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Just started happening this week. It's stuck at the boot screen "lenovo". I tried many different methods like removing battery, holding power button to reset, etc. The *only* way to get it to boot is the remove memory card, and put it back. Then it will boot up fine. It might then boot fine for the rest of the day. But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc. What could be the problem here ? I tried both memory slots. So i don't think it's particular to one slot.More replies
My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen. If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing.More replies
Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.More replies
this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
and it won't let me exit either!
Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work
1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.
My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.
Please let me know If you required any specific information.
Thanks in Advance
For password see option 4 or 5 - User Account - Reset Password in Windows 7
Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums
Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?
Go to Solution.
hi sameerjha28,
Welcome to Lenovo Forums!
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
If the above steps did not work Try an external monitor and check if it works there.
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
Hope this helps,
Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.
This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.
Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not
- its not overheating, i bought cooling pad and it didnt help much
- can happen just after turning laptop on and not happen during 10h+ session
Thank you in advance.
Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.
Why did you install all of these other drivers? Did you already have performance problems or just create them?
Do you have a System Restore point still available before this problem began?
What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums
My Yoga was powered on, I was logged in, and the screen was locked. I left my office for a minute and when I returned, it was at the "Lenovo" boot screen (white text on black background). I don't know if it auto-updated or something, but now I can't get it to do anything. I've tried various combinations of holding down the power button and hitting the "Novo" key, but the only two things I can make it do is power completely off or show me this screen. It won't get far enough in the boot process to allow me to boot to my recovery USB. I've had it less than two weeks. Any ideas would be appreciated.More replies
Okay, so my Lenovo N580 IdeaPad with i3 processor is stuck at the splash screen, aka the black screen with Lenovo written on it in bold white letters. I tried removing the battery, then putting it back on, then pressing power button for 45 secs. I also tried pressing the the Novo button (the small round and black button besides the power button) but the screen shows no change and does not go to bios/reset menu on pressing f9/f12 too. What else can I do to get my laptop back on? Please help, all my project work is on my laptop
Go to Solution.
Dear CPVirani, Welcome in lenovo community, Please try to : 1- Remove the battery and the charger >> Hold on the power button for 20 seconds.2-Connect the charger only >> Hold on the power button for 10 seconds.3-Try to turn on the laptop. Regards,Joseph5 more replies
after blue screen of death, my lenovo is not booting, its stuck on the brand name logo and there is nothing i can do i tried remove the battery, and power up with jus cord and opposite, tried to push one key recovery but that dosent work neither any ideas?OS. win10 x64pentium 2.4ghz6gb ram1tb hddintel 5500 graphics
The first thing I look at if a machine hangs at startup is the USB ports. Physical damage can create shorts which cause these symptoms. Check for bent pins or a tongue broken off.3 more replies
HiI have Lenovo g500 core i7 ram6 ati radeon 8750 1tb hdd. It's been like a month that laptop freezes at the splash screen. I live in Iran and the laptop is made in China.I've searched the forums and found the "battery removing, 15sec button-holding and AC Adopter pluging" solution and it worked ...but today it's not working anymore ... I'm stuck at the splash screen for 4 hours and this is our desktop pc I'm using to post this message.I really need my laptop! It's my life!Please help ...
Go to Solution.
Hi Azadkv,
Welcome to Lenovo Community!
I?m sorry to hear that your G500 Laptop is not booting to Windows and hanging at Lenovo Logo and the issue persists even after performing Flee-Power step. Hence, I suggest to perform BIOS reset and check if the issue persists. Below are the steps to perform BIOS reset:
To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.
Then to reset the BIOS to its defaults click on ?F9? Key and select YES.
Now click on ?F10? Key to save the changes that are done in BIOS, the computer will automatically restart.
Do post us back if the issue persists.
Best Regards
Shiva Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
Hi to all, i have a lenovo s20-30 here with the problem on boot up process.. when i turn power on it just hang on lenovo and a circle loading in a very slow process..I tried :1. Removing HDD and put it back on.2. Unpluging cmos battery,3.reformating4. updating drivers5. check bios, reset to default settings... still not fixing the problem.. it takes an hour before booting into system...one more thing is, when i press power button the monitor just stay black no display at all.. i need to unplug battery and put it back on then power it on,, it will take 5 times before the screen displays..More replies
I got stuck in the Windows 8 update loop and had to restore my computer to factory settings. When this happened to me a year ago I just updated to windows 10 and had no problems. So I got out of the windows 8 update loop by restoring to factory settings then downloading windows 10. Windows 10 installed then restarted my computer. Now my computer is stuck on the Lenovo screen with no loading circle or cursor and I cannot access BIOS.Here's a list of the things I tried:Ctrl + Alt + DelF1, F4, F8 - Repeatedly tapping and HoldingRemoving and replacing batteryTurning on with only AC cable and no batteryRemoving DVD driveTurning it on upside downRemoving AC cord and battery, holding power button for 15 seconds-30seconds - 40seconds and replacing power and turning onRemoving and replacing RAM And right now I unplugged it from AC power and I'm trying to drain the battery. If anybody has any suggestions please let me know. I'm a college student my life basically depends on my laptop. This did not happen when I upgraded to windows 10 last year and i still have the same computer.More replies
Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?More replies
HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx
Welcome to the community.
Please find below the supported Processor of your system, you can use any one of them.
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB)
Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?
Hi Shadowraze ,
Welcome to the Community Forums.
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p .
Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,More replies
I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.More replies
I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.More replies
Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you.More replies
Hello, i´ve bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.More replies
I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.
Welcome aboard.
► First of all, uninstall McAfee. That's bad.
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.
► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here
BugCheck 19, {22, 0, 0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )
Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html
► Free up the startup.
Click on the Start button
Type "msconfig (without quotes), click the resulting link. I... Read more
? ? ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys????More replies
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?
Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks
6 more replies
Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?More replies
Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?More replies
I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.
Hi Puneet,
Welcome to Lenovo Forums.
We are really sorry to hear about the issue you are facing.
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal. I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
Please go through the below link to understand about Safe Temperature range for CPU?
Click Here
Click Here
You can refer the below thread for BIOS downgrade
Click here
Hope this helps.
Shashi Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. ThanksMore replies
Hi Please tell me the maximum Size supported by Lenovo G580 20150?. Thanks .More replies
HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !More replies
I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.
If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.
What's wrong with it? Any way to make it work as it should work?
Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?10 more replies
Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.
I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.
I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.
30/09/2012 13:57:08
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way
Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport
Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.
Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.
Thanks in advance.
Take a look at the following link and perform the requested steps.
This will give us more information to help diagnose your issue.
The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v220.127.116.11(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?
Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.
Hi I've lost my antivirus on my laptop, any suggestions on what should I do?
What do you mean by "lost" exactly? Did your license expire?10 more replies
Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8More replies
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks
While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problemMore replies
Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....More replies
So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
Anybody have any suggestions on what the probl... Read more
Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.
Hi all, I've run into an issue with my laptop Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,JohnMore replies
Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!More replies
i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.
You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory
Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon
Hello and welcome,
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
The problem with the white list is that a wireless card has to have a Lenovo FRU number. It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo. Reputable vendors will list the FRU if the board will play nice with the white list.
Take a look at the hardware maintenance manual for the G580, page 102l. It lists an Intel 6150NX with an FRU # of 20002543.
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.
You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory
Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12. The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more
Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Did you revert back from windows 10?1 more replies
Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.
Hi Wind,
Welcome to Lenovo Forums.
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
Hope this helps. Let us know how you get on.
Shashi Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?More replies
hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks
My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
General Information:
1. Modified small number keys (such as the key U, I, O¡) matrix for win8. Cheers,
Hi i have a Lenovo g50 that I purchased last year. It was working perfectly fine until today. As always, I turned on my laptop and waited for it to load. I went to get something and when I came back, it was still on the booting screen and the loading circle thing was still turning. I have Windows 10 running on this laptop. I restarted my laptop and the booting screen came up again but it said Preparing Automatic Repair. I even tried to fix my bios thing as well but it didn't help. PLEASE HELPMore replies
HelloI have lenovo g500 i3 win8I downgrade to win 7 after finish when restartedLaptop stuck one lenovo screen and make restartI can't enter to bios , no key work even recovery keyI tried everything
Go to Solution.
Hi Levance,
Welcome to Lenovo Community Forums!
I?m sorry to hear that your G500 Laptop is hanging at Lenovo Logo after downgrading the OS (Operating System) in the computer. I suggest you to perform the Flee-Power and then try to access BIOS. Below are the steps to perform the same:
Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Updating Windows 10 (I think to 1607), there were a number of restarts.Now the laptop is stuck at the Lonovo splash screen.Any suggestions on what to do? Thanks [Type: 20DQ-001KUS]More replies
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago
Originally Posted by Zaref
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago
Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.
[OFFICIAL] Wondershare MobileGo for Android: Android Manager
Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?More replies
I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)
hi acemod13,
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
- Sample image
If you're unable to see the driver files, I've uploaded them here.
Let me know how it goes.
I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS
Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
Hello All,
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8.
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
Thanks All
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.1 more replies
I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
images.jpg ?12 KB
Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB3 more replies
Hi, I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.
Dear kathir26,
Thank You For Contacting Lenovo.
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
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I am having startup problem with my Lenovo G500.
I closed the lid after using the laptop with power cable connected. After 3 or 4 hours I just picked up the laptop and put it in the bag for traveling. After 12 hours when I took it out it was too hot.
I tried to switch it on but it stuck on Lenovo startup screen. Then I removed HDD and started again, It showed error of no bootable device. Then I connected HDD and started it worked fine for few days.
Now again same problem of startup screen.
I've done power flee procedure as well but of no use now.
Can anybody please guide me what's the suspected problem in the laptop?
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
Go to Solution.
hi nasirraza2009,
Welcome to the Forums.
When the machine gets stucked on the lenovo logo, can you boot into the BIOS (by pressing F2 or Fn+F2) and check if the HDD is detected
- Link to picture
In addition, If the machine boots again into Windows again, to un a diagnostic on the HDD to verify its health.
- Lenovo Storage Test or
- HD Tune.
- http://www.hdtune.com/faq_1.html
If you're unable to run a diagnostic on the drive then I recommend you contact lenovo and report the problem as there's likely an issue on the HDD / HDD's connection to the motherboard (or other internal component).
Support phone list
I have a T450s, bought it one and half years ago. I rarely turn off the laptop, mostly just close the screen. I guess it just goes to sleep.About two weeks ago, I opened the screen, it stuck at the logo screen, sometimes passed the logo screen, but still stuck at a totally blanked black screen. It's been all the same ever since. I'm very busy with work lately, so i've been using my work loptop for everything. Now I want to get this fixed. Does anyone have the same issue that can help me?More replies
My Lenovo ideal as flex 10 is stuck in a "attempting repairs" boot loop and when I wait absolutely ages just for it to fail it freezes when I click on "troubleshoot" after I click "advanced options " please help the version is Windows 8.1.
Mod's Edit: Additional information added to Subject line for clarity of issue.
Hi Eftroy,
Welcome to the Lenovo community!
Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
Click the 'Advanced Options' button
Open cmd and type:
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
And also
chkdsk /r c:
chkdsk /r d:
Or else
Turn on the computer.
Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
Click the 'Advanced Options' button
Click the 'Troubleshoot' button
Click the 'Advanced options' button
Click the 'Startup Settings' button
Wait for the system to reboot into the 'Startup Settings' menu (is the same menu for safe mode)
Select the 'Disable early launch anti-malware protection' option. (Press '8')
If this worked for you, you should now boot into windows.
Now you can shut down your system and it should hopefully work first time the next time you start the system
Let us know how you get on.
Tap that kudos button if I helped If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Hey All,
I have a LENOVO G580 2689 Laptop. It has:
Intel Core i3 2.40GHz (i3-3110M)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
Thank you in advance! :-)
Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.3 more replies
My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.More replies
Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?
hi adarsh_savant,
I think you may have concern in this thread,
Here the suggested solution from neokenchi that helped.
1. Boot into the BIOS by repeatedly tapping F2 on startup
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
Hope this helps,
Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur )More replies
Hey guys I was installing kali from a usb drive, when it was partitioning the drive it crashed... So I turned off my lenovo g570 4334 laptop, pulled out the usb drive and booted my laptop up normally..... It loaded the lenovo screen, with the options to access bios, then loaded a black screen with a blinking underscore.... I can't do anything at all except from the bios.... I've been searching for hours, Microsoft support for 2 hours straight... And now I just feel like crying.... Please help me!
How to run chkdsk and System File Checker (SFC) from the Recovery Console Boot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run chkdsk first then SFC
If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.
Vista or Windows 7:
If you don't have a install DVD, you can download a legal copy here:
Windows 7 Direct Download Links
Windows Vista Direct Download Links
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
I'm new here and have searched the web but can't seem to find similar symptoms.
I've noticed after performing various updates (either to whatever programs or Windows itself - any ones that require a re-start) that when I re-start my laptop and when the Alienware logo appears, booting basically freezes. I'm only having issues when I restart...even when there are no pending updates to anything.
I tested today and booting actually continues on its own, but VERY slowly. If I get stuck at this screen and I press my power button, the laptop immediately turns off. Pressing the power button again boots the machine (to what I consider) normally. It basically whizzes by the Alienware logo screen and into Windows without issue. If I fully shutdown, then use the power button to boot up, everything goes normally too. Re-starting (anytime) is when my issue occurs.
My system:
OS Name Microsoft Windows 10 ProVersion 10.0.10586 Build 10586OS Manufacturer Microsoft CorporationSystem Manufacturer AlienwareSystem Model Alienware 17System Type x64-based PCSystem SKU Alienware 17Processor Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)BIOS Version/Date Alienware A14, 9/24/2014SMBIOS Version 2.7Embedded Controller Version 1.01BIOS Mode LegacyBaseBoard Manufacturer AlienwareBaseBoard Model Not AvailableBaseBoard Name Base BoardPlatform Role MobileSecure Boot State UnsupportedPCR7 Configuration Binding Not Poss... Read more
EDIT: Should be aswRVRT.sys
Computer worked fine in the morning. Then I turned it off later (had windows update)
then when I came home in the afternoon to open my PC it just didnt work.
When I try to go to safe mode it just gets stuck at aswRVRT.sys.
If it helps I already ran FRST.
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 31-10-2013
Ran by SYSTEM on MININT-FK8MU7P on 03-11-2013 12:38:52
Running from K:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [GamecomSound] - C:\Program Files\Plantronics\GameCom780\GameCom780.exe [777448 2011-12-01] ()
HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [472984 2013-06-03] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] - C:\Program Files\Microsoft Security Client\msseces.exe [1356240 2013-08-12] (Microsoft Corporation)
HKLM\...\Run: [MsmqIntCert] - regsvr32 /s mqrt.dll
HKLM\...\Run: [Nvtmru] - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe [1028384 2013-10-17] (NVIDIA Corporation)
HKLM\...\Run: [UMonit] - C:\Windows\SysWOW64\UMonit.exe [49152 1999-12-31] ()
HKLM\...\Run: [RTHDVCPL] - ... Read more
Anyone please?4 more replies
Hello. I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.
This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.
Any suggestions? Thanks in advance.
If you PM me your email address I will send you a link to the Synaptics driver that works for me. Then you will have to use the HideUpdate hotfix to keep Windows update from changing it.0 more replies
Hello everyone, Since about five days ago, everytime I turn on my laptop, it starts normally. It goes into the black-background lenovo startup with a white loading symbol. Then, after maybe 5 rotations of the dots in the loading symbol, it freezes. It does not progress into starting up. At this point, I usually turn off my laptop by holding the power button. If I don't turn it off myself, it turns off automatically a few minutes later. Every 2 or 3 times I turn on my computer, instead of the loading symbol, it turns into a "Preparing Automatic Repair" mode. I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so. I've seen the same solution that help others with the same problem which is to take out the DVD from the laptop. I did this and my problem has not changed. edit: g500 to g505More replies
Hello everyone, Since about five days ago, everytime I turn on my laptop, it starts normally. It goes into the black-background lenovo startup with a white loading symbol. Then, after maybe 5 rotations of the dots in the loading symbol, it freezes. It does not progress into starting up. At this point, I usually turn off my laptop by holding the power button. If I don't turn it off myself, it turns off automatically a few minutes later. Every 2 or 3 times I turn on my computer, instead of the loading symbol, it turns into a "Preparing Automatic Repair" mode. I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so. I've seen the same solution that help others with the same problem which is to take out the DVD from the laptop. I did this and my problem has not changed. edit: g500 to g505More replies
I bought a Lenovo g580 model 2689 laptop back in august, and it has now stopped working. Whenever I try to switch it on, lights come on, it makes booting noises, the fan works, but nothing happens, just a black screen. I know the monitor works because it has turned on once since I've had this problem. Please help, I have a presentation next week and can't access my work!
Are you able to use the Lenovo One-Key recovery?
Mophead.The guy with the Data-centre in his Bedroom.
Hello, I recently started to have a problem with my Laptop G580. Screen goes static whenever it wants.It occures any time, while gaming, while on desktop, or moving it. It fixes when i reboot my laptop ir go to sleep mode and resume windows, but sometimes when ventilators starts to work very loud and one side of laptop get very pc just goes static, then goes black and only shutting down the laptop helps. Maybe any ideas? I don't know what to do. Lenovo G580-59-362187INtel core i3 3210MGraphic card Nvidia 710M + Integrated Intel HD 40001 TB HDDMore replies
My Mom is having computer problems and I'm no pro! She doesn't know what happened. We would really appreciate help!!!
Turned it on and off a few times, unplugged it, too.
It doesn't boot - just goes to a Lenovo screen.
Tried again while hitting various F keys because I wasn't sure of the right one.
It went to the startup Dev Menu.
I hit escape to boot using defaults and got a blank screen.
Hit ctrl alt del and esc again because I wasn't sure what to do.
It went to BIOS setup utility screen. I definitely don't know what to do now!
If this might help - it's a c540 cpu 113-3240 Win 8MM I believe it was upped to 10.
Again, we would truly appreciate any and all help!
Thank you very very much!
Rachel and Sandra
do you get the "spinning circle" of dots at startup ??14 more replies
Hi there
Please can someone help me fix the above issue.. I'm stuck in a Lenovo Flex Zone (!) - aka the screen is stuck on the below menu:
image1.JPG 89.78KB
1 downloads
The harddrive was replaced a few months ago after a similar issue occurred - hoping someone can save this one's soul.... many thanks in advance...
HiWhat do you mean by stuck? What happens when you press Enter key on that menu?1 more replies
Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..
So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..
I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...
Hope you guys can help me as soon as possible., thanks in advance..
Right, you mentioned it turned blue with a sad face, that is a Blue Screen of Death (or proper term is Kernel bugcheck) which indicates something has gone wrong.
In order to help we'll need the .dmp files.
Follow these instructions:
Post back the correct files in your next reply, do note that it would be helpful if you uploaded them in another reply and not edit your first post as I won't get a notification via email you've edited the post.
It just helps me get back to you easier.
Sigh, O.K.
I have spent the last 4 hours trying to google some solutions to my problem, but all to no avail . Moving on to the point though, I was playing away on my one escape from my boring school life - WoW, when all of a sudden, my computer freezes. Nothing unusual I think, I'm on windows so I do a hard reset and a cold boot just to make sure. Upon startup everything goes normally, I think great, I'm on my way back to 25 man naxx , then I get to the windows boot screen ( the one with the little blue loading bar at the bottom) and it loads as normal, then just as it is about to go to my logon screen, I get the dreaded BSOD with a STOP: 0xC00000005 message . So, I jump on my other laptop ( the one I am currently typing on ) and google some solutions, one of which is to do a NDR, which I do, and all goes well...... untill the boot screen. It get to it, loads for about 20 seconds, then the bar freezes for a second, continues on, then repeats.. and thats it, I figured it had something to do with the repair, so I go take a nap, taking normal checks on it for 2 hours or so, and when I look one time, the screen is black, still on, just blank. And thats as far as I can get, and now, thanks to the repair I did, I cant even access my system through safe mode, for when I try to, I get "Windows Repair Cannot Be Run In Safe Mode, Repair Will Restart" ...... gg Microsoft . Sigh, anyway, if anyone is able to help me I would be forever greatfull, thank you in advanc... Read more
Post all hardware specs, including power supply wattage and brand.
It sucks that you did the ndr thing, what ever that is. Do you have
a spare video card laying around? Off the top of my head thats
what it sounds like. It will load the xp boot screen, which is in a low
resolution, then when it actually trys to go to the desktop it crashes,
because that is when its using your full resolution.
Could be power supply..
Could be harddrive...
But Im thinking more on the lines of video right now...
MY HP Pravilion dv6108nr just stoped working it just hangs at the boot screen logo.
What i Have tried
hard reset-------didnt work
taking out the hard drive------- got pased it but it can now go into bios and stuff but cant boot
2 continued booting off cd with the hard drive out------ it just waits at the starting windows portion of windows 7
taking out batteries including the battery in the computer (The small one located by RAM)
Replacing the Hard drive with a spare one---------Didnt work
replaced RAM with old RAM from factory putting in on RAM-----Didnt work
And if i have the hard drive in and press esc (boot menu) it comes up with this:
Phoenix TrustedCore(tm) nb
Copyright 1985-2004 Phoenix Technologies Ltd.
All Rights Reserved
Bios version F.2E
Build Time: 03/22/10/ 16:28:32
CPU = Genuine Intel(R) CPU T1350 @ 1.86 GHz
512m System RAM Passed<-----------(MY ORGINAL FACTORY RAM)
2048K Cache SRAM Passed
System BIOS shadwed
Video BIOS shadowed
and it just sits there and does nothing.......
im thinking abou flashing the bios but idk if its a sure cure for my laptop.
What should i do?
Any help is help
Hi. I recently had my aspire netbook installed with xp in dualboot using easybcd. I was playing halo ce and quit the game. It took too long and decided to hold the power so it turned off. I turned it back on and chose xp from the 2 os's i had. 7 and my old copy of xp. I tried running xp but it got stuck loading at the boot screen. I can boot to safe mode and run 7 but not xp normally. Please help. This is the second time this happened. The first time my grandfather simply reinstalled it.
If you can boot into Safe Mode in XP, Go to Start/Run and type chkdsk C: /R and press enter. The Command Prompt window appears (DOS). Now type a Y for Yes to run Check Disk at next bootup then manually reboot the computer. The Check Disk utility will run at next boot up and try and fix any file errors.1 more replies
I have an Asus K40IN laptop/notebook, and it was working fine until 2 days ago. It got stuck at the boot screen when I turned it on (it's a blank screen with Asus logo in the middle and Intel logo at the bottom right; I'll get a picture if necessary).
I heard it could be a hard drive detection error so I took out the hard drive and put it back in. This solved the problem for a few hours, then it got stuck again. I did the same thing but it didn't work.
None of the keys work, so I can't enter Safe Mode or the BIOS or anything like that.
Duo P8800 CPU
NVIDIA Geforce G102M 512MB Graphic Card
Intel Core Duo Processor
I've tried unpluggging it, holding the power button for 10 seconds and plugging it back in. Didn't work. I don't know what else to do. There is important data on the computer, so I need help to get it working again.
I got given a computer from work and put a new hard drive (completely new, no OS etc) in it (they took the old one for security). I tried loading Win7 on it a couple of times and it failed.
I assumed the computer was old, so tried then to install WinXP. However, that failed again after trying about 3 times (I think I know what went wrong here).
However, now the computer will not load past the first boot screen. I cannot use any Function keys, it just keeps the same initial screen loaded and will not move past it. I tried putting a new battery in (that watch battery thing) and still nothing.
I'd really like to get this computer up and running and am only reasonably tech-savvy. Any suggestions on what I could try would be greatly appreciated.
Thanks all,
so tried then to install WinXP. However, that failed
What is the make and model # of this laptop?
How did you install Windows 7 and XP? (eg) Windows CD/DVD or USB?
When you install or try to install Windows 7, it creates a 100 MB Hidden partition in the front of the HDD, this includes all of the boot information for Windows 7. Windows XP does not use this partition, and if the Windows 7 boot file is there with this partition, XP may not boot or install properly.
Boot off of the XP CD again, once you get to the Partition information page, Delete ALL partitions, including the 100 MB initial one. Until the whole drive is Unallocated Space. Then Create a new partition taking up the whole drive. Then Format it NTFS, then Install Windows XP
As for the Function keys, press and hold the FN key and press the Num Lock key to unlock the Function keys.
my computer is stuck on the boot up screen with all the information. it wont go any farther then the boot up and i have no idea why. i tried taking everything out of the usb ports and i don't want to restore my computer and lose all my stuff. my computer is an emachine t6210 with an ati ixp 400 motherboard. an example of my problem is here http://img.photobucket.com/albums/v4...CK/Picture.jpg
hopefully it works, compliance would be greatly appreciated. thanks
Have you installed any new hardware inside? Like a new card or memory?1 more replies
I am using win 7 ultimate 64 bit . yesterday i started my pc it stuck with intel screen . unfortunately i pressed F1 instead of F2 it went into windows.
again i started again it stuck up with intel boot up screen
help me guys!!!!!!!!!!!!!!
what are you running
video card brand and model
power supply
check the listings in the bios for 12v line voltages and temperatures and post them
d/load and run the h/drive makers diagnostic utility on the h/drive
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hello, I am having some issues with my desktop PC which I'm hoping someone could help me out with.
It seems to run just fine any other time, but when updates are needing to install and the PC automatically reboots after so long it gets stuck at the boot up screen (blue HP logo screen). So then I end up having to hold down the power button on the tower and shut it down. I wait 30 seconds, and then start it back up again and a lot of the times it will get stuck again and after getting stuck 2 times and holding down the power button and restarting it seems to get it passed the boot screen.
But I definitely want to fix it and get it straightened out and find out why it does this.
Any ideas?
I just wanted to add as a side note, that I will be reformatting, I did happen to make when I bought this PC I made the backup discs in case I ever needed to do that. But wanted to find out if I should fix the start up issue before or wait til after?
So I turned on my computer today which has no OS on it because I wanted to do a clean install and it is not seeming to go post the boot screen. It won't even let me into the BIOS info. Anyone know whats going on?
I'd really appreciate it if someone could help me out here. This whole thing is driving me crazy.8 more replies
I just replaced my motherboard with a MSI PM8M-V board, connected all cables and started it for the first time. First thing i did was open up the bios to check on a few things, then the system froze up. Nothing was responding so i hit the reset button and now everytime i power it on it just hangs at the boot screen with nothing but my processor info and the "press DEL to enter bios" lines. I cant enter bios and everytime i reboot it stops there. Any ideas?
First of all, reset CMOS Memory, I posted how to do it here: http://forums.techguy.org/3363355-post4.html
If that doesn't let you enter Cmos Setup, remove non-essential cables (remember to power off and unplug the power cord first), add-on cards
Reading the troubleshooting section of the user's manual is not a bad idea, as it may point to specific "brand and model" procedures that may not show elsewhere, for example, some motherboards let you reset certain settings (for example CPU) only by holding down CONTROL key as you turn the computer on...
Good Luck !
Often when I boot my PC it will stay on the boot screen, where it says 'Gigabyte' the name and model of my motherboard and where I can access settings, instead of booting windows.
When this happens neither my keyboard or mouse LEDS light up nor do they function, so I can't access the bios or boot options etc... Normally when I restart my pc using the reset button on my pc, it will then work, and boot to windows, and both the keyboard and mouse will function again.
Does anyone know what is causing this and/or how I can fix it?
Appreciate any help!
Welcome to the Bleeping Computer Community thrillhunter
Can you post the computer model next time please? Post of any changes to hardware if there is any. How old is the machine and is it updated specifically the BIOS firmware version as this problem could also either be (initially) a loose/faulty hardware component, low CMOS battery voltage making or not retaining the selected or default BIOS settings, power supply, hard drive, etc.


text:
Registration fees
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