforting variables, BUT the reality is that correct adoption of CRM and long term continuing to work with CRM correctly in a learning/modifying/using and mastering the tools to increase business and fine tune business best practices is important.
AND despite any marketing it is not easy!
Just as being the CEO or CxO of a business takes years of training, practice, successes and failures so does the proper mastery and adoption of a CRM solution.
What is the ultimate goal? The ultimate goal is to have a software product (tool, core plumping application, something you depend on) that allows you to go beyond any limitations in practice that not having that application would create.
I chose to focus my application expertise, experience, sales, marketing, development and passion for technology on the CRM niche. Why? Because no other application that I have mastered (and that list is not short) is as important to me as my CRM solution.
Posted at 08:52 AM in CRM Industry in General | Permalink | Comments (0) | TrackBack (0)


text:
Interfaith Ministries, a coalition of religious denominations who perform charity work, will now have a vending stand set up at the Anniston Farmer's Market every Saturday morning.
Interfaith volunteers and its clients maintain a community garden and now the fruits of their labor will be used to help pull in funds. Martha Vandervoort, executive director of Interfaith, said the group participated in the market on the opening day of summer, but they took some time off to wait on their vegetables.
"We found a lot of our clients grew up in rural settings, so they know a lot about gardening," she said.
Founded in 1975, Interfaith Ministries is a coalition of Protestant, Catholic and Jewish congregations who reach out to provide opportunities and aid to those in need, many of whom are homeless.
"It's kind of special because we are giving these people the opportunity to sell things and when you see it, you are looking at their handiwork," she said.
The stand will include peas, beans, squash, corn, tomatoes and okra, Vandervoort said. This is made possible through a partnership with Downing's General Store, which provides the gardeners with seeds.
"We try to buy from them because they are local people and they give us what we need at a good cost," she said.
In addition to the edibles, Vandervoort said, the stand will also feature clients' handmade crafts, the sale of which will go back toward the support of the clients.
She encouraged those in the community to support Interfaith Ministries and other local farmers at the market this Saturday at 8 a.m. in the parking lot of Cheaha Brewing Company.

subset: commoncrawl


text:
Allberta.com 'All' about here. Regional Advertising Portal
- Status Closed
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- Total Bids 13
Project Description
[url removed, login to view] is developing the next generation regional portal with hyper local content.
We are looking for Alberta based sales and marketing specialists to build advertiser base and local user traffic.
Please drop us a line if you know the local business market. Immediate and long-term opportunities to earn and build throughout Alberta.
Director of Integration
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text:
I have it: 73 I had it: 32 I want it: 103
Designers » A » Acqua di Parma Floral « Groups
I have it: 73 I had it: 32 I want it: 103
The new luxurious and top quality edition carries the scent of style and elegance, while sophisticated packaging completes the positive impression. A new edition hits the shelves in autumn 2012 – to return in the first plan timeless and precious iris characterizing one of the most popular editions of the house – perfume Iris Nobile.
The new Iris Nobile Sublime provides an amazing composition full of precious shades. The ultimate blend of feminine and strong notes, pure and crystal clear notes are characteristic of the new fragrance.
Top notes provide cold elegance achieved by a mixture of mandarin and Italian bergamot shining above a floral heart. The heart develops precious aromas of Pallida iris – symbol of Toscana, combined with ylang-ylang, orange blossom and Sambac jasmine. The extremely floral heart is supported with elegant, light woody notes of cedar black locust and birch tree, which accentuate Iris Pallida in the best way possible.
Somewhat slender and taller flacon than we are used to hides the new edition Iris Nobile Sublime. It will be available as 75ml edp, starting from September 2012.
Perfume rating: 4.01 out of 5 with 134 votes.
Top Notes
Middle Notes
Base Notes
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Not an "iris" and not something of "nobile" or "sublime". Ugly and synth. 2/10
I was completely mesmerised by this beautiful scent until I met Prada Infusion D'Iris - then it was pushed aside like a premixed can in favour of the straight up whisky!
so royal
Beautiful perfume, but imo not an iris. On my skin the mandarin is prominent, and then the neroli.
I find this comparable to Alien in terms of sweetness and white floralcy, mostly neroli and orange blossom. The iris is not dominant enough to warrant the name, but it is a nice dry counterpoint to its louder cousins.
Acqua di Parma Iris Nobile Sublime, on me, smells quite similar to Iris Nobile EDP, mainly an orange blossom flanked by smooth iris. I'm not sure whether I can easily tell them apart if I smell them seperately.
But when compared side by side, there are a few noticeable differences. Iris Nobile Sublime appears more floral, less woody and more transparent, although it's still unmistakably elegant like the original EDP. The comparaison also helped me to pick out some more discreet notes in the original EDP, such as mimosa.
The sillage is moderate to soft and the longevity is around 8 hours. Although I find them too similar to own both, Iris Nobile Sublime is still a sophiscated floral and a solid offering from Acqua di Parma. If you happen to find Iris Nobile EDP a tad too thick, I think the Sublime version might work well.
Absolutely heavenly !!! Acqua di Parma really knows how to create fragrances. Not only do they smell natural and of highest quality but also they have a certain elegance and richness to them that some others houses just can't quite establish. I am impressed by the entire iris. Line , EDP is amazing , rich full and elegant like no other iris scent out there. Now with the addition of sublime this iris line is even better and it is gourgous change to its original perfume. Very similar in my opinion. At this point I need to wear them both side by side to add the difference between them to my review. Which I will do in the next few days ! So far I feel it is as round and smooth and elegant as its sister :)
After wearing both I am loving both but they are quite different. The orig EDP is deeper, louder and intense. It's my favourite of all perfumes as of late. The sublime is muted , smoother and the birch makes it suede like , it not as loud and its softer and a tat less sweet. As mister chaz mentioned ,it almost feels transparent. That's a good way of putting it. Both fabulous !!!!
This fragrance is amazing and its been in a cosmetic bag with other samples. Im surprised at Acqua di parma because their line is usually wears as low in sillage. I think the ylang and white flowers will allow it to last longer than others in this line I've tried before.
Great Fragrance.
This is a beautiful feminine floral, very soft and slightly powdery, wears like a sheer veil. Boy, someone knows how to make good florals! it evokes an image of someone angelic and mother-like. The woody notes are beautiful, it almost feels transparent.
Overall, it's a great day-time orange blossom & iris scent, but somehow I still prefer the deeper and more intriguing Iris Nobile EDP.
Gorgeous!! But what can I say...I love iris and orange blossom and this is the best of both worlds. Out of the bottle the neroli is beautiful and lends a gorgeous damp honey note. Not damp like musty but damp like dew on the petals of the flower. Like they were picked at the perfect moment.
Soft, elegant, ladylike...a slight hint of powder but ever so slight before the iris politely invites herself to the party. The iris begins to shine and radiate without making the other notes obsolete. A light touch of jasmine. Like you just brushed up against a beautiful blooming bush in full bloom. This almost has a musk like quality. No heavy woods and no detectable patchouli. The ending is as beautiful as the beginning. I sampled this earlier today and just ordered a bottle.
This lovely definitely is sublime!!! xoxo
I love this. It reminds me of my mother. Not that she ever wore this perfume. But this smells like the idea I have of her, if that makes any sense! Usually, I never lack words when comes the time to describe a fragrance, but not with this one. I just know it makes me very nostalgic, but in a serene way. I wear it whenever I miss her. Thank you Acqua di Parma.
Sample review:
I had high hopes for this perfume... unfortunately this is not for me. Something is really off putting to my nose, I don't know what it is... it reminds me of civet and makes me smell dirty...
Nope nope nope... I don't like this at all.
Absolutely heavenly. I love both the originalEDT and EDP but this one is so my taste...a bit sweeter and a little more floral on me then the others. I get a bit violet in this as well. Will buy a full bottle ASAP.
I have the roller ball for this and it smells absolutely amazing.
I would def recommend getting a full size bottle of this!
Thanks to lovely MrsLetterO I am wearing a sample of this today. All I can say is that so far is that the opening notes are very promising and it smells gorgeous to me.
So, after wearing this little beauty for 8 hours, this is what I think...opening quite sweet, almost like a cross between Tom Ford Violet Blonde and Balenciaga Paris which is quite strange as there are supposedly no violets here? The drydown is a bit soapy and a bit powdery, somewhat similar to Iris Nobile but less woody. The scent would be suited well for a cold rainy day, just like today, as it is a lovely warm comfort scent which slowly turns into a 'nuzzle' scent.
One thing I will say is this though...shame it only comes in 75mls size and shame it's soooo pricey.
This is a great fragrance! I had the chance to smell it this morning and it is a beautiful jus for women. Overall floral, with a warm woodsy heart that cames out after the blast of mandarine and iris. I would suggest it for sure!
Ooh, I can't wait. Iris, Black Locust, Cedar, Birch and Ylang Ylang. Sounds heavenly!
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This page contains information, reviews, perfume notes, pictures, new ads, vintage posters and videos about Acqua di Parma Iris Nobile Sublime fragrance but we do not warrant the accuracy of information. Trademarks and logos belong to respected companies and manufacturers and are used solely to identify products and companies. If you have more information about Acqua di Parma Iris Nobile Sublime, you can expand it by adding a personal perfume review. Fragrantica has a unique user-driven classification system and you may classify Iris Nobile Sublime by Acqua di Parma. Click on the appropriate options on the fragrance classification form below the perfume picture. Also, you can find links to 3rd party websites/Internet stores, but Fragrantica has no access or control over those websites. We do not make guarantees nor accept responsibility for what you might find as a result of these links, or for any future consequences including but not limited to money loss. User reviews of Iris Nobile Sublime by Acqua di Parma represent the views of the credited authors alone and do not reflect Fragrantica's views.
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text:
Laboratory Services Locations and Hours
Our professional laboratory staff consists of board-certified pathologists, registered medical technologists and technicians, skilled phlebotomists and an efficient, responsive administrative staff. All labs are accredited by the College of American Pathologists, Georgia Department of Community Health and Centers for Medicare & Medicaid Services.
Brunswick Campus Outpatient Care Center
2500 Starling Street
Brunswick, GA 31520
Phone: 912-466-5187
Fax: 912-466-5135
Hours of Operation:
Monday-Friday 6 a.m.-5 p.m.
Bruswick Campus Medical Plaza
3025 Shrine Road, Suite 160
Brunswick, GA 31525
Phone: 912-466-7204
Fax: 912-466-7213
Hours of Operation:
Monday-Thursday 7:30 a.m.-5p.m.
Friday 7:30 a.m.-2 p.m.
Camden Campus Medical Plaza
2060 Dan Proctor Drive, Suite 1600
St. Marys, GA 31558
Phone: 912-576-6495
Fax: 912-576-6313
Hours of Operation:
Monday-Friday 7 a.m.-4:30 p.m.
Glynco Immediate Care Center*
15 Gable Court
Brunswick, GA 31525
Phone: 912-466-5400
Fax: 912-267-4749
Hours of Operation:
Monday-Friday 8 a.m.-5:00 p.m.
Wellness Way Medical Office Complex*
6000 Wellness Way
St. Simons Island, GA 31522
Phone: 912-466-5560
Fax: 912-466-5913
Hours of Operation:
Monday-Friday 8 a.m.-12 p.m.
*Lab draws only


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On Canada's bleak Beechey Island are the remains of four men who died in the 19th Century. They weren't famous in life – but their deaths sparked 165 years of searching for answers.
A 3.8-mile section of Oregon's coast is named in remembrance of an elderly, blind Native American woman who was forced to walk for days over the sharp rocks with bare feet.
On the less-traversed eastern slopes of the mountain range is a complex environment of geothermal activity, volcanic forces, salt lakes, desert hills and ghost towns.
It's almost an unthinkable practice in our modern era and one that may teach us a lot about generosity: giving to your community until you have little else to give.
Oregon only has just one national park, while its neighbours California and Washington have nine and three respectively.
The sandstone for the White House and Capitol – as well as a few other historically important US government buildings – was quarried by slave labour in Virginia.
Although there are about 2,000 species of fireflies in the world, synchronous fireflies – ones that can coordinate their flash patterns – exist in just a handful of places on Earth.
The Lacandon Maya lived deep in the jungles of southern Mexico with limited outside contact until the turn of the 20th Century, when loggers and missionaries began to arrive.
Editors' Picks
A celebration of this planet and the pure joy of travelling around it
BBC Travel uncovers the hidden side of the parks through its people
Today, there are only three women alive who know how to make su filindeu
While other countries close their borders, Albania harbours those in need
Which came first – the precise timekeepers or the precise people?
From rocket ships to flying cars, these kids inspire us to love the world
We challenge you to play this game and find out!


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Basic Noodle Paste For Pasta
|Plain bread flour
|1 Pound (About 450 Grams Or 4/2 Cups)
|2 , beaten
|Tepid water
|4 Fluid Ounce (About 100 Milliliter Or 0.5 Tablespoon)
|1⁄4 Ounce (7 Grams, 0.5 Tablespoon)
|2 Teaspoon (10 Milliliter)
1 Sift the flour into a circle.
In the well, put the eggs, water, salt and oil.
2 If you wish, blend in a veg- etable to colour the pasta at this stage.
3 With your fingertips, work into a soft dough and shape into a ball.
4 On a floured surface, knead the dough until smooth and elastic.
Wrap in a damp cloth and rest for 30 minutes.
5 Roll out to 3 mm (1/8 in) thick and cut into the desired shapes.
6 Sprinkle a sheet of paper with flour or semolina and arrange the pasta on it and put in a warm place to dry.
7 When ready to cook, bring a large pan of water to the boil, add 25 g (1 oz) (2 tablespoons) salt and 5 ml (1 teaspoon) of oil to prevent the pasta from sticking.
Boil until the pasta is of the desired softness.
8 Drain, and return to the pan and mix with oil if you wish.
Place in a serving dish and serve immediately.
Recipe Summary
Rate It
Nutrition Rank
Nutrition Facts
Serving size
Calories 236 Calories from Fat 29
% Daily Value*
Total Fat 3 g5.1%
Saturated Fat 0.77 g3.8%
Trans Fat 0 g
Cholesterol 52.9 mg17.6%
Sodium 360.9 mg15%
Total Carbohydrates 46 g15.2%
Dietary Fiber 1.4 g5.4%
Sugars 0.2 g
Protein 5 g9.9%
Vitamin A 1.2% Vitamin C
Calcium 1.3% Iron 2.4%
*Based on a 2000 Calorie diet


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Tags » Zither
Washington Phillips - Lift Him Up That's All
With many old blues and gospel 78s it can be difficult to pin down details about the recording or even the artist, but you often have a good idea what instrument is being played. 454 more words
Komorebi is the Japanese word used to describe sunlight as it passes through trees. In this piece I play rich tones on the marimba which are paired with heavily dubbed spikes of zither. 34 more words
Diddley Bow Blues
One of Paddock's student workers, along with the Music Library Supervisor, recently made a trip across the hallway from Paddock to the Dartmouth Woodworking Shop to make diddley bows. 315 more words
July 18, 64: Rome Wasn't Burnt in a Day
Just whose fault was it anyway? Was it a cow kicking over a lantern, that strange new sect known as Christians, or the Emperor himself whom rumor would have wailing on a fiddle during the conflagration? 257 more words
Laraaji - Universe
Since I've alluded to him a couple times, the least I could do is devote a post to a New Age giant: Laraaji. Born Edward Larry Gordon in Philadelphia, PA, he was a student of violin, piano, trombone, and voice in his youth and originally pursued studies in music at Howard University. 309 more words


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Top Definition
Term used to say that something is Garbage.
To throw something away
To throw something away
Could you pleae file that junkmail?
by mikeock April 12, 2005
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Singapore GK Hassan Sunny happy with Japanese trial game
Singapore national goalkeeper Hassan Sunny says he has no expectations about a possible transfer to Japan, despite taking part in a trial game in Osaka over the weekend.
The 32-year-old played about 70 minutes with Japanese third-division side Gainare Tottori against South Korea's Incheon United at the J-Green Sakai training facility.
Hassan was invited to the game after Gainare had viewed videos of the Home United custodian, who's admitted that he's open to another overseas move after being released...
Who is Hiroki Sakai?
JDT will 'try to dictate terms' vs. Gamba Osaka in Japan ACL playoff
Johor Darul Ta'zim will not sit back against Gamba Osaka in their final 2017 AFC Champions League (ACL) qualifier on Tuesday night, and say they intend taking the game to their more fancied Japanese opposition.
The Southern Tigers got settled in Osaka over the weekend ahead of the crunch tie after their Malaysia Super League game against Kelantan on Saturday was postponed to give them more time to prepare.
Coach Benjamin Mora is already preparing his men for the big game, and insists they are ready...
JDT must believe in themselves in ACL playoff against Gamba Osaka
After stunning Asia by lifting the 2015 AFC Cup, Johor Darul Ta'zim can make more history for Malaysian football when they travel to Japan to face Gamba Osaka on Feb. 7.
If the Southern Tigers manage an unprecedented win, a place in the 2017 AFC Champions League (ACL) awaits.
It's a huge task, but Safiq Rahim and teammates can heed these three lessons from their momentous victory away to Bangkok United to take to Japan.
1. Look to talented locals to deliver
Safiq Rahim headlined the victory over...


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This briefing gives details about how many non-European migrants are granted settlement in the UK every year, their demographic characteristics and the various bases for their grants of settlement.
Key Points
- In 2015 there were 89,932 grants of settlement to non-EEA migrants. This was a decrease of more than 60% since 2010 and the lowest number recorded since 1999.
- In 2015, 44% of settlements were granted on the basis of employment and residency (including dependents of labour migrants), 20% were granted on the basis of asylum, and 18% were granted on the basis of family formation and reunification. Declines in grants of settlement between 2013 and 2015 were driven primarily by the family and work categories.
- Grants of settlement on the basis of asylum have grown since 2008 but remain well below their mid-2000s peak. Grants for 'other discretionary reasons', which includes grants linked to a backlog of asylum cases, were a major factor behind the peak in overall settlement grants in 2010.
- Among migrants granted settlement in 2014 the most common countries of citizenship were India (17% of all settlements) and Pakistan (13%).
- At least 85% of settlements on the basis of marriage in 2014 were granted to spouses of British citizens.
- In 2015 there were 89,932 grants of settlement to non-EEA migrants. This was a decrease of more than 60% since 2010 and the lowest number recorded since 1999.
Understanding the Evidence
A grant of settlement from the British government confers legal permission to live permanently in the UK without being subject to immigration control, although it does not confer full citizenship status. Data on settlement (also known as 'indefinite leave to remain', or ILR) come from Home Office administrative sources. They are limited to non-European Economic Area or Swiss nationals. The Home Office counts all grants of settlement issued and publishes data on the total number of grants, the basis of grants (residency and work, family, asylum) and demographic information on the grantees (age, gender, nationality). Since grants of settlement involve a transaction with the government, trends over time are not purely the product of migrants' arrivals and subsequent decisions to stay; changes in government policies and capacity for processing applications can also influence trends in settlement data.
The 'family' category is a possible source of confusion in settlement data. Settlement grants on the basis of family go to individuals who are related to a British citizen or previously-settled British resident (usually as the spouse or child of said citizen or resident). People can also qualify for settlement as 'dependents', or family members of migrants who are themselves just gaining settlement. (When the "principal" migrant in the family qualifies for settlement, that person's dependent family members are eligible to be granted settlement at the same time.) Thus, 'dependents' are a grey area for statistical categorisation – they qualify for settlement because of their family relationship with the 'main applicant', but that main applicant must have some other basis (such as work with residency or asylum) for settlement. Some analyses group dependents with other family settlements; others group dependents with the 'principal' settlement applicant. In this briefing dependents are usually classified in the same category as the main applicant in their families.
Overall levels of settlement in 2015 were down more than 60% from the 2010 peak
The highest number of ever recorded settlement grants in the UK was in 2010, at 241,192. The number of grants of settlement decreased between 2010 and 2012 after which it temporarily increased in 2013. From 2013 to 2015, the number of settlement grants decreased again.
As shown in Figure 1, in 2015 there were 89,932 grants of settlement to non-EEA migrants. This was the lowest level since 1999, when there were 97,117 settlement grants. (Note that citizens of countries that joined the EU in 2004 and 2007 were still non-EU citizens before those dates and thus included in settlement grants.) The 2015 level was a 14% decrease from 2014 when 104,057 people were granted settled status, and a 63% decrease since the 2010 peak.
Prior to the peak in 2010, the trend over the past two decades had been mostly growth. Annual settlements averaged 54,070 in the five-year period from 1990-1994, and grew in each of the next five-year periods to an average of 68,570 during 1995-1999, 125,760 p.a. (2000-2004), and 156,428 p.a. (2005-2009). There is reason to think that the 2009-2010 peak was an outlier to this trend of slower increase. Some of this peak was driven by "other discretionary" settlement grants stemming from a programme to clear a backlog of unsuccessful asylum seekers, discussed in more detail below.
The decrease in settlement grants since 2010 is not driven by a single category, however: work, family, and 'other' bases for grants of settlement have all declined considerably since that year (except for a smaller, temporary increase of grants of settlement in 2013).
Figure 1
The apparent interruption in the increasing trend between 2006 and 2008 may represent changes in policy and record-keeping, rather than an actual change in patterns of migration and settlement application (see evidence gaps and limitations below). In April 2006 the residency requirement for settlement grants for migrants in work-based categories changed from four years to five years. This temporarily reduced settlement as people waited an additional year for eligibility, but then possibly led to additional pent-up demand once the wait ended.
Settlement grants are also affected by the number of entries in previous years, as this affects the number of people newly eligible for settlement after a period of residence. For example, one reason behind the decline in work-related settlement grants from 2011 to 2014 is the falling numbers of work visas that were issued for people coming to the UK from 2007-2009. See our briefing, Immigration by Category: Workers, Students, Family Members, Asylum Applicants.
The decrease in settlements from 2013-2015 was driven by declines in the family and work categories
Figure 2 shows considerable fluctuation over time in the most common bases of settlement grants.
In 2015, family based settlement grants were almost half the level of the previous year, and less than one quarter of their 2009 peak. In 2015, family accounted for 18% of all settlement grants. This is in line with a general decline in numbers since a peak of 72,239 in 2009, although there was an increase in 2013 to 59,654. This trend is consistent with decreases in the numbers of people receiving entry visas on the basis of family ties between 2010 and 2012. Numbers in 2014 may also be affected by a 2012 policy change, which extended the time required before applying for settlement as a spouse or civil partner from 2 years to 5 years. This is expected to lead to a temporary reduction in the number of people newly eligible for family settlement. Overall, family formation and reunion has become a smaller share of settlement over time, declining from 56% of settlement grants in 1997.
Grants on the basis of employment and residency (including dependents) peaked at 84,347 in 2010 before falling to 38,712 by 2014 and increasing slightly to 39,820 in 2015. The decline from 2010 onwards is consistent with a decrease in the numbers of people coming to the UK for work in the second half of the 2000s. The number of people granted entry visas for work in tiers 1 and 2 of the points-based system (plus their dependants), for example, fell by more than 40,000 between 2006 and 2009.
There has also been a decrease since 2006 in the number of people initially entering for skilled work who can potentially gain settlement within 5 years. According to the sixth report of the Home Office "Migrant Journey" dataset, 25% of people issued skilled work visas in 2009 had gained settlement 5 years later. Declines in settlement on the basis of employment up to 2014 should not be attributed to the £35,000 minimum income threshold, which restricts eligibility for work-based settlement for workers who would otherwise become eligible for settlement from April 2016 (data not yet available at the time of writing).
Employment has remained the most frequent category of settlement grant since 2008, with one exception in 2013 when settlement for family reasons was slightly higher. In 2015, people settling for employment reasons represented 44% of the total, over twice the 17% share in 1997, when the Home Office dataset begins.
Figure 2
Grants of settlement on the basis of asylum have grown since 2008 but remain well below their mid-2000s peak
Meanwhile, as Figure 2 shows, the levels of settlement for asylum (including dependents) have fluctuated since 1997 in both absolute terms and as a share of all settlements. In 1997 there were 11,780 settlements for asylum (20% of all settlements), while in 2015 there were 18,187 (also 20% of all settlement of that year). This overall trend obscures peaks in 2000 and 2005. The peak in 2005 (67,810 grants) came from the Family ILR Exercise (Home Office 2010: 38), which granted settlement to some asylum seekers whose cases had not been decided after three years or more of living in the UK. The decline after 2005 probably stems from two factors: a long-term drop in numbers of asylum seekers, and the temporary effects of another policy change that year. In August, the UK stopped granting immediate settlement to refugees and other asylum applicants. Instead, applicants were granted limited leave to remain with the opportunity to apply for settlement after five more years of UK residence. Thus, new refugees granted leave to remain in 2006 would not be eligible for settlement until 2011, after which the numbers began to increase again.
Former asylum seekers are also represented by settlement grants in the 'other' category. This category includes a type called 'other discretionary grants' which captures a programme to resolve a backlog of cases involving refused asylum applicants who continued to live in the UK (Home Office 2010: 124, xvii). The Home Office states that the programme began by prioritising candidates for removal, and then progressed to those who 'may be allowed to stay in the UK'. Since the goal was to resolve cases over a five year period, the decrease in the 'other' category is understandable. Available data do not show how much of the increase in other discretionary grants can be attributed to this programme.
But what the data do reveal is that grants of settlement under this 'other' category increased more than six times from 2006 to 2010. In 2006, this category comprised 9% of all settlement grants, including 7,720 labelled as 'other discretionary grants' in more detailed figures. By 2010, 'other' grants had increased to 82,686, or 34% of the total, before falling to 8,746 by 2012 (6.7% of total grants). In 2015, grants in this category stood at 15,315 or 17% of the total settlement grants that year.
Indian and Pakistani nationals, women, and young people receive the most grants of settlement
As shown in Figure 3, half of people settling in 2014 (the most recent data available at the time of writing) came from Asia (50%), followed by Africa (29%) and the Americas (8%). Nationals of Asian countries accounted for most of the increase between 2004 and 2010. Between 2010 and 2012 settlements by all regions and national origins decreased followed by a temporary increase in 2013 and a drop in 2014. Meanwhile, grants to nationals of non-EEA European countries (such as Russia and Turkey) have declined by 80% since 2004 to 5,317 grants in 2014, as EU expansion reduced the need for many European nationals to apply for settlement in Britain.
Settlement grants to nationals of all other regions have stayed nearly the same compared to their 2004 levels. Note that the Home Office's preferred regional categories no longer disaggregate the Indian sub-continent from the rest of Asia, though these can still be calculated from the country-by-country statistics available within the Home Office's Immigration Statistics.
Figure 3
The most frequent countries of origin for 2014 migrants granted settlement were India (17% of all settlements) and Pakistan (13%), as shown in Table 1. Other nationalities not in the top ten comprised 38% of all settlement grants.
Table 1 – Top 10 countries whose nationals received settlement grants in 2014, by share
|Share of 2014 settlement grants
|Number of nationals
|South Africa
|Sri Lanka
As Figure 4 shows, the demographics of migrants granted settlement in 2014 leans toward the young. 66% of migrants granted settlement after fulfilling residency requirements in 2014 were under 35 years of age. 52% overall were female, a change from 2010 when 53% were male. Women were a majority in the 16-24, 25-34, 45-59 and 60+ age groups. Children were slightly more than 50% male, as in 2011.
Figure 4
Most spouses granted settlement have a British partner
As shown above in Figure 2, settlement for family reasons has fallen behind employment and asylum to become the third most common basis for settlement grants in 2015.
The vast majority of people granted settlement for family reasons are spouses and children: 99% in 2015. The majority of migrants granted settlement as spouses are married to or partners of British citizens, as opposed to settled or settling migrants. As Figure 5 shows, in 2014 about 85% of migrant spouses granted settlement had a British spouse or partner, while about 8% had a spouse who was settled or settling in the UK but not a British citizen. The remaining 7% were classified in categories for which the citizenship of their spouse was not specified, such as 'common law spouse' or 'other spouses' (see Home Office Immigration Statistics tables for more detail). These proportions have remained largely similar since 2006 when the dataset began.
Figure 5
Note: 'Ambiguous categories' include migrants listed in Home Office data under descriptions that do not refer to spouses' nationality, such as 'same-sex partner', 'common-law spouse,' and 'granted settlement due to death of spouse or domestic violence after leave to remain granted as a spouse'.
Evidence gaps and limitations
Home Office data are actual counts of grants of settlement, rather than estimates. For a small percentage of grants, the basis for the grant is missing and categorised as unknown, but otherwise data are relatively problem-free (Home Office 2015: 51-52).
However, changes in trends may results from changes in policy or internal record-keeping, rather than actual changes in the numbers of migrants coming to live and settle in the UK. For example, as discussed above, significant changes in the number and bases of settlement grants since 2005 are attributable to changing methods of handling backlogs of asylum applications (Home Office 2010: 38-40). The related rise in 'other discretionary' grants creates additional problems for analysis, as we do not have further information on the people granted settlement in this category – for example, how many were main applicants vs. dependents, and what their characteristics are, such as age, gender, and nationality.
In addition, settlement data do not reflect trends in long-term UK residence of EEA/Swiss nationals. People with these nationalities can instead apply for permanent residence cards to demonstrate their residence rights. It is not necessary to do so, although from November 2015 this card is required for citizenship applications for EEA nationals. It is not known whether the debate on EU membership has encouraged EEA nationals to apply for permanent residence or citizenship, and statistics for 2015 and early 2016 are not yet available at the time of writing.
- Home Office. "Control of Immigration: Statistics United Kingdom 2009." Statistical Bulletin, Home Office, London, 2010.
- Home Office. "User Guide to Home Office Immigration Statistics." Home Office, London, May 2015.
- Home Office. "Statement of Intent: Family migration." Home Office, London, June 2012.
- Home Office. "Settlement." Home Office, London, 3 March 2016.
Further reading
- Castles, Stephen. "Guestworkers in Europe: A Resurrection?" International Migration Review 40, no. 4 (2006): 741-766.
- Castles, Stephen and Mark J. Miller. The Age of Migration: International Population Movements in the Modern World, 4th ed. Basingstoke: Palgrave MacMillan, 2009: 33-43.
Related material
- Migration Observatory briefing – Immigration by Category: Workers, Students, Family Members, Asylum Applicants
- Home Office – Immigration Statistics, Settlement tables, January–March 2015


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You don't want to miss the charm in this modern farmhouse! Complete w/ 2 car garage, working stable, & two fenced pastures, this horse property is ideal for a country retreat! Seize the opportunity to own this BEAUTIFUL home set on almost 7 acres of property. In addition this home was once home to John R. Neill the illustrator for The Wizard Of Oz books. Special touches include mill-work on the walls, Brazilian Cherry floors, and barn timber imported from Canada! First floor offers 3 wood burning fireplaces, vaulted ceilings. A study, living room, dining room, & additional bedroom w- en suite bath.. The master suite, w/ stall shower and 2 walk-in closets, along with 3 bedrooms & bath complete the bright and spacious 2nd floor. All lead to 2 loft space w/ full bath and walk-in closet.
Listing Courtesy of KELLER WILLIAMS METROPOLITAN