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It's not that I don't know what day it is. Really, how can anyone not know it's Monday? I just totally didn't connect Monday with post day. Oops. Part of the reason is that I'm scrambling to get the edits done on The Cat Lady's Secret before I leave town tomorrow.
I'm not sure I understand myself when it comes to writing. One morning last month, I wrote "the end" on my first draft about two hours before I had to leave for Mom's at 9. I sent the manuscript to my critique partner, packed, and ran, arriving at Mom's just in time to take her to her first doctor's appointment.
Katie (my critter) got the manuscript back to me fairly quickly, and I've had a couple of weeks to work on it. But "work" isn't really the word I'd use for what I've done with those weeks. Fret, complain, and threaten to delete the entire thing, all better describe what's been going on around here.
Then, late Saturday afternoon, it dawned on me how to fix the two major problems Katie pointed out. Finally. I worked deep into the night (which sounds more wicked than it was. Since I usually get up between three-thirty and four, working "deep into the night" means seven) and resumed around four Sunday morning. I don't usually work on Sundays, but since MSB had to work, I decided I would, too–and conquered one of the problems.
So today, instead of writing my post for Peppermint Place, I went to work at four a.m. on the other problem. I'm in a time crunch. My manuscript was supposed to be in another critter's hands early last week, but I waited until two days before I'm supposed to be at Mom's to go into full work mode.
I feel like the kid who decides to do her term paper the night before it's due.
What's with that? I had two consecutive weeks to figure this out, but my brain doesn't want to cooperate until the last possible moment. Seriously. Does anyone else have that problem?
And while I'm asking questions, let me throw this one out: Does anyone else have trouble typing "the"? Every time I type The Cat Lady's Secret, I have to go back and fix it. Teh and hte seem natural to my fingers if not my brain, and even when I do get the word right, I have to go back and capitalize the T. What's with that?
Anyway, yeah, I'm late writing my blog post. Blame it on teh Cat Lady.


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Happiness in Love
Laura Schreffler | Oct 06, 2011 | Comments 1
Is It Possible To Love Someone So Much That We Need To Erase Him When It's Over?
By Laura Schreffler
"How happy is the blameless vestal's lot! The world forgetting, by the world forgot. Eternal sunshine of the spotless mind! Each pray'r accepted, and each wish resign'd." Or so said Alexander Pope in Eloisa to Abelard, the poem on which Charlie Kaufman's epic film, Eternal Sunshine of the Spotless Mind, is based. In Sunshine, two ex-lovers, Clementine and Joel, are so bruised that they seek to actually erase the other from their memories. The movie itself is deeply affecting, a beautiful and bitter little tale of love. But this novel concept, this fantasy of forgetting, is about to become a reality.
The procedure used in the film was far more complex than what scientists have now created. A team at Leicester University in the U.K. seem to have unlocked some secrets on how the brain deals with stress, which has paved the way for a drug that eases painful memories.
The discovery was made, of course, using lab rats. Genetically engineered mice were unable to make a protein called lipcalin-2 and reacted more severely than other animals. The mice lacking protein had fewer 'mushroom-shaped' junctions key to consolidating memories, the journal Proceedings of the National Academy of Sciences reports.
"Mushroom spines help us remember things we once learned – but it is not always good," says researcher Dr. Robert Pawlak. 'Some very stressful events would better be forgotten quickly or they may result in anxiety disorders. There is a constant battle of forces in our brain to help maintain the right balance of thin and mushroom spines – or how much to remember and what better to forget."
He continued, "We have identified a protein that the brain produces in response to stress in order to reduce the number of mushroom spines and therefore reduce future anxiety associated with stressful events."
According to the scientist, a drug that boosts lipcalin-2 could be available in less than a decade. Meaning: in ten years, you'll be able to forget – or at least become numb to – the man that broke your heart.
I don't know about you, but I don't want to forget the men that I've loved. Remembering is what helps you to avoid making the same mistakes over and over again, what helps you to grow as a person. How can you give your heart fully to the right person if you're not ready because you still have things to learn?
That said, I don't think I've ever had that bruising, soul-destroying, crushing love that some people experience. I've never gone catatonic like Bella did when Edward disappeared in Twilight. I've been strong.
I couldn't tell you what my future self would do. Maybe I will fall in love with someone so deeply that I need a drug to physically erase his memory from my mind.
In Sunshine, Joel (Jim Carrey) cries, "Look at it out here, it's all falling apart. I'm erasing you and I'm happy! By morning you'll be gone."
I don't want to erase, forget, or wipe the slate clean. As Florence Welch sings in Florence + the Machine's "Shake it Off", "I've been a fool and I've been blind, I can never leave the past behind." And I don't want to.
But if forgetting gives you peace, then by all means, do whatever it is that makes you happy.
Filed Under: Blogs
About the Author: Laura Schreffler is a former New York Daily News columnist who left the world of celebrity behind to focus on what makes her happiest — love and travel. She is the creator of LoveTrekker.com — a website devoted to these two passions that she fondly calls "looking for love in all the right places." In her spare time she likes to play matchmaker for her friends, dream about her next vacation and gaze at photographs of Taylor Kitsch. For more advice on love, relationships, and happiness, check out http://lovetrekker.com & her book "Internet Dating 101". And follow her here at Happiness Series with her weekly blog about finding love.


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"Debut" at the Ellington
April 20, 2009 § Leave a comment
Last night I plucked up the courage to stand up and play bass clarinet at the Ellington Jazz Club. I chose a transcription of Chris Potter's brilliant version of Body and Soul from his album "Gratitude". Even though having a music stand full of printed notes is generally frowned upon in a jazz club, it was great to play with Matt Willis on bass and Mike Perkins on drums who managed to hang on to my efforts to imitate the great Chris Potter. (The original is for double bass and bass clarinet alone but given we hadn't had a chance to rehearse, drums with brushes seemed to be a wise move….)
The evening was part of a Sunday series now at the Ellington called Explorations where players can put their name on a list and come up to play for an audience after the featured band has played the first set. This forms an important mentoring opportunity for the jazz students of Perth (myself included). It was great to see a good amount of people there too! It was conceived by the late Alan Corbet, whose vision and drive have led the Perth jazz scene to thrive and grow in recent times.
"The concept of jamming has been central to jazz music since its inception in the New Orleans ghettos around the beginning of the 20th century. Indeed some believe that jazz improvisation itself was unwittingly birthed by musicians who would 'jam' the melody of a well-known tune, that is, to embellish and add to a given melody to create new melodies over the chord sequences of the original song.
Another important factor of jamming was (and still is) its spontaneity. Often, the musicians on stage wouldn't have played together before (or at least not in the particular combination), and certainly, the choice of repertoire and musical approach would be last minute. Now in some musical arenas this practice is discouraged – but jazz thrives on exactly this kind of on-the-edge approach. "I don't think people don't want to see a live band play the same song they have rehearsed over and over until it sounds like an old record" says Alan Corbet (WA's Jazz Co-ordinator- JazzWA), "…what interests them is spontaneity, how it makes them feel when all the parts come together, the music, the environment, the people… then the magic is created."
Jam sessions also created a sense of community amongst the musicians. Young players could listen to (in the days before iPods; sometimes this was the ONLY way a young player could get to hear other musicians), play with and learn from more experienced players whilst at the same time getting the opportunity to showcase their own abilities. The problem is that in more recent times, jazz jam sessions have all but disappeared from the Perth music scene but that's all changing thanks to an ongoing initiative from JazzWA."
Alan Corbet – Jazz WA.
The Ellington jazz club is the most important thing to happen for the WA live music scene. Even people who have never considered going to a jazz gig are turning up! The sharing of ideas and plans between people in the industry and cross fertilisation of genres means the WA music scene can now grow and flourish at this important forum. Long may it prosper!


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Thursday, April 30, 2009
These were the strangest looking wildflowers I'd seen yet. Until I started practicing my macro shots, I'd never thought of wildflowers as "hairy." But here they are in all their hairy glory.
Posted by Knoxville Girl at 5:00 AM
2 comments:
- marley said...
In need of a shave! Great macro.
- April 30, 2009 at 5:45 PM
- Babooshka said...
Glorious is right. I'm such a crappy flower photographer I get bored, but this is how I'd do it if I has to. Just love the depth on filed on this.
- May 5, 2009 at 10:11 AM
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This army is used in Kid Icarus: Zeus's Lightning Bolt. This army helps Ares and Enyo capture Zeus's lightning bolt. The following giants are in the army:
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Thursday, June 02, 2011
Heal (heel)
I am watching the Scripps National Spelling Bee and wishing I could go back to 5th grade and face my nemesis one more time. I was a contender, but I could have been a champion. I don't own a lot of things, or things that matter anyway, but one of my more treasured possessions is a 1935 Oxford English Dictionary that I received as a gift for working in the catacombs of Powell's Bookstore in Portland, OR creating first generation barcodes for their massive inventory. I have lugged that thing around the country, loaned it to a kid who lived in a crisis shelter, and used it as a coffee table. Words are magic, and meant to be shared.
Which brings me to the miraculous healing of my aching Achille's heel. I think recording my thoughts and feelings about the Great Crash that Overcame all Fear released all of the pressure stored in my sore hoof. After a week of little change in its status, I awoke this morning and walked to the kitchen without incident, cooked my oatmeal, and went about my day.
Without getting too metaphysical here, I'm just going to say that pain is complicated and has as much to do with our thoughts as it does with our bodies sometimes.
I don't care if it is 132 degrees. There will be some bike riding going on this Saturday. That's bad news for the suckers.
Posted by Juancho at 11:03 PM
5 comments:
Sometimes, you must wreck yourself in order to check yourself.
- June 3, 2011 at 8:19:00 AM EDT
- nicol said...
Ain't that the truth Mr. Mungam? Ride on, Juancho! :)
- June 3, 2011 at 9:29:00 AM EDT
- Velosopher said...
Well, real-life scientists are working on real-life theories that pain is a neural phenomenon closely resembling emotion. Not quantifiable after all.
BTW, been meaning to ask you: What style of yoga do they teach at the classes you attend?
- June 3, 2011 at 12:55:00 PM EDT
- Juancho said...
I do a little Yin, a little Hatha, I bust a little flow now and then. There's some Ashtanga and some hot core flow happening in the other room. I don't mess with that.
- June 3, 2011 at 7:45:00 PM EDT
- Velosopher said...
I'm with you. I like the more deliberate and aware forms of yoga. I beat on my body enough while on the bike. Yoga is to give back to it.
- June 7, 2011 at 7:54:00 PM EDT
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THOMAS CONECTE (d. 1434), French Carmelite monk and preacher, was born at Rennes. He travelled through Flanders and Picardy, denouncing the vices of the clergy and the extravagant dress of the women, especially their lofty head-dresses, or hennins. He ventured to teach that he who is a true servant of God need fear no papal curse, that the Roman hierarchy is corrupt, and that marriage is permissible to the clergy, of whom only some have the gift of continence. He was listened to by immense congregations, and in Italy, despite the opposition V1. 2gof Nicolas Kenton (d. 1468), provincial of the English Carmelites, he introduced several changes into the rules of that order. He was .finally apprehended by order of Pope Eugenius IV., condemned and burnt for heresy. An account of Friar Thomas's preaching and its effect is given by Enguerrand de Monstrelet, provost of Cambrai (d. 1453), in his continuation of Froissart's chronicles.End of Article: THOMAS CONECTE (d. 1434)
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NetFacilities solutions are flexible. Ideal configurations include property management, manufacturing, hospitality, education, food service, retail, Government, non-profit org, and service companies
Average Ratings118 Reviews
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Free DemoYes , get a free demo
DeploymentCloud, SaaS, Web
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- NetFacilities
- www.netfacilities.com
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NetFacilities is the #1 multi-site, multi-user, CMMS solution for facilities and property management. We've revolutionized how companies work together with their in-house maintenance teams, hired vendors, and product suppliers, to best serve their properties, employees, customers, students, and tenants. Integration like this is what's needed to perform at constant peak performance, at the lowest possible operating costs. Effective, easily repeatable processes is what we create.
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Likely Extremely
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Likely Extremely
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Vendor Response
by NetFacilities on July 11, 2017
Thank you Dan for the wonderful review! :)
I've noted things you've mentioned in "cons." Please know that if you have ideas, thoughts, or have suggestions for a better way something could work, we listen, and we develop our roadmap based on customer feedback.
Shawn Dawson, CEO
A very capable Facilities Management tool!
Likely Extremely
Pros: NetFacilities makes it very easy for our team to manage the number of service and work request we receive from the tenets on our campus. The ability to have notifications sent instantly to our team via email helps us respond to service requests quickly and efficiently.
Cons: One area that could use some minor improvement is in the ability to generate customized reports. We were recently asked by upper management to figure out how many business days pass between the time a request is submitted and the first response acknowledging that the service request is in progress. Additional flexibility and the ability to customize reports would have made it easier for us to provide this information.
Overall: Overall NetFacilities is an essential tool to manage the day to day operations on campus. It helps us to manage and process service requests in a timely, efficient manner. Using NetFacilities, we are able to stay organized and ensure that no requests are forgotten or unattended. I have also found the ability to schedule
and automate preventative maintenance work orders to be of immense value to our team.
Intuitive software with a multitude of tools allowing for highly streamlined maintenance management
Likely Extremely
Pros: Netfacilities is extremely intuitive coming with several key features allowing us to better run our companies maintenance processes. It easily organizes our work orders moving us away from a pen & paper system. We now have a much more detailed overview of our operation allowing us to better track company expenses and maintenance turn-around times. Full access to customization options on a per user basis allows us to establish hierarchies for system usage. The customer support is fantastic and CEO personally addresses any concerns we may have. The system is constantly evolving as new and exciting features are added expanding the systems functionality.
Cons: Mobile application while functional and intuitive can at times be a little slow loading. Not a major concern. Currently no offline functionality but am told that is in the works and coming soon.
Overall: Paperless work order system, ease of access and reporting. This system allows us to streamline our company process and better maintain maintenance records on company-wide equipment. We use the system for our various locations to put in supply orders and dispatch from our primary warehouse.
Great experience using the software, customer support is always outstanding.
Likely Extremely
Pros: It is very robust. Once configured I've had only occassional, minor issues.
Cons: It would be so nice to have reminder emails sent to assignees when workorders are over due. Maybe somehting the assigner can configure, like send reminder once per day or once per week. Something like that.
Overall: Netfacilities has helped organize all facility related PM's. Gone are the days of tracking my items using elaborate spreadsheets etc.
Vendor Response
by NetFacilities on July 10, 2017
Hi Leonard,
Thanks for taking time to write a review. Your feedback is important to us.
for "Cons" you mentioned wanting to have a report sent once a day to advise you of overdue work orders. I want to let you know that all of our reports can be setup to process on a schedule and emailed to a distribution list of your choice.
For example, you could setup the "work orders by status" report to generate a list of overdue work orders and have the system process and send you the report by email on a daily basis.
Feel free to contact support to learn more about how you can set this up.
Thanks again for your feedback!
Net Facilities and the behind the scenes support team
Comments: I have been recently setting up a domain for Transwestern in my region for Net Facilities to standardize our operations as it relates to CMMS that will allow regional overview and reporting that is exactly what I want. The Net Facilities program is surprisingly intuitive, very flexible and operates as web based and mobile. The power and flexibility of this program is what originally intrigued me.
Having worked with many different CCMS programs through my career, I found Net Facilities through a business partner and quickly realized the potential for realizing my idea of standardization and looking regionally at my operations that allowed us to manage our system, not pay a huge monthly fee for someone else to manage it for us.
I contacted the Net Facilities Team and found them to be extremely easy to work with, very understanding and knowledgeable about CMMS operations. When I explained what my vision was, they were easily able to figure out how to make that happen, and make it happen within a reasonable budget range which now allows all my properties to have a CMMS.
The real hidden diamond in all this was their support team. I have never once called and not reached a real human. No voice mails, no phone tag, no "have to get back to you on that" ever. What I found is a very pleasant, very knowledgeable team always willing to help. I am a bit challenging because if you give me a tool as powerful as this is, I will exploit it to the fullest level I can. The support team is always willing to help me make that happen.
I have particularly enjoyed working with Jessica. I have found her to be amazingly patient, listens to what I am trying to do, and then spends the time with me to make it happen. She makes me do it with my own hands. Certainly she can do it for you and do it quickly, but if you are like me, make me do it and I learn it, do it for me I might learn it.
If you are looking for a powerful CMMS, very intuitive, flexible and a support team that can make just about anything happen, I would suggest you take a look at this product.
Vendor Response
by NetFacilities on April 01, 2016
Thank you Jeff for the review. We enjoy working with you and your team. Continued success!
NetFacilities Team
It's hard to set up because you have to play with it to understand how to set it up.
Likely Extremely
Pros: I love the potential to streamline work flow using a phone. The guys are excited about the digital app. They want the app to include more features - as in they don't want to need a computer. I'm not sure how realistic that is as a wish. I would also love an offline option that can sync for new records only! That way the guys wouldn't have to rely on cell phone coverage which can be spotty at times.
Cons: The number of glitches we find and because we rely on work orders to invoice it's been difficult to set up a full process. Many situations of two steps forward one back. It's hard to keep staff motivated when every step has to have troubleshooting completed. I had to give low value for money because of the length of time we've taken to vet the software before we can go live.
Overall: It made us think about our system flow. It also challenged us. I'm still waiting to go live due to errors.
Over complicated facilities management software
Pros: It is technically robust
Cons: Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information.
Overall: While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history.
Recommendations to other buyers: They need to have focus groups of users provide detailed feedback, then rewrite the software interface from the ground up. While the backend might be fine, the front end is a waste of users time.
Vendor Response
by NetFacilities on March 31, 2017
Hi Rich,
I sincerely appreciate you taking the time to write a review. I wish it wouldn¿t have been so harsh and gut-wrenching, but none the less it got my immediate attention, and I felt compelled to respond right away.
Based on what I¿ve read It doesn¿t seem there is anything I could say that would make any difference in your opinion, so I won¿t try. I just wish you would have let us know how you were feeling so we could at least have had a chance to do something about it.
As best I can tell you¿ve never accepted any guidance or complimentary training, yet I see we¿ve made over 10 attempts to reach out and offer. Just based on this alone it would seem probable that you haven¿t properly setup your account and aren¿t using it correctly.
Like you said, perhaps it¿s a bit more robust than your small business requires.
All the best to you, and your business!
Shawn D.
Outstanding support and product!
Likely Extremely
Pros: What we like best about this program is the ease of use. It makes training our maintenance staff and regular staff members who submit work requests very easy. And when we run into something we aren't sure about - Net Facilities support is always just a quick call away.
Cons: The trickiest thing about making Net Facilities work for what we need was in the charge back area. We charge back to departments and needed a "cost centre" attached. We use "class" for this and it seems to work alright.
Overall: Net Facilities has been the best program I have worked with so far. The program is easy to use and the support is 10/10! For what we are getting it's very reasonable.
Some room for improvement, but still a good system
Likely Extremely
Pros: Consistent uptime and performance. Visually simple and easy to navigate.
Cons: Lack of customization. Multiple steps that confuse new users and require significant training. Inability to upload data or batch edit.
Overall: For the most part this is a very good and reliable system. It could use more options for customizable fields and customized reporting. It would also be useful to have layers of task types, so we could drill down to the appropriate service type, without having to scroll through the full list. Being able to batch update some of the user or site data would also be useful, such as distributions. Having to edit individual distributions for each service type, since the bulk of our work goes to a single group.
Recommendations to other buyers: The software would provide an additional benefit if we could track labor hours in a timesheet format. Properly designed, we could then upload that data to our payroll system and eliminate the redundant steps of a separate payroll tracking program.
Basic product
Likely Extremely
Comments: Marginal at best. Everything was working reasonably well until their "improvement" rollout last year. As with many rollouts I have my suspicions that the programmers didn't really get a lot of feedback from the actual end users (you know like MS does). There are plenty of annoying little things that you would think intuitively would be recognized by the programmers such as: Discussion block does no good if you do not get the attention of ALL staff on how to use it. Sometimes critical additions to an email get lost in the audit trail ALL discussions should immediately process an email to at least the administrative group overseeing the work orders. Window does not fit in screen widow even though resolutions is set normally and at 100%. When going to the WO queue we always see closed work orders, Once I close them I want them gone. We will be going to a different system this year
Vendor Response
by NetFacilities on March 30, 2017
Hello David,
First I'd like to thank you for the honest review. I see you've been a customer since 2012, and we thank you for your loyalty.
Please know that we only develop the system based on customer input. As with any software having tens of thousands of users it is often challenging trying to satisfy all requests. Unfortunately that's something all software companies deal with, including MS. This information provides us with input to help us better steer the development of the product.
This being said, I, as the CEO of NetFacilities would like to invite you to speak directly with me so that I can learn more about the dislikes you have, so that your ideas can be considered for enhancements.
I will reach out to you directly to discuss a time to setup a call, and I'll do my very best to immediately address your concerns.
Thanks again for taking the time to provide a valuable review. I look forward to speaking with you soon.
Shawn D.
An Effective Facilities Management Tool
Likely Extremely
Pros: NetFacilities features a very intuitive user interface that allows our clients to request building services or report maintenance issues with ease. It also features numerous tools that help our team manage and plan repairs, and ensure that requests don't slip through the cracks.
Cons: I wish there was the ability to customize the reports a little more. The ability to generate customized reports would take this software to the next level.
Overall: This software provides the best bang for your buck, the annual license is very affordable and it's an incredible valuable tool for any facilities management team.
Excellent sofeware
Likely Extremely
Pros: I like that the software is very flexible for our Facilities Department. We are able to track many different areas of our department with the work loads etc. it offers a great range of accountable for employees, tenant, and vendors.
Cons: I don't like that the software isn't able to have electronic signature on the system for keys receiving, and other important documents that requires a signature. Not please that the mobile app you aren't able send out news / events or any important updates throughout the system for management or users to be aware or in the loop.
Overall: As the Facilities Eng. Supervisor I'm able to monitor all work order request a lot more effective and present reports to management when needed for accountable. this have cut my tracking work order request down by 50% I love the this software. Hope that NetFacilities can make the changes or updates the concerns that I've experienced.
Awesome App and Awesome Customer Service!!
Pros: The ability to manage my services work orders in one place. This allows my technicians to put in notes from the beginning of the repair/service to the completion. This keeps our customer informed at all times. If at any time I have questions or issues, I have a direct contact to assist with any support I need. He is very helpful and has a full understanding of NetFacilities. The report feature is great.
Cons: As much as I love the reports, there are times they fail. NetFacilities can sometimes be slow.
A powerful toll for facilities management
Likely Extremely
Pros: I really enjoy the granularity of tagging equipment, location of the issues, etc. It makes it easy to know exactly where the problems are.
Cons: The interface is a little cumbersome. I'm not sure what could be done to improve it, but there are some graphical tweaks that could be made when you hover over items and the tooltip pops up, for instance.
Overall: We're leveraging NetFacilities to better manage IT work orders and keep track of what kinds of issues pop up more frequently.
Solid CMMS
Likely Extremely
Pros: The software is very intuitive and easy to use. I don't think you'll find a better product out there for the money. We are a company with approx 250 employees so this fits our needs well. Customer service is always prompt and friendly.
Cons: About a year ago I could have had a long list of things I didn't like about this software. Today that list is almost non-existent.
Overall: We use NetFacilities for work order, asset, and inventory management.
Netfacilities review
Likely Extremely
Pros: As an admin for NF in our facility, I like the ease of changing passwords, how easy it is for me to see my own NF as well as the others on my team in a glance. I love being able to discuss issues within the ticket.
Cons: I don't have any issues with NF at all.
Overall: It is easy to track my teams tickets and make sure they are being done in a timely manner. It's also easy to go back and look at closed tickets when an issue arises on a piece of equipment. I love NF!
Give Us Database for Class A High Rise Maintenance/Services
Pros: The nature of the service reports and available data storage is invaluable. The well thought out screens and usages of appropriate detail creates accuracy and in depth records. Very user friendly with the support to match! Definitely possible to expand to a company's needs and there is nothing they can't accommodate. Always trying to improve the system and keep current. Tracking is marvelous for past and present entries with reporting that is concise. A very relied upon internet based program that delivers! If there is alot of information that can be "pushed" into the system, they offer to do it and thus assist the employee in saving time at their desk.
Cons: Sometimes being able to print the work order hangs up, but there is always another way to do so. The fact time doesn't permit to always make use of all the functions is the deterrant to getting the most out of the system. Perhaps some tidium at information entry to start with, however when set things go smoothly.
Overall: I would rate this type of internet site and how NetFacilities delivers as a overall 9. They are only a phone call away to assist in ANY way. They encourage training with them to best understand the functionality of facilities management set up they have created. It is a very important tool for any manager of day to day operations such as real estate and the like. Highly recommended since we renew our agreement every year. A very happy and satisfied customer for 3 years now.
Thank you NetFacilities!
5 Star, Great Company - Very customer oriented, stable website and in tune with the industry needs.
Likely Extremely
Pros: Very open to suggestions and implementing updates and changes that benefit the customer needs, Impressive. Extremely attentive to our needs, would and have recommended the service to others!
Cons: app does not yet have the ability to copy persons on new work orders, sometimes a little glitchy/slow on certain phones..
Overall: organized data and did away with such heavy dependancy on paper and administrative time searching data....
Likely Extremely
Pros: NetFacilities is a good tool for Work Orders, Inventory and Preventive Maintenance.
Cons: Our IT department set up infrastructure with no input from people using it (Maintenance dept). Now that we Out Source IT and no one here knows anything about reprogramming system i can not update or modernize program to stay up with building changes.
Overall: Great tool---Not up to speed with modernization.
Netfacilities was the final piece to our business puzzle!
Pros: Has more features and capability than what most clients will need but at the same time is very easy to learn and use. Time stamp and written paper trail is provided in the system. Has preventive maintanence and multiple user login. Great looking program that has the cutting edge look, allows outside user login, invoicing, and great reports that go great with work orders. I cannot list every pro of the program but those are the ones that influence our business the most. Also the staff at Netfacilites really listened to our specific business needs and helped to customize the Netfacilites experience to our needs. The staff is very responsive and you are given a represenative that is avaialibe, helpful, knowledgeable and makes you feel like you are a part of Netfacilites with the way they take care of you.
Cons: There are no cons that I can list for Netfacilities.
Overall: I researched over 40 facility maintanence programs and intially was interested in buying a program that would be installed on my server. I initially did not want to do a server based program. After a long review and a cutting down of multiple companies that did not make the cut, Netfacilities was at the top of my top three even though I didn't want an internet based program. After a second conversation and the knowledge of the staff and the features of the program I was sold and I definately made the right choice going with Netfacilites. I recommend Netfacilities 100%!
Commercial use
Likely Extremely
Pros: Gives a way for maintenance to get the work order as they come through, even if they are not at a computer. Makes it easy to track your maintenance guys labor and time if completed correctly.
Cons: Some of our tenants would rather call than go on and submit a work order. Not sure if it is to hard or just easier to call.
Overall: Overall for what we need it for we are satisfied
Easy to work with this Program
Likely Extremely
Pros: It is user friendly and anyone can right away grasp on it. Nothing too complicated and love this for all my work orders.
Cons: There's not much to say other than it sometimes when I want to close a work order is not the same process as the others. You just have to pay attention and see what WO is on what criteria.
Overall: Really happy with it.
Ease of use and functuality
Likely Extremely
Pros: Great all inclusive program for maintenance of our facility in total. Can customize and truly make it singularly our go to site for everything from construction, maintenance, housekeeping, and special building and property needs.
Cons: Depending on computer it runs on, periodically it will lock up or freeze.
Commodore Propertu Managemet Group, LLC.
Likely Extremely
Pros: The ability for Pooling Work orders, Running Reports, History
Cons: So far, I have not come across any cons
Overall: My experience has been great, The Rep. assigned to our account has been very awesome. She helps us every time we call, is very understanding that our tech skills sometimes limited. Provides needed documentation when needed. And always follows up.
Vendor Response
by NetFacilities on September 06, 2016
Thank you Julio. We appreciate your business
FWRI--St. Petersburg, FL
Likely Extremely
Pros: Training and help desk.
Cons: We loose the data on WO that are late.
Overall: We are moving to paperless with the use of android phones. We are finding the app serviceable, but a little clunky at times. We are hoping for an updated app soon. We would like to know more about how the system is being updated. We have several other locations we may be adding in the future.
Recommendations to other buyers: not at this time.
NetFacilities Review
Likely Extremely
Pros: The system is very easy to work threw and it will let you know if you leave something blank.
Cons: A little hard to find old work orders sometimes.
Overall: We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time on jobs.
My experience....
Likely Extremely
Pros: I love the fact that if I have something at my site that need immediate attention, all I have to do is log on to NetFacilities and place a work order. All the needed information in that work order and I do not have to do any extra work to get things taken care of. I also love that any work that has been completed at my site is tracked and very easily accessible if I need to be able to shown an auditor that the work has indeed been performed.
Cons: I honestly don't have anything negative to say about this software. It is very easy to use.
Overall: Very easy to use, very easy to access, saves time and frustration.
Great Product and Excellent Customer Service
Likely Extremely
Pros: The ease of use. The software is very user friendly and it is a quick process to generate/assign work orders.
Cons: There are some reports and displays that could be improved a lot - really need to look at the reports/screens from a business/organization's point of view. We often need to generate reports or find information that we end up having to piece together because the software doesn't provide it in one place.
Great software
Likely Extremely
Pros: It's user friendly
Lots of features that is helpful in tracking and reporting purposes
Cons: There were a couple of times where my vendor's contact info just disappeared.
Also, we had experienced some software glitches where there were server errors.
Maintenance for Hospitals
Likely Extremely
Pros: Easy to setup, easy to use, implements all the features we need
Cons: Could use an API or other tools for managing users.
Overall: We replaced an expensive in-house server with a much better solution in the cloud. It works with all the mobile devices and is much easier to use
GRHA netfacilities review
Likely Extremely
Pros: Ease of operation, instant reports, customer service.
Cons: I do not have any least comments to make it meets all my daily tracking needs and report needs.
Overall: I believe that any facility small and large could benefit from the all encompassing software.
Wouldn't run a facility without it!
Likely Extremely
Pros: I can delegate multiple items to staff without paperwork, phone calls or text. I also can track how productive my staff is at certain tasks.
Cons: I honestly have not found anything. I am very happy with this software
NetFacilities - The Business Navigator
Likely Extremely
Comments: We have been using the NetFacilities for a few months and this is really proving to be a positive system for our daily operations. NetFacilities has become one of our most important vendors. We use their full suite tools within their software. Additionally, their offerings have improved our efficiency, greatly improved our communication with internally with staff and externally with customers and this makes us feel like our whole business is more streamlined.
Pros: One other aspect is the word-of-mouth compliments that we get from our technicians in the field. They love the software's mobile capabilities. If I had to do it all over again, they would be my first pick!
Cons: No Comment.
Overview of system
Likely Extremely
Pros: Flexibilibity
Cons: Reporting
Overall: Used product 2-3 years now. Improvements have been consistent. Customer Service is very good. Works well in it's niche.
Recommendations to other buyers: Go through the learning/training demos. Worth it for increased understanding of the system.
Vendor Response
by NetFacilities on January 13, 2017
Brett we appreciate the fair response. We look forward to improving.
From Chaos to Order
Likely Extremely
Pros: Flexibility and tracking
Cons: Have had trouble with the mobile app working consistently.
Overall: Over the past year we have used NetFacilities to convert from our paper/voicemail requests to a structured and historical database that allows for review and a proactive way to managing requests.
For example, the preventative maintenance section has allowed us to protect our current assets while creating 55+ PMs that were never looked at until things broke or we were out of compliance. This has completely changed the dynamic of the organization and the expectations are now exceeded.
The support from the conversion team was top notch allowing for us to bring order to chaos!
Customer Service is the best!!!
Likely Extremely
Pros: The layout is simple and easy to use. And the dashboard shows me everything I need.
Cons: Some of the "permissions" get a little convoluted at times, but customer service always gets it figured out quick!
SBH Review
Likely Extremely
Pros: I appreciate menu driven options and I like the dashboard for an overview.
Cons: I cannot search by 2 factors such as site and originator
Overall: I like the new layout and drop down menus. I can work through the screens faster.
Review from Property Mgmt
Likely Extremely
Pros: It's very easy to navigate and it's not too convoluted with excess info. Everything is logically laid out.
Cons: Loved everything about this software. No complaints to give.
Overall: Great software choice.
Atlanta Humane Society
Likely Extremely
Pros: I have been using it for a few years now and this has helped me keep up with multiple sites.
Cons: only con that I have is, I wish it had the ability to assign a user to more than one site.
Overall: good
great product
Likely Extremely
Pros: its easy to use and administrate. Easy to add items.
Cons: hard to audit trail with the rest of the staff. Would be greats if we could use email and communicate with it. Solid overall product
Likely Extremely
Pros: I am fascinated by its flexibility and ease of use as one may b=not need much lessons to get acclimatized to the system. Very easy to manage work order, asset and inventory.
Cons: Not much. More improvement and the ability to customize to your own specific needs. just recommend This product. just Try it and you wouldn't regret it one bit.
Great Product
Likely Extremely
Pros: This software is very easy to use, and the auto pilot function is great!
Cons: There are a few kinks. Sometimes when I close out a work order is does not file it right away.
Likely Extremely
Pros: Ease of use, great customer support, Reps are GREAT!
Cons: It takes too long between screens, data should be stored locally.
Overall: I use it every day for 94 fleet vehicles and over 30 properties.
NetFacilities - Fast, Reliable and Incredibly Simple :-)
Likely Extremely
Pros: The product is very flexible.
Cons: Not yet.
Overall: Simply put, NetFacilities is great software. NetFacilities helped us to streamline our services for both our clients and vendors. The amount of visibility and organization it provides is incredibly helpful and we can keep a closer eye on the maintenance of our factories equipment. Another important fact is that each of our four users adopted and currently utilize the software. No matter how good the software is, if users don't like, it won't be cost-effective.
Additionally, the NetFacilities Support Team was extremely customer focused and helped us troubleshoot our initial concerns and adopt some custom solutions. Thank you!!
Netfacilities user
Likely Extremely
Pros: When fully utilized, this software is one of the most beneficial tools in use.
Cons: Some features are difficult to access with ease.
Overall: Increases our ability to communicate.
Net facilities
Likely Extremely
Pros: Ease of use of user and vendor portals.
Cons: Not being able to customize sections specially for us. Also inventory module issues with request and receiving items.
This software is ok but not complete.
Likely Extremely
Pros: It does combine an Inventory with facility maintenance tracking.
Cons: Not Intuitive. Hard to use.
Overall: There are several issues/features missing or incomplete with this software.
- Sort by date does not process years correctly under the Reports by Schedule
- Mobile software does not allow you to add "Labor Notes" to work orders.
- No Reports include the "Labor Notes" of work orders.
Overall the system is not intuitive at all and I have not found the "Help" tab helpful in answering any question I had.
Vendor Response
by NetFacilities on April 03, 2017
Hi Rob,
Thanks for taking the time to write a review and share some of your frustrations.
Someone will be in touch this week to help you with these areas you're finding difficult. You might find the following information helpful in the interim.
From the reports page > Technician Time & Labor section > Technician Labor Evaluation Details report. This will provide you with all labor entries for each work order, along with notes that were added along with the time.
On the mobile app, while you are adding the tech's time spent, you type notes along with the hours entries. These are the labor notes that will appear on the aforementioned report.
NOTE: permissions might need to be modified in order to see certain information. We can help check all of this with you.
Thanks again, Rob! Expect someone from hour support group reach out to offer training. We'll have you using the system proficient in no time!
Shawn D.
Great product!
Likely Extremely
Pros: Easy to set up and create work orders
Cons: Reporting
Overall: We have been using Netfacilities for the past 10 years. We find that the ease of use and set up make it one of the best CMMS platforms in the market.
ease of entering information
Likely Extremely
Pros: It is very easy to enter work orders with this program.
Cons: I haven't found anything yet I do not like.
Kudos on new changes
Comments: I've found the support crew very responsive to the glitches I've been finding and feeding to them during this test drive period. So far, most of the things I've found have been fixed. I'm especially appreciating the expanded flexibility to Edit an already created work order. One of the nicest fixes has been the increased font size. I do find myself often accidentally activating the Action field, when I only want the Work Order number sneak preview in Overview. The slow load time for new screens is aggravating, but I know the crew is working on this issue. Like anything new, it takes a little time to become comfortable navigating and I feel confident my crew will catch on within a week of using the new release once it goes 100% live and be as happy as I am. Having access to the entire Help manual would be a plus, so I'd bother the Support team less.
Vendor Response
by NetFacilities on May 05, 2016
Thank you for the review Cate. We enjoy working with you and the team.
Just so you know¿our online help center for the new system will be available within the next couple weeks. Client Services are reviewing it now and putting some final touches on it before we publish it. Support can provide a written user guide for the new desktop application, and the new mobile app.
Good program
Likely Extremely
Pros: It is very easy to submit a work order, which we do quite often.
Cons: It is difficult to find work orders that I have put in for my location. We have multiple locations in our agency so its difficult to find specific ones.
Overall: Overall, NetFacilities is easy to use and gets the job done. The discussion feature is used frequently since I am over an hour away from our facilities department. It also helps us track a discussion about a specific work order instead of having to search our emails.
Great Facilities Management Software for a fair price
Likely Extremely
Pros: The software is intuitive and the customer support has been great! The software has scaled with our business; the UI and features have developed over time.
Cons: We really haven't had any trouble with NetFacilities. My biggest grievance is sharing the software with other internal team members; we don't always agree on the best way to track PMs on assets.
Overall: Preventive Maintenance on Assets is all stored in one place.
Good program for our Facility
Likely Extremely
Pros: I like that we can have multiple users access the program and each is personalized to their department.
Cons: It is a bit confusing and too many steps to add PM's into the system.
This software is easy to use, it makes my job a breeze to remember what's next!
Likely Extremely
Pros: That it keeps the Maintenance Staff on track, keeps us accountable to our customers and to ourselves.
Overall: It helps me to remember to do the things that I might normally forget to do!
Likely Extremely
Pros: It manages work order for facilities efficiently
Cons: It is not always user friendly- the translation between things selected on the users end sometimes creates problems with the view on facilities end. There are unique details that are agency specific that do not have a place in the online forum.
Overall: Overall the forum assists in organizing the work that needs to be done.
Great Flexability
Likely Extremely
Pros: PM integrated with regular break down work orders and the autopilot feature.
Cons: Missing Budget module and when we print work orders the "work order printed" should be in the audit trail of the printed copy.
Overall: Been using the software for a couple of years now and it really suits our needs. Fantastic customer support! If there was a module to add budgets so we could code our work orders to specific budgets it would be perfect!
Vendor Response
by NetFacilities on September 04, 2017
Hi Mr. MacDonald,
Thanks for taking time to write a review of our company and our solutions.
There actually is a feature that can be enabled in your account that would enable you to add GL/Code accounts to track work orders by. I will have someone contact you to provide you with guidance in this area. Once enabled you'll also see a couple financial reports that show your work orders organized by GL/Code classifications.
The work order audit trail should show an entry for each time the work order was printed, along with the date/time performed. The agent can also look into this for you.
Thanks again for your time!
Program Administrator
Pros: This program is so easy to use and training takes very little time.
Having access to all sites in our district allows me to log into other sites and see their problem from my office. This makes problem solving quick and easy.
I look for additional ways to use this program to become more paper free as the customer support is quick to adapt the program to accommodate our needs.
Using one program for multiple needs eliminates the necessity of multiple programs which need constant updating or replacement and retraining. I find this very cost efficient.
Pleasant staff and quick response has always been appreciated.
Cons: I hope that we can continue using this program when the Ministry of Education changes their requirements of reporting.
Overall: You will not be disappointed in this program. I would encourage anyone who decides to purchase this service, to communicate your needs to the staff at Net Facilities - they are great at accommodating this program to meet a great variety of communicating needs.
NetFacilities Review
Likely Extremely
Pros: Work orders are easy to create the program is easy to navigate even for first time users.
Cons: I don't like the reporting and wish there was a way that you could customize how you want it. The options are great but sometimes I feel like its not what I'm looking for and its restricting me.
Overall: overall I like using NetFacilities and its easy to navigate.
Tony Gravett has done an outstanding job with on-going support of our site needs.
Pros: The system is user friendly for everyone at the site. Easy to train new users. Tracking and report generation features.
Cons: At this time there is nothing that I an unhappy with - it would be nice if there were a few more customized reports but overall the options are good.
A Point of Differentiation
Pros: NetFacilities has greatly enhanced our ability to track and schedule work requests from tenants and internal personnel and has made our property management division more efficient when handling requests. Being able to review open and overdue work orders quickly has greatly enhanced our oversight and follow through on a daily basis. The KPIs give us a snapshot of our current perfomance and gives us a benchmark of our current perfomance. Our tenants have enjoyed being able to track progress of work orders they submit.
Cons: Implementation with our tenants took longer than we had hoped. Some features could be added to reduce the number of open work orders during quarterly maintenance on assets.
Overall: NetFacilities has become a point of differentiation for our company. Overall I would recommend this web-based solution for any size property management company. The capabilities and features of this product are useful, easy to use and easy to maintain.
NetFacilities Experience was A+
Likely Extremely
Pros: The Vendor is very proactive and works quickly and efficiently. Really strives for excellence with the product and the customer experience.
Cons: I do not have anything as of yet that i can list in this category.
Recommendations to other buyers: As with anything that you would evaluate, make sure you have all of the information needed to make an educated decision. Make sure you look into multiple vendors who offer the product that you are looking for. Make sure to evaluate the company, the product and the people that are working with you throughout the evaluation process. In the case with NetFacilities, they received our business because of the CEO. All though there were several good products and companies to chose from. His knowledge, passion, excitement and confidence in his product/company as well as the fact that he cared about my companies interests and what we were trying to accomplish with the product, made the decision to go with NetFacilities an easy decision to make.
I am the primary user of the software for my property. It's been fairly simple.
Comments: I have been using this software for approx.. 5 month now. I have just begun to roll it out to other departments with the basic user rolls to be able to utilize the work order request form. So far the system has been fairly simple to use. The times that I have had to call customer service Tony is amazing. Not only does he help efficiently, but he always sends an email summarizing our conversation along with the instructions in an attachment for later reference. This is definitely going above and beyond. If for whatever Tony isn't available, Selina is always friendly and willing to help. I have the complete Admin instructions, but at the end of the day, when you are busy, trying to get through a ton of paperwork, we all know that a friend on the other end of the line, to answer a quick question, is sometimes a better option, than searching through a manual. So a much needed thank you, to your team.
Vendor Response
by NetFacilities on November 18, 2015
Thank you Stephanie we appreciate your thoughts and of course your business
Form and function meeting efficiency
Pros: 1. The user interface is well thought out and efficient. Menus and tabs grouped so you have access to everything without searching. 2. The dashboard feature is excellent. Gives a great snapshots of key information and keeps priority issues on the forefront. 3. Great progress reporting features.
Cons: Missing the option to choose the exact vendor as was available when NF service was started. Not as much of a con, but more of a preference as I know most of the vendors used in various trades.
Overall: NetFacilities is a real solution for those of us who for years, have had to rely on lower end or internally designed "Maintenance Service Request" systems that always lack the robust features the make NetFacilities a win win solution for our company and our service providers. Knowing the customers needs will provide them with the quality solutions they need. NetFacilities gets this.
Tremendous Software for Asset Management
Likely Extremely
Pros: The software is really intuitive. Our staff relies on technology for nearly every facet of our business and NetFacilities fit right in to our processes.
Overall: NetFacilities is a really powerful tool for asset management. We originally signed up for this service to utilize it as a work order management tool for our company, but gradually began using the other features. With the amount of tradeshows that we handle, we began implementing the asset management functionality to keep track of our inventory and equipment and now I couldn't imagine still using our old system.
Vendor Response
by NetFacilities on December 21, 2016
Thank you Evan for the review. Have a Happy Holidays
Likely Extremely
Pros: Easy to use and navigate , very user friendly.
Cons: Sometimes other employees have trouble putting orders in the correct place.
Overall: Easy to do maintenance related work. Very organized and easy to fill in.
Good Value from a long term customer
Likely Extremely
Pros: I appreciate the flexibility and ease of use of the product.
Cons: I love to see more improvements added more quickly or the ability to specialize more to our specific needs
Love it
Likely Extremely
Pros: how quickly it communicates with the main department that fixes our stuff.
Cons: There are many interfaces prefer to keep it simple
Overall: Works well when we need things repaired and quickly
Great program for big & small facilities departments
Comments: NetFacilities is a little touch and go at first and is not totally customizable but works very well for most. I recommend it for all who want a need/want detailed information on their work orders and reports. There are many facets of the program that will pertain to and enhance one's workflow.
There are some good attributes and one of the best features is being mobile friendly! a great asset for staff who carry cell phones - the work is sent directly to them 24/7. The reports are a little quirky at first but easily navigable and output can be done several ways ie: excel, pdf, etc.
Support is good, the response is within normal time and they make it a point to keep you abreast of progress in fixing the problem you are experiencing.
Overall it is a good program and is worth the time and money to use and acclimate your staff to fast response and a better functioning department.
Likely Extremely
Pros: You are able to use it on your phone which makes it easy to receive new work orders while out in the field.
Cons: It has many issues. It will kick you out and not let you into the site for hours. There is no way to split categories for a work order with multiple requests.
Likely Extremely
Pros: works fast and effective and easy to use
Cons: not many cons this software works great
Overall: awesome always am able to fine what i need
Easy Software to Use
Likely Extremely
Pros: The ease of putting Work Orders in and processing them
Cons: The delay time it takes to open Work Orders when Editing
Satisfied, but not loving the program. Needs to be a more user friendly, as well as tech support.
Likely Extremely
Pros: Versatile,
Cons: -System will kick you out during work order generation. Have to generate another WO and retype.
Program should have an auto save feature.
- Allow user to check boxes (i.e - mass update, filing closed WO, etc. in multiple pages before submitting changes
Overall: PM tracking
Excellent Facilities Management Software
Likely Extremely
Pros: The software has helped us organize and track our Facilities Operations from work orders to staff to contractors!
Cons: That we did not implement it sooner. This is not a software issue of course.
Overall: We have been able to create, review and provide reports for work orders and time spent on them, as well has hold staff and contractors 100% accountable for assignments and completion of them. Sr. Management is pleased with the system so far.
Great Service!!
Likely Extremely
Comments: I never had any problems when I needed any assistance, always friendly and quick to solve any that may arise
Introduction to Netfacilities was very rewarding
Likely Extremely
Pros: Using this software cut out a lot of paperwork since everything is electronically
Cons: The least I like about the software is when there's glitches in the program, but that is to be expected with a new software
Overall: With Netfacilities we use this for our work orders for our six locations, use the key control features and looking into other features we can use in the future. I enjoy using it as the tech support offered
Review of Netfacilities
Pros: Easy to use and very compatible for our company. Audit trail is by far the best feature. Also being able to look back in your history to locate past work orders to see what you have accomplished is a major plus.
Cons: When printing a workorder from a cell phone, the system prints two pages instead of one. That might not be an actual Netfacilities issue. Also, would enjoy a little color to the background. I also would like to look up the history by symptoms/task.
Overall: I would recommend this system to any company or government system that has a maintenance department. The ability to send, receive, and track work order progress makes communication and managing and our property much easier.
Pacific Seafood Kodiak AK
Likely Extremely
Pros: The format is very easy to understand and easy to access. It's all done from the front page, and the operations part can be done from two pages. There's no drilling down to drill down again. Our trainer was very knowledgeable and patient.
Cons: The part that is always hard is filling out the vendor and inventory sections. This is true with all MMSs. But someone has to do it, and this one was easier than the other three that I have had experience with. If I had to do it again, I would probably pay the vendor to do that for me.
Recommendations to other buyers: Compare this to other systems, and the difference is really obvious that this is the best system.
Asset management
Pros: *Cost effective, extremely mobile and no host software to install, good for us that are always on the move.
*Asset management is made very useful, efficient and will adapt to different types of assets. Imagination is the limit.
*Time effective support as pre-recorded or live training for staff.
Cons: * Cannot determine or report on the total value of assets for a site or for an entity for finantial purposes.
Overall: This work order web-based solution is easy to use, Implementation is fast and easy
and will supply the needs for today web-based mobile environment.
It will let you have a handle on assets, consumable inventory, work orders & sites simultaneously.
Great Way To Manage Facilities!
Likely Extremely
Pros: What I like most is that it is easy to use.
Cons: I haven't found any cons yet. It's working as expected.
Overall: I'm satisfied with NetFacilities.
New Customer
Likely Extremely
Pros: Ease of use the App helps tremendously. The software's preventive maintenance is wonderful
Cons: Noted nothing as of yet still new to the software. We did have a little trouble setting up inventory but called the help desk and they walked us through it.
we have been utilizing this product for approximately 4 years to track assets and maintenance.
Comments: although this program is designed for building and grounds maintenance, we have chosen to utilize it for tracking assets and maintenance for water and wastewater utilities. it is a work in progress to bring a utility on line but our experience has been very positive. we have worked with one representative since we began using this product and he has been very attentive to our needs and always keeps an open mind when adapting the program.
we look forward to continued use and expanding the use of the program's capabilities as it applies to our industry. I would recommend this product to any other utility.
A great, easy-to-use facilities maintenance tool.
Likely Extremely
Pros: The product is solid and intuitive. NetFacilities has always been sensitive to user needs and has continued to update and improve the app.
Cons: There's no tool to isolate a specific group of properties in order to see any requests that are input for any particular property (facility/office) in that group. This may be available for a high level administrator but not for a standard level property manager account.
Recommendations to other buyers: Look for features that can assist you with tasks more specific for your facilities needs.
Quality program for a reasonable price with amazing customer service!
Comments: We had high expectations moving from the program we were previously with to one that could meet all of our needs. Right from the beginning we were blown away with the customer service; help was always just a quick phone call away. The program it's self has not disappointed and has been able to accommodate everything we need in a work order system. There are a ton of options out there but we are very happy we went with Net Facilities and would highly recommend it to anyone!
Vendor Response
by NetFacilities on November 18, 2015
Thank you Hope for the kinds words and your business.
NetFacilities is easy!
Likely Extremely
Pros: It is very simple to submit a work order
Cons: The amount of features seem to somewhat slow down the website at times
Overall: Overall, I am satisfied with NetFacilities
overall good system
Comments: Pros - great customer service (Jessica Salazar) always there with all the answers.
Cons - Too many steps to follow. Dashboard and Overview pages could be simplified for easier navigation. All lettering looks far to small making it confusing for our employees, could possibly use different color tabs for navigating.....
thank you for the all the help...
Vendor Response
by NetFacilities on October 14, 2015
Luis, We appreciate your fair assessment of NetFacilities. We look towards the future to work on the items you have pointed out.
Administrative Services Maintenance Department
Pros: Easy to set up and edit information
User friendly and requires little training
Allows for more efficient, effective scheduling
Knowledgeable, accessible support staff
Affords accurate, fast management of time, assets and inventory.
Cons: Asset entry is a slow process when you have several assets from various sites to enter.
Overall: Would recommend NetFacilities to any organization that needs to manage their assets, inventory, staff schedules and monitor their service and revenue for servies.
The software could be challenging without proper training.
Comments: Netfacilities was a learning curb for me but I was blessed to have Patricia Ramirez who suggested online training and she was gracious and patience and was able to learn and perform all the tasks my company was requesting. I am not a fast learner and had to ask Patty on occasions to repeat certain procedures, which she did. Now that I have crossed trained my people I realize I was asking Patty to slow down to a crawl!! She is the reason we never considered leaving Netfacilities.
Comments: The support team especially Patty is outstanding. When I have a question or need assistance, I can always count on her support. I would recommend before starting make sure you have your assets/ services/ misc. items clearly marked. As we became more familiar, we learned that we would need to regroup some services to use all the great tools of the system.
I would recommend walking through the process with an expert vs. thinking this is simple and we can do it ourselves
Likely Extremely
Pros: Simple and pretty easy to navigate and organizes everything
Cons: opens new tab with every click, needs push notifications
Great Customer Service
Comments: Pros: I like that I can cut and paste items that are repetitive saving me lots of time. I like that the Reps get back to you in a timely manner when a query is made or if you have some difficulty with a feature.
Cons: I would like to be able to choose more than one assignee at a time and would like an easier transition b/t pages when creating or editing a work order.
Vendor Response
by NetFacilities on December 01, 2015
Laura we appreciate your Review and your Business. Thank You.
Exceptional Customer Service
Likely Extremely
Comments: Well informed customer service representatives! When calling the NetFacility support line there has never been a representative that has not been able to answer our questions with the details necessary for clarification. They even go a step further by offering scheduled training. Their friendly and patient demeanor is well received and appreciated. As always, thank you!
Works Well For Utilities
Pros: We have been very pleased with being able to dispatch work requests from a central call center. Our maintenance users find the system to be operate which has been the draw back of so many PM programs.
Cons: Our hope is that some of the Work Order field titles will be changeable in future versions.
Overall: Shawn, Patty, and the staff are great to work with and we would definitely recommend Net Facilities to other companies.
User Friendly, lots of options, all documents in one.
Comments: The software is great and the support is even better, I've been working with Tony Gravett,
He is always available to help me out, Tony provides a detailed step by step process which really makes it easy to learn, He's patient and detail oriented. He's a great assett to Net Facilities.
Vendor Response
by NetFacilities on March 07, 2016
Robert we appreciate the Review and enjoy working with you and your team.
110% positive from inception through execution
Comments: Pros
It's web based, intuitive, easy to navigate, comes with great support.
we didn't find it sooner.
additionally the staff including Tony and Greg were more than helpful and responsive to our specific needs. you're staff is "over the top" thank you all for a great product and experience
Vendor Response
by NetFacilities on November 02, 2015
Thank you Todd for the review. We appreciate your business.
Work Order Training
Comments: Patty continues to be such an asset in training me and our dept. with implementing this new Net Facilities program here at Fairlane. We are learning so much and understand the details due to Patty and her staff's outstanding training services.
Vendor Response
by NetFacilities on February 29, 2016
Thank you Mary Beth for the kind words. We look forward to continuing to support you and your team
Program Associate, WCGRH-Engineering Department
Comments: I am loving the new work order system that was provide by NetFacilities, training with Patricia Ramirez made the transition smoothly for our campus. It was as easy as putting the information on a spreadsheet as requested, and the data was quickly uploaded into the maintenance work order system. Once that was done off we went with the program. Thank you all.
NetFacilities Review
Likely Extremely
Pros: It's user-friendly, and they have great support services.
Cons: Sometimes, it's difficult to search for old work orders, but support services are available for assistance.
Recommendations to other buyers: Hire employees with great customer service and who are familiar with the product that they are selling.
Project Manager in starting Springstone Inc on Net Facilities
Comments: A great deal of work in starting up, due to the amount of material in the given time frame to reach our goals. Shawn and Jessica are both very helpful and responsive in the process of starting up Springstone's account. The software is very accessible and easy to use once getting started.
I use this product daily
Likely Extremely
Pros: The product is awesome! I use it on a daily basis to track all the work in my department.
Cons: I wish it had a feature to track incoming invoices for work being done.
Recommendations to other buyers: I would recommend trying it. You will see how easy it is to set up and use.


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text: Newbridge Business Centres – Noida Kanika Phogat • July 18, 2016 July 18, 2016Noida best coworking space noida, coworking space noida, Newbridge Business Centres, shared office space in noida Newbridge Business Centres – Noida: Situated on the 1st & 2nd Floors of INOX TOWERS- a world-class building spanning 1.25 lac square feet. The other occupants of the Building are Arcelor Mittal, INOX Group. With 20,000 Sq ft, the Center here


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|The Mongolian steppe with our ger camp in the background
On the Mongolian steppe you feel like you can see forever!
We spent a couple of nights out on the steppe in a ger. Ger are the traditional round tents that Mongolian nomads live in as they herd livestock across the grassland. Did I mention that there are 41 million head of livestock in Mongolia versus only 3 million people? The horse-to-human ration is 13 to 1!
|Outside our ger
|Inside our ger
|Playing with anklebones!
During the day we took long walks, tried our hand at Mongolian archery, and even threw around a baseball and football that one of the guides brought back from the U.S. last summer. The highlight was a horseback ride from our camp to a Genghis Khan memorial about 5 miles away. Mongolian horses are half-wild, but mine was particularly crazy, and had to be on a short leash the entire time! The memorial is only a few years old and is absolutely huge. We had some great views from the top.