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Jimquisition: Xbox One No DRM Emergency Special!
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Microsoft should do a parody of Sony's "How to lend a game to a friend" video: the EXACT same thing, but with 2 guys with black eyes and missing teeth...
Ladies, gentlemen, friends, Romans, countrymen, let it be known that today we won. However, don't get complacent. Any more of this DRM garbage or treating-the-customers-like-criminals-until-proven-otherwise-and-we're-in-a-good-mood bullshit comes from any company, not just Microsoft, EA, Ubisoft, whoever, you say "we don't want that, we won't buy it," they'll take notice. The internet is your bullhorn, people. Get to shouting.
Viva la customer revolution.
I have strong feeling that it was planned before E3, considering the DRM stuff wasn't mentioned at all during the conference and they canceled all interviews that were to take place after, that way they wouldn't get anymore questions about the DRM stuff.
I willing to bet that Nelson was under some-kind of no talk rule about the new changes until it got official announced, so he still had to act like the Xbox One was still going to have the DRM. Well, either that or with how slow Microsoft's PR department is and how it seems that their left hand doesn't know what the right is doing, Nelson might not have even known yet at E3 that the DRM was being revoked.
Edit: On the code thing, Microsoft has four months to get the stuff fixed, so at least they have some time.
You're putting words in my mouth.
To continue with this increasingly silly metaphor, you'd be grateful that they stopped but you'd still keep an eye on him in case he started again.
What have Sony done that's been so terrible anyway? I can't think of anything, but clearly there's something, maybe many things, that I've forgotten or not thought about.
Well, this video exists now. Huzzah for NMATV!
Honestly, the flak Microsoft took is their own fault. If they were straight up with us from the get go, and didn't dodge questions and gave us information, and maybe prepared their spokeman Major Nelson with info, and spoilered their vision for the future a bit more, and, well, didn't expect buyers to jump in more or less blind with few solid facts, they might not have taken the heat they did.
They should've used some tact, and diplomacy to explain things better.
All in all, I think they ended up generating all the wrong impressions. All they really talked about in gaming was restrictions, restrictions, restrictions. What freedoms were given came tied to heavy handed restrictions.
They seemed to show little forethought. Especially towards the military, charities, and so forth that rely on gaming initially.
We're talking about the Xbone, but not in any sort of positive light.
Seriously, I don't think we're ready for a pure digital DRM PC styled console. Didn't the PSP try an all digital download method already?
Honestly, it's going to be a while before I get any new console. I need to see their libraries grow first off. It's time that Xbone can use to get their stuff straight with me.
Right now, I'm content to stick to my current consoles for a while. There's this gen games that'll content me.
And I agree with the sentiments of never forget!
And honestly, this game sharing thing? Last I heard you can't play the game you lent while it's lent. Last thing I need is someone pestering me that they wanna play the game while I'm trying to enjoy it. Then again, it's friends only, and if I'm selective about who I add to my list it shouldn't be a problem. I'm gunna need more than one game though for when I'm kicked off of the game I'm lending. Sounds like a mess to me.
Sorry. I like putting things in places. :D
Exactly! Give them a chance, but keep the shin guards on. But I (at least) wouldn't suddenly become their best friend and pre-order their console.
They created SecuROM. Granted, it was EA that used Sony's SecuROM that holed my previous PC, but Sony created the tool.
They sued customers for modifying the PS3. You don't license hardware and companies can't tell you not to make changes (so long as you're willing to invalidate your warranty). If you then use the modified hardware to do something illegal, that's a matter for law enforcement, not private companies.
They regularly block YouTube content with even a hint of Sony content. Captain Sparklez still has a video locked because Sony (and Universal) thought it was too close to their content, even though it was a completely new and derivative work.
So, yes, Sony has a habit of kicking customers in the shins. Hard and repeatedly. This sudden turn-around with the PS4, while appreciated, does not mean I'm giving them a free pass.
I am hugely disappointed at this reversal. MS should have stuck to their gun, waited to see the results. I don't agree with their DRM and game policy, but I can buy PS4 instead. There are plenty of people who do agree with MS policy, and I feel those people got robbed of an potentially interesting purchasing option.
We had 2 distinct consoles and 2 very different gaming models, now we have only one. I say to each his/her own, if people are willing to put up the DRM crap for a digital/cloud system, they should be able to have that option.
This reversal isn't a victory, it's bad news.
Careful now!
I'm not Sony's best friend by any means, but they've certainly done a grand job of selling the PS4 to me. It simply looks superior on all fronts, and apart from the fact that my PS3 is currently suffering from a YLoD, I've never had an issue with them.
Sony created SecuROM? Well I'll be damned. What a nightmare that bastard was.
Okay, yeah that's pretty shit. I bought the console, I can do whatever I damn well like with it. I could understand if they prevented them from accessing PSN from a modded console, but suing?
I'm probably going to put this down to lawyers being lawyers. All copyright legislation is bullshit anyway.
No me neither, but that should go without saying. We should always be watching what the game industry is up to.
As I said already:
18. All Warfare is based on deception.
I want to see that Jimmy Fallon clip about the DRM but I can't find anything other than him shilling demos for both the consoles.
Good but microsoft don't deserve to be thanked or applauded for this decision, remember the absence of abuse does not equal kindness. We still have the kinect, or affectionately HAL, the only time I would find this useful is if I needed a pacemaker and if my heart stopped the console will dial up emergency services, but since that isn't the case screw them, since I do not trust MS in the slightest and expect them to turn on these 'features' back on in a service update at some point, like the PS3 got rid of some services in updates. I was going to skip this generation of consoles but the PS4 is looking more and more attractive.
you're kidding right?
I take it you haven't been paying attention to diablo 3 or sim shitty? Hell, even WoW.
Always online can't be done. Secondly, what the hell man? Don't you have any desire for privacy? As well as the fact the xbone 180 will be doing things that you can get a smart tv to do, and the smart tv will do it better and cheaper.
It's supposed to be for gaming. Xbox gold membership requirements, average hardware, always on multitasking, forced kinect use. No, not even close to a decent gaming machine. If you want your connectivity so badly, get a pc. It'll do it better and cheaper.
As for your dark souls thing.. er, dark souls did it, so i assume we will know. Otherwise the xbone 180 is a travesty and even the reverse from DRM barely makes it palatable.
(so we're clear this isn't bias, this is xbro betrayal anger)
Sorry to pop the jubilation bubble, but this is not a victory. This is Microsoft at their money grubbing, self-interest serving best.
I fully expect this whole ugly saga to raise it's head once enough people have bought Xbones because they think that MS has backed down. Then like some video game version of the Borg, these Xbones will awaken and enslave us. Or at least remove our ability to trade in games and turn off the Kinnect.
The thing about change, and ultimately justice, is that it has to be objective and fair.
It does NO real good if there is not at least some reward for capitulating. Otherwise you haven't really taught a lesson, you just won a battle.
If you slap a child for doing wrong, you may stop them from performing a bad behavior, but without the positive reinforcement to show that punishment is not just arbitrary, no lesson is learned. They'll just find a different way and revisit it again when people go to sleep.
You want the company to learn a lesson... FINISH THE LESSON. They heard the complaints, realized they made a grievous error, and reversed course. The message was sent and received. The community was heard. Now the community must show them that there is a BENEFIT to adjusting your business to suit the customer, not just at the START but even later if the need arises. People should be buying Xbox One now simply because Microsoft did something few corporations are doing these days... ACTUALLY listening to the customer complaints.
How many examples can you provide of Sony doing this? And I don't mean their yet to be realized promises with the PS4.
Like Jim said, Forgive but never forget.. but forgiveness in the world of business means SUPPORT of a product. Otherwise, your forgiveness is about as useless as a fart in a hurricane.
My thoughts exactly. I don't think/hope Don will be renewing his gold account after his utterly retarded mouthfarts
Only thing bad about this is that the whole 3 fanboys MS had before will grow to 100 and I will still have to deal with them all.
Seriously, its like I'm the only guy who likes Nintendo and Sony where I live lol
They've hurt their consumers and while some of the abused will be crawling back, others will not, they shall look at this as a chance to break away. Oh what's that? You mean you had to wait for consumers and all of the media to basically throw a GIANT fit at you before you did anything? Oh yeah MS, congrats, you basically waited to do something decent when you basically had no choice BUT to. I'd of loved to of been a fly on the wall of that conversation 'b-but money!' lol, I shall not forgive them, they've been dicks for a long time now, though now that I have seen their 'true' face of what they are capable of, I know now that MS is only hiding behind an apologetic mask, probably waiting till we all lower our guard them BOOM DRM and everything else is back, 'ha ha you already bought one, so :P' goes MS.
Who are these people saying that because you boycott something, you should also shut up? Boycotting almost always goes hand-in-hand with complaining. You don't boycott something and shut up, you boycott and tell everyone why you are boycotting.
In this case, don't you think that the "boycott" aspect was part of it? PS4 pre-orders were going through the roof, while few were pre-ording Xbones. I think Microsoft saw that "Holy shit, it looks like our sales might suffer" as the more significant factor than the complaining. It was like a pre-boycott, with people indicating how they were planning to spend their money.
Without that impetus, I don't think their policies would have changed before release.
Honestly, I'm still not convinced at all this. Sure, they've dropped one method, but they're keeping the compulsory Kinect, the Cloud system and other methods of controlling you and disk checking. And I'm betting after this, Microsoft isn't going to talk publicly about these methods either...
I've been spreading this around since it struck me this morning.
In an article posted today attempting to placate consumers Microsoft let slip this statement. "There was always going to be a day one update on the console" - Microsoft
It got me thinking about system updates. Remember when Sony yanked OtherOs support from PS3 via system updates required to play newer games? Yadda yadda I'm sure Sony had good reason etc, but the precedent stands.
I'm 100% certain now Microsoft will attempt this scenario sometime in the life of the xbone. They'll likely defend it with the cloud computing nonsense about games needing the internet to run properly.
Anyway just food for thought.
Sorry, that's not convincing at all. Big companies make huge mistakes all the time. And many of those mistakes are made because they are so big. Particularly in Microsoft's case, a sprawling, incoherent company comprised of many divisions with different agendas competing with one another (and an incompetent CEO).
These companies are run by multi-millionaires and billionaires surrounded by yes-men. People who have completely lost touch with the reality of the ordinary citizen's life. As for "market research" - if you've ever seen how that usually works, it's pretty much BS designed to get the answers the company wants.
In the wake of an era where we've seen the collapse of massive financial institutions, environmental disasters cause by huge companies' errors, and so forth, how can you take the "big corporations know exactly what they are doing" argument seriously? If Microsoft were so competent and all-knowing, then how did they let the entire mobile computing market be stolen from under them by a near-bankrupt underdog like Apple? How did they release Windows 8 to near-universal disdain?
The only plan this was part of, was part of executives' wet dream to have all consumers under their total control. It was never intended as an ironic marketing campaign. It's just that the executives thought that people wouldn't notice.
unless they also reverse the limited release (not releasing it worldwide) this means fuck all for me since i cant get the damned thing even if i want to, so fuck you microsoft!
That's not what "monopoly" means. Yes, Xbone games will only work with the Xbone. But if the Xbone doesn't have a controlling position in the video game market, that isn't a monopoly.
On the other side of the coin, Kindle readers being available on multiple platforms does not mean that Amazon doesn't have a monopoly. Quite the contrary - if Amazon has a controlling position in eBooks, then it has a monopoly, even if its software is available on all platforms. In fact, having the software on all platforms could actually be considered even more monopolistic, if the main source of eBooks is Amazon, to the detriment of other suppliers.
Jim, it's sad to see you perpetuating this misuse of the word "digital."
How are any of the games we have used in the last three decades been anything but "all-digital"? The very basis of computing and video games is digital. Those games you buy on a disc? Those are all-digital. There is no analog component. The only non-digital computer games were obscure experiments in the 50s and 60s.
It's incredibly bizarre that people somehow think that only downloaded games are "digital" but games on a disc aren't. Remember the whole deal about Compact Discs? It was revolutionary because it was digital audio (and still is), compared to magnetic tape and phonographs. We've been living in a digital world for a long time. It's strange that people somehow confuse distribution models with fundamental technologies. I thought you would have known better than to buy into this nonsense, Jim.
Sadly, I'm not sure that this whole cloud computing thing was actually real (as in it was making a huge difference, of course it technically exists), otherwise they wouldn't of been able to 180 so quickly. They were making it out to be some huge game-changer that without games would not be the same, and then they get rid of it and not a word is mentioned?
Welcome to the evolution of language.
I don't think region locking will come back though. Imagine blacking out entire countries via region locking post release, my god that would be a suicidal move.
The rest of the drm might come back but bringing back region lock would be (I can't believe I'm saying this) too stupid for Microsoft.
Well, you know what I meant, though. Basically, all digital sales would have to pass through their systems, and no competition would be found there.
On the other hand, there are a LOT of different websites which sell e-books, and having a controlling position isn't a monopoly either, strictly speaking (Steam has a dominant role in the PC digital market, but it isn't a monopoly, and Amazon doesn't have a monopoly either). The different retailers competing with each other mean a lot, when it comes to actually get better deals for the consumers, because even those who hold the biggest share of the market will keep offering good prices, in order to keep their position. A real monopoly would probably see terrible prices attached with it.
Quite possible. The reason that Sony got away with their massive security fail/dumping Linux is because it happened after they had their install base well established. A few Youtube reaction videos aside, most people didn't toss their PS3 in the garbage over that.
The same thing could happen here. Microsoft waits a couple years for their install base to be established THEN switches it back on knowing that most people aren't going to dump their XBone and their accumulated games.
This strikes me more as a tactical retreat than a victory.
People forgive Sony for the Hack. They forgive Sony for screwing linux. They forgive Sony for hounding modders. They forgive Sony for the "status symbol" comment. They forgive Sony for the update bricking peoples' consoles.
Microsoft pulls a reversal on their DRM. No one forgives them.
Ah, what a glorious day of fanboyism have we.
Captcha: Filthy dirty mess... Poignant.
First of all; with the many titles going multiplatform, there is no way that they would code it for a feature one console has and another one doesn't. Sure, maybe in the start to get things going when the ideas are still fresh (and they have a definite need to stand out), but once the generation starts running, say goodbye to those features. Second of all; online is already here to stay. Whether you have an always online or just a console with the capability to work online doesn't change this fact. Did the optional online stop developers from cramming multiplayer into pretty much everyone of their franchises? Did optional online stop games like the ones you named (Dark Souls and Demon Souls) stop from being made? Nope, it didn't. In other words; there would have been no added advantage to make the console always online for a multitude of factors, the biggest one being that online is already popular enough as it is.
As for the other features, sure, we could argue that the family system was a great one. However, and even though we shall never know the truth now, I honestly doubt that Microsoft would actually enable 9 people from your family to just borrow your shared games without any questions asked. Keep in mind that this is the same company that was giving the publishers the ability to lock out used games in an industry where everyone is crying foul of used games. You honestly think those publishers would suddenly be so altruistic ass to give away no less than 9 licenses (even if it is your family) of games they could have sold at full price to them? I highly doubt it. I would sooner suspect that that family sharing would have come with high restrictions, like putting a timer on the game (making it a glorified demo) or whatnot.
The problem with the Xbone was that for every step it went forward, it took 10 steps back. For everything we had to look forward to, there were a gazillion hoops we would have to jump through just to get there; that's not even to mention that they were deliberatly alienating half of their consumer base (keep in mind, while everyone would want to have good internet, it is not a given that everyone will) and going so faar as to have region locks that would potentially lock you out on a per country basis. That's NOT progress.
I am all for innovation and I do not mind a console with nothing but digital content. However, the way Microsoft was going was exactly as Jim said earlier; the "death of ownership." And that's not the way you want to introduce an all-digital landscape. Plus, with all the things they were limiting from the get-go, there is a good chance those limitations would negatively influence anythin positive they said they were adding to the console (refer to my point in regards to family sharing earlier). If they want to set up a good online space, first they will need to set up a consumer space that would emulate that of the current situation, which includes but is not limited to the ability to sell your own bloody property (and yes, I do think that Steam should do something like that as well before I consider it a valid alternative to gaming consoles).
In the end, people likely voted with their wallets. I am pretty sure that the reason for their backpeddaling was that they were taking hits in pre-orders. I for one, am rather glad it happened.
While I'm by no means a "fanboy" the fact Microsoft decided to horrible horrible things to the economy with the DRM, killing used game sales, and the fact they've proven rather greedy in their refusal to lower digital game prices ever, well, these factors and more kinda played a part in the fact we don't trust them anymore. Further, if we didn't say anything, or did anything about it, then as far as we know, these heavy handed restrictions would have been PERMENANT. Across ALL Xbones. A massive middle finger to many countries, our own country, and the consumer.
A "bricking" can get repaired, a hack can be fixed (and no system is hackproof), modding/hacking isn't right (and microsoft goes after people for the same thing), these things are temporary.
Honestly, I don't know about this status symbol thing, and I don't know about the screwing of linux, though.
If you don't like the way I explained things, maybe Angry Joe might be more pallatable?
Umm, no, actually it's not bad news. Both Xbox One and PS4 can still have cloud, and they already confirmed they will have digital content as well. A system being used offline doesn't prevent those digital features. It doesn't actually have to be one or the other.
I think you mean "devolution."
"Digital" was a perfectly useful word until it started getting abused like this. It actually meant something. Can you please explain to me how games on disc are not "digital"? And what makes downloaded games entitled to a special "digital" class just because of how they are distributed?
Evolution of language is fine when it it helps us make more refined or meaningful distinctions, but this use just muddies the waters and doesn't help anybody make meaningful statements.
P.S: Misusing "digital" in this way just plays into the hands of the spin-doctors and rapacious publishing companies you dislike. It allows them to spin something old as new again. I thought you were a fan of plain and frank speech, not misleading double-speak. Call things what they are.
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According to USDA's latest numbers, farmers in the U.S. Corn Belt are harvesting huge crops. But getting to this stage of the season has not been without challenges, even in Iowa, home to large corn and soybean acreages.
Producers Steve Prybil and Craig Sage talked about their 2010 crops and their experiences with marketing their grain in interviews at the Iowa Soybean Association headquarters in Ankeny.
Prybil and Sage were the winners of an Opportunity Sweepstakes conducted by the ISA to help build membership in the organization.
Prybil won the use of a John Deere 8320 tractor and Sage a Case IH Magnum 335 tractor for 200 hours. They also received $1,500 worth of soy-based biofuel for the tractors.
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Earlier this month, Sparrow released its gorgeous email client for the iPhone, iPad and iPod touch. Sparrow's mobile app features a simple Facebook-like design that is light and responsive, with support for iCloud, Gmail, Yahoo, AOL and other IMAP services. Unfortunately, the app does not support POP accounts or push notifications, which are both big drawbacks for a number of users. A new jailbreak tweak called "SparrowPush" enables push notifications using IMAP idle, however, making Sparrow's app a viable replacement for the stock mail client. SparrowPush is available now for free in the Cydia app store.
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ASL Video and Voice Overlay
Welcome everyone. As you all know I'm Shari the vice president of our school's Parent Teacher Association (PTA). I know you all read about the PTA's parent education program about skin cancer. We tried to get interpreters for the presentation, but no one was available. Then I called the American Cancer Society. You also see the organization just listed by it's initials - the ACS. I was pleasantly surprised to learn that one of the ACS's volunteer educators could do the presentation in ASL for us
I feel that it's important to learn about skin cancer, and I thought it would be more fun to have you all come to my house. The morning was so beautiful, I thought we should enjoy being outdoors. Of course, we're going to stay under this tent, so we don't get too much sun. Before we start the program, let's be sure we all know each other. Marla, would you like to start by introducing yourself to everyone?
Now I am going to hand the program over to our guest speaker, Marla. When we were emailing each other back and forth to arrange this program. Marla told me that, just like us, she realized that she needed more information about skin cancer. So she looked on the Internet where she found the websites of the American Cancer Society and the National Cancer Institute's Cancer Information Service. Eventually she became quite well informed about cancer and wanted to share her knowledge with other members of the Deaf community. So she started volunteering for the local office of the American Cancer Society. Today, it's my pleasure to introduce you to Marla.
Marla, maybe you could start your presentation by explaining what it means when someone has cancer? Why is that so dangerous? Everyone I know is really scared of getting cancer. So am I!
Thanks for your kind introduction, Shari. That question is a great starting point. Cancer happens when one or more of your body's good cells start to behave in a bad way. Normally, old cells are replaced by new cells in a very orderly manner. They make identical copies of themselves.
However, sometimes cells start to make copies of themselves faster and in a very disorganized manner. When that happens, they are called "pre-cancer" cells. They are not cancer cells yet, but they are not normal, healthy cells either.
Often, those cells will make new cells that are even more abnormal. Eventually some of those cells could become cancer cells. Because we don't know for sure what will happen, it is generally best to remove pre-cancer cells so they have no chance of ever becoming cancer cells.
However, sometimes the cells are not discovered in the pre-cancer stage. Instead they are found when they have actually become cancer cells. They have already become very dangerous and must be treated promptly because they will make more bad cells. Sometimes these bad cells might spread to other parts of the body where they will cause more harm.
I had some changes in my skin, but my doctor told me not to worry about them. They were just part of the aging process.
That's very possible. There are many changes in the skin as we get older. You may notice that you have rough, scaly bumps on your skin, especially in areas that have been in the sun a lot throughout your life. They can be red, brown, or the color of your skin. You may feel like you want to pick them off because they are so rough and may itch or hurt.
These bumps are called actinic keratoses. They are very common in skin that has spent a lot of time in the sun. Babies never have them, but older people often have many. You can think of them as "pre-cancers." They are not skin cancer, but sometimes, if they are not treated or removed, they can turn into a skin cancer over many years. There are two things to remember about actinic keratosis. The first is that only your doctor can tell you for sure if a change in your skin is a pre-cancer or cancer. The second thing to remember is that because the body's cells are constantly changing, you need to be constantly watching abnormal skin for further changes. Because of this, doctors sometimes recommend treating them with a cold spray or a special cream.
So what's the difference between skin cancer and other cancers? Like breast cancer or prostate cancer, for example?
We generally name the cancer by where the first abnormal cells start. So if they start in the breast tissue, we call them breast cancer. If they start in the prostate gland, we call them prostate cancer. In the case of today's topic – skin cancer- the cancer cells start in the layers of cells that make up the skin that covers our body, so we call them skin cancer. So with "skin cancer," the bad cells first start to grow in the skin.
So what actually happens when someone gets skin cancer? Why is skin cancer so bad?
Skin cancer creates several problems. First, it causes the skin to stop looking nicely. When you have skin cancer, the cells are on the surface of your body. Because they are not healthy cells, they can bleed or ooze and look like very ugly sores. The second problem is that the skin provides a protective layer around your body. It keeps bad germs out and it helps maintain the right balance of water inside our bodies. So when skin cancer develops, it causes a break in the body's defense system.
The third problem is really dangerous. Sometimes the skin cancer cells move from your skin to other parts of your body. That can make you whole body very sick and it can kill you. When the bad cancer cells move from the skin into other areas of your body, it is called metastasis or metastatic cancer.
So what causes skin cancer to start behaving abnormally in the first place?
Skin cancer is usually caused by having your cells exposed to too much sun. That's why most skin cancers are on the parts of your body that get a lot of sun, like your nose, the tops of your ears and your arms. However, we also know that getting one very bad blistering sunburn can also increase your risk of getting skin cancer. So you often see skin cancer on the shoulders and back because we often get really badly sun burned there.
A little later in this presentation, I will explain the many things that you can do to prevent skin cancer in your children and yourselves.
I wanted to learn as much from this program as possible, so I did a little reading about skin cancer at the library and on the Internet to get some basic information. Could you clarify something for me, please? It seems like there are different kinds of skin cancer. Is that right?
Yes. That's exactly right. The specific names of the 3 different kinds of skin cancers are: Basal Cell skin cancer, Squamous cell skin cancer, and Melanoma. Sometime you'll see the word carcinoma used, but that is just another word for cancer. All three kinds of skin cancer can be caused by too much sun.
What is Basal cell skin cancer and what part of the body does it affect?
What does it look like?
Basal cell skin cancers usually look like red, round bumps or sores, but they can be pink or clear, too. With some people, they may bleed, itch, or hurt. But for other people, they don't feel any different than regular skin. Basal cell skin cancers can grow fast or slow, but they usually grow slowly in size. They will not go away on their own. If a doctor does not remove the basal cell skin cancer from your skin, it will continue to grow and look even worse. People who don't seek treatment can lose their eyes, nose, and ears as the skin cancer cells take the place of healthy, normal cells. Therefore, if the skin cancer is allowed to continue growing, it will also be more difficult to treat. Basal Cell Skin Cancer can even become metastatic if they are left untreated for a long time. Remember "metastatic"? That's the term doctors used when the spreads to other parts of your body)
So how is a Basal cell skin cancer different from the other two skin cancers?
Let's talk about Squamous cell skin cancer next. Squamous cell skin cancer is the 2nd most common type of skin cancer. Just like Basal cell skin cancer, the Squamous cell skin cancer usually shows up on the areas of your skin that get a lot of sun. Squamous cell skin cancer can look like many things, but it will often look like a scaly red bump or sore. It usually grows faster than Basal cell skin cancer.
Does it bleed or hurt like Basal Cell skin cancer?
Just like Basal cell skin cancer, the Squamous cell skin cancer can bleed, itch, or hurt. Or the skin can feel completely normal. Squamous cell skin cancer can spread from your skin into your body and become a metastasis. This could make you very sick. Since Squamous cell skin cancer can grow fast and spread within your body, it is very important that you see your doctor quickly if you think you have one. If you don't see your doctor and it continues to grow, then you might die.
Even though screening tests can be uncomfortable, catching cancer before it spreads is vital. In Frank's case, if he had the screening test 5 years earlier, the polyp might have been in the pre-cancer stage. Then only a small section of his colon would have been removed.
So if Frank had been tested earlier, he wouldn't need a colostomy?
Probably not! That's why I'm glad you all are here today. So you can learn what Frank didn't know. And you can help us get this information to others.
What happens when the cancer has spread to other places in the body already?
If colorectal cancer has already spread to other parts of your body, surgery and chemotherapy are usually given only if they might make some of your symptoms better. This is because our treatments cannot cure colorectal cancer if it has already spread throughout the body. This is called metastatic cancer. So you can see how very important early detection is. The scientists have not been able to develop very good treatments for advanced cancer yet.
Q: Genes? What are genes? Can you explain that term, please?
A: Genes are like instructions in your cells. When you are born, each cell has these coded instructions that make you who you are. They determine what color hair and eyes you will have, how tall you will be, and whether or not your chances of getting a Melanoma are higher than other people's chances. You get your genes from your mom and dad. Each parent gives you a set. That's why you look a little bit like each of your parents. You have many of the same genes as your mom, dad, brothers and sisters. Since you all have many of the same genes, if anyone in your family has Melanoma, then you might have a higher chance of getting it, too. Genes are not the only reason why people get Melanomas. It is usually a combination of genes and sun exposure, and perhaps other factors that we don't even know about yet.
What does a Melanoma look like?
That's a good question. A Melanoma looks very different from the other two kinds of skin cancer. A Melanoma usually starts from a regular mole that is a normal part of your skin. Moles are those little brown spots that most of us have on our bodies. So having a mole is not the same thing as having a Melanoma type of skin cancer. However, having a lot of moles does increase your risk if some of the moles are starting to become abnormal looking.
Because most Melanomas start from a mole, they often look like a brown or red spot. But a Melanoma can also be pink or tan colored, or it can be a combination of these colors at the same time. Some melanomas show up in a place where there was no previous mole. Melanoma is the most dangerous skin cancer of the three because all Melanomas will eventually spread to other parts of the body. Even worse, there is not yet an (especially good method to treat this type of cancer after it has spread to other parts of the body.)
So I guess the clear question is how do we find a melanoma before it spreads?
Here's where we have really good news. It's easy to see a Melanoma and there are very clear warning signs to tell you that a mole's cells are changing. So it's pretty easy to do, if you know what to look for on your skin.
So the first step is to find the moles all over your body. Make a little drawing or a person and then mark on the drawing where each of your moles are located.
Here's the simple list of 6 things to consider when you look at each mole. They're called the A, B, C's of finding a melanoma:
1 The A stands for "asymmetrical." The word "symmetrical" means that the two halves of something are the same. So "asymmetrical" means "without symmetry" or without the two halves being the same. That means that when you look at the two halves of a mole, one half is not the same as the other. Moles or spots that are asymmetric should be an area of concern.
2. The B stands for "border" of the mole. Normal moles have a smooth even border. Melanomas have jagged or irregular borders. Some look like lace at the border. A border that is changing from a smooth border to an irregular one should be a concern.
3. The C stands for "color change." Usually moles are only one color, so if you have a spot that has more than one color in it or is darker than your other moles, you should see a doctor.
4. The D stands for "diameter." If a mole of any size starts to grow wider that should be examined by your doctor. Also if you have any mole that is larger than the size of a pencil eraser head or greater than 5mm, you should have your doctor look at it. If your mole is bigger than this, and especially if it is growing, this is a reason to see your doctor immediately.
5. The E stands for "elevation change." The mole starts to grow above the normal skin around it.
6. The F stands for "feeling change." The mole just starts to feel different. It gets itchy, crusty, bleeds easily, or always looks injured.
Since a Melanoma skin cancer can happen in moles that you have had for a long time, it's a good idea to describe all the moles on your body along with where each one is located on your body. Use your picture of the body outline to mark where each mole is located on your body and add a description of each mole. Write down on your diagram the shape, border, color, size, elevation and feeling of each of your moles today. Keep that drawing so you can make comparisons of your moles at future dates. When you are doing this drawing, be sure to use a mirror so you can see all sides of your body.
Of course, if anything worries you on this first inspection, you should call your doctor right away and get a professional opinion because Melanoma can spread and kill you if it is not treated early enough. Dermatologists are doctors who are specially trained to treat the skin, so they are the best people to tell you if you actually have abnormal cells that might be dangerous and should be evaluated further or removed entirely. Even if you aren't sure, but have a funny feeling about a spot on your skin, it is better to be safe and let a skin doctor check it for you.
So, can I actually check my own skin to see if I have cancer without having to go see a doctor?
It is important for you to have your doctor check your skin, but you should also do a skin self-exam. For those parts of your body that are difficult to see, you can use a mirror or have a loved one help you look for new red or brown bumps that don't look normal. You want to look for any patch of skin that is changing colors or changing spots on your body. Don't forget to check all your skin including your back, scalp, genital area, and your feet. A skin check after a shower once a month will help you be aware of your skin. The most important thing to remember is to call your doctor if you are worried about a spot.
I have a friend who's already had skin cancer and goes to the dermatologist every 5 or 6 months. Is that really necessary?
That's about right. Once you've had one skin cancer, you are at increased risk to develop others because other parts of your skin received the same amounts of sun damage. The doctor will check your wound and also check for new cancers. Also remember that we mentioned earlier, that if an immediate family member, such as your father or sister, has had Melanoma, you have a higher chance of getting melanoma too. In those families, everyone should have a full skin check at least once a year to make sure there are no worrisome moles on anyone's body. Also people who have multiple risk factors for getting skin cancer should also be checked more often.
What are some of the risk factors of getting skin cancer?
Skin cancer risk factors are things that increase your chances of getting skin cancer. Some of the risk factors are things that you can do something about, while others are things that you are born with – in your genes – remember? Your genes will influence if you are more likely to get skin cancer. In both situation, there are things you can do to protect yourself.
Sun exposure is the most important risk factor for skin cancer. The more sun exposure that you get throughout your life, the higher your chance of getting skin cancer. A lot of our sun exposure happens when we are children playing and having fun in the sun without proper protection from the sun's damaging rays.
But even when you are an adult, sun damage continues to happen. Sunburns, especially blistering ones, increase your risk of skin cancer and are a warning to you that your skin has gotten much too much sun exposure. The good news about sun exposure is that there are many things you can do many things to limit the amount of sun exposure that you get throughout your life. We will talk about some of these ideas later. The bad news about your skin is that the damage you do every day is added to the skin damage you experienced earlier. Your skin never forgets the past damage. Even when your sunburn goes away, the cells have still received some degree of damage. So there is much to be gained if you can greatly reduce future damage.
Does the color of you skin play a role in how much at risk you are?
Yes, in a way it does. People who have blond or red hair, light skin, and blue or green eyes don't have as much natural coloring in their skin. That coloring can provide a little extra protection from the sun. So very light skinned people are at higher risk for skin cancer than people who have more color in their skin. People with red hair, very white skin and many freckles are especially sensitive to the bad effects of the sun. However, even people with tan skin, dark hair, and dark eyes get skin cancer. It is important to remember that even though people with light hair, skin, and eyes have a slightly higher risk of skin cancer compared to people with darker hair, skin, and eyes, everyone is at risk!
I know a lot of friends who go to a tanning salon instead of sitting out in the sun,. Is that a safer way to get tan without getting sun exposure?
Tanning salons are becoming very popular. Many people are unaware that going to tanning salons also increases your risk of skin cancer. Tanning salons use lights that are just like the sun. This means that going to a tanning salon is just like sitting out in the sun without any protection and can cause you to get skin cancer. Since people usually do not put on any sunscreen when they go to tanning salons their skin does not have any protection. This can lead to skin cancer.
If someone in my family has had skin cancer before, does that mean I have a higher chance of having it also?
You should always ask your family members if they have had skin cancer. As we mentioned before there are some skin cancers that happen more often in families. Melanoma is the best example of this. A person whose mother, father, brothers or sisters has had melanoma has a higher chance of getting Melanoma, even if they do not spend too much time in the sun. Therefore, it is very important to know if anyone in your family has ever had skin cancer so that you can tell your doctor. As I mentioned earlier, if anyone in your family has had melanoma, you should have your skin examined by a doctor at least once a year.
My friend has many moles; do you think she should go to see a doctor?
Well that depends. Any moles that are changing should be seen by a doctor. Remember the A, B, C's of finding a Melanoma that we discussed earlier?
Wow it seems that for anyone, it is easy to get skin cancer. How can I avoid getting skin cancer?
There are numerous ways you can prevent yourself from getting skin cancer. The first way is to limit the time that you are in the sun.
So how much time is considered to be "safe" to be in the sun every day?
Well, it isn't realistic to never go in the sun, especially since we get sun exposure even when we are driving in our cars. But it is important to be smart when you do go outside. You should try to stay out of the sun from 10am to 2pm when the sun is the strongest. So getting up early and playing outside or waiting until after 2pm is best. You can go to indoor pools instead of outdoor swimming pools, or swim in the early morning or evening.
It is also important that babies younger than 6 months-old be kept out of the sun. Their skin is very delicate and they can get sunburned more easily. If you do have to bring babies outside then it is very important to wear protective clothing.
Will wearing a hat help protect my skin from cancer?
Of course! A hat is a very good way to help protect your face, ears, and neck. The hats that are big and floppy and cover your neck and ears are best. In addition to a hat, you should wear other kinds of protective clothing when you are in the sun. Protective clothing such as hats, long sleeve shirts, and long pants give you the most protection from the sun. Chose hats and clothing that have a tight weave to avoid letting the sun reach your skin. There are companies that make sun protective clothing so that you can cover up your skin without being too hot or uncomfortable. You should also remember to wear UV protective sunglasses when you are out in the sun or even driving around. Just like your skin the sun can damage to your eyes too.
My wife always makes me put on sunscreen every single day. Is that necessary?
Wearing sunscreen every day as part of your normal routine is the exact right thing to do. A sunscreen is a special cream that helps to block the sun from getting into your skin. It is one of the best ways of protecting your skin from sun damage when you have to be out in the sun. There are many different kinds of sunscreen that you will find at the store. They are many varieties. Some are water proof. That means they will stay on while you are swimming or engaging in other water sports or work that requires you to use water. Some sunscreens are just water resistant. They are not as effective because they come off more easily when you are in the water. Both of these sunscreens will come of on to your towel when you are drying off, so it is important to reapply them after swimming.
The sunscreens all have different numbers on them. What do those numbers mean and which one should I buy?
The numbers tell you the sunscreen's "sun protection factor." That's called its SPF number. So the higher the number, the longer you can stay in the sun without damaging your skin. The higher number also means you will get more protection, even when you are in the sun for only a short period of time. You should choose a sunscreen that has an SPF of at least 30, but in general, the higher the number the better.
When choosing a sunscreen there are other important things to consider besides the product's sun protection factor and usefulness with water sports.
A sunbeam is made up of several different rays. Think of the different colors of the rainbow as a way of seeing how sunlight has different rays. Two of these rays cause damage to your skin. So you want to buy a sunscreen product that says it protects against both of these rays. They are called ultraviolet A and ultraviolet B. The container should say the sunscreen includes protection against UVA and UVB. Those letters stand for the sun's ultraviolet rays A and B.
Finally, you want to buy a sunscreen that also includes a chemical that physically blocks the sun from the skin. The best ones are called zinc oxide or titanium dioxide. There are now many good facial moisturizers that include these chemicals. So it is reasonable to encourage people to use them as part of their daily grooming routine.
How should one apply sunscreen and how often should they use it?
Good question! Simply buying a sunscreen lotion with all the 4 components is only part of the protection; the other part is applying the lotion correctly. You should put your sunscreen on all areas of your skin that are exposed to the sun. Do not forget your ears, the back of your neck, and the backs of your hands. If you have a receding hairline, you will need to be especially careful to protect the top of your head. If you're applying sunscreen to a child, always be careful not to get sunscreen in the child's eyes.
It's also important to apply your sunscreen 30 minutes before going outside in the sun to allow time for the sunscreen to bond with your skin. You should re-apply the sunscreen after you have been in the water and every 2 or 3 hours while you are in the sun.
Can you explain what happens after I tell the doctor that I am worried about a spot on my skin? How do they make a diagnosis?
Although a dermatologist will usually know if something on your skin looks like a skin cancer or not, the only way to know for sure is with a skin biopsy. To do a skin biopsy, the doctor will take a very small piece of your skin and look at it under the microscope to see if there are cancer cells. There are doctors who just look at skin samples. They are called pathologists. That's the person who will look at you small piece of skin to determine if the cells are normal, abnormal, or cancer cells. If there are cancer cells in the piece of skin, the pathologist will be able to tell you and your doctor whether the cells are basal cells, squamous cells, melanoma or another kind of skin cancer. The kind of cells will help the doctor to know what kinds of treatment will work best.
Does a skin biopsy hurt? Is it major surgery?
The skin biopsy procedure is very simple and only takes a few minutes. It's done in the doctor's office. There's just a little discomfort because the dermatologist will give you a little shot to numb your skin. The shot is only slightly uncomfortable, just a small prick and you may feel a little burning for a second or two. Then you might feel the doctor working, but you won't feel any pain.
Can you explain how a skin biopsy is done?
There are a few ways doctors can take a sample of your skin. They can do a punch biopsy, shave biopsy, or excisional biopsy. Let me explain each one. A punch biopsy uses a tool that looks like a very small cookie cutter and quickly takes a small piece of skin. Usually you will need one or two stitches.
A shave or scoop biopsy is when they take a piece of your skin that is not as deep, so you won't need stitches for it. Sometimes, your bump or mole may be bigger than the punch biopsy tool and so the doctor will cut out the spot and put in a few more stitches. This is known as an excisional biopsy.
You will always have little scar from these procedures, but usually they are small and worth it to know for sure that your skin is OK. After a biopsy, you take care of the area like any other small skin sore. Keep it dry and covered. It is best to put an ointment like petroleum jelly or antibiotic ointment once a day and change your bandage once a day. If you have stitches, don't forget that you need to go to the doctor in one or two weeks to get the stitches removed. Your doctor will tell you when to return to have your stitches removed.
What happens if I have skin cancer? What are the treatment options?
There are a few ways to treat skin cancer. The treatment selected will depend on what type of skin cancer you have and how much it has grown. For fairly early Basal cell skin cancer, a cream called Aldara is sometimes given. This cream works by stimulating your body to fight off the skin cancer by causing a localized inflammation. Your skin will be red and inflamed while you are using the cream. You use the cream for a few days a week over a course of a month or so depending on how your doctor wants to plan your treatment.
More often the doctor will remove basal and squamous cancer cells by scraping them away or burning them. This has about a 90% cure rate. However, sometimes a few cells are missed and will continue to grow. Then the treatment must be repeated.
If the cancer is serious, will surgery be an option?
Surgical removal is still the most common treatment of skin cancers. The surgeon will take a little extra skin from around the skin cancer to make sure all the cancer is out. The pathologist will also look at the tissue and make sure there are no signs that any cancer cells are left in the body. Therefore, your scar will usually be a little bigger than the skin cancer because you have to take some normal skin to make sure all of the cancer cells are removed. This
When the skin cancer is on the face or ears, the surgeon's goal is to end up with the smallest scar possible. That's where Mohs surgery is used. Have any of you heard about Mohs surgery?
I read about Mohs surgery on the Internet. It seemed like that was a different kind of surgery, right?
That's correct. Mohs surgery is another procedure that is used to treat skin cancer. It is named after the man who first used this technique. Mohs surgery takes as little normal skin as possible, so it produces the smallest possible scaring and the least change in the shape of the patient's face. As the doctor removes a very thin layer of skin, it is immediately studied under the microscope to see if there are any cancer cells visible. This process is repeated until the doctor reaches the point where the removed skin shows no sign of skin cancer cells. So this usually takes 2 or 3 attempts to be sure all the cancer cells have been removed. Then, the surgeon repairs your skin to leave a small scar. Because you know right away that all the cancer is gone, Mohs has a 98% cure rate. It also leaves the most minimal scars.
Can this surgery be done anywhere on the body?
Actually, this technique is best used on the head and neck. But, importantly the doctor also wants to be absolutely sure that there are no cancer cells still left in the skin where they can continue to make new cells. So Mohs surgery is the best choice. When skin cancer occurs in other parts, the doctor can just remove a slightly larger ring of skin from around the cancer cells if the procedure needs to be done again to be sure all the cancer cells are gone.
How long will the surgery take to heal?
The skin will take 4-6 weeks to heal. There will usually be a small circular scar left where the skin cancer was removed.
I have read in the newspaper that radiation can be used to treat cancer? Is that true? Will it help?
Yes, radiation is sometimes used as a treatment or together with surgery. The radiation kills any cancer cells that are left. Sometimes, radiation is used for patients who can't have surgery because of other medical reasons. Radiation is also used for very large skin cancers or if the cancer cells have invaded other structures like bone. This usually requires multiple treatments, but is painless.
Is there a cure for skin cancer? Or will there be a cure soon?
While there is no cure for skin cancer, the treatments for Basal and Squamous cell skin cancers are quite likely to be successful. Of course, the best thing is to prevent of skin cancer by reducing your time in the sun. If you do get skin cancer, then the next most important thing is to find it early so it can be easily and effectively treated.
What about Melanoma?
Melanoma is different. It must be surgically removed just as I described earlier. The skin will be numbed and the doctor will use a knife to remove the Melanoma. The doctor will remove a larger amount of skin for a Melanoma because this cancer is so dangerous. If the cancer is found early, before it has spread to other parts of the body, the only thing required will be for the patient to see the doctor for regular skin exams every six months or so. Your doctor may also want to check your lymph nodes.
If this Melanoma cancer has spread has spread, it is much harder to treat. Medicine is sometimes given that will spread throughout the body with the hope of killing any Melanoma cancer cells that have spread to other parts of the body. The medicine is called chemotherapy because it is a chemical that is used for the therapy. However, the treatment options for Melanoma are not yet very effective.
The good news is that a lot of research is being done to try to fine better treatments for metastatic Melanoma. When doctors are testing new methods to treat cancer, this is called research or clinical trials. Doctors will sometimes ask patients if they would like to join a clinical trial that is testing a promising new therapy. This can help doctors learn more about skin cancer and how to prevent it or treat it. Thousands of patients will be enrolled in these studies to determine if the new therapy is better than the therapy already available. You can learn more about participating in research by talking with your doctor or contacting the National Cancer Institute's Cancer Information Service or the American Cancer Society. There are also good websites can help you find studies that are being done.
Well, I hope you learned a lot from this program. Even more important, I hope you will take the steps I discussed for preventing skin cancer and finding it early. This could save you life or the life of someone you love. So please join me in helping to spread this information about skin cancer. The Deaf community really needs to become well informed about this cancer. It is both preventable and treatable if you have the right information! Together, we can reduce the effects of cancer on the Deaf community.
It's been really fun for me to have this opportunity to talk with you. I know the folks at the American Cancer Society and the National Cancer Institute's Cancer Information Service join me in thanking you for your interest in how to prevent and control cancer. This is one of the cancers where we know what to do to prevent this cancer and find it early. There are specific actions you can take, and recommend that others follow, that will make a huge difference in reducing unnecessary pain and suffering and premature death. PLEASE, remember that you can contact both of those organizations if you have any questions about skin cancer or any other cancer. I'll give you the specific information you will need to contact these organizations. So thanks again for inviting me to talk with you today!
Well I hope you found this information useful. Even more important, I hope you will use the information I have given you today and share it with your loved ones. It's important that we get this information to other members of the Deaf community. (Looks to host and says (NAME)) Thank you for inviting me today. Maybe we can get the folks who are here today interested enough that they will was to learn about skin cancer and then share that information with other members of the Deaf community.
Thanks for joining us today. We'll all be acting on the information you gave us today!
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autarky (n.)
1610s, "self-sufficiency," from Greek autarkeia "sufficiency in oneself, independence," from autarkes "self-sufficient, having enough, independent of others" (also used of countries), from autos "self" (see auto-) + arkein "to ward off, keep off," also "to be strong enough, sufficient" (see archon). From a different Greek source than autarchy, and thus the distinct spelling. As a term in international economics, prominent late 1930s. Related: Autarkic.


text:
Jung Hyo-hoon
Assistant General Manager
Heightening customer loyalty and optimizing channels
Understanding why customers abandon shopping carts results in $10 million sales increase for distributor, Lotte
Lotte.com, the leading Internet shopping mall in Korea with 13 million customers, has developed an integrated Web traffic analysis system using SAS® for Customer Experience Analytics. As a result, Lotte.com has been able to improve the online experience for its customers, as well as generate better returns from its marketing campaigns. Now, Lotte.com executives can confirm results anywhere, anytime, as well as make immediate changes.
With almost 1 million website visitors each day, Lotte.com needed to know how many visitors were making purchases and which channels were bringing the most valuable traffic. After reviewing many diverse solutions and approaches, Lotte.com introduced its integrated Web traffic analysis system using the SAS for Customer Experience Analytics solution. This is the first online behavioral analysis system applied in Korea.
With this system, Lotte.com can accurately measure and analyze website visitor numbers (UV), page view (PV) status of site visitors and purchasers, the popularity of each product category and product, clicking preferences for each page, the effectiveness of campaigns and much more. This information enables Lotte.com to better understand customers and their behavior online, and conduct sophisticated, cost-effective targeted marketing.
Commenting on the system, Assistant General Manager Jung Hyo-hoon of the Marketing Planning Team for Lotte.com said, "As a result of introducing the SAS system and of analysis, many 'new truths' were uncovered around customer behavior, and some of them were 'inconvenient truths.'" He added, "Some site-planning activities that had been undertaken with the expectation of certain results actually had a low reaction from customers, and the site planners had a difficult time recognizing these results."
By finding out how each customer group moves on the basis of the data, it is possible to determine customer service improvements and target marketing subjects, and this has aided the success of a number of campaigns.
Jung Hyo-hoon
Introducing the SAS for Customer Experience Analytics solution fully transformed the Lotte.com website. As a result, Lotte.com has been able to improve the online experience for its customers as well as generate better returns from its marketing campaigns. Now, Lotte.com executives can confirm results anywhere, anytime, as well as make immediate changes.
Since implementing SAS for Customer Experience Analytics, Lotte.com has seen many benefits:
A jump in customer loyalty
A large amount of sophisticated activity information can be collected under a visitor environment, including quality of traffic. Deputy Assistant General Manager Jung said that "by analyzing actual valid traffic and looking only at one to two pages, we can carry out campaigns to heighten the level of loyalty, and determine a certain range of effect, accordingly." He added, "In addition, it is possible to classify and confirm the order rate for each channel and see which channels have the most visitors."
Optimized marketing efficiency analysis
Rather than just analyzing visitor numbers only, the system is capable of analyzing the conversion rate (shopping cart, immediate purchase, wish list, purchase completion) compared to actual visitors for each campaign type (affiliation or email, banner, key words and others), so detailed analysis of channel effectiveness is possible. Additionally, it can confirm the most popular search words used by visitors for each campaign type, location and purchased products. The page overlay function can measure the number of clicks and number of visitors for each item in a page to measure the value for each location in a page. This capability enables Lotte.com to promptly replace or renew low traffic items.
Enhanced customer satisfaction and customer experience lead to higher sales
Lotte.com built a customer behavior analysis database that measures each visitor, what pages are visited, how visitors navigate the site and what activities are undertaken to enable diverse analysis and improve site efficiency. In addition, the database captures customer demographic information, shopping cart size and conversion rate, number of orders and number of attempts.
By analyzing which stage of the ordering process deters the most customers and fixing those stages, conversion rates can be increased. Previously, analysis was done only on placed orders. By analyzing the movement pattern of visitors before ordering and at the point where breakaway occurs, customer behavior can be forecast and sophisticated marketing activities can be undertaken. Through a pattern analysis of visitors, purchases can be more effectively influenced and customer demand can be reflected in real time to ensure quicker responses. Customer satisfaction has also improved as Lotte.com has better insight into each customer's behaviors, needs and interests.
Evaluating the system, Jung commented, "By finding out how each customer group moves on the basis of the data, it is possible to determine customer service improvements and target marketing subjects, and this has aided the success of a number of campaigns."
However, the most significant benefit of the system is gaining insight into individual customers and various customer groups. By understanding when customers will make purchases and the manner in which they navigate throughout the Web page, targeted channel marketing and better customer experience can now be achieved.
Plus, when SAS for Customer Experience Analytics was implemented by Lotte.com's largest overseas distributor, it resulted in a first-year sales increase of 8 million euros (US$10 million) by identifying the causes of shopping-cart abandonment.
How to better understand customer behavior online so sophisticated targeted marketing can be undertaken and the customer online experience improved.
SAS® for Customer Experience Analytics
Identifying the causes of shopping-cart abandonment resulted in a first-year sales increase of $10 million for Lotte.com's largest overseas distributor. With SAS, Lotte.com reaches high-profit customers to influence purchases, and it responds quickly to changes in visitor patterns.


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Thinblood PositoidBy Jeffrey Pillow
May 20, 2010
Two years ago, I walked into Shenandoah Joe's on Preston Ave. in Charlottesville. Postured on a tall-legged, wooden barstool, a young man in his early 30's busily dashed off letters on the keys of his laptop. White steam swayed side to side from the rim of his coffee mug, and then cut capers skyward. The vapors vanished but the rich, warm aroma of the roasting coffee beans lingered.


text:
BERLIN (AP) — Official figures show the number of Germans unemployed ticked down slightly in November, even though growth in Europe's largest economy is coming off the boil.
Labor Agency head Frank Weise says Thursday the numbers show the job market in Germany remains "robust."
Overall, 2.751 million people were out of work in November, down 2,000 from October. The unemployment rate was unchanged at 6.5 percent.
When adjusted for seasonal factors the number of jobless increased slightly, leaving the rate at 6.9 percent.
ING economist Carsten Brzeski says the German labor market appears to be "gradually losing steam," but that the slowdown may be "gradual" and "short-lived" if the external environment improves quickly.
German growth has moderated as many of the country's euro partners struggle in the face of their big debts.


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Still the Gold Standard Resource on Trace Elements and Metals in Soils This highly anticipated fourth edition of the bestselling Trace Elements in Soils and Plants reflects the explosion of research during the past decade regarding the presence and actions of trace elements in the soil-plant environment. The book provides information on the... more...
Trace Elements in SoilCRC Press 2001; US$ 57.95
Historically, research on the methods and amounts of trace element application to agriculture soils for correcting plant deficiencies has received major attention. More recently, due to industrial development and past disposal activities, trace elements are considered to be important environmental contaminants that affect all components in the atmosphere... more...
Trace Elements in SoilsElsevier Science 1980; US$ 72.95
Trace Elements in Soils more...
Trace Elements in SoilsWiley 2010; US$ 224.00 US$ 201.60
Written as an authoritative guide for analytical chemists, geochemists, soil scientists, agricultural chemists and environmental scientists at postgraduate level and beyond, Trace Metals in Soils provides an up-to-date, balanced and comprehensive review broken up into four sections, covering: basic chemistry and general principles; long-term behaviour... more...
Trace Elements in Abiotic and Biotic EnvironmentsCRC Press 2015; US$ 57.95
Trace Elements in Abiotic and Biotic Environments helps readers understand the fundamental principles and phenomena that control the transfer of trace elements. This book describes the occurrence and behavior of trace elements in rocks, soil, water, air, and plants, and also discusses the anthropogenic impact to the environment. In addition, it... more...
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Q: I use a disconnected architecture in which sales agents take their systems to the field and add new customers. How can I create unique primary keys that are easy for customers to use? We have a few thousand customers, so an integer (rather than a GUID) would be best and easiest for the agents. However, I want to leave a printed invoice with customers that shows their real customer numbers.
A: I suggest using the "sales book" technique for this architecture. That is, the salesperson is given a preprinted set of invoices that include the unique primary key value. Back in the office these values can be scanned into the system. Because no two sales books have the same sequence, you won't have any collisions. You could accomplish the same result with a paperless approach that preassigns a block of rows to a specific salesperson. When the data is entered, the application uses one of the prepopulated data rows so there are no INSERT operations, just UPDATES. Collision avoidance is easy. Because the salesperson "owns" the row, no other applications can change the data until populated on the server. This occurs when the salesperson gets back in touch with the home office and posts updates.
—William Vaughn


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Florida isn't on the list of many folks' "must hunt" states for whitetail deer, although the hunting there can be fun and challenging.
Swamps, palmettos, black bears and panthers, a slice of the Old South … it's all there and a bit different. Certainly nothing like the other areas of the country. But that's what makes deer hunting fun, and everyone who hunts whitetails and has a passion for them makes the most of what the have.
Mossy Oak pro staffer Kevin Faver of St. Augustine lends his insight on the best time to hunt white-tailed deer in Florida. Check out the video to find out what Faver suggests!


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Need help writing hotel descriptionsJobs
Have to stay
[log ind for at se URL] HOTEL MANAGER
Min hjemmeside skal blot efterligne, habbo hotel som overhovdet muligt. Udover at selveste hoved menuen, efter man har logget sig ind. Der skal være "Mig" "Min Side" "Community" "Staff" "Expert" "Vip" Og det skal være det same layout og design og index og client på forsiden og inde i hotelet. Jeg betaler: $35,- ...
REQUIREMENT OF TRAVEL/HOTEL BOOKING PORTAL : Build me a website similar to oyo rooms & booking.com. Initially the website should be for one city and later on it may increase to more than [log ind for at se URL] Hotel booking portal should must be designed with advantageous features for setting up a well proficient hotel reservation system, featuring multiple facilities
I need a new hotel website. I need you to design a website for my hotel business using an already existing hotel management platform that has the following features; -Sms alert -inventory and accounting management system for food and beverages. -different roles can be assigned to different users. -can be synced to any access control system. -request
Similar to the Secretescape, we want to create a site featuring hotel flash-sales. Hotels and B&B owners will sign up and provide some of their unsold rooms, offering them at a special low price for a limited period of dates only. Build a Website (using React) -Provide design. ( take inspiration from [log ind for at se URL]) -Provide functionality: 1
I need an existing website rebuilt. I need you to design and build a website for my small business.
I want a sample of complete hotel housekeeping service outsourcing contract. No need to customize. looking for a template that I can fill my details in it.
Hello! I have this project on wordpress to create a hotel management system for 5 dummy hotels. Budget for this is strictly $90-100USD and deadline till 28 September, so if your proposal is other please don't bid. I ATTACH full description in wordpress_site.docx. I also ATTACH in [log ind for at se URL], indicative screenshots from paint, of how i aprox
Need a 3 fold brochure for a luxury heritage hotel in goa the property has 5 rooms we have done a professional photo shoot brochure should highlight property architecture and room interiors logos photos some write will be provided
We are a Content Creation agency and we are looking to work & create partnerships with videographers who can create awesome footage for 5 Star Hotels around the world. If you are hired you can work for hotels in your 5 star hotels in your neighbourhood or you can also travel the world. REQUIRED: Please provide links to your VIDEO WORK for 5 Star hotels.
Need someone who can research relevant 1000 hotels information in Sri Lanka I just need Hotel name and the contact number (Only 1 to 3 star hotels) You can collect information from [log ind for at se URL] or google map
Need someone who can research relevant 1000 hotels information in Sri Lanka I just need Hotel name and the contact number (Only 1 to 3 star hotels) You can collect information from [log ind for at se URL] or google map
i need a promo video for my resort
I am looking for Hotel Property Management System along with Channel Manager and Booking Engine. Please share your previous work sample.
Hello Freelancers! I have this project on wordpress to create a hotel management system for 5 dummy hotels. Budget for this is strictly $80-90USD and deadline till 26 September, so if your proposal is other please don't bid. I ATTACH full description in wordpress_site.docx. I also ATTACH in [log ind for at se URL], indicative screenshots from paint,
You will have to take 10 pictures 8 pics of 2 room 1 pic of the pool and 1 pic of the property Than edit the pictures to make them ready to post on website the pictures have to be very high quality
10 pictures 8 pictures from different angles for 2 rooms 1 picture of the pool 1 picture of the motel The pictures must be edited for marketing purposes
I need a new website. I need you to design and build a website for my small hotel business.
Travel software, flights, hotel, car rental booking engine
...infants on main search or other search what have in this website , found suit one room of hotels. (for example, if selected 2 rooms 4 adults and 2 infant, 1 child then open that hotel ). I will add the number of adults, infants, children and rooms inside of room types of hotels. What I added should be seen on available room too. I mean the number of adults
I need an Android app. I would like it designed and built.
A US-based hotel needs a Chinese (Mandarin/Traditional Chinese) name; looking for a native Chinese brand or naming pro to come up with multiple name options, explain the meaning of the characters used and do a preliminary Baidu search to ensure the names proposed are not already in use.
Fill in the Sample Template first. I will award the project to those who gives me the completed Excel first.
Vær venlig at Tilmelde dig eller Log ind for at se detaljer.
In existing hotel building, already have been made and completed in Google Sketchup using OpenStudio plug-in, there is need for two things to be done. a) Putting energy systems for heating, cooling, domestic hot water and electricity in OpenStudio environment b) The exporting of the building as idf file in Energy Plus and the calculation of basic
A site similar to skyscanner developed and API set up.
... the website is wordpress [log ind for at se URL] its for people to rent apartments. so i have already upload a pplugin which works but its not connected with the hotel prices . i want there be an option just like [log ind for at se URL] they have the currency on the header and for example when you click on euro this gives u all the prices in euro with
...in the process of setting up a B2B Hotel Booking Website. This project is just a small part of the complete site. For this phase we need to setup an area in the ADMIN section where we can specify the Default Commission to be added to all hotel room prices and also the Exchange Rates and Currencies. We will need to do this project/step before we can
A multi vendor hotel booking market place needs to be buil;t on wordpress with
...have a project for creating and/or configuring a Hotel / Hostel Property Management systems for multiple hotels. The project is also to include full training documentation, including logic, design, code presentation, implementation, testing. Looking to purchase an open-source PMS template / Hotel Management System template like Qlo Jomres or other
Hello I explain my problem when I translate the site in French because I need there is a bug on the plugin selection of booking dates thank you
...to search for hotels without having to book an event so we need to have a landing page for the hotels so that users can search for the date time and location we also need another page after this to allow users to see prices from all the hotel providers that we have onboard some of these hotel providers already integrated for example LateRooms and Travelod...
1. Back offices: - Add / Edit Employees with full details (jop , login / logout time) - Add multiple hotels - Add the address, location of the hotel, hotel data, etc. - Add multiple rooms to each hotel - Adding rooms types - Addition beds per room - Additional services for guests - Add prices for each room - Added price for a group of rooms - Addition
Hello All, I want someone to write or edit a github repository to mine hotel price data daily. Needs to be done for top 5 cities in all 50 states in the us and get data for first 50 hotels in each city. I will provide you a list of all the 250 cities. Needs to be done asap. Have many similar projects.
... I have this project on wordpress to create a hotel management system for 5 dummy hotels. I ATTACH full description. We will need a basic wordpress installation with a free template and a hotel management system with whichever plugin you prefer as long as it covers the description (we might even need to make this custom but first read description
Fixed bid SOAP API integration project for a new hotel booking website. Must have demonstrable experience launching a website or app with Amadeus or Sabre Web Services SOAP XML API. Site UX / UI is built. You will be responsible for building a plugin that syncs with the existing UI code and functionality; and sends / receives data and secure transactions
We need someone to shoot video for us from about 12.30 to 14:30 (local time) in Hong Kong, at the Renaissance Hotel Harbor View. This would be a one-person job but two cameras. No need for super high-end cameras. Standard prosumer like the Sony X70 is fine. One camera (operated) would take a medium shot of the podium, where presenters will be speaking
I need some help with selling something.
1. Back offices: - Add / Edit Employees with full details (jop , login / logout time) - Add multiple hotels - Add the address, location of the hotel, hotel data, etc. - Add multiple rooms to each hotel - Adding rooms types - Addition beds per room - Additional services for guests - Add prices for each room - Added price for a group of rooms - Addition
Hello I would like to create an online booking website for my hotel with integrated payment system More evaluation and comment of the stay for 22 rooms I want a website very easy to use I want the website to be French and not English I want the developer has already created this type of Roger thank you
Hello freelancers! I have this project for $45-55USD for creating a hotel management systems of 4-5 hotels, full desciption is ATTACHED. I would also like a full documentation of 1000 words for this one (including logic, design, code presentation, implementation, testing). If interested kindly let me know so we can begin working on this one, we have
Hotel Management System Software
I need a new website. I need you to design and build a website for my small business.
Hi I am looking for a specific country hotel f&b manager/director contact details.. Let's me discuss further
I need you to write some articles.
Looking for a logo for a business. Logo must be unique Name of the business is: WestWood Hotel We will aim to Copy Right the logo that is selected.
Needing someone to help me write a business plan, with the details and financials and nicely formatted. I do have a lot of information you will need ready as I've been working on it for a year, and I have a 10 page draft as well as some 20-30 pages of documents, just did not have time to put all together. You will also need to do a bit of research
Need a professional graphic designer to join a mid-size hotel project, he will be creating All corporate images, marketing, corporate literature, Company stationary, garden, facility design works
Hello Freelancers! I have this project of a drupal site that will manage 4-5 dummy hotels. (aprox 10 static pages) for $40-60SD. I ATTACH full description kindly review and let me know if interested. In the next stage of this project, the awarded freelancer will work to install a payment method under the same project with new milestone. For now we just want what is asked in the description. Hap...


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.1. When you first create a ticket and click on the browse button i am not able to use cntrl +shift to select more then one file then if i go ahead and select 1 file and click ok then there is no browse button to upload any more files, and in the admin section i have enabled the feature were users can upload 6 files
Files are optional - so uploading an invalid file type or wrong size shouldn't void the ticket - just like emailed tickets.2.Then when a user sends a file there should be an error message if the file is too big and it should not let the user submit the ticket until they correct the file size, the way it is right now it will let the user submit the ticket even tho the file size is too big.
We plan on revisiting attachments' mime type in RC2.3.In the admin section when you click on an opened ticket to view their message and you go to click on the file that they submitted it should open with the appropriate program
for example i submitted a pdf file in the test ticket i sent, and instead of opening or downloading the file with adobe it says
I know you have the development of 1.7 outlined and are not accepting any new features but i thought i would still go ahead and make a couple of suggestions.
We plan on adding user accounts down the road - but it'll be optional.1. one of the issues that i personally didnt like with 1.6 that i was hoping that would be fixed in 1.7 is too do one of 2 things when a user submits a ticket, there email will become there username and let a user choose a password or something because if a user forgets or deletes their email with the ticket Id then they cant login to check the status
so i am not sure what a solution for this can be, maybe let them search for their ticket via using there email or ticket id or as i mentioned let them create a password so they can just enter there email and password to view tickets.
I disagree on this one - staff and client interfaces should be completely separate and not share any session/login.2. then the other thing i would like to suggest if staff is logged into the control panel on the front end instead of saying guest user-login maybe it could say Administration so we could click on the link to be taken to the admin panel.
No offense taken, I totally understand where you're coming from. It's the primary reason why we've moved osTicket development to github. That said, let me point out a couple of things;ntozier;28391 said:
I know that this is only an RC release, and I don't mean to sound critical but it looks like literally none of the features I requested, or the mods that I have written [or really any of the other mods anyone else has written] have been implemented into the core. As it stands now I am going to have to literally spend a couple weeks rewriting all my mods to work with the new version and so is everyone else who wrote a mod if they want to upgrade. Please reconsider this as being a release candidate.
Most mouseover scripts like that have a display delay, chances are it just needs to be lowered. :)peter;28392 said:
3. It's by design. Showing the preview on both links creates some consistency issues on where the popup shows up... given different window sizes. We'll investigate the slowness on the popup ajax call.
Yeah there is a lot in there. Some of the option sets may go well together [specifically "Autoresponder" and "Alerts and Notices". I'll play with it a bit and see if I can come up with something that seems more intuitive and let you know if I make any headway.peter;28392 said:
4. The settings options are simply too long to be submenus. In addition, the settings tab also includes other submenus. We're open to suggestions but submenus is something we tried.
This is true, and honestly I would never want nor expect ALL features to be implemented. There are a ton of Feature requests that I would consider a waste of time. But it does make a good arguement for implementing a plugin architecture that would allow people to write modules that could be plugged into OST to extend its capabilities. [Although I imagine that would be a tremendous pain to do]peter;28392 said:* No one promised to implement ALL requested features.
Once again totally true, although I do not think that most people realize it.peter;28392 said:* We couldn't simply include mods in the forum without having to rewrite each one of them - most of them are hacks implemented without consideration of the whole system or at worst horribly implemented to scratch a personal need. Just because a MOD is posted on the forum doesn't mean it's part of the core.
Hint to the community, here's your chance!peter;28392 said:* If you or anyone else want to help contribute to osTicket development then it has to be done via github. We have instructions on how to contribute code.
ticketnewbie;28411 said:When installing i am getting the following error ?
Unable to connect to MySQL server. Possibly invalid login info.
Database Settings
MySQL Table Prefix: os17a_
MySQL Hostname: localhost
MySQL Database: DATABASE NAME I HAVE GIVEN
MySQL Username: USERNAME I HAVE GIVEN
MySQL Password: PASSWORD I HAVE GIVEN.
i have even tried replacing "localhost" with the ip address of hosting, but did not help.
For the problem of opening ticket in staff mode, the problem is located around the if condition starting at line 163 of the ticket-open.inc.php file.peter;28415 said:@jeffy We plan on putting together, with the help of the community, documentation on how-to configure and use osTicket including sample code for API implementation. The issues you reported will be addressed in the next release candidate - fixes will be available in 'develop' branch by tomorrow or so.
* "overlords" note - was meant to showcase admin note (internal joke perhaps).
Parse error: syntax error, unexpected end of file in /var/www/html/ost/include/staff/cannedreply.inc.php on line 122
Definitely on gitHub- discussing different issues on a forum thread is getting a little overwhelming. General discussion and questions are ideal for the forummambobrown;28443 said:@Peter,
would you prefer that we tell you of issues in this discussion thread or would you prefer for us to create a ticket in github?
You probably have short_open_tag (i.e. <? ?>) disabled, which is the default on PHP 5. I've noticed that some files have a mix of short/long PHP tags causing this issue.jeffy;28399 said:As administrator, in staff panel, when clicking on "New ticket", I get this message :
Parse error: syntax error, unexpected end of file in /var/www/html/ost/include/staff/ticket-open.inc.php on line 312
(I'm on linux)
v1.7 should be free of short_open_tag requirement - we'll fix the instances we missed.ghaberek;28484 said:
A quick-and-dirty hack would be to edit your php.ini file and set short_open_tag to On. But I do not recommend this.
and I can do the french one :)yaqwer;28490 said:Hi Peter,
I'd like to do the German translation, if you need help here :)