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Advertising is on its deathbed.
If traditional advertising still works for you, I bet you aren't really advertising. You're persuading.
Before I explain, let me pose a question: What's the difference between advertising/marketing and sales?
Truth is, they're almost identical. Or they should be. The only true difference between the two is the ability to accurately measure cause and effect. It's easier to fire an ineffective salesman than an ineffective ad firm. At least, it used to be.
Ineffective advertising has finally been exposed, and, like a vampire, it's withering away under the rays of sunlight.
Where does the light come from? Web analytics. Web analytics is a cure for not only bad advertising but also bad sales. We can now measure the effects of offsite ads and online conversion. We can measure what actually happens rather than speculate. We see when email or banners are working but the site is failing. We know more about our customers, what they do, and in some cases why they do it.
Slowly, companies are getting wise to this ability to measure the buying and selling processes. Online, accountability is built in at every turn. Companies are posing questions about their offline campaigns. They're losing patience with advertising and all its promises. It's not that advertising is getting worse. Actually, it seems better and more relevant. It's just too little, too late.
Why Traditional Advertising Is Dying
Sure, the Internet has a hand in taking advertising down. But there are other factors:
- Media fragmentation. TiVo, iPods, hundreds of cable channels, satellite TV and radio, podcasting, Web sites, consumer-generated media, even video games cut people's time and attention into thousands of teeny fragments. Advertisers have a harder time reaching large population segments. They spend more to reach fewer people. They used to reach the masses with buys on three TV networks; now, they must buy on 92 stations to approximate the same reach.
- Communication acceleration/information availability. Word-of-mouth advertising and "badvertising" move faster than ever. Bad news about your business or a failure to live up to advertising claims cancel out any image-control advertising. Even great advertising can't serve as a smokescreen for poor selection, an inferior product, and dismal customer service. Slick catalogs and marketing claims can't detract from Dell's CRM failings or help customer lifetime value, for example. You can fool a lot of people once, but it's much harder to do it twice.
- Overemphasized demographics. Demographic targeting has long been the focus of marketing efforts. Problem is, it only tells you where customers might be, not what messages they might respond to.
- Creative, rather than persuasive, ad firms. Read a recent roundtable discussion in "Fast Company." It's revealing only one exec brought up the term "accountability." No one mentioned "results." Clearly, many ad firms still don't get it. If they don't consider accountability and results, they relegate themselves to an offline equivalent of spam.
Persuasion: A New System for a New Generation
Old-school advertising can't be resuscitated. The landscape has changed. Advertising must morph into something different. Advertising alone isn't enough.
We must shift from the advertising/marketing/sales silo strategy to an all-encompassing customer persuasion worldview.
Architect a persuasive experience as opposed to broadcasting only what a company wants people to know. You'll inject relevance into every customer touch point no matter where the customer experiences the company or where he is in the buying process.
Companies that best manage and coordinate the customer experience from first touch to post-sale are the ones that will succeed in the future:
- They'll learn how to persuade customers in a manner they prefer.
- They'll be able to demonstrate relevance to many different buyer types in all stages of the buying cycle by infusing relevance into every touch point.
- They'll be able to transform one-time buyers into enthusiastic repeat buyers.
Most of our work focuses on what happens when people arrive at their Web sites. Yet we find online persuasive efforts have a back-reaching effect on advertising efforts and a forward-reaching effect on offline sales efforts.
Online persuasion is a great breeding ground for relevant messaging and experiences. It can be used across advertising and sales efforts. In this respect, online marketers have a leg up over their traditional counterparts.
Do you persuade customers or shout advertising messages at them, hoping you can drag them kicking and screaming to your cash register? Tell me what evidence you've seen that advertising is dead.
Related reading
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Social media has developed into an effective component of digital strategy, but measuring its performance is still a challenge. How will analytics affect social media in 2017?
How your CMS can help personalise your customer journey
A great customer experience has moved from 'nice to have' to 'can't do without'. Your users expect be engaged from the moment they land on your site, held in rapture at each stage of the conversion funnel. Is your CMS the key to delivering?
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By Dave Molinari Pittsburgh Post-Gazette
PHILADELPHIA -- Right winger James Neal has been suspended for Game 4 of the Penguins' first-round playoff series against Philadelphia at the Wells Fargo Center Wednesday night.
Winger Arron Asham, who received a match penalty during the Penguins' 8-4 loss in Game 3 Sunday, has been suspended for four games.
That means Asham would not be eligible to return in Round 1, even if the Penguins would take it to the seven-game limit.
Earlier, the NHL declined to rescind an automatic one-game suspension winger Craig Adams was assessed Sunday, so the Penguins will be without three regular forwards when they try to stave off elimination in Game 4.
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New Commenting Script for HTML Site
This project received 10 bids from talented freelancers with an average bid price of $186 USD.Get free quotes for a project like this
Project Budget$30 - $250 USD
Total Bids10
Project Description
We are currently using a commenting script called Disqus.com.
That system requires all posts to show the date of each post. We hired a Freelancer to remove the post date function without also removing the posters name. They fixed it - so each post shows the posters name and NOT the date - which worked perfectly.
Disqus recently updated their system so users cannot use any custom coding on it (at least that's what another Freelancer told us) and now every post is showing a post date again.
We need to change commenting scripts but the end results we want is for it to look the same as our current Disqus setup, and still include ALL the comments which our past customers have already uploaded into the Disqus section.
The script is running on 6 pages of our website - so all six pages need to be fixed.
We will give access to these pages to the winning vendor.
Skills Required
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Super Car Driver Idiots Compiltion 2015
Super car driver idiots Crash Compilation, really dump crash car crash video contains documentary or educational context which can help the viewer about to understand the consequence of unacceptable driving behavior. It may contains graphic or disturbing context for some Viewers.
12 year old takes his 7 year old brother for a joyride in 330bhp subaru wrx sti impreza
My son driving my Subaru impreza sti with 330bhp back in 2011. Check out my new videos of him learning to drift, drag and circuit race plus driving other cars here at cardrome. Just look at some of the things he's done in my cars! As there are a few of you out there that are jumping up and down saying I'm an idiot or the worlds worst father I should point out that this is on a closed rd, no one in the video driving a car has a license. All my videos of both my kids driving are in cars I own or owned at the time and was prepared to accept the consequences if the hit something. In my opinion they are in more danger crossing the road to school every morning than either of them were in this video. This place costs £15 a day to use from Dawn till dusk. google cardrome in Romford for more info.
Fast Driving Girls - Bonnie Lotus Exige S2 (V024)
http://fastdrivinggirls.altervista.org Twitter: http://twitter.com/FastDrivingGirl Bonnie drives a Lotus Exige S2. She love to have fun driving this sport car on mountain roads. The video is splitted in 3 parts. Widescreen video (16:9). Camera angle on: Bonnie, steering wheel, dashboard, pedals, legs, gearshift, road. Top Speed: 140 Km/h - 88 MPH
FAIL - EVO plummets and falls off dyno
Mitsubishi EVOLUTION ("EVO") decides to disgracefully side-tackle a pillar after a low Dyno run of 450hp. How unsportsmanlike. This might have happened at Mech-Tech College in Puerto Rico this week.


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Would you like to save as your currency permanently or for this visit only?
Access to beach and boardwalk a plus Did not receive maid service, sheets were dirty/stained, sand throughout sheets, no beach/ocean view from first floor. Parking limited. Suites not located in hotel, building across street. Love the hotel, but won't stay in suites again. Expected more from Dunes Manor
Winter prices are amazing compared to their summer rates. Everything was extremely clean and the the view from our 7th floor room was outstanding.
Very nice room, friendly housekeeping Poor front desk staff, room over an hour late to be ready (4:15p for a 3p check-in)
Great location - looking out from the room's balcony, you can see that the end of the boardwalk is only a block away. Great view of the beach/ocean. Room was EXACTLY like the picture, very clean and spacious. The entire staff was very friendly and helpful. I would definitely come back and recommend this hotel to others. Never was I disappointed or let down by anything; it's was really the opposite, I kept being pleasantly surprised.
Great view Great porch Great beach access Pool area needed supervision No bell hops Free coffee should stay til 9 Bar food was very average
beachfront view Climbing down 10 flights of stairs at 6am in morning after being jolted out of bed, with the emergency warning. And waiting over 1 hour outside and in the lobby, and finally walking back 10 flights to gset back in our room. My wife suffered some problems on the stairs
The view and location,staff was good Bed small
Good location After checking in we dropped our luggage at the room and went to the beach for an hour and a half .returned to the room to find our carpet next to the bed soaked . I go to the front desk to let them know to find out that they don't have anothere room to put us in and they would send maintenance up to check on the ac unit. We waited to get dressed for dinner until the maintenance man came and all he did was remove the water with a shop vac and said he would let the desk know what was going on and that's all they could do. I followed up with the desk and the supervisor on duty said there is nothing they could do. I asked for the manger and was told he was in a meeting and not available. So my floor was soaked my entire stay at the dunes and the staff basically said deal with it. I paid way too much money to just deal with. I would not recommend staying there again. Poor management and an inconvenience when you only have a few vacation days Also they placed me in a handicap equipped room . They made me feel as though I was being punished for booking on the Web
beachfront was perfect every room has balcony overlooking the beach, and only one block from the end of the boardwalk. got a room with two beds and I am used to a king size so it seemed small to me. that's just my preference
Beautiful property and courteous, attentive staff. No Internet and room service in the adjoining property. That wasn't disclosed at check in or in the in-room instructions.
love it
The fitness center was lacking. Would have like there to be a sauna and steam room.
This hotel was right on the boardwalk and in the middle of the everything which is what we were looking for. The hotel is 100% smoke free so you can't even smoke on the balcony and you sign a paper saying they'll charge you $150 if you smoke.
Location right on the Boardwalk. Room was not cleaned well and didn't smell so good. Left the room for not even an hour in the morning, put the do not disturb sign on the door and the maid entered the room anyway. All she did was put out her tip envelope. My first tip, listen to your customer.
We loved the balcony and oceanfront view. The pool and pool bar are awesome and staff very friendly. Room was clean. Decor is outdated but I cant hold that against them. Staff is friendly. The hotel is smoke-free but they provide smoking areas with seating and ashtrays just outside the doors which is nice for us smoke-when-we-drink types. Location is great except its near the end of the boardwalk so walking with kids towards the Jolly Rancher rides and other boardwalk attractions is a huge hike. Kids were looking forward to the big chess set in the activity room and me and my sister were thrilled about having access to the gym. Both need serious renovations. The chess set pieces are broken and dirty and the gym is tiny and not well equipped. The machines are circa 1980 with some rust. The water cooler tray was slimy. The candy the kids won in the arcade was stale and nasty. They provided shampoo but no conditioner. We were annoyed when we needed more coffee and were told to come to the front desk to get it instead of someone delivering it to the room. We paid a little too much to be retrieving our own staples.
Convenient and restaurants down stairs
This hotel had everything you could needed; coffee shop, clothing store, bar, spa, waterfront access. The room was spacious and clean. I am under 21 and needed to get my parents to fill out a paper and provide a credit card, which is something I didn't find out until I went to check in. That was a huge hassle. But the people at the front desk let us check in before we provided the papers which was kind. Also they have a few 15 minutes spaces in front of the hotel and their towing staff just sits there with timers waiting for yours to go off. I think that's rude considering we're paying guests and checking in shouldn't take 15 minutes so if it does, it's probably the hotels fault.
Staff was very friendly and helpful. We arrived at the hotel about 6 hours before the actual check in time(4:00) because we wanted to go to the beach. Staff was able to have our room ready by 1:00 which was awesome and we were totally not expecting it. Ocean view from our room was beautiful and we had a side room too! We have a room with 2 queen size bed and the room was pretty large with a nice balcony. Beds were not very comfortable and anytime I moved it was extremely loud. I felt like I couldn't turn from side to side without waking up the other person in the bed next to me. Bathroom was tiny, but honestly it did the job and was clean. Room walls are pretty thin that u can hear the room next door a lot. Especially when they would open or close their room door.
Room had an excellent view. Kid friendly spacious rooms. Bathrooms were small but were useable.
Location The room was dated, fairly clean but the age of the room made it feel less comfortable
Location is good. Wallpaper peeling off of walls in several areas of the room and bathroom. No fan in bathroom . A/C was extremely loud, kept us awake. No supplies in kitchenette (detergent, cloths, towels). No receipt was given when asked for.
liked the view. liked the location around 22nd st. The bed was the worst. Both beds were bad. The shower was too small for two, tub was too small for two.
Room had great view. Stay was unremarkable. They own an entire parking garage across the street. Short staffed at front desk. Pushy cleaning people on checkout day.
The location was great enjoyed our breakfast at the restaurant on the 6th floor. We sat out on the patio. You can not beat the view. We were in the 9th floor. The balcony arent private and if your neighbor is skinny enough or a child they can waltz right over. The towels were dirty. There was still make up on the one and the same brown spot on all of the towels. Our room it's self was pretty clean despite what other reviews might say.
Our room was very spacious and clean. Staff was super nice. Great location! Only complaint was that the coffee at the convenience store was super old and gross looking. Other than that this was a great value!
Clean Rooms, Excellent helpful staff. Perfect for a quick getaway or an extended stay. Highly recommend the Ocean View, with no boardwalk it is quite peaceful. nothing
What isn't to like? A good restaurant. Bars by the beach, pool, and comedy club. A wonderful seafood buffet. Indoor pool if it nasty outside complete with a small arcade. Plenty for the kids to do. Nothing . I love the place. Something about it makes you feel like a king. I plan on returning.
The staff was very friendly. Our suite was very clean and comfortable. I'd definitely recommend to friends travelling to Ocean City.
Tempur pedic mattress! Kitchen in the room, with dishwasher! Very convenient and open pool area Friendly bartenders Oceanfront (sort of) Pricing Supermarket, coffee shop, bar, and restaurant all within walking distance Somewhat deceptive ocean front. The hotel has a massive indoor pool/lounge area. Many of the rooms overlook this area, not the outside or the beach. However this wasn't a totally bad thing since it was pretty cool and windy outside, being Memorial Day weekend.
The bed was rock hard
On the beach and clean and orderly with great ocean front rooms and kitchenettes as an option. Restaurant food is okay. Coffee and meals suffer from lack of refined flavor and enthusiasm. But, still a good value for getting a place on the beach with nice rooms.
The suite was beautiful and ocean front the sound of the ocean and the view was beautiful. close to restaurants and shopping. The staff was very helpful and friendly. the suite was very clean and modern. just the mattress was a little firm for my back, but everything was great.
We had an ocean view and it was lovely. The jacuzzi in our suite did not live up to our expectations.
A great hotel if you have kids with you. Indoor pool, exterior pool, beach / seaside, very close to everything within Ocean City and close to Assateague Island.
The hotel is one of the only comfortable places to stay in Ocean City..most hotels are old and uncomfortable! They did not vaccuum the floor and the Boardwalk stops only a few blocks before reaching the hotel...it would be nice if they build the boardwalk further!!!
I like the location although I did not know exactly where it would be in relation to my class in West OC. My room really felt wonderful, like I was very wealthy or something. I had a wide screen TV, fireplace and temperature control. Felt like home. The parking seem limited to me on the side of the street as the hotel. I think there was parking across 67th street on the same side.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The amount of space in the room was nice. People in the room above us very very noisy, had to call the front desk twice to complain.
It was advertised as Like Windham or Double Tree. Holiday Inn is Not in that catagoty.
Clean, excellent staff, great location, renovated room great on-site eating and food purchase options. No
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Friendliness No
I can honestly say nothing at all. Terrible place!!!! Check was crazy and unorganized. Had to wear flip flops in the shower. Tried to check out early due to cleanliness and horrible customer service. Wouldn't recommend at 49.00 dollars a night. Complete nightmare. Every customer was saying the same. This place needs new management and a complete overhaul.
Has everything you need. It has more than just the basics in the room. The room was clean and there were ample pillows. My room was spacious. The bathroom was small but clean and functional. The beds were hard.
The staff was just ridiculous. I received attitudes from more than half of the staff I encountered on my stay there. They also made me wait three hours for my room to be ready and when I asked questions they continued to pass me on to the next rude staff member. When they finally gave me the keys to the room my keys were at the bottom of a pile of room keys suggesting my room had been ready for some time. They should be ashamed by the way they treated me and my friends during our stay. I won't be coming back to that hotel.
Good value through Kayak. Decent fitness center, indoor pool( outdoor too), room was clean, staff very friendly (Kudos shout out to Meisha) and helpful. Although the room was a little outdated in decor, the bed seemed fairly new and was very comfortable. choose a street or ocean facing room and you will avoid the loud music from the ice rink/recreation area. Outdated rooms. Shower head rusty, tub nozzle caulking broken away from wall.
The location was central to a few eateries and a movie theater. I did like that there was an additional parking deck nearby free of charge to guests. There was a microwave, fridge and decent cable in the room. There was a snack stand on main floor with a variety of choices nearby the ice skating rink. Loved the idea of free beach chairs to hotel guests as well. Didn't get a chance to utilize the other amenities but there was plenty to do which is awesome for families. The cleanliness of the room was questionable from the bathtub to the carpet.The hotel can be updated. The noises from next door after 1 am was ridiculous. We got trapped in the elevator 2 twice on two separate days 20 minutes each time. Then we had to ask for housekeeping each day to replace linens used. The staff can use a refresher on customer service.
Oven front bar and live singer
Too much noise all day long around the ice skating rink
The amenities were nice. Nice size pool. Nice out door bar and view of the beach. The rooms were a nice size. We drove all through the night and checked in at 2. The woman at the front desk was so rude. We did not know our room wasn't going to be ocean so I went down to the desk to ask for a new room. She kept trying to tell me that since I booked it on hotels.com that there was nothing she could do. After my fiancé went down she immediately changed it for him. She was incredibly rude to me. Will not stay here again because of customer service was horrible. For paying an additional 120 for our room I would expect more customer service from a resort like that
Location A/C didn't work. Ice Rink closed
All the friendly staff, and food was good. There was half of a dead rat on the hallway my toddler stepped on it. !!
The room was very nice and clean. The wifi was absolutely terrible. The outlets where in weird places.
Upon check in, we were greeted by friendly staff, and given an upgrade to a larger room. The room was nice, very appropriate for a beach vacation. The location was perfect, close enough to walk to pier(about 15 min), but also far enough away from the massive pier crowds. We got $10 coupons (one for each day we were there) for the restaurant attached to the hotel, which was fabulous! We did have an issue that was promptly resolved with staff, and management went out of their way to accommodate us. This in no way is the fault of the hotel, but be aware that since this hotel is located next to the beach there may be extra crowds, traffic. We had a car alarm going off several times throughout the stay. This, of course, goes along with the atmosphere of Ocean City.
We went to the beach on a whim. We found this hotel reasonably priced on Kayak. It turned out great. Room was great - right on the boardwalk. Staff was excellent. We had a great time. Nothing... everything was good.
Excellent and accommodating staff, Nice room with a comfortable bed, balcony and beautiful view of the boardwalk and ocean, very reasonable rate. Most of the hotel's facilities were closed, due to the off-season.
Staff was very hospitable and pleasant. The location on the boardwalk was very convenient to all attractions. Lovely oceanfront view, the balcony glass doors were clean and clear, definitely maintained. This cannot be said for some of the other boardwalk hotels. Nice "Bath & Body works" brand toiletries. A bit dated, spots in carpet and dim bathroom, but this did not affect our stay. If we stayed during peak season and paid the rack rate, would expect a more up to date facility.
Clean and reasonably priced
I was really excited to stay here. Upon arrival, the location of the hotel was perfect! I go in to check in, there is no one in the lobby and I literally stood at the desk for 8 minutes before being helped. Finally a girl comes around and says she didn't see me; not a problem, she gets me in and up to the room we go. Once we enter you are literally right on the boardwalk, great view! We drop the bags and go out to dinner reservations we had as we were in a rush didn't even look at the room. Once we get back I notice while getting ready for bed there is black mold everywhere lining the room. We go to close the blinds for bed and literally 100+ nats coming flying out. I called the front desk immediately, he literally said "can I call you right back", and 2 minutes later I have a housekeeper I would assume in my room with a can of Raid! She couldn't even believe how many there were! On top of that, a dirty rag came from under the blinds. Something that was obviously missed. I told the housekeeper that I was not sleeping in a room with this many bugs and certainly not after spraying Raid. She leaves and I get a call " do you want to switch rooms" I responded yes, I am told to come down and they will give me new keys. I get to the desk, there is NO apology which is honestly what makes me so mad about this experience. I get to the new room, and the keys they just gave me- don't work. I go back down, and she re-keys and sends me on my way. Again, no apology it's 11:30 at night and I'm ready for bed. I'm now bothered to the point where it's hard to sleep. The most annoying part is had I gotten the room they switched me to, to start with we wouldnt of had a problem as this room was exactly the same but actually CLEAN. I'd like to say this seems like a nice play to stay and we just had bad luck with the room, however the behavior from the staff really bothered me. If management would like to reach out, I have plenty of pictures and videos of the first room. Room 503 definetly needs some work.
This guest did not leave comments about this hotel.
Very friendly service. Quite a walk to the boardwalk.
The room was nice & clean It is advertised as a family hotel and it is definitely a party hotel... we wish we would have known this before we took our 2 1/2 year old for our family vacation. The last day there was a special event that took up the parking lot, with no warning
It's location to the beach. The hotel was jumping from the moment we got there. Tuesday night was movie night which was great way to relax after a cloudy rainy day. It was great to have beach chair and umbrella rentals right on the beach. Great prices!ð� Elevator slow! Lol
After arriving my wife and I were pleasantly surprised to find the room in fantastic condition and the hotel in fine shape. Liked--> Entertainment, activities availabel (Pool, volleyball, etc.). Sunrise and beach view from room. Easy beach access. The happy hour scam of buy one drink get one free. I thought my wife would buy a drink and I could choose a free non alcholic drink. They had a series of rules attached. That was not included. Wound up paying for 2 drinks, when only 1 was desired.
I liked the convenience of the place we stayed. I loved the pool. I liked the kids activities! I loved the all you can eat breakfast at the restaurant. I loved being able to order food and drinks on the beach! I assumed I was staying in the hotel per my request. I did not. I got a little tiny cottage with 2 twin beds that was very old, had a weird smell and had a shower that me and my 5'3-1/2' 128 lb. frame could barely fit in. It was ok for an overnight stay.
Hotel was great!! We really enjoyed watching the band play at coconuts from our balcony!!! We loved everything!!!! Nothing not to like!!!
Location, All you can eat buffet, good vibes.. Everything exceeded my expectations!
The Castle in the Sand is an older hotel located on the beach front of ocean city. Excellent room and space for 2 adults or a small family of 3 to 4 people. We went during the off season but still had a lot of fun. I would recommend the hotel. We went during the offseason so amenities like the pool weren't available.
This guest did not leave comments about this hotel.
Good central location to convention and meeting areas.
Loved being right on the beach The toliet ran all night and the elevator was broke
Great location Some staff wasn't the friendliest. I wasn't able to add the stay to my rewards account to get points. Breakfast vouchers were not applied to Bill. Just felt a rushed irritating experience. Will consider somewhere else next time
Convenient A little noisy.
The location was good for us..close enough, but far away enough. Contrary to another comment about the breakfast, I thought it was great. I've eaten at many hotels that include breakfast and this was one of the better.. The sausage was turkey, pre done cheese omelettes, fresh fruit and whole wheat bread, prefect for me. The staff was friendly..
it was very close and convenient for our MSEA convention Our room (an even number) was not bay front.
Clean and comfortable. No issues with noise on a packed weekend. It was expensive, but also a relatively late single night booking during the summer.
Nice quiet friendly service hotel modern and well kept. Great value for what you get.
The bed was comfortable. There was coffee in the room. The ad is very misleading. I thought I wS getting an Ocean Front room, but, when I got to my room, my "view" was of the alley and the air conditioning equipment from the restaurant next door. I overlooked the trash receptacles too. The room was right next to the elevator too! So, the noise from all the equipment and the elevator was a bit much. If I had not driven so far that day, I would have left, but I was too tired. Iice was on a totally different floor, the chair in the room was comfortable, but you could not open the door to the balcony without having to move it-EACH TIME. I use Kayak a lot and this was one of several disappointments in recent stays. It may be time to switch.
Very clean staff very friendly excellent place to stay with a great location
Small room and bathroom
Location, ac in room Staff at desk could have been more welcoming
Location is right on boardwalk. Cross the boardwalk and you are on the beach! Love the rocking chairs on the porch! The staff was great too! Must try the stuffed french toast! The mattresses were very lumpy and noisy. Nice ocean view but no balcony.
Location - being across the boardwalk from the beach was a huge plus. Very clean hotel with a friendly staff. The ocean view was perfect & the rooms AC kept us nice and cool. Rocking chairs on the porch is a perfect pre-dinner hang out. Would absolutely come here again. Perfect getaway from the "corporate chain" feel. Creepy lady bartender who was only interested in pushing the hotels restaurant.
Needs updated desperately!!!
Great location, staff was friendly, good parking No fridge, no microwave, very small tv
What hotel in this day doesn't have an iron/ironing board in the room; not even a blow dryers. Restaurant on premises shut down and staff didn't even have a wine key to open a bottle of wine we had to buy across the street. Just sloppy
For sure a family hotel! There's really no place to take your pet for a walk. They say pet friendly but you have to wait till the sun goes down or go in the morning over a few streets to find some grass.
Stayed here for four nights for a family reunion in South Bethany. There were five of us, incl. 3 grown children, and we had plenty of room (blowup mattress plus 2 double beds). The location was ideal, walking distance to many food places, plus a straight shot into South Bethany or Ocean City. Staff was very friendly. The beds were extremely comfy, especially all the pillows! Great water pressure (key when you have all 5 showering for the same event) and plenty of walking space in the room, even with the mattress set up all day. On our final night we finally made it up to the rooftop bar for a farewell drink -- wish we had gone up sooner! The refrigerator's freezer compartment did not refreeze our ice bottles, which was a real disappointment when we were doing the beach each day in 90+ degree weather. We used the ice machine instead, which worked well, but would have preferred the frozen ice bottles to save on water. We notified the front desk on day 2, but did not have it fixed before leaving on day 5. We loved having access to coffee 24/7, but the cups were a mere 6 ounces, so we were always grabbing at least two each (not too economical). Picky negatives since the stay overall exceeded expectations...
The Cali King bed, the large room and decent size bathroom. Peaky's roof top restaurant on the 8th floor. Very convenient to public transportation, the northside O.C. beach, and other mini golf and restaurant venues. Overall The Fenwick is not over run with kids, making it an excellent choice for adults looking for less touristy boardwalk bs and more space, peace and quite. Adequate on site parking. The outside of room windows are so filthy, that it obscures ones vision and at times even the sun. Water pressure leaves a little to be desired. The breakfast is great at Peaky's rooftop restaurant located on the 8th floor of the Fenwick! But somebody needs to run a vacuum up there occasionally. "Some" members of the front desk staff only smile or speak when spoken too. So don't look for voluntary directions, advice, etc. should it be needed, cause you won't be asked.
LOVED THE HEATED POOL AND HOT TUB! This was one of the best amenities I have ever had in my life. The pool felt around 78-80 degrees and was perfect considering the time of year (January) and the Hot Tub was ridiculously hot. They offer towels there too so it is easy to dry off. Bathroom and bed were adequate and I have no complaints there. Fridge, microwave, and TV all worked fine. The staff was also friendly. Indoor Mini golf place is a block or two away. Pet friendly (can be good or bad) Arcade in the building: games include pinball, two person shooter, Fast and furious Tokyo Drift, Claw machine, and a few others which I found irrelevant. I stayed 2 nights for $95 and I would come here again in a heart beat for that price. As a broke college student, this place will always be the first place I look in the future if the pricing stays around the same. These are all very minor: You are at 137th street which is good 10/15 min drive to the boardwalk. Hotel restaurant/bar closes in Nov - April (but that's to be expected, imo) Not many bars around to where you can walk back, especially in the winter season. Pet friendly (can be good or bad) Shower/bath water pressure went in-and-out sometimes You can hear others talking and door slamming outside your room.
Everything was good pool hot tub staff cleaning people No smoking rooms
It was good for the one night stay no problem The water drain slow in the bathtub
Not much at all. The room was spacious I guess?? Shower did not work, almost no water came out when put into shower mode and the hotel was not willing to do anything about it. They sent a "maintenance man" who told us to jiggle the lever a little and that should help, but it didn't. Then when I went down to the desk they said they were completely booked and suggest to jump in the pool. I would have left but by that time, any other vacancy in Ocean City was going to be $500 or more per night. The bed is lousy and like laying on springs, the AC unit couldn't keep up with the sun glaring in the windows until nightfall, there was someone else's hair in the bathroom, and just an overall run-down feel to the place. No exhaust fans in the bathroom, not even sure this is up to code? I would not suggest this.
Location Getting my room late, the towels had fuzzy stuff , when you wipe off from the shower, trash sitting a long time on the floors , before they move it out, and the smell, and the water in my tub only goes down after I shower, and the water goes from hot to cold
it was comfortable and clean and the ocean and beach is right across the street and down a block. it was nice. this is no where near the boardwalk, so if you want to walk the boardwalk, you will want something closer, but you can drive to the boardwalk.
Price, resteraunt, room size. Cloudy pool. Poor repairs visible. Needs updated.
So, the place was relatively nice, me and my girlfriend didn't check in until late , so we didn't get to see the pool or hot tub facilities, every employee we interacted with was very kind and courteous, the issues we had we're dealing with water pressure, the hot didn't work on anything more than a trickle, and when we attempted to run a bath it was coming out both the spicket and shower head. The wifi worked fine with lots of buffering on Netflix and streaming services, I only paid 50 dollars for a night, so my issues are not that big of a deal in comparison to price, but I figured I'd divulge the information to others.
Room was clean and spacious, bathroom was wonderful. We enjoyed sitting on the balcony, the pool was clean. The location was the reason we chose this hotel, close to all our favorite places. Most within walking distance. The hotel should have more designated free parking closer to the hotel. The additional parking they have is on the street (open to the public) or in a lot 2 blocks away. We were lucky and found a space on the lot at the hotel, but never moved the car for the stay because of the parking,