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Résultats de recherche
Models of Economic Growth and DevelopmentCollection
Creator: Segerstrom, Paul Stephen, 1957- Series: Economic growth and development Abstract:
This paper develops a dynamic general equilibrium model of economic growth. The model has a steady state equilibrium in which some firms devote resources to discovering qualitatively improved products and other firms devote resources to copying these products. Rates of both innovation and imitation are endogenously determined based on the outcomes of R&D races between firms. Innovation subsidies are shown to unambiguously promote economic growth. Welfare is only enhanced however if the steady state intensity of innovative effort exceeds a critical level.
Assujettir: O41 - One, Two, and Multisector Growth Models and O31 - Technological change ; Research and development - Innovation and invention : Processes and incentives
Creator: Laitner, John Series: Productivity and the industrial revolution Abstract:
This paper presents a model in which a country's average propensity to save tends to rise endogenously over time. The paper uses a two-sector neoclassical framework to model the transition from agriculture to manufacturing which typically accompanies economic development. Key assumptions are that only the agricultural sector uses land and a simple version of Engel's law. When a country's income per capita is low, agricultural consumption is important; consequently, land is valuable and capital gains on it may account for most wealth accumulation, making the NIPA APS appear low. If exogenous technological progress raises incomes over time, Engel's law shifts demand to manufactured goods. Then land's importance in portfolios relative to reproducible capital diminishes and the measured average propensity to save can rise.
Mot-clé: Growth, Manufacturing, and Economic growth Assujettir: O41 - One, Two, and Multisector Growth Models and O14 - Economic development - Industrialization ; Manufacturing and service industries ; Choice of technology
Creator: Rivera-Batiz, Luis and Romer, Paul Michael, 1955- Series: Modeling North American economic integration Abstract:
In a world with two similar, developed economies, economic integration can cause a permanent increase in the worldwide rate of growth. Starting from a position of isolations, closer integration can be achieved by increasing trade in goods or by increasing flows of ideas. We consider two models with different specifications of the research and development sector that is the source of growth. Either form of integration can increase the long-run rate of growth if it encourages the worldwide exploitation of increasing returns to scale in the research and development sector.
Assujettir: F15 - Economic Integration, F43 - Economic Growth of Open Economies, and O41 - One, Two, and Multisector Growth Models
Creator: Goodfriend, Marvin and McDermott, John H. Series: Economic growth and development Abstract:
We explain how a long period of slow pre-industrial development triggers an Industrial Revolution that leads to modern balanced growth. Development in the preindustrial period is driven by increasing returns to specialization made possible by a growing population. Increasing access to specialized intermediate goods eventually makes fundamental technological innovation possible. Innovation initiates the Industrial Revolution, after which productivity grows endogenously regardless of population growth. Industrialization reconciles the crucial role of population early on with its weak relation to per capita product in developed economies. Faster population growth speeds early development, though if it results from a highly productive primitive technology, the consequences for development are ambiguous.
Mot-clé: Growth and Industrial Revolution Assujettir: O11 - Economic development - Macroeconomic analyses of economic development and N10 - Macroeconomics and monetary economics ; Growth and fluctuations - General, international, or comparative
Creator: Gomme, Paul, 1961- Series: Economic growth and development Abstract:
Results in Lucas (1987) suggest that if public policy can affect the growth rate of the economy, the welfare implications of alternative policies will be large. In this paper, a stochastic, dynamic general equilibrium model with endogenous growth and money is examined. In this setting, inflation lowers growth through its effect on the return to work. However, the welfare costs of higher inflation are extremely modest.
Assujettir: E31 - Prices, business fluctuations, and cycles - Price level ; Inflation ; Deflation and O42 - Economic growth and aggregate productivity - Monetary growth models
Creator: Bertola, Giuseppe Series: Economic growth and development Abstract:
This paper proposes a model of diversifiable uncertainty, irreversible investment decisions, and endogenous growth. The detailed microeconomic structure of the model makes it possible to study the. general equilibrium effects of obstacles to labor mobility, due to institutional as well as technological features of the economy. Labor mobility costs reduce private returns to investment, and the resulting slower rate of endogenous growth unambiguously lowers a representative individual's welfare. Turnover costs can have positive effects on full employment equilibrium wages when all external effects are disregarded: this may help explain why policy and institutions often tend to decrease labor mobility in reality, rather than to enhance it. Lower flexibility, however, reduces the growth rate of wages in endogenous growth equilibrium, with negative welfare effects even for agents who own only labor.
Assujettir: E25 - Aggregate Factor Income Distribution, E24 - Macroeconomics : Consumption, saving, production, employment, and investment - Employment ; Unemployment ; Wages ; Intergenerational income distribution ; Aggregate human capital, and O41 - One, Two, and Multisector Growth Models
Creator: Chari, V. V. and Hopenhayn, Hugo Andres Series: Models of economic growth and development Abstract:
We present a model of vintage human capital. The economy exhibits exogenous deterministic technological change. Technology requires skills that are specific to the vintage. A stationary competitive equilibrium is defined and shown to exist and be unique, as well as Pareto optimal. The stationary equilibrium is characterized by an endogenous distribution of skilled workers across vintages. The distribution is shown to be single peaked, and under general conditions there is a lag between the time when a technology appears and the peak of its usage, what is known as diffusion. An increase in the rate of exogenous technological charge shirts the distribution of human capital to more recent vintages and increases the relative wage of the unskilled workers in each vintage.
Assujettir: O41 - One, Two, and Multisector Growth Models, J24 - Human Capital; Skills; Occupational Choice; Labor Productivity, and O31 - Innovation and Invention: Processes and Incentives
Creator: Backus, David, Kehoe, Patrick J., and Kehoe, Timothy Jerome, 1953- Series: Modeling North American economic integration Abstract:
We look for the scale effects on growth predicted by some theories of trade and growth based on dynamic returns to scale at the national or industry level. The increasing returns can arise from learning by doing, investment in human capital, research and development, or development of new products. We find some evidence of a relation between growth rates and the measures of scale implied by the learning by doing theory, especially total manufacturing. With respect to human capital, there is some evidence of a relation between growth rates and per capita measures of inputs into the human capital accumulation process, but little evidence of a relation with the scale of inputs. There is also little evidence that growth rates are related to measures of inputs into R&D. We find, however, that growth rates are related to measures of intra-industry trade, particularly when we control for scale of industry.
Mot-clé: External effects, Intra-industry trade, Specialization indexes, Increasing returns to scale, Learning by doing, Research and development, Human capital, and International trade Assujettir: F43 - Economic Growth of Open Economies and O41 - One, Two, and Multisector Growth Models
Creator: Roberds, William Series: Economic growth and development Mot-clé: Cash-in-advance, Fiat money, and Transactions Assujettir: E40 - Money and Interest Rates: General
Creator: Benhabib, Jess, 1948- and Rustichini, Aldo Series: Economic growth and development Abstract:
In this paper we study the relationship between wealth, income distribution and growth in a game-theoretic context in which property rights are not completely enforcable. We consider equilibrium paths of accumulation which yield players utilities that are at least as high as those that they could obtain by appropriating higher consumption at the present and suffering retaliation later on. We focus on those subgame perfect equilibria which are constrained Pareto-efficient (second best). In this set of equilibria we study how the level of wealth affects growth. In particular we consider cases which produce classical traps (with standard concave technologies): growth may not be possible from low levels of wealth because of incentive constraints while policies (sometimes even first-best policies) that lead to growth are sustainable as equilibria from high levels of wealth. We also study cases which we classify as the "Mancur Olson" type: first best policies are used at low levels of wealth along these constrained Pareto efficient equilibria, but first best policies are not sustainable at higher levels of wealth where growth slows down. We also consider the unequal weighting of players to ace the subgame perfect equiliria on the constrained Pareto frontier. We explore the relation between sustainable growth rates and the level of inequality in the distribution of income.
Mot-clé: Economic growth, Conflict, and Equilibria Assujettir: D74 - Conflict; Conflict Resolution; Alliances and O41 - One, Two, and Multisector Growth Models
Some preliminary evidence on the relationship between regional consumption growth and income growth : data from 49 states of the United States 1929-1986
Creator: Parente, Stephen L. and Prescott, Edward C. Series: Economic growth and development Abstract:
Technology change is modeled as the result of decisions of individuals and groups of individuals to adopt more advanced technologies. The structure is calibrated to the U.S. and postwar Japan growth experiences. Using this calibrated structure we explore how large the disparity in the effective tax rates on the returns to adopting technologies must be to account for the huge observed disparity in per capita income across countries. We find that this disparity is not implausibly large.
Assujettir: O33 - Technological change ; Research and development - Technological change : Choices and consequences ; Diffusion processes and O41 - One, Two, and Multisector Growth Models


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Published at Tuesday, August 06th, 2019 - 02:48:58 AM. Patio. By Hector Doisneau.
Plants and flowers have an astounding effect in converting your patio into a more attractive and appealing retreat for a relaxed evening. A beautifully designed and comfortable patio reflects the tastes and aesthetic sense of a homeowner. Patio gardens do not require much space, and can thrive without ample maintenance needs. Patios with some natural light can easily sustain decorative flower plants as well as edible items as vegetables. There are several ways to design your patio with a thriving garden paradise.
Patio furniture that is chosen sensibly adds to the relaxing atmosphere of your patio and can actually be the focus of a calming effect on your senses. This is because there is nothing like a well maintained patio to give you the perfect atmosphere to unwind after a long day at the office.
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1,100m² Warehouse For Sale in Red Hill
Warehouse for sale - Redhill Selling price : R9 350 000 + vat Ideal end user stand alone property Very good power on site Suit...
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Immaculate office and warehouse unit in small complex
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#MPEducation is HERE!
"NEVER STOP LEARNING. NOBODY CAN TAKE AWAY YOUR KNOWLEDGE, AND THAT MAKES YOU INDISPENSABLE IN THIS INDUSTRY." – Bianca Rose
As the OG in Vivid colour for over 40 years we thought it was about time we provided some training. We now offer amazing education across the UK for stylists of all levels of experience. Our colours are still spreading joy across the world and with the release of the Professional only colour range in 2017 we are reaching new heights.
Our most recent class held at the amazing Bad Apple Academy in Wolverhampton was incredible. This facility is the ideal place for The Colour Experience class, full of natural light and fun, bright decor. Steven Austin was the Educator for the day providing all of the students with an amazing understanding of the professional Gel Colour range that he uses every day. Everyone had a fun packed day creating custom colours and learning the top tips for colour application, toning with MP and colour correcting.
The students attending this class had a wide variety of experience levels ranging from those studying Level 2 NVQ to those who have been slaying vivid colour for years! Everyone learns something new in this class and has an amazing opportunity to get all the answers to your questions from a true Manic Panic Pro!
"Highly Informative, and So much fun"
"Steven was very helpful and answered all of my questions"
We are currently booking 2 more dates..
9th April 2018 We will be heading back to Bad Apple Academy for the Vivid Application class. This is a more advanced class for those wanting to learn new application techniques and create amazing looks on your very own training head.
Educator: Steven Austin
Investment: £150
4th June 2018 Manic Panic are headed to Manchester at The Nicky Oliver academy for a Colour Experience Class. Fancy joining us?
Educator : Steven Austin
Investment: £75
All Students attending any MPEducation class will receive A workbook, a 'Sketch & Swatch' Book, a goody bag,
shopping vouchers and money off education vouchers!
Please Call 01579341913 To Book.
These classes fill up fast so please don't hesitate to book if you wish to secure a place.
For the Full List Of Classes & More Info Click HERE!
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Block people from using specific apps or games
You can prevent people from using specific apps or games on your Android TV by setting up a restricted profile.
If you're using a restricted profile, you cannot:
- Access or make purchases in the Google Play Store app
- Use third-party apps that don't use Google sign-in
Set up a restricted profile
- From the Android TV Home screen, scroll up and select Settings .
- If you don't see this option, scroll down.
- Scroll down to "Personal," select Security & Restrictions Restricted Profile Settings.
- Set a PIN. You'll use this to exit the restricted profile.
- Choose which apps the profile can use by selecting Not allowed or Allowed for each app.
- When you're done, on your remote, press Back . From here, you can:
- Use the profile
- Adjust the profile settings
- Delete the profile
Use, edit, or exit a restricted profile
From Android TV's Home screen, scroll up and select Restricted Profile . Note: If you don't see this option, scroll down.
- Use a profile: Choose Enter restricted profile.
- Edit a profile: Choose Settings.
- Exit a profile: Choose Exit restricted profile.
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Who: Moms (ALL Ages and Stages)
Where: Marshall High School
400 Tiger Drive
Marshall, MN 56258
When: Thursday, March 21, 2019
5:00pm - 9:00pm
|Early Bird by 2/25/19
|Regular Price by 3/8/19
|Registration fee includes dinner!
Moms - you deserve a day for yourself! As much as you love being a mom, sometimes it can be overwhelming. At the Moms' Expo, you will be surrounded by women who know what it's like! Join us - we'll give you some tips and insight on how to enjoy this rollercoaster ride called "motherhood"!
|Check-in (Expo itineraries will be distributed, and dinner will be served).
|Keynote Speaker: Kari Loft on It is What YOU MAKE IT!
|Session 1
|Session 2
|Session 3
Register by February 25, 2019: your fee will be discounted AND you will have a better chance of attending your most desired topics! (Upon registration, participants will rank the topics they are most interested in attending. MCS will use the rankings received by February 25th to determine the final schedule of topics).
Call Marshall Community Services at 507-537-6767 with questions or to register.
About the Moms' Expo
Being a mother is one of the most important, rewarding, and challenging jobs that most women will ever have. In addition to all the outside pressures, mothers often have an internal desire to be "perfect" - to have perfect children, a perfect marriage, a perfect home, and often a perfect career.
It's impossible to be "perfect" and to be "everything" to everyone. Children grow up too fast, and as mothers we want to be focusing our energies on the "right" things so we don't miss out on the important moments as our children grow.
The goal of this Moms' Expo is to help mothers of all ages and stages of parenting to enjoy motherhood and everyday life: by finding balance, having realistic expectations of themselves and their children, and living in the moment. What better way to accomplish this than to have local mothers share their experience/knowledge in an informal small group setting- where brainstorming is encouraged as mothers come together and share ideas, tips, etc.
Opportunities to Get Involved
If you want to get involved with the Mom's Expo (whether it is being on the planning committee, volunteering at the event, or being a presenter), please contact Marshall Community Services at 507-537-6767.


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Mentoring & Befriending / Evening Activities
by Enable Ayr & District SCIO ( Social Group, Disability, Lifelong Learning )
Our charity aims to promote the physical & mental welfare and safety of adults (age 16+) with Learning Disabilities to meet their needs and develop their capabilities to integrate into the community with confidence.
Our Mentoring & Befriending Project provides the opportunity to learn and develop eg.
• If you have any issues that you need help with in progressing or a goal that you want to reach – we can provide a mentor!
• If you need somebody in your life to take part in activities that you enjoy
– we can provide a befriender!
There is no formal referral system and we welcome anyone along provided they meet all of the following criteria:
1. You have a Learning Disability
2. Are aged 16 and over and
3. Reside in Ayrshire
Please telephone Christine or Karen on 01292 266 121 for further information or pop in for a chat to discuss how we can best help you.
We also provide Activities for Adults (age 16+) with a Learning Disability:
Tuesday Pool 7:00pm to 9:00pm
Wednesday Disco / Arts & Crafts / IT Support 7:00pm to 9:30pm
Thursday Drama Group 7:30pm to 9:00pm
Friday Swimming 8:00pm to 9:00pm (meet
at Prestwick Baths)
Contact information
Sutherland House, 123 Prestwick Road, Ayr KA8 8NJ
Service areas
North, East & South Ayrshire
Last updated 17 Sep 2018, 4:23 p.m.
Can you help us improve this listing? Give feedback
Contact information
01292 266121
Delivered across
- · East Ayrshire (Local Authority)
- · North Ayrshire (Local Authority)
- · South Ayrshire (Local Authority)
To learn more about service areas.


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Read an overview of the entire poem or a line by line Summary and Analysis.
See a complete list of the characters in Inferno and in-depth analyses of Dante Alighieri and Virgil.
Main Ideas
Here's where you'll find analysis of the poem as a whole, from themes and symbols to key facts.
Find the quotes you need to support your essay, or refresh your memory of the poem by reading these key quotes.
Further Study
Writing Help
Get ready to write your essay on Inferno.


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GTop Group is a team of seasoned experts and professionals with their background in leading edge broadcast media technology coupled with deep knowledge and experience in Cognitive Intelligence technology that differentiates them from anything in public or private security technology.
The founders have designed and led development teams to create and implement state of the art solutions in video and metadata processing for military, intelligence community, broadcast television, corporate and commercial, financial and sports industries. They have built businesses and their management and financial experience is award winning.
The team comes from very diverse backgrounds that include military intelligence, US intelligence, broadcast technology, software product development, business management and finance. They have joined together to create a disruptive, game changing innovative technology to address the challenge in analyzing the vast amount of video and data being collected across many industry sectors to produce actionable information that could predict and prevent hostile events from happening.
They bring a wealth of knowledge in artificial intelligence, cognitive computing, natural language processing, video workflow orchestration, video asset management, video and data fusion, metadata and data governance.


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December 9, 2019
Hello there! We are very excited to tell you about the latest improvements in this maintenance release:
● Customer receipts have been optimised to ensure that age analysis reports are always up to date.
● Added a timer to the Sage One API to omit an error where unique document numbers were being duplicated.
● Multiple files can now be uploaded to the Helpdesk.
We have also fixed the following bugs:
● Fixed an issue where suspension categories weren't filtering correctly in the background.
● Customer data accounts set to suspension –> disabled will now unsuspend at midnight.
● Fixed an issue where the SageOne API returns false positive results when tested.
● Fixed an issue on the credit notes page where the status displayed incorrectly.
Got feedback? We are always working on improving your user experience and would love to hear what you think!Read more
November 1, 2019
Release 2.0.00
November 2019
This Maintenance release contains and introduces new under the hood system updates and improvements.
A number of core systems were upgraded to improve system performance & scalability and to extend the platform lifetime support.
● PHP has been upgraded from version 5.5 to version 7.3 for improved performance and security. The underlying PHP framework has also been upgraded from version 2 to version 3.
● The Apache PHP daemon has been switched from mod_php to PHP-FPM for optimised performance and to introduce multi-threading capability.
● The Ubuntu Operating System and a number of other subsystems were upgraded for security and performance. Ubuntu has been upgraded from version 14.04 to version 18.05 LTS.
● Oracle MySQL 5.5 has been replaced with Percona MySQL 5.7 to increase performance, optimised monitoring and more robust replication.
● Freeradius has been upgraded from version 2 to version 3 to introduce a new level of radius resilience, performance and scalability.
Hotfix 1
08 November 2019
The following improvements were made:
● Added additional logging details in the midnight cron to gain more insight into Suspensions and Cancellations, and roll-over functions.
●Customer VOIP phone line management and details have been streamlined and optimised.
Bug Fixes
● Fixed issue where some Top-up notifications weren't pulling through.
● Fixed issue where trial top-up users could not connect the following day.
● Fixed issue where some processes in the midnight cron were not being completed.
Hotfix 2
28 November 2019
The following improvements were made:
- Improved the auditing function in Cancellations and Suspensions on the customer widget.
Recurring Billing
●In previous versions, only one invoice per customer could be sent out per month. Multiple invoices can now be sent to customers without any recurring entry being billed twice.
● The Remove Billing button now correctly removes all generated and unauthorised invoices.
Read more
October 15, 2019
Release 1.6.04
Included in this Maintenance release are the following improvements and bug fixes:
● Improved the performance of the hotspots summary statistic functions
● VOIP phone line management and details have been streamlined and optimised
● Fixed issue where sometimes the user who created a Helpdesk ticket from within the customer portal was listed as the customer on the Ticket Confirmation Email.
● Added Systems changes to display in the audit trail.
● Moved SageOne API address to latest endpoint
● Improved performance when viewing radius user usage
August 23, 2019
LTE – Coverage Map
New Feature
- Integration to the Cell C Fixed LTE Coverage Map has been introduced to provide customers and agents earlier clarity on whether the service can provided. Read more here.
- The Import Products tool and the Import Customer <-> Radius Links tool are now enabled for use again. A previous system update had caused these to stop functioning correctly, which has now been resolved.
- Fixed the issue with notifications of cancellations going to incorrect customers. This only affected direct cancellations of data accounts and not customer level cancellations.
Sales Workflow – Quotes
- There was an issue identified in which quote statuses were incorrectly getting updated to "Ed" in certain scenarios. The problem was two-fold in that that firstly the database query applied was returning incorrect records and secondly the customer response mode (reject /accept) was not pulling through to the updated status. The result of the fix is that the correct quotes will now be updated with the relevant value of "Rejected" or "Accepted" and existing affected quote statuses have been corrected.
Hotfix 1
- Hardened the function that receives redirect Payment Gateway data.
- Fixed the Phone Usage Graph and Call Log on the customer portal to display data correctly.
August 5, 2019
- The {{total_due}} field was made available for use in the Statement Email Message. This allows the outstanding balance amount to be embedded into the statement email so that customers can quickly determine the amount payable.
Bug Fixes
- A fix has been implemented to enable a customer's invoice type to be changed manually.
Sales Leads
- The GPS Position field was added to the failed leads list. This will allow for the exporting of this information which is used for reporting purposes.
- The ID Number was made available for searching on the Customer list. The ID number can now be used as a search criterion and can also be displayed on the list as required.
Background Jobs
Bug Fixes
- A fix has been implemented to prevent multiple instances of certain background jobs being started under high load scenarios.
Read more
July 4, 2019
- Changes were made to accommodate the latest firmware update (v6.45.1) for Mikrotik routers and the current DataTill Mikrotik API login method.
VoIP Billing Engine
- Fixed issue where, if VoIP is enabled, the total displayed on a PDF invoice and statement was exclusive of VAT.
June 17, 2019
VoIP Billing Engine
New Feature
- We would like to introduce the newest supported version of DataTill's VoIP Billing Engine module, which will also be referred to as VBE.
The link to the guide can be found here: https://www.datatill.com/voip-billing-engine/
- Refined LTE cancellation process by including a cutoff date for processing cancellations.
The link to the blog can be found here: https://www.datatill.com/lte-cancellation-cut-off-periods/
- In-sync filter function improved in order to isolate outdated recurring billing entries.
Mobile App
- When your DataTill is upgraded to version 1.6.00 your mobile app will have the following features.
- Added the ability to list and terminate your own active data sessions
- Various bug fixes
See the following link for more information: https://www.datatill.com/customer-mobile-app-release-notes/
● Changes were made to accommodate the latest firmware update (v6.45.1) for Mikrotik routers and the current DataTill Mikrotik API login method.
● Fixed issue where, if VoIP is enabled, the total displayed on a PDF invoice and statement was exclusive of VAT.
May 3, 2019
Click on the video below to watch the release notes video for 1.5.02.
Bug Fix
- Fixed issue where duplicate emails were being queued and sent from the system.
- Improved the way email responses to leads are displayed on the Messages tab of the Sales Workflow.
Bug Fix
- Fixed issue where Mass Password Reset Tool was inaccessible to users.
Bug fix
- Fixed issue where users were unable to leave Suspension and Cancellation SMS setup fields blank.
- Improved the user experience when selecting to pause an account suspension.
- Improved the Pause Suspension functionality for more efficient processing.
Billing/ Sales
- Added resellers/ sub-accounts to the Monthly Billing Summary report.
- Add the Cancellation Reason and Date to the Billing Statistics Report.
- Improved Reseller Sales Lead performance when changing address details on the lead.
The following improvements have been included in this maintenance release for Hotfix 1.5.02.485
- Improvements
- Added the ability to stop back-ups from FTP'ing. This is to be used for clients that make use of VM and take snapshots.
- Added Active sessions View to Customer Portal
- Added an individual month end method calculation
- Improve IP Pool Allocation and Removing of IP's
- Improved the way disabled/invisible products are displayed on pre-existing pushed invoices when they were visible at the time.
- Improved the usage feedback for LTE users. Now able to view usage between main package, topups, off and on peak.
- Added the ability to pay for prepaid purchases using Snapscan, PayU, and Zapper.
- Add the ability to allow emails with the ".network" suffix to be recognized as valid. For example, firstname.lastname@example.com. Other domain limitations have been improved as well.
- Improved access to the Sales workflow and setup. Users must have Sage One accounting integration enabled to make use of the sales workflow.
- Added new permission to the sales setup to allow users to with sufficient access to close sales leads.
- Added a filter to view sub-accounts by last used radius session on the reseller portal.
Bug Fix
- Added a user interface to set the maximum SMS Topup reply amount allowed.
And a variety of other cosmetic improvements, and performance enhancements.
1.5.01 Maintenance Release
April 12, 2019
The following improvements have been included in this maintenance release:
- Added the ability to consider Soft-Cap Data Packages for Roll-Over when the setting enabled.
- Fixed an issue preventing accounts created in the previous month from being included in rollover calculations
Bug Fixes
- Fixed the incorrect label that intermittently displayed for Hard/Soft Cap on "Total Usage List".
- Fixed the Print button on the Monthly Data Product Summary to open on a new tab when clicked, and launches the printer confirmation box.
- Added the ability to view the report for Unknown Devices on the network, when Netflow is enabled.
For more videos like this, refer to the Read More section of the release notes.
- Added a new tab to set a Highsite Owner per Highsite. This will also display on the Highsite list view.
- Added a separate setting under the Billing Setup to enable the download of the New SagePay Format for debit batches.
- Adjusted the Payment Gateway Purchase Summary report to filter by Payment Source. This is also included on the list view.
- Adjusted the Total Discount field to appear above the Total Inclusive field for Quotes, Job Cards, Invoices and Credit Notes.
Bug Fixes
- Updated statements settings to enable auto sending of statements for customers with zero and credit balances.
Bug Fixes
- Added the ability for users to filter by Billing Group and Payment Method on the Suspensions workflow. These have also been added as columns to the list view, which can be hidden.
- Adjusted the Suspension Status Dates to update according to actual dates when Suspension is temporarily paused and unpaused.
Bug Fixes
- Improved the way the system saves new and existing accounts that get set as Master and Reseller accounts.
Bug Fixes
- Improved the Send Message functionality on the customer list view to prevent sending SMSes with html.
Bug Fixes
- Adjusted the Auto Close and On Hold functionality on helpdesk tickets. When the customer responds or user activity is noted then the ticket will be taken off hold and auto close.
Bug Fixes
- Added a separate permission relating to Job Card functionality. When view and modify are enabled, the user will have full access to create and manage job cards.
And other various cosmetic improvements, and performance enhancements.
Read more
April 5, 2019
Bug fix
- Fixed issue where some Helpdesk Stats did not correctly display according to the chosen date filter
- Fixed and prevented a sporadic issue where an additional full stop was added to a helpdesk ticket URL in the ticket email.
Bug fix
- Fixed issue where you could not edit the text field of a document template after creation
Bug fix
- Fixed issue where the Sub Account received Invoice instead of Master when the master account is set to "bill to master" if the invoice was processed via the Customer Portal.
- Fixed issue where you could not edit the text field of a document template after creation.
- Added ability to hide customer portal top-ups using customer categories.
And other various cosmetic improvements, and performance enhancements.Read more
March 4, 2019
- Added a lead source column to the Sales Workflow list views.
- Added lead source column to Sales Statistics.
- Added custom NAS incoming ports for PoD and CoA packets.
- Added the ability to view a graph of the hourly data usage per product.
Bug fix
- Updated the accounting/monthly radius summary report to reflect the churn data correctly.
- Fixed the visual issue where some data accounts would display duplicates.
- Fixed the visual issue where the incorrect label may have been applied to some radius accounts.
Bug fix
- Updated LTE API pull for data package accounts information.
- Added Off-peak usage to the Data summary display for customers
- Improved the commission list screen to be able to bulk update paid commissions.
As well other various minor bug fixes and cosmetic enhancements, such as improving filters and validations.
Maintenance Release
- Added auto rollover settings to Data Products
- Improved Customer Category auto rollover settings
- Added Data Expiry settings to edit products and edit categories.
- Added the ability to transfer data between prepaid users.
- Fixed and prevented the issue where some radius accounts may have displayed as duplicates.
As well as various improvements to performance and security.Read more
February 7, 2019
- Network Device Bulk Backups have been improved to link each backup file individually under the Network Devices – Backup tab (per device).
- The user can then download the backup file per device under the Network Devices menu.
- Improved the Cancellations module for LTE data products and customer accounts. There is now an LTE Cancellation Reason field added on the Customer edit menu and the Data Accounts menu.
- The Cancellation workflow will work as it did before, but it is important to note that if a customer is set to be cancelled; all linked data accounts will also be cancelled.
- If only the Data Account is set to cancel, the customer account will not be affected.
Bug fixes
- Fixed billing issue, invoices are all marked correctly according to their statuses such as Paid, Unpaid, Overdue and Partial.
- Fixed billing issue relating to Suspensions, which will now initiate notifications and suspension occurs according to dates per setup.
- Fixed billing cosmetic issue, document reference numbers now correctly display on invoice PDFs.
- Fixed billing related cosmetic issue on Accounts Workflow, all quick filter badges now display the correct total per list view.
Bug Fix
- Fixed API Voucher Generation issue, where some users received an error message stating "Your Account Has Expired" upon creating new vouchers.
New Features
- DataTill has introduced DinoPass Integration for Customers and radius/data account passwords. DinoPass has an API that generates simple, sensible and easy to remember passwords.
- This setting can be enabled under the Setup > System Settings > System menu path.
New Feature
- Added data usage notifications for prepaid customers.
- This setting can be enabled under the Tools > Notifications menu.
- The user can then setup Usage Notification triggers as normal on the customer profile page.
Various minor bug fixes and cosmetic enhancements.
Read more
January 11, 2019
Sales – New Sales Lead Invoice Report
New Feature
- DataTill has added a new monthly reporter for figures generated from the Lead to Receipt process. This report includes comprehensive dropdowns, graphs and data point summaries.
- Read the full blog here.
Bug Fixes
- The Tax Type dropdown/selector has been added to the Job Cards quick filter on the Lead to Receipt process. This applies to New and Active Job Cards.
Bug Fixes
- A fix has been added that will not include invoices that are being deleted while Pushing a batch to Sage One.
- The Tax Type dropdown/selector has been improved on all Billing menus/pages to display the tax name and percentage for each VAT type. Invalid VAT types now display in red and valid rates display as normal text.
- To ensure that your VAT settings are correct and up to date please read the full blog here. This also includes details of improvements made to VAT relates settings and processing.
- Fixed the issue where Custom Pricing on Data Product Changes was not taking effect/saving correctly.
- Improved the filters on the Recurring Billing Entries menu to report when billing is in and out of sync with the current billing period. Note, the user must first select the In Sync column from the Show/Hide Columns button.
- Added More Restriction/Validation when Deleting Customer Categories due to ICASA.
- When adding or editing a NAS, the user can now enable the setting to Use Proxy NAS for PoD. When enabled, the radius disconnect packet (PoD) will be sent to the proxy NAS instead of the NAS the user is authenticated on.
- When adding or editing a NAS, the user can now enable the setting to Use Proxy NAS for CoA. When enabled, the radius change of authorization packet will be sent to the proxy NAS instead.
Bug Fixes
- Fixed issue where LTE Data Accounts cannot be deleted once assigned to a customer in Pending registration status.
Various minor bug fixes and cosmetic enhancements.Read more
November 9, 2018
System – Dark Theme
New Feature
- DataTill has introduced a new dark theme throughout the entire system (apart from the Customer Portal), which can be enabled per user.
- Users may switch between the dark and light theme at any point.
- Please refer to the full blog here.
Bug Fixes
- Fixed the billing issue where system generated recurring invoices that belong to the previous billing period can now be pushed to Sage One in the current period – the system will recognise it and allow recurring invoices to still be generated and pushed for the current billing period
Customer Portal
Bug fixes
- Fixed the issue where Admin only tickets will not be included in the Helpdesk Ticket counter/ total for the customer, when logging into the portal.
- Fixed the issue where the Helpdesk Ticket counter/total did not refresh for customers who previously has zero tickets open. Added a new filter option to include/exclude viewing of closed Helpdesk Tickets.
- Added the ability to automatically collect the circuit id (Telkom services) or caller id (Wireless services) from the active radius session. This is stored on the Data Accounts. Refer to the full blog here.
- Fixed issue where an error appeared if the Radius Interim Update Interval is set to 30 mins or higher. This setting is found under the Radius Settings menu and refers to the interval to wait before sending radius accounting update packets. The higher the value, the fewer updates to real-time usage information. This value must always be less than the value for Wireless Session Auto Disconnect Timeout above.
Sales Hotfix
- Added the ability for users to set the default Sales Lead filter as either ascending or descending. This will apply to all the Sales Workflow quick filters.
Various minor bug fixes and cosmetic enhancements.
Hotfix 1 & 2
- Fixed the Sage One sync issue for customers who have multiple email addresses. The sync will now process emails according to shortest in length first, up to and including 90 characters in total.
- Various minor bug fixes and cosmetic enhancements.
- Added a menu page to easily export certain data tables into a CSV file.
- Changed the dark theme global switch to be under the System Settings menu.
- Added the ability to add hotspotvoucher numbers in the following API call /add_hotspot_voucher
- Added non Mikrotik devices to the Downtime Monitoring and Text Outage Reports.
- Added an "advertising" banner banner on the customer portal.
- Added a quick change switch to the task bar to change themes on fly.
October 12, 2018
Invoicing/ Billing Module
Bug fixes
- Fixed issue where in some cases deleting a document line on invoices, quotes or job-cards, did not update the total amount of the document.
- Fixed issue where an apostrophe in a label name prevented pages (using the label) from loading.
- Fixed intermittent issue where Sub Accounts belonging to a Master Account (where the Bill All to Master option was disabled), were not being invoiced.
- Improved the Billing setting to enable/disable downloading the Old Sage Pay Direct Debit Batch format. When enabled, the user will receive validation if the setup fields are not all filled in.
- Improved the Overwrite Recurring Billing CSV file generation and import to be more secure.
- Improved the function that imports customers from SageOne into DataTill, to prevent potential loss of data after the sync.
- Improved FTP backups to allow for use of the external third party LFTP library.
Data (Radius)
- Added Validation to ensure that radius usernames do not include invalid Characters (' ; " $ & % *).
- Improved Usage page to indicate which prepaid totals are being displayed. I.E. the current month only or active bundle period.
- Added CPE IP addresses to radius user accounts.
- Added the ability to select a fixed IP from highsite list.
- Added Search by Date function on the "All Closed Radius Sessions" page.
- Added "MAC address" column to the "All Closed Radius Sessions" table.
- Added Validation setup menu for Device Monitoring on the LibreNMS Monitoring Setup fields.
- Improved Mikrotik backups to auto detect the FTP service port value on the mikrotik router. This will value will be when making an FTP connection to the router.
- Added tab on the network devices. This flag will indicate whether that router should be used for voltage monitoring and determine the offset value to be used.
- Improved SQL code to optimise general system performance.
- Improved the "Recent Changes" section that displays on helpdesk notifications.
- Added the ability to delete your own public and admin only ticket notes.
- Improved the logic when a helpdesk notification should be sent for updates on tickets being followed.
- Added the ability to set custom text only signatures (for admin users) on helpdesk ticket replies. Note, this is auto inserted into the note section when responding on a ticket.
- Fixed intermittent issue where the helpdesk ticket list did not display for certain admin users.
Reports, List Views & Banners
- Improved the Statistics report for Billing to include "Customer Cancellation Reason" column in User churn table.
- Added a notice/banner to display on all admin listing pages, when the Google Maps API key needs to be provided.
- Fixed issue where Reseller settings will no longer be removed unless the correct Reseller permissions are enabled for that user.
- Improved Reseller list view to include "Bill all to master" column. This was previously displayed as "Bill to Own".
- Added "Current Billing Period" display header to the DataTill menu. The user must have the Accounting Adjustment modify permission enabled.
- Improved the Recurring Billing Entries default filter on page load. It will now show Enabled records only and not All records.
- Improved the Customer Sub-account banner on the Customer Edit page to include the master account's accounting code.It is also a clickable banner. It will now direct the user to the linked master account.
Mobile App
- Fix issue where "admin only" helpdesk notifications were being sent to mobile devices logged in via non admin accounts.
- Added Release Notes splash screen on the mobile app on startup.
API Developer Related
- Improved API documentation setup and page.
- Added a new API page to easily manage your own access tokens.
- Added API call to create a sales lead.
- Added API call to create a sales lead.
- Added API call to to create or modify a customer.
- Added API call to retrieve a list of available prepaid products for all or a specific hotspot.
- Added API call to allocate a new prepaid bundle to an existing radius user,
- Added API call to retrieve a list of available hotspot locations.
- Added API call to retrive a list data and non-data products via the API.
- Added API call to to create or modify a radius account.
- Added API to create a hotspot voucher.
- Added API to retrieve voucher usage details.
Hotfix 1
- Fixed issue where Product Type did not display after a successful import. This now works correctly.
- Fixed validation that occurred in error on the PortaBilling and VoIP Billing settings under the Billing menu – when enabling the SagePay Download Old Debit Batch Format settings.
- Fixed issue where the Reseller Module was required when creating new customers.
- Improved the Helpdesk Ticket List filters when filtering by Incl Unassigned In User's Departments.
- Improved the new AI feature within DataTill that manages SMS replies. This feature is call SMS Topup Message Intelligence. Users can now assign a default user where the relevant Helpdesk Tickets will get assigned too. Read more on the blog here.
Hotfix 2
- Improved the validation of the Bridged CPE IP Address field on Data Accounts to accommodate either an IP Address or a DNS name.
- Fixed invalid validation error when setting a value for Radius Interim Update Interval on Radius Settings. If the value entered is less than the value for Wireless Session Auto Dosconnect Timeout then the settings will now save without invalid errors.
- Updated the system logic to not strip illegal characters spaces from existing radius usernames. This logic will only be applied to new radius accounts.
- Fixed the Pre-Paid data allocation & Usage display to correspond accordingly on the DataTill view and the Radius Table.
- Added the calling station MAC Address column when viewing the All Closed Radius Sessions report.
Hotfix 3
- Improved LFTP backup method for FTP Settings. This now includes an Advanced Mode.
- Fixed issue where Old Pre-Paid was not displaying when Extended Logging setting was enabled.
Hotfix 4
- Fixed issue where the suspension date listed on the Suspension Email was not matching the Suspension Date, within DataTill.
- Added Multiple values for the Address fields, to the I.S LTE API. Previously the entire address was in the AddrStreet field. This has now been split into AddrStreet, AddrSuburb, AddrCity and AddrPostalCode.
- Fixed an issue where purchasing prepaid bundles with no expiry date, may not correctly allocate to customer.
September 10, 2018
Please note release 1.4.02 is a routine maintenance release, which mostly covers bug fixes and cosmetics.
Fair Usage Policy & Radius
- Fixed Soft Cap 100% usage issue where some notifications were not being generated.
- Fixed usage notifications issue where some were being generated as blanks.
- Fixed the setting on Data Accounts to authenticate according to the setting chosen for the Radius Account.
- Fixed IP Accounting Data Accounts that were ignoring the burst settings defined on the Data Products.
- Added validation to Radius usernames to no longer allow invalid characters, such as ; " ; , $ % & *.
- Fixed the issue where the colon was incorrectly stripped when adding the MAC Address on Data Accounts.
- Added the ability to define when Mikrotik bursts settings will be applied during a policy.
Mailbox Scraper
- Fixed error which may have briefly displayed when saving or updating a mailbox – even though the mailbox was successfully created/updated.
Company Documents
- Fixed issue where files uploaded were not saving correctly. Once the file has been uploaded, the document name also gets auto updated.
Social Media Logins
- Added validation to the Social Media Login menu – all required fields must now be filled in when saving a particular login.
- Added validation to the System Setup menu for Google Maps and Places API Keys – all required fields must now be filled in when saving these fields. Please see the important blog here
- Fixed the Audit Trail functionality, all changes on new and existing Default Tax Rates are correctly recorded now.
- Added correct validation for the Clickatell SMS Gateway and SMSS Gateway
- Fixed Vodacom Auto import issue where previous imports did not display the RateCard and Trunks on the call log.
Cosmetics in general
- Various Cosmetic improvements were made, including spelling and alignment.
Hotfix 1
Version: 1.4.02.0397
- Fixed an issue where stale connections were either not being disconnected or where a new active session for the same radius username were disconnected via the mikrotik API instead. This issue only occurred where the concurrent session value was set very low.
- Fixed issue where when searching on the sub account widget of a disabled reseller sometimes gave an error.
August 10, 2018
● Added a media rich text editor to allow email messages sent to customers to be formatted.
● Added ability to notify a reseller when one of their customers gets suspended.
● Added a search box to the Sub Account widget on the Customer Edit screen to search for sub accounts.
● Moved the menu item for Notification Templates from the Device Menu to Tools -> Messages.
● Fixed Refer-a-Friend issue where a billing document could be saved if there was no data product on the document.
● Fixed Refer-a-Friend error where discount already allocated could be edited in the Referrer Discount Allocated report.
Payment Gateways
New Feature
● Added Zapper as a Payment Gateway
Blog link: https://www.datatill.com/zapper-payment-gateway/
New Feature
● Added support for multiple network subnets within a single IP pool.
● Separated the radius timeout for Wireless & Openserve connections.
● Added additional burst fields to the data product accounts.
● Added switch to disable notifications for prepaid usage to determine whether data allocation notifications should be sent to a prepaid customer.
● Fixed issue where some prepaid account balances were prevented from being correctly adjusted after new bundles have been applied.
Blog link: https://www.datatill.com/multiple-network-subnets/
Fair Usage Policy
● Fixed issue where the Radius Status tool tip on the Data Accounts and Customer Data Usage Page was displaying the incorrect upload speeds and download speeds.
New Feature
● Added the ability to automatically send statements to customers on the selected day every month based on settings on their customer group.
● Added ability to change the payment method of an invoice where the invoice is marked as unpaid, overdue, or partially paid.
● Added the functionality to display the "Origin Reference" to the Invoicing menu/list view.
● Added Sub-Account name on reseller invoices.
● Changed the wording from "Are you sure" to "Would you like to proceed" on the confirmation popup when cloning an invoice.
● Fixed issue where the filtering by selecting certain days on the Debit Run Batches page was not filtering the list.
New Feature
● Added the ability to add more than one admin user in a helpdesk ticket escalation notification.
● Added ticket auto close function.
● Added ability to copy attachments from a helpdesk ticket to a customer's profile. (Widget on edit customer screen.)
● Added an "Admin Only Ticket" Banner to the top of the details list for admin only ticket.
● Admin only tickets will only allow admin only notes.
Blog link: https://www.datatill.com/helpdesk-ticket-auto-close/
● Fixed issue where the network device station lists was prevented from being scanned.
New Feature
● Added the ability to view a breakdown of fields changed within an audit event on the Audit Trail page.
● Added a new notification for failed backups
● Added validation to ensure that all Refer-a-friend settings are enabled to use the module.
● Added multi filters to workflow screens.
● Fixed issue where Numbers longer than 11 digits could not be entered in the mobile number field on Hotspot registration.
Customer Portal/ Mobile App
New Feature
● Added the ability to view Realtime usage in the customer portal and mobile app.
● Added a feature to mark all messages as read in the mobile app.
Blog links:
New Features
● Added a quantity field when adding or editing a Recurring Billing Entry in the Recurring Billing Widget on the Customer Edit Page.
● Added an indicator on customer profile if an account to show when the account has been capped.
● Changed the wording from "bill all to master account" to "Bill All Recurring Billing Entries To Master Account" when editing a master account.
● Changed the wording from "Data Contracts " to "Rental Contracts" under Sales Settings, and Customer Edit Page.
● Removed auto top-up when user gets switched to uncapped.
● Changed the colours of buttons to match the standard. Refresh buttons are green and add buttons are blue.
● Changed the colours of buttons to match the standard. Edit buttons are blue.
● Changed the colours of buttons to match the standard. Clone buttons are teal.
● Renamed Sub Accounts to Sub-Accounts.
● Fixed alignment on Billing menu.
Bug Fixes
● Fixed Issue where if certain information is omitted from a job card, the corresponding ticket would not be created.
● Fixed issue where the due date shown in the table on the Invoice page was incorrect.
● Fixed issue where customers can overwrite the document comment field on quote acceptance.
● Removed redundant methods of assigning sales leads sales settings
● Fixed issue where requesting a LTE Topup does not forward a customer to a payment page
● Fixed issue where the edit customer button per row is not populating with ID of the customer, on the Messages Log page.
● Fixed issue where adding a Circuit Provider caused a validation error
● Fixed issue where certain Job Cards get stuck on hold as the "previous state" field gets overridden.
1.4.01 Hotfixes
Hotfix 1
- Fixed issue for Soft Capped customers – they will now be assigned to the correct Capped pool. They will be allocated the correct IP once they reach their limit.
- Updated the validation for customer and admin users in DataTill. These usernames can no longer be created with spaces.
- Fixed Helpdesk Escalation Rules – they will only escalate according to the rule set and to (multiple)users chosen for the notification. It is important to note that Helpdesk Escalation Rules will only apply to tickets created from version 1.4.01 onwards.The functionality als o only runs during business hours at present.
- Improved SQL for hotspot_session performance.
- Added the ability to use special characters on Device Login (passwords).
- Fixed the Real-time usage graph icon to launch correctly from the Active Data Sessions widget.
- Added status buttons and tooltips to the Cron page, that are colour co-ordinated according to each status.
- Added the ability to mention/tag an admin user in a comment on a Helpdesk ticket, when the setting is enabled (per admin user).
Hotfix 2
- Fixed radius sessions for Prepaid users. When a bundle expires, all active sessions for that user (including Sub-Accounts) are now marked as closed. This will ensure that there are no long sessions that span across bundles anymore.
- Fixed Previous Data Session popup – the correct username listed on the widget will now display on the popup as well.
- Updated the Customer Merge functionality to include smart switches to determine which data can be kept or removed, between the 2 customers to be merged.
Hotfix 3
- Fixed issue for admin users within DataTill, they can now add topups – regardless if the Allow End User Topups setting is enabled/disabled.
- Added a new setting to allow voucher regeneration for failed Payfast hotspot vouchers.
- Added a button to Clear Old Connections under the Devices > Wireless Connections menu.
Hotfix 4
- Fixed speed and performance issues experienced when manually and auto importing VoIP files.
- Updated Age Analysis sync cron job to begin with newest customers instead of oldest. This will allow the cron to complete more efficiently within it's set time window.
- Fixed Customer widgets that were displaying with duplicate border lines.
- Fixed debug information that was incorrectly displayed on the Helpdesk Setup menu.
- Fixed Notifications for Soft and Hard Capped users – an email and SMS will be sent out when 100% usage has been reached.
Hotfix 5
- Added a new setting to ignore shceduled package changes in the current month's billing run. This setting is disabled by default – meaning that scheduled package changes will not be ignored, but rather included in the current month's billing run.
- Fixed the issue where the Old Data Package column was not populating correctly on Data Package Changes
- Improved the Database Tools menu to reduce the menu height to fit on smaller screens.
- Fixed the page load issue for Lead Search to display all records (on page load).
1.4.00 FUP Release
July 16, 2018
New Feature
Fair Usage Policy (FUP)
DataTill has now adopted the Fair Usage Policy on the system. The FUP concept was introduced to make sure that for those customers who are heavy users – don't fill up the available bandwidth. This is to prevent making the overall experience bad for other users on the same network.
With the introduction of FUP, DataTill is able to handle speed and data limits in 3 different ways:
- The Traditional Way – See guidelink here for more information.
- FUP Speed Limiting – See guidelink here for more information.
- FUP Speed Boosts – See guidelink here for more information.
It is important to note that all FUP limits are defined on the Data Product level, and applies to all Data Accounts linked to that product.
The official DataTill FUP guide can be found here (same link as above). Check out the DataTill FUP webinar by clicking on the YouTube icon below.
Big changes as a result of FUP.
Radius name change to Data.
The Radius menu within DataTill has now been renamed to Data.
Read the full blog here to see what other changes have been made to the Data menu within DataTill.
Bug Fixes
- The Days filter for the Debit Batch Details report has been fixed. The report will now filter according to the days selected.
- A button has been added to the Customer Details menu under the Billing Widget – to request verification for customers who have the Default Pay Method set as Credit Card. An email is then sent to the customer to verify their credit card details.
Read more
June 27, 2018
Payment Gateways
New Features
- PayU MEA and SnapScan have been added to DataTill as new Payment Gateways on the Customer Portal and when purchasing Vouchers.
- DataTill has improved the VoIP (Voice over Internet Protocol) billing module.
- Users can now automatically import CDR files for Vodacom. PortaBilling auto import will be released in the next phase.
- Manual Imports cater for Easttel, Generic, Vodacom, PortaBilling and Internet Solutions.
- The VoIP billing module makes use of Trunks, Destinations, Phone Lines and RateCards to calculate the VoIP billing.
- The VoIP user guides can be located here.
- Users can now enable the setting to Sync Customers to Sage One/Accounting System under the Customer Groups menu.
- The Data Package Summary Report now has a dropdown filter to view the data by All Radius Users or Exclude Cancelled Users.
- A Search box has also been added to this report along with a new Total for Monthly Usage at the bottom of the report.
- Users can now add the Mast Altitude and Mast Height on a Highsite. These values can in turn be viewed and edited on Network Devices on the new Mast Location tab when editing a Network Device.
Cancellations & Suspensions
Bug Fixes
- Users can now choose a Reseller Account and a Sub Account and approve the suspensions by clicking on the Suspension button at the top of the Accounts Workflow screen.
- The Lead source field has now become a mandatory field on new Sales Leads.
- More options have been included to the Lead Source dropdown list.
- The Refer A Friend program now has an addition to it's T's&C's. *Credits only issued to the full amount of your current billing in consecutive order should your friend choose a package that is above your recurring monthly bill.
- With the previous addition of Public Links on Quote templates, when viewing the link a label now displays the Package relating to the quote. This can be viewed on Mobile Devices as well.
Mobile App
New Features
- Added the ability to change your password in the app
New Features
- This feature will allow you to set whether ratings should create tickets, which when enabled the rating threshold can be set as well as which user should get the tickets in and out of office hours
- When importing Invoices & Credit Notes, the VAT rate will be applied based on the Default Tax Rates setup within DataTill. The only exception would be if an adjustment is noted as 0% VAT.
Bug Fixes
- The Billing Statistics page now displays the data correctly according to the date range selected.
Bug Fixes
- Users will no longer receive a duplication verification email when their login is setup to use Two Factor Authentication.
- The Audit Trail button under the Setup menu for the Company Name has been fixed. All changes made to the Company Name are now correctly recorded.
- The Toggle buttons found under the Setup menu have been fixed where there was an overlap with the Audit Trail buttons.
- The alignment for the Audit Trail buttons have been corrected on the Sales Setup page.
- The Audit Trail buttons now appear under the Notification setup for SMS Gateway.
- The Audit Trail buttons have also been added to the Welcome Email setup for all fields.
- The DataTill Self Installation Setup page now has mandatory fields to be completed in order to submit a licence request.
June 15, 2018
Bug Fixes
- The Quantity field on Quotes, Invoices, Job Cards and Credit Notes has been fixed to no longer limit the amount to 999.99. Users can now enter Quantity amounts exceeding 999.99.
- Invoices and Quotes that are cloned will now default to the current date enabled VAT type, i.e 15% VAT.
- When importing Invoices the VAT type will no longer be overridden from the Excel source. It will be imported as is from the import file.
- The billing run confirmation pop-up has been updated. The user is made aware of all the items within the specified date range, that will be included in the billing run.
- The Toggle buttons on the Sales Setup menu have been aligned to have consistency throughout the page.
New Features
- A widget has been added on the Customer Details page to view referral balances accumalated from the Refer a Friend promotion.
- Users can now set a zero discount amount to be used on the Refer a Friend promotion. No credit notes will then be issues to the referred and referrer party. It is important to note this on your Refer a Friend disclaimer and email settings.
- The Refer a Friend related credit notes will now be issued via a different cron job, for ease of processing.
Bug Fixes
- The cron job has been fixed to include a date enabled setting for Cancellation Resets. This cron job prevents previous customer expiries (that were processed before the Cancellation module was released) from being reset from the specified date.
- It is vitally important that you read the full blog here in order to ensure that your DataTill has been configured correctly and that users are aware of the new setting applied. Read the full blog here.
New Features
- Users now have the ability to disconnect all radius sessions on a specific NAS device.
- A new button has been added to the NAS list menu, allowing users (with the device_write permission) to bulk disconnect radius sessions across all linked NAS devices.
- A screen has been added to show Radius Disconnect Requests. This screen shows all disconnect requests done by both FreeRadius and DataTill (and can by used to troubleshoot failed disconnect requests.)
Bug Fixes
- FreeRadius will now be able to disconnect ALL OpenServer radius sessions.
June 1, 2018
New Features
- Exciting new features coming soon… be on the lookout for version 1.3.05!
Version Updates
- A popup has been added to show releases notes on version releases.
- This popup will appear for every admin user the next time they load a page after the system has been updated.
- Once the user clicks "OK" the system will remember their acknowledgement of the release notes and will not show the popup again (until the next upgrade).
Contract Improvements
- The Customer Contract has been reorganized to have less unused space in between pages. Each section is grouped together on the relevant pages as opposed to running over into the next section.
- Text and headers have been resized to fit the page.
- Debit order mandate is now on one page only.
- Lines have been added to the Internet Service Application page to make filling in the document easier.
Quotes and Online Applications
- Users can now link a specific quote document template to the Online Application process. A public unique link that will be available to share/copy and paste.
Speed Test
- The blog has been updated regarding how the speed test functionality works. Read more.
- On the Radius Nas List menu, two new fields have been added to indicate whether a NAS has also been added as a network device.
Data Protection
- The email text for the Subject Access Request for Data has been amended with new wording.
- The Audit Trail for Radius User Accounts has been updated to include logs when a radius cancellation is reset, unblocked, cancellation date cleared and when the Auth Type has been rejected.
- On the Accounts Workflow menu the Show/Hide Columns have been updated to include columns for when a Radius account has been blocked and Auth Type is rejected.
- On the Radius List of Users the Show/Hide Columns have also been updated to include columns for when a Radius account has been blocked and Auth Type is rejected.
- Read the blog here.
- The grammar has been corrected on the confirmation popup when attempting to delete a customer.
- The styling and sentence construction have been improved for the Refer A Friend popup and email text sent to potential new customers.
- Users can now choose to display the Radius Packages either by their Product Code, Product Title or a combination of both.
Mobile App
- The IOS and Android version 1.1.1 update is available on the Apple App Store and Google Play Store respectively.
- The Settings tab has now been renamed to "More". It is the last tab on the menu list at the top.
- The Top Up section has now been moved to the "More" tab.
- Under the Usage Tab users can now see Package details and a Top Up shortcut button has also been added here.
- The previous Top Up tab has now been changed to "Messages". This tab will display all push notifications received. These push notifications are context aware meaning that when the user clicks on the message, the user will be redirected to the relevant feature in the app. For example a push notification is received regarding an update on a helpdesk ticket > user clicks on the message and is redirected to the relevant helpdesk ticket to see the update.
- Usage notifications, top up notifications and general notifications will appear under this "Messages" tab. Over time these messages will be removed/disappear from the list. The user cannot manually delete them.
- Users can now enable two factor authentication on the login.
- The About App section under the "More" tab now contains the User Guide, DataTill Website shortcut and the Privacy Policy.
- Read the full blog here.
Bug Fixes
Data Protection
- When a user has read only access to the Subject Access Request functionality, the bug has been fixed where clicking Send Message did not respond.
Suspensions & Cancellations
- All instances of the words "Expiry/Expired/ Expiration" have been renamed to "Cancel/Cancelled/Cancellation" within the customer portal and emails sent to customers.
- The Email Notification setting for Cancellations and Suspensions has now been split into two separate settings. Read the blog here.
- When attempting to set same day cancellations, the validation text has been corrected to state that this action cannot be processed. A future date is required to complete the action.
- On the customer portal when navigating via the email link to approve a cancellation request – the issue where the reason dropdown could not be accessed has been fixed.
Mailbox Scrapers
- The Mailbox rules regarding matching will now override the settings on the Mailbox Scraper Setup.
Refer A Friend
- A cron job has been added to correctly issue credit notes for the referrer and the referee.
Top Ups and Pre-Paid Vouchers
- Top Ups added via the customer portal should no longer pend the submission. The action will now process to completion.
- Pre-Paid Vouchers no longer fail with an error. The action will now process to completion.
Read more
May 24, 2018
New Features
- An Audit Trail button has been added to each field within the entire Setup menu. The history will now be tracked and available for viewing per field.
- DataTill now has the ability to transfer data from one radius account to another, in accordance with new ICASA legislation.
- Users now have the ability to apply global notification thresholds to all customer accounts, again in accordance with new ICASA legislation.
- A feature has been added to determine how network blocking will occur for suspended customer accounts. Three modes are supported: Hard Block, IP Pool and Router Address List.
- Users are now able to set the limit for time of day when suspension notifications are sent out.
- Maintenance Cron job now includes deleting temporary files older than 7 days.
- Maintenance Cron job now includes deleting file keys which have been expired for over 90 days.
- Viewing or downloading of files by admin users is now audited.
- The audit information of users who upload files to the Compliance widget is now recorded.
Bug Fixes
- Fixed bug where Highsite Map was not displaying under certain cirumstances.
- Fixed bug where phone numbers with lengths over 10 digits did not pull through to popup's when sending messages.
May 21, 2018
New Features
Mobile app
- We are pleased to announce that the DataTill Mobile app has been released. It is available for download on the Google Playstore and the Apple App Store.
- Click here to read more on the Mobile App functionality/features.
Suspensions and Cancellations
- Users can now queue a bulk list of customers for suspension. This includes bulk queueing for all sub accounts linked to master accounts. Read more.
Data Protection
- We have updated the DataTill User Licence Agreement to reflect the latest compliance with the GDPR and POPI legislative acts. Existing users will be prompted to accept this agreement's terms and conditions upon their next login (on the latest version of DataTill v1.3.03). Please note if the agreement is not accepted then users will not be able to access DataTill.
- The Data Protection module has been introduced to accommodate the above mentioned legislative acts. Please click here to read more on this module.
- This module will allow users to request a zip folder containing a history of customer data/information provided to DataTill. This information is protected by a verification process.
- This Data Protection module can be accessed once the relevant permissions have been enabled. This module can also be controlled per user to be permission specific to certain functions.
- Users can now opt for the "Right To Be Forgotten". This setting will anonymise their information provided to DataTill and is an irreversable action.
- Users will now also be able to customise Data Retention settings within DataTill.
- Users can now perform speed tests from the portal – this functionality is also available on the mobile app. Read more.
- Not end user related – PHP parameter check screen has now been added.
- Users can now apply a setting to force specific hyperlinks to open within the same window. Read More here.
- Mass Customer ID password reset tool is now available. Read more.
Data Protection
- The Copy to Clipboard and Copy to Excel buttons have now been updated to be permission specific on the Customer List menu and the Customers with no banking details Exception Report.
Suspensions and Cancellations
- Users are now able to view a cancellation flag/status per customer on the Accounts Workflow > Suspension menu.
- The disable functionality has now been consolidated with the Cancellation module/functionality.
- Customers that have been cancelled will now be unsubscribed from notifications.
- A date stamp has been added to the Note field on the Accounts Workflow > Suspension menu. The Note field has also been capped at 200 characters. Users can also now clear/delete a note.
- Suspension emails/SMS's/notifications to customers will now be sent at 8:00 am in the morning as opposed to midnight.
- The Suspensions button on Accounts Workflow > Suspension menu has been recoloured and a tooltip has been added.
- Read the full blog here on Suspensions & Cancellations – New Features and Improvements.
- Backup files now exclude auto-generated files for speed improvement.
- A Cron job has now been added to run at set intervals in order to calculate reseller commission.
- Direct debit batch month end processing bug has been fixed. Read more here on the updated functionality.
May 4, 2018
New Features
- Users can now upload multiple Compliance related documents.
- Users can now permanently delete Compliance related documents.
- When viewing or downloading an attachment for Compliance Documents, it will be opened in a new browsing tab.
- A time and date stamp has been added per document to Compliance related uploads.
- Read more on the Compliance Module here.
- Users can now upload PDF documents for Highsites.
- Added Radius Session Diagnostics Screen to troubleshoot radius sessions that have issues. Read more.
- When merging customers their respective Compliance Documents will also merge successfully.
- All PDF sizes can now be uploaded.
- Developer related and not end user related – Added migration support for PHP 5.3.
- When adding a NAS IP Address any blank spaces will now automatically be trimmed when saving changes.
- Consolidated Suspension and Cancellation approval menus to Accounts Workflow.
- Added customer payment method to the Suspensions table.
- Added Labels and Note field to the Suspension tab on the Customer edit popup screen.
- Added Labels and Note columns to the Suspensions table.
- Read the full blog here for all the improvements to the Suspension and Cancellation Module.
- Improvements to the DataTill System Licence expiry.
- The correct thumbnail has been added to the Customer Attachment interface.
- Users may no longer add Mailbox Processing Rules with invalid matches. Read more.
- When adding a NAS IP Address any blank spaces will now automatically be trimmed when saving changes.
- Customer Suspension enable and disable settings save correctly now.
- The visibility of Compliance Documents is now dependant on the Compliance Debugging setting and no longer the Sales Lead setting.
- A Cron has been added for the Commission Calculation on Recurring and Non-Recurring Invoices.
April 23, 2018
New Features
- Users can now attach the following file types on Helpdesk Tickets: Excel, Word, zip files, AAC audio files and txt file types.
- When a user gives a 4 or 5 star rating for the first time, they will be directed to the Refer a Friend pop up. Read more on how to set up this feature here.
- Users can now search for a Radius User Account by the email address.
- Added support for custom Mikrotik API port number
- Added auto archiving of messages sent to customers after 30 days. See the blog here
- When scrolling left or right on the Lead to Receipts menu the header remains static.
- Customer Group Suspension settings will now pull through to its linked customers.
- The functionality to suspend a Customer Account from the Billing tab (when editing a customer) has been consolidated. This functionality has been improved to be set either on a Customer Grouping level or a Global System Level. Refer to the diagram below and see the blog here.
- Online Applications have been removed from the Sales menu option.
- Bug Fix – Users can now successfully create a mailbox scraping rule from the Mailbox Processing Logic menu.
- Bug Fix – Validation has now been added for existing users with invalid contact numbers (on Customer and Sales Lead menu).
April 15, 2018
New Features
- List of Customers can now be accessed from the Reseller portal. View the Reseller Module here.
- New Reseller Report available for Unpaid Commissions. View the Reseller Module here.
- Users can now add attachments to Helpdesk Notifications.
- Customer Expiry has now been renamed to Customer Cancellations. View the Cancellation Module blog here.
- Users can now add a Physical Address on Radius Accounts. View the blog here.
- A warning has now been on customer creation to notify users when a primary email address/ phone number/ mobile phone number already exists. View the blog here.
- Fixed bug related to jobcard PDF's.
- Various Minor Cosmetic Bug fixes.
April 6, 2018
- Added the ability to customise the Welcome Message when customer is created
- Added a new filter on helpdesk ticket list screen to include or exclude unassigned ticket. blog: Unassigned Ticket Filter
See the for more
- Added two additional checks on release notes to scan mysql & apache performance tuning settings
- Added compliance functionality (RICA) to the sales lead process (Beta). blog: Compliance Step in Sales Workflow
- Added ability to send contracts from DataTill (Beta Only). Blog: Send Customer Contracts
- Added support for Ubiquiti devices with firmware of v8.5+
- Improved file attachment handling throughout the system
- Improved helpdesk ticket priority & escalation functionality. Guide: Helpdesk Manual
- Fixed bug that caused public links on feature requests to change
- Fixed bug relating to updating customer info from the customer portal
- Various cosmetic improvements & minor bug fixes
March 20, 2018
- Important VAT Changes. Blog: 15% Vat Change In SageOne SA and Datatill
- The VAT changes are important whether you use the Billing Module and SageOne or if you do not. As billing runs and product prices are affected please see the document VAT Changes – What to Do which should be read together with the blog, for how to make those changes.
- Added ability for Credit Notes to take into account which Vat rate was in affect at the date of the invoice.
- Bug Fix: Incorrect usage date on the customer edit page
March 13, 2018
- Added debit batch drill-down view. Blog: Added Debit Batch Drill-down View
- Added labels to billing documents & products. Blog: Added Labels To Billing Documents & Products
- Added ability to customise the SMS topup string appended to outbound usage SMS messages. Blog: How To Customize The SMS Topup String
- Fixed cosmetic display issue on customer usage graphs
- Various feature request submission improvements
- Various file upload & viewing improvements
- Various bug fixes
February 19, 2018
- Added support for Cell-C LTE
- Added IS LTE billing summary screen
- Added several helpdesk related API calls
- Various helpdesk ticket improvements
February 9, 2018
- Fixed issue preventing some radius accounts form being deleted
- Added a feature to undelete LTE accounts
- Various helpdesk escalation improvements
January 31, 2018
- Added various checks before a customer or radius account can be deleted
- Added ability to detect and eliminate duplicate SMS message queuing
- Added ability to migrate a radius account to a sub customer account
- Added various sales & operational statistic reports
- Added reason field to helpdesk tickets as well as a summary screen. Blog: Tickets Now Have A Reason Field
- Added realtime traffic view to customer edit active sessions and network device interfaces
- Added helpdesk ticket priority improvements
- Various bug fixes and improvements
January 23, 2018
- Changed LTE package change function to only be available as a scheduled change
- Added support for OneWaySMS SMS gateway in Australasia
- Added ability to disable customer notification on ticket closure. Blog: Added Ability To Disable Customer Notification On Ticket Closure
- Added ability to better define ticket escalation per department / category
- Added complex ticket priority settings
January 15, 2018
- Added labels to customers. Blog: How To Add Labels To List Views
- Added quick support request submission page. Blog: New DataTill Support And Feature Request Forms
- Added feature request submission page. Blog: New DataTill Support And Feature Request Forms
- Added ticket on hold functionality. Guide: Helpdesk Escalation Setup
- Added ability to configure outbound smtp settings from the settings menu. Blog: Added Outbound SMTP Settings To Settings Menu
January 4, 2018
- Added OAuth 2 API. Blog: OAuth 2 Compliant API
- Added labels to helpdesk tickets, network devices & highsites. Blog: How To Add Labels To List Views
- Added two factor authentication. Blog: Added Two Factor Authentication
Read more
December 8, 2017
- Added Helpdesk Ticket follower feature. Blog: How To Follow Helpdesk Tickets
- Added customer suspension & expiry improvements. Guide: Account Suspensions
- Added initial reseller functionality. Guide: Reseller guide.
- Various refer a friend improvements. Guide: Refer a friend
- Added ability to export customer locations as part of highsite KMZ file
- Various sales lead improvements. Guide: Lead to Receipt: Sales Leads
- Fixed a bug causing duplicate radius usage entries to show in usage view screen
- Various bug fixes
November 27, 2017
- Added Master & Sub customer account relationships. Guide: Master and Sub-Accounts Manual
- Added checklists to site surveys
- Added site survey jobcards
- Added better detection of mysqldump errors during backup process
- Various bug fixes
October 31, 2017
- Added ability to define custom invoice & quote messages per product
- Added ownership flag to asset register items
- Fixed a bug sometimes preventing IP Pools with no realm from allocation IPs. Guide: DataTill IP Pools Guide
- Fixed customer select on location screen when customer titles contains non html friendly characters
- Fixed duration calculation on active session widget
- Fixed network map not loading if no gateway device found
- Improved network device sector station display
October 23, 2017
- Added ability to define IP pools per router (static & auto), and to then select these on radius user accounts
- Added ability to generate quick quotes directly from the edit customer screen
- Added radius linking to data contracts & show contract expiry dates on customer & radius expiry settings
- Added ability to clone admin user accounts
- Various IP accounting improvements. Guide: IP Accounting Guide
- Fixed LTE balance & topup display summary
- Fixed issue when not all accounts were included on the customer transaction statement


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Since we are at home for a snow day today, I am diffusing the STAY INSIDE blend from my blog book. This blend includes one drop White Fir, two drops Wild Orange, and one drop Cassia. This is a beautiful and sweet blend and let me tell you about the emotional benefits you'll get from diffusing these oils. White Fir is the oil and generational healing. It's a wonderful oil for creating healthy patterns and connections. Wild orange is the oil of abundance. It is wonderful to help you create that abandoned mindset, a sense of humor, being playful, generous, spontaneous, creative, and joyful. Lastly, cassia oriole is the oil of self assurance. It is great to help you feel creators, and self-assured, confident, and authentic.
?Stay Inside Blend?
?1 drop White Fir
?2 drops Wild Orange
?1 drop Cassia
(I doubled this recipe for my main area of my house.)
??♀What are you diffusing today?
Start here: https://www.bonniedonahue.com/2017/01/start-here.html


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The long-term goal of the PI is develop into an academic anesthesiologist with an independent research program focused on anesthetics and neural development. This proposal outlines a career development plan that includes didactic and laboratory based instruction in neural development and stem cell biology. During its course the PI will obtain several new skills necessary to compete for independent funding in this field in the future. The research and didactic program will be carried out at the University of California, San Francisco in the department of Anesthesia and Perioperative Care, one of the top departments in this field. All general anesthetics act in part at GABA or NMDA receptors and recent research has identified an important role for GABA and NMDA mediated signals in growth and differentiation of neural progenitor cells (NPCs). Therefore, volatile anesthetics acting at these known and other unknown sites may alter proliferation, differentiation and survival of NPCs with implications for long-term effects on CNS function. Neurogenesis in the hippocampal dentate gyrus is necessary for certain types of learning and memory. Our preliminary data show isoflurane decreases proliferation of NPCs both in vitro and in vivo and in rodents and we have observed a hippocampal cognitive deficit 3 weeks to 8 months after isoflurane exposure. We propose that long-term hippocampal-based cognitive deficits following anesthesia are a consequence of anesthetic induced changes in hippocampal NPCs. We will test the hypothesis that anesthetics induce cell cycle exit and premature differentiation in NPCs.
Aim 1 will focus on mechanisms of anesthetic action on NPCs in vitro.
Aim 2 will investigate changes in the cyto-architecture of the hippocampal dentate gyrus after anesthetic exposure in vivo. Together these aims will begin to define the effect of anesthetics on hippocampal development.
Recent identification of long-term cognitive deficits following general anesthesia in neonatal animals has caused significant concern for clinical practice. This proposal seeks to understand how anesthetics alter neural development and neural precursors in the hippocampus. )
|Lee, Bradley H; Hazarika, Obhi D; Quitoriano, Gabe R et al. (2014) Effect of combining anesthetics in neonates on long-term cognitive function. Int J Dev Neurosci 37:87-93
|Stratmann, Greg; Lee, Joshua; Sall, Jeffrey W et al. (2014) Effect of general anesthesia in infancy on long-term recognition memory in humans and rats. Neuropsychopharmacology 39:2275-87
|Lee, Bradley H; Chan, John Thomas; Kraeva, Ekaterina et al. (2014) Isoflurane exposure in newborn rats induces long-term cognitive dysfunction in males but not females. Neuropharmacology 83:9-17
|Lee, Bradley H; Chan, John Thomas; Hazarika, Obhi et al. (2014) Early exposure to volatile anesthetics impairs long-term associative learning and recognition memory. PLoS One 9:e105340
|Ramage, T M; Chang, F L; Shih, J et al. (2013) Distinct long-term neurocognitive outcomes after equipotent sevoflurane or isoflurane anaesthesia in immature rats. Br J Anaesth 110 Suppl 1:i39-46
|Dubowitz, G; Breyer, K; Lipnick, M et al. (2013) Accuracy of the Lifebox pulse oximeter during hypoxia in healthy volunteers. Anaesthesia 68:1220-3
|Sall, Jeffrey W; Leong, Jason (2013) Technical communication: stability of propofol in polystyrene-based tissue culture plates. Anesth Analg 117:65-7
|Lin, Nan; Moon, Tiffany S; Stratmann, Greg et al. (2013) Biphasic change of progenitor proliferation in dentate gyrus after single dose of isoflurane in young adult rats. J Neurosurg Anesthesiol 25:306-10
|Feiner, John R; Rollins, Mark D; Sall, Jeffrey W et al. (2013) Accuracy of carboxyhemoglobin detection by pulse CO-oximetry during hypoxemia. Anesth Analg 117:847-58
|Shih, Jennifer; May, Laura D V; Gonzalez, Heidi E et al. (2012) Delayed environmental enrichment reverses sevoflurane-induced memory impairment in rats. Anesthesiology 116:586-602
Showing the most recent 10 out of 12 publications


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In this section
Patient Safety
The safe care of patients entrusted to us is our top priority and we are working tirelessly to ensure the continued improvement of patient care. Our ultimate objective is to be trusted to deliver safe, effective healthcare to our community - consistently.
We aim to be recognised as one of the safest hospitals nationally and internationally, delivering safe, evidence-based care, partly by acting and learning when we identify a need for improvement.
Our guiding principle is to provide safe, patient-centered care to a consistently high standard. To achieve this we have established six key streams of work:
- Ensuring consistency of care, 24 hours a day, seven days a week
- Reduction of harm by early detection of the patient at risk of deteriorating
- Reducing mortality and improving mortality indicators
- Excellence in end of life care
- Infection prevention and control
- Action on areas of frequent harm
A culture of safety
We encourage and require all our staff to report adverse events and unsafe conditions, to take action when it is needed and to seek assistance when concerned that the quality and safety of the care being delivered is threatened.
Our aim is to promote an open culture. Staff should be aware that that they are accountable for their actions however we want to develop and maintain an environment that feels safe, recognising that they will not be blamed for system faults in their work environment beyond their control.
Involving patients in safety
We recognise the value of working with patients and carers. We welcome patient partnership and strive to support patients to be more involved in their care. If you have any concerns we would encourage you to speak to a member of ward staff immediately.
We want our patients to:
- Be involved as much as they want be in decisions about their care and treatment
- Let us know if anything of concern is noticed
- Be sure that we identify them correctly
- Ensure that they understand what we are planning to do before consenting to treatment
- Know what medicines they are taking and why
- Inform us of allergies
- Alert us to non compliance, for example with hand hygiene.
Infection Prevention
For further information about the work we are doing in Infection Prevention click here to visit our web pages.
Our guiding principle is to provide safe, patient-centered care to a consistently high standard.


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Two matches on today in JFF Premier League Play-offs
There will be two games on today in the Jamaica Football Federation (JFF) Play-offs as Faulkland FC host Downs FC at WesPow Park and Lime Hall CC take on Vere United at Drax Hall. Both games are scheduled to start at 3:30 pm.
The play-offs to the Red Stripe Premier League started last Wednesday with Molynes United of Kingston and St Andrew emerging the only winner of the three games with a 2-0 victory over St Thomas' Baptiste Alliance at York Sports Complex. Otis Friend scored both goals sixth and 72nd minutes.
Downs FC of Manchester and Lime Hall of St Ann played to a 0-0 draw as did St James' Wadadah and Clarendon outfit Vere United.
So, Molynes United have jumped to the top of the seven-team group with three points, while Downs, Lime Hall, Wadadah and Vere United are on a point each.
Wadadah, champions of the Premier League twice in 1988 and 1992 and relegated in 2007, where scheduled to play Baptiste Alliance of St Thomas yesterday (Saturday) at WesPow park in St James, but the game was not completed up to press time.
Wadadah will have the chance to go top if they beat Baptiste Alliance as early leaders Molynes United will be inactive this round.
Meanwhile, Faulkland of St James was the only team not in action last week and they bow into action today against Downs looking to kick-start their campaign on a winning note.
Downs, on the other hand, have a point already and they, too, could go top with four points with a win. Lime Hall and Vere United are on a point each looking to stay in touch with the leaders.
In this newly formatted competition consisting of seven teams instead of the usual four, the top-two teams will be promoted to the Red Stripe Premier League after six games. There will be no home and away matches as every team will play each other only once.
Montego Bay United of St James and Westmoreland-based Reno were the two teams relegated from the Red Stripe Premier League last season.
— Howard Walker
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