text:
WASHINGTON — It's likely that fires on two Boeing 787 Dreamliners were caused by overcharged lithium ion batteries, aviation safety and battery experts said Friday, pointing to developments in the investigation of the Boeing incidents as well as a battery fire in a business jet more than a year ago.
An investigator in Japan, where a 787 made an emergency landing earlier this week, said the charred insides of the plane's lithium ion battery show the battery received voltage in excess of its design limits.
The similarity of the burned battery from the All Nippon Airways flight to the burned battery in a Japan Airlines 787 that caught fire Jan. 7 while the jet was parked at Boston's Logan International Airport suggests a common cause, Japan transport ministry investigator Hideyo Kosugi said.
"If we compare data from the latest case here and that in the U.S., we can pretty much figure out what happened," Kosugi said.
In the case of the 787 in Boston, the battery in the plane's auxiliary power unit had recently received a large demand on its power and was in the process of charging when the fire ignited, a source familiar with the investigation of the 787 fire in Boston said. The plane had landed a short time earlier and was empty of passengers, although crews were working in the plane.
The source spoke on condition of anonymity because he wasn't authorized to speak publicly.
The Federal Aviation Administration issued an emergency order Wednesday temporarily grounding the six 787s belonging to United Airlines, the lone U.S. carrier operating Boeing's newest and most technologically advanced airliner. The Japanese carriers already had grounded their 787s, and airlines and civil aviation authorities in other countries followed suit, shutting down all 50 Dreamliners that Boeing has delivered so far.
A battery fire in a Cessna Citation CJ4, a business jet, prompted the Federal Aviation Administration in October 2011 to issue an emergency order requiring the lithium ion batteries in all 42 of the jets in operation at that time to be replaced with a conventional nickel-cadmium or lead-acid battery. The fire occurred while the plane was hooked to a ground charging station at Cessna's aircraft completion center in Wichita, Kan.
The Citation was Cessna's first business jet with a lithium ion battery as its main battery, and the 787 is the first airliner to make extensive use of lithium ion batteries. But the two are vastly different in size and in other respects, including their electrical systems, making comparisons difficult. Their batteries also came from different makers.
However, the three incidents — the two 787 fires and the Citation fire — underscore the vulnerability of lithium ion batteries to igniting if they receive too much voltage too fast, experts said. Other types of batteries may overheat if they are overcharged, but they are far less susceptible to starting a fire, they said.
"Other batteries don't go this wrong when you treat them this badly," said Jay Whitacre, an associate professor of materials science and engineering at Carnegie Mellon University.
There was one lithium ion battery fire during testing of the batteries while Boeing was working with FAA on certification of the 787, said Marc Birtel, a spokesman for the aircraftmaker.
However, that fire was due to problems with the test rather than the batteries themselves, he said.
"There are multiple backups to ensure the system is safe," Birtel said. "These include protections against over-charging and over-discharging."
But John Goglia, an aviation safety expert and former National Transportation Safety board member, said, "It certainly sounds like, based on what has been released so far, that we have an issue of the battery charger or some other source providing too much energy to the battery."
He said too-rapid charging might cause the flammable electrolyte fluid in the batteries to overheat, leak and catch fire.
Associated Press writer Malcolm Foster contributed to this report.


text:
ASROCK Z170 Extreme4
- LGA1151 for 6th-gen Intel® Core™ desktop processors
- Intel® Core™ i7/Core™ i5/Core™ i3/Pentium®/Celeron®
- intel Z170
- DDR4 / 2 Channel / 4X DIMM / 64GB
- Hyper BCLK Engine
- Digi Power, 10 Power Phase Design
- 7.1 CH HD Audio (Realtek ALC1150 Audio Codec), Supports Purity Sound™ 3 & DTS Connect
- ATX Form Factor
BENCHMARK ASROCK Z170 Extreme4
75 Port
80 Audio / Video
81 OverClocking
75 Gaming
Ready for 6th-generation Intel LGA1151 Core i7/ i5/ i3/Pentium/Celeron
ASROCK Z170 Extreme4 support 6th-generation Intel Core i7/i5/i3/Pentium/Celeron processors in the LGA1151 package, with graphics, memory and PCI Express controllers integrated to support onboard graphics output with dedicated chipsets, two-channel (4-DIMM) DDR4 memory and 16 PCI Express 3.0/2.0 lanes for great graphics performance.
Intel® Z170 Express Chipset
ASROCK Z170 Extreme4 support Intel® Z170 Express is a single-chipset design that supports 6th-generation Intel LGA1151 Core™ i7/Core i5/Core i3/Pentium®/Celeron® processors. It provides improved performance by utilizing serial point-to-point links, allowing increased bandwidth and stability. Additionally, Z170 provides a maximum of ten USB 3.0 ports, six SATA 6Gbit/s ports, 32Gbit/s M.2 and PCIe 3.0 lane speed support for faster data retrieval. Intel Z170 Express also supports integrated-graphics (iGPU) functions, so you'll enjoy the very latest Intel integrated graphics performance.
Onboard Storage M.2
ASROCK Z170 Extreme4 support Onboard M.2 is a specification for internally mounted computer expansion cards and associated connectors. It replaces the mSATA standard, which uses the PCI Express Mini Card physical card layout and connectors. M.2's more flexible physical specification allows different module widths and lengths, and, paired with the availability of more advanced interfacing featuresM.2 supports up to 32Gbit/s data-transfer speeds. It is the perfect choice for an operating system or application drive, making your whole PC or professional apps work as fast as possible.
SATA Express
ASROCK Z170 Extreme4 support Current SSDs devour up to 550MB/s bandwidth, which is close to saturation point for SATA 6Gbit/s connections. SATA Express (abbreviated from Serial ATA Express and sometimes unofficially shortened to SATAe) is a computer bus interface that supports both Serial ATA (SATA) and PCI Express (PCIe) storage devices, initially standardized in the SATA 3.2 specification. The SATA Express connector used on the host side is backward compatible with the standard 3.5-inch SATA data connector, while it also provides two PCI Express lanes as a pure PCI Express connection to the storage device.
ASROCK Z170 Extreme4 support USB 3.1 Gen2
Transferring your favorite games, music and movies over USB has never been faster. USB 3.1 Gen2 enables lightning fast transfer speeds up to 10Gb/s!
– 2X faster than USB 3.1 Gen1
– 20X faster than USB 2.0
– Up to 10Gbps data transfer bandwidth
– Boost transfer rate for your PC and peripherals
Type-C with reversible design
Get all the performance benefits from USB 3.1 Gen2 combined with the convenience of the USB Type-C connector. This reversible connector allows for effortless connecting of USB devices.
ASROCK Z170 Extreme4 support DisplayPort
DisplayPort is a digital display interface developed by the Video Electronics Standards Association (VESA). The interface is primarily used to connect a video source to a display device such as a computer monitor, though it can also be used to carry audio, USB, and other forms of data.
VESA designed it to replace VGA, DVI, and FPD-Link. DisplayPort is backward compatible with VGA and DVI through the use of adapters.
DisplayPort is the first display interface to rely on packetized data transmission, a form of digital communication found in technologies including Ethernet, USB, and PCI Express. It allows both internal and external display connections and, unlike legacy standards where differential pairs are fixed to transmitting a clock signal with each output, the DisplayPort protocol is based on small data packets known as micro packets, which can embed the clock signal within the data stream, allowing higher resolutions with fewer pins. The use of data packets also allows DisplayPort to be extensible, meaning additional features can be added over time without significant changes to the physical interface itself.
ASROCK Z170 Extreme4 support HDMI
HDMI™ is a High-Definition Multimedia Interface which provides up to 5Gb/s video transmitting bandwidth and 8-channel high quality audio all through a single cable. Able to transmit superior, uncompressed digital video and audio, HDMI™ ensures the crispest rendering of digital content up to 1080p without the quality losses associated with analog interfaces and their digital-to-analog conversion. In addition, HDMI™ is compatible with HDCP (High-bandwidth Digital Content Protection), allowing the playback of Blu-ray/HD DVD and other protected media content.
ASROCK Z170 Extreme4 support Intel Ethernet (I219V)
Featuring the very latest Intel Ethernet (I219V) for faster, smoother gaming — always. Intel's LAN has the serious double advantage of reducing CPU overhead and offering exceptionally high TCP and UDP throughput. This significantly reduces the processor's workload, so there's more power for your game and your gameplay.More throughput, less CPU usage and great gaming experiences.
Realtek ALC1150
ASROCK Z170 Extreme4 support The ALC1150 is a high-performance multi-channel High Definition Audio Codec that delivers an exceptional audio listening experience with up to 115dB SNR, ensuring users get the best possible audio quality from their PC.
The ALC1150 provides ten DAC channels that simultaneously support 7.1-channel sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel stereo outputs. Two stereo ADCs are integrated and can support a microphone array with Acoustic Echo Cancellation (AEC), Beam Forming (BF), and Noise Suppression (NS) technologies. The ALC1150 incorporates Realtek proprietary converter technology to achieve Front differential output 115dB Signal-to-Noise ratio (SNR) playback (DAC) quality and 104dB SNR recording (ADC) quality.
ASROCK Z170 Extreme4 support NVIDIA® SLI™ Technology
Upgrade your rig with a second NVIDIA GeForce GTX GPU to enable SLI, the system turbocharger of choice for gamers, which enables everyone's favorite titles to be played at the highest screen resolutions with every setting maxed out. NVIDIA SLI supports the use of up to 4 GPUs, and thanks to FCAT, SLI is certified by independent press as fast, smooth and responsive
ASROCK Z170 Extreme4 support AMD CrossFire
AMD CrossFire is a brand name for the multi-GPU solution by Advanced Micro Devices, originally developed by ATI Technologies. The technology allows up to four GPUs to be used in a single computer to improve graphics performance.
Associated technology used in mobile computers with external graphics cards, such as in laptops or notebooks, is called AMD Hybrid Graphics.
|LGA1151 for 6th-gen Intel® Core™ desktop processors
Intel® Core™ i7/Core™ i5/Core™ i3/Pentium®/Celeron®
|intel Z170
|DDR4 / 2 Channel / 4X DIMM / 64GB
|Expansion Slots
|3 x PCIe x16 slots
3 x PCIe x1 slots
0 x PCI Slots
|1 x M.2 PCIe connector
3 x SATA Express connector
6 x SATA III connectors
0 x SATA II connector
|Back I/O Ports
|1 x USB 3.1 Gen2 Type-A ports
1 x USB 3.1 Gen2 Type-C ports
0 x USB 3.1 Gen1 ports
6 x USB 3.0 ports
0 x USB 2.0 ports
1 x PS/2 mouse / keyboard port
1 x Display port
1 x HDMI port
1 x DVI port
0 x D-Sub
1 x Lan port Connector
5 x audio jacks (Center/Subwoofer Speaker Out, Rear Speaker Out, Line In/Mic In, Line Out, Headphone)
1 x optical S/PDIF Out connector
|Intel® i219v Gaming chipset
|Realtek® ALC1150 Codec
|Multi-GPU Support
|Supports NVIDIA® SLI™ Technology
Supports AMD CrossFire™ Technology
|Unique Feature
|ASRock USB 3.1
– ASRock Front USB 3.1 Panel (1 x USB 3.1 Type-A Port + 1 x USB 3.1 Type-C Port )
– ASRock Rear USB 3.1 Type-A Port (10 Gb/s)
– ASRock Rear USB 3.1 Type-C Port (10 Gb/s)
ASRock Super Alloy
– XXL Aluminum Alloy Heatsink
– Combo Caps (Nichicon 12K Platinum Caps)
– Nichicon 12K Platinum Caps (100% Japan made high quality conductive polymer capacitors)
– I/O Armor
– Matte Black PCB
– High Density Glass Fabric PCB
ASRock Ultra M.2 (PCIe Gen3 x4 & SATA3)
ASRock Full Spike Protection
ASRock Live Update & APP Shop
|– 1 x COM Port Header
– 1 x TPM Header
– 1 x Power LED and Speaker Header
– 2 x CPU Fan Connectors (4-pin) (Smart Fan Speed Control)
– 3 x Chassis Fan Connectors (4-pin) (Smart Fan Speed Control)
– 1 x 24 pin ATX Power Connector
– 1 x 8 pin 12V Power Connector (Hi-Density Power Connector)
– 1 x Front Panel Audio Connector
– 1 x Thunderbolt™ AIC Connector
– 2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection (ASRock Full Spike Protection))
– 1 x USB 3.0 Header (Supports 2 USB 3.0 ports) (Supports ESD Protection (ASRock Full Spike Protection))
– 1 x Dr. Debug with LED
– 1 x Power Switch with LED
– 1 x Reset Switch with LED
|– 1 x ASRock SLI_Bridge_2S Card
– Quick Installation Guide, Support CD, I/O Shield
– 4 x SATA Data Cables
– 1 x Screw for M.2 Socket
– 1 x ASRock Front USB 3.1 Panel
– 4 x Screws for Front USB 3.1 Panel
– 1 x SATA Express Cable
– 1 x USB Power Cable

subset: commoncrawl


text: Lessons learned from a failed email campaign By Christopher Hosford. Published on October 01, 2013. Tech marketers face many challenges, from segmenting contact lists appropriately to sending marketing messages that resonate with target audiences. According to a new BtoB survey, tech marketers have greater problems with the depth and accuracy of their customer databases compared with nontech marketers because of misdirected content. It's a lesson that's been learned by multinational telecommunications company Level 3 Communications following a poorly received email campaign conducted in the latter half of 2012. Learning from its missteps, the company marshaled its marketing stakeholders, did a lot of reflection and performed a lengthy post-mortem of what went wrong and how to improve things. "If you look at the campaign design, coordinating emails, assets tied to the buyers' journey and timelines, you'd say it all was beautiful," said Corey Livingston, senior director-global demand center at Level 3. "But what it really came down to was not understanding our target profiles and individual buyer needs." Level 3's campaign cost the company "thousands of dollars" to plan and execute, Livingston said. Messages went to senior-level decision-makers at both midsize and large tech companies, and a total of 77,972 emails were delivered. The content looked strong, the email layouts were impressive and the company projected that the program would generate 200 sales engagements and a strong return on marketing investment. But over the life of the five-month campaign, the open rate was just 7.1%. Only seven forms were submitted, and a meager three inquiries were successfully reached. No inquiry qualified as a lead, and none went to sales. Qualified lead volume is key to evaluating a lead-gen program, according to 57% of tech marketers cited in a recent BtoB study, "2013 Lead Generation: Optimum Techniques for Managing Lead Generation Campaigns." The study was based on an online survey conducted in June and July of 282 b-to-b marketing professionals. By comparison, 37% of non-tech marketers said qualified lead volume was key to evaluating a lead-gen program. Plus, 51% of technology marketers said poor customer database accuracy hinders demand generation, compared with 37% of nontech marketers. Tech marketers said they place greater value on case studies and educational content (53%) compared with 40% of nontech marketers. For Level 3, while the intended target audience was nontech decision-makers, 80% of the company's existing database consisted of names associated with highly technical roles. Also, the messaging was oriented toward a nontechnology audience—primarily C-suite and VP-level executives—and subject lines were crafted accordingly. But when recipients clicked through to related content, they found it was heavily tech-oriented. "To these executives, we could only assume it was 'Star Wars' speak," Livingston said. After the campaign, Livingston said, the company stepped forward and said, "We failed." "It took some people by surprise, and put some who contributed to the campaign on the defensive; but the results were black and white," she said. "It was critically important to us to unpack each of our failures in order to set up our next programs successfully and not repeat the same expensive mistakes again and again." In addition to working hard on its database and content appropriateness, Level 3 addressed email subject lines with A/B testing; improved landing page registration, which had required too many steps; and worked with the telemarketing department on quickening its responses to queries. "The post-mortem wasn't easy for any of us, but it did take us to a new level of growth and maturity in our marketing," Livingston said. "We're now much more disciplined about our testing and experimentation strategy to help isolate and pinpoint gaps in our targeting, messaging and offers before we broadly deploy our campaigns." Most Popular In this article: BtoB


text:
Warm up
Ian Clark's On Hockey: Monarchs rolling with the punchesBY IAN CLARK
New Hampshire Union Leader
January 28. 2014 9:18PM
TOP goaltender gone. Top scoring line scattered. A key playmaker traded away. The standard ration of injuries.
All of those things (and more) have been endured by the Manchester Monarchs this season. Yet despite all of those hurdles, the team finds itself leading the AHL in points with 63 and a record of 28-12-7.
Has head coach Mark Morris' seventh year in Manchester been the toughest? "It might be, but I feel more comfortable than ever in regard to the fact that I know the drill," Morris said. "There's a level of uncertainty that goes hand-in-hand with the job, but I'm more understanding and accepting of the challenges now than when I first got here. I didn't quite understand the whole concept of trying to balance things."
Morris said one of the biggest lessons he has learned is patience for the entire process of developing players. That patience was rewarded when more than a dozen players he had coached in Manchester won the Stanley Cup with the parent club Los Angeles Kings two years ago.
"The competitor in me still wants to win every shift, every game, every puck battle. I don't think that will ever change," Morris said. "But there's also a more mature, more understanding side of me that understands it having seen the process unfold into a Stanley Cup."
One of the keys for Morris is trusting his support staff (such as assistant coach Freddy Meyer of Sanbornville) and veteran players to help him with the workload. For some coaches, letting any amount of responsibility fall to someone else can be a challenge.
"It takes time to figure things out as a coach. Like any management position, you learn to empower people and get them invested in their particular role on the team," Morris said. "The thing I've tried to impart in our guys is to have a vested interest and take responsibility. When there is that group effort, it's a lot more fun for everybody. You can start to see the fabric of your team take shape and the leaders become more comfortable in their roles and they have their lieutenants and if you have guys that step out of line, they can handle it. They move it off your plate so the coaches don't always have to be the ones who are correcting or have to be the voice in the room."
The Monarchs, who host Binghamton and St. John's Friday and Saturday at Verizon Wireless Arena (7 p.m. on both nights) have had to deal with even more roster reconfiguration than ever this season.
Top goaltender Martin Jones left in mid-November for a call-up to Los Angeles that went so well he forced the Kings to trade Jonathan Quick's backup, Ben Scrivens. Jones came back to Manchester for two games (both wins) and is now the backup in L.A. to stay.
The top scoring line of Tyler Toffoli, Linden Vey and Tanner Pearson have each been shuttled to and from L.A. multiple times this year. Toffoli was here two weeks ago while the others were out west. Last week, they changed places yet again.
Also last week, second-leading scorer and fourth-year pro Brandon Kozun was traded to Toronto. And the usual injuries that any team will sustain have taken their toll in Manchester as well.
But Morris and his staff continue to find ways to get the team to regroup and respond. After last week's major roster shuffle, Manchester went out and took five out of six possible points in three games over the weekend.
"When you lose your best players and you practice with them all week long and then at the drop of a hat, you've got to reconfigure every aspect of your game plan that you've prepared for the week, you learn to adjust," Morris said. "You learn to understand that sometimes you have to take it on the chin. When you're a competitive person, you want everything to be right and that's not always the case. There's a level of uncertainty and you've got to learn to roll with the punches."
And Morris and the Monarchs have rolled with them right into first place.
Ian Clark covers pro hockey for the New Hampshire Union Leader and Sunday News. His email address is email@example.com.


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Take Many Micro-Breaks
Every 30 to 60 seconds drop your hands to your lap and let your arms, shoulders and hands go limp. You may be thinking that taking so many breaks will result in never getting work done yet, the time actually amounts to only 1 to 2 minutes per hour. Increase your relaxation by breathing evenly in and out through your nose (if possible) while keeping your eyes open with relaxed lids. Put on a little smile (stretch your lips horizontally while slightly drawing the corners up and back), and slightly tilt your head sideways while relaxing your whole body. Use every opportunity to drop your hands to your lap with a plop, such as:
Take Frequent Large Movement Breaks
Every 30 to 60 minutes change positions, alternate tasks, or perform movements for about 1 to 5 minutes. These large movements assist lymph return, improve blood flow and redistribute physical strains and pressures, such as disc compression from sitting. Use every opportunity to change your position and/or perform the following movements:
Install A Computer Interrupt Program
These programs to remind you to
take breaks. The following programs can be downloaded from the web for
a free test ride.
If break reminder programs are not compatible with your network, use a
small alarm clock or set your wristwatch alarm to remind you to move.
Copyright 2002 Erik Peper, Ph.D. and Katherine Hughes Gibney


text:
Like the sound of this job, but not fully qualified?
Check out our Teacher Training Directory to find a course.
Train To Teach
TEFL Worldwide Prague – Train Here & Teach Anywhere!
TEFL Worldwide offers the Internationally Recognized and Accredited 4-week TEFL Course in Prague! Lifetime job assistance provided worldwide. Our graduates are teaching in 60+ countries! Highly rated by language schools and graduates.Click to find out more.


text:
A simple method to root E210LKLUKOB1 Android 4.4.4 KitKat Firmware is now available at NasirTech. Samsung Galaxy S3 SHV-E210L (LTE) recently get updated to the official E210LKLUKOB1 4.4.4 KitKat Firmware. If you yet to update the firmware, then update the same by following this link- Update E210LKLUKOB1 Android 4.4.4 KitKat Firmware on Galaxy S3 SHV-E210L [Full Tutorial]. If you already get the update and looking for a working method to root the firmware, then you can now root the same by using our simple tutorial below. The below guide will help you to root E210LKLUKOB1 4.4.4 KitKat Firmware running on Galaxy S3 SHV-E210L. Continue reading the tutorial for complete guide.
After updating official firmware, your device no longer belongs to rooted device. So, after official firmware update, many of us prefer to root our device to enjoy some additional features that unrooted android device doesn't offer. With a rooted android device, you can install apps that ask root permission, flash various custom ROMs, install MODs and tweak various features. Root removes default bloatware apps that free-up lots of memory space and extend the battery life. However, once rooted, manufacturer warranty will be void. But you can regain the warranty by following proper unroot process. To know more about benefits of rooting android device, read- Complete Note on What is Rooting and Benefits of Rooting Android Phone.
So, want to root Galaxy S3 SHV-E210L Running E210LKLUKOB1 4.4.4 KitKat Firmware? Continue reading this page to get all the necessary steps to successfully root your device. The root file (CF-Auto-Root) we used in this tutorial is safe and have nearly 100% success rate. We'll use Odin software to flash the root file.
The tutorial is made with simple step by step guide, so that even an android newbie user can follow and successfully root his/her device. However, in this process you may loss your personal data and settings. So, we recommend you to follow all the backup instructions before proceed to rooting guide.
The tutorial is made with simple step by step guide, so that even an android newbie user can follow and successfully root his/her device. However, in this process you may loss your personal data and settings. So, we recommend you to follow all the backup instructions before proceed to rooting guide.
All the above pre-requisites are very important and must be followed before proceed to installation guide. Hope you get all the above points and done as mentioned. Now, you are ready to move to the final step of this tutorial where we have arranged a step by step details guide to root Galaxy S3 SHV-E210L running E210LKLUKOB1 4.4.4 KitKat firmware.
Steps to Root Galaxy S3 SHV-E210L Running E210LKLUKOB1 4.4.4 KitKat through Odin:
Download CF-Auto-Root for Galaxy S3 E210L and extract the Zip file: CF-Auto-Root-c1lgt-c1lgt-shve210l.zip
Download Odin 3.09 and extract the Zip file: Odin3_V3.09.Zip
Now, Switch off your phone and boot Galaxy S3 E210L into Download Mode by pressing and holding the Volume Down+Home+Power buttons together (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
Run the Odin3 v3.09.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
Now connect your Galaxy S3 E210L to your computer via USB cable
In Odin3 screen, you should see a COM Port number like "0:[COM7]" at ID:COM section and "Added!" text at the message box. This means your device has been detected by Odin3.
Make sure that, only the "Auto Reboot" and "F. Reset Time" options are checked.
Now, click on the AP button and select the CF-Auto-Root-c1lgt-c1lgt-shve210l.tar.md5 file.
Finally, click on the Start button to begin the rooting process, wait few moments.
Once completed, you would see "PASS!" message in ID:COM port having green background
Your phone should automatically reboot after completion
You can now disconnect your phone from computer


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Will you be celebrating Thanksgiving or Christmas in Walt Disney World?
Lucky you! What a fun way to spend the holiday season — with so much to be thankful for in such a cool place!
As you can imagine, the crowds tend to swell at Disney during holiday weeks like Thanksgiving and Christmas as lots of Disney fans choose to celebrate their holiday there. And Disney answers the call with tons of Thanksgiving spirit throughout many of their restaurants.
Whether you're looking for a traditional meal, a gourmet twist on familiar favorites, or something that's a complete departure from established customs, you'll find lots of options for celebrating these special food days. Let's check out a few of our favorites.
The Traditional: Liberty Tree Tavern in Magic Kingdom
We all know it's true. When you're craving Thanksgiving dinner at Disney, there's one spot you can always count on to deliver: Liberty Tree Tavern in Magic Kingdom's Liberty Square.
And we're not just talking about on Thanksgiving Day, or merely around Thanksgiving. You'll find the traditional feast on the lunch and dinner menu, every day of the year. [Read more…]


text:
Hibbert's ejection sparks Pacers in win over Warriors
INDIANAPOLIS -- The Indiana Pacers, awakened by an altercation, surged to another one-sided win Tuesday.
The Pacers led by 10 points when center Roy Hibbert was ejected for his role in a near fracas, and they pushed the advantage up to 15 en route to a 108-97 victory over the Golden State Warriors at Bankers Life Fieldhouse.
"A heck of a win," Pacers coach Frank Vogel said. "(Golden State) is as challenging as any to guard in the league."
Power forward David West scored 28 points for the Pacers (36-21). George Hill scored 23, and All-Star Paul George added 21 points and 11 rebounds for Indiana, which has won five straight games. Including Tuesday, each of the Pacers' past 10 victories has featured a double-digit margin.
"Everything we're doing is within the flow of the offense," West said. "We're passing, sharing the ball, making extra passes when they are there."
Warriors point guard Stephen Curry was the best player on the court. He had a game-high 38 points on 14-of-20 shooting. Klay Thompson added 13 points for the Warriors (33-24).
"That was one heck of a shooting performance by Steph Curry," Vogel said. "He's as good a shooter as I've ever seen."
The Pacers shot 48 percent from the field and scored 31 points in two different quarters.
Emotions simmered midway through the fourth quarter when Hibbert and Warriors All-Star big man David Lee got into a pushing match under the basket.
Curry jumped into the mix, but Hibbert threw him to the ground. Curry got right back up and went after Hibbert again, but the Pacers shoved him to the side again.
That caused all 10 players on the court to get into it, and coaches from both teams ran onto the court.
"It looked like a bunch of pushing and shoving to me," Vogel said.
When things settled down, Hibbert was given two technical fouls, which means an automatic ejection. West, Curry, Lee and Thompson all picked up technicals, too.
"Indiana's a very physical team," Lee said. "They're one of the most physical teams, if not the most physical team in the East. We beat them at our place and expected them to come back at us tonight."
Hibbert went to the showers with 13 points, nine rebounds and five blocks in 28 minutes.
The Pacers took off and never looked back after that. The Warriors turned the ball over 20 times in all.
"You can't give the extra possessions, and we were careless with the basketball," Warriors coach Mark Jackson said. "We got away with it in Minnesota the other night. Truth be told, the Pacers are a different team and a better team, and we paid the price tonight."
NOTES: Warriors center Andrew Bogut is still out of the lineup with back spasms. The team doesn't know when he'll be back. "We'll play it by ear, as we have been, continue to be patient," Jackson said. "He'll continue to get treatment, continue to rehab, and when he's ready, we'll welcome him back, but until then, we're not going to rush him." ... Small forward Danny Granger played his second game of the season for the Pacers. Vogel said he'd continue to bring Granger off the bench for the time being until the veteran is ready to move into the starting lineup. Lance Stephenson will go to the bench once that happens. Granger scored five points in 19 minutes Tuesday. ... Vogel said Curry, who entered averaging 21.0 points a game, should have made the Western Conference All-Star team. "He's an absolutely an All Star," Vogel said. "Looking at his numbers, we looked the guys who did make it, I don't know if there's anybody who did make it who shouldn't have made it. But he's definitely an All Star. It's one of those deals where that many guys were having that type of (good) season."


text:
Your Online Source for Swarovski Crystal, Japanese Seed Beads, Findings, Tools and So Much More
No Minimums... & FREE SHIPPING! on US orders over $25.00
Sign Up for our Newsletter & Receive Exclusive Updates of SALES, New Products, Special Offers, and Much More!
Add to Cart
The 3mm WireLace is priced per foot, and is cut to order so that you get a continuous piece. Select the number of feet you want to purchase and enter in the box, then click "Buy Now".
A small spool holds 15 feet, and a large spool holds 150 feet. Both sizes are discounted if ordered by the spool, and the larger is usually a special order which takes an additional week to ship.
Price is per foot.
**Please Note: All cut to order items such as this are not returnable.


text:
2009 PAN Conference: Sessions
4th Annual Penn Autism Network Conference - MARCH 20, 2009
This conference was presented with support from:
- Hinkle, Fingles & Prior, Attorneys at Law
- Adapting Aspergers
- Melmark
- PA Department of Public Welfare's Bureau of Autism Services
- Center for Autism Research
Adapting Aspergers, ASCEND Group, Autism Living & Working, Autistic Self Advocacy Network, CCRES, Center for Autism Research (CAR), Devereux, First Financial Group, GRASP Philadelphia, Hill Top Preparatory School, Hill Top Summer Camp, Hinkle, Fingles & Prior, Attorneys at Law, Jessica Kingsley Publishers, JEVS Human Services, McAndrews Law Offices, Melmark, Inc., NHS Human Services, PA DPW's Bureau of Autism Services, PA Initiative on Assistive Technology (PIAT), PA Microboard Association, Pennsylvania MENTOR, Preparing Adolescents for Adult Life (PAAL), Real Life Coaching, The Pathway School, The Vanguard School, Y.A.L.E. School
With thanks to our presenters PowerPoint files (in .pdf format) for the Plenary Sessions and Breakout Sessions A, I, J &M can be found with the descriptions for each of these sessions.
AM PLENARY/KEYNOTE SESSION - Self-Advocacy and Disclosure for People on the Autism Spectrum
Presenter: Stephen Shore, EdD, Author, Self Advocate & Assist. Professor, Adelphi University
Click here to download the PowerPoint file.
About the Session: As children with autism spectrum disorder grow to be adults, self-advocacy skills must be learned. Dr. Shore will define self-advocacy, identify effective advocacy skills, and share how to teach them. In addition, he will provide practical solutions for considering when and how to disclose a diagnosis of autism. Attendees will learn how to identify and best utilize the self-awareness and communication skills adults with autism need in order to obtain accommodations and reach their potential to lead fulfilling lives.
PM PLENARY/KEYNOTE PANEL - The Self Directed Support Corporation Model for Individuals with ASD
Moderator: David Gates, Esq, Policy Director & Senior Attorney, PA Health Law Project
Panelists: Grace Egun (Paralegal, PA Health Law Project), Bruce Corson (Operations Manager, Derek's Dream), Alexandra Bricklin and Madeline Fonzone (Parents who have established SDSCs)
Click here to download the PowerPoint file.
Click here to open the "Introduction to Microboards" document.
About the Session: Self Directed Support Corporations (SDSC) are operated by family members and other dedicated persons to provide or oversee person-centered supports and services to individuals with ASD. Because a SDSC is run by people with a personal commitment to the supported individual, the corporation commonly takes on a role of advocate to ensure maximum community integration for the beneficiary. Attendees will: a) learn the basics of the SDSC model; b) explore how a SDSC can foster advocacy and community integration; c) identify how to determine whether a SDSC is a good model for an individual with ASD; and d) find out how to take the first steps toward creating a SDSC.
A. Promoting Independence for Adults with ASD: Employment and Beyond
Presenters: Gloria M. Satriale, BCABA, Exec. Dir., and Avram Glickman, BA, Community Educ., Dir., Preparing Adolescents for Adult Life (PAAL)
Click here to download the PowerPoint file.
Description: Many challenges confront individuals with autism in achieving employment and successful integration into the community in a post 21 world. This presentation will review the challenges and practical programmatic solutions that maximize the full potential to be as independent, productive, socially connected and personally fulfilled as possible as an adult living with ASD.
B. Supporting STUDENTs with Autism on the College Campus: Practice & Research Insights
Presenters: Ari Ne'eman, President, and Scott Robertson, VP, Autistic Self-Advocacy Network; Stefanie Ulrich, Director, COMPASS Program, Fairleigh Dickinson Univ.
Description: Panelists will present common challenges faced by autistic students living on the college campus (e.g. organization, mental health, social life, etc.) and share their strategies and solutions for helping navigate those challenges from research, practice, and personal experience. One presenter will talk about the COMPASS Support Program at Fairleigh Dickinson University.
C. Self-Advocacy and Parenting Along the Spectrum
Presenters: Robert Naseef, PhD, Psychologist, Alternative Choices; Stephen M. Shore, Author, Self Advocate, and Assist. Professor, Adelphi University
Description: The presenters will draw on the experience of panelists representing adolescents, adults, and parents about how to develop the skills necessary for adult life. From classic autism to Asperger's, what helps and what doesn't will be discussed. Those attending will be invited to present challenging scenarios for the panel to respond to.
D. ASD & Co-Occurring Psychiatric Disorders: Challenges and Opportunities
Presenter: Anthony L. Rostain, MD, MA, Medical Dir., Adult Dev. Disorders Section, Dept. of Psychiatry, Perelman School of Medicine
Description: Recent advances in the psychopharmacologic treatment of patients with neuropsychiatric disorders have shown great promise as well as raised concerns about the appropriate use of medications for symptom relief as well as to improve functional outcomes. This talk will review the major classes of pharmaco-logical agents (serotonin reuptake inhibitors, atypical antipsychotics, mood stabilizers, new anti-depressants, etc.) and the evidence for their efficacy in patients with dual diagnoses. It will also explore promising new agents that are being investigated. Advantages and potential problems with use of multiple medications will also be discussed.
E. Learning, Living & Working in the Community
Presenters: Anne Holmes, MS, CCC, BCBA, Chief Clinical Off., Nina Finkler, MEd, LDT/C, BCBA, Dir. of Outreach/Support Svcs., Jamie Douglas, MA, Dir. of Adult Svcs., Eden Family of Services
Description: Preparing and supporting an individual with autism in the community must be a priority goal throughout their lifespan. This workshop will describe components of a middle/high school program that lead to success in the community, and how adult programs can support individuals with autism living and working in the community.Click here to download the PowerPoint file.
F. Intermingling the Roles of Technology, Advocacy & the Media
Presenters: Eric Mitchell, PhD, Clinical Dir., and Herman Axelrod, PhD, Exec. Dir., Green Tree School; Felicia Hurewitz, PhD, Assist. Professor, Dept. of Psychology, Drexel Univ.
Description: Technology is essential for navigating the ASD world, from assistive technology in communication, to social interactions through gaming, to online networking for jobs and dating. However, the wonders of technology can also present skewed and precarious paths that lead many in the ASD community into detrimental situations. This workshop will explore how technology and advocacy overlap and how media can either propagate quackery or advocate efficacy.
G. Transition Planning & Beyond: How to Survive & Flourish After Graduation (Note: This session repeats as Session N in the afternoon.)
Presenters: Ira Fingles, Esq, Hinkle Fingles & Prior, Attorneys at Law; Domenico Cavaiuolo, PhD, Professor, East Stroudsburg Univ.
Description: This workshop will explore the clinical and legal aspects of the transition process both before and after graduation. Included will be a review of strategies to secure appropriate transition services while in school and an overview of supports and services available to promote success in employment, post-secondary education, and independent living after graduation.
H. The Logic of Happiness: Positive Psychology Interventions for Individuals with ASD
Presenters: Katherine Dahlsgaard, PhD, Assoc. Dir., Inst. for Social/Emotional Dev., Dept. of Child & Adolescent Psychiatry, CHOP; Stacey Petersen, MS, Doctoral Candidate, Dept. of Prof. Psychology, Chestnut Hill College
Description: This workshop will extend the tenets of positive psychology to clinical work with individuals with ASD. This workshop will introduce promising new therapeutic interventions that focus on nurturing strengths and, in particular, increasing the ability to use positive emotions - joy, exhilaration, interest, gratitude - to cope with stress and build enduring resources.
I. ACCLAIM (The Autism College and Community Life Acclimation and Intervention Model)
Presenters: Michael Greisler, LCSW, and Joseph R. McAllister, Ph.D., Director of Psychological Svcs., The Watson Institute
Click here to download the PowerPoint file.
Description: ACCLAIM serves high-functioning individuals with ASDs who have the cognitive ability to attend college but may lack the social, organizational, and life-skills to succeed. Interventions include therapeutic support and didactics addressing deficit areas. Intervention reduces the anxiety associated with a major life transition and develops skills necessary for success in college.
J. A Social Coaching Model for Parents
Presenters: Mary Riggs Cohen, PhD, Autism Spectrum Resource Consulting; Annie Steinberg, MD, Clinical Assoc. Professor, Psychiatry/Pediatrics, Perelman School of Medicine
Click here to download the PowerPoint file.
Description: The purpose of this workshop is to provide practical information to parents of ASD individuals on how they can facilitate social awareness and social skills acquisition. The model describes strategies that parents can use in the home to help their adolescent or young adult increase understanding of nonverbal and verbal communication through specific exercises involving ongoing feedback and conversation skills building; the involvement of siblings and peers for peer-to-peer engagement; facilitated relationships with family and friends; the shared viewing and discussion of media (movies and television); and recreational activities. The efficacy of software and new technologies will also be presented, particularly addressing its use in building social skills as well as providing a framework from which to understand one's own mind as well as the thoughts and feelings of others.
K. Vocational Skill Development for Learners on the Spectrum with Challenging Behaviors
Presenters: Alan Arici, MEd, Dir. of Vocational Programming, Patricia Neary, MS, Curriculum Coordinator, and Shannon Welteroth, MS, Curriculum Coordinator, Melmark, Inc.
Description: This session will address the needs of students and adults with intellectual disabilities who require individualized instructional, vocational, and behavioral supports in order to achieve a maximum level of independence and community integration. Topics include: job sampling, service learning, life skills training (safety, travel, personal finances, self-care), self-determination, and decision-making.
L. Empowering Young Adults with Asperger's Syndrome and PDD-NOS in a Peer - Mentored Group Setting
Presenters: Joyce Harding, RN, Director, and Lorie Brew, MS, Counselor, The Coffeehouse Center of Bucks County
Description: The Coffeehouse Center of Bucks County is a community based, comprehensive program that supports young adults with Aspergers Syndrome/PDD, NOS transitioning successfully into adulthood. The facilitators and Members of the Center will provide what they have learned when engaging young adults as they develop peer relationships, advocate for themselves and acquire multiple independent living skills.
M. Promoting Community Integration: Learning Lessons from Other Disability Groups
Presenter: Mark Salzer, PhD, Assoc. Professor, Dept of Psychiatry, Perelman School of Medicine
Click here to download the PowerPoint file.
Description: The American with Disabilities Act, Supreme Court Olmstead decision, and President Bush's New Freedom Initiative have solidified community integration as a right and policy target for people with cognitive, developmental, and psychiatric disabilities. Dr. Salzer will present current theory and principles pertaining to community integration, and share research and best practices related to promoting community integration of persons with psychiatric disabilities. He will then facilitate a discussion among workshop participants about how these ideas can translate into new policies, programs, and practices for supporting full community participation of individuals with ASD.
N. Transition Planning & Beyond: How to Survive & Flourish After Graduation (Note: This session is the same as Session G in the morning.)
Presenters: Ira Fingles, Esq, Hinkle Fingles & Prior, Attorneys at Law; Domenico Cavaiuolo, PhD, Professor, East Stroudsburg Univ.
Description: This workshop will explore the clinical and legal aspects of the transition process both before and after graduation. Included will be a review of strategies to secure appropriate transition services while in school and an overview of supports and services available to promote success in employment, post-secondary education, and independent living after graduation.


text:
Links to Minnesota law resources and Attorney General Opinions, Minnesota Statutes and Rules, State Law Library, State Register, Municipal Ordinances and State Constitution.
A search engine and directory specifically for Minnesota legal resources.
Minnesota Attorney General Opinions
Includes opinions from 1993 to present with a summary of the opinion, the date it was released and the party requesting the opinion.
Minnesota Constitution
Minnesota Constitution
Minnesota Rules
The full text of the Minnesota Rules, provided by the Revisor of Statutes. The Drafting Manual with Styles and Forms and Rulemaking in Minnesota: A Guide are also available.
Minnesota State Law Library
Library information and catalog, along with links to Minnesota legal resources.
Minnesota State Register
The State Register publishes proposed and adopted rules, official notices, and contracts.
Minnesota Statutes
The full text of the Minnesota Statutes, provided by the Revisor of Statutes.
Municipal Ordinances for Minnesota Counties and Cities
The Minnesota State Law Library provides links to Minnesota county and city ordinances online.


text:
The Daily Word 12.3.10: Gay birds, neutron bombs and the felonious Dick Cheney
Iowa prisons may begin making own toilet paper.
Disney town sees first murder.
Inventor of neutron bomb dies.
Charles Manson caught with cell phone.
House censures Rangel.
Eight sets of remains found in one grave.
Bed bugs close high end boutique.
Pollution makes birds gay, study says.
Bicyclist killed by garbage truck.


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Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Warriorraven...be very careful what you wish for! I live in Woodbridge, Va and could not wait for my SA box to be software-converted so that the guide would looke like Motorola.The guide itsefl is ok BUT the recording options, the loss of PIP and the chopping off of programs while recording make the whole ujpgrade package terrible.
warriorraven wrote:
When will the new on-screen program guide be available in the Winchester, VA area?
You should probably ask your question here:
It's a blog run by " Ted Hodgins, Sr. Director, Video Product Development - Navigation" (i.e., the guide).
When will the new on-screen program guide be available in the Winchester, VA area?
ssn2cvn wrote:
Thanks to all for the info. I found a low end TiVo for a reasonable price ($99) and included the WiFi adapter ($59), so we shall see.
When I bought the Tivo it was on sale at a lower price. I expect that varies depending on their circumstances <VBG>. I decided that in my house the wireless is troublesome so I used a Cable-Ethernet connection from Netgear instead. It works well and transfers, via Tivo Desktop, unprotected programs to my PC. Comcast came out and installed the Cablecard with no issues; others suggest that the card can be self-installed. I ran the downgraded SA DVR for a few weeks in parallel as I transferred all I wanted to save to DVD. If you go with the Tivo guide subscription it will cost a few more $/month than Comcast unless you opt to buy a 'lifetime' subscription.
I did decide to put the Tivo and Ethernet connection on a UPS. The Tivo seems to take an eternity to reboot maybe because I use an external WD Mybook HD. OTOH, I have not had to put up with the 'unplug, reboot' mantra from Comcast.
Thanks to all for the info. I found a low end TiVo for a reasonable price ($99) and included the WiFi adapter ($59), so we shall see. Don't want to mess around with too much technology change until I am sure I am going to be happy with the changes... However I don't see how it could be much worse. My wife is keeping her DVR until we are sure we have a solution, then we may get a second TiVo as it says that programs can be transferred from one DVR to another via WiFi, that will be interesting to see how long it takes.
What a shame that a huge conglomerate like Comcast doesn't give a $hit about their customers needs. Maybe they should buy an airline and they could continue with the same fine customer service.
Will check in once in a while and let you know how it all turns out.
harryhorse wrote:
The Ceton card solution is equally valid but a bit more of an integration challenge since the software for a PC DVR can vary. I suspect the PC DVR is a better way in that you can get more features. The Tivo software is adequate and certainly is preferable for the singular purpose of cable DVR. Since the Comcast SA/Cisco downgrade doesn't correctly perform the DVR task reliably any other solution is preferable.
Just to clarify a point about the Ceton InfiniTV 4. You must use a Windows 7 PC, as Ceton only works with the Win7 version of Microsoft's Windows Media Center. The biggest problem I had with it is that MS/Zap2it (they team up for the guide listings) did not have an accurate list of Comcast channels for my zip code. I sent them a list of what they were missing, and after about a week all were added. Totally worth the effort on my part, as the WMC guide is head and shoulders above what Comcast now offers. And I have a 2 TB hard drive as the main storage unit, with an older 750 GB drive also housing recordings.
WMC can be used as more than a DVR, and there are lots of fun hacks available for it, though I playback other media via different apps.
ssn2cvn wrote:SpoilerHad it with the whole thing !!
I believe I am going to TiVo since your report saying the Cisco box is no better, changed my mind on trying that. Now the question is will my monthly fees go up since I don't use their box or is it still considered bundled since I have no issues with the phone or internet. <snip> Prices on TiVo's anyone?? Is it the better of the two discussed?
I had the same frustration with SA/Cisco software downgrade so switched to TIVO. I got the two tuner unit that Tivo often has on special since they now offer a four tuner version (ala Ceton card). I bought a fully paid-up subscription ($500) for the Tivo so eventually will have costs (Comcast vs Tivo) amortized after 3 yrs when there will be no further costs. The Cable card subscription fee is much less than the HD box fee. I kept a non-DVR Comcast HD box so I can get on-demand channels. I run a Magnavox HD/DVD recorder for that box and select on-air/Comcast/Tivo to record as needed. Some Tivo content can't be shared on my network so I use the Magnavox to save that video, as needed. That gives me three tuners which covers nearly all the shows I care about.
The Ceton card solution is equally valid but a bit more of an integration challenge since the software for a PC DVR can vary. I suspect the PC DVR is a better way in that you can get more features. The Tivo software is adequate and certainly is preferable for the singular purpose of cable DVR. Since the Comcast SA/Cisco downgrade doesn't correctly perform the DVR task reliably any other solution is preferable.
The really sad thing about the SA/Cisco DVR issue is that I suspect the software may NEVER work correctly; it may not be possible given the hardware constraints of the SA box. I should never say never but my confidence eroded once I discovered that the same issues have been around a long time in every rollout to SA customers. Things may not improve until the next generation of hardware to be installed in all of Comcast's service area. That's a huge investment for Comcast.
ssn2cvn wrote:SpoilerHad it with the wholw thing !!
Now the question is will my monthly fees go up since I don't use their box or is it still considered bundled since I have no issues with the phone or internet. I wish I heard better things about ATT as I would switch all together, but the bandwidth issues I have heard about there are just as bad and affect everything not just TV. Prices on TiVo's anyone?? Is it the better of the two discussed?
If you go with a device that requires a Multistream CableCARD (i.e., a Tivo or Ceton's InfiniTV 4), you can get a Customer Owned Equipment credit from Comcast (on a monthly basis). I have the Ceton and get a little more than $5 credit each month. It took quite a few phone calls and transfers until I found someone at Comcast who knew what I was talking about, as it was a fairly new policy. But the policy is posted somewhere on Comcast's site, and I was able to read it to them verbatim. Definitely worth the effort.
Lastly, because I still have a Comcast DVR, I do get charged the Additional Outlet fee for the CableCARD (since I'm getting the same service, i.e., HD + Sports & Entertainment on both outlets), so the credit is deducted from that line item.
Start here and you should find all the info you need to arm yourself to battle customer service:
So if we are adding complaints and issues to the list: has anyone had their program record for 3 minutes or 12 minutes or 22 minutes (instead of an hour) and then just stop but shows 60 minutes on the screen until it ends... How FRUSTRATING!!! Or maybe just not record at all even though they are scheduled or record and then disappear two days later? There are so many issues with the guide I can't even list them all but the inability to turn off the "warning" messages are the most frustrating. I don't care if the recorded started or the recording has completed, they're full of $hit anyway. I believe I am going to TiVo since your report saying the Cisco box is no better, changed my mind on trying that. Now the question is will my monthly fees go up since I don't use their box or is it still considered bundled since I have no issues with the phone or internet. I wish I heard better things about ATT as I would switch all together, but the bandwidth issues I have heard about there are just as bad and affect everything not just TV. Prices on TiVo's anyone?? Is it the better of the two discussed?
Still need P-i-P
Yeah, that's the way it works (or doesn't)! Kind of like the days of personal computers before MS-DOS! I absolutely for the life of me cannot figure out why THIS is the on-screen interface and CC is rushing like mad to make programming the DVR via your smartphone the feature they simple *MUST* implement! Even a dumbed down "Windows Recovery" style interface would be a vast improvement. Maybe this is a "secutiry feature" -- who is obsolete enough to try and figure out how to "hack" the PG?
I'd laugh if it weren't so sad (and expensive!)
Does anybody else have this problem (among all the rest of the problems): (1) The alphabetic search matrix to search for programs only allows me to enter 5 chracters (2) It only searches for programs on the same day - not later in the week/month - which is pretty much useless
Oh, no!!! I read the linked to document. Does this mean we get yet another Guide update that TRASHs all of the recordings on our DVRs? I've been through at least two iterations of this -- and a third "outage" -- and it always DELETEs or trashes the recordings. I feel for the people in FL who will be guinea pigs for this roll-out.
I still keep wondering about the lack of customer support (as claimed by CC) for PIP. I suspect it is more a function of people don't know their SA and CISCO equipment could even do this. And sorry to all Moto enslaved folks out there -- we of the 20% (SA/CISCO) sympathize with your pain -- especially that expander ports are truly disabled. If would have dumped CC long also if my DVR expanders didn't work.
Too bad Verizon FIOS is the same (or again I would have switched).
I hope among the problems fixed are that the DVR menu (a) doesn't not remember were you were; (b) does not allow REVERSE sorting --- tough to get down to anything starting with say "World War II"; (c) keeps interrupting the screen with annoying messages (how about a customer settable "time out" for screen menus - sometimes I want to write down the description of what I have recorded?)
I may be moving to a Ceton InfiTV M-card very soon (4 tuners -- Woo-Hoo!)
JayInAlg wrote:
Harry, you continue to call the guide Revo, when it is Rovi. http://www.rovicorp.com/
Oh dear, I suppose I recall the Revo recorder people who make multi-channel security recorders. You are correct it's Rovi. It's h3ll to get old. What an insult to Revo who clearly understand hardware.
Harry, you continue to call the guide Revo, when it is Rovi. http://www.rovicorp.com/
ssn2cvn wrote:
Well I don't! If I am going to be given used equipment that performs below par, then I should be charged for used equipment and not new as everyone else is.
Comcast seems to think that they can do what ever they want since they pretty much have a monopoly in this area,
And please don't tell me about your exceptional customer service any more, I will give you credit for being polite, but as far as customer service, there has been none, as nothing has changed and I have no confidence that anything will. Time to buy my own TiVo.
There are new Cisco/SA boxes available, but it doesn't matter. The Revo software for the Cisco boxes is defective. Comcast says 'the fix is on the way', but I don't believe them. From the way Revo has approached the SA box software, I suspect they either don't understand the hardware or, in fact, the software can never be made to restore the functionality available in in Cisco box. The Cisco box is more capable than the Motorola box, but probably the software license from Cisco costs more than Revo and Comcast only wants to deal with one software vendor in order to roll out their next generation of products.
Earlier in this thread, I explained that I changed to TIVO. I am quite happy with the Tivo unit. The older units with only two tuners come on sale and I figure the subscription costs will be amortized in three years. I still rent a Cisco box to get access to on-demand and have setup that box to record to a Magnavox DVD/HD recorder. That way I can have more options with three tuners. The nice part about Tivo is the fact that when I ask it to record something, it does it - the job a TV recorder is supposed to do - the job that the Revo stunted Comcast box can't reliably do. Others have gone with Ceton quad tuner, I decided I didn't want to fuss with getting the Windows driver software to work now that Google bought the best software to control the Windows recorder.
Comcast customer service is quite good, but sadly, they aren't in control of much. I'm sure they express our frustrations to no avail, but they soldier on.
My advice, quit trying to get the Comcast DVR to work. Get a TIVO or a Ceton box and be done with the frustration. After a few years the extra costs even out and actually start to save you money - not to mention the toll on your patience.
Not responding to anyone in particular, these are E-Mail responses I have sent to Comcast's so called customer service line where the party line is always the same... with no technical responses whatsoever. I would love to know how to get the whole string of E-Mails over to that blog, so that he can see what I am facing and don't seem to be able to get the right person.
Not sure who you are responding to, but you may find some answers at comcast's blog on this topic....
It is nice to hear that you are working on an update with Motorola for the DVR... But if you had bother to research this issue at all you would realize that we in PSL West are stuck with the Scientific Atlanta boxes which are all supposedly refurbished (no new versions) and are pretty much "used" equipment that does not perform up to par, much like getting a used car and inheriting someone else's problems, proven by the fact that I have had 6 boxes in two years and everyone at Comcast seems to think that this is OK.
Well I don't! If I am going to be given used equipment that performs below par, then I should be charged for used equipment and not new as everyone else is. I ordered a second box to specifically try to cover the gaps left by my main box and I get charged more for the second box than I am the first??? Where is the logic in that? I shouldn't be getting charged at all!!!
Management needs to get their head out of the sand, step up and deal with this head on as I believe that I am being treated as a second class citizen and will not accept that from anyone. I spent 28 years in the US Navy serving my country to make sure that the rights of the American people would not be infringed upon and Comcast seems to think that they can do what ever they want since they pretty much have a monopoly in this area, which lat time I looked was unlawful, so I think maybe I have finally had enough grief from you people and will be looking for alternatives.
And please don't tell me about your exceptional customer service any more, I will give you credit for being polite, but as far as customer service, there has been none, as nothing has changed and I have no confidence that anything will. Time to buy my own TiVo.
Sooner or later someone at corporate is going to get this entire chain of E-Mails, I will find a way, and then maybe someone will listen!!
Another brilliant answer to something I already knew. The question is, who at Comcast is aware of this and why has it not been made public along with the rest of the problems?? When is this next release of the "guide" proposed for implementation. How much input has actually been gathered from Comcast customers that use the guide and the DVR's, as to what they would like to see in the new release, rather than some software engineer who never watches TV or uses a DVR, sitting in a cubicle in God knows what country, writing what he thinks the public wants to see. Have you ever heard of surveys or customer questionnaires or compiling a list of the issues that we have on a day to day basis? This is what smart companies do when releasing new product and updates... They find out what the needs of their customers are rather than just providing a partial fix to some of the problems... Ask the people, they will tell you what they want and then maybe you will stop getting E-Mails with this sort of tone. However I just don't think you guys get it!!
Thank you for basically blowing me off. I feel so comforted knowing that I just wasted 20 minutes of my life composing a rather detailed list of the problems I am having and all you can do is tell me about your commitment to excellence, instead of actually having someone tech savvy enough to deal with the problem(s) pick up a phone and call me so that we can try to work through the issues. I am so happy that you feel you are doing the best job possible, but I have called and talked to your technicians and with their limited training and capabilities they have basically sent a refresh signal down the line or had me unplug the box, all to no avail and then want to schedule a service call as "it must be the box". I have had plenty of service calls and, as I stated, 6 different boxes in 3 years... None of which apparently have been documented, as the Office of the President in Philadelphia says that they is no documentation of my complaints... Hmmmm!
I will however take your advice and start documenting the issues I am having, so that I can get a credit for the service, as well as have something tangible to send along with my letter to corporate. Maybe sooner or later I will get someone to listen...
I know that you are trying to help but I have been dealing with different DVR equipment since about 1999, from Direct TV to TiVo to Cox Cable and now Comcast and this is the most incredibly screwed up system I have ever dealt with. There are obvious software issues with the "new" Xfinity system/guide that need to be acknowledge and addressed because they are basically being ignored. I am not the only one dealing with these issues... Read any of your Comcast blogs. I have had my input cables replaced all the way from the street to the house by talking to Corporate in Philly and gained about 3 dB (??) and an amplifier was installed at the ingress point to the house. That solved much of the pixelation issues, until last Friday night when about 2 hours worth of broadcasts were pixelated to point of being unwatchable. That was the incoming signal, not my house... So what happened there?
I also have recordings that last 6 minutes vice the hour they are supposed to record for and random recordings that just remove themselves from the My DVR recorded sections. I can't record a rebroadcast of a show without recording all rebroadcast of that show as there is no way to specify what it is you want as there used to be in the old version. I am not illiterate when it comes to operating DVR's however Comcast assumes that we all are and it must be the box (??). The old guide had its issues, but it was better than the supposed "upgrade" we have now. A hybrid of the two would have been the best choice, however Comcast in its arrogance didn't bother to ask their customers, what they thought about what they had and what needed to be changed. An online survey could have provided you with all that input if you have just taken the time to think.
Much of our/my problems may be due to the fact that we are an old Adelphia system here but, I have no issues with internet or phone, just the television/DVR service which has become a standing joke in my house, since we are TV junkies. After 6 Scientific Atlanta boxes (refurbished of course) in 3 years, what makes you think that another box will make the difference? I don't hear anything good about the "new" Cisco boxes and then I have to go through the whole process of setting up the new box as well as reprogram some 60+ recordings, varying through the year, plus losing whatever I already have recorded.
You guys need to sit down and figure this out! I am paying $150+ a month for something that aggravates me and that's not going to last much longer. By the way I have two DVR's in the house and the same thing happens on both, however not at the same time and not with the same shows. So when you have a real answer for all the problems that we (the public in this area) are dealing with, let me know and I will be happy to sit down and discuss the issues with them or I will have to find a new provider, because I will assume that you don't care.
Huge, obtrusive pop-ups telling me things like "Do you want to change the channel when recording starts or cancel the recording?" NEITHER! It''s a two-tuner DVR, stupid! RECORDING HAS ENDED blocks the screen, Why? Then, we have "power off will cancel" warning? The channel-guide is now clumsy to scroll through, not to mention the undesirable ads. Then I find recordings set for an hour that record for 3-20 mintes then just stop?? There are a dozen or more things that are wrong or just don''t work after the "upgrade", Now, the DVR decided to simply NOT record some scheduled programs last night.
There was plently of room, but when we checked later in the evenings, the recordings were simply not done. This has been an journey from something that worked reasonably well to a fiasco. Did I mention this is my sixth box in three tears? Why doesn''t someone at Comcast fix this ridiculous "upgrade?" Now I read where a technician came out and did a "full software" down grade for someone that seem to solve many of the issues. If there is a software issue, then you are aware of it and you need to fix it. Read your own forums for god sake, this is not a joke just very poor business. I talked to the Office of the President in Philly and got both of my input lines replace... it fixed the pixilation problem but the software and useability issues suck. Fix it or lose the business if your care at all.
Until at least 10 million customers (about 1/2 their customer base) complain, they don't have to listen. So really, if you ask me, there ads, that we pay for and to watch are fraudulant "the best customer experience" is certainly not on their real agenda, collecting our money is.
What amazes me is they seem to monitor this board but don't get the hint the so many customers are unhappy with the new "UPGRADE" and they really don't care. I'm glad to see my local phone company coming to my area so you know where i will be looking!!!!!
DId not know that Motorola was the majority. I love many features of the new guide and DVR but the ones we lost are really needed.
you are correct about the sofware, CS reps cant help you with that. As for your motorola comment, over 80% of comcast customers are motorola customers, so you can see why they are going this route.
I agree about the employees that I have worked with on the phone with Comcast. Have had good experiences over the years and they do forward the 'gripes' but like you said they can't fix stuff. I don't think these so called enhancements are due to cost cutting. Its mostly software changes and supposedly they were trying to get all boxes to work the same instead of replacing SA with Motorola. They should have made Motorola look like SA instead of the other way around.
IMHO, lack of competition and cost cutting. I find most Comcast employees dedicated and willing to help but not having the authority to fix real problems.
Comcast should be ashamed for offering those alternatives to being able to record same show same time every week like we HAD BEFORE the 'upgrade'.
Their suggestions are terrible. The one they gave to record manually cracked me up. You would never know what shows you had recorded...duh.
As for their priority suggestion..are you kidding me?
The right answer from them should be an apology and a software update. It still boggles my mind that they think than any of their customers would want to record duplicates or repeats of any show...HUH?
AND along with all that I can no longer record two and watch another live on what is now encrypted so I am going slightly mad keeping up with what I have to set to record on what day every week, what I have to watch On Demand and what I can't watch at all because some networks don't have all the shows On Demand.
What in the world has happened to us? How many steps backward is Comcast going to take us?
only 20% of comcasts customers are affected by this, so not all users can ask for any credit.
Yes, it is definitely a downgrade. I have requested a credit for DVR service (going back to the downgrade) until functionality is restored. I think all DVR users should request a credit.
Funny and sad when you compare COMCAST's approach to their customers with Apple's. Try for a moment to conceive of Apple launching laughable products like the new program guide and killing off features in previous hardware. Hurts your brain doesn't it? Imagine COMCAST customer service ala an Apple retail store... Impossible: would require a Lake Woebegone and their just are not enough above average service reps in the COMCAST universe. And with almost a completely captive audience in many areas there is no incentive for COMCAST to do anything other than make their own life simpler and cheaper: lousy hardware, single S/W platform, cheapest subcontractors, etc.
The commented on examples above showing that the left and right hands within COMCAST are mutually clueless is particularly discouraging because we wind up paying for these corporate inefficiencies and overall stupidity.
I hope that Apple's next shot at TV results in some real pain for COMCAST and the rest of monopolista cable industry. But then they'll just modify the fee structure to take the missing money from the broadband component. Face it, cable TV will never get better in a meaningful, customer centric way; the only slim hope is that they fix some of the more egregious the bugs we endure daily.
And I simply cannot wait to program the DVR via my HTC Thunderbolt...
I would love to know if anybody has an on-line poll allowing people to "vote" on the various STB features, former, existing and coming soon. My prediciton: Smartphone programming doesn't make the top 15.
FormerCCrep wrote:
I agree. Several of the Head ends (where all of the satellites are) run SA/now Cisco equipment. In my experience, it's ridiculous to convert to a Motorola interfaced guide in the markets where the SA equipment is used by the consumer. Why would you take a signal received by satellite on SA equipment which is then broadcast to SA equipment and then convert the information to a Motoroa friendly (dummyed down) format? The DVR looses a lot of it's capability and the syncing lags when you pause or resume the picture while watching a realtime show.
I doubt that the head end has much to do with subscriber equipment. My analysis suggests that Rovi simply didn't (maybe still doesn't) have full engineering data for the SA equipment. The fact that they were able to update SA firmware was quite an acomplishment, that does show skill. OTOH, the SA hardware seems more advanced than Motorola hardware and perhaps more expensive. What is clear is that Comcast wants one software configuration to fit both boxes in their cable universe. Rovi has delivered that part. However, there are serious implementation bugs that suggest the software was a beta release not the least associated with issues with the real time buffer and ability to record two streams while watching a recorded stream. That issue causes the DVR to not record what the customer requests, but act like it is recording. Since that is the actual sole task of a recorder stripped of any other fluff, that inability is a serious fault. As mentioned here, Comcast is 'working on the issue'. But given the fact the issue has been around since the first rollout, it must be quite difficult to fix. We all wait the solution.
Meanwhile, Comcast rolls trucks uselessly and don't inform customer reps of the faults. That implies some real Comcast management issues. They do have a large base, I'm just surprised they haven't taken more action to spread accurate information particularly when it costs them profit.
I agree. Several of the Head ends (where all of the satellites are) run SA/now Cisco equipment. In my experience, it's ridiculous to convert to a Motorola interfaced guide in the markets where the SA equipment is used by the consumer. Why would you take a signal received by satellite on SA equipment which is then broadcast to SA equipment and then convert the information to a Motoroa friendly (dummyed down) format? The DVR looses a lot of it's capability and the syncing lags when you pause or resume the picture while watching a realtime show. My remote no longer controls the TV and using the DVR is a nightmare. If you set it to record only new shows, it will record every show (even that days repeats), so then you have to go to each recording and remove it manually. It's awful and it's just not made to work with the SA equipment.
As a rep, the SA equipment usually responded better when sending a signal and no one ever complained about the SA guide. My guess the conversion has more to do with the cost factor. Just like the on demand service has vendors (and the cheapest one usually wins at comcast), I'm pretty sure the guide software has a vendor too and that vendor is probably cheaper too.
Add to this the fact that Comcast has consumed a number of small cable operations that do not have fiberoptics (old companies that are now incorporated into comcast, often had copper lines), so there is a patchwork of equipment out there and Motorola is less expensive and widely available, so many of the operations that it 'inherited', came with Motorola as the generic equipment.
Complaining doesn't help with comcast, they rarley make any changes based on customer satisfaction, or God forbid, customer suggestion/request. It's a very rigid corporation. The only thing that matters less than customers are employees (the ones that touch the public; phone reps/counter reps/repair persons). Lock step is the rule, so prepare to march customers, I doubt the guide will return to that friendly, easy to follow, logical one that we had until recently....mentioning it to the local authority (on the bottom of the front page of your bill, might help)...they (comcast) do need their (the local authority) permission to increase your rates and remove or add channels.....
PS-As an example, how come the general public realizes that the "Rovi" guide is not compatable with SA/Cisco equipment, but the braintrust at CC doesn't get it??? Way to give your customers to the competitor, Fios, Quest/Century Link and Clearchannel are headed their way (too bad it's Dish-but enough frustration will make customers give the dish a try) is headed Comcast's way....
Truncate recording issue
I asked the tech to have a supervisor call me so that I could complain on the previous supervisor who tried to get me to pay for an uneeded and not requested service charge, I spoke to a supervisor in Houston who was well aware of the problem and who regretted telling me that the update had been pushed back until October.
Call and complain. The more they hear from upset customers the more likely they are to move up the fix.
I doubt seriously that complaining will accomplish much. They (upper management) are clearly aware of the issue. I find it remarkable that field technicians (and customer support reps) aren't also aware because that means that trucks are rolling to accomplish nothing. The software was not adequately testing and we are the beta testers. Revo does not fully understand the SA product line as demonstrated by the inferior software performance elsewhere. The truncated recording was the straw for me, my Tivo does not truncate. If only On Demand was available on Tivo. Of course, sometimes On Demand isn't available via the menu on the SA box, but that's not a guide issue (I think).
Many customers are not aware of this forum (maybe a good thing) so they will spend useless effort exchanging boxes, waiting for service calls, etc. Comcast really needs to do a better job.
The fix for the truncate issue was suppose to roll out in August, but has been pushed back to some time in October. I spent a lot of time on the phone with several Comcast reps to get this answer. I did recieve a credti for my DVR for three months after complaining. Some of the techs are aware of the problem, others are not. When I called for a credit in the middle of August, the first person I talked to told they were aware of the issue and the fix should come some time later in the month. He could only offer me a $5 refund, so I requested a supervisor. The supervisor was not aware of the issue and told me that he was going to send a field tech to my house (for a fee). I told him not to send a field tech unless he was a computer programer, because the problem was a software issue, not hardware. He finally gave me a $30 credit.
A couple days later I got a computer phone call confirming my appointment for Saturday. I did not want a service tech to come out so I hit the no number. On Saturday at 2:10pm I got a call from a live person asking if my DVR was still broken. I told her it was, but that it was a known software issue and I did not need a tech to come to my house. She said, "OK, the tech will be there between 2pm and 5pm." I told her that she was not listening to my so whatever and I hung up. The service tech arrived and I explained to him that I did not request a service tech and began to explain the problem. He was aware of the issue and said that they make a lot of calls on this issue and a problem with HBO not working. He canceled the service call so that I would not get charged for it, but said that a lot of tech don't got through that effort and people don't find out they were charged until they get their bill.
I asked the tech to have a supervisor call me so that I could complain on the previous supervisor who tried to get me to pay for an uneeded and not requested service charge, I spoke to a supervisor in Houston who was well aware of the problem and who regretted telling me that the update had been pushed back until October.
Call and complain. The more they hear from upset customers the more likely they are to move up the fix.
I don't care so much about the new user interface. It could be better, but I am able to accomplish the tasks, so... whatever.
What is upsetting is the new feature where by it truncates a recording in progress if you start watching it. We have been complaining about this for several months now in various posts in this forum. It is also discussed in this blog http://blog.comcast.com/2010/05/new-guide-for-scientific-atlanta-cable-boxes.html. But nobody can give a straight answer about when the fix will be available. And attempts to contact support about this result in a very frustrating experience of starting from scratch and them denying they know anything about the problem.
When will the fix be available!!????
Hudson, NH
Comcast George has been gone for over a year.
It appears to only work sometimes. I've now tried it on five recordings. Two of them worked as advertised, three failed, restarting from the beginning instead of after the stop point. The only thing I noticed was that the two which worked had both ended with a black screen, and that two of the fails ended with a paused image (not sure on the third one).
rjc1247 wrote:
Well it happened again tonight, and, I'm sorry to report, the above trick did not work....
To me the issue is associated with the inability of the Real Time Buffer to function correctly. But what do I really know. What is quite clear is that the software rollout was hurried and not adequately tested. Given that Revo (the development company) obviously doesn't understand the Cisco/Scientific Atlanta hardware (other significant functional dowgrades - PIP, copy to DVD, etc), I simply gave up and got a Tivo. For the moment, Comcast gets my $ for both units but eventually the Comcast box will go back to them. I do hope that 'someday' the Video On Demand will be ported without needing the Comcast box because I do use that feature. In the interim, I suppose I can use Netflix, Hulu, Amazon, etc for even more $, but when I start to consider those expenses, I begin to question the need for Comcast TV at all. These alternatives can cost less overall as Comcast is discovering subscriber losses.
As I explore the Tivo or other alternatives, I learn there are very active communities working to improve the product, authorized or not. Maybe the future is staring at me now.
Well it happened again tonight, and, I'm sorry to report, the above trick did not work....
Thank you so much, this is such great news!
Your recordings are not actually truncated-- the software just won't let you see them! Here's a copy of a post I made on another forum:
Somewhere I saw a workaround that actually works! I can't find it again to give credit to the poster, but here it is:
Play the recording up until the " black screen". At the delete/ do not delete prompt, select "do not delete". Then re-start from where you left off. You have not lost the program (except the ones that (like me) you've already deleted).
If anyone finds that original post, please thank him/her for me. This turned a major PITA into a mere inconvenience.
This will save some aggravation until Comcast gets it fixed. BTW, I've seen several mentions that it only happens when you access dvr functions during recording of two shows. That's not true; I've had several instances of unattended recordings being truncated when a second recording starts during the first one
right these are issues comcast is addressing.
The "New" guide has all the same problems listed above...and more.
I have same problems
markpapp wrote:
Since the new guide downgrade, we are having the problem of recorded shows ending abruptly at various times. The menu shows the full recorded time but when played the shows randomly end at differing times, 5 mins, 14 mins, 32 mins, etc. I've read many other posts with the same issue and never see an official explaination from Comcast.
We have had software repushed to solve the problem only to see it reoccurr again and again. Having to remember not to record two shows while trying to watch a recorded show is not an option. We pay for the ability to be able to do just that.
If you read the blog here
written by the Senior Director of guides and such
you'll see that Comcast is aware of this extremely serious bug in their software, and are promising to fix it in the next update. When that update gets to your area depends. A vague time table is presented. I'm not joking when I say a class action suit would be in order to recover some portion of the DVR fee we pay per month. Probably not worth the effort, but in principle Comcast knows they owe us.
*sigh* Always late to the party ;-)


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Reding threatens Euro TV regulations
Backs DVB-H for mobile television
CeBIT Viviane Reding sent a chunk of the mobile TV industry reeling when she threatened to impose standards on the industry and publicly backed the DVB-H standard.
Speaking at a conference at Cebit last week, the European Commissioner for Information Society and Media, said the Commission had backed the industry in setting up the European Mobile Broadcasting Council, with the aim of letting industry regulate itself.
But so far, she said, the council had failed to make any concrete progress. Reding highlighted GSM as an example of the European Commission using a light touch, and letting industry resolve technical issues.
Reding ordered operators and vendors to get their act together and come up with some standards. "I would really not like to intervene with regulatory standards," said Reding, giving every impression the industry would find the experience pretty unpleasant.
Reding also banged the drum for the DVB standard. In her official statement, she said "European industry has already developed successful TV standards in the past, and I am very confident that on the basis of DVB-H, mobile TV services can develop the economies of scale they need for take-up across Europe and around the world."
She added, at the conference, "I came to the conclusion that we need an open standard…and we need a European standard."
Backers of other standards were left dismayed by Reding's clear bias in favour of DVB.
Andrew Gilbert, president of Qualcomm Europe, he supported the drive for standardization, but was "confused that [she's] advocating a specific technology…I got the impression that she's chosen DVB-H."
Away from the issue of standards, Reding, said the switch to digital broadcasting will free up UHF spectrum that could for the basis for a common spectrum for mobile TV. A review of the potential of the "digital dividend" is due later this year.
Mobile TV seems set to be spared public service type "must carry" obligations, although Reding also said this could be looked at again as the industry matures.
At the same time Reding planted a stake in the ground for future billing, saying that eventually she expected to see mobile TV achieve the kind of roaming capabilities seen with mobile voice, "but not the costs."®