text:
How to Participate
Be in the know about amazing Canada 150 experiences taking place across Canada. Volunteer, organize or participate in an activity near you!
Come out and Celebrate
Don't miss the Canada 150 celebrations happening across the country! Learn more about several special days to celebrate throughout 2017.
Explore our Country
Discover Canada's national parks, heritage spaces and explore our country's rich history in 2017. There is something for everyone!
#OnThisDay February
150 years of history, one day at a time!
Rediscover Canadian history from Confederation to today with the Library and Archives Canada (LAC) heritage collection. Throughout 2017, discover the today-in-history vignette highlighting a significant event that shaped our society.
Join the conversation! Subscribe to LAC's Facebook and Twitter pages or use the #Canada150 and #OnThisDay.
Visit Canada.ca/OnThisDay to read the February stories!
Passport 2017
Get the scoop on everything that's going on! Find out about Canada 150 events and activities that matter to you with the Passport 2017 App.
This personalized application combines culture, food, history, sports and travel while awarding virtual badges. Passport 2017 is an excellent resource for discovering, experiencing and celebrating our beautiful country throughout 2017.
The Canada 150 logo
See the official Canada 150 logo, and meet the young artist who created the design!
Get funding
Learn more about our funding opportunities.
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Firefox Says Yes to DRM
Quintessential open source browser shores up its market share with a step toward the proprietary dark side.
The Mozilla Foundation, maker of the Firefox open source browser, has agreed that Firefox will support the Encrypted Media Extensions (EME) standard, which will enable DRM extensions to control copy-protected video used by vendors such as Netflix. Mozilla has teamed with Adobe to create what they call the Content Decryption Module (CDM), a DRM-based sandbox for playing copy-protected video. The CDM will carry a proprietary software license. Because Firefox is open source, CDM will not ship with the download version of the tool but will be installed as an extension with the user's permission if it is needed to play a video.
Although the decision to support DRM has caused a fire storm within the open source community, Mozilla says its greater fear was that the lack of support for streaming proprietary video was forcing users to adopt other browsers. Understandably, the Free Software Foundation has stated its strong opposition to the decision. According to FSF executive director John Sullivan, "The Free Software Foundation is deeply disappointed in Mozilla's announcement. The decision compromises important principles in order to alleviate misguided fears about loss of browser market share. It allies Mozilla with a company hostile to the free software movement and to Mozilla's fundamental ideals."
Since Firefox is open source code, anyone can modify the code base to remove a features and release a new version. The FSF expects that a new non-EME fork of the Firefox code will appear soon. Of course, the Debian project has already forked the Firefox code to produce the all-free Iceweasel browser, which will undoubtedly refrain from integrating the new DRM components.
Issue 28: GIMP Handbook 4th Ed./Special Editions
Buy this issue as a PDF
Munich Plans to Ditch Linux and Go Back to Windows
A major setback for the Linux desktop.
Linux Kernel 4.10 Comes with New Security Features
Improved support for GPU in virtualization.
OpenSUSE Site Hacked
News site for the openSUSE community falls victim to a Wordpress exploit.
LibreOffice Goes Online with 5.3 Release
The source code is available online.
Microsoft Brings Clear Linux OS to Azure
One out of three virtual machines on Microsoft Azure Cloud run Linux.
ASUS Announces a Single-Board Computer
The form factor of the board makes it a drop-in replacement for Raspberry Pi.
Red Hat Releases RHEL 6.9 Beta
Makes it easier for customers to move workloads into container-centric applications.
SUSE Working on a New Operating System Called MicroOS
SUSE's answer to container-centric operating systems.
Biggest Kernel Release Ever
Linux 4.9 is the biggest release in terms of number of commits.
CentOS Linux 7 (1611) Released
The latest version of the official RHEL clone is here.

subset: commoncrawl


text:
NJP Graphics is a small Louisville, KY based design and development firm. We can meet all your needs, from web site design and development to posters, brochures and other marketing items, to logo and brand identity designs.
This motivated, creative designer has diverse design and development interests and experience. With extensive experience working in a creative field developing dynamic ideas, while maintaining professionalism.
With our creative eye and attention to detail, NJP Graphics can make your ideas come to life. Don't have an idea for what you want? No problem, we will work with you to develop your brand, your marketing materials, your wesbite and content, or whatever suits your needs.


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Thanks so much for the information on fennell. I've passed it on to my
sister. I have some bronze fennell, which spreads everywhere, in my herb
garden. I've given much away but think I'll put it into a container this
year and move it where I need some color or texture.
Our snow has melted but the cold continues. I am enjoying being inside
and quilting, reading, and working on long pushed aside projects.
Finally, the scale seems to be under control on my bay leaf. New leaves
are out on every branch. I am tempted to do some pruning as I seem to
have a lot of "stick branches" with a small bunch of leaves at the end.
To sign-off this list, send email to firstname.lastname@example.com with the
message text UNSUBSCRIBE GARDENCHAT


text:
MCHS Class of 1958 holds 55-year reunion
Morgan City High School Class of 1958 held its 55-year reunion April 19 to 21. The class has held a reunion every five years since 1968 making this year's the 10th one held.
Events for the weekend get-together included a Gals of '58 luncheon at the Holiday Inn, Saturday and Sunday breakfasts at the Holiday Inn, Friday night supper at the Holiday Inn, and the Saturday reunion and program at the Petroleum Club of Morgan City.
Highlights of the reunion included a welcome speech by class president Carole Webster Arcemont, invocation by Carol Joy Dupre, remarks by master of ceremonies Whybra Duay, a memorial of deceased classmates by Jerry Cunningham and Marjorie Verrett Barker, a financial report by Flavia Verrett Lancon, a humorous song by Shirley Sherrill Treppendahl, and a humorous essay titled "Then and Now" by Barker. A skit by Gail Gougenheim Christy, Brenda Shirley Gebhart, Eloise Cloutier Verret, Priscilla Hebert Sampey and David Rosson depicted an "over-the-hill" group of dancers and singers performing to songs from the '50s.
Special guests for the night were introduced by John Robert Bigler. They were Oswald Melancon, former guidance counselor and Calvin Bourgeois, former band director.
Recognition was given to all classmates who have attended all 10 reunions; also to the youngest classmate, Carolyn Soumeillan Walls, and to the classmate celebrating her birthday on April 20, Elaine Beadle Voisin.
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Based on a 2,000 calorie dietSee full nutrition
Ready In
Made with just ham & did in small size as appetizer. Still tool 1 1/2 hr to cook and tasted better as they cooled/set.
I grind up some extra ham steaks for this recipe. I have also used half and half ground turkey as well. I blended it in the food processor with the ham. It works wonderfully. I make extra sa...
Had my doubts while putting this together, but it tasted great! I was worried about the 2/3 cup vinegar ruining the whole recipe, but I went ahead & followed the sauce recipe to a "T" and it was...


text: OverviewBack to top Paradise Herbs - Med Vita Omega-Sure Omega-3 Fish Oil 1000 mg. - 30 Vegetarian Softgels Item# :128063UPC# :601944777951 Brand:Paradise Herbs Size/Form:30 Vegetarian Softgels Ship Weight:0.15 Servings:30 Dosage:1 Softgel(s) Click here to read a PDF brochure on this product Paradise Herbs Med Vita Omega-3 Sustainable Fish Oil Concentrate 1000 mg. - 30 Vegetarian SoftgelsParadise Herbs Omega-3 Sustainable Fish Oil Concentrate is a superior quality, sustainability sourced, gelatin-free and natural triglyceride fish oil. It is more bioavailable and stable than synthetic ethyl esters, which often can go rancid. Manufactures in Norway their oil undergoes an "ultra-pure" process which helps eliminate the unpleasant fishy taste, odor and repeat effects often associated with fish oil. Their molecularly distilled fish oil is 3rd party tested and guaranteed to meet or exceed all known purity standards for pollutants, pesticides and heavy metals (e.g. pcb's, dioxins, furans, mercury, lead and other contaminants). Odor-less, No Repeat, Pesco-Vegetarian Natural Triglyceride Form (Superior Absorption) Concentrated 400 EPA & 200 DHA Per Capsule Low Oxidation with Additional Nitrogen Blanket Free From Pollutants, Pesticides & Heavy Metals 4 x More EPA & 2 x More DHA Than Salmon Oil Eco-Friendly Sustainably Sourced Ultra Pure Pharmaceutical Grade Gelatin Free Med VitaAt Paradise they have spent year developing and perfecting products that retain the true essence and natural balance of nature in a form that is safe and effective for even the most sensitive of individuals and this especially holds true with their new innovative Med Vita line. Med Vita means Mediterranean Life. People from the Mediterranean region have known for centuries that there are valuable health benefits from a Mediterranean diet rich in omega-3 fish oils high in EPA & DHA. Their high quality small anchovy fish oil goes through a manufacturing process that minimizes the exposure of oil to heat and air in order to ensure that it is safe for long-term human consumption. Low oxidative parameters also ensure a long shelf life. Further, the encapsulation process used prevents the exposure of the oil to high levels of oxygen by using a proprietary nitrogen blanket to prevent the oil from being exposed to air. Unlike gelatin soft gels that can be more permeable to moisture and air, leading to the potential for the oil to oxidize, their new "gelatin free" Vgel protects and stores better. In addition, their fish oil has an extra shield of protection by using a precise amount of mixed tocopherols, an antioxidant, thus making it unnecessary to use rosemary or oregano oils which are not intended for pregnant women. These standards of excellence will leave you with a finished product you can feel safe and confident consuming.Pesco-VegetarianParadise Pesco-Vegetarian Omega-Sure is the first and only fish oil in a gelatin free vegetarian capsule, ideal for fish eating vegetarians. Their capsule is a brand new, patent pending, non-animal gelatin replacement derived from seaweed. Other companies encapsulate their fish oil with animal gelatin derived from boiling the bones, tendons, hoofs, and even the collagen part (skin, bones and possibly heads, eyes, tails) of various fish. They would highly doubt you would order any of those things off the menu at your favorite restaurant so why would you want them as part of your fish oil product?1000 mg 400 EPA/200 DHAParadise Omega-Sure 1000 mg, with an EPA/DHA ratio of 2:1 400 mg/200 mg and occurring in its natural triglyceride form, has been specifically designed to restore the body's imbalance of Omega-6 and Omega-3, thus supporting the body's natural ability for healthy inflammation response. Although more expensive, they believe a natural triglyceride fish oil is of a superior quality over synthetic ethyl esters and is crucial to the overall bioavailability, stability and effectiveness of the fish oil.Paradise Herbs Questions & AnswersTheir ORAC products now say 40,000 ORAC. Is their formula different?Label changes from 12,000 ORAC to 40,000 ORAC. Initially ORAC values were based on 1 oxide radical. But now with the new improved industry standard that can test total ORAC values (five oxide radicals), they updated their label to reflect that versus their previous label. Their formula has not changed, but the testing protocol has been upgraded and their product demonstrated over 40,000 total ORAC which is what is now reflected in their updated label. Of course their product is still Lab Certified by Brunswick Labs whom are experts in ORAC testing.Which of their products contain gluten?Gluten concerns arise when wheat, barley and oat products are being used such as in their ORAC Energy greens and Protein & Greens. The wheat and barley juice powders used in their product are harvested from young grasses before the gluten containing endosperms develop and are considered by the suppliers to be gluten free. However there is always a chance for some gluten with these ingredients and growers do not want to guarantee otherwise. They have recently sent product out for gluten testing and they are still pending results. Previously they did this test and they came in with a result of 23ppm and in order to make a gluten FREE claim you have to be under 20ppm. It really also depends if a person is deathly allergic to gluten or just has a gluten sensitivity, in which the later would not have any reaction to such a small level, but they would not recommend the use of any wheat and barley grass for celiac as the risk factor is to great.What are their vegetarian capsules made from?The vcaps are made from vegetable cellulose.Are any of their products made in China?All of their products are made in the USA, however they do source some herbs from pristine remote regions of China as these herbs are indigenous and provide the highest quality available.How should I store the ORAC Energy Greens?Because their product is hydroscopic (absorbs moisture from its surrounding environment) they suggest storing it in a more dry area. The fridge has moisture and could possibly clump the product if not sealed tight enough. Clumping does not effect the potency but it does make it harder to mix.What is the base/source of the vegetable cellulose in this product?The vegetable cellulose is in regards to the capsules. The capsules are high-quality, high performance HPMC (hypromellose) capsules.Do you use cotton insert for your vitamins?They use a food grade cellophane (A thin, flexible, transparent cellulose material made from wood pulp used in food packaging and wrapping) with their liquid vcaps in place of cotton.Do you use fillers or binders in your products?They do not use any fillers or binders. They pride themselves on the purity of their products and strive to deliver the greatest and purest products possible, just as nature intended.Do you add flavors or sweeteners to your products?Their Orac Energy Greens contain 1 gram of sugar. It is very low and from the antioxidant fruit extracts and naturally occurring polysaccharides that are good for helping to build the immune system. They do NOT add any flavors or sweeteners.Is it safe to give your product to a child?They highly recommend you speak with a medical practitioner before giving their formula to children. On a side note they are currently working on a children's formula.Your capsules are colored instead of clear. Is this normal?Yes it is normal. The color added in the capsule is a vegetable chlorophyll that acts as a light barrier to better protect the ingredients.How long after opening your product does the potency remain at 100%?That would depend on a number of environmental factors, but generally if kept in a stable dry place it should be fine for a lot longer than the daily serving period.Are your products caffeine free?Their green tea leaves are picked very young when caffeine levels are low. The finished extract only contains between 3-5% which is considered decaffeinated. So per capsule there is only about 7-12 mg. Consider this: the avg cup of coffee today contains 100 mg to 200 mg.I'm allergic to almonds, cashews, flax, soy, eggs & dairy. Can I still use their product?Yes you can.Can I take their products during pregnancy?They would not recommend using any herbs during pregnancy without consulting a licensed medical practitioner.What is the MSM derived from in their OptiMSM product?They use optimsm.Do they test their products for pesticides?Their products are test to be free of pesticides.Do they use any magnesium stearate in any of their products?They do NOT use any flow agents or filler such as magnesium stearate.Are their products free of solvents?They never say without solvents, just HARSH SOLVENTS. The only things they use are purified water and grain alcohol. No Hexane, Acetane, Methane....etc.Can I still use their product after the expiration date?Probabilities are that it is fine, but their stability testing do not go beyond the exp date. They recommend purchasing another bottle.Are their herbalized concentrates standardized?Many of their extracts do have standardized marker compounds, but their philosophy is in keeping with an herbs constituents and not fractionizing out a "deemed" active compound. Therefore they concentrate the herb down as a whole, similar to reduction cooking, but without the temperature. In the end they are only looking to remove the indigestible fiber and concentrate all of the other compounds.I purchased their product a year ago, the substance inside the caps now seem to be rock hard. Can I still take it?Once the seal of the bottle is opened air and water in that air will get in. The herbal extracts can get hydroscopic from this water content (they are talking about very small particles of air and water here, much less than you take in a breath). This will only effect the product in appearance and not effectiveness.Can I use hot water to mix their orac energy greens?It really depends on the temperature you're using. Many of the ingredients used in their Greens are temperature controlled, so they do not recommend using hot water to mix their powders.Do their Protein & Greens product contain calcium, and if so, how much per serving?It only contains about 2% of the rda based on a 2000 calories diet. That is approx. 20 mg of naturally occurring calcium.The Orac Greens container I purchased was only half full. Is this intentional?They understand your concern; their Orac Energy Greens are made with a fluffy consistency and when the product settles through shipment and or settling on the shelf this is what happens. Although the container is half full you are still receiving the Orac Greens in weight. Which is what the guidelines are and what they follow strictly.Are any of their products enteric coated?None of their products are enteric coated.Is your Panax Red Ginseng steamed in aconite and/or contain aconite?Their Ginseng does not contain aconite nor is it steamed with it. It is made in a closed vessel not allowing any components to escape.About Paradise HerbsParadise Herbs & Essentials Inc. was established in 1994 by their founder and formulator and has been family owned and operated ever since. With a combined experience of over 26 years of training, experience and research in the natural health foods industry along with their founders extensive background in Chinese, Ayurvedic and Euro-Native American herbalism they have established themselves as a company with big ideas and even higher standards. Their founder has received over ten years of apprentice hands-on training working directly under two Chinese medical doctors with a combined total experience of over sixty years in traditional Chinese medicine. At Paradise they know that the end product is only as good as your starting material. They obtain their herbs from special alliances they have built all over the world. Their herbs are grown where they are indigenous; either ethically and ecologically wild crafted or naturally cultivated without the use of any chemical fertilizers, pesticides or preservatives.


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Would this be a good rainy day activity?
Does this activity require advanced planning, ticketing or reservations?
Is this activity accessible without advanced planning or reservations?
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Thanks for helping!
There are many surf beachs in this region. It is one of the best place for surfin. It is not for beginners! Nice environment, cool people!
Silveira is one of those beaches where you will never forget. Wild nature, beautiful ocean scene, great waves and nice places to stay. Silveira is a pearl, a well preserved place that deserves to be visited. There are no pavement road to get there, so pay attention if you're ridding a short car, though.
Unlike almost every other beach I've visited on this trip to Florianópolis, this beach is not jam packed. My friend here says it is great for surfing, though I can't confirm if that's the case. I just sat there, read, played with my daughter, swam, and appreciated a beautiful quiet beach.
This is the most beautiful beach in Garopaba. It does not have enough infrastructure, but it compensate with the beautiful cenario! For surfers is the best option, for Family is extremely quiet and there are a couple of good choices for stayng (Morada Prainha and Bangalore).
More quiet and Less populated then surrounding beaches in the region. Excellent surf and beautiful surrounds.
Great for surfers, great for those who want to just chill away from the crowd. However, might get crowded on the summer days and need a little walk from the parking spot
big big waves, very windy and no parking at all. no toilets nearby either. no place to eat. no garbage bins.
very rough for swimming ... quiet place ... nice for strolling.
That is an almost empty paradise beach, with its white sand and surrounded by green hills, with few (but really exclusive) houses in its neighbourhood, just a 15´hide by car from Garopaba´s center. High season in the summer (between december and april), but in the colder season, between june and august (when the best swells come), Silveira also becomes an...
Approx. 90km south of Florianopolis, Santa Catarina, there's a great and still unspoiled beach. Mostly surfers and cool gauchos (people from Rio Grande do Sul). I usually stay @ Morada Prainha, up on the hill, greast beach view, individual cabans with kitchen, grill for barbecue and hammock. The owner, Marcia is ultra friendly and a dog lover. Perfect cost/benefit.


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|Price ($)
Used in organic synthesis. The boronic esters are widely used for carrying out cross coupling reactions.
, Matteson, D. S. Chiral alpha-Haloalkylboronic esters as reagents for asymmetric synthesis. J. Org. Chem. 2013, 78(20),10009-10023.
Hazard Statements: H315-H319-H335
Causes skin irritation. Causes serious eye irritation. May cause respiratory irritation.
Precautionary Statements: P261-P280-P305+P351+P338-P304+P340-P362-P312-P321-P405-P403+P233-P501a
Avoid breathing dust/fume/gas/mist/vapours/spray. Wear protective gloves/protective clothing/eye protection/face protection. IF IN EYES: Rinse cautiously with water for several minutes. Remove contact lenses, if present and easy to do. Continue rinsing. IF INHALED: Remove to fresh air and keep at rest in a position comfortable for breathing. Take off contaminated clothing and wash before reuse. Call a POISON CENTER or doctor/physician if you feel unwell. Specific treatment (see label). Store locked up. Store in a well-ventilated place. Keep container tightly closed. Dispose of contents/container in accordance with local/regional/national/international regulations.


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Arm-wrestlers battle at the Tahoe Biltmore
May 16, 2013
If you go
What: 2013 Western State Armwrestling Championship
When: May 18-19
Where: Tahoe Biltmore Hotel Casino, Crystal Bay
Cost: Entry fees are $25 for amateur competitions and $30 for the open competition
White knuckles and straining biceps are all a part of this show. The West Coast's best arm-wrestlers will take over the Tahoe Biltmore Saturday and Sunday in the 2013 Western States Armwrestling Championship.
"The Biltmore is bringing arm-wrestling back to Tahoe," said Bill Collins, the event's promoter and owner of National Armwrestling Promotions. "You're going to have guys with national and world titles come over."
Competitors, both amateur and professional, will weigh in Friday and Saturday with competition beginning at 1 p.m. on Saturday and Sunday. Cash prizes will be awarded to the winners of each division.
Divisions include right and left hands in five different weight classes. Entrants 40 years old and over are eligible for the masters class. A right hand open class is available to women. The competition will run on a double-elimination format.
Collins is the head arm-wrestling referee for the U.S. He's been the manager for the national arm-wrestling team for five years. He's won six world titles, but he still struggles with the status of arm-wrestling in the U.S.
"In the United States, it's still considered a hobby," Collins said. "We're still trying to bring a legitimacy to the sport."
Dylan Silver, Lake Tahoe Action
Collins said the organizations surrounding arm-wrestling are trying to attract new members. Arm-wrestling is for anyone, he said.
"We've got lawyers, we've got doctors, we've got guys that dig in the trenches," Collins said. "I'm a safety specialist. These guys' occupations are all over the board."
As with many sports, there are intimidating factors to the beginner. The prospect of having your arm broken in the battle of leverage can be daunting, Collins said.
"I've been in this sport since 1979 and I've witnessed 27 broken arms," Collins said. "That's less than one a year."
Collins has never had his arm broken. Knowing when to lose and how to position is the key to safety in arm-wrestling, he said.
Dylan Silver, Lake Tahoe Action


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Monte Artemisio
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The Vatican
Our final day of touring and we have a big day planned to end our vacation. We are spending the day at the Vatican. We head out early as we have heard the crowds can be quite large. We arrive and decide to head right for St. Peter's Basilica as we want to do the dome climb and the lines just to get through security can be very long. He get through security really quickly as there are only a few people and we start up to the top of the dome. We cheat a little and pay a few euros ...
Bonjourno Roma!
Thankfully, my lack of packing yesterday didn't catch up with me today. Had plenty of time today to pack it up, and catch the fast train to Rome. As it was slowing, I noticed we were going 220km/hr. Why can't I have one of these from my front porch to Costco?!?? I could go twice a week at that speed! Rome certainly has a different feel than Florence, if I can judge based on the few hours that I've been here. It might be the area that ...
Day 5
... fragments that are left of his bones and had a prayer next to them. Unfortunately I have no photos of this area. I respected this no photo rule because of how sacred this blessed site is. We went through a Saint Peter's Church and saw the burial sites of all of the former popes. We then went into the church itself and it was massive. Everything in Rome is so ...
Giant galleries of famous religious art
... br>
Photos of details below: If you don't look closely, you might assume that there is repetition, every painting and its adornment of reliefs is different from the next.
Pro-tip: Best way to take photographs without ...
Roma Day 2
... Rome has the most ridiculous street vendors...the sell woven flax dragons, your name in Chinese, handbags, wooden giraffes and African, alphabet trains and stupid rubber toys that splat flat when you throw them on the ground. And they're very in your face....literally! Nikki and I were sitting on the curb when all of a sudden a handbag was slowly waved millimetres from our nose, held by a man behind us. Will not be sad to leave them behind in ...


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Easy Shrimp Dip
|Cream cheese
|8 Ounce, softened
|Finely chopped onion
|2 Tablespoon
|Worcestershire sauce
|1 Teaspoon (To Taste)
|Garlic powder
|1 Pinch
|6 Ounce, drained and rinsed (Tiny Sized)
|Seafood cocktail sauce
|1⁄2 Cup (8 tbs)
In a mixing bowl, combine cream cheese, onion, Worcestershire sauce and garlic powder, mix well.
Stir in shrimp, breaking up shrimp slightly.
Form mixture into a ball.
Refrigerate, covered, until ready to serve.
Just before serving, pour cocktail sauce over shrimp mixture.
Serve with crackers or tortilla chips for dipping.
Note: When you're really in a rush, try this super-quick (and equally tasty) version.
Simply place the block of cream cheese on a small serving platter. (Omit onion, Worcestershire sauce and garlic powder.)
Top cream cheese with rinsed and drained shrimp.
Top shrimp with about 1/2 cup cocktail or chili sauce.
Garnish with parsley.
Serve with crackers or chips, with small knives for spreading, if desired.
Rate It
Nutrition Rank
Nutrition Facts
Serving size
Calories 524 Calories from Fat 355
% Daily Value*
Total Fat 40 g62%
Saturated Fat 22.2 g110.8%
Trans Fat 0 g
Cholesterol 254 mg84.7%
Sodium 863.4 mg36%
Total Carbohydrates 16 g5.5%
Dietary Fiber 1.9 g7.6%
Sugars 11.1 g
Protein 25 g50.1%
Vitamin A 31.8% Vitamin C 5.3%
Calcium 16.2% Iron 14.7%
*Based on a 2000 Calorie diet


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Suzuki Samurai Tin Top Project Akuma
Akuma means demon or devil in Japanese. It seems an appropriate name for my black and grey Suzuki Samurai. Some specs: Suzuki Sidekick 1.6i 16v engine and gearbox, stock axles with HD front and rear axle shafts, Maxxis Mudzilla 35x13,5 x15 tires (not in video), Sidekick front and rear diffs, front and rear Arb lockers, front and rear axle trusses, rear disc brakes, 5:14:1 Rockcrawler gears, Mighty Kong transfer case mount, Arb front bumper, Calmini HD rear bumper with swing away tire carrier, YJ Wrangler leafs swap, Sky's full over the top steering, Spidertrax panhard bar, Spidertrax anti wrap kit, Sidekick power steering etc. etc.
Off Road. Suzuki Samurai
Стандартный Suzuki Samurai.


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Pecan Sweet Potato Salad Recipe
Quick look
- prep 40+ min
- serves 12
- 6 to 7 large sweet potatoes (about 5 lbs.), peeled and cut into 1-in. cubes
- 4 celery ribs, chopped
- 2 green onions, thinly sliced
- 1 cup fat-free mayonnaise
- 1/2 cup reduced-fat sour cream
- 2/3 cup chopped pecans, toasted
- 1
Place sweet potatoes in a Dutch oven and cover with water. Bring to a boil. Reduce heat; cover and cook for 10-15 minutes or just until tender. Drain. Transfer to a large bowl; cool to room temperature. Stir in celery and green onions.
- 2
In a small bowl, combine mayonnaise and sour cream. Gently stir into potato mixture. Cover and refrigerate for several hours or overnight. Just before serving, sprinkle with pecans.
How to make it 40 minutes + chilling
Nutritional Information(per serving)
- Calories: 184
- Fat: 6g
- Saturated Fat: 1g
- Cholesterol: 5mg
- Sodium: 188mg
- Carbs: 30g
- Protein: 3g
- Fiber: 4g
Serving size: 3/4 cup
Diabetic exchanges: 2 starch, 1 fat
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—Jerry Seinfeld
Q: What do you call an Amish guy with his hand in a horse's mouth?
A: A mechanic.


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Talentcor - Canada - Ottawa
...Openings : 2 Classification : Federal Government Industry: Talentcor Ottawa's Government Recruitment Division is currently looking for: Communications Specialists to build our stream of candidates for future Government roles. - Communications (General) - Editor - Writer -...
il y a 10 jours
excelHR - Ottawa
Our client, in a prestigious sector of the Federal Government, is looking for a fluently bilingual Communications Officer to join their team. You will act as a point of contact to Federal Government clients seeking advice and support regarding their organization's website. In...
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The Job Window - Ottawa
...connecting up and coming talent to entry level opportunities all across North America, has an exciting opening for a Marketing and Communications Specialist with our most energetic and successful promotional marketing & advertising client in Ottawa! This firm's focus on...
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...are currently searching for a dynamic person to join the third largest Children's Aid Society in Ontario, to fulfill the role of a Communications Administrator (Temporary, Full-Time Opportunity, 12 Month Contract). The Position: Reporting to the Supervisor of Communications...
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Équiterre - Ottawa, Ontario - Ottawa
...creativity, and a high level of professionalism. With offices in Montréal, Québec City, and Ottawa, Équiterre is seeking a: Bilingual Communications Project Manager, based in Montreal or Ottawa Reporting to the Director of Communications, the successful candidate will hold as...
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...generation products with a focus on one or more of the following - Fixed Wireline Access Services (Ethernet, MPLS, SIP), Security, Unified Communications ~Qualify opportunities that are identified by Account Executives (AE) in line with Rogers long term growth strategy ~Work...
il y a 14 jours
Royal College of Physicians and Surgeons of Canada - Ottawa
Our team is growing Are you passionate about communications or marketing? Do you enjoy partnering with others and thrive in a fast paced environment? Are you a highly motivated self-starter? If yes, we have exciting opportunities for you Sr. Marketing Specialist (2 permanent...
il y a 7 jours
Harrington Staffing/Informatics Resources - Ottawa
Our client has a 6 month contract if you have experience with Optical Data Comms, IP routing protocols. Also experience with OTN , Sonet, IPC, GCC and Socket. Please send your resume to brightiharringtonhr.com
il y a 22 jours
Pythian - Ottawa
Software Developer – Network Communications (Ottawa) Why Pythian? Pythian is a global IT services company that specializes in designing, implementing, and managing systems that directly contribute to revenue and business success. We help companies adopt disruptive technologies...
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LRO Staffing - Ottawa
Bilingual Communications Coordinator - Contract - 8107 About the Opportunity Our private sector client requires a Bilingual Communications Coordinator for a short term contract opportunity. If you possess strong writing and editing skills, are capable of thinking creatively...
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T.E.S. Employment Solution - Ottawa
We are currently assisting our client located in Ottawa, Ontario in their search for a Naval Senior Communications System Engineer. Benefits: Standard benefits Language: English Perk: Every second Friday off (need to accumulate 37.5 hours per week though) Salary: $80,000 /year...
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Skate Canada's Content and Communications team is currently seeking internship students to fill positions for the winter 2017 semester. OVERVIEW OF GENERAL DUTIES The Communications intern will assist with various communications and public relations projects and day-to-day...
Il y a 2 mois
Rogers - Ottawa
...generation products with a focus on one or more of the following - Fixed Wireline Access Services (Ethernet, MPLS, SIP), Security, Unified Communications ~Qualify opportunities that are identified by Account Executives (AE) in line with Rogers long term growth strategy ~Work...
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Ottawa Festivals - Ottawa
...Experience Experience an asset Area of Specialization Interactive/new media Specific Skills Develop, implement and evaluate communication strategies and programs; Gather, research and prepare communications material; Prepare or oversee preparation of reports, briefs,...
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Dynamic Personnel - Ottawa
KEY ACTIVITIES Written and online communications: Writing documents for a variety of audiences, including making recommendations to senior management Drafting web content for the general public Web publishing using a web content management system Research...
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Dynamic Personnel - Ottawa
...DUTIES The Project Management Office (SIEO/PMO) requires the professional services of an Advanced Communication Officer resource with significant experience in communication and knowledge of Project Management to support in reviewing and communicating...
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Job Description: The Job Window has an immediate need of an entry level Public Relations & Retail Communications Assistant to join a rapidly growing team in Ottawa. This rapidly-growing promotional marketing company applies a customer-friendly, direct, results-driven approach...
il y a 1 heure
Dynamic Personnel - Ottawa
DUTIES · Keep a calendar of communications activities up to date based on input provided by multiple teams. · Conduct research in order to develop communications products or briefing materials · Coordinate various requests for communications...
il y a 10 jours
Dynamic Personnel - Ottawa
Communications Communication officers analyze, develop, recommend, delivery and evaluate communications plans and activities dealing with the explanation, promotion and publication of federal government programs, policies and services. Advanced Typical duties...
il y a 17 jours
Dynamic Personnel - Ottawa
...which include summary and analysis of the data collected for insights, trends and recommendations. · Work with Digital Communications Advisors and Marketing Advisors to evaluate online content to identify gaps and collaboratively implement solutions/enhancements....
il y a 11 jours
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tag:econsultancy.com,2008:/topics/user-experience-and-usability Latest User Experience and Usability content from Econsultancy 2017-02-27T13:17:26+00:00 tag:econsultancy.com,2008:BlogPost/68842 2017-02-27T13:17:26+00:00 2017-02-27T13:17:26+00:00 A day in the life of... a user interface designer Ben Davis
Remember to check out the latest digital job vacancies on the Econsultancy jobs board.

Please describe your job: What do you do?

For me, design at all levels is about problem solving, and UI design is no different.

Essentially, UI design is about understanding a brand, the user's needs and a client's business requirements, and translating that knowledge into combinations of typography, colour, hierarchy and structure to craft intuitive and engaging digital solutions.

Whereabouts do you sit within the organisation? Who do you report to?

As Senior UI Designer at Ridgeway, I sit in a middle-management role, line-managing the Design Team, and reporting up to the Head of Production.

It's my responsibility, from a visual perspective, to ensure the work that the Production and Design teams create reaches the high level of expectation set by the client, Ridgeway and myself, within the confines of budget and commercial feasibility.

This responsibility includes collaborating with several other skillsets, including guiding parts of the UX process, and ensuring the quality of the front-end build matches the expectations set by the design concepts.

What kind of skills do you need to be effective in your role?

At senior level, I believe being a good communicator is key.

Firstly, a solution can't be found until you understand the problem. To understand the problem you need to be able to extract the right information. The only way to do this is to build up a rapport with the client, know which questions to ask, and help to guide - but not manipulate - the conversation in order to understand the breadth of their business, and have empathy for their audience and brand.

Equally, being able to communicate within a project team is vital. Being able to share and facilitate design discussion, describe animations and interactions, and define all the little nuances that build up a coherent visual language. But also to learn and understand if there are any platform limitations, the viability of your ideas, and ensuring your design solution adheres to the project requirements.

At the end of the creative process, you also need to be able to articulate to the key stakeholders the 'why' behind your concepts, and justify the visual language you created.

Other soft skills include being able to multi-task, the aptitude to problem solve autonomously and as part of a team, a good eye for detail, and the inquisitiveness to stay on top of digital trends and advancements in technology.

Tell us about a typical working day…

Coffee is essential in the morning before settling at my desk.

Thereafter, a typical working day will start with a quick catch-up with the Design and Production teams to answer any questions they may have, and understand when and where I might be needed. Then I'll fire up my MacBook, put my headphones on, before checking my schedule, answering my emails, then opening up whichever project files I need.

I'll usually be working from a set of brand guidelines, the wireframes created by the UX team, the functional specification written by the Technical Lead, the content provided by the client, as well as my own artwork files.

With all the necessary information at hand, I'll start crafting the interface of whichever solution I'm working on. In most cases, I'll be designing templates and components for desktop, tablet and mobile devices.

Throughout the day there will be several touchpoints with the wider project team. This may include engaging with the UX and Development teams to ensure design feasibility, or answering questions regarding projects they're working on. There will also be on-going dialogue with the client to ensure they are happy with my output.

My day may also include client discovery workshops, ideation sessions, writing project documentation, putting together costs for a new project, and collaborating with the Sales and Marketing teams.

What do you love about your job? What sucks?

For me, it's all about working on challenging projects for brands of all sizes. Shaping how they are represented in the online environment is a massive responsibility and an honour.

I've had the good fortune to have worked with a really diverse spectrum of brands over my career, including Twinings and HMV here at Ridgeway. However, working for smaller brands and start-ups who are yet to have an extensive brand guidelines defined has its own set of challenges, and is equally enjoyable.

There are several other exciting brands I'm working with currently at Ridgeway, including the De Beers diamond company.

What sucks? Well, I always told myself growing up I'd never get a desk job, so I guess sitting down for the majority of the day sucks.

What kind of goals do you have? What are the most useful metrics and KPIs for measuring success?

My goals are largely defined by the client and their business requirements, so every project will have a bespoke set of metrics and KPIs.

Generally speaking, if the final product feels considered, is intuitive to use, engages with the respective audience, is striking and visually embodies the brand, then I deem that a job well done.

At Ridgeway, we specialise in CMS ecommerce solutions, so good conversion rates and dwell time, and plenty of repeat visits are all crucial to a website's success. Although, success in these areas are a collective effort with the wider project team, I firmly believe my role as UI Designer has a massive impact in achieving these goals.

After launch, there are numerous analytics tools at our disposal to appraise how a user is interacting with the solution, so discovering ways to refine and evolve will always help to boost any metric.

Of course, that's just the tip of the iceberg. Personally, doing a great job means a client will commit to an on-going relationship with the agency, and that is always rewarding.

What are your favourite tools to help you to get the job done?

In 2013 I started to experiment with a little known UI design tool called Sketch. Since then, Sketch has gone from strength to strength, and as an agency 90% of our design output is now created using it.

I'm pretty certain everybody in the digital design industry has heard of Sketch by now so I won't bother going into detail. Nonetheless, since I introduced the tool into Ridgeway's workflow, I believe the team's overall efficiency has improved greatly.

Not only is it intuitive to use, but it's great for responsive design, allowing you to project your mobile and tablet artboards directly onto the respective device. This helps to really enhance your design for smaller screens, and ensure your designs look pixel perfect before the Front-End team starts their build.

Likewise, the Front-End team can jump into the Sketch files and quickly pull out any CSS code and SVG files they need to get started.

At Ridgeway, we're also exploring tools like Slack and InVision to ensure greater collaboration with both internal and external stakeholders.

And, of course, where would any designer be without Adobe CC?

How did you get started in the digital industry, and where might you go from here?

I must admit, I didn't really specialise in web design at university, I was much more keen to explore other graphic design fundamentals. That said, my first employer must have seen some potential in my portfolio to have handed me the opportunity to become a Junior Digital Designer.

In those early days, I mainly art-worked static micro-sites, and worked on CMS templates for pre-existing clients who were on a support retainer. I also created a huge amount of Flash advertising banners.

The real change in my career came with the emergence of smartphones and tablets, which completely revolutionised the thought process behind the way I worked. I know responsive is commonplace now, and in most cases at Ridgeway we'd not consider building anything that didn't work across multiple devices, but having to really contemplate page load speeds, breakpoints, and touch interactions was, and continues to be a fascinating challenge.

Going forward, I guess I'll go wherever technology takes me. I've no set goals in terms of career progression, all I know is the digital industry continues to evolve, and the advancement of hardware and software across a multitude of platforms offers endless possibilities and exciting new opportunities.

Which brands do you think are doing digital well?

I'm a keen follower of several online awards sites and often see some fantastic uses of modern technologies. One such brand that pops up time after time is the B&O Play site. Each product detail page is an immersive showcase of micro interactions and animations.

AirBnB on the other hand, is a great example of minimalist intuitive design, concentrating on user goals, whilst still maintaining plenty of character through carefully curated imagery, friendly typography, and boldly coloured accents and calls to action.

Both are very different sites, but both uphold the integrity of their respective brands wonderfully.

Do you have any advice for people who want to work in the digital industry?

Be flexible and never shy away from broadening your understanding of complementary skill sets.

I love being a UI Designer - getting paid to be creative and working with brands of all types and sizes, but there is so much more to design than just 'colouring in'.

Having even a basic understanding of all things digital; UX, SEO, IA, accessibility, usability, CSS/HTML, and CMS platforms will help you to better appraise your own creativity, avoid designing based on assumptions, and find suitable solutions to whatever is thrown your way.
 tag:econsultancy.com,2008:Report/3008 2017-02-27T12:55:00+00:00 2017-02-27T12:55:00+00:00 Internet Statistics Compendium Econsultancy
Econsultancy's Internet Statistics Compendium is a collection of the most recent statistics and market data publicly available on online marketing, ecommerce, the internet and related digital media.

The compendium is available as 11 main reports (in addition to two sector-specific reports, B2B and Healthcare & Pharma) across the following topics:

Advertising

Content

Customer Experience

Data and Analytics

Demographics and Technology Adoption

Ecommerce

Email and eCRM

Mobile

Search

Social

Strategy and Operations

Updated monthly, each document is a comprehensive compilation of internet statistics and digital market research with data, facts, charts and figures. The reports have been collated from information available to the public, which we have aggregated together in one place to help you quickly find the internet statistics you need - a huge time-saver for presentations and reports.

There are all sorts of internet statistics which you can slot into your next presentation, report or client pitch.

Those looking for sector-specific data should consult our B2B and Healthcare and Pharmaceuticals reports.

Regions covered in each document (where data is available) are:

Global

UK

North America

Asia

Australia and New Zealand

Europe

Latin America

MENA

A sample of the Internet Statistics Compendium is available for free, with various statistics included and a full table of contents, to show you what you're missing.
 tag:econsultancy.com,2008:BlogPost/68832 2017-02-24T10:05:11+00:00 2017-02-24T10:05:11+00:00 10 staggering digital marketing stats we've seen this week Nikki Gilliland
Please note, we've linked to all original studies where possible. Unfortunately not all of these studies are published online, they often come to us as press releases.

60% of millennials have used chatbots

A new study by Retale has delved into how UK millennials feel about chatbots.

From a survey of over 500 consumers aged 18 to 34, nearly 60% of respondents were found to have used a chatbot in the past. Out of the percentage of people that had not, 53% said they were still interested in trying them.

Interestingly, branded chatbots appear to be growing in popularity, with 71% of millennials saying they'd be happy to try a chatbot from a consumer brand. Lastly, 86% of respondents agreed that brands should use chatbots to promote deals, discounts and offers.

Retailers increasing investment in store technology

The latest report from JDA/PWC has found that 69% of CEOs plan to increase investment in digital technologies to improve the in-store customer experience.

76% of CEOs have or are planning to invest in personalised mobile 'push offers' and beacons, while 79% are also investing or planning to invest in smart mobile devices for staff in stores. Despite this, 52% of respondents have not yet defined or started implementing a digital transformation strategy.

68% of British retailers have no Brexit plans in place

According to new research from Global-e, 68% of retailers have yet to start planning for Brexit, despite 51% also saying that the vote to leave the EU has already impacted UK sales. The study, which involved a survey of 250 top British retailers, also found that 32% of those selling internationally have seen an increase in online orders from outside the UK.

Additionally, 46% of UK retailers were found to be in favour of a soft Brexit, while 36% agreed that a hard Brexit - with no access to the single market - would be better for UK retailers.

Ad blocking levels stabilise

According to the Internet Advertising Bureau's UK Ad Blocking Report, the proportion of British adults online currently using ad blocking software has remained at around 22% for the last year.

Despite a predicted rise in ad blocking, this has failed to materialise, perhaps due to many publishers working hard to promote a value exchange.

24% of people cited not being able to access online content as the biggest reason for switching off their ad blocker - a figure up from 16% a year ago. Meanwhile, 24% said that it is because they have since switched to a new device.

Travel brands expected to benefit from Oscar hype

Data from Lastminute.com suggests that travel brands have seen an increase in search interest on the back of this year's Oscar nominations. Searches for flights to Los Angeles shot up by 21% on the day of La La Land's release. Meanwhile, Martin Scorsese's Silence prompted an even bigger surge, with searches for flights to Japan up 82% from the week before, and increasing a further 46% in the subsequent two days.

Though it hasn't been nominated for any Academy Awards, Brit flick Eddie the Eagle also prompted greater interest in ski holidays, with on-site searches jumping 10% after its release.

56% of CRM managers lack firm objectives

In a survey of 500 leading CRM managers, Wiraya found that CRM is perceived as a key business driver for over 30% of businesses. Despite this fact, it seems many still lack the data and strategy to support their goals and create profitability.

While 91% of businesses are currently measuring aspects of their CRM work, 56% do not have firm objectives in place. What's more, just 17% say that their CRM work is clearly contributing to the company's overall revenue. This proves that major improvements still need to be made, as just 31% currently consider themselves 'ambitious' in terms of CRM maturity.

One in six UK shoppers have switched supermarkets in the past year

In light of Aldi becoming the nation's fifth largest supermarket, TCC Global has undertaken a study on the state of consumer loyalty to grocery stores. It found that 32% of UK discount shoppers and 16% of all shoppers have switched their main grocery store in the last 12 months. Meanwhile, 39% of shoppers said that it wouldn't matter to them if their usual grocery store closed.

The research also found that growing convenience is making it even easier to switch between retailers, with shoppers having an average of 11 'reachable', 10 'easily reachable' and five 'very easily reachable' stores.

UK online retail sales grow 12% year on year in January

The latest figures from IMRG Capgemini has revealed that UK online retail sales were up 12% year-on-year in the first month of 2017, with retailers seeing the highest average January spend since 2010. The average basket value was recorded as £85 in January 2017, up from £79 a year earlier.

In terms of sectors, growth for gifts reached an eight-year high, with an increase of 62% year-on-year. Meanwhile, electricals were down 9%, falling for the second month in a row.

Consumers struggle to identify British brands

A recent poll by Spread Co has found that the majority of consumers are baffled by the origins of their favourite brands. 50% of consumers believe Tetley Tea to be British, when it is in fact owned by a foreign company. Similarly, 42% think the same about Branston Pickle and 37% about HP Sauce, when they are actually Indian and Japanese.

The survey also found that 61% of UK adults don't know that The Body Shop is part of L'oreal, while 19% think Tesco is the biggest company in Britain (even though it only represents 0.84% of the market share).

Mulberry and Burberry are the most searched-for brands during LFW

Captify has revealed that the top three searched for designers during London Fashion Week were Mulberry, Burberry and JW Anderson. Other designers saw online searches go through the roof, with Ryan Lo experiencing a jump of 2,000% over the week, followed by surges for Topshop Unique and Sadie Williams.

In terms of the most searched-for items, designer trainers rose by 60%, followed by minimalist clothing and 90's style, which both rose 20%.
 tag:econsultancy.com,2008:BlogPost/68829 2017-02-23T11:10:00+00:00 2017-02-23T11:10:00+00:00 Benefit Cosmetics' eyebrow loyalty app attracts 20,000 users Nikki Gilliland
The Wow Brows app is a booking system and loyalty app in one, and since it launched in November of last year, it's attracted an impressive 20,000 users in the UK and Ireland.

I've downloaded it to see what all the fuss is about. Here's a rundown of its various features and what it aims to offer consumers.

Drives in-store beauty services

You're probably aware of Benefit products, but you might not know that the brand also offers a wide range of beauty services in its various boutiques across the country. Undoubtedly, one of the biggest motivations behind the app is to increase awareness about these stores and to encourage bookings.

The app works by allowing users to find and locate a nearby store, book an appointment, and collect rewards in the process.

It's fairly simple to use, though it does require users to sign-up to the app even if they already have an online account with Benefit.

Personally, I also find the tone of voice rather cringey. An app addressing me as 'gorgeous' would probably sound patronising at the best of times, let alone when it's to inform me about a basic bit of information.

That aside, fans of Benefit are likely to be used to this sort of thing, so I suppose I can be forgiving.

Rewards loyal consumers

One thing I particularly like about the app is that it tells users from the start what kind of rewards to expect. And happily, you don't have to wait until your 10th time to actually receive anything.

You only have to book two appointments before you can claim your first reward, which is a free brow tint.

Not only does this provide consumers with the incentive to actually use the app once they've downloaded it, but it offers a tangible reward for loyalty, in turn enhancing the consumer's positive perceptions about the brand.

The ability to gain extra rewards if you refer a friend is a bonus, too.

Offers real-time and functional elements

Another aspect that works well is its geo-locational technology and integrated map.

All you have to do is allow the app to detect your location, and it will provide you with a list of nearby places that offer Benefit beauty in-store. You can also view opening hours, the different type of services on offer, as well as book your appointment there and then.

I think this type of mobile technology is likely to drive more booking conversions than an advert or promotion on social media. After all, the act of booking a beauty or hair appointment is often an afterthought or on the 'to-do' list. So the notion that you can simply use your smartphone to do so whenever you're ready provides much more convenience.

Focus on simplicity

While a lot of brand beauty apps try to wear far too many hats, I particularly like how Wow Brow is quite narrow in terms of its focus. Its simplicity means that users are more likely to know what they're getting when they download it – and use it again in future.

Previous attempts from other brands, while good in theory, were probably overwhelming for consumers that are already happy shopping online or in-store. Debenhams Beauty Club, for instance, allowed consumers to collect loyalty points as well as actually buy products, read reviews and claim offers in-app.

Similarly, while the likes of L'Oreal's Make Up Genius capitalises on VR to wow users, Benefit is well-aware of its limitations.

It's not the fanciest mobile app ever, but it knows what it can offer consumers, and it does it pretty well.

Related reading:

Seven ways social media is shaping the beauty industry

Six brilliant blogs from the beauty industry

How the beauty industry is embracing the Internet of Things

 tag:econsultancy.com,2008:BlogPost/68817 2017-02-16T14:59:16+00:00 2017-02-16T14:59:16+00:00 How brands are targeting business travellers Nikki Gilliland
According to a survey from Booking.com, 93% of business travellers feel stressed at some point during their journey - unsurprising given the amount of logistics involved. From planning to managing expenses, and even without taking into account the actual work that needs to done, there's a whole heap of hassle that goes along with corporate travel.

For brands, this traveller presents a unique opportunity.

Not only is there less need to dazzle and delight with inspirational marketing, but thanks to the deep pockets of corporate companies, the budget can often be sizeable. Meanwhile, with a positive experience likely to result in repeat trips, business travel could prove to be a lucrative market.

Here's how a few brands are setting their sights on it.

Airbnb

The 'Airbnb for business' program launched in 2015, signalling the brand's intent to capture interest from corporate travellers, all the while proving how popular alternative accommodation has become.

The service allows companies to integrate their business travel itineraries, giving them a full run-down of where employees are staying and how much they're spending. More recently, Airbnb has introduced a feature that allows employees to book on behalf of colleagues, making the service even more streamlined.

Since it launched, the program has enjoyed a period of growth, however recent data suggests that this could be slowing – mainly due to the companies choosing Airbnb spending as little as possible on short trips. Similarly, Airbnb for business is only seeing real success in cities where the hotel prices are notoriously high.

Airbnb is naturally trying to combat this by promoting longer stays and group trips, even offering £40 in travel credit, in order to encourage higher spend.

Booking.com

With a reported one in five customers using Booking.com for business travel, it's no surprise the brand decided to launch its own business travel platform.

Designed to make the research and planning stage as easy as possible, it places a big focus on peer-to-peer reviews, sorting through the data to find accommodation that is 'business traveller tested and approved'.

This customer-centric approach is continued across the board, and reflected in the online UX.

After completing a simple registration, users can filter the search by 'business interest' like fitness centre or free cancellation. Arguably, the platform doesn't offer anything that much different to the main Booking.com platform, however the ability for company managers or administrators to coordinate plans for others is a key differentiator.

Since its launch, there have been suggestions that the brand will expand its business offering into flights - though there's been no sign of this so far.

STA

With millennials forecast to make up half of the workforce by 2020, the stereotype of the middle-aged business traveller no longer applies.

STA is tapping into this notion, launching a business travel brand to target young people with a desire to combine both business and pleasure.

Alongside young people starting their own business, students travelling for internships or first jobs, it also targets people who want to tag on a holiday at the end of a work trip.

With 78% of millennials choosing worthwhile experiences over possessions, it's no surprise that this demand exists. It also bodes well for STA, with the move helping the brand to stay relevant to young people as they move into the workplace.

Need a #visa?. We can help you find out if you need one! Speak to our experts to find out more email@example.com pic.twitter.com/sbH3xH0RzE
 — STA Travel Business (@STABusiness) January 28, 2017

Marriot

STA isn't the only travel brand to target business travellers with the promise of an experience.

Marriot's Renaissance Hotels brand recently launched a new campaign to do just that. Called 'The Navigator's Table', the video series features TV chef Andrew Zimmern from "Bizarre Foods", and involves chefs and entrepreneurs offering insight and opinions on regional dishes.

Essentially, it is designed to appeal to the modern business traveller – someone who is curious, and who wants to get as much out of a business trip as possible.

The frequency with which business travellers travel is largely the reason behind this marketing push. For a large hotel chain like Marriot, a single 'authentic experience' could result in multiple and repeat bookings in future – reason enough to pay them more attention.

 tag:econsultancy.com,2008:BlogPost/68814 2017-02-16T11:15:00+00:00 2017-02-16T11:15:00+00:00 How utilities brands use social media for reputation management Nikki Gilliland
Before we go any further, what exactly is online reputation management? Well, though it largely comes under the umbrella of social media monitoring, this practice can also involve dealing with online reviews, producing content and general community management.

In this article, I will specifically be focusing on how utility companies use social media channels for reputation management.

Basic principles

Online reputation management on social media refers to how brands respond to customer conversation.

For example, if people are complaining or even praising a service, but the brand remains entirely unresponsive – this can have a detrimental effect on its overall reputation.

Here are a few basic rules for effective management:

Monitor mentions

Respond quickly

Be transparent

Prepare for a crisis

Address criticism

Let's look at a few examples of utility brands putting the above into practice.

Hawaiian Electric

Not many electricity suppliers have an Instagram account, let alone use it to effectively communicate with customers, but Hawaiian Electric is different.

When a storm hit shores in 2014, it utilised the channel to let customers know about areas of power outage and repairs, as well as reinforce messages about safety. It has since continued to do this, expanding its strategy to incorporate general posts relating to the local community.

By using a visual medium like Instagram, the brand is able to project a positive image and reassure customers in the process.

After all, while it might be useful to hear that a company is repairing a broken electricity pole, seeing a photo of it in action is far more powerful.

SSE

Figures from Citizens Advice revealed that SSE received the lowest number of customer service complaints last year, making it the top energy company overall for customer satisfaction.

A big contributing factor appears to be the way it handles queries and criticism on social media, with a fast response time and polite tone of voice across the board.

This is particularly evident on the brand's Facebook page, where it 'typically replies within an hour'. And although complaints are still common, the brand's approach appears to be effective for calming angry customers.

With 77% saying that valuing the customer's time is the most important thing a company can do – a fast response is one of the most effective ways for brands to ensure that they can maintain and improve a positive reputation.

PSEG

PSEG – a gas and electric company based in New Jersey – shows that social media can be used for brand reputation management in alternative ways.

In 2014, it started planning for an infrastructure upgrade to replace 250 miles of gas line - a project that would result in a lot of upheaval for local residents.

Instead of an announcement on its website, PSEG chose to use micro-targeted Facebook ads in order to let people know what was going to happen and how it would affect them.

When users clicked on an ad, they were taken to a specific page where they'd be able to select and view a work schedule and relating disruption.

By utilising social media in this way, not only did PSEG demonstrate transparency, but it also pre-empted its customers' needs.

Ovo

Brand Q&A's on Twitter are always risky. A few years ago, British Gas suffered a huge backlash from angry customers over price hikes, leaving the social media team with egg on its face and even more of a negative reputation than before.

On the other hand, this type of activity can work well for smaller brands. Ovo is one brand that has utilised an 'always on' strategy to monitor brand mentions and successfully draw in new customers, often using Q&As to highlight the shortcomings of competitors.

We came here to have breakfast and help our customers. And we've just finished our toast. pic.twitter.com/Bcr3QYnRGP
 — OVO Energy (@OVOEnergy) February 6, 2017

Despite its overall approach to social media being far more appealing than most utility companies – using a conversational and personal tone – Ovo has not had an entirely positive couple of years.

Having failed to compensate customers for missed or late appointments, the company recently agreed to pay £58,000 to charity instead of undertaking formal enforcement action.

While the experience has undoubtedly tarnished its reputation, Ovo's charitable donation and intent to improve customer service is part and parcel of online reputation management in action.

Related articles:

How smart-switching energy apps are tapping into customer need

How 20 top UK retailers handle social customer service

 tag:econsultancy.com,2008:BlogPost/68808 2017-02-16T10:00:00+00:00 2017-02-16T10:00:00+00:00 UK retailers still failing to meet web accessibility standards Chris Rourke
With so many barriers in store, shopping online from the comfort of your home is an attractive option. Furthermore, under the Equality Act 2010 all retailers must provide access to their goods online as well as in store.

We decided to review the online accessibility of six well known UK retailers to identify the main barriers for online shoppers with disabilities.

The chosen retailers were:

Boots

Mothercare

House of Fraser

Joules

Tesco

Not on the High Street

How did we measure/review online accessibility?

To evaluate the accessibility of a site we audit them against the Web Consortium Accessibility Guidelines from the W3C. Also known as WCAG 2.0, these guidelines help to improve web accessibility and are the best way to ensure the site serves the widest audience.

We followed a typical shopping journey to assess how the retailers approached accessibility on their sites. This included:

Homepage and search

Browse (including any product category and product range pages)

Selection (product page and basket)

Payment (delivery and payment details)

We focused on the major aspects of WCAG 2.0 Level AA, including important factors such as keyboard accessibility and screen reader compatibility. Items we looked out for included:

Use of headings

Alt text for images

Availability of skip links

Inclusion of a visible focus

Access to forms

Use of ARIA to provide greater context

Access of pop ups / modal windows

Colour contrast

Navigating around is in a logical order

 Links are meaningful and describe their purpose

What were the common barriers?

We gained a good insight into the main barriers disabled users face when shopping online. There were several common themes and unfortunately all of the sites failed to meet the Level AA of the WCAG 2.0 guidelines.

This means that disabled users would face difficulty in buying a product on each site, with half of the sites completely inhibiting users at certain points in their journey. The main accessibility problems are described below, with examples from across the sites.

Visible focus

This navigational technique highlights where the user is on the page visually. This is essential for sighted users who rely on visual cues to navigate with a keyboard.

As positive examples, Tesco and House of Fraser provide clear and consistent visible focus so users can see their location as they move their focus through the site. Other retailers had a mix of custom, default or no focus at all so that they relied on the default browser focus which is not sufficient since it can be unclear and inconsistent between browsers.

Below we can clearly see that the "Home Electrical" link has keyboard focus on the Tesco site as the text is underlined and is displayed in a blue colour which is distinguishable from the rest of the text on the page:

'Skip to' links

For non-sighted users, 'skip to' links provide an easy way to move through the navigation and into the main content of the page.

Only half of the sites had implemented 'skip to' links meaning that keyboard users would repeatedly have to step through lengthy navigation menus, an even more tedious task for screen reader users listening to the links.

House of Fraser was a great example of a site that had clear 'skip to' links:

Joules had more than one 'skip to' link but they were designed to be hidden for sighted users. Consequently, sighted keyboard users were unable to take advantage of this functionality.

Alternative text for images

Alternative text is read by screen readers in place of images, allowing the content and function of the images to be available to those with visual or certain cognitive disabilities. All informative images on a page should have suitable alternative text, providing all users with the same access to content.

Across our retailers, use of alternative text was generally good with appropriate and descriptive alt tags on product images. However, we did notice issues on both Boots and Mothercare where image descriptions were read to the screen reader more than once.

This was due to images having both an alt tag and identical title attribute. We recommend retailers remove titles with duplicate text to make sure the image descriptions are not repeated unnecessarily.

Providing context to screen reader users

This is fundamental for screen reader users who are not able to visually group information together or understand meaning through visible presentation. Information and relationships must be therefore associated programmatically.

Examples of this from our retailers included:

Form fields need to have programmatically associated labels so that screen reader users know what information is required for the form input field. When a form field receives focus the label for the field (e.g. "first name", "surname", "email address") should be called out by the screen reader.

This was a persistent issue across all retailers. Some sites such as notonthehighstreet.com frustratingly had correctly implemented this in some areas and not others, meaning inconsistent access to information for their screen reader users.

All retailers at one point or another had links that did not make sense out of context. Common examples found were 'show more' and 'edit'. As we can see below, Mothercare.com used ambiguous links such as "edit" and "remove".

Without the visual cues, a screen reader user would struggle to know what they are editing or attempting to remove.

In providing important tools to select product options such as size and colour, some retailers did not provide screen reader users with all the information they need to make the purchase.

For retailers such as House of Fraser and Joules, there was no notification that a certain size was out of stock. Visually, sizes which aren't available are scored out and in a lighter grey colour, but these sizes still get read out to the screen reader, indicating that they are available.

This would prevent a screen reader user from choosing a product size, and they would need to either give up or ask for assistance.

What we learned:

With physical accessibility in store being such a challenge, online retail may seem the ideal solution. Unfortunately, retailers who fail to consider the issues and barriers mentioned above will not provide the answer for many disabled people.

Most retailers had reassuring text on their sites describing their dedication to making their online offerings accessible. Most had also implemented some accessible features on their sites – for instance alternative text for images was widely implemented – yet shortcomings were readily found.

Since these accessibility barriers were identified through a relatively short accessibility audit, retailers need to build on these great intentions and implement WCAG 2.0 to significantly improve accessibility across their sites.

Retailers should consult with accessibility and UX experts to fully understand the needs of disabled customers and the technical solutions to provide accessibility.

Once the identifiable accessibility barriers have been removed, the retailers should involve people with disabilities in usability testing to ensure that the site is usable for this audience as well as compliant to WCAG standards.

Many thanks to my colleagues Marie Moyles and Natalie Simpson for leading the accessibility analysis of the retailer websites.
 tag:econsultancy.com,2008:BlogPost/68800 2017-02-13T11:20:00+00:00 2017-02-13T11:20:00+00:00 Pizza Express launches booking chatbot: Is it any good? Nikki Gilliland
Pizza Express is claiming to be the first restaurant in the UK to offer this, but will it catch on? And more importantly – is the chatbot any good?

Here's what I think.

What does it do?

While Pizza Express's #shakethetree campaign used gamification to entertain customers, its new chatbot aims to offer greater convenience for customers who simply want to book a table.

Instead of visiting the main Pizza Express website, it now means that customers can make a booking without leaving Facebook Messenger – giving people a direct and 'always on' channel of communication with the brand.

From my own experience with the chatbot, I can confirm that it is definitely convenient.

While there's no actual chat involved – I was only required to select from multiple options options rather than talk to it – the process was quick and simple.

It detected my location and provided me with the option of two restaurants located nearby. From there, all I had to do was select the number of people and the time.

It's very simple to use, but let's face it, actively seeking out a booking on the Pizza Express website is similarly straightforward.

My only gripe was that it felt a little strange not being sent an email confirmation of my booking. And while it asked for my telephone number, I didn't receive anything further to suggest that it had gone through.

Is it too simple?

There's nothing impressive about this technology. The fact that it doesn't reply to human conversation means that it's far from actually being intelligent, and it's probably better described as a multiple choice questionnaire rather than a chatbot.

But, do customers expect extra bells and whistles, or will they be happy with this basic (one-way) booking system?

It's been suggested that chatbots are suffering from over-hype, with many failing to live up to expectations of 'conversational commerce' and disappointing users in the process.

It's understandable that people might feel let down by a bot that doesn't understand everyday speech or involves complicated sign-up processes.

Consequently, perhaps examples like Pizza Express, which is limited but laser-focused in terms of what it claims to offer consumers, will prove more successful. Similarly, with the chatbot resulting in a tangible result – a booked table and a meal in its restaurant – it might have more of an impact that its previous incarnation, which merely involved playing a (rather disappointing) game.

Will other restaurants catch on?

For restaurants looking to implement customer service on social, booking-related chatbots could potentially provide value.

We have already seen the likes of Domino's and Taco Bell implementing chatbots to enable consumers to order a delivery, so perhaps a combination of the two could be next on the cards.

One company that already aims to do this is AllSet – an app and chatbot that aims to make dining at a restaurant at lunchtime quick and hassle-free.

Essentially, it allows you to book, order and pay for your food ahead of time, meaning there's no waiting around during the experience.

Booked through a great new service @AllsetUS and had delicious lunch @PanameNYC! I met fantastic people! I highly recommend! #Foodie pic.twitter.com/FQOfhhBhuo
 — Line_of_Thought (@Line_of_thought) January 19, 2017

While this is a bit of a pipe dream for existing restaurant chains, it could offer a glimpse as to how chatbots could evolve in future.

Related articles:

Pizza Express, Channel 4 and TFL: Three examples of brand chatbots

I tried out the new Resident Evil AI chatbot. It was far from intelligent.

Chatbots: Are they better without the chat?

 tag:econsultancy.com,2008:BlogPost/68789 2017-02-09T09:45:36+00:00 2017-02-09T09:45:36+00:00 How smart-switching energy apps are tapping into customer need Nikki Gilliland
A new generation of 'smart switching' companies are now popping up in order to bridge this gap. Capitalising on so-called consumer inertia, they are using digital technology to make switching even simpler.

The question is – is there really a demand?

Here's a bit more info on this new generation of energy-related brands.

What exactly do they do?

Smart switching services essentially act like real-time deal trackers. They mostly monitor and compare energy deals, delivering cheaper tariffs as they appear and offering users the opportunity to directly switch there and then.

Some companies do this via a website, but most have a mobile app, making it even easier and more convenient for consumers to find a cheaper set-up.

How are they marketing their services?

Voltz is one example of a new switching service, designed for the 80% of households who "do not have the time or the inclination to visit a comparison site".

Its positioning is all about ease and convenience, with a tone of voice that almost makes actively switching sound like more hassle than it's worth. This seems slightly misleading, as again, going about it the regular way isn't that difficult.

However, from its 'super easy registration' to its 'tap to switch' option, it probably does make life slightly easier just by allowing you to use the service on your smartphone.

Voltz makes money by taking a commission from key energy suppliers, meaning that if a cheaper tariff is found with another company, users will be prompted to call in order to switch.

Flipper is a similar company, but one that aims to go a step further by taking control of the entire switching process on behalf of consumers. Instead of commission, it works by charging customers £25 a year – a fairly acceptable amount considering it claims to save you £50 a year at least.

When we make the right decision once, life can be a lot simpler. Join @flippercomm and put energy bills out of your mind once and for all! pic.twitter.com/81TsHBkWTA
 — Flipper Community (@flippercomm) December 26, 2016

Like Voltz, the company promotes a sense of convenience, but focuses a little more on the transparency and honesty of its services. I noticed its website and presence on social media is particularly focused on providing reassurance, using social proof to instil trust.

Finally, Swuto is a service (like Voltz) that works on commission from suppliers. However, its biggest difference is that it also allows customers to switch on behalf of family members such as children living away from home or elderly parents.

What are the implications?

It's been suggested that the arrival of these new companies could impact how suppliers set out tariffs in future, perhaps offering short-term options with the knowledge that there will be greater demand from smart switching.

For consumers, this can only be a good thing.

With favourable reviews from users, and Flipper in particular appearing to gain momentum, we could see many more of these services popping up in future.

Signed up @flippercomm last night for £25. Over night they found a new deal that saves estimated £266 a year. Nice. https://t.co/UQlqgEB2fK
 — Gareth Coxon (@GarethDotDesign) October 7, 2016

While the concept might sound like it's merely giving into laziness, it is clear the demand is there. And if it prevents people from paying over the odds on energy bills – why not?
 tag:econsultancy.com,2008:BlogPost/68779 2017-02-06T14:15:37+00:00 2017-02-06T14:15:37+00:00 How will Donald Trump's policies affect fintech? Patricio Robles
While preventing another major financial crisis is a sensible goal, Dodd-Frank has been a source of controversy. At more than 2,000 pages, Dodd-Frank is, as one might expect, incredibly complex, and since it became law, it has been blamed for a number of trends, ranging from a decline in community banks to a decline in business lending by banks.

During his campaign, then-candidate Trump promised to do away with Dodd-Frank and his directive last week is the first step in delivering on that promise. While this will almost certainly be a complex process that takes time, it's not too early for companies in the financial sector to start evaluating how the elimination of Dodd-Frank could affect their businesses.

Specifically, the eventual death of Dodd-Frank could have a significant impact on fintechs, which have been distrupting established financial services institutions. Here's what it could mean for these financial service upstarts.

The good

Dodd-Frank created the Consumer Financial Protection Bureau (CFPB), which has broad regulatory powers over a number of consumer finance markets. While the CFPB has been largely supportive of innovation in financial services, it has also taken action against fintechs.

For example, it fined both startup payment provider Dwolla over its data security practices and subprime consumer lending startup LendUp for "failing to deliver the promised benefits of its products."

To be sure, few would argue that fintechs shouldn't be regulated and held to the same standard as established financial institutions. But if given the choice, most fintechs (and their investors) would probably opt for less regulation instead of more regulation, so to the extent that the repeal of Dodd-Frank results in less regulation, players in the fintech market would probably welcome it.

In addition to the possibility that fintechs will have to deal with less regulation, if big banks are relieved of many of the regulatory burdens that Dodd-Frank has imposed on them, it could conceivably encourage them to more aggressively acquire, invest in or partner with fintechs.

Already, large banks like JP Morgan have made an effort to work with startups as part of their digital transformations, and they could get much closer to those startups if regulatory concerns diminish.

The bad

On the other hand, regulatory relief for big banks could put them in a better position to compete with fintechs. This effect could be particularly pronounced in the consumer and business lending markets, as Dodd-Frank has been blamed for significantly decreased bank lending.

The void in the lending markets fueled the rise of non-bank lenders, which include online lenders. If big banks aggressively re-enter the lending markets, the increased competition could make it much more difficult for fintech lenders to generate business.

Other changes could harm a number of wealth management startups that have promoted the use of robo-advisors. President Trump wants to end the so-called fiduciary rule, which requires retirement account advisers to work in the best interests of their clients.

Throwing out the fiduciary rule "will shrink the market for robo-investing" according to one industry executive, which explains why fintech startup Betterment went so far as to take out ads in the New York Times and Wall Street Journal with open letters urging Trump not to undo the rule.

The ugly

While reduced regulation would probably be welcomed by fintechs, there is one part of Dodd-Frank that many fintechs rely heavily on. Section 1033 of the bill essentially establishes that consumers have the right to their financial data.

Using third-party platforms offered by companies like Yodlee, Intuit and Plaid, many fintech startups make it easy for their customers to connect to their bank and credit accounts to retrieve data. This is used for everything from spending analyses to underwriting of loans.

If Section 1033 is eliminated, large financial institutions, namely banks, would conceivably have the ability to block third-parties from accessing data from customer accounts. If this happens, some fintechs could find it difficult to survive as they would no longer have a viable way to obtain the data they need from their customers' bank accounts in a quick, secure and automated fashion.


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Children raised by animals?
In Origins, Lena believes she spent her early years in the jungle being raised by apes, which begs the question, are there any real cases of children being raised by animals? You will find the answer at feralchildren.com which has collated a number of claims and attempts to separate fact from fiction.
Mirror-touch synesthesia
Lana is able to sense things that others can't, such as the emotional residue left in a room after a crime has been committed. Is this far fetched? Perhaps not - as scientists learn more about the human brain they are finding things that used to be the ...


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