text:
LOS ANGELES (CBSLA.com) — West Hills teacher and coach Cara Viramontes couldn't believe what she saw when she opened a recent email from travel site Expedia.com.
"I thought it was a joke," she recalled. "No way this could have happened."
When Viramontes logged in to check her itinerary on Expedia's website last week, she found an expletive — in bold — followed by an exclamation mark. Yes, an Expedia employee appeared to have left her a message: "F— You!"
What's more, she saw that her and her family's New Year's travel reservation had been cancelled without their consent.
"Everyone I show, they laugh and think it's a joke," she said. "No one can believe a company as credible as Expedia would ever do something like this."
It all began when Viramontes complained that she had been charged for travel insurance for her 8 month old son, even though the infant doesn't need an airline ticket and will sit on her lap. After the call, she responded to an online survey, sent to her by Expedia.
"I was honest," she said. "I said, 'You know what, the lady wasn't helpful. I asked to speak to a supervisor and she wouldn't let me speak to a supervisor.'"
Two days later, the high school teacher and coach says she got the email telling her that her trip had been cancelled. And that's when she saw the foul language.
She quickly called customer service. She says she was told that she was to blame for the canceled reservation. She then sent the supervisor a screenshot of the "F— You" at the top of her itinerary.
"It's clear as day what was written and I haven't received a response," she said. "Nothing."
Viramontes said on Tuesday that Expedia had yet to offer to compensate her for the $600 she paid for her plane tickets. She said a supervisor told her she would have to pay a $200 fee to book another flight.
Expedia later responded to a request for comment from CBS2 on Tuesday afternoon.
"We take this matter very seriously and have opened up an investigation analyzing every click and action made by our customer service agents," the company said.
Expedia also said it will rebook Viramontes flights, refund her money and provide her with a $500 voucher.
Sad to see such a credible company do this.
Credible? Really? They didn't mention firing the employee if they found she was guilty. I won't be doing business with Expedia.
I don't do business with the online travel agents anymore. Too many fees, too little flexibility, and if anything….and I mean ANYTHING goes wrong with your trip, they really rake you over the coals for more money.
I recommend you just pay the extra $50 and buy the tickets directly from the airline. If there is a problem with weather, connections or anything else the airline will straight up tell you that if you purchased the tickets from them they would help you out but you are on your own with the online agents. It really isn't worth the extra few dollars you are saving when you have a problem.
never doing biz with them again.
DivingEngineer: Don't be so sure that airlines will deal straight with you. I've been left stranded by airlines who don't bother helping out in inclement weather (United, Denver, Dec. 2006 snowstorm) – we shouldn't have been allowed to leave our originating city as our connecting flight was cancelled before our flight boarded, but no one wanted to try to rebook us with a pet onboard. The soonest United was going to get us to our destination was four days after the roads out of the city reopened. We drove out and got in two days faster.
A second incident was with Delta in Atlanta, June 2011, when a thunderstorm resulted in our flight crew timing out. The gate attendant left and came back 20 minutes after the storm was over with the announcement, "As I'm sure you are all aware by now, your flight has been cancelled." Delta "rebooked" everyone for another flight 24 hours later – uh, no. By that time, I would have missed what I was going to. I drove there that night.
Expedia is the best. Trust me.. compared to all other booking sites.
And yet all the ASSHATS that have been posting here have no clue as to what is going on with government.
The dumbing of America.
I stopped using Expedia years ago because they don't stand behind their promise to make things right.
Now when Expedia cancels an itinerary without consent it will change the subject line to:
"…And the horse you rode in on."
Somebody read Rule #1 in the American Airlines customer service handbook.
they must have copied it from Spirit Airlines
Welp, there's a company I'll never use again.
I work at a hotel pretty much daily and have to call a lot of third party websites such as Expedia, Hotel.com, Priceline, ECT And while Expedia is one of the best in the business they can be incredibly rude you'll never get to speak with a manager or supervisor and if your unlucky to get a bed rep over the phone your trip can be thoroughly ruined. However Expedia is the best in the business and they do generally fix stuff unlike Priceline or Hotwire who will literally just say "To Bad, not our problem" And hang up on me, even though I am running the hotel being front desk.
You're "running the hotel being front desk". What IS a "hotel being front desk", exactly?
Oh, bite me, grammar nazi bozo. If you're going to be an ass, at least make sure to point out all the errors, "To bad…" Oops, your bad. Her point was very well made, so my guess is you either work for Expedia, or are too stupid to, and are getting ready for your shift at McD.
@Larry couldn't figure out how to spell McDonald's? you idiot
You get treated far better going directly to the hotel/ airline. I use orbitz to find flights then go to the airlines sites to buy tickets. Never had to pay more, usually same or slightly less. Hotels are the same way. If things go bad the hotels and airlines take better care of you when you are "their" customer.
Gee… Makes one think that customer service has become a race to the bottom. And this in a world that's becoming more competitive, not less. You can't buy bad publicity like this.
Attitudes like the ones Expedia demonstrates in this debacle are a direct result of an entire generation of people who grew up without being taught self-restraint, respect for others, and that actions have consequences. We're seeing the "it's all about me" generation in action, selfie sticks and all. It was predictable, and it's not pretty. The times when the golden rule in business was "The customer is always right" have been replaced by "The customer's just a 4-letter word".
Otherwise known as the generation of self important morons.
Fire the rep, obviously. In my experience, Expedia is the worst. Often receive less than desirable accomodations from hotels you have booked with to save money. Used them twice to give them a chance. Messed up my honeymoon. Call the hotels and airlines directly.
Nope. Ive used Expedia, but I'm done with them. Don't want to experience this myself.
" Ticket she booked for her WIFE and son ". She's a " High school teacher and coach "
Oh boy….
That's no way to get on Angie's List.
I got a similar email from an overlord at Trip Advisor — are they owned by the same company or something? I'll never book with either company again.
I have a sneaking suspicion that there's more to the story here than what's presented. Maybe someone trying to game the system?
Well, having worked Customer Service i can tell you, that most call centers don't care about the people answering the phones. They just want butts in seats, and if they have to fire someone and train a new person, oh well it is all figured into the budget. What do people expect when companies pay barely living wages, they know that they can have another butt in that seat trained in 2 weeks.
You sound a lot like the $15/hr minimum wage whiners. The way to avoid the dead-end street of low-paying employment is by staying in school long enough to actually learn enough to be an asset in a higher paying position. It's not rocket-science. Call centers don't pay much because they hire people who don't know much. See how that works?
Yes. Earn an advanced degree, get hired by a tech firm, and train your foreign replacement.
You're defense of Expedia tells me you are an idiot.
Your inability to distinguish between "Your" and "You're" says quite a lot about you.
You clowns are blaming Expedia? You're the same idiots that blame the gun too. Morons
For the initial problem (cancelling of the trip and the F U message)? No, not Expedia's problem. However, we CAN blame them for their response for it. They basically blew this lady off until it started getting media attention.
So Expedia so no problem with what their rep did, until they were worried about it showing up in the papers. Only then did they react.
So yeah, we can blame Expedia for it.
Well without a very public apology, firings, etc., I wouldn't use this company again. Particularly after they seem to have stonewalled the complaint and made the situation worse. Who needs them anyway. It's not like there aren't many competitors in the same business.
Booked travel for my daughter on Expedia. One flight was late and so she missed the connecting flight. She had to buy another ticket to complete the travel. Expedia said it wasn't their fault and so refused to book another flight for her or compensate. I will never use Expedia again. Ever.
Well, I'm certainly no Expedia apologist, but in that instance, it WASN'T Expedia's fault – they have no influence on airline flight scheduling. Since you fail to mention travel insurance, there probabably was none, but that's how things like this can be avoided.
Seriously, people use Expedia?
She's a teacher so…dull.
I have never used Expedia. My kids does, but I have read many times that when the traveler show up their hotel reservations have been dancelled and sold to someone else because Expidia never send the payment. No good. I can't travel like that.
The Expedia agent must have gotten the impression that Miss Viramontes was a Trump supporter.
Somebody gonna lose their cushy job!
Always ask "what country is this?" Chances are your call taker is from Guatemala or some other 3rd world venue and is sub to the primary vendor. Your bad review probably means she will not be able to buy toilet paper for the week. 🙂
I just blocked them from any future emails and wrote them to take me off their list. I have used them many times in the past but this is reprehensible and inexcusable. Both at the corporate side all the way down. Done.
Here is a a list of all the companies that Expedia owns. They don't have to have good customer service, they have cornered the market. Try and book a trip on-line without using one of these sites.
Orbitz Worldwide
Expedia Affiliate Network (EAN)
Wotif Group
Classic Vacations
Expedia Local Expert
Expedia CruiseShipCenters
Are you sure of this list? What is your source? I used to work for Sabre, formerly a part of AMR/American Airlines, and I worked on the Travelocity team for a while. So, unless Sabre sold it to Expedia, or Sabre owns Expedia, then I doubt your entire list. Also, Sabre is one of the biggest travel reservation systems in the world. With the level of compliance requirements for employees of Sabre, I cannot buy your list. Please show your sources.
Expedia didn't care, one little bit, until it made the news.
The author uses the word "she" 21 times and "her" 15 times in this short article. Is this due to a limited vocabulary or does the writer get paid per word?
Thats funny. Thats what obama does. Being a teacher (from Cali) and therefore most likely a democrat, she undoubtedly learned it from obama.
I think every profession needs a way to say "F- you" to their customers. The customer is not always right, and anyone in customer service knows this. Food servers spit in the food. Travel agents cancel your trip. Doctors kill your loved ones. Football players take a knee. This lady was probably extremely rude, condescending, self righteous, and belligerent. My guess is they don't save these types of instances for just any old customer, they save it for the biggest a-holes. Good for Expedia, I'll be booking all my trips in the future with you, and be extra nice. I might even pay extra. I'm going to go book a trip right now. Right after I take a dump on my neighbor's lawn.
I can not comment on Expedia, but in general, interactions with large companies are more detached now then ever imo. By detached, I mean that corporations and large companies focus more and more on data and behavior analytics, then on human interaction. In one example (story – NY Times) We are finding that companies are intentionally increasing wait times because data shows that increased wait times encourages customers to give up. Eventually people now forget the bad experience and back they go… I am not sure why, but I suspect the ever decreasing attention spans and social media are slowly working their way up to higher levels of management.
No doubt a government certified ENTITLED employee.
Can you imagine that employee servicing your Affordable Care (OBAMA CARE) FILE?
Hard to believe, why would any Expedia employee care. Well, hey stay home and do some cleaning and maintenance your home probably needs it!
I want to hear the other side of the story. Something is missing here. I'd like to hear the audio tapes and read the emails. I use Expedia all the time w/o a problem. Let me guess, Expedia donated to the Trump campaign, so it's time to orchestrate the destruction of Expedia. Right?
Somehow I feel the customer was being over the top. All of us who have worked retail know of customers who constantly complain and are over the top to try to get their way, or to get something free. I wish I knew the employee's side of the story as well.
Customer service jobs can suck. Mostly because customers suck. This woman sounds like a pain in the a. I congratulate the agent. Many have dreamed of doing the same thing to annoying customers. Bravo!
No mention of whether or not the employee who posted the message has been terminated. He or she ought to be.
If I were the supervisor, I'd make Expedia pay for all of this woman's tickets plus give her a voucher. This is unacceptable behavior. My goodness. People can't even post a comment/review without repercussions. That's why I never review anything online. I don't need this aggravation.
Interesting timing. I quit Expedia last week after I had to pay over $150 extra over and above what they quoted. I won't book with Expedia again.
I am will to predict that two (2) things are going to happen (and not necessarily in this order): (1) Some travel agents for "Expedia" are going to get severely reprimanded or terminated; (2) Cara Viramontes and her family will get her money back and either get a discounted or free trip, courtesy of "Expedia" I cannot believe that some Customer Service Representatives are that arrogant or stupid to think that their customers are not going to follow up on these type of comments that they tend to make. If you pi** off a customer, you will always hear about it. IT ALWAYS HAPPENS!
If you like Expedia, you can keep your Expedia! Or you can go somewhere else! I have and I will!
thats what happens when customer service is in India
Sad, but it happens.
I would be very interested in knowing the race and age of the rep.
I have noticed a trend lately….
I've been overcharged by Expedia too ($70.00). Never went back to them again. Never will.
Probably just a disgruntled Hillary voter
Get over it, Stop being so sensitive.
Airline tickets may be a little higher from the airline , but hotel and rental car reservations are always cheapest if you call the hotel or car rental agency directly. I mean the actual physical location, not the 800 numbers. At most hotels the front desk will give you the very rock bottom price for rooms. I rutinly save 40% over online agencies and even the corporate websites will say hotels are booked solid for some dates but when i call the actual front desk they have rooms available. Car rental agencies are the worst for saying they have no cars available, but when you find the number to the local desk THEY HAVE LOTS OF CARS and the prices are cheaper than advertised .
Wouldn't it be nice for companies to do things right without customers having to go to lengths to publically shame them? Yeah, Expedia's sorry, alright…sorry they're in the headlines like this, that's all. I truly hate the times in which we live. No honor anymore, anywhere. Everything's a scam or a hustle and our "leaders" are lawless despots. Nuclear war might not be a bad idea after all.
I'm so glad I don't use Expedia.
Why I never leave a reply to their surveys.
Its all about customer service. The supervisor should have never blamed the customer but should have looked into the issue and politely and respectfully responded to the customers concerns. Mistakes happen and employees do stupid things. This error speaks more to a company culture, a way of doing business that is not consumer centered but profit centered.
Stay away form companies that only want your money and care little for your satisfaction.
It looks like Expedia resolved the issue kicking and screaming only after being smacked with irrefutable evidence and a pending PR nightmare.
Note to self…never use Expedia.
Wow, Expedia has not even come out to say the agent has been fired. Which means it's entirely possible if you use their service, you'll get that same person with a chip on their shoulder harassing YOU! Buyer be warned!
Wow. I have had mixed service with Expedia. Some good/some bad. They are inconsistent. I stopped using them a few years ago.
My parents purchased a travel package from Expedia, which required them to call Expedia's customer service to complete the booking. But the rep misspelled their last name on their plane tickets, and Expedia initially refused to correct the mistake. My retiree parents had to spend months of pleading and $1,600 (on top of what they already paid for the hotel and plane tickets) just so they could go on my dad's 65th birthday trip to Italy.
Expedia is hands down the worst travel company; their customer service is callous, incompetent, and infuriating. This article doesn't surprise me at all.
How did she find a live person to talk to? I have used Expedia a lot, in fact since they were founded. Getting hold of a live person to talk to is, at least in my experience, a miracle.
When you are losing good paying jobs and these positions are the only ones available, at a very low pay rate, then this is type of Customer Service Reps. you get. Why do you think that a lot of Customer Service jobs have moved overseas?
This sounds exactly like when a kid comes home from school:
Kid: "This big kid punched me for no reason"
Parent: "what did you do before you got punched?"
Kid: "Nothing"
Parent: "Really, nothing at all?
Kid: "Well, I did call them some bad names and stuff"
Parent: "and stuff?"
Kid: "…..and I threw the kids lunch on floor and stepped on it"
I don't know why people deal with these large, faceless companies when they can use a local travel agent. You get the same good deals and also have some personal accountability. We've been using our agent for years. Local is better.
It had to be the Russians. – Hillary Clinton
All large firms have bad apples – the REALLY bad thing is that it's so hard to get up the layers (outsourced service drones) until you get to ACTUAL employees who can do something. The companies these days insulate themselves too much from reality.
im never using Expedia again. I hope this is on facebook. I have been saying for years that good customer service is out the door and pretty much non-existent, but this is way out there.
That gal and her wife? Ok..just watching her tells me she doesn't have a personality but an attitude! I think she came across as less than polite..let's hear the recorded conversation.
I agree. This seems biased.
Normally I side with consumers in all these disputes, but this is half the story. I find it VERY unlikely her telephone conversation with the agent was pleasant. I find it VERY unlikely that there is not a whole lot more to this story than we are being told.
We see these repeatedly from airline travelers who make up stories about how this stewardess is racist or that attendant was mean. Then witnesses / video comes out showing something completely different.
Apparently, Cara is the husband!
I stopped using agents 5 years ago, I buy direct from Airline. No problems, ever.
Hmm. Something seems off-kilter here. Expedia employees doubtless have numerous complaints on a daily business as part of their jobs. This behavior by them seems pretty over-the-top for what the woman describes and the lack of reaction by management odd. Methinks part of the story is being left out…
I had something similar to this happen to me with Comcast years ago. I was having access problems to my online account or something like that – can't remember – but after dealing with a VERY difficult CS person wfho appeared to have a Hispanic accent, my account password got changed to something like F__CK_Y_U – the rep changed the password in retaliation. I was only able to see it because I was still in my online account and could see the password in clear text in my online account. Had I not seen that, he would have denied me access to my account because he changed the password. What concerned me is – what other information did this jerk have access to in my account? My SSN? It's very disturbing that so much CS has been outsourced to foreigners in other countries and along with it our most private information
I worked for US Airways for 6 years and let me tell you, it's a difficult industry, both for passengers and the employees. A lot of it has to do with the way the airlines operate. I pretty much have boycotted the airline industry as far as flying because of the way some of these airlines operate, especially the $150 change fee, which I think is completely ridiculous to charge just to change a ticket. And, some passengers aren't saints either.
From my experience, avoid the agencies. There were many situations where I had to deny passengers certain accommodations as dictated by the ailrine because they used a cheap agency, had to direct them back to the agency, which always created an employee vs passenger scenario.
I guarantee that the CS rep was either in Mexico or India – this is what you get when you OUTSOURCE to the lowest bidder. I am a homeowner who uses VRBO/HomeAway and they have now partnered with Expedia so this troubles me that our guests might be having this kind of negative experience with Expedia.
In America, isn't it canceled and not cancelled?
Yeah, cause that is what's important for you ASSHATS.
Probably bad survey number 25 for that employee. Was out the door anyway, scorch the earth?
Expedia consider that you are a Time Traveler at times. I had a confirmed and fully paid flight from Toronto to Taipei via Shanghai in Business class using Air Canada and then Air China. Whilst out of the USA well before the trip, Expedia accepted a "schedule change" for me that had me leaving on my Air China flight 7 hours before my plane from Toronto was due to land in Shanghai. It took three days, and a total of 7 hours to get that one sorted out. All CS agents were in Manila
"Her wife and son…" that poor, poor little boy.
You made my day. Hahahahahahaha
What an idiot woman. She refuses to buy insurance for her 8 month son.Because he will be sitting in her lap. And if something happens to the uninsured brat-then what ? She'll go ballistic and blame Expedia and everyone but her self. .Screaming babies on planes ruin many trips for other passengers on the same flight. At 8 months old this kid won't remember any of the trip anyway and should stay home with his grandparents..Airlines should keep all children under the age of 10 off aircraft.I fly 50-60 times a year on business and I can;t think of one flight that was not ruined by clueless parent who won't shut there little dariings up.
She is AN idiot.
Expedia did nearly the same thing to us. Refused to refund our money. Furthermore, when we asked for a receipt of our canceled trip to submit to our travel insurance, they refused. No reason. Just a giant f-u. Everyone we talked to in customer service were rude, angry, and acted like we were wasting their time. They basically stole almost 1000 dollars and couldn't be bothered to even give us a receipt. Never again. Worst company ever.
Dear Useful Idiots,
Welcome to Marxism.
A company can't control every single action of every single employee. But they can fix the problem. The fact that it took questions from CBS to get them to do anything is abhorrent.
Notice nothing happened until a news agency called Expedia. They weren't going to do Jack until they realized the public would find out what happened.
"a company as credible as Expedia"
Since when?
A+ BBB rating.
Here's my theory based on past experience with certain segments of society. Could this just be another social justice warrior faking an incident? She calls the company and cancels the reservation, then alters the email header in a program to claim discrimination show she can get attention and/ or free tickets or for some imagined "cause". Sound far fetched? Not as much as you would think, happens all the time. Just a theory, though.
I found out several year ago that it's a rip off company. I don't use any third party to book flights, hotels or vehicles. Go straight to the source and bypass these booking companies. You'll save money and be better served.
Owning a business……Ive wanted to do the same thing MANY times…She looks like B_tch and I'm sure she was being very abusive to get he money back……..
I had a very similar experience. Expedia and their supervisors were very rude and not client/customer focused. This story is very sad however I am not surprised considering my experience of poor service. My experience started when I got the confirmation and only 1/2 of my flights showed up. When I clicked "buy" i was expecting that I was buying all of the flights I needed. Wasn't the case when I got the confirmation.
Looks like a Hillary voter is getting the can. Good! Back to Burger King for you!
Never use Expedia. My family was left without tickets in Paris 3 years ago when Expedia didn't complete the booking- even though the itinerary said they did and were charged for it- and wouldn't lift a finger to help. Had to purchase tickets out of their own pocket to finish the trip and only when an attorney sent Expedia a letter did they refund the money.
Hey, I got one of those e-mails also, where is my voucher?
United Airlines did the same thing to my teenage daughter after I went off on them for knowingly leaving her without a place to stay after they cancelled her flight in Chicago. It was after 11pm and they had known since 4:30pm, per the Hilton, that the hotel they were writing vouchers for was FULL. Sick and sad people to do that to someone, let alone a kid by herself in the murder capital of the US: Welcome to Chicago! YES, without telling us, they cancelled her flight the next morning and her return flight home to Ohio for after her time volunteering at a reservation in South Dakota. We got lucky because i just happened to check her reservation on line to make sure of the time of her morning flight and found the rest of her trip was cancelled. And, NO, I did not use any foul language when i told them off, nor when i called back to force them to reinstate her trip. We don't fly through Chicago or go to IL for anything ever now.
Sounds like they really get on their staff to sell the extended warranty.
If you can, book direct with hotels rather then 3rd party sites like expedia. They have zero care for the customer and charge massive commissions to hotel, 20% of the room rate. Book Direct and always be treated better.
I'm guessing this "agent" had the approximate maturity level of a twelve year old. As John Wayne once said, "Life is tough. It's tougher when you're stupid." This "agent" was truly stupid.
Judging a stranger is even more stupid.
This is a hoax. I just logged into my account on Expedia and used the edit trip name function and then clicked the e-mail itinerary function. Big shocker, the subject of the e-mail is exactly what I wrote and it is sent from expedia.com. Can I have a $500 voucher now?
SMH, the lengths people go for attention. This apparent victim likely had a flight cancelled and was looking for some compensation.
I think they accidently sent one of John Podesta's emails
@Mr. Gadsen
"This is a hoax."
No, but you probably are.
There is a storm brewing…People are going off the chain…It is the most dangerous I've seen in my half century…You see it driving or shopping..Idiots
The ability to provide customer service has all but vanished, especially online. This is absolutely believable, since I have had agents hang up on me when they can't answer a simple question with another company. Writing to these companies is simply sending an email into cyberspace, which is a one way discussion.
I made reservations and paid for 9 tickets that were confirmed, later Expedia sent email when I called they informed me the flight had been cancelled and that we would have to take the flight they offered, ( no choice ) which was an overnight flight, 4 of the tickets are for children under 4. After several calls and lots of stress on my part, we had to settle for the same flight but one day later. We are loosing one day on our vacation, and our rental is non refundable so pay for one day we are not there. Wont do business with Expedia again.
I'm an agent from Expedia.
Some customers are really rude. Our calls are being monitored from time to time, EVERYTHING is recorded. Customers should understand that we agents are following the airline's policies, if it states NON REFUNDABLE, CHANGES NOT PERMITTED, or there would be a fee for modifications, then it's definitely not our fault. As soon as we have policies like these, you don't know how much we worry in delivering the news to our customers just to avoid them from getting upset. We are doing our very best in providing good and quality service, but there are times when the case is out of our control. I tell you, Expedia is the best. I can guarantee you.
I've been a loyal customer to Expedia for 5 years already– I know some agents can come out entirely rude and mean but I don't blame them. Customer service can be really hard. I'm sure Expedia is already taking care of whatever the agent's fault is– y'know making an example not to do this in the future. Maybe we customer's need to be more sensitive.
But I don't have a problem with Expedia at all.
You know what? it's weird. The agent I got months ago prolly on June, I had a flight heading to Albuquerque and I have to cancel it cause' I wanna leave next year instead. My agent was very helpful and understanding, he and his supervisor gave me the full refund! I think it's around $900 plus the credit for cancellation. I think think Cara Viramontes is one of the unfortunate customers of Expedia, or the problem is with her. Right now imma book a flight for Christmas and it's going to be right straight to Expedia.
I love EXPEDIA!
Hmmmm.. I want to know the Agent's side of the story. CARA looks suspicious and confusing to me.
In the first place is CARA a She or a He?
Yeah, two women with a son is suspicious to me
agentes de Filipinas son el major!
I am an agent from Customer Service and we can't fire someone right away without further investigation– besides, we're seeing one side of the story here. We need to hear the son's side.
This has already been debunked. You can edit the itinerary name to anything and generate an email from Expedia with whatever you want it to say. Expedia got fleeced if they provided compensation.
In fact, I'll send it to CBS2 with "Retract this story immediately" as the subject.
you can actually edit the name of the trip directly by accessing your account. And the customer did cancel the flight and wants to reinstate it but there was already a fee.. She doesn't want to pay the fees. It's her fault anyway.. we can actually see every items you click on the website. False claim by the customer.
I too am a victim of Expedia (and I am a VERY careful consumer — I am elderly and poor, and therefore cheap). They bait and switch!! I was traveling with an old, blind dog. I booked a special "unadvertised" hotel deal at a place that was listed as "pet friendly." ONLY after I'd booked a non-refundable stay did I learn that a SEVENTY-FIVE DOLLAR PET FEE would be added to my "discounted" rate. The hotel alleged it would have to spend the next day cleaning up after my dog (as if they would not have had to clean the room anyway!). .And there was nowhere to walk my dog! I could have booked luxury accommodations for the price I ended up paying because of Expedia's failure to disclose the up-charge for a pet.
This hotel also was listed as near the local airport; IT WAS NOT, it was in an industrial park miles away.
I contacted Expedia regarding this issue and have had no response.
I got ripped off, and I never will use Expedia again. Nor should you.
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text:
To a midnight showing of the new Batman film at a movie theatre in Aurora, Colorado, James E. Holmes carried a .223-calibre Smith & Wesson AR-15 assault-style rifle, a Remington twelve-gauge shotgun, and a .40-caliber Glock handgun; a second Glock was found in his car. He had a magazine for the AR-15 that would have allowed him to shoot a hundred bullets before reloading. He had bought more than six thousand rounds of ammunition online. He dressed in black, with a tactical vest and helmet, and wore a gas mask. He had dyed his hair red. He is thought to have shot seventy people; twelve have died. As a neuroscience graduate student at the University of Colorado, Holmes had been studying the genesis of madness. He reportedly told police that he was the Joker.
No one expects this massacre to lead to a reform of the nation's gun laws. "No guns," Batman says to Catwoman, in "The Dark Knight Rises." That's more than will likely be said on the floor of Congress.
As I wrote in the magazine in April, there are nearly three hundred million privately owned firearms in the United States: a hundred and five million rifles, eighty-three million shotguns, and a hundred and six million handguns. In no other country in the world is there a rate of civilian gun ownership approaching that in the U.S.: a gun for every American. Nevertheless, aside from Mayor Michael Bloomberg, of New York, almost no one holding or running for public office today is willing to talk about guns, except to argue for Americans' constitutional right to own them.
It hasn't always been this way. Americans used to hold a different set of beliefs about guns. So did Batman, who started out with a gun—until he got rid of it. The nineteen-thirties, the golden age of comic-book superheroes, was a time of landmark gun legislation. In 1934, the National Rifle Association supported the National Firearms Act—the first federal gun-control legislation—and, four years later, the 1938 Federal Firearms Act. A great many gun-safety measures on the books today date to those two pieces of legislation, which together mandated licensing for handgun dealers, introduced waiting periods for handgun buyers, required permits for anyone wishing to carry a concealed weapon, and effectively prohibited the sale of the only gun banned in the United States today: the automatic weapon (or "machine gun").
In 1939, the constitutionality of the National Firearms Act was brought before the U.S. Supreme Court, in U.S. v. Miller. A ruling issued on May 15, 1939, upheld the law, unanimously, and uncontroversially.
The same month the court issued its ruling in Miller, Batman, written by a cartoonist named Bob Kane, began appearing in Detective Comics (later known as DC Comics). Superheroes were new, but they were already controversial; by the spring of 1940, critics were calling comic books a "national menace."
In the eighteenth century, critics thought reading novels would corrupt girls' morals. In the nineteenth century, mystery fiction was suspected of causing crime. In the twentieth century, the pulp-fiction panic had to do with comic books and juvenile delinquency. Walter Ong would argue that Mickey Mouse was evidence of creeping secularism and Superman of rampant fascism. In the nineteen-fifties, there would be hearings in Congress after Fredric Wertham, a New York psychiatrist, published a polemic blaming comics for everything from truancy to murder. (Batman was singled out for homosexuality. Wertham wrote of one of his violent thirteen-year-old patients, "Like many other homoerotically inclined children, he was a special devotee of Batman.") But in the nineteen-thirties, the problem with Batman was Batman's gun.
In a story published in October of 1939, Batman used a handgun to shoot a vampire—silver bullets to the heart. He used a gun again in the next episode, to fire some shots at two evil henchmen.
At the time, Detective Comics had just hired a new editorial director, a guy from Brooklyn named Whitney Ellsworth. (Not long after hiring Ellsworth, Detective Comics established an editorial advisory board, consisting of people like psychologists and English professors.) When Kane submitted his next story, Batman was shooting again. "Ellsworth said to take the gun out," Kane remembered.
Maybe it was a simple demurral to the critics, but the disarming of the Dark Knight reads like a concern about the commonweal, a deferral to an accepted and important idea about the division between civilian and military life. Superheroes weren't soldiers or policemen. They were private citizens. They shouldn't carry concealed weapons. Villains carried guns. The Joker, introduced in the spring of 1940, carried a gun, and sometimes two. (Batman thwarts him with a bulletproof vest; once Joker realizes this, he aims for his head.) After Ellsworth told Kane to lay off the guns, Kane wrote a two-page piece—issued in November, 1939—explaining Batman's origins: "Legend: The Bat Man and How He Came to Be." When Bruce Wayne was a boy, his parents had been killed before his eyes, shot to death.
Batman, then, came out of a time when the private ownership of firearms was considered a proper matter for government regulation. Today's gun debate, or lack of it, has its origins in the nineteen-sixties. You might think that the last thing to undermine the conviction that gun-safety legislation is sane or, at a minimum, worthy of vigorous debate, would have been the horrors of the nineteen-sixties: the political assassinations, the rate of violent crime, the terror of war.
Not so. Instead, beginning in the nineteen-sixties, the conservative movement rose to power, in part, by asserting an individual-rights interpretation of the Second Amendment. A half-century later, the nature, stakes, and menace of this argument have made public debate about the regulation of gun ownership all but impossible. After the shootings at Columbine and Virginia Tech, schools across the country installed metal detectors and hired private-security firms and instituted lockdown drills. After the shooting in Aurora, it is more likely that there will be metal detectors at movie theatres than that there will be a vote on an assault-weapons ban in the House. There will be much talk of the Second Amendment and almost none of the First.
Meanwhile, there is very little that can be said, except to mourn the dead. The darkest nights are silent.
Read the New Yorker's full coverage of the Aurora shootings.

subset: commoncrawl


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Chapter 5 Verse 15
His legs are as pillars of marble, set upon sockets of fine gold:
his countenance is as Lebanon, excellent as the cedars.
words contain the eighth and ninth particular instances of Christ's beauty, given by the church to the daughters of Jerusalem, or distinguishing characters of him, whereby they might know and discern him from all others. And,
I.She describes him by "his legs," which, she says," are as pillars of marble, set upon sockets of fine gold."
II.By "his countenance;" which, she says, is, 1st, "As Lebanon." 2dly, "Excellent as the cedars."
I.She describes him by his legs; which she says, "are as pillars of marble, set upon sockets of fine gold;" which is the eighth particular of this glorious description of Christ. The word translated legs, may as well be rendered thighs; which may very well be compared to marble pillars, both for form and color; especially when we consider, that it does not appear that the ancient Jews did in common wear any thing upon their thighs and legs, but only sandals upon their feet: or perhaps, by thighs may be meant, the femoralia727727Bishop Patrick in loc. , or garments on the thighs, which were wore by the priests when they ministered in holy things. I have observed that some interpreters think, that some garment of the high priest, either his girdle, or his embroidered coat, or the ephod, with the breast plate, is intended by the belly, in the latter part of the preceding verse; so that as Christ was described as a prince before, he is now described as a priest; which description may be still carried on here. These femoralia, or garments for the thighs, were made of fine linen (Ex. 28:42),nd so are very aptly represented by white marble; they are also said to be made of fine twisted linen (Ex. 39:28), which the Jewish Rabbins728728Vid. K. D. Kimchi, in lib. Shorash. rad. rzç Maimon. Cole Hamikdash, c. 8. s. 14. & Jarchi in Exodus 26:1. say, was of thread six times doubled; and therefore these breeches must sit very full and stiff, like pillars of marble: and this may set forth the pure mad spotless righteousness of Christ, which is called, in Revelation 19:8, fine linen, clean and white, it is this which covers our nakedness, hides the impunities of our nature, and renders us acceptable unto God.Moreover, below these breeches of the priest, was the hem of the holy robe, round about which were set pomegranates and golden bells; which perhaps may be meant by the "sockets of fine gold," on which those pillars of marble were set; and may intend the glory and excellency of the righteousness of our great high. priest, Christ Jesus.
Moreover, in this description, the church seems to take in thighs, legs, and feet; his thighs and legs are compared to pillars of marble, and that very aptly; his feet are intended by "the sockets of fine gold; which either respects the sandals bound about the feet with golden ribbands; or the custom of some who used to adorn their shoes with gold and precious stones729729This is mentioned by Pliny, 50:9. c. 35. and 1. 37. c. 2. : and that nothing may be wanting to set off her beloved as the most excellent, she represents him as having such sandals or shoes upon his feet; golden sandals on his snow-white marble feet and legs730730Perque caput ducti lapides, per colla, manusque, ex pedibus niveis fulscrunt aurea vincla, Manilius de Margaritis, 1. 5. Littora marinoreis pedibus siguanda puellae, Ovid. Amor. 50:2. eleg, 11. 5:15. for white marble is meant, such as Parian marble, so Aquila and Theodotion render it; or shoes gilt in the upper part, as noblemen in Spain wore, as Lyra on the place observes. And now Christ's legs being said to be "as pillars of marble, etc.," may denote,
1st, The strength and power of Christ to bear tip and support what is or has been laid upon him: much of a man's strength is in his legs; these are by Solomon called "the strong men," (Eccl. 12:3), and are the pillars and support of the body which, when they begin to bow themselves, it is an indication that this earthly tabernacle is ready to be dissolved: Christ is the rock of ages in whom is everlasting strength; his legs are as pillars of marble, as pillars of marble, set upon sockets of fine gold, firm and immoveable, lasting and durable, 1. To bear the weight of the whole universe731731Several Jewish writer, by the pillars of marble, understand the six days work of creation (tho' the Targum interprets them of the righteous) on which the world is founded; and by the sockets of gold, the doctrines of the law, Shirhashirim Rabba in loc. Bemidbar Rabba, parash. 10. Vajikra Rabba, parash, 25. : the earth, with all the inhabitants thereof, would soon be dissolved, did not he bear up the pillars of it; as he made all things, so he upholds all things by the word of his power; with all the created inhabitants of it, have their dependence on him and are upheld by him; for as "he is before all things, so by him do all things consist." 2. To bear the whole weight of the covenant of grace: it was the business of the Levites to bear the ark of the covenant; but Christ is the covenant itself; he is so both materially and fundamentally; he is the matter, sum and substance of it ; he is the basis and foundation of it; all the blessings of it are upon him; and all the promises of it are in him, yea and amen: it is this which makes the covenant of grace, with all its blessings and mercies, sure, and renders it preferable to the covenant of works because it is "established upon better promises;" which promises are upon a better foundation, and that is the Lord Jesus Christ. 3. To bear all the persons of the elect: as the legs of a man bear and support the whole body, so Christ's legs, which are as pillars of marble, bear up and support his whole body, the church: thus Christ bore and represented the persons of the elect in the everlasting covenant, and received all grace for them; and so he did when he hung upon the cross, when he died and rose again; and so he does now he is in heaven, even as Aaron bore the names of the children of Israel upon his breast-plate, for a memorial before the Lord. 4. To bear all their sins and transgressions: so Aaron bore the iniquity of the holy things of the children of Israel; and so did the scapegoat bear upon him their iniquities unto a land not inhabited; and therein were both types of Christ, who was manifested in our nature for this purpose; on whom God the Father laid the iniquity of us all, and who actually bore it in his own body on the tree; and by so doing, made satisfaction for it. 5. To bear all the punishment due to sin: sin being laid on him, he, as the sinner's surety, bore the whole weight of his Father's displeasure for it; he had not the least abatement of his wrath, but suffered the severest strokes of his justice; and yet he failed not, neither was he discouraged, or was not broken; it was enough to have broken the strength of men and angels; but he stood up under it, "his legs being as pillars of marble, set upon sockets of fine gold;" when God banished Cain from his presence, as an indication of his displeasure for his sin, he cried out, "My punishment is greater than I can bear;" and indeed, who can stand in his "sight when once he is angry?" and yet, what was this to what Christ bore in the room and stead of the elect? 6. "His legs are as pillars of marble, etc.," to bear the whole care and government of his church: the government of the church in general is upon his shoulder; and indeed no other shoulder is capable of it but his who is "the mighty God, the everlasting Father, and Prince of Peace:" it may be said of him, in a much more eminent senses what Paul said of himself (2 Cor. 11:28), that "the care of all the churches was upon him;" the care of every particular believer, as well as of the church in general, is upon Christ; for they cast their care upon him, who careth for them. 7. They are so, and need be so, to bear all the burdens of his people: there was a complaint of the Jews in Nehemiah's time (Neh. 4:10), that the strength of the bearer of burdens was decayed, but this cannot be made of Christ, who is the bearer of his peoples burdens; for "his legs are as pillars of marble, etc.," he has said (Ps. 55:22), "Cast thy burden upon the Lord, and he shall sustain thee;" he has both willingness and ability, a heart and a hand to do it. 8. To bear up his people under all their afflictions, trials, and temptations: "in all their afflictions he is afflicted;" he supports and upholds them with the right hand of his righteousness; he suffers "no temptation" to befall them, but what he gives strength proportionate to it, "that they may be able to bear it;" he comfortably carries them through all the difficulties of life, and will not leave them till he has brought them to glory; for even "to hoary hairs" he will carry them; he has made, and he will bear them. 9. To bear them up and keep them from falling: he is able to do it, and he will do it; he is that "sure foundation," on which their souls being built, "the gates of hell" cannot prevail against them; and though they may be attended with many failings and infirmities, yea, with many slips and falls, yet they shall never fall totally and finally; for he "upholdeth them with his hand." 10. His legs are as "pillars of marble," etc. to bear "all the glory of his father's house;" for as he "builds the temple," it is proper that he should "bear the glory:" Adam had a great deal of glory put upon him, in being made after God's image and likeness, and in being the representative of, and a federal head unto all his posterity; but he "being in honor," did not abide long; the crown was too heavy for him, it soon fell from his head, he being a mutable creature: but Christ is "the same, yesterday, today, and for ever;" and will for ever continue to bear the glory of the God-man and mediator, which no mere creature is capable of, being no ways able to effect the work. And now, when we consider all these things, Christ's legs had need be, as indeed they are, "as pillars of marble, set upon sockets of fine gold."
2dly, By Christ's legs may be meant, his ways and paths732732So St Thomas and Beda in Sanct. in loc. , which he has trod in; for as legs are for the support of the body, so they are likewise the instruments of walking; and may intend, either, 1. Christ's ways of love, grace and mercy in the covenant; "whose goings forth" in it were "from of old, from everlasting;" these were, like "pillars of marble," firm and constant; his "counsels of old are faithfulness and truth," and like such, "set upon sockets of fine gold," glorious and excellent; the steps which were then taken, the measures and methods that were then concerted, were all to advance the glory of the three divine Persons, as well as to bring about and secure the salvation of sinners. Or, 2. The path of the incarnation which he trod in, as never any did before or since: it was a wondrous stoop, a surprising instance of his mighty grace, that he should come down from heaven, and converse with mortals on earth in our nature; and the manner in which this was done is no less amazing, as well as it is an indication of his love to his people, to be a partaker of the same flesh and blood with them. Or, 3. His walk and conversation here on earth, which, like "pillars of marble," was always upright, even and constant: he never went awry, or stepped aside from the path of righteousness and holiness; but always acted in a perfect conformity to the law of God, which he made the rule of his obedience; and upon the whole of his conduct and conversation, there appeared a beauty, glory and luster; so that his legs looked like "marble pillars set upon sockets of fine gold." Or else, 4. His walks in his churches, which are his "golden candlesticks;" among whom he delights to be, and to whom his presence is very beautiful and glorious, delightful and desirable. Or, 5. His providential dispensations to his people, which are sometimes "past finding out;" for his "way is in the sea, and his path in the great waters," so that his "footsteps are not known;" he seems sometimes to come forth against his people in a way of anger and displeasure; and then "his feet are like unto fine brass, as if they burned in a furnace," as they are represented in Revelation 1:15. But yet these are, (1.) Like pillars, straight and upright; for he "is righteous in all his ways, and holy in all his works" and though wicked men, and sometimes God's own children, through peevishness, impatience and unbelief, may say that "the Lord's way is not equal," yet his is always equal, and theirs unequal. And, (2.) Like "pillars of marble," are firm and constant; for "he is in one mind, and who can turn him?" and "what his soul desireth, even that he doth." And, (3.) They are like such pillars, "set upon sockets of fine gold;" the basis and foundation of them are his eternal purposes and decrees; for he "worketh all things after the counsel of his own will:" and this will all appear exceeding beautiful and glorious, when the book of purposes, ,and the book of providences are opened, and saints behold that delightful harmony and agreement which is between them; then will they sing the song of Moses and of the Lamb, saving, "Just and true are thy ways, thou King of saints, who shall not fear thee?" etc. "for thy judgments are made manifest," (Rev. 15:3, 4).
3dly, These legs may set forth the power of Christ, in treading under and trampling upon all his and our enemies; so his legs were like "pillars of marble," etc. when he hung upon the cross, who then trampled upon and triumphed over sin, Satan, and the world; and so they are now he is in heaven, "for he must reign until he hath put all his enemies under his feet:" Christ's legs and feet, in the government of his church, and in the subduing of his enemies, are not like the legs and feet of Nebuchadnezzar's image, in Daniel 2:33, whose legs are said to be "of iron," and " his feet, part of iron and part of clay," which were easily demolished and destroyed;" but Christ's kingdom being a more glorious, durable, and lasting one, yea, an everlasting one, as in verse 44, therefore his legs are here compared to "pillars of marble," and his feet to "sockets of fine gold;" his head and his feet are both of fine gold, which shows that his kingdom is glorious and excellent, and preferable to all others; and because Christ's legs and feet are such, hence the saints are "more than conquerors," and shall have all enemies trodden under their feet.
4thly, Some733733Foliot in loc. & Ambros. in Psalm cxvili. octon. 5. col. 914. & Carpathius in Sancr. in loc. by these legs understand Christ's apostles, and the ministers of the gospel: who bear the name of Christ, carry his gospel, run to and fro, and diffuse "the savor of his knowledge in every place;" are pillars in his house, are instruments to support and strengthen his interest; and are marble ones, constant and immoveable in their work, cannot be diverted from it, either by the frowns or flatteries of the world: and in the discharge of their work, are very beautiful; "how beautiful are the feet of him that bringeth good tidings!" and what makes their feet so beautiful? because they are as it were shod with gold; they are "shod with the preparation of the gospel of peace," with the golden truths of the gospel; and this makes them look like "pillars of marble set upon sockets of fine gold."
II.She describes him by "his countenance;" or his appearance734734wtarm eidov aute, Sept. species ejus, Vulg. Lat. adspectus ejus, Montanus, Michaelis, etc. , look or aspect; which is the ninth particular instanced in: by this is meant, not his countenance or look by which he beholds others; but that by which he is visible to, and beheld by others, and which recommends him to them; as his grand and majestic form, his tall stature, his graceful mein and deportment, and stately walk. And this she says, is, First, As Lebanon; which intends, either,
1st, The mountain of Lebanon; which was a large and goodly mountain, abounding with fruitful and fragrant trees, situated on the north side of the land of Canaan: to which Christ may be compared, 1. For the height of it: Christ, as God, "is over all, blessed for ever;" as God-man and mediator, he has "a name given him above every name; he is, "higher than the kings of the earth," or than all the angels in heaven; he is of a more excellent nature, and has "obtained a more excellent name than they," 2. For pleasantness; Lebanon is called by Moses, that goodly mountain which before his death he had a great desire to see: Christ's countenance, form or personage, is more glorious and excellent than Lebanon, or any other mountain whatever; he is "the brightness of his Father's glory, and the express image of his person." 3. For the fruitfulness of it; Lebanon was a fruitful mountain for vines and cedars: on Christ all those "trees of righteousness" grow, which are the Lord's planting; from him they receive their life and nourishment, their verdure and fruitfulness; and by him they are supplied with all needful grace; for in him all fullness of it dwells, 4. For the fragrancy of it; hence we read that the saints smell is as Lebanon (Hosea 14:6), the trees and plants which grew there, were very odoriferous, and diffused a grateful smell to passers by: Christ's person, grace, righteousness, sacrifice, and all that belong to him, are exceeding savory to believers; and hence it is, that he is in this song compared to spikenard, myrrh, camphor, the rose and lily, etc. Lyra interprets this, not of the mountain of Lebanon, but of the aromatic tree, lebanah, or frankincense; so Theodoret.
2dly, It may be meant of the forest of Lebanon. Some think, that she has a regard in this part of the description to the attire of the high-priest, in whose garments were curiously wrought the figures of animals, trees and flowers; so that when he had his robes on him, he might be thought in some measure to resemble a forest, and particularly this of Lebanon, which was esteemed the most excellent; and so may be expressive of the glory and excellency of Christ, as our great high-priest, so far exceeds Aaron and all his sons. Or else,
3dly, It may be meant of the temple, which is sometimes called Lebanon, as in Zechariah 11:1, and it may be very well called so, because it was chiefly made of the wood of Lebanon: and Christ may be very well compared unto it, for the stateliness and magnificence of it; as well because that all that belonged to it, or were performed in it, were eminently typical of him, and did gloriously prefigure him; and hence he calls his body the temple, in John 2:19.
Secondly, She says, that his countenance is, or "he is excellent or choice as the cedars" which grew on Lebanon; and her meaning is, that as the cedars in Lebanon were the choicest, and were preferable to all other trees, so was Christ her beloved to her: saints are compared to cedars (see Ps. 92:12; Num. 24:5, 6); but Christ is the chief cedar, the choicest of all the cedars; in him these are planted and take root, and by him they are made fruitful; to these sort of trees Christ may be compared, for their tallness, stateliness, fragrancy and durableness; but these and all other things failing short to express his beauty, and set off his greatness, she concludes the description in the following words.
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Louis Daignault (ISN)
June 28, 2013, TAMPERE, Finland (ISN) – Canada secured an important victory Friday beating Finland 3-1 in a World League men's volleyball Pool C match (25-13, 22-25, 25-21, 25-20).
Canada played an efficient, well balanced game, mixing raw power with soft touches, classy defense-splitting serves and a good defense of its own. The team managed to build up easy finishes for points at a bigger rate than the hosts whose game in comparison was a bit one-dimensional.
With three points from the win, Canada moved to lead Pool C with 15 points (five wins and two losses) ahead of the Netherlands at 13. The Dutch have one game in hand. The Canadians also upped the margin over third-place Finland to six points. Only the first place team in pool C advances to the World League finals.
"Our goal to go to the final round is still very much alive, we are in the first place and it's great," said Canada's captain Fred Winters. "We've done this now five times, winning the first game in a one-week series. We seem to play really well the first night, and not so good the second. Hopefully that will change tomorrow."
Canada's left-handed hitter Dallas Soonias was a star in the game finishing with 17 points, constantly keeping the Finns guessing, while Rudy Verhoeff, 12 points, and John Gordon Perrin, 14 points, were prominent too. Winters had 12 points.
"We acted with very good focus, and our captain was very involved, he led us quite a bit," said Canada's coach Glenn Hoag. "He is not a loud person, but steady, which is important in a team. We have good athletes and play good level volleyball. Finland did not play so well and we exploited it, but they'll come stronger tomorrow so we have to be ready."
For Finland, Mikko OIvanen spiked 18 points, with twin brother Matti starring in the blocks with 12 points.
In the first set, Finland had problems returning, especially with Verhoeff on the serve. The Canadians also showed a smart finishing, varying the pace of the ball. A few tremendous defensive lunges, and the ability to keep errors at a minimum, Canadians won the set, 25-13.
"It was a nice game by Canada, but it is hard to find explanations for our bad start to the game, getting problems in easy situations," said Finland's coach Tuomas Sammelvuo. "Canada was passing our serves very well, an amazing side out. And we got blocked by the center, one on one. Our side out cannot be like this, without being better there, it is difficult to play."
Finland hung on in the second set winning 25-22, with spikers Mikko Oivanen and Urpo Sivula picking up their game. Soonias hit well from the right outside position, but after Canada led 16-14 at the second technical time out Finland started getting blocking points and more Canadian blocks.
In the third set, Canada regrouped to lead 8-4 and 16-13 at the technical time-outs and held off Finland to take a 2-1 lead, with the skillful Soonias finishing the set with two delightful open-hand tips delivered with feathery touch just over the net cord, Canada taking the set 25-21.
After trailing 5-4, Canada brought the victory home in a secure fashion, winning the fourth 25-20.
The two teams face each other again on Saturday at 11:30 a.m. and will be carried live on on Sportsnet East, Ontario, West and Pacific (National) and Tape delayed on Sportsnet One @ 5 p.m.
Canada's World League roster for matches June 28-29 in Tampere, Finland and July 6-7 in Osaka, Japan.
Players: Dustin Schneider, Brandon, Man.; Josh Howatson, Victoria; Louis-Pierre Mainville, Notre-Dame-de-l'Ile Perrot, Que.; Dallas Soonias, Red Deer, Alta.; Blair Bann, Edmonton; Fred Winters, Victoria; Gord Perrin, Creston, B.C.; Toon Van Lankvelt, River, Man.; Dan Lewis, Oakville, Ont.; Jason Derocco, East St. Paul, Man.; Rudy Verhoeff, Calgary; Justin Duff, Winnipeg; Adam Simac, Ottawa; Graham Vigrass, Calgary.
Head coach: Glenn Hoag, Gatineau, Que.
Assistant coach: Vincent Pichette, Gatineau, Que.
Team manager : Julien Boucher, Quebec City
Statistician : Murat Haktanir
Therapist: Mathieu Séguin
www.volleyball.ca and www.fivb.org


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Microsoft's Business division, which manages the company's Office cash cow, recorded a 5% revenue bump in the first quarter over the same period in 2012, an increase driven by a surge in enterprises signing long-term licensing agreements.
Office 365, Microsoft's expanded subscription program that it's promoted for both businesses and consumers -- and on which the company is pinning plans to drive future income -- will account for about 4% of the division's revenue for the fiscal year, Microsoft said.
Revenue for the Microsoft Business Division (MBD) in the first quarter was $6.1 billion, 5% above 2012's first quarter when adjustments for a free Office upgrade program were excluded.
That contrasted with a flat quarter, year-over-year, for the Windows Division, which was harder hit by a serious slump in PC sales.
MBD's revenue boost stemmed from sales to businesses, which were up 10% compared to last year, said Chris Suh, general manager of investor relations, during an earning call last week. "[That was] driven by 16% growth in multi-year licensing," Suh said.
Microsoft has long relied on licensing deals struck with enterprises for the bulk of its Office revenue. Companies not only buy those licenses, but also sign up for, and pay extra for, Software Assurance, an annuity-like program that gives customers the right to future upgrades.
Recently, however, Microsoft has pitched Office 365 as an alternative, promoting the subscription plans' five-installs-per-user of Office 2103, and other benefits, to tempt customers into abandoning the traditional "perpetual" licenses -- those paid for once, then used as long as desired -- for the rent-not-buy programs.
Business customers pay between $12.50 and $20 per month per user -- or between $150 and $240 per year per user -- for Office 365. If a subscription expires, the locally-installed Office 2013 retreats to a reduced mode that won't let users create new documents or edit existing ones.
Last week, Peter Klein, Microsoft's outgoing CFO, stressed Office 365's importance to Microsoft's revenue strategy and touted its success.
"This quarter was our strongest ever [for Office 365], with net seat additions up five times over the prior year," Klein said. "One in four of our enterprise customers now has Office 365, and the business is on a $1 billion annual revenue run rate."
Those figures sounded impressive on the surface.
But Klein's comment that a quarter of Microsoft's enterprise customers had signed up for Office 365 does not mean that 25% of all Office licenses sold to businesses were, in fact, paid for by subscription.
As Wes Miller, an analyst with Directions on Microsoft, noted in an interview last week, few enterprises are wholly adopting Office 365's new payment structure. Instead, the bulk of companies are -- and will for some time -- rely on a hybrid approach where they purchase most Office licenses outright and subscribe to Office 365 for the remainder.
Nor does the $1 billion annual revenue from Office 365 account for a significant portion of MBD sales.
Over the last four quarters -- from April 1, 2012 to March 31, 2013 -- MBD revenue was $23.8 billion. Using that number, $1 billion from Office 365 would represent 4.2% of the total.
Still, Klein highlighted Microsoft's hopes for Office 365, even as he warned Wall Street analysts it would impact revenue in the short term.
"We expect to grow our customer base, increase customer satisfaction via continuous updates, and reduce piracy," said Klein, who added that as time goes on, Microsoft's costs for supporting the subscription services would decline. "We expect our transactional customers to increasingly transition to the cloud with Office 365."
However, that will affect the bottom line, at least in the short term, he acknowledged.
Rather than book the revenue when the subscription is sold -- as it currently does with perpetual licenses -- Microsoft will defer part of the revenue until successive quarters.
"In the short term, you'll be deferring revenues that were not in a subscription, and would have been recognized immediately," Klein told the analysts. "And as the subscription business is growing, you'll see that impact growing, but over time, what you'll get is what looks like an annuity revenue stream that's more predictable."
In other words, if perpetual-license customers switch to Office 365, per-quarter revenue will decline. Total revenue over the life of a subscription will increase, Klein said, driven by "higher customer satisfaction and probably higher retention rates going forward."
But MBD revenue is still tied to Windows, and in some cases, to PC sales.
Microsoft has thus far declined to offer Office for non-Windows tablets, which make up the vast bulk of the market. Some analysts have criticized the company for what they see as a short-sighted strategy to use Office to promote sales of Windows tablets, PC-to-tablet convertible devices and hybrids, such as the Surface Pro.
Microsoft did not mention any plan to bring Office to competing mobile operating systems such as Apple's iOS and Google's Android.
Office sales to consumers and small businesses, who purchase Office on a per-copy basis -- Microsoft calls that "transactional" -- were down last quarter, Microsoft said, because of the decline in PC sales. IDC pegged the contraction at 14% year-over-year, while rival research firm Gartner said it was a slightly-less-severe 11% drop.
For the first quarter, Office revenue derived from consumers was "roughly in line with the consumer PC market," said Suh, meaning that it was down by double digits from the year before.
The same is expected this quarter, Klein added. "Transactional revenue, which is the remaining 40% of the division total, should be in line with the x86 PC market," he said, referring to the quarter that ends June 30, also the end of Microsoft's fiscal year 2013.
MBD accounted for 31% of Microsoft's total revenue for the quarter, the most by any single division. Its operating income, or pre-tax profit, of $4.1 billion was also the most of any division, and was up 8% from the same period the year before.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+ or subscribe to Gregg's RSS feed. His email address is firstname.lastname@example.com.
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The Specials programs focus on projects by artists and curators who have some kind of connection to the Museum's programming and the MACBA Collection. As a means of documenting the MACBA Collection, the FONS ÀUDIO series contextualises works in the Collection through conversations with the artists. At the same time, "Taking to the Streets. An audiotour through Barcelona's underground scene of the 1970s" takes up one of the projects produced as part of the Research Workshop within the MACBA Independent Studies Program (PEI).
This section also features an in-depth interview with John Baldessari, two musical selections by Armando Andrade Tudela, two Specials related to the work of John Cage, a long, humorous look at certain of modernity's "guilty pleasures" by Kenneth Goldsmith, the radio works of Juan Muñoz, a monograph on the Tropicália movement and collaborations with Asier Mendizabal, and Serge Guilbaut.
We talk to Efraín Foglia, founding member of guifi.net and researcher, teacher, and designer of physical and digital interaction platforms, about the challenges of the XRCB project and about how radio is spilling over into the digital world. And we do so from the perspective of our context, honing in on specific instances of radio activism and experimentation: from the struggles for telecommunication infrastructure, free radio, and FM advocacy to community radio stations in Latin America, by way of digital communities and the internet radio boom.
We talk with Lucía Piedra Galarraga, Diego Falconí Travez and Karo Moret from the Study Group on Afro/Black Ideas, Practices, and Activisms about altars, ekekos, nefandos, Saint Barbara, and Valdivia's Siamese twins. They turn their attention to the politics of hair, talk about sugar as the star product plying the Caribbean routes, and acknowledge the usefulness of ashes in proving the extermination of the ancient Andean sodomite communities.
In FONS ÀUDIO #49, Peter Downsbrough takes his works from the MACBA Collection as a springboard to talk about a relationship with photography spanning almost half a century, and about how it fits into the jigsaw puzzle of techniques and disciplines that make up his artistic vocabulary. We talk about space, cities, invisible lines, and the critical attitude that runs subtly through his practice.
This project by the researcher and curator Marta Echaves is structured as a web of complementary, interconnected narratives that reconstruct the silenced history of a generation marked by heroin and AIDS in post-dictatorship Spain.
Lithium mines, Trotskyist sects, black boxes, planetary exodus, augmented architecture, a city as big as the entire planet Earth, the mythology of Area 51. McKenzie Wark, Liam Young and Mette Edvardsen explore these and other ideas in an attempt to think about space as more than just a medium. Space as object.
Media studies expert Matthew Fuller talks about the origins and legacy of pirate radio culture in London, focusing on this fertile period of DIY resurgence, when radio resumed a prominent role in a scene hungry for alternative channels before the arrival of the internet.
Things that are more than things: frozen embodiments of social relations, petrifications of desires and energies, replicas disguised as everyday objects. Images, microwave, post-its, money, inhalers, cheese. We speak with Hito Steyerl, Helen Hester and Roula Partheniou of these and other ideas. Because things are never quite the way they seem.
In 1953, after attending the first Swedish Radio and Fylkingen Society electronic music concert with Pierre Henry and Pierre Schaeffer, Swedish artist Öyvind Fahlström wrote a manifesto for concrete poetry. More than a decade later, the Swedish Radio broadcasted his pioneer radio piece "Fåglar I Sverige (Birds in Sweden)". In the decades that followed, the complexity and broad spectrum of productions coming out of the Elektronmusikstudion (EMS), founded by Karl Birger in 1964, made it a hub for artists. But while the text-sound scene was in and out of the Sound Workshop, Knut Wiggen, the first director of the EMS, channelled his energy into the futuristic dream of creating a world-class computer music studio for experts and scholars.
In FONS ÀUDIO #48, Akram Zaatari contextualises his work 'Nature morte', which is part of the MACBA Collection. This film was produced for the 2008 exhibition 'Les Inquiets – 5 artistes sous la pression de la guerre' at the Centre Georges Pompidou in Paris, which explored the war in the Middle East and its representations.
In FONS ÀUDIO #47, Andrea Fraser comments the work 'Little Frank and His Carp', in the MACBA Collection, which registerd her performance in the atrium of the Guggenheim Museum Bilbao in 2001. Recorded by five hidden cameras, 'Little Frank and His Carp' follows the artist's movements from different angles and shows the changes in attitude and emotion generated by the male voice of the audio guide.
Pirate radio became one of the protagonists and main motifs of the narrative thread of Lizzie Borden's 'Born in Flames'. In this short excerpt, the cult and self-taught filmmaker Lizzie Borden shares the various reasons that led her to take an interest in the phenomenon of European free radio, and how it helped her to connect the various agendas of this cult film.
Independent publishing is experiencing a boom in the art world. Before the bubble bursts, we speak to Kit Hammonds and Bernhard Cella about the boom, the recovery of supposedly obsolete printing techniques, the risk-aversion of institutional art collections, about professionalisation and about digital generation.
SPA Rogelio López Cuenca looks back at some of the key aspects that led to the creation of three works now in the MACBA Collection: 'No (W) here Postcards' (1998), 'Beaux Arts' (1992), and 'Musée Élan' (1989).
Meireles has the ability to materialise philosophical ideas through small gestures and a great economy of means. His processes are simple, owing to his propensity to not complicate things. In FONS ÀUDIO #45 Cildo Meireles talks about his works in the MACBA Collection.
Malcolm Le Grice talks about his 1970 work "Berlin Horse", which is part of the MACBA Collection and moves on to expanded cinema, materialist structuralism, latency, suspense, and the representation of time in his work.
Mircea Cantor talks about his work 'Chaplet' (2007), about the impact of borders and the society of control, and about the poetic resonance of tracks, materials, and other physical traces.
SPA Carlos Garaicoa talks about his education in Cuba, about the pressing need to move beyond post-colonial narratives, about his cultural activism, and about 'Yo no quiero ver más a mis vecinos' ('I Don't Want to See My Neighbours Any More'), which forms part of the MACBA Collection.
In FONS AUDIO #41 Adrian Melis talks about contemporary Cuban art, about his formative years in Tania Brughera's Cátedra de Arte Conducta, about the usefulness of art, and about production systems, consumer goods, dreams, and paradoxes.
Martí Anson is an artist of multiple registers who extends and redefines, through his works, the limits of the exhibition space, the possibilities of artistic reception and the status of the artist. In FONS AUDIO #40 Martí Anson tells us about his childhood summers in La Garrotxa, his formative years, the art public, the limits of the museum and the transfers between reality and fiction.
Iván Argote is a multifaceted artist who uses media such as video, photography, sculpture, performance, and installation to question the notion of heritage, and tests the events that govern our social, political, and private contexts. In FONS AUDIO #39 Iván talks about the family as a small social unit, about pranks or 'pilatunas' and caresses, about a change of scale as a critical tool, and about the archaeological remains that we carry around within us.
Dora García works on projects that tend towards infinite growth, resorting to practices such as invisible theatre, footnotes, and serendipitous exploration. In FONS AUDIO #38, she talks about her projects, her working methods, and the countless historical transfers between psychoanalysis and literature.
Manolo Laguillo is a photographer, essayist and professor of photography in the Fine Arts Faculty, Universitat de Barcelona. His stark, deserted urban representations illustrate processes of change in the contemporary metropolis. In FONS AUDIO #37 Manolo Laguillo talks about his methods of working with large format cameras, about his walks in the city outskirts, about puddles, asphalt and ruins, about the qualities of colour and black and white, the sensuality of prints on paper, and the links between music and photography.
The slippery materiality of untraceable objects: from the arsenic poisoning the wells of Bangladesh as told by Nabil Ahmed, to Arie Altena's account of the superstition surrounding the Kola Superdeep Borehole in Russia, or the bizarre biology of the vampire squid from hell in a passage of Vilém Flusser's 'Vampyroteuthis Infernalis' read by AGF.
Through a series of practices designed to examine all the folds and psychological strata of the real, Matt Mullican circles around notions such as virtuality, cosmology, subjectivity, and the idea of a memory theatre. In FONS AUDIO #36 he tells us about life on the other side of the mirror, explains different ways of handling a corpse, and talks about the mind's endless capacity to create imaginary or parallel worlds.
Patricia Dauder creates essential structures as a result of long-term work processes that allow her to set up a fluctuating dialogue between observation of the physical world, experimentation with matter, and the analysis of systems of representation. In FONS AUDIO #35 Patricia Dauder uses the work Model #1 as a springboard into her creative process and into aspects such as travelling, ruins, colours, textures, and other interests that shape her cosmologies.
Daniela Ortiz and Xose Quiroga carry out artistic research and actions at points where colonial narratives collide with migration control systems and with the consensus that underpins the nation state. In Fons #34, Daniela talks about the duo's working processes, about different ways of spreading hidden knowledge, and about the nomenclature of the colonial monuments that populate the city.
In his exploration of the speculative traces of comics as a cultural form, Francesc Ruiz calls up notions such as détournement, desire, fan culture, window, vignette, and counter-history. In FONS AUDIO #33 he talks about his projects, about the ideological aspects implicit in newsstand displays, and about how comics can reorganise the way a city is used.
Artist, critic and curator Jorge Ribalta talks about his working processes, about the intersections between artistic and social practices, and about the links between creation, pleasure, and knowledge.
Alfons Borrell is one of the greatest exponents of Catalan abstract painting. He has gradually established a solid and highly expressive body of work of great intensity. His painting is a unique case in the artistic movements that shaped Catalan modernity in the second half of the twentieth century. In FONS AUDIO #31 Alfons Borrell takes us on a personal journey through his painting career, as he shares his ideas on art and life, memory and memories, nature and landscape.
Anthropologist Martin Holbraad and artist and curator Quim Pujol discuss monsters, otherness, hybrids, agency and fetish.
Using ephemeral materials, Carlos Bunga addresses a galaxy of complex notions such as fragility, transience, mutation, and accident. In FONS AUDIO #30 he talks about his early video essays, about how his working process occurs, and about the imminent transitoriness of all architecture.
Sergi Aguilar talks about his initial steps in the field of jewellery and about postmodernism in Spain during the eighties, and offers us an overview of his artistic career and his working methods through an analysis of his works in the MACBA Collection.
David Crowley looks at Oskar Hansen's links to the twentieth-century Polish electroacoustic scene, and the role of the experimental radio studio in Warsaw at the time.
Joan Fontcuberta talks about his formative years, about the processes by which photography is incorporated into the art world, about post-photography, and about his works in the MACBA Collection.
RADIOACTIVITY looks into two seminal free radio stations – Radio Alice in Bologna and Radio Tomate in Paris – as singular case studies in which self-management, decentralised organisation and DIY coincide. The mini-series is an introduction to the free radio movement that sprung up in several countries in the seventies as a way of giving voice to actors who were outside the media establishment: an alternative to the dominant narrative that can also be seen as precursor of the horizontal rhizome structure of digital networks.
RADIOACTIVITY looks into two seminal free radio stations – Radio Alice in Bologna and Radio Tomate in Paris – as singular case studies in which self-management, decentralised organisation and DIY coincide. The mini-series is an introduction to the free radio movement that sprung up in several countries in the seventies as a way of giving voice to actors who were outside the media establishment: an alternative to the dominant narrative that can also be seen as precursor of the horizontal rhizome structure of digital networks.
Lawrence Abu Hamdan explores into the contemporary politics of listening and the role of the voice in law.
Jordi Colomer ponders the uses of writing, architecture and representation, and takes us through his works in the MACBA Collection.
Cuts, folds, scales, sound objects, charts, chimeras. Artists Erick Beltrán and Florian Hecker discuss different theories about objects in relation to their respective artistic practices.
Francesc Abad takes us on a tour spanning the last four decades of Spanish and Catalan art, through an analysis of his works in the MACBA Collection.
To coincide with the exhibition 'Before Our Eyes', Javier Calvo and Victor Nubla have created a piece based on Brion Gyin's Dream Machine.
Eulàlia Valldosera talks about the early stages of her career, about her use of light, her status as a woman, her creative processes, and about some of her works in the MACBA Collection.
Overwhelmed by the institutionalised discourse of politics and economists, we invite artists, philosophers, researchers and poets to share their ideas about what is happening to us, to comment on the positive and negative implications of this structural crisis, and to imagine an uncertain future.
Antoni Abad charts a course that begins with his early sculptural works and ends with his current community-based mobile communication projects, by way of his video installations and net.art.
Oriol Vilanova works with materials from flea markets: postcards, books and other documents which he collects, sorts and recomposes to create new mental journeys.
The photographs of Xavier Ribas analyse processes of transformation of contemporary metropolises, and the ways of life and habitability that these changes bring about.
OBJECTHOOD is a series of podcasts about new perspectives on the role of the object in contemporary art and philosophy. The first interviews in this series were conducted during the seminar "Expanded Choreography. Situations, Movements, Objects...", which took place at the MACBA in March 2012.
Born in Salt Lake City but based in Paris, Eric Baudelaire uses various formats to explore politically-charged historical events and documents. In FONS ÀUDIO #21 he discusses the background and context of the ideas and procedures behind 'The Anabasis of May and Fusako Shigenobu, Masao Adachi, and 27 Years Without Images'.
Presented in the galleries of the Museum on 23 February 2013 within the programme Experience MACBA, 'Cascando. Variations for another dramatic piece' is part of a radio play by Samuel Beckett, adapted and produced by Joan Morey.
Sandra Balsells has spent more than twenty years using her camera to document and denounce the impact that military, natural and social catastrophes have on people. She practices a humanist, combative, poetic photojournalism that lays bare the conflicts of our time, offering us images with which to construct critical discourses and organise our visual memory.
Overwhelmed by the institutionalised discourse of politics and economists, we invite artists, philosophers, researchers and poets to share their ideas about what is happening to us, to comment on the positive and negative implications of this structural crisis, and to imagine an uncertain future.
Part avant-garde artist and part activist, Eulàlia Grau is considered to be one of the most combative voices of a generation that fought for a profound change of values during the final years of Franco's dictatorship and the early years of the Transition. Using images taken from the media, the artist draws attention to the perversions and injustices of the capitalist system and its mechanisms of control, repression and persistence.
In his work, Mexican artist Erick Beltrán reflects on the ways in which information is legitimised by manipulating and using discourses from published material.
Overwhelmed by the institutionalised discourse of politics and economists, we invite artists, philosophers, researchers and poets to share their ideas about what is happening to us, to comment on the positive and negative implications of this structural crisis, and to imagine an uncertain future.
Overwhelmed by the institutionalised discourse of politics and economists, we invite artists, philosophers, researchers and poets to share their ideas about what is happening to us, to comment on the positive and negative implications of this structural crisis, and to imagine an uncertain future.
The ICSID in Eivissa was much more than an ordinary congress. It was an experience of socialisation that changed the artistic, intellectual and behavioural mindsets of a whole generation of creative workers. In the words of the critic Daniel Giralt-Miracle, what we saw at the ICSID was "the burial of Noucentisme and the birth of the design generation."
Judith Barry's installations can be considered to be an intersection of different disciplines (architecture, sculpture, film, video, performance) forged in the seventies when postmodern theories first arrived on the art scene. A substantial part of Barry's work, which is closely linked to feminism, revolves around issues of gender identity and the relationship between individuals and the urban environment.
"UTOPIA IS POSSIBLE. ICSID. EIVISSA, 1971" is a three-part miniseries based on the research carried out for the exhibition of the same name. It brings together the testimonies of some of the participants who took part in the 7th Congress of the International Council of Societies of Industrial Design (ICSID), in an ensemble portrait of this collective experience.
"UTOPIA IS POSSIBLE. ICSID. EIVISSA, 1971" is a three-part miniseries based on the research carried out for the exhibition of the same name. It brings together the testimonies of some of the participants who took part in the 7th Congress of the International Council of Societies of Industrial Design (ICSID), in an ensemble portrait of this collective experience.
Perejaume has a long-standing fascination with the shamanic power of mimesis. And writing, artistic practice and endless walks through his natural surroundings have been the means by which the artist has shaped his personal landscape narratives, which lie somewhere between figuration, imagination and theoretical reflection.
From obsessive classifications to anti-paintings, from a constant probing of the role of the spectator to imperceptible modifications, Ignasi Aballí's work is both hermetic and accessible. A delicate balance between concept and form that draws inspiration from everyday life, literature and film in order to talk about absences, filters, fictions and limits.
The work of the Catalan composer Josep Maria Mestres Quadreny is an interesting example of an effort to break traditional moulds through an aesthetic and methodological approach, which places him at the vanguard of new music in Europe during the second half of the twentieth century.
Àngels Ribé creates works in which space, nature and the body become the articulating elements of a poetics of fragility based on de-emphasising the artistic object, the use of unconventional materials, and a defense of the ephemeral.
Kristin Oppenheim employs the dramatic properties of her own voice to articulate sound and visual installations that immerse the spectator in hypnotic environments replete with potential narratives. In FONS AUDIO #12, Oppenheim gives us some tips for approaching her installation 'Hey Joe' (1996), which is part of the MACBA Collection.
The work of Antoni Muntadas is an exhaustive study of communication processes and their numerous implications for society.
The work of Ibon Aranberri (Itziar-Deba, Guipúzcoa, 1969) explores the connections between nature and culture, and draws attention to the ideological abuses of the land by those in power at any given time.
The work of Rita McBride (Des Moines, Iowa, United States, 1969) is situated on the hybrid territory between sculpture, architecture and industrial design. Starting with the critical appropriation of everyday objects, the artist creates enigmatic pieces that force us to question the nature of the symbols on which our culture is based.
Pep Duran addresses an active viewer-actor who is willing to walk through his works bestowing on them personal, non-transferible meanings. A passionate collector of objects, his artistic production is inextricably linked with the use of materials that are discarded or found in containers.
By means of films, texts, sounds, photographs, paintings and other materials, The Otolith Group explores the nature of perception and analyses the role played by documents and images in the creation of archives in the post-colonial world.
Pere Portabella (1929) has done significant work on renewing the codes of film language since the 1960s in his dual role as director and producer.
In this show, we treat visual works as if they're audio and see what happens. In most cases, we discover that the sounds emanating from the visual works can stand on their own as great listening experiences.
Benet Rossell is difficult to classify, because he constantly invents new approaches. He uses multiple forms and distorts formats in order to infuse them with new potential: drawing becomes text, writing triggers action, film becomes poetic musings around time.
When television collides with audio arts, a new and disconcerting soundtrack emerges, one that can only have been a product of artists swiping, sampling, détourning, recycling, remixing, and mashing-up sources emanating from the television. This show rescues ten works, inspired by and taken from TV.
Jef Cornelis is one of the pioneers of research into the language of television and its relationship to video art, documentary and the reading of history from the present, and also of the analysis of what it means to make a film.
Although Gil J Wolman's seminal sound work has been largely overlooked, it was a precursor of sound poetry and is one of the key elements of Lettrist poetry. This radio show reconstructs the link between Lettrism, sound poetry, and the work of some isolated but fundamental figures.
This audiotour will take us to some of the key places where people gathered, discussed and engaged in independent, collective production during the seventies.
Narkevičius explores the perception of history and the mechanisms that transform it through utopias or ideologies. He focuses on the personal and individual, often structuring his work around forgotten or repressed testimonies and stories.
"Ombres del progrés" (Shadows of Progress) presents a selection of music that played an important role in Armando Andrade Tudela's journey to Marcahuasi, where he made a film named after this strange place.
"Ombres del progrés" (Shadows of Progress) presents a selection of music that played an important role in Armando Andrade Tudela's journey to Marcahuasi, where he made a film named after this strange place.
In his work, Armando Andrade Tudela (1975, Lima, Peru) explores concepts relating to modernity and the feeling for history.
This program surveys the work and career of John Cage in order to explore and learn more about his special relationship to radio, either as an instrument or as a means of communicating his ideas and transmitting his work.
John Baldessari reviews some key aspects of his approach to art. A look at his relationship to film, language and linguistics, and how the development of photographic reproduction techniques has affected his work.
The oeuvre of Esther Ferrer (San Sebastián, 1937) is characterized by a methodic minimalism, in which quotidian objects and her own body become the main elements in her work.
To complement the exhibition "The Anarchy of Silence. John Cage and Experimental Art" and "Ray Johnson. Please Add to & Return", this programme documents the Fluxus movement, an international network of artists which emerged in New York in the early 1960s.
This program is an audio companion to the exhibition "The Malady of Writing. A project on text and speculative imagination" that presents a pleasurable, humorous and fun version of modernism.
Often reduced to a kind of "psychedelia Made in Brazil", Tropicália was actually a reinvention of Brazilian popular music, which was able to encompass elements from the local scene and beyond, modern styles and traditional music, with all the contradictions that this implies. Curated by Raül G. Pratginestós.
Muñoz went back to patents he had found during the days he'd spent reading at the New York Public Library. The texts of the patents talk about materials and construction techniques and forms that can prevent echo inside built spaces.
Of all the works produced by Muñoz, "Will it Be a Likeness" is probably the most theatrical and less musical.
This program deals with card tricks, which are old favorites on magicians' repertoires but also used on the streets.
In "Building for Music", Juan Muñoz, in collaboration with Alberto Iglesias, examines the ways in which architecture influences music and composition.
This project by Asier Mendizabal runs through hymns, marches, choirs and "charanga", revealing unexpected results and relationships.
A program directed and conducted by serge Guilbaut in relation with the exhibition "Be bomb" with the Be-Bop, the swing and the jazz.
A program directed and conducted by serge Guilbaut in relation with the exhibition "Be bomb" with the Be-Bop, el swing and the jazz.
A program directed and conducted by serge Guilbaut in relation with the exhibition "Be bomb" with the Be-Bop, el swing and the jazz.