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I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the highest level of customer satisfaction and support from the initial purchase, all the way through the complimentary car wash and subsequent service visits. Frank Deluca can truly be considered a partner in the purchase process. He takes the time to understand your needs; works diligently to meet your expectations, and doesn't rest until you are completely satisfied. In fact, it's not unusual for Frank to send you a friendly text, just to touch base and follow up several weeks after you've driven your new ride off the lot. John Bradley, working with Frank, will work a fair and honest deal; and you'll leave the table with the experience of never having had a more civil purchase negotiation...ever. The final leg of this Trifecta is undoubtedly Service. As you enter the Service bay, your head starts to spin from the sheer number of individuals whisking you along, offering you coffee, water, or even a pastry from the café. The air of civility is intoxicating for many of us who've never experienced this level of attentiveness before. Jeff Douglass and Torrey Tammaro are detail oriented professionals, who are single minded in their goal to meet the highest level of customer satisfaction imaginable. All in all, the team of Mercedes Bonita, understands the fundamental key to success, is driven by the customer's need to be respected and provided with a quality product. These guys are consummate professionals, and are undoubtedly the best at what they do...anywhere.
I called for a specific car I saw on a website that had just been posted that day. Frank took the call found the car called me back with all of the information and had it cleaned for me in 20 minutes. Frank had so much knowledge of the car and just made my experience so wonderful. He's so great at what he does it's incredible. I will send anyone I know to him from now on because I know they will be in good hands. If you want something done he takes care of it right away. I would only come to Frank now to buy a car and will continue to tell everyone about how wonderful he was!
Frank DeLuca is a high stand sale representative of Mercedes Benz . With a professionalism and efficiency he is so far the best sales person that I have met !!! Amazing !!!
From the moment I walked in and had previously spoken to Frank he made me feel very comfortable in my decision as to what Mercedes-Benz of would fit me the best he not only knows the brand he also knows how to treat his clients it is worth a trip there and the time Spent with Frank
called dealership spoke to Frank Deluca he was great handeled my trade in and gave me a great price on my new c300 truly a professional will be buying my next car from him Thank You Frank
I have purchase many cars from Frank DeLuca and have always had a great experience. This purchase happened to be shipped outside the state to my other house. It was all very smooth and went off without a hitch.
Helpful, professional with a non-pressure approach. Top notch service! They took the time to address any ad all concerns. Made me feel like they really appreciate my business.
Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle the issue ASAP. A sales guy who goes above and beyond. Frank is the best.
Repeat customer for a reason! As always, the dealership is impeccable. The entire team I dealt with was in sync and efficient. Frank is amazing, honest, straightforward and fully prepared. He is completely knowledgeable about the product, patient to answer any and all questions, and very dedicated. They all clearly love what they do and want their customers to love what they leave with
Frank is always a pleasure to work with. This is our third Mercedes that we have bought from Frank at Mercedes Benz of Bonita Springs. He is honest, fair and always treats us like we are his most important client - even if he sees us in the service area. He is always smiling and is the very best at what he does. I would always recommend Frank to anyone looking to buy or lease a Mercedes.
Frank is the absolute best at what he does, a true renaissance man of the automobile sales industry. I simply could not recommend him more.
Anytime I had any questions Frank Deluca responded in no time and help me with every and any needs I have ever had ! He is amazing and cares for his customers! I would highly recommend him and I would choose him over and over again !
This is my second car that I bought from mercedes Benz Bonita Spring. Frank has been wonderful. Very professional, courteous always welcome his client with a smiling face. He is always willing to help. Armando, John Bradley and Tory are great. Overall great staff.
Our three vehicles were all purchased within the past 3 years at Mercedes in Bonita Springs. Frank DeLuca was our salesperson for every car. Frank has continued to assist with our cars, even going as far as calling storage facilities to house my AMG GT. He's always following up and checking in to see if we might be interested in a vehicle he has in the dealership. He is willing to accommodate us and always available to assist with even the smallest request. Frank doesn't just sell you a car and it's over , he truly cares for his customer ....going above and beyond .
Frank will literally not stop until you are in the Benz that's perfect for you and will explore every possible scenario to make it happen. Simultaneously he provides the class service you expect.
Absolutely amazing experience! Frank treated me like family, the best customer service I have ever had. I would recommend Frank and the dealership 110% I left super happy!
I recommend Frankie for all your MB needs. He is right on the $$$. Personality plus++++.It is a pleasure to work with him. You will not regret the service..
I am BEYOND impressed with Frank DeLuca and Mercedes. I met Frank through my boss, and let me tell you, I was not let down. I was treated like a queen from start to finish. I continue to get calls asking how the car is. I've never been treated like this I'm completely blown away. My car is perfect. I will be back to work with Frank for years to come. Thank you for everything!
This is the second car I have bought from Frank. I have had the best experience from start to finish.He is simply the best. I thank Jeff for the excellent care he always took of me. I enjoy coming to Mercedes Benz of Bonita. Very welcoming staff, and we love willie.
Not only has Frank DeLuca always taken care of my sales and or service needs, he has done everything possible to assist my son in acquiring a new vehicle. There are complications of an existing lease and my son is out of state. Regardless Frank has put in his personal time to help. Thank you Frank!!
As a New York resident when a friend recommends a Florida salesman you go into it a little skeptical, but after speaking with Frank it was clear I was in very good hands. He was articulate and extremely knowledgeable about the Mercedes line. I was leasing another truck for my daughter that's when Frank Deluca recommended I use Massapequa Mercedes Benz because at this time there programs where better suited for my needs. I never met a salesman who was as honest as Frank Deluca and my next car will definitely be thru him. Thank you Frank for making this a painless process and I highly recommend this dealer and salesman. Kip c
Frank has to be one of the best in the business. He's very knowledgeable, down to earth and genuinely cares about what type of deal he puts you in. It's about more than just selling you a car with Frank.
Walked in off the street after seeing a Mercedes on the dealership's website, and 2 hours later I was out the door with my CPO car! Frank DeLuca was my salesperson and he got me in the car for the price that I felt was fair, went to bat for me to get more for my trade, and got me through all the paperwork and out the door in under 2 hours. I highly recommend Frank if you value your time and money. He even gave me his personal cell number after I bought the car incase I had any questions.
My vehicle was totaled in a car accident and Frank was on the phone making sure I was safe and taken care of....who does that these days...very impressed!
I can't say enough good about Frank DeLuca!!!! He is polite, never pushy, and really really cares about his customers! I feel like a he is a great friend that you can always count on! He gets right back to you if you have a question. I don't think I could ever buy another car but from him! He is Honest, trustworthy, and dependable! I will be 60 and have never had as good experience buying a car as with Frank! I highly recommend him!
Looking forward toTo further interaction with Mercedes Benz in the future I have to make current lease expires I would be really happy if Mercedes Benz offered a vehicle more similar to the BMW 640 IGT which is what I currently have switched it
As german part timers from Fort Myers we stoped by to exchange our 12 year old ML against a younger preowned GLE. We met Frank and the manager and within 1 hour the deal was perfect. An amazing experience. Now days later we are enjoying the free car wash service.
Working with Frank DeLuca was great. Even though I purchased a pre-owned Mercedes from him, the lower price point was irrelevant to him. He made the experience pressure-free, stress-free and truly exceptional. He followed through with every detail, and I feel like I walked away with a great car at extremely fair price. DeLuca, even helped me facilitate getting the vehicle to my private residence...way above and beyond. The man is an honest gentleman and it was a pleasure doing business with him. Highly Recommended.
I just bought my second car from Frank in less than 5 months. He knew what I was looking for (C63S convertible) and contacted me before it was even traded in at the dealership knowing he was getting it. It's perfect! Again Frank went above and beyond to make my experience so exciting. He's the most honest and sincere salesman TJBJR
I was referred to Frank by my brother in law almost two years ago. The best decision I made was to purchase by vehicle from him. A true professional who is knowledgeable and honest throughout the process.
I went to Mercedes of Bonita looking to trade in my current C class for something different. Frank is the one who assisted me and I could not be happier. From the moment I got there, he made me feel comfortable and answered every question I had. He went above and beyond to make my experience better than expected. I will always ask for him whenever I'm in the market for a new car! Thank you again, Frank!
It's always so quick and easy getting my new cars through Frank. Find the car you love and he will make sure you drive away with it!
Frank Deluca delivers exceptional service once again!! My Wife and I have bought several cars from Frank and always leave satisfied with the transaction. If your looking for a new car I highly recommend Frank and Bonita Mercedes Benz.
Many thanks to Frank DeLuca for an awesome car buying experience! I must say this was the most informative and pleasurable Salesman I have ever worked with. Truly Frank is an asset to this dealership and his co-workers. I love my new car and will never buy anywhere else!! Thank you again, Frank- you are truly a professional in your field!
Frank DeLuca as an extremely professional and knowledgeable salesperson who knows how to put a deal together. He works tirelessly to make it happen. The dealership and staff is also excellent; highly recommend!!
Love this dealership especially our salesman Frank Deluca. He went over and above our expectations, also helped us with aftermarket equipment We will never go anywhere else for a car Patti & Vinnie
Frank is incredible....he takes the time to make sure the vehicle is the right choice...I truly appreciate his honesty, integrity and follow through....Highly Recommend Frank DeLuca, and Mercedes Benz of Bonita!
After leasing my last three cars with Frank DeLuca, I called him about leasing another brand of vehicle (I still own a Mercedes) and he was more than happy to help. I asked Frank about lease ideas and he gave me some great advice. Frank just loves helping people that is anything car related! Don't hesitate to contact Frank DeLuca for All your car needs!
When you are looking for a dealership to exceed your expectations, then this is the place for you! I purchased many vehicles in NY but everything about MB Bonita is worth shouting about. Frank DeLuca is knowledgeable, experienced and working on your side to get you the best deal. Frank Will be the salesmen who will stay in touch and B There if you ever need him. Jonathan in service always has time for you and keeps you on track with all your vehicles upcoming needs. He is an excellent service advisor! Mark in service loaners is hardworking and wants you to be extremely satisfied. Every person I have ever been in contact with are the type of employees I would love to hire. With employees like this, I feel at home and will never shop anywhere else! V.C. Manhattan
Great service! The best advisor in Frank DeLuca! He's the best, helped me after the sale. Will be sending business to Frank, for sure!
Always very helpful and offer great service. They truly take a genuine interest in you as a customer and a person. Would not hesitate to recommend Frank and the dealership.
My recent experience with Frank DeLuca is one I will never forget. He went above and beyond and assisted me with a service issue on my new G63. Frank's product and company knowledge, upbeat attitude, and commitment to excellence is unsurpassed and made my life easier that day, and I look forward to being a lifelong customer of his.
I have been buying Mercedes or Lexus for 28 years in PA. Having just moved to Naples this year I was lucky enough to walk into the dealership and met Frank Deluca. He is the best salesman I have ever had. He knows his product inside and out. There was never any pressure to purchase. He gave us many options to consider. Every time since our purchase when I call him with any questions or issues, he always takes care of it immediately. He is a gentleman who cares about your experience. I would recommend him to everyone. I'm very lucky that Frank was my salesman!!!! Tom B
My second Mercedes Benz from Bonita Springs Mercedes. Frank is absolutely the best, he treats all his clients like family no matter how much the car is. The thing I appreciate the most about Frank is, he truly cares about his clients. I've known Frank for 3 years, and after he sold me my 1st car he always checked up to see how I was enjoying the car, always made sure I had a loaner if I was getting my car serviced. A lot of car dealers will sell you your car then forget about you. Not Frank he is always there if you have questions or need anything. So it was a no brainer to go back to him for my second lease. He made the lease process a breeze, enjoyable. I highly recommend going to Frank at Mercedes Benz of Bonita Springs for all your Mercedes needs, and since you will be treated like family, his new name for me is Uncle Frank!!
I want to thank Frank Deluca and Mercedes Benz of Bonita for the hard work and service that you guys put into this deal to make it happen. Frank went above and beyond our expectations he had the car picked up from Texas delivered to Bonita, he picked up our car for the trade-in delivered the car to us then picked it up to have it matted specially coated. Then Frank dropped it off to a private 72 hour 18 wheeler that's covered and we will have our baby in 72 hours. where else can you go to beat that service thanks Guys!
Stopped in with my '17 C-Class for some basic maintenance and a wash, while waiting my sales consultant Frank DeLuca took what little free time I'm sure he has to discuss possibly trading in for the new A-Class I really like. It wasn't in the cards this time around, but as always Frank was beyond knowledgeable, helpful, and professional. More so, the service was fast, precise, and very professional as well. There are Mercedes-Benz dealers all over, but this one continues to prove to be a gem.
Just bought another G Wagon from Frank Deluca and it was another great experience!! I highly recommend this dealership and Frankk Deluca. You won't be disappointed
Stopped in to check the inventory and see if they had anything for me within my budget. I was greeted by Frank DeLuca immediately and professionally and from there it was a first class experience. He brought me through my different options and did everything he could to get me into a car. Knowing very well there were more prospective buyers out there other than me that definitely had a larger budget and were ready to by now, Frank made me feel completely comfortable and I was not made to feel rushed or like I was wasting his time at all. Even the front desk staff was extremely professional and friendly, and I have a clear road map of what I need to do in order to get into a new car thanks to Frank. As far as my next car purchase is concerned I certainly will not be looking anywhere else but Mercedes of Bonita Springs.
My friend Chris referred me to Frank. He was great. I set up a time to come in, found exactly what we wanted, and made a deal the same day. Great deal and he took great care of use. We highly recommend working with him. There is no doubt we will be back
Frank DeLuca was a professional salesman. He never pressured us. He walked through it all with honesty. He went far and above a salesman. I would recommend this dealership. Highly recommend Frank DeLuca. The man works hard for the customer. Great guy. Go Frank.
I had the opportunity to do a lease swap on my GLC300. Since this was my first swap, and my sales consultant, Frank DeLuca walked me thru the whole process and it was problem free. So, whether you need to buy, lease, or get out of your lease, Frank's expertise will prevail in any scenario. I Highly recommend Frank!
My wife and I visited other MB dealerships and they don't compare to Bonita Springs. The process here is enjoyable! Frank is hands down the best sales rep I have ever purchased a car from! Thanks for a great experience!
Once again we could not be more pleased with Mr. Frank Deluca. He continues to go above and beyond to make our experience a wonderful one. He went out of his way to personally deliver our car to us! We are proud to now call him our friend after having worked with him on multiple deals!! Thank hi Mr. Deluca!!!!
Another great experience here at MB of Bonita Springs. The staff here really makes you feel welcome upon arrival and throughout the whole experience. I would like to say thank you to Frank Deluca, he's always there to answer questions and put in that extra effort to help you out. He is especially good at keeping you in the loop when it comes to your vehicle and its progress. Whatever it may be.
My wife and I recently purchased a Mercedes Benz from MB of Bonita Springs. Frank DeLuca was wonderful to work with and made the entire process very simple, easy, and efficient. We left with a beautiful S-Class and couldn't be happier!!
From the minute I walked into the car dealership, the service, at every level was second to none. Mr. Deluca is an amazing salesman with extensive knowledge. He goes above and beyond professionalism. It was the best experience I've ever had one buying a car.
Would recommend the Dealership and certainly Frank DeLuca top shelf sales and service, very knowledgeable and made you feel comfortable, best dealership in Florida hats off to the entire staff
Frank always puts you first I buy a lot of cars and frank is the best there is. Absolutely professional and courteous, he always makes you Always feel special
My car purchase through Frank DeLuca at Mercedes Benz of Bonita Springs could not have been more pleasant, start to finish. Before purchasing my E 300 I visited various local Mercedes dealerships. No dealership stood above Mercedes Benz of Bonita Springs or their premier sales consultant Frank DeLuca! Throughout the negotiating process, I always felt Frank was in my corner, working hard on my behalf. In addition to appreciating getting a good deal with Frank, you will no doubt also be appreciative of Frank's car knowledge, customer care, and excellent demeanor!
It is hard to express just how AMAZING Frank DeLuca and the entire team at Mercedes Benz of Bonita Springs is! I was immediately impressed by how friendly the staff was, which put me at ease. Frank guided me through the process with absolute professionalism, making what I thought would be a nerve racking experience really enjoyable. This dealership provides excellent service and pricing. I love my new Mercedes! Thank you Frank and Lenny!!
First new Mercedes Benz for my family and Frank Deluca and his team made every step of this transaction an absolute pleasure! Highly recommend this dealership.
Just purchased my third Mercedes from Frank Deluca at this dealership. Frank is the best! I highly recommend Frank Deluca and this dealership. My experience could not have been better.
So I walk into Mercedes Benz of Bonita Springs about a year ago to service my SLK-350 and I notice a guy near the customer lounge that looks familiar... Turns out after a brief conversation we discover we know each other from back in the day in Brooklyn, NY! Frank's brother was someone that I knew from around the way, and Frank's Dad owned the Funeral Home on Bay Parkway, where I held the services for my Mom when she passed away in 99. His Dad was an absolute gentleman back then, and Frank inherited the gene! Long story short, after some fun moments over the past year, every now & again, my wife suddenly says she wants a new car. She liked the CLA-250. I call Frank. Less than 2 hours later, my wife is smiling ear to ear in her new ride, and I'm a hero! If you want a new Mercedes, there is only 1 person to see. Frank. Period, the end. You won't be disappointed. Brooklyn Strong, now in Naples, now & forever...
The minute we arrived in the service bay we were greeted with a friendly face! Everyone here is always considerate and caring about your vehicle needs. It's always a pleasure dealing with Mercedes Benz of Bonita Springs!
He was true to his word. He greeted me with a warm welcome Monday morning and was true to his word. Best experience I've had at a dealership. A real stand up guy
Bought a car from Frank Deluca. Worked with him on the phone first, then drove 6 hours to buy a car. Was worth the drive. would recommend him without reservation.
Frank Deluca and joe Irpino were informative and made our experience Stress free and would definitely go there again for another car We love our new car and tell everyone How great we were treated.
I have now bought 2 cars from Frank DeLuca. He makes the process easy and fair. Any service issues after the sale have been taken care of super fast. Frank is a real professional..!!
I have been working with Frank for the past week. His knowledge and professionalism is by far the best I have encountered. From the available options to the extent of the warranty, he was always there to answer my questions. I hope to work again with Frank and would highly recommend him.
I bought a car from Frank Deluca it was exactly what my wife wanted. He so professional, and knowledgeale on what we needed. This was the second car in two years that we purchased a car from Frank. I can't wait to purchase my next car. He is the best.
Third time I've worked with Frank and will continue to do so. He provides great service and ensures I'm happy a happy customer.
I highly recommend Frank DeLuca when you are in the market for a new or pre-owned vehicle. He is very knowledgeable on all M Benz models and clearly can help you meet your needs when shopping for your new car. Even after the sale is complete, he will be there to help with anything additional that you may need. Truly customer service at its best. A wonderful person to work with through your sale and beyond.
I was introduced by a service writer Shawn. I was working with Frank for about 3 months on the 2 door coupe. He finally called me and came I came in and looked at it. Gave me a great price and I bought it.. I recommend Frank DeLuca and Mercedes Benz of Bonita springs
Frank makes the entire purchasing process efficient and seamless. He is very knowledgeable about the vehicles he sells and aims to please, assuring that the buyer is entirely satisfied. I highly recommend dealing with him.
I scheduled my S550 for service. The routine service was completely quickly, but there was a misunderstanding on dealing with some minor scratches. While in the dealership, our salesman Frank DeLuca saw me and came right over. He wanted to make sure everything was going well. When I explained about the scratches, he quickly jumped in and got the issue fixed immediately! I was blown away. Frank is one of a kind. Buy your next car at Mercedes-Benz of Bonita Springs and ask for Frank!!!!
Our sales consultant Frank who has always been there when we needed him performed 100% again . He looked at our problem , Got us a loaner to drive , worked with service to get the tire problem resolved and as usual made us very happy that we had leased our car from Bonita Mercedes . . The third one actually . Reg Buxton
I've bought several cars from Frank DeLuca and always find him to be professional and trustworthy. I highly recommend Frank and Bonfta Springs Mercedes to my friends and family Joseph Irpino in finance is a true professional and is always a pleasure to work with.
From the moment we were introduced to Frank DeLuca our experience was seamless. Every detail promised was taken care of including phone calls. Could not have been more pleased.
This is the 7th car i've purchased from Frank De Lucas in the past 2 months and as always I was treated perfect … This particular car was not certified and I choose to buy a extended warranty , long story short the brakes felt soft so to speak I called frank and he said bring it in the next day at 7:30 by 10 am I was done.It was a simple adjustment but the tech took a very close look and found a little bit of wear he didn't like on the one rotors so to my surprise they put all new rotors and brake pads on … I asked why they just didn't fix what was just the one and there answer to me was we value our customers lives more then money and they wanted to insure the entire brake system was NEW . Very impressive to say the least.. The warranty would have covered the one but they took it upon themselves to do all at there expense.. The tech that worked on my car was fantastic.Thank You guys .. This dealership goes over and beyond like no other... TY Again .. KR
Frank DeLuca pays attention to detail. We were looking to upgrade to a specific vehicle, When that vehicle came in he called us and in a few hrs we were driving away. So happy with all the professionalism of everyone at Mercedes Benz of Bonita! Stacy
If you're looking to buy a beautiful MERCEDES BENZ, please call/ask for Frank Deluca...He will always take great care of you..Best In Class! And then when you need your vehicle serviced...you will be in great hands....Outstanding Service!
I'M GOING TO KEEP THIS SIMPLE PEOPLE #1- Frank De Luca #1 Joe Irpino #1 Moses #1 Rod Reese THESE ARE THE PEOPLE ... YOU WANT THE BEST ? THESES ARE THE MEN, PLAIN AND SIMPLE.
Frank was so wonderful and professional, that I drove all the way up to Naples, Florida from Miami. He's honest, knowledgeable, professional and has the best customer service I've ever experienced in this type of business. Highly recommend him! Top notch in every regard and each step of the process.
A Mercedes owner recommended this dealership because of the good experience he had. He recommended the salesman, Frank Deluca, whom I bought my vehicle from. He listened to my needs and recommended the car for me. We negotiated a hassle free price and closed the deal, It was really that simple. My salesman introduced me to the service department and they were just as amazing as the rest of the staff I worked with. This is definitely the dealership you want to be associated with for the purchase of your Mercedes.
Just recently bought another new 2018 Sclass cabriolet from Frank. , the sales and service experience from This dealership always makes me feel like a King. Honestly a always a great experience. Thank you
Best dealership around. Love dealing with frank he makes the car buying experience easy and enjoyable. Highly recommend this dealership and frank to anyone looking for a vehicle.
A mutual friend introduced me to Frank and I'm so glad they did! I needed a new car and Frank helped me customize my e53 amg convertible and I'm in love with it! He was very helpful through the entire process. I would highly recommend going to see Frank for all your Mercedes-benz car needs!
Highly recommend Frank DeLuca without reservation. Extremely knowledgeable and professional. Pleasure to deal with. Frank does what's necessary to get the deal done. Great experience working with Frank and the people at Bonita Mercedes. Service staff also excellent.
I met Frank as we shared the same client. Our client bought a brand new 2019 CLS450 but it needed a little bit of a upgrade on the audio side. Our client ended up coming to my shop Devine Concepts which is right around the corner from the dealership. Frank help me understand the clients needs and the level of execution that needed to be provided. Together we worked out a solution that worked perfect for the client and his expectations were far exceeded. I would recommend anyone looking for a new or used vehicle to Frank, he treats you like family, listens to what your needs and expectations are and then exceeds them!!
We met a salesman who is an old friend of an old friend of ours. He found the car we were looking for and took very good care of us. We would recommend your dealership to anyone who is interested in purchasing a Mercedes.
I spoke with Josh to close the deal on the car and he was out the next day. I work with Frank once I got on site and Frank did a thorough review of the options and was very professional. I would definitely recommend this dealership to future Mercedes owners.
Frank is amazing, took care of all my needs and the customer service is amazing! I recommend Frank all the time for any kind of Mercedes sales !
This was not my first experience at the store and it most definitely will not be my last! Everything is always first class, from the appearance of the store to the staff from the moment you walk in until the time you leave is second to none! My only complaint is that I cannot buy a car every other week just to enjoy this experience more often. Frank made the buying experience so pleasant, Armando had all of the finance papers in order so it went efficiently and quickly. Moises was quite knowledgeable and patient in teaching me every detail of the vehicle and showing me how to work all of the new features. As always, Jeff Wolfson oversaw everything to ensure my repeated pleasant experience! There is a reason I keep coming back!
I've been doing business with Frank for the last 5 years and never have I walked out of the dealer with a frown on my face , ALL SMILES .. another successful deal done by none other than Mr.DeLuca ! Thanks for everything.
As part of the lease transfer Frank was very professional, reliable & provided the information and follow up to ensure I'll get the car on-time. In addition, he ensure the car is clean, ready to deliver with high satisfaction. Thank you! Ofer Sela
I walked into Mercedes Benz of Bonita springs, was greeted by Frank DeLuca. The most knowledgeable salesman I have ever met, he was in a suit and dressed very professional. We came to an agreement on the price and was fair. I recommend frank and Mercedes Benz of Bonita springs.
Best experience I ever had at any dealership, Frank makes everything transpire very easy and efficiently. Great personality and very knowledgeable. All around great guy.
Staff worked together to accommodate the customer...making a pleasant experience. Mr Dosanu, Mr DeLuca and Mr Mesa thank you . Looking forward to coming back for another car.
I am so happy that we were able to work with Frank on the purchase of our CPO vehicle. He was just wonderful to work with and made the process painless. Plus he is a really great guy. I have already recommended him to several of my friends that are in the market for a CPO or new Mercedes. Thanks Frank for a job well done.
I met Frank on New Year's Eve 2018 looking for a convertible Condo Car. We had a 1997 Z-3 that was getting hard to get in and out. Frank had a recently traded in 1 series BMW with low mileage that was exactly what my wife was looking for. The trade went efficiently and smoothly. Frank is an outstanding representative of MERCEDES and I would recommend him without reservation.
The best experience I've had buying a car very professional and sensitive to my needs . I recommend this dealership highly you won't be disappointed..
I would like to thank Frank DeLuca for his assistance and guidance in helping me purchase my E43 sedan. Although I live in NY and was unable to obtain the vehicle in Fla, he assisted me in the process of leasing my new vehicle. His knowledge on every aspect of the car, especially in terms of distinguishing the special features of AMG, was extremely helpful. He is a passionate true professional who I can recommend highly for any potential Mercedes Benz lease or purchase.
My Sales person, Frank Deluca of Bonita Springs Mercedes, was very helpful and facilitated the process in an excellent way. He is very knowledgeable and excellent at what he does. Very appreciated.
Frank DeLuca went beyond the call in assisting me trying to find a specific vehicle. Professional, smart and no nonsense assistance. I wanted a used gle and he educated me through the process. I found a vehicle with another dealership that Frank didn't have access to but it didn't matter....Frank assisted me in buying from the other dealership even though he wouldn't benefit !!!! That's the salesman that brings you back !!!!! Way to go Mercedes Benz Bonita, you've got my business in the future!
Frank went over and beyond for me I bought a s class about a week ago and now today , 12/26/18 I'm on my way back to him to by a Amg from Frank. This man is smart sharp and gets it and with my extremely busy schedule I don't have time to waste. He expedited everything as I asked him to do and went over and beyond to make this a effortless wonderful experience... He's professional and I only deal with people of this caliber. So job well done Frank, and I would recommend Frank highly.
Came into the dealership and knew what we wanted. Read the awesome Reviews of this dealership and Frank DeLuca was definitely Our go to Guy. This dealership has really a huge huge selection just in case your not sure. Frank gave us the grand tour of the facility and service department. Everyone vehicle was immaculate very clean and spotless. The staff was super professional courteous and above all very nice, All the way from the greeter to the sales/leasing consultant. Felt like family and this cousin Vinny was very happy. Lol Frank DeLuca was super patient, even though we already knew the vehicle we wanted was there with all the bells and whistles. We had 8 more months before the lease was reaching its Maturity date, Frank showed us how with Mercedes-Benz pull ahead program we can get this done same day. With Franks' expertise in getting us into the new lease without any hiccups was truly seemless and very relaxing to say the least. We usually buy cash since we have 5 cars not because we are realtors @Keller Williams but because we hate payments and we love our benz's and always liked to own. Some of the vehicles in the passed we'd sometimes buyout the lease if it makes Sense. But we all know the first 2-3 years of any vehicle is pretty much maintenance free. Frank made sure we linked our credit card with autopay and he made it quick and easy. Their finance dept are really great with 25 minutes we were complete in all aspects. What else can I say but my wife and I are happy campers. Hats off to this amazing dealership!! Job definitely well done and we will HIGHLY recommend Frank and this wonderful dealership and will be back for more!!!!!
Had a flat tire on my C63S AMG & frank quickly picked it up & brought it to the dealership via flatbed from exactly where i blew the flat. picked up the car later that day with no problems! Thank you Frank for always quickly helping us and sharing your knowledge with us! -Sonny
Just purchased a 19 g wagon. From Frank. Best experience ever. He made us feel important and we loved his honesty and integrity . Thanks Frank.
I bought a SL550 from Frank 3 years. Now I bought a CLS400 from Frank DeLuca at bonita springs Mercedes Benz. SHAWN took care of me in service for the last 2 years. I recommend Frank DeLuca if your looking first a good deal.
My wife and I just took delivery of our new 2019 G Wagon G550. I would like to thank Frank for his professionalism throughout the process. This is our 4th car we bought from Frank in the past couple years and I highly recommend him. Great Guy!
I know Frank a long time he and i are a lot a like .. we bothn know what we like and usual we get it..Frank was instrumental in helpin g me get what i wanted told heim the model color combo and he got it and shipped to me in New york. No issues or delays he was exellent in his completion of the deal.. Anyone who has dealt with or is planning too he is the the man.. he will fufill you dream car order Best regards h
I saw this beautiful car on my Friend Frank Deluca's Facebook page and knew this was the perfect car for my parents. I mesaaged Frank asking if it was still available because its been about 8hrs since he posted it and he replyed "yes it is" . Frankie send me the papers i needed to purchase the car which came the next day via FedEx to my office in NYC . Frankie will also deliver my parents car to Boca Raton . Frankie your the best !!!!! Transaction couldn't be better... They are lucky to have you !!!
I purchased a vehicle a few months back from Frank. He knew I was a car nut and told him the kind of vehicles that I like and that he would called me when he came across a vehicle he thought I'd be interested in. And three months later I get a call from Frank that he has something I might be interested in. Talk about followup,Frank has it all. I have been looking for a vehicle like this for a few years and frank point to me in the right direction. I will definitely be telling all my friends about Mercedes-Benz of Bonita Springs because of Frank Deluca. Thank You Mercedes -Benz of Bonita Springs for hiring such a great person. Thank you, Frank
This is the 2nd car I have purchased from Frank DeLuca and MB of Bonita Springs. Frank did a great job as usual and turned what can be a stressful experience into a pleasure. Frank got me the car I wanted at the right price. Great service at a great price...what more do you want? Thanks again Frank. You know I will be back.
This was easily the most stress-free car buying experience I've ever had. Frank found me the amazing car that I'd been searching multiple dealerships for within the first 10 minutes of my arrival. Then we found a price that I could agree with just as fast. There was never any pressure and the friendly, personal service left me feeling great about my choice. There is no doubt that I would buy from these guys again!
A friend drove our almost two year old Mercedes SUV to pick us up at the airport late on a Saturday afternoon. She told us the car overheated and was unsafe to drive. I called our salesman, Frank DuLuca, who took control of the situation by arranging a tow truck to bring the car to the dealership and had a loaner ready when we arrived. He said he would wait if necessary to make sure we were taken care of. Definitely a 5 star service that is very much appreciated.
Generally you have a good experience at any Mercedes dealership. I've purchased from more than a few. I can say that Frank DeLuca was top notch and made the experience very enjoyable. He was knowledgeable in some of the nuances of the vehicles and provided invaluable assistance. I would go back to him in a minute. Moises walked me through the details/setup of the new vehicle. He was patient and very knowledgeable, I would recommend him highly.
Frank DeLuca never ceases to amaze. My GLE got an other nail in it's tire. I found out around 9pm. I texted him shortly after I found the nail, I contacted him expecting to receive a response the next morning. I was very surprised when he immediately responded. Frank asked if my family and I were ok and if we needed assistance. I explained that we were home and safe. Frank immediately got in contact with Shaun Day, with the Service Department, in order to setup a loaner GLE for the next morning. I picked up the loaner with no issues. Frank got in contact with me later in the day, letting me know there was an issue with my rear brake light and they would have to keep the car a bit longer. The next day Frank drove my car to my house to drop it off. I am amazed at the level of service Frank and all the staff at Mercedes of Bonita display. I would definitely recommend buying your next car from Frank, not just for a great price but for the peace of mind knowing that he is there for you every step of the way. Frank really portrays the Mercedes slogan: "The best or nothing".
Best salesman ever I have been buying and leasing cars for over 30 years and Frank is the best in every way very knowledgeable friendly and I got exactly what I wanted I would definitely recommend him and the dealership for any and all of your automobile needs
Frank provided a great service, it was a pleasure dealing with him, he was knowledgeable and was able to answer all my questions. Felt at ease throughout the transaction. Frank went the extra mile and gave me a ride to the dealership, in no time I was driving back to Miami. Look forward to future business. with Frank and Bonita Springs Mercedes Benz.
Frank is one of a kind! If you buy a car from frank you not only getting a car but you are getting the full package and Knowledge. He knows how to keep you happy and how to get you the best deals with your purchase. I would recommend Frank to any family and friends of mine.
Frank DeLuca and service manager Sean are a great team—I've moved 13 times and used lots of different dealers—NEVER have I had this good of service before
Frank and Torrey are the best! They both take Customerservice to another level! Mercedes of BONITA Springs is all the better for havong these to outstanding assets as a part of the team.
Frank provides an excellent service. He is a professional in every aspect. He was great to work with. Shaw was execeent to work with also!
Excellent service from the entire staff here at MB of Bonita, very helpful the moment you walk in the door. I would Especially like to thank Frank Deluca for his service and keeping me posted about my car which was being shipped here from up North. Frank was there for me from beginning to end, answering any questions I had.
Frank is an absolute professional. His level of service has set a new bar in my expectations of what a car purchase should feel like. Very much look forward to working with him again in the future.
Frank Deluca and The Bonita service team were outstanding Not only in the service but the follow up The best premium car dealership I've experienced
I was referred to Frank by a friend. And so thankful for that! Contacting him was a breeze. He kept me up to date on the vehicles I was in the market for. Upon finding a vehicle he scheduled an appt with me and had the car waiting up front when I arrived. He greeted me with a warm smile and I felt like I had known him my whole life. Lots of laughs and smiles. Not pushy at all. He allowed me to really experience the car during the test drive instead of taking me on some cookie cutter route. When it was time to negotiate he was straight forward and I had complete control of my decision. Again not pushy. And seemed to actually care that I was making a decision that I was going to be happy with. He walked me through every step of the process! When it was time to hand me off to finance I had the pleasure of working with David. He was friendly and personable! He was able to answer all my questions and walk me through the application. Plus he did it in a manner that was quick and efficient! Out of the 12 cars I've purchased this was hands down the best experience and customer service I've ever had. Thank you so much Frank and David!!!
I highly recommend Frank when looking for either your first or next Mercedes Benz purchase. Frank was recommended to my wife and me by a mutual friend. We were looking at several different types of SUV's and are now first time Mercedes owners. Frank's no pressure sales approach and his knowledge and explanation of features and benefits of the Mercedes line is unsurpassed. Don't miss the opportunity to work with Frank on your next Mercedes purchase! I also want to commend Moises and David on a job well done. Moises took the time, at a very relaxed pace, to walk my wife and I through all the.bells and whistles on our GLS 550. David made the financing portion of our visit quick and painless, Excellent service and a job well done by Frank, Moises and David. Thank you all for a great experience!
Amazing experience I was about to give up looking for my Mercedes Benz my dream car until I met FrNk DeLuca. He is an exceptional sales person. Wonderful personality, answered my questions, made me feel extremely comfortable and you can tell that he really cares. about his customers I will be referring all of my friends and family to Frank DeLuca. I have never been so happy.
Mr. Frank Deluca exudes professionalism! He was by far the most impressive salesman we've ever dealt with. He was extremely responsive, reliable, well knowledged, and prepared to take any necessary measures to secure our needs were met and left us highly satisfied. We purchased 2 vechicles from him and have recommended him to multiple friends that are currently in the processing of purchasing from him as well!!
Service couldn't have been better. Frank Deluca got me exactly the car I wanted at a competitive price and made sure that the process went as smoothly as possible. Truly 'White Glove' experience from beginning to end. Jim, David and Moises all excellent in their roles as well. Many thanks to all.
I called up and inquired about a item they had on eBay and Frank Deluca invited me in to take a look At item. I went in expecting a pressured salesman and got total opposite. Frank answered all the questions I had. I left a offer with Frank as I didn't have the time to play the back and forth game dealers usually play. A few days had passed and I recieved a call from Frank telling me to come on down to pick up my vehicle as they accepted my offer. This will not be the last time I will be purchasing a vehicle from Frank Deluca / Mercedes-Benz of Bonita Springs. Thank You, Frank
One of the best experiences I ever had buying a car from Frank. Very professional, knows the product and knew exactly what I was looking for.
Frank truly cares about his clients and not just so he sells a car. He's there for you all the time and does anything to help. Best decision anyone can make is to see Frank when your in the market for a New or Pre-Owned Mercedes-Benz.
If you are in the market for a car you have to visit Mercedes-Benz of Bonita Springs and ask for Frank! He truly cares about his clients and goes above and beyond. He is the definition of "The Best or Nothing" He is to the point, very knowledgeable and will deliver a different kind of car buying experience! Thanks for all your help Frank!
Frank Most people live their lives and never truly able to identify their purpose, which is their vision's life assignment. You are an exceptional, not not a sales person. You are fulfilling your purpose by helping others purchasing the right vehicle that is suitable for them. We appreciate your professionalism and your kindness from day one when we met you. You go above and beyond for your customers. You are truly an asset for Mercedez of Bonita. Again thank you for being you.
Excellent and professional service from the moment I walked in the door. Every person I encountered was pleasant and knew the product. . Frank was especially helpful, efficient and accommodating.
Several months ago I bought my mercedes from Frank Deluca , and not that he is a great sales person who went above and beyond to help me get exactly what I wanted,and I am so thankful for that, but he also helped me alot when i was involved in an accident not to long ago. I emailed him about my accident with some questions and even tho he is in sales and not colision he responded and was there to take care of me and answer any question I might have. Frank was there for me every step of the way! Him and Torrey Tammaro, my amazing service advisor, even contacted colision service for me for any updates ...Frank followed up with me via phone calls emails and text massages regularly ...the day i finally got my car back I went in to personaly thank him for everything and tell him how much I appreciate everything he had done, he amazed me once again!! I had my 14year old son with me who just wanted to see some cars and ask questions about it. Frank took his time and got into conversation with him to answer any question and tell him alot more about many cars. My son was beyond trilled! (Can't even explain, can't find words good enough for this experience) As we were leaving my son said to me "mom he is amazing I feel like he is a family" Thank you Frank Deluca and Torrey Tammaro for all you do ! Radenkovic family loves you! We truly feel like this dealership is a family:)
Frank is the perfect sales professional! Wasn't sure of the model I wanted so Frank patiently showed me various models and variations. I finally found the car I wanted and Frank took care of the rest. After the purchase, the excellent service continued. Frank is like having a personal car concierge!
Frank DeLuca is the ONLY salesman I would ever deal with. He is honest, professional, caring & genuine! Franks the best!! I would gladly recommend Frank in a heartbeat!
What an amazing experience! It was absolutely effortless dealing with Frank. He made everything so easy and pleasant. He worked hard to ensure I got exactly what I wanted and was extremely efficient about it. His humor and friendliness on top of all of that was icing on the cake! I highly recommend him to anyone looking for a car. I have never had an experience quite like this one! AMAZING!!!!
Jeff Wolfson and Frank DeLuca made leasing my new car the easiest experience I have ever had looking for a car. We dealt 100% over the phone. My car was literally delivered to my door so quickly even though I'm in Miami and they are in Bonita Springs. Willie came with Frank and explained everything to me. Their service is impeccable and they are both wonderful to deal with. I would highly recommended them to anyone looking for a great deal and no hassle!!!
Thank you Frank DeLuca and Joe Irpino for the excellent attention given to my husband and especially to me! Dealing with a New Yorker, Joe and Frank definitely passed the test! I totally appreciate their patience and great sense of humor. Much appreciation to Moses, who gave us our tutorial on how to operate our new two SUVs .Everyone at Mercedes have been courteous and pleasant; looking forward to a long relationship! Joyce Libby
I met Frank DeLuca in the Mercedes Benz of Bonita springs. He was fare and the right price was giving to me. I would recommend Frank if your looking for a good deal.
Everyone at the dealership is very helpful and willing to help with any questions or problems. Would definitely go back and recommend to others. Thanks
Bought a vehicle yesterday. Was greeted promptly and courteously by Frank. He was extremely helpful and knowledgeable. He answered every question regarding the car I was looking at. Extremely accommodating with zero pressure to buy. It's easy to see why Frank is the #1 salesman month after month. He is a real car guy. Knows his stuff! We will definitely buy from him again in the future and would recommend Frank to any of my friends looking for a new or used luxury vehicle.
Mercedes Benz is a different car buying experience. Frank was straight-forward, efficient and to the point - exactly my kinda guy! He's customer service focused and loves the brand he represents providing a very pleasant experience in the luxury market. I'd recommend him to anyone looking to purchase a MB!
I researched a few Mercedes Benz Dealerships because I am all about the buying experience when it comes to buying cars. I kept coming up with the name Frank Deluca so i decided to give him a call. It was the best buying experience i ever had purchasing a car. He delivered beyond what he promised and was super professional. From this day on he is "MY GUY"! Thanks Frank Jay
I bought 2 cars from Mercedes Benz of Bonita springs. The 2nd one I bought from Frank DeLuca, great guy we are both NY. He is a gentlemen and absolutely the person you would want selling you a vehicle. I sent him 5 people and all raved about their experience. Meecedes of Bonita is truly a great place and the only place I would buy a vehicle!!
I had the pleasure of purchasing my new Mercedes Benz from Frank DeLuca. I live in New York and had the car shipped to me from Bonita Springs. The whole experience was easy thanks to Frank and he went above and beyond to get me the car I wanted. I must have called Frank a millions times during the purchase but he was always there to answer all my questions. The service provided by Frank was amazing to say the least! Will be back when my lease is up.
I have been working with Frank DeLuca for the last three weeks and finallly figured out which car I wanted. He took care of me with price and service. If your looking for a Mercedes I highly recommend Frank.
I bought 2 cars from Frank DeLuca and he is the greatest salesman I have ever did business with. He always takes care of me in service. I would recommend him to all my friends and family.
I have been working with Frank DeLuca at Mercedes Benz of bonita springs I got a great deal and he knows alot about the product. If your looking for a great deal call Frank
I bought 2 cars in one month from Mercedes Benz of Bonita springs. Frank DeLuca was my salesman and did a great job. Got to the price I wanted and service was above and beyond. I recommend Frank to anyone looking for a Benz see him, class act.
Our company has been utilizing Geoff Kaleal with Mercedes for over five (5) years and he always provides us excellent service and is truly a professional. Repairs are completed timely and when the vehicle needs to be left overnight, a loaner vehicle is always provided similar to the vehicle being serviced. I would definitely recommend Geoff to anyone needing repairs for their Mercedes vehicle.
Although we are no longer in the same area, we will only work with FRANK DELUCA when buying a new car. In this particular situation Frank did not have the specific car that we needed, but Frank went WAY ABOVE AND BEYOND to connect us with a dealership that did, and he ensured that we were still given the right deal and fantastic service. Frank really knows the product inside and out, and was able to advise us on what options and upgrades we needed and which we did not. Frank also was candid in discussing the other manufacturers we were considering, and offered solid pros and cons about those cars to help us make our final decision. Can't say enough good things, if you want to develop a relationship with an expert in the automobile industry, go meet Frank.
I spoke with Frank deluca regarding leasing a Mercedes. Even though he was aware that I currently own a Lexus it did not deter him in any way. He went above and beyond to answer any questions that I had,and there were many. He had a lot of patience and never made me feel that I was taking up his time. I know when I am ready for my next car I will only deal with Frank deluca since he is so knowledgeable in his field.
Found the BMW 6 series I was looking for in their used car section. Problem was I live in NJ. Called anyway and spoke with Mr. Frank Deluca. Within minutes of speaking with him and confirming they still had the car, he sent me personally made videos of the entire vehicle (inside and out). He emailed me the car fax and all dealer information they had on the vehicle. He sent me a picture of a small section where the clear coat was peeled away on hood. One day later I got a video of the section all re done as if it was new. Put down deposit and booked my flight. Told them I would be driving vehicle back to NJ. Mr. Deluca had vehicle checked top to bottom for me and placed brand new run flat tires on vehicle. He even picked me up at the airport. Exceptional experience. First class all the way.
Went to salesperson Frank Deluca after my sister bought a car from him last year. Our experience with Frank made the sales process easy. Frank is knowledgable, went out of his way to spend as much time with us, and never pressured us.
I recently bought a GLE 2018 from the Bonita Springs Mercedes Benz Dealer. My buying experience was decent. What I did not expect was how amazing and how caring Bonita Springs Mercedes Benz really is. My family and I recently had a flat tire on a Sunday and the dealer is closed that day. I was kind of worried because I had no Idea what to do. I didn't know where to go or what kind of tire my GLE needed or anything. I called Frank DeLuca's (person who sold me the car) personal cell phone expecting him not to answer but to my surprise he did. I explained my situation and listened attentively. He made sure I was safe and out of danger. He calmed me down and explained what I needed to do. He made me feel like my situation was important to him even though we really didn't connect when he sold me the car. He made it clear that my family and I will always be fine in my GLE because of mbrace's road side assistance 24/7. He setup a tow truck via mbrace for me and had me in a loaner GLE first thing the next morning. I was expecting to pay a lot for a new tire. Frank was kind and caring enough to comp the tire. I was very impressed with Frank's concern for my family's welfare. If you are looking to get a Mercedes Benz let Frank DeLuca be your sales consultant. The man is very knowledgeable, polite and caring. Sincerely, Bryan Matamoros
I've dealt with a lot of Mercedes dealerships over 40 years since my first Benz. Never have I experienced the professionalism and pleasantness that I found here in Bonita Springs when I bought my new S550 Cabriolet. As much complaining as I've done in my life I can't find one negative thing to say about these people. Well -- perhaps they could serve breakfast, but that's it.
The only place to buy a Mercedes at Frank is the only guy in the world ever by One from best salesman I have ever dealt with in my life
Our experience at MB of Bonita Springs was remarkable, due to the tireless effort of our friend & salesman, the one, the only, Mr. Frank DeLuca. Mr. DeLuca combines classic humor & friendliness with knowledge & experience. We walked into that dealership having no clue we were walking out with a new car, but sure enough Mr. DeLuca made this possible! -Jennifer
From point of sale to every service need and now even a collision Frank is fabulous. He is responsive and gets involved to help in any way possible. Thank you Frank!!!
I just purchased a new E400 convertible from MB Bonita Springs. Frank Deluca and John Bradley helped me every step of the way. The transaction was smooth, fair, and quick! Highly recommend!
By far, Mr. Frank DeLuca is the most professional and knowledgeable sales person I have ever dealt with. Over the years, I have purchased many top brand automobiles. No sales person I have ever come across can match what Mr. DeLuca brings to the table. I have referred numerous customers


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This is the eighth year that Dale Brown has been on the IA 25 list. It also marks the 10th year that FSI, the advocacy group for the independent broker-dealer industry, has existed. By day, the members of the FSI are fierce competitors in business, which is essentially recruiting and retaining registered reps. So how does Brown keep these rivals cooperating with each other as part of a membership group, even one that's growing in both numbers and influence?
"Over 10 years we've had a laser-like focus on advocacy," responded Brown, "and within that overall mission we make sure we're working on issues that matter to our members and doing so in a constructive way." That, he said, is "why so many [IBD] CEOs have laid aside their competitiveness to work on their common goals in the regulatory environment."
So who are the regulators that FSI is trying to influence? Yes, it's the SEC and FINRA and the DOL, Brown said, but "the states are important for our members" as well, and FSI has "made it a priority to deepen our engagement" with state regulators and legislators "to build on our strong foundation."
Since this is a congressional election year, Brown doesn't expect much action in Congress through the end of the year, but even as some key members of Congress who oversee financial services retire, he said, "we've got to stay engaged. We invest in building relationships, and from time to time we see folks move on, so we start with somebody else." FSI isn't partisan, either. "We've made sure that we build relationships across the party spectrum," in both the House and Senate, Brown said, with both "committee chairs and with new members."
FSI has been "engaging with FINRA, making suggestions on how they can improve" and expressing FSI members' concern, for example, on FINRA's CARDs concept proposal (under which BDs and clearing firms would provide account information and activity to the regulator), while "deepening our relationship with state regulators," both individually and by working with NASAA, the association of state securities regulators.
Brown believes that FSI has a "very constructive, ongoing relationship" with FINRA, and one that "often results in positive changes." While there is a "naturally built-in tension" with FINRA as FSI members' principal regulator, "we can work toward making things better for everybody."
FSI is halfway through executing a five-year strategic plan that includes a core strategy of "resource growth and member engagement," with a focus on growing membership for individual financial advisors (now at 35,000). FSI successfully held its first in-person conference for its advisor members last September, and announced then a new social network for members called FSI Social.
The member firms "have supported us with their dollars to pay higher dues over time," Brown reported, and to subsidize membership dues for FAs. Brown said that over the next year "we'll be working with the board to work on the next phase" of the plan. "What do we need to be an effective advocate? We need more resources and to deepen member's engagement in advocacy."
One example of that engagement, he said, is "getting members to meet with members of Congress in their own districts; we need to make more progress there." Brown said his goal is that "every member of Congress knows who the financial advisors are in their district. That doesn't happen overnight; we've got more work ahead of us." Another example of FSI's investment in member engagement is the "thorough upgrade of our technology" at FSI, including a revised website and a member mobile app, "all of which is designed to make it easier and more effective to be engaged."
Addressing the demographic issue of the aging advisor force, Brown noted that there were "numerous sessions at FSI OneVoice," the member firm's annual meeting held this past January in Washington, on succession planning and how IBDs are serving the next generation of clients. "My expectation," Brown said, "is that we'll focus on this issue in our strategic plan for the next five years."
(Check out Investment Advisor's full IA 25 for 2014 list on ThinkAdvisor.)

subset: commoncrawl


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Reggie Barajas necesitaba un nuevo diseño de logotipo y lanzó un concurso de diseño en 99designs.
Un ganador ha sido elegido entre 79 diseños de 20 diseñadores freelance.
Laser Your Life (website is http://www.laseryourlife.com)
We are a husband and wife team ready to become business owners. Our web based Laser Engraving business will provide an array of "High Quality" personalized items. Such as, office accessories, picture frames, memorabilia and custom displays to commemorate all of life's "Special" events (from birth thru our golden years). Our initial target market is Public Safety (Police, Fire and Medical) as well as Military. Our website will have heavy emphasis in these professions. But still offer products that will commemorate all mile stones throughout life.
Our target audience will be Police, Fire, Military and Medical personnel (past, present and future). For now, we will focus on Arizona with hopes to expand Nationwide in the future. We have strong ties to the publice safety profession and a good understanding of personalized products that would be appealing to them. We are also planning on targeting businesses within our local community. Such as restaurants and bars to offer laser engraving for their wine/beer glasses, etc. Also plan on developing wedding packages and market them at bridal conventions.
We are looking for an Artistic Logo to express the following:
Maximum 3 colors ( thinking of red, white and blue or red and black or periwinkle, etc). But we are open to your Creativity!
Clean lines
Easy to Read
Unique & Catchy
Esthetically pleasing colors and Design
Deliver the message
Not too overbearing or busy
Contemporary & Modern style
No Cartoons
Will use for all applications (web, business cards, mailers, flyers, etc.)
Would like to have our slogan (For the Love of Life) incorporated somewhere in the design.
Descubre cómo funciona un concurso de diseño u obtén más información sobre nuestros servicios de diseño de logo.


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Buda's Home Lawn
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Sprinkler Experts
$25 Off Any Service or Repair
Backflow Testing
Prevention and Maintenance
Honest, Dependable, Independently Owned Since 2003
Honest, Dependable
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Are you tired of spending countless hours manually watering your lawn with sprinklers and the endless hassle of dragging those hoses and sprinklers all over your lawn? Do you find it frustrating that, even with all your work, your lawn still is not doing as good as it should be? Why not let AAIS of Buda install an automatic sprinkler system and make your life easier? Installing a sprinkler system will pay for itself over time just in the money you save through water conservation, which is especially important in Buda. We offer residential and commercial services for Buda and surrounding areas.
Irrigation Installation
Before and After
Check out the transformation from another quality sprinkler installation by AAIS. As you can see we take pride in our work and would love the opportunity to provide you with a free estimate. Thank you for considering All American Irrigation Systems for your new Lawn Sprinkler System. God Bless!
Contact us today for your Free Estimate.
Before and After an AAIS Installation Project
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Plus Free Wireless Rain Sensor
AAIS is proud to offer free estimates on all new sprinkler installations. Give AAIS a call today or fill out our contact form to get started with Buda's favorite sprinkler installation and repair company!
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Need fast and reliable sprinkler repair Buda? All American Irrigation Systems offers $25 off any repair or service over $200. Give us a call today and let us know any of your sprinkler needs.
2nd Opinions
The sprinkler professionals at AAIS of Buda are happy to provide you with a free second opinion on sprinkler installations and repairs. Offer good when first quote is provided.
Chris Mayberry, the owner of All-American Irrigation Systems, was raised in San Antonio Texas, and has over 23 years of experience in the irrigation business. Chris started working for a family owned irrigation company when he was fifteen years old and eventually opened his own business, AAIS, in 2003. Since then, Chris has grown his company and now serves the San Antonio and the surrounding areas. Chris believes that "people buy from people, not companies" which is why Chris personally provides estimates to most of his customers.
Chris prides his work ethic and sense of business and it was his grandfather that told him to "always honor and serve your Lord, your country, and your customers." Chris made that his business mission from day one and tries to exemplify that everyday in the workplace.
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We Honor and Serve Our Lord, Our Country, and Our Customers
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We Honor and Serve Our Lord, Our Country, and Our Customers
Customer Reviews
I can not imagine there is a better irrigation company in San Antonio. Had major leak and they arrived 90 minutes after I called. Brendan and Art were professional and more than willing to address all issues we had with our system. Would use again without hesitation. Great job guys. Many thanks.
Van Henley
Brandan arrived well within the specified time window. He identified and explained needed repairs to our sprinkler system. He was courteous, professional, thorough, knowledgeable and focused. I am very pleased with the service Brandan provided and highly recommend AAIS!
Mary W
Irrigation in Texas is regulated by Texas commission on environmental quality
P.O. Box 13089, Austin, TX, 78711-3089
State of Texas Licensed Irrigation – LIC# 17058
Irrigation in Texas is regulated by:
Texas Commission on Environmental Quality
P.O. Box 13089, Austin, TX, 78711-3089
State of Texas Licensed Irrigation – LIC# 17058


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Legal Case Strained Troubled Web Activist
Just days before he hanged himself, Internet activist Aaron Swartz's hopes for a deal with federal prosecutors fell apart.
Two years ago, the advocate for free information online, who was known to have suffered from depression, allegedly used the computer network at the Massachusetts Institute of Technology to download nearly five million articles from a fee-charging database of academic journals. To some in the Internet community, it was a Robin Hood-like stunt.
Prosecutors disagreed and threatened to put him in prison for more than three decades.
Mr. Swartz's lawyer, Elliot Peters, first discussed a possible plea bargain with Assistant U.S. Attorney Stephen Heymann last fall. In an interview Sunday, he said he was told at the time that Mr. Swartz would need to plead guilty to every count, and the government would insist on prison time.
Mr. Peters said he spoke to Mr. Heymann again last Wednesday in another attempt to find a compromise. The prosecutor, he said, didn't budge
Mr. Heymann didn't reply to requests for comment Sunday.
With the government's position hardening, Mr. Swartz realized that he would have to face a costly, painful and public trial, his girlfriend, Taren Stinebrickner-Kauffman, said in an interview Sunday. The case was draining his money, and he would need to ask for help financing his defense; two of his friends had recently been subpoenaed in the case. Both situations distressed him, she said.
"It was too hard for him to ask for the help and make that part of his life go public," she said. "One of the things he felt most difficult to fathom was asking people for money."
On Friday, Mr. Swartz was dead. The 26-year-old was found by Ms. Stinebrickner-Kauffman in their Brooklyn apartment. He was hanging from a bedroom window with a belt around his neck, said a law-enforcement official familiar with the matter.
There was no suicide note, the person said. A spokeswoman for the New York City medical examiner's office said an autopsy was conducted Saturday, and the death was ruled a suicide by hanging.
The reasons why someone might take as drastic a step as killing himself are complex and rarely boil down to a simple trigger, experts say. But Mr. Swartz's family and Ms. Stinebrickner-Kauffman are convinced that what they believe was an overzealous government prosecution played a role.
"Aaron's death is not simply a personal tragedy," they wrote in a statement published on the Web. "It is the product of a criminal justice system rife with intimidation and prosecutorial overreach."
The Massachusetts U.S. attorney's office declined to comment Sunday, saying it wanted to respect the family's privacy. But in a news release from July 2011, when the charges in the case were announced, U.S. Attorney Carmen Ortiz said, "Stealing is stealing, whether you use a computer command or a crowbar."
That pressure weighed on Mr. Swartz, who friends said had long suffered bouts of depression. Cory Doctorow, a friend, and writer at Web publication BoingBoing, said in a lengthy post there that Mr. Swartz had struggled for years with depression and had written about the subject publicly.
One grim blog post written by Mr. Swartz in 2007 described "the day Aaron killed himself" and worried a colleague, Alexis Ohanian, co-founder of the website Reddit, enough that he called the police, Mr. Ohanian said.
Mental-health experts cautioned against trying to settle on an explicit cause when someone kills himself. "I'm sure he perceived that as a stressor," Gregory Eells, director of counseling and psychological services at Cornell University, said of the criminal charges. But, he said, "It's always a stretch to say that's the only cause." Mr. Eells wasn't familiar with details of the Swartz case.
Mr. Swartz's life got off to a promising start. As a teenager, he helped create the technology called RSS that allows websites to broadcast updates to subscribers across the Web. He dropped out of Stanford University and founded a startup, Infogami, that was acquired by Reddit, a site where readers post links to articles and the most popular rise to the top of the page.
A few years ago, Mr. Swartz caused a stir by downloading some 20 million pages of court documents from the fee-charging Pacer website by exploiting free access given to libraries. No charges were ever brought, and no crime was committed, his lawyer said. But his efforts to make online content available for free ultimately brought him into conflict with federal prosecutors.
He was arrested in 2011 and charged in a scheme in which he allegedly logged into the computer network at the Massachusetts Institute of Technology and using it to download millions of academic journal articles from a database called JSTOR, owned by a nonprofit group.
According to the indictment, Mr. Swartz bought an Acer laptop in September 2010 and hooked it up the same day to the MIT network, registering as a guest under the name Gary Host and computer name "ghost laptop." Over the next few months, he allegedly used that computer and another to automatically download journal articles, playing cat and mouse with the university and JSTOR as they tried to shut him down.
Mr. Swartz's goal, friends said, wasn't to steal the material for personal gain, but to make it publicly available. On Wednesday, after a 10-month trial program, JSTOR opened its archives to free reading by the public.
"We are deeply saddened to hear the news about Aaron Swartz," JSTOR said on its home page Saturday. The organization said it had told prosecutors that it wasn't interested in pursuing charges against Mr. Swartz.
The trial was set to begin April 1. Mr. Swartz faced charges of wire fraud, computer fraud, unlawfully obtaining information from a protected computer and recklessly damaging a protected computer. He faced as many as 35 years in prison, in addition to up to $1 million in fines.
In a superseding indictment handed up in September, prosecutors expanded the original charges to include 13 criminal counts that could have carried an even lengthier prison sentence.
The government indicated it might only seek seven years at trial, and was willing to bargain that down to six to eight months in exchange for a guilty plea, a person familiar with the matter said. But Mr. Swartz didn't want to do jail time.
"I think Aaron was frightened and bewildered that they'd taken this incredibly hard line against him," said Mr. Peters, his lawyer. "He didn't want to go to jail. He didn't want to be a felon."
Ms. Stinebrickner-Kauffman started dating Mr. Swartz in June 2011, the month before he was indicted, and had lived with him in Brooklyn for a few months. She said she hadn't noticed any depressive episodes until the past week, when she said the pain Mr. Swartz was experiencing was "too much too contemplate."
In addition to the concerns about money and his friends, he became upset when he concluded MIT wasn't going to stand up for him, according to Ms. Stinebrickner-Kauffman. Mr. Swartz's father, Robert, in an interview Sunday, said it was a "tragedy" that MIT didn't try to stop the prosecution.
MIT President L. Rafael Reif sent an email to the university's community Sunday expressing sadness for MIT's role, and saying he had commissioned an analysis of MIT's actions in the case.
With legal concerns looming, Ms. Stinebrickner-Kauffman and Mr. Swartz went about their daily routines. Last Wednesday, the young couple attended a private gathering of activists from around the world, including some friends he hadn't seen in a while. The next day, they went to happy hour after work.
On what would prove to be the morning of his death, Ms. Stinebrickner-Kauffman said, the couple had a tickle fight before she left for work. Mr. Swartz said he was going to stay home and rest.
She texted him a few times during the day, but his phone was off, which she said wasn't unusual. Still, she knew he was really down and was worried about him.
Mr. Swartz had a phrase, she said: "lean into the pain." When something was hard, he thought it was better to deal with the pain rather than run from it.
"He fell into the pain this time," she said.
—Matthew Lynley and Pervaiz Shallwan contributed to this article.
Write to Spencer E. Ante at firstname.lastname@example.com and Anjali Athavaley at firstname.lastname@example.com
Copyright ©2019 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8


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Season 1, Episode 24
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Megastar Amitabh Bachchan and son Abhishek were injured as they struggled through the crowd to meet ailing Shiv Sena chief Bal Thackeray at his house Matoshree.
On Wednesday night, the actors went to visit Thackeray, who is reportedly in critical condition.
"Balasaheb Thackeray: a fighter all his life, fights his life! Prayers needed now! Yes both Abhishek and me were injured with cuts, but are fine and back home... the doctors at Matoshree attended on us," Amitabh tweeted.
Amitabh recalled the time when he was recovering in hospital after his near fatal accident on the sets of 1983 film "Coolie", and Thackeray had come to see him.
"When I was flown in to Mumbai from Bangalore in semi-conscious state after 'Coolie' accident, it was his ambulance that took me to Breach Candy Hospital," Amitabh said.
"When I fought for my life after 'Coolie' accident, he came to visit me in hospital, with a cartoon he had drawn - Yamraj defeated! Yamraj - God of Death, defeated by me... wish I was as proficient a cartoonist as he, I would wish to draw that for him," added Big B.
The 70-year-old says Thackeray has always treated him like family.
"When Jaya and I married, he (Bal Thackeray) called us to his house... and the rituals that were conducted was of the 'bahu' coming home! From that day on he always treated us as family," he said.
Amitabh also revealed how Thackeray supported him while the actor reeled under the Bofors Scandal accusations.
"When the Bofors Scandal accusations on us were at its peak, he called me home and asked 'tell me the truth, are you involved?' When I said 'No!', he said 'Then do not worry about anything. I am with you. You are an actor, go do what you are best at'," he added.


text: Volume 2 Look Inside Listen Volume 2 E§ Instruments, C Instruments, B-flat Instruments - Difficulty: mediumJazz Play Along Series. By Miles Davis. Jazz Play Along. Jazz and Play Along. Fakebook (softcover, leadsheet notation; includes separate versions for Eb, Bb, and C instruments) and accompaniment CD. With leadsheet notation and chord names. 52 pages. Published by Hal Leonard (HL.841645). Usually leaves our warehouse: Within 3 to 4 weeks More info Add to Cart { "catalogRefId":"4076710", "productId":"prod4076710", "quantity":"1" }


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Special Reports
Congress moves to restart military tuition aid program
The Army, Air Force and Marine Corps will be forced to reopen their tuition assistance programs — and the Coast Guard likely will be pressured to follow — under a late-hour Senate amendment to a stopgap budget bill.
The bill HR 933, re-named the Consolidated and Further Continuing Appropriations Act, will fund the government through Sept. 30. It also will bring some immediate budget relief to the Department of Defense and will protect critical programs at several other federal departments.
Passage of HR 933 will ease fiscal headaches for the military in two ways. One, it contains a new appropriations bill for defense and military construction. Two, it eases sequestration's bite on training and readiness by shifting $10 billion from other defense accounts into operations and maintenance, where cuts are felt more acutely by members, units and bases.
Hours before the Senate vote, Sens. Kay Hagan, D-N.C., and Jim Inhofe, ranking Republican on the Senate Armed Services Committee, won support for an amendment directing the services to use some of that $10 billion to restore tuition assistance. It bars the services from reducing tuition budgets for this year by more than the 7.8 percent drop in operations and maintenance caused by sequestration.
It's not yet clear if the services will bother to trim tuition programs so finely this year. But Congress wants these programs restarted soon.
Navy alone did not suspend tuition assistance this month. The Coast Guard did, but the Hagan-Inhofe amendment probably doesn't apply directly to the Coast Guard, an agency of the Department of Homeland Security.
"This is something I have talked to our troops about," said Inhofe. "Many of them were so alarmed to even suggest (the services) would take away the very thing that caused them to enlist in the first place."
"We had over 300,000 service members (who) utilized this tuition benefit assistance last year," Hagan told Senate colleagues. "And over 50,000 of them received diplomas, certificates and licenses."
An Army National Guardsmen from North Carolina, who asked not to be identified, said tuition assistance was a key enticement to enter service, which quickly led to a year of convoy patrols in Iraq. Now he's a full time college student, with a version of the GI Bill that doesn't cover all of his education costs. So he has relied on tuition assistance steadily since 2010.
"This definitely was a shocker," he said of Army's decision in early March to suspend the program. "It is one of the last things I thought they would touch, the education of American veterans."
Bipartisanship in passing HR 933 provides a brief respite from political gamesmanship over budgets. Automatic cuts of sequestration, along with continuing resolutions in place of normal budgets, have shaken the Defense Department. But the man-made crisis also has allowed the armed forces to impose cost controls on programs with spend rates that threatened other priorities. One of the troublesome programs has been tuition assistance.
Until the war in Afghanistan, military personnel using tuition assistance paid 25 percent of costs out of pocket and the military paid 75 percent. Since 2002, the services have paid 100 percent and later raised the annual cap on total payments for individual users to $4,500.
By 2011, program costs had more than tripled, from $152 million to $563 million, creating a boom for online education programs catering to the military. More than half of total tuition aid dollars goes to for-profit schools.
With budgets in decline, the military services already had been eyeing cuts in tuition assistance. The extraordinary strain this year on operations and maintenance money made suspending the benefit seem a necessity.
Service leaders noted that Congress enacted a robust Post-9/11 GI Bill benefit in 2009, and there are other education aid options too. Some states, for example, offer their own tuition assistance plans for Guardsmen.
In testimony last week, service personnel chiefs hinted, perhaps prematurely now, that the heyday of tuition assistance might be over.
"We're going to re-evaluate it for fiscal 2014," said Lt. Gen. Darrell Jones, Air Force deputy chief of staff for manpower, personnel and services. "We're going to do everything we can to offer a program. … But realistically, we're going to have to reduce the parameters (to) lessen the budgetary impact on our Air Force."
Lt. Gen. Howard B. Bromberg, Army's deputy chief of staff, told the same House subcommittee that tuition assistance has "been a very good program for many, many years." But Army, he said, could cut $115 million, or 30 percent, from its tuition aid budget of $383 million.
"Soldiers have become very reliant on the program," Bromberg said. So its suspension "is a big culture change for the force. But in these times," he added before a congressman's own statement cut him off.
Coincidently, one day before the Senate approved the Hagan-Inhofe amendment directing that a scalpel, not a hatchet, be used to trim tuition aid, Robert Hale, the Defense Department comptroller, urged Congress to stop rescuing programs that need to be to cut. Besides obsolete or too-costly weapon programs, Hale criticized lawmakers for refusing to slow growth in military compensation using pay caps or Tricare fee increases.
"Together, if these congressional actions are sustained, it will add billions to our costs over the next five years," Hale said, despite "the serious economic problems" that America faces.
The Hagan-Inhofe amendment again says cut somewhere else.