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Included in the IUCN Red List is the comprehensive assessment of the conservation status of the world's 6,000+ known species of frogs, toads, salamanders, and caecilians. Here you will find key findings of the assessment, as well as individual species accounts including IUCN Red List threat category, range map, ecology information, and other data for every amphibian species.
While updates to the amphibian database have been incremental, there has not been a major comprehensive amphibian assessment since 2004. However, the global overview provided by the 2004 assessment remains relevant, and it is still accessible in depth at this website. Since 2004 the database has been slowly but continually updated to include newly described or revalidated species and new information. The assessment of amphibians is ongoing and relies on the expertise of hundreds of herpetologists from all around the world. For further information on the assessment process see the Amphibian Assessment Forum.
Use the search tool at the top of the page to search for amphibians in the IUCN Red List database by name, taxonomy, country, region, habitat type, threat type, or IUCN Red List status.


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Released: 08/2017
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Doesn't it sometimes seem that all cute, stylish looks are made for the young?
Leafing through most hairstyle books and magazines, you will notice that almost all of the trendy styles are pictured on models who seem to be under twenty-five.
While it is true that the young are able to wear many different styles fairly easily, you, as a more mature woman, need not be limited to dated hairstyles reserved for the over-forty woman.
Hairstyles designed to flatter the more mature face can be as attractive and trendy as any style you may find in the style books.
Follow these suggestions to create a style that is not age-related.
- Length – With a few exceptions, shorter hair is more flattering to the woman over forty. However, be warned that
it is not wise to go extremely short. While overly long hair has the appearance of drawing down already sagging skin, making
the face appear older and drawn, extremely short hair can be harsh and too masculine for many mature faces. Soft, fringy lines
work better for older skin than severely cropped lines.
- A short style doesn't have to look old fashioned. The reason young girls can wear short hair styles and still look
very fashionable is mostly because they will use up to date styling techniques and the latest in styling products.. Study
the styles that attract you in magazines or hairstyle books. Incororate some of the outstanding features of the style into
your look.
- First go to a reliable hairstylist to get the cut. For today's styles, all the hair will have to be texturized so
that it does not appear heavy. Thick hair will require a lot of texturizing. The styles are full toward the top (not bouffant)
and close toward the bottom.
- Next, don't over style it! Don't curl every hair because the styles of today show less curl. Achieve slight
fullness in the crown by using a larger curling iron and a little back-combing. The trick is to stop styling your hair before
it is perfect, before every hair is in place. The look to go for is a little messy. (Not extremely messy. Leave that to the
models and rock stars.)
- Use more gel or mousse for fullness and for control instead of a lot of hairspray. As the last additive to the style, use spray wax or hair crème to scrunch into your hair, to separate the ends for a piecey , slightly wind-blown effect. If your hair is fine in texture, try using a spray shine, designed for fine hair, to scrunch into it. Find an excellent Spray Shine here.
- First go to a reliable hairstylist to get the cut. For today's styles, all the hair will have to be texturized so that it does not appear heavy. Thick hair will require a lot of texturizing. The styles are full toward the top (not bouffant) and close toward the bottom.
- Rich, shiny color is very important to youthful looking hair. It is wise to stay with a natural looking color, two or three shades lighter than your original hair color. I think it is often a poor choice to go blonde unless you were very blonde in your youth. Choose a hair color that brings out the natural glow of your skin. A visit to a professional hair colorist is the best way to insure flattering hair color and shiny hair.
So take heart, women over forty! With a little planning and styling effort, your hairstyle can be as stylish as any young model.
Beautiful hair begins with hair in good condition. Healthy hair can make the difference between fabulous hair and an ordinary 'do'.


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SAN BERNARDINO, Calif. — In the harrowing first minutes of the police shootout with suspected killer Christopher Dorner on Feb. 12 near Big Bear, officers scrambled to help two wounded officers who were ambushed outside a mountain cabin.
"We need an airship! We have an officer down! Officer down!'' one of the first responders shouted into his police radio.
"Copy. Officer down. Officer down,'' a San Bernardino County Sheriff's dispatcher responded, her stress palpable.
Voices from the gun battle were captured in 12 hours of static-filled sheriff's dispatch recordings released by the San Bernardino County attorney's office Monday.
The recordings provided a minute-by-minute narration of law enforcement officers scouring the San Bernardino Mountains after receiving a 911 call from the couple that Dorner kidnapped. One of the kidnapping victims, Karen Reynolds, managed to break free after being tied up by Dorner and called police.
Dorner, a fired Los Angeles police officer who is suspected of killing four people and wounding three others, died during the standoff from what appeared to be a self-inflicted gunshot wound to his head, according to coroner's officials.
On the recordings, officers closing in on Dorner near Angelus Oaks were calling out to one another on the radio, and to sheriff's dispatchers, hoping someone had caught sight of the violent fugitive.
Dorner, hidden inside one of the cabins, opened fire without warning.
"Shots fired! Seven oaks cabin! Seven oaks cabin!" one of the officers called in.
"Returning fire."
Within a minute, the first call of an officer down went over the police airwaves. Then came another distressing call.
"Another officer down!" a deputy called in.
"Copy: another officer down," a dispatcher acknowledged.
"We don't have eyes on the subject," an officer said.
Officers at the scene of the shooting reported that Dorner was tossing smoke canisters. They radioed for an armored police vehicle to help rescue the downed officers, who lay wounded in a clearing in front of the cabin.
Nearly 10 minutes had elapsed since the officers were ambushed.
Where's the rescue helicopter, officers at the scene asked. Incoming, the dispatcher assured them.
"The [deputies] are still down in the kill zone. So we're waiting to get the vehicle to move them out,'' an officer at the scene said.
"We're going to be popping smoke and moving vehicles to get the [deputies] out.''
The two wounded officers were quickly loaded onto a black Chevrolet pickup truck and sped away — forced to wait more minutes to get them onto a helicopter to Loma Linda University Medical Center.
The frustration was easy to detect in the officers' voices.
Sheriff's Det. Jeremiah MacKay was killed in the shootout and Deputy Alex Collins was seriously wounded.
After surrounding the century-old cabin, a sheriff's tactical unit fired pyrotechnic tear gas canisters inside.
Within minutes, the cabin was on fire. Officers heard one shot fired from inside — a shot they described as sounding different than other gunfire coming from inside the house.
They suspect it was Dorner taking his own life.
The cabin burned to the ground.
Dorner's body was found in the basement.
— L.A. Times


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Arizona State Dean to Become Founding Engineering Dean at USD
This event occurred in the past
Tuesday, May 28, 2013
Chell A. Roberts, executive dean of the College of Technology and Innovation at Arizona State University, will become the founding Dean of the new Shiley-Marcos School of Engineering at the University of San Diego, announced Julie Sullivan, Executive Vice President and Provost.
"Dean Roberts is a nationally recognized, innovative leader of undergraduate engineering education which incorporates interdisciplinary and industry-sponsored student projects," said Sullivan. "A visionary strategic thinker and planner, he is just the right person to lead engineering as it takes this great step forward to become a full-fledged school."
Dean Roberts has served in his present position since March of 2011. Before that, he was Chair of Engineering at ASU from 2004 to 2011 and Interim Chair of Technology Management from 2009 to 2011. He has been a professor of engineering at ASU since 1989. He holds a bachelor's degree in mathematics and a master's degree in industrial engineering from the University of Utah and a PhD in industrial engineering from the Virginia Polytechnic and State University.
At ASU, Dean Roberts was the architect and creator of its general engineering program. He also led the hiring and building of the faculty team to launch and deliver the new program.
He will assume his post at USD on July 1. USD. The USD Engineering Department was founded in 1987 with just a handful of students and two faculty. During the last 25 years, the program has steadily grown in size and stature. Today, there are approximately 20 faculty and 360 students. The program offers a unique Bachelor of Sciences/Bachelor of Arts dual degree combining intensive technical education with USD's emphasis on a broad, liberal arts education. USD's Engineering Programs are currently ranked 25th in the nation by U.S. News & World Report among programs whose highest degree is a bachelor's or master's degree.
"It is a very exciting opportunity to join USD in leading great engineering programs at a great university," Roberts said.
Last fall, San Diego philanthropist Darlene Marcos Shiley donated $20 million to create a USD School of Engineering with upgraded classroom and research space, along with more student scholarships.
"We continue to be grateful to Mrs. Shiley for this transformative gift that will allow us to develop the talented engineers who can contribute to San Diego and the nation's growth and economic vitality," said USD President Mary E. Lyons.


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GOMA, Congo (AP) — Rebels believed to be backed by Rwanda fired mortars and machine guns Monday on the outskirts of the provincial capital of Goma, threatening to capture one of the largest cities in eastern Congo in a development that could drag this giant Central African nation back into war.
The gunfire and explosions erupted in the early afternoon, with shells landing as far away as the international airport and near a United Nations position, causing flights to be rerouted and prompting the United Nations to evacuate most of its employees, according to U.N. officials.
The violence erupted just hours after the M23 rebels said they were halting fighting to negotiate with the government of Congo. But government spokesman Lambert Mende told The Associated Press by phone that negotiations are out of the question, saying Congo will not give in to the "blackmail" of a Rwandan-backed group.
"We refuse to enter into negotiations with M23. Because it's Rwanda, not the M23, that is responsible," said Mende. "If Goma falls, it's going to create a whole other set of problems. We refuse systematically to speak to them (M23). Because if we do, it would be a way to wash away Rwanda's responsibility."
Congo and Rwanda have already fought two wars, the most recent of which ended in 2003 after lasting nearly six years. On Monday, both nations accused the other of firing mortars across the narrow border which runs on one side of Goma, a city of 1 million which is the economic heart of Congo's mineral rich region.
Rwandan military spokesman Gen. Joseph Nzabamwita said that Congolese shells had fallen on the Rwandan side, while Mende said that a mortar fired from Rwanda landed in the Birere neighborhood near the airport in Goma and wounded at least five people.
As tanks rumbled by, civilians including young children could be seen running to safety, seeking shelter in huts and behind ledges along the road where the two sides were battling.
Earlier, M23 rebel spokesman Col. Vianney Kazarama told the AP that his men were on their way back to Kibumba, 30 kilometers (18 miles) north in order to give proposed talks a chance. But on Monday afternoon, Kazarama blamed Congo for renewed hostilities and once again vowed that M23 would take Goma.
"The army provoked us. They have fired on our men ... We are going to take Goma tonight," he said.
On Saturday, U.N. peacekeeping chief Herve Ladsous said the rebels are very well-equipped, including with night-vision equipment allowing them to fight at night. The new equipment, including the goggles as well as 120 mm mortars, are being provided by Rwanda, which also sent several battalions of fighters, according to the International Crisis Group.
"The situation in Goma is extremely tense," said U.N. spokesman Kieran Dwyer in a statement Sunday. "There is a real threat that the city could fall into the M23's hands and/or be seriously destabilized as a result of the fighting."
At U.N. Headquarters in New York on Monday, French Ambassador Girard Araud said he would be introducing a Security Council resolution imposing sanctions on the M23 rebel leadership.
On Monday, the rebels lofted mortar shells that landed near U.N. peacekeeping troops at the airport, Dwyer said in an update, adding that "We are not able to confirm fighting in Goma or that the M23 has reached Goma at this stage." He also said the U.N. could not confirm reports of firing from Congo into Rwanda.
M23 began when several hundred men believed to be led by Gen. Bosco Ntaganda — who is wanted by the International Criminal Court —defected from the Congo army in April. Congo analyst Jason Stearns, a former member of the United Nations Group of Experts, said on his blog that the group is now believed to be composed of 2,500 to 3,000 men.
The situation mirrors events in 2008, when a now-defunct rebel group known as the National Congress for the Defense of the People, or CNDP, advanced to the edge of Goma as Congolese soldiers dropped their weapons and ran. That group, which was financially and militarily backed by Rwanda, stopped just short of taking the city. The rapid advance forced the Congo government to enter into negotiations with the rebels.
The peace deal brokered on March 23, 2009, called for CNDP fighters to be integrated into the national army.
Tellingly, the new rebel group's name comes from the date of those peace accords, which the M23 says were never fully implemented by the government. M23 fighters include former members of the CNDP.
The M23 rebels told the Congo government to make a declaration on state TV and radio announcing the start of negotiations, but did not state what they hope to achieve in talks. In a statement released on Monday, the M23 also called for the immediate demilitarization of the city and the airport in Goma, and for the opening of the border at the town of Bunagana within the next 48 hours.
The U.N. Group of Experts says M23 is backed by neighboring Rwanda, which the Rwandan government of President Paul Kagame denies. Uganda is also accused of backing M23 by the U.N. experts in a report that was leaked to the media last month, and Uganda also denies the allegations.
Observers say it is in Rwanda's interest to exert influence over areas of eastern Congo bordering Rwanda, where Hutus fled after perpetrating the 1994 genocide inside Rwanda against the country's Tutsi minority. Exerting influence would enable Rwanda to maintain a buffer zone and to exploit the trade and trafficking of minerals in eastern Congo, say experts including those from the International Crisis Group.
Over the weekend, U.N. Secretary-General Ban Ki-moon called Kagame to ask him to intervene and stop the M23 offensive, according to a statement issued at U.N headquarters in New York.
Ban also spoke Sunday to Uganda's President Museveni, according to Dwyer. Museveni, in his capacity as chairperson of the International Conference of the Great Lakes Region, indicated that he had spoken to the M23 rebels and called for calm.
Callimachi contributed from Dakar, Senegal. Associated Press writer Saleh Mwanamilongo in Kinshasa, Congo, and Peter James Spielmann at the United Nations contributed to this story.


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GAFFNEY, SC (TheBigSpur.com) - South Carolina landed one of its top targets Tuesday evening when class of 2014 four-star wide receiver Shaq Davidson (Gaffney/Gaffney) committed to the Gamecocks during a ceremony at Gaffney High School.
"It feels great to get it off my chest," Davidson told the Big Spur. "Now I can really focus on the season coming up and more on school work."
Davidson, who is ranked the No. 6 wide receiver in the country by 247Sports, first named the Gamecocks as his leader 10 months ago when he visited for the Gamecocks' home-opening win over ECU, and the 6-foot, 170-pound prospect never wavered from that.
"Ever since my tenth grade year, I tore my ACL and I had to have surgery, and I felt like they were the ones that were there the whole time, recruiting me the hardest. They were loving and caring and very welcoming and I just felt like that was the place for me to go."
Davidson chose the Gamecocks over offers from Auburn, Clemson, Florida State, Georgia, Georgia Tech, N.C. State, North Carolina, Notre Dame, Tennessee and Wake Forest.
"Last week, me and my mom sat down and talked about it," Davidson said. "And I told her how I was feeling, that I was pushing towards them a lot over everyone else. She told me that whatever decision I made, she would be right behind me 100 percent.
Davidson, who had Auburn has his No. 2 team, was recruited to the Gamecocks by offensive line coach Shawn Elliott and wide receivers coach Steve Spurrier Jr.
"I have a very tight relationship with (Elliott) and Coach Spurrier Jr. as well," Davidson said.
Davidson informed the South Carolina coaches of his decision last Wednesday or Thursday.
"He said they were going crazy, jumping out of their shoes and they would love for me to be a Gamecock," Davidson said.
With a rating of 96, Davidson is considered the top prospect in his class in South Carolina and the No. 59 overall prospect in the country.
"So far we've just talked about me on one end and Shaq Roland on the other end," Davidson said. "He said we'll talk more about that when I come down at the end of this month."
In the industry-generated 247Composite, Davidson carries a rating of .9541 and is ranked the No. 3 prospect in South Carolina, the No. 9 receiver in the country and the No. 83 overall prospect in the country.
Davidson is the No. 9 commitment to the Gamecocks' 2014 football class. Davidson said he may now turn his attention to helping the Gamecocks recruit other prospects to Columbia.
"If that's what they need me to do, I'll do that," Davidson said smiling.
Class of 2014 shooting guard L.J. Peak (Gaffney/Gaffney) chose Georgetown at the same ceremony after first putting on a South Carolina hat.
Copyright 2013 WIS. All rights reserved.


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Colds and flu are both acute viral infections; mild cases may be difficult to distinguish. Colds typically produce nasal congestion, a scratchy throat, sneezing, and coughing, sometimes accompanied by a slight fever and blocked sinuses and Eustachian tubes. Flu tends to come on suddenly with a fever of 102ø to 104øF, severe headache, muscular aches and pains, exhaustion, and often a dry, hacking cough. Any of these symptoms can make for a poor night's sleep, leaving you fatigued the next day.
The search for ways to prevent and treat colds and flu has been going on throughout recorded history. Today many people consider them an inevitable fact of winter and are resigned to letting them run their course. While it's true that a cure for colds and flu does not exist, research during the past ten years into medicinal plants of Eastern and Western origin has shown that herbal medicines offer the potential to help the immune system stave off these bugs, as well as to speed healing if one of them has laid you low. Knowing which herbs to use and when in the cold cycle to take them are keys to using medicinal herbs effectively.
The following herbal supplements can help you weather the cold and flu season. Dosages of any medicine depend upon a person's size, age, and specific conditions, such as pregnancy, metabolic rate, and particular allergies, so seek a health professional's advice to determine needs specific to your body's condition. Suggested dosages given here are adult guidelines and should not be exceeded.
Defend yourself
Two of the best herbs for strengthening the immune system are astragalus and schisandra. Begin using them before colds and flu strike to take advantage of their immune-building potential.
Astragalus membranaceus
In scientific studies of astragalus in the United States and China, the root of this member of the pea family (Leguminosae) has been shown to increase nearly every phase of immune-system activity. One study showed that long-term use (thirty-five days) heightened immune-cell activity ranging from the speed with which immune cells develop to the speed with which they travel in the body. Another showed that astragalus increases the production and storage of interferon, a substance that alerts the body to invading viruses and bacteria and stimulates cells to begin their defense, and to increase interferon's effects in fighting illnesses such as the common cold.
Dosage: Take astragalus before colds and flu strike. The recommended dosage for adults is 9 to 15 g of the dried root taken daily for about one month in the form of a decoction. Astragalus root, capsules, teas, tinctures, and other product forms are available in health food stores. Astragalus has no reported side effects or contraindications.
Schisandra chinensis
This herb is a vining shrub native to China. Its berries are used in traditional Chinese medicine to promote the production of body fluids and control coughing, to increase the body's resistance to a broad spectrum of adverse biological, chemical, and physical effects, and to help the body handle stress.


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'Hitler' Clothing Store in India Draws Criticism; Owner Claims Ignorance
A menswear clothing store named "Hitler" opened up earlier this month in Ahmedabad, Gujarat in India, but its owner is defending the name choice amid criticism from the Jewish community.
"None of the other people are complaining, only a few Jewish families. I have not hurt any sentiments of the majority Hindu community. If he did something in Germany, is that our concern?" Rajesh Shah, one of the co-owners of the store, asked in an interview.
The Jewish community in Ahmedabad has approached the store's owners asking for it to be renamed, but their requests have been refused so far. The "Hitler" store owners have even said that if members of the Jewish community wants the store to have a new name, they should "pay for it."
The owners have said that when they originally chose the store name, they were not fully aware of the history surrounding Adolf Hitler, the infamous German dictator who killed millions of Jews in his concentration camps. They claimed to only know of Hitler as a "stern man" for whome their grandfather received his nickname.
"The customers who come in tell me they came in seeing the name," Shah admitted. However, photos of the store in India also reveal that a swastika sign is used instead of the dot in the letter "I" in the store's name, making an obvious connection with the Nazi leader.
"I didn't know how much the name would disturb people," he added to AFP. "It was only when the store opened I learn(ed) Hitler had killed six million people."
Israel's Mumbai Consul General Orna Sagiv said, however, that he would raise the matter to officials "in the strongest possible way."
"People use such names mostly out of ignorance," Sagiv said.
The New York Times revealed that a number of stores in India have actually chosen to include Hitler's name in their title – although more for shock value rather than in honor of the German dictator.
"If I name my son 'Hitler' and I wanted to start a business in his name, would they have a problem with that?" said Baljit Singh Osan, the owner of a pool parlor called "Hitler's Den" in Nagpur, Maharashtra. "There are no laws like that in our country."
Osan noted that while he did not agree with Hitler's beliefs, he had no intentions of changing the name of his establishment, despite protests from the Jewish community over his name choice as well.
David Goldfarb, the spokesman for the Israeli Embassy, had said of Osan's store: "We can only assume that the owners of this new establishment are unaware of the horrendous meaning of the usage of Nazi themes and insignia for commercial gain."


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Good news came to the Ocean Isle Beach Police Department recently.
Last week, it was announced the department would receive a grant from the Department of Justice Office of Community Oriented Policing Services. The $145,288 grant will be used to hire a new officer and cover that officer's salary for the next three years.
By receiving the grant, the town will receive an additional officer and additional protection without additional taxpayer expense for the next three years.
Brunswick County athletes have proven they have a lot of heart.
Recently, the Brunswick County Debs earned a chance to play in the Dixie Debs Softball World Series. They finished their World Series championship bid in the top six, ending the series 2-2.
This is the second straight year the Debs have earned a spot in the World Series; they finished fifth. Last year, they were 0-2 in the series.
It appears some elected officials have forgotten or don't care about who they work for—the people of Brunswick County.
In Carolina Shores, the commissioners (elected officials) feel it's their place to censure town mayor Stephen Selby (another elected official), and they think they have the right to do so without hearing what citizens think.
On Friday, commissioners told the people of Carolina Shores they didn't care about what they had to say by announcing the board would not take public comment during a special meeting.
Waterways in Brunswick County are often busy, but they can get hectic and dangerous this time of year.
Last week, at the beginning of the Fourth of July holiday weekend, people were injured in a boat wreck near Holden Beach. How sad it is that the wreck appears to have involved alcohol and a law enforcement official who, if what he is charged with is true, should have known better.
This week, a Calabash town commissioner confirmed current town administrator Jeremy Cribb is being investigated by the town's personnel committee. Tuesday night, the board of commissioners decided to extend his probationary period for 90 more days.
Even though the town's personnel policy requires a background check of applicants, one was not done before Cribb was hired, and now questions about his experience and criminal record have surfaced.
Citizens of Calabash, is this how you want your community represented?
First, the men and women you elected for Calabash Board of Commissioners ignored town hiring policy and hired a person—for its lead administrative position—without doing any educational, work experience or criminal background checks.
Hats off to all the folks in and around Calabash for putting together a successful Fourth of July event on Friday, July 3.
With music, giveaways and more, an estimated crowd of about 10,000 gathered around the docks and waterfront in Calabash for its first fireworks display. The show was a good one, with patriotic music playing while red, white and blue pyrotechnics exploded over the waterway. Launched from Devaun Park, the fireworks lit up the sky and sent the crowd into cheers.
The roads and beaches are bustling in Brunswick County, signifying one of the busiest weeks of the season is here. With visitors coming into the community, it's an important time for all of us to remember to have fun but be safe this Fourth of July weekend.
If you're looking for some free family fun, several communities—from Bald Head Island to Southport and south down to Ocean Isle Beach and Calabash—will have parades, fireworks and more.
Last week Frank Iler was sworn into the N.C. House of Representatives as a replacement for Bonner Stiller. He assumes responsibilities for House District 17 that serves Brunswick County.
With Iler's background in regional politics, we're hopeful he has a good foundation on which to start the long journey ahead.
Iler joins the General Assembly at a difficult time. It's a time when senators and representatives must find great resolve in listening to the will of the state's people while enduring difficult financial times.
Congratulations to Jayne Mathews and all those involved with the Brunswick County Volunteer Center for the recent honor of being named a "Best Of" winner by the National Association of Counties.
For its work with the Computers for Kids project, the center won an achievement award in the children and youth category.
Supported by county government, with guidance of the volunteer center, the project donates computers that are no longer being used by the county—and that have been rehabbed by volunteers—to local schools.
Laura Lewis
Now that summer's (almost) here, I hope to catch up on my summer reading, starting with the stack of books I've accumulated by local authors.
Yes, I'd like to brush up on my summer tan or sunburn as it were, but personally I find nothing is more boring than "laying out," as my friends always called it. (Though I suppose "lying out" is more grammatically correct.)
Summer is here and with winter coats long since put away, many people are thinking more about suntans than they are the chance of getting the flu.
But just because cold weather has gone away, it doesn't mean the chance of getting the flu has passed us by. While the seasonal flu season is almost over, residents can still contract the H1N1 virus.
When Carolina Shores commissioners decided recently to change the town's form of government from mayor-council to council-manager, the decision didn't sit well with some residents. Rather than accept the change some say they don't want, some residents decided to take action.
Resident Joe Lowry researched North Carolina General Statutes and found out citizens had the right to seek out residents' signatures for a petition that could force the town to have a referendum about the future of its form of government.
It's been a rough year for nonprofit agencies in Brunswick County. Late in 2008, the Beacon reported financial strains felt by Brunswick Family Assistance could have led to the agency's closure. However, community members stepped up and through the influx of food and money, the agency has been able to continue to serve residents.
That's a good thing on many levels, especially with the announcement the agency will once again this summer participate in a feeding program that will provide free meals to children throughout Brunswick County while school is on break.
Those who knew Vernon Ward well say he was a kind man, who was willing to help without asking for anything in return.
Ward made his mark on Brunswick County after moving to Shallotte in 1980. He got settled in the community by teaching at Brunswick Technical Institute (now Brunswick Community College).
While Ward may have made his first impressions at BCT, he spent the next almost 30 years dedicating his life to selfless service of others.
In April, The Brunswick Beacon requested access to e-mails generated to and from county government administration department heads.
The county promptly responded to the request, providing the newspaper access per N.C. Public Records Law. Often we have good responses to public records requests from the county.
However, following our most recent request, at a May 20 county government department heads' meeting, extended discussion took place about the state's public records law and the federal Freedom of Information Act.
In just a few weeks, Brunswick County students will throw their mortarboards in the air and say goodbye to high school and hello to the real world.
Most of those students will embark on a journey to a college or university, while others will jump right in to the working world. What many of those students don't realize is graduation may be the last time they see some of the people that have been part of their lives for the past four, eight or 12 years.
For those students going to college, here are a few tips to help make the transition easier:
Brunswick County residents mark your calendars for June 1 and get ready to batten down the hatches.
In just a few days hurricane season officially begins and weather watchers will be keeping their eyes on systems developing off the coast.
The folks with Brunswick County Emergency Services (BCES) are getting prepared. They're developing a new Web site with crucial emergency information resources like emergency alerts, maps and more.
After going dark for the past month, Ingram Planetarium is set to light up the night sky this coming weekend when it partakes in grand opening events to mark the installation of its new high-definition digital projection system.
When the state's new smoking bill goes into effect on Jan. 2, 2010, smoking will be prohibited in all state government buildings and vehicles as well as public restaurants and bars.
The measure is a breath of fresh air for North Carolina citizens.
While some may argue smoking is an individual right—and one the government shouldn't get involved in—the reality is smoking in public affects far more than just the person puffing on a cigarette.
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The Brunswick Beacon is your source for local news, sports, events and information in Brunswick County, North Carolina and surrounding areas.


text:
The Weeknd - The Loft lyrics
They see my brain melting
And the only thing I tell em'
Is I'm living for the present
And the future don't exist
So baby take your clothes off
A chance like this
You may never get to show off
Show off show off
What you talking bout'
Unless you like to tease baby
And in reality you
Don't know how to please baby
Blue ball queen
Take your fuckin' seat baby
Or ride it out now
I know you wanna scream baby
Im better than your next man
And if your swinging'
I get dumber than your next man
Cause I don't play
Unless its keys
Then I play all day
You like em' keys we gon' play all day
Wet dreams fry ya' brain all day
I think you lost your morals girl
But it's okay
Cause we don't need them where we goin'
In that two floor loft
In the middle of the city
After rollin' in the city wit me
I promise you goon see
That I'm only fuckin' 20 girl
Get your mind in a dream world
[Lyrics from: https:/lyrics.az/the-weeknd/-/the-loft.html]
What you doin' in the bathroom?
I hear noises in the bathroom
Baby, it's okay
We can do it in the living room
Just some terms in em'
The only girls that we fuck with
Seem to have 20 different pills in em'
And tell us that they love us
Even though they want a next man
And the next mans bitch want a third man
Eddie Murphy shit
Yeah we Trading Places
Rehearse lines to em' and then we fuck faces
Yeah we know just how to get a buzz
Mix it wit the hash
Come fuck with us
I'm raw, muthafucka' I'm raw
Love so lost and my niggas
Man, these bitches can't touch
Man we got if they want it
I'll plug any nigga that I step
And I got em' yeah I got em'
Till the ending of our credits
Life's such a movie
Filmed independent
Us against the city
Please don't get offended
When we don't answer your calls
And if you got problem
Come and find us, we can talk
About it
Whats good young ho?
You about it?
Got a loft right now
You excited, you excited


text:
Teavana -- If you don't want to buy something, too bad.
I work at a job which is quite similar to Teavana in terms of the sales focus, so I am relatively used to that. I have grown really sick of it though; so despite everything I have heard about Teavana (lots and lots and lots of bad rep), I decided to apply when positions opened up there, and found out last night that I got it. (I am still keeping my other job in case it becomes necessary to bail.)
I have noted with worry that the employees working there seem stressed and unhappy since the changeover (I'm Canadian, it used to be a Teaopia), which really doesn't look good. Plus, I tried to apply before and they were never hiring – now they suddenly have 6 open positions, apparently? If anything, the manager was TOO excited about my application, and didn't hide her intention to hire me unless I was ridiculously awful in interview. So I am concerned. Still, I have been in many times since the changeover and have never been up-sold a pricey tea, never been shown the cast iron and they have never been pushy. It may be that because we work in a big, busy mall that smaller purchases are easier to absorb, so they are less pushy and the environment is more relaxed for a Teavana (if stressful compared to Teaopia). I will see.
I should add though, that I WAS over-poured by a lot the first time I was in, which quite upset me because I don't have much money right now. It has not happened since though, and I have been careful to watch for it too. I will be watching that from the other side in particular.
Good luck Daniel! As for the over pouring, my customers always noted how good I was at getting it to exactly 2 oz (you get a feel for it with the sample teas) but I always indicated the price and said "this is a dollar and 30 cents over is that okay?" I had a girl that I worked with, love her to death and she actually left because of dislike for Teavana but to watch her pour, she would always be super heavy handed and just "tapped" a tiny bit back out before putting it back on the scale and said is that okay? She would repeat this action for as many times as possible, usually never reaching 2oz before the customer yielded. That drove me crazy, no one trained her to do that, but it "worked" for her sales wise. She did have more shocked customers at the check out and then put on a kind of pouty face when explaining how it came to that total and what they were paying for, sigh.
Here in San Francisco, the Lupicia shop is not only in the same mall as Teavana, but it's on the same floor, just a few doors away! I wouldn't count on Teavana lasting, because Lupicia's shop is just SO much more inviting and better laid-out with all the different teas easily available for you to smell and look at before making your choice. The Teavana shop is really tiny and cramped as well. Felt claustrophobia just stepping in for a moment.
Jules, that's great to hear about Lupicia. I have a feeling Teavana wouldn't do as well in a city like SanFran anyway, they do better in suburban malls where there is no pre-existing tea culture, no Chinatown or another loose leaf tea vendor. Easier to educate and convert folks to their yea and methods and convince them they are buying the best. The thing I liked best about visiting Adagio and TeaGschwender in Chicago was the smelling jars, it's much more welcoming and leisurely and the teas aren't held hostage behind the counter (actually TeaGschwender was a mix, all the teas I wanted were behind the counter, but I was interested in Formosas so).
Thank you for telling me about Lipicia as soon as i get some more tea fund im going to order from there!!!
This is such a rediculous discussion. It's a sales job. of course they are going to try to sell to you. how is that surprising? The reason the tea is sweet is because its sweetened with german rock sugar, which is unrefined, so it's better for you than regular sugar. so the statement that it's not good for you is 100% false. its only 25 calories per teaspoon, and a lot of people don't even use that much for one cup. If you guys would actually listen to what the sales people are saying about the tea, and the teapots, you would realize that it actually is really good for you. You don't need to be experienced in tea to get the customer service that you would typically like to have. Don't blame the whole company on a couple of bad stores. There are some stores that actually care about the customers, try to identify your needs and wants, and cater to them as best as possible. This discussion is basically making generalizations about the whole company which is a very closed minded thing to do.
I think most people's problem on the sugar issue is that it's sweetened at all by default. Lots of people don't actually like having their tea sweetened. And sugar, any sugar, is still worse for you than no sugar at all. And THAT is a fact.
Adding sugar to anything is never good for you ever, no matter what type of sugar we are talking about.
Problem here is that most people like sugar in their tea. Teavana IS playing to the crowd here.
I'm very picky about the teas I drink clear. I personally won't drink a store sample that I know ISN'T sweetened.
Uh, Grace… regular sugar only has 16 calories a teaspoon.
You're right that rock sugar has less calories per teaspoon than refined, granulated sugar. But that actually has nothing to do with nutritional content, and everything to do with shape. Teaspoons are a measure of volume, and the awkward shape of the rocks in the rock sugar means that within a 'teaspoon' of rock sugar, you have a bunch of air.
If you were to say grind your rock sugar in a mortar and pestle, so that you had 1 teaspoon of ground rock sugar or granulated regular sugar, you'd have approximately the exact same caloric content.
Rock sugar is not better for you. It's just sugar. Which is fine, if you like sugar, there's really nothing wrong with that.
Not sure if you're aware of this, Grace, but we're in a free country and we have the freedom of expression. So while you might think this is a "rediculous" discussion, this is one of the most popular discussions here. We teaists have every right to talk about what stores get our business – and which don't.
It's nice you go there. I shop there online because I can't stand pushy salespeople – and I buy almost everything sales-driven online. But I've been drinking loose tea for years so I don't need some salesperson who can't read my "I'm not interested in your Teavana groupthink propaganda" expression taking at me like I'm a five-year-old.
And to reiterate @Dylan Oxford – rock sugar is still sugar. It's not necessarily better for you. Even if it was Organic or blessed by the Pope, it's still sugar.
I agree about the sales part of your post. I've said something similar in another Teavana thread. However, I can't get behind the sugar argument. It's NOT good for you, and I don't agree with a company selling it as being good for you. The same thing goes for their teapots. I am sorry, but my tea is just as correctly brewed in something other than one of their cast iron teapots as it would be in it. I don't like that they say that the only way to brew tea is in one of those pots, because it simply isn't true. I get that every company is trying to meet sales goals, and will give you their spin on their product to meet those goals. I don't like it when a company outright lies, however. If they could work on the image that they are currently portraying and make it more about just the tea, I'd love that, because I do think that they have some decent teas. (I drink the unsweetened ones.)
One of the sales people refused to sell me black dragon pearls because their golden monkey was "better" and what i really wanted. Then he said they're the exact same tea, but the black dragon pearls have a richer flavor… I walked out. They also weren't willing to recommend to me any other green tea than the Gyokuro Imperial even though I said I didn't like that one…
Although I have gone in before and had wonderful salespeople. I've even had people who don't push the pricier teas and recommend the affordable ones. One of my favorite teavana employees remembers me and all the things I've ordered, she even stopped mentioning health related stuff because I told her I was drinking it for fun. I was shocked when she told me to get a perfect tea maker over the cast iron since the cast iron does have enough room in the infusing basket for most teas (I did buy a cast iron from her later because I really wanted one… but she did try to talk me out of it until I told her it was all part of the fun)
But the people in the teavana close to where I live now are jerks. They keep pushing health benefits even though I tell them I don't care. They also only recommend the expensive teas even if I tell them I already have a pound or don't like it. The next time I go, if they tell me about teas that will help me lose weight, I'm going to ask them to show me a tea that will help me gain weight, or show me their most unhealthy tea…
I do like teavana's teas, and I enjoy it when it is an intimate experience buying and choosing teas, but I hate it when they aren't willing to listen to me and act like I know nothing…
Man, sounds like someone at that first store you describe was up their employees asses about selling the "indicator" teas. (Silver Yin Zhen, Gyokuro Imperial, Monkey Picked, Golden Monkey.) They are supposed to try to persuade you to buy/try those ones; key word being "try."
I thought I had one of our hilarious new Nutritional Guides in my bag, but I guess not. ("Hilarious" because they're basically just booklets of charts full of zeros. An "Ingredients List" would make significantly more sense. Pretty much every customer who catches an eyeful of these "Nutritional Guides" cracks up laughing.) I'm next-to-positive that there's at least ONE tea in there with listed carbs and calories…uh…matcha maybe? I guess that doesn't have much rep for being "unhealthy" though.
Thank you rantHappy, I refained from replying to grace123, but what you have described is the rule and the exception to it. I wish it was just "one or two horror stories" as Grace puts it but it really is a cultural attitude that has been created from corporate pressure, the sales process and training.
Yes there are those employees and possibly even stores and regions that are more laid back because of their personal compassion, ability to think for themselves or lack of pressure (probably some older stores and Canada, heh my old store is getting a new manager who was sent up to Canada and hated it there). I was praised for my ability to read people and respond appropriately. I'm glad some of you have come across these gems and have built relationships with them whether they are a newer employee that is naturally shy and courteous or an seasoned employee that has gotten beyond all the pressure.
However I have seen too many sales people trying to climb the corporate ladder who get cocky in their interactions with customers, as well as new employees trying to follow the sales process that lack finesse and come across as a jerk (my first day I pushed a tin too hard and a woman walked out).
But when you have a regional manager who takes over an employees sale to push Gyokuro when the customer clearly says he is looking for a green tea that is not vegetal or a manager that only drinks Golden Monkey because she will only sell Golden Monkey because everyone gets a pat on the back at the end of the week for selling these tea, when there are just as high quality, equally priced teas right next them that may better suit a customer's tastes, that's a shame.
Just take a look at the reviews on Black Dragon Pearls vs Golden Monkey and you will see what people actually prefer. And when a company discourages it's employees to sell you some of their own teas me thinks that's a problem.
Now I'm curious Autumn, what did the new manager at your old store hate about Canada?
Don't know, he actually hasn't arrived yet and I may never personally meet him, but I may hear second hand. I only plan to set foot in the store to try some of the new teas next week and to see what's available at the Heavenly Sale in January.
OMG!!! The sales people at Teavana are so annoying!! Because of that I won't go into another Teavana. I went to Teavana when I first got into tea. I told the girl that this would be my first tea purchase and I did not know much about the different types of teas, etc. Well, she started wafting all these different types of teas in my face and never explained the different types of teas and their benefits. I thought that would be the first thing you'd do to someone that is new to the tea drinking scene, but what do I know. Then she tried to sell me the most expensive oolong tea, which was $25 for the smallest amount you could purchase. She would not take no for an answer. Now I LOVE DavidsTea. They ask you if you need help and if you tell them no they leave you alone. When they do help you, they're not forcing the most expensive tea down your throat. My friend and I went there and told the girl that she needed caffeine free. The girl helped us a great deal with finding good caffeine free teas. I would shop over and over again at DavidsTea because they are so helpful without being annoying! Teavana…probably never again!
Teavana have some lovely blends, though. I also don't like being accosted by salespeople, so I buy from their web site. No reason I should be deprived of yummy tea just because they train their people to be irritating.
@Nik – I'm with you. The only Teavana near me is in a snooty area anyway (Bethesda – they think highly of themselves) so naturally with that ingrained attitude and the Teavana teamthink it's a nightmare. I do love their chai blend, though, and it's cheapest to get it from Teavana (I've done the research, I know this for a fact). So I order online and never have to deal with annoying salespeople.
I wanted to post here since I am a current Teavana employee.
I work in a Canadian store that used to be Teaopia…I really liked Teaopia, there was no sales tactic except to just sell people tea and give them what they wanted. All employees got 2% of their sales each quarter. That actually added up to quite bit. People loved the store and loved the teas (Teaopia teas were also a lot more pure and less fruity).
Switching to Teavana a few months ago was a nightmare. The trainer was HORRIBLE. I'd say blame any issues you have on the trainer and not the staff, since they are bullied into being that annoying. YES, BULLIED. More than half of the staff broke down crying and had to leave the store for awhile. That is completely wrong. The trainer would hover over our shoulders and bark at us for not upselling, etc. How rude…I'm sure a customer doesn't appreciate that. In fact, a customer YELLED at the trainer and STORMED OUT of the store on the first day. What the [email protected]#$ is that?!!?
During training we would all be disgusted at how much sugar was in the sample (between 1/8cup to a 1/2cup per 32oz of water…yuck) and the trainer took it so personally and got defensive. Absolutely bizarre. Apparently the sugar has made Teavana's sales go up 30%, but she said that about absolutely everything so I think it was mostly BS. They have done "extensive research", but so far almost no one has been buying the sugar and in fact, I have had a hard time selling the sample teas because the customers are scared that, even though I tell them otherwise, the teas will be sweetened against their wishes.
Teavana tries to justify the horrendous pushy salesperson behavior by telling their employees that they'll make a good bonus ("Up to 1000$ a month!" MY ASS), but they fail to tell you that you'll only get the bonus if you make a certain grade point in your hourly sales. Anything lower than an A- means no bonus. You will not know this as an employee unless you expressly ask, which is extremely misleading. Teavana also pays like crap and evades giving raises when they're supposed to.
An absolute rubbish company to work for, I would not recommend it to anyone. So many of our regulars have stopped coming in and almost the entire staff wants to quit.
Beware that they will try to talk so much while scooping tea that you won't notice how full the tin is, in hopes that you'll be too embarrassed to empty it more. Just a tip.
Also, for the other brown-nosing employees in here — save it. I think the company treats their employees like dirt and you can't tell me otherwise.
WOW. I'm really sorry about your trainer. I wasn't working at my store when we flipped, but I heard from other people that the trainer we got was very sweet and encouraging and made everyone feel excited about the day of the re-opening. It's too bad that not all the trainers are like that. It sucks that some people managed to get into these positions they clearly don't deserve. I'd say that hopefully someone will complain and they'll be replaced, but that kind of thing can take a pathetically long time.
(The last job I had was at a soap-and-lotion chain, and we ended up at one point with the manager from hell who was incredibly pushy about sales and screamed at customers. At one point she actually THREW A BOTTLE OF LOTION at one of my coworkers. It took MONTHS of HR coming in and out before someone higher up finally clued in that they needed to replace her.)
I'm not sure if the sugar thing is actually B.S. My current manager says that the last store she worked at ran out of sugar once, and their sales tanked.
I'm not fussed, I just quit anyway. Just want people to know what they're getting into. Especially young employees who think that this treatment is acceptable. It's not. Teavana is one of the worst companies I have ever heard of let alone worked for. It makes me sad that they make so much money, because I think if a lot of people knew how they treated their employees they would never go back again.
I've never worked for Teavana, but used to shop there frequently. The store at my local mall seemed okay when I was last there a year or so ago; but on a recent visit (1) you are absolutely correct about the over-weighing-with-flimsy/laughable-excuse tactic, and (2) I've eaten candy that had less sugar than what was in their tea samples. Congratulations on leaving, marissab, and best of luck in finding a better job with better pay that will let you keep your smile and your self-respect.
Yea – working for Teavana has pretty much been the worst employment experience of my life. When we were Teaopia everyone got the hours they needed; it was asked in our interview how many we needed, and it was never an issue to get what we were promised. Once it switched over to Teavana and hours were now dependent on how much merch and tea you sell, everyone went from getting 30-40 hours/week, to struggling to get more than 15 hours. Several people had no choice but to find other jobs to make ends meet, and I'm just about there myself, even though I'm the 2nd best sales person on staff, yet getting even 20 hours/week is difficult.
We were all extremely angry and frustrated to hear that despite all of us being desperate for more hours, they were still going to hire a seasonal staff. So on top of not getting enough hours to pay our rent, we're now going to be competing against a whole bunch more people for sales, when as it is, there's usually too many people on staff at any given moment to give anyone much of a chance to really rack up sales. The only time I do decently(as far as the numbers corporate expects from us)is when I have the opening shift which they keep to a skeleton crew and I can do all the jobs – salesfloor, tea wall, and barista. When someone asked if we were going to be getting less hours now that seasonal staff were coming in the answer was "only if they sell more than you".
The whole sales=hours is an extremely transparent policy that just keeps them from paying benefits to as many people as possible, since you can get benefits at 20hrs/week. But if you have policies that make it really difficult to get more than 20hr/week…well, it sure saves your company a bunch of money in the long run.
Our poor manager always has corporate breathing down her neck, trying to get her to lean on us more. She knows her whole staff is now struggling to make ends meet due to the insanely low hours that the algorhythm allows her to give to us. The animosity that is now between the entire staff is really sad – everyone is defeated, and constantly checking their sales numbers in the computers (like literally whenever there is a lull in the store, everyone is checking the daily numbers), snapping at other staff members if they feel a sale was poached or seriously resenting if another staff member happens to have a big sale. The most common things to hear employees saying is "oh man, if I could just beat ________'s sales today, maybe I could get a couple extra hours next week", or even "did you hear ______ coughing – maybe they'll get sick and I can pick up a shift".
The company talks about "bonuses", but it's next to impossible to get one because the sales goals are so high. The sick part is seeing how they continually shift goals to make it as hard as possible for anyone to bonus. We were all looking forward to the Christmas season, since we knew sales would increase, and we might stand a chance of bonusing, or at least getting bigger sales numbers so we could get some extra hours the next week. But during holiday season your sales goals go up each and every week until it's just an insane number you're expected to reach.
Corporate also like to play stores against each other, basically fabricating a rival store that is held against yours, so you hear our managers being told stuff like"your store should be matching or exceeding StoreX's – what's going on that you're not?", and then the managers are obsessively checking that rival store's numbers throughout the day and stressing about never being able to live up to them.
The saddest part about it all is – for the most part I really like all the people I work with. I like the staff, I like the managers. I even really like many of the teas, and being a tea-enthusiast is one the reasons I sought out the job in the first place. I like getting other people excited about tea, and showing them the teas that I think they would like, and sharing the teas that I enjoy. The thing that makes the job unbearable is the sales=hours part. It has ruined the team spirit, made everyone miserable and desperate, and made being on shift extremely stressful. All the up-selling and pressure sales haven't really changed the amount of stuff we sell, it just makes us feel awkward and pushy (trust me – we hate doing that), and resentful of the job.
Teavana was just bought by Starbucks, so I'm praying that they'll start treating us better. I know Starbucks doesn't make their employees fight for hours, and leave them hanging unable to pay their bills. But hearing that the CEO is staying on, and being "assured" that no policy and operations policies changes will be forthcoming as result of the merger has been extremely disheartening.
I am just waiting for the holiday season to be over to resume my search for a new job. Right now everyone is just hiring seasonal, and I can't justify quitting this job for a position that will only last 6-8 weeks. But I need the financial security that I had back when we were Teaopia – knowing I can get the hours I need. It's really really unfortunate how this company works.
It's so disheartening to hear how the switch from Teaopia to Teavana is affecting the employees. That sounds like an absolutely unbearable work environment and I can't imagine how stressful it must be. I hope they figure out that they've got to treat their employees like people if they want them to stick around.
My daughter came over this evening, and she told me of her recent visit to Teavana. Now, my daughter is not a big tea fanatic like I am, she usually just drinks the occasional peppermint tisane (bagged tea, no less), but, I guess a co-worker gifted her with some sort of glass tea infuser and blooming teas (which were also, incidentally, from Teavana), so she's becoming a little more interested in tea.
Anyway, she went into the local Teavana recently, and she just wanted a cup of blueberry tea. While waiting for it to brew, she tells me, the sales person kept PUSHING AND PUSHING to sell her something she didn't want or need. Finally, to get the salesperson to cool their engines, she finally relented and asked for two ounces of the blueberry tea she was ordering … and when they measured it out, they measured out 3.5 ounces and then said to my daughter "oh, it's almost 2 ounces, is that OK?" My daughter told them NO that she wanted just 2 ounces. Then they tried to hard sell her on a tin by opening the pitch with "do you know the best way to store tea?" Her answer was "a tin" and then they go to get her a tin and she said she didn't need one. "oh, do you have tins at home?" She said she didn't but didn't need one, then they kind of flippantly replied "ok, well, this tea will last about a week in this paper bag."
She told me that she never felt so PUSHED to buy something ever.
So, people wonder why we hate on Teavana. THIS is why. This kind of approach. I don't care if it doesn't happen in every Teavana or with every shopper's experience, the fact that it does happen and that the Teavana employees (or I guess, the Starbucks employees now) prey like this on even the occasional customer sickens me.
I think the really unfortunate thing is that if they didn't have that attitude, I would totally go into their stores—especially if they sold in smaller quantities, like 1 or even 1/2 and ounce. They have teas I like, but I always wait for online sales because their workers frighten me ^^; I have bad social anxiety, so a tense atmosphere like that is NOT where I want to shop.
I totally get that, I am agoraphobic, so I know all too well the problems with social anxiety.
On the one hand, I appreciate the fact that Teavana (will they be changing the name to starbucks?) is sort of introducing some people to tea that might not have otherwise realized that there is more to tea than the grocery store tea bag. I'm not crazy about most of their tea, but, I've liked some of it alright, and it certainly IS better than the grocery store stuff.
Fortunately, when I go in to Teavana they don't attempt to hard sell me, because I pretty much shut them down right away by telling them that I have more tea at home than they do in the entire store (this is actually probably true) and that there's probably nothing they could tell me about tea that I didn't already know. And fortunately, my daughter has some of that knowledge as well, because, well, she's been around me and I talk a lot about tea. LOL
But, I don't like that they just pressed her and pressed her to buy more than just that cup of tea.
I told her that the next time she needs tea to come see me, I have a bit I can spare for her. LOL
Unfortunately that is what they are trained to do and say. So if doesn't happen all the time it's because the sales person is lax, has built up a relationship with a guest or is really good at reading people/has a concience/knows its bull, but they still should be asking each and everytime, multiple times as per Teavana training (and yes they are still Teavana, they are not Starbucks employees yet and I'm pretty sure they won't be changing the name, the CEO and founder is staying on as a brand director as are probably many of the people under them, Teavana as you know it won't disappear it will just branch out into corner beverage shops and supermarkets and at least there will be less pressure there). Now there are more sauve sales people that may not make it feel as pushy and ideally they would all be this way, but Teavana tells them to push and they can't control a sales person's temperament at any given moment (though corporate certainly makes it stressful for them, and a pressured employee+a pressure based sales process=attitude. But the problem, the main problem with Teavana as I see it, is they take a very psychological approach to selling tea, they have all these "proven" tricks, like the five times no rule, mirror questions "this tea smells amazing doesn't it?" to get you to agree, leading with you eyes, getting you involved in building a cast-iron set, handing you a cup then taking it away (getting you to want it back). It's all so manipulative and has no place in the tea world. And I at least hope some of that changes under Starbucks. And if anyone at Teavana is reading this, I hope you are taking it to heart.
I'd like to add that it seems the more knowledge I have going into teavana, the less pushy they are. If I demonstrate a knowledge of tea and know what products I want before I go into the store, they are not so bad – at least in my experience. Their best sales come from the people who don't know ANYTHING about tea.
This is a great conversation, as I (we) get to see Teavana from different perspectives. It's like, BOTH/AND, as in, there are BOTH things I honestly like about Teavana AND some things I don't like. I decided to start another thread with my own recent experience(s), as the name of this particular discussion thread has what I judge to be a negative slant to it, and I believe words are incredibly powerful—if sometimes subtly—and often set the tone for future conversations.
: – )
Ah Teavana…
My first experience was in their Chicago location. That was actually a pleasant experience. I walked in, no one jumped in front of me trying to force feed me a sample of their fruity sugar water and I freely admired the teapots and cups until I curiously drifted over to the counter. The guy at the counter (with this really nifty bowtie) didn't push a single tea on me and just let me read the names and prices on the big tins on the wall for a good amount of time. He didn't rush me or the friend I was with at all.
While he did pull out Gyokuro Imperial on my friend first it was only because she asked for that certain type. I was interested in Scarlet Cloud and asked to see that one. On that day though, I was a bit wary on buying because I'd never done much with loose tea before so I explained to him that I was on a trip and didn't really want to explain to the TSA what was in my metal tin…
So nifty bowtie dude totally obliged me and said, "Well there is a Teavana in your area so when you get back home you can buy it there."
So I thanked him for the info and my friend and I left.
A few weeks later I go to the Teavana in my area. Jeez what a difference! You've got to have a break and enter plan to get in there without someone trying to sell you something you already have or don't need. There is no such thing as browsing in that store.
After I got the leeches at the door off of me though they were okay at first… I got my Scarlet Cloud and some Mate as well.
However, they did open up one of their tins of Gyokuro Imperial on me. I told the mildly high strung counter lady that I'd try it another day and after a little bit of a struggle I finally got it through her head that it wasn't happening today.
I also had to lie to her about having tins just so she'd shut up about getting me to buy some.
All in all going to a Teavana armed with knowing exactly what you want and some knowledge is ideal, but I thank the heavens that my first Teavana experience was with a guy that seemed to actually care about the customer and not just meeting his sales quota. I know that type of experience in a Teavana is pretty rare and I feel really lucky.
Everytime I go into a Teavana the employees seem to stalk me around the store and will not leave me be. The first time I decided to buy the tea, the woman was so pushy about selling it to me, she gave me twice as much as I had wanted, I told her originally I would TRY 2oz but she gave me almost 5 oz. It was fairly cheap tea, so I didn't want to be rude back and ask her to put some back in the jar. I just feel like the employee's use the car salesman approach. I feel too pressured going in there.
Just tell reiterate that you only want the 2oz. It's not rude. The overpouring is part of the top-down-selling technique they use. They count on people just going along with the overpour, as you did. But they know that many will ask you to pour the appropriate amount back, and they'll do it.
Its too bad you had that experience. Since I do like some of the Teavana teas and there are several stores in my area, after my 1st time there, I resolved to politely, but firmly tell them to give me 2 oz and not one bit more, and said "and no, I don't need a tin". They have always complied. One of their employees confided to me that they are trained to use this tactic, because it works. She recognized that some are upset by it, but apparently, despite the pushiness, they have been quite successul as a company, enough to be acquired by Starbucks. I wonder if their sales approach will change now.


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Audio: High Country Views, episode 5
HCN editors dissect the news
Hal Herring says last year's wolf hunt in Montana was good news for wolves. Herring thinks the hunt could erode the anger reintroduction has incited and even help create a new group of advocates for wolves. He explains why in this episode of High Country Views.
For our next podcast, we want to hear what's happening in your neck of the West! Call High Country Views anytime at (970) 497-1310 to leave us a short voicemail postcard. Tell us what's making news in your area or just how the landscape is changing this time of year. Whatever is happening where you are, we'd like to know about it.
You can now catch High Country Views every other week. Available for download soon!


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NEW YORK (AP) — It was elegant, eloquent, genteel and classy.
Wait — that was "Downton Abbey," airing Sunday night on another network.
On NBC, it was "The 70th Annual Golden Globes Awards" — the yearly televised blowout lubricated by an open bar where party-favor statuettes are distributed to a lucky few.
Much about the famously quirky Globes (such as: Why? and How?) always needs to be taken on faith. The Globes just are, because they are. And people seem to like it that way, the Globes' quirkiness included.
This year, viewers got a generous dose of Globes weirdness courtesy of Jodie Foster, recipient of the Cecil B. DeMille Award for lifetime achievement.
In a hopped-up, borderline-unhinged confessional that left some in attendance moist-eyed but surely had many more witnesses scratching their heads, Foster took this opportunity to (among other things) go public as a gay woman, or maybe not ("I am single," she declared, after a teasingly big buildup); announce her retirement from acting and/or show business, or not; and let the world know it should stop pestering her for details of her life beyond what she's willing to reveal through her art.
"I'm told that every celebrity is expected to honor the details of their private life with a press conference, a fragrance and a prime-time reality show," she said. "Privacy: Someday in the future, people will look back and remember how beautiful it once was."
Foster's was the night's most jaw-dropping performance, and will surely be discussed and deconstructed for days to come.
But if everything about this year's Globescast didn't make sense right away, one thing — or, rather, a twosome — made perfect sense: Co-hosts Amy Poehler and Tina Fey.
Co-rivals for best actress in a TV comedy or musical, they both lost to "Girls" star Lena Dunham. But they were likely the night's biggest winners.
As fellow "Saturday Night Live" alums and longtime friends, they make perfect comedy partners — Fey, a little more wary and neurotic; Poehler, a little more wide-eyed and goofy. And both of them brilliant and fearless.
They even made sport of arguably the night's most august moment — President Bill Clinton's surprise appearance to introduce the nominated film "Lincoln."
"Wow, that was exciting," the breathless Poehler marveled afterward. "That was Hillary Clinton's husband!"
In rip-roaring opening remarks, they quickly acknowledged controversial past host Ricky Gervais.
"We want to assure you that we have no intention of being edgy or offensive tonight," Poehler declared, "because, as Ricky learned the hard way, when you run afoul of the Hollywood Foreign Press, they make you host this show TWO MORE TIMES!"
Unlike Gervais, who some observers felt had crossed the line when he was presiding, the Poehler-Fey duo proved charming and adorable, yet still had bite.
Addressing Globe-nominated director Kathryn Bigelow, whose "Zero Dark Thirty" includes wrenching scenes of torture, Poehler scored laughs and even gasps by conceding she hadn't followed the uproar about the film, "but when it comes to torture, I trust the lady who was married for three years to (director) James Cameron."
Fey noted that Ben Affleck, soon to be named best director, had shot his first two films in Boston. "But he moved this one ('Argo') to Iran, because he wanted to film somewhere that was friendlier to outsiders."
They had fun zinging the Hollywood Foreign Press Association, which administers the Golden Globes.
Poehler, seeming to mistake HFPA for a medical condition, warned that, "When left untreated, HFPA can lead to cervical cancer."
On a couple of occasions, Fey placed herself at a table in a silly disguise, where she was included among a category's group of nominees.
With a shaggy wig and mustache, she was identified among those up for best actor in a TV film or miniseries: "As the professional volleyball player battling restless leg syndrome — Damian Franciso in 'Dog President.'" Needless to say, Damian Franciso didn't win anything except chuckles.
The broadcast wasn't as raucous as it has been in past years. On the other hand, it wasn't nearly as refined as "Downton Abbey" (for which Maggie Smith won as best supporting actress though, alas, was a no-show).
All in all, Fey and Poehler made good on their promise and stewarded a fun, funny show in a fashion the Oscars might envy. An achievement like that should be grounds for these funny ladies hosting the Globes two more times — at least.
EDITOR'S NOTE — Frazier Moore is a national television columnist for The Associated Press. He can be reached at fmoore(at)ap.org and at http://www.twitter.com/tvfrazier


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I have been called over and commissioned by the all mighty powers that be (Mama and Papa) to set up and install Verizon DSL on their home computer network from RoadRunner (Broadband).
When they first got Road Runner last year, I set it up so that their email from Road Runners site POP3's into Outlook express to facilitate the email process for them (they both have trouble just logging into an email account )
They have just gotten DirectTV and they also chose Verizon DSL for their 2 box home network.
Before installing DSL and cancelling Broadband is it absolutely neccessary to back up all the email in Outlook express? or After DSL is installed and I configure the POP3 server so that their email from the verizon email goes to OE, will those emails be compiled and combined into their respective accounts along with the old emails POPed from RoadRunner?
Did I word that Question OK?
What I meant was - will the existing accounts in OE retain the old email data and then just continue to also collect from the Verizon emails and add these into the existing accounts along with the already existing email data?
All my knowledge and 'cyber-sense' tells me that it will and all will be alright.
But the same 'cyber-sense' tells me that there is no Affirmation like Confirmation.
Also - if anyone has any other advice, warnings or precautions for me to insure a smooth transition - Im smart enough to know that Im not smart enough to think of everything, haha - they would be more than welcome ........
Thanks, again all.


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NEW YORK (AP) — Google's mail and application services were unavailable to some users Wednesday morning. The company said it was investigating the problems, but didn't know their cause. It didn't say how many people were affected.
The disruptions started affecting people worldwide around 8 a.m. Eastern time but appeared to be resolved by midday.
Earlier, Google Inc.'s apps status dashboard showed that its Mail, Drive file storage service and office-application services were "disrupted." Its administrator control panel, which lets companies manage their Google applications, was completely down.


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Deal of the Week #346 - April 28, 2003
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The Deal of the Week is available in four different sizes. Depending on your computer, video resolution, browser, and personal preferences. Any one of these sizes could be best for you. Click on one of the links below to view that version. Try all four to see which one you like best. The Deal of the Week sometimes takes a few minutes to load. Please be patient! We think you will find the wait to be worthwhile.
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BBC iPlayer to hit Freesat boxes by month's end
MHEG implementation paves way for Freeview HD release too
The BBC's iPlayer will be coming to Freesat later this month, finally giving free-to-air satellite television set-top boxes' Ethernet ports something to do.
Rahul Chakkara, BBC Future Media & Technology's head of TV Platforms, this week wrote on his blog that the service could be introduced before the month is out.
The Freesat-friendly version of iPlayer uses the MHEG 5 interactive TV standard to select and present internet-sourced iPlayer video streams. BBC R&D has been porting the HTML- and Flash-based version to MHEG, but the work is clearly not complete as Chakkara admitted the initial rollout will be a "beta deployment".
The work paves the way not only for iPlayer access through Freesat boxes, but also upcoming Freeview HD machines. Chakkara said MHEG 5 is also part of the standards enshrined in "DBook", the specification bible that defines Freeview HD's foundation technology. No great surprise there - regular Freeview has been using MHEG 5 since it started broadcasting.
However, Freeview boxes generally don't support networking. The ability to access BBC iPlayer and, potentially, other interactive TV services, if they're MHEG based, means it's more likely Freeview HD boxes will. ®


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Amazon.com Inc. apologized for a disruption that affected customers of its cloud-computing services starting on Dec. 24, saying that it's taking steps to prevent a recurrence.
Netflix Inc. said last week that many customers in the Americas were unable to access online content on Christmas Eve because of a disruption caused by Amazon's Web storage and computing system. Amazon didn't identify Netflix in its statement, which was posted online on Dec. 29, according to Tera Randall, a spokeswoman for Amazon Web Services.
"We want to apologize," Seattle-based Amazon said. "We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers."
Amazon, the world's largest online retailer, has expanded into computing delivered over the Internet. Occasional outages can undermine confidence in such cloud-computing services.
The disruption began at at 12:24 p.m. Seattle time on Dec. 24 and continued until the following day, according to Amazon.


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The Mouth Of The Mississippi River Is Moving North
Whether or not Louisiana is ready for it, there will be changes happening with the Mississippi River. This was one of the issues addressed by several speakers that took park in a delta restoration conference this past Friday and Saturday.
Coast conference speakers warn that the mouth of the Mississippi River is moving north. Officials in Louisiana, surrounding state and the Army Corps of Engineers are being warned that some sort of solutions to deal with the issues should be decided on.
Paul Kemp is the vice president of the Louisiana Audubon Society's Gulf Coast Initiative. Kemp was one of the featured speakers at the event. He says the moving of the mouth of the river to the north will be a way to get more sediment into coastal marshes where erosion is a major problem Kemp says it's also a chance to focus on making navigation channels in the Mississippi river more stable.
Kemp was able to show pictures of the river from 1985 and 2011. He said the sediment area from last year's flood of the Mississippi flowed out of the channel about 15 miles farther than it had in 1985.


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Here's what's in it:
A packet of Hot Chocolate
10 mini Marshmallows
3 Hershey's Kisses
A candy cane
and some edible snowflakes
Cute huh!?! Here's a few pics of Channing.
Stirring it together...........
These turned out so cute. Such a fun, thoughtful, and yummy idea! Thanks Michelle! My boys and I loved our snowman soup! Where did you get those cool edible snowflakes?
I love those little kits. I bet it tastes delicious! Little man is cute as always:)
My husband found the little snowflakes at Rite-Aid of all places!
We made snowman soup for the kids to give out to their classmates for Christmas. Super cute.
Love this...karen
that face is to darn cute!!!!!! wonderful idea, we will have to try that with all this cold/snowy weather we have!!
What a cute face!
Love this idea!!! Thanks so much for your willingness to share!
I am a Family childcare provider and we loved the Snowman soup idea. So Cute! I asked the kids how we would make it. They said Eggs, Carrots, Broccoli, Sauce (so we used choc. syrup)Add a Snowman and mix it up. You can view the pictures at
After we made it their way we made your recipe. Thanks again
Fonts licensed from LetteringDelights.com


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Rote as the expression might be, Florida's shellacking of Missouri on Saturday literally unfolded within four seconds of the opening tip in the O'Connell Center.
Scottie Wilbekin scooped up the tapped ball by forward Patric Young and darted by the Tigers' Phil Pressey, a Wooden Award candidate, for a layup to commence an 83-52 rout and effectively hammer a notice on the door of the Southeastern Conference.
Bumping up two spots to No. 8 in the AP Poll on Monday, Florida's status as the favorite for the regular-season title is no longer presumed and likely won't face a suitable challenge until Ole Miss — the only other undefeated squad in SEC play — arrives in Gainesville on Feb. 2 for a critical tilt.
Yet Gators coach Billy Donovan said the start for Florida (14-2, 4-0) against then-No. 17 Missouri (13-4, 2-2), which included building a 15-2 lead in a mere 4:16, isn't one he could foresee. In some ways, Donovan's logic is reasonable. The Gators' 77-44 thumping of Georgia in its conference opener was expected, as was a 74-52 victory at LSU — both of whom are pegged to finish near the bottom of the SEC.
"You're always prepared for those games going down to the end because that's generally what happens," Donovan said.
But a 68-47 victory at Texas A&M, which was coming off an 11-point victory at Kentucky, might have raised eyebrows. Hammering Missouri, which was without leading scorer Laurence Bowers, certainly affirmed notions that the Gators are in peak form — beating foes by an average of 26.5 points in four SEC victories.
"You never go into a game expecting to win by double digits," Donovan said. "Most games are tight."
So was Donovan's jaw left agape? No, but Florida's assertive beginning was a break from his usual thinking.
"Am I surprised by it?" he said. "I'd say before the game you probably are because you're preparing for it to be a 40-minute battle all the way through and come down to the final couple possessions."
Vanderbilt finds a spark
Coach Kevin Stallings can still openly lament the Commodores' lack of scoring, but temper it a smidge after Saturday's 58-51 victory at South Carolina.
Especially after leading scorer Kedren Johnson, who averages 15.1 points, went scoreless in the second half and finished with three points — all of which came at the free-throw line.
"There's significance in that we won," Stallings said. "As I tell the team and everybody all the time, 'Your challenge on game night is to find your five best players because you're five best players aren't always the ones on game night.' "
Junior guard Kyle Fuller provided 12 points on 3-of-5 shooting to fill the void, keying a 25-point performance from the Commodores' bench.
"Kedren is our best player, but he was not one of our five best players Saturday," Stallings said. "Our challenge was to find who that group was, and I think we did."
Familiar trip for Martin
Gamecocks coach Frank Martin's latest SEC roadtrip will require scant navigation.
South Carolina (11-6, 1-3) visits Missouri on Wednesday, taking the floor at Mizzou Arena — a venue where Martin went 1-4 during his tenure at Kansas State.
"That's an arena I'm familiar with, and a great, great home environment," Martin said. "And exposing our team to those kinds of teams at Missouri and that atmosphere prepares your guys to get better."
Martin also gets another bit of Big 12 déjà vu when Arkansas (11-6, 2-2) comes to Colonial Life Arena on Saturday in a matchup with Razorbacks coach Mike Anderson. The pair faced each other 10 times when Anderson coached Missouri, with Martin holding a 6-4 edge.
"Playing against Mike's team is not fun," Martin said. "It is relentless. When you're done after 40 minutes, whether you're coaching and watching or playing, you're exhausted because of the energy and the toughness."
Georgia gets some help
For the better part of two weeks, Georgia coach Mark Fox bemoaned the lack of a second scoring option for the Bulldogs to ease pressure on sophomore guard Kentavious Caldwell-Pope.
Fox aimed for the aid to come from his front line, and on Saturday junior forward Donte Williams fit the request in a 67-58 victory over LSU.
Williams scored 14 points on 6-of-8 shooting and added five rebounds. Caldwell-Pope still finished with 22 points, but Fox was adequately sated in seeing Williams provide assistance.
"He scored the ball, he rebounded the ball, he was good defensively, he made his free throws, he avoided foul trouble," Fox said. "It was a performance that we were pleased with and one we'd like to see more of."
No word on Kentucky frosh
The Wildcats throttled Auburn 75-53 on Saturday but exacted the beating without the assistance of freshman forwardWillie Cauley-Stein.
Cauley-Stein, who is averaging 7.6 points and 5.8 rebounds, stayed in Lexington for what the program termed a "minor procedure" on his knee. On Monday, coach John Calipari was largely mum on Cauley-Stein's prospects for seeing the floor when Kentucky (12-5, 3-1) treks to Alabama (12-5, 3-1) on Tuesday.
"If he doesn't think he can help us, we'll probably leave him home," Calipari said. "But we haven't even practiced yet, so we don't know."
More bad news for Missouri
Moods around Columbia were already grim after the Tigers were thrashed at Florida by 31 points without Bowers, who is expected to miss two more games with a sprained right medial collateral ligament.
But on Monday, a CBS Sports report indicated coach Frank Haith is expected to be charged with unethical conduct and failure to promote an atmosphere of compliance stemming from his ties to the NCAA investigation of Miami booster Nevin Shapiro providing improper benefits to Hurricanes football and basketball players.
The report said Haith, who is in his second season at Missouri, could be issued a multiple-year show-cause penalty. A source told the outlet that the NCAA could not prove Shapiro's allegation that Haith or his staff paid $10,000 to a family member of former player DaQuan Jones.
He would be charged, though, because investigators did not believe his story that payments to assistant coaches did not go to repay Shapiro, according to the report.
A notice of allegations is expected to be released Tuesday. A show-cause penalty means any penalties assessed at Miami could follow Haith to Missouri.


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Call the Boeing Technology Services team to experience how the working-together spirit of Boeing works for you.
How well will your product slip through the air, insulate from noise, withstand acoustic vibrations, generate a sound, or propel a load? Find out at Boeing. Boeing works with you to tailor aero testing to your needs. Boeing's wind tunnels produce subsonic to supersonic wind and subsonic thermal conditions in chambers of various sizes to confirm your designs.
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