text:
The sight of a swallow-tailed kite is unforgettable: a
black-and-white raptor (bird of prey) with a deeply forked tail
soaring through the summer sky.
After spending the fall and winter in South America, kites
arrive in Florida in early March to breed. They build nests of
small sticks woven with Spanish moss, preferably in tall cypress
and pine. These trees emerge from a canopy of prey-rich woodlands,
like those of swamps and savannas. Highly social for a raptor, they
nest in loose colonies and often forage in small flocks.
Although the historic range of swallow-tailed kites extended up
the Mississippi River drainage as far as Minnesota, populations had
plummeted by the early 1900's. Today, kites occur mostly in
Florida, although they may be found in six other southeastern
states. Their greatest threat is habitat destruction; in south
Florida, they are often forced to nest in flimsy Australian pines.
Wind often causes nests to fail.
Part of what awes you is the bird's aerial grace as it swoops
and twists over the trees "hawking" insects.
The kites eat all kinds of insects and small animals, including
frogs, anoles and snakes. By early July, they begin to gather in
large communal roosts for the migration back to South America. The
future of swallow-tailed kites depends on protection of lowland
forests throughout their breeding range.
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text:
Two things new to report:
- I created some firmware for the SG5 Robotic Arm from Crustcrawler. This is, by the way, a pretty nice arm even though it comes with no software at all. Since it uses a BS2P for it's brains, I wrote a command processor for it to allow anyone to control the arm through simple commands via the serial port of their computer using nothing more than hyperterminal. It's simple really, you just send commands to the indifidual joints with the angle that you want the joint to travel to. The first letter of the joint is used as a prefix so to send the elbow joint to 90 degrees, you just send a 'E90', same for the wrist, gripper, base and shoulder. In addition, since the serial controller that the arm uses is a 16 channel controller and the arm only uses 6 of the channels, you can also send a raw command to any of the other 10 channels by sending something like this: 0123 would send channel 0 to position 123. the 123 is NOT an angle but is the actual value sent to the controller which happens to be approximatly 123 thousandths of the way between the low limit and the high limit (250 being the usual low and 1250 being the usual high). You can also set the ramp speed and calibrate the arm so there is a reasonable expecation that when you command a joint to a given angle, it will be reasonably close.
- I've also created a program, written in Visual Basic to sequence the arm so that the arm can do something interesting. It adds a delay command to allow a joint to move before the next command is sent. It also allows comments (VB style) to be placed into the sequenced data. It is still primitive but it allows you to create sequences of commands that can be repeated and that can be saved for future runs. I'm planing on adding some sensor to the arm, so this program will eventually be able to sense three things, IR range, CMUCAM and flexiforce pressure sensors, will allow us to detect objects, measure the distance to the object and control grip pressure.
At some point, I hope to be able to say 'Find the beer can, pick it up and drop it at 111,123,123 coordinates and have the arm use the amera to find the can, send appropriate commands to the arm to position it and pick it up with just enough grip to lift the can. This will take some doing as the integration of the sensors into the arm controller will be interesting to say the least. Not to mention that my math skills will have to take another beating, but hey, that's the lot of a robot engineer.
I'm hoping the folks at Crustcrawler will add my software to their arm, but so far it doesn't look like it's going to happen. Oh well, I need the software anyway, so I have no problem writing it. Anyone interested can email me at email@example.com for details.

subset: commoncrawl


text:
Help connect one another's blogs to facebook.
Follow a networked blog that follows you.
Members: 45
Latest Activity: Jun 3, 2015
IF YOU HAVE NOT NETWORKED YOUR BLOG YET HERE IS THE LINK: http://apps.facebook.com/blognetworks/index.php?ref=ts
Jeanette Huston @ Women's Intuition
I would love to increase my readership as well. I am finding it a bit difficult. I do like coming on to the site and reading other blogs. I have found some great blogs. I normally keep track of the blogs that I join and try to comment on them at least once every other week until I just never hear from them. I love having tons of blogs to read and respond too. Cynthia http://www.richlymiddleclass.com/happy-birthday-giveaway
Good morning! I'm looking for Networked Blog follows..
Thanks...I'll return the favor..
Here is my Networked blog address.
fan page is http://www.facebook.com/pages/Dawns-Delights-Studio/179136285436308...!/pages/Dawns-Delights-Studio/179136285436308?sk=wall
Mommy Freebies, coupons and Advice on using coupons.
Today we have a KIDS EAT FREE coupon for Chilis Resturant.
Check us out at www.reasonablyless.com
Hi all, I am a young mother .. I have always had a creative side but never had a medium to show my creative side.. until now .. I love to express myself through many mediums including painting ..
Please visit and follow my blog to see more to come
I would love to meet new bloggers and will follow back!
I blog about recipes, cake/cookie/cupcake decorating, printables, giveaways, education, children, technology and pets (pet treats)--basically about everything. :)
My blog: http://berksgirl.blogspot.com
Twitter: http://twitter.com/berksgirl
Like on Facebook: http://www.facebook.com/pages/Berks-Girl/106482049431313
Add me as Friend on Facebook: http://www.facebook.com/people/Berksgirl-Lisa/100002130148094
Networked Blogs: http://apps.facebook.com/blognetworks/blog/berks_girl_sweets_eats_l...


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The hat ?
Susana Ms Heide 3/21/2005 1:53:04 PMBRILLIANT portrait!! Perfect lighting and very interesting subject! #227499
She-She Killough 12/26/2005 11:49:11 PMYou know I love ALL your work Thomas but I think (hard to say!) I especially like the images with the writing in front and back? How do you do that? I am a photoshop rookie! Is it combined photos with PS? I am barely learning layers. Would greatly appreciate your input. LOVE your work. Are you currently in Denmark?
Uploaded on 3/21/2005 1:38:24 PM
Camera: Canon EOS 20D Digital SLR Camera
Copyright for this gallery photo belongs solely to Thomas Joachim Rockall Muus Stensballe. Images may not be copied, downloaded, or used in any way without the expressed, written permission of the photographer.
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text:
| WMU News
KALAMAZOO—Kalamazoo College head volleyball coach and newly published author Jeanne Hess will present 2013's first installment in the Keystone Community Bank Breakfast Speaker Series at Western Michigan University.
Hess will speak at 8 a.m. Friday, Jan. 25, in 2150 Schneider Hall, home of the Haworth College of Business. Her presentation is titled "Sportuality and our Community."
Jeanne Hess
Hess's book, "Sportuality: Finding Joy in the Games," is an examination of sports at all levels, focusing on how sporting life reflects our cultural beliefs. Whether an athlete or a fan, Hess says people can bring the joy of athletics to everyday pursuits.
The event, which is free and open to the public, begins with breakfast at 7:30 a.m. Reservations are required and can be made by contacting Kayla Hunt at (269) 387-6059 or firstname.lastname@example.com. Free parking is available in the Fetzer Center parking lot.
The 2012 volleyball season at Kalamazoo College marked the 29th year with Hess as head coach. She has led the team to five Michigan Intercollegiate Athletic Association championships and five National Collegiate Athletic Association appearances. Reaching 500 wins in 2011, Hess now ranks among the top 30 NCAA Division III coaches for career victories.
Hess earned her bachelor's degree from the University of Michigan in 1980 and her master's degree in physical education from WMU in 1985. In April 2010, she was inducted into WMU's Alumni Honor Academy for Human Performance and Health Education.
In addition to coaching volleyball, Hess serves as professor and chair of the Department of Physical Education at Kalamazoo College. She is also the director of the Kalamazoo College Athletic Fund and has served as an assistant in both the women's basketball and softball programs as well as serving as associate chaplain.
Other upcoming Keystone presentations
- Feb. 22: Dr. Hal Jenson, M.D., founding dean of the WMU School of Medicine
- March 22: Lisa Garcia, director, WMU Business Connection
- April 26: Dan Gaydou, president, MLive Media Group
- May 31: Bill Rose, president and chief executive officer, Kalamazoo Nature Center
- June 28: Dr. Sharon Carlson, WMU director of archives and regional history
The Keystone Community Bank Breakfast Speaker Series provides an opportunity for the local community to hear top business leaders and WMU faculty, alumni and friends of the Haworth College of Business discuss current topics of interest to the community.


text:
An East Flat Rock woman was charged with misdemeanor death by vehicle Thursday, a week after troopers say she was driving at a high rate of speed when her car struck a man on a moped who later died of his injuries.
An East Flat Rock woman was charged with misdemeanor death by vehicle Thursday, after troopers say she was driving at a high rate of speed when her car struck a man on a moped who later died of his injuries.
The class A1 misdemeanor charge is punishable by up to 60 days in jail for someone with no prior convictions.
Trooper Joshua Henderson estimated Mary Geouge, 61, was traveling about 80 mph westbound on Highway 176 on the morning of July 16 when her Lincoln struck the moped, ran into a utility pole and then hit a parked car in front of the General Electric plant in East Flat Rock.
The driver of the moped, 24-year-old Christopher "Adam" Jackson of Saluda, was wearing his helmet at the time, Henderson said, but was launched into the air upon impact. Jackson was airlifted to Mission Hospital with a head injury. He died of his injuries on Saturday.
The speed limit for that stretch of road is 45 mph.
According to state law, a person commits the offense of misdemeanor death by vehicle if the action of the person unintentionally results in the death of another and if the person was violating a state or local law, other than impaired driving.
Highway Patrol Sgt. B.E. Hipp said troopers decided to charge Geouge with misdemeanor death by vehicle after discussing the case with the district attorney's office. Higher charges of felony death by motor vehicle or vehicular manslaughter require other factors that have not appeared in this case, Hipp explained.
Geouge was not driving impaired, which ruled out a possible felony conviction. District Attorney Greg Newman said the evidence they have now also doesn't suggest Geouge was texting behind the wheel or engaging in other distractive behaviors that would prove gross negligence or recklessness to warrant a manslaughter charge.
"We haven't heard anything that would support those kind of charges," he said, but "we don't know everything yet. If more evidence is forthcoming, then the officers know that they can file additional charges."
Excessive speeding is a misdemeanor under North Carolina law.
"We tend to think there was some medical reason" that may have led to the wreck, Newman said. "She (Geouge) doesn't recall a lot of what happened."
The case is still under investigation.
Jackson was a native and lifelong resident of Henderson County who had a passion for cooking and was a "great friend to anyone that needed an ear," according to his obituary.
His friends and family will gather at the Chapel in The Pines of Jackson Funeral Service, 1101 Greenville Highway, at 4 p.m. Saturday to remember Jackson and the time they had with him. The family will receive friends two hours prior to Jackson's celebration of life service in the chapel.
Geouge could not be reached for comment.
Reach Weaver at firstname.lastname@example.com or 828-694-7867.


text:
Strategic Tech Slideshow: Mobile Apps: 10 Things Every CIO Should Know
Mobile applications are all the rage right now in the technology industry. Every time Apple gets a chance to talk about one of its iOS-based devices, the company also announces a new application-download milestone it has hit. And Google fans, always hoping that their favorite company will take down Apple, like to tout the growing number of developers who are moving to Android to create new applications for them. All told, ABI Research predicted in April 2011 that 44 billion mobile apps would be downloaded by 2016. For most CIOs, though, the allure of mobile apps isn't so great. There are still many IT executives we speak with who see such applications as potential security and productivity holes that have no place in the enterprise. But not all mobile apps are created equal. Although there are major issues that can be associated with them, they can also deliver several important benefits to your company that you may not be not taking advantage of right now. Here are 10 things, good and bad, you need to know about mobile apps.


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While American Gamers spew obscenities, annoying noises, and even slurs in online gaming, UK Gamers seem to focus more on supportive communication, eloquent team play, and a more cooperative spirit.
I'm a proud American, and we generally do not apologize for who we are, what we stand for, or HOW WE GAME!
Red White and Blue baby. Oh Wait, those are the same colors of the British flag. I wonder if there's a correlation...
I've only had minimal experience playing with UK players and yes it was a positive experience; however I've talked with people who swear NEVER to play with them on any online game because of their "we're better than everyone" attitude.
Other European players I've had mixed experiences; women love us and men hate us...
As an English person, I can say that this is total BS. Both are as bad as the other. I've met plenty of pleasant American people over Steam, PSN and XBL, and far more that are as described in this article. However, I have also met loads of chav (English noun. Google it.) arse holes from the UK. Most of them are northern from my experience.
<looks at UK gamers> Have a cookie :)
<edit> http://www.youtube.com/watc...
<looks at US gamers> <shrugs> probably just their accent
That's your opinion piece? Citing just your personal experience in pretty much one paragraph for Americans and one for UK? This could have been left to twitter or something of the like rather than wasting time with a whole blog post on it. The relevance of it is just as relevant of my comment here, only I'm not writing it to express something to the world, just to the author of this worthless opinion piece intended to rile up people because he says Americans aren't as sophisticated as someone else.


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homesbycampbell needed a new t-shirt design and created a contest on 99designs.
A winner was selected from 205 designs submitted by 51 freelance designers.
I am looking for t shirts pertinent to the theme for the grand opening of our store: "Things that may cause traffik"
Foot Traffik - http://www.fttraffik.com
the aforementioned website contains the logo that I would like to work with, but I am open to any and all variations - we want you to have fun with it. One idea that we had was the use the two middle f's (one upside down, one rightside up) with the traffic light and sneaker in the middle.
Foot Traffik is an undergound sneaker store in the greater Boston area and we are looking to incorporate a t shirt line into our store. The brand will fall under the category of urban/couture and will ideally be unlike anything that anyone has ever seen before. We are also open to shirts with cool catchphrases, particularly around the sneaker or traffic light theme as we will be carrying Nike SBs.
If we like your design, even if it is not the top one, we will definetely consider making an offer.
Designs are ideal, but catch phrases - if extra creative will be considered as well. Feel free to use the traffic light.
Best of Luck!
- Different variations of Foot Fraffik or Traffik or the two Fs used in the logo (one upside down, one right side up)
- We would definetely be open however to no mention of Foot Traffik at all with the logo on the back as long as it aligns with our theme of underground/urban with a hint of couture
- If anyone has any ideas for packaging designs to go along with the t shirts, rather than putting it in a simple shopping bag it would be greatly appreciated and will increase your chances of winning. Ideas and designs to support them are welcome and compensation can be discussed. I want to give customers an experience and feel as though the packaging will be a pivitol par of that.
- If you go to the following website, you will get an idea of what i am talking about. this guy's store revoles around the bakery theme and this is how he packages his t shirts...
- http://www.johnnycupcakes.com
use of the term "grand opening"


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|Episode Description
|Wednesday, Apr 3, 2013 - 2:00 AM
Tonight on Nightly Business Report - Stockton, California is now under bankruptcy protection and the focus will be on whether the city will meet its pension obligations. We take a look at the nation's growing pension crisis. And, what should you do when it comes to investing in tech?. D
|More on WORLD (MT)
|No upcoming shows in database


text:
In real-life, Robert Downey Jr. doesn't possess superhuman strength, genius intellect or that famed power suit.
But Iron Man, his on-screen Avengers alter-ego gifted with his body, brains and superhero wardrobe, isn't lacking – and fans of the franchise agree.
According to data collected on the movie's Facebook page, 37 percent of fans polled would most like to be Iron Man (identity: Anthony Edward "Tony" Stark) if they could transform into any Marvel superhero.
RELATED: Captain America and Thor Land in New York
Runner-up: Captain America (played by Chris Evans), who earned 19 percent of the votes, followed by Thor (played by Chris Hemsworth), in close third at 17 percent. Scarlett Johansson's body-suit sporting Black Widow received 13 percent of the vote, and, in last place, 11 percent said they wish they could bulk up into the Incredible Hulk like Mark Ruffalo.
The film, which arrives in theaters May 4, is the sixth installment in the Marvel Cinematic Universe. And for die-hard fans, a movie marathon might not be enough – 41 percent of those polled on Facebook said they planned to see the movie more than twice.
Chime in – if you haven't already – here!
Robert Downey Jr.'s Changing Looks


text:
Review | Author Bio | Read an Excerpt
Ed Dunlop's Bio:
Ed Dunlop is an evangelist who has ministered to children and young people since 1975. He uses a variety of presentations including ventriloquism to present the message of the gospel. In the 1990s Mr. Dunlop published his first novels for young people as another way to reach them with the truths of scripture. He and his wife have three children.


text: Well, OK then. The fact that the child is not wearing a red hood already differentiates one story from the other. And there's the bear. Not a wolf, mind you, but a big, white bear. As the rosy-cheeked girl in Alessandra Lecis and Linda Wolfsgruber's new book I Am Not Little Red Riding Hood is so keen to remind us, her story has nothing to do with the Grimm (or Perrault, depending on the translation) fairy tale. Yes, she has a red scarf, and she takes a basket into the woods, but that is the end of it. This is her story.


text:
Aurora Colorado Theater Arts
Learn about Aurora, Colorado theater arts options. It's a smart idea to compare all available schools in your target area, as well as consider taking some of your elective courses online. Check with each school below for assistance with screen acting certificate program requirements, degree prerequisites, and course registration. You may request Aurora, Colorado theater arts information from several different training programs below, without making a commitment.
Think about what career is best suited for you, and where you want to study. Request more information now.
Think about what career is best suited for you, and where you want to study. Request more information now.
Think about what career is best suited for you, and where you want to study. Request more information now.
Get info about Community College of Aurora theater arts, and registering for discussion sections and department seminars. Which college degrees give you the best chances of entering a successful career path after graduation? Whether you are considering an associates or a bachelors degree, your educational investment may pay off with a rewarding job, or an in-house promotion. If you choose the theater program, taking stage acting classes for example, you may attract competitive starting salary offers, as well as find companies recruiting on-campus that demand a high level of technical ability and performance skills. Check with the registrar's office for an updated schedule of improvisation classes, registration deadlines, and a list of theater program degree requirements.
Not all people working as actors in film, television, or theater are professionally trained. For example, Bob Hoskins didn't have any formal training before taking up screen acting. Universities may offer drama programs derived from the system of Constantine Stanislavski, which was popularized in America by Lee Strasberg and Stella Adler. Regardless of a school's approach, theater students should study human emotions, character interpretation, singing and modern dance.
While most theatre companies rehearse only one new piece of theatre at a time, and then perform that piece for a set run, repertory companies often rehearse multiple shows at once. Repertory theatre involves a group of accomplished actors, and relies more on the reputation of the group, rather than on an individual star performer. Further, actors who have worked together in several productions can respond to each other's nonverbal cues without relying as much on external direction or adherence to theatrical conventions. Please use the form above to request admissions info for Community College of Aurora.


text:
GIFT WRAP BOOK by Pepin Geometric
No ordinary gift wrap!
Your discount will be applied.
Ready for shipping
Pepin's gift and creative paper books all contain 4 pages of introduction and 12 large sheets of very high-quality wrapping paper. They can easily be removed from the books by tearing them along a perforated line.
The wrapping papers are folded to fit into the book; when removed and opened they measure 50 cm x 70 cm (19½ inch x 27½ inch; a standard size for gift wrapping papers).
Depending on the theme, we have selected a suitable light-weight paper quality. For example, papers with designs in gold, silver or bronze are printed on silky art paper on which the inks show to their best advantage. Designs with an antique or hand-made feel are printed on high-quality creamy offset paper.
PEPIN® papers make your gift package look very special. In addition, our papers are suitable for scrap booking and all sorts of craft projects.
Each volume contains 12 different, exceptional designs.
Dimensions: 25 x 34.5 cm or 10 x 13.5".
Languages: German, Dutch, English, Italian, French, Spanish, Chinese, Japanese
|Pepin Press
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text:
Savvy Savings Tips
A recent survey conducted by the American Savings Education Council (ASEC) revealed that 77 percent of Americans are concerned about the impact of the economy on their personal finances but they are not necessarily changing their saving habits as a result. In fact, a third of the survey's respondents reported that they don't have a savings plan or a "rainy day" fund to cover expenses in the event of economic downturn, job loss, sickness or other emergency.
Managing your money well requires a balancing act between spending now and saving for later. It's important to commit to spending within your means while continually saving for the future and staying out of debt. Saving is fundamental to healthy money management behavior and is an important skill for consumers of all ages to learn. Make saving a priority in your life with the help of these tips:
Save for a goal. If you are not frugal by nature or are struggling to earn money, it may be difficult for you to save just for the sake of it. Instead, to help keep you motivated try saving for a specific goal such as buying a home or car, planning for retirement or paying for college tuition. Create a timeline, including the amount you need to save each month to reach your goal, and track your progress. Post a picture of your goal next to the timeline to create a visual reminder of why you are saving. Sign up for Indiana Saves, powered by Purdue Extension, to help keep you accountable to your goals.
Save automatically using direct deposit. Many employers offer an option to directly deposit your paycheck into your bank account rather than giving you a paper check to manually deposit. In most cases, you can designate a certain percentage or dollar amount of each paycheck to go into a savings account, rather than a checking account. If you save money automatically, you may be less tempted to spend it.
Think of saving as striking a balance. With everyday expenses adding up and the general cost of living, some people may find it difficult to save even just a little each month. Counteract that mindset by thinking of even the littlest ways to save. There may be small habits you can change to save a little here and there. For example, pack your lunch instead of going out to eat every day. Consider switching from premium to basic cable. Avoid unnecessary fees by only using the ATM of your bank or credit union. Spending less in these small ways can add up to big savings.
Here are some additional ways you can spend less:
- Shop for groceries with a list and stick to it.
- During winter months, turn down the thermostat 10 to 15 degrees when you leave for work. Doing so will save you about 10 percent on your heating bill, according to the U.S. Department of Energy.
- Switch to LED light bulbs wherever it makes sense. The initial costs may be more expensive but these light bulbs last longer and use much less energy than regular bulbs.
- Discuss spending limits for gifts with your family members.
Related Info:
- Basics of Budgeting
- Indiana Saves
- America Saves Week
- Practical Money Skills: Saving
- Money Savvy Generation


text:
Jeff Patton on User Centered Design and Story Mapping
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Bio Jeff has focused on Agile approaches since working on an early XP team in 2000. In particular Jeff has specialized in the application of user centered design techniques to improve Agile requirements, planning, and products. Jeff is a winner of the Agile Alliance's 2007 Gordon Pask Award.
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Agile 2009 is an exciting international industry conference that presents the latest techniques, technologies, attitudes and first-hand experience, from both a management and development perspective, for successful Agile software development.
1. I'm Amr Elssamadisy, we're here at Agile 2009, with Jeff Patton. Good morning Jeff. First of all welcome to InfoQ's interviews. Can you start off by telling us a little bit about yourself?
Good morning. Now, where do I start? I've been involved in Agile development for a long time, since 2000. Within the Agile community I have a little bit of a reputation for being the user experience advocate or the user centered design advocate. My creation story that I tell too much is starting with extreme programming in 2000 and absolutely falling in love with it when finally good software was built, but then I needed to qualify good.
In the first XP project I served, one of the tough things was being asked to either be a customer or be a developer and I had to choose. Prior to that, I had been on the product side, I'd been working directly with users and I had been synthesizing what they did and building prototypes and working with them and taking it back and running a team of developers to get things built and writing code with them and taking teams of developers out to visit users and I had a very organic way of working. We had very good software built, but like a lot of developers, we were hacking a bit.
We could have been doing things a lot better. I fell in love with working in an XP style or an Agile style, but what really threw me was this split, this kind of breaking up of what I thought would have been a really functional relationship for me with users and customers. Then working on a customer team in an XP environment, I saw people doing a lot of arguing and fighting over what should be built. It just seemed like there was a lot of strong practice on the engineering side and not on the XP customer side.
Our customer team at that time was composed of strong industry of domain experts - they knew their stuff. They arguably knew their stuff. If you take 5 people in a room that know their stuff, they all know different stuff and they all think their stuff is right. You think your stuff is right. We can put our stuff in a cage and our stuff can have a cage match and that's what was happening everyday.
Everybody's right stuff was doing that. I said "There has just got to be a better way." My first job I actually abandoned the customer team and just said "OK, the easiest thing to do is to be an engineer and focus on building well what they ask for and let them have those fights about where the product was going". But the inevitable happened - we didn't get a successful product to market. We got a product to market that was built well and it had some popularity, but it wasn't the same as we still went through many rounds of layoffs and the company still imploded.
What I got concerned about was this is a great process, but at the end of the day, if the product we build isn't successful, it doesn't much matter. I often coin in a phrase from a guy that I knew in the Bay area at that time, a guy named John Bruer, who said "It's not my problem, the hole is on their side of the boat." I was seeing a lot of that and I felt a lot of that in the Agile community.
I felt like I had a practice that was working before Agile on at least that side of things, but the other thing you find when you fall into the Agile community is that there are a lot of people that are really reflective, very thinking about the way work and they way things don't work. They have good language to talk about things, they know how to talk about their process and when it came to the customer side of practices.
I knew what I was doing, but I was just going out working and talking with customers and I would say language like I sit down and talk with customers and the XP people would say "We do that." - "No, you're not. These guys are business analysts or proxies or people that work hired by the company. They're not the direct customer. They're not the real customer." Further more, if you work for a product company, customer means person who buys something, user means person who uses something.
In product companies where you are making a product of any suitable size, you know full well that the person who makes buying decisions is not going to be the person who is using the product. The person who uses the product often has it inflicted on them and the customer making buying decisions will often be really focused on their needs, which tend to be reports about what those guys are doing and on the buying side, they often don't worry much about the experience of those guys until the product gets sold and those guys start complaining and then they get worried about those guys.
Anyway, it's a tangled relationship. When you look at a piece of software that's not just one kind of user, what you need to do is understand those people. In an attempt to put language around the space, I started digging and doing research. Being blunt at that time, there were and it seems there still are 2 ways of looking at things.
There is traditional business analysis, where I ask customers what they want and I help to make sense of it and represent it back as use cases or other models and I'm gathering requirements. Then, there was this space called user centered design. In user centered design, I don't ask customers what they want, I seek to understand what makes them tic or what makes them work or what's important to them.
2. You say there are 2 types of what to do approaches, if you will. Tell us a little about that.
In research, if I want to put some practices into the customer space, I found 2 schools of thought. There was what I might call traditional business analysis, which is an approach where I talk to people understand people, I model what I'm understanding that they're asking for and I feed it back to them as uses cases or work flow models or business rules or shall statements, if you are in a government situation. I get them to agree on it.
I can remember going to classes for business analysts and them saying "You write all these things down, then you have business people with different interests and you put it in front of them and you make them argue about what they want". It's a little evil. They don't know what they want, the truth is they can't articulate it well, you write down what they say and give it back to them and you make them fight. It didn't seem functional.
3. It sounds like a no win situation.
It is a no win situation. At the end, they fight, they come to some tense agreement on what they want and then you build it and any sensible smart thinking person would know "When I build it, they are still going to keep fighting. At the end of the day they are not going to be happy with what they got and I lose and they lose and it isn't helping people." I went to a different direction and found these user centered design people.
User centered design people did something somewhat blasphemous - they wouldn't ask you what you wanted, and if you told them what you wanted, they would listen to you and they wouldn't give it to you. Their goal is to understand what you need, to understand what you are doing, what's important to you and use what they understand about designing software and suggest something or come back with based upon what I'm seeing you do I think this is the thing that would work well for you.
The idea or the hope there is - if you position it darkly - that they can help you think, but if you position it benevolently, that they can really scratch an itch that you can't see. The idea is they focus on you and understanding you and what you need. The term "user centered" gets bandied around a lot and there are a couple of right ways to be user centered and a couple of wrong ways to be user centered. A lot of people think they are user centered because they ask you what you want and you tell them and you do it.
I don't know if that's user centered or order taking. McDonald's asks me what I want and they give it to me, but I don't think they care about me. Maybe they do, but I get a Big Mac in the end and I'm gaining weight and it's not they are really concerned about me. They would give me something healthier, frankly if they were concerned they would take out all the salt and fat out of those things - that would help. People who talk about user centered design, talk about saying "I will talk to the users and then the users will tell me what they want" and a user centered designer will say "I will listen to that, but then I will come back and tell them what they really want" - that sounds really arrogant.
What's behind it is benevolence and if you are a good user experienced person, if somebody says "I want a such and so feature", the next question to ask that I get from my good friend Lane Haley at Cooper that I've worked with before was always asking "If you get that feature, what can you do then? What will you get after that? How does that help?" You ask in a very nice way and you keep asking those questions and you get behind the feature they're asking for and into the benefit that they are seeking.
4. Perhaps, with your experience, you can provide some knowledge that you posses that they don't.
Yes, that's correct. I'm supposed to be the software professional. They are not, if they were the software professionals, I wouldn't be here. I dug into user centered design and to make a long story less long, there is a wealth of practice, a lot better ways to ask questions and talk to people, a lot of great ways to make sense of the weird disparate information I get from people, a lot of good ways to start to separate people not by job title or not to call them users, but to separate people in meaningful ways about the kinds of goals or behaviors they have.
And start to represent that and talk about it and to become user centered by stepping into the shoes of the user and working to make decisions on their behalf. If you are really user centered and you're somewhat empirical you are not going to make decisions and presumptions about what they need, you will take it back to them and vet it with them. You will test it and test for user experienced person doesn't mean it doesn't have bugs, it means I have a guess about what will satisfy you and test means checking if it does satisfy you.
Of course, it should not have bugs and that's an assumption. If you say "test" to a user experience design person they mean you put it in front of users. Coming into Agile development, I heard a lot of discussions about users, but in fact I didn't see a lot of discussions with users. I heard an awful lot about testing, but I didn't hear enough about testing as I thought about what testing meant - I solved a problem you had. To me, the idea that testing meant no bugs was like saying "Water is wet".
Of course it has no bugs! I would be a failure as an engineer and as a software development organization if I really settled for bugs. That's not up for discussion! It was surprising for me that some people felt it was. Not that I haven't really a lot of software with bugs, but I knew it wasn't something good to do. Some people don't quite understand that releasing software doesn't help people, it's not good. Some people fell into the "I built what they asked for, they can't make up their mind, it's not my problem! The hole is on their side of the boat."
To make a long story short, one of the problems with the user centered design community is they developed ways of working in a bit of silo, in a bit of one of the boxes in the waterfall model and they hand over specification. One of the fabulous things about working in an Agile context is we got to start talking with each other. In an Agile context, it doesn't do any good if I understand the user and then I tell you what to build.
Yes, if you are the builder, you have a lot of opportunities - the time you are laying hands on code to make things better for the user, but you have to understand them. Digging into user centered design, digging into Agile who's compelled me to do is say "What are better ways to leverage this style of thinking and that style of thinking and do things that help the whole team understand users?" We started talking about the thing that I call story mapping and can't remember during what conversation with what friend that I was talking with - I want to say this was a coffee shop conversation with Alistair that caused this to start calling it story mapping.
That's what my blog says. Is that what I said? Good! It's true, then. I forget what happens as I get older. It's an approach to working with user stories that I started doing very early on and like all good ideas you have, you think "What a great idea!" Then you see somebody else doing something similar and you say "How did they find and steal my great idea?" The truth is it's a pattern. If you see multiple occurrences of many people doing the same thing, it's a pattern. I was doing something like this and I'd written an article a while ago and then I joined ThoughtWorks as a company and worked with them for a long time. Then, as soon as I joined ThoughtWorks I stumbled into a guy named Luke Barret who was doing almost exactly the same thing.
Just recently been working with a guy named David Hussman who was doing exactly the same thing. All we are doing is trying to understand what's important to users and thinking through the users experience, thinking through what they do. It turns out that when you describe things, sometimes it's helpful to describe things at a coarse grain level and sometimes it's helpful to describe things at a fine grain level. I do an exercise in classes, to get people to start thinking from a user's perspective and I'll ask people to think of all the things they did in order to get ready for work today or "What did you do to get ready for work?" It's an easy thing to do, so I'll ask them to write down everything they did on stickies and write one thing per sticky. I said "Write and scribble for a while".
What comes out of that exercise is these short verb phrases like "Take a shower" and "Brush teeth" and things like that. When you think from a user's perspective and what users are doing, you almost always start with verbs. You find that some people will write down "Take a shower" and some people will write down "Turn on water" or "Wash hair", so you start to see different granularities. What a story map starts to do is capture that decomposition and sometimes it's not helpful to talk at a fine grain level, it's not helpful to say what did you do to get ready for work this morning.
"I turned on the water, I washed my hair, I lathered up, I rinsed, I put toothpaste on the toothbrush" - it is such a fine grain level that people can understand. "I brushed my teeth, take a shower, get dressed" It's helpful to talk at a coarse grain level and sometimes it's helpful to talk at a fine grain level. What I'm trying to do with the story map is capture things at a coarse grain level and at a fine grain level. The other thing is when you are talking about user experience or what people are doing, you often talk in verbs.
The reason I started doing this little exercise is because I wanted people to describe software this way. When people start describing software, they automatically start naming features or things that people use in the software. When I ask people what they did to get ready for work in the morning, they never say "toothbrush", they never say "bed", they never say "closet".
6. There is always a verb in there. You have to do something.
Exactly. But yet when we become software professionals and people ask us to build a backlog, we start naming all the nouns and what people are doing sort of vaporizes and we don't understand it and if you are not seeking to understand users, the backlog becomes no longer a point of conversation, it becomes a description of a thing that we want to build that we presume meets someone's needs and these needs we don't understand. Does that make sense? I saw a look on your face.
7. The look on my face is I'm thinking "Well, it depends what's on the backlog." I know some people write their stories, they say "As a user, I'm doing blah." So, it doesn't say "I'm doing blog", but you could say "As Jeff, I wake up and brush my teeth".
Yes. Often times there is a standard template that as a type of user, usually I see the template as I want, and then fill in the blanks, so that. As a user, I want a toothbrush and it presumes the solution is a toothbrush, maybe it's a waterpick.
8. It misses the verb - you are absolutely correct.
It misses what they are doing. There is an old C2 blog entry or not a blog entry a wiki entry. The original C2 wiki, XP was discussed and I think there is an entry for "I want a pony", because a lot of stories are about wanting a pony. What we really need to understand is what's going on behind it. If I'm using the backlog as a conversation to understand users, we end up building a map that deals with the flow of doing something, left or right because a lot of westerners think time moves left or right and we deal with a decomposition from big things, like "take a shower", or bigger things like "get ready for work" and I'm talking about a whole system.
I have to talk at a big level to smaller things underneath it and then to even smaller things underneath that. It's the little things when we're talking about software especially that we want to translate directly into "The software could have this feature or this capability or this thing". Those are things that I can translate into actionable, buildable things. At the outset, my goal is to understand what people are doing, so that I can think holistically about the big thing. What I see happen with user stories, you are starting at the leaf node, you are trying to understand the forest, one tree at a time.
The other thing is when you become user centric, you start to understand that there are different users that have different goals and they think differently and they approach the system differently and you can't just say there is these kinds of users and those kinds of users. I use a design problem in a class sort of an information kiosk that I might put in a music store to look up a CD and then we'll talk about persons like a hairy shopper or somebody who's trying to get in and out quickly and somebody who's a casual browser. When I have a simple function, like search for something by title, which one of these 2 users does that? They both do, but they approach it differently and they think about it differently.
9. Even something as simple as that?
Yes, who logs in. What I see in a lot of people's backlogs is this oversimplification of who the user is or a lot of backlogs or as a user and a lot of people who get bound up with that story format and will use the backlog to say "You know, there is just something I need to do and so, as a developer, I need to do such and so".
You're laughing, you've seen those backlogs and you tried to convince them you are not being user centric, but I'll tell you, you're not being user centric if you are working at the leaf node and if are not considering impact of this functionality on different kinds of users. It's probably a good idea to not write stories as a developer, but it's frankly most the stories I see aren't particularly user centric either. They don't give you deep understanding of the user.
10. Very few of us really have personas and understand the different types of users. It's just this fuzzy thing.
Yes, it's a fuzzy thing and, for some reason that makes me anxious I see too much comfort with not understanding the user. I can't understand then I see statements made like they never make up their mind, the requirements are always changing and blah, blah, blah. To me, it's because they defer figuring out or discovering the solution, they've delegated it to the user or to the customer and it's hard work, and requirements often times change because they start seeing things and figuring it out.
One of the good things about Agile is you see things and you figure it out and you change your mind. One of the bad things about Agile is you see things and change your mind. One of the other things is we don't have practices that help people come more quickly to what they want. The story mapping thing is one thing and there are a couple of concerns I have a way that people work with backlogs. The term "epic" gets popularized to mean a story that's too big. I'll ask you - you are an Agile professional. What does too big mean?
11. Too big to estimate a lot of times. It's a technical term.
It's a technical term. So how meaningful is that to the user?
12. To the user? It's irrelevant.
It's irrelevant. When engineers are working with the user, a business person and no one else, that's an epic.
13. That's too big. Tell me something else.
It gets used to hit them, it gets used to force them to think about building software, which is what they need to, but it also stops the developer or the business analyst or the other folks, the software professional, from understanding the user. Epic often means too big to build or too big to estimate. A good example I remember from talks many times before Lynn Miller who has written some papers on doing user centered work in Agile context. At the time, the company was called Alias, it's now a division of Autodesk and they are writing a product called Sketchbook Pro.
Sketchbook Pro is a simple drawing software that works on a tablet PC or with a tablet and there are menu features - file, save as, Photoshop document. From a user's perspective it's a little thing. On a story map, where I look at working with files and saving files and saving files down to save another copy and save as a different format, one of the options for save is a different format that saves as a Photoshop document. It's a small thing. It's down here.
From a user's perspective it's certainly not epic, it's little. But from a developer's perspective, saving as a Photoshop document, was going to take many weeks to build and it was an epic from their perspective. You get into this tangle of user stories. I first heard the term "boundary object" from Brian Merrick. I'm not sure that in that context of that conversation he was talking specifically about stories, but the idea of a boundary object is a token or a thing that allows 2 people with 2 different interests to talk about the same thing.
An example I've heard before is "10 K run for life" that a cancer study research program might do. If I'm a runner, the "10 K run for life" is an opportunity for me to get out, socialize with neighbors, to give me a reason to train a little bit harder, to do this run, to give me a reason to go out and buy new shoes and to socialize with friends and ask them for donations and things like that. If I'm a cancer institute, it's a fund raising opportunity, it's a visibility for my cause and it's a chance to get more money in the specific areas.
It's a brand building opportunity and a fund raising opportunity. We can both agree that there is this "10 K run for life" and we can talk about it. A mistake might be to say there is a "10 K run" story and we want to manage it as data. We will put some fields into it to hold additional information. You, as the cancer institute, might start to say "Well, this is a fund raising event, so I want to put fund raising targets in there, I want to put the details in there about when the campaign starts and critical dates".
As a runner, I'm going "Nonsense. I don't want to see that information. I want to put in there details about decisions I need to make about what shoes to buy and my running schedule and my target time and the training program that I need to hit." If we argue with each other about saying "A 10 K run is about training!" - "No, a 10 K run is about fund raising!" and we can scrap forth and back about this for a while.
14. Or, if one is more powerful than the other, one can ignore the other and if you're going to talk about the 10 K run from a money perspective and you're stronger than me?
You get people talking about user stories as "No, it's a test! It's something that I need to test in the software!" Then, as a user business person "No, it's something I need in the software! It's a statement of the value I need." Then you get the project manager saying "No, it's something I need to schedule and I need to prioritize and put this one before that one."
It describes the software, describes the value to the business, the value to the user, the place in the schedule, the size so that I can figure out how can I do the cost, the estimate, the specifications for building it, the test for testing it. We try and build systems that put all that stuff in there and it just gets messy. The trick to a boundary object is it stays a conversation.
I was teaching a class recently in mid-rant and he said "Keep your details to yourself. If you are a tester, we agree that there is this thing to test, and we agree that we need to keep track of the test", but you got to look at what data you expose. It's the title we agree on and maybe a little bit of information on what it is, but our concerns or your concerns? We need to let people have concerns. When I ask people what the user story is, often times the thing that comes up or the thing that gets said most often is a token for a conversation. I dug in a little bit. Do you know who first said that?
15. I think it's Ron Jefferies.
I thought it was Ron Jefferies, too, but I hear it was Alistair in the original C2 wiki where they were discussing a lot of this stuff. I believe the last consensus was that it was Alistair before extreme programming was written. But the important point of these things is the conversational point. If we draw back in, we were talking about the story map and the idea is that it becomes a conversation.
These are called user stories and one of the most difficult parts of software development is understanding what users are doing and building an appropriate product in response to that. That's what the map ends up doing for me. I pulled out my little quick reference here that I build to support classes to trying to steal it. I overcomplicated and explained it in a lot of different ways.
16. Is there any place where we can get a copy of that?
It's on my site - www.agileproductdesign.com. By the time this interview is on-line, they'll be able to Google the term "user story map quick reference". But if you go to my site, under "Presentations" there is a user story mapping presentation, where there are lots of slides and links to articles and there will be links to this guide. It talks about what I see - the decomposition levels. I think I told you in the beginning I found a colleague - Luke Barrett - who was doing this thing and I keep trying to tell him that the things at the top I label as user activity.
There are big things people do, like in our conversation, this morning, getting ready for work is one of those big things. I can say it, we know it is and we can talk about it. Activities are where that resonates with the user centered design community and it's a common word that people can understand. My guess is, in getting ready for work this morning, a lot of people have this little ritual they go through with checking their e-mail, and checking their to-do lists and things like that.
We can refer to this as an activity just catching up with what's going on in the morning and it has things inside of it like checking e-mail and checking appointments for the day. If you look at checking e-mail, under that it breaks down to reading mail, responding to a couple of people, maybe flagging a few things for higher priority. It is in some way a simple functional decomposition, but there is a left or right order that helps us understand experience and then, as we get down to the details, now we're in the bowels of things that we can start to say "I could build a feature for this or a piece of functionality for that."
Yes, those are the leaves. And then, frankly, even those leaves break down to the smaller leaves, but our goal is to understand. On the backside, of this thing I talk about the process that has worked for me, initially starting to create the thing and a mantra that focuses on a mile wide/inch deep. We're trying to understand the experience and what I see go wrong in a lot of user story workshops is people grab on to that user story format and they know the good user stories have tests and they go a mile deep/inch wide.
We will work for hours and hours and never understand the whole breath of what people do - oddly, this from a community who abhors big design upfront. So, I see huge big design upfront or short sighted deep design upfront. A mile wide/inch deep filling in and validating. I find that I get these maps up and suddenly, if they are out on the wall and visible, I can bring lots of different users in and we can walk the map and they very quickly understand "I do this, but over here I do this different thing, and now I do this" or "That's not right! I do this after this."
You can tell "That's interesting, I talked to this guy and he does this before that" and he says "Oh, yes, some people do that. That's interesting to know" and we can have conversations like that. When you've got something big on the wall, suddenly you have wonderful nouns like this, that, over here, back there and way down the road. You get these conversations that start being clipped and short and meaningful and include gestures and pointing and suddenly stories become about conversation again. Then, at some point in time, we need to start actually deciding what to build.
I find that people put things in a column, down at the leaf level, people naturally start putting important things at the top and less important things down below. We started the metaphor with one of the very first articles I wrote and this was called "How you slice it". The metaphor is left or right slicing. You find that at the leaf note, where I want to do some prioritization and release planning, I can just slice things and people will naturally move things up for high priority, down for lower priority, but then we end up prioritizing across the entire breadth of the functionality.
We end up with holistic slices of software that server people. That's the long and the short of it. For me, the story mapping thing is going back to using the story as a genuine conversation to actually drive understanding of the system, not as what I've seen it become - molecular conversation about the details of a particular feature and how we're going to test it.
It starts pulling in all the engineering concerns and testing concerns and we get bound up about estimation, it's the planning concerns and we use terms like "epic" to say "too big" and we mean "too big" from an engineering perspective, not from a user's perspective. We start pulling in the concerns of constructions way too early before understanding. That's what I'm edging at with all this stuff.
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Poor Sales Strategy Is Worse Than Poor Usability
Joshua Kerievsky
I've listened to your interview in which you describe your "Agile creation story" from Evant in 2000. I think you blame the problems of that company on lack of proper connection with customers and insufficient attention to Usability. I love (and practice) customer collaboration and usability yet I think those things were not the major issues for that company. (And, as you know, I did about 4 months of work there too).
The folks who founded and ran Evant had previously come from a company that used to sell vaporware. They hated that as it led them to rush like mad to make products which had already been sold before they'd been built.
The Evant founders wanted nothing to do with that kind of sales cycle.
Instead, they let the sales pendulum swing to the opposite extreme: they would only begin their sales cycle in earnest after they'd built the software or some killer new feature.
Their sales cycle was slow. Had they started that sales cycle sooner, they would have learned faster and gotten paid faster.
Instead, they began to struggle with cash flow problems.
So I think that a poor sales strategy, rather than insufficient customer collaboration/usability, played the much larger role in the problems at Evant.
We barely ever talk about Sales Strategies and Agile. And I think we're missing something huge by not truly integrating the sales process and sales cycle into Agile processes.
Joshua Kerievsky
Industrial Logic, Inc.
Customer involvement - Re: Poor Sales Strategy Is Worse Than Poor Usability
Jeff Patton
I do want to make one correction in what you said above - that I asserted that there was insufficient attention to usability. I didn't say that, because at Evant there was pretty good attention paid to that. Here's a short article separating out usability as a concern from utility and aesthetics: www.stickyminds.com/s.asp?F=S15122_COL_2
I might be picking nits on that term, but user-centered design is the stuff you do to understand your users and identify what they need, and the subsequent work you do to validate and evolve your initial assumptions. It's the stuff you do to make your eLearning software successful. And it's the stuff I'm hearing the Lean Startup community now talk about often - only they refer to it as customer development. (www.slideshare.net/venturehacks/the-lean-startup-2)
It's important to note that usability is characteristic of software functionality that applies after you've chosen that functionality. My assertion is that by not spending solid, genuine face time with actual customers that the company made bad choices about what to build. The stuff they built was usable... it just wasn't enough of the right stuff to be viable in the market place given the venture capital the company had to spend.
You can't fake customer understanding. And you don't get it by staying inside the office. You get it by going to where they, your customers, are.
I agree with you that the sales strategy for the organization was shaky. The "build it and they will come" strategy requires lots of faith. My question to you would be: can you come up with a good sales strategy without frequent direct involvement with the people you're selling too?
So, I completely agree with the subject line of your comment: poor sales strategy _is_ worse than poor usability. Do listen to the interview above again and note that I don't say usability - not once. My big soapbox issue is really engaging with genuine users and customer, something I believe is critical to both creating a sales strategy, and making design decisions about what to sell in the first place. As far as Evant goes, I'll stand by my opinion that even if they'd have received more VC funding, the product wouldn't have succeeded. As the lean startup people would say, it didn't have product-market fit. But we'll never know. Dead companies tell no tales. ;-)
Thanks for posting Josh. I do appreciate your opinion on this, and agree with your assertion about bad sales strategy - which equates to risky business strategy.
Re: Customer involvement - Re: Poor Sales Strategy Is Worse Than Poor Usabi
Joshua Kerievsky
I began my career in the late 80s working directly with actual users to figure out their needs and incrementally deliver on those needs, so I totally get the value of the usage-centered approach and really enjoy it.
I still see a huge void in the agile world concerning Sales and Marketing. Given an awesome usage-centered piece of software, which users love, a company can still fall short of their cash flow needs due to poor sales and marketing strategies and execution.
I believe that Evant suffered most of all from highly un-Agile sales and marketing strategies and execution.
Would they have been saved by more usage-centered design and more face time with real customers? I do certainly recall them spending a lot of time at potential clients and even coming back to the office with stories for customers A, B and C, where we would wait on sales details before deciding on which set of stories to pursue. That seemed really smart to me. But I wasn't involved in that work so can't say how usage-centered it was.
Anyway, it is nice to reflect on that period from 2000 as I believe we can learn a lot from history.


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The family of 41-year-old Misty Holt-Singh, the sole hostage to die in Wednesday's bank heist and a high-speed police chase and gun battle in Stockton, said Friday they are launching their own investigation into the incident.
At times in tears, the family thanked friends, family, community members and even strangers from all across the country for the outpour of love and support they have received.
"What happened to Misty is a nightmare," Holt-Singh's husband Paul Singh said. "It's something I would never want to happen to anybody."
Holt-Singh's family attorney, Greg Bentley, made a plea during the emotional press conference for anyone with documents and video of the chase to share it with the family.
He also asked law enforcement agencies to be transparent with sharing information -- including dispatch logs and video -- about the incident, including protocols followed during the deadly police chase and gunfight.
"We look forward to a full and complete investigation," Bentley said.
The bloody hour-long melee that followed the armed robbery in a Bank of West branch left Holt-Singh and two suspected robbers dead. The violence left police cars riddled with bullet holes and an entire community reeling.
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The surviving suspect Jaime Ramos, 19 used Singh-Holt as a human shield during the gun battle. He is scheduled to be arraigned in San Joaquin Superior Court Monday.
The other two suspects who were killed have been identified by the coroner's office as Gilbert Renteria Jr., 30, and Alex Gregory Martinez, 27.
The robbery suspects were known gang affiliates with deep criminal pasts and no qualms with taking human life amid their "reckless and chaotic" crimes, police said.
Singh described his wife as a "caring, loving mother and wife."
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"In high school, whenever we would see the camera people come, we would always want to go and be on camera, but today this isn't what I want to be doing today," Holt-Singh's son Paul Jr. said. "I don't want to think that what's going on is true. I wake up and I am hoping it's a dream and my mom's going to be there, but she's not … and it sucks … it's hard."
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"She was loved by everyone, all my friends, my teachers ... my youth pastor," he said.
Holt-Singh's older sister Dawn Holt burst into tears while speaking, calling her "one of my best friends."
"Even though my sister was the victim of a terrible crime, there are other people out there that have also lost someone," Holt said. "Let's respect the robber's family as well -- we do need to give those families respect because they lost someone they love too."
A spokesperson for the family said Bank of the West and Bank of Stockton will be helping the Holt-Singh family financially, including setting up a memorial fund.
Misty Holt-Singh's husband, Paul Singh, stands next to his sister-in-law, Dawn Holt, and his son.
Paul Singh comforts his daughter Mia.


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10 Neat, Sweet Honey Jars and Pots
Honey can be quite the unwieldy ingredient. How do you store it? If you keep it in a squeeze bottle, you can prop it up in ramekin in your pantry to prevent sticky residue from getting all over the cabinet interiors. But if you want something a little more attractive, consider one of these sweet honey jars or pots. From jars designed to emulate a bee hive to simple ceramic pots, there are lovely choices for every style.
• 1 Honey Jar + Stick, $38 from Merchant No. 4
• 2 Hive Honey Set, $90 from Biodidactic Designs
• 3 Le Creuset Honey Pot, $24.95 from Amazon
• 4 Honey Pot Bright Coral, $25 from utilemud
• 5 Honey Pot, £15.00 from Tom Butcher Ceramics
• 6 Handmade Ceramic Honey Pot, $70 from Uncommon Goods
• 7 Teak Honey Jar, $38 from Terrain
• 8 Essentials Honey Pot, $14 from Williams-Sonoma
• 9 Turquoise Honey Jar, $28 from Page Pottery
• 10 Blomus Honey Glass with Silicone Spoon, $25 from Amazon
Related: Sweet as Honey: Bee-Inspired Tabletop
(Images: as linked)


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Is the NFL next on Netflix's conquest roster?
Now that the digital service has shaken up the TV world with original series such as "House of Cards," a report Wednesday suggests that it might make a deal with the NFL for broadcast rights for at least some games.
The league has "considered selling the Thursday package to a nontraditional media partner, including online players like Netflix Inc. or Google Play," according to the Wall Street Journal.
PHOTOS: Cable versus broadcast ratings
If such a development occurred, Netflix subscribers wouldn't be the only ones noticing a change. Football games are among the most-watched programs on TV. The NFL has enabled NBC to dominate Sunday night ratings. ESPN is usually at the top of the cable heap with Monday games. If some telecast rights went to an online platform, it would give broadcasters serious competition -- in real time. Unlike "House of Cards," viewers wouldn't watch NFL games at their convenience. They would want to see them live, as they are played.
Here's the caveat. Netflix has long told investors it doesn't do live sports or news. And a spokesman reiterated that principle to Show Tracker on Wednesday. (Funny thing about corporate strategy, though: It's always changing.)
And NFL officials, for their part, say the Thursday games - which currently air on the league's own NFL Network - aren't going anywhere.
"That's news to us," league spokesman Brian McCarthy said of the Journal's report about the Thursday package.
ON LOCATION: Where the cameras roll
However, other games could be in play. DirecTV's contract for Sunday afternoon games, packaged as Sunday Ticket, expires in 2014, which would give NFL officials some games to negotiate with soon. Is an online provider possible? Well, note that NFL Commissioner Roger Goodell did take meetings at Google back in August.
The league has deals for Sunday games with Fox, CBS and NBC. Those contracts expire in 2022. The ESPN agreement is up in 2021.
McCarthy declined to discuss whom the league was talking to, of course, but added: "We're not ruling anything out."
What do you think? Would you watch NFL games on Netflix or Google?
AMC greenlights new unscripted series 'King of Arms'
Rebel Wilson reveals taboo jokes in a chicken suit on 'Conan'
How 'The Walking Dead's' ratings have redefined the new TV season
PHOTOS: TV shows and their spinoffs
Overrated/Underrated 2014
PHOTOS: 101 best-written TV shows of all time


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The Ting Tings - Chart Toppers With Yamaha Drums And Squier Guitars!
The Ting Tings, who have made it to the coveted No.1 spot in the UK singles with their massive hit 'That's Not My Name' and also reached the No. 1 in the album charts with their debut 'We Started Nothing' album, are set to play all major festivals this Summer, including Glastonbury next weekend...make sure to watch them!
Yamaha drummer, Jules De Martino who makes up half of the act relies on his Yamaha Tour Custom drum kit. And singer Katie White could often be seen onstage playing a cheap Squier Stratocaster, proof that you don't necessarily need to play an expensive instrument to become a popstar!
After countless TV appearances, US tours, and even an iPod advert, the band has established their reputation on both sides of the Atlantic.
Following a storming set at Radio 1's Big Weekend in May, the Manchester based duo knocked Madonna off the top spot in the singles charts with their single 'That's Not My Name'.
It's been an amazing year for The Ting Tings, who have been touring in the UK before jetting for another assault in the USA.
The band is booked on to all the big festivals this summer, so look out for them playing near you soon!
JUN 27 08: Glastonbury Festival
JUL 09 08: iTunes Festival
JUL 13 08: T In The Park festival
AUG 23 08: Reading Festival
AUG 24 08: Leeds Festival
To find out more about Yamaha drums visit www.yamaha-drums.co.uk
To find out more about The Ting Tings visit www.thetingtings.com


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|Product Specifications
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|DDR4 PC4-19200 CL=17 Single Ranked x8 based Unbuffered NON-ECC DDR4-2400 1.2V 1024Meg x 64 lead free halogen free for Mac
|DIMM Type
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If I used the term Open Kimono what comes to mind?
For me its nudity. I'm sorry. Maybe my mind sits in the wrong place, but when a colleague recently used the term when discussing GIS, I raised an eyebrow. So today's blog post is about getting naked.
Open Kimono GIS
Well not exactly. The smarty pants among you will of course know the term open kimono. The formal definition:
To reveal what is being planned or to share important information freely. Similar to "open the books" or an "open door policy," opening the kimono means revealing the inner workings of a project or company to an outside party.
Sorry to disappoint but though we are thinking here about naked, its not in the 'without clothes' way. Discovery is where we are going. Specifically problem and story discovery.
I have mentioned in other blog post this notion of stepping back from the technology and focusing on the problem. Too often we jump into GIS projects focused on the technology. Understanding the problem is key. And that doesn't mean a short conversation, it means having in place what we call a Discovery process.


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'You have to worry about the management of Twitter'
From Wendi Deng fake to Phobos-Grunt's fiery fate
Quotw This was the week in which we learned that the techie surprise at the bottom of many, many Brits' Christmas stockings was some form of Amazon Kindle, if you believe pollster YouGov.
Google was very much back at work and back to business, leaving the holiday spirit behind as it prepared for round one million and one of its ongoing patent scrap by buying up yet more of IBM's patents. Although, this time we might get something more interesting than just fodder for the litigation cannon - the paperwork haul includes designs for instant message take-backs.
And just in case you missed them over the winter break, there was a brand new run of Apple rumours awaiting fanbois, most centred on the mythological 'iTV'. The latest of these has the fruity firm entering the bidding for rights to broadcast the football Premier League, vying with Sky, the BBC and (also rumoured) Google, although it turns out Cupertino hasn't discussed any footie bid with officials.
This was also the week when Microsoft announced that it was taking UK retailer Comet to court over allegations the high-street chain had sold 94,000 pirated copies of Windows Vista and Windows XP recovery CDs. Comet defended itself by saying it had sought legal advice on making the discs, which customers needed because MS had stopped supplying them.
However, Microsoft's associate general counsel for worldwide anti-piracy and anti-counterfeiting David Finn said in a statement:
We expect better from retailers of Microsoft products - and our customers deserve better, too.
Speaking of Microsoft, the company also this week revealed the details of its push-button reset feature for Windows 8, due to save many laptop and PC owners after their machines crash.
The life-saving feature will allow the panicking Windows user to re-install the operating system, and either reset the dodgy contraption more or less back to factory settings, or refresh it, thereby keeping personal data, Metro-style apps and "important" settings, but not desktop apps. Desmond Lee, programme manager on the Fundamentals team, said on the Windows 8 blog:
We do not want inadvertently re-install 'bad' apps that were installed unintentionally or that hitched a ride on something good.
Meanwhile eBay subsidiary PayPal, often under fire over its customer service, was once more the subject of debate after the destruction of a purportedly antique violin at the payment service's insistence.
The old French violin, sold for $2,500, had its label (and therefore authenticity) questioned by the buyer, who then applied to PayPal for a refund. In order to get his or her money back, PayPal told the buyer, as per its terms and conditions, to destroy the 'counterfeit' product - leaving the seller down a violin and $2,500.
The payment service told The Register that:
The reason why we reserve the option to ask the buyer to destroy the goods is that in many countries, including the US, it is a criminal offense to mail counterfeit goods back to a seller.
However, that rather failed to address the issue of how PayPal could be sure it was counterfeit.
Over at Twitter, the much-vaunted verification process, which assures us celebs on the site really are the celebs they're claiming to be, was called into question when a tweeter claiming to be Wendi Deng Murdoch was given the magical blue tick, which was later stripped off when Twitter discovered the account was a fake.
In fairness, even News International seemed confused since it first confirmed and then denied the account belonged to Rupert Murdoch's wife. But even the Deng Murdoch imposter himself was a bit dubious about the whole thing, tweeting:
It might be only a small matter, but you have to worry about the management of News International and Twitter if ... they can both readily confirm, for a while at least, that this was the account of a very noted personality.
Long after the news had broken, Twitter eventually copped to the error, saying the account had been "mistakenly verified for a short period of time":
We apologize for the confusion this caused.
Not so much confusion, as concern about how exactly the micro-blogging site decides that account holders are genuine. Nevertheless Rupert has been tweeting since New Year's Eve - or at least everyone thinks he is, since his account has been verified by NI and Twitter.
Meanwhile a new study by think tank American Assembly has found that people would like to obey the law, but only if it's cheap enough and convenient enough for them - at least in the case of online movies and music anyway.
Joe Karaganis, vice president of the American Assembly, told The Register:
There are ethics at work in these decisions. However, it's overridden by price and convenience. All other things being equal, people prefer to obey the law.
Up in space, NASA's twin GRAIL spacecraft, due to fly in tandem around the Moon to map its gravitational field, reached lunar orbit and reunited on the first day of 2012, causing the agency's administrator Charles Bolden to wax lyrical on US space accomplishments:
We begin this year reminding people around the world that NASA does big, bold things in order to reach for new heights and reveal the unknown.
And the first official prediction of when we might expect flaming debris from duff Mars probe Phobos-Grunt to rain down somewhere on our planet came from Russian Air and Space Defence Troops' spokesman Alexei Zolotukhin, who said any fragments that didn't burn up in the atmosphere would hit on January 15.
The date could still change though, and they've yet to come up with any idea of where the remains could strike the Earth, he said, adding comfortingly that:
Information about orbit changes is being provided for all the parties concerned.
That's all right then. ®


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Monica Richardson – Director and Producer of her First Documentary film The 13th Step
MONICA RICHARDSON: FILMMAKER- – Activist for Safety- Singer/Songwriter/ Actress
Monica Richardson is a filmmaker; grass roots activist and national blog talk radio person for her show "Safe Recovery". Her show has over 240,000 downloads, available free on iTunes and @ blogtalkradio.com/saferecovery. Monica is an avid supporter for those harmed in any AA or NA meeting or it's culture.
Monica recently appeared on the July 16, 2013 episode on Katie Couric's show "Katie" for her social activism and her life story's featured in the New York Times best-selling book, Her Best Kept Secret – Why Women Drink – and How They Can Regain Control by journalist Gabrielle Glaser.
Monica was also interviewed for the upcoming episode of CBS 48 hours where she was interviewed for her activism work to make things safer within AA, problems with the court system and the making of her Documentary film The 13th Step.
Monica began her career studying both music and acting. She was a member of the Groundlings Improvisation School with fellow classmates Conan O'Brien and Damon Wayans. She also studied at Playhouse West with Shawnee Smith and Heather Graham. She has since released three music albums. She has also had a modest success as a voice actor appearing on the animated series Batman, Sofia the First and a number of national commercials.
Monica is also the business manager of KMR Productions. She previously held positions at LACER Afterschool Programs, and 20th Century Fox Film Corporation.
More recently in preparation for her documentary, Monica attended classes at the UCLA extension Documentary Film Class, "Produced By" Conferences, Hot Docs Conference in Toronto, (2013 and 2014), 2012 and 2013 West Docs, and the 2014 Getting Real Doc film Conference in Los Angeles. She also attended the 2008 Midem Music conferences at Cannes, and many ASCAP Expo's. She attended Santa Monica College for music classes. She studied Voice and piano.


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Birch Lane Potter Nightstand
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12 Days of Christmas Free 4+
- Free
- Offers In-App Purchases
✭✭ Updated for iPhone5 Retina Display.
✭ Added 3 New Songs for Purchase for 2012 Christmas season. Enjoy!
✭✭ #1 in UK & Germany, #2 in Canada & Australia, #3 in USA, Dec. 2011
"Rock Band meets Whack a Mole."
✭✭ A Delightful Music Game for People of All Ages ✭✭
NOTE: This App is a music game and has nothing to do with Apple Inc.'s 12 Days Free Gift App.
✓ Immerse yourself in the popular Christmas music!
✓ Light up your holidays with blinking Christmas trees!
✓ Test your music rhythm gaming skills by finger tapping at the right time!
✓ Share the joy of holidays with friendly competition with your family to see who can beat each other's BEST SCORE!
✓ Newly Added: now you can post your scores to Game Center!
✓ Newly Added: get perfect scores for everyday and post achievements to Game Center!
"12 Days" brings you a Christmas music experience featuring relaxed game play. But don't be fooled by its simple game play, you may still need to practice a couple of times to "get" it.
- Tap the big play button to start the game. As you listen to the music, you just need to tap the right image on the screen at the right time when it is mentioned in the lyrics.
- You can also hit the Watch button, sit back and relax. A pre-programmed, animated '12 Days' story will play back right before your eyes.
- Tap the Christmas tree on the menu page to see some magic effects.
- Partridge
- Turtle Doves
- French Hens
- Calling Birds
- Golden Rings
- Geese
- Swans
- Milking Maid
- Dancing Lady
- Leaping Lord
- Pipers
- Drummers
And whimsical sound effects to go with them.
The entire family can enjoy 12 Days, the first music rhythm game based on the classic Christmas song.
✭✭✭ Join conversations with fellow "12 Days" Fans on Facebook at: http://bit.ly/ok12days
Help us develop more great Apps by providing iTunes rating and reviews.
* Be the first to know what we are up to by following us on Facebook: http://facebook.com/KwiqApps OR on Twitter: @kwiqapps
* Checkout More Apps By Us: Balloony Word, Hidden Dino, Goldilocks and the Three Bears.
What's New
Version 2.0.0
- Added three new Christmas music unlockable by In App Purchase.
- Fixed music playback.
Previous Update:
- Added iPhone5 Retina support.
Ratings and Reviews
Best game ever
So much fun, highly recommend
how to delete this insufferable app?
it's stuck on waiting, want it GONE!!!!
Worst game ever! Its SOO FREAKING BORING!!!!! I deleted it literally 1min after i got it
- Seller
- Yadong Liu
- Size
- Category
- Games
- Compatibility
- Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Languages
- English
- Age Rating
- Rated 4+
- Copyright
- © KwiqApps Inc.
- Price
- Free
- In-App Purchases
- Remove Banner Ads $0.99
- Buy All Songs $1.99
- Slient Night $0.99
Game Center
Challenge friends and check leaderboards and achievements.
Family Sharing
With Family Sharing set up, up to six family members can use this app.


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HILTON HEAD- The Beaufort County Sheriff's Office is investigating the reported disappearance of a Hilton Head Island man.
Alvaro Luis Lopez, 26, was reported missing by a concerned family member Saturday evening. Lopez was last seen when he left the Attractive Barber Shop and Salon at approximately 8 p.m. on April 28. A co-worker said he left the salon to go get food with the intent to return to the salon afterwards, but has not been seen or heard from since.
Lopez, who is employed as a barber at Attractive Barber Shop and Salon in Bluffton, has not reported to work, and has made no contact with friends or family. Attempts to reach him by cell phone have been unsuccessful.
Lopez is not considered to be endangered and is not wanted on any criminal charges, however, the Sheriff's Office is asking anyone with information regarding his possible whereabouts to contact either Investigator Sgt. L. Albertin at 843-255-3413 or the Beaufort County Dispatch Center at 843-524-2777.


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Friday, January 27, 2012
Instagram Friday!
17 comments:
that HST is amazing. Beautiful pictures!ReplyDelete
Looking great all round xReplyDelete
Cool, I want to move into your studio lol Love those wee robotsReplyDeleteReplies
you can move in any day girl :) I would easily inspired by all of your awesome projects to.Delete
I tidied my studio, and practised both my FMQ and my needle turn appliqué (by hand). I also knitted while watching a fair bit of tennis - the finals for the Australian Open are this weekend.ReplyDeleteReplies
Wow you have accomplished much as well. Good luck with all that goodness! :)Delete
Look at all the gorgeous space you have! Love what is on your design wall...happy, happy!ReplyDeleteReplies
Squee yea it makes me so happy :) Thank you for stopping by DeeDelete
What a great space to work in. Love the fabric.ReplyDeleteReplies
Thank you, I love it to :)Delete
Fun room. I love your cutting island.ReplyDeleteReplies
Thank you CindyDelete
Can you tell me where you found your cutting island? What a great idea to use that in the sewing room I love it!ReplyDelete
Can you tell me where you got your island? That's such a great idea!ReplyDelete
Just wondering if you have a pattern that you used for the quilt?ReplyDelete
Thank you for stopping by. I appreciate that you took a minute to read my post.
Please share what you thought about it with a comment.


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Angel (season 1, 2, 3, 4, 5) TV series season full episodes direct download links
Full episodes of TV show Angel (season 1, 2, 3, 4, 5) in mp4 avi and mkv download free. No registration needed, no torrents! All new episodes in high quality HD, low size (480p) updated daily.


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Judge Eugene Doherty dismissed a lawsuit that attempts to stop pickleball from being played at Sinnissippi Park, but the plaintiffs have an opportunity to amend their complaint.
Judge Eugene Doherty dismissed a lawsuit that attempts to stop pickleball from being played at Sinnissippi Park, but the plaintiffs have an opportunity to amend their complaint.
Jeanette Haskell and Barbara Friel filed a complaint June 6 in the 17th Judicial Circuit Court seeking an injunction to stop pickleball play on the six courts at the Sinnissippi Pickleball Center, which is near their homes.
The complaint states the "pop" sound the ball makes strikes players' paddles is a nuisance. The sound is "like a hammer blow on a blacksmith's anvil" and "the noise filters into every part of their property and household," according to the complaint.
You can hear the sound for yourself by watching this YouTube video.
Park District attorney Michael Scheurich argued in court April 18 that a private nuisance must be an "unreasonable" invasion. He said the complaint doesn't state that the plaintiffs aren't overly sensitive to noise or that the sound interferes with daily life. Scheurich also argued that pickleball did not qualify as a public nuisance.
Doherty agreed with Scheurich in his decision, saying that the plaintiffs must allege that the noise would be offensive to a reasonable person in their circumstances.
"However, the court feels that plaintiffs should be given leave to file an amended complaint to allow them to make such an allegation, if it can be alleged in good faith," Doherty's states in his written decision filed Monday.
Haskell and Friel, through their attorney Theodore Liebovich, have until May 13 to amend their complaint.
Liebovich said last week he was prepared to file an amended complaint if required.