text:
Ask a Law Question, Get an Answer ASAP!
Dear Nicola,
Please continue your search for an expert to answer my question. If more details from me would be helpful, please let me know.
Best wishes,
10.45 a.m. 27 January 2015.
On 10 June 2014 I posted a law question to Justanswer. The answer was provided by Alex J. The question I posted on 21 January 2015 is similar to my earlier question. So I suggest that you contact Alex J, and ask him to reply to my current question.
Regards, ***** *****
1. Please explain briefly the rules on limitation.
2. Professor D claims that the frame copy he made in 1984, was based on information from B. But B had nothing to do with the Mk 2 version of the aircraft. A was the chief designer of Mk 2, and he did not supply professor D with any drawings. The purported copy by Prof. D was grossly inaccurate, and non - functional.
The following statements will hopefully clarify the position;
1. The aircraft consists of a wooden airframe, and a metal frame for the pilot.
2. Prof. D made a non-functional and inaccurate copy of the metal frame only. He put it in the Mk 2 airframe, and transferred the combination to museum X, without A's permission.
3. There is no patent on any aspect of the Mk 1 or Mk 2 design.
4. A is the chief designer of Mk 2. He holds the copyright in the engineering drawings to which it was built. A has a full set of the drawings.
5. Prof. D has retired. He refuses to state to University U, or to A;
- what he did, and when.
- why he considered himself entitled to act as he did.
6. The student team was entirely independent of University U. No member of the University staff made any technical or financial contribution to the project.
7. University U has no ownership rights in the aircraft. Mk 2 was not donated to them, or to Prof. D. Prof. D has falsely claimed ownership - is that not theft ?
8. Prof. D is not doing anything with his version of the metal frame. The aircraft is currently on display at museum Y, containing his unauthorized copy of the frame.
I look forward to your response, in the light of the above information.
Best wishes.
Reply to Justanswer on 31 January 2015.
Thank you for your comments dated 30 January 2015.
1. The aircraft display at museum Y has been photographed, containing the unauthorized version of the Mk 2 frame, due to Prof. D.
2. An engineering analysis has been made, of the differences between the genuine and false versions of the Mk 2 frame.
3. There are letters written by Prof. D, which confirm beyond doubt, that he modified Mk 2 and transferred it to museum X, without A's permission.
4. There are also documents which show that the director E, of museum Y, described the aircraft in the 1980's, as being on "extended loan ". Currently museum Y claims to be the " owner " of the aircraft. They cannot produce any evidence of a loan or donation by A, B, and C.
5. Presumably this is the evidence which the police would require.
6. The main focus is on the ownership of the aircraft. The key questions about Prof. D, museum X, and museum Y, are;
- what were they entitled/not entitled to do, in their respective circumstances ?
- has there been collusion between the three parties, to try to steal the aircraft from A, B, & C ?
7. The owners A, B, and C believe that the best solution is to;
( a ) inform D, X, and Y, that they acted unlawfully.
( b ) undertake not to pursue them with legal action, provided that the airframe is returned to A, to enable a restoration of the complete aircraft.
8. Please provide a brief explanation of " limitation ", as it applies in this case.
Best wishes.
Reply to Justanswer on 4th February 2015
1. Thank you for your query, dated 3 February 2015.
2. I have copies of the following documents;
2.1 A letter written by the director E, of museum Y, in which he says " I managed to get the
aircraft on extended loan from the Science Museum ". The letter is dated 6 November 1984.
Note that the Science Museum " took responsibility " for the aircraft from museum X,
without reference to A, B, and C.
2.2 An entry dated April 2007 in the National Aviation Heritage Register. It says that the
" owner " is the Science Museum ( false ) and that the current aircraft location is at museum
Y ( true ).
2.3 An entry dated January 2015 in the Register, which describes museum Y as the aircraft
" owner " ( false ). The Science Museum is not mentioned.
3. Museum Y has never been given any custodial or ownership rights with respect to the aircraft, by A, B, and C. Does not the change in description, from " loan " to " ownership ", amount to
attempted theft, by museum Y ?
4. Please state your legal opinion, about what each of the parties was and was not entitled to do.
The parties were professor D, museum X, the Science Museum, and museum Y.
Best wishes.
6thFebruary 2015
Thank you for your comments of 4 February.
1. A, B, and C designed and built the aircraft. An archive exists which contains hundred of engineering drawings and photos. So it is easy to prove ownership of the aircraft. No document exists, which transfers ownership to University U, or to professor D.
2. The same person has been the director of museum Y since 1984. He wrote the letter about " extended loan "from the Science Museum. Both museum Y and the Science Museum are aware of the history of the aircraft. They have supplied documents, about their role in that history, to University U. University U has copied them to A.
3. It was professor D who transferred the aircraft to museum X, in 1966. They in turn transferred it to the Science Museum in 1983. The third move was to museum Y in 1984.
4. Everything that professor D did, was done without the knowledge and consent of A, the owner and designer of Mk 2. A is the appointed representative of B and C, in all matters concerning the aircraft.
5. Can you state what crimes relating to ownership and copyright were committed by professor D ?
What was and is the relevant legislation ?
6. The owners want to retrieve the aircraft from museum Y, in order to carry out a complete restoration on it.
Best wishes.
Thank you for your reply of 24 February.
Professor D made arrangements in 1966 with museum X, to display the aircraft there.
He did this without being given the permission of A, B, and C. He entered into a written
agreement with museum X about it. Unfortunately museum X cannot supply a copy of the
letter he refers to the agreement made in 1966, and he says;
" I was custodian of the aircraft before I arranged with museum X for them to take
over its custody. However it was clearly part of those arrangements that should museum X
dispose of the aircraft in any way whatsoever, the ownership of the aircraft should revert to me. "
Professor D was never appointed custodian of the aircraft, by A, B, and C. In my view,
the statement about ownership, in his 1983 letter, amounts to a " smoking gun ". Is he not guilty of the theft of the aircraft, by claiming custody, and then ownership ? Both claims are false.
A, B, and C did create the design drawings for the aircraft, and these survive. As you say, at no point did they part with ownership or title to the aircraft which they built. Museum X, the Science Museum, and museum Y have all made arrangements with respect to the loan and display of the aircraft, without reference to A, B, and C. A letter written by the director of museum Y in 1984 says;
" The Science Museum had taken responsibility for the aircraft, and I felt that its real home should be in museum Y. I managed to get the aircraft on extended loan from the Science Museum ".
This is evidence that the loan occurred, without either party being entitled to make the arrangement.
The metal frame which professor D produced was a grossly inaccurate copy of the genuine frame. He inserted it into the aircraft without A's permission, and it has been on display in that condition since 1984, at museum Y. Museum Y charges visitors for admission, so this amounts to commercial use of the aircraft. Professor D and Museum Y are knowingly responsible for;
1. Derogatory treatment of a copyright work.
2. False attribution of professor D's design, to the actual designers.
3. Dealing commercially in an infringing copy of the metal frame.
I look forward to receiving your views, in the light of the above information.
Best wishes.
Thank you for your reply of 26th February 2015.
In response to your queries, I have summarized the surviving documentary evidence about the roles of professor D and museum Y. You are the legal expert, and I seek your opinion as to whether they are responsible for the theft of the wooden airframe. If they are, what is the relevant legislation ?
Professor D was employed by university U when he carried out his actions with respect to the aircraft. I hold them jointly responsible for the present situation of the aircraft. I have supplied university U with extensive documentation about the project, which proves that A, B, and C were the designers and constructors of the aircraft in 1961, and that therefore they are the owners and copyright holders today.
The remedy I seek is the return of the wooden airframe, so that an authentic restoration can be carried out. I prefer to do this, by persuading the three parties involved that they were not entitled to act as they did. A necessary part of this process, is to draw their attention to the numerous ways in which they have acted illegally, and infringed the rights of A, B, and C. Hopefully, it would then not be necessary to sue university U, professor D, and museum Y.
I look forward to your reply.
Best wishes.
26th February 2015.
Thank you for your reply today.
Professor D is responsible for more than one letter describing his actions re the wooden airframe He tried to steal an insurance payment due to me, by writing to the company without my knowledge. He also tried to steal the metal frame from its storage location, again without my knowledge. Both attempts were unsuccessful. I have not mentioned these aspects before, because they would considerably lengthen the account of the aircraft's history. The basic point is that there are several documents, which prove his intention to steal, on three separate occasions.
In 1984, the director of museum Y stated that the aircraft was on " extended loan ". In 2015, he is stating that museum Y is the " owner " of the wooden airframe. In my view, this is a claim which makes him a party to the theft process begun by professor D.
A, B, and C were not commissioned to design the aircraft. It was a personal undertaking, wholly independent of university U. Professor D took up his post at the university three years later. He had nothing to do with any aspect of the project. He did not leave the airframe in the custody of the university, and they had no role in lending it to three museums. It was professor D alone who took the initiative, in arranging the transfer of the airframe to museum X.
My understanding of the situation, is that professor D and the director of museum Y are key figures in a multi-stage process, whereby they are trying to retain the aircraft illegally, and to profit from its display. Both are aware that it belongs to A, B, and C, and that no-one else has any ownership rights in it. Do you agree with this summary ?
I look forward to your response.
Best wishes.
3rd March 2015.
Thank you for your reply of 2nd March.
I have copies of the following incriminating letters, written by or referring to professor D;
1. The aircraft crashed on a test flight in November 1965. The aircraft was insured, and the premium was paid by A. Professor D contacted the insurance company, without A's knowledge or consent. His letter ( now lost ) claimed that the insurance payment should go to the society S which provided the aircraft construction grant. The company told A about professor D's intervention, in a letter which survives. They told professor D that he had no role in the matter. The company proceeded to pay A, according to the terms of the policy. Professor D's attempt to divert the insurance payment was unsuccessful.
2. Letter from professor D to museum X, dated 21st February 1983. He said that he was the " custodian " of the aircraft. This is a role which he assumed, without obtaining the agreement of A, B, and C. He also referred to an earlier agreement with museum X ( now lost ) which said that if museum X disposed of the aircraft, then ownership of the aircraft would revert to him. He was not entitled to make this claim, because he made no contribution whatsoever to the project, and he was not given any rights by the aircraft owners.
3. Letter to museum Y, dated 4th January 1985. Professor D said that the aircraft metal frame was stored in a named location. He wrote " We could easily obtain it, and present it to museum Y, to go along with the wooden airframe which is currently on display ". Professor D sent someone to try take the metal frame, without the knowledge and consent of A. The keeper of the frame on A's behalf refused, and the attempted theft was unsuccessful.
In addition, there are three published sources, which contain Professor D's false claim to have supervised the design of the aircraft, by A, B, and C. In fact, professor D came to university U three years after the design and construction of the aircraft.
Please provide details of the legislation which applies to professor D's unauthorized and illegal activities.
I look forward to your reply.
20 March, 2015.
Thank you for your reply of 3 March. I have not enquired about your progress
in preparing a reply since then, due to illness.
Please review our interaction to date, focusing particularly on the roles of
applies to their false claims and unauthorized activities. I plan to meet the museum
director, and to request the return of the wooden airframe, as the appointed
representative of the designers, constructors, and owners of the aircraft. If he
resists, I will recite the details of the illegality of his position, based on the
information which you provide. If he still resists, I will tell him that I will go to the
police, to report a case of attempted theft.
I look forward to your reply.
I'm unable to respond to Aj recently for two reasons:
1 .I was ill in march, I've been on several weeks in the hospital2. has not been able to access justanswer, bec. of repeated failure of the internet connection


text:
A great physique may take a lot of work, dedication, sacrifice and effort but it doesn't have to take up all of your time. The perfect example of this is actor and devout family man Joey Lawrence. While juggling various film and television projects along with family life Joey doesn't have time to spend hours in the gym. This is the exact reason why Joey uses short intense workouts that target each and every muscle in his body followed by a short but very intense conditioning intervals that can be performed with limited time, space or equipment. If you need proof, just checkout those chiseled 6 pack abs he so willingly showed off on Dancing With The Stars.
* Squat Jump into a Dumbbell Shoulder Press: three sets of 10 reps with a three count hold at the bottom of each rep. Rest 60-90 seconds between sets.
Set your feet in a squatting position, as if you are about to squat with a heavy load while holding a pair of dumbbells using a neutral grip at shoulder height. Descend into a parallel squat position and then drive up and jump as high as possible while pressing the dumbbells above your head as if you were reaching for the sky. Upon landing, attempt to absorb the load of the jump by landing on the front half of your feet and then sinking back onto your heels as the hips descend into the next squat. Try to land softly and stop momentum at the bottom of each squat before exploding back up for the next rep. Make sure you perform each rep with maximum effort and force.
* Chin-up Crunch: 3 sets of 10 reps with a three count hold at the top of each rep. Rest 60-90 seconds between sets.
Hang on a chin- up bar with your hands positioned shoulder width apart using an underhand grip (palms facing you). While hanging flex your knees to a 90 degree angle so that your lower leg is parallel to the floor. Pull yourself up to the bar while crunching your knees up towards your chest. Briefly pause at the top position when your chin is even with the bar while contract your lats and abs before lowering yourself back down into starting position and repeating.
* Plyometric Push- Ups: three sets of 10 reps with a 3 count hold at the bottom of each rep. Rest 60-90 seconds between sets.
Set up in the classic position on a well-padded carpet or exercise mat. Lower your body one inch away from the ground, briefly pause before extending your arms hard enough for your hands to come off the floor. When you hit the floor, immediately lower yourself into the bottom push-up position, pause to stop momentum before performing the next repetition. Make sure each repetition is performed with maximum effort, force and perfect form.
* High Knee Jump Rope Skips: 5-minutes of total work (20 seconds of work followed by a 10 second rest period for a total of 10 times) Make sure to complete as much work as possible within the 20 second sprint interval.
* Pair of dumbbells
* Chin-up bar
* Carpeted area or exercise mat
* Jump rope
Combining workout routines like this one along with a clean diet consisting of small meals and snacks consumed throughout the day free of saturated fats, sugars and high glycemic carbohydrates is a great way to have a movie star look without sacrificing hours in the health club.
Please consult a physician prior to engaging in any exercise program.

subset: commoncrawl


text:
Hello everyone! For the longest time, I've been wanting to start my own coven here in my hometown. My friends are all interested in magick and they do practice almost daily, as do I. I brought up the mention of starting one a while ago, and they said they were interested and would love to join, but I find being the high priestess of one would be challenging. We don't hang out as much as we would like, so it would be hard to even have a small one going. Any tips or suggestions?
I prefer more experienced people to help out, but anyone is more than welcome to help me out. Thanks!


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Originally posted by scorand
reply to post by Stormdancer777
yes some of the tea partiers want this too.. its funny i didnt realize that untill you said it.. from all the rhetoric i read and the videos i saw from the tea partiers it seemd like they just wanted to bash obama.. i figured that it was mostly because of media like rush and o'riley and their ilks proaganda.
Originally posted by Night4Hawk
Explain this very good!
Best wishes,
[edit on 16-9-2009 by Night4Hawk]
Originally posted by JaxonRoberts
Originally posted by Electro38
You couldn't say the same thing for all the people of all the countries of the world?
That's why I say this thread is completely biased and hypocritical.
It is biased, as I am an American and cannot nor will not speak of the human condition outside of my own sphere of experience. As I included myself in the OP, I fail to see the hypocrisy. Perhaps you need to go look the word up, because there is nothing hypocritical about the OP.
As far as all the other countries of the world, go back and read the thread... those from other nations look at us in just this light. We have become a joke as a people... a scary, well armed, reactionary, joke of a people... Not the image I'm really proud of.
Originally posted by JaxonRoberts
reply to post by Electro38
So, the people have no responsibility here, is that what you are saying? It's everybody else's fault? Really.... I am a student of history, and have quite a few decades of 'life experience' in a variety of locales here in the States. The fact is that you don't see what's really going on here... You are content to dance... Like our little simian friend...
Originally posted by useless eaters
What your not seeing is all the Americans who got those questions right. But then, that wouldn't be a story and it wouldn't fuel your trashing America agenda wouldn't it?
Your going to find people like that in any country. If you can't understand that, you got no business calling anyone else STUPID.
Originally posted by creaton91
And electro is completely right.
Ever heard of this song??
we got to moove these refrigeratorsss
Originally posted by creaton91
look underneath if there a foot brake on the rollers. If not just stick a piece of wood underneath the rollers. if that doesent work ur gana have to jerry rig it with metal wire or something
Originally posted by JaxonRoberts
reply to post by Electro38
Let's look at the definition of hypocrisy: The practice of professing beliefs, feelings, or virtues that one does not hold or possess; falseness.
Nope, no hypocrisy here...


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Airbus DS Communications, an entity of Airbus Defense and Space, has been selected by Cecil County Department of Emergency Services to upgrade the Maryland County's emergency call-taking system with the VESTA 9-1-1 solution. An existing Airbus DS Communications customer, Cecil County sought to upgrade its system to make the county Next Generation 9-1-1 ready and to boost its operational capabilities.
City of Philadelphia Adopts New VESTA 9-1-1 Call Handling Solution
Airbus DS Communications, a leading Public Safety communications provider in North America, has recently migrated the city of Philadelphia's 9-1-1 system. Its Calltakers will now join their peers in more than 13,000 U.S. 9-1-1 positions who are using the company's VESTA 9-1-1 Call Handling solution. The new system lays the groundwork for the City to transition to Next Generation 9-1-1 (NG9-1-1) technology and accept new forms of emergency requests from its citizens.
Clear-Com Showcases New Dispatch & Radio Gateway Solutions
Clear-Com, a leader in real-time communication and connectivity solutions, is showcasing its new Clear-Com Dispatch and Clear-Com Gateway interoperability solutions, offering superior audio quality in a fully featured, cost effective platform that will change the way public safety communication is handled.
Common Misconceptions about 9-1-1 Emergency Dispatchers
Society has fabricated dramatic misconceptions about the job of emergency dispatchers in an attempt to explain what it does not understand. These misconceptions range from comical to outrageously absurd... As a former 9-1-1 police communications operator, I remember answering calls and talking to people who wholeheartedly believed some of these misconceptions about the job I was doing to help them.
Crisis Text Line - A Service for People in Crisis that 9-1-1 Dispatchers Should Know About
Your Dispatch Center may receive a call from a service called "Crisis Text Line" (CTL) requesting assistance on a suicidal subject or other such crisis. They are a national crisis intervention service based in Manhattan, NY; they are legitimately trying to help those in need via text messages... I can see this service complementing 9-1-1 much like Suicide Prevention Hotlines have done for decades
Customizing a Keypad as an Alternative Dispatch Console Interface
We had concerns that this mouse-driven interface could pose a problem for our dispatchers who already suffer from a cluttered work space and were used to a keyboard-driven system for radio dispatch management. Using a modular keypad programmed to emulate the console functions, we developed an in-house solution that is working very well for our dispatchers.
Cyberattacks, 9-1-1 Bots, Corporate Partnership & More - Public Safety Predictions for 2017
2016 was an eventful year for public safety, with the rise in civil disobedience, increased targeting of and violence against police officers, and the changing face of the terrorist threat. On the technology front cyber security, drones, digital surveillance, and body cams took turns in the spotlight. So what�s in store in 2017? Here are some predictions, some safe and others slightly riskier, for what we�ll see next year.
Dispatch ICS
When an extraordinary incident hits a community, the dispatch center is thrown into an exceptionally busy period of critical, peak activity. There is the potential for chaos to reign, or for conflicting orders from multiple supervisors to throw dispatch operations into disarray. Having a standardized method of managing extraordinary incidents in the dispatch center will maintain a smooth operation and maximize support to the field responders. A manner of incident command, modeled after the...
Dispatch: A Short (and Very Powerful) Film
A rookie 9-1-1 dispatcher receives a bizarre phone call, plunging him into a horrific waiting game. Based on a true story, DISPATCH is a short film that was made to bring awareness and honor to all emergency dispatchers and what they do for our communities.
Dispatcher Ingenuity & Facebook Entry Helps Locate Injured Hiker
When Solano County (Northern CA) Sheriff's dispatchers received a 9-1-1 call from a young boy reporting his father had fallen while hiking, the call didn't last long enough to determine an accurate location. But trainee Breanna Martinez then came up with an idea - she searched on the father's name in Google, came up with a LinkedIn page, which led to a Facebook page and an important clue.
Dispatcher's Instructions Led To Caller's Death
Police in Denver (CO.) are investigating the handling of a 9-1-1 call from a road rage victim, during which a dispatcher told the man to return to the city for an officer to take a report, and which ended in the man�s death.
Dispatchers for North Memorial Ambulance Services (MN) Find 24/7 Scheduling Access, via Aladtec, a Valuable Department Asset
Dispatchers in Alameda County, Calif. save a woman's life in New York
This is a story about the Alameda County Sheriff's Office (ACSO) Emergency Service Dispatchers � the professionals behind the scenes who keep us all safe on a daily basis. Yesterday, they saved a life on the other side of the country.
Dispatchers Work out of Trailer after Lightning Strikes PSAP
It's not the first time lightning has struck here, but this time, when a powerful bolt hit a radio tower at the Stewart County (TN) Sheriff's Office on April 5th, it shut down the 9-1-1 dispatch center.
Dispatching in Slippers: The Future of Public Safety Communication Centers?
The "Anytown" Police Department took a page from the private sector and had taken advantage of having employees working from home. They realized that the role of the Public Safety Dispatcher has evolved from being just a job for a clerk to answer the phone and radio. Their roles are now that of highly skilled professionals who fill a unique niche that few can replace... But Pat and his fellow Anytown dispatchers had phones routed to their homes, along with all of the computer equipment...
Durham 9-1-1 Center Extends Texting Trial for Emergency Help
In order to continue to gauge the effectiveness of the new "text-to-9-1-1" technology, the Durham Emergency Communications Center and Verizon Wireless are extending the trial period beyond the January 31st deadline to now end on April 30, 2012.
E911: Raising Awareness for a Critical Component of Emergency Communications
Over the years, I've met with many safety officers and other managers who think a lot about emergency preparedness at our schools, corporations and government institutions. ... most of these organizations are not using all the tools available to provide the highest level of safety in the event of an emergency. While their intent is right, many safety officers are simply not aware of technology solutions that exist today for multi-line telephone systems that can ensure the right help gets to...
Eaton's 93E UPS Offers Feature-Rich, Economical Power System for Today's Mission-Critical Data Centers
Even the smallest disturbance in utility power can terminate or prevent 9-1-1 calls from being completed. For call centers, a reliable uninterruptible power system is needed to effectively maintain uptime across these facilities. The 93E UPS from Eaton offers enhanced maintenance bypass options and external battery cabinets to ensure operation of critical IT systems. Call center operators can build upon the internal runtime capabilities of the 93E with a range of battery cabinets that offer...
Eaton's Latest IT Power Management Software Aligns with Latest Virtualization Platforms & Converged Infrastructure Solutions
Power management company Eaton has announced the launch of its Intelligent Power Manager software version 1.4, building on a five-year history of success in developing industry-leading power management solutions that are compatible with most virtualization platforms. Intelligent Power Manager software version 1.4 strengthens Eaton's collaboration with Cisco Unified Computing System server management, which allows information technology (IT) managers to set power consumption limits to each...
Ecuadorian PSAPs Rewarded For Quality Of Emergency Services To Citizens
Two Public Safety Answering Points (PSAPs) from Ecuador have been rewarded with the Certificate of Quality Standard from EENA (the European Emergency Number Association). The PSAPs of Quito and Santo Domingo obtained the certificate after an extensive audit program, which evaluated their commitment to quality and their performance against specific quantitative and qualitative criteria.
Emergency CallWorks NG9-1-1 Call Management and Mapping Selected by Tuscaloosa County (AL)
Tuscaloosa County (AL) has selected Emergency CallWorks (ECW) to supply advanced 9-1-1 call management and call mapping. The new system, built to meet and exceed the latest Next Generation (NG) 9-1-1 standards, will help improve emergency response, streamline and consolidate operations and lower the county's total cost of operation and technology. The new NG 9-1-1 call management solution will be deployed with the capability to service all of the existing Public Safety Answering Points...
Enough is Enough: How Non-emergency Calls Have Compromised Our Emergency Number
If you cruise around the web, you'll see plenty of stories about how most calls to 9-1-1 aren�t truly emergencies. For those of us involved in the day-to-day provision of law enforcement, fire, and medical services, this trip wasn�t really necessary. We already knew that a good portion of the events delivered to us don�t require a lights and siren response. Some are handled through routine assignment, and others can be managed online or over the phone.
FAA Selects Spok's Enhanced 9-1-1 Solution for Facilities Across the U.S.
Spok, Inc. has announced that the Federal Aviation Administration (FAA) has selected Spok's enhanced 9-1-1 (E9-1-1) solution for a number of its facilities. The E9-1-1 software will enable the FAA's emergency response teams to pinpoint a 9-1-1 caller's exact location, notify appropriate onsite personnel, and maintain the safety of FAA employees and visitors.
FCC Takes Action to Prevent Unwanted and Harassing Calls to Nation's 9-1-1 Centers
The Federal Communications Commission (FCC) has unanimously approved an order creating a do-not-call list for America's 9-1-1 centers. The action, approved on October 17th, prevents robocalls and unsolicited telemarketing from reaching 9-1-1 centers on administrative lines � a needless distraction that could prevent emergency calls from being answered in a timely manner.
Flood Of 9-1-1 Calls Turns Into A Good Deed
A man who was tying up emergency lines with thousands of 911 hang-up calls got a surprise gift Wednesday from dispatchers who turned their frustration and anger into caring and support.
From a Text Message to a Life Saved
Think you're good at giving good driving directions, specifying street names, lane ends, and landmarks like the mountains east and west of the your community? The same ease probably wouldn't apply in places around Saskatoon, Canada... Just ask Ron Boechler, the police chief for Corman Park, a Rural Municipality (RM) located around Saskatoon. He'd have been lost without the guidance of MD Ambulance Dispatcher Kim Wruck. Without their teamwork, a young woman would not likely have survived the...
From the Archives: Antarctica Fire: Public Safety Under Down Under
McMurdo Station is Antarctica's largest community. It is a complex logistics staging facility for scientific research teams stationed in Antarctica. The community contains more than 100 structures including a harbor, an outlying airport with landing strips on sea ice and shelf ice, and a helicopter pad. Providing public safety for this remote facility is a full time paid fire department - and four 9-1-1 dispatchers.
From the Archives: Handing a Line-Of-Duty Death - Dispatch To Eternity
July 1, 1993: A brief radio encounter - tragic events that unfolded in a matter of minutes - changed the lives of two individuals forever, leaving one dead and the other with haunting memories, and leaving many more with unanswered questions due to.
From the Archives: Handling a Line Of Duty Death - A Double Tragedy in Oakland, 1999
On Sunday, January 10th, 1999, tragedy struck the city of Oakland, California (population almost 400,000 and located across the Bay from San Francisco) when it lost two of its best emergency workers in one day... Dispatchers who handled the incidents both affirmed that there is nothing a dispatcher can do to prepare for the emotional impact of losing a field unit. The pattern I've observed from these experiences appears to be common to these types of critical incidents. These incidents...
From the Archives: McMurdo Station, Antarctica: The Ultimate Dispatch Challenge
The challenge of a lifetime! Dispatching from McMurdo Fire Station, 35 miles from the foot of Mt. Erebus, an active volcano that rises 12,400 feet above sea level. Smoke and steam are seen spewing from its cone on a daily basis. The fire station is located on Hut Point Peninsula on Ross Island. This assignment is for the strong willed, adventure-minded dispatcher, because you are not on a 100-degree tropical island, you are at the bottom of the earth in Antarctica.... This year, four of...
From the Chair: "Press or Push?"
You are right in the middle of a multiagency mass casualty event when the phone rings. Is it a commander in the field with important information? Is it one of the mutual aid agencies you are coordinating? No. It is a reporter from a local newspaper with a thousand and one questions; just what you needed! This installment of From the Chair takes a look at the relationship between the dispatcher and the media. It discusses how an effective Public Information Officer is a buffer between...
From The Chair: "Scanner Land!"
You just sat down to begin your shift. The cluster of screens before you glow brightly, and the radio test revealed no problems. Before long, you will handle the fire on Broadway, the domestic violence on State Street, and the fender bender at the mall. And of course you will wonder if the hundreds, if not thousands, of people looking over your shoulder will approve of the way you're doing your job. The latest installment of "From the Chair" takes an irreverent look at the love-hate...
From The Chair: The Ever-Onward March of Technology
It is difficult to faze 9-1-1 dispatchers. But there is one phrase that strikes terror in them, "We're upgrading!" This installment of From the Chair asks the question, "Is introducing the latest and greatest technology really helping to do the job better?" To explore that question the article focuses on the CAD.
Gohmert Introduces 'The Kari's Law Act of 2015'
Rep. Louie Gohmert (TX-01) introduced 'The Kari's Law Act of 2015' today in the U.S. House of Representatives. He released the following statement on this legislation which ensures that anyone who dials 9-1-1 will reach emergency personnel, even if the phone typically requires that user to dial "9" to get an outside line.
Hung up on Hang ups - The Effects of Abandoned Calls
Even as cell phone providers add safeguards to minimize accidental 9-1-1 calls, this decline could be offset by the increasing number of calls generated by wearable devices. It doesn't matter if it's a purse dial, pocket dial, duplicate call hang-up, or toddler playing with an inactive phone. One thing is for certain, abandoned calls - and returning them - add to the multi-tasking overload.
IAED releases Version 13 of Emergency Medical Protocol
Version 13.0 of the Medical Priority Dispatch System™ (MPDS), scheduled for release in fall of 2015, represents the latest and greatest in a long line of Medical Protocol releases since making its inaugural appearance 36 years ago. "Version 13 captures the best pre-arrival care available to support and improve our proven standards of excellence in caller, bystander, and responder safety," said Jeff Clawson, M.D., inventor of the MPDS and principal author of the classic dispatch text...
John Oliver Examines 9-1-1 Technology Deficiencies on Last Week Tonight
The HBO parody news TV series Last Week Tonight with John Oliver brought its usual match-up of humorous asides with often comprehensive reporting to the state-of-the-art of 9-1-1 technology in Sunday night's show (May 15). It's a well-rounded examination and not critical of 9-1-1 dispatchers; Oliver recognized the difficult jobs dispatchers have and the stress the job puts them under, while focusing primarily on technological and funding issues that are out of their control
Jones-Lenoir County E-911 Call Center Discovers GTG's Vantage Points Dispatch Advantage
With North Carolina's hot summer months quickly approaching, the Jones-Lenoir County Emergency Communications Center is gearing up for its busiest season of the year. But thanks to GTG's Vantage Points Dispatch software, the center's Emergency Dispatchers are more prepared than ever.
Jonesboro Is Fired Up About FSA I/O Fire Dispatch System
The City of Jonesboro, a thriving municipality of 70,000, home to Arkansas State University and major companies like NicePak and Nestle, was outgrowing its emergency dispatch capabilities as times and technologies changed. As Jeff Presley, E9-1-1 Director for the City and Craighead County describes, "We were using an analog paging system that was antiquated, trying to patch into the State�s new digital 700/800MHz radio system. We needed to find something reliable, a secure pathway between our...
Kingsport Emergency Communications District Increases 9-1-1 Call-Handling Efficiency with Total Response Solution
Kingsport Emergency Communications District (Tennessee) has implemented PowerPhone's Total Response solution for 9-1-1 call handling. Total Response includes CACH (Computer-Aided Call Handling), a proven software solution that streamlines the 9-1-1 call-handling process by providing integrated protocols and pre-arrival instructions that help guide dispatchers through each call to help quickly identify needed resources.
Las Vegas Metro PD Expediting 9-1-1 System Upgrade After Hour-long Breakdown
The Las Vegas Metro Police have stated that the technology that runs the county's 9-1-1 dispatch system needs to be replaced because it is too old to be properly maintained. Overhauling that system, however, could take more than two years, a prolonged process that Metro is telling the Clark County Commission leaves the valley susceptible to a "more serious, prolonged outage."
Las Vegas Metro Police Department Selects Airbus DS Communications' VESTA 9-1-1 Solution
Airbus DS Communications, an entity of Airbus Defense and Space, has been selected by the Las Vegas Metropolitan Police Department (LVMPD) to upgrade the city's emergency call taking system with the VESTA 9-1-1 solution, making the municipality Next Generation ready.
Lighting Strikes NJ Comm Center, five dispatchers shocked
The Salem County Dept. of Emergency Services dispatch facility, located in Mannington Township, New Jersey, was struck by three successive lightning strikes Thursday, according to a report at NJ.com. Five dispatchers suffered from electrical shocks as a result.
Locution Systems to Provide Fire Station Alerting System to Rickenbacker Air National Guard Base
Locution Systems, Inc., the provider of the Locution Systems Fire Station Alerting (FSA) System for fire and EMS departments, has been commissioned to provide its FSA system to the Rickenbacker Air National Guard (ANG) Base. The Rickenbacker ANG Base will implement Locution Systems' FSA System with enhanced Aircraft Rescue Fire Fighting (ARFF) capabilities. This ARFF-enhanced version allows both dispatches and "crash phone" audio from Rickenbacker�s control tower to be distributed with the...
Managing a Last Call Broadcast: Traditions & Guidelines for Dispatch Centers
What follows here are guidelines and examples we've culled from a number of agencies which we hope may help you develop a pre-plan for composing a suitable Last Call broadcast for your department or dispatch center, in the hopes that you will never have to use it. As we've found with most critical event SOPs, it's better to have it and not need it than to need it and not have it. Thus, having a plan for when and how to make a Last Call broadcast with guidelines as to verbiage, will serve...
Marshall County Sheriff, Marshall County EMS, and Lewisburg PD Adopt PowerPhone's Total Response CACH Solution
Marshall County 9-1-1, Tennessee, has deployed the PowerPhone Total Response CACH (Computer Aided Call Handling) solution because their commitment to their community is critical. This was an enormous effort by the three agencies who dedicated investing time and resources in making improvements so the Total Response solution would be significant to the call takers, on scene responders, and citizens of the community.
Martinsville-Henry County, Virginia, Upgrades VESTA 9-1-1 Call Processing System
Martinsville-Henry County 9-1-1 Center recently adopted the VESTA 9-1-1 system, the latest call handling solution from Airbus DS Communications, an entity of Airbus Defense and Space. The Southern Virginia county is now next generation ready and better prepared than ever for the NASCAR Sprint Cup Series race the county hosts each year.
Matrox Avio Series: Dual-DVI Fiber Optic KVM Extender Solution for Graphics Systems
Matrox Graphics Inc. has unveiled its Matrox Avio Series, a new line of fiber optic KVM extenders for graphics intensive design and visualization applications within the government, military, and other markets. The KVM extender transmitter/receiver pair enables users to secure the host computer in a call or operations center's climate-controlled machine room by capturing the system's I/O functionality and extending it up to 1000 meters over a single fiber optic cable.
Michigan 9-1-1 Dispatch Centers & Citizens Benefitting from Smart911 Service
A life-saving, national safety service, Smart911 provides dispatch centers with greater information about a caller, beyond just a phone number. Citizens can create a free, private and secure Safety Profile for their household, which can include data about an individual, family, a residence and even pets. Details include medical conditions, disabilities and special needs.
Minneapolis / St. Paul Metro Area PSAPs Select Airbus DS Communications' VESTA 9-1-1
Twelve Public Safety Answering Points (PSAPs) within the nine-county Minneapolis/St. Paul metropolitan area regional 9-1-1 system that is supported by the Metropolitan Emergency Services Board have selected Airbus DS Communications, an entity of Airbus Defense and Space, to upgrade their technology to the latest VESTA 9-1-1 solution.
Miracle on the Hudson - The Rescue of Flight 1549: The View from Dispatch
Yesterday marks the third anniversary of the emergency landing of US Airways Flight 1549 into the Hudson River that saved the lives of all 155 people on board the aircraft. The firefighters and officers who worked the night tour of January 14th and the day tour of January 15, 2009 were in for a busy 24 hours. The men and women of the Manhattan Communication Office were in for a busy day tour. However, they didn't realize how busy!
National Public Safety Telecommunicators' Week: A Time to Refocus
For this year's commentary on the what, the who, and why of National Public Safety Telecommunicators' Week let me share a post from Amy Johnson, a former dispatcher discussing the week that her once co-workers recently had in Sevier County, Tennessee, and the kind of day she and her co-workers had recently. THIS is the what, the who, and the why.
NBC News Report: US Postal Service Policy Found to Cause Delays in 9-1-1 Reporting
An investigative news report by Vicky Nguyen, Liz Wagner and Felipe Escamilla posted online at NBCBay Area (see link below) has exposed a USPS policy that some say may have contributed to critical time delays in life and death situations.
NENA Issues Cyber Attack Warning to 9-1-1 Centers
On Friday, May 12th, 2017 the National Emergency Number Association (NENA) Headquarters became aware of a widely-reported ransomware attack affecting both private- and public-sector enterprises in multiple countries. NENA is not aware of any attacks affecting PSAP systems or 9-1-1 service at this time. Reporting indicates that life-safety institutions in the U.K., including several hospitals, have been affected. Consequently, we are issuing this special alert to help members defend against...
NENA: Federal Committee's Action Disrespects 9-1-1 Telecommunicators and Holds Back Next-Generation 9-1-1 Improvements
On behalf of the thousands of 9-1-1 professionals serving the public in every community in America, the National Emergency Number Association (NENA) is deeply disappointed that the federal government intends to continue classifying Public Safety Telecommunicators as "Office and Administrative Support" workers, rather than as the critical public safety professionals that they are.
New Book: 9-1-1 What Is Your Emergency?
The book is primarily a compilation of short stories told in snippets of dialog between caller and dispatcher, largely directed to those not in the business. The author's intention is rather to share brief glimpses into the kind of strange and unusual calls stand out from bedrock of the routine and the intensely critical that provides the foundation for the 9-1-1 dispatcher's workday
New Mobile App Helps Citizens Report Crimes by email
CrimePush has launched an innovative new crime-reporting and personal safety app for the iPhone and Android marketplace. With a few intuitive clicks, community members can now report crimes, medical emergencies, or other threatening situations to their local authorities at the push of a button. Because of the smartphone's unique capabilities this app can discretely send alerts that include detailed GPS coordinates, photos, text, and even video.
New Mobile Technology Extends the Reach of Language Services for Public Safety
Enter ELSA (Enabling Language Services Anywhere). Created specifically to support hands-free access to OPI services, ELSA is a compact, body-worn device not much larger than a mobile phone that offers immediate access to OPI providers with the push of a single button.
New Patch Panels Enhance Call Center Cable Management
Tripp Lite, a world-leading manufacturer of power protection and connectivity solutions, has introduced two new Cat6 Patch Panels with unique form factors. The addition of these models provides new durable, convenient, space-saving possibilities for cable management. Both of the new patch panels are TAA-compliant, meeting the requirements for GSA schedule purchases.
New PSAP Operations Director Brings Leadership and Experience to National 9-1-1 Association
NENA announced on May 5th that Christopher Blake Carver has joined the NENA staff as the association's new PSAP Operations Director. In his new role, Carver will oversee projects related to current, emerging, and prospective issues affecting 9-1-1 centers (PSAPs), with a strong focus on preparing these stakeholders for Next Generation 9-1-1 implementations.
New TV Show takes a close look at strangest non-emergency 9-1-1 calls
If you are an emergency Dispatcher, we know you've heard some crazy calls and we want to hear about them! WORLD'S MOST RIDICULOUS 911 CALLS is a new TV show that dissects one of a million crazy, non-emergency 9-1-1 every week and asks the question everyone wants the answer to: WHAT were these callers thinking?!
NICE Adds New Capabilities to NICE Inform to Enhance Public Safety NG9-1-1 Readiness
NICE has announced its latest release of NICE Inform which includes new capabilities to help PSAPs (Public Safety Answering Points) enhance NG9-1-1 readiness, quality assurance, efficiency and cost-savings. The industry-leading digital evidence management solution, NICE Inform captures, manages, and synchronizes multi-channel interactions between citizens, PSAPs and first responders, to provide a complete, accurate record of incidents.
NICE Inform Elite will Deliver Incident Intelligence to Emergency Communications Centers
NICE Inform Elite adds four new core capabilities on top of Inform's already robust applications. These include: CAD Incident Analytics to enhance incident reconstruction and automate quality assurance workflow; Incident Intelligence dashboards for real-time tracking of performance targets and trends; GIS mapping for improved incident visualization and analysis; and a future-ready multimedia recording platform.
NIU researchers find link between 9-1-1 dispatchers, PTSD symptoms
A new study by researchers at Northern Illinois University suggests that the on-the-job, indirect exposure to trauma puts dispatchers at risk for developing symptoms of post-traumatic stress disorder (PTSD). "We found that dispatchers report significant emotional distress related to handling duty-related calls, and this type of distress is associated with increased risk for developing PTSD or PTSD symptoms," said NIU Psychology Professor Michelle Lilly, one of the authors of the study...
Ohio Woman arrested for calling 9-1-1 about bad Chinese food
Alliance, Ohio, Police report that they arrested a 44-year-old woman for 9-1-1 misuse after she called 9-1-1 to report that the Chinese food she ordered at a restaurant was "not up to par for her liking." Listen to the call here....
Oldham County Central Dispatch Takes 9-1-1 Call Handling to Next Level with PowerPhone's CACH
Oldham County Central Dispatch (Kentucky) is enhancing their 9-1-1 call-handling capabilities with PowerPhone's Total Response solution. The latest improvements come from implementing Total Response CACH (Computer Aided Call Handling) that streamlines the 9-1-1 call-handling process by providing integrated response protocols and pre-arrival instructions that help guide dispatchers through each call.
On Target and on Time? Recent Legal Cases in Emergency Dispatch
Dispatchers may be considered the forgotten emergency service. In some ways they have the most challenging job of all: they deal with callers who are distressed, responders who are under pressure, and a public who has little regard for their skills. A trio of recent legal decisions have added to the factors they must consider.
Outrageous 9-1-1 calls sought for new TV show
Heart attacks, car accidents, or fire. Everyone knows that 9-1-1 serves as an emergency telephone number - a vital lifeline to serve the community during crisis situations. But some of the calls made to this emergency hotline are anything but! Life or death? How about a dating hotline OR A call for take-out Chinese? TLC's newest series, OUTRAGEOUS 911, features the actual audio from some of the most ridiculous - and real-life - calls ever received and we�re looking for stories.
Ozaukee County Goes Live with ProPhoenix Public Safety Software
The Ozaukee County (WI) Sheriff�s Department flipped the switch to release the live Phoenix software suite to fulfill their public safety needs. Home to a population of 87,000 residents and 215 sworn officers, Ozaukee County is now utilizing Phoenix Computer Aided Dispatch, Law Enforcement Records Management, WDA Mobile, Citizen Services Program (CSP), and soon, Corrections Management Software.
Pacific Interpreters Celebrates 20 Years of Improving Language Access for 9-1-1 & Healthcare Call Centers
Pacific Interpreters, Inc., a leading provider of over-the-phone interpreting for healthcare, 9-1-1 emergency services, government services, and other call centers, celebrates 20 years of providing high-quality language access services to eliminate communication barriers and connect its customers with the individuals they serve.
Pacific Interpreters Partners with First Contact 9-1-1 to Improve Language Access for 9-1-1 Call Centers
Pacific Interpreters, Inc., a leading provider of over-the-phone interpreting for Healthcare, Government, and Business Markets, has announced a strategic partnership with First Contact 9-1-1, a well-known supplier of high quality education and training programs to public service agencies, to improve language access for 9-1-1 Call Centers.
Please Don't Put Me on Hold Again: Perspective from a Dispatcher's Spouse
Overly excited, I'm heading home to get dressed for dinner and a movie with the guy I've only seen in passing all week - my husband Chris. His request to take the night off was approved, so this is an opportunity that is few and far between. Not far into the night, the phone rang. It was work...
Police 9-1-1 and dispatch in Puyallup now South Sound 911
South Sound 911 has reached an agreement with the City of Puyallup (WA) to transition 9-1-1 and dispatch employees from Puyallup's City Comm to South Sound 911, effective Jan. 3, 2016. The transition is significant in that it paves the way for the unification of 9-1-1 and dispatch services for 19 law enforcement agencies in the county.
Police respond to 9-1-1 call of neighbors screaming, find family watching 'The Walking Dead'
AMC's hit TV series The Walking Dead can be quite a visceral experience for some viewers. This Great Falls (Montana) family apparently got so involved in last Sunday's drama with their excited or terrified screams that neighbors called 9-1-1 thinking something horrible was happening inside the house.
Powerful New NICE Inform Call Playback Integrates within APCO 9-1-1 Adviser
NICE has announced at this week's APCO Conference that it is integrating the NICE Inform solution with APCO 9-1-1 Adviser to streamline the process of reviewing and evaluating 9-1-1 telecommunicator interactions with the public. 9-1-1 Adviser is a criteria-based software application that uses APCO's nationally recognized protocol to guide call handling, prioritize the response level of a call and provide pre-arrival instructions to the caller.
PowerPhone Issues Active Shooting Response Bulletin
PowerPhone, has published an Active Shooting Response (ASR) Bulletin for public safety agencies. The free bulletin may be used as agencies see fit in preparing and equipping their call takers and dispatchers with effective instructions to deal with an active shooting event.
PowerPhone White Paper: The PSAP and Emerging Infectious Diseases
PowerPhone has released a complimentary white paper entitled, The Role of the Call Handler in the Face of Ebola and Other Emerging and Deadly Infectious Diseases. This paper presents a fundamental summary of emerging infectious diseases and emergency response with a focus on empowering the call handler with information and understanding and, by so doing, protect responders.
PowerPhone Wins 2011 Gold CQIA Innovation Prize
PowerPhone, Inc., a leading provider of 9-1-1 call handling systems, has been awarded a "gold" Connecticut Quality Improvement Award (CQIA) Innovation Prize for their flagship Total Response system, which combines 9-1-1 dispatcher training, tools and accreditation.
PremierOne Aids Bernalillo County in Managing 9-1-1 Calls Without Second Guessing
Bernalillo County (NM) recently implemented a new 9-1-1 dispatch system that connects the county's sheriff's deputies, firefighters, EMS responders, and emergency management team. The new system, PremierOne by Motorola Solutions, allows dispatchers to quickly address emergency calls but also provide detailed information about the location, scene, and background of persons involved for a faster, more efficient and safer outcome.
Public Safety Agencies in Utah Team Up to Improve 9-1-1 Services
The Salt Lake Valley Emergency Communications Center (VECC) announced that several counties in Utah have taken the initiative to provide the first IP-capable 9-1-1 call delivery system in the state. Intrado and CenturyLink will offer an emergency service number (ESN)-based ESInet for all 9-1-1 wireline and wireless call handling and routing; IP-based Intrado VIPER call processing equipment; and a common database for call routing and mapping systems that display caller location. This new...
RapidSOS & Hexagon Partner to Equip 9-1-1 Centers with Accurate Location from Smartphone Callers
Hexagon Safety & Infrastructure and RapidSOS have partnered to provide public safety agencies that use Hexagon's Intergraph Computer-Aided Dispatch (I/CAD) with accurate location and additional data from the RapidSOS NG911 Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Hexagon will be able to harness data from the RapidSOS Clearinghouse - including accurate handset location from all smartphone location sensors.
Rave Mobile Safety Announces Rave Command View and Rave 911 Analytics
Rave Mobile Safety announced two innovative new features of the Rave Platform: Rave Command View gives 9-1-1 managers and dispatchers interactive, map-based views of critical information, such as 9-1-1 call patterns and critical facility data during active emergencies. Additionally, Rave 911 Analytics provides easy, anytime web-based access to historical call reporting and analytics.
RAW AUDIO: Roanoke City dispatchers only ones to catch firefighter mayday call
A firefighter fell through an elevator shaft in the home and declared mayday. Because of the loud, stormy conditions on scene and the transmission which was described as 'faint,' dispatcher Jessica Graybill was the only one to hear the mayday and immediately went into action.
Realities of Next Generation 9-1-1
Clearly, a close and complementary partnership between technology, operations, and management both from within the 9-1-1 Center administrations, nationwide, and from without, by the federal, legislative, and vendor partners who mandate, drive funding to, design, and implement the changes needed to reach the next level of 9-1-1 services so urgently needed...
Recognizing Carbon Monoxide Emergencies - Dispatch Concerns & Responder Detection
Carbon monoxide poisoning is responsible for some 435 deaths per year - and it is not uncommon for first responders to be victims of carbon monoxide. For dispatchers, there's an important lesson to be learned. Arvada (CO) responders have portable carbon monoxide (CO) monitors hooked onto their carry-along kit bags, which sound an alarm alerting crew members to high levels of CO before they enter the hazardous environment.
Redefining the Human Machine Interface
Simultaneous auditory stimuli (e.g., radio and telephone transmissions) is a common occurrence within in the 9-1-1 communication center. Competition for the telecommunicator's attention and comprehension with receipt of two simultaneous verbal transmissions may result in critical information being missed or lost when switching between tasks. To better manage competing auditory activity, the telecommunicator needs a process to receive, analyze, and organize this activity in such a way that...
Reducing Stress for 9-1-1 Dispatchers: What You Should Know
Stress is a very sensitive and very real subject for many 9-1-1 dispatchers. Coping with stress can happen on many different levels and we all deal with it a different way. When stress affects our personal health learning how to cope with it in a productive way can make all the difference.
Remember the MEME!
It�s our jobs collectively to question. We can�t blindly accept that the picture provided us is accurate, or that the two lines of text received are even close to being correct. These will take on even greater implications in the Next Gen 9-1-1 world of tomorrow. But right now they simply apply to getting all the information needed to come to the truth.
Revolutionary Public Safety App Develops an "un911 Solution" for Public to Share their Safety and Security Concerns, Anonymously
Sci-Shot's innovative non-emergency public safety and security mobile App wins User confidence, as reported in sci-Shot's last market research efforts... The App, which serves as a convenient way for people to anonymously report non-emergency public safety and security concerns, can benefit a broad range of organizations, including, event management enterprises, shopping centers, apartment complexes, homeowners associations, indoor malls, and stadiums - virtually any venue where the public...
San Luis Valley 9-1-1 Chooses Solacom as its New i3-Ready Call Handling Solution
Colorado's San Luis Valley 9-1-1 is well positioned for i3 after selecting the Solacom Guardian 9-1-1 Call Handling solution to deliver next-generation call handling and management. The emergency telephone authority, responsible for 9-1-1 calls from residents in six counties in southwestern Colorado, is the latest 9-1-1 center to choose Solacom�s i3-enabled, fully integrated NG9-1-1 solutions for PSAPs.
Scanning - Overheard on a Dark and Very Busy Dispatcher's Night
"Six-One-Charley-Five, respond on a domestic disturbance. Report of a male beating a woman with a..." *squelch* "...rabid ferret, last seen in caller's back yard, on top of a..."
Smart911Connect Provides Solution Providers and App Developers a Method for Delivering Data to 9-1-1
Rave Mobile Safety, creators of the national public safety database Smart911, has announced Smart911Connect, the first program connecting third parties holding data relevant to the emergency response process with supported 9-1-1 centers. Call takers and dispatchers within Smart911 connected public safety answering points (PSAPs) across the country can now automatically receive approved sources of data, including text and images, delivered to their workstation in real-time alongside a 9-1-1...
SNOPAC 9-1-1 Comms Center Deploys FirstWatch Situational Awareness Monitoring System
To ensure that police, fire and emergency medical services in Snohomish County have their fingers on the pulse of the community, the SNOPAC 9-1-1 has deployed FirstWatch to monitor in real-time the roughly 1,500 calls they dispatch each day (more than 600,000 calls in 2013).
Solacom Completes Installation of Custom Call Handling Solution in Multi-County Colorado PSAP
Solacom selected for Gatineau NG9-1-1 call-taking system
Solacom Guardian next generation 9-1-1 system will soon bring a new level of 9-1-1 service to Quebec's fourth largest city. Solacom Technologies has been chosen by the City of Gatineau, Quebec, to supply, install and service a new 9-1-1 Guardian NG9-1-1 call-taking system to replace an end-of-life ECS-1000 system.
Stratus Announces its Annual PSAP Survey Results
From November 2014 to January 2015, Stratus Technologies surveyed 421 PSAP employees, primarily in North America. The 20 question survey featured topics including call volume, staffing, next-generation 9-1-1 migration, use of virtualization technologies, system outages and more.
Stratus launches 4th Annual PSAP Survey
Stratus Technologies has launched its 4th Annual PSAP Survey. The purpose of the company's annual surveys it to compare participating Public Safety Answering Points with other PSAPs in terms of staffing, population served, 9-1-1 call volume, calls dispatched, technology, progress on NG9-1-1 and more.
Stratus Server Line Bolsters Downtime-fighting Technology with Intel Xeon E5 processor Speed, Power and Performance
With the increasing IT complexity, sophistication, and integration both within and outside of today's Public Safety Answering Points (PSAPs), uninterrupted 24/7 service is more challenging than ever before. In this battle to protect against the pains of IT system downtime and data loss, Stratus Technologies today launched an entirely new arsenal of server systems specifically engineered for superior high availability and operational simplicity.
Stratus White Paper: Protecting PSAP Applications from Downtime
This White Paper/ebook provides PSAP Managers with the information needed to assure the availability of mission-critical applications and minimize the possibility of disruptions caused by server, operating system, or application failure. It describes the advantages and disadvantages of dedicated servers, cluster technology, virtualization and more in easy- to-understand terms.
Suicidal 9-1-1 Caller Saved with Total Response
A story posted online by The New Haven Register on March 25th praised the efforts of Angela Watley, a veteran 9-1-1 Call Handler with twenty years of experience, who was successful in talking a suicidal caller out of taking his own life.
Survey of 9-1-1 Dispatchers Finds Many Indoor Callers Cannot be Located
Current FCC regulations establish location accuracy requirements, but they are applied only to call originating outdoors. Nearly every 9-1-1 call center faces the problem of receiving calls from those who cannot tell the dispatcher their location... FindMe911, a coalition to ensure that 9-1-1 works in today's wireless age, has released new information from the perspective of 9-1-1 dispatchers and managers.
Take Stratus's 4th Annual PSAP Survey and get the 2015 Results Free
Are you curious to learn how your Public Safety Answering Point compares to other PSAPs in terms of staffing, population served, 9-1-1 call volume, calls dispatched, technology, progress on NG9-1-1 and more? Complete this short survey and you will receive the 2015 survey results. Estimated time to complete survey is about 7 minutes.
Texas 9-1-1 Dispatcher Named National Winner of Smart Telecommunicator Awards
Text-to-9-1-1: Operational Considerations after Vermont Trial
Beginning last April, the state of Vermont conducted a six-month trial to test the potential of 9-1-1 text messaging services... With the trial period having culminated on October 15th, 9-1-1 Magazine recently spoke with David Tucker about his views of the viability of test-to-9-1-1 services following the completion of the state's trial program.
That Darkness Known As Depression
I am an Emergency Dispatcher and I must do something which is very difficult for me to do. I am admitting that I have PTSD, depression and anxiety. I know that there are many others in the Emergency Dispatch community who are quietly struggling as well. Although we do not see the scenes that we send our officers, firefighters and medics to, we are not immune to the trauma. I would like to share some of what I have learned through my own experience, in walking through this darkness.
That Moment That Reminds Us Why We Do This Job
As any public safety dispatcher or telecommunicator will tell you � it's a dedicated job with many ups and down. For Patricia, a dispatcher in Missouri � this recent moment is one of her favorites. Everything meaningful about the job, and why we do it, is encapsulated in this one photograph and the caption that goes with it.
The 9-1-1 TEXTbook (get it?) - Free text-term manual, for one week!
9-1-1 or may not be prepared for Text to 9-1-1! In honor of National 9-1-1 Education Month, which just ended, Professional Pride offers their Call Takers & Trainers searchable TEXTbook - get it? - for understanding text messages - FREE, for one week.
The Customer Service Challenge: Police vs. Nordstrom
"The Customer is Always Right" has long been a cliche' used in the customer service industry, prompting businesses in the private sector to provide the highest quality of professional service to meet customer satisfaction. So how can we apply this principle to law enforcement without turning police agencies into a Nordstrom's?
The Hidden Hazards of Chemical Suicide
Police and firefighters in Aurora, Colorado responded to an apartment building after a report was made of the smell of rotten eggs in the area. The building was evacuated, and responders entered an apartment whose bathroom had been taped shut with duct tape. Signs warned of hazardous materials inside. A young woman's body was soon removed from the residence. Welcome to the new and terrifying world of chemical suicide. As a 9-1-1 dispatcher, it's important for you to know that this threat...
The Human Element in Emergency Dispatching: Can Chatterbot Technology Carry the Torch for a Modern 9-1-1 System?
Legacy 9-1-1 emergency operations systems are undergoing modernization into the next generation of 9-1-1 systems. Chatterbot and artificial intelligence (AI) technologies as a part of PSAP capacities also have the potential to significantly enhance, or even replace, the human element as the core of 9-1-1 center operations.
The Next Generation Communications Center
I believe that we are going to see more change in the Communications Center in the next five to ten years than we have seen in the last 25... And now we are moving to Next Generation 9-1-1. I prefer to call it Next Generation Communications Center - because I believe NG9-1-1 has a lot more to do with the entire function and operation of the communications center than just 9-1-1.
The State of Michigan Makes Smart911 Available to Every Response Agency and Resident Statewide
Rave Mobile Safety, a trusted partner for public safety software, announced Michigan's statewide initiative to make Smart911 available to all residents. Following successful deployments in dozens of 9-1-1 centers across the state, Michigan will make Smart911 standard across the Great Lakes State.
Tiburon Launches 9-1-1 Call Handling with Intrado A9C integration to enhance Dispatcher/Call Taker Workflow
Tiburon, Inc., a portfolio company of The Gores Group and a leading provider of public safety software solutions, has announced the launch of Tiburon 9-1-1 Call Handling with seamless integration to Intrado A9-1-1 Connect (A9C).
Today is the 48th Anniversary of 9-1-1 in the USA
The first 9-1-1 emergency telephone system in the USA went into service on this date - February 16th - in 1968, in Haleyville, Alabama.
Torres Introduces Bill To Bring Accountability To Private Firms Investing In 9-1-1 Services
"If a private equity firm decides to invest in an emergency services company, they also take on the responsibility to provide those services to the level our communities expect," said Torres. "Unfortunately, that doesn�t always happen, and the consequences can be tragic. This is why I introduced legislation to make sure there is transparency and accountability when Wall Street firms decide to invest in these vital community services."
TriTech and Medic Partner on Technology Initiatives to Improve Emergency Response
TriTech Software Systems and Medic, Mecklenburg County's Emergency Medical Service Agency, have partnered on important technology initiatives designed to improve emergency response. TriTech will provide its VisiNet Mobile data solution in Medic vehicles and install a VisiCAD Disaster Recovery solution for an off-site emergency backup dispatch center.
Wayne County 9-1-1 Communications Center Selects Intergraph
The Wayne County, New York, 9-1-1 Communications Center has selected an integrated suite of public safety software from Intergraph. Wayne County's 9-1-1 center is the first agency to acquire the new Intergraph Express Implementation, an out-of-the-box solution for dispatch, records management, mobility and integration.
What if there was no 9-1-1? - Recruitment & Training for the REAL Job
In a recent NBC news report, it was noted that the Albuquerque Dispatcher who hung up on the 9-1-1 caller because she swore at him has resigned. Chris Carver of National Emergency Number Association (NENA) stated that "hiring the right people can sometimes be more important than training." But perhaps the real question Mr. Carver should be asking, is: do people understand fully what they are signing up for?
What's the App For 9-1-1? How Third Party Software Compromises Emergency Reporting
Accompanying the increasing popularity of smartphones came the commensurate popularity of applications or "apps" that made them even smarter. Much of this programming is fun, helpful, or at least innocuous. But what happens when a variety of applications - some obviously designed without public safety input - promise to enhance your enhanced 9-1-1 experience?
White Paper: Discover The 5 Trends Transforming Public Safety Communications
Motorola conducted a survey on the latest trends that impact public safety agencies of all sizes. The results reveal that the use of data-driven communications such as social media, text-to-9-1-1, GPS, video, and cloud technology, are growing rapidly. But there's still work to be done. Get the survey results here.
Wisconsin Police Dispatcher Uses New Text Message Service To Handle Emergency Hundreds Of Miles Away
In the early morning hours one day last weekend, Middleton (WI) Police Department dispatcher Sue Buechner received a text message from a teenager who was afraid that his mom was having a medical emergency... Upon exchanging several text messages to determine the location and get further details, the dispatcher quickly discovered that the person who was texting for help and the patient were actually in Manchester, Tennessee, almost 700 miles away from Middleton...
Woman jailed for 9-1-1 misuse over bad manicure
A Florida woman was jailed after she called 9-1-1 in Volusia County, Florida, four times after a fight with a nail salon over a bad manicure. Cynthia Colston told My Fox Orlando that she called after the nail technician became aggressive with her when she refused to pay as much as the store was charging for nails that she said were too short.
Woman Locked Out Of Car Called 9-1-1, Claimed Infant Was Trapped Inside To Get Quicker Response
Locked out of her car earlier this month, a woman called 9-1-1 and claimed that an infant was trapped in the vehicle. But when a sheriff's deputy responded to a "priority one lockout" at the woman�s Florida home at around 9 AM on October 6, he "saw no child" inside vehicles parked in the driveway.
Zetron Leads Industry with over 5 Million Hours of P25 CSSI Operation
Zetron, a leading provider of mission-critical communication solutions worldwide, has announced that implementations of its Acom integrated dispatch system utilizing the TIA Project 25 (P25) Console Subsystem Interface (CSSI) have logged more than 5 million hours of successful operation at customer sites throughout North and South America and Australia.
Zetron System Utilizing CSSI Tests Successfully with Harris P25 Phase-II Network
Zetron's Advanced Communications (AcomEVO) console system equipped with the P25 Console Subsystem Interface (CSSI) has just completed successful testing with Harris's P25 Phase-II infrastructure.
Zetron Unveils Innovative 9-1-1 Call-Taking System
Zetron, a leading provider of mission-critical communications solutions worldwide, is unveiling its new MAX Call-Taking system at the National Emergency Number Association (NENA) conference and trade show in Minneapolis, MN, June 18-23, 2011. MAX Call-Taking is one of Zetron�s MAX Solution family of products, which includes the recently released and well-received MAX Dispatch System.
Zetron's DCS-5020 Console System API Provides Complete Integration to CAD and AVL Applications
Zetron's new CAD/AVL application program interface (API) for its DCS-5020 Digital Console system allows end users to control call operations directly from the mapping resource instead of having to control them from the console. This simplifies operations and reduces response times.
Zetron's MAX Dispatch Delivers Fully Functional Mobile Operations
Zetron's MAX Dispatch system is now fully operational on a tablet PC or laptop. This gives public-safety agencies and communication control centers the freedom to respond quickly and deliver remote, temporary, backup or mobile dispatching quickly, securely, and affordably.
Zetron's MAX Dispatch Tests Successfully with CVDS ComLog Logging Recorder
Zetron, a leading provider of mission-critical communications solutions, announced that its MAX Dispatch system has just completed successful testing with the CVDS Com Log Logging Recorder. To achieve this high level of integration, CVDS adapted its logging recorder according to the MAX Dispatch interface specifications Zetron provided.
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What does east by north mean?
Definitions for east by north
Here are all the possible meanings and translations of the word east by north.
Princeton's WordNet
east by north, EbN(noun)
the compass point that is one point north of due east
east by north(Noun)
The compass point halfway between east and east-northeast, specifically 78.75u00B0.
Anagrams for east by north »
north by east
Chaldean Numerology
The numerical value of east by north in Chaldean Numerology is: 3
Pythagorean Numerology
The numerical value of east by north in Pythagorean Numerology is: 3
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