text:
Customer Service Improvement Case Studies. Memorandum 706
- Camilla Phelps
- 1 years ago
- Views:
1 Customer Service Improvement Case Studies Memorandum 706
2 Customer Service Improvement Case Studies Customer service can mean different things to various people, but the focus should always be the same satisfy the customer. The paths taken to achieve this goal vary, and along the way the focus is often lost, resulting in unhappy customers. Many procedures are defined, sophisticated systems installed, and departments created to perform the customer service function. However, when you ask the question, What does your customer really require? you may get a number of different answers. As relationships between the customer and supplier evolve, they settle into acceptable, not desired, performance levels. This acceptable performance becomes viewed as the customer s true requirements. This may be acceptable for the short term, but if a new supplier arrives who can actually meet the true requirements of the customer, the business may be at risk. Losing sight of the customer s requirements is one common shortcoming of Customer Service Departments. Another common shortcoming is not tracking the levels of service provided to customers. This makes it difficult to understand whether or not the customer s requirements are actually being met. In addition, measured fluctuations in service can alert an organization to shortcomings in their internal processes. By tracking service performance internally, any necessary corrections can be made proactively before they become major issues with the customers. Losing sight of your customer s requirements and your own actual service performance can affect your business in many ways.
3 Case One A rapidly growing candy manufacturer felt they had a solid understanding of the service levels required by their customers. They wanted to perform a customer survey to confirm the needs of their customers, and more importantly, to determine how their service performance compared to the competition s. A telephone survey was established to account for a significant portion of the company s sales, while still covering customers of various sizes, across different market channels. Most customer sales were through brokers, so both customers and brokers were contacted for their perceptions of the company s service. A survey instrument was created which was used as a guide during the telephone conversations. The proper mix of quantifiable questions were mixed with qualitative, open-ended questions to provide insight into many of the statistics that were tabulated. When the survey was completed, over a hundred interviews were conducted, accounting for roughly 40 percent of the company s annual sales volume. As is often the case, there were some surprises when the results of the customer interviews were presented to management. Before the survey, the company perceived required lead-times to be approximately two weeks. As it turned out, the customer base had learned to accept the lead-times being provided, but many desired lead-times closer to one week. The issue became more critical for grocery buyers, whose job performance was judged on the rate of sale compared to inventory turns. What made this discovery even more agitating was that the company could have easily provided a one-week service. Several improvements gave them the ability to provide the quicker service, but the company never acted on this capability. The company assumed the customers did not require the quicker lead-times! As it turned out, the company s sales force did not understand the delivery capabilities of the company, so they were not presenting this capability to customers. The customer base, in turn, accepted the two-week service, but considered the company to be inferior to the competition. The problem was not with the service capability, but with the perception of their capability, both internally and externally, and a lack of coordination and communication. Another significant discovery resulted when the company challenged the fill rates, on-time deliveries, shipping accuracy, and lead-times reported in the survey. In each case, the customer rated the company s service lower than the competition s. Management disputed the customers reported levels of their service, feeling that their numbers were not accurate. However, when pressed on what the true service levels were, no information was available, because none of the service measures were tracked. There was no way to definitively prove whether the customers perceptions were correct. The company could be providing superior service, but as long as the customers did not perceive it as so, the end goal satisfied customers would not be met.
4 As a result, the company undertook two primary tasks upon completion of the survey. The first task was to clearly communicate the company s service capabilities to their own personnel, so that they could then present these capabilities to the customers. Service could be differentiated, providing the superior service to the customers that required it. The second task was to begin a customer service measurement program that would track the service measures that their customers felt were important, as well as those measures they felt were important internally. The company could depict the service they were providing with facts and figures, identifying the real problem areas and working on improvements. The results of this survey were a mild surprise for this client. The survey provided the company with direction for both the short term and the long term, as it planned to compete with other candy manufacturers. For many companies, the results of a survey turn out to be more than just a mild surprise. In some instances, companies are aware that there may be a problem, but are not aware of how severe that problem may actually be, and what measures are necessary to correct it.
5 Case Two A food processor, Company A, was recently purchased by a new parent company. The parent company wanted to determine the customers service requirements for Company A as well as for a similar company they already owned. A customer service organization could then be designed that would efficiently utilize the combined resources of the two companies, while meeting all customer requirements. To begin, customer contact lists were acquired from each company. Acquiring these lists was not a simple task. The order processing systems did not have updated customer master files, which made obtaining complete customer lists with names, addresses and telephone numbers a difficult undertaking. When the target list was complete, personal and telephone surveys were scheduled that covered over 50 percent of the sales of the two companies. The results from the survey were striking. Many customers purchased product from both companies, and their perceptions of the parent company were terrible. These customers feared the impact the parent company would have on Company A. Not only was service poor, the parent had a reputation for purchasing smaller companies and making changes without consulting or communicating with customers. Customers feared a repeat of this kind of treatment after the second acquisition. What disturbed customers most was the complete lack of communication. Customers were upset, and did not view the transition of ownership as a positive change. However, even before the acquisition, customers were not ecstatic about the service performance of Company A. The lead-time performance of Company A was far below that of the requirements stated by customers, which was around ten days. In fact, lead-times were almost a week longer than required, at over 17 days. Competitors were meeting the ten-day requirement, which further eroded sales. The initial reaction to this information was disbelief. It did not seem possible that the leadtimes could be approaching three weeks. After spending time thoroughly evaluating the process, it was determined that there were several reasons for the lead-times being so long. The procedure for creating the final product often resulted in off-spec material, which delayed the customers orders. Customer service representatives could not view inventory levels, which left customers uninformed on when stock may actually be available. After an order was entered, company policy was to accept any changes up until the point of delivery. Orders were often already sent to either Packaging or the shipping docks when the change was entered. Making the requested changes resulted in even longer delays.
6 The company began to realize the dire situation they were facing. The entire order management process had to be redesigned. Customers were still reeling from earlier changes by the parent company. They did not understand the lasting impact their lack of communication would have on many of the customers. The company began two projects after the survey was completed. The first involved reengineering the business processes that caused the poor service. Many facets of the supply chain were examined, including forecasting, production scheduling, inventory planning, customer service, packaging, and warehousing. The goal was to design one flow of information and materials that would meet the requirements specified by the customers of both companies. The second project involved communicating the new customer service awareness to existing and past customers. Many customers were still upset with service performance, and were close to removing their business. The company wanted to assure the customers that a repeat of the past performance would not occur. They were aware of their issues and were hard at work attempting to fix them. It is crucial with very agitated customers that a company let their customers know they are already working to solve their problems. To do that, they must clearly understand what those problems are. This company had let service decline to the point of near catastrophe. There are many companies who are much more active in this area, and look to resolve customers issues before they become major problems.
7 Case Three Our firm was asked to assist in the implementation of a new customer service and order management system that a leading battery manufacturer had recently purchased. The company had a customer service focus, and wanted to determine the requirements of the customers before implementation. To determine the customers requirements, a large survey was undertaken, including personal, mail and telephone interviews. The results of the survey would insure that the functionality of the new system would meet their requirements. Modifications would be made where the system lacked the necessary functionality. Customers were relatively satisfied with the company, viewing the service provided as equal to that of the competition. This was not the result a customer service-oriented company would desire, but it was not a terrible position to build on. The real issue was not with service, but how the new customer service and order management system would have provided the required support. The company had committed a common mistake, purchasing the software before the business process was thoroughly analyzed and designed to meet their requirements. As a result, the new software was not capable of performing many of the essential tasks. If installed as is, the system would actually have been a step backward! With significant capital already invested, the company decided to modify the new software to better fit their needs. Generally, significantly modifying software is not desired. In this case, the company spent significantly more than the purchase price of the software to obtain the necessary functionality. Upon completion, the company wished to use these new tools as a competitive advantage, providing superior service to the industry.
8 The next step was to make customers aware that the new tools could provide significantly better service and information. The company wished to maintain a dialogue with the customer base, so they performed annual surveys of the market. Surveys were completed each year, targeting both customers who had responded in the previous survey, as well as customers who had not been surveyed originally. By continually polling the customer base, the company gained several advantages. The customers began to view the company as more customer service-oriented, partially because they continually asked questions about their service. To support this perception, changes were continually implemented that improved their service capabilities. Continued changes and annual surveys helped to further advance their image as a leader in customer service. Customers perceptions of their service improved to the point where they were now considered to have service superior to the competition. The company did not rest on the good news received from the surveys. To remain on the leading edge, one of the industry s first stand-alone customer service measurement systems was installed. This system provided the company with detailed service performance information that could be viewed by customer, market channel, region or any other slice of the business that was desired. The information was used to monitor the pulse of the business, allowing the company to make improvements to the operations that were adversely affecting service. Upon conclusion of this five-year effort, the company had installed a new customer service and order management system, continually measured all aspects of their customer service performance, and performed annual surveys of the customer base. With the extremely competitive nature of today s marketplace, service is a key differentiator of a company. While this company was an early leader in becoming customer service-oriented, they are not alone in this undertaking.
9 Case Four An electrical device manufacturer was in the process of reengineering the image of their company. The company was over 75 years old, and had a strong manufacturing focus. The beliefs of management had long been that if you made a strong product, the customer would buy it, regardless of the service provided. The company was smart enough to realize that this philosophy would no longer be viable in today s marketplace. Large home centers, such as Home Depot, were taking over the market requiring superior service as well as excellent products. The company knew they had to improve their service performance, and began immediately examining their customer service organization. As it turned out, the customer service organization was fragmented, with no single point of control. There were seven customer service centers which reported to five directors and vice presidents. The first step required was to reengineer the organization structure. These seven customer service centers were consolidated into one location at the company headquarters. All customer service functions now reported directly to a new executive, the Director of Customer Service and Logistics. It was very important that a new manager be responsible for the reorganized department. The older customer service managers were accustomed to the business practices that had been established over the last 75 years. The change in philosophy being instituted was enormous and required a new leader to champion that change. The next step was to begin implementing new tools and training for the employees who would be working in the department. The company looked to make major changes to the telephone system, facility and type of training provided. This effort would signal the magnitude of change that would be occurring over the next year. In order for employees to be able to confidently state that customer service is a primary focus of the company, they had to believe it. The old, antiquated telephone system was updated to a modern, state-of-theart system. The department was reconfigured so that all customer service and logistics functions were located close to one another. All employees, new and old, were trained on the new telephone system, layout and focus of the company. A number of tasks were undertaken to improve the service provided to customers. The order cycle process was reengineered, streamlining the flow of product through the order entry system and on to the customer. The customer service reps were organized into groups, and assigned specific accounts. This built a familiarity with each customer and created improved efficiencies when handling a customer s call.
10 Under the old system, no single person or department was responsible for technical questions. A help desk was created to respond to all technical questions. These calls frequently came from customers after they had installed the product. The desk was supported by an engineer, and was marketed to customers as an improved service feature. After the order cycle process and customer service procedures were reengineered, the systems were upgraded to provide the increased support required. Customer service reps were given personal computers with individual access to the Internet, providing real-time information for tracking shipments from carriers to the customers. Performance measurement was an integral part of the new systems, allowing for complete tracking of many important service measures including fill rates and cycle times. The company has taken significant leaps towards improving its customer service image and performance, with many changes already completed and implemented. The next step is to re-survey the customer base to confirm their important issues. From this survey, the future directions of customer service will be mapped. For many companies undergoing customer service excellence initiatives, the process is a continual one.
11 In the end, the customer service function must stay focused on the customer. The evolution of a company over time can make this rather obvious mission an impossible one to achieve. Are you one of these companies? There are defined steps that can keep your service focused on the proper issues. It is important to remember that the requirements of your customers may be different from those in similar industries, or even those of your competitors. To determine if your service performance is resulting in satisfied customers, begin by following these steps: 1. Determine what your customers really want. Talk to them! So many managers feel they know what the customers really require. Very few have talked with a significant portion of the customer base on a regular basis. Conduct a customer survey that will cover each channel of you business, and account for at least 50 percent of your company s annual revenue. Insure that all types of customers, both big and small, are included. The results of the survey will become the mission of the Customer Service Department, with all future improvements and changes geared towards meeting the requirements as specified by your customers. 2. Promote your initiatives. Talking to the customer base often provides an opportunity to promote your image as a customer service leader. Even if the results of the survey show that service performance is poor, the simple act of talking to customers about their issues will improve your company s image. There is a short period of time after the survey, generally a few months, that you can use to your advantage. Send feedback to the customers, letting them know you are aware of their issues and will be hard at work addressing them. This will enhance their perceptions that your company is becoming a customer service leader. 3. Take action! In a short period of time, the customer base will expect to see progress towards the issues they had specified in the survey. Keep the customer informed of the company s direction. Open communication will be important in maintaining their improved perceptions. There are several areas that often require significant reengineering to provide the service required: Organization - Typical issues to address: Does the company have the proper structure to support the new service focus? Where does the customer service function report within the organization? Is customer service centralized or decentralized? Do the customer service personnel have access to the necessary people and equipment?
12 There are several questions that need to be compared against the requirements specified in the survey. Many times this requires a business change, which can frequently require realigning departments within the company. Procedures - Typical issues to address: How are orders entered into the system? Can most customer inquiries be resolved without requiring a callback? How are customers assigned to customer service representatives? Is staffing staggered to handle customers within different time zones? How are technical questions handled? After the organization is aligned to fit the service requirements, the business processes should be reengineered to easily attain the required service. This will entail reviewing the current operation, defining the new procedures, and training employees on the new ways of conducting business. System functional requirements will result from the newly designed procedures, specifying the level of support required. Systems and Equipment - Typical issues to address: Is information provided in real-time? Does the system provide all required information to the customer service representative? Is the customer service/order entry system EDI capable? What performance information is tracked and reported? How are telephone calls routed through the system? After the business processes are reengineered, the systems and support should be examined to determine how well they support the new service mission. Very often, systems need to be improved or upgraded. This may require only minor alterations to existing systems, or complete replacement of certain systems and equipment. 3. Continually re-survey the customer base. While reengineering the customer service function, continually poll the customers to determine any changes in their requirements, as well as to update them of the progress being made. It is important for customers to understand that in many cases, significant changes are required, and that results may not occur overnight.
Best Practices in the Formation and Implementation Of Strategic Alliances
Best Practices in the Formation and Implementation Of Strategic Alliances Jay D. Anderson Gail Kutin Howard A. Hill Supply Manager Supply Manager National Manager Technical Purchasing Technical PurchasingMore information
Chapter 8 Order Management and Customer Service
Chapter 8 Order Management and Customer Service Order Management executes the operating plan based on demand forecast. It is the interface between buyers and sellers and consists of: Influencing the OrderMore information
DISCOVER THE ADVANTAGE OF A SMARTER SUPPLY CHAIN ARE YOU READY TO GROW YOUR BUSINESS? 2 The international trade landscape is rapidly changing and global supply chains are facing major challenges. GlobalizationMore information
Supply Chains: From Inside-Out to Outside-In
Supply Chains: From Inside-Out to Outside-In Table of Contents Big Data and the Supply Chains of the Process Industries The Inter-Enterprise System of Record Inside-Out vs. Outside-In Supply Chain HowMore information
Why CRM implementations fail and what to do about it.
Why CRM implementations fail and what to do about it. By Peter R. Chase About the Author Peter R. Chase is Executive Vice President and founder of Scribe Software Corporation. With over 1,500 customers,More information
8 Crucial Requirements for Supply Chain Optimization
8 Crucial Requirements for Supply Chain Optimization Introduction In today s world, businesses expect their trading partners to have full insight and control of their from end to end. For manufacturersMore information
EVENT MANAGEMENT FRAMEWORK Keeping your business in synch and product flowing smoothly brochure event management framework 3 Stop small ripples in your business processes from growing into major disruptionsMore information
Examining the Evolving Offshore Business Process Outsourcing Model: A Practitioner s Perspective of BPO Generation 2.0
Leadership Perspective from Perot Systems Examining the Evolving Offshore Business Process Outsourcing Model: A Practitioner s Perspective of BPO Generation 2.0 The BPO Generation 2.0 model defines a moreMore information
Sage MAS 90 and 200. Extended Enterprise Suite S
Sage MAS 90 and 200 Extended Enterprise Suite S An End-to-End Approach to Business Software At Sage, we ve been supporting businesses like yours with world-class business software for well over a quarterMore information
Transportation Management Case Studies. Memorandum 707
Transportation Management Case Studies Memorandum 707 Transportation Management Case Studies Transportation management has come a long way since the days of the green eye shade with its emphasis on regulatedMore information
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Total Cost of Ownership for Point-of-Sale and PC Cash Drawer Solutions: A ComparativeMore information
Visibility in the Import Supply Chain Getting a Clear View into Competitive Advantage
Visibility in the Import Supply Chain Getting a Clear View into Competitive Advantage A GT Nexus White Paper Executive Summary Leading importers are reaping the benefits of end-to-end global supply chainMore information
Supply Chain development - a cornerstone for business success
Supply Chain development - a cornerstone for business success Agenda 1. Supply chain considerations 2. Benefits of a developed SCM strategy 3. Competitive advantage by using a LSP 4. CRM/SCM key to businessMore information
Endeavour Dynamics Offering
Endeavour Dynamics Offering Microsoft Dynamics AX 2012 is recognised as a global leading ERP system that supports a single instance strategy for medium to large enterprise companies. Endeavour is proudMore information
CUSTOMER CASE AHLSELL GROUP. Ahlsell and Aptean make it easy to do business. www.aptean.com
CUSTOMER CASE AHLSELL GROUP Ahlsell and Aptean make it easy to do business CUSTOMER CASE AHLSELL 2 Göran Näsholm Group President and CEO Gunnar Haglund Vice President and CFO Established in 1877, AhlsellMore information
E-Fulfillment Trends Report
E-Fulfillment Trends Report This report explores best practices, common challenges and emerging trends in e-fulfillment nationwide. 2012 Saddle Creek Logistics Services n All Rights Reserved Overview E-commerceMore information
The Value of Vendor Compliance Optimization Technology
Supply Chain Executive Brief The Value of Vendor Compliance Optimization Technology Dozens of retailers, and in some cases other types of companies such as wholesalers and manufacturers, manage vendorMore information
The Network Approach to Inventory Management
The Network Approach to Inventory Management Getting Accurate Inventory Information Across the Entire Supply Chain Stream Creates Healthy Companies A GT Nexus White Paper The Inventory Challenge The problemMore information
Achieve Customer Loyalty with Hosted CRM Software
Achieve Customer Loyalty with Hosted CRM Software Salesboom.com Customer satisfaction is important to any small business and is shown through clients repeatedly coming back to you due to your service.More information
Supply Chain Performance: The Supplier s Role
Supply Chain Performance: The Supplier s Role March 2005 Industry Directions Inc. www.industrydirections.com Companies of all sizes are realizing that they no longer have complete control over their marketMore information
CEO Perspective on Supply Chain Management
CEO Perspective on Supply Chain Management Survey Findings February 2006 Charter Consulting A Division of Technology Solutions Company 55 East Monroe Street Suite 2600 Chicago, IL 60603 Phone: 312.228-4500More information
Business Case: Third-Party Supply Chain Solutions
Business Case: Third-Party Supply Chain Solutions A McLANE WHITE PAPER Convenience store owners and operators are faced with many challenges in their increasingly competitive marketplace. Unstable gasolineMore information
Four distribution strategies for extending ERP to boost business performance
Infor ERP Four distribution strategies for extending ERP to boost business performance How to evaluate your best options to fit today s market pressures Table of contents Executive summary... 3 DistributionMore information
Document K59 RESEARCH NOTE NETSUITE S IMPACT ON MANUFACTURING COMPANY PERFORMANCE THE BOTTOM LINE When Nucleus analysts investigated the use of NetSuite by manufacturers, they found these companies wereMore information
Web-Based Software Tools Enable Lean Sales and Distribution Fred Noble
Web-Based Software Tools Enable Lean Sales and Distribution Fred Noble During the last 25 years manufacturers have devoted much time to studying the concepts and practices of the Lean Enterprise, a continuousMore information
A Business Case For Quality Certifications And Their Impact On Diverse Suppliers
A Business Case For Quality Certifications And Their Impact On Diverse Suppliers Do TL 9000 and ISO 9001 Certifications Have An Effect On Top Line Revenue? TL 9000, the global communications quality managementMore information
Improving contact center productivity and customer satisfaction with a proven portal solution.
Portal solutions for contact centers Executive brief January 2006 Improving contact center productivity and customer satisfaction with a proven portal solution. Page 2 Contents 2 Executive summary 3 ContactMore information
THE FUTURE OF ASSET MANAGEMENT ON THE ROAD TO AN ASSET MANAGEMENT REVOLUTION T his is the first in a series of Arcadis reports analyzing the role and evolution of asset management in organizations. AssetMore information
Do You Need ERP? The Magnum Group Technical Publications Division
Do You Need ERP? A Cost-Benefit Analysis of ERP with Respect to Small and Medium Business Enterprises Compiled by the Database Services Division of The Magnum Group What is ERP? Today s business scenarioMore information
pg. pg. pg. pg. pg. pg. Rationalizing Supplier Increases What is Predictive Analytics? Reducing Business Risk
What is Predictive Analytics? 3 Why is Predictive Analytics Important to Sourcing? 4 Rationalizing Supplier Increases 5 Better Control of Sourcing and Costs 6 Reducing Business Risk 7 How do you implementMore information
The fact is that 90% of business strategies are not implemented through operations as intended. Overview
Overview It is important to recognize that a company s network determines its supply chain efficiency and customer satisfaction. Designing an optimal supply chain network means the network must be ableMore information
Can JIT and Global Sourcing Strategies Coexist? How Cloud-Driven Supply Chain Visibility Reconciles Lean Manufacturing With Globalization
Can JIT and Global Sourcing Strategies Coexist? How Cloud-Driven Supply Chain Visibility Reconciles Lean Manufacturing With Globalization A GT Nexus White Paper Just-In-Time Is at Odds With GlobalizationMore information
Gain a competitive edge through optimized B2B file transfer
Gain a competitive edge through optimized B2B file transfer Contents: 1 Centralized systems enable business success 2 Business benefits of strategic file transfer that you can experience for yourself 2More information
e-colt Services Recruitment Process Outsourcing (RPO)
e-colt Services Recruitment Process Outsourcing (RPO) Introduction Recruitment Process Outsourcing (RPO) offers executives a potential competitive advantage in the marketplace as it provides organizationsMore information
TURBOCHARGE PROFITS IN A COMPETITIVE INDUSTRY Unlock Your Data Unleash Your Sales Photo by Norbert Aepli, Switzerland. Exciting new technologies bring greater complexity to the Automotive and Service PartsMore information
SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION 3 EFFECTIVELY MANAGE THE SCOPE OF YOUR IMPLEMENTATIONMore information
e-supply Chain Management: Managing The Extended Enterprise
Performance Improvement e-supply Chain Management: Managing The Extended Enterprise - PART II - by R. Michael Donovan Supply chains are about quickly exchanging relevant demand and supply information and,More information
Inbound Business-to-Consumer A Study in High-end Retail Sales & Service
Inbound Business-to-Consumer A Study in High-end Retail Sales & Service Managing Multiple Metrics to Achieve Optimal Balance Between Call Center Productivity, Customer Experience and ROI November MarchMore information
Oracle Value Chain Execution
Oracle Value Chain Execution Hotel Grand Hyatt, Santa Cruz 26 th April -2011 Shirish Gariba CIO @ DIESL DIESL Evolution 2003 2006 2011 Business Trading Business 3PL Integrated Logistics Service ProviderMore information
Supply chain segmentation: the next step in supply chain excellence. Rich Becks, General Manager, E2open. Contents. White Paper
White Paper Supply chain segmentation: the next step in supply chain excellence Rich Becks, General Manager, E2open 2 2 4 6 7 9 Contents Executive Summary People, Processes, and Technologies: What It ReallyMore information
Is it Time to Purchase a Fashion Enterprise Solution?
Is it Time to Purchase a Fashion Enterprise Solution? Determining whether to replace an ERP, PLM or other system is a major decision for any apparel and fashion business. Fortunately, recent technologyMore information
Enterprise Resource Planning Systems in Higher Education
EDUCAUSE Center for Applied Research Research Bulletin Volume 2002, Issue 22 November 12, 2002 Enterprise Resource Planning Systems in Higher Education Paula King, EDUCAUSE Center for Applied ResearchMore information
The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness
Call Center/Telesales Effectiveness Insights 2005 State of the Marketplace Review The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness Jim Dickie Partner, CSO Insights Boulder,More information
Transportation Management Systems
RESEARCH REPORT M AY 2 0 1 4 Transportation Management Systems More than 500 logistics and supply chain managers reveal the status of their current supply chain software and their future technology goals.More information
Oracle Cloud: Enterprise Resource Planning
Oracle Cloud: Enterprise Resource Planning Rondy Ng Senior Vice President Applications Development Safe Harbor Statement "Safe Harbor" Statement: Statements in this presentation relating to Oracle's futureMore information
Data Quality Assurance
CHAPTER 4 Data Quality Assurance The previous chapters define accurate data. They talk about the importance of data and in particular the importance of accurate data. They describe how complex the topicMore information
Transportation Management
Transportation Management A New Landscape November, 2008 Here s What Companies Are Facing Increasing business pressures that are mandating C-Level attention due to the implications on overall businessMore information
CASE STUDY: IIS GIVES A GLOBAL BEAUTY AND FASHION COMPANY AN IT MAKE-OVER MISSION ACCOMPLISHED IIS GIVES A GLOBAL BEAUTY AND FASHION COMPANY AN IT MAKE-OVER IIS is a long-time trusted resource to one ofMore information
IBM Sterling Transportation Management System
IBM Sterling Management System Drive costs out of transportation with cloud-based TMS Overview In this Solution Overview, you will learn: Why you should seek an on cloud TMS solution How you can betterMore information
Innovating the Distributor Value Proposition
Innovating the Distributor Value Proposition Guy Blissett IBM George Vorwick United Electric Supply Andrew Berlin Berlin Packaging Dale Smith HD Smith January 29 th, 2014 Distributors acute need to defineMore information
SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE
SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE 2014 SAP SE or an SAP affiliate company. All rights reserved. 1 SAP Extended Supply Chain Management Solution Strategy 2More information
Accenture Freight & Logistics Software. Achieving high performance in the ocean cargo industry
Accenture Freight & Logistics Software Achieving high performance in the ocean cargo industry 2 Large enough to carry several warehouses of goods in one journey, container ships are figuratively and literallyMore information
1Targeting 2. 4Analysis. Introducing Marketing Automation. Best Practices for Financial Services and Insurance Organizations.
Introducing Marketing Automation Best Practices for Financial Services and Insurance Organizations 5 Marketing Technology 1Targeting 2 Engagement 4Analysis 3 Conversion 1 Marketing Automation = MarketingMore information
Strategies and Methods for Supplier Selections - Strategic Sourcing of Software at Ericsson Mobile Platforms
Strategies and Methods for Supplier Selections - Strategic Sourcing of Software at Ericsson Mobile Platforms Caroline Raning & Johanna Vallhagen February 2007 Department of Industrial Management and Logistics,More information
Reduce your markdowns. 7 ways to maintain your margins by aligning supply and demand
Reduce your markdowns 7 ways to maintain your margins by aligning supply and demand On average, On average, Step off the high-volume, low-price treadmill Browse through any online store or shopping mallMore information
How to make your business more flexible & cost effective? Remote Management & Monitoring Solutions for IT Providers
How to make your business more flexible & cost effective? Remote Management & Monitoring Solutions for IT Providers contents 01 Current situation of the IT Channel 02 Market Trends 03 What would be theMore information
Companies that use a demand generation technology reported 181% higher average close rates.
Companies that use a demand generation technology reported 181% higher average close rates. 5 Five Core Principles for Empowering Sales Reps with Demand Generation Tools The crisis in the financial marketMore information
Sales Forecast. From Misery to Mastery: How to Build a Better Sales Forecast Tim Stahley. Executive Summary
From Misery to Mastery: How to Build a Better Sales Forecast Tim Stahley Sales Forecast Executive Summary Effective sales forecasting is critical to the success of any company, yet many organizations continueMore information
A Guide to Business Intelligence For Sales and Marketing Decision Makers
A Guide to Business Intelligence For Sales and Marketing Decision Makers Business Intelligence for Sales and Marketing The more relevant, useful intelligence you have at your fingertips about your business,More information
A Foundation for Understanding Enterprise Resource Planning Systems
A Foundation for Understanding Enterprise Resource Planning Systems Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations Understand the businessMore information
Project Management for Business Process Improvement
Project Management Approach for Business Process Improvement Overview Gina Abudi Business process improvement initiatives are frequently key projects within an organization regardless of the size of theMore information
HISTORY AND INTRODUCTION I 1 Introduction The APICS dictionary defines the term supply chain as either the processes from the initial raw materials to the ultimate consumption of the finished product linkingMore information
Relationship management is dead! Long live relationship management!
XRM: From Fragmentation to Integration Executive Summary Relationship management is dead! Long live relationship management! But it s not just about customers anymore. The value chain has grown so longMore information
Case Study. PAETEC minimizes Fraud Costs using Equinox Protector
Case Study PAETEC minimizes Fraud Costs using Equinox Protector One of the things I immediately enjoyed about the Equinox Protector system is that I could understand how the system worked and how muchMore information
CREDIT PROCESSING. First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers.
CREDIT PROCESSING First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers. Enabling innovative solutions through strategic alliances HOW WILL YOU GOMore information
Efficiency, alignment, and insight: Using technology to drive manufacturing improvements
Efficiency, alignment, and insight: Using technology to drive manufacturing improvements 1 Regardless of specialty or size, manufacturing companies share common goals: grow business, control costs, andMore information
Clothing Company Saves Time and Money by Switching Business Management Software
Microsoft Business Solutions Customer Solution Case Study Clothing Company Saves Time and Money by Switching Business Management Software Overview Country or Region: United States Industry: ManufacturingMore information
Manufacturer cuts costs and gains global insight with business management solution
Case Study Manufacturer cuts costs and gains global insight with business management solution Overview Country: Multi-country Industry: Manufacturer and Distributor of Office Supplies Customer ProfileMore information
Business Proposal: Recommendation for Implementation of the SAGE Enterprise Suite. Debbie Miksiewicz. Elaine Kithcart BSA 375. Mr.
Business Proposal: Recommendation for Implementation of the SAGE Enterprise Suite Debbie Miksiewicz Elaine Kithcart BSA 375 Mr. Andrew Mahaney April 17, 2011 Business Proposal 2 Table of Contents IntroductionMore information
Fulfillment Challenges Highlight Supply Chain Agility Woes
Fulfillment Challenges Highlight Supply Chain Agility Woes Fulfillment Challenges Highlight Supply Chain Agility Woes Survey finds executives struggling with fulfillment challenges and inflexible supplyMore information
Six Key Trends Changing Supply Chain Management Today. Choosing the optimal strategy for your business
A Knowledge-Driven Consulting White Paper 2009 Corporation Six Key Trends Changing Supply Chain Management Today Choosing the optimal strategy for your business Contents Demand Planning.........................................More information
Visibility in the Supply Chain
Visibility in the Supply Chain Presenters Andrew Lam Vice President of Global Planning has been with the company for fourteen years working in multiple areas of the supply chain ranging from procurement,More information
Now more than ever before, capital assets Plant,
Managing Assets to Improve Profitability BY ROBERT J. MCFARLAND, CPPM, CF, HOOSIERS CHAPTER ITT AEROSPACE/COMMUNICATIONS DIVISION Now more than ever before, capital assets Plant, Property and EquipmentMore information
Management Update: The Eight Building Blocks of CRM
IGG-06252003-01 S. Nelson Article 25 June 2003 Management Update: The Eight Building Blocks of CRM Customer relationship management (CRM) represents the key business strategy that will determine successfulMore information
WRITTEN BY: JOHN CARROLL, CHIEF EXECUTIVE OFFICER FEBRUARY 2013 Page 2 of 9 In The Service Council s The Role of Service Culture In Driving Service Revenues research (October 2012), virtually half of organizationsMore information
Five Core Principles of Successful Business Architecture. STA Group, LLC Revised: May 2013
Five Core Principles of Successful Business Architecture STA Group, LLC Revised: May 2013 Executive Summary This whitepaper will provide readers with important principles and insights on business architectureMore information
Be Direct: Why A Direct-To- Consumer Online Channel Is Right For Your Business
A Forrester Consulting Thought Leadership Paper Commissioned By Digital River May 2014 Be Direct: Why A Direct-To- Consumer Online Channel Is Right For Your Business 1 Table Of Contents Executive Summary...2More information
Supply Chain Execution: Meeting the Need for Speed, Compliance and Brand Protection
Supply Chain Execution: Meeting the Need for Speed, Compliance and Brand Protection Introduction Bringing products to market today is an extraordinarily complex process. In order to respond to rapidlyMore information
The goals of reducing inventory and. Supply Chain Reengineering: Improving Inventory Management and Customer Service Quality
Supply Chain Reengineering: Improving Inventory Management and Customer Service Quality by Mohammad M. Amini Donna Retzlaff-Roberts The University of Memphis Companies competing in today s global economyMore information
Channel Research. Purpose
Channel Research Purpose This project is running in parallel to the path to purchase research which is consumer focused and which will deliver a new set of evidence based insights around how holidaymakersMore information
INCREASE SALES 20% OR MORE WITH SHIP-FROM-STORE Deployed in 99 Days Consumers expect products to be available when they want them. If not, they will turn to competitors, resulting in lost sales. Ship-From-StoreMore information
Best Practices: Customer Relationship Management By Ian Gordon
I M P R O V I N G T H E P R A C T I C E O F M A N A G E M E NT Best Practices: Customer Relationship Management By Ian Gordon Reprint # 9B02TF08 IVEY MANAGEMENT SERVICES NOVEMBER/DECEMBER 2002 COPYRIGHTMore information
Coca-Cola Enterprises Inc. Case Study. Coca-Cola Enterprises leverages output strategy to consolidate vendors and devices and reduce costs
Case Study Manufacturing & Distribution Coca-Cola Enterprises leverages output strategy to consolidate vendors and devices and reduce costs The Organization Coca-Cola Enterprises Inc. (CCE) is the worldMore information
RESEARCH NOTE September 2014 ANALYTICS PAYS BACK $13.01 FOR EVERY DOLLAR SPENT THE BOTTOM LINE Organizations are continuing to make investments in analytics to meet the growing demands of the user communityMore information
Heightened pricing complexity at each level
TM How to Go from Good to Great with Pricing Software By Craig C. Zawada, Senior Vice President, Pricing Excellence, PROS INTRODUCTION GROWING COMPLEXITY DEMANDS SOFTWARE SOLUTIONS Over decades of experienceMore information
Software and Services for the Freight & Logistics Industry. Helping ocean transportation organizations achieve high performance
Software and Services for the Freight & Logistics Industry Helping ocean transportation organizations achieve high performance Large enough to carry several warehouses of goods in one journey, containerMore information
Action Words to Use in your Résumé and Interview Answers
Action Words to Use in your Résumé and Interview Answers 1. Did you start something? Activated Formed Initiated Opened Adopted Founded Instituted Originated Began Generated Introduced Started EstablishedMore information
QUICK FACTS. Replicating Canada-based Database Support at a New Facility in the U.S. TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Energy Services, Managed Services Offering/ Network Infrastructure Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Oil and natural gas Revenue: Approximately $5.2More information
Park City Group Vendor Managed Inventory (VMI) vs. Spreadsheets
Park City Group Vendor Managed Inventory (VMI) vs. Spreadsheets VMI Automation: Keeping Up With Change 3160 Pinebrook l Park City, UT 84098 l 435.645.2000 www.parkcitygroup.com Contents Introduction: TypewritersMore information
Ask the Customer Experience Experts
1 Ask the Customer Experience Experts How the sum of all experiences impacts the bottom line How would you define customer experience? Is it the same as customer service? Does it refer to an interactionMore information
The Essentials Series. Communications Enabled Business. by Ken Camp
The Essentials Series Communications Enabled Business by Ken Camp Communications-Enabled Business Processes in the Enterprise Environment By Ken Camp Today more than ever, businesses are seeking measurableMore information
Managed Services How they can help you build a competitive edge.
Managed Services How they can help you build a competitive edge. e-emphasys Technologies, Inc. 2401 Weston Parkway, Suite 101 Cary, NC 27513 Phone: 919 657 6565 Fax: 919 657 0773 e mail: info@e emphasys.comMore information
Supply Chain Best Practice: Demand Planning Using Point-of-Sale Data. An Oracle White Paper Updated October 2006
Supply Chain Best Practice: Demand Planning Using Point-of-Sale Data An Oracle White Paper Updated October 2006 Supply Chain Best Practice: Demand Planning Using Point-of-Sale Data Multiple forecasts basedMore information
Cisco Business Intelligence Appliance for SAP
Cisco Business Intelligence Appliance for SAP SAP BusinessObjects Explorer Accelerated on Cisco Unified Computing System Leveraging the Power of In-Memory Analytics Information is everywhere. But findingMore information
Partnership alliance for supply chain collaboration Rosalin Zeltser and Samir Gupta
Partnership alliance for supply chain collaboration Rosalin Zeltser and Samir Gupta Abstract It has been recognized, both from academic papers and from the marketplace itself that competition is no longerMore information
The Information Technology Program Manager s Dilemma
The Information Technology Program Manager s Dilemma Rapidly Evolving Technology and Stagnant Processes Kathy Peake 26 Since inception, the Department of Defense s development of acquisition policies andMore information
Portfolio Management 101:
THOUGHT LEADERSHIP WHITE PAPER In partnership with Portfolio Management 101: Moving from Just Project Management to True PPM A lot of organizations claim that they carry out project & portfolio managementMore information
Beyond EDI: Leverage the cloud to improve electronic business transactions
Beyond EDI: Leverage the cloud to improve electronic business transactions Connect with more suppliers, reduce transaction costs and grow your business with an EDI solution that puts everyone on the sameMore information
Vendor Compliance Optimization Research Paper
Vendor Compliance Optimization Research Paper Vendor Compliance Research Paper Poor judgment and uninformed assumptions result in market miscues, setbacks, mediocre performance, politicized cultures, demoralizedMore information
Infor Industrial Manufacturing for fabricated metal manufacturers
Industrial Manufacturing Infor Industrial Manufacturing for fabricated metal manufacturers Increase efficiency Metal fabricators are constantly trying to find ways to drive costs out of production in orderMore information


text:
Norman Rockwell Saturday Evening Post,Norman Rockwell, Norman Rockwell Pictures | www.usspost.com
February 3, 2010 by USA Post
Norman Rockwell Saturday Evening Post,Norman Rockwell, Norman Rockwell Pictures | www.usspost.com:The most popular singer in the century – Norman Rockwell was a 20th century American painter and photographer. Its popularity has broad appeal in the United States, where Rockwell is most famous for the cover illustrations of everyday life scenarios he created for The Saturday evening Post magazine over more than four decades.
Today is the Norman Rockwell 116th anniversary of the birth and is celebrated by groups with graphics. American painter and photographer Norman work was featured in the 322 on Saturday evening Post, covering more than 47 years.
That he went to a single fee on Saturday night after less than cover his idol, JC Leyendcker, 324 and painted to the life of humor, and Saint Nicholas, Boys Life, Youth Companion, literary Digest, U.S. Weekly, advertisements, posters work for Budweiser, Fisk, Crist, interwoven, Edison, the scouts, the gel, Century Fox 20th, RKO, and many others. Still photographer other in the eyes of the public through the calendars, and new editions, studies and collections as does Rockwell.
Please feel free to send if you have any questions regarding this post , you can contact on
Disclaimer: The views expressed on this site are that of the authors and not necessarily that of U.S.S.POST.

subset: commoncrawl


text:
The Buddha and the Gift
Editor's note – A short story from the life of the Buddha which illustrates the power of words, as well the how our actions ultimately reflect back on to us. Excerpts from lectures of IYF Pune.
Nobody could make Buddha angry very easily. Once when He was passing by, a man wanted to incite anger in Buddha's heart. He went to Buddha and shouted at Him scorching, painful words of insult. Buddha still appeared to be smiling. It's said there is aura around Buddha. Even if tiger and deer came into that circle, they would forget their mutual enmity, under the influence of his aura. When the person was shouting all these harsh words, He (Buddha) didn't take it seriously. After sometime, the man felt great pain in this heart. He was surprised , "I am giving such painful words of insult to the Buddha, and yet instead of him feeling pain, I am feeling the pain. Why?"
Buddha in turn asked him , "Do you ever get guests at home? The person replied in affirmative. Buddha continued asking him, "So when they come, do you offer some gifts to them?". The person was affirmative in his response, yet again. "What will you do if they don't accept?". The man replied "Who cares? I would keep them with my own self". Buddha remarked, "That's what I did with you also; you offered me something(harsh words) which I didn't accept".
So Life is like a mirror. The words which you give will come back to you. We should be careful about what we give to others. Now some one might say "I gave so much love to some person, still that person is rude with me". No! If you give love to someone, don't expect love from same person, it may come from somebody else. For example- Dhruva Maharaj was gentle to his step mother. But He was mistreated by her. He didn't get love from his step mother, but he got love from Krishna later. His mother told him "The Supreme Lord can give you so much love that millions of mothers like me cannot give". Similarly in our life also, if we become vehicles of love and give love, we will get that love back…
2,095 total views, 2 views today


text:
Energizing Body Wash
- $9.99
Availability: In stock
Brand: Acure
Acure's Energizing Body Wash moisturizes as it cleanses. With Moroccan Argan Stem Cells, Organic Argan Oil, CoQ10, Sea Buckthorn Oil, and Pumpkin Seed Oil, your skin will be refreshed and glowing!
8 fl. oz
Organic Euterpe oleracea (acai) berry, organic rubus fruticosus (blackberry), organic rosa canina (rosehips), organic punica granatum (pomegranate), Organic Fair Trade Certified™ rooibos, organic aloe barbadensis vera leaf juice, sodium lauroyl methyl isethionate (from coconut), 100% naturally derived betaine (from sugar beets), vegetable gylcerine, sodium methyl cocoyl taurate (from coconut + amino acids), sodium cocoyl glutamate (from coconut + amino acids), cocoglucosides hydroxypropyltrimonium chloride (sugar conditioner) , sodium levulinate (from corn), guar hydroxypropyltrimonium chloride (guar gum conditioner), potassium sorbate (food grade preservative), organic agania spinosa (argan) oil, Organic Fair Trade Certified™ olea europea (olive) oil, d-alpha tocopheryl acetate (vitamin E), hippophae rhamnoides (sea buckthorn) seed oil, organic curcubita pepo (pumpkin) seed oil, ubiquinone (CoQ10) , argania spinosa (argan stem cells), glycerophosphoinositol lysine (from sunflower), almond extract, cinnamonomum aroaticum (cassia bark) oil.>


text:
jcarpenter's Podcast
Give it a listen!
Paula Wilkins and Marcia Jacobs
September 06, 2008 06:06 AM PDT
Paula and Marcia join Jacqui as they discuss death and coping with loss. This is an emotional journey that will give you hope and inspiration. Bring your tissues!Episode 5 Lizzy Star
August 28, 2008 09:03 PM PDT
Special Guest Lizzie Star joins Jacqui as they discuss spiritual awareness, healing, enlightment and work with a call in to find answers to the haunting in her home.N.A.P.S.
August 23, 2008 05:30 PM PDT
Join Jacqui as she chats it up with the guys from N.A.P.S.Special Guest Tim Yancy
August 22, 2008 05:33 PM PDT
Join Jacqui as she is joined by Tim Yancey as they discuss paramormal research, Monster, Inc., and Haunted Survivors.Steven LaChance
August 09, 2008 07:18 AM PDT
Jacqui Talks with Author Steven LaChance about his book 'The Uninvited' detailing the events of the Union House HauntingsSpiritual Awakening
August 07, 2008 06:32 PM PDT
Rochelle Evans joins Jacqui Carpenter as they discuss spiritual awareness and working with your gifts of intuitive nature. They together give readings to the guest who called into the show and worked as a team to bring understanding to the audience. This is a must listen to program, enlightening, uplifting and powerful in its message of hope.
About Jacqui Carpenter
Jacqui carpenter's Friends
Subscribe to this Podcast


text:
Kiss-Crazy Crazy Nights MP3
Perdonen por la mala calidad / Sorry for the poor quality. Tema : Crazy,Crazy Nights Disco : Crazy Nights Año : 1987 Compositor : Paul Stanley, Bruce Kulick.
Crazy Crazy Nights with Lyrics MP3
Crazy Crazy Nights By KISS.
Kiss - Crazy Nights [Lyrics on screen][HQ] MP3
A classic rock song from the great band: Kiss. I do not own any rights from this video.
Kiss - Crazy Crazy Nights (Rock Am Ring) MP3
Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, ...
Crazy crazy nights - KISS MP3
Cool song My website: http://rocknmetal.webs.com/ Check it out for more rock and metal:)
KISS - Crazy Crazy Nights [live at Rock Am Ring 2010] MP3
"Crazy Crazy Nights" is a song by the American hard rock band Kiss. It was originally released on the outfit's 1987 album Crazy Nights. The song was a regular ...
Kiss - Crazy Crazy Nights Live 1983 MP3
Kiss - Crazy Crazy Nights Lyrics on Screen MP3
title says it all.
Kurt Nilsen - Crazy Crazy Nights MP3
Kurt Nilsen - Crazy crazy Nights -Lyrics: Chorus: These are crazy, crazy, crazy, crazy nights (yeah) These are crazy, crazy, crazy, crazy nights (ah) People try to ...
"Crazy Crazy Nights" music video shoot - August 8, 1987 MP3
In 1987, KISS released their latest studio joint, Crazy Nights. Produced by Ron Nevison, Crazy Nights featured a radio-friendly pop-rock sound wrapped in lush ...
Kiss - Crazy Nights (1987) Full Album MP3
CRAZY NIGHTS FULL ALBUM This is your reason to live! Crazy Nights: 0:00, I'll Fight Hell To Hold You: 3:47 , Bang Bang You: 7:57 , No No No: 11:50 , Hell or ...
Kiss-Crazy Crazy Nights MP3
this is the song "Crazy Crazy nights" from Kizz.(studio version,totally Clean)
Big Foote ft. Sun For Moon - Crazy Crazy Nights [HD] MP3
This is the cover version of the Kiss song, heard in the latest Smirnoff commercial. You can download this song now ...
Kiss- Crazy Nights w/Lyrics MP3
Great rock song from the late 80s performed by Kiss.
KISS - Crazy, Crazy Nights [ Crazy Nights tour 4/21/88 ] MP3
KISS with Gene Simmons, Paul Stanley, Eric Carr and the great and underrated by "some" Bruce Kulick !!! Budokan Hall Tokyo, Japan April 21 1988 on the ...
Karaoke: Kiss / Crazy Crazy Nights MP3
Karaoke (instrumental cover with on screen lyrics) Act: Kiss Track: Crazy Crazy Nights Album: Crazy Nights Year: 1987 Writer(s): Paul Stanley, Adam Mitchell.
Crazy Crazy Nights - Kurt Nilsen - Lyrics MP3
Lyrics for Kurt Nilsen's Crazy Crazy Nights.
KISS Crazy Crazy Nights (NAXX cover) MP3
versión del Crazy Crazy nights de KISS grabada por el grupo de Rock-Pop de Barcelona NAXX. www.facebook.com/Naxxband www.twitter.com/Naxxband.
KISS - Crazy Crazy Nights Video Shoot - L.A 1987 MP3
This is some footage from the Crazy Crazy Nights music video shoot which shows a small interview and some of the KISS fans that were present that day, they ...
Kiss Schweinfurt Germany 1988 - Crazy Nights MP3
Crazy Nights Live At Monsters Of Rock, Schweinfurt Germany 1988.
Gregorian - Crazy, Crazy Nights [Previously Unreleased] MP3
Gregorian: Best Of 1990 - 2010 - Crazy, Crazy Nights [oryginally performed by KISS]
Crazy Crazy Nights - KISS - Guitar Lesson with Michael Casswell Licklibrary MP3
http://www.licklibrary.com/lessons/936/kiss/crazy-crazy-nights Crazy Crazy Nights by KISS guitar lesson with Michael Casswell Licklibrary. Follow the link for the ...
KISS - Crazy Crazy Nights - Live In JAPAN 1988/4/22 MP3
KISS - Crazy Crazy Nights - Live In JAPAN 1988/4/22 4/22-Tokyo 1.Love Gun 2.Cold Gin 3.Bang Bang You 4.Calling Dr. Love 5.Fits Like A Glove 6.Crazy Crazy ...
Title track off "Crazy Nights." **The use of any copyrighted material is used under the guidelines of "fair use" in Title 17-107 of the United States code.
KISS - Crazy Crazy Nights [Cover by James Taplin] MP3
Website: http://www.facebook.com/smokingbeagles/ Souncloud: http://soundcloud.com/smokingbeagles/ Twitter: http://www.twitter.com/biggls/ An acoustic cover ...
Kiss - Crazy Crazy Nights (Rock am Ring 2010) MP3
Track #7 From Kiss on Rock Am Ring 2010.
Crazy Crazy Nights - Kiss - Subtitulado - Español MP3
"Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, ...
Atle Pettersen - Crazy Crazy Nights live with lyrics MP3
Atle Pettersen - Crazy Crazy Nights live with lyrics. Atle Pettersen from X Factor - Norway preformed this song, Crazy, Crazy Nights by Kiss, in the Final. He came ...
Crazy Crazy Nights / Turn On The Night - Bruce Kulick (02/02/13) MP3
Bruce Kulick, Sebastian Gava & Killers Kiss Cover - 02/02/2013 - Manifesto.
Kiss Crazy Crazy Nights Schweinfurt, Germany 27 08 1988 Monsters Of Rock '88 HQ) MP3


text:
- This event has passed.
Mpls. MN | Weeds and Ecological Systems | Global Village
July 9, 2012 @ 6:00 pm - 8:00 pm
Event Navigation
Weed As Allies: Weed Management From A Biological Perspective On An Organic Vegetable Farm
Successful weed management in an organic system requires much more than good cultivation. Atina Diffley will discuss weed physiology and management using rotations, seed bed reduction, fertility, stale bedding making, cover crops, habitat for biological life, and tillage equipment, in relation to the agronomic principles of an organic farming system.
Hosted by the Women's Environmental Institute WEI
Venue: Global Market
For More Information
Beth Hatch, Women's Environmental Institute
651.583.0705 (o)


text:
Mumsnet has not checked the qualifications of anyone posting here. If you need help urgently, see our mental health web guide which can point you to expert advice.
Just started on Citalopram(505 Posts)
Nanabana Wed 30-Jan-13 15:55:25
MechanicalTheatre Tue 05-Feb-13 14:44:44
pudding25 Tue 05-Feb-13 15:06:50
MechanicalTheatre Tue 05-Feb-13 15:19:43
ledkr Tue 05-Feb-13 16:04:38
MechanicalTheatre Tue 05-Feb-13 16:30:52
pudding25 Tue 05-Feb-13 20:07:43
MechanicalTheatre Tue 05-Feb-13 20:10:15
123rd Tue 05-Feb-13 23:31:31
Geeklover Wed 06-Feb-13 00:08:38
ColouringInQueen Wed 06-Feb-13 09:57:07
citalobrain Wed 06-Feb-13 10:00:47
citalobrain Wed 06-Feb-13 10:04:31
ColouringInQueen Wed 06-Feb-13 10:13:35
citalobrain Wed 06-Feb-13 10:23:29
ColouringInQueen Wed 06-Feb-13 10:26:43
ColouringInQueen Wed 06-Feb-13 12:28:44
Nanabana Fri 08-Feb-13 12:16:13
pudding25 Fri 08-Feb-13 19:07:38
MechanicalTheatre Fri 08-Feb-13 19:11:48
MrsShrek3 Sun 10-Feb-13 22:42:43
Sparklingbrook Sun 10-Feb-13 22:44:38
MrsShrek3 Sun 10-Feb-13 22:50:43
Sparklingbrook Sun 10-Feb-13 23:04:50
MrsShrek3 Sun 10-Feb-13 23:09:19
Sparklingbrook Sun 10-Feb-13 23:11:18
Join the discussion
Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.Register now
Already registered with Mumsnet? Log in to leave your comment or alternatively, sign in with Facebook or Google.
Please login first.


text:
According to the bookies Jenson Button is in pole position – a virtual shoo-in at 2-1 on – to become Sports Personality of the Year. Not so, hint some BBC insiders, who sense that for the second successive year a Formula One world champion won't get the chequered flag on 13 December. Put your money on a current outsider, they suggest: Ryan Giggs, who would be the first footballer to carry off the trophy since David Beckham in 2001. An escalating Facebook campaign, allied to an anticipated massive vote from Wales, and Manchester United's nationwide supporters, is pushing 35-year-old Giggsy into the frame, so watch for his 40-1 odds to be slashed. We also like the suggestion of reader Anthea Hawkins that Button should be undone by wonder horse Sea the Stars. Keep looking in that mirror, Jenson. There are a couple of thoroughbreds coming up fast on the rails.
Duke overdue at Palace
This is also the time when thoughts turn to which sports bods might be gonged in the New Year Honours. We are told this column helped Britain's oldest football coach, ex-Welsh international Ivor Powell, to receive a belated MBE in his nineties; so here's a nudge for another that seems well overdue. Duke McKenzie was one of our most distinguished world boxing champions (three titles at different weights) who these days devotes his energies to getting scores of unruly kids – some of them tagged and curfewed – back on the straight and narrow by teaching them boxing skills. The successes achieved by the Croydon-based McKenzie 46, are outstanding. He has never been honoured for his achievements in the ring or out but surely should be. Perhaps the Palace think that as a Duke he's royal enough already.
Brown mistimes his tackle
The tardiness of Gordon Brown in congratulating gymnast Beth Tweddle on her world championship victory contrasted sharply with the felicitations communicated to Jenson Button almost before he had finished spraying the Moët. Timing doesn't seem to be the strongest point in Government sports policy these days, as witnessed by the announcement of Sir Steve Redgrave as their new 'sports champion' during the Conservative party conference. This failed to bury the news of the 'defection' of Dame Kelly Holmes, hitherto the Government's prized sporting pin-up, to support the Tories' plan for a Schools Olympics, causing consternation at No 10.
A handbag? No, shorts
England's 2018 World Cup bidders are fighting back, and it's no longer handbags at 10 paces. Boxer shorts are the latest fashion accessory in the PR offensive. Carl Froch's trunks bore the 2018 logo in his world-title fight and there are plans for those worn by David Haye and Amir Khan to be similarly adorned in their upcoming world championship battles. All three are football fans – Froch (Nottingham Forest), Haye (Millwall) and Khan (Bolton). And as suggested here last week, much-needed stardust is set to be sprinkled on the bid, with Gary Lineker given a more prominent role.
- More about:
- Formula 1
- Handbags
- Horses
- Jenson Button


text:
Remember Me
Forgot your password?
Premium Subscribers & members of my network may view my contact information.
Carlos is a hardworking, creative and friendly person. I recommend him for responsible tasks.
- Mrs. eliana Giannella Simonetti (2/17/09)
Peer Assessment:46
Social Influence:?
carlos airton
© 2006-16 Viable Ventures, LLC. All rights reserved.


text:
Well, here's one: drunkenly made out with a guy at a party and he was the best kisser out of all the people I've kissed. Actually, nevermind.
you like coffee and cigarettes. Or getting a sandwich. Or can talk about literature.
If you aren't homophobic, racist, have opinions about other's weight/general appearance, or other variants of being a jerk. Did I say sexist? Don't be that either.
If you think that 'six things you can't live without' is not an effective way of getting to know someone and would rather actually hang out.


text:
This map marks both a scientific and an imaginative revolution. When it was published in 1977 by Marie Tharp and Bruce Heezen, two oceanographers at Columbia University, there had never before been a map of the entire ocean floor. Here, for the first time, was our planet's hidden majority. It was as if the plug had been pulled and the water drained out, transforming the blank seascape into a complex landscape of plains and peaks, escarpments and bluffs.
Read Full Article »


text:
Submit News
Antigua Surrends No-win Hand Against WTO Online-gaming Sanctions
Jason Mick
December 27, 2007 3:09 PM
Recipient E-mail
Sender E-mail
Antigua's bid to get big sanctions against the U.S. for its online gambling ban has for all intents and purposes failed
Last year saw the U.S.
ban online gambling in its many sordid and popular forms
. Casinos and private firms felt the pinch as the feds started 2007 off with a
campaign of arrests
that threatened to completely destroy the online gambling industry as it exists in the U.S. Most recently, the US government scored a
jackpot settlement of millions of dollars from Google, Yahoo, and Microsoft
, who admitted to aiding and abetting online gambling in the past.
Now the U.S.'s gambling-critical government has
another victory
, as it escaped any serious international sanctions from the World Trade Organization (WTO). The WTO, which polices trade worldwide, investigated Antigua's accusations that the U.S. was holding domestic online gambling providers to a different and unfair standard from foreign gambling providers since casinos are legally owned and operated in parts of North America.
The small island nation of Antigua invested heavily in online gambling and was rocked by the U.S.-lead WTO decision last year to curb and eventually ban it. Antigua sought $3.4B USD in WTO sanctions against the U.S.
In the end, the U.S. got off with nothing more than a slap on the wrist. The WTO announced a ruling of a paltry $21 million USD in sanctions against the United States. The U.S.'s Trade Representative stated publicly that Antigua deserved more than $500,000, but also stated, "We're pleased that the figure arrived at is over 100 times lower" than Antigua had sought.
Banning online gambling outright is illegal under the current WTO-enforced international treaty. In the coming months the WTO will hear committees to rework the WTO main agreement to allow such bans.
Sources close to the case speculate Antigua may try to fight back by allowing copyright-lax server farms; a move similar to the
recent Chinese ban on U.S. movie imports
"Game reviewers fought each other to write the most glowing coverage possible for the powerhouse Sony, MS systems. Reviewers flipped coins to see who would review the Nintendo Wii. The losers got stuck with the job." -- Andy Marken
Related Articles
Google, Yahoo! and Microsoft Settle with U.S. Government for Millions
December 20, 2007, 1:44 PM
China Bans American Movie Sales; MPAA's Glickman Responds
December 19, 2007, 3:55 PM
Arrests Deal Huge Blow to Online Gambling
January 19, 2007, 9:01 AM
U.S. Government Bans Online Gambling
October 2, 2006, 6:43 PM
Latest Headlines
Amazon launches a new service called The Hub
July 28, 2017, 6:00 AM
It was just reported that in June, the data of up to 6 million Verizon customers was leaked online.
July 13, 2017, 7:45 AM
Amazon Prime Day starts today at 6pm PT/9 pm ET
July 10, 2017, 7:40 AM
Ticketmaster new tech will soon be admitting people to events from their smartphones.
July 5, 2017, 6:40 AM
Drone causes Gatwick Airport disruption
July 3, 2017, 9:00 AM
Painless Flu jab Patch for People Scared of Injections
June 28, 2017, 6:27 AM
More Headlines
Most Popular Articles
Apple Watch Series 3 – Here is what we found so far.
July 23, 2017, 7:30 AM
Meet the VR ONE– Thinnest & Lightest VR Backpack PC
July 22, 2017, 6:51 AM
NVIDIA GeForce GTX 1070 Gaming Z 8G – Unprecedented Performance & Power
July 24, 2017, 7:00 AM
Lyft Steps into the Autonomous Car Market
July 22, 2017, 7:02 AM
Comparison: Rock64 vs Raspberry Pi 3
July 11, 2017, 6:53 AM
Latest Blog Posts
Facebook TV shows may start in August
Saimin Nidarson
Jul 28, 2017, 6:00 AM
Google Pixel 2 and 2 XL – Say Goodbye to the Headphone Jack
Elroy Bethell
Jul 27, 2017, 7:50 AM
Nokia's First Android Phone launching in August
Nenfort Golit
Jul 26, 2017, 6:00 AM
Raspberry Pi Powered Laptop.
Nenfort Golit
Jul 25, 2017, 6:00 AM
Microsoft HoloLens 2 - Featuring custom built AI Coprocessor
Elroy Bethell
Jul 24, 2017, 7:06 AM
LG Robots – Keeping Korean Airports nice and clean
Elroy Bethell
Jul 23, 2017, 7:50 AM
Gigabyte the new Raspberry Pi competition
Nenfort Golit
Jul 22, 2017, 6:00 AM
Really into Gaming? Get Ready for the Gaming Smartphone
Elroy Bethell
Jul 21, 2017, 7:25 AM
LG G6 Plus is Now Available for Purchase on Amazon
Nenfort Golit
Jul 20, 2017, 6:00 AM
Say Hello to Google Glass for the second time.
Elroy Bethell
Jul 19, 2017, 6:00 AM
Snap Chat Releases Snap Publisher
Nenfort Golit
Jul 18, 2017, 6:00 AM
New FlatScope may Restore Eyesight.
Elroy Bethell
Jul 17, 2017, 7:35 AM
Sprint offers enticing new cell phone plans.
Elroy Bethell
Jul 16, 2017, 7:21 AM
Amazon – Developing new Messaging App called Anytime
Elroy Bethell
Jul 15, 2017, 6:55 AM
Laid-off Microsoft workers get a Saleforce chance
Elroy Bethell
Jul 14, 2017, 8:21 AM
Google Home new streaming Feature.
Nenfort Golit
Jul 13, 2017, 6:48 AM
Storm 4 – The robot that can perform a biopsy.
Elroy Bethell
Jul 12, 2017, 8:15 AM
Microsoft Plans on Bringing Better Broadband Internet to Rural America.
Nenfort Golit
Jul 11, 2017, 6:48 AM
Facebook Drops price of Oculus Rift to Match PlayStation VR
Elroy Bethell
Jul 10, 2017, 7:57 AM
Android users be cautious, CopyCat malware on the prowl
DailyTech Staff
Jul 9, 2017, 8:00 AM
More Blog Posts
Copyright 2017 DailyTech LLC. -
RSS Feed
About Us
Terms, Conditions & Privacy Information
Kristopher Kubicki


text: Acquire all fashionable dressesshops in madison wi right here with your own have. Lifestyle cannot be with no shopping on-line, which usually saves anyone serious amounts of post you convenience. You could start to embrace the least expensive products but utmost(a) good quality? As you major wholesaler / retailer across the world, Tbdress permits you to discover the lowest priced, latest, about best solutions constantly along with always. Using prestigious name, Tbdress pledges you quality and also program. Intended for number of dressesshops in madison wi, look for Tbdress and discover the best i on your own. Were sending surprises whilst.


text:
France Begins Picking Sides for Next Election
The next French presidential election is about seven months away, and the country is already lining up behind two likely candidates. Interior Minister Nicolas Sarkozy seems to have the right-wing all sewn up. And it appears the majority of French socialists would like the charismatic Segolene Royale to be their candidate.
STEVE INSKEEP, host:
Long before there are official candidates, more than seven months before the vote, the French presidential campaign is underway. The Interior Minister Nicolas Sarkozy seems to have right-wing support. And it appears the majority of French socialists would like their candidate to be the charismatic Segolene Royal.
We have this report from Paris, where our correspondent is Eleanor Beardsley.
ELEANOR BEARDSLEY: Each morning, retirees Maurice and Madeleine Souzana(ph) start the day with a croissant and the radio news in their small Paris kitchen.
Ms. MADELEINE SOUZANA (Resident, Paris): (French spoken)
Mr. MAURICE SOUZANA (Resident, Paris): (French spoken)
BEARDSLEY: By French standards, the Souzanas are considered on the political right. They want more controls on immigration and less controls on the economy. And they say the 35-hour workweek has made French people lazy. For the Souzanas, there is only one man who can save France.
Mr. SOUZANA: (Through Translator) The main thing that I like about Sarkozy is that he wants real change. He says he wants a rupture with the way things are.
Ms. SOUZANA: (Through Translator) Because President Chirac has let us down. We voted for him, but his politics are almost as left-wing as President Mitterrand before him. We believe in Sarkozy. We feel that he will make things evolve in France.
(Soundbite of music)
Mr. JOHNNY HALLYDAY (Musician): (Singing) (French spoken)
BEARDSLEY: At a recent summer party rally, Sarkozy appeared on stage with popular aging French rocker Johnny Hallyday. The maverick politician, son of a Hungarian immigrant, likes to highlight his differences with the old guard French political establishment. It's not hard. Sarkozy did not attend the elite schools that mold most French leaders and he openly admires America. And his supporters, like the Souzanas, say Sarkozy is not afraid to speak the truth, even if it's painful.
He recently addressed a group of business leaders.
Mr. NICOLAS SARKOZY (Interior Minister, France): (Through translator) France has still not recovered from the historically stupid mistake of telling people that if they work less they can earn more.
BEARDSLEY: The most popular candidate of the Socialists is Segolene Royal, an astute and media-savvy mother of four, whose charm and elegant attire have drawn comparisons to Audrey Hepburn. Jealous male presidential aspirants are trying desperately to discredit her. Her rivals include party leaders Francois Hollande, who also happens to be Royal's long-term partner and the father of her children. Gossip about the couple's political rivalry adds to the media frenzy surrounding Royal, who, like Sarkozy, says she wants to change France.
Ms. SEGOLENE ROYAL (Presidential Candidate, Socialist Party): (Through translator) The French are tired of living in insecurity and cannot accept a state that goes back on its promise to protect its citizens. We can no longer tolerate the arrogance of this government where money is king. I want to build a republic based on respect and equality, not privileges for a certain few.
BEARDSLEY: Working mother Sabrina Sanchez(ph), who is spending an afternoon at home with her 3-year-old daughter, Julia(ph), says she'll vote for Royal because of her impressive drive, and because, as a mother, Royal will fight to keep the public schools strong. But that's not the only reason, says Sanchez.
Ms. SABRINA SANCHEZ: The second reason why I like Segolene Royal, because she's a woman, simply. And it's very, I know, sexist of me. But she's a woman and we've never had a French president who would be a woman, and that would be a great change for France.
BEARDSLEY: Royal's detractors say this is exactly why she has attracted so much attention and that she has no substance behind her. But Valerie Toranian, editor of Elle magazine, says mastery of economic principles does not win the presidency. The French, she says, may be looking for a mother figure.
Ms. VALERIE TORANIAN (Editor, Elle Magazine): (Through translator) As much as France in the 1950s and '60s was the France of de Gaulle, where we needed a father figure to protect us. Today, in an age where things are changing so fast with globalization, we are looking for a super mother figure to reassure us.
BEARDSLEY: The race for the French presidency is on and it's already being dubbed the Sego-Sarko Show. Both potential candidates have just returned from trips abroad worthy of a head of state. Royal saw Italian Prime Minister Romano Prodi in Rome, while Sarkozy visited the U.S., decorating 9/11 firefighters and meeting with President George Bush.
For NPR News, I'm Eleanor Beardsley in Paris.
Copyright © 2006 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.
NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR's programming is the audio record.


text:
krainaksiazek a quirk of fate 20168181
- znaleziono 4 produkty w 2 sklepach
Library of Souls - Ransom Riggs
Książki & Multimedia > Książki
Opis - A boy with extraordinary powers. An army of deadly monsters. An epic battle for the future of peculiardom. The adventure that began with Miss Peregrine"s Home for Peculiar Children and continued in Hollow City comes to a thrilling conclusion with Library of Souls. As the story opens, sixteen-year-old Jacob discovers a powerful new ability, and soon he"s diving through history to rescue his peculiar companions from a heavily guarded fortress. Accompanying Jacob on his journey are Emma Bloom, a girl with fire at her fingertips, and Addison MacHenry, a dog with a nose for sniffing out lost children. They"ll travel from modern-day London to the labyrinthine alleys of Devil"s Acre, the most wretched slum in all of Victorian England. It?s a place where the fate of peculiar children everywhere will be decided once and for all. Like its predecessors, Library of Souls blends thrilling fantasy with never-before-published vintage photography to create a one-of-a-kind reading experience. Nazwa - Library of Souls Autor - Ransom Riggs Oprawa - Miękka Wydawca - Quirk Books Kod ISBN - 9781594748400 Kod EAN - 9781594748400 Rok wydania - 2015 Język - angielski Format - 13.0x21.0cm Ilość stron - 460 Podatek VAT - 5%
Sklep: InBook.pl
Leonardo's Swans ANCHOR
Książki / Literatura obcojęzyczna
Isabelle d'Este, daughter of the Duke of Ferrara, born into privilege and the political and artistic turbulence of Renaissance Italy, is a stunning black-eyed blond and an art lover and collector. Worldly and ambitious, she has never envied her less attractive sister, the spirited but naive Beatrice, until, by a quirk of fate, Beatrice is betrothed to the future Duke of Milan. Although he is more than twice their age, openly lives with his mistress, and is reputedly trying to eliminate the current duke by nefarious means, Ludovico Sforza is Isabella's match in intellect and passion for all things of beauty. Only he would allow her to fulfill her destiny: to reign over one of the world's most powerful and enlightened realms and be immortalized in oil by the genius Leonardo da Vinci. Isabella vows that she will not rest until she wins her true fate, and the two sisters compete for supremacy in the illustrious courts of Europe. A haunting novel of rivalry, love, and betrayal that transports you back to Renaissance Italy, "Leonardo's Swans" will have you dashing to the works of the great master--not for clues to a mystery but to contemplate the secrets of the human heart.
Sklep: Libristo.pl
Castle Rackrent and Ennui Penguin
Książki / Literatura obcojęzyczna
Thady Quirk, devoted steward to the decaying estate of the Rackrent family, narrates a riotous story of four generations of a dying dynasty in Castle Rackrent (1800). Thady will defend his masters to the end, but eventually his naivety and blind loyalty cause him to ignore the warning signs as the family's excesses lead them to ruin. This volume also includes Ennui, the entertaining confessions' of the Earl of Glenthorn, a bored, spoiled aristocrat. Desperate to be free from the demon of ennui', Glenthorn's quest for happiness takes him through violence and revolution, and leads to intriguing twists of fate. Both novels offer a darkly comic and satirical expose of the Irish class system, and a portrait of a nation in turmoil.
Sklep: Libristo.pl
Vicar, Crucified DARTON,LONGMAN & TODD
Książki / Literatura obcojęzyczna
Abbot Peter has recently swapped his failing leadership of a remote monastery in the Sinai desert for retirement in the bleak and stormy English seaside town of Stormhaven. When the charismatic local vicar is discovered dead - crucified, naked, to a cross on the vestry wall - Abbot Peter is invited to act as a Special Witness investigator. He is assigned to work alongside Detective Inspector Tamsin Shah - young, pretty, brash, unsentimental and, by a peculiar quirk of fate, a niece that Abbot Peter never knew he had. A cast of suspects to the murder of Rev. Adam Fontaine is quickly revealed from within the church's own community - including the formidable flower-arranger, the egotistical bishop, the compassionate curate, the irascible youth worker and the frustrated treasurer. Nine people were at the meeting that immediately preceded the vicar's shocking death. Could the mystical nine-point Enneagram revered by the father he never knew help Abbot Peter uncover the murderer? More deaths will follow before he discovers the answer.
Sklep: Libristo.pl
Sklepy zlokalizowane w miastach: Warszawa, Kraków, Łódź, Wrocław, Poznań, Gdańsk, Szczecin, Bydgoszcz, Lublin, Katowice
Szukaj w sklepach lub całym serwisie
1. Sklepy z krainaksiazek pl a quirk of fate 20168181
2. Szukaj na wszystkich stronach serwisu
t1=0.031, t2=0, t3=0, t4=0, t=0.031


text:
Pink Keys - Chance The Rapper Type Beat [Prod. Relta] MP3
If you want to use this beat you can lease/download it here: http://reltamusic.bandcamp.com/track/pink-keys Tried getting this beat to Chance but couldnt get any ...
Pink Video Alicia Keys Girl On Fire BBC Radio 1 Live Lounge 2012 MP3
Pink performing a cover of the Alicia Keys song Girl On Fire in the BBC Radio 1 Live Lounge December 2012.
Yellow & Pink Ranger Keys! (Power Rangers Super Megaforce) MP3
Power Rangers Super Megaforce Legendary Ranger Key Pack B, Metallic Red/Yellow & Pink! *MORE INFO BELOW!* Sorry guys, Amazon has removed the ...
This past Friday night, right before the Grammys, MusiCares held their Person Of The Year benefit to help musicians in trouble, and it featured performances ...
Plagiarism or Tribute? Pink Floyd and Black Keys MP3
Alicia Keys - Girl on Fire MP3
Alicia Keys' official music video for 'Girl On Fire'. Click to listen to Alicia Keys on Spotify: http://smarturl.it/AKeysSpot?IQid=AliciaKGOF As featured on Girl On Fire.
Girl On Fire
Alicia KeysShe's just a girl, and she's on fire Hotter than a fantasy, lonely like a highway She's living in a world, and it's on fire Feeling the catastrophe, but she knows she ca[...]
Florida Keys Reel Seafood Recipe, Pickled Key West Pink Shrimp MP3
Stretching more than 100 miles into the open ocean, the Florida Keys can boast early settlers ranging from Bahamian fishermen to Cuban cigar makers and New ...
Pink Macbook Keys Decorate Your Laptop [Re-Upload] MP3
How to decorate your laptop and make your keys pink! I did upload this last night but hated the quality so decided to shoot again. Don't know if I should delete ...
P!nk - Girl on Fire (Alicia Keys Cover) MP3
Pink with Steel Panther @ Keys Hollywood 11/17/2008 MP3
Pink sings Sweet Child O' Mind with Steel Panther(Formaly Metal Skool) @ Keys Hollywood 11/17/2008.
James Ross @ Jazz In Pink - (Sax Solo) Jeanette Harris & (Keys Solo) Gail Jhonson - Jross-tv MP3
Jazz In Pink - (Sax Solo) Jeanette Harris & (Keys Solo) Gail Jhonson - Jross-tv "Community Women Against Hardship" (Gloria Taylor)
Coldplay feat. Alicia Keys - Clocks (Live 2008) MP3
Coldplay and Alicia Keys performing Clocks...Japan 2008.
Alicia Keys - Girl On Fire (Live on Letterman) MP3
Music video by Alicia Keys performing Girl On Fire (Live on Letterman). © CBS Interactive Music Group, a division of CBS Radio, Inc.
Girl On Fire
Alicia KeysShe's just a girl, and she's on fire Hotter than a fantasy, lonely like a highway She's living in a world, and it's on fire Feeling the catastrophe, but she knows she ca[...]
The Killbots x Ice Age Keys - Pink Chocolate MP3
Download the track here: http://thekillbots.net/track/pink-chocolate-ft-ice-age-keys The Killbots link up with Ice Age Keys for this banger of a collaboration.
Cascading Keys MP3
Provided to YouTube by The Orchard Enterprises Cascading Keys · Alice Cohen Pink Keys ℗ 2012 Olde English Spelling Bee / Crinoline Released on: ...
The Black Keys - Weight of Love [Official Audio] MP3
The Black Keys new album TURN BLUE available for download now: http://smarturl.it/turnblue. Get TURN BLUE on vinyl/CD: http://theblackkeys.com/turnblue.
Pink Panther + transposing keys in Trumpet Pro MP3
Trumpet Pro for the iPhone enables you to change keys while practicing by simply swiping your fingers up and down on screen.
Happy wheels pink keys! MP3
Eli's playing happy wheels and talks about many strange topics...
Madden 15 MUT | Ultimate Team Gameplay | I Want Those KEYS! | Pink SLIP! MP3
https://twitter.com/TheDreamKareem Xbox Live - GamerTag - TheDreamKareem Yo Gotti - Act Right (Single) Link to Yo Gotti - I Am Album ...
The Black Keys - Too Afraid To Love You [Live] MP3
The Black Keys new album TURN BLUE available for download now: http://smarturl.it/turnblue Get TURN BLUE on vinyl/CD: http://theblackkeys.com/turnblue ...
EL Cumple De Duska Keys Part 3 (PINK & BLACK) MP3
Esta es la tercera Parte DeL Cumple De Duska Keys In London Pink & Black 2011.
Follow Me @_PrinceYeezy.
Alicia Keys (Mashup Remix 2015 with Pink) Just Like A Girl On Fire - Lyrics MP3
Listen to my mashup between Alicia Keys & P!nk 1) Alicia Keys - Girl On Fire (Diy Acapella, thanks to Matt Ryan) http://www.youtube.com/watch?v=lI7LB5eyQPM ...
Pink Tractor Presents: The keys to a successful farm family business MP3
Jolene takes a trip down the yellow brick road to share the essential characters to having a successful farm family business.
Cheesy Keys help me do Pink Floyd's "Coming Back to Life" from the Division Bell CD. MP3
My Yamaha PSR-225 has an EZ Chord feature where you can program all the chords to a song in the order that you want them, and then use 1 finger to ...
Alica Keys-Rihanna und Pink in Germany MP3
Neues Projekt 66.
NATALIE OKRI Little "Pink" Britain's Got Talent ALICIA KEYS "NO ONE" & Interview HQ 10 MP3
"Pink" Britain's Got Talent Episode 6 Natalie Okri 10 Year Old Singer Performing "No One" by Alicia Keys and Interview in High Quality.
Florida Keys-Sharks, Redfish and Pink Flamingos MP3
Captain Jim Willcox guides in the Florida Keys. He gets into a Bull Shark that bites through the hook, but soon hooks up again. It's a beautiful place with ...


text:
What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you're getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you'd like help immediately, feel free to search for a similar question, or submit your question or concern.
I want the user to be able to download an excel doc when filling out the form.Asked by Dazzmobile on July 17, 2013 at 02:24 PM
Any way possible. I want to make a link so when someone is filling out the form they can click it and download an excel template. Anyone know how to make this possible?
JotForm Support
You can add a link to your excel template file in the form using the Free Text(HTML) field(found among the Power Tools) in the form builder.
You just need your excel template uploaded/hosted so that you can add the URL link to it in the form. Using dropbox or google drive will let you achieve this.
Hope this help. Inform us if have further inquiry.


text:
Discover a selection of top forums arcadia komuniti on the internet. Come to share your passion on forums arcadia komuniti and meet other fans of arcadia komuniti. Then, why don't you create your own forum of arcadia komuniti ?
Arcadia is a competitive Mario Kart Team founded August 1st, 2014. Our goal is to strive to the top while having fun and developing a strong bond between members.
#arcadia, competitive, mario, kart, team, founded, august, 2014, goal, strive, developing, strong, bond, members
Disini lah tempat kita Bersembang Bertukar-tukar pendapat
teratak, dunia, cyber, hiburan, sukan, puisi, sajak, pantun, lawak, chat, kekeluargaan, kemasyarakatan, keagamaan
This site is for people who want to chat, or make fan-fiction. If you want to join and chat then please do.
writing, games, quizze, #arcadia, esena, youtube, videos, fallout, naruto, random, crazy, pokemon, funny, humorous, gentle, like, cool, google, yahoo!, bing, glee, fiction, finnxrachel, artie
Forum Announcement, Forum Regulation, Survey / Poll From Forum, FAQ About Forum, General Info, Location, Map, Comment / Suggestion, Introduce Yourself, Current Activity, Announcement/Suggestion/Comment/Invitation, Resident Association, Safety ( Secur
forum, nilaiimpian, nilai, impian, sime, darby, house, sale, #komuniti, lokasi
This is a forum for the Camp Arcadia Summer Staff to get to know one another
Free forum : Apa-Apa AJe. Forum Komuniti Haji Gendutz