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WATCH VIDEOAt Good Tidings,DAVID MCKENNA | Owner, Good Tidings
you'll receive excellent
customer service
and the value
you deserve.
September 13, 2018
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May 31, 2018
On 4/12/18 Joel, Steve and Mike arrived at my home to clear my drain in the basement. Work was performed very professional, courteous manner, left work area clean. was very pleased with the service.
April 10, 2018
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Whether the American Specialty of before or Good Tidings of present , one thing has remained and not waned , the promise of honest , prompt , professional and excellent service to your customers. The character and performance of your staff makes your company the true guardian angel of your customers.
December 06, 2018
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October 17, 2017
They did a great job, professional, quick and conscious of price. Easy to contact and make a quick appointment. They got my new hot water heater installed and up and running right away. Overall very satisfied and would highly recommend Good Tidings. Also, they don't push you into buying more than you need like some companies do.
October 15, 2017
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September 11, 2017
Joel has been to my house on two occasions and has provided excellent service on both visits. The first time was after a flood in the basement which led to a new water heater and installing a dump pump. While he and the crew were there I had them install a whole house water purification system and it was all done quickly and with expertise. This most recent visit was just for a toilet repair and it was handled as professionally and expertly as I could have wanted. Thank you, Joel, and Good Tidings.
September 03, 2017
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August 23, 2017
Replace a 35 yr old Air Conditioner and Furnace. Steve helped us decide what we needed and we were glad he was not a high pressure salesman. The team that did the job (Adam M, Mike & Joel) arrived on time, didn't make a mess, They worked hard all day and got it done and took the trouble to make sure they explained the controls before they left. So far we are really please with the result. The Air Conditioner is a lot more effective and efficient than our old one. Hopefully when it gets cold we will be equally pleased with the furnace.
August 09, 2017
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June 28, 2017
Good Tidings was wonderful I called with a problem and they were at my door in 30 minutes. I was very happy that I called Good Tidings the gentlemen was very professional and fixed my problems and explained everything in detail to me I will recommend Good Tidings to my friends and relatives.
June 23, 2017
June 20, 2017
July 12, 2017
Totally trust these guys (Joe M.) working on my AC unit. Very professional. Prompt and thorough.
I always use Good Tidings because they advertise on Star-99.1FM and they are easily the best plumbers I've ever dealt with. This time Steve M came out to replace corroded drain pipes under the kitchen sink. As usual, his work was fast, clean, and efficient. And a work of art! Beautiful pipes, great workmanship. See you next time I need work done!
May 25, 2017
It is wonderful, to have found a company that performs up to their reputation. Good Tidings, has set a high standard for all involved. Every call is answered by a staff member who is invested in their company and its success. The technicians are knowledgeable, enriched by pleasant demeanor, and honesty. We have not been disappointed in using 'Good Tidings', nor will you.
May 15, 2017
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Steven was extremely helpful. He is a great asset to your company. We have been so uncomfortable all day but he made the wait worth while by his friendly manner. Steven is definitely a keeper! I will recommend your company to others. Thanks!
April 18, 2017
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April 13, 2017
Steve M was great. Stuck with the job until he figured out why the furnace had gone off. He is smart, capable and was a pleasure to deal with. First class!
Good Tidings, great team and process. Each Team Member was professional and knowledgeable of process..Each time service was rendered for installation of new broiler , from Sales team to techs everyone was friendly first and foremost..Quality product.. Good tidings absolutely know their calling.. too whom much is given much is required and they answered the call.. If your looking for quality service and a family oriented business to deliver, I highly recommended Good Tidings.
April 03, 2017
April 01, 2017
I reached out to the Good Tidings team in the morning via the internet. I quickly received a call back and had something scheduled for later in the day. The gentleman, Joe M, came on time and was friendly. We went over what I needed and I was provided options that were explained to me. Every question I had was answered. The work product was professional and well done. I think Joe M did a fantastic job. Good work!
March 20, 2017
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I found Joe M. to be very professional,clean and honest. I would highly recommend good tidings to friends
December 27, 2017
This is my fourth time having a Good Tidings technician out to my home and it certainly will not be the last! :-) I've had Steven M., Justin B. (twice), and this time Joe M. come out whether it was for a repair or estimate. As always, the technician was very professional, courteous, and neat while working. I'm having an outdoor gas line installed for my natural gas grill and Joe M. started the actual installation process for me (because of township regulations this is a multi-step process). At this point I feel very comfortable and confident in their work and I trust that they will do an honest job. So much so that I was able to take a much needed nap inside while Joe M. worked outside on the gas line (Yes! My comfort is your calling-lol!). Before he left, Joe M. called the office and ensured that they would organize the next step for following township guidelines for me. This was just another way to show their reliability. Thanks Good Tidings! :-)
Wonderful experience with Good Tidings.Had two plumbing problems. GT took care of both. I was very impressed with Steven M. He explained everything and gave me four pricing options.Steven left my bathroom cleaner than when he came. REALLY.Also he is one of their night shift plumbers!!.Same day service or same NIGHT service. You don't have to wait days for help. They are 24-7!! My third experience with this co.Thanks again Steven M.☺☺
August 01, 2016
July 01, 2016
We came home to the basement flooded with sewage water. The house stunk! We called good tidings and Steven showed up at our door! He was there till 11:30 at night and fixed our main sewer line. He came, he saw, he conquered the mess! Thank you!
My wife and I needed to have plumbing work done in out basement and shower. The technician came over and examined everything. He gave us numerous options at various price levels to fit our budget. After we made our decision, Steven dove right in and took care of the worst problem first. As it took quite some time to complete, and it was late, he came back the next morning to do part B of the work. He was professional, efficient, and very courteous. When he finished, he left all areas he worked in clean and put back together. I would have no problem recommending Good Tidings to friends and family.
September 9, 2018Brian showed up on time. He explained in detail what he was going to do during his visit (replace hot water heater, flue upgrade and boiler tune-up). He was very personable and answered each one of my questions. Overall a very pleasant and professional experience!
September 7, 2018Brian figured out what was wrong and explained what needed to be done to find the situation. He got right to work and cleaned up nicely when he was finished. I am very pleased to have used your service and will share my experience with my friends.
August 28, 2018Matt did a great job. Very professional, knowledgeable, neat and clean about the job. He explained everything he was doing and was very professional, an asset to your company.
August 25, 2018The technician was onsite with an hour of the call. Very professional and friendly job was done within 3 hours, it was cleaned up and left cleaner than before they arrived! They do great work and they are a great company.
August 24, 2018Excellent customer experience, very professional, no pressure, talked trough the problems and solutions, would recommend to any family or friend. Gained a customer for life!
August 22, 2018Joel and Paul arrived on time and were very professional. They put down drop cloths so the carpet would be protected. They dismantled the old unit and took all the parts away. They installed the new unit and explained how it worked. They answered all my questions and were polite, professional and friendly! I would highly recommend Good Tidings to my friends and family!! I would like to add that Joel was very patient with me and explained the unit and answered all my questions.
August 21, 2018I love the staff of technicians very personable and friendly, very clean and neat. Came right on time. knowledgeable experts will definitely recommend to all family and friends.
August 21, 2018Everything is done correctly, everything is neat, never have to worry about anything. I like that they offer different solutions to fit my budget. Always on time and easy scheduling. They were recommended to me about ten years ago and have been working with them ever since would recommend them to my friends and family.
July 22, 2018Awesome, I don't call anyone else! Rapid response, came immediately, quickly diagnosed problem, offered multiple options to choose from. Our go to plumbing, heating and cooling company! 100% satisfied highly recommend!
June 29, 2018As always, extremely helpful, answered all questions, knowledgeable and kind. All workw as done in a very family manner, and, as always, the guys were GREAT! Superior service - superior work, superior attitudes!! Even when I called the office (several times) they were extremely helpful, courteous and again, kind!
June 21, 2018Fast, courteous, clean will continue to use Good Tidings. They saved me from having to replace my finished basement by coming late at night.
June 18, 2018They came out the same day the water heater died and installed the new one the same day. I was charged a fair price, Brian was amazing and provided excellent service. Thank you!
June 16, 2018Matt and George went above and beyond to get my air conditioning unit set to go before the record-breaking heat. They were a pleasure to deal with, explained all the work carefully, in advance and worked swiftly. I appreciate their professionalism.
June 9, 2018Good Tidings is our new go-to guys! Matt, Rich, and George put in long days and did an amazing job! They were great to work with. They took the time to explain everything to us. They left our house spotless after a majorly messy job. They were incredibly knowledageble in their work. I will be recommending Good Tidings to everybody. Our experience with everyone at Good Tidings from dispatch to the techs has been superb!
June 7, 2018The technicians provided prompt service, they were courteous and informative, I highly recommend Good Tidings to family and friends.
June 7, 2018The technicians provided prompt service, they were courteous and informative, I highly recommend Good Tidings to family and friends.
June 4, 2018Matt and Joel were an absolute pleasure to install my air conditioner and furnace. They worked tirelessly all day long to complete the job which would really be a two day job. Be proud to have them working for Good Tidings. Thank you!
May 22, 2018I had a great experience with Good Tidings! I called about a plumbing issue with my kitchen sink and they came over the same day. Great service and they also explained the work and what went wrong in the firstp lace. I highly recommend Good Tidings!
May 14, 2018We had excellent customer service from the first phone call to arrange the repair to the installation. Steven was very helpful diagnosing our issue and solving the problem. The entire installation crew was very professional, clean and courteous. We are very hapy with our new unit.
May 9, 2018Good Tidings is efficient, effective and has great customer service. Alex and Lynn called me numerous times to let me know when Joel would arrive. I appreciate being kept in the loop. Joel was right on time, friendly, knowledgable and able to explain what was wrong and what needed to be done. Joel went to bat for me. Great job and I am glad to have Good Tidings on my side.
April 6, 2018Scheduling a call was very quick with a fast response from the technician. He explained all the work with many options. He left the area cleaner than it was prior to the job, 5+ stars!
April 3, 2018Arrived promptly, diagnosed the problem quickly and gave multiple options on how to proceed. I would highly recommend them.
April 2, 2018My faucet "died" on me on Saturday evening of Easter weekend. I needed someone who was A.) Open for business and B.) Able to come quickly. I found Good Tidings on the internet and was quickly put at ease by Alex who scheduled Victor to come out ASAP. Victor arrived, was very friendly and personable and thorougly evaluated the situation. Unfortuatenly a full replacement would be necessary . On Monday, Adam arrived with Mike to do the job. Adam explained what was needed in great detail and in terms I could understand. With Mike's assistance, Adam finished the job in good timing, the workmanship was spot on. I am impressed with Good Tidings and I have even signed on as a VIP member.
March 30, 2018The installers were polite, fast, and communicated important tips on emergency start-up. Appears to be a fast efficient installation.
March 30, 2018First time I've used Good Tidings, had 6" of water in basement at 9:00pm they showed up within an hour. I've been using them ever since. I am enver disappointed, they always perform quality work with quality material. Friendly staff.
March 20, 2018Too fast! Joel was very coordinated, extremely knowledgeable, and responded extremely quickly. Joel works expertly and the selection of materials was a high quality- same with Steven!
March 15, 2018Very knowledgable, hardworking with a focus on getting the job done right. We have used Good Tidings for all our pluming, heating and a/c needs since we moved to NJ over 5 years ago. Recently they installed a new gas furance and a/c unit in our house. We are extremely pleased. The technicians performed the install with expert care and attention to detail. I highly recommend Good Tidings!
March 10, 2018Really pleasant, efficient, very clean. They came on time and communicated all the work to be done. Extremely friendly staff!
March 8, 2018Responsive, organized, clean and thorough. Highly recommend. Very happy, great service.
March 8, 2018Adam is a gentleman and a great plumber. He did an excellent job of diagnosing the blockage and controlling the entire situation in an expeditous manner. I really appreciate the prompt service you guys are awesome. I am happy to see your company is doing so well. Thanks again.
March 7, 2018Service was professional, great quality and convenient. Joel and Brian were great!! Rob was an all-star! I highly recommend Good Tidings!!
March 7, 2018I really appreciate the service I received today in a snow storm!Victor did an outstanding job. He is very accomplished. I would certainly recommend him for future work. Thank you again for the wonderful service.
February 28, 2018Fantastic. More than on-time, arrived early. Worked with our schedule, effective, efficient, clean. We recommend to everyone.
February 27, 2018Victor was very professional and prompt to service our sump pump and furnace. He explained everything well and addressed all of our concerns and questions.
February 26, 2018Victor is very friendly and helpful. He explained to me clearly about the problem and resovled the issue very efficiently. I would highly recommend him and will for sure request his service if needed in the future.
February 26, 2018Very satisfied with Good Tidings. This is the second time, and I have given a great recommendation to several people and companies. They are very helpful with all my questions.
February 24, 2018Very accomodating, came out super fast. It was great working with Good Tidings and the price was very reasonable. They replaced my water heater, and even had it on the truck when they arrived! Steven was wonderful and knowledgable.
February 20, 2018I have used Good Tidings on three separate occassions and have been absolutely thrilled with the services, pricing and technicians. I highly recommend them to anyone who wants to have a great experience from the initial phone call for help to the completion of the project!!
February 16, 2018Great job overall, they provided me with multiple options for my problems, the technicians were friendly and knowledgable. Job well done!
February 13, 2018Joel was very dedicated and worked hard to keep us on track. I appreciated his and Mike's considerate and hardworking approach. Rob was very knowledgable and it was nice to see Adam again! Thank you so much for another great experience and another great team. As we have experienced in the past the work was taken care of at a dedicated pace in a very detailed and clean manner.
February 12, 2018The technician explained everything thoroughly, he was very pleasant to deal with, he went the extra mile to make sure everything was done right. This was an amazing first experience with Good Tidings.
February 12, 2018Everything was very good, from the first call at 2am when I left a message. They called me back at 7am as per machien recording. They had someone here very quickly and the problem was corrected. The tech was very nice, clean and neat, no mess. Very satisfied. Thank you I will call you back for future service.
February 9, 2018It was a pleasure working with everyone at Good Tidings. From my initial call to meeting Rob, Joel and Mike as they assessed and installed a new boiler in my home. They were polite, joful and thorough. What ablessing to now have aheat completely throughout our home. Thank you Good Tidings!
February 5, 2018Honest, reliable, consistent. Always done right the first time. I would recommend them to family and friends.
February 4, 2018Alleviated any concerns I had, went through all pricing options. Friendly, polite, very clean. Arrived early, I would recommend them for plumbing and HVAC.
January 24, 2018Great service, I felt very comfortable and they left my home clean.
January 23, 2018Great service, friendly and reliable crew. They came out for service on a weekend and worked with our schedule to quickly restore our home's boiler and heat during winter months. Our family appreciates it!
January 17, 2018Joel did excellent work and I would recommend him. He was very mannerly and left the area clean, 5 stars!
January 10, 2018The team was right on time. The staff was very well mannered, accommodating, and very nice. They kept the house clean and looked as if they weren't even here. Great guys - Marcus, Rob, Joel and Steve. Will be doing business with them again!
January 5, 2018
January 3, 2018Excellent work, respectful, diligent service from the beginning to the end. Joel and Nick worked almost 12 hours! Thank you!
January 2, 2018Arrived in a very timely manner, extremely professional appearance and execution. Adam was a very engaging informative technician. He answered all of our questions and anticipated further needs. Highly satisfied with his interactions and performance of the installation.
January 2, 2018Great service! Joel came over New Year's Eve to help us out with a leaking heater. Very kind, courteous and super helpful. It's always great working with Good Tidings. Will continue using them for all my plumbing, heating and cooling needs.
December 21, 2017Got here fast, starting from the office staff everyone was very helpful and professional. They all went out of their way, above and beyond.
December 21, 2017Good Tidings is a wonderful company! We have had two fantastic experiences with them. Adam was extremely polite and professional. I highly recommend Good Tidings!
December 19, 2017Always fast, friendly and responsive. The technicians are very helpful in explaining in everything and cleaning. My expectations were exceeded, I would absoultey give them 5 stars for their service.
December 17, 2017Very efficient service, appreciate the professional by Joel.
December 4, 2017Adam was very professional, he explained everything he was doing before he started. He also informed me of options I could take. The Good Tidings Company, I would recommend to family and friends in need of plumbing and heating 5 stars!
December 1, 2017Very professional, timely, courteous and wonderful. They cleaned up after themselves, they were knowledgeable and experienced. They handled a tough plumbing job like a piece of cake.
November 30, 2017I've been a client of Good Tidings for at least 5 years and have been always satisfied with the excellent service provided. Joel has confirmed that with his help at my townhome but also my place of business which is also located in Bernards Township. Keep up the good work and thanks again!
November 24, 2017The team is professional, very friendly, I will call them again, they always provide great service.
November 22, 2017Very friendly team, they're information and explain repairs/options before work is done. They arrive earlier then expected and got the job done quickly. I would recommend them to friends and family.
November 21, 2017Great job - explained everything - pleasure to have Adam in our home, 6 stars, very kind and great work ethic!
November 19, 2017It was a wonderful experience. Adam was terrific and offered first class service. Good Tidings came through when we were desperate to resolve the hot water problem. If you have to use a plumbing service, I would strongly encourage you to reach out to Good Tidings first. Thank you for a job well done!
November 17, 2017Adam was awesome! Very upfront and very professional! I wish I called Good Tidings sooner!
November 16, 2017Our experience with Good Tidings has been a win from the beginning to the end. Steve was terrific with working with us through all of our options to find the solution that best met our needs and budget. He really dedicated himself to fitting in our large list of to-dos in an impressively fast turnaround. We expected to be without a shower for days but int he end it was not even 24 hours! The real standout though was his amazing customer service. Really felt like we mattered to the company and to him personally. that doesn't happen very often these days. Our sink top was off-center since we bought the house, one of those small details but he fixed it and it really meant a lot. You can tell from the quality of work and genuine service that the company's slogan is not just marketing, it's really who they are. Thanks so much for my sink Steve!! Also, Mike came and assisted Steve, he was really nice and focused on getting through our big list!
November 15, 2017Adam was terrific. Knowledgeable and thorough. I felt my options were clearly laid out and it was easy to chose the right services. The work was high quality and very clean. I particularly appreciate how considerate he was in helping me move things out of the way of the main shutoff. I would not only request him again, I would recommend him to a friend!
November 10, 2017We love that they are able to fix what other campanies can't. We always receive same day service and upfront and honest pricing. We've been a customer for 5-10 years and always recommend Good Tidings to friends and family.
November 10, 2017My pre-winter heating check turned out to involve more. Thanks to my tech for troubleshooting a problem I didn't know existed. I have been a long time customer and have always found Good Tidings to be responsive. Today was no exception it was wonderful!
November 10, 2017Heather and Adam were a great team. They worked effectively and efficiently. They were a true representation of the Good Tidings Company. Good Tidings met my immediate heating needs at a time when the weather was turning cold. My two year old furnace would not work. All it took was one call to Good Tidings and they solved the problem immediately. Thanks to Dave for your great company. I will continue to pray for more blessing for all of you.
November 8, 2017Adam did a fantastic job! He is very detail oriented and patient. We got everything fixed that we wanted and more. We had an amazing first experience with Good Tidings.
October 30, 2017Everyone at Good Tidings is very polite and trustworthy, they are very thorough and always make sure they're doing good work.
October 21, 2017I enjoy the personal attention to my issues, the quick problem solving strategies and the upfront pricing. My calls are always addressed very quickly!
October 17, 2017This company goes above and beyond for the customer. I am super thrilled with you guys. The customer service is always pleasant, the technicians always show up on time, I am pleased with the personalized options. All the technicians are very trustworthy and I appreciate the sincerity, honesty, and willingness to work with my budget.
October 13, 2017Love Good Tidings, I recommend them to everyone I know. It's always reassuring to know that the customer is in good hands. All the technicians are very trustworthy, I admire the business and I appreciate how they always put me at ease. They have an excellent staff, the best with very accountable training. They all take pride in their work and I'm happy to pay for the quality. Everyone there is very personable. If the owner were running for president I'd vote for him!
October 1, 2017I am fully satisfied with the service, I would recommend Good Tidings to everybody I know!
September 26, 2017Fair pricing for quality work, everyone is friendly and knowledgeable. The experience was extremely pleasant with the team at Good Tidings.
September 24, 2017They always arrive promptly, even on the weekends. Our options were thoroughly explained and we weren't forced to make any decisions we weren't comfortable with.
September 5, 2017The technician explained everything up front, he gave good explanations. I loved the options!
August 30, 2017Great service: professional, polite, took the time to explain the problem, solution and prices. Cleaned up afterwards. Completed the work quickly and with short notice.
August 28, 2017Love these guys!! They are the best! They really took care of me and they are very honest!!
August 8, 2017The same technician came out from the last visit, we felt relieved and comfortable seeing a familiar face, long term employment proves a great company. The technician is always courteous, professional, and honest. They are flexible with our schedules and clean up very well. They never charge different prices for late nights and weekends. We previously used a larger company and had a terrible experience, we Googled "Christian Plumber" and found Good Tidings!
August 7, 2017Good Tidings provides a high quality of workmanship. They are a dependable company, with courteous employees who are always on time.
August 6, 2017I requested service over a weekend and the technician was very prompt, the results were excellent. I am a loyal customer for 10 years and I'm very happy with the service I receive.
July 21, 2017Good Tidings is very professional and clean. I liked the fact that there were several options.
July 17, 2017Very, very satisfied. Happy with Luke and Steve they're nice and pleasant.
July 7, 2017You guys were absolutely fantastic. Very clean and organized. Everything from explaining every step along the way to being amazing with the dogs. The window units were great and made things so much better. All around an amazing experience. Thank you Good Tidings for a great job. We love you guys so much and will recommend you to everyone.
June 27, 2017Excellent service and work. The job was completed as promised by personable and efficient techs. We always call Good Tidings when we need them and won't hesitate to call them again!
June 20, 2017Adam, Mike, and Joel were extremely helpful and courteous. They explained everything clearly and simply. They were well-mannered boys and cleaned up their work area.
June 20, 2017Excellent Service. Reasonable and fair prices. Jamie was friendly and informative. I am very pleased.
June 16, 2017From Vin in the office, to Joe the technician who arrived at our home and wiped his feet before entering, our experience was great!
June 15, 2017Chris was honest and cordial at all times. His work was done quickly, neatly and efficiently. Great job.
June 15, 2017Chris was here and he did a fine job and he was very polite. When ever I have other jobs I would like him to come back.
June 14, 2017Good Tidings is always reliable, reasonable, and honest. We do all our plumbing, AC, and heating with them. The employees are knowledgeable, professional, respectful and I recommend them to all my friends.
June 13, 2017The technician provided very good service, he was quick and friendly.
June 7, 2017Joe and the rest of the staff were extremely friendly. Joe arrived in a timely manner, he was professional, clean and knowledgeable. We are very satisfied with the work!
June 6, 2017Thank you Good Tidings, Adam, Mike, Joelle, and Eric. My air conditioning is working perfect now. The installation was perfect. Great group of professional men. They cleaned up everything and explained it all when they finished. I couldn't ask for a better experience.
June 2, 2017Jamie is very knowledgeable and courteous! Excellent service!
May 23, 2017The technician walked me through my options, I love that I had several options to chose from and I wasn't bound to one solution. The technician was prompt and very clean.
May 16, 2017Good Tidings always seems to come through. Whenever I have needed them for emergency service they are always able to meet my service needs, more importantly, their honest customer service encourages me to keep them in prayer because we need more committed businesses like Good Tidings in our Community.
April 27, 2017Called on a Wednesday for an estimate and someone was here that night. Our install happened the next day. John was our salesman and explained things until we understood. We had Fransisco, Adam and Mike do our install. They were prompt, friendly and very clean. They used tarps and even vacuumed after. They explained things and showed us how to us the equipment. The guys were great and so far, so good! Looking forward to enjoying our new system for many years to come.
April 25, 2017Great staff that was very knowledgeable and easy to do work with. Nice clean installation and very pleasant.
April 19, 2017The entire staff was courteous and helpful. All persons were professional and understanding of our family's needs. Pete is very professional and explained all aspects of the work from start to finish.
April 19, 2017Joe is a true professional, he performed the work quickly, neatly and safely. We would recommend Good Tidings to family and friends.
April 18, 2017We've been using Good Tidings for years. Their guarantee is what keeps us coming back. We would never consider any other company.
April 13, 2017I am very pleased with both the servicemen and the professionalism each demonstrated. I would gladly recommend Good Tidings to others.
March 23, 2017Your technician Joe was efficient and friendly. He cleaned up his work area and was extremely friendly through the process!
March 17, 2017Joe was punctual and polite; he did a great job with my new tub and shower faucet!
March 9, 2017The technician did a great job, I will continue to use Good Tidings!
March 9, 2017Joe solved the problem quickly, he was friendly and cleaned up extremely well. The response time was excellent!
March 7, 2017This company is extremely efficient. I received a phone call when the technician was on his way, they clean up after they completed their job and the technicians are always knowledgeable.
March 3, 2017I'm very happy with the response time, the technician was very professional. I absolutely my new faucet!
March 2, 2017He showed up in the timeframe that the office gave, he was not pushy like other plumbing companies and he was very detailed in my options.
March 1, 2017They were very courteous and handsome too!
February 14, 2017Good Tidings services both my office and my home. They have prompt and immediate service. Anything that needs to be taken care of is repaired immediately.
February 13, 2017All the technicians are very positive and accommodating. They have fair pricing and went above and beyond to get the job done. I had a great experience.
February 9, 2017Good Tidings is always fast, efficient and professional. They always leave the work area exceptionally clean and I have never had to call them back for any issues.
February 9, 2017They arrived early, explained to me all my options and didn't try to sell me more than what was needed.
February 8, 2017They quickly responded to my no heat call, I liked all the different options that were presented and how I was able to get my system replaced the next day.
December 27, 2016I use Good Tidings because they answer the phone right away, there is no answering service, they are clean and prompt and provide 5 Star Service!
December 7, 2016
December 5, 2016These people saved my life!
November 28, 2016"I've been using Good Tidings for 9 year, they make it very easy to set an appointment with them, they're always clean and punctual!"
November 27, 2016Joe was very respectful of myself and my home, he kept his work area clean. I give Good Tidings five stars!
November 7, 2016Rob was very nice, like all the Good Tidings technicians. The work was done efficiently and very well.
November 5, 2016I've been a client since 2013 and cannot say enough good things about this company. I like that they work the weekends and are very clean and thorough.
November 3, 2016I received excellent service, everyone did a great job. They were neat, clean and fixed everything perfectly! I can always count on Good Tidings!
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text:
Her Turn
"We recently learned that our son Sean will be going to Iraq," said Annie, 53, a fund-raiser for environmental causes who has three children -- Sean, 24, Tom, 21, and Jennifer, 19. "Since college, Sean has worked as a technology specialist for the State Department, but he joined the National Guard after 9/11. A few months ago, his unit was called for active duty. Some troops have already shipped out; others will go over the next few months. We won't know until it happens. Every morning I wake up and wonder: Is today the day?"
"Living in this limbo is horrible, especially when I feel so isolated from my husband. It's hard to explain: Charlie is just not present anymore. Even when he's home physically, he's distant and self-absorbed. I'm sad, depressed, and lonely; it's as if a dark malaise has settled over my life. Charlie and I have been together for 26 years but I barely feel a shred of connection with him. And that makes Sean's leaving even more difficult."
"People used to say our family reminded them of the old Michael J. Fox show Family Ties -- you know, liberal parents, conservative son. And it's true that my husband and I are Democrats who opposed this administration's invasion of Iraq, while Sean's politics are distinctly right-leaning. But no matter how scared I am, I would never tell him he should not go. My role as a parent is to help my kids discover who they are.
Their Background
"I met Charlie at a party in San Francisco. I was 24, fresh out of graduate school and focused on my career as an environmental engineer. Soon after we got married, Charlie, who's a microbiologist, was offered a research position at a medical center in Denver. We thought it would be a great place to raise kids. Once we moved, I easily found a job, too, and stayed at it until I had Sean.
"Those child-rearing years were busy, but great. We loved being involved in all the kids' activities. We began drifting apart when Jennifer started high school and I went back to work full time. I'd stayed in touch with my colleagues, so I was thrilled when they asked me to come back on staff. Since Charlie was working crazy hours, we weren't spending much time together anyway. This also meant that we hardly ever had sex.
"About four years ago, Charlie formed a biotechnology firm. We expected the new venture to be dicey financially, but the real problem is that one of his business partners is a lunatic. Charlie comes home every night wound tight as a corkscrew. He'll complain about this man, and I'll make a ton of suggestions, but he has never once taken my advice. Why discuss something if you're not going to do anything about it? I can be supportive up to a point, then I get annoyed. My perspective is, the first time you have a problem, it's the other guy's fault. The second time, it's your fault for not finding a solution.
"These days, neither of us can control our tempers. Something will set us off and we'll spend the night arguing -- something we never used to do. I fell in love with Charlie because he was easygoing and fun, whether we were skiing, mountain biking, or playing Scrabble. But to be honest, I don't enjoy being with him anymore, and I think he feels the same way about me. Recently I planned a weekend in Aspen, thinking it would be a romantic getaway. But instead of going hiking with me, Charlie went off by himself to read, disappearing for hours. I was enraged.
"At home, he disapproves of everything I do. A few months ago, we agreed to renovate the kitchen. I was excited to have a project to work on together, but after an hour in Home Depot, he asked me to handle it. I didn't mind doing all the work but hated his nightly criticisms: The cabinets don't line up, the countertops should be granite, not slate. He never once offered praise.
"When your daily interactions are mostly negative, good feelings are hard to come by. The news about Sean's leaving has made things even worse. I'm trying not to dwell on it, but that's like ignoring a two-ton elephant in your living room. The situation in Iraq gets worse by the day. But if I start to talk to Charlie about my fears, he cuts me off: 'We discussed this already! Let's move on.' But if I can't talk to my husband about our son going to war, who can I talk to?
"We both support Sean's decision; on that we've never disagreed. But our marriage feels dead. I don't want a divorce -- we have so much history -- but I can't continue this way."
His Turn
"I don't want to get divorced any more than Annie does," said Charlie, 55. "I love her, love our family. But I'm also frustrated by how distant we've become.
"The fact that Sean could go to Iraq any day is a steady drumbeat in our lives and it's ramped up our problems. But I keep telling Annie, 'You can't change the Pentagon's mind. What's the point of talking about it?' Naturally, I'm afraid, too. Anytime you hear about car bombs or land mines, you're aware that it's somebody's child. I did not support this war, but I do support the soldiers who are fighting it. Sean is well trained and I pray that will keep him safe.
"The truth is, Annie and I haven't been happy for a long time. She's always been impatient, but now she's become nasty. If I miss the exit on the parkway or forget to pick up something, she calls me an idiot. I feel sandbagged by these skirmishes.
"Annie gets particularly irritated about my work. She's energetic and no nonsense in figuring out what to do -- and I've always loved that about her. But I prefer to mull things over and allow a decision to unfold over time. Becoming a partner in this new firm has been more stressful than I ever imagined. I can deal with the financial risks. But one of my partners, whom I knew only as a business acquaintance, has turned out to be a poisonous personality who thrives on public displays of rage -- with me as his favorite target. Figuring out how to deal with him is a daily trial. When I talk about this with Annie, I'm not looking for a 1-2-3 solution; I'm just trying to clarify my thoughts. Annie pressures me to do this or that, and when I don't, she accuses me of ignoring her.
"The kitchen renovation has become a sore point, too. Annie's doing a great job, but if I notice that the cabinets aren't aligned, aren't I allowed to say so? I don't deserve to be hit with one of her stinging remarks.
"The Aspen trip was another disaster. It had been a long time since I'd had the luxury of sitting quietly and reading a book. I was not ignoring her. When I strolled back to the inn, feeling calm for the first time in days, I had my head handed to me. We ended up arguing all afternoon.
"I don't know why we can't communicate anymore. Maybe we never did, and we just didn't notice when the kids were young. They were our common project, but once they needed us less, it left a void that we haven't been able to fill. And, unfortunately, that has taken a terrible toll on our sex life. I can't even remember the last time we made love.
"It would be so nice to feel close, especially with Sean's leaving. The truly sad part is that, just when we need each other most, Annie and I can't draw on the love and friendship we used to share. Some days I think it's too late, that too much ill will has built up. But I couldn't live with myself if I didn't at least try to salvage our marriage."
The Counselor's Turn
"Annie and Charlie's marriage had veered off course years ago," said the counselor, "but their son's imminent deployment to Iraq ratcheted up the tension between them. They had a strong foundation that was grounded in love, but after years of neglect, it was in desperate need of repair.
"While they were raising their kids, Charlie and Annie put their marriage on autopilot. Over the years, they fell out of the habit of communicating, verbally or physically. In time, Annie slipped into a spiral of negativity, storing up anger until the slightest incident triggered an outburst. Charlie, accustomed to a critical wife, minimized contact to avoid confrontation, which made the situation worse because Annie took his withdrawal as a sign that he didn't love her. This, in turn, fueled her ongoing hurt and tendency to strike back in anger. The crisis with Sean forced them to face the huge gulf between them.
"Annie, for example, had developed an almost knee-jerk reaction of thinking negatively about her husband. Instead of withholding judgment or asking for more information when he did or said something that distressed her, she automatically assumed he was failing her or being critical and went into attack mode. As her resentment became entrenched, it seeped out in sarcastic, hurtful remarks that made him retreat even further. When they recounted various disagreements in my office, I encouraged Charlie to explain what he had been thinking and feeling in each situation. Annie assumed her husband's withdrawal after work or on their weekend trip meant he wasn't interested in being with her, when, in fact, his need for serenity was prompted by his stressful workdays.
"Before therapy, these two spent a lot of time chronicling what was wrong instead of expressing their needs and feelings. 'Identifying what you want, rather than what you don't want,' I said, 'leads to solutions and an overall positive feeling.' For example, Annie could say, 'Honey, I'm feeling anxious about Sean. I'd like to talk for a few minutes.' To stop disagreements from escalating, Annie had to learn to recognize when her tone was harsh. Substituting words like 'seldom,' 'sometimes,' or 'occasionally' for 'always' and 'never' also took the sting out of her comments.
"As the overall tension ebbed, Charlie and Annie used their newfound collaborative skills to negotiate daily decisions peacefully, such as the choice of a window treatment for the kitchen. They both also began to suggest activities they could enjoy together -- whether taking a walk or sitting down to a game of Scrabble. Reinfusing their lives with meaning also revitalized their long-dormant sex life. To help that along, they decided to go to bed earlier, read, talk, and see where the closeness led.
"By assuming good will toward each other, they were able to feel like allies instead of adversaries. This was crucial if they were to deal with their son's departure. Charlie's 'I just won't think about it' attitude infuriated Annie because she desperately needed to talk about her fears. So did Charlie, for that matter.
"As more units were called up and the son of a close friend was sent overseas, the stress level soared. During one session, Annie admitted that she was terrified but reiterated that she didn't want her son to think she disapproved of his choice. I suggested that it might be important for her to express her true feelings in a loving way. One weekend when Sean was home, the two of them took a drive and she told him how she felt.
"She told me he hugged her and said, 'I understand how you feel, Mom, and I love you for it.' He admitted he was scared, too, and that while he had initially supported the war, he now had his own doubts about how some of it was being handled. Still, it was his job, so he was going to go.
"The conversation lasted only 20 minutes, yet Annie felt enormous relief. 'I don't need long discussions or easy solutions,' she told me. 'I just need to have someone I love know what's on my mind.'
"The couple still have enormous anxiety about their son, but both feel more in control since they are sharing the burden. 'Families of servicemen struggle to strike a balance between healthy apprehension and paralyzing terror,' Annie said, adding, 'I don't think I could get through this without my husband.' That's a marriage in the best sense."
"Can This Marriage Be Saved?" is the most popular, most enduring women's magazine feature in the world. This month's case is based on interviews with clients and information from the files of Susan Heitler, PhD, a clinical psychologist in Denver. The story told here is true, although names and other details have been changed to conceal identities. "Can This Marriage Be Saved?" is a registered trademark of Meredith Corporation.
Originally published in Ladies' Home Journal magazine, October 2004.

subset: commoncrawl


text:
Overview, Introductory, Intermediate, Advanced Courses and Electives for the AU Libraries Career Ladder Program
Overview | Introductory | Intermediate | Advanced | Electives
Course Name: Overview of the Libraries and the Library Profession
Course Number: OV 100
This course is designed to introduce the basic functions of libraries in general and of Auburn University Libraries in particular, and to introduce the employee to his or her position within the organization. Participants will acquire a basic knowledge of library terminology, gain a broad overview of the concepts of copyright and intellectual freedom, become acquainted with the Library Bill of Rights, be introduced to the major professional associations, gain a basic knowledge of the AU Libraries' mission, its history, and its organizational structure, and acquire a working knowledge of the physical layout of the libraries.
Max. Enrollment: 36
Duration: 2 hours
Course Name: Overview of Reference Services
Course Number: RS 101
This course furnishes an overview of reference and reference services. Attendees will gain the experience of participating in an information literacy session, and discuss the qualifications needed by reference librarians and the mechanics of the reference interview.
Max. Enrollment: 14
Duration: 2 hours
Course Name: Overview of Access Services
Course Number: AS 101
In this course, the participant will become acquainted with the processes and functions of the units in Access Services. Specifically, they will gain an introduction to circulation, reserve and document delivery procedures and will acquire a basic understanding of the role of stack maintenance.
Max. Enrollment: 8
Duration: 2 hours
Course Name: Overview of Technical Services
Course Number: TS 101
This course provides a broad overview of the basic functions performed by Technical Services staff (Acquisitions and Cataloging), and their roles in the libraries' operation. The course is comprised of two components, both of which must be completed to earn credit for the class. They are:
TS 101a -- Acquisitions component, max enrollment 10, duration 1 hour
TS 101c -- Cataloging component, max enrollment 10, duration 1 hour
Course Name: Overview of Systems
Course Number: TS 102
This course will provide an understanding of what software products are supported on the employee's desktop, where the training takes place, what to do if you have a question or problem with your computer, who to contact for assistance, and what responsibilities the staff have in the Systems Dept.
Max. Enrollment: 8
Duration: 2 hours
Course Name: Introduction to Reference Services
Course Number: RS 201
The objectives of this course are to introduce the student to the staff, services and operations of the RBD, LADC and CVM libraries, the Special Collections department, and to provide a working vocabulary of Archival terminology. The participant will gain an understanding of reference services and the basic reference interview, acquire the necessary skills to conduct such an interview, learn when and where to refer questions, and develop a working knowledge of two commonly-used databases and search strategies. The course is comprised of four components, all of which must be completed to earn credit for the class. They are:
RS 201m -- RBD component, max enrollment 36, duration 2 hours
RS 201sa -- Spec/Archives component, max enrollment 10, duration 1 hour
RS 201a -- Architecture Library component, max enrollment 8, duration 1 hour
RS 201v -- Veterinary Library component, max enrollment 8, duration 1 hour
Course Name: Introduction to Access Services
Course Number: AS 201
The Introduction to Access Services course provides an understanding of Access Services at Auburn, and its role within the libraries. Participants will gain a general understanding of the units and functions of Access Services, learn basic circulation procedures and rules, become acquainted with reserve and e-reserve operations, and acquire a basic understanding of document delivery functions. The course is comprised of three components, all of which must be completed to earn credit for the class. They are:
AS 201cr -- Circulation/Reserve component, max enrollment 36, duration 2 hours
AS 201d -- Document Delivery component, max enrollment 8, duration 2 hours
AS 201s -- Stacks Maintenance component, max enrollment 5, duration 2 hours
Course Name: Introduction to Technical Services
Course Number: TS 201
This course examines the functions of Technical Services, and imparts a general understanding of Acquisitions and Cataloging functions and procedures. Participants will develop a general understanding of the acquisition and processing of monographs, acquire a general overview of serials acquisitions and processing, become acquainted with cataloging and classification, and gain an introduction to the Physical Processing and Binding & Receiving units. The participant will also acquire a basic understanding of the AU Libraries' network configuration, including directory/drive locations on the network servers, gain knowledge of the Voyager system/server configurations, develop a working knowledge of global IDs as well as proper procedures for computer shutdown, be introduced to trouble shooting techniques and, gain a broader acquaintance with GroupWise. The course is comprised of three components, all of which must be completed to earn credit for the class. They are:
TS 201a -- Acquisitions component, max enrollment 7, duration 2 hours
TS 201c -- Cataloging component, max enrollment 7, duration 2 hours
TS 201s -- Systems component, max enrollment 36, duration 2 hours
Course Name: Introduction to Collection Development
Course Number: CD 201
This course is intended to offer an overview of collection development processes at Auburn. Attendees will acquire a basic understanding of the budget for books, journals, and other library materials and the ways in which the needs of students and scholars are reflected in Auburn's acquisition and budgeting decisions and processes.
Max. Enrollment: 18
Duration: 6 hours
Course Name: Intermediate Main Reference
Course Number: RS 301
The intermediate main reference course is designed to further acquaint staff with reference terminology as well as print and electronic resources, along with the retrieval and transmittal of materials. Attendees will learn from direct hands-on experience appropriate resource selection of various types of materials including databases and internet sites, searching techniques and retrieval of information.
Max. Enrollment: 36
Duration: 5 hours (in two sessions)
Course Name: Intermediate Archives & Special Collections
Course Number: RS 302
Intermediate Archives: The intermediate session provides an overview of how archival concepts are applied at Auburn. This will include a review of policy and procedure documents related to appraisal, arrangement, description, and access to the archives. Intermediate Special Collections: While the Special Collections component of the Introduction to Reference Services focused primarily on collections, the intermediate course will focus primarily on functions. Each major function of the department will be explained and demonstrated. These functions include: Reference, Collection Development, Maps and Geographic Information Systems, Microfilming, Preservation & Serials. Participants will undertake a series of exercises to identify materials in the collections using AubieCat.
Max. Enrollment: 8
Duration: 2 hours
Course Name: Intermediate Branch Libraries
Course Number: RS 303
The intermediate branch class is designed to acquaint staff with specific print, media, and online resources in the 2 branch libraries. Attendees will learn which resources to access for specific reference settings and receive hands-on training with print and online resources. In addition, attendees will receive basic skills training in branch library functions such as circulation, reserve, and collection development. Prerequisite: Intermediate Main Reference. The course is comprised of two components, both of which must be completed to earn credit for the class. They are:
RS 303a -- Architecture Library component, max enrollment 8, duration 2 hours
RS 303v -- Veterinary Library component, max enrollment 8, duration 2 hours
Max. Enrollment: 8
Duration: 4 hours (in two sessions)
Course Name: Intermediate Access Services/Circulation
Course Number: AS 301
Intermediate AS/Circulation will provide ongoing information about Circulation. The information will become more in-depth and cover more complex tasks involved in the operations of Circulation. Some of the tasks covered will include charging and discharging procedures and how to process these items, creating patron records, processing new books and handling patron problems.
Max. Enrollment: 10
Duration: 2 hours
Course Name: Intermediate Access Services/Document Delivery
Course Number: AS 302
Intermediate AS/Document Delivery will cover the tasks involved in the operation of Document Delivery. This will include the use of Voyager, OCLC, CLIO and Ariel.
Max. Enrollment: 5
Duration: 2 hours
Course Name: Intermediate Access Services/Reserve
Course Number: AS 303
Intermediate AS/Reserve will focus on providing information about traditional reserve. The information covered will become more in-depth and cover more complex tasks involved in the processing of traditional reserve items. These tasks include the completion of forms by the faculty, steps taken to place each item on Reserve, including adding professor's personal copies and the actual marking of each item. We will also discuss the removal of these items.
Max. Enrollment: 10
Duration: 2 hours
Course Name: Intermediate Access Services/Stacks Maintenance
Course Number: AS 304
In this course, the student will continue working with materials in the Library of Congress classification system. There will be hands-on activities related to shelving books and bound journals, shelving current issues of journals and newspapers, pulling current issues for binding, tracing for lost books, inserting updates and transmittals, retrieving items from closed stacks and shifting the collection.
Max. Enrollment: 5
Duration: 3 hours
Course Name: Intermediate Acquisitions
Course Number: TS 301
This course will have three components: 1) Firm Order, 2) Receiving, and 2) Serials Check-in. Discussion will include handling of problem orders and serials check-in problems. There will be hands-on exercises in all areas.
Max. Enrollment: 8
Duration: 4 hours
Course Name: Intermediate Cataloging
Course Number: TS 302
This course consists of several separate modules, 4 of which need to be taken in order to gain credit for the class. These short (usually 1 to 2 hour) modules are:
TS302a - MARC for Non-Catalogers
TS302b - Item Records and Barcodes
TS302c - Joy of Serials
TS302d - More Joy of Serials
TS302e - Serials Title Changes
TS302f - Series and Series Authority
TS302g - Intro to Subject Analysis
TS302h - URL Troubleshooting
TS302i - Serials Holdings
TS302j - Adding Reference Volumes
TS302k - Closed Stacks
TS302l - Electronic Theses & Dissertations
TS302m - Introduction to Maps
TS302n - Lost Books
TS302o - Government Documents & Microforms
TS302p - Introduction to Electronic Serials Cataloging and Maintenance TS302q - Basic OCLC Searching
TS302r - Access Reports for Cataloging Data
TS302s - OCLC Connexion pt.1
TS302t - OCLC Connexion pt.2
TS302u - Lib_Cathelp/Lib_Rush Demystified
TS302v - Expanded OCLC Searching
Consultation with the employee's supervisor is needed to determine which of the 4 modules is most appropriate for the participant.
Max. Enrollment: varies
Duration: varies
Course Name: Advanced Reference
Course Number: RS 401
An independent study course with two tracks: Bibliographic Instruction (BI) and Reference. Participants will choose, with input from their supervisor, one or the other. The BI track will include observation of a variety of instruction courses with the ultimate outcome of assisting as back-up for a series of instruction classes and/or the production of a guide or webpage. The Reference track will include observation of reference desk activities, possible working on the Reference and/or Information Desk, and will culminate in the production of either a guide, a webpage, or a demonstration of a database in a particular subject area. Independent Study: Contact Linda Caudle to arrange enrollment
Course Name: Advanced Special Collections/Archives
Course Number: RS 403
This course will have an independent study format. The participants will meet for orientation and a suitable project will be assigned to each student.
Max. Enrollment: 8
Duration: 2 hours
Course Name: Advanced LADC Reference
Course Number: RS 404
The intent of the Advanced Course for LADC is to have staff more involved in resources in LADC and RBD which are directly related to student, faculty, and staff research in architecture, design, and building science. The course is designed to reacquaint staff with sources introduced in the intermediate course, introduce more sources of information, make staff more comfortable with interpreting these sources of information, and to know when to suggest them to library users. Print and electronic sources will be covered and there will questions aimed at determining which source to use and when to use it. Emphasis will be placed on the ability to evaluate reference sources.
The course will be four hours-two 2 hour sessions-held in LADC. Included will be some lecture and discussion of sources but staff will find it necessary to have some "hands on" time on their own. The 20 assigned questions will require staff to evaluate which source to use, actually use it to answer a reference question, and record the answer-and indicate WHY that specific source was consulted. Results of the assignments will be evaluated by the instructor and graded on a pass/fail option. When incorrect or no results are indicated, staff will be allowed to try the question again after consulting with the instructor. The instructor will work with staff as the proceed with completing the assignments to insure staff make the best use of their time. Independent Study: Contact Linda Caudle to arrange enrollment
Course Name: Advanced Access Services/Circulation
Course Number: AS 401
Advanced AS/Circulation will provide a more in-depth study of the more complex tasks of the Circulation unit. During this session we will cover financial processes and the handling of lost books.
Max. Enrollment: 5-8
Duration: 2 hours
Course Name: Advanced Access Services/ALLIES
Course Number: AS 402
Advanced Access Services/ALLIES will focus on providing more information about ALLIES. The class will cover in-depth and complex tasks involved with ALLIES. These tasks will include requesting (on-line and walk-up), filling, shipping, and receiving items from ALLIES libraries. In addition, participants will become familiar with ALLIES transactions from the viewpoint of the holding library and the pickup library.
Max. Enrollment: 5-8
Duration: 2 hours
Course Name: Advanced Access Services/Document Delivery
Course Number: AS 403
Advanced AS/Document Delivery will look at the Document Delivery process. This will include the use of OCLC and union lists, selection of potential lenders, verification of information as well as patron notification.
Max. Enrollment: 5
Duration: 2 hours
Course Name: Advanced Access Services/Stacks
Course Number: AS 404
This course will concentrate on stacks maintenance activities related to microforms and federal government publications. The student will learn how to shelve by the SuDoc system and will practice doing so. The various micro formats will be identified and practical experience in shelving them will be given.
Max. Enrollment: 5
Duration: 3 hours
Course Name: Advanced Cataloging (Cataloging Concentration)
Course Number: TS 403c
This class is designed to teach the finer points of copy cataloging. Its intended audience includes staff from the government documents unit and from the acquisitions department who also catalog.
Max. Enrollment: 8
Duration: 8 hours (over 4 days)
Course Name: Advanced Cataloging (Modules)
Course Number: TS 403m
This course consists of several separate modules, 6 of which need to be taken in order to gain credit for the class. These are usually short (1 to 2 hour) modules. They are listed above - see TS302 Intermediate Cataloging. Consultation with the employee's supervisor is needed to determine which 6 modules are most appropriate for the participant.
Max. Enrollment: varies
Duration: varies
Course Name: Advanced Serials Acquisitions
Course Number: TS 404
This class will cover the ordering and invoice process for periodical subscriptions and standing orders. Participants should have already taken Intermediate Acquisitions, as they will be expected to be familiar with Voyager purchase orders and invoices.
Max. Enrollment: 5
Duration: 2 hours
Course Name: Advanced Preservation
Course Number: TS 405
The Advanced Preservation course is divided into three sections. All three sections involve hands-on experience in the preservation process. The first section covers library binding. In this section, participants will learn the steps involved in the process in which loose issues become a bound volume. An emphasis on terminology will aid in the understanding of book construction. The second section covers disaster preparedness and recovery techniques. After coursework, participants will join in a disaster recovery drill. The third section will cover basic book repairs. Coursework will show participants how to assess book conditions, correctly re-attach loose pages, and perform minor reapirs to worn circulating volumes
TS405a - Library Binding for preservation
TS405b - Disaster preparedness and response
TS405c - Basic book repairs
Max. Enrollment: 6
Duration: 3 hours
Library Electives are in-house training sessions other than the Overview, Introductory, Intermediate and Advanced courses. They may be short courses/workshops on such topics as Library Safety, Book Preservation, or Periodicals Processing. Library-sponsored teleconferences and webinars are also considered library electives, as well as all in-house computer short courses.


text:
Blade Runner: The Director's Cut (Remastered) (UK - DVD R2)
Scott McKenzie takes a look at the recent cleaned-up release of the sci-fi classic...
Set in the now not-so-distant future, robot design has developed so far that synthetic humans, or replicants, are now almost indistinguishable from the real thing. Most of the human race has moved to the off-world colonies for a better life and those left behind aren't exactly the cream of society. Rick Deckard (Harrison Ford) is a blade runner, an officer of the Los Angeles law enforcement whose job it is to track down and "retire" rogue replicants.
2006 Remastered Version
1999 Version
Four replicants have arrived on Earth, leaving a trail of destruction and death in their wake, and Deckard is called on to get rid of them. Along the way he meets Rachael, a replicant who doesn't know she isn't human. They form a relationship that is fundamentally wrong in society's eyes and is there something about Deckard that he doesn't know?
The first amazing thing about Blade Runner is the fact that it was made at all. Huge investment went into set design and special effects and, rapidly running out of money, director Ridley Scott was tearing pages out of the screenplay on a daily basis in order to get somewhere close to the budget. Many books have been written about the torturous shoot and relations between Scott and serial grudge-holder Ford have never fully healed.
2006 Remastered Version
1999 Version
Blade Runner is a film that sets standards. It is the definitive vision of a dystopian future. Its influence is obvious in so many sci-fi movies produced since 1982 because the filmmakers have taken the capitalist society of the 80s to the logical extreme. Advertising and industry will take over the landscape and the human race will be fighting against the technology we worked so hard to create, which is a common theme in the writing of Philip K Dick, upon whose novel Do Androids Dream of Electric Sheep? this film is based. Essential follow-up viewing is the anime classic Akira, which pays homage to the Japanese-influenced Los Angeles of Blade Runner by creating a neon Tokyo with the detail and scope that a live action budget would not allow in the days before CGI.
With a screenplay that is light on dialogue and considerably less action-focused than Star Wars, Blade Runner is almost certainly the opposite of what fans of Harrison Ford were expecting at the time. His performance could not be more low-key, with the introverted Deckard using a look or a nod to get his point across where Han Solo would have shot first before asking questions. Deckard's nemesis Roy Batty is played with incredible intensity by Rutger Hauer, in a role that defined him as a sinister eccentric, a persona that he later carried over to The Hitcher.
2006 Remastered Version
1999 Version
I believe the 'classic' tag given to Blade Runner is well and truly deserved, however there is something about the film that doesn't sit quite right with me. Whether intentional on the part of the filmmakers or not, themes of sexism and racism can be read within the story. The only female characters are replicants (and therefore disposable) and Deckard's seduction of Rachael is more of an exercise in coercion than romance. The theme of racism can be identified but I'm not sure if I agree with those that argue its case. It's true that Deckard is a one-man army attempting to rid the world of those that don't fit society's acceptable norms, but this is a story of man vs. machine rather than man vs. man. If that were the case then surely I, Robot, another Dick adaptation with a similar theme but directed with considerably less subtlety, should be considered more right-wing in its approach.
Although derided upon its release, time has been kind to Blade Runner and the main reason for its continued success was the re-release in 1992. If it wasn't for the director's cut of Blade Runner, we wouldn't have endless re-workings of classic movies and there wouldn't be the endless slew of 'rated' and 'unrated' DVD releases. It also highlighted the practice of studio interference and gave the fanboys plenty to argue about. Is the movie better with or without Harrison Ford's voiceover? Is Deckard a replicant or isn't he? And what else is missing from both versions? For me, the difference in the two versions lies in the tone of the movie. With the addition of the hard boiled voiceover and less ambiguous ending, the original Blade Runner feels more like a 1950s Hollywood film noir. Without the voiceover, the lack of dialogue is more obvious and has more in common with classic European noir such as Jean-Pierre Melville's Le Samourai.
2006 Remastered Version
1999 Version
Before sitting down to watch the review copy of the remastered version of Blade Runner, I hadn't watched my old copy of the 1999 release for a long time. Maybe my expectations were set too high by the 'Digitally Remastered' tag on the cover but I was fairly underwhelmed. There is still some dirt and scratches on the picture, which is most prominent during the exterior model shots. The colours are strong but there is quite a bit of colour bleeding and edge enhancement on show.
My opinion changed quite considerably when I popped Warner's initial release into the DVD player and it became immediately apparent that even though it has its faults, the remastered version is a considerable improvement. The 1999 release is wobbly, cropped on both sides, suffers from significant compression artefacts and has jagged black borders around the non-anamorphic picture. This new DVD presents Blade Runner with the best picture quality yet seen on a home release of the movie, but I hope it passes through the remastering process a few more times before the release of the high definition version and the long-awaited definitive edition.
My hopes of a fully remastered 5.1 soundtrack for Blade Runner were dashed with this release. Unfortunately all we get is a cleaned-up version of the Surround track from the 1999 release. Admittedly, it is a lot cleaner with fewer crackles but surely we deserve full use of directional sound to get the most out of a futuristic world where a multitude of noises should hit the audience from all angles. Surprisingly for such a high profile release from a major director, the looping is quite lazy in places. In long shots it is sometimes obvious that the actors' lips are saying something completely different to what we can hear. This is something that I hope will also be addressed in the next release.
2006 Remastered Version
1999 Version
Unless scene selection and interactive menus are your idea of a good time, there's nothing else here for you other than the movie.
With second hand copies of the out-of-print original release of Blade Runner going for $40 or more on eBay, it makes sound business sense to get this version out there on the shelves, but it does make me wonder who this release is for, other than the few who can't wait for the definitive edition. The video and audio quality still aren't up to the standard we generally expect from a major release but it is a significant improvement over the 1999 release. If you absolutely have to own Blade Runner on DVD now then this is the version to pick up but everyone else should wait and see just how special Warner Bros can make the inevitable special edition.
Review by Scott McKenzie
Suitable only for persons of 15 years and over
Disc Details
Release Date: 9th October 2006
Discs: 1
Disc Type: Single side, dual layer
RCE: No
Video: PAL
Aspect: 2.40:1
Anamorphic: Yes
Colour: Yes
Audio: Dolby Digital 2.0 Surround English
Subtitles: English, Danish, Finnish, German, Greek, Norwegian, Polish, Portuguese, Swedish, Turkish
Extras: None
Easter Egg: No
Feature Details
Director: Ridley Scott
Cast: Harrison Ford, Rutger Hauer, Sean Young, Daryl Hannah, Edward James Olmos
Genre: Drama, Film-Noir and Sci-Fi
Length: 112 minutes
5Review Guide
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FROM Peter Nicks
Why did Jared Kushner want a back channel with Russians? News broke Friday that President Trump's son-in-law and senior advisor, Jared Kushner, tried setting up a back channel between the Trump transition team and the Russian government. What are the consequences for Kushner, President Trump, and the investigation into Russian meddling?
Hua Hsu: A Floating Chinaman Author Hua Hsu stops by to discuss his book A Floating Chinaman, recounting the life of 1930's actor/writer H.T. Tsiang and his struggles entering the American literary world.
Securing Public Spaces, Super Wealthy Asians Vehicles are increasingly being used as weapons, as seen in the London Bridge attack over the weekend and in New York's Times Square last month. The Compton-based company Calpipe is designing security bollards to help make public spaces safer. And novelist Kevin Kwan satirizes the "crazy rich" Asian jet set and their luxurious tastes in his latest book, "Rich People Problems."
Previewing James Comey's blockbuster testimony Former FBI director James Comey testifies Thursday in front of the Senate Intelligence Committee, but his opening statement has been released. In it, he says he felt pressured by Donald Trump to declare loyalty to him and publicly clear him of any wrongdoing in the Russia investigation.


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Big Fleet Racing in Store for Melges 20s in Porto Venere
6 April 2017
Porto Venere, Italy (Apr. 6, 2017) - The first European Melges 20 World League event is upon us this weekend with more than 30 teams registered. Melges 20s representing nine different countries will attend, kicking off what will be one of the most sensational seasons of sportboat racing anywhere in the world!
The Melges 20 World League season officially got underway earlier at the Miami Winter Series in February and March. Now, it's time for the European Division to strut its stuff with a grand schedule of racing taking place over the next five months — Porto Venere, Scarlino (May 12-14), Zadar in Croatia (June 9-11), followed by the European Championship in Sibenik (July 12-15), and the grand Russian Championship in Riva Del Garda, Italy (Sept 1-3). View A Complete 2017 Melges 20 Events Schedule.
For the start, with all guns ablaze the best of the best return to the Melges 20 stage. 2016/17 Monaco Winter Series Champion Alezander Ezhkov aboard Pirogovo Sailing, Igor Rytov's Russian Bogatyrs, Manfredi Vianini Tolomei's Maolca, Achille Onorato's Mascalzone Latino Jr., Marco Franchini's Mezzaluna, Matteo Marenghi Vaselli's Raya, Valentin Zavadnikov's Synergy GT and Poland's Krzyztof Krempec on Mag Tiny are all in attendance just to name a few.
Three days of racing are scheduled in Porto Venere, commencing on Friday, and completing on Sunday.
At the end of the Porto Venere event, the general Melges World League overall international ranking will count more than sixty boats classified. View The Current Melges 20 World League Results.
The Melges 20 World League European Division races in Porto Venere are sponsored by the Comune di Porto Venere and organized in collaboration with the Comitato dei Circoli del Golfo, Porto Venere Sviluppo srl and Porto Venere Servizi.
The 2017 Melges World League European events are destined for greatness, not only because of the big competition that awaits the speed-hungry fleet and celebrity-style sailors who will participate, but also due to the support of first-tier partners who guarantee further success and high standards of excellence at every venue.
Helly Hansen is the official signature clothing of the the 2017 Melges World League. They will headline the hospitality areas, reaffirming their dedication to the sport of sailing and its fans.
Garmin Marine is the official timekeeper of all races of the Melges World League European Division.
Lavazza will keep sailors and racing enthusiasts alike well served the taste of Italian coffee.
Toremar realizes Melges' link to the sea.
Official photos and videos will be brought to life and presented by the impeccable Barracuda Communications.
The MWL enjoys further technical partnership with Motorvela and Submariner that handled placement and installation of the Melges World League powered by HH hospitality area.
As with other Melges 20 events around the world, racing updates will be posted online at the Official Melges 20 Facebook Page. Be sure to also follow the fleet on Instagram, Twitter and YouTube. Tune in for the latest racing information, results, video interviews and photos at melges20.com.
Visit The Official Porto Venere Yachtscoring Website
View Full Entry List
Melges 20 on Facebook
Melges 20 on Twitter
Melges 20 on Instagram
Melges 20 on YouTube


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Skip to comments.Phyllis Schlafly: Are Mexican Immigrants Assimilating Or Invading?
Posted on 11/30/2001 7:47:46 AM PST by Stand Watch Listen
Since the 9/11 terrorist attacks, support for the United States has poured in from around the world, but the response from Mexico has been decidedly lukewarm. A Gallup poll reported that 78 percent of Mexicans oppose contributing troops to a multinational coalition, and we have seen no indication that Mexico will modify its oil policy of acting like a member of OPEC.
While there is no evidence that the 9/11 terrorists entered over the Mexican border, the trial in El Paso of an Iraqi smuggler produced evidence that he alone brought more than 1,000 Middle East illegals into the United States via that route, charging his clients $10,000 to $15,000 each. Border Patrol agents have confirmed the increase in illegal aliens coming from the Middle East across our southern border and the fact that Arabs pay up to $50,000 each for a "coyote" to smuggle them into the United States.
The 9/11 events have temporarily shelved the foolish proposals to grant amnesty to three million Mexicans illegally living in our country. Unfortunately, there is no indication that Mexico has retreated from its longtime goal of opening the U.S. border.
In Chicago on July 27, 1997, then Mexican President Ernesto Zedilla told the National Council of LaRaza, "I have proudly affirmed that the Mexican nation extends beyond the territory enclosed by its borders." He announced a Mexican constitutional amendment that purports to allow Mexicans to retain their Mexican nationality even though they become U.S. citizens (which is contrary to the U.S. naturalization oath).
When President Vicente Fox came to the United States this year, he reiterated this line, proclaiming that "the Mexican nation extends beyond the territory enclosed by its borders" and includes migrants living in the United States. He called for open borders and endorsed Mexico's new dual citizenship law.
Some Mexicans use the term "reconquista," which is Spanish for reconquest, to describe their desire to see California, New Mexico, Arizona and Texas acquired by Mexico and named the new country of Aztlan. They are teaching their youth that the United States "stole" those areas from Mexico and that they should be "returned."
The United States acquired the Southwest a century and a half ago in three ways: part by the 1845 annexation agreement with Texas, which was then an independent republic, part ceded by Mexico in the 1848 Treaty of Guadalupe Hidalgo after the Mexican-American War, and part by the 1852 Gadsden Purchase.
Mexico's claim to the Southwest originated with the 1494 Treaty of Tordesillas, which drew an imaginary line on the map to divide the Western Hemisphere between Spain and Portugal. Because geography had so many unknowns at that time, Portugal got only Brazil (which is why Brazilians speak Portuguese).
Other countries never recognized this treaty, and Americans consider it ridiculous even to talk about giving the Southwest to Mexico. Most national borders all over the world have come about as the result of war.
Mexicans obviously have no thought of invading the Southwest with troops, so their hope is reconquista by migration, both legal and illegal. According to Mario Obledo, founder of the Mexican American Legal Defense & Education Fund, "California is going to be a Hispanic state and anyone who doesn't like it should leave."
An amnesty rally in the Los Angeles Sports Arena on June 10, 2000 attracted 25,000 people. In demanding amnesty for illegal Mexican aliens, the speakers proudly announced the names of at least a dozen unions in Los Angeles that are now headed by Mexicans.
Vicente Fox presented Mexico's Congress with a five-year development plan to eliminate the U.S.-Mexican border. He said he plans to serve "the 100 million Mexicans who now live in Mexico and the more than 18 million who live abroad," and to "strengthen our ability to protect and defend the rights of all Mexicans abroad."
Juan Hernandez, appointed by Fox as special liaison to Mexicans abroad, lobbies to get U.S. driver's licenses issued to illegal aliens and defends the Mexican government's issuance of desert survival kits to those sneaking across the border. On ABC's Nightline on June 7, he boasted: "We are betting that the Mexican-American population in the United States ... will think Mexico first."
Fox's five-year plan calls for building a larger consular presence in the United States, and this is already in operation. In U.S. areas with large Hispanic (including illegal) populations, the Mexican consul donates to the local public schools the same textbooks that are used in every elementary school in Mexico, grades 1 through 6.
The books, written in Spanish and including all academic subjects, teach that America "stole" the southwest from Mexico and that Mexico is entitled to take it back. The Mexican government considers these textbooks a symbol of Mexican national pride, guarantees a set to every Mexican child, and makes it a crime for anyone to sell them.
The only reason we learned about this Mexican plan is that one school in Santa Ana, California, decided to sell the books at a book fair and the local Hispanics kicked up a fuss about it. The school apologized to the Hispanics for selling the books, but should have apologized to the students for accepting the books in the first place.
The question we should ask our Mexican immigrant friends is, are you assimilating or invading?
Right, I'm sure. They don't want to turn Mexico into what it is either, I suppose.
Is it fair to discount Reconquista as a minor issue when major political figures like Villaraigosa and others aspire to the wish that Reconquista succeed. Or have you missed that fact?
Here, please browse some of these real webpages regarding Reconquista for background.
No doubt, in 100 years Mexican-American snobs will be looking down their noses at [insert next immigrant wave] and making dire predictions about the decline of American culture.
I think it is clear that there is a tendency by the Admin Moderator to over-protect presumed minority flames. Consider it to be the same unconscious action that used to be called 'racism.' Now that is very conscious while this new form of bias isn't. IMO.
Underline opinion.
By the way, since you're so freely calling everyone and his mother a "racist", would you mind telling me what race you consider the nationality known as Mexicans? I'm having a hard time with that since two of my cousins are half "Mexican" and they are both blond with blue eyes, as was their father (who is "all Mexican").
The preferred material is Soldier of Fortune for all the faker phonies.
Don't let him get you down. If he really thinks your a phony he should run you through Cyberseal.org
I hope you are right, but I don't think so. My knowledge of history leads me to believe that 100 years from now this country will be a balkanized region of half a billion mostly poor souls, separated into dozens of third-world cultures, with a small number of rich elite running a massive, totalitarian welfare state that will make the Stalinist excesses of the former USSR look like a paradise.
Like it or not "those people" will being sharing your children's future.
There are just a few people who one cannot just discount as some sort of extraneous rabble rousers.
Augustin Cebada, Brown Berets: "Go back to Boston! Go back to Plymouth Rock, Pilgrims! Get out! We are the future. You are old and tired. Go on. We have beaten you. Leave like beaten rats. You old white people. It is your duty to die. .. Through love of having children, we are going to take over.
Richard Alatorre, Los Angeles City Council "Theyre afraid were going to take over the governmental institutions and other institutions. Theyre right. We will take them over. . We are here to stay."
Excelsior- The national newspaper of Mexico "The American Southwest seems to be slowly returning to the jurisdiction of Mexico without firing a single shot."
Professor Jose Angel Gutierrez, University of Texas. ----- "We have an aging white America. They are not making babies. They are dying. The explosion is in our population. .. I love it. They are shitting in their pants with fear. I love it."
Art Torres, Chairman of the California Democratic Party
"Remember 187 (proposition to deny taxpayer funds for services to non citizens) was the last gasp of white America in California."
Gloria Molina, Los Angeles County Supervisor
"We are politicizing every single one of these new citizens that are becoming citizens of this
country .I gotta tell you that a lot of people are saying, "Im going to go out there and vote
because I want to pay them back."
Mario Obledo, California Coalition of Hispanic Organizations and California State Secretary of Health, Education and Welfare under Jerry Brown, also awarded the Presidential Medal of Freedom by Bill Clinton "California is going to be a Hispanic state. Anyone who doesnt like it should leave."
Jose Pescador Osuna, Mexican Consul General We are practicing "La Reconquista" in California."
Professor Fernando Guerra, Loyola Marymount University: "We need to avoid a white backlash by using codes understood by Latinos ."
Are these just the words of a few extremists? Consider that we could fill up many pages with such quotes. Also, consider that these are mainstream Mexican leaders.
THE U.S. VS MEXICO On February 15, 1998, the U.S. and Mexican soccer teams met at the Los Angeles Coliseum. The crowd was overwhelmingly pro Mexican even though most lived in this country. They booed during the National Anthem and U.S. flags were held upside down. As the match progressed, supporters of the U.S. team were insulted, pelted with projectiles, punched and spat upon. Beer and trash were thrown at the U.S. players before and after the match. The coach of the U.S. team, Steve Sampson said, "This was the most painful experience I have ever had in this profession."
Did you know that immigrants from Mexico and other non European countries can come to this country and get preferences in jobs, education, and government contracts? Its called affirmative action or racial privilege. The Emperor of Japan or the President of Mexico could migrate here and immediately be eligible for special rights unavailable for Americans of European descent. Recently, a vote was taken in the U.S. Congress to end this practice. It was defeated. Every single Democratic senator except Ernest Hollings voted to maintain special privileges for Hispanic, Asian and African immigrants. They were joined by thirteen Republicans. Bill Clinton and Al Gore have repeatedly stated that they believe that massive immigration from countries like Mexico is good. They have also backed special privileges for these immigrants.
Corporate America has signed on to the idea that minorities and third world immigrants should get special, privileged status. Some examples are Exxon, Texaco, Merrill Lynch, Boeing, Paine Weber, Starbucks and many more.
DID YOU KNOW? Did you know that Mexico regularly intercedes on the side of the defense in criminal cases involving Mexican nationals? Did you know that Mexico has NEVER extradited a Mexican national accused of murder in the U.S. in spite of agreements to do so?
According to the L.A. Times, Orange County, California is home to 275 gangs with 17,000 members, 98% of which are Mexican and Asian. Hows your county doing?
According to a New York Times article dated May 19, 1994, 20 years after the great influx of legal immigrants from Southeast Asia, 30% are still on welfare compared to 8% of households nationwide. A Wall Street Journal editorial dated December 5, 1994 quotes law enforcement officials as stating that Asian mobsters are the "greatest criminal challenge the country faces." Not bad for a group that is still under 5% of the population.
Is education important to you? Here are the words of a teacher who spent over 20 years in the Los Angeles School system. "Imagine teachers in classes containing 30-40 students of widely varying attention spans and motivation, many of whom arent fluent in English. Educators seek learning materials likely to reach the majority of students and surprise! that means fewer words and math problems and more pictures and multicultural references."
Many modern day immigrants are not interested in assimilating or becomeing Americans. Rather they view themselves as colonizers much like the white man was when he came upon these shores and found native Americans. Unlike earlier immigrants for whom coming to America was a one way trip and assimilation not a matter of choice. Today's modern immigrant is simply a cheap plane ticket away from returning to his homeland. From California to the Eastern Shore in 100 years we will be in the same position as the Indians were. It's also simple demographics, they reproduce faster than we do. Americans by and large have a lower reproductive rate than 2.3 children per couple which is what is necessary to merely replace yourself.
You have power hungry, vote hogging democrats and greedy cheap labor big business republicans to thank for our current predicament.
What truth is there that's being hidden?
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Yeah he's not worth 8 million, but he's no more one-dimensional than the Sedins. And at least he tries to defend himself, even if it's in a bitchmade sort of way.Island Nucklehead wrote: Guy can score, but I wouldn't want to pay $8M/year for a completely one-dimensional player with only 1/2 a set.
And for people comparing his contract extension to the Sedins, keep in mind that when his contract ends he'll be the same age as the twins are when theirs begins.