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Anyone fancy starting Couch to 5K on Monday 5th Aug?(691 Posts)
I have not run for YEARS. In the last 18 months I have lost a lot of weight through diet and exercise (walking), and, it would appear, breastfeeding. But I'm back at work, LO isn't drinking me dry any more, my diet is not all that it could be, and the weight is sneaking back on. I don't have the opportunity for long buggy walks with a gurgling baby to toddler groups and playparks, but I do try to cycle to work to get a bit of exercise, although probably not enough. A couple of friends do Park Run eack weekend and I'd love to join them, but at the moment I suspect it would be Park Huff and Puff before Collapsing rather than actually a RUN .
I'm planning to start a C25K plan on Monday next week, and would love some (virtual) run buddies until I feel brave / fit enough to run with real people as well. I've seen some positive comments about the plan on here, although I think I'm still a little about whether it is possible to progress like that through the weeks and actually get as far as a 5K. Still nothing ventured nothing gained.
I have running shoes somewhere at the back of the wardrobe, but might need to invest in some suitable clothing, and have a weekend of overindulgence lined up. So Monday is the day I think. First Monday of the month, and counting. I'll put a big ring around a late Sept Park Run on the calendar and start counting.....
Anyone care to join me?
Thanks everyone - and yes, I've wandered over to lurking's new thread - workate come and join us!
And tinwe - hope you got lots of compliments on The Dress!
Hurray slev. What a great way to finish - an official graduation even if, as the others have said, you were 'there' already
I've not been for a run since Thursday last week so I really need to get myself out of the house today. I might wander over and join you informally on lurking's new thread. This one is getting longer and longer but with just the four of us. Lovely, but let's get some more folks involved again.
Hope the weekend was fun tinwe and that your family were impressed by your athletic figure as you sprinted for the cake
Well done, slev. Fantastic news that you've graduated (even though you did the 5k what seems like months ago). Good to make it official, though.
I went out on Saturday and did 5K in 31.5 so my second-best ever time, although not especially brilliant. However, the last two runs have been every third day and not every second, and I did feel the difference. I have to try and push myself to get out every other day, no matter how busy things are.
With that in mind, I'm starting 5to10 today. tinwe, I have another thread going here that I started last week to announce that I'd be starting and try to drum up some interest. Come and join us there if you can.
Sorry, though, that your knee is still playing up. You need to ice it three or four times a day for about 15 minutes each time, if at all possible. Never before exercise (as that will just cool down all the muscles, which you don't want to do) but as soon as you stop exercising get the ice pack on. Do you have the velcro sleeve thing with the gel pack? I used that and it is much easier as you can go about your business and not have to sit down with a bag of frozen peas dripping down your leg
Have you thought about trying a deep tissue massage? Not cheap, but I found it really helped.
Well done Slev! I never doubted you'd sail through graduation
Who's starting 5-10k today? I've just got over the wedding this weekend and have eaten junk for days and not even thought about exercise for a week again. Today I restart! On a worrying note though my knee remains a big annoying problem. I took the girls to soft play and really struggled to help them as I couldn't crawl as it was too painful I've discovered it's only my left knee that's sore to touch and super crunchy but it's still sore after a weeks rest. It's the one I broke years ago. I haven't tried icing it as I don't know when to do it. Before exercise, after exercise or every day?
I've finished! Just got back from my last run and I managed 5.54k in the 30 minutes so definitely feel I've graduated. Although it's a bit of an anticlimax really - the last couple of weeks have been a real struggle what with work and bad weather giving me excuses not to run so I think I lost my enthusiasm for this programme -especially as I'd already done the 5k!
Anyway, onwards and upwards - weather permitting I'll start 5 to 10k on Monday!
workate and lurking congratulations to both of you on some fab times - I think we can definitely say we're Proper Runners now. And tinwe I wouldn't get too worried - I've had breaks and I think as long as you get yourself out in the end, sometimes the rest probably does you good.
I should be going out today but am just too busy (I know, I know...). I will go out tomorrow, though, but I can feel my motivation beginning to slip away now that i don't have a programme to stick to.
I think I'm going to have to start 5to10k next week if only to keep myself going out. Will probably start another thread and see if there are any other recent graduates lurking aorund the boards who fancy giving it a shot.
Sorry you're having trouble going out, tinwe. Enjoy your wedding! And well done, workate, another brilliant time!
Well done Slev! Have you graduated yet?
Well done Workate, brilliant shaving there
I've not been able to go out for family issues reasons and I'm off to a B and B tonight for a wedding tomorrow so no run til at least Sunday
Wow lurking!! Don't assume the worst - it could just be that you hit a good rhythm. Fantastic !
i failed to run yesterday but found time for cake
today I gave myself a kick up the backside and did a 28.14 5k. Wishing I had put in a long effort now - the perils of no set plan and all the other factors we discussed this week. Grrr. Just waiting for snow now to thwart my efforts further!
I just did today's 5k in 30 minutes and 1 second, thereby shaving 2.5 minutes off my PB in one fell swoop. I have literally no idea how that happened and am assuming a GPS failure on my phone .
Hoping that increases my motivation for Friday. I did feel great afterwards but am not finding it so easy to go out in the first place. Must just keep making myself do it.
It's hard, though, isn't it? I missed yesterday's run because (a) I had a huge and unexpected deadline at work (b) I had to wait in for a delivery all morning and (c) in the afternoon it was pelting with rain and I couldn't face it. Going out today, though, although it's hard to motivate myself.
I agree that I have to push myself and just go out every other day but I do need to find a bit of inner motivation that gets me to the point where it's just second nature. I don't want to be in the frame of mind where I miss one run and then feel like I am on the verge of packing it all in.
Aaargh. This is much harder now than it was when we couldn't actually run! I am going to start 5to10k on Monday just to give myself some goals again.
Hmm, bit of a mojo problem here too - I think letting myself have a night off meant I lost my routine a bit and found it hard to motivate myself again. I'm another one who needs to go out every other day so it just becomes habit. Plus it was raining all weekend which didn't help.
Anyway, went out tonight and ran 5.24k in 30 minutes - think my average was 5.45 min/k if those maths work out - haven't got my phone in front of me but it was something like that. Which is W9R2 completed - yes, I still haven't actually graduated!
lurking all respect to you for signing up to the 10k - I'm still wussing out of the parkrun! But I WILL do the 5k to 10k programme by Christmas (ish) - assuming I actually finish C25K...
It's the running in the dark problem Lurking (as well as family issues but I can't solve those). Hopefully I'll get into treadmill running at the gym now I'm inducted (good for keeping my pace steady too) but I'm slightly concerned about how much easier it is than road running as shown by the calories! We have a big event this weekend so will be hard to work out then but normal routine should be resumed after that.
I signed up for a 10k next May so cannot lose my mojo even if I want to . I am finding that I have to keep going out every other day - I feel that if I miss a run it will prove fatal as I will take up residence on the sofa and stay there for good. And I am enjoying the feeling of being fitter than I have been for years.
What can we do to get your mojos back? Anything?
Oh no! My post has been eaten! Glad to see I haven't killed the thread
I was saying I'd be pleased with your times Lurking. You're consistent and are focused, I'm impressed. My times are all over. I achieved the 5k/30mins thing but only by really knocking myself out and doing a Paula I'm not anywhere near that level in general.
Well done Working! A great come back run. You're doing well with your home made improvement programme.
I've lost my mojo Working. I ran on Saturday but the first time in a week and very slow. I have only done a part run today as I went to a gym induction and the treadmills were full so I did 30 mins cross trainer and 15 mins on the treadmill. I suppose it's at least keeping me fit
Good going lurking. It all seems a bit flat here now. Are we losing the collective mojo?
I am back! From my sickbed rather than somewhere fun. I wasn't that ill - just tired and achey. Better today though and managed a 5k run in 28:44. Not an improvement on last week but at least no evidence of major decline. Onward and upward (but not up in the uphill sense!). Any more news?
I've been out twice since I last posted. On Friday I did 5k in 32:49, so a bit faster than before, but man, it was such a slog. Another runner overtook me and I was watching her pace thinking she looked like she was going really slowly - she had an interesting gait that looked like a very slow trot but must have been a really efficient way of running as she overtook me in no time at all and within a minute I could barely see her in the distance . So I came back from that one feeling a bit disheartened and wondering when exactly it starts to get easier.
Yesterday I ignored all my own advice - I was going out at 10:30 so if I was going to run at all it had to be first thing, which is what I did. Rolled out of bed, ate nothing, drank half a glass of water, got into running kit and went out, thinking I was bound to be so creaky I'd never make the 5K. And of course this was the run where I shaved 18 seconds off the previous time and did it in 32:31 and found it all really perfectly manageable. Baffling.
I'm realising, though, how hard it is to shave precious seconds off my time. I'm going to go out three more times before I start the 5k to 10k programme and will aim to get my time down to anything below 32 minutes. I don't think I can realistically do any more. Then hopefully once I start doing short runs and a bit of intervals I might speed up enough to be able to do a Parkrun in a month or so.
tinwe - well done on a hill run (which I will never dare do!). Your sore knee could perhaps be a bit of inflammation of the tissue around your knee. When I had knee trouble it sometimes hurt when I pressed it even though I was fine when I was walking and running. Have you tried icing it?
slev - sorry you had such a rubbish day on Friday. Feet up and glass of wine sound much more appealing than punishing yourself. Hope today is a better one for you.
workate - how is your lurgy? Hope you're feeling much better.
Well I've been out again. Last run was a week ago before that
I took it really easy
as I didn't want to hate it and decided to do the run that involved the steep hilly bit. Stats reflect that though...
4.4km at 7mins/km for 30 mins. Not too bothered as long as I keep at it, I'm not looking to compete! Bit worried though as I've had sore knees for the last few weeks - only when I touch them or kneel down or similar, like a very bad bruise. Strange but no pain unless they're pressed, nothing walking, doing stairs or resting. Knelt today by accident for the kids and it was agony. I suppose it fits with the Physio saying that I have arthritis between the knee cap and joint not IN the joint. Hope I'm not doing any damage.
Hmm, well total fail here. It's raining, I've had a horribly stressful day at work so bugger it, I'm going to get DS to bed and chill out with a glass of wine. I'll try again tomorrow - maybe. Am too fed up with work to think about it really - long and very boring story.
And workate I think you'll be fine to haun a break. I had a week off partway through when DH was away and I didn't find it noticeably harder when I started again - it was just getting mentally geared up for it.
Oh poor workate! Add lurgy as another reason why it's hard to do this in winter. You have been doing so incredibly well with your speedy 5ks and longer-distance runs that I don't think you'd lose any fitness in a week. Rest now and pick it up again when you feel better.
Yesterday was a rest day for me; I felt incredibly energetic all day and quite twitchy that I wasn't out and running. I can't wait for tomorrow's run, I said to myself ...
Come today and of course I feel a bit knackered, quite lethargic, fairly creaky and totally lazy . However, I MUST go out. I MUST. I am aiming to do my inaugural Parkrun in mid-November so if I have any hope of not limping in last I need to get all the practice I can.
I was reading the Parkrun newsletter yesterday: apparently last weekend a 70-year-old woman ran a 5k in the morning, a 10k in the afternoon and then rounded off the evening with another 5k. And here I am bleating and moaning ...
In a way it is nice to hear that we're all struggling to find the time to keep up with this and / or do any more. Cold weather, darker evenings and all the rest of it don't help, although I probably need to be running in order to avoid the 'couch potato with munchies' syndrome that usually strikes in winter. Knowing that we're all in it together helps. I doubt that 10K by Christmas is feasible for me either, but I WILL run Park Run before then. Yes, yes, yes. Make me do it!!!
This week has gone all wrong. After a good start with a decent speed 5K and a longer 4 mile effort, I've been sitting down ever since. I was sweating like a pig after the 4 mile run - even more than usual - and felt really achey the next morning. I figured I had just overdone it a bit, but then the sore throat and headache started, and then the full-blown lurgy. So although I've been well enough to get to work and back, I've found even walking from the car-park to the building a bit of an effort! I can't see me doing another run this week. How long does it take to lose fitness? I really hope that, as long as I feel well, by the start of next week I'll be able to pick up where I left off.
Anyone running today or over the weekend? Put in a few strides for me
I like the idea of fat burning - does that mean it would counteract the
large burrito I've just had for lunch if i ran for 45 minutes? It's almost worth it
workate and tinwe I know what you mean about time commitments. I can't go in the mornings because I have to leave the house by 7am for work and that's a push as it is. And then by the time DH gets home so that I can go out in the evening it's already 8pm (we've both shifted our hours to manage pick-up/drop off - he doesn't work that hard!). Which basically means on the evenings I run, it's run, shower, eat, bed. But I'm hoping 3 times a week should still be do-able, even if they're slightly longer runs. And if it ends up only being twice a week, that's still better than nothing.
And tinwe completely agree about running in the dark - the streetlights where I live are awful and I've gone over on my ankle at least twice every run recently because the pavements are so uneven, just fortunately not enough to do any damage. Plus although the area I live in is perfectly safe and residential etc., I'm sure it can't be that safe, particularly as I'm not wearing any kind of reflective clothing. But it's that or nothing - and part of the attraction of this for me is that fact I don't have to drive to a gym etc. I'll see how it goes.
lurking I'm not running when it's gets icy. Full stop. Ditto rain. I'm kind of figuring it doesn't happen that often so hopefully it won't halt my progress too much - but I'm definitely a fair weather runner!
Tinwe, it's this one here. I've linked to the iTunes version but I'm sure it's also available for Android, if that's any good.
I too feel that I might not be able to go out every other day. I'm really lucky that because I work from home I can go out any time and don't have to worry about running in the dark, but I'm thinking that as the weather gets worse, there will be icy pavements (which I am TERRIFIED of), really bad weather plus the inevitable Christmas madness so I can predict that it might take me longer than Christmas to get to 10K. But that's fine. I'm in no particular rush as long as I just keep running and don't pack it all in to take up residence on the sofa again .
Welcome, eggy! Sounds like you're doing really well even without a programme to motivate you. If you picked up C25K at week 7, as tinwe suggests, you'd be done in 3 weeks. It's often useful just to have a bit of structure to it all. I do know how you feel about thinking you must be Usain Bolt - on many occasions I like to pretend I look like Jessica Ennis striding along, wind in my hair, etc., then realise that I am running so slowly I am being overtaken by just about everybody on the street ...
workate, what you're doing sounds very like most 5to10k plans anyway, I think. They seem to involve two short runs a week (to work on speed) and one longer one that increases a bit every week, to build stamina. How amazing that you're doing 4 miles already.
I was talking to my marathon-running SIL last night and she was saying that if you can get to the point where you're running for 40-45 minutes then that absolutely counts as Proper Running and there is actually no need to do any more than that ever. I think it's at that point that fat burning starts and all the various health benefits are at their optimum rate. Interesting.
Well done Slev - almost at the finish line now. You should find the next stage easy as you've breezed through so far
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Ottobeuren Vacation Packages
Do visit the Ottobeuren Abbey when you are in Ottobeuren.
Visitors commonly use Ottobeuren as a springboard for further explorations. This popular region has a wealth of wonderful sights and attractions. Bad Wurzach, lays 19 miles (31 kilometers) to the east, while Waltenhofen can be found 19 miles (31 kilometers) to the north.
When you are ready to head further afield beyond Ottobeuren, visit the nearest regional center. Fuessen lays 30 miles (48 kilometers) away and features attractions such as St. Mang's Abbey, Lech Fall and Fuessen Music Hall. Museum of Fuessen and State Gallery in the High Castle are other good spots to visit.
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When it's time to leave, say a fond Tschüss (farewell) to the local characters you have met and the special places you have seen.

subset: commoncrawl


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Does anyone have a good solution for a mid size company that makes alot of long distance calls? We recently had a change of management and the new President of the company is rightfuly trying to trim the fat. This morning he was asking me about "those phones that work over the internet and get free long distance". I didn't have much i could offer but told him i would look into possible solutions.
Does anyone have a suggestion?
6 Replies
Jun 20, 2008 at 9:43 UTC
Get some headseats and skype... a few people I work with (including me) do this when we know we are going to be on a long distance call for a long time.
Jun 20, 2008 at 9:47 UTC
That was one of my first thoughts, but i have no practical experience with skype. Would it be right to think that i could invest in real small u3 flash drive with skype installed on it and a headset for skype and have it be shared?
Jun 20, 2008 at 11:43 UTC
We switched phone companies recently and saved about $800/month, not all long distance but a chunk is.
We used to use an AT&T reseller but switched to an independent reseller. The lines are all Verizon here anyway, so it's not a big deal, the same guy still comes out to fix them and it's still the same circle jerk when there's a problem -
I call my vendor, they call Verizon, Verizon calls the vendor, the vendor calls me. By the time this plays out the lines are usually working again.
Let's see if I can find my rates....
local dynamic calls .01
interstate dynamic LD .029
instate dynamic (inter & intra-lata) .029
outside cont. USA dynamic .12 (e.g. Puerto Rico)
international dynamic Germany, UK, Canada, Mexico .045
(mobiles varies from country and time)
Hope this helps.
EDIT: We actually had to break our contract and pay penalties to switch but we were within a month or two of the end anyway and it paid for itself within two months.
Jun 23, 2008 at 12:49 UTC
VoIP is definately the way to go. My question is, are the majority of your calls to other persons outside the company or are they to other offices that are long distance rates away? If they are to your own offices then VoIP on both ends so that the calls are 4 digit extensions within the same VoIP system would be the best. That would do away with all of your long distance costs between offices alltogether. That is what we are doing now.
Jun 23, 2008 at 1:03 UTC
Currently the majority of our calls are long distance calls to our customers. We have a Voip system in place but we have 2 t1 lines coming in with all of our DIDs being provided by Nuvox.
Jun 23, 2008 at 2:05 UTC
Zyphon is an IT service provider.
Check out IP long distance providers such as Vonage, Qwest, etc. If you're looking for a smaller, cheaper solution check out some one-off products like Skype. Vonage has a pretty good business pitch.
This discussion has been inactive for over a year.
You may get a better answer to your question by starting a new discussion.


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Johnny O'Neal (pictured), a man imprisoned for 14 years over a rape he didn't commit, plans to sue for lost time, according to the NY Daily News.
In 1984, O'Neal was convicted of raping a woman at knifepoint atop the Fredrick Douglass Houses in Manhattan's Upper West Side neighborhood.
Though he served his sentence and was released in 1998, it was only last month that Manhattan Supreme Court Justice Marcy Khan threw out O'Neal's charges due to a joint re-investigation by private attorneys, the Manhattan District Attorney's office, and the Legal Aid Society, a non-profit legal services organization.
That re-opening of the case uncovered evidence that a man named Gregory Smith was the actual culprit, with Smith admitting to a mutual friend of O'Neal's that he'd committed the crime — he'd also committed two other rapes.
Watch Johnny O'Neal's case here:
Smith — who died 14 years ago — also used the same knife and jacket the victims described as belonging to O'Neal.
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"It made me so happy. I just cried and cried and cried," O'Neal said Thursday. However, the happiness was short-lived.
O'Neal plans to file a lawsuit against "the people responsible" for his jail time.
5 thoughts on "Man Wrongfully Charged In Rape Plans To Sue For 14 Years Of Imprisonment"
Any idea why it took 15 years after his release to exonerate him fully? That is a very long time for someone to wait to clear his name! A travesty.
I bet if we pass a law that will sentence the prosecutor and the lead detectives to 5 years of jail time for prosecuting a wrongful case….this crap will stop.
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The manufacturer's site has a limited amount of details for their brand, but there is information about the company and their range of health and wellness supplements plus full contact information.
Manhood Max Product Details
A list of ingredients in provided for Manhood Max, which shows that the proprietary formula does contain a number of beneficial, circulation and testosterone supporting substances. The individual amounts of each ingredient are not shown so it is not known how potent the formula is, but there is a good explanation as to how each one works. The main active ingredients are Yohimbe Bark, Maca, Catuaba, L-Arginine, Avena Sativa, Tribulus, Damiana, Bilberry and Ginkgo Biloba. L-Arginine in particular is very important in helping support the blood flow, while Tribulus aids in the production of the male hormone testosterone.
The price of Manhood Max is listed for between $14.95 and $37.00, depending on the retailer, for a bottle of 60 capsules which, at the recommended dose of 3 per day, would last just 20 days.
Good About Manhood Max
- Manhood Max contains beneficial sexual performance ingredients
- The main active ingredients are listed
- Manhood Max is affordable
- Customer testimonials are provided
- The consumer information includes explanatory diagrams
- All ingredients are deemed GRAS by the FDA (Generally regarded as safe)
- Contact information for the manufacturer is provided
Bad About Manhood Max
- No clinical studies are available
- No money back guarantee is offered
- No free samples are provided
- No ingredient amounts are listed
- The product is identical to Erexor
- Manhood Max must be taken daily to maintain results
Manhood Max The Bottom Line
There is no evidence that Manhood Max works as well as promised apart from a handful of customer testimonials which cannot always be relied upon for an unbiased opinion. The fact that it is virtually identical to Erexor is another red flag that detracts from the credibility of the product.


text:
Collapse 800 game
Click on the 800 blocks displayed on the screen to clear the field. You can only click on blocks that are connected to other the same color blocks. If you click on blocks that are not connected you'll lose points. Big groups of blocks brings more points than smaller groups.
Collapse 800, play free Puzzle games, related games and updates online. Added on
Author: paidpost 134
Here are some more related games in Puzzle category. Also you can jump to other category using box above.
Related games
- Lucky Toy Pop
- Collapse 400
- Collapse 240
- Block Collapse Challenge
- Collapsing Block Game
- Mushroom Block Collapse
- Christmas Block Collapse
- Halloween MDX
- Dino Blocks
- Capital Tower Defense
- Marble Roller
- Pingz!
- Head On Collision
- The Mystic Way
- Monster Hunter: Treasures
- Sacred Symbols
- Survive!
- Jungle breakout
- Collision Course
- Bomb Squad
- Tic-Tac-Toe
- Arrows-Hearts
- Worm Heroes
- Boulder Dash R Arcade
- Tritris
- Night of the Scarecrows
- Heron Steam Machine


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|Please note: This article is about the actor. For other uses of the term, please see Shuji (disambiguation).
|Shosuro Shuji
|Un-named peasants
|un-named sister
Shosuro Shuji was an actor of the Scorpion Clan.
Peasant Birth Edit
Shuji was a child of peasants, who had good looks and extraordinary agility. He was bought by the Scorpion and joined the Shosuro as a superb addition to the ranks of their actors. When he learned his youngest sister was asking for stories of the Colonies, Shuji felt an urge to visit the Colonies himself. [1]
Colonies Edit
Shuji was sent to the Second City to offer amusement to the courts. The head of the Scorpion Embassy, Bayushi Ayaka, set Shuji to seduce the head of the Crab Embassy, Hida Kotone, who welcomed the dalliance. Kotone had a subtle mind and a complex personality, and Shuji fell in love. Ayaka pressed him to manipulate Kotone into taking direct action against the Spider Clan. [2]
See also Edit
|This Scorpion Clan related article is a stub. That means that it has been started, but is incomplete. You can help by adding to the information here.


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Indexmain is a venture capital and consulting firm based in Santa Barbara, CA. Born in the early 2000's, our firm started off as a computer repair and networking service and quickly blossomed into providing web services such as hosting, design and development. Through the years, our service has continue to grow into business marketing, development, supply chain services, and several financial services such as accounting and bookkeeping, analysis, and tax services.
As a guardian to our client's welfare, we leverage both our knowledge and expertise coupled with our passion as fellow Entrepreneurs. Our team's determination to Engage, Understand, Research, and Respond makes our process second to none. As consultants, we thrive on unique challenges, and progressive solutions. Today's emerging companies must solve today's demands using tomorrow's innovations to maintain feasibility. It is with these ideals that we deploy solutions for our stakeholders whether that be for client consultancy or internal ventures team members.
As Entrepreneurs, we thrive on developing emerging niche market services and products which allow us to focus on the details of our end-user needs. Through these opportunities, we maintain a strong connection to our client's perspective and needs for when they provide services or products to their customer. We take these experiences, into account when we innovate, sharpen our skillset, develop and test strategies, and further invent our technological and intellectual property tool's and assets.
For further information: jonathan(*^AT^*)indexmain(*^DOT^*)com


text:
Pet Sitter in New York City
Hi, I am a native New Yorker who has never owned a pet. I currently work at iHeartRadio, and I do Motion Graphics. I love dogs, and would love to walk dogs during the weekends to pay for my student loan, while enjoying the weekend with a dog.
Pet Sitter Details
|Email Address
|Phone Number
Dog Walking
Notes made here will only be seen by you. If you want to message the owner of this listing
More in New York City, New York
Looking for Pet Sitter jobs in New York City, NY?
Find available jobs in your city.
Featured Pet Care Providers near New York City, NY


text:
QUEENS, NEW YORK -- I have been using Vonage as my phone service for nearly 2 years now. At first, customer service was average--not too good, but good enough to speak with a service representative and explain what I needed in a service. I had Sunrocket prior to this, and their customer service, services offered and website outlay was very customer friendly.
When Sunrocket failed in July 2007, I decided to give Vonage a try. Over the nearly 2 years I have been with this company, however, it has been getting progressively more difficult to communicate with anyone. Every e-mail contact is responded to with a nonsensical e-mail that does not address the issue, and it is difficult getting anyone on the phone with whom you could speak sensibly about what you need in service changes or additions. Often you get someone for whom English is a very CHALLENGING language--or an English speaking U.S., rep with a very bad attitude.
Late 2008 I decided to get rid of my Verizon land line and, for the convenience of friends who were not regularly in touch and still had my old land line number, have it transferred to Vonage as an additional number. I had seen this feature advertised on their website. Unfortunately, when I called to inquire, I was told that their service only allowed for the availability of an additional line--NOT number.
(My daughter has another digital phone service that allows her to have additional numbers for a very small fee each month). During these attempts to have my land line number transferred as a second number, I explained to several service reps that as I was the only person in my household, I didn't need an additional line. Finally, I was told that I could have the additional line for $9.99 for the FIRST 3 months and $24.99 after--or they could let me have it for ONE year at $14.99 monthly. I explained that I would NOT pay $24.99 after 3 months for an additional line and I agreed to the latter service for $14.99.
However, every attempt to have this number activated was a problem, and every e-mail I sent was followed by a do not reply response that made no sense, and in early December 2008, I wrote to Vonage explaining that I had decided to cancel the application for this service. I AM SO VERY SORRY THAT I DID NOT KEEP TO THIS DECISION LATER.
Shortly after this December correspondence by e-mail, I received a call telling me that my service was valued and that my new number would be activated. The service charge of $14.99 monthly for ONE year was agreed on and I decided that I would give it a try. I was also told that to make up for all the problems I had encountered, I would be given 2 months free service for both lines from Vonage. Service started December 8, 2008. I never had the phone ring turned on but could check when someone called me on that number as I received an e-mail alert. I could also look at the caller ID box and identify the callers and return calls that were important through my primary number.
On checking my Vonage account for the past 4 months, I was appalled to find that I had been billed consistently at $24.99 monthly for this line, even though I do not use it, ONLY agreed to have it installed at the $14.99 charge, and was offered 2 months of no service charges--December 2008 and January 2009 for both numbers because of the aggravation I had suffered in trying to have the number set up. I am indeed sorry that I hadn't left the landline with Verizon, which ensured I always had a working phone and which cost less than I have been billed with Vonage, to date.
I spoke to a very unhelpful U.S. service rep--Sat--5/30/2009, who said that I could have a virtual service for that number where I would be alerted when someone called but not have the phone number ring. The cost I was told would be $4.99 per month. In the meantime, request to have all over billing taken off my bill was excused with the matter being at "a higher level now and that he was unable to resolve the issue then."
He never mentioned cost of installation for this virtual number--just the $4.99 cost. Nor did he mention that there would be a charge to terminate the 2nd number, in dispute. However, later that day I saw a do not reply e-mail listing cost of termination at $$44.97, AND an installation service charge of $15.28 for the virtual number. I am truly appalled that this company is both DISHONEST and quite insensitive to their customers, on whose backs they have built this business over this decade. I am determined to let ALL my friend know of their dishonesty and unfriendly customer service unless I am reimbursed for my unfair charges.
It's so ironic, as I had, until recently been trying to get many friends and colleagues here--AND in Europe--use Vonage as their phone service over other carriers. I shall provide update but do not intend to leave this matter quietly. Vonage should look at the history of other phone services, their financial downfall and failure to regain lost customers, if they intend to stay in this highly competitive business now.
HOLMDEL, NEW JERSEY -- My name is Helene ** my previous account number with your company is **. I order your services online on 7-15-08. The service arrived and the 1st box did not work. I have spent numerous amount of time troubleshooting with your technical support department. We finally go the box to work, however this was not consistent. The box then started to go into rapid error codes 3, 2, 5, 6. After about 2 weeks your technical support department determines that the box was no good and would need to send me a new one.
Well I did receive another box; and another box, please let the record show the boxes arrived the 2nd one did not work at all. The third box worked; however, it would still have to complete your reset process periodically. Well about two weeks ago the third box started to go into rapid error codes 5, 6, 2, after trying to reset and this process became unsuccessful again I called to cancel your services.
The representative that answered the phone told me that he would give me a month's credit and would I give Vonage another changes. I told the representative the service is good when it works the problem was the service did not work continuously and the fax service I order in August has never worked yet I was paying Vonage 52.94 cents a month. I explained that I would rather pay SBC or AT&T $100 for a service that I can use than to pay less for a service that never worked and I was basically wasting my money.
I have paid your company 476.46 since July for nothing. Your representative offered me a month's credit and told me to call back to speak with the advance technical support department when I made it home. I told your representative that a month's credit was not doing me a favor because I have paid you all (476.46) since July for a phone service that did not work properly or consistently and from August for a fax service that has never worked.
However, the representative promised that your level 1 technical support would not waste my time when I call back. They would give me the level 4 advance technical support department. Well when I called back on March 15th the level 1 technical support person wanted to tell me how they would need to troubleshoot with me before they could send me to the technical support department. I tried explaining my conversation with your cancellations department and the representative basically ignored me. However, as soon as I threaten to cancel again, the representative transferred the call.
On March 17th I was able to speak to your advance technical support department again. I told him if this did not work I had explained to the cancellation department that I would be canceling the service. He asked me to give him a chance to trouble shoot the equipment. We walked through every process for over 2 hours. After this point he had me to take the data cord and place one in yellow Vonage port and one end in the blue. The then asked what type of lights was on the Vonage. I told him and him then said the third device was defective and the blue port was no good.
Now he is requesting that I let him send me a new device, please note this would be the forth device that I have received from you company since July. I agreed to let him send the 4th box. When the technical support person got ready to order the box it said my account was in grace status. I became very upset about this and restated all the information you will find in the 1st part of this email.
I also was appalled that the cancellation representative did not give me the 1 month credit that he promised I would get for giving you all another chance. The advance technical support guy felt my pain and made the adjustments to send the new box. I received the new box on March 18th and called the advance technical support department. Again I was on my cell phone with your technical support department. I would like to pause and say all of these calls have been made on my cell phone. (Costing me more money) although I am paying your company for phone services.
Well, back to the matter at hand the advance technical support guy troubleshooting the new device for 1 hour and 25 min., before he told me that he was not sure and he would need to trouble shoot with Comcast. Well I am not that advance in technical support department when it comes to Comcast equipment so I told him I would need to let my son's father contact them when it got in.
He said that would be fine and would call me back after my phone charged because he wanted to do one more step. He calls back about 1 hour later and wanted me to walk through another step. I told him I was tired and he would need to speak to ** he told me okay just have him call.
** came in on Saturday and called. He spoke to the advance tech with Comcast on the phone, they troubleshooted on his cell phone for at least 2 hours, and was unable to get the box to work. ** informed the guy that I would be canceling due to none service. The technician said "Okay." I called to cancel the service on this afternoon at about 5:00 pm CST time.
I had already mailed your boxes back along with your cords and manuals under your return label with UPS. The return label was given to me because I refused to pay any more money out of my pocket Vonage. (Although your representative had the audacity to ask me again).
Anyway, I called and spoke to your cancellation representative name Ms. **. She informed me that I would have to pay for the boxes until they were returned. As you may already know I did not take this very well and she said she would speak to her supervisor to see what she could do. I asked on several occasion to get a supervisor. She kept telling me one was not available. When I refused to hang up and demanded the supervisor and the account is cancelled.
She decided she would view UPS tracking information to verify that the package was dropped off and would be in transit to your location. She kept putting me on hold and then came back and said she need to credit the charges and I would have to pay $39.99 for the cancellation fee. I was already upset and this did not help. Again, I requested to speak to a supervisor for the 5-6 times within our phone conversation. She kept telling me that the supervisor would tell me the same thing and I would have to write a letter disputing the charges.
After she completed the cancellation the charge came across as 55.94 instead of 39.99, she then said this was some form of tax on the cancellation. I informed her again I would need to speak to a supervisor, after 1 hour 20 in 05 sections, a supervisor name ** gets on the phone and tell me that he was the supervisor and how could he help me. I asked for his name and then shared my concerns.
This person should not be a supervisor. He did not say one word, he never apologized, he never acknowledge my concerns. I literally had to ask him did he not even care to speak to me because he was so quiet. He then commented he was documenting my concerns and what more did I want him to do. I told him nothing and to have a good night.
As you will see, I have duly noted all of my experience with your company. I am beyond offended that a company could be so unappreciative of its customers. Also, that you can consistently take my money since July for the phone and August for the Fax (which you will note never worked) and feel no remorse.
I would like to see my charges reverse and so some form of discipline for the lack of customer serve received. Please note phoning for less is nice when it comes with workable service and excellent customer service. Again, I believe now my Grandmother was right you get what you pay for.
Also, I asked the representative for your phone numbers, but she told me she could only give me an address. However, I Google the local office and received the following information and found other customers with similar complaints. Therefore, it appears your comment has a practice for mistreating faithful and true employees.
My experience with Vonage has been mirrored by the comments I read below and the complaints I have since found on the internet. I desperately wish I had done my homework before starting service with this company. They hands down have the worst customer service I have ever had the displeasure of being in contact with. After establishing service with this company I had numerous phone calls with their technical department due to my connection never working correctly. I repeatedly had disconnected calls.
I also found that the phone system interfered with my internet connection, causing my internet to constantly disconnect. Vonage was unable to resolve the issue, but they absolutely refused to disconnect my service without charging me a high fee to disconnect. I was told if I waited out my "contract period" (oh yes they have a contract, despite the fact they advertise no contracts!) then I would not be charged a fee.
This I did, for 6 months I kept my connection to Vonage but had to get another phone service that actually worked. So while I was not using Vonage, I was being charged for it. At the end of my contract period I again called them to disconnect my service.
That was the hardest task imaginable. They tried to refuse. They gave me such a run around that I was literally on the phone with them for 45 minutes. After finally disconnecting my service I too was charged the disconnection fee stated in other complaints, although I had been told by the customer service in my previous attempts to disconnect that I would not be charged if I waited through my contract! Vonage is a fraud in my opinion; please do your research before ever signing up with this company… I imagine it's easier to get out of jail than get out of there "service web".
Service cancellation Vonage requires customers to cancel service by calling a toll-free number, as service cancellation is not available on-line. The direct number for cancellation is 1-888-879-1978. Customer descriptions of the cancellation process frequently involve hold times of approximately twenty-five (25) minutes, depending on call volume.
Difficulties faced by customers when attempting to cancel Vonage were detailed in a May 2006 Wall Street Journal article[23] which related one customer's experience with a Vonage representative who refused to cancel an account unless a repair attempt was allowed by the customer.
In the last 12 month reporting period, the Better Business Bureau has closed 3687 complaints (as of Oct 2007). The balance of complaints centered on service, billing and refund issues.[24] Despite marketing their service as having no contracts or long-term commitments, Vonage charges customers a fee for cancellation within the two years of service, changed from one year February 1st, 2007.
This fee is noted in the provider's Terms of Service when a customer signs up or attempts to access his Web Account. The fee is $39.99 per physical voice line which is disconnected. This fee does not apply to dedicated fax lines, virtual telephone numbers, or the computer-based "SoftPhone" lines. A "Rebate Recovery" fee is also assessed if the account is canceled after the 30-day, money-back guarantee, but before 180 days of service.
Different for each device, this fee is the "instant rebate" offered on the Web site during sign-up; this protects the company from having bogus accounts created and canceled shortly thereafter by scammers seeking free or discounted routers that may then be sold for profit. Vonage charges $39.99 to every customer who discontinues service—for any reason. [25][Citation needed]
The customer may avoid these fees if he cancels service before the end of the money-back-guarantee period, which sometimes varies between 30 days to 60 days, depending on the sign up terms and frequency of communication with Vonage Customer Service. Often, representatives attempt to retain a customer by extending the money-back-guarantee period. Upon cancellation of the account, the customer is responsible for the cost of return shipping to Vonage.
As of March 2007, the FCC maintains that Local Number Portability rules do not apply to VoIP service providers such as Vonage; however, Vonage states that subscriber numbers may be transferred to other companies per its Terms of Service[26] (section 6.6). Vonage states that LNP transfers are handled by Focal Communications, but Focal was acquired [27] by Broadwing Corporation which itself was acquired by Level 3 Communications. [28]
Service Issues VOIP service is dependent on consistent broadband-ISP uptime and VOIP-equipment compatibility with the ISP's modem. There have been widespread reports of difficulty in operating Fax machines on Vonage lines, either dedicated Fax lines, or regular Vonage lines. Difficulties have also been reported with residential alarm systems and TiVo. [Citation needed]
When using a fax machine, it is suggested that users connect their fax directly into the VoIP adapter, regardless of the provider. This ensures the fewest variables in a specific network setup. In addition, users should ensure that an "Error Correction Mode" or "ECM Mode" is disabled on their fax machines as this compounds problems and distortion regarding the compression, decompression, and transmission of data communications through a VoIP provider.
Also the "Baud Rate" should be lowered to no more than "9600". When faxing the fax should be set to "Standard" instead of "Photo or Fine." It is important to note with faxing that your internet connection more than Vonage really dictates if you are going to be able to fax consistently. There are also settings on the device such as codecs, jitter buffer and rx tx gains that can be adjusted to improve Vonage faxing. All these things combined make faxing with Vonage close to faxing over a landline.
Vonage suggests that customers contact their local home alarm system operator to determine whether their existing home alarm solution is compatible with any VoIP provider. Vonage does not make specific recommendations about security systems. [29] However, Vonage does specifically mention alarm.com as being compatible because it uses wireless technology rather than depending on a phone line. [30]
TiVo's Series 1 units contain only telephone ports to connect to a wall jack. Series 2 and Series 3 hardware contains an ethernet jack, and optionally supports USB-based WiFi adapters, which typically do work properly with VoIP providers. At one point, the initial connection made by the TV unit required the use of a regular telephone landline prior to use with a broadband connection, but this limitation was removed in 2005 with TV version 7.2[31].
Vonage's Technical Support states that their phone system does not work with alarm systems. They did state that it is sometimes possible to get a Brink alarm system to work with their system. It is most important to make sure your alarm system will be able to call out to fire or police before switching over. Additionally, Vonage installs under a two-year contract, wherein cancellation within that time period results in $150 or more in fees.
Vonage's 30 Day free trial fraud. On April 14, 2008 I called Vonage's 800 number to sign up for their Unlimited Local & Long Distance calling (Premium Unlimited Plan) for $24.99 per mo. which included with a free 30 day trial period. I spoke with a Vonage sales rep and gave him all the information he needed and my credit card number to be used as guarantee back-up for payment, I wanted monthly billing sent to my home.
After we finished the sign up process, he said for the cost of just $.99 cents that is, I could get another line for fax or whatever I needed it for. He apologized for the .99 saying it was required for 911 service. I said OK, and he said they would send acknowledgment for my order via email and the service would start when I received my modem in the mail (5 to 7 days). Also that I should go to their websites and check the status of the installation process.
On the April 15, I went online to the Vonage website, I notice that on April 14, 2008 my credit card had been charged ($25.54) for various start-up fees and there was another charge to my credit card for $48.69 on April 15 for installation and monthly service fees for the second line.
I called Vonage customer service and told them that the sales rep said it would only cost 99 cents. This service rep pretty much accused me of lying and said she had never heard of such a thing. I said if it cost what they had charged my credit card, then I didn't want a second line. She asked if I wanted to cancel the second line and I said "yes I did." Later that day, I checked to see if my order had been corrected, I found another charge on my credit card for $39.99 to have the second line canceled.
That evening I called customer service and spoke to someone about what happened and he said I shouldn't have been charged for the cancellation. Also that he would submit for a refund on the second line installation charges. My Vonage account was credited fir $39.99, not my credit card. Then on April 27 my Vonage account was credited for the second line installation, again not to my credit card. So now I had a credit balance of $88.68 on my Vonage account.
On April 21, I received the modem and installed it and now my telephone line was activated. I wasn't real happy with Vonage sales and customer service but thought I would try it. I noticed a severe degradation in my cable internet service which Vonage uses as its telephone line. After trying a few thing suggested by Vonage technical service there was still the degradation for my internet.
I decided Vonage wasn't for me so on May 16, 2008 I called another carrier and signed up with them. They would notify Vonage and change my number to them. We went through a verification with another company that asked if I was requesting the switch and I confirmed it.
On May 19, when the new service started, when I went to disconnect the Vonage modem I called Vonage because I noticed the service was still on, their modem was still activated into my internet carrier and still degrading the service. I said I had cancelled their service and wanted to get an RMA to return the modem.
After 20 minutes of badgering me with all sorts of offers they told me there would be cancellation charges because their agreement with me stated such and that I couldn't return the modem because it had been used. I asked why the cancellation charges and she said because it was over 30 days and I had an agreement. I said "no it wasn't over 30 days because my service was never activated until April 21 and I cancelled on May 16."
The service rep was everything but pleasant. She kept telling me our contract specified all of this. I then told her I had no contract and never signed one and wouldn't have it this was specified. She then told me my cancellation charges would be $122.08. I said I needed to speak to someone else and she said she was a manager and that no one else was higher.
After continuing to tell her I needed to speak to someone else I was put on hold for about 20 minutes and finally someone in the accounting department answered and told me they couldn't help me because they were the accounting department and their computer did this when someone cancels service. I immediately went to Vonage website to see if they cancelled the account and a charge of $122.08 was already on my credit card.
So far Vonage made 4 charges totaling ($236.30) to my credit card that was supposed to be used for backup payment only. Out of the 4 charges only the first for $25.54 could be considered legitimate even though they told me no activation charges. My Vonage account showed no credits for the earlier false charges. I have all documentation to support what I have stated including the Vonage advertisement for the free 30 day stating to how to get a RMA to return the Vonage modem. This is outright fraud.
May 22 I called Vonage to get an RMA to send back their modem and they refused to give me an RMA. Their 30 free trial ad says I have 14 days to return the modem after I cancelled the service, I am documenting this they will later tell me I didn't return the modem with the 14 days.
DO NOT GET VONAGE!!! If you are keeping it forever like till you DIE go ahead because Vonage is awful to cancel! Well as I read down if you die your family will have to deal with these people. Now I will tell the whole world DO NOT GET VONAGE! I've been with them since July 2005.
Well my Cable company got me last week. I just could not pass a great all in one deal when I see one. So today I call Vonage to CANCEL because the cable guys are coming out tomorrow. It was awful. I even began to lie just so she would help me cancel. First I told her all the info she needed and then the questions came flying! Why do you want to cancel? Because I'm going with the cable company. Why did you go to the cable company? Why this? Why that? Why I ask (myself not her still trying to be nice) does she even need to know this.
If I wanted something else I believe I would have called for that not to cancel. So her next question was so why do you really want to cancel? So yes I started to lie to her I said, "Well you see I'm moving to my sister's house and we will be living with her so I don't need a phone she has one." Then she asked where does she live? Then the ** hit the fan I said, "You don't need to know where she lives. I just want to cancel." Yes I was getting mad. Being honest did not work lying did not work. So my husband was listening on the other phone and I said, "You can ask my husband WE WANT TO CANCEL."
So my husband said, "WE WANT TO CANCEL". Then she, "Asked do you want to transfer your service?" It took all I had not to curse or yell at her. But I calmly said I'm not stupid nor dumb if I wanted to transfer the service I would have called and done that.
Then my husband said, "WE WANT TO CANCEL." She says I quote "If you would like to cancel please say 'cancel'." I was thinking, "Are you ** kidding me? I was at my wits end with this lady. My husband said CANCEL. She knew he was pissed. Finally she said, "OK your account is now cancelled." Also I cancelled the credit card they have on file for my account. They are not going to treat me like I'm dumb and stupid then steal money from me too.
Screw me once shame on you screw me twice shame on me it's not happening. I will be sure to go to the BBB and let them know how we were treated. We are not dumb Americans and we do not need to be treated has if we are. If this is the way some Vonage reps. have to do their job :(
Shame on you, get a different job. No one could pay me to treat people badly just to keep them. I wish I would have recorded my call. I will not go through that ever again!! ALSO I found this on the BBB website. On March 27, 2007 Vonage company's membership in the BBB was revoked by the BBB's Board of Directors. Also the BBB processed a total of 7626 complaints about the company in the last 36 months.
CHINO, CALIFORNIA -- Back in December 2006 I purchased a Vonage router at Best Buy with an offer of a $100 best buy gift card and a $50 rebate check. I activated my service with Vonage on Friday, December 29, 2006 and by 4:00 p.m. that afternoon I made my first call. Sometime in January I mailed in both rebate forms with all the necessary paperwork, UPC and MAC id information. The last postmark dates for the rebates were February 15th and 28th, 2006.
Again, I mailed it out in January so that should not be a problem. In early may 2007 I received my $50 rebate check. Good. In early June 2007 I received a postcard that my $100 best buy gift card was "declined". Bad. On June 6th, 2007 I called the Vonage resubmit office at (800) 347-4017 and after a difficult time speaking with "customer care," I managed to get transferred to a floor supervisor. He managed to "resubmit" my rebate. It was an unbelievable challenge to get someone to help me.
I was told by the initial person that she could do nothing about this and when I asked to be transferred to someone who could do something about it, she said she could not transfer me. It was only through my persistence that she finally transferred me to the floor supervisor. So we left off that I should give Vonage 4 to 6 weeks to mail out my $100 best buy gift card.
Six weeks later... No gift card. Eight weeks later... No gift card. 10 weeks later... Nothing. On August 20th, 2007 I called the Vonage resubmit office and again after fighting my way passed the initial "customer care" rep, I managed to get a hold of Luke, a floor supervisor. I had to retell my entire story and he looked into the matter, and said, "I've escalated this matter so would you please give us 3 weeks to get this taken cared of." Fine!
On September 21st, 2007 I called the Vonage resubmit office, again, and after retelling my story to the "customer care" rep, and fighting my way to someone with higher authority I am transferred to John, a floor supervisor. Again I am told that "the matter would be escalated! Please allow 4 weeks for you rebate to be processed!" No, this time I ask to be transferred to someone above the floor supervisor, so I'm placed on hold. And no one ever picked up the line so after 20 minutes I hung up. Rude! Rude! Rude!
On October 11th, 2007 I called the Vonage resubmit office, again I have to retell my story, get passed the "customer care" rep, get transferred to a floor supervisor and this time I asked to speak with his supervisor. "Please hold while I transfer you to my floor manager." Finally I speak with Martin **, floor manager (employee # **) and he promises to "escalate" this matter to Phillip, account manager. Please call us back in 10 days. "10 Days," I said, "Yes," he said. "So call you back on October 18th?" I said. "Yes," he said.
So on October 19th, again I called the Vonage resubmit office, get passed "customer care" who did not want to transfer me, she did not want to transfer me at all. She said, "I can't do that sir." "Transfer me." "I can't do that sir." "Transfer me now!" So I get Jerry, a floor supervisor. I ask that he transfer me. "May I ask why?" he said. Here I go, with my story. So he says, "Sir, please give us 10 business days to wait for a response." Great, now it's 10 business days. So call back by October 26th. For what?
What am I calling back for? Why isn't my gift card in my possession 10 months later. Forget 10 business days, 10 business days have turned out to be 10 months. 10 Long and ridiculous months! October 29th, I called again. Spoke with Paula, customer care rep (employee #**). Nothing has been done to my account, there are no notes of my previous conversations and she said she would kindly escalate this matter. Ridiculous, just ridiculous.
PITTSBURGH, PENNSYLVANIA -- I signed up for Vonage back in December of 2006 I researched them for a little while and thought it was a better deal than Comcast at the time. So I went on the Vonage site and signed up. During the signup there is an authorization you had to authorize Vonage to roll the number from Comcast to Vonage. Standard practice between phone companies; what the authorization says is me the verified owner of the number authorizes the new company to take the number. This is an FCC law which allows me the consumer to move to which ever phone company provides better service and/or pricing without losing my number.
Vonage told us not to contact the current carrier because it could delay things and that the transfer will go through without a hitch. I did not have to contact Comcast and terminate because they wear already informed of the transfer. The number took about 7 days to become active on the Vonage service. After a couple of months my wife decided that she liked Comcast better and to avoid an argument I agreed to switch the number back. Since I wanted my own phone number and I liked the idea of Vonage VOIP service for my office I decided to add an additional number to my Vonage account before she switched our primary number.
So we did everything in reverse, we contacted Comcast and authorized the move of the number back and waited. They told us not to contact the other carrier because it could delay things. The number switched in about 10 days and everything seemed fine. Here is where it gets weird. I wasn't paying attention to the email about the Vonage invoices and just assumed everything worked as smoothly as when we switched to Vonage. Well about 2 days ago I looked at one of the Vonage bills and noticed that they were still billing me for both numbers.
I thought it was a simple clerical error and that they would rectify it. So now they admitted they know it's ported, they don't run it and yet they still billed me for it. So at this time I'm a bit angry because the logic is escaping them. They are charging me for a number they don't own and are aware they don't run. What's so hard to understand? Simple right? Wrong! I called them and got on the phone with their rep, and she said she needed to verify who I was to cancel. I kept my cool and answered her questions. She then came to the big question "Why are you canceling?"
Trying to be mature about this I explained to her the entire situation that although the number has been ported, they know it's ported, they were notified it was being ported, they did the porting, what's the point of calling you if I already authorized the porting? Crying out loud they already received my authorization through my new carrier. It's not like I'm still waiting for them to move it, nor have to authorize Vonage to let it go. It's already moved by my authorization that I gave Comcast.
She then paused, and said "well what I can do is credit you 50.00 or half the amount of the incorrect billing if you stay." I responded with, "why should I lose 50.00 of the 100.00 you robbed from me for? You incorrectly kept billing me for 4 months and now you want to keep 50.00 of the 100.00 that you should not have taken?" I said "no I want it all and if you cannot credit the correct amount terminate the account and I will deal with this legally."
She puts me on hold for 10 minutes and returned to say "are you sure you want to cancel?" I said "unless you credit me the entire amount that you incorrectly billed me for, yes terminate the account." To my amazement and utter shock she said that "there will be a 39.99 early termination fee for each phone number." One of which the they don't own and haven't owned for 4 months now. I responded with "this is going be the best legal and news story ever. Have a nice day."
So I am now in the process of filing paperwork with my attorney, credit card company, FCC, and every news outlet that will hear me. I think they have scammed thousands of customers on bogus policy that says you have to contact us for a roll over, when you have already contacted and authorized the new carrier to speak in your behalf. It's absurd and I bet if you look further into this I bet there will be a lot of 24.99 over billings they have over charged people for. This is not about the money with me.
SURLA, MINNESOTA -- It is too bad that the BBB does not shut this business down. I have tried to cancel me phone system and now they want me to pay $70.00 to cancel even when they cannot fix my phone. What should I do?? My phone has stop working after talking on the phone. No one seems to care that I am paying a bill for something I am not using.
MISSOURI -- They're trying to ding me with cancellation fees. I am dropping Vonage service as it really sucks. Poor sound quality, frequent service interruptions. They failed to meet their end of the bargain. The issue is that I have the original paperwork that I was given when I enrolled. I specifically asked about early termination fees. After some back and forth talk I was given a contract that exempted me from the fee. Vonage is refusing to honor this contract. Want VoIP? Run from Vonage!!!
BATON ROUGE, LOUISIANA -- The customer service I received through Vonage has been a nightmare. I am a generally calm and friendly person, but the reps at Vonage pushed my blood pressure up and they really almost got a good ol' cussin. I was blown away at how the reps treated me like I didn't have any common sense, made canceling a nightmare, and added extra fees wherever they could.
I would definitely NOT recommend them to anyone. The service was fine, but if you ever plan on canceling or moving or anything else that requires customer service, FORGET IT! It is also a principle issue: If I am spending my hard earned money with your company, I deserve to be treated with respect and not robbed by extra "fees" that were previously never mentioned. RIP OFF!!!


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Watertable Map
202 E. Pratt St. (South St.)
410-685-8439 | Make Restaurant Reservations | Menu
Now that you know where you want to enjoy a meal, it's time to find the restaurant. Print out this Watertable map and take the driving directions with you so you can locate the restaurant easily.
Find out which restaurants and chefs top the list of GAYOT's 2016 Annual Restaurant Awards.


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Pet Sitter in Airdrie
Hello! My name is Brooke, I am 20 years old. I absolutely love animals and I have been around them my whole life. I own two cats and two dogs all are extremely well taken care of. Therefore, I am able to provide the same amount of love and care for your animals as I do for my own pets! My comprehension of the needs of pets, especially those of dogs, is outstanding from feeding them food with the right nutrients to walking them, I know it all. Moreover, I possess knowledge of vaccination schedules, therefore, would be able to effectively manage the appointments with the vet if necessary. I am very friendly and dependable and you can rely on me to provide excellent service! I hope to hear from you soon! I am very comfortable with all types of animals, I absolutely adore all animals. I worked at a veterinarian office for about a year and a half so I am very good with dogs and cats. I have also been with animals my entire life, I have had big dogs (I currently have two) and cats (I currently have 2). I have pet sat for many friends and families and I always love doing it!
Pet Sitter Details
|Email Address
|Phone Number
|Years of Experience
Small Mammals
Exotic Pets
Pet Feeding
Pet Sitting
Overnight Care
Notes made here will only be seen by you. If you want to message the owner of this listing
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text: Batman (Earth-Two)Edit Without FirearmsEdit Bob Kane's Original Batman Concept.Bruce Wayne of Earth-Two.An aged Bruce Wayne of Earth-Two as the Gotham City Police Commissioner.Design for the New 52.The New 52 Batman of Earth-2.Add a photo to this galleryWith FirearmsEdit Add a photo to this gallery Retrieved from "http://batman.wikia.com/wiki/Batman_(Earth-2)/Gallery?oldid=101635" Ad blocker interference detected! Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers Wikia is not accessible if you've made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected. Categories: Gallery Add category Cancel Save


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Defining Report Datasets for XML Data
Reporting Services provides a data processing extension that supports report data retrieval from an XML data source. Reports can use data from XML documents and Web services, or embed XML in the query. There is no built-in support for retrieving XML documents from a SQL Server database. A Reporting Services dataset includes a data source, a query, and a collection of fields.
For step-by-step instructions about how to configure the data source and dataset, add fields to the report layout, and create a report that displays the XML data retrieved from an XML Web service, see Tutorial: Using XML Data in a Report.
To retrieve XML data in a report, create a data source with a connection string that specifies a URL to a Web service or XML document. You can also create a data source with an empty connection string and embed XML data in the dataset query.
Each XML data source must have the following characteristics:
Data source type must be XML. Reporting Services provides an XML data processing extension to retrieve and process the data in a report.
Credentials must be configured for Windows integrated security or no credentials.
Stored and prompted credentials are not supported. Remember that if you disable Windows integrated security, you cannot use it to retrieve data. If you specify stored or prompted credentials, an error will occur at run time.
If you select no credentials, Anonymous access is used. Make sure that you have defined the unattended execution account for the report server to connect to an external data source. The XML data processing extension does not pass credentials to the target URL or the Web service; the connection will be unsuccessful unless you have defined the unattended execution account. For more information, see Configuring an Account for Unattended Report Processing.
The connection string must be a URL that points to the Web service, Web-based application, or XML document available through HTTP. XML documents must have the XML extension. You can also use an empty connection string for XML data embedded in the dataset query.
The query must return XML data. For XML documents, you can provide an element path using XML syntax similar to XQuery, as described in Element Path Syntax for Specifying XML Report Data. For a Web service, you can provide a <Query> element that specifies a method to call or SOAP action. You can leave the query empty and use the default query if the XML data source has a hierarchical structure that produces the data that you want to use for your report. XML element node values and attributes retrieved when the query runs map to the dataset fields you use in your report.
You must use the generic query designer to create the query. The query is not analyzed to identify parameters; therefore you must create parameters through the Parameter tab on the Dataset dialog box. For more information about query syntax, see XML Query Syntax for Specifying XML Report Data. For more information about the generic query designer, see Query Design Tools in Reporting Services.
The following examples illustrate the connection string syntax for a Web service and XML document, respectively. The file:// protocol is not supported.
|XML document type
|Connection String Example
Web service
XML document
Embedded XML document
For more information about defining a data source, see How to: Create or Edit a Report-Specific Data Source (Report Designer).
A dataset includes a query, which is the command text that runs against a data source to retrieve a specific result set. The result set maps to the collection of fields in a dataset. You can also set filter values on the dataset to limit results returned from the data source. The possible values for a dataset query for a data source that is type XML are shown in the following table.
|Dataset query
Use an empty query to create a default result set. The default query is created by reading the data source and traversing the XML node hierarchy to the first leaf collection. The result set includes all nodes with text values and all node attributes along that path. Columns in the result set are mapped to fields for the dataset.
An element path
Specifies the sequence of nodes to use when retrieving XML data from the data source.
An XML Query element
An XML query specification with the following optional elements.
Use the XML Query element to specify namespaces or the IgnoreNamespaces attribute in the XML ElementPath to ignore them. For more information about the XML Query element, see XML Query Syntax for Specifying XML Report Data. For more information about element path syntax, see Element Path Syntax for Specifying XML Report Data.
Using the http protocol, the server must return XML data or the XML data must be embedded in the XML Query element. If you refer to an XML document directly using the http protocol, the extension must be .xml. You must know how to create an XML query that retrieves all the data you need. If you do not specify an element path, the default behavior for parsing an XML document is to select the first available path to a leaf-node collection in the XML document. If the XML document includes additional paths to other sibling leaf-node collections, those nodes will be ignored unless you specify a path in your query. For more information, see Element Path Syntax for Specifying XML Report Data.


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"This is a fabulous place to stay. The house has everything you could want and is absolutely huge. Everything lovely and clean and gayle a pleasure to deal with. Thanks for a great stay. Jo"
Stunning Gold Coast canalside mansion with views to Surfers Paradise skyline, minutes walk to beach.
Stunning Gold Coast canalside mansion with views to Surfers Paradise skyline, minutes walk to beach.
Aujourd'huiMember since
octobre 2015
Cette personne est un supermembre. Elle a déjà échangé sa maison, répond rapidement aux demandes ou son annonce a été vérifiée par l'un de nos moyens d'authentification. Contactez-nous pour en savoir plus.
L'identité de ce membre a été vérifiée grâce à l'un de nos moyens d'authentification
Vous voulez partir en vacances dans des propriétés comme celles-ci? Commencez tout d'abord par inscrire votre propriéte.
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- 4 chambres
- Couchages 8
- 4 salles de bain
Notre maison
The Isle of Capri is a unique island gem situated on the sunny Gold Coast in Queensland. Our home is within walking distance to cafes, bars, clubs and the world famous Surfers Paradise beach. Both modern and luxurious with every convenience imaginable, flat screen Cable TV's in all rooms, even in the home gym. Italian designed state of the art kitchen, with butler's pantry and every appliance you could imagine, if you fancy whipping up a gourmet meal, or choose to dine out at the vast selection of world class variety of options available.
Imagine yourself lounging on the outdoor daybed with gorgeous views up the canal and the spectacular hi-rise skyline of Surfers Paradise, then enjoying a dip in the crystal blue pool, whilst listening to the relaxing sounds of the various water features in the gorgeous landscaped gardens surrounding our home. Or, you may prefer to visit the theme parks, rainforests, or cruise the canals and islands. Whatever you choose to do, at the end of the day our beautiful home awaits to wrap you in the luxury you deserve.
The Gold Coast has literally so much to offer - beaches, world class and famous surf spots, you may spot the pods of dolphins whilst kayaking, or stand up paddle boarding (from the jetty out front of our house anyone?), jetskiing, boating, sailing, fishing (again from our jetty!).
Verdant mountains just 30 minutes away with their gorgeous rain forests and waterfalls, hiking, cycling, running tracks, restaurant hopping, shopping. Cosmopolitan Brisbane CBD only 1 hour north, a very urban centre, and extremely hip with many cultural pursuits to explore. Also worth a visit is the UBER cool Byron Bay only 1 hour drive south.
We also have a holiday home on the beach in magical Wooli, approx 2.5 hours south on the Pacific Coastline, that is available for swap as well.
Please feel free to ask me any thing else I may have forgotten!
- Résidence principale
- Jardin
- Balcon
- Piscine
- Femme de ménage
- Wifi
- Télé par câble
- Gym
- Climatisation
- Pas d'animaux
3 des comptes endus
"Gayle and Mike were perfect hosts and made the trip extra special. Their beautiful home is fully equipped with everything you would ever need. A walk to the shops and beach - all in beautiful surroundings. Mandy the housekeeper was also very helpful and had several good suggestions for places to eat and visit. We hired a car which enabled us to visit further afield. We certainly hope to return to this beautiful part of Australia again. "
"We had an amazing stay at Gayle's home. The pictures just don't do the home justice. It is absolutely stunning in every detail. And a great deal of love, care and investment have gone into making it a stunning property. Gayle has been wonderful to deal with from the start, and Mandy gave us a wonderful introduction on arrival. The location is absolutely stunning. Our children even managed to catch four fish just out the back of the house! We returned to a well cared for home, and the swap was just superb. Highly recommended swappers. Thanks so much for a wonderful holiday!"
Apprenez plus sur nous-mêmes
- We are a couple with adult kids residing around the globe
- We are now retired entrepreneurs with time to travel
- Love to travel and collect unusual decor for our homes
Destinations idéales
- N'importe où
- Récemment modifie:
- White
- Flexible
- Green
- Disponible
- Red
- Indisponible
Where is it?
Votre Quartier
- Restaurants
- Cicchetti - cool edgy Italian, and so many, many more
- Bars cool
- Edgewater on the waterfront, amazing cocktail bars, cafe's
- Cafés sympas
- Manola's Bros - deli and awesome coffee and so many more to choose from
- Cure shopping
- Surfers Paradise on your doorstep, shopping malls only minutes away
- Un peu de culture
- Gold Coast Arts centre within walking distance
- Promenades au parc
- Surrounded by parks, beaches
- Un peu d'exercice
- Various gyms etc including home gym
- Randonnées d'un jour
- Theme parks, Byron Bay, Brisbane, Mountains all within one hours drive
Découvrez aussi
Surfers Paradise, Queensland, Australie
In the center of Surfers Paradise. No Need for a car its a 5 minute walk to the beach and Cavill Av in Surfers, with lots of shops and restaurants, bars,...
Surfers Paradise, Queensland, Australie
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Surfers Paradise, Queensland, Australie
Beautiful Surfers Paradise where temperatures in winter are around 20 Celsius. Close to all the shops and nightlife walk to a restaurant or coffee shop. Fish...


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What To Expect
Come aboard one of Jamaica's finest catamarans and sail the turquoise waters of the Caribbean. Join the crew on board for what will be an entertaining and fun-filled adventure. The Catamaran will take you sailing to the best swimming and snorkeling spots on the harbor. View the fascinating underwater ecosystem of one of Jamaica's Marine Park. Then it's on to the world famous Dunn's River Falls. Have a climb or just sit and bask on the beach.
Hotel pick-up
Meals and drinks unless specified
Personal expenses
Tips and gratuities
Children below 3 years old are free of charge.
Casual wear is recommended.
All our card payments are protected by thawte to give you peace of mind.


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Alice Moore (Alice Moore Miller)
BiographyNew York, New York, USA
Alice Moore was born on November 23, 1915 in New York, New York, USA as Alice Moore Miller. She was an actress, known for Woman Against the World (1937), Shopgirl's Evidence (1938) and Fighting Lady (1935). She died on May 7, 1960 in Washington, District of Columbia, USA. Read more... <


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Ex-BlackBerry CEO Thorstein Heins & soon-to-be ex-creative director Alicia Keys from last March.
BlackBerry has confirmed it is ceasing its year-old relationship with "global creative director" Alicia Keys, the "Girl on Fire" singer who apparently wasn't able to help the smartphone maker catch fire itself.
In a statement issued to the Crackberry blog, BlackBerry states: BlackBerry and Alicia Keys have completed our year-long collaboration. We thank Alicia for her many contributions including providing creative direction for the BlackBerry Keep Moving Project which attracted more than 40 million visits, advocating for women in STEM and launching the BlackBerry Scholars Program. We have enjoyed the opportunity to work with such an incredibly talented and passionate individual.
+ ALSO ON NETWORK WORLD: 33 Best/West Celebrity Tech Moments of 2012 +
Tech companies giving celebs fancy titles has been all the rage in recent years (Lenovo recently named Ashton Kutcher its newest product engineer and Lady Gaga has put her inventiveness on display at events like CES for Polaroid as its creative director). But BlackBerry is taking a decidedly less glamorous approach to its comeback these days, under company fixer/CEO John Chen. The company's recent headlines, for example, include a move to hand over some manufacturing to Foxconn so that BlackBerry can focus on software.
Meanwhile, we'll need to keep our eyes on TMZ and PerezHilton to find out what smartphone Keys is wielding next...(a SCANDAL erupted last February when Tweets from Keys' Twitter account appeared to come from an iPhone...but she claimed she was hacked!)


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Each month, Rated People connects over 50,000 homeowners with quality tradesmen - simply enter your job details in the form above to get started.
We'll match your job to the relevant tradesmen in your area - those interested will pay to see your contact details and call you to quote.
As each tradesman expresses interest in quoting on your job, we'll send you their profile and ratings to help you choose the right one for you.
After the work is complete, return to the site and rate your tradesman based on their quality of work, reliability and value for money.
Gardener / Landscape gardeners
Added 07/06/2017
Services required: hedge trimming Approximate length of garden: more than 20m / 60ft I would...
Tree Surgeon
Added 12/05/2017
Conifer needs trimming height and width
Painter / Decorator
Added 10/01/2017
To fill in some cracks and then paint the whole exterior of my house and outbuildings
Added 05/10/2016
bungalow needs chimney stack repointing
Gardener / Garden Designer
Added 22/07/2016
Property just purchased. Lawn 60m x 20m need cutting and some bramble to rear of garden cutting...
Added 06/03/2015
I would like a pre purchased chimney cowl fitted. Essentially man with long ladder and a head...
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Red Hot Chili Peppers The Getaway Men's White T-Shirt
Official Band Merch
(approx. $13.45 or €11.97)
was £14.99
- Only 2 left in stock - order soon!
- No Worries 14-Day Exchanges
- Official Merchandise
Fast Delivery by Royal Mail (3-5 Days)
Start by selecting your size
Product Info
Celebrate the Red Hot Chili Peppers' latest album, The Getway with this awesome tee! Featuring the album artwork, a painting by Kevin Peterson titled 'Coalition II', it sees a bear, a little girl, a raccoon and a raven strolling along graffitied streets - a must have for any fan of these rockers! Official merchandise.
- Machine Washable at 30°C
- 100% Cotton
- Product Type: Mens T-shirt
- Product Code: 92128