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Published on December 21, 2013
Author: davidalman
Source: slideshare.net
Capability and Organizational Health How capability improves productivity and satisfaction Abstract Capability is increasingly important to organizations, relevant to how employees' carry out their roles; to improving productivity; and to organisations achieving sought after goals. Capability refers to the ability to act quickly, effectively, and innovatively to a changing environment and customer needs. Without the application of capability, employees demonstrate limited performance, processes are inefficient, and organizations do not deliver what they should or could. Capability is central to Organizational Health to improve organizational performance, and satisfy employee and customer needs. Contents 1. So what is Capability? 2. The Impact of Capability on Organizational Health 3. Employee and Team Development 4. Role Capability: The Difference between Competency and Capability. 5. Process Capability 6. Organizational Capability Conclusion Notes References 1. So what is Capability? 1.1 Capability Described The application of capability to organizations is central to their efforts to address complex, uncertain, and turbulent environments [1]. Capability is described as: The ability to act quickly, effectively, and innovatively to a changing environment and to customer needs [2]. The concept has broad application, whether organizations operate in the public or private sector, applicable to role, process, and organisation levels. The concept of capability covers three ideas: Copyright David Alman 2010 Page 1
1. Capability is the ability to learn experientially, as an "expert learner", in a self determined way [3]. 2. Capability is the ability to apply experiential learning to "act quickly, effectively, and innovatively to a changing environment and to customer needs". 3. Capability is applicable to familiar problems and contexts (Capability Y) and unfamiliar problems and contexts (Capability Z) by "imagining the future and bringing it about" [4]. In this respect Figure 1 provides a simple illustration of capability as an experientially continuous learning and improving cycle [5]. 2. The Impact of Capability on Organizational Health Organizational Health refers to an organization's ability to achieve its goals based on an environment that seeks to improve organizational performance and support employee well-being. Capability is important to an organization's health as the concept can be applied to improve both organizational performance and develop employee well-being. The following sections explain what capability is and its application to elements of the Organizational Health model shown in Figure 2 [6]. That is: In Organizational Performance to: o o Process capability, and o Role capability Organizational Capability. In Employee Well-being to: o Personal and Team Development. Copyright David Alman 2010 Page 2
In so doing reference is also made to both employee satisfaction and customer satisfaction. 3. Employee and Team Development The way employee and team capability is developed impacts on employee and team satisfaction, talent management, and organizational performance. The development of capability is connected to the idea of an "expert" or "capable" learner which empowers an employee, or team, to learn and adapt to changing work demands [7]. In developing employee and team capability, confidence is a key factor: Confidence in one's ability to perform arising from successful experiences of being responsible for one's own actions. Developing confidence in one's own ability involves progressing through a series of learning frameworks which moves employees and teams from extrinsic tutor/supervisor led and knowledge based learning frameworks towards self managed and self sustaining experiential learning. This is exampled in Table 1 Learning Models & Frameworks. Copyright David Alman 2010 Page 3
In Table 1 a distinction is made in the ability level of employees and teams: Between extrinsically led and structured learning that can result in a performance level described in terms of competence, and development that is intrinsic to an employee and team that can be described as capable. In Table 1 Leader Style is introduced to highlight that the development of employees and teams is not just carried out in an educational or training environment, but day to day in workplaces. That leader styles can block or encourage employee and team development. A leader style, to be effective, suggests the need for flexibility to acknowledge the level of learning of employees and teams are at, as well as what is needed to meet the demands of the work to be carried out. 4. Role Capability: The Difference between Competency and Capability. Before exploring what the term Role Capability entails, it is beneficial to compare the term Capability with that of Competency. Partly to ensure the terms are not confused and misapplied, and partly because an emphasis upon one or the other impacts on the way an organization is managed and performs, and on the way that a range of supporting Human Resource Management (HRM) practices are applied, such as selection and promotion, performance assessment; training, organisational development, succession/ replacement planning, and workforce planning. 4.1. Functional Competency (also referred to as Competence) A functional competency is "something a job holder is able to do and describes an action, behaviour, or outcome which a person should be able to demonstrate". There can be different approaches to identifying functional competency [8]: Copyright David Alman 2010 Page 4
4.1.1 The Job or Technical Approach This usually refers to what is required to carry out a role, and is useful in identifying training needs. It has origins in national training schemes as applied, for example, in the United Kingdom and Australia [9]. A Functional Analysis is used to develop the units and elements of task based competence and covers three areas: What does the job holder have to do to perform effectively? What does the job holder require in terms of knowledge and skills (including social skills behaviour) to perform effectively? How do we know the role is satisfactorily carried out ? [10] 4.1.2 The Role Approach The Role Approach identifies and addresses those issues that affect the "fit" between a person and a role, and is useful in assessing selection and performance assessment. Fit is identified in terms of, for example, personal style, role, and organizational culture. 4.1.3 The Personal Approach The Personal Approach is useful when applied to life transitions, such as a promotion, in terms of recognising what new ways of understanding and behaving are required in the new role, and those from the old role that should be left behind. 4.2 Competency as a Description of a Personal Attribute 4.2.1 Competency as an Underlying Characteristic A competency can be described as "an underlying characteristic of a person in that it may be a motive, a trait, a skill, an aspect of one's self-image or social role, or a body of knowledge which he or she uses" [11]. In this respect a competency could be regarded as incorporating the five elements represented in the acronym "PEAKS": That is, Personal characteristics such as natural preferences and traits; Experience such as acquired knowledge; Attitudes such as chosen responses; Knowledge as learned theoretically or on job; and Skills as learned experientially [12]. 4.2.2 Behavioural Competency Competency can be described as "a behaviour that an individual demonstrates when undertaking jobrelevant tasks effectively within a given organisational context "[13]. In this respect a behavioural competency combines and uses knowledge, abilities, motives etc when a person carries out their job. Examples of competencies are "problem solving", "teamwork", "leadership", and can include organizational value based behaviours such as "Respect for others". These can also include "metacompetencies" used to assess people for long-term development into senior roles, such as "seeks Copyright David Alman 2010 Page 5
opportunities to learn", "brings out the best in others". Behavioural competencies can also be linked and grouped to form Competency Frameworks relevant to more than one role and grade level [14]. Behavioural Competencies can be identified through a Behavioural Analysis (via methodologies such as Expert Opinion, Structured Interview, Workshops, Critical-incident technique) seeking answers to questions such as: What behaviours does the organization value? What "core" behaviours are required to perform effectively in the role? What behaviours example ineffective performance in the role? [15] 4.3 Role Capability Role capability incorporates two concepts of competency; functional competencies (refer to Section 4.1) and competencies as underlying personal characteristics (refer to Section 4.2.1). This combination does not include, or equate to, Behavioural Competencies (referred to in Section 4.2.2) since the latter represents (prescribed) extrinsic (observable) behaviour. Capability "is the ability to do coupled with an inference of being able to become more able. It is not restricted by key competencies, but implies a capacity to develop additional competence and to move beyond competence to being able to work effectively in unpredictable and changing contexts" [16]. A defining characteristic of Capability is "the capacity for autonomous learning and development within the context of change" [17]. While Functional Competency is "about fitness for current purposes and performing effectively in the here and now", capability, while embracing this, is also forward – looking and concerned with the realisation of potential and with "managing the future and contributing to making it happen": A still further distinction can be made that has implications on the application of capability not just to role level, but also at process, and organizational levels, that is "If competence is concerned with fitness for purpose (adequate for working within a system), capability needs to be concerned also with fitness of purpose (adequate for working on the system)". [18]. 4.3.1 Developing Role Capability though Training and Development In training and development terms while Functional Competency can be based on both a: Problem solving approach which applies a linear exploration by subject that is tutor led and knowledge based; and Problem based approach which applies problem scenarios in a way that encourages students to engage with and manage their own learning [19]. Role capability can only be developed through a Problem Based Approach because it is integrated, experiential, and relational. Copyright David Alman 2010 Page 6
This has advantages in reducing training time and costs, for instance, restricting tutor led training to "core" competency requirements, then allowing trainees to develop capability through self managed learning. It can also, if learning is encouraged and not restricted to job standards and targets, produce exemplary performance. Refer to Figure 3. The application and assessment of role capability is relevant, for example, where there is a "gap" between formal tertiary education and practicing knowledge required in a role, such as in the: Development of graduate intakes Development of new professionals (e.g. nurses) In terms of developing senior management, capability becomes relevant in terms of developing "Model B" Professionals. This form of capability involves working flexibly in different contexts, moving beyond expertise based professionalism into a more expansive expertise which transcends discipline based perspectives and includes the ability to gain insights and work effectively where there is no prior expertise. This reflects a further difference between competency and capability, where people can achieve equally capable results in comparable situations using different backgrounds and skills and abilities, drawing on strengths and working around limitations to achieve goals [20]. 4.3.2 Using Role Capability to achieve Excellence. Role capabilities can be described as either "Y" or "Z". Y Capability refers to where successful experience arises from working with familiar problems in familiar contexts. This can include improving existing relationships and work practices if supported by the organisation (e.g. improving work Copyright David Alman 2010 Page 7
standards and targets). Role Capability can also develop and be assessed on Z capabilities which relates to managing unfamiliar contexts and problems [21]. Refer to Figure 4. Z capability involves moving beyond addressing the familiar such as prescribed work standards and targets, to addressing the unfamiliar. Organizations do seek such independent role capability outcomes in areas such as: Design teams Senior Executives The development and application of Z role capability across broader sectors of an organization is anticipated to become more pressing with greater increases in complexity, uncertainty, and ambiguity facing organizations. Responding by developing role capability to manage complexity, uncertainty, and ambiguity has seen changes in the training and expectations in the way roles are carried out in areas such as: Police performance Hospital patient delivery Combat capability of military personnel Customer service Addressing major change For example in improving customer service the productivity of processes can increase through delegated decisions to employees directly dealing with customer service or product outcomes. This links increased organizational performance to employee participation. In this regard there has been found to be a clear correlation between employee participation and productivity, with gains in self managed work environments resulting in adaptability and productivity in the order of a minimum of 35% higher than traditionally managed organizations [22]. Copyright David Alman 2010 Page 8
5. Process Capability 5.1 Capability as Lean Thinking In managing and improving process capability a considerable body of work has built up around the subject of Quality Management. The purpose of Quality Management is to sustain long term success of an organization through customer satisfaction. This involves all employees in improving processes, products, services and the culture in which they work [23]. A key concept in Quality Management is Lean Thinking. Lean Thinking is a way of "seeing" the organization as a system, from the "outside - in": From the customers' perspective so process systems respond optimally to customer demand [24]. In Lean thinking there is attention on identifying value, or the lack of it, for the customer. More specifically attending to: Value adding activities (within a process flow/value stream) in meeting customer expectations; and Waste in terms of: o Non Value adding activities that do not add value, such as unnecessary decisions or actions or deferments; o Lost Value (technically referred to as Failure Demand) where something is not done or is not done right. Failure to not do something, or not do something right, for the customer runs at 20% to 45% in Financial Services, and can be as high as 50% to 80% in Telecommunications and Public Services (Federal, State, and Local Government) [25]. Nurturing capability in employees and processes supports the application of (Lean) Systems Thinking at the process level. For encouraging capability equates to applying the inherent experiential learning (for instance "learning how to see") that is applicable in both Y and Z Capability at process level. While both Y and Z Capability effectively and innovatively can be applied to address customer needs, the distinction between the two at process level is that of focus. In Figure 5 Capability Y focuses on improvements to current processes to satisfy customer needs; what is termed the "break-fix" approach to Value Adding and Non Value activities [26], while Capability Z focuses on satisfying present and future customer needs through "Breakthrough" improvements [27]. In this respect both Capability Y and Capability Z are involved in improving processes as part of a "complex" system. That is "a system of interacting relationships involving things, ideas, and people that is constantly changing or re-adapting itself to internal as well as external forces" [28]. Copyright David Alman 2010 Page 9
For some organizations this presents a significant challenge, particularly those who have in the past relied upon emphasising order and control, sometimes referred to as "Command and Control" only to recognise the paradox that simply increasing control results not in improved performance, but the opposite; to atrophy and failure [29]. For while standardised processes may meet familiar customer needs, prescribed practices may be insufficient, where: Familiar solutions to familiar customer needs require quick, effective, and innovative responses to changing circumstances such as the use of discretionary responses to meet emergent customer needs in hospitality, health, and telecommunication services (Capability Y). Or, Unfamiliar customer needs requiring new and unfamiliar solutions (Capability Z). 5.2 Capability as a Journey in Maturity Process capability can also be expressed in progressive steps: In process maturity terms. That is to say that how processes operate in organizations can be viewed in terms of their effectiveness and flexibility, with effective performance identified on a scale progressing from incompetent through to competent and onto to capable. This progression is reminiscent of the learning curve role capability undertakes, as shown in Figure 3. In the Process Capability Model the maturity of processes is shown in Figure 6, and is exampled in Table 2 Organizational Characteristics of Process Capability [30]. In Figure 6 and Table 2 a distinction in Process Capability is made between "horizontal" processes that focus on present services and products to customers, and "vertical" processes which incorporate processes that support a strategic focus and direction into the future. Copyright David Alman 2010 Page 10
6. Organizational Capability 6.1 Organizational Capability Described Organizational Capability could be described as an organization's ability to organise resources and deliver outcomes to the satisfaction of customers [31]. Copyright David Alman 2010 Page 11
In Figure 7 organizational capability is represented with two forms of capability being explored with the idea of "learning how to learn" remaining central to both. In Figure 7 a distinction is made between organizations who focus on the present (Y Capable Organization) and those that focus on the present and future (Z Capable Organization). A capable organization can be described entirely within position Y where learning and improvement occurs from and about current circumstances. A capable organization can also be described within a Z position where an organization learns to create and implement ways of doing things faced with the uncertainty and unfamiliarity of its present and future circumstances [32]. 6.2 Organizational Capability as Customer Centric Organizations Because of the need to act quickly and innovatively to changing technologies and customer needs and values there has been some attention placed on shaping organizations as "Customer Centric Organization" where the focus is on the alignment between customer needs and organizational capabilities. Designing Customer Centric Organizations is relevant to both the private and public sectors [33]. At an organizational level, for the private sector, the search is to increase customer loyalty (e.g. percentage of customers that intend to repurchase or willing to endorse the organization's product or service to others). As establishing long term relationships with customers can be up to three to five times more profitable than short term relationships. Copyright David Alman 2010 Page 12
Key factors identified in achieving superior value for customers are employees who are empowered and a culture that supports a customer centric approach. This is reflected in a range of articles variously referring to terms such as "Customer Value Management" [34]; "Customer Centric Organizations" [35], and "Customer driven design and development" [36]. Such articles highlight the importance of aligning customer needs to organizational capabilities (at all levels) as a means of improving products and services, profitability, customer loyalty, productivity, and employee engagement. Conclusion Capability is key concept in improving Organizational Health both in terms of Organizational Performance and Employee Wellbeing, for the application of capability is central to: Improving the productivity of an organization's performance and customer satisfaction; and The development of employees and teams, and employee satisfaction – to employee wellbeing. The concept of capability has increasing importance because, through what capability entails, organizations can better manage environments that are increasingly more complex, uncertain, and turbulent. Central to the idea of Capability is the development of the "expert learner" who can "learn to see and do". As a learning process capability can also be reflected as a maturing process at role, process, and organizational level from incompetence, competence to becoming capable. Capability is also described in two forms: Capability Y which is managing the present and the familiar, and Capability Z which is managing for the present and future, and the unfamiliar. Capability is demonstrated through responding positively to change; creating and implementing new ideas and new ways of doing things; and the ability to adapt flexibly to changing environments and customer needs. It is an ability needed in roles, processes, and organizations in the face of ever increasing uncertainty, ambiguity, and complexity. Notes [1] Hase in Heutagogy and developing capable people and capable workplaces: Strategies for dealing with complexity recognises the need for capable people, who are likely to be more effective in dealing with an increasing turbulent and complex environment by possessing "an 'all round' capacity centred on the characteristics of: high self-efficacy, knowing how to learn, creativity, the ability to use Copyright David Alman 2010 Page 13
competencies in novel as well as familiar situations, possessing appropriate values and working well with others". He also highlights the need to develop work environments to enable "capable people to express their capability". [2] Staron & Weatherley in Capability development – a model for supporting workforce change and innovation discuss a model for capability development where the phrase "capability development supports a workforce to respond quickly, effectively and innovatively to a constantly changing environment and to customer needs", is used. This has been adjusted and applied as the core description in this article to describe what capability means. [3] Phelps in Capability versus competency in information technology education draws a connection between the notion of 'capability' and that of the 'expert learner', where expert learners "use the knowledge they have gained of themselves as learners, of task requirements....to deliberately select, control and monitor strategies needed to achieve desired....goals". [4] Stephenson in Corporate capability: Implications for the style and direction of work-based learning describes the concept of capability as "an all round human quality, an integration of knowledge, skills, personal qualities and understanding used appropriately and effectively - not just in familiar and highly focused specialist contexts but in response to new and changing circumstances". He distinguishes between competence as "about delivering the present based on past performance" and capability as "about imagining the future and bringing it about". In this Paper, Professor Stephenson outlines his model describing it as "Positions Y and Z in the world of Actions", where it appears that Y position might also reflect competency. However, in Capabilities, constructivism and portfolios: working towards a fresh approach to curriculum design in management education Cochrane, Mahony, Bone & Johnson clearly reflect both the Y and Z positions described by Stephenson as forms of Capability, thus supporting a Y Z Capability Model as applied in this article. The distinction, which makes Y also a capability, is experiential learning applied to both familiar and unfamiliar problems and contexts. In this paper a step further is taken with the Y Z Model as reflecting an "expert Learner" who is applying their level of experiential learning to "act quickly, effectively, and innovatively to a changing environment and to customer needs" whether that relates to (present) familiar problems and contexts "and imagining the future and bringing it about", or unfamiliar problems and contexts and "imagining the future and bringing it about". [5] Kolb in Organizational Psychology a book of readings describes an experiential learning model, which is simplified into the experiential learning cycle of the "expert learner' in Figure 1.' The term "imagining" described by Stephenson (see [4] above) relates to considering, evaluating, and selecting a solution (abstract conceptualisation) in Kolb. [6] Alman in Organizational Health provides an Organizational Health Model upon which the application of capability is illustrated. Organizational Health refers to "the extent an organization Copyright David Alman 2010 Page 14
achieves its goals based on an environment that seeks to improve Organizational Performance and support Employee Well-being". In this respect an environment that improves Organizational Performance and supports Employee Well-being through the development and application of capability. [7] Cochrane, Mahony, Bone & Johnson in Capabilities, constructivism and portfolios: Working towards a fresh approach to curriculum design in management education discuss three stages of learning as a strategy of progressing students into deeper learning frameworks, and the development of capability through experiential learning. Based on this discussion the Table 1 Learning Models and Frameworks Table was developed. [8] Holmes in Understanding professional competence: Beyond the limits of functional analysis provides a description of competence (i.e. Functional Competency). "A competence is a description of something which a person who works in a given occupational area should be able to do. It is a description of an action, behaviour or outcome which a person should be able to demonstrate." This description of a Functional Competency is used in this article. Further, the explanation of different approaches to Functional Competency (e.g. The Job or Technical Approach; Role Approach; and the Personal Approach) is also drawn from the same paper. [9] Whiddett & Hollyforde (2006 p5) briefly explain that there are two well-established interpretations on what a competency is. The first is based on work tasks, described in this article as Functional Competencies (i.e. descriptions of what a person has to do in a job) that are descriptions of work tasks and have their origins in (British) national training schemes. The second is based on descriptions of behaviour (i.e. how a person does their job), described in this article as Behavioural Competencies. [10] Armstrong (2001 pp41-44) explains that a (Functional) Competency applicable to the (British) national training schemes can be defined by means of a "functional analysis", and explains what such an analysis covers. [11] Whiddett & Hollyforde (2006 p6) provide two similar definitions of what a competency is. The first by Kemp (1980) states "a job competency is 'an underlying characteristic of a person which results in effective and/or superior performance in a job" and the more expanded, and much quoted, definition on what those characteristics may be by Boyatzis (1982) in "A job competency is an underlying characteristic of a person in that it may be a motive, a trait, a skill, an aspect of one's self-image or social role, or a body of knowledge which he or she uses". [12] Murray-Webster & Hillson use the acronym PEAKS to identify 5 component elements of a competency then describe each in a framework. These elements being Personal characteristics, Experience, Attitudes, Knowledge and Skill. Copyright David Alman 2010 Page 15
[13] Whiddett & Hollyforde (2006 p7) define a competency based on behaviour observed in an organizational setting: "Competencies are behaviours...." [14] Whiddett & Hollyforde describe in their book what a (behavioural) competency is, how they can be developed into Competency Frameworks, and example their application to selection, performance review, training and development, and pay & grading. [15] Armstrong (2001 p44-51) describes a range of alternative behavioural analysis methodologies to identify (behavioural) competencies. [16] Doncaster & Lester explore the concept of capability in terms of what is involved in becoming and being capable, and this paragraph is selected as assisting in distinguishing differences between competency and capability. [17] Hanney quotes Professor Stephenson. [18] Doncaster & Lester referencing quotations from Professor Stephenson. [19] Hanney quoting Savin-Baden on Problem Based Learning (PBL). [20] Doncaster & Lester referring to a form of professionalism that transcends expertise-based professionalism referring to this as a kind of "extended" professionalism or 'Model B' professionalism. [21] Cochrane, Mahony, Bone & Johnson in Capabilities, constructivism and portfolios: Working towards a fresh approach to curriculum design in management education illustrate Stephenson's "Y & Z approach to capability development" model upon which The Y & Z Role Capability Model is based. [22] Wheatley (2005, p65) references Weisbord & Janoff for the source of this productivity measure. [23] American Society for Quality (ASQ) provides this explanation of the term Quality Management. [24] Seddon (2003 p112) refers to "learning to see" which begins with a different perspective, and when thinking of the organization as a system, starting from the "outside-in": The system in customer terms. [25] Seddon refers to the correct technical term of Failure Demand (which is referred to in this article as "Lost Value" for easier understanding in relation to other value terms used in Quality Management). He considers Failure Demand as representing a significant cost, and to wet one's appetite over the significant possible productivity improvements that are available to the private and Copyright David Alman 2010 Page 16
public sectors quotes a series of statistics. In his book he refers to the term "local authorities" where in this article the term "Public Services" is used. The reason for this is that public sector service deliveries that fall within the ambit of British local authorities are structured differently in Australia. For example, Health can fall into local and state government areas of responsibility, and police into state and federal jurisdictions. [26] Bicheno (2008 p22) discusses failure demand is terms of "break-fix" and the improvement of an existing service (this could be referred to as Y Capability application). He also refers to preventable failure demand which relates identifying root causes of a problem through, for example, design and preventive practices that could eliminate the need (e.g. a repair service) for a service in the first place to improve customer satisfaction (this could be viewed as a Z Capability application as both the context and problem are shifted into the "unfamiliar"). [27] Juran defines a "breakthrough" as "change, a dynamic, decisive movement to new, higher levels of performance". In the sense that a decisive shift to something new and improved is reflected in Juran's writing, the word is used to represent Z Capability. [28] Savary & Crawford-Mason provide an excellent example of systems thinking applied to improving patient care in Hospitals. In their book they explain what a system is from a systems thinking approach, and explain a "complex system" as a system "that is constantly changing or readapting itself in response to internal as well as external forces". The continuous improvement of such complex systems, as experiential learning systems, can be equated in this article to both Y and Z Capability. T he distinction being that the "changing" and "readaptating" responses can be refer to the "familiar" in Y Capability experiential learning, and the "unfamiliar" for Z Capability experiential learning. [29] Wheatley (2005 p38,39) explains the paradox of the adverse effects of over emphasising too much order rather than seeking a balance where, for example, seeking a clear and coherent identity at the core then allows for maximum autonomy where employees are freed to contribute in creative and diverse ways. [30] Curtis, Hefley, & Miller explain in their book the People Capability Maturity Model (PCMM). Their five level maturity model is adapted and uses four levels. [31] Harris explores the concept of Organizational Capability from academic and consultant literature and provides a broad perspective on the subject. The description used in this article is reflective of the categories considered by The Process Renewal Consulting Group referred to by Harris in his article. Copyright David Alman 2010 Page 17
[32] Stephenson describes what a Capable Organization is. This is adapted in this article to reemphasise the present and "familiar", and present and future and "unfamiliar", experiential learning that is occurring rather than whether an organization is focused on internal systems or external trends. [33] McDonald explores the concept and benefit (or not) of treating citizens as customers in terms of the role required of the public sector. This reference may be of interest to readers who wish to explore this aspect further. [34] Customer Value Management (CVM) is an approach consistent with Organizational Capability described in this paper. [35] Kawalski provides some perspectives on what the term customer-centric organization involves. [36] Commander provides a report on Customer Driven Design and Development. References Alman, D. Organizational Health. Retrieved 28 April 2010, from http://knol.google.com/k/davidalman/organizational-health/11ytsa5mr372d/14# American Society for Quality. Retrieved 29 April 2010, from http://www.asq.org/learn-aboutquality/total-quality-management/overview/overview.html Armstrong, M. (2001). Performance management: Key strategies and practical guidelines. (2nd ed). London: Kogan Page. Bicheno, J. (2008). The lean toolbox for service systems. Buckingham, England: Production and Inventory Control, Systems and Industrial Engineering Books (PICSIE Books). Cochrane, K. Mahony, M. Bone, Z. & Johnson, S. Capabilities, constructivism and portfolios: Working towards a fresh approach to curriculum design in management education. HERDSA Annual International Conference, Melbourne, 12-15 July 1999. Retrieved 28 April 2010, from http://www.herdsa.org.au/branches/vic/Cornerstones/pdf/Cochrane.PDF Commander, C (2006). Report brief: Customer-driven design and development. Retrieved 30 April 2010, from http://www.forrester.com/role_based/pdfs/CustomerDriven_Design_And_Development_ReportBrief.pdf Curtis, B. Hefley, W.E. & Miller, S.A. (2002). The People Capability Maturity Model: Guidelines for improving the workforce. Boston, MA: Addison-Wesley. Customer Value Management: Building business organisation and capability to deliver what the customer wants. Retrieved 30 April 2010, from file:///E:/Capability/Customer%20Value%20Management.htm Doncaster, K. & Lester, S. (2000). Capability and its development: Experiences from a work-based doctorate. Retrieved 28 April 2010, from http://www.sld.demon.co.uk/capdoc.pdf Copyright David Alman 2010 Page 18
Hanney, R. Competence or Capability: Work-based Learning & Problem based Learning. Retrieved 29 April 2010, from http://www.meccsa.org.uk/pdfs/meccsa-ampe-1-papers/MeCCSA-AMPE-Jan05Hanney.pdf Harris, R. Unravelling the notion of organisational capability: What do writers say it is and VET providers think it is? Retrieved 30 April 2010, from http://avetra.org.au/documents/31-Harris.pdf Hase, S. Heutagogy and developing capable people and capable workplaces: Strategies for dealing with complexity. Retrieved 28 April 2010 from http://www.wln.ualberta.ca/papers/pdf/17.pdf Holmes. L. Understanding professional competence: Beyond the limits of functional analysis prepared for Course Tutors' Conference, Institute of Personnel Management, 6-8 July 1992. Retrieved 28 April 2010, from http://www.re-skill.org.uk/relskill/profcomp.htm Juran, J.M. (1995). Managerial breakthrough. Philadelphia, PA: McGraw-Hill. Kolb, D.A. (1974). Learning and problem solving: On management and the learning process. In Organizational Psychology a book of readings. (2nd ed) Englewood Cliffs, New Jersey: Prentice-Hall. Kowalski, B. Creating a customer- centric organization in the 21st century. Retrieved 30 April 2010, from http://ezinearticles.com/?Creating-a-Customer-Centric-Organization-in-the-21stCentury&id=643038 McDonald, N. Think Paper 5: Is citizen-centric the same as customer-centric? Retrieved 30 April 2010, from http://www.ccegov.eu/Downloads/Paper_5_Citizens_and_Customers.pdf Murray-Webster, R., & Hillson, D. Scaling the PEAKS of project management competency. PMI Europe, The Project Management Festival, 19-29 June 2002, Hosted by PMI France-Sud. Retrieved 29 April 2010, from http://www.risk-doctor.com/pdf-files/pks0602.pdf Phelps, R (2001). Capability versus competency in information technology education: Challenging the learning context for lifelong technological literacy. Proceedings of the Learning Conference 2001, Paper presented at The Eighth International Literacy & Education Research Network Conference on Learning, Spetses, Greece, 4-8 July 2001. Retrieved 28 April 2010, from http://epubs.scu.edu.au/cgi/viewcontent.cgi?article=1015&context=educ_pubs Savary, L.M. & Crawford-Mason, C. (2006). The nun and the bureaucrat. Washington, DC: CC-M Productions. Seddon, J. (2003). Freedom from command & control: A better way to make the work work. Buckingham, England: Vanguard Education. Staron, M., & Weatherley R. Capability development – a model for supporting workforce change and innovation. TAFE NSW Workforce Development Unit February 2009 Newsletter Retrieved 28 April 2010, from http://www.icvet.tafensw.edu.au/ezine/year_2008/sep/article_capability_development_model.htm Stephenson, J. (1999). Corporate capability: Implications for the style and direction of work-based learning. Public lecture delivered at University of Technology, Sydney. Retrieved 28 April 2010, from http://www.johnstephenson.net/corpcap.pdf Wheatley, M.J. (2005). Finding our way: Leadership for an uncertain time. San Francisco, California: Berrett-Koehler. Whiddett, S., & Hollyforde, S. (2006). A Practical guide to competencies: How to enhance individual and organisational performance. London: Chartered Institute of Personnel and Development. Copyright David Alman 2010 Page 19
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(organizational capability [6]) and the mechanisms of 5 steps ®, ... engineering, health, public transportation, project investment) Global and
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Capability Maturity Model Integration ... CMMI helps "integrate traditionally separate organizational functions, ... V1.2)" (PDF). Carnegie Mellon ...
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Cost effectiveness: Prudently uses resources based on organizational priorities "UM Health System ... University of Michigan Health System.
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Defining and Constituting Foundational Capabilities and Areas V1 ... Examples of these skills include organizational ... RESOLVE – Public Health ...
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CMMI Measurement and Metrics ... The availability or capability of organizational assets. • Quality. The problems and/or defects with a product or
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SIOP Organizational Capability. by dlparker47. on Oct 29, 2015. Report Category: Documents. Download: 0 Comment: 0. 68. views. Comments. Description.
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organizations with organizational capability approach : ... considerations and organizational capability ... organizational capabilities is ...
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Community Agricultural Relationships to Federal Core Capabilities Crosswalk ... Core Capability: ... Include draft ICS Organizational Charts ...
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text:
25% off for a friend. $10 for you. Refer someone today.
bench nature park trees
yep, another great work.
This is great, once again simple and very sweet!!!I'm really liking your page 3!!!!
thanks jlynn!! everybody has different tastes dont they?!!
Great shot, looks so peaceful :)
Lovely colours, good place to enjoy with a good book or the quietetude of a friend to share the silence without need for words
Loading more work by Sarah Moore...
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subset: commoncrawl


text:
Nick Kew: > > > What is buggy in Netscape 4 ?? > > It can't show Unicode characters outside of the current character > > encoding. So you'll have to turn on utf-8 (or utf-7) to make Netscape > > realise it can show such characters. > Charset encoding is something on which I am basically ignorant. I see... > But it occurs to me that charset support is properly a function of the > operating system, not of an application such as Netscape. Indeed, > whenever I install an OS[1] or compile a kernel, *I* select what charsets > I want it to support. Why should Netscape re-invent that wheel? It does. Nescape handles all this encoding stuff all by itself. > Or are you saying Netscape can't use the charsets you do have on your OS? > And if so, is that a setup issue (as with fonts, where it needs a > fontpath to work) or a genuine bug? It can use any charset it knows about. Regardless of the character endocing being used you should always be able to insert any Unicode character into the page using "&#number;". Netscape can interpret such codes, but if the charater that is reffered to happens to be outside of the repertoire of the encoding of the page, Netscape forgets that it knows how to display the character and shows a question mark instead - even if the character is present in the font Netscape is actually using at the moment! So, if you actually use only ASCII and "&#number;" for any non-ASCII characters, but set the encoding to e.g. "iso-8859-1" then Netscape refuses to display any characters that are outside of "iso-8859-1". But if you set the encoding to "utf-8" then it suddenly can display any character. "&#number;" should be totally independent of the encoding. If you want to understand this stuff better have a look at these excellent pages: <http://www.malibutelecom.com/yucca/chars.html> <http://www.malibutelecom.com/yucca/html/chars.html> ##################################################################### Bertilo Wennergren <http://purl.oclc.org/net/bertilo> <email@example.com> #####################################################################Received on Sunday, 18 March 2001 09:14:50 UTC
This archive was generated by hypermail 2.3.1 : Tuesday, 1 March 2016 14:17:29 UTC


text:
about anthemic
Anthemic is a series of verse about the wonder of finding God in life. Comprised of The Expression of Divine and a yet-to-be-released follow-up, Anthemic cuts through the noise with the one thing that is true and eternal. It reflects what has endured, what is for today, and what will forever continue to be sung about. Its aim is to be a burning light, an anthemic rising of a cry that is deeply personal, yet to be on display for the whole world. Anthemic features the photography of Nathan Tecson.


text:
Dolphin Seaworld Coffee TableCoffee tables, coffee table sets Comments Off
Established in 1973, SPI has become one of the most exciting Home Dcor, Garden and Gallery vendors in the industry. We enjoy the benefits of designing our own unique products and controlling the manufacturing process. With manufacturing plants in China and established partners throughout Asia, SPI has the advantage offering our customers innovative and provocative designs at affordable prices. Our diverse selection of products is valued by prominent interior designers and home dcor specialists. SPI products can be found at major retailers throughout the world, including large department stores, garden centers, speciality boutiques, mail order catalogs, and online stores.
Material: Brass/ Marble/ Glass
Dimensions:Height: 21″
Width: 42″
Depth: 24″
SPI Design
P.O. Box 3442
Alexandria, VA 22302
703.519.7415 v
703.519.7416 f
Capri Glass Coffee TableCoffee tables, coffee table sets Comments Off
Ogawa Wooden Coffee TableCoffee tables, coffee table sets Comments Off
The Ogawa Coffee Table's crescent shape and simple, curved legs makes a great coffee table as a single unit or create different configurations with additional tables. Custom sizes and woods available.
General Style: Artisan, Contemporary, Hip
Specific Style: Art Deco, Arts and Crafts, Asian, Bauhaus, International, Italian, Mid-century Modern
Essential Properties: Artisan, Green, Handmade
Leg Style: Square
Top Material: Wood Top
Material: Ash, Walnut (Also available in Bird's-eye Maple, Cherry, Maple, Tiger Maple, Wood)
Dimensions: 16″ W x 16″ H x 48″ L x 48″ dia. x 1.25″ Top Thickness
Top Color / Finish: Oiled (Also available in Natural)
Stain: Available in Dark, Light, Medium
Construction: Solid
Nori Morimoto, Inc.
PO Box 1034
New York, NY 10040
Vermont Studio
43 Mill Road
Waterbury, VT 05676
Clerestory I Wooden Coffee TableCoffee tables, coffee table sets Comments Off
General Style: Contemporary
Essential Properties: Environmentally Green
Material: Wood
Color / Finish: Natural
Meyer Wells
1600 West Armory Way
Building 269
Seattle, WA 98119
206.282.0076 (Phone)
206.282.5076 (Fax)
Sales & Information:
Custom Design:
Steel & Wooden 232 Coffee TableCoffee tables, coffee table sets Comments Off
Coffee tables with round steel plate or ring in stainless steel.
Structure in massive wood and top in transparent or white frosted decorative security glass. Designed by Guggenbichlerdesign. Pictured with Heartbreaker chairs.
Top Material: Wood Top (Also available in Glass Top)
Material: Steel, Wood
Color: White
Tonon & C. spa
Via Diaz, 22
33044 Manzano (UD)
Tel. +39 0432 740740
Fax +39 0432 740770
email: firstname.lastname@example.com
Metro Cherry, Concrete Coffee Table, Model: N/ACoffee tables, coffee table sets Comments Off
Model: N/A
Style: Contemporary
Shape: Square
Top Material: Stone
Leg Style: Tapered
Material: Cherry, Concrete
Stain: Light
Color: Gray, Green, Natural
Features: Drawers
Dimensions: 27″ W x 27″ D x 16 1/2″ H
Haba Design
708 Twin Pines Drive
Camano Island, WA 98282-8677
Phone: (360) 387-0443
Glass Coffee TableCoffee tables, coffee table sets Comments Off
Glass Coffee Table
Style: Contemporary
Shape: Rectangular
Top Material: Glass
Material: Glass, Iron
Color / Finish: Metallic
Jefferson Mack Metal, Inc.
2261 Shafter Avenue
San Francisco, California 94124
Phone: 415-550-9328
General Inquiry: firstname.lastname@example.com
Essence Coffee Table Model: 8513Coffee tables, coffee table sets Comments Off
Essence Coffee Table
Model: 8513
Style: Contemporary
Shape: Oval
Top Material: Glass (Also available in Leather)
Leg Style: Capped, Tapered
Material: Glass, Hardwood (Also available in Leather, Stainless Steel)
Color / Finish: Available in Black Lacquer, Celery Lacquer, Chocolate Lacquer, Cinnabar Lacquer, Clay Lacquer, Grey Lacquer, Ivory Lacquer, Linen Lacquer, Mocha Lacquer, Pine Lacquer, Sand Lacquer
Construction: Solid
Features: Gallery
Dimensions: 48″ W x 34″ D x 12″ H
Donghia Inc.
256 Washington Street
Mount Vernon, NY 10553
United States of America
Tel: 1.914.662.2377
Fax: 1.914.662.2307
Email: email@example.com
Oval Chevron Coffee TableCoffee tables, coffee table sets Comments Off
Oval Chevron Coffee Table
Style: Contemporary
Shape: Oval, Rectangular, Round, Square
Top Material: Stone
Material: Bronze
Color / Finish: Patina
Construction: Solid
Dimensions: 48″ W x 24″ D x 17.5″ H x 1.5″ Top Thickness
Corbin Bronze Ltd.
1166 Southwest Boulevard
Kansas City, KS 66103
ph. 913 766 4012
f. 913 766 4015
Round Coffee Table Model: 025Coffee tables, coffee table sets Comments Off
Round Coffee Table
Model: 025
Style: Country
Shape: Round
Top Material: Wood
Material: Cherry
Stain: Medium
Color / Finish: Hand-applied, Oiled, Waxed
Construction: Mortise & Tenon Joinery
Dimensions: 18″ H x 36″ dia.
Charles Shackleton Furniture
POB 48, Route 4,
Bridgewater, VT, 05034,
United States
Telephone:+802 672 5175
Fax:+802 672 5177


text:
Write some Software
Presupuesto ₹600-1500 INR
We are looking for additional developers with our on-going projects. Some of them are smaller in nature and we would like to outsource them on Freelancer. We prefer local freelancers only.
There will be regular work which selected candidate will be awarded on this platform. For us, timely delivery & daily progress is very critical. You will need to share database schema, controllers / models documentation first. Only after getting an approval on those you will start coding. Reason of this step is simple, we want these modules to integrate into our existing big product, and thus want to keep code quality in check.
Most of projects will be kind of admin panels.
Most of our work would be around CodeIgniter framework, so candidate must have a good & solid understanding of the same. Also you will be shared a mockup/UI theme package reference. But since you will be integrating with in your project, knowledge of Bootstrap framework and CSS is required.
We don't want any one to bid/apply on this project with intention of sharing work further on freelancer or other medium. Please apply only and only if you have ability and availability to code & complete projects with mentioned technologies yourself.
Team ASKIN
For some reason, it appears that Freelance is not keeping LOCATION filter active probably, so to clarify, this job is for a Local Freelancer only, situated in Bikaner, Rajasthan India OR with in 30 KM radius of this city.
10 freelancers están ofertando el promedio de ₹2339 para este trabajo
Hi Let's clarify the requirement in details also if you want us to share our previous work let us [login to view URL] have a few questions about your project, please send us message so that we can discuss more. Thanks & reg Más
Dear Client, Thank you for looking at my candidature. As per your given brief you are looking for an codeigniter expert, who can do some module in your existing web application, i am glad to say that i have prio Más
Hi, I have 3+ years experience working as a PHP/Wordpress developer. I can work on regular basis if you have wordpress related work. I haven't worked on codeitniter. Looking forward to hear from you.
Hello, i have experience and skills to complete this jobs, i am right suitable person for this task, i have read your description. i can do this task. Please open your chat box for more discussion. Area of Interest: Más
Hello Sir, After successfully and diligently going through the project details, I am very confident that i will do a perfect job comprising and accomplishing all your business requirements and deliver within the stip Más
Hi, I have read your description, I have few questions about the project. please initiate chat to discuss more about the project. Thanks and Regards, iBitol


text:
New Delhi: Delhi Police on Friday released a sketch of a suspect among the five men who allegedly abducted and raped a 30-year-old call-centre employee even as it failed to arrest anyone in the case.
"We have released a sketch after talking to the victim
and her colleague who was with her at the time of the
incident," a senior police official said.
The 30-year-old woman was walking towards her home in
Moti Village in south Delhi early Wednesday morning along with
her one of her colleagues when the men in a vehicle abducted
her and took turns to rape her. She was later dumped in
Mongolpuri after which she approached police.
Police have gone through the footage from three CCTVs in
the locality but did not get much clue from it as the
clippings were blurred, the official said.
The city police also issued instructions to its force
which included dropping of women stranded in the capital by
PCR vans at their homes.
"If any woman feels stranded, she is advised to call PCR
helpline `100`. PCR van will drop her at her residence," Delhi
Police spokesperson Rajan Bhagat said.
The Station House Officers of localities where girls from
the North-East live in large numbers have also been directed
to meet them and sensitise them in respect of security on
regular basis, he said.
"Delhi Police has also intensified patrolling and
checking during night on vulnerable roads," Bhagat said.
A senior police official said Special Commissioner
(Crime) Ranjit Narayan will write to BPOs asking them to take
necessary measures to ensure safety of their employees.
Delhi Police had been insisting that a woman employee
should be accompanied by a security guard and that cab drivers
should not pick up any stranger on the way.
"Effective check and control of vehicle movement with
installation of GPS system and verification of cab drivers
were emphasised on in the meeting. It was also said that they
should drop the women at their doorsteps and move only after
getting telephonic confirmation," the official said.


text:
The Pulitzer Prize committee exhibited a little sense of humor in awarding, on the eve of tax day, the prize in the Explanatory Reporting category to The New York Times reporter David Kocieniewski. For the past year and more, Kocieniewski has been writing a series for his paper called "But Nobody Pays That," about the curiousities of the Federal tax code that allow some corporations to pay little or no tax.
Among Kocieniewski's hits have been stories outlining how companies like Sirius XM take large deductions for issuing stock options to their top executives without laying out any cash. (Companies are allowed to deduct the value of the stocks when the execs cash their options in, not the value when the options were issued. The cash-in price, naturally, is higher.)


text:
Below are some progress shots of the latest 25mm buildings I'm working on for my Western games. They are both Old Glory I bought two years ago during their big Western sale. The top is the sheriff's office, and the lower is the OK corral. I also painted some outhouses but forgot to snap them. Sorry but I forgot to write down how I painted the stone. (I used the hedges out front as a photo stand. I use free USPS boxes for painting, dulcoting, and holding models.)
Painting Wood:
Americana Burnt Umber DA064
Americana Khaki Tan DA173
Ceramcoat Sandstone 2402
I left the air bubbles in the sheriff's office instead of filling them. My explanation is that Gun Town is such a rough place, that the office has been attacked many times--even by Gatling gun. Like I said, a rough town to be a lawman.
Yesterday, I also cleaned up Old Glory's Harwood House and their wooden bridge. I found an easy and cheap solution to fixing Harwood House's poorly fitting roof and will post that asap. I cannot stress this enough: when cutting resin, always wear full safety glasses! The resin chips easily and flies everywhere. Two years ago, I learned the hard way that an Optivisor is not safety glasses!
Yesterday, I also primed the interior details for the sheriff's office and dulcoted three more Western figures I finished last week, taking advantage of a low humidity day here in Central Florida. I just have to finish their bases. That brings my total completed Western figures to 17, with a few Victorian gentlemen tossed in for measure. I promise that I will take closer photos of the Western figures and explain how I made the bases.


text: Each summer whale sharks migrate to the waters just off the Yucatan Peninsula where the Caribbean and Gulf of Mexico meet. They are here for one thing and that is to feed on plankton and small fish. Isla Holbox is a sandy street with golf carts for cars and the nearest getaway where you can book a trip out to swim with the largest fish in the world.


text:
Golf is the favorite sport of the Portuguese. The country is also favorable for a round of golf at any time of the year. Playing golf in this country is a totally unique experience which remains etched in your memory while giving you still want to come back. Many courses are available allowing you to access exceptional views and make you enjoy a dream setting not to mention the climate doucuer throughout the year. The hospitality and the friendly locals also leave you speechless pushing you to settle there permanently.
Eighty land at all
To play golf in Portugal you can choose between courses with eighty of the most impressive scenery as each other. They spread from north to south, from east to west. There is not a single area in which you will not find a golf course. Although the plots are varied as are the levels of difficulty, the hardest and biggest challenges would be to stay focused against the charm and beauty of this dream landscape blinding you completely. Some courses are located in the heart of the white sand dunes and are surrounded by many cliffs giving you the ocean. Others are surrounded by lakes and mountains of sight making you feel wonderful scents of flowers and herbs that intoxicate you. The majority of these courses were designed by great architects such as Rocky Roquemore mondiallement known, Arnold Palmer and Henry Cotton. They all have in common environmental quality and harmony associated with the nature simply.
The more experienced players will choose the Algarve or Lisbon coast if others are rather in the Azores or in Espinho where the second field the oldest golf throughout continental Europe. Note that most of the land have already acceuilli several international awards. In rural areas, you can practice swin-golf at your leisure. If during the day, the parties are more difficult, more and played more strained, the evening promises well with a few drinks around the clubhouses of the table or at the restaurant in a convivial atmosphere.


text:
|Development of the EEG measurement technique under exercising.
MedLine Citation:
|PMID: 17281621 Owner: NLM Status: PubMed-not-MEDLINE
|Our purpose of this research is a development of the method that detects EEG of an athlete under exercising. If EEG under exercising can be measured, we can assess the mental condition of the athlete. Usually, EEG is measured in the shield room, and a subject is required rest in bed while measurement. And it is said that measuring EEG under exercising is difficult. In this paper, we will discus about our new measuring method that can detect EEG under exercising by using independent component analysis. Five normal subjects were tested with our method, and EEG without artifact was able to measured. So, we think our new method will be useful for the research of mental condition of the athlete.
|Junya Tanaka; Mitsuhiro Kimura; Naoya Hosaka; Hiroyuki Sawaji; Kenichi Sakakura; Kazushige Magatani
Publication Detail:
|Type: Journal Article
Journal Detail:
|Title: Conference proceedings : ... Annual International Conference of the IEEE Engineering in Medicine and Biology Society. IEEE Engineering in Medicine and Biology Society. Annual Conference Volume: 6 ISSN: 1557-170X ISO Abbreviation: Conf Proc IEEE Eng Med Biol Soc Publication Date: 2005
Date Detail:
|Created Date: 2007-02-06 Completed Date: 2008-09-12 Revised Date: 2014-08-21
Medline Journal Info:
|Nlm Unique ID: 101243413 Medline TA: Conf Proc IEEE Eng Med Biol Soc Country: United States
Other Details:
|Languages: eng Pagination: 5971-4 Citation Subset: -
Export Citation:
|APA/MLA Format Download EndNote Download BibTex
|MeSH Terms
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
Previous Document: Electrical stimulation of isolated rabbit retina.
Next Document: Feature attraction and classification of mental EEG using approximate entropy.


text:
My first "orders" for Christmas…for my parents! Well, everything starts small right?
My dad ordered about 28 boxes of a mix of blondies and brownies (with and without cashews – yeah, I was creating my own headache) and my mom ordered 12 boxes of the same thing. Then my aunt ordered 10 boxes of just the brownies and 6 boxes of blondies (plus some cupcakes – but that's another post).
I think that's a great start for "starting" my "business" LOL


text:
Join Us Each Week
Catholic Worship
Saturdays • 5 pm
Lutheran Worship
Sundays • 10:30 am
New Form for Reimbursements
St. Paul Partners: We have a new budget form for anyone wishing to spend $100 or more on church matters. Please click here to download and print a copy.
Ministry Review
The Rocky Mountain Synod has conducted a ministry review of St. Paul. The report was presented to the congregation in May. Read it by clicking here. (It will download a Microsoft Word file.)


text: L. BERNITA HOLLOPETER, 73, 6420 Magnolia Homes Road, Orlando, died Sunday. Born in Cambridge, Ohio, she moved to Orlando from Fort Wayne, Ind., in 1974. She was a retired secretary and a member of First Baptist Church, Fort Wayne. Survivors: daughter, Rosemary Varnell, Orlando; brothers, John L. Phillips, Norman D. Phillips, Robert Phillips, all of Three OaksMich., Richard Phillips, BringhurstInd.; sisters, Mrs. Ruby Grose, Mrs. Mildred Luzadder, both of Orlando, Mrs. Shirley Todd, Michigan CityInd., Mrs. Becky Dobson, GreentownInd.; one granddaughter. Cox-Parker Guardian Funeral Home, Winter Park.


text:
Months after superstorm Sandy hit, allergies from mold created in flooded buildings could be a big problem for some Long Islanders.
As WCBS 880′s Sophia Hall reported, there could be a one-two punch this allergy season. That's because the normal springtime allergies could be coupled with mold hidden behind the walls of homes flooded by Sandy.
Dr. Philip Perlman of St. Francis Hospital on Long Island explains how the extra allergen could affect people.
"Now that the houses are dried up, the mold is growing behind the walls and they're not realizing it's there. So where they didn't know in the past that they were susceptible to mold allergies, now they're realizing something else is going on – sneezy, stuffy feeling and watery eyes," Perlman told Hall.
Pearlman said one way to prevent mold allergies is to use a neti pot with a saline solution to rinse the allergens from your nose.
Elsewhere across the Tri-State area, tree pollen is forecast to be especially bad this allergy season. One expert said in addition to creating mold, the additional moisture from Sandy fed trees very well.
Read more at WCBS 880 AM.
{Matzav.com Newscenter}


text:
Chocolate Waffles With Cinnamon Honey Butter
butter, honey, +cinnamon
www.cooks.com - Similiar recipes
Nutty Honey Oatmeal Waffles
Another unique waffle recipe I found and had to share.This sounds really comforting,if you love honey and oats,this would be a speacial treat 8)
Oatmeal-Honey Waffles
butter, honey, +oats, +flour, +baking powder, +salt, +eggs, +milk, +maple syrup
find.myrecipes.com - Similiar recipes
Creamy Cottage Cheese Waffles
Yum, yum! These are the best! Hot fluffy waffles with occasional "pockets" of cream-top with your favorite syrup or honey and you are in instant...
honey, butter, +flour, +baking powder, +baking soda, +cottage cheese, +eggs, +milk, +salt
Blueberry Waffles with Fast Blueberry Sauce
"I am fortunate to have four blueberry bushes in my back yard, and they supply me with fresh blueberries all summer long. This is one of the recipes that...
butter, honey, +baking powder, +blueberries, +cornstarch, +egg whites, +egg yolks, +flour, +milk, +orange juice, +salt
allrecipes.com - Similiar recipes
Wicked Witch Waffles Recipe
Ok listen up all your witches out there ...work your magic and get the cauldron fired up and cook these little babies up for a wonderful breakfast ....enjoy...
honey, butter, +flour, +yogurt, +milk, +strawberries, +sugar, +baking soda, +salt, +baking powder, +vanilla extract
www.grouprecipes.com - Similiar recipes
Cardamom Sour Cream Waffles
Source: Gourmet Magazine, February 2008 issue
honey, butter, +baking powder, +baking soda, +eggs, +flour, +cardamom, +powdered sugar, +vanilla extract, +salt, +sour cream, +whole milk
Cardamom Sour-Cream Waffles
honey, butter, +preserves, +baking powder, +baking soda, +cardamom, +eggs, +flour, +whole milk, +vanilla extract, +salt, +sour cream
www.epicurious.com - Similiar recipes
Belgian Waffles
butter, honey, +flour, +milk, +eggs, +baking powder, +salt
www.cooks.com - Similiar recipes
Peanut Butter Waffles Recipe
butter, honey, +peanut butter, +eggs, +evaporated milk, +pancake mix, +sugar, +water
www.cdkitchen.com - Similiar recipes
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text:
(Teknaf, 29 November 2013): A cargo ship loaded with Burmese woods was seized by the Bangladesh navy on 27 November 2013. The navy personnel also detained 10 Burmese nationals from the cargo ship, said an official on duty. The seized woods are suspected to be smuggled timber items, weighing few tons, which were captured from ST Martin Island locality in Bangladesh water.Read More
(Yangon, 29 November 2013) : An ethnic national party of Burma (Myanmar) announced that it has decided to collect the population list of Kaman people in the country, which is a small ethnic group of Arakan practicing Islam.Read More
( Maungdaw, 26 November 2013) : An enquiry carried by a senior police officer reveals that the incidents related to fire on November 23 last in Maungdaw township of Arakan State were not related to any communal violence.Read More
(Guwahati, 26 November 2013) : Two Burmese political leaders, who arrived in Assam for a business summit, made an unanimous call for improving trade linkages with the northeastern States of India. Addressing the 9th North East Business Summit 2013 at Dibrugarh in eastern Assam, Mandalay chief minister U Ye Myint and Sagaing chief minister U Thar Aye stated that the region, which is adjacent to northern Burma (Myanmar) has a huge potential of trades.Read More
(Yangon, 25 November 2013) : A Japanese national has donated USD 50,000 in order to renovate the primary schools in Arakan State, said a report published in the government run newspaper of Burma.Read More
(Sittwe, 21 November 2013) : At least 12 people have been arrested by the Arakan police suspecting their hands with the recent two minor girl murders which took place separately in the State on November 17 and 18 last.Read More
(Sittwe, 21 November 2013): An Arakanese detainee named Ko Bo Bo Tun (aged 30) has been brought to Rangoon from the Arakan capital city of Sittwe by the authority on Tuesday.Read More
(Sittwe, 20 November 2013) : Two minor girls of Arakan State in western Burma were murdered in separate incidents that took place on November 17 & 18 last, informed police officials and community leaders.Read More
(Pauk Taw, 4 November 2013) : The authority has tighten the security net in many villages under Pauk Taw township, 30 miles east of Arakan capital city, Sittwe after the murder of two individuals in separate incidents, said the police and local administration officers.Read More


text:
The Arizona softball coaching staff searched, unsuccessfully, for game tape on its first NCAA regional opponent, Harvard.
Perhaps it didn't matter much.
"It's more about us," said Wildcats coach Mike Candrea.
He has spent the week — OK, most of the season, really — trying to fire up a self-described quiet team, one that has had trouble maintaining a high level of emotion and intensity.
If not now, when?
The postseason starts tonight at 6:30 p.m. at Hillenbrand Stadium.
"Anybody who walks into that ballpark, wearing that uniform, without the energy we need should not be in it," Candrea said. "If you can't get yourself ready to play a regional in Hillenbrand Stadium right now, then we have issues."
He'll be looking for a quick start tonight against the Crimson, which is 35-14 and has won 10 consecutive games.
Arizona lost its final two regular-season games, but Candrea has seen previously slumbering teams catch fire at the right time of the season. Can the Cats show that same spark this year?
Said senior outfielder Brittany Lastrapes: "I just think if we start going right from the beginning, it seems like we get on a roll. Sometimes when we start slow, it's like, 'Oh well.'"
The Cats are 70-8 all-time in regional play. They went 3-0 in the double-elimination regional last season, opening with a 9-0 five-inning victory over another Ivy League opponent, Cornell.
Harvard has a West Coast flavor, with 12 Californians on the roster, including junior pitcher Rachel Brown. She is 21-6 with 291 strikeouts in 177 innings, and a 1.90 ERA.
Candrea is expected to use sophomore ace Kenzie Fowler (23-7, 1.75 ERA) in what could be a tone-setting game for a team that lost eight of its final 12 games in the regular seasons.
"I think every team is going to through some tough times," Candrea said.
"For some teams, that's really the turning point that gives them the drive to say, 'You know what, I'm tired of getting beat and tired of playing the game this way, and I'm going to change.' And there are other teams that sometimes don't learn from it and continue to spiral down.
"I'm hoping that this team has found some new energy."
–Texas Tech will feature a couple of familiar names and aces. Former Arizona shortstop Kristie Fox, part of the 2006 and 2007 national championship teams and an ex-student assistant for the Cats, is an assistant coach with the Red Raiders. And second baseman Logan Hall, from Sahuaro High and Pima Community College, is one of Tech's top hitters, batting .383 with six home runs and 10 stolen bases in 54 games.
Game 1, 4 p.m. — Texas Tech vs. New Mexico State
Game 2, 6:30 p.m. — Arizona vs. Harvard
Game 3, 2 p.m. — Winner Game 1 vs. Winner Game 2
Game 4, 4:30 p.m. — Loser Game 1 vs. Loser Game 2
Game 5, 7 p.m. — Loser Game 3 vs. Winner Game 4
Game 6, noon — Winner Game 3 vs. Winner Game 5
Game 7, 2 p.m. — Repeat Game 6, if necessary


text:
Hundreds of Acumatica certified partners to help legacy customers rapidly move to a modern Cloud business infrastructure
BELLEVUE, WA., June 14, 2017 – Acumatica, the world's fastest-growing cloud ERP company, today announced the immediate availability of the Acumatica Cloud Migration Suite for Sage 100/MAS 90 applications. The Migration Suite and its associated services provides a rapid, convenient migration to Acumatica's cloud ERP solution. A large number of Sage customers have moved to Acumatica over the past several years, and that momentum represents a clear market opportunity.
"Our former Sage customers and partners are consistent in their feedback, telling us they should have moved to Acumatica much sooner," said Jon Roskill, CEO of Acumatica. "There are tens of thousands of Sage customers running on systems that aren't meeting their business needs and many are eager to make a move. We are announcing the Migration Suite to enable them to do this in a simple, streamlined way."
The preview release of the Migration Suite is available now, and offers a fast, predictable, low cost transition to the Acumatica Cloud. Acumatica Labs will perform an initial analysis for customers to minimize turnaround time, followed by the "go live" conversion which can be done in the labs or directly by a local VAR partner. Acumatica's channel of partners is committed to delivering the benefits of modern cloud business software to small and medium-sized businesses around the world.
"There has been such a need for this kind of semi-automated tool," said Mike Augello, CEO of i-Tech Support, Inc. "In the past we had to build out a stop-gap solution for our clients who wanted to migrate from Sage, and were so pleased when Acumatica decided to do it with an end-to-end approach."
The Acumatica Cloud Migration Suite moves master data across history and transactions. Base company and key AP/AR/GL configurations are also migrated, as well as account structure and chart of accounts and even subaccounts (segments in Sage 100). Additional data fields include customer and vendor information, warehouses and locations, full inventory information and much more.
The Migration Suite is built on a framework that can be applied to a range of other legacy ERP products and platforms in the near future. Acumatica is known for its innovation leadership and exceptional technology, as well as for providing superior integration capabilities. The company instills confidence among customers by providing secure, tested, validated integrations that have been successfully adopted by a multitude of customers in a diversity of industries.
"We started with MAS 90 and then upgraded to Sage 100, but we really didn't see any sort of leap," says David Kellerman, CFO, Las Vegas Metro Chamber of Commerce. "There are a lot of modules in Acumatica that make getting things done more efficient; saving you time and helping you get everything done easier and quicker."
About Acumatica
Acumatica provides cloud-based business management software that enables small and mid-size companies to accelerate their businesses. Built on cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. For more information, visit www.acumatica.com.


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If you deliberate roughly it for a moment, this really makes unbroken experience. If you go and get a new protection argumentation on your vehicle they're going to do an analysis of it and bear pictures of any spoil that was just nearby. Well, bone cover is the aforesaid way. The guarantee camaraderie doesn't poorness to pay for problems that you had earlier you came to see them.Post ads:
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Your 2d derivative instrument is named a Dental Discount Plan. This is a program that you can sign on as an singular or social unit and receive big discounts by impermanent dentists that have in agreement to adopt these concoct members. You can rescue as so much as 60% on regular os prudence and likewise on through dental, specified as dentures, nitty-gritty canals, suspension bridge trade and more. The singular requirements for change of integrity is paid a miniature fee, as low as $80 per period of time for an particular or $150 for an total family, which is crack shoddy. You as well must pay for your bone trade in chock-full at the time of your designation.
Look at this standard real immediate. You could go in for a habitual check-up, cleaning, x-rays and fluoride fang sealer That would generally outgo you circa $260 and you'll get it near membership for retributory $139 near one contrive that I right looked at in the Tempe, Arizona state. This reserves unsocial for one look in more than than remunerated for an own create for a yr. Just foresee the nest egg for any core os tough grind or the monetary fund in the representative preceding multiplied by a ancestral of 4.
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Usually chatting those will certainly be excellent offered purchasing a tablet type; Clen tablet computer computers are seldom counterfeited and also quite affordable. Several frequently located in 20mcg as well as 40mcg type Clen tablet computer computers are fairly simple to take care of as it is extremely straightforward to regulate the application with performance. Did we discuss they are cheap? It is not uncommon to find top-notch Clen in 40mcg tabs at a rate of $10 for FIFTY tablet computers. Given, oftentimes those which get Dianabol, Deca-Durobolin as well as Clenbuterol are seeing need a reasonable little bit above 50 40mcg tabs nevertheless the cost to benefit proportion in-terms of dollars and outcomes is much in your favor.
It is likewise vital to:
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Assuming both products are real, dosed properly as well as of a sanitary design there is really no distinction in either thing; despite type, when you buy Dianabol, Deca-Durobolin and also Clenbuterol in below ask about. It will perform within the body similarly tablet computer or otherwise. It is true, numerous of the fluid kinds, a lot more so compared to the tablet kinds are definitely nothing except rubbish or unsteady at finest as well as difficult to dosage accurately. Because of this a tablet purchase is constantly a much better wager yet there are high quality liquid products about, you just have to do a little research to assure you locate the most effective ones.
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You could buy extremely normally countless buy Dianabol, Deca-Durobolin as well as Clenbuterol in right here ask about as it is one of the most effective. So reliable those which take numerous over the counter fatty tissue heaters will certainly not enjoy or encounter near the body fat burning results as those that acquire Dianabol, Deca-Durobolin and Clenbuterol in below inquire about. No, this powerful bronchodilator will certainly not switch over out sound diet plan programs as well as workout principles nevertheless in added style it can supply a much desired included side.
Why you should Purchase Dianabol, Deca-Durobolin as well as Clenbuterol in here? Ask about Where to Buy Dianabol, Deca-Durobolin and also Clenbuterol in here ask about Go to any sort of message board as well as there are all kind of tales and point of views in below inquire about with regarding this bronchodilator; there are tales worrying just just how much it assists the PCT process, exactly how it produces terrific harmony with an anabolic steroid pattern; the listing goes on and on. It holds true, Dianabol, Deca-Durobolin and also Clenbuterol Hydrochloride does possess a moderate anabolic nature but its hardly enough should dietary supplement with it.
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Where Can I Get Clenbuterol Steroid In Wroclaw Poland. There are definitely just two good reasons anyone would ever before acquire Dianabol, Deca-Durobolin and also Clenbuterol in below ask about, for the treatment of persistent bronchial asthma and for metabolic enhancing effects, i.e. physical body fat burning. Real, you could purchase Dianabol, Deca-Durobolin and also Clenbuterol in right here ask about in an effort to elevate cardio performance and also this could be beneficial for some yet by and large both after mentioned aspects are the main concentration with body fat burning being the key emphasis of the majority of anyone that finds themselves listed below.
Like all medicines of any kind of kind of kind you have to have understanding, you need to recognize specifically just what you are doing so that you not simply experience quality results however to make certain that you remain safe also; the good news is for you there are several guides below on steroid.com that could supply to this end. It corrects here nevertheless we wish to talk about the type of Clen as it is typically known that you might definitely purchase Of those in below inquire about which make use of Clen most will definitely find it can come either methods, as an oral tablet computer system or in a fluid alternative you just eat. The very best tips you can acquire would certainly be making specific that you recognize just how you can prepare.
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Although this seems a little trivial, it is an ability which is not to be taken as well lightly. Although several situate it a lot much easier to simply purchase a take-away, if you want your physique to react positively to the medicine consuming right is the first thing you need to do. Amongst the benefits of food preparation on your own is that you comprehend precisely simply exactly what you are eating as well as the amount of calories you are taking in. This rejects the opportunities of over or under eating as a result of misdirected parts marketed on a number of take-away food selections!
Guarantee that you consist of big quantities of fruits and vegetable in your weight management. Eat lots of citrus fruits which are high in vitamin C and wonderful for your health and wellness. Bananas are additionally fantastic when you are trying to burn fat and also construct muscle mass. Veggie Vegetables are very high in Iron which furthermore great for your physical body and also keepings you aware as well as sharp. This will absolutely put you at a considerable benefit as it will certainly raise your concentration and also keep you motivated. See to it that you are additionally consuming foods which are high in calcium and also abundant in vitamin D as this will assist to enhance your bone durability which is wonderful for when you are developing muscle mass as your physical body will have the capacity to endure itself much better. Another great idea is to set yourself tiny feasible goals. By setting your views too high you will certainly end up unsatisfactory on your own and also coming to be demotivated. By establishing tiny objectives you will definitely take care of to document your development easily as well as you will certainly continuing your own urged which as a result will absolutely encourage you to proceed with the process.
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Dianabol, Deca-Durobolin as well as Clenbuterol Stacking is not an anabolic steroid but it does work effectively in conjunction. Generally any anabolic steroid can be utilized nevertheless those that buy Dianabol, Deca-Durobolin and Clenbuterol in here inquire about will generally doing this when anabolic steroids that market a leaner and a lot more challenging physique are in play. While Clen will certainly offer to this end there are various other items that work well with it; as an example, great deals of individuals which obtain Dianabol, Deca-Durobolin as well as Clenbuterol in below inquire about often investment thyroid glandular bodily hormones such as Cytomel (T3) to go along with it and also numerous likewise supplement with Human Development Bodily hormone. It holds true; a mix of Dianabol, Deca-Durobolin and also Clenbuterol, Cytomel and also Human Development Hormone paired with a strong anabolic steroid cycle will certainly supply results tough to acquire or else.
You might buy Dianabol, Deca-Durobolin and also Clenbuterol in right here inquire about as well as definitely nothing else and also get a mild anabolic bump as well as ramping of the metabolic process yet if you pick this walloping it will certainly be slight. It is essential to keep in mind the influences will certainly be a lot more obvious when an anabolic steroid pattern is at hand however while necessary it is rarely the most crucial factor. Those which obtain Dianabol, Deca-Durobolin and also Clenbuterol in below ask about yet fall short to adhere to audio diet programs principles will absolutely not lose any kind of physical body fat; you could actually take a huge quantity of Clen daily as well as if you are eating like a physical body fat pig after that assume merely what, youre getting fat. When we shop. Dianabol, Deca-Durobolin as well as Clenbuterol there is really simply one approach to view it, as a supplement as well as the suggestion of a supplement is to include in theadvantages, no Hydrochloride t establish them. Clen can be part of the equation, a valuable device to your fat burning requirements; it is nevertheless not the reaction all alone.
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Dianabol is amongst one of the most effective dental anabolic steroids on the marketplace in Poltava Ukraine for the objective of swiftly enhancing both size and also durability and as by its nature is far more effective compared to its usual coz Anadrol on a milligram for milligram basis. As sturdiness as well as measurement enhancing are its key role the majority of those who acquire Dianabol will doing this for a bulking cycle, as need to come as no surprise yet it can be taken advantage of properly during a lowering pattern too.
Dr. John Ziegler did not have any kind of hand in developing D-bol, yet he added in the distribution and early use of the steroid. He began by dealing with a variety of his very own medical people including an appendectomy person and also burn victim. Dr. Ziegler attempted screening on himself and later continued to teaming up with professional athletes looking for a way to increase their performance.
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If you're a performance boosting specialist athlete or probably if you're simply getting ready to start there's an outstanding probability you'll acquire Dianabol in Poltava Ukraine in the near future. The elements are easy; individuals in Poltava Ukraine acquisition Dianabol as it is among the most highly reliable regarding its objective, it is quite basic to manage, it is normally actually inexpensive as well as for decades has actually been among one of one of the most thoroughly readily offered anabolic steroids of all time; in-fact, the little 5mg pink Anabol tabs, amongst one of the most preferred brand names of perpetuity have actually been seen in fitness centers as generally as the weights themselves given that before the Golden era of physical body structure.
Where Can I Get Clenbuterol Steroid In Wroclaw Poland. In order to test the brand-new drug and also satisfy a requested need, Dr. Ziegler collaborated with a triad of American weight lifters, thinking about that they were having troubles taking on the Russian weightlifting team. The experiment located combined outcomes, yet eventually Dr. Ziegler believed it to be a failing, since the only genuine outcome he situated in the weightlifters was boosted horniness. Nonetheless, proof later on revealed the appropriate dosage neither pattern were being used.
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While this steroid can be dependable in a cutting pattern, typically most will locate different other choices to be a lot more effective then limitation this steroid to off-season periods of use. Those that supplement with this powerful C17-aa orthodontic steroid normally report gains in dimension of as much as 20lbs in plain weeks, often a lot much more; it needs to be remembered, the person will certainly not multiply if sufficient nutrients are not in position. An usual misconception is that you have to do is supplement with anabolic steroids as well as you'll increase; this is simply unreal. If you desire to permit you should feed your growth as well as while those who obtain Dianabol will find it efficient it is not magic. The suggestion behind this steroid as is with all steroids is to take merely what youre currently doing ideal nonetheless to do it with a much better level of effectiveness.
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