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3 Customer Service Metrics You Can't Ignore
What do the best contact centers and MLB teams have in common? They know how to leverage the right stats to achieve big wins. Whether building lasting customer loyalty or scoring a coveted World Series victory, the best organizations know how the right data drives their ROI.
As Billy Beane, famed GM of the Oakland A's and sabermetrics master, puts it "we've got to use every piece of data and piece of information […] that's our life blood."
However, some data and metrics carry more weight than others. If you want to measure the success of your customer service efforts, these three call center metrics need to be at the heart of your analytics.
First Call Resolution
Your customers do not have much patience for piecemeal resolutions. No matter how complex the issue, consumers want a customer service agent to seamlessly architect a solution from start to finish with no callbacks or escalations. Anyone who has ever waited for a response from a brand's customer service team can attest to that, which is why first call resolution (FCR) is so crucial to healthy customer relationship management. But beyond that, FCR indicates the effectiveness and efficiency of a contact center program.
In fact, FCR is one of the main consumer measurements of a good customer service experience. According to Microsoft's 2018 State of Global Customer Service Report, as many as 36% of U.S. consumers believed FCR is the most important aspect of a good customer service experience and is only second to a knowledgeable customer service agent. From a practical standpoint, this contact center metric can indicate overall customer satisfaction, with SQM Group, a leading customer experience research firm, asserting a 1:1 correspondence between FCR and CSAT improvements.
When you want to measure the effectiveness of the customer experience, go straight to the source. For contact centers, one of the best metrics for measuring consumers' genuine sentiments is through Customer Satisfaction score. Unlike a Net Promoter Score, which is concerned with the overall loyalty to your brand, CSAT surveys your customers directly and measures how they would rate their overall satisfaction with the service they received.
The caveat is that your CSAT scores are only as good as the processes used to obtain them. For CSAT measurements to be a true barometer of customer satisfaction, surveys need to be sent out quickly, to all consumers, and through the most effective channel. According to Contact Center World, one of those channels is SMS, which has a response rate of 25% to 30% compared to IVR which receives 1% to 2% responses at best. However, since not all of your customers are going to be willing to fill out a survey (no matter how brief), you need to make sure you maximize a variety of channels to improve the impact of this call center metric to your business.
Agent Attrition
When ranking the top three call center metrics, other agencies might point to average handle time (AHT) as the third most important KPI. Though AHT is good for gauging workload and forecasts, prioritizing it above all else can make customer service too transactional. And viewing customer interactions as transactions leads to a failure to deliver truly remarkable experiences. In fact, we think measuring the human element of customer service by tracking agent attrition is far more critical. Here's why.
As more and more customer service processes become automated, many resolutions still require the flexibility, responsiveness, and creative thinking that you only get with a human agent. And if the people behind your customer service program are not supported in their ability to resolve issues efficiently and expediently, all other KPIs will suffer. In a way, monitoring agent attrition can be an advanced warning system that notifies you when your other contact center metrics are at risk of dropping.
Moreover, following agent attrition rates is a good reminder to explore what life is like for your customer service agents. Are they overworked? Do they have a sense of purpose? Is the contact center culture designed to empower their strengths? Any customer service program that consistently achieves high contact center KPIs has answered these questions and is willing to work to keep their people – and in turn your customers – happy.
How do you ensure you're making the most of your call center metrics?? Request an ROI calculation and learn the real ROI of leveraging the right metrics.
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A beautiful spacious villa with large 37m2 living room and fireplace. There is a big kitchen 27m2 fully optioned with all organized like a dishwasher. The bathroom has two sinks, toilet, shower and a bath. The two or three bedrooms are spacious (depending on the number of people).
TV and free internet access is also available. A covered terrace of 40m2 overlooking the communal pool and olive grove. The Villa is suitable for maximum 8 persons. More foto's Villa.
This pleasant Chalet in Alentejaans design (45 m2) lies privately in our old olive orchard. All facilities are available : bathroom with shower, toilet, living room with kitchen , one bedroom with a double bed and a bunkbed devided by a wall.
This chalet also has a large covered terrace. Besides that, you can use the private swimmingpool. Airconditioning is available on request. The Chalet is suitable for maximum 4 persons. More photos Chalet

subset: commoncrawl


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HOURS: M-F 8:00-12:00 Saturday & Sunday: By Appointment
FULL BOX LUNCH: Sandwich, 2 Salads, Chips and Cookies. $10.95
LARGE LITE BOX: Whole Sandwich, 1 Salad, Chips, 1 Cookie $9.95
LITE BOX: Half Sandwich, 1 Salad, 1 Cookie and Chips. $8.95
SANDWICH: Available ala carte. $6.95
*BARNYARD: Sliced turkey, ham & roast beef w/secret sauce, lettuce, & pickle.
*HOLY COW: Sliced roast beef w/secret sauce, lettuce, and pickle.
*TURKEY LURKEY: Sliced Turkey w/secret sauce, lettuce, and pickle.
*WILD BOAR: Shaved ham w/secret sauce, lettuce, and pickle.
*CHICKEN ON THE LOOSE: "Karen's Own" gourmet chicken salad.
*VEGGIE WEGGIE: Tomato, mushrooms, green pepper, avocado, olives, pickles and provolone cheese.
SALADS- Potato Salad, Pasta Salad,
SWEET SALADS- Sweet Cream Grapes, 5 Cup Ambrosia
HOMEMADE COOKIES- Chocolate Chip & "Monster"
CHIPS- Salt & Pepper Chips
Orders of less than 10 boxes will require pick-up or delivery charge.
For more information:
Email: email@example.com
Custom Web Site Design & Ecommerce
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text: mtls2005 13,459 #1426 Posted August 2 I enjoyed Cursed S01 quite a bit. Great take on the Arthurian legends. Also loved Warrior Nun S01. Binged Umbrella Academy Season 2, maybe the best thing I've seen recently. Soundtrack is simply astounding. Watched both Seasons of "L.A.'s Finest", really enjoyed it. Jessica Alba and Gabrielle Union crush it. Briarpatch S01 was great. Enjoying Condor S02, Doom Patrol S02. Finally watched Tin Star: S01 great, S02 meh. Watching The Alienist S02, good so far, loved the books. Also watching Yellowstone S03. Share this post Link to post Share on other sites


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DURHAM — The University of New Hampshire has removed from its website a "bias-free language guide" that warned against using the word "American" because it fails to recognize South America.
The guide was developed in 2013 by several advocacy groups whose members are appointed by the university president. It was mentioned in an annual report submitted by at least one of those groups in 2014, but the university said administrators did not know about it until this week, when it was criticized in the media.
On Wednesday, President Mark Huddleston said the guide was not campus policy and that he was offended by many of its entries. On Thursday, he ordered a review of the university's online posting policies.
The university issued a statement saying he was "surprised and unhappy" to learn that there are no rules for making it clear which of the university's 1 million web pages include official policies and which feature content that reflects the opinion of community members.
It suggested replacements for common terms, such as "person of material wealth" instead of rich and "person who lacks advantages that others have" instead of poor.
Until Thursday, the guide was posted on a university website detailing its efforts to create an inclusive, diverse and equitable community. The authors said it was meant to encourage critical thinking about language.
"The president fully supports efforts to encourage inclusivity and diversity on our campuses," the university said Thursday. "He does not believe the guide was in any way helpful in achieving those goals. Speech guides or codes have no place at any American university.


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Pharmos Natur Green Luxury - Skin-rejuvenating active ingredients tone up the skin in a highly effective way.
Pharmos Natur Green Luxury - Detoxifying, cleansing treatment.
Pharmos Natur Green Luxury - Balancing and regenerating treatment for impure, large-pored skin or for those who want a deep cleansing.
Lovely hands & feet – Odorant hand bath for splendid hands with peeling, nail care, poultice and hand massage.
Lovely hands & feet – Give your feet some time off. Carefree package for your feet with bath, peeling, poultice and massage.
Lovely hands & feet – Do your legs feel swollen and heavy? Discover this decongestant treatment with a special drainage technique and wraps soaked in ice lotion. A true blessing!


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Anyhooooooooooooooooooooooooooo, not related to what I'm saying here. Today we ate Vietnamese food. One of the best treats in Brisbane (and Australia generally) is that you get authentic cuisines. In Singapore, many food we eat are altered to suit the local tastebuds. Besides, if you want to go for the exotic, be prepared to pay the exotic prices too. Australia offers excellent food choices at reasonable prices, although the shops may hold back on the spiciness. I don't think I have ever seen or tried Vietnamese food in Singapore. Have you?
Do you know they sell 火车 (train) noodles for Vietnamese cuisine?
You can choose from the "Special Train Noodles" or the "Train Beef Noodles".
I was more conservative and chose the normal beef noodles, or Pho Tai. But the menu stated that the beef will be served rare. RARE, RARE?!?!?! BLOODY BEEF??!!
As I waited anxiously for moo moo to be served, they gave us a plate of grass.
Were we supposed to eat this with a squeeze of lemon? Raw vegetables are not very nice, especially bean sprouts.
Luckily, we had ordered an entree to "deng ju" (soothe the raging hunger).
Rice rolls with prawns and pork! Very nice!!! OOoooOoOooOoooOOOOoooOOOoO!!!
Not very good for minimising hunger because you just get hungrier after the sweet, minty rolls. Oh my! WHERE IS MY FOOD?!?!?!
It's here! It's here! Without blood too! Just a little pink! Pink and thin!!! WOoOoOoOoO!!!
Need to make use of the grass you saw earlier ok!
As a Singaporean, you must add all the available chilli in the shop. Do not be afraid to ask for more!!! TOURIST MENTALITY!!!
* I REALLY, REALLY knew all about how to use the sweet basil and bean sprouts. I'm just pretending for comic effect. Serious.


text: The Big Give is a yearly fundraising effort open to nonprofits through the Monterey County Weekly Newspaper. These marketing solutions included eMail marketing, a landing page, and printed postcard. My concepting efforts for Dance Kids' Big Idea included writing the copy as well as designing the visuals. The concept was designed into eblasts, website assets, and social media graphics. Production efforts included sorting through tons of images to find the best candidates to represent Dance Kids, plus photoshopping unique backgrounds to work with the theme.


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Chapter 38: Negotiations (2)
Allying with the Zhu Clan to deal with the Sand Race wasn't something that Su Chen had come up with on a whim. He had planned for this a long time ago.
From the very beginning, Su Chen was suspicious of whether the Zhu Clan had successfully tricked Pall. This was easy to determine after examining Culler's reactions and decision-making abilities; he had been way too easy to trick.
If Pall trusted him to keep watch over the castle while he was gone, then Su Chen didn't believe that Culler would be a person who was all brawn and no brain. The only reason he would act like that was if he had been purposefully instructed to act like an idiot.
This also meant that Pall was likely close by.
However, according to Su Chen's initial plan, the Immortal Temple would wait to make a move after Pall appeared. The Zhu Clan would fight with Pall first before the Immortal Temple would swoop in to reap the rewards.
However, in the end he had exposed himself while trying to deal with the Darkness Demon, forcing Shi Mingfeng and the others to reveal themselves and save him.
As such, the plan needed to be modified from swooping in at the end like an oriole to allying together to fight.
When Zhu Baiyu heard what Su Chen said, he squinted his eyes. "Ally with you guys? What a joke!"
Su Chen said indifferently, "You will agree in the end."
"Why? Just Pall isn't enough to scare us!" Zhu Xianyao laughed coldly.
"What about You Tianyang? Don't forget that he's still in my hands," Su Chen replied.
Upon hearing that name, everyone was temporarily rendered speechless.
Shi Mingfeng said, "Even though the Zhu Clan and the Immortal Temple have some grudges, it isn't anything that can't be dealt with. In the end, all we are fighting for are some material benefits. Those Sand Race individuals are of a different tribe. When faced against these foreign tribes, we should team up against them."
Ba Lieyuan frowned. "Don't try and intimidate us with just that. I would rather the secret stashes fall into a foreign tribe's hands than into the Immortal Temple's hands.
"Ba Lieyuan, don't try and play this game with me. The Immortal Temple has no grudges with the You Clan. You should be a bit quieter for the sake of your clan's Young Master." Shi Mingfeng was instantly able to see through Ba Lieyuan's harsh pretense.
Ba Lieyuan immediately shut his mouth.
Su Chen said, "I can promise you that, as long as we team up right now to deal with Pall, I will immediately let You Tianyang go once this whole ordeal is over."
"We don't even know who you are. Why should we believe your words?" Zhao Jingwen laughed coldly.
"That's right. If you want us to believe in you, you should at least reveal your real appearance, right?" Zhu Baiyu said.
"That......" Su Chen hesitated, then said with a bitter smile, "For the sake of a pleasant cooperation, I feel like it would be better if I didn't reveal my true appearance."
What did that mean?
Everyone was immediately stunned.
Zhu Xianyao's gaze grew more focused. "It sounds like he has a blood debt with my Zhu Clan."
Everyone was enlightened and realized why the opponent wasn't willing to reveal his true appearance.
However, the Zhu Clan and the Immortal Temple had fought many times, and there were quite a few such blood debts on both sides. Even though they couldn't think of an expert that specialized in consciousness power that had killed many Zhu Clan members, the fact that they assumed Su Chen was someone from the Immortal Temple meant that nobody even considered Su Chen as a possibility.
Zhu Baiyu coldly harrumphed. "I also have the blood of a few Immortal Temple lives on my hands, but aren't you still here asking me for peace? If you don't reveal your true appearance, how can I trust you?"
Su Chen immediately said, "First of all, I'm not suing for peace. This is a negotiation. Second of all, the reason I am not revealing my true appearance is because I want the negotiations to go smoothly. The Immortal Temple has a lot of tolerance, and we can overlook the fact that you have killed our members before, but that doesn't mean that the Bloodline Nobility Clans will also be so generous. Third of all, if you don't trust me, then you can have the Rain Master vow in my stead with his Origin Energy as a seal. After this battle, I will definitely release a complete, undamaged You Tianyang back to you."
Su Chen's words were extremely thorough, rendering everyone speechless for some time.
As she pondered it over, Zhu Xianyao asked, "Then what about Kapius's secret stores? How will we divide those up?"
She originally thought that Su Chen was going to come up with some way of distributing them, but instead he said without hesitation, "They'll belong to us."
Everyone from the Zhu Clan was simultaneously enraged.
Su Chen said, "Young Miss Zhu, you want Kapius's secret stores because you want to regain your memories, right?"
Zhu Xianyao's face reddened. "So you had already impersonated him all the way back then."
Zhu Xianyao had told Su Chen the reason that she wanted to find Kapius's secret stores after the assassination attempt. Now that Su Chen said it out loud, she naturally knew that Su Chen had taken You Tianyang's place for quite a long time. In other words, the You Tianyang that she had gradually fallen for wasn't actually You Tianyang. How could this not agitate and distress her?
Su Chen said, "I know of a way to help you remember the truth. If you are willing to leave Kapius's treasure to us, then I can help you remember the truth again."
Shi Mingfeng was totally speechless.
Oh, Su Chen, you sure are shameless.
Everything that happened back then was all because of Su Chen. Naturally, he could also resolve the situation.
The key was the words that he used, 'I can help you remember the truth.'
He specifically mentioned the truth but not her memories.
However, that truth would still come out of his mouth. Whatever he said, Zhu Xianyao would have to listen to it!
Exchanging the secret stashes for a story? That was quite an exchange.
Shi Mingfeng quietly gave Su Chen a big thumbs up in his heart.
Even Zhu Xianyao was stunned.
She stared at Su Chen. "You...... will help me rediscover the truth?"
"Yes! Even though I cannot reveal my face, I can at least have the Rain Master testify on my behalf. If I don't do as I say, then the Rain Master will cut off his own Origin Energy and accept punishment from the Heavens, a fate worse than death!"
Everyone was rendered speechless for some time.
Don't use other people's lives to make vows so carelessly, okay?
Shi Mingfeng stared at Su Chen. "Brat, are you trying to force me to put my life in your hands? If you don't fulfill your promise, then I'll be the one who ends up in huge trouble."
Origin Energy vows were no small matter. They could be somewhat hit-or-miss.
There were many profound mysteries of the heavens that couldn't be described.
If this vow wasn't fulfilled and was used instead to achieve a certain aim, Shi Mingfeng really might end up in some trouble because of this vow.
The gaze that Shi Mingfeng was giving Su Chen was filled with bitterness.
Su Chen shrugged. "You could always not do it."
Damn your mother!
Shi Mingfeng cursed to himself.
Of course he could choose not to, but that meant that the negotiations would have a hard time proceeding.
And as long as he did make that vow, the Zhu Clan would give up on all of the profits and even help them deal with Pall.
The entire plan had been orchestrated by Shi Mingfeng in the first place. He had no reason to throw it away now by his own hands.
As such, he could only give Su Chen a hard stare. "If you don't fulfill your end of the deal, I'll skin you alive!"
Su Chen said with a slight smile, "You should say that a bit louder. I think that they'd like to hear it as well."
"Get the hell out of here!" Shi Mingfeng aimed a kick at Su Chen, who laughed and dodged easily.
Culler said darkly, "Even if you ally together, you won't be strong enough to defeat Leader!"
"At the very least, you'll be dead before that happens," Su Chen replied.
He raised the blade in his hand and let it fall, directly cutting off Culler's head.
Now that the battle was near, there was no point in leaving this guy alive. He would only be a burden on them.
Even so, everyone was stunned by the decisiveness and ruthlessness of that blade strike.
There wasn't much time, so Shi Mingfeng instantly made the vow.
Only Zhu Xianyao continued to observe Su Chen.
She didn't know why, but she still felt like this person before her was a bit familiar.
Now that he was not pretending to be You Tianyang, Su Chen's way of speaking had returned to normal.
Previous Chapter Next Chapter


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***New for Climate FieldView users!
March 12, 2020
Upcoming Dicamba / Agronomy Training:
The Mill Wheel Tavern - Milledgeville, Illinois
When: Thursday, March 12, 2020
10:00 AM: Registration / Dicamba Certification
12:00 PM: Lunch hosted by Carroll Service
1:00 PM: Agronomy Update
Live Bayer Plus Rewards Registration
Happy Hour to follow - hosted by the Carroll County DEKALB/Asgrow Independent Dealers
February 10, 2020
The Bayer Monmouth Learning Center published their new 2019 research book last week. Click on the below link to check it out:
February 7, 2020
February is a good time to make sure all your monitors, iPads and Apps are ready for planting. Some of you may need to clean up a few maps from harvest or maybe have boundaries on FieldView that need adjusted.
Tanner Dunn (pictured right) is our local Climate FieldView Manager and can fix about anything. This week was a perfect example. Click on the below link to learn why!
Bayer PLUS Rewards - 2020 Rebate Program
Introducing Bayer PLUS Rewards
It's more than just a rewards program. Our broad portfolio of high-performance products is built to help you meet your toughest challenges with more choice, flexibility and simplicity than ever.
There's no need to keep track of paperwork; we do the heavy lifting so you can focus on your operation. Simply choose the products that are right for your farm — and earn rewards on eligible purchases along the way. With Bayer PLUS Rewards, you own the decision, the rewards and how you use them.
That's the advantage of more control in your hands. That's the PLUS!
2019 Carroll County Field Day
Wednesday, September 11, 2019
(Rain or Shine)
Smith Farming Corp.
4330 Center Drive
Milledgeville, IL 61051
Dinner served between
5:00 - 8:00 pm
Featured Topics:
New Corn & Bean Products
2020 Finance Options
Current Agronomic Issues
& More!
Hosted by:
Smith Farming Corp.
Martz-Spear Seed
Community Seeds
Brian Daehler
Sarah Schmidt
August 19, 2019
CRW Beetle populations on traps in soybean fields have risen this past week in the Lanark, Polo, north of Milledgeville, and northeast Sterling areas. The Morrison, Chadwick, southwest of Sterling, Thompson and Franklin Grove areas continue to be low this week.
August 10, 2019
Tar Spot has been popping up again in the Midwest area corn fields. So far, it's presence has been low in this area, but Whiteside and Lee Counties have had positive findings for Tar Spot.
To help combat Tar Spot, a dual mode of action residual fungicide like Delaro has both preventative and curative properties to fight against Tar Spot and other fungal diseases in both corn and soybeans!
July 25, 2019
If you happen to see these corn rootworm traps in area soybean fields, we are currently trapping for Northern and Western CRW Beetles in Whiteside, Carroll, and Lee Counties!
July 15, 2019
Here is a quick video our Technical Agronomist, Jim Donnelly did with us recently covering some of the questions that many growers have been asking recently.
Check it out!
June 18, 2019
DKC58-34 looking great on a customer field!
May 14, 2019
Another plot was planted today! This plot was at the Martz-Spears Farm near Lanark, Illinois. We're finally getting back into the fields after a long stretch of cold, wet weather. We hope planting is going well for the other farmers out there too!
So far, the CRW Beetle populations trapped this past week have been low to non-existent. We will keep you posted on this study!
Congratulation to Flikkema Farms for their 1st Place finish in DSM Dave Minssen's Asgrow contest, winning with Asgrow 100 Bushel per Acre.
Welcome to the #Go100Club Flikkema Farms!
April 15, 2019
We're close to finishing up on seed deliveries for the spring. Weather has been an issue getting seed delivered this year! We hope you've been able to get some field work done. Looking forward to a successful PLANT#19 with you!
April 4, 2019
Treating Asgrow soybeans at Smith Farming Corporation in Milledgeville, Illinois is in full throttle right now!
Soybean treatments include Acceleron, Ilevo, NEMASTRIKE, and TagTeam LCO Biological Inoculants.
DEKALB Agronomist Jim Donnelly talks about Managing Strip-Till Corn Using Starter Fertilizer in this article. A very good read for those using strip-till management!
We had a great time with our customers on a cold, snowy day at the Northern IL DKC, Winter Agronomy & Dicamba Training, that was held at the Mill Wheel Tavern in Milledgeville, on February 12.
Pictured above is Dekalb Agronomist Jim Donnelly (standing at the far, front-right side) presenting the Dicamba training. Jim also talked about tar spot and root worm management for the upcoming 2019 growing season.
A special thank you to Tom Wells and Hud Adams from Bayer who also presented training on Delaro Fungicide and Roundup Ready Xtend.
We truly appreciate you all who were able to join us, and we look forward to a successful 2019 growing season with you!


text: This poem I wrote on my last road trip, a trip which took me from Virginia to California and back again. It is an attempt to encompass many things including: the futility of materialism, the power of a simplistic and minimalistic lifestyle, the strangeness one encounters in life, and the finality of human mortality. Whether … Continue reading A Night of Pain


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Noah's Ark 2-in-1 Floor Puzzle
- Sturdy cardboard construction
- Finish size 28 inches round
- Made in U.S.A.
- Recommended ages 3+
- Spot clean only
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Appearing before Mutare senior magistrate Mrs Sekai Chiundura, Golden Mangwende (42) pleaded guilty to the charges of assaulting and biting his wife, Irene Dzauda. He said his actions were driven by the fact that Dzauda had pulled and crashed his 'balls'.
"Your Worship, I was under the influence of alcohol. I bit her because she had grabbed my privates," he said.
Mrs Chiundura adjourned the matter to Monday, leaving Mangwende to spend the weekend locked up.
When sentence was delivered on Monday, Mrs Chiundura ordered him to pay a fine of $50.
Prosecuting, Mr Cuthbert Bhosha told the court that on September 7, Mangwende went home drunk around 7.30pm and had a misunderstanding with his wife over a phone handset.
Mangwende assaulted his wife accusing her of being a woman of loose morals.
|Woman grabs and crashes hubby's balls
A medical report from Mutare Provincial Hospital was produced as an exhibit.
In an unrelated matter, a Honde Valley woman, Petronella Mheta (20), was assaulted by her husband, Blessing Nyahwema (28), with fists all over her body after confronting him for bringing home another wife.
The court heard that Mheta wanted to know whether the three of them would be sharing the same bedroom, a move that did not go down well with her husband.
Mrs Chiundura slapped Blessing with a $50 fine or 30 days imprisonment.
"Build another bedroom for the new wife if you have decided to stay with two wives and learn to control your temper," said Mrs Chiundura.


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Organization wide insight in IT with BlueDolphin
Do you have enough insight in the coherence of your IT landscape and the way this supports your business? Are you ready for the challenges of the coming years, such as digital transformation, flexible working, innovation of services and cloud transitions?
BlueDolphin enables you to map your landscape in a limited period of time. Applications, servers, business processes and interdependencies are mapped in a matter of days with this innovative system. By assembling information from multiple already existing sources such as TOPdesk, Active Directory and your employees, BlueDolphin is able to combine the information already existent in your organization to a coherent, complete model of what your business does and how IT supports this. This way you can visualize the impact of changes in a flash. You van generate management information for identifying and realizing savings and improvements in your IT landscape automatically.
BlueDolphin gives you the opportunity to gain and hold organization wide insight and grip on the IT landscape while reducing complexity. With the obtained insight you can immediately start improving in the fields of impact analysis, application rationalization and consolidation, master data management (MDM), configuration management, cloud assessments and more.
Benefits of BlueDolphin's IT Landscape
- Gain and hold organization wide insight and grip on the IT landscape
- Reduce complexity
- Start improving Quickly


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Friends and family
Proverbs 17: Friends love through all kinds of weather, and families stick together in all kinds of trouble.
I've lived long enough to know that "all kinds of trouble" comes to every life. Sooner or later its each person's turn to face disappointment and be let down by people and circumstances or be betrayed by their own humanity. At such times it becomes easier to see what and who matters the most to us. I'm thankful today for family of both the "blood line" and the "relationship" variety. There's power in positive relationships. Even when we're at the end of ourselves, we can draw strength from those dear ones who stand with us. I'm reminded today that, first, I need to appreciate precious friends and family and not take them for granted even though they love me enough that I could probably get away with it. Also, I remember that I'm privileged to be such a friend to some. It's an honor, but it's also a responsibility that I must take seriously no matter what the "weather."
Take Away: Thank the Lord for friends and family and, thank the Lord for the privilege of being friend and family to others.
Devotional on Proverbs
Friends and family


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It seems the list of new applicants for the team India coach is not going to end soon. After Ravi Shastri made a late application for the job and we thought he is the frontrunner, we learn that former Indian pacer Venkatesh Prasad has also applied for the same portfolio. It is surprising as there is a new name everyday now. This after Anil Kumble-Virat Kohli split and the former stepped down as the coach of the Indian team on the 20th of June. Prasad has prior experience of coaching which will keep him in good stead. Prasad, who played 33 Tests and 162 ODIs in the 90s, is set to finish his three-year term as the junior India chief selector in September this year.
According to TOI, a BCCI official spoke and said, "They came to know about the problem only after the IPL final in Hyderabad last month, by which time it was too late to do anything except ask the CAC to pitch in.
"It is, however, mysterious that CoA head Vinod Rai didn't attend the meeting after the Champions Trophy final between Virat Kohli and Anil Kumble, which turned out to be unpleasant in the end. If the CoA was more proactive, Kumble wouldn't have been insulted by the captain in front of three top Board officials. He felt let down after the episode."
"If it was done to suit Shastri, it won't go down well with Viru, who, we must remember, was asked to apply in the first place. Neither will he be pleased about Sachin Tendulkar's reported request to Shastri to apply for the job," concluded the official.
Watch: Relive Prasad at his very best.
What works for Prasad?
He is a veteran and has been in this circuit and has seen how the Indian team goes about their business. Prasad has worked with the Indian team in the past hence knows the language and the culture. He has also had experience of coaching junior teams, which would work in his favour.
That EPIC face-off!


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Event Date
Join fellow Aggies and friends on Saturday, March 23. The volunteer docents who dedicate their time to the Lodi Lake Nature Area and your San Joaquin Valley Alumni are inviting you to take a walk and explore the plants and wildlife that live in and around the lake. Tours will begin at the Discovery Center and continue along the edge of the lake. Alumni, family and friends of all ages are welcome to come and experience the sights and sounds.
Hot chocolate, coffee and bagels will be provided.
Parking fees are $4 for Lodi residents and $5 for non-residents, but parking on Turner Road is free.
Saturday, March 23
9 - 11:30 a.m.
$5 per person
Free for children (10 and under)
Lodi Lake Nature Area - Discovery Center
1101 W. Turner Rd.
Lodi, CA 95240
To help with the tour, please register by Friday, March 15. Online registration is now closed.
For any questions about this event, please contact Joel Carignan '00.


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When you think of late night eats, you think of different staples depending on where you are roaming (or drinking) in the city. If you are in downtown Montreal, you go to Boustan on Crescent Street for their Creation Sandwich. If you find yourself stumbling out of a club on Saint-Laurent at 3:00am, you either get two dollar noodles at Chez Mein or a slice at Madonna Pizza. If you're near Chinatown, you go to Maison VIP for authentic Chinese food in the wee hours of the morning. And everyone knows the 24 hours spots for all-day-and-all-night treats, like La Banquise for a late night/early morning poutine, or St-Viateur Bagel for Montreal's best bagels. We can't forget about Paulo and Suzanne's, Jarry Smoked Meat, and Chenoy's which are 24 hour delis for those who live a bit farther from downtown.
But what if what you're craving are gourmet late night eats? The Divas made a list of late night eateries that meet our exceptionally high standards for delicious food that's more than just greasy fuel for your belly. For a restaurant to qualify as a late night eatery in this guide, their kitchen has to be open past midnight.
Le Chien Fumant
Le Chien Fumant is popular amongst those who work in restaurants. They often go there to eat after their shifts when not much else is open. Their charcuterie platter is to die for; their meats are all cured in-house. Located in the Plateau, Le Chien Fumant has a chalkboard menu that changes frequently. You can find interesting dishes like tripe (for adventurous foodies) or some classics like their calmars Chinatown where calamari is tossed in a sweet and sour Asiatic sauce. Le Chien Fumant's kitchen is open until 2:00am from Tuesday to Sunday.
4710 Rue de Lanaudière, Montréal, QC H2J 3P7
(514) 524-2444
Imadake is a Japanese izakaya located in downtown Montreal. Our favourite dishes include their deep fried chicken skin, their fried goat cheese, and their takoyaki (octopus balls) – delish! We're also staunch supporters of Imadake's sake bombs. Their bar is open until 3:00am but their kitchen is open until 1:00am on Friday and Saturday. Some dishes, like their ramen, are only available until 11:00pm. But don't worry, Imadake warns you of the last call for ramen: they're splendid like that.
4006 Rue Ste-Catherine O, Westmount, QC H3Z 1P2
(514) 931-8833
L'Express is a Montreal institution and classic Parisian bistro located in the Plateau. Their steak tartare is to die for as is their croque monsieur. They also offer a dessert menu that will have you swooning. Their homemade ravioli in a mushroom sauce is exquisite and their hanger steak with shallot butter is a classic. They also have mouth-watering weekly specials that are always s a treat. The kitchen is open from Monday to Saturday until 2:00am and on Sunday until 1:00am. When The Divas think of gourmet late night eats, we run to L'Express.
3927 Rue Saint-Denis, Montréal, QC H2W 2M4
(514) 845-5333
L'Assommoir is known for its vibrant nightlife and cocktails. With two locations in Outremont and Old Montreal, it has a fun menu with varied tartares and other tapas that go perfectly with one of their signature cocktails. L'Assommoir on Bernard is open until 1:00am from Wednesday to Thursday, and until 2:00am on Friday and Saturday. L'Assommoir on Notre Dame is open until 2:00am from Sunday through Wednesday, and until 3:00am between Thursday and Saturday.
211 Rue Notre-Dame Ouest, Montréal, QC H2Y 1T4
(514) 272-0777
112 Rue Bernard O, Montréal, QC H2T 2K1
(514) 272-0777
We've always had a lot love for L'Orignal in Old Montreal. But when they introduced their late night menu, we rejoiced. The kitchen is open until 2:30am on Friday and Saturday with an ever changing after midnight late night menu. Some of their classics include a gourmet poutine and grilled cheese. We recommend that you try L'Orignal's maple sriracha chicken wings that you can have with cocktails all night long.
479 Rue Saint Alexis, Montréal, QC H2Y 2N7
(514) 303-0479
Mimi La Nuit
Mimi La Nuit may be a newcomer to Old Montreal, but it's already a hot spot brought to us by Jeff Stinco from Simple Plan. This place is both a bar and a restaurant, perfect for someone who wants to get a drink or grab a bite. The melon, tomato, olive, and ricotta salad is very refreshing, and the blackened chicken is absolutely splendid. Mimi La Nuit's kitchen is open late until 2:00am from Thursday to Saturday.
22 Rue Saint Paul Est, Montréal, QC H2Y 2A6
(514) 507-5449
Big in Japan Restaurant
Big in Japan Restaurant is truly committed to late night eats. Their kitchen is open until 3:00am, 7 days a week. It's the perfect spot if you're feeling peckish and you're roaming about the Plateau at odd hours of the night. We adore their BBQ pork steam buns and we would kill for their okonomiyaki which is a pork pancake topped with a shrimp salad. Another house specialty is their tuna tataki which is served with a refreshing tomato, feta, and caper salad. Big in Japan Restaurant never disappoints.
3723 Boul St-Laurent, Montréal, QC H2X 2V7
(514) 847-2222
Buvette Chez Simone
Buvette Chez Simone is a wine bar with the perfect accompaniments like cheese, charcuterie, and other small plates for sharing. We recommend their mushroom vol-au-vent for a real treat. They are located on Parc Avenue in Outremont and they are always busy, especially when their terrace opens in the summer. Buvette Chez Simone's kitchen closes at 1:00am from Thursday to Saturday with a reduced menu available after midnight.
4869 Av du Parc, Montréal, QC H2V 4E7
(514) 750-6577
Café Milano
Heading to Saint-Leonard is a bit of a trek for a sandwich (or a sangwidge), but Café Milano's paninis are well-worth it. Open 24 hours a day, 7 days a week, this Italian café is known for their sausage and veal cutlet paninis stuffed with marinated Italian eggplants, caramelized onions, and spicy peppers. Italians really do it best! Café Milano's espresso is perfection and if you want dessert, we strongly recommend their cannolis.
5188 Rue Jarry Est, Saint-Léonard, QC H1R 1Y4
(514) 328-0561
Dirty Dogs
Dirty Dogs is all about hot-dogs, which in fact sounds more like junk food than gourmet eats, but wait! Their Maurice Richard Dog has a bourbon and vanilla sausage with pan-seared foie gras and aged cheddar. When you find duck fat fries and homemade mac n' cheese on a menu, how can you go wrong? Dirty Dogs is in the Plateau and is open until 4:00am on Friday and Saturday. Who knew that hot-dogs could be high end? Only in Montreal.
25 Avenue du Mont-Royal Est, Montréal, QC H2T 1R4
(514) 508-3647
Bevo Bar + Pizzeria
Pizza is synonymous with late night eats in Montreal. But what if you could have really good Italian pizza instead of junky pizza? We say, yes please to that! If you're in Old Montreal, head to Bevo Bar + Pizzeria for tons of different pizzas like their Bosco Pizza with roasted mushrooms and sliced truffles, or their Nutella Pizza for dessert. With a late night menu available after midnight, Bevo Bar + Pizzeria has a stocked bar with a DJ and wood-fired pizza until 2:00am from Thursday to Saturday.
410 Rue Saint Vincent, Montréal, QC H2Y 3A5
(514) 861-5039
If you're in the Plateau and want something different, try Icehouse. They are a tex-mex restaurant with an amazing terrace in the summer. Their crab nachos are packed full of ingredients and they are the best nachos in the city. Their deep-fried chicken taco is sinfully good and their dirty steak burrito makes our loins burn. Wash it all down with their bourbon lemonade and you'll fall in love with this tiny restaurant. Icehouse is open until 1:30am on Friday and Saturday. They don't take reservations, but if you go fairly late you're sure to get a table quickly.
51 Rue Roy E, Montréal, QC H2W 2S3
(514) 439-6691
L'Atelier d'Argentine
L'Atelier d'Argentine is an Argentinian restaurant in Old Montreal that specializes in different steaks with chimichurri sauce. Their mouth-watering side dishes include carrots poached in garlic butter, as well as a pumpkin purée with bacon. Their empanadas and crudo are other South American treats for which they are known. L'Atelier d'Argentine's kitchen is open from Wednesday to Saturday until 1:00am. The atmosphere is very relaxed with a lounge DJ and bongo drum performer on the weekend.
355 Rue Marguerite d'Youville, Montréal, QC H2Y 2C4
(514) 287-3362
We said that we wouldn't put delis on this list because it was all about gourmet eats but Schwartz's, open since 1928, is a Montreal institution. Located on Boulevard Saint-Laurent in the Plateau, this deli specializes in the city's best Hebraic smoked meat. Whether you're getting a sandwich or a plate, you have to enjoy your smoked meat with fries, coleslaw, a sour pickle, and cherry cola. This is in the Diva handbook! Patrons line up just to get a coveted seat in this small establishment. Schwartz's is open until 12:30am from Sunday to Thursday, until 1:30am on Friday, and until 2:30am on Saturday.
3895 Saint-Laurent Boulevard, Montreal, QC H2W 1X9
(514) 842-4813


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It is a common thing to adopt practices as we go through life without stopping to question their validity or neglecting to see if God is really pleased with them. Reading one's horoscope is such a practice. A large number of people who identify themselves as Christian think it's completely harmless to go online or read the newspaper looking for what their horoscope says is in store for them. Some also have no problem with going to an astrologer or psychic to map out a chart for them based on the zodiac sign they were born under. But God makes it clear in the Bible he is against such practices.
Each astrological sign in the zodiac is associated with an evil spirit masquerading as an angel of light. These fallen angels may be called spirit guides or starships. Since they are "familiar spirits," as the Bible calls them, they may be familiar with how a person thinks or acts or who their family members are (including their ancestors) so some of what they say may have a grain of truth in it, but ultimately their "readings" are intricate lies to turn a person away from the one true God. Here's what God says about worshiping the celestial bodies and observing astrology:
If there arise among you a prophet, or a dreamer of dreams, and giveth thee a sign or a wonder,
2 And the sign or the wonder come to pass, whereof he spake unto thee, saying, Let us go after other gods, which thou hast not known, and let us serve them;
3 Thou shalt not hearken unto the words of that prophet, or that dreamer of dreams: for the Lord your God proveth you, to know whether ye love the Lord your God with all your heart and with all your soul.
4 Ye shall walk after the Lord your God, and fear him, and keep his commandments, and obey his voice, and ye shall serve him, and cleave unto him.
5 And that prophet, or that dreamer of dreams, shall be put to death; because he hath spoken to turn you away from the Lord your God, which brought you out of the land of Egypt, and redeemed you out of the house of bondage, to thrust thee out of the way which the Lord thy God commanded thee to walk in. So shalt thou put the evil away from the midst of thee. Deuteronomy 13
10 There shall not be found among you any one that maketh his son or his daughter to pass through the fire, or that useth divination, or an observer of times, or an enchanter, or a witch.
11 Or a charmer, or a consulter with familiar spirits, or a wizard, or a necromancer.
12 For all that do these things are an abomination unto the Lord: and because of these abominations the Lord thy God doth drive them out from before thee. Deuteronomy 18
19 And when they shall say unto you, Seek unto them that have familiar spirits, and unto wizards that peep, and that mutter: should not a people seek unto their God? for the living to the dead?
20 To the law and to the testimony: if they speak not according to this word, it is because there is no light in them. Isaiah 8
The scriptures show us that astrology, or divination, is associated with witchcraft, or sorcery. In the New Testament, it is further revealed that those who involve themselves in such practices shall not inherit the kingdom of God (Galatians 5:19-21; Revelation 21:8). When the Jewish leaders went up to Jesus to demand that he show them a sign in the heavens, he replied, "A wicked and adulterous generation seeketh after a sign; and there shall no sign be given unto it, but the sign of the prophet Jonas," Matthew 16:4. So those seeking signs in the zodiac are looking in the wrong place and including themselves with the wrong generation. If a person really wants to know what their future holds, they should start with God's true sign as symbolically shown by the prophet Jonah's real experience. Jonah's real experience in the belly of the whale was a type of the only sign we need to embrace–Jesus died, was buried three days, and was raised from the dead never to die again.
Starting with that simple, godly sign serves as the foundation for any other sign God shows us through his prophecies for us personally or as a whole church since the testimony of Jesus is the spirit of prophecy (Revelation 19:10).


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CBT vs antidepressants: Which is more cost-effective?
No consistent superior cost-effectiveness has been observed in either second-generation antidepressants (SGAs) or cognitive behavioural therapy (CBT) when compared to the other, according to a study.
Model projections showed higher quality-adjusted life-years (QALYs) with CBT (3 days more at 1 year and 20 days more at 5 years) than with SGA, with higher costs at 1 year (healthcare sector, $900; societal, $1,500) but lower costs at 5 years (healthcare sector, –$1,800; societal –$2,500).
On the other hand, probabilistic sensitivity analyses revealed a 64–77-percent likelihood of having an incremental cost-effectiveness ratio of ≤$100,000 per QALY at 1 year with SGA and a 73–77-percent likelihood at 5 years with CBT.
Overall uncertainty in the optimal treatment was mainly driven by the uncertainty in the relative risk for relapse of depression.
"Given many patients' preference for psychotherapy over pharmacotherapy, increasing patient access to CBT may be warranted," the investigators said.
This study used a decision analytic model to quantify the cost-effectiveness of CBT vs SGA for the initial treatment of depression. Relative effectiveness data were obtained from a meta-analysis of randomized controlled trials, while additional clinical and economic data were sourced from other publications.
Adults with newly diagnosed major depressive disorder in the United States were treated with either an SGA or group and individual CBT. Outcome measures were costs in 2014 US dollars, QALYs and incremental cost-effectiveness ratios.
The study was limited by the lack of long-term trials comparing CBT and SGA.
"Most guidelines for major depressive disorder recommend initial treatment with either SGA or CBT," the investigators said. "Although most trials suggest that these treatments have similar efficacy, their health economic implications are uncertain."


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Museum Education and Outreach is part of the American Association for State and Local
History's Small Museum Pro!
Certificate program. At their heart, regardless of type or size, museums are engaging,
dynamic places of education. This course is about how we can facilitate
visitors' meaningful and memorable experiences in the informal
environments of museums.


text:
Good news for fans of multiplayer survival horror: Canadian studio Fearem has almost finished their first publicly playable version of Daemonical! If you're familiar with the Friday the 13th video game that appeared on Steam last year, Daemonical has a similar concept. One plays the demon, the others have to avoid him.
The humans can choose to attempt to hide from the demon, or they can track down weapons and tools to defend themselves. A larger strategy is to team up and find bone fragments scattered all over the island — uniting them all will defeat the demon, but it's not so easy to complete this quest without alerting it.
Set on a remote island up to five players start what is a scary and immersive struggle to stay alive in a 'match' for survival that starts at 4PM, followed shortly by a demon transformation occurring, which is randomly selected from the group of players. No one knows who the demon is, even the demon himself, until it is time to transform! The air is crackling with tension and the Island seems abandoned, but was clearly inhabited in the past, with many ran down and desolated shacks and houses left around it. There is a strange and compelling mystery around the island and its past, but that is shrouded in a deep and uncomfortable story to be unravelled at a later date.
In May Fearem held private alpha testing for Daemonical, with a selected 2000 players chosen to try out an early build. Fearem has now taken the lessons from that version to create this updated Early Access release. Further refinements will be made as the game creeps closer to a solid release date.
- Huge open landscape
- Dense and realistic randomly generated vegetation
- Lots of procedurally generated houses and interest points on the map
- Procedurally generated collectible and ritual part locations
- Each match the map is different
- Realistic time of day, with real-time weather
- Amazing atmospheric environment sounds
- Beautiful settings, atmosphere, landscape & environment
- Freedom of choice – make your own horror
- Proximity voice chat – can be used for role-playing
- Realistic characters, character customization
- Party system
- Unity 3D engine
Trust is optional….death is not. You can try out Daemonical today for an entry price of $14.99.


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Harare – Some Zimbabwean teachers stayed at home while others went slow on the job as a strike at state schools got off to a patchy start amid fears of further intimidation by security forces who cracked down hard on last month's protests.
Article originally published by IOL News. Link: https://www.iol.co.za/news/africa/poor-turnout-for-zimbabwe-teachers-strike-amid-fear-of-reprisals-19139780
Zimbabwe is grappling with an economic crisis marked by cash shortages and rising prices of basic goods after President Emmerson Mnangagwa hiked fuel costs 150 percent last month.
That brought demonstrations and looting, plus a brutal response from security agents, which rights groups say left 12 people dead. Police put the figure at three.
In schools near central Harare, most teachers appeared to have turned up for work, but some were not conducting lessons in adherence with the strike, witnesses said.
In a classroom at a primary school in Harare's Mbare township, a Reuters photographer saw one teacher eating from her lunch box in the morning while pupils sat quietly.


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Make sure Santa knows who and where to visit this year with this cute and vintage inspired personalised Christmas decoration idea. The versatile Santa Stop Here poster works perfectly for between 2 and 5 signs and will look gorgeous in any room of the home, adding to the festive feel.
Our standard size is printed at 25 x 20cm (10 x 8"), while our large option is printed at 40 x 30cm (16 x 12").
When placing your order, please add the names you would like us to add in the notes box in the cart.You will of course see a proof for approval before printing.
Our designs are printed on a beautiful 220gsm matte paper and we use UV inks that won't fade over time.


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ARTICLE SYNOPSIS...Charles White Of Tucson Asset Management by Thom Hartle
Charles White's career has ranged broadly from fixed-income portfolio manager to Commodity Trading Advisor. Today, as one of the three principals of Tucson Asset Management, White is doing it all a
AUTHOR:�Thom HartleDATE:�FEB�1998
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The Vale of Rheidol Railway
Engineman's Grease Top Hat - Size 58cm (7 1/4 in.)
THE simple solution for eBay sellers.
Talyllyn & Corris Steam Locomotives Volume 2 Martin Fuller
Regular price £45.00
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Engineman's Grease Top Hat - Size 58cm (7 1/4 in.)
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Eagerly awaited second title by Martin Fuller charting the in-depth history of the Talyllyn & Corris locomotives. This edition covers early preservation and locomotive rebuilds in remarkably well described detail, painstakingly gathered wherever possible from those directly involved in the fascinating story of these engines.
Already receiving excellent reviews from many noteworthy sources such as Anthony Coulls, Senior Curator at the National Railway Museum and David Mitchell, Talyllyn Railway Society President - this title stands as a creditable and invaluable resource as well as an enjoyable read.
A substantial work at 336 pages Hardback.
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Land for sale in Muir Of Fowlis, Alford AB33
* Calls to this number will be recorded for quality, compliance and training purposes.
Property description
Substantial e-shaped stone and slate steading; Former cottage at rear; Large infill cattle court (30m x 24m). For sale with vacant possession
Property info
For more information about this property, please contact
Aberdeen and Northern Estates Ltd, AB51 on +44 1467 437000 * (local rate)
Property descriptions and related information displayed on this page, with the exclusion of Running Costs data, are marketing materials provided by Aberdeen and Northern Estates Ltd, and do not constitute property particulars. Please contact Aberdeen and Northern Estates Ltd for full details and further information. The Running Costs data displayed on this page are provided by PrimeLocation to give an indication of potential running costs based on various data sources. PrimeLocation does not warrant or accept any responsibility for the accuracy or completeness of the property descriptions, related information or Running Costs data provided here.


text:
Escape Velocity
This book is 100% complete
Completed on 2020-02-02
About the Book
Time and time again, I find teams struggling with Velocity as a genuinely helpful metric. In most cases, it is at best a weak tool for planning work and more often a poor tool for indicating what work will be done by when. In "Escape Velocity" we consider better alternatives to Velocity as a metric.
Table of Contents
- Dedication
- This Book
- The Title
- The Author
- Preface
What is Velocity?
- Velocity is a Vector
- Velocity is a Lagging Indicator
- Velocity as a Measure of a Complex System
- Velocity By Way of Analogy
Velocity Anti-Patterns
- Before We Get Started
- Demand for Higher Velocity
- Cross-team Velocity Comparisons
- Estimation Teams
- Estimating in Time
- Comparing Estimates to Actuals
- Measuring Individual Velocity
- Iteration Packing
Potential Side Effects of Metrics
- The Hawthorne Effect
- Goodhart's Law
- Friedman's Thermostat
- Perverse Incentives
Variable Velocity
- Velocity Should Stabilize
- But What If Velocity Doesn't Stabilize?
- Poor Story Composition
- Dependencies on Other Teams or Individuals
- Too Much Work In Process
- Silos
- Various Forms of Mismanagement
Other Metrics
- Lead Time
- Cycle Time
- Cumulative Flow Diagrams
- Delivery Frequency
- Code Quality
- Team Joy
- Forecasting
Customer Metrics
- Outcomes Over Outputs
- Feature Use
Looking for Correlations
- Scatter Diagrams
Balanced Metrics
- A Starting Point
- Acknowledgements
- Notes
Authors have earned$9,391,022writing, publishing and selling on Leanpub,
earning 80% royalties while saving up to 25 million pounds of CO2 and up to 46,000 trees.
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The Asian Clean Fuels Association (ACFA) is looking for a consultant covering the Chinese market. This position will require the individual to be based in China and has the necessary permit to work/stay in China.
ACFA is not responsible in obtaining a work permit for the selected consultant. The consultant will identify and map stakeholders, partners and decision makers on matters relating to clean fuels and policies. The consultant needs to provide regular reports on relevant activities for our information. Interested individuals can drop us an email at email@example.com.
The Asian Clean Fuels Association (ACFA) is looking for an intern between April to September 2015. This is a paid internship position, and the intern will have to be based in Singapore and has the necessary permit to work/stay in Singapore. ACFA is not responsible in obtaining a work permit for the selected intern.
This internship role is a great opportunity for individuals who would like to put a foot into the energy industry, in particular automotive fuels. The intern will also learn how to manage government relations and work with leading industry players. To succeed in this role, the individual needs to be tenacious, hardworking and creative.
ACFA was created in 2000 as a not-for-profit organization to promote the use of clean fuels in Asia and the Middle East. We believe that the use of clean fuels is one of the most compelling answers to improving the quality of air.
Our mission is to promote and advance the interests of stakeholders in the use of clean fuels that benefit the environment by leveraging the economic, technical and environmental attributes of these fuels. ACFA operates by the principles of sound science and technology, cost efficiency and sustainability of the environment.
ACFA focuses on fuel quality improvement and harmonization in the regions. We provide scientific information and data as well as technical expertise and knowledge to several national policymaking bodies to empower their clean fuels programs and efforts. We also collaborate with the oil and auto industries, non-government organisations (NGOs) and the academia to facilitate a scientific approach to fuels legislation across the region.
ACFA is a proud partner of the United Nations Environment Program Partnership for Clean Fuels and Vehicles (UNEP-PCFV) and a Coordinating Council Member of Clean Air Initiatives for Asian Cities (CAI-Asia).
ACFA publishes three different newsletters – Fuel for Thoughts, In Focus and In Conversation, to provide updated information on clean fuels and air quality. To subscribe to these complimentary newsletters, please visit www.acfa.org.sg.


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Composer: Billy Strayhorn's "Lush Life!"
Billy Strayhorn (November 29,1915 – May 31,1967) – Video Interpretations: Andy Bey; Sammy Davis Jr.; Esperanza Spalding; Nancy Wilson; Donna Summer; Natalie Cole; Stan Getz; Joe Henderson & Herbie Hancock; Ella Fitzgerald / Joe Pass; Billy Eckstine; John Coltrane
Earlier today, I heard a version of "Lush Life", written and composed by Billy Strayhorn, and it brought back many memories, so here's, for the other Billy Strayhdorn reminiscers. Just about all of the renditions I remember hearing over the years. Blame it on my youth, if you tire of hearing so many artists' flirtations with the tune. For me, I never tire of hearing the tune. John Coltrane's version will "Knock your socks off!"


text:
I'm still trying to catch my breath after watching the Patriot's playoff game yesterday. It wasn't a pretty game. The defense left holes big enough for tanks to drive through. Twice the Pats were down by 14. It wasn't until the fourth quarter when Brady hit LaFell with a pass along the left sideline that the Pats went ahead for the first time: 35-31 which would be the final score. We cheered, yelled, whined, complained and even booed a couple of times. Flacco tried a Hail Mary with a couple of seconds left, but the end zone was so filled with players, including Gronk, that the ball was deflected. We finally got to breathe.
When the game started, it was 19˚ at Gillette then it got colder. Today is relatively warm at 26˚. Tomorrow will be a one day heat wave in the 40's. I'm trying to remember where I put my sandals.
When I was a little kid and had to walk to school, my mother dressed me in so many layers the clothes barely fit on one hook in the cloakroom. It took what seemed forever to get down to my school uniform, the first layer. The cloakroom had two rows of hooks on both sides on the walls, and in winter, there was no easy path to move through all the clothes to get to the classroom. Coats and jackets ended up on the floor so Sister Redempta, my first grade teacher, used to make us go back out and hang up all the jackets. She had an aversion to mess. I think that was a nun thing.
I still have the most amazing visual memory of that first grade cloakroom. It had wooden walls, a wide opening by the main classroom door and a door at the other opposite end which led to the classroom, to the aisle near the windows. The bottom rows of hooks were indented beneath the top rows. The floor was tile. The optimum spots for hanging jackets were the lower hooks. On rainy days, our jackets usually dried as they were in the open air, not in some lockers.
I lost my cloakrooms in the fifth grade when we moved to the new school. It had lockers with no locks or combinations which didn't phase us at all. We were used to cloakrooms with open access. Besides, I had nothing valuable except my lunch: my bologna sandwich, chips and if I were lucky, a Ring Ding or a Devil Dog.


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Stain Remover (Lemongrass) 400ml
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o Lemongrass oil
o Lemon oil
· Potassium Sorbate (Natural food grade preservative)
Usage Instructions
Usage Guideline
Test first on an inconspicuous area. For best results, treat stains while still fresh. Do not let dry on fabric
1. Spray directly onto spot or stain until saturated.
2. Rub into fabric and let stand for up to 10 minutes depending upon the severity of the stain.
3. Wash normally.
Upholstery (Use only on water-washable upholstery)
1. Spray on clean white towel and use towel to blot out stain.
2. Dampen a clean white towel with water and blot area to rinse.
Spray on soiled area and wipe clean. Rinse well. Tougher stains may require longer penetration or an additional application.


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Car Accidents Involving Drunk Drivers
It is always difficult to suffer serious personal injuries or the death of a loved one in an auto accident. When the accident was caused because of someone else's blatant disregard for the safety of other drivers by driving drunk, the situation is catastrophic. People often feel rage and incomprehensible anguish after a drunk driving accident.
At the Adler Firm, PLLC, there is nothing we can do to reverse the tragedy you have endured, but we can help you obtain financial compensation for your losses.
Put Our Experience Handling Drunk Driving Accident Claims to Work for You
Our drunk driver accident lawyers have more than 30 years of legal experience. We will use that experience to bring the negligent driver to justice by getting you the money you deserve.
We can help you obtain compensation for:
- Medical bills: The negligent driver should be held responsible for all of the medical bills that you have received for medical care deriving from the accident injuries. We know how to work with medical professionals to get you the most accurate valuation of your long-term injuries, so you get the full compensation to which you are entitled.
- Lost wages: If you lose time at work as a result of the accident, the negligent driver should pay you for the money you lost.
- Pain and suffering: If your life has been negatively harmed by a drunk driver's negligence, you should be compensated for the pain and suffering you have been made to endure.
- Wrongful death: You should be compensated for the loss of a family member due to someone else's negligence. We can help you obtain compensation for loss of income and loss of companionship.
Contact the Adler Firm, PLLC
At Adler Firm, PLLC, we know the personal injury world, and we work hard when pursuing compensation for our clients. With offices in Detroit and Traverse City we are able to serve clients throughout Michigan. To speak with a Detroit personal injury attorney from the firm, call or contact us online.


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Landings Credit Union Jobs
Receive alerts when this company posts new jobs.
About Us
Banks/Credit Unions
Company Size
25-99 employees
Tempe, AZ
HISTORYLandings Credit Union was founded in 1953 as Tempe School Employees Credit Union in the rural town of Tempe, Arizona. A group of educators had the idea that if they pooled their resources, they would be able to provide affordable financial services geared specifically towards teachers' needs. This dream became a reality and for more than 60 years, we have been strengthening our communities by providing affordable financial solutions in a family environment for our members. In 2013, we started writing a new chapter and changed our name to Landings Credit Union. Our name carries the legacy of our humble beginnings forward; where you are connected with people who share your values and want the best for you and our community. This name reflects our commitment to our community, and working with our members to make their dreams a reality. COMMUNITYWith financial contribution, resource donations and staff volunteerism, Landings Credit Union supports many causes in our communities. Supporting our community is about working for the greater good of those we serve. It's about showing up, sleeves rolled, ready to get to work. Together we're on the right path, helping our members, each other and our communities.
Landings Credit Union is an Equal Opportunity Employer.


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This is a navy Classic NATO strap offered in 16mm-26mm sizes. Crafted from high-quality nylon for a durable, comfortable design! This design has authentic stainless steel hardware and a buckle for the perfect finishing touch. Length is 273mm (10.75 inches) which will fit most wrist sizes!
Navy Classic NATO Strap
- Style: Classic NATO watch strap
- Material: Nylon
- Color: Navy Blue
- Thickness: 1.25mm
- Length: 10.75″ ( 273mm )
- Adjustability: 13 adjustability holes
- Hardware: Authentic Stainless Steel
- Feel: Lightweight & Comfortable
26mm, 16mm, 18mm, 19mm, 20mm, 21mm, 22mm, 24mm
Buckle Color
Stainless Steel
NATO Style
Classic Nato
Color Style


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Our Kueh Lapis – A Time Tested Traditional Recipe
Our Kueh Lapis has been called one of the tastiest kueh lapis cakes in Singapore! Passed down from generation after generation of bakers, this Kueh Lapis is hand-made with love from our hometown in Pahang.
The flour of the kueh lapis cake is buttery, yet not too oily, giving your palate an incredible sensation of wholeness. Apart from your traditional ingredients, our kueh lapis has also been baked with special spices and herbs that make this little wonder a true gastronomical delight.


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I created a filter for my son, Jared. I installed the Mobicip browser on his HTC one M8 Android phone (running Lollipop). I logged in, selected his profile, set a security code, and then opened the browser. It opens and then shuts immediately and I get the message in the notifications bar that states "Mobicip App restrictions are on".
Is this a time issue or an App restriction issue? Access is allowed right now.
Re: Mobicip App Restrictions "On" - Don't know how to turn off.
Hello Brian,
It appears that you contacted our Email Support reg this concern. We sincerely apologize that it is taking longer than we thought to investigate the issue. Our dev team is actively investigating the issue and we will keep you posted on any updates regarding this. Unfortunately, the issue is a little more complicated than what we believed earlier and hence the delay in resolving it.
Please bear with us and we will make sure that your issue is resolved asap.
Mobile App Restrictions Off?
I'm having the same issue as the client above. Wondering if and how this issue was ever resolved and how to turn the app restrictions to off. Thanks.
Re: Mobile App Restrictions Off?
Hello Kathy
We apologize for the delay in getting back. Unfortunately, this issue is only specific to HTC One devices. Our dev team is actively working on a new version of Android app which will have a fix for this. Please bear with us and we will keep you posted.


text: I've been looking at Cherokees for over a year now. The best one I found was bought twenty minutes before I showed up for a test drive. Tell me what you think about this and what to look out for. I owned a 1999 back when that was a late model. This one looks rust free, and with the add-ons, the price is about fair market here in Indiana.


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- bone|less [ˈbəunləs US ˈboun-] adjboneless meat or fish has had the bones taken out▪ boneless chicken breasts
Dictionary of contemporary English. 2013.
Look at other dictionaries:
Boneless — Bone less, a. Without bones. Boneless gums. Shak. [1913 Webster] … The Collaborative International Dictionary of English
boneless — [bōn′lis] adj. without bones; specif., with the bones removed [boneless sardines] * * * … Universalium
boneless — [bōn′lis] adj. without bones; specif., with the bones removed [boneless sardines] … English World dictionary
Boneless — Un skateur effectuant un boneless Le boneless est l une des premières figures de skateboard pouvant être considérée comme telle. Elle fut inventée par Gary Scott Davis. Il s agit en quelque sorte de l ancêtre du ollie. Un boneless permet en effet … Wikipédia en Français
boneless — a term referring to commercial preparations of fish that have had all or most of their bones removed, e.g. boneless salt cod fillet, boneless smoked herring, etc … Dictionary of ichthyology
boneless — adjective a) Without bones, especially as pertaining to meat or poultry prepared for eating. The packers were always originating such schemes they had what they called boneless hams, which were all the odds and ends of pork stuffed into casings.… … Wiktionary
boneless — bone|less [ bounləs ] adjective boneless meat or fish has had the bones removed before it is sold … Usage of the words and phrases in modern English
boneless — Coolest; the best. You gotta see The Count of Monte Cristo. When the count makes his first public appearance, he has what may be the ultimate boneless entrance ever seen in a movie … Dictionary of american slang
boneless — UK [ˈbəʊnləs] / US [ˈboʊnləs] adjective boneless meat or fish has had the bones removed before it is sold … English dictionary
boneless — bone ► NOUN 1) any of the pieces of hard, whitish tissue making up the skeleton in vertebrates. 2) the hard material of which bones consist. 3) a thing resembling a bone, such as a strip of stiffening for an undergarment. ► VERB 1) remove the… … English terms dictionary


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Bruce's 124 Concours Story
When our Managing Director Bruce Greetham talks about some of the cars he has taken to concours events, few raise quite the same level of excitement as the 124.
Buying a Mercedes 124 had been an aim for some time, and when he did finally get it, the car had an important role to play. It was the main family car, and rather than just being used on tours and holidays, it was a daily driver.
However, as time passed, Bruce was able to purchase a different car to use for family purposes and the 124 was set to go in a different direction – it was quite a journey. It was career-shaping.
After taking some time to think what he would do with the 124, it was decided he would take it to concours standards.
"Concours was always in my mind and something I have enjoyed from an early age." Admits Bruce.
"I always wanted to have some sort of rewards for my efforts with the 124. You ask yourself how far you want to take it? So that year, I took it to Street Class."
In the Mercedes-Benz club, Street Class is the entry level for concours events. Bruce's 124 wasn't to have a fairy tale introduction and only managed to finish third in its first year at Street Class. He returned the year later and finished second, but it was third time lucky the following year again when the car finally won the Street Class category.
But what next?
"Well the next category was concours elegance." explains Bruce.
"That's a big step-up and the stage at which you need to start taking things off the car and either replacing them or refurbishing them. So, refurbishment was a big part of the project.
"The paintwork was done, the pipework was changed, the underbody was cleaned and the wheels came off. It's a thorough job. I managed to retain most of originality of car. It had done more than 100,000 miles so had seen a fair bit of activity over the years!"
In each of the first two years at elegance level, the car would finish second. Bruce knew that to really push the car on to win in this category, it would need some more work.
He said: "I needed to up my game. I knew what I had to do.
"I took the rear axle out of the car, all of the floor panels were polished, brake pipes were changed, and various bits and pieces were refurbished or replaced."
All of these works were done out-of-hours around a full-time job as a commercial truck mechanic. Weekends and evenings were spent in the small, cramped garage at home preparing the car to the highest possible level.
"I was determined to see it through and I did enjoy it."
Finally, the hard work and significant investment of both time and money paid off. Bruce took the car to the Haynes Motor Museum where the fourth attempt at winning the elegance category would finally result in success.
The success continues
After finally getting the car to the level required to win the elegance category, it was rewarding for it to then feature in a couple of Mercedes-Benz Club magazine articles. The club itself also recognised Bruce for his commitment to getting the car to that standard.
He was soon invited to judge at some Mercedes-Benz club events himself, with his eye for detail in the cars an invaluable skill for those in such a position.
However, he wasn't yet finished with his 124. After success at the concours elegance category, he was entitled to enter the Master Class event. It's another step-up which would see the car competing with the best of the best in cars of that type. You can only enter the event upon winning the elegance category, so the standard was always going to be incredibly high.
"The next one was the big one" acknowledged Bruce.
"I became master champion in that car. So, that year I had completed everything that I had wanted to do with that car.
"Financially, I put quite a lot of money in to the car. It does take money – a lot of money. But, it doesn't outweigh what you get when you win. It's a tremendous feeling."
The Master Class event also saw another tip of the hat toward Bruce and the work he did with classic Mercedes cars. Mercedes-Benz invited him to take part in another capacity.
He explains: "The event was in Milton Keynes and all took place on a hard standing. It's not quite as elaborate or grand as a stately home, but that was where the Mercedes HQ was at the time.
"They had just launched new e-class coupe and I was asked to bring along my 220 coupe and put it alongside launch of new model outside the HQ. I happily accepted! It was a brilliant event with both that and the victory in the Master Class with the 124."
The 124's legacy
Following the success of the Mercedes 124 in the Master Class event, Bruce felt it was time to do something different. That something different ended up being SLSHOP, a fine legacy indeed.
Bruce explains: "I had done a couple of magazine publications through Mercedes club and I had done a few write-ups of events as well, so I was quite used to the media side of what the cars were about.
"However, things took off when I went to the classic car show in Malvern near where I live and met Sam Bailey. At the time, Sam had just managed to get the SLSHOP on the world map. He was there with his family at the time.
"I could see that an SL had pulled up into the car park – an R107. I put my business card on the windscreen of the R107. The phone rang shortly after, and the rest is history!
"Basically, we got together, did a BBQ at the Stockwood site and talked. I looked at the workshops and could see the potential. We looked at each other and thought "I could do with a bit of this".
"That's how SLSHOP started from that point onwards. It became a fully-blown business. I came on board as a mechanic running the workshops, and that's what got us going. It's been continual growth ever since."
As for the 124 itself, that was sold on to a gentleman in Humberside who still owns it to this day. He remains in regular contact with Bruce to update him on where the car is up to and also asks for his help when required.
"You never know, it may return to me one day" adds Bruce.
Read more about Bruce Greetham's car history here.


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Organic 6oz Beef Minute Steak Adey's Farm Organic MeatsLife 5d+*
As the name suggests, the minute steak is cooked incredibly quickly; flash fried for 60 seconds each side before serving. The cut is from the top of the leg and works well flattened and seasoned on both sides, before searing over a high heat. Perfect for a steak and eggs breakfast.
What's in this collection
Product information
Storage details
Keep refrigerated
Woodchester Meat Company
Using Product and Allergen information
Product information is provided here as part of our effort to give you the best possible online shopping experience. We take great care in preparing this information and checking it with the producer. However, the information provided here is not intended to be a substitute for reading the product's actual labelling once you receive it. Whilst we continually aim to update the information with the very latest data provided by producers, there may be some cases where it is subject to change. Equilibrium Markets is unable to accept liability for any incorrect information provided. Your statutory rights are not affected. If you require more product information than appears here, please contact the producer directly.


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Healthy Brand Showcase
On Tuesday, I attended Healthy Brand Showcase LA at the Mondrian Hotel in West Hollywood. The Healthy Brand Showcase hosts an East Coast (NY) and West Coast (LA) events which feature health, wellness, fitness, nutrition, and natural beauty products. I spoke directly with brand reps, marketing managers, and some brands had the owners themselves. I loved trying about the brands, and look forward to collaborating with some of them soon. Stay tuned!
These brands were represented:
- Sambazon
- Eat the Ball
- SPI Belt
- Zero Water
- MyChelle Dermaceuticals
- Dollop Gourmet
- Made In Nature
- Wyndmere Naturals
- Morinaga
- ProYo
- Bambooloo
- Nature Nate
- Earth Circle Organics
- SpiceFit
Pics from the event:
Follow me on Instagram
Be sure to follow me on Instagram, where I might feature some of the samples I received and how I feel about them.
Thank you Healthy Brand Showcase
Thank you for inviting me to this event! I had a great time and loved connecting with new brands in the health and wellness arena!


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Longford Leader columnist Mattie Fox: Longford Arms a massive boost to Longford
The Longford Arms Hotel
I visited Lough Rynn Castle Hotel recently. A nice, four star hotel, nestled in fabulous grounds on the edge of the lake just outside Mohill, and it's one of the most peaceful places in Leitrim, a few miles from Drumlish.
Running a decent hotel is no frivolous task. In Lough Rynn the service and the food is exceptional. There are some hotels that try very hard to make the customer welcome, and others where it seems as though the customer is a major inconvenience - which never ceases to amaze me - but there's no sign of that element in Lough Rynn.
A palatial building, that can do with attention to the spectacular windows which aren't made for Irish weather, probably, but the place was well heated the day I was there. It must be very costly to heat. I'm sure in time they'll upgrade the windows, which of course would be a major undertaking. Though the savings would be huge, yet must be balanced by the investment required.
Lough Rynn has become unusually attractive for one so far off the beaten track, but that has its own charm too.
There was a good trickle of customers in the few hours I was there. Some foreign accents also, which was encouraging to hear, and they seemed very happy in themselves too.
It reminded me that in Longford we also have a good hotel, which is being continually upgraded by the current proprietor Orlagh Reynolds, who shows no reluctance to have important work done, stylishly, in the Longford Arms Hotel.
It's been slowly and lovingly transformed back into a place that will reek of style and decor that it may well have never seen before. It will be a massive boost to Longford whenever it is done.
Meanwhile, we wish Orlagh well in all her efforts.
Also read: Letter to the editor - Astonishing that 30 days of posters causes outrage


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This article is from the archive of our partner .
Now that The New York Times pay wall is live, you only get 20 free clicks a month. For those worried about hitting their limit, we're taking a look through the paper each morning to find the stories that can make your clicks count.
World: Ginger Thompson takes a look at how American law enforcment is infiltrating Mexican drug cartels, often blurring the line between what is permissible and ethical when U.S. forces operate in a foreign land. The main section has more on the results of Tunisia's first elections and Turkey's continued efforts to rescue earthquake survivors.
U.S.: Mitt Romney changed his debate strategy from 2008 (less rehearsal, more relaxation and ad-libing) and it seems to be paying off. President Obama's new 2012 wrinkle? He's on Tumblr now.
Business / Technology: Why does your savings account pay you almost nothing in interest? Because banks don't want your money. They say they have more on deposit then they can lend out, which means they're actually having trouble cashing in on all that cash. In other news: Forget those obnoxious Bluetooth headseats. Your phone will soon be in your shirt. You'll need it too, because all those iPads are overwhelming free public wi-fi.
Science: Worrisome parents now have something new to fret over: The "app gap." Half of families with incomes above $75,000/year have downloaded mobile educational apps for their young children, compared to only one in eight poor families. Never mind that kids under eight are spending more time than ever (and way more than recommended) in front of glowing screens. Nature and photography lovers marveled at some amazing images of the beautiful nautilus, but may not have read the story explaining how the cephalopod has become endangered by humans and their insatiable desire for pretty shells. Finally, a new study questions, once again, the true value of regular mammograms.
Sports: Songwriter Paul Leka passed away at age 68. Why is this in sports? He wrote the chorus for "Kiss Him Goodbye." (You know, the "Na Na Na, Hey Hey Hey" song used to taunt a departing foe?)
Style: Coming to the Styles Section on Thursday, and a wedding hall near you next spring: black wedding dresses, courtesy of leading designer Vera Wang.
Arts: Two new books about Charles Dickens have hit shelves, nerd hero Joss Whedon made a to-do by filming an entire production of "Much Ado About Nothing" without telling anyone, and are you ready for the Korean (pop music) invasion?
This article is from the archive of our partner The Wire.
We want to hear what you think about this article. Submit a letter to the editor or write to email@example.com.


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Borehole Imaging
Optical imaging is based on the use of optical camera technology in bore hole. Typically, method is used for locating geological structures such as rock type, mineralogy, fracturing, fracture directions, fracture filling etc. in the bore hole. Acoustical imaging is based on the use of acoustic camera technology in bore hole. Typically, method is used for locating geological structures such as fracturing, fracture directions, etc. in the bore hole.
Borehole Imaging data provides additional information to be used along the core sample. Especially in case of core loss the borehole imaging provides additional data. If hole is done by percussive drilling instead of core drilling, imaging can provide important additional information. Unlike traditional video scans, the images created by our imagers are full 360 degrees and accurate in all measures, allowing accurate measurement of things such as fracture orientation and -size.
Optical imaging requires optically transparent water fill in the bore hole, whereas transparency is not required in the case of acoustic imaging. Acoustic imaging requires the presence of water in borehole. Imaging can be done down to depth of 2400 meters. Borehole diameter can vary from 46 mm (optical) to 200 mm.
Please, see our comprehensive Borehole Imaging equipment from equipment listing. If you can't find desired geophysical or any other equipment from our selection, please let us know. We have excellent connections to rental agencies and pools. Our crew has comprehensive experience of various geophysical equipment.
Client will always receive quality assured raw data from the loggings. Additionally, we are able to do processing, analysis and reporting of the results (e.g. picking fracture depths and orientations).
Reporting to requested level as well as orientation of the client to the survey results will be done as requested


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The Association of Train Operating Companies (ATOC) has ended its
two-year relationship with Westminster Strategy and is seeking a new
public affairs agency.
The association, which represents all the UK's railway
franchise-holders, is drawing up a list of agencies at the moment and
expects to see pitches next month. Westminster Strategy's contract with
ATOC was due for review at the end of this month, but the agency's
deputy managing director Mike Lee said it would not be repitching.
The public affairs brief includes monitoring, strategic advice and
political positioning among audiences including ministers, civil
servants and the railway community in England, Wales and Scotland.
The chosen agency will report to ATOC communications director David
Campbell Bannerman. He said: 'The brief has matured because of the shift
in power towards the Scottish Parliament, the Welsh Assemblies, regional
development agencies and local authorities.' Campbell Bannerman added
that he would consider either an agency with representatives in Scotland
and Wales, or a mix of smaller local consultancies.
Issues on ATOC's agenda include the shadow strategic rail authority,
which was brought into being by the recent integrated transport White
Paper and begins operation next month.


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Hi peepz,
You know who you are. I know I haven't been keeping in touch with you lately and it's been some time since I last posted anything. Sorry about that. Let's just say I'm having my period of introspection… hahaha! Salve and Sherma, if you were here you just might get the dreaded text message or maybe not. Maybe I'll just hunt you guys down since I just need someone to cheer me up. Or maybe I just miss hugging you guys. Sigh! Luvy and Mae, can you believe me existing without hugging anyone? (point of clarification: I only hug girls my really close girl friends). Or Missy Ai, I just might drag you to yet another session of i-max screening with food tripping interspersed (I just hope we don't get jinxed yet again!).
Point of the matter is… it's December. This will be my second Christmas here and I'm not there. I just feel so alone and so out of touch. I can hardly feel that it's the holiday season which in hindsight is a good thing since I just might burst into tears during class… I can just imagine… (so not cool!)
So I figured since I'm so down and all why not make a list that will make me even more melancholic. I guess it's one way of confronting a problem right? maybe if I have a really good cry I can get it out of my system… so here it is – the things I will miss this holiday season:
I will miss the Christmas decorations one sees on the streets, in the mall and in every house from the most humble to the richest. Especially the parol (a Filipino Christmas lantern shaped like a star which is constructed using bamboo sticks and colorful paper).
I will miss the blaring Christmas songs over the radio in the jeepneys, tricycles, buses, malls and from the house of my not quite so deaf but might as well be deaf neighbor (in my case the neighbor is actually a relative).
I will miss the puto bungbong (a purple colored grounded and glutinous rice cooked in bamboo tubes and placed in a special steamer. Once cooked the resulting sticky rice cake is often topped with butter, sugar and grated coconut.) that one can buy after simbang gabi (shameful admission this might be, that was one of the reason why I attend simbang gabi not to mention the wish you can make when you complete it).
I will miss karoling– kids going house to house to sing Christmas carols for some coin.
I will miss the cacophony of sounds produced by their improvised musical instruments usually made of bottled soda caps, pebbles and tin cans (which may not be harmonious but nevertheless charming).
I will miss the kids singing their thanks after you gave them their coin – "thank you, thank you, and babait ninyo, thank you!"
I will miss writing down "The List" – names of people that I will be giving gifts to.
I will miss trying to remember the name of my latest inaanak then failing that writing the description of their progeny instead i.e. daughter of Ate Baneng's sister, son or daughter of some aunt or other, etc.
I will miss the buying frenzy in the mall for Christmas gifts but most especially the trips to Divisoria where I usually end up lugging a sackful of goodies.
I will miss scouring the malls and every nook and cranny of Divisoria for that perfect gift for one of the people in my list.
I will miss the gift-wrapping mania that takes over me after I bought all the gifts and making some sort of system to monitor whose gift is which.
I will miss the manito-manita. The series of gifts one gives and receives before the big day according to theme – circular objects, long object, soft objects, etc..
I will miss the office Christmas parties which is most often than not a costume party so everyone ends up wearing the weirdest of ensembles and everyone will think it's cool.
I will miss receiving the Christmas bonus and the various freebies the company gifts to its employees.
I will miss giving the gifts I selected for each of my friends and of course receiving gifts from them as well. Hehehe…
I will miss the feeling of buying a round-trip ticket home for only 2,000 pesos mainly because I bought it weeks before I go home.
I will miss the feeling of packing all the gifts to take it home for the holidays.
I will miss the feeling of anticipation one gets when you know that in just an hour or so you will be home with your family to celebrate the holidays.
I will miss the feeling one gets when you see your family outside the airport.
I will miss the hugs and kisses, the laughter and the bickering – just the feeling of togetherness with my family.
I will miss grocery shopping for noche buena.
I will miss preparing the one and only dish I know how to prepare which unfortunately my younger brother can't eat – chicken macaroni salad. He is forever asking me to learn a new dish to prepare one he can actually eat, hmmm… maybe next Christmas 🙂
I will miss my mom's barbecue, gelatin, special meatballs… my younger brother's spaghetti. Sigh…
I will miss the noche buena with my family.
I will miss seeing first hand the expressions in my family's faces when they opened their gifts.
I will miss sending text messages to friends on Christmas and new year's eve. Actually, trying and persevering are the operative words, since everyone has the same idea as you so the lines are naturally busy but by persevering and patiently pressing the resend button one eventually gets through.
I will miss receiving consecutive text messages from those same friends some unexpected all returning your greetings.
I will miss my niece's shriek of laughter and kakulitan, my mom's kalambingan, my dad's excitement for his garden, my younger brother's kakulitan and his updates about the latest anime, video games and such, my kuya's stories and my sister-in-law's bungisngis.
One thing I will NOT miss though – my flight back to work, back to the grind and to the smog, pollution and traffic of the metropolis.


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Mehndi is an undividable part of Indian function and rituals. Women of any age including kids also loved to apply mehndi on their hands and legs. Kids mehndi designs are so simple and easy that anyone can make in a short time. This type of Mehndi Design for Kids depends on creativity. Anyone can create a simple mehndi pattern for kids. You can also apply a cute mehndi … [Read more...] about Cute and Latest Mehndi Design for Kids
Latest Pakistani Mehndi Designs in 2019
Pakistani mehndi designs are trendy mehndi design all over the world. Pakistani Mehndi Designs are unique mehndi design as their mehndi pattern are extraordinary and incomparable. Generally, in this mehndi design, bold pattern and remarkable layout included which increase the beauty of hands and/or legs. In Pakistani mehndi design, women mostly use black mehndi for an outline … [Read more...] about Latest Pakistani Mehndi Designs in 2019
Latest Henna Tattoo Designs
Henna Tattoo Designs as known as mehndi is new-fashioned temporary tattoo which is now on trend. New aged girls are loved to apply Mehndi Tattoo on front and, backhand, legs, arms and on shoulders also. This kind of Henna Tattoo Designs is popular in middle eastern and south Asian countries. Every woman who visited India never returned back without applying mehndi on their … [Read more...] about Latest Henna Tattoo Designs


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Hand-Woven Clutch Bag
per item
I have made the fabric for this bag by weaving hand-dyed and hand-spun fibres which I have then felted.
Most of the fibres are a mix of cotton, merino wool, silk and glitzy fibres.
The wrist strap is hand-braided cord and the flap is secured with a magnetic clasp.
This purse is ideal for keeping your phone, specs, car keys etc. together in a large shopping bag or for using on an evening out.
Alternatively, you could use it for bobbins, crotchet needles, make-up, or many other things.
Approx. size - 22cm x 18cm
1 available