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Media Company Solutions
New Thinking, New Revenue for Publishers and Broadcasters
In a world where competitors are aggressively targeting your advertisers, CityXpress delivers unique solutions that create attractive new advertising models, target new and non-traditional advertisers and generate new revenue streams.
CityXpress has just released the AdAmplify Commerce Platform for its print and broadcast customers. AdAmplify adds powerful new features to a proven product used for years by over 400 media companies, 205,000 advertisers and 1,600,000 consumers and that has generated over $700 million in ad revenue for our publishers.
Supporting both auctions and immediate purchase, the AdAmplify Commerce Platform offers in-ad purchasing from a "widget" that you run on your site pages; an embedded commerce marketplace that runs within your site; and powerful new back-end tools to give you deep insights into the performance of your commerce site.
Event Auctions
Our "classic" 10-day event auction programs have been responsible for introducing millions of new customers to the retailers who partner with our network of media companies. And after a dozen years, our clients are finding they still perform, bringing in much-needed revenue.
"This is a huge revenue generator. We run two event auctions a year, each with six-figure revenue. We keep attracting new advertisers; and incremental advertising from existing ones. And what we've found is that the more times we do it the easier it is to do," says Jay Brandt, Advertising Director of the Bend Bulletin.
Our new product has re-imagined the auction, giving you great new features, including the in-ad purchasing widget to promote your auction on your home page, plus an auction site that is embedded in your pages (no more leaving your site to come to ours!). As well as auctions, you can feature buy-now items and daily deals that will keep users engaged throughout your auction.
Event marketing has been enhanced with daily email blasts to your registered users and re-promotion of offers within transaction confirmations. Sign up has been simplified to encourage easy bidding and, if you are running buy-now products, easy purchasing. The reporting system has been supercharged to give you more immediate insight into how your auction is performing.
Continuous Auctions
Our continuous year-round auction programs are continuous revenue producers. "Year in and year out, day in and day out, this program just keeps working. We keep doing it because it is consistently our most successful initiative in recruiting new, non-traditional advertisers," says Angie Dye, Marketing Manager and auction project lead of the Sioux City Journal.
Continuous auctions have all the features of event auctions: in-ad purchasing, embedded auction marketplace and buy-now capabilities, along with enhanced email marketing. The difference: rather than running a large 10-12 day event, your site is active year-round and the hundreds or thousands of items you feature are spread out over the year. If you wish, you can run one large event or quarterly smaller events within your continuous auction.
The advantage: you spread the workload out across the year and give your sales rep a new tool in their bag; vendors can schedule their promotions into the periods that meet their needs; and you engage your users throughout the year, improving the quality and quantity of your consumer database.
Read about: The Sioux City Journal Experience
In-Ad Commerce / Buy Buttons
Buy Buttons are hot news and CityXpress offers the hottest product on the market today. Starting with the ad widget that supports in-ad purchasing - just click or hover on the ad and the purchase overlay comes up. Schedule up to 10 items that rotate through the AdAmplify widget. Give the consumer "in the moment" purchasing of the item with auto-login to their accounts and simple set up of new accounts. Click on the home button in the overlay and go to your embedded commerce site running as one of your pages with the complete functionality of our full auction site.
How We Generate Revenue for Publishers
Unlike other ad programs, CityXpress has created solutions that allow your clients to finance their ad campaign through the sale of their products on your site.
- Sell ad campaigns to local businesses.
- Offer them a chance to trade their goods and/or services for ad credits instead of paying cash.
- Auction the items on your embedded site.
- You keep the cash, client gets the ad credit.
A compelling and proven retail advertising program that:
- Secures new advertisers.
- Generates incremental revenue.
- Converts consumer spending to incremental ad revenue.
We are the market leader in online revenue generating programs for media companies, having conducted more than 1,500 event auctions in 17 countries and 8 languages. Since 2002, the CityXpress event auction program has generated more than $700 million in new advertising revenue and introduced 205,000 new advertisers to the more than 400 media partners that have worked with us worldwide.
We have partnered with AdAmplify to enhance the leading media auction platform in the world. The experience CityXpress brings from pioneering and developing programs that have been the backbone of the most successful media event auctions in the world cannot be matched.
And we work for and with our partners to meet the special needs of publishers and broadcasters. We value feedback and are constantly focused on offering a platform that will reduce your workload while maximizing your revenue and increasing client acquisition and retention.


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On November 8, 2003, at around 7:40 p.m., a convoy of two Humvees drove out of the front gate of the American base at Al Rashid Military Camp, in southeast Baghdad. The mission was to pick up a sergeant who was attending a meeting at the combat-support hospital inside the Green Zone, the secure area where the Americanled occupation authority was situated. The convoy belonged to the scout platoon of Headquarters Company, 2-6 Infantry, First Armored Division. In the rear left seat of the lead vehicle sat a twenty-two-year-old private named Kurt Frosheiser.
Frosheiser was from Des Moines, Iowa. The son of divorced parents, he had a twin brother, Joel, and a married older sister, Erin. During high school, he had been a rebellious, indifferent student, and by the age of twenty-one he had become a community-college dropout, living with his sister and her family, delivering pizza, and partying heavily. He had a brash, boyish smile and his father's full mouth and thick-lidded eyes; he liked Lynyrd Skynyrd and the Chicago Cubs; and one day in January, 2003, he flew through the door with the news that he had just enlisted in the Army.
His father, Chris, who also lived in Des Moines, wasn't thrilled to hear it. The Frosheisers were not a military family; Chris, fifty-eight, a salesman's son from Chicago with a flat Midwestern accent, had joined the Army reserve in 1969, mainly to avoid going to Vietnam. But he wasn't the kind of father to impose his views on his children—he never pushed Kurt to share his own interest in history and politics—and he didn't try very hard to talk Kurt out of joining up. Their relationship was what mattered, and his son needed his support. A few weeks later, Kurt dropped by his father's apartment around two in the morning, after a night out drinking, and said, "I want to be part of something bigger than myself."
Kurt watched the invasion of Iraq on TV, looking, according to his sister, more serious than she had ever seen him. He had an option to get out of serving, but he left home on April 16th for basic training at Fort Knox, Kentucky. In June, the family drove down to see him on Family Day, and Chris was stunned by the transformation: his son stood at perfect attention on Pershing Field for forty-five minutes in his dress uniform. It was the same in August, when they attended graduation: Private Frosheiser, marching, singing with his classmates, "Pick up your wounded, pick up your dead." Chris found the words chilling, but the music, the sharpness of the formation, the bearing of his son, filled him with pride. After the ceremony, Kurt told his father, "You weren't hard-core enough for me." Chris always lingered in the gray areas, asking questions; Kurt wanted the clear light of an oath and an order.
They all drove back to Des Moines for their last two weeks together before Kurt would join the First Armored Division, based in Baumholder, Germany. He partied every night, but the departure hung over everyone, and on the last night, when Erin dropped him off at one final party and turned to look at him, he said, "I know," and ran off.
Late that night, Kurt told his father, "Well, old man, I'm probably not going to see you for two years." They both started to cry, and Chris ran his hand through his son's crew cut. "I know I'm going to be in some deep shit," Kurt said. "But you know me, I'm a survivor." Chris knew that the words were meant only to comfort him. His son said, "Live your life, old man."
In Germany, Kurt was bored and eager to join the rest of the division, which was already in Iraq. Once, on the phone with his father, he noted that weapons of mass destruction might not be found. "We're fucked, aren't we?" he said. His father responded that there might be other reasons for the war, such as democracy in the Middle East. (Condoleezza Rice, the national-security adviser, had offered this rationale in a speech that Chris, a devoted viewer of C-span, had seen.) Chris told him that the W.M.D. threat might just have been the easiest rationale to sell to the public. Kurt wasn't really interested in the politics of the war anyway. He was more concerned about confronting guerrilla warfare. His officers at Baumholder had warned the soldiers not to pick up trash bags, and not to take packages that kids would rush up to give them.
Suddenly, Kurt was on a transport plane to Kuwait, where he awaited deployment for a few days. By the end of October, he was in Baghdad. On November 6th, he managed to get online and e-mailed his sister:
**{: .break one} ** Our secter that we patrol is a good one we don't get shot at that much nor do we find IEDs (improvised explosive devices) thats their main way of attacking us. They usually put them in bags but now their putting them in dead animals or in concrete blocks to hide them better. It's kinda scary knowing their out there but like I said our secter is pretty secure so Ill be allright. **
Writing to his father about his first mission in Baghdad, an uneventful night operation, Kurt was more explicit:
**{: .break one} ** I found myself thinking that Im in a country where a lot of soldiers lost their lives but where we at it was so quiet except all friggin dogs barking the Iraqis hate dogs so they're all wild probubly never had a bath their whole lives this country is a shit hole they dont have plumbing so they dig little canels and let all the shit and piss run into the streets . . . theyre places that smell so bad you almost throw up. from what I see its goin to take alot longer then Rumsfeld and G.W are saying to get this shit hole up and running. **
He spoke to his father once, briefly, on the phone. "I.E.D.s, old man, I.E.D.s," he said.
On the evening of November 8th, Kurt was sitting on his bunk, sorting and counting his ammunition, when word came of a mission to the combat-support hospital. He was training for his license as a Humvee driver, and he was eager to experience driving through Baghdad by night. In his short time with the battalion, he had earned a reputation as a hard worker who was quick to volunteer. He and his best friend in the unit, Private Matt Plumley, a Tennesseean, raced each other to the vehicle. Because the right rear door was hard to open, they both headed for the left. Kurt got there first.
The convoy left the base and began cruising north, toward downtown Baghdad. Five minutes later, on the left shoulder of the dark highway, thirty feet ahead of the convoy, two 130-mm. artillery shells packed with Russian C-4 explosives detonated, in a flash of light, black smoke, flying dirt. Hot chunks of shrapnel tore through the legs of the lead Humvee's driver, Private First Class Matt Van Buren, but he accelerated a few hundred yards along the highway, thinking that he would try to make it to the hospital. Then Staff Sergeant Darrell Clay, who was sitting next to him, told him to stop.
In the back of the Humvee, Kurt was slumped in his seat. Plumley checked Kurt's pulse, and found none. Kurt had been looking out the window, which had no glass. His head was turned to the left, and a small piece of metal had penetrated the right side of his skull just below his Kevlar helmet, breaching his brain. Private Kurt Frosheiser was taken by helicopter to the combatsupport hospital in the Green Zone, where he was pronounced dead, at 8:17 p.m.
At six-thirty the next morning, a Sunday, the phone rang in Chris Frosheiser's cramped apartment, where he had been living since his divorce. The caller was a lieutenant colonel in the Iowa National Guard; he was two blocks away and trying to find the address. "I have a message from the Army," he said tersely. The previous week, Chris Frosheiser had asked an officer what to expect if something happened to Kurt; the officer had said that he would receive a phone call if Kurt was wounded, a visit if he had been killed. Frosheiser met the lieutenant colonel outside the building and invited him in, hoping it was all a mistake, and they briefly made small talk in the living room. Frosheiser went to the kitchen for a cup of coffee. When he returned, the lieutenant colonel suddenly stood at attention: "I regret to inform you that your son Kurt was killed as a result of action in Baghdad."
On November 11th, Veterans Day, Kurt's battalion gathered in formation at the base in southeast Baghdad for a memorial service. A captain, Robert Swope, later wrote an account of the ceremony:
**{: .break one} ** At 1430 the ceremony is supposed to begin, but it doesn't start until 1448 because we have to wait for a couple generals to arrive. The memorial ceremony begins with an invocation by the chaplain, and then the battalion commander and the company commander both speak. Two privates who knew the soldier follow them. One of the privates chokes and starts tearing up while giving his tribute. I look around me out into a sea of sad faces and in the very back of the battalion formation I see that one of the female soldiers attached to our unit is crying. A bagpiper plays a crappy version of "Amazing Grace" and halfway through it doesn't even sound much like the song anymore. . . . The chaplain reads a few verses from the Bible, and then gives a memorial message and prayer. It's followed by a moment of silence. Then, the acting First Sergeant for the company does roll call, yelling out the names of various soldiers in the unit. They all answer, one after another, that they are present. When he comes to the private who died, everything is quiet. He calls out again his name, and still there is no answer. He does it a final time, using his full name and rank: "Private First Class Kurt Russell Frosheiser!" Silence. And then the mournful melody of "Taps" begins. Midway through the bugler begins slowly walking away, letting the music softly fade out in the distance. Seven soldiers with seven rifles fire off three series of blanks, giving Private Frosheiser a twenty-one-gun salute. When they're finished the battalion commander walks up to the memorial, which is an M-16 with a bayonet attached and driven into a wooden stand. Resting on top of the butt stock is a helmet and hanging down are a pair of dog tags with Kurt's name, social security number, blood type, and religion on them. Directly in front of the M-16 and in the center of the memorial stand sit a pair of tan combat boots. To the left and to the right are a bronze star and purple heart ensconced in their silk and velvet cases. This is the second time I've had to go to a ceremony like this so far this year, and I don't feel comfortable doing it. I walk up to the memorial the way I did last April for the other soldier in my company. I don't lower my head and pray or whisper anything, as so many others do before me. I don't lean over and touch the tip of his boots like the sergeant major ahead of me just did. I just salute and then turn and walk away. **
Chris Frosheiser initially wanted to escort his son's body back from Baghdad, or at least meet it at Dover Air Force Base, in Delaware. In the end, it was enough to receive the coffin at the Des Moines airport with thirty family members and friends and see Kurt's face one more time. At the wake, Frosheiser tried to say that his son's courage filled him with awe, but he wasn't able to express himself well. Kurt received a military funeral after a Catholic service, and was buried nearby, in Glendale Cemetery.
A few days before the funeral, Kurt's mother, Jeanie Hudson, had told the local paper, "He loved this land and its principles. He loved Iowa. It's an honor to give my son to preserve our way of life." She had become an evangelical Christian, and she said that Kurt had volunteered to fight the forces of evil. For Chris Frosheiser, this was too apocalyptic, suggesting some kind of religious war; he was a Catholic, but he thought that mixing politics and religion—whether Islam or Christianity—was dangerous. Anyway, Kurt had not spoken of the war this way. On the night after Kurt's death, Iowa's governor, Tom Vilsack, had called to offer condolences and said that he hoped the country's policies were as good as its people. Frosheiser was troubled by the thought that it might not be so. In January, 2004, one of Kurt's friends from Fort Knox wrote him in an e-mail, "I don't suppose he was in an up-armored HMMV, was he? Probably not, Uncle Sam wouldn't give us Joe's the good stuff." Frosheiser didn't know the answer, but thinking about it only deepened his grief.
Frosheiser dreamed that he was in the Army with Kurt. It was unclear whether they were father and son or friends; both of them were sitting on the right side of the Humvee and, when the explosion came, they fell out together and everything was O.K. He was nagged by the thought that he hadn't had time to send Kurt a book he had requested, Tolkien's "The Return of the King." On his wrist he wore Kurt's watch, still set to Baghdad time, with an alarm that went off at 6:30 a.m.—9:30 p.m. in Des Moines.
Frosheiser was a lifelong Democrat. In 1968, as a student at Drake University, he had supported Robert Kennedy for President. He couldn't identify with the antiwar movement, though; he thought that Vietnam was a terrible waste but not a reason to hate your country. Even the Eugene McCarthy campaign struck him as too élite, too unconventional, and when McCarthy said that Kennedy was "running best among the less intelligent and less educated people" it touched the resentful nerve of a lower-middle-class college kid. The Tom Haydens of the world were going to make it no matter how they spent their youth; the Chris Frosheisers had to be more careful.
He didn't join the backlash that elected Nixon and Reagan, however; he remained a liberal, mostly on economic grounds. For many years, he worked in the insurance business without enthusiasm; in 1993, he started a new career, as the Salvation Army's director of social services in Des Moines. "I wanted to do something more meaningful—kind of like Kurt," Frosheiser said. Meanwhile, he had grown increasingly unhappy with the "weakness" of Democratic leaders and the anti-military views of much of the Party's base. After Kurt's enlistment and then his death, the feeling deepened into estrangement. Frosheiser venerated those who put on a uniform and served. He was uneasy with friends who called Iraq "another Vietnam," and he couldn't tolerate hearing that Kurt's life had been wasted. When a local Catholic peace group got in touch to offer condolences and let him know that Kurt's picture, along with those of other fallen Iowans, would be on display at a weekly candlelight vigil, Frosheiser told the group not to use Kurt's photograph. But when he bought a long-life candle at a Christian bookshop and told the cashier that it was for his son's grave, and she said, "Thank you for your sacrifice," that, too, sounded wrong.
That winter, in the Iowa caucuses, Frosheiser supported Senator John Edwards; he had misgivings about John Kerry. When a friend called Kerry's vote against the eighty-seven-billion-dollar war appropriation a "protest vote," Frosheiser said, "Kind of a serious issue to be casting protest votes on." He wondered if Kerry could hold steadfast in Iraq under pressure from the Party's dissenting base. If not, what would Kurt's death mean then? When President Bush said in a speech, "We will hold this hard-won ground," he found the language inspiring. Kerry's rhetoric did not inspire him. Frosheiser kept remembering Lincoln's 1862 Message to Congress: "As our case is new, so we must think anew, and act anew. We must disenthrall ourselves, and then we shall save our country." He longed to hear words like these from a wartime leader; politics required the art of explanation. But Bush, who had made so many mistakes, was unable to admit or see his errors, even as the war was getting worse; he had the best education money could buy, but he seemed to know little about the world. Frosheiser admired men who seemed driven more by patriotism than by ideology, such as Thomas Kean and Lee Hamilton, of the 9/11 Commission, and Senators Joe Lieberman and John McCain. Iraq was too important to be left to the partisans.
Not long after Kurt's death, Chris Frosheiser read a piece I wrote for this magazine about Kurt's battalion. Frosheiser was looking for some way to comprehend Kurt's short life and his death in Iraq. After I got back from Iraq, we began a correspondence by e-mail. Frosheiser's letters were full of the restless questions, the constant return to the same inconclusive themes, of a man who has suffered a trauma and is determined to feel every contour of it:
{: .break one} ** April 1, 2004: Democrats need a foreign policy and a national security strategy to back it up. . . . Now, I have gone on too long and not answered your questions very well. It shows my ambivalence and the difficulty in talking beyond the personal. Sorry. May I write more later? I can't go on now. . . . I have reread Truman's "Truman Doctrine" speech and Marshall's Harvard Commencement speech of June 1947. I admired them and those policies. I must avoid bitterness. In honor of Kurt and the other soldiers, bitterness seems inappropriate. **
{: .break one} ** May 15, 2004: Sometimes I think about Kurt being in Baghdad, Iraq, as part of something called "Operation Iraqi Freedom." Kurt said he wanted to be a part of something larger than himself. He was in the middle of something so huge it nearly defies understanding. There is more to be said about this, I just don't know what it is. My son died for something. And there is honor in simply enlisting, let alone serving in Iraq. **
{: .break one} ** August 28, 2004: Next Tuesday, George Bush will be campaigning near Des Moines, in a farm community called Alleman, Iowa. Apparently, the campaign invited us as Kurt's family to be there. Joel and I talked about it and Erin too. And we will attend. It is a tribute to Kurt, I think. It may or may not be construed as support for Bush. But, you know, I will put my Democratic loyalty up against anyone's. As a tribute to Kurt I am entitled to shake hands with the President. Besides, it is still a bit odd I think that very little was said to me, a loyal Democrat, by leading Democrats, about Kurt's service. I know a guy who was the state party chair and who was an early Edwards supporter. I had expressed an interest in talking to Edwards about Kurt's service. It was never arranged. I thought someone like Edwards should speak to someone who lost a child in combat. Is there a larger issue exposed here? About Democrats and the soldiers? Sometimes it feels like I don't have a party. John Kerry did send a card to both Jeanie and me, but I really think there is an ill-at-ease sense among activist Democrats about the "warriors" because of opposition to the war. **
{: .break one} ** September 5, 2004: In follow-up to my previous e-mail about meeting Dubya, it didn't happen. Out of a sense of obligation to honor Kurt, to receive his Commander in Chief's offer of tribute and condolences I went. We were just part of the crowd. . . . We did get to hear the "stump speech," a longer version of which he gave to the Convention. He speaks of the "war against terror" as if it includes Iraq, no distinguishing between them. . . . I will be happy when the election is over. I can't take much more of the hyperbolic bullshit! **
{: .break one} ** September 11, 2004: Grandson Colin spent the night last night. We ate popcorn, visited Borders, watched Star Wars, and this morning took a dip in the pool (a bit cool). Life goes on, ready or not. I have to say that Kurt is never out of my thoughts. Ever. That may not be healthy but it is the way it is. I am 57 years old, George, I may never fully recover from this. And maybe I shouldn't. **
{: .break one} ** October 4, 2004: A better Iraq? Is it possible? Why did we go into Iraq? What justifies our remaining? American lives have been lost, precious lives, for what? Can something be achieved that is worthy of the sacrifice? Are there things not known to anyone other than the President and his advisers? No one in the Senate or any of the "attentive" and "informed" organizations? That would justify the sacrifice? And how much more sacrifice can be justified? For us to turn Iraq over to civil war would be hard to take. I don't have the right to advocate continued involvement because of my sacrifice—that would lead to more, many more. What is best for America and Iraq? What is reality on the ground in Iraq? What is possible to achieve? Can Kerry and a team of his choosing do it? It is a great leap of faith. And most of the time none of this matters to me. I want my son. My son. **
The home front of the first two years of the Iraq war was not like that of the Second World War, and it was not like that of Vietnam. It didn't unite Americans across party lines against an existential threat. (September 11th did that, but not Iraq.) There were no war bonds, no collection drives, no universal call-up, no national mobilization, no dollar-a-year men. Nor did the war tear the country apart. Almost as soon as it began, the American antiwar movement quietly capitulated. On the first and second anniversaries of the invasion, there were large demonstrations in Europe and parts of the Middle East and Asia, but in this country organized opposition was muted by the imperative to support the troops. Candlelight vigils like the one in Des Moines, which displayed the photographs of fallen Iowans, strived for a tone of respectful dissent.
In the media, Iraq generated words as bitter as any event in modern American history. But most Americans didn't turn against other citizens, any more than they joined together in a common cause. Iraq was a strangely distant war. It was always hard to picture the place; the war didn't enter the popular imagination in songs that everyone soon knew by heart, in the manner of previous wars. The one slender American novel that the war has inspired so far, "Checkpoint," by Nicholson Baker—a dialogue over lunch in a Washington hotel room between two old friends, one of whom is preparing to assassinate President Bush—has nothing to do with Iraq and everything to do with the ugliness of politics in this country. Michael Moore, the left's answer to Rush Limbaugh, made a hugely successful movie, "Fahrenheit 9/11," in which Saddam's Iraq was portrayed in a crudely fantastical light—a happy place where children flew kites. Iraq provided a blank screen onto which Americans projected anything they wanted, in part because so few Americans had anything directly at stake there. The war's proponents and detractors spoke of the conflict largely in theoretical terms: imperialism, democracy, unilateralism, weapons of mass destruction, preëmption, terrorism, totalitarianism, neoconservatism, appeasement. The exceptions were the soldiers and their families, who carried almost the entire weight of the war.
Whereas the street fights of the late nineteen-sixties were the consequence of Vietnam, the word fights of this decade were not the consequence of Iraq—if anything, it was the other way around. It was the first blogged war, and the characteristic features of the form—instant response, ad-hominem attack, remoteness from life, the echo chamber of friends and enemies—helped define the tone of the debate about Iraq. One of the leading bloggers, Andrew Sullivan, responded to the news of Saddam's capture, in December, 2003, by writing, "It was a day of joy. Nothing remains to be said right now. Joy." He had just handed out eleven mock awards to leftists who expressed insufficient happiness or open unhappiness at the news. In response to an Iraqi blogger's declaration of heartfelt thanks to the coalition forces, Sullivan, sitting at his computer in Washington, wrote, "You're welcome. . . . The men and women in our armed forces did the hardest work. They deserve our immeasurable thanks. But we all played our part." Sullivan's joy was, in fact, vindictive and narcissistic glee. (He has since had second thoughts about the Administration's conduct of the war.) Similarly, as the insurgency sent Iraq into tumult most antiwar pundits and politicians, in spite of the enormous stakes and the awful alternatives, showed no interest in helping Iraq become a stable democracy. When Iraqis risked their lives to vote, Arianna Huffington dismissed the elections as a "Kodak moment." It was Bush's war, and, if it failed, it would be Bush's failure.
Iraq was too complicated for the simple answers each political side offered. The American invasion brought death, chaos, and occupation to Iraq; it also ended a terrible tyranny and ushered in the possibility of hope. American forces achieved local successes in rebuilding infrastructure and setting up new institutions of government; they also lost ground every day in the estimation of Iraqis. The war had something to do with national security, something to do with oil, and something to do with democracy. Few Iraqis I met felt compelled to rifle through the contradictions and settle on one story line; many of them acknowledged that America, while ridding them of Saddam, had acted out of its own self-interest. But in America there were comparatively few people who could handle the kind of cognitive dissonance with which Iraqis lived every day.
Some journalists visited Iraq simply to reinforce their preconceptions. In the summer of 2003, Christopher Hitchens, who had just published a book with the premature title "A Long Short War: The Postponed Liberation of Iraq," flew in with the entourage of Paul Wolfowitz, the Deputy Secretary of Defense, spent several days in Wolfowitz's wake, and came back to tell Fox News that the postwar reconstruction was succeeding splendidly, with the Americans busy rebuilding the place, gathering intelligence, apprehending Baathists, and making friends with the people—none of which was appearing in press coverage. "I felt a sense of annoyance that I had to go there myself to find any of that out," Hitchens told the Fox interviewer. The following March, with the long short war showing signs of turning into a short long war, Fred Barnes, the executive editor of the strenuously pro-war Weekly Standard, parachuted into the Green Zone and discovered that the only thing wrong with Operation Iraqi Freedom was Iraqis. "They need an attitude adjustment," Barnes wrote. "Americans I talked to in ten days here agree Iraqis are difficult to deal with. They're sullen and suspicious and conspiracy-minded." Before the invasion, hawks like Barnes had described Iraqis as heroic figures, but now something had to explain all the bumps in the road. A successful democracy would emerge in Iraq, Barnes said, only after "an outbreak of gratitude for the greatest act of benevolence one country has ever done for another." Naomi Klein, a columnist for the bitterly antiwar Nation, visited Baghdad at the same time as Barnes and found that the insurgency was mushrooming because the occupation authority was "further opening up Iraq's economy to foreign ownership"—in other words, because Iraqis shared her own anti-globalization views.
America had become too politically partisan, divided, and small-minded to manage something as vast and difficult as Iraq. Condoleezza Rice and other leading officials liked to compare Iraq with postwar Germany. But there was a great gulf between the tremendously thoughtful effort of the best minds that had gone into defeating Fascism and rebuilding Germany and Japan, and the peevish, self-serving attention paid to Iraq. One produced the Army's four-hundred-page manual on the occupation of Germany; the other produced talking points.
In the aftermath of September 11th, President Bush was granted what few Presidents ever get: national unity and the good will of both parties. In the days that followed the terror attacks, something like a popular self-mobilization emerged. Yet President Bush did nothing to harness the surge of civic energy, or to frame the new war against Islamist radicalism as a national struggle. The war on terror should have been the job not only of experts in the intelligence agencies and Special Forces but also of ordinary American citizens. And the war demanded more than a military campaign—it required intellectual, diplomatic, economic, political, and cultural efforts as well. "The Bush Administration has chosen to prosecute this war in a way that the average citizen won't feel the burden," Andrew Bacevich, a professor of international relations at Boston University and a retired Army officer, told me. "The global war on terrorism, a task that's supposed to be equal to that of the greatest generation, is being fought by 0.5 per cent of the citizenry—predominantly people who don't exercise a lot of clout in our domestic politics." Bacevich, in his recent book "The New American Militarism," proposes reviving the role of the citizen-soldier by, for example, tying college scholarships to national military service. "The political leadership of the country needs to expend political capital to make clear that support for the global war on terrorism must come from all sectors of society," he said. "Then they need to put their money where their mouth is and encourage their children to join. If this is such a great cause, let us see one of the Bush daughters in uniform. That would send a powerful message. But it's considered in bad taste even to suggest such a thing."
Bush's rhetoric sometimes soared, but his actions showed that he had a narrow strategy for fighting the war, which amounted to finding and killing terrorists and their supporters. His other political agendas, such as tax cuts and energy policy, stirred bitter fights and disrupted the clarity and unity of September 11th. Whatever national cohesion that remained by mid-2002 came undone in the buildup to the invasion of Iraq. The White House forced a congressional vote on a war resolution one month before the 2002 midterm elections, in an atmosphere of partisan invective; Republicans on the floor of the House and Senate accused their dissenting Democratic colleagues of Chamberlain-like appeasement of Saddam. Meanwhile, Senator Joseph Biden, the Democratic chairman of the Senate Foreign Relations Committee, working with his Republican colleague Richard Lugar, drafted a war resolution that stood a better chance of getting bipartisan support; it placed a few constraints on the Administration's ability to act, making it slightly less likely that America would go to war without international participation. The White House maneuvered to block the Biden-Lugar bill and got its own passed, on a more partisan vote. The strategy of Bush's political adviser Karl Rove paid off in November, when the Republicans regained the Senate and added to their majority in the House. But the Administration left behind an embittered Democratic minority and an increasingly divided electorate, just as it was preparing to take the country into a major land war.
In the fall of 2002, it still might have been possible for President Bush to construct an Iraq policy that united both parties and America's democratic allies in defeating tyranny in Iraq. Such a policy, however, would have required the Administration to operate with flexibility and openness. The evidence on unconventional weapons would have had to be laid out without exaggeration or deception. The work of U.N. inspectors in Iraq would have had to be supported rather than undermined. Testimony to Congress would have had to be candid, not slippery. Administration officials who offered dissenting views or pessimistic forecasts would have had to be heard rather than silenced or fired. American citizens would have had to be treated as grownups, and not, as Bush's chief of staff, Andrew Card, once suggested, as ten-year-olds.
After the invasion, European allies would have had to be coaxed into joining an effort that desperately needed their help. French, German, and Canadian companies would have had to be invited to bid on reconstruction contracts, not barred by an order signed by Paul Wolfowitz (who once wrote that American leadership required "demonstrating that your friends will be protected and taken care of, that your enemies will be punished and that those who refuse to support you will live to regret having done so"). American contractors close to the Pentagon would have had to be subjected to extraordinary scrutiny, to avoid even the appearance of corruption. The U.N. would have had to be brought into Iraq as an equal partner, not as a tool of American convenience. The top American civilian in Iraq might even have had to be a Democrat, or a moderate Republican such as the retired general Anthony Zinni, whom a senior Administration official privately described as the best-qualified person for the job. ("You've got to rise above politics," the official told me. "You've got to pick the best team. You've got to be like Franklin Roosevelt.") The occupation authority would have had to favor hiring not political appointees but competent, non-partisan experts. It would have had to put the interests of Iraqi society ahead of the White House agenda.
And when no weapons of mass destruction were found in Iraq the Administration would have had to admit it. The President would have had to scratch evasive formulations like "weapons of mass destruction-related program activities" from his State of the Union address. Officials and generals who were responsible for scandal and failure would have had to be fired, not praised or promoted. When reporters asked the President to name one mistake he had made in Iraq, he would have had to name five, while assuring the country that they were being corrected. He would have had to summon all his rhetorical skill to explain to the country why, in spite of the failure to find weapons, ending tyranny in Iraq and helping it to become a pioneering democracy in the Middle East was morally correct, important for American security, and worthy of a generational effort. In fact, he would have had to explain this before the war, when the inspectors were turning up no sign of weapons, and thus allow the country to have a real debate about the real reason for the war, so that when the war came it would not come amid rampant suspicions and surprises, and America would not be alone in Iraq.
The Administration's early insistence on Iraq's imminent threat to national security later made it difficult for many Americans to accept broader arguments about democracy. "What would be worth it?" Chris Frosheiser asked. "W.M.D. imminence? Yeah. Linked to Al Qaeda? Yeah. After that? We're concerned about humanitarianism in Iraq, and the Kurds and all. But democracy in Iraq?" He wasn't so easily convinced.
What prevented open and serious debate about the reasons for war was, above all, the character of the President. Bush's war, like his Administration, was run with an absence of curiosity and self-criticism, and with a projection of absolute confidence. He always conveyed the impression that Iraq was a personal test. Every time a suicide bomber detonated himself, he was trying to shake George W. Bush's will. If Bush remained steadfast, how could America fail? He liked to call himself a wartime President, and he kept a bust of his hero Winston Churchill in the Oval Office. But Churchill led a government of national unity and offered his countrymen nothing but blood, toil, tears, and sweat. Bush relentlessly pursued a partisan Republican agenda while fighting the war, and what he offered was optimistic forecasts, permanent tax cuts, and his own stirring resolve.
I asked Richard Perle, the former chairman of the Defense Policy Board and a leading war proponent, whether top Administration officials ever suffered doubts about the Iraq War. "We all have doubts all the time," Perle said. "We don't express them, certainly not in a public debate. That would be fatal." Expressing doubts in public would empower opponents. In public, Perle himself essentially said, "I told you so." Soon after the invasion, he told a French documentary filmmaker, "Most people thought there would be tens of thousands of people killed, and it would be a long and very bloody war. I thought it would be over in three weeks, with very few people killed. Now, who was right?" As the war became longer and bloodier, Perle was still right, but in a different way: If only ten thousand Iraqi National Congress members had gone in with the Americans as he had wanted, if only Ahmad Chalabi had been installed at the head of an interim government at the start, all these problems could have been avoided. None of the war's architects publicly uttered a syllable of self-scrutiny.
Leslie Gelb worked in the Pentagon during the last years of the Johnson Presidency, and he directed the writing of the Pentagon Papers, the secret history of the Vietnam War which had been commissioned by Robert McNamara, the Defense Secretary, before leaving office. I expressed my doubts to Gelb that Donald Rumsfeld, Bush's Defense Secretary, had commissioned a secret history of the Iraq war. "You can bet your bippy," Gelb said, laughing. "It's not accidental that President Bush, during the campaign, couldn't answer the question whether he ever made a mistake. I've never seen those folks say they were wrong. Vietnam was a liberals' war. This is not." Comparing Bush to his own boss, Gelb went on, "Johnson was a tragic figure. He was driven by the imperative not to lose the war. He knew he couldn't win. Bush is Johnson squared, because he thinks he can win. Bush is the one true believer, a man essentially cut off from all information except the official line."
Chris Frosheiser once told me, "I don't expect to hear Bush say he made a mistake, but I want to hear something that shows he knows what the hell he's doing. And I still don't hear that from him. That gets back to the soldier's oath." He was referring to the oath of personal obedience that Kurt had sworn to the Commander-in-Chief. "It implied that the President must be very wise and knowledgeable and have foresight before deploying men, because he's going to be responsible for them."
The strategy of projecting confidence served the President well in domestic politics. Steadfastness in wartime is an essential quality, and after the 2004 election no one could reasonably doubt his ability as a politician. For him, the result also proved his critics wrong. "We had an accountability moment, and that's called the 2004 election," Bush said. But in Iraq, which had a reality of its own, the approach didn't work as well.
When Bush spoke—as he did in his acceptance speech at the Republican Convention in September, 2004, and again in his inaugural address in January, 2005—about the power of freedom to change the world, he sounded deep notes in the American psyche. But Iraq itself, which was visibly deteriorating, looked nothing like the President's exalted vision. Bush's assertions that the war was succeeding forced the entire government to fall in line or risk the White House's wrath. So agencies sometimes issued prettified reconstruction reports—even when Iraq's electricity grid remained in terrible shape. War is less tolerant of untruth than domestic politics is. Bush's imperviousness to unpleasant facts actually made defeat in Iraq more likely.
Sir Jeremy Greenstock, Britain's envoy in Baghdad, watched governments in Washington and London try to bend Iraq to their own political needs and concluded that the Coalition Provisional Authority was hampered by its creators. "You have to make decisions judged against the criteria within and about Iraq, not within and about any other political context," Greenstock told me. "If you want the American and British publics to be happy about the results in Iraq, you don't say, 'What do they want next?' You look at Iraq, and you produce the substance that will make them happy. You don't produce the presentation that might make them happy tomorrow."
When Bush's first chief of the postwar operation, the retired general Jay Garner, was replaced by L. Paul Bremer III and recalled from Iraq, in May, 2003, he was taken by Rumsfeld to the White House for a farewell meeting with the President. The conversation lasted forty-five minutes, he told me, with Vice-President Dick Cheney and Rice sitting in for the second half, and yet the President did not take the chance to ask Garner what it was really like in Iraq, to find out what problems lay ahead. When Garner had come back from northern Iraq in 1991, after leading the effort to save Kurdish refugees following the Gulf War, he had answered questions for four or five days.
Bush thanked Garner for his excellent service. Garner told Bush, "You made a great choice in Bremer." Garner's end-of-duty report had assured the President that most services in Iraq would be restored within a few weeks. Anyone listening to the conversation could only conclude that Operation Iraqi Freedom was a triumph.
"You want to do Iran for the next one?" the President joshed as the meeting came to an end.
"No, sir, me and the boys are holding out for Cuba," Garner said.
Bush laughed and promised Garner and the boys Cuba.
Garner shook hands with the President, then with the Vice-President, who had said nothing the whole time. He told me that he caught Cheney's "wicked little smile" on his way out, adding, "I think the President only knows what Cheney lets in there."
On the day before the 2004 election, the senior Administration official told me that Bush "was enshrouded by yes- men and yes-women. George Tenet"—the former director of the C.I.A.—"is at the top of the list: people who can smell the political angle and furnish the information that will give the President what the political angle is. No one ever walks into the Oval Office and tells them they've got no clothes on—and persists." He went on, "I think it's dangerous that we have an environment where our principal leader cannot be well informed."
When a transport helicopter was shot down near Falluja in November, 2003, killing fifteen soldiers who were flying out on leave, the public waited for the President to make a statement about the single worst combat incident of the war. Bush said nothing for two days, until, when pressed by reporters while he was touring wildfire damage in California, he put his hand over his heart and said, "I am saddened any time that there's a loss of life. I'm saddened. Because I know a family hurts. And there's a deep pain in somebody's heart. But I do want to remind the loved ones that their sons and daughters—or the sons, in this case—died for a cause greater than themselves, and a noble cause, which is the security of the United States." The President seemed not to know that two of the soldiers in the helicopter were women. Ronald Reagan or Bill Clinton would never have missed such a detail. It wasn't indifference on Bush's part. It was a deliberate strategy of not being told too much, not getting bogged down in the day-to-day problems of the war, not waiting up past midnight for the casualty figures to come in, like Lyndon Johnson in the Situation Room. Not knowing kept the President from appearing distracted and discouraged. And, politically, it worked. Bush never seemed to be a President under siege.
To downplay the mounting death count in Iraq, the Administration enforced a ban on the filming or photographing of coffins arriving at Dover Air Force Base. The decision achieved a political success by keeping the death toll an unreality for those Americans who were not personally linked to a soldier. It played its part in making Iraq a remote war.
I asked Chris Frosheiser what he thought about the policy. He said, "We need to see the coffins, the flag-draped coffins. The hawks need to see it. They need to know there's a big price to pay. If they don't have skin in the game, they need to see it. And the doves need to see the dignity of the sacrifice. They don't always see that." He wanted to collect Kurt's posthumous medals, his folded funeral flag, his autopsy report, and a photo of the head wound, and take them on the road, making fifteen-minute presentations around the country. He would tell those who supported the war, "Suit up and show up." He would tell war opponents about the nobility of a soldier's duty. Or he wouldn't say anything at all. He simply wanted people to see.
The idea of diminishing the threat from the Middle East by spreading democracy, beginning with Iraq, had occurred to the Bush Administration before W.M.D.s turned out not to exist. Some officials had been promoting the notion for years, and the President had made the argument in a speech before the American Enterprise Institute a month before the invasion. But this was hardly the casus belli that the Administration had presented to the American people. When the Administration changed its rationale later on, without ever admitting to the shift, it had every appearance of a bait-and-switch.
Nevertheless, the idea deserved to be taken seriously by the political opposition at home and by America's allies. A few Democrats, like Biden and Ambassador Richard Holbrooke, took up the idea without diluting their criticism of the Administration's conduct in Iraq. This was a difficult mental balancing act, but it was also important, because what Iraqis and democracy needed most was a thoughtful opposition that could hold the Bush Administration to its own promises. Yet most of the war's critics, including leaders of the Democratic Party, refused to engage in debate. They turned the subject back to the missing weapons, or they scoffed at the Administration's sincerity, or they muttered about the dangers of utopianism, or they said nothing. As a result, the Administration never felt concerted pressure from the left to insure that Iraq emerged from the war with a viable democracy.
The lack of dialogue between the Republicans and the Democrats brought out the destructive instincts of each party, and Iraq got the worst of it. Abdication also left the Democratic Party in a bad position, both morally and politically. The Party's fortunes during the election year came to depend on Iraq's turning into a disaster. When a journalist pointed this out to the antiwar candidate Howard Dean, he said, "I'm hoping against it, but there's no indication that I should be expecting anything else." An informed argument that the American presence in Iraq could only make matters worse deserved a hearing, and some Democrats believed that heavy civilian casualties were reason enough for ending the war. But most critics offered a detached and complacent negativism. The election year proved to be the year in which Iraq did turn into a disaster, yet the Democrats failed to benefit, in part because they had nothing to offer instead. Chris Frosheiser ended up voting for Kerry by a hair, more out of party loyalty than anything else, but, between Bush's attempts at Lincolnian rhetoric and Kerry's unconvincing multi-point plans, a slender majority of American voters went for jury-rigged hope. And yet month after month the war grew less popular.
The cynicism on both sides was bound to reach the troops in Iraq. For many enlisted men and women, the mission became harder to understand and justify. Last summer, at the American base outside Mahmudiya, an insurgent stronghold in an area south of Baghdad which soldiers had nicknamed the Triangle of Death, I talked with several of Kurt Frosheiser's platoon buddies, including Matt Plumley, who had been next to him in the Humvee the night he was killed. We sat in a stifling trailer. They were privates, all but one of them in their early twenties, and they expressed a tender and fatalistic affection for the young man they called Fro.
"That incident woke me up," Marcus Murphy, a blond, soft-spoken Indianan, said. "These people are trying to kill us."
"It's amazing," Plumley said. "We're here trying to help."
Latrael Brigham, a black soldier from Texas, took Kurt's death as a failure of leadership. "I was pissed off, because we're riding around here with messed-up equipment. If you send men to war, you have to prepare them and equip them so they can fight. And have a vision of the aftermath of the war, have a plan about how you're going to finish it. And not just jump into it. And not put the whole burden on us Americans.
"We got ourselves into something," Brigham went on. "I wish I could have some real answers to why we're here, but I don't think I'll ever have them. Not any time soon."
Plumley, Kurt's best friend in the unit, had a shy manner, and his voice had a Southern twang. He was less ready than Brigham to write the whole thing off. "If everyone here hated us, there'd be I.E.D.s every five inches," he said.
Brigham said, "I don't see us changing hundreds of years of religion, and I don't see us bringing democracy to the region. We might be here ten years—depends on the casualties, the body bags coming home."
Murphy said, "What this country needs is a big civil war. There's so many religions—we need to leave and let them work it out themselves."
"I think we might have did it too fast," Plumley said.
"I love our democracy, but we can't impose it," Brigham said.
"I would hate if we did pull out," Plumley told him. "That would be very selfish for our country. We done messed it up."
Brigham said, "I don't think we're going to be here long enough. The insurgency's going to get worse. We can't stop it. There's always going to be more of them."
I asked the soldiers about the meaning of Kurt's death. Plumley said that there was a reason that he was alive instead of Kurt, but he didn't know what it was.
Brigham remembered Kurt arriving at basic training, out of shape, and beating him by two minutes in the two-mile run. But Kurt had worked hard to become a soldier.
"I never seen him in a bad mood," Plumley said.
"I think about Fro every day," Brigham said.
Plumley was smiling, remembering his friend. He had been the speaker at the Veterans Day memorial who couldn't hold back his tears, and for the first few days he had felt depressed. "Then I thought, How would Fro want me to be if he could see me? Every time I don't want to do something or think it's stupid, I say to myself, 'Would Fro think that? No.' So he gives me a lot of drive."
They were all quiet. Then they asked how Kurt's family was doing.
For Chris Frosheiser, Iraq posed an unanswered question about his son and his country. He didn't need to be proved right; he needed to find out what was right, in order to honor Kurt and the other soldiers who had died in Iraq. The war that had taken his son became an essential connection to his son, and he wanted to feel a connection, also, to the soldiers with whom Kurt had served and to the country where he had died. Nothing irritated Frosheiser more than when someone urged him to get on with his life. He searched obsessively, even frantically, through poems, song fragments, magazines (he read not just the New Republic but the left-wing In These Times and the right-wing American Enterprise), Army documents, e-mails, the First Armored Division Web site, American history books, tomes on the theory of a just war, Kurt's belongings, and his own memories. "What was my son involved in? Was it right?" he asked. "I'm looking for an account of it that can sit well in my mind and in my heart. I'm proud of Kurt's service. But the whole thing—were these guys misused? And for what?" He never made it easy for himself.
Frosheiser wrote to me not just as a father but as a citizen as well. Our e-mail exchange, however, didn't prepare me for the raw grief I encountered when I went to see him last year in Des Moines, over Memorial Day weekend. Within minutes of picking me up at the airport, Frosheiser was in tears; he was in tears when I left his apartment, two days later. His narrow blue eyes were always red-rimmed behind glasses, his fair skin raw with faint lines etched into his cheeks, his nose stuffed up. His sentences were often interrupted by a nervous laugh that broke into a sob before he regained control.
The Sunday before Memorial Day, we drove a few miles northeast of Des Moines to the new development of Altoona, where Erin, his daughter, lives. Neighbors were having a cookout in their driveway. (They had continued bringing over food and taking out Erin's trash months after Kurt's funeral.) Erin smiled kindly at her father when she saw that he was upset. "Not already, Dad." After dinner, we went to Erin's house and sat around the dining-room table, where, spread out, were photos of Kurt in his youth; his graduation portrait from Fort Knox, in which he was standing in front of a Bradley armored fighting vehicle; his combat patches; his "Killed in Action" banner, framed in red; his Purple Heart and Bronze Star; and his tricornered funeral flag, in a wooden frame.
Erin, a woman in her early thirties with a direct gaze, was having difficulty explaining things to her small children. Her five-year-old son, Colin, kept asking, "Why didn't he shoot them? Why are they there?" Her three-year-old, Madelyn, wouldn't remember Kurt when she grew up.
Erin had been trying hard to picture Iraq: the lives of Iraqi mothers, the dangers they lived with. "I have trouble imagining anyone's life but mine," she said. "Does that sound selfish? Sometimes I fear it's going to keep going until we blow up the world. And I wish we had a better plan." When she first saw the photos from Abu Ghraib, she said, "I thought, They blew up my brother—more power to them. Then more rational thoughts came up: We're trying to win them over, and this humiliation isn't helping our cause." She supported the war, but on a bad day in April, 2004, when twelve Americans were killed, she said to herself, "We've got to get out. I don't want other families to go through what we went through. But what do you accomplish? Because we lost Kurt for nothing, then."
For her father, the great challenge was simply to keep going. "This one-day-at-a-time thing works for me," he said. "I get in trouble when I start thinking, How am I going to get through these days and weeks and seasons?"
"Most days, I just pretend like it didn't happen," Erin said.
"Me, too. Sometimes I think it didn't happen—just for a minute. Then I know it did."
The alarm on Kurt's watch went off.
Frosheiser and I drove back to Des Moines. His apartment felt smaller than it was, because it lacked natural light and had become the cluttered repository for many of Kurt's things—his clothes and sports gear, his CDs stacked next to his father's old records and books, his memorial spurs, plaques, medals, flags. Frosheiser had been sleeping on the living-room couch, as if keeping a vigil, since the day Kurt left for basic training. I slept in Kurt's room. A dust-covered black U.S. Army shaving kit was on the toilet tank; in the closet, desert and jungle fatigues hung above desert combat boots, winter-weather boots, and a guitar. It was a long time before I fell asleep.
The grave was a patch of dark earth and green grass, surrounded by the graves of veterans of earlier wars; little Memorial Day flags were planted in each of them and fluttered in the breeze of a beautiful Midwestern spring morning. Frosheiser, in nylon blue sweats, saluted. "Hey, buddy," he said, kneeling to run his hand over the stone marker, which was engraved with a cross and the words
**{: .break one} ** Kurt Russell Frosheiser PV2 US Army Iraq Jul 10 1981 Nov 8 2003 Purple Heart **
"It was hard to keep the snow off it because it kind of built up all winter," he said. "When the dirt was soft, you could press it and leave your handprints. That was a good thing." He was talking to the grave now. "It's less painful trying to forget it, but you have to keep remembering. Random thing, just a random thing. Kurt said, 'Live your life, old man,' and that could mean I'd be a bitter son of a gun, and I don't want that. That could very easily happen." He was adjusting the long-life candle under blue glass. "We know that people live on in our hearts, but do they live on in another way? We just don't know the answer to that." He slowly got to his feet, and we walked back to the car. "What does it all mean? It means nothing. How we respond is what it means."
A Memorial Day ceremony was taking place in a park next to the state capitol, and was attended by a small crowd, including a number of old men in veterans' caps. A woman from the committee that had organized the event recognized Frosheiser and escorted him over to a row of folding chairs, where he exchanged awkward greetings with his ex-wife. Jeanie was wearing a jacket bearing an image of the American flag and the words "These Colors Don't Run," but her face was crumpled with grief. A politician gave a short speech, and then the names of the Iowans who had been killed in Iraq—fourteen of them—were read. Frosheiser stood in line to place a rose beneath an M-16 that had been stuck, bayonet first, into the ground with a helmet perched on top, as had been done at the service in Baghdad.
After the ceremony, we drove across the state, toward the Illinois border, to the high-school graduation party of his ex-wife's niece. (Frosheiser wanted to keep family relationships as strong as possible, especially now.) We passed grain silos, seed factories, and fields of early corn and baled hay speckled with the shadows of fleecy white clouds racing across a blue sky. The pleasures of the road seemed to free Frosheiser's thoughts from the morning's burdens. "I wonder what Bush in private thinks about being against nation-building and now being waist-deep in it," he said. "What is that—paradox, or irony?" Since America was extending itself so deeply into other countries, Frosheiser said, the country needed to create a whole cadre of citizens who had been educated in the humanities and were capable of working overseas. "I was thinking of that song the other day, 'Ain't Gonna Study War No More.' Maybe we should study it. Otherwise, we're going to screw it up. Because it's going to be our kids and grandkids doing it." He had heard the new Bush foreign policy described as Wilsonian, an inspiring term. "There's this phrase, 'America the great and the just.' Reagan used to talk about 'the city on the hill.' The first time I heard Condi Rice talking about democracy in Iraq, I got chills up my back. But then you ask, 'How do you do it? Is it necessary?' " Frosheiser drove in silence for a while, and when he spoke again his voice was quieter. "That's where I kind of run up against a wall with regard to Kurt."
I asked him what he meant.
"Kurt's life—was he worth that? I'd say no. He was more important than that. So I pull back."
That night, back at his apartment in Des Moines, we were watching CNN—thirteen Memorial Day-weekend deaths in Iraq—when the phone rang. It was Matt Van Buren, the driver of Kurt's Humvee, calling from Germany, where he was still recovering from his shrapnel wounds. Frosheiser muted the sound and sat up in his rocking chair. The stress of the day had left him with a headache. "I'm not sure what I can ask you," he said to Van Buren. "Let me know if I go too far." On the other end, Van Buren was describing that night. Frosheiser said, "He got whacked on the head pretty good. He never had much of a chance—I understand that. He got hit in the wrong place."
I was watching the muted television: terror attacks in Saudi Arabia, gun battles outside Najaf, Special Forces operations in Afghanistan, Memorial Day ceremonies in America. Without sound, these felt like scenes from a war that had already receded into history.
"He wasn't able to talk after he was hit, was he?" Frosheiser asked. Listening, he broke into a sob. "But he was trying? Yeah, that sounds like him. I believe it. Yeah, I believe it." ♦

subset: commoncrawl


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Asian Social Science 2012
The Impact of Experiential Marketing and Customer Satisfaction on Customer Commitment in the World of Social Networks
DOI: 10.5539/ass.v9n1p262
The objective of this research is to evaluate the inter-relationships among the experiential marketing, customer satisfaction and customer commitment in the context of the social networks users in Malaysia. A total of six hypotheses will be tested. A descriptive research will be carried out to address the research objective. Judgemental sampling technique and the distribution of a total 350 sets of questionnaire in the form of self-administered survey among the social networks users will be selected as part of the research methodology. The statistical data will be analyzed by SPSS software version 20. Both simple and multiple regression analyses will be used to verify the six proposed hypotheses. The findings concluded that only sense and feel experiences are positively related to the customer satisfaction as well as customer satisfaction is positively related to the customer commitment.
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February Topbox featuring benefit!
Topbox won my heart over for a good long while with their February Prive Box featuring all products by benefit cosmetics!
As I mentioned in my January Topbox post, I opted in to receive a benefit Prive box instead of this months standard mystery box. I knew they had limited quantities and wasn't sure if I would get one. But when I ripped open the brown paper and saw a bright fuscia wrapped Topbox and the words "benefit" written along the top, I actually let out an excited victory yelp "eeeeeeeeeeeeeeeeeee!"
My excitement continued as I pulled out item after item. This month was by far my favourite Topbox and I'm sure anyone who unsubscribed a couple of months ago due to a bad box (December), are kicking themselves now!
The first item I found at the top of my Topbox was "benetint". It is a rose-tinted lip and cheek stain. One of my best friends Rachel actually turned me onto this product a few years ago, and like her, I fell in love with it immediately. I have two mini's of this product already from different Sephora value packs and I know I can put this sample to good use as well. This is one product that I will definitely repurchase when my samples run dry. The full-size version of this product is 12.5 mL and retails for $36 CAD making this samples value $7.20.
Total Moisture Facial Cream
Then out came benefit's "Total Moisture Facial Cream" in the exact same packaging as the full size, an adorable small glass pot. Said to "provide concentrated immediate & long-term hydration" this face cream may be just what one's skin needs during the dry winter months. Formulated specifically for normal to dry skin, this cream "contains exclusive tri-radiance complex to help develop the skin's reserves of water." I'm personally looking forward to trying this out against my new favourite moisturiser from Burt's Bees Intense Hydration line. The full size version of this cream is 48.2g and retails for $42 CAD. This sample is 8.9g making this samples value $7.75.
the POREfessional
Next up was "the POREfessional" face primer which I've been curious about trying for a long time. This PRO balm is said to minimize the appearance of pores and can be used either under or over your makeup. The full size version of this product is 22mL and retails for $34 CAD. This sample is 7.5mL in size which makes its value $4.85.
Dandelion Wishes Powder and Lip Gloss
The largest of the samples was actually one of the last to come out of my Topbox. This sample set featured a matching lipgloss and luminizing powder in one of benefit's best selling shades "Dandelion". I was super stoked about receiving these as I've never actually tried any of their powder or lip products (excluding the lip/cheek stain) before. The brightening face powder has a full size version that is 7g and sells for $36 CAD. This 3g sample is an absolute steal valued at $15.43. The corresponding lip gloss can also be purchased as a 15mL full size version for $18 CAD. This 6.5mL sample has a value of $7.80.
"Fine-One-One" is something I was also excited to receive a small bonus sample of. This is a brand new product from benefit Cosmetics and is receiving some mixed reviews in relation to its value and its wear time. So I'm stoked to be able to try it out for myself. This sheer brightening cheek and lip trio has a full size 8g version (seems small for a full size product) that retails for $36 CAD. This sample is very small, only good enough for one use (maybe two if I stretch it out) and a value can't be calculated. I guess that is why they call it a bonus! It came in a Chinese New Year envelope with a shout out to the Year of the Snake. "Happy Gorgeous Year!" was labelled on the box wrapping as well as the flip side to this envelope. Very cute touch!
The Verdict:
I am absolutely ecstatic with my February Topbox and ALL of my new products from benefit Cosmetics. This Prive Box struck a much better balance between makeup and skin care products than last months Clinique Prive Box did. With two skin care products and 4 makeup related samples in my February Topbox, I couldn't be happier. All of the packaging this month is super pretty and all of the samples are in easy to use containers. Total value of this month's Topbox $43.03. Not bad for the $12 my subscription.
There are so many great products in this February Topbox that I will do swatches and reviews in upcoming posts (seeing as this post is already long and super pic heavy).
If you are wanting to sign up so you can try a variety of deluxe samples every month too, you can do so here, online via their website.
I'd love to hear what you think of this month's Topbox! Did you receive a benefit box too? If so, was it the same?


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Litaay, Magdalena
Vol 1, No 2 (2013) - Articles
The Reproductive Aspect of Tropical Abalone (Haliotis asinina L.) in the Waters of Tanakeke Islands at South Sulawesi
Abstract PDF
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Copyright © Macrothink Institute ISSN 2168-9148


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We've got a bunch built up here:
We've got a bunch built up here:
So... a 1337 java programmer walks into a bar...
Anyone have one that shows current XMMS status?
"I'd rather be hated for what I am, than loved for what I'm not."
I'm using the example config found in /usr/share/doc/conky/ with minor edit, which I don't find particularly well looking, but pretty informative.
background yes
use_xft yes
xftfont Bitstream Vera Sans Mono:size=8
xftalpha 0.8
out_to_console no
update_interval 1.0
total_run_times 0
own_window yes
own_window_type normal
own_window_transparent yes
own_window_hints undecorated,below,sticky,skip_taskbar,skip_pager
double_buffer yes
minimum_size 280 5
draw_shades no
draw_outline no
draw_borders no
draw_graph_borders no
stippled_borders 0
border_margin 4
border_width 1
default_color white
default_shade_color white
default_outline_color white
alignment top_left
gap_x 5
gap_y 5
no_buffers yes
uppercase no
cpu_avg_samples 2
net_avg_samples 2
override_utf8_locale no
use_spacer no
${color white}Uptime:${color blue} $uptime ${color white} ${color white}CPU Usage:${color red} $cpu% ${color white}CPU Temp:${color blue} ${i8k_cpu_temp}C ${color white}HDD Temp:${color blue} ${execi 10 nc localhost 7634 | cut -c30-31 ;}C ${color white}Load:${color blue} $loadavg ${color white}RAM Usage:${color blue}$mem/$memmax - $memperc% ${color white}Swap Usage:${color blue} $swap/$swapmax - $swapperc% $color Disk Usage:${color blue} ${fs_used /bin/bash}/${fs_size /bin/bash} - ${fs_free_perc /bin/bash}% Free ${color white}Down:${color blue}${downspeed eth1} k/s ${color white}Up:${color blue} ${upspeed eth1} k/s
Last edited by ephman; October 30th, 2006 at 03:39 AM. Reason: typo
10/10 thread, i will post mine when i finish twearking it
This is a fantastic little program.. I do have one question My text is rather blinky on updates.. Any way to limit the blinking?
Open up the Xorg configuration file (usually /etc/X11/xorg.conf) with your favourite text editor, and find the line that says:Code:# Use double buffering (reduces flicker, may not work for everyone) double_buffer yes
Section "Module"
Then, after that line, add:
Load "dbe"
Restart Xorg (my preferred method is the good-ole control+alt+backspace) and enjoy.
"I'd rather be hated for what I am, than loved for what I'm not."


text:
Recommendations for Teaching and Learning about the Holocaust
The newly-updated IHRA Recommendations for Teaching and Learning about the Holocaust will be launched on the 4th December 2019. These recommendations, written by a group of international experts, are crafted to help educators with fact-based and educationally sound techniques for teaching the complex and nuanced history of the Holocaust.
Download the full IHRA Recommendations for Teaching and Learning about the Holocaust here.
Read an excerpt from the recommendations:
- What to Teach about the Holocaust
- Why Teach about the Holocaust
- How to Teach about the Holocaust in Schools
Each IHRA Member Country is committed to encouraging the study of the Holocaust in all its dimensions. However, teaching about this complex and sensitive topic appropriately – and adapting it to the context of differing national educational systems – requires specialist knowledge.
Other educational resources:
The IHRA's network of experts includes representatives from the world's foremost institutions which specialize in teaching about the Holocaust, who have issued a range of guidelines for educators and educational policymakers to consider when developing effective curricula and educational materials. These guidelines are continually updated and expanded upon to reflect pedagogical trends, technological changes and new historical findings.Our educational documents are available in over 25 languages. While we try to ensure the accuracy of all of our translations, in the event of any discrepancies the English translation takes precedence.
- Teaching About the Holocaust Without Survivors
- Guidelines for Study Trips to Holocaust-Related Authentic and Non-Authentic Sites
- Revised Guidelines on Visiting Holocaust-Related Sites
- Preparing Holocaust Memorial Days: Suggestions for Educators
- Using Social Media in Holocaust Education
- The Holocaust and Other Genocides


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Legras was founded in 1864 by Auguste Legras at St. Denis, France. It is best known for cameo glass and enamel-decorated glass with Art Nouveau designs. Legras merged with Pantin in 1920 and became the Verreries et Cristalleries de St. Denis et de Pantin Reunies. Until 1931, the company produced original Art Deco designs.
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Current & Past Issues
Buyer's Price Guide
Words of Wisdom (Letter to Lee)


text:
In the summer of 2013, ASBMB and fifteen other scientific societies conducted a survey of scientists asking questions regarding cuts to nondefense discretionary spending by Congress since 2010. Over 3,700 scientists from all fields of research responded.
Potential, Vanishing Opportunity compiles the data from the survey into an easily understandable report that chronicles the difficulties of scientists trying to secure federal funds for research. The report clearly depicts the negative effects of these budget cuts
and sequestration on individual scientists and the entire scientific research community. Respondents' concerns about federal budget cuts fell into four specific categories:
We strongly urge the federal government to overturn
sequestration and return to a strong, sustained investment in scientific
Unlimited Potential, Vanishing Opportunity
News release
Survey data
You can find additional coverage of the report on the ASBMB Policy Blotter.
UPVO is in the news! Check out this piece from Sam Stein at the Huffington Post about our survey and report. This story in CNN Money focuses on the scientists who responded to our survey as having laid off or are planning to lay off scientists. Chemistry World has a nice story with some in-depth analysis of the data in our survey. Other stories that have mentioned our report have appeared in The New York Times, The Washington Times, The Scientist, Inside Higher Ed and Nature.
11200 Rockville Pike, Suite 302, Rockville, MD 20852-3110Phone: (240) 283-6600 • Contact us Privacy Policy© Copyright 2019 American Society for Biochemistry and Molecular Biology


text:
Our star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
Welcome to Sytner Leicester MINI. We pride ourselves in offering you the highest level of service, offering new cars, approved used and servicing.
With a minimum deposit of 25% over 24 months. T&Cs apply. We are a credit broker not a lender.
MINI Electric has everything you'd expect – good looks, that unique go-kart handling – plus it's fully electric.Discover More about MINI Electric
2019 is a big year for us as we celebrate turning 60 years young. We're marking this auspicious occasion with the release of the MINI 60 Years Edition.


text:
Q. What types of payment cards do you accept?
A. We accept MasterCard, Visa, Delta, Switch, Solo & American Express.
Q. Does Charles Twigg Online have a guarantee?
A. If for any reason you are not happy with your item, you can return
it within 10 days for a full refund but you must contact us first for
authorization. Goods returned which are not defective or faulty will be
returned to us at your own cost with adequate insurance to cover the cost
of the goods against damage or loss.
Q. How long does it take to get my order delivered?
A. All in stock orders are dispatched within 4 days using a 48 hour parcelforce
service. Overseas orders may take longer due to delivery. All prints are
delivered flat packed. For overseas orders you are responsible for paying
any duties or import charges applicable.
Q. What if I receive my order and it is damaged?
A. Charles Twigg Online will be happy for you to return the product and
give you the option of a full refund or a replacement at no charge to
you. Just e-mail us at
Q. Can I cancel my order after it has been submitted?
A. Cancellations must be submitted the same day as your order. Please contact us by phone.


text:
3) Why not include a small gift?
Luscious blooms. Roses, calla lilies, and cymbidium orchids - oozing with elegance displayed in a ceramic vase.
This wonderful arrangement is sure to leave a lasting impression.
Go deluxe, or amazing and our florists will add more fabulous flowers.
Flowers presentation may vary due to seasonal availability. Please view our substitution policy for details.
Click here for Delivery Terms & Conditions.
Urban Flower © 2019 | Powered by FlowerstoreInABox™
Nite Florists Pty Ltd Trading as Urban Flower A.B.N. 43 074 928 215


text:
Lubricating oils
To lubricate super-precision bearings, high quality lubricating oils without EP additives are generally recommended. The requisite viscosity of the oil can be determined following the recommendations in Lubrication conditions - the viscosity ratio κ, and is essentially a function of bearing size, speed and operating temperature.
Calculations can be made with the Viscosity calculator.
With oil-air lubrication systems, many oil types are suitable. Oils with a viscosity of 40 to 100 mm2/s at 40 °C (105 °F) are typically used as are oils with EP additives which are preferable, especially for roller bearings. Oils with a viscosity of 10 to 15 mm2/s at 40 °C (105 °F) are typically used for oil jet lubrication, whereas oil mist lubrication systems typically use oils with a viscosity of 32 mm2/s at 40 °C (105 °F).
The intervals at which the oil should be changed when using an oil bath, circulating oil or oil jet lubrication system, depend mainly on the operating conditions and the quantity of oil involved. When oil drop, oil mist or oil-air lubrication systems are used, the lubricant is supplied to the bearings only once.
The intervals at which the oil should be changed when using the oil bath, circulating oil and oil jet methods, depend mainly on the operating conditions and the quantity of oil involved. When oil drop, oil mist or oil-air lubrication is used, the lubricant is "lost" and is therefore supplied to the bearings only once.
Oil cleanliness
Oil cleanliness, which affects bearing service life and performance, requires an effective sealing system. Even with effective seals, however, the condition of the oil should be monitored on a regular basis. This is particularly true for oil re-circulation systems where the ingress of coolants, cutting oils, and other liquid contaminants can alter the lubricating properties of the oil.
Oil cleanliness requirements can be described by the number of particles per millilitre of oil for different particle sizes. ISO 4406:1999 provides a coding system for the level of solid contaminants. The oil cleanliness requirements for high-precision applications like electro-spindles go beyond this coding. The maximum particle size should not exceed 5 μm. The acceptable contamination levels can be specified as an extrapolation of the contamination codes to
ISO 4406:1999 (diagram 1):
ISO 4406:1999 (diagram 1):
- 10/7, for new spindles
- 13/10, after long use (~ 2 000 hours)


text:
Brookhaven College
Training included 12 months of employee skills training in technical areas, safety skills, continuous improvement and quality management processes.
Alexandria Extrusion South, a division of Alexandria Industries, provides heat transfer and extrusion solutions for the machine shop industry, and has 80 local employees. An HR representative from the company's Minnesota location contacted Brookhaven to create training that would align the Texas group's skills with the home-based office that had recently participated in a grant.
The goal of the partnership was to re-train 44 current employees and eight new hires at the company's Texas location to align with the skills of their employees in other locations.
Training included technical areas such as computer numerical controlled programming (computer-based machining), CPR for on-the-job safety compliance, and formal quality management systems and continuous improvement through the Lean Six Sigma process. Employees included machine operators, shop managers, production workers, sales representatives and administrative assistants.
Lean Six Sigma combines two collaborative process improvement programs:
Lean techniques for reducing production time and
Six Sigma for continuous quality improvement. According to many analysts, Lean Six Sigma is the most popular business performance methodology in the history of corporate development.
$317,183 was awarded to Brookhaven College for a 12-month period through a Texas Workforce Commission (TWC) Skills Development Training grant for training full-time employees. Funding included the cost for each employee's tuition, books and other costs.
Challenges included identifying instructors proficient in teaching subject matter to employees who were also learning English. Training classes also had to be held during non-traditional work hours to match the company's production schedule. To resolve these issues, the college hired an instructor and translator as needed and several classes were held between midnight and 6 a.m.
Brookhaven College staff assigned to work with AES went onsite to monitor training classes and participated in monthly meetings to stay abreast of training needs. The college also worked closely with the Texas Workforce Commission to ensure that the grant had a successful outcome in improving skills of the local workforce.
More than 50 AES employees upgraded their skills by attending training classes, also allowing the company to align the skill level of its Texas operation with its other sites.
Skills training must be flexible to allow workers to participate while continuing to meet their work production goals. Brookhaven College is prepared to realign training plans to meet its business partners' current training needs.
" Alexandria Extrusion South has benefitted greatly from the training provided through the grant partnership with the Texas Workforce Commission and Brookhaven College. Our employees received key technical skill training that is essential for our growth and commitment to excellence, a core value of AES. Brookhaven provided great training flexibility to meet the manufacturing schedule at AES. The staff at Brookhaven did a great job of communicating with the appropriate subject matter expert before and after each training project (and) adapting the training curriculum to the needs of our employees. AES will definitely look to TWC and Brookhaven for future training projects. "
Workforce Solutions of Greater Dallas lists these projected job openings and salaries in its 2014-2015 Targeted Occupations list:
America's Career Infonet lists these statistics for salaries and job growth in Texas:
Brookhaven CollegeWorkforce Education and Continuing Education972-860-4574